{
  "summary": {
    "average": 4.7,
    "total": 20,
    "distribution": {
      "1": 1,
      "2": 0,
      "3": 0,
      "4": 2,
      "5": 17
    }
  },
  "reviews": [
    {
      "id": "177d794c-db6c-472a-a2cc-f5555c89d153",
      "author": "Deborah Taylor",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_FqcKBIZti3EpDOEi9btzh_jKhKQ74G2u_w53HV6l7S7q2A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I spoke with Summer today about a change on my account.  She was so pleasant and resolved my issue quickly.\nI have been renting a climate controlled space for a number of years.\nThe facility is always so well kept.  Always clean.  And I feel building has good security in place.\nI highly recommend this storage facility!",
      "date": "2026-02-06T22:33:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Deborah,<br><br>Thank you for sharing your positive experience with us! We're delighted to hear that Summer was able to assist you promptly. Your recommendation is greatly valued, and we look forward to continuing to provide excellent service.<br><br><br>",
      "replyDate": "2026-02-24T17:59:08.000Z",
      "tags": [
        "cleanliness",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "46298399-3a70-49a5-b59c-f7e93920ffc1",
      "author": "weatheredbarnwaxco",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4KoJXCVcj2515pD3jGmubC2x6fI1opvauEARIe0wdRDLPGg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-09-10T13:59:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If<br>you have any more feedback or need assistance in the future, feel free to reach out.",
      "replyDate": "2025-09-24T17:59:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "707a45e9-43fb-40f5-856e-9fc38d1a96fd",
      "author": "Kimberly Fraley",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkj45XyEI1e16ONQgji8W3_j_6AKak-F4YLso7ICmi_4HXug=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I've been renting here for awhile now, the units are clean, I've never had any issues with my unit.im moving to a bigger unit, herb was very helpful,   Thank you Herb!",
      "date": "2025-06-11T20:41:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Kimberly, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you.",
      "replyDate": "2025-06-24T17:59:08.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "21a356db-75ab-4f80-94f7-8f793c686f2d",
      "author": "Bill Malik",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCE7DRRCsn49GZ-fE8ejplqnrhLzGAZ6Og56Z_n9KyZNYSsYM=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Brandi was the most quick and efficient person. She handled every aspect. Thanks for hiring someone so competent.",
      "date": "2025-05-02T16:05:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Bill, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2025-06-24T17:59:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b3fdc32b-31cc-4b5b-bcb7-038de0b45658",
      "author": "Cindy Yencha",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIwrri4dy-Yr8GTk3fWBkOkHjTExjNtVD65Oy3AjDzLuGBYg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Just put our lock on it today.  The number I was given to unlock the main door, didn't work.  I called the main office, told her my problem, and she gave me a new ##, the person was \"Ashley, she stayed on the phone, until we got in.\nThank You Ashley and Brady.",
      "date": "2025-03-07T18:12:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Cindy, Thanks for the great review! Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
      "replyDate": "2025-06-24T17:59:08.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2cf31b1c-ef8a-4988-84b2-008e9df331a7",
      "author": "Pat Berry",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXS3hXBh-wveuFYKmmMPLA-SdB9hM_ikPfVOEDvLr4rnJy0ucH-=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Rick was very professional and helpful for the move in process",
      "date": "2024-07-01T20:04:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Pat, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. We're here for you anytime!",
      "replyDate": "2025-06-24T17:59:08.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a131c4ed-052e-4a5c-913d-624a1cc45c83",
      "author": "Aaron SAMS",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmd6OACizc1hSRa9ow1XggGVpqzcU4c6qSAJDsHd3NuOhlXg1Z=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "💯",
      "date": "2024-04-11T23:03:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Aaron! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
      "replyDate": "2024-06-24T17:59:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3437365d-9486-41c0-ae57-c966a8854438",
      "author": "Steven Covey",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPxqUiENUP6Oe6riPAmHKnZM-FUgmfO395XpuGAlQM-ZGaUQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2022-04-13T19:28:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Steven! Thanks for the 5-star review! We strive hard to always meet our customers' high standards! Thank you for taking the time to review us!",
      "replyDate": "2022-06-24T17:59:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1dc9bd48-a5ba-47cf-bbf5-fd1f5d19020b",
      "author": "Ricky Thomas",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzInOQQ0Vd0kXld9_GuqaFly0pdetDParVfjSZvQiVbPiDrJsD=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2022-02-16T21:13:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Ricky! Thank you very much for taking the time to leave a review for our facility. If there is anything we could have done differently to earn your complete satisfaction, please let us know. Have a great evening!<br>GBSS Management",
      "replyDate": "2022-06-24T17:59:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7022e941-1135-449c-beb1-a43c8cc6106c",
      "author": "Gary Kieffer",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLV4vGfnSS7iitrzafxvu-jN7n_8NyIB9MmLWgeyzSkk3qBag=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-12-10T01:03:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star review, Gary!  Customer satisfaction is our #1 priority!",
      "replyDate": "2022-06-24T17:59:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b8937f33-64d9-4b16-b405-7bc0dcccb57d",
      "author": "Jay buckbee",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZsQg3nRyNJzuFm9AyR5kTETpc4JXP5KRMdW432SGEcw475w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The facility is very clean and secure. They have a wonderful website and respond quickly if you need anything. Highly recommend. - Melissa",
      "date": "2021-12-01T02:59:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the kind words!  We are so happy you found the website so helpful.  Let us know if we can help with any future storage needs!",
      "replyDate": "2022-06-24T17:59:08.000Z",
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3d0e9e4b-1afe-4b1a-bb67-3ea4217eb670",
      "author": "Deborah Taylor",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbu4exH-iIOKqjhU3E4mz7Y96Lwp8-N5s_iubeGUPhCGE71w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-11-09T17:53:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, Deborah!  We are so pleased that you are happy with your service!",
      "replyDate": "2022-06-24T17:59:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bbd10686-4a28-450a-961a-099a3abc919c",
      "author": "Emily Givens",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIOevCCT-B2Ao2L-jzcK4uBfUKgplB0DCLT6rN8Ow-vCRduw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Fast replies! Kept us updated & was very helpful in finding the unit size that we needed. Highly recommend Great Bend Self Storage!",
      "date": "2021-11-04T15:50:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Emily!  It's been a pleasure serving you!",
      "replyDate": "2022-06-24T17:59:08.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4cda5c35-ec66-45ba-ae7d-ae63188b8c7f",
      "author": "Nicole Egler",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRnxsZVFGSyVx229IcgbAAX5C3G5HOK5sk--Dy-yL0NeEkXw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-10-28T10:17:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star rating, Nicole!  We hope you enjoyed your time with us and we would be happy to help you with any future storage needs.",
      "replyDate": "2022-06-24T17:59:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a6fd5a24-eb19-49c6-8894-7e1e3f1f3573",
      "author": "Jessica Nicole",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLy5oOgESliAljFFsVOID73Ve1Yp0oevnUULAkUcVje4Ld89g=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "",
      "date": "2021-09-15T22:31:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi, Jessica!  Thank you very much for taking the time to leave a review for our facility.  If there is anything we could have done differently to earn your complete satisfaction, please let us know.  Have a great evening!<br><br>GBSS Management",
      "replyDate": "2022-06-24T17:59:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c7ed72e7-3e77-45f0-856f-a687f6ae2f5f",
      "author": "Sierra Nichole",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbamO3Wk-O685rBcNx2-sDqRs_oJYH2K6MqHRVH0CNwAkgPBE3vw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Process was quick and easy! Owners very responsive and helpful via text!",
      "date": "2021-08-01T22:29:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you, Sierra!  It was a pleasure helping you with your storage needs.",
      "replyDate": "2022-06-24T17:59:08.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d27cc3b0-0c6b-4b2e-9063-ecc1afd6b52e",
      "author": "Kimelea Hill",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZtXpxDaOi-jc9pPp6Drj-R0vjwJ298nTmwwxsh-EobzTB4g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-06-28T17:33:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you Kimelea!  It was a pleasure serving you!",
      "replyDate": "2022-06-24T17:59:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a3bc40d4-eb27-406d-9e16-e0ef98e59973",
      "author": "Racheal Tola",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJwswTZbd_F02Y4AYpw8gZyq4kFbtRS1lMoXdc0zkNuqUBRpRx=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The storage facility looks amazing, very clean! The staff was extremely helpful with all of my questions and getting me set up with a unit.",
      "date": "2021-05-29T00:56:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you Racheal!  It was a pleasure serving you!",
      "replyDate": "2021-06-24T17:59:08.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "670fbdf9-ee80-4a50-9a12-7217157afb71",
      "author": "Emily Norris",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzkm4yHjId7mi727yT480KYSgj712ys2gkkdr9r3D7r0ZwGNnD=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2021-05-28T23:29:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5 star review Emily!",
      "replyDate": "2022-06-24T17:59:08.000Z",
      "tags": [],
      "sentiment": "positive"
    }
  ]
}