{
"summary": {
"average": 4.6,
"total": 90,
"distribution": {
"1": 7,
"2": 1,
"3": 0,
"4": 3,
"5": 79
}
},
"reviews": [
{
"id": "59ae9974-c651-474d-9a61-5af1fa6759be",
"author": "Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbB2NHXaFglvpSVHdpY4Id90ANhZ3p9DHpeD1YSlz63NzR6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Liz was great to work with!",
"date": "2026-05-29T13:54:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6ae65a46-c8f4-4c26-b4a3-238a59fe4c51",
"author": "Earp Construction & Excavating Company, Inc. Earp",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJuxAsyBf46lD1oUDFSnpxDaP77gK6_uAYelLr4FbA-XALsK7m_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I Recommend the Mini Mall Storage here! Liz and Staff were Very Professional and greatly appreciated!",
"date": "2026-05-21T15:01:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "47658e33-98f4-4043-a533-66329c11c51d",
"author": "Theresa Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKs3K-1ONWLGca4_5KBNZn7hvWSbNVKYIbRux9GSqPI-_ycbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Liz was great helping me today at the Putnam village location. She was very professional and helpful!",
"date": "2026-05-15T20:17:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b683fe0d-5d57-4c3a-a254-e646d5fed4f7",
"author": "Evahlyn Page",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2Nc3OWEUIecL8YrJSB9AQfcP0v0fBjS67J_Icu44ja72QN2o=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-06T18:58:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e74ea3f6-7857-4e63-bacd-e50b61c0d144",
"author": "Suzanne Triplett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtGbwtzJ1I84rqIePFyLHm6kfIrOwTiQiBeMa7DZUNqT6qng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very prompt and professional service by Elizabeth\nSo courteous and kind\nThanks for your kind support",
"date": "2026-04-28T22:58:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0e522972-62c4-43b3-9d4e-4dd8d7ffbb9b",
"author": "LeAnne Browning",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfyN1oHTyXcz18begRhMW0VEw3NMBAGH7VtJ2YlU2556yO7t8m=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-28T16:05:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1876012c-086b-4182-b695-0f83bc7bd521",
"author": "M L",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIN-_MQrEsekJ6GYMxRRyLIvOvbuLqfodc1qGcD61qLgotZMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice place. Clean with good security. Liz the office manager is friendly and professional. Would recommend",
"date": "2026-04-28T09:09:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "5a876fcf-17c1-445d-91ae-c8445ab21947",
"author": "mrjay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1Vhbp6c_sWkdIUxVRnp5n0FUxU3DDS-8mSiRcuoso4y5Jp54l=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything went great. Great service. Kevin was super helpful, glad I chose this facility.",
"date": "2026-04-23T19:59:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a826171b-401a-44a7-bf80-8490aeb44936",
"author": "Zach Tremblay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVn1QI9SetztmCe3R88klm0BZqbIAPMd3Xfmyir3wfTHTZcj6u4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Elizabeth was super helpful and provided excellent customer service 🙏",
"date": "2026-04-16T21:39:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "04f589c9-4714-4816-80d0-caa18242bc83",
"author": "Cheyy McQuerrey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNmd7y7QMzCyh2RX98z-wdwDkKhJPQdooNJJqcVpLfj7NuRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dakota is the absolute best.! Quick and very knowledgeable.",
"date": "2026-04-16T15:18:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9d37f02d-c294-4377-a98f-53983a25f88c",
"author": "USAR_Easter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvY8SDOwCVTV-YPPO0TcuTlZo_ZLV0z-bP5qdtWZ6Fyg8F-DON=s64-c-rp-mo-br100",
"rating": 5,
"text": "Liz was very helpful, kind, and professional!",
"date": "2026-04-02T13:47:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4de6b7ae-e54d-405d-ac60-906f28583002",
"author": "Brooke",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVM9W5m4twWgNyACcZ1YKzurYbBe2TjVlxqUho-GyQnt-O7qzyi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Liz was very kind, informative, and easy to work with. She got our unit set up quickly and walked me through the entire process. She answered all questions and gave me facility information.",
"date": "2026-03-31T19:34:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6b067217-1836-4133-b253-8fc0d90289cd",
"author": "Gary Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqd6X_ha0s20IJxyWMuFC-oi06PHCT4ZEN5_Ip8RJB7pMCHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding customer service and service\nVery clean and helpful\nElizabeth Nichols is the BEST!!!",
"date": "2026-03-30T16:21:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "137721d8-1d3f-4fa4-a08a-23df856548ca",
"author": "Avon Lady (Vivian)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUss9AEJV9R03uIUMWlcSjUqv4Nr_ZNo_Pxije1z7QQcO6pay-9IA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-03-18T19:15:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "33e7ee28-9495-4b11-a3ca-3e96952787b0",
"author": "Jessica Hartman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYNcakaxTlJhNk8dbP_zy_VwlKSIv4_r0yMV_GP_d4kxemJg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-17T14:01:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4b9ec2b4-146e-4e8b-9e28-201308104ec0",
"author": "Uncle Dannny",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWl4eT_7DIgfYa3iyswRbRfPBajtSVhiu4B2DWblXfTl8QH9_I=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-12T23:15:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "44d5cfbc-0cd2-4809-a4cb-f4e270354f39",
"author": "Cameron Sexton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcWcINWXY2ViaiptOl8Y1xXJPM4GKgE2Ya6YoUv8yhT__EWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-29T18:46:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "edfa9a98-b57b-4da4-9b69-dcf1f7e4ceab",
"author": "Charles Hanson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJadyZPAotV9mv4QrLSHaV4gwdMAupb5-7-G29hBICZ_TPG4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The professionalism was great 😃😃",
"date": "2026-01-07T19:00:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "308b53cc-8f8b-435e-9cef-ee2252a84e4c",
"author": "Debbie Elkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYK0NkDM1cDEvY1WNJpDxlOPzKRinUZgM8r49w1dZj9uFLysdEqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Hurricane storage unit I rented was convenient, clean and just what I needed. I’ve moved out now and the process was easy. Linda and Liz are great at customer service. If you need storage, consider the Hurricane mini mall.",
"date": "2025-12-30T21:37:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c6c013d6-0010-40df-96bf-b64a1921b5f6",
"author": "Bryan Newberry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIaU2stlL_UAhAgQx8soAcfsQelsVd6jDe9T3jWdrUwCuJlA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!",
"date": "2025-12-30T15:22:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bryan,
Thank you so much for your kind words about our customer service! We are thrilled to hear that you had a great experience. Your feedback is invaluable to us, and we look forward to welcoming you back soon.
",
"replyDate": "2026-01-24T16:49:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "69698313-343c-422e-95f3-307523975a01",
"author": "Miranda Asbury",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLK8RnPYv9Wv7aAnJyDYZHij130hkSxeCIl9-qmBsIGyPU1Yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-28T19:45:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-01-24T16:49:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "20b54bc6-7269-4399-8efc-4e491a4c27a7",
"author": "Colby Wallen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAgWA0NWBL4BtZy6tvPRUc71qhlm8EQFEZYwTomf5f5RceVk41=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience with Mini Mall Storage in Teays Valley! So glad we chose this location.",
"date": "2025-12-18T17:18:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Colby,
Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with Mini Mall Storage. Your satisfaction is important to us, and we're glad you chose our facility. We look forward to serving you again in the future!
",
"replyDate": "2025-12-24T16:49:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "58b28f2e-15ef-47fe-b419-0d8bd08bb225",
"author": "Omi Jeremiah",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyFPgkJrpd1jTKENJhXFaBDWgUY8pump1u4HKwUluJ_lDTfUE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-08T23:11:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-12-24T16:49:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "53dd1f9d-a688-430f-bd22-96a9b36f7971",
"author": "Brandon Fry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSD1WhajcOm4ZzCjB3w_OlJVmkfBda7FNaPOAS3cDYstflIdFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-08T14:21:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2025-12-24T16:49:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "12ff6a96-6a51-4d31-acad-2b9f8c025c33",
"author": "Brad Norman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKee1fYnIgLF-tapMc1VYG4SA43QIIYdwu0Y8ZxFemHQi36GA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome",
"date": "2025-12-04T18:09:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brad,
Thank you so much for your awesome review! We're thrilled to hear that you had a great experience. Your feedback is invaluable to us, and we look forward to welcoming you back soon!
Best regards.
",
"replyDate": "2025-12-24T16:49:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9d76b01f-7460-4204-90ad-beb8107e00e8",
"author": "Kristi Barker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9bRSETkGlt6JExlrq79l7H3BsFKWr1Jswh7-muo20ySekggl7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Liz was super helpful, efficient, and friendly in setting up my storage unit.",
"date": "2025-12-03T15:25:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kristi,
Thank you for sharing your positive experience with Liz. We're thrilled to hear how helpful, efficient, and friendly she was while setting up your storage unit. Your feedback is valuable to us and inspires us to continue delivering excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-12-24T16:49:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2b3815df-eeeb-4b1d-92e2-414ff71c781d",
"author": "Sabrina Brewer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICTHmaouOreIClfb62Y11nup8GJZ2mLMelOqqfByvM9sJB5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was VERY nice and helpful",
"date": "2025-11-18T16:40:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sabrina,
Thank you for your kind words! Your feedback is invaluable in helping us maintain our high standards. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-24T16:49:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f5260240-84b3-4978-b0b9-87236ec98da0",
"author": "Crystal Hanshaw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAwhkzS8w7lAtH6L-91PcS7j8bLbatrBHZkSe7yVebDp6VwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-16T20:31:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-11-24T16:49:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7bce16a8-50ba-464a-b6d8-36e914d2fee0",
"author": "Michelle Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfmuu5pq0Hs6yEM-SGD3wOxV54DY2x5Y6HgtNK2ChqLK3nJwU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service!",
"date": "2025-11-07T21:03:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michelle,
Thank you for your kind words about our service! We are thrilled to hear that you had a great experience with us. Your positive feedback motivates us to keep delivering outstanding service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-11-24T16:49:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "349ae8ce-927f-4006-93ef-445d38247e72",
"author": "Bryan Fowler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVERGbeUeD_VS-UMDCnjV5STswRO2Jd10H2UdDzPs9QMvznPdqZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Elizabeth Nichols was very nice and professional, got my stuff done really quick with no issues.",
"date": "2025-11-03T17:02:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're thrilled to hear that our team provided you with prompt and professional service. Your positive experience is important to us, and we look forward to welcoming you again soon!
",
"replyDate": "2025-11-24T16:49:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "60147fc8-eacc-451d-80f0-88adf5616652",
"author": "Michael Rollyson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBCdVujxDkojlJHbspZsJqUm9HnUr8NSWSbwSfZ96PqRF3UTEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Elizabeth, was very professional and knowledgeable of the leasing requirements of obtaining a new self storage unit from your company. Furthermore, was extremely patient during my time asking questions. She went beyond her duties from my perspective. In addition Elizabeth ensured that I received both emails containing my information for taking possession of the storage unit. Mainly because of the referral in agency prior to her had provided her information that was not correct.",
"date": "2025-10-31T01:02:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michael,
Thank you for your wonderful review! We're thrilled to hear that Elizabeth's professionalism, knowledge, and patience made your experience pleasant and efficient. Your feedback helps us ensure we continue to provide excellent service, and we're delighted she exceeded your expectations. We look forward to serving you again.
",
"replyDate": "2025-11-24T16:49:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8531c058-0bb4-4373-98c0-879ade49ecf7",
"author": "Tim George",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJUfDNboUlu3HcbLx7JV1lUu4P0pPgMVWoesacnyEppRKBSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-28T15:02:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2025-11-24T16:49:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6d94c7cc-bacd-4fb5-afc4-a9fc6098c902",
"author": "Brayden King",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzhsGO0r-vagBissBh75yYrDzRLENT_o_XAjQwBBPgnCWOM_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-26T00:05:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-11-24T16:49:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9111794a-beac-4f3a-88a7-24dff0edf1ce",
"author": "Chase Lantz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7pH6x7kaiV92WSi_VG1Ut2quUl1yR7qAvqxd1f2AXcjrxcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-25T23:50:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2025-11-24T16:49:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5db6412d-b8d0-43e9-9c1f-5adeaa6a2f31",
"author": "Tandy \"TL\" Asbury III",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqmtv_8YS0ETu1gSRAv9TqoySbBkshjtUNVVwld_HJah3tcBs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-25T23:50:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2025-11-24T16:49:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e185b789-e52f-4753-b820-fc296163aeb6",
"author": "Darian Wikel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjvLPl5JecY0aOx3ubHjyXy6BUfTAWplwbU2PySHQnBz4EpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-25T22:11:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2025-11-24T16:49:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc644b32-5de6-430d-8a39-fb085d0b8632",
"author": "Linda Grice",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRX3qRUbJaMIkty5Epnao3jvC7HONRt-It887OFQfkEUX3tv4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-23T14:22:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2025-10-24T16:49:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1e4a65ad-0815-4187-8706-3d176dbd4bc3",
"author": "Tasha",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxMi2VBsSv03Pa9LF1xApZVN2Ka0kkeqHrYGdphMdl9cEtlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have spoke with Liz twice and what an amazing lady!!!! So helpful and making sure everything was 100% correct at storage facility. Made everything easy and answered all my questions!",
"date": "2025-10-22T19:15:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tasha,
Thank you so much for your wonderful review! We're thrilled to hear that Liz provided such outstanding assistance and made your experience at the storage facility seamless. Your feedback is invaluable to us, and we're delighted to have been able to meet your expectations. We look forward to welcoming you back in the future!
",
"replyDate": "2025-10-24T16:49:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "02f71436-d3a7-4c8f-9538-58d8cbcba3fe",
"author": "edgar titanium",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsEpAl_aiBhdvP70KGQvo0Fi8ZLU7OyFOd98kEyIPZruC5CEM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-10T14:16:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-10-24T16:49:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc5555e6-e7ce-4ccf-a2d3-d65cb422111d",
"author": "Amanda Yates",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQvczScKvUhXEphdbkKkWlw7HDvCr6IfI2GAB36kUZ2VtfSF6Dbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Liz has been a tremendous help and a delight to work with. I was having difficulty locating a large unit and she made some calls and was able to get me just what I needed.",
"date": "2025-10-09T15:40:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Amanda,
Thank you for sharing your wonderful experience with us. We're thrilled to hear that Liz was able to assist you in finding the perfect unit. Your feedback is invaluable to us and helps us continue to provide excellent service. We look forward to welcoming you back in the future.
",
"replyDate": "2025-10-24T16:49:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ef146e37-fa91-4c51-abbc-9f73e0c6b515",
"author": "Brad Postle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiAD6zJUBRB_jp32Br-Cs9nl5bxHNpioPpUDu75tYYorl6=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-03T16:47:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-10-24T16:49:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cf754547-14db-4ab3-8396-a43ee92ac3c1",
"author": "Gail Kirby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdidHVsNu96B6Qx7IEU6x0t1W3r2ZRTXB_P1wC8GKAjze5HA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Liz was very helpful in helping me finding my storage unit that would fit my needs. Kevin was very kind in during a follow up call to make sure everything was good. I highly recommend this place to store your items. Thank you.",
"date": "2025-10-03T14:54:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Gail,
Thank you for sharing your positive experience with us! I'm delighted to hear that Liz was able to assist you in finding the perfect storage unit and that Kevin provided excellent follow-up service. Your high recommendation means a lot to us. We look forward to serving you again in the future!
",
"replyDate": "2025-10-24T16:49:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "32d258fa-5aae-4e91-ade3-0cebeeefa2a1",
"author": "Shayna",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqVcFGhZlaD2rHpmpxPEHQCY7yO5WC7qvwxdlmU_eLpqr5jfI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-02T14:17:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-10-24T16:49:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "700a174a-e739-4e3f-ac5c-667baf39cf04",
"author": "epic Redgames115",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIavpiu9KXo6hgPLc_gojtbCs_8vXso1Xw9bz9baN2WCKi7DA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Elizabeth and Kevin were extremely helpful in setting up our service. Facility is clean, level, very organized, and easy to access. One of the best storage facilities we researched and viewed before hand. Easy parking as well.",
"date": "2025-09-24T15:43:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for sharing your wonderful experience. We're thrilled to hear that you found our facilities clean, organized, and accessible, and that our team was able to assist you so effectively. Your feedback is invaluable in helping us maintain high standards. We look forward to serving you again in the future!
",
"replyDate": "2025-08-24T16:49:05.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "50a2ad26-0b4c-4f43-af65-20c468f94658",
"author": "Matthew Richards",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBsrcD6pktg3F-S6odumtUWfTYcwLOVeAVNPxn38-YuY8fQg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Liz and Shawna (I think was her name, she was the manager of nitro) help me with ALL my needs and made a difficult situation easier to handle",
"date": "2025-09-19T23:30:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Matthew,
Thank you so much for sharing your experience with our team. It's wonderful to hear how they were able to assist you and make a challenging situation easier. Your feedback is invaluable in helping us continue to improve our service. We look forward to serving you again in the future!
",
"replyDate": "2025-09-24T16:49:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "43285e11-7ea3-4fb3-bd19-4da23db0bdcc",
"author": "Ricardo Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIo3iSaRVXhj_L6dWm_kLW1YTgJgn5tmjVOu35AO4t1_TJl-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-19T17:41:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-09-24T16:49:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9509c702-c8e5-4f7d-be9d-46f37ede894e",
"author": "Christy Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLh19cULtNf6lGNNJbVv5oDaE-KghvxUdieJoRvutSUODIPwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kevin at Mini Mall Storage in Hurricane was SO extremely nice and helpful with my storage unit! Very clean and easy to access each unit and I love the fact that there is a code to get into the area where the units are! Safe and secure! Thank you Kevin for all of your help and kindness! Will absolutely come back to you all again if I need storage!",
"date": "2025-08-18T16:23:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Christy, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-24T16:49:05.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f9a8556f-2c41-4ee1-a284-621378d5cf2e",
"author": "Merhawit Tesfay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhayvO3CSgxwRIEAQd7vegkNxiPrVuK0ylgTuhDvRuKC2VMZVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-13T20:17:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Merhawit,
Thank you so much for your perfect 5-star rating! We’re thrilled to see you had a great experience. Your support and feedback are genuinely appreciated. Best regards!",
"replyDate": "2025-08-24T16:49:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "78ea63f3-11b7-435a-a7bf-058401d6aa9d",
"author": "Jennifer Hambrick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3SLnmX4OFcAgZMFG3robnDqNNyWo-pGoVjXULCQfadnPXH36E=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-13T16:43:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jennifer,
Thank you for the 5-star rating! We appreciate your support and hope to continue providing an excellent experience for you. If you have any specific feedback or comments in the future, feel free to share them with us!",
"replyDate": "2025-08-24T16:49:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d9568215-8c9d-4c80-9017-784e86570067",
"author": "Daniella Enchiladas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcxvpYRouoUaegKfvDcrfBXovQlg4I3Cwb-o4-EzDb-fjqxgnkEA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "James and Liz are the most amazing employees here they made my stressful situation much better and seamlessly got my trailer in storage",
"date": "2025-07-31T20:19:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Daniella,
Thank you so much for your wonderful review! We're delighted to hear that our team was able to assist you effectively and make your experience smooth and stress-free. Your kind words are greatly appreciated, and we'll be sure to pass along your compliments to them. We look forward to serving you again in the future!",
"replyDate": "2025-08-24T16:49:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4e31dbb5-09f2-4837-946d-731263dafc9c",
"author": "Bryan Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAtVYkq2NpLmCLee08rkR1eYWMp33C1xNf22uzXjqZK3Bh_mNEAQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Update:\nThe issue has since been resolved.\nGate code didn’t work the first day that I was paying for the unit. Called several times that day and left messages with no returned call.\nOver a week later and after additional phone calls, still no answer or returned call. Was unable to enter the facility with a moving truck full of items and paid movers the first day that my unit was supposed to be available.",
"date": "2025-07-08T19:05:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave feedback, Bryan. We spoke with our local team and confirmed they were able to connect with you and your concerns have been resolved. If there is anything else we can assist you with, please continue your conversation with the local Hurricane team. Thank you.",
"replyDate": "2025-07-24T16:49:05.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "db5d1749-373b-46b7-9db0-923fde7b2025",
"author": "Lacy Riggs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXvTbctsMHC0OQ66ER3Hz2CAnvO8WWKjAnzxm3uVugXq10JQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing people to work with for your storage needs! Very helpful!",
"date": "2025-07-02T13:58:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful review, Lacy! We're thrilled to hear that you had such a positive experience with our team. It's great to know that we could assist you effectively with your storage needs. If you ever need anything else, don't hesitate to reach out. We appreciate your support! Best regards.",
"replyDate": "2025-07-24T16:49:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7c82bc81-54e9-456f-8e47-6b96498f6f1b",
"author": "David Giordano",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFYDFD7OmK_K8FeKp6oDW72HwE5FMvaKYH3MJrvOkMVW0Osos=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shauna was extremely helpful and accommodating. 5 star service. Thank you so much!",
"date": "2025-04-16T18:13:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear David, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!",
"replyDate": "2025-06-24T16:49:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "07aadc7b-7cb6-44ca-aab3-afa9c2fc090c",
"author": "John Winter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYqdsVwXWZCihsVnvDm9ChYUS7Bp0wn4OKw87MkCzZOTfI4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-27T13:12:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello John, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! It was a pleasure to serve you.",
"replyDate": "2025-06-24T16:49:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e4ccc118-5aea-4fc1-9425-943601666484",
"author": "MB BCFL",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEaWPqxQ4QbqvDFsdGPwKS_YKJ6wMpwYhE22V-tujK5BCiUTdM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super easy to rent, Very affordable and accessible and super friendly staff and after hour staff. Had an issue with my gate code and it was resolved super fast. Shauna is super sweet and friendly all around a great experience!! The only thing I would complain about but it was literally no big deal for me was we needed more space and I tried to get a second unit and it wouldn’t allow me to my husband had to put it in his name but when Shauna reached out she gave me options to link them together which Is great!",
"date": "2025-03-25T18:16:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear MB, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T16:49:05.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "9d979526-83a6-491e-a79f-7770e2e1cc9a",
"author": "Kyle Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjnPMrt8gU6q3XmTdQIaRellTW2dUbEk_7SHL3cTevfQ1BsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-19T17:53:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kyle, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
"replyDate": "2025-06-24T16:49:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "004645ed-ba81-47b9-b394-0d9c64029cbb",
"author": "Beth Gifford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjdP0fxS0G-cl66gzbmxOeOCI9n2FMQcJ1VL6TJ3nYhoe_UR1brw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "***UPDATE*** Little did we know we would need another storage unit so soon. Literally I just called Todd at the Hurricane location and in minutes he had what we need and in the same building as our existing unit. He is so professional and easy to work with. Thank you Todd and team!\n\n9/2024 - When the unit we wanted was not available at another location, Pete quickly recommended the Hurricane units. Had exactly what we need. Pete was great to work with, kind, efficient, smart - answered our questions and explained what we should expect. Highly recommend working with Mini Mall Storage!",
"date": "2024-10-31T17:19:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Beth, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T16:49:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8fce1e91-dddd-492d-807f-73465aa9f7c4",
"author": "Roger Cadd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeKHWawqeFCCd_Vqmqt2Tmp8icH4Z_frWuBOzORQr-wdyUx7U=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and kind.",
"date": "2024-09-08T02:41:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Roger, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2025-06-24T16:49:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3d072b4e-83ab-40e1-a0d3-9fef2a701531",
"author": "Shannon Persinger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSiFg2GAtL77ldoFZaFjfDZdv_9gWwey5g_hk-ZieGea2dQnqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really nice facility, very secure and clean. Will definitely use them again in the future.",
"date": "2024-09-06T12:51:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shannon, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T16:49:07.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "6d61cd77-7878-455f-b247-25dce1cdf443",
"author": "Pete",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISOvhkoAWAE6tCv6zbtt3ctKYqcMTBs___JIqVl6LmC75bKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-30T14:11:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello pete, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. See you next time!",
"replyDate": "2025-06-24T16:49:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b6ef3100-021a-4a21-aee0-40496525797e",
"author": "David Wyatt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVW3czg6A7hlNIpKy2LqLTukNKN94DZ6ORbkqqPrU-TaU_Sb5I8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent, fast services and the grounds are maintained impeccably!",
"date": "2024-08-01T14:15:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings David, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
"replyDate": "2025-06-24T16:49:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ef666056-361f-49de-b2c8-efbc7e804c49",
"author": "Mark McKenzie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2VTDi0WwQ8KRh2TpqRU8b6HZ17bUPKaEYuwv2T2JBNPbNnUY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Self storage meets modern technology. Great facility with the state of the art access.",
"date": "2023-10-06T14:28:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mark, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
"replyDate": "2024-06-24T16:49:07.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "8f77cfca-c934-4f52-97bc-0fc50edc0c88",
"author": "Alan Ira Fleischmann",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLBZD8nxQblEpSrNyXQbWwZacylIC1YY4bQkPhLxICA6aNHD_HCw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Close by. Clean.",
"date": "2023-08-21T21:15:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alan! Thank you for the 5 star review! We truly value feedback from our customers. Manager - Faith",
"replyDate": "2024-06-24T16:49:07.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "48d58ef0-72ce-4124-93f6-8b2008a35e1d",
"author": "Angel Kelly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPa1zPPU1nAv1YtDX-mggJke84KzJZEKKConBQa1kANupRjmM5=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-07-16T10:47:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Angel, thank you for sharing your experience! We hope you have a great day!",
"replyDate": "2023-06-24T16:49:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "718875ae-b39e-4274-a49e-0f7b59e5f920",
"author": "Shannon Blackburn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLI3Q2-i1pssRS6RM_XH77KawSZ-UugdyZamdKZig91-nsRAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shania the women who works the front desk was amazing to me and my partner. We have a five year old daughter who accompanied us to get our first storage unit and Shania gave her a grooming kit with a stuffed kitten that meows as a gift. It came with a adorable little kit that you can label the day the kitten was born it's name and a bunch of accessories. It just goes to show how family oriented they are. They took their time to detail all the questions and concerns we had regarding our possessions. I'm glad we choose rhino self storage as the place we store our items. Thank you again to Shania who was an awesome help she truly cares about the customers and puts 110% into the work they do at this location. My family get such a homely vibe whenever we are there. It's safe and secure plus we saved a ton that we wouldn't elsewhere. We called a few places prior and they was double what they was asking for the one we was interested in.\nYou won't regret going here!",
"date": "2021-10-03T22:29:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "It was lovely to meet you and your family. Loved chatting with you all and I’m glad you seem to enjoy everything. Thank you for the great review!",
"replyDate": "2022-06-24T16:49:07.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "c9952b0f-3ba0-4be9-b2ad-f9cebad223c9",
"author": "Fadi Haikal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIA_VL43y1TBZye7IdFhlqD64heCQ55oHyaXJ84Kqnu54gWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, called me within hours of submitting an online request telling me what I had wished for was unavailable along with similar sizes. A few days later they called again with availability of two sizes; one slightly smaller, the other slightly bigger than I requested. They were great at helping me find the right unit for our needs!",
"date": "2021-08-17T22:53:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We strive to provide excellent customer service, and love to keep our tenants happy!",
"replyDate": "2022-06-24T16:49:07.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "acb4b164-5a95-44b7-88db-f508db0c3023",
"author": "Carrie Lake",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUHohpYOqumZpfU5oAPC0DLkO5mZpwL1muVQUgnl5lpT1Yaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick, easy, clean and affordable! Friendly staff and they offer temperature controlled units as well as drive up units. They also rent Uhauls if you are in need of something to move your things. Access to your stuff 365 days a year from 6 am -10 pm.",
"date": "2021-08-10T15:48:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much for your review Carrie. You were a pleasure to talk to today. We strive to provide a nice clean facility and excellent customer service. We appreciate your review!",
"replyDate": "2022-06-24T16:49:07.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "813aabcd-d76d-4b42-a657-21a2d56e08ef",
"author": "Frances Sowards",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIi1xOE5kz1IdJm4k64WK_PibbRAxwM9Hw7NduLRmSbpo7_2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "First time ever using a storage unit and they was nice to deal with",
"date": "2021-06-27T00:13:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you very much for the 5 star review! We greatly appreciate it!",
"replyDate": "2022-06-24T16:49:07.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "ec1e308f-6d03-46fe-8e89-1cbfaba2c89f",
"author": "Colton Toney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdG7W-r1Q3kZg9l4rN3l7omHQV4DQ_7ITfLb8S3u-sk-350hyEWA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-06-19T17:49:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you very much for the 5 star review! We greatly appreciate it!",
"replyDate": "2022-06-24T16:49:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "29ce2b5d-52a2-4420-b445-2e811de3b7e5",
"author": "Greg Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuyFyZ-1t3HtjseelhR1VmwQj-62ylVlsP_1Ybqqt0HJLLlA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Definitely the nicest storage units I have seen",
"date": "2021-06-12T17:49:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greg thank you very much for the review! We take pride in providing quality self storage and customer service! Thank your for choosing Rhino Self Storage in Hurricane!",
"replyDate": "2021-06-24T16:49:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d8bae0d2-73ba-4787-bb41-ea2b2a51ee5b",
"author": "David Adkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPqBBsrV0wl6kHC03ZHnOKoIhwDNGdXpLmRkVRT-_qSd9rQEs=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-05-07T17:38:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David thank you very much for the review! We take pride in providing quality self storage and customer service! Thank your for choosing Rhino Self Storage in Hurricane!",
"replyDate": "2021-06-24T16:49:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e1a56366-8e90-4b99-8ab6-bc46472da3e0",
"author": "Nic",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4FuaAD2ibvfJfD_sTks7aad_12iD5he0ln-rQ3Af-_1ypA3Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-03-23T18:19:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Nic!",
"replyDate": "2021-06-24T16:49:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "33656296-567f-4740-967d-35961e3a8a1b",
"author": "Gregory Beard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVeo9IibsqyaAUiljmBl8yzWxSBkpC3nLHi458SuGt3ia3eHo=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "I have rented a climate controlled unit for just over a year now. My belongings have been safe and dry with no issues concerning weather or missing property. Staff has been nice, courteous and fair throughout making my experience fair and trustworthy.",
"date": "2021-03-15T19:44:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Gregory. Thank you very much for the review. We strive to provide quality self storage and customer service. Hope you will utilize us the next time you need self storage. Have a great day!",
"replyDate": "2021-06-24T16:49:07.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "78fb89e3-9f7e-4109-818e-6638f3d55a94",
"author": "Matt Parsons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWf4tXkxjRx4IAWsTb2fITa3APfoDH2rVwSzLWFLSTMCi_Woxw6xw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good customer service.",
"date": "2021-02-09T18:23:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Matt! Have a nice day!",
"replyDate": "2021-06-24T16:49:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4e3f2b8b-4708-4d68-991c-e91f5d962961",
"author": "Ericka Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXi0Zr2C9mmvAa2hkCq-fiXMM3iYagJDl2v-kTYeb0N63R_wZ4VDw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The new owners are every bit as easy to deal with as the old owners!",
"date": "2020-09-06T21:16:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "689c0a23-3682-4bf6-a222-65d6243bbb74",
"author": "Frank Pierson, Jr.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvtzL-iXDvQaW3M0bcbyI3c9r5q7dYOjz8uf6NSacznOCiIA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-08-10T20:04:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cbead78c-3183-48a8-8f7d-bf941c843aaf",
"author": "Firefish 18",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUN43KYdwZdOOjMDvWXL2lNNUk4kYd4t4VXz3U0WrULMrZH6X-D=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2018-05-04T18:06:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1bb141af-d88a-4380-a429-138ffe470791",
"author": "Carlos Rodgers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiEYaL6p4BwS6ynVxNaZRZ2cSVqic0wwzZ8y2C_oz4SM7fuFRXHw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-04-28T12:41:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a78643c5-52ab-4810-b329-e5166cdac9f3",
"author": "Jaime Krueger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVl-STmCsU6bMaEG8ZEGgxm9GKzSNJi5wRhVvdAkpQsdVp4tRzew=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great new facility.. I needed a parking space last minute and on a Sunday for one of my husbands trailers and was met there on a Sunday afternoon. Very impressed with the location and customer service.",
"date": "2018-01-04T02:14:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "bd7fa103-b1a2-4b5c-8795-8be7d1ff76bb",
"author": "Mark Henson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKsGwOgMbgHItmNs2F0wdUAoTunCNs1adWqs6haS6mBhP-Vg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-05-30T16:44:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e4077009-2ac4-4424-909d-c43d00fa33df",
"author": "Mark Henson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDT41cid9vC4-bQ-TBbnDuf-497JS4jWU7cDdb4lGou9t4ww=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is the nicest facility in the area from Huntington to Charleston...Great accessibility, climate controlled, and well secured! Staff very friendly...",
"date": "2017-05-24T13:35:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "25cd6175-e296-470f-9021-4ad396363fd6",
"author": "josh shriver",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8tnhqS9EwRzSkdJnZHKPfZx7Y8unzo6jYxNKkuJdLgqWqs2s=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Outstanding brand new facility offering climate controlled storage and 24/7 access.",
"date": "2017-05-18T14:44:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
}
]
}