{
"summary": {
"average": 4.8,
"total": 340,
"distribution": {
"1": 11,
"2": 1,
"3": 2,
"4": 13,
"5": 313
}
},
"reviews": [
{
"id": "c5abd538-0f1e-498d-9952-4ed434071737",
"author": "Corey Brooks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjPXMeEzWQk3dEYE01-dG8r4ZL35n_87_8HDeLARvNScn4thw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katrina is a wonderful property manager. She is a breath of fresh air as a new manager. She assisted me with a problem I encountered and was very communicative. I recommend this storage to anyone in the area looking for a safe place to store valuable items.",
"date": "2026-06-17T14:39:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Corey,
Thank you for sharing your wonderful experience with Katrina. We are delighted to hear that her assistance and communicative approach made such a positive impact during your visit. Your recommendation is greatly appreciated and supports us in maintaining high service standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-18T17:18:21.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "b6f5ca44-2b2f-47fa-b140-9f324ef4fc68",
"author": "Claretta Horton (Ayeelil CJ)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEcz9soarQKhoi6qG0PD1TBhBfglhXh3y3wzugkmjdSAqxbnPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dope Assistant.\n\nVery warm and nice energy",
"date": "2026-06-11T16:03:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Claretta,
Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the warm energy and found our assistant helpful. Your support motivates us to maintain and enhance our service.
We look forward to your next visit!
",
"replyDate": "2026-06-16T17:18:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6b549262-4b26-4601-ac48-774317f60707",
"author": "M Zban",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoyYFUt7SMly4VsClak_iICpRw6NN4DKFUJKQ6SzFag9FqC8XX=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-10T17:28:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-06-16T17:18:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "180a4369-aef6-4698-86e1-ad71a591fd19",
"author": "James Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPCF-twl29TR8o9mwEPE8xuXW3cyBNZLA8WxBMiJLbijMU3fE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Katrina was great",
"date": "2026-06-10T16:09:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello James,
Thank you for your wonderful review and for highlighting the great service provided by Katrina. We are delighted to hear about your positive experience. Your feedback is valued and helps us continue to provide excellent service. We look forward to welcoming you back soon.
",
"replyDate": "2026-06-16T17:18:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9bc1fca6-8a4b-4529-be18-4af96c050168",
"author": "Edwar Duarte",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWojnOvqdKkmFhDogGgcTUx9Qqe3vAdEMhpmK1Ms1XUAna0W_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service",
"date": "2026-06-08T16:24:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-09T17:18:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2797f39c-4779-45b8-b376-8310caad9165",
"author": "Sylvester Tyler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8mgAoWgNBL7NCY4qqQyGYd52K4nbh5vHiVxkJRF4of8BVGpE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katrina the property manager is always super helpful!",
"date": "2026-06-04T17:22:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sylvester,
Thank you for your kind words! We're delighted to hear that our team's assistance has made a positive impact on your experience. Your feedback helps us continue to provide excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-09T17:18:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "49928f91-264d-4cfc-8535-a05e4017a346",
"author": "Matthew Carucci",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEQWxEk0AIulkFjKfM2XOfxiEe4xU2s8JT_LR8MdDXiIafMLqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed a storage place fast and they worked with me to make it happen the same day. The staff was friendly and the location is perfect for accessing my unit while living off of Clanton.",
"date": "2026-06-03T15:53:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Matthew,
Thank you so much for sharing your positive experience! We're thrilled to hear that our team was able to accommodate your storage needs quickly and that you found our location convenient. Your feedback encourages us to continue delivering excellent service. We look forward to assisting you again!
",
"replyDate": "2026-06-09T17:18:21.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "6a7c4f6a-483a-4d1e-858f-7351aaa5f904",
"author": "lyndell picquet",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUFekiDdNHdeVl3V4m36M86gfco2Rlyi88cSU1j7F3jbO8qG07=s64-c-rp-mo-br100",
"rating": 5,
"text": "La’Mon was very professional",
"date": "2026-06-03T12:02:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lyndell,
Thank you for your wonderful feedback! We’re delighted to hear that La’Mon provided you with such professional service. Your experience helps us continually deliver excellent self storage experiences.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-23T17:18:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d0c3dcd0-12eb-48e0-8990-3688356a4245",
"author": "God Child",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfRHtkYAteFNzYgVi5ZWHo4dRATXirXH7gRyRU8cb1RX2OhvU=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a great place love it thanks for everything, and the property manager is really good",
"date": "2026-06-02T17:17:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your wonderful feedback! Your kind words inspire us to strive for excellence every day. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-09T17:18:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "87bc943b-6d73-4c1a-8d1d-c9f6318338e4",
"author": "Derick Coles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzttDXyReD7H9Kh3vPO8xTjLw8OaaXSuNhrVjyEWAVYxWfIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was assisted by Katrina today who was very helpful and made sure I obtained my goal efficiently. I recommend this location to those in need!",
"date": "2026-05-29T21:08:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Derick,
Thank you for sharing your wonderful experience. We're delighted to hear she could assist you efficiently. Your recommendation means a lot to us, and we look forward to welcoming you back soon!
",
"replyDate": "2026-06-02T17:18:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b952ac7e-228e-4e21-83b9-835dec09715d",
"author": "Kenia Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFnRBld4Is0elvAKW0yjyu-zMdlsA4odWtf3QenqtGBVqeVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katrina",
"date": "2026-05-29T20:02:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kenia,
Thank you for your wonderful 5-star review! We are delighted to know that you had a great experience with our team. Your feedback is incredibly valuable and helps us continue delivering excellent service. We hope to have the pleasure of serving you again soon.
",
"replyDate": "2026-06-02T17:18:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bc8fa6d7-956b-49ca-baae-f2836386b4aa",
"author": "Nakeechia Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYf3S6sTi9R2r_IEByGScl1I4Iyoq3aXzd5aMOGjBA2hXTBeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Today really made my day!",
"date": "2026-05-27T20:12:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nakeechia,
Thank you for your wonderful review! We’re thrilled to hear that your experience with us made your day. Your feedback brightens ours as well and helps us continue delivering great experiences. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-02T17:18:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ae114892-b363-453b-9196-9e66f88ca1e4",
"author": "Andrea Varcas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjeHRjKuggF6dvBprlNWpsFzYDJbAoLQpwgFUF-U9SO4HElJdC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katrina she is very nice lady i got alot help",
"date": "2026-05-20T20:27:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Andrea,
Thank you for your wonderful review! We are thrilled to hear that Katrina was able to assist you and made such a positive impression. We appreciate your feedback and look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T17:18:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bec22889-debb-4737-b613-d328f065f309",
"author": "Chrisalyn Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-RyUm7bXp8bl4CIv26j6GGH0A10QqFNmNyGIstkMhvaKRftrH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katrina was very helpful during the process of securing my unit! I would definitely recommend Mini Mall Storage.",
"date": "2026-05-19T21:13:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chrisalyn,
Thank you for sharing your positive experience! We're thrilled to hear that Katrina was able to assist you effectively. Your recommendation of Mini Mall Storage is greatly appreciated, and we look forward to welcoming you back in the future.
",
"replyDate": "2026-05-23T17:18:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "07fe61c6-bc2b-43b3-ae40-b162e8180e3f",
"author": "Marie Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInKuLOdrA_njD-MV3TbyimrJxljcUI8oW--2sGxMuuM0K0_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-14T17:24:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-05-23T17:18:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ea220fe7-6c56-4b68-98fa-8e8505b5edab",
"author": "Pierre C.Bayliss",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpIJmVpXfc4prfVb-5RsRFzkv6NP0tZGQ9FoIiDihbpEMA1fUO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Katrina was amazing & I recommend her 10/10",
"date": "2026-05-12T18:39:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Pierre,
Thank you for your wonderful review! Your recommendation means a lot to us and helps us continue to deliver excellent service.
We look forward to welcoming you again soon!
",
"replyDate": "2026-05-23T17:18:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a51dd6f-534c-4dbd-ae39-f61ce82558cc",
"author": "Laquisha Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_-dYXwI5C4-AcuWGJN5RKE5amRwK7OmM4ly2j7-ZiL4kNOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience with this storage facility, thanks in large part to Katrina, the property manager. She was professional, helpful, and available to answer any questions I had. The entire process was smooth and stress-free. The property is clean, well-maintained, and feels secure, which gave me peace of mind storing my belongings here. Katrina truly goes above and beyond to make sure customers are taken care of. Highly recommend!",
"date": "2026-05-12T17:12:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Laquisha,
Thank you for sharing your positive experience! We're thrilled to hear that Katrina made the process smooth and stress-free and that you found our property secure and well-maintained. Your feedback encourages us to continue delivering exceptional service.
We look forward to welcoming you back in the future!
",
"replyDate": "2026-05-23T17:18:21.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "4e1cd7cd-f7f2-413c-9584-0c6eb1ec5b95",
"author": "Anderson Cook",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfb-r0nMXVbvWrTjhKqwvKvT6_daGWFzM1e-yCzYJpkxCJjS6n=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy, quick, and friendly! Will be coming back",
"date": "2026-05-11T18:34:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Anderson,
Thank you so much for your wonderful review! Your feedback is invaluable in helping us maintain and improve our service. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T17:18:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1828400c-cb4d-460d-a21e-1faf2060ba4c",
"author": "John Young",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtRs4BYNY-JoW_OKK2Z-oiGHw37VnmtnpMAnWxz2-KCEMC5w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Top notch storage! Rented at a few in the area that don’t even come close to what you get when you come here! A real person (Katrina) at the desk greeting you with a smile and water or coffee! The site is all indoor and spotless! I love how close it is to the highway, do not rent anywhere else! Mini Mall Storage where Katrina is the manager is the BEST!",
"date": "2026-05-05T20:41:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John,
Thank you for your wonderful review! Your kind words about our facility in Charlotte mean a lot to us. We're glad you had such a positive experience and look forward to seeing you again soon!
",
"replyDate": "2026-05-23T17:18:21.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3cd71869-c62c-4c55-a62d-78791956ae54",
"author": "Samantha",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKc20MOmrQR6UnM1YReExOWlExvWBo-_6NLW2-U_ESNzzrlxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice and affordable. Very easy to get an unit and Katrina was lovely!",
"date": "2026-05-05T16:28:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Samantha,
Thank you for your wonderful feedback! Your comments help us continue to improve and keep our customers happy. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T17:18:21.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f4109264-0d14-419f-9294-ca5b19c0ca89",
"author": "Emmanuel Adjei",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAW45aWgvyBoBjYpRwMPE9KFTwFhC4ZxxOZEtxd_NW4U9bbj7s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had the best EXPERIENCE at this location with the property manager. I think his name is La'Mon. He recently helped me with an auction unit and was very effective and was alone when we showed up but did not miss a beat. Thank you for your dedication sir. We will be back. This place has come a long way from when it was with the old company. This man has cleaned this property up! Security and clean. I appreciate his no-nonsense approach very stern but this property needs it as the homeless use to take over.",
"date": "2026-05-03T21:23:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Emmanuel,
Thank you so much for your enthusiastic feedback! We're delighted to hear about your excellent experience during your visit. Your comments about the improvements and security enhancements mean a lot to us, and we're committed to maintaining these standards. We appreciate your recognition and look forward to welcoming you back soon.
",
"replyDate": "2026-05-23T17:18:21.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "9577aad9-6ef4-46c0-88cb-c8100968e443",
"author": "Adrian Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZTgAFQYhMkaet6zBvU4WYlE8hABIlzFyPPPSh-jiz07tvcw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katrina was great very helpful",
"date": "2026-05-02T15:28:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Adrian,
Thank you for sharing your kind words about Katrina's helpfulness. We're thrilled to hear she made such a positive impact on your experience. Your feedback encourages us to continue delivering exceptional service. We look forward to welcoming you again soon!
",
"replyDate": "2026-05-23T17:18:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5a924e70-1136-4d32-87c5-897b4e94e6e7",
"author": "Chris White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIanw-HaTnTHyrQZ3Ui8KAp2ZnA2F0Behc7T2fiWClGRl6w0zg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was having trouble making contact with a current Mini Mall location, no contact at current location where I rent, no contact for 3 days in person, by phone, and no contact from corporate office and current location when leaving voice mail, for return calls, touch tone for return calls, being routed to other stores with no help. Moments ago received a return call from Katrina, from Charlotte, NC, Tyvola Road location returning my call, for assistance out of my area. Ms. Katrina was able to assist me and take my monthly payment over the phone for two storage units that I rent here in South Carolina and was able to email me receipts of both. Katrina was very patient with me, listened to my concerns, and assisted without hesitation, knowing I was some what frustrated. Ms. Katrina is a valuable asset to your organization, and positive customer service skills.",
"date": "2026-05-02T13:23:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chris,
Thank you for sharing your experience with us. Your feedback highlights the importance of exceptional customer service and helps us strive for consistency across all locations. We hope to exceed your expectations in future encounters.
",
"replyDate": "2026-05-23T17:18:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "276c7d0e-c157-4115-b39b-595bd876ca86",
"author": "Tinamarie Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKy_Ty9HLPMIDCeyUcsPMGmKbmW8DE9sMakqoMK1B56ir-msQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katrina was great gave me all the information I needed to get moved in",
"date": "2026-05-01T18:09:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tinamarie,
Thank you for your wonderful feedback! We're delighted to hear that Katrina provided you with all the necessary information for a smooth move-in. We appreciate your comments as they help us continue delivering excellent service.
We look forward to seeing you again soon!
",
"replyDate": "2026-05-23T17:18:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18728719-2e2c-48af-9a1e-dca5de21fd58",
"author": "Jay Y",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiuujqF8GUQPn_qlH5zfWlRzPTWVm2MdrLdw9_Fa0DF-ZO9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "My rep Kathrina was great to wrok with !",
"date": "2026-05-01T16:03:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jay,
Thank you for your wonderful feedback. We're thrilled to hear that Kathrina provided you with such a great experience. Your positive comments help us maintain our high standards of service. We look forward to serving you again soon!
",
"replyDate": "2026-05-23T17:18:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5f865e82-0e7b-458a-9cef-9aa0e3ef451b",
"author": "Jonathan Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyv4-MZo9MZxUBqQXmhO7U51Z6mSgqTDQILMo4o_Jr-haFjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Can’t say enough great this to say about this storage facility. Always clean. As a business owner I value efficiency and clarity. La’mon was super helpful. Making sure I had the right space not only for my current need but a plan to expand as needed. He was the best.",
"date": "2026-04-30T11:05:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jonathan,
Thank you so much for your wonderful feedback! We're delighted to hear that you had a positive experience with our storage facility and that La’Mon assisted you so effectively. We look forward to continuing to support your storage needs as your business grows.
",
"replyDate": "2026-05-23T17:18:21.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3f5df618-64a3-448a-b868-ae8911c877c1",
"author": "Irma Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbjuKB9VoSbC74dlJFBiw7FjbpitqEa2AgyMU1D-qkdshPnCMr=s64-c-rp-mo-br100",
"rating": 5,
"text": "La'Mon was AWESOME and very Nice.",
"date": "2026-04-29T19:21:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Irma,
Thank you for your kind words about La'Mon! We're thrilled to hear he provided such an awesome and pleasant experience. Your feedback motivates us to maintain our high standards of service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T17:18:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d8abacf1-d879-4045-a616-84c13a078131",
"author": "Mitchell Bryant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3x52X1wO_fgJ8AB1rQsdCLAAb-uT3f9Cpk1At94A75DhpiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "La'Mon was extremely professional and informative. You can tell he runs his property like a well oiled machine. So glad we chose his property.",
"date": "2026-04-29T14:08:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mitchell,
Thank you for sharing your positive experience! We're thrilled to hear that La'Mon provided such exceptional service and that his management met your expectations. Your feedback is invaluable in helping us continually enhance our guest experiences. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T17:18:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ee7180a0-573b-4328-9ff8-8e393acf050e",
"author": "Dominique Marcus",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIi_49x8SZC2NRaDB_jJYb1_4qLX6vSo0QLeJvil5YhLHAeaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katrina",
"date": "2026-04-27T14:23:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dominique,
Thank you for your wonderful review and for highlighting Katrina. We're thrilled to know you had a great experience with us. Your feedback helps us continue to provide exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T17:18:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aa9ad0e0-37ac-4b7b-aa39-00a966b8de75",
"author": "Guadalupe Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbNEn9GUP_1CSo4hm8mjSfFcYo3i7WRDl3drTyAWh8RQoaIFZZTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katrina was amazing, helped us get the storage unit we need.",
"date": "2026-04-22T19:25:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Guadalupe,
Thank you for your wonderful review! We're delighted to hear that Katrina was able to assist you in finding the right storage unit. We appreciate your feedback and look forward to welcoming you back in the future.
",
"replyDate": "2026-05-23T17:18:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9b93202f-9e42-4433-8a99-d9608a99e7ef",
"author": "Paul Gomez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXc6Rk4DBrlNE4IBSyWlj8ytHJjYfoX3YpkPxgqzzupNG3i-b_m0w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service, clean, accesible and very convenient climate controlled. Lamon always takes care of you!",
"date": "2026-04-21T19:39:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Paul,
Thank you for your wonderful review! Your feedback is invaluable in helping us maintain and improve our standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-23T17:18:21.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "62e1a316-a9af-4b2f-b19a-8cadb1e3ce1a",
"author": "Marquis Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZE92VGmqx263TTDjCf587ZoSEkPCpQTCpaHOAga3dV1xnbhE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome Service By Lamon Definitely got us Squared away If you need any service don’t hesitate reach out Awesome manager 👍🏾",
"date": "2026-04-21T15:06:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Marquis,
Thank you for your fantastic review! I'm thrilled to hear that Lamon provided you with such excellent service and got everything squared away for you. Your feedback encourages us to constantly strive for excellence.
We look forward to serving you again soon!
",
"replyDate": "2026-04-23T17:18:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ce1ffa9a-095b-46d2-a183-65940c4fda2b",
"author": "Danielle Withers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISKJfIgMBgzclhPM1ZTzZDOJqqT4tly-vma8ligJGAvX46dg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-20T17:54:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-04-23T17:18:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ac0a126a-231d-4ae4-8567-9eacd68ffaba",
"author": "Marilynn Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfeEwG6t8KK2LYxumMIAVNOId7ofNSD2BBFGMxoenUjrjV4A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Katrina is very professional and sweet and helpful",
"date": "2026-04-18T19:42:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Marilynn,
Thank you for sharing your positive experience with Katrina! Your feedback is greatly appreciated and helps us continue to provide excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-23T17:18:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "afb6c9fd-f441-4693-b100-09860d3d8cc0",
"author": "Maria Villegas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxcLt__CtO7MPpI0k-91w8FgFUArUx5o9wA1xhvnnT_2okjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katrina was vet professional and friendly!",
"date": "2026-04-17T19:48:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Maria,
Thank you for your wonderful review! Your feedback is invaluable and helps us maintain high standards of service. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-23T17:18:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9fddf188-5099-4100-9008-6f348b4412b5",
"author": "Rodolfo Villegas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrGLlGOxP8-KyE6kLnSu15RMB6_GSlPXQvn2PTd3boELuA7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Total professional highly recommend",
"date": "2026-04-17T19:37:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rodolfo,
Thank you for your kind words and the wonderful five-star rating! We're thrilled to hear that you had a great experience with us at Mini Mall Storage in Charlotte. Your recommendation means a lot and helps us maintain our standards of excellence.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-23T17:18:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "83af8710-556d-42ef-a534-77bd247bca48",
"author": "Jahahn Bennett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpqXNpbnyat8eOffSMmsMH8nJmBYrXTikRuugNJkqZHfUZQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katrina was very pleasant and helpful!",
"date": "2026-04-17T17:31:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jahahn,
Thank you for sharing your wonderful feedback about Katrina. We're thrilled to hear she made your experience enjoyable. Your comments are invaluable in maintaining our high standards of service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-23T17:18:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7dcf0bf4-4af2-4f0e-9a3a-ea8e1cc13195",
"author": "Daniel kapfhammer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxVRRSeRqLQPJiJtHgeCv7wXqSQGOLA0SP0wHqVRiMZFXKupzx=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Katrina was super helpful with our storage unit issue. She explained everything and helped us get everything organized on the account information. We have had many storage units and this company and location have been the most helpful. 10/10",
"date": "2026-04-17T13:43:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Daniel,
Thank you for sharing your kind words. Your feedback is invaluable in helping us maintain and improve our service quality. We look forward to welcoming you again soon.
",
"replyDate": "2026-04-23T17:18:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "80e0b432-0563-493d-a97f-9aea0abfb8b1",
"author": "Joshua Zetino Ingles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVBRy1OAvAXR-GWBe56Bvg0XKeaCde84dqslE38xexhGoiSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "La’mon was very professional and nice",
"date": "2026-04-14T18:49:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Joshua,
Thank you for your wonderful feedback about your experience with La’mon. Your feedback is invaluable in helping us maintain high standards of service. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-23T17:18:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a6ff8751-1854-4eba-a967-b5c4abe8dc7e",
"author": "ol' skool divas 90's",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7ynmFrQ73UZNqT1gqKd6jpt5NDdMfzu7ALMdy6HbzySOGdw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Katrina was such a joy I came there looking for a place to store my business stuff and she was so helpful and polite I let her know I would need it in a month she did everything to get me to rent today but I wasn’t ready just yet but I DEFINITELY will be back just because of her and her pleasant attitude and amazing energy she made me feel valued as a customer this company really did good when they hired her….. thanks again for all your help see you in a month…….",
"date": "2026-04-13T22:12:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your wonderful experience with Katrina. Your feedback is truly valuable in helping us maintain high standards of customer service. We look forward to welcoming you back next month!
",
"replyDate": "2026-04-23T17:18:23.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1bdeeac2-b21b-4b14-a04c-3fdbcfbcb624",
"author": "Meditation Central",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2di7hNREVp_aMZlV3v7Xvo-zxZ0hYqWezEoqPqYRw9BWHWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katrina was do great",
"date": "2026-04-13T21:10:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your glowing review! We're delighted to hear that Katrina provided you with a great experience. Your feedback is immensely valuable to us as it helps in maintaining high-quality service. We look forward to welcoming you back soon.
",
"replyDate": "2026-04-23T17:18:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b7737ec-3f63-421e-a76d-1389306487cc",
"author": "Michael Boyd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYQ9_q4i87BMuOJFcOtMVgSezQhA5k6apgFHAo14_clfbpZ2a4JA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly helpful staff, clean facility.",
"date": "2026-04-13T20:58:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michael,
Thank you for your kind words about our staff and clean facility in Charlotte. We're delighted to know you had a positive experience. Your feedback is invaluable in maintaining our high standards, and we look forward to welcoming you back soon!
",
"replyDate": "2026-04-23T17:18:23.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e020547c-2ad2-481c-8442-0f5540c18726",
"author": "Patrick Hartmann",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJFjnzg7tXmuMjf7RSrYSUHRSoL0VrVMqwd-0jh6jB4jJ4d3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katrina was very helpful and has an excellent sense of customer service.",
"date": "2026-04-13T13:59:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Patrick,
Thank you for your wonderful feedback about Katrina's excellent customer service. We're thrilled to hear she could assist you so effectively. Your positive remarks inspire us to continue delivering outstanding service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-23T17:18:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "048feb1c-9351-4f58-b865-4e12edd655be",
"author": "AGOTIT",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ849fTXk10DEHLrBUPIeFaSTBcXERMhqo_pj6Zil2MPk0-HQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "La’Mon was absolutely outstanding knowledgeable, attentive, and incredibly helpful throughout the entire process. He answered every question with clarity and patience, making the whole experience smooth, enjoyable, and truly memorable.",
"date": "2026-04-09T18:23:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your wonderful experience with La’Mon. We are thrilled to hear that his knowledge, attentiveness, and helpfulness made your entire process smooth and memorable. Your feedback is invaluable to us and helps ensure we continue delivering exceptional service. We look forward to welcoming you back again soon!
",
"replyDate": "2026-04-23T17:18:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3284bbb4-fc2e-4a3c-ae89-b9e5e5cfc990",
"author": "Franklin Moreta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKq3uMOxfh4aRFl1CxQMjhHxu-faUbWJ1OPmJnaACBrKBzT4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice clean and good customer service",
"date": "2026-04-07T19:20:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Franklin,
Thank you for your kind words about our clean facilities and excellent customer service. Your feedback is invaluable in helping us maintain high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-23T17:18:23.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "bf021a60-5ea1-4ad6-ab0f-ebfe5507509f",
"author": "Alberto Greene",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqX9ZoYHpnp02z7S4YIN2wMzvQWmRAfqc_AtYjJZMKm-1x5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "La’Mon I definitely enjoyed the full experience at this location, I will definitely refer other family and friends to do business here.!",
"date": "2026-04-01T18:55:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alberto,
Thank you for your wonderful review! We're thrilled to hear that you had such an enjoyable experience and appreciate your intention to refer your family and friends. Your feedback inspires us to continue providing excellent service.
We look forward to welcoming you again soon!
",
"replyDate": "2026-04-23T17:18:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "55a4830f-fd97-4a5a-a832-c808bf48a5fb",
"author": "Pamela Greene",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1V4fazHmL1CpaC4E7XrihebZDlRsBhZq2_ckoQ3W8kBVYYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katrina was very helpful love her service thank you so much for your good service",
"date": "2026-04-01T18:54:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Pamela,
Thank you for your kind words! We're delighted to hear that Katrina's assistance made a positive impact on your experience. We appreciate your feedback, as it inspires us to continue delivering excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-23T17:18:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7ea4e105-3bf8-49b4-8341-9827ff104f4f",
"author": "Amber",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdNuNwQuHLrQTfmnov6isi3tvFcrqaMEHsBJBWTxpIKlBNBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lamon was incredibly helpful getting me set up with my unit. I’ve never had a storage unit before and the process was explained to me in great detail. Getting the process done from start to finish was maybe 30 minutes and I feel really comfortable having my belongings stored here for the time I need! Thanks again to Lamon and his coworker :)",
"date": "2026-04-01T18:41:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Amber,
Thank you for sharing your wonderful experience with us. We are delighted to hear that LaMon and our team in Charlotte provided exceptional service and made your first storage experience pleasant and straightforward. We're pleased to know you feel comfortable storing your belongings with us, and we look forward to continuing to meet your needs!
",
"replyDate": "2026-04-23T17:18:23.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1aa3253b-2133-4cef-908b-df3351ad842f",
"author": "Juanita Velazquez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7kWfsm1ywdq_YzwJF9-ZOmZhZW7a7_dEu97w8qUlJ3TKh=s64-c-rp-mo-br100",
"rating": 5,
"text": "If you’re looking for professionalism, reliability, and top-tier customer service, ask for LAMON at Mini Mall Storage.\n\nFrom the moment I walked in, Lamon went above and beyond to make the entire process smooth and stress-free. He’s KNOWLEDGEABLE, ATTENTIVE, and truly cares about helping customers find the best solution for their needs.\n\nWhat really stood out was his patience, CLEAR COMMUNICATION, and genuine willingness to help — something you don’t see everywhere these days. He takes pride in what he does, and it shows in every interaction.\n\nMini Mall Storage is lucky to have someone like Lamon representing their facility. His level of service sets the standard for what customer care should be.\n\nHighly recommend — 10/10 experience. If you want things done right, Lamon is the one to see!",
"date": "2026-03-27T14:21:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Juanita,
Thank you so much for your glowing review and for highlighting La'Mon's dedication and exceptional service. We are thrilled to hear how knowledgeable, attentive, and patient he was during your visit. Your kind words reinforce our commitment to providing outstanding customer care.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-23T17:18:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f377e554-9351-4e50-b98c-57b10cdcf7e9",
"author": "Shakitta Boyce",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnF6nqlKGhUKCKkiskXHlUZ1y4xI0M8-9PuysgODqfe0mOyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lamar was great!!!!",
"date": "2026-03-23T19:25:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shakitta,
Thank you for your wonderful feedback! We're thrilled to hear that our team in Charlotte provided you with a great experience. Your compliments inspire us to continue delivering exceptional service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-23T17:18:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "be60e495-2752-43d5-8579-65cc35ec41e3",
"author": "Toxic Berserk Gaming",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV37x-vd_SrhehIbx0SW2Fi2qg_5KygoZRNKK7VEOii43nRr71O=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lamon was very professional",
"date": "2026-03-20T20:26:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words regarding La'Mon's professionalism. We're thrilled to hear about your positive experience. Your feedback helps us continually strive to deliver exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-23T17:18:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e48f6900-f4e4-4913-9f04-d8e1399a4f8b",
"author": "los Farrington#",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVO543j6R0cKqunFINBaA-ySlW1bwoh9ieyQhYQMIo40v2=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lamon was very positive and respectful great building and personality",
"date": "2026-03-20T20:25:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback about La'Mon! We are delighted that you appreciated the facility and his outstanding personality. Your comments inspire us to maintain our high standards. We hope to welcome you again soon!
",
"replyDate": "2026-04-23T17:18:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f1ed23c6-fb93-4fdf-b5a3-b776f4631cbf",
"author": "Mark & Kim",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWQ9jn8KVqhXg6D10IW26eTwXKuK2kUJwHoRCJgDUcVCPhpKE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lamon was excellent! He was very helpful & accommodating. We appreciate him setting us up with an appointment so we didn’t have to wait!",
"date": "2026-03-20T18:59:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mark & Kim,
Thank you for your kind words about La'Mon. We're delighted to hear that he was able to provide you with helpful and accommodating service. Your feedback is invaluable in helping us continually enhance our customer experience. We look forward to serving you again soon!
",
"replyDate": "2026-03-23T17:18:23.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "f6b8d0a2-937e-4040-8743-007ad4078fe8",
"author": "E&K TRUCKING LLC",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPCo4HcKnVgdfeTh8mfQNMAxjUC-JpTl2rPc9uUv-td5gvBZRL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lamon was awesome. Great service",
"date": "2026-03-20T16:51:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're delighted to hear that La'Mon provided you with great service. Your feedback is invaluable in helping us maintain high-quality service. We look forward to serving you again in the future!
",
"replyDate": "2026-03-23T17:18:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7124da72-fbe2-44ef-a864-81a81ea967ee",
"author": "Nato Carmona",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_iv9sNCAL3fVpwN0DdOl8Z3_18wvjTntdJsFI8NXAFmwpGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dealing with lamon was amazing. His customer service skills are awesome. But I agree with the other reviews. You can tell he runs a tight ship. It's a new day at this facility.",
"date": "2026-03-19T20:58:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience with La'Mon's excellent customer service skills. We're delighted to hear that you felt the positive changes at our facility. Your feedback is greatly appreciated and helps us continue to improve.
We look forward to welcoming you back soon!
",
"replyDate": "2026-03-23T17:18:23.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "1e006cdc-cc82-484a-83d0-97f5ae4bae30",
"author": "Cory Mullis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdI2BYteAXdnZkB6tlJ3Nj1s7eneku8wS8MfKUBeXqOExc0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lamon great service! Recommend highly!",
"date": "2026-03-19T20:06:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cory,
Thank you for sharing your delightful feedback! We're thrilled to hear that La'Mon provided you with great service and that you highly recommend us. Your input is invaluable in helping us continue to deliver excellent experiences.
We look forward to welcoming you back soon!
",
"replyDate": "2026-03-23T17:18:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2589da20-9058-46e3-9b93-8090f2bf75d8",
"author": "Jerry Stevens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL019N3_I8yBoXecb1SfSoFS2SQlX9NQq4NVjdAWnfgQWwABA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lamon was very professional and stern. Love it. ❤️",
"date": "2026-03-19T16:56:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jerry,
Thank you for sharing your positive experience! We're thrilled to hear you appreciated the service. We value your feedback and look forward to seeing you again soon.
",
"replyDate": "2026-03-23T17:18:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f5d8a3b5-8958-4c95-aef6-9e5557e05d30",
"author": "Robert Rich",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsYos4qslzmACT0Ikkm453s-QyJEAYE2e-A6hXO9xZZr6K4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "La’Mon and Amber were Great!!!!",
"date": "2026-03-19T14:51:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Robert,
Thank you for the wonderful feedback about La’Mon and Amber! We're thrilled to hear they made such a positive impression on your experience. Your feedback helps us continually provide outstanding service.
We hope to welcome you back soon!
",
"replyDate": "2026-03-23T17:18:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4da1f173-45cc-4f32-84b0-1b2ced43ce49",
"author": "Jimmy Dowell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVC9PX4YHjQteE3KVeRj6mqR2THjZTkSJ9X1gBttuIFuXe4Y4B5=s64-c-rp-mo-br100",
"rating": 5,
"text": "LAMON WAS FANTASTIC AND VERY EFFICIENT WITH ME AND MY STORAGE NEEDS. HIS DEMEANOR DEFINITELY SUITS HIS PERSONALITY. THE PROPERTY HAS CAME A LONG WAY.",
"date": "2026-03-18T20:57:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jimmy,
Thank you for your wonderful review! We're thrilled to hear that La'Mon provided you with fantastic, efficient service and that you're pleased with the improvements to our property. Your feedback motivates us to maintain high standards and keep enhancing our services. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-23T17:18:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e0bf645e-f80d-47a2-89f4-886bf035c23e",
"author": "Amy Huffstickler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZH6caErYJPdpYz_l34L1lgyx259TWz9bII6YfRnX6-EDfcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "La’Mon was AWESOME",
"date": "2026-03-18T20:08:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Amy,
Thank you for your fantastic review! We're thrilled to hear that La'Mon provided you with an awesome experience. Your feedback is invaluable to us and helps motivate our team.
We look forward to welcoming you back soon!
",
"replyDate": "2026-03-23T17:18:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9f699a00-68a3-4513-aa15-a368976c4831",
"author": "Teresita Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9FLSJWfs52s-mxD_bb7uEWFABkRw50abMMYDwrZGiAyFC=s64-c-rp-mo-br100",
"rating": 5,
"text": "La'Mon was an absolute dream to do business with he ran that office like a freight train dealing with multiple people at once definitely recommend him for storage needs very professional and fast",
"date": "2026-03-18T19:35:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Teresita,
Thank you for your wonderful review. We're thrilled to hear that La'Mon provided such excellent service ! Your recommendation means a lot to us, and we look forward to welcoming you back for any future storage needs.
",
"replyDate": "2026-03-23T17:18:30.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c6c4a64f-2ec8-4f6d-a5ab-2dd3f406ce1b",
"author": "Michael Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDUpl87puEk0gLF9r29Ky0nxkQDMp37KxlAUvoyM1sCuiCXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lamon has a great attitude and very professional",
"date": "2026-03-18T18:29:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michael,
Thank you for your kind words about LaMon's attitude and professionalism. We are delighted to hear about your positive experience. Your feedback inspires us to continually deliver great service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-03-23T17:18:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "36ab304a-1236-41fe-923a-f10b71a6b8da",
"author": "Misty Hendrick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGs7q75bGMXk71IyGP853OSPz6dE5aNUenDx0X_7Atf23K3A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "LaMon was super efficient with my auction process and very professional",
"date": "2026-03-18T17:38:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Misty,
Thank you for your wonderful feedback! We are thrilled to hear that LaMon provided you with efficient and professional service. Your positive experience is valuable to us, and we hope to serve you again soon.
",
"replyDate": "2026-03-23T17:18:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "520839ea-cd08-4c01-8845-f201df9fc471",
"author": "LaShawn Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3yM_JUsa103ujsr4TkVBVsRURwfhph8R3nilvrBI2rg9ILeQP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lamon was awesome",
"date": "2026-03-18T16:13:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello LaShawn,
Thank you for your wonderful feedback! We're thrilled to hear that our team in Charlotte provided such outstanding service. Your positive experience is invaluable to us, and we look forward to welcoming you back soon.
",
"replyDate": "2026-03-23T17:18:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "abba924d-61b7-4d51-b5e7-497556699900",
"author": "Deborah Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbKJfGEcEkh_7p35ZkhobHx2u163zzYB2A1lu_rH0qwE6Uyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "La’Mon was a delight to work with even though I was there to pick up my auction. Great service from this gentleman i will be back. Thank you sir.",
"date": "2026-03-18T15:37:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Deborah,
Thank you for your kind words about La’Mon and the excellent service he provided. We are thrilled to hear that your experience was delightful, and we look forward to welcoming you back soon.
",
"replyDate": "2026-03-23T17:18:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "686c09c7-e73c-41e3-8ce2-96a8cfac03da",
"author": "Daria Shagena",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1T-VmueQb2Ii_hlbuUa8atUpgVPVav4M5JZlZOY-XBtbEBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "My husband and I went in to rent a storage unit and La’Mon assisted us. He was extremely helpful and kind and made the whole process easy and stress-free! Highly recommend!",
"date": "2026-03-14T13:48:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Daria,
Thank you for sharing your wonderful experience with us. We're delighted to hear that La’Mon was able to assist you and your husband so effectively, making the process stress-free. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future!
",
"replyDate": "2026-03-23T17:18:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b6e74951-9be5-49b2-9635-1d469cc89150",
"author": "Yolanda Steele",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWltdJkxxHLGc7AEwyIFa0abJ_bh4m3ry5u28DvYcDKULOWkijqCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "LaMon was super professional. Even came in off his lunch to help me take my payment. Definitely refer him.",
"date": "2026-03-13T17:54:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Yolanda,
Thank you for sharing your wonderful experience with LaMon! Your feedback helps us continue providing exceptional service, and we look forward to welcoming you back soon.
Warm regards.
",
"replyDate": "2026-03-23T17:18:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f6dd5318-e9a3-4fb1-9aca-a0c634ce12fa",
"author": "John Marcel Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWl3JbsadVq3xyME-mDcfQyp_h0VSoN6z0iGq0SKbbAs9raIA4=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2026-03-12T04:12:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your 4-star rating! We appreciate your support and would love to hear more about your experience. Your feedback is valuable to us and helps us improve our services.
We hope to welcome you back soon!
",
"replyDate": "2026-03-23T17:18:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "017c3561-fffa-4220-a4f8-b6cf4ac8bb2d",
"author": "Aura Stephanie Jimenez Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLA-vkjesZ5G1gja8WW4tT_ZJ4lE_hMrpaS9mjzrKoTUclqrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "La’Mon was super professional and extremely knowledgeable in his business. Definitely glad they found someone to clean this property up from the past staff. Welcome sir.",
"date": "2026-03-10T12:49:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Aura,
Thank you for your kind words about La’Mon's professionalism and expertise. We're thrilled to have someone like him to enhance our team's efforts. We appreciate your support and look forward to serving you again.
",
"replyDate": "2026-03-23T17:18:30.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4c7d5340-2b33-4382-8104-38de0a8a6ff1",
"author": "Ra “Ra Santiago” Santiago",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocII5GAVOJ_1AM37S7rlhhENc-F_9o7F2Tj9VSCs_ZYVobMpFyNW=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Would highly recommend. Very clean temperature controlled facilities that are accessible 24/7.",
"date": "2026-03-07T01:33:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ra,
Thank you for your wonderful recommendation. We are delighted to hear that you found our climate-controlled units clean and accessible. Your feedback helps us continue to provide excellent service to our customers.
We hope to see you again soon!
",
"replyDate": "2026-03-23T17:18:30.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "ed3d9f13-b016-4eb3-974f-8a69b6198eba",
"author": "Erica",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL117IlX_eQ5idAweS8hhP-bD3B5PRBwKxLw9GzonIg_L_h0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommend this facility!! I had a unit when it was Morningstar and then it was bought by Mini Mall and I needed a 2nd unit. The property manager La’mon made it so easy and he was so professional and friendly!! Went in to pick up my keys and he was just as great in person as he was on the phone! There use to be a lot of homeless traffic around there, but he has done a great job in cleaning up the area to ensure customer safety! :-)",
"date": "2026-03-06T16:43:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Erica,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with La’mon and how he made your transition smooth and enjoyable. Your feedback about the improvements in customer safety is greatly appreciated and motivates us to continue enhancing our services. We hope to welcome you back soon!
",
"replyDate": "2026-03-23T17:18:30.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "b3e24a2b-52f0-4a1d-a184-e32a007c42f3",
"author": "Charles Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJk-tAjGxoniuTNbregtts_6ZZJI5e9HP0G58E_x_ng-ZgJzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lamont was extremely professional. Thank you for your help today. Welcome to the property.",
"date": "2026-03-06T15:40:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Charles,
Thank you for sharing your experience with us. We're delighted to hear that Lamont provided professional service and that you felt welcomed at our property. Your feedback is invaluable as it encourages our team to continue delivering excellent service. We look forward to seeing you again soon!
",
"replyDate": "2026-03-23T17:18:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a0165bdb-a3fb-413e-b887-adcd296ca260",
"author": "Martha Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1-2F636ftEcYq6m1xTJJKSFCTfuSUhFFbZlK7pKNndGZGyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best service ever Lamon",
"date": "2026-03-04T20:33:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Martha,
Thank you for your wonderful words about our service! Your feedback helps us maintain high standards, and we look forward to serving you again soon.
",
"replyDate": "2026-03-23T17:18:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "03070777-36c9-4fee-b744-79b4bbc3a7b5",
"author": "Lillie Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFdzmvi84Dl5r18JhrKMLhMEkLcOKuVAWPIIi3pxrfJ6LX0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I need someone from corporate to know just how professional La'Mon was with me. I lost my keys sometime ago and I was nervous from the take over. He took me up to my unit and made sure I was safe and secure. Additionally I like the changes he has implemented on the property. His strength and delivery is much needed here. I've never felt safer here. Thank the heavens as he is a breath of fresh air. Thank you young man.",
"date": "2026-03-03T19:14:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lillie,
Thank you for sharing your wonderful experience! We're thrilled to hear how La'Mon provided such professional and reassuring assistance, ensuring your safety and comfort during a stressful time. Your kind words about the positive changes he has implemented are greatly appreciated and truly highlight his valuable contribution. We look forward to continuing to exceed your expectations.
",
"replyDate": "2026-03-23T17:18:30.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "3d08048f-ad0b-4bc1-bc48-222e49f38d57",
"author": "Sydney Griggs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdmpOZ-96_ibjmVkvKV2_gQYKqAf9PTMiQvU2sQxs42prffA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thank you La’Mon, you’re great!",
"date": "2026-03-02T17:31:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sydney,
Thank you for your wonderful review and kind words for La'Mon. We're thrilled to hear about your positive experience.
Your feedback is invaluable in helping us maintain excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-23T17:18:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "57b63c08-6fba-481c-881c-62320022cd3e",
"author": "Kyle Simpson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVWlJoajDPcIrmbz5hrBW6Tuwi-hieJqo_uHorK1m-8VTMpWDF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lamon is very helpful and professional as well as funny. 😁",
"date": "2026-02-25T21:28:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kyle,
Thank you for your wonderful review! We are delighted to hear that Lamon’s helpfulness and professionalism, along with his sense of humor, made your experience enjoyable. Your feedback is valuable to us as it inspires our team to continue providing excellent service.
We look forward to welcoming you again soon!
",
"replyDate": "2026-03-23T17:18:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "084f05a1-15a0-48ed-a205-d06039b0d2a8",
"author": "8 Sacred Scales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCjCpPP85HegKf0SFFFr2344eN1m0IHs4mOnAD-NvNTlyZ2xc=s64-c-rp-mo-br100",
"rating": 5,
"text": "La'mon is the best!!!! I was a little nervous when Mini Mall took over but babyyyyy La'mon came in and set it right. Most importantly I feel safe!!!!! He has kept the property clean and is so transparent when changes are happening. I would highly recommend!!!!",
"date": "2026-02-21T23:42:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us at Mini Mall Storage. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-02-23T17:18:32.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "648961c4-7923-4901-916c-42b7f517e7ad",
"author": "Ahseikal Business Solutions",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_E7m2e-NOSctE2gvN1_Fuf82Xg6LOJHZXxDz8Y7NZ4cFkTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "La’Mon is great and the property has been cleaned up very well. I actually feel safe coming to the unit now",
"date": "2026-02-21T21:08:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-02-23T17:18:32.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "33758f7f-0526-47cf-9b4b-3b72d60d1bf2",
"author": "Aliyah McRae",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMIlJqBB15VvnmvCJwqZsI04LyIHK7dR4VvDB-VccrN1y7AQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "La’Mon was a breathe of fresh air. He got me into my unit swiftly and very professionally. I can tell he runs his businesses like a ship. It’s a new day at Mini Mall Storage. This isn’t the old Morning Star anymore. The property is ran more clean and efficient. Welcome to the neighborhood La’Mon.",
"date": "2026-02-21T17:55:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Aliyah thanks for reviewing Mini Mall Storage in Charlotte North Carolina! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2026-02-23T17:18:32.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8217c131-b691-41d8-8fd0-28b6ad525a30",
"author": "Kojo Massaquoi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2ML8jp2bApvky56mf3H-YUOZEyY29mZsKhHSHn3TGY2kQEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-20T21:05:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kojo, thank you for your feedback. We're happy to know that you've had a great experience with us at Mini Mall Storage and look forward to your next visit!",
"replyDate": "2026-03-23T17:18:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9afe8eed-d615-45b0-be45-569d09ee2910",
"author": "Phyllis Stamey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXt3BsqflfwcU3Q-BjXzLIOtw1P8Ni8thxOob-GbR8uHc5GNbc=s64-c-rp-mo-br100",
"rating": 5,
"text": "LaMon was an absolute joy to do business with. very professional and stern but knowledgeable. don't wait go see him today.",
"date": "2026-02-20T21:00:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Phyllis! We're thrilled to hear that you had a great experience with us at Mini Mall Storage. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-03-23T17:18:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6680fb15-bd69-4a3d-8db5-6d0f4f6b2ea2",
"author": "Terrence Alford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlTBbh2KkuxrTwEc8kvPWMo-vYQMBJNS5eXPGjSGXsw6Bqzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lamon has great customer service",
"date": "2026-02-12T21:15:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Terrence! We're thrilled to hear that you had a great experience with us at Mini Mall Storage. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-02-23T17:18:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9a12aa33-1d41-4695-909e-d3156cd011fd",
"author": "Charles Johnson Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdIPFNWSEqGql1GdrFZsqV7dfTCLhj5LeO4R77Y-z37TmVGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lamont was outstanding! His professionalism was top notch. He was super informative and laid down the law. He gave me all the details. Discussed the access hours and all the rules. Let me tell you, their are rules here if you store with him. I agree with the last review. It's a new day at mini mall storage! Welcome La'Mon",
"date": "2026-02-10T18:54:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Charles! We're thrilled to hear that you had a great experience with us at Mini Mall Storage. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-02-23T17:18:32.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "c7dbe074-e97e-4e85-8ffc-2fd59bc371f6",
"author": "M. Booker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYszrF1nedd2XTj15kvCJjYZtemEwwEAwuSAWulTHbp_myznHYvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "La'Mon is an amazing addition to the property since they switched management! His communication is pleasant and direct. I definitely feel more confident with storing my belongings there, more safe and secure. Jamie is still there too, doing her best and bringing her great personality to the table as well. It's a new day at MiniMall Storage....for the better 😊",
"date": "2026-02-07T21:59:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for posting your positive review! Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2026-02-23T17:18:32.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "84781d38-576d-4623-ad42-4d3abb7dd536",
"author": "Shayla Baldwin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL57p-vjs-8teG0xibKDZj5q0p9rj4RKq1SjLj115CHnG9-HTk=s64-c-rp-mo-br100",
"rating": 5,
"text": "LaMon truly knows the storage business inside and out. He gave me all the information up front and somehow reassured me before I even knew what questions I needed to ask. You can tell he runs a tight ship, and I feel completely confident that my items will be properly and safely stored here. On top of that, his personality is hilarious, you can definitely tell he’s from up north in the best way. All in all, thank you, Lamon, for making this such an easy and positive experience!",
"date": "2026-02-06T22:51:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shayla, thank you for your feedback. We're happy to know that you've had a great experience with us at Mini Mall Storage and look forward to your next visit!",
"replyDate": "2026-02-23T17:18:32.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "0736da08-d4b2-4439-8341-f00f4ac02d5e",
"author": "Michael Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5_NCJhwhpz0IQ3hHQDo4DSCwil7R-nLASRPbQR_WOMJ7rwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jamie is the best person ❤️ for the job at mini mall store if you want a good person for the job I recommend her very highly she is very recommend 👌 👍 😀 😊.",
"date": "2026-02-06T19:45:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Michael! We're thrilled to hear that you had a great experience with us at Mini Mall Storage. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-02-23T17:18:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bac751b6-ea98-43b5-bab1-04a9e1d08bb0",
"author": "Kendra Menefee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7qtT9zYa6tVMcMS3JJVikE5eXL7fSyD89Xxng3UjWAWv7Hg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lamon and Jamie are the absolute BEST! I would recommend them to anyone!",
"date": "2026-02-05T15:08:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kendra! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-02-23T17:18:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59a4a34e-60c0-4e77-9b4f-28aaf7687ac8",
"author": "Unit 132 Dale",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVS-wxtmQhczc0yRL_XAaZOYGnWmxhOsaHawtIusL5OKQsXGzPo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Since Alex and Lynn have been at this location in Lexington SC the customer service has been exceptional and totally different than the prior management.\nEver since the outside parking spots and concrete walls have been cleaned, the place looks totally different, more professional and more of a place I would want to refer somebody to. Whoever did it did a good job and speaking of which , why don't you have a referral program?",
"date": "2026-01-30T17:07:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We also DO have a referral program! Contact your local office and our team can explain further in detail! We hope you’ll visit us again soon. ",
"replyDate": "2026-02-23T17:18:32.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "0df470dd-ad9e-4d88-9fad-bbec62ae5348",
"author": "Warren Donaldson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoGdelPgL6fZnY6v9NaWqaJyTffQRiiqBYMxGlvklG3TAlaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is incredibly supportive and helpful with all of our needs and have always been very professional with our whole family. It’s truly a great value. We highly recommend this facility!",
"date": "2026-01-29T13:51:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Warren! We're thrilled to hear that you had a great experience with us at Mini Mall Storage. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-02-23T17:18:32.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d25b4fb1-4f47-4a33-b086-99dd5c76a244",
"author": "DaVeena White",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9YHO5by_PQMrSCltsyLyfqFzl_tNPrztlENjzQGcxzjD7trE=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the pleasure of meeting the new property manager La’Mon! When I tell you he is making real changes to the facility and running a tight ship and still professional while doing it.. I’m here for it because the place needed someone like him. Please go see him for your new storage needs. Welcome to the neighborhood Mr. La’Mon.",
"date": "2026-01-17T15:13:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi DaVeena, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon!",
"replyDate": "2026-01-23T17:18:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b1fd498c-6fe7-4dd4-9ce3-51014ed1f34e",
"author": "MamaOdi Naturals",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgYyEFe4PCxP1Q9RBzi8lcnUzjaSlxbir_FHK77DB1pfr9VFTo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Manger was really nice and helpful. I definitely recommend!!!",
"date": "2026-01-16T19:48:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-01-23T17:18:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "990d330a-ee38-448f-b772-f96d55863451",
"author": "Katherine Rosales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL37Py2-psgpiECOzUtlKOfZgVYpdqyf6hJN-1GX2gN-jSKAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lamon the new property manager is fast, professional and proficient Liverpool his energy. Welcome.",
"date": "2026-01-15T22:01:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Katherine, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-01-23T17:18:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7c5b763a-c1c2-4702-b6be-7c7a45e5c055",
"author": "Karalee Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBiINQXr4OZku2aqZsSrluVzxAGHXVyK6iU1d0l9QSJGcMUVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Whoever puts the messages on the sign needs a raise 🤣",
"date": "2025-09-08T12:37:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2025-09-23T17:19:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "64a269cd-81dd-4423-8166-e49d8e74122f",
"author": "Carmen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2Lo3x0t_nzLfIxVVtPqRoIKqKGj-yFqzaIuZm9dbh5QlXTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "These people are genuinely good people and will be helpful above what's required. I have never rented a storage unit at such a place. They literally make your day easier not harder.",
"date": "2025-09-05T19:33:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2025-09-23T17:19:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2bb0a145-970f-48ce-a290-f112047ab0b5",
"author": "Tonya Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVynUHbEuE4M8fLazdsCI7Wy80E501kAcY_OcvpXp6UPXCuxRhHww=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-18T15:46:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2025-08-23T17:19:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73c90503-aaf4-4a9e-940c-0ebd0b650045",
"author": "Elijah Kwong",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDzOTC5g8OMnnBXYvfWEvnab15fZ6lR0e-aTD5eYNcNnbjcrlkRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast and easy at an affordable price. The staff are excellent.",
"date": "2025-08-15T18:50:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2025-08-23T17:19:20.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0267d1f0-1952-4668-ab75-8d4dfa621000",
"author": "Kathleen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuX2XoFkSxVSVMSqGuIRYQYq0whgHYti6vKws3SqhzB08srA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I wish I could give Sebastian and Jorge a million stars!! These two are always making sure we are safe and they keep the property looking great. Sebastian’s attitude is always so upbeat and respectful it’s a pleasure interacting with him. Thank you Sebastian and Jorge for all you do!!",
"date": "2025-08-08T17:53:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2025-08-23T17:19:20.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "8887cf0f-5ec0-4e6e-bc47-edf837197ecc",
"author": "Becky Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHSs9EOSmiIugMeTRLvOdthqdiEgOjPjc_ND6jy0Dk7tagQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Smooth experience, friendly staff, selection of storage types.",
"date": "2025-07-12T22:21:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2025-07-23T17:19:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e6faaa4c-5428-4fb5-b471-18e9d6bb4bcb",
"author": "Mark Henderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUk55c0SpmfgAVVbnIvfoSVl3LDiVLDYWAfEu4iij1Yx6buicQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Customer Service was great. Got what I needed",
"date": "2025-05-22T02:19:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2025-06-23T17:19:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c57eb01f-7dc7-4bcc-84b3-612b8d5a21a0",
"author": "Cynthia Bishop-Lyons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcfQlpNHSbhfbniUweOyFuzVvARLJd_sDreXia4cfSRWcg8JIy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sebastian is the absolute best! He made things very simple, easy and accommodating. Would recommend this place and location to anyone.",
"date": "2025-05-05T15:56:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2025-06-23T17:19:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8759151b-7083-42fe-ba21-76e136f71f77",
"author": "Slimmy Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUe2weiRFNPm0mNlVQJXhafQRex4b1R1UoX4WcHE7BbOnzzfc8z-Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Everything is so clear and they have Everything to make your move easy",
"date": "2025-04-30T14:32:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2025-06-23T17:19:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ad812c56-01a1-443d-8fac-33c6d98310a8",
"author": "Queen Goddess",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIY3GOEwlyzUZQrkII83wVhGwAsgMbzpdQODnMKn_MJ5QM15cY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I appreciate Stephanie and Sebastian for helping me get my storage unit they were both kind and helpful and offered great customer!!! I feel my stuff is safe and security cameras are a plus!! I would recommend this location to family and friends! 🙏🏽",
"date": "2025-04-05T00:23:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2025-06-23T17:19:20.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "b6bd5e8e-0ef3-4e4a-974a-1caab2e53b54",
"author": "Gene Middendorf",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzculleL4umZFyxUNlbCcIBJQnU2PbzF61b3ABBYdczbQirQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very welcoming, appreciating our business, offering helpful ideas, free use of a truck to move my articles, being available, super clean and well appointed. George jumped-in to get us what we needed to make the move-in process easy. Needless to say, we are very pleased to be involved with this firm. What a wonderful experience compared to the terrible experience with our previous storage company, Public Storage!",
"date": "2025-03-30T10:22:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2025-06-23T17:19:20.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "0cc0e7ca-6cf4-414b-bc3e-213324f92490",
"author": "Gwen Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlzeWZDlsGAJC5ZoAbrYieCG3F4pDBb2NOIDs8dYAV34TEbeNgNA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "I feel my stuff in storage is safe. No bugs and clean. Staff is very helpful.",
"date": "2025-03-14T16:24:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. We're so glad you enjoyed your experience with us and hope you'll let us know anything else we can do for you.",
"replyDate": "2025-06-23T17:19:20.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "2d484ad3-7d4b-4897-b6e4-e487c1f5fe84",
"author": "Pugsley “PugsleyAdams” A",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_BLkdD5qKEiVsiRCXjvBfUJMRB567DiutMHn6BT4ha0tmCFM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shout out to Stephanie for her great Customer Service experience with my van rental today and for making sure I stayed hydrated with water. Keep up the great work…..Jon",
"date": "2025-02-17T23:54:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2025-06-23T17:19:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c4144a6b-6fca-4aeb-be3e-54f113319055",
"author": "Shiloh Potter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWufVo7UUQKTH4RZyfE32eAsbuEWZW5Dcmxoy4zb3V_0MTN5s44pg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-01-29T00:33:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2025-06-23T17:19:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aec870dc-ce97-44bf-92b6-95b8c56bd391",
"author": "Jacqueline Himberger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZqddK7gR1sWbE8-VRz96cSOPAVsv-ONlJlFTpVrqyvuch5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "i don’t actually have stuff here i just want to acknowledge their amazing sign slogans !!!",
"date": "2024-10-12T01:03:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d9feea28-4bcb-4a56-b978-8fbc7efd09b5",
"author": "David Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCKaePnVeAwi_d-6C0S49SVjqucv1ZipV62WtbEScsHMhrDAzYbQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2024-09-15T15:53:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. We're so glad you enjoyed your experience with us and hope you'll let us know anything else we can do for you.",
"replyDate": "2025-06-23T17:19:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aa0c56b1-7938-4420-9a52-7d2f8ebeea64",
"author": "Gods Child",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUiZ2HWwacOBoVBG8iSGwWW16rH6eifWs6IVNmhFG7oniOIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage with great customer service. I had an issue with accessing my unit and the manager Krystal was so amazing with helping me solve the issue. I was so grateful. Fantastic management!",
"date": "2024-09-05T23:59:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2025-06-23T17:19:20.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "a8abcbf4-e87f-4c42-9623-646a263f8747",
"author": "L B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_Vdhb2-LSH_P8_NnM0k7HXXEtNlLtbIafLpq44WdhDzjF-Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff was great with setting up new unit. We walked to unit make sure all good and was gone with in hour. Would definitely recommend.",
"date": "2024-07-14T17:55:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2025-06-23T17:19:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8c4c4db4-9ab3-43bc-9a59-8e0c32740b3b",
"author": "Sarah Page",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDdw8ppyAKu_ztVvXTpf5URAr-Kmidh9jNbj0wp7Y4diNqSww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Krystal and I think her name is Lola, apologies if not, we’re amazing to work with. Kind helpful and professional. Will recommend Morningstar to friends.",
"date": "2024-07-11T18:29:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2025-06-23T17:19:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c0de9133-7d92-4173-a806-05b951374d35",
"author": "Sunflower Rosso",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLLu-TdNflZo4Kb-UZJBerDAw_psYrV_HgSsQT2wEUDBGc2Rg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Krystal is amazing! The whole Morningstar experience overall was seamless and I highly recommend the Tyvola facility!",
"date": "2024-06-26T13:05:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2025-06-23T17:19:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "94424d77-f96b-49c1-af58-161a08ad7746",
"author": "sallie hartford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1CIbw7NwVwnXkdvKhMwszGWZ1SNdAgzSDNLgbPBgsxi24Nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "A great experience thus far. Mrs. Krystal Brady is phenomena.\nShe is very informed and showed me how to get in and out without of my storage unit withs clarity. I will start storing my belongings on tomorrow.",
"date": "2024-06-21T16:36:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "551843e6-b58f-41f2-8d38-7dbf11d1ba57",
"author": "Larry McCallum",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6cq9zSgnpzaZAPl6YusDDVdAheM79eA4BT5RsFD5NoBIJCw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and employees!! Will recommend to anyone",
"date": "2024-05-14T14:57:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "79d247f6-c42b-48aa-bfbe-473ac8a4fafa",
"author": "Michael Worthington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOpQE8yBolwrTMZe7Mg8Ug00-3bvLWClS-zRmrbxExCPUI_OGFRA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good",
"date": "2024-05-05T17:50:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee48f5fe-e811-42e8-b183-b04355374b6c",
"author": "Jennifer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfRMo213ifSc9Od-nzn4drMpELkFlUdrt3-HQSOVEJGyf1C3EO=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "6•STARS if I could! I've been using Morningstar at\nthe Southend location of Charlotte the last 3 yrs for my daughter's JWU dorm room storage. Lailah at THIS location was filling at Southend. I was having some minor issues there trying to close out my unit. Lailah was VERY professional, genuinely kind, caring, compassionate and understanding on so many levels. She listened patiently, heard my dilemma, was forthcoming with helpful and useful advice & information, offered viable solutions with ease. She was efficient, thorough, kept open communication, expeditious follow-up and follow through with swift resolution. She knew I was traveling from the State of WA which presented a challenge. Lailah went above AND beyond without being asked but because of who she is as a person. I also spoke to her manager Crystal at this location who was/is so wonderful! I would drive the extra miles to use this location for these 2 gems. You're in EXCELLENT hands here!",
"date": "2024-04-17T16:59:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "53d30bbc-2cbe-4d5a-a153-57aee3194389",
"author": "Jake Detelich",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqnVpk5KdqcUlmcz9l5gOMNjXjhiQzKy9d2nf7P12qXx08Oaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility on Tyvola Road is excellent. It’s modern, clean, convenient, and they allow all kinds of creatives to set up shop and it’s an awesome alternative to renting expensive studio space.\n\nTheir manager, Krystal, is awesome all around. She’s super knowledgeable and is genuinely a great person. This is the place to be!",
"date": "2024-04-06T21:02:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:21.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a75d9490-752b-4ecd-9d5f-85cdc03cf316",
"author": "Sherry George",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGjdStr5thaxpthCxpvYcRwZF2rv_vVBq3cdUZEPjvpK5qsPAl=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Krystal is The Best!!! I was greeted with a warm smile, and she is the Epitome of Exceptional Customer Service!!! She is Truly an Asset to your Company!!! She Deserves a Raise and a Promotion!!!!",
"date": "2024-03-23T11:00:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cf450e6a-a812-491c-ba8b-c003c536d164",
"author": "John Warren-Albert",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCQtIw7FH4SGo0bdl2vBDHh8LvR3QGEW4CZL_j_NNcBTCVNJNb=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Our company uses this facility for our storage needs and they are great. The facility is clean and the staff and management are very helpful. I would recommend it to anyone needing storage in Charlotte.",
"date": "2024-03-06T17:12:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:21.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "17da58af-5363-401f-a963-8b216760473a",
"author": "Kelly K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIueMa5I6wJKdlFAw8hdvD8OG9H85RsQdz96_RVRbrTPE_UHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Administration was great and very helpful. Property Manager was superb!! Krystal Brady is her name she is fantastic!!",
"date": "2024-02-27T16:08:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ebcff7e0-c648-4d7d-bb0c-20027610226d",
"author": "Eugene Lance",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyrP6iy3ACnD1tI3gNaLE5LZ4PCDGc-O1KepV8uVmJyB5b_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-24T09:05:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5b04fe8e-cc0e-4a10-b402-dcc1f334debf",
"author": "Brittany Mccarter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLy5yAWXg_iynfGuEA61jjOWnUFzOoRYcs4kRewFbbB--voqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Manager is very nice and polite. She always make sure I’m good. Great customer service. I Love her so much",
"date": "2024-02-04T04:06:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. We'd give you 5 stars, too! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dbeb10b3-4037-4860-8f62-923f1d0a687f",
"author": "Iris Hudson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDLuf8I56SGqCzAaCQA_-rQRc3W9WUdWX5qmxYQ8hZA_F90Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Your signs make my mornings every. single. time. Thank you for making every traffic jam more bearable with your humor!",
"date": "2024-02-02T14:55:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fdde1f27-5289-4319-98d9-7ccddd0c10b6",
"author": "Kyle P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCHAXKn7hx-Ej66qFnp7Gzbr--qooEW-48554BS3Hrg5xWJA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-19T13:31:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "807c31c6-5ff0-48a4-acf1-5907fbb6e924",
"author": "Elizabeth Banty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7g8ulchI8JddyqAdSP9kQpl1mfcdPCPbp0ad-uYiDNbEnBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love these guys!!! Wonderful storage facility to store at",
"date": "2024-01-03T20:55:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eb2fbc20-5391-4555-9673-bbbc76c3bab5",
"author": "Elizabeth Fennell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-MhynXH5gf6KIXszrndsQiSpIOZ1Voc6sUQKMH0hR_FBrGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful building, clean, nice accessible. Nice staff",
"date": "2024-01-03T20:54:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:21.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "c2ead86a-aa6a-435d-af78-ab08514f5a3b",
"author": "Kim Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXG4aAn1Bvz5tqc7JgZayXG4M2PIirEXIjqsdgHrHuFwfeheEP3=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Krystal was a great help",
"date": "2024-01-01T17:21:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4661a4d8-f506-4922-adee-c26b48fde7b8",
"author": "Elizabeth Banty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWg3b67yH6HYl9qfPP9HhQ8V-y3eBGYUmmPKLePMdjlwzKjA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Krystal is the best person to get help from, and you can do it all online and be in a unit next morning. Thanks",
"date": "2024-01-01T17:10:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7583fc1d-e3be-414f-b64c-9d249376b2dc",
"author": "dylan sharp",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQiMi9oPQlrb8v9SnCMkj2nFePzRyTXdt4KAyePynXSZLi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Krystal is the Bomb I’ve bidded on a abandoned/Lien Storage unit and I’ve had difficulties in the past with previous facilities and was a little worried about the process here but Krystal has above and beyond Customer service skills and very professional she reached out to me to confirm pickup and assure me everything was going to go as planned thanks Again Krystal ….I recommended this Facility and there staff 😊😊😊‼️‼️",
"date": "2023-12-15T22:25:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1f67256c-61dd-465b-979f-cec8ceef0e08",
"author": "john murray",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4wGLoQhf0cdZC96UfPLUTKLvj9IIV9ohiJpFifMCVi9DoCjcbjA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy sigh up",
"date": "2023-12-01T17:14:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b895bf2e-da3f-4d23-a7c7-897ecc7c7f59",
"author": "Crystal Marie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHZbzCqD3BF_Ox4FDMhMviRlKx1miPO7cPWmTMqVfDqbSkCAdVfw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I love reading the messages on their sign facing Tyvola Road.",
"date": "2023-10-18T17:18:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "05ec2deb-f658-485a-ba13-c1dc2786cd37",
"author": "Katris Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWElkQ03WjF8kcKR8NTaiRxUkc_CzCnADMhDQ88hEdjFHTwihdAMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Working in the community has its perks! However, being a part of a community family who serves continually requires building relationships and depending on strong companies to get the job done. Morningstar storage off Tyvola Rd in Charlotte NC continues to show excellent support to our nonprofit! We are so grateful for the staff and clean facility to provide the storage for our valuable items! The process was easy and Crystal manages well!\nThank you!!!\nD & Katris Wright\nSTORM\nSpirit & Truth Outreach Restoration Ministries",
"date": "2023-10-17T16:27:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:26.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "66ae4d51-bf06-4348-b74e-9cc4d3304028",
"author": "Antonino solo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_WRS-KOatcXaLz-V_oPZ86spbNYDJeqf9qAgXBqxAeiyx9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-30T15:29:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. We'd give you 5 stars, too! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d6adafc5-36f9-4491-8a70-0701721dbca8",
"author": "Marica Latimer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX28WJHzRezRhA0qiw5b8hcIU4BAzp0qk8KZCmg8sdeD_H6t0LN=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-30T15:14:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e12cd224-77b2-484f-9c12-fa495592f599",
"author": "j s",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqVLUflehGsTv_d3n7aTMtc04hGxXHcMAMQMMWkEWCj6xxQjZT=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I just want to say thank you, both ladies in the office are very helpful and amazing. A clean facility, easy process and I have no complaints.",
"date": "2023-09-27T17:33:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:26.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "64b6f3b6-b1ac-4852-aaed-6ea9524a8544",
"author": "Melissa Hoover",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcEh6uSx8kJEFQdop9n65H-XTA-txF5aYfd97vzF1Rm6s78K4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I do not use this facility but I drive by it everyday and their sign out front is ALWAYS on point. I cannot count the number of times I have laughed and snapped a pic to share with my husband. Whoever is in charge of the sign needs a raise.",
"date": "2023-09-22T15:13:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6ad1e839-b310-4a98-9644-7d4ccdd0d57f",
"author": "TheReal_RedQueen GoodKeba_Born_Wit_It_",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWB8m-6Ds185QUOx0MN4blXRUs-qMIAxHWx74POOMPky86pNyRiSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful during my time of need. Thank you",
"date": "2023-08-24T21:39:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f5f7b06f-795f-4f98-ac63-f42f91a183b8",
"author": "Beverly Mansaray",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGmqxW2n7Z2FHxbMyXdA21ei3nkwykbxXoyMxTDrOKjqlspyI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-08-23T08:11:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. We'd give you 5 stars, too! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2024-06-23T17:19:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ab63bdb6-ec75-4649-993d-ffb19aedfd83",
"author": "Suzanne Ceol",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpgVBxWh0VfJ1tLKcCIfqGtA_SxVQVTrCLdnfg8ZlCggfKAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "5 stars! Great customer service, great location, very clean!!!",
"date": "2023-06-12T17:45:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2023-06-23T17:19:26.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "53de7c8b-2037-4583-ac75-b30f728e13d8",
"author": "Trinity DiMuzio",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWiE_3xZi8nsdeIwGJdEhPTL421OUafgZY9oRRJgpZhGJYpbM=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just bought my first storage unit here and i love it! Krystal was super helpful and answered all of my questions thoroughly and reassured me in everything knowing this was my first storage unit. So easy and so many useful tools here. Highly recommend!",
"date": "2023-05-28T15:18:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2023-06-23T17:19:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3f7cc045-a1dd-4e41-a032-2fcf2e574ce0",
"author": "Erick Negrete",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBurIL0SkWiJEElNdjgQUZaTb9F6xSglSbTdveKlBcN0EZ7uqp=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-05-02T00:16:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2023-06-23T17:19:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "150d35a6-ec36-4311-8ab4-b06dae3747c8",
"author": "Donnie Mobley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuLG-8WJfylqsWRPsYp32wtDy47b-ueM_yoHAT51xAtcVM7KI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place",
"date": "2023-02-28T23:47:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2023-06-23T17:19:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "85f08cb5-4a26-4ae4-8885-414634fd0365",
"author": "Val Fields",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPjBR1SALtJGEOkeQ4w0GYWtUj_-6irZOaVLqUG44t4bfWZxsD=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were so nice n professional. Krystal was so helpful, her customer service was the best",
"date": "2022-12-28T16:47:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5e5d399d-1a62-4a83-b05f-beddd985e45e",
"author": "Miss Kee Services LLC",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCuSoZ_pkvMjPOUt8s2_WlIpmgMbpfjEzuvMHk-HembF2zEDI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome Customer Service From The Employees & Manager",
"date": "2022-12-17T01:06:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b1d21de9-c8a6-48fd-b6a0-d2f7967c149d",
"author": "Max Herring",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINKNTbnCnnkg-XrFKWmnUrg6NP6KHWJtkFFQsLzaSWncnb9w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Shay was awesome very accommodating professional and kind",
"date": "2022-11-25T12:44:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b606548d-69bc-4ef9-a754-ea945f6a6fa6",
"author": "Mayne Dean",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOqjs8QxCMEN3qiRuF86v7qP50R4UexUJp1I79w5ALxyQ6Mg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-09T14:55:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2023-06-23T17:19:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "485e973a-6310-4e7e-a212-5011e13ce67d",
"author": "Nate Hunter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK38fgaaewoOQDaUQyWiJILZQvcr7jjyXj0g1GEbb_0EFxNew=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been storing with Morningstar's Tyvola location for three years, and they have been nothing short of outstanding. Their customer service is top notch, the facility is clean and well-lit (and climate controlled), and it's 24-hour access. It can be a bit pricier than other options, but I absolutely feel like I get what I'm paying for. I wouldn't consider trusting my things with anybody else.",
"date": "2022-11-09T05:53:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. We're so glad you enjoyed your experience with us and hope you'll let us know anything else we can do for you.",
"replyDate": "2023-06-23T17:19:26.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "9b37581d-bbc0-46cd-a6b3-822590f5c8e0",
"author": "Maria Bryant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8UAhgdmcDCzmBI6ADopEDKlsK9yTjIt_sCK5yjAnvdB9Hq1E=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-11-04T22:50:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you. ",
"replyDate": "2023-06-23T17:19:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8078070b-0752-4945-820d-f5d9b4c54685",
"author": "Masha T",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXccXm8OfQR7-YEj6_9Saz1CBYV1dzOODPoicOKUVbVN33BrAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service here is absolutely amazing. Krystal Brady deserves a 10/10 stars for her customer service. She made the renting process so easy to understand and go through. Moving is so stressful, and I needed a unit asap because plans fell through. But even though I was frazzled and stressed she never was. She was very friendly, calm and collected and was able to put my mind at ease and tell me everything I need to know. If I ever need a storage unit again this is the only place I'd go to. Also, the units are clean, easily accessible and well maintained.",
"date": "2022-10-31T14:15:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "87745f8f-4e68-4abe-816e-cd5c0e372698",
"author": "Bettina Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjbEzfR5xb9Q17piOUxfYcgfL6pnO3dhX2BGOxvLt6jrGReQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff storage units clean secure. Climate control Monitor 24/7 💘",
"date": "2022-08-11T17:00:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "24baf9eb-3b25-4b25-be04-6232002fe418",
"author": "Shanna Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWIxPfD4KpnGIpWczxUxgqIx1gn_xBNsslZEhzG4UsZJ6eZw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Customer service was excellent and the place is very clean.",
"date": "2022-08-08T17:39:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "7b6394f4-4d72-4b93-bcaf-3aab0b0436f5",
"author": "Kate Maye",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmWlos_zRoiL6QNZYY2YhHSN25-e_lt5oJzhM0GJ1I2ZFCSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "10 stars for service. The Manager Krystal goes above and beyond for her customer’s. I reserved a unit while at work and came in on my lunch break, which was around the time the store closed. Krystal didn’t rush through the process her customer service is A+ And I even made it back to work in time. The facility is very clean and quite they also provide dolly’s and a moving van which you get a one time free use of.. I would definitely recommend this location to friends and or family.",
"date": "2022-08-02T16:09:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "38eca264-91f2-49e8-847d-0f2cac6cf935",
"author": "Mary Roslyn Mixon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSNXiHj550rDWZapUvfvdk1ihZkrr1uADKOvmDsvhkBGLRhA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Krystal was Exceptional and Professional.",
"date": "2022-07-28T14:21:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "47ca179b-3ea6-46aa-9cf9-4fec39e6feb2",
"author": "Gary Woolnough Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUMv5g7VWLlnnkex3pFPUAuzVY9vEZC6uTcorjd6oXKekV759p6=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Good customer service, good prices for units and very clean",
"date": "2022-07-16T19:01:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2022-06-23T17:19:30.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "96b3a8a9-b07e-40b0-93ed-29f51bf3e350",
"author": "Shaquittia Gilliam",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVghUiswmG0_i3b_uoIXxqZZc308hj8Nxn2CFzIKxKwJsyDwjnjCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-12T20:53:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2023-06-23T17:19:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9449c5fc-9d47-4bec-8173-7980754eb523",
"author": "Katherine Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGEJU8DqRGciEpsMMKAmiljwvhgaKzzQWJiA7vW-_ONS20Ng=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-13T16:26:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the 5 stars! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2022-06-23T17:19:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a707e47d-b7e5-41b0-9309-939dee89a049",
"author": "Mari Solorio",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUa3xpNo7ri-d9vgvotFBTJLoNK5IG-yhlv2j72DSxSTe9rld3P-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-01T15:47:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2022-06-23T17:19:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e365851a-79cb-48d5-a8ec-53f9a58b5964",
"author": "Maya S. Thornwell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmiVHJb608llX68mwso4HySusE89XxRGifih-tKk0VXvs10_rMxg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-02-18T12:01:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. We'd give you 5 stars, too! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2022-06-23T17:19:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5dbcb1fb-1775-4dbe-9651-5980bd57b1e5",
"author": "Alexander Sequina",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnAhW1Iz4CHYRq_AU7IMWNGPd-2JQ2jRTpdaOgBALpQ5efUgmg2g=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Great space and very friendly staff. Would like some options with more supportive walls for hanging heavier items. Will definitely recommend.",
"date": "2022-02-03T16:14:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "744e8dd9-65ee-41a4-b582-e6781e463ef9",
"author": "Darius Williams (VMP)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLACGQmzv7MYYnSQgaIV2uM5tuKB-LpaFMjpvO25vdA22NfTGE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-29T01:35:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2022-06-23T17:19:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f3f65fba-a6fc-4582-bb02-78c1e673c85a",
"author": "Dan Biber",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKAUwGh0pbimoLpoK__w1IjMJq53wKKObyvvR2CyJKDbRUvsUb=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "very efficient and courteous crew. Worked quickly and safely, with sufficient regard to protecting furniture. Ultimately, a good experience.",
"date": "2022-01-07T10:08:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2022-06-23T17:19:30.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "faa34be7-dba1-4fd8-b149-a58aaedd3f0e",
"author": "Kim Lanning",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKy2xPqKW3I62j6osUadcgo0dqBX-UHJy-4-FqK41hEERZV_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Krystal was very friendly and helpful during my process of deciding and renting a space! She efficiently got me set up after a brief visit from me and a call from my husband. Everything went smoothly and she even called a few days later to follow up and make sure everything was good!\nShe is doing a great job and the facility is clean, monitored and safe! The carts and elevators were extremely helpful carting all the heavy items. The drive up door and elevator made it easy to unload UHaul!",
"date": "2021-12-16T13:32:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "9d2d78fc-ec6d-44e2-8e90-a23603b6b5a3",
"author": "Barry Smith Sr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPZfNB4LdLdY6qYXl3zPO0qlF1OXzAx-yXPUefS_nXwy4N_8bs=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2021-11-24T17:10:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2022-06-23T17:19:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0762cfe5-9f32-4617-902f-265334ab80bb",
"author": "Alicia Garrett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQ1qHeFufk5PZ0ZfzJucCBEVq3XM4GLEJLjmlRA1hE32zbzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-04T15:12:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2022-06-23T17:19:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f364f194-9e58-4d8f-bfac-bd67b059b044",
"author": "Lexi Isler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0e5-G6eoSBdjgGDnXk3SxY0KNz-6jyGUd3izPyvbhQKXpuelRsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I first went to Morningstar in May it was because I was moving out of my location effectively immediately and couldn’t take everything with me. When I went in Arthur tended to me with care and explained everything to me step by step. Fast forward to September I have been dealing with Covid for over 2 months unable to work and struggle to get a float but Arthur was very understanding and worked with me. Now move to OCTOBER I called the other day to make a payment and Charmaine told me Arthur was no longer there. Let me tell you CHARMAINE IS AMAZINGGGGG yes I had to extend that out because she went all the way above to the sky to get my account back to a manageable state so that I don’t lose my things. Honestly if it wasn’t for Charmaine I was definitely going to be up for auction next week. THANK YOU THANK YOU THANK YOU CHARMAINE FOR EVERYTHING you need to be the new manager now YOU ARE THE BEST !!",
"date": "2021-10-17T17:41:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Lexi, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2022-06-23T17:19:30.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "224098bf-4b0f-43e4-9ec7-7b97515b10ca",
"author": "Thomas Olik",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDXMdpR3CVk5PCTdGsLpkwFs0HRCABQbggd68m73bDDFIsekU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Love the clever and funny messages on the sign out front.",
"date": "2021-10-12T15:00:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Thomas. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2022-06-23T17:19:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61e536ae-6fb9-4680-8efe-e0c0277d8877",
"author": "Bhaveena Panchal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXicK2vwTmgrNNIqPhVL05TEa3pqLr9Fk4y8cfcTnU3zet9fm7GXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience was wonderful. Everything was seem less and explained very clearly. I love how clean the facility is and how easy it is to get to my storage. I would highly recommend this storage company to anyone!!!",
"date": "2021-10-05T19:23:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. We'd give you 5 stars, too! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2022-06-23T17:19:30.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f0ad2ed4-12a9-47ad-ae71-938ddc7816c7",
"author": "mike smalls",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIL31mMimQ2lspUaws_UIGex_9xwsoM5KUic2joLuesT0UTWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-01T20:06:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. We'd give you 5 stars, too! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2022-06-23T17:19:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0cff55c9-9a75-4759-b665-9109e7adc937",
"author": "Nathan Quick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKf1zvcK644UrcKsnaueeYzyWTTpRp2d34JMZNxw3Rnc6jtmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-29T12:53:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. Those 5 stars mean the world to us! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2022-06-23T17:19:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "09b74397-8d20-41f3-a418-2989fd50cdfa",
"author": "Gerard Watts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjSjvXQ1uzy5Wqp9Z4qqpap7QdIS1UztpNoxVjb13eBvBm43qIXQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Was working with a family that had a unit there the place was very clean",
"date": "2021-08-01T21:28:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Gerard. We're glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2022-06-23T17:19:43.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "fe439f86-ec22-4c6e-acf3-ad1877664367",
"author": "Shantae Shank",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrBzjl7V4iKDjuZU2YkQ58DsjXxScm19daxGhVt76AXRIHJA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best experience at a storage site. Clean and presentation of boxes were awesome. JoJo at the front desk was more than helpful and also helped the whole process go smoothly.",
"date": "2021-06-15T15:05:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Shantae, and thanks for the kind words about Jojo. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:43.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6c589a62-e6c1-467e-946b-43373ab32114",
"author": "Pooh bear Will",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUN5Qvg17dUd5k4jvZZzT_V213Oco-OBgVRFhrLmSfrjL8bEmpgpg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is the best Place to rent a storage from. Jj is awesome and I really like her. Shes very kind and sweet person. Please go check them out up there.",
"date": "2021-06-07T19:04:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5aee884b-5563-444c-98fb-55e82f0bf2c0",
"author": "bernard coutrier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCXd25T8TeNzPAdb-6l0Au7SVMQEDQFrGDAQ6Il7X57DHpxSA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I haven’t officially moved my things in the unit yet, but the manager Arthur was more than helpful. He followed up with me multiple times to make sure everything was up to par. I would definitely recommend Morningstar Storage.",
"date": "2021-06-05T04:23:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Bernard, and thanks for the kind words about Arthur. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8d763cd2-f94a-4d22-8c6b-bb86e5846fcb",
"author": "TJ Hooper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyabmxGWMvSI24gWYWIzHZUQaLppHl-GMkXizz_AQjbRXv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jo Jo was super helpful at Charlotte Tyvola location. Great customer service!!",
"date": "2021-05-23T23:41:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Tj. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cdd46a13-3270-4c31-9ae0-726d15cab91a",
"author": "Gloria Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKu2CfjzppRm_XX2nCGAHUMxghzLsuS0_JgfCYyInZ6ZyV-Xg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff was very professional, friendly and accommodating. My storage was handled by JoJo and Arthur. Both were very helpful and I would give them a 5 Star rating for representing Morningstar Storage. I had Morningstar for about 10years until it switched to Public Storage who I am not please with at this time. G. Carter",
"date": "2021-05-14T21:19:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Gloria, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "833718e3-ae68-488b-8153-3e2e6ccf61e9",
"author": "Tiya McD",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-f_NF8iOnhPejOAGYWEefk3zXN__zMhpJ1LTqq6hvaasfRr9M=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Progress...",
"date": "2021-05-12T18:01:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our marina, Tiya. We're glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "23e737a0-2457-4c85-89af-d501be634f7b",
"author": "LOCKED IN TRADING",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfEaQjoULgwtFpeStpQkSqnQLt4F3jQPh7805ES2o6mYHCUxLJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jo Jo provided great assistance & knowledge making it easy for us to select the proper unit size. I would recommend her and this location to future customers.",
"date": "2021-05-12T17:51:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9e9ade5a-5fe3-4409-9ab9-c71068c5c404",
"author": "Chris W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLM6AJdMc82MvaLSe9ZiMxnhvUXO59C66D8IUPeR85GsJo8C5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "JOJO WAS AWESOME I BEEN WITH YOUR COMPANY YEAR NOW I NEEDED TWO MORE UNITS SO I WENT TO YOUR LOCATION TO GET MY UNITS JOJO HELP ME WITH THE UNITS SHE HAS GREAT CUSTOMER SERVICE SHE ALWAYS MAKE THINGS SO EASY WHENEVER I NEEDED ASSISTANCE SHE SHOW ME THE UNITS AND I WAS VERY PLEASE WITH THEM I AM VERY GRACEFUL TO HAVE SOMEONE AS WONDERFUL AS HER TO HELP ME SHE MADE OUR MOVE VERY EASY THANKS FOR YOUR HELP JOJO",
"date": "2021-04-19T18:32:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ed54826d-0d83-4efb-b56b-9f12114438c4",
"author": "Rishonda Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIITNPB4PdHU2VXjRU8ze0yhePkRnJWMgbMvYbwcroQGSFoQApOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-04-19T14:53:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "42cbbec7-5c1c-4834-8b50-4946d75b5603",
"author": "Beth Griffin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxQ41IkYKvoq_a6KoGrQidk50Y3uBnaB_GtdIA-mtaJdM_AA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arthur was such a great help! He answered all of our questions and even helped us get our unit the same day when they were closing for the day. He was a guardian angel in disguise!! Thanks for everything you guys do to help people in our situation!",
"date": "2021-03-18T14:56:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Beth, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f7f2ca6f-0c5b-4d0c-ad0a-10fc9784a86d",
"author": "John J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSLaASQ3MVoeGtPD8cXa7TcZf1xzsJWXgix_SttF4PRALnzg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "These storage rooms actually have climate control! JoJo is amicable, knows her job and has been very helpful to me. The entry doors close quickly if you aren't going through yet, & I like that!!",
"date": "2021-03-08T21:49:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, John, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:43.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "38eca78a-f2ba-4511-b194-f521719af934",
"author": "Goddess Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsBQQm7VyFnO20Ws9RunbL6BeiNxtTQjHMLvINq90pNLkE7khpZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Check in was East Ave everything was explained week. Jo was awesome and is every time I stop in.",
"date": "2021-03-08T16:13:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "baeb47ae-6b32-4c02-9034-037b88900e21",
"author": "Zach Branner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeY4h31IE8jk7PCINK5YbUtoi5NbawywxBL50Qq9jeb_2bdg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-03-08T15:05:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7800ffc6-aafc-4343-b6ec-76d23c3596cf",
"author": "A Fresh Start Clt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBJoipMYluTl3632kIc6zgdSvLGPMove8xOFNi9aLUARwXlKuv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arthur and JoJo made our experience priceless!!!! We are so grateful that we chose the Morningstar Storage on Tyvola the customer service and staff are more than 5 star! Thank you for ALLLL that you have done to help our nonprofit you are the best!!!",
"date": "2021-03-07T15:01:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Monique. We're glad you chose us too and we're honored to support your organization! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:43.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7a60984e-6658-455e-8109-f62fd590b841",
"author": "Nick Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgZ0nvBak_POMIt_h5LjtgFLowPU3w3GSFrFcA3ySGGmWzL1LnPg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "5 stars just because of the sign out front that's constantly updated with clever sayings & messages. Seeing what it says each morning & anticipating a new update is the highlight of my daily commute.",
"date": "2021-02-17T12:55:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Nick. We're so glad to hear that we're able to brighten up your commute - that's our whole goal! See you soon!",
"replyDate": "2021-06-23T17:19:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9b2f9d12-4a54-4ba0-a326-79e484408cbb",
"author": "Tim Price",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUM3M9qrCQ2RBtwDRbo12SNb_OdSwP6Bx-SDRhjYp4V5ZdjTiTAGQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-02-14T21:51:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b5fafa21-593f-4777-971d-e2b92def1910",
"author": "Jim Conley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVatzgILB0jV8DnXOgHGyzRWs8gHy9nVBuB-SkhOpGikY1jQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place. Friendly staff",
"date": "2021-01-30T23:58:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Jim. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "35b24cf1-e981-4833-9fa7-8f9a8184f862",
"author": "levi shemtov",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6QydHlt_qmlTbjZafGRjcpAiEZ8hy7AeTp2_PS8c-MU_6yw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-01-20T15:57:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "885edf55-9f10-46da-a0b9-b7790aea0a4f",
"author": "Cadre Wallace",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXd9FOJBdwctyW0HwjsBZ3uN8vGailrA471jQZGGRijYRrTA-I=s64-c-rp-mo-br100",
"rating": 5,
"text": "Note from Cadre, a new tenant.\nThe customer service here CAN NOT be beat. The moment I met both Arthur and Jojo we had great vibes and energy. They made me feel comfortable because they’re truly genuine people. I’m certainly happy to be a new long term tenant!",
"date": "2020-11-15T18:29:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Cadre, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:51.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "955622ad-cc8e-4ab9-9c4a-4e2df2a2c8f4",
"author": "Gilavoda Grier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqEvdugTID_Man1IYDTeCgX8ZG4Bo3RvX78S-vsth6Oqt3PA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-11-10T11:46:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "144be9ca-4a36-46d1-b96c-487c62924fe7",
"author": "Christy Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKUCu2TV0KS08zPWbbQ9OFlq1jmnyqiibncH8E-Wa0d6dj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very user friendly team. Immaculate facility. Arthur and Jo Jo are lovely to work with. Top notch customer service in stark contrast to my experience with Public Storage in the Boston market. Highly recommend.",
"date": "2020-10-30T10:53:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Christy, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cf936114-21f3-4cb2-acd0-ccee9e2feba8",
"author": "FARV",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWonh1tq5e3GYI2YQEiY87-yNLZCm5LUXmpIHf3C0mHxyPvYdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Today I moved out of my Morningstar storage space, not because I didn’t appreciate their incredible personalized service over the past 2 1/2 years I rented from them, and not because the location was incredible with drive up access to the third and first floors eliminating elevator rides, and not because of the feeling my furnishings were safe and secure there. All of those things are reasons why I would highly recommend Morningstar storage. I moved out because I thankfully now have a house that can fit my things. I will definitely rent here or another of their locations if I need storage in the future.",
"date": "2020-10-21T20:47:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Rick, and congratulations on the new home! We appreciate your kind words and are so glad you enjoyed your experience with us. We hope to see you again soon if you ever find yourself back in need of storage or just want to stop in and say hi.",
"replyDate": "2021-06-23T17:19:51.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f1a6e1f1-949b-4a31-8bef-c6c234184eb6",
"author": "Joel Parris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWLczxa6Mi8tWm4n-4NCalhyiCRfrdKSxw3eOCaNFbQE_Xvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just agreed to rent three storage units at the Tyvola Road location of Morningstar Storage in Charlotte, North Carolina. My experience with creating a new account and locking in the storage units was quick, easy, and pleasurable. Working with JoJo was a great experience. She was helpful, knowledgeable, efficient, and courteous. You could tell just from speaking with her that she’s a genuinely nice person, takes customer satisfaction very seriously, and loves her job.\n\nI would highly recommend Morningstar Storage and JoJo at the Tyvola Road location. They were amazing to do business with.",
"date": "2020-10-20T17:39:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:51.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "8dd6a583-51b1-4e96-a673-541db85d7ab8",
"author": "John Larsen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0EGQ3-fFv3igb3XvBXh7A9qYfYMkdWsehby0UHgJRJDmc8ww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Morningstar storage off Tyvola has been an amazing experience for me in regards of quality service. I was getting ready to go overseas for a year, along with having to move all of my stuff out of my house and be stored. Morningstar had a spot reserved for me the moment I called them and I was in and out of their office with a contract within an hour. They kept me constantly updated on terms and billing, they were always ready to assist whenever I had to change over payments and were always ready to work with me any hour of the day. Morningstar storage is a great storage company and you will never find any better place when it comes to overall performance and customer service.",
"date": "2020-10-10T18:43:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, John, and thanks for your kind words! We're glad you're enjoying your experience with us and we wish you the best while overseas. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e2eb4981-6210-423d-9a4d-3008c0e4fedb",
"author": "UniQuely D'Zigned SynergyAje",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViTlroLKwlh29Exmeoi3yYpC5Z7VFbEeHpxXaXc4SwB9fPAr1CKQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "JoJo is AMAZING! She's a US Veteran like myself and a pleasure to work with.. My unit's are what I need and I Appreciate her taking her time to help me..",
"date": "2020-10-03T19:12:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for your service to our country, as well as the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:51.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "bcf10fa4-f2bb-454d-94d5-969578e0e244",
"author": "K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQxx3vfLs9egfUSHguHL6wY7jEvXXthB41vpzCM14zN-zyfA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "First let me say I love the fact that the units are accessible 24/7, the cleanliness, and the carts that are available to assist with your move! Service was great throughout the entire process! Jojo was phenomenal! She dealt with my phone calls dropping due to bad signals and upgrading my storage unit to a larger size at the last minute! Thank you sooo much! I would definitely recommend!",
"date": "2020-09-27T20:07:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, K. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:51.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "0247e63f-9444-4a80-b12d-6cf46177308a",
"author": "Bryana Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLs0iEMVeiqBusIZY-VrSuWCqzI6YQZd-Y2CpCXm8k19Ui1Ow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Morningstar storage has been wonderful in my moving process. Their facility is clean, air conditioned and has great security. Not to mention that the prices are very reasonable for everything that you get. Jojo is really helpful and went above and beyond to make sure I had what I needed and I knew my way around the facility. I appreciate the entire staff at this location and will recommend it to friends and family!",
"date": "2020-09-16T17:47:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Bryana, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:51.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "35c2d0f6-0a4d-47d9-8eee-b3b2d563b988",
"author": "Derrick Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOnRwDfXuAOFpAhkUmqfq7UFDFJmo0w5Fwb7odsIAfCiTwD4YE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-09-03T13:20:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4897ee09-046a-4369-9d8f-93caa7904bce",
"author": "robin brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWf33yTmE_ouZr9BSRO4irBragoiAz4UVEVt1CFpzezv0FA3PoO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place. Even with the crazy layout, they've made it real easy to unload vehicle and get to units.",
"date": "2020-08-29T21:22:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Robin. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "41a75f4d-d77a-40d3-b3e1-a5d2effc9aca",
"author": "Aleks Skyline",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7gqJQGXHZppaPz4B-lj3aup8UDMS4agcL_bBDwjU6BHO8PcxN=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2020-08-18T16:11:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7924272c-7566-445e-8408-b79182ca09d2",
"author": "Marcos Gonsalez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdGJFOytULrxRbubzRZHPqSfS7ki4C5gaRNRIw8PpeTZOUPI3q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-08-13T19:49:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "83d011d0-ac6c-436b-a47f-ecffc551ee63",
"author": "Ashley Savage",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0RoMwiv0W8ahsWfc2MLl1wkrE4_dheOpJt-HeZvD9jNT5iQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome! Everyone was super helpful and knowledgeable!",
"date": "2020-08-02T14:54:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Ashley. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f5a1b1ca-a7ef-4fa4-a846-c71679c06b44",
"author": "Shannon Wharton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJp0x8MjZ3WpfRkzRSrt-VJ2AqGc9KtKhbUtsVTWvZqU_715Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I moved some of my things in storage and Arthur was great from beginning to end. It’s a new normal for all of us in the world right now so it’s great to go to a place that accommodating to that and still gives great customer service. Great Location, Great Customer Service and Great Price you cant beat it. Thanks Arthur!!!!!!",
"date": "2020-07-30T14:57:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Shannon, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:51.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6447f891-4559-4efd-977c-7d014327a5f2",
"author": "Lisa Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-2iBP2DLQWEw8L1m9Gg-iH2AOR6QUkcvgpU2PD_o9gMaqcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been at this facility for over a year and I am very pleased with the service I have received. I had to increase the size of my unit recently, and the assistance JoJo provided me was wonderful. She went above and beyond to help me, and make my move easier! Thank you, thank you, thank you!",
"date": "2020-07-27T23:08:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Lisa. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a9154d1f-40f5-4c5f-b600-3154ccf98e9b",
"author": "Keyera Israel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-j1pvOM6SrLuT2avfZgEzgoGQfOxaXTmm0E7RHkIOR-g6e1a0=s64-c-rp-mo-br100",
"rating": 5,
"text": "We did a little research online and we’re quite impressed with what all this storage company had to offer. However; when we arrived Ms. JoJo put the seal on the deal! She was extremely professional and yet down to earth at the same time. She ended up being the reason why we proceeded with everything. She made everything from securing a storage unit, using their FREE moving truck, & just the whole process in general a breeze! We will be sure to refer any and everyone that we know looking for a storage to Ms. JoJo! ☺️",
"date": "2020-07-26T21:15:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Keyera, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:51.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8a6c1b4f-c704-42ca-9b7c-8ab797b3b4d5",
"author": "Jose Rivera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoc2E6atQxcg0BXL-0K2we5LIXDbhss8_YNo569gPBT1QPvNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility and units are clean. The staff is very friendly, courteous, and helpful. Ms. JoJo always took good care of me from day one. I would recommend this facility to anyone.",
"date": "2020-07-21T17:17:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Jose. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:51.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e318dc77-7876-47d5-ab99-15098288f6a7",
"author": "Mike Sams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsEGEYr57TGgeyiS9R-NXp_DAbBJWpVQtzGzXE59u-_9SKKrroiw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-07-20T21:19:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "918dd757-73e7-4ee8-8281-09fd73aef9e2",
"author": "Ross Clapper",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNFrlMP7LfcLSB2BGw6JeW8Z8SKVEXc6hMIoMeSO-OB0G7DsY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Everything is great. JoJo is awesome! But you can get boxes and moving stuff at UHaul for less money if you need those things.",
"date": "2020-07-13T19:09:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Ross. We're glad to hear it! Don't hesitate to let us know anything else we can do for you and don't forget that you always get 25% off our in-store merchandise!",
"replyDate": "2021-06-23T17:19:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bb876ceb-da86-4c95-b297-e7d437441206",
"author": "Jake Stroman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJv07p8mrSbTU0BZRyCe5RD-ot-H-ReRV9KrYBibJ6zbjH3A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-07-12T15:01:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e9c8c882-99da-4f20-a5eb-4c0c722cdc06",
"author": "Jason Spinney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNFaGhUZigTOJ7FqK31eKM88mJVDJYFe06_-v39lXIaXX_SQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean, nice units, and the store has anything you need. Staff was very helpful.",
"date": "2020-07-12T08:25:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Jason. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:57.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "db1d0782-eb0f-469d-aac0-ddd8a07ac959",
"author": "J C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsglbVc7hCIkz3ibHv3FXPm9slNGXU68c6dP8oBzqjZbDsGw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Knowledgeable staff and clean place",
"date": "2020-07-10T13:51:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, J C. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:57.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8dde7e71-3e3f-44c5-8465-f0dd37cb384d",
"author": "Shaquawn R",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvoZEuZU5gShtRKiLmKRHiZNCr8Oeu9odYRmy4QqAYlJv7z9VG6g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Absolutely great storage facility! The manager Arthur is great, he takes the time out to explain everything throughly and very friendly and keeps the property looking wonderful! I have a bluetooth unit which I enjoy. I would recommend Morningstar storage on Tyvola Rd to anyone.",
"date": "2020-07-04T04:39:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Shaquawn, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2021-06-23T17:19:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "342427e9-6d07-4187-b547-235a2ace477f",
"author": "Maria Gulledge",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMjaVbT_weegJ1gHdi5CPN9O1T7pvB7088oquSoCWZgc5iYRdK=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff is very informative and friendly. Very helpful in every way.",
"date": "2020-06-22T22:51:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Maria. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ecb45a55-49cb-45bb-b78a-9b85f3bc923b",
"author": "reynado apaez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUN3if3BO3TpXZUcyLnpXp_9e_1SVARNtqip-u21IzuR5hHHfuT=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-06-22T16:16:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d11e94d0-1ce2-4b0d-a5be-f64b77198fcf",
"author": "S. Ross McKinnon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLivv0XX0_TThA805AjcqUzoqfhXmEUheXIWeZu0KaJWVbJWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-06-20T16:06:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d4ed6cbb-505c-4966-b366-691507a6efe2",
"author": "angie washington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxigPLyZ56mFNlgleQ2G-AL7vAotlyVfmLvADPJGNO5EhSAQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice place to rent from",
"date": "2020-06-17T21:38:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Angie. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5e282779-da9c-4d19-b1ff-0af75dd70164",
"author": "Kenneth Griffin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFq3o465EVnFh7htlmlpcUrUxAu6VyIY-mgWNBTJkZ5ND0Nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I can’t say enough good things about the Tyvola Morningstar location and the staff. Absolutely fantastic customer service, very clean climate controlled units and outstanding employees!",
"date": "2020-06-05T00:01:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Kenneth. We're so glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:57.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "37c752d8-d7fb-42bd-8f12-8c63c59c9a1b",
"author": "Rosalind Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5J0j4szvZLprtkKJY94xHvS5qJ9QhFmwaoUAOTjaP3nuvag=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2020-06-01T12:45:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "273bf781-6311-45dd-905f-9f1fb7766002",
"author": "Robert Dunworth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRWbm0EKamSzLhw1UI2Bq7pf_9E3i4AMkgN0Sjqebbt_EDGCE=s64-c-rp-mo-br100",
"rating": 5,
"text": "The property manager, Arthur, made the entire process seamless and hassle-free. He helped me choose the appropriate size storage unit for my needs, and was able to place me near the elevator for convenience. To make things even more convenient, all of this was done via an email and phone conversation...from addressing my needs, to unit selection, to lease signing and payment...all done from the safety and comfort of my home. Can't recommend Arthur and his team at the Morningstar Tyvola location enough...they made the process enjoyable and one less thing for me to worry about.",
"date": "2020-06-01T12:40:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Robert, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:57.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "111cba84-4de0-4b36-8d24-c217f22c68f4",
"author": "Tony Yette",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFlHfykkviYl4lv49RIcczXED-icDC5Pf-CeE66_OoZIhRMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-05-25T21:02:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b4f22fea-2b27-4082-9fa1-8c39dfc83606",
"author": "Yenifer Aguilar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUf9YFPCWRRAnNGikbtyUEq23sHSZB_EIeffZnfLyGH0DWs4z0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-05-22T18:56:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e1db013a-65aa-4b2b-bcbb-19b7602d3506",
"author": "Will Joyner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZtCMNtkM1rjKP-r382r2nAkpKaR9oYibkrM40X7EIYKTAqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-05-21T19:16:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "803162ec-e0ab-4788-a475-99c62f6ef554",
"author": "Ebony Gandy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwt_y5fHnJG5FcnjJ8m7dO0KyIO4CEYrekq4RxC1hojIF7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. JoJo is the best. She did an amazing job on helping me find the right storage during this unexpected time to move. I had so many questions and she took the time and answer every last one with such a pleasant attitude. I left there stress free all because of Ms.JoJo. I recommend many of my friends all because of her. Great job JoJo!",
"date": "2020-05-06T17:06:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Ebony, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "56c26c79-437b-4368-8a74-9a30bb25bff7",
"author": "Melanie Wall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqdO_5o0Ei6vbfRNVwt0UBSFqBDNZ85J3XZC5FUs1I3ELXdoD79Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Even amidst the pandemic, we needed to make some adjustments to our storage and decided on Morningstar. We are SO glad we did. The application and unit selection process was very pleasant. The property manager, Arthur, was extremely helpful and so friendly in helping us select the right unit size and location for our needs. Highly recommend!",
"date": "2020-05-02T15:55:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Melanie, and thanks for the kind words about our people. We're so glad you decided on us too! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:57.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "36b77376-c727-408b-b026-b1925bbb619b",
"author": "Audrey Byram",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNBFwBKHK_rq_uDszW6sZK7nKfGrsWzvSXcqoimoqDLKmHIiD0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Si far so good, except that online prices are $20 less than what I've been charged. How do you pay online?",
"date": "2020-03-30T22:05:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Audrey. You can reach out to your property manager for questions on pricing and for help using our online payment tool!",
"replyDate": "2020-06-23T17:19:57.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "27bf1916-53ec-46a3-af00-cb19d9f2d04b",
"author": "Jose Rivera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXL5fdKeogceri2F8Jyrz5_8qoKsm1ztRO0wTqg5GDBV5Jo8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have been customers of Morningstar on Tyvola Rd.for about a year. During that span we have used 4 units of different sizes and every time the staff has been wonderful - especially Mrs. JoJo. Since day one, she made us feel welcome and accommodated our needs. Whether we were upsizing or downsizing, she always worked hard to provide helpful advice and never, ever pressured us into something we did not need or want.",
"date": "2020-03-23T17:03:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Jose, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:57.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8c962d41-01fe-42df-8d7f-ffb567940b52",
"author": "Latoya Sea",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDOkfzr-QOKMMSv6kH7AHeQJiKRaYor_WTh3vTtU4JuxdgcwZf=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The best place to store your stuff!! Clean. Secure. Safe. Convenient.",
"date": "2020-03-06T17:42:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Latoya. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:57.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "2b252cc8-d1fd-46ec-84d2-fe5763d1e7a6",
"author": "Pam Matzko",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIv3sb6HgMo7MOTUOREcbhbGxgjam30DUZ7Qpqm_CS-Iw6ybQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-03-03T17:05:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7612b1d6-33f2-4104-a1da-f50d132c3ea7",
"author": "JIM CONLEY",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2fSbZAkroSYgZOe96WKSdsCZ_UlJB6vtOuitc3o5UDTnogrFu=s64-c-rp-mo-br100",
"rating": 5,
"text": "YES I WOULD RECOMMEND MORNING STAR . VERY FRIENDLY CUSTOMER SERVICE THAT KNOWS THERE JOB VERY CLEAN STORAGE ROOMS AND SECURED\nTHANK YOU FOR BEING THERE WHEN I NEEDED YOU",
"date": "2020-02-26T00:38:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Jim. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:59.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "8fde233e-dc2b-43c5-bfa5-9b7580440a6e",
"author": "Glenda Borden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxpe80s6Q2tHiyN0vpfcYwP2nIAWkQwcdonm6izawqD72ABRyM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jo Jo helped me through the paperwork and made sure I was in the appropriate size. She was very personable and professional. The facility is extremely clean and secure!",
"date": "2020-02-23T23:16:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Glenda. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:59.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "a3cd1ed5-55d4-455c-83f1-0b72cf95a70b",
"author": "Susan Parson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHmAQPWrMeFgOmAUIAjpfhQ6i9FkDu7BsC2gFz0T5IsHzbgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I found Morningstar on Tyvola to be very clean, good lighting and security. Jojo helped us get setup and she answered all our questions. We had a great experience.",
"date": "2020-02-14T02:11:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Susan. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:59.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "6f2830b4-f705-4152-8d89-4eae5e2901db",
"author": "Melinda Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiSLf8MpY1FehSe6E5j_bDrn52HBNg1dFcPJNBQ_JZnvNhLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "If you want excellent customer service ask for JoJo!! She is friendly, courteous and very professional. She makes doing business with Morningstar easy and pleasurable! I wish she could be there everyday so other customers can experience what I have working with her. She’s a rare gem and I’m glad she’s there. Thank you JoJo for all that you have done for me!!!",
"date": "2020-02-02T19:29:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Melinda, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bd96697c-551a-40b9-8202-a245da44c440",
"author": "Catalina Villacura",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVo0Hc-4CIDj0jIhAiYyOrG56SM7hBFdnLyXpZeRNZvdZton-MJTA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I seldom leave reviews but this team has been incredible. Shout out to Arthur, JoJo, and George. They were all incredibly helpful from setting up, to the actual moving with their free sprinter van rental. The place is clean, spacious, secured, and set up was easy. Oh, and they were the better priced of the storage units in the area. Overall 100% recommend.",
"date": "2020-01-22T02:46:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Catalina, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:59.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "71a6ca8e-0eb0-44f3-8992-544b0c4e43cb",
"author": "Ashlee Tines",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOcuyZ2HGkn768_KMvUebAC25QnUJ4S4NM41B9-QRky9guBjo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "So, I can’t thank this company enough for answering all of my questions and being forthcoming with wanting to help during the times I needed the help. Absolutely wonderful customer service and beautiful storage units. Would recommend to anyone!!",
"date": "2020-01-15T01:01:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Ashlee. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9ded8994-b79f-47e0-9da4-b6b8704f1883",
"author": "Joshlyn Walton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKs93E5ZKIssQ_12LL8720xaV3uXAhk2-tn7txRym_D2yT3YjIA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Joyce is lovely to work with. My move in was painless. Very clean and well lit facility.",
"date": "2020-01-09T14:11:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Joshlyn. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:59.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "75a11665-74f1-43d5-96e9-0e51e9caed06",
"author": "Terrence Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUcQMzjy8VY7dhWy9e2CNUlUNHWnOcAd7fOSHu7kH36tAvhhAop=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-12-27T19:05:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b01f8041-2d4e-41a1-a7cb-f982c40ac55e",
"author": "UniQuely D'Zigned",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwZDyqMdjsPtEW1KGDYX-mvn8Rpxzam-oll_4TRQGQVCkj8UM10g=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-12-25T05:25:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "be8a1bdb-5fc7-423d-b3bc-34abc8e97bf6",
"author": "Octavio Feerman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9V0djS83HepfPZn2XZ9XeII1K0v8wY_CmXcpzdQpg9I66Rpc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean.Pleasant.Spacious.Safe",
"date": "2019-12-13T17:13:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy to hear from you! Let us know if there's anything else we can do for you.",
"replyDate": "2020-06-23T17:19:59.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "27bbbfd9-8994-4264-9b91-bc4bfa7a3cbb",
"author": "Matt Coben",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYMQql5p19m68oTBHEmcs74PMPFX8KEu1zYpGzs78lPx2jyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-12-08T21:19:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "bcb40d51-52ae-481d-8e9c-8760e3dd2acd",
"author": "Alisa Wenning",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBBeX3g4n59rzozlp69f5y94P8KcN_NlZcnYmTo9ulY1QS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arthur was amazing to work with! It was my first experience with a storage facility and he coached me through it with humor and professionalism. I can't thank him enough for all of his assistance.",
"date": "2019-12-02T20:45:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Alisa, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0dc96b68-6c3d-43d5-976b-79d5f4cc662c",
"author": "Cheryl Wallace",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWiVTEvLDliZuNPAroA9tJPg7vP0QJ39GFYBT0dCvcEnqpKZ7c=s64-c-rp-mo-br100",
"rating": 5,
"text": "I Want to thank you again JoJo for the great hospitality and great customer service you explained everything step by step made sure l was ok before you left thank s again",
"date": "2019-11-03T05:39:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Cheryl, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1e852576-2f2e-4b61-98a5-e534cf77413d",
"author": "Ma Ke",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvPACPaOzVjYPmZr-Mi9Aoc4OF0FWrrzA0JgBvi2JVvipsLpOI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from the phone call to us moving in. JoJo is the best, wonderful and amazing woman. Great unit rates.",
"date": "2019-10-30T19:54:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:59.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b3d864b3-6783-4a23-95be-a0d756633348",
"author": "Treasure Weathers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGYwVoMxVZt46PIo0IZCbOZVNXiPsPbXR54hZrHrUrFmGcGk78dQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rep was amazing. Her service was quick and easy. She switched out our units in no time ! Would recommend highly !",
"date": "2019-10-23T16:03:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Treasure, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8242e029-f7a3-46e1-95b6-8bf9096ec7bd",
"author": "Jerran Young",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUPE0a7D4HA1JGyq3rj6_dAoHDyoh3Aujl9XlXBBr7_TkbAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "JoJo was very pleasant and very helpful\n\nThanks,\nVY",
"date": "2019-10-23T14:50:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, VY. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4b97ecdd-7640-4707-96a1-121b808cb2d7",
"author": "ORTELLIA STOVER",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIF0qdRF42LXZBTkjTvLQMzUPX6iP68un288aHikpVlRGRZjQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-10-21T18:22:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c34ceb7e-0f18-4fb7-833b-976279952db6",
"author": "Cindy Douglass",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXD5kXybHyozrpDDwqg5Hib5NcLfSeEkT-asWUETWSyQhA6x6UASA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-09-29T16:04:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d760d16d-131f-4f55-a428-8889fc350134",
"author": "Terry Steele",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPNxFytdfUMgXxPTef67HThcEJgQPo__2umOWFLvMveS6goUBE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The facility is new and well-designed, even the colors of blue and orange seem to come to life. The security cameras are on every row and aisle and definitely provide a feeling of safety. The space is likewise fairly priced and I could not be happier with my choice to store my family's most valuable items whilst renovating our home.",
"date": "2019-09-24T15:02:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Terry. We're glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:19:59.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "63b57df1-e8c8-4da1-974e-4079ddf5f0e5",
"author": "Robert Gardner (Bill)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnEE6uBdUSyIl8cLWDSqnlnqXtV0ysjpj2U3lEjjLvHwimZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "clean facility, courteous service, easy access. reasonable price - it was made easy, safe and all in all pleasant experience. I will use them again & we highly recommend!",
"date": "2019-09-22T18:59:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Robert. We're glad you enjoyed your experience with us and hope to see you again soon if you ever find yourself back in need of storage.",
"replyDate": "2020-06-23T17:20:02.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "272a04f6-c9ef-4e99-a68d-206c9cc01bf8",
"author": "Yoda Thegreat",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUI9cisJudbqntQeZvb6wjykgNJwqzoc1hOr3k_6ARUpRSUQ7c=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mrs Cyndi is the best",
"date": "2019-09-19T15:21:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Yoda. We agree! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:20:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "792f8537-f31c-48ae-83ea-64ad05637b44",
"author": "kshawn suber",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhsgSvkPgcwVQdPA5p5L9rTDcyg4GrGk-fyfV9CTnF1l_Ak3hp=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice",
"date": "2019-09-09T23:40:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Kshawn. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:20:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fac5c108-4961-4b8a-a5b7-1ad612cb161c",
"author": "Sugar Estrada",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBMC71_ml44LAooS1qp5lMvoMFm7N-hPATkrUti_nDtLAEDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-09-07T14:55:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c7799842-7913-47ed-b47b-b3bab2c8d8ed",
"author": "Chris Stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiRhgt6yROL2WiVKpLyNTYIco6aP_bzfgBdpJbRLdOB2W6og=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cyndi is absolutely amazing and has gone above and beyond to help me with getting everything set up for what I need within my unit",
"date": "2019-09-06T14:55:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Chris, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:20:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2492d784-97f0-4059-83fc-d56641240b24",
"author": "Sara Patterson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1yPnE4kKXS8JHAaokkaBGC7T_G578LMNQTP0Rx2lgdR3eyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service with friendly staff and VERY clean and safe facility!",
"date": "2019-08-30T01:38:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Sara. We're so glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:20:02.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "ea8ab59c-50e1-4cca-9723-41403c49c9d1",
"author": "Lamonte Suber",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlS1UZLz_fNhTRymjhuizyKl1HiUOwzI3UjK56IeXoqdncHYIa=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean place",
"date": "2019-08-29T23:33:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Lamonte. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:20:02.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "de386a14-aa05-4da1-8964-70d284cdd193",
"author": "Gilavoda Grier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQWc_h4BffE_JmlKXcEhOhsGZtFg9S88ZHq3TwrBydkOoT4Hue=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-08-25T22:15:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c1e5a412-bfce-4f2c-bbbc-302092fa7cc1",
"author": "Santos Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKL0Bm_iF1-7vJTyBqa_VmMiXGcLJBt97VORxw1ovRRCr6xhQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-08-25T14:59:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3d30b39a-5118-4874-af00-768be14f3415",
"author": "Rudy Rosa Lobos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWus-QWea0LHLXIpBUuBHTXpL4kXQVCrJvVfwMWHZ9P1zP=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-08-22T23:44:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f45507ec-9395-4812-9848-241f287ecf72",
"author": "Jan Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxQt9XwLGTdevQtSp5m-5iKw7L0ArcS_f78J9cko8xDnDiJA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-08-20T15:20:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3621c61f-7f21-448a-8867-002e5f9c19cd",
"author": "Bentz Tourtellot",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4r3f1sHUvjk7HB2waJX-LarM-siEnqCSftJ1pwL-NewA3iA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is incredibly safe and clean. They keep the doors open availability 24/7. The staff is very nice and welcoming, especially Cyndi Henry. She made my fiancee and my decision to rent there, that much better. I would recommend this place to anyone!",
"date": "2019-08-17T14:52:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Bentz, and thanks for the kind words about our people. Congratulations on your engagement! We're so glad you and your fiancee are enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:20:02.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "15bd0383-8e9c-4282-affd-409d29b1580f",
"author": "Michael styers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGINh7k-tJtVH8q6sysJh9DZQZJLWQPMceBsTeUAALTLEYWayA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent facility! Service at its very best! These folks have helped me and my family in times of crisis and have stepped up with no hesitation. The building is very clean, safe and well lit and available 24/7. The prices are better than anyone in the area. Perfect!!!",
"date": "2019-08-07T12:31:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Michael. We're glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:20:02.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "c5a6ab8d-e20f-4529-bdc7-5023e671d488",
"author": "Kennith Kuhr (RuGRaT)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPbV91bBuOSJTb4_sMym1jvrDWI9ZBv0-LxcKxqA9_PZISeK5Z=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place for storage And a fun way to find your unit using Charlotte's light rail stations as names of hallways instead of just boring numbered units.",
"date": "2019-08-06T09:06:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Kennith. We're glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:20:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b7367403-010e-4bef-9df5-c58294f352eb",
"author": "Latoya Phifer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXm0CYTg_RzURVJDx2Oh6-5VeifHwMZPB_e6KyL3wf6wdDYpkDGjw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-08-05T20:16:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "06307236-7ecc-46f8-8bd6-1347918d305b",
"author": "Tiffany Lyles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7sIN6MMP78ZVy8rTQVNeIuXH_u2eW5pkREmjSbzIwzCF-NxduFw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service by Ms. JoJo & Ms. Cyndi is phenomenal. I greatly appreciated how you helped me think through how to fit everything in my storage unit to maximize the space. Thank you again! I would recommend this location on Tyvola Road (Charlotte, NC) to everyone.",
"date": "2019-07-31T20:12:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Tiffany, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:20:02.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "9526db45-c35f-4015-a6c6-db2f8cc76a8c",
"author": "Tay Marshea",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4feraa657xq_mrEWtzNi7pDRThf2y3GgtkEdpzwzpZIe_MQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came in needing to upgrade my unit. Cyndi was wonderful and helped me out a lot. She went above and beyond",
"date": "2019-07-27T14:58:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Artavis, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2020-06-23T17:20:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a22fa7f-ebf4-4c6b-9cf8-5aff63a0c745",
"author": "Hermetic Adept",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIX68pw2lnexHaBEooB3Q2LykD-Fweu7qEbgX9xOpahtASPsw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Clean and new, our new storage unit did have a nice scratch above the door and some sort of white line going into the unit after our rental. This wasn't there when we rented it but when we returned to use it, curious?.",
"date": "2019-07-10T03:40:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. We're so glad our facilities have met your expectations. Please stop in the office the next time you're near us to show us the scratch above your door - we've scoured the property but can't seem to find it and want to make sure it's taken care of for you.",
"replyDate": "2020-06-23T17:20:02.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b92c0ba2-3e14-4d8a-8c36-c6566885fd0a",
"author": "Sheryl M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXi3kYsgpJskqfdwjrWLpqOQcPD2LT7R-2epoYa25q6grJbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-06-28T18:52:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0e09c6fb-e6da-4bd6-8a92-eea61bf0a35a",
"author": "David Poteat",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpwEn17kKQXsz9Tjk7JCpLWd_APUiDVE5rX6Ttt_CISqZutvI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean and well maintained facility. Great rates. Top notch office staff.",
"date": "2019-06-15T20:23:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. We're glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:02.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "44811bab-04e3-4076-8488-4e4e8b04a3f8",
"author": "Telitha Hight",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPKIEganBafjawcffgBYyZJ0iCzPX0oJLkTobrdQptbp9fsLHZYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Registration process was so easy and the staff couldn't have been more friendly!",
"date": "2019-06-11T17:40:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Telitha. We're glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9337d50c-4b17-46dd-ad8e-2aea26ef8be8",
"author": "Melissa Mendivil",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLe0ieQddjuYTVH3Sj39OlvXAq2RNB8qaX6cOWDHQNg4FgDTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-06-09T12:41:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "42155392-6935-4525-98fe-fecbedcaf28c",
"author": "Emmanuel Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdeuX9ck98E3fP3f9EHM0firAIEIOlJSxsvpKrj95HfdsME4k=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-06-04T04:02:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cd0a5983-b764-477b-9f60-143f9eeb5510",
"author": "Brandy B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLt6qWJTMRLaZZYQIsq8gh2EF_ye7dG_CZhewRwsG5CYCNCfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great rental experience with Cyndi at the Tyvola location. I had made my reservation online and a couple of hours she called me... Her personality was so effervescent and inviting. She had what I was looking for in price and the location is much closer to where I live... She showy me other units before I made my final decision to make sure the size was what I needed. I look forward to my experience at this location",
"date": "2019-05-28T19:07:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Brandy, and thanks for the exceptionally kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:07.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "80438628-6af8-4c4b-be86-a9a49076bffd",
"author": "Quantavious Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-wwBo8GdSFXczyPmW7kwhyOJZgJCtBKmTWyAbi8HKIqfs7A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "These ladies went above and beyond for me and we dealt with a few system issues but the service provided override all of that. Have leased at a different location before and nothing like this location as far as service goes. Very genuine feel. I have always used this type of storage as far as inside with heated and cool environment and 24 hour access. Nothing comparable.",
"date": "2019-05-27T11:47:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Quantavious, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:07.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "112fd1d2-4016-4791-abae-5e1f152f48f7",
"author": "elizabeth bivens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYzsWvVHZEX5yauSspn1hFp-QJ-j3I1xvKISfZsjEwX88QeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-05-26T21:28:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9b8730f0-ed75-4f07-8f10-4844a333e8b4",
"author": "Frank MacPherson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL76j1Xl5BeomjnAMxCQu-R7ugxKlqkfKj9jspIrW96h-gEBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, all needs filled 24/7",
"date": "2019-05-18T23:32:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Frank. We're glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:07.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "1b9ba58c-6de5-45bd-bfb3-71f625c399f9",
"author": "Alexa MacPherson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-HsNObxbwTSYNBikS0qt7M_dkyv4X6PSHqdu9LpLQVdSeqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cyndi is extremely knowledgeable and helpful. We had a whole container of household goods come from Germany with no place to move them into yet. She allocated us three storage units on the ground floor and everything went flawlessly moving the stuff in. She even directed traffic on Tyvola while the truck was backing in. Above and beyond the call of duty. Looking forward to moving things out again in about a month when our house is ready!",
"date": "2019-05-18T14:01:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Alexa, and thanks for the exceptionally kind words about our people. We're so glad you're enjoying your experience with us and that we were able to make a stressful situation a bit easier. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3994b913-61e8-486d-86d5-1f8566bfa709",
"author": "Kayla Barnes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0Bw-3zqBJXN9X7ZghAV5TipCb9-8ivBGYT6pE-zXxb-JCbJ4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I was very impressed with my sign up process! JoJo was the best! I would highly recommend! She has great customer service skills, always has a smile on her face and is very accommodating! I was in and out very quickly with everything done and all my questions answered. I can't thank her enough!!",
"date": "2019-05-14T16:22:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Kayla, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c592354c-cfdc-4a2a-891d-ca4326cd0929",
"author": "erica Yaffe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcnX9CPKzKdnsinfCxBnKNwT9XsROJ966QpT9LO-KefMdfPD4V=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience! Got to use the van for free 😁",
"date": "2019-05-08T19:21:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Erica. We're glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "52493c8d-f14a-4d83-9e0a-d7c6ee2481bb",
"author": "Jay Sifford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVaLhcnTjJX_EnYByejsIfqZRir9Gj_YIrojjQGHAxKnuTHKkzt=s64-c-rp-mo-br100",
"rating": 5,
"text": "I don't think I've ever been treated with more respect than I was on Monday. The whole operation is first class: the spaces are clean and very nice, the price is competitive, but the manager with whom I dealt was unbelievably proficient, respectful, polite and uber helpful. It was a great experience!",
"date": "2019-05-02T01:12:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Jay, and thanks for the exceptionally kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:07.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b5e8ba33-4e3e-4f4c-9137-a42e28531008",
"author": "Beverly White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJP0tIyaEZ44uGKX_ciEKpLBUVqkFLHhtRbITopuNs39Ol27jy1=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Love them",
"date": "2019-05-01T20:15:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Beverly. We're glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4ce85d34-4456-4f85-a51a-f3ff5987f7b7",
"author": "Ashley Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqGSdz4hmJ3D_s7PibsSeKBfSUAPXTmmsalhiQecYc798YVjP5pQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This facility is so clean and well maintained! Joyce, who works at the font desk, is such a gem! She is so kind and accommodating. She has made every interaction with Morningstar a wonderful and smooth experience! The benefits are great... The free van rental and classical music playing definitely helps keep stress levels down while moving! This is by far the best storage unit I've ever rented!",
"date": "2019-04-14T19:06:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Ashley, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:07.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "783d6519-181e-4d4a-bea9-f35257179a32",
"author": "Renee McCombs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyJ7NThaytGRBmojpX1f_2j0boC1IojPzbN0gphyzYzse3Fj64=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-04-04T15:52:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "252ddf0d-bcc2-4112-9150-61fa605d6ab5",
"author": "Tyler Turnbull",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTwOvwgTRbiborIPFUXTjNPVRGLiErnmF79qF7b0g4DcKyT5Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-04-01T20:59:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2b2dad7f-f45c-43e2-9b98-13ea41bdcd77",
"author": "Paul Fregosi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsD58KQTpYPd12yy9cLyoGxgP08S178gJZFC11iD4tKKJvxUmz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Overall was a fast friendly experience. The manager Cyndi was friendly and very informative. The location was clean secure and I would recommended this location to anyone in the area looking to store their belongings.",
"date": "2019-03-29T12:43:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Paul, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:07.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "b4b745cb-a25b-4cec-ac90-0c83774d9a31",
"author": "Jen Olin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_MdbIorLjI-IaIA4ldqz6jZK5fOos4_glErCbk_VCe-L3SKFX0A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "JoJo was fantastic. She was so Welcoming and it was exactly the what we needed during a stressful move time. Thank you!",
"date": "2019-03-19T18:04:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Jen, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3b918152-729a-4857-908c-1a1ba06fd0e3",
"author": "Laurie Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVp1s4wnBhwy_0YJlI-WQyKYBrmDT18wMsZN9GtjVbAcwQKUvHb=s64-c-rp-mo-br100",
"rating": 5,
"text": "From the moment I met Cyndi, I knew there was something special about her. Morningstar is blessed to have such a caring and compassionate woman managing their facility. Cyndi goes above and beyond to ensure customer satisfaction.",
"date": "2019-03-17T01:12:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Laurie, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "766505d3-f41c-424f-b5b6-719e04df33e5",
"author": "D. Crisp",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwE_DxXOUMYfQJAJpJ_54JjfO5lV25w02pD71TiNYUBQotI0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've always been skeptical about storage units. Just never really felt like my belongings would be safe and secured. But, this location has changed my outlook. Cindy is excellent at what she does! And beyond supportive of military. I definitely recommend doing business here!",
"date": "2019-03-15T21:24:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, D, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:07.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "78e6a7d5-132a-4f20-9c3b-dfb62c1e74d4",
"author": "Deenna Ellies",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWq3cm_j_NXMlVyLiZxmpQlKy0Jna5priRLMFTjdzslXyDkpi16=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cindy is so AMAZING! She truly cares and personally handles her clients with care. My husband and I had the most BLESSED experience with her taking good care of us during a stressful situation. She is definitely someone that MUST continue to operate that facility!!! The Ellies Family is very pleased...\n#TeamCindy",
"date": "2019-03-15T00:49:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Deenna, and thanks for the kind words about our people. #TeamCindy has a nice ring to it! We're so glad you're enjoying your experience with us and that we were able to help ease a stressful situation. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e77996f-be5b-4bfc-9605-1657afb273d7",
"author": "Sis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8oulAgF5ucksIQd8vlyuzUj6BeQUsunA2IiWOGAX_MOQl7OM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Best storage unit in town",
"date": "2019-03-08T20:34:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Yolanda. We're glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e8352c3c-a431-47c7-acc3-23bd3e3e9005",
"author": "Jane Weaver-Sobel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKS2Ei1pQBZX-jgKgbSIjPOlPNQ5GinCEBZMarLmt9wlEsTLg8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!",
"date": "2019-03-04T04:28:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Jane. We're glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b32c0c03-b781-4e1b-a563-a4bb254c83be",
"author": "Angelique Griffin-King",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-iEK7s9KBUXs8kvAx1LIA5TDPeRCky55i0J_ScJDa5s_IRloz=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cindy is amazing! Clean and up to date. As much as i hate having.a storage unit i feel so welcomed to come here",
"date": "2019-03-01T14:35:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Angelique. We're so glad to hear it! Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:12.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "3fe33ec3-d3e9-47bd-ba00-620f0852b363",
"author": "Daniel Gibbs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIr8e9nYnPrjT0w9JeVcKFhDwLQR7RDKRw0eBA8ilxjjn8Bbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to store my stuff. Staff was also great and went out of their way to help me.",
"date": "2019-02-25T03:14:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Daniel. We're glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "698b5463-89a0-44a2-acca-471e18664d71",
"author": "JaMarlo Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHhmkAs11l8WTPa-EadK6VvS4y-oxxcffNyKM-lfMmQdtbxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "JoJo is AMAZING! Literally super nice, super friendly and really helpful! I’d more than likely recommend this Morningstar location over any other one I’ve ever been to! Thanks again, JoJo!\n\n-JaMarlo",
"date": "2019-02-20T15:39:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Jamarlo, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "34edcda6-0349-47a8-be6f-f7a3474c22fd",
"author": "Shar Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhxmuTEpwZRSA9WHvoLegBc2wjE4jz5ODb7pUj6SnXT6MClmkB=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-02-16T04:09:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4b5ba5f7-c24c-487a-9e98-44c26eff9f5f",
"author": "Johnny Mcenroe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLs8Lu9riuUwQHL3Jyg5DMbx6jpPlZb1zM33qcowWRCEvjD0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cyndi was a pleasure to speak with when I met her at a networking event.",
"date": "2019-02-13T21:09:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Johnny, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3c5a0de3-63ce-49ba-858b-f11d3a5c676f",
"author": "Jennie Panneton-Cahill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdbskPq1jYNsNOFQqOXZ-mVt-SnDO_MQ13S_GsKErki0Bneg=s64-c-rp-mo-br100",
"rating": 5,
"text": "JoJo was wonderfully kind and professional. She made the rental experience seamless and fun! Lots of extra services from MorningStar which were all a pleasant surprise! Thank you!",
"date": "2019-02-04T13:29:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Jennie, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "598028c2-6c4b-4014-96d0-623abcf5ba0f",
"author": "Julie Itskovska",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJH-Dzw2JDCRLtpjngmG_CJZl7_BcCLics34Z-9vDaag4in8A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I never imagined that I could get such a superb service at a storage place! Well, I was in for a surprise. From the first time I called, Cindy made me feel at ease and made the entire process so smooth. Facility itself is neat, clean and high tech. I enjoyed Bluetooth access through my phone - super easy. If I ever need a storage unit again I would not look anywhere else.",
"date": "2019-01-30T20:27:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Julie, and thanks for the kind words about our people and facilities. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:12.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "c9f456e9-00d7-437c-bbef-15099dd14e40",
"author": "Trey Gillis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtJF5PZWlyhx7q50FnjpUiBHK-h9MWQhqOJhk5lS92e51qBYed=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-01-27T12:47:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5a44b435-6c41-401d-98b2-8c6384680c28",
"author": "Danette",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVuDZaEWR2ae5d1Bxk5tes0aD-Ibfl46qLx1YTeasa3lO_wNQ-d5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you soo much Cyndi for your exceptional customer service! The facility is very clean and I will recommend to everyone!!",
"date": "2019-01-22T03:11:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "4bb2e06c-9496-4a6c-ada5-ba6c2580efd4",
"author": "Courtney Marie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXcOAtloUMSu4wtDhroUB5AloII_tJkbwTgbKsiMBHUeUUawhI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cindy is awesome. She is so kind and personable. The staff is great and the facility is clean and very convenient. I love the fact that they have the free van rental and the whole process was super easy. I'd definitely recommend using Morningstar.",
"date": "2019-01-22T03:04:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a5588fa0-2bfa-4fa5-bc22-444570e2ad05",
"author": "Arah G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnsrHkpBAksSbN1bruIRsQyMD3nAhONB7ztOONFFEfyFio1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely loved the experience I had when coming to morning star to rent a unit with them. Cyndi helped me out so much with getting me a unit close to the door due to my injury where it is hard for me to walk around. I would recommend anyone to come here!",
"date": "2019-01-17T20:57:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Arah, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "703386b4-5f26-4b44-a80c-1531ef3b0a9f",
"author": "Jpo Elite",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeKcVwJtvAkQkWoP1jJnFPNAQg_16xmYJMVXEChO16QV2K6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility & awesome customer service!",
"date": "2019-01-17T04:13:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. We're glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:12.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "bb26c688-3ebf-4183-8cb8-c7ff03dd8250",
"author": "Kevin & Cheryl Malcolm",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpqiZvzjN9NZ86CBArce0MkriLP9EtWRZ6Q8uTp_YuFWQOXdg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-01-14T12:28:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "525a8e74-f12c-49f1-8901-a48bf26fdb31",
"author": "David Kesel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpiJtjYTNZCss48_Ap2CSbPzc2Ib0381hITq7fIHVSTEz-vg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service with a smile. Easy to work with every time. Thanks for making the moving / storage part easy.",
"date": "2019-01-09T03:20:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, David. We're glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d577af39-62cc-432f-b1c9-cb9784c52db6",
"author": "Ronald Gilmore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLONPYht16uNS15LA6vyDUH8dvNkeUXw-6QodjdQgjZS4wrbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is AMAZING!!!! Ridiculously clean!!!!!! I love that it’s secured and monitored. I was so glad I found this place! The location is perfect! Cyndi is amiable, and down to earth! She went the extra mile to make sure we could access our storage unit after closing hours! I recommend this place to anyone who is looking for a fantastic storage facility with no hassles! You can’t beat this one!! Thanks again Cyndi for being so amazing!",
"date": "2018-12-26T02:51:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, R, and thanks for the exceptionally kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:12.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "9edca298-ba73-4e0b-8e19-5d5030736cf2",
"author": "Marci Kahan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLRwE35RncJgZI-7t4U_TESTgyL23MrYKbgADSpUZhbBbrHN1bRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I absolutely love Morningstar Storage, not only are they clean and very nice units, Cindi and Whitley are amazing! You’ll never find a better place and I know......I have a staging company and tried several other companies. Thanks",
"date": "2018-12-22T03:36:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Marci, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:12.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "3f600877-f02e-4ecd-9446-1e3b03b11332",
"author": "Jae Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzzU5b6JjefknzoB-PWa36nd_2_2FJRsqsYcs4iSRPK6bB-FU=s64-c-rp-mo-br100",
"rating": 5,
"text": "LISTEN!!! If you’re going to this location..PLEASE speak with Cyndi! Like, she is literally amazing and WANTS to work with you. I’m glad I came to this location because I honestly don’t feel like I would’ve had the same experience anywhere else. & plus the facility is top notch!! It’s like the Ritz Carlton of storage companies! Thank you again, Cyndi!!!\n\n-JaMarlo",
"date": "2018-12-21T16:03:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, JaMarlo, and thanks for the exceptionally kind words about our people! We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:12.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0f784be1-165c-4907-aa45-d1a1be28f4c0",
"author": "betty howell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2EMmS__yKwL5WuaihQxJarJ247309oqK6-yHGdlh0PWcs0dkJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Folks here were very helpful and kind leading up to and during our move in. Congratulations to Morningstar for hiring such great people as Cyndi and Whitney. Facility is wonderful, so clean and climate controlled.",
"date": "2018-12-01T16:58:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Betty, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:30.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "396df8fb-4339-4946-bbec-4409b969696a",
"author": "Guillermo Bernal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZS7XyMN3Lrjj6mILz1mCktLd0Bg_tSsSU1l8WVtgkxdSzpTu2lg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Beautiful 20 minute got what i need even a rental truck FREEEEEE ok 5 dollar gas money ,.love it",
"date": "2018-11-23T21:33:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Guillermo. We're glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d34bb96e-f7c1-4631-8d0c-d3667921be5f",
"author": "Shawn White",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrvdSGYpUQP7Gu4AJFP3N5sTZnE8J2QhCUh7C2Izjx7OSltfEj=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-11-11T17:53:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d82e1830-7c3f-47f1-997a-0e700e146d91",
"author": "Benji Towery",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfz3kVUW-wiWrN_YLYQ0lGq1TUmJTo9A8tasPvrSVR_w7-qQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-11-09T02:14:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "85f8784d-7ef0-484f-8d81-d7f0298f8d2d",
"author": "Dame TheCEO",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWL4xsgZr7QuPvTu6xUimKWvnu4BKD8nqiDxxzLxnz6FPJIsZU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great and efficient experience",
"date": "2018-10-08T04:07:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property. We're glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c15895d6-a695-4483-aad3-5784f0f0d4a9",
"author": "Amanda Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuVXbXzrASRbCBtaOw_e3Ikno0PXaOdzWpeR26BPa5pvNpgXjf=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-09-30T08:35:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a1a0778e-39ae-4301-989a-aab7a79047fa",
"author": "david kile",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGpBblxdBPKLE6ApS7OFPkMRGdK6aimfxiFkppY_WSTNouMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Aaron was awesome and went above and beyond with a smile. Great pricing, clean and I used their truck at no charge! Use these guys!!! 5 stars aren’t enough!!",
"date": "2018-09-24T17:36:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, David, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:30.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "9be4d83a-2e04-4f12-b50d-1392e8365aaf",
"author": "morrice rambert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJw3XJmDNIKrAiRaaBluArTzu_sMhFTe9CBaJ2rOBPutf8huQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The representative was very nice and kind professional and friendly. All aspects of the contract was explained to me and the process moved swiftly. Thank you",
"date": "2018-09-18T07:40:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Morrice, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b2f2706a-f22d-46d6-83a3-8f345e5d8b67",
"author": "Marvin McDonald",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUUs1dFWhrjDsESLe4dRWWBhN_wooXaw6IA62yOyFpPmMSFw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-09-16T10:40:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d617bd3d-4776-4f4f-94df-8cbb705574dd",
"author": "ashley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSE37OGtgnpaICJGvGQBBF5PdMyJzUXprvSQqjYsL6aNfDUL4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-09-12T11:15:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "efb0f5bf-649d-4684-93de-497c7650c25b",
"author": "Charlton Giles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlvLxsSsSqfHLaAyQi4aqmTz_cQSMrD9ZRNX5sj-AzKYdPYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-09-02T12:49:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c8b75da4-fcce-4da1-8e7e-4db65a56ded9",
"author": "Anna Zuevskaya",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUdyQOTAcRll7fZuZSeFqewdZJc-Ycta8ztPGjWYMzH8v0Fw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-08-31T18:07:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "faa98c97-2043-46b2-9c5c-fdc1d95f1c4e",
"author": "Jeff Burk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWogyr30aHKh3Z4oxbnNUYdnyUm44CFVw_fmShIHdp8lF3-_0X9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Well managed state of the art facility with a focus on the customer.",
"date": "2018-08-31T11:39:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Jeff. We're glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b39ea334-901a-4d37-a3ac-eb26258ae1aa",
"author": "Kim Lipscomb",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUE1wVndTjROPBDjQsaQbw-We99xSOrHfxOMbiFTSbZMM1EfHtkFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome services! Whitley is Very customer friendly. Will use them from now on.",
"date": "2018-08-30T19:41:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cb0dbce2-671a-4912-9fe5-54c52e12489f",
"author": "Angela Tate",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWST5BSZfkXJlcBSF-thlV3pHjHcJ2GzoX15wFZNKD2mfRSqTh=s64-c-rp-mo-br100",
"rating": 5,
"text": "I really appreciate the customer service today. Ms.Whitley is outstanding she alway's smiling very friendly and has a welcoming approach. Glad to be apart of the Morningstar Family",
"date": "2018-08-30T16:32:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Angela, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:30.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "25743b40-c761-4015-a8c3-8bdec6391c8e",
"author": "Walter Barringer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISATK17Ojp61asjMUacfg3yC4FXb6svaM99-1fr5sMkRYY0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-08-30T10:56:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "96df774d-78bb-4ca1-985f-86a81675bac8",
"author": "Mark B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIikTMFsdub6tL4YzjkES00bTGF88iK6TRS8chPCqkwQiuB1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cyndi and Whitley are great! It's so refreshing to work with individuals that understand customers service. The building is beautiful and the location is hard to beat!",
"date": "2018-08-27T19:39:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for taking the time to review our property, Mark, and thanks for the kind words about our people. We're so glad you're enjoying your experience with us. Don't hesitate to let us know anything else we can do for you.",
"replyDate": "2019-06-23T17:20:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a9c8b11-ebe0-47b7-acb3-e9ed260b708a",
"author": "David Hare",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJYV0ENLt6QxhKvE8AbbPrO5tZBBPnwrvDUY_9XacsAkt5Fw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-08-21T18:13:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "71358f2e-5344-4579-b03d-75dc3a7da412",
"author": "Ricardo Gomez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0fTKDaL05jHWJ6e_NuY2_XqVviRXoGkHd4YzSaZaq8RqqFm1p=s64-c-rp-mo-br100",
"rating": 5,
"text": "I highly recommend this Tyvola Rd. Morningstar location. Whitley and Cyndi are extremely helpful and provide outstanding customer service. I have never used a storage unit before and they did an excellent job of walking me through the process and made me feel very comfortable. The facilities are very clean and appealing. I am very happy with my decision to store my home furniture there as I get ready to move houses.",
"date": "2018-07-10T16:38:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "3515ba13-78b0-4233-87c0-ce5142fe9824",
"author": "DivineOne Designs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWR_UvZGQR6kbelwHKniDv4fIQ4Q53w0KaopL6Gwh2c6EhQtjqVgA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "AWESOME ! 24 hour access! Great customer service! Clean ! 24hour cameras Great for meeting people to sell too!",
"date": "2018-07-04T23:21:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
}
]
}