{
"summary": {
"average": 4.8,
"total": 89,
"distribution": {
"1": 4,
"2": 1,
"3": 0,
"4": 3,
"5": 81
}
},
"reviews": [
{
"id": "540530e5-3099-4b15-a5e8-5f9966ee7e53",
"author": "Michael Hefflin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3PSjfzlX7a3xyv4PHmYOcxXBOm-2ea3fjG5T_Wbmjr0oqHNo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice place!",
"date": "2026-06-13T18:44:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michael,
Thank you for your kind words! We are thrilled to hear that you enjoyed your visit. Your positive feedback encourages us to continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-17T13:16:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2128f2c9-0b47-4417-9879-552514b94745",
"author": "Emma Copeland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUx_oRcK4xgg4W7o-hSCHRgwm1sJBDMF-2RCY7BkwE83126l_4f=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-04T14:10:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-06-10T13:16:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "803f9681-dfbd-408d-957c-423214e1ad23",
"author": "Prince Bhojwani",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBq9EgU-7L4KqoSSwRpsLuhFtN_khSbGKPLb1fow-afUyiDFzXNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks for helping me William!",
"date": "2026-06-02T16:26:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Prince,
Thank you for your kind words about William. We're thrilled to hear we were able to assist you successfully. Your feedback helps us maintain our high standards of service. We look forward to serving you again soon!
",
"replyDate": "2026-06-10T13:16:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6941eeba-15c7-46d0-86a3-e0ebdae2f204",
"author": "Kelly Wolf",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwtPKgAKKWE3AnMB1EqIqCRMsRDTuHRSvvmVJwTs5CGdAD8MU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lindsay helped me. She is very thorough and extremely kind",
"date": "2026-03-03T19:50:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kelly,
Thank you for your wonderful feedback! We are delighted to hear that Lindsay was able to assist you with such thoroughness and kindness. Your feedback is invaluable to us as we strive to maintain exceptional customer service. We look forward to welcoming you back soon.
",
"replyDate": "2026-03-24T13:16:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dbf5c682-5fd9-4c02-8463-261b10e84186",
"author": "Mequil Griffin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZSq0oLaf9AZt2DYwuSPsjBconbgi1jEyQr2V4ZYJllkaLMA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-03-03T16:00:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-03-24T13:16:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2ff73dba-7c78-4adb-ac44-ce3c9ccc75e0",
"author": "Cassie Clayman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7zRETldZ92zjaYVot9xdoCQTzab_gpadsWGfNquAqd18SVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeremey and the other man in the office were so incredibly nice and helpful when I felt so dumb and locked my keys in my unit. They didnt hesitate to help me and were so nice about it.",
"date": "2026-02-19T18:10:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cassie,
Thank you so much for sharing your experience! We're delighted to hear that Jeremey and the team were able to assist you promptly and kindly when you needed help. Your feedback is invaluable and motivates us to maintain our supportive service. We hope to continue serving you well in the future!
",
"replyDate": "2026-02-24T13:16:08.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "09ac02f0-42c1-492b-89c6-9654cc7e49b2",
"author": "Kelly Tipton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLXk2wxpW3BvidCvbXefU7fs1qEqrkjm1weH_n6KJea6REWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lindsey was very helpful and got everything worked out with what I needed. I would recommend mini storage.",
"date": "2026-02-13T18:13:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kelly,
Thank you for sharing your wonderful experience with us. Your recommendation of Mini Mall Storage means a lot to us, and we look forward to seeing you again!
",
"replyDate": "2026-02-24T13:16:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ae8915e4-d49a-4c6e-9853-359b068e6fa5",
"author": "Jim Beverly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUL7TYCahFm8AFdm6P7Tyr85JBGDHlehkaZevM7Cwf9vQCY7woU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience",
"date": "2026-01-30T16:34:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jim,
Thank you for sharing your positive experience with us! We're thrilled to hear that everything met your expectations. Your feedback is invaluable to us, and we look forward to welcoming you back soon.
",
"replyDate": "2026-02-24T13:16:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e9309fb-2348-4a5b-b3ff-cb6311701bd0",
"author": "Berlin Graham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVByhMod_jB2FEQJ3P2pLkt3TsDSkxdUYdqSnTtR3vw916AMQ8d=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome staff! Super fun and helpful and made the sign up process super easy!\nTotally recommend!",
"date": "2026-01-24T16:08:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Berlin,
Thank you for your wonderful review! We're thrilled that our team in Bristol made the sign-up process easy and enjoyable for you. Your positive feedback helps us continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-02-24T13:16:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7d541526-5da5-417f-9edb-b32dfe11c688",
"author": "MGS PWN3R",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKKlBNBKJ-s5yEHvRsc3XvpymbhOtvTcIkGeQN57ViXR21jfbY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Above and beyond for their customers & Lindsay is absolutely AMAZING!!! 🤩",
"date": "2026-01-22T16:14:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review! We're thrilled to hear that Lindsay provided exceptional service and that your experience went above and beyond your expectations. Your feedback inspires us to continue delivering outstanding service to all our customers. We look forward to welcoming you back soon!
",
"replyDate": "2026-01-24T13:16:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aadba93a-308d-4c8f-ade9-1bc9ccf77266",
"author": "Taylor staehs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXq43FrvvOyTyIFtWGDS4I-09IpFrGVTTzDEJxgd_mWgNjWeFk=s64-c-rp-mo-br100",
"rating": 5,
"text": "very clean and quiet and friendly. Lindsay was very helpful and good communication :)",
"date": "2026-01-14T23:18:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Taylor,
Thank you for your kind words! Your feedback is invaluable in helping us maintain our high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-01-24T13:16:08.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "092ee32f-d09f-4636-b47c-7cd2629d0d9b",
"author": "Myleigh Corona",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpHNPHFKLGMHeJKe7XBO-XKF6Pnh8csi61zo3sirNUThBZng=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-06T15:47:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Myleigh,
Thank you for leaving us a 5-star rating! We're thrilled to know you had a great experience. Your feedback is invaluable to us as we strive to continue delivering excellent service. We look forward to your next visit!
Warm regards,
Mini Mall Storage - Bristol
",
"replyDate": "2026-01-24T13:16:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "646ff3e3-e733-4167-8c21-73c85a3e057d",
"author": "justin widner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJH74tcw8hvNJAFPzNovCabJwooRHEk8XXX3W1T7cNdvB5Lgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeremy and Lindsey are great to deal with",
"date": "2025-12-10T20:00:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Justin,
Thank you for your kind words. We are thrilled to hear our Bristol team made your experience so pleasant. Your feedback helps us to ensure we provide the best service possible. We look forward to welcoming you back soon!
",
"replyDate": "2025-12-24T13:16:08.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "551c0bbf-a963-497f-8fb7-38a7baa8a3d6",
"author": "Dana Nidiffer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKURB0Eyq2jdfBBG3Sb7aoS8HYdF4GVbWpMeYKeWFZ7DE556Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lindsay at Mini Mall storage was very friendly and helpful in getting us set up with the right storage unit that we need.",
"date": "2025-12-10T02:50:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dana,
Thank you for sharing your experience with us at Mini Mall Storage in Bristol! We're thrilled to hear that our team provided you with friendly and helpful service in selecting the right storage unit. Your feedback is invaluable in maintaining and improving our customer service standards. We look forward to serving you again in the future!
",
"replyDate": "2025-12-24T13:16:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f5804359-e254-4309-8de0-81a1a873bff1",
"author": "Debra Lilly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9hlAv1_1HIC5RY3aNWQ4S0QAy2DFKF6COev2N4VYhdSyX9tBxtg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lindsey was amazing!! She knew the answers to all of my questions and was so patient and considerate.",
"date": "2025-12-09T16:59:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Debra,
Thank you for your wonderful feedback! We're delighted to hear that Lindsey provided such excellent service and addressed all your questions with patience and consideration. Your appreciation helps us continue to deliver exceptional service to all our guests. We look forward to welcoming you back soon!
",
"replyDate": "2025-12-24T13:16:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ff117d9a-d2cc-477b-8eec-14e86ef75af3",
"author": "Aaron Patrick Honaker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOuvM0TJzAAnR542KldFJudEG0k8DRMaLqgbS8LDhQdK6Mmjj2UA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with Mini Mall Storage was exceptional, due entirely to the outstanding professionalism and service provided by Lindsay. Her communication throughout the entire process was exemplary—clear, responsive, and consistently proactive. At every stage, she ensured I had the information I needed, often anticipating my questions before I even had the chance to ask them.\n\nWhat truly distinguished Lindsay, however, was the level of care and attention she devoted to making the entire experience seamless. She transformed what could have been a tedious logistical chore into a remarkably effortless process. Lindsay went well beyond the ordinary scope of customer service—demonstrating a rare combination of competence, sincerity, and genuine commitment to client satisfaction. She took the time to confirm that my unit suited my needs perfectly, and even assisted in guiding my car into the space with precision and patience. That kind of personalized assistance is exceedingly uncommon and speaks volumes about her dedication.\n\nInteracting with Lindsay was an absolute pleasure. Her professionalism is matched only by her kindness, and she reflects the highest standard of customer service. I recommend Mini Mall Storage—particularly with Lindsay’s guidance—without hesitation.",
"date": "2025-12-05T01:03:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Aaron,
Thank you for your glowing review of your experience with Mini Mall Storage. We're thrilled to hear that our team's professionalism, communication, and exceptional service made your experience seamless and enjoyable. We are proud to have team members like Lindsey, whose dedication and personalized assistance truly set us apart. We look forward to welcoming you back anytime.
Warm regards,
The Mini Mall Storage Team
",
"replyDate": "2025-12-24T13:16:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "96cd53cc-9403-401d-8581-51387536d92d",
"author": "James Stevenson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDY85v67i9p1_jGCH-P7k_IZiC_ftzAtoXdE0KRCyAcBG7zg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "100 stars for Lindsay!!! Absolutely the best customer service! Very professional, personable, kind, and on point. Went above and beyond to make recommendations and make this an easy transaction. Can’t say enough positive things. Thank you!!!",
"date": "2025-12-01T15:01:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "66e9330e-53f7-49af-aae2-6657bac9ba10",
"author": "Marla Pierce",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGFr4ORUXHgiLC18u87I9bP8O-1uMrY-ZzRxhAOWAHT3xWhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lindsey at the state street store is not only an awesome person to deal with but very professional as well. Thanks for treating your customers like people instead of just a number!!!",
"date": "2025-11-25T22:45:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bed1a22b-a155-4cb1-9021-9dee132c0434",
"author": "Eathan White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhydiSF3x2gKvrw1HoAeMfL1KgtJBZMG4zyF8LIxFxO29zJw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lindsay at MiniMall storage helped me greatly by helping me find a new unit that would accommodate my vehicle. She did it in a matter of minutes and I didn’t have to worry about anything.",
"date": "2025-11-24T06:47:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fcfd0f5b-14a5-44cd-8513-bc9240f49c9b",
"author": "Michael Spruill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0Tq7JOH4Q7JQnSYnwSwS-WYWKpYagyeuC4fNtE6VTauRfiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Lindsey at the Bristol Tennessee facility was amazing with explaining the email issue I had. I will look forward to dealing more with her in the future! If you want to rent a storage unit I highly recommend speaking with her, she was friendly, knowledgeable, and I might as well add cute too. Hope I didn’t spell your name incorrectly! Seriously speak with miss lindsey for all your rental needs!",
"date": "2025-11-02T00:56:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "882263fd-cb0b-4052-a6ad-0c355096cc86",
"author": "Makailah Marshall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYWesuoja88KjZqo54waZaDNlTrIWzAenVXZeccgePnqw2WAc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jeremy is very helpful with any questions I had and their prices are very affordable for the area! I’ve enjoyed renting a unit here!",
"date": "2025-11-01T20:40:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b1b338d0-c4af-4cb3-a58c-d3fc7e4e8cd1",
"author": "pj cox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKLML0N9D9qyytyWcC0xUx1paxZY4oyYuJrgffQjgTGccXaEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great help getting everything set up great attitude and very helpful great place to have a storage unit would recommend it to anyone",
"date": "2025-10-31T19:29:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "309ce43b-3738-4fbf-96dc-7c0646280f46",
"author": "Regina Freeman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0o1GL6LSn_Kv1VFnEeC_nAvlKyQlhLWHYjRXdkHx22Dg6Kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Loved your representative at check in for reserved unit (Lindsay). Explained everything thoroughly, was extra helpful and very friendly. Willing to help every way she could. I recommend this facility to everyone I know. Love, love her!!!",
"date": "2025-10-22T04:41:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "228fb40e-62ff-4769-89f5-dcc421822065",
"author": "Stacey Brandt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdo0ReReFO4uEf1luxCYEVNhRbKLoOaLDSo4i_aUqtPzwvB44=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-18T10:41:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fc9239ed-a3ad-4c82-a30d-88961d1e9407",
"author": "Gail Cole",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhy3hAX6AGqSYoHHCzqs7TcT1rqZDqMT6FIOnHiGmOTnIGRF_a=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lindsey at the Bristol Tennessee location was so helpful, answered my million questions and was so pleasant. She walked me through the whole process by phone while I was traveling on the interstate toward her location and had my unit assigned, code selected and able to go right in when I reached the location. She is an asset to the Mini Mall Storage team!",
"date": "2025-10-18T01:08:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "229db49a-0914-4a25-b61a-19690346a2ac",
"author": "Steven Haynes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKimak0V_DpDhAxJChCzLR6Rfl7VS1JoYVdyp_1RESP5eaYOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!",
"date": "2025-10-08T14:30:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3901e29e-b76c-4995-a8d9-66acb55a3ec6",
"author": "Tiffany Deel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-HQsfvjs7390wB9hKdaHHMq_VKOhFbz3W_t3k6drrgoaLzo7F=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful!!! Polite and explains things well",
"date": "2025-10-03T18:44:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9b4878fa-ae95-4054-a96d-3b0a2828ca6d",
"author": "Raina Blackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXm0xHUvIFaTJ7rEIFGLWVr6zH5ZZ3J9gTwXH_l28i0bHSMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeremy and Lindsay were wonderful to deal with",
"date": "2025-10-01T20:52:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "74444122-344e-48c6-8120-a440a887ec60",
"author": "Samantha Mhernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFLkpbkN2J4uKD67nLd3lry30uw6CxemD4W_5Qm8rfGPxxnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-30T19:55:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "22b85b4e-dd2a-40f8-8099-2b7e2d888d5c",
"author": "peggy stout",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRJSRy8FIrawT1OadW_5JhHDDPoJIv3DoEmXrqgXzRjvm3Mg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lindsay Underwood was so great to work with. Extremely knowledgeable and help me choose a unit to meet my needs. I would recommend this Mini Mall Storage - Bristol to anyone looking for storage facilities. Thank you, Lindsay, for all your help.",
"date": "2025-09-25T19:04:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "971d8ae1-24d0-4bc6-93ac-f638563c76fb",
"author": "Chelsea S.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKo7THQb81B7vLeOp4zbso9_5yBrQxXEESInNzZjqhKKJfV108=s64-c-rp-mo-br100",
"rating": 5,
"text": "Walked in with high anxiety and left feeling relaxed! The process was a breeze and everyone here is incredibly friendly, professional, and understanding about the stress that moving brings with it. Clean facility and affordable, I highly recommend!!",
"date": "2025-09-22T16:55:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f6f392c8-4795-4efe-951a-876d5776e457",
"author": "Nova",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcf7yJwbukQu3CfUY4LRyYe8Q4feIQlWYaS53bVrCWSHPuLgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I definitely recommend this place for getting a unit. Lindsay was super helpful getting everything set up for me, nothing complicated and it was all pretty quick.",
"date": "2025-09-22T16:32:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4437a205-5bda-4b71-9431-d5d2221c97ab",
"author": "terri and shane",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwcEqICFC0g9kHQHPYHDtSPRBc7J0B84TGS9yyW3Dv9w5PJ-Ku=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service 5 stars",
"date": "2025-09-19T14:43:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "49a964b6-2b24-4020-a3b5-468693161d0a",
"author": "Robert B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWZ1q5s846UGeO_oMGy71oEb4TkZBtiaco7HP4wymt1RcJM4hT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Well I think they are a bit extreme with thier late fees I mean it seems like with that they are just trying to take ppls things but that being said Lindsey has been the best and she is so helpful and knows her job well I would give Lindsey 5 stars for sure but with the late fees that they charge and I would give the storage place for that reason only 2 stars so to be clear the five star review that im gonna give is souly based on Lindsey amd her being an awesome and and knowledgeable about her job.",
"date": "2025-09-16T17:42:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8c0353f4-76f7-43a6-8d2e-cc32285dc6a3",
"author": "Alan White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1VkjFuOgbrDvfSqfrbPudwkGDmxSH6UgwzyxgFrqNj2JoZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lyndsey was a spectacular, very informative, lit up the room with personalty and made the process seemless. She was fast and very accomodating lyndsey is a 10 I say give Her A Raise! Excellent in customer service best experience i ever had renting a storage unit!!",
"date": "2025-09-16T16:57:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "40d1ec5c-a6c7-47ae-abcf-84e72278a2f1",
"author": "Kevin quillen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEBku8G0OsHhhkt8WnoEogmNiCwu7_3XkvqiHWP-Ux0-4h1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience",
"date": "2025-09-04T18:53:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "823acad5-0f8b-4467-a0b8-87a41784f4cb",
"author": "Day Dotson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmI3RHJ9Im9hc4V-Bodvw3rF6Cord3oJeqRegzZ2hHqs-9ew=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lindsey was very helpful and very nice and made the whole experience a lot better and easier to understand",
"date": "2025-09-03T14:34:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "df96ff66-6cda-4f8c-b077-cd486d40e835",
"author": "Renee Racine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdGbvIyXVc6fFtaxG6RWklPEVikVFbPxkF4c2PYX7EJFJj0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service.",
"date": "2025-08-27T23:58:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3799f288-038f-4201-a58d-8aebac4e99f0",
"author": "Amber Gordon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVk6AFHy8ZDdQU9ZRXbpp2ygu479FqvEWgQUqmj-3IEwPsR8iD7gw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The gal i spoke with was super personable and really helpful!",
"date": "2025-08-20T10:29:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6f1fab72-f16f-4e1a-9ce5-5ced8d197726",
"author": "Andrew Blankenship",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFsVH3RRTNoUVGIHEFMJKySIgbV-g1badfhVpI-RaW8JO2Bg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lindsay was excellent! She definitely needs a raise. Best person I could have ever hoped for! She truly helped take my stress away. NEEDS A RAISE. Thank you Lindsay!",
"date": "2025-07-31T17:02:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e18223f7-ecbb-4c31-a2d1-54ae35082b9d",
"author": "Paul Thauer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDuZ7ueWlFm1pqJAzYmBhKfROiNoavvC_u225GmcfKKNtkuQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini Mall Storage, in Bristol, TN, is a great place to store your items. It is secure, clean, and the personnel who work there are all very nice. I have stored household items at Mini Mall Storage for about a year, and have never experienced any issues. I have spoken to both Justin and Lindsey, both have great interpersonal skills, and both care about their customers. I recommend Mini Mall storage to anybody looking for a safe, secure, and clean place to store items.",
"date": "2025-07-30T13:58:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "69c1556e-a645-4e6d-a2c8-4081b0b92558",
"author": "Larry Graham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpHQMVmglDQo3i_vHYrZJQeHIe_ZMWeJ0oFUOMCWljCPTEnw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lindsay was great!",
"date": "2025-07-10T16:50:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b834aa05-0d6c-47f5-b875-014a82c06f80",
"author": "Alicia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnCJZGkr2A_-IA83jwH462-QohoWy92bdml3BY_95QLeX5moor7g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Really nice people and easy to work with just ask for Lindsey",
"date": "2025-07-03T21:59:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1b03883f-3cba-44ce-9899-e720af69e571",
"author": "Charles Delph",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1zrR6p8_PDq7nMYNHxymLycc6PeC9wywt72WecmkbW896UQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Today a guy (Justin Widner) hopefully I didn't butcher the spelling lol.....from mini mall storage when above and beyond. Never met the guy but he was an awsome guy to talk to! That's all we want even when we kno we are đź’Ż at fault just to be treated like a person!! Thanks Justin truly appreciate you!",
"date": "2025-06-13T20:43:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "33100b72-0350-4383-b325-5b30529fd07a",
"author": "Janna Hahn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJISqYqG5GYO8fXut3XnACk9JdpFnzohocZYj724fWjiZQH3Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We arrived on a hurry , and Justin was so nice and very quick at getting us in and out, he even listen to us vent. I would highly recommend",
"date": "2025-06-09T16:30:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b407c76c-3323-443f-b23d-cfbea901c090",
"author": "Heather Cloyd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISx-S9srqrO1T1gKwt7WGKgYfWVPZxcXFypRu4ESBbXabWVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love love love mini mall storage. I was late on my payment and they were really good to me, working with me and helping me with getting caught up and not loosing my unit.",
"date": "2025-05-27T14:48:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "aed13687-9c26-4541-bec8-284d6914f7e4",
"author": "tammy denton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL47rwK_jv3H2nSY_OcMV4TdJVj3qFECmMUOfIXmotVF62FRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This has been by far the best storage business I have ever dealt with!! Lindsey has been so helpful from getting me the correct size unit to getting me a smaller one!!! She takes the stress right off of the person. I’ve come in contact with the manager as well and all I can say is one of the nicest people. Enjoyed our conversation about kayaking and fishing!!! Very reasonable prices and very secure. Would recommend 10/10 for your storage needs!!",
"date": "2025-05-02T09:48:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "02517d5f-76a3-4eec-a86e-15e50dfdd80f",
"author": "Joyce Underwood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQOz2XChtvM294Thk6TIPw-3Him43RSAZRgIZnoDEgxlvu-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lindsay truly helped me with all of my needs. She’s such a sweetheart, I’m so happy she helped me! I haven’t been helped with that level of customer service in a very long time. She needs a promotion!",
"date": "2025-04-30T15:10:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "88bc3a30-5e77-45dc-9078-c0cc1ffca510",
"author": "Olivia Segars",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzD6zntuwOSZuVjWyJrxHcFk68B8uaC1WI2ljNy0I83P61UGn5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lindsey was amazing, answered all my questions. Polite and professional!",
"date": "2025-04-24T21:39:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d2b13080-df8d-497a-8a99-e2de71e4a908",
"author": "Bonita Chambers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWE2346U4-bjtfPGLlrOB5QTBZj5ZgLqBRo8Psm-BK5uGRmmlLr=s64-c-rp-mo-br100",
"rating": 5,
"text": "I called with questions and spoke with Lindsay Underwood. She did a great job assisting me with my needs. I’m very grateful for her help. Thank you Lindsay!",
"date": "2025-04-18T20:08:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "36e76b82-4214-4426-bb92-e5f12119729f",
"author": "Jushapy2bhere2",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ94n2zCzM3exCrKH1zyTkexVrdAHroaCzVkChdoANr0jQuVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was in a rush to find storage today and thankfully ran across Lindsay at the Bristol Tn mini storage location. Lindsay was very knowledgable and professional in helping me resolve my storage needs. Once I’d told Lindsay I was shopping for the best value she told me look no further as she would do all she could to meet or beat any local competitors . Lindsay was able to secure me the unit with very minimal effort on my part. Upon arrival the complex seems very well kept and very well secured which means a lot when leaving your belongings somewhere other than your own home. Thank you again for a very easy transaction and look forward to any future business with Lindsay or Mini storage of Bristol Tn.",
"date": "2025-04-10T21:07:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "87fa084f-27e0-4298-96e5-08d336a7b6a0",
"author": "Kristy Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoW2wqmxvtUiPv7p-NOtb6IBURvDkQfeGd-3DfCpIecnH3rA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-03T16:40:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f04231be-ad93-476f-a280-3fa93e5b63d2",
"author": "Laquess Mess",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLtAWq1KSMgspSiGyRm8v6ESfR9Ci-W74YCkGWa9GdLg0BvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "They’re great! Great prices and awesome customer service! Professional and the units are clean. I highly recommend them.",
"date": "2025-03-27T18:52:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "26c73de2-6706-4086-9a0a-3483a7e464fd",
"author": "Lee Lindsey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImxfneNoH28OY3aUuXY9hMzHr84D9fpZEgtNuZbDhSaedXbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lindsay and Justin were very professional, excellent, kind, and helpful with all of my needs. Thankful for this company, have been a blessing! Definitely recommend for your storage needs!",
"date": "2025-03-24T14:40:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f8e81a29-8777-4ad9-a037-bb73f4d35106",
"author": "shack tha man",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIefZtwA5ci4apcQ8AbO31sluthysN_HUGtpA5_AOIeMvVcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lyndsay did an amazing job making sure I was taken care of and I understood everything very professional and upbeat",
"date": "2025-03-19T22:56:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "79a459bc-84d1-441f-a34c-d74869d949e1",
"author": "NnmLaura Beth Owens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-KCiMQfMXZN7OIXQ4ISdpc3GfAUOeuH95uD88npCHKtul2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-16T13:19:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings NnmLaura, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2025-06-24T13:16:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f58db18f-d3a2-41a6-a868-a8d516fc204a",
"author": "Alicia McCray",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0FZohqDq2dNNHPA2D46tqYMev0Y0RboxkCJpCofd0NI3m4R0P=s64-c-rp-mo-br100",
"rating": 5,
"text": "Julie provided amazing customer service! She was friendly and helpful. I truly appreciate her great attitude and professionalism. Highly recommend!",
"date": "2025-03-14T00:01:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alicia, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!",
"replyDate": "2025-06-24T13:16:39.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "5e6e2f78-8360-429f-bf4b-10a2dc6bdeef",
"author": "Alishia Vazquez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8KIJyMWNgHUqGNX8mqaAq0xkg6RyE21Q5hOCDtH_zv-4GfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lindsay was exceptional with helping me get the storage unit I needed very quickly! When I got to my unit, the door wouldn’t let me in. I sent her a message and she got back to me insanely fast and got me into to door and to my unit within minutes! 10/10 recommend doing business here, especially with Lindsay! She made this entire moving process quick and painless for me! Thank you Lindsay!!",
"date": "2025-01-23T08:55:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Alishia, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T13:16:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3128aef9-131a-4528-9662-1cec7c964809",
"author": "Mike Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9UbEHQLh7EW-yb8x0xMRXUAHxq40uvt-IY3bv3lUJDmoM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lindsay,and Justin were great. I called last minute before close,and they waited for me to show up even though it was late. He showed me a great spot for my trailer,landed me a great price. I signed in the dotted line. The place is so clean,and you know your stuff is protected. I couldn't be happier even better knowing my stuff is right next to where I live. Lindsay was awesome at the front desk. Not once did anyone seem annoyed because it was past closing. They were just happy to help me. And I don't think you'll find anyone better than Justin. I wouldn't want to deal with anyone else.",
"date": "2025-01-20T20:03:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Mike, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T13:16:39.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "ea01ada5-aca2-4ce5-9f23-760a33f1fa8e",
"author": "Klaryssa Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJ5X25voW_fUR06bSXJ9q0tKMWnfSDafN_sllTpUO-x-fZmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff and very nice property.",
"date": "2025-01-17T15:23:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Klaryssa, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T13:16:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "40324f36-17ab-43c4-a597-2f313bd35d0b",
"author": "Brianna Luxton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrpM4BwcoO9lqFke34Kf_9lGe7vsWSqlMcyaT9KEllkUPvf9k=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lindsay is awesome! She’s always got a smile on her face! She’s always bubbly and happy! By far one of the best people around!!!! She definitely deserves a raise!",
"date": "2025-01-16T23:24:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Brianna, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!",
"replyDate": "2025-06-24T13:16:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7dab20c4-9a2f-4a17-bc35-9c24494f7f2f",
"author": "Courier Mates",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAI43UyZmdv7XWN7EjddN3iDqA7n4iUkpAtvxCyiA8KZmFaNk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage unit for the price. Big thanks to Ms. Underwood for all the help. Professional, knowledgeable, and kind. 10/10 customer service.",
"date": "2025-01-15T19:50:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Courier, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T13:16:39.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "66c0c386-aa17-49bc-9be1-833be4224a0a",
"author": "Lindsay Grace",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJr-NMApciSa7Z7QGGrhRUs7AiHp_kBxGCoDRRrfMqd64ZJ2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful place of work! Really took care of all of my needs and questions, or any issues that I came in contact with. Very knowledgeable and very prompt!",
"date": "2025-01-09T15:07:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Lindsay, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T13:16:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "580e15a2-19ff-4e30-b190-59bfc6095127",
"author": "Tina Ellis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcnI7_F3UXJwNwS2IQtjtnPUqBze3FaQlw2PnRUCD6UDcbiQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great people to work with. Felt my things were very safe. Very clean. Would definitely recommend",
"date": "2024-10-08T11:53:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Tina, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2025-06-24T13:16:39.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "d8267400-6dba-44bf-a2f6-6ab048d8fd25",
"author": "David Henderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWq4MKm76LGrPBbtbykXFGH2v82sC37LgJLWzl1qz9GxNuPqCM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great location, easy access, friendly staff.",
"date": "2024-04-14T15:35:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear David, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T13:16:39.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "3759ba59-205b-4366-979b-e38cdd63912a",
"author": "Candy Price",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBSE3ezPgjld-fTeugFqMhwG2QUCj-rr3g71fZS-I3m3FDpAjN=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This place is a great place for storage. Great customer service and I actually listen to your needs. I highly recommend this storage facility.",
"date": "2023-09-12T17:30:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0eea7981-1c9b-4595-81ff-fbe8a51546da",
"author": "Lance Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9IJ5xx1Zg342rnhOxVbtutkBSNRTO3UfyVdttpRvp-YVAMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-12T17:02:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "bda7a463-df20-4d41-9157-b94d123f24b3",
"author": "Brett Hughes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOXI7zA6vHnA8cUBNcDIl2ZP9fKEaeR2Rxq-lyzvyanPwQVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommend for you storage needs. Very professional",
"date": "2023-09-12T13:30:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9de7f051-fdff-4de9-b667-8f5b392c042d",
"author": "Todd Jago",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCn-Y2CrRFd-FL0OwcGXCRcmsO0CWSBd_m104_h4T7CbcqPdOW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice place and friendly staff are very helpful. Would recommend",
"date": "2023-06-02T19:36:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "534a9b2f-bbb9-4659-89cf-386927b30c36",
"author": "Who? It Sam.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLR7fagafap845RXtG6WucSvj7p7FMfsZzdlkj_o-cL4vAjHHH4=s64-c-rp-mo-br100",
"rating": 5,
"text": "These guys are amazing! I've had a storage locker here for a year and had a problem with a seized lock (my own lock) today. They were really easy to get ahold of and even got back to me before they were supposed to open! They sent someone over immediately to help me out and were beyond friendly and helpful the whole time. I cant recommend this place highly enough!",
"date": "2023-06-02T16:18:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "77434d47-59a1-435a-a89a-fd071669fbb5",
"author": "elijah wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVADl4oH-kG2jUl1B4AJTsUxMyB-DoV0T-aHugbtCNQrYud2Wts=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy access. Paid late twice, they updated their systems quickly so I wasn't locked out from my stuff.",
"date": "2023-04-02T02:26:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "88d581fb-1a6a-4723-aa4b-1a1d248f024b",
"author": "MagiMario",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKv2uYmeNs8WrdmbFOr51uNfiOX_0QRCSDnzMwI_DbcjNVHXQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy, clean, straightforward, safe.",
"date": "2023-03-28T00:35:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "857aca07-db1b-4087-824e-82cc43cb8b59",
"author": "Brandon Burke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6fA1OlIc0N5OG-i-xAL_HUQoXwqiWxzS6CKyDb3RKzu9Kzw=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2023-03-08T23:08:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b186b511-5206-4ebe-8703-1a4d16052e30",
"author": "Lance Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVL6bZo4uuiXPOn3TF09PFEFhf92pklPHUzu-Xi5FPGzBKyRnY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-01T19:33:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6fc14fcf-465d-4b63-b4d2-07e76e526fcc",
"author": "Christina Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzwrkS2xel_Gsfw5dsmYCn7n0-VDdqLCGg5vgPcwg_LhaIsA50WA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Units are clean and secure. Management handle business quickly and efficiently, with excellent manners.",
"date": "2023-02-01T14:42:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "cf01b0a9-35d7-4139-858f-725adb0276a4",
"author": "Marvin Hatcher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILOauSlD7viQESIZLdsbeRtHQ-q5IVQZh26JY7H9OlfoR7Sg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place, clean and semi friendly and courteous management.",
"date": "2022-12-03T14:53:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2e30b213-eac1-4f04-8fe9-01d1be16e0aa",
"author": "Patrick Sutherland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgCODC74lgA4XrAC5zzC-MxelTiNGgzLd4Y-I4hrYyM5X-UI-OGg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Great structure, great rates, but there is a bit of a rodent problem in the non-climate-controlled areas. I speak from personal experience and other clients' reports.",
"date": "2022-07-13T09:58:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "4525e3f3-4d8d-4b0e-876e-bed63599f8df",
"author": "Megan Bishop",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOA8njMZ2sRUUMnoGIVycJuS4zixaXCOx0uhgznE4q03oRPlLcMA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Super clean, climate controlled, gated,, manager is super nice",
"date": "2022-07-09T12:10:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "684960c5-a6bf-483a-8aed-6ade2a00244d",
"author": "Mike Kincaid",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdsSDR34T2w3GMTXNxVVgHs_b4DDUvkM3mvM9llD3KmOE18KT1=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean and very helpful",
"date": "2022-05-09T13:29:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks!",
"replyDate": "2022-06-24T13:16:45.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "81cbc927-20aa-46a9-958f-b376ee8ed74a",
"author": "Makenzie Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZseXw-Z08g7uUVPozwsM7_r2jcCecErkQ3OpqBuoJ2N4jFsQ2=s64-c-rp-mo-br100",
"rating": 5,
"text": "My family has had a great experience at Universal Storage Solutions in Bristol. We needed the unit kind of last minute and they were able to make it work no problem. I appreciate the flexibility of the month to month payments since we didn’t know how long we needed it. I also appreciated the ease of payment and always receiving a receipt for my records. It also put my mind at ease that our unit was secured and easy to access when we needed it. Chad has helped us with everything from start to finish and has been wonderful to work with. We highly recommend!",
"date": "2021-09-26T13:54:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the review Makenzie! Glad to hear that you have had a great experience so far, good job Chad! If you need anything give us a call 423-797-4426",
"replyDate": "2022-06-24T13:16:45.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "c4fd0c5f-df25-4f33-a012-894b6ba56d30",
"author": "Miranda",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2UtRy_eiptRagi7Fd3Al36ro4b-y_EFJ3uX-k6xKfmVBdOVvJ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "they are a great place to deal with. the guy working in the office is friendly. and the rent is reasonable. ( though it depends on the size of the storage unit.)",
"date": "2021-09-09T21:05:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the review Miranda! Glad to have you at Universal Storage Solutions in Bristol!",
"replyDate": "2022-06-24T13:16:45.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "97207967-094a-4282-b5a0-655585775fe3",
"author": "Kelsey Goad",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVC1Q5MXtM7uqgD_bOP0-8zweZwzOwoTEnFTDi81-caJdz_Yb0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Been using this place since they opened! Very clean and secure place to store valuables! Staff is very pleasant to deal with as well 🙂",
"date": "2021-09-09T14:17:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Kelsey! We strive for GREAT customer service! Let us know if you need anything else.",
"replyDate": "2022-06-24T13:16:45.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "ea08890d-7ba1-45b3-80c1-c48395c74057",
"author": "Michael Hermann",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQ4kTSJbuinbUkzCykjS0bC2WNSSBrUfxRGo4DjdkgrzjGUA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place, very clean, good price, and has cameras everywhere so i feel safe!!",
"date": "2021-07-16T21:42:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "551e1503-7d9c-49ef-9364-a4e76d446ec4",
"author": "Candi Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJLPyYSObTU7aP6iWK2ulXYHgTU9qTo2aXaFGM10Hkb2Uy9ho7=s64-c-rp-mo-br100",
"rating": 5,
"text": "nice storage units, very friendly staff.",
"date": "2021-07-16T15:25:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
}
]
}