{
"summary": {
"average": 4.8,
"total": 46,
"distribution": {
"1": 2,
"2": 0,
"3": 0,
"4": 3,
"5": 41
}
},
"reviews": [
{
"id": "a3ed0890-59ef-4b91-ba27-b57d82aef75c",
"author": "Lisa Slater",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcpyyQM2Gs96quM-SRVGyy8OrSYMXxBw4gzzS5Engb3_iN2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-19T15:24:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-06-20T16:21:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1768ba78-9c4a-48cb-81c4-7bf2932de34d",
"author": "Ronnie Vaughn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJd_bN3hg-GdJmW5BaELlK0mKM8EJwbg_P_1vf5dsPo3FCcZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Martin was great. Great experience renting from him.",
"date": "2026-06-16T19:24:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ronnie! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-17T16:21:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0728498a-5376-497c-b5e9-b9445916f31a",
"author": "Raychel Palmer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCAUpym0DnhCGf1NUUDZUj5QdeCl4Zh-lFmrGH2ccxR2iqmnTz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great job martin!!",
"date": "2026-05-13T17:37:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Raychel,
We appreciate your positive feedback and are thrilled to have your support. Your encouragement helps us continue delivering outstanding service. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T16:21:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0cd7e7e4-9b47-43a5-9b1b-65921d2dd71b",
"author": "Haydee Covarrubias",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhF5JJqkhJejxCHQvrmpYbfItnI7gURIt_yZT_-5-H6B5PBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-04T16:23:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-05-23T16:21:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "005a1da6-1143-4d20-aa6c-3a85699e0a58",
"author": "Hemyar Abdulla",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeSTNFHvQuirMWVEjEREUpn2LumquikIhBtD8C4BSqn8OmVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice people.",
"date": "2026-04-27T15:38:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Hemyar,
Thank you for your kind words about our team. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
Looking forward to welcoming you back soon!
",
"replyDate": "2026-05-23T16:21:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aed304d8-5e07-4a21-82b5-5a6fff47b997",
"author": "Jose Emilio Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxUeD8lHWJ5gIAn7PFpMtMi8PeCjhGXHM5TXlCu-e3l5L_4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "She is very kind and helped me a lot.",
"date": "2026-04-06T22:43:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jose Emilio,
Thank you so much for your kind words and for highlighting the friendliness of our team. Comments like yours motivate us to continue offering the best possible service.
We hope to see you again soon.
",
"replyDate": "2026-04-23T16:21:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "192724a8-6bc9-4947-8413-e8b1072370e7",
"author": "Shelley Saville",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKj6vN1GuC0dNUCMmP2V8e3uuyeqJ_cdSO2N9eBfsdfwg9mg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Margil was very patient, polite and helpful. Thank you.",
"date": "2026-03-30T22:10:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shelley,
Thank you for your kind words about Margil. We're delighted to hear that his patience and politeness made your experience positive. Your feedback is invaluable and encourages us to continue delivering outstanding service. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-23T16:21:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "25f5c1c2-da61-4365-87ff-6ddfc4545ca3",
"author": "Theresa Rodinsky-Phillips",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWR4NirFLYei_cyCl0-7_A1NAfZ29ezwx_lluqYy5QIl4K6CyNNww=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very satisfied with Margil, he was very polite, patient, and thorough with my rental process. I highly recommend using this facility.",
"date": "2026-03-07T17:45:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Theresa,
Thank you for your kind words about Margil. We're thrilled to hear that he provided you with a polite, patient, and thorough experience during your rental process. Your recommendation means a lot to us and helps us maintain our high standards of service.
We look forward to serving you again soon!
",
"replyDate": "2026-03-23T16:21:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "37be22c8-2733-4e56-87d7-1b56650c5898",
"author": "John Wroten",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrVTz67BDWKz1mOXkpcxleuEUjpEsSsY-AHvbTbCWYYnNCNw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Margil helped us find the storage unit we needed and fast. He even went the extra mile to get us the best rate. We are moving and needed something fast. Above and beyond my expectations. Give this man a raise! :)",
"date": "2026-01-15T18:39:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello John,
Thank you for your wonderful review. We're thrilled to hear that Margil provided exceptional service and helped you find the perfect storage unit! Your feedback is invaluable in helping us recognize outstanding team members like Margil.
We hope to have the opportunity to serve you again in the future.
",
"replyDate": "2026-01-23T16:21:48.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c535e83a-8ce9-45d8-8fc0-c34028e37acf",
"author": "Gregory Steadman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGEnWSuyY7PXmebffKaDkE8_-q6wn620lDO7v7gBd-fbTr6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Margil is a hell of a salesman. Damn good guy..",
"date": "2025-12-18T18:42:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Gregory,
Thank you for your enthusiastic feedback about Margil. We’re thrilled to know that he made such a positive impression on you. Your insights encourage us to continue providing exceptional service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-12-23T16:21:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "92934889-097b-4c67-95b7-f587010b36ac",
"author": "cameron snow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZmFQGaz2J2G1C3BtmcpS9fqAaIlBa2fXgdAOW2UZkYVMyKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Margil was very knowledgeable and helpful",
"date": "2025-12-06T22:30:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cameron,
Thank you for your wonderful feedback. Margil will be delighted to know that their knowledge and assistance made your experience exceptional. Your comments encourage us to maintain our high standards of service.
We look forward to welcoming you back soon.
",
"replyDate": "2025-12-23T16:21:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "220b6262-6e40-4560-8083-48868919843e",
"author": "Daniel Boston",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhHhCpvjYgCt3bE0nhLs5ACktS3_Y3bXzrgrg1VsqmbUU7bg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Margin nice guy",
"date": "2025-12-06T21:03:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Daniel,
Thank you for your wonderful review! We're delighted to hear that you had a positive interaction with Margin. Your feedback is invaluable in helping us maintain excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-12-23T16:21:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ccde8078-02f1-40e0-b9d5-f71d46e30944",
"author": "Wayne Perry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7d8_7Pe3wek57uiKJTB-BuF7gCL-GKtAba_cOXqqciBOAAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Margil and Taylor where very helpful.",
"date": "2025-12-05T21:10:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Wayne,
Thank you for sharing your experience with us at Mini Mall Storage. I'm delighted to hear that Margil and Taylor were so helpful during your visit. Your feedback is invaluable in recognizing the efforts of our team.
We hope to welcome you back soon!
",
"replyDate": "2025-12-23T16:21:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "94d60087-66ec-4388-88b1-41848769d0cd",
"author": "Elaine Altimus",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-HRDzRn3lcJPpBrrPzE4w5guZM7en11cwscPGJNBSLDZD9Bw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Margil was very helpful with get my unit set up for me.",
"date": "2025-12-02T19:49:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Elaine,
Thank you for sharing your experience at Mini Mall Storage in Hot Springs. We're delighted to hear that Margil was able to assist you with setting up your storage unit. Your feedback motivates us to continue providing excellent service. We look forward to serving you again soon!
",
"replyDate": "2025-12-23T16:21:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "999389b6-e344-4d34-9d59-ff2e89040282",
"author": "Leon Kilgore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV47XUrqJFmG9YdaMyg6No8UcqZyjPuFZ38Oa79OCKOVLod-rJE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Margil was very helpful to me and I'm going to recommend my friends out here to do business with you all he's a very very very nice person and I've deserve to tell you all he needs a dog on Goodreads thank you for letting me use your facility",
"date": "2025-11-21T23:05:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Leon,
Thank you for sharing your wonderful experience! Your recommendation means a lot to us, and we'll certainly let him know about your kind words. We look forward to welcoming you and your friends again soon!
",
"replyDate": "2025-12-23T16:21:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a4755d68-7521-469b-b135-cd5b12d40f9a",
"author": "Terrance James",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5Tbg0TtuU5E62TSGmnGn1lsNdCoOjH1SP26hIC1XQ3kMvmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Margie Mcmurray Was really kind helped us out!!!!",
"date": "2025-11-20T21:25:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Terrance,
Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience, and your comments will help us continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-23T16:21:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b894a182-25bc-4c8d-ac86-e384992c4a43",
"author": "Mandi Bragg",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwD4MBvTqVtycRk0OjpohaTNqQRw4yIVHa0QbVojTVQ46tiQX1=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were so great to work with today!! I didn’t have a clue what I needed and he made it very easy to get the right unit.",
"date": "2025-10-08T22:51:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mandi,
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our team and that they were able to assist you in selecting the right unit effortlessly. Your feedback is invaluable to us and helps us continue to improve our service. We look forward to assisting you again soon!
",
"replyDate": "2025-10-23T16:21:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fb09cfc0-aef1-4bab-b7e0-2380563bcc79",
"author": "Debra Westbook",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5jWHlKb1J5J_WjztZzBmJJrocwVfTfF1pEm7_3BOapn-ohBo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Margin was very helpful. Well and above help me out. Very cordial",
"date": "2025-10-04T16:52:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Debra,
Thank you for sharing your wonderful experience! We're delighted to hear that they were able to provide you with exceptional service and support. Your feedback is invaluable in helping us continue to offer the best possible experience. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-23T16:21:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5a7e7cd9-3161-4e5f-8c2c-0570f98da9d7",
"author": "Susan Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgsJ7mqu3c9ZcvnBViE_ZHg8KLrK4G5X33yB_2vgE0NdAZRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Margil was very helpful and nice.",
"date": "2025-09-27T17:48:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Susan,
Thank you for your wonderful feedback! Your comments are invaluable to us as they encourage us to maintain our high standards. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-23T16:21:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "94142dcc-eaaa-48fc-9a91-a20ed00e1c72",
"author": "Secily Commons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbgagFXl9_ptuxqpVt7FbACo40RPvTo5xpDmkZ8YnyNIuuvd9F=s64-c-rp-mo-br100",
"rating": 5,
"text": "Margil was extremely helpful! He made the process very easy!",
"date": "2025-09-27T16:09:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Good afternoon Secily,
Thank you for your wonderful feedback! We're thrilled to hear that our team made the process easy for you. Your kind words encourage us to continue delivering excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-10-23T16:21:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "50e28951-3606-4be6-a520-3a4365ce82c8",
"author": "Corby Givens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtVqHbd-USw20cm8UpTL0rM5z0FBdBPGw9rgP0oZC1oqxgsaZS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Margil was amazing to work with! I needed to move out quickly and have a storage unit the next day. He was prompt, clear and helped me every step of the way! Great, fast service! Highly recommend reaching out to him if you need anything!",
"date": "2025-09-17T19:26:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Corby,
Thank you for sharing your wonderful experience! We're thrilled to hear that our team provided you with prompt and clear assistance, making your move and storage needs seamless. Your recommendation means a lot to us, and we look forward to serving you again in the future!
",
"replyDate": "2025-09-23T16:22:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "420c70d7-e34e-44ad-a637-d131bec9c337",
"author": "Melissa Murray",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdc68FO1lkcexod1bQkH1EO-Kog6DzBE_EzaoSgqruERjo26Pc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-30T16:48:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-09-23T16:22:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f158a2b0-53f3-490e-85d8-5d0733ea7ff9",
"author": "Christian Jarvis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDhYwC9aDugbdrWwzmASMfLtZAjrqIywW7V3T7I-WAcQ7Dtg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I rented a 10X10 climate controlled unit on Saturday. Matt C. was outstanding! He spoke with my mother first and was extremely helpful, professional and kind. When I showed up he was quick with the paperwork and great to deal with. I was given several options for units to pick from and the move in was a snap. THANK YOU MATT!!",
"date": "2025-08-25T20:50:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Christian,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that our team provided outstanding service and was both professional and kind. Your feedback helps us continue to offer excellent service, and we'll be sure to pass on your appreciation to Matt. We look forward to serving you again in the future!
",
"replyDate": "2025-09-23T16:22:14.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "502520b4-5104-4372-890b-e2387ef71605",
"author": "Cruz Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7wRKWhU11rnLej2_Bkc9cZUl6mK_dPh9-0gNU1EyPnxiNWrjB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people and very helpful. Martin is fantastic and a pleasure to work with.",
"date": "2025-08-20T18:24:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cruz,
Thank you for your wonderful feedback! We're thrilled to hear that you found our team helpful and that Martin left such a positive impression. Your kind words motivate us to continue providing excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-08-23T16:22:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4a8fadeb-6b1a-49ec-9edb-7c90efc384e4",
"author": "Jennifer Karen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoB6BBZiXmNgZpm47_9GOEeMHcMsJfEyJTEl8JvaqsbwuGB2AgcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Margil was very helpful.",
"date": "2025-08-04T20:58:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jennifer,
Thank you for the wonderful feedback! It’s fantastic to hear that our team was able to assist you effectively. If you have any more experiences or stories to share, we’d love to hear them. Your support means a lot to us!",
"replyDate": "2025-08-23T16:22:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1c414a18-58d8-43dd-abc5-959e811a3121",
"author": "Dana Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLriy5mp1v4EKsQkQuL87ajYGhMfKtk01HNFEvqmZIWe6y5uA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extremely helpful, Shane worked to make sure our reservation was complete and worked best for our situation.",
"date": "2025-07-28T18:37:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dana, thank you for your wonderful review! We're thrilled to hear that Shane was able to assist you effectively and ensure your reservation was just right for your needs. We strive to provide the best service possible, and it's great to know we succeeded. We look forward to welcoming you again soon! Best regards, Mini Mall Storage",
"replyDate": "2025-07-23T16:22:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "17126047-7207-42f7-93f9-567751b5c193",
"author": "Dejah Delaney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIA-09sm-JmQrcax3Wbe-Od9fLelV81CQEtVi9y_CAt0jQWnk4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-23T18:07:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dejah, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2025-06-23T16:22:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ea827cc7-6951-46db-9401-686decb3128b",
"author": "Brandy Heffington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoaI9lO9bmqGF3RXfOYmECX89EP5DdEh-Yu3pE6i0oiMmUk5AlDQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "ok , starting with the elephant in the room , and this one took me a while to get past. we chose, and paid for this unit completely online. ( quick and easy by the way) , only the show up and realize that this location is not gated.\n\nwe soon realized this location is actually secure,\nwhich is more than I can say for the last gated place we had.\nno gate means no losing the gate code, no worrying about a time limit.. legit conveniences .\n\nall in all, easy in easy out.. both in locations in booking.",
"date": "2025-04-11T20:45:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brandy, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2025-06-23T16:22:14.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "0e4bc3fe-47d7-4f20-9911-f57a8c1a4d99",
"author": "Michael Hignight",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIstJ7-qiPKGEkUzunP9hrvyT_2o4_4oOeN7XjDbxVLpxg0uA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice place, clean unit",
"date": "2025-02-26T23:54:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Michael, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!",
"replyDate": "2025-06-23T16:22:14.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e4c08ccc-885b-4bf8-af70-67ea17867860",
"author": "Adell January",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIl2BP6vi6MX6J2wj8-sZYcDoSrtlaCc1rJeN_lQCtZEavQwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-17T22:06:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Adell, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2025-06-23T16:22:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c704f727-00d2-4e35-8ec9-0dd24e59d504",
"author": "brandie griffin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOzWZ3rq_aqOpxm_e9DAnUJZhOmfcjeV3gssBwNRXnmLqTN-YaPA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-05T21:51:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings brandie, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2025-06-23T16:22:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "75323bfc-2636-4a67-a6d0-0c97dc170b32",
"author": "John Bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOkJYNKsLy_adh0RkpwVDq5_Lh_IiJOBrjyp1d68AuVs5KoVeW=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Simon was very helpful and took care of my storage needs promptly",
"date": "2025-01-21T20:37:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
"replyDate": "2025-06-23T16:22:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "22fda4e8-e1ec-4106-b530-381bdf3837ef",
"author": "Linda Jefferson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkHKEQJdEDfE4sbH-mUsBw2yLuLtsGe2rmqEiKUIT8hyMljJKG2A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "It was easy to connect with mini mall storage & meet all my needs. Customer Service was a breeze.\nThank you",
"date": "2024-09-18T16:09:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Linda, Thanks for the kind words! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. See you soon!",
"replyDate": "2025-06-23T16:22:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a6e68a41-021c-45ea-8961-0492bc5407ab",
"author": "Pamela Thayer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTtSiaeyhwvUFbWn2Fe7X3ztiRsctSvVqqOoV6sY9jW0H9G6Y=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Just finished my move out. Very easy. All I had to do was message a picture of my empty unit to the number provided, and that was it. It is a good place if you need extra storage space. Some of it is even temperature controlled.",
"date": "2024-08-16T18:33:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Pamela, Thanks for the kind words! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-23T16:22:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c181aa3c-2903-47a4-9b07-45a396b25bda",
"author": "jasmine kidd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV54lAUYNxj3_b96mySMgfGMCyaYOXcTYtrSxhZ5Fzlz3sD4E9N=s64-c-rp-mo-br100",
"rating": 5,
"text": "Banin had excellent customer service. She was very sweet and also quick, I would definitely recommend!",
"date": "2024-05-24T16:18:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey jasmine, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-23T16:22:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "37a4220b-bb27-40b7-a198-adcf17dc7d23",
"author": "April Zebik-Hannah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdjTsH8jiNu0aEojripAlj2STrPzeUwmluFErAEHm-xCoHsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was a very easy transaction from start to finish. Great customer service. No issues. Will use mini mall storage again if needed. Thanks again for a great experience!",
"date": "2024-05-21T23:43:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Avril, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2024-06-23T16:22:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98fb632f-85f2-4550-b5e2-53ba40841494",
"author": "Wayburn Fair",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKC0n6C0WTXR391lpYlnF-rcflFtbYNVi7FuiQ3va3pLEPsrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Speak with Barbara if you go she is always so friendly and helpful.",
"date": "2024-04-09T17:33:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Wayburn, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. We're here for you anytime!",
"replyDate": "2024-06-23T16:22:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d9750ea3-afec-4525-aeb6-981f203904fa",
"author": "Jerry Dowdy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpihItNxkEruajHqEH9Ajd_fJNTKXru-4FInuWGPuU9fGkMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-07-16T17:29:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Jerry, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
"replyDate": "2024-06-23T16:22:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43bf726e-ae98-45bc-bca2-c722ef41b8ba",
"author": "Gary Slate",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXg7Pd4bGeWeMz94aTl2Nsvn0abGgejtiGhZPV-KqX5A2-GJMQK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Office staff is always welcoming and helpful",
"date": "2023-06-28T14:13:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Gary, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! See you next time!",
"replyDate": "2024-06-23T16:22:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "03605e8f-76b8-413f-8cac-d83883fd62a4",
"author": "Caitlyn Morehead",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7rIXmOtw64OkidbFgxk7C0aWddzWs2aPQWjrHF6owMve4O0St=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-16T14:20:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Caitlyn, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2023-06-23T16:22:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e8608514-ce7a-4dab-80c4-c0441acbfb09",
"author": "James Knox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVp_u7y_F9Bt_UKEJyEY_SNtQFayyRH_mcxXTxYVYg_8ZpzrmczGg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2023-06-16T11:43:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi James, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!",
"replyDate": "2023-06-23T16:22:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c0504cbf-f521-4e54-9f19-3096640998a8",
"author": "Lane Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkHmI24d-lG_Te0gufU0hb2oFzHNeRaMy5R5LxlRFgGU9Y4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly.",
"date": "2023-06-13T21:24:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lane, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!",
"replyDate": "2023-06-23T16:22:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "11905948-7394-4da2-b2b7-06e4bc87705b",
"author": "Ben Valentine",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkDpwkfvUSdL_qYRTrHRS9XDZ-iNttKs9VsgKxowxR_lXR5UwaQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful customer service.",
"date": "2023-05-12T17:44:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ben, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-23T16:22:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2af65bd2-21ee-4ac3-b8b1-90b34046bdfb",
"author": "isaiah ALvarez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVl9LNrGoLQ8tyspvSMe395CEFa3435zdG3bPypCEDXEgmqi5M=s64-c-rp-mo-br100",
"rating": 5,
"text": "The worker Mandy was extremely professional, Kind and knowledgeable. Would definitely recommend if anyone i know needs a storage unit.",
"date": "2022-10-13T20:15:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Isaiah,
Thanks for choosing us and leaving such a great review! We're here for you anytime!",
"replyDate": "2023-06-23T16:22:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
}
]
}