{ "summary": { "average": 4.6, "total": 281, "distribution": { "1": 15, "2": 2, "3": 7, "4": 20, "5": 237 } }, "reviews": [ { "id": "1cf71620-97ef-43f7-9cd3-cfea6a03f0b6", "author": "kima .k", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAly-cLmUIycn20draknz_rMGMNDlUucDGUEqI1fyN_qlw3Hg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Baby when I tell you Chris help me out so much I got railroaded at the mini mall storage in Columbia South Carolina on hardscrabble road didn't know what to do because my belongings God damaged by rats The manager there did not want to help me so I called the one in Anderson South Carolina and Chris help me out so much he explained everything to me in a respectable way stayed on the phone with me for over 30 minutes send messages to resolve my problem I love him and y'all need to keep him and give that man a raise he is beautiful", "date": "2026-02-05T16:06:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your experience with us. We regret any inconvenience you experienced and appreciate you bringing it to our attention. We are however, thrilled to hear how Chris went above and beyond to assist you. Your feedback is incredibly valuable, and we are proud to have team members like Chris who truly care about our customers. We are grateful for your kind words and look forward to serving you again.

", "replyDate": "2026-02-28T05:21:08.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "02816dd4-47a0-4fa7-abc5-1ff08848b1bc", "author": "chandler neal", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYzbnsiycrj2mZ1wU-Z-Ua6k7mN1SUSZYpAMfCMVV9DBUvPw=s64-c-rp-mo-br100", "rating": 5, "text": "Wonderful customer service would definitely come here again!!", "date": "2026-02-04T17:20:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Chandler,

Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with our customer service. Your feedback encourages us to continue providing the best service possible. We look forward to welcoming you back soon! ", "replyDate": "2026-02-28T05:21:08.000Z", "tags": [], "sentiment": "positive" }, { "id": "0aa28cb4-b8f9-49c1-8c9f-b76d420c6038", "author": "Micheal Duchesne", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQrLfB6UcubztIPA6mq0f3vSpKziBvuCt6MUFPsc-Yd3eLzMI=s64-c-rp-mo-br100", "rating": 5, "text": "The staff at MiniMall storage has gone above and beyond to make sure all of our needs are not only met but exceeded. Ashley and Chris are some of the best people to work with and they make sure to accommodate the individual needs of each of their clients. I have been using their facilities for two years now and i do not see myself going anywhere else.", "date": "2025-12-29T12:16:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Micheal,

Thank you for your kind words and for highlighting the excellent service provided by our team in Anderson. We are delighted to know that they have consistently exceeded your expectations and tailored their assistance to your needs over the past two years. Your feedback is invaluable in helping us maintain high standards, and we look forward to continuing to serve you.

", "replyDate": "2026-01-29T05:21:08.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5f15bde1-3fb6-406c-8c7f-ae67aea5ba76", "author": "Jacqueline Crosby", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbdnPHoDVQOG89f6Z8r385I9y5ZdE3VL1Yl0QJvtwAhKB2Dg=s64-c-rp-mo-br100", "rating": 5, "text": "I have been with Mini Mall storage for years on hey 28 by pass for years in Anderson SC. The a re very r reasonably especially online deals.", "date": "2025-12-28T12:44:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Jacqueline,

Thank you for your continued loyalty to Mini Mall Storage over the years. Your feedback helps us maintain and improve our services, and we look forward to serving you for many more years to come.

Warm regards,
Mini Mall Storage Team

", "replyDate": "2026-01-29T05:21:08.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "e5a6f5ff-192a-4af1-922c-f7c4767611c4", "author": "Delorise Smith", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlWaM0DbKMx643vLTSxU_k-39VU9ult_KiW1a2En-erWbhtFPigg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-12-27T16:47:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!", "replyDate": "2025-12-29T05:21:08.000Z", "tags": [], "sentiment": "positive" }, { "id": "6dff82df-7655-403e-a700-591c14cf6167", "author": "Nori Gale", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZUGl8HpzkYYoS7xgmuQm2sJ89uuOr4vHUVlPByCuY3OHQfg=s64-c-rp-mo-br100", "rating": 5, "text": "I have never had any problems with Mini Mall Storage. The people who work there have always been helpful and so nice to work with.", "date": "2025-12-18T16:42:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Nori,

Thank you for sharing your positive experience with Mini Mall Storage. We're delighted to hear that our team has been helpful and pleasant to work with. Your feedback is invaluable as it inspires us to maintain our high standards of service. We look forward to serving you again in the future!

", "replyDate": "2025-12-29T05:21:08.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e641e01d-315a-4281-abd7-bbf554fd5ae5", "author": "donna key", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyFFqIsSQUDBnN-GuXDAeUju0iD4rbCe9ue9M9fYs4Pt6JZQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-12-17T20:57:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!", "replyDate": "2025-12-29T05:21:08.000Z", "tags": [], "sentiment": "positive" }, { "id": "b26e952f-56b4-4f3d-8a10-a9e6dcbb5084", "author": "Daveda Janine", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpANWlxqDxcPEZRSmyIJZp00lrGa2fNK_l6ApNCLf5pjpBSc062Q=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Overall I've enjoyed Mini Mall Storage. I've had my storage for a while so it took some getting used to when they took over a few years back as the prices kept increasing and had difficulty with getting in contact with the branch directly at first ( reason for 4 stars)\n\nHowever, the increase came with some external upgrades ( the stairs are much safer). I haven't really noticed any eternal upgrades, otherwise everything else has been good. The customer service line is helpful, haven't really had to call in a while. Overall, affordable and convenient, and they are really good at giving notifications of changes in advance.", "date": "2025-12-16T20:27:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Good afternoon Daveda,

Thank you for sharing your experience with Mini Mall Storage. We appreciate your honest feedback. It’s great to hear that you find our storage affordable and convenient, and we're pleased to know that the improvements have enhanced your experience. Your input helps us continually improve our services, and we look forward to serving you in the future.


", "replyDate": "2025-12-29T05:21:08.000Z", "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "cebfeecd-97a1-4488-93e1-8e9061ab27ca", "author": "Carol", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7tbObKGPfemT9kGdoRFjADOzLHASf4jiXSDVjpc-ajiTeAQ=s64-c-rp-mo-br100", "rating": 5, "text": "The gentleman at the front office on Anderson SC was very helpful when I was unable to come to the office to put a lock on my unit, he put one on and mailed the keys to me. Thank you for the help.", "date": "2025-12-16T16:56:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Carol,

Thank you for sharing your positive experience with us at Mini Mall Storage in Anderson, SC. We are delighted to hear that our team was able to assist you! Your feedback is invaluable in helping us maintain excellent service.

We look forward to serving you again in the future.

", "replyDate": "2025-12-29T05:21:08.000Z", "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "2954552f-86ab-4529-9464-536c7cf1f860", "author": "Thomas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7tceK9cNWJ_pbjPCFIPMGDDKeMWprjZ1_cIHHT9PhRME1dQ=s64-c-rp-mo-br100", "rating": 5, "text": "Chris and Ashley were amazing help! Answered all my questions and made sure I was situated after I moved in! I cannot recommend this place enough!", "date": "2025-12-16T16:39:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Thomas,

Thank you for your wonderful feedback! I'm delighted to hear that Chris and Ashley provided such exceptional assistance and ensured you were well-settled after your move-in. Your recommendation means a lot to us, and we're thrilled to have you as part of our community.



", "replyDate": "2025-12-29T05:21:08.000Z", "tags": [], "sentiment": "positive" }, { "id": "c4156497-a7b9-4a8c-919d-ba25f43d2dba", "author": "Jay Vinson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0KXLYtsp473cnH_sNghQm51pneioYhnPzHn4UCWdG0HwzyQ=s64-c-rp-mo-br100", "rating": 5, "text": "I'll deal with a lot of storage facilities and I have to say mini mall storage in Anderson has some of the best customer service that I've seen Ashley does an excellent job easy to deal with prices are reasonable too", "date": "2025-12-16T16:25:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Jay,

Thank you for sharing your positive experience with us. We're thrilled to hear that the customer service at Mini Mall Storage in Anderson, especially from Ashley, stands out to you and that you find our prices reasonable. Your feedback is invaluable to us, and we hope to continue serving you in the future.

Best regards,
The Mini Mall Storage Team

", "replyDate": "2025-12-29T05:21:08.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "37d7cdd5-0220-4ef6-94dc-d61b384593c3", "author": "BCS", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqdj4tFrWsiSvygCAShCLkqRkYuFEOS6lkbtXRgmZCFeZ4BQ=s64-c-rp-mo-br100", "rating": 5, "text": "Recommended to all my family and friends!", "date": "2025-12-16T16:23:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for recommending Mini Mall Storage to your family and friends! We truly appreciate your support and are delighted to hear of your positive experience. Your feedback helps us continue to provide exceptional service. We look forward to welcoming you back soon!

", "replyDate": "2025-12-29T05:21:08.000Z", "tags": [], "sentiment": "positive" }, { "id": "17c71798-a8cc-4482-b5e1-16209afd04be", "author": "bradly jordan", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJw-CJXv--ziaih43OdZeY1BkeVA-nCB3l7r28YOndAKsdGTw=s64-c-rp-mo-br100", "rating": 5, "text": "Christopher is the best! Great customer service really makes me feel at home. He helped me with all my needs couldn’t ask for better service! I will be back solely because of him!", "date": "2025-12-16T16:21:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Bradly,

Thank you so much for your wonderful review! We are thrilled to hear that Christopher provided you with exceptional customer service and made you feel at home. Your feedback inspires us to continue delivering top-notch service. We look forward to welcoming you back soon!

", "replyDate": "2025-12-29T05:21:08.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "f0664f86-19f2-4f84-ba45-46cb07a1ebd8", "author": "BRIAN REICHLE", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJ1FSOI3A5ML_Fw1rB9U_oPC4sSP2lKHsGkyrccAmmGKDh9zqqig=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-11-04T23:18:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!", "replyDate": "2025-11-29T05:21:08.000Z", "tags": [], "sentiment": "positive" }, { "id": "97e12cb6-26d7-4a5b-b35e-082aef74844b", "author": "Joe Mama", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImXroRborGbOPYq4fOwU1zDa1Bl1Io-bDxObhPK2cMv0Et8w=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-10-30T18:50:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!", "replyDate": "2025-11-29T05:21:08.000Z", "tags": [], "sentiment": "positive" }, { "id": "217cbe18-8070-43a1-9cc0-bbe898f5cc8e", "author": "Mistie Lee", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcPosDdEocaJ2lDbt51Q7nJ5waWXbVmmqKYKJsOec30ocyog=s64-c-rp-mo-br100", "rating": 5, "text": "This place is awesome and so friendly. They make you feel like family. The staff helps you out with all your needs. I feel safe having my stuff in the unit here. Fully gated and it’s not 24 hour access so that makes me feel a little better knowing no one is coming in all hours of the night. Would definitely recommend this place!", "date": "2025-10-17T15:34:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Mistie,

Thank you for your wonderful feedback! We are thrilled to hear that you feel like part of our family and appreciate the security and service our team provides. Your recommendation means the world to us, and we look forward to welcoming you back!

", "replyDate": "2025-10-29T05:21:08.000Z", "tags": [ "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "0f631d93-65a1-442d-93cd-9c7e25829746", "author": "Josh", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqDyuQ0rkIaKyyhsaLwBVgmYvjzU6rSqGOalroGLwaAZ2UFw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-10-13T15:27:36.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "12e77bbd-0770-41fc-9c4d-de681d52b010", "author": "Josh D. Corteville", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViL7DWvVGDcR8w30IVhKYuZCdsRRIzo3wq6t8ui5M4hIP_E7I=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Nice staff. I buy storage units people don't pay for and this is a good place to rack up on some good ones", "date": "2025-09-18T00:56:28.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f320bbd4-3e7b-41e6-a75f-f45d34c45f31", "author": "Wanda Cherry", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9M2zM7YwUA8KQsi6amsaG-1-jNCISfLB1VHD3tViEd4KUvnoF=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I went in to make my payment and noticed a new face. U been here since 2014 . When I say that I was Greeted by the Most sweetest and respectful person. It just brighten my day. And to see him assist the lady in front of the way he did. May God Bless him. We need more of people like him. All I know is his First name .... JUSTIN AND HE WAS AT THE ANDERSON S.C LOCATION. Thank you for all your support. Dell cherry......", "date": "2025-06-14T23:53:23.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f7c69bd3-9443-4f9c-9c81-e0b93494d68c", "author": "austin armstrong", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9HMhImppVo4kcH-UTvxG6uiCpcyC-MMnwsI_THaqWAuMfGg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-04-23T08:37:28.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "79ec1adc-ffdc-4d8c-8154-d761385786a3", "author": "king crads", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMi4HajYpFOEjNreGUWwqfv4Sm-ZnQjFnOX2G2jB2eERoYRsgO=s64-c-rp-mo-br100", "rating": 5, "text": "Faith and Heather were very helpful today. I was just processing checking but will be back too get a unit ! Thank you girls amd thanks for the good laugh haha", "date": "2025-04-11T15:20:25.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "fefe4707-bfc7-44e0-a538-99eef2dc8c16", "author": "Demitrus Fletcher", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXb4CuA8RQAanFm7ROR19j7LY4t3JxBGjcy2GJg04gjyEPMuj0=s64-c-rp-mo-br100", "rating": 5, "text": "Faith was very helpful with my storage needs ! She got me in and out was kind. The unit was clean and just right for me ! Thank you Faith", "date": "2025-04-11T13:02:52.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "e302ad68-4b46-42b2-aad8-3a1ebe72e67a", "author": "Brian", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLs_TwW8sj7-JFcSPyoUKXkrWmILH4rSd6S-nL4qVtd1DqWqw=s64-c-rp-mo-br100", "rating": 5, "text": "A excellent storage facility!!", "date": "2025-04-10T22:27:08.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "fad688cf-2f3a-4760-99de-6d866f9bb0c0", "author": "Jacob Mance", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWT_ICS10kIX6acGwtNyqwYdY6ZWBmp426jwYUh56pcz3Msw=s64-c-rp-mo-br100", "rating": 5, "text": "Most helpful very friendly outstanding speed", "date": "2025-03-25T17:08:15.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2b4b0f72-1b29-48b9-a2a5-63694975fa32", "author": "LiveLaughLove", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3Cqb31kFIyEvKrwyppvUUFz2NmKao58ALvHeDXvYOhLweXQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Easiest rental at the last minute I've ever been through. The lady was so kind and helpful and explained everything to me . Decent price I guess they went up on prices since last year for such a small unit. But I needed something ASAP. Thanks for all your help on such a stressful day for me . You were awesome.!", "date": "2025-03-19T00:23:32.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "2b6a00b0-d878-4557-a408-c412e475a7e1", "author": "Anne Blackwell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAa5R6VUB5QtnfaqPMoUNLohz6LkFlvF8AKWuWXcVwPxDJLQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-03-15T17:10:35.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "46cac89b-b8e3-4774-9e12-d088b0d4300f", "author": "Jackie Hawley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIswmxLsnBfOMN6Wq9IN0FHPVWG4_Rof8YZsWpotx8c0Jz_KUNcQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-03-07T05:52:01.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "2901f4e4-e0f5-4e9c-aec2-94551cbfc1a2", "author": "Its Kitty", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUF4owski22I-FPGHfn9Dzl9UPwEPUxb-pzAJJvx0v5XeCadjxt=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-12-27T21:23:38.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "955d97e5-77fa-4b8f-948e-555abad20602", "author": "Mary Davis", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKadJpQe2AuklWlBg6ZoHtWYe5xefDXpVlJUY-Jgplgeo5riw=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you Faith for your help today ! And for your kind words ! Ill alWays refer anyone to you !", "date": "2024-12-13T19:56:44.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ee40fe0e-ef09-489a-8a92-6f24220c61b3", "author": "Ryan Adams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkZFSsVfA6q7ZKYzlR2eCL_djCLN4hEvKCcoOiVxOUFdh7TQ=s64-c-rp-mo-br100", "rating": 5, "text": "Faith thank you so much for being so professional. Your so kind!! I will definitely refer people to you. You deserve a raise!!!!", "date": "2024-12-13T19:56:27.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7466884d-3a9a-4dea-a3eb-205b4c58d4f4", "author": "My World", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWT_pk-m_nzXBuG5h4dtqWP2RrWCJX2tHPZTopc2OlxQc-xMEGn2Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The ladies in the office are the best that I have seen so far in my 45 years. No one in Anderson comes close to their prices, and I know because I called just about all of them.", "date": "2024-10-07T19:46:13.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "00601db0-b606-4cf6-a2ec-9ba5699a5985", "author": "Vivian Winford", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5rxLp7Ko8MkbtZ8xQx-Gy7h8cVtjEzTqfdjTYe--eA6U98Q=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Check in lady very helpful in getting us setup with our storage locker and showed us how to easily enter secured area using the phone app option.", "date": "2024-09-03T06:45:02.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access", "security" ], "sentiment": "positive" }, { "id": "24fb0120-b59c-4981-9efa-107ab054bab6", "author": "Deonja Jordan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXi0iMd0h-uJ6SJ2ZK3RY3t0_AGPSPPVTQunFo_8oFq1GZCJcK_pA=s64-c-rp-mo-br100", "rating": 5, "text": "Heather and Faith are very friendly and gets you out in a timely manner.", "date": "2024-08-15T16:53:33.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ab81a50b-efc4-4b43-970f-e3d57fe55df9", "author": "Amanda Wackler", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpvmtvaU_SZFsFHYnYMz_aeXMQ0mCrstFEQTEbBBBUveSxQD150w=s64-c-rp-mo-br100", "rating": 5, "text": "We had a very good experience! Faith was very helpful! I would recommend using mini mall storage!", "date": "2024-08-15T15:02:19.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "961e47be-40f7-42ca-b1d8-417c0e9edadb", "author": "John Carneyjr", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcN6QF_MrrcHZWWt0eckFhKXjuqZgk_ijHYbvMQQgXNSU1VQYn=s64-c-rp-mo-br100", "rating": 5, "text": "Nice friendly environment... Thanks Heather and Faith for your hospitality.", "date": "2024-07-19T14:33:53.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "564ca16d-2f5c-4cf1-aaf8-90996caf7ba5", "author": "Brandon Sanders", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIl48Llermk6un8plc1Jw8mK3tvpN_rbK-D7LFQ3UyTSW5KpWI=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2024-07-19T14:05:06.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "876c4d31-abee-4697-9850-8e1600a91b8a", "author": "Paris Lee", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBj8fmDvc3O-yIo2qglgOIimbzZOEbHGMyVuwaYxF2oxKZew=s64-c-rp-mo-br100", "rating": 5, "text": "Faith & Heather were really sweet & helped me get in & out fast & a good timely manner . Really good customer service highly recommend", "date": "2024-06-19T16:51:38.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "79a6b469-2a70-47ec-941a-8c4f7ece0982", "author": "Vip Vip", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4YV7_FgPv_yI6Gw4fD1oXqBgfhd6v6hxsvQSkEgqIh6QvLw=s64-c-rp-mo-br100", "rating": 5, "text": "I had great experience the lady Faith was friendly & very helpful with any questions that I ask..", "date": "2024-03-29T15:50:03.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5c1f6eef-3e27-427a-b880-48daf82185c0", "author": "Valinda Case", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8veiV2cZTlb1v_0pCk3Dymauo9vHZoQhxXWfVS4ZkHNRWHs1d=s64-c-rp-mo-br100", "rating": 5, "text": "Lots of room and very clean", "date": "2024-03-03T14:47:55.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "c6e1305e-6332-4080-bcd8-58f005a96691", "author": "Tommy Adams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoC-0h1te3c180afOLPw_wmtY3bu5_9CqzadfvRG350OUanw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Heather was extremely helpful and friendly. She really made me glade we chose Mini Storage facility", "date": "2024-03-02T16:30:42.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "cef643a5-97d5-4b45-87f9-c4feea02eea0", "author": "Reginald Hardy", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPE8K8WB00Dp50QvxMjJKobGxJx1AkRKoLrrX0Mu0Becejsg=s64-c-rp-mo-br100", "rating": 5, "text": "Heather and Faith I give them a great review very nice ladies", "date": "2024-02-29T21:50:08.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "04768585-4b8f-46e4-8743-0aad41c4e7f7", "author": "Micheal Duchesne", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAm_Uu_39l_hig-OPqFvpPBfhF1xS1bLuVKfuCuzJHSkjgJVa6=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This is a well established business and as such the prices are very reasonable. Heather and Ms Faith are two wonderful souls that will do anything in their ability to get you what you need for any circumstances. I currently have two units and will be graduating into one of their larger options in time. I highly recommend this place, especially with the staff being so pleasant to do business with.", "date": "2024-02-25T00:49:56.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "b4e34bd5-3f3a-4366-bb22-c67e3425e8af", "author": "Marian Livesay", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYSOcv1hYTHTi7kEDB89JO9o5ykenpIwn2vU1Qa58yNRFC1g=s64-c-rp-mo-br100", "rating": 5, "text": "The young lady, Heather was wonderful and very knowledgeable of the facility.", "date": "2024-01-24T09:47:17.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "06312ed4-57cf-4f77-ae04-a21516550086", "author": "Joe Shirley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURk_P8zSbbFUT2Iq9Q5-bAMkzbDskpDGlrjWDVQbfG6u1hzQc6MA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2024-01-17T08:44:52.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f30574d7-f767-450a-bb38-9de268e78777", "author": "Tammy Wicker", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPsFPKgWvtZIN4SR62W6mPUO8-tNxCbHSA3tWa85U1T7doeaUF=s64-c-rp-mo-br100", "rating": 5, "text": "It was a pleasure being introduced to Mini Mall Storage! The understanding of my needs, along with their keen knowledge of the storage facilty, made my worries lessen greatly! I feel safe and secure having my possessions in their care!", "date": "2023-12-23T14:34:28.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price", "security" ], "sentiment": "positive" }, { "id": "70f7a1be-163e-4b93-a004-824ebc84cd92", "author": "Tajia Topliff", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKC2dc1Lqud0p7063oBTfWrOSxDIPxj_ziVMFNMAkY3UqEq=s64-c-rp-mo-br100", "rating": 5, "text": "Friendly quick and very helpful definitely there when you need them even at the last minute", "date": "2023-12-16T15:02:40.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e68a16b5-24fe-492c-a82b-a77bf42a1d9e", "author": "h8 V", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYrCz0wqrMlaxH4RnXNyRlYvWCCdGN_emjwa63VJfRcG-Z4L6H=s64-c-rp-mo-br100", "rating": 5, "text": "Worked on the stairs. Heather & Faith were respectful & kind to the crew. Clean & safe environment, I recommend.", "date": "2023-12-12T20:29:35.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "842a3454-2111-4e76-a8f4-bfb9a1ea1291", "author": "Jeremy Key", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInW2fdWx3T5tvj1T204xDoDXsBlzlX6VNaBqIkGnSiIRuHJw=s64-c-rp-mo-br100", "rating": 5, "text": "I've been doing work here for the past few months and Heather and Faith have been nothing but kind to us and have acomodated us for the storage of our tools and materials. We appreciate the hospitality!!", "date": "2023-12-12T20:28:27.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "4ee6bd7f-53ad-49fe-9024-5b2a798ba5f2", "author": "laborofthefield laborofthefield", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKp-WcamJ46mUWFnALgP7zCeVv-AaPr_CXbfcSh_egllqfGPw=s64-c-rp-mo-br100", "rating": 4, "text": "When I was collecting numbers/ codes, they failed to provide the code to open the outer door. I had to call to get it. It was a minor inconvenience.", "date": "2023-12-02T21:11:27.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "4b13b966-27bd-437d-a81a-a236fa28206f", "author": "John Oshea", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXO5DlLoR_ykhEeNFudlAhIqLnm8kPnbgw0Be3s8bFZ5FY_-esI=s64-c-rp-mo-br100", "rating": 5, "text": "I've been renting a storage unit for the past few months and I really appreciate the staff here in Anderson mini mall Mrs Heather has been 100 with customer service I even saw her help customers moving furniture. And a big thanks to faith for helping me with my lock and payments these ladies are the best and I Appreciate them both for all there help thank you mini mall storage for having terrific staff.", "date": "2023-11-29T13:31:05.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access", "security" ], "sentiment": "positive" }, { "id": "0d3cb7a6-2f7e-4fa2-8a43-5c434a3cc448", "author": "Tasha Bolden", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBHJrHD3VatwSDn9LIn3TYqZXrvUrCSHJnSdAlEKQPVXfZPw=s64-c-rp-mo-br100", "rating": 5, "text": "Trudy, the representative that I spoke with over the weekend was amazing. Very helpful I recommend mini storage..", "date": "2023-11-21T15:10:35.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4131c2f5-d10d-434a-af32-5c9983371cb9", "author": "Bailey Dydula", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6_1S4pxv2k7wLXNhXk-WFQ1gta8fxf02YN9h8IpDzjYQi5fYX6w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Faith just sold me a ten by fifteen unit and I am so happy with the service I’ve received. She’s welcoming and kind and had all the answers we needed. She took us on a tour and we got to see the unit before purchasing . Happy to be a new Tennet!", "date": "2023-11-11T19:37:30.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e15c3830-653e-4441-8195-6e13a216cbde", "author": "Ashanti Cobb", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrhPASoXWcLok70cxoGpo8_SAUbgveDn6L7yKi6wmuRJYHH3ci=s64-c-rp-mo-br100", "rating": 5, "text": "Great Employees With Beautiful attitudes 10/10 experience if I ever move again I'm only trusting mini mall storage 😊", "date": "2023-11-04T14:07:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Ashanti, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!", "replyDate": "2024-06-29T05:21:11.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8a754668-8969-4002-8b22-eefa19669db4", "author": "Anthony Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwkDXeRSEM4-yquHQ90EDrvbvWfL3ILahLNP8H0b6JVcsvoQ=s64-c-rp-mo-br100", "rating": 5, "text": "Heather and faith are just absolutely amazing. The service there is outstanding and they go above and beyond with customer service. I wouldn’t rent at any other place", "date": "2023-10-25T17:26:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Anthony, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. See you soon!", "replyDate": "2024-06-29T05:21:11.000Z", "tags": [], "sentiment": "positive" }, { "id": "f8c4cc39-a364-42af-89e6-bb5cfc5147be", "author": "Chloe Dickson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWxFTT7x7PMSOpMh1uaayAC65dOE6gydK_SalRhzerAGit-NwrGw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2023-10-24T14:00:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Chloe, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.", "replyDate": "2024-06-29T05:21:11.000Z", "tags": [], "sentiment": "positive" }, { "id": "805c0c69-5b88-4b12-af5d-11412378940f", "author": "Jay Washington", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPtfsO5ILKXweNORa2bf0GtDirB9_qFPN7VO3Cfr0CYPLETw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Faith was very helpful and made the process of getting a storage unit convenient\nThank you for everything!", "date": "2023-10-13T17:48:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Jay, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Sincerely, Simone", "replyDate": "2024-06-29T05:21:11.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4097fbc9-160f-4f83-80ac-c503628dbf90", "author": "Laquisha Wilmore", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoNg5BCFRH69eXzrUE4TaYETyoinxQyN-QqPwLsqWSTIKZz8M=s64-c-rp-mo-br100", "rating": 5, "text": "Heather was really sweet and helpful with getting me a unit to fit my needs.", "date": "2023-09-30T15:56:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Laquisha, Thanks for the kind words! We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future.", "replyDate": "2024-06-29T05:21:11.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b312646c-68b1-4cd7-abb4-11de763fa7ff", "author": "Angela Harden", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWxviacz9GQDtMgg9yuIuy9eQXqmopP4whmYKKFFMQPThIAZuT=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kayla and Heather have been super nice and informative. Fast customer service!!", "date": "2023-09-20T21:31:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Angela, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! See you next time!", "replyDate": "2024-06-29T05:21:11.000Z", "tags": [], "sentiment": "positive" }, { "id": "384f256f-3835-46c8-aa4d-e1673c744c00", "author": "Danniel Rebola", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5s3lGU4Vt6KwI0JKP5PXxTiblmXiTB6Xli-qJUMZN7dJ_KA=s64-c-rp-mo-br100", "rating": 5, "text": "Everything was great Heather and Kayla were amazing and very friendly.", "date": "2023-09-13T19:48:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Danniel, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We look forward to keeping up the great work! Please let us know what we can do for you in the future.", "replyDate": "2024-06-29T05:21:11.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "96fa3ac6-378f-45d1-aab5-df7f62ae07cf", "author": "Kevin Lang", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5Kg89Yr36FudKrrs143SfGmit_nAvIhmVlo5Wbhgp3E3nBuaT=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kayla and Heather were very helpful and friendly in every way possibly needed to accommodate my renting and moving in to a storage unit.", "date": "2023-09-13T16:45:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Kevin, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.", "replyDate": "2024-06-29T05:21:11.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "78fb6ff4-0ae6-4286-a9c2-408545c04987", "author": "Becky Bridges", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfSNpdBeZ1GsWDye16O2e2POxsdXeVzwJLtDW-Q6ixjhXvtQ=s64-c-rp-mo-br100", "rating": 5, "text": "Faith was a good helper and helped me right away . Thanks you", "date": "2023-09-02T15:39:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Becky, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon.", "replyDate": "2024-06-29T05:21:11.000Z", "tags": [], "sentiment": "positive" }, { "id": "9e1e5141-e9d4-4ff0-9112-29e0d9cd14df", "author": "Tonia Sloan", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK37wq1k16D3cTE6q1I6YmBiuEfD8zP5Q4aXfw3DTX0ekGyQw=s64-c-rp-mo-br100", "rating": 5, "text": "Faith was a great help! Nice and friendly. Prices a lil high tho. Nice and clean", "date": "2023-09-02T14:30:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Tonia, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! We're here for you anytime!", "replyDate": "2024-06-29T05:21:11.000Z", "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "74cceb0f-0187-4e14-ab24-3137728eb7e8", "author": "Jeremy", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLt0qyU70vSz4PbQsLtElIWRAIYwGS413FxOxxE6EZO1Fosbw=s64-c-rp-mo-br100", "rating": 5, "text": "Faith is so great!!! She's full of joy and always in good spirits. Thank you Faith!", "date": "2023-08-24T17:25:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Jeremy, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!", "replyDate": "2024-06-29T05:21:11.000Z", "tags": [], "sentiment": "positive" }, { "id": "69c78855-7439-420f-8d67-8bfd5993ad11", "author": "Brian Strickland", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6QqmDhW7ewUDnp_Mt54RJeaC6ciOunuWQb5g9Io0WKYABUw=s64-c-rp-mo-br100", "rating": 5, "text": "Great experience today with a pleasant young lady ! Thank you miss Faith !!", "date": "2023-08-24T17:24:30.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "398efbf0-a879-44d4-807c-99ff7b0ff31f", "author": "Donna Holmes", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKE7QXixpuav4C-tvypQspCZCjC3EIcKxxjoBYTWNilmVuDpA=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was very polite an very helpful with a great personality", "date": "2023-08-12T19:37:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Donna, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.", "replyDate": "2024-06-29T05:21:11.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9ec2f389-9580-483d-9336-fccc9919d947", "author": "Suz Bradstreet", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX320RMHqa0VRPGpgmNKNd-WjNf57nq1jBZc5-CSLpqv7dco73s4A=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Faith and Heather were so sweet and really made sure we were set. Thank you ladies. We appreciate you taking care of us 6 minutes before closing on a Friday night!!!!", "date": "2023-08-04T21:35:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Suz, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. See you soon!", "replyDate": "2024-06-29T05:21:11.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "9e0e4aaf-141e-4b4f-ba8a-75d6b774c94f", "author": "Janice King", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhO2FJKfLUAruu6AV85uzsAXR3KraKNUkKS9Ut2uV7lgtC0Ro=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla B is an wonderful manager", "date": "2023-08-03T12:42:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Janice, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.", "replyDate": "2024-06-29T05:21:11.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5d148035-a712-41f3-bcc8-2c3491b604df", "author": "Shequita Willingham", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8an0HbQ72h1aOGATfaE2UCzWHcowtahxji9z7h-X2YwmPbQ=s64-c-rp-mo-br100", "rating": 5, "text": "Heather and Kayla was so nice and helpful and it was so quick and easy and they office was clean and smelled nice . Definitely get a storage unit with mini mall storage", "date": "2023-07-31T16:07:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Shequita, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! It was a pleasure to serve you.", "replyDate": "2024-06-29T05:21:11.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "16b3ab82-0ce2-4fc9-8364-0826b8b407ff", "author": "craig sexton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgk1TYiFwX_QrutT8QpHMOpFWcduuLbfnacCKE26t_7Yen0Q=s64-c-rp-mo-br100", "rating": 5, "text": "My visit with Mini Mall was very pleasant ! Faith went above and beyond and really made this sell !! I asked her a million times does her boss know who they have at this facility . She is one of a kind and very nice and professional at her job !", "date": "2023-07-30T14:34:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello craig, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.", "replyDate": "2024-06-29T05:21:11.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4b968ab4-d895-4cfa-ba85-7fbc1bd06647", "author": "Darrin Gillard", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJq6TZ-83VGWTqP-pP65AMMJ6DOm0sGSRqyBNqnWqnRMD1Efw=s64-c-rp-mo-br100", "rating": 5, "text": "I will definitely come back ! Thank you Faith Kayla and Heather ! I'm moving in a week but I want go anywhere else but here ! This atmosphere has bought a unit for sure 😀", "date": "2023-07-29T02:59:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Darrin, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future.", "replyDate": "2024-06-29T05:21:11.000Z", "tags": [], "sentiment": "positive" }, { "id": "9426db4b-6d11-4e28-8eb2-ac74d324cca5", "author": "nathally sanchez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvWOkjPhBcXgTiZb1bI9j8bzGDIUakvcM8VqNF3GFRbiyzPfGp=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was amazing, very helpful with all the information provide. I definitely recommend this place!!", "date": "2023-07-27T15:38:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Nathally, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. See you next time!", "replyDate": "2024-06-29T05:21:11.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e425ec86-e1dc-40df-a547-76f789c3d8d2", "author": "Brian M", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPKFnmHPf3A1mpy9FlVY33n6Xuxkl1Nwf6XLfsdfb5cvfosw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kayla and crew were great, very helpful and pleasant to deal with, highly recommended this place for your storage needs.", "date": "2023-07-25T16:04:48.000Z", "verifiedTenant": false, "featured": false, "reply": "B, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!", "replyDate": "2024-06-29T05:21:12.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "d1010cc3-84cf-4b2c-a659-776c633a5341", "author": "Tabitha Elgin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJE9cQCGV-r0x06RhIRgx0r7qg744B2CldJQ76GDRWBuKA9OA=s64-c-rp-mo-br100", "rating": 5, "text": "I recently did business with this place. I had FANTASTIC customer service experience Kayla Was very kind and thorough.", "date": "2023-07-22T19:27:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Tabitha, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon.", "replyDate": "2024-06-29T05:21:12.000Z", "tags": [], "sentiment": "positive" }, { "id": "a43f68de-e9d7-4b98-a339-bf49e196c2d9", "author": "Jackie Phillips", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhG8rOD1esRZ1-1xqvDePgaW_famw3qWyZpanwavDhrHBmRQ=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was very pleasant and helpful and knew how to keep peace when I am going through a difficult time", "date": "2023-07-22T17:44:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Jackie, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!", "replyDate": "2024-06-29T05:21:12.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "927ef52c-4612-43e6-ad1a-3f1b0bab587b", "author": "Debra Vinson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuYH6BJYgSJEa5d8LiSH0-xDWvaFTOc8Ojwykc1N6sTk3CaP77=s64-c-rp-mo-br100", "rating": 5, "text": "Ok I went to Mini Mall Storage for help and met with Kayla and she is probably the most helpful person I could of have. She worked so hard to make sure I had exactly what I needed and that it was a perfect fit all while making me feel like I was simply talking to a friend. If any place has good storage it is for sure this place! I also must recommend working with Kayla! Thank you so much Mini Mall Storage for making things easier on me.", "date": "2023-07-18T20:40:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Debra, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!", "replyDate": "2024-06-29T05:21:12.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "d6d02ec8-8d66-4f1b-bef4-9009e2601810", "author": "Cinde Gambrell", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJP8sThIwm-1z1usO8kQm-qBKpFbJVputv7XFB6kxr0obl0mg=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla and Heather were awesome!!! Knowledgeable and polite♥️♥️", "date": "2023-07-18T19:42:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Cinde, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!", "replyDate": "2024-06-29T05:21:12.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "252097a8-7ae3-4014-94d8-51ee0515ef1e", "author": "Arthur McMillan Jr", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDOq2CQ2lBzRij6GrvHUW13kDWV4Imbwn0jaAhICYPQMxvs68=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla and heather are the best. Super friendly and helpful. Highly Recommend", "date": "2023-07-18T19:41:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Arthur, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.", "replyDate": "2024-06-29T05:21:12.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6e07a092-e372-489f-8bdc-d8e8f41758a0", "author": "Savannah Moore", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICO4FIx9oJhS3zsuLfeO3etXrp9WbHpQ7UzPbNVMg2AhHBWQ=s64-c-rp-mo-br100", "rating": 5, "text": "I came in the office to inquire about a unit and Kayla gave me all the help I needed. She knows what she is doing, and she is very personable. If I decide to rent, I will come see Kayla.", "date": "2023-07-18T15:49:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Savannah, Thanks for the kind words! It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.", "replyDate": "2024-06-29T05:21:12.000Z", "tags": [], "sentiment": "positive" }, { "id": "9e7e17dd-2da0-4690-8031-04ab85a7aa79", "author": "Breanna Mack", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQDNcvxUArkJTzjCZmYrviTBNny8DsvN72Rs5vYPrzu-GCNXY=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-07-15T18:27:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Breanna, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.", "replyDate": "2024-06-29T05:21:12.000Z", "tags": [], "sentiment": "positive" }, { "id": "968b73b2-1277-45be-a0f1-79a91ee618a4", "author": "Kaytlyn Snook", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDId_EOOiRPCMh0DYrhF_H--76nAxEa9AdogkzicY4Kjiz014=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla helped me get my storage unit. She was so personable and helpful. This is the first storage unit I’ve gotten, and she explained the process thoroughly and made it super easy. Definitely recommend!", "date": "2023-07-14T00:31:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Kaytlyn, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon.", "replyDate": "2024-06-29T05:21:12.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "31dcfe7a-dde9-4031-a4f5-e1db2cc82c86", "author": "William Holder", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBM45pWXtQxuAQ1zEAvUSRR1GhdIXk4YjsXRc28wYwK7V5qw=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla and heather at mini mall storage on 28 bypass were professional and friendly and I had no problems with getting a unit or cancellation", "date": "2023-07-11T21:23:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear william, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. See you soon!", "replyDate": "2024-06-29T05:21:12.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a8e556cb-f12d-4ebf-964f-2cc1688c5700", "author": "Alicia Alexander", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqBlV7L3l1uiVM8TmNfHNgy2gaLgaX_HWsj51BgYfLgjL4Yjg=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was very sweet! Great customer experience!!! 10 out of 10, would recommend!!!", "date": "2023-07-06T20:44:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Alicia, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! See you soon!", "replyDate": "2024-06-29T05:21:12.000Z", "tags": [], "sentiment": "positive" }, { "id": "1317a4d5-257b-48ac-9be2-610c299f84d6", "author": "Carolyn Crosby", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaqKCtqD2Q3G1Wzph5hQOJBKzKOh6SEefBYzhYZZvkSdb5BA=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla / Heather We're Soo Awesome Helping Me Find The Right Size Storage Building I Appreciate Them Both Awesome Young Ladies Check Them Out At Mini Mall Storage 28 Bypass ....", "date": "2023-06-19T14:29:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Carolyn, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!", "replyDate": "2023-06-29T05:21:12.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "a497096d-59b1-4f04-9b3b-3a215479c72b", "author": "Ladaisha Smith", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKLNxmFxwdzNMjXeLUTK2S43hhanCMflxjQTTJN0d65FIWauWd=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla had very good customer service and went out her way to help me and I apppreciate her a lot. Great positive", "date": "2023-06-14T16:50:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Ladaisha, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future.", "replyDate": "2023-06-29T05:21:12.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "189aa6ca-1890-4d68-ab72-c207d3e9e5ae", "author": "eyemedina", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzJqx0YTr1COya3tXJo8q2AY0rL0UpqtcutSLj8c3FILF6yp66=s64-c-rp-mo-br100", "rating": 5, "text": "I had a very great experience with the staff and will recommend to others. Very pleasant staff.", "date": "2023-06-07T14:24:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey eyemedina, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon.", "replyDate": "2023-06-29T05:21:12.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "dcbf777a-5d82-4d40-aa10-af0875af851b", "author": "Annaleathea “BeastyBaby” Galloway", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUrHCbYCRJb58SWqBSybowRXDWZw6vRPYX3RrEefk3kyDQYubY=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla and Heather were awesome and got what we needed in a timely and orderly fashion thank y'all...", "date": "2023-06-06T20:42:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Annaleathea, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!", "replyDate": "2023-06-29T05:21:12.000Z", "tags": [], "sentiment": "positive" }, { "id": "dba3251d-ed2a-42e4-9d47-e1167b64e3c6", "author": "Diane Mark", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFme9C8AnkLtmE_Q16OyP8paXksgvsKna6zKDdbUsYc5XOme0=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2023-06-05T13:19:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings diane, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! See you soon!", "replyDate": "2023-06-29T05:21:12.000Z", "tags": [], "sentiment": "positive" }, { "id": "25783673-1ec6-437a-b25e-bc6ab23897cd", "author": "Savannah Douglas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKb0Gn5RXeFPZWe1PoLTZh3q4FPcx5tug6OlcYYUZwDzb04oQ=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla helped me today. She was wonderful with walking me through the process of getting into my unit. She’s also very personable and does a great job connecting with the customer beyond storage units!", "date": "2023-06-03T14:00:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Savannah, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!", "replyDate": "2023-06-29T05:21:12.000Z", "tags": [], "sentiment": "positive" }, { "id": "baf6a8ea-78ad-47ef-99e7-e5258d67ea1a", "author": "D Ruu", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6E5D38NaN_6SEfGh7IOE0CkpjfxD2xon9ukATDBouMy25Fw=s64-c-rp-mo-br100", "rating": 5, "text": "Meet some wonderful Angels also great service ,", "date": "2023-05-31T15:45:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello D, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon.", "replyDate": "2023-06-29T05:21:12.000Z", "tags": [], "sentiment": "positive" }, { "id": "52fad638-b094-4533-8043-d0941f9ced6c", "author": "Deanna Goforth", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW47dygmIjNv-05fxTYGpVkyZUpBBilfJO52glaoz-RnRjFC3M=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was very personable. Very thorough and knowledgeable.", "date": "2023-05-20T18:42:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Deanna, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. Hope you visit us again soon!", "replyDate": "2023-06-29T05:21:12.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8eb88f12-7e93-4b94-b063-d578f133db58", "author": "Bryant Parker", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9mnaMyFoHS-GtWoTqVn6Oq75IjT6V7R29H_sIXCibA-kTaA=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla and Heather was very professional with there customer service .Respectful and helpful with my payment and update my information.", "date": "2023-05-08T16:54:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Bryant, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! See you soon!", "replyDate": "2023-06-29T05:21:12.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f7bd7381-eef8-4790-8ce7-a54bf63d1937", "author": "Chesnee Martin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhua8Us5A144lhGzeE-9HUFhdDZQL4SMjT7cyXoXTE11quqQ=s64-c-rp-mo-br100", "rating": 5, "text": "Fast, Friendly, and Reliable Service. Go see Faith", "date": "2023-05-05T18:01:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Chesnee, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "cc60f25f-cb2a-4709-98e7-5b5902ea4d2a", "author": "Dana Vinson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGXen02qMz5vOqeDB3cj7RTQtE4RZFtqNByxmvOt784Tr3wKfb=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla & Faith help me get my unit and are very friendly & knows what they doing", "date": "2023-05-04T21:58:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Dana, Thanks for the great review! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! It was a pleasure to serve you.", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6506dd0a-b410-4287-805a-fd84fef2c830", "author": "Joseph Heckel", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPjQbzu93_NQKYV6MagCYk0tMW07elZKzyqBTAMwOqeDQfvQ=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla did a great job assisting me digitally and face to face. She helped me in a time of need in a responsible n professional manner. I don’t usually leave reviews but she deserves it.", "date": "2023-05-04T20:01:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Joseph, Thank you for the awesome feedback. We're thrilled that Kayla left such a great impression! We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "fe74e75b-2c5a-45c1-82e2-dc36481a8e96", "author": "Martekia Martin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUS9v7pX0GMqhDl_CJ_h7AoJOvIZ5XaeKHOtajpoqJx21GJxTcA=s64-c-rp-mo-br100", "rating": 5, "text": "Thank You Kalya & Heather.Amazing Team & Great Customer Service", "date": "2023-05-03T16:12:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Martekia, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "399729a1-c65d-45f0-8cd1-43abb80b0772", "author": "Emily Abercrombie", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9MnVrO7GbtPQt-9iNab228rMx-Z24D5mTEb7pBAb7FSGB3w=s64-c-rp-mo-br100", "rating": 4, "text": "Kayla was very helpful and customer friendly!!! However the website says that they have an elevator, and when we were told our unit was on the second floor, we asked the location of the elevator and we were told that they did not have one and that they could not get that piece of information taken down off of their website. This is one of the only reasons we chose this location. If we choose to use this facility in the future, we will know to ask for a lower level unit.", "date": "2023-05-03T15:30:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Emily, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "0372ffd1-d7d5-44b9-b756-bb5d4d1ba738", "author": "Katy Sutton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIP1uRZTjLlPAli3HVFXSkFqoiYVvfjI2rXsMvj5BRS6eHezw=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla and Heather were amazing and very sweet and helpful! 10/10 recommend", "date": "2023-05-02T17:34:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Katy, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "eb3c1807-2e8b-439b-b609-ce8e33af4a3f", "author": "Kenyarda Williams", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWjkgU5wfHIb_gLZat_Fw3eRAVHRSrnMEElEYG4p8At30p02lT1Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kayla was excellent", "date": "2023-05-02T15:39:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Kenyarda, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "ba17883c-0ff7-484b-b3ce-ec4dab0189fd", "author": "Diane Mosher", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfUTQhMaXkqXdsQLrsWCe6yByly25KQdr8gE_3cr65CzZm4g=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla did a great job! Highly recommend!", "date": "2023-05-01T18:18:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Diane, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "afba07ac-ee1d-49de-b20d-4b1073435bdb", "author": "Grace Matthews", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2Jj2YQlQE96b1ll2oB2WV01ITVpDXPdfkPbwbeZxTVyt9zA=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service! Kayla walked us through the whole process of getting a storage unit and was very kind! It was super simple as well!", "date": "2023-05-01T16:41:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Grace, Thanks for the great review! It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon.", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "b7feaf47-572c-417f-9200-e89cf3ab5016", "author": "Ame Elrod", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5Pshomz3ThG3vvyru3RY7-c8hAX69iFzAUFKNfn0MM2vJhw=s64-c-rp-mo-br100", "rating": 4, "text": "Kayla and Heather are really super nice and helpful! The reason I rated 4 stars is that the prices could be a lot better I've found a competitor that charges less for the same storage size I'm currently getting. The late fees are stupid outrageous and how quickly they will threaten auction is scary. But they are super nice people though, so I still gave a good rating. They will work with you if you have extreme circumstance, but it's rare.", "date": "2023-04-29T18:55:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Ame, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "726299f6-77e2-469e-9eeb-6d0e7c844cba", "author": "Tiffany Elrod", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqK-JkXeSwenI8ClaJdWq9ataTui5s2zZjBoWvtVRoC0ABgw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kayla was so polite and helpful!", "date": "2023-04-29T18:53:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Tiffany, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. See you next time!", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0ce4007b-8a51-427f-b46f-f31ae33122fa", "author": "jonathan sutherland", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9PEcLK6cpghKnkSZE25a_a9I5AX1TUXIDWKr4_GQzKN7Z2A=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was a great help!! Love this place!", "date": "2023-04-29T18:37:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Jonathan, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "dccb882a-f35f-40f9-a47b-6aa455a3f9d4", "author": "Tori Hargrove", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUenbfLW9M-CONPmxAILIbghRUCDxl58eYDgPUgV6G4vKVEbYrz=s64-c-rp-mo-br100", "rating": 5, "text": "We had a great experience here signing up for our unit! Kayla was an amazing help!!", "date": "2023-04-29T18:36:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Tori, Thanks for the great review! We truly appreciate your recommendation of Mini Mall and will work hard to continue going above and beyond! We look forward to keeping up the great work! We're here for you anytime!", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "60b4408c-6903-4fa8-b3e3-42c820821976", "author": "Rory Robertson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUR6blaMqoojeWLd3mwjo-m2wXkK77XP1KmjiFrlmbNiVyVMLgl=s64-c-rp-mo-br100", "rating": 5, "text": "Great place Friendly staff. I was in and out with a unit in under 5 minutes. I highly recommend this facility. Thanks again Faith", "date": "2023-04-29T01:32:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Rory, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. See you soon!", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4fb7555a-171f-4932-b34d-f220519e2ee6", "author": "Jake Cagle", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLO6Vrf_XBBAoZhVtXFxQPxJJMmxYHEZQa8SJDgVc5QMn35Vw=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla helped me with my pin an getting my stuff to get in My storage building it's a great place to store stuff", "date": "2023-04-27T16:56:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Jake, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "a67ed7df-bef1-417b-91c8-9c5acd2e5003", "author": "Tyler Barlan", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmJTCBgaQPewAAW-MXIIx5ntds3xTiGHZOaPnOHgnfyuE1tw=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla helped me so much! Very flexible!", "date": "2023-04-27T14:18:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Tyler, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [], "sentiment": "positive" }, { "id": "7d7d06f1-6d81-4328-8a88-b96680fe24dd", "author": "Kellie Revis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVveRl4ASYDs205BvSsGycALj8oJqeZ4kgQr4OBt7lGKbS3kNo3=s64-c-rp-mo-br100", "rating": 5, "text": "Service was wonderful and fast. Very friendly. Faith helped me today and she was wonderful. She didn’t mind answering all of my questions and gave me all of the info I needed! Highly recommend", "date": "2023-04-19T20:54:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Kellie, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "49133594-b4f7-42be-b4bf-bf8d05abb514", "author": "Papa Baumann", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLb7W6lbgjMFMNIY3jb7yIcji5fBAOY0-iRC9_baSE7jDQ1rA=s64-c-rp-mo-br100", "rating": 5, "text": "Came to the property to look at some units. The property is real nice and big, and Kayla is very knowledgeable about this property. She is very professional and down to Earth at the same time . Thanks.", "date": "2023-04-12T13:54:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Papa, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3301497b-706d-4d4f-95bc-97cbd86e64a1", "author": "Jerica Harrison", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUK0WNog8nQU_H2c1ijS6lTH8RIfkVvsGCEUqvVtybJf5u_Fk67=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was a Great help quick an gave me a wonderful price. I will always store with them.", "date": "2023-04-06T15:14:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Jerica, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. See you soon!", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "2d9ef0fe-b7d7-4fcf-a186-4212197cf3f9", "author": "Jay Groves", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcZy-VGN92Hfz266mKtXfKfCWFAQMwnSQy5H-aw5hsGyPsgg=s64-c-rp-mo-br100", "rating": 5, "text": "Faith did a real good job very professionally and nice", "date": "2023-03-31T15:48:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Jay, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.", "replyDate": "2023-06-29T05:21:14.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d126accd-01a7-40d4-a5a6-17d3a7bfb047", "author": "John Bryant", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4Z431okdZGW3rH8fBg8sr6fpC2nooVxdjKnbbn7GPibNDRw=s64-c-rp-mo-br100", "rating": 5, "text": "Stopped by the office and spoke with Kayla and she is very friendly .", "date": "2023-03-30T17:39:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi John, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.", "replyDate": "2023-06-29T05:21:32.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0c4b5174-173f-44cf-9488-b60e191956ce", "author": "Angela Rossi", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZZL2Avjo_Z7PVj8GEMjDijdCtnUAzlyhl2KgANI2RRqVeTw=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla has Great customer service skills. Thank you for all your help Kayla.", "date": "2023-03-30T09:34:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Angela, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!", "replyDate": "2023-06-29T05:21:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "a684e98b-f355-41d2-8336-83b2b484d41b", "author": "Lashon Goodine", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ61zDWgEJ5y8FZzWczDximJpqDs4gYD1MPpyPogAKIzZVAQw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kayla and Heather are Great they helped me find a storage unit big enough for all my stuff to fit in at a great price! Go see them if you need a unit!", "date": "2023-03-29T19:35:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Lashon, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!", "replyDate": "2023-06-29T05:21:32.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "2cc1ab79-14ab-401d-8d7c-2366574faac6", "author": "Salvatore Manfredi", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQEgx-0buJzoG8czJQcnxGh8eePyVAmn0jyzYue0mRm9TabQ=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla is very knowledgeable and knows her stuff. She was pleasant to deal with and very attentive to my questions and I would recommend this place 100%", "date": "2023-03-28T18:21:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Salvatore, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!", "replyDate": "2023-06-29T05:21:32.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "d247c3f5-d802-443f-8a4f-900b1dad2fb3", "author": "Joan Michelle Figueroa", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXulo9D2A5M_ZMSLGctI-M0y1-8q3TsZvrX8wJ6HvmGW8zgvLpO=s64-c-rp-mo-br100", "rating": 5, "text": "Good Customer Service !!! Ms Kayla Baumann is so Passionate and Very Special !!! I recommend this place 110% !!! She help me a lot 💝🙌🏼💝 Thank You Ms Kayla God Bles You and Bless your Family 💝🙌🏼💝", "date": "2023-03-27T17:52:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Joan, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!", "replyDate": "2023-06-29T05:21:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "eb822617-7af9-47c8-a06f-c7a5c00aff75", "author": "Curtis Mills", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJO0LfM3ze8pSTam6aWPugySJ31zeOACBIm4hpgRyFa4XwGTA=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent customer service ! Clean environment . Faith got us squared away and enjoyed conversation while in the process", "date": "2023-03-25T18:30:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Curtis, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. It was a pleasure to serve you.", "replyDate": "2023-06-29T05:21:32.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "63a86beb-0ab5-456a-a2bb-52a3a0bf2cce", "author": "Michael Mills", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3nYSLRj6kFXYAzqaI4m7kwS3iMjjLWnOr4A_95ev3WdbofQ=s64-c-rp-mo-br100", "rating": 5, "text": "Faith was excellent ! Good laughs in the process and got me squared away ! Thank you.", "date": "2023-03-25T18:29:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Michael, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. We look forward to seeing you again soon.", "replyDate": "2023-06-29T05:21:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "2d17bcf3-86e4-4f1c-859c-15b00a261fe9", "author": "Mary Chadwick", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyc2kpqhwJtCNjcOWfQ3B_VhOLkMxdSaFrv68t2qAcoMquRA=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was Awesome", "date": "2023-03-21T17:21:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Mary, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!", "replyDate": "2023-06-29T05:21:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "ad954138-57d4-4635-ac6c-4ead1879da25", "author": "Lyric Kintasia", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUR9X-iXr9_4rNqFX055IR84okySpTAaUCloUn69z_spMenjhkR=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla did good on getting me nice size storage for my stuff . Definitely recommend coming to get a storage from here", "date": "2023-03-18T20:01:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Itsss, Thanks for choosing us and leaving such a great review! We are glad that you enjoyed your experience. We look forward to keeping up the great work! Thank you for your recommendation!", "replyDate": "2023-06-29T05:21:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "aa5ed635-e2da-4aa6-a89c-a1234d2d350c", "author": "King Blonka", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdksCmlQm2yIUhP-F9iE7mH7OGoeQslMM-RRzXUAGflETVAQ=s64-c-rp-mo-br100", "rating": 5, "text": "Looking for storage for my elderly mother ! And Faith was very helpful and kind too me and my mother ! Definitely recommend her and Mini Mall !", "date": "2023-03-17T17:33:43.000Z", "verifiedTenant": false, "featured": false, "reply": "King, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.", "replyDate": "2023-06-29T05:21:32.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "695dfeb5-7380-45b5-a316-903a66d36be5", "author": "Maleigha Carson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeuTRuE4MIFgYW2NN_1r11OU3s5LpkvwWuvTvCY4LWWmOwuZQ=s64-c-rp-mo-br100", "rating": 5, "text": "The whole staff is friendly but Kayla helped me determine the best size for my storage needs. It’s a very comfortable and pleasant environment", "date": "2023-03-16T22:37:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Maleigha! We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track. Take care!", "replyDate": "2023-06-29T05:21:32.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6b694559-e436-46a1-acb2-319f29c290fb", "author": "Will Hawthorne", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmClH5YgQJBNXV3xFqDwAufqteQ5XIX76-E8fQgtPjHF8VIkw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kayla did a phenomenal job explaining the contract and helped me set up my storage unit.", "date": "2023-03-16T20:17:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Will, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.", "replyDate": "2023-06-29T05:21:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "469e59ac-d3a4-4038-89e6-6dc6a7fe21c9", "author": "Unknown", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwchz1hBAPCbrA0eI6BIEFbmeyE4d9BV45AIxi3E6sT_kqUq7XyQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-03-16T20:05:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Unknown, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.", "replyDate": "2023-06-29T05:21:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "b3bae20b-f12c-4d75-b6cb-fa02043a91f6", "author": "elexis clark", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJy14QjD_9L3q0z-cwvI9zqe_bhDBKt-KjDEY0YjkbWp0cWOw=s64-c-rp-mo-br100", "rating": 5, "text": "HIGHLY RECOMMEND!! Faith was the best, her customer service was everything. I had no problem getting a storage unit! I was in and out .. I definitely recommend mini mall storage!!", "date": "2023-03-16T19:58:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey elexis, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.", "replyDate": "2023-06-29T05:21:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "319b619c-5605-440d-bc74-bff659598dc2", "author": "Amanda Capell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGn_5yzEJRRNWPRGDMcv1EyBWSUyMG6wB5SWfrn8PWMNUxdg=s64-c-rp-mo-br100", "rating": 5, "text": "Faith was awesome. Very friendly,open commutation,super helpful!", "date": "2023-03-16T19:21:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Amanda, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.", "replyDate": "2023-06-29T05:21:32.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "12437bb1-20b3-4355-a7df-d7045e46bc26", "author": "Emily Thompson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAFfOGzJzVY08CrK6UQUaS62U7lIIYIniGvTPcsLJOZwA8NHDLdg=s64-c-rp-mo-br100", "rating": 5, "text": "I came in to make a payment for my mom, and had the pleasure of meeting Kayla, Heather, and Faith! Exceptional customer service from these ladies, and they definitely made my visit memorable! Keep up the good work!", "date": "2023-03-16T18:21:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Emily, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.", "replyDate": "2023-06-29T05:21:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "918508cf-b1ce-475f-a25d-1bcd2b19a8a0", "author": "Shantwinique Tillison", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOxVqAgFMykWGPbKVJc1YAGYp8zn5SGm8gXB4zaZrNO1_cOw=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla did a wonderful job explaining on how things work with my storage building and she was very nice also", "date": "2023-03-16T16:48:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Shantwinique, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.", "replyDate": "2023-06-29T05:21:32.000Z", "tags": [], "sentiment": "positive" }, { "id": "7f01a4d5-d406-44b8-a78f-97a0cb150f3d", "author": "Deirdre Hairston", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzb0IXF-BXguttWaFNLRQ0Te85Y7ZQxTfpHfhWNdq9x1VWhBLsbw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I went in to see some units and check some pricing and Kayla was just awesome in helping me determine what I am going to need.", "date": "2023-03-16T16:13:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Deirdre, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.", "replyDate": "2023-06-29T05:21:32.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "3b56fd56-af23-4dd7-be6a-328b7eaa8093", "author": "Ashley Kenzler-Reed", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbHSfJ3_M3_3BadM_ZMkLIPKqV_mBPXjmHddi20I087T6Jv_zhFQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Moving in a couple of weeks, so looking around for the best prices. Kayla was so helpful!", "date": "2023-03-16T16:06:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Ashley, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. It was a pleasure to serve you.", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "030cfd8a-3e9d-4985-bbf6-e227c5adc463", "author": "Kayla Spado", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_G6qu2BIS8Eibe0Aka-wLnblYkxhpL29V45x1RgJZBJNJ=s64-c-rp-mo-br100", "rating": 5, "text": "This place is an awesome place to rent a storage unit. Kayla was very professional, amazing, polite, and very helpful. She makes the experience so much easier and makes sure you have a laugh or two.", "date": "2023-03-16T11:46:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Kayla, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8a216c83-5017-41dc-a465-f83a15aa2a96", "author": "Desire Seegers", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-vRBz_9BsQVuUt1tHzZjO82yIvsRrA3Algy6GWMsDPED6mIc=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I love the service over at mini mall storage. Ask for Kayla she is a wonderful help and her customer service is through the roof. Tell them Vickie sent you 😊", "date": "2023-03-15T16:23:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Desire, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future.", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [], "sentiment": "positive" }, { "id": "e95f467a-8ab6-4b05-97b6-79c9d63a4ceb", "author": "Melissa Elster", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkYC-H5Cnqe1wB7xgiG3DKTOGNemImuWdbt2Dz6dUvmMixIQ=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was great and made the process as smooth as it could be. Moving is already stressful and the office staff was very sweet and helpful.", "date": "2023-03-15T14:35:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Melissa, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "fdbeec18-2639-4b01-97b3-09c0f4421c7e", "author": "Charlene Dean", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWo6YpN_r4EVI9frI6SHWPSMRRRmOCjwaWuUzES3xwIA6Geg=s64-c-rp-mo-br100", "rating": 5, "text": "Heather was very awesome at what she does!", "date": "2023-03-06T14:58:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Charlene, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [], "sentiment": "positive" }, { "id": "0e877f94-618f-4c2d-b46c-bf6c99c05388", "author": "Reek Wardlaw", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHOCXOeUIzcPpjaiqu3MrulOd4SC_yVLuDk-nD_5u5HE0fZg=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla is a very nice person", "date": "2023-03-04T21:29:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Reek, Thanks for the kind words! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [], "sentiment": "positive" }, { "id": "6c408bdf-e11a-4f60-8253-092e7bad3345", "author": "Quatila Rice", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvtUwwx6uqZWyfVpRNg_AmLu3MfrOHxmYXHy-CAv1gCkw8SZd1=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla\nMy experience with her was amazing.. she made sure I got what I needed", "date": "2023-03-04T19:15:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Quatila, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. See you soon!", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [], "sentiment": "positive" }, { "id": "d6467cf6-ef7b-4da5-9dfc-da24c5678568", "author": "Keisha Baker", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnvu5LHIlD2YiVZ8OLxctRJK1Wz7XFQ9nTOzS8Y8C1okztRgbjeg=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla did a great job with explaining the process and fees. She helped me pick the right size unit.", "date": "2023-03-04T18:06:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Keisha, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "87d3b145-a128-4ebe-a8ae-2e442051d58f", "author": "Timothy Stuckey", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILEbZAyk6Vi4OhOr-mmvcjgrdS7RkUpYGcfXHNs_HvXTD9GA=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was very nice and according she is for sure on top of everything", "date": "2023-03-04T15:21:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Timothy, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We look forward to providing you with more great experiences in the near future. See you soon!", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [], "sentiment": "positive" }, { "id": "e82c3077-a640-42a9-b0fc-e95dfe5f4636", "author": "Cletus Jethro", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxbk5dawhD6bO6B34DqGHtH2fjSF3gIw-zbDytPdgtqjzcv4M=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was great!", "date": "2023-03-01T15:44:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Wesley, We are grateful and appreciate the time you took to leave your review. We're thrilled that Kayla left such a great impression! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [], "sentiment": "positive" }, { "id": "7889ea7b-2190-4656-974e-b49abc912df2", "author": "Chris Harris", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmTcFu4cqMb1j27LYOm0xd7ITzbqu6x3GnZ51pN0AosHLErL5Lfg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kayla was very helpful", "date": "2023-03-01T15:12:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Chris, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4aae52c7-2bd1-4f91-85d6-738fd82a3b38", "author": "Stephanie Galloway-Bryant", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEBhTzdZEko9viF71NTAvC4S6jj3KGwcZ1HfGH4Jzui_fqbiL3=s64-c-rp-mo-br100", "rating": 5, "text": "Highly recommend!! They have the BEST Customer Service!! Kayla, Faith, and Heather are always so friendly and helpful!! Really enjoy doing business with them!!", "date": "2023-02-28T07:00:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Stephanie, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "eff2b9f9-3b91-48a5-8a53-628b71076675", "author": "Stephanie Galloway", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHvnBX8bql1GgIiQSCTe-BENUQfsDohcPpJUSgXfS1V3jhAso=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This is a great place to do business with. The customer service is wonderful!! Faith, Kayla, and Heather are always so kind and helpful!! I highly recommend them for all of your storage needs.", "date": "2023-02-28T06:49:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Stephanie, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "54d7b391-fe8f-44cd-b5fb-f6ac19dfca60", "author": "Shannon Black", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9Du14BRXCqzcZN1Npt2Thp_40_CZ11uRhI20NfR2pQsOB07Ec2Q=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla help me real good to get a storage building", "date": "2023-02-23T22:06:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Shannon, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. It was a pleasure to serve you.", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [], "sentiment": "positive" }, { "id": "5441d0cd-10df-4a87-9a8c-43916d26e291", "author": "Bryan Guzman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoQ2jJjuMWenO5FwiZRVU8N5_aCdi5nkqbEDiQasrxlHLzcOyf=s64-c-rp-mo-br100", "rating": 5, "text": "Great service", "date": "2023-02-23T21:37:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Bryan, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [], "sentiment": "positive" }, { "id": "3be0bf7f-dfef-4249-b75c-9c6754d9430f", "author": "Dai M.", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlmZRXXmTqwAsXCKKwxqBd7AQP6C71_Ieotovc7Kx_JD48PfDv=s64-c-rp-mo-br100", "rating": 5, "text": "Thank You Heather for making this a very quick and easy flawless process for me ! Really nice people and environment.", "date": "2023-02-21T16:12:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Dai, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [], "sentiment": "positive" }, { "id": "0a177c67-4ccd-496f-9140-7d2ea95be08a", "author": "Mylindie Clifton", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzidohOsw12EGdE0F9iSWrGAiYAT4ZB_TAZYpik8tCeZpKaPlE=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Heather was knowledgeable and patient on the phone. Kayla was very helpful and very thorough. I highly recommend this place.", "date": "2023-02-20T18:48:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Mylindie, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We look forward to keeping up the great work! See you next time!", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "236be899-1415-4944-b607-45274e1fc6c0", "author": "April Seneca", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPMn6MWwiFMeflkauPnsKCuF32WINx4DHHQOE9GRAvxi2qAc0Z=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla and Heather were very professional. TY", "date": "2023-02-18T14:23:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi April, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. Hope you visit us again soon!", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "16486c35-29fd-4771-b8a8-d23ed97119fb", "author": "Crystal Watts", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKC3w7q9VEJ_dghX5ZJr5idMPj6Cvi1x8wPfeu7jiIQX4YcHg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kayla did a great job helping me choose the right unit for my needs!! Thank you Kayla!", "date": "2023-02-15T19:26:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Crystal, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! See you next time!", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [], "sentiment": "positive" }, { "id": "1d98624d-ad3d-4514-a155-1faa02f3653d", "author": "Ralesha Hamilton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3MvoiArkWp6wtClGReDLq84V-KIQpdGmLpp7FShnAhNE4WA=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was wonderful upon greeting, very informative and friendly great service and nice clean friendly environment!!! Highly recommend!!!!", "date": "2023-02-15T15:50:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Ralesha, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. See you next time!", "replyDate": "2023-06-29T05:22:01.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "eb8b4d4e-f46c-4164-9403-c058d7f0cea4", "author": "Quan White", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWaKsdMqnAMAhQByR6HWQ1FP4lFUHin_dc1KXltM9TBcRvMN6bqPg=s64-c-rp-mo-br100", "rating": 5, "text": "Walked in uncertain of the process, both Kayla & Heather were so friendly & helpful. They explained everything in detail to help ease my worries about storage. Appreciate them so much.", "date": "2023-02-11T15:18:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Quan! Thank you for taking a moment to share your experience at our Anderson location. We are so pleased to hear you found the service given to you by both Kayla and Heather helpful. We look forward to welcoming you back again soon.
", "replyDate": "2023-06-29T05:22:06.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "8fbb6ef1-1ced-44dc-a584-760aa8345b50", "author": "Michelle Williams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFt5Eq0oKYUE-dqJSc-RPEi0tzMNzyUqhzO2zOzQ2A9iOt1Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "faith and Kayla were such amazing people !!! I would recommend coming here !🙂🙂", "date": "2023-02-10T20:32:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey michelle, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!", "replyDate": "2023-06-29T05:22:06.000Z", "tags": [], "sentiment": "positive" }, { "id": "5cd4f864-0db9-40dc-82a8-497ce17d9483", "author": "Travis Fowler", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5UGtsYuJZ6dL1zbou1a3rJeyJytxGFXIhJhFxK7yxlWcPki6z=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was very helpful and has a great customer service", "date": "2023-02-10T20:22:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Travis, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!", "replyDate": "2023-06-29T05:22:06.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "01a6a1f6-9264-4d8b-9515-5f781f1ad23b", "author": "Kelly Sullivan", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXfn7an6T2UJpr2qQouNa3WCjnC1K05QecY07JAQon-MLvzg=s64-c-rp-mo-br100", "rating": 5, "text": "Heather was very helpful an understanding she was awesome.", "date": "2023-02-08T19:30:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Kelly, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future.", "replyDate": "2023-06-29T05:22:06.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f96c7143-693a-49a6-bf1b-6d4496aed8b7", "author": "Teresa Linnville", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI71i62OaKzWQwFjUIUXhirCWwW12aksFN4B4qF_8RMnxFDYw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Such an awesome atmosphere. Kayla has been beyond helpful. A good Christian woman a child of God. Mini mall storage is so bless to have Kayla and Heather looking over their properties... I will refer people to this complex of storage.", "date": "2023-02-07T20:21:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Teresa, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!", "replyDate": "2023-06-29T05:22:06.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c2ba5e31-0d3e-498d-9734-ae7a870aea79", "author": "Debbie Anderson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgx696pj_qHonEOA-nVvTxMiBMQzCiYo4sZqZepStKB-N2Kv1d=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was an excellent customer service rep!!!", "date": "2023-02-06T20:31:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Debbie, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! See you soon!", "replyDate": "2023-06-29T05:22:06.000Z", "tags": [], "sentiment": "positive" }, { "id": "18ef31d0-e64c-40de-9d9d-4691e95cd459", "author": "Renee Bell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5IKlQJzfrI1Nk8LVKuNMai_nliajBJR2MhSRLJXuGVNqBGg=s64-c-rp-mo-br100", "rating": 5, "text": "The service was awesome Kayla is amazing and I will refer them to friends and family.", "date": "2023-02-01T20:58:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Renee, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. See you next time!", "replyDate": "2023-06-29T05:22:06.000Z", "tags": [], "sentiment": "positive" }, { "id": "72030518-459d-48d7-a5cb-b6198d2504b5", "author": "KuniYahu Bayit Banah Mishkanyahu", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7fI3pNooU004gGeCsmBH_cHG61rRwI3MLSZsNYHA1UGBOAxRn=s64-c-rp-mo-br100", "rating": 5, "text": "My experience was quick and helpful Ms.Kayla helped me and made sure I got what I needed.", "date": "2023-02-01T17:06:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear KuniYahu, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!", "replyDate": "2023-06-29T05:22:06.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d97924fe-302c-4561-aa52-a0aba7aabe4b", "author": "Piero Fant", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLATe8uFWo7kq_KiWie64VpGlnXm8_HLjrAmvc_oZX03dvwf1Ap=s64-c-rp-mo-br100", "rating": 5, "text": "I would like to thank Kayla and Faith for making this process as smooth as possible.", "date": "2023-01-31T19:23:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Piero, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!", "replyDate": "2023-06-29T05:22:06.000Z", "tags": [], "sentiment": "positive" }, { "id": "4c49b0a6-a56a-4cff-9678-b539e6b94c93", "author": "Kimberly Baker", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpTqpC52Gu6uMq0jFLCo9wMweJOVOpmpqoy4csOavzTdPguJ8E=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you Heather, Kayla and Faith for the lovely welcome when entering mini storage on today I love the sweet spirits that you all have. Job well done be blessed! 🙏🏾", "date": "2023-01-31T18:43:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Kimberly, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! See you next time!", "replyDate": "2023-06-29T05:22:06.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "a578fe8d-7857-4fa1-9c99-ed9cd4b043dd", "author": "Rachel Bell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJH3S_39arU6VduV59bFYHj82dgjgtTJWvKHRjxGsXeqFU7wg=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was very professional and polite very helpful with great manners I would recommend her to anybody", "date": "2023-01-31T18:33:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Rachel, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon.", "replyDate": "2023-06-29T05:22:06.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "85d5b73c-e470-43e9-84dc-e1c221108240", "author": "Ladonna Evans", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmuehAPmFYuGIHENvHFxXGegCgtL5zdJZX5IPsa1md78xr65mq=s64-c-rp-mo-br100", "rating": 5, "text": "I had a pleasant experience with Ms.Kayla and Ms.Heather today! They made my decision so much easier. I will definitely recommend Mini Storage to family and friends.", "date": "2023-01-30T21:01:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Ladonna, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!", "replyDate": "2023-06-29T05:22:06.000Z", "tags": [], "sentiment": "positive" }, { "id": "d72a71a9-338f-4fb3-9f62-ea22074ff08b", "author": "Lora Jackson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTOTRFz3k6fCg1J4gAtXKxA3ukt_dnfjm64RnKH2u49jxu1i8=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Nice", "date": "2023-01-10T10:48:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Lora, We are grateful and appreciate the time you took to leave your review. See you soon!", "replyDate": "2023-06-29T05:22:06.000Z", "tags": [], "sentiment": "positive" }, { "id": "0e123d2c-fc37-4c55-b259-32034e15b68f", "author": "Johnny Mance", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzNBxzx1lzgoJZXQh-lnxLmnS5RKj7bIcUwzYUcyz6U6MPeA=s64-c-rp-mo-br100", "rating": 5, "text": "I remember Faith from the summer time ! She has always been helpful and careing to our family every time we need storage ! We sure do appreciate her and she’s the reason we came back !", "date": "2023-01-07T21:44:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Johnny, Thanks for the great review! We'll be sure to share your experience with the rest of our team members as inspiration!
", "replyDate": "2023-06-29T05:22:06.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "ebce8570-4998-46d7-a56b-d5ec637fb0e6", "author": "nick buchanan", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJb3zrDQJL75hcWSOA5csWB7ZJhhze9DpvzTALuGVkif6d-AQ=s64-c-rp-mo-br100", "rating": 5, "text": "Fast and friendly service to sign up. Had availability in the size I wanted", "date": "2023-01-05T14:34:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey nick, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!", "replyDate": "2023-06-29T05:22:06.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "58beedc4-3e40-49fc-bb17-c085cb503e75", "author": "Clara Saca-Ortiz", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQ_nEc1PKiV1Lw12qEwD8O9MUkSBm7cLLpZ53myrGe-eHXUAk=s64-c-rp-mo-br100", "rating": 5, "text": "I’m so happy with the people to this place, good service, attention and help, thank you Keyla, Heather, and Faith!!! You do great job 👏🏼", "date": "2023-01-03T20:31:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Clara, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.", "replyDate": "2023-06-29T05:22:06.000Z", "tags": [], "sentiment": "positive" }, { "id": "cf1a8d67-262a-455e-93d2-5750a1d57158", "author": "Kierra Brownlee", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIE34eX5Wg8nl2ikVM4Q_oqXZLReaE4qizjWiwwWg0c-ze24Q=s64-c-rp-mo-br100", "rating": 5, "text": "Customer service was good with Kayla and Heather", "date": "2023-01-02T14:21:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Kierra, Thanks for the great review! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. See you next time!", "replyDate": "2023-06-29T05:22:06.000Z", "tags": [], "sentiment": "positive" }, { "id": "dced26a0-41d5-4891-834a-98b8e3b6919f", "author": "Angela Kay", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6WTjS-Adq6RVPqA2uCISKRR6WwxMor1WhQaLgODEDX2W5aBY5=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was wonderful and very helpful. She had me in and out in 15 mins.", "date": "2022-12-29T19:27:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Angela, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! See you next time!", "replyDate": "2023-06-29T05:22:06.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "44bf9f2b-58fa-4e37-a21a-7fcde6dd2b00", "author": "Diego Ortiz Saca", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7xvtIuncbzK9Qem8BvnIszpPcLyfhtsgdRZoD_dUhK2OBtLvR=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service, and easy to talk to thanks to Faith.", "date": "2022-12-17T21:33:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Diego, Thanks for choosing us and leaving such a great review about Faith! We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "d66666ae-aa4f-405f-ac02-21a1e238c9e3", "author": "Ryan W", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWa_2KU6paiYu882wWRhLSNuprES7tGd0-2LmkyOmFjZuVIpOIN=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla assisted me she was awesome and friendly. If you need t storage go to mini storage.", "date": "2022-11-22T16:07:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Ryan, Thanks for the kind words! Hearing that your experience went well really makes our day. We hope to become one of your favorites!", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c92350e0-3026-410f-b23b-7c185e64b4d7", "author": "jdke ta", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIL8zfbFtmTG6T41Y_U68XGlIO9sKKMGRBdihWEjJKJoM8p7w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Polite and kind", "date": "2022-11-19T15:06:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi there,

Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything.", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e95ca483-125a-49e8-ba6b-94a1591df187", "author": "Jennifer Holmes", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5jTMgBIMsIxRe1CIzX71S8H5v_Gb__0CVOLS_XNv9TChxVulw=s64-c-rp-mo-br100", "rating": 5, "text": "Very friendly. Kayla and Heather was amazing and very helpful. They made sure I had a clear understanding of the lease and answered any question I had!", "date": "2022-11-15T17:46:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Jennifer, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d70dcd6b-5caf-4d76-9d76-77d01130dda6", "author": "Sharica Thomas", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSgARMP98khqxH4Rs9B2zmd2CJvXy_yf5_t9WC7-rKkU6cDNE7dw=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was very understanding and help me understand the difference with the rent changes. Her customer service is amazing. Thank you Kayla for your help.", "date": "2022-11-14T22:00:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Sharica,

We are grateful and appreciate the time you took to leave your review. We love that you had such a great experience! Thanks for sharing. We're here for you anytime!", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "9c03c739-3c92-44d3-9325-844da6c54887", "author": "Sakhamtat Aanakhtat Atun", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTkyp8flgykXOpy6faInvAf9Y-W66gB6SAGZQl8a9TwyJ6hAMg=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla and new hire Heather was awesome. They had a system issues but they handled everything very personally. The process went very smoothly as well", "date": "2022-11-09T19:54:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Sakhamtat, Thanks for the great review! We are glad that you enjoyed our staff on your visit. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "65bfec3e-795e-4978-bf6c-f88dc723a3f6", "author": "Alya Byrum", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPh39VXZ2-vW69V4ULz_na2ggDhxlk-T8XhW9zTmTe9N6q_v4=s64-c-rp-mo-br100", "rating": 5, "text": "kayla was awesome helped me out alot with purchasing and building", "date": "2022-11-05T20:12:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Alya, thank you for the 5-star review! We are glad to hear that you had a good experience with Kayla, at our Anderson location.", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "506e143e-0d4c-468a-a9c1-ad48f62b0755", "author": "Alexis Victoria", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCNGVtF4VdNo-9audB2hzMTga_K_1P0AfR8Kc6CBXCIWrqQg=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was great!!!! She got me exactly what i needed & was such a great help. 10/10 would recommend this place!", "date": "2022-11-03T21:04:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Alexis, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon.", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "972fd8db-d54b-4f50-a8db-3a5289c5fdfb", "author": "Samantha Knecht", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZnI_OWkkM2I0RdkKju6UgC9IONLrlOXKveGOfRZ1hYIwTFrs=s64-c-rp-mo-br100", "rating": 5, "text": "Great Customer service!! Kayla was great with helping us with everything! Made things super easy and fast! Had some good laughs and fun while we got our business handled! 🙂 Good prices also!", "date": "2022-11-03T16:41:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Samantha, Thanks so much for taking the time to share your positive experience! We're thrilled that Kayla left such a great impression! If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon.", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "6094c420-1510-4651-9146-dcd9ab94fbbc", "author": "Alicia Schaffer", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4suPB-AJMWgh8YRRa6AmpJGFOVGa5Mi8go_G56UpKZsXWDw=s64-c-rp-mo-br100", "rating": 5, "text": "Great friendly customer service. Kayla was so sweet and very helpful explaining the sizes we would need for all our merch ❤️", "date": "2022-11-03T16:41:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Alicia,

Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We will share this review with Kayla! Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0d739bd5-40ca-49aa-a58e-a5b2909ccb25", "author": "Matt Estes", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU851THZycsHyJLM4FlP51hzky9Q9t6qhDbSK22uckRUE8ZjkM6Ig=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Staff very friendly a knowledgeable. Low prices.good security qs well. Only neg I saw was the units on top..the walk way to em its deteriorated an looks like could fall thru. Def b careful", "date": "2022-11-02T17:08:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello, Matt! Thank you for the kind words! We work hard every day to provide exceptional service and appreciate your feedback!", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "b6f8f773-36e8-4f6a-bfb3-22567e1d9069", "author": "Samantha Wood", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjRwkd9BtFTt3gB4lg2EGyZ8VOLC1zPDNDX9dAH06bFIvJfm-A=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was very nice and did a great job", "date": "2022-11-01T18:15:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Samantha, thank you for the amazing 5-star review . We are so glad to hear such kinds words regarding your experience at our Anderson location! ", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "51883c4c-8b86-487b-85f5-6adc12a914b1", "author": "mark gardner", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4dnJlbxJ6k8mgJZVHLKw5Tvf14eIJU2yzSIE64LwY_0T3Zg=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent Service For a Reasonable Price", "date": "2022-10-28T15:53:20.000Z", "verifiedTenant": false, "featured": false, "reply": "mark, Thanks so much for taking the time to share your positive experience! We are so happy that you are enjoying our service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "59ed2a3a-9ad3-422b-ab52-9865951b4379", "author": "Brandy Blassingame", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBXskBHdfxKABY-gGmrhMNKx42fFFW0bHYYJuIXSW316L5DA=s64-c-rp-mo-br100", "rating": 5, "text": "Faith was great, she got me in and out", "date": "2022-10-28T14:15:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Brandy,

Thank you for the awesome feedback. We are so happy Faith could assist you. We look forward to seeing you again soon!", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "1fecd9e8-a40f-4d6c-a2e2-9f12007f91c4", "author": "Geovonni Lee", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnu-Wv1G3QotJfnsBVdPT0l0d3IIF9UjcCvTHHloUqawS7PQ=s64-c-rp-mo-br100", "rating": 5, "text": "Faith is the best and got me squared away quick", "date": "2022-10-27T19:32:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Geovonni,

We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We look forward to seeing you again soon.", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "2032fe53-d8b1-49e2-b120-9369ba4646c6", "author": "Brandi Jennings", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_pcAn3kKu9-UBr-U7a2HnDUFBYJD0ygZVT6t__5HA587FrLi3tQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "She is very friendly alot better than the last workers and things are alot better now up here", "date": "2022-10-26T20:09:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Brandi, Thanks for the great review! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "afe0449a-c17e-42c8-8660-c2d7e43ae895", "author": "Sly Aikens", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBS3GL1L_3s_qYE40ifQAvgywMKXA3UYsmGydqrdn4ONw5GeuR=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great experience. Ms. Faith was very professional and got me the exact unit I wanted. Would definitely recommend using their services.", "date": "2022-10-26T16:25:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Sly, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! We look forward to seeing you again soon.", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "eaac1485-bea2-471c-aab4-b4af8b8fa075", "author": "Christina Richey", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7KnNO7yxgFHPhcjZLw5Pz8Ikdds1CjL281iQoD_EmMdcChGQLtQ=s64-c-rp-mo-br100", "rating": 5, "text": "Faith was great getting me set up", "date": "2022-10-26T16:09:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Christina, Thanks for the great review! We're thrilled that Faith such a great impression! We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "b843826a-44ed-4805-a785-4a6b855aec47", "author": "Shawne Gatoura", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZCj2Z2_GpFWbK08BGYRt5W5wh4nvAppSaBJAYPCUwZDrZsv0=s64-c-rp-mo-br100", "rating": 5, "text": "Faith was so helpful. She is always so sweet and willing to go above and beyond. I would give her 6 stars if I could!!!", "date": "2022-10-21T15:22:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Shawne, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. Hope you visit us again soon!", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "59a442c2-7669-44ce-8357-582bbf6569be", "author": "Ann Jones", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQo43vHaK-eifYCg063uc-oDpT_OngbUNUR0DxKZpkrHeu5SBq=s64-c-rp-mo-br100", "rating": 5, "text": "I have had a wonderful experience here at minimall storage Kayla was so pleasant and nice and has explained everything to me in such a respectful way. Thanks Kayla you rock!!!", "date": "2022-10-20T20:36:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Ann, Thank you for the awesome feedback. we will work hard to continue going above and beyond! We look forward to serving you many more times in the future! Please let us know what we can do for you in the future.", "replyDate": "2023-06-29T05:22:07.000Z", "tags": [], "sentiment": "positive" }, { "id": "eb863dd3-6956-4315-a79a-d55729dde637", "author": "Carley Mcgee", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1ajMcnP18549_TbDXXthrTZ3QO_6EnScXxR46e6z1Hjnd-w=s64-c-rp-mo-br100", "rating": 5, "text": "My Experience was great . Staff was friendly . Faith helped me get my lease going straight away. Highly recommend!", "date": "2022-10-18T20:48:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "39c73706-8ca6-40a2-a06f-0fe6d9507667", "author": "Rebecca Lynn", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWahXveSqFlsjjnldXsyRGmOsNk1BeZYevZyTzrGkNgSKY1UbbUDA=s64-c-rp-mo-br100", "rating": 5, "text": "This storage is clean, nice and very affordable. Special shout-out to the nice lady Kayla Baumann that helped us make this process understandable and very easy. We really appreciate everything.", "date": "2022-10-17T17:42:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Becca, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [ "cleanliness", "price", "access" ], "sentiment": "positive" }, { "id": "5f71eec5-7ad5-4e60-8be3-7b9601ba49d5", "author": "Tae Allen", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWj1UObZEDef7GUA8TdMWbgREG5emUq1toOOYJ20lDZOak85KM=s64-c-rp-mo-br100", "rating": 5, "text": "Faith was amazing ! She was very helpful and knowledgeable! And stayed after her work hours too help us !", "date": "2022-10-14T21:24:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Tae, thank you so much for the 5-star review. We are glad that you enjoyed your experience with Faith at our Anderson location.", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "1687ca7e-aa8c-414f-8b72-ba4235c82be5", "author": "Melissa Pressley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPIkg4TTJ5FXSF_5yH3Q8HtF6rG0MkQ-MLX6TnlNgf8t23-A=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was very kind and helpful. She gave me the perfect storage space for my accommodations. Thanks Kayla!", "date": "2022-10-14T14:39:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Melissa, Thanks for the kind words! We will share this with Kayla. We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon.", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ba2e18a3-24d0-4428-ada5-19cff053db7b", "author": "Official Proper", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWK4j9jEPUz2MRnuwePQ4SCZqRdbW1iqauPyVRo9vMcAwu0k9gR=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you guys for helping me get stored ,Faith was absolutely great with no problems and helped me really well thanks again for her help and the service", "date": "2022-10-06T19:49:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Official Proper, thank you so much for the amazing 5-star review! We are so glad to hear that you enjoy your experience with Faith at our Anderson location.", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [], "sentiment": "positive" }, { "id": "96c92d98-5048-4892-92e4-dad9d96f3a86", "author": "Theresa Wages", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMWkdvz5v-8AeWu6kA2itcJtLpxXSSGqDvs_cQtjjV0RAmRA=s64-c-rp-mo-br100", "rating": 5, "text": "I absolutely love Kayla at Mini Mall Storage!!!! She was so very nice and considerate!!!", "date": "2022-10-01T17:21:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Theresa, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon.", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [], "sentiment": "positive" }, { "id": "9666c8ed-e780-44f3-824b-b48870e9c93c", "author": "judy hill", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMPjdPOxLLyN4PYtxEfhwKTWxypSQB9d3tEoSpxbknqBpBcg=s64-c-rp-mo-br100", "rating": 5, "text": "Thus has been a good clean place and such awesome people. Kayla is a awesome person", "date": "2022-09-30T17:10:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello judy, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! See you next time!", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "afcb39f7-2ef2-4e77-bc6d-008f16ca19ab", "author": "Ashley Shoemaker", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7mlZs2wGaYMvdFzxDPDBE-sxaSl15ie0I4Y-_joEa8ijvew=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was a very good person and helped me out love her attitude and help", "date": "2022-09-30T14:05:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Ashley, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! We're here for you anytime!", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "efc3b731-ff54-4c81-9ccb-3b890c87f8e7", "author": "Lacy Scott", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2jxd2SM0PwDV3EGxJyZtM86Y53ApNxbqqa9G6jpiJFTv7V69A=s64-c-rp-mo-br100", "rating": 5, "text": "A good worker and assistant she is the best", "date": "2022-09-27T19:29:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Lacy, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. We look forward to seeing you again soon.", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [], "sentiment": "positive" }, { "id": "13f5b276-e4b8-446c-b452-10909b4aa86b", "author": "Crystal Martin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNCfXqpaFYVLSh7I4hs-iGz3gXbT4q69MD3WzUSWjDHMvZlEw=s64-c-rp-mo-br100", "rating": 5, "text": "I worked with Kayla and she was really sweet and respectful. I really enjoy doing business with this company.", "date": "2022-09-26T20:14:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Crystal, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. See you next time!", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [], "sentiment": "positive" }, { "id": "fd45e3cd-a914-40eb-96ce-a8ab45770d98", "author": "Jamie T", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKoi7mxHHIzGuxrjMsyVGVuKIw67YdQvQ6p44FdkOmhWGdaNdH=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Kayla was very helpful in getting me what I needed", "date": "2022-09-26T19:00:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Jamie, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon.", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "218892d5-e8f2-4f6b-a18e-78dddca5083c", "author": "Mika Madden", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0ZBlb6TLEMikz-CJRnneMyjF7SHUwpFnc9Pdq70Z9K3kVGhpy=s64-c-rp-mo-br100", "rating": 5, "text": "Went in to talk about renting a unit and spoke with Faith . She was very professional and is a true asset to this company . I would t want to deal with anyone else . This place has definitely did some upgrading with their employees", "date": "2022-09-21T14:16:41.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Mika, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "be7d68f3-a738-40bb-bb22-55628adf6dc6", "author": "Misty B", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSHZ1V1bK8wsdTj2LyGgVg-iOpbLVJvqQc--yMS1r39sdHLA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-09-21T01:02:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Misty, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future.", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [], "sentiment": "positive" }, { "id": "2357ef62-83f5-4429-b0bf-f6aea4b098f7", "author": "William Price", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlnSuNfkN_VY_qTvDHOKmVhrlQmUiCQ15tX7lnbSGPkv0BcQdS=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Nice people", "date": "2022-09-18T16:38:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi William thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [], "sentiment": "positive" }, { "id": "5df72e2d-8211-4cac-944a-66276993d27f", "author": "Patrick Carter", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnQS9ro3yYN4Gsi390IvtF3zj80e0bktSMCTyqDfVpctKugg=s64-c-rp-mo-br100", "rating": 5, "text": "Very helpfull and polite. Would highly recommend to people", "date": "2022-09-17T16:22:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Patrick thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b82ba6fe-c89c-4b71-b8ae-5cc20f04fe31", "author": "Timma Hitchcock", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAMlp4ZKnQUjw0FXrWXJzC0M4hmQ184Un0iHiym8XtPEg4cOJf=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was AMAZING! Super helpful, knowledgeable, and very professional. I’ll be referring everyone I can. 👌🏽", "date": "2022-09-16T18:45:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Abigail,

Thanks so much for taking the time to share your positive review! We're thrilled that you had a great experience at our location.", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "81697302-4eb8-4c71-89e1-fd5df78c0cd0", "author": "Madison Mears", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLI1GTbVlTQ56lKg64Cuktx7VLl-lunuu2hXZmEYTsGuMHWPA=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla has been so so helpful!! She’s so kind and considerate and knows what she’s doing!!", "date": "2022-09-14T21:20:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Madison, Thanks for the kind words!

We will pass this message along to Kayla! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6f660b75-a627-4122-9dd8-4e558d4e8b14", "author": "Tyler Wood", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwTh54BedSNP3AAkJewhBvQUk-pZfmYhklTFSwvuHltxlFYd7U=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla Baumann was so helpful!!! She was all around outstanding in her professionalism and customers service. All employees should strive to be like her!", "date": "2022-09-10T20:09:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Tyler, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! It was a pleasure to serve you.", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8c36e95c-b207-4a9d-8b87-5e4c3b8047be", "author": "Walter Campbell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYldE9z-_W6Q4PPTlK2XMR2wu5L_8ke-NUFUyXDBzAg2WwaQ=s64-c-rp-mo-br100", "rating": 5, "text": "Kayla was nice and super helpful. Very clean facility glad to do business with them", "date": "2022-09-02T13:00:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Walter,

Thanks for choosing Mini Mall Storage and leaving such a great review!", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "71b39e63-a546-4feb-a25c-e969b2f9eac8", "author": "Kayla Baumann", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBZ99aqqHwuAUGonjNDevI3-VNKAsu2fhB4E_ONFKELVOOuEY5qQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "My name is Sandra K. The lady who helped me, Kayla, was super great and made my visit simple.", "date": "2022-09-01T20:38:53.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Sandra! We are so glad to hear that you had an amazing experience with Kayla at our Anderson location. Thank you for the 5-star review, this lets us know that we are on the right track! Take care.", "replyDate": "2023-06-29T05:22:09.000Z", "tags": [], "sentiment": "positive" }, { "id": "0ddac2b0-dc55-478e-a9f6-d003ab1e4e36", "author": "Bella Marie", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMs3oQuOyFD9yEGgqQn26WcUD7RdLXF-y8zIJb7N6feJld0w=s64-c-rp-mo-br100", "rating": 5, "text": "I went to Mini Mall Storage in Anderson SC to confirm a reservation for a small unit. Upon arrival the office was clean, well kept, and all the staff greeted me. After being greeted, I sat down to do my paperwork with Kayla. She was very sweet, professional, as well as knowledgeable. She took her time with explaining the paperwork making sure that I understood all the ins and outs of my rental contract. If you're looking for clean, reasonable priced storage with a efficient friendly staff, look no further... Mimi Mall Storage of Anderson SC is the place!", "date": "2022-08-30T15:59:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Bella Marie, thank you for the amazing 5-star review!! We are so glad that you had a great experience with Kayla at our Anderson location. We hope to see you again soon.", "replyDate": "2023-06-29T05:22:10.000Z", "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "0e2bad94-d1f7-4ac2-a21a-e2a6449538a7", "author": "Reginald Allen", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpyNd30hNe4CuWFDy6VwgXjre9AYKkfvuQoCCW5iOFaopGsA=s64-c-rp-mo-br100", "rating": 5, "text": "Faith was Great!", "date": "2022-08-22T19:41:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the 5-star review Reginald. We are so glad that you had a great experience with Faith, we hope to see you again soon!", "replyDate": "2023-06-29T05:22:10.000Z", "tags": [], "sentiment": "positive" }, { "id": "6cf6ecc1-6276-410b-88f2-ab835564f62d", "author": "Maryella Harrison", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVK39B4k3U6ZYkS1R1iMHbqCTEXPs0lSa151g7XYIKn6NvWxssV=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-08-22T16:22:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Maryella! Thank you for the amazing 5-star review. This lets us know that we are on the right track, so we appreciate it!", "replyDate": "2023-06-29T05:22:10.000Z", "tags": [], "sentiment": "positive" }, { "id": "afa9768a-ecfb-48e5-bd9a-7e3c48459127", "author": "Lee Finley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJls1hawTsbU4811kPVwgRXeDmtUt_LVPLl3YMclotNXDD1uQ=s64-c-rp-mo-br100", "rating": 5, "text": "The management was super patient and very pleasant 😁", "date": "2022-08-19T22:39:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, Lee! Thank you for the 5-star review. We really appreciate your kind words regarding our team!", "replyDate": "2023-06-29T05:22:10.000Z", "tags": [], "sentiment": "positive" }, { "id": "dde1c231-5c1e-48c1-a760-04b1d67b9da5", "author": "Kimberly Phillips", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxZGCbOEcOQWUUurHjEPIcK8RjbpYzS8TBdeRtkt6WQ0ATkKLhRg=s64-c-rp-mo-br100", "rating": 5, "text": "Always friendly when I come enjoy talking to her", "date": "2022-08-19T18:15:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the amazing 5-star review Kimberly. We are so glad that you had a great experience with our team.", "replyDate": "2023-06-29T05:22:10.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a249faa1-7c81-4b5f-baaa-49d64df9a42e", "author": "Evstratios Moraites", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7REEHcfOB84wJAT-7x2GuHUWXzCTikLtJd1m8XwjGv2lC6XLY4g=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2022-07-26T13:43:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Evstratios, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future!", "replyDate": "2023-06-29T05:22:10.000Z", "tags": [], "sentiment": "positive" }, { "id": "56deba4f-5e2f-4356-8809-63a6bfee6d3d", "author": "Lynn Campbell", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUozrEPQKsWvNwKuFTqBWLS8Nz55qohjLRgntfgh-UpvTGt96ZJ=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Have some of my stuff in storage, need to find a two bedroom house. Storage buildings are safe and secure.", "date": "2022-06-22T23:24:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your review, Lynn. Don't hesitate to reach out to our office if you ever need anything.", "replyDate": "2023-06-29T05:22:10.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "2934bcf8-6d4f-4103-9e40-11eafb8c72cf", "author": "Sandra Williams", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVK6Atx3LK2eaQ96NArD0QSA9806sAl4WKEbDZNTJ9tT1wyQVuG=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Wonderful staff", "date": "2022-06-08T18:23:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Sandra, Thanks so much for taking the time to share your positive experience! We're thrilled that our staff left such a great impression! We look forward to providing you with more great experiences in the near future. See you next time!", "replyDate": "2023-06-29T05:22:10.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2861e83f-7a02-4086-88b3-6bda43890453", "author": "Abby Hoffman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-eFx7z2cNKs93-0KDnIvFNQpRQI9IK5imhkfujiwF_5Jo223weA=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2022-05-20T19:25:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Gloria, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon. - Mini Mall Storage", "replyDate": "2023-06-29T05:22:10.000Z", "tags": [], "sentiment": "positive" }, { "id": "744faff2-4099-4018-a28a-b05d312e4e49", "author": "Justin Burnett", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWwbQwV0cktiaymh_8zOapuuDKjeJnMWkQUzcEXuegI4uPkg=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "The only reason this review is a 4 star is because of Kim. She was friendly, knowledgeable, and very helpful. But she was working by herself on a Saturday. There was a line out the door for UHaul. Had to wait over an hour to rent a trailer. She should not be working by herself on the weekends.", "date": "2022-05-01T13:58:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Amy, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. See you soon! - Mini Mall Storage", "replyDate": "2023-06-29T05:22:10.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "bff3af51-1bef-41de-810f-3a5665521d4c", "author": "Katherine Hanks", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCK1RJX4NlTafufB192E4YyEG9n6vZcr2blXmDogxcYLtDwA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-03-19T22:23:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Katherine, Thank you for the awesome feedback. We're always happy to assist so don't hesitate to reach out to us if you need anything. Sincerely, Mini Mall Storage", "replyDate": "2023-06-29T05:22:10.000Z", "tags": [], "sentiment": "positive" }, { "id": "6eb765b6-e3f7-4b59-bada-33cacb9229e2", "author": "Alex Whitlock", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXx1lgD-qdLggM_5PfSMPL4dNjSpB1WnUlsLQ9VlXqueFd0qaC4=s64-c-rp-mo-br100", "rating": 5, "text": "I can’t say enough about how helpful Kim was. We rented a Moving truck from another company and turns out it was full of bugs. By chance we stopped by her business and she was able to help us get a new truck. We showed up at her closing time on a Saturday and she stayed another 3 hours until we got a new truck. I highly recommend her and her establishment. Thanks Kim you are a blessing.", "date": "2022-02-14T20:51:16.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "4d465369-445b-4514-b693-ecaf8322dd31", "author": "Ken Lee", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhdShH0OPp28o8_FK6Mj7IBkBtu-IbzU2eF12eUT7iMLpvhPhq1Q=s64-c-rp-mo-br100", "rating": 5, "text": "If every business had a manager with the people skills and as friendly as Kimberly Chapman and as helpful as Kimberly Chapman Their businesses would run so smoothly she was so helpfulI had a leak in my unit friday morning when I came up and all of my furniture was wet her and The assistant Manager Keri both help me dry off my furniture Then she got a U-Haul truck and The two of them helped me move it to another unit If it had not been for them Being so concerned about their customers I don't know what i would have done such devoted employees and I am not very computer literate So she took time to show me how to file my insurance claim and that day the insurance company contact me back and filed my claim this company should consider themselves very blessed to Have a devoted Employees such as Kimberly and Keri I would recommend this facility to every one", "date": "2022-02-05T16:49:56.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c55027c2-32fe-421e-afd9-d4031000ea21", "author": "Allen Alonso", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYArG4Icypkwl7ZlSEZvti-kG8zJJ3QKtGDsjl2OosJEe4Ug=s64-c-rp-mo-br100", "rating": 5, "text": "Great service. Highly recommended :)", "date": "2022-02-04T19:25:02.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6cd44e2a-0a7a-4b60-86d5-dee7d9a601fe", "author": "Liza Ostuni", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViRDCByf_CX-mD8D0TLfuUTUj2XHdFFlHNeHWdlAxNNsoawSA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "First time here, rented a u-haul car hauler with my husband , great service, very friendly, did everything to make our move more comfortable 😀", "date": "2022-02-03T21:45:09.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "10aee846-5e12-4d41-b7b1-a6d25b34bdec", "author": "Katstakz Krystal", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPmjlQs1JDD45kyjYK9VoimsZt1_rBXwrtgBBer3E4f1BCnuRrZQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-01-27T21:00:41.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "2caf72c5-5491-4f2f-baca-c5edbae23648", "author": "Jessie Whitmore", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_RdkfkybHpc8QWduk1kZTUDxaxH3SlO57xYXppOeWIKSG-sq57A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-01-22T12:50:39.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0854fab5-477a-40a2-96ae-af1d622c0fb0", "author": "DiMonique Mitchell", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPGXvPz5HGF4fwnkdwoq_LuwIt5liwbCo1MqtXfoZFqREjNq9M=s64-c-rp-mo-br100", "rating": 5, "text": "After another location dropped the ball on my Uhaul reservation, Kim at Anderson Lock Storage did everything she could to make sure we left with a truck to complete our move that day. Even though she had several customers she took the time on each person making sure no one felt unattended to. Would def recommend this location for your Uhaul needs. Thanks Kim!", "date": "2021-12-02T14:59:06.000Z", "verifiedTenant": false, "featured": false, "tags": [ "security" ], "sentiment": "positive" }, { "id": "c6095ea0-0294-4acd-ad16-3bcbf7cdaf9b", "author": "Mandy Greer", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_zCYTEu-6IW5eXlTBxQoiVebCqIVewTVbonkDc1w36U7FWg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-11-11T11:34:19.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c1d16b28-5f7e-4fd4-938e-68121a8ae59c", "author": "Holiday Magic", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWat7zILV_IbSV4tfXVZtgVxuXdKpeSXrTc6eKeEHQLpNRbYpb5rw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2021-11-10T20:54:09.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "beff0c60-cd37-4ad6-b7fa-735ff60907fd", "author": "kayla hamby", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxgN8u8m1R-vYPMp2S-_N01hLovv903edL6vkBnJ3H00FKlMpjrQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very nice staff great place reasonable priced", "date": "2021-10-11T17:29:02.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "c3a59f87-2fa7-436d-9f72-ea8cbda94362", "author": "The Cook", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJX0brrLfaZszbqOaIPZQgPSJ8eo5QVPQA--W7vqolMiuTvA=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2021-09-16T16:53:51.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6362128b-6c2c-426b-8961-406573688ffa", "author": "Trisha L McDonald", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLt0eA2GcTbrmUF_MrGGdFe62arIJDcET6thmRL-5mPMMpjtocG=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very responsible diligent courteous staff. Clean.", "date": "2021-07-24T10:47:53.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "dc1ceee1-8fbc-4d96-abea-b02d15bd0496", "author": "Teresa hembree", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBhx5Xn0uz1R9dPA6IZL-FNvZI8fE0SdagOTOYQdKf_Tn_WAj9TQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I have nothing to say bad about himi love yall", "date": "2021-07-23T09:41:44.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "70540b4d-cf65-4eee-9a53-0a2d9a967d27", "author": "Scot Mcgowan", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVhDIoAJeZ0ii3eBxmMnkfBciKRIYfO7uJ6qhF59ODLPaz-g=s64-c-rp-mo-br100", "rating": 4, "text": "", "date": "2021-06-16T18:51:56.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "cc87c4e7-8ac1-40c3-b1f9-baf716f2df60", "author": "1nita Hu", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwU_PbgPFEAHMR7GZHd198DKKm2rnEDP06XZYDHJjjEPYtX5vw=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Friendly and helpful", "date": "2021-05-28T12:55:50.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "50b8c63e-258a-4fb9-b9f1-8a996ecc8b5c", "author": "Zeca andrews", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKpIJtVfsr0SJWAl0fThrjrbc0p1jmU--arGaLeqds8wkRWOs=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Cool place for the American Worker needs to get a good storage place.", "date": "2021-05-26T02:56:22.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "21156d1e-27c8-4adf-bf30-857205b0b319", "author": "Milin Lazarin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzcutpvbtwGjZP7zc_3FUU-E9fll3PMKwSOcnKU8Wm_JKJf45c=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Best rates for uncontrolled temp storage. Management is on site 24-7 , Gated must have code access to get in, cameras are installed all around property, 2 levels of storage, they provide you with a certain kind of lock, that's a good thing, it is the kind you can't just cut off or break into. I have kept my storage out there now for almost a year with no problems and you can pay online and the new manager she and her husband have really stepped up their game and kept the place looking much better than it was in previous years. Definitely recommend!!", "date": "2021-05-14T19:38:28.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "671550d8-0986-4d4a-909a-76815be0aa78", "author": "Austin Armstrong", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGPNr00iZJ2MzKb_6_MJGvC5IKr2qiKiJ7AbnxBRIJQ6XeRA=s64-c-rp-mo-br100", "rating": 5, "text": "Beautiful receptionists very convenient feel safe with my belongings in that place and at a very good price.", "date": "2021-05-09T18:30:26.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price", "security" ], "sentiment": "positive" }, { "id": "08397ac6-8a1a-41ef-8505-612d7efeb252", "author": "js. turner", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKp__-EbQYKvwwGvM_YpMC5XBT2cxJo56IF9vFG8fdfixMpPA=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Good Prices For Storage Units. Just Rented One , 24 Hr. Security Cameras And Gated.", "date": "2021-05-06T11:35:59.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price", "access", "security" ], "sentiment": "positive" }, { "id": "fd53ca1e-6530-4e16-a015-af82ae723008", "author": "James Scott", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1hgthDzHym9LiHINPummHnWeItsexmXE3YPuW3eMw76XMZw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-04-01T23:09:49.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "88aec485-020c-4835-8ca7-2718355bef85", "author": "Billie Stone", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAgveVJG3qaBtqOf7y2krJMKOgjfOnOVQWEO4xaCLm1uFDukWIvw=s64-c-rp-mo-br100", "rating": 4, "text": "Awesome place great prices and great ppl!", "date": "2021-01-30T17:37:44.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "c6e698d4-be80-4a05-8429-2276237ad92a", "author": "Amy Marie Spires", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdhPAIHsus_EsQSIstEz1bOp71amZ8E-xtvjWf4kceZDjr5QaD=s64-c-rp-mo-br100", "rating": 5, "text": "Friendly and professional.😁", "date": "2020-12-09T01:46:16.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4c226b95-69f3-47b7-a5cf-1e1bd3d32698", "author": "Merrie Fotoz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmorK-Ncpd6QKJ2sFTKq6o4jREiSOIpJkHIADQW50FhoEukw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Anytime we need a place for storage we have went here to store our things. They offer different sizes for different prices. They are reasonably priced. They have some big enough to store a car or a boat. Small enough for just the size of a closet. The choice is yours. They have light inside them. Most of them are behind a closed locked gate. The office will provide a code to get in the gate to provide protection. There are cameras that are all over the property. There are management that live on the property. After a certain time the gates are shut off for the customer's safety.", "date": "2020-11-28T05:53:57.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price", "access", "security" ], "sentiment": "positive" }, { "id": "f46932fd-5150-4799-bd7d-d28649ce0091", "author": "Evelyn Adams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyUFS1BIolf-hZaVWupo51wkkPhdTrKzlxfPs4eHAccdqwkw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2020-10-02T19:01:10.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "5b0b0d81-3deb-4ff0-ae96-109c4f500393", "author": "Teresa Estes", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcSQVoUVwrlBt1clMHiYdNzPz-CqIx0Oz7-tHU3wZqr6UxBQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-09-19T20:09:20.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "74a39fb9-a3fd-423a-8931-e705780183fe", "author": "Terry Stamps", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWiPfn3Z3awUyMORM2YKA6kbsf0oCTGvcx4JOtPEpWMdHJRhGX=s64-c-rp-mo-br100", "rating": 4, "text": "", "date": "2020-09-02T15:38:18.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "8ec1e9a9-2005-4482-9e94-52faf0949186", "author": "casey collins", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMdGDY9uf7NMJVGgyJEo_YgjTkz0V2TPYICzOE3-mhcgwpsw=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2020-08-22T13:21:32.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "bbbdf168-622d-4305-a48b-ea85a1bb9bd5", "author": "VELMA BETHEA", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0IazNdshFF6TpxIrI2k8E-cunPeEWq8RWckFY0xivD3coASD9=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-07-22T17:41:01.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6ac66acf-c0b8-4765-a631-80652ac1a173", "author": "Tanner Weekes", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvMla3BiqZiTZd5r41wrwZIGt_fY7WncWzXFcGj8VrzoXPow=s64-c-rp-mo-br100", "rating": 5, "text": "Brand New remodeled facility and the new management took great care of me!", "date": "2020-06-03T18:14:22.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "3f9dd466-67af-4ae9-9572-816f00178fb5", "author": "Marzan Renovations", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_zJHDhYwQbzfOhuV6FMxFOZflZQyQdItAkza659rDbrxZow=s64-c-rp-mo-br100", "rating": 5, "text": "My company has units here at this location and I'm always so pleased at the incredible customer service. The staff does a fantastic job of keeping the place clean. Great storage place.", "date": "2020-04-15T19:12:07.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "f77c8053-3686-43a0-8107-23a3645458ec", "author": "Jayne Stanton", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXBfQs9cRhGcVOqcLrKUa6bBtKcdRrSsTC1ylGXFeQ7ERH46ho=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This is gonna be the highest recommended place in Anderson they are wonderful", "date": "2019-10-26T23:33:12.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "45e8cbe1-0c9e-4535-aab0-1d0e72eb16d5", "author": "Jack Adams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXbahcFTdcEyR5zz6MMfTg41PkpC3MbsoTxoas0MZN7abL9w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2019-07-23T05:55:37.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "76e4526f-3d18-4175-bc6e-2d4f88ffe12d", "author": "Reeka Crawford", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSCIiHfbTbr5anxfCZSS8wxHuK5_ve4I4DK6NCHk6dLIsDDw=s64-c-rp-mo-br100", "rating": 5, "text": "Great people helpful great deals an prices", "date": "2019-06-09T18:40:33.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "e90779ee-069e-4283-8f5f-369ef80670a6", "author": "Teresa Whitman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgNbJLFCFGzal1ODJZa87bUAt3ptoULRYZx3H2ExWx99lL1iIs=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2019-06-02T17:14:28.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f04d9ff7-1aa2-4b4f-9fef-e7c72a7c4487", "author": "Hope Vaughn", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVx3dvjpgQOhPODN212HZQoFBgZmB6vxYSROJMS1H6meTMmA8VdA=s64-c-rp-mo-br100", "rating": 4, "text": "", "date": "2018-12-05T20:26:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Hope, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!", "replyDate": "2023-06-29T05:22:20.000Z", "tags": [], "sentiment": "positive" }, { "id": "4aae89d9-a58c-4f53-94ca-dfeffdc6fef0", "author": "Catherine Way", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTmqhTugJLm8L5KUoy-_9s9qJhXIooaO6iQ317g_ZC09I2ry8Ehg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The customer service is excellent! They make you feel like family. They are caring and concern. If you are having a hard time paying your bill, please take the time to talk with them. Don't lose your stuff over presumption. You'll find that they have a listening ear. I use only this storage facility when I'm in Anderson. You should too!", "date": "2018-08-30T13:18:34.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "da4e36bd-7e15-41e3-911f-1c4a187c2aca", "author": "Mildred Haddock", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVD17NmcCIzwat-ebrwdM8CirLnGyQ38h-gG1z1MmEAEfKoZtQ_=s64-c-rp-mo-br100", "rating": 5, "text": "Very nice office employees and a good place to store your overflow", "date": "2018-05-28T18:14:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Mildred, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime! - Mini Mall Storage", "replyDate": "2023-06-29T05:22:20.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0d70d1a9-03ac-492f-adfb-0f5f3304c349", "author": "Mz Pickens", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVOtdVZJyZOd5ivL3S_7NsYxnwkPISx0jQ6aIwO9JsSgxAYQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "It's pretty awesome using the services here. You are greeted by the same staff that is always friendly and helpful. The storage building probably isn't the best in Anderson but I still like it.", "date": "2018-02-03T03:31:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Angela, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! We look forward to seeing you again soon. - Mini Mall Storage", "replyDate": "2023-06-29T05:22:20.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "fde2ceea-be00-48a0-89a4-7e01b6663470", "author": "Kevin Durham", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjRaiQQfzPUBda-qgyTrlnGEjIeUDYC3j45CABuixB2lblSv7P=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2017-11-07T06:46:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Kevin, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon! - Mini Mall Storage", "replyDate": "2023-06-29T05:22:27.000Z", "tags": [], "sentiment": "positive" } ] }