{
"summary": {
"average": 4.6,
"total": 176,
"distribution": {
"1": 8,
"2": 7,
"3": 6,
"4": 8,
"5": 147
}
},
"reviews": [
{
"id": "d1944504-9ba1-46d9-a92e-1b3f86d4f253",
"author": "Jessie Boyd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLGM2G19s0_6BkOHRybtWeVrPm4-EhXUEcF5WtcRIXpXu7CA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly staff",
"date": "2026-06-23T13:06:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "16399dbb-0ba0-41e2-9a29-b8b7d8db6f15",
"author": "Samantha Doolittle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7HwPmDfPJ3KuZij2nTOXiHE5tpuNpwyG9-5JblyyrJzOTxM0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, great security. Manager very pleasant and efficient.",
"date": "2026-06-20T15:55:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Samantha, thank you for your feedback. We're happy to know that you've had a great experience with us at Mini Mall Storage and look forward to your next visit!",
"replyDate": "2026-06-22T18:18:32.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "1dfc1c45-9851-4a80-a5ab-135e74eadd26",
"author": "DJ MIKEGREEN",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvQdCJRANmhl4yRFi-E3VkNJgEXKur7lQ8KT0JTVU0U-X2baoW=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-17T14:10:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-06-18T17:18:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b19e615a-932e-4e01-9cdc-24b4abb2797c",
"author": "Sheila Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDfF5OUXCtmCXi5Uyqqz0USjs4tAoNrQdX4HItIw6zg78YHA4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-16T20:55:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-06-17T17:18:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0159ed39-ce0a-4ccc-8995-68020684653b",
"author": "Jabo Train",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIDQkZ0ng9EApUq2SBOlHzwxFE0_i1ehNlEUQ4W9KizmMGYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I call and had service right away",
"date": "2026-06-13T17:43:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! Your satisfaction is valuable to us, and we look forward to serving you again soon.
",
"replyDate": "2026-06-16T17:18:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ec0cf08b-fa84-481a-a682-ce5d6ef614af",
"author": "calvin flack",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiwnHvqCpa429AT8t4YrAgQeYKVB5QVJqECn-mXXy-Y4sZ-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-12T19:20:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-03-23T17:18:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1d655a8b-0c82-4918-95db-b9023ea5c53e",
"author": "Quinesha Mask",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV71r1mbSZ_GGwb3Sf2LhrVo1f03N81r_X5Ra3S5me3sJIhBGv8PA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Bill the property manager help me with great an satisfied service at the storage property on Smith st shelby please check these storage unit out if u moving nice clean units ...thank again bill",
"date": "2026-06-12T15:37:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Quinesha,
Thank you for your wonderful review! Your feedback is invaluable to us, and we hope to see you again soon!
",
"replyDate": "2026-06-16T17:18:32.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4257c6f4-c2dc-4dc9-8ae6-a87af618266f",
"author": "Jay H (NotTheNormalTraveler)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdXdERzqfwpK9A-3bxNZDH6YIWXRv5i5JgvfzqiWspqu8RwE2W=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great facility and staff!",
"date": "2026-05-27T18:58:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jay,
Thank you for your wonderful feedback about our facility and staff! We are thrilled to hear that you had a great experience. Your comments inspire us to maintain high standards of service. We hope to welcome you back soon!
",
"replyDate": "2026-06-02T17:18:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e86f9509-745b-4d4d-8083-6e06ce497190",
"author": "Pete Mantz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNixD8MqknfNa6xAURh0ziL6TFxy-qypbJPvE1M8NCq8ogmRs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-20T18:33:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-05-23T17:18:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "90709a57-32b6-4c53-89fa-7b650b22858d",
"author": "Kamesha Stevenson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiP6iNMT_g7HYqn8G3ICJLpva-8eYpDeTqtY5T4LFq3z6gCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love this storage like family",
"date": "2026-05-16T15:18:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kamesha,
Thank you for sharing your wonderful review! We're thrilled to hear that you feel like part of the family with our storage service. Your feedback is invaluable in our continued effort to provide a welcoming and dependable environment. We look forward to seeing you again soon!
",
"replyDate": "2026-05-23T17:18:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "529de381-ad22-4762-bc36-01309acb65f7",
"author": "Jalen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYKS6tBeN1clUDIYXpd95bRUYvhoeYDVAD2T6JsICDdUmdLSc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very great customer service!",
"date": "2026-05-06T21:00:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jalen,
Thank you for your kind words about our customer service! We're delighted to hear about your positive experience. Your feedback is valuable to us as we strive to maintain high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T17:18:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "102e19d4-22b2-4e07-9a1c-0211908c3b2c",
"author": "sharita tuft",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVI-S1nRrscUjcVgQAieGmqXpxaKg0lYKLkhtJhlkt8bdeUanUp=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-05T15:35:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-05-23T17:18:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ec2c85ad-96c2-4d6f-852a-59bf13b1fbdb",
"author": "Ben S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeB-jtqXq3ts4MZwdyYbXOknOQ3AH7uDIe8FoENXqbaIUeLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-02T14:59:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-05-23T17:18:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "611105d0-18ab-4080-b10e-b7897ae2cf42",
"author": "Nini Pompey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUM-ungGxqkzTGvDbxne2QPZXMjUwctar3G0S9uWTKOI9unsi7=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-01T18:17:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-04-23T17:18:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a2d0c011-8471-4abc-ba0b-5aec724d69f6",
"author": "Estell Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsZptzKs4-sjFk0cp1H05N1lu1KxoPkMDma9XXU-fv063n4w=s64-c-rp-mo-br100",
"rating": 4,
"text": "I have rented here in the pass... I would recommend this place... this time renting was just as good or better",
"date": "2026-03-30T20:00:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with us, Estell! Your recommendation means a lot to us and helps us continually improve our service. We look forward to welcoming you back again!
",
"replyDate": "2025-09-23T17:18:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3eb24bb1-f7b6-47e0-a3d4-8c161231bb38",
"author": "Scott York",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKjbG_3sOGNvByD5SUNKD4o-JW8zJ28I0VOnae-A7lQ61MAbk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Close and convenient. Bill is awesome to do business with!",
"date": "2026-03-23T19:57:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Scott,
Thank you for your wonderful feedback! We're thrilled to hear that you found our location in Shelby convenient and enjoyed working with Bill. Your insights help us to continue providing excellent service.
We look forward to welcoming you again soon!
",
"replyDate": "2026-04-23T17:18:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "11502756-e6c3-469c-9a93-e3e37793defe",
"author": "Ken Hubbard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6HYi9qFKiHGaAPXkny4oTi590XVBZbrkxstwxXXGd1mnbGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very well kept up.",
"date": "2026-03-23T15:42:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ken,
Thank you for sharing your kind words about Mini Mall Storage in Shelby. Your feedback motivates us to continually uphold high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-23T17:18:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e1d23d54-6b1f-4d25-ab64-a1844e48c395",
"author": "Lashonda Watkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZr1UDSZlt_eduuvaxI3euBnTrTFjqE_-YZdm8v3GYk548YPJhyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-13T16:54:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Lashonda, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
"replyDate": "2023-06-23T17:18:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2b20e38d-3266-46d5-b815-ed57a74dcad0",
"author": "Aleah Addison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrCA9FSW5exLYoSk-50czHyMNPsiKG69AiO9_kX7R4a1kHbf4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love that it’s peaceful and a great place to put your belongings",
"date": "2026-03-12T14:54:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Aleah,
Thank you for your wonderful review! Your feedback is invaluable in helping us maintain a positive experience for our customers.
We look forward to welcoming you back soon!
",
"replyDate": "2026-03-23T17:18:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "81b5b596-adf9-45cc-96a1-a48c853707bd",
"author": "Keesha Leach",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxOg9u6yNLHrkmVVJEvqh6aziFf9FaoPW5IvZ1TdI7mnO0n6Pf=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-10T20:34:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-03-23T17:18:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "75b557bc-db01-48f2-96da-9cf34dced7f6",
"author": "Kenny Quintanilla",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUw59XBQdI0mbXwTcVNdIO5T4vpiqJW7kbKWUJOWGvjZqVEZ4k=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing place to go, they have such amazing mugs too must go here",
"date": "2026-03-07T16:42:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kenny,
Thank you for your wonderful feedback! Your comments inspire us to keep offering great experiences. We hope to see you again soon!
",
"replyDate": "2026-03-23T17:18:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "37e4c535-ad03-4bae-a406-070f3cc9dc18",
"author": "Sandra Lee Burgess",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCeN9Gej9TYoYToHiYDMxg0psAh34C55sp4LDcXmKTteKL6-_DFQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good storage place . Have my stuff stored here for years . More than enough room for the good price . Love the employees. 🤗",
"date": "2026-03-06T16:47:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sandra,
Thank you so much for your wonderful review! We're thrilled to hear that you've had a positive experience with us over the years. Our team will be delighted to hear your kind words about them. We appreciate your trust and continued support!
Best regards.
",
"replyDate": "2025-08-23T17:18:40.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c2c22692-a3de-4279-9e69-bc72fda1fad6",
"author": "Leeroy Cansler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI60XzlfgXaU_2-4sdN4rVgDw3E7wQjxJT36Hjqo-7HSTYZrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to storage",
"date": "2026-03-04T21:27:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Leeroy,
Thank you for your fantastic review! We're delighted to hear that you find Mini Mall Storage to your satisfaction. Your feedback is invaluable in helping us maintain high-quality service.
We look forward to serving you again in the future!
",
"replyDate": "2026-03-23T17:18:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b4ad1a4c-e175-49de-aee7-21ef2486fcda",
"author": "Joy VanDaele",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLR16nZkOK2r33jiWs5O13m5gz6GjU4fF16ymNNBUxDrnDZhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The updates to the units is very much appreciated 👍",
"date": "2026-03-03T16:46:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Joy,
Thank you so much for your kind words! We're thrilled to hear that you appreciate the updates to the units. Your feedback is invaluable in helping us maintain high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2026-03-23T17:18:40.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "e9ac0c85-cead-49c1-b7b0-d11f025caf6f",
"author": "Marty Stevenson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISfsjW3MOeVHCbQ91ft-Y_NDTCGi3tG3twIdW7FX-HykHqHeI=s64-c-rp-mo-br100",
"rating": 5,
"text": "The new manager has been doing a great job at getting things straightened out i really appreciate his time and effort",
"date": "2026-03-03T14:44:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Marty,
Thank you for your wonderful feedback! Your appreciation means a lot to us as we strive to continually improve our service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-03-23T17:18:40.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "4ad87958-bfcf-4a02-aa22-ec262ecaf03b",
"author": "Angela",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUONYKXXU2p2S7qolFy_m6gLq8qiDzzkgyca7Ki9zlry59XVUd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Yall are awesome, with affordable prices.",
"date": "2026-03-02T15:39:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Angela,
Thank you for your wonderful feedback! Your input is invaluable in helping us continue to provide excellent service to our customers.
We look forward to welcoming you back soon!
",
"replyDate": "2026-03-23T17:18:40.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6473cb68-2aca-49a0-a8f0-1acd923b8cb2",
"author": "Julie Burse",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXyYM869l9y65djjwb4fpVKb7JN3P2wNa6w10JSUsnOcTKCuLRyNA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-02-28T19:50:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-03-23T17:18:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2dd7dd8-604e-44d9-84fd-1b44b711a3b8",
"author": "Rose Archie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLe7F4CCluogAiJWDO5PeJVwj88Qb1oBMfPpDkfgdQA10zS=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-20T21:33:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-02-23T17:18:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a332f895-edce-4f94-8d07-1d7214c0924b",
"author": "Leroy Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4krvv2oa0FX3hgfnmfA2GJwLk_XzFuTioIWRcqJMqkRygqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Worked with new management who was very agreeable and helpful. New team members seem to be on their business and much better than before. It's uplifting to see this change.",
"date": "2026-01-12T18:01:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Leroy,
Thank you for sharing your positive experience with our Mini Mall Storage team in Shelby. We're thrilled to hear that you find the changes uplifting and appreciate your kind words. Your feedback is invaluable as we continue to enhance our service.
We look forward to welcoming you back soon.
",
"replyDate": "2026-01-23T17:18:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7cc432d7-8265-4447-b92f-95081012c140",
"author": "Yolanda Asbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI82s_UzgmmsO-Ri5708X0y8HkrJ4sKUlm9vlQJ3ALEJGsrtJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-07T21:16:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-01-23T17:18:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a5ad2973-e467-471d-91c3-474f98eb59c3",
"author": "Vanessa Mattox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTlqDtBi3pmPF2TNZuClKQ65uwVPdjHNkDcjUIUagUr2cPqb0E=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The tides have turned!! MiniMall has been AMAZING! Ms Donna and Ms Glenda have been a true Godsend. I cannot thank you ladies (and new guy Bill) enough for taking the chaos here and making it so smooth! I look forward to seeing you guys again!",
"date": "2026-01-07T21:04:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Vanessa,
We regret to hear about your experience and the difficulties you've faced in getting assistance. We appreciate your patience and are committed to improving our communication and support. Please reach out to our Customer Support Team at info@minimallstorage.com or 1-833-621-0762 so that we can work with you to resolve any issues. Thank you. Please know we are here to address your concerns and ensure a resolution is reached.
",
"replyDate": "2026-01-23T17:18:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "50ee8a20-13be-4e8b-974f-0e21466454c0",
"author": "Austin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmFbqzOrn1Ja3wfuSrmo-19Bwv03we2HhVovuvtNAnrnUzGlw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience will use again",
"date": "2026-01-06T15:30:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Austin,
Thank you for sharing your great experience! We're thrilled to hear you'll be using our services again. Your feedback is invaluable in helping us maintain high standards.
Looking forward to your next visit!
",
"replyDate": "2026-01-23T17:18:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ffe8f02e-8edf-47a7-9851-7c503a236244",
"author": "Paula G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIE945M06yMuyx-_LqF4PXjd8juQvRqj7bE_NFQqYOF0ES1=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-19T14:52:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-11-23T17:18:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e1128ba0-c8fe-4544-ac2f-96f920817113",
"author": "Maryse Galloway",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhbGbU-e-2OoBXWNw2FsOgidMXAWh2aCJufvHD4k2Wxba4wQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-30T16:57:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2025-11-23T17:18:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a9d95d3d-7a19-46ff-9fdd-221e812f689a",
"author": "Wanda Manson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFZZiZVDQf1Q60uYR3OPpEIzMihG5_ZtQ_jnAoR2nZTPlqMLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-06T07:06:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2025-09-23T17:18:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1dc637f1-7e64-41f9-975a-8b8a2987f6a4",
"author": "Briana Henry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8U2qphRT85n4MNIPKX6reMw628ZA1HsdVDY77zJCvBD8lHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love mini mall storage out of all the storage places I used this is the cleanest and well kept. Brittani is very nice she is also there to help or always answers her phone and the prices they have are awesome I truly recommend people who need a storage to use their storage. Best storage hands down !",
"date": "2025-08-26T20:38:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Briana,
Thank you for your enthusiastic review! We're thrilled to hear that you find our storage facilities to be the cleanest and most well-kept among those you've used. Brittani's commitment to excellent customer service and our competitive prices mean a lot to us. We appreciate your recommendation and can't wait to welcome you back!
Best regards,
Mini Mall Storage Team
",
"replyDate": "2025-09-23T17:18:40.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "076c801e-0e4c-4815-8aaa-a356a9ff7cba",
"author": "Sweet Rose",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRNysD3f3YvGYA3dIHJin4-xA24rv4jkjx51AABkGLYu2d2VpP=s64-c-rp-mo-br100",
"rating": 5,
"text": "I really appreciate yall service. I have had yall service for over 5years and I havent had a problem. If I do you will make sure to handle ASAP. And you are the nicest storage people I have met. Thanks and keep up the good work.",
"date": "2025-08-23T15:29:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words and for being a loyal customer! We are delighted to hear that you appreciate our service. Your feedback motivates us to maintain our high standards. We look forward to serving you for many more years to come!
",
"replyDate": "2025-09-23T17:18:40.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "14b123c3-dae5-4a5a-b53f-6bb88c42c34f",
"author": "Tiffany Humphries",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrpzfcNDfStZDs5YnK2jjUOw2e7AJkwhni9pFzt_Fp11jYdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have been renting a storage room for years. I have never had any problems with accessing my unit and never had any problems with damage nor theft. Well, highly recommend. Brittani has been very helpful and pleasant to work with.",
"date": "2025-08-22T02:07:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tiffany,
Thank you so much for your glowing review. We're delighted to hear that you have had such a positive experience. Your recommendation means a lot to us, and we look forward to continuing to serve you.
",
"replyDate": "2025-08-23T17:18:42.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "6db7e481-1d7e-48f9-b9f7-1342250816aa",
"author": "Brian Snyder",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLCeRWQgBkHzQmBDKZMLc3bHcf5XE9i2DkkZXUXScyd2DZQFJtqQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Brittani is the best I was stressed out not knowing what type of space I needed and she gave me a great rate and she was very helpful with my transition thank you Brittani for going above and beyond for me .....",
"date": "2025-08-21T19:33:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brian,
Thank you for sharing your experience! We're thrilled to hear that Brittani provided you with exceptional service and assisted you with your transition. Your feedback helps us ensure we continue to deliver top-notch service to all our customers. We look forward to your next visit!
",
"replyDate": "2025-08-23T17:18:42.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4c0d9fbc-7235-4458-8390-0bb926930de7",
"author": "rosstorres",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtTd9q3HIWnCZf_eXYnKtw831lXQ1nbjlZLbtRyHrzEmas6Cc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-08-13T22:09:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello! Thank you for leaving us a 5-star rating. We truly appreciate your support and are thrilled to know that you had a positive experience. If there's anything specific you enjoyed or found memorable, we'd love to hear about it!
",
"replyDate": "2025-08-23T17:18:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3e8c283e-ba9d-4256-943d-eb17bc7cde38",
"author": "Mark Tait",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLspD0gcSpkFeAe0SDcHG4vQw4yH-ybhjaMx4mpZSdZs8m1TA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brittani is great! Her kindness shows in all that she does for us.\nThank you! 👍",
"date": "2025-08-08T20:44:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mark, Thanks for the great review! We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2023-06-23T17:18:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "802f58aa-ccc3-434b-934b-04e28203d16a",
"author": "Lance Ferrell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyV2zAtvhcg9q4BZu_fRNs1-RHG-U-gLH07aOGT31PW9pW95k=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Brittany at Mini Mall Storage is the reason I keep my storage unit. She has been the most amazing manager and keeps that place running. I have nothing bad to say about her or the storage unit.",
"date": "2025-07-22T23:56:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lance,
Thank you so much for your fantastic review! We're thrilled to hear that Brittany has made such a positive impact on your experience at Mini Mall Storage. It's wonderful to know that her dedication and management skills are appreciated. We’re glad to have you as a satisfied customer and look forward to continuing to meet your storage needs. ",
"replyDate": "2025-08-23T17:18:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0da00b1f-42c8-444c-8323-5c90221ddc3c",
"author": "betsy kendrick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYLo6RW2cKs5cEsfL9q1jN-cYMiD4UDQUB6mipa1ZbbEyaZet4LQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage facility, very helpful staff- THANK YOU!",
"date": "2025-07-20T11:39:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Betsy, thank you for your kind words! We are thrilled to hear that you had a great experience with our storage facility and found our staff helpful. Your satisfaction is our top priority, and we're grateful for your positive feedback. Thank you!",
"replyDate": "2025-07-23T17:18:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "85010258-147e-40e7-9124-8d0a9238b025",
"author": "Nichole Callahan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzuKeeD4LmCcpzvd8DuXGQCZqXgn1uFKPxB2rI99rfNp8z5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brittani was awesome in getting me a storage unit quickly & was just super polite & friendly!!!",
"date": "2025-07-18T23:22:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nichole, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-07-23T17:18:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ecbbff90-b30e-43a9-ae74-4ff8cd5aec37",
"author": "Robert Caulder",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIM6CCm-aB_Vlm5GH6ZkrnkLFqCwGRAuMW3SfE4BFPAmvK9Tw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-18T21:22:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Robert,
Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience. If you have any more feedback to share, we'd love to hear it. Best regards.",
"replyDate": "2025-07-23T17:18:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2cbf8a70-ca9d-4532-9fe8-07d21cd2b6b3",
"author": "Tanisha Wells",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoSbIfxgn8lpio5tbiUaoqG5N5u4OPGaZ_RsJ3srNQWNNbdiCcow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brittany is the best very respectful always willing to work with you about your storage .Any concerns she always work it out thank Brittany for all that you do ❤️",
"date": "2025-07-18T16:02:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tanisha,
Thank you so much for your wonderful review! Your kind words and appreciation mean a lot to us, and we will definitely pass on your gratitude to Brittany. Thank you once again for sharing your experience!",
"replyDate": "2025-07-23T17:18:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aea41fab-1f4b-4b04-a826-865970c5a70b",
"author": "Pam Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjfgFn04icgxTwuIU5IEinXQ6_FSWV2t4S86qOBG6U1pMyNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brittani is always nice and if I have a problem she fixes it quickly.",
"date": "2025-07-18T15:58:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Pam,
Thank you for your wonderful review! We truly appreciate your feedback and look forward to continuing to meet your expectations. Best regards!",
"replyDate": "2025-07-23T17:18:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "14b4824a-18a8-49bb-813d-c7c93c61d629",
"author": "Ciara Patterson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8oDYf5H_rXz3xzhJVxECxFZB0akn4Dzq46R8ymxHdOZJdwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brittani keeps the storage unit clean and she makes sure they are bug! 100% recommend",
"date": "2025-07-18T15:09:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ciara, thank you so much for your glowing review! We're thrilled to hear that Brittani has been doing an excellent job keeping the storage unit clean and ensuring everything is in top shape. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can do for you, please let us know! Best regards.",
"replyDate": "2025-07-23T17:18:42.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "97539501-3445-4ce6-8242-c4c48ec68e6a",
"author": "Salina Briscoe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJowM-v6t0pF3Gg3XRWJ4qgusoTtMZY0IoZOVS-OIh-QwOv3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brittani is super nice and helpful! Anytime I've needed anything she's taken care of it with no hesitation",
"date": "2025-07-18T14:59:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Salina, thank you for your wonderful review! We're thrilled to hear that Brittani has been super nice and helpful to you. It's great to know that she has been able to assist you promptly and efficiently. Your kind words are greatly appreciated, and we'll be sure to pass them along to Brittani. If there's anything else you need, feel free to let us know. Best regards!",
"replyDate": "2025-07-23T17:18:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ef42f6f8-0a45-4826-8a36-5c2394f379ca",
"author": "Andrew Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYuil2CH1Rf-uI5grrHJJjrrBep48u8mAGwZBKlb4y9r9XeLpi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brittnay was awesome! This place customer service was top notch!! They go the extra mile with their customers!",
"date": "2025-07-03T17:11:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Andrew, thank you for your wonderful review! We're thrilled to hear that our team provided you with top-notch customer service and went the extra mile. Your kind words mean a lot to us, and we look forward to welcoming you back soon!",
"replyDate": "2025-07-23T17:18:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "03f96510-3376-4ae9-bcb0-9c1e942ce069",
"author": "Latrice Edgerton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXuSTfcuSXJuTQRUkTx5_ac-FGRG-MeDNadb_io1p95DPFFlMdKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2025-06-30T20:30:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Latrice,
Thank you for your kind words! We're thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and we look forward to serving you again in the future. Best regards!",
"replyDate": "2025-07-23T17:18:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fa60cd87-6c43-4bcd-a771-1d38923ea793",
"author": "Michelle Ramos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUU6fhZPsKCPx09ih03ScLCnSYhZyWovR6HX4ITp1jpmQ5aDAzNw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Perfect place to store your belongings...I've been using them for almost 3 years now and everything has been great...I highly recommend them",
"date": "2025-06-30T18:35:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michelle! Thank you so much for your wonderful review. We're so glad to hear you've been with us for almost three years and have had such a positive experience. We strive to provide the best possible service, and your recommendation means a lot to us. Thank you for trusting us to store your belongings!",
"replyDate": "2025-07-23T17:18:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0d12910b-e650-404b-85cb-9dc0d0be927c",
"author": "Markeebra Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9sfhV_Jt8eaCMZQAsckmHp-4JaWnMWxW5EyyvQlxXqWXeAejV=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place",
"date": "2025-06-25T16:45:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back soon!",
"replyDate": "2025-07-23T17:18:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6fe7008d-3366-4b1b-9fa3-090036fda64e",
"author": "Arcanian 88",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8sMnKx72knztnswOS0EqAf-cT-O_ioSKZU5g6R6U7xgTIvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, simple and easy process to get your unit. Every time I’ve called Brittani has been very helpful with anything I’ve needed",
"date": "2025-06-24T18:36:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful review! We're thrilled to hear that you found the customer service great and the process simple and easy. We look forward to continuing to meet your needs and providing excellent service.",
"replyDate": "2025-07-23T17:18:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1727bde1-4e36-4f9f-ada4-0c6c9c6f7e5c",
"author": "Abbigail Tweed",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdOucQpnJycNZrFVQD6m1RCjGjTxoEpQ14h2n50MYWxnxpd2f__g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great fast and friendly service !!!!",
"date": "2025-06-17T12:23:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Abbigail, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!",
"replyDate": "2025-06-23T17:18:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4f37682b-bfb5-4761-b4e0-dd4e18c1cf5c",
"author": "Rosa Muñoz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtgX2HgNIwDt_6ustcLq4jHWc7wSHwR1DYGEOXzXGJbpMWCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Britanni was so helpful and very nice to us!",
"date": "2025-06-07T15:31:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rosa, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3fe1b2ed-27d7-4ffb-aee8-19fbf77a1f46",
"author": "Dwayne H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAFa7e36va-W2itck2EuL22coynd1hgYiLs8GZ6O3GxaNkU9VW=s64-c-rp-mo-br100",
"rating": 5,
"text": "An awesome property manager",
"date": "2025-06-07T03:31:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Dwayne, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. See you next time!",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1dd08ab3-7c1e-4416-8813-5c86b9580b26",
"author": "Kassi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWn5ulTo8qIgzoHtdObMc7xkhpFLjL2wY624vLRkM9pGw9BQqM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-06T21:16:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kassi, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! See you next time!",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e81e7bab-8e15-406e-a9da-e0c9b87a330b",
"author": "James Garriott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRVQ9_MwT8vtUB6Cqv8D2OA-DpJHUh91gJbaBbk1GCL0Imc2Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brittani is always very friendly and helpful. I've dealt with storage facilities from Kentucky to the Carolinas and she is by far the best manager I've dealt with",
"date": "2025-06-05T21:25:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey James, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c257b24e-12fe-4e5a-8c73-4bad28a1aaf3",
"author": "Yazmin Sparrow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKrto2AK_73wO-Msd-j_LqD6RX3dSjyeRxCRuQQRNqm1rQ2bi1mA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shelby storing offer very easy and convenient accessibility to your unit. Brittney was very helpful with any questions that I had.",
"date": "2025-06-05T20:38:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Yazmin, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! We're here for you anytime!",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "08bd9a2c-2a58-456b-8e2c-1bcc2add3a41",
"author": "Linda Howard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIG_t1c8gRMf7zhar3Hmm51jk4i9m7vzU8gpCK4VRVByQSVvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-05T16:28:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Linda, Thanks for the great review! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "11996913-f05d-4c1a-aa98-d3939986a4e5",
"author": "Rachel Hayden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8sZiC4c1Yt-7n9MscNnJyy-rIfmCDGTmjp9tXdzXl118EaOl1=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-05T14:37:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rachel, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "85c8a8b7-97d3-411b-b972-50d44cc11b48",
"author": "Erick Guzman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8o2C33z7g_AgDqW0h01AMosh2o_tzVyqprAfVLETBYJVyudt6Hg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place",
"date": "2025-06-05T11:31:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Erick, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! We're here for you anytime!",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "80365b9c-5d95-4632-8684-9098ca58ad4d",
"author": "Donna Mccloud",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhn-1xUh9XApyJ2f7bfcWwKxTnBHOfJ9sV_Lp8hqhRcMrFLuQu=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "You have to come down to the Mini Mall Storage 612 Smith St location and meet Brittany!! She is a whirlwind of excitement.. She is the Property Manager she runs the 3 locations from her office there… she is so friendly, knowledgeable and makes you feel like you have known her forever… Her locations , Smith St, Morgan St and E Dixon Blvd, are awesome!! Ask her about her great specials on the storage units..you’ll be amazed at how affordable they really are… come and check it out…",
"date": "2025-04-26T02:09:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Donna, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! Hope you visit us again soon!",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "dff98dfc-5285-4154-b764-00685ac15c95",
"author": "Kara Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGwA5vpKjcm61bWOkLq8zu_dmgmluxGGif8MhhUUpsXQqlcpMx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Brittani was such a blessing to me and i appreciate her so much she was very helpful and explained everything to me without getting aggravated. She was patient and kind. We need more Brittani's in this world. Thank you and God bless her and Mini Mall Storage for hiring her.",
"date": "2025-04-19T18:06:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Kara, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "e7cbbabe-a23d-4cc4-bec2-326db9b53471",
"author": "Kamarri Proctor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzYO-ioJvTqFyC-lS8RlFErMoF3dz_otfenoz2uZG3hE05vg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This experience was quick and easy. I contacted the storage company at the last minute. I was assisted by Brittany and they didn’t have any available spots for the space I needed. She located me a storage unit closer to where I lived and at an awesome rate. She was attentive and didn’t end the call until she made sure I had everything I needed. She went out to the unit to make sure it was cleaned, and presentable. I would definitely choose this company all over again. Thank you so much!",
"date": "2025-04-09T04:54:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Kamarri, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! See you soon!",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "4cf48a0b-0cc6-44f1-8275-b69334db25f6",
"author": "KENNY",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7Jx52fbDCrJeKnhfMgEhGZthcHYPP5DhERBuhAd0kK314MA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "There are news people very simple to rent a storage unit and a good price.",
"date": "2025-03-24T18:49:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Kenneth, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f8fe8929-064f-49b2-84ea-3cae53f25518",
"author": "James Fisher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLknFura96xCwLyOfKWjR8_APzdX529bsCNrjjCdCfxqx-Nhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lady was very helpful. And they had good prices.",
"date": "2025-03-17T16:25:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello James, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon.",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e49311a9-e6da-413e-82ca-ad3975e3a5af",
"author": "T airraLei",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHAqd8q-SBhik_3Z-zp1DkeD51ZTv9_2LTdVkOcvyzPEC_Qo98=s64-c-rp-mo-br100",
"rating": 5,
"text": "They had very good communication with me from the moment I made a payment for the storage unit online. Able to access the unit right away. They provide a lock for you so that was a nice surprise. Very friendly and feels very secure.",
"date": "2025-03-06T00:49:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings T, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "ac9e66c6-08a3-4c06-b9b9-a06f70185290",
"author": "Cathey Ray",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpBJySqRS5youY8IStmJMr8rD_fwD24j0jQ5AdQug4_PRYLLUe=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-02-17T15:54:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cathey, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "99d7a778-e8d2-4de3-9449-21f8e712b0ce",
"author": "Vicenta Del Toro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQyltgnZ_R1IXqVH-VNdPthGgUspKmnaJPrmE1c1tscoGtCKE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Britney was awesome, very accommodating, everything I needed was available, I’m glad to have found someone nearby. Facility is clean and well managed.",
"date": "2024-11-12T18:43:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Vicenta, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! We're here for you anytime!",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "6ced4ed9-1740-4a02-9daa-a05b28088229",
"author": "Gwen Reeves",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4jyBJzCoiZb_WY_ZeQqhRvmrKXgAMuEC1WEiiVGNZ_GQ6WQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-08T14:14:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Gwen, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "acd2dbe7-f935-4b94-8267-c72625974487",
"author": "DonutGirl 1108",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPglQJJ3PHG_juuxFv_0DymvHV53tDWkI6bNlQyHhvzrOIlzqEWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-05T21:36:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear DonutGirl, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "064738d0-0d95-473d-b1f7-c4a36fe0ccc1",
"author": "Dido Land",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2sSIwRaf4Qqg2NCfPJuWAVn_WZ11e9ZqTFrQtBDEMDuWkMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Courteous and helpful. Terms well explained.",
"date": "2024-10-16T17:55:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Dido, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f7199a46-2e45-4133-90ff-f24cc44d78c9",
"author": "Jasmin Bell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxhzU9fHuVHyH5OFORV6ZYjXUDNThT4uKIkNqCRr1YS4Hn-1z5=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-26T04:10:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Jasmin, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.",
"replyDate": "2025-06-23T17:18:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "70557782-4eb8-4570-afca-1d5f1235e3e3",
"author": "Brittani K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJY-x4G44Ol25VIOAm2Xmc_laYs6PO9x8Vd6uDfL5QJi2PMSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful facility. Very friendly and helpful. Brittany explained everything perfectly like the fees and etc. Would recommend coming to Mini Mall Storage. They now have 3 locations in Shelby which each location is very easy to get too.",
"date": "2024-09-25T18:13:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brandy, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T17:18:52.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7ef3f7e8-b5d5-4dc7-91f9-20bbd6578666",
"author": "Robert Reeves",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVeDVD9b2wNJ6je5stL3xseizmbCgT3ZJ6-f36HSoQWhi5_qjc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very Professional and clean facilities! The manager Brittani goes above and beyond to help her customers and make sure they are satisfied. Highly recommend Mini Mall Storage located in Shelby Nc, if you’re in need of a storage unit!",
"date": "2024-08-23T20:16:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Robert, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!",
"replyDate": "2025-06-23T17:18:52.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "87c71afa-0a7f-4f99-b877-5adf467376a6",
"author": "Sherrie Downey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXroI_S2O9EiJ13JSlOCqi2eVy163WOM6mz5OWfjIc-o1zJBoA_=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-16T20:35:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Sherrie, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.",
"replyDate": "2024-06-23T17:18:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62b339e4-e7be-40dd-b1da-a8ba5ef1ab99",
"author": "Brandi Prince",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0OU9ttOjYDGBhVKti2ZqJ9rgwV_cRQdL7IxrOCluYEAdxP-r2Bg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They are great I needed a last minute storage and they got me in there quick the process was fast and moved my thinaags in the same day and the price isn't bad at all",
"date": "2024-04-01T14:07:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Brandi, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-23T17:18:52.000Z",
"tags": [
"price"
],
"sentiment": "neutral"
},
{
"id": "fda9bd90-40b7-40af-8990-0d5b3817ab08",
"author": "Julienne Price",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJoovE1I1TfiX3ZkpVEeYbcD1t4DsU5TxSKAoae-ZO1Ae_rQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Truly an amazing company to rent from !! Lori is truly",
"date": "2024-03-28T17:34:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Julienne! Thanks for leaving us such a wonderful review. We are thrilled that you loved your service. We’ll be sure to pass your message on to the team.",
"replyDate": "2024-06-23T17:18:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ad40eb35-5a9f-4a14-bedb-b08123369926",
"author": "Bill Massey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSQhFrnJJG5AF9sEFzFoRWRDapHu-Ja69QbNJ2oa-WJKUdIQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lori is a wonderful person to work with. She was helpful and friendly. The office was clean as was my storage unit.",
"date": "2024-02-06T12:14:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bill, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. Hope you visit us again soon!",
"replyDate": "2024-06-23T17:18:52.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3442a569-375a-495f-899b-82cca4c92ae6",
"author": "TicTic",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNbiZHnS7mP-YBUE1f6P59acjcNwThPH1zJJL6FgSHBtseW-ou=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and helpful. Good price for clean storage. Love the an asphalt. Made everything look clean",
"date": "2024-01-25T00:45:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, TicTic! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2024-06-23T17:18:52.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a655cb58-7927-41ba-ab9e-e45df2c3eca0",
"author": "Myanne Cottle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWt5Wr54aIArZ92r6ftZTsWzK88SK6XYILGyn_oU2U7f4ksXxch=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very smooth and easy",
"date": "2023-10-20T22:02:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Myanne, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-23T17:18:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e61ebd12-beb9-4079-9ff0-14103350ffae",
"author": "Vari",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpUjPJCTD5t5Y5lTpWASi5-hDe6j1VEhEmHs5yhaOJdCTL7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-25T13:30:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Vari, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.",
"replyDate": "2024-06-23T17:18:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a3e6060-fb5e-4694-bffe-be33b8d58ce9",
"author": "Diana Rimbold",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWl7kKUSzC-WlM9gQHJ1H_aMMCi54Rs2hlFxi_TXwNhTjzrM7emxg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The 2 employees that I have dealt with (I wish I could temper their names) Were very nice and helpful. The rate for is $30 cheaper for the same size than a big name company.",
"date": "2023-09-03T12:41:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Diana, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
"replyDate": "2024-06-23T17:18:52.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ec2523a5-5707-4ce4-b6ff-f45622dd5400",
"author": "Peggy Bullard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIDMPPU_FZVLGBd1FazVFVfpAwqutk826ZgEgwpCHWbp2beg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The process was quick and easy. Even after we stored some items and thought we had put the lock on correctly, we got a call the next day saying that our unit did not have the lock on correctly. I really appreciated them looking out for us.",
"date": "2023-09-03T02:27:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Peggy, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future.",
"replyDate": "2024-06-23T17:18:52.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "82b542af-45ca-4539-947f-9706b78ca6e0",
"author": "Stephanie Byers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwy5NIefi680_s6sIrEtZ-1H-JQaLIhfx921vMaNkwKA_FFns8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-08-17T13:17:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Stephanie, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you.",
"replyDate": "2024-06-23T17:18:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3a9825d-20bd-4e70-ab94-993961ba136a",
"author": "Nia Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8bxzY9Cs8N8pFNvmxsulKg4To4cnEqG3lIdgrpOTf0zz2Ow=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-07-26T01:30:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nia, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2024-06-23T17:18:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b3a684f-e949-4ae6-8a36-c8f6e22b6971",
"author": "Welch Tameka",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDqNqGGV5DW0OP4Kh5-oVF9B_L9U6CZxxh5oRxbOXBjCv-PIlz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just enough room for my stuff glad I choose mini mall storage great customer service",
"date": "2023-07-11T19:59:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Welch, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! We're here for you anytime!",
"replyDate": "2024-06-23T17:18:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e8aff8f8-ccac-4508-bb3b-cd657ab2ecda",
"author": "Evan Hare",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWtXpVtW5Qcm7_4-j3OSBvtSmMYNc48KXqtYLMhm6mjjtcCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice folks to rent from. I like the idea of it being gated and feeling my things are safe.",
"date": "2023-06-17T12:59:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Evan, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2023-06-23T17:18:52.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "5062732b-8809-465e-b7cd-3f5c2724114f",
"author": "Rita Watkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLes0GsgUxkn8vE9ogTEW3Pw4a0SuSXK0SEroOlDXD5A452Zeop=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2023-05-16T14:59:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Rita, Thanks for the great review! We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!",
"replyDate": "2023-06-23T17:18:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f718dfda-15dd-417d-8377-514956d70839",
"author": "Lori Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnQMC1u0RomgeeE3DsZ6GLMQdj1QqBcX9hBmmBJhdNUEgWKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-10T20:43:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Lori,
Thank you for taking the time to leave a review. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
"replyDate": "2023-06-23T17:18:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f197d982-9591-4d56-a2a6-4b7095661b1b",
"author": "William Dover",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7QAPFF5lxviTHm_GWE4hBRlHYUqfeg2gFTWfJauJ80DQPcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-31T15:38:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey William, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
"replyDate": "2023-06-23T17:18:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5cf7eab-544d-413e-b9b2-db8e1148cd76",
"author": "sherry wright",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUbENv8kNQHXEYM3SSMMyxSnxKc-sSLzxex3S_qz8VLCuLYljHew=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff is very friendly and efficient. Very helpful and nice to talk to.",
"date": "2023-02-14T15:02:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "sherry, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!",
"replyDate": "2023-06-23T17:18:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8948cc92-1086-4135-ab41-719b09222cb6",
"author": "Takina Bonner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvZe_DUiQXcCD5QGmDT6HSQbhFuM_KrkTu_TtHzc6prNeCbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-26T17:38:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Takina, Thanks so much for taking the time to share your positive experience! We're always happy to assist so don't hesitate to reach out to us if you need anything. ",
"replyDate": "2023-06-23T17:18:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "48b8bbfa-2e71-4b45-ad9a-34ad543aeb5e",
"author": "Sebrina Higdon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKF5KOP_8SRCYAhDsmjhbrvHClYlbs5CMoTQM1UOFj1C9UvEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The ladies in the office are friendly and very knowledgeable about the business, and are ready to answer any question. I feel that my belongings are secure in this gated facility. The process to set up a storage unit was really easy.",
"date": "2022-10-28T01:37:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Sebrina, we're delighted to hear about your experience!
We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation. See you next time!",
"replyDate": "2023-06-23T17:18:57.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "fc57944d-0cd9-4be4-95ab-c8983ee8d793",
"author": "Debbie Lanford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFMujs4t9emf3CX2CEc7nRLEnzUEqo1CTXoaGkrqqgeuKDNw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service helpful employees. Would ask that they tell you about the insurance up front, but still good prices.",
"date": "2022-10-07T16:14:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Debbie, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. See you soon!",
"replyDate": "2023-06-23T17:18:57.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0d6719f6-a4cf-4647-81f9-9c3825f272e1",
"author": "Jean Cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_RCHGJ_FvOSupaiY0jVRhJKpicuAT4TsT_3MgRpa0myT2r2LosA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-26T17:02:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Jean,
Thanks for the great review! It's great to know that we were able to provide you with great service. See you again soon!",
"replyDate": "2023-06-23T17:18:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bbfb424e-611c-41c9-8aba-6c018c83d715",
"author": "Maurice Brewton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9bnHJAsAezfzTRJuptXYWaydzfEYpReoq-oKpeXeSSHrD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and helpful!! I recommend using their storage facilities!!",
"date": "2022-09-14T20:25:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Maurice,
Thank you for taking the time to leave us a great review. We're delighted to hear about your experience! We look forward to seeing you again soon!",
"replyDate": "2023-06-23T17:18:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f5aba654-a00e-4cc0-99ff-2fa36ac60a11",
"author": "Mike",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJJSoLC_-SKfRmiLD8fRbapNyzPfExMPorj-SAbwvvcgqZpQai=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-03-11T18:53:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate you sharing your review of our service. Thank you!",
"replyDate": "2022-06-23T17:18:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9da95be8-021b-4430-b035-136f2f5d9f21",
"author": "Arron Hand (TacosAndTardis)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbNrzvReUkc0W0iHgJVpMq75FdqQJ4sZeYrLELFcg9uAlWcQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2022-01-28T22:01:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate you sharing your review of our service. Thank you!",
"replyDate": "2022-06-23T17:18:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f1378b06-c8f7-4578-9048-01d361dc0a7a",
"author": "steven byars",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfipzVW3lG7SbU1rMJmPJK50pgFRNTkZ7_GigZzNadOI9OjeRGRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-12-05T23:03:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amazing feedback. Thank you so much for giving us 5 stars!",
"replyDate": "2022-06-23T17:18:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c6261f79-984a-4e87-856f-9d4a6bfb1d0d",
"author": "Rebecca Brooks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIThGlpVzyZ7gFCaA-hK-QOQKL4FACDDB8aEjmRjrvthJAALA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-07-26T01:58:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8124045a-decc-413e-b5d2-6f92ffad020c",
"author": "Kristen Kelly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWLk_Dn1ULiAUKEG8izwSBhE1ga9_aU2LTv_Zq9CHr2tVKzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service only thing I would like to see changed is being able to access to our unit after office hours. Especially when your trying to move it puts u on a time crunch.",
"date": "2021-07-09T12:03:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kristen Kelly, We strive for 100% satisfaction. We're glad you had such a wonderful experience with us!",
"replyDate": "2022-06-23T17:18:57.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "b26cb38a-da66-48f3-b99c-c1642928ef4b",
"author": "James Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRD6WXJbnXBANHPwnTQD6AzCcRL1SndUr8k3H9qq9ZTnm53CI=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Good service",
"date": "2021-03-30T13:22:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "James Baker, Your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it.",
"replyDate": "2022-06-23T17:18:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "374f33ab-fd31-49a9-b767-8ec23eb8e5f5",
"author": "Lisa Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKK3rO9ukz7no6t5xdTKAyVTtUZNfV2bKs7sr7zHrSY01Zblw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good storage place",
"date": "2021-02-05T22:16:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lisa Hill, Your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2021-06-23T17:18:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "44493b24-de48-459a-8802-f8f1fb75907c",
"author": "cherri mcglothlin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHrRzyTF5e0ka9lOh-cec06LYVNwPkWr2l6WI6_xIEJheLlcSf9Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-06-29T15:31:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi cherri mcglothlin, We strive for 100% satisfaction. Have an amazing day!",
"replyDate": "2021-06-23T17:18:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "44163d11-0cf1-44c8-a7aa-dcb81eab2b8f",
"author": "Elaine Barnes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfosNj1s9JZSWhYy_XwF961F5d11Zwfx19nNf3kC4c_7oWYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-06-15T00:07:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Elaine Barnes, Your satisfaction is our top priority. Have an awesome day!",
"replyDate": "2020-06-23T17:19:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9ecd9f78-0873-4c76-be8e-1c598ce8a396",
"author": "David Westphalen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYhUdlZzStMjuoyX0kgWh89tFs5HlHQ7a2UcMcB3sZ8TkIT6Vx=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-06-11T16:30:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi David Westphalen, Your satisfaction is our top priority. If you have further needs or questions, please reach out!",
"replyDate": "2020-06-23T17:19:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0555e7d0-ce30-4ee6-b4a0-d6018fb7d3aa",
"author": "Christian Tip",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUv3AVzulMR18aGuLD915FzSARk0l5x39TrQq3T-yYLZHJrgKVi=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-02-17T14:09:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lineman Tip, Your satisfaction is our top priority. Have an awesome day!",
"replyDate": "2020-06-23T17:19:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b6e5dd9a-b4f0-46ea-9b7d-fdbd657a51d2",
"author": "Mandy Parsons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_mX3JmHkFFjnfkM37frjmtV4IzMhhcbwtYD4-yuDYzI5yi0SR=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-01-11T14:18:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mandy Parsons, Your satisfaction is our top priority. Have an amazing day!",
"replyDate": "2020-06-23T17:19:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "03aa753b-2902-403c-adac-40bb1368e93d",
"author": "Frances Wise",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqgrsRQROEjbtwO5BAraV50JKsP7c8xfAx4x__YbqdqMIxbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-04T12:13:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Frances Wise, Your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2020-06-23T17:19:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "92cdc1ae-c57c-4763-b0a1-e81874f19ce9",
"author": "Angela Emery",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWH7lQhqcDbNEoj4huZSS_kg5C2hI1tVagJy6RzSmypUQnTzRvu=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-12-03T16:29:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Angela Emery, Your satisfaction is our top priority. If you're ever in need of more help, please let us know!",
"replyDate": "2020-06-23T17:19:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "42193a08-b02d-4ddc-b77b-5eef3098968e",
"author": "Cole Passino",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhp2-LjHwo_7M9csJ5D5Jy5fmj0-3Azh6zeJOjp5kic4-9Rh8b=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have some of my things",
"date": "2019-07-31T12:37:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ea94b2c8-4d98-4ee5-a793-c00fdc92d268",
"author": "Martha Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0ftrRbGCIGzNevVf206SCfYREi4mGDVpReBmzgGpaWitOJmZB5g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The office manager that helped us move our stuff in was so friendly and polite! Cheap rates & insurance on belongings! Cant beat it!",
"date": "2019-07-29T13:07:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "41ff55ea-8939-4463-b748-6e0b8efac028",
"author": "Wayne Ashdown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6zctTB2vpwJ3ze9c-Ifm42SVKKLaMH72Ym0X_2jGoGb6tBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is the best place to store your stuff and then I bothers you they don't hassle you or anything they actually helped you so far and our I have had a good time and I'm keeping my storage in good condition",
"date": "2019-07-16T17:32:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c4c122ec-0021-4248-aee7-d8e36df3a168",
"author": "Rebecca Hoffman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWAvPvKsE2_lKWr2KJz2VyDsAYoyybiyjqCFlfNCddeCajXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-05-04T14:55:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Rebecca, for your 5-Star review! We appreciate you taking the time to let us know how we did. Have a wonderful day!",
"replyDate": "2019-06-23T17:19:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8f314faf-5d48-460c-9dd8-0a800f4f3e18",
"author": "Wayne Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVi76B5_T8QuiOVvb44Z67wZP2Am6flJG7biYlRMvm43VZmETR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lori is an amazing person so nice and helpful.",
"date": "2019-03-15T00:27:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dober Man, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2019-06-23T17:19:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d5e2af02-02e9-4016-ab45-58845da01cd4",
"author": "Rogina Salmon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyhJDHYcFwrW0WFSwowFQjzSbMK16XdCXXscrmohGMqecSxeXUNA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-02-12T15:27:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rogina Salmon! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, First USA Storage",
"replyDate": "2019-06-23T17:19:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2a54b663-1ed2-4ade-940e-66a527cd117a",
"author": "Prather Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjbOlBOnGvQRctQSLawDEnnb9IbRKJcQZITkm9weba4IjJXQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place to have a storage unit",
"date": "2018-11-24T00:13:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Prather Smith, we are so happy to read such a great review about First USA Storage! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2019-06-23T17:19:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb51db85-75d4-44ab-b633-f4295f6e69cc",
"author": "Stacie Maxwell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGz-1CXBRdFAaNGmix_ezPtUDMOPi155q5-OSNLaLmCyhiuTcorw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-11-01T16:57:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stacie Maxwell, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2019-06-23T17:19:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "115ebc03-2102-4a24-bed8-e5eb86d6f69c",
"author": "Jesse Snead",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVznpvo40YvSQ2TncVUrYq_gOk6iP-6oes-CZ2sTy7YTRl3JVYS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice people",
"date": "2018-09-30T21:53:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2019-06-23T17:19:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "66eb042a-f058-4e3d-ac22-e7332e7efa76",
"author": "April Schumaker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjlDdXfT9NHdrUzN1gkb5o8g7VkQsOBZPGVBQACxEEwp1q1RTI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lady .Called me back after having an issue and everything was fixed very nice lady and she even understood y i was so mad.",
"date": "2018-04-23T21:02:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi April Schumaker, thank you so much for your positive comments about First USA Storage! We can't wait to see you again, have a great day.",
"replyDate": "2018-06-23T17:19:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "453c2343-b0ad-407a-a118-c9a879e27e5c",
"author": "Michelle Strickland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuvsVJN7eq7wOZl3GuKoodCapQMVZQ96gEZzmhCamTQ-Pj3PU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service and awesome manager.",
"date": "2018-04-09T03:05:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michelle Strickland, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!",
"replyDate": "2018-06-23T17:19:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "169323dc-c49a-4a97-abf3-d95fbcc1d662",
"author": "Jasmine Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVE0_XW5enAodLK4-Yb0sSTH3KDuevVr55k6CcMpZOz0DFXfMiW=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I absolutely love this storage place ive been with them on and off for a while now customer service is also great",
"date": "2018-03-17T03:47:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jasmine Allen, we are so happy to read such a great review about First USA Storage! We can't wait to see you again, have a great day.",
"replyDate": "2018-06-23T17:19:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "31de76d6-4c5f-491d-b216-57127c9b33f2",
"author": "Phoebe Brintley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxSjdFmqW6vPQcSnpbFClUBd1heNn2nKgb7uxn84lxh0rNAw=s64-c-rp-mo-br100",
"rating": 4,
"text": "The staff is very polite and helpful. The weekend hours are convenient.",
"date": "2018-03-13T23:24:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Phoebe Brintley, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!",
"replyDate": "2018-06-23T17:19:15.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "7a814cd9-2ad8-4c19-9b09-498b71ec7c02",
"author": "Donald Blanton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBGRoo09rjQNmCSCuFxl97Z9Rwu4UcAHrFBAy2PVi7Q_I6Jh_M=s64-c-rp-mo-br100",
"rating": 5,
"text": "You can expect helpful, considerate and dependable staff at First USA -Shelby.",
"date": "2018-03-13T16:21:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Donald Blanton, thank you for your kind review; we are happy to pass along your comments to the team here at First USA Storage! We can't wait to see you again, have a great day.",
"replyDate": "2018-06-23T17:19:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a1b03ca7-d3b0-4cc6-be91-c6e0e9e8cdfa",
"author": "Diana Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK405tiFkrN40AKvIa5Sfh_leV_RwgSVEFmPY4AGiN2NjAUXw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I been a client with USA storage and long time and I love there storage unit",
"date": "2018-03-13T00:42:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Diana Adams, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!",
"replyDate": "2018-06-23T17:19:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "88b46985-10b5-4275-994a-643feb7a4bf7",
"author": "Catmom (Lighthouse678)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCaaOzB58ZQamM8Ac2cu0fy98z1DArd0mysPEpD9VB5IO0uw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This storage facility is close and has very reasonable rates for a month",
"date": "2018-02-13T19:22:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lynn Lauder, thank you so much for your positive comments about First USA Storage! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-23T17:19:15.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "15aa522b-8b3f-4cc8-b5c8-bb4138db9a09",
"author": "Mommy Of Many",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6ggB2yGeAg39FxmirmOlgSP6UAexa4d8NZo-jxaifl2fyE54P=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lori is very friendly. She always returns my calls or emails I have about the storage building. I love being able to shoot an email to her even after the place closes and still get an answer. She's been very helpful since we got our storage unit to move and with just having a new baby it came in handy and very affordable",
"date": "2018-02-12T22:37:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nichole Young, thank you for your kind review; we are happy to pass along your comments to the team here at First USA Storage! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-23T17:19:15.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7e3cc79c-d165-4d12-a908-bc1e9b405994",
"author": "Diane Chrisley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpV9YAP2vEl0pL4aLeyMygb-Vtktl75gE8jpd3R-s3HvET1g=s64-c-rp-mo-br100",
"rating": 4,
"text": "Very nice people. They went out of their way to help us in a very trying time. I woul definitely recommend them.",
"date": "2018-01-20T00:28:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Diane Chrisley, thank you so much for your high rating! We hope you have a great day!",
"replyDate": "2018-06-23T17:19:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "349ba30c-516b-4f4f-9a53-88183079fc88",
"author": "Jordan Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmoojKSpL9ejuVaZxMcq9S1S9WVuZgfw2XTjIXWLDsOHJuvRM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-01-18T23:55:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jordan Smith, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2018-06-23T17:19:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ec16a918-4366-4975-b95e-63a4592acce8",
"author": "Pxstee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeFYV3LuNsqCfOdsS8O5K1mWlvakhaN-gSi1Si7wt1ibYbEXUn=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-01-18T23:52:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Pokémon Beast, we really appreciate your feedback! We hope you have a great day!",
"replyDate": "2018-06-23T17:19:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b3ea82e-80c7-47b9-bad0-86f81c3a8717",
"author": "Knuckle Head",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9N0Egpbn_9ULVQY-FCFsMriH62fnf2y7wmQJzJEdySqQW9O5R=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly staff, safe environment to store anything you need. Highly recommend to anyone in search if a storage facility. Great prices to top everything off",
"date": "2018-01-18T23:14:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Knuckle Head, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!",
"replyDate": "2018-06-23T17:19:15.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b5ae006f-2959-4275-a9da-800dab29fe77",
"author": "Kathy Grigg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKB666McP1isR0DJbeOt7-O_4epGldSCgyJcUxWRbXmulDF1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I used USA storage several years ago, they were always nice and very helpful, I would use them again if the need arise 😂",
"date": "2018-01-18T21:21:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-23T17:19:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f3e74d49-63dd-4f0d-8f10-2c7829dbee51",
"author": "Harry Nettles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKs-C8K8TXg4GZCW02CbcnwT0p38T5_CGvZG9_cxneweTOZSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "A very friendly staff and a clean office. Was in and on my very quickly. Uhaul is my go to place.",
"date": "2018-01-18T20:57:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Harry Nettles, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2018-06-23T17:19:15.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "75b97b83-c6b7-4dce-a0be-7e749a17344a",
"author": "Danny Caldwell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKo5dQtfDj0cb4N0Zla_YN1UMbPk2HP65P1oM4IarTHqEVu6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "would highly recommend this storage facility for your needs..front staff is always helpful\nand kind",
"date": "2018-01-18T20:14:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Danny Caldwell, we are so happy to read such a great review about First USA Storage! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2018-06-23T17:19:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0c1253ae-69a3-46b6-b35c-42e3a4a760f5",
"author": "hugh sandoe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqcBN6DFSCFhL8ls2aME3S40A0hu-j_AEe_yFjqbgVPJGd85hf7w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-01-18T20:10:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hugh Sandoe, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-23T17:19:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8ee833fd-d734-4c1a-b1fa-d09473620e4b",
"author": "Phaedra Boon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXn_3A5hUkLDFDpjCrmAveE0OA-Jjt8O0DPiTAYC4fjClq8db01=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly, accommodating staff; affordable, secure, clean, and convenient storage units.",
"date": "2018-01-17T18:52:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Phaedra Boon, we are so happy to read such a great review about First USA Storage! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2018-06-23T17:19:15.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "9b1be353-77b0-4acb-aeef-f7dc2098e313",
"author": "Megan Proctor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdm6rWv_ewxxS_LpuVASDsfEcg_QZ3uqa4_ZnvGU1cKT-eyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2018-01-17T17:05:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Megan Proctor, thank you so much for your high rating! We hope you have a great day!",
"replyDate": "2018-06-23T17:19:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cef3f963-177f-4356-8e62-72c9e0b27ba2",
"author": "Tommy Ferrell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJ-bAL0r6pkgcW0RRUZG03X0tMFfZByO-E_Vki0ubxNc4IQ2c5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage units in Shelby. Clean. And very friendly. The office is spectacular. Very clean. Smells nice. And amazing prices.",
"date": "2017-08-15T02:15:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "The Truth Revealed Decide For Yourself, thank you for your kind review; we are happy to pass along your comments to the team here at First USA Storage!",
"replyDate": "2018-06-23T17:19:15.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8e7e8535-e100-41c4-bc04-fe6cc132b75b",
"author": "peggy robbs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlw_D2Ni9bzipsAXriIVF2Y9NY6HZqnxTQflsgNghjXOHhAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-08-12T16:52:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Peggy Robbs, thank you so much for your high rating! Thanks again for taking the time to leave us this information about your recent visit. Take care!",
"replyDate": "2018-06-23T17:19:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6738b7e3-c398-43ef-8f92-cd555da45e66",
"author": "Ric Silveira",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOuowjHFYwmae0-0nMN-z3fo5JoR5q33hheQQwIje8UD6JgdHC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lori is awesome\nAnd I love the place",
"date": "2017-08-12T14:39:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ric Silveira, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.",
"replyDate": "2018-06-23T17:19:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ff506f8c-54e2-4f13-b3e2-c23903599254",
"author": "Takina Bonner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKN0_6lEhivqOIEHA3GfbkPWE73AiHqK0u37_XW6xjZAB86pg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice people, nice big space for very low rate! The best in Shelby.",
"date": "2017-08-12T13:47:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Takina Bonner, thank you for taking the time to leave a review for us at First USA Storage. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-23T17:19:24.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "5dc5d978-c385-4f9d-bcf9-8798535a7e79",
"author": "Josie Higdon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7qRjYKW2wLfGYpBNK1piMOn918m3mvWJAnEaKWrAyagac2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "The office is very clean and the staff is very friendly!",
"date": "2017-08-12T02:34:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Josie Higdon, thank you so much for your positive comments about First USA Storage! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-23T17:19:24.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e30c09fd-4819-43fa-8832-57f48d177dcd",
"author": "Linda Treadway",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBrFgsD_B8L_6K6RB0T2SaIC7Ckbu43Fynguy-UCDkz-Z-Es8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer serviceband nice units",
"date": "2017-08-12T01:21:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Linds Treadway, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2018-06-23T17:19:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1d504b47-349d-470b-a505-8face029b08f",
"author": "Angela Mauney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0VbDN4OFk3X9RATIkLLdZP58kuGl16SprdDhdo-fDdM_2Aw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The storage space was very convenient and affordable. The staff is always polite and courteous.",
"date": "2017-08-11T18:13:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Angela, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon. Mini Mall Storage",
"replyDate": "2023-06-23T17:19:24.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "654fd86d-6b32-4e75-b522-2c893c0010ad",
"author": "Cathy Surratt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1EqC9WG0roDiHPMBoZCbcfDZRmFT6pshlCctahWn0DPqIwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I think it is a great place to rent from.Because i have not had any problem with them.",
"date": "2017-08-11T16:56:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Cathy, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! We look forward to seeing you again soon. - Mini Mall Storage Shelby",
"replyDate": "2023-06-23T17:19:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f0bcc79-65b1-48fe-ab45-052813a71e71",
"author": "Kristin Ross",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIO35VQfxbDfG4-4BPImFE8mbm6xJZxBI4vb_T4avWjodfihQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lori smith is one of the most friendly, loving, and genuine person I have ever met. She absolutely meets all job credentials and then some. Lot is secure, safe, and has reasonable prices. Highly recommend to any and all who are searching for extra room to store no matter the reason",
"date": "2017-08-11T16:45:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kristin Ross, we strive for 100% satisfaction, and it is great to see you had such a positive experience at First USA Storage. Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-23T17:19:24.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "d9fbccaa-2426-40d7-8642-37c30900f875",
"author": "Keisha Woodley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEwVHndmWhYTG1WOZMEZow2PxZkB6Sy2jTjLZB-W-QX5mYRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good safe place to store your things also very friendly people to deal with",
"date": "2017-08-11T16:20:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Keisha, We appreciate the time you took to give us such a great rating! We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you. Mini Mall Storage",
"replyDate": "2023-06-23T17:19:24.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "3ef89340-7f0f-481a-801b-46ac5d05abb1",
"author": "Ebony Gidney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdKzZ89dSxeAYwIKs_y8ab18TCFBE2dmGW097W5f8C8QzuJ7q3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and kind... No complaints at all🤗",
"date": "2017-08-11T15:18:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ebony Gidney, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-23T17:19:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c8f9fa5e-2d00-4bd7-bb9b-3738c693c07b",
"author": "Adam Rieger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlvBdpGLLMhDGTt2CK1PtiYSCMaOwgunx_NB06l2OLLQUy-QyP=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-08-11T15:05:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Adam Rieger, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2018-06-23T17:19:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "89c11f3b-ec07-4ec8-80fa-7286a1aadd62",
"author": "Casey Hopper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIS8K0bM-pUWEHs80_vOXPa6DGMcmq8kjOsNMgJMwC_u1lRhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Our office has been using First USA Storage (Formerly Shelby Storage) for years. Their service on our storage account is always prompt, professional and pleasant.",
"date": "2017-08-11T14:29:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, First USA Storage",
"replyDate": "2018-06-23T17:19:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "03f1c9b0-ee78-47e8-9b98-cb4f5dab7255",
"author": "Clyde Mcoy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIW_Hj6uL-tvtcMaSisGc_Uq-AZKmuW1eo52Hp_Sng84EXRGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wife and i use it .",
"date": "2017-06-04T04:01:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Clyde, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon. - Mini Mall Storage Shelby",
"replyDate": "2023-06-23T17:19:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cbefd841-6dd2-4c54-a64e-5c8251ffade2",
"author": "Yo Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCgXrZB6l6o8zpBSb58T44nAj5dAh1K6XJBVvwqROtuwuMwtle=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "The manager is nice.",
"date": "2017-06-02T07:31:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Yo, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon. - Mini Mall Storage Shelby",
"replyDate": "2023-06-23T17:19:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
}
]
}