{
  "summary": {
    "average": 5,
    "total": 53,
    "distribution": {
      "1": 0,
      "2": 0,
      "3": 0,
      "4": 0,
      "5": 53
    }
  },
  "reviews": [
    {
      "id": "b20c2cf2-6cc8-4ccb-806b-5ec4cc7d4041",
      "author": "Victoria Darbonne",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrCK5pFR1ApmzifuXX8-1n-868bOYmSMrnT4jS1TWUoka-DQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-06-02T00:00:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.<br>If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
      "replyDate": "2026-06-08T05:04:54.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2e75f0b7-91a5-4ba0-a9cd-6b7da0939c75",
      "author": "vickey soileau",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVE8aQpagQwjXmPEwEjgjEpfSxMcNb7sCAm18rZGyvO3BmImbSn=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-05-26T20:52:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
      "replyDate": "2026-05-29T05:04:54.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5b943b04-94e0-42fe-aa2a-e016fa88118a",
      "author": "josiah simien",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3rs_yBcVNf-qiGEL2dh0FgmHFEDDhfyJsi5nOAfwiCHwgMTM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-04-04T18:25:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If<br>you have any more feedback or need assistance in the future, feel free to reach out.",
      "replyDate": "2026-04-29T05:04:54.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8b9e3e6c-2c3e-4de2-858a-0833dc3493ce",
      "author": "Kimberly",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVV5go2F-vkozFqw1RwzivXeJvzEM677rmXlp4-C2T-UEXP9z8=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Love that these storage units are non-climate (so they're cheaper than climate controlled) And everything is in this insulated warehouse with huge fans for air circulation. It really keeps it cool in there. These aren't your traditional drive up units totally exposed to the elements. Your stuff is protected within your unit and then within a large warehouse, like double protected. As you can probably tell, I was pretty excited to learn this about this Mini Mall Storage.",
      "date": "2026-04-04T16:41:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Kimberly,<br><br>Thank you for your enthusiastic review! We're thrilled to hear that you appreciate the design of our storage units and the added protection they offer. Your feedback is invaluable in helping us continue to provide exceptional service. We look forward to serving you again in the future!<br><br>",
      "replyDate": "2026-04-29T05:04:54.000Z",
      "tags": [
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3a8067f4-10b0-433f-ab4b-d04a58dac787",
      "author": "Dameka Asberry",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWas6Z4jbOZsUi2nGdSjZFc0bF1U1Mwcl3hF36jSHPWNy2wNUR-=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I’m having the best experience here. I’ve lived in Baton Rouge all my life and had horrible experiences with storages and the staff but Ms Kim was so sweet and kind and very very helpful. I actually feel like she needs a raise lol. But yes I highly reccomend!!",
      "date": "2026-02-25T02:04:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Dameka,<br><br>Thank you for sharing your wonderful experience with us! We're delighted to hear that Ms. Kim's kindness and helpfulness made your visit exceptional. Your feedback is invaluable and inspires us to continue providing excellent service. We hope to welcome you back soon!<br><br><br><br>",
      "replyDate": "2026-02-28T05:04:54.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b0b32c3b-7a0f-4ef8-b2ad-ce34fa273ad9",
      "author": "Loleta Ann",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJV5WCdRSs3GTbbgX2CrD2BBxeDSVMyzuQHpKNq9m-GYJdLjg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Good service they work with u and very nice",
      "date": "2025-11-08T19:35:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Loleta Ann,<br><br>Thank you for your wonderful feedback! We're thrilled to hear that you appreciated our service and the friendliness of our team. Your support encourages us to continue providing excellent experiences.<br><br>We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2025-11-29T05:04:54.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "476d334b-4ca5-4061-9258-74cf9d1c7d44",
      "author": "Angie/Al DeVille",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKher5JoTVMLA7gSMC8kxh_ZbUC5D1w0GBREi2Cd-xroHgiA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Brad was very helpful & knowledgeable.\nI was in a rush and everything went quickly.\nI’ve always been satisfied with this facility.\nThanks Mini Mall Storage",
      "date": "2025-10-21T18:45:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Angie,<br><br>Thank you for sharing your positive experience! We are thrilled to hear that Brad provided helpful and knowledgeable service, ensuring everything went smoothly during your visit. Your satisfaction is important to us, and we appreciate your kind words about our facility. We look forward to welcoming you back to Mini Mall Storage in the future!<br><br>",
      "replyDate": "2025-10-29T05:04:54.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "d196b4af-de5d-487c-b8f6-58147beec167",
      "author": "David Ceasar",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXP9aTt5RmBqiS67ynpIKnEtEo8iFsp9ZHTB0R1FclB0naLE37=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Nick has been informative, helpful, professional and always willing to find the best solution to.make the experience better overall. I've been here since Laura/ delta 2020 and this property has been extremely great.",
      "date": "2025-08-30T14:21:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello David,<br><br>Thank you for sharing your positive experience and for highlighting Nick's professionalism and helpfulness. We're thrilled to hear that you've had a great experience over the years. Your feedback motivates us to keep delivering exceptional service. We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2025-09-29T05:04:54.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "03f6581b-61f3-4063-948f-5d762e0d1bec",
      "author": "ana garcia",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1guBSroe2fwgNTG_MZYfT_COIztI35N31vk0gE-M18m_2NdquOg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-08-26T22:03:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us<br>know!",
      "replyDate": "2025-08-29T05:04:54.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6d98df38-0b4a-40e8-9f7c-1aa1d6dca448",
      "author": "Richard Lastrapes",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxE_GfXMmpl3MkEg-UKPa4Hh6In2e24GZPIHfra2MemZ-SkNo=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great clean storage facility and friendly staff",
      "date": "2025-08-01T18:14:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Richard, thank you for your fantastic review! We're thrilled to hear that you found our storage facility clean and our staff friendly. Your feedback truly means a lot to us. If you have any more thoughts to share, we’d love to hear them.",
      "replyDate": "2025-08-29T05:04:54.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "675d4651-d0c0-486f-a765-c544a8b6e171",
      "author": "Stef",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGlj5RwLgwEA21kSWYMb7gYP2H_LI_MDD1i0ie1mkpnxekkwJz=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mr. Nick has been very nice and kind and mini mall storage was very good to us and I’m thankful for that.",
      "date": "2025-07-23T18:21:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Stef,<br><br>Thank you so much for your kind words and for taking the time to share your positive experience with us. We're thrilled to hear that we met your expectations and provided you with great service. Your satisfaction is our top priority, and we're grateful for your appreciation. If you ever need anything in the future, feel free to reach out. Thanks again for your wonderful review!",
      "replyDate": "2025-07-29T05:04:54.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f329cb38-05df-4ea0-b7d8-fd54f6da64a4",
      "author": "Gretchen Carter",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUGglosZ1TvOCEQ5YanQaXgP9po5e2K4L4Mhf_U0D3UvfHtg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mr. Nick is the best come to Minnie Storage they have the best storage in town good customer service always smiling if he can’t get it, he will get it. Find a good storage.❤️💯💯🥰😍",
      "date": "2025-07-12T16:17:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Gretchen,<br><br>Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team at Mini Mall Storage. Your kind words and support truly mean a lot to us. We look forward to continuing to serve you with a smile!",
      "replyDate": "2025-07-29T05:04:54.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1f6a1d54-9efd-4771-8c4f-6461fd2fe2ed",
      "author": "Shamika Guillory",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1mmQXCEhY2DbgrLu8rYxTswu-MeApblT3B7adeZiIhDHlpQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very helpful, I’ve been done business since Nov 2024 they are very patient and kind!",
      "date": "2025-07-12T15:17:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Shamika,<br><br>Thank you for your wonderful review! We're thrilled to hear that you've had such a positive experience with us. It's great to know that our team's patience and kindness have made a difference. We truly appreciate your continued business and look forward to serving you in the future!",
      "replyDate": "2025-07-29T05:04:54.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ed443fb4-337f-4842-b0a9-59b66d243333",
      "author": "Nate Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5vXWRUWHje2kgppi5_9yWFH8cNDk2EMUocM9e7KWUN_dsT-o9=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great experience at mini mall storage made sure they helped anyway possible",
      "date": "2025-07-08T20:52:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Nate, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!",
      "replyDate": "2025-07-29T05:04:54.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "24d3f053-f0da-48ce-810f-1b7c396d512f",
      "author": "Yettra Beasley",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIA15paz8tevd7pcsIKi-ughyT6i6bmz5LRQSw9NAgWc54gAg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-07-01T18:48:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Yettra, thank you for the 5-star rating! We're thrilled to see you had a great experience. If there's anything more you'd like to share, we'd love to hear it. Have a wonderful day!",
      "replyDate": "2025-07-29T05:04:54.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "317224e0-af3f-471e-93aa-5942e89022b1",
      "author": "Lynn Elie",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEn5Fg672hlCTDwAJTe5oGcnKPmWYPfTZLheLWw7AoAyBlZg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-07-01T18:38:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Lynn, thank you for the excellent rating! We're thrilled to know you had a positive experience with us. We look forward to serving you again in the future!",
      "replyDate": "2025-07-29T05:04:54.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "27ac4519-da13-41e7-8c78-e89eb86834d8",
      "author": "George Williams",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXu81gWTfTF5rOvRX2gw-6L0xC-FDcIT1dFqwHyhOaHwHYR0g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-06-30T20:11:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi George! Thank you for sharing your positive review! We're happy to know that you've had a great experience with us and look forward to your next visit.",
      "replyDate": "2025-07-29T05:04:54.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d71ae3ae-4c13-4a24-9371-042ca71bfa1a",
      "author": "stella mayo",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5Z6Bs9f0Yy5dedCJYl7I4OHH1Zaa87KLSLgu3z1pN-69sDg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I this the best to hold ur belongs",
      "date": "2025-06-26T18:34:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Stella, thank you for your glowing review! We're thrilled to hear that you find our product the best for holding your belongings. Your satisfaction is our top priority, and your kind words motivate us to keep delivering high-quality products. If you have any more feedback or need assistance, feel free to reach out. Enjoy using your purchase!",
      "replyDate": "2025-06-29T05:04:54.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a0a19b1f-5f2b-4393-b91c-2dbde475aa29",
      "author": "Toyia Welcome",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLijtZYFJbxvJPWgK6shA_G7RmDl8hFAaeKvnTCgdzD6OhuFA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "ThE B.E.S.T. BESTEST Storage company In the Lake City... it's climate controlled, clean, and the customer service is top notch 👌🏽",
      "date": "2025-06-17T17:40:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Toyia, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
      "replyDate": "2025-06-29T05:04:54.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "46eb6039-7900-4448-b359-3c682c64fc73",
      "author": "Johne Marshall",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoRX8cGJJKR5D49GSa356vrLlqXqBSffRlZiMwH4ixDao4hqi5BQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Sales Man Nick been a great help throughout my time here ! Thank you soo much !",
      "date": "2025-06-07T14:23:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Johne, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-29T05:04:54.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "dd31cf90-f45e-41a2-ade5-77791722f0f7",
      "author": "Shayla Vital",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX41-KPSIbEYoaVkQsIiEN8PBGt-1eAJeYr5TdAriBkwjluVNI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This place is awesome ! Feels very familiar. Like home. 🥰❤️. Staff is great and flexible but also consistent and growing into bigger and better 😉",
      "date": "2025-06-03T17:35:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Shayla, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ed4184aa-6709-44e6-aa72-a801afb5b703",
      "author": "yep me",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXorpEMlrtiJYNnBfPJdUUDo7NwCNxhPi_V5x6l0gmfG9gXw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very Knowledgeable, good vibe",
      "date": "2025-05-16T18:49:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings yep, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5c113b65-1c75-4c96-8e45-47febfe236b1",
      "author": "Casey Polk",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2K5YeLPf4unzerRQYLyVy3jSpMpUWwBYe04Lkz7TTVRPXVQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-05-15T16:51:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Casey, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b6da1a86-b7d1-45f3-818a-39f529aa4b79",
      "author": "Devon Kell",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVWR3AceksZiuISAy0BS152ysNMMtYOQs63DHZy7Hre-Fl2qgV=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Fast easy, got a tour of each size unit to find the perfect fit, gentleman nick at the front counter was amazing 👏",
      "date": "2025-04-26T22:29:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Devon, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! See you soon!",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8dba14e7-c287-4ab6-82cd-016c21ad6fde",
      "author": "Robert Antoine",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTwNuXYAK2NEP1fUY9MutzyoL1D7cSuANCHlYGxoJmtuqaVw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This is vanessa maurx i want to give a thumbs 👍 up to nick and aerial for there outstanding service on both locations which includes  hwy 14 accriss from popeyes and industrial hwy if your looking for a clean and courteous service aerial and nick are your guys keep up the good work fellas😃",
      "date": "2025-04-22T16:18:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Robert, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b1293297-0714-4a44-a742-bfd15cc012b6",
      "author": "Sandra Braxter",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKydQzr79u5o2z2BlLtw2CM13s7kG9qCEK-8mpRnybnx1QkRQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I've been with Mini Mall Storage since it was Climasafe on Hwy 14 in Lake Charles (2019). Nick and Ariel ARE THE BEST!!! Their customer service is topnotch!!!",
      "date": "2025-04-12T21:13:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Sandra, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. We're here for you anytime!",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3f6cfa73-4672-409c-bf14-75013cf7aa23",
      "author": "willie woosley",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNVuYokWw6c1wDddmYCJmarCl-EcVsla7vxUR7iRE2OBqKTbU=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "They have the best customer service in lake Charles",
      "date": "2025-04-11T22:03:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "willie, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. Hope you visit us again soon!",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "31dbd4ce-9ee6-4ba7-9f38-71e211402438",
      "author": "Thea Hall",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlRmJCb4BKkrqXui9-jZT2WQ0kXGccx3VBjS_RVUg0dJzcfw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Use the mini mall storage workers are the best and they are clean and dry and I love them 😍",
      "date": "2025-04-04T20:55:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Thea, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9cccc691-5283-4b2d-ae39-ee1980cc42a2",
      "author": "Mr Deuu",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXtaIR27UNipth8tX74-MLNAbPdw_kr-pcaKLVTUcnmxHF=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-03-22T19:19:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Mr, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "aca317c1-81c8-4d86-a166-e9f9f891c7f0",
      "author": "Michael Garriet",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcP3EM6sok85KURb_ezops4ikaVoG8PLTydmAUWduVCND-BZMv=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service and goes above  and beyond to help you thanks for all your help",
      "date": "2025-03-17T14:18:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Michael, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. We're here for you anytime!",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "786c184c-64c0-4be5-af9d-91b6e0c41c77",
      "author": "Cecil Semien",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTeJClYRF0VADILzEsLysrRWAkIeiXO3YUBd_iMEY5Nt3XCA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-03-15T17:18:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Cecil, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3f05415b-3a31-42ad-b2b3-ecaeca814532",
      "author": "Angelica Hemphill",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsXuC4-k_Ob03Q_y30Vs6hyZuJMofI9bhFiF3Yj7nsev1KZg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly",
      "date": "2025-03-13T16:56:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Angelica, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7f72ac24-486a-46ce-9d8a-49a82c96b080",
      "author": "tamica Pinkney",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfvwkX95nE7sBRZcbaPYU8niSI_f98kUKMTYiBNXGjCOSRvh7L=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Clean goood management  lots of storage",
      "date": "2025-03-08T20:47:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey tamica, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "02222de1-ca2a-4a4c-965b-f36515f8a14f",
      "author": "Lachanda Semien",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFj-xB9WGsWM6ZxgeWqs2sKgHtOZNsp--0C409jWJ_egQRLX6qNg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Been here a few months and enjoy the service",
      "date": "2025-03-06T18:42:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Lachanda, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a6279ede-e652-4321-bde5-33acf9edca14",
      "author": "Jarred Cole",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOgsqFSHjfCzC1AKICErqLFqUCF4toI0uC1k-fbQLxYqs4_Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "5 years of excellence service. I would definitely recommend their services. The staff is incredible.!",
      "date": "2025-02-27T20:54:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Jarred, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon.",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1fb8620c-43f3-468e-b22c-77d83490ecf2",
      "author": "Kimberly Curtis",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZDmT9C-phWTcjCYUB4Bp6hsyuQGbFaSW_rHduuIKp_HnT8jk=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We've been here almost a year with storage of our RV. Such nice people and have never had any security issues.",
      "date": "2025-02-27T18:42:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Kimberly, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "30fea73d-05ba-4746-ae70-b94cd936ab83",
      "author": "shannon williams",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0-ymWZL25NeayZcyeiFGdYS82_-d5IkNQJkHZOK6wpdxd3trXxg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I’ve been using this storage facility since December haven’t had Any issues? I definitely recommend them",
      "date": "2025-02-27T16:59:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "shannon, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! See you next time!",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "25c5a15b-a412-4f99-a334-fac7fb4d1604",
      "author": "Jordan Dale",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInDhd2NLnC27ayORy8IPptV3GwWz9ebf9S_h5Y0WOBdfpNuQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Best storage place in town!",
      "date": "2025-01-23T21:16:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Jordan, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. See you next time!",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "55ac4642-c33f-4acc-b6f4-2818e9b39081",
      "author": "Chris Mattix",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBvH6I0ShvhaV8mlp0GdQwng7o4jxcJ56dodeII3UbxRB8qjbX=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great management, awesome service!",
      "date": "2024-12-13T21:21:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Chris, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6129204d-ba0e-4c35-9c0b-a41a47c2122b",
      "author": "Jacob Ellis",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3o2r6f8Ii2SCeO3LzyjSbtpHfsJIsWIWxPTdTzYe65nwk4ia0=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "No issues ever. Ownership is top notch.",
      "date": "2024-12-13T14:48:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Jacob, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. We're here for you anytime!",
      "replyDate": "2025-06-29T05:05:16.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "206c9ba8-5577-4819-a532-1fbf65860f08",
      "author": "Jordan Roark",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9snDY6YLeanCCzINRYsJSCek7iRWsiW-z3cp3v5rxOGifHQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place to store all your whatnots and doodads. Good location and good management.",
      "date": "2024-12-13T10:30:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Jordan, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!",
      "replyDate": "2025-06-29T05:05:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "32f41093-94fe-4a42-8238-61c479ab94a6",
      "author": "Anthony Cantu",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-e8LNjxiu1Jklxs0pjex1rmpCAsNBVNXV_Y6-3b1vWvYxGaw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Convenient location with great management!",
      "date": "2024-12-13T07:08:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Anthony, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-29T05:05:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ef777930-02b6-4b63-a40f-f8063baf563d",
      "author": "Jacob Rapier",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpQ13Ek0r2d8D_t8wvCkI3BpCs9dSu2SfV-b8hjaR4gSuJKFd9=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great management. Very professional",
      "date": "2024-12-13T03:42:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Jacob, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!",
      "replyDate": "2025-06-29T05:05:28.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8aaec063-21c2-4390-b3b5-836bed85e340",
      "author": "Nick Schuetz",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzUNY2-kSn-yk6siT3GmKMwxHLfwpeh_EPpsQnK-6jDUo9SJrI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-12-13T01:29:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello nick, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
      "replyDate": "2025-06-29T05:05:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e42bf5f0-7e69-4025-b098-4aadc241714a",
      "author": "Matthew McDonald",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUT3FhtYOibfDBwiBHcTqE8GcvMCqKReGvubBnlyUWTtOR0BIfs=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2024-12-13T01:04:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Matthew, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-29T05:05:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ff961426-0c12-4d20-9cf7-94043a3d53a3",
      "author": "Kurt Larson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRfsGRNPlttUpTi7ZlU7NRyaIF7HUV-rRbC53ilkEujAu6AfQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Awesome storage area, very convenient and accessible",
      "date": "2024-12-13T00:55:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Kurt, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. Hope you visit us again soon!",
      "replyDate": "2025-06-29T05:05:28.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "cc921b2a-5c3b-4cce-ae81-38aa197cfe3f",
      "author": "Beau Valdez",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoZ46-SqMdcQVdF_yovvN4CGPxH2-Lp98d73o9lHXV6jcxlOp2=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-12-13T00:51:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Beau, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
      "replyDate": "2025-06-29T05:05:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5fbb8684-5c77-4cf9-ba13-17b5a5e4624e",
      "author": "popejoshclii",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFAzvOkf00MSCk3hMV14Z-Hpk0ry4QZ5NrZzNfRzfIepI87A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great storage facility. Reasonable prices. Discreet.",
      "date": "2024-12-13T00:31:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "popejoshclii, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
      "replyDate": "2025-06-29T05:05:28.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "df7a0436-3c30-4602-97fe-38bbeba08b70",
      "author": "Andrew Nease",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQLpOMAP0sWy_RjPrq_CvZUqjrz31UQrR_oqxBiYKDMkNnAw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly service and a fantastic facility!",
      "date": "2024-12-12T23:27:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Andrew, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. It was a pleasure to serve you.",
      "replyDate": "2025-06-29T05:05:28.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9e64001b-cedd-43a7-94c6-a5ea424cb385",
      "author": "Murphy Edwards",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYPaWHfEEaD00TNeLK8d1WIG2OhdRJZGewGXHhkgusep5qeLon=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-11-22T21:14:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello murphy, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! We look forward to seeing you again soon.",
      "replyDate": "2025-06-29T05:05:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "f68b3da1-cb19-44e0-b312-4299a0219cd7",
      "author": "Megan Benoit",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtAuXp2L9JXOdrk0FpbQu89-pm6T6oYbMRFgmIja5k2IFbVrU=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-06-20T20:03:22.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Megan, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
      "replyDate": "2024-06-29T05:05:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2dc91016-b260-46f5-8bf3-881af2706936",
      "author": "Ariel Cain",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdD9eowO1bskXMaPzHfPQ0X4cWwecG7VneS-XGCYWcYhGz=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-06-20T18:46:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Ariel, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon.",
      "replyDate": "2024-06-29T05:05:28.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4bf89b5b-6588-4708-bedb-d260c0b026d0",
      "author": "nick",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUa5M_Q2-lFTOGM91d2fF3E97r3BseoUWmfQF491Ufe2l_27DA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-05-28T14:57:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Nick, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
      "replyDate": "2024-06-29T05:05:28.000Z",
      "tags": [],
      "sentiment": "positive"
    }
  ]
}