{
"summary": {
"average": 4.7,
"total": 219,
"distribution": {
"1": 9,
"2": 2,
"3": 6,
"4": 11,
"5": 191
}
},
"reviews": [
{
"id": "535bad05-6010-4822-aa08-95ae58367e1d",
"author": "Edmundo Ortiz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1w0bkRoa1FTGUSo5xYCozkwbd9t2wiw5CHwwgAeOFmxnXIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-18T23:18:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-06-20T00:34:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2bae34d7-abc2-493f-99b8-f883d9d79d42",
"author": "Diane G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWKAolp_XFL-VKYeqW9Bo2TfxMyVGwZLDO72K5iucrNSRxyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We were struggling to access our unit and Ms Katrina and Ms Brenda helped us out. They were extremely patient, professional and friendly. Thank God for their exceptional knowledge of the process. I welcome the opportunity to work with them again.",
"date": "2026-06-17T17:36:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Diane,
Thank you for your glowing review. We are delighted to hear that our team was able to assist you with patience, professionalism, and friendliness. Your kind words reinforce our dedication to exceptional customer service. We look forward to welcoming you again soon.
",
"replyDate": "2026-06-19T00:34:02.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "322d20d9-12f1-4c15-aeb4-bc69fd159d7a",
"author": "L. Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZk2Z3tWwNlJmqYvMcc5cxLVk_T_EWP4BIuKzQB-9whsihg9IjeQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had the most AMAZING experience with Amber today! She embodies integrity, professionalism, kindness and most importantly LOYALTY! She and Kristy are the example of what the legacy employees are and what they represent by being on time each day in their office without fail and somehow still being able to help others as well. This is what culture truly looks like. Thank you both for your sincere attitudes and support.",
"date": "2026-05-07T14:51:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your wonderful experience with Mini Mall Storage in Kannapolis! Feedback like yours is truly valuable as it helps us maintain and celebrate the positive culture we strive to uphold. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-24T00:34:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ab251af4-3b78-4c03-a288-815e72e03694",
"author": "Anna Hammond",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPEqUmg7CKKN475JvufE4WeX8A_qLU1SA1QbeJR1L-zcWivg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-05T13:55:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-05-24T00:34:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4fbd8683-f958-4765-ac00-69d8bc9fb3f2",
"author": "Russ Tolliver",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkDkrQjaK9-sDibyMqKO6CR168jcFVZPGtT5sNxg6giVUbAA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amber was exceptional, very nice, professional and made the process easy. I would highly recommend mini mall storage for anyone needing storage services. They are the best in North Carolina",
"date": "2026-05-04T13:29:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Russ,
Thank you for your wonderful feedback! We're thrilled to hear that you found our team professional and that the entire process was smooth. Your positive experience motivates us to continue delivering excellent service!
We look forward to serving you again soon.
",
"replyDate": "2026-05-24T00:34:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6aa99c9a-3e69-46f9-bb5d-31a8af5a93d4",
"author": "Chris Chaney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBAd54NTBPDaUVoGQS44uzRz9LaBScqY1tW-Ovo5zxdYYw_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people very nice and helpful. Rates are good and units are clean",
"date": "2026-04-27T16:31:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chris,
Thank you for your kind words about our team and services. We're delighted to hear that you found our staff helpful, our rates competitive, and our units clean. Your feedback is invaluable to us and encourages us to continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-24T00:34:02.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "dfd4ac9b-44d9-4cb5-b042-e74dfb4560c3",
"author": "Zack Graber",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYf9sdJVJ-BMax05f34_ZKq1uzryUcnRh2_u1G8TaVFD3Gjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristy is awesome. Very helpful.",
"date": "2026-04-23T16:05:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Zack, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2025-06-24T00:34:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f31b9464-eb71-44ea-b373-bee00a4acee8",
"author": "Terry Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYh4k1ZW0wOUs5sdMLL9ZjcfSU3yAr7_R-hCxOpWaITiZu7WQp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristy was very kind and very helpful",
"date": "2026-04-23T15:15:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Terry,
Thank you for taking the time to share your experience! We're delighted to hear that Kristy provided you with such friendly and helpful service. Your feedback is valuable to us and helps ensure we consistently deliver outstanding experiences. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-24T00:34:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2335d005-5fc1-4838-847c-5e5efa7de7c7",
"author": "Amanda Kincaid",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0D7bnr9j23CaOOh45-rpSaTXcX_jckq8_PQrHl4uxGNh7TA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had an amazing experience with amber answered all my questions and was very informative as long as she is there I will be doing business with this location she is the best",
"date": "2026-04-22T20:04:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Amanda,
Thank you for sharing your fantastic experience with Amber! We're delighted to know she provided informative assistance and answered all your questions. Your feedback motivates us to continue delivering excellent service. We look forward to welcoming you back!
",
"replyDate": "2026-05-24T00:34:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "904281db-4e11-4088-8790-6b561ac14531",
"author": "Thomas LoMastro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlcGuOmWQ_Li624avwHULkvV0RrQocI3t3VrFvO67I2V_QLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-21T14:17:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-04-24T00:34:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a4f2735-d7f9-4841-9375-ced83c446987",
"author": "Byron Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlUCfNelCHm17lZeOOV-7CaoDitUANlXYHSFqV06yW8xCxVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service! Fast and friendly service also explained everything thoroughly. Will definitely rent from Mini Mall Storage-Kannapolis in the future.",
"date": "2026-04-15T04:26:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Byron,
Thank you for your wonderful review! Your feedback helps us continue providing excellent customer experiences, and we look forward to welcoming you back to Mini Mall Storage in Kannapolis in the future.
",
"replyDate": "2026-04-24T00:34:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "79c46e4c-a624-4b5c-b8f5-08f4af38d7ee",
"author": "Jesse Hodson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKQ0ABr48LrF60QeouvDScUi520SXNKuoVoX2V5R12vi3Q0rtN=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome staff that really cares about their customers. Amber went above and beyond to stay after close to make sure I got into my unit and took the time to explain every nuance that would impact me. Truly the best storage solution locally. Rent with confidence from these outstanding people!",
"date": "2026-03-22T14:01:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jesse,
Thank you for your wonderful review! We're thrilled to hear that Amber provided exceptional service and ensured you were well-informed about your storage unit. Your feedback inspires us to maintain our high standards. We look forward to continuing to serve you with excellence.
",
"replyDate": "2026-03-24T00:34:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "66fb99fc-7927-4db8-a445-08f9bfc4469a",
"author": "kylee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLOKJxeGan9XLDHuggf_Vu9KxOGuCrQmBxOGNRc37d3NOJDTkY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amber is the best! she has some of the best customer service i’ve ever seen!!! come here to get that great experience you really want",
"date": "2026-03-16T15:52:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your glowing review! We're thrilled to hear that Amber provided you with outstanding customer service. Your feedback is invaluable, and we look forward to welcoming you back for another great experience.
",
"replyDate": "2026-03-24T00:34:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6662eaf0-3261-4869-80e9-30aa7feddbb7",
"author": "Kimberly Herrmann",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiVHlA63bvmPFzEkDLEfKC4H6sEoIhQxNwSsgivgagLpWFEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Christy and Amber are very helpful and so sweet. They answered all my question. The property was very clean and well lit. I highly recommend using minimall storage in Kannapolis.",
"date": "2026-03-16T15:40:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kimberly,
Thank you for your wonderful feedback! We're thrilled to hear that Christy and Amber provided such helpful customer service. It's great to know you found our property clean and well lit. Your recommendation means a lot, and we look forward to your next visit.
",
"replyDate": "2026-03-24T00:34:02.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7970e8d9-8911-455c-a321-cb6caacc1b94",
"author": "Jerry Shinn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6L9MKULkY5cDN6i0vkSBuArWgVojZxqL5y5nWg_CmtEZPP4T1rw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful customer service and the manger is Amazing!! Definitely my favorite storage facility! Love the manger, just in case I didn’t make that clear! Manger Kristy",
"date": "2026-03-11T17:20:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jerry,
Thank you for sharing your wonderful experience with us! We're delighted to hear how much you appreciate Kristy and the exceptional customer service at Mini Mall Storage in Kannapolis. Your feedback is invaluable in helping us maintain the highest standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-24T00:34:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1525bfd1-e880-40f9-9c52-697cc4db8864",
"author": "Amber Morgan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3nMWguvfltNAGew97rz7ihSfwgjH8i5Qi_bOlwuoY5ojh=s64-c-rp-mo-br100",
"rating": 5,
"text": "Went in the location right before close and was very pleased with the information provided. The office was clean and tidy, the property was also clean and you could tell that the ladies in the office care. I most definitely loved doing business with both Kristy and Amber. If you ever need to a Storage Unit or a U- Haul Mini Mall Storage is the place to go. They ladies make everything very easy.",
"date": "2026-02-19T00:42:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Amber,
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with Kristy and Amber, and that you appreciated our clean and well-maintained facilities. Your feedback is invaluable in helping us maintain high standards. We look forward to serving you again in the future!
",
"replyDate": "2026-02-24T00:34:02.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "0380a560-6680-46bb-a8ac-cbcb324cd23b",
"author": "Tania Jefferson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4fNOqCn22gn2M8Zj3X3MHJNtIPagz3xEm4mitvs7PNJ26UVQd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good people to work with! Easy access, clean! Will use agin in the future if/when needed.",
"date": "2026-02-18T17:40:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tania,
Thank you for your wonderful feedback! We're thrilled to hear that you found our team pleasant to work with and appreciated the clean, easily accessible facilities. Your satisfaction is our priority, and we're delighted to know you'll choose us again in the future.
Looking forward to serving you again!
",
"replyDate": "2026-02-24T00:34:04.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "d0ef1d3a-13e6-4c59-8950-84aac438a671",
"author": "John Young",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtRs4BYNY-JoW_OKK2Z-oiGHw37VnmtnpMAnWxz2-KCEMC5w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place to store!!!!! Best prices in the area, clean and great staff!!!!",
"date": "2026-02-18T15:25:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello John,
Thank you for your wonderful review! We're thrilled to hear you enjoyed our competitive prices, clean facilities, and friendly staff. Your feedback motivates us to continue providing the best service possible.
We look forward to welcoming you again soon!
",
"replyDate": "2026-02-24T00:34:04.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "01088e10-5e51-438f-922a-dd7cca896e27",
"author": "SS COMMUNITY MGMT",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKX3yvE2D9KEUNABhJ3LQNOXLTxaySSh4HXUsfDFvMAhtqAUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My name is London. When I tell you this is the best place to rent from. As a medical provider who also deal in mental health I never know when i may be faced with a client needing extra assistance. Amber went above and beyond for me. She was a angel in disguise directly from God himself. What I didn’t tell her was she helped with the start of healing for a person who suffered from hoarding, deep depression from all her family passing away, being the only child and feeling the world had given up on her. As i watched Amber go the extra mile it gave the lady hope that someone cares.. Amber Rocks and so do her manager. The client we rented for now says Mini Stoarge is her new family!!!!!! 5 stars isn’t enough stars for you all!!!!",
"date": "2025-11-29T18:54:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello London,
Thank you for sharing such a heartfelt and inspiring review. We are truly delighted to hear about Amber's exceptional service and how she was able to make such a positive impact on both you and your client. Your story reinforces our commitment to providing compassionate and supportive service, and we're thrilled to be regarded as a new family by your client. We look forward to continuing to serve you in the future.
",
"replyDate": "2025-12-24T00:34:04.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "84072b4d-d122-444a-9535-34560c54f5b6",
"author": "Bridget Maxwell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKG5ZCLhnDLTqqKXIJNCxJ2-53hmUtKvmi-0WIiow4qqZ8Xu5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I met Amber today at the storage and she was so super nice and her demeanor was excellent. She care and she talk to me and she didn’t have to because I’m going through something and she talk to me like she knew me and I am so grateful for her you have a great person that caresfor you all if I could give her 20 stars 30 stars I would Amber I appreciate you thank you from the bottom of my heart",
"date": "2025-11-21T16:19:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bridget,
Thank you for sharing your wonderful experience with Amber. We're thrilled to hear how her kindness and support made such a positive impact during your visit. Your feedback is invaluable to us, and we'll be sure to pass on your appreciation to Amber. We look forward to welcoming you again soon!
",
"replyDate": "2025-11-24T00:34:04.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "9ba0dca7-5937-4b88-9470-17b93d7a49c1",
"author": "Amber Morgan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUXvAHVfbLk4pOfOmHxerzyBibG6jccA6FpVIzC01KMFNAUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is amazing. The faculty is always clean. The ladies in the office are amazing.",
"date": "2025-11-21T11:17:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Amber,
Thank you for your wonderful feedback! We're thrilled to hear that our staff and facilities met your expectations and that the team made a positive impression. Your kind words inspire us to continue providing excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-11-24T00:34:04.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e2c9058e-198b-4aa8-85db-f728a14ccb85",
"author": "K G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKapbLRkGGa3-E7wZtSVbXYS9nZrhntqqN-rfbyO0Cqce-HdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-19T14:54:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2025-11-24T00:34:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7bb7abaf-9b64-42d5-92c1-07171c091471",
"author": "JaLisa Salvador",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEQWvkzwoFa2mTzwW0Lr0D4Nz58o_u_VohmotbG7TtAFXp3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Kristy and Amber were absolutely amazing! Great attitudes and really down to earth women... They need a raise!",
"date": "2025-10-02T15:40:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-24T00:34:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "57fb9322-2145-4cd7-8bc1-487d4605bece",
"author": "Sarah Sanders",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPjDXciINQxmSBSneGYCg_ZfsJDqR4Ev1ixz82qVR1onwx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks for an easy, fast and friendly experience with U-Haul rental and storage unit rental!!!",
"date": "2025-09-16T19:39:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sarah,
Thank you for your enthusiastic feedback! We're delighted to hear that you had an easy, fast, and friendly experience with our U-Haul rental and storage services. Your feedback motivates us to continue providing excellent service, and we look forward to serving you again soon!
",
"replyDate": "2025-09-24T00:34:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "37c6ba6d-ed06-49b1-8080-833688e6c690",
"author": "Ty Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFMDW8FgQwMKMShHd4tugcVLkU9WfKW-JG9akFHwC0V_EdrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-15T20:19:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-09-24T00:34:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "39886989-c64d-41bb-8bfc-35919c1d1274",
"author": "Bec",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6PtMrKi1B-plO_rrU4jNEHzfcji2v9RGfvcQlmVmB2g4z2dw2vQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I wish that every business had Amber working for them. She is knowledgeable, a people person and very kind. I reserved the U-Haul truck on 9/5/2025 and picked up the truck on 9/6/2025 with no problem. I highly recommend the Kannapolis Mini Mall storage to anyone needing a U-Haul.",
"date": "2025-09-06T18:41:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bec,
Thank you for your wonderful review! We're delighted to hear about your positive experience with Amber. It's fantastic to know that her kindness and expertise made your U-Haul rental smooth and easy. We greatly appreciate your recommendation and look forward to serving you again in the future.
",
"replyDate": "2025-09-24T00:34:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1c0f8586-8638-4603-95b1-505a81b5ce63",
"author": "Barbara Pinkston",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0OG9oo_bbzVgmXpS9skUptFaG9D2eCS2U1Akm-2krZtWK=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We rented a uhaul there. Very friendly and wonderful customer service there !!!!",
"date": "2025-09-04T23:28:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Barbara,
Thank you for your kind words! Your feedback helps us continue to provide excellent service to all our customers. We hope to see you again soon! Warm regards.
",
"replyDate": "2025-09-24T00:34:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "99bfebd4-3f97-4afe-b2ea-95cefbc4858a",
"author": "Ted Chapin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMHCUnC3JWCoDD6qrxiSVTiX1bsFKD3F4Qem7fWU_qr9YPPzwR=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-04T14:19:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2025-09-24T00:34:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "21340957-33e5-4541-bb9b-935592c4838a",
"author": "Ted Chapin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFaQvhlPw7rpIYptDJXb0zMw8lC4DQEw6JVZC2ja44CT81Bw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-04T14:19:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-09-24T00:34:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bd9a2726-912e-4821-a1ef-43998681ec0c",
"author": "Jessica Durham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVJ_EFCUGCaicRJAsEA0MH7AoMxyrSiIRjIjycscUbnNS2KA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service was excellent and so helpful. Made my moving and storage experience as easy as possible. Thank you so much!",
"date": "2025-09-02T13:08:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jessica,
Thank you for your kind words about our customer service. We are delighted to hear that we could make your moving and storage experience as easy as possible. Your feedback encourages us to continue delivering top-notch service, and we look forward to assisting you again in the future!
",
"replyDate": "2025-09-24T00:34:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e7d92667-24e3-44b9-9f19-5a0b1aeea535",
"author": "Barry Long",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5w2fi84JrKx5bwuIcAEyajmvceIF-e-m1_S98gjj8wP8nptlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-29T14:14:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2025-09-24T00:34:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "16726d9f-b6d7-4bb1-8bdf-bb5a375076ac",
"author": "Gisselle Cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZTRO3FUPVYGBfqbanBlkhUQ0H10JHtZuPSJB5iKrANUPNU1RrKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Very friendly and attentive.",
"date": "2025-08-22T20:59:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Gisselle,
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our great service and found our team friendly and attentive. Your positive comments inspire us to maintain our high level of service. Looking forward to welcoming you again soon!
",
"replyDate": "2025-09-24T00:34:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1a0f68bb-9e69-49fa-be77-892b64077034",
"author": "Radanack ,",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXT-4NzfH_3r1e-OJpYYA7_orwCKZk49hrQ4fG5rR8yi64Q5mMl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommend amber went above and beyond to help us!",
"date": "2025-08-16T17:01:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Radanack,
Thank you so much for your glowing review and for taking the time to share your experience! We’re thrilled to hear that Amber went above and beyond to assist you. Your recommendation means a lot to us, and we’re delighted to know you had such a positive experience. We look forward to welcoming you again soon!
",
"replyDate": "2025-08-24T00:34:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9b8b71f5-289c-4db0-8faa-c641a8fdce51",
"author": "Randy Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJinuqohwujv7mTxlKmLCTqd2a2tRlZIC6nYQtn1Lk3KoT6Ng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful staff that goes above and beyond!!",
"date": "2025-08-14T21:21:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Randy,
Thank you for your glowing review! We're thrilled to hear that our staff exceeded your expectations. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2025-08-24T00:34:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3d8a31fa-3db2-45ce-8768-d3cd155590bf",
"author": "Tavian",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNsh26EJriDSxWyItmCP-QXDcXBIN-n_T17i0S_f6ME8tj1l4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and quick process",
"date": "2025-08-01T17:18:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tavian,
Thank you for your wonderful review! We're thrilled to hear that you found the process helpful and quick. Your satisfaction is our top priority, and your feedback motivates us to continue providing excellent service. If you have any more questions or need further assistance, feel free to reach out. ",
"replyDate": "2025-08-24T00:34:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2347f3e8-7ae0-40e0-94f8-a9e3f28b12a0",
"author": "Susan Ward",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWM8MBCQnY6djHPk7mLPvD7ixqQnQtSNBPIQVHFFXT0YnokwwwZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Christy was so sweet and nice and very kind.",
"date": "2025-06-26T16:11:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Susan, thank you for your wonderful review! We're delighted to hear that our team made such a positive impression with her kindness and sweetness. Your feedback is greatly appreciated, and we'll be sure to share your kind words with her. We look forward to welcoming you back soon!",
"replyDate": "2025-07-24T00:34:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc0f45d8-4324-4f69-9555-2124a0934447",
"author": "Ashley Cropper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzOBvrA3ewvZIMjT5IBxLrBEg00d2jtr-jibuXtwnAcsLndg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy access to units. It is well lit, clean, and I always feel safe while there. Kristy in the office is always so sweet taking her time to help or answer any questions!",
"date": "2025-06-22T16:43:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review, Ashley! We're delighted to hear that you find our facility easily accessible, well-lit, and clean. It's great to know that you feel safe while using our services. We’re also thrilled to hear that our team has been providing you with excellent service. Your kind words will be passed along. We appreciate your feedback and look forward to continuing to serve you!",
"replyDate": "2025-07-24T00:34:10.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "b528a3ca-9e62-44e5-a5a7-9c29c42a4f90",
"author": "David Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjasJGkR15yc02RiNdRscCYn3tIRxyCJeNS90V1Cp0eFhLaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristy is great!! I’ve been a tenant for many years and she is always so helpful and friendly! I highly recommend this facility!",
"date": "2025-06-13T16:09:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello David, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
"replyDate": "2025-06-24T00:34:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c0dc24b7-a669-4147-8a2c-4d9140eb0e89",
"author": "Dustin Berastain",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKj5_FANUz2qQZhLrnOdtFTvxRHxKybrlB8y6rCeHDAM4GCEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Worked with Kristy to unload some units. She is very friendly and professional and the facility is neat and clean.",
"date": "2025-06-13T15:28:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Dustin, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:34:10.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "105ed3c7-824d-458b-bf7a-aed1902ee7b1",
"author": "john allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVk89Q0JUR9svCMXnLmkOfTZqQ-fkA4dQR_y7-AEBxHOM3sg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristy is amazing! She is the reason I store here!!",
"date": "2025-06-13T14:29:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear John, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2025-06-24T00:34:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "866789bf-0032-49a6-acae-273773448eb9",
"author": "Robbie Pittman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNErVRaVEi26wVKzajHWiq-5d83k8Td7ox_fy4bom-Lu0rSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-28T19:54:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Robbie, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! We're here for you anytime!",
"replyDate": "2025-06-24T00:34:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d274fabb-c582-49e4-8213-90c5927f9b80",
"author": "John Zvara",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUEPbzfLNIp5tHUAyd5GJkVPxh2iFutumF4dO57w_tN6QyWl8r8w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place for storage. It doesn't look like much from the outside but units are dry and well taken care of. It also does not cost an arm and your 1st born to rent. Staff was a great help with getting settled in.",
"date": "2025-05-27T16:36:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:34:10.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0953e65f-27b5-4f51-acfa-f1f1804ecddc",
"author": "Stephanie ward",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKuMW9fkroToWMi7Fl1mcBO1NqSDZbNOHWuF29DtDgC2WWODIYMQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice workers there.I am at ease knowing my stuff is safe in storage. The girls are very nice and easy to talk to when you need answers .",
"date": "2025-05-13T02:04:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Stephanie, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
"replyDate": "2025-06-24T00:34:10.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "8f6a4405-c26d-4877-b628-709404a61d57",
"author": "Christopher fain",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOEef1j4zMy1AoOE1gGiOXTNW_1pFwCqVdaOa4NoatDtpYYMh4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very good price great business",
"date": "2025-05-12T23:11:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Christopher, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. We're here for you anytime!",
"replyDate": "2025-06-24T00:34:10.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "9230f9fe-290b-4f6f-9f98-883162d63c76",
"author": "Michelle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJ_2wdIRtkxC5crQuHgr9HQ7SHiOi0-Kxr9TYBs2Q3nny4smW9=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2025-05-11T13:53:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Michelle, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T00:34:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2d8380c5-02da-40b7-9bde-64a196787462",
"author": "Lesley Banks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxlzcRQ12uukvcS7SuEiGCYmdFzMKDvyQU7bv4jEBZE9IemBx2WQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super easy and quick to set up my unit. Easy to access and empty unit was clean! Very convenient location for me and staff is great. Highly Recommend 👍",
"date": "2025-05-09T21:20:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Lesley, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!",
"replyDate": "2025-06-24T00:34:10.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "7ba520c3-1624-4322-b8b9-8eeb93c8f5be",
"author": "CBC 37",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXC6OsrsvdffA8jV4K6omLAgJZLUUnsCMzDtlY1sPZHoPL4HtVz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy transaction. Representative was very helpful!",
"date": "2025-05-06T16:17:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey CBC, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
"replyDate": "2025-06-24T00:34:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "66905d88-954e-478d-8727-a3a2f9e77e24",
"author": "Joseph Garrett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAVsD6QgdjKXtdnu8M0U7DkmhWOzNGk1ALYF213f-fxZ0KPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "If you need a storage unit this is the place to go 💯 the women will help you any way they can . This is the first storage unit I've ever gotten and easy to get to ! I'm very pleased with their services 😀 the price was right at my budget..I love the 24hour servalience also .. thank you Stephanie",
"date": "2025-05-01T20:44:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Joseph, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!",
"replyDate": "2025-06-24T00:34:10.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "a8ad7c05-c312-44bf-af28-4e9c6363386e",
"author": "Donna Mccloud",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhn-1xUh9XApyJ2f7bfcWwKxTnBHOfJ9sV_Lp8hqhRcMrFLuQu=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Kristy and Danny are the team there to see for all your storage needs!! Kristy handles your storage needs impeccably and courteously while Danny in the event you need any maintenance assistance is there in a flash to assist to the highest degree. Kristy creates a friendly , family oriented environment for all to enjoy and can handle all your storage questions and concerns knowledgeably and at a great price too!! Come to see them and check it out for yourself.. you won’t be disappointed.. the facility is top notch, safe, clean and priced great….",
"date": "2025-04-25T21:15:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Donna, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!",
"replyDate": "2025-06-24T00:34:10.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "28c39b8d-4c1f-4148-9d68-f16c51fecf53",
"author": "Kim C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3KTvMcK9eLW4r1aKY6J8dUeiNezrwgZMurFODMFrk1J66HA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Hi just wanted to say Kristy is the BEST. She helped me with everything and the process was quick and simple. Thanks so much Kristy!!!",
"date": "2025-03-18T16:08:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Kim, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2025-06-24T00:34:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bb24548a-2be3-43c4-94df-d55d6145af16",
"author": "Anxious Empath",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUacC4JOJJe71dleB3IqzTgHso0XdyR3iJggsrbDqvlWpagelOZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very amazing help. Explained absolutely everything before doing anything and was a very pleasant person.",
"date": "2025-02-24T13:51:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Anxious, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2025-06-24T00:34:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7216c0c1-0ffc-4421-8aea-49d070c0eb47",
"author": "Shelly Griffin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZyIhCxUFH3DJjIdfPJxkh8cJxxUNrBnZomKOoQAut_ghAe14v0Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Always clean and always nice to talk to Kristi who works there",
"date": "2025-02-18T15:41:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shelly, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.",
"replyDate": "2025-06-24T00:34:10.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "abcb9ab4-1e93-45e4-ac0c-0a90a940893c",
"author": "Anna Rowe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOnUFx9Jp1OlYE3MFjRs0G5X_JnrowL1_5Erby2Tp6h_jip4k1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent fast service friendly staff!",
"date": "2025-02-10T16:32:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Anna, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:34:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8ba9cf1e-7197-4a05-a02a-8d0d6ad21768",
"author": "Kevin Pittman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIA_hKRWsVWJx034EucaK3Wvq1KBhIeopQ8U30Oq5EzMhpwyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing",
"date": "2024-12-23T20:05:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kevin, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2025-06-24T00:34:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4c7591f0-8007-452a-908b-91b600895bc1",
"author": "Dave Ellinger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvMEEc55AlqoNI0CRZSDliIxiMBUE07KEp2_kjFI_S-LG35w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly staff. Kristie who works the front desk was helpful in making sure I got the right size storage unit to meet my needs. Very clean and safe place to store my belongings. Would highly recommend this business to anyone.",
"date": "2024-12-10T21:47:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dave, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. Hope you visit us again soon!",
"replyDate": "2025-06-24T00:34:22.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "8bb48e12-0d12-4f78-bb08-dfd0c13061e3",
"author": "mystery is uncomfortable",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWc2gRkvSdBwK-Pbp6STliKC70EP4yIJ1tTax28TVPdt3X5e0Mb=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "We received great customer service",
"date": "2024-12-06T20:04:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello mystery, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:34:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "64d0e491-fed2-40b2-9329-3324c076df5b",
"author": "Bailey Parks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwbuPSs5AboRqCNY7dBzPGyE2e5WI63HgdIyrED0bI_W0GNdGl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing and quick experience! Customer service is amazing here!",
"date": "2024-11-25T20:46:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bailey, Thanks for the kind words! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!",
"replyDate": "2025-06-24T00:34:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "622137e7-7572-44a7-b599-4621a0bbfcae",
"author": "Dustin Marek",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcGTeCILBxXqWnevGwA0GCfUu3jvdLDt4blrSuoHmX6l7YDw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Experience was great from Kristy",
"date": "2024-11-06T19:44:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dustin, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
"replyDate": "2025-06-24T00:34:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ec2cb503-e6f3-4ebd-ab9b-ea54441d0eaf",
"author": "Michela Mims",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1ab4K6HrmTJoOqLCFXOdiK5Q88rqoIITM0wjXWDMfikwB_vKv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Service was fast, informative, and efficient. The staff was kind and personable and super helpful. I look forward to working with them and referring friends and family in the future.",
"date": "2024-10-30T17:46:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Michela, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
"replyDate": "2025-06-24T00:34:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7a6b57c6-3b9a-4517-9dfa-78b47c12363c",
"author": "Alex Peters",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZcxXy879of8P9bWBhT66_aRUVjfZD8gUZhjhNFFkoTvKofg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-29T23:21:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Alex, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:34:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6999d0ff-ca2f-42cd-943c-ecc022451560",
"author": "David Poss",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI63YSZKYhKUGK-oPmBrW8ph44uky3tlOb0bQOTI8V-JaLACA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-29T21:36:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings David, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
"replyDate": "2025-06-24T00:34:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "44164c5d-af15-43a3-afa7-1c73b3dd558d",
"author": "Adrian Griffin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEUWADE56us2xXmaZ10z214I2FarH9MXATrs_B_MeF39wr_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you for the wonderful service Mrs Kristy. Thank you",
"date": "2024-10-21T15:31:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Adrian, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2025-06-24T00:34:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0aec513e-b46c-40b7-9f26-80ee2458dd48",
"author": "Todd Campbell (Theacepilot)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9XUM0GYqSWt8unVI5cb_46LokXCSKGGvsFvGFtSVq5gX7_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was very pleased with the unit and the staff.Would refer it to everyone I know",
"date": "2024-10-18T19:08:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Todd, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!",
"replyDate": "2025-06-24T00:34:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f1da2fd6-5537-496a-bfb8-e318815eef73",
"author": "Lynn Marentette",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3l6JOEx-s_YsrBUTP6AWP9ggts6jfIdaUrHuqqQhuqUo2tVyl=s64-c-rp-mo-br100",
"rating": 5,
"text": "I received a warm welcome and a convenient storage space for the carload of stuff after driving from Florida to evacuate from Hurricane Milton.",
"date": "2024-10-09T14:40:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lynn, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. It was a pleasure to serve you.",
"replyDate": "2025-06-24T00:34:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6dad7129-fa96-4685-92ed-0c27586b16b1",
"author": "Keisha Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNQyBWH_uLsK48gXGsYWmmGomlY4zhfOC05ZC_1dA6TXENLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristy has been amazing I have had my unit for 3/4 years and there has never been any issues I will completely recommend mini storage to others.The property itself is ran great thanks Keisha Thomas",
"date": "2024-09-30T20:33:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Keisha, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:34:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d8eeea7a-64b0-4553-9333-0fca7cb1e035",
"author": "Kristen Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJslLjH3dO7KigAgfao76MbO45rvht6GferIzH15X2LYGAT0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Christie accommodated my specific needs and offer me multiple options. She is so friendly and helpful! I recommend anyone renting a unit here! It’s a great place!",
"date": "2024-09-30T16:13:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kristen, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!",
"replyDate": "2025-06-24T00:34:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "09eb29b6-4756-4fb6-9b77-c16ed6e421e2",
"author": "Picture Perfect",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtV-KciB3mWna_cAcgMAU-LCjThxaMDXUmybsTGR8CDt-OZn1h=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-09-25T18:46:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Picture, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2025-06-24T00:34:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "278e9f7c-8c8d-4006-aa34-97a2272720a0",
"author": "Jesus Melendez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIml_d-VJiyfnNendWzJdI3PO59ttObddvHi8LWQHCOKZZ9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service",
"date": "2024-09-23T20:39:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jesus, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!",
"replyDate": "2025-06-24T00:34:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "043e61b4-9d1b-4c0b-b142-9c2920fd3e9b",
"author": "TJ Cook",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUq8TjT868tza8MJCzhHgAHKKRcjUdFqNzc7q-2V_Wu4x47O8Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very satisfied. Clean facility and Kristy was very helpful. Highly recommended",
"date": "2024-09-18T22:30:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear TJ, Thanks for the great review! We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T00:34:22.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4941aacb-dc65-4de7-9993-e48913df4e26",
"author": "Cindy Holt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8J4uO-xG2eeIxaZixbeahdsWTqVdwdMiazFijubN8wguQ4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience! Christy is great at her job !",
"date": "2024-09-14T15:46:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Cindy, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:34:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a0f8025c-91ba-4041-98c3-2e9f45427ba9",
"author": "Lori Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnQMC1u0RomgeeE3DsZ6GLMQdj1QqBcX9hBmmBJhdNUEgWKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stop by and see Kristy for all your storage needs, she is absolutely the best when it comes to storage!!!",
"date": "2024-08-28T20:22:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lori Smith, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2018-06-24T00:34:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d0039198-4f42-41d6-88e5-5955b228d90b",
"author": "Leroy Bradley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDLzTmDEONe058ETCGP9vKXA9E9kJeCdNmwWZTwrsszCC0SA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented a unit here a couple years back had a good experience. So now I'm back to rent again",
"date": "2024-08-25T12:10:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Leroy, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T00:34:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "049c7838-8ed3-49fa-a2b3-4dc599454e0f",
"author": "Benita Wike",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHKZO2HCJvB4Iy2yjo1O6KkwlWb_8PjJqBBbiORVKDcJz-5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "The receptionist was so helpful and caring. I truly truly appreciate her service.",
"date": "2024-08-22T20:17:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Benita, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! We're here for you anytime!",
"replyDate": "2025-06-24T00:34:22.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "e87dfc2f-721e-4ad7-ba2b-0304efcf57b9",
"author": "Joyce Shelton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyiwfGoV6r3To7pAb7BZFPZjIu-_Dpqn365abBDeeu908NzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristy has been awesome. She has been so good about keeping in touch about my interest on renting a unit. She has been helpful in answering all my question I had each rime we talked. Wonderful person to do business with. Would highly recommend them 8f you need storage.",
"date": "2024-08-20T16:22:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Joyce, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b5c7e92-6637-4a5c-973f-72b37f9e9084",
"author": "M. B.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSbMzjyQD8VQRHwu-KOOp9u8YFiqDkgfO2yEreVt_U5IAwJRTRVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristy is the Best Property Manager Ever!!! She is a dose of Awesome Sauce with a little Extra Cheese...😁",
"date": "2024-08-16T16:49:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "M., Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e9f58bbd-27af-4026-889f-5e8dd5edc88f",
"author": "Jesus Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsevt86d37QjegojJf_EnAx36zeQjxtrHTAEtwEKAe4ryZiVo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cristie was awesome always going beyond expectations to help others.Very people friendly and the doughnuts where delicious thank you !!!",
"date": "2024-08-06T21:42:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi jesus, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fc16fa92-8ac4-44d4-a49b-34f11f6c3312",
"author": "Mike Griffin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqbCucfN2yH3VUfpcr_sNN8R9HEfrgx0VsP1IMGgxkakkLvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Christy was super nice and the renting process was super easy!!!! Highly recommend",
"date": "2024-08-01T14:49:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mike, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. See you soon!",
"replyDate": "2025-06-24T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7c08027b-0500-4ed7-a63a-6183b9e14816",
"author": "Marla Decubellis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9Asi1lbOyTQqUboAfyC3ZoeHjVa1xoZx4BxEFofEl0ibfrG_f=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience! Kristy was so kind and helpful! Everything went as smoothly as possible! Highly recommend!",
"date": "2024-07-22T18:55:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marla, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b4db991c-7fcc-44e4-81b8-82a675f8675e",
"author": "chloe hartman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPbni5m2myRJa5EXgy0fsVUPMZkT23xZ3yuXx3O03UubZJhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-16T17:23:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi chloe, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c4255a54-1af0-4c4e-b345-35cac794d9d7",
"author": "Morgan Dunn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIq-7Kqn46Lh_bYc_Pde0pWBGY8pz9yy-Os01niWci82M7vYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super easy people to work with. Seamless entry as far as getting your spot/storage locker. Definitely no complaints from me! Would rent here again in a heartbeat.",
"date": "2024-07-10T16:14:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Morgan, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!",
"replyDate": "2025-06-24T00:34:45.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "8c68fbb7-2848-4876-91ad-b4ef646a14bb",
"author": "David Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5mKw_uOUdz2EOYMyAGV7VOdQA385AngIMoh7Q3XdNJ1h1Tw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice facility. Clean and well secured. Kristy was very helpful with making sure we had everything we needed.",
"date": "2024-06-27T22:08:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, David! Thanks for leaving us such a wonderful review. We are thrilled that you loved your service. We’ll be sure to pass your message on to the team.",
"replyDate": "2025-06-24T00:34:45.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "433f9945-b785-4ed5-adb2-3af776c3942a",
"author": "George Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRKZ5D0XHpQ7FrFW_m2E5MDB8HIGZwACczu5q04Ny3MeW_gonA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-12T13:56:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi george, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!",
"replyDate": "2024-06-24T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2546e35f-80ee-4609-afbb-b78ce0d744e6",
"author": "Shelia Helms",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1tsQrmVF-vqi-qC_WeiDlyhgT6V6iiLmYPBzI4iKvbBHM-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristy was extremely friendly and helpful. Highly recommend. Clean facility.",
"date": "2024-06-03T15:53:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Shelia, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2024-06-24T00:34:45.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3a326d84-d8ef-4abf-9386-13641e0810af",
"author": "Tasting_with_T",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHYGlywGnTm1Sh5oNzuQLoOuINd0PomdwEgiB6AfJ6FqniBg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience and follow up. The facility are clean and the staff is accommodating.",
"date": "2024-05-22T11:22:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "tasha, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
"replyDate": "2024-06-24T00:34:45.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e4d25a82-aa16-4b1a-bb29-c3b3e29c5dd7",
"author": "Gidron Ben Israel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdebkYLh0fTjMmz3Aa3JNMxfGSsR6989Ei_uZZlU4xbZ5G5Oui=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service is excellent Kristy was very helpful",
"date": "2024-05-21T16:24:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Gidron, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
"replyDate": "2024-06-24T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "78e9ae99-019e-4d9f-a3a5-ceee2f485b76",
"author": "Mike Wengerd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIM8aDROBsBqJqEzGah1XAzfUY4bhfomI6aEirhMHMaqbpXIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "What a great, smooth experience for us. We needed three large units right away and Kristy promptly met our needs. As I write this three moving trucks from Ohio are being unloaded into the units. We couldn't be more pleased with the excellent service, fair price, more than adequate facilities, and timely action.",
"date": "2024-04-13T15:37:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Mike, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2024-06-24T00:34:45.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "db2437f0-06a7-4fe5-ba42-9848537cec6e",
"author": "louis eugenio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKEPu0gft5OkN6WGhrymLFCoXpZyk8XEnShpPcRtvBhPZEiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "To whom this may concern with minimal storage in Kannapolis hi, my name is louis eugenio and I had a great pleasure of meeting this beautiful woman Kristy Peters I had spoken on the phone with her two times before I got to meet her and she was unbelievably helpful. Finally got to meet her today and she’s gone out of her way to help me out and make me feel comfortable with my whole time here I am still. renting a storage unit out I just feel that you need to have more women like her working for you very professional always a smile just downright made me feel like I was part of her family I don’t know if you’re gonna see this or not Christie but I hope a lot of people get to read this. Looking forward to hopefully seeing you again thank you for making me feel comfortable and having nothing to worry about.",
"date": "2024-04-09T16:18:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "louis, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2024-06-24T00:34:45.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a296b933-f21c-4fcb-b4f9-c415dad96eeb",
"author": "Lee Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8kPZAeVJ_IxqVUTelHrE2Wmofv3VOK7V2vLjA1-zSNVV6qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service would recommend them to anyone needing a storage unit",
"date": "2024-03-28T16:51:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Lee! Thanks for leaving us such a wonderful review. We are thrilled that you loved your service. We’ll be sure to pass your message on to the team.Thank you for sharing your experience, Lee. We appreciate your review, and our team will be delighted to hear your feedback!",
"replyDate": "2024-06-24T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eccd677d-4357-4e6d-85a2-20735f4b9b56",
"author": "shaun kelly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWm2C6bdEb4Bafcek6u7q6ClETBsM1mPn1gHxjy_4Iy3_ogg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service. She made sure details for renting a unit were clearly explained. Very nice convenient and clean facility",
"date": "2024-03-28T15:19:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Shaun! We appreciate your kind words about our team!",
"replyDate": "2024-06-24T00:34:45.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1da6321b-9773-401e-a7ad-bc3f67c8f0d7",
"author": "BellaLynn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-KK5s3eYc_S8dsdBXcJIgHqn5wkZJTaQB5iPfJFdDk9a0fbfpVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice and clean storage facility.\nI Like Kristy she is very sweet and goes above and beyond to do what she can to help you.\nI will always do my storage here and hope to do business with Kristy.\nThank you!!",
"date": "2024-03-26T17:13:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear shelia, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!",
"replyDate": "2024-06-24T00:34:45.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "926681af-581d-4a1f-8d2b-46d92c46690f",
"author": "Aaron Mullikin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQlQzDeH3hhnhQq8rO9cmERQHQkXjrTUyGIN8NOPGAwp9F_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone here is very friendly and very helpful!",
"date": "2024-02-07T21:23:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Aaron, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
"replyDate": "2024-06-24T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ff05640d-efff-4b4f-a955-d82e24790519",
"author": "David Morgan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqa2vbhUQM_bqIXcIm-7scvedKH2wWV8g7QpfHRhzA_5E1GQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to store. Kristy is very helpful and friendly. Highly recommend",
"date": "2023-12-29T17:31:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
"replyDate": "2024-06-24T00:34:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "12b43554-d970-4beb-883b-bb178257979d",
"author": "Lewis Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJm3_VOgf8m-Fpxlm5llcesUrZsTtMGixbV8d_lrdiMkz398Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was in a bind for a storage\nUnit that day and mini mall handled my problem.",
"date": "2023-12-29T02:58:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lewis, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. See you soon!",
"replyDate": "2024-06-24T00:34:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8aab4eaa-ec1a-4c56-a9d9-bc0a70d996d5",
"author": "Morgan Saddler (Lil MorTiciA)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXdhLnbe6cFOIAHPCwAtooAt1qhyNjBp255kKhP8bUSq3rTyIQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-12-23T22:42:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Morgan, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
"replyDate": "2024-06-24T00:35:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1af282b3-1e00-4132-b779-441f433f6d9a",
"author": "Karen Valenitne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKp8S_1MejO6jzMVekkO3MUKhRzqe2kbTrSRuhC9HsbaiwsMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "They rent month to month - no contract. Eager to help, very polite, professional and friendly",
"date": "2023-11-29T21:20:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Karen, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!",
"replyDate": "2024-06-24T00:35:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b0e356fb-098e-4f3a-9864-067a0f498064",
"author": "OG KENNEL",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsF2oIMtoktw2D_CbO6hLu1c_hS-576a648amI4ANAIgmwLD9I=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-05T20:46:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "OG, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2024-06-24T00:35:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "662b06a8-6c53-41b4-999a-60a2dcebd04c",
"author": "Carley Lisk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVW_i3STIoRvdgytoaSsvacpZ2OMvy2FUaSuQUe65NMCEp7wvd0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristy is so niceee",
"date": "2023-09-28T18:19:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Carley, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future.",
"replyDate": "2024-06-24T00:35:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "29ba9040-84d7-4a20-954c-29ffa618a09a",
"author": "Latoka Alford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtdg43YFtXK1827VwdWPPR2Uk4v3kICBcrEH31K8bYRh2XSmB0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from Kristy and reasonable price and you can't go wrong with the second month free.",
"date": "2023-09-12T19:52:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Latoka, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!",
"replyDate": "2024-06-24T00:35:02.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d949fe6f-ee3e-4020-b918-4f9f04391e04",
"author": "Gary Helms",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTY17Rt6Hu-SQYTpt9w-_ka_3v8YM6PZqd69tgnk7jHjWTZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always helpful and knowledgeable. Thank you for everything.",
"date": "2023-08-24T15:33:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Gary, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
"replyDate": "2024-06-24T00:35:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fe6b2025-7e54-4dd6-9ca1-2f9ac0228a6d",
"author": "Tay Banks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeWAr5b4OJu_PxXMB7DYEE_o_SmSiSwLPton7N2utBZl2m3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Office manager Kristy was very kind and helpful. Nice clean facility. Would definitely recommend.",
"date": "2023-08-18T18:21:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tay, Thanks for the kind words! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!",
"replyDate": "2024-06-24T00:35:02.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "61c42856-30d6-493f-b4c6-8525f92438f9",
"author": "Hannah Lemmons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKmcxhTSRPx5kuu3enRIh0RSWsqhHGddmhphqyYqgXWww3Eg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice clean environment. Kristy was very helpful with my storage needs. Would definitely recommend!",
"date": "2023-08-18T14:00:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Hannah, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2024-06-24T00:35:02.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "bfe44c33-9bed-4cd5-902d-7a486e653e57",
"author": "Jordan Jenkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTjnvvecNSoaw2n6oQu5xKAu-U_3umNZdG9gIrPxKgqNiYAzK3=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had no problems and the staff is really friendly such as Kristy has helped me nermourous times, With my pin number, she was really kind.. So I would refer anyone to Mini Mall Storage.. I give them 5 stars!!!",
"date": "2023-08-08T15:48:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jordan, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2024-06-24T00:35:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fb6b0df5-68c5-41a5-8442-d6e0dde85f67",
"author": "Chef Le LLAK",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5uH86Tm9nNSbxGZdiz_3VlUrJxQsgPxhRZG1Co6wf4cCnxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristi is such a good customer service representative for the company! She is always very very helpful and I have been with this company 3+ years this time! My family have been coming to the same storage unit quite some time even before the name changed in the past. However, I felt the need to leave this review because Kristi has been the best representative for this company yet. We just love her professionalism and her representation for the company. Thanks Kristi for all your help",
"date": "2023-08-04T20:20:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Chef, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-24T00:35:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "61812b34-8c58-4c5a-b37f-668291982f10",
"author": "Pamela Goforth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWykZI7Bo1PAMWqmyPUm-RGXl95pEUomFqp2RjJ7VAqmZnTSBh0Gg=s64-c-rp-mo-br100",
"rating": 5,
"text": "kristy is always helpful and resourceful and makes sure all is good. Place is neat and reasonable!!",
"date": "2023-08-04T20:05:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Pamela, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!",
"replyDate": "2024-06-24T00:35:02.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "de0c54a3-2ae9-43d9-bc8f-7f2112e84674",
"author": "Denise Tino",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_3f6q3A1w0aK9fxQ3eWZZAuCbOwr2-xlDrZL0nHRbxyhDowE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome place, Kristy is a wonderful lady. Always has smile on her face",
"date": "2023-08-03T21:32:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Denise, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! Hope you visit us again soon!",
"replyDate": "2024-06-24T00:35:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e95450fc-17b4-4cfc-8adc-878edc43dcd6",
"author": "Kerry Keith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpgAVW8FEsxk7nH4OAmWNA5B6vBHlMTr5IHyNk8pntDdvyHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager Kristie at this storage facility is a woman on a mission to help you. You can't go wrong dealing with her.I highly recommend this storage facility. 😁",
"date": "2023-08-03T15:26:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kerry, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!",
"replyDate": "2024-06-24T00:35:02.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3bcbf3a0-4e1e-4652-978b-e3e41540060b",
"author": "larry galloway",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmvVeeaH4bbT5H9i3GMw-KHDreNdAFjil2-oq7dX8bxLpJig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Christy the manager is very friendly, she helped me find the perfect unit for my needs. Facility is clean and very secure;",
"date": "2023-08-01T20:55:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings larry, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2024-06-24T00:35:02.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "f559142f-a38d-45b6-859e-7508e80c6f50",
"author": "Shirley Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxdpnw_7gAAQB9_YPNpT65Dc26-NOUKZiNOXi9WnuVc1M9kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Every informed with my needs & helpfully in every way ! Her name is Christy !! She is a keeper as an employee!!",
"date": "2023-06-07T19:43:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shirley, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! We look forward to seeing you again soon.",
"replyDate": "2023-06-24T00:35:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9161d1c6-a97a-44e7-aad0-ad5b676e00dc",
"author": "Hayley Fox",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVPkwDQo_2TW-gLTin0QVciaqZNnuKR6hgZHN-xNqhqvxmjwc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Beautiful property, kept very clean.",
"date": "2023-05-03T19:28:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Hayley, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2023-06-24T00:35:02.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "73c85fa9-e512-4c68-ae45-25b7b979b23b",
"author": "Michael Solomon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-_aVzHroNsXbp_SQSpPu2oNaPyDpbnzYdMQMl2qobhU96rA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, Kristy was very helpful and professional! Well kept facility in a convenient location! Will be returning soon!",
"date": "2023-03-16T18:07:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2023-06-24T00:35:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c73685b1-3754-40e9-ae4d-13f73981738f",
"author": "Terry Ziolko",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTb3ppKe_vbipYL-k5pgJZk8lgqJnXTaja1E6dWF_9_rPEUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristy is very polite and pleasant and is very knowledgeable in her field. She is a definite asset to your company",
"date": "2023-02-27T17:31:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Terry, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! We're here for you anytime!",
"replyDate": "2023-06-24T00:35:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2bf78f63-3b99-4a72-8413-c9b1f34c3c12",
"author": "Shy Girl",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_nIqHa2QfGCGR2V2QwBJwyhDFyyR0uuu02pHQfJMJPfB49Za8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Christie was very helpful with answering my questions. Will recommend!",
"date": "2023-02-20T16:11:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello LashBella, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! We look forward to seeing you again soon.",
"replyDate": "2023-06-24T00:35:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "15b63c02-9f15-4a14-aa0f-04efaa28f53c",
"author": "Kent Besaw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-HZeOaiZwzfF6lctIfESjUd6KpV1ThzTrpSfVVdMNKXoJDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy access location. Kristy is very friendly and willing to help with anything. I really liked that the large units have a door on both sides for better access.",
"date": "2023-02-10T13:09:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kent! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2023-06-24T00:35:02.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "679aa476-e15e-4d21-a72c-e00fe88db564",
"author": "Kelly Laws",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBSxUuiK9khNqkba-jme8pNjITnnJzEckamcwiph0XFYyVykw3eA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-12-18T16:56:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5672363a-6077-4e4d-b7f5-4fd0271c8d75",
"author": "James Anthony",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4uiLFnrjW1w7DSenN4uhp4qyN3Z94qsPL2A_xgU2ja6yg8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very patient and understanding",
"date": "2022-12-17T19:19:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "James, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! ",
"replyDate": "2023-06-24T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e87c3ab7-9db1-4d7d-86b8-808297cca38e",
"author": "adrianaisabel10 !",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9z5er69nQGmECGsKn2JWrFvqX4gXBy276R_-7VLn4VtxgRkuD=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-10T19:04:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for choosing us and leaving such a great review!",
"replyDate": "2023-06-24T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "134d5432-f46a-49b3-bdc8-96d5488422eb",
"author": "Darrell Kimball",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUfGT95KPLrOFipotNhzPGp0_MM3ab9lnK0OVd75T0W6VcPI_9Ow=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff is 100 percent professional was able to find the perfect storage space for me. Update after 2 years I would give them 6 stars if I could. They have kept units upto date. Staff is very professional and friendly.",
"date": "2022-11-07T12:24:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Darrell Kimball, Your satisfaction is our top priority. We're glad you had such a wonderful experience with us! We look forward to your next visit!",
"replyDate": "2021-06-24T00:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5ed659b0-5f4e-4265-8cda-cb4db1818fa0",
"author": "Mikhael Rucker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4VfiE9XeOPq5RG9FGji2eqxLnH99AFPcuB1YWfctRizuRf7BSCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast, Friendly and very helpful thanks Christy ♥️",
"date": "2022-10-06T16:47:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mikhael, We are grateful and appreciate the time you took to leave your review. We will be sure to share with Christy! We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon.",
"replyDate": "2023-06-24T00:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "22976720-d88a-470c-8c5c-f72a91a6a794",
"author": "Michael Steele",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVmdf_Rzq2X_fXcHF4ih4b6B4FWt1P0peGPSSPvraBXdW6Dp0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-03T13:58:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michael, We're delighted to hear about your experience! Thanks again for leaving a great review and we look forward to seeing you again soon.",
"replyDate": "2023-06-24T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4e7ddf50-4089-4961-952a-83f5bb5a5a88",
"author": "cindy truesdale",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyaWxY_Mt96rRazYs7OfFjidhgxb1zNdAZJHxJ3l_IZibjKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Kristy Peters has been exceptionally helpful to myself and my family over the years and again today she has gone beyond and above to make my experience the best it can be at a time when my family is going thru a rough time.",
"date": "2022-09-19T18:07:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cindy,
Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments and let us know if we can do anything for you in the future.",
"replyDate": "2023-06-24T00:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dda69211-4dd3-4a98-a35e-f27ae5ce5216",
"author": "Dominique Crowder",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIe4lu40lyl1g3Xj8sUR4B6SHlzfRmEkdNpIM--y1uTeLttzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really great establishment! Nice employees, nice storages, & really clean Uhaul trucks in case of needing to move.",
"date": "2022-09-06T20:12:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dominique,
Thanks for choosing us and leaving such a great review! We hope to continue exceeding your expectations with great service. We're here for you anytime!",
"replyDate": "2023-06-24T00:35:23.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a1675cca-7541-4970-84a8-58933ffd7313",
"author": "Nikki D",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_EdwzToIXWJp7C06w_d-HS4T3lxJ90N6er7iABTQj6nmECOQyTw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service and great storage!! We used them for just over 3 months while waiting for our new house to be ready and they were so nice and friendly! They always helped with any questions we had and were awesome enough to call us back when they had a unit available back when they were so hard to find!! Thank you!!",
"date": "2022-07-14T23:07:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nikki! We built First USA Storage of Kannapolis to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.",
"replyDate": "2023-06-24T00:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "93241c34-7b5f-4c41-9085-b02040889334",
"author": "dachiell81",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-7eHsfFhFvF7c2X35a0-9iFRDmKfa0viKvhgFfLrxkG4UZFf0=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-05-18T19:12:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Dachiell81. We will share this with the store team to let them know how we are
doing.",
"replyDate": "2022-06-24T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76402625-412d-4a51-91d9-ff5d4133b54a",
"author": "Ashley Stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtX7rNiNVxN0ImZb297a3gWWaxz17BPHBSCOO4ID0N6Pq7pRg9=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-04-16T17:01:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating.",
"replyDate": "2022-06-24T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "49c30588-3481-4672-9005-1aabad60cb49",
"author": "Darlene Yates",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKA44rDjYQPVzMk5z-GZDgDjFclK_3W02RFsSggu7L9NSZbiU4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, safe, storage facility to keep you items if you need a storage space. I thought it is very high priced to store your items. But I went ahead and rented a unit. Because it does appear to be a safe place",
"date": "2022-02-16T01:15:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Darlene Yates, it’s great to hear that you had a positive experience at First USA Storage of Kannapolis. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.",
"replyDate": "2022-06-24T00:35:23.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d8a8f965-d667-46ba-9678-4cab8f8f487e",
"author": "Megan Kyle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHi_hORHdxnFAnd4JXr1EEXaPMOVA3rH-AE1ozY469csPVZxiTmA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-01-18T13:27:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you! Your positive feedback is much appreciated.",
"replyDate": "2022-06-24T00:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a99d6f7b-61f9-4253-88dc-0adac52a97a1",
"author": "Devin Beaver",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9Do1wumfj6o_9Y2xWVU0rowCy6-X-kY6Nktrpu8oJbUThHQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-11-22T13:43:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ccf26891-a059-42e0-8e5e-85fb4c73e754",
"author": "Lynette Fuller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqDv_0ac-c8VT26TvEVckqOFUKtZ1paJSSr3c7KGPGCG7aYt-P=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleasurable to work with the young lady at the front desk(my life is organized chaotic and I have a tough time remembering names). But, I came on the 28th of Sept to rent a uhaul, she was amazing helping me get it all together... And a few days later she was just as helpful when I came to get the storage unit... Im glad I chose to do business here.",
"date": "2021-10-06T09:18:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4c27d621-623a-49c8-9236-525a66e2094a",
"author": "Monroe Rice III",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTsLIVGTqEhhscp__UnSFWhu_I5JGlAx__UWrh94tRrRqhxLOPqA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This was an awesome place, ladies were the best and so friendly. I can't wait to work with them again.",
"date": "2021-09-25T06:43:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6b7c72d6-92e6-4350-ae2a-8e8d7a10bad7",
"author": "Amanda Kioukis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXFrEfkNJzXB4PTuQcqvux56z5lw4MM2koHVSt3OGlDnoEDwLGnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kayla was amazing! Very professional, friendly and helpful! Thank you!!",
"date": "2021-09-18T14:23:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "157de7be-1a06-4a6b-b14b-c4cbc0d7ee13",
"author": "Mocha Frappe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGRPiiWoldV2vmP8dqGJ4qHk9A-30GzDS7lEOA8n9CaAjH-_2L=s64-c-rp-mo-br100",
"rating": 5,
"text": "I stopped in to inquire about units very neat place Kayla was the representative and she was great gave me all the answers I needed she was very nice great smile very professional made eye contact I recommend this place if you’re looking for storage units.",
"date": "2021-09-14T19:49:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2db50696-91b8-4998-8a14-6b14bcdc3c4d",
"author": "Michelle Absher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRS0OWLu4OXLRvDgElI1GIvtm93Kv4zRVvAv1HlyI2ta4FZA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Been with them for years and they have always been helpful polite and clean",
"date": "2021-08-11T13:04:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8883397a-d909-4964-b78d-763e737182c4",
"author": "Stephanie Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfUuSKphBIug_vNUDZ602JC9kGQtfg8fTlCKFi4iVL7K7-YzOM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristi was super friendly and helpful. She wasn't able to offer what I needed but she helped me find what I was looking for. She went above and beyond expectations. Definitely would recommend.",
"date": "2021-08-02T17:43:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f8461255-9738-48f0-874f-c50f9597f21e",
"author": "Michelle Absher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJU0lToLnjL5BvCHIwZCBK6w6QMIS3ZX3fx1PPVD5kU4ab0Ug=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Always helpful and polite. 12years I've been with them and no problems",
"date": "2021-06-05T11:48:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michelle Absher, Your satisfaction is our top priority. Thanks again for taking the time to leave us this information about your recent visit.",
"replyDate": "2022-06-24T00:36:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "37370b41-917f-4625-9434-ea831f6f57e7",
"author": "Sarah Hunter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGu82Q1XCiai_ez_odcHN2JfiqStx28_gMEaKUl9EeammRTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Associates are so nice and accommodating.",
"date": "2021-05-28T13:16:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sarah Schaffert, We strive for 100% satisfaction. Thank you so much again for your feedback! We hope you have a great day!",
"replyDate": "2022-06-24T00:36:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db3bf6b4-0186-44b4-859e-27f3df82370b",
"author": "Carlos Aspiazu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK20t7NqjfFIROzigApx4r2fgOUs50zPC97IFAEdQK2lw5bdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good ,the area very clean people work there very nice and profetional",
"date": "2021-05-21T00:05:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Carlos Aspiazu, We strive for 100% satisfaction. Thank you again for letting our team know how we did! We look forward to helping again in the future.",
"replyDate": "2022-06-24T00:36:10.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "5a364b7a-e691-42ef-b903-9235e54e0fb8",
"author": "Thomas Guy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVulQhGCFf7K48G6GkCwFR2FTCQSoFgXYzPuS584nscYEcw0zu=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Clean place friendly people",
"date": "2021-04-10T15:26:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Thomas Guy, Your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it.",
"replyDate": "2021-06-24T00:36:10.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "64ee4b71-eb62-4480-bea9-8eb0c7c12998",
"author": "Jaimie Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1c_inCRWNLxdXjDjd6dzzwsFqyhepx2qSh3QDDOwothUU2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a great place and the staff have been nothing short of wonderful and so helpful! They are always there if you have any questions, comments or concerns and are just amazing!",
"date": "2020-12-16T01:30:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jaimie Miller, We strive for 100% satisfaction. We're glad you had such a wonderful experience with us! Have an amazing day!",
"replyDate": "2021-06-24T00:36:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e9368ed9-e489-4fa2-80fc-34930b58d987",
"author": "Kyle Spinner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjztKXJ_4uxWuV6nW4GG95neUDFxvukuojvv2rx0EzhK3POPny=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good price, friendly staff.",
"date": "2020-12-09T23:38:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kyle Spinner, Your satisfaction is our top priority. Your wonderful feedback and rating mean a lot to us. We look forward to your next visit!",
"replyDate": "2021-06-24T00:36:10.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "90f7bf5a-5e20-41c3-be4c-35baff9ec8ed",
"author": "John Castle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVTeRy0vzUjpNkDI4eKjgWoOOD_jYAq6DGWP50YTlDiDVuhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stop by to get some information about a uhaul and Kayla was a great help and very respectful.",
"date": "2020-06-17T15:27:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello John Castle, We strive for 100% satisfaction. Your recommendation means so much to us and we're so happy to have earned it. We look forward to your next visit!",
"replyDate": "2020-06-24T00:36:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4900ac59-c602-4844-85f3-e5e24a37ff22",
"author": "Deanna Hardin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1rlr708vd4W-Z8vTSZZigGdZmMUXuhn3_SUy_1hoo0d8P_Xeb=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-06-10T20:52:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Deanna Hardin, Your satisfaction is our top priority. We're looking forward to your next visit with us!",
"replyDate": "2020-06-24T00:36:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b37c32e-2890-4691-97e6-b34c4bdb922b",
"author": "Howl",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJtr2s9C0Efz906pCLbg4zc-9M3HLbB1hmRckt_MGuXMWy_gYudQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super helpful staff!! Very understanding and patient during these trying times!! Thank you for your understanding and professionalism!! Kristy is an exceptional employee and I am thankful for all she does!! Thank you again for kindnesses, patience and understanding!! Will recommend you folks to all my friends and family!! God bless!! ~Your favorite customer,\nValerie Moore",
"date": "2020-06-10T19:38:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Acixy, Your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Have an awesome day!",
"replyDate": "2020-06-24T00:36:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0405fb6e-0b65-4dd3-90d9-8b461487a8b2",
"author": "Robert Coffey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdsyO9mXOZf-0E2j5HhFLkXugy2yE7A2F_CILH6SMJkVDprA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff, reasonable prices. Safe place to store your belongings.",
"date": "2020-04-18T18:17:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Robert Coffey, Your satisfaction is our top priority. Your wonderful feedback and rating mean a lot to us. We look forward to your next visit!",
"replyDate": "2020-06-24T00:36:10.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "96955f05-8bb1-478b-8916-a80e5e4489b3",
"author": "ernest graves",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJarvtbXT_OrY9-NRGOlzjCVoabltsxv1r267X1-stCLI67QYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristy and Kayla are Fantastic , site was very clean and neat . I would definitely recommend.",
"date": "2020-04-13T15:26:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "a5d145a3-f8d0-46a8-8953-8c57a47ca7cc",
"author": "Michelle Jordan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUITKNTixgAwf_vBDP0tyoewdEK9RkXtg2xQt3tY5GSripIyJopLw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-02-18T12:05:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michelle Jordan, We strive for 100% satisfaction. Have an amazing day!",
"replyDate": "2020-06-24T00:36:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a646be4f-09d0-4dcb-84ae-81a731d0e26a",
"author": "Jay H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAOH5v3S_iVcFhwOGtrEUE19_xAWLoZD-naCjYBeuMNEAzB6PE=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Fine",
"date": "2019-11-15T22:32:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jay H, we're glad to hear you enjoyed your visit. Thanks again for taking the time to leave us this information about your recent visit. Take care!",
"replyDate": "2019-06-24T00:36:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "91e4b280-10fe-4883-b768-cc86ebc902e2",
"author": "Marisa Loftin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIa85BVchOw7bFUwJlvj3Y_mcqRKqE9KQCuASbAHCKSzjZbPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "They're very friendly and easy to work with. Was very knowledgeable and helpful whenever I came into get a unit. I was unsure of size and what was the best lock! Easy accessible and well maintained facility! I've had no issues thus far!",
"date": "2019-09-17T17:20:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating and kind words! We strive for exemplary service with every customer, and we are glad you found that to be the case with your experience. We appreciate your feedback and hope you have a great day!",
"replyDate": "2020-06-24T00:36:10.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "90e9c7c0-0294-400f-8932-036796310ef7",
"author": "Mary Jane Greene",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJVHU4UYju5W2U7sf3SVgH2lha6wqcqBRqJLhAle4YffTzxQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-08-17T00:27:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f9483f5c-9c0f-47f3-9e22-6ddc39f5fcd7",
"author": "Maddie Dean",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXW8fG5FoCK7wDkBnrcw1wiDe6iBpiUIgdbF-xI-EpgT76AxdBnA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "It was nice to work local. Very nice people, kind and helpful. I bought a storage unit at auction. One thing I really liked is how safe I felt after dark. Another thing I truly appreciated was how easy their unit doors roll up. You don't know how big of a deal that is until you actually have to roll it up many times in one day. Would recommend",
"date": "2019-05-25T15:21:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "93c2a8b3-4bde-4ff5-a57e-ef4f64e9c172",
"author": "Kerry Keith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqJvdu8kg1UvB61vgAD7Uxlch0qKL4G-4TCuPn8PP001yTgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place 2 store something and they rent u haul's 2 and sell boxes and tape and bubble wrap",
"date": "2019-05-09T09:03:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kerry Keith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at First USA Storage. We hope to see you soon!",
"replyDate": "2019-06-24T00:37:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "86919355-afbe-4ff5-9c4b-facc17886492",
"author": "Deborah London",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXh6GP0J4hrmHQsa2cnR_Gq38t2PQnEAKFEGm5PpQq-XeE0uSnV=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-05-08T02:18:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2019-06-24T00:37:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dd260d21-cbc8-4840-af0b-822bd9f79fbe",
"author": "Kim E Lowry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlwZcLoXHCucThPrGzp3qOceZ0pFs-CTQ9fEna4oMM9XMqOSo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "kristy is a doll. very professional and affordable",
"date": "2019-04-24T14:07:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kim Lowry, thank you so much for your positive comments about First USA Storage and our great manager! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2019-06-24T00:37:23.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6abf50f8-16df-44cb-a61d-880e0beee13b",
"author": "Bob Randolph",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIe_uExCm6O0nofe5r9KnheH9EN3StrEEuSBVGXKClOHL2kQA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Called for more information, reserved unit online, took load to location, filled out paperwork, paid, got unit, emptied load into unit. Entire process was quick and efficient. Units are reasonably priced and well maintained.",
"date": "2019-04-23T11:37:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at First USA Storage!",
"replyDate": "2019-06-24T00:37:23.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d47a274d-cd83-4ae2-9229-8e1e1d72a4cd",
"author": "Lisa Revis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpEsOzvfYb-qjAAMm5rN9C3UpBgJ2-jBAnJ0DxCWpA1DHQrU8ntw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "would have been 5 but the upfront processing fee :/ I was already there by then otherwise I would have went somewhere else.",
"date": "2019-04-09T11:10:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa Revis, your satisfaction is our top priority. Added to all leases is a one-time $20 administrative fee which covers the cost of our processing the new lease paperwork and is accepted in lieu of a security deposit on your lease. An administrative fee or deposit fee is a common standard procedure among the vast majority of all self-storage operators, though the actual amounts of each may vary from $15 up to $40. Ours is among the lowest in the industry, and we hope that our service far outweighs the cost of this one-time fee. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!",
"replyDate": "2019-06-24T00:37:23.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "2764d6b2-c4d5-4d5b-a718-aaa948b201f4",
"author": "Jeffrey Shumake",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQ37MEGZAB5rP3YrQVPlmM-O2e9MI497KAWuL5RfAd6sWqV5_LOw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great price",
"date": "2019-01-23T23:59:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jeffrey Shumake! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2019-06-24T00:37:23.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "738cfc48-c9e2-4703-8301-99efc28aba5b",
"author": "PC Outpost",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVL50P6Rnbc06OC60NG9tNJMV71kzeIQmXeZ8xKnrlOBYJRxS-H=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-01-01T20:02:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Pc Outpost, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!",
"replyDate": "2019-06-24T00:37:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fa36ebb5-100e-42a3-9418-745237d71e4f",
"author": "Theresa Furr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqh5_fFo7Epgj3hACdfWvOXdxvc4LsBETQwB5wCwPPljoNNQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Kristen is the best. She helped me with two storage units and a uhaul truck. I think the prices are a little high. But other then that I’m very satisfied with the location and the service I have received. I would highly recommend them.",
"date": "2018-12-07T22:39:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Theresa Furr, thank you for your kind review; we are happy to pass along your comments to the team here at First USA Storage! We hope to be of service to you again in the future. Best wishes, First USA Storage",
"replyDate": "2019-06-24T00:37:23.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "800e62b7-4314-4d6b-bb43-5b6bed858ab7",
"author": "Carl Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIMXcsOA_2XWo83b987PoCVFFwp_CybQ5ocXEzDIqEvn-lApoi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Service! Site Manger was very organized and treated me with respect and courtesy. I can’t remember her name right off because I had just found out I had to move everything out of my kitchen due to water damage. All that to say this she made the process seamless and sent me on my way without a hitch.",
"date": "2018-12-05T14:23:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Carl Brown, we're glad you had such a wonderful experience with us! Thank you so much again for your feedback! We hope you have a great day!",
"replyDate": "2019-06-24T00:37:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "36a92d26-2f98-4232-9d3a-8c0eb6b56f42",
"author": "Kimberly Hicks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9dnGkmVwR0tcqjApeEtOMxBXjrfXNLOyxIoN9ZBajAFOg1WiC=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Very friendly and courteous.",
"date": "2018-11-19T13:10:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "73a508a8-593b-4507-b722-747321f1d719",
"author": "K J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYFMds8_cou7FjV9SzzlVfNBUfgU82dEd-PBH-kQwTnAONxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-11-16T22:30:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Keith J., thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2019-06-24T00:37:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b0ddfd0-4eed-42e8-b391-896ba08b51fe",
"author": "Stacie Maxwell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGz-1CXBRdFAaNGmix_ezPtUDMOPi155q5-OSNLaLmCyhiuTcorw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-11-01T16:58:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stacie Maxwell, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2019-06-24T00:37:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c04544c9-0978-42a7-81eb-95ebf3dfd058",
"author": "Pam Currie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqNlgnevWc2ViPbw3BfsN7dK6Hg7GGLpSdow1q87DiqwJ4JQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-10-02T13:20:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Pam Currie, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2019-06-24T00:37:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a6a289f7-0392-4c89-aeca-042a24678e02",
"author": "Shawn Emerson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgyjYAoVQjerfQjoKToSzkmV4-AM2ATD3mnQmAueuYCH_DsA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Great",
"date": "2018-05-18T21:40:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shawn Emerson, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2019-06-24T00:37:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "835b3815-c5a4-43ab-8cc2-c775861e6f28",
"author": "Bailee Childress Pethel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJ48gqCYDPSEMJV-G8pg5yN1wa9qX4HvRuAGfwT5q3u6AwIg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-03-21T14:41:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bailee Childress, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2018-06-24T00:37:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c73ca60a-4930-47a9-adad-2e0db7d30df1",
"author": "Christian Barry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjHPuj6yvvDx3lcIJsurfdAgTNLaMION_dO6LXmmI6C-eGxw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Attentiveness of staff was fantastic. Took care to make sure every need was met. My family has multiple units at this facility.",
"date": "2018-03-08T18:27:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Christian Barry, we're so glad that we were able to go above and beyond your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!",
"replyDate": "2018-06-24T00:37:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0b68330c-0209-459b-aedd-b085a6441713",
"author": "Cathy Trocciola",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDhHZN_KMCSwsm3Dc1xEtIR3gZ6VUppR3iqu6B6qgtq8rLBMAP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Michelle was so helpful in choosing the right size unit. She is a warm and caring person. I would certainly recommend your company to my friends.",
"date": "2018-03-06T19:47:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cathy Trocciola, thank you so much for your positive comments about First USA Storage! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "37a9481f-d00c-42b4-b432-a2e66c7bb48b",
"author": "Christy Yow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwk6AyMNewNe0QzTyCzV4eycsSEw3-IDB6Tw1v0H7ml79pKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice facility that goes above and beyond for their customers. Friendly staff.",
"date": "2018-03-01T22:16:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Christy Yow, thank you so much for your positive comments about First USA Storage! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ac961796-0561-4670-9050-a7f038b6d8e4",
"author": "David Crisco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiH-BNe6wftCquZq-L1Ep_HAdfqhdoufVQaeiKgFl78Ka6GA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service and facility!",
"date": "2018-02-27T01:09:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David Crisco, we are so happy to read such a great review about First USA Storage! If you have any further questions, please don't hesitate to reach out!",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "46f1ff10-0a99-416d-bf5a-a68dbaad0690",
"author": "Rhonda Hogeland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1q4t3QuMWZkhRdjwrrOPc8VaV-wgjk1behfxxoj9cBziJsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility! Michelle is the best",
"date": "2018-02-27T01:04:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rhonda Hogeland, thank you so much for your positive comments about First USA Storage! We can't wait to see you again, have a great day.",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ef7fb515-2477-44b2-838c-7dd0e87d5a1b",
"author": "Michael Haskins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKmP4S5jXhWa5o0Pj9xLHB3e37D0x5kmxSmDou5YtZxZOpHgdX=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Michelle is awesome! Great customer service skills!",
"date": "2018-02-22T20:57:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael Haskins, we are so happy to read such a great review about First USA Storage! We can't wait to see you again, have a great day.",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ade09a89-c0e3-4007-a2cf-c0aea1b0e920",
"author": "Drew",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhOkNm5FKOPt4lTkZUTJ3W2X9LH0ZCVSoTjbohjo5Wx8l3tQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-02-22T16:41:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Poe Jr Nicholas, thank you so much for your high rating! Until the next time we meet, take care!",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6f527d32-5a01-405d-aa66-9f937370ef20",
"author": "Pam Bradley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5CHbnKfpx87-_Xq_GjO7t-vETnlBdwfUNCBfK1-SL0Qpwow=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-02-08T13:19:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Pam Bradley, thank you so much for your high rating! We hope to be of service to you again in the future. Best wishes, First USA Storage",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bbdf455d-79c9-47cf-93e8-a617e3ca7a3e",
"author": "Mechelle Weddington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdpPUbj4OmOLQuKdUusalXHXf1MCkJ-ABGmQbNwjnFD-KmQpY=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently rented a uhaul from this facility. Very friendly staff and easy to return the uhaul. Would recommend them for Uhaul and storage too.",
"date": "2018-01-30T01:04:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa Mechelle Miller, we are so happy to read such a great review about First USA Storage! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a4a88f81-047c-4689-8a96-8242eb517b26",
"author": "John Zig",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWt9wjAFtbS9lyCaWjcdRlu06ZgPhXwAGzRPgmsdPlOv4ZCUsqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-01-11T23:01:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John Zig, thank you for the high star rating! We hope to see you soon! We're looking forward to your next visit with us!",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "002ca6bf-b4d5-455e-8097-79ce0825f0a9",
"author": "Ray Everett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlJUqS1EUcFMP0t-xm-9sV1Rew8ah7oUAOIqXvEEej0XKOZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "After working with the staff at First USA I would recommend them to anyone. Michelle has been great, always helpful and couurteous. The property is clean and well maintained.",
"date": "2017-10-27T02:37:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ray Everett, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d6ad0887-40da-440c-9ae3-cb23e03837d2",
"author": "Caroline Cox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaSUWS7YlygBnQZ0kfrKaBZlVryvk71nFAcrIb21ZPogclK8kP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice facility with convenient location and friendly staff!",
"date": "2017-10-24T15:47:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Caroline Cox, thank you so much for your positive comments about First USA Storage! We hope to be of service to you again in the future. Best wishes, First USA Storage",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fe6aefc7-0e24-4e32-9600-4d65f2b170dc",
"author": "Jonnie Harvey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7InJBmDHbDxsKWJo2xdir3u5VBTPtkCQ0DhWjXULe2LLR7g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I give Michelle a 5 star for being a great asset to this company! Should you choose to do business with them, she'll take care of you for sure!",
"date": "2017-10-24T15:42:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jonnie Harvey, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fce0d480-26fc-4cfe-baf1-5b115a313ff2",
"author": "Jenee Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpbtu3hO3aLg5Ko4Q5wSoOmyknbAMgBpqY83WPMfcr13oB02QC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Michelle is the Sweetest person to have run this place. Its fast and efficient. 5 stars for sure!",
"date": "2017-10-24T15:37:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jenee Rogers! We're so happy we were able to help you out! We can't wait to see you again, have a great day.",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b257667c-9965-4233-84d2-bbc9a3c376c4",
"author": "Elana Miles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2RJ3zOWlGLJrcH32mC0xyNzFO6sE1Ot8sfgMfMGR-bS6muMMY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-10-24T15:27:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Elana Miles, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1ec4552b-e663-4da9-96f0-26baede0045e",
"author": "kim setzer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoPwQfwZZBz02mmr3SFkSf2d-OuXYgcldaV2pqOISMcso6p5YI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great company and friendly staff.\nKim McQueen",
"date": "2017-10-24T15:21:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kim Setzer, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, First USA Storage",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "93783b06-a4c4-48f9-9766-8a54b7378fce",
"author": "Danny Caldwell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKo5dQtfDj0cb4N0Zla_YN1UMbPk2HP65P1oM4IarTHqEVu6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "have many years dealing with this storage facility and would recommend to every one needing to store your items c9me here first",
"date": "2017-10-23T18:52:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Danny Caldwell, thank you so much for your positive comments about First USA Storage! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e08e164c-2384-4f6f-8693-f9f31cd2659b",
"author": "Amanda Christy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQkzxafT3bwMiUSNuKNC1_wTJuTBGmEslsQ5uu3JitKZnX4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff and location! Rented a Uhaul from this location and helped with all my questions. Love the fact they participate in the charity storage unit auction!",
"date": "2017-09-21T16:33:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Amanda Christy, thank you so much for your positive comments about First USA Storage! We can't wait to see you again, have a great day.",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3ec68875-9620-4b54-8367-8c061be3c074",
"author": "The Southeastern Paranormal Society",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVf_F6ViE2yXO1OZqk_nfPTcVXsa4TpHdPz8bOAGxu-zngTNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience with them!",
"date": "2017-09-21T16:29:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "The Southeastern Paranormal Society, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c98e72f3-6ed0-49be-8e31-4a4f813ac70a",
"author": "Emily Cruse",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoOC6WrFPEV8ITPhJuRsnOAVl_KrKKrhrvoHwBYNw8txOyYfpZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, clean grounds",
"date": "2017-09-21T16:03:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Emily Cruse, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "6dd396c7-bcc1-4de8-9024-73cb3a4b980d",
"author": "Will Coonen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkhen0T5g47ImHAsk4UnREwOBkPrX-g8RU8H0r6XDIx75wdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding Customer Service! Michelle is a PRO and does a great job with her customers. You're lucky to have her as an employee! Keep her HAPPY!!!",
"date": "2017-09-21T15:58:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Will Coonen, we're happy you found our staff to be so supportive during your experience here at First USA Storage. We sincerely thank you for the positive review, and look forward to seeing you again soon!",
"replyDate": "2018-06-24T00:38:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "782debd6-3f8f-462a-bcd7-3c969c842db9",
"author": "DeeDee Dooley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0A67SPtcuW33DrSdrYqmcNJBVL0yMu256ASp0yiX2nEgyS7Yv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Michelle is Awesome! Always pleasant and upbeat. Great\ncustomer service!",
"date": "2017-09-21T15:57:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Deedee Dooley, thank you so much for your positive comments about First USA Storage! We can't wait to see you again, have a great day.",
"replyDate": "2018-06-24T00:38:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "68e5ca5b-6a6c-45f2-ad57-15936d84e145",
"author": "Patrick Kueviakoe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_RMSbauAkt19yrQpQ6PGZZYt4svi_g2oMohQy5LAVCqz1wuHI=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lady on site is very nice.",
"date": "2017-09-19T23:10:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Patrick Kueviakoe, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2018-06-24T00:38:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e2f19c70-dca9-44d4-b088-a7c7ddd67972",
"author": "Jann Kirkman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJl6Z0LIzAq5xip-vf9G8fmrCblSoI2mWGziY1j7zgXJ3nOBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Service, always clean, well lit and accessible.",
"date": "2017-09-19T20:33:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jann Kirkman, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:38:06.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "e036afbd-7b45-4925-84d6-28f3e8879401",
"author": "James Eudy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfu8KmqjML1BAu29k1EJMT8PNgUJvJN5lJ0pBPTCGnGFN5PA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional office manager. She explained very plainly what the rules were. Explained all the contract very well. Answered all questions that were asked. Very neat and secured facilities.woould highly recommend.",
"date": "2017-09-19T20:22:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "James Eudy, we are so happy to read such a great review about First USA Storage! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2018-06-24T00:38:06.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "07a84cce-1de0-4a44-a125-b8326f0cf50e",
"author": "Angel Farris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNbkFgN-Ma8tgSqsatdjJVJhAHCi9ddAlvaXh8iGwOAYLL9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly personnel and the price is right!!",
"date": "2017-09-19T18:20:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Angel Farris, we strive for 100% satisfaction, and it is great to see you had such a positive experience at First USA Storage. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2018-06-24T00:38:06.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "32fe5887-7ea6-4325-a05f-1f201f458805",
"author": "Dawn Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfAxczgaAImrWBP6NpXGbE2B8N9dS_FwanawsbOonAJXoQ9xkb=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2017-09-19T17:46:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dawn Evans, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:38:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "906175d8-d8c8-4d77-a178-fed9740c649b",
"author": "Michelle Wall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2q4cbGh0VwXDtV_DFzsqWClNKyN8a8iydTZhjoRI1Zn1wTA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff very friendly. Reasonable price and clean storage. This storage is right for me. I would recommend this place.Thxs!",
"date": "2017-07-19T11:14:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michelle, Thanks for the great review! Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon! - Mini Mall Storage",
"replyDate": "2023-06-24T00:38:06.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f44fcadb-cd82-4f3f-823d-34042135cc7d",
"author": "Libby Flowers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqAEQYg09TWR__CZDPCsx7oGC7F0yCYIGzxSm7q1z3WFqEIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-06-26T13:07:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Libby, Thanks for the kind words! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. It was a pleasure to serve you. - Mini Mall Storage Kannapolis",
"replyDate": "2023-06-24T00:38:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7cc9d22c-fb66-45da-9530-f8846cf27823",
"author": "Amy H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXS1MAi6jw37hJVM1PMPYrotjYsolheoi0KGvz35sv19FMVT44n5A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-04-28T19:56:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Amy, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time! - Mini Mall Storage Kannapolis",
"replyDate": "2023-06-24T00:38:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b7f1978b-018b-4b49-b4e4-3e72e0e8f66f",
"author": "Lisa Henderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUC-51R_09fVVhQaIIx3ocDMDBXHb0HvcnJwXYQ7FQlG1eIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-04-04T19:40:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lisa, Thanks so much for taking the time to share your positive experience! We look forward to keeping up the great work! Sincerely, Mini Mall Storage Kannapolis",
"replyDate": "2023-06-24T00:38:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2829ce07-6e52-4fd6-b639-88be61601a2c",
"author": "Jami Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKThBQ9EHcGTBQq0kuhT0_hjld9kqp8-yXEjV7R9gn-VZMPkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Michelle Lockhart (front desk) is so helpful and friendly. Very clean storage. I would and will recommend this storage facility to everyone.",
"date": "2017-04-04T08:21:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "jami, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you. - Mini Mall Storage Kannapolis",
"replyDate": "2023-06-24T00:38:06.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "cca16b8d-da3b-478f-a385-f7132234f873",
"author": "Cyndi Dale",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7hL96RVPHzdghK8xJ5RjE6uHwjAAv2helJ7rS9ZmemjhKXcs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice facility and customer service. Would recommend!",
"date": "2017-03-28T14:40:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Cyndi, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! See you next time! - Mini Mall Storage",
"replyDate": "2023-06-24T00:38:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "49a21c2e-57d6-4ba9-95b8-c542803c5cf7",
"author": "RE Lock (rlock1965)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3QOOHbCJNHT3dHESjKcR_Z-0PyH9zxAksOA-SipFLPdz2og=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-02-15T22:36:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello RE, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! Sincerely, Mini Mall Storage Kannapolis",
"replyDate": "2023-06-24T00:38:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "99b849e7-fe9a-433f-b5a4-0aabecbe288a",
"author": "Karen Denny",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOUP7Reh6uSzzyut_mJkQwOYDwpEisSGlh-kYM0cTvS4XxrRnZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-02-15T21:46:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Karen, Thanks for the great review! It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon. - Mini Mall Storage Kannapolis",
"replyDate": "2023-06-24T00:38:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a4815418-e7a4-4eab-80ab-f3b0a1e813cb",
"author": "Audrey Carpenter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCyLOvULJarJdl0g1HuHHspsrYM1R-xiHI7ecFqv9EbA8dbA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-02-15T21:44:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Audrey, Thank you for the awesome feedback. We love that you had such a great experience! We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon! Mini Mall Storage",
"replyDate": "2023-06-24T00:38:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2c833fa4-1456-4f94-b7a1-852fd3677a2e",
"author": "Lara Ladd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8-oHr5q2u88JxA0UJQ-yqHa7BV4OTtOHY8nE9uiPcfx8u1GbC1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility!!!",
"date": "2017-02-15T21:40:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Lara, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime! - Mini Mall Storage Kannapolis",
"replyDate": "2023-06-24T00:38:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c710fb68-f3c1-48fd-aa54-60fa280b1472",
"author": "Kenneth Stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwfz_ITllIiQlfbOiZ-uh8sZmt1-FxYo7YpDwJQmBB5frsCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice facility with great customer service. The staff is very professional and more than accommodating for its renters in my experience.",
"date": "2017-01-23T18:03:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Kenneth, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon. - Mini Mall Storage",
"replyDate": "2023-06-24T00:38:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
}
]
}