{
  "summary": {
    "average": 4.9,
    "total": 43,
    "distribution": {
      "1": 1,
      "2": 0,
      "3": 0,
      "4": 1,
      "5": 41
    }
  },
  "reviews": [
    {
      "id": "a6217183-7fa7-4852-8c4b-f73a48b4da81",
      "author": "Graham Kelley",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlYOLMenM_ZcrRp9s-GvbruT14oXM445H0ZVpNkA24fe78bw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent service, clean facilities, helpful staff!",
      "date": "2026-06-08T21:32:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e42a0f4e-2784-4bc9-a4ba-5e86edf2d6df",
      "author": "Elizabeth Phillips",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXS2giuEHMl0Wgdii1CKaD0YLNk07jB3eItvE-75zDdts5D4qE=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Shelly has been an absolute wonder! She stayed after closing to help me get a last minute unit. Was kind and patient, gave me a water. A angel! This is a PSA, don’t go to public storage on meridian drive.",
      "date": "2026-05-26T21:38:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "81e10300-d412-4fbc-8bf5-dc3ff62057c3",
      "author": "Kevin Huff",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmZhmBWPg3z2BJf0YmVtMpj7KyLMdBwdmRvdX8wBjN6rtqv1kC=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Above and beyond expectations..CLEAN and safe quiet location.",
      "date": "2026-05-14T21:26:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "72b9eaa1-9d67-4176-85c0-2b0349bc61c5",
      "author": "Cephious Shields",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-eEXYy6K-eMEf2NVB7D6crh6_AQ22FT1BozH7nZ8dCawxEtiY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Shelly was great ! very patient and professional, she helped me and my wife find the perfect size storage that we needed 10 out of 10 would refer anyone!😊",
      "date": "2026-05-01T12:51:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a4c9403a-477a-4483-9a61-f3f60659f485",
      "author": "Brad Abstance",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1OJqOBGdj63mNw6eqzxULkOB3RODwQS4dGTtyNGRQNuG2Xw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Shelly did a great job showing me what was available!",
      "date": "2026-04-20T22:01:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5163aa42-6199-4ac6-a904-4177f2157987",
      "author": "Hunter Ottinger",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1GJS0n3NAgBM0lMGfAK6j0LqPzbZ7mlEmATDozqegoSkd6Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I was in need of a new storage unit due to increasing prices at at a different company, and Shelly sold me instantly! She was helpful and made the process very smooth! The property was clean and in a convenient location, highly recommend!",
      "date": "2026-04-20T03:14:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "64f8721b-28e4-400e-91f8-842140cf9fc7",
      "author": "lisa wildey",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEaWcsI99V5s6ZCY1z8AlajKAnYOrDrhVO4CzZKQ6EvJqanA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thank you to Shelly for helping me set up my storage needs. She really listened to what and why I needed to rent. This storage facility is clean and the staff is super helpful!",
      "date": "2026-04-18T13:19:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f5d3d2d3-f59f-4337-bffa-2062a2a087a5",
      "author": "Tucker Banther",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJxYtFbMKlG6vQ1nkdDgmN-oakAufyNEU2GBG0ZsqcMK48aw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Shelly was great to work with!",
      "date": "2026-04-07T23:34:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "733c1375-a121-4cca-9826-5b6a7a2f4c0e",
      "author": "JB W",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFrNzrhLEsnZbus6jsUn4tljlbTnRJ0FzFazeb56YSOAABeg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thank you Shelly at Mini Mall Storage on Lumber Lane in Ooltewah for excellent customer service! I definitely recommend reaching out to Shelly in Ooltewah for your storage needs. She is super friendly, easy to work with & goes the extra mile to make sure you are a happy & satisfied customer.",
      "date": "2026-04-06T21:45:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "82994970-8f2e-4896-a0ce-b2c783de9656",
      "author": "Hannah Hall",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZKITh4Qma1wQlkLhTbU9TJo1mS0dr3jM2Y5uocauuTzmu3SUv=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy to book online, very nice lady working the office! She met with us outside to make sure everything was good for us! Very clean property.",
      "date": "2026-04-04T19:54:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "843633ec-0639-49d5-bc81-805b9e764a6e",
      "author": "Sean Evans",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqWyLpVfeaeWYeQRS4e_cV_V2OCgn49TSu5-E-7n37WFWWUg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Spoke with a really helpful lady Shelly, very kind and knew exactly what I needed after a brief conversation. 10/10 service and worth the drive for me! Thanks Shelly for all your help and being so kind and knowledgeable!",
      "date": "2026-03-22T19:34:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8842527f-13f6-4856-b71e-bb3cf00968bb",
      "author": "Mindy Jo",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZXUm74kX1jzToNdLv0LfjFSNawcixuX55xJmTLC24Cdlu2Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Love this atmosphere! The workers are super friendly and everything is always clean! 10/10 rental company!",
      "date": "2026-03-16T15:34:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9aa5d99a-6809-4b07-91e0-d1b808d9c0f0",
      "author": "ERIC GALLOWAY",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVs5pV72EkSlIAre_aNgDzxMS6L7tmNGZsCq6S8ksVg0nyea90=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "very professional",
      "date": "2026-01-02T20:47:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "613baeff-2a14-4ef1-8099-4686f518ed36",
      "author": "Brittany Patmon",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVl28kFBFkk02nEPhROp9QqZy6BUgUhKvwlCcCtU1mMYHpILr18=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "We had the best experience booking a unit with Nicole! She was friendly, thorough, and helpful. I would highly recommend Mini Mall Storage!",
      "date": "2025-11-15T19:37:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "68a2653b-4779-4e1a-98ef-8ea7fef394f5",
      "author": "Rodney Spooner",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6DJr48v-2LciH5yTy4ot8vWYXUhBI2Hc9JqXPq7Q4Ni-VhF0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Nicole was marvelous! Efficient! Clean facility.",
      "date": "2025-11-11T18:13:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cfc1e5c8-6e7a-4c3f-b01a-0c16391ebb8a",
      "author": "Spencer Charlesworth",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUosFMPFIGvbIFUDKEV5DR8ltNqVpFKVZftYWIFUe45jeHYJazW=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Nicole was amazingly friendly and easy to work with! Felt welcomed and very helped.",
      "date": "2025-08-16T14:28:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fb495a70-847e-4dda-ab2f-1e6b58400b87",
      "author": "Joe Wall",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVMUp17RGayTmXKG8nB2HcHFhM3XQCAwQqcn3eVvPCPNmKuQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The onsite manager was very helpful and informative. The facility is clean and well maintained.",
      "date": "2025-08-11T17:03:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "104070e1-ccd6-45fa-9179-ebf67e8510a9",
      "author": "Wayne Engeron Jr.",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKj95fiejErdpxgCOrXfoTMD3isPRKGDlY8P5R3kPyxKm0D5A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-06T18:04:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f256cc30-4f20-4b42-a76e-6694e5d8e3ec",
      "author": "Jack Proud",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfko6twDZazS8KmMNJolUKt9Bft8W4EhqYUbtIgA-4_0nyxQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I spoke with Nicole over the phone. Not only was she prompt and helpful, she was also very attentive and truly kind. That’s not something you see every day especially over the phone. I would 100% recommend anyone to speak with her, she was an absolute joy getting my storage space set up and ready. I can’t thank her enough, whoever hired her needs 15 more just like her!",
      "date": "2025-08-04T20:33:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "676b06b2-7be8-4fae-96a7-e2996a5b1584",
      "author": "Jessica Marshall",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7k3R-fCoJr836nMP0rBzbCaioUbqocLafm3ai4eveJZMj0YP1fA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-06-07T19:59:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Jessica, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
      "replyDate": "2025-06-26T11:46:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "061c4cae-a293-4ead-b362-59aaa91081a3",
      "author": "rolando lopez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWk44etJ2Z9vgFMBT2SUtRUlitUyWcF-YLTxDhRhTDuqAH3lqRiQQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-04-18T16:28:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "rolando, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2025-06-26T11:46:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4c1788e3-48a3-4a86-95dc-4158abcbcd71",
      "author": "Scott Peterson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbdcT0k4mHhrTTUdoWxHjcUnd3z9oYLDOXzMmGYEYaNdQBsg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Needed a vehicle parking space for a few months during my move to Chattanooga.  Debbie provided great customer service and was a pleasure to work with.  Always attentive to my questions.  Would highly recommend.  Location was safe and secure.",
      "date": "2025-01-30T21:00:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Scott, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! Hope you visit us again soon!",
      "replyDate": "2025-06-26T11:46:24.000Z",
      "tags": [
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5ee9fdb2-a95a-481c-8afd-6c4b35972075",
      "author": "Malia Elam",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5CsrcbHLG6x6SfgTc0XQI_ziXEeElB7AwyLj6cqiP2_msQQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I suggest Ms. Debbie for all your storage needs! She was very thorough with the pricing and how to get into my unit! 🤍",
      "date": "2025-01-24T15:13:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Malia, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!",
      "replyDate": "2025-06-26T11:46:24.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "76f514a0-db67-44fc-869a-91a623076f0e",
      "author": "Kathy Caldwell",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOjB6QvdkEAcuuLxX5YZuXtZ_JL-0TGn9cOhQsncoA63VxwD0Naw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very helpfull and friendly.",
      "date": "2025-01-04T15:14:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Kathy, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2025-06-26T11:46:24.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7f6027d1-3d48-47e3-9cf1-2faeab76ff51",
      "author": "Nory Aldama",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_8qPTxNb_7DdJ1nRMRDyvfH9-vO3dCTmDcvuZPiSk53s_edSHZw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Carlos had broken his key in the lock and Debbie came and saved the day. Thank you for everything!",
      "date": "2024-12-07T19:02:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Nory, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
      "replyDate": "2025-06-26T11:46:24.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0167a7ef-1fbe-4e56-941b-e6aa1be7e975",
      "author": "Derek Dykstra",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWh4fPKSfNsaFnhDIMwFphAFZGuzEAosrTNBe3l0sB9X3dcfEZW=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great people running this place, they always answered the phone when I called, had extremely competitive rates and when I left they made the cancellation process easy. 100% recommend if you need a storage facility.",
      "date": "2024-12-03T18:42:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Derek, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!",
      "replyDate": "2025-06-26T11:46:24.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d28e03d0-3706-4fab-8dfa-96d0aed4ba4b",
      "author": "Kailey Page",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRGdXPCj2pPz9KybMeuGGpCcLapFeoaGnnpQHu1H1T7VvDrA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Debbie was super helpful & knowledgeable! Quick and friendly service. Highly recommend seeing her for your storage needs!",
      "date": "2024-10-18T16:13:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Kailey, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. It was a pleasure to serve you.",
      "replyDate": "2025-06-26T11:46:24.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "87d71368-4971-478c-bf6d-5e3b76d61ef3",
      "author": "Marla Kirksey",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYvBmHJDCJRFW6Fxylo5aonj6xX36JzWeK5qoKqSXilFrS8mE=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great experience so far with these guys! We have 2 units, we've always been able to access them when necessary, and the prices are reasonable. Would definitely recommend!",
      "date": "2024-08-29T19:52:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Marla, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!",
      "replyDate": "2025-06-26T11:46:24.000Z",
      "tags": [
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f89c539a-5da8-4faf-a81a-a3706cdf0370",
      "author": "Dianna Letson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLQ3zW06ZxgxU9oTrSXkGvKvfW_DMjyEo-njb2EJba6xAUdmkKzg=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2024-04-15T19:41:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Dianna, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. We're here for you anytime!",
      "replyDate": "2024-06-26T11:46:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9b3d3820-2520-4e60-946c-7146672f2592",
      "author": "Steven Raines",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8b-7liOd9PEmd3GNfAYel6F4fy_NcGX1DBSpP4Rbzi7fZow=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-06-26T21:08:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Steven, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. See you next time!",
      "replyDate": "2024-06-26T11:46:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bb6f9f4b-e466-40ba-afb2-43715e1d2aad",
      "author": "cheryl burns",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVQHCkwPk7HPPznJa8kP_Zko_dKieGZ68fKtM6lt6orSnouA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "These people are just absolutely great! I would recommend them to anyone!",
      "date": "2023-06-21T14:34:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi cheryl, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! See you next time!",
      "replyDate": "2023-06-26T11:46:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "80c9c05b-0c4f-41df-8626-08933860cf51",
      "author": "Jeff padavana",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1HKMtZuuPNF-xATYnKOKiGoYqlVbIu1DgqzIVdc0MrVCtXQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Breanna was a great help and patient with all my questions.",
      "date": "2023-03-29T15:40:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Jeff, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! We're here for you anytime!",
      "replyDate": "2023-06-26T11:46:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2d07b314-2ffd-4103-8640-efb5532c0dfa",
      "author": "Yolanda Londis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKngrQfaV0aVuukbB7zxFTUNqc9e3ZVcGpGzBowMIvhpCj46g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-01-24T21:25:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Yolanda, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future.",
      "replyDate": "2023-06-26T11:46:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8c03dadb-dc0f-4b16-979d-9eef36fe3041",
      "author": "Jim Daniels",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpBBDkpqkFWnh0lzXh-M21EDXJHiE51D2xGX6pluCSnfxqQA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent place!  Extremely helpful and flexible and worked with us when we were moving even staying open late to make sure we could get all our things in place.  I would highly recommend",
      "date": "2022-09-02T12:42:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the review! I always strive to give the best experience for my guest! If you ever need storage again, You know where to find us.",
      "replyDate": "2023-06-26T11:46:24.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fc8a73dd-6226-4191-a4cb-c169da888ac6",
      "author": "Greg Presley",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIM13s4XT8d0MJ0hWnNZuFUxeQ0ZKVTZNmhd2oDEY7Y0tpjWw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We had a great experience with Boardwalk. When they took over the property, they invested in lots of improvements that really enhanced the storage units. New pavement, paint, interior walls and the ability to open the gate with the phone app (just to name a few) all added up to a very pleasant experience. Plus, Brianna is awesome and very helpful in any interaction. Very satisfied and highly recommend!",
      "date": "2022-08-19T21:29:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the 5 star review. I am glad your experience with us was great. This is exactly what we strive for. I am glad I was able to serve you and if you ever need storage again you know where to find us.",
      "replyDate": "2023-06-26T11:46:24.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "04ea975f-52cc-4f7e-b57d-40cf8133b27a",
      "author": "Isaac Oakes",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFYzD8ccRKayV6IEx3ph8Mk2W7qOUnPg__lgmPr8B-T6544g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "We are so thankful for Brianna. She helped us fix a issue that another location not connected to her store missed up with a U-Haul.  Great service!",
      "date": "2022-08-11T20:22:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the 5 star review. I am glad I was able to helped you guys with the Uhaul mess up. I am more than willing to help in anyway I possibly can.",
      "replyDate": "2023-06-26T11:46:24.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ce23e0c7-9be8-4a59-8000-23ba4a920945",
      "author": "Jonathan Sisco",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7sAAqdHj2-Z5yVHCZkxwBcyWHuj9WEGkDbCorjSX2eHVTpg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Location was recently taken over by this new company, Boardwalk Storage. They have done a phenomenal job of repairing the asphalt and fixing the gate that would randomly lock you inside for hours at a time. Briana, the property manager is amazing and so helpful. She is a bright star. I hope this company values her.",
      "date": "2022-05-04T20:07:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you so much for the review. I am glad you are having a wonderful experience with us. It is in my job title as a manager to keep everything operational and if something isn't working right it is my job to get it fix. Thank you so much. I look forward to serving you now and in the future.",
      "replyDate": "2022-06-26T11:46:24.000Z",
      "tags": [
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f0301cbf-d10e-4b95-9b96-e00dfbb4ea5a",
      "author": "Lindsay Thornton",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3szkj7Mk0JH7FRcyZY_k6KBgvJ1Deam9vb9N2qbAB1-5ffy0T=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "First off, Breanna was such a delight to speak to over the phone. When I went to the office to rent our unit I was met with a smile. She went over all the details and gave me the confidence I needed to know our things would stay secure. The property is very clean and they have 24/7 access! What more can you ask for! Thanks Breanna for being such a joy!",
      "date": "2022-04-13T20:15:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5 star review. I strive to give each guest the best experience possible when it comes to storing here with Boardwalk. I also want to make sure the facility is always in tip top shape. Again thank you very much and I look forward to serving you now and in the future!",
      "replyDate": "2022-06-26T11:46:24.000Z",
      "tags": [
        "cleanliness",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "317403de-ba6a-4637-93ad-a84d0adf844a",
      "author": "Michael Talent",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_ToOGJXoeZaBzSlR7i1UT1ppsC1Fyc3zC7XgC4BZuNfskqpcm=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great service here. Briana does a wonderful job taking care of the customers.  The units are well maintained and priced at a decent price.  I would rate it 27 stars but only 5 are allowed. Appreciate the effort you guys put in for the customers.\n\nMichael",
      "date": "2022-03-31T19:48:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you very much for your review. I am glad I was able to help you in your time of need. I always strive to make sure each unit is ready to go for the guests coming in. Again thank you for your review and I looking forward to serving you now and in the future!",
      "replyDate": "2022-06-26T11:46:24.000Z",
      "tags": [
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bad05cc3-4c22-4423-ba11-b9ae8c392fed",
      "author": "Michelle Snow",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVuHkP1XaRdfI_Xsii1Q5S6bU7uYoGCZ9jUNY4gjv3szmNm4z8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "A very pleasant and easy process. Friendly and personable. Highly recommend!",
      "date": "2022-03-12T01:36:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2a852ae1-ff5f-4702-88c2-c64fae2cde29",
      "author": "Josh Flahaut",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBUrjgmIn0Bef0O65nJgChpQrUtsQz9-w7XdZVpCEM1lpjKkE=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly and helpful. Answered all my questions perfectly 10/10",
      "date": "2021-12-13T20:16:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "62f0eef7-a246-4333-971f-c8a8137e857c",
      "author": "Greg Raborn",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTfrTs_2U4VNNLH_hCtHP1zfOjxiiwNANK23eW45-yjcXzbA-F=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Briana is Fantastic. Always helpful and friendly.\nI have outside and inside units with this location. I have been a customer for several years with no issues at all. Highly recommend this location for all your storage needs.",
      "date": "2021-12-06T21:47:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    }
  ]
}