{
"summary": {
"average": 4.7,
"total": 135,
"distribution": {
"1": 8,
"2": 0,
"3": 3,
"4": 2,
"5": 122
}
},
"reviews": [
{
"id": "8086eca9-89ac-40ed-8e4c-fea51364f19a",
"author": "Griffin Wolfe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIk9149FJ8WqkdG6rq4BAHrfyfsEXEK2dG7RWAnVnAgPG8Wkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-17T16:26:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e5dc6376-5afd-4f52-b171-d7b2456100ea",
"author": "Eric Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWU3Z_YySYulSQ4oZYTNLqpxlcEzjd_iIAYuJ3ClZk-54exxOs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-15T14:57:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c0ce661c-0556-4415-8bd5-5d5a509e5b90",
"author": "Mike Briars",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUdag7myqpIRNt36hvjtin3In_SRs4CrMhoqbWFCAJ0w4lNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was awesome.",
"date": "2026-06-15T14:55:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2733c240-4300-4910-9121-883bb34e9156",
"author": "Billy Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkSUR3QI-Fl1clxBZNfHrhZMzWaVx6YTY1POS60xCnljrmbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-08T16:16:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f1e7025e-6f56-4278-827c-870d0acd9a62",
"author": "Robert Stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgcqTqhAqzCCx6yF31l7chWQoOFnJvNIwp77rG27PPzoxQGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie is the best she works hard and has a heart of gold I even seen her clean a homeless man's poop one time",
"date": "2026-05-30T18:51:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "152488f0-3e42-41a7-a367-9208d52b91a5",
"author": "Crossover Eats 901",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCCo8M6TBLlcjTb5qCC6KG3ZTvwAveAWO_eCiujuwA9uou39Eh=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie, was extremely informative and courteous. The facility is clean and in an ideal location. Cassie thoroughly went over payment options, the contract, parking, and emergency after hours information. Thank you!!",
"date": "2026-05-30T16:26:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "840bcbf8-f114-4861-9b57-89e85858cd03",
"author": "Brandon Lockwood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWYGhBBTi_nT-2W9h9V8YI5gExaoVvDUU-MIPHAVrT_jvB=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-29T22:08:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "91a69d67-ef9f-4448-8aca-f63017dfb8ea",
"author": "Kindred",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZ8n3FuJZ3KBrX3TGanuAQQfc2Kev1bkNtd5btcYkW3SOqpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-29T19:04:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "dc98e927-9204-46a7-a9cd-01a66a95486a",
"author": "Danielle Simmerman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjcRFi9y3v4v5RtmomPBtxgSuzb4VyabuDW0FyZW4Hr2kgYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love it!! & Ms.Cassie is amazing she has been very informative about everything any time I need help! Listens to anything I need help with also!",
"date": "2026-05-28T21:50:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0bbd3e27-0df9-43d8-a45c-bc438ee8d5ff",
"author": "Michael Shoemake",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMPhSgfYfZ1-PRycViKT93O7RqiFVsq9y2AC1EXKvziUzWnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was very helpful.",
"date": "2026-05-28T21:32:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d2ebab43-f9a7-4e64-9df0-f46add606722",
"author": "Dajah Dickerson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoIY2ZUSzXvTq_t1d12ypi7ui6oRHu0wpO5rH6ngbXh568dc1W9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "She is the best very professional and sweet",
"date": "2026-05-28T16:43:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "93418513-83a0-4cc1-8e54-e7fa6d711122",
"author": "Jeffrey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7MGF4e7NPb2zyw8_R4SUCUE5FqqluzG4XBh6dHTXjqP18TA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie is amazing",
"date": "2026-05-28T16:42:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ea8d1d85-4e16-46cf-ac31-670376b9f4d4",
"author": "Crissy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJx-a6rKlH8Bz6PKJyCum72cCgJwbMqmjBixhK4ekq4ul3vgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassy is great",
"date": "2026-05-28T16:41:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "68a32257-8c34-4551-b1b6-a03111d7c209",
"author": "STEVEN POWELL",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWn8wUYQSkRkuqOwe-gwtxhVAI5YnHeQdpS0H4gB5XqV6HRUdis=s64-c-rp-mo-br100",
"rating": 5,
"text": "***MUST READ*** For weeks I have been wanting to get questions on billing and get someone to talk too. Due to the Manager of my storage unit in Memphis had resigned. Finally I just reached out to ANY Mini Mall location......well Cassie B answered the phone at the Covington, Tn store on 4701 Mueller Brass Rd. She listened, asked a couple of questions and GOT BUSY!! I swear by her customer service and dedication to help a customer. RARE these days. At 65 on Social Sec., her service I have not seen since 1975.",
"date": "2026-05-01T00:09:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c7305ac3-2015-49bf-907c-073c3fc9d3a7",
"author": "Gavin Stang",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiZXEY24Zxh-le5IDAXQbnOhdKL22IzhbtkJTvgc7BHTiZ1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-17T21:11:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b5a4abca-700a-49ed-8fe4-2d728504603d",
"author": "Lashell Mcdaniel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ10-BLPBgTKOLkcQvd0C90K7LdgTGMzChi7PSzC4SUyg3OKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-14T15:05:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b91a737c-5424-4005-85fa-1d262c9d339e",
"author": "Bret Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVs4keACgvTihUwq_n4cMBKhMnAJ7NvkC4cSetPSLvT83n3vRMWrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie at the front desk, has been extremely helpful. She is very patient and easy to work with. She answered all of my questions and was anxious to help me. In a world where good help can sometimes be hard to find, she is a pleasure to work with.\n\nI can highly recommend checking out Mini Mall Storage if you need storage space.",
"date": "2026-04-13T22:02:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b42e25bc-dddb-4bc5-a353-4a12fea5485d",
"author": "Allison Dyson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFR0Cz1daeZAhq0rjWW-BUVxRnp5XM4eSP6S_JCugSSXTM-DzW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome worker Casey",
"date": "2026-04-10T20:07:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "19da5125-7ffa-4ed0-a59b-6a87697b3794",
"author": "Cynthia Byrd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVm3jLFMYArXw69nVbC0ER15cc6CABAx_PhDMwLLYT6gSTcGWE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was so amazing and helpful very out going and hard working",
"date": "2026-04-02T00:17:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f9d7eb3e-a4cf-4a5e-9e00-2f007492d2f9",
"author": "Norris Byrd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMV7zE_e_qrSU9oncz5eDMzKJjKDkLthRa2uyvPzQHPT586w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was really nice and very helpful",
"date": "2026-04-02T00:16:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7a4cbe11-c6ed-4734-a030-e1697508ca0a",
"author": "Carla Perkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaw0UxHZKjYq6crQ-XsK5P6uQ5gD9giNQCB-jqImE9tzSdHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily is wonderful great place!",
"date": "2026-03-31T21:55:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a0b48d59-73ab-44af-b1bf-5600b8823066",
"author": "Lani Amoure",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2Kq3bIpOX-U9xXISsVR3U35FPywSFYHUX8A0PKcjCJ_VUgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-30T20:32:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "aefbd4ca-3e1d-43d5-97f6-8c40a5e07393",
"author": "Becky York",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPyN0w3srznvQoyp403CROpK7IKcJkNfVRHBTueRAnT_3fmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie is a great person love her to death very nice super helpful and very respectful…. Love ya Cassie from the York family",
"date": "2026-03-28T21:23:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "efe1c288-5b35-4a8b-9080-7586c4dcbd7b",
"author": "Shanikquia Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJn34Uku4Y821lSVwcmLLP-T2VLQUDXwzC8wmMIwuUKjCF6_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-27T22:38:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f8b8aa97-bb75-4b21-bda0-48b9d224fd87",
"author": "Jalen Gordon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLt8xRNwEmYipCC4gnP2jQo23ZD6oA14WnGKT-0NvWom8lG0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-26T17:16:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "201fd32e-ebfd-49e6-acdb-f6465820c2cf",
"author": "Paula Pairmore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWX1TEYqLJpIV89zZKrUVkC4ePGOjGYe9i4mMNTJstNveWewsu_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ryan Cassidy & Emily were wonderful. So helpful & pleasant. I could not recommend them enough",
"date": "2026-03-26T14:12:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e3545125-7dcf-47ce-8dd5-98310cde6d92",
"author": "Ryan Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU50M4Dj442oYFmVJ7xdmCL1vBQ69WjqKBNIDKCy1xsej6wHJkm=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-03-26T00:55:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c30d441c-6f9a-41b2-8280-6297ce499b82",
"author": "Katrice Edwards",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLddGNmrXJzNmcCLkMMAvyI9gamuoQlY-um0MtBH9QOHEdmEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-23T16:39:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cf005b17-c3e6-4555-8064-175e830cd516",
"author": "NaTasha Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXidVsVfgZ9Z6Yec_5LoofsMJqoI5BDMPwzvtvZMIkt5DAwTZluqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Cassie was Very nice an Sweet Lady I love The Customers Service She Explain everything well to Keep up the Good Work Cassie💕💕💕💕💕💕",
"date": "2026-03-12T15:27:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d60faada-9b8b-4570-a7a5-049c470eab27",
"author": "James Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtyhTBvA2GeqMMe5nE_HealUn5AbO_ZpZ7cgKrcntDzWzhgFf0RA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The employees were just wonderful, helpful and very courteous.",
"date": "2026-03-11T22:50:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "50f16834-7ec3-4651-92a4-c5a5af0f7ef7",
"author": "Nick Eggert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLexgOOgVdMKE7mmmU3rSGF21yAaFn-aGcSh7PdQdbxW8Dah7g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-03-05T15:16:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c35eda2e-d36a-4242-a1a5-534daa0e0dd5",
"author": "Jeannie Gillihan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_yZziNdaCVOLk8UynLEC1PzoIjLd1zpV-XQlyDit12EYaow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily and Cassie were so helpful",
"date": "2026-03-04T23:02:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e31c1e7a-9d6d-46a9-8f4d-280b073614af",
"author": "Breona Rice",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLImanOq0HPNt5RqLDF9A__Qr9FVKiaNyxRTo-0jTDg-rb0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-02T19:43:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1625ee99-5714-4db4-be0e-2fbbfae5aa49",
"author": "Harry Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVboRx0q85ZGLU7_NSHRr5WVOkI7WsNib74QBOmuLWtEPwJbF1DHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-02T17:23:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "99a389df-2df2-4cee-9cf4-5ae61044870e",
"author": "jeff spidle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhhnI9-_XtdWaQSkcbG--SfllWCZSJ9Vx3Ta_cni1iZlLbRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The employees are awesome.",
"date": "2025-12-30T16:28:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "43410bcf-39f1-4910-b9a0-5a0b985cfcee",
"author": "Jetaun Dotson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVwsZ6AVWYQf8vIHClX1zgIT-NY5suv_IqqK2sDDkgJZuDsvEY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, friendly staff, reasonable prices and it's close to home. Cassie is my favorite and helpful staff there",
"date": "2025-12-30T15:52:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3d5155cf-39e9-457d-9084-38a59f262cd0",
"author": "Prestine Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0if3djaLf0uu5Hczy5auwtSkExgmM91ZCjfLUMDa6NB3NIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie has the best customer service and very friendly and helpful. Keep up the great work needs more staff like her in that company.",
"date": "2025-12-30T15:21:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c9ffe355-7088-4911-8c26-883eab803927",
"author": "LaVerne Hawkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYi2OgBZ0T-TIppti79wYvw4GSDSw8lBNr6dqlgrUvpmx93Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-12T19:58:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "64d96add-3a4f-4e9e-9823-6128456c75ef",
"author": "Justice Powell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsTtJtUjcY7bxrxHf2WXiUoX8uUEftBiQW4z2aXXHVKQnF32lS=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-04T16:26:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "18f087ac-3722-40f0-aaea-0fd950cc9d79",
"author": "David Earwood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIc-aepFJagjcjDCHZMUqMc0V5aTyhFPHWMgmXoGtm0041IwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great management and a great place to store your things and great security system",
"date": "2025-11-29T17:42:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "1c97212c-5e68-4d95-810a-bf5f679047db",
"author": "tracie kesler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZ0CC_Vr7Yn78Ocd9X2rqlvkInkZyIg69aa6QDbfCUni_XlgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was wonderful! Great experience",
"date": "2025-11-21T20:04:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tracie,
Thank you for sharing your delightful experience and for mentioning Cassie's exceptional service. Your feedback inspires us to continue delivering excellent experiences.
We look forward to welcoming you back soon!
",
"replyDate": "2025-11-24T13:23:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3723a507-4b13-4844-bd38-9a15d3f2ed73",
"author": "Amilleon Howard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyfX9V-rPvgCi76xOjiv8Tfix4Q0eduGbMrCdQskCFoO1NIGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "very helpful",
"date": "2025-11-14T18:15:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Amilleon,
Thank you for taking the time to leave a review. We're thrilled to hear you found our service very helpful. Your feedback truly motivates our team to continue providing excellent service.
We're looking forward to your next visit!
",
"replyDate": "2025-11-24T13:23:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ecee0f59-ee7f-406f-9233-9666b6b2427a",
"author": "J'avante Green",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeLi0Zelv_mEuvW02h_SVPR_0R9EJfejWLumrylBvooMtg_EqV=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-10T18:14:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-11-24T13:23:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18ba46d0-bcdb-46f6-ab55-d365ac1a984a",
"author": "Eleka Chung",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUg65hN2Dfh-NvH3_-0MCV8odm9NbfGlStVyg6DY5YlnEI51itPZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!!",
"date": "2025-11-10T16:18:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Eleka,
Thank you for your kind words about our customer service! Your feedback is incredibly valuable to us as we continuously strive to provide the best experiences for our customers. We look forward to welcoming you back again soon!
",
"replyDate": "2025-11-24T13:23:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "01ff9a84-581a-4932-ba6d-7278d49602a6",
"author": "pedro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFECVfD1BaBwtRO0aPZRITkbGNtiofP0E_jjoV7mwtFl12P5FM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-31T16:47:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-11-24T13:23:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e631d9b7-d5b0-4a86-8561-44936dfd9b18",
"author": "Addison Bucey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAYXVe5Z5tdpdGr7_gtSqIKMfHJv1vZbwiwYQJ1gQDfEdiYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini mall storages In Covington the employees were awesome and the building looked amazing and very clean",
"date": "2025-10-30T16:04:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Addison, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! See you soon!",
"replyDate": "2025-06-24T13:23:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "345a68a0-de3f-4293-9858-d74ca480e079",
"author": "John Stone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3o8eMWBQ3G457uKSvVGqc8QJhwniE_QFVgXPF90wWfxLnwcjAqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-18T20:51:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2025-10-24T13:23:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f851ac45-e6a2-4364-a10a-737edeb4e77b",
"author": "Larry Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwHbCBNOssGy6A9GextgmQ3hN_TuajYHP7MBsiErzk9UBdDRAR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Reasonable prices, clean, Cassie is a great staff member. She's helpful, friendly and keeps the office and grounds clean",
"date": "2025-09-30T22:10:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Larry,
Thank you for your wonderful feedback! Your comments inspire us to maintain high standards and continue improving.
We look forward to welcoming you back soon!
",
"replyDate": "2025-10-24T13:23:33.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e78b08c6-1607-4e6d-a6a9-65da22741807",
"author": "Elijah Dotson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJB-kqpPXpvjNCKW0gOs88BOzDQ1IJ6YHTp2hTbh_6t358402k=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie is helpful, friendly, keeps the place looking awesome and the prices are reasonable",
"date": "2025-09-30T22:08:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Elijah,
Thank you for your wonderful feedback! We're thrilled to hear that Cassie's helpful and friendly service made a positive impression. Your feedback motivates us to maintain high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2025-10-24T13:23:33.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8f1f772f-741b-4b51-9ea5-c6a80cceca98",
"author": "Heather Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxM3R-y_HySTgNxSfhfI8ikjXInJ2y8uyy0NJauaT2o58UjQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-09-29T19:04:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-10-24T13:23:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cbbc5b6e-d010-4038-84d7-f9fe3bcb78b2",
"author": "Ted Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJkCDRKzdfZXmRr2m7dMKQHI4R36nn1_jrubjXUzg2YMzPZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Eric was very polite and helpful 👍",
"date": "2025-09-25T15:15:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ted,
Thank you for sharing your positive experience with us! We're delighted to hear that Eric's politeness and helpfulness made a great impression. Your feedback motivates us to continue delivering excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-10-24T13:23:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3d98a6b5-5df4-4475-8248-000898ec9643",
"author": "JodyPaula Emery",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBiE_-xEEQ2LG8Lo1fVg3wGqJIKt8Nc9AT0PCZ4GzJXUsF5Lyk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional, outstanding customer service. Prices are below average. Highly recommend this mini storage.",
"date": "2025-09-16T06:01:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review! We're thrilled to hear that you found our customer service outstanding and our prices competitive. Your recommendation means a lot to us and helps us continually improve our services.
We look forward to serving you again!
",
"replyDate": "2025-09-24T13:23:33.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "76134483-2164-4963-82a5-690a5ffaff50",
"author": "Mia Flowers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpurRggso76i7_oSzN0LPNy3mASflxd4IWkgPgxqYNqx6Sojw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place Emily was so nice really appreciate you all and yalls work",
"date": "2025-07-28T19:47:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mia,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience and that Emily made such a positive impression on you. We truly appreciate your kind words and are delighted to know that our team's efforts are recognized. We look forward to welcoming you back soon! Best regards.",
"replyDate": "2025-08-24T13:23:33.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "53fd7037-f501-4179-9a10-c480101e9cc3",
"author": "Crystal Beck",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVatbIWtJH_Vx56vZNOhJH67-OO8qlLIIEfsMpfkTYZvzGjrEomzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good place put ur stuff in just they run a little high",
"date": "2025-07-22T16:55:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Crystal,
Thank you for your positive feedback! We understand that pricing is an important factor, and we strive to offer the best value for our services. Your input is valuable to us, and we appreciate you taking the time to share your thoughts. If you have any more feedback or questions, feel free to reach out. ",
"replyDate": "2025-07-24T13:23:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9943b157-4ab4-4a60-8856-f4e041fcae99",
"author": "Connie Baty",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXl2eX6_2NszLV9yjdPR3w9sVj9-JAB4zW_mcBS5INIvr_H4Bhwrg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cassie is absolutely wonderful with helping me rent a storage unit!!! Y'all need to rent a storage unit here I high recommend them!!!",
"date": "2025-07-18T14:41:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Connie, thank you so much for your glowing review! We're thrilled to hear that Cassie was able to assist you so wonderfully with renting a storage unit. Your high recommendation means a lot to us, and we're delighted to know you had such a positive experience. If you need any further assistance, we're here to help! Best regards, Mini Mall Storage",
"replyDate": "2025-07-24T13:23:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "80fd5be8-e68e-4dd6-b071-24b85a465968",
"author": "Angela",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrdvMfaLA2ixqXS5YY9522jWTVEsUwzic95ukt7qiIxzESqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-18T14:05:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Angela, thank you for the 5-star rating! We're thrilled to know you had a positive experience. Your support means a lot to us, and we look forward to serving you again in the future!",
"replyDate": "2025-07-24T13:23:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9449fbfe-73de-470d-b053-0964afce9bb8",
"author": "Gelenna Tate",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpTDRmQHfVDiI_hird5EWcSJS3ncWttmVL6rShp4fxKJ6TFq77=s64-c-rp-mo-br100",
"rating": 5,
"text": "Im glad that they were my first choice for a storage unit. Since day one they have treated with nothing but kindness. Its always the southern hospitality for me. I love coming in and feeling welcomed. They always answer the questions that are needed and there is never any confusion. And when I recently did a switch to a smaller unit it went so easy and smooth. I highly recommend them.",
"date": "2025-07-16T18:31:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Gelenna, thank you so much for your wonderful review! We're thrilled to hear that your experience with us has been marked by kindness and southern hospitality. It's fantastic to know that you feel welcomed every time you visit and that our team has been able to assist you smoothly, especially with your recent switch to a smaller unit. Your recommendation means a lot to us, and we're delighted to have been your first choice for storage. We look forward to continuing to provide you with excellent service. Warm regards, Mini Mall Storage",
"replyDate": "2025-07-24T13:23:33.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f79c3b0f-d700-4e2d-8e34-f405f4f444f9",
"author": "Janee Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJM89tYWuJHoPJJLUgwaHqHL0cqaSTdbuTUKt8k_dnZYh_TOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was very helpful! She is very sweet and was very understanding! Very sweet lady",
"date": "2025-07-15T16:01:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Janee, thank you for your wonderful review! We're thrilled to hear that Amy was able to assist you so effectively and that you found her to be both sweet and understanding. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to Amy. We look forward to welcoming you back soon!",
"replyDate": "2025-07-24T13:23:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "194bd0f9-f7b4-4927-baae-e636429d1b19",
"author": "Synia Armstrong",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9yyRuQz-OviwtIZA3REEAx4n_BZovGWGNXCoTm79QpLfErDkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "When I say Amy is the best service in the Mimi storage they need to come get yall a storage",
"date": "2025-07-15T14:45:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Synia, thank you for your wonderful review! We're thrilled to hear that you consider Amy to be the best in our Mini Mall Storage service. Your recommendation means a lot to us, and we're delighted that you had such a positive experience. If you ever need anything else, feel free to reach out. Best regards!",
"replyDate": "2025-07-24T13:23:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1bf6355c-d261-4b4a-9207-abc52c9b32e4",
"author": "Red Drake",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLuTcuKo6L57ZTQGuswCbfLAeEtaOX1T-GbMQL3appMg8_iw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amy was the best. She helped me out a lot. Polite and helped me understand all the fees to get the storage unit.",
"date": "2025-07-15T14:44:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Red, thank you for taking the time to leave such a positive review! We're thrilled to hear that Amy provided you with excellent service and was able to assist you in understanding all the fees involved. It's great to know that her politeness and helpfulness made your experience a pleasant one. We appreciate your feedback and look forward to serving you again in the future! Best regards, Mini Mall Storage",
"replyDate": "2025-07-24T13:23:33.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c5246e75-1399-461f-b50b-c216e5344602",
"author": "Tom Rowland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPzhBoT8AfUVm6l_mPXn4ccNO9j6wpWVEnhRUNwrUg0wSzvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-12T13:56:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tom,
Thank you for the perfect rating! We appreciate your support and are thrilled to know you had a great experience. If you have any more feedback or thoughts to share, we'd love to hear them. Best regards!",
"replyDate": "2025-07-24T13:23:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "46cdc7e4-206d-4b57-8210-d592c45e13cb",
"author": "Jordan Byrd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5QZZOK6xDjRODBuZEStqTzhS-UwNTRIAVfnz6CBYqOBDYIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-10T15:26:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jordan, thank you for the 5-star rating! We're thrilled to know you had a great experience. Your feedback is greatly appreciated, and we hope to see you again soon!",
"replyDate": "2025-07-24T13:23:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "536936c1-cbf3-4235-bac4-e3f538df2c72",
"author": "Jabreel Zanta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiO4_2-JIy1650tw78W-S5O0TMldIGZEoAhKOVFH4XsKw_hQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "10 star good experience cassie was very helpful and got customer service",
"date": "2025-07-02T18:24:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review, Jabreel! We're thrilled to hear that you had a great experience with us. It's wonderful to know that Cassie was very helpful and provided great customer service. We look forward to serving you again in the future!",
"replyDate": "2025-07-24T13:23:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b100a66-e15c-44f1-930e-6fcb73af362c",
"author": "Cindy Lovett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8qpVQzLkb1Fk7SqTd1RFlqAFYaNexfRKuvahGUPd4-3spkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-26T16:48:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cindy, thank you so much for your 5-star rating! We truly appreciate your support and are thrilled to know you had a positive experience. If there's anything else we can do for you, please let us know. Have a wonderful day!",
"replyDate": "2025-07-24T13:23:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2bd95d71-3d25-4f96-9d0c-3d8e434b2315",
"author": "Caleb mckee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXrLnMoTSGaP-gNmeGNxhEvIEpOd2TjK7qTWWU03ZtfRLB6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-09T21:54:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Caleb, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!",
"replyDate": "2025-06-24T13:23:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "106bce3c-9135-4c23-9543-f5e0e801d4b0",
"author": "Isabella Flowers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5rXb0gT1zqiA2nizMR-u9V1mOgC-qxSJiXYa88nWMtgf3zg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was great! Very professional with her job and helping us with our storage needs",
"date": "2025-05-31T16:00:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Isabella, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! See you soon!",
"replyDate": "2025-06-24T13:23:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5d15039c-66a3-4aff-9503-cebcda4fa150",
"author": "Sean Wolf",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7rR24bhhntHfvXuLEuuEEjXUCtSUxjAyiatk-6oXDzFtiwKeT=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-31T03:02:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Sean, Thanks for the great review! It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! We're here for you anytime!",
"replyDate": "2025-06-24T13:23:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5d5347d-024a-4149-8dd5-bd15012baed3",
"author": "michelle barbee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjIfNy3bCibomfIDIoWBRPFxH0WzVeIbqZUQEBXUHt_8aErQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-27T16:09:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "michelle, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2025-06-24T13:23:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "49904da7-8c9e-42f2-a94d-6f3fbbde443b",
"author": "Dee Trigg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4gIxI2Wr55fNkzORBU8FEdd5Sb9kBvUkWyCMG7uFUsfaXgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-31T16:13:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Dee, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
"replyDate": "2025-06-24T13:23:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2c353435-88a7-457d-887c-54d4e44d87ab",
"author": "Amy Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURKIxJ5pZEAUFsmHkd2S8xjzXWnuPDiAI20d0o8xFz3ihJnfk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie set me up with a perfect size unit in no time, gave me just what I needed. Very grateful to receive wonderful customer service",
"date": "2025-03-24T19:30:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Amy, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!",
"replyDate": "2025-06-24T13:23:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "91ea1673-7d7d-4a32-97dc-a781d4f865ae",
"author": "Jasmine Robinson-Bell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtHuI8Ip3zRLeHIrpdXDg6RRKJ1GwtRZCt1frh-CDKO14Ld9v7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie and Any were wonderful… Great deals for a last minute rental.",
"date": "2025-03-17T15:06:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jasmine, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. Hope you visit us again soon!",
"replyDate": "2025-06-24T13:23:37.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "cb1c9ae2-7851-45f0-aaf5-0992fbb1b43a",
"author": "Ahmad Sanders",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLp2IrbqVEn9534UBSEaoWF_WaNZRr6THVluQUIDGPhJmC_Kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2025-02-05T22:58:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ahmad, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! We're here for you anytime!",
"replyDate": "2025-06-24T13:23:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de934d6d-9b74-4e7b-bbc1-c501caa8857b",
"author": "Sonya Boyce",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKf_gvmg_aiHbad5PRYrmdRzb0jGYJHUKUzcJvmbBr0AD28Pg=s64-c-rp-mo-br100",
"rating": 5,
"text": "It's a good place to rent your storage they are vary nice .",
"date": "2025-01-31T22:31:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Sonya, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2025-06-24T13:23:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24529c6c-4bec-4cc4-b8ca-bf1342c110a6",
"author": "Hot Boi Rob",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkH_Zfr9pKtCQIV2exYBV3WDW_0fYHo0RKCD4pd_I--6Va_KVN=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service. The ladies here are wonderful",
"date": "2025-01-29T23:18:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Hot, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T13:23:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "52c80767-564d-491e-838a-fac57a82a22c",
"author": "Stacy Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPmLfXcNtB5R6QMPNUP9rHGDQMsb-ewOaFgNio-SsWygVX3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-24T19:20:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Stacy, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. See you soon!",
"replyDate": "2025-06-24T13:23:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fe9fbea5-cb63-4650-80d3-2c4a38b09a9f",
"author": "Latoyia Luker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUs_dOALanA8fnPz5L1ltk7rGt6r7bf6V-wcrAqUoyaWnZOrzY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-12T00:04:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Latoyia, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. It was a pleasure to serve you.",
"replyDate": "2025-06-24T13:23:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "180fe296-46fc-4e47-aed2-67475258d0f5",
"author": "Richard Gulley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8jgAy54O5OIsclgHjSksmjwc1vOjVwHFb2RyAxDvrTNPydjM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I was looking for a storage close by and when I talked to Brandy, she made getting setup for a unit extremely easy, she was a lot of fun to work with and look forward to working with her!",
"date": "2024-12-10T19:24:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Richard, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T13:23:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0e2084f0-42db-4413-b15b-70fb60457408",
"author": "Melisa Pulliam",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJ_gMEX4NQDJuEDaJ_TjZvorwDvR3kIDw979uIdhOOot8vb_PPug=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-11-28T14:37:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Melisa, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. Hope you visit us again soon!",
"replyDate": "2025-06-24T13:23:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cf4ed998-4aca-4a8b-adff-9639a090dbe4",
"author": "Pam Sanford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGkwjPtqrOoQMbQkgJPHpVeKeuGkL3dxS4HcRwj7Ctn1cb_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I really appreciate Amy and Christie for going the extra mile. The customer service and overall kindness is top tier!!! I am forever grateful and a loyal customer. 10/10 highly recommend!",
"date": "2024-11-25T22:20:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Pam, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T13:23:37.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "b4075e6f-1eca-4a10-b113-78a6cecceab8",
"author": "Dee Alexandria",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6Mj22pn08_ZiKyDR1_zfQH2CJvNmlYaF3Sasnm8mYAmnCN1yI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service is always helpful and nice. They really kept my things with no issues. I highly recommend.",
"date": "2024-11-18T20:29:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Dee, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T13:23:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "48a99544-db2b-429a-91fe-32ba149306a7",
"author": "Charlotte Butcher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJswj6KEdz9YFS1gCyVJauT8nqzZqvlVmrWue30-qAT5aJdeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleasant and helpful. Would definitely recommend. Thanks so much.",
"date": "2024-10-15T22:06:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Charlotte, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2025-06-24T13:23:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4e81d434-e669-4518-a349-c0ed37b0e491",
"author": "Hugo Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTKrr5mTB2E1pUKHTtB724roNTX8W17z0OzsDq5wi6Rk2ZuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brandy was great helped me out tremendously",
"date": "2024-10-11T14:45:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Hugo, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2025-06-24T13:23:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "72d80837-254a-4a98-b7a4-acf045a01281",
"author": "Craig Simonton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbYw-2vjxCxQo7HDcZlzhilDUvLT-Lot07aDOmTPuQ5uYE8NgO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Larissa was great getting me setup with a rental unit. Recommend Mini Mall in Covington.",
"date": "2024-09-24T14:23:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Craig, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. See you soon!",
"replyDate": "2025-06-24T13:23:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bd4cfe7c-c3e0-43b0-b5f5-ec3ab8cf929c",
"author": "Linda Jefferson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkHKEQJdEDfE4sbH-mUsBw2yLuLtsGe2rmqEiKUIT8hyMljJKG2A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy sign up pay your fee & do what's needed",
"date": "2024-09-18T00:12:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Linda, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! We're here for you anytime!",
"replyDate": "2025-06-24T13:23:40.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "27f63891-d193-44b7-8517-e95ad4998d07",
"author": "Kevin Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcwqm-mBAsVLZhm76RO10yOlkLY9j6UtIprhkY42ZAOuzsEIIwBg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Brandy did amazing thank you",
"date": "2024-09-14T17:57:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "kevin, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2025-06-24T13:23:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0479692-3436-4555-bb87-afac3b58e39b",
"author": "Jessica Barry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXG8_6n20V55_Y6xlLbpmSglccEtrNra4WCHhnNs7VJ9J31ZUW1cA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love this place so much! Larissa Cassie and Amy and Ryan are some of the sweetest people I've ever met! And I'm so happy for my business here ❤️",
"date": "2024-09-06T17:52:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jessica, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T13:23:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "072b61fe-a81d-43b1-8cd9-69f7b75343b3",
"author": "Brad Ross",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRCMHf2nWfFF_mYCsErZ2gYadL7jhai38amGnKJik9dJBLcw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage facility. Thank you to the two ladies working the desk today in Covington. Great personalities and very helpful!",
"date": "2024-08-26T20:06:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brad, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!",
"replyDate": "2025-06-24T13:23:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "79ac6a29-3a57-44b0-8251-47ab1fd965fd",
"author": "autumn burton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWj3nxZGJ0Nf1kzqF-lgHK4o8BS5xnm2aECZPuKjffT2Kl0cDDT=s64-c-rp-mo-br100",
"rating": 5,
"text": "I loved dealing with Amy and Larissa throughout process while getting my spot reserved and ready to move in.",
"date": "2024-08-17T14:36:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear autumn, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T13:23:40.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8fde1c28-98d8-40f7-a519-d399f74804c9",
"author": "Shannon Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQNsKaxII_5YUMrUgkoJAmt2uBNH4OaembRMyYfMsCamFfYZw8=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love this place, that's why I don't go anywhere else! Been here going on 3 years, everyone here is really nice",
"date": "2024-08-13T20:23:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Shannon, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. We're here for you anytime!",
"replyDate": "2025-06-24T13:23:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "16971e34-96fe-4905-86dc-510b7cd4b6d0",
"author": "Bridgett Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbphhCxOk_0-wD4RHfyGzDJ7hqLKmjpjD6_Z_S3kt_Hvbsfohp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good afternoon my family and I are in the process of moving and needing to store, my Beauty Control products in a safe climate control environment. Mini Mall Storage got us exactly what we needed in a matter of minutes. Thank you so much Larissa Hall in Covington, TN. You got us exactly what I needed to store my products.",
"date": "2024-07-25T22:00:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bridgett, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
"replyDate": "2025-06-24T13:23:40.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "a10c8f33-cec0-4731-a0e9-00ee7897ec3c",
"author": "Keoshia Anthony",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeKW-o_mxRnKckMLhxd6pdkOycXa9X7zWnENVW2wdQrHWQaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Larissa is a wonderful lady she has great customer service and she is very knowledgeable about storage needs",
"date": "2024-06-17T21:57:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Keoshia, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!",
"replyDate": "2024-06-24T13:23:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "521fdf12-117c-486c-96c7-55b03983bb95",
"author": "Cassie Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCfUg4wInNgQ1fimI2Sy-w1yH3spnWwZyeANSfbJCmUjCwjJ0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shoutout to Larissa at the Mini Mall Storage - Covington location. Very helpful, and made the application and move-in process a breeze. Couldn’t have asked for a better experienced. Such a fun, happy, and welcoming office crew and positive atmosphere. My moving stress and worries were forgotten the moment I entered the office hearing nothing but laughter and saw all smiles!",
"date": "2024-06-07T23:19:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Cassie, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-24T13:23:40.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "2875c28e-586f-443e-b7dc-767ab9d7725b",
"author": "Paul Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJi9O2vEMH3yxsWXELbbQHvKQxwe0hZCcoT8O8tYRRE4B9w048=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks Cassie Great job",
"date": "2024-06-01T18:55:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Paul, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-24T13:23:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ba1b6b84-d391-4812-be06-af254f4b3a6f",
"author": "Anita Coleman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDFW0fK7uCGTGGOi0qYQHdGIRvcEbeBmfehisJW6n1xkymNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was so nice and helpful very understandable thanks so much wishing nothing but best ❤️❤️❤️",
"date": "2024-05-24T17:29:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Anita, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. See you next time!",
"replyDate": "2024-06-24T13:23:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7f6ade97-cbbc-4fe9-b0f2-db33e8057e56",
"author": "Matthew Jacome",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8rEDW2mHTktwSH8Y8tRtsmsZAnyV7TMSfveQIAvO5PN0xbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience with cassie! Answered all our questions!",
"date": "2024-05-13T22:56:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Matthew, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!",
"replyDate": "2024-06-24T13:23:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c0fe539f-8d3c-4630-9975-b01a1a4dc9e4",
"author": "Margie Hickman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJ3I5hflba3EmWkqfBx93GqWsoVwy06Lw2PdY4SgvwdHWJCQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great prices for storage",
"date": "2024-05-08T20:41:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Margie, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-24T13:23:40.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "23358f0f-1441-44e9-9000-c8b589c20df8",
"author": "Hope Waller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLtZmznUoEJioCcbetZ7EfkMcmc0JSmEVW7tpYMUNBEqOvL3gC=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They were very kind to me and walked me through everything love these ladies already",
"date": "2024-04-29T22:27:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Hope, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! We're here for you anytime!",
"replyDate": "2024-06-24T13:23:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "41fd18ce-b638-42e1-8533-4dd243c69cdd",
"author": "jason white",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyye7ESZr5ygLkFeV7mEqpnRZpZHWPQIAyZr2pEpCe3IDi03I=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-22T13:51:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jason, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-24T13:23:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d27a9666-7259-4d97-84eb-d2b58153cde9",
"author": "Bryce Jonke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLh0hOqA6hsYXF_s4EzI7AuYD0MY6gUZTLQj08Hosnn67vBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The woman who helped me get my unit Cassie was very friendly and super helpful. 10/10 service for sure.",
"date": "2024-03-30T00:10:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bryce, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.",
"replyDate": "2024-06-24T13:23:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d9504552-d1eb-4788-8c23-e84e83a136d5",
"author": "Nakia Grandberry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWB3Y7RbMHe0Nuv1smUUWjXCvgsk2bgSHZptZ9gTBSUmHmSfO6lqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie was a great help and very friendly!! If you need to rent a storage go see her.",
"date": "2024-03-26T21:09:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Nakia, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-24T13:23:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1362b1ff-f6c8-4006-8b04-d79d5202cd37",
"author": "chuck lower",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5fhwWeZJ4ymvfw66CIvhcW6t0KFHyh6Mq3_heiiPDu3Xf4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cassie is the best. Great Cust service and a super friendly personality. Every place need a employee as funny and well informed about there business.",
"date": "2024-03-26T16:54:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear chuck, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2024-06-24T13:23:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "05b6eb36-a40f-4ea1-a1d4-17052c1d88d4",
"author": "Kevin Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUphtDLQ6uR-P-WJAJ88np5t1KgwhT93Vus_R0rMYnAtmpRQpQO=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is the best storage unit I have ever rented from. The staff is so friendly, I can talk to them for hours. I definitely recommend that everyone come here and re t from them.",
"date": "2024-03-21T15:45:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your kind comments, kevin! We take pride in our friendly and knowledgeable service so thank you for mentioning your positive experience with our team.",
"replyDate": "2024-06-24T13:23:54.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "7b1f12a7-9a98-4328-a52b-445646d69ba9",
"author": "Samariya Crawford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9CN72mcCMAvMuMstwW4zWfu4Rp-CFKKkMiekDZ-3zv61Ph_0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very Informative! And Quick",
"date": "2024-03-02T21:44:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Samariya, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!",
"replyDate": "2024-06-24T13:23:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "476c33bb-333b-401e-8794-d717815065f1",
"author": "Eric Chevis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVET0cHVE9FjQzFMb8V_Kw9utEIedDguFqcWz5Lt7Ss2Stq7zo=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-13T15:37:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Eric, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-24T13:23:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "efa4b526-10f4-4024-8005-bd2580105e0f",
"author": "Chris Huggins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXczlbnwLOPBAX9AwTobpII2GFa29ohkJgQCxDx2pl9Wdu5pxwf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice workers and great service.. Thanks",
"date": "2023-12-21T16:49:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Chris, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-24T13:23:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2856a7e6-e6be-488b-beea-988d8a84920a",
"author": "Leslie Neagle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3Wjd_qj6QEmm92NxPXwUPPXIsHPUistfZJcKbzm4u-5ljXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The office staff was helpful and professional. I will definitely do business with them again!",
"date": "2023-11-16T23:20:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Leslie, Thanks for the great review! We value your feedback and look forward to seeing you again soon! If you ever need anything please don't hesitate to reach out to our team. See you soon!",
"replyDate": "2024-06-24T13:23:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0313de9d-cf83-4879-95f9-8242530c81c1",
"author": "Trip Triplete",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIT_38j2F-t7n8Cv5IAtesu_ef7tpCFvTipppUFWujNHhsz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Damn good 👍",
"date": "2023-10-06T16:42:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Trip, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2024-06-24T13:23:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4a5ed529-fccc-4db0-b3ac-a1f879acd84f",
"author": "David Lemley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFSHr83BIbP8TLhsxKvW0_-hMCuTVRK7IDlCnXr5Zb__ER-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have stored my belongings at this location for almost 2 years and I must say that I have never had a single issue. When the tornado ripped through the storage facility, I was notified immediately about the status of my unit. Despite living across the country, I was assured that things would be taken care of and I received frequent updates on the repairs being done to my unit. I recently came into town on a last minute decision to move my belongings out of my unit. I arrived on the 30th and contacted Karman asking her if I could finalize my “Move Out” so that I wouldn’t be charged for the following month. Without hesitation and with less than a 24 hour notice, she finalized the move-out and I wasn’t charged.\n\nI have been dealing with Karman and Emily for quite some time (at times in less than ideal situations) and I have had NOTHING but positive, professional interactions with them. There’s a level of professionalism that deserves recognition and those ladies deserve that and then some! I recommend anyone in the Tipton County area to use Mini Mall Storage. After seeing a few negative reviews, I must say that as long as you are a RESPONSIBLE ADULT and keep them up to date on your banking info and phone number, you will not have a single problem!",
"date": "2023-09-11T07:54:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello David, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!",
"replyDate": "2024-06-24T13:23:54.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a33d52e3-d0f7-4c8b-af53-a9e4b04c52f5",
"author": "Aria Boyce",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4ve3iEm_rfTx16NlMQHUlq6YBNrLfwSACV5sNS1GKLz1Xpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Karman was awesome ! helped me out so much !",
"date": "2023-08-17T14:34:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Aria, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-24T13:23:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b1087ac9-d8dc-4477-bd57-6fe00cf32cda",
"author": "Kody Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-hbBSL9iqSs3kKEaM47EqK5qHt1WS-dfurzrZJkRPN_nJ8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I dealt with Karman Clark, she made it very quick and easy. Highly recommended",
"date": "2023-08-15T18:08:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kody, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
"replyDate": "2024-06-24T13:23:54.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "dd494de4-9fec-4f68-a69a-e81b29e43521",
"author": "Richard Hulin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbssmRxgCnVvWQU1dvLvNitqCrT-xw1ueyC0--q7BWct2vOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love the girls, Karman and Emily,\nthey are some of the best employees I have ever dealt with. I was impressed with the way all of\nyour employees handled the damage from the tornado that hit in March. They made the whole process bearable and easy to handle. Thank yall so much.",
"date": "2023-07-26T17:44:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Richard, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
"replyDate": "2024-06-24T13:23:54.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a47e77c3-ebd6-48a0-8d45-80c0cc3e94b7",
"author": "Alisha Langford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEggfEkeRXxtJFebyXkYUIc1SQ6T-Z4-AP71dsfZbtqxH1cQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Karman was amazing. Very polite and friends yet professional.",
"date": "2023-07-14T15:16:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Alisha, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-24T13:23:54.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b8388d4f-b625-44b6-8769-9af1c69b47ae",
"author": "Britney Burns",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_wwPZ6srXRBdsQcw6vbMt7NOjvF0hNxH_AEqHhdAudUID_6Z96Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Emily has been the steady hand since APC was bought out by Mini mall. She provides excellent customer service and exudes all great qualities that you would look for in a customer service rep. She handles business in a timely manner, and always follows through with any questions or concerns. Without her daily presence, I would be lost, and I am so thankful that she was able to ease the burden of this whole transition. She is a gem, and I'm so glad that she is always able to assist me in any matters necessary. Our units hold very valuable things, and I can tell that Emily is compassionate and cares and wants to be sure her customers are well taken care of.",
"date": "2022-12-21T17:57:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Britney, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. ",
"replyDate": "2023-06-24T13:23:54.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0a2ec5a1-1ca0-436b-861f-199184d05b55",
"author": "Natalie Black",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoU6BFJV9arsG1wFpoDnHZHDTO4TWr8oi5A2sblWrRs_tM3p2E=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Emily is very friendly, professional, and was very helpful! I love always coming into my storage at the Covington store to pay my monthly bill!",
"date": "2022-10-20T14:03:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rebecca, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2023-06-24T13:24:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7e6ce9c6-c2af-401c-a6e6-ee94425bcda9",
"author": "Patricia Whitehead",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHqgu3O_0suj58yXE_QfvcwNObey6tUdi8ZirfNECSu8LEd30=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Was always friendly and helpful. They offer to add their rentees' names to a call list, to remind them when payment is due each month.",
"date": "2022-06-04T23:51:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Patricia, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you. - Mini Mall Storage",
"replyDate": "2023-06-24T13:24:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "57255f10-fb20-453e-a8b7-5b52273f5e17",
"author": "Franklin Simmons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrNHgExz5OupOhj4Cil9OWkMW9IPu6EzASBW2U2bA6dy8HMHq8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-10-25T01:26:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a92217cc-1aba-45ad-9960-277cac93a3ac",
"author": "Billy Yancy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIox3wC_9GeOwJl7_dTxxmi2sazluVDKUaOJv-F38AGZBvY9g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-10-17T14:44:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7b896896-cb7f-411c-943c-7e0cd34a4e7e",
"author": "Gene S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7Ex3bmrmBPROWOXMRUqCCs6YUbzsyvApFE3KE_7cl5BPmpA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service!",
"date": "2021-07-12T18:06:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7aee9ac9-3ebd-46e7-b6a2-aa3b40b2fd41",
"author": "bryant finney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvXl6Ooh5juYJiQGoOM8-7Z1DKX0Xd5FzI1emAOMvUsF-Pjg=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2021-01-28T18:52:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "920ad2f8-783e-4e1e-9db9-d14eb0b75065",
"author": "Martha Holland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCqYLekK2YC685nxwGuFs0SX-SRg8DTIIp9kseaeWJOQx8gA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "The lady at the desk is kind and friendly. The storages are kept clean. You can find it off of highway 51. On Mueller brass road.",
"date": "2019-09-26T05:55:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "96c143d1-dc14-4edd-9f27-3601705cf2c2",
"author": "Diane Bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUm45kK9f4WEUkH5QTouUEu3LSe6xECamQDz6VJzsbaM3m4jQ9zZw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly staff. Code entry and exit. Lots of units.",
"date": "2019-08-09T21:41:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
"id": "dc3f95d8-3bc1-4182-ad84-e1975a44c764",
"author": "Pat cross",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-Sd05pV44qDYYbAVs7JbTsn4wZ3ia5AFfEcXHUn4CHze-FcN_mQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly",
"date": "2019-06-24T13:52:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3bc4d046-7b56-42ca-8c06-ca7ecc03f5ca",
"author": "QT Bless",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvn1H8q6UdnpSjglpm92b7KIjNi5CHPYp8k0o0pE74uGjLsIk86w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Gina is a very nice person.",
"date": "2019-03-07T22:07:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6a091555-3178-4597-bd15-d1c1ce136a43",
"author": "Debra Laudermilk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOX4ob1aMkNRBujQ_LafufsEHi78Wc3MAshQuile14u9xeQLrRqQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-08-04T22:56:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
}
]
}