{
"summary": {
"average": 4.6,
"total": 215,
"distribution": {
"1": 10,
"2": 5,
"3": 10,
"4": 15,
"5": 175
}
},
"reviews": [
{
"id": "e77840f7-c1bf-4fb0-a088-c157682a4537",
"author": "Matthew Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2QvWcMLgFFS-5weMWj6F-Pj6TsGCZIUMc6nDDRG-h3cLNQnM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and helpful",
"date": "2026-06-22T15:30:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Matthew,
Thank you for your kind words! We are thrilled to hear that you found our team to be friendly and helpful. Your feedback is invaluable in helping us maintain and improve our services. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-23T15:37:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9680c1ef-5a15-43e0-b069-d4285064af2b",
"author": "Pat Mappe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQJwurtn5VflKAWyVu57F0Kv3lZZ42vNKRT-CJxH-kVzkcc_9d=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I met an nice young lady named AD. She was quick and fast with helping me get directions to the right place. If ever needed storage I will definitely come here.",
"date": "2026-06-10T21:54:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Pat,
Thank you for sharing your wonderful experience! We're delighted to hear that AD was able to assist you promptly and efficiently. Your positive feedback encourages our team to continue providing excellent service. We look forward to welcoming you back whenever you need storage.
",
"replyDate": "2026-06-17T00:37:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4308100e-42ed-45c6-9b17-c54630eb91d2",
"author": "Randy Mell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2b1QC7_eIozmew16eOz5Cxy2N93k0jAg6cHiP85OuEJT5rA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Stopped by and spoke with AD about a week ago. She was very helpful and gave me all the information I needed pertaining to fees and other details.",
"date": "2026-06-09T20:18:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Randy,
Thank you for your wonderful feedback. We're thrilled to hear that our team was able to assist you and provide all the necessary information regarding fees and other details. Your positive experience encourages us to continue offering exceptional service. We look forward to seeing you again soon!
",
"replyDate": "2026-06-17T00:37:57.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "981fbe03-a597-498e-a3d9-7399e61a3683",
"author": "Maria Mcilwain",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZ38dVxZDhzTfRd9nCDgzpEQ-FiEfOHJLwQXnt3xuE6pPW4v8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional nice I would give her 10 stars if I could she answer all my questions showed me the unit I would always come here Thanks AD !!!!!!!!!!",
"date": "2026-05-27T17:26:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Maria, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!",
"replyDate": "2024-06-24T00:37:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bf5dfc1a-50f6-4615-ac78-37c2204988b1",
"author": "John Young",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtRs4BYNY-JoW_OKK2Z-oiGHw37VnmtnpMAnWxz2-KCEMC5w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Was in this morning and the two young ladies that assisted me with my uhaul were amazing! Thank you for creating a warm welcoming atmosphere",
"date": "2026-05-05T20:37:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello John,
Thank you for your kind words!. We are thrilled to hear that our team in Newton provided you with an amazing experience. Your feedback is invaluable to us and encourages our team to keep delivering outstanding service. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-24T00:37:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "909553a1-db5f-44bc-916b-e1be1475ed3e",
"author": "Jesica Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKt0YJZrdUurBuXEVsRSm1Qt_5MxKxlzZfb-UudfUIcfYoAvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-02T16:23:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-05-24T00:37:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fe8df29b-01af-4e55-80be-248b7b5f87dd",
"author": "Bryan Chavez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJu-Of5CYkcf8_cc-xyv0XUIjxpZovlr3TNvR9gXfT6KIY33g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stopped by this morning and AD was very helpful and nice with getting me assisted on what was needed thank you so much!!",
"date": "2026-05-02T15:07:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bryan,
Thank you for taking the time to share your experience! Your feedback is invaluable to us and helps ensure our service remains top-notch. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-24T00:37:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3cd0174c-c944-41be-91c6-f8c378af8542",
"author": "Chip Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDKyiTunscTfBkn4mnIyjs7uIkYsYbhTx7N1adBUuyhVrFEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-15T15:31:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-04-24T00:37:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ae2c529b-1787-45bf-b8a7-1d830713b036",
"author": "Pamela Leon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVyFnyGZSNUMNVxVuUq0fdAlqXrwsrSStLzYGW79ro2ZuPDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-10T15:29:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-04-24T00:37:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "36b606a7-5eb0-4652-8119-2b4e080e6866",
"author": "sprytripod",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLL0cJ9ibJsrWigpR3XGKMLxopoTt0NnimENB8nvjSo46Pn50e=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and helpful staff, Amber helped us get 2 parking spots. We've been renting a storage unit for 2 years here, would HIGHLY recommend!!! ⭐⭐⭐⭐⭐",
"date": "2026-04-03T18:30:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're delighted to hear that Amber and our team were able to assist you efficiently and make your experience enjoyable. Your recommendation means a lot to us, and we look forward to continuing to serve you well in the future.
",
"replyDate": "2026-04-24T00:37:57.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "326c914e-aadb-45eb-9805-b8f45b5f6840",
"author": "Wolfe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUD_g1eW3Je3wbTEs9Dgcsr6sdvXGDEGBxusv6rKJUa-dk8GmoajQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-17T13:11:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-03-24T00:37:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fbadc2d9-65b0-4629-b349-6118332c84db",
"author": "Joshua Hampton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqZK9plZm5sufiLSe0hH9PvC0aE-m2L2dn6swXb0ltiLTeyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Samantha is amazing, she answered all of my questions completely and even found out an answer she didn't know of hands quickly. Highly recommend",
"date": "2026-03-16T18:14:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Joshua,
Thank you for sharing your wonderful experience! Your recommendation means a lot to us, and we look forward to welcoming you back soon!
",
"replyDate": "2026-03-24T00:37:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "26c8ff48-c17a-44a0-816a-f82733260013",
"author": "christine cosimeno",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhorrKBq9kCllT_CcqOery11Kk0o2gXs1ciSWUhKm2yXGwqiVI=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve been dealing with Samantha at this storage facility for the past 6 mths. She’s very friendly and helpful. We had an issue recently and she took care of it immediately. I recommend using this facility. My only concern would be more lighting.",
"date": "2026-03-16T16:47:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Christine,
Thank you for sharing your positive experience with Samantha at our storage facility. We're thrilled to hear that her friendliness and prompt assistance have made your experience enjoyable. Your feedback about the lighting is invaluable, and we'll certainly look into it to enhance our service. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-24T00:37:57.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "31170f37-b65c-4778-8c41-d8f1c8fe8788",
"author": "Jered Winebarger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKELfdtlfWfivz2xq9u9SkxQLbAHvrYlhxOB6_O8LnAcl9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sam is a serious credit to this company. While moving my mother, life has been extraordinarily hectic and Sam made our family not only feel like valued customers but like family coming home. Thank you for all you do! We will definitely be recommending you to our friends and family!",
"date": "2026-03-16T15:48:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jered,
Thank you for your heartfelt review. We’re delighted to hear that Sam made your experience so special during such a hectic time. Your recommendation is greatly appreciated and helps us continue to improve our service.
We look forward to welcoming you and your family again soon!
",
"replyDate": "2026-03-24T00:37:57.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "344ff272-1c1d-46df-9734-752ed82b7556",
"author": "Sean Richardson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3axXchUzrcOgwaJX-kuEIwrG7OuLlP8tv-oOYpihmWW_8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-16T15:43:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-03-24T00:37:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4d02e78d-dc4e-4a82-9a7a-855c2b4f0449",
"author": "K G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKapbLRkGGa3-E7wZtSVbXYS9nZrhntqqN-rfbyO0Cqce-HdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-19T14:41:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2025-11-24T00:37:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4a3d19a1-1d2b-4367-8a46-d391bd5f89a7",
"author": "David Correll",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWltCTo0A1dbpD2W4xjR67Zck0eMms69Dyw66oosSb1-Qjjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would HIGHLY recommend Mini Mall Storage to anyone looking for a storage unit. They are extremely nice and helpful to what you are looking for in a storage unit. They also provide outside parking for campers,boats and in close trailers of any size.\nThank you very much for helping me!",
"date": "2025-09-26T01:02:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello David,
Thank you so much for your enthusiastic review and high recommendation of Mini Mall Storage! We're thrilled to hear that our team was able to provide you with the assistance and options you needed. Your feedback is invaluable and helps us maintain our high standards. We hope to continue serving you in the future!
",
"replyDate": "2025-10-24T00:37:57.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "b8858226-b19e-431c-9a95-a4aca8864173",
"author": "Idrick Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7I3W9AvFbFIdVHsH_nSI-oVcY3tf_Hzg57nqkzZtDfq4aW5o=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were incredibly helpful. They answered any questions or concerns that I had. I appreciated the transparency of the process.",
"date": "2025-09-16T18:33:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Idrick, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit!",
"replyDate": "2025-09-24T00:38:06.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "0f4f8c8f-644c-4c84-a484-83b0ab46a80c",
"author": "Gerald Bartholomew",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJcUsu-a21zdSft7eQ5GnpXT9QZict0sbTf1MIFMP13jiGdBRx=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2025-09-07T23:15:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Gerald,
Thank you for taking the time to leave a 4-star rating. We hope to welcome you back soon for an even better visit.
",
"replyDate": "2025-09-24T00:38:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3fdab290-0da3-4901-ad65-88d352ea0610",
"author": "Ryan Few",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFoo5XANK-6TZDfPVl40sHLqGyB0pD_9Aty4KPHCaIYlHX0JE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Solved my storage needs super fast and gave me exactly what I needed at a very reasonable price. Best move I've made in a long time for my business",
"date": "2025-07-29T18:37:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ryan,
Thank you for your fantastic review! We're thrilled to hear that we were able to meet your storage needs. If you ever need anything else, feel free to reach out. Best regards!",
"replyDate": "2025-08-24T00:38:06.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "9732c77c-4cc1-4a42-a36f-d047ac82d2aa",
"author": "Sherri Gale",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6iYc-lxGdB5JOgq2ketLLDBmOlko_u9BmjAJkjvbEszIrTw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-07-17T15:28:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sherri, thank you for your perfect rating! We're thrilled to know you had a positive experience. If there's anything specific you enjoyed or would like to share, we'd love to hear more. Your feedback is invaluable to us.",
"replyDate": "2025-07-24T00:38:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "90753499-5f0e-424a-aa3b-dcdc3179bb2d",
"author": "Lakasha Swint",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUusLQDT-ZCDzRAN1e9P4cxqOocyZmf243TczdHwmfcbUjiXnKr=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-06-18T00:29:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lakasha, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! See you next time!",
"replyDate": "2025-06-24T00:38:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "79be64c0-8873-49e3-ad04-2eeb01e69529",
"author": "Jeffrey “Massiahx2” Sears",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgyqJu8Ei12rInw_DeVaxN4P3tLHilMgEgF15DLlWNP9jkg3Ff=s64-c-rp-mo-br100",
"rating": 5,
"text": "My family loves this place Samantha was nice and welcoming.....",
"date": "2025-06-06T20:26:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Jeffrey, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T00:38:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5a13c5f6-8807-45b6-95fc-aab2c898def6",
"author": "ShedaBoss",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnkAsDL3O6_8AZPuAfyz-NL_dxu35iiupxn1g50LdR77fW__Yd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Samantha is great, polite, and made everything quick and easy!",
"date": "2025-06-06T20:24:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear ShedaBoss, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:38:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4cf0ce1f-4aa3-4d38-bc79-6e7092ba2e32",
"author": "hope barger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrfqRL34sNGSVVZI3ORVuhEk4L-9qQxvWdc9oj8rtrqJkxJFYd=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "So good working with Samantha. She was on top of everthing.",
"date": "2025-06-06T13:32:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings hope, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!",
"replyDate": "2025-06-24T00:38:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fff44a86-3a10-4457-b74d-9980fdf4c68d",
"author": "Raven Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZhOq1yyYZivY9de3o8XCkr1pufY9IxPFpCJPI6BMw97AAkw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-25T19:07:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Raven, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:38:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e18b82d-bfed-4677-890b-fb21c642df6c",
"author": "Sarah Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_80fKrz6dqFV1YucyuKp9DktLv7JJb46DVQOEDASFZfB6mg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-22T22:07:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sarah, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
"replyDate": "2025-06-24T00:38:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b833ae4b-5237-4f4f-ac52-8d56dae352b5",
"author": "Eric Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwqAZNw_wANVCn8JN-m9h29VZrogSvf9Ka-GwNwwx2N6qLMftO=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-02-04T17:15:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eric, Thanks for the great review! Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:38:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8193dd27-3e87-494c-8399-b27c232cfcc8",
"author": "Jerod Buchanan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKphy8Ulmz79pksnIoUtL7e-eB8DUpqGuXwSsD1xAue_9XtyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tiffany was extremely helpful, and knowledgeable. Seems like a 10/10 person, and I felt like I’ve known her for years. Thanks again Tiffany!",
"date": "2025-02-04T13:54:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Jerod, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2025-06-24T00:38:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cae095b9-b290-4224-bde7-4e128ed6ad9e",
"author": "Terry Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpt2wFrTvT-Ps0sCfzbxJnIKgXrmvXV6jQ2GNEAlzmXPX0LA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager on site was very nice very courteous and very on point with her job she is top-notch made this really easy for me I think it's so very much and many more storage for the easy process and access to my unit thank you",
"date": "2025-01-04T19:42:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Terry, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:38:06.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "26e35c5b-b19a-45a6-b61b-b39cbfc279d0",
"author": "Dakota Barlow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2B0iANXQ_TL29jU9OW8SO8zXvK8XIaR8blR0UzDxW5qQSUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager, Tiffany was super Friendly and very polite.",
"date": "2024-11-15T23:03:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dakota, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T00:38:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d52409a5-7f7f-4a30-a5e1-ce1873a6fd53",
"author": "Ashley Lamar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJx9Dm2Ug_ZUQSZpldFzRkqBQDcQQvTxc9IcPh1_dEFRKXy3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "My family, and I are moving and we were in the market for a storage we called your company and was greeted by Tiffany. She was very helpful, and was happy to help.",
"date": "2024-10-08T21:51:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ashley, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:38:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a91e60bd-40c6-48d5-9089-4fab417af753",
"author": "Cheryl O'Neal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKq54GPD7SgEmLRLZsegIp_2zSnI3h62KMbYM20U3nWWzS62Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I am looking to move to North Carolina in the future, I stopped at this mini mall storage in Newton, and met this wonderful lady name Tiffany who is the manager.she showed me a couple of units and explained the rental process to me. She was very upbeat and professional.She is a great representation for the company.",
"date": "2024-10-08T20:42:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cheryl, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! We're here for you anytime!",
"replyDate": "2025-06-24T00:38:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "03bc4b11-69b5-4d98-b64c-f1475c893ef2",
"author": "Mari Letterman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkdbXc5ncfjkRdFaOeK9hV8zqzW0k5v5FcJ8MjsxSVT_mbHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The web site made it very easy to rent the unit on line. When I got there I had a few questions and Tiffany Mealing had all the answers and was very nice. The units seem to be very affordable and my unit was very clean.",
"date": "2024-09-18T20:02:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mari, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2025-06-24T00:38:06.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "b3e6ae52-1f10-4be9-aad9-2f667d927d9d",
"author": "Marlena Tallent",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKMnYWvtWxhM_kK8R-Spj1T7ko5Eflo9CUO_bOf--yGT0cZ2U=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-17T15:49:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Marlena, Thanks for the great review! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. We're here for you anytime!",
"replyDate": "2025-06-24T00:38:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7ca38aa8-6bf7-4637-b15e-27391bf01d86",
"author": "Vanessa Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3eTjUURqJUT2kbD0xSiuINQXO3JeL7H2dyRAAHSrVFgJzFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-20T20:52:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Vanessa, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! See you soon!",
"replyDate": "2025-06-24T00:38:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eeb75aca-d0f7-497e-be3b-efac03f9ef6c",
"author": "Josh D.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSdHlkTag_B6uaImwH6UwJLflIycEovWZyxBELRK_f1Tq40L4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-10T14:45:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Josh, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!",
"replyDate": "2025-06-24T00:38:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ef04cc86-cdf6-4872-8334-3e4476c4ad8e",
"author": "Marie Cannon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKG1PsxsTmDec7RNugasR-EdWbS1JnU7_Y0kqqvzaMQojZdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-07T20:41:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Marie, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:38:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e99a44e7-79a8-43ba-9c84-2ed516fa7160",
"author": "Megan Burnett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3WUlfMDFYY7kEuK3rE-opKXkNM4As_hETGTEtWzVVxgpQnA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tiffany was amazing and cheerful. Very helpful!!",
"date": "2024-07-23T17:33:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Megan, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2025-06-24T00:38:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1ed2638c-0d37-4261-a122-129caa4d7b75",
"author": "Thomas Clontz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoNiKq-2Yf7xtDl7aCyGSCLJ02fsgliLGLs9u-Ls4lZwnXYlzk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tiffany is the best!",
"date": "2024-06-29T18:50:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Thomas, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you.",
"replyDate": "2025-06-24T00:38:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "89b9af91-e2a7-4281-adc1-35b925951581",
"author": "Amber Hendricks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6OjHQtf3BZYJEGXanYmrAZDSPG07YtpKDCYHt28_5Rcs5mzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful Customer Service!\nWill definitely use them again for storage!\nTiffany is AMAZING!!!",
"date": "2024-06-26T19:11:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Amber, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T00:38:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4e7d8907-91a2-4b10-8b45-029ef694ef5e",
"author": "Tarji Lackey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIW7xkxQhniZzy5xmPt6rIB_poLl8uBpo-mCzSg2eLlhpMf5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tiffany is amazing! Professional and very friendly!",
"date": "2024-05-28T14:18:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Tarji, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
"replyDate": "2024-06-24T00:38:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9307345d-0e6e-41f1-b188-7c8d78976cc5",
"author": "Tony Berry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCpels9U3sfAvaxfuIoqLFQyG96YVvNtl4wsnhhLArP8vELw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The time I spent with Tiffany. I was well informed and completely satisfied with the purchase.",
"date": "2024-05-01T15:19:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Tony, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2024-06-24T00:38:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "882e71b3-1712-48d8-a935-e6379358fe0a",
"author": "Grimm IDGN",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOnrMR-aJmv2wDipjyv2RYGEAmOmmaiA8qBQemgfVis2ppkCE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome",
"date": "2024-04-26T20:51:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Grimm, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you.",
"replyDate": "2024-06-24T00:38:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f117cfe1-c62a-4593-af35-7475839c178b",
"author": "Neng Yang",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXm6ojkhqJIg_b6pBD6gqGy7p0VmTIY7hgoPESkAoQ-9ITgA5t=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-30T14:33:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Neng, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
"replyDate": "2024-06-24T00:38:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2cdfc8fa-809c-44f5-b44d-d8188a3d6ca3",
"author": "Rocqwell Linebarger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHWblNdtB3XARpc86utVaA7DXlCtgCDKNQC46qyZpb7HJaqHeS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very sweet and respectful workers !",
"date": "2024-02-13T00:28:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rocqwell, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!",
"replyDate": "2024-06-24T00:38:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "60f4fa22-6d13-4a93-a140-2a99f6128500",
"author": "Lindsey *Linz-E* Null",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4QCcQJ27O5Y77-sccUhnfdaxWFU0f8lgLnUwKHZgq4YvSFPOmtw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My company rented a unit from Mini Mall Storage for over a year, and we loved them, the service given, and the unit we rented! I especially loved working with Jacquelyn Devos, the Facility Manager. She was always a pleasure to speak to and provided me with timely feedback and service! We will definitely rent from them again!",
"date": "2023-11-13T20:56:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lindsey, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. It was a pleasure to serve you.",
"replyDate": "2024-06-24T00:38:31.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4726d80c-4b0c-4f0b-9666-8880636ed61e",
"author": "Hans Hansen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvAAK0rAUPeE-bNnoFpPjATjyNF-8UqgUBb-jACgCGgE_QVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jackie- Great! Closed the deal",
"date": "2023-09-21T14:43:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Hans, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2024-06-24T00:38:31.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "7b6c00a2-d924-4b43-99eb-56b0255bd120",
"author": "Todd Watson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfP1g45IXIXln8LD989PAWSUuh7pSDyELPEb5pBeUN94svGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jacquelyn was very helpful and I told her what I had and she knew what size I needed.",
"date": "2023-08-29T22:15:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Todd, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. See you next time!",
"replyDate": "2024-06-24T00:38:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bee924c7-f7a6-4788-ba63-cfd76f8ce991",
"author": "Mandy Watson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUzGKlomGrVyyWw7xuGHJw0OevLYgL51-7lJAsO_DFe2yikIkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jacquelyn in the office is always kind and pleasant on the phone. Highly recommend doing business with them.",
"date": "2023-08-29T22:14:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Mandy, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
"replyDate": "2024-06-24T00:38:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eb901833-c0fb-4e51-a44e-cfa44f690a01",
"author": "Nikki Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKtLbbLALfMRU9GGg1DwHEiaV6VrYCfut_4fOJqabGGRCI-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jacqueline is so nice! She has been extremely helpful in my move they didn’t have a big unit available but gave me two combined small units worked perfect for my move!",
"date": "2023-08-28T16:29:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Ashley, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.",
"replyDate": "2024-06-24T00:38:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "03275d84-05ab-40cc-9043-ff0acb776402",
"author": "Adrian",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLywnjPBPj9IQDgWLNTXco7RpTXliDKiPPtlmR-J-C69P3zcA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very polite site manager helped me with my gate code and showed me the parking spot where I would be putting my camper and car at fast and easy process. I do recommend this storage facility",
"date": "2023-08-24T23:28:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Adrian, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2023-06-24T00:38:31.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "24991386-92e6-4fae-9fe8-9fa4dba43162",
"author": "Jeff Hayworth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSAXJc0TJxFpeKM9yCZIS2lNNUFJKXbO5xQw_hzFyTCVimIMbF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mini Mall storage has been a great place to deal with and Jacquelyn is awesome!!",
"date": "2023-08-22T17:40:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Jeff, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
"replyDate": "2024-06-24T00:38:32.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3b678721-6ebe-4e36-9de5-73b3ecd7c4b1",
"author": "Junior Berrospe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcgiimvGp3_zYvXUNmFuH2OERAiRvVQTDXs3aOueVH3_DB2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jacquelyn made the process short and simple. Would highly recommend",
"date": "2023-08-17T17:23:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Junior, Thanks for the great review! It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-24T00:38:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76569068-af5c-48dd-abf3-6d717e5fe3b7",
"author": "Leonard Burris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtGbr8b3ReMRv2SkDMMSKnZjgKEwm-7tqCirItOjvp_N_K8w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jacqueline was helpful",
"date": "2023-08-02T15:04:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Leonard, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-24T00:38:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0eefe5cd-3325-471e-ac91-949e6f5819f8",
"author": "Norm",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSVQfZlAPJQ4CSsgMzYniUB_LEnMgW4fqg2ja3hf3-C8gYTQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jacquelyn is a great manager and looks after the units and keeps you well informed. I've rented here for 10 years!",
"date": "2023-07-29T14:32:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Norm, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2024-06-24T00:38:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3a6560fe-15a9-45ac-96d8-3c102b08be24",
"author": "Seana Marcillo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXENJl8aFoeGEIkDvy84_NX3KZwxuwLnuoCLL0lf5rBb3Ca3aQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mary is amazing and helpful. Absolutely love the ease of use of the app for the storage unit. Staff was great at helping us set everything up and getting into our unit. Prices are great and will definitely recommend to others.",
"date": "2023-07-14T20:57:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Seana, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2024-06-24T00:38:32.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "7a6c40f3-641c-4460-b19d-0d8c274f26bc",
"author": "Cheryl Sims",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSugcZv5x8KrgsvZBWkFHZE_X7Yxh0rsHMcSgZreFFQAbFTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been customer for several years and have been extremely satisfied with the service and cleanliness of facility. Jacquelyn has gone above and beyond in helping me with suggestions.",
"date": "2023-07-07T18:57:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cheryl, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon.",
"replyDate": "2024-06-24T00:38:32.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9faf8ed4-256e-4c35-a501-ed58b9e02851",
"author": "Jessica Heavner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjCI1nVPimS7rrxTFmEmfn3_idfj63dkeffxH1yAqXk3mVykvu=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jacquelyn, the sales rep who I had the pleasure of greeting today at Mini Mall Storage... 😊 She was not only friendly and outgoing, but she was very efficient and thoroughly precise, yet quick at service and helping me save a few bucks. Would recommend this place to anyone!",
"date": "2023-07-06T03:23:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jessica, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. We're here for you anytime!",
"replyDate": "2024-06-24T00:38:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "56dc651d-b448-4fc0-b530-648cd18cf0ae",
"author": "Mike Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFAls2tczrpIvNsfYfqNXglGgaoEWAsJBziq-7JuekWA7WkWNl=s64-c-rp-mo-br100",
"rating": 5,
"text": "I purchased 2 auction units from this location and Before I even arrived Jacqueline had everything I needed taken care of,she was VERY helpful in expediting the process,I can only hope the company has or hires more people like her.",
"date": "2023-06-27T15:53:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-24T00:38:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "92be8954-fd07-42b5-8969-01b8002c4666",
"author": "Rex Yang",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyZVNpyll9_3_F-amAmqChJziyreud59wXJSjZedILVAelbKI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jacquelyn was very kind and helpful!! :) Recommend receiving advice from her.",
"date": "2023-06-21T21:51:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Rex, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2023-06-24T00:38:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e4fc1980-0038-4539-a2ff-28cd916388c6",
"author": "Calums Sellers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIjznb6xi2hEaOGALz2JrV2FpNBcCmnpDGGR-Cy_0MBC4h2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Jacquelyn, very kind and was a lot of help !",
"date": "2023-06-21T21:50:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Calums, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future.",
"replyDate": "2023-06-24T00:38:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b1c80c94-479e-4e71-b3bb-fc2a79a22560",
"author": "Calum Sellers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUdmbFe4jDjgTg_WmItK7HLhUp7GYSzCY7dBzy-32su6HXmuw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Jacqueline",
"date": "2023-06-21T17:50:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Calum, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! ",
"replyDate": "2023-06-24T00:38:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c11f9add-7139-43ef-bdf9-925deef55eb3",
"author": "C S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXlYJNGwazwU2yCbstxpL2jcVvsNq2Qf53K7SKnqbkd5Xkng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was looking for a storage unit and the lady in the office Jacquelyn was quick to help me with that. The property is well maintained and she is always glad to help if I have any issues. She’s great.",
"date": "2023-06-09T01:22:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi C, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
"replyDate": "2023-06-24T00:38:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "07f8a793-da78-4c62-85bd-07dda4e613f9",
"author": "Stacey Stanton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2DSINcj_QpjDMXyUi1WrjBR8WHZ8r4FQ_PcCPZ9GTL_QKtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was a victim of a house fire. I was in need of a storage unit. I stopped by and spoke with the lady in the office Jacquelyn. She was so helpful and kind. She quickly showed me around and we found a unit to fit my needs. She was very knowledgeable and explained everything to me as I’ve never had to have storage before. I couldn’t be more pleased. Great customer service. Thank you Jacquelyn.",
"date": "2023-06-08T22:04:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Stacey, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-24T00:38:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "45ec9ee6-71fb-4fd5-8384-742cdab38248",
"author": "BrianMichelle Howell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUG_3VtMdEifzFaNVV-mshrRo3iILikSJxFC165rvnONS6p0LP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jacklen was great.",
"date": "2023-05-23T20:45:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey BrianMichelle, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!",
"replyDate": "2023-06-24T00:38:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2d2b3e24-e6d2-4d33-87cf-ed74f87943c1",
"author": "Alexa Trejo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgJpDIyRlN9S_ZTWLijn2wjoirGhd5wqWUNs2DWbPMP8CKziI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super smooth process for starting up and closing down. Thank you Jacklyn for all the help",
"date": "2023-05-20T15:13:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alexa, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.",
"replyDate": "2023-06-24T00:38:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f386760c-5558-41c4-9430-a51fc713adb2",
"author": "Michael Devos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWiiApYr_5S-Kv4hNJmReEXkIZybPjppvDChwOJB-rdG1DBFEfy5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean, Jaquelyn was very friendly and professional!!!!",
"date": "2023-05-19T20:26:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michael, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! We're here for you anytime!",
"replyDate": "2023-06-24T00:38:32.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "934933a2-6e5f-4ef6-b7ed-58a60521f604",
"author": "Kayla Hunsucker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9Xqwcs0wMTxqZ8_E8kOPejF619Pp5oBStRHe_rs7FdtGQRQY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had the pleasure of working with a lady named Jacquelyn. She was very professional and friendly. Great customer service!",
"date": "2023-05-17T01:18:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Kayla, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!",
"replyDate": "2023-06-24T00:38:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9503c253-f1a5-44ee-8cb6-0ef64517494c",
"author": "Roger Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoOlE-aEgkwpCbZVr2f1C-PsjP1iXIFEnAU-R4Kf5p1efodPI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Thank you for all your help Jacquelyn.",
"date": "2023-05-17T00:43:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Roger, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. Hope you visit us again soon!",
"replyDate": "2023-06-24T00:38:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62d074cd-cb02-451a-9be8-c6efd828f8bc",
"author": "Kim Chambers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXHUGExCb9L1EpL1KPMqzRr2vrl6XA30vt05BDLpnrsSb9YA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini mall storage located in Newton Nc, is awesome! I had gotten myself into a bind & Jacquelyn DeVos, went above & beyond to help me with the situation! She even went as far as helping me after hours with any questions or any problems I had! I couldn’t be any happier with the service & help she provided & just Mini Mall storage itself! I highly recommend! Thank u!",
"date": "2023-05-16T23:55:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear kim, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. See you next time!",
"replyDate": "2023-06-24T00:38:32.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "f405d981-2996-4b02-b113-55f874046742",
"author": "Mary Bronowicz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbC91DT7m5v-DcjJ3of-QWdRcdX4GpVQTYpmCJnvS_VLEoFAMD=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was happy with my service at Mini Mall. Jacquelyn were very friendly and informative. Jacquelyn showed me the best value unit. She told me all about the features mini mall has to offer leaving my items stored here. I would recommend mini mall to anyone not just a place to store my items but a place where customer service is amazing.",
"date": "2023-05-10T14:34:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Mary, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon.",
"replyDate": "2023-06-24T00:38:32.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "78903c23-3dba-42a2-b062-07e06e8f0b16",
"author": "Shannon Hansley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLW60dVbGxkHDS_pF2L4S6Pqxd6PWesCSezNkpBtOPf_l9YLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-06T15:48:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Shannon, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future.",
"replyDate": "2023-06-24T00:38:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c47acb9b-f1f3-49ce-9b82-a475c97ed273",
"author": "Demi Andrae",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUohC9mHSoqzumODLf51nBDngzRyEk1bXH7Hao43oevbqRlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Mary helped me out tremendously. From the second I stepped in she was very welcoming and kind.",
"date": "2023-03-23T03:58:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Demi, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-24T00:38:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "134761ec-e9d8-4a13-b38c-4209e89e4bfa",
"author": "Rich",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWCNBRo5J52RIsxemUZRnfPBdPvICUndBiYCE9qq2pP3IrTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed some temporary storage for a few months.\n\nStaff got me in the right unit for my needs and was very accommodating.\n\n10/10 would store things again",
"date": "2023-02-02T00:47:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Rich, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!",
"replyDate": "2023-06-24T00:38:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "50afdea8-65d2-4169-81c6-454f623b2d18",
"author": "Taylor Estes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYFIgSMpGd46ZhwSv4V5vFoiNUbhiSTZg8ksmI7t5NNs9LfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jacqueline was very helpful and willing to show us multiple units to chose from even though it was very cold! She deserves a raise!",
"date": "2023-01-26T22:27:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Taylor, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you.",
"replyDate": "2023-06-24T00:38:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "33d8fa76-d3ac-4673-97fa-823cc3bb8485",
"author": "Shelley Estes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8DAudaVXjg0Ifnc-vL7Opctxw7Qkzgx2AjGCrqwXInvO0LdLDoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-26T22:22:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shelley, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-24T00:38:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "87493c0e-81ce-4a3f-8916-6fbbf88ef12b",
"author": "Kayla Keaton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9RD9_KUNl5ji30cppCzApzo6pls7u_MxsndvdgOUPvbAsO6f3=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-01-18T21:59:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Kayla, We're glad you had a great experience and we look forward to continuing to exceed your expectations! ",
"replyDate": "2023-06-24T00:38:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "242a09c1-ee2d-4a83-ab5d-b5e73ed8acde",
"author": "Denise Erby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWroeykoQV8k5gs5A3HtzLIL6dM31XxCrFRBo9o5W5kNFcfalpT=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-27T21:29:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Denise, Thank you for taking the time to share your experience. Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
"replyDate": "2023-06-24T00:38:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6558e00e-481c-4053-bba4-894a9d14f049",
"author": "Jacquelyn DeVos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGMpSevgu0N4Je-n4MK-FFlrHi9yJ15bwZaTPkyks61Dx7=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-14T20:48:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jacquelyn, Thank you for the awesome review. If you ever need anything please don't hesitate to reach out to our team!",
"replyDate": "2023-06-24T00:38:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ff73dbb4-fedf-44b2-a0d9-77bb38aeadd1",
"author": "Jody Cooke",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGVbthtxul_NaDVlmtdniG3OC6HBbKqj3l_FlaLaSov8s25XRL=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-20T21:04:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jody,
Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. Thanks again for the awesome rating!",
"replyDate": "2023-06-24T00:38:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82ac0228-8577-49b5-a3fb-920619b70f71",
"author": "BeastMode",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIET17n3-n_TzejsVmObKF6Z3io1dE_DYfSKV0Vk7MV5ObGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very fast and excellent service would highly recommend",
"date": "2022-10-14T14:59:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything.",
"replyDate": "2023-06-24T00:38:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7b9f67a2-d721-4ca7-af3a-f0acc6cfb08f",
"author": "Hayley Fox",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVPkwDQo_2TW-gLTin0QVciaqZNnuKR6hgZHN-xNqhqvxmjwc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Competitive pricing, facility is making updates as well!",
"date": "2022-10-12T14:11:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Hayley,
Thanks for the great review! We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2023-06-24T00:38:46.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3c4e5052-09f7-4cc4-9ef8-aee4eeef0864",
"author": "Albert Gantt (Bigplayerag)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXabOUZWkH2-Whgg0lYlRR8MLMcRV-xz7iuxCngToQRdWJYktH8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Super friendly staff. Haley was so informative about everything that i had questions about. Lots of different size storage buildings. Very competitive pricing on all the units. I definitely recommend this storage facility to anyone that is in need of extra storage. Under new ownership and the new owners didn't disappoint me with the selection of storage units. 10/10 HIGHLY RECOMMEND!! Best customer service i have received in a long time. Give them a call, you won't regret your decision to choose them for a storage unit.",
"date": "2022-09-22T01:24:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Andy, Thanks for the great review! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2023-06-24T00:38:46.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4efe303d-79ed-4dcb-9f33-1de760bc3d12",
"author": "Sarah Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9Or60evmx_dB3z1Xk8fyXi4PBhg4qkEHpFV1zTDHyYnm2GIJe=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-08-13T12:59:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sarah, We appreciate the time you took to leave your review. We are happy that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. See you next time!",
"replyDate": "2023-06-24T00:38:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "681497a4-8924-4e71-bc09-42c15445b78f",
"author": "Devin Shuford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKC8kp9XKBJn87Gc9LwKt3HV_sYg02KQNNekO6HM0_exXZpwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and very easy to work with 10/10",
"date": "2022-07-29T20:38:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We can’t wait to share your 5-star review with our team. They’ll be thrilled!",
"replyDate": "2023-06-24T00:38:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "74e4f5b5-c7d6-4ce5-b9be-9a4c1c4d1a67",
"author": "Patrick Havens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsxUArs_nPaIcDUC9gzWtEmDKLepDqXQtLWJSVRZtdaPzftN7w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very helpful professional and facility in good shape. They actually just replaced or repaired the gate at the entrance showing at least they keep up maintenance on what needs to be fixed,",
"date": "2022-06-05T03:59:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team!",
"replyDate": "2022-06-24T00:38:46.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "2a4b5fbb-efc1-461b-9f17-c12ba0a857d4",
"author": "Sarah Parsons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKlthGrhuaPUbfOEYdARctA90Dquo2yhIp3zSIbroOQoikig=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were very nice super helpful and very fairly priced! Would recommend!",
"date": "2022-05-19T00:52:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sarah Parsons, thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.",
"replyDate": "2022-06-24T00:38:46.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "78e78abe-fba7-4621-aa18-359b7dc19c15",
"author": "J J",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXML-EcuEaQQ6sgmamwIAKGL_kejLwaPyhtveFbKKm_CdwTQSY2=s64-c-rp-mo-br100",
"rating": 5,
"text": "very good experience",
"date": "2022-05-10T20:23:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much for sharing your experience with us. We hope to see you again soon.",
"replyDate": "2022-06-24T00:38:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "01d65161-e530-44ce-a4d0-03ed266ca12f",
"author": "Makeshia Pressley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoRK8E5u8G9nC9BfHOUIj6ZgPLHVJbUuLzkI045JUZtuPycA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Convenient location. Professional service. Manager was very professional, helpful, and stays aware of what goes on with the property. I would definitely use them again if I have a storage need.",
"date": "2022-05-02T13:28:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Makeshia Pressley! We’re so happy your visit went so smoothly. We’d love to continue providing great service to awesome customers like you. Thanks again!",
"replyDate": "2022-06-24T00:38:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b07efe3a-541d-44f8-bf88-94d0c0a6da44",
"author": "Vickie Sigmon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIB3Wn1GUP3wzvLFTisVJa1q9LwcIsSMbJYa816zjx5sLVceg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful, JR was great",
"date": "2022-04-10T13:08:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for taking the time to leave us a 5-star review.",
"replyDate": "2022-06-24T00:38:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2631c33d-9a28-4d12-88a6-855663dde8e7",
"author": "Patricia Merring",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWScu9Rz8qWnqCO7h0dc3MfZ3dEar-K7FZwUoA92uCFAaEVvrB-Aw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had my unit for 2 yrs. It's a Great place, nice ,friendly staff and great location easy to get too. I would recommend first USA storage to other customers.\nThanks for keeping my things safe . Keep up the good work.\nPatricia Merring",
"date": "2022-03-31T22:02:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the positive rating. We're happy that you're happy, and we're looking
forward to your next visit to First USA Storage Newton.",
"replyDate": "2022-06-24T00:38:53.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "3000afa5-d191-428b-a0a9-d23430b78ff3",
"author": "Garry Gates",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0Ax93nZz6lj1Z8IAYDADQxi0O14wTPHJ4WmyNjm0Q9uWOxYQ3=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "The guy who runs this place is security tight and will make sure your stuff is stored well. He also takes in can donations for the homeless and those in need.",
"date": "2022-02-11T13:11:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback means a lot to our team. Thank you for taking the time to leave us this review!",
"replyDate": "2022-06-24T00:38:53.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "5f10b7e5-1695-4096-aa53-4263c14a74af",
"author": "Al3X Misenheimer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkUIt_1iYYRFlU1Gzc-OAiYr7ATpmOAo9e9RZ1Rx1epPO9iFSR=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-02-03T15:58:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review! Your feedback is much appreciated and helps our team improve.",
"replyDate": "2022-06-24T00:38:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cf5ea017-7d2d-4486-8a70-cfb50944f913",
"author": "Tre Ross",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2OOk9Puwe4IbcsZx5sftBEtMB-Eu9uYoxXgaSSujjwhRAYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Employees were very helpful and friendly! Storage unit was fairly priced and clean! Will be back for any future storage needs and will recommend to friends and family !",
"date": "2021-10-27T20:40:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a27fa499-36ff-482c-b9c0-8a5c485bd731",
"author": "Allie Bowman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK47IlFbWOxZI88w824FsY5HsVp1xEgppsbY8qSOv1_de3CoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place clean and staff is the best so good in fact this is the 3rd time I have used them and always will not the closest to me but worth the extra drive to be taken care of",
"date": "2021-10-24T12:08:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "24ca85b0-fc63-4849-b5ad-1f53ccaa7222",
"author": "Dorothy Rizzo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXBqEIMUKmCXyOFdcGfEan0k6dwZgoUvKeldgMAuPQjPYRsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-01T12:02:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "435168ca-8bb0-44a2-abf6-f7ea6c6d5d33",
"author": "Daniel Ishuin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZfx4bpbj0Mp5X3aKMiNbyHG8CLbzhcJPeqF98rnX3EXLh2tyn=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place to rent from, very nice and helpful guy behind the counter. Rented for over a year and had zero problems!",
"date": "2021-08-30T23:21:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8b6b60f3-3b7b-457a-b1c8-157f3fe95566",
"author": "Davyboi1111",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAOCOqGLFjK1PbEjchPitaDFPlfASHL9jUTkG8XwSVdjikW9HR=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "JR was super nice and helped us with all our questions. Everything was simple and easy. The security is great! Very much reccomend! Would use them again!",
"date": "2021-08-25T15:21:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "52204ca3-4dc0-4415-b683-7d8bca6eff7d",
"author": "Rick Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKY3C-1X2ciFPkkEU-Mi7ZN7KuoIqiq1UAJuKaEWs-aC-cPtuU_w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This place keeps the units pretty clean and great pricing! Lots of space for a little a month, can't beat it.",
"date": "2021-08-04T14:39:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "e0160159-8eb1-44d8-ad82-38f1ba0889de",
"author": "Jonathan Stroupe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuFfKHerJXy91DFFEiXcXhpJIMLlPkPgXwP9V12e7y15bgfjL0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-05-19T21:44:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jonathan Stroupe, We strive for 100% satisfaction. Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2022-06-24T00:38:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ffbb210a-bf2d-4833-ba44-7dffdbe9b1e3",
"author": "Tina Younts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8IPPII-7swuP_6TfDJ2oWVg9T0KaOK5P_0ewZGiDmwyu_XxLl=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-03-27T12:25:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tina Younts, Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2022-06-24T00:38:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7aa4c203-87f2-47b7-bb31-0c6580ec74d4",
"author": "Katie Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK76GUTvZgA_SnMvZ2E7ByI_zRC_4DqoC9nb3mtdmvcnYaAwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "These people are amazing. I am only 18 years old and still trying to figure adulting out. They walked me through the entire process of getting a storage unit and gave me tips and ideas on how to save money when getting one. They are above and beyond kind and willing to help anyone. I 100 percent recommend them!",
"date": "2021-03-01T19:29:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Katie Hall, Your satisfaction is our top priority. Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2022-06-24T00:38:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f7a97ede-46fc-4b93-a380-2374ff6f98d8",
"author": "Gwendolyn Stryer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKMZoAopX2K_iKX14z4-CyHrnfu09Ae6YzmCf4M7eHKkkYJ5AX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Helped my a Most amazing JR Rochester. He got me everything i needed in an efficent and pleasant manner. Very conscientious. Update: Moved out and missed the office as I was too early. JR took the time to see my unit was cleared, called me, and finished all the closing finialites over the phone so I didn’t have to come back. Thank you so much for being there when we need you First USA Storgae!",
"date": "2021-02-26T20:45:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Gwendolyn Stryer, Your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. We look forward to your next visit!",
"replyDate": "2021-06-24T00:38:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8257b923-d072-4144-99c3-4fe840059724",
"author": "Paula Kiziah",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8kGAoStnhX6RUx3HWwvC_IeLUVxI3RE0z4S8I_Zx6HSC7fGRQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have a storage unit there, and I'm very happy with the way the company and storage yard are laid out. I've had no problems with my unit, or any of the staff. Very happy with my decision to store my stuff there.",
"date": "2021-01-09T07:16:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Paula Kiziah, We strive for excellence every day. We're glad you had such a wonderful experience with us!",
"replyDate": "2021-06-24T00:38:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c4a40e59-d753-4bcc-9a2f-c86696b36c1f",
"author": "James Holstein",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhADtuVAcTPLnHnDqZaIJEPS8d5bmBJgSIRlLcVFiIu0l-aw4E=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2020-12-04T00:48:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi James Holstein, Your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!",
"replyDate": "2021-06-24T00:38:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b0b22745-db01-4255-9652-d39011a9a3f2",
"author": "James Pritchard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-JO8MHQdzJrTazfd7huNoXnQYmHZbgKyEDjZ_zedNQvd_RAqlFg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place to rent a storage unit!",
"date": "2020-11-21T23:50:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi James Pritchard, Your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Have an awesome day!",
"replyDate": "2021-06-24T00:39:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d904fe69-17a8-4481-b149-6c8612206b86",
"author": "Bria James",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQeD_-UdbeScyANvkbgtdiFwAvr7mf6f-XfjiDAHFRKynJabEq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people!",
"date": "2020-11-21T16:41:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bria Washington, Your satisfaction is our top priority. Your wonderful feedback and rating mean a lot to us. Have an awesome day!",
"replyDate": "2021-06-24T00:39:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e4395495-78a9-4527-b46b-66ca93c0e7f7",
"author": "Victor Harrison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL04M63Fx3An0nDKG5SSwsGk7bQiD07nhrbXtOTeEcN3yt2yw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-09-05T01:53:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Victor Harrison, Your satisfaction is our top priority. We can't wait to see you again.",
"replyDate": "2021-06-24T00:39:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5bc1a93c-fc15-4d10-951e-4021f1c7fb57",
"author": "c1 calendar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIY5guyCILtgfEqTTe6BjpINBKeMYHVZxtheAJBoL44ZHC54w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best Storage unit I have ever used. The employees and manger JR were very professional and friendly. Very clean and everything was a super easy process. I would recommenced to anyone !",
"date": "2020-09-04T15:37:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi c1 calendar, Your satisfaction is our top priority. We're glad you had such a wonderful experience with us! We look forward to your next visit!",
"replyDate": "2021-06-24T00:39:03.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "bfada1fa-6ad4-48cb-bad4-7d80d5744976",
"author": "Monica Helton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXXS-K9Ohj_0ghmN3yt6MnwFbzyvPBgUOWBrftZUTRVRHsadKN9w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The owner is nice an answers all questions",
"date": "2020-07-08T15:53:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Monica Helton, Your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. We look forward to your next visit!",
"replyDate": "2021-06-24T00:39:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "22931df1-ca04-44d8-8b2e-f69bd139780f",
"author": "Marie Palacios",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEuFY_ZawHHTZcZnh_Ex7yEjW8GEUnqj5eswmTFIGB_jfdEg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Hands down the best service our family has ever received from a storage company. The site manager, JR, \"does it all\" and with an amazing attitude. He is always on-site helping customers, so if you call and he doesn't answer...just leave him a detailed message and he always calls back in a timely manner. We had to close out our storage unit on a quick deadline and JR made it happen so we could avoid paying for an extra 30 days for an empty unit. :D",
"date": "2020-06-30T16:07:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi marie connelly, We strive for excellence every day. We're happy you found our staff to be so supportive during your experience here at First USA Storage.",
"replyDate": "2021-06-24T00:39:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3ef4c122-4aa9-44c5-ae88-2b21d9e6a0bb",
"author": "Travis Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIS8tNvlm3G9Hnqgr_kPRw70QvOAmhGjCJHzUTMFshGyCDBqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-06-15T15:41:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Travis Lewis, Your satisfaction is our top priority. If you have further needs or questions, please reach out!",
"replyDate": "2020-06-24T00:39:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dd0f4815-dc51-425d-bcb3-5e8498b09cda",
"author": "Angela Litton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfs_A0kBiuweB7P5PNpC_lxug0P_ZXu2pn6E0vBIS2foC_0JoE4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-05-20T15:28:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Angela Litton, Your satisfaction is our top priority. Feel free to reach out to us if you need anything.",
"replyDate": "2020-06-24T00:39:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "54c3b19e-20cf-4a8e-8623-cb75e9235dc0",
"author": "Desiree Bloom",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgHnBAbGSMc34Uzmnu6W5CcmKB_7cNPfxdc8NKw2qcczjHaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-06T17:39:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Desiree Bloom, Your satisfaction is our top priority. If you have further needs or questions, please reach out!",
"replyDate": "2020-06-24T00:39:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5a83aba6-38df-4f73-b4e9-d84bdfb9ab71",
"author": "Roselyn Rankin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRfAIE1BIq77VRp1CAmpKFIa8SH8Iiq-jpcTno_11m0mDN_iiP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Didi is absolutely the best, First of all she loves the Lord and so do I she listens to me if I've had a bad day. The storage has met my expectations and so has Didi, I love my Sister in Christ.",
"date": "2020-01-08T20:40:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Roselyn Rankin, Your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2020-06-24T00:39:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0e5a44ea-63fc-464e-8fb4-9f5af4e7d11b",
"author": "Michelle N",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsgAANrpe9x-awt1EEvwwFpeuix_b3j71wqhLkU4s4jeppsPg8HQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-12-31T18:43:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michelle Benson, Your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.",
"replyDate": "2020-06-24T00:39:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cfc8ea5f-1713-4a08-97e7-5575da964f97",
"author": "John Whitley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSfOGF5dSqJvn86fu9Ab104dtRPeBV2H1GXSBXt6sxJaqgH49E=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly Staff, Clean Area, Easy Access!!",
"date": "2019-10-30T13:23:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello John Whitley, Your satisfaction is our top priority. We're glad you had such a wonderful experience with us! We look forward to your next visit!",
"replyDate": "2020-06-24T00:39:03.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "36ebcba3-2da2-4d6a-98f6-08ccf77ec83e",
"author": "Rice Nasoe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLet8ubCXdENqnQdeJgTO7VOYIT0_uLLDR6edBRhOkhCChWJw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I haven't even been with First USA Storage for a week, however, up to this point, I'm pleased with the services I have received. First USA Storage is prompt, professional, and courteous, on all services they have provided me with. Correspondingly, everyone that I have interacted with at First USA Storage has went above and beyond for me. That said, I will always choose and trust First USA Storage. Lastly, First USA Storage is easy to find, and has a convenient location for accessibility.",
"date": "2019-09-12T19:34:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rice Nasoe, We pride ourselves on providing exceptional service, and we're pleased to know that your experience has been a great one. Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2020-06-24T00:39:03.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "8f4791cc-68ab-4cfa-bb2b-0a97821246fe",
"author": "james brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlqQjRGjc7_uxIVkIIYTlcHBy-mYWtqhZeVEqd29i2wLbX7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-08-08T04:22:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b9fa1576-7912-4775-846d-8da284999ea3",
"author": "K Michelle Lail",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqlmHnE5h0sktosMz5YLDpbuiUjZGPa1rk6VcVMFdZHd0DvaE6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and convenient and very affordable!",
"date": "2019-08-02T11:14:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2491180f-95ec-4d29-a93e-3a5f698cd002",
"author": "Alice Mills Dunbar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIQvrouuF_aWnsKcZtpWKiSAuzdZ7dVHGwsgifJEuqo_kbiEDO=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "My man friend has his stuff there!! Safe place to store to store things until you are ready to settle down in one place!",
"date": "2019-07-14T03:11:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "9979429b-4d85-424f-bfe6-7c402b63d54b",
"author": "Michele Long",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJ0xfLgGiw5HkSKMDpxmT2S1L25-L_z3jd1PNXhUk47tEMUoeG=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-07-13T14:54:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7835e49c-14cc-4a42-b0c0-182876c361ac",
"author": "Oranna Day",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNwna22wjNP7I_HRbK4VAtpYgzL86zzAdoNfDzPF3aNH0wuQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is a good place for storage",
"date": "2019-05-13T17:11:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Oranna Day, we strive for 100% satisfaction, and it is great to see you had such a positive experience at First USA Storage. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2019-06-24T00:39:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5faf3e87-3b61-4d92-b540-f4ff68d96bdc",
"author": "Paul Roderick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQWYp3gK6U5Bp6-ZZxI39jB68GmK7cY92NaWO2_j_cHV57hzfl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very accommodating, never have an issue with my storage experience",
"date": "2019-04-11T11:27:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Paul Roderick, thank you for your kind review. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at First USA Storage!",
"replyDate": "2019-06-24T00:39:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40ccb345-cfe5-4c71-a378-f5ccd8255fb8",
"author": "Betty Vang",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKM58JD3JuMxPNMsP-CNx-WnyrR-6pkcNIwi7tYVMPVjt8KPA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-02-27T22:53:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d1d2a01a-0c89-4ec0-95c6-f50ec35276ff",
"author": "anitahendren",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaVls7w40M7z88uQGwEcnaZMgkVTDRg6ZQcO676cZ4XK3Q5A=s64-c-rp-mo-br100",
"rating": 4,
"text": "I have used FIrst USA Storage for many years. Great staff.",
"date": "2019-02-09T04:17:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Anitahendren, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:39:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1424c73b-2fb3-415d-be39-5fdb5dfeb232",
"author": "Ann Canipe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJL2QDIxGLcuX7OwwRa0C8nwmM4_u1oyN6POLYQPdllm3owHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is friendly and helpful. I love the convenience of the location and gated security.",
"date": "2019-01-24T13:40:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ann Canipe, thank you so much for your positive comments about First USA Storage! Have a fantastic day!",
"replyDate": "2019-06-24T00:39:21.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "4d77d0e8-0cec-4dac-a7f3-1bec2d1022e9",
"author": "Reon Mcilwain",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4yqphUD224wG99CzlmhNx7K6-OJ0BreT8fkvTYU11XWVsgILx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff",
"date": "2019-01-22T20:10:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Reon Mcilwain, thank you for your kind review; we are happy to pass along your comments to the team here at First USA Storage! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2019-06-24T00:39:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f87cbefa-5988-40c0-afc4-2c0f9c874f9d",
"author": "Jessica Matthews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLApHDWY-BlybYhY5CvtvVipwkfIjoVPBBAwdb3cLGq134ksxE=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff have always been very courteous and helpful from the first time I walked through their door in 2015. Anyone looking for a storage unit should use First USA Storage.",
"date": "2019-01-17T17:19:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jessicacnbxcdfvhfbdfhgfghr Matthews Fiji Bio Look, thank you for your kind review; we are happy to pass along your comments to the team here at First USA Storage! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2019-06-24T00:39:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d592a7ca-429f-4f2e-ae47-428a269f839e",
"author": "bobbi brewer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdM9KAgB0AUM7FCiM4V-bKDbR3ivGCUEy52iWbB6zHlVPR0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-01-16T21:55:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bobbi Brewer, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2018-06-24T00:39:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f69ca0c8-d241-45b6-bc20-dd7d042edddd",
"author": "Katherine Chapman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuITHldzs_md6Gu5a1idH31mcKQV-vJhliv3s26ffK9GUi7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place, great staff!",
"date": "2019-01-16T19:15:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Katherine Gregory, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!",
"replyDate": "2019-06-24T00:39:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c4268914-1883-46c9-b956-fd7e9c56f39e",
"author": "Sarah Boston",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvFcj-alFUSDs1doww5xIiqp0UUmdzvYxabrQedAAQnQXk4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-01-07T15:55:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sarah Allen, thank you for the high star rating! We hope to see you soon!",
"replyDate": "2019-06-24T00:39:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7aaef0c0-1664-4b50-834b-324ce71469fc",
"author": "Becky Matthews",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVv1nTuladmLlGHPKRSQBWfqke_1KPCYPFcBSDAiiAWetKMN9OK=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The best place to store your stuff it has good security",
"date": "2018-12-18T14:49:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Becky Matthews, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!",
"replyDate": "2019-06-24T00:39:21.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "dfa6cd6a-84f9-4db5-9486-56ce8350dbb0",
"author": "David Boggs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEWueQp8o2h1b3tvBivjbz9OKQHRiMQqySf7lcqJRoKG6hEhw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-12-12T19:11:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David Boggs, thank you for the high star rating! We look forward to your next visit! Take care!",
"replyDate": "2019-06-24T00:39:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "84741188-13a5-4a08-8b2a-927d5842b2ad",
"author": "Stacie Maxwell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGz-1CXBRdFAaNGmix_ezPtUDMOPi155q5-OSNLaLmCyhiuTcorw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-11-01T16:57:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stacie Maxwell, thank you for the high star rating! Thank you so much again for your feedback! We hope you have a great day!",
"replyDate": "2019-06-24T00:39:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ac6cfac8-daec-4502-ae39-df5fc024af83",
"author": "Pernell James",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8VOYtqGbhAGbmuIq3zL4co3voRdJ3vZ0Q-G12XTVdhzoXOA=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2018-09-14T17:01:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2019-06-24T00:39:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f8604e6-39a6-4c72-9adc-805e2c8843aa",
"author": "Mike Cline",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVk4TgK9ga4HggVJlufpup6SgYxMPdtBWaIbQs920uPnpndxxPZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Reserved ahead of time, check in without any issues.",
"date": "2018-09-02T20:19:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2019-06-24T00:39:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e0959d48-032a-446d-b32e-bc958d5c3b0a",
"author": "Jill-Anne Ward",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWU2urlE7BCVePrNT6E0vcgyubQnnAhW2otMdkzvF2kwcgU8zDKMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-04-20T13:09:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jill Willers, thank you so much for your high rating! We hope to be of service to you again in the future. Best wishes, First USA Storage",
"replyDate": "2018-06-24T00:39:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "82ad12a5-82b7-43a2-8e02-ab9cdfd6f1f5",
"author": "Charlie Poovey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqx4KEQeAYOmiiKw_kewQZtfY6ffDkrBRv4fX5RoF9QNM32A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-04-05T07:06:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Charlie Poovey, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, First USA Storage",
"replyDate": "2018-06-24T00:40:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2c7cb8a1-2a15-4c05-9579-b2f68af0f0ab",
"author": "nicole rainey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzJ3MJrRPUwXeNVh0n4nQgtxAh5jiyG1_fnRWjYTHPcDaqs6c=s64-c-rp-mo-br100",
"rating": 5,
"text": "This storage is clean in a convenient location.The price is reasonable the receptionist is wonderful easy to pay your bill online. I would recommend this storage to other people.",
"date": "2018-04-01T17:34:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nicole, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon. - Mini Mall Storage",
"replyDate": "2023-06-24T00:40:39.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "c99642d7-57f5-4977-a901-f438c5b81045",
"author": "Jay Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOFPhNWADUcZmFhIZJVp_5_fpDox-0g4ypwEzsT3AhRpuv4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff and very pleased with all amenities.",
"date": "2018-03-31T14:10:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jay Johnson, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!",
"replyDate": "2018-06-24T00:40:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "16b19bf1-75ea-4698-862c-42e535489d27",
"author": "rosalind bishop",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgNLBu2DrgZYiuePxrb1ePJYVNOLxc-y0A0gnOkdIJOdSl9xA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I've been a customer for 4 years now and the employees/ managers, have always been nothing but courteous, friendly and respectful. They work with you as much as possible. They do a great job!",
"date": "2018-03-30T14:51:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rosalind Bishop, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.",
"replyDate": "2018-06-24T00:40:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e8665b3e-fbb0-4fad-beb6-1a5e8435efdc",
"author": "Gemma Dubuque",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLYZ7Yx6gWg-MMLxsXZh71Evh7W1cG4koEtV2TjTPaRIECCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-03-30T13:33:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Gemma Dubuque, we strive for 100% satisfaction, and it is great to see you had such a positive experience at First USA Storage. We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2018-06-24T00:40:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6a9b8ca3-329f-4db6-bcd4-2471e61f4786",
"author": "Susan Holbrook",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2YN-koPxKVBnPcZArlg8Kv_fIXBm0PqtxpwXB9folHW-q2Zva=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-03-30T13:31:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Susan Holbrook, we really appreciate your positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!",
"replyDate": "2018-06-24T00:40:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "31eaf13d-f323-44d0-8038-a2f0b31b155e",
"author": "Rhonda “Beth” Andrews",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhGkyBHS_MMmwO9d0TcbZI3wPW19CWVHhx5lbRPNrRhJXyu2aQNQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-03-30T10:56:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rhonda Andrews, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:40:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "921ebb81-9d9d-465e-9478-1ed97efcd317",
"author": "Polly Marquardt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOo_EuGtCsUdj7D5DXLH4FktRKVpSMPaq9IAyX5sI3iljkhrzD=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-03-29T22:38:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Polly Marquardt, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2018-06-24T00:40:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f80813df-5595-42ee-851b-654161b0f5ed",
"author": "Wayne bumgarner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLebbbvHoGhoVoY-3OZuloyiE64k5ZI2fX0SuJVtdcncjqWLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-03-29T19:19:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wayne Bumgarner, thank you so much for your high rating! Until the next time we meet, take care!",
"replyDate": "2018-06-24T00:40:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a4936127-6871-4846-9c59-09aa624f71f5",
"author": "Bonnie Wilkinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWY8X1cnHK5dWO_OwgGFaxH9GsRg-dQGRhMMt4VltG9Tck3DLW9=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Had a unit with First USA Storage for a while and have never once had a problem. Even the time my credit card was hacked and I missed a payment, they called and asked what was wrong and were genuinely concerned because they knew that was unlike me. Would definitely recommend to a friend.",
"date": "2018-03-29T18:08:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bonnie Wilkinson, we're so glad that we were able to go above and beyond your expectations! Thank you so much again for your feedback! We hope you have a great day!",
"replyDate": "2018-06-24T00:40:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f231d00f-ca10-419a-8329-e8610799f6ec",
"author": "Mateo Vasquez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOYmWFPIHhXbMfeYPXyih_5n-Kp5wzJvnsqoeFEgKUi4km0AOpYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent",
"date": "2018-03-29T15:52:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mateo Vasquez, thank you so much for your positive comments about First USA Storage! We hope you have a great day!",
"replyDate": "2018-06-24T00:40:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1e87c1e4-02d6-4c28-ac26-e92c983799e5",
"author": "Dan Dobyns",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0156lEwGjkzrTnHBqNClUVML9odBHQj9So8k15VavsysJZ2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have rented storage from them on and off for years. They provide good service. Areas are clean and well maintained.",
"date": "2018-03-16T17:32:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!",
"replyDate": "2018-06-24T00:40:39.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "2e1dfbb3-4aa4-426f-8f8b-8d4cc2055b75",
"author": "tamera connor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXCgf_haOU1AYvOhz9s10UZU3xRKfkieJz5Cc_2IHDFk6hmAEr=s64-c-rp-mo-br100",
"rating": 5,
"text": "It's a great place. It's nice and clean and great staff members.",
"date": "2018-03-16T00:03:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tamera Connor, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:40:39.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9eac3777-95ae-4315-9bb1-bdc58d47722a",
"author": "Tina H.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEpHM7OBgBEbBOm1MdXHhQcbVy_wQGa-uqVCAzen2ilBGcUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The people are always friendly and it’s a convenient location at a great price! 😊",
"date": "2018-03-15T22:04:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tina H., thank you so much for your positive comments about First USA Storage! We can't wait to see you again, have a great day.",
"replyDate": "2018-06-24T00:40:39.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "32fea2c4-e4f1-4ecd-aaf0-d3defe8dba48",
"author": "Daniel Tibbs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIy6R5PdU-L3i644ezJvGpgkAFton8Bh2wm8bulHnbg_VokjA=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2018-03-15T17:12:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Daniel Tibbs, thank you so much for your high rating! We hope to be of service to you again in the future. Best wishes, First USA Storage",
"replyDate": "2018-06-24T00:40:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f42bf40-3930-4a19-a08b-2d9b792f0a20",
"author": "Becca Jac",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNIozJMgfOYjYm3TCXB1zkHO_VJ3qBRnVtkj9IG-SGo-fhKQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Very friendly service.",
"date": "2018-03-15T04:33:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Becca Calloway, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2018-06-24T00:40:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9e8c2cc6-85b3-4ea9-8355-6749f29e4530",
"author": "gabrielle simmons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQns5LHjIsAlp_GQZDuRiDimQGBUdc7O-4EEBES7Qvfycrt3c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Spacious units for affordable prices",
"date": "2018-03-15T01:29:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Gabrielle Simmons, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:40:39.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "011d41b6-74bd-409c-a3d2-00bfd3079121",
"author": "Misty Costner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKObV3cb12xRHgYkjYNmKS4fbRT0qzHaQ7V0qYsnbGdPpN5AGp=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-03-14T20:52:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Misty Costner, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2018-06-24T00:40:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c5e4c04-04ba-43e1-bb11-72f620e1fd87",
"author": "Elizabeth Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIonce5rOEgSyP_XqJ7ZfUakrJSPP8yBgrvgO2twjRfslRz9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "very clean and professional. Love the convenience of paying on line. My second time using this location.",
"date": "2018-03-14T18:30:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Elizabeth Miller, we strive for 100% satisfaction, and it is great to see you had such a positive experience at First USA Storage. We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2018-06-24T00:40:39.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "11f8bb2c-b37a-41ee-bee8-e8440eed1770",
"author": "julia parker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwSOZiagwOUNyGvuXvG33Lme7szY6MIWGsScSqmm_d8gIL54e0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly service! Great hours, pay rate is perfect too!",
"date": "2018-03-14T17:24:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Julia Parker, we're happy to hear you had such a positive experience with our team! We hope you have a great day!",
"replyDate": "2018-06-24T00:41:01.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "e75cdb69-430d-4739-8c16-cd1465bb3319",
"author": "Roger Pettry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgNOYcZrtvQg-6_m45VRU98ff5lQueP9pZ_xQ9Y0FDmE6QrSXa=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome place I would recommend to anyone.",
"date": "2018-03-14T16:59:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Roger Pettry, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:41:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9fd03bdc-5795-4e23-87c5-0d7bf76cb841",
"author": "Ralph Hatch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxAL6VDaZsaPBjVU1rOdSAIOVolpcZ5sqw5qAoAVRPKGd6gw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to store your items. Friendly staff!",
"date": "2018-03-08T19:56:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ralph Hatch, thank you so much for your positive comments about First USA Storage! We hope you have a great day!",
"replyDate": "2018-06-24T00:41:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "933763cb-fb63-4484-b222-200cc2cb3f1d",
"author": "Charles Shuck",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFpgGsBqcaFd4OeD5lkqbRsUjnKKh5HIVms8ff8U3fgCbq8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a great place for your storage needs. Great prices and great people.",
"date": "2018-03-06T18:41:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Charles Shuck, we are so happy to read such a great review about First USA Storage! We hope you have a great day!",
"replyDate": "2018-06-24T00:41:01.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "04aa6bd9-bfc5-42e6-8741-6e2cf5b26fc9",
"author": "Katherine Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcLpL0Ti4LWorL-mprP8nDMois7RkDJ88sctevsTH3SqdTkVY=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2018-03-05T21:45:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Katherine Brown, thank you so much for your high rating! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2018-06-24T00:41:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8a09341d-b9de-4714-9f4f-2e1b93a97bcc",
"author": "Kimberly Moss",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnc8cvHYujHGoNaorVlD-PenVyfbbWT0UBEnrWnIJ8I_Y8hg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great one on one service!",
"date": "2018-03-05T15:35:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kimberly Moss, we are so pleased you enjoyed your visit to First USA Storage! Thank you, and have a fantastic day!",
"replyDate": "2018-06-24T00:41:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "14848341-4dda-4392-adf6-d9d02bcb07fc",
"author": "Barbara Prestwood",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgS85K40P3LrOkoi7E470CPlMhaGLUHixyhOHiKDjyOmI36ZK5=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have used First USA Storage (previously Hwy 70 Storage) for quite a few years now and appreciate the secure & clean facilities as well as the convenient location. Management has always been very helpful, friendly & personable.",
"date": "2018-03-04T00:54:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! If you're ever in need of more help, please let us know!",
"replyDate": "2018-06-24T00:41:01.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "5f1ccf50-e653-4e4a-916e-6dd98808a3c2",
"author": "chad smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFExqc2tX5BGpTOQeZ87mKDjEBXDPCnydKgIA24zDVAEMc7Ew=s64-c-rp-mo-br100",
"rating": 4,
"text": "nice location, easy payment methods, easy access",
"date": "2018-03-01T20:43:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chad Smith, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, First USA Storage",
"replyDate": "2018-06-24T00:41:01.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "601f1eea-3c16-45b3-bb1a-2c4bf8b70ffe",
"author": "Michael R",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6HXWgB7f4x4zFV4mASBI3GSFGEMH2sWHRGcfE_HBXKcVnFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always helpful and a very clean and secure environment!",
"date": "2018-03-01T18:40:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Servpro Burke! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, First USA Storage",
"replyDate": "2018-06-24T00:41:01.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "b7bf1326-0d05-4b0d-8d6c-1892ef28fecb",
"author": "Elizabeth Caldwell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDtRuO5Nt6zZpqUiIgEyg6rHRaey-y5oDHfc7QwdPxwKp3hbAr=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-02-27T22:22:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Elizabeth Caldwell, we really appreciate your positive review! Thank you so much again for your feedback! We hope you have a great day!",
"replyDate": "2018-06-24T00:41:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "719ed3aa-35ca-4e6c-9563-e60adda2be7d",
"author": "Neesie “Neesie” P",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWP1ylr-HkbUYNAUgqd2YZ5-s_llfARgC3XlgWVDnIzbbQTSy8=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager, Didi, is very friendly and personable!",
"date": "2018-02-27T21:21:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Denise Millsaps, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:41:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d40b0834-b8e7-40c8-9188-ea9f874039f9",
"author": "Danny Caldwell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKo5dQtfDj0cb4N0Zla_YN1UMbPk2HP65P1oM4IarTHqEVu6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "great place to store your belonging\nand would highly recommend to everyone",
"date": "2018-02-22T19:27:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Danny, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! See you next time! - Mini Mall Storage",
"replyDate": "2023-06-24T00:41:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "07341cc8-e46f-46bb-aba2-4e224ca5aa45",
"author": "Beth Steadman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVCB-RhRW51yWECNtQVTELyAy_u3f-73_Nw2qxs5hdeufYszBi=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-02-21T18:21:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Beth Steadman, thank you so much for your high rating! We can't wait to see you again, have a great day.",
"replyDate": "2018-06-24T00:41:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e981b8cd-1ca9-4ce8-aef0-fbd3a86f262f",
"author": "Laura McPherson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWq6LVZePLVVTgZv19EZjOUG-qcm0Ho7PBDftvW_xfGf1hFkoRT=s64-c-rp-mo-br100",
"rating": 5,
"text": "The most friendly office manager you'll ever encounter. Clean place & great rates!!",
"date": "2018-02-20T16:32:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Laura Mcpherson, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:41:01.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "faa09176-1650-4663-b100-e31c082ebf25",
"author": "Mandi Rufty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIq5ieuib9CeR-8mxD-H3dK0dZ6ju78n1Cu6qaC9kaqzQ6t3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Property is well kept and Didi was helpful.",
"date": "2018-02-19T19:58:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nicole Rufty, thank you so much for your positive comments about First USA Storage! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:41:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e6d439ff-4780-49cb-8dd9-e05cad781ddd",
"author": "mak lafone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVkZ2Hodng2OHkXAOG4h6EFvFskDZLyd1g2C84Hk1_RsLew6hx=s64-c-rp-mo-br100",
"rating": 5,
"text": "My son used a uhaul to move a couple of weeks ago.. DiDi was very helpful and knowledgeable and made to process smooth.. she’s awesome!\nTanya",
"date": "2018-02-18T16:37:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mak Lafone, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!",
"replyDate": "2018-06-24T00:41:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "62df5c42-46e0-4b8b-be64-1a2359a16c62",
"author": "Lori Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnQMC1u0RomgeeE3DsZ6GLMQdj1QqBcX9hBmmBJhdNUEgWKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stop by and see DiDi, she will help answer any questions you have about storage. Facility is always very neat and clean.",
"date": "2018-02-13T15:31:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lori Smith, we are so pleased you enjoyed your visit to First USA Storage! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2018-06-24T00:41:01.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e0205725-794b-4f5c-b135-a3bb9627d58a",
"author": "Emily Lafone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6ely5s-5JuynfW1f4kotxFWFY0HzA_mpMARyfsQ56HAesnjxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Didi was very helpful and made the moving process so much smoother for us. I would definitely recommend First USA for storage as well as moving needs and ask for Didi she is awesome! I was also very impressed with how new and clean their moving truck was that we rented. Excellent service all around.",
"date": "2018-02-13T00:16:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Emily Lafone, we strive for 100% satisfaction, and it is great to see you had such a positive experience at First USA Storage. We sincerely thank you for the positive review, and look forward to seeing you again soon!",
"replyDate": "2018-06-24T00:41:01.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d56135d2-08df-4ead-a0f0-18df1785e0c7",
"author": "Donna BlsdlikeTHAT Fuller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMxG_3rbs-jd5CDgAOE3oRetBRXGs-949TebPsJ6nVcVWv3RWy8w=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Great place for storage.",
"date": "2018-01-31T16:32:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Donna Fuller, we strive for 100% satisfaction, and it is great to see you had su We sincerely thank you for the positive review, and look forward to seeing you again soon! ch a positive experience at First USA Storage.",
"replyDate": "2018-06-24T00:41:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "37944aa0-e1e5-44db-bbf0-ef90a569e4a7",
"author": "James OConnell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJEOu1xUUF4dZ3QTRST4aKCkpBVfpc1r-oZT8b4-OCH-8cRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-01-20T19:20:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "James Oconnell, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:41:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7775ba40-e28c-48eb-bd99-4745d0851503",
"author": "Abra Lindsay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBt-jSE7tH1Ok4GsF2oqyf8Zws5FkhX2GIa9k_kGTTxkba3CLT=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-01-20T17:30:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Abra Baucom, thank you so much for your high rating! We hope to be of service to you again in the future. Best wishes, First USA Storage",
"replyDate": "2018-06-24T00:41:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3cceff3c-7005-4ed9-ac2a-edd6303c84a2",
"author": "Eric Blanton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsIQncUQjD4z8UVfwLAGAUxmF7yzwF66T5ABwgQCdPZJ23gA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Stopped by the office with my wife. Lady at office showed us a unit. Very clean and well kept. We will be moving our stuff here!",
"date": "2018-01-18T23:01:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eric Blanton, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!",
"replyDate": "2018-06-24T00:41:07.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "fb26dfd8-9804-4044-95de-b324a4c82183",
"author": "Tami Sanders",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqYv0cKBIWQmukrJ09cisGjX002uE0tQlYoJQnsufZJMF2aA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I called the office and spoke to the lady named Deedee and she was very helpful. Gave me sizes and pricing right over the phone. Very polite!",
"date": "2018-01-18T22:57:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tami Sanders! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:41:07.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "745dc403-bdf4-4815-96e6-5e6bf075abc0",
"author": "NatureBoy 369",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGV9xAhQj2hhirsFPgQcjEM7NmylXi8X60upSJGpnNcOkoXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-12-23T01:10:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tyrone Corpening, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:41:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0ad4e01d-640b-4264-a982-c53e2c4e80a2",
"author": "Linda Lydia Fletcher-McKinney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZEmWjs_OVzZXjxufsRLHV8hiZguwEb3SKHrjNXoKxEVrqPMaztA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-12-21T23:30:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Fifidabee, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:41:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5878e88f-8347-4b14-98fc-971c0172a5c6",
"author": "Kathy Shuck",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKi6IMzjRGPc6lP6crEV9U0v0Y0GAXXojWRPaK5x35A5OMt6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "From",
"date": "2017-12-21T21:10:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kathy Shuck, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2018-06-24T00:41:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "856111d7-2e87-443f-8d0e-a0b709ffa0e4",
"author": "Jesus Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzLKlljGDssPcJLF8he1Xj9Hj3LdhWu0k1MLRew5SfSjNjWA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-11-19T18:54:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jesus Garcia, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:41:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "31f3e8e3-9455-4f30-bb06-6c30669604b5",
"author": "Bill Vanderwesten",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6sogdbXZp_TBehqQoOUnICyv6z_OUATc2RehMRUZj7lC_5YOq=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "No one likes paying storage but it's clean, protected, and the folks are helpful and kind.",
"date": "2017-11-01T19:06:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bill Vanderwesten! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:41:07.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "02fd3d51-961d-4210-9d79-45a4ce9569ad",
"author": "Kim Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7QBpBWy24mi6fR_EZu5LvBVlzqaHw_FuAm_iHMDLSQCrBejI=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been very pleased with the service I have been provided. Renee in the office is very friendly and did a great job explaining to me all of my options. I also feel as if my items are secure and free from damage. Thank you First USA Storage",
"date": "2017-09-06T14:01:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kim Campbell, we strive for 100% satisfaction, and it is great to see you had such a positive experience at First USA Storage. Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:41:07.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "08eebc18-4e90-43fd-a4f3-1ee339dd3a84",
"author": "andrew dover",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGXxTXEN69AG1z8jEoKaprAyWBJo8GgZ5HuLeCoybnf1niyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Management is superior!",
"date": "2017-09-05T18:14:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Andrew Dover, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-24T00:41:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2d78e7d9-30d9-44a8-8692-92c0e8bd8520",
"author": "James Igims",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL03LjB2pYGeX-p_H7RPAxGNjk6CsvhzMhVON2t1Uw0kDEHVnc=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been in the middle of move, I had to return a moving truck first thing and needed to put items in a storage unit right away. My experience with the site manager, Renee, was absolutely amazing. She is extremely curtious and was very helpful and helped me promptly to move in a unit.",
"date": "2017-07-31T19:04:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear James, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon! - Mini Mall Storage",
"replyDate": "2023-06-24T00:41:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5d77d262-179b-44f3-b2fd-a241cf80665e",
"author": "Amy Yeager",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFkkzGHoAwU7sqdWq57K7gJlqIIX2NaZCTQXYtruqvC2dF3Oo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-04-07T12:06:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Amy, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future. - Mini Mall Storage Newton",
"replyDate": "2023-06-24T00:41:07.000Z",
"tags": [],
"sentiment": "positive"
}
]
}