{
"summary": {
"average": 4.8,
"total": 501,
"distribution": {
"1": 13,
"2": 7,
"3": 2,
"4": 8,
"5": 471
}
},
"reviews": [
{
"id": "1c75f814-db17-4f2c-9f5a-293099b4383b",
"author": "Quetta Bright",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4XXD6SuNtYvWRGeVzWz6TN4hsuMkpFZV5b1gQs15oixWBPZKM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The gentleman that helped me was so nice and helpful.",
"date": "2026-06-17T22:56:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "751d01ea-0561-4f71-b5c2-4c2a3400ea88",
"author": "Nicole Burgwyn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLFOuc45hACehRcl_TD8XmN_ybpmG-MqB4lL8RZpBjoiVvsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tae did a great job of helping me get setup! The facility is nice and is in a good location. Check them out!",
"date": "2026-06-10T17:16:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0e087fc8-9ca8-4c4e-895d-bc9d42a458d8",
"author": "amy lashley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZvQDpplhjoRWzlYC17ennMc6mixn5INaGLCW-CXtXF3pES5F0=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just rented a storage space today, and Dante was everything. I hope Mini Mall Storage appreciates what a gem he is!",
"date": "2026-06-06T12:44:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "fa85385d-9133-43be-8aa8-2af6ed940be7",
"author": "Tod Michael",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMEeKOVzG50E1koD1PcZJuKqUiKhHg_XCuvpIcFqHPzaVIu8c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful and helpful. Donte was awsome.",
"date": "2026-06-04T19:04:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "acb8a7a2-55fb-4e1a-ab63-5e89c3707738",
"author": "Erebody Snuggie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeiSzQMCje6tKdHk20UEfsBCli0pu1a7c0agDmsl33DGQaFw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Te was very polite and quick to help me pay for my unit after a storage auction 10/10",
"date": "2026-06-04T18:39:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5fc77b31-0158-403d-aaf3-680fa8ee20d9",
"author": "Kira Bates",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9Hum2v2I_XFfG0CHh76CT7SUtc0JPQM-2kstF91wvmaSBVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-21T15:09:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f122b9ff-eba1-4097-80e7-b21a2effa02f",
"author": "Brandy Watts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZ--uqJDpnfVduDvqQEBRZrrc4QMzrd094tu8-GIeH7jERESfyoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-21T15:08:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9dc24ba8-7196-41ac-8a49-5d9c71f621c4",
"author": "Hunter Brock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImYOCs5sAXeaXh1bbDLgNgravQf3J0447TNVZJtjHg1oUCeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, safe, fair priced and well lit. Highly recommend.",
"date": "2026-05-14T15:20:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "fa0843b0-ec3a-4958-b5c3-0380a9a2581e",
"author": "Nadia Peterson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJg0rqN3lIELDmCtyfAdcH3ORPsKHd4Qo56J4-1yd1o07gY4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I really appreciate Jay customer service. He helped me through the entire process and really great attitude. I recommend this storage facility to anyone looking for a good storage near the Jefferson street area.",
"date": "2026-04-28T18:33:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
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],
"sentiment": "positive"
},
{
"id": "44020364-ff13-4bc1-844f-fa9c3023f383",
"author": "Austin Sena",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3Mg74UwZLVRbVBslEMV9kCFa-qZfYL4TIhDeJo67l-ZBD=s64-c-rp-mo-br100",
"rating": 5,
"text": "The best experience. Jay was unbelievably helpful and made the experience amazing. I’ll recommend this place to everyone I meet",
"date": "2026-04-28T17:52:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6a9b1c54-6245-4731-bf1d-65341c471ef1",
"author": "Abbey Loren",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVII1R75GQRVwDYL4uoPLC8NGB-T9WsPQcDMP43VT9mH_sWyug=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience having a unit at Mini Mall. Jay at the front desk, and his supervisor Ben, helped me through an issue I had with my account at the end, and my overall experience over the past two years has been easy and smooth. I would recommend Mini Mall to anyone looking for storage in east Nashville.",
"date": "2026-04-28T17:51:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "183c0300-c7e3-46d2-bd38-168ba6908e88",
"author": "Tyson Keppler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsM5Z4Lgd3taS3WacTD8ExXBmWoxN-pqfJ6yLyEJI7BsZrmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tae was super friendly and helpful. Got us in and out!",
"date": "2026-04-23T14:54:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ddc937ae-e51d-4339-9e49-f5c0736f1fa9",
"author": "Lauren Theobald",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdoD2bMaxbNKe1R8bU0WtjTU7TLth7bBAUotHji1Hza8TA3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tae was super efficient and knowledgeable about our U-Haul rental. We were in and out, and he was so kind and friendly. Makes a huge difference on a stressful moving day. :)",
"date": "2026-04-23T14:52:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "21b61545-969e-4565-a413-8b4b8d04ddc8",
"author": "Charles Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLL5cy9jA_DKWdK2gDlaDVp6aU8v8Al0tSDHNfvXHy5YAXjrWC=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-22T16:19:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f31456bb-93fe-4968-928b-0001e09daf07",
"author": "Owen Ash",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUD8BrmcjLNb31jaWOXmQ4LqfKm6HgOKkwnv1AjTInYsdtulmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dante is the man",
"date": "2026-04-20T16:44:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a82a7f88-1e92-41af-ae56-0fb53328e521",
"author": "Thursal White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRn9ME1A6LDS-F8qfrt0mDbGB7uriAmgzRJa4Nw9q4il-G4Fw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tay and Jay need a raise asap. Very efficient, personable and reliable. If you ever need storage unit come see them.",
"date": "2026-04-10T17:29:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a3a3de7e-9108-43f9-8ff2-65f667500ff5",
"author": "Kathryn Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKR_bH54Wdf0nXoiHOMQ-1JBrN-p85S7coXNneysqg3CLlqDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick, helpful and accommodating.",
"date": "2026-04-09T19:49:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a2fe3e23-1604-41ea-9de6-28814553b97f",
"author": "Sandy Walters",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsbEAZg8REDPmhNBujP_EmZIT3VNCVdXrt9LhM2MQCYjWILA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Johnson was nothing but amazing. He was direct, knowledgeable, thorough, kind, personable & the type of person a company would want to be associated with. This inside, air controlled mini storage is the place to be!",
"date": "2026-03-30T16:18:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5add3c41-2ee4-4260-9957-b235e0d4ec8b",
"author": "Chris Leonard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvC6UpfeUVKJojUNl1orbK7I8zPGSVCXoWKy6YM1EqL8Bar7lU=s64-c-rp-mo-br100",
"rating": 5,
"text": "These guys are on it. Very happy so far.",
"date": "2026-03-20T16:32:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "728b1d4e-6243-4a8f-98ed-aa07b635db0d",
"author": "Diana Alarcon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOOONyT3-KzNp1KadribtW2qJOcjBQ1_KuBzwLXgyBHqlWPapR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and super helpful Was patient because we did not know what we need. Jay was amazing",
"date": "2026-03-09T15:35:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b7235eb-b7e1-466a-962b-fafd25ee27c8",
"author": "Dru Sousan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxZnVqxeR8IkLy_mPwNOYlTaA_bLbwryFpI-3ZeNaHT_jKgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jay helped us out and is the best! Will be sticking with Mini Storage!",
"date": "2026-02-16T21:05:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "bf45fcaf-be2d-4314-8e87-666a6bbe1be2",
"author": "Mary Shields",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBRK9Ee1fVIRBxUxxHGriPM50_sRES0hNRH48JtlxiXOzmRA-u=s64-c-rp-mo-br100",
"rating": 5,
"text": "So clean, organized, and easy! The staff Rick’s and made the process of storing my stuff super simple!! Also very convenient location",
"date": "2026-02-11T18:04:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "31c247d2-d5af-43f1-aa7e-7f33ecf24446",
"author": "Cali Dwan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtj2Vaf3KGxhtYFdsfzqNxGtRrg4ToCFuRVBsdo4DfICm6YQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jay at the front desk is amazing to work with! I don’t know what they’re paying him, but they should give him a raise!",
"date": "2026-02-10T17:31:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a4d34285-5c32-42c4-9293-67aa89b4d27a",
"author": "David M McDonald",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCCQRZRYeyM_xKR6BQ_Npv02NZ9-aJOeRwCYEe0MMC03PbQw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had returned a rental truck and accidentally left my phone in the truck having already put the keys in the drop box. When Jay arrived he was so kind and helpful. The customer service here a top notch.",
"date": "2026-02-09T15:29:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9cc7d8d8-7416-4ba5-98a9-0c31dae73780",
"author": "Toni Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlwtM5mjn3a8ublMo1ZtFnEGkOyq2pw2PYiPtTismh3C27og=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jay and Tay were FABULOUS - so incredibly helpful I can’t say enough good things about them and my experience. They are THE DREAM TEAM!!!!",
"date": "2026-01-22T22:37:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7810fac4-2912-429a-b7c8-5aafe3137ea2",
"author": "Ted Blankenship",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZxNXv55N5eTVul1oCtjNmuV-37T3DjowZn7YMpdHD1Vu9Yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jay and Tay did a phenomenal job with helping me with check-in process. I couldn't have asked for better help. Thank again.",
"date": "2026-01-15T23:32:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "691462ac-dbbc-4205-bcfd-391ab127bb29",
"author": "Scott Bishop",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLM6eZrEiBel0wocj6cefzTIVovnWX4M1e1Bs5T9Oyje4Qz_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "New management has made significant changes all for the better! Highly recommend!",
"date": "2026-01-14T19:11:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4ce9aa5c-0410-4a4d-8885-8d4a8f29ec4c",
"author": "Mary Hamilton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdcAgNwc30lLclovLAGUQDMMpYPOy9JIv9vdnP4FRoOM5d7PfG=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-06T23:06:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1c98016a-6261-4a13-bc9a-524c70aed4db",
"author": "Kevin Clausius",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUs4m78IAUbeKzoYWKMfx88_qwaMuSuICCo9YYo8vVOqJ1Xe3kk=s64-c-rp-mo-br100",
"rating": 5,
"text": "J was awesome and helpful",
"date": "2026-01-06T17:42:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f374737b-04ed-427d-b5d2-d1edd5c5fb2e",
"author": "Sara Mathews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgvDJomBvcbUfQTbC91e9h21ENz-WPrBgri96NobshOZGceQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Te was so helpful and kind. He answered all of my questions and has great customer service skills. Very appreciative of him.",
"date": "2025-12-06T16:10:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "7cbbc364-3e36-4d8e-a293-318e82a01d6f",
"author": "Jon Ogle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzarQ-cDvBO-wC8aNUazryR14ZLTFIKWnlCHO0tUKsvRC_iA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Duane was super helpful in getting us into a unit same day! Kind staff, good carts, overall cleanliness for a storage unit facility. Easy parking areas for loading and unloading. Inexpensive compared to others in the area.",
"date": "2025-12-06T15:31:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "841afd9c-89bf-4709-b581-c3f33cad4c14",
"author": "Kerri Atkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzu14PkPRdEZRxIVxDEPOJ8JXBldkdEMFyIvSFJnvlcBGLqCBc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tae helped me solve my issue and has been extremely helpful, knowledgeable, and kind through our entire interactions. I recommend this branch to anyone looking for people that really take care of you! He is amazing!",
"date": "2025-12-05T17:42:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
"id": "ed90dd11-d483-486f-afc0-d89609a0334d",
"author": "Ray Holmes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpICPUJZnWNujHUpjsp5hvkFcjS32OdzcViCoJd5mqRAUHYA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jay was very friendly and knowledgeable. Highly recommend.",
"date": "2025-11-26T18:35:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b634a47d-8d25-4d79-868e-6b99eda5efae",
"author": "Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsLpa14EVKl6EWC-Nz6VBreXv48YAlk60qzYZid5WOtsXMzjQC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super appreciate Tae for helping me out this morning! Very friendly and exceeded my expectations!",
"date": "2025-11-25T16:55:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "7d682594-29a8-401f-b449-7b06776a0f03",
"author": "Lindsey Landers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNgmIO45Y-kAtAegvmnwiFO7MqJr76x3kFKX6R59FHq6nDOoE=s64-c-rp-mo-br100",
"rating": 5,
"text": "we stopped in last minute to rent a unit and Jay was very pleasant and helpful with the process!",
"date": "2025-11-19T21:29:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "caf3811a-4adf-4fdf-9dd8-1a58b673bcfe",
"author": "Nate Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxW0J7p82kCSjE2Wx6TFDlFDLJMP4gyhQkxc0z9J0D3vgNRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-18T15:31:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8801c1ee-96d6-45ac-a5f9-10de9e727db1",
"author": "Abby Fitzpatrick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWY65CtmzV_qjaP_RMt1O6Z1BrnIdnaEcizmJRvm8ocL_o6zM7P=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tate and Jayten were a lot of help! Quick and professional and helped me get a unit",
"date": "2025-10-27T18:13:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
"id": "556b091b-f9fa-4212-9d48-213899578fad",
"author": "Abrianna Hathaway",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPFxW4M3EDrJOSl1vGW46nHY5pi75lKYynA7JlhRpxeQHOdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager Jay was so helpful!! He clearly explained and answered all my questions regarding my account! Fantastic customer service and I am glad that I chose Mini Mall to store my things!",
"date": "2025-10-03T16:01:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "21306cec-fc48-427e-bac8-663fbf477f38",
"author": "Mason Sligar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlyQir4cnjVhoOGLfEwk24p7dOVyUcM1nBht3F1AnITwqwDFvk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome, friendly staff. Convenient location with good prices. Store here",
"date": "2025-10-02T21:01:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "fe10f07a-cab1-483f-bf00-7d0d5b0c3958",
"author": "Emma Biard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9kMWzsFspTvs7Fxqi6XYD3SgXjQEgwXSWiNasVh1PTIXfLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jay, Jaylin & LaDuante made this a seamless experience! We needed a storage unit right away and they got us set with everything we needed within 10-15 minutes. They were knowledgeable and very preofessional! The space itself is clean & safe. Very pleased with the whole experience.",
"date": "2025-10-02T19:05:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d52eec67-7291-41b3-b82c-95174dc3de24",
"author": "Eric Peters",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKn_Hf3SXafLhLWCuhsqjGBKngL3CmKPIXzBi6d2Vo4rLXb_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jay and Jaylin were terrific in explaining the details and answering my questions and concerns. Very helpful and flexible. Glad to move in. Thank you! A++",
"date": "2025-09-29T15:36:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d423b36d-d778-44ae-b08d-75b71994a232",
"author": "Isabelle Selby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBdaZBj7hYtDp4U8VG4KzJboh6fxNxT2HtG9Syu4AXHdOzIwNZ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very helpful and friendly staff - especially Jay and Jalen!",
"date": "2025-09-16T18:59:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4df071b0-81f8-4feb-bbcf-c5bad9995c1c",
"author": "Sharonda M",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaTUuLLebuO0y1RUNiME3P6unW68i5rkEDBqJOTF1O4wIOh-I3=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the absolute best experience thanks to Laduante. From the moment I walked in, they were welcoming, knowledgeable, and went above and beyond to make sure I had everything I needed.",
"date": "2025-09-02T05:08:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "65c4522b-acdc-4219-bd04-1d4cdeaae79c",
"author": "Antoinette Parham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpUvdcXDvjlG7v5dic_r-vOsg_iGN90GxjmYnbsmu5_zNk1nE=s64-c-rp-mo-br100",
"rating": 5,
"text": "LaDuante was very helpful and professional! Really made the experience a breeze.",
"date": "2025-08-31T13:42:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bc7f8a9a-656b-4609-ae6e-fd487a95f41c",
"author": "Gelanni Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6BA_k1aC6bOWqk-2yeqaK0XE8eDTu-EXgx-yr0AIipXMK1uvZQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "LaDuante was extremely professional and hard working. Everything was handled in timely manner. I’m definitely recommending him to others!! Thank you!",
"date": "2025-08-30T19:52:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a1530f20-64d6-4e03-9eee-376c3c2efc86",
"author": "Veon Selman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJo-QvM2BUK015J5dXoVwQ0-y3TlD4EUQGGNo_W_E6LpakzpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Donte has the best crs service I have ever seen! This Gentleman man was patient and very helpful with all my needs. Best employee by far!",
"date": "2025-08-30T14:39:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f9fb298d-c770-43c9-acc9-a71a874c2995",
"author": "Natalie Danko",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyCUUGClC2SWFpk5iYTkUpa_8kxW_aB4u7bn-NKjYo4A4lWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Duante was extremely helpful and informative about the units! I recommend going to see him if you need any help!",
"date": "2025-08-30T14:20:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "885af6a7-1e56-4af3-b7dc-2ba32b20ff1d",
"author": "Noah Crook",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRjUrJTq31-SGoH2i_TtWI7bJlYOsv_ftqTDipJePs80Wn73c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Duante was super helpful , 10/10 recommend…He was the BEST!",
"date": "2025-08-30T14:00:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c036d8bb-a77e-47bc-a2a4-15e888c78748",
"author": "Lavell Garrett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3N1EESAdAJ84NTX0g5AuIMp9fb5McgUVFUnjMb-0YXVex-mw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Duante was very informative and knowledgeable. I appreciate him a lot. Super helpful",
"date": "2025-08-30T13:58:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "9ee3923b-180b-4e11-ab17-16f484cc9f93",
"author": "hannah earnest",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNWC0hmsI_845Snad4hTtLHjAGAvfGVNyUIIJek8omKjEpiw8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had the best experience- Duante was thorough & informative! 10/10",
"date": "2025-08-30T13:25:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "bbc902a0-1fed-48ae-a515-fe46bf57aa8a",
"author": "Bremya Polk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcCtlGOjpiterrPqfoAesbdVaQchXftUaJoL3HdXx9-rbJ7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience thanks to Duante! I greatly appreciate his service",
"date": "2025-08-30T12:47:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "c01fa1f5-8f72-4f63-bb04-fd3959cf2c9e",
"author": "JQ Lyfe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyxlTxWya_mEo0ijQ93RuirYu84BXkYs2B_X414_qOmHOotgbP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jaylen was very helpful in assisting me in my storage needs. I will be sure to refer this storage unit to family and friends. Thanks for all of your help!",
"date": "2025-08-30T05:08:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "68b711d0-a74b-420b-8414-95d429841cba",
"author": "ivorie martin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzmwRQtEU7CX9yCsmadzj48DyGctHGm4P_bqaPYS-uZWCo7bg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jaylen really made me feel like this was the best storage unit for me.",
"date": "2025-08-30T05:07:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d4ab9eac-423c-40e6-a11f-bdb912d3f8fc",
"author": "Tan Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAnBRCT6y7wuuJrDgy4FHT7RAqyCEXGPRDlqYi6-O6Pu0VGWU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jaylen was great & very informative.",
"date": "2025-08-30T05:02:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b88dace0-0b7b-4f2e-9bec-e462b68900a5",
"author": "Liz Labelle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxSi9bSxpKv7i_2AtB_AoVNgvrHdIwA7zonBPupx-F7oWVUuCU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tae was super helpful and so nice!",
"date": "2025-08-30T02:19:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0ce7f667-4319-46dd-90dc-6d76fcb7e5bb",
"author": "Britney Wallace",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSFvgQUs_jdiyDQL7vA17iIAYh1jbAZTc573snPfvHxUwKfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jaylen was great!\nHe helped me & had great customer service!!",
"date": "2025-08-29T20:42:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9186b902-50fb-4b3b-9a2e-8b2d1744ce8f",
"author": "Carlos Matos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9C6HMWxezRqsDDwlJHu3m8YN3GOj9KtYaR0jHyyOna278Ww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tae was such a great help!",
"date": "2025-08-29T20:16:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f9da4794-ed1d-4d97-b503-e9e3fcdf4503",
"author": "Dari Pulley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBbbUYkDgF1Yc7-nXnvhif1DtRfUQ62E3o4g3W4uZBqUDomJY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jaylen was very friendly and helpful. 10/10 would recommend",
"date": "2025-08-29T19:34:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b0bc1381-7ea7-493a-a7fe-52bddcf0ce2e",
"author": "Javonte Crisp",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWP9ydKqFBb2GiufcfSvQkFxEkHnRuRszuFfbHXDdUXmeBtZkOi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Duante is the absolute best! Give that man a raise!",
"date": "2025-08-29T16:45:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c2520a9d-1659-493d-828b-3bda084c10b6",
"author": "Rumalda Morales-Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_BYmf1vTiD8cX6J35ven8p771HkCHA9VJZxilGvmsv0aWOg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Young Tay was very helpful and tried to speak Spanish. It wasn't the best, but I understood enough to get help with my needs. Thank you, Tay!",
"date": "2025-08-29T16:01:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d8e4a531-3d2e-47e7-bd37-8a09ee9a2f5f",
"author": "Shontia Spears",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKptsu2mJhjK8w1hlpeHRh8pCJ7uRJVKorbWZ3jfV-waC8HJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience here was awesome. Jaylen did a phenomenal job on representing Mini Mall Storage. His customer service skills were top tier! He answered all my questions and was very professional. I highly recommend anyone to do business here.",
"date": "2025-08-29T15:35:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0cc23e7c-a269-45c2-9944-809364c25826",
"author": "KENDRA HAYES",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7b-pGap1zi409yTukeChc8fWEUuxwK5kTWRBtxccafJGqU5JK=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer services was awesome. Jaylen was great help and very nice.",
"date": "2025-08-29T14:44:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "01f90cb5-ea02-4fb0-bb0d-4de1763002bb",
"author": "Kevin Christopher Prince",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1iSp5vVdWtnXN9RkRHJ_N0pNSsZmx-XuuzFSzwj3ucezOjncv=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "⭐️⭐️⭐️⭐️⭐️\n\nMini Mall Storage has been easy to work with and the place is well kept. Tay was helpful, professional, and made the process smooth. Would recommend.",
"date": "2025-08-28T21:49:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a341cb68-431a-4fe7-a2c4-e634285a3bf9",
"author": "kori mcdonough",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKB1HmpRr3_nEtbBdnEAdINrHQRSrxKbUmcovcIbWEv_FQbLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly suggest mini mall storage! Accessibility, organization, cleanliness and service is all top tier. Tae was super friendly and made the process smooth for us.",
"date": "2025-08-27T18:21:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "44946c7b-9a1e-469e-8063-245fd2c78919",
"author": "Annette",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtdKZM_vGPdWTNM7CXJs-ncVfD7j1uhpHY5eHADagCBV2EfxI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service. Informed and approachable. Fairly priced. Yet, what really sets this place apart is its outstanding customer service. Jaylen M.'s warmth, careful attention to detail, and friendly attitude turned what could have been a difficult situation into a smooth experience.",
"date": "2025-08-26T22:59:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "15bdc987-8b58-44de-b61a-0027f55824d8",
"author": "Broderick Coby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGUf3LIkyHh4Z63C2rpxBFV5H36G3FNQbr0cKJukTA0PZiWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jaylen was Betty helpful need more like him",
"date": "2025-08-25T17:21:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "741aae35-f256-46f3-b7fe-7ae6e477bb5a",
"author": "Travers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuXw9u4Mzt4Nvj6IxvikufCjQBCTJHQsZwRXxf4M4MirrrdLja=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tay was super helpful and friendly getting me moved in to my storage unit and handling my proof of insurance. The place is very clean and easy to access.",
"date": "2025-08-23T15:07:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "8fdb5d64-287f-4bfc-bb2b-8a0ec22c0056",
"author": "Angel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICzRLyTinTqg4s5H0MvWanU5MwgTNKqtOG4pvOMU-bhH3Uxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tay was super helpful and informative in our transition to these storage units from Public Storage. He was incredibly thorough and answered our questions both via phone call and in person.",
"date": "2025-08-22T21:19:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1445c449-d055-49f9-8c80-495d21604863",
"author": "amarah lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLL_Bj1gTvFapdo3rGWXMULEeQc8yMIh5skHtYoEXOEkZDspQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jaylen has great customer service and is very helpful!",
"date": "2025-08-21T18:21:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1ad17f61-a935-4971-9c47-da1a8e3b95ee",
"author": "Elijah Love",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeL7mTP0t24xr8tcZAJMaaGfZzuxrd6elvuEzx-XpjN0Z37Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "good customer service, fast, and knowledgeable. jaylen was a great help and a very respectful young man",
"date": "2025-08-21T03:37:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "35ae062f-f4a9-419a-ba0e-c3394c28eee6",
"author": "Reginald Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiSXm-NvH7zZ5RYNnzNeyqK5jZ38sSxOFfU1SW9Xt5v4gfxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I met Jaylen, and I truly appreciated his professionalism. He was incredibly kind and went out of his way to help me. I was feeling exhausted and frustrated because the storage company I hired to move me from Oklahoma here was very disorganized, which caused me a lot of headaches and extra expenses. I even had to pay an additional $1,000 to the shipping company. Jaylen, I really appreciate your support during that stressful time.",
"date": "2025-08-21T01:41:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "a0a969ef-028a-4787-ac7b-d752bf7520bb",
"author": "Amari Cuyler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlMY9q5w5j56L3x8N7m-jZvrJZ-QZO23oIwMWWnY3MWH4nbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I received great customer service! Jaylen answered all my questions and was very nice and patient with me. Definitely recommend!!",
"date": "2025-08-20T23:58:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9a2a304c-df40-4808-b47d-3dd5d18b7086",
"author": "Gil Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrAlS1xhGHBB8mzfEAP2QUM-_OFxzdyBBMbD7VjqrQYCZT3ZgT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Tay was an outstanding Employee, definitely was a help with our Haul to our storage unit and was very respectful, Thank You!!",
"date": "2025-08-20T18:21:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7ea0ec7a-dd1a-445b-965d-c972a3b0a41b",
"author": "Alaina Hilaire",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFcfKMzNpV98HUya8KCQdYUBnthyf8tSC_-vHpcigc1Hf2R17E=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m giving 5 stars to the employee Jaylen he is very knowledgeable about the storage units and gave great customer service if you come or talk to anybody speak with him!",
"date": "2025-08-20T16:29:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ab00f77f-ca18-4b6b-81a9-beafcb0dc777",
"author": "Nick Red",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXotlTKJMV88RsJQi4HyTrpmyBu-nGuK6hsfvXhSTL90yHj87Eh=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tay was super helpful with the move out process and answering questions I had",
"date": "2025-08-19T17:42:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "084b20b6-7bf0-4986-bbbf-f34dcde616bf",
"author": "samiyah carswell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAIY0ns8IPeRs7_kjOugzmSNGPhAJDNbzH_5Hm06rGaAXO3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tay helped us really well today I will be back doing business with him he has great customer service",
"date": "2025-08-18T20:41:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "93da7833-ab58-4e37-84f8-ca7ee11cec35",
"author": "Sydney Coleman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpkwU27pTYQBnU1ZiwdrwkgPzZalS-obRUeuyUjNn05f_IQBsf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tae was super helpful and informed me about everything I needed to know.",
"date": "2025-08-18T20:40:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2be60729-4ce3-4765-8136-5735e37b56e5",
"author": "jose alcantara",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkjq8afrRgX9r4NuIYeTsZiGfAEWdRzKYavqccAPZX_siVgQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Went in to check out some units since I’m moving and I have to say Ladaunte has great customer service, he didn’t just want to sell me on the first unit available but he actually asked me questions of what I needed to store and how big the items were to make sure I got the correct size unit, I’ll definitely be back to rent a unit but if ladaunte isn’t the one to attend me, I’ll honestly take my business elsewhere, I just know with ladaunte my things will be taken care of and I won’t be ripped off to get any unit, he actually cares about his job and doesn’t just want to make the next sale but actually want the customer to be taken care of. Great place and great workers can’t wait to come back and rent a unit from ladaunte.",
"date": "2025-08-18T19:34:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1278efa1-fd3d-4a1c-a7bb-de70a2ba1cb3",
"author": "Rachel Nguyen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLycEOPfKurwvxOuQdi1TWf90FrDgXJHulsOfPtOjec-dFFag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Duante was more than helpful with communicating with my needs and explaining the pricing highly recommend.",
"date": "2025-08-18T18:15:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5bb4968e-8a12-47bf-9d88-c117ecd8bcc5",
"author": "Brenda Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrSoU4mRp-IdRD5q82pNQCOPbFXUqojniOwH5akQZZpJwbBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is clean and good customer service. Thanks Duante for the recommendation.",
"date": "2025-08-18T02:08:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "84b08035-909a-4751-bc2c-46bb42101fe8",
"author": "Calishea Lockett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDMzKJiWPetUZZkTTyBsX_GIQ3IYcchWZQ-3cqiirW5SucpAhM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very impressed with the service and level of expertise that was given by Duante. He consistently delivers outstanding customer service, friendly, attentive, and always go the extra mile to ensure customer satisfaction. His ability to handle inquiries with professionalism and efficiency makes Duante a valuable asset to the team. If you come, ask for Duante.",
"date": "2025-08-17T19:52:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d04f736d-2935-4819-a16d-178def140bf7",
"author": "Marcus Hardison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUVSqNrD7IP8kzjGMwqvRBQ7R_SJbIo0WsGjdDehfjlWRtEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place very clean Laduante helped me out and made the overall process a breeze will continue to support this business",
"date": "2025-08-17T17:53:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ce557006-4dec-4690-9660-c7fcb32ab3a0",
"author": "Cheyenne Pregel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSa15E_rlP-VjCnRLY7A8B-_dfXNGmqV9apSRsuer5c4gSpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tay, Jay, and Jalen were all so amazing to work with and made my booking process go smoothly.\n\nNot only is this storage unit facility pristinely clean with no weird smells, they also provide necessary items to help you move your items in, and there is a loading dock as well as restrooms. The staff are personable, well informed, and you can tell they actually care to make sure the facility is presentable and runs smoothly. The 3 gentlemen listed above made sure to go above and beyond to help me find the perfect unit, even with me being indecisive and having a plethora of questions to ask them. They took care of me and didn’t make me feel like I was being rushed to rent a unit. This facility is secure, you can only get access to the floor of your unit and you have to have a code to get into the building which I love. I’m glad I chose this place over other local storage units. I have previously stored my belongings at other places and had terrible experiences especially with finding staff to discuss issues. I’m glad this place has workers available incase issues occur, but I’m sure I won’t have any here! I have absolutely no regrets.\n\nGo ask for a tour with one of the 3 gentlemen listed above, you won’t regret it !",
"date": "2025-08-16T22:44:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "neutral"
},
{
"id": "d38d059f-109c-45c0-bd7a-1eb490b31264",
"author": "Angie Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDDw9Zw-eamuHPtjxhAdu60yo-7zsKcxOlerf5KZhvc2CIBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Duante is a true asset! Great experience.",
"date": "2025-08-16T18:38:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6d045a95-1e03-4553-baca-6f4864463ff5",
"author": "Jerrod Myers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9RgObiBMYWx5rlWOqiKJe7GMqLWTeE6pHOEFMKa_qvwm7y7Vf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dante is always great to work with! Reliable and true character of his craft.",
"date": "2025-08-16T16:50:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b4cdadef-f81d-4e46-81a4-12e5ca5501ac",
"author": "Barry Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYM0DHw1bq0Jr3DrJhPMc1gIxHricNuvoSEoDrbPFFR3Tqfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tae did a excellent job helping me , he was very courteous and polite with the understanding of the process, great job and keep up the good work",
"date": "2025-08-16T16:45:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "88f73f7c-c8e8-4a16-b568-6b11e2120cac",
"author": "Carolyn Lockett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVB4RWYghomkemMqtsbRQ9cL0RCTi1bdL2b29qDUZ9Kwt5FUOBd=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have a Very good experience with Duante on my services there he was very polite, courteous, and got the job done and did it well. I had a great experience",
"date": "2025-08-16T16:36:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "db742818-598d-485f-b996-5cd7b40f2678",
"author": "Marcus Townsend",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLI0nEyatttPsVOE3RZ4f2Xm80945XQXV996eFCJBBJf5IAjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "process was smooth, dante was very helpful!",
"date": "2025-08-16T16:16:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "96b82199-b3de-4a99-bd8d-fab1ac57e97d",
"author": "Greg Belizaire lll",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPpeSs_tyAmsgaGJZQtclgBVm2m3sRDZrpQs_sNF8TwmXXdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m very happy the service I got was from Duante. Very professional and he made everything very comfortable for me. Great experience overall, highly recommended",
"date": "2025-08-16T15:50:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "34f4b7c5-b58b-4034-a79d-0f4d23e98cd0",
"author": "Kewian Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1dcfRXifAtgTVq9BXt2g255TVdzKxbrNRJwzM0x8f85aZPA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-16T11:45:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "87649f7b-1b03-48ac-8780-b105595cf28a",
"author": "Dejuan Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMi570flpVWXnc4X26pTudmvPEk775t_2cx3H8UGDwkwB7BQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great Experience with Jaylen M. He was extremely knowledgeable and helpful. Thank you Jaylen Mason",
"date": "2025-08-15T19:52:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0c95ca73-97a6-412f-b853-ce9e316322fe",
"author": "Cali",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVVJmxexQM8WJfBtd5K7L8Ph13OAdcE-AnWqqLTT88RxcU8t6x=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jaylen had very excellent customer service today. I appreciate him for getting us the correct size storage. Keep up the good work .",
"date": "2025-08-15T19:33:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "4f8a19a4-24e6-4b0e-b364-9a148753534c",
"author": "Rawlan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInbCt0HNNkqtBQZY8PuV09nCeuberTYYFtcvzy9dcCigFbSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a wonderful experience!!! Especially with the help of this specific guy…I recall his name to be Jaylen Mason knew exactly where to go and what to do not a second wasted!!! 10/10",
"date": "2025-08-15T19:31:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "08b8df17-cec4-4dc3-a801-9555b757b867",
"author": "J W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPz0ZY_O-s1AXCukaUU5Sk7fcTwaElmjLSm-Lp-YAJUGPO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jaylen mason gave top tier customer service he made the rental experience less stressful, I will be recommending you all!",
"date": "2025-08-15T19:23:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a4f38bb7-888b-4824-9940-d41f9cf897ae",
"author": "Jacorey Furlow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUT1PVb-M2lh2set3RbVAXX2wp38BvKhsHHo7g6_8TiBBvXupL8=s64-c-rp-mo-br100",
"rating": 5,
"text": "What a great experience with this storage unit! The storage unit worker Jaylen M. Was very patient and helpful to me, I appreciate him!",
"date": "2025-08-15T19:21:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "92a92770-820b-47fc-89b5-45ca24ac85a9",
"author": "Kayla Shaw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0dnaBbQ7xz_e7tio_dXSGmAovjchwwoc73XYBsMhsOkky5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jaylen was awesome! So knowledgeable, friendly and helpful! 10/10",
"date": "2025-08-15T19:16:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a0a4e6a6-77aa-4177-a206-c79663fa1241",
"author": "Jaden Malone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKahYXuzqtPKOL1flonNnFO7wGX02U0zv9NTekbM6dZlc-10Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Daunte is a real stand up guy. He reminds me of Marlon Jackson from the Jackson 5 !!",
"date": "2025-08-15T18:45:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "40651484-db8e-4964-86c9-d0af5b04cce4",
"author": "Terry Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwmZj7cuwG5rMpaXz8gy2nGFwdi3FXhCbPg5I7rqwQo9_wZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Duante is an expert and I highly recommend him very professional",
"date": "2025-08-15T18:35:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "df98e388-26cd-4c0c-851e-7c088e69f331",
"author": "Moose Audio",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUld2y4lejeqU5ALIcjA53yW5kKxf8hhloJXVsfYiQlqV_f75Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Oh boy, since this place switched from \"Cube Smart\" over to \"Mini Mall\" it has been a world of difference! The old company seemed to avoid most customers and were annoyed when we needed assistance. The people that work for Mini Mall have been more than happy to help when we need anything AND they're super friendly and personable. These are the kind of people you want to do business with!",
"date": "2025-08-15T18:31:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "40c0e5b9-8f97-4f2c-abbb-34134149896f",
"author": "Emanuel Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3b4jZ64M2MD7X93rqZBkF7TzSBf4PnVziaLF3m02sH614VQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I ran into Tae while at the facility and he’s so respectful and informative.",
"date": "2025-08-15T18:07:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "953de8c7-f9a7-4114-9fdc-bd3a430e1fb1",
"author": "Carolyn Matthews",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAzHruiKcz2AbVlphYtiUU1D_iUTdkGDEDR-3o04Wd5xQOL2xa=s64-c-rp-mo-br100",
"rating": 5,
"text": "Omg, Jaylen was simply amazing and very helpful. He’s was so professional. He was pleasant to work with and had a very charming demeanor. I loved his energy. If you go here ask for Jaylen",
"date": "2025-08-15T17:49:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4ba44faa-31a6-420e-9ffa-5a75e8d78aa6",
"author": "Sienna Lammers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKajB-hl_4bQ1SVvbEYJ_ZhuTZBAWV_YIC4s5Ek2bH-Wg0Cew=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tae was very helpful to me and my son. Super knowledgeable and he even helped me carry boxes out to my car! Amazing customer service",
"date": "2025-08-15T17:08:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7eb4a6a5-e046-47fb-80ca-2acc637cfcf9",
"author": "Darrien Mckibben",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5e7R35VT6Y9mXzz4iOJnSq4KMAhuyvl9doaAPM6Fyy6-JdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jaylen assisted me and had amazing customer service!! He was super friendly and made me feel comfortable. He made sure i understood everything and answered any questions i had so that it was a smooth experience. Definitely recommend!",
"date": "2025-08-15T14:53:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "557fe149-8192-4e07-9f50-81116651e40c",
"author": "Laquisha Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEtlRTxHZlpRyGbNSABfLCz7GhBe_HtEg2Kz01rlBHYLhSjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "“I had a great experience with Mini Mall Storage. Jaylen was professional, friendly, and made the entire process smooth and stress-free. He went above and beyond to answer my questions and ensure everything was handled quickly. Highly recommend this location if you need secure and reliable storage!”",
"date": "2025-08-15T13:47:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "f5d0b68d-792d-4ddf-ac43-41d78b051ac1",
"author": "Curtis Neal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeyYtxLnRpNADCqYeCdYoam6QQoqIyjbzLKKvyWZFwVGBIqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a fantastic experience at Mini Mall Storage thanks to Duante! From start to finish, he was friendly, professional, and incredibly helpful. He took the time to explain all my options clearly, answered every question with patience, and made sure I got the exact unit I needed. It’s rare to find someone who combines excellent customer service with genuine kindness, but Duante does it effortlessly. The facility was clean, well-organized, and secure, and I left feeling confident my belongings are in good hands. Highly recommend asking for Duante if you need storage — you won’t be disappointed!",
"date": "2025-08-15T13:07:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "02e3a94f-899a-4201-8e99-b84374e49970",
"author": "Carreon Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJm95fteFAv48cF9RV0d8cZai7EFZlax10u7Ri85pvcVgyF7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Duante was a blast to work with. He was very helpful & knowledgeable when providing me information about storage availability and prices. He made the entire process easy and stress free. I definitely recommend speaking with him if you are looking for a storage unit.",
"date": "2025-08-15T00:09:31.000Z",
"verifiedTenant": false,
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],
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},
{
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"author": "Amanda Bermudez",
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"rating": 5,
"text": "Duante provided excellent customer service in getting our unit transferred to a bigger size. Efficient, thoughtful, and explained everything. Storage facility is clean and secure.",
"date": "2025-08-14T22:38:49.000Z",
"verifiedTenant": false,
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],
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},
{
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"author": "Serge",
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"rating": 5,
"text": "Duante provided excellent customer service in getting our unit transferred to a bigger size. Efficient, thoughtful, and explained everything.",
"date": "2025-08-14T22:32:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
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"author": "Lamonica Lenoir",
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"rating": 5,
"text": "Thanks Tae. Nice respectful young man.",
"date": "2025-08-14T20:22:12.000Z",
"verifiedTenant": false,
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"tags": [],
"sentiment": "positive"
},
{
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"author": "Christian Beauregard",
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"rating": 5,
"text": "LaDuante was very helpful and informative as he assisted me and seems to be a very hard worker.",
"date": "2025-08-14T19:43:18.000Z",
"verifiedTenant": false,
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],
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},
{
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"rating": 5,
"text": "Jaylen was great at helping me with what I needed!",
"date": "2025-08-14T19:29:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
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"author": "April Christian",
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"rating": 5,
"text": "🌟 Exceptional Service from Jaylen! 🌟\nI had the pleasure of working with Jaylen recently, and I must say, the experience was outstanding. From the moment we began, Jaylen was attentive, professional, and genuinely dedicated to ensuring all my needs were met. Their expertise and friendly demeanor made the entire process smooth and stress-free. It's rare to encounter such top-notch customer service, and I truly appreciate the effort Jaylen put into making sure everything was perfect. Thank you for going above and beyond!",
"date": "2025-08-14T19:20:50.000Z",
"verifiedTenant": false,
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],
"sentiment": "positive"
},
{
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"author": "Grandchamp 615",
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"rating": 5,
"text": "Amazing service from Mr. Laduante. He was very helpful and informative.",
"date": "2025-08-14T18:54:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
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"author": "brianna dozier",
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"rating": 5,
"text": "10/10 would highly recommend.The facility is clean and the staff is great. Jaylen did a wonderful job to ensure that I was getting all the information I needed in order to rent a storage.",
"date": "2025-08-14T18:49:44.000Z",
"verifiedTenant": false,
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"tags": [
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],
"sentiment": "positive"
},
{
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"author": "Cedrecia Williams",
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"rating": 5,
"text": "Excellent place! Mr. Laduante is very professional!",
"date": "2025-08-14T18:46:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
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},
{
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"author": "kadie horton",
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"rating": 5,
"text": "Dontae was lovely and very helpful. Answered all my questions with great knowledge. Wonderful young man!",
"date": "2025-08-14T18:33:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
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"author": "Kayla Moore",
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"rating": 5,
"text": "Donte was so nice!!",
"date": "2025-08-14T18:30:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0970b62d-6acf-4e26-979b-63e1c851b473",
"author": "Ajee Bostic",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSq1pJs9tS_RmgMTF47Ho8uGzkbrcQQ4Hdp2l9x2h-mVuGLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This will definitely be my first go to if I need anything again, an employee Jaylen went above and beyond had welcoming energy and helpful left me with no questions all my needs were met",
"date": "2025-08-14T18:25:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
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"author": "Holly Becker",
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"rating": 5,
"text": "Duante was amazing and so helpful. So nice to see a young person with a great personality and work ethic!",
"date": "2025-08-14T18:24:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
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"author": "Jeff Norment",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcA3PjsHHDOG6FFUebSZDAgeEmRvYTGab5hye9hIRutXdGTVY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Talked to Tae recently, great personality, great customer service. I really enjoyed talking to him.",
"date": "2025-08-14T18:11:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a9ea9482-eb08-4061-bca8-0d53deac1c69",
"author": "k cee",
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"rating": 5,
"text": "Jalen was very helpful and informative,, very enthusiastic - thank you !!",
"date": "2025-08-14T18:08:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
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"author": "Connie Stone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZOxz2vtVChUEz7Omco9-N5lv5VR6Vx0I0yhTCloR40bRDCXEAoA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jaylen was very helpful & was able to answer all of my questions. I would definitely recommend this storage location to my family and friends due to the professionalism from Jaylen.",
"date": "2025-08-14T18:01:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
"id": "68aea76a-2df6-4ce2-ac3f-3c1da7944016",
"author": "Nacavia Weathers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqGAMmakuMi29IWT8V9eYWPfOh3KQ-GvdWdMsso403QvD2Zo5q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jaylen was very informative & gave a very thorough walkthrough while being funny and entertaining. Definitely would recommend to my family and friends!!",
"date": "2025-08-14T17:50:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "9fd6cb35-1763-4edb-a805-14e01e762fdf",
"author": "Max Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsSJmpdHtBK_D27I9kmXJ4EacFWt9F2ODywBEhAKLQw4D_fw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-13T22:27:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0b4fe28e-555c-4ca4-8146-37d4aea7b099",
"author": "Pete",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISOvhkoAWAE6tCv6zbtt3ctKYqcMTBs___JIqVl6LmC75bKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-13T19:55:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7b5fdcd8-c519-40fb-a5f1-6e6c47e1035d",
"author": "jessica cheatham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSc_bCF7kHbKmAC_fiGqbP4Uhq6VC9VK_F1wzWk5eo5JAH6pc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Incredibly nice and helpful folks working at the facility and they made the whole experience easy and painless. If you live in E Nashville, this place is incredibly convenient, not to mention clean and easily accessible.",
"date": "2025-08-13T19:38:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
"id": "23fa13e4-e21f-42c9-b802-601a7bf060e2",
"author": "Merhawit Tesfay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhayvO3CSgxwRIEAQd7vegkNxiPrVuK0ylgTuhDvRuKC2VMZVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, climate controlled, friendly staff and super convenient location.",
"date": "2025-08-13T13:35:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
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],
"sentiment": "positive"
},
{
"id": "eb83dda1-93ce-4481-bd3f-baec688c9f6a",
"author": "Patricia Whitten",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaIFpyCge60QZAmJ3GMseeIHIPwsV3aok3UVvYRGbGnru0U9CL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr Todd was great and very professional",
"date": "2025-08-09T20:11:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5b039595-0171-4461-a0f5-934de2d6f63e",
"author": "Ethan Edwards",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDiDlBUhlOo_Tg4tgEHwQS6pHvJG9oBCyu4h-Mp6AOloVAVO8x=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tae helped me at the front desk and was an absolute pleasure to work with!",
"date": "2025-08-08T15:47:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "52e4a6a6-dc31-4d0e-a716-10750924a797",
"author": "Bennyta Fisher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPMYqOM-MFeJbcY0zpdT3brVJdWdAh83BHybzrTO1BjrzK4w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jaylen was thorough and professional",
"date": "2025-08-02T20:17:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "57b36eae-8f5a-400e-bf92-5a50fbffee61",
"author": "Yolonda Holman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5x0scbReP_hvxTB8OScgyHtrfnYgYrUofUyHtBeuQhN_3-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "We Jaylen was awesome with assisting me. Very personal and friendly. #312",
"date": "2025-08-02T19:17:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eb78f016-4730-4100-9e48-2d5ee560439c",
"author": "Rodney Gross",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqMsz7bx8gdz1o5GKUILlrawONN_dO0A_CXg0ZMTSU8a-EYmWX=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "great customer service very informative and best storage facility I've experienced",
"date": "2025-08-02T18:11:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d8f9cca2-9e44-43a8-b79f-d0233d7cd0b8",
"author": "Stephanie Balkovec",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAu1cd2KWsrSznO6dq8vjB-i1zxGSl1tK6f5DeKlgTFyexw2BJ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jaylen was wonderful and so helpful! Perfect storage solution for us, very clean, new, bathrooms, snacks, carts.",
"date": "2025-08-02T16:41:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0d7cde83-32bd-4698-b0c6-fc719c1446f8",
"author": "Akea Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcCK5fexz4al63Bf6OVGe4zaI7KgmH9rNEze4FTP7XR82_6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jaylen helped walk me through the process and made the extra effort to make my business feel appreciated.",
"date": "2025-08-01T21:26:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "8a37d955-7ebd-462a-978c-1ff450223a82",
"author": "Whitney Bell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUs6oOh5cCulS6cxFv3hOUtRuCK2oGEr0wNOa3ePEbBUTQklHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything about the new ownership has proven to be amazing! The staff is extremely friendly and helpful and the space is kept looking great. Thrilled!",
"date": "2025-08-01T18:59:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "be3c1534-c538-4d78-9fce-6a41a6eed938",
"author": "Zanaya Strong",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLji8wStPC1hL8agb9nvejposw3b0yEdlpWfn00outBP_wfUOo=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with Jaylen was amazing. Very informative.",
"date": "2025-08-01T18:43:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "30d657b7-4207-4e0c-a96e-8cdaaf1ec35c",
"author": "Kate Tice",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXvJOUu-wBkPGLUfdvNTkRJbArc8DGNY9Lmq8V_x7eZCuGOOjJcw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I can't recommend Mini Mall Storage enough! The staff is incredibly welcoming and helpful, making the entire process a breeze. The facility is clean, secure, and offers a variety of unit sizes, including climate-controlled options that protect my valuables.\n\nThe drive-up access made loading and unloading easy, and the customer service is outstanding! They answered all my questions and helped me choose the perfect unit. If you need reliable and friendly storage, look no further—Mini Mall Storage is the place to go! Five stars! ⭐⭐⭐⭐⭐",
"date": "2025-08-01T18:39:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "409aa549-cb9e-4162-ad06-520262c1d8fb",
"author": "Katharine Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWBBvFYlxWX2Lh9mQOG5-ztLMf0MkktckiNMrrxyStXGEJLvCO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jay was absolutely the BEST! He was so kind and helpful. Patience is his middle name. He walked me through the app and all the new specifics of new ownership. After our poor experience with Cubesmart, this is such a relief. Storing your items should always be this easy! Always ask for Jay. He’s a gem of a human.",
"date": "2025-07-30T16:58:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "e2d0590e-a3b2-4746-be4d-10195c42cbcd",
"author": "Karem Irizarry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJey_uOZZwxZkUSe0m2hAJwl4IpPHPUvE-qAh52yPlZ9Hc_iw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tae was very professional and transparent with fees on the lease. 100% recommend",
"date": "2025-07-28T22:32:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c9e7ea4f-9a8f-41ae-9466-97204d5950b9",
"author": "Steven Weadick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyJvKNs2ZLd2xksqP7Kdx2mZ9YvMqFA8OefUQ4BmcdnYNd7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding customer service from the East Nashville crew. They helped me in a difficult time and really appreciate them.",
"date": "2025-07-25T21:12:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "85cb5a5f-2c5f-4b48-91e0-94f6a2fd2c03",
"author": "Kim Loftis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEWoYaAdp1ZjKH-PbisYHZwDsCkqakTE0BxCp_cYbqhjzV0z21Ug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love how convenient and nice this storage unit is. The guys in the office went above and beyond to help me with packing materials I needed. Thank you!!",
"date": "2025-07-25T18:27:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "77ff41cf-d250-4ddc-bea2-6b21c836f16f",
"author": "Ivanna Figueredo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKg72HTwOHUsE2Tjdq4bdLP9HNnPDzHQ3fA3NoCSMgoACk1yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-24T19:56:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d26c8eb2-bb77-43b7-ae12-4258e1381dce",
"author": "Laurissa Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWujJ5d-x5xo8IINuI7JuoXKA59GE0-7inaDNT7Dny4WAgh-nBS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great crew excellent too pricier",
"date": "2025-07-23T18:03:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1ced70c2-0e15-4c56-a12f-5464510d948c",
"author": "rebecca smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJubH7v2YCkU-svZxS0l0dxbaf0rT_Di1JrTbhSBwU-XpKuOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jay and his team are super friendly and helpful! Definitely recommend this location of Mini Mall!",
"date": "2025-07-22T18:50:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "13fd405e-1463-4197-985e-28e84947603d",
"author": "Tenisha Ayusx",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV--RhR_XNbUik-wxut6cdSTg4NQ6RrqXHyLkWAdawzkgKTFFKy=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jay and Jaylen and the team were so helpful and kind! Its so appreciated, being that this is my first time having a storage unit! Thanks again!",
"date": "2025-07-22T17:31:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "3fa77c87-bffd-43f5-95a5-b754709628fd",
"author": "Granville Cavender",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQgZRlbda4VtucvFR-t6lluLb1MFbfZZMr90gksX5L_b6xOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jay and Jaylen are both very knowledgeable and helpful. Great people to work with. Would highly recommend them for and of your storage needs.",
"date": "2025-07-22T17:04:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d6623d14-984b-418d-ad98-09b629e83919",
"author": "Brenda Caruthers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZpTpgDrXk4Smhrv9AHk3s8j1yLADj8eeC4mqfra24szYCgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just WONDERFUL PEOPLE. Much better than previous staff. AMEN. And the building looked and smelled Clean.",
"date": "2025-07-20T13:05:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b9266250-c03a-48a8-ba03-b2cbc9a5f0ab",
"author": "Travian Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxGo_2EzkG34XTSt89-zG_9-C_wJbskqQQCFoqDzsLey98w4p6=s64-c-rp-mo-br100",
"rating": 5,
"text": "New facility with great prices. The manager Jay was very nice and easy to deal with.\nWould definitely recommend👍",
"date": "2025-07-19T02:29:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "783f9d47-474d-41bf-a43f-997310e27cf5",
"author": "Justine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKxZy7OIo2_lVl3zVt4fnier-e6HgkosNtZlbGnJJ_9NSjfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "10/10 - Jay and Tae were such good sales people and unbelievably helpful in securing our storage unit! I have not had positive experiences at other storage unit facilities and felt the need to express my gratitude!",
"date": "2025-07-18T20:47:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "78445c65-8b75-4673-8d41-760c8f464ee0",
"author": "Jeff Behmer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_rSWno-dSZgSfaS4rYjd_oy2q4TUfsvEU_diq_iTxJUgeNw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Management team is very nice and helpful! Jay and Brian know what they’re doing!",
"date": "2025-07-18T19:23:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5cb35d59-5df5-45ec-b0d3-a76e95499df8",
"author": "Corey French",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEoHnijUg7Y3WEJRS4X08UOlTEj2_oyPkPQSdFFZQbRSsXkjE8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Knowledgeable and friendly. Reasonable rates. Facility is very clean and the well kept. Mini Mall Storage acquisition has been a pleasure to see.",
"date": "2025-07-18T16:54:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c630c9fc-4330-4a4b-b864-7583062b41a1",
"author": "Courteney Scanlan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQeEH6aQKBTHcKqIdl3tRqPHxi_7fh1UUURCAt3irlbTmJYA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, and you cant bea\nt the prices! Also, the staff was extremely helpful when I needed it most. I highly recommend mini mall storage.",
"date": "2025-07-18T16:22:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4511fca5-84a5-4741-952f-87cc41baff78",
"author": "Adam Waltenbaugh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXZyBkRLfQeN5UYxTqlhcoYZp6tt4Huuf_P1CAIP45UleBUkU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great rates, friendly service, very helpful all the way around.",
"date": "2025-07-18T16:21:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0b10e7f9-d9fe-4782-b80e-69ee954b58f0",
"author": "Demi Rose",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-lYF9LX9DYI__DcjYoi376asQ0GdWqiI6lwLvPw9UyQvgsoag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jaylen gave great customer service",
"date": "2025-07-16T17:41:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ff544bdb-de6c-4d3a-afb9-d9c6ef6bf7bf",
"author": "Parker Mallchok",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaFiJqIKSFUHpNlQp3SKsV8YQbH9cErgALbIvrBAl8A0j1dg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been at this storage facility for 4 years and they recently transitioned from being Smart Cube to Mini Mall. Mini Mall service is WAYYY better!! Jay with Mini Mall (the property manager) helped me make the transition so smoothly! Thank you Jay!",
"date": "2025-07-15T16:30:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fbb78d79-e937-40e5-9278-1f25c545a275",
"author": "Dias Damiao",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-FZczp-kBgCzd6yEfSRd35PEWbgN485jNA5uqEzUeyrKUZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ll be honest I wasn’t too happy about the sudden change in ownership without any notice. The emails felt like a scam at first. But after calling and speaking with the new property manager, Jay, he completely changed my perspective. Super professional, down to earth, and easy to talk to. I’m actually looking forward to stopping by and meeting the new staff once I’m back from my work trip. He asked me for a review, and I gave him my word so here it is. Keep up the great work, Jay!",
"date": "2025-07-13T20:50:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "39050eeb-ea4b-4a3b-8d7e-4ed461fb7b7e",
"author": "De'Andre Gause",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEeHUzRXz5oZpTim_7ty0sILIwPb9RKHJOq25teEiMxSs_8zMp=s64-c-rp-mo-br100",
"rating": 5,
"text": "I visited CubeSmart Storage late last week, and to be honest, I was livid with the customer service. There was a serious lack of effort to resolve my issue, and I left extremely frustrated. Today, I came back with the intention of changing my unit because of how bad my experience was but to my surprise, I found out that the property is now under new management. And let me tell you, I immediately saw the difference. I met the new property manager, and I’ve got to say he does not take “no” for an answer when it comes to helping customers. He made sure I didn’t walk out of there upset again, and that’s exactly the kind of service people deserve. Big shoutout to the new team. Welcome to Nashville Mini Mall Storage the upgrade we all needed!\n\nThanks Jay",
"date": "2025-07-12T19:22:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "neutral"
},
{
"id": "736abf83-7331-422b-9596-f9735fdd452d",
"author": "Riley K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5m9rxhteBbPMZ_21vDX3KOSfalIjpkPPhzHaj1hAWnt0ffw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jay has been an incredible and pleasant breath of fresh air! Always helpful and available! I much prefer mini mall storage or it’s predecessor.",
"date": "2025-07-12T16:27:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6e5a8edb-30d2-4a06-9eb3-134f7fb64476",
"author": "Janel Holley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbPGV3XRuJy7EyIJ4FtqbCy3rQCZAoRxXG5LF0rHIs7Kph_Qc=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an absolutely amazing experience from start to finish at this self-storage location. From the moment I walked in, Jay made me feel genuinely welcome. He went above and beyond to ensure everything was smooth, stress-free, and easy to understand.\n\nJay took the time to walk me through the different unit options, answered all my questions with patience and professionalism, and even helped me find the best deal for my needs. He didn’t rush or pressure me, he truly cared that I felt comfortable and confident in my choice.\n\nThe facility itself is clean, secure, and well-maintained, but what really sets this place apart is the customer service. Jay’s hospitality, attention to detail, and positive attitude made what could have been a stressful process feel effortless.",
"date": "2025-07-12T04:48:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "d0adfe3a-91f4-40e6-b8fa-894661caaaf4",
"author": "Temauris Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUg-ivJDLk1vB_O4YbdKZ2-pzkHyMoLE9hOVOYEcKWI83NZOdCn=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service, Thanks to Jay.",
"date": "2025-07-12T01:36:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f914a7ea-15b2-4a7f-9360-890041baa534",
"author": "Brannon Hunt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3CkTWxjltp4Lujw7b5Om7ouzbaxopjcqfV4buDbGPmVGy5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stopped by the office today and met the new property manager, Jay Johnson. No issues with the past team, but Jay really goes above and beyond for his customers!",
"date": "2025-07-12T01:21:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "44b7589d-2cf5-4d8e-b81d-8880dd96b22f",
"author": "Zay Caruthers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVvOj-JUimbE-32fbGU0vYZJmsVTheDrcWEuD7-HIPlWeiSA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Stopped by Mini Mall Storage today and was a little confused at first since all the signs were taken down, but I quickly learned the location has new ownership. I met Jay, the property manager, and I have to say his customer service was amazing. What really stood out to me was seeing him offer cold water to the delivery drivers in the heat. That small act of kindness said a lot. Great energy and a great first impression!",
"date": "2025-07-12T01:12:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1be14819-ef93-4b82-8d49-4f4e819102ab",
"author": "Maria Manuel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfOXDzStwRGX8Uf-rlQ1r4zAJBgeIIx2Rc9F_wU2c-uy5RuDM=s64-c-rp-mo-br100",
"rating": 5,
"text": "New management & I can’t be happier. Jay, property manager, was great assisting me with the transition!",
"date": "2025-07-12T00:36:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bb48bce8-a0b0-407b-ba3a-831b8e1ff235",
"author": "Jeff Starks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEgz-0h8OOqi77I_2FEML2gkiEwVVZSoGWi-3SoJVbrvmURw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Experience. Highly recommend!!",
"date": "2025-07-11T19:20:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a8dddcbc-364b-4bc2-bbfb-f5d2f0f54054",
"author": "Ms Mira",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3QNk62eTzEF4iE-fz7J3TSlG7FJeDJNGkdi0-mnkBcYGZUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I hadn’t heard of Mini Mall Storage before, but I’m honestly impressed so far. I stopped by hoping to rent a unit, but since the company is still in the process of getting everything up and running, I wasn’t able to rent just yet. Still, the new property manager, Jay, was super helpful and made the experience a positive one. I left with a smile and definitely plan to come back once everything’s ready. Welcome to Nashville, Mini Mall Storage! Looking forward to doing business.",
"date": "2025-07-09T00:32:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4bd7a78a-8775-4f93-83c2-147cad90fc1e",
"author": "dionne crenshaw",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtG9cbnq4P0TU9rSmG5-7RD6POjuzrmtS1FPtq_bDPqSvofQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service is prompt, helpful, and courteous.",
"date": "2025-06-22T17:28:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "42150e9c-1f3e-43a8-acd4-92855dc5289b",
"author": "Grant Woodall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbvQI2nDd15HnhqpB3eGtDNbZ-AFResFyh2KaqCO6axetO_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is always available to help. Amanda especially is amazing",
"date": "2025-05-20T16:06:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8cf8e000-f59e-49b2-b043-c12923b07696",
"author": "Trevor Schumann",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKa8MsGn_KzVTDA0YsDgLGjJR5-9Uk5Rf8XnmS5_bU8lRqoeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice clean centrally located storage unit.",
"date": "2025-05-14T18:40:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "50fe00c5-dcec-476c-b7f9-2379d466844e",
"author": "Karla Bunch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSOofuRZtvynpduqbSjQ8e09V40u1crZse_JH_0J4bOH0_Pm4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean and friendly employees.",
"date": "2025-04-08T21:42:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "459fcf8a-c52d-4ee2-8fb8-972909d8f5fe",
"author": "Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3gcPiqc3xc801ToGYzYnjIYbmTgTH4jfbfBkjJc3223oTjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Want to give thanks to Susan For de-escalating a heated situation with a customer that was trying to hoard all the carts while having two moving company’s with theirs also so 6 karts from the moving company’s and trying to limit other customers ability to move as well as bullying and harassing customers alluding to people’s sexual orientation and racial identity against them and Susan stepped and quickly de-escalate the situation with great professionalism intact",
"date": "2025-03-21T18:18:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e889dd9e-cc75-49b9-ba09-c178545f737e",
"author": "Jasmine Beck",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjssgzeZvdz9gLwEBN4s6JvXL7_XXiwu5lR7wV90dhw2-AJr4HwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-12T05:05:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "94c36d12-c9ae-496e-91a8-c5a9ace2287f",
"author": "Chris Kelly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrVWMyb7F3r382j_6jSaGcsSeH0wWox_slFU5_yCOI0lAUzqWe=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean Facility, Friendly Staff, Great Rates.\n\nYesenia and Susan were incredibly kind and informative. They helped me pick out the best unit for my needs all while making me feel like I was a long time customer. I definitely recommend coming here, especially if you’re in East Nashville.",
"date": "2025-02-27T23:20:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7e8f45ef-2d1b-43d3-a42f-67ed87774137",
"author": "Charles Moran",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpwQvSlHKd8YNUhxmhVRsTPKErHleyz38yDB0iM2IK_atV-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan is a rockstar!!! She was so helpful and got me all squared away with my storage unit. Such a pleasant experience and couldn’t recommend this place enough!",
"date": "2025-02-27T15:43:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a4bbda2e-f9d6-479b-8083-97ce8e340888",
"author": "S Stark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqvwZFfEdWevESt0bSCLzkwcZvnVcNXdsE990yQQF8Gv9xTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great communication and follow up. Walked me thru all aspects of the facility. Love the onsite carts.",
"date": "2025-02-26T19:31:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c7225abc-5504-4696-8f62-da37460fde96",
"author": "Tiffany Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJVwJEP1Jgb8gNM9yhEYd5el8rtl_mXiBztj0p-AEeNCSU1PDa=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan and her team make it an incredibly great experience to operate our business out of this facility. Any time we need a unit quickly they are available to help us.",
"date": "2025-02-26T17:49:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9aeb29fe-244b-47c2-bae0-72fd42217658",
"author": "All Garage and Street",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcrIUs1vrRrgj05zLe9AYxaxYYQjzHg-ALWF1LdvFoIZ1YqFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean, polite staff. Equipment is also in good shape and the loading dock has a great setup for large loads",
"date": "2025-02-26T17:44:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
"id": "cb75128d-3b20-4931-8444-7fb21b6b6590",
"author": "Cathy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWM9dh5CqoTdN3635gwDOL9o40bFcLV554phWv6z-kbTaDZe88=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-25T23:43:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "039f701e-07ec-4a09-82c8-bf5c95a01070",
"author": "Jon Patton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXh6AUoi1j8KBzMzxm01x0qr7Tm95gbepymx2RA39HEsKFtrZbChw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My son Steven is moving in before deploying to Germany! Clean, managed facility. Susan is awesome! Great choice",
"date": "2025-02-25T21:10:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "56a29afa-31a4-4098-9094-225bc0b2f70f",
"author": "Mark Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsAGLSfT1a8xiM1lyIkd9nbmcrATC31jJyhGrdW27Zs3H8OZTxpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place and staff!",
"date": "2025-02-24T16:02:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7e6e2463-5e53-43dc-bba1-d78ffc37dc28",
"author": "Alex Layman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRbUQ5sWClmnUj4hYmcTx2tYy7DhdL_f08HaEgHiqDzvxbsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing service from Susan! She’s a legend!",
"date": "2025-02-22T21:54:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "29231c0d-c62b-41ce-a8dc-3c83392d26cd",
"author": "Kelly Stosik",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-F5UwrRMDfLssQSqMsIrqU60hFZyfINge-G8apBoG7NGXsTIZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan is my new bestie. Amazing service. Wicked clean facility.",
"date": "2025-02-22T17:36:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e48895f7-d4c8-495c-b9d0-55d58991af01",
"author": "D Richardson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJec9sZ-CzeClRd0ieCXIeCQ2LK7zWBuQjIEDrrLcz987RVWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terrific facility, really clean, easy access and great location. Susan is friendly and professional, understands customer needs and provides excellent and immediate customer service. Thank you!",
"date": "2025-02-20T18:00:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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"staff",
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],
"sentiment": "positive"
},
{
"id": "aa7b5707-2910-4145-9303-b108acd31bd6",
"author": "John Ippolito",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX29RkCcb3KBBmH02AocwwvJwEn63mZp9dVQLxevCYzclsj6po=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Great pricing. Easy to sign up & no long term commitment. Follow up call by the GM was appreciated.",
"date": "2025-02-15T17:18:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "1fc9f6f8-92b5-4c67-bc10-311f105e2bee",
"author": "Derik McCabe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWk0UmdjYrwyvG4zcOtiu46Hec5C-VvsCcG5s8nVMBzNCgyJB_v=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean space and helpful staff.",
"date": "2025-02-12T15:12:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d8797fc8-51d7-480b-8544-2c2d37761910",
"author": "Josh Skelton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1uR7CG0r8vvzNPQakA3pwmX4RJXYheySCBEON-WJV9ABwNEyINw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Susan & Yesenia have an excellent positive attitude. The facility is secure and clean",
"date": "2025-02-11T17:22:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "c11ad067-b486-4a76-b7f6-d69aeae3fcae",
"author": "Neil Derington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVd5n8myf4EbA5cTZiksLkZapxCHTMG5nRfkoOV94lkD7cIQ3Oh=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff is amazing, location is very convenient and easy to navigate! Facility has everything needed to handle you logistics needs.",
"date": "2025-02-08T10:38:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2b8e382d-be9b-459e-a87d-35c3d38f16ae",
"author": "Matt Rassamni",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeGXWTmTPUTKFFmquhp_i6nAP1ZXD7npKsV2fwqIWnb64i6D4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan was spectacular. Stayed late to help me and was so kind, accommodating and hospitable. Wholeheartedly recommend. Excellent customer service.",
"date": "2025-02-07T17:46:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0f7c096e-13c6-443d-8b24-ce4a02b3bbc0",
"author": "Helen Dillards",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5C-ZgVEQ0-oJ8cTWTtx6uj852Oi4vMmqaBrwnwcd1A65qxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rented a unit today Susan was wonderful the facility is clean",
"date": "2025-02-07T15:41:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b2d3e8dd-41f0-4066-ac49-464fd116d138",
"author": "Jim Elliott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5XOiJjwQ9KRuLRZis4U2NOXD5uCT4gRXFDsrS1ypzRmjucqkz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Yesenia and Susan and highly professional, and their expertise and desire to help made our storage experience wonderful!",
"date": "2025-02-05T19:43:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7690d79f-4fd2-41b5-b804-63bddf9c3650",
"author": "Joseph Lockhart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJV00Y4Ywf-bOj0plIb5im7IgYFi4dUFuuwIvXKct2Pm_nSoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan great store clean very helpful",
"date": "2025-02-04T15:57:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3c12c527-8606-48c1-bf02-c3a11e3d413f",
"author": "Tyler Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtSDUsfyFY2d06EMe0oqNHiNd74r16-kN5zK35in8W2QKpAuJG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service. Susan was very pleasant and helpful in getting a storage unit. Safe and secure.",
"date": "2025-02-01T21:47:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "44435675-498e-4894-afc2-7efc45259190",
"author": "Zachary Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeEYpNUzL9ch3Hy3FCXOLe_Cbss2nEeBNgIrIDCigKtYQbYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan did a fantastic job today getting us setup today with a new unit. We just got married and we’re moving in, so we had a bunch of stuff to put in storage while we figured it out. Both my wife, and myself, couldn’t have asked for anyone better to help us!",
"date": "2025-02-01T21:17:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1bfa32d9-2b76-4852-b75e-87020fcb129f",
"author": "Joshua Cumby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIR_EqyEQR1DhUd24us0gzrQDUGrrY-fPbchIMIpiPj8yzfRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan was knowledgable and VERY helpful. Thanks!",
"date": "2025-02-01T17:04:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d7760e4d-2c1f-4a2d-8ed4-8e22bcc7c214",
"author": "Robbie Crowell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpdaQQduxN9nWBljTgo349OVpYszuuI0XHpC8rjmfdtcH-xDo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan is awesome, the place is so clean!",
"date": "2025-02-01T15:28:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "42457d3e-9877-4958-abc4-5a457575ed98",
"author": "Anthony Randall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLo4U5Sq9bgg2DvuBtvB2etFy0QaaN8XLpA0r0xTnrKqE1pAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just wanted to give a quick shout out to Susan at the 1216 Gallatin Ave. location. I went in yesterday to see about changing units and even though she was clearly very busy, she took time to show me the unit I was interested in and was very helpful and informative. Thanks, Susan!",
"date": "2025-01-28T19:29:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3ce7413b-4736-4075-a115-54c60a37e0c9",
"author": "Brent Grems",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBa96v8Xj19CoNVlcLEzH1xNH9nWpmRVaA3KCoKiVl4A2leQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Susan is fantastic, place is very clean and well maintained.",
"date": "2025-01-27T18:26:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "49241ffe-05b1-4bff-951d-9f01c803f100",
"author": "Kohl Ash Almire",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcQ16iHOcVX93Y3XVPrirTLPiJASC0kcbofgK6VVjOWoAZiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "great experience!",
"date": "2025-01-23T17:14:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7eff4546-f149-447f-a713-d6ad5f1ddaa2",
"author": "Leonard Fentress",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-9kulZs71-OwdzoQVQFI3ug3ZOL9HkXUnro18N8Hnl02fzw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This has been a very pleasant experience so far.",
"date": "2025-01-15T17:15:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "95a73424-f318-49fe-8f77-9f2853875ae1",
"author": "Jonathan Durham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWathlTtFjF3aDUh_Shfbg-LokwN589l_utgJaP5XJR51XFRcK3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, organized, friendly and helpful staff!",
"date": "2025-01-08T00:31:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1c680cdb-1c6f-494b-848e-af5df6b23af9",
"author": "Jorge Echave",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLp0yFnM436iAYHe64vjOqDTuIULibOVlVZEZLdNPSjjjHyog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff, unbelievably clean facilities, and easy access 24/7!",
"date": "2025-01-07T03:27:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "2b1c3045-68b9-40dc-b8af-d4ffd4915d0a",
"author": "Catherine McTamaney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5q8vI1DEebkhRjoLFx8gTb59Zi01kkXabipZ6yhBFXN0tMFiU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility, easy access, competitive rates and the staff has been SO easy to work with!",
"date": "2025-01-06T23:16:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "31e7ac3f-429e-410a-9cd7-dd789b24872a",
"author": "Tessa Westmoreland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3HlwKWQL5eCjF1vUVwRSXXHJSm8J2-1B-9ZVlr7JQfasDeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cube Smart is a beautiful and clean storage facility. I had a really great experience with Susan and Yesenia. They were amazing and so helpful. I no longer need such a big space and they helped me with downsizing to another unit. Great customer and I highly recommend them.",
"date": "2024-12-23T18:17:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4e57a78b-668f-455e-9c88-746f20b2ee40",
"author": "Wendell Sturdivant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX512_LR2qseeEtrrYMof7TS56QsZlQTu_9PWDy2g_Dle4Le2MC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Yesenia and Susan were very helpful. They assisted me in canceling my unit at another location and moving all of my business here to 1 location. Thank you",
"date": "2024-12-13T17:25:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9357bc48-fc93-4292-9ac0-e58ca6701f0e",
"author": "Alexandra Salazar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7GuW1gQDkRVR7WgniySdZd7ySaVSaHcDqidkCLesNqXpMozc8=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve had a great experience with CubeSmart storage! The facility is clean, secure, and well-maintained, which gave me peace of mind knowing my belongings were safe. The staff were incredibly helpful and friendly, making the process of renting a unit smooth and hassle-free.\n\nThe units are spacious and come in a variety of sizes, so I was able to find exactly what I needed. I also appreciated the climate-controlled option, which was perfect for storing items that needed extra care.\n\nAnother big plus is the convenient access hours and ease of entry. Whether I needed to quickly drop something off or pick something up, the process was always simple.\n\nOverall, CubeSmart exceeded my expectations, and I would definitely recommend them to anyone looking for reliable storage solutions.",
"date": "2024-12-11T16:10:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "2d80e450-af56-4435-b05c-3baadeb02172",
"author": "Casey Klas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtcJQ2EsUl40dgn4e9e4ShQrjG0GBnMuPEMRrktsdRSTKftns=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been a customer at this CubeSmart location for years with anywhere between 3-5 large units depending on the needs of my small business. For the first couple of years this location was run phenomenally by Ray, but after he left there was a MAJOR drop off in the overall customer experience; the facility became significantly less safe and less clean (I could provide dozens of examples of each), “management” (a revolving door of CubeSmart employees) was lazy/unhelpful at best and utterly inept at worst, and we considered leaving the facility altogether due to the remarkable decline. All of that stopped the instant that Susan arrived! Immediately (literally the first day), she got to work to fix the countless issues the store was facing from the ~year of horrendous management. Susan has worked seemingly tirelessly to remedy every issue the building was previously facing with regards to safety, cleanliness and poor customer service; the building is as clean if not cleaner than it was under the management of Ray (this includes the bathrooms, loading dock area, all hallways and even the dumpster area!), its exceptionally safe again and she provides a level of customer service that is on par with high end hotels or restaurants. Our entire small business is thrilled with the management of the facility under Susan and as a direct result of her hard work, we no longer have plans on leaving for the foreseeable future. Our hope with this 5 star review is that CubeSmart corporate will recognize the importance of excellent employees/managers like Susan and do whatever it takes to keep her happy in the role (whether it’s raises, time off, additional resources/staff, etc.)! PLEASE do not make the same mistake you made with Ray and let exceptional talent leave… in the long run you’ll only end up with highly dissatisfied customers (we know at least a dozen previous CubeSmart customers that left prior to Susan’s arrival due to the mismanagement) and cost your corporation significantly more than you would if you just focused on retaining people like Ray & Susan!",
"date": "2024-11-30T22:50:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "neutral"
},
{
"id": "cf60d4e7-03e5-4963-ab1f-2b1444b0b5b0",
"author": "Alyssa M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4bfs5gGwE7dBQgwfytwIk9_9a7Xpu8ftkjCzXqrNaxqGEyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "What makes CubeSmart so great is Susan. Susan is so helpful and always has a smile on her face! I definitely appreciate how attentive she is to the cleanliness of the building, as that had been lacking before she began managing this location. Thanks Susan!",
"date": "2024-11-30T22:18:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "a4ed17e1-3201-41ae-9dd8-e00ad0ab2818",
"author": "Haley Hard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVVNJZE55AtBPRzqi1J_4d46zyQ2iuxu2JNspCjLe3VpX_eszDKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-30T21:57:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "aeefc479-7537-4b62-939b-fb45b2f18f99",
"author": "Mike Grimes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcqk_0SNB5JOUdzIWPHMTAvvpll2nZ0An09l8MJGgcA2e8FA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome staff. Clean store.",
"date": "2024-11-30T21:01:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f4ae0095-d843-42e0-b408-d276f67a6b1b",
"author": "Maribel Correa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDcmvf0bmsbNGt-XtxupJPzuP3R58aJ28v2RRJ7lQRlGStDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility and great staff",
"date": "2024-11-30T18:09:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3c5c2e8c-c4a4-4f3a-b961-2788c339b92b",
"author": "Clark Osborne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKIXY6ho8FCUeLlQbKxUTIYTjvuXDIspdAkHpoI_vEZSdVWlPj=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is always welcoming and helpful!",
"date": "2024-11-30T16:46:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Clark, we're happy you found our staff to be so supportive during your experience here at CubeSmart Self Storage. If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6735c7cb-5194-4340-8bca-149bcd2fe1a9",
"author": "Mara Moon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMdzRZyqjUu31YB9S3lfiYLSRBB4K1EeOk-GAJc38eb2QQMMQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, clean and secure facility as a musician. My stuff feels very safe here.",
"date": "2024-11-27T18:42:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "25a1cb54-ab88-4abe-b9bc-089743964bdf",
"author": "Trey Schafer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5qtFP4oCkbjM0HThiMUzS3VXk3Q22eZbHOMaeRO42sLOO7idO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan is AMAZING!",
"date": "2024-11-26T21:21:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Trey, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "17b2a9d4-077a-4880-9ed6-e573e045c450",
"author": "Caleb Gentry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLB9qBIeKCNYdHPp7yfSO557HjWGm_M6AHY_TKOgWIUIKXfvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "My work took me in and out of my unit all the time. The facility was always clean and carts always available. When I needed something from Susan and Yesenia at the front desk, they were attentive, kind and looked for ways to make my experience better. I appreciate them and this storage very much.",
"date": "2024-11-26T14:22:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Caleb, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "c45f8bce-7c87-4217-a220-ed2eddc6ca6d",
"author": "Stephanie Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWOToLEtxJmzQch4dKF8WyRwcC5E_X2lU-DqhdRTmqoRWp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommend cube storage ! The staff is amazing super nice and very helpful ! I have had no problems anytime I’ve had questions ! Susan answer the phone with such a great attitude when I came in she didn’t show not a once of frustration customer service is top notch !",
"date": "2024-11-22T16:53:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Stephanie, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2a91da43-2413-4fbe-829b-3c3056bf26ce",
"author": "Joshua Heavener",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgpHZ38zBIzD3ZjpioR_Q_95xRHjU82m84EwsDi1eKxNWjeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have been a customer more than 5 years for both personal and business purposes, and have never left review. The service has always been Top Tier and the facilities are spotless. Why write a review now? As our small business has grown and our storage needs have become much more complex, Susan and her team have been nothing short of exceptional in every way! They have been supportive, empathetic, understanding, and incredibly patient when helping us juggle the details of expansion and change. Susan leads her team by example too. I see her working hard around the property to get any and all jobs done even if it means getting dirty or breaking a sweat. Susan, you rock!!!!",
"date": "2024-11-22T15:47:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Joshua, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "0f778415-a9be-4816-828b-48726545f18f",
"author": "Victor Viramontes-Pattison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsJB7xsVyOaFU0xzcu2EEk3UB8K0gVp1-NhHfBZvhHO6MigtrD=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-21T18:34:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Victor, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d310a511-df2a-4115-aad6-9a27d4b66ec3",
"author": "Jamee Tamulis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPs64TpuHczRXGMwTYuGQLA1F1td-0BUc-9XfayfaAhSbL4AE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan is awesome! The store is impressive and clean. Great job",
"date": "2024-11-21T16:56:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jamee, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f98c9933-ca79-4fcf-ade7-192271770996",
"author": "Ryan B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdi1KHzBWDNnuvuqA9_tFizQAJnAILzoi9KUHKLSGDoUAA_LA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always super clean!! Great spot. Friendly staff",
"date": "2024-11-20T17:29:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b372821b-d2f5-4ed1-b91e-6c4eac440718",
"author": "Matthew Waldrop",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxT50YKPhoE8_iVop-DEGq-aLDYWH3Pf7g9W8LfvuiY5WtuQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-19T19:14:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Matthew, thank you so much for your high rating! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "502b99a7-951f-4250-ad73-7a78c83b815b",
"author": "Brian Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVkAr-Nnae3OdqXNKBNOqQu8-6yS3FpAFqpsS7-YHHzCFkpY53=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff and very secure.",
"date": "2024-11-19T18:46:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for your kind review; we are happy to pass along your comments to the team here at CubeSmart Self Storage! Please don't hesitate to reach out if there's anything additional we can do for you.",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "eed5a9f3-2514-4142-8c4f-b71e64a5553c",
"author": "kevin ansell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4OLFWhjTdu7RtcB3rdF-oXFnRm7ut_qBkBGMlAlbe7GbdmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-19T16:50:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kevin, thank you for the high star rating! We hope to see you soon!",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b3e5e522-82c7-4246-b6f7-9b1e1f1cd1f2",
"author": "Angel Watson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAiGHNxsIqU-_krPQ3XFyXH9APn8eVwShjQ2jGjNf9ui6gDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "We just moved here and stopped to see how much it would cost to store some stuff for awhile. We talked to Susan Bryant in charge of the store and she was awesome 👏🏻. Super friendly and helpful and nice. Units were clean prices were great! She made our move that much easier! Thank you so much 😊!",
"date": "2024-11-17T09:52:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9dbc7426-fc54-44e4-959a-3a260b5a0986",
"author": "Dan Ainspan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwlMzM81G0aIFHlFKWkJhMpn_-_gAH3BLLPb3ppSY38rTrnVaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane was so helpful and accommodating - thank you!",
"date": "2024-11-17T05:29:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, we're happy you found our staff to be so supportive during your experience here at CubeSmart Self Storage. Thank you, and have a fantastic day!",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "34a74a30-fc5b-4dea-984c-1492d247f5bf",
"author": "William Foster",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwJmP2ahyENIbjidM7GPaqSH6533N18GdjWz_y82yeT8pF0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Yesenia and Susan were fantastic!",
"date": "2024-11-16T17:23:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi William, thank you for your kind review; we are happy to pass along your comments to the team here at CubeSmart Self Storage! We hope you have a great day!",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8cb2fce4-91b4-4d84-8dae-a84962d5d787",
"author": "Stephen Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIw4cUMNE2TBpyJFWOtSes3Ua-_vSAxkEM0bnEVyQpj84BVOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan is the best! The facility is always clean when she’s is here. The bathrooms are always kept up with. Thank you Susan!",
"date": "2024-11-16T15:52:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Stephen, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "6c57903c-ca6e-4246-9c58-c977f03deb4b",
"author": "Jen Willow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHIkbzNYWXmmnSjwJPmrE27tY58pauJJqklTfpgJnQhUicnP1W=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan is very personable and always keeping the building safe!",
"date": "2024-11-16T11:40:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jen, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "d01b264e-5a4a-441c-9ffc-a7d7f44b435f",
"author": "Kayla Frierson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIydHNqtAu1jTJRk9pxeOY1Crf0SdNmSesfXFdqDQCAEFm1aXI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan and Yesenia were an amazing help with my move in! This facility is clean and secure. Very happy so far ⭐️⭐️⭐️⭐️⭐️",
"date": "2024-11-15T23:10:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kayla, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "f05627af-ea3d-44af-a82a-6f8b42f69057",
"author": "Matthew Ulmer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOOevp2igjWKIhQ3zjnA1MCnV93v0JDvTs6_GPDi4lndMDjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-15T23:06:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Matthew, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59a3e0fd-699b-43c0-9322-6e7872663170",
"author": "Ryley Grayson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjrueVYav0K9hYHe9I3-SMJYpDqpq-kwhBsaUtRUE1rqZrNAA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Susan is excellent at customer service and is a pleasure to be around. My favorite storage experience so far.",
"date": "2024-11-15T23:02:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ryley, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2025-06-25T16:03:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "39bf199c-d26b-4240-a8ff-3f1831f4b798",
"author": "Reagan Wallbaum",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrt0oUGJLmoVAwxuYYpb8PuI0jkKm_byqOI17ahYj6XDkUO5DT=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is one of the few storage units where the facility and the customer service are both excellent. Folks in the front office are friendly and helpful, the unit is climate controlled, and is extremely clean. Security here is very good as well. Definitely recommend!",
"date": "2024-11-15T19:04:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "debbcc7a-ed82-44aa-a726-a89690f1fa5f",
"author": "Elizabeth Chavarria",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1zx_6wLW-T1T6tjG3WZ7gPsq5H7KNekNzf7I1o36WWsp_pm9u=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Susan is awesome and really helpful.",
"date": "2024-11-14T22:34:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6a2032a7-f3fa-4f12-b5f9-2f522939efc5",
"author": "Emmyn Calleiro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVA51bu-3Ky1Yei1F8x_SoTmXrZpXMSymFlxZe4AaTt9lPKrDQh=s64-c-rp-mo-br100",
"rating": 5,
"text": "great storage unit - Susan is dope",
"date": "2024-11-14T17:46:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d47d37b1-7691-4ac5-98cc-e42f64a15e67",
"author": "Branson Horn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9qi8accrbMMPC_7sutq6ci6qEO0wekEKlRXxedtDDnzS3mW0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan and Jenny were great and the store was so clean!",
"date": "2024-11-14T17:09:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "6111279a-736e-47cd-97a3-3e3a5dedd4bf",
"author": "Grayson Fleetwood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgK8KH0JV_dxGT27aQpwS5mjJ4-PlaRaCJ1vnS40_owVbddw=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have stored our items with our company here for years. Susan is very helpful and personable",
"date": "2024-11-13T18:18:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c25b51da-6f29-4f92-a366-54a7ac31b7d8",
"author": "Gary B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-vGwK8kYu7zsIYY5AtX4KZoO5EC-ii3vDun5pyFwtvkbpoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Moving into Cube Smart for my storage was as easy, friendly and smooth-going as it gets. I would recommend them to anyone!\nSusan is amazing and bathrooms are always clean.",
"date": "2024-11-13T17:19:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b2a8f9d2-2d48-49e5-a15a-c5f442bc1213",
"author": "Patricia Conway",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6VP-q5yJ9drUNJ3JO5l-cxEtaCyRgeOTSUERv2J23qjJM0yHl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan is always helpful and accommodating. She stays calm, provides information as needed, and works efficiently to save us all time.",
"date": "2024-11-13T17:02:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2e31fb8a-ae02-4d26-8da5-273db4e82dbd",
"author": "Jason O'Brien",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyO7In9RtyHd-8eOwq2_Z19jd69rsf1e_0OxsUjKdB36u90ev9kw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Really convenient location, lots of size options. I love that it’s climate controlled so we could store some vinyl records here. The staff that works here is super friendly and helpful, Susan in particular has been a big help over the months. Would 100% use CubeSmart again.",
"date": "2024-11-12T21:52:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1d80d672-bf77-43b9-8eca-edd018a1fb08",
"author": "Jessica Hartsell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgNXZAS1hDC99Az_7cXexfEvEq2DcgOpsEKNuW-cDe2aWABKdE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan and Yesenia have been a great help with my storage needs!",
"date": "2024-11-12T16:37:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cfdc6e75-3d6e-49b1-bf58-368f6f5017d0",
"author": "Janet Hicks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAMZFEi3MDuhbhvYfTM91q0vykLtCWhbiSdLQfd3HVam4_Dpkv=s64-c-rp-mo-br100",
"rating": 5,
"text": "We were very pleased with our first impression of this facility. The security system is important to us. It is super clean and the staff Susan and Yesenia were extremely helpful.",
"date": "2024-11-12T16:25:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "b9fdaca6-14ad-4a4d-8e25-674c52220ab4",
"author": "LaVelda Conrad",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2fLeH2p-LWgUGJEyikMjH2-XzucKRYALk7o8s11eHySVqgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan is a rockstar! So helpful and professional.",
"date": "2024-11-11T15:46:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ee6922cf-159b-4688-bd5b-f98d26ad4d9c",
"author": "James Edson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3_yWO2kzLrm4rAsAUC4c7RlxUa3A2klsmTOrMpITiNW0eNac=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan provided excellent customer service! We have many units and Susan helps us at every turn!",
"date": "2024-11-09T20:31:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0c7cce36-9549-4f76-aafb-1ddcae8f4704",
"author": "Steven Chappell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5YjUdAxORI0tmhdOxCJqMXIKIhKmku5tDH-GLleUqd_r1zw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Gallatin avenue Nashville Tennessee the best CubeSmart",
"date": "2024-11-09T19:44:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b0be8373-30f6-4123-a9cf-d70d19113fc2",
"author": "Melissa Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVeQZ13qBpUuVlLO-5ejXpyjFGjJiV6b5Xj_psASUfHlQWWDA_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always clean and staff is very friendly!",
"date": "2024-11-09T18:36:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "732bad2c-13d8-42ae-a1f7-420754ba07c1",
"author": "Lisa McDowell-Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNRnrdCiQlDgrbFfXtAGkQLgT7PvOxNWdRkz2sSnvGoBAq4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan is sweet and nice and it’s very clean",
"date": "2024-11-08T23:17:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "949cbe0c-4451-415d-a468-77bbaf6164ff",
"author": "Paul Griffin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiqtxVZv0kPxTkU9tpgMz0322wIzXNRQahVY4JpnnOawz1Sw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Convenient location. Clean and well lit. The staff have been very helpful. Would highly recommend to friends in need of a storage space.",
"date": "2024-11-08T23:06:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "eed6593b-babe-4d06-9f2c-e658f136da64",
"author": "Meghan Woodall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTeW_muF6vDP1MMUilz0jIZ-ECEkbFFBPhgwZgUgD3RgDIvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "So very friendly!",
"date": "2024-11-08T22:45:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d1fd242d-2608-427a-a80f-14e4c6a2853a",
"author": "duncan Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbGWDVT1ek7D1ky7fmXhrQzkWFYp4dXM2lwTz4HWBKvgMsEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love this place, Susan is the best. It’s always clean, inviting and friendly. 10/10! From me!!",
"date": "2024-11-08T15:48:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "843e48a0-47d9-4d3b-833f-3f6978db3f2d",
"author": "Mellow Rebel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDVwKjnhHiJNAfJEUPF54n5dsl7jQGr19lkXztLoOnmSZHgVzY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing service",
"date": "2024-11-05T16:24:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "64f47d87-9665-49b6-967c-b4c26f3a18db",
"author": "Chloe Parrish",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsQQXXmxf0boqjjSB9XWiUiVf6jNHxh26bQXnYaCX8bF5u0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love this location! Susan is always helpful! The facility is super clean and we enjoy renting here! The loading dock is the biggest blessing for larger deliveries.",
"date": "2024-11-05T15:43:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "95e17667-f99e-4eec-9f44-55e711288210",
"author": "Chelsea Lipocky",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZFbhWNP-5N-kpUdql2U9F7HJfBUpDpNdpfPYldOdWsMw3YVFS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan has been tremendous helpful and friendly every time we see her at the storage unit. The facility is always clean and welcoming. Thank you to Susan and the rest of the team! -Chelsea and Ray",
"date": "2024-11-02T19:17:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.",
"replyDate": "2025-06-25T16:03:48.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "eff78554-30bc-4f03-b232-0246949938e6",
"author": "Sean Newsome",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdksFYRXszgHt99O-H2bbtllOYZ-2MesIKkKFFM6JYEyXPDoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Space is always clean staff is so polite. Susan especially is always there with a greeting and checking in to see if you need anything.",
"date": "2024-11-02T15:23:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sean, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2025-06-25T16:03:48.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d0d5b91b-1fec-4e6a-9100-f1c2201ad056",
"author": "Carole Szczukowski",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSUNpBIQdMw9nQr0YyGjy9z7WRK62iFhQArkWO6pY8p8gC9lW7oA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience at Cube smart has been generally great, especially now that the negativity is no longer there! The manager Susan, is a very nice and helpful lady who goes above and beyond, to give the best customer service that she possibly can. I've also had great customer service with a few other employees as well. The storage units are well kept, and I feel comfortable with storing my belongings there safely!",
"date": "2024-10-22T12:08:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!",
"replyDate": "2025-06-25T16:03:48.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "94a2af62-8c5f-4a0f-b673-6a564d297750",
"author": "Robin Logan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbD47J8YEXDYJlSWnIeD3YdCTyaMkd3DiehEGL5emcDZNZGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-15T17:01:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Robin, thank you so much for your high rating! Thank you, and have a fantastic day!",
"replyDate": "2025-06-25T16:03:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "48e16aee-a775-4f07-83c5-281b19c1399b",
"author": "Howard Craighead",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJkML9HqsZhy5_hrkiAVH1XEwHne4IyBh3-6SXonfpk8hlRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-06T18:47:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2025-06-25T16:03:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "53342cc4-436c-4dda-ba64-dfe7e93fd596",
"author": "Matt DeVandry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHVjTsN2s7cgIwWOim_5BOcHWxyh28pkbaEJi9QLpmdGvd1TuJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Office staff is personable and helpful, spaces are clean & easily accessible, building seems secure, spaces are kept dry and at a consistent temp, easy to grab moving carts to do what you need to do.",
"date": "2024-09-30T23:48:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Matt, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.",
"replyDate": "2025-06-25T16:03:48.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "84c71e7a-101a-4378-90d2-5bfe2bd99e0e",
"author": "Tomeka Batey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXujxfH8b0reh7xZwXbqzxGiFx65A5_DWMyETNxp3i99m0UIIH2Zg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Went to cube smart on 9/25/24,and representative Susan was so pleasant and helpful . Great customer service and better experience had approximately a months ago with Diane. What started out to be a great experience ended up being a nightmare. I got hurt and Diane told me to write my name and telephone # Diane's demeanor changed because I wanted to write in detail to what occurred. Dianne yelled and very unprofessional and told my boyfriend and to get out of the store was going to call the police and refused to serve us. Diane should been mindful that people may\nreact differently being screamed at and put herself in danger. Also, with my encounter with Diane she had the door locked during working hours sitting at the desk. I would rate Diane a 0 for customer care and being people friendly.",
"date": "2024-09-26T02:41:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tomeka, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (615) 750-3330 when you have a chance. Thank you, and we look forward to hearing from you.",
"replyDate": "2025-06-25T16:03:48.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "a23943c7-5bf8-4a0e-9158-8a699f8cbb33",
"author": "Wynn Sircy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIA29z9OLJAdydRi2cn-9tC42_ukGgv-0dHoNx2J0LTTc2ehg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Best Staff, cleanest and best maintained storage facility I have used and I’ve had storage facilities for the past 25 years",
"date": "2024-09-19T00:47:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wynn, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.",
"replyDate": "2025-06-25T16:03:48.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "cd83813c-98b3-4e6b-ae8f-dd47f7bc67b8",
"author": "William Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjAcgwNw3_j2e4EqR7Y0tJ0U8O3tfxQuYv9dLk9tB7arkU2Aq7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan was the best to work with while getting my storage unit. The store was so clean and so easy to get in and out. Would defintely recommend this location and will be coming back in the future!",
"date": "2024-09-17T15:17:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi William, we're happy you found our staff to be so supportive during your experience here at CubeSmart Self Storage. Thanks for the recommendation, and have an amazing day!",
"replyDate": "2025-06-25T16:03:48.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "fb3c1cf1-8b18-4764-b5c3-71c93f72f24a",
"author": "Michael Reynolds",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUy72nsnc3kejvkAxaP66NRjZb1EY5Zk1H8I-twCKSirdEccHVrtg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Quick and easy registration and entry process. Cleanliness of facility. Mobile app helpfulness. Climate controlled.",
"date": "2024-09-03T14:27:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michael, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2025-06-25T16:03:48.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "97e3ef2c-6cad-4019-997b-04291ab5f3b8",
"author": "Bob Bickford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQgKTvCwFQrBi6A1uiGRm65ShyeU0osAe2T2MziioI_h-ObA1o=s64-c-rp-mo-br100",
"rating": 5,
"text": "We needed to secure storage again in East Nash and decided to come back to CubeSmart on East Gallatin.\n\nWe were pulling into the lot and Susan called to make sure we were all set. She got us set up with the new App access system and we uploaded our belongings.\n\nThe units and lobby are clean and the neighborhood is secure and close to just about everything East.\n\nIf you need storage this is your place.",
"date": "2024-08-31T16:19:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2025-06-25T16:03:48.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "364414a8-9131-4ed4-9347-db669b97e190",
"author": "Victoria Gray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHwm3DVAokg4w61WlsAtK1HltTiK1zZ89LA1P4RUDUEx9g4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane was great and got me setup.",
"date": "2024-08-28T18:30:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Victoria, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2025-06-25T16:03:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "600a6abc-8c8c-441c-995b-16f439709ea8",
"author": "Tina Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWMPZn8AygvrzqLOt79400GsHFnuRn0Ky98wCyda7QqjlpTCRvsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This 5 star review is for Susan! She is always smiling and helpful even though she is working by herself most days. But I will say it's a shame that Cube Smart doesn't think it's necessary to have 2 people working on the same shift. Susan is working so hard to make sure everyone is taken care of but honestly, that facility is so busy that they really should get Susan some help. Come on Cube Smart owners..... you can afford it :) You should take a lesson from Susan! She's takes care of her customers!",
"date": "2024-08-27T19:16:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tina, we're happy you found our staff to be so supportive during your experience here at CubeSmart Self Storage. Thank you, and have a fantastic day!",
"replyDate": "2025-06-25T16:03:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "66c16c4d-d640-4865-bb6b-1b559244b329",
"author": "Will Berry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXW7QWV7ezl4lMhp1Px9DkYESa4zQQDQ-eouylh0fTUwDqc1vg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility and friendly staff 🙂",
"date": "2024-08-15T14:11:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Will, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2025-06-25T16:03:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5d58fec6-bba6-4323-aa58-a1a4cc46665f",
"author": "Jennifer Hayes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDHUHPbA-BBrfA6i7cAYptNa9wf8b2_3s8npw2WRVFrCORaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Diane in the Nashville store has gone above and beyond to help me even when I was a little prickly to start with. She is awesome",
"date": "2024-08-05T15:37:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jennifer, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.",
"replyDate": "2025-06-25T16:03:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "554f8548-e4fb-4947-a688-3dcf44a615f6",
"author": "Laurie Macnair",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVf5lJFisUgfvNQHGbt78aXL6pFMoPpbo_GJBXkLfcezEt5uWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I received a call from the manager before I even visited the facility. She was very friendly and helpful. When we arrived everything was exactly as she had described it and was super easy. Also very clean and well lit. Perfect!",
"date": "2024-07-30T14:18:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Laurie, thank you for your kind review; we are happy to pass along your comments to the team here at CubeSmart Self Storage! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2025-06-25T16:03:48.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ea1dbe9f-2042-4c00-8bf7-a7122b0ae497",
"author": "Passion Hunt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBd_2TuAtnbM_ZnK_vvyDvyt0QbLnt_C1x7IaZBSnwaA9DSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m so grateful that I chose to rent a unit at 1216 Gallatin . The manager, Susan is awesome. She is a very friendly and helpful person. It’s nice to come to a place where you are so welcomed. She always has a smile on her face. She greets you every time with a smile and she keeps the place so clean and organized. I really felt as though we were family. Thank you so much Susan, for making a difficult move seems so easy.",
"date": "2024-07-25T22:47:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "526138f2-c3aa-4843-8d73-e534fb40521a",
"author": "David Wunsch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUc4tcMM5DyYikNc6ADvIG9CTAR3nivsf_dULDPeH8rku7TaUge=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an excellent experience with CubeSmart @ 1216 Gallatin in East Nashville. Susan, the General Manager, was especially helpful, responsive and professional with our move in. I highly recommend this self storage facility!",
"date": "2024-07-20T21:32:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7cd4d30b-fe50-4ce7-b385-54d3235e0b56",
"author": "Orrin Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6TG4QznqyX9lPxNtP6-drhdG7dO7zV1_8AbwAUSH2Qrboxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience with this storage facility. Susan has always been incredibly helpful. She is very professional and provides excellent customer service with a smile. Highly recommend. Thank you, Susan!",
"date": "2024-07-17T01:04:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b87ae06-3999-4de6-beb2-54df638a36ae",
"author": "Lian Je Lin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV21yTDFtOhUlTDD1L3rm1FJSzSAJuK_52RNA_5UDVwnMqALR3r=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan and Diane were very helpful while helping me set up a new unit. They're also very sweet :)",
"date": "2024-07-06T18:20:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "92f54625-ff4f-4c21-a15b-00c928f50c16",
"author": "Bryan Z",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOXFeMLRq5s9B9eS0B8s14gJg4uPwmiVDhHVg-sXhM8fdFPQ-PZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Susan Bryant is amazing and very communicative. She was able to help me through some issues I was having with my space!",
"date": "2024-07-01T19:28:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d1e9aefe-4b55-4a82-9f72-04ba7bad8c14",
"author": "Justin Morrissette",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuxouMkHlVFawLKH4Xx64Jz_OUy0l8krzckQaQJoBabNacIAz8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rachel and Susan took good care of us! The place is very spacious, clean, and secured",
"date": "2024-06-20T14:52:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "0cb30878-abbd-4c08-b3ff-6bd3249330ac",
"author": "Mark Burch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGrj5K-evS6zLZfY64sjt20XZE2KRtOChvTjrsuxmm2e0qrsIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed to move my locker to a smaller one and they were very good at helping me with that move as well as just general great experience! I went from wanting one for a few months to hopefully keeping it for about a year +. That's good business.",
"date": "2024-06-01T20:30:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "faa21790-ff18-496e-b654-5a1946bb5b19",
"author": "Will Stevenson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmn9CDx6k23pnegrO0V-FRKyc6i0q7r6Sl2IRn1v5A9VorQari=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service..the attended, in spite of being by herself, conducted herself with poise and was very efficient.",
"date": "2024-05-21T19:26:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0b2837fa-a6a2-4ef3-b7c6-acd6ed0ee42f",
"author": "Theresa Short",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpEeegZH1c_VtcP2NnhvFxCwieCm8AP7mCqliVP7mI9TzsQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "No problems, no thefts with my things pleasing personalities with the staff. The staff was very friendly and helpful to us. I will very much use you all again in the future if I need to store anything else and recommend you to everyone I know.",
"date": "2024-05-15T18:11:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "826d678f-0623-40c6-bb37-0aca07861d57",
"author": "David Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSxlScXAiAgS18FmoldjX7-nrWMNPbcooG1_NGETqFSp5wnPym=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Service was excellent and Susan and Dyan were exceptional!!!! Need more people in all fields like them.",
"date": "2024-05-04T21:12:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f1bec347-bafc-4196-84a4-9fc0073850a9",
"author": "Anthony Gambrah Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICIoHqZMcgi99ePBBOl-agyhXoPQyMwvxCAQOipeuatlHBTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "CubeSmart was such a great business to work with. Susan and Dyan were such a great help and I couldn’t have asked for more quality customer service. I will definitely continue using this location and CubeSmart for the future!",
"date": "2024-05-04T20:13:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "729d8924-d658-472a-89ca-36783c1ae96d",
"author": "Caleb Boyer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGXSB8GPVFF0ZjquIaWNzwiDtVmPhqkCiszf-qWJ7kzaQq2fLLRA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is the best storage experience I have ever had! Rachel and Susan were so helpful and friendly and even took time out of their break to help us. There were plenty of carts and the self check-in process was smooth. Highly recommend!",
"date": "2024-04-28T15:38:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cbac0c40-6e8e-4669-bf31-3460726bd756",
"author": "Scott Gillis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcyuO308O9C0GUKL_UDPaIlvn9oFiMd49KFf6AD1zxviz0dAgtaQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service, clean facility, and easy access.",
"date": "2024-04-14T20:07:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "6ed32f54-ac9f-4671-841e-4cc1b00ea1af",
"author": "Tom Addison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIYabo0BVUwDJJIO9NoLQFuDaPC5cxx9RR8QXi0qhz0W4-HzHO=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Expensive but a GREAT place to store your stuff in climate controlled, dry units.",
"date": "2024-02-18T10:11:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "acf0f718-592e-4e4f-abf7-b374b7b23140",
"author": "Mazie Tooreal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLKbo4ILhW4cAblsesZX7oTLFdQAZrH73YGRRSDwnaqG0voA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The front desk clerks were so nice and kind , they helped me with everything I needed help with. I’m so grateful for people like them",
"date": "2024-02-17T00:31:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "30a12a58-625c-4bd6-a505-ec675d3d28f6",
"author": "Jacques Blacksmith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcDJF_DJ-924XYLxkd1zPwapmV93wSClTeYlpTyFhYwjs-tO0=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was impressed with CubeSmart cleaners on Gallatin Rd and their customer service. 😀",
"date": "2024-02-14T18:47:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f3cbce36-d4b3-4e23-968c-efb326649c1b",
"author": "Dema H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_7chw_x_LakoQ8dFBNA4O_NABVw5zzo9_Qu8KSEyaKfhFwUp32Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "You have options on renting a controlled climate or outdoor cube. The staff is really friendly and helpful. Prices are not bad either and very good security too.",
"date": "2024-02-13T18:06:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"security"
],
"sentiment": "neutral"
},
{
"id": "58e12a89-fd18-4780-ac5d-382fbdce414e",
"author": "John Cannon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2ndwNZ0n7vfpA3DFYkVJprn2OuiKXbJn3jj2Mresj02YgLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ease of use, cleanliness and security",
"date": "2024-02-09T21:17:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "5ef396a0-a9ed-4ce7-994b-242403af447d",
"author": "Rick Rebel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKr0SvBbd0tbfQIHTGVTjSQoTsHCvFj0cRgXyc6mlw4ID_Zzg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Had to move out 10 x 10 is now 193 a month with late fee of 234. Insane price to pay if inflation is going up. I went to public storage and got an outdoor 10 x 5 for 50 bucks. But I understand all the fees to up every 6 months. Other than that. The indoor factor is nice and I never had any issues. I kept my belongings at cubes Mart for the past 4 years. Thank you",
"date": "2024-02-01T21:34:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f625dadc-328f-488d-830b-9b8062315404",
"author": "Jenna",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6lrhQruexg_Ggbas3m3xFkZzC33QYyAIilnK6tJyg_mdTG8PE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-28T20:35:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6557b6a0-ded4-4f88-ac6e-37056ee529de",
"author": "Mel Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaJ0Y8aSd6dcqidmvwqEv7-u0Jx5xPaEgplLkuTGDIaX2CkkG4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy access and clean facilities. There was never a shortage of carts in my experience. The store manager was extremely nice and setting up my unit and account was quick. I especially loved the first month free special during a time where funds are tight.",
"date": "2024-01-23T19:20:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mel, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2024-06-25T16:03:56.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ef748e80-2ac0-4b33-888f-ebc6dd393cb1",
"author": "Lucian Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgGQo7p3MsOdcU1mdfhgW_VbLl8oPNB960IURIoZYig0ELb0kVeA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The lady's are extremely professional, well spoken, kind and thorough. I thought of it as a rushed process but it's not, it was very customer focused!",
"date": "2024-01-12T18:26:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lucian, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!",
"replyDate": "2024-06-25T16:03:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0068f3d0-8544-4a34-96b3-2cdb2a30de98",
"author": "Petre Radu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWp0YsPNP7uC93woxEJhIb5n-FnODY_bQ2WYZ1zZjioFbsOJShc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-07T17:41:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Peter, thank you for the high star rating! If you have any further questions, please don't hesitate to reach out!",
"replyDate": "2024-06-25T16:03:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9bb55190-5929-4d07-9071-abd0c222bb97",
"author": "Jewelee Peters",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSOKBD-N_z3w11ygeLH6aa_JKr1hSDzOqnknLf4L1ZlRF8tx4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rachel at the East Nashville location was amazing. The facility is well-run, very clean and safe!",
"date": "2023-12-07T20:32:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jewelee, thank you for your kind review; we are happy to pass along your comments to the team here at CubeSmart Self Storage! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2024-06-25T16:03:56.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "4a0a3859-ed59-4442-b223-4694a717680c",
"author": "Jordan Murray",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4K5q0MW_yPfwSsMXCLoy17yt1fyVyTCngI71JvrKzsDH-K8louA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angelica was great!!!",
"date": "2023-10-31T15:33:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jordan, thank you for your kind review; we are happy to pass along your comments to the team here at CubeSmart Self Storage! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2024-06-25T16:03:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9d69aeca-5060-498d-be5e-3db524de6fb0",
"author": "Dawn Candelore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJImczIQgo9fFGS2jxWI0EsSIieedxNDEIju26kWYwopCoZTw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Angelica made everything very easy for us. She answered all of our questions and got us in and out quickly.",
"date": "2023-10-28T17:03:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dawn, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!",
"replyDate": "2024-06-25T16:03:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f6eda5f5-d98c-4326-99af-859acf2028eb",
"author": "Andrew Bowgren",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbvi6GeXy7CwmZ7z31PA2q6LSsQ8-zExoFrQxnipZKEwIaZr15wA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angelica was amazing at setting me up with a unit",
"date": "2023-10-24T17:51:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Andrew, thank you for your kind review; we are happy to pass along your comments to the team here at CubeSmart Self Storage! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2024-06-25T16:03:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eddeef40-be95-4360-9396-125ddea0ef92",
"author": "Aleah J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNitcrtw4xd1pmk5Xo4T5Qe6vXh-JSnnsaax-p_2oS0sdnPA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angelica is very kind and efficient…knowledgeable of facility!",
"date": "2023-10-20T18:00:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for your kind review; we are happy to pass along your comments to the team here at CubeSmart Self Storage! We hope you have a great day!",
"replyDate": "2024-06-25T16:03:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b7606daf-032c-453a-b00f-dc2c05aee39b",
"author": "Michelle Theis-Black",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNnUiE6JC22lZrcjR29DArSlUSZhA2bY6R0WbCnr-UaIJsPAzr=s64-c-rp-mo-br100",
"rating": 5,
"text": "CubeSmart Storage was very easy and convenient to setup! Angelica gave us a wonderful tour and showed us our unit which was easy to locate and the facility was very clean with great security. All staff- including Rachel and Trina were very helpful and answered all of our questions. Would highly recommend storing your items with this location!",
"date": "2023-10-20T16:42:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michelle, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!",
"replyDate": "2024-06-25T16:03:56.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "64ff62b5-9a76-45ae-86b6-9d4df95ffd0f",
"author": "Claire Van Herck",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmtGpFWrJaSQDhmWny7pD1d5lNiC8xYN8W6McDczAXvco7oVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sweet ladies , great explanations- very helpful , clean facility",
"date": "2023-10-19T16:44:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Claire, we strive for 100% satisfaction, and it is great to see you had such a positive experience at CubeSmart Self Storage. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2024-06-25T16:03:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "57d2cc6f-b25a-40b8-bd2a-118890b2a82f",
"author": "Jeffrey Douglas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeGXPm4r4yE2vHiaoCKQVM6h60l0EZt_siubeOzmGwgh_J=s64-c-rp-mo-br100",
"rating": 5,
"text": "Facility was clean, well kept and organized. Staff was professional and very helpful. Angelica was a pleasure to work with and very knowledgeable. She assisted us with finding the right storage space to fit our needs.",
"date": "2023-10-17T14:46:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jeffrey, we're happy you found our staff to be so supportive during your experience here at CubeSmart Self Storage. We hope you have a great day!",
"replyDate": "2024-06-25T16:03:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e722dca4-8f2a-4751-b74f-d45f90bc458d",
"author": "Gradi Ellis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXl44q1ljJ_JAX3jtroNfSwxw8is-JHOadgLm0wCEnC9wDPX69I=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was helping a friend who has a unit at CubeSmart and had just gone through a tragic death of a family member and needed to quickly transfer to a larger unit - Angelica was incredibly patient, kind and helpful through the whole process especially during a stressful time. It was a great experience!",
"date": "2023-10-16T22:02:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Gradi, we're happy you found our staff to be so supportive during your experience here at CubeSmart Self Storage. We hope you have a great day!",
"replyDate": "2024-06-25T16:03:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "66e518ce-4b89-49c0-a76e-c03d16ff4573",
"author": "Brittaney White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhP-Esjtmd9dXqvl2ZX6q4ReMs8ALdPpHGkFFpX7BirzdYgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an amazing experience with this company! Angelica’s customer service was top tier and she exceeded all expectations. She provided me with your discount options, insurance options, and she was very friendly. I will be recommending this company to family and friends, but only when Angelica is there.",
"date": "2023-10-09T12:41:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brittaney, we're happy you found our staff to be so supportive during your experience here at CubeSmart Self Storage. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2024-06-25T16:03:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0348464a-4fe3-4161-ace9-e1e5d9431b87",
"author": "luke tucker",
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"rating": 5,
"text": "Absolutely great support and service. Angelica was awesome.",
"date": "2023-10-07T14:32:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Luke, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2024-06-25T16:03:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "93308d8a-5a0d-4e08-9abb-db8e47c150dd",
"author": "Brian Kotzur",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJB_2j0YntIsmFNYqBQTyvD6d8DLxHwe3_whkWYR8VGGCvuIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angelica was very nice and helpful",
"date": "2023-10-05T16:49:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brian, we're happy you found our staff to be so supportive during your experience here at CubeSmart Self Storage. If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2024-06-25T16:03:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f34f232e-af77-43d0-ba4f-69076ca6ecef",
"author": "Country Westerns",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwPGQOM5PUfpwQkXsPpWUNFkmNeLmmTIdE7W-XkySnj4UI68RB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angelica was very friendly and helpful",
"date": "2023-10-04T17:08:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for your kind review; we are happy to pass along your comments to the team here at CubeSmart Self Storage! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2024-06-25T16:03:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0e6bd4f4-9137-4279-a9c7-5634f56ca68f",
"author": "Lacey Ogden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJabr2KrNZr0PsCN0EAcKQrhk4a5TJKf-Xmz39X6Gm5OG1EQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angelica was so helpful in getting us set up with our unit and the facility is clean, easy to access, and had plenty of carts to use on a busy weekend move out/in day.",
"date": "2023-10-01T17:01:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lacey, thank you for your kind review; we are happy to pass along your comments to the team here at CubeSmart Self Storage! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2024-06-25T16:03:56.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "73707d78-9992-40e6-8f11-ec79ee573d1a",
"author": "William Krause",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHvskyPVq4CYrEhniL3PficwBKgkJ8NQOUFVMW2pDgmdN6KA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angelica was wonderful help and answered every question I had! CubeSmart feels very clean, reliable, and easy. Happy to keep my stuff here!",
"date": "2023-09-27T15:30:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi William, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.",
"replyDate": "2024-06-25T16:03:56.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "4412c55e-b7af-49b0-af36-2d9ff7de9c8b",
"author": "Michael Van Rite",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6Wf9TLtrXbpSAHWGoCvKHwWwgv2aHevEEBFCCvjnhBMh8K-26=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Angelica at the front desk was awesome! Great customer service",
"date": "2023-09-15T20:58:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michael, we're happy you found our staff to be so supportive during your experience here at CubeSmart Self Storage. Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2024-06-25T16:03:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7b466e0f-74a8-49d0-8ecb-841588a19df3",
"author": "Cameron Stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUE-nu7E6zX0MwvJtyEcLws152sBZXSx_96t0O2XMTgJSkIg24=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angelica was super knowledgeable, kind, and helpful.",
"date": "2023-09-13T22:44:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "08d53e76-051e-4f49-98bf-6eb3c456def0",
"author": "Mikey Spear",
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"rating": 5,
"text": "Angelica was great in helping us move units to help save some $$$. Been keeping stuff here for a few years and it’s always clean well cared for.",
"date": "2023-09-13T19:09:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
"id": "50213f4f-e79d-4ad9-957f-6cd3de7fc144",
"author": "Natalie Khosrozadeh",
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"rating": 5,
"text": "Angelica is absolutely wonderful. She set up our storage unit and gave us great customer service!",
"date": "2023-09-06T22:56:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e050797d-c582-4084-ac86-def40a6933c2",
"author": "Jiuseppa Steele",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIn0_JNe7-Rzj5nlIGsi825cfCrTHKzqVfmGJXCg_GjrpXWpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Overall great experience, Angelica was very helpful and friendly! She showed us back to our unit and thoroughly explained everything!",
"date": "2023-09-04T18:33:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e64361c5-cdc0-489d-a082-d0900a7f950d",
"author": "Dan Steele",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6if5MevbborSLTFGQElwR123kkbULBCBIg_LUw5h14ZpkacIG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angelica was a huge help, the place is nice and cool and they have casts up frint for you.",
"date": "2023-09-04T18:21:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3916af90-5d3f-4e27-87fc-b408e48c573e",
"author": "Shea Krafzig",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfH9fdyZDI9zvruAEnFGvNhwDZ7xboHsL2YSTtxfT3o7ZjSw0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angelica was amazing, she made everything so easy and seamless for us. Thank you!",
"date": "2023-08-29T22:11:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2b5daaca-c880-49a3-899e-32ea8b8e1501",
"author": "Erika Ivey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKIF2EzTsl7cwqduLy4JJrzLFIMEe3S7yJAzMhWzAVFV6w_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angelica was so friendly and helpful in showing us available units and renting a unit! She went above and beyond in customer service by being so nice and welcoming and helping us find the best unit for us. We are so glad we booked with her!",
"date": "2023-08-28T15:16:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
"id": "5c60e6d4-8ff4-4df3-b604-bc4d340bc663",
"author": "Taylor Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJg2z81kQEA5ePRRBugCnE-44b9y0NlSJdkivYy3cu9AswCRUs=s64-c-rp-mo-br100",
"rating": 5,
"text": "There were only two people working the front desk everyday while i was using my unit for the month of August. I don't remember their names but both were extremely helpful and friendly. Great service and easy to book!",
"date": "2023-08-26T01:59:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "436f5b70-2392-4c13-ae9e-85258515dbb0",
"author": "Jill Verge",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-7SY80tXTcl6mEWmS9Yrk6DFLCtO15HZ45HtrQmSIRNT2_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angelica is amazing. She walked us through the process and was very intentional about making sure we knew how to pay our monthly rent, lock info and personal responsibility. She deserves an increase for her perfect customer service!",
"date": "2023-08-25T21:13:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
"id": "44b4e28d-e7cd-4a7a-af64-d951793ab434",
"author": "Keisha Hosey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0L0_kcKIRXOG-ggWyiqxkBYo1XUJb6KfkxznyyaDnd01tUTJs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, clean and neat facility, and secured access,",
"date": "2023-08-20T19:33:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
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],
"sentiment": "positive"
},
{
"id": "a789ce3a-e2aa-4ee2-b268-e1281c97c8a9",
"author": "J S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZ2aEgvHKNelZ_HHfdVkiqtDqFWUQXStosGADGbGaSy32vcs-nxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service! Everyone is always nice. I also always felt safe entering the building even when the office was closed. This is my second time renting storage and I will definitely return in the future if storage is ever needed.",
"date": "2023-08-03T02:01:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access",
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],
"sentiment": "positive"
},
{
"id": "d0b0200d-65cb-4c7b-b462-78a96d10ea9d",
"author": "Phelisha Morris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkE0ycvM8AJ3D01PfX_PvHekttAUMkvqaKzkk6G8p73ZHZcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-07-09T03:50:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8317dc69-b928-4309-9242-10c9fbc46ea6",
"author": "Coleman Mills",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIM4-pfiAf7VjF70mbbudM1UKumpkLf1nciOrZxlNKNsuB-Tg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ray at my location was very helpful, friendly and professional!",
"date": "2023-07-07T18:49:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b3be6e8-943d-432a-8a80-cd16a9cac25a",
"author": "Jordan Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmuA9DUHdaValhzTM74LcXMyBjRtzADDHhKHC5kyAfMPtxDqzGWQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Seamless. Great. Easy. Quick.",
"date": "2023-06-08T19:41:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3dca7137-14d4-4140-9a84-5a9e1b5eb5c3",
"author": "Tommy Champion",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbzXNovEcbXHdKK4q7i5VNwiXIIv9GWkhxUjouCjF1uCi0ANJv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angelica was amazing and very helpful! she showed me a variety of size options and helped me figure out the best one. Very helpful — the unit is clean and looks great.",
"date": "2023-06-03T16:57:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
"id": "819ef876-156c-4c52-91d1-cc6c62037ca7",
"author": "Shoebox Poet",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsIQgIBiKyzEM-MhplpvgJvvjsFkR4v2nW8llDgTw-rEDThQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Temperature controlled and very clean storage place. Plenty of room inside the bins. Also having access to a cart was very helpful in moving stuff from the storage bin to out vehicles.",
"date": "2023-05-31T15:13:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
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],
"sentiment": "positive"
},
{
"id": "64fe69a5-3263-4bbd-ada9-4727047d5fd5",
"author": "Brandy Hampton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHc95Q2Sa4FN1HaKfcZzpIzXoDrbrTz_qrrx8IbGibESYWAfdH=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-28T05:11:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "dff9a396-0aba-4a67-9cce-7a86aea11c16",
"author": "Kelly Soule Eberle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYYAwCezRxiWbfaEj431JPiNRAn_9kJVP_5hGzo0cI34G9eDnO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angelica at CubeSmart on Gallatin is an actual angel on earth. She was so helpful and made our search so much easier than any other place I've been to in town. She went out of her way to help us look at units and I would highly recommend working with her when looking for your next storage unit.",
"date": "2023-05-16T18:56:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6fdf3ccc-a8f5-4e1b-9c00-7b2142b6490e",
"author": "Bae Harman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZOmpRmdjsk-jTmMdpeoLnKbueGWRuwUNOoVZHPYcj1J7tZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The office staff was very helpful and welcoming! Everything went smoothly reserving the unit online. Clean facilities! Comes with a lock. Great customer service experience 👍😊",
"date": "2023-05-10T01:41:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d9aa568c-a778-4bb3-8c68-7a030a49b480",
"author": "Errol Mangham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFFz99_9NKeN6_fk06lLHlf7Pobw_wRMIP0DySDi4I5FHzWA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Cube Smart is very clean. The instructions were really easy to follow.",
"date": "2023-05-08T16:16:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "38cb040b-daac-4127-bcca-d1e0b377d7f8",
"author": "Nikki Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbmG89Pfhf2HQnhWCXHH6muNe12V__x333V-RNtDZiKkX3Mg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I absolutely recommend using Cube storage, especially the one off of Gallatin Ave because Ray is the best at what he does. He goes beyond the call to making sure that we are well satisfied with our choice of storage and ensures are safety is a priority. I spoke with him briefly and he was just this big ball of kindness. I have already told others to keep Cube Storage in mind when it comes to their storage needs. I definitely like the area that this location is in and it’s clean and smells good as well. So you definitely want be upset about going with these guys. Also Ray thanks for your help and it was a pleasure meeting such a wonderful person and I feel good about knowing my daughter things will be just as we left them.☺️",
"date": "2023-05-05T16:43:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "67464c40-cfe9-41d6-a295-a35b25333b9f",
"author": "Katrina Bush",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWl0gklkoCV5NQ70XhokrMInQV6lzuALd_g4UeFp8iHnzPN9bxr=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2023-05-03T20:43:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e27d4785-9060-4a75-aec8-e3228186687a",
"author": "Mitch Recinos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTjpdgu0xmexEcsNpLvWhaDPu1Svy99TzuIXxP4J-wfKT10ncK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angelica was super helpful!",
"date": "2023-05-01T17:37:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "88475512-90fc-4d15-be14-f1fecb360005",
"author": "Taiwana Ford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX035-7aFLYzej1Iu1iyv-LhgDRQtuRoph89fAu2PaZzSi0hHQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "I was nervous because of some of the reviews I read but Ray put my fears to rest. My rental went great. He answered all of my questions, reassured me every thing would be fine. Now with this process being done it's one less thing to worry about. Thanks Ray!",
"date": "2023-04-28T18:53:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3909c9e4-a8a2-451d-bffd-51aefc26f4b7",
"author": "Quinn Boss",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVATbR-zvBbXNYv_OYGho7LlDSqAoZFHxjQ3b4zx5XLVGUqCro=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-25T16:49:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9a502cea-4bbd-4979-bf6b-b0412ca26a32",
"author": "Will S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVY4swTNO762PrtQse8R_POep-GSFmKmVNxm20ObV0I6niy0Hn4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-23T16:32:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "372c3b32-a243-4a72-9bda-bbe0cf5972a9",
"author": "Luke H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWt3hn3pzaXqCBpbulw6z6jLw5PqybCwOA3j8CkVB1GMDKET8Et=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angelica is the best! I just rented a unit here and she was very helpful and friendly. I’m looking forward to storing here.",
"date": "2023-04-18T20:09:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b835379e-9eb2-4fca-9910-5aa209477b2d",
"author": "Mona Y",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU44zNGxJ5EQAzh_RWi5mFoGHd5qywCh3br0vQ05jGNpUgCKkIDzQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service and the place is very clean and safe.",
"date": "2023-04-17T01:49:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "63a3f1e5-20cd-4ff3-b4ba-580180c577dc",
"author": "Florence Selman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6Ev4bTVVGKUtqqFpNAWaSyiGCCTosquGbiiZ35Uwflx0HoFtE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice people working there and very clean facility.",
"date": "2023-04-16T21:15:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "29b15eed-5a99-4a89-a42c-f5eb42bbbd5d",
"author": "Jenna Ivey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1o3U6fGNfA81yQKOa_SQmHfcWONsrW2rAtvdG5fDb06VgHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I reserved online but went to the storage facility itself to look at the units, locations and sizes. Ray was the manager on duty. He was an absolute Ray of sunshine! All personnel were very nice and personable. Ray was a kind face and helped walk me through my choices.\n\nFacility is very clean and feels very secure. As we walked through the facility, tenants smiled and said hello to Ray by name.",
"date": "2023-04-12T16:41:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "13dd6bf8-d4fa-475e-a72a-a3924a533ed5",
"author": "Nolla Sue Rounds",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIH4IMHAAR3GHUJJ6SpyL7RpCZ-fUE7bPNof38VjSLkKAwQeg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-03-25T21:52:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8bf59581-2bab-4f62-ad37-5164f45f3043",
"author": "Gina",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVt-4GRVGlQTatfu8GgH99QslExz77YqgiusD9G6Hw6w86Vc4wM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-22T16:33:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6615e443-53fb-4221-b56e-89e2745253f9",
"author": "Empowering Ent LLC",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWs3S3uxuZcR2SkGpZnw4PreJ7U-oXHItsRygZ_6Y_XaNib86E=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is my second time renting from this location and each time has been wonderful! Ray at the front desk is always very helpful and knowledgeable. He was able to tell me the best unit based off my needs and was very pleasant to deal with. I recommend this location to anyone in need of storage.",
"date": "2023-03-14T18:07:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "dfdd88f1-7df4-4641-8759-ddff6a4ffca5",
"author": "seabass",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKginTn96QdEFNC_4hq8IB4W2bzqa6qkNWClEqss9a5k5RmbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lovely lovely employees. Super helpful & patient! Storage units are nice and clean, reserving and canceling is simple, and the layout of the building + the carts are very helpful.",
"date": "2023-03-14T16:06:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ffa3f6df-963d-4af6-9d24-bfd6784d172f",
"author": "Sara Bickhart",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4Q_ScUJn1xIaFaJ63dgFj8ZSsFoLlDGOTx835SOV0Z-5nOv1B=s64-c-rp-mo-br100",
"rating": 5,
"text": "CubeSmart has been so wonderful to work with. Ray the general manager is very diligent and frequently checks the units to ensure they are properly locked and safe. Any time there has been any question about my units security he has reached out to me in a timely manner and taken actions to ensure the security of that unit. I highly recommend storing here if you need a storage unit in the East Nashville area!",
"date": "2023-02-17T17:21:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "c7f3ef66-7b70-4b04-99e0-780e3ba2eae6",
"author": "Becky Levi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJorax6GQtwDzCycWfgrf7VZy_K01ytvr8-Ny38ZFTQEZnXbc_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location and clean, easy to access units!",
"date": "2023-02-01T18:06:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "a10ff263-9215-4f54-9ba6-f6e6c795e123",
"author": "Robert Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIdnAxbpZtzF3v2UdAUxo2B5x4IGYnkuqotBKPJz9uWQhOnxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-16T15:11:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f45104ac-2bfd-4d56-8a4d-4c486b095f4d",
"author": "Cara Murphy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjqe_UnCF28TbQVaDT13UKX8arNvP128_2mz6qfYx4oGNAoy1g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ray was incredibly helpful and kind. This location is always spotless and feels safe!",
"date": "2022-12-29T03:12:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "f00dacc9-e8fd-4b06-b600-89ffd5af1fcc",
"author": "Claudia Cappo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWo6bDJ6_F9FAkaUFgdq0WFaEw8bf8yu4dyoOzUn2ig3KDpa_M=s64-c-rp-mo-br100",
"rating": 4,
"text": "Really hated to cancel my storage unit because of the proximity to my house and entry rate I initially paid, but the price increases every six months were outrageous.",
"date": "2022-12-10T18:21:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, we are so sorry to read this and apologize for any inconvenience. If you send your account and contact information to help@cubesmart.com we can have someone from our team reach out to you. We look forward to hearing from you soon.",
"replyDate": "2023-06-25T16:05:03.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "bce1e852-b20d-4e73-a8a8-88e5ca8f805c",
"author": "Ross Bruce",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-mDcxwEdVLvvR0csszhNBCGQqDOeSl42pcy_cCxRIZLIN2OIO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Simple booking process and clean facilities.",
"date": "2022-11-21T16:29:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ross, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!",
"replyDate": "2023-06-25T16:05:03.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d29b9537-2147-4867-a63a-194f7b67f5e4",
"author": "Sara Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJL9y2asbJPofHnWHuOsTK3WPhiyj8rG7d4eDDbEmYzSxIxXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility, and great and friendly staff. Ray made me feel welcome and was incredibly helpful every time I needed something from them. If I were to need a storage unit again in Nashville, I would definitely use this facility",
"date": "2022-11-11T21:15:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sara, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!",
"replyDate": "2023-06-25T16:05:03.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "afaa2a22-eeaf-400f-aa49-f7eec0c491b4",
"author": "Olovely Jack",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJEbt-CuPdkV5BKegDUhowPCirPNcmbvrI4hjvSFcwYO6JIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Laura was absolutely amazing with helping me get a 2nd unit for my job!!! She made the process so easy and was very helpful with keeping it conveniently as close as possible to my previous unit!",
"date": "2022-09-06T22:07:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "daead100-4edb-46ee-bbdc-4224b8f5ea84",
"author": "Bruce Curry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVx15ed8oQdK340BAG9AodpLvEL5JIN9v8BLLvFf5RBc5V8TAcUHw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ease of use. Support from national 800 people.",
"date": "2022-07-17T19:34:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "df0f6caa-007e-4a36-b50d-a136e80e0c33",
"author": "Taylor Pierce",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_cbyLzchzRPCOOneDAguLigSezVLxAi7s3MFYJC76TuzJuWvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ray and Laura are the best team in storage!",
"date": "2022-07-10T17:17:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2023-06-25T16:05:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2495810f-5a7c-41e2-a90e-34af2c72ca39",
"author": "Kymbirlee Mooreland (Princess Buttercup)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUT0OuI4MVWpmyzw1Mlw0nlIKDFTcj5dGWGnr-sZJraHyEn4yZO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Your employees are GREAT!!!",
"date": "2022-07-07T13:04:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2023-06-25T16:05:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e9508c05-4126-47f9-b8b7-2e88d7d6425c",
"author": "Elmer Woods",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFHZVtVqSNhYvAxJzUDslN4PGLPDtRmvwaWieMNBtg3gTN4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff. Always helpful, polite, and friendly. Also, always smiling.",
"date": "2022-07-04T05:01:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Elmer, we're happy you found our staff to be so supportive during your experience here at CubeSmart Self Storage. Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2023-06-25T16:05:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "97891b57-ce1e-4dc1-bf8c-52e692e81be6",
"author": "Jean Moise",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV87M32LZOrvHEt0eZsYxwlWU4l7JvMRI-o-Xvvi3Jb0EBsKBzX=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great services And protect Costomer",
"date": "2022-06-06T23:06:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jean, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!",
"replyDate": "2022-06-25T16:05:03.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f151e992-f8cd-4362-b3ad-eb572ccfd757",
"author": "Erica Y. Russell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnOhQki9GOmGwGRWG7CF1x9nWzRy-IQE5caLi6fQX8uCxATK51=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Simple, easy & quick. Options of value was great. I could take a month free or a percentage off of my entire rental.",
"date": "2022-05-11T14:43:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "aa12eb1f-05c5-4126-ba5d-556a44af8186",
"author": "Diamond Pinkston",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZ7K6gwbmjSiX8SGnUj1o_6owhaLGHHxdXt6K-6YRscxPDxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was nice and clean. Quiet. Trustworthy. Secure.",
"date": "2022-04-06T14:06:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "9268925f-a823-4763-ae85-e934ad38eb72",
"author": "Jeremy Kiliszewski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJK6OxOj-jF2xQdsLVd3ukfAJyJ93KMKyNkSn1BmQ1M1JvC1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have used CubeSmart in the past, and when I needed a storage unit again, there was no doubt that I would go back to CubeSmart again. The location is excellent, my unit is easy to access, the facility is very clean, and Ray and the rest of the staff are ALWAYS friendly and helpful.",
"date": "2022-03-20T22:46:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "9efe7815-ad45-42f0-b992-aa3577cdbd91",
"author": "Yandra Vitorio",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZqUb8oOC71ddE3lpZBW9CtuZmLI7xLzGRiL56Z1YP_ft82QTY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was polite, always helpful, place was clean and great location!",
"date": "2022-03-05T21:03:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Yandra, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2022-06-25T16:05:03.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d0842894-d110-4954-959c-eb7e99ed9545",
"author": "Natashia Cordova",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6WA8edJyEHQHwQ59ATn3xQXjm4XGbN0IDe7W2z-F29KmtOg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-02-27T02:39:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e135c32c-209f-4b02-b802-c5c380e9f0de",
"author": "Rachel Westphall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8F8jkffr-jaIbp2FuoT9PHh5NPzZ4IdTQqjVb1Dfopt2fkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always love this place. Great staff, excellent fasciitis. Very simple and reliable.",
"date": "2022-02-25T14:42:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rachel, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2022-06-25T16:05:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b35a8e5e-3210-4016-b876-03eeb15e76e7",
"author": "Russ Still",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpiBdWXgm_TJeIjxBHEIctU0YafoydqZq-5h5sxe1rQqOEzmp6=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great onboarding experience. Clean and secure facility. Great location.",
"date": "2022-02-02T21:58:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Russ, we appreciate you taking the time to leave us this feedback. We hope you have a great day!",
"replyDate": "2022-06-25T16:05:03.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "767bc6ec-08d0-45e3-830c-e68df185746e",
"author": "Robbie Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVeV452j9NOpspTMWWbeTV1hsATYTFxHaSqXMahp0nISmnZzykH=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very easy to get set up, friendly staff, clean facility.",
"date": "2022-01-28T21:26:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Robbie, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!",
"replyDate": "2022-06-25T16:05:03.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "bb9a4a85-72ba-4a58-8853-321016f86eb3",
"author": "Courtney Hunter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxBHcQrMYyxa8GBYxC041ZNeSaEM43iGu8eIi4S4oFTogBo7Iy8A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean facility with good hours to come to the unit. Secure as well.",
"date": "2022-01-20T21:59:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Courtney, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!",
"replyDate": "2022-06-25T16:05:03.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "935cd565-8dc8-4e2d-a586-a2dd5b1bd959",
"author": "Alexis Mahon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbI9zXohd6uUaSLbJvt9arH1FvcmUxh8VQfzIRWZMrJneFyBJpjQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-01-05T00:58:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for the high star rating! We hope to be of service to you again in the future.
Best wishes,
CubeSmart Self Storage",
"replyDate": "2022-06-25T16:05:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a91096a-ba67-484a-8fb6-e96ecada9b79",
"author": "Annie Goodman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuczp_ZeqMSYK9dzLuSnsX2HB2p8xAl7vqq7kWhujIa4k6bFRM=s64-c-rp-mo-br100",
"rating": 5,
"text": "I felt that my possessions were secure inside the storage unit that I was renting. The hours of operation are convenient for being able to move things in and out throughout the day. The only item worth considering is that when you move out early, you don’t get any money credited back to you. Other storage units do credit back your money, which is appreciated by those of us who are using the storage unit temporarily in between moves.",
"date": "2021-12-25T16:03:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Annie, thank you so much for your positive comments about CubeSmart Self Storage! Please let us know if there is anything we can do for you; we are more than happy to help! Have a great day!",
"replyDate": "2022-06-25T16:05:05.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "08c079a8-419b-4359-b55d-304350bd9ca8",
"author": "clayton plotkin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9sJlVe-7OctU2D7sE8PH6K9KHgpo2cKPaLqjwGekPFMHGYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Personnel very polite and helpful",
"date": "2021-12-12T23:02:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Clayton, thank you for sharing your positive experience! We hope you have a great day!",
"replyDate": "2022-06-25T16:05:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "089c4c0f-fe57-4d16-906b-2202e0bb621e",
"author": "Greg Decker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtjj-AnSSHT5l-oa5h2zKRHcXfQGMu2-yJn04daxJaVsijhHRz=s64-c-rp-mo-br100",
"rating": 5,
"text": "good clear information, nice cordial staff at the desk.",
"date": "2021-12-04T00:12:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Greg, thank you for sharing your positive experience! We hope you have a great day!",
"replyDate": "2022-06-25T16:05:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9828d3c4-febe-49a3-84a1-0f6651f29752",
"author": "J. A. Darnell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIO9X2jVta1mPLC2Kl5Lz0fhsdY6aC5Y6aTEqScpR8fQxhXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is very helpful and kind. Ray is the best. He's professional and goes the extra mile. You have a great staff.",
"date": "2021-12-01T23:59:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, we're happy you found our staff to be so supportive during your experience here at CubeSmart Self Storage. We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2022-06-25T16:05:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ab8ead21-1cb9-4c66-ac8b-be18379aca43",
"author": "Charles Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7M8NWA_FG1h9ombGPgpG_jyzetbMcvqsNTNgpxqDaXKxH38ePNA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-10-30T06:16:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Charles, thank you so much for your high rating! We hope to be of service to you again in the future. \rBest wishes, \rCubeSmart Self Storage",
"replyDate": "2022-06-25T16:05:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62a7e5d9-3db8-4f06-a99c-ddc95072b5de",
"author": "Jared Salte",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsQaZv8bn8CMvNCYwH8XV7PQCVRKQMToStbRpLBTn7R7U3-qNI=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff was very helpful and accommodating.",
"date": "2021-10-22T14:36:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a56aae02-b0bb-4348-8bbc-8a2a1be2f3e7",
"author": "Chrissy Crater",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1EBa3dMLIlzy9rJ8g0AJ8YytRhBBiGttYvIVnyruZO9OEYqh2=s64-c-rp-mo-br100",
"rating": 5,
"text": "My new favorite place. Beyond worth the price per month for the large units!",
"date": "2021-10-04T19:19:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "81ec7358-2f4e-41dd-886a-c1a9d2f3c212",
"author": "Gutta Boy Chief",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlpIA1_TseJfrHMmxM-_C4oE5Cr_cqe8XwMiwF5E3gNr4XN7-P=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-09-21T19:54:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5a8b595e-58d5-4c80-9557-62c568360990",
"author": "Sam Hawkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJh0EMUhDYrT9shlzS7oTZckBf9SjRhzpcfBRAvmPgWYlcY6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ray made the whole process easier and more simple than I expected. He was kind and pleasant to talk to. He answered my questions honestly (the first month price will probably go up a bit next month), showed me the storage unit himself, and even kept an eye on my unattended truck while I was moving stuff in. I needed another box and he taped it up without making me buy another whole roll of tape. Thanks, Ray! You rock!",
"date": "2021-09-02T19:12:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "65113188-201e-44a1-a293-82b5890f9080",
"author": "A C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgYqr8WaGE9cVYGs69sj17UGSLYEV1qSGWm5fRFVBQ1DgpxUjv=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ray is awesome. Customer service is great. Place is clean. Good environment. No brained storage in East.",
"date": "2021-08-26T17:45:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your kind review; we are happy to pass along your comments to the team here at CubeSmart Self Storage! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2022-06-25T16:05:05.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "918e8098-6484-46e8-a5ff-7ca6f98374c0",
"author": "Taylor Graham (Realtor)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXN7krq3FCbiTmjjwrihCXFuARlvR7ilgawB95JNnODGDLSips=s64-c-rp-mo-br100",
"rating": 5,
"text": "So easy and convenient and the facility is immaculate. Ray is the best as well!",
"date": "2021-08-26T17:44:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Taylor Graham (realtor), thanks for your praise and kind comments about Ray. We look forward to your next visit! Take care!",
"replyDate": "2022-06-25T16:05:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fd101674-b30a-4c01-8a30-1f6f8c1386b1",
"author": "mabel moreno",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLIu010fRFVXO4zV_iZlesp5G5yMtGY4BujX7wJPEqniOIIw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean facility. Very helpful manager.",
"date": "2021-08-23T15:40:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mabel, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.",
"replyDate": "2022-06-25T16:05:05.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e3c93f46-66f6-4bd1-8d01-c6288bdc25dd",
"author": "Shelly Eilrich",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHdpJN9KJtJXhk2lWfWBBsBj2UGhl7hzUmutH045Or6Z77lE0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Smooth process and very clean and safe facility.",
"date": "2021-08-23T10:33:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shelly, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2022-06-25T16:05:05.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "03273547-4dd4-48ef-b2d6-6fc38d6db19c",
"author": "Anjali Balakrishna",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjJlgy6CJxeYYcivvfPQrLBIdilxlXle96n-F5ElkvtoOXvOTI=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have had such a fantastic experience with CubeSmart! The space is clean and well located, and the conference room is a fantastic place to get work done if movers are loading/unloading. Ray at this location is a standout - so kind and helpful! We’ll use CubeSmart again for sure!",
"date": "2021-08-12T19:03:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Anjali, thank you so much for your positive comments about CubeSmart Self Storage! We hope to be of service to you again in the future. \r\rBest wishes, \rCubeSmart Self Storage",
"replyDate": "2022-06-25T16:05:05.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "5130942b-6264-4627-b5fb-9394b06fccb7",
"author": "Marissa LaRocca",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWysGVk29TFsdO7k4JZnUNCnF0yS99Cu6YgMObkEF8qnHmot7tonw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ray was friendly and helpful from the start in getting me set up with a storage unit and providing all the information I needed. I had an A+ experience storing my things in this location for a few months. I really appreciate the security and CLEANLINESS of the building!!! Made me feel comfortable leaving my meaningful items here. Would definitely store with CubeSmart on Gallatin again!",
"date": "2021-08-07T14:54:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Marissa, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!",
"replyDate": "2022-06-25T16:05:05.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f4d5f86d-6cd1-4199-8740-75904e2ae6be",
"author": "Guy Kaskocsak",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIR5DP7ZNvFo9LU9vwz0qZhddVVUwkaRf3QS9OE1dzO6-Hh0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-08-06T22:47:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5b56f89f-7740-4429-b08e-b1b681e7de8c",
"author": "Monique Neek C",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVL22ETlpE0Lj8p4Ah48njgQKqK6QMy2LWotTtES3IZMl5_860-qg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Our CubeSmart Self Storage rental experience has been great! Our first encounter was with Ray who gave us a tour of the facility and the elevators, bathrooms and each floor that I visited were clean and well lit. Ray went out of his way to ensure that we understood the policies, how the facility is run, and which amenities are available for us to use. Once we rented out a unit the outstanding service, attention to detail and cleanliness just continued. We are always greeted by Ray and staff in a professional and kind manner. We used their office space occasionally and we were always impressed with the cleanliness and organization of the facility. Having working cameras all around the inside and outside of the well lit facility adds an added level of security as well. If I have billing questions Ray take his time to answer all of my questions. I can't say enough about Ray as a manager. It would be nice if all managers ran their businesses with the level of pride and care that Ray does. It is always a pleasure going to this facility and their hours are also convenient. When we decided to close out our unit Miranda assisted us and was very polite and accommodating. She took care of our close out m, gave us our receipt and said that if we wanted to come back we are always welcome. This has been a great experience from beginning to end and I don't say this for many other businesses.",
"date": "2021-06-30T22:28:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "85448a90-cdc3-4dfe-a681-77f2e58bfc52",
"author": "James Ethan Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCzLIY69f50hk4jJ1GG-31FCIOs3A4HwnwQyFOLydUFgX9Yvw_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ray is the best! Really comfortable temperature in the heat and cold, extremely secure, very clean - 10/10 would recommend!",
"date": "2021-06-14T19:54:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi James, we're happy you found our staff to be so supportive during your experience here at CubeSmart Self Storage. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2021-06-25T16:05:05.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "e0d3a1f2-822a-49c3-bfe9-8f6567546918",
"author": "Brandon Howard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUmHd-3fZp4ycwkgCdmgJ1c5zvud2-vvdfYrEwjefCxgfHNAhO=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great spot to store things",
"date": "2021-06-06T13:55:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brandon, thank you so much for your positive comments about CubeSmart Self Storage! We hope you have a great day!",
"replyDate": "2021-06-25T16:05:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9bce01ce-4669-49da-bf25-108418bbac07",
"author": "Michael Bromley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXE7bUDnLQWAbNaFeQEYmFi-GypcjBJVcoXmGjU-U16Br38AfA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ray was wonderful he made sure the unit I requested would fit my needs. He also had my lock on my unit before move in and had my keys ready when I signed. All around a wonderful experience. Clean facilities along with great customer service, which is something that seems to be lacking these days at other places.",
"date": "2021-06-02T01:49:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "2f80c983-f985-40fa-ae75-72dc3096cbad",
"author": "Zach",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxZ_5GNCtv_D-HlS5TabH1hnMUr0hPVIYjEE7nR3aDqqATmN5PSQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "great experience all-around, highly recommend",
"date": "2021-05-23T02:32:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "58e2d2f0-bbc3-4a42-8ea4-c648bb298ab3",
"author": "Robbie Henderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKla-KJUGyHS9siiCKnV67QbmiP9qoxo__-NmAr6gZYqsE45g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ray and Staff are customer service pros! I love that when you walk into the facility you can smell \"the clean\".",
"date": "2021-05-16T00:27:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8b428a28-a672-4ea7-b982-fe2e821f709c",
"author": "Cynthia McLane",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIm8rTMJiCMqAx_FYI2EFnX4ygVOefvWUniz016IByu9zmGpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-05-08T21:23:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "24f43b60-ffd0-4f53-9b24-051419716b4b",
"author": "Glenn Ham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-TKYz2yWY7_l3u6As7H6nn1Iu1D5KunDEQoOqrB-6ovgt1VKm=s64-c-rp-mo-br100",
"rating": 5,
"text": "This location is secure, clean, and easily accessible. The staff without exception are professional and very kind. I highly recommend this CubeSmart storage facility!",
"date": "2021-04-10T19:35:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f9ea1207-029e-4d5c-8e57-16a25e31c1c8",
"author": "Phoenix Harvesters",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDYslE70H4Fr4fR-DJ1VZpeaLRln3uJrDg9Yu05zyeUGwVzCM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "For 17 years I've had a storage shed in Lavergne Tennessee that was full of bugs outside no insurance no climate control Rusty door hinges. But this place. Is a godsend. Wonderful people nice attitude easy access I love the carts and the elevators with climate control. Insurance. I'm very very satisfied and happy Cube Smart. Thanks folks!",
"date": "2021-04-09T21:28:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "73dd56eb-2bc6-4dbe-bc7e-fdc5cb561320",
"author": "Nicole Norton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTgSTbThA_1k4SK002LGMKSzCEp2AkiQ274V_jzzBAhuGTGUICiw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean and easy to access. Moving in was simple.",
"date": "2021-03-24T21:21:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "1b9cb889-c2fb-4c7a-a0ec-5df5f18ec168",
"author": "Sean Stargel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpKbsuE5UV9X2mrc3aF7WkrxicBmUIWsYryzxDNjOGc8UJPdY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! They were able to help me upgrade to a larger unit on the fly. Would recommend",
"date": "2021-03-06T18:22:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "433222dd-fbed-4a85-bd6c-5a3e34d5d30a",
"author": "Abby Darby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgCClu255nBKN917g5NNCW-vhAb0ugPhg6i6T4aa_Xisqdvg=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2021-02-25T15:08:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "960f78f3-2c3e-4de3-a9cd-61ba289ed1eb",
"author": "Jessica Mashburn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLF_bojA_Vif0ijO6XiwShN3Gnc0hmreIl8juwb19mxLndqlQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cube Smart is brilliant! I wish I would have known about this place sooner. Extremely reasonably priced too!",
"date": "2021-02-10T18:25:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3c47a630-7b9f-46ff-ab9e-fc1ebc152b0e",
"author": "William Bullens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHubYDP9HG-d_mv30m1Kg9KrVj1cMQIzb-PH9h1dsNH-PgOxqd=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-02-08T23:30:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d51bacd8-a49d-4a90-91c6-83c89fdfb436",
"author": "Lemuel Hayes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCTm1JueHe4yemzi6y2DpkB_le5ksC1LyZ6WJVqDUMs3FkTyIHXw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-02-06T17:17:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "23bc8781-7571-4352-9ce8-246bbaf812dd",
"author": "Xandra Keats",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWu2RBje9UCLtlPrK-CSClq8naIvZeGkuzVJ9LJTs8PzWPKjt0zUw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff was excellent, friendly, and very helpful. The building is safe and clean and well maintained.",
"date": "2021-01-30T16:20:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "9859f92b-b4a4-40e1-874d-3f7fca5f0bdd",
"author": "Hilda Hund",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGn-UhhGmCVnD0HfmKVzKpRtLKnFu0Ed6yTlD1H6QiWFRUHggV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The entire place is immaculate - everything from the common areas like office, walkways, bathrooms to the units themselves! The manager is efficient and welcoming. Definitely the place to go for your storage needs without hesitation!",
"date": "2021-01-21T13:10:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "73eb34ff-6175-4873-b41c-1465903887fa",
"author": "Joan Kite",
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"rating": 5,
"text": "Still keep my stuff there. Clean. Staff is friendly and helpful.",
"date": "2021-01-06T15:52:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
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],
"sentiment": "positive"
},
{
"id": "9a5a5855-fc5b-4c50-b6aa-4c554e8e66cd",
"author": "Cindy Seaborn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUB60TK7_2YzSvBcGuKWBmh0Io417_k63kCPSAgAqkaM5CLOVyl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful customer service",
"date": "2020-12-26T12:29:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "99f2bfe2-aa31-4871-ae85-bedb377c04b6",
"author": "Debbie Kunik",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-cUF0JN4wsttUl-GOqsEZjsk1WTe1dJfGemTuEI9e5Eb2LQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pleasant staff, very knowledgeable, the facility is clean and well lit",
"date": "2020-12-21T23:24:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
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],
"sentiment": "positive"
},
{
"id": "c8693c52-e596-4b42-ab45-7028a09925b4",
"author": "Joshua L",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoE7yf00B1c8rsmJi8xNT-27OU2z69DpM1OiqHoBdnUXPh-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were nice and accommodating.",
"date": "2020-12-21T20:42:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "386e6d1f-575f-46a2-8421-68f0199aa17a",
"author": "Susan Shaw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcXq5jfQStvIo3BQoNz2oLhwGfXOW17Fo3n0n3YwQ6O0uW7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Both staff members were amazing. Couldn’t do enough for me. I used the storage during a break up and from start to finish it was amazing.",
"date": "2020-12-19T15:57:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
"id": "24328322-15d2-4914-a788-be1ddc0fb962",
"author": "Courtney McCoy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrtuwzW6JNIlf6qz6ldcvizzTjFjrUnnaylXv8FQ2b-Z5_qgeSiQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The facility is very Easy to get into, its secure, love the amenities and location. Very nice staff that keeps everything at the site tidy, organized, plus great customer service to boot!",
"date": "2020-12-15T22:24:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
"id": "aff2fc6b-6b9a-4fc5-a139-7ebfde27fba1",
"author": "Marcus Perry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKo-UBy2C5WjWrL8tDCF5qXTIWrhiePGZujJQSBIiIak0dHg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ray made my experience here awesome. It's really hard these days to find businesses that are straight-forward, offer a good service, and don't try to trick you with hidden fees and complicated contracts. This place was an absolute pleasure to do business with. The facility is top-notch, and everything about the transaction was exactly as it was agreed upon. Even my family from another state commented about how it was the cleanest and most well-managed storage facility they had ever seen.",
"date": "2020-12-12T19:02:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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"price"
],
"sentiment": "positive"
},
{
"id": "0b50965f-1eca-4bc6-bfd1-cd0454da3dab",
"author": "Lawayn Granberry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOv1YgZCXZVv8JQZk3OAAmqZA-exxgCQfXfItPkWb_G7qF13kBJA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2020-11-11T20:29:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5d85727c-98d4-4303-92aa-ac0bee3ea4e9",
"author": "Jordan Owens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWz5LS-L-gnmEnZfh1bdppQsFlspo4gxue7O9q0yyF1t28VzKXu0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Simple procedures, close location, helpful staff, clean facility",
"date": "2020-10-29T14:22:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
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],
"sentiment": "positive"
},
{
"id": "ff649f54-7bbb-4942-9782-fe8e37e3110b",
"author": "Ketura Yarber",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5rX16F2rLZbEgDyG4F6KKUe7nsLysMdyIQol69SpgmteP4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was great, the office is secure and very clean at all times",
"date": "2020-10-23T20:07:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
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],
"sentiment": "positive"
},
{
"id": "a9f728ec-8598-4e93-990f-15b0cd663c26",
"author": "Romana Day",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1K8e9DIy_F9oYLcIG3CPDM62qB4vYFR1pjzatMcNAuOilDx0oNw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-10-02T23:28:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fbec0b57-e9f4-4a95-9b6e-7b3b73001ba8",
"author": "Joseph Franco",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHhp4GDIL-PuxJq_otv4qUBKkWmjSO3iuhl4kRBvvy2DLtK9zF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ray at the East Nashville location was extremely professional and explained everything to me. He really went above and beyond to accommodate me. Thanks!",
"date": "2020-10-01T16:02:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6836329c-74cc-4b46-964b-3ff63153227d",
"author": "Josh Bennett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgTfORJFA4aA7G334LsMCZxaOKLd0J3Ocr9mESwVu9isFy4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff, very helpful.",
"date": "2020-10-01T15:33:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4702fc9c-e02b-47d3-a7e8-a39fa5746358",
"author": "Nakia H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgmD_fVJb2kWGMfgBi9MmDAcAe47xz0RsQYv5lZIqHjpo6EwG46Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-09-30T22:58:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1dd71387-6539-4659-8e40-002208eb49cc",
"author": "chase stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjEC4VzKJle1Ll6TfZL7OmJyQxxVDUmkIWCyJuHuxnCPv91fc5uA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This place is the cleanest storage place I've ever rented from. The lobby always smells fresh and clean and the bathroom the same. The manager is super nice and very cool. We talk about music and brass instruments as I think he plays or played one.\n5+ stars all the way.\nKeep up the great work you guys. It is very much appreciated.",
"date": "2020-09-30T22:30:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "636ae6b4-df12-4da6-8417-9d49f5f7d2e9",
"author": "Chad O.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTs7vztmiY28HAgePh_Vn-FJE5bb6qXKm7kepFH-2WqeHFgp1R=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love Cube Smart! Ray is great! I run my business out of your facility, so I’m there nearly every day. I’ve rented in several other places in Nashville and Cube Smart is by far the best. In fact, I’ll be expanding my business to Atlanta and I checked to see if Cube Smart was available. It is! Thanks!!",
"date": "2020-09-30T20:37:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f7856223-827f-429d-bb07-6a24a05c928d",
"author": "Philip Prenzel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGwy-9ouskf_hREj6ygeKgNRg7RqE93pH52DYLhvG-Hz4B4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ray and Miranda are the best! Friendly, courteous, down to earth and helpful. They also maintain a spotless facility which is mind boggling considering how large the place is. I’m a very satisfied customer.😃👍",
"date": "2020-09-29T15:52:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "5acd0b47-807b-4314-b122-9daeb6c94e69",
"author": "Jim McFarlin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxqIb_SxOJI1_8Ev-WyL1Kb6nBazHvDsO2qHijZf2N3q0_XQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ray and Miranda have been amazingly accommodating and helpful! Their customer service is outstanding!",
"date": "2020-09-28T21:18:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e28ccf54-c9a1-4f6b-854d-4e649b06462b",
"author": "JoHN DIEHL",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSvyDIdtxi7oHg7rd2uQRax0QHhx8xSRHfBjDnenFoFgpPWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ray and Miranda were very helpful and we had a great experience with CubeSmart East Nashville!",
"date": "2020-09-28T15:56:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f4f3e421-febb-4862-97ce-469aace0fcab",
"author": "Kyrionna Golliday",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhh1tWV5VTGdUO3PccpQklDjoqNWO9N0JNK1v7R83xFlCRNRaZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This CubeSmart was the best! It’s so nice and clean! The General manager Ray is so nice and empathetic. I originally had a cube reserved for the CubeSmart on Brick Church Pike and my experience there was HORRIBLE! I called the customer service number and they moved my reservation to this one and gave me a discount and bigger cube! This building is temperature controlled! Just a very nice experience overall!",
"date": "2020-09-23T00:54:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b4a7ea2d-f5dd-4f83-9f55-3e95dbf29100",
"author": "HA Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0uG1Kb8w2SDJcw-YSOuFaW_cJtbxNf4QES-eQ_ZQEVpCd3h_m=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff. Awesome accessories. Very, very clean!",
"date": "2020-09-15T15:54:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "0d190255-5de5-478f-b323-5e42fc3d1b21",
"author": "Gary McClain",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSL6kgbAtJur-zSJWxW9Dk6AdQpY_GSvLq-_--EdyotY_cqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ray has been a great help",
"date": "2020-09-10T14:51:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0f8aee75-b21f-49b9-aace-528ba43b5721",
"author": "Brittnie Battle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzexLPljpCg5eE4K6JxHzZeQ0ujcjJZgt2QKx-JIRMT0oSxtOo9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "This was probably the easiest process I have ever had with a storage company! I did my lease online, paid online, Miranda from the local office called to tell me she put my lock inside the unit and I was ready to go! I also received an email with directions to my unit and even which door to park near! Building is clean, unit was clean, and honestly even though I have never seen an actual employee (which in COVID-19 times is a good thing, also you CAN see the employees but you do not have to) I still feel like their social distancing customer service is still STELLAR!!",
"date": "2020-09-06T13:32:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "e4b3aec8-f342-4d4f-aae8-5ad678f33915",
"author": "Andrew Engel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHZzmhaNHtyvWnxu979IxGgNbJe_aHsHA-KuZPWnX46TIvOWOAWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and facility. Staff always were looking for ways to help. Definitely would recommend.",
"date": "2020-08-30T22:48:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8bd19831-1dd1-46ba-97f7-2390127ac6ba",
"author": "Carla Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZd5BY8DWapP4YDBaDnl6Yl1wvadgCDmKu83HFQ1xpCApH7Qc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ray offered a great solution to an issue that was difficult!! He was awesome to work with!",
"date": "2020-08-26T12:58:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6f8e6d1c-6af2-4f0f-b8ed-cdb5a5f27262",
"author": "Lauren Shepherd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0KbO7hExigW2WJh_rMJrqq3oqohfL5GsrJhqbIpuEGAxBbzwV=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed a place to keep my things between closing on a sale and buying a new house. The staff was always so nice when I spoke with them & the facility was super clean. Highly recommend if you need a space to store your things. The first month free was awesome since I only needed about 6 weeks of storage.",
"date": "2020-08-16T12:55:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9c3d0a64-6a83-46ab-a22f-12193be9345a",
"author": "DENNIS OKEEFE",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXk1FfeMuyKYXFGkNKgGLTfDj6f4SW29Rs5TFDhZ0vWxEmfOMyq3A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Super Clean",
"date": "2020-08-13T04:01:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dennis, thank you so much for your positive comments about CubeSmart Self Storage! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2021-06-25T16:05:07.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "fe5a2b19-96ec-4b1c-9bd4-83c35246922b",
"author": "Maddie Geller Dixon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-0v0rsW7UOr0wY5UKVeoHISO0NnvpOhPlMvNOrNOzQ2WT4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is always clean, secure, and actually climate controlled! This is my second time renting a unit from this facility.",
"date": "2020-08-09T20:15:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Maddie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at CubeSmart Self Storage. If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2021-06-25T16:05:07.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "c9dfbcec-aa56-43a6-90a5-70811d323e10",
"author": "Savanna Stearman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfek-B_Dz1qvYwFwVZZbsBUu7vj4kzxPbDqdn1Szf-p1DjKA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The facility was always squeaky clean, you feel safe and your stuff is secure.\n\nRay is amazing, he was constantly positive and upbeat! Going out of his way to help me with any of my storage unit needs. He remembered my name and always greeted me with a friendly hello. It’s very comforting to receive A quick response anytime I called as well as emailed.\n\nThanks guys!",
"date": "2020-08-01T13:56:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "12207fa4-4000-49ab-8f24-73a34b39624b",
"author": "Paula Tennyson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVskaJHmZt-2sw4g9sBs1pCJRHGdU7ktjY6Zy5qBn97E0u56B_I=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff is great, the facility is clean, and the pricing is competitive. They didn't have the smaller size unit that I requested, but they bumped me up to a larger unit as the same price.",
"date": "2020-07-27T18:58:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "aabbbb32-203c-4061-8f81-918e56abb20e",
"author": "Travis Nicholson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTl7dwEdPOERMJ1DSE6szBSX0CPeb4lDDeb3iT9OyJnR7CtoDy=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-07-25T20:28:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "de8f8446-5cd7-436b-8158-22dc44405f9e",
"author": "Nicole Barkle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfn-hBEkMDgyltoWaCuxeLkmqSO4BpYnR5wbW8A3Rm_04nRIexGg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-07-24T19:34:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "321118fb-99a6-4235-a23d-bae5015b3131",
"author": "Evan Whiteman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXW2uUxkIe2kwt8tAt8ytyi2HpMQ6kH8l_Fju5yRn4f2UPpmBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service!",
"date": "2020-07-23T20:59:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e4a76eee-0b7f-4855-8c26-1b7a76017347",
"author": "g. cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3eDOQt3EANBEIUdrDvdDYHxmmpqFmG0NaMCBT8TUs4wilo9U9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Owner/manager was great!\nVery very clean and well lit",
"date": "2020-07-12T12:47:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for sharing your positive experience! Please reach out to us if there is anything else we can do for you. We hope you have a great day.",
"replyDate": "2021-06-25T16:05:07.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7d742256-6984-46a0-91b5-ab21938345b8",
"author": "Gabrielle King",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZHHBsuVKKbUpIaEkdzliJmOtY6ORbKoYO2YJjNk0Dp_18gUC9=s64-c-rp-mo-br100",
"rating": 5,
"text": "The employees were so nice and helpful!! And the units are super clean and easy to access. 10/10 recommend",
"date": "2020-07-10T15:49:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Gabrielle, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us! Take care.",
"replyDate": "2021-06-25T16:05:07.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "09118b8c-4782-415c-beda-04621c41c34f",
"author": "Michael Mott-Kannenberg",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVX59sX6V6bfwQvDDyFltPULsz4wZGuEK38t8JZ9J64LbsuE8rL6g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-07-04T20:46:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d90b680a-83c7-4880-ace1-6c05fafe0a67",
"author": "ida davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUKJyKTmf1M__7h6X5MZnkDfYYMONNFkxIVTRgulpgZn-B93aI=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff that’s on hand the courtesy the building is very very clean and it’s cool on inside air-conditioned and you can enter any time with your ID it is very very nice I recommend it to anyone",
"date": "2020-07-02T14:00:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "a13956d0-b4f0-40fe-a6a6-130ef47cd5b5",
"author": "kari brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPf2FcSiTbydvy8yoV25D5bmytTyqgsrvyhBeHU8p0eEq2Ag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miranda was very helpful, professional and kind. Clean facility & easy to use.",
"date": "2020-06-21T15:10:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b9cbc8ff-fd54-4f31-9e52-6315639d04db",
"author": "djs33v",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwqbQ86n0_lzsoQX2NDd99SywoKN_8glRstwDI4FPVl37Jz9ZmNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ray and the young lady he was training were very nice and helpful. The facility is clean with lots of cameras. I feel like my things will be safe as well as myself when I am there. It took me all of seconds to know I wanted to store my belongs here.",
"date": "2020-06-12T18:42:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "200dbba6-7a9f-49d1-894a-7771d4ae6a10",
"author": "Julie Notariano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJN4-lQMcrApCd0b8RcPvMocaYbP2enmHmOGaBJz_h6eEHhlA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff, Clean and dust free. Great Security and felt safe going alone as a female.",
"date": "2020-06-01T21:02:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "80d61bf0-6398-4e00-8056-a58b81a1f7a1",
"author": "anita blair",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLT9y86T-L1EvYWpYRKKv9e1T7439OUWi_YcWKbFeavEiRVIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice place to use for Storage.",
"date": "2020-05-30T22:49:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "144a856a-270b-4a94-b46e-bf45b4e47144",
"author": "Berkley Aiken",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJRfKpUDfp4h0RnNL-yrGcD7fWEKys53ZxVtnEb_RMU4FnpL8j=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Very safe and clean facility too. Zero hassle at all.",
"date": "2020-05-26T15:28:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "68f53187-637a-413f-a516-853af785619b",
"author": "Annette Stithem",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU83xI3sttUy7IEmMDsCYwy8jjPVytgCepJj2mZdbkgh0TEAiJRzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is very clean and the staff is very friendly and efficient.",
"date": "2020-05-19T18:06:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8854a0b4-9b12-494c-8f04-f91a47801c88",
"author": "Denise Beverly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMw6xKk3SSKQptFzDJxp2UIpSbsEXTNOmJO4rRXRCdmrRxEq5C=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-04-30T16:51:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7905f22c-b407-4e27-8f7c-b52903a70dc7",
"author": "MAIKOH Mvmnt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVH7HVQGGlEAtTLTJywe-4y_qwEc4uhLYXePDN9rUffCZ1WimLE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Just wanted to send a quick email to say how awesome Ray is! He was super helpful and answered all of our questions and really made us feel safe and secure with CubeSmart as our storage facility! He helped us to find the perfect storage unit and his customer service was truly awesome! Anyway just wanted to send a shout out to say Thanks Ray!!!!",
"date": "2020-04-13T13:58:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "c7d7116d-cab3-46a7-9576-2775bac4489c",
"author": "andrew e jackson iii",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItRd3XANKqqDKMl-QZMXQRlk-En5XINcQIM6UMV_IF6CFrvQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "First! GoOD Sunday Afternoon ☀️!\nNow! Walking in began my exceptional experience here at this self-storage facility in East Nashville. Brother Ray greeted me, asked what my needs were and continued to fill in the blanks.\nThe Results - a Happy Customer taking the time to tell you about it!\nRay was also very gracious when It came to me needing to extend my time.\nI will definitely refer anyone to you, and if I have the need, I will return as well!\nSincerely,\nthe Happy Customer - Andrew Elmore Jackson III",
"date": "2020-04-05T21:02:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8a0db5ac-73c0-402c-97ed-e3415b5335e2",
"author": "Tim Craven",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwXwjxCaS9HxMqyMWAZd9FuRaDKdmTs536y7fQ8H72JutA0lGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly customer service! Very helpful!",
"date": "2020-02-14T18:40:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "47a66567-4c35-44c7-9dff-cf7905cb904c",
"author": "milford Peden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVh9Zc-xrjNbzqOEt01CQ30e-CCHbzdsZauJiLFBbJTyCRo6yK7=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-12-19T23:11:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5b02649d-20c5-41c1-95cb-db3bc26a79c9",
"author": "Thomas Rains",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFwezPcJG6B5-9NDAkDWVW0RBpwoYq0T5y0hKaipWDfmhQBmwV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-10-16T17:14:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "08b75c47-0177-4b44-9b4c-344a5155c069",
"author": "James Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsjOiHzbfiSoFWgaXjNVskvAqtrBTToPN34C8FQ9x6REWwt6oR=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-09-30T01:18:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "619d8e36-52af-41f3-a256-b0c7bac7e1a9",
"author": "Tim Summers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsrmKsYcREkmypb1PRCiRBloxAMOrYtm4n98NvkgWUNekCIDPW=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-09-23T21:53:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0be6b976-c4ee-41d8-a107-8e6eed789de0",
"author": "Jonathan Myers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgDh60wSUls7Qm4a4uNZl-X8DSlNTAlgqc8xYoUfobzmNYsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean, great customer service!!",
"date": "2019-08-30T15:27:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "0539955e-7736-4d35-9da4-b1b74b685d6f",
"author": "Danielle Paulson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgeLUZ6yWooadCjjVMOTQ3ukx-QpTD7Dn88L-VnbzgQW0U7_1PYA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service and facility. Love the quick sign up and check in as well as the safety features. Highly recommend!",
"date": "2019-07-08T01:42:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "f3a7fba1-f48e-4f37-8c43-5238fe9c8176",
"author": "Jeremy Mulholland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBZJu-YMrY0W-Z-AwSNVMdiUZju_7u0iPEo0HUqTSptzs0JQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They provide a free vehicle to assist in your moving where you only have to pay for gas. The staff was truly amazing very good service all around wonderful people and great place for assistance with storage!",
"date": "2019-07-02T00:58:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "819d6229-dd10-4266-95b3-0b05a9b3db76",
"author": "Annette Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNRPP-T4iWZrGnbPD-iM47J0pRUTAWAqmhUSAnNKO5qPhBYQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Never any problem in or out",
"date": "2019-06-07T13:26:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ab956ab9-b08e-4bbb-a6ea-da8920f2c57c",
"author": "Alyssa Hobbs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjdeAV21qqS2RDclWeXEoHQyGR2A9xKqJGD5bqViOAhcFgKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to have storage! Very helpful and resourceful",
"date": "2019-05-30T19:37:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7fb6bd40-b1f5-4b94-88fc-54b63b2100b0",
"author": "Braden Huff",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRQdInTZ7ve55e64GiNmEL_NKzdLmT-KQUpigYAlarY8ATLz0A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Have you ever seen a storage facility provide this much value? From the van, the convenient location, even hiring the right people; like Ray! This guy is super knowledgeable & friendly & if you ever get to chat with him on the phone, you’ll think you’ve won a prize! These people are doing it the right way! Do yourself a favor & bring your business right here! ⭐️⭐️⭐️⭐️⭐️",
"date": "2019-05-28T22:28:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "10ffbac8-e135-467c-add1-99da4c397d43",
"author": "Nathan Gamble",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxMjTxEKEgNKxqjfzHSUW05EK2f3yPPL7dOccY_xZ_EIsj4Rqa=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and friendly staff! Great facility, with plenty of resources to help move in and out.",
"date": "2019-05-16T19:37:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f526431b-879b-456b-9107-ba79815830f2",
"author": "Karen W.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKza87MncF37gyHDjbe8bFEq3nkwRK1l7OrlvO1nvPk6Jn9M7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome customer service! Excellent facility! Best in Nashville!",
"date": "2019-05-09T17:34:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ba8d4b43-51d1-4efa-bacc-983e1b616bda",
"author": "Katie Schottinger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWLsV79o6yprdqRR1XGuR8Cgu8o459E3qh3-fLUWWmHupI0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jay and the management did great job communicating with us. Smooth move in and out. The access was great and the space was great too.",
"date": "2019-04-24T18:43:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "028b80f1-5855-4f5d-b1d8-6e1ebe2f225b",
"author": "Jamie Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhh-p9w37VF5F5wILtPOMO9fkAe3QM53a1hnQChoc_kynGaXg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Space that is just the #1 spot period....good luck getting a locker here.pretty sure theres a waitlist",
"date": "2019-03-15T04:54:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "55b8202a-1c6c-46fc-9060-2bc1663ad29e",
"author": "Greg Dunigan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmBi-YdfCKzgQcuzdrqbMNVSCxEsTV1oZQPrxI67LsHYAugA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Can't beat the customer service. The facility is new, super clean and well lit. Plenty of options to fit our size/space needs. Great experience; not one negative thing to mention.",
"date": "2019-02-06T23:09:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "8ea39958-6a59-48f3-907e-824bb54fb1c8",
"author": "Sandy Bradley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-WbHVqsnAjZDrBB9Ffxe4yVd-FgXiTfqgacuvnhA81pMzFstj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Matthew was very helpful in helping me find the right size storage unit for my needs and explaining their process. Great customer service. Nice, clean unit and building.",
"date": "2018-12-18T16:17:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a2892020-771a-4bb8-b517-ac2650630084",
"author": "Tokesha Warner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXU11kKE4APGMOW1Q7Jeu54n2b2sq2jOIMhP70WTOYf64FOuRV84Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff members were very helpful over the phone and in person. Great location, clean and well lit. I will definitely be referring friends and family.",
"date": "2018-12-12T05:57:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a7de7e31-0479-4dfd-99f3-058f2f0098d9",
"author": "Heather McLeod",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQTU5pezJbSM0ioT7t9fHT-k0fmUbA063-72BrMS6JdIepnzc=s64-c-rp-mo-br100",
"rating": 5,
"text": "SpaceMax Storage is the best storage experience I've likely ever had! The facility is super clean and well-maintained and I feel great knowing my things are super safe and secure. Matt is is especially delightful and I enthusiastically recommend SpaceMax!",
"date": "2018-12-09T11:00:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "fbbdc59d-39fd-4a80-8c04-6268889e0589",
"author": "fred mata",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVW6Jf3_aBXuKtvhc0BiTXawRoIE19vjZfLXI4GPoNqCBu7ZHd8fQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean",
"date": "2018-11-29T01:26:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "3bf4f1b5-194f-476e-9c6e-94e7d1562ff1",
"author": "Cortney Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6G0qEUzY7ZuZ3Rp7d3SuiD2piXhy61utZZfc1XFug2VF8Ow=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Loved it",
"date": "2018-11-27T21:51:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "47f19acc-f24a-43e2-a536-6d4b95334313",
"author": "Reggie Kelly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5mZTuaDKW1DjybzFda4natUM_59RkBtBoEpsDEF9feCSutA=s64-c-rp-mo-br100",
"rating": 5,
"text": "SpaceMax Storage is a lifesaver! We recently moved to Nashville and needed a place for storage...we found SpaceMax and couldn't be happier! Ray & Matthew provided exceptional client servicing and went over & beyond to help us out with anything we needed...plus, the storage place is just great! Brand new facility with climate control and 24-hr access and moving carts to help with your transport...really made our moving process so less painful!",
"date": "2018-09-05T18:23:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "f847977e-9e89-413e-8b76-80f6b7f56d7b",
"author": "Mary Willingham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIufS_HnQfhlSitWJ1M3ZmG2xD6kp68sl5ug00R62i0-Uq3BQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ray was Awesome! Super friendly and a huge help! The storage units are super clean and reasonably priced.",
"date": "2018-08-28T20:14:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "cf483f87-f207-46b7-8153-9a73e81b45eb",
"author": "John Liebold",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfj1dX8kezJV89q32TcbnfEnMsxtFbHXPpV9_0uBNOizXUVz-I=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Extremely friendly staff. Reasonable price for being so close to the city. Staff made my move from PODS to local storage extremely easy",
"date": "2018-08-24T16:09:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d045e34f-c634-4d8d-992f-ea833417f6b1",
"author": "Deborah Vandegrift",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIS5XSfxFZ9CiucdQ3I12VUkjrC359mt2evRxqrhPS9xT_72g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was very impressed with how easy it was to find. Great parking. The storage is very cl e an and t he manager was very helpful with deciding what size I needed.",
"date": "2018-08-02T00:50:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "823ce3f6-46a7-484e-84c5-40effe46b191",
"author": "Carl Miner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUh4ULfHmLWa8VRVPzhPnZkrCGjGv5Guc9P0BHfLCkTq4XEAGAVpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ray was so kind and helpful, and the facility is spotless. So glad I’m came in!",
"date": "2018-07-31T19:39:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1c9a6452-c0fd-444b-af40-90afbb32ec52",
"author": "Schuyler Winans",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImDpiuk-hjmz3-I8UmXcHZ3gPH9kBkJwxP9Zf5tLDVO6atdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Space max is great. Climate controlled storing, well located, very accommodating staff. They have moving trolleys and mattress movers for those changing apartments / need to store large items. Ray and his staff are extremely helpful - couldn’t recommend higher.",
"date": "2018-07-26T15:23:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5f90660b-8f1a-43e6-9fe9-6d3c4771166c",
"author": "Bill Schnee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBEq3eBY9kURFTVgGglDEajqlDuCB6719k7nQalnbWevqY6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m moving to Nashville from Los Angeles in a few weeks. I needed a storage unit for some things I’ve had in storage for a few years in L A. After a very frustrating run in with another storage facility in Nashville, I was fortunate to find SpaceMax. What a facility! Ray and Matt were professional, courteous, and knowledgeable. I couldn’t be happier with the place!",
"date": "2018-07-21T03:47:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "69d40194-9e4a-423e-b918-8c74f0df41a4",
"author": "Lindsey Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJGLhUUUlwv8J4_jZiFxRIrbCFmRqCvpMCKDbZJWrORNsWdOr3mw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cannot say enough good about this facility and the staff! Ray and Matt were professional and welcoming- and helped make my out of state moving experience a breeze. I am actually looking forward to returning there, even though I currently have no real need to do so since I know my belongings are safe and secure. Highly recommend!",
"date": "2018-07-13T17:01:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "8b555504-86ee-4cbe-aff7-ae726795dd5b",
"author": "Mary Flores",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6C5pE5pgqdQGo0VRaRKAi8kWOPXkGsFWKrAc3yM3xzEOQ0I-NDQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great people! Great service! Welcome to East Nashville SpaceMax Storage.\nVery attentive staff, offering great service.\nWelcome to East Nashville: SpaceMax Storage.",
"date": "2018-06-23T03:49:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d9cc7097-c9dc-4cc1-867c-f7736aff7a62",
"author": "Jeremy Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXk6FPFJVsral_FBIWzHhuOAJZj24kllClwDbLXAP5zrQpSRDSd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility, tons of space, super friendly staff!",
"date": "2018-06-08T14:30:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3bd167f2-acc3-42c7-9cda-1cc7b4ab0c53",
"author": "Corinne Cassiliano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4QoroklM3ZBn4RhnBu1ZheC8HnuiisS9kp3b004nXgeV-Kg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is definitely the best storage place I have ever used. The staff is extremely helpful and very personable. They really went above and beyond to help me. Another good thing about this is the storage units are Inside and air conditioned. It is also very clean. I highly recommend this place if you are thinking where to go.",
"date": "2018-04-14T12:52:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b91ccddb-8276-4a04-8d3a-46229fb59b8b",
"author": "Emily Spyridon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsLZZ5srx2HhMxJVap-TaixY0bFTlJNYaNUmtxoB9PG-JnSQur0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ray has impeccable customer interaction skills and was very welcoming and friendly when my husband and I arrived. He assured me I could change my mind about which unit was best for us at any moment even after unloading had begun. The space is extremely clean and well secured. I would highly recommend SpaceMax.",
"date": "2018-04-10T16:09:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a2e9e543-65d7-4cc8-9cdf-82ab7cbdcac9",
"author": "Juan Alzate",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPl3aVhw0g-NGaLepMj2Fq8HY81LFEZ_oOSnXpUcoA6kYAGHw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This place is so clean and the staff was so nice to hat I didn't even need to look anywhere else, emphasis on clean!",
"date": "2018-04-07T12:32:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ea8f1ee3-4d1c-4899-8c56-97ee5066cc3c",
"author": "Centered Staging & Design LLC",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2BVZyZoFJPuRxbzS7adurAt8D5T1ZhAQMGsEbh8EALjFBgwc=s64-c-rp-mo-br100",
"rating": 5,
"text": "We just started using SpaceMax for overflow storage of our home staging inventory and we could not be happier! Ray has rolled out the red carpet and made this the easiest transition imaginable. There is a loading dock with space to “stage” before loading, a van available for rent for extra hauling, clean bathrooms (clean everything), security, a conference room, plenty of parking, convenient East Nashville location and temperature controlled. We highly recommend it!!",
"date": "2018-03-14T15:42:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "46a06eb4-3afb-4855-bf1a-7551a6557c4d",
"author": "Brian Zalneraitis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVFDOUwIq9pht4SlrTqxyJ0_4Nvx6tLe49WK-X5QYJQkbvTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Incredible customer service, great pricing, and a very nice storage facility. They were able to help me immediately with my needs. They even offer a free rental van for moving in. Really excited to have this here in East Nashville.",
"date": "2018-03-08T17:46:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e42da22c-dfff-44d0-aa6d-00eb832091d0",
"author": "Lumberjack Spatula",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_6NOGEWgYolo6JgQVctpDiTkTTs1xjEE_RcHd4966yvXZKKU1=s64-c-rp-mo-br100",
"rating": 5,
"text": "best customer service i ever had!!!!!! they keep it in the family, are more than accommodating, and offer discounts. They will be a staple for all East Nashvillians of the future.",
"date": "2018-03-01T20:09:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4f18d5f1-1b28-48fb-a577-433e022a0551",
"author": "Ozzie Baron",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnmoJLO_C1Ln_gjH_Dic6Qvhx6edoM2jvC5JC3jKJh79FmLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "These guys couldn’t possibly be any friendlier or more helpful. I needed some storage in a pinch and SpaceMax was quick, easy and very reasonably priced. I highly recommend them.",
"date": "2018-02-28T23:12:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "28ab8bff-7b9b-4f9f-96c2-99bd2f87e739",
"author": "Emily Janney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVNEiSX5m3SrXZIBaYRKK7h6Q8LgHx1ac6NtnvO1YTpGZrLSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage Max is a trustworthy brand with excellent service!",
"date": "2018-02-10T23:11:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
}
]
}