{
  "summary": {
    "average": 4.8,
    "total": 21,
    "distribution": {
      "1": 1,
      "2": 0,
      "3": 0,
      "4": 0,
      "5": 20
    }
  },
  "reviews": [
    {
      "id": "a798ec22-c5c3-42be-b7a9-5c263aa6c41c",
      "author": "Thomas Cohen",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBBp-xU_3X4ZLI4rIxV2mR75hjmw75ElHM_C63yyfYA8r8lYel=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Pleasant place to rent from.",
      "date": "2026-02-24T20:25:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Thomas,<br><br>Thank you for your kind words about renting with us! We're delighted to hear that you had a pleasant experience. Your feedback is invaluable and helps us continuously improve our service.<br><br>We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2026-03-24T00:40:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d7ab07e7-13e2-48b3-9e3b-fb2c175e9fa1",
      "author": "Corey Usher",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhsqhaGNwCOWVpaWkFLzUpaS_JX-BssoohGSSXDXLY_xAdOw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The New Mini Mall.. That LaMon is the truth..lol Thanks for the clean up and changes.",
      "date": "2026-02-09T19:30:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Corey,<br><br>Thank you for your enthusiastic feedback about Mini Mall Storage in Shelby! We’re thrilled to hear that you appreciate the improvements and LaMon's impact. Your praise motivates us to continue enhancing our services.<br><br>We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2026-02-24T00:40:33.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "925b2ede-32c8-4b54-b261-d3cd5a752104",
      "author": "Paula G",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIE945M06yMuyx-_LqF4PXjd8juQvRqj7bE_NFQqYOF0ES1=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-11-19T14:52:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.<br>If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
      "replyDate": "2025-11-24T00:40:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e62a5e94-da0e-4e56-a231-b43399860228",
      "author": "Isabella Brooks",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnVgOSFJ3CPwMwUUVMrsTqhdFQ6givcvWiUYhg8vAxO9QNWA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great storage. Great customer service. I highly recommend.",
      "date": "2025-10-01T14:49:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Isabella,<br><br>Thank you for your wonderful feedback! Your recommendation means a lot to us, and we look forward to welcoming you back.<br><br>",
      "replyDate": "2025-10-24T00:40:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4f17096b-61cd-4b95-aae0-479f52b23739",
      "author": "Deanna N Gettys",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKq2wekZijkRd1ZY8BD4OdS6BLr8xEZBde1m60u7eDeC2mtZQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-06-30T22:13:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your review, Deanna. Don't hesitate to reach out to our office if you ever need anything.",
      "replyDate": "2025-07-24T00:40:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5d25a915-5907-4ad9-92ea-953d28892cf5",
      "author": "Latrice Edgerton",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXuSTfcuSXJuTQRUkTx5_ac-FGRG-MeDNadb_io1p95DPFFlMdKQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place",
      "date": "2025-06-30T20:28:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Latrice,<br><br>Thank you so much for your kind words and for giving us a 5-star rating! We hope to welcome you back soon for another wonderful experience.",
      "replyDate": "2025-07-24T00:40:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "48bf3c73-a70d-4f69-8a39-cd3ee76ad7ae",
      "author": "Briana Henry",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8U2qphRT85n4MNIPKX6reMw628ZA1HsdVDY77zJCvBD8lHg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Brittani is an awesome person very nice and helpful and she makes sure the storages are well kept together I highly recommend her storage units.",
      "date": "2025-06-07T17:10:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Briana, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! See you next time!",
      "replyDate": "2025-06-24T00:40:33.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "55ba80ec-004a-4eed-8a81-8e49200a3d09",
      "author": "Kassi",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWn5ulTo8qIgzoHtdObMc7xkhpFLjL2wY624vLRkM9pGw9BQqM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-06-06T21:16:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Kassi, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!",
      "replyDate": "2025-06-24T00:40:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "dd946533-0b7d-4886-b8c6-0a3c2ab50ddc",
      "author": "Mark Tait",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLspD0gcSpkFeAe0SDcHG4vQw4yH-ybhjaMx4mpZSdZs8m1TA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Brittani is always cheerful and very helpful. She makes everything easy for me.",
      "date": "2025-06-05T20:30:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Mark, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon.",
      "replyDate": "2025-06-24T00:40:33.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6dc32a37-87af-4b4d-93b9-d6b4ef97e337",
      "author": "Amera Dulin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3zYa_BiTlOT_JiatyH1Sx6jnZzyJ3YD2ZGb6tVKRDhlBLyqHd=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Brittany has been a great help! We found some mice in our storage unit and Brittany was quick to answer my call and went to fix the issue!",
      "date": "2025-06-05T19:51:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Amera, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!",
      "replyDate": "2025-06-24T00:40:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "996d5e2b-8c44-4942-a295-a7e40b6d7551",
      "author": "Raul Perez",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSj2t7oGEy0Zm9I9f1pL4kbrsuo_51ShboBSuEEyyG1oA0RQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-06-05T19:48:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Raul, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! We look forward to seeing you again soon.",
      "replyDate": "2025-06-24T00:40:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7760e5a5-5d22-42a3-8c02-e48d46317f5c",
      "author": "Erick Guzman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8o2C33z7g_AgDqW0h01AMosh2o_tzVyqprAfVLETBYJVyudt6Hg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great place",
      "date": "2025-06-05T11:31:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Erick, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. We're here for you anytime!",
      "replyDate": "2025-06-24T00:40:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "13a4121e-ceb4-4b4d-a5e9-ff923714777d",
      "author": "Rachel Hayden",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8sZiC4c1Yt-7n9MscNnJyy-rIfmCDGTmjp9tXdzXl118EaOl1=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-06-05T01:34:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Rachel, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. See you next time!",
      "replyDate": "2025-06-24T00:40:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bfecf391-a210-4022-bfb4-ce6abb4b28f7",
      "author": "Brittani K",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJY-x4G44Ol25VIOAm2Xmc_laYs6PO9x8Vd6uDfL5QJi2PMSQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Wonderful facility, Brittany helped us and was amazing. Brittany was extremely helpful and friendly, professional and knowledgeable. She is so amazing. She treats her tenants like family and that’s what’s amazing. If you want to be treated amazing come to mini mall storage",
      "date": "2025-05-22T16:22:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Brandy, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-24T00:40:33.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "938d8d28-6e35-49c1-b71d-029cfa022d70",
      "author": "Robert Reeves",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVeDVD9b2wNJ6je5stL3xseizmbCgT3ZJ6-f36HSoQWhi5_qjc=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "They have great deals and low prices!!! The manager is very kind and will help you out with any questions or concerns!! They will always get my business!",
      "date": "2025-03-13T19:20:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Robert, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! We're here for you anytime!",
      "replyDate": "2025-06-24T00:40:33.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "0e77577e-5548-4c1b-a09f-0cd42314c7ae",
      "author": "Sandra Lee Burgess",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCeN9Gej9TYoYToHiYDMxg0psAh34C55sp4LDcXmKTteKL6-_DFQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Big storage space. Secure gate and camera system",
      "date": "2024-09-24T09:23:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Sandra, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2025-06-24T00:40:33.000Z",
      "tags": [
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9781208d-946f-4e82-98ac-fedfda7d6742",
      "author": "Rhonda Sisk Perry",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzd1rv_B3EjiISJ1Kmfevr6VcOGz57X5i0HbSXaxImnQtZpoI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The ladies in the office are absolutely amazing.  I’m so thankful I found this storage facility.  I highly recommend!!!!!",
      "date": "2024-09-11T00:48:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Rhonda, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon.",
      "replyDate": "2025-06-24T00:40:33.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f6dc5c17-32b5-4826-8efa-28a52db858f2",
      "author": "Ian Khan",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXXs9yyKI5zOLftyQym2jdXRNYmC_oK28BIEpRhtVmqYowMw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very helpful staff , affordability when it comes to prices I definitely recommend this location if it’s near you",
      "date": "2024-07-18T20:59:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Ian, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
      "replyDate": "2025-06-24T00:40:33.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "753921a1-c08d-43b3-932c-a6a65c5704e5",
      "author": "Donna Lucas",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEuBMtAm_n-XQ-i90-c6D2GyGPxEmg5-0TqB5i4LgXJa2WpRkTOQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly and helpful with affordable prices.",
      "date": "2024-07-18T19:32:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Donna, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.",
      "replyDate": "2025-06-24T00:40:33.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "aa2609e5-3558-45d4-9d5b-cb03044adfb6",
      "author": "Rogue Motion FX",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcU-kk-FNc73K70CdyylyvXEk3NBLQXkXt-BjIP_iD-7NxqxA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Needed to rent to my business and they offered me a one month free promo which truly helped me as I didn’t expect it",
      "date": "2024-07-18T19:16:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Rogue, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. See you next time!",
      "replyDate": "2025-06-24T00:41:15.000Z",
      "tags": [],
      "sentiment": "positive"
    }
  ]
}