{
  "summary": {
    "average": 4.6,
    "total": 31,
    "distribution": {
      "1": 3,
      "2": 0,
      "3": 0,
      "4": 1,
      "5": 27
    }
  },
  "reviews": [
    {
      "id": "2009b42c-44a2-494e-a51a-046a525a2006",
      "author": "Delton Eason Jr",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW48ASW5khd7-dxqRkKT0CpctQyk6WFX8tkEGmPraFgUVhAQhES=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Outstanding. Very nice customer service rep.",
      "date": "2026-05-29T20:05:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9799f281-7a96-4a56-9d82-ec1789dfacb9",
      "author": "Trashea Southard",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCVMKZKa37pLAftfF-MFPlkdjlCxRwhNGQJtt7vHa2VS2faA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-04-10T15:34:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5ad0305a-9fee-48bf-bc60-145214f72967",
      "author": "Prophetic Healer",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyEL3Um3fjwo_chxtRcvZm-rqlOEO7R56WuL1uy4Om12ekNyc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Awesome 👍",
      "date": "2026-03-31T21:16:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d918d1e4-2013-4c5c-938d-00e3e07c0f22",
      "author": "Glenda Osborne",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLL8PXw1iR-Jk2K80YplwcHphdJQ4JAigmhrb4AkaDOdSR-lg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very nice and helpful",
      "date": "2025-12-19T21:57:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "544b23f1-d7ba-470d-b72f-3d050f36f12c",
      "author": "Carl McPeak",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKbz1cnYPiYV5sSkNGmYsJJyQCvUhUlU5jdwbics4qieoLcA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I've had this unit for over 2 years. They are a great company and the facilities are well maintained and very secure. Never a single issue with the facility. Also, as a bonus, when you call in to ask questions, you get someone local to speak with. Great job!!",
      "date": "2025-12-03T16:27:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7038d774-a4a2-43ec-a63f-0c3227641d98",
      "author": "FELICIA MORRISON",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrosx00teY6wj7mA4wUp8Vq_V6eHwF93e3TooDjrEltIyFF3u8OQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Good experience & great staff",
      "date": "2025-08-26T02:15:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "94049b3c-4773-46e0-81e8-3bd88da1d165",
      "author": "Holly Parsons",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI06w8MCnp6-Xm5NdtVdOFNl5rRTSv6j1XkcGt5tFjxKKNbPQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Simon took care of us very well!",
      "date": "2025-07-12T16:42:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6078cd88-4675-48e6-8815-d609615405f6",
      "author": "Cliff Young",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuKVsxj0i_AC7j2UiHlBRbNAwETSj5GAAGpi93gLYFZ_bePA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This is a real review from a real customer for almost two years.\nI can't say enough good things about the staff.  Every time I had problems all it took was a phone call to resolve the issue immediately. They were very friendly and professional, and the storage site was clean and secure.  I would use Mini Mall Storage again if I needed to store anything.",
      "date": "2025-05-22T19:13:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "570d16ee-455a-4ea8-b293-ff045b28e08c",
      "author": "Hannah Vaughn",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyBKzESIILDCg99pXg43SFZ4bWkbH0pbh30J1viI8ux7pUBQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-04-30T14:36:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "57ddc6f1-9f64-4d11-b50a-a5f0b770288e",
      "author": "Chad Durham",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6CHb54tFKAiZmgAX29q8lzEu00fBj6HHu-9kTtx9TXhRELA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Martin was very helpful when called and fixed our door",
      "date": "2025-04-09T14:39:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ad787d87-6d0c-45cd-87d2-2a17462adbe7",
      "author": "Jim Homeyer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSLwgWpbZKeiut5kKLTBCPfkBgOBCfytqIvOVH1G78-Do2VQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mini Mall Storage has really stepped up the storage unit experience since they have taken over the Mountain pine location from Lock and StoreI would recommend them to any of your storage needs.",
      "date": "2025-04-08T15:14:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "85c8ee85-5fe4-4954-899d-749fba102b44",
      "author": "Chase Hoenninger",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUm7BfkxZjzzP6BU40pUd_F5ZVCN4o34QiD3kSRk0sc5h5dAw4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Had a great experience when renting, Simon and Shane were both very friendly and made sure I understood what I was paying for and the amenities I was getting when renting with Mini Mall. Highly recommend!",
      "date": "2025-03-31T15:52:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3a3a5622-13cf-4673-bf46-d77a980b7cf5",
      "author": "Kim Lane",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNBEOup2SvO1zQgucxLzq10drL-nWddziubrqSFt0WRs8fbg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy to get to and the staff was friendly and easy to work with, two thumbs 👍 up",
      "date": "2025-03-29T00:24:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "741a24eb-8755-475a-97ca-5687549f8b24",
      "author": "Shyra Purnell",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZw3IZj6Qdv5q1LQjUQshzLyKcN8qo-gyt4XVmlUl3OaNsGOQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-03-26T19:37:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f40afbf0-aa78-4d08-ae2e-5f76c59ddbf9",
      "author": "Haley Doss",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlzhO9EONMVWbaGg5Yybi3FN4W3IU5uN38UcHdpHG7Nxk_l2oc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-01-21T15:56:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4e7abe9e-a191-493e-9777-e4e11fd5d1ba",
      "author": "Buddy James",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpomU86wZA5T8aTEoSVT3USFHyIYJzMepn4sVkfdFNHqGT=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service ,Brandy was great at explaining everything and very helpful getting my storage unit up to date .",
      "date": "2025-01-07T23:35:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9cc7e587-12d2-4a48-8cd1-25b5ef8e6943",
      "author": "Destiny Lamb",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgkoJYR-RA7QHaIImMGL4FGQOptAFVWJRMXVuSNmLXQD2e-2z-=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "So I’ve had some hiccups with my unit on mountain pine rd. Brandy, a great representative for Mini mall, talked me through some of the bumps, made sure I was paying the rate I was promised. She is always super respectful and honestly funny. She is the reason I stay with Mini mall, she makes it easy to call in and get things straightened out. 10/10 for Brandy",
      "date": "2024-11-13T18:13:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0a684e77-2333-4185-9a65-3deb1f1272ce",
      "author": "Jade E",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVULkZ2bvgcG24zNBtwAVfsK5U5A6MbCy_88STn1RvHhUBBGayyrA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I called to rent a storage from mini mall storage in hot springs. The 2 people whom helped me get situated in such a short notice were brandy and Simon.They are very friendly and have helped with everything! So if you are looking for a storage rental company with very friendly helpful people make sure you check out mini mall storage.",
      "date": "2024-10-30T20:58:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b4c3b133-9e83-49d0-9bcd-73b0807433ee",
      "author": "Suzanne Weaver",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxIK8baSH-HqZXCip9kDkyjFG70rEHXPGmX0N-rIisSv2wQFjc=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Brandy was very nice and helpful. There was supposedly an upgrade to a bigger unit but when we got there it was a 10x10. The email had a unit # with a letter but there were no letters on the buildings or units but we did figure it out. Had an issue with the gate code provided but they were quick to respond with a fix.",
      "date": "2024-10-16T17:18:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "498af22c-3c02-44d3-8e75-3c688cd8bada",
      "author": "Jessica Robinson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnvbZbAWRGDkuqBLBryxVSP_V_2ftafNpxIoQX6UpqxQydxSMO=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Brandy did an awesome job she helped so much!",
      "date": "2024-10-15T15:55:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bdf6a223-9371-439a-bf4a-8b6c87112049",
      "author": "Jami Duncan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7AO_9rV1j8EUgc1W_rn2rT4OiuBc_gfprycEpfA6cfxhw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service. Brandy and Simon were very helpful. Definitely recommend mini mall storage off of Mtn Pine road.",
      "date": "2024-10-03T17:45:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a321d69e-a321-4853-9796-03befd214265",
      "author": "Shelby Griffin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNLW-RffzoBmvUEHePphUovCqQaMd1PxgIxM7jqUQrtZrK7Yp2PQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place to keep your stuff safe and dry, amazing customer service as well",
      "date": "2024-06-28T17:58:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a25fd5da-2b7e-409b-a6c0-d365edbe099c",
      "author": "Shane Harding",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLz7Ds1q7NdadyN7gpju5HY-Ksr-MHXfD702xRf-htigS6gedO=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "The person on the phone was real knowledgeable and made the process super easy.",
      "date": "2024-06-05T22:12:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0f13a1d0-c5fb-43c5-af90-ef854a6f8150",
      "author": "Cindy Aaron",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmX2YdRUQfQ_Yv1eG-psAteTTs6rWBUlhJ_SIXivVi9dqnVAKD=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "All five starts go to Banin. She was beyond awesome. She helped me find the right unit for what I needed to store. She was friendly and informative. I'll be sending my friends to see her when they need a unit. Ask for Banin if u want quality service ❤️",
      "date": "2024-05-24T16:40:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4e24015c-8824-4543-8869-c4bd190e390a",
      "author": "Cindy Kelly",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJR-4LjJSnfirWj7ywUEcBOgfMEzBo0GSwqQP-A6mO5uccerQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I am changing my review because, Chase at the Hot Springs Main Office on Files Road was very Helpful and understanding. He helped me figure out my problem and was able to fix what needed to be fixed. I will never call customer service again because they are so rude and don't want to listen. If you have a problem with your storage go talk to Chase.",
      "date": "2023-11-11T15:41:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "85002f98-afaa-46a9-907c-983ea33487ed",
      "author": "Thomas Hanna",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSUQLjvdXBHeiWOBL8s3dGndDMvxKNsTL7hRGiBCnhgYqNgA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Melissa did a great job",
      "date": "2023-07-07T16:27:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "78f26766-a8f4-40a3-9d48-cdbdcc067ec5",
      "author": "Aaron Williams",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVp4Ze9PuBGbPLcxqjK6XQzLRyiKksyycxs4VNrm8l3JTLhoGUt=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-06-24T19:39:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8690ed3a-6641-427e-9ebf-76d1cc5b9d98",
      "author": "Scarlett Clarno",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLB_59doCpqkqgrK2qclT0WMjyz0xE-J5TDPcCTcXfQiF_sA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The mini mallstorage team is amazing! And very helpful.This place has improved tremendously!",
      "date": "2023-06-02T18:39:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    }
  ]
}