{
"summary": {
"average": 4.9,
"total": 114,
"distribution": {
"1": 1,
"2": 0,
"3": 1,
"4": 0,
"5": 112
}
},
"reviews": [
{
"id": "36e03060-6650-440c-b3af-7de4d3fd7ffa",
"author": "Kendall Downs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2sAMyBFMKtUhKpBiitxD82XgFBZWZC3QSlUqnHgv-A2ZYlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-18T22:08:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-06-19T20:05:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "371f2867-9206-4639-b1d9-10f1eb860a2e",
"author": "RyanHarmii",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhWR5Dcp8-vvmgwikbcxPVL1a8ttqdawpxivYJDU6rEfWnI6wR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kim was super helpful! I had a problem with my reservation, came back and she got it squared away with the help of Blake . Got me taken care of .",
"date": "2026-05-29T16:43:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for sharing your wonderful experience with us. We're delighted to hear that our team was able to assist you promptly. Feedback like yours helps us maintain our high standards of service. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-02T20:05:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eafc2c17-31b9-4aab-8523-0ef782fee225",
"author": "Chuck Gibson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoKobZsBaeMsetgeEe95GKIvwpTRTuNiffro8uuf6iYOhgqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Worker was awesome, she was super nice and professional, even said she could grab a cart and help lol. Place is really clean and nice and cool on tje inside.",
"date": "2026-05-21T19:02:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chuck,
Thank you for your wonderful feedback! We're thrilled to hear that you found our team member to be both friendly and professional, and that you appreciated the clean and comfortable environment. Your feedback is invaluable in helping us maintain high standards, and we hope to welcome you back soon!
",
"replyDate": "2026-05-23T20:05:00.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "eb642161-161c-4ac4-83ec-15facb420707",
"author": "Keilan Senegal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVEf_sb1GO23ATsmGSwOoP82wTDVq0dtPXOEQSiK1DzoEWQTXa=s64-c-rp-mo-br100",
"rating": 5,
"text": "I experienced very good customer crevice at this location.",
"date": "2026-05-21T14:49:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Keilan,
Thank you for your wonderful review. We're thrilled to hear that you experienced excellent customer service at our location. Your feedback inspires us to continue delivering great service to all our customers.
We look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T20:05:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "570612ef-41e2-4a98-93ff-281e06f65738",
"author": "leon brydels",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsvZES-lR5qHbSHZdrxWEIcaudsPbExwAC40JsJqtWaoG7RQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "love this place, good people",
"date": "2026-05-13T20:31:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Leon,
Thank you for your kind words! Your feedback is invaluable in helping us maintain a welcoming environment. We look forward to seeing you again soon!
",
"replyDate": "2026-05-23T20:05:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8479e724-5ff3-4ee8-ad7c-e8873e0fc3e3",
"author": "Delbert Rious",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXT-3w6I0mZn5FyDliHkjWKiCslboA82Jck-XHXjmm6oBK4xaL0cg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy and very impressed. Liked the attendees. Very informative. Building clean and professionally kept.",
"date": "2026-05-11T19:44:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Delbert,
Thank you for sharing your wonderful feedback! Your comments inspire us to maintain and elevate our service standards.
We look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T20:05:00.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6641cf89-d698-4ef6-9416-682aec901dfc",
"author": "Kimberly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVV5go2F-vkozFqw1RwzivXeJvzEM677rmXlp4-C2T-UEXP9z8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-05-11T19:42:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-05-23T20:05:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8fecded0-a92e-4a58-b1af-34b11e5062b6",
"author": "Kristin Hebert Bellard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRx7l2Xc5RtgpDKLuYa29NM7gNNYznmW8b0MQVFtrEQ5uQqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Went in yesterday and had such a great experience! Not many places you can go with a great staff member and Michelle was great. Thank you so much, Michelle for brightening my day. Awesome job Mini Mall Storage!",
"date": "2026-05-07T15:38:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kristin,
Thank you for sharing about your wonderful experience with us! We're thrilled to hear that Michelle provided such excellent service and helped make your day brighter. Your kind words inspire us to continue delivering great service. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T20:05:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "75ffb123-f7d7-46c9-b648-22441150de4a",
"author": "Jeffrey Hess",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwJvmkwky7Ws9AH0I5EHf02Yn9pZ9RFtVV14ZHEWZyBRN3BBhD=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-25T06:56:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-05-23T20:05:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "be2c0dc0-10b3-4641-adc2-fca678a02a53",
"author": "Jewanda Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVeVZQBCgdcMk-BrwyWcU-zDHHtyUXUdle9_TCHm8u3eW36chQs=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I’ve used this storage since before “LAURA”. The new switch to app and computer presented with some difficulty for me initially I would like to thank Kimberly for helping me with the transition.",
"date": "2026-04-22T19:53:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jewanda,
Thank you for your wonderful review and for being a loyal customer over the years. We're thrilled to hear that Kimberly was able to assist you with the transition. Your feedback is invaluable in helping us improve our services continually. We look forward to serving you again soon!
",
"replyDate": "2026-05-23T20:05:00.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "2aa02ffd-3d72-474a-a1ff-87237fca1bae",
"author": "latanya edmond",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLt0mckbI7ARqY9aE6X-Dy7JUq6jOccG_BDl0cWfNAXinHAow=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-04T16:28:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-04-23T20:05:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "80dde077-80d3-4c1b-8214-4066bd3ed034",
"author": "Michael Jenkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjjUrqS7ZKZMtmTD9L4TElvxIu8oBUFr_bHICQvNjnYc1XaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love this building it is clean and very welcoming ms Kim was very helpful in getting me the right sized unit for my needs",
"date": "2026-03-31T16:08:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michael,
Thank you for your wonderful review! We're delighted to hear that you found our facility clean and welcoming, and that our team was able to assist you in finding the perfect unit size. Your feedback is invaluable in helping us maintain high service standards, and we look forward to welcoming you back soon.
",
"replyDate": "2026-04-23T20:05:00.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7bda3135-5cb5-4e56-99ec-8322508e125d",
"author": "Kimberly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDcGUC5yHKUgq9txTvdGQInrsTtE_6MannE-loPXUN_e2mM_4D=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve never been in a storage facility with so much character; but it used to be the old bowling alley, so to be expected. It’s a great place for storage and nostalgia!",
"date": "2026-03-28T23:19:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Good afternoon Kimberly,
Thank you for sharing your delightful experience with Mini Mall Storage in Lake Charles. Your feedback is invaluable to us, and we're glad it brought both convenience and nostalgia to your storage needs. We look forward to welcoming you back!
",
"replyDate": "2026-04-23T20:05:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6a87a390-c489-421e-9f88-70c2d6d5ddd4",
"author": "Larry Leday",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTHQ1JYfuE7jzd0sa-I3yGy58xkHBVFEoFC_bat7YvlNndIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-28T23:09:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-04-23T20:05:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "15f1249b-6c1c-4c81-a876-f8e35c44b04a",
"author": "dewaynedkp",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ__InGYJ4zW92tEIRZvA2SadUhB3TLITI_UNBMTUclthyskA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-28T20:30:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-04-23T20:05:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "00ee001f-fdfc-487a-9803-2bfd44e156a5",
"author": "Tony Barnes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrgDdaEilQtCV4x6EzShngjl1QlAcIGa7Y_8gjiqXVuSMI_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy experience , nice lady,and very knowledgeable",
"date": "2026-03-11T15:27:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tony,
Thank you for your wonderful feedback! We're delighted to hear that you had an easy experience with our knowledgeable team member. Your comments truly motivate us to maintain high standards of service.
We look forward to welcoming you back!
",
"replyDate": "2026-03-23T20:05:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "26e4bcb8-80d1-4e97-87d7-8c637cae28b2",
"author": "Antonio Baptista",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBxik32esKsTvfBpZKP8Xq-Ji-bCh14x8vkX02wsUJ1pZ5zrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the pleasure to work with kimbely o my rent unit storage she was very helpful and professional",
"date": "2026-03-03T00:01:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Antonio,
Thank you for sharing your positive experience with Mini Mall Storage! Your feedback motivates us to maintain high standards and continue delivering excellent service. We look forward to serving you again in the future.
",
"replyDate": "2026-03-23T20:05:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a93ac152-ba15-4b75-9ec2-f604e21cae9c",
"author": "B-Lake O",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbZQzdCiwkDmycHqas4kQR1HQHmlZNiYw4w7neru9gz4CfBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kim was knowledgeable, helpful, and friendly! If you need storage/U-Haul go see Kim!",
"date": "2026-02-27T18:59:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your glowing review! We're delighted to hear that Kim provided you with such knowledgeable, helpful, and friendly service. Your feedback is invaluable in helping us maintain high standards. We look forward to assisting you again soon!
",
"replyDate": "2026-03-23T20:05:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2328f3e2-68eb-4dbe-92d1-aa1f0bc67d42",
"author": "Kathia Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLImZ_ztm0t4dMEyQoDgLhJeRjDOGKNvjohPK3voTCYzUbjpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-12T19:31:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2025-11-23T20:05:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0a567261-0fa0-451d-8c43-ecc35f4399a9",
"author": "P James",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKs6S69AWAK84lkpzHksUybJtx_5bYQtmUveMu6msvPmfADgQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had a wonderful experience! The service was excellent — friendly, professional, and attentive. The place was also very clean and well-maintained, which made the visit even more enjoyable. Highly recommend!\n\n-",
"date": "2025-10-31T22:34:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our friendly and professional service, and that you appreciated the cleanliness of our place. Your recommendation means a lot to us, and we hope to welcome you back soon!
",
"replyDate": "2025-11-23T20:06:37.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ee051266-eae9-4135-9a9b-8f79dc78aa40",
"author": "Jana Gallier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIb4Y2bj513ywZsghKXyutWgJr4HReMKGlFXe4bcE_PPP3R=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-12T13:03:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-10-23T20:06:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "92b54d00-315a-4498-8296-fe366715d67a",
"author": "Darrell Kennerson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJS-qBNZMbPKLgxdCso82fJSIjj1TBPe5RO_4FIIWC42ER=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-02T15:13:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2025-10-23T20:06:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fe238c97-a927-44eb-8036-e60ca05524d3",
"author": "Tawana",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQ0H9cI2kjh--ze-rnjHJ7Wgf_-kJD9wTIAmmAPlnN2_lruQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff , very professional",
"date": "2025-09-02T14:57:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tawana,
Thank you for your wonderful feedback! We're delighted to hear that you found our staff friendly and professional. Your comments inspire us to continue providing exceptional service, and we hope to welcome you back soon.
",
"replyDate": "2025-09-23T20:06:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "85008895-cd3c-4bea-aeaa-eee8d9a5530c",
"author": "tamica Pinkney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfvwkX95nE7sBRZcbaPYU8niSI_f98kUKMTYiBNXGjCOSRvh7L=s64-c-rp-mo-br100",
"rating": 5,
"text": "Asome customer service",
"date": "2025-07-14T19:51:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tamica, thank you for your wonderful review! We're thrilled to hear that you had an awesome experience with our customer service. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to serving you again in the future!",
"replyDate": "2025-07-23T20:06:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9bce6ed7-40e8-4e20-ab5b-4ce29b35d0bf",
"author": "A -jaco",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAcbsdU_krTbjSFruZzg4dpPv7WnuUSH7DdZCqCpkW9kxxm24=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ariel is always helpful and friendly.",
"date": "2025-07-14T17:24:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review! Your positive feedback is greatly appreciated, and we'll be sure to share it with Ariel. We look forward to serving you again soon!",
"replyDate": "2025-07-23T20:06:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5bcbf805-81bc-4a6c-bf1b-ca8561f021dd",
"author": "Deantione Standre",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1f0bxwX3tHAP0a852BNXXWxAjUOeH9noZ37e6yjMHt-HvfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage unit and great customer service!!",
"date": "2025-07-09T16:31:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Deantione, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. We're here for you anytime!",
"replyDate": "2025-07-23T20:06:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76f1a5cd-d302-4c5a-b4fa-0735d6f77e72",
"author": "Yettra Beasley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIA15paz8tevd7pcsIKi-ughyT6i6bmz5LRQSw9NAgWc54gAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-01T18:48:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Yettra, thank you for the 5-star rating! We're thrilled to know you had a positive experience. Your support means a lot to us. If there's anything else we can do for you, feel free to let us know. Have a great day!",
"replyDate": "2025-07-23T20:06:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "80714770-35fb-426c-9fef-6933c677b74f",
"author": "Lynn Elie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEn5Fg672hlCTDwAJTe5oGcnKPmWYPfTZLheLWw7AoAyBlZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-01T18:37:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to see your positive feedback and appreciate your support, Lynn. If there's anything specific you enjoyed or if you have any suggestions, feel free to share. We're here to ensure you have a great experience.",
"replyDate": "2025-07-23T20:06:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c5401b73-c676-4b15-8bd5-defab8babfe3",
"author": "Zay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXU9lJmSf56RDikjJm0xIm251Gi5c-uF9pSC-CZo3VkGgEuCRA_=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-01T17:39:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Zay, thank you for your 5-star rating! We're thrilled to know that you had a great experience. Your support means a lot to us, and we look forward to serving you again in the future!",
"replyDate": "2025-07-23T20:06:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c6e01ded-e07b-4985-9a57-7783a13e60ce",
"author": "David Alunit",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3F-Rz8sQfcwEDAAyhcAuhgUAyRzeL1SlxbPN7JG_unCySyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "They did not have the size I needed but Ariel is incredible!",
"date": "2025-06-30T22:10:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello David,
Thank you for your positive review! We're thrilled to hear that Ariel was able to provide you with an incredible experience, even though we didn't have the size you needed. We hope to have what you're looking for next time. Your feedback is greatly appreciated! Best regards.",
"replyDate": "2025-07-23T20:06:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ce9df6be-cefa-458a-b17b-880f0cd313ec",
"author": "Megan Cain",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVGmsc7kRdyEMSWRQqhwV-ouHgnT0OGTq5zMZ1DS-wL7fc85I=s64-c-rp-mo-br100",
"rating": 5,
"text": "The best!",
"date": "2025-06-30T21:18:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Megan, thank you for your enthusiastic feedback! We're thrilled to hear that you think we are the best. Your support means a lot to us!",
"replyDate": "2025-07-23T20:06:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8a582388-567d-4312-806e-661d724e571e",
"author": "Janice Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXONlntgnaKtQUBfZMMnaEFpwuFbL1MjseKfyaGLma-NomCw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-30T21:11:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Janice, thank you for the 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated, and we look forward to serving you again.",
"replyDate": "2025-07-23T20:06:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28c97bee-01d7-41bd-b671-bc328a784d82",
"author": "George Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXu81gWTfTF5rOvRX2gw-6L0xC-FDcIT1dFqwHyhOaHwHYR0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-30T20:11:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, George. Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-07-23T20:06:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "544f5f74-f2e1-4f30-87c4-781a5e7686b9",
"author": "Josie Green",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2Kv_IVmIMoftemMvfbK9RF-xK10cx-2J5tep0FnXPfmtl7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-30T17:17:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Josie, thank you for your 5-star rating! We're thrilled to know you had a great experience. Your support means a lot to us, and we look forward to serving you again in the future!",
"replyDate": "2025-07-23T20:06:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2e7ddc32-c466-4680-b923-8a5211f2276d",
"author": "NIA Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUey_6c-guTlEcy3nrt2v836OHGhKByQY6CNbGOl6Sv4fkkKZtSHA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice and helpful staff.\nEasy process",
"date": "2025-06-25T19:04:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Charlotte, thank you for the 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If you have any more feedback or thoughts to share, we'd love to hear them. Have a great day!",
"replyDate": "2025-07-23T20:06:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ead213ff-3bdb-4281-8fd0-72e740760527",
"author": "T. Lynn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrmtEsrfyyp4vktmSRei825G71aTjF2_7NkrPARQRN9iI1osN_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and very informative.",
"date": "2025-06-22T01:26:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review! We're thrilled to hear that you appreciated our customer service and found the information provided helpful. Your feedback is greatly appreciated, and we look forward to serving you again in the future!",
"replyDate": "2025-07-23T20:06:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b7a61fa8-e81f-477f-b450-3263260d83bf",
"author": "Keena Cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDTvUlXzBKWsbv-XwJ1zoAShWLNV3CBZzc1NSbT6Swl-O82hgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ariel was the perfect example of what customer service is all about.\nWorks with customers in a real understanding manner.\nI would refer anyone I know to use this facility",
"date": "2025-06-16T16:24:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Keena, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!",
"replyDate": "2025-06-23T20:06:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "719bacf6-f172-4d49-b7b4-9e5e979e36d6",
"author": "Whitney Brignac",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvtqCJFKi9CddBj7E7IDaBGSlKZAwtAaWfxITidEEqWI9vrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean 10/10 Ariel and Nick was very helpful. Ariel took his time and explained how everything works. Customer service 10 out of 10.",
"date": "2025-06-12T16:57:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Whitney, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. See you soon!",
"replyDate": "2025-06-23T20:06:37.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "cd92b745-5c3b-4008-80c4-17c02776eea8",
"author": "Michael Poullard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUqwPPXM1wdJSRO88h4JfbD4RPMdLuJhU5AibO5AcZ2uSdXLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-10T18:13:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
"replyDate": "2025-06-23T20:06:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7e9bdd43-3099-4598-bcb8-5566f5514e08",
"author": "julisa fontenot",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5iskRnbdcBD9IYsX1eW9vPlArrcQdIEEjtYKHKeLH3WPQdeCy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini Mall Starage is the best storage building in the Lake Charles area such a clean space full building and the staffs are awesome such a big help don’t forget you get good discounts rate something you don’t want to miss out on check them out when you are in this area I promise you won’t be disappointed 😜",
"date": "2025-05-07T15:25:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings julisa, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! See you next time!",
"replyDate": "2025-06-23T20:07:31.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "87de33db-e483-47ac-ae06-d762ea1850f0",
"author": "James Collins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGhM-NhnpHttBh23-yUpQFcTzerxHACnT3-xsAUiMUbE57X6k=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great services the manager helped me out over two years now wait no problems or no hesitation with services.. Thank you Mini Mall thank you very much for helping me Through rough times",
"date": "2025-05-03T23:19:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey James, Thanks for the kind words! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T20:07:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3e2c93f1-166c-4a1a-827d-acd459f11873",
"author": "Amber East",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVu9P4xDvzOxTESvoQMLRG_7APpHZIGBCD3halPGjuI0ADcTWnWrw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-05-01T21:56:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Amber, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2025-06-23T20:07:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f23fb99b-e3c7-4584-9242-cec723537c2f",
"author": "Herman Welch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKqOfKP91BatK3QJ3p_wrCEdfJGsC72PwKILwzoSYgs89pBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and They work with you",
"date": "2025-05-01T16:54:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Herman, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T20:07:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bb1b8dab-6641-4619-9660-b9a6fe6511f3",
"author": "Richard Lastrapes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxE_GfXMmpl3MkEg-UKPa4Hh6In2e24GZPIHfra2MemZ-SkNo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage facility very clean and easy accessible 👍🏾",
"date": "2025-04-30T11:54:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Richard, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon.",
"replyDate": "2025-06-23T20:07:31.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "836614bb-738b-47e1-adad-5611fcf91435",
"author": "Angelica Hemphill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsXuC4-k_Ob03Q_y30Vs6hyZuJMofI9bhFiF3Yj7nsev1KZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-18T13:24:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Angelica, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. Hope you visit us again soon!",
"replyDate": "2025-06-23T20:07:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "382e1554-a021-4657-98eb-4e5ad4169071",
"author": "Andrew Nease",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQLpOMAP0sWy_RjPrq_CvZUqjrz31UQrR_oqxBiYKDMkNnAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility, friendly and caring owners. 5/5",
"date": "2024-12-12T23:26:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Andrew, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. See you soon!",
"replyDate": "2025-06-23T20:07:31.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "938d6c2c-aaf2-4d2f-a661-900f5ac73319",
"author": "RockyRae 88",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUy5_CO6IF5O2MAWMLhBzPcyL3wjqOswQ5cKF26_VJ8bOG4ss8K=s64-c-rp-mo-br100",
"rating": 5,
"text": "Beautiful quiet space nick is so helpful",
"date": "2024-10-31T17:21:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey RockyRae, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2025-06-23T20:07:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "18dd8cab-66e9-4e62-827c-61bd34cb001f",
"author": "Washington High Alumni",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWvq17Lr7-Xt7cl764qFWtXtjX1J8cVPrmEpaQqo8P-7rMgzM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love being with this company. Your guys takes good care of my needs.",
"date": "2024-10-30T22:07:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Washington, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
"replyDate": "2025-06-23T20:07:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3011614f-faff-43dc-aaec-dedeb6202811",
"author": "Diva D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdaotUZFV5jeLFfwIsaKCLq7YFKZP4RBV-fBKsFytGyxGq_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-29T18:12:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Diva, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! See you next time!",
"replyDate": "2025-06-23T20:07:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7eda8bea-4ebe-4e5a-ae2e-4aefe9b7fff2",
"author": "Brian Paul",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLE9q1Rtp6N6JIxsDDqT81d8l9VW7Vy4zfLe377FkmBt_2vnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-28T20:59:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Brian, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2025-06-23T20:07:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c25760c3-e474-40ad-8939-b8f65cde688e",
"author": "Shereba Haymond",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJUbw_SaUyFst1QyqH--TN_XAMoSoDK5QyqMTejfJJfBt3M_5l=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-26T17:31:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Shereba, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T20:07:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b6a33dfc-3797-429e-b14f-fdd6accd2f20",
"author": "Ronal Reney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJreym2Xdrdq4-gYKS6eDtNb-7FxXYI6obA3FOoL8eqjifFHA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-21T19:55:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ronal, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. Hope you visit us again soon!",
"replyDate": "2025-06-23T20:07:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ae8b9118-e620-4a57-ab75-a2c2dd592aed",
"author": "Wendi Montet",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhrKa9iQo_kHBqJDW8stVf72Id9BKTyqyF0_IHhtltRwctWg85=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I loved everything about this storage facility! The availability for what I needed, the starting special and monthly cost, the gated security and respected privacy, and best of all the staff members. Nick and Ariel were amazing, respectful, considerate, kind, and helpful to me and my family during any visit. Will definitely recommend 🫶",
"date": "2024-09-25T01:51:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Wendi, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.",
"replyDate": "2025-06-23T20:07:31.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "b200218f-5cf7-497d-971e-f5ca974fda8a",
"author": "Jarred Cole",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOgsqFSHjfCzC1AKICErqLFqUCF4toI0uC1k-fbQLxYqs4_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great, personable service.",
"date": "2024-09-22T15:26:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jarred, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! ",
"replyDate": "2025-06-23T20:07:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b528fd6-9733-4265-80c0-aadd8c5a8eb5",
"author": "Tammy Booker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJJaRaBP7mPuAtLOiaa5_TjyX64scqQ2QXWu2T_70fX1BISw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-21T19:07:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tammy, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2025-06-23T20:07:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e062a388-502d-45c4-a592-feaf798e5b62",
"author": "Tia Harvey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITvrDRpp7PhACDxRSpavo12vkYDhMz8BgaA2rNb07noGzosw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Walked into this facility to Mr. Ariel greeting me with a friendly hello and went above and beyond to help get my storage needs met. I am grateful to him for helping me with all of my storage needs. His awesome personality helped a somewhat stressful situation, a hell of alot easier.\nThank you,\nTia",
"date": "2024-09-18T18:15:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tia, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2025-06-23T20:07:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "691c7001-e639-4c61-a64f-4c85d56b5752",
"author": "Jeremiah Willis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpolGdYdEElIZy4NH6IvTNgl-QlX35Or4Q65g-UdZgJb-D-4pE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "It's the staff that makes the difference.",
"date": "2024-09-18T15:11:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Jeremiah, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!",
"replyDate": "2025-06-23T20:07:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "85e2a20a-1ec6-4993-987c-a4c1af7e533b",
"author": "Casey Polk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2K5YeLPf4unzerRQYLyVy3jSpMpUWwBYe04Lkz7TTVRPXVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "He helped me very well and explained everything",
"date": "2024-09-14T14:47:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Casey, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.",
"replyDate": "2024-06-23T20:07:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a23f59f1-f3b5-4460-95bb-15c5baa119b5",
"author": "Cindy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITuYF2Zky337x4qWarfxVGycZxmOni-ucIrjDYUeWkoNUQkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The guys you never want to deal with. The district manager is great too. Highly recommend mini mall for storage.",
"date": "2024-09-05T23:36:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cindy, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!",
"replyDate": "2025-06-23T20:07:31.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f401b03d-b624-40e0-a69a-253cfbeaaa41",
"author": "Chris Hardy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvdO7GPOOEDyrw3jV227o98eNkx_xUVnS9affw6ttc2OH-RQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, Fast service, and Easy Access to equipment for assistance with moving your things. Both clerks were informative and courteous!! Highly recommended",
"date": "2024-09-05T18:36:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Chris, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!",
"replyDate": "2025-06-23T20:07:56.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "f385a55b-c5ec-41ef-91ff-795d6814221f",
"author": "Tue Shaheen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWD4gT6mKHUUtAfSjMk_bASs6Fmze63V0EZ3QtdZrpHwgCOWoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "They did NOT help me move my stuff. Very professional",
"date": "2024-08-21T18:17:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Tue, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. See you next time!",
"replyDate": "2025-06-23T20:07:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "faec9710-50d4-4465-a1fc-ef63c0d1a813",
"author": "Ashley Alexander",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkoKf90hXifw-HQ3bZM212CBkjOIPkdSVlu11NOf8jX51vgSUcDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "These guys here made my experience well worth it!! Great prices and the costumer service was spectacular!! This is my first time ever needing a storage and I would definitely recommend to anyone looking for one! Ariel and Nick are the BEST!!!",
"date": "2024-07-31T21:27:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Ashley, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2025-06-23T20:07:56.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3afc36cf-839f-4815-985e-618b7621fe46",
"author": "Chrissundra Allison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUMoxv7VcoWAD1z7reyx48ujQh9YzC7JgN_oCAuDC3hteqi9L7MOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ariel and Nick are the best customer service agents I have ever come across. It has been such a pleasure dealing with them and they have made this so easy.\nI Thank God for them.",
"date": "2024-07-30T14:09:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chrissundra, Thanks for the great review! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. We're here for you anytime!",
"replyDate": "2025-06-23T20:07:56.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e7e28eda-185b-46aa-a310-5a5582d963c8",
"author": "Don Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuXeuCUAvRLu8cI76CtxNV2eVpirnRGdHOsDg3fqgZwSEELA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is the best storage place I ever rented from .. Eric is a good customer service manager and been good with me all this time I've been renting... so if you need some good storage.. mini mall storage in Lake Charles off of highway 14 is the spot",
"date": "2024-07-03T18:55:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Don, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T20:07:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e43ee45d-de62-47be-bc08-aba609f3889d",
"author": "Grachelle Lozada",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlzCZ-3HnWwkMPqPn7jjgWLT9iDXnsTsmxllUPd9YWJBXHT64=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ariel and Nick are so awesome to deal with! Anytime I need anything or help, they have been there for me!",
"date": "2024-06-14T20:05:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Grachelle, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
"replyDate": "2024-06-23T20:07:56.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c359e228-d40f-4dcb-8321-e26edbc1162c",
"author": "Rogers Antoine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAUOHre23GJJ-nuOqmgHIXFS4_6ml2wzE8TkZjJyvUlSULeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-13T20:25:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Rogers! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2024-06-23T20:07:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5b238cec-dede-4bff-860a-ceb7a1fd3b81",
"author": "Leatitia Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJatYBavMCbUFBxRpX2QM96N1xc6GoMQI_9ugettK7HnCiDFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-20T19:09:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Leatitia, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-23T20:07:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "64ba4132-7348-4896-b360-07a8f39cc670",
"author": "Breanna Carlin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKa8P_GMVYEIzscNALoDrRo6YkPZCdRqh1EbmInm7S_t6PR1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love the service and everything about that place !!!!!!",
"date": "2024-02-22T19:41:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Breanna, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future.",
"replyDate": "2024-06-23T20:07:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9d31bf2d-d886-4aad-ac4a-4e712cb1b837",
"author": "Michelle Benoit",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcfY34oMUtuOntPOrO2dCeJ_7iyCkYMyyazss5y4rlqduvMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awsome and friendly customer service.\nMike and Nicole",
"date": "2024-02-21T19:16:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Michelle, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
"replyDate": "2024-06-23T20:07:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ab0487ea-a307-4518-8bc3-3eda6ff7c6f8",
"author": "Tiffany Langley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUThpaSUq-qochZdrp-8cTgAz3_rAwep_R9L61LeiMRyJddcAM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Came in this morning in need of a storage unit. Was greeted so kindly. Ariel took me over and started the process, showed me the unit and even helped me out. He had a few other thing to do so Nick took over and was so very helpful explaining every detail. So glad I chose this place.",
"date": "2024-02-21T16:01:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tiffany, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We look forward to providing you with more great experiences in the near future. Hope you visit us again soon!",
"replyDate": "2024-06-23T20:07:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "74361004-4334-491a-ac8b-89ceb93112db",
"author": "Shayla Vital",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX41-KPSIbEYoaVkQsIiEN8PBGt-1eAJeYr5TdAriBkwjluVNI=s64-c-rp-mo-br100",
"rating": 5,
"text": "THIS PLACE HAS BEEN A BLESSING TO ME AND MY FAMILY. GREAT PROFESSIONAL PLACE TO RENT AND STORE YOUR THINGS 🥰🥰🥰🥰THANK YOU ARIEL & NICK YOU TWO HAVE BEEN SO HELPFUL AND THOUGHTFUL TO ME. ALSO THANK YOU MS NICOLE",
"date": "2024-02-21T01:29:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shayla, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!",
"replyDate": "2024-06-23T20:07:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e7bd141e-dba5-4628-adf6-4c0ff4acec39",
"author": "Sondra Landry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXgxpgFiMrkGbXJMLwwUZOBZTvKsB1n4KdNoUZqY7W6nH4uSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-20T18:25:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Sondra, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-23T20:07:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "769a3f70-c405-46ec-8027-5c79c4b9af9a",
"author": "Sandra Braxter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKydQzr79u5o2z2BlLtw2CM13s7kG9qCEK-8mpRnybnx1QkRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been with ClimaSafe Self Storage- now Mini Mall Storage since January 2019. There's been several different Managers, but Ariel and Nick have been THE BEST!!! They are always polite, friendly and very helpful. Thank you guys for all that you do!!!!",
"date": "2024-02-16T20:11:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sandra, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2024-06-23T20:07:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3454f092-9ddb-4356-8e48-14ebb29e32a0",
"author": "Ivory Roberts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ12IA5pLSiK7r7mqBwKAFgFjxEJGFOVexX4TpO42ww1GurBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2024-02-15T19:58:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ivory, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.",
"replyDate": "2024-06-23T20:07:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "07fd8183-6f7d-4471-a946-1aeb8e529d09",
"author": "stella mayo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5Z6Bs9f0Yy5dedCJYl7I4OHH1Zaa87KLSLgu3z1pN-69sDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-07T20:02:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "stella, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. We're here for you anytime!",
"replyDate": "2024-06-23T20:07:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5dae40e8-1216-4e07-9ab7-9c625c5fa9d2",
"author": "Throne of Grace",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWr3-LiSq52oSB7srW9izbMsTP-OwSqfPn_GizCIC8LB8L8DaWS=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-07T15:33:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Throne, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2024-06-23T20:07:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4605e475-9f3f-4bfa-95ba-7b886973bc03",
"author": "Nick Guidry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhidFmryrJpSow31FLEYkjccZnEDIsPXpBSXDckfzqXnNiksY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-05T22:12:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Nick, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-23T20:07:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5d83c109-cc66-45e5-8fd7-30a9196c0f4f",
"author": "Dandrea Anderson Arceneaux",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUw_rXVNLiGSI9Bbl9aKRaQvVB8VwzL186bl3t14fnXeJpbJ66I=s64-c-rp-mo-br100",
"rating": 5,
"text": "The process was smooth and very informative, the stafff was very helpful and we really appreciate their great customer service 😀",
"date": "2024-02-05T21:14:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Dandrea, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. We're here for you anytime!",
"replyDate": "2024-06-23T20:07:56.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ecb9d888-90c3-4f08-bcf3-afb70474c8f2",
"author": "Rena Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ16aGmfFmuJ__TlIZ_ffiSy_5EeMT5QyS-Tto9IGEUZbaanw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly, and helpful. I would recommend them.",
"date": "2024-02-05T19:37:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rena, Thanks for the kind words! It is truly touching to know you think so highly of us! We look forward to providing you with more great experiences in the near future. See you next time!",
"replyDate": "2024-06-23T20:07:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4f2f8e23-0c60-4e00-a26f-8bbac4cf9cfc",
"author": "Avel Powers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlpkWZgLeN0MFKf7lxp-407tB8Hib2l2ZUWZ3rNKfEgQdVgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-05T18:09:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Avel, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We look forward to providing you with more great experiences in the near future. See you soon!",
"replyDate": "2024-06-23T20:07:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "14c1e441-9033-4eb2-adc3-e002593b4969",
"author": "Megan Benoit",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtAuXp2L9JXOdrk0FpbQu89-pm6T6oYbMRFgmIja5k2IFbVrU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-30T20:29:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Megan, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2024-06-23T20:07:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eb383622-21b5-47ca-932c-1fb937d038a5",
"author": "Deidra Babineaux",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLj2BLB16vRP32th4V1Pl7JEWSMbykE8yS5f26PK7L9m2G6DA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ariel was very very HELPFUL and very ACCOMODATING!! 👍🏼👍🏼👍🏼👍🏼👍🏼",
"date": "2024-01-29T20:01:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Deidra, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!",
"replyDate": "2024-06-23T20:07:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ff202bde-20c3-4bd5-808e-fb09c77e8cba",
"author": "Keyaisa Siverand",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2Y4Pk9Jtx-p9Bl4OmsIaYb7SqAHPy9CzPtpiWYekwy-l1cg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-23T02:26:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Keyaisa, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2024-06-23T20:07:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9ff7eb70-90df-4484-9e60-4961f03e0f2a",
"author": "Paul Grant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIb5VKXWVGo7yL9EbAEzOHO6fgc8Bxr1I2AkDOa0mio9yvnnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "A guy named Nick saved me 70 dollars today on a storage facility fees ! This is the cleanest storage I’ve ever been to! Make your next move your next move! #minimallstorage",
"date": "2024-01-09T17:07:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Paul, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.",
"replyDate": "2024-06-23T20:07:59.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "8e6e02b4-50ce-43f3-9818-3cdcf938e68a",
"author": "Hakeem Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIY5t2kd5jM4anRH47iz0YnPk50ROYP6-XF7suZohEAZeNZtF7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful",
"date": "2023-12-26T19:54:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Hakeem, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. It was a pleasure to serve you.",
"replyDate": "2024-06-23T20:07:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9cab292d-04df-41a4-a90f-2fa6e1de0791",
"author": "Isabella Doucet",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKw1o99rruc9mEhoD9Ul370Zttgep6oGFA43ctbYV8Z3mXjdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing",
"date": "2023-12-08T15:41:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Isabella, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-23T20:07:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee7e3a9f-5902-4dea-9b1e-7a8c6b12f780",
"author": "Sharon Welch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVS07dxUlGBa9xkF24n9i1Sdpran25evGHbgPLcDISnNfVg_5WrLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The young man that helped us was very helpful....",
"date": "2023-11-20T20:12:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Sharon, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!",
"replyDate": "2024-06-23T20:07:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7c8a4046-0263-486a-af8b-58b44b59a8d6",
"author": "nick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUa5M_Q2-lFTOGM91d2fF3E97r3BseoUWmfQF491Ufe2l_27DA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-28T14:09:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Nick, Thanks for the great review! It is truly touching to know you think so highly of us! We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2023-06-23T20:07:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "51a3243c-edc5-413d-9de3-eaac82ae9592",
"author": "Brandy Wilkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVb-NpdRjfJK3eCbCWY_sjm-Sf3pL0idsj8tl2iOIsk5HiSWLc=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a nice and warm visit with the Guy that helped me. He showed me around to different storage’s until I found the perfect size that I needed! I would definitely recommend this location",
"date": "2023-09-14T03:43:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Brandy, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-23T20:07:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7ff02d7e-ad09-43cf-9fe1-b74cc22f5461",
"author": "Stephen Boudreaux",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJBz5zbRr27bnYxRiw0D0WjhjpSWLkaROIxey-Tk13kqrsNLY=s64-c-rp-mo-br100",
"rating": 5,
"text": "If you’re in need of Storage in Lake Charles check out Mini Mall Storage. Nick and Ariel are top notch and they can get you in the best unit for your needs",
"date": "2023-08-23T14:31:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Stephen, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!",
"replyDate": "2024-06-23T20:07:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "55b7afdf-539d-45c7-a6b0-9065827b5ca7",
"author": "Tia Rich",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBUmo_tiWbH10_tNEQTKt8I6wpXirSxg0jCZyjy-Db25W1dA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "When I left there, I felt like I just left family. Ariel was very professional, informative, and knowledgeable. Thank you for all your help. He was the best.",
"date": "2023-08-10T19:13:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tia, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. Hope you visit us again soon!",
"replyDate": "2024-06-23T20:07:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2b41641d-5e19-43a9-b6cd-65338f9de560",
"author": "Precious Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKC8SpT908OnKw2aUd9oRn-K-KCr44LwcKxSyFm9BXYXYItNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ariel and nick where awesome!!",
"date": "2023-07-27T21:50:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Precious, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2024-06-23T20:07:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5cf7039b-8fb5-4fc5-abde-588337345601",
"author": "Correy Middleton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwKj0g85g9PuVV3T6rm1npSl7tR7t_0iAodIrjqqYnm7TY_KW6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safe and clean facility with down to earth personnel running it. Local manager is great- and has the relationships with cooperate level to resolve issues that always feel like customer service is the priority. Been a customer 3+yrs .",
"date": "2023-07-18T19:57:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Correy, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!",
"replyDate": "2024-06-23T20:07:59.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "5b6a12e2-55d8-4bc4-a7fb-65f0cb7b25b9",
"author": "Patrick Erny",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVr2jvy-wB_Owiy7KWJtGG9gZqMjbEpX5nITeTGat5__JesfVY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Prompt and polite service. Knowledgeable staff. Great rates. Issues were dealt with in a reasonable amount of time.",
"date": "2023-06-30T16:09:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Patrick, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! See you soon!",
"replyDate": "2024-06-23T20:07:59.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "536df1a7-6a36-4d18-9710-2188d8fbd45a",
"author": "Carla Rachelle Meyers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVP4V41BZlx4DVfVA_hwsDsrTS2Dh-G4nwJEekSCTnRrl6saNJU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ariel and nick are the best storage guys in lake Charles , they keep the inside facilities clean and they have improved the industrial storage unit they were on site cleaning it themselves! They are dependable and on point with helping find the best storage in my time of need! And they even have jolly rancher candies! High five to those two well grounded gentlemen that take pride in their job and maintaining or belongings is safe and secure!!",
"date": "2023-06-07T16:42:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Carla, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2023-06-23T20:07:59.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "6c66214a-0029-4c73-88f9-ca5fd1e90f23",
"author": "James Bonnette",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaA4BnYn44kjIFeh8Yhv0VRTBUH4-67kEGSj6rSwZ_iyXCMQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good people great deals..",
"date": "2023-05-29T20:49:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings James, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-23T20:07:59.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e92b3322-6434-4813-ba63-2a6655009d8e",
"author": "Carolyn Edwards",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8yfCGaF2lhrHL_aWDknTF8tOhvM7mfO1YBkIfPskDEOT2sw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ariel Cain provided Excellent Customer explaining and showing me my storage unit options.",
"date": "2023-05-08T19:34:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Carolyn, Thanks for the kind words! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. We're here for you anytime!",
"replyDate": "2023-06-23T20:07:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "58b79b28-320c-4f8e-b831-c96f7e79c423",
"author": "EJ Mia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2K21dmBfT4gX6vnZmSvEnHewi36sZj5goVV1SpyH15AAEAQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great people and a great place to store your camper",
"date": "2023-05-04T16:22:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello EJ, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2023-06-23T20:07:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "808a1fca-60d8-4d6a-8b75-4d339bbebe6f",
"author": "Quinny B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMpEK8gTECqwhAEPjFYxm04mTGtDw64Byz3BK9hSfHlB46sGNo=s64-c-rp-mo-br100",
"rating": 5,
"text": "This storage place is amazing\nNo problems Great staff",
"date": "2023-05-02T13:47:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Quinny, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! Please let us know what we can do for you in the future.",
"replyDate": "2023-06-23T20:08:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d5bbbded-5927-48ae-b3c3-3ced2062749f",
"author": "tessa vitatoe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmHBeakwgTmr3ybLVItbcpTzHGdDzePrXLYIjtlgBSZaHbNeY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ariel Can has the best customer service hands down . This facility gave me the best rate",
"date": "2023-04-11T16:24:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello tessa, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!",
"replyDate": "2023-06-23T20:08:37.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e4b3edcd-5320-4340-b016-7e56e9eb1d56",
"author": "lois carmon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKU1J3v6rTZMNelQWtoAwdEgpDRqY0WVOoqNvrggdNLgU44GA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-29T21:56:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey lois, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2023-06-23T20:08:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "69b5073f-20e9-4841-9f62-82dd1439b008",
"author": "Scott Daigle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXd0-bEB1uXZZsVGDbcpGU8CnOIqRTHtbdrVUXPkTt5veMTJR5K=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service",
"date": "2023-03-29T13:58:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Scott, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! Hope you visit us again soon!",
"replyDate": "2023-06-23T20:08:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98899824-d010-4d10-a4e0-83636f496d38",
"author": "Jamie Haley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2N9KSjYgPRd0-DHa51vHDL5dN6HTmYav7ysPTB0wwbui_yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-18T19:15:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jamie, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2023-06-23T20:08:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7c616c6a-24c1-4c61-bcc6-6ac1ff0024ba",
"author": "Crystal Langley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLStA_EYfOeFQ39AQjgQ78KVDc1ciHLC03JwNKSUUH_K_Kpdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice very courteous\nThe first time that we met them\nThey treated us as\nif we were long time friends",
"date": "2023-03-15T18:35:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Crystal, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2023-06-23T20:08:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "50f62fc1-1410-45ca-b7ed-999a192ef1c4",
"author": "Annie Mouton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3RML500-NbbW-Lx-I89Um_WpJb7gsZ1pBjDdS_3PLL-ZlA_pm=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-15T17:02:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Annie, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
"replyDate": "2023-06-23T20:08:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9d5803d8-975a-4d6e-957e-16a94fea1c6c",
"author": "Paul Fore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKodVr525Jd6GwbbKa4FNWTnP3LaVlcq0dvaLb03zhlv1EZfm4z=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great people to work with especially Nick and Ariel!!!!",
"date": "2023-03-15T15:10:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Paul, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-23T20:08:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c3b6ce79-1af1-462a-9e65-5aae81c33161",
"author": "S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtzBsUHdTBeJSeQ0JJoHkqxNWykQpIZifnmzXpWlo8cN8ARg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-14T19:44:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shaunda, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-23T20:08:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e71285ed-05b6-40d4-9656-c22d909bba23",
"author": "videokings2010",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUM6Utfafqqbgev4dd4-TazPvd-fmudzgTJ9lkZxMUvp0nmWpM=s64-c-rp-mo-br100",
"rating": 5,
"text": "1000%=== Good people... Talk to nick.... Good prices... Safe storage.... Clean facilities.",
"date": "2023-02-08T17:14:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi videokings2010, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-23T20:08:37.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "90861882-01c7-4397-bb2f-cd37ecc4ad08",
"author": "Ashley McDowell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZ6xPFh3p_C5gNC6oL6OfczQsgfr2ncO-PAU0JL0Peb0IlZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great job",
"date": "2022-12-06T15:17:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2023-06-23T20:08:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3c4e1433-391b-4454-9423-279c284317d9",
"author": "Tasha Cochran",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCk-AYA02iGskngMMZn9UUOrxYBIHYQPRUbvgmFBV8PELIQCkM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and helpful staff!! Highly recommend!",
"date": "2022-11-18T16:02:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "954a9b01-94f8-4d00-a580-0c9f2923d7f2",
"author": "Ernesteen Valere",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4hb9gTIMFo8K7rI5JeoPltVxUKq25QHiEP8xKInqLQzfQcI8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2022-10-19T21:32:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ernesteen thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2023-06-23T20:08:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "543c4ea0-9984-4008-84a8-42cdfa6fe76a",
"author": "Ariel Cain",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdD9eowO1bskXMaPzHfPQ0X4cWwecG7VneS-XGCYWcYhGz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful people and great for storing all of my favorite things!",
"date": "2022-08-17T13:43:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ariel! Thank you for the review! We strive to provide the best experience for all our customers so they feel safe leaving their Storage in our hands!",
"replyDate": "2023-06-23T20:08:37.000Z",
"tags": [],
"sentiment": "positive"
}
]
}