{
"summary": {
"average": 4.6,
"distribution": {
"1": 15,
"2": 2,
"3": 3,
"4": 9,
"5": 159
}
},
"reviews": [
{
"id": "025b8a0f-3be2-47dc-b84a-badd6d90fa4b",
"author": "Johnny Henry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHPuVZD5-re_jnmsvN0tss22GEIYJMC8AjwPPjzh-gkvfVWwye=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good deal",
"date": "2026-06-16T18:08:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Johnny,
Thank you for your positive review! We're thrilled to hear you found a good deal and appreciate your feedback. Your satisfaction is our priority, and we look forward to serving you again soon.
",
"replyDate": "2026-06-17T15:20:29.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e79f031d-4ae2-4211-89d1-a1ee0db4299c",
"author": "Denise Nichols",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8xUY2JgZGzl_Bcbr4FRTywxPkzIpcU1KrU3PqZ6VuSL-Wn2hZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great professionalism. Quick and fast service! Will recommend!",
"date": "2026-06-15T18:48:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Denise,
Thank you for your wonderful feedback! We are thrilled to hear you appreciated our professionalism and speedy service. Recommendations from valued customers like you mean a lot to us, and we look forward to serving you again soon.
",
"replyDate": "2026-06-17T04:20:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4b95b01b-d1e6-40ee-bee3-b782cd7c1936",
"author": "Langston Matthews",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVy0Qspgh1O5fi3AvNyCEweEXMfFnQqtnrATCOZQUSX7j-Z7FA=s64-c-rp-mo-br100",
"rating": 5,
"text": "i had to check several different stores to find the storage boxes i needed, and this place actually had them in stock. super quick and easy",
"date": "2026-05-29T20:21:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Langston,
Thank you for sharing your positive experience with us! We’re thrilled to hear that you found the storage boxes you needed and are glad we could provide a quick and easy shopping experience. Your feedback encourages us to continue keeping our shelves well-stocked for our valued customers. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-04T04:20:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a535dcad-0604-4f02-9d5c-3abe508c3573",
"author": "Kindred",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZ8n3FuJZ3KBrX3TGanuAQQfc2Kev1bkNtd5btcYkW3SOqpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily is absolutely lovely! Met her and Ryan and they were an amazing help!",
"date": "2026-05-28T20:34:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon!",
"replyDate": "2026-06-04T04:20:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40b6bea5-646c-4e0b-bc5f-069b747e29b4",
"author": "Arionna Nathaniel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcoPOZhhCdVwYbxGt1YUB0bUzVbzWMDBZe5qdjA6Z0sMq7Ow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ryan is great!",
"date": "2026-05-02T19:21:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Arionna,
Thank you for your kind words about Ryan! We are thrilled to hear about your positive experience and appreciate your feedback. Your comments help us continue providing excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-05-18T04:20:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "34b75d07-6480-4b7a-86c1-ed6bd5566939",
"author": "Adam J",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXny0V7HqsX8pG7mmDf8gbmHgVnbY1ra9IqGBqMOzHQXZUSRx8=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was checking the place out, and I noticed an employee walking around the area picking up every little bit of trash he could find. I love that they care about keeping the area clean.",
"date": "2026-04-27T21:59:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Adam,
Thank you for your kind words! We're thrilled to hear that you noticed our team's dedication to maintaining a clean environment. Your feedback encourages us to continue providing a welcoming and tidy space for all our guests.
We look forward to welcoming you back soon!
",
"replyDate": "2026-05-18T04:20:29.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6780e9ac-393d-43c9-9736-c6cca63ba04a",
"author": "John",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrXjKPx1PShl2lEUjhLuzi-NvOWtxN2DducIqxOKgx6EjbUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ryan was a great help today! Answered all my questions and was incredibly helpful. They have moving boxes and supplies there for purchase too if needed, have to ask for prices though.",
"date": "2026-04-25T16:07:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello John,
Thank you for sharing your positive experience with Ryan. We're delighted to hear that he was able to answer all your questions and assist you effectively. Your feedback about our available moving supplies is appreciated and helps us serve better.
We look forward to welcoming you back!
",
"replyDate": "2026-05-18T04:20:29.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "146e9eea-c4cd-4a31-8abc-338e7ebb68e6",
"author": "Jim Burnett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDBLBjdYWRlgPLpXI9DsZa_yAP2pzJ-b-RI_hNY23t1RhFxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-20T20:13:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-05-18T04:20:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2a008935-1495-4599-b62a-2519c3d9a8b6",
"author": "Mallory",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhMX6X9eDvxdNzAUc5v7OhNsYj_NGr3WQXSPmCLYMN8PN-Xw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ryan was amazing! He showed us the units we were interested in and answered all of our questions. The units were clean and they have Dollie’s here and there to help you get your things into the unit! 10 outta 10 would definitely recommend!",
"date": "2026-04-13T17:26:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mallory,
Thank you for your wonderful review! Your recommendation is highly appreciated, and we look forward to welcoming you again!
",
"replyDate": "2026-04-18T04:20:29.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "3cb284f4-3039-44db-b31b-d7225e11bf55",
"author": "Carmon Price",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXk3ENa5aOfm0dm0HfvhsSjCoHOEPYvjsH3oAx9L3WCoCuSk1jb=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ryan was ever so helpful today. I was exhausted and a cry baby but he held my hand all the way. God bless him. Thank you .",
"date": "2026-04-11T22:26:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Carmon,
Thank you for sharing your wonderful experience! Your feedback encourages us to continue delivering compassionate service. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-18T04:20:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6c3bb8eb-a4ca-430a-b88c-fe2876bc8a0f",
"author": "Ashley Sanford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVljNaN9NG3EhLKNt78cBXe21-Q440tVAvu3VboJqixdpJnGIYY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Easy to set up. Clean facilities.",
"date": "2026-04-11T21:51:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ashley,
Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed our great customer service, found the setup easy, and appreciated our clean facilities. Your feedback is invaluable in helping us maintain high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-18T04:20:29.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c5b46544-2cf9-496b-8cac-5f8af4de4b22",
"author": "James Weir",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYlF1XK4Cwpc9kdzdbP_Db8we0Rkw2gLdfpVZex1wsPgFV0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely fantastic all around. It was a very easy speedy process How fun the race to be very affordable",
"date": "2026-04-08T19:06:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello James,
Thank you for your fantastic review! Your feedback is invaluable in ensuring we continue to deliver great experiences. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-18T04:20:29.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "ec005a85-a0ca-40cd-a865-b3c513728335",
"author": "Jessica Hamner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0swGCc99VnGy66ri-IfOLqU6aV3lTeIUhwMpxeCBNPQQqkmI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-07T15:43:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-04-18T04:20:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0fe30617-e1c9-483f-8470-cce40cd638f6",
"author": "Carla Perkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaw0UxHZKjYq6crQ-XsK5P6uQ5gD9giNQCB-jqImE9tzSdHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily has always been so great thank you!",
"date": "2026-03-31T21:54:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Carla,
Thank you for your kind words about Emily. We're thrilled to hear about your positive experiences with her. Your feedback is invaluable in maintaining the high standards we strive for. We hope to see you again soon!
",
"replyDate": "2026-04-18T04:20:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "06f8966c-d682-4516-a187-7b35d9dd993c",
"author": "Jimmy Sanders",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1n-_ypbO1AWeKw1v1Mc1zq1D2r1ST2HLggv5OhceLnpDvpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very lovely place! Lots of clean storage space with very friendly and helpful staff!",
"date": "2026-03-26T00:58:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jimmy,
Thank you so much for your kind words! We're delighted to hear that you enjoyed our clean storage space and friendly, helpful staff. Your feedback is invaluable in helping us maintain and improve our service. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-18T04:20:29.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9b6f432f-87e0-4509-b96a-e4f69f157907",
"author": "Ryan Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU50M4Dj442oYFmVJ7xdmCL1vBQ69WjqKBNIDKCy1xsej6wHJkm=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice people, clean facilities",
"date": "2026-03-16T21:09:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ryan,
Thank you for your kind words about our team and the cleanliness of our facilities. Your feedback is greatly appreciated and helps us maintain a high standard of service. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-18T04:20:29.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ba4c54c1-5363-4b87-be29-d9159bb0e8ab",
"author": "Jeannie Gillihan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_yZziNdaCVOLk8UynLEC1PzoIjLd1zpV-XQlyDit12EYaow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laurie and Emily were awesome!",
"date": "2026-03-04T23:03:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jeannie,
Thank you so much for your fantastic review! We're delighted that Laurie and Emily provided you with excellent service. Your feedback is invaluable to us, and it inspires our team to continue delivering exceptional experiences. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-18T04:20:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "47def144-0a6a-4e22-98d3-bd0958834471",
"author": "Jerry Marcum",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6XC6OjXxuISIExK0MPI18pYGh7u_d5m8hJAZaWZGITJFA-v7e=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lindsey did a good job explaining contract and monthly charges for storage unit,well satisfied",
"date": "2026-01-21T23:12:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jerry,
Thank you for your kind words about Lindsey's assistance. We're delighted to hear that you were well satisfied with the explanation of the contract and charges. Your feedback encourages us to continue providing excellent service.
We look forward to serving you again in the future!
",
"replyDate": "2026-02-18T04:20:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f564448e-8e8b-4a53-97c0-0230fa710c16",
"author": "Sammy Bahhur",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhoBV7QuL6MQiYtbNYTmrm96gl92iw2ImR2ls-2fBw8fqIykI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience",
"date": "2026-01-19T16:57:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sammy,
Thank you for sharing your wonderful experience with us at Mini Mall Storage in Atoka! We truly appreciate your kind words and are thrilled to hear you had a great time. Your feedback helps us continue delivering exceptional service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-02-18T04:20:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b6985512-1b5b-445f-ac5a-6740b6d463f8",
"author": "Eric Presley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNwbmjlaKQVkLnMilSu2QzZypeggjcsiyUmU4YzkFMBFRA2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful Emily is so kind to me",
"date": "2026-01-12T16:21:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Eric,
Thank you for your wonderful review! We're thrilled to hear that Emily was able to assist you with such kindness. Your feedback inspires us to continue providing outstanding service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-01-18T04:21:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ce631114-e68c-4c49-a103-c57f427f07ae",
"author": "Kristin Jonakin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6OtK5FYUadyHWrJmqAwpYbXGmEzY58hxdN2GsHzR2gOl1Kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My father in law needed a unit last minute. They were extremely attentive and helpful. The place is clean and easy to navigate :)",
"date": "2026-01-07T22:06:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kristin,
Thank you for sharing your wonderful experience with us. We're delighted to hear that our team was able to assist and that you found our storage facility clean and easy to navigate. Your feedback is valuable and motivates us to maintain high standards of service.
We hope to welcome you again soon!
",
"replyDate": "2026-01-18T04:21:09.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9288ad3f-8a17-4ad0-961c-256fd6b47958",
"author": "George Patterson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLr4fQtC5z8ijc465TCDX2Cr6R0aGCKZgOECJEDWDHIoC18nA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is huge! They had every size storage you could possibly need. I got the grand tour on the golf cart. Thank you Laurie and Emy for the great service",
"date": "2025-12-11T21:03:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello George,
Thank you for sharing your wonderful experience! We're delighted to hear that you appreciated our facility's variety and enjoyed the tour with our team. Your feedback is invaluable to us, and we hope to see you again soon.
Warm regards.
",
"replyDate": "2025-12-18T04:21:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "efef86c6-c527-4ded-8665-bbf1aaf94013",
"author": "Ann Coffee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmp6ChEjAoBecunfoJ9TkOMsblb7VJaRM6h9F5QRBDuYUWng=s64-c-rp-mo-br100",
"rating": 5,
"text": "I called this location with questions about renting a unit. Laurie was so helpful and knowledgeable. After the holidays, I will be going to min mall Atoka!",
"date": "2025-12-11T20:44:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ann,
Thank you for taking the time to share your wonderful experience with us. We're delighted to hear that Laurie provided helpful and knowledgeable assistance during your call. Your feedback encourages us, and we look forward to welcoming you to Mini Mall Storage in Atoka after the holidays!
",
"replyDate": "2025-12-18T04:21:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4c8bdbb3-5aa5-408c-81ec-272b935ea081",
"author": "Brad Ross",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRCMHf2nWfFF_mYCsErZ2gYadL7jhai38amGnKJik9dJBLcw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Emily is a superstar!! I needed a place to store my RV on a last minute notice. Emily processed the rental quickly and easily - saving the day! She made the experience enjoyable and is very helpful!! Thank you Emily!!",
"date": "2025-11-14T22:47:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brad,
Thank you for the outstanding review! I'm thrilled to hear that Emily made the process of securing storage for your RV so smooth and enjoyable. Your feedback helps us continue providing great service. We look forward to assisting you again in the future!
",
"replyDate": "2025-12-18T04:21:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c6764c7e-b61a-4207-a395-ab28132cf0d0",
"author": "Nhat Vo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvGNzvtB2uou15SMPzuS2akXRQq4noGGjBOHVckejTPAqnBBbCog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily helped me get my U-haul reservation in no time at all. She was informative, cheerful, and professional. Great service.",
"date": "2025-11-14T19:07:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nhat,
Thank you for sharing your positive experience with us. We're thrilled to hear that Emily was able to assist you so efficiently and provide great service. Your feedback inspires us to keep delivering excellent customer support. We look forward to serving you again!
",
"replyDate": "2025-11-18T04:21:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a8d79b60-caec-4712-b5aa-fa040631d7de",
"author": "Farris Holyfield",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVkc-ZAXzqVjlXQKv4T6pG5fD8uRYi50s3g0QZL8VjoqZtD1c=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Laurie was so helpful and nice. Recommend!",
"date": "2025-11-14T15:52:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Farris,
Thank you for sharing your wonderful experience with Laurie. Your recommendation means a lot to us, and we look forward to welcoming you back soon!
",
"replyDate": "2025-11-18T04:21:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "89e19acf-fdd8-42c5-92ed-948b59a3dd7b",
"author": "Samantha Hamilton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBOpk12sMm5Pjju9VoDl9QM_OTxp270-_1gHgHK58iycMredJ4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily has been great since ive been renting there storage unit for over a 1yr 1/2. They have helped me out so much. They will definitely go above and beyond to work with there customers. Thank yall so much!!",
"date": "2025-11-13T16:08:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Samantha,
Thank you for your glowing review! Your feedback inspires us to continue going above and beyond for all our customers. We look forward to serving you for many more years to come.
",
"replyDate": "2025-11-18T04:21:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7e2bd7bf-96bf-415e-b95d-237240e3d491",
"author": "Deuce Da Barber 901",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_bJ1qQOsMh7SHoz5SHdtYyNJ8Ya7GY-bJ6gNLWbAZnnCrCyFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional fast and easy !!",
"date": "2025-11-10T20:45:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your kind words! We're thrilled to hear that you found our service professional, fast, and easy. Your feedback is invaluable in helping us maintain high standards. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-18T04:21:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0004ab3c-01de-42c1-b486-c45459482b9e",
"author": "J.D. McD",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmyO068-YQbktVIPcBhCKQojtDg0KDUvMYUBAR44-Mmo_yCTdJ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Emily did an outstanding job answering my questions.",
"date": "2025-11-10T00:24:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your wonderful feedback! We're thrilled to hear that Emily did such an outstanding job answering your questions. Your feedback is invaluable to us as it helps us continually improve our service. We hope to welcome you back soon!
",
"replyDate": "2025-11-18T04:21:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "42274ec4-a51d-4b63-aded-1c2b634c522f",
"author": "Dawn Norfolk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZwWxiRhz-dcz8eRlUmITNNmfcGxYvw7gkAjzc7ie_8GQLZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily Was such an amazing Help , And a Down to earth Sweetheart. Made me Happy to do business with Mini mall Storage in Atoka ! It’s so nice to still receive service with a smile!",
"date": "2025-11-08T20:24:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dawn,
Thank you for your wonderful feedback! We're thrilled to hear that Emily's supportive and kind nature made your experience with Mini Mall Storage in Atoka a positive one. Your satisfaction is important to us, and we look forward to serving you with a smile again in the future!
",
"replyDate": "2025-11-18T04:21:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1871bedb-8eff-49ce-9930-d546631c6fe6",
"author": "James Oneal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqEP60A-3iU8QCjEX9hgeuci_wUPMfZdMK_eiKgOzDA5wx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2025-10-24T14:41:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello James,
Thank you for your kind words about our service. We are thrilled to hear that you had such a positive experience. Your feedback is invaluable to us as we strive to consistently provide excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-11-18T04:21:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f05b57c0-edb5-495c-af3a-355534c7e23d",
"author": "Kenneth Dowell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDsNTO-iDbIz6oWFcCoDuQZ7kzlVkzf3Kt1rA-iWoxxbGv_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from emily",
"date": "2025-10-23T21:20:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kenneth,
Thank you for highlighting the excellent customer service you received from Emily. We're thrilled to know that her efforts made a positive impact on your experience. Your feedback is invaluable in helping us maintain high standards, and we hope to welcome you back soon.
",
"replyDate": "2025-11-18T04:21:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3850e132-5a0e-4b0c-a0d5-fd5d1695c935",
"author": "Joey Greene",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKF8TLeW77Mv-JzKbfp8RaramkhdyKq782oyyebFL7ceQu226da=s64-c-rp-mo-br100",
"rating": 5,
"text": "A+++++++ very friendly",
"date": "2025-10-20T14:14:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Joey,
Thank you so much for your enthusiastic feedback! Your kind words motivate us to continue providing exceptional experiences for our guests. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-18T04:21:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ce11e79e-8fd4-479f-b807-bb01c1f70a26",
"author": "Jeffrey Kenyon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpRcmxJXye0KovpCw9k3H-fRPuPdnwVem5xCx5LbDOiePQLp8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Lori was absolutely OUTSTANDING on her Customer Service!! Very sweet and attentive.",
"date": "2025-10-17T21:50:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jeffrey,
Thank you for your wonderful feedback! We are thrilled to hear that Ms. Lori provided you with outstanding customer service and that you found her sweet and attentive. Your comments inspire us to continue delivering exceptional service.
We hope to welcome you back again soon!
",
"replyDate": "2025-11-18T04:21:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e599044c-efdf-4dd8-9abc-56c7ecb69996",
"author": "Laurie Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUc2u81NFfrlmYM3hLiVYQ6F0RhH0IvdseJgxxWbM3eUuzMtvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-16T05:56:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Laurie,
Thank you for your wonderful feedback about our office staff and the cleanliness of our facility. We are delighted to hear about your positive experience. Your kind words motivate us to maintain our high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2025-10-18T04:21:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8cf6fa5b-0ee4-4a25-8a2e-6f2a79ab4953",
"author": "Amanda Timbs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKV9rBT_9juzoKl-QaBreyCF4uOw8vGY-QM57gXhk5oRlnwnQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Best place to trust with your things in storage. I travel all the time and have my most prized possessions here. Ms. Emily is wonderful! Always very friendly and helpful! There's no place else I would leave my things. I am very grateful to Ms Emily and Atoka Mini Storage!",
"date": "2025-10-07T18:41:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Amanda,
Thank you so much for your wonderful review! Your feedback is incredibly valuable and motivates us to continue providing the best service possible. We look forward to serving you again in the future.
",
"replyDate": "2025-10-18T04:21:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ea3bbce7-23a9-4c42-92f6-a97345535a43",
"author": "Harlie Winford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUK1KjvLGnj6OYf6poIsIyVWCYSuzygktGPa7hK9g1U9LeGRlU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Emily is who helped me, answered every question and offered great customer service!",
"date": "2025-10-02T21:19:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Harlie,
Thank you for your fantastic review! Your feedback is invaluable to us and helps us continue improving our service. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-18T04:21:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0d44188-9f07-48b7-b202-ff587449380e",
"author": "Cindy Townes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMqExTheo_VM34VLD5-l7LJlxsDJ2rvu8BFlIAV0oKmXbpBQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Emily and Laurie is great tha k you for all your help",
"date": "2025-09-26T15:59:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cindy,
Thank you for your kind words. We're thrilled to hear that our team's assistance made such a positive impact on your experience. Your feedback helps us continually improve our service. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-18T04:21:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2f39166-dd40-4c92-be5c-a86edcca7cde",
"author": "Edward Townes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcxLOJRD-SGMveEo1FXev_2GpuAoe9v-81uhAIdvNPK2L2ysAWgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-26T15:55:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-10-18T04:21:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6f0e0a52-250a-4690-8e08-ed7c31f0bb3e",
"author": "William Sparks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBKRA5G-VpVyX0InWYRT_BXxpbe_muYbPD-XFZCGtVe7rsFCaX=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Great place to store your things. I was a customer for a little over a year. During that time I had a couple personal issues and Emily was always available, helpful and friendly. One point of interest to keep in mind; this place requires you to carry insurance on your contents. They will provide it for you, but it's MUCH cheaper if you source it yourself.",
"date": "2025-09-26T04:11:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sparky,
Thank you for sharing your positive experience with us and highlighting Emily's helpful assistance. We appreciate your valuable feedback about the insurance options, as it helps us continually improve our services. We look forward to welcoming you back whenever you need us!
",
"replyDate": "2025-10-18T04:21:17.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3965d1b4-0b13-4c6d-838a-233cc5f89814",
"author": "Michelle Nowlin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX144Qxl7_PEOrzzuZDkBEzrRWvfrrmZdfeORuwIapDiddyCLCGbQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-09-24T20:51:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2025-10-18T04:21:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b50e8d6e-686d-417e-9844-5ea2f367f225",
"author": "Carlton Sherrill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjLbj8KjTTp7IKvIvxtKMQC1s9W7W0548AvUPt9tra4nevQ7uJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The units are clean and easy accessible for both outside units or the inside climate control units. The staff was very helpful and professional. Especially Laurie who went up and beyond to get me the correct information. She had stated she had just started and was in training. Got answers to all my questions so that I could make the right decision on exactly what I needed. With customer service like that I have no worries about my decision and company I went With I would recommend this company and location to anyone.",
"date": "2025-09-24T16:06:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Carlton,
Thank you for your fantastic review! We are thrilled to hear that you found our units clean and accessible, and that Laurie provided such exceptional service during your visit. It's rewarding to know her dedication helped you make the right decision. We appreciate your recommendation and look forward to serving you again in the future.
",
"replyDate": "2025-10-18T04:21:17.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "97a294c9-6cb7-4c8d-8e37-9fc7086739e3",
"author": "Ashlwy Summers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ93ZEbsVdgFziMH0A-2eV4cPNSgQr3tF9BD4SnjHdoENds_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I went there and I was helped by Emily and she was very nice and super helpful good experience over all",
"date": "2025-09-24T15:52:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ashlwy,
Thank you for sharing your wonderful experience with us. We're thrilled to hear that Emily provided such friendly and helpful service during your visit. Your feedback is greatly appreciated as it helps us maintain our commitment to excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-18T04:21:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d8e63b1a-cdea-4aa7-93ec-4d98773cbeb7",
"author": "Tammy Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIB5O0IgfZ-70Iqbs2ANvarjewqvB9O_ciHkfdrPIXeESo3aQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily was a great help",
"date": "2025-09-24T15:40:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tammy,
Thank you for your wonderful feedback! We're thrilled to hear that Emily provided great assistance to you. Your praise encourages our team to continue offering exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-18T04:21:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d4bbbd27-b3ca-423d-a95d-dcfd770b3c67",
"author": "Suge",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI57ihMjNqoczgHa5hkpAw43Z-MXED7gZ6bC2vu73E0s2QcyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily was great help, and very detailed!! Made sure to explain everything as procedures moving in and out. Great customer service",
"date": "2025-09-17T14:04:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Suge,
Thank you for your wonderful feedback! We're thrilled to hear that Emily provided such detailed assistance and delivered excellent customer service. Your comments help us maintain the high standards we strive for, and we look forward to serving you again soon.
",
"replyDate": "2025-09-18T04:21:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "965fabb9-5404-4cf8-9348-a66ad8a0ad44",
"author": "Natalie Hodges",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoAa9MGga4wCZqsUIMmDSZQAy3gZlZWecZOTRuRarATIp9wA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Eric's a nice young man and very knowledgeable",
"date": "2025-09-15T20:58:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Natalie,
Thank you for your wonderful feedback! We're thrilled to hear that Eric impressed you with his knowledge and professionalism. Your feedback helps us continue to provide exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-18T04:21:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e473a32e-22f1-40b6-b7e9-e863bf28feb5",
"author": "Joey Barnes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUcy7vetOHx0aGzm88iBjtHVMdYYi0vaNJRa4500As5HdLp9t-C=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-15T14:39:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Joey,
Thank you for leaving a 5-star rating! We appreciate your support and look forward to welcoming you back soon.
Best regards.
",
"replyDate": "2025-09-18T04:21:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7ef111bc-57b9-42e5-b804-6e70e379e349",
"author": "Heather Box",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVupSrD5e1TgjWsO02SwqXxNo5rQsjuL8a-N6c64aSa1hvPls0B8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Perfect customer service!",
"date": "2025-09-10T00:01:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Heather,
Thank you for your kind words about our customer service. We are thrilled to know you had a perfect experience. Your feedback is invaluable in helping us maintain high-quality service. We look forward to your next visit!
",
"replyDate": "2025-09-18T04:21:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0bb914eb-887b-4f86-9765-ce3cb9f4dd01",
"author": "Melissa Scheidt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvnp8dN0jIR9NoHpJtrmtPYDBErbQAzYf1kXMPe9k36KbLi1ZZKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super friendly and helpful!",
"date": "2025-09-02T20:45:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Melissa,
Thank you so much for your kind words! We're thrilled to hear that you found our team super friendly and helpful. Your feedback is invaluable in keeping our service top-notch. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-18T04:21:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "63eb2981-7ad1-4c7c-9128-eda99c6a613e",
"author": "Scott T",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInc4Jg6XhHSseQNG5q5GxIb3RFX05cVlHX35l2y4QyNIuXGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily was very helpful and made my move out of my storage unit less stressful.",
"date": "2025-08-30T22:32:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Scott,
Thank you for sharing your positive experience with us. We're delighted to hear that Emily was able to make your move less stressful. Your feedback is invaluable and helps us continue improving our service. We look forward to serving you again in the future.
",
"replyDate": "2025-09-18T04:21:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ae4849c8-df28-46f9-bbad-45f06005dc72",
"author": "Dennis Zmija",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGCDCbJoivJcks2azKSjhnz3wNwh1mV7zZEtptUQThT1_MFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily is fantastic...",
"date": "2025-08-30T17:16:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dennis,
Thank you for your wonderful feedback! We're thrilled to hear that Emily made such a positive impression on you. Your praise encourages us to continue delivering excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-18T04:21:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d8511a00-80b1-4331-802a-775dc039e65c",
"author": "Medina Greene",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsTtDpmRiV1juJN_fyw3YHML7pk3glXjISVeZ83cjcPld583A-hA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Emily is always so helpful when I've needed her for anything. She has a big heart. She was very sweet and encouraging while I was going through cancer treatments. She goes above and beyond. 🩷",
"date": "2025-08-26T22:52:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Medina,
Thank you for sharing your heartwarming feedback. We're so glad to hear how Emily has been a source of strength and kindness during your challenging times. Your words inspire us to continue our commitment to exceptional care and support. Warm regards, and we look forward to welcoming you back soon!
",
"replyDate": "2025-09-18T04:21:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e139e3d1-1c28-48b3-a4c3-493c808bc01d",
"author": "Dylan Phillips",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1xWL40SOgkd_EPWz2Lk0XAPq7wFEMvrS49qxntdllNjzHkw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-15T21:02:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dylan, thank you for leaving us a 5-star rating! We’re thrilled to hear that you had an excellent experience with us. Your positive feedback is greatly appreciated, and we look forward to serving you again soon!
",
"replyDate": "2025-09-18T04:21:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "54194eba-a8ea-4238-aaab-014a01cf8711",
"author": "Stephanie Daniel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRPaDD56A6-IL7e7xyLJGPSdO0knqvfRSWldfQg_wpjabmZ5yG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily's knowledge of her products made my choice of unit and size so simple. She is so friendly and helpful. I'm so glad I came here.",
"date": "2025-08-15T18:09:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Stephanie,
Thank you so much for your kind words and wonderful review! We're glad you chose us and look forward to seeing you again! Warm regards.
",
"replyDate": "2025-08-18T04:21:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d25ff905-6b48-4f49-a53b-f3e68a1bd48f",
"author": "Booming Spoon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWl605vyhDoYBUn0RaOkd2k_h6rHsEbQt-DOcMK3DGoku2hf3de=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Awesome communication",
"date": "2025-08-08T17:38:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience. Your kind words mean a lot to us. We look forward to serving you again in the future!",
"replyDate": "2025-08-18T04:21:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2c954603-02e4-4b7e-b389-feb3a02de1d5",
"author": "Blake Osborne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIK_rRIw-OCz6Ycztof9LXM05JoB0bKXWQ06cmHJeZSv-kXOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-30T18:08:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Blake, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience. If there's anything specific you enjoyed or any feedback you'd like to share, we'd love to hear it. Thank you once again!",
"replyDate": "2025-08-18T04:21:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "20bd4d0a-d6ac-43ae-bb65-3a1d874bdb68",
"author": "Eric Roland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIolI7PT4ElA9YeHCUowP-DTECrIacrfAARH8gsHdrSc2loTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly, Fast and great prices",
"date": "2025-07-30T14:03:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Eric,
Thank you for your wonderful review! Your satisfaction is our top priority, and your feedback motivates us to keep delivering the best. We look forward to serving you again soon! Best regards.",
"replyDate": "2025-08-18T04:21:17.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "470cdc3d-d48d-41fd-b23f-89a89262318f",
"author": "Lilly Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFAWCdaKFFTrd487Q82niP7XIA5SSjlh3HjtO5XlnhRX8UsGef=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily is so nice and helpful",
"date": "2025-07-28T18:56:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lilly,
Thank you for your wonderful review! We're thrilled to hear that Emily made such a positive impact on your experience with her kindness and helpfulness. We strive to provide excellent service, and your feedback is greatly appreciated. We look forward to welcoming you back soon!",
"replyDate": "2025-08-18T04:21:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "684315f2-0a00-4a6f-839b-59415ea7a0a9",
"author": "Robert Harden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhGkD3_m0dKUEOy34tcvSuRfb296JwOCpUDFSuC1o5g7kQ7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily is very friendly, fast, and knowledgeable. Would recommend to anyone needing their services.",
"date": "2025-07-23T18:13:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Robert,
Thank you so much for your wonderful review! Your recommendation means a lot to us, and we're glad to have been able to assist you. If you ever need anything else, we're here to help! ",
"replyDate": "2025-08-18T04:21:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7bb34b77-b41b-482a-99d2-ccae8952707a",
"author": "Jordan Byrd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5QZZOK6xDjRODBuZEStqTzhS-UwNTRIAVfnz6CBYqOBDYIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-12T13:42:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating, Jordan! We appreciate your feedback and are delighted to know you had a positive experience. If there's anything else you'd like to share or any way we can assist you further, feel free to let us know. Have a great day! Best regards.",
"replyDate": "2025-07-18T04:21:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5d073070-70ff-4cff-b79c-b1f2e718e815",
"author": "maurice",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwF0GRVQdY0JGHmukw6Kiuv4pU2uNlN0--eWzF2tbk56yLhdqx=s64-c-rp-mo-br100",
"rating": 5,
"text": "warming welcome good attitude and very helpful",
"date": "2025-07-08T16:10:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Maurice, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We look forward to providing you with more great experiences in the near future. We're here for you anytime!",
"replyDate": "2025-07-18T04:21:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "27ecd06f-b6fb-47b5-b04b-80036e4d3e76",
"author": "Tanika White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIVn0E7CMQunKbji5Sx-WDuzrhfwa-SotgJ1DH1FzpXEYezQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I worked with Emily to obtain a storage unit in Atoka, TN and she made it a breeze and everything was handled over the phone.",
"date": "2025-06-26T18:56:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tanika,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Emily was able to assist you efficiently and easy over the phone. Your satisfaction is our top priority, and it's great to know that we met your expectations. If you need any further assistance, feel free to reach out. Best regards!",
"replyDate": "2025-07-18T04:21:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "770fbc5f-ac11-459e-91e6-35d99fad48ce",
"author": "Tara Gaston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzU481as11E-7o7aIl4032h4mXVcdXnRRcKYrKnR4ado586_ZJsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented a climate control unit for over 2yrs. Had no problems and staff was really nice. Will use them again",
"date": "2025-06-01T08:29:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Tara, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!",
"replyDate": "2025-06-18T04:21:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "51f19ee5-c112-4ac3-afe5-7489bd3bff9b",
"author": "Stacy Lehmen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKWLBw5z_hPqYpN3kjK3G9CEJsSkDnwTvn3L-aqpBts5VlmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-14T14:51:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Stacy, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.",
"replyDate": "2025-06-18T04:21:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fad682fa-607f-4592-a2d4-f6e74fc062b8",
"author": "Tim Savage",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2ViyMJIi9c8MzyeYK2ihOWGafDAIeSJ5c65b0_qNtG5TC_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily was so helpful. Very clean storage unit great customer service",
"date": "2025-05-05T19:19:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tim, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2025-06-18T04:21:23.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3b6e9583-0349-4a14-ad9c-8663cbc73117",
"author": "Curee Beasley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOIqwWSaVSvBz_izi5uW37ltk9oyanbzMITJj98R1H-IL6Jg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily was very helpful when i ask questions about pricing.She is super nice!!!",
"date": "2025-05-04T00:41:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Curee, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
"replyDate": "2025-06-18T04:21:23.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "74b1c94f-9ebe-4043-953a-3313f43750be",
"author": "Nathaniel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJZhrX2p4KIbgU40KemZSf8I0KIguiSj3r49JRyGogPpklDuw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily was a very helpful an knowledgeable lady and gave very good customer service support.. the office was clean and tidy... the grounds are well maintained overall I would say this place would be a great place to store you stuff",
"date": "2025-05-03T16:55:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Nathaniel, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. See you soon!",
"replyDate": "2025-06-18T04:21:23.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e750da0f-fa27-4674-8554-9888401978c4",
"author": "lisa Foy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUErzWcr24JDqYkQtGyTUk4ji0bxOCmd2w-GBS5otPVWlaJ1Ho=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing. Emily went above and beyond to make it happen for us when we were going thru crazy times. Thank you so much. Great customer service and great people.",
"date": "2025-05-03T16:51:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Paul, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
"replyDate": "2025-06-18T04:21:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eb1c0f15-1949-4227-81ac-ff3aa8f65823",
"author": "Fred Payne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIBKHz9rQbAm_saoUy7zTwg8s2NjOAA51iR5xuSpW_ivuNNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-03T14:32:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Fred, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-18T04:21:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b7e350c7-715c-4f75-adcf-96a176433048",
"author": "gino salinas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEys-v2PDpJn1a9RR9Tb-g0IBlG36XMh5bV4mpj9MA1koJxiCx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily the storage specialist was amazing and so friendly. Very easy to work with.",
"date": "2025-05-02T20:53:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Gino, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-18T04:21:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4bb4a174-5b3e-46b2-87e2-1a71342377b2",
"author": "Brad Mills",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzlPrxouwjOC4toDiolVq31J_-TBxZS2zlzk6kFPJoWvh5eJAY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily is an amazing SS. Very persistent and extremely helpful. Fast and easy process!!!",
"date": "2025-05-02T20:53:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brad, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. See you soon!",
"replyDate": "2025-06-18T04:21:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ea81ad8d-bbe7-43e2-8f1c-42184873c584",
"author": "Ryan Hurd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWn01MycZmegZXu8dOW2rk1RCKPEXz_FMSs3wHTENG3XaBT1ku1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy is an amazing property manager! I highly recommend using their storage units.",
"date": "2025-04-30T19:58:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Ryan, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2025-06-18T04:21:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "20ebe82e-5f44-44ff-a264-e68eaf4065d7",
"author": "Valentino D",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKAOeDcjDQVrwKBl5-fgUHA4xnxV721zF7MgkYdUkrunfHSTh5jg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Emily was quite helpful and accommodating. The storage units were climate controlled and secure.",
"date": "2025-04-26T16:06:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Valentino, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!",
"replyDate": "2025-06-18T04:21:23.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "8663fb22-919f-40bc-81c0-5002302d2a9e",
"author": "Fred",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1U7VEVGzaNAIQGO5QYPv33pwBsKAi3R4XgJQ51OkpTWBlIA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We went to Mini Storage on Rosemark Road to arrange for a 10’ x 10’ container. Emily was very helpful & patient with the many questions we asked. She provided us detailed estimates which we were able to use to make very informed decisions. We would definitely recommend Mini Storage, & suggest you speak with Emily.",
"date": "2025-04-22T15:13:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Fred, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon.",
"replyDate": "2025-06-18T04:21:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ef004071-f54b-432e-922a-7187099bc6d4",
"author": "Barry Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-Ft6QqLak4lBGEzBbGcezCD9IxCReNwq_X_0ASTrCHxn7sQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding young lady, Ms Emily was very nice and helpful.",
"date": "2025-04-14T14:26:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Barry, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.",
"replyDate": "2025-06-18T04:21:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "35037693-2ff3-4f52-96ef-d2d91d7e0042",
"author": "Mark Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrObtnAfqsQULa3gLuNk6QGKPao-R6lsldzeQHnTzSaMwx8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff.. Emily was the best customer service person i ever dealt with very patient and caring would definitely recommend them 👌 👍 😊",
"date": "2025-04-01T17:36:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mark, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-18T04:21:23.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "523bdc1f-5bdf-42be-b6c8-e2e724f1ad65",
"author": "Todd Zoellner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPv9g3vVTI8VqNVFvosKYIFaJX0mKM4o4kXzW1w8MVzywFXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily did a great job wonderful customer service and also did her best to save me some money. Really appreciate thanks",
"date": "2025-04-01T12:02:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Todd, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
"replyDate": "2025-06-18T04:21:23.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "e9a82084-298a-4e46-9575-add41d7f5d95",
"author": "Sidney Fitzgibbon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2u4KAqpdvhtyO3C3a1l3AkUTe6c4e4tIIHGlr3F4LM4JB=s64-c-rp-mo-br100",
"rating": 5,
"text": "i walked in this morning and Emily assisted me she was wonderful and so sweet",
"date": "2025-03-28T14:13:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sidney, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!",
"replyDate": "2025-06-18T04:21:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7c81db0f-c2a8-4493-a674-de86d5d9c682",
"author": "Billie Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeNj9Hhr9I8R5PjMSBzIyETg7cu0guX4V6urPy4OKhQtykYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily takes customer service to a whole another level with a great smile to match. She was very helpful and I will most definitely be back again.",
"date": "2025-03-25T17:10:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Billie, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. See you soon!",
"replyDate": "2025-06-18T04:21:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "45072e78-3de2-4c87-b950-e0c0d726f777",
"author": "Sundance Snider",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTe1hf7K_eCB79GD-vjG1dIuoO3PGvCs8DLsCWw1dV76Dwyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-24T14:25:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Sundance, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! Hope you visit us again soon!",
"replyDate": "2025-06-18T04:21:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fd5ab055-e7d8-4eae-aeef-c3c68a334641",
"author": "Joe Feldmayer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyrbbPSX1-5918_5Tz2WxHjJMC1awVjOUKJyVXdIgUiI0YYA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Fast and informative",
"date": "2025-03-21T18:11:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Joe, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!",
"replyDate": "2025-06-18T04:21:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fb2de81a-331a-4b12-a4d1-f676d99181ee",
"author": "Harold Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIl73vqBY_aL_5AGyiAQeNYBC7PanEXYyuQL66j0qeAB2vs9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extremely nice, professional, and fast.",
"date": "2025-03-10T14:45:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Harold, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2025-06-18T04:21:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "36a1fa76-977f-48b6-a83d-78e5cb5daf65",
"author": "Kim Thorpe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXF0mX1hg4Nm1RKAnqXdPxMbCoxUJicCaMVhFV1tlD-R0PgYY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and helpful!!!",
"date": "2025-02-22T21:33:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kim, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. See you soon!",
"replyDate": "2025-06-18T04:21:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "910f5228-8f22-44fb-b7ec-db63aca4eda9",
"author": "Lori Climer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQOW1UbHkLKPYNsMaCVTSdPI5LwE_Y4J4d4B8KBDpG4Pq3Iw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily was AWESOME HIGHLY RECOMMEND",
"date": "2025-02-17T21:16:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Lori, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
"replyDate": "2025-06-18T04:21:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ae2c2bea-f6c6-46f1-a16e-6d29916b0f19",
"author": "tootie faulk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWX4HnxTEMpvQ1k2--m_xMZKEQzBc4sICvjJsLHYsVJPaeW5-0=s64-c-rp-mo-br100",
"rating": 5,
"text": "The best customer service I have ever happened!!! Emily should be the spokesperson for this company.",
"date": "2025-02-14T21:08:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey tootie, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-18T04:21:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ea2dc3b5-7f60-4cf4-9280-03d85cd6ad19",
"author": "Tina Davis-Newell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLH5FMd4Xo7emS0meS2u7r3TaX3lIduBVZcq3xu_TTRv_bUlQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I called the Atoka TN place today to talk about the insurance I pay for my storage unit. I talked to Larissa and she was so amazing. She went over all charges I pay. She let me know how the insurance works. She also checked my account for any discounts that I am not getting. It was so great to have a customer service person that was nice and willing to help. I wish all customer service agents were like Larissa.",
"date": "2025-02-05T18:22:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Tina, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
"replyDate": "2025-06-18T04:21:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9e1bf31b-6b35-4434-9b82-68a281f9d39b",
"author": "Cheyenne Fincher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6cOB7bJJMe4wz15OA6hhbDi6ASVsTjS6QkV5szkI44dmysQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good",
"date": "2025-01-29T04:49:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Cheyenne, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! We look forward to seeing you again soon.",
"replyDate": "2025-06-18T04:21:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c2b9399a-63af-4a8c-8527-97ebfaeace22",
"author": "Jeep Fan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOe7zUKW04K1d9SpADvNhH6S6h_Db_8LGBdfOU4ax5KZ7HCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience. Larissa who was working today was fantastic. She took me around and showed me different units and the difference between an outdoor and climate controlled unit. Great experience. Very friendly and professional",
"date": "2024-11-22T17:31:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Jeep, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!",
"replyDate": "2025-06-18T04:21:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "017d458c-04eb-47cc-a2f7-a7ac050d3d79",
"author": "Leslie Colbert",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZXgwtsQFnOsb9IyE6sfZXkVuRrnFvsTicvA8lVtOj6KPs0vU2cQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly staff",
"date": "2024-11-21T14:51:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Leslie, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2025-06-18T04:21:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dceb99cb-0892-4582-9db3-e495f7de0800",
"author": "J Pen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOaqa-sq0_BqZLU4_se9mkqQrK4Il68p-vlUf0vfRtqcWCo-k=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have been using this storage unit for 2 years now. Great location, safe, and great service. We needed to add a second unit for couple of months and Melissa helped us out in no time. Highly recommended this storage facility.",
"date": "2024-11-04T16:03:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "J, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-18T04:21:25.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "8dc1a7d1-f5c7-41bd-af0f-d70d8a881419",
"author": "Jose Sarmogenes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_tdewj6KQXbKlLuGxynsJJcZzWUvTv68j05SOp_gbLQactqu3=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-31T21:11:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Jose, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2025-06-18T04:21:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0da54240-b6a8-4d56-acb1-0782546e529a",
"author": "Ed Meyer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKI3dSdJQgzDWoUwHeM75VoI2hXIVkbd5G1uml3T-V_RXU-Nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily was extremely helpful when I needed an additional unit for a long distance move there. She was able to add on to my account by phone, located unit on map for me and Best access door for climate control unit. Very friendly, and knowledgeable. Very clean facility and well maintained.",
"date": "2024-10-14T11:36:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Ed, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! Hope you visit us again soon!",
"replyDate": "2025-06-18T04:21:25.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "e223b243-7edc-43cd-97c1-3c5af4b94fd6",
"author": "Jamie Toombs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXOZfcizMeodsuP37RVJZgpLCwxrDuGBBHLbAf7dR5VXAREQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and friendly service",
"date": "2024-10-12T21:52:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jamie, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
"replyDate": "2025-06-18T04:21:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e283c05c-a976-4dae-b473-9c8acc505be9",
"author": "Melissa Myers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcF2lbS-PMKFByD2G4NIXyC72bJylCiE-kpms8AE9RERh8uQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-11T20:13:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Melissa, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. See you soon!",
"replyDate": "2025-06-18T04:21:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0d8a947-675f-42c5-bd4f-ff4a7b658390",
"author": "momma wolf penrod",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_HWGNq3ivvteiDKyGXMbu2epiG_o68_dCqcoZr7g0oJENCzwkwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love working with Mrs Emily at the Atoka location she is Always friendly and helpful",
"date": "2024-10-04T07:29:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "momma, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-18T04:21:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "95e504fe-f6b1-4cdd-a47a-937d61381717",
"author": "Amber Fields",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPnNXfARI9U8iRX9CUtsO7cnu40Ac2beZ1_8Dim9zlJwIMI4Kq=s64-c-rp-mo-br100",
"rating": 5,
"text": "We went in and spoke with a wonderful young lady named Emily who was very knowledgeable and helpful in our search for a storage unit. She went over the available options to see what would best fit our needs! Thank you!",
"date": "2024-10-02T16:32:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Amber, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! It was a pleasure to serve you.",
"replyDate": "2025-06-18T04:21:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f88bd8c3-df91-4e3b-aada-821f34270b7c",
"author": "The RNG",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVapcR25tqzg0C8kcDrD4An_iGXXSofynjdaPr-4jvoQIXSB1a-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service and clean environment!",
"date": "2024-09-20T16:30:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "The, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. It was a pleasure to serve you.",
"replyDate": "2025-06-18T04:21:25.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "39f77bee-34d5-4013-aa67-23f114e33287",
"author": "Kevin Greene",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUi779Jp47v8MfZhRLaNqfoqALFUQoOtUmiufKW7-9vEZUtfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily does an amazing job. She stayed late to help me get storage and is always very helpful.",
"date": "2024-09-20T16:24:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kevin, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2025-06-18T04:21:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c9e68612-9eb2-4356-8961-8985f21ae09c",
"author": "Shawn Etheridge",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlVGmxcJgtnafxGti-Vt-3Mf6752aMMNcYyRQqOYiDvVLw3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-31T19:46:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Shawn, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-18T04:21:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f105d05e-6263-43d9-baae-070d2c5c98c0",
"author": "Shane Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNwalqGYrSgEWpB3tS2hHj-zdzeflleaCAoc3aV9SGnyk0BmgBwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The folks at this storage facility are very friendly and accommodating, especially Emily. I was moving from out of state and she was very helpful. Within a few minutes, she had me all set up in a climate controlled unit that was large and the monthly rate was very reasonable. This place is nice. It's not run down like I've seen in other places. It is well-maintained and I feel confident that my property is in a nice place and will be taken care of.",
"date": "2024-08-05T14:58:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shane, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-18T04:21:27.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b72d0985-981f-480d-8744-4c5ac971177d",
"author": "Cedric Virgin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZuqFv5hAR13DMIJm96OS7YMbZ180rwoCX8rkO6StX3gQgJg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This establishment is a good clean and safe storage with various dependable size units.The customer service excellent 😁Emily was very kind patient and made it her top priority to see I was a satisfied customer.Thank you again Emily for your hard work.👍🏾",
"date": "2024-07-31T17:21:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Cedric, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!",
"replyDate": "2025-06-18T04:21:27.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "6a811be9-3c6e-49b6-a5ea-cbc2231ad75b",
"author": "Rustic Thinking",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKJ4AjMjhsraOyx7DX2LvaZWkGrtFsUy6_SXvcuKmitgtyjjVx=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-27T11:20:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rustic, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. Hope you visit us again soon!",
"replyDate": "2025-06-18T04:21:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a51940cd-9ab6-42dd-bc0c-0e4092f2e847",
"author": "Mike Wampler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNaja8X1WotOVbZ2dMtC1qURP2JBmuy07NezeUmU_ZkC0WPA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Emily was awesome",
"date": "2024-06-27T16:08:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mike! We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. Take care!",
"replyDate": "2025-06-18T04:21:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bd47f8c2-61df-4e5d-886b-57517aff0494",
"author": "James Baysingar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxQ8LRBUIasA0xnLJmrP5XyIiAXcENqFNllp3w_uf9VLcZgg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Emily did a great job answering my questions. She also called me back expeditiously when I had not even left a message when I had called back so, she is, \"on the ball\" Thank you, Emily!",
"date": "2024-06-18T15:06:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "James, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-18T04:21:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "42cb6fd6-713e-4f60-abd9-699108da8434",
"author": "Ivana Pittman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEJNvHx2nBOogKUNE4vndxe2dhnqGB1dLQP_smCtoAzfVfbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-08T18:01:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ivana, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. Hope you visit us again soon!",
"replyDate": "2024-06-18T04:21:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d7782f80-e93f-4d9e-984e-a0d06c4c8179",
"author": "cliff warren",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVm5ozCkwrKDOCOREhuHf1RsnYeU30E4qFPNHTzjmPZPEz_-rZsDg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Emily is amazing and takes her job very serious! She went above and beyond to help me in a matter when I needed assistance! Nice to have friendly faculty!",
"date": "2024-06-02T04:14:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Cliff, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-18T04:21:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4c11deaf-aabb-4788-802c-67adf7cfd34e",
"author": "LaRissa Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXv0qvAkkeEgRxxZjlfxvpkK4nz90BN-VzJjZBIdrPxULbW8qg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily is amazing and the facility is very clean.",
"date": "2024-05-30T19:46:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "LaRissa, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!",
"replyDate": "2024-06-18T04:21:27.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "296d82fe-c417-45cc-b481-8cb82c220d9d",
"author": "Jeffrey scarbrough Board Games&Geek things",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXm9T7k15-dkYCVA71zJd1Rwt3ZBCVh7Dv46wQ-t3Jg5-6HaNme_g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good place to store your stuff",
"date": "2024-05-11T00:56:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeffrey, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! Hope you visit us again soon!",
"replyDate": "2024-06-18T04:21:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cf3448ca-5aa4-42c9-9b03-93c2f76c8c43",
"author": "Audrey Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDjNfsZkPig7LIhmesqidf-CdVUHL9USmN4gn-dSHJHJPEfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-10T18:09:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Audrey! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2024-06-18T04:21:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "67ad89dc-6579-474c-b368-fe3ebdfbc523",
"author": "Signs Everywhere (Scott Reames)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTsslOVnwZzj6oBawWPlMJmS9p2Gk6DonvHbiMNipnJyrQkoQX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily is the greatest. She is super friendly, easy to work with and very helpful! If you are gonna rent mini storage this is the place to do it. Super clean!!!!",
"date": "2024-03-25T21:44:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Signs, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
"replyDate": "2024-06-18T04:21:27.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "94c00713-cf60-4ce3-8eb9-f46018d148cd",
"author": "Randall Gupton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8gYcMbJJP4ZhJErByLb19JDh5-0EZk-7t2HgQEIAkw9MeiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just leased a 10x9 unit. I found the rates very reasonable, the facility was very clean, and the unit is in great shape. Best of all was the customer service I got from Emily setting up the rental. She was friendly, professional and able to answer any questions I had.",
"date": "2024-03-19T23:58:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Randall, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2024-06-18T04:21:27.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "75e79bf2-d42b-4702-9fcc-f0ec0e06aa75",
"author": "Demarcus Roby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXg-M1UcYAX-uZz9dPF3VjWmh0y0ZkZHhH4W6zmW7S2jHv4lCcU=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manger Emily has great customer service she answered all my questions with no problem she make people feel welcome 👍",
"date": "2024-03-16T08:51:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Demarcus, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2024-06-18T04:21:27.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "bddefa46-fd0d-4096-8402-060972799c6b",
"author": "Shelly Hensley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVstXzCIC77KoEJMpzid7i0-xeLVfkzMAQRK4d8Sk_K4NH0e_0G=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Emily helped us so much, and was very kind. Gave us all the information we needed and in a very knowledgeable way for us to understand the process. The place looked very clean and neat. Our unit has plenty of space that we needed.",
"date": "2024-03-11T18:48:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Shelly, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
"replyDate": "2024-06-18T04:21:27.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0eed5523-f7d7-48fa-b3c1-363de60b936e",
"author": "N. M.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUphxLJthf1PCbQzM9uy_fGHR3Ba70-WT2Dr0IGbfq__VoBrl8zAA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Price increase made me stop doing biz with them.",
"date": "2024-03-03T23:51:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a review. We want to provide each customer with a positive experience, and we are proud of our track record in offering high quality service. We carefully evaluate current market rates and nearby competitors when setting our pricing. We appreciate your business, and we are sorry to see you go; but understand that your decision is in the best interest of your needs.
If you decide to change your view on utilizing storage, then we would be happy to work with you again supporting your storage needs in the future. Please call us at 1-833-621-0762 if you'd like to discuss further. Thank you.",
"replyDate": "2024-06-18T04:21:27.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "9c218eee-37be-4151-9564-3f134036194a",
"author": "Spencer Bradshaw",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzvh0FhXjnVKkd_mWetZUVfxzsVaGeeeolZ7dXYFp8k7p-8ENQYw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice place well maintained",
"date": "2024-02-26T15:35:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Spencer, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-18T04:21:27.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "23729551-10b2-4937-98f8-4010b61d3021",
"author": "Luke Serrone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrBk6yGxE9ACyBP4QL3IlKPq9gaVoqG3GQYKPqAlSsJbUQXGIU3Q=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Nice storage units, climate control units are very nice. Clean facility",
"date": "2024-02-24T17:42:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Lucas, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. We're here for you anytime!",
"replyDate": "2024-06-18T04:21:27.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b984f041-5dbb-44dd-bd64-10e32e497198",
"author": "Nilanka Lord",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-ikUMmAD2v0oyo57jZ18XlGtOtqfIh1z611oP_6aYsY7ECg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff is very friendly and accommodating",
"date": "2024-02-22T21:35:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Nilanka, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2024-06-18T04:21:27.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4a46ff52-f85c-4be2-8a55-b5c702e18cf9",
"author": "Amanda Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrtJOjORdnpnSPq-enk26Ls90dJQ5GT7EwdvbuF64anXwImDXjGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice clean units, with good prices. Plenty available and security cameras. Also noticed they have a place to store campers.",
"date": "2024-02-09T17:51:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Amanda, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!",
"replyDate": "2024-06-18T04:21:42.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "185ccbdf-545d-417f-bb27-f8bb1f40b3cb",
"author": "Kim King",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrEnqFZAOhgvqriNlmNQlTeeKDLNwIqH0NriY3lrIaHc6F=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve been a customer with Mini Mall for about 2 years. Very pleased with Emily B. at Atoka and the Fabulous customer service she provides! 10 out of 10!!!",
"date": "2023-12-14T19:10:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kim! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2024-06-18T04:21:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "63376c5a-0e22-410c-963d-10cba25f2f5e",
"author": "Riesse P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtcPdlrPsIeU1vIASlWRTy6pEVlV6w6uexBjBISOoRYvmt8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "My family is in the process of moving. I had the pleasure of working with Emily and she made my day a little easier.",
"date": "2023-12-13T20:57:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Riesse, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2024-06-18T04:21:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "261ff09f-b623-4c48-a43b-880b621c0877",
"author": "Romeo Knox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwJbiEPTWMbl99HyibBKL_c0801oQ-PYdAYdzM4rbo_mLGW1hY=s64-c-rp-mo-br100",
"rating": 4,
"text": "Great customer service , Emily was very helpful and professional while providing me with the information I needed . I highly recommend.",
"date": "2023-12-13T19:15:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Romeo, Thanks for the great review! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-18T04:21:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b3df7280-5ffc-4140-8b6a-ac508095dfbe",
"author": "Shiloh Stovall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpOujFBTk3KW0evHhIclbiJQP69I3BureCp_8pMJvNG2jkgc4Crg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The location is very safe and the units are clean and spacious. There is plenty of space to bring a trailer in, and they have dolleys you can use.",
"date": "2023-11-13T01:49:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Shiloh, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!",
"replyDate": "2024-06-18T04:21:42.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "1e7cb9c3-94e8-409e-891b-94d1b25c5a7b",
"author": "Tyler Mayberry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPJ4bXTnOoH7NXclnz4nfRJNcjuFMNnnbU_ZZpuu2E-b3I1sA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great little business with great employees. Emily B is a top tier employee. She very professional and informative with a fun positive attitude. The store is always clean and is fully stocked with everything you need. Definitely recommend contacting Emily for your storage needs!",
"date": "2023-09-15T16:02:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tyler, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2024-06-18T04:21:42.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f0350f6a-a731-4302-865c-499c13fd2228",
"author": "Brandon GetsMoney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWVBxWV8bEt5VTWOewwXFSL9z6-QBLi6_3lbsty91uV84D7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I got a storage a while back and the price was very reasonable. The property was clean and neat. If anyone need a storage I suggest you go see Emily Boswell. She was very helpful and swift. It didn’t take no time for her to me situated!",
"date": "2023-09-14T21:45:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Brandon, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2024-06-18T04:21:42.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "831f44b0-510e-4b35-8ec1-868449c2b008",
"author": "Danny Morrow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsRTTpsRou2i0zoBxLiwgGjLWVURDXZtYRawQ2CX0kw3SEtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented a storage unit a few months ago. Worked with Emily through the process, what a delightful experience! Emily has great customer service experience!! Keep up the great work!!",
"date": "2023-09-14T17:14:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Danny, Thanks for the great review! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-18T04:21:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1303ce66-d375-4524-a67c-a8fb6a4f5041",
"author": "Marcus and Catherine Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqVzFl-evgiRou2lm9Ch3WaYAxtwMgsCF4RYJX0mj4YNIg6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience is something I would continuously share with everyone. Emily was very knowledgeable with every question I had about the facility. It was obvious she knew her job, enjoyed it and took it very serious",
"date": "2023-09-14T16:34:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcus, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!",
"replyDate": "2024-06-18T04:21:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4d85f25a-095e-4e7c-b610-16d198e7c563",
"author": "Zach Rumchak",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwVTE_zOGgBeojtLJU6RhZ2XWepNW9LQnqqmOK4mbd2ohQmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place, friendly staff",
"date": "2023-09-14T16:17:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Zach, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!",
"replyDate": "2024-06-18T04:21:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b080da11-b5c6-4d7b-be2b-f204da5ebcad",
"author": "Rhonda Rumchak",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInpusoLRUam_fzWjYC4_j8LUDhd9i9_PgXl2k9T1ceSMW6LQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really have had a great experience with this business friendly staff I have spoken with Emily Boswell often what a nice and friendly person and really knows her job well nice too have people in coustmer service like her it doesn’t happen very often these days 👍",
"date": "2023-09-14T16:04:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rhonda, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!",
"replyDate": "2024-06-18T04:21:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d29e5f3d-7ef9-46b6-86de-f35bd854d255",
"author": "Travis Mckenzie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXILeaODYh9KC7_jXQhGxRURzBprwWa99MOVoLVLEKFCwQfrNZ2=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very Nice Place and I love the security and the Cleaness.... 👍👍👍",
"date": "2023-09-14T15:55:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Travis, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!",
"replyDate": "2024-06-18T04:21:42.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "6c4a881f-c4ea-4bdc-b590-0b79ae4c4b11",
"author": "Wayde Boswell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTw3-vl0z5REbjIpa_QhB9ujK1_irvYYQqs1JXZ7b9AZGZ_b-cZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional",
"date": "2023-09-14T15:50:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Wayde, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2024-06-18T04:21:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "187bc8fb-994f-4dca-a549-07fcda04542d",
"author": "Dani Hell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6KFDdG4E69jo-oxmvnDQMNsvfphchpEv8aDVdp9Uxgh3xPg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Emily was such a joy to work with! I always have confidence that any issues will be resolved when I talk to her. 10/10 would recommend!",
"date": "2023-09-14T15:49:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kalin, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We really appreciate the recommendation. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-18T04:21:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2aa91fe4-3932-4fb1-8df7-879b4c72c8c0",
"author": "Veggie Thick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWH3SE5vmvkbwdg9u6-L3_xrEldgx4Ndo2ivdqtXztvUMPJzydu=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily is always sooooo helpful. She’s the best! Whatever you guys are paying her, DOUBLE IT!",
"date": "2023-09-14T15:45:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Veggie, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Sincerely, Simone",
"replyDate": "2024-06-18T04:21:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "96eca932-79d3-4846-a329-587b11a4a7f6",
"author": "Teresa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYfdtByp6Ey5QMR31uuunJfii59eUAvCBCANl1sOhmhmoAjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lady Emily behind the desk is amazing!! Very helpful and knowledgeable. She made it quick and easy to get what I needed. Will definitely recommend this place and her to anyone needing storage!",
"date": "2023-09-14T15:36:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Teresa, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!",
"replyDate": "2024-06-18T04:21:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "78e8f6f5-a19a-4ce1-8631-adb883443dda",
"author": "Larry Crawford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcbtUzBuJaEbhp33VwmPvWfquirHYSTzm6eHfJ5kMoNycdCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean sight well lit and secured! Emily was great and made the process simple",
"date": "2023-07-20T01:08:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Larry, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2024-06-18T04:21:44.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "1393d2b3-1b1a-493f-add1-3f79bb43106a",
"author": "Leah Max",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIStgz-X4-hl69MoT_of4cLqP2x0AJ6VYBd77BRUAe1LF5gqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily is a great worker and does her job so well.",
"date": "2023-07-19T23:38:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Leah, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! See you soon!",
"replyDate": "2024-06-18T04:21:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "500273a0-85fb-4fac-bee8-62b52ba86c2e",
"author": "Lawrence Wilfert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKe9sB-1tqCA6NkmkW9z5M82-e7Tepo09PwtLsBp9Z4pvqb8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Relocating to Tennessee looking for storage visited your site in Atoka Tennessee was very pleased the site is very clean and Emily was very helpful knowledgeable and pleasant.",
"date": "2023-07-19T18:38:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Lawrence, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.",
"replyDate": "2024-06-18T04:21:44.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d38ecfad-6a2c-414a-b7e9-6bcc37a6e5b3",
"author": "Britney Burns",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_wwPZ6srXRBdsQcw6vbMt7NOjvF0hNxH_AEqHhdAudUID_6Z96Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility manager, Emily, was so helpful with all of my questions. She handled our move out with no issues and provided EXCELLENT customer service. She was pleasant to work with and I tell everyone I know to rent storage through her because I know she will take good care of them.",
"date": "2023-07-19T17:54:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Britney, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
"replyDate": "2024-06-18T04:21:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f19244fe-d465-49be-9e0b-2f4756327363",
"author": "Julie Boswell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILh8Jdmt7iODdi93OqQh8dr9YGyEiRbMq8OF9xlqtmCylH5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently toured the facilities in Atoka and was impressed by the overall cleanliness of the property. Talked with Emily who was very knowledgeable and helpful and kind. Would definitely refer this facilty and be confident my property and needs were taken care of.",
"date": "2023-07-19T13:54:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Julie, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-18T04:21:44.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "5dbe8bc2-2ae0-453b-968c-3e39dfb75c7a",
"author": "Mia Bella Vlogs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIR7QfDc87RNNVGftNSY3Bsw5aXpW6ZVpmH-SODhuDLi3a5Arc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean facility. Amazing customer service from Emily.",
"date": "2023-07-19T13:38:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mia, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!",
"replyDate": "2024-06-18T04:21:44.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ef7d0093-77db-4a94-bb42-2751d562b676",
"author": "ian boswell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWaEyQ2WH-1Vl6QiFMx0H_6qd1dw37m06MaGfb_F7FmigDaBan=s64-c-rp-mo-br100",
"rating": 5,
"text": "Well cleaned facility. Awesome customer service by Emily. Pleasant experience.",
"date": "2023-07-17T21:44:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey ian, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!",
"replyDate": "2024-06-18T04:21:44.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d68ee848-f7df-49f3-87b5-f61a878f254b",
"author": "Stacy Mom",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeAl0ixVQdPsb1vIDtLEAcpeVihTxiu_S7GoKDN2sApFEvDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility. Great customer service from Emily.",
"date": "2023-07-17T21:40:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Stacy, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-18T04:21:44.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "6a02052b-a797-4f3b-9476-61f2efd21775",
"author": "Chris Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWONoWBceqYSvxdKQZveZw9XgCJ1IiYwOt7-N9TyACZhfk5bwWF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Wonderful and helpful staff....\nEmily is awesome and very knowledgeable!",
"date": "2023-07-17T19:38:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Chris, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!",
"replyDate": "2024-06-18T04:21:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f4a92485-8b21-44a1-a5f3-7d2c9c5e2da2",
"author": "Octavia Rice",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfCZx-15IFCPwl20QO9Fp0aRZlsC7Ci5uWc33OoQ__mwMFTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I Love Emily at Mini mall Storage she has great customer service skills and just a kind goodhearted person who cares about the people that rent from.She worked hard for me to be comfortable and get my belongings out of storage.I recommend mini mall storage. I am very satisfied with mini mall storage.Great job!",
"date": "2023-06-28T21:04:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Octavia, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! Please let us know what we can do for you in the future.",
"replyDate": "2024-06-18T04:21:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7e1c682e-fb85-4bf6-bf62-e7836ff0a575",
"author": "Natalie Black",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoU6BFJV9arsG1wFpoDnHZHDTO4TWr8oi5A2sblWrRs_tM3p2E=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Emily is the best at what she does! she is very professional and always is a great help when calling in about a bill or coming in if we have questions!",
"date": "2023-06-27T15:02:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Natalie, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future.",
"replyDate": "2024-06-18T04:21:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0b5b16da-4dd5-4f76-8cd6-99eba1fa7c1c",
"author": "Brandie McCoy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtOzd2Vl5dWQG-fSM-VqXoQMChnMWjVKN-B5Ny4BL4d2u_2w56MQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-06-07T23:37:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Brandie, Thanks for the kind words! It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2023-06-18T04:21:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "66222985-d056-40dd-ac1e-616c14135cdc",
"author": "Roy Robin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKY2XEmpHiz4KmGWMaJf2i6fcP_J220xoO-GwBLZu48kKKW5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-24T22:24:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Roy, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!",
"replyDate": "2023-06-18T04:21:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e0f8893f-58ec-4d42-a3e7-ddd518f99b92",
"author": "Carla Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEfAQn07cKZxtfLsIixBigsROD1rVfQpltb4Jst6LOFWXsQQQ9WQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "New owners. You can no longer access your unit 24/7. That was convenient. They're adding insurance fees & the rates are going up again next month.",
"date": "2023-01-07T05:05:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Carla, We are grateful and appreciate the time you took to leave your review. Please let us know if you have any concerns and what we can do for you in the future.",
"replyDate": "2023-06-18T04:22:01.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "b3349b5b-572b-408a-bb29-18082d776460",
"author": "joe farrar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXy4lfPvcmBLiRAMc1QyPsUkX6TcP7dOh7ow8GX9XSchkrSjs8j=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-11-09T12:20:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joe, We appreciate your recognition and will do our best to keep up the great work! ",
"replyDate": "2023-06-18T04:22:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f5f2b3e-5f6e-4ae6-8202-007b1fbb3c1e",
"author": "Venester Palmer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaluWFr0vJScYsisiloWZiftTi0VylDXNxNT0QEpU6xV9fGA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Customer service was great. Anna was the most colorful person ive ever met at APC. Great job!",
"date": "2022-06-30T16:55:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Venester, We are grateful and appreciate the time you took to leave your review. If you ever need anything please don't hesitate to reach out to our team. See you next time!",
"replyDate": "2023-06-18T04:22:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ea3a0a77-618d-4977-8142-33226b9fe13d",
"author": "Wayne White",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvFpDHKfbvnTaK2CbOD4lpUPWiKbQI9bCTXrrV9NFARNQnF0WS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome storage site, it's fairly new & taken well care of. Climate controlled units & standard units, good variety of sizes ranging from 5x5 to at least a 10x30. 10x30 non climate controlled is 150/mo. 10x10 climate controlled is 100mo all require a $50 refundable deposit. Entire site is secure with a brick wall and electronic gates, 1 on either side of complex. Access is secured but renters have 24/7 accessibility. I would highly recommend if a storage unit is what you need.",
"date": "2022-06-22T10:40:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Wayne, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!",
"replyDate": "2023-06-18T04:22:01.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f136dc55-f764-4bdb-b534-a7b2fd92d80d",
"author": "Regina Morgan (GiGi)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCuAUIYNBdL3a_v-EUHtgvMORaKU_xJwFpi8rSiN8ib5vCYQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-05-19T00:26:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Regina, Thanks so much for taking the time to share your positive experience! Our goal will always be to provide the best service and we love knowing yours was no different. We look forward to seeing you again soon.",
"replyDate": "2023-06-18T04:22:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0ff4156e-e413-4cde-93c5-05d9dd8aad3c",
"author": "Diana Michaels",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6nLJslmQp3d7CAhgQHJ7WBNG5T8uyPpmWn69CGD9yuk_G1A=s64-c-rp-mo-br100",
"rating": 4,
"text": "Had great experience, nice worker taking care of it!",
"date": "2021-10-31T05:34:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d523f8a7-744d-472b-adc7-4e5c4721ef42",
"author": "Gene S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7Ex3bmrmBPROWOXMRUqCCs6YUbzsyvApFE3KE_7cl5BPmpA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Outstanding customer service and a modern, clean & well managed facility. Top recommendation!",
"date": "2021-08-24T02:13:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "813dc388-d280-4265-9d7e-864996e14d7c",
"author": "jon Hard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUibNgIMN6_4T2mvtwgz5cHHbRLVd8fMbzFhWkCfwYgeVzis4Lv=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2021-08-01T15:28:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "42e8469e-e6af-4fdb-94f3-d4391c7f0f9c",
"author": "Janelle Norman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRrgcozxaY8So4Xk-4_69XmUjTRYIxk2Jz4nlT8hEf9dO9_-ys=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean establishment, good rates.",
"date": "2021-05-05T20:31:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "7e4fff11-9681-4c79-ae8c-c749a13cf7f5",
"author": "corey nichols",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNbdg4WlAKcpwrBza6ScfuKDUG61j-YGrbAmvDkl_wnWo-qdOCGg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean and well kept climate controlled storage unit.",
"date": "2021-05-02T22:29:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "be4c5f86-527c-471a-b37d-02b2a3b87466",
"author": "James McGee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZHE8G3XQm8zNn52FyE4eGpIaO25i_nfbZJub9gbfPkdq7CA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Facility is nice and clean. Staff is very nice.",
"date": "2021-01-13T04:14:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "536cf224-f2b1-4032-abd4-13e2d8bdeed4",
"author": "Brian Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQFasi7dUmtqTyVvLCIwBlFbdt9TsQf6tiDzzVOWx1TwJPig=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Super clean and easy to get in and out of.",
"date": "2020-09-27T01:33:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "665cebe8-5497-46af-b035-f96439676c9b",
"author": "Wayne Gaines",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbYlNPxJingjlgD17wow4ff5GHnVOt5sCoM7n8ruBOqTEthA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very friendly employees!!!",
"date": "2020-09-01T20:00:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "da110af6-2381-4bd2-a6c6-e5032f5d308b",
"author": "Christian Morgan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXizfivkfZpZG2Sa3qMyTJlj19FH0PG5ZOhGF-SFoqZXQrfM5k=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-06-30T17:01:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "77998b3b-dcb7-46b9-8af3-d72c02e2c910",
"author": "Sharon Worrell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUyeN7sExajQ_xlIBAdStxSvfp2yctcbEPd1KTSf7UwtRYz3GtOw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Very clean & safe!",
"date": "2020-01-21T13:21:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "9d73c140-0954-44c5-b046-635928c28e4d",
"author": "Marsha Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbfBcXxQu0PUwTUrOnXwfsesAOuxasmmEVO4gnyu4GhE--PVd1=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-01-02T15:11:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "368b7156-ee5c-4e83-abbe-69ce3b605b71",
"author": "Ray James",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWV7nOQ30qs4RDHR4er6RYMr1V1lp2sUbcTsAwztnsFWnvqltRuXw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-08T22:49:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c196a913-93b5-4cc8-a1df-1d06d65ac972",
"author": "Franklin Chisolm",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6tJfnPzNSD3NDUSmvaqUAfnb6_yFl7ljtzRvoQS67chjAa1Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-10-26T02:16:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "08b37594-baa8-4deb-b508-a86156cdc904",
"author": "Leland Bacon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbG0u_p1b5bRD4XTtEiydyxiJYafIvxdcpve5fJJulOxgk6w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, neat, safe & reasonably priced! And, Tami is the best! She is so friendly and helpful!",
"date": "2019-08-11T03:19:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "8281185a-367f-41e5-845d-ea1264e44303",
"author": "Landon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNnttkDqQTpK5V1ORFyVhfGepGArgbtIJacT8SygF0n72N5EUn=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-07-06T22:40:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "965a9764-9791-4f68-bf5f-728569ce88a0",
"author": "Victor Keys",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxIDz9umQ9kUR0JlyiPAQwyf48XoA69jDfU__3yrOwq-LDhw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean place and the climate controlled units are nice.",
"date": "2019-06-30T20:33:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e9ba6a2b-a27a-4f55-90ac-f763f02a0ddc",
"author": "Pam C",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKDXavB2yscV1kw62eB7KNpb6BGz_ZU_OHqOuNvdEApdsQ7Klf=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean units, good security.",
"date": "2019-06-26T02:55:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
}
]
}