{
  "summary": {
    "average": 4.6,
    "total": 123,
    "distribution": {
      "1": 10,
      "2": 0,
      "3": 2,
      "4": 8,
      "5": 103
    }
  },
  "reviews": [
    {
      "id": "05a8b51c-5aa6-45fe-bca3-510c45a5987d",
      "author": "Elizabeth -",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhqv9gcbcmHgvBzytBk-9KlBKWZ42seb0uzYJgxOJCLlT_Ww=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Highly recommend!  This facility exceeded my expectations.  It is consistently clean, well-maintained, and secure.  I often visit during nighttime hours and always feel safe, thanks to the well-lit property and 24/7 security cameras.\n\nLindsay is a consummate professional who has always been available to answer my questions.  Last year, she was instrumental in helping me sign-up with two new units.  Her assistance this year with my recent three-unit agreement renewal was exceptional, making the entire process seamless.\n\nLast year, I shopped around and decided that Mini Mall Storage in Blountville was the perfect facility for my storage needs.  The pricing is the best.  Again, I highly recommend Mini Mall Storage in Blountville.  Thank you!",
      "date": "2026-05-02T21:01:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6e42772e-eccc-413f-a3e2-1672ce7b58c6",
      "author": "stephanie garland",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQQXsOkfXZQjuLrqSp0Mu6hrnFgG7qKKARUp16Ecbf5hP_GA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I rented a storage 5 by 10 unit. The over the phone process is a very simple and easy process. I would recommend to everyone that needs extra space.",
      "date": "2026-03-06T14:14:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "86d8a627-65ed-477a-b814-82ebade71d2a",
      "author": "Chris",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUCav23hXuaRvCl9DONbOWfqbbUdSV0LIm1pEXYOZjvSOk4g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Lindsay was phenomenal! Helped me with all my questions and really cared and helped me decide on what unit would best fit for my situation. She was kind and patient with me even though I had a ton of questions and I'm sure I repeated myself multiple times to understand fully and she was very willing to help. I even asked to see multiple units and she just made the process for everything smooth and easy. I want to thank her again for helping me with everything.",
      "date": "2025-11-28T17:38:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cf3b5399-4e12-4d58-b690-f45cc51c9215",
      "author": "Donna Sams",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDKgxbPGs36oOR88TJ-vGOmPZX7AebIjJGNpOTOcmZSxIX4Cka=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Best customer service anyone can ask for! Lindsey thank you for everything !",
      "date": "2025-11-19T03:40:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f6086a77-fd14-43de-931b-cc15bb52d397",
      "author": "Ryan Willis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6ZZbunnQeIA8TdxQNmiBe2Oa8lGpBvnMI50js4p9AXmmOkg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Exceptional Service at Mini Mall Storage – Blountville, TN\n\nI wanted to take a moment to share my outstanding experience at Mini Mall Storage in Blountville, TN. From the moment I reached out, I was impressed with the professionalism and attention to detail displayed by the staff.\n\nIn particular, I must commend Jeremy for his exceptional customer service. He went above and beyond to ensure that all of my needs were met, answering every question thoroughly and assisting with all aspects of the rental process. Jeremy’s dedication and friendly attitude truly made my experience seamless and stress-free.\n\nIt’s rare to encounter such a high level of service, and I’m genuinely grateful for the effort Jeremy put into making my experience so positive. I highly recommend Mini Mall Storage to anyone looking for secure, reliable, and customer-focused storage solutions.\n\nThank you again, Jeremy, for your incredible support!\n\nBest Regards,\nRyan Willis",
      "date": "2025-11-17T18:58:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6cf81481-9bf1-40a4-9995-643bafea4ecf",
      "author": "Matt Lovett",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkdbQFQ-fhWm7Gfgnr6pBQoGceLS3RmAMNRzKsGZMSQqy4Fw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Was clean easy to access, had no issues whatsoever so ever, I wouldn’t hesitate to use them again for storage needs!",
      "date": "2025-11-10T16:03:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "df8fe000-97eb-4dd2-9cb3-e7df53fba2f5",
      "author": "Greg Moore",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLw9QsRKJjfrHGi9WCOeeh4G_8ucrGPFzo_1yH7jBmVELWZvA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy to work with",
      "date": "2025-11-09T15:44:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "cba81ba0-09b3-4794-a7d1-be1df9d6bb78",
      "author": "Terry Mellons",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3jWSI_meV8KwEHPdr7O8ey_bcyIS23i-pyrSNe2tUrlyJNaI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Lindsey explained everything to us when we called to get information on a unit.  She answered all of our questions in a clear, and understandable manner.  She was very personable and made our rental experience a pleasant one.  Furthermore, she made sure we knew how to contact her if we had further questions.\n\nThanks for your help with our renting a unit, Lindsey.",
      "date": "2025-11-06T01:12:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a7cc0b5d-ca15-455b-a01a-ada929d9081d",
      "author": "Renee",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWFMy8X9c1EYnFyR1Te2vri-HePe3CRoipCcrEoe9c_f8M9sF8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Rented a 10 x 15 climate controlled unit, from Mini Mall Storage facility located in Blountville Tennessee.\nI reserved online unknowingly through a third party app.\n**Don't use third party app for this company** the app didn't disclose all fees just said subject to change at each location.\nI spoke with Jeremy over the phone to finalize and pay for my unit.\nJeremy is awesome y'all ⭐⭐⭐⭐⭐!!!!!\nHe was calm, professional, understanding, and reassuring through the whole process.\nSo any time you hear about an unexpected fee especially a recurring fee. You question it... Jeremy was super understanding and listened to me read everything off the web page and email that I had when making my initial reservations. The confirmation email was not sent by the storage company it was sent through from the third party website, I was unaware was third party.\nJeremy apologized and said that wasn't right and encouraged me to go to their actual web page, before making a decision to rent from their company. Yes! He totally stayed on the phone with me as I looked them up and he was right the additional fees are mentioned but the amount varies because of discounts that are available. Jeremy let me know how I can benefit from available discounts upfront. I didn't even have to ask or search for them! Jeremy went over all the expenses. Jeremy walked me through the cost of each fee; explained what each one was for also if they were recurring or a one time payment. You have no idea how refreshing it was for me to not have to ask a bunch of questions just to get this quality of information. I also loved that by the time I was ready to pay I fully understood how much I was paying, the total amount and date of recurring payments. I never been so confident doing business with a company that I never worked with before.\nAlso 10 out of 10 stars for security and cleanliness!!! Highly recommend this company 😎👍",
      "date": "2025-11-04T15:03:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ba32ea1c-3f8b-4fed-8b15-537d75896ad9",
      "author": "Barbara Combs",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbE-079BrrLweJQKqkES2rF44rS660O1II9zaxT0BggVWbChvA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The office lady told me everything I needed to know with code and signatures ! Thank you for making it easy for me!!",
      "date": "2025-10-10T23:20:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2e9e780d-e496-457e-8a82-ba652275a652",
      "author": "Melanie Leonard",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ16-_zSdf8Izye9gZl6zL0WGlVM6XoMyVG1ORFsH5YMXHVVE0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The process was easy to understand and Lindsay was super friendly and helpful with getting my storage needs all set up.",
      "date": "2025-10-10T19:48:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c7134794-94ee-4ff1-a629-7d580528b56c",
      "author": "Erin Strouth",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqh1g3sQSkUNHcMSvDZ89hicBnoeUlb6XAQ7V7p4MKTOXGPA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I can not say enough good things about this place! I needed a storage unit (quickly), and Lindsay was calling me and texting me soon after I applied for one. She was even heading home from work, but offered to meet me so I could check into my unit that night! She goes ABOVE and BEYOND for her customers! I have had 100 questions, all of which she answered very promptly…as in quick. I will never use another storage facility again, as I have in the past. MiniMall Storage has earned my business for life!\n\nThank you, Lindsay, and the people employeed here who help me out and make my life easier!\n\nSigned, a grateful customer.\n\n12/10, I definitely recommend this place to anyone",
      "date": "2025-10-07T18:54:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a2bb92fe-06bf-4170-8be1-68cc2d27fac4",
      "author": "Tiffany Darr",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7weV9xj7r8kn3bMjYNPLOimEk7pRp9U_weIEt3ueXMK38nFFD=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "So I've seen other storage unit sites..this one is very nice and clean. They just renovated. I've had the BEST experience with Lindsay in the office!",
      "date": "2025-10-02T00:58:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "41a6383c-46cc-4e63-9273-4de90116861b",
      "author": "Gideon Jackson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUm66XHkX7v6tuAG3j4Uv8lhVQCmU5bafsW0ECfhMPFpCmNpT_z=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-13T01:07:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "afb46017-fd36-4ce1-ac65-d42bee4c59d0",
      "author": "jason chafin",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgLuP3j_8yUErL3qZLwKtvQOB-KHgrenPr8uV_6qAsmRT5Dg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Fast, friendly people and super easy to book a unit!",
      "date": "2025-09-02T18:17:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b1d5c122-205c-40c9-bf62-680ec00cad5f",
      "author": "Julie Bella",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWV9bDr77NSnblpjjW5ZE0LqWQ3uyYG0Fij0bQqx2871flX7T-24A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Been here a couple months or so so far. Definitely one of the best if not the best storage places ive had. Mainly due to wonderful, accomodating, and easy going management. I have been working a lot with miss Lindsey over the phone, and she is incredibly kind, friendly, helpful, respectful, accommodating. Even the time or two i had to be late paying they are very understanding and will work with you. It definitely doesn't seem like they want any more trouble for you or them than necessary. Very nice easy going people. Miss Lindsey honestly stands out as a great example of how to manage a property and handle customers with care, friendliness and professionalism!\n\nAlso the property itself seems pretty chill and laid back, but enough security measures in place to feel safe. I as a lone female feel very safe even with an outdoor unit, and even at night. Decent police presense in the area. But no one bothers you. Quiet here. Other customers seem very nice and respectful. Well lit at all times. Clean units. They always keep the grounds clean. Also this is my first time renting an outdoor unit (by my own choice) and I really like how easy these are to access and how much space you get! I for one appreciate how management handles things and how they are not crazy strict or overbearing. I've seen the opposite many times and it makes for such an uncomfortortabke environment that make you feel like they don't really want you there. And even with this management approach there seems to be no trouble or bs or issues here really. Great location too this one! Not in the middle of absolute nowhere, but in a decent secluded area off the street highway. easy to get to and turn into. Close enough to stores and gas stations.\n\nGood fair prices especially compared to what ive seen. Quite a few are going for 200 or more in similar situations! Or they say they charge 100 but then after taxes and misterious fees you end up paying a lot more! I'm currently paying $100 per month  (give or take a few dollars w tax or whatever, and hopefully they don't do crazy rent increases!...the last place i was at steadily went up from 100 too 200, within a couple months!) You can use your own lock or hokd onto theirs. I of course reccomend you getting your own, but they do keep your stuff secured to help if you cant right away.  a good thing about this place is I was able to get the first month free and it was a big help! Thanks again Lindsey for your awesome help and customer service!",
      "date": "2025-08-31T17:32:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f2e0a710-fb7e-44f3-9116-910ca858e506",
      "author": "Leslie Blazer Hodge",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBjrEhcCj1RfReeKr2Jl80UwRj-yZkNxDSAl7QXPuanXapdNI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very nice professional and friendly",
      "date": "2025-08-20T15:22:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f9a6e56c-90ed-4b11-ad7d-e49c9fb93d1f",
      "author": "Kimberly Benton",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYPqqg91u9ElAkPp5EzpQNb6Z6ZG1sVhhb7hHbvmWnUqTLDY0djw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "My husband rented a unit and they were excellent to work with. Would rent from them again!!",
      "date": "2025-08-16T12:47:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "21db6abc-541f-40f0-8694-647ba287d0f5",
      "author": "Pamela Cotler",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIfvgwqNA8lcX_tWBYlHPSrrF1XPtaIbz5Q5Kve-BZhJzr0g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Lindsey was very easy to work with.  We will use them again next summer",
      "date": "2025-08-12T19:06:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e54f9af8-f563-44b3-a960-c025a43187bf",
      "author": "Monica Cruz",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHQEzQfBc-hYxQ4ABN1_qYwf36MS0wlTma_QEEhb5yRyjYGA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Lindsey was so nice and personal. She made the process so very easy! Thank you so much for your help!",
      "date": "2025-08-01T00:52:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e039818d-0922-4da0-8f78-68aff16c87c9",
      "author": "Pat Williams",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_xXJSEPJKGBmHdwlL5lgpIAA4F4LZKtoypSZX8a6U7It4mDMw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Lindsey  was awesome to work with!",
      "date": "2025-07-28T21:17:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "03ff016d-1050-46b1-9afb-74aa429035aa",
      "author": "Gabbi Umderwood",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaByWhj_mwilQ9JQb0tN92fKNCyZXI4m9DSiDv-U1VqNOjWg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Lindsay is very understanding of how this business is run.  She is always eager to solve any issues I may have.  Not sure I would keep my business with Mini Mall Storage if she wasn't able to assist me.",
      "date": "2025-07-16T16:17:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c00fcee2-641a-466d-92e9-2041d4bf7685",
      "author": "Brooke Lowe",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsIsuMFfnxgibXMGgqSD7XBu80nwY3A6mO6cLd6_da04-XvgHWxA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "My experience with Lindsay was most definitely a 5/5 star! She was thorough, patient, understanding and took care of all of my needs. I really appreciate the wonderful service and will be recommending this storage company to anyone and everyone! Thank you Lindsay for an easy process—your customer service means the world during stressful moving times! Thank you!",
      "date": "2025-07-11T14:58:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f3b86380-2bb8-4be5-9210-ef069bb1c8a5",
      "author": "Tasja Wood",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPpdBybTSwh8gLuzvrYWYEbsJeVXusJzaxkx9F-yqEJo3HHQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Lindsay with Mini Mall Storage was extremely helpful and informative.  She was friendly, knowledgeable,  and I really appreciate all she did helping me find storage that worked for me.",
      "date": "2025-07-08T14:17:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "baf3dcc6-7844-43b0-aa3c-c60d03a2e976",
      "author": "Fred Poston",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsgNWLCTqUK5dZC3A9VLUFcW2iGZd6fTTTxD5vpU33Il18Sg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very friendly and easy to work with. I look forward to utilizing the climate controlled unit for pre-move storage.",
      "date": "2025-07-05T19:33:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "913cf81f-2ba7-4222-888d-5763ec468e78",
      "author": "Lindsay Grace",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJr-NMApciSa7Z7QGGrhRUs7AiHp_kBxGCoDRRrfMqd64ZJ2Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amazing facility! Staff are ALL AWESOME. I have been storing here for years and the previous companies who owned it before didn’t match what Mini Mall does now. Would recommend to anyone - staff is very responsive and facility is clean, safe, and secure. :)",
      "date": "2025-07-03T16:09:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6a1bdf21-31b1-43db-9902-9d99acdb92f9",
      "author": "michelle kelly",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvs1B22gLqce0irzPf8AVOxjIMa85nJznJlDLaywHckHGhkQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This is a great place to store your things. Great people and great service. They are always willing to work with you. Great place.",
      "date": "2025-07-01T13:56:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "86838266-af8f-4d47-ac8d-7fa6efd93ef2",
      "author": "Jason Johnston",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZ6tItf-X_dVBlduPJEZVj_0yrBwl8qpmiOcZgQ4Kf4HRgCL8=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Lindsay made the process easy.  Beautiful facility with exactly what I needed.  Highly recommend checking them out. Climate controlled too if you need it.",
      "date": "2025-07-01T13:11:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ebb78097-108a-42cd-a664-fdfdebe107a1",
      "author": "Kari Phillips",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdqEKRXBRwNIM_JwpDmey9PURZiIpvtlTO6QJGvR2ltD1xbSg5SA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "She went above and beyond.",
      "date": "2025-06-27T14:05:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ee7a262a-6a48-4453-9964-7a665b3ea0de",
      "author": "CGN Barbossa",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGi1Y1xnxW0bWKiq9N5EMvXLpxlM_XbFrfoRPEQ59Alr1sNV9Z=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Lindsay was super sweet and super helpful, I'll recommend any of my friends need a storage unit to go see her!",
      "date": "2025-05-30T21:52:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fa60ef8f-2c7e-453f-9502-35b7c6e888d2",
      "author": "Mary Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8sCZgyIkQg5QjqlnEI79tdFAJB6n473X1BtB9mar9rQ7-yA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Lindsay was super nice and so easy to work with. Excellent customer service. Storage area is easy to access and secure.\nThank you for all your help.",
      "date": "2025-05-19T12:56:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "79d413a9-8144-40fa-be29-651c6b0a4304",
      "author": "Ashley Manis",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVmDCGuWN54H69Z7pRADwZ3DEoYwnxZsUeCHt7nERpHuAW_ptn=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I highly recommend Mini Mall Storage!! It’s honestly THE BEST customer service I’ve ever experienced! You’re the best Lindsay!!!! 😉",
      "date": "2025-05-16T18:25:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9dee0842-8899-4f45-abfc-f4ce1b90aeb2",
      "author": "Jonathan Fago",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcKVum-qAHp1uxwRN6DZvN8WECPaQgri9pik9wvy7hx1nWEA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Brian did a really good job representing the company. Very informative. Had a really great experience overall.",
      "date": "2025-04-27T18:56:52.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4842bccd-84f0-4a5a-b78f-5c66a44b238b",
      "author": "Maggie Owens",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDa3zwwO9RmEanykSa7aov0ET5TblLVga3cczOtKAWjy6u6Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Lindsay, called and helped me through this process effortlessly. Great place with good staff.",
      "date": "2025-04-09T15:25:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "32f28d1d-360e-496f-8dce-3452e3512e38",
      "author": "Brandon Nickels",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuahC2N_f-SjARCjWbjJtbVMPZFGn8sm04wFwOl54BQnGIRMR2=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly service good communication and cheapest prices on climate controlled units that you’ll find five start in my book !",
      "date": "2025-04-04T13:20:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6d057e2c-a1e9-48d6-b8cd-ca63cca6e689",
      "author": "Catahata",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJpxBP5rmJJSRpAQyXS0AskmIS9FZgDrLGsvyw22xAPtgKUw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jessica is the best! She made my experience with the Mini Mall company a joy. Walk me though anything I had problems with.\nYou have a excellent representative.",
      "date": "2025-04-03T14:21:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3d2afe63-8ce4-44ce-8f6b-5f57b7d48334",
      "author": "BourbonMan81",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8orfRxMITGRiXzRrFImUAsX2qMWc-YfknbSlCBG5Et0zAahY=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Units are in a good location, clean and decently priced with cameras all around.  The climate controlled Units are a nice bonus especially if yoy have stuff that's sensitive to humidity and heat",
      "date": "2025-03-31T18:57:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "595ea0e7-3388-4333-a639-0db23f7f3292",
      "author": "Tennessee Gal",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKR4fsqcX9V7SiTvX1PD7AzXf1E6Txq8Ne0OoKWnCJsOt8pzw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Lindsay took great care of me! 10 out of 10 recommend this place to anyone needing storage!",
      "date": "2025-03-27T16:49:57.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ea0b848e-2a27-4229-8e8d-ef1c4e6da759",
      "author": "Klaryssa Taylor",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJ5X25voW_fUR06bSXJ9q0tKMWnfSDafN_sllTpUO-x-fZmw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-01-17T15:23:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0d3d44b0-69b4-4eb9-b730-71a212cfbe1d",
      "author": "Meilee Kelham",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHi3IlCZkMUOyhTBwrUnwO7foo-JLEEp2elB0gM8O8Kz1rQoqK=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-10-09T15:16:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Meilee, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
      "replyDate": "2025-06-26T10:45:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4e6cbeb9-4673-4cf0-b280-3a85a3922b8e",
      "author": "Tessa Weber",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWa9KAY_y14bCS8Wn_qHEIRR2qbibdQyEr_XlFhM2skKmmoA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-07-11T00:37:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Tessa, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!",
      "replyDate": "2025-06-26T10:45:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "06d6eefa-60ef-4a89-aa35-11b019ff5c16",
      "author": "Tekila Fox",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJJ9gzjifoCtU7BWFm_9H1X06sR0ztNhPKl7sE8uoj6XdViws8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amazing ppl!! Called and check to make sure I was able to get in and told me if I need ANYTHING just to let him know!! Super nice ppl and storage unit was clean easy access to inside unit!!!",
      "date": "2024-03-25T16:59:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Tekila, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
      "replyDate": "2024-06-26T10:45:27.000Z",
      "tags": [
        "cleanliness",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "902b28a9-70b2-49d3-b8e4-f9db31d86f29",
      "author": "Pat 1Morrison",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrgbTBpOADC7UeQrDRkvAGZ72JW79FWDtHvwrPrk2cP9wXiA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thank you for your help today with my payments to keep me from paying late charges every month.",
      "date": "2023-09-08T18:28:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Pat, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
      "replyDate": "2024-06-26T10:45:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "da9f439d-1fad-4f15-b6fc-4aa50644c252",
      "author": "Sandy Pickard",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJzIsh9ITLp_KchE1Davd04mcLZDUwKxaFvSAk7tZCzZ3igw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Getting the unit was very easy. Size was perfect for our needs.",
      "date": "2023-06-25T12:28:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Sandy, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. See you next time!",
      "replyDate": "2024-06-26T10:45:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fa153c0c-6a17-4632-93c1-494e8c3512de",
      "author": "Frank Jackson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_rUrMH7_IaeH9dvZ225wjO3iIWEBSl2XQa8-s3VNb57pnzr0NtQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great place to store your extra stuff.",
      "date": "2023-02-05T00:37:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Frank, Thank you for the awesome feedback. We are so happy that you are enjoying Mini Mall Storage. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon!",
      "replyDate": "2023-06-26T10:45:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "abbcedbb-60aa-45c5-ae1b-75eb93cf3eb2",
      "author": "Sherri Emerson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsvrXAJGyFPjBrWF3OojIt04ieBVgGlps0SkWKOb4neR1yBQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I was in need of a place to store furniture on short notice and from the 1st phone call they were very nice and helpful and it was a quick process and I was able to start moving stuff in on the next day",
      "date": "2022-11-30T16:25:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3ef587c0-5519-46f2-8d5f-82685e42c3db",
      "author": "Natosha Lee",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3o58LLsgenaSvokXClH1-bCy8D5rn5-vkQUxRP2LG85qZ9yrztg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have a unit in blountville TN. And There was a huge misunderstanding but Ashley quickly fixed the issue she is kind and does her job very well.  People need to be more like Ashley for all the other places get you an Ashley!!!!",
      "date": "2022-09-16T17:47:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're glad everything is sorted out, and your review made Ashlee's day! Thank you for taking the time to leave us a review and such positive feedback for one of us :)",
      "replyDate": "2023-06-26T10:45:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "98263da1-d654-4543-88e5-6e9118466827",
      "author": "Katherine Burrow",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRI-RKQLjd2iCA11C8Noe_13LBSNlBPE9iDQU9B2Kar4jp9w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very clean and professional people running this storage unit. I highly recommend it to anyone.",
      "date": "2022-07-01T13:01:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Katherine, we appreciate the feedback and we're glad you chose to store with us :)",
      "replyDate": "2023-06-26T10:45:27.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "81c9ff11-69b4-4f4f-ab66-c4d495bd34da",
      "author": "Debbie Estep",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6RChKDUdGZ9aBUW4eXEj-t8rNiKlOBTP7ZaHjNlZv1ICn2g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2021-08-24T14:13:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f64289bc-ea57-40b5-9546-ce36fcf37eed",
      "author": "Micheala Hickman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYrTp5O5rzQUcDzE01VUOJQcRq5ACGYDNYVRG0ApkdmSV5RO0-iA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Really great storage building; I never had any problems at all in the over 2 years I used this place. It was very clean and I liked that it was climate controlled. I also enjoyed that it’s 24 hours so I could go at night if I needed. Their price is unbeatable for the quality of the units. I actually had to make a couple late payments but it worked out really well with no problems. We just moved,so I needed to get my stuff out,but if I need to use storage again for any reason, I’m choosing this business.",
      "date": "2020-12-28T17:48:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0237e068-403b-40db-a8ff-629e93da13e1",
      "author": "Michelle Fillers",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGLnRcj02ZIepi6AxPqWs7J3pPEzq7ExpwtQSO9HJl_72Xn7UZ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Love dealing w them here",
      "date": "2020-12-01T00:17:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "15795266-48b9-4303-aee2-304bd5fbf021",
      "author": "Judi Hicks",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOifqmabrVNaw-AxTqeB-HZM-9nzPah_kk-FReyfkyXjxC9g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Nice clean units & property well maintained.  Highly recommend",
      "date": "2020-10-23T00:07:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for taking a moment to review us, Judi! We're so glad you've been satisfied with our service after all these years!<br><br>Don't forget you can receive a $35 credit toward your next month's rent if you get a friend or family member to rent with us!",
      "replyDate": "2021-06-26T10:45:33.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e45f7324-d020-44df-8eed-8c0e020d9933",
      "author": "Samantha Jordan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNzh3O4gooIyRnyZcKivA0WFVvwizHsIyKz4-veTGX7VLvxLCt=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very easy to rent, great customer service, and very convenient location. Perfect for storing our stuff during our move!",
      "date": "2020-10-07T19:04:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We're so happy we were able to be there for your storage needs! Thanks for taking a second to leave us a review!",
      "replyDate": "2021-06-26T10:45:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6fa95e1d-7f16-4202-b665-b86c7d3ff684",
      "author": "Kerwin Nelson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaBIxmjBng41uMjfn3zSkJjtU6ULAnHmZaskL9c7a_Pat2ng=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Convenient location.  No problems, hassle free.",
      "date": "2020-10-07T00:23:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for taking the time to leave us a review! We're happy to hear you've had a hassle-free experience with us!",
      "replyDate": "2021-06-26T10:45:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "300c7acb-efe1-4ea8-afcf-fab25e83f2cc",
      "author": "Oble McLemore",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqtqBCovinOtKgvdhDiiwkQtkXNIGCqqFZiTR5q0uCqUpesc8=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2020-09-25T00:09:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5c4c5ac1-7804-4ec9-a35b-496ea0f58146",
      "author": "Donna Waters",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOLlMVrHB6Zjr73SWUVio-TEf0vKwUe5i1cbX5fpoKpKWITlEk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "At first I was skeptical and didnt like it because I never used self storage before.\nI dont like overly automated things, but this place is reliable automation!\n\nI started to really admire the 24 hr self-storage facility business because the\nwell lit, and tasteful green ecologically matched lights put me in the right mood\nto experience storing items. The business is run by highly friendly and competant people\nMy draw to the place is the 24 hr storage. I notice that I experienced a satisfactory standard there.\nIt became personally gratifying experience because i made my trip there a time to enjoy\nthe scenery of the countryside traveling to and from there. I also stopped at the diner and for gasoline.",
      "date": "2020-09-18T22:07:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d2faddef-a3d4-48b8-a937-40a8a5b1986c",
      "author": "Bob Viers",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPTC2rgG0VYroXCHobgHa3rm0aVDlHzfBZXwbIA4CC4Sz4jA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very nice people.  Facilities are modern and well kept.\nI would recommend.",
      "date": "2020-09-03T21:57:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bdb83fc4-9ef1-42af-b922-318a42f34133",
      "author": "brad duckett",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIn4FAv_f_OMOMUymducvI9HHE2JreSRHb4BONsjvRavPb1tA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "We have a storage building for over a year. Any problems have always been immediately addressed. To clarify one time tge gate was not shutting.  I made a phone call and the issue was fixed fast! Customer service has always been pleasant and available.\nThe grounds are clean and i felt safe every time I been in there even at night. Highly recommend if you need storage!",
      "date": "2020-09-03T18:36:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3b1d3896-7b1a-48ab-9a19-02da306f9986",
      "author": "Shelby Watson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRDzddvIUtPlgbOA74LYgvyAEs1k0-QCKsv9R_OMPqeNdraQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I am very happy with 24 Hour Self Storage. I know my items are safe, staff is available when I need them, and the price is great. I would not be comfortable me keeping my items anywhere else.",
      "date": "2020-09-02T18:12:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2414d08b-681a-46aa-ab4d-bf5fa1030d4f",
      "author": "Phyllis Wix",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaSzKopEpo2fXPuZyORFXu8LG6CnR1pT4ndM7WMFNQ9PQ43g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "We have had no trouble out of the storage building. Will rent again if needed to. Real nice people and unit is cleaned. Close to home also.",
      "date": "2020-08-30T18:32:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "87edc7dc-0770-40bb-8068-b8dfbf5506f4",
      "author": "Josh Kaiko",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHUhzjcGNw-CzmVvpStfCJFzB5ulpV0fJgvxXzTE8d6ReIYw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "👍🏻",
      "date": "2020-08-28T20:05:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d81cf014-46be-47a1-b53b-e54e0dffdf73",
      "author": "JANET TESTER",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCVjfojaZC4111nh629BNF_IAF8pq0tP8x1NwIxpgIeoo4WQ=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Nice clean units . Secure place to store your personal items  .",
      "date": "2020-07-28T00:57:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "44d3e453-d2c9-4b1b-a548-a8f3db881d3d",
      "author": "David McCord",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCs6_NQ3YsG_cq1EIxu4yolr7ktiRn-sqOwojuDQQuG60Ajg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2020-07-16T16:07:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "10171302-6dc8-4dbc-af8b-525b1c07a0a2",
      "author": "Walker Stophel",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6gBShIdQi4g19qrJoMtlhKWJHAs8vI7ks8a8wzCYuy04D=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2020-06-16T23:21:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9418ed8e-6fbe-4a1e-99d3-881c27e8743a",
      "author": "Brian Plank",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVALrJ6M8KKNNHXcgJQFxUPffS1T3NiTuJcOqWosxLhakjlw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Clean, with good security. Staff is responsive and courteous. I would recommend them for anyone needing a storage unit.",
      "date": "2020-05-27T13:47:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5dc31336-a16b-4e61-860c-241c40fdf834",
      "author": "Dan Chess",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnzTsOZCOtYPKwjrG0jEqhiw4YSlE-s1E4AI5ofxVo10xdNC7R=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2020-01-19T08:44:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "01dfdc0c-d017-4d41-9e96-ce5f98f9b77c",
      "author": "Ebonne Johnson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVB2mWFXwFMxcXC1-v4UmUnNZdqn_jvmwmt9wn8WRxUm7a1OE7n=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2019-07-13T12:55:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking a moment to review us, Ebonne! We are thrilled you were pleased with our service!",
      "replyDate": "2020-06-26T10:45:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "25b1ff9f-a853-460b-b0e8-ebb13e6ea049",
      "author": "Terri Newberry",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWaV72Pg4ScOIDna7S0w3RX3CPGdYrUnKo-f74bhb_64Zb6MgkuRA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Love ot",
      "date": "2019-06-22T18:16:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the review, Terri!  We're so glad you've been pleased with our service!",
      "replyDate": "2020-06-26T10:45:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a2053c12-a3b1-4df5-ac81-bcb977b5c5e8",
      "author": "Anthony N",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZfeEVOwIyKzdWDChzmrQhfcq3GUZgFA71SpoFCap9snuEKg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service!!! Clean facilities.",
      "date": "2019-06-20T22:10:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Anthony! We're so happy you were pleased with us! Clean facilities and great customer service are two things we try to keep consistent!",
      "replyDate": "2019-06-26T10:45:33.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "65a3b0ed-e0cf-440d-aaa7-5e14d9654c7c",
      "author": "Andrew Andrezywski",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWhG3VHmpI_AYs4eUkQsV_Lz1Orewp8ZWgSByIROfxgDiWGw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2019-05-27T13:46:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking a moment to leave us a review! We are so pleased to know your experience has been positive!",
      "replyDate": "2019-06-26T10:45:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3ad6027a-a3db-4592-ae99-e7a5474b1a78",
      "author": "Angie Hall",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPx4AP37FL5yuIEwUsSswDh0ht7NvgeMMpNPmMaHWqUS3CZA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2019-05-13T17:04:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking a moment to review us, Angie! We are thrilled you were satisfied with our service!",
      "replyDate": "2019-06-26T10:45:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2c34294a-e3a2-4100-bbe1-5077f6c6327a",
      "author": "Amanda Kilgore",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWiFCMS9j1cpNBqR_o7-XnJMDAqLipk33iK5l8q5HD97AWOw=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "The unit and price are great.  My only complaint was that the codes weren’t made clear.  I wasn’t told the temporary code for the gate nor the code for the inside door.  Also, we paid for a lock, but wasn’t told how or when to get it, sonI assumes it would be in the unit.  It wasn’t, so I had to go buy a lock.  This was Saturday, and I had to call twice.  Noah was very helpful and friendly answering my questions.",
      "date": "2019-05-06T16:48:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Amanda, thanks for sharing about your exprience. I'll share your comments with our customer service team. We hope the rest of your time storing with us will exceed your expecations. If you ever need anything, don't hesitate to call us at 423-283-1000.<br><br>Best regards,<br>Bill Jolley<br>General Manager",
      "replyDate": "2019-06-26T10:45:34.000Z",
      "tags": [
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6f7a36ae-ea26-422f-97ff-0e629b44d738",
      "author": "Jeffrey denton",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImt5Fg017m3JzZvlYP3KLBNFNWPZhid9BzLeHa5BQ0JoqiCA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Clean , very well lit lots and buildings . Staff very friendly and helpful",
      "date": "2018-12-17T22:20:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the review, Jeff! Clean, well-lit facilities and a friendly and helpful staff are very important to us! We're so happy you felt those things were consistent!",
      "replyDate": "2019-06-26T10:45:34.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "982603a6-f3e3-4491-a670-7f365afa2c19",
      "author": "Tyler Henderson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVp0dcK5yegPSDlgJbva2ZTGtr0geiZub1h0zDesiaSdRuUUWpG=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2018-12-04T04:14:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thanks for the review, Tyler! We're so happy you were satisfied with our service!",
      "replyDate": "2019-06-26T10:45:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ccff0395-a651-4399-a755-6f7ddcac2bdd",
      "author": "angel thacker",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRF-a67g2PLyXAUAMLsG87XY871p3KwPDnucbfR_oCudjlDCDQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Amazing helpful staff and bice clean facility!",
      "date": "2018-11-17T00:55:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to leave us a review, Angel! We are thrilled you were pleased with our service!",
      "replyDate": "2019-06-26T10:45:34.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cb9b9f02-fbe6-4128-9553-e025cd750b39",
      "author": "Doris Wallace",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWL4-WEkv3FiU14eNsBiYgZ5hD8dv-nX5WBZY-6wjHf-alx-639=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I was very pleased with the unit and also the people that ran it.",
      "date": "2018-10-21T18:11:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your kind review, Doris! We are so pleased you were satisfied with our service!",
      "replyDate": "2019-06-26T10:45:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "238d12a2-c34d-4448-ae28-1f9a1e3f1fde",
      "author": "Samantha Dotson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVGYvZoXQinxBfcRpdEp4vzSbX75v_1mfavZcdRTVEFy6ZWQadhw=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2018-10-17T18:38:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to leave us a review, Samantha! We hope you will remember us for any  future storage needs!",
      "replyDate": "2019-06-26T10:45:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b8dbcd0c-808d-4e42-b032-95ec07d67ece",
      "author": "Chris Sexton",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlajQ8oHv0j6OW077VoLdBkkpgbO6A1IVsKmFHda1koJqRLw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2018-10-07T16:52:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to review us, Chris! We are so pleased you're satisfied with our service!",
      "replyDate": "2019-06-26T10:45:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bd2b4a81-b5a2-43b1-8e02-b2fa1fa6f86f",
      "author": "Allen Fleenor",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJC1csoITd8DSLltRfhqhWsOOo8bYxUaj48chOl8vAv9oKoJw=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Storage unit was great... It was a little overpriced... But still ok",
      "date": "2018-09-26T17:01:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c4215f6a-62ea-41e0-903a-5521b547f7ab",
      "author": "Sean Venning",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQ3WJFmhrjBQwxIaLIfplPXCEAt4WXlkSuDY54Ox7eprkyyw0J=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2018-09-07T21:52:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to leave us a review, Sean! We are so happy that you were satisfied with our service!",
      "replyDate": "2019-06-26T10:45:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e1d9a587-37c3-478d-b4ad-2d6205264f79",
      "author": "Travis Patton",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKx-nzGojcjT7Xg8ldQIlgrGczZCkqrn_-Li8Hr-f2g0XNEAw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had a great experience and would recommend this facility. Reasonable rates, clean, well maintained.",
      "date": "2018-08-27T15:42:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking time to leave us a review, Travis! We are thrilled you had a great experience with us! Keep us in mind for any future storage needs you may have.",
      "replyDate": "2019-06-26T10:45:34.000Z",
      "tags": [
        "cleanliness",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7d2a7401-dc20-4abb-96a6-a3bc385613e0",
      "author": "Rita Jackson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItkmDWbBs1r0dXPTAlqHrTiUPh-MFTjdraRDG9uyBcNE4ybw=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Great customer service",
      "date": "2018-08-08T18:23:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to leave us a review, Rita!  It's great to know that you were satisfied with our customer service! Please consider us for your future storage needs.",
      "replyDate": "2019-06-26T10:45:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "89eaebda-64bf-468b-9a67-9b57fcccaeea",
      "author": "Angela Vincer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcmygzxS141901B80fkaUHRuVAw33LxgJVsiZpa3dAs8cAuA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2018-07-11T01:43:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for taking the time to leave us a review! We are so pleased that you were satisfied with our business!",
      "replyDate": "2019-06-26T10:45:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "eebdea43-ee9d-4d4f-a9ba-c10c7242f559",
      "author": "Desiree Duke",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWh1MFoFjFP66dum_guGEbpL0k7UqHoyf3FTG1gV7DaFiWgLyw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2018-06-26T19:13:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Desiree! We are so happy you were pleased with our service!",
      "replyDate": "2019-06-26T10:45:34.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1ed8baf4-db16-4bc5-9024-201ddd497409",
      "author": "Nick Richards",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQc_sSpzCPByBR35jBA01F3W6hr-eo1FRNECs2cNs0_fhFGA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very nice storage units, fairly priced, pest-free.  Easy to get into and out of; the staff goes out of their way to accommodate.  Would definitely recommend and use again if the need arises.  Good people",
      "date": "2018-05-25T13:28:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Nick! We love hearing that our customers feel at ease and secure at our facilities! We look forward to having you as a customer again!",
      "replyDate": "2018-06-26T10:45:34.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "30e6f54a-5d60-4c0b-98ce-944852ef3c46",
      "author": "Twila Phillips",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1pnmt3xqDaRp_K0H47xFhSX1sY5QmNjq79r8lTknT4Lz19A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Helpful staff and good customer service.",
      "date": "2018-05-24T15:10:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Twila!  We are so pleased our service was satisfactory and we hope we can be accommodating for your future storage needs!",
      "replyDate": "2018-06-26T10:45:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1c4be020-a964-4798-a7ae-e395b0109d71",
      "author": "Adrienne Andis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzCmuljGcQWy8Dn99tVqXfWqSb2wH5yE_VAeQH-i3VqjpS_Q=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Have had no issues with this storage facility. Friendly and helpful staff.",
      "date": "2018-05-03T13:22:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "We are so happy you were pleased with your experience, Adrienne! Thank you so much for your kind remark about our staff!",
      "replyDate": "2018-06-26T10:45:34.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bcc9fd0c-728c-43c2-95db-f79b3a860055",
      "author": "Rex Chatman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUe0uyMOPdsSe7ZnRsNJMJteA7Pzjql-eL09_BKbmNI6m_zPSew=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Clean, well lit, 24hr access, reasonably priced.",
      "date": "2018-05-03T11:10:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Rex! Cleanliness and and a well-lit facility are two of the most important things to our company. We are so happy to know your experience with us was a satisfactory one.",
      "replyDate": "2018-06-26T10:45:34.000Z",
      "tags": [
        "cleanliness",
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ababf797-78da-4196-9959-d109b5e937c4",
      "author": "Heather Mullin",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZrr7ptpHihSYa25SIQaMRBxjPhq2te0Ir5qpj5FW5hn5Jcg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent service, clean facility, overall great experience! Highly recommend! We will be back with future storage needs! Thank you!",
      "date": "2018-04-17T14:00:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Heather, thanks for leaving us a review! The facility on 394 is the newest of our seven locations, and we’re glad you had such a great experience storing with us. We look forward to serving you again in the future.",
      "replyDate": "2018-06-26T10:45:34.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9e3a0c6e-b1a9-48bf-8150-3e99ec0fdb4d",
      "author": "C K",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWa8hl282aQXXalP-LzDSmUKTMakNM7uZPPR5a2fnoFNvxrAOJv=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2018-04-03T18:39:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d53689f8-bf37-4c79-9427-d0a09b5bf720",
      "author": "Natalie Nicole",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmEOiBglDlLZdq9KfWWAdN--MJ7Qoc_jWTgFgkqULm0or-no9X=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy process, very friendly staff!!",
      "date": "2018-03-19T20:31:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6e176f7b-e886-4f34-bca9-ff096b0ee0ad",
      "author": "Mel Taylor",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWm4xCiusIYTStF0sdz8qZejNI9AI38fcf3O-S7PGwZmBEpXwM=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Excellent facility.  Didn't care for the big price increase, from 35.00 to 59.00 per month.",
      "date": "2018-02-23T23:42:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6c61e62d-f403-4eb7-8071-e3e99ea2d2dd",
      "author": "Christy Sharpe",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTCfOWeE0dA-9Iag6kKaiSO4CazGRSk4AC9JdjPY9yy5pcqg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We had all of our belongings in this 24 hour storage location for 6 months. It is a very secure and clean location which takes away alot of the stress when moving. All of our stuff is in the same condition as it was 6 months ago.",
      "date": "2018-02-21T21:29:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9855fce5-5819-4c21-a534-f8802b98d8dc",
      "author": "Tammy Ferguson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6uAfnq8_rZvgIsfEOO1e_eFkABOForc5vBlU0ncrZ1VwfcMuUZw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The units are clean and nice. The owners are very friendly. Convenient location and an easy online payment option.  I would recommend them if you need any storage needs.",
      "date": "2018-01-24T13:59:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6ff5b7c0-3048-4956-b715-c874cb38d515",
      "author": "Deb Johnson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKstLYC1UsitDInCis4sakW0ew1YdLxrpVBqgn8H-BvrPBnFw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Easy check-in at the actual facility without having to drive to the office. Everything was explained in an easy, friendly way.  The staff was very helpful and friendly.",
      "date": "2017-11-29T17:07:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0d57989c-8da8-4bb6-86ad-34d7ce0f5b8a",
      "author": "Bill Leuzinger",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLViYK946xaPNFeMyA2spX7nw0YrW0x-GhaGK9kuEPel0ZSVA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Excellent service, everything was as advertised, we would use this facility again!",
      "date": "2017-11-22T21:25:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a1217b91-1c72-412e-bb64-7bb3b86fda91",
      "author": "Cheryl Gibson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgLOmYUqAv81IMfkeMyHl6T5Cc0UNL9XwYX6byNekYAyJpRUW3=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Folks nice on phone very helpful n patient with clients.nice and considerate.id use these folks again thanks so much for your kindness .",
      "date": "2017-11-17T21:41:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f6562198-09de-490d-8583-b4a6f0b2ae4b",
      "author": "King daddy pops Chuck Cagle",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4ip2AhGFZEhM5bS0u1eqyXCwBcej_X9PSYZTgrPbpriDfn5zh=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Owner took care of issues nice man they really do care thanks",
      "date": "2017-11-13T21:02:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "94d1f5cb-1293-44b9-9be3-59cb9cbf8ebf",
      "author": "Charles Ward",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaxOHDA4SxeBH_ptja0t2cny8odZcZ7ipsmGW1u_HVRKmcEw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great staff. Easy to work with..",
      "date": "2017-11-02T17:17:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0a460fd5-a4fd-4a6a-bf05-bf2fea3ce90a",
      "author": "Adam Stophel",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKH7o5UHJRWo4N4DWP7ruEPlJ_PVImAmAUlRcHrBQd5-fDadA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Thank you 24 Hour Self Storage for providing a great place to keep my things! I have used this wonderful company for quite some time now and i have always found their service to be first class and they always met my expectation. I have always found the property to be very clean and safe, both inside and out. Security is a top priority, as the company has a gated entrance for each of their properties. If you are looking for a storage unit where you desire to have a safe and clean place to keep your things then i highly recommend 24 Hour Self Storage as the company to store your things with!",
      "date": "2017-10-28T01:07:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "39f7c11c-48cd-4c0f-80d8-864b675bd837",
      "author": "Linda Dickerson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3_GKCNliFLr2IqU3jjfrzPKX0iSbDZaxB7JNHimxX48HCaQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2017-10-26T10:59:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "aa02a005-1203-4dc4-8090-e2520a27d899",
      "author": "Tracey Franklin",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQ1dyR_dhoYP3vAO7XGjvaBwwDFIOwh8KXxcqJTCTfC0dj-Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly service. Fast, reliable, and great facilities!",
      "date": "2017-10-25T19:33:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "280bb960-bb63-43e9-b32c-5aa15a0e6b09",
      "author": "Bertie Hobbs",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJFTyurq3FXLuWt8ysFVufvKUXUtKuEYJh4ai2NTULoBj3nQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have nothing but positive things to say about the Blountville Location of 24 Hour Self Storage.  The process was seamless from our check in a few years ago to recently removing our furniture.  The unit was clean and easy to access, the location is great and the entire area is well lit and always feels safe.  I would definitely use them again!!!",
      "date": "2017-10-18T17:44:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7d72595a-7c96-4003-9389-4f7509390395",
      "author": "New Day",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW13o-NpunLJrtAgx6iqadlJhS87QSIhyn9J_vxn7uJftoWJuWA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Superlative sweet  stuff  storage.\nHURRY DONT DELAY! MOVE ALL YOUR PRCELESS TREASURES IN HERE NOW !\nI had lost my job, had to move out of my apartment ,and overcoming painful physical  challenges.🐒I was a lone girl out on the blue Appalachians.Rita answered my desprate frantic call with calm and kindness only found here in the sweetness of TENNESSEE .🌈\nThey have always been nice and good at resolution of my needs .💗💗💗💗💗💗\nThe storage are clean safe and easy to deal with.\n*24 hours a day.\n*1buck move in\n*.no deposits or inflated lock prices.\nI felt safe and cared for here a pleasant memory in my mind it will always be .\nThis is the place to store it all.😊😘🙏\nThank you guys💜 you all rock 🎸",
      "date": "2017-09-06T15:30:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f88a66e0-7a57-428a-9a35-624704308bc4",
      "author": "Jack Snyder",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7oSrIyTE_8P9V1Htpp2WhEUbtHn7LT_gqp_BYBl4Z50qCZjpI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very satisfied with the storage units and the business office staff.\n\nWe will rent with them again in the future.",
      "date": "2017-08-17T13:33:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "daa8a1d5-f6fd-46b0-aa4f-0b5942f81741",
      "author": "Jessica Miller",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVR92z1kwDccs2BBNG7afOAcJQyTFNXoXh68sPFPhSl3RKMWjSe=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2017-08-16T20:29:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "520719f6-f656-4362-b800-d3dbd36567cc",
      "author": "Bradey Lynn",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUR88iB2IL3mjjbtpNpFeOMc6J2tXJ7VXsZ_ypkGCzwZiCr_mPiFw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very clean storage units with great security! Everyone I talked through on their service line was very helpful and you could tell they enjoy what they do!!",
      "date": "2017-07-18T19:01:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8ab05374-ebcf-4d00-8e5e-42252f9ea95b",
      "author": "Karan Mccracken",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcakCZfKDsb9A9JI7N4eJehr5nBxFGy4H32OxUf26mc69_KV0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2017-07-12T14:20:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "01f926fe-3c81-4b52-bf8a-c8040baaea3c",
      "author": "Carrol Bains",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbJPOo7MPTNsWHcB1nIj3H0q7O8LK9rPyq5wkLKDQq63MHFDdr=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I stored my belongings in 4 units and was concerned. My home construction was to take 5 months and it took 9.5 months. So far I have only found 1 broken glass and that isn't due to storage.\nI highly recommend this family owned business.\nCarrol",
      "date": "2017-07-05T02:59:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fdf4e7ed-3add-4e2d-a63d-ef2444d53b1f",
      "author": "Tina Reese",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXK36fTpl9SI8eWpNOwXNG_vr2UBCx1nvudFIEPEerRjWwOg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2017-07-01T19:54:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "05a6f8a9-26f1-4f65-9c39-25762d0014f8",
      "author": "Leon angeles",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZ0i7-begsDIeyGs4pYdsh870KDyoYakYzCiddx5yg3eGwHw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Outstanding customer service!  Very polite and courteous.   Appearance and condition of the 394 storage area are immaculate.",
      "date": "2017-06-03T04:48:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    }
  ]
}