{
  "summary": {
    "average": 4.8,
    "total": 122,
    "distribution": {
      "1": 5,
      "2": 0,
      "3": 1,
      "4": 2,
      "5": 114
    }
  },
  "reviews": [
    {
      "id": "0f2b68af-47c7-44f5-bd7b-08657062d5a2",
      "author": "Brittni Tate",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVerHDuw-r5be3msLzEVNwHp7NEYo72V7WUKUNPwF-IoH5Y-mkZ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Daniel and Shadda were very helpful getting me set up with a storage unit at the last minute. Facility is clean and easy to access. Definitely recommend!",
      "date": "2026-06-17T21:04:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b5462773-d1ba-42c5-84ad-bb7bae978827",
      "author": "kati arterburn",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmxICt6jpaXCwLzSx-tJoF4kk6tQ-91WFkZ1IpFCXBXsm78w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We had a great experience with Mini Mall Storage. The staff was incredibly accommodating, friendly, and easy to work with throughout the entire process. They were willing to work with us when our needs changed and made everything as stress-free as possible.\n\nThe facility itself was clean, well-maintained, and felt safe and secure. It's clear they take pride in keeping the property in excellent condition. Customer service can make all the difference, and Daniel truly went above and beyond.\n\nI would definitely recommend Mini Mall Storage to anyone looking for a clean, reliable storage facility with excellent customer service. Thank you for making a potentially stressful situation so much easier!",
      "date": "2026-06-17T17:37:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c0010ac9-6959-4da8-9748-cb74825e3197",
      "author": "Martha Y Elder",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdh9yMBGgAJ_SVSlQKfGhsNO0QoiZC82LAVc-nEJPij7_UFA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "excellent storage and very helpful",
      "date": "2026-06-16T15:07:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "24b9d9b7-c14b-444c-9918-11991de11394",
      "author": "Hope Holbrook",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmBsUcIi4XBQ-IRgAXqNA-SR1WaAOOElipPFpWxKJY6VYmFg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "great place ! very easy and very great person at the front desk! very kind and fun",
      "date": "2026-06-15T15:31:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c231af74-a4ca-4ca4-a5ac-c1223e5a8d06",
      "author": "Matt Ooten",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUI_8UcrcI-Y8nCjEOIws9D_goePaeqKKZHMpYO2ZFq5_V_EiP2=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Shada is awesome she was A big help.. and it’s very clean here",
      "date": "2026-06-10T19:29:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3bbb104d-d3bd-4262-8e4f-ae0094a8453d",
      "author": "Tim Fuller",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUifE58a9C8HFPvaissDmOh_1zxGAotr4K5-7H2rwsDR_8g838A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great location!",
      "date": "2026-06-09T14:33:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "add42fce-72cb-4fbc-bec5-85c97b216bca",
      "author": "William Ackerman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOUfBxttLBq7xJVQo6ACJbcyKe6qP-y3JGIi92THsmeH7iqw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service and easy sign up",
      "date": "2026-06-05T13:25:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f5e085e7-2474-4695-a895-4ee10453dc07",
      "author": "Nik Shipley",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZx5LScnbsRB_oKInl47IWOGbmBbLxpyogGu_CjIwiuWmkwiQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Shadda provided exceptional service and top notch",
      "date": "2026-06-04T20:19:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7c1f9385-f665-410b-86f0-8ec0c1126710",
      "author": "darwin branam",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUWaQowgXVtz1BYwBl_KstKLoZFqmMkcaniKZbf535XOMqeQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thanks for all the help. Been a pleasure!",
      "date": "2026-06-03T19:59:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9954065f-f045-4520-bfae-cb2e227b8355",
      "author": "Tom gerber",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKDWoBkMw-3PbpFUHipp5JtpQRHhRvz0AAmqOCe0iYiWxQ4Spa=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great staff!!. went above and beyond to help me coordinate storage from out of town !!",
      "date": "2026-05-28T23:13:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ea3aa449-9aca-4fd6-9cb1-ce4038ce9063",
      "author": "Shelby Lehman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKsoYWqNE6-H-l8ZUfeYVgxVomU93olm-hJkz_S2aIpec_bg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Highly recommend! I believe Daniel is the store manager at this location and he is THE BEST to work with. I was shopping around other places recently and honestly Daniel is what made me stay. He always so friendly and easy to work with.",
      "date": "2026-05-21T17:58:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "009b1671-9d26-4f3c-adf1-3b3e2fa679c8",
      "author": "Cindy H",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIl67Q9ho1MB1aQiS8qtZir97lXnGbwMsfqupK3eHH0cuF0YxQG=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "The office staff are very friendly and very helpful. The storage lockers and builder are very clean and well kept. There are multiple entrances in and they are all secure. Highly recommend.",
      "date": "2026-05-16T19:32:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6ea6c734-7d7a-4275-b5a3-671f522e5b33",
      "author": "à feuilles persistantes",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHcd-sbkHL5BneUAAZoxSKEx_-tgmH3iwHm4FlUV2v3wZYMRo0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Super kind and helpful staff, clean and organized facility, affordable and a great location - thank you so much for making this easy!",
      "date": "2026-05-14T17:02:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1fcc0f96-3668-41a4-9907-9ead94d7eb25",
      "author": "Colin Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVskPgQgjl0KvjT7awuDlRllm-fJ0YQ-IM6IuL7ttGcA3T-Mnfg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Love this place! Friendly staff made the move easy and great facilities",
      "date": "2026-05-14T13:44:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "94f41240-6a9e-48d8-8acb-c06b4da77f43",
      "author": "Darlene Crane",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWKn316n95jy-2BUe0Zb7sVzmH8zHYHjG00naS07aFV-Dfww=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Danel is allsome manager i like doing business with  mini mall",
      "date": "2026-05-11T19:47:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e7ec6c36-6e3a-477b-ab19-054a2a9d935f",
      "author": "MIKE BERON",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIO_RkTQTM5QFs-acbgQcHtAKvEXr3E7e0dtKVps-iQPP8GZQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-05-08T20:00:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "714a8dd5-c12f-490d-bbfc-6344aaf02252",
      "author": "Steven Crusinberry",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbgRkun_bewyYUaGC1W9fxYheoITFTDHioM1W_-ZEj6UFVoA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Daniel and the entire team have been amazing!! They made a very difficult transition easy and I could not be more appreciative!\n\nI’ll highly recommend this facility to anyone needing storage in Chattanooga!\n\nSteve Crusinberry",
      "date": "2026-05-05T16:00:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4110fba9-63a1-40ed-90cf-e70c58d1b86f",
      "author": "Evan Bettis",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMJQfJ4Gn0kZne4mbVgxyVkL-Yi4b6W8PkeYi4_ZAneQzl9m4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Shout out to Daniel Turnmire for his good work. He helped us get a unit that was exactly what we needed for a few months. He answered all our questions and billing was easy. The unit was clean and in-door. Thanks again.",
      "date": "2026-04-23T19:06:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "05612fcf-ef39-427d-bb87-2da3686e4341",
      "author": "Jamie Starr",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRFcQRgcDylpNN-bVayYybHjZ2t-V7QgSktOAIFIfEjaHukVT54w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very Kind and very Friendly. I forgot his name.",
      "date": "2026-04-09T20:46:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b4eea10e-79bf-4d19-b113-6e813f6e728a",
      "author": "Elizabeth Greaves",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3mrzuarxZrQ0UtNOKKUwh-Uqq4W95_HdRW6rlZ5_Rwakcqf8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Fast, eady service! Daniel was great!!!\nClean climate controlled storage. Great price",
      "date": "2026-04-07T17:33:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "899b7e0d-c13f-4841-bf5f-8bfffc96ace3",
      "author": "Amara Home Care, Inc",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeLQ1lpl6bCo4lUpOjQV78eSvhrj7VAoBZbpZh1ely0e1LFQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We have worked with Mini Mall Storage for several years now and cannot express appreciation enough for Daniel and his team. We are always taken care of and everyone is always super nice and helpful. Daniel goes out of his way to help his customers and it really shows! Thank you!",
      "date": "2026-03-31T14:36:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fe977bdf-a566-4520-a4e3-b75cfc5428cc",
      "author": "Ellen Ellis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaTALtfj_tK9si5aGmD3XeBqo11O1tjfQRwSi57HzfQb6VoMc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Best storage unit in Chattanooga. The managers in office are helpful, so nice and heads above others in the area because of rheir superb customer service!!!!!  The place is safe, clean and very accessible.\nWe moved from USA storage due to monthly fees increased without notice and creepy office managers\nMINI MALL STORAGE IS THE BEST",
      "date": "2026-03-28T18:10:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7ab30f80-49b8-4d46-949c-00a7bda672c3",
      "author": "Jonathan Howard",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKL7T95X1c1IhK1XhMa0UcD2mxzWVYSgZKQYsooxJ-CsD3-Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I've had my storage unit here for 3ish years and had no problems whatsoever",
      "date": "2026-03-25T21:04:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4b79328c-4062-43dc-bd9f-92ad233ea077",
      "author": "Leslie Gar",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVOPBZPP1dPQiSJ9GAwIk-V5EZApeKRK396acHLSHTeF8iQg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have a storage unit here I absolutely love it here easy access to get in and it's nice and clean also good employees nice and friendly  I recommend getting a storage unit here",
      "date": "2026-03-19T20:28:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7c047d0b-35b4-48dd-827d-8319a4368d31",
      "author": "Jonna Marie Williams",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2xK6kY1rG8-LT3XwhE6CDy7Qf9lyQ8Ge65Sriw_C4VJB56A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Daniel is awesome!!",
      "date": "2026-03-11T21:49:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "adfec8c2-4b06-4605-82b4-e162171ff328",
      "author": "Ladd Ledford",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlfSAAKwhDqJN4cnS6CqQ09y-lUeIZ4hm7RN15tW6h0dS_vA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly staff. Extremely clean.",
      "date": "2026-03-04T22:19:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "81b951a6-1f63-4b0c-8460-517e138558c8",
      "author": "Pamela",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzimEuTm8-kwp87CK3eSMYUGbIrcXRB6UAZL8wSfwz_xSHRA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-02-16T16:05:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f6d1cc02-db93-4622-ab28-b66ece9fd09e",
      "author": "Eva M",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGKHk8R7ocw0LZgGqo9foA23ky86Q3jOoJYDKQYy6_eeR0-69C6A=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great place for storage and office manager is so nice!",
      "date": "2026-02-12T23:10:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b34583f5-937d-441d-b34f-fb2a8cb95026",
      "author": "Karen Widener",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSrFBu3NY0A3zKMu5e--NIYIS0A6mg0gvUtDnRLV8mhVyC6vE=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Mini Mall Storage is a top choice in Chattanooga area. Very friendly, competent and efficient customer service.  Convenient, clean and safe place for your belongings.  Highly recommend.",
      "date": "2026-01-29T12:52:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8e01bf7f-bdb7-4359-baa2-99aa2ae467bf",
      "author": "L. Victoria Rodas",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYJ3edhkloXPQHXrz4YMUTxpA7BCVCbFj9LRnylfQBvZub2lLJ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2026-01-26T20:39:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8451c78e-3c81-4102-b2e6-a48a640fab49",
      "author": "Curt Sims",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCYNkDk1xs0-HInM-2k250oMTnzYx8neny9LI3_5c_4vhZNiE=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-01-22T14:39:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f769fabf-bafe-446f-b220-33f6f0d7aa93",
      "author": "Chuncey Virgies",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4l6apk6CRU-5N-M7Qih7Sf4dl5e8XNad644b2J0mQfkCI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place to store",
      "date": "2025-12-11T20:31:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a3b42945-2f7e-4cda-962b-953e5f75157a",
      "author": "Heather Dunn",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNgt6PZcJI0uo8JrnRKKNmlAPcyU7fWG5FXIzq72R54knLMA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Daniel and Bobby are awesome guys they will help you with the storage u need. They go above and beyond the expectations",
      "date": "2025-12-11T19:38:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "46d6064d-0eb8-4e60-a150-c7825a696387",
      "author": "Delois MCclain",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgJYsIuAQTR7Ld-pz9YVKhWfoks9ntK6QlJ97fryN-ipkMQg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I love Daniel, his communication is wonderful and he is so helpful. I will recommend them to my friends and family.",
      "date": "2025-12-09T22:00:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "61989d31-92f4-4153-af33-6c707034c336",
      "author": "Holland Johns",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3gUESbkctJB7RKyWs8A4TOruToZktZb2SEyJR5RcV5XWJAg4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Love Mini Mall storage! Great people working there. Very helpful with the business they provide, as well as supportive within the Lookout Valley Community.",
      "date": "2025-12-09T20:55:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8f6c7acc-6f7a-4da1-975c-1fc591305bc5",
      "author": "Nancy & Gary Summers",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVxjo0ETLTfBwV_xNbO8lBxJHFBvp49cmbLvdD9VE6plKYGuEvOQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Cuteous and professional",
      "date": "2025-11-18T19:20:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d3879576-9fae-4a49-845a-6ff71c683c0c",
      "author": "Carla Sanderlin",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ19JKwSUHCaxg_HZ_peQYyjf5marketUMQKTXmmRPgbVU8iw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I concur with the positive comments my friend Tina Bowen said about this storage facility and the property manager, Daniel.",
      "date": "2025-11-08T13:54:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "89be71b3-6522-43bd-99ab-f6c078105181",
      "author": "kathy campbell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYefyC3ZZYp7D7CogF2lFU9v5_8-y6PXWfQoNm5Owq-ItY3g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Always helpful, I feel safe when I come to my storage unit to work. We use it to store items for our antique booths.",
      "date": "2025-10-29T17:16:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "48dabb31-f4cf-496f-a477-752f6eee1ed5",
      "author": "Tina Bowen",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGZr2ZkyGwzgQ3DXioPmplGjVQ_Rg_vOOdEZVaio4gomQPbDQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We had a great experience with Mini Mall Storage. The facility was always clean, well-maintained, and felt very safe. The manager, Daniel, was one of the best parts. He was friendly, professional, and always willing to help. I highly recommend this location to anyone looking for reliable and secure storage.",
      "date": "2025-10-29T01:51:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ee8cec36-0a1f-4b2c-b3e1-8be9e6184e50",
      "author": "Justin Wilson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4TQpivr_GLwB79N79_FcrstPe68uvFLTcuTrWwL620cAzPg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Had a great experience.. Thanks too to properly manager Daniel Turnmire..",
      "date": "2025-10-25T17:27:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "70a5b8a3-8519-4d7a-964b-e9a6139c463b",
      "author": "Joshua Webb",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWg4x63jGSVQQM_H6IXaLHX0NBqPVD6ZFMW6DSpw4C1m5SHaIYdbQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "As others have stated, the communication, service and consideration Daniel provides here is second to none. I can't recommend Mini Mall Storage enough.",
      "date": "2025-10-24T16:57:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7d2497d9-04b5-4b08-b89d-027d3b2e57d1",
      "author": "Kenneth Mar",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1K3-kkAU9ll29fWFSbr4lCAiQibM7iofobUJGdi_STqoFqJlG=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "It is a very nice facility, a very convenient location, easy to get in and out!",
      "date": "2025-10-17T18:25:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "662c67f2-2509-496b-a431-76c6551483cb",
      "author": "pam bone",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrdT7bmUJTfdCSu7AVTIVwqPuDN5hJ9c6VHs3mONOdn9SkTBYq=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Daniel  is very kind and knows is job.  He answers all your questions and will help you any way he can.  So if thinking about storage and where to go come see Daniel at Mini Mall Storage.",
      "date": "2025-09-27T18:06:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "af5a67e8-35bb-4aa4-b5e0-8353878dac1f",
      "author": "J G",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYSkTOrNcgyVCb4O_QvV-3NTbr1E1QNy3Le64KzYEjDXwh1WtdJA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Daniel at Chattanooga Mini Mall Storage has been fantastic. He always takes care of me and makes the process easy. Highly recommend this location!",
      "date": "2025-09-23T20:18:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a665691b-744e-4ea3-86cd-eee9d2ef7ced",
      "author": "Haleigh Stewart",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV99OYorTudDNqd9wEpF5HBDT-R33PJ3rIy3e3erJZ8nFPvu6Ju=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The mini mall storage is a great indoor storage facility!! Very high security, clean, great installation, U-Hauls available at this facility and much more!! Daniel the manager is very friendly, easy to talk to about any issues you may encounter, and has a great attitude!! And if you join today your first months free!!!",
      "date": "2025-09-18T13:06:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a6ce94ba-c5d1-4bfb-80c8-403946b23ad8",
      "author": "Roses Taylor",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbgO4QTju93QwRtVghSKz-i7GZiCyuRIe4HYXnwWBaLI99pRwapg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Daniel was very clear and helpful in explanations of the options and the workings of renting space.\nI look forward to renting space here.\n\nThe above message was written months ago. I would like to add that Daniel impressed me greatly even more when he discovered right away and called to alert me that I had not locked my storage unit as I thought I had. On another occasion he even helped me get a heavy mirror into my unit. He is a treasure!!",
      "date": "2025-08-29T17:54:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bef67338-c292-4d2b-a865-0858c9860efc",
      "author": "Royce Setzer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxZYpS-iTFPjRBuBr5j8eZ2AelCmeRCdDk-jPQ61nu3N9qbw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Daniel manages a very professional operation and is a gentleman to work with. He has made my experience here very smooth and worry free.",
      "date": "2025-08-26T23:31:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "27dd3471-5a41-4787-b95c-729ff2f7c1ff",
      "author": "Michele Worthington",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9eetvb6u2BXzr-tcTS_oJI1sbfKN02j2yJN5OjsCJ0ZHarst0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "It’s so well managed - they anticipated all my needs. And if you have never been exposed to southern hospitality, you’ll be pleasantly surprised at how they care and greet you with sincerity. A plus rating. 10 out of 10.",
      "date": "2025-08-26T13:49:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cc1cd08b-16d2-474d-af54-c60e61f26984",
      "author": "Lookout Valley Chiropractic",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvR-FbipDyEslUadVoOetu5NzKg4ObEgtYn8K8jonN15CucpNA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-04T18:51:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "20ac5ff2-1109-4c12-ba93-63929e198275",
      "author": "Becky Hicks",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK76oByCF5et6myiu7mUio4Xuh4lmCqknTrEBg9D09eBAOthA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-04T03:30:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2df1d1e1-7809-4380-84fc-4a18cd77246c",
      "author": "James Dill",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLim4vr-uKbmQDPtOVVWNS3NW_QC4sQ1xjr5o0sRFDdNNDE4g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-02T20:28:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2c95e18e-9bf6-4ba5-bd83-6560f0f63e5f",
      "author": "Michelle Ruest",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGw5vEQC9XTVxaKfnXmZgYvl38mliWh3frSzAxTligHqBxpJE=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Appreciate communication and customer care! Considerate employees!",
      "date": "2025-08-02T14:13:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b242cb36-8578-499f-8427-1c3b162214c4",
      "author": "Chad McBryar",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsTcn0xlSo40E0ZMs-jdty92dLCYjosD8E8TuqG_DI1QU36w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-02T12:50:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c79fdf92-e895-4e92-b3a8-30570807101e",
      "author": "April Chapman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBXgKO4njhr3pIqBBZwZGza_M8cBgiVwX5lZu_28oZLu_BS0xN=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great place and very kind guy that works there",
      "date": "2025-08-02T00:14:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4382afdd-2179-4625-b034-8c60997d48c3",
      "author": "Natalie McBryar",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbQ97EfrFNUhpqxHXaC0l2LKYETdx_K-Fr_6q5UCS6pJCeVA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-01T21:53:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "02e44ca3-f3da-4245-8fd7-ec90844e969b",
      "author": "Amber",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVByCo9rHKVsrqq-T3pFlqGw92EuQ2H4C1ROIaIgnYTgJGqx8XT=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had to quickly find a storage unit close to work and Daniel was such a big help. It was no problem at all and he made the whole thing easy for me. Great customer service!",
      "date": "2025-07-23T23:25:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6b23cf57-fefe-4ceb-9672-dcaa614b9918",
      "author": "David Yoder",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLx0fTE_lDA1VM5RAXw9LIki2JMCNCUQHJhHfYyqmLJj4_JUA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Beyond helpful staff. Clean facility",
      "date": "2025-07-18T13:20:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "15304905-4c2d-46e6-88c4-86c03ff950ae",
      "author": "Mike McClelland",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJs8cTTRP9CY900AhGthBxkxhVuPb7J5u_-Ozij5bece8cVTw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very clean and convenient storage, thank you!",
      "date": "2025-06-29T14:25:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4396d73d-b6f2-4517-96b7-69e2b4aa5004",
      "author": "Jeffrey Hunneke",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2ycW_A0SExe8dUXgMGnl1-ZTUNoPYN-gn9tINFfA8byguxA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly and easy to work with",
      "date": "2025-06-13T23:56:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7d93ed81-4096-4ec7-b39b-0f3bc48a0286",
      "author": "Mark Schock",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbpZyKWTLs0SWUo-TwToz5lMZIcBGcwRV2nhBuuo5_H5gdxw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very easy sign up and clean.",
      "date": "2025-06-12T21:00:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Mark, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. See you soon!",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8e2be52f-5357-4e54-b483-20c7ddeba7cf",
      "author": "Amanda M",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHsIRRGetW4jLsFBc4CciXrK8eBeSnqghsne7tIIX90X8zGIiY=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Im giving the office manager a 5 star review after he called me today and explained the issue with needing help so he doesn't have to work 6 days. I also want to say mini mall corporate deserves a 0 star due to not wanting to reflect correct office hours online and on the sign. Get this office manager a raise. He was awesome on the phone. Nice facility so between his call today and the conditions of the facility that gets a 5 star.",
      "date": "2025-06-12T01:09:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Amanda, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5e80ee17-a254-4a6e-96b9-ffd939c8d7fb",
      "author": "Jessica Hester",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtKmWvN19e89QMxAVUhxwwi6TdORT0VwxIUT2a37WpbVXZxRw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very nice and I would get a storage",
      "date": "2025-05-30T13:46:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Jessica, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "93884f0f-ba31-4473-a559-1bf105a0125e",
      "author": "Wilson McLennan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJdIuB1CFzq4fRIj05IpKjIc9oOIZOSr1cI3qXatFcMKqYmA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Daniel was a huge help - he was very upfront and made sure to be as transparent as possible about pricing.",
      "date": "2025-05-28T19:41:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Wilson, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you.",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "73e9bda0-3da3-4d7e-a3ab-67c16d14a48f",
      "author": "Abby Palmer",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKw3wNRKRm-d1htWkhCMUKOdbDAm4BS50G7yJTgq9EQBMeq9CN=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tammy- we really appreciate the first class service Daniel has provided!",
      "date": "2025-05-22T16:15:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings abby, Thanks for the kind words! We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ae2b7651-3694-4830-92ca-ef81456d7e03",
      "author": "Tara Croft",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhhw5Br4uyyHIIl35BB9fkiCXpeQJ7Go6_bUsWCAFrjDBEKA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Staff was always very helpful and facility is easy to navigate. The dollies provided help when moving in and out of unit.",
      "date": "2025-05-14T20:54:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Tara, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "16e5983b-bba8-431b-986a-752cac8c6a06",
      "author": "Dena Evans",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLG8KvwFzB5Vir7eS07vmf2kUnjOzHHzlG_Jk52eLqhKPTlkw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Such wonderful service!!",
      "date": "2025-04-30T14:14:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Dena, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "20b8136f-6601-40b6-9374-12bf2cd88f96",
      "author": "Mindy Jo",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZXUm74kX1jzToNdLv0LfjFSNawcixuX55xJmTLC24Cdlu2Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Daniel is the best property manager ever and I am thankful he is around! Definitely keeps everything tidy, neat & up to date! If I ever need anything fixed, he is quick with getting back to me to resolve any issue!",
      "date": "2025-04-29T18:47:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Mindy, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2df7563f-b905-4eaf-abc3-fe5b6041950d",
      "author": "Michael Hemby",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJelYR7_VDeP7JuQ-I4caFBhlHgaVBl1MNxJJRHh6Q-dqH1H7VNw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very nice and the staff is very kind and respectful and helpful I recommend this place to anyone",
      "date": "2025-04-23T17:26:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Michael, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bc691c1b-6515-4924-9263-819074324c5d",
      "author": "Ann White",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOr8b0WgyJUhe0uYl2m20lcqMC6AfZJlDnlb7T8u0OGkbODiNf1Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Our experience with Mimi Mall storage has been great! It is clean, secure, in a great location and Daniel is always helpful!",
      "date": "2025-04-23T16:04:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Ann, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! See you next time!",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "07f65131-4e6d-4d3a-b25b-0beddb1f47b1",
      "author": "Jacalyn Long",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpY1D-7IdQAivc1Z3BMamvF7IepxbuYyxDWKou8KJTqIT4sQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "My move in process was very splendid. Daniel was so kind and prompt. I can tell he’s good at was he does because he knows what he’s doing. The facility is always clean!",
      "date": "2025-04-23T15:32:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Jacalyn, Thanks for the great review! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "76966b0a-80c5-4add-a7fa-689d98b9f373",
      "author": "Jade Valcarcel",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocII9hopJH7bs17xHAw4JeLmXpGJvvK7ez6BQZTHRvm7cTQV4g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We recently rented an RV parking space from Daniel and Tim at MiniMall Storage. Daniel actually called me back after listening to an inquiry call I'd made a couple days prior. He talked me through the details of renting with their company, and based on his customer service, I decided to rent with them.\n\nWhen I arrived to do move-in paperwork, Tim and Daniel were there to walk me through the process. Tim was brand new and learning the system but was super helpful showing us the space and explaining the gate operation. Daniel was also incredibly helpful and walked us through all the paperwork which made the whole process a breeze.\n\nOverall, the facility is very nice and I would not hesitate to recommend Daniel, Tim, and MiniMall Storage to anyone looking for a storage facility in Lookout Valley!",
      "date": "2025-04-02T00:09:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Jade, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "812242ab-7aa5-48cd-b456-326f13976b96",
      "author": "Chris Mcmahan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIY4k_PgdCtbtWyUr_8SRs7rCWBHC_cIzn3ZD090-aeXi_BqA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-03-17T21:04:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Chris, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e387c86e-1d64-45b3-b51d-77ed1eee59c1",
      "author": "Ruben Olm",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuYa0M4yd8rH7gtlM2xKioptNdPKTnG768uE9jeeA2gsa2YNY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Was impressed with the facility during my visit and then the high standards of customer services just maxed the whole experience fantastic.",
      "date": "2025-02-10T15:45:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Ruben, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cd292ccf-0c71-464c-94ee-211561a0da01",
      "author": "Heidi Brady",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXb1JKrnANlKQLyCzm6W8N3bzCfYks9CNM4Up-9GJe_uLyjzfJV=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Daniel was very helpful in getting us set up with the right unit for us.",
      "date": "2025-01-30T20:39:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Heidi, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon.",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "81f60270-b232-4fea-8e42-1d147f9b90e3",
      "author": "Jody Stanley",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsy0kxtsWS8nwaaHEJj5lu50Qsr0skMuK9Q9db_Vb_EFVG1vPCkw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "CLEAN man it was clean. I've never seen this before but I LIKE IT there was at least 1 rolling card at every entrance from what I could tell for anyone to use to move storage in or out. Thank Y'all",
      "date": "2025-01-28T05:25:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Jody, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b39d8f65-1f46-47f4-b253-fc75f9b01bd2",
      "author": "Tiffany McBride",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_BavgspEJmcGaDVxH8C8u22IVD9tgjXI22uvd0Y5S8n1c4xnH=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Love the safe feeling",
      "date": "2025-01-16T15:04:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Tiffany, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. We're here for you anytime!",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4d374137-832d-42e2-a221-10117303b42f",
      "author": "Daniel Lowery",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXO8pOs0QMf0dtIwMBd9Zd9x8CmEDsPySS6yi2pXrqxEXkng-Z2=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Up load great",
      "date": "2024-10-28T18:39:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Daniel, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f7009e13-cd1b-488e-8d03-fc9ce69ca009",
      "author": "Cynthia Schermerhorn",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZXUOfOTMzqCihU-BcoJJ-XGDc1kCk4aO32uVwZX5CuwkcGWzjAQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Daniel was fantastic during the rental process and made things very easy. So far I would highly recommend!",
      "date": "2024-10-24T17:00:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Cynthia, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. Hope you visit us again soon!",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0ae0c8b9-f3f6-4e22-afe2-ab7578f9842d",
      "author": "Connie Tyndall",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNI0MxMmq0VLC0jgDNmRDNKK2lQYSMSAX0sT4zBDPsHj1kKA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Daniel was informative and friendly and very helpful.  I would recommend renting at this unit.",
      "date": "2024-10-18T18:40:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Connie, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
      "replyDate": "2025-06-24T13:20:58.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e05898c1-b015-4774-85ea-4493fea58aba",
      "author": "Denise Bates",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoOYRJaeqw7qkWGsKTFtINrkxaTqZobLblRPwG6tI2Bqm2mZPz=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Super convenient, very clean and obviously well maintained.  The on- site manager (Daniel) was so helpful and friendly - great experience!",
      "date": "2024-10-06T11:44:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Denise, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2025-06-24T13:21:16.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b0ad859f-7a51-4bb0-8b5d-dc042fa31254",
      "author": "Janet Persons",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTRfuQh_OHq3a4Pij2IsLws6tK3emn2soll848Xa8fXEFDE2ZD=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Daniel was patient and very helpful in helping me select the correct size.",
      "date": "2024-09-11T13:31:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Janet, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
      "replyDate": "2025-06-24T13:21:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "da97c961-864f-4dab-8b8b-e7b3fe5c4242",
      "author": "Teresa Strong",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdLqt4IekWTryoPVUew4sBazmgwwecLdSPD2OZOC3ZyAGZYqo=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Easy to get your \"extras\"  moved in. Always a cart at the entrances to help you. Management is friendly and works with you.",
      "date": "2024-09-10T17:28:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Teresa, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! We look forward to seeing you again soon.",
      "replyDate": "2024-06-24T13:21:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "38394676-15a8-425a-8e7c-1531f90be542",
      "author": "M M",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxQQHrEhMaS8cZnZudUEzs6nWlPlOdCE6ax-IJX70a5cMu5BXu=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "It’s rare to find cheerful and knowledgeable people in customer service anymore.  After reading reviews for other facilities, we were pleased to meet Mr. Turnmire.  He was extremely helpful in our search for a clean, secure and affordable storage unit.  He explained the various units available and quickly helped us make a decision.  Nice to do business with him!",
      "date": "2024-08-01T20:56:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi M, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-24T13:21:16.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f604d255-719b-48fe-94d3-c44e2ce503ba",
      "author": "Bren Logan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUECAPZjlaJSMy1-zE3y_qK5byJKG5_uyRJbPkhwwyrTSnbe9WVHw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Absolutely a wonderful experience! The gentleman knew his business and that made mine so easy! 10/10!",
      "date": "2024-07-24T10:45:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Bren, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!",
      "replyDate": "2025-06-24T13:21:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e3e7f501-0c28-4893-8fc9-e89d0bb9cf22",
      "author": "Loretta Wynn",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnh1zojpj_M5TF9vYwpU0syJs6Mv01FSYSfbi3qFdAX40dPeju=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2024-07-08T16:26:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Loretta, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-24T13:21:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0fdede9b-1eed-43f3-91de-dbd89234c34b",
      "author": "Ray Tyczki",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOmRmXIxwnn544N417sRg0GwM3iGwwbKr4-Tek29TY0N1-xw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Service was great",
      "date": "2024-07-01T16:47:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Ray, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-24T13:21:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "60a6c5d6-7922-411c-a43d-d17078af4691",
      "author": "Andrew Bearden",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxWk-CE0fqeWraDEh_LddU7s6nREryfgl39hqd_LbRNaN5VxQc=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very nice clean and simple to rent good options on sizes and promotional deals help a lot in short notice very pleasant gentleman friendly service too Daniel was amazing thank you for the quality service.",
      "date": "2024-05-10T16:54:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Andrew! Thanks for leaving us such a wonderful review. We are thrilled that you loved your service. We’ll be sure to pass your message on to the team.",
      "replyDate": "2024-06-24T13:21:16.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "adb9ca4c-faf0-4509-aa66-718d2f8d7e45",
      "author": "Steve Hennen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDwT2FIpw57qiQpythwaxzw30d5Ri_6L2k5t1xL-7ETukgcYKv=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Like the Business you have there.  Clean and appears to be well taken care of with security.  The office person was very nice and informative about the area, great conversation and helpful.  Ifeel confident leaving my belongings here.",
      "date": "2024-05-10T14:22:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for your kind comments, Steve! We take pride in our friendly and knowledgeable service so thank you for mentioning your positive experience with our team.",
      "replyDate": "2024-06-24T13:21:16.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3b8861c3-2e2a-4395-8883-11131ddf4060",
      "author": "Nathan Braden",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV26yhbSAbYYoKnM1_jAMITbeltBijDYP153In3qxJhN_b82vYg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Perfect!",
      "date": "2024-04-27T13:11:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Nathan, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! See you next time!",
      "replyDate": "2024-06-24T13:21:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ef33a11a-b402-45e2-a7cb-10d7de3b8be6",
      "author": "Andrew Santora",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKousA_7gwkUVkZUTkFfo5CRCFuKfJ_S7nu8BaW0MgVFyxZOg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-04-08T19:56:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Andrew, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!",
      "replyDate": "2024-06-24T13:21:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "824de7a2-b377-4bc3-b84e-5f55406ee014",
      "author": "David Crouse",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMhKAUP_0qH_q7SV-JuFnSpKpRH2VpshUkO3ZNaijkpgJwjQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-04-04T08:29:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings David, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. See you next time!",
      "replyDate": "2024-06-24T13:21:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c6e45e09-7999-4670-9bba-ea719a4bb077",
      "author": "Carolyn Ford",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4jngo_vv6gGlfbBPpHJfwV91hgJgiDDliNZ668JkhjuWkj44aGQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Working out great for me.  Daniel was most helpful.",
      "date": "2024-04-02T13:12:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Carolyn, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!",
      "replyDate": "2024-06-24T13:21:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ea0fe4dc-4f59-4b12-8e5f-9260e5afd0c0",
      "author": "Steve Everett",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3KMtCpAtgsLiXPQFLNmWaJQqZI2OZ1NOCCXPfWRBTu64ENA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Has been a secure clean place to have access to at a reasonable price. Daniel is good to work with if there is a problem or if you need help with anything   Great job    Highly recommended",
      "date": "2024-02-23T04:14:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Steve, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! See you soon!",
      "replyDate": "2024-06-24T13:21:16.000Z",
      "tags": [
        "cleanliness",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "30077476-18dd-482f-b72c-b0b5fd82058a",
      "author": "Susan Austin",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfuQN2GHKcg_znFr6WlAS5Jq-n5liJAksRc7h108HttLJb1w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Quick and easy access to my clearly marked storage unit in a climate controlled setting. Environment appears safe and secure with onsite employees available certain hours of the day.  An added feature is storage for boats or pleasure vehicles in a gated area which was a plus if I had needed that.  Large cart/Dollie’s available which made moving things into storage easy.",
      "date": "2024-02-09T07:54:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Susan, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!",
      "replyDate": "2024-06-24T13:21:16.000Z",
      "tags": [
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0b46cbb0-383a-4d46-b4db-47f84c1a9cdd",
      "author": "Daniel “Debonair Dan”",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNJ7x1GuJVlv1miVIs5F6XmoxsWBOEkKpAFfStddAmuUaLSCe2xA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great facilities and prices are competitive for the area",
      "date": "2024-01-06T21:10:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Daniel, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!",
      "replyDate": "2024-06-24T13:21:16.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a997b5e4-a152-494d-a7f2-5f0440892a28",
      "author": "Bill Gaudet",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGxvtdk-vIHID6AOuq_SVZVKgKIAAiF8E1X5TiiPPG2BJIaQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I just booked my 2nd storage unit at this location and was easy to book with Great customer service. Daniel was very helpful in getting my storage unit as close a possible to my current one, and he was both professional and friendly. Excellent service!!!!",
      "date": "2023-12-28T00:20:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Bill, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
      "replyDate": "2024-06-24T13:21:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ccae98f6-1a7e-4cba-b79f-263e373c9a40",
      "author": "Chris Howard",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxTDXRjiuUNzqjAGbqhiMLSd9bga_WLQEah-g_a0LHUOUHiQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2023-10-06T00:42:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Chris, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.",
      "replyDate": "2024-06-24T13:21:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3fab26c4-1398-469a-a6e3-1c35024e78a7",
      "author": "Demetria Ann",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9aClhKRNXpr0Bg5c9JO2GCLIOC9oyKVCQvqFrY9QabFrsJQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Staff was amazing and quick very informative and the site we def well kept and secure.",
      "date": "2023-10-02T13:29:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Demetria, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
      "replyDate": "2024-06-24T13:21:16.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bf14201b-8f61-450a-81d6-5bcfdfeed218",
      "author": "Chris Keller",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInzBOIRoO_XobcMA0pnSGsseIvqU61JVTW7wdJJHAXyOE9jA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Wonderful experience. My attendant was knowledgeable, patient and kind.  Facilities were top notch!",
      "date": "2023-09-25T16:15:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "aa3f324f-5215-40f1-86b4-95f76ea71098",
      "author": "Lesa Seals",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWC38OXEOX9bzckwCXllOM8OgQgZLY64Kgk0LTUl7BGjAtn--XK=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Briana has been amazing to deal with during my storage needs.  She is always knowledgeable and assists anytime I need her help with storage.  Love her personality.  YOU ROCK!!!!!",
      "date": "2023-09-01T21:20:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e6b3aed6-d13f-43cb-8c8f-487abb73dccb",
      "author": "Mountain City Club",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKs_E355TbiO-0SEvSdqhf7DN2yegHMziMt08K4_cjmyaoO0w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Property Manager was a pleasure to work with. Briana was very helpful and made everything seamless.",
      "date": "2023-08-26T22:51:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "17a5fe71-6e6c-432e-8d9e-399e34e700dd",
      "author": "Thomas Johnson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIj4X-QQXXFAMTLr6z0spCt8SU_TCchhaTi7saVhKefFvOLoQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Real easy. Did everything online on a saturday",
      "date": "2023-07-25T21:15:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fe3926ad-36f5-437f-b27d-be1c9cf504b2",
      "author": "Scott Moore",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdCHskUOlh8wIG9ISXUCcXehgoAsVg7WvBtNocm4HObKMfFg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-06-20T16:24:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3b60d694-2b76-4406-a14c-b01969ff0282",
      "author": "Jeff padavana",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1HKMtZuuPNF-xATYnKOKiGoYqlVbIu1DgqzIVdc0MrVCtXQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Kari is very knowledgeable and helpful in every way to determine the right size unit I needed.",
      "date": "2023-03-29T15:29:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3becf89d-7ae2-4756-864a-858d98a70d3d",
      "author": "Eleanor Petersen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUe7VeELkZrN8RfTT1XprR_Ihrz3E3TRyDuhN5l-gq7A5EVxBMM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I was going through some tough stuff, having to move and get a storage unit figured out is so stressful, but these ladies were so sweet and helpful. They made the process quick and easy and took the time to go over everything with me (I’ve never rented a storage unit before). I felt secure and at ease about leaving my property in their hands.",
      "date": "2022-07-27T13:22:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "df9e7b0d-af2f-496e-98e5-cc8ee7a25160",
      "author": "David Bevill",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXZuf6nbVofsPts9MaWVjuipagPyXjlm4WxQ9qPNc5gckivGcjtQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Safe and secure storage including plenty of cameras. Extremely clean. Professional, knowledgeable, and double-friendly staff.  What more could you ask for? :-)",
      "date": "2022-04-22T17:31:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5cc68a2c-3c29-4f4d-b16b-f94987f570c0",
      "author": "Hannah Beck",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqZwYiQgCwFKzhLQRYp1sHSxzZy2O1PSsNwT0MHjbNyG-uBA=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2022-03-07T18:36:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "61fefcb5-440c-490f-8787-c2aede2e852f",
      "author": "Ronnie Alford",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLE3oUV2PFFPKL7d_mk6yBKGUxL4rdVPazlu4nB61s8BZejXXXJ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great Property Manager, easy to work with",
      "date": "2021-07-13T23:09:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f3d9db38-008e-4cfb-9cf9-447ae8de4fce",
      "author": "Fast Track Moving",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtVsMSXy7ahuhGcwTuNTTYwkcfB58P0B17tcxTgGpg1sG_eapT=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Wonderful experience!! Glenda took the time to walk me through a tough 24-7 rental I was working on. It was a Saturday and it was HER DAY OFF!! and she still answered the phone and helped me out! Highly recommend Glenda and Boardwalk Storage!",
      "date": "2021-05-15T14:49:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c1a73d40-4071-4a5f-a61c-bc679bac355d",
      "author": "Steve Everett",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLi--rH1mU4ebBAnhXjVVATPvBlDX1JASmtDovQsnZ3EQqT2A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "When places change hands and new management comes into a business it makes people just a little nervous but that is not the case with Boardwalk Storage. Glenda is always willing to help if there is a problem whether it is needing a rental truck / trailer or needing to move into a storage unit at a reasonable price. Great service and then there is Levi he keeps up with all the comings and goings on the property always ready to make a new friend   Great Job guys",
      "date": "2021-05-14T00:27:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8660f400-c4da-4b79-be00-e3554542de4d",
      "author": "Tim Fox",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_0IYOYq7pB7QdoEJdDBITEfND9GCL7erpnIifE8-FEOppuA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-05-12T21:25:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f55c66ef-1d4a-4101-9f68-cc5139ec588d",
      "author": "Charles Rollins",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsCP9JX0xM4ouczDg4K1aJFy2lqKh99XXQAMb5RVEno3C3xg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2021-05-12T00:58:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ddaccb63-74a9-44b7-a7a6-43b82885759c",
      "author": "Neil G",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpEixd2zL9felNqH1EddO4m-8svDqi65Xa6fV-Krc2p9Ztqg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very courteous and helpful people. Glenda is always available. Nice to do business with people you can see and talk to!",
      "date": "2021-05-12T00:28:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c01e6331-b905-4e51-9b62-486a8676a8fc",
      "author": "Frank Jackson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6XlWoKEtrLyDvsKqsGWtYgzY8P6_VHAnfR0Bhi82rFD-0Rlod=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Always very helpful, understanding, and reasonable. I have two spots rented, and she make the process easy. I really like that they have the auto pay option, becaUse I am forgetful. Being out of town, often, I know my things are secure and safe.",
      "date": "2021-05-11T23:02:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ef8b4f54-bf5c-4459-ac79-73081c53d51d",
      "author": "John Lambert",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLi2DVG3-65JIW9ueZw6_IPti_qS2Ynf5jxajGaeQj-hZWHbQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-05-11T20:25:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "eda250e5-e59e-4f8f-aba1-c964d04d5dd3",
      "author": "Susan Moore",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOmnT4vv7ic0iftCU3HjMi3KeCjwgUBKA3zIsnG7mtlPND7w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-05-11T20:02:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    }
  ]
}