{
  "summary": {
    "average": 4.9,
    "total": 66,
    "distribution": {
      "1": 0,
      "2": 1,
      "3": 1,
      "4": 1,
      "5": 63
    }
  },
  "reviews": [
    {
      "id": "e9eac11b-2db1-43cc-895f-ad0a02618433",
      "author": "Sam Simons",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJazDl4vG-6QaLHAi2Cgq3J20blyXwXY3_yy0dcck_Mq9TKoQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Shelly made the process quick and easy. Clean and secure looking facility.",
      "date": "2026-06-25T17:05:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "02a38eac-dfc6-4fdc-8acd-76adfc3dbe82",
      "author": "Josh Reeves",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDa7gRKfoX8fEDz1GniLeGCu0dyCW0egwXx6hg91iZFmuekx0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly and knowledgeable staff. They made it super easy to get a storage unit.",
      "date": "2026-06-19T20:28:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2bc86524-f23e-44a3-b056-17afed264e6d",
      "author": "Drusilla Thomas",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3mckNYvC1K34F4HvO0pupTGNNm4vXofb4weCqYSqr3EJyDQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Shelly was very helpful with the advice on building size, her assistant on the best location for storing my household furnishing is perfect.she is vey considerate about her customers needs.",
      "date": "2026-06-13T20:50:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ce478cb4-b403-443b-86e0-3b216450ddd7",
      "author": "Adri Morgan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfQbR46uANq9RUXgZvtohu-6XzOBsGNApOnyoxJDT9BbR6Edg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Wonderful experience! Was very friendly and helpful! Would definitely recommend using storage with this company.",
      "date": "2026-05-30T18:17:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1351d57e-bfcc-4d62-855c-b5c7c88cfefd",
      "author": "AR Bistro",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhSiIzQSDogu1SJ6nCXzC6HaPdvM_w9vOgoJ5x2hV8Mu_EDIQa=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Shelly Very nice and helpful .",
      "date": "2026-05-26T16:27:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "238d3c1f-c4f0-4d2a-9428-dead6266bf93",
      "author": "Megan Rivenbark",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJo4Dbbho7KN9uWLuijajk14H_e-wrQSAslG13-9El5MlFWjA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Shelly was very nice and helpful!",
      "date": "2026-05-23T15:56:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3a8fca02-5ec6-464c-881b-c5795939d71a",
      "author": "Chad Crowe",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8Sw-zO_fB4zUcqLpII8DJxLKPOWl6k4fxjwzuKYIvRW-eLN0=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Shout out too Shelly!! She is the most down to earth woman who not only made it personal but made me feel confident in leaving my personal property here.\nShe explained every factor of their policies and what is expected!! This is your go too spot if you are looking for a secure spot in Ooltewah!!\nSee Shelly!!",
      "date": "2026-05-22T16:42:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "96422243-c8c3-43f4-b129-e174d119ae09",
      "author": "Brett Wilson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrKIJQujsiGBJxlNIx-DppzveVjk9upImy68BzvHtHQeEf=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Shelly and Shadda are very helpful. Thanks so much.",
      "date": "2026-05-21T15:37:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "61eef67a-0c69-4adf-b141-f13a24259c73",
      "author": "Lori White",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJue_D7k3wGBifzB-9xGNwvS2sPBjgIIe1wnA1OwoVBIsTUq2E=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service and very helpful.",
      "date": "2026-04-07T19:40:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ffc0df03-4e86-4001-a295-834c1dc568b1",
      "author": "Rachel Thacker",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUq2jOAfzOM7EnGtR9kXXr0JlxflPPNkncP6NvTxZzoHluFZkVB7A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Bobby was the best at helping me out! :) love my storage unit!",
      "date": "2026-03-31T20:21:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "97a7225b-9627-47bc-b6cc-301d6137782b",
      "author": "Pamela Gardner",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTp_cEZMx1Xns5qStiOyosPRpeEDcSHi73OFKK2uAstjuTQQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have been pleased with the service that I have received from Mini Mall Storage- Ooltewah. From day 1 when we arrived at storage and finding we needed a larger unit. I called and they accommodated us right away while we were there waiting to unload the U-Haul. Everyone that I have dealt with from there has been very kind and pleasant. I highly recommend Mini Mall Storage,",
      "date": "2026-03-04T22:30:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9b292745-be68-4352-b042-72db33727556",
      "author": "Clint Wimberly",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWc8Asw0pi8zHlYGd3x7ssBExo9zemZepIOGDpJ026NljxHfFfR=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very fast and easy. Thank you.",
      "date": "2026-02-19T19:03:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b1e78b39-023f-4e05-a758-9975ed118235",
      "author": "Steve Darmody",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxeTIxEWuCvFhJ5aW7ba_ZBnBUgqlNXoPVTrCi_pFIQ-wKfGHUqQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "So easy.  Did everything online and the day before called and had the best experience getting all the details for the move-in.  Cheerfulness goes along way in my book!  Good job.",
      "date": "2026-02-06T21:21:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "72948df8-04a1-451a-902b-e762384ed3ee",
      "author": "Joseph Bennett",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhGbOmVZhFOw9k771JE_WwmLUCt8XGiEpLLrjcPu3nEvmlAA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "It was a great experience from getting the unit setup until now. Have had no complaints and will sue again if need be.",
      "date": "2025-12-26T19:36:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "db72869f-eacf-4e43-90c4-847423e21ab2",
      "author": "Deacon Weeks",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAKigRqMlqq75gmiDTfA3qOmiHJiHTbaJrnJX2RBuaqEWSS5Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mr. Owen’s treated us well and was a pleasure to do business with! Thank you",
      "date": "2025-10-18T17:19:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fcfe62ef-572a-4258-9871-73c6412b7cad",
      "author": "Alvin Payne",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxjBD2gTcjJdVtAu6Ues0Iop1gvfxGXDz8igmVryWDB7NAb1SBdA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "My experience with Tim was excellent excellent service excellent customer care quality all right.",
      "date": "2025-08-21T16:14:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8bacef81-46ef-4c65-9a08-c0ab515f87a2",
      "author": "Brad Spurgeon",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcdJlohVwv5YobM6SDKRBmmIuxa3betfxlsK3FiYsag6OEDLA0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tim is great! He was very professional and the facility is spotless! Definitely recommend Mini Mall if your looking for storage in the Ooltewah area!",
      "date": "2025-08-11T14:58:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b17b14a6-557b-4ff5-aa08-0726009608e0",
      "author": "Henry Zeberkiewiczx",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJt-VQcit83b4tC9FuL8TBoKr4RfXyD07awX9qstLKlRvWzKQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "no hassle and clean unit",
      "date": "2025-08-07T15:59:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fb6ba385-a49d-4f21-9e06-d2da206fd3b1",
      "author": "Dee H",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvJld_urrzR62XwqmGSAgEI-o6nZlWvc_O51GHG1RFZ4J-Bg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Alex was so helpful and efficient getting me set up with a storage unit.",
      "date": "2025-08-06T20:37:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8ad7aea3-9e92-4ca1-83d0-c8590dc0e151",
      "author": "Randy Bratton",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJx8l1nmvgLMiKiq4dl8Rkt7HRDPcRBRxSsSEOYRCdpqvpB4w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-06T20:02:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ab10176f-6462-4bb3-9f2a-1933c3ca4ced",
      "author": "Whitney Merrill",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXZ1Pj9kkuAssKFp0w1mBaG4RwSf9gdbtTC3qsvKjvf7wkmQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Timothy was super nice and helpful. Unit was clean and ready to go. Thank you!",
      "date": "2025-07-31T17:31:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "32c72785-afa8-4cbd-9937-2e47b92fd132",
      "author": "Carley Fooshee",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIejPPv959kGNLXlUD8CGnCcFHqw_w9hF3xQb3wp9IaGu0-Uw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Fast and affordable! Very pleased with customer service",
      "date": "2025-07-21T19:03:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "73088dba-0db1-4827-946b-fdec58e69aa8",
      "author": "Jess",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWufk9ppIgS9rCQo1IOgn5NYws8LXvcDxxU3QL7FsR8PklWgtCK=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service and pretty competitive pricing. I’ve appreciated my experience so far.",
      "date": "2025-07-06T15:11:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3d422821-1cba-4717-ab45-34f689e03ca9",
      "author": "Steve Rourke",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQYBXH6JIX04MuhjRx-Gf8ZajMsWCm6p94SlU-Tc906i4ZqtNAgQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Tim and Nicole are wonderful. Very helpful and go out of their way to help. Recently moved here and they were very accommodating and got the units that fit our needs.",
      "date": "2025-06-10T19:05:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b2f5c8c8-4a7b-470b-903e-762d402e83c8",
      "author": "KENNETH HISEY",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_paHWmaSF9ZrJpNYcMP2p98wJhaq9cbf_e0s1siXqKOXnTg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-05-14T15:04:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b2b5ecc5-b01d-4afc-bdf1-9846a98026a0",
      "author": "steve dunn",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnvImxNGhS2_xKT2o3OHuFC5TvDvyjeh5swnAldROwD3STKQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "very good experience!! They catered to my needs, and made me feel like a totally satisfied customer",
      "date": "2025-05-03T14:17:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a3b68174-95f4-4ae0-80b2-1ed75b38c8d4",
      "author": "Cassidy Gilbert",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKn6OBuGcT01vphdLXQcUWQMLcWca7qGdIBouKONh53d_8IAg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-04-30T13:59:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "07bff365-691b-4a29-b9a3-55b8b201cd6e",
      "author": "AJ Agarwal",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1vDCz0nQFb6Gh-JYKBL2icul-_di1KeP8f5Of_6sBat9jRw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-04-23T17:20:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "58cba0b1-64f0-4a27-84b3-ec5dd14e4d53",
      "author": "Brian Kidd",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK89RYStVniFwCGuFiudGThmj2dy8imMBGvAhkHrDpEv3iZkw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Best service. Brian Got me in literally last minute, handled my needs so effectively. Highly recommended",
      "date": "2025-04-21T16:57:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "37e00cfe-cf01-4ea9-ab6b-43584db37332",
      "author": "Kelly Brandt",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1OGzELE4bgrRni9PIRY4sXbeNLPe8JHJcaF-w4rjYVbooi-5z=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Debbie was extremely helpful and friendly.  There was a misunderstanding with the call center and she got it straightened out for me quickly and satisfactorily. I am signing a lease and am happy with the rate and the unit. Highly recommend.",
      "date": "2025-02-05T19:18:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a776d62e-906e-40da-9724-002db71f6d3e",
      "author": "Darryl Braley",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyz0EJe5Kr1oTiB9vtSWFilbJOatrws6t6MDW-hJ0VZU3yAQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Unbelievably kind and friendly service. Very reasonable cost.",
      "date": "2024-12-21T18:50:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "11e5c427-053e-460e-b28b-8d2c09732f8a",
      "author": "Bobby Crouse",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyZLKhEwdx6fi1V8kH8z7uXD6HZ72lrh4rP5Oyd1Na6hHrog=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very helpful staff, got us in a walk in and had us in a unit within an hour.",
      "date": "2024-11-22T16:08:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "15fd8d83-e46a-4806-a86c-de8e4c2c9e02",
      "author": "Audrey Russell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2qmJf6xGMXbDOOnqmu77QlUxspvBRx07Hh_QL2TOwIxbDeQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great facility, always clean and staff is professional and knowledgeable",
      "date": "2024-10-24T19:03:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6850a88a-a319-4172-ab0e-3f5302920aaf",
      "author": "Kelsey Hoskins",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWShd1IdYqh7PYX-xVD9qdTLcFmH5PQK1K5DsysOgH9-yg8WULS=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Debbie was great to work with, she answered all my questions and even helped with some logistical concerns I had when discussing options.",
      "date": "2024-10-08T19:22:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a845048c-b6c7-4722-badf-5145638d61f7",
      "author": "Mandie Lyn",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdr0Z5ufRkJ85sFEe8r6VXry3LMsz9S2svbGNcgdXE-g-63U9ERQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Quick and easy service with follow-up to answer questions. Clean facility and friendly staff!",
      "date": "2024-09-20T16:35:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1a81f3b0-1c76-44ce-a081-e1866cffe7cf",
      "author": "Amber Ashley",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6YxkNWhNgCRVimEpRjKsOzoExQX7VA7beJUISSHeuMDNcQg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I got my storage units 2 years ago. And everyone has been so nice and helpful. Very professional and courteous. Would definitely recommend them!",
      "date": "2024-08-31T18:56:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3fb1b1d1-603f-470e-8a1e-b1a7511f65b5",
      "author": "sara ssmart",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXofU93jIeEq-wUfKISpG8mGBOK8W75Uhgd_cRsA4X4hZ5fjPp8Bg=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Very nice staff. Just like with everything the rate has gone up. I started at 95 a month and now it's over 200. Can't blame the company cause their costs have gone so mine has to as well. I get it it just sucks. Again very nice staff",
      "date": "2024-08-30T13:29:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "796fddca-7dd3-4b5a-a05c-fec85dd4df00",
      "author": "CW West",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsvWt2sHtfZ988jj7TT4Fvo1oP79fBxD915Mi9MoTIVIWnug=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Debbie was very helpful and informative.",
      "date": "2024-07-31T18:23:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9456eba1-dcc4-4fc9-8c2b-229c8a1429bc",
      "author": "Travis Miller",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBRNChF5xjM9AhuVeXbOhzAcLt5cWfhHMVodQbMdCpAAbQEa9aPA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great prices great faculty.",
      "date": "2024-07-20T04:02:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "37065ece-d9f8-472d-afa5-f6ced4eb5119",
      "author": "chris barry",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJV9qJeSJ0bo46HlYpbW25POD6VOBpnlPm0zmU1PVG3miOBbQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Fast and courteous, really enjoyed.",
      "date": "2023-11-30T15:28:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7b043ad6-afee-424c-9751-02020ad7bdaf",
      "author": "Jay Walker",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIKvNsLYLC857HILGjpMhu1rg3GgCoJyw5D7ZLxcYsvrywmc_O=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Brianna is always on point and super friendly! Never have to worry about my units, or getting answers to my questions. I recommend Mini Mall Storage especially Brianna!\n\n10/21/2023 Recently finished another storage contract facilitated by Briana. Can't say enough good about our experiences. When we need storage again, it'll be Mini-Mall through Briana! Thanks again Briana for a trouble free experience!",
      "date": "2023-10-22T01:09:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9ecee831-c402-4e4e-8eed-77a6f112cac8",
      "author": "Bryan Morgan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINMEz--8DgWUroiKlGCmltP_Dc6Wwg73S_C3goeSvfhYdIgg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-10-16T18:36:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8b9cb65e-fbf4-463c-8132-e57d8fe90f78",
      "author": "GASD UP",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1Z1Gzp5xQqf59OHb0iBsUNdWPt9i7qrXNUMO82hkQYSOavk4M=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Alex was very helpful in helping me get my unit squared away, and the complex has fairly easy access to most all units",
      "date": "2023-10-11T13:53:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "90dea2db-aca6-4044-9883-c0648f12f8ca",
      "author": "Bill Conner",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4GhSYqUEjaXMQ54AgYe7jprvkPWv4ctl-EizFyhy6w62BJkSz=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great customer service. Nice looking facilities. Thanks, Alex!",
      "date": "2023-09-26T16:41:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b3009f68-b079-47d5-9d1e-c7b027df4bb2",
      "author": "sandy bowman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtK7uyB3m05ITen_T5sGhw6nIz9_L0sOt2_heAudgT6mLmORsL=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Best customer service from Alex today! He was very courteous , kind and helpful.",
      "date": "2023-09-25T20:34:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8b3e925b-afaa-476d-bb14-a0d8e486dd33",
      "author": "Mckena Monceaux",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkWY7YyZd3ayp5VvQMyBqet6_Cqc1-OiRsClatYdrs7CYKqA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Briana and Alex were awesome! We had a lot of questions and they patiently answered all of them, gave us a tour of the units, and showed us all the different sizes before we made a choice.\n\nThey were extremely helpful and we appreciated the extra effort. Thank you mini mall storage!",
      "date": "2023-09-09T19:36:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "412a931a-8e6f-4f35-95b4-de1543b75ddc",
      "author": "Brent Cox",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_L7FWbx8MJO1f4sDYFk-KJQQElgGjPKeh6CFQYbspOTWWNw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-08-25T21:06:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8e02d2ee-a204-43eb-aa30-75233a63c3e1",
      "author": "Ben Jackson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXIwpXhLG2J5KSDW9SWQnzN7ab5IcjOvSmvSNW8uOVPChIa8O_=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Went to the Ooltewah location and Briana was awesome! Made the process super simple and stress free. Highly recommend!",
      "date": "2023-08-01T18:01:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "efa69eaf-e9e8-427e-9071-f3be249f6763",
      "author": "Vanessa Carey",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhyGL0ZxVlCD3o6jV1zWQVdZCCwftV7GxP8WKV4y930FKFwA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly and made process easy. Ensured I understood all paperwork and confident my belongings will be safe while in storage.\nThanks Briana!",
      "date": "2023-07-20T19:14:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "de03e38b-801e-4455-9de3-83d17d5b6bfc",
      "author": "Daniel Carter",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEpw1KH2R6a3GP75EPjcO9IcGC8rNzKxgcbmFRZXH6O1vFzw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-07-10T13:32:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e0279316-9384-4006-aea4-b7d0a9bf311c",
      "author": "Ryan Blevins",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQsl8Afd38lf9S37DWyCeQcFocrSe4S4fQxcoQ006Dm5hTSl8Q=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great customer service.",
      "date": "2023-07-10T13:10:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "39db3af9-1dbc-445c-8983-26b0a0dec49b",
      "author": "Barry Pearson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1eD6XX6Izgo7BhXVDcLqrboRMq9brCrYaFHfeQpqZH3ffgg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Brianna was so great. She knows her business. So glad to have her helping us.",
      "date": "2023-06-26T21:44:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "666c6849-56ea-446e-9ce9-ce245f05fadf",
      "author": "Joseph Lafferty",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDqw9A8k6yFrCUYMpT9QOuD0Mc5VIRyThnOsx4GHHcbLglKQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Briana was the best. She helped with my packing needs and was quickly able to help me out.",
      "date": "2023-06-24T21:50:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5b90f8ad-9235-42e8-91f2-f4599959806f",
      "author": "Chasity Pendergraph",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0BHf7zOCepcwORcDkMMRHW177qjIISxzWs6HVf9w48qJh3A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-06-24T17:38:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ba505e76-ade8-404d-834e-d9ca0b22d609",
      "author": "michael seals",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIejJlQCnKd1-XTetZMJms4sf0UO71MI8lGOEw_8yh8N326CA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Briana gave amazing assistance with my storage needs.  Hands down the best storage professional in town.",
      "date": "2023-06-24T15:31:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6012f712-dc88-408e-b6b3-829d0fa00109",
      "author": "Andrew Campbell",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgnH-WL1uiUjyS0RgmlPNPat7XTqZLW6jRUiIjOke4NYYAkmyv8g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great service getting me setup from Briana and team.",
      "date": "2023-06-06T20:32:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "375037a1-2b9c-4876-9df0-7d3fc3173be2",
      "author": "Eugenia Giordano",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnyfFifvwDWB4nH39xdFRc2c8AoETGpBrTLQQk9H34S7Gljw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Good service. BRIANA was awesome.",
      "date": "2023-06-05T14:04:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ee691245-ff6a-4998-a3e5-b43cdc37553b",
      "author": "Tracy Land",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9xNhpenu3iExOEy-d2kgqLMY4hBvQ4jaMwLJ6zbW-seoWQ5x1PA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Brianna was very helpful and polite. She had me in and out in no time. The place is very clean, and organized. Location is easy to find as well.",
      "date": "2023-06-02T14:37:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "16e000c1-761f-4dff-9351-09e4bcc5e22e",
      "author": "Lesa Seals",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzAcyVDg0IUeSsrEWZL-R52f_Z2V7BMyOERW5XhuJorqA6GUvS=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Briana is awesome!   Her upbeat personality and knowledge of storage and my needs was very impressive.  Thank you for helping in my time of need. And being courteous and compassionate.",
      "date": "2023-05-27T20:14:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "83bac622-a561-49de-906e-b1824afb95cb",
      "author": "James Smiley",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOkT2YHMC8OYdR1ugSmVyBJo1cJUwdnGebhCUiTLGWHwAV4w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very helpful and informative. Walked in and had my unit 15 minutes later!",
      "date": "2023-04-26T20:11:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2da8f7f1-4144-4e0e-86e6-1c517ccffd0f",
      "author": "Melanie Lambert",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLspM5I4YY_J4K5xomTRtfFcyJLnTDmLmvroLicOuerGdJbnw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "My husband and I have had a unit here for years. It has been through 3 different owners and 1 price increase. We didn't like getting a price increase since we've been with them for several years/owners, but no matter what, Briana is always there to help me with whatever we need. Briana is the one getting the 5 star review. She's absolutely amazing! I'm giving the company a 3 right now. Just because a lot of things are increasing in price, it doesn't mean storage companies should. You would get more business if you had kept them at the price they were. I have asked Briana to let me know when another unit is available next to ours since we need another one, but I've also started checking with other storage companies too. Thank you so much for everything Briana! Briana is fantastic and always so helpful. You rock Briana!",
      "date": "2023-04-10T22:30:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1e6fb7f6-6bbc-4f53-8f66-2d0d7ae5b563",
      "author": "Marta Elisa Montalvo",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuHjr4zMBNo7j4o7HQ3AqUnmNgtLz2WcQhEvV81Qvpfm-7USfm=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-04-03T20:49:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c72a3068-fea0-4df2-99f4-5e99efc8eadb",
      "author": "Glenda Brown",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjjGD0yZn5bUdoT0fv3cuRJxaHRLMMVxcWKg7OavhHXxU3KeU=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I called in needing a unit and Briana was exceptionally helpful!! She is amazing!! Thank you Briana for being such a great person to do with.",
      "date": "2023-04-01T15:38:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b29675fe-7a84-4788-b776-23c72121932f",
      "author": "Colvin Meredith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5QKW85EMvyBvikiF8B87d4jEeDCPcRz9OM7NGQwjNEgTZ9Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I walked in and it was a quick and easy to set up with monthly reoccurring payments.",
      "date": "2023-03-20T17:16:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    }
  ]
}