{ "summary": { "average": 4.9, "total": 613, "distribution": { "1": 11, "2": 2, "3": 5, "4": 9, "5": 586 } }, "reviews": [ { "id": "d8b64adb-b3f4-4ec9-9af1-3a3b833aff67", "author": "Justin Hill", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-08G_M3LAeDPdwFbudY2EA7ebSWbecwCwMZErM5ji7fSc8VZt2g=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Thanks Jill - so easy to get started", "date": "2026-06-20T15:57:02.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "435d1d48-2970-45bc-a354-be9230d6ed49", "author": "Karell Hill", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgM-R3j0W68ZAu3D3BDWlUYZS_aeu2ZSdE4YeUBKDzyYvTbg=s64-c-rp-mo-br100", "rating": 5, "text": "This place is clean and very has great customer service. It’s feels like home hate I’m only here for a short time.", "date": "2026-06-19T15:36:05.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "price" ], "sentiment": "positive" }, { "id": "dd231903-98f1-46f4-9574-02424687d974", "author": "Kathryne Carruthers", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXk4ZVpB8lLjWb2fWew-IKRm3_kVQDRxM9tapFTszFyJgtbViI=s64-c-rp-mo-br100", "rating": 5, "text": "The lady at the front desk was so helpful! She noticed I was having a hard day and took it upon herself to hold my hand and even pray for me. You don’t meet good people like that often. I was so blessed to have met her.", "date": "2026-06-19T14:36:11.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "91a3fc22-b281-41ea-8390-e802e919712e", "author": "Reggie Nic", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUt5c2Sj8goNaNXAARvdIAOEBVlq2ynooJVE5k3Jus_99RIUwM3=s64-c-rp-mo-br100", "rating": 5, "text": "I am a new lease owner here at the Mini Mall storage and I must say that everything so far has been very pleasant. From the interaction with reception to the cleanliness and ease of access of the facility.", "date": "2026-06-16T17:58:04.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "d5d70926-a102-4c56-809b-6b325076a045", "author": "Ashley Neville", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMrqFtiAB2p6rzZ0ZkDdgmrMeA5Dn3EkPtU3O_55ZyVlwGLtrY_Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I love this location the lady at the desk was so nice and helpful. Fast and Friendly", "date": "2026-06-13T21:28:06.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "04142ff1-3d76-474a-ab4c-29fe8587f9cd", "author": "Drew Bradley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHCOKNAWExf1dsWHicfAHEBtEg-q85FVhO-JFcd0jVE7pTNg=s64-c-rp-mo-br100", "rating": 5, "text": "The staff is always so helpful!!!", "date": "2026-06-13T18:33:03.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c7a66470-51a5-4c6f-a565-9061be95df6b", "author": "Sapphire Satori", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUk6EKyOVLHR39RImblvmECklFXm_PFdfLMXoZ_JDpR9bHuhIL3=s64-c-rp-mo-br100", "rating": 5, "text": "Jenny was super helpful, she gave us a tour of the facility before we signed off!! The place is very secure, and requires no physical locks, depending rather on digital locks through an app on the phone. Security cameras everywhere, and everything feels super fortified and safe. I would recommend to anyone living in the New Orleans area. Definitely seems weather safe!!!", "date": "2026-06-11T19:59:38.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "dbe97dc3-d0f9-4066-858c-6538da0cb3a5", "author": "Devon Fielding", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIJvPXMh3flnyCViaOid2X1KFW9OEX31G3XFMQ3z1zNteGBA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-06-08T20:42:34.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c66e0ef5-5008-4054-ab41-62a2185dba8c", "author": "Daniel Carlton", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0hTUC3VsarLGUkVhEh1H5VHNJZvVqBEj1ws_nDpaOTbglF7v7=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great facility, fantastic price, and JILL!!!\n\nThat pretty much sums it up. Nestled between the LGD and the highway, Mini Mall is a great location no matter what part of town you live in. The accessibility and system are the most modern in town - we open gates and activate the elevator with the app. The staff keeps the entire place not just spotless but dustless. You will absolutely not beat their prices even when you roll in the insurance. It’s a LOT more affordable than all the other places we looked at - a LOT. And best of all, Jill is at the desk Monday through Saturday to give you the warmest, kindest, most personal assistance imaginable for whatever you need. I give myself a little extra time whenever I stop through to make a coffee and hang out. It’s everything you love about New Orleans and everything also works the way you want it to. Rare and special find. You’ll wish you had more stuff you don’t know what to do with.", "date": "2026-06-07T01:40:14.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price", "access" ], "sentiment": "positive" }, { "id": "8016424c-b9ba-41eb-93a3-1ff505a0516a", "author": "Ajumoke James", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8i83DBEKnmht3l75hBYFnnDw_KWzZhntoC1wWlFRs8gk_t0p2kA=s64-c-rp-mo-br100", "rating": 5, "text": "Ms. Jill was absolutely amazing. She was professional, funny and so helpful. She made my experience seamless and efficient.", "date": "2026-06-04T18:36:00.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "bdad8172-61d8-4037-8e42-2e8673f4a4b0", "author": "Jenn G", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-KgAIjJpLznDmohVu1pqh6jH3CFpZGpQlNWvjebMaW_hmjhgW=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Selena was attentive, friendly and helpful. She took the time to show me the facility and how things worked. Excellent service and very clean.", "date": "2026-06-04T15:58:07.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "57d6ca36-6cf5-40ab-89df-620b745a9032", "author": "zoe broussard", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGqb-Z5MOA_u3zpRO9-oRlbdLVTTWNLAi9H0veufH7aC9fMw=s64-c-rp-mo-br100", "rating": 5, "text": "The location was very clean. The rental process was very efficient and quick, and the employees were super friendly and entertaining.", "date": "2026-06-03T22:14:01.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "eea60d21-7753-48c3-9c57-2174d98e83ec", "author": "william inscoe", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKO_VK6Tuj0_BSzjW8HQ_9RKemzgfuOEUvv96UkxmqezxvfPg=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was great!", "date": "2026-06-01T17:25:39.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "1e250a45-9649-41ce-b93a-a324d1825a12", "author": "Nola Logistics, LLC", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtkq6zQ8zAGEC81YJA55Yi0ZNjs5IdAZwqKq0k66FYQB2K66Uf=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-06-01T16:06:59.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6592adf5-b7cb-4192-8f10-508d82cc594f", "author": "Megan O'Connor", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHIPPhj9oN_LPq493gOqIErxqrOxbWHjWGgAQCVPneZSMBqw=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was so lovely and made the entire process so easy!", "date": "2026-05-29T22:30:49.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "00f6180e-3cf2-40a4-948e-735bf2a2049b", "author": "Nicholas Wall", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWmAckxRjUdhPqdhL7uo6honGA-3B_34i823TLwhKmjuZr5g=s64-c-rp-mo-br100", "rating": 5, "text": "Cindy and Jill are the best. Highly reccomened this storage facility!!", "date": "2026-05-29T13:58:05.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f85d923e-0c14-4c29-acc5-6e3d672c91f2", "author": "Tiny Tacos", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzqGt8rKkwd65JXJOTUgVv5iR2fhA7SLy3KYpqoITlP04KRA=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was awesome! Helped us so much.", "date": "2026-05-23T18:52:36.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "978e5dbd-9ffa-4de1-addf-0edaedcfaf3a", "author": "Bryan Martin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnvO0IVQKrlzdrWxgSUaAleGS2fn2mxVJFp7qDQrDE7Px80g=s64-c-rp-mo-br100", "rating": 5, "text": "She was wonderful very helpful will use in the future", "date": "2026-05-23T16:02:40.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "abe93354-783c-4ee4-a0bb-7cdaa35aeb80", "author": "Rosanna Ricks", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHFv-9CLVbZpjv2HTh7907lYAHKJaGwj1d0RLgPPoZ9HneFw=s64-c-rp-mo-br100", "rating": 5, "text": "Jill is the sweetest and super helpful. If anyone deserves a raise, Jill should be first runner up! Thanks Jill!", "date": "2026-05-18T16:42:53.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "76b46919-9a7a-4953-898c-b8d3f6db1caa", "author": "Will Gray", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPTqbxvmf49PwhQZ9ATuk4HVVqanvCuIhEayu2PkVa4_ombYKJ=s64-c-rp-mo-br100", "rating": 5, "text": "Jill has been the absolute best. Such professionalism and care goes into each and every customer. I will definitely recommend this storage units.", "date": "2026-05-12T20:31:57.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1d310757-e41f-487d-a020-c835c5bad053", "author": "Robert Barr", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCCHPvgbzJIW_krdRQdNF2yj_uYMQWNzA2Y00uQ2TClbo1RXAh=s64-c-rp-mo-br100", "rating": 5, "text": "Jenny was great. She walked me through the process and showed me the unit.", "date": "2026-05-11T20:43:52.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "1aa49342-15d7-42f3-8d49-3f9ba78caa35", "author": "Ian MacDonald", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWss_N21JZeKdvn8oeQibAVrbl_ZkNKfM3YJN6_zKUj7y9NvUeW=s64-c-rp-mo-br100", "rating": 5, "text": "This location is very clean and has a high tech security system. Jill in the office is very nice and professional.", "date": "2026-05-09T15:08:22.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "babda79e-90e7-4b95-b26f-b93e40b61f6c", "author": "Carol Anne Raffa", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6hoa2hBy1zxbburS7tSVKGUcyiBDxnn80PN6QCd-YeKGJdw=s64-c-rp-mo-br100", "rating": 5, "text": "Jill is the best! I never thought I'd say this about a storage facility but I honestly look forward to bringing my college kid's stuff back-and-forth to store for the summer! Jill greets you like you're family. She's warm, kind, and excellent at what she does. The facility is spotless and easily accessible. I cannot recommend Mini Mall Storage enough!", "date": "2026-05-07T16:20:47.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "6154443a-1f31-4727-80ce-6845d98d0036", "author": "Christal Toh", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6lz1B-MwMvEYEmqEYTcr-w60WpvxVmqRrNPf_s3o9fMrBlM7h=s64-c-rp-mo-br100", "rating": 5, "text": "Jill and her Co-workers were an amazing help. Jill did a great job of helping us to the best of her ability even though the system was down and we were able to successfully complete my move in process!", "date": "2026-05-06T18:08:34.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "2f2410b3-0024-48b0-bc7e-543d9e237297", "author": "NoobDesign", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTsLY5P9tVcHkYS59qQrxb97ytBiWlRErdhy8a3wzA5f6kBl4=s64-c-rp-mo-br100", "rating": 5, "text": "best moving service", "date": "2026-05-06T18:01:03.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "7382612e-d936-41c8-a449-4a7df28f4282", "author": "Cassie Davis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXinnyl6EGxHmlenMWljyW2dN733g1wj39jpxHjxqjbFuQSuLOrQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-05-05T22:20:01.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "3aa92e16-06a6-48bd-9b75-878e8cb24091", "author": "uznea bauer", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfdJCv6-yiTY9wG-6N2cxLkjueXGYM49GLNp7PH2do1ykZ8g=s64-c-rp-mo-br100", "rating": 5, "text": "The facility is really clean and secure, and the woman working Jill was so so nice & helpful. It felt personal which is rare these days.", "date": "2026-05-04T19:52:45.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "0339c691-d9ae-4220-abe5-3ba8da1d52d8", "author": "mikayla weaver", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoIJpJGC_YIBUaI0K2HIalUXoyZLMoQcK3k6gpZkdOdIoKj6k=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very sweet staff, super friendly and helpful. The building is also super easy and college student friendly. No keys everything is Bluetooth and through your phone.", "date": "2026-05-04T17:05:25.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7bdd49c8-c6e8-49a0-8343-afa7532bc2ba", "author": "Anika E", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGAVwwmpDJCFyrabiflAD6eLajrxPNRz6uw3FRR_PjADjMT7op=s64-c-rp-mo-br100", "rating": 5, "text": "Jenni is absolutely amazing and was so helpful in helping me navigate my first time renting from a storage unit!\n\nShe helped me find my unit, understand the app and more.\n\nThe storage units are also nice sizes, decent prices and temperature-controlled.\n\nJill was also very helpful from the beginning in helping me and giving me a call ahead to go over details and how everything works.\n\nHighly recommend", "date": "2026-05-03T16:31:05.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price", "access" ], "sentiment": "positive" }, { "id": "4df7600b-eff4-406d-96f8-a089330a0b16", "author": "Keyana Cahee", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJK47yyzoFhhsnKywEcD-Rw1gIjTTGESRjdzG73zrJMURkidQ=s64-c-rp-mo-br100", "rating": 5, "text": "Mrs. Jill is so wonderful! She made for such a wonderful and easy experience :) I love her l!", "date": "2026-05-02T22:02:48.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "8c6c1ab5-5c6d-4b3e-9fa9-e6400633357f", "author": "Jay Boogie", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfLjm0E1PQwnsMtPwkIbPh8uiWrL8DudR1tsU5Oq02hJcgQl4o=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-04-30T22:02:44.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "69d4c450-73c5-444e-a9a4-3f8efe34c9b4", "author": "Drew Stumbo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoa98UiniNgTKxt4_3V0qTkzaNfyAxJN0euT7jM308VywKf57c=s64-c-rp-mo-br100", "rating": 5, "text": "Jenni was so helpful and efficient!", "date": "2026-04-28T20:21:44.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5824eedd-d916-4058-adc6-39519786cc2d", "author": "Eliot Kersten", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTEdSJhmu5royfwFwUxaUUu43rY9_Z5IWTgYW9jjB5Pb3hB3tU=s64-c-rp-mo-br100", "rating": 5, "text": "Service was great! Highly recommend", "date": "2026-04-25T15:05:34.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f68a701b-f0a7-488c-bb27-be05565d0d69", "author": "Adam Conrad", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_u8-IfwAwQU-lQFuxUbkHHbQuPPTKrreVwGQ379mqWrkjg1Aj=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2026-04-23T21:55:21.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "683b3349-0113-466a-b9f9-36a2ba54e463", "author": "Ji Un Choi", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUU7ZfkXcRoFgAz7HAESzC7k6uVNO7OGa2oGMIp_VlingA1JtYM=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "We’re thrilled with this clean, safe, easy to access storage. We got a huge space completely climate controlled for the same price as a space half the size and not climate controlled. We’re thrilled. Thank you, Mini Mall Storage!", "date": "2026-04-23T20:48:16.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "price", "access", "security" ], "sentiment": "positive" }, { "id": "bde33780-5b3d-461e-be7d-599587a6e477", "author": "Tom Gandolfo", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdcuciKi6e7exDN9-a9n6pCJm-GdBxfzK2PRMAfL043jdNkQ=s64-c-rp-mo-br100", "rating": 5, "text": "Jill and Troy at the desk have great customer service and we’re very pleased with them.", "date": "2026-04-21T15:35:55.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "b7d6260c-145f-4065-b91d-3298f16c3719", "author": "Justin Lloyd", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSAJKO7Br8mNUvRFzJLOtug14DjDULyHFxgLjebTROo4rt_VHb=s64-c-rp-mo-br100", "rating": 5, "text": "Jill is the literal best! She helped us out so much!! Great storage place!!!", "date": "2026-04-14T13:48:46.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "664c5509-a2da-4c21-871f-0ed58e3cab27", "author": "carl moten", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVawMpyDT8WFES1LGPWuu4SmY-KOnaDu07huNxEk9lmYk_s06-D=s64-c-rp-mo-br100", "rating": 5, "text": "Property management was very respectful and helpful.", "date": "2026-03-31T17:14:23.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3392392d-dcb5-4bb1-9bb8-c928821bab95", "author": "Sean Ranson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-r0Ngl1_ZJEYWw4QEcOoq0yng-cOKjCl8k1K6K95H4mn_Aw=s64-c-rp-mo-br100", "rating": 5, "text": "Tray & Cindy what efficient,helpful ,quick ,accommodating and very fun to work with.", "date": "2026-03-25T15:57:36.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "dec6a927-2888-41b5-b6ef-3ee413a56916", "author": "Coco Menina", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQR6B8KviQw4VNk-0rRDJzDddVbppkKka--I4V-j7FtY0O5uU=s64-c-rp-mo-br100", "rating": 5, "text": "Ms. Jill was absolutely wonderful. Very helpful and caring! Loooove her !!!", "date": "2026-03-21T20:31:16.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4c6e6911-ba48-498c-bc9c-f9aecfd25bd0", "author": "Michael Hecht", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEP8eoO6nO5nFhtjSPeBRyUEduY57i6qACk3O41YWQB2jyGiq13g=s64-c-rp-mo-br100", "rating": 5, "text": "Even with the changes, the girls are doing great. Love this place like a second home! Best customer service ever!\n\nClean, safe, and friendly. Better than storing at home! Hope this continues under MiniMall!!", "date": "2026-03-21T18:59:13.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "c303db9b-8846-46db-b418-a170e3bff177", "author": "Beverly Stanley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpDI_Ume4_c-cJw1O69FGQMMpByE2KBMre3uzAZShKm6XQPXA=s64-c-rp-mo-br100", "rating": 5, "text": "My boss and I went on 02/27/26 to empty out their son's storage unit. Ms. Jill and Ms. Troya were just adorable!! The were very helpful but mostly, VERY friendly!! Their customer service was way above beyond! I would rent from them if i ever need to. thank you both so very much for your kindness!!", "date": "2026-03-09T21:16:03.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5b71f06b-fff1-4c4d-bd13-ca8842fd29ca", "author": "Susan Reggio", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXTfsV7YM2zvo3y00ZFUR7-J1AP-p3REUxa1Vs7BEpcPy78bii=s64-c-rp-mo-br100", "rating": 5, "text": "Your staff went beyond helpful. Troi and Jill were so communicative and provided information to me about loading docks and the process in general. Made me feel so comfortable. The facility was very very clean and smelled so good. We couldn’t fit everything in one trip and they provided an extra day. Wish you had a facility in Mississippi. Thanks again for all of your help.", "date": "2026-03-07T17:12:31.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "137f0b32-adf2-4893-852c-4d50862db608", "author": "tim prime", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJ0rZXL9GHUC9e7lM6hWR9f3fenfVf9dvdTe4-20P_JIKw8Q=s64-c-rp-mo-br100", "rating": 5, "text": "Troy and Jill are excellent, easy and smooth experience. Would recommend", "date": "2026-03-02T17:31:51.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "a1778b12-afe5-4883-894d-7e82dce23e35", "author": "Leslie Broussard", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsiz-RAwILLaHHxULEACgeWnSqPqITpI9q_wwBxI2LZFxqSg=s64-c-rp-mo-br100", "rating": 5, "text": "Troy and Jill were very nice and helpful during my visit. The office and storage area are very clean and tidy.", "date": "2026-02-27T20:11:17.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "541c351c-f31a-42f7-b713-9bf23ad76055", "author": "Shaquita thecookingbeauty", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6Nqq_Snexv-nejsthI1bxgQc8Kl4uUL9UZw83JTPcRS1d8iM=s64-c-rp-mo-br100", "rating": 5, "text": "I had such a great experience getting set up with my new storage unit, and I truly want to thank the wonderful woman who helped me. Both women were incredibly kind, patient, and knowledgeable throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and made what could have been a stressful task feel easy and smooth.", "date": "2026-02-26T18:59:38.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "9f0f32d2-59ef-4286-8bbd-e115d497b096", "author": "Katie Jackson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINShOc-wKpA55HeoUG0apun6bp2mFFDpTJPfZL-diyqFq0kA=s64-c-rp-mo-br100", "rating": 5, "text": "Jill & Troy are the BEST!!! So easy and pleasant. ♥️", "date": "2026-02-24T19:04:59.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "85667147-e655-42d3-87c5-68e0007b79ed", "author": "Nick Lent", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3aHGRiZdABF9ltKrG08cGhhkji83X6zYCozxBEniTI4G_KoA=s64-c-rp-mo-br100", "rating": 5, "text": "Very friendly and helpful staff. They made adjustment to help with my schedule. Highly recommend", "date": "2026-02-19T21:49:24.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0c364db5-cf72-4009-ac43-9514b4314b1d", "author": "r enlil", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgBXdV2LhAoSPkdAP_MNgAdBK8jt4qYdxdZyEYRjoAgPVKO_GA=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you Jill and Troy for a very easy breezy start-up. I look forward to utilizing Mini Mall Erato Storage!", "date": "2026-02-19T20:03:43.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "4e4e179f-0707-4932-86ab-0d0d3baeb4a5", "author": "Kristian Towles", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXMsOviizPLL-_i6lm7ug0C2iCauUzYcQFbSB1-kmGmq7WobZi=s64-c-rp-mo-br100", "rating": 5, "text": "We have 2 units with Mini Mall. Jill has helped us both times and she is a joy to work with. I recommend Jill And MiniMall.", "date": "2026-02-16T20:28:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "1227c01a-c317-4eca-a862-629e9cc7fd9b", "author": "Jaylen Wilson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9i6raY1xF5Of6YkuUiQqX-3BKxrsNkJ6vUp-gXub037w-Uw=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service", "date": "2026-02-16T19:37:05.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "2d1e9df0-efdd-458b-953e-ca667f5dfccc", "author": "George Stullich", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkjVllEFMz9D6cgByKiq7ZZB5u0l9ZMhBcU6AHvScPfaQDgA=s64-c-rp-mo-br100", "rating": 5, "text": "They were very nice and helpful!", "date": "2026-02-16T01:22:50.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5eb14d19-9826-41df-8e0e-8c2e0c5bf71f", "author": "Amanda Lee", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6uHoiW05TNmCSWeiC0ci-yzGhv8HAz0oDb0DwUATFUnOAKzQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-02-16T01:21:14.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0405bf8e-084d-4220-98af-d3bbeca9155d", "author": "Donna Guidry", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZS01JZqbe0ejZdqD3xtpA28iwl7TQ5Da2nuDEXzDcM_Kbx3D_iQ=s64-c-rp-mo-br100", "rating": 5, "text": "Best customer service and out supporting the community.", "date": "2026-02-16T01:02:55.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "7cf917c8-5ce0-4186-9421-c281da11d8de", "author": "Amanda Lewis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeQ0HthNZIthnC0WJiYg53EZtfF89KD-RQvsFwrTZRWNIVtp3E=s64-c-rp-mo-br100", "rating": 5, "text": "Great!!", "date": "2026-02-16T00:48:33.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "2239b150-3b99-4a22-b322-513bbc749d19", "author": "Jessie Freeland", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX10-DlDGQQOGdZO_gT_ftF1f9oEzheIL3YjBiAbDnpWLXZFjj1=s64-c-rp-mo-br100", "rating": 5, "text": "Ms. Jill is so amazing! She shows the true spirit of New Orleans and welcomed us with open arms. She had the best customer service.", "date": "2026-02-14T23:01:04.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "5aee1a4f-b3e7-4c48-b31d-77719417840b", "author": "Joel Freeland", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5RcqKSVsu7EHngg5N6BlRW3Zi3ejAvqie876Zn2d5XfPqp6SD=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Make sure you talk to Jill! She's got great customer service!", "date": "2026-02-14T18:02:24.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "930de225-8915-4505-809d-9919b1b0fb2d", "author": "Alison Hebert", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBCmeUpb6cFyEGetinas8C5rFtLEVE9YHJq3xKw2ii5A8Z_LjCWA=s64-c-rp-mo-br100", "rating": 5, "text": "Jill at Mini Mall Storage is absolutely amazing!", "date": "2026-02-14T18:00:43.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f72727f4-0e84-4c88-8363-91f95a433002", "author": "Blake Hebert", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0uGby-boOK__aEPXailOm4odN3pevFbmBdNausdLcI3odfQ=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent customer service. Jill is very friendly!", "date": "2026-02-14T18:00:19.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9adce9f4-c35c-4765-979e-26be043c1b9a", "author": "Carrie Bennett", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUulI-TFqB6_wsIafJUnYzivBD0WN_xGLUPlwoatApN3MnIu1My=s64-c-rp-mo-br100", "rating": 5, "text": "Great person for ya marketing", "date": "2026-02-14T16:53:46.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c3616974-fa02-4d8e-a678-3ef0e49cdf2f", "author": "Jay", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSffYC98OWzkZgfpRpMCWG44cLa25r57GQuH8jkTgx0eJY3mI=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was very nice, great customer service and storage!!!", "date": "2026-02-14T14:52:32.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "90a7c4d8-edaa-4734-8a39-b4345a8c07c3", "author": "GadSammit", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5xC2UuYrHBC_Lkfn7Cuq-KpZEkZDd9BOInR8liTb4atrZBffq=s64-c-rp-mo-br100", "rating": 5, "text": "Ms. Jill is ABSOLUTELY INCREDIBLE. Absolutely LOVE this location!", "date": "2026-02-13T18:47:55.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "90ba7e64-5eab-467b-b344-881ecba90875", "author": "Matt Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvxyQk449Mhe2hfOS_TQuhrFee8nUsAImMXS0jJYuyOCN8uQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-02-12T17:46:18.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "040a77c8-2348-4b37-9ae8-9038f7234431", "author": "Oscar Rainey", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrs11LiHiWfOKpL1NF6booCRXkZdg37YcB7vxATJzrRETEPQ=s64-c-rp-mo-br100", "rating": 5, "text": "Jill assisted with me loading app", "date": "2026-02-05T18:09:09.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "14a30f4d-08f3-4839-bb8b-3438415fcf3b", "author": "marlon Alexander", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFw3ge6ZxUHEx85-_D6-zpsLi-cmua7-RlUoRvDUy3viQWxUo=s64-c-rp-mo-br100", "rating": 5, "text": "Great Service!", "date": "2026-02-05T17:56:01.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "fb841087-5fab-49ee-8799-6f941368ca77", "author": "Tawnya Manion", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWr_kAp3QvuVxuty1cOoTIrDiQPHe4kKNDz1dFKKEe2MzQCLmug=s64-c-rp-mo-br100", "rating": 5, "text": "Great storage facility! I had a unit there for 6-years and had a great experience. The facility is always clean, the staff are friendly and informative, the security is great, and it takes a number of stop points to get in to your unit which means extra safety.Jill at the front desk is very knowledgeable on all things storage.", "date": "2026-01-31T19:02:11.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "93e4ed6e-5ef9-4eb6-85ad-fdab8526a7d4", "author": "Katherine Moses", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjguRNLvi5HeCjWE8o0DxEZncvWhV10pKirM3-4vW3G73mMA=s64-c-rp-mo-br100", "rating": 5, "text": "Jill is a pleasure to work with and the storage facility is clean and accessible.", "date": "2026-01-30T21:57:08.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "6b3c3463-eafb-4e58-9e26-8e9798e0015a", "author": "Kyle Amyot", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWOgPYt_rSC9HELjCtdj85TjXDukyL6Tr7SYIFEU8RWsih3Cc=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-01-29T16:33:54.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "cd25a2f1-f00a-4b20-8e78-19f01ab6edd7", "author": "Greg Schamberg", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmUChsYQSKitpUhtsr6Mo4hRa1qQHQeI-5Yi-08W6MuKxRm6dIbw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The entire building access is integrated via an app, which makes it very easy. Jill was at the front desk when I came by and she was super helpful. Great spot!", "date": "2026-01-24T16:45:31.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "82d71b6f-b6b0-4efe-a14c-f5b1ae951966", "author": "Judith Cunningham", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmNKUO2GmWC8Xl3KKB9MBg3JRzfmZyjPNEpczZ81ZGJBBW6A=s64-c-rp-mo-br100", "rating": 5, "text": "Jill is SO helpful!! Wouldn’t store with anyone else!!", "date": "2026-01-13T13:53:35.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a57a75c2-3f83-4755-832e-6e62e8cae497", "author": "Mila Martinez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-NEDHQ_auSCM8IGWAd7ZCdb5q_rixXulJMOUyCj3rLvMWLglqUQ=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was very attentive and helpful, I would definitely recommend them and you are in need of a storage unit", "date": "2026-01-12T18:53:40.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6ffb7398-42d1-4879-ba8b-e84acbb52bb8", "author": "Courtney D Lott", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6CJkB_Tr6LPztECyOXma5CBaLQD4cQqx79zJG8HFJ_qRm9xc3zw=s64-c-rp-mo-br100", "rating": 5, "text": "Safe and staff is friendly and professional", "date": "2026-01-08T00:40:02.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "c92f878a-d418-4860-bba9-44c21f9b18f8", "author": "Greg Eaglin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdvAYQbGntuPmnhyPSppc3Tpyf-mWhZBWUtjUGDEnh_HdjSA=s64-c-rp-mo-br100", "rating": 5, "text": "Troy was amazing got me set up, great costumer service.", "date": "2025-12-29T18:47:46.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "2ececa03-97ea-4112-b0d8-7cc927f0f108", "author": "Colin Beyer", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtvQSTZKd3tu3iPjzpY7pyJDiofRkfABM7TXD67SzENZzY4Hs=s64-c-rp-mo-br100", "rating": 5, "text": "This facility is a 5 star establishment. Service is impeccable and super professional. I highly recommend you store here if you need storage in the Nola area.", "date": "2025-12-26T19:18:37.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c94f1df1-ae89-4d27-9cb0-a44d233906d0", "author": "Richard Gilbert", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtUw7ecNyWP-f_4MT2_vTZjFb3XqTpJap2XMCE3lREI_EyiOD9=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Employees we so helpful!\n\nWe worked with the staff at the location directly and even during the holidays they made it a breeze", "date": "2025-12-26T15:49:24.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2d77d1a4-2366-4e70-aa03-df6df84f621c", "author": "Francesca White", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSCsfx8NEHA2_hE0ctikwmy_efF7vF2XBrLQOLoPaS9NG93w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Jill was extremely helpful and I would absolutely recommend the Erato facility to any close friends or family. Its clean, organized and SAFE!!", "date": "2025-12-22T18:01:17.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "26a9e9fd-fd5f-4f19-bb36-6414e9b54f86", "author": "Jermaine Brown", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVX2yedEGYrp_5LyewVNR9i3r6wDt-07bfptHtkqPPjT1sQ6Kpr=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This is the best storage company in the world and Ms.Jill went above and beyond for us on.", "date": "2025-12-20T15:48:13.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "19fe5f36-d1f2-4605-a09c-8a7ced88c700", "author": "Marcelle Landry", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhhK0n-VhSLnpa_jt03vMw6t9erwdDpUjVy9JKq0CiLBBrVIc=s64-c-rp-mo-br100", "rating": 5, "text": "Thx so much Jill!", "date": "2025-12-20T15:46:56.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "64e4b97a-443f-49dd-8581-4eedac447be7", "author": "Eric Smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXoIHBuxUIw9iyWR8Qrj2sdqHlZTvx2RqmWkP2jIdwWBzFPg=s64-c-rp-mo-br100", "rating": 5, "text": "Troy and Jill were very easy to work with, love coming by and seeing them. Very nice environment to be around", "date": "2025-12-17T16:07:07.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "4c5ba468-c564-47dc-9536-b7a6fd19f74e", "author": "Jamison Mooneyhan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBON4ABoLJANPV2sfLWfD6o5hsujwOK5_7GlMX09XYZkrRIA=s64-c-rp-mo-br100", "rating": 5, "text": "Good place", "date": "2025-12-17T16:06:54.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "d4ba2903-5cf7-44f3-95d5-0b89ea92f6bd", "author": "Abigail Kepler", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2ftGcA18sRZcMuBs6mUr6Uw_QHhEtw9bGdYoCPSJapEBLsLUv=s64-c-rp-mo-br100", "rating": 5, "text": "Try and Jill are the Best, never a problem when I have concerns and a very patient staff. I wouldn’t store with anyone else", "date": "2025-12-17T16:02:23.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "726d9dc1-9c28-49d9-b8ec-8f2cc59fbe4d", "author": "Tucker Abel", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLj0T-kD24OkhOjTGWG7CdKNTYeOx7VseCx-oub2ZQ7EEHnCA=s64-c-rp-mo-br100", "rating": 5, "text": "Great employee", "date": "2025-12-17T16:01:55.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4fb08188-506b-4f95-b0fb-060b2b4df090", "author": "Andrew Oncale", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoATjbmsdWR4qRyGagvorzDI6tyHpmFc9n__bT608FIyBR_Q=s64-c-rp-mo-br100", "rating": 5, "text": "I switched units today, and the entire process was smooth and easy. Jill was fantastic—very organized, helpful, and efficient. She made the transition seamless and stress-free. Great customer service and a well-run facility. Highly recommend.", "date": "2025-12-06T19:03:52.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "391aa91d-c5d7-4132-84a0-c458142b1481", "author": "lecabel", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKS3rwuEqN9CmOHcUdjNfB2Vjl3dTpJ9Phb8cPCeAiMefb1ZKc=s64-c-rp-mo-br100", "rating": 5, "text": "Jill is really helpful!!", "date": "2025-12-05T22:07:27.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8c714c79-2c16-4ac2-8b4b-30a2fa7c3a0b", "author": "keith martin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXw48ZKgx4Z5QNbnznCiaycDfXYMEE2tTMtx96ek5uZCWSjn58=s64-c-rp-mo-br100", "rating": 5, "text": "I had to say, Jill Johnson, was an absolute pleasure as she assisted with my account set-up, and answered my questions. She’s a major contributor to your team with a warm, funny and kind personality! Thank you, Jill!", "date": "2025-12-04T21:29:16.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0810a936-9213-43d9-9956-d02e2a9d3b2d", "author": "Clyde Alexander", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLolaBb7tbTBCKkMMys2_9fuFiJWOJzxzXqc9thxaW-fUP98g=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-11-25T22:35:35.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c4312c74-e565-4f22-af63-920c367167c7", "author": "Nancy Sharon Collins", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYa-R1MjSBzB1yMSUa3Pr7sy4BsKi29Dk6a2gabmc7DN6hHMs=s64-c-rp-mo-br100", "rating": 5, "text": "I've been renting in the Erato Street facility for year and just downsized (again). Troy and Jill helped me and they also managed renting my old unit to a friend of mine while we were there. Great service! Nice people. I recommend them!", "date": "2025-11-25T22:05:10.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "775850e6-1309-415f-ac4c-6d1a589cbd5e", "author": "Tina Scott", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsbKC3aDlJm2BfgGYMjZktUg8Bz5HPF49cTTyql5xpX4XvL-U0=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Clean, easy access! Great staff!!", "date": "2025-11-25T18:22:16.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "3bf79d75-ec55-4717-be9d-b488fda5bff6", "author": "Jafet Perez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3MsUTCqfp7QcA2xh2ujzFQPHhKtFBmPdRtgOTyNVImychaCqK=s64-c-rp-mo-br100", "rating": 5, "text": "Jill, Exemplary customer service. They are friendly, attentive, and always willing to help. Their professionalism and friendliness make all the difference.", "date": "2025-11-21T23:19:22.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a056436e-f588-4478-8a85-2c147802fe57", "author": "Paulo Tristão", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqeSZ72ZqOax7IwfmuEUZ71s5Ac99N3rvt3ed8PqaZb7_RSyXiNA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The Mini Mall Storage facility is spacious, well-organized, and spotlessly clean. My experience was excellent from start to finish. Jill, who assisted me, was incredibly kind and attentive, handling everything with great efficiency and warmth. I’m very grateful for the support and highly recommend their service.", "date": "2025-11-20T20:04:02.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "8916890b-4855-4503-a754-3533e8a571b5", "author": "Luke Rosen", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSS1Ae-KiipimLDXRCNrHGB0IOQroE7ohCGp5dR_BJxWintw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-11-17T23:29:54.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "5885bead-2e7e-4524-b960-d678df5607a6", "author": "Michael Sestokas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbO8keSUeBhSc0vGVX3zTLbhlyLQUViHmx2SkXaMAxUJuSRw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-11-15T20:13:17.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ca7f180f-8e99-49d0-b791-d0f367257926", "author": "Esther Kamer", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4rc9hplPPklcwn8zliFEoEXkwtV6WOQt60_kBxYLQqMJjsyOI=s64-c-rp-mo-br100", "rating": 5, "text": "So easy to use with the app. And Jill was very helpful when I first arrived.", "date": "2025-11-15T19:05:38.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "4b6d4192-62e9-4cc0-8688-6000ab8bd68b", "author": "Maggie Bondi", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWRXMBoNkAnBzLji-zDvxBbHL_4CvyXLTveSLGRx4_QWABBa5s=s64-c-rp-mo-br100", "rating": 5, "text": "Love the team here. They’re always happy to answer any questions I have and work with me to find the best solutions for my needs. Thanks to Jill and Troy! Keep it up!! :)", "date": "2025-11-14T18:10:52.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6e1f0057-4c36-4ddb-a156-6d6076f33582", "author": "Joseph Saul", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIug59eHCpmwj4Sqdx_uhRReg3oF41FYYkHg1cTEB5AL9GSUg=s64-c-rp-mo-br100", "rating": 5, "text": "Troy and Joy are 👍 great", "date": "2025-11-06T16:56:16.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "41faa4b2-743e-4269-8667-241410e74579", "author": "Richard Williamson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSAQXQHP_sqnd-Lh9RghdkT6XFIoVRTfIgaz-oI7eQWbji_w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I can't say enough great things about the customer service we received from Miss Jill! We have been customers for 4+ years and never had any problems at all. Recently our car was stolen, so we lost our locker keys and Fob. Well, Jill to the rescue! In a matter of a few minutes she was able to cut off our old lock, issue us a new lock, program and issue us a new fob, and stayed with us at the building to make sure everything was working correctly. Great to have her help today, and again, fantastic customer service!", "date": "2025-11-05T20:14:17.000Z", "verifiedTenant": false, "featured": false, "tags": [ "security" ], "sentiment": "positive" }, { "id": "609b2702-da09-4aac-b9bf-fbe16a249a6d", "author": "Laura Drumm", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGxV0khRc6lQBeN2a174cyBJk-Afa7luxj6ExY1WsyoMzGBQ=s64-c-rp-mo-br100", "rating": 5, "text": "Troy and Jill are the best! We’re lucky to be here! Clean and organized!", "date": "2025-10-27T19:04:15.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "ea2ab84b-3817-4208-8528-8e3796648c3e", "author": "Melody Smart", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzCltlAWVpuhTuMe6GOlI0_wa3U5Z-TTfS4CiSNJ2P50aNxUc=s64-c-rp-mo-br100", "rating": 5, "text": "Great storage facility , very clean and safe ! Staff is wonderful ! Jill is always accommodating and Troya too!", "date": "2025-10-25T20:42:35.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "a3d26b6e-34c9-4224-9491-5fc100c4abee", "author": "Amy Swerdon", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXY7CxpEIA47c9ojl_edwsUItxzvaXJMy9rrgobubcWoOFlw=s64-c-rp-mo-br100", "rating": 5, "text": "Jill Awesome!! Thanks for 4 yesrs!!", "date": "2025-10-25T20:13:12.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "a18ab690-1e45-43b1-801b-e6a57b769b67", "author": "Danny Lin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjDHUIPBiDvhZh9CGbnvKTSZCK5RVDVsqhQvZuHoUv3wCphMXu=s64-c-rp-mo-br100", "rating": 5, "text": "Jill is excellent. We arrived this place unintentionally. Try to keep our luggage at Nannybag, but which is not exist. She helped us out to keep our baggage for free.", "date": "2025-10-25T19:08:32.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "65a52ce1-8ab0-425e-b665-3a08373cdab3", "author": "Ashley Parker", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtMgjL2EwM90tbUtgpGgkzJ26g787gUGyG3Slmy2fY071eDCjk=s64-c-rp-mo-br100", "rating": 5, "text": "Ms. Troy was fabulous very patient and well spoken I had a great experience", "date": "2025-10-23T17:14:03.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f4587665-1e7b-4e6a-8e98-77f3541deada", "author": "Jennifer Arabie", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkK-isJXTh6M8N-2dhODgESwppH4j4NiYIJjK5wniPJ-ML=s64-c-rp-mo-br100", "rating": 5, "text": "Convenient and clean! Easy access. Tray at the desk is the best!\n\nUpdated review! Be careful with this company. A month for them is 28 days. Late fees will kick your butt. I really wish I was better informed by the staff when I first walked in.", "date": "2025-10-18T03:38:29.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price", "access" ], "sentiment": "positive" }, { "id": "dcaa0139-438d-48c6-94c9-a3b620f4f504", "author": "Tracy Camp", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUD-qB8zAttJEXpjso_VWu3p8y1_aXzeZR5kR-OPr4DGBWM8W4=s64-c-rp-mo-br100", "rating": 5, "text": "Troy is so sweet and helpful!!", "date": "2025-10-17T21:50:36.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "bb188015-2578-477f-a4c3-80a5d4d593b3", "author": "duane thomas", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUMazgOiCL0r9LRWL13-3dTQu8ifFuVjsy7Ee9YzB0rz8y-AMo6=s64-c-rp-mo-br100", "rating": 5, "text": "We had a wonderful experience with Troy and her customer service was exceptional. Very polite and helpful", "date": "2025-10-17T21:35:51.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "233c4dc7-85fd-4cda-baad-7845004d6f02", "author": "Derrin Richardson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9G11Uvk7aK5Z_JjkvOnDIIE91Sj6MsQ57QiYauuGggNEgLQ=s64-c-rp-mo-br100", "rating": 5, "text": "Troy is an amazing facility manager, who cares about all of her tenants I have been a tenant here for three years and she has taken care of every need I have ever had with the package delivery service the neat and cleanliness of the facility and the Bluetooth accessibility makes this place a premier spot to store for all your storage needs. Please stop by and see Troy! Charlene 💜 is a new addition to the company but her bright and friendly face on customer service also makes her spot at Franklin Avenue an amazing location to rent with Mini Mall. Storage is in excellent hands.", "date": "2025-10-15T00:16:01.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "7cda4a14-2006-47ba-86ae-a8c57a298d61", "author": "Adam Weck", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgnlLjPr-9prGBsSGSgoGANmu8IhHIaLmtrfihKWkHMEQoUz8=s64-c-rp-mo-br100", "rating": 5, "text": "Holy Shmokes!!! Jill & Troy go above and beyond for the customers at this location. My life would be one million times more miserable if it wasn't for their positive attitudes and willingness to help. These ladies are the reason that this location succeeds. I hope corporate takes note and rewards accordingly!! <3", "date": "2025-10-14T18:37:28.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e78935b9-1e35-4b47-b7cc-2cb6a0eaa43d", "author": "Jay", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAU7aWxLUWKjf3KgRlcsxTq0lp8cgLfrzYNlBZbF3hFEN7oGKn=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was marvelous. A blessing to be served by her. Many thanks.", "date": "2025-10-13T20:34:48.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ec6ac3e7-03a6-449b-83ed-1bc4f30604ee", "author": "Poolmike820", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvhCPXJxEkqwjndNrKFjQM8nAJDoFCpy6ldHWmmUrFTA2gnJc=s64-c-rp-mo-br100", "rating": 5, "text": "Troy and Serlena are amazing customer service was top notch. Go and see them for the best customer service in New Orleans !", "date": "2025-10-11T02:58:38.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "8ce5b093-3817-4635-a424-34163c7b1431", "author": "India Veal", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURY7u4XsfJS8R0jyr_YRDwF6ze1Nv5TVNbYWrDPzGMokeFgEHQ=s64-c-rp-mo-br100", "rating": 5, "text": "Love the service", "date": "2025-10-10T15:17:43.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "1d72c8b4-9b32-49b2-8c98-8f994d89fbbf", "author": "Ellen Rice", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjmNDQvIQWbVzkPa7Ss7a4Wniq6Q2FOm555b6hAKCxclWimw=s64-c-rp-mo-br100", "rating": 5, "text": "Book this place for all your storage needs! Very friendly staff, secure & clean environment. I feel better knowing my belongings are in good hands. Highly recommend mini mall storage.", "date": "2025-10-09T21:21:40.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "418683f2-163f-4776-a6f0-408ffd19967a", "author": "William Coffey", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKE34DitoGYPxVgUgoHRXQ9SrSKRvWBMvJ30H68UZjxy9rH=s64-c-rp-mo-br100", "rating": 5, "text": "Jill is the BEST! 5/5", "date": "2025-10-09T16:21:18.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "fa65367c-90b2-434e-9e18-5c9746fafe43", "author": "steven nguyen", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5kl9nW6IYGV4WAHEVeDRmVpc2NDfqMioWnAYnOERqBNDDAQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-10-03T14:57:54.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "9454f633-0fa8-4949-b8de-9ccebbb0fdb5", "author": "Piki Mendizabal", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIsomW7Todn5j_8MOOTHS0StadVFAa4urjDDfQiZeYXbD4lv0=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing staff!! Good prices!", "date": "2025-10-01T16:40:10.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "7f171d1f-4620-418d-b428-ffc74288dce1", "author": "John Gladney", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4c6414ZPFq8u1SI6vccmXK5js_RfYyaV9SUenrL23dIqtag=s64-c-rp-mo-br100", "rating": 5, "text": "Serlena and Troy were very delightful and pleasant. I love the teamwork. These ladies are incredible. I look forward to doing more business with this company.", "date": "2025-10-01T03:00:59.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "599b49c2-d3c8-48d0-a70a-3acafc0fa3ba", "author": "Isaac Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZNDQIg_bEe8DOl6cwn2kXOINp63-TDPW2E819exgO_8EQVw=s64-c-rp-mo-br100", "rating": 5, "text": "Serlena is so pleasant and reliable. Troy was incredibly helpful. I appreciate you ladies. Great work.", "date": "2025-10-01T02:50:34.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "116cb61c-5b98-4284-9e3b-2c8ff1d31190", "author": "Robert Pollar", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDW2Si08gMZXNEfucgEg9dFiW2_qYLQcuMPkJh8QktqZfI-Q=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was great at customer service", "date": "2025-09-29T22:35:08.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "4f1ea7b4-26c5-4fd7-8311-01cf06e02e49", "author": "Keith Oldigs", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpwUCDqxC8Lz8rQY0Nn4YCKA5Lg7Z9inDdWFk5MwRk8kOqPw=s64-c-rp-mo-br100", "rating": 5, "text": "Jill is the best! Very helpful and great customer service as well.", "date": "2025-09-28T12:50:03.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "447ac8d3-7af9-4352-896b-457202f62ed0", "author": "Naima Savage", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUa5LqFV3IAqUseUin6DTHDJIIdI2Mylli8ns8B_a_9_lE7kMdo=s64-c-rp-mo-br100", "rating": 5, "text": "Troy was an absolute JOY to work with and made everything smooth and seamless for transferring over to a new unit in the middle of my move. 100/10 recommend storing your things at Minimall storage!", "date": "2025-09-26T15:08:41.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "9519b640-0116-4a19-a75d-5c51014f1015", "author": "Elaine Forris", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ00h8rhd_JGM3x1cV2IJ7Nof8niRu6xhJMAMGM1-gzYgaF_g=s64-c-rp-mo-br100", "rating": 5, "text": "Mini Mall Storage in New Orleans did a superb job taking care of my son Jeremiah’s storage needs. From start to finish, the service was professional, helpful, and stress-free. Jill, in particular, went above and beyond—she is an excellent employee who was patient, knowledgeable, and made sure everything was handled smoothly. We were so pleased with the experience that when my son completes his sophomore year at Xavier University, we will definitely be using their services again. Highly recommend!", "date": "2025-09-25T20:44:04.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1e9ab01b-2420-4904-bd27-e7793af8799c", "author": "Torrie", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgfXO8pPbLciJU4cYl2TL9zfRN5Wi_-smwGu46IwUvVPuNDG0=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Every time I’ve come into this facility, Jill has gone above and beyond to help me. She is always friendly, professional, and customer service–driven. Jill really knows her stuff—whether it’s handling things in person or even helping over the phone, she makes the process smooth and stress-free.\n\nIt’s rare to find someone who is not only knowledgeable but also genuinely caring and helpful each and every time. I appreciate her consistency and kindness, and I want everyone to know how great she is. Minnie Mouse Storage is lucky to have her!", "date": "2025-09-25T19:12:53.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "9c1cf6c8-f508-4ad8-b5fa-60f2e3dcc0fa", "author": "Jermaine McGhee", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXH0ehSx59sCeyQnz3XQJeLtVBl4DjpHG0pGRXl1BvqUi_1jUhX=s64-c-rp-mo-br100", "rating": 5, "text": "This place is wonderful and the staff is top notch. They will guide through the whole process and answer your question.", "date": "2025-09-19T16:18:26.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "335e35f1-45e6-400a-a3c6-ed3a5676302f", "author": "Klavdiia Zvonnikova-Schutt", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-7sw1g-4Pt1cZjmsmjEyotT-RX3PiHQprxz8Ltt6xsMqpRtB-Vg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This is already the third storage place in New Orleans ... And what I want to say is that it is new, clean, good price for my size 10x10. And most importantly, the manager ..\nJill 🌷, she worked with me today .Just a wonderful manager!!! She showed us everything and explain all !\nJill🌷, Thank you very much!\nI want to recommend this place to everyone! 10 out of 10 🤍🙌", "date": "2025-09-16T23:02:51.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "a1ed27b4-7498-462d-8433-6ab080eddcba", "author": "Bryant Konermann", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhA804TD7yM_DIIwzsxqy9Hady6DQ_qM0wImdAvV5EyhhD=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was going exceptional at getting us situated with two units that could accommodate our needs. Highly recommend!", "date": "2025-09-13T16:09:59.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "82ac1c23-562d-4ac3-83a0-e692078b77c0", "author": "Reverie New Orleans", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXf0HCQdfR45J0Ya_jGSiaHxTLgFA-eIdYKLx_UPGbgcbV4yys=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was very helpful and kind with getting our unit setup and ready to go! Thank you Jill!", "date": "2025-09-12T20:12:46.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2bdbe5e5-9ccc-4be6-99d0-cbc3fabad69b", "author": "ronald colbert", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPDymq-VwD6W2PRc6D8S3ERjVx645naKWf2jZZ1on0hKvVWw=s64-c-rp-mo-br100", "rating": 5, "text": "Ms Jill have great customer service", "date": "2025-09-02T19:04:17.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c1631c90-bf40-4e5e-9ed5-6a4b0ed6571d", "author": "Tocciara Robinson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIDANZpscjr9Uvzowv4Usyk4ArvNV3ziIi7lCzCZILgY5VX5s=s64-c-rp-mo-br100", "rating": 5, "text": "I was with this company when it was Safeguard, and the staff has always treated me like family, especially Jill, who I know I have given her a headache from time to time, lol. Seriously, if you’re looking for a good storage spot, this is the place. Jill, Brian, and Troy, you are my family and I will forever be grateful.", "date": "2025-08-30T00:58:38.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "f6770cd6-be0f-48ac-9cf8-ad28f4ab63f1", "author": "lequecia dunn", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLK5Q0GeNnGYJZ89tyDa2E1LGUkp_fIuerHpCT0cfoZ-uqw0r6y=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Ms.jill was amazing love her", "date": "2025-08-28T21:08:45.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f77479d2-338b-4362-bc33-cd48cc0f5484", "author": "Anna Ruth Douglass", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvuV7f5mM5kM_x0w9SRy16AhD0onndMf6H3aTIqQ101RI73w=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was so friendly and helpful! She made renting effortless and easy. Also, Mini Mall Storage is clean and up-to-date with electronic access to select units on the property. Highly recommend!!", "date": "2025-08-28T16:19:38.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "14922d5c-1d20-46cd-8f89-8e585b8e19c8", "author": "Vanessa Schiraldi", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKufQ5EpyZOKmzq4EDH-zp4D0D8yY0yPFF3hZDX1KNUB5nivg=s64-c-rp-mo-br100", "rating": 5, "text": "Jill is an absolute delight of a human! She made my unit transition a seamless process.", "date": "2025-08-24T11:59:31.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c4fc420c-6520-46cf-91f1-3d2e2b1ea800", "author": "Mai Pearl", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKI7fkk0q85tgLZSNH4vl6I1IkFJyXC3F4XyqNJWDpP1Rej5g=s64-c-rp-mo-br100", "rating": 5, "text": "The best storage experience I have ever had in my adult years. 6 stars if I could! This whole rating goes entirely to ms. Jill at mini mall. She went above and beyond to make sure my mother and I were taken care of. Made us feel welcomed and relieved. if you’ve ever had to move into a storage or anywhere for that matter you know how stressful that can be. She greeted us with waters, snacks and gave us a tour, a real vip experience. The facility is clean, well kept & secure can’t forget about the AC omg! But like I said Jill Jill Jill!!! she is the main reason we decided to go with this storage I feel blessed to have come across her. Thank you again!!\n\n-Jill & Mai", "date": "2025-08-20T18:02:51.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "price", "security" ], "sentiment": "positive" }, { "id": "cc21db5a-91cf-443d-93f3-61b558838ad1", "author": "Aleece Beuhler Langford", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIRu5XX8VA23pafxbCVU6ZxPVhb99ZdfAHWU7emoT4rJxEsQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-08-16T18:32:50.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "65db476c-a90a-4138-a15f-45725b7b085a", "author": "Brian Swanner", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxmC_PpOyDz_21oh6BN4HnW0nmXtGITTSDUmS41uqcei1iJA=s64-c-rp-mo-br100", "rating": 5, "text": "The facility was providing protection to customers ahead of scheduled painting, so my visit was to put said protection in place at a friend’s storage unit. Jill could not have been more hospitable, walking me to the unit and helping me investigate. We determined that the painting was not going to impact my friend’s unit after all, but Jill’s close assistance was a real time saver and greatly appreciated!", "date": "2025-08-16T17:13:58.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "c856719b-80b0-4180-be5f-2b177f7d9a95", "author": "Ann Rabin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEm8k8KA6hp9sj1U6KOCTLDi4gZGhHSA_LMP6jS9Yf1sodGQJAtg=s64-c-rp-mo-br100", "rating": 5, "text": "Jill is amazing. She is helpful, professional and provides excellent service!", "date": "2025-08-16T14:22:32.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6d9bf338-4129-4baa-8fbf-89d81980f565", "author": "sonny odle", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLco9UNfLhH4rKWUS-MoKiyfFq0DmK96cSU0d6vbFHY_-l2Vg=s64-c-rp-mo-br100", "rating": 5, "text": "Love that they provide great Craft Services", "date": "2025-08-14T15:01:24.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "5dc9462f-ca81-4027-9d87-b1fc5e9fc39f", "author": "Keri M", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyK6ve6Zf5tiMbu3t7f67_kiJcShu19Hql68dSFc1wzq-XTDdk=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-08-09T15:40:20.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "08acc703-9b39-46cd-8400-9a9b1c163805", "author": "Nic Warner", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKo4ercRhREYjSZwuD6yjBgMMYxt82GAkWlDMrhufZ8vtGYjQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-08-05T17:46:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Nic, thank you for the perfect rating! We're delighted to know we met your expectations. If there's anything specific you enjoyed or would like to share, your feedback is always appreciated. Looking forward to welcoming you back soon!", "replyDate": "2025-08-25T16:03:15.000Z", "tags": [], "sentiment": "positive" }, { "id": "8d301ff5-d36a-4124-9589-861340d721e6", "author": "Jaylon Vinson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU613nw7HD1mfbWWu7zWPJYgvzUZvNmKVQ6sApLCK1ARWta_YAz=s64-c-rp-mo-br100", "rating": 5, "text": "Got me in even when they were about to close", "date": "2025-08-04T22:36:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Jaylon Vinson,

Thank you for your wonderful feedback! I'm delighted to hear that our team was able to accommodate you. We always strive to provide the best service possible, and we're glad we could make your experience a positive one. We look forward to welcoming you back soon! Best regards.", "replyDate": "2025-08-25T16:03:15.000Z", "tags": [], "sentiment": "positive" }, { "id": "58bf03b1-39f4-4db0-a8a9-a0ebe4bde4e5", "author": "Emily Karlik", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLN_wvacMn2Q79-lZAi8xNfvFTVvuxGTFrwna3tX_1qacSeXg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-08-02T13:40:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Emily,

Thank you so much for leaving a 5-star rating! We greatly appreciate your support and are delighted to know that you had a positive experience. If there's anything more you'd like to share or if you have any suggestions, we'd love to hear from you. Best regards!", "replyDate": "2025-08-25T16:03:15.000Z", "tags": [], "sentiment": "positive" }, { "id": "9ae3834a-3d46-4ad8-ae24-a8d87ef9b990", "author": "Meisen Jernberg", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbhLbieUbSOzc-pQn4yoGJRWBF88IOe5pTOFRNziGMG25Cqx8=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-08-01T21:16:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Meisen, thank you for leaving a 5-star rating. We're delighted to know that you had a positive experience. If you have any further feedback or comments, feel free to share. We look forward to serving you again!", "replyDate": "2025-08-25T16:03:15.000Z", "tags": [], "sentiment": "positive" }, { "id": "3d91006a-0fb8-4a10-bfe5-cadde2de0726", "author": "Amaria Mitchell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaY5vHVcA2r00fkdUvSaRqS98UPRiIOFkkLnE2zoVcQtFwJw=s64-c-rp-mo-br100", "rating": 5, "text": "Miss Jill was the BEST .. 10000000/10 definitely coming back ! Unit was nice and neat and very orderly!", "date": "2025-07-31T15:41:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Amaria, thank you so much for your wonderful review! We're thrilled to hear that our team made such a positive impression. We look forward to welcoming you back soon!", "replyDate": "2025-08-25T16:03:15.000Z", "tags": [], "sentiment": "positive" }, { "id": "958287f4-880e-4574-97fc-f19323804722", "author": "Terence Morris", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2nEgsRYc6scRuHuIhqxtHzASRTCHfWpj0PDtSTeM5WXPEiRI=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome customer service!", "date": "2025-07-31T15:30:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Mark,

Thank you for your fantastic review! We're thrilled to hear that you had an awesome experience with our customer service. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to serving you again soon!", "replyDate": "2025-08-25T16:03:15.000Z", "tags": [], "sentiment": "positive" }, { "id": "d79ec444-7593-4812-b679-848c78e71e8e", "author": "Ari Elle", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_z2L8kCcIEIqNw7PA40-NQJCPIZmoShTHVcUrTeLYxHUMRflj=s64-c-rp-mo-br100", "rating": 5, "text": "Convenient location for my new spot. Everybody was so sweet and accommodating. I had the pleasure of being assisted by Jill who is the sweetest. Thank you for your help!", "date": "2025-07-21T18:26:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Ari,

Thank you so much for your wonderful review! We're thrilled to hear that you found our location convenient and that our team, especially Jill, made your visit enjoyable. It's fantastic to know that you felt welcomed and accommodated. We look forward to seeing you again soon!", "replyDate": "2025-07-25T16:03:15.000Z", "tags": [], "sentiment": "positive" }, { "id": "f16d46c5-bf29-4d85-97aa-3beef9142f06", "author": "Sara Orton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLP01a0V7g2LcfIJdrnZCAemu3O8eZ6wjk6AzLjUU8FrQwl1w=s64-c-rp-mo-br100", "rating": 5, "text": "This is a difficult time and Troy put me at ease and helped me figure the solutions. She was patient with me and exceedingly friendly. I really appreciate her thoughtfulness and helpfulness.", "date": "2025-07-21T18:24:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Sara,

Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that Troy was able to provide you with the support and guidance you needed during this difficult time. It's wonderful to know that her patience and friendliness made a positive impact on your experience. We truly appreciate your recognition of her thoughtfulness and helpfulness. If you need any further assistance, please feel free to reach out. Best regards.", "replyDate": "2025-07-25T16:03:15.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "4694dea2-81c2-4a1b-a18b-2d1543d8891d", "author": "Juggie OfNewOrleans", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWC9McTQPXIx1tHuFDZ0b_4TqC07Cp1wDx33nGZ1xv2aq1FVWD4=s64-c-rp-mo-br100", "rating": 5, "text": "This is most definitely the best storage experience I have ever had renting a storage! This has been my second experience and I have to say the technology is unmatched!!!! I’m sure I’ll be back a third time and Troy is the BEST!!!!!!!", "date": "2025-07-21T16:05:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with us. It's fantastic to know that our technology and service met your expectations. We'll be sure to pass along your kind words to Troy. We look forward to welcoming you back!", "replyDate": "2025-07-25T16:03:15.000Z", "tags": [], "sentiment": "positive" }, { "id": "ad425062-15bb-4755-aa87-1952782bf90a", "author": "rodney dixon", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4V7qhqy2zOlij92pwc3Nj934MBoItOAjv9rU3yDbZCJHNJg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-07-18T15:06:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Rodney, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a great experience. If there's anything else you'd like to share, we're all ears!", "replyDate": "2025-07-25T16:03:15.000Z", "tags": [], "sentiment": "positive" }, { "id": "ae01297d-43c2-47dc-9113-1d53620c1859", "author": "GHOST", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJW6EnTPDYxkWYNfUBoCoI6RSurLtevpqASfaFWQs5ba4NZ5Q=s64-c-rp-mo-br100", "rating": 5, "text": "Troy was really amazing and explained everything about the property/unit so thoroughly.", "date": "2025-07-18T15:02:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Ghost, thank you for your wonderful review! We're thrilled to hear that Troy provided such an amazing and thorough explanation of the property unit. Your satisfaction is our priority, and it's great to know that Troy made such a positive impression. We appreciate your feedback and hope to assist you again in the future! Best regards, Mini Mall Storage", "replyDate": "2025-07-25T16:03:15.000Z", "tags": [], "sentiment": "positive" }, { "id": "f2bc0baf-6cd3-45c8-806d-bc8a9a4b029d", "author": "Katie Weatherford", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkY0VhG9iDc1upeKr5mOjM8rF6ZCQbBcOE-KlGttlfZpH46V7wvg=s64-c-rp-mo-br100", "rating": 5, "text": "Great storage space! Super easy and simple — Jill was super helpful especially.", "date": "2025-07-11T18:16:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Katie,

Thank you so much for your wonderful review! We're thrilled to hear that you found the storage space great and the process easy and simple. It's fantastic to know that Jill was able to assist you effectively. We appreciate your feedback and look forward to serving you again in the future!", "replyDate": "2025-07-25T16:03:15.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e4e9db4f-98c5-438e-a08e-addb3b1e8cf3", "author": "Miah", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNHBLNhqoNoj6cZdwVekuAHdWtsijQc-TyVI_21zFHbcihbsI=s64-c-rp-mo-br100", "rating": 5, "text": "Miss Jill is the sweetest, great customer service!", "date": "2025-07-05T14:55:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Miah, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.", "replyDate": "2025-07-25T16:03:15.000Z", "tags": [], "sentiment": "positive" }, { "id": "a558e5ed-2360-47a6-ade4-abf60ebd15ca", "author": "gaynell leal", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVM1M8R5DrKVdrZd_IMSd-f-TefPGdiZttdYBUn8qq5ifWVP7Pq2g=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-07-05T14:54:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings gaynell, Thanks for the great review! We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! It was a pleasure to serve you.", "replyDate": "2025-07-25T16:03:15.000Z", "tags": [], "sentiment": "positive" }, { "id": "b23ae75e-a917-4645-8935-935dd0e5bf0c", "author": "Cole Halpern", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIU3mxhG8kcn81Gyal7qHqysVhg9VMSL1YCnGu77gOlgUkJ1w=s64-c-rp-mo-br100", "rating": 5, "text": "Great staff.", "date": "2025-07-03T19:29:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Cole, thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff. We look forward to welcoming you back soon!", "replyDate": "2025-07-25T16:03:15.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e4917ede-9c5a-4d7e-9339-3904f7c083be", "author": "richard sadberry", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6vRa6I-3zRrC9z5PP0hk5E7pt5bOO4UUykMyF-_VrNbTD7A=s64-c-rp-mo-br100", "rating": 5, "text": "Troy is the absolute best she helped me out so so much", "date": "2025-07-03T19:23:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Richard,

Thank you for your wonderful review! It's always our goal to ensure our customers have a great experience, and we're glad Troy could help you out so much. We appreciate your kind words and look forward to serving you again in the future.", "replyDate": "2025-07-25T16:03:15.000Z", "tags": [], "sentiment": "positive" }, { "id": "3f1ef6ca-f7cd-460f-9fe1-48a144b4b2dc", "author": "Corey Beebe", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZzBiobs3FgH8eUZh2ePLeXjWBWw6PATw6c11wOt7vPUFm90Ue=s64-c-rp-mo-br100", "rating": 5, "text": "Another huge shoutout to Troy, who went above and beyond to make everything fast, convenient and friendly.", "date": "2025-07-02T17:43:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your wonderful review, Corey! We're thrilled to hear that Troy provided you with exceptional service. We truly appreciate your kind words and will be sure to pass along your shoutout. Looking forward to serving you again soon!", "replyDate": "2025-07-25T16:03:15.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "05e70cf2-c9d5-4f76-ab47-39de8375a29e", "author": "Meghan O'Brien", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKQgbGRuSVJFXC42Fahtrpxph7qwNqSoPs8UDs6lBOuRN3bQ=s64-c-rp-mo-br100", "rating": 5, "text": "Wonderful experience, clean units and friendly service!", "date": "2025-07-01T21:45:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Meghan, thank you so much for your wonderful review! We're delighted to hear that you had a great experience with us and appreciated our clean units and friendly service. We look forward to welcoming you back in the future!", "replyDate": "2025-07-25T16:03:15.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "fe641e19-e78b-48aa-9b2c-c8b9a45f48dd", "author": "Christopher Rushing", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmDoMx3g5pyJH-qigLJvsoXV2SPOPbTjKPOystTqAGMbYBeA=s64-c-rp-mo-br100", "rating": 5, "text": "I’ve been with them for years. They worked with me anytime I was struggling to make payments. Ms. Jill test the front desk is amazing!", "date": "2025-06-30T17:39:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Christopher,

Thank you for your kind words and for being a loyal customer over the years. We're thrilled to hear that our team has been able to support you. Your satisfaction is our priority, and it's great to know we could assist you during challenging times. We appreciate your continued trust in us! Best regards.", "replyDate": "2025-07-25T16:03:15.000Z", "tags": [], "sentiment": "positive" }, { "id": "6dd8b037-6636-4c66-9782-9e06c1c1f2fe", "author": "Valeria Melendez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIzWta4_pjgtWYQQP7gHPynjpf-DMKlrAZ6toyCq4Myx8b9A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-06-23T21:57:54.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "14c2ca13-7ce1-4ca1-97ea-7f272514ca66", "author": "Saeed Abdeljabbar", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyeRiuFmy4eEjKXQ7E82RyMURPebsrl6-RBhtY5r39ZdRszw=s64-c-rp-mo-br100", "rating": 5, "text": "Jill and Troy helped me out so much. They were great and have awesome communication skills. Explained everything I wanted to know without me even asking", "date": "2025-06-23T20:22:07.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "62585a80-9255-4f10-80b0-90cfc1052ace", "author": "Dawn C", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJL25sVCspIfR19DFYbP1GM-8HkZT3v0rfmCqx5Q7kx9k0M-A=s64-c-rp-mo-br100", "rating": 5, "text": "We shopped other units in the area, this was by far the best selection. Also returned here because of the customer service specifically JILL! Jill is the best!", "date": "2025-06-21T21:21:53.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ba9425e2-4e49-432f-b339-4002f8a47513", "author": "Jay Tol", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUT_c57RzbSaLaNl9G4weei2qK1WnvoEvfvXummFHBZaxefl6eQ=s64-c-rp-mo-br100", "rating": 5, "text": "jill was a blast! she was very helpful and transparent there wasn’t any stone left unturned while discussing terms", "date": "2025-06-21T19:09:59.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "11771994-7bc5-489b-a150-1b08759a7126", "author": "Dwayne Favors", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKsk47FaCJ3g0FVFyd4buQqFyjj2BCzk92pBPvCaOQbZCEvTI=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Back storing here a second time, and it's still the best storage facility around! Troy is amazing, and the state of the art facility is awesome. Don't even bother looking elsewhere, Troy and Jill absolutely can't be beaten!", "date": "2025-06-18T13:46:55.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "10feef62-1cd3-40ad-afed-1da3c4637233", "author": "Spencer", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1ouCDPjgq8YGwOafc-5YbXP7lEuiQTGNl-ppE9EZBEltPJw=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was very helpful and the facility is very clean and organized", "date": "2025-06-16T18:19:31.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "d6e1d03c-153d-4793-98b2-b28b1ac55538", "author": "03Jan09", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2ukAvrvFV3Xm2yy_zpYe0mCNlDhovqCGIUSW9aQVadIV4CsoD=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was super friendly and helped us move into a larger unit. It took no time to do the paper work and the move was smooth. A+++", "date": "2025-06-14T20:24:55.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ea6d69f4-6808-4b6b-bbc9-c18ff8c057d3", "author": "Abbey Palagi", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8D3YT1GQXQWI2NJnMdOlIVJeBfyStguBwnH5QDlUzH_JU2x6t=s64-c-rp-mo-br100", "rating": 5, "text": "Very helpful and courteous! And a super convenient location. Very clean facilities.", "date": "2025-06-14T15:36:27.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "7782770b-831e-4eb4-858e-d0e6a9b59ea6", "author": "Kerry Keese", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4IjGvU0OuV3w0wc4WrVy7OvI1xbE8czuXPTvCU71d1t3Wcw=s64-c-rp-mo-br100", "rating": 5, "text": "Troy helped us out of the rain and left us wait out the storm", "date": "2025-06-13T18:43:21.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "29e8aad5-821d-49a7-a52f-5eabc3b97404", "author": "j", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLP04q8u-20f9EI7R8IzZsVxDiMqGWVbs5TFr0vTHmuZjSPjA=s64-c-rp-mo-br100", "rating": 5, "text": "Troy is fantastic! 5 stars hands down.", "date": "2025-06-13T18:42:42.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "7dd39ef8-c2a8-477c-9d18-7e4991f646dc", "author": "kandika wilson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInY4zjWDabrxXvvB4R2Ay7D9Qq7kUKEpViO3WBlaGL9YXLxA=s64-c-rp-mo-br100", "rating": 5, "text": "OMG I freaking LOVE TROY !!! She’s everything !! I’ve never met her personally BUT best believe we talk as if we’ve grown up together .. she helps me & my daughter out as if we’re family of hers I love this about her she’s very kind & sweet .. The best is here pls use this mini mall storage for your needs .. can’t wait to personally meet you TROY 🥰", "date": "2025-06-06T15:53:00.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f28969cf-bc5a-4945-9dc9-0e84e4500b5b", "author": "Jad Shehabelddin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5_MLxDBBS5KiTIyhmyatYp7X9Kjk-nRXFNkokcKbsGDZ_geBG=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-06-04T17:39:00.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0c322240-c77a-426e-a985-590aae769487", "author": "Lynne Oakes", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwYMBHWV5PZ_36SfKU_qvJGw3fRWqS2SmP5I9Ys6ICYcguIg=s64-c-rp-mo-br100", "rating": 5, "text": "Have used this storage facility several times. The staff, especially Jill, are very helpful and friendly. The buildings are clean and easy to use", "date": "2025-05-31T12:35:46.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "d5639541-b8fe-4446-8d18-826826ee0199", "author": "Logan Boese", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWF1quRbquHemEGC_R3ansTBxbWqrS8E7bMJbCrU7RkIwTJ5G31Ww=s64-c-rp-mo-br100", "rating": 5, "text": "The staff was incredibly helpful! I have never had so smooth a move-in experience! I was initially hesitant because I’ve had an issue with this building before, (never the staff, but definitely the Building and maintenance) but apparently it’s under new ownership, and it is a complete one-eighty! Cannot recommend highly enough!!!!!", "date": "2025-05-30T16:46:22.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "4258cfef-31c0-4d0c-ae1e-8584109390ab", "author": "Joseph Keens", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhA2FTLV620bYprW0rIFtXsBIA1LA-Ivyvt2RVn2SS3A4x9yCt=s64-c-rp-mo-br100", "rating": 5, "text": "Kind and knowledgeable. Great place to get a storage unit.", "date": "2025-05-30T16:45:49.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "eaf59009-6f7e-45eb-856d-e49c638c8096", "author": "Diana Benson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXt67kCMc7rQztG6BAUrdnriCXBVn1ZC9lf8OkbgBbtUd7JgNXw=s64-c-rp-mo-br100", "rating": 5, "text": "Could not be more happy with our storage unit! The front ladies are SO kind and accommodating. Jill even brought me some complimentary coffee when we were unloading for hours from our big move to New Orleans.\n\nI love the location of the storage unit in the Lower Garden District, and I especially love the convenient phone app that unlocks the parking garage/loading zones, elevator & unit. This facility is so easy, clean and the ability to open and close the doors at your fingertips makes me feel safe coming at late hours of the night. Won't go anywhere else in New Orleans or other cities if there is a SpareFoot/Mini Mall Storage unit - really can't beat the price, convenience, cleanliness and safety!", "date": "2025-05-29T18:54:10.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "price", "access", "security" ], "sentiment": "positive" }, { "id": "aa1c4ba4-37ec-42dd-8b34-b4b338063519", "author": "japerlet wilson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIt17sekqmSO68g6nzeRUflfdA-99B0sjp8VHMXlggptDzE-UDcA=s64-c-rp-mo-br100", "rating": 5, "text": "Troy is magnificent! Jill is amazing, they are perfect duo! I’m leaving but will definitely recommend and be back! It’s been 4 years of a pleasure. I highly recommend Mini Mall Storage!", "date": "2025-05-27T14:19:54.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "722ba5ee-017e-4531-baf7-b9461a53022d", "author": "hamid vahidnia", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJNsI6ZXX3GsZCBYXv5TP68KlyGXe7rZkwLwAoQ0xec9S6Mw=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent facilities and customer service", "date": "2025-05-23T17:31:16.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f1da1b94-24aa-4041-aa80-e3a2581fe225", "author": "brandon streat", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLw4MZQMjKqbswHDqqukIeQ-aQqNhEmPHyCDokjn2TPwW_8qQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-05-20T16:40:21.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6c94d2fb-e80e-4a49-b679-6ef965db0bd4", "author": "Ervin Fortune", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0Bqwt8VK0EilA8jCKJFtpYQeEW4HgXJ6AWLZl4znWZAFuUB3C=s64-c-rp-mo-br100", "rating": 5, "text": "Troy, was very enthusiastic and knowledgeable of her building!!", "date": "2025-05-19T18:07:20.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "39868e20-2986-4b7a-b033-f77c8a41ce86", "author": "ASHLIE SCHLATWEILER", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZ5tlvtbDOqb9ADlQH0xUbgNSSq9e0RSwdjxYHGFooEnxnHg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-05-19T16:23:00.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "5c47286b-cd7e-4df0-81d6-9202f316d261", "author": "Sable Marie Mongold", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUP-eQ4oBTzgyHoCsxyVFskLCj9CIvN2X3zTIEEhHq4uqz_5p58=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was very helpful. I appreciate everything she did to help me with my unit.\n\nUpdate! I’m back again and Jill’s energy was fantastic during a stressful moving situation.\n\nThanks Jill & LaTroya! Y’all rock!🤘🏼", "date": "2025-05-17T22:39:23.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "da5e977c-8d67-4eb5-9350-9b355163983f", "author": "Sparkles Inga", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISuc0ERZRTwb7MEBaPetggIyoFGQl4ilR8kOi_ISKz9x64SIo=s64-c-rp-mo-br100", "rating": 5, "text": "Miss Jill was so awesome with helping me get settled in with my storage unit. She had such a bubbly personality and made the process so easy. Thanks Jill", "date": "2025-05-17T16:05:37.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "61b8d8d6-672e-47f0-a956-dfa31259905d", "author": "Scott Acosta", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaAS1ZdM9mo3v-dCMQurwA1QEncNNMmyw90vsEFkc11-QhtA=s64-c-rp-mo-br100", "rating": 5, "text": "Troya and Jill are amazing and actually care about customers needs. Will highly recommend to friends and family", "date": "2025-05-16T14:43:21.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "a0007952-fe12-429d-888d-bae925a6983b", "author": "Debbie G", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIm8nC1UbFb6-NkbbVG_1lX7lh5Gib8lFHFjLX8ncQxmt7Ovw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-05-16T10:10:02.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0164421d-54ba-453d-b5a8-658b8771c0ac", "author": "Brent Kauffman", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLL-05xtgxMtj2ij34XcqGPd1WbXcPBnPTQXDUUT7W81iWVyQ=s64-c-rp-mo-br100", "rating": 5, "text": "My experience was great, in particular Troy made the process a pleasure.\nThe facility was spotless, and using the app, makes repeat visits to my units, very smooth.\nLuckily I looked on line for a storage facility, and I followed the many good reviews, which brought me here.", "date": "2025-05-15T19:26:12.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "13f06728-762e-4683-996d-1cd25824abb9", "author": "Theodore Williams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9YT8lU-zbJrneogXfcR9cDz35GRMBFo-Pa0-Zr4nrSFgtcQ=s64-c-rp-mo-br100", "rating": 5, "text": "The lady's where great and the storage looks awesome", "date": "2025-05-12T19:50:31.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6f119bda-8156-4709-b899-46fb9e08588e", "author": "Cambry Klein", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVBkk1NkXcBT540ttwxiqpgFKW9RQYGUOA9ELrHJzbfb139-Op=s64-c-rp-mo-br100", "rating": 5, "text": "They were super helpful with helping us get a unit and showing us around!", "date": "2025-05-11T13:20:17.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "979bfa44-b395-4430-a366-f19c206af25d", "author": "Deja Harper", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtsu9Dp3kCUDD48KebJ8mNmYurNTAr2KunZRslGBkV0XXTvw=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was very nice and helpful when I moved into my storage. Give that lady a raise🙂‍↕️", "date": "2025-05-10T20:14:25.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "281c8064-39cf-4872-9f3e-2f73af68d9de", "author": "KJ Silas", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUshKnsGbPXdXdhPORVPBTRC3IMACB3dH-DxkujW-7lZSYl7EHN=s64-c-rp-mo-br100", "rating": 5, "text": "Clean, savvy technology, organized facilities. Jill is kind & extremely helpful.", "date": "2025-05-09T21:02:37.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "5a6ae38a-5dc3-454b-a79b-2d7c94517f45", "author": "Mikal Sutherlin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGXChGqmEYi5uY7H9OlKG_ArIfbHvs0BbdLoyjQl0Vvt5KIjk=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This place is clean, air-conditioned, and very easy to get to via car. Jill, my representative, was very helpful with all of my questions. I recommend this place wholeheartedly— especially for area college students.\n\nUpdate 5/2025- Jill and Troya saved the day again this year! The company changed ownership from Safeguard to MiniMall Storage, but these ladies are here for anyone looking for a great, safe place to store your student’s belongings for the summer- or longer.", "date": "2025-05-09T16:50:57.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "311725c2-cf6e-4283-ba4d-92c002bf8cd6", "author": "Danyell Conner", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWE2_DD5dKGoUbj3uYEvun_3Wk5WQj3uv94I4ExgEN7M6-g9FAl=s64-c-rp-mo-br100", "rating": 5, "text": "Quick and efficient service . Ms Jill broke everything down for me . Really truly appreciate her help.", "date": "2025-05-08T21:11:35.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "0bce9b96-2c32-4768-b9ce-295c41f209d0", "author": "ayesha ollie", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVeKHO9focvO_srHWQE92P4GupvlrsjYNDNKyvhx4EZsNkkA=s64-c-rp-mo-br100", "rating": 4, "text": "Great service and prices", "date": "2025-05-08T20:59:22.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "a32d9b17-eead-40ba-825d-e7e2128d5fea", "author": "Michelle Young", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXir2sya6-5ztgaUllkZPhn_kcFOadUQC1O0g7nl7T-sfz35Uclg=s64-c-rp-mo-br100", "rating": 5, "text": "The Manager Troy & Employees Are Amazing and Very Nice & The Facility Is Very Clean and Up To Date I would Highly Recommend Mini Mall Storage 10/10 😊", "date": "2025-05-08T18:58:59.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "ea4c6021-da52-451f-bcb2-f02e38c1a4e1", "author": "Bree Williams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsCfmS1GUy23nJZfWVg1rId2QirdftslnBP148C-3mr8U02g=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-05-08T16:15:58.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "567e0e21-daed-4957-ab35-272b948e4252", "author": "JAIMEE CANDELORA", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8UjBteJRf53W2F0vY40R5syPIugSpzWkDfGscsxDJVcIE9A=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome friendly service. ChatGPT recommended!", "date": "2025-05-08T15:04:43.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6b46ae77-b858-40d8-9f60-e27a7699ab9b", "author": "Kayla Mae", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLd0GJC1PGle-ebovgzF-943Kzs_pNCUH-1ddUpbUCYbiZQeQ=s64-c-rp-mo-br100", "rating": 5, "text": "I had an amazing experience with Jill! She was incredibly helpful and made the whole moving-out process so much easier. She guided me through how to pack everything properly and made sure I was completely ready to move out the next day. Super sweet, professional, and truly goes the extra mile. I’d give her a 10/10 and highly recommend this place to any college student in the area getting ready to move out for the summer!", "date": "2025-05-06T17:27:09.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "74cf6337-de97-41c2-9931-78223a9329c9", "author": "Scott Sanders", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKXb_dSblQRiTRcK3gROHRu-nc-Lk-DuZGn1R_i240DN2XiCAZ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-05-06T15:07:42.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "63027c50-cf47-43f8-a124-62f1e08bec9a", "author": "Khayrah Al-Mateen", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOopLegfnrvD3gUj9obuyEKE9nc1uDMu-C9y0ehxWPT-OiTwo-=s64-c-rp-mo-br100", "rating": 5, "text": "Jill has the BEST costumer service!! This storage unit is so safe and accommodating to college students and new clients. Definitely using this storage unit for the next 4 years!", "date": "2025-05-02T22:40:52.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price", "security" ], "sentiment": "positive" }, { "id": "b3c3c7f5-9c0d-44f5-9b96-4d3173af9c20", "author": "Mckenzie Warner", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXt1BPM7GM3o-wWryWDLQrdTMekbVPjWZ6Hgk7U_AZt4-pjSXo=s64-c-rp-mo-br100", "rating": 5, "text": "great storage units & customer service!!", "date": "2025-05-02T22:16:55.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e0f80d5f-aeaf-4621-8da4-4a182e18ccb3", "author": "Tybra Carter", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKlOXL853aGYM5AZNeDgN7plEA_1O3ics7aBPQOF4aTa3Y4A=s64-c-rp-mo-br100", "rating": 5, "text": "Very kind very respectful great doing business here and holds a great conversation 😁", "date": "2025-05-02T20:42:38.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "cc5857e0-06ac-4fd9-af41-0a0b8e4608f4", "author": "Stephanie Carter", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuhbiPPr6NuXwEYqnQ8UJ-M3FWnRovLxGTE98NQQMTTw3lrw=s64-c-rp-mo-br100", "rating": 5, "text": "She was very kind and polite. I'm storing my belongings here", "date": "2025-05-02T20:41:47.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "dac0ac8f-6e55-4e1d-96c3-02d9e653d229", "author": "Kennedy McGuire", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDyOYPGiSziaCQUp2FdNIIBiDti88ixo2lfgIOYjXNiGuAKiSJ=s64-c-rp-mo-br100", "rating": 5, "text": "Jill is the best!!!! I love Mini Mall Storage - highly recommend.", "date": "2025-05-02T17:10:44.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "72096104-8939-4caf-958c-5948636ed162", "author": "John Dominici", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnIoJqhDe577t4TsKIKGXbrDkoQEtWmWgvymsaTdnCAR5gbg=s64-c-rp-mo-br100", "rating": 5, "text": "Jill is so nice and helpful!!!!", "date": "2025-04-29T13:47:12.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a62d6977-cd11-424d-b559-17e4974fe2f6", "author": "Markell Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5mGRbDHmd-rrHN-vBcXBJ1mSswEdPfHvyNv6mdCMdtIH-Vw=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing staff ,\nJill and Latoya are truly amazing they help me through the process and we’re very cool about explaining", "date": "2025-04-28T22:03:29.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5ba1f9dc-9ad4-4dd8-a1fe-a2ffd9838753", "author": "luisa", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqiQEHPLEiMnkfL3KaSTF5Cd9oX_fU0Ne4ewYyzS8ZAwD3fBHF=s64-c-rp-mo-br100", "rating": 5, "text": "Absolute Queen. She stayed it with us for 45 minutes to make sure it’ll be as cheap as possible and fitting our needs. As a college student during finals that was exactly what I needed. Totally recommend and will go here again!!!", "date": "2025-04-28T21:28:54.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "918d0c52-888d-4827-b068-20569f3b1bac", "author": "amelia suma", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtU9jvTCyzv8Q7IcOKFPIAKGVUAlPhfdOkO31Cmci1ftot4QI=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing customer service!!! She was so helpful in getting us set up and finding us the best rate.", "date": "2025-04-28T21:28:15.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "9ed7332d-61a9-46b4-8e4a-7e87c5939a94", "author": "Kaelin Amaya", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYemY_VoDiYGJSlT-JU9WTWslMZhzDA8KsrXknHKV94G2W4oHi=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was extremely helpful and so nice to talk to getting my storage unit set up. Excellent service!", "date": "2025-04-28T14:42:34.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "43b45eb2-27ea-4099-9613-8f5736d14346", "author": "Samantha Sheppard", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjMnEMml0nJ-H-z06XNoLx3CyRk66X6IHcUxjBYrrihBPQCg=s64-c-rp-mo-br100", "rating": 5, "text": "Troy and Jill are wonderful & always so helpful.", "date": "2025-04-25T20:39:56.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1829589b-158a-4e1c-8cbd-adaded8a9ca5", "author": "John Argentino", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKOQW73b0-nFigPxM7njYaVWU7oxSrcOtTgQi3zmxT3R09pn58=s64-c-rp-mo-br100", "rating": 5, "text": "Ms. Jill is the absolute best!! So helpful and patient in explaining things", "date": "2025-04-21T15:51:08.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7f11ff72-3edd-475a-8b07-b151b52bbb52", "author": "Trase Ammons", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKleBYeLB6vIVUs_SH40qNkGgRapk_nS5JfOKQKzFp-Qp42Dw=s64-c-rp-mo-br100", "rating": 5, "text": "Very nice staff. Always friendly and helpful!", "date": "2025-04-08T19:19:38.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4cb4d225-bddc-4012-a887-6124459b6e23", "author": "KERRY WATSON", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRBAp8cv_ntIutRxoCkB8j05h7QfKSF23nEflhUTRRtk7w3w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I reserved my unit online and before I finish the online process Laacy called me.\nShe was helpful.\nbut it was the end of the day and then the next day I met \"Jill\" beautiful spirit very patient good eye contact comfortable with sharing the information and not making me feel inadequate with my tech she's a diligent worker and I think she's going to make my stay here a lot more convenient.\nthank you Jill", "date": "2025-04-07T16:05:42.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "80a3056b-76b6-49a0-b8e4-36780d23786d", "author": "Sophia Mc", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjtpsTeD6Zlk_t5icp9Vvq7GEdmkGL-e9jiB9A2-kBzdOyfA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2025-04-05T16:48:27.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "5d52ee09-690b-402c-bb5c-c2bedc56d3e0", "author": "Donna Dessauer", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEHbFVJoQ7_69d3P6BQqkNd0XXNYThO4oVeRvlIp1hiFvo8A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-04-05T14:15:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "d97e94eb-5ca3-42ff-bcf6-46cfcb585f44", "author": "Meli Rockhold", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQ-C923ivdwdWbXQxHOVtd5Jkpyb7fTLUkM8pfz6ZH237VFvMO=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was very attentive , helpful and patient with me - Moved my things from a storage in Tampa - This one in NOLA looks amazing ?", "date": "2025-04-02T22:48:23.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "add62dee-bbe3-425d-a3fa-f2fa31774358", "author": "Paula Echevarria", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcx6HxWdxp02RONobCsShdetMq0mM8_D297JzkjTQwNpuYbDfSzg=s64-c-rp-mo-br100", "rating": 5, "text": "Troy and Jill are superstars, they were super informative, friendly and accommodating. The storage is clean, temperature controlled and easy to access. Super happy about all of it!", "date": "2025-04-02T19:20:38.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "64ea3c32-0403-4ebc-95ca-001e2d6870bc", "author": "jasmine fleming", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8_YOIAxZxVqVJqEtHGTpY4UafAmqx3VALAljHxg5CINs4eg=s64-c-rp-mo-br100", "rating": 5, "text": "Ms Jill was a wonderful with helping me move out today even after losing my keypad and having to cut my lock!", "date": "2025-04-01T14:49:06.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access", "security" ], "sentiment": "positive" }, { "id": "3f7d7650-0176-403c-a22b-7ab5ade683f8", "author": "Henry James", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVirFm64wzB7R1TTpNSMW2G3xh0icU5qjZFqwPgCtj1xYBZF4r3RA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Jill J. was awesome. She made renting my unit very enjoyable. Even when I had to change units she was very accommodating. She is the best!", "date": "2025-03-31T20:39:33.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6d134547-2e8f-4ad0-99c4-f5085d5a7f4b", "author": "Carl Track", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxwYNpMM-AvfxvAwQQuuu-T3CJ4GARJLMEjxyEc-p-k5j8Fg=s64-c-rp-mo-br100", "rating": 5, "text": "The facility is great the staff is very helpful highly recommend", "date": "2025-03-29T14:51:06.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c54c89cc-6475-4f83-83cf-e74da1c1165c", "author": "Elaine Picot", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSg09v_7SVxSIwE1IlJgB8PxI4bl9BDLf_IahpvbfySxCk=s64-c-rp-mo-br100", "rating": 5, "text": "Clerk was very patient and nice. Explain everything to where I can understand everything she was saying. I highly recommend Mini mall storage.", "date": "2025-03-27T17:11:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words and recommendation! We're thrilled to hear that our clerk was able to assist you so effectively. We strive to provide the best service possible to all our customers. If you need anything else, feel free to reach out. We appreciate your support!", "replyDate": "2025-06-25T16:03:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "fb29f1d2-42db-43e5-b7f6-059b128ef9df", "author": "Sean P Bigler", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVek7NZHjRByJ72h0dqWJIORfT6_G8YrAqbXcC896NQsN4gjGk9Lg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The people are great. I've never had my stuff feel safer.", "date": "2025-03-23T07:42:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Sean, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.", "replyDate": "2025-06-25T16:03:21.000Z", "tags": [ "price", "security" ], "sentiment": "positive" }, { "id": "7cc85f7a-9582-41ff-9a74-8a0765bc9484", "author": "Rylie Garyn", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1xyNzf7C9BON_xab7iKqVaRjzkd_c36S8VSmxxduaMnfhFA=s64-c-rp-mo-br100", "rating": 5, "text": "Troy and her trainee pat were awesome !! Very detailed help and stayed after hours to make sure I had everything I needed hilarious great attitudes and the best service I’ve had anywhere in a very long time! :)", "date": "2025-03-21T22:57:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your glowing review! We're thrilled to hear that Troy and Pat provided you with exceptional service and assistance. We always aim to go above and beyond for our customers, and your feedback reassures us that we’re on the right track. If you ever need anything else, don't hesitate to reach out to us. Looking forward to serving you again in the future!", "replyDate": "2025-06-25T16:03:21.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "b9a1b9df-2a89-44e2-8b53-ec06114970ad", "author": "C D", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9HOVBi0OWaNdAbUtNXeAV2YhikjRE0Dwe0BtW_NYlgKqEzNuZ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Clean reliable storage facility! Jill helped us check in and she was wonderful. Great customer service!", "date": "2025-03-19T17:59:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello C, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.", "replyDate": "2025-06-25T16:03:21.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "e172aa70-cb91-4fb2-b8ff-241b5ab2284b", "author": "KEITH KENYE", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWySqDn1SW_sUgXffRnfxGPWYwkXJ96hd72qWSJcw-Mq6Nx8muN=s64-c-rp-mo-br100", "rating": 5, "text": "Great helpful staff very professional 😎", "date": "2025-03-18T22:36:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear KEITH, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!", "replyDate": "2025-06-25T16:03:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "68e66943-45f4-46c7-9431-bb35dbf78ac9", "author": "Adam Weck", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBGd22kVI9L5gfx5g24YLgxQvNWSb7NpSoBLPDD7KrpYHCbkZ-=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Jill, Troy, & Patrick are so accommodating. They make running our business so easy!", "date": "2025-03-11T15:49:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Adam, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.", "replyDate": "2025-06-25T16:03:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "ae70ad24-bae2-4619-a88d-7848009f0901", "author": "Annettte N", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUC9gMluBaoe7JxjT6sgWX5myKy5czblUp-2ai8I3NBb2nYBaz9=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent customer service at this location. Troy answered all of my questions with ease and she has an extraordinarily great personality! I highly recommend storing your items at this location!", "date": "2025-03-08T19:49:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Annettte, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon.", "replyDate": "2025-06-25T16:03:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "4c943e30-c90d-43c0-9dfd-c354b523d8f6", "author": "Jenny Joslin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWE43wMZiiZaWvFUKKRij6o0NHrQd4dBnsFi7iAAIsQ5sSSgpYL=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Troy went above and beyond to help me find a unit and explain everything about this very clean and beautiful facility. She is an absolutely amazing at customer service, organization and so friendly. I watched her help other customers with grace and charm. Highly recommend this place!", "date": "2025-03-08T00:31:50.000Z", "verifiedTenant": false, "featured": false, "reply": "Jenny Joslin, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage.", "replyDate": "2023-06-25T16:03:21.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "dd2d505b-2ad6-456b-92ce-f2c9f1ac7d9e", "author": "Jerron Jackson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL24lN-zfET-jHYQxQEDrAwRGmDRa2rZAXkGBq6lZULYYohhQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very wonderful staff and clean unit. Troy and Patrick were very helpful in walking me through the rental process and explaining everything in detail. They also worked with me to ensure I was happy with my selection and to make sure I got the best deal available.", "date": "2025-03-07T20:42:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words and fantastic review! We're delighted to hear that you found our staff helpful and the unit clean. We strive to provide excellent service and ensure our customers are satisfied with their selections. If you need any further assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!", "replyDate": "2025-06-25T16:03:21.000Z", "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "df5926a4-da79-4a45-8ece-773aeaa0dbcd", "author": "John Kaudewitz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_8Rb7UyDKz3uCLt_20W42fzBObsysEQdc-_bU0luRFlPk6A=s64-c-rp-mo-br100", "rating": 5, "text": "Incredible experience! The app is great for getting in and out with ease and the folks working here are so helpful! Would definitely recommend using them for your storage needs!", "date": "2025-03-03T19:17:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey John, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!", "replyDate": "2025-06-25T16:03:21.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "b356a941-ebad-4380-8d9d-8a89c5de99bf", "author": "shavon roulston", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvakTQwM5369aPlB_YPZz5akuJh0mV0LLNfgbMst1EdDl_fFk=s64-c-rp-mo-br100", "rating": 5, "text": "Safe storage love it here", "date": "2025-02-28T20:41:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your positive feedback and the 5-star rating! We're delighted to hear that you feel safe with us and love using our storage facility.", "replyDate": "2025-06-25T16:03:21.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "5b9ad22c-b51b-40a7-82b0-9a6c8f7ce277", "author": "Amrita Singh", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLk8vAVxx7U9pKmMeC7JZldaOlcUYeXEAFlIQKDMbzUBLImeg=s64-c-rp-mo-br100", "rating": 5, "text": "Troy was amazing and so helpful! She made this process such a breeze!", "date": "2025-02-27T19:28:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the fantastic review! We're thrilled to hear that Troy provided you with such excellent service and made the process easy. We hope to assist you again in the future.", "replyDate": "2025-06-25T16:03:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c596fb82-a7e2-42a2-befe-84181257027e", "author": "Kelly Carroll", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyD2yrtZEMZLzp3Rky_5_7I0YiH2TmE-iv5lHmCmwF2Mu3X0N9=s64-c-rp-mo-br100", "rating": 5, "text": "Jill is THE BEST!", "date": "2025-02-26T17:32:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Kelly, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. We're here for you anytime!", "replyDate": "2025-06-25T16:03:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "9b6e617c-98b2-4e53-b27e-7f56bb05edcb", "author": "JCoyle Ford", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOQ02faRFXW9K_IMeB3fM3jm8Ww-5KdCSNRi62V2pMBt0jZwE=s64-c-rp-mo-br100", "rating": 5, "text": "Just wonderful working with Jill.\n\nMany thanks.", "date": "2025-02-22T15:45:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a wonderful experience working with Jill. We appreciate your support and look forward to assisting you in the future.", "replyDate": "2025-06-25T16:03:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "4b52473f-e987-458a-bd8e-cd5126e47e0f", "author": "CJ Simpson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOtlSqmbAkhqug_Phdvw8YzFNgz8rOekALYDZqD41U2SocPnLMYQ=s64-c-rp-mo-br100", "rating": 5, "text": "Absolutely amazing front desk! I was in town on an install, and they were more than accommodating through the entire trip helping with placements layouts and even pre-surveying for me before the job was completed. Mini mall, you have an amazing staff", "date": "2025-02-18T19:40:09.000Z", "verifiedTenant": false, "featured": false, "reply": "CJ, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! Please let us know what we can do for you in the future.", "replyDate": "2025-06-25T16:03:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5f1fb6b4-3c54-4420-8ad2-0562ef9546f5", "author": "Tammy Kidwell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuCyMxC8aKSsrRJAkPLFAp63XVR6ljl965RD5QvCw6Nx1GAg=s64-c-rp-mo-br100", "rating": 5, "text": "I like the security feature with the bay door. I can drive into it close the door and remove the wheelchairs from the back of my van without worrying if anybody’s coming up behind me because I dropped them off around 5:30 in the morning and it still dark outside. I really do like the Features of this store and have it set up", "date": "2025-02-18T16:34:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Hey Tammy, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!", "replyDate": "2025-06-25T16:03:21.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "3a18ab59-88eb-4981-a2b9-3c129aebe9d8", "author": "Seamus O'Connor", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4qFs7h9DO9AgyVtvHpURMAF3LlCkBGDH7Y9cHQZ9sT8D-Wpl3=s64-c-rp-mo-br100", "rating": 5, "text": "My employer has been using this storage locker for a few years now. It is clean, safe, and extremely conveniently located. Jill and the rest of the staff are always happy to help, and often go above and beyond for their customers. They have made sure we have access to our storage through all sorts of obstacles (power outages, inclement weather, and whatever else NOLA throws their way).", "date": "2025-02-13T21:40:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words and positive feedback! We're thrilled to hear that you find our facility clean, safe, and conveniently located. Our team takes great pride in providing excellent service and ensuring that our customers can access their storage whenever needed. We'll continue to do our best to accommodate you. We look forward to serving you and your employer for many more years to come!", "replyDate": "2025-06-25T16:03:21.000Z", "tags": [ "cleanliness", "staff", "access", "security" ], "sentiment": "positive" }, { "id": "9bddaf49-280b-4b6c-bfcd-66de12b16c9e", "author": "Tracey True", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQ-IzXU5g1RFMSC_UWnpkk0BwwaByTbThRosnc7uarasEkxoo=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "LaTroya is Awesome she always goes above and beyond for all her customers!! She cares about the facility and it shows in Everything she does!!", "date": "2025-02-13T16:53:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Dear Valued Customer,

Thank you for taking the time to leave such a wonderful review. We are delighted to hear about your positive experience with our team member, LaTroya. She is truly dedicated to providing exceptional service and ensuring our facility meets the highest standards. Your feedback is greatly appreciated and will be shared with her to continue motivating her great efforts.

We look forward to serving you again soon!

Best,
Mini Mall Storage - New Orleans", "replyDate": "2025-06-25T16:03:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "49d93c85-7c3a-4f33-931d-5e43dbbd1b31", "author": "omniscience85", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5h1dzB3SaRJ--Av5-lZ2TFMeJuxjiiJYOJYVGEbNzbBbdhalK=s64-c-rp-mo-br100", "rating": 5, "text": "Troy is the best, beyond helpful and very informative. Every step of the process was smooth & uncomplicated.", "date": "2025-02-12T23:16:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings omniscience85, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. It was a pleasure to serve you.", "replyDate": "2025-06-25T16:03:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8ddf0477-5fab-4d96-8dda-79016d7eff79", "author": "Juggie OfNo", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLBYljvWaf4mbSaHq6wYEkgMGAL9cjsW9xcL1tR1uZVp1G9j2Y=s64-c-rp-mo-br100", "rating": 5, "text": "My experience with as great! Troy was very helpful and willing", "date": "2025-02-12T18:40:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Greetings Juggie, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! It was a pleasure to serve you.", "replyDate": "2025-06-25T16:03:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8eeb724a-97d3-4477-8680-c0441a216283", "author": "Kristina Larson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYsr30yiT2oYUaHf44nkvzf7owAHcI3pujsLAMBctpaevfnM_X=s64-c-rp-mo-br100", "rating": 5, "text": "Best customer service & perfect location!", "date": "2025-02-11T18:55:28.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "33b3919f-2a09-42ba-8ddb-707b61d0c158", "author": "Coleman Ridley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKYdWiZUVDQDrdOtTwGFkCfX2Wa-EbRylKZQhdKSA6zUwvYg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-02-10T23:45:54.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "b028a942-d739-4da7-8f66-d411b8ca0c4a", "author": "Merclyn Brown", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUT-ebnxFW799O6lFHthv8qbxapRNypmwtRAeIdqBIwPYl-KJ9o2Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Exceptional Service and a Seamless Experience!\n\nI recently had the pleasure of using Mini Mall Storage, and I can’t say enough about the outstanding service I received—especially from Jill! From the moment I walked in, she greeted me with a warm smile and a willingness to help, which set the tone for my experience.\n\nJill went above and beyond to ensure I found the perfect storage unit for my needs. She patiently answered all my questions, explained the rental process in detail, and even offered helpful tips to maximize space and keep my items safe. Her professionalism, kindness, and genuine care made what could have been a stressful task effortless and pleasant.\n\nThe facility itself is clean, secure, and well-maintained, which gave me peace of mind knowing my belongings were in good hands. But what truly sets this company apart is the top-notch customer service. If you’re looking for a reliable storage solution with a team that actually cares, I highly recommend Mini Mall Storage. Be sure to ask for Jill!\n\nThank you, Jill, for making my experience so seamless and enjoyable. You’re a true asset to the company!", "date": "2025-02-08T20:52:15.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "7968a5a9-8534-4004-92f9-777ae61acb56", "author": "Sami B Seglin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgtj_hiyjKPrU97j1oCkbxQbiWfN31_j-AwHktIMZGFHRNXaM=s64-c-rp-mo-br100", "rating": 5, "text": "Mini Mall is amazing! Clean and efficient with a high tech app system. Jill is absolutely amazing! She knows the storage site well and is extremely personable.", "date": "2025-02-08T17:10:31.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "628ca238-9d10-4b06-998a-123d646804f0", "author": "Terry Williams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqbv5209uIc6vEPgu7kBtmh1GUoRBqAuCSJsi_Mq3SriVKAQ=s64-c-rp-mo-br100", "rating": 5, "text": "Staff is awesome!!!", "date": "2025-02-07T19:35:39.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9eb05513-5e1d-40d8-baae-8d140753cc2b", "author": "A LeMone", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYgukROT_gqTqQaPkJ9JCRQklMBT5jfCbGYJWRBJTr-n4AOg=s64-c-rp-mo-br100", "rating": 5, "text": "Jill & Troy were fantastic and anticipated all my needs.", "date": "2025-02-07T18:59:36.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0083f4ae-a9ed-4a99-ab2a-9241b962218c", "author": "Martin Irons", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9bj5Fy3Jl8G01JAS20oIL_Eu31SOTTyOYAP_-klMfHKuz4g=s64-c-rp-mo-br100", "rating": 5, "text": "Troy and Jill were outstanding!", "date": "2025-02-07T18:59:02.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "09a64964-aa40-4aec-b345-eadecf8fb067", "author": "CLETUS SMITH", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvEVol1zXOK_XffGuG56boJA3XDYBpSmdPJk8EaCCST9sCVg=s64-c-rp-mo-br100", "rating": 5, "text": "Toured the facility but just had to leave a review about the office staff. They are amazing!!!! I was shown the facility by Troy who was so courteous, sweet, and professional she answered all my questions and even give me a free reservation. The facility is extremely clean and modern! Offering an app! What an ingenious idea can’t wait to rent here!", "date": "2025-02-05T21:58:38.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "96274b9d-b832-4cb4-b80f-2e3203da6739", "author": "1__badlarry", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJ5eVQcbJASA9VXxNZKgmDKO4Eos-G_fOe-nTL6cdzAtTB2Y1nAw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Troy is amazing!! She goes above and beyond for all her tenants. For the past 9 years, She’s always been friendly, professional, and keeps the facility super clean! Every employee I’ve encountered has been pleasant and helpful. If anything needs to be addressed they are all, on top of it! Do yourself a favor and look no further for your storage needs. Even though it’s a new company it’s so comforting to still see friendly and familiar faces! ❤️", "date": "2025-02-05T21:39:55.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "ce4e5be7-cdfa-4e93-ae6a-ab85796f76a4", "author": "kwnola", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULNFx3mhMOk2XeD7lg3EG_6DJ5gXYEhnpVFzzSN-inklbxe-bu=s64-c-rp-mo-br100", "rating": 5, "text": "Jill is absolutely a delight and so helpful and patient, walking us through the process step by step. Thank you!", "date": "2025-01-31T23:22:27.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "325b2444-41bd-4e47-94b9-3ff04eaac2f7", "author": "Allison Radcliffe", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3qJ_SqUyVQQkQTOR_I6uJ-stenG8wdMVq6KCWAcL2_Hm3EQfD=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-01-28T23:05:59.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "00f20325-4e67-4b72-be1b-4e48587ba1af", "author": "Christian Moore", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL196Wjqttihq0PSBYg6ukFz4vzxmHtl28k-ZReGU4a0TYmSDg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-01-28T17:15:37.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ba6c275c-be0a-450a-beeb-f037e0bf4547", "author": "Chris Olsen", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8aednGgdDJTRU15FR_U4br2gXbafvJQb71n9Art-Wq390vQ=s64-c-rp-mo-br100", "rating": 5, "text": "Great space - have been here for 3 years & Jill has always been amazing!", "date": "2025-01-27T22:59:34.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "9b147e2c-8097-4268-83bf-d22d877c8003", "author": "destiny hicks", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1QOtA6uL2zRJD6L81Q5QtaWHTUtJwagaBh4QXhNvUJq20dA=s64-c-rp-mo-br100", "rating": 5, "text": "Jill and Troya so pleasant", "date": "2025-01-27T21:03:21.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "278b1067-3495-44cb-b9f3-5a2ae3fc14bb", "author": "Ranh Nunez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9YisZRzlB8mMgeIw0FyEKqn4MwmuZPMOXIN0oIjRcwO2hcA=s64-c-rp-mo-br100", "rating": 5, "text": "I’ve been a customer of this facility for a little over 8 years and if there was ever a reason I wouldn’t leave, it would solely be because of Troy and Jill! The unit itself is constant so it’s not what keeps me here, but the professionalism of these two women is second to none. They are always friendly, always greet me and they immediately call me when I have a package. Best of all is that they temporarily store it for me in their own unit in the event that I am out of town (which happens often).", "date": "2025-01-20T20:26:17.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "637ec45c-b0b6-4967-9640-ea1956e58a94", "author": "Sherryl Lane", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1p3HQ7kA2b-ITqkRqaUaTBoJVXQ0jMk-DpsZcG-6uM8rOGg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-01-17T16:47:06.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "9720fd6c-28ad-4044-a41d-19bd27a19262", "author": "James Bop", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYspo8t1VK-IpxeCKnDnpsdN5nt937mFVXtdK8OC2vWpzV5Q=s64-c-rp-mo-br100", "rating": 5, "text": "Very clean run well", "date": "2025-01-17T16:04:05.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "42fd82a7-4584-494f-8165-88217622e002", "author": "hope berry", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0HlvbPQun6iqsuRwGIBZShIE2Gci-7_KBdRyab2Q32h-L7g=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was an absolute delight to work with and helped us in a pickle. We can’t recommend enough !!", "date": "2025-01-16T20:12:12.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "a0d6434e-23f1-4b54-98a8-aca9c502bf5a", "author": "Makiah Bickham", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItPkYs1U0dS796gG79LnCtfuPSCihKfNHdAb6R-k6UmDAMeQ=s64-c-rp-mo-br100", "rating": 5, "text": "This place is awesome! Very convenient, always neat and the customer service is The Best! I love the staff at this location and it's been a pleasure!!!", "date": "2025-01-16T19:53:43.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d188f9d0-2594-4adc-86e0-5e060644a74c", "author": "Ashley Gamble", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtcHCcpuk_OywylK1QE1lIEyDkA6xq9xkpNaYXvUL3DCvFQw=s64-c-rp-mo-br100", "rating": 5, "text": "Jill & Troya r both so nice & accommodating wn I make my deliveries.", "date": "2025-01-16T18:28:45.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "4259f069-6bb4-458c-a252-1a7efb7f91d9", "author": "Max Hayden Chiz", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXTdSYYPXyFkhD-GzCcGBUTkOMWUKjfrjJWcxaM80-oSG6O743=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The customer service here was outstanding. Ms. Jill made setting things up a wonderful, easy experience. The facility is access controlled with key fobs that only take you to your floor and it's all climate controlled. They have a good deal on insurance as well that waives the deductible if you use their locks. I highly recommend this place.\n\nEdit: updated on Jan 16th 2025 after this location became Mini Mall instead of Safeguard. Still has wonderful people, Ms. Jill included. And still has wonderful customer service. Still highly recommended.", "date": "2025-01-16T18:03:10.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price", "access", "security" ], "sentiment": "positive" }, { "id": "a0763033-c948-415b-a8ac-0ab5196af725", "author": "Megan McGarvey", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUivbPAgKqGo4j780tkFaDKkfxd8fpK9PuEGJgx5r9dgLPQHZ6=s64-c-rp-mo-br100", "rating": 5, "text": "Fantastic service! Jill is the best - so helpful and kind.", "date": "2025-01-16T16:46:59.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7b889e58-0ed6-48af-9529-9052f0bd1367", "author": "Zander Smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCNod9YporZ6vG_cwxeDTBQPF3TnXdnWksV1cppgjutCnBcA=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was extremely helpful!", "date": "2025-01-16T16:46:57.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4f16621b-2178-40bd-98e4-85765fa6fcc3", "author": "Lauren L. Murray", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU73XvKXLComSTEIx047kK_Pxfs6nig6sQfnYRGaz8BOATqOMYNnA=s64-c-rp-mo-br100", "rating": 5, "text": "Jill and Latoya are so helpful. I had a personalized tour to show the different units sizes. Now 2.5 years later our company has 3 units in the building. I always feel safe knowing my staff is comfortable at this location and mini mall has a manager on site during office hours. This storage facility is super clean and technology is top notch. They use an app from your phone to access your unit. Very handy! Makes a huge difference not hunting down who on my team has the key. Great storage facility in the LGD of New Orleans!", "date": "2025-01-15T19:18:30.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "048a7696-8e3b-4564-90c2-5e54d8d5f0eb", "author": "Steven Schorr", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiaWyGeofBfIHYL18BdZX7alt3wntQw3AQNwkXb_jGjoJTdg=s64-c-rp-mo-br100", "rating": 5, "text": "Great service Latroya.", "date": "2025-01-15T19:06:46.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "b574f86a-8fb6-42af-9683-69bc3fd44f14", "author": "Tatiana Pavlyukova", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwNd7gkk05C8QbRkd1k_gNBKXH5CrTcUua0h4dVszcxbrFaPrz=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent facility, reasonable process, Latoya is very friendly.", "date": "2025-01-15T19:06:19.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "cb345c47-cfde-472a-9e74-2bee99803813", "author": "Jeremy Grannan", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtote4b8Qu6m7u1QQWHU81S9xNFb3HALMYl7LoHPN307ZfwA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Zero issues. Up to date with digital services, which is really awesome.", "date": "2025-01-15T18:09:56.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "4e3c6411-5a1c-47f4-97eb-3040833ab463", "author": "Thomas Naugle", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_izYGsiOJK7jhlH-YuOiM-gyFaoeGkGVjXbaHoC4LerqvKw=s64-c-rp-mo-br100", "rating": 5, "text": "After 12 years, we have just decluttered and emptied our unit. The service throughout the years has been incredible and LaTroya has been absolutely incredible the entire time.", "date": "2025-01-13T21:03:28.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "d65b04f1-bb62-4598-a95a-d6aca31ddd26", "author": "Samorah Thompson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEQa4Kcs-KlhdZIx4_zmklBpCOvWxctRY-xxPXWJPZXi-p13m5cA=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2024-12-21T18:06:06.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0f048450-b552-4506-a730-b3a2160dc864", "author": "Myra Ashley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUk25sTnXIfen9vH_iudnK3A10O8az_wXoE7s55YB1eAPTMyHiU=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2024-11-28T05:38:01.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "1cf5d2f8-a418-4586-b1dd-4f751910ce3b", "author": "Drip Affogato Bar NOLA", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVg5M-rGf0UKhT1fniyFmMSUWMIMFCyZ9b-l8gbhVqtw_r7kRwy=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "What an amazing company this is! Met with Brian to get a storage unit (obviously) and boy ol boy did he make this a great positive experience for us. So informative and efficient while also making us feel welcomed. Brian is the epitome of CUSTOMER SERVICE (all caps on purpose). I highly recommend using this facility and can only hope Brian never leaves and is well taken care of.", "date": "2024-10-23T18:15:29.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "974042ee-62ae-457b-9ead-8bf6e40a3420", "author": "Mike Marsiglia", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTu3nujlV8ae-8RpAcshmXTeOlSRcxPsolLV2TMtfCoMxpuw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-10-18T17:03:10.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "1c34b249-fef6-4a21-8fc7-c294fd1d7fe9", "author": "Prachy Shahi", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrY6nOk9wcu1i6LJ-YFpVm8vATP6tzEc126tPtZ9_G4aF70GIOeQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Ana and Jill were so informative and helpful. I was able to book my space, take a tour and finish all the paperwork within 1 hour of reaching out. So thankful to have had a positive experience with all the stress of moving and packing.", "date": "2024-09-26T22:43:12.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "67d4a6b2-ab84-41e6-a06c-666d50f1080c", "author": "The Skinny Billionairess", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyYYdwaU3Ax1Qy-tGS-BR8sJ4V8a6aDFWIE7aE_J9HIFovOdn9SQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Jill was an amazing and informed source on renting and obtaining my unit. I appreciate the efficiency of electronic locks for entry. This location is optimal...close to the I10 and neighborhoods.", "date": "2024-09-13T21:43:19.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access", "security" ], "sentiment": "positive" }, { "id": "4fbf11aa-6ca6-4aa9-8d3c-e2e2281a8466", "author": "Peter Kelly", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoWaki2u6cs0P4BMd9firZxha1fnX_m0FjJctZfeLtg6A61g=s64-c-rp-mo-br100", "rating": 5, "text": "Great experience - easy and helpful! Jill is great!", "date": "2024-09-12T17:48:14.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7651bf14-d8f0-4b13-bd51-e97d9cffe35f", "author": "Johnathan Goliday", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIN_0_Dc69vuBOFMIanuqXa5Esxhz6apWDNfMokpWgYGrTdgQ=s64-c-rp-mo-br100", "rating": 5, "text": "Safeguard is where you want to keep your belongings! I left items in a unit for 3 years and when I came back they were still pristine! Jill is a great employee and she helped me out alot!", "date": "2024-09-08T23:44:06.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "e404bdfd-ea77-445f-b994-59a3bb424332", "author": "caramia crawford", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgh1UP1WVoBiipBmT_3t0kf2q0v9SNfcd7rSHXZvC6VKQ2v4zG=s64-c-rp-mo-br100", "rating": 5, "text": "Nice space!", "date": "2024-08-31T19:54:07.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ea44c254-eaa6-4086-8280-783817bd55e4", "author": "Anamika Tandon", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIgCSor7eaPKQFgiu9_cH6eKn44thlEAs_NlssLXlvihJ0TQ=s64-c-rp-mo-br100", "rating": 5, "text": "Jill and Brian were extremely helpful and informative and so lovely to work with!!! Overall a wonderful experience 10/10 recommend!!!", "date": "2024-08-24T17:48:30.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "176b611a-802b-4332-8b04-4a14344ed808", "author": "Mary Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhF6CRgY2B2cW5FaYja8gNenu4bdBI0VTc-5e2Be6p9oh8kQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-08-23T20:33:37.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "2c16bac5-5f2b-4dbd-9c76-a1852e61da10", "author": "zakirah fields", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVf9F4CjI3piQpBMeZ1yCut3JStXHK5LqrMt7VlVZLdfEjS40pMhg=s64-c-rp-mo-br100", "rating": 5, "text": "I would definitely recommend this place! The communication from staff is awesome. The site is also very accessible.", "date": "2024-08-23T14:41:09.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "26d83391-03e3-4847-9646-77a74def05dd", "author": "michelle bakay", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSlZNwiTv-PLUV1f6OKu51Ma16sZrbwEPBP4059hxUn_zWWA=s64-c-rp-mo-br100", "rating": 5, "text": "Well tired and stressed I walked into your establishment and this woman her name is Jill ask if she could help me I told her what I was doing and what I needed she told me relax take a seat she gave me a glass of water she gave me discounts was very clear of what the contracts meant and if I understood them I totally did she walk me up to my unit and kept me close to the elevator boy she made my day but that's wasn't all the next few days went bye and my unit was too small so Thursday after work I drove to see Jill to ask her if she could help me out again to get me another unit bigger she was great she got me right on the same floor right around the corner which was awesome because it is me me alone moving so I packed up my old unit moved in my new and off I went\nShout out to Jill\nTHANK YOU FOR YOUR HELP AND YOUR WELCOMING ATTITUDE", "date": "2024-08-22T20:59:40.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "30b4eb97-2ed8-49a0-ba1c-c31905d9311d", "author": "Jeffrey Seeley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyigM7CLOL5fAb4XdMMoRQqB32QkVxkhU6ICm_QydhIMPruw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-08-18T17:21:44.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "3fc0f34d-747b-4414-8ad3-626d2325ed22", "author": "Shirell A. Dortch", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXTYJqFCQnEw5KTQ7wO16mRuh9r7JpRWq_xotzs0iwm7hzJRs=s64-c-rp-mo-br100", "rating": 5, "text": "The storage facility is very clean and organized. But what truly sets safeguard self-storage apart is the exceptional staff, who was friendly, helpful, and always went the extra mile to ensure my satisfaction. He made a potentially stressful situation completely seamless and even enjoyable. He explained everything carefully all while having a smile on her face! Great experience here! The staff was extremely helpful with selecting the right unit for my granddaughter’s needs! I rented back in May2024, which helped us avoid a long trip with lots in tow so to have that ease of rental was even more appreciated! The staff is efficient and visible throughout our time there which feels good knowing that aside from having 24 hours video surveillance there is also staff on the ground during operating hours. Very happy with this storage staff and location! This place is clean, air-conditioned, and very easy to get to via your vehicle. My representative, was very helpful with all of my questions. I recommend this place wholeheartedly— especially for area college students. The topping on the cake was I got a refund since I booked for the month of August and checked on on the 5th. Thank you all for your professionalism. I highly recommend this storage service.", "date": "2024-08-12T01:44:02.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "c007f414-cbe4-4867-9c8d-91982ecd39c8", "author": "Erin Ferland", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV30saYSwMMMe34p35WGGi4c5mTE_5BlNS_7o9OJr3Th_up3V4h1A=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "But what truly sets safeguard self-storage apart is the exceptional staff. Brian Rinaldi was friendly, helpful, and always went the extra mile to ensure my satisfaction. He made a potentially stressful situation completely seamless and even enjoyable. Whether it's offering packing tips or assisting with how to set up my phone to the unit, his dedication to customer service is unparalleled.", "date": "2024-07-27T19:32:04.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "744ffbaa-8d9e-45f2-815c-447f9df998c7", "author": "Megan Gadiano", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJq10PAGXpXFreuYLZsab-kN5O121vmus-grgEcJOvL1kpXAWU=s64-c-rp-mo-br100", "rating": 5, "text": "Great service all around!", "date": "2024-07-22T16:56:15.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "88e30cfb-14ed-4fcf-8ace-c4439702b12b", "author": "Gretchen Bailey", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXaawfhBSYDZVmUU5cWeO48c0ZHL-a2Pqbw0WVWztiX599EFman=s64-c-rp-mo-br100", "rating": 5, "text": "Brian was extremely helpful, friendly, very professional. Showed me the facilities, answered all of my questions, and I rented a unit.", "date": "2024-07-19T18:54:21.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "07733dda-6f0d-415b-894d-0aff5d69bf33", "author": "Adarryl Bell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAgE-Tey8a1j0z9Du7dWClsEZI8pBpdBEtCl9d-lNplqecLQ=s64-c-rp-mo-br100", "rating": 5, "text": "Really nice lady name Jill in the front office was very helpful", "date": "2024-06-30T16:55:22.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "34bde24d-e6b4-46a8-bc28-dfbb9244cb81", "author": "Melanie Waskom", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXb0nFlrxbgQnocAUGW5glg72kxjM6Z7VqZTI2wbQMe5nh2fkw=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing service from start to finish. State of the art technology that is user friendly. Best place to rent in NOLA!", "date": "2024-06-20T14:42:02.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3666c8e1-d2c6-4e72-afa8-7d8689d71196", "author": "Siva Paladugu", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8uz9Kub78Z7l_BnVWod18ttIm6mvoLebft3STxiS_gvqf7Q=s64-c-rp-mo-br100", "rating": 5, "text": "The storage facility is very clean and organized. Jill was an exceptional person to talk to at the front desk. She explained everything carefully all while having a smile on her face! Great experience here!", "date": "2024-06-18T21:29:52.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "44238fae-fb9b-4469-adf4-ca97316681a0", "author": "Rebecca Boyle", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjDSSgNYrOrAPLPknEuXKSRSRb5X9b61wTlzK1Pg7gwrx4=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-20T18:28:07.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "abc39214-f624-4e2b-aa1a-f0c1a8ad6902", "author": "Emma Baron", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYIm3Vr4OSy4jzRJvVWY_OYbD-cZnX03vewbV9giM-8noUcg=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was so helpful and sweet! Answered all my questions and set me up quickly with my unit. Very pleased with my experience here.", "date": "2024-05-19T20:27:18.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c9d5f7ee-6864-40a9-98ba-805a606b1ad4", "author": "Julie Torres", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXH1ocvwOrDoNgID22iUCmoBM8KHVcszLB_pFU7JmMIxBbOAYsb=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you to Jill! I showed up to leave a few things at my unit, but the facility lost power. There was no way to get my stuff into the unit. I was using a moving service and my only option was to leave the furniture outside the building and hope it would still be there when they got power back...until Jill offered to keep the pieces in her office until the next morning! She definitely did not have to do this for me, but it was so much appreciated!", "date": "2024-05-19T18:59:44.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "95e3d3ca-ffb1-40fc-a997-dc37d7668909", "author": "Kelly Pickett-Gutierrez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOzRp84721kUlVpqKy_dlAzk-AXtMSwGv2T9nDHfA6iFYJU0bQ=s64-c-rp-mo-br100", "rating": 5, "text": "Kind and very helpful! Easy access with the app", "date": "2024-05-18T14:41:12.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "1abc4347-83ca-46b1-b847-bfc8c18a6f1a", "author": "Alex Balinbin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGNIhOog8Ub3aFZ7suiwB-zCHMuSYQlo-SRI3INjYQf8F8d5A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-14T19:41:07.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6c7e36c2-7218-4d0b-ae5e-4793f3b2d08f", "author": "Angel Martinez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlaJtlud8uA0PGwbT1oPmrH044etb9uW8BI_PaHsPvZllSK28q=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was amazing! She helped us with the process really quick and she was very welcoming and warm to us!", "date": "2024-05-14T19:41:00.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "d00249f1-eaef-492c-8d1a-bb258a289af3", "author": "JQ Palms", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNaRJcXiSIpMsuujJgyrV4X2SHpE1LSO3aIgpF3LIDxhaNgDU=s64-c-rp-mo-br100", "rating": 5, "text": "Jill is the best! She set us up with a unit in 10 minutes and it could not have been easier! I'll never use a different storage facility !", "date": "2024-05-13T16:49:09.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "a33fcd7e-475b-43fb-ad15-2232c4905b7c", "author": "Tofarati Okenimkpe", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRsd7X8PWipM9LhLyuecoRMFWxRc2hhRAcjyoM-zKaazezglxGOw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Love this storage space! I got here half an hour to closing and the front desk staff was so patient and helpful. He showed me around the unit and was very friendly. I like that the unit has an automatic lock and everything is so seamless. I'm happy I chose this space!", "date": "2024-05-12T21:40:47.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "00abf94c-4722-40b7-8505-a3f71332c66e", "author": "Naysa Sutherlin", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXg9UKw5gfxblJvqo0FW0w7OIQd-koc61RXHOkxFDfkztkoyevj=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing help! Workers were very kind and storage space is quite spacious.", "date": "2024-05-09T20:23:57.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "89743fdb-d361-4576-801a-ccb24d623afb", "author": "Tyler Reese", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrc4ty6QkmurHE6nGLRWWX2zBW1ab_aJiueLMPffL1Mhdy-fF9=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-05-04T15:07:17.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e899bea1-e412-4f3d-807e-a1a707758410", "author": "Briana Brown", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXefudlk5jlv6o-hhfkruQzVcaIUYeluyIZXtvGzDs7lepyF9GK=s64-c-rp-mo-br100", "rating": 5, "text": "Such nice and helpful people who work there. Walked me through everything I needed to know. Jill is amazing!", "date": "2024-05-02T20:15:53.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2e5242b8-ea7a-44a1-aa38-6e7391900d8c", "author": "Julia Dias", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlJDtENO2BQ0_-x4gOjK0pDUWVibaljvrspbHTuVPQw4b1f7W-=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing service and very helpful!!", "date": "2024-05-02T18:54:10.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ff60b44e-057b-4390-b475-5eebed1ce7cf", "author": "Josiah Burno", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlV_o6z2xBXj6Scwc5cHJqWId9ROPZN7pqSiF7pjjXpvd9ruQ=s64-c-rp-mo-br100", "rating": 5, "text": "Great staff!! Jill is A1 in customer service best in the city !!", "date": "2024-05-02T18:26:46.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5f17fee3-76ce-4216-8500-c2958354dd5c", "author": "Bethani Thomas", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWaGRcXtelXOuFDSMmdlFqXRQ5ghAnO-MU1lcVOFlXn8HR8Avk=s64-c-rp-mo-br100", "rating": 5, "text": "Great experience, wonderful place", "date": "2024-05-01T17:03:06.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "1b1db0b8-d259-486c-97c7-82da1d54b254", "author": "Navia Ford", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBESg9NbpN175CgBottx0Oh8eqqezz5ErGZjTspD36hx1MkQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-04-27T17:21:13.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "76c1b317-4daa-4c08-a278-30c276bc3ee3", "author": "Meghan Speakman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFGeMfPlhw2qgWXaZwzV8Ka7rpxC3imVWCnBdQM681ONUgUNM=s64-c-rp-mo-br100", "rating": 5, "text": "Brian was such a great help!!", "date": "2024-04-23T21:35:51.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "91eaa538-93ba-45b9-b60f-803fb45bf13a", "author": "Bill Parker", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMhXCVZ4rBrnC_H6BREh0DxhwaW-xxgqw1X449-yOTC2Femjqy=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Wonderful and so helpful! Great service!", "date": "2024-04-19T21:05:24.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d141ab3a-8f7f-421d-bc0d-ee076965dbff", "author": "Henry Parker", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVANRoa4NMWiEgSTUu2DAiyyu6FtxUyw7_kx_J40MDCpEAvTdNu=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-04-19T21:05:09.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0f38cd5f-bc44-4f68-92f9-c3a60f6a52e8", "author": "Royce Hocke", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmhrk-IRR-zkWPOjpotWDydYPRyGyo0Oa--5Or0f3mlhRqzg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-04-16T17:42:52.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "842b970e-9572-48e0-8261-68941a12d66d", "author": "Jniya Reed", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQpNEDBJ999yrWg5ZDoayhxSoIfAzZ8Yb6hToh8GjUy2iRtLNV=s64-c-rp-mo-br100", "rating": 5, "text": "They’re nice and Helpful. They don’t rush the process!", "date": "2024-04-13T19:58:57.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "93cee43e-8166-45c9-ace9-79569239f06d", "author": "ashley johnson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9N6qP0mJ56f63MMsLS96ZyoutJD9lC2vrw77VKWUVaU7laDyk=s64-c-rp-mo-br100", "rating": 5, "text": "This is my storage facility and I'm very happy with the employees they're very helpful and I don't ever have any issues", "date": "2024-04-07T15:55:47.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "42ebb17b-f71b-451d-8de3-6b1076a3fd45", "author": "Joey Charpentier", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxBbfpzlJ3M7fO42TrgWXEPA7RULvr8U2djZAbs-T3_sJRh1ErAA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-04-02T21:39:24.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "4de9285e-47c2-4a17-a673-15c921d9055e", "author": "Ruby Belle", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKMYaknKaNybcFKzV6vGSLBz4IYZXQJ1Ce8qB_xI4IsmgEyA=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was great! Clean facilities and continent set up", "date": "2024-03-29T17:04:01.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "c5d72d51-feeb-448f-8a4c-9ce248a2974b", "author": "Gary Worth", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-XITFv3SmJEDknJhABsf82bBqVm8IuQtbwDjrXX3lFU5SQg=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent service and a big help in getting us set up!", "date": "2024-03-23T17:33:13.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0c860856-6cb2-4500-9021-b422c89e44ed", "author": "Michaela Gurley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILKaq0vSU1qJOJLWufZpZOzxjB6j5JuYgoZZeWTuoT8-9GjA=s64-c-rp-mo-br100", "rating": 5, "text": "Brian was very helpful and gave a wonderful tour with directions", "date": "2024-03-20T18:26:46.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8052ce2c-3370-4cf8-9d22-15dad72b08d3", "author": "Makeda Joy Hill", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjptGrV4yLaxOORKf5hf_JxD-pNwLcS9by6BvWAoXJRBDQ8FBG=s64-c-rp-mo-br100", "rating": 5, "text": "Brian was great helping us out", "date": "2024-03-20T18:26:20.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "d9978dd5-a98c-4d59-875c-21a6b55c0d6e", "author": "Angela Engle", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvAYs_L4_dBPSgXtUGfeRXqaSB4V1r5Nm489bITrdcDeKs1A=s64-c-rp-mo-br100", "rating": 5, "text": "Customer service is true hospitality, access, hours, convenience and cleanliness are top notch.\nJill, is an absolute joy.\nHighly recommend this storage facility.", "date": "2024-03-09T19:37:54.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "7f441778-b3b5-428a-820c-fce4cde9cde6", "author": "Victoria Richard", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0fxqKABbRUhXXfQuk4vnjclKKBvmPLKSfewlNHsztTOYF3Q=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was great. Very sweet and helpful.", "date": "2024-02-29T21:10:38.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8f9a761f-f350-46f9-b826-20fa0cd57adb", "author": "Ashley Laguna", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlH23uBJUkXE88PnpkZvOofffw0-hNmB5ePcOtZkYYE1kp7w=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was extremely helpful with selecting the right unit for my needs! I rented with her back in October after a long trip with lots in tow so to have that ease of rental was even more appreciated! The staff is very on point, efficient and visible throughout my time there which feels good knowing that aside from having 24 hour video surveillance there is also staff on the ground during operating hours. Very happy with this storage staff and location!", "date": "2024-02-07T14:51:04.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "f47d6931-a39e-407e-8672-0269c8cb9c4a", "author": "Sevetri Wilson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3IeVg3UDhvdME6MTL4p_hPPYwDIL03b381B4TLKLMvr72lP6Y=s64-c-rp-mo-br100", "rating": 5, "text": "Very close in location, clean, Efficient and modern technology", "date": "2024-02-03T16:47:14.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "ba5640e7-bbd8-435b-b021-dd18e9821163", "author": "todd mathers", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIecCMxuJvmm04q5ErMGe6y3u7UWfpZ6zgWHM_nPN6Wn9el1Q=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent customer service, very secure spot with all the amenities that new technology can provide. Bluetooth entry and exit, easy to use. Can’t beat this spot for the price either", "date": "2024-01-28T23:43:04.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price", "access", "security" ], "sentiment": "positive" }, { "id": "70cc01c1-91c5-4abe-9f95-1040cfa9a0eb", "author": "Suzanne McDonald", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZecQmUyMbNjyizq8OwqVb0lGDMR0luFHid7YXIL1uF5Ydhw=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service. Clean building", "date": "2024-01-22T21:52:06.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "d826b436-5069-4793-8b47-66dd73a58260", "author": "claire Strain", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkHYH5UE-OfGhI8-txCQMdrGyRaEu0Bs6E0KjjOMrV-Q7jsg=s64-c-rp-mo-br100", "rating": 5, "text": "Brian made the whole sign up process very simple, easy, and stress-free! The place is very clean and very safe with many up-to-date features. Great hours, areas to load/unload, and I appreciated the specials. he gave me a tour of the facility and walked me through everything. Highly recommend!", "date": "2024-01-15T21:30:16.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "access", "security" ], "sentiment": "positive" }, { "id": "6e25f1ff-5213-4b33-89e2-6674c87b98c7", "author": "Gypsy Grandmother", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5b46OO-6_WmA1OuNWwPW24EYHSQHHQzMlb3myZi91Cy1bRAk=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was very warm and welcoming upon our entering the door. We were greeted with a smile. She explained all our options and made suggestions in our particular situation. She bent over backwards to accommodate us in every way. Her attitude was professional, efficient and above all sincere in helping us get exactly what we needed. We are return customers bc the last experience was also very pleasant. Thank you.", "date": "2024-01-13T13:48:45.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "9a0b57f8-253b-4b5a-83de-e4b9baf8fc44", "author": "Tyler Finley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHznU7wNLprcLTmniQpB0lgHyV-dl60qQCPCBCD7Td6Hoi1R65=s64-c-rp-mo-br100", "rating": 5, "text": "The receptionist Evangela was more than kind! I have always enjoyed renting with Safeguard. I Recommend.", "date": "2023-12-28T19:17:23.000Z", "verifiedTenant": false, "featured": false, "tags": [ "security" ], "sentiment": "positive" }, { "id": "c636971f-f34e-4f0e-8276-b4f21d17abe9", "author": "Timmy Doe", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4oiCHIJxUXqckOIhBCK2EPKFvrwoTxSKeyqsUj9eTlx6dMLBW=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you all to the amazing staff for the great service! Jill was exceptional to work with! Highly recommend!", "date": "2023-12-23T18:18:29.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "704f273b-8b50-4df5-933b-6baa22515713", "author": "Kiddos K&K", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICR5wJwovFxVgbfACunaCIPQW5R62MqwEodVl-PU-gDlUw3g=s64-c-rp-mo-br100", "rating": 5, "text": "My experience has been amazing . She was very helpful. I love it", "date": "2023-12-22T20:09:15.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9f04173f-cb54-4423-9d02-abc532f1355b", "author": "Whitney Armentor", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUohkHy0DGSZi072AsfTRUjTF3DsYH8QM4z0_WOuBAjjYwqAVKP=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-12-22T19:32:27.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "39a9d03e-2bf7-4136-b6bb-4ffe08fc0f6b", "author": "Brandon Tedrow (DubbleDraggin)", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRvM2F1W_9T6OTSTrIig92kPAsVtvym689TrKx1y13RUwQO_0akw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The process of signing up and getting the unit was quite simple. The staff, Jill, was very thorough and a joy to work with. The facility is very secure with a state-of-the art security system and very clean. Highly recommended!", "date": "2023-12-03T23:18:49.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "44e53c44-48ff-4edb-aab2-f98b008ba829", "author": "Donovan Hoppe", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJya83d37LgKvImaynikQo7UxBa3XbMvWEDpAnBVZhT18GznQ=s64-c-rp-mo-br100", "rating": 5, "text": "Highly recommend! Jill and Brian are amazing and have helped us move in and out (and are also a fun bunch to talk to).", "date": "2023-11-30T22:50:26.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "05612b41-1cc4-4c8d-9e42-da67fdf6989f", "author": "nini nguyen", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-PP9BGTE-jlgwmezaBEHyEXEBNDfQgaIdpMjWbTXaySHWuv4=s64-c-rp-mo-br100", "rating": 5, "text": "Jill is fantastic! So helpful and affordable", "date": "2023-11-28T23:44:19.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "56e37275-1206-4be5-8014-f7131d1ff2ff", "author": "Paul Gibson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBhhIiGGbws-NYSdcdE66iZdd-UIJvDRyNt8Ca1d2W1XIuvA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-11-04T17:43:10.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "d24291ff-c0f0-459f-b42e-5b4844a7e423", "author": "Social Psycho999", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1L4JvsivVSffEBn5Ic_6JL7K4AaGPrSc-ugG4kaI8DAVUiKGdnA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Good storage place fair price", "date": "2023-10-30T20:07:07.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "44065a70-ec1c-4a06-b511-560c87563340", "author": "Hannah Bourque", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1CJ7RuG7nDxFUNYL9wTGELtwn1M2hYC9ZEhZWi1JU_cScL8bd=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Everything was great, Jill and Brian provided great customer service. Storage unit was very easy to access. I would highly recommend Safeguard Self Storage to anyone.", "date": "2023-10-25T20:19:20.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access", "security" ], "sentiment": "positive" }, { "id": "7fe7b80a-02ed-405c-916d-ba3cd67de806", "author": "Alicia Grubb", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFpKm4BCmiutC29YxJYd67CS151dutc0sJQ0Nob_HnZhQAAVXA1w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Went in to Safeguard at 919 Erato yesterday. Jill was working in the office, and was extremely helpful! She answered all of my questions and helped guide me towards the right storage unit after giving me a tour of two different sizes. I selected a unit in the newer building, and entry works through the app on your phone.\n\nJill was patient and kind and made the process super easy!\n\nI love that there is a parking dock so you don't have to park on the street. The site is clean and seems very secured.\n\n10/15/2023: I'd like to leave another review on Safeguard on behalf of GiGi. GiGi helped me answer some questions I had regarding moving out of my storage unit. I only left Safeguard because I was moving my belongings to another state. She helped me answer questions I had about the move, things I had that I may not be taking and even gave me several names of companies to help with the long distance move. I did end up going with a company that was on her list of referrals. GiGi was always positive and super sweet and made moving out super easy! Thanks so much!", "date": "2023-10-16T02:15:12.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "access", "security" ], "sentiment": "positive" }, { "id": "23823e21-8df7-463d-ac6c-7c4698183fac", "author": "Bridget Fish", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4bqzZ4zPYeQ4xtk6L4gP1Go3Q5U-z38xaCL3_-MgdQvdZP7kg=s64-c-rp-mo-br100", "rating": 5, "text": "amazing customer service! great location!", "date": "2023-10-14T16:17:51.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "b235915b-4f19-4bc2-bb10-5bd6ebc261a4", "author": "Marissa Garcia", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUASbInYzka3WWUHh0q7AR7Nhk1cSfuE56N5dBpwA7SRx_35ofn=s64-c-rp-mo-br100", "rating": 5, "text": "Just a great place with great customer service!", "date": "2023-10-13T19:44:18.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "89760133-88da-494c-96a4-76ae495d04b1", "author": "Dakota Spinder", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8Ofx5HAH26OIAfDasp2UJ_0koQDKslliG8xRuw-VRKfiYsQ=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was super helpful, the facility is well lit, and very clean!", "date": "2023-10-13T15:02:42.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "2923d57a-1394-4c68-bba5-0e65759c7aaa", "author": "Nyshel Burke", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJK6-utsMZ0vH1gdALN8H8zQ8dsz6LiYRynEp0-XuwBXpXhQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-10-09T19:03:39.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "53d04a0b-022b-4c62-8488-8875ee1b15ed", "author": "Sha'Condria Sibley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCBgXNffdSU_AtIC01R5nsAKefe53RCVL2miKEgr4aXRg8XNnM=s64-c-rp-mo-br100", "rating": 5, "text": "This was the easiest, most convenient, affordable and safest storage experience I've ever had. Love the app instead of buying a lock and key, and the staff was always friendly and helpful.", "date": "2023-09-30T16:55:13.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "b16fc063-ae59-4769-b69c-f579881ff9f9", "author": "Abhishek Ghosh", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRobmfgBldvl27FRLGAgJtjBXA-kXRjnUmfYwllBxDfyd2fKNFPQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-09-28T17:28:30.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "06554a71-7932-4168-a67a-210a9dc01417", "author": "Mary Wenzel", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8sfWVT9jvYzGcLu-owyI8WbRGA1kcH9mRQfzWEjoSC00xaM4=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The manager, Jill, was very friendly, professional and accommodating. I would highly recommend this storage facility to anyone.", "date": "2023-09-26T21:26:25.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7cda6ae1-fbbe-41bc-8dd6-73ca2d50f3e9", "author": "Henry Oppermann", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXA09cllN5j1h57tUiYs4vyr5CGM8vFo5OeJMQRvoapxEK=s64-c-rp-mo-br100", "rating": 5, "text": "Jill and Brian were very helpful and patient. They anticipated my needs and made the sign up process very easy.", "date": "2023-09-26T17:23:24.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f12b6315-3f96-41fb-9733-9690d48cf053", "author": "Isabella Fleming", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtTOU7VRL7XheJ_SKxeCzllNLBM-ytPMxqoImgKqhg-raxQw=s64-c-rp-mo-br100", "rating": 5, "text": "Troy was fantastic getting me checked in for my new unit- very kind, informative, and helpful. Thanks so much Troy!", "date": "2023-09-25T18:21:39.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c415ff11-5fee-44e3-ac80-49b39d64a521", "author": "Jenelle Jeansonne", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7gypepb8c8rpUfFOq7ApXO8JSoz1ZVYFcO7jBi34xi6wzeyZ5iA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Safe storage on Erato New Orleans. These people are great! So very helpful. They made the process of renting a space so easy. Highly recommend.", "date": "2023-09-24T01:26:37.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "09d70998-272e-4e10-abd1-39ee0df66076", "author": "William Lahey", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULxrFk0xfpRVV4R3vTLBjvIctZ5UpphPHEq0Id3Vbygw4sfVA=s64-c-rp-mo-br100", "rating": 5, "text": "Great service! Awesome employees! Thanks Jill and Brian", "date": "2023-09-23T17:21:13.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "873aa571-808e-4feb-b2d6-f474cd9768f1", "author": "Shawanda G", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEibgSAhRo3xyfxmBmMHB4UYO2JmY5Dz9MfPIIRbtyIhI86Y0dFg=s64-c-rp-mo-br100", "rating": 5, "text": "The facility is very clean, with lots of space. The workers are very courteous helpful, polite, and friendly. I really recommend this facility!!!!", "date": "2023-09-23T16:04:18.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "1252927c-e12e-49b0-8c62-b86662a2ef6f", "author": "Joel Fogel", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDToIdnvUnynGlqUTOLjm7FQSgC9XoCpMxFg3Ya7RrgodcK5U=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was fantastic. Great customer service. Highly recommend", "date": "2023-09-22T17:39:32.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f672f122-ed5a-4fd2-a0f9-14cab8d670b4", "author": "Isaac Sultana (Eye-sack)", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXS8ACkom6qaI8b4I5D914eGSKDOBzi8iGXPRjmEq2wjsgrKSf_5w=s64-c-rp-mo-br100", "rating": 5, "text": "Thoroughly informed from Jill about the storage unit. Jill made me feel very welcomed and she was friendly. Thank you for everything", "date": "2023-09-17T16:33:59.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "3c01567c-508f-4332-a087-b87ba473a27a", "author": "Lynnette Craft", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIp8o2q06JBNcIl8vzrAqEkaY9rl7cg1Lzdu8BfHURSt3ZGAg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very well taken care of .....", "date": "2023-09-12T22:05:25.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "78d47594-35f9-483b-bb66-c5ffda97aafe", "author": "Jemila Dunham", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWK7zyGsWzV6pDqL64D_-itzhA7sNd8H_1AiUya1stetRMpQGg=s64-c-rp-mo-br100", "rating": 5, "text": "In my four years of having my storage unit, I never experienced any issues with any aspect of the rental. The facilities are clean and tidy, the staff is friendly and helpful, and it was the perfect amount of space for my needs!", "date": "2023-09-03T17:16:06.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "012e8243-d2b3-475b-9596-a5f521a11fef", "author": "Rob Pettit", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVF9s1POvypaawF82VOf7-vzRRXqFI44E9g2uud2AIwMoqVIQxt9g=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was great! Wonderful service and easy setup. Love the app. Clean facilities and temperature controlled.", "date": "2023-09-01T19:26:50.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "3899dfce-64cc-4c67-a26a-b013f7a24c1b", "author": "Matt Watson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfT-UBFOit1nHAIVcz2mDzRB83zxqBbchhWXXFXxYj7VgTw_8=s64-c-rp-mo-br100", "rating": 5, "text": "Jill and Troy are fabulous! The technology that the building uses is great. We love the app. The facility is very clean as well.", "date": "2023-09-01T19:26:24.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "a369184b-7e8a-4a8c-86c4-8964203950e6", "author": "C W", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUk9V9iWNuYRt3fISBhAUh0hJSTfe9ZRAngGqiUJfnCzPwRq_bY=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2023-07-31T02:25:08.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "36288c68-ca58-4888-999a-68a6fcf41d71", "author": "Tae504", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_1Jfks2zFKvqxd2d7ZSGIDTKxKZTnnCPpdBz4zIn2exkoIuk=s64-c-rp-mo-br100", "rating": 5, "text": "They are very helpful and respectful", "date": "2023-07-30T18:21:06.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b7e60ade-5516-4948-9f94-17514f307a5f", "author": "Sean schmidt", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmrxqrDXI9Beg9OCiWyVlzvWhSIBGw8mdD91_Ex7hLLSKptw=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was awesome! Super sweet and very nice. She answered all the annoying questions I had :) - really appreciate all the hard work she did for me on a Sunday!", "date": "2023-07-30T17:04:23.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "05cc4c99-67ab-4292-aeac-4331edac9f4f", "author": "Victoria Asare", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzmTwqKNl9Fu_fP_lCu5ZWCgYt0OAE8q4Uu6gz6GyfUhvVzxU=s64-c-rp-mo-br100", "rating": 5, "text": "The facilities are so clean and very safe. Everything is very secure and the staff is very helpful and kind.", "date": "2023-07-29T15:31:14.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "abe9781e-578f-4913-8025-0874785469ef", "author": "Kaitlin Southwick", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUC0GaLSkBr9Bx4VuDdhUXBqMkea2qBPld4fpeUM4hyK93SXT06=s64-c-rp-mo-br100", "rating": 5, "text": "Staff (Brian and Jill) were very helpful and professional. Storage unit is very secure with cameras and lights. Highly recommend this location.", "date": "2023-07-28T16:04:04.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "751d303c-b876-40b2-9bbd-c18fadb9177a", "author": "Kayla Turay", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRv7BU70drG6MlVc4SQT2ThWbuDiZe9ynL0ykIiQRCrpF5xNIF=s64-c-rp-mo-br100", "rating": 5, "text": "Thank you so much Troy for the amazing service and accommodations from day one!", "date": "2023-07-27T23:30:15.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e3544851-6cd9-47e7-b988-9e3f9f325ef4", "author": "Adell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaIzwQYtFUKuP41DbaDnU2ZBNj-z-4Xh5ki3esH6pQHzeiMg=s64-c-rp-mo-br100", "rating": 5, "text": "Wow. Customer service at its finest. During stressful moving Gigi Troy made this experience beyond enjoyable and pleasant!\nThe facility is clean and very inline with mainstream technology and safety. Highly recommend. THANK YOU!", "date": "2023-07-27T16:37:15.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "1f7608dd-6fe8-4b7c-890c-b333ef7c0511", "author": "nestor miranda", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4qOy68c862JRIkMEBEGmOdgZ3RWgHlZftWQ2J98TQTFweVQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-07-18T21:49:48.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "b46b10ec-9d4d-4aed-8731-0d2d8ea9b6b5", "author": "Brent Rosen", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUK8VtMmJ93QbNyY3qbADKJTE5Xwj3l-q_ygeG59OUAqQcB3LgS=s64-c-rp-mo-br100", "rating": 5, "text": "Love Jill, great service and very secure", "date": "2023-07-15T17:28:15.000Z", "verifiedTenant": false, "featured": false, "tags": [ "security" ], "sentiment": "positive" }, { "id": "42f38d03-8cac-4249-af5a-d4542ddd8037", "author": "Caroline Rinke", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVuztSiWvNdTjvorfT5RUvqmtb_At4vK6RAF355C7u4hAyzmorbYQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Jill was wonderful!! Professional and helpful, she got me into the unit I needed. Great, clean, secure facility. I definitely made the right choice in storage.", "date": "2023-07-10T20:21:24.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "e8c615c1-ea40-4787-82e1-027c88982504", "author": "Ebony Rogers", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUB-XpeFNfFWangUhOG-rugZVid_yTHMe_5j-dBuuA3n5DEQxMf=s64-c-rp-mo-br100", "rating": 5, "text": "Glen and Sherry were very helpful.\nWe reserved a space online but realized we needed a slightly bigger space. Glen got us switched over quickly and easily and at a great price.", "date": "2023-07-02T22:26:33.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "dc70a261-76b5-4033-a73e-aff9a5f0815a", "author": "Arlene Ritz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0Et03wCTOxGj1C_aMih_HMy8FsCgBCnnC3d2LY2JIuWj2jQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "You can’t get any more perfect than Brian! He is kind, considerate, and extremely patient. A very knowledgeable person and an excellent representative for Safeguard Self Storage. I really appreciate all of his help.", "date": "2023-06-21T16:21:36.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access", "security" ], "sentiment": "positive" }, { "id": "5fe52c0d-0fea-442a-9c91-a25b11c5c2d4", "author": "Lindsay Williams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxxWq5Hg4lNwZIOgRTdjBIOtW5SN-cn_Xd3k1l45PkwsMeqQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very congenial and easy to work with. Flexible and helpful staff. Nice, clean, climate controlled storage with reasonable terms and access hours.", "date": "2023-06-13T20:29:36.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price", "access" ], "sentiment": "positive" }, { "id": "5e86ada9-9160-436c-b46e-35fb74e92b86", "author": "Robert Kleindienst", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJrNeUl6cAGrfoJGvfskNnh8x-rZ45jK0sPlQJsUoLn3od8g=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-06-09T21:58:47.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "d54acead-7b5f-430b-8aaa-ed9b101697da", "author": "Megan Byers Fowler", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4-JXdVwJNe3byMXMHOdqSg1qLM-nEHCY-4NgJJQlJ2fhX1A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-06-08T16:18:10.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "adb1dc2b-1c7b-4b45-9a6a-79b5e0ec92b4", "author": "Mallory Teer", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnTL3hz6XHM1t_cu5t1s-kbW4emIHv6Q_tjYajH54rdNN7mwM=s64-c-rp-mo-br100", "rating": 5, "text": "Brian and Jill made our experience super painless. The facilities are clean, modern, well lit and extremely secure. So happy with our unit!", "date": "2023-06-06T14:58:31.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "fc11ad41-a9c1-40e5-b3d7-5c76f3f43da6", "author": "Kendall King", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFJXOJU1s_m3jzQGj3ufuTOZk5kPqBvgIHMxMuNMWrkVVmog=s64-c-rp-mo-br100", "rating": 5, "text": "The entire process was so great and easy at Safeguard, especially with lining a unit up from out of town From the initial phone call with Jill who explained the layout of the unit, to Brian who called to confirm our arrival date, to Troya who made the lease signing process a breeze, everything was fantastic. Would highly recommend this location, not only for the security and unit options, but for the awesome employees who made our experience so great.", "date": "2023-06-03T18:38:30.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "a1897e56-f16b-456a-a564-89552c93bfc8", "author": "Kayla Magee", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYoRn585eM6ckky2plPTnc7dMsiAzjqTLGkBhFFwdWvf_mqgE=s64-c-rp-mo-br100", "rating": 5, "text": "Jill & Michelle were such a great help very professional made everything smooth and easy thanks again ladies!!", "date": "2023-06-02T20:24:00.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "89ebc59c-bf75-4789-a268-637ce8b6264f", "author": "Ashley Gregg", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9PgRHJypJgw-Ih4TrR9vVnHrfb_LyzGdlFLUFjKdXNhpz7h-lUw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Troy, Jill and Brian were exceptional. They went out of their way to accommodate me in a quick manner, and with kindness and grace. I highly recommend this facility. It is super clean and very safe. I’m so glad I found them!", "date": "2023-06-01T16:23:03.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "e4ae619e-0d58-437a-ad06-f3cd71063a04", "author": "Johnnie Hagans", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVT2B3g6Jp1OEj-bkzcUkWnsRwqp1CubDuZs-8ZU7B3LtZDo_W=s64-c-rp-mo-br100", "rating": 5, "text": "Ms Jill is so great wit customers", "date": "2023-05-31T22:21:07.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "39845895-5d0c-4606-8f1f-50f7352c511d", "author": "Robert Anderson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBLM3Ez0HyRNXPnPK76roTMdqHB8kvlOd2OW3x9kMYHzPb3w=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing experience. Everyone here was absolutely amazing!!", "date": "2023-05-30T21:17:09.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ba635124-110a-40ed-ba31-f1b5a1dd7f5e", "author": "Steven Pendleton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-E0TDi9fINTZWhEfrhMjYKvVavLJb9easz6CPWqssrGuzIg=s64-c-rp-mo-br100", "rating": 5, "text": "Troy was wonderful!!!!", "date": "2023-05-29T16:19:26.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "feb1ab3e-a96f-4ecd-a61f-d92461e622ef", "author": "Karsten Neumeister", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXn6o3gLaaPj15Mm8UMIJ45gpKTBzfAmh6Bn8qTOgD25kNt3opd=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-05-28T18:35:40.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "a6d412d9-dfff-4e8d-9ef3-e23cb03476a5", "author": "Justin Phillips", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTd5t3pbkkz3N0Jy2j2YV-QXfMwDzZ-ziKEvaMjO_O-_U_9e1B=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was very helpful and informative during the whole process!", "date": "2023-05-26T21:21:16.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ffe0809f-e749-4073-a695-7a595d11bcc9", "author": "Linedda McIver", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKD9UYah7SB-GdwT_AFbXVZtXPFGqZly17p3gPHNIW0zk_1VA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-05-25T19:06:33.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "259b3c56-a01b-4260-bfad-02946e80b49d", "author": "Sinclaire williams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJChLr2EJCgGdMGlFkHO6Oqo9VB7uCJdHF4nD7bdlJLnPLuTg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-05-25T18:25:28.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "4aae42ee-fc61-44c2-b753-a5246eacfdb5", "author": "Sigma Gamma Rho Sorority Western Region, Area II", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHRjwnSEyq4-PrHdNZ7XhV8pUyqBP9wo5DLXmld4JskPvhpA=s64-c-rp-mo-br100", "rating": 5, "text": "Super helpful, efficient, and affordable! Jill at the front desk was great and I’ll definitely be using Safeguard every year while my daughter is in college in Nola!", "date": "2023-05-25T17:53:37.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "36610310-612b-4ad4-bdd2-26c45552b55e", "author": "kimberly morris", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvm_mkjp1DD4g3G8PA_d3Qg0B17o-31R-VmRvR1Z7c1MMqiA=s64-c-rp-mo-br100", "rating": 5, "text": "I am at Safeguard storage to put my daughter items in storage at Xavier University this is Amazing customer service, safety and Godly people!!", "date": "2023-05-24T15:26:57.000Z", "verifiedTenant": false, "featured": false, "tags": [ "security" ], "sentiment": "positive" }, { "id": "4f05389e-5a66-440f-9032-1dfde0447d32", "author": "Honah Miller", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLo43k0Gs7u-cxFRh9DWQVpJtWTr_0VWnqZxljT1ObxSQcPUw=s64-c-rp-mo-br100", "rating": 5, "text": "Great service!", "date": "2023-05-23T16:51:36.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "5d008704-2b0e-412d-b345-12ea3e1b0ccf", "author": "beth nettles", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIW8azx-yDKKzY988R7Efu5dp1Yx3CkCLr7JEm5kr4_n1_Tig=s64-c-rp-mo-br100", "rating": 5, "text": "Customer service is fantastic. Jill was so helpful.", "date": "2023-05-20T14:57:05.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f44f1213-7a18-4231-b6cb-b45a9e35a52a", "author": "Winn Nettles", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeBl0H7osH1lQvghn_QH6IN_RbdbmZxH5euS_m6JtZ9k3n=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-05-20T14:53:16.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "7b22bcda-0313-4a3d-b4fc-3c7c59e5da9f", "author": "Z'Kai Stewart", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUS0T2chS64Q8x5_gNgqTfcejSLDLKT9kZJT5f8sxar9KEPg=s64-c-rp-mo-br100", "rating": 5, "text": "Very good service", "date": "2023-05-18T21:03:54.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "5cfeedfc-1569-48d2-ae50-9d737583068d", "author": "Amaris Jordan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWUj0UMkv7gD3xRnqACCyc1aeMNeTqcBY4glMzr4DH-S_lH4QF=s64-c-rp-mo-br100", "rating": 5, "text": "Very organized, units very clean and building security (personal entrance with key) is very thorough.", "date": "2023-05-18T19:56:50.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "f7ce1003-2cea-4c2c-bd2b-6b32cf74f6c5", "author": "Rani Williams", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_yPdJ9ivmjyihpgXxDU6krAhbgWa6Pysb7ViRPRUuWSUUkEgr=s64-c-rp-mo-br100", "rating": 5, "text": "Very helpful! Had an enjoyable and fast experience.", "date": "2023-05-17T21:35:16.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5dc7a8b0-33a9-4899-a745-6a3f5fd7a567", "author": "Michael Reep", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrKYtkubsOoPoKqTasEfheYx5ZlcplU6z9COYmrsf3ECh03g=s64-c-rp-mo-br100", "rating": 5, "text": "Wonderful experience! They were kind and courteous from the moment I walked in! Service was excellent and fast. I was in and out in less than 25 min! Definitely recommend this place, and taking with Troy and Brian! Awesome people to work with!", "date": "2023-05-16T19:26:22.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1d3397e3-885f-4e9c-b393-d2e514e8e246", "author": "Raven Crowe", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7aVuBaZRJtMlt0pCHqPRRGKCX9AJXKC7WirQQP6ad_ZEWIP_0Lg=s64-c-rp-mo-br100", "rating": 5, "text": "so great! very nice and tech friendly!", "date": "2023-05-16T18:45:59.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "07e193d8-9f93-4c9f-af63-bcd2fd2cbbe3", "author": "Alaya Dawley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzgoY5PsW_7Yue0HyADOnGIBuKSTMy7kppY2tzueyhLGNYFn0l=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-05-16T18:45:34.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "36979376-f110-4db9-9579-f6ec323baca6", "author": "James Polk", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJ_WSR474y8tILihglWY-1KuIgaxxbPMFUHL3zfUeVMxQ5Ynsl=s64-c-rp-mo-br100", "rating": 5, "text": "Clean unit and a very high quality facility, Jill did a great job walking me through everything. Fantastic customer service.", "date": "2023-05-15T20:26:48.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "e1381060-51a3-48d3-ae1c-497af40140b9", "author": "Zakirah Fields", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfKiY5ao2uYtOvK7v47Y9Un01ZMEb05vukqLoHKNwt5EjBSg=s64-c-rp-mo-br100", "rating": 5, "text": "Staff was very helpful and very professional. The storage is very clean. Definitely would recommend.", "date": "2023-05-14T21:21:28.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "427b0491-2990-45cc-89be-f93a21647d15", "author": "Marlene Hester", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKctRy00s9KK_o8Oe0UHzmRHAWG5fSc8-E-YFluIRL47HL5RA=s64-c-rp-mo-br100", "rating": 5, "text": "An overall pleasant experience to rent a storage space", "date": "2023-05-14T20:18:13.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "441488f9-7fba-4ab4-b733-00a2a5f7b080", "author": "Grayson Bautz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBFOUcuwj8y-1oXuNkJ2iLXewNW65JG_nfMDGTCjOeSZfF5A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-05-14T17:44:13.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "bc3a2081-851d-4ad1-8301-d533b4bde3bf", "author": "Tiffany Courseault", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvS_cTGxTrndC2_Ufaeq7t9YGv5Q6GWXzCBBSWeDbj1lqw0Wqa=s64-c-rp-mo-br100", "rating": 5, "text": "Safeguard self storage is Absolutely Amazing! The staff are so friendly & helpful! Mr. Brian helped me get squared away for both a storage for my personall items and my business. The storage units are very clean & secure. & The prices are some of the BEST In town. I feel so comfortable leaving my items here because I know that I will find my items the same way I left them. I highly recommend using Safeguard for your storage needs.", "date": "2023-05-13T18:43:38.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "c5dfd785-1f96-4e6e-a4d6-a05b7573a678", "author": "Clarence", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8MAGsOFmv33sWdHiGdI9uJ9Iqzo3uCrlvuQOfg2Yndf5vtw8=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "We had a unit here once before. Love the app for easy access. Safe, secure, and temperature controlled.\n\nWe had to get a new unit for my wife's buisness. Went to Safeguard on a Saturday to get a unit. Brian was amazing in helping my wife get the right unit and the setup of the app. He took extra time to explain all the options and made sure that she was getting what she needed to store her things. Definitely would recommend.", "date": "2023-05-13T18:39:51.000Z", "verifiedTenant": false, "featured": false, "reply": "we are so happy to read such a great review about Brian & Safeguard Self Storage! ", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [ "access", "security" ], "sentiment": "positive" }, { "id": "08fb0362-e59c-4c0a-98a8-636fcc38c546", "author": "Ahjenea White", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItPVw02gvflUeraw89_HcDPfxfvdLa7sQlFzsCRlpUz-xmcA=s64-c-rp-mo-br100", "rating": 5, "text": "We love Mr. Brian. He is so helpful.", "date": "2023-05-12T16:32:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Ahjenea White, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage. ", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ee0f4c1e-5d58-4775-b2f2-52861e084aea", "author": "Gabe Young", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrqtwwFw_6HVZ5PmRK7mfCZh6f_DfMLVztrcCQR4oqilXvcg=s64-c-rp-mo-br100", "rating": 5, "text": "Brian was awesome, storage area was clean and secure, everything was super easy!", "date": "2023-05-11T19:41:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Gabe Young! We're so happy Brian was able to help you out! ", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "c62a3e9b-e945-46dc-a8a8-cd0e523b7c27", "author": "Brianna Lucas", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2xkHJ0uxuRk7jw7lPUZtWCjWkh-wi8pz614Znw3shpNf6zDVy5Q=s64-c-rp-mo-br100", "rating": 5, "text": "Quick, easy, and super simple! Every employee was super helpful and willing to answer any question!", "date": "2023-05-11T18:05:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Brianna Lucas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage. ", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7f08062f-92c6-4fd9-a67e-8ba16ac4f373", "author": "trey", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJfywJvHSmiHLEzNIi9T3br42tqVs5s_xuxTaVYdpC9FpS1A=s64-c-rp-mo-br100", "rating": 5, "text": "GREAT SERVICE!", "date": "2023-05-11T15:32:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Trey, we really appreciate your positive review! ", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [], "sentiment": "positive" }, { "id": "e5937090-a01e-48de-be0a-0a394ea989ab", "author": "Madison Benton", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtoozX9Pp5xz6jx3afwO72_NFC7Mhu0DbAYwDrlKe24j8LVek-=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome service!", "date": "2023-05-10T18:30:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Madison Benton, thank you so much for your positive comments about Safeguard Self Storage! ", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [], "sentiment": "positive" }, { "id": "e286c9a7-df3c-4612-98bf-bbb3c658db51", "author": "Jada Adams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLICeeZKSQCWqw25PBBMmGNRR7cpsVeGUDJ9anugo9ukqEmQetp=s64-c-rp-mo-br100", "rating": 5, "text": "The lady that helped me was absolutely delightful and most eager to help. I couldn’t thank her enough, God bless you!", "date": "2023-05-09T21:42:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Jada Adams, we are very happy to have provided you with such a positive experience!", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [], "sentiment": "positive" }, { "id": "916b8498-bd19-4f64-8467-90fc29170041", "author": "Chloe", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtsuszXMLOtNme_iJReQACoyb0z5AhubkvxFI7Gzq04v-2eG9I=s64-c-rp-mo-br100", "rating": 5, "text": "So easy to use and tech savvy! Brian and Jill were both so helpful! Perfect for college students.", "date": "2023-05-09T19:40:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Chloe Parris, we are glad we could help! ", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a5a73d86-d961-4a44-b80c-fc4fd69ca1a3", "author": "Melissa Wren-Dail", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGU3pzUhg2XGVmiygL5SiiCTkT7tw1T-XV0FNDDdGtGT7lnlbr=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Many thanks to Jill and Troya. They were so friendly and helpful. They showed me around the place and answered all my questions. The new building has bluetooth access, which is great for multiple users and not having to carry keys. Easy access to facilities. Would definitely recommend!", "date": "2023-05-09T17:30:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Melissa Wren-dail, thanks for your praise and kind comments about our team. ", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "9eb9b32d-02de-4ca7-ba15-fec4ce2aaf74", "author": "Masoniek Stinfort", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTxechUEzd23jBwtqoosLy-KI6KXwiFOw9knhmBIGq4mqR2Q=s64-c-rp-mo-br100", "rating": 5, "text": "Troy was very helpful and made sure I understood what I was getting and how everything works.", "date": "2023-05-07T19:38:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Masoniek Stinfort, we are very happy to have provided you with such a positive experience! ", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "93e33762-50d0-4749-a3e0-f6b5c6f316f1", "author": "Kalep Crane", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0Jmt50qH4DJiIG829DOV8MzqZUrYEdTyZEtAT5N3BcmD5qQ=s64-c-rp-mo-br100", "rating": 5, "text": "Troy, she was very helpful and got us right in. Super easy and to 20-30 min max", "date": "2023-05-07T19:38:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Kalep Crane, we're happy to hear you had such a positive experience with Troya!", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "17e51c54-7ebc-459e-acca-39941c686eb8", "author": "Devanne Sours", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJbTzbQcTMImvlT2OZ8HPECDtYu-N7puwG0B0rUNPwyP2pKCgL=s64-c-rp-mo-br100", "rating": 5, "text": "Quick, easy, affordable, and helpful staff!!", "date": "2023-05-04T19:24:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Devanne Sours, we are very happy we could provide you with a positive experience! ", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "a9d60676-2366-4b5c-b62c-c6d25f6115c3", "author": "Chris Olsen", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDczOonYSzIYHpeplYBRRDqE21ayY_e-Qiee6RQz0cRHPkzA=s64-c-rp-mo-br100", "rating": 5, "text": "Have used this spot for years! Great people running it and super easy to use.", "date": "2023-05-04T16:55:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Chris Olsen, thank you for your kind words and this wonderful review! ", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [], "sentiment": "positive" }, { "id": "60d2759d-189e-4cf6-9ddb-520a44e90cf8", "author": "Christian Williams", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-FdOnzD1PKm-QfUPgN-fMHM4ZE0deaybMT7FuUXnQCR-Qt3o=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service", "date": "2023-05-02T21:32:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Christian Williams, we are very happy we could provide you with a positive experience! ", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [], "sentiment": "positive" }, { "id": "1215fc25-3268-4cbd-8c5d-069a9dee16bd", "author": "Jeanne Lea delaHoussaye", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9UHTuAmVyVwwZIgljE7nsHEt7q2ygYZcx6RnjgbBsVpr0Fsne=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service! Clean and friendly facilities. Good location easy load ins and out", "date": "2023-05-01T20:27:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Jeanne Lea Delahoussaye, we're happy to hear you had such a positive experience with our team!", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "f0f74499-10c7-4db1-aef0-5d3592091210", "author": "T Danielle", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdx8JQ21-fS6BaV7KIp8mRm8A0z_99gS3axB5sH_c_vYmqqg=s64-c-rp-mo-br100", "rating": 5, "text": "5 stars! Safety is definitely a plus when looking for a storage unit! especially with your belongings.", "date": "2023-04-30T16:14:40.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your positive review about your recent experience with us! ", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "a46f443c-586b-4cf1-8acc-eb62b65c2716", "author": "nayely garcia", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7fnUn3Fa862q5_AEDX8C_WF3uIqQgeMvu-vRUst-EGlPKjTUSmQ=s64-c-rp-mo-br100", "rating": 5, "text": "They are very helpful people and would greatly recommend them.", "date": "2023-04-29T21:20:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Nayely Garcia, we are very happy to have provided you with such a positive experience! ", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "78a2e1fa-b3d9-4975-964a-1d2d15bc438b", "author": "danae", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKduGQT5J9bItemkDICYpg_YVLiQSHjtUO97VzrQtAqoyKXyu5K=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-04-29T21:19:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Danae, thank you for the high star rating! ", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [], "sentiment": "positive" }, { "id": "1a232395-657f-46f3-a574-2bb5cfc1a1c7", "author": "Kay G", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZqNBxelk87Ut_zoIYZZFSJwTbwvDk979jwrYnFaIPJ6Wqfg=s64-c-rp-mo-br100", "rating": 5, "text": "Troy was amazing! So kind and helpful!! She gave me the best service and explained everything perfectly ! Jill and Brian are also super friendly and amazing 🤩 love it here and feel super safe and secure! service is amazing", "date": "2023-04-29T20:45:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Kay G, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage. ", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "d335e325-f878-4ef7-ab58-aab94818ceb2", "author": "Amanda Call", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZdLVWxb6BX3qIOry6rUoKv9y0lGIsGeHeSc-45JwQPb73Cw=s64-c-rp-mo-br100", "rating": 5, "text": "Troy was amazing, she helped me out quickly , as well Jill , Bryan", "date": "2023-04-29T20:45:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Amanda Call, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage. ", "replyDate": "2023-06-25T16:03:52.000Z", "tags": [], "sentiment": "positive" }, { "id": "33878187-79f9-4d89-abd6-f3df2acff193", "author": "Djorn Ramie", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBjsu-3IZ-scLZ4PRKnenQcmJ7dbDbK-udVfK8SMCX36pF-wKB=s64-c-rp-mo-br100", "rating": 5, "text": "Awesome storage company! Convenient, clean, and organized! Staff is always around for help and place is immaculate! 5 out of 5!", "date": "2023-04-29T16:36:36.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "0dd5d871-8d5b-4dc7-b077-6eb18ce074b7", "author": "MARITZA SAULNY", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVDbhhW69VCAftEr44KcJ60pbP7RgnjQwYO6FX_yJr24FCUQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very quick, great service! Rates good and facility is spotless and safe!", "date": "2023-04-29T15:21:40.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "price", "security" ], "sentiment": "positive" }, { "id": "6456d975-7080-444a-9aee-3258a8eb3cda", "author": "Rachal K", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIVNabllGIpCCEDRcuyuat2eB8YZ7nRjQNX46gerMyzcIbuA=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service!!! Clean and convenient location! Super working Jill and Brian for a new spot!", "date": "2023-04-28T17:13:08.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "eab9cd32-55d8-4206-a62b-f8aba98227cc", "author": "Jaena Lang", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI76v2i5tgP-iNFdlJ7-8fwACIN03oLhNzCQLdg-a3Hq1SrwQ=s64-c-rp-mo-br100", "rating": 5, "text": "Brian and Jill were excellent. They helped me make a great decision on a storage unit. They also offered every special possible to help me save money. I will be recommending safeguardit storage to everyone I know", "date": "2023-04-28T14:43:20.000Z", "verifiedTenant": false, "featured": false, "tags": [ "security" ], "sentiment": "positive" }, { "id": "a26a6842-0eee-47f1-92b5-de7399368e70", "author": "Greg Matney", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEoxrGXj5FiM-EQf0E9QjUMQR8GpFHDg5VKJ0mgHJwoZvJKkGF=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Super clean. Friendly staff. Fair prices. Highly recommended!", "date": "2023-04-24T16:04:27.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "b3c3fb7a-06e1-4f18-b498-0d5995fef33d", "author": "Itssleahaa Life", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVz89mCDP3kzNvkBTcdz5nlU3ecP1TueGSIJ_IEdGXn5k_bywHx5w=s64-c-rp-mo-br100", "rating": 5, "text": "I had a wonderful time as a college student! They were incredibly helpful and able to make sense of things for me, which was especially beneficial given that I was away from home and in a new setting.", "date": "2023-04-15T17:52:15.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9cf0bd73-dcf4-49f8-be03-78f57db20f7c", "author": "Raihannah Haines", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcVZALXSuBrwcxHPeO3Q7Vd2Sd3xA2RB2i-Xk4_aIcuCz5iVKF=s64-c-rp-mo-br100", "rating": 5, "text": "This is my second time coming here and it was great service as usual! Brian was very kind and helpful! I definitely recommend this place.", "date": "2023-04-15T17:20:08.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2291396b-2ec6-4713-96c4-7ea484ef3b22", "author": "Mallory Mejias", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwO_qLjTgbdIxfajOgWgq0hk1tMowCOJvmjsZZGt8f4tj-zbk=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "A great storage spot. High tech, easy access, and safe parking. I didn’t know it was possible to be this impressed by a storage facility. Shoutout to Brian and Jill for helping me get everything set up easily and efficiently!", "date": "2023-04-14T16:53:48.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access", "security" ], "sentiment": "positive" }, { "id": "4360064c-84e4-41aa-bb01-a9ced9e9bb93", "author": "sis safi", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdF-mEq8w8k3TIVFFg3FqEoi9XP5GkbcpsIApPv3QTAGLNyBY=s64-c-rp-mo-br100", "rating": 5, "text": "I have been renting here for years. Best customer services in the city. Thanks a million", "date": "2023-04-05T20:23:16.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "1a0af635-45c2-43e7-8aac-99edf62fe937", "author": "Colleen Connor", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIY9dOdqgaXUGrqBmJHCSTUn-sp6eha33OFakoSYQ0GKrC-C1D=s64-c-rp-mo-br100", "rating": 5, "text": "This facility is amazing! It’s super clean. And the Bluetooth technology makes access very easy. But the best part is the on-site team—they are phenomenal!", "date": "2023-04-03T17:38:18.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "8a43cbbb-ff3a-4fa0-9e35-8e51bb5d3980", "author": "Paula Nelloms", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPR4fP6D0MO4zB-fgmTFNtzsErgWG2KCYXFubPIJYZO9GVZoI=s64-c-rp-mo-br100", "rating": 5, "text": "Ms Jill and Mr Brain were awesome and very professional they made me feel\nVery comfortable and was very pleasant to talk with I will definitely use them again at this location", "date": "2023-03-31T17:07:17.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "46a997dc-8c55-43ce-98e5-914728e9f1f1", "author": "Brent Rosen", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfJhPaj71e1ZDiCatMNfFTy0H2QHOZ8O8qlGNz1Yc4xo0dcQ=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was amazing, excellent customer service", "date": "2023-03-27T16:44:51.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6693a02e-7b57-49cf-9b26-c26b000e57fa", "author": "Carol Robertson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfeCWdeEvkxqRGx6LMTii69HYr3EY8deTQ-C5178L0waC5js9O=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2023-03-24T01:28:10.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e8e0ca66-67f1-40f8-8abb-58941d760a98", "author": "Kristin Hafstad", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLptuwt5a98i6pzNo3QF6Z5RKVRltkHpCzUUtyUfutV3lKmgw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-03-23T18:04:10.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0855ae22-ae3f-4d15-92a8-45c5ddc5255e", "author": "Ann-Elyse Karam", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuUV8EHhk1KyFYVvP776jzyQdvRJpqfJWoencpVt1OjwyPtw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-03-15T20:35:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "efae7ee6-e042-4d47-8da9-269a3776a1e1", "author": "T.M. S.S.", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpWxzwywhrDbPWH6DdrC4oeLtOUjYk7rejW75F1OdKiRLhWFstCg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2023-03-08T06:16:58.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0dcd831a-a60b-4bd9-bb38-dc8fcc73adbb", "author": "Alease Aloe Lee", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCyOGIDHoziM6Yr4WWDVexIddLx0nv2xDVabKsB_8Gi7BDWG2d=s64-c-rp-mo-br100", "rating": 5, "text": "Super friendly staff and clean building!!", "date": "2023-03-05T21:49:49.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "80514e82-029c-43aa-a678-03ccce3dd24f", "author": "LaQuinya Sanford", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWwVfTSTMgzqG50tsmC1f11rplFPcCeeFCUQsHwbcj0p7sEJfx=s64-c-rp-mo-br100", "rating": 5, "text": "Ms.Jill & Ms.GiGi were awesome 🥹 ! The service was top tier and QUICKLY done. I was also blessed with a prayer from Ms.Jill and the universe knew that I needed it ❤️. Again ladies THANK YOU !", "date": "2023-03-05T21:17:28.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "05467b47-4c60-400d-baef-0535d414c78a", "author": "Valerie Tirado", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_--LOgav_iT0MQPffbGeuBb70pRa0refdBVb-vPZI8YR2Vw=s64-c-rp-mo-br100", "rating": 5, "text": "I have been with Safeguard 7 mos. I love the system they use and Troy! She is AMAZING!!!", "date": "2023-03-04T20:29:45.000Z", "verifiedTenant": false, "featured": false, "tags": [ "security" ], "sentiment": "positive" }, { "id": "12bc91a6-d941-4768-bf90-cf7e1b33987d", "author": "Jenny Cahalan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV13FiIAIxYbk5SiLLtGbvj3o5UT-LUqi7almLm8oKgtv-wkRdU=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-02-28T19:37:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "85759e15-97c2-492a-8318-999aebfd777f", "author": "Emily Dufrene", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMUyQicptul9x0UbqmhbcAD3aZjhTzfZ1f1TwDlWDizDRg1A=s64-c-rp-mo-br100", "rating": 5, "text": "Really friendly service and convenient app to open / manage everything remotely.", "date": "2023-02-28T16:47:09.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your positive review about your recent experience with us!", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "592f0469-fb85-4992-91a2-92bd9b0acf7c", "author": "Joshua Wiesner", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAmNqWRmvPxEO8rkHaM1QE4ONBxwfhIkAq4iZBOq_3bZLh-AHP=s64-c-rp-mo-br100", "rating": 5, "text": "Great staff, clean facility.", "date": "2023-02-27T16:48:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Joshua Wiesner, thank you so much for your positive comments about Safeguard Self Storage!", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "e9950c3d-9356-4e3c-af37-8e0cd4dc4cce", "author": "Nelson Albert", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXZ19A_BocjCtGz7_wkR9_GnsKlxMrXS__rg14Kr3mBn9jQvs=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2023-01-30T13:55:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Nelson Albert, we really appreciate your positive review!", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [], "sentiment": "positive" }, { "id": "92378e0a-eafc-4166-8498-26fe96bd6b38", "author": "Cookingwithwil 1 McIntosh", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5pG3K1u2tlccG4sBT9oRtFQ5rWxQdZsQJpLWY0is9hdSQgnS8_A=s64-c-rp-mo-br100", "rating": 5, "text": "Troy and Brian were very friendly and professional", "date": "2023-01-16T20:03:29.000Z", "verifiedTenant": false, "featured": false, "reply": "Cookingwithwil 1 Willow, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "acdf1a21-777a-43ed-a4b7-a93aa1f11ff9", "author": "Adrienne Coutee", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIf3LfdWA5_uySlnkxNh80CMQ7FOe5ThGxKfNsMLP-CpZBH9A=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent, storage facility. The staff is courteous and helpful. I would feel safe that my belongings us safe. Thank you", "date": "2023-01-13T16:48:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Adrienne Coutee, we are very happy to have provided you with such a positive experience!", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "d05bbd1f-2a92-4aa1-9986-4c53dbf3d904", "author": "Miyani Clark", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVg74RkNsJGsd_2UCXf2ZiCpd80tYOBlnO785uqkBGKyo7b-BoXWQ=s64-c-rp-mo-br100", "rating": 5, "text": "Brian and Troya gave me the most incredible customer service on earth. The facilities are so clean, they even smell nice. The buildingis very safely protected with an intricate technology system, and I could easily access my stuff for two months through my phone.\nI was moving under not the best circumstances, and Brian and Troya were truly some of the best service providers I have ever met. They were so helpful, and Safeguard's move in specials are incredible.\nI'm talking 2 months and 1 months free for signing on.\n\nThey're the best.", "date": "2023-01-02T22:54:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Miyani Clark, thanks for your praise and kind comments about our team.", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [ "cleanliness", "staff", "access", "security" ], "sentiment": "positive" }, { "id": "2648bb24-edda-49e0-b545-068a9bd83d20", "author": "Marianne Veto", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4hr5ld_pyWEf5rf05HSgpcNDGjVS2TmjietSDf4I2e1TYig=s64-c-rp-mo-br100", "rating": 5, "text": "Brian is the best. I have used this storage facility once before and both times he shows such professionalism and expertise. He is helpful with information that I’m on aware of, and is a pleasure to work with. He is the reason that I am returning to the storage facility.", "date": "2023-01-02T16:52:01.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your positive review about your recent experience with us!", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7c00864b-501a-4871-a88a-fa68fdae49b1", "author": "Irione Young", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtruO09u0ISCV70No7KCEUUOtTxHnc8_vnKzxUgVjIv68AbZ0=s64-c-rp-mo-br100", "rating": 5, "text": "Jill and Brian are the best I love this storage space and I feel like my things are safe .", "date": "2022-12-31T17:13:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Irione Young, we are very happy to have provided you with such a positive experience!", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [ "price", "security" ], "sentiment": "positive" }, { "id": "b9f035c1-beb9-4ae7-8671-dedaba73a720", "author": "Joshua Hallford", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYpLI6wLvyvdET1-8OCvPS0xY_qXRgsj67cYGijbguTm1UYw=s64-c-rp-mo-br100", "rating": 5, "text": "Jill and Troya were amazing very attentive and helpful!!! Their customers service skills are the beyond compare!!!", "date": "2022-12-21T18:44:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Joshua Hallford, we are so happy to read such a great review about the managers & Safeguard Self Storage!", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4425b597-64b5-4d3b-8e98-0bd3a337a8f9", "author": "Rachel Yazbeck", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPA8B-TKIKMCWy26_RI-YnabgFBEQELsTi3U5wv65JzoQ-Lg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Jill is great! Great customer service!", "date": "2022-12-20T16:23:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Rachel, Thanks for your kind words and 5 star review. We pride ourselves on providing the best storage experience in the self storage industry. Happy Holidays!", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [], "sentiment": "positive" }, { "id": "6e9f89c1-33ea-4551-9132-025ba927eb17", "author": "linda Rinaldi", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5tKpkLO7FpFCIjlFwdOS68k-AYvN1rrdkuunBHPG6BtlU1lYb=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This facility has the best customer service and super secure with Bluetooth access and covered loading bays! The facility is really clean too", "date": "2022-12-10T01:00:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Linda Ferland, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [ "cleanliness", "access", "security" ], "sentiment": "positive" }, { "id": "31852a9b-eae6-4917-93d7-82264d14258d", "author": "Sarah Pusateri", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXW5V-KbRMG-szC6NCGtgmWoH69As24Dcwx73rF-g24pLmu6vfG_A=s64-c-rp-mo-br100", "rating": 5, "text": "Brian and Troya were incredibly knowledgeable and helpful during the rental process and unit transfer. They clearly are pros and take pride in their work!", "date": "2022-12-06T18:33:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Sarah Pusateri, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage.", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7910f102-c582-4205-82e6-a4c22b025e4f", "author": "Angela Calonder", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU41t0aF_VJE5E6Zg8E15I5pA5YaaORCtUbFq7u2vBYGtpPEW_2=s64-c-rp-mo-br100", "rating": 5, "text": "Brian & Troya were so friendly & helpful", "date": "2022-12-06T18:32:44.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2ceac61e-547f-425c-b652-c8d02fe8f908", "author": "Tara Borwey", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITB2DBSs8uhE63TK8L2jqoIDIeCwYOtoJGngMgVqlyiJ1YRQ=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was a fantastic help! Personable and friendly. Lovely experience.", "date": "2022-12-05T19:55:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Tara Borwey, we're happy to hear you had such a positive experience with our team!", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "25ac4545-2d06-4d14-be77-baf279e9f222", "author": "Meghan Marshall", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_wV7Q4-WcZ_qhfK1IB1_zMtI22EEvw-8jfsLxz6cMl8zokKEP=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Never have I ever been helped by a more friendly, resourceful and kind team!", "date": "2022-12-05T19:53:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Meghan Marshall, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage.", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "eb5861b4-b1ab-4e50-8c5b-db673ea41e76", "author": "Taurean Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIaY3gpr3RU0Hvtz0si42EgR-GlAySSjGixeIS8gwOCETJTPZm=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-12-05T15:40:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Taurean Johnson, thank you for the high star rating!", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [], "sentiment": "positive" }, { "id": "c43daf67-7a6d-4ecf-85ba-54346b2bd054", "author": "Syvonne Molero", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdcrYcWWyHD8fr8N3Pm7im3LMH_uW567mnX9m2LM_7paAzGw=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was amazing!", "date": "2022-12-05T15:34:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Syvonne Molero, we are very happy Jill provided you with such a positive experience!", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [], "sentiment": "positive" }, { "id": "32c91fdd-6263-4e1b-bc16-a7f4cb8c3b5c", "author": "Karl Schleichardt", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGfKCxdPRRB3p6Zz9dNQddRR-CuPr4_qhzwvfhNwshaQs2KDEF=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "I rent a storage unit from this business. The staff was very helpful, I got the right unit for my needs for the right price.", "date": "2022-12-03T00:31:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Karl Schleichardt, we are very happy to have provided you with such a positive experience!", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "20549285-201e-422d-888d-b1078326c033", "author": "Trent Perrine", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVZR11kT4tl1ooh0Khhhom70_GhUyCpNJKmjXdgvTP0yuyAg=s64-c-rp-mo-br100", "rating": 5, "text": "Jill, Brian, and Troy are great and super helpful. I would highly recommend dealing with them.", "date": "2022-11-16T22:45:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Trent Perrine, we are very happy to have provided you with such a positive experience!", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "c336f2d6-35dd-4f21-a9f6-03af3a02ca34", "author": "Ellen McManus", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1P8Uh0Gq8oDd1ML4ZoV_zsDUPTQ9qGWgw6npbso8AUhSTy5cvhw=s64-c-rp-mo-br100", "rating": 5, "text": "Great experience! Brian and Jill are great. Always courteous, informative and caring. Always answer the phones! Clean facility too. Highly recommend.", "date": "2022-11-16T20:05:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Ellen Mcmanus, thanks for your praise and kind comments about our team.", "replyDate": "2023-06-25T16:03:54.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "0ebac97b-1896-4c64-8576-01394d0a8565", "author": "Kellee Novak", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgzbhl3FX6l3z2SYaGzGCYguruAWe-vnUSsQbKI1IFNjlRQ18=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was amazing and was very thorough in how to use the facility. Feel very comfortable with this storage facility and all the upgrades.", "date": "2022-11-12T16:45:26.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "6eac8074-aaa7-4167-923b-1f4b6d89535f", "author": "Antoinette M Newsum", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVjrPLZR1wZgeS4iLUWTz9YKKbo-vYW7tDOkf03Unutzbkhe9P=s64-c-rp-mo-br100", "rating": 5, "text": "My experience was warm, friendly, and inviting. Jill and Troya took time to educate me on the smart system. Very hospitable staff. What an asset to the company. Thanks ladies!", "date": "2022-11-09T01:23:34.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1e39ca76-7b99-44a4-9bbf-1e1885f78a2a", "author": "Gretchen Gattuso", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6iq6TGqvZvgU2s3Q03BvJXdnMzDHIVE5EyP8NVyLT72BRbQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-11-07T16:52:39.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "81edbd9c-3fe0-4ff1-a3e1-111d92443cbd", "author": "Sarah Baker", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_nBtGuqI-UQISNx3sU97Ke_ahSw0C4Tb96E14AHd1doXhyw=s64-c-rp-mo-br100", "rating": 5, "text": "Jill and Bryan were extremely kind and helpful! Excellent deals and security. Definitely would recommend if you are looking for a storage unit! Also, attentive and thorough so much so that Jill actually found a misspelling on my boyfriend’s driver's license!", "date": "2022-11-05T21:02:34.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "10e4f40b-fa90-41b6-8dfe-44f41c879560", "author": "B Chappel", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZfKMFJOpI0ecCPwaghUsiT2ErUHbJXtKU6uWb7NGAhKJcU4Tf=s64-c-rp-mo-br100", "rating": 5, "text": "Amazing customer service! I accidentally rented the wrong unit and Ms. Jill was more than helpful to fix the error. I feel very comfortable and at ease using this location. I loved everything about the experience.", "date": "2022-10-31T22:16:38.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "f77ba9e2-1cad-4efd-a02c-cf9afcdffbee", "author": "Porsha’s world Press play", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgravTmw2tCO7Y_OYiwT4GfyTVZaEVXiPUfg98e16_Z0_gs6I=s64-c-rp-mo-br100", "rating": 5, "text": "Made storage rental very easy and offered a wonderful promotion.", "date": "2022-10-26T18:21:25.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "deb38c9a-21bd-4dba-91ea-ecf24332ab84", "author": "392 NOLA", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrLZa443XqThrdYULjmX_KspYMyWqtbj-npbONpITlvbt2V10=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Brand New facility with Bluetooth technology and 2 large covered loading bays. The move in process was quick and Brian provided me with Awesome customer service! Great prices along with move in specials.\nHighly recommend!", "date": "2022-10-24T18:42:39.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "4d876c33-32af-4bc7-962e-2fa14282117f", "author": "Sean Golembiewski", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnGDZDjRHqILEIr2Qw3PFFR148haQpSddOOgKzhwD4UUxReA=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent service, Brian was great!!", "date": "2022-10-24T18:36:44.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "682fee58-d794-4bde-83bf-45196e70e809", "author": "Aaron Ziegler", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIx_vR59GW8s3HQzaNVt-ao_ALwrvYckfLHWqbgoD4RQ3dKlw=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was great help! Walked me through everything and was very informative.", "date": "2022-10-19T18:38:32.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "19b383a6-116b-436e-9093-890189f9294a", "author": "Mariah Bastine", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjuqUWk1SuIAOxeLCg6NUiR1QM-n0N91jvYjAo6jc1XLSxXYayBw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Jill was extremely helpful and informative", "date": "2022-10-16T18:49:28.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e51f46dc-e9e0-4b8c-a425-6b78e65b6758", "author": "Ryan Branch", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJkiLXOHWyJ5tcp9Wmv1SHzgnZpK85zH1ln9eO9LlzpWmtew=s64-c-rp-mo-br100", "rating": 5, "text": "Easy experience!", "date": "2022-10-11T15:59:03.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "9237fd35-0cc3-48e5-97de-06762d8c4847", "author": "Monterious Robinson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXD60wTEIcBvRMOCyVx6lCDUw0wc8mvelKruDgfaOJwWKFmvHjN=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-10-03T15:36:26.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "370afafc-b99b-49ea-a45a-4b86af4123bf", "author": "Sanchita G", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ23YniXyxlr1vQcDdbpBfYxGg7hzCj3Snp33ICqUqlnI-8Ew=s64-c-rp-mo-br100", "rating": 5, "text": "Brian and Jill did an amazing job! Super efficient super clean storage facility and high security. Great prices!", "date": "2022-10-02T18:02:34.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "price", "security" ], "sentiment": "positive" }, { "id": "b1e8d472-e2bd-4cec-810a-a0f1d4cfa721", "author": "Annie W.", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVO-mgMTQDZ5M_7vuhwIFxPiST-8_Us0VsFu6QfviQld9SSsoE=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "This was a pleasant experience. Troy started off assisting by telephone then Brian was our “go to” on the actual premises.\nThis is the cleanest storage facilities ever with top notch security. I actually have other storage units in bordering state. And I wish they could hire individuals that are as informative as these guys.\nBrian is a stickler for the rules and that’s absolutely the best quality for this type of business. I know my unit and belongings are going to be safe and secure.\nSo many places now have theft. And I won’t be alone in them. This place is perfect!\nAnd with Brian in charge I don’t have to think twice. I feel safe.\nThank you Safeguard for making life simple!", "date": "2022-09-30T17:10:22.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "price", "security" ], "sentiment": "positive" }, { "id": "63f0ed6a-7a40-4e66-a45d-13afa206c3d5", "author": "Tommy Wells", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVX7K7ZyScyUYLhE3dvekxNL1ujE-GP-PdF5AmgP2x6fgOYUWA1bg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-09-20T17:01:42.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ee162980-0e0d-44a7-aeb0-ed1928af0131", "author": "Leah Poole", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV22ki8DVm-1LGSLvAzFJb-KV4HRY_1SKrWn8s5FMpAJEzWlB4=s64-c-rp-mo-br100", "rating": 5, "text": "Brian was so helpful and made the process of signing up for a unit really easy. This is the cleanest storage facility I’ve ever seen! Also love that this entire facility is keyless - really secure (monitored by tons of cameras) - and need an app to open every door so lots of safety mechanisms to protect your belongings. Highly recommend this place for storage.", "date": "2022-09-04T20:46:28.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "access", "security" ], "sentiment": "positive" }, { "id": "ac99282f-d8c0-4332-a75f-514eef869f0c", "author": "Angela Barnes", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVk8yYTfHH8qPdOaZC1G0aMVNQGQDbQQni3_Hpd7CTVvmdm833-=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-08-09T00:13:42.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "1e32bf1d-ad23-47c7-aea5-45f83c13f4d3", "author": "Kirk Merritt", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlRcYZamiTCBlfOEJziOLYou-Fo-Bdyfvzb2ay5PdVgp20nw=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent service", "date": "2022-07-24T21:51:04.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f4d22827-5eb0-42c1-9ace-245c43329fbe", "author": "Danielle Henson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrv0Md-nY2JxMnoRjCz8dN-WxGQGqemKBsxPUqtiTU0J-K6w=s64-c-rp-mo-br100", "rating": 5, "text": "New property! Clean and secure. Bluetooth access to property eliminates the loosing/using of keys!! Store Manager Brian is very helpful, friendly, and knowledgeable! Great place to consider for your future storage needs!!", "date": "2022-06-03T15:43:09.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "access", "security" ], "sentiment": "positive" }, { "id": "9ca24bfd-2b95-47e2-bc36-647875659684", "author": "Connor Little", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUroUJydaDZsatFl3l-_FJRm665K-oNWGYjp9Hx6B9iTSp9zs8T=s64-c-rp-mo-br100", "rating": 5, "text": "Exceptional staff! Troy at the Erato location is extremely helpful, pleasant, and personable. The storage units are really nice and reasonably priced. I’d highly recommend storing here.", "date": "2022-06-01T17:50:06.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "4b04db80-80d0-4819-b849-50e9fce36ace", "author": "Jack Fowler", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVH_MK0zSMOvz8ieYJusUFOSZ4OnfcbyX7n8RBP9gsTdpcGonaJeA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-05-28T22:41:06.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "bd80950b-76c9-45fd-a0d7-70344763019f", "author": "Anisa Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJjVOGQoayr5adPpOIYbNM-wJJ5Iyb8jDcMuMsnf1jyjRMeVdE=s64-c-rp-mo-br100", "rating": 5, "text": "Excellent Place The Storage is Roomy and the Staff Rocks I'm definitely glad I choose Safeguard storage", "date": "2022-05-24T15:02:16.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "18ec110f-fa03-481d-8032-8d719a42b9ae", "author": "Abby Lewis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3bDKRzWvAhotPFtLX53uGSjqlGw8C_6uIpjq9Jvs-lpycgn8=s64-c-rp-mo-br100", "rating": 5, "text": "Jill in the main office was incredibly helpful and the facility is clean and secure.", "date": "2022-05-03T18:52:55.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "d2eab28c-2bd4-4343-827a-2a1400ad27ad", "author": "Courtney Arnaud", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKG9a70Pprw5dd0E-crEhH2v1swXUQ2mEW-w6DMQ_wkIptoNw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-04-30T17:00:20.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "5ed6e1d1-f368-4af1-8eaf-0632232b315c", "author": "Jonathan Thomas Jones", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUS10oNRaaRIWsXkhXcvSJOTPUnZQFCQNL2T0NTyROQSaJ_r-AA=s64-c-rp-mo-br100", "rating": 5, "text": "Had an amazing experience and Troy was amazing. She was extremely helpful and got me in and out with exactly what I needed in no time.", "date": "2022-04-04T15:23:39.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ffebd3a8-4bd9-4a79-9e0e-c3362f31ed5d", "author": "Shayla Hebron", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXx-1V2XfRtbIehml2wtZQk15dPGRKtlyEKaJc8kJ2Dn_CVWPY=s64-c-rp-mo-br100", "rating": 5, "text": "Troy at the 919 Erato Street unit was incredible to work with and such a pleasure every time that we I came in. She’s exceptionally thorough and her customer service is the best I have seen in a very long time.", "date": "2022-03-28T18:50:57.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f8ff1399-b6a6-4f41-872a-a73abc1e2b6b", "author": "Glenn Whitley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpiGFzBS4V2g_RJ5361FVc-od1-ih_6QvwBMvQCGWib5N1Dg=s64-c-rp-mo-br100", "rating": 5, "text": "Miss Troy was a great help when I went to safeguard self storage she show me how everything works with made it real simple to learn how everything goes thank you so much so make.sure u guys Holla at miss Troy", "date": "2022-03-28T18:42:57.000Z", "verifiedTenant": false, "featured": false, "tags": [ "security" ], "sentiment": "positive" }, { "id": "0cef6ba0-b0b7-4891-8e39-e7bcb45c4335", "author": "Brayden Averitt", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWN_IcrRa8vhwH2pbOX5GuFk1fgFKtgZ9zFik45-ShiyUzn_2s=s64-c-rp-mo-br100", "rating": 5, "text": "Jill is the best. Returning customer", "date": "2022-03-26T20:42:33.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e77d4ee4-bc2c-47ad-8ed5-8c9d3de51c2a", "author": "Amy Burnett", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqHqFhEAipM8r04U-QBIpHfaSpEE0gpeftS_U8WPiLRxLqyw=s64-c-rp-mo-br100", "rating": 5, "text": "Epic Modern Storage facility. Its safe, secured, temp controlled, uses an app for accessibility (yay no more locks!!), and plenty of parking, and loading space. Jill & Brian in the front office are incredible, professional, down to earth, and willing to go the extra mile for their customers. My company loves everything about Safe Storage and they have a loyal customer for life 💯💯💯", "date": "2022-03-19T18:39:14.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access", "security" ], "sentiment": "positive" }, { "id": "5396cdd6-86e1-4682-a7aa-1510f1c99519", "author": "Troy R. Poplous", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6NzH9Rk_JN05i-R_YJcBMCOQ8tdaBe0dfXE-RsP5VB3GuNw=s64-c-rp-mo-br100", "rating": 5, "text": "Brian and Jill (Erato location) were extremely knowledgeable about the Safeguard company and directed me to the best plan for my needs. They were both efficient and friendly which makes for good consumer relations.\nThanks for a great experience.", "date": "2022-02-22T21:51:02.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "dad09930-3627-4c8b-a551-e722e99c4fd1", "author": "Michael Lavalais", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7ztrbnsrypR1y8d3Ww8zi0vkIwMU82hwlRjAFdTAomOKTDx8a9g=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2022-02-16T20:44:04.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c626cd7a-e89c-4039-996d-d9267d1bca47", "author": "Melissa Vines", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVu-PgLJecH5TLoe0Pz5H3IVKaC3kfBQUeft7LHRxZHoq04W4Aa_g=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2022-02-16T19:18:25.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "be396255-c9ca-4f4a-b11d-7dab6437c520", "author": "Ashlie Schlatweiler", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDOlwa8jYKEb3fjJ7WEJO7ee1IYo2Fppu_yB69Suyv1fu_NOc=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-02-16T17:02:31.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "93e8b76b-338d-4a0f-92e5-f2eb1654fb94", "author": "Amanda LaHoste", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDKB0Fa00Jbsd_2dAXRaYf8wyz1pNeeFLtCjjLuALmf43_nw=s64-c-rp-mo-br100", "rating": 5, "text": "It was a great experience, Jill really helped us out and exceeded our expectations.\n\nHighly recommended using Safeguard for all your storage needs", "date": "2022-02-14T18:53:17.000Z", "verifiedTenant": false, "featured": false, "tags": [ "security" ], "sentiment": "positive" }, { "id": "d6c49f67-bdbd-4ef2-bc2f-f7506ee57df0", "author": "Jessie Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL93o5VEdXzl6JHbN2n2Aw2L-geI6wdg5MFRCtRlDeLumyz=s64-c-rp-mo-br100", "rating": 5, "text": "Customer service is top notch!! Always clean and a/c units r well kept. I even saw one of the workers blowing out the parking area so it looked fresh and clean. Thank you and keep on.", "date": "2022-02-01T13:50:01.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "09056d16-1332-47a8-9ea6-7252f207aa61", "author": "kevin scott", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfC_Id062zMFcl0dR71_4fdwhClfpXK5tG7ev4YBgovlet9YrQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very simple very easy the staff very pleasant and professional would recommend to anyone", "date": "2022-01-31T16:05:48.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "47dd1199-4bcf-4965-8d5a-424507c741d4", "author": "JP Ubiñas", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAf7fDRee3ra2LhW-mHuoEPRZ93jALZeAg1yI_dgHf7Bmyu5pb=s64-c-rp-mo-br100", "rating": 5, "text": "The Erato facility is immaculate and has amazing amenities. Exactly and more of what I needed with great deals. Jill and Brian (employees) are incredibly helpful and informative. Their positive attitude helped make the whole experience a great one. Thanks!", "date": "2022-01-29T17:17:00.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "ffd924fe-8237-49c6-ba2c-92dce8f8165d", "author": "Jacob Joraanstad", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7TErr4SzaFusszrvp9KcMaBldtDx9Rnd1sSAU-Zk-oVr-MQ=s64-c-rp-mo-br100", "rating": 5, "text": "Jill and Brian were great. They were friendly and knowledgeable and got us in a unit quickly!", "date": "2022-01-07T20:27:51.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "df93692c-f343-47b8-ae50-d4fe48f48d56", "author": "Maryssa Hoppe", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3t2pOqgcLS55OSDFmck4ymwYOtk3NINYOVmZsxcKtcpLOpi61Lw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Would definitely recommend to anyone looking for storage in the New Orleans area. Jill and Brian are the greatest when fixing any problems I may have. My husband and I both love talking to Jill anytime she is in the office.\n\nAccess is app-based so I love the fact that no one can get in my unit except for people who are granted access. It is the safest storage unit experience that I have ever had.\n\nThe units are so clean and the hallway is well maintained.", "date": "2021-12-17T21:57:47.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "access", "security" ], "sentiment": "positive" }, { "id": "cab3aaa5-3f70-4809-b436-1902ced68e5a", "author": "Dontea Haliburton", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUr7I0ZEMKaNzW-S4MBAUG22PW5EatwgqEfrAxtaymV7S8Svsli=s64-c-rp-mo-br100", "rating": 5, "text": "This place is super modern, and the customer service from Jill was amazing . Highly recommend", "date": "2021-12-12T17:25:38.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "d399b8a2-f681-4e5b-8e67-271861c97a99", "author": "Natalia Helmstetter", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKL25lNnD2BjDI0f6i4VidAwVaCLejAfox82Nq8-421hpQVlQ=s64-c-rp-mo-br100", "rating": 5, "text": "Ms. Jill is an absolute pleasure!! So sweet & helpful!", "date": "2021-12-11T21:33:03.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d9e94672-4497-46db-9c16-7420ecca84c7", "author": "Susan Luscomb", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJM0C3HKyxI4neP9onmasxkrN-W8qJC930U1-ois3GDXWEFZw=s64-c-rp-mo-br100", "rating": 5, "text": "We can’t recommend this facility highly enough. Super clean, secure, with great loading bays and access. Kudos especially to Jill, who went out of her way to be kind and helpful in a tough situation. Would give six stars if we could. Thank you!!!", "date": "2021-12-09T14:31:46.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "access", "security" ], "sentiment": "positive" }, { "id": "9e11523a-69d3-4aac-81b8-4630c0a19a9f", "author": "Andy Gallagher", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWs0ilHnhnoc3DeSk-om5h1d53Vc3E-t_j-rG-Vwf1V4noEMSw=s64-c-rp-mo-br100", "rating": 5, "text": "Jill was very friendly and helpful. Took great care of me.", "date": "2021-12-07T21:58:14.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9684cb49-30fc-4216-92c3-5cca91a4a477", "author": "Angela Epps", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPSJGJmdlr5NEsVcPbsE011wVSQo6UppvQObVgDDYJYKQyT73R=s64-c-rp-mo-br100", "rating": 5, "text": "Hello my experience at the storage is beautiful I had a great experience checking in its clean lights as you walk there staff very helpful and polite I would recommend them to everyone if you ever need some space are store something they are the storage you want.", "date": "2021-12-05T00:46:47.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "0023d5f6-5c7f-417b-bb15-b4a9d4f86889", "author": "Anne Nelson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVpq69ghsUjwgwpYxIRfrSV2X6XKBFe7PpBS2AtQaB5Zf-0s5BorQ=s64-c-rp-mo-br100", "rating": 5, "text": "I rented a space for a year. Everyone was knowledgeable, prompt and friendly. The keyless app system was reliable and consistent. They quickly regained power/climate control after hurricane Ida and were very communicative. I would rent here again!", "date": "2021-12-04T22:01:26.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "fd82eee5-a4fe-49e4-aee9-e1f9a453b200", "author": "Kim Williams", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIF3zXY3O8woTyuKQxY2EKFfGuqvIj60dGKWSBLvXFn7fR1V0=s64-c-rp-mo-br100", "rating": 5, "text": "Brian and Jill were the best. Jill gave incredible customer service.", "date": "2021-12-02T17:52:43.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "3c558e69-991b-4489-a27f-cf11cdfc53b8", "author": "Erickson Peralta", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyHfSBWqMYtE_wgbk0Pfe3rSumgTAjUKNZ12VvQMVcTnPRLlS7Fg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2021-11-02T04:54:46.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "5c31c892-4c2c-4a4f-928d-eecd7b118a44", "author": "SONIDO MISTER MONDRAGON", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdQrS0jqu8Jr7CFkW-O6f-giFmxfDhnBrn8T6VFk6DLqiShjkJ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great!", "date": "2021-10-31T04:36:43.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "91d779fd-667c-4b8d-a518-340f3b1c8488", "author": "Richard Hart", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcqheeFfIe7FR3dmoC5abX_D9XOSJ4-q9R0eQNKflWg2qq7B3s=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Excellent", "date": "2021-10-16T17:33:26.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "7a348b52-d39d-4525-861d-0d167f297223", "author": "Melissa Hartman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjzSSKXvjtBhiST8ym9J0-ZIbdAeR87trQsldBFzWDCraLeL5uow=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Just way too expensive love the people though", "date": "2021-10-13T20:57:31.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "548f1a52-e19c-4ec4-ac8b-7fea8b36f634", "author": "Herbert Phelps", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVMZgdZWMUPjPFI0Px4HVDLc0Az3EmDLV8KD_0ss_-bNjHIA=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-10-06T22:43:37.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0bebefaf-0d0a-45bc-b5ea-b6d65138e7f9", "author": "Diane W", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL52ECkVylsMsgC1B2aNhNKGjmuipqTzHG7qG3Hzznf0xRZew=s64-c-rp-mo-br100", "rating": 5, "text": "Quick to respond to my locker request. Staff was pleasant, knowledgeable and helpful. Excellent customer service.", "date": "2021-09-24T21:02:36.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "0def6bb0-0ce5-41f1-94ea-167eecb78a89", "author": "Kayla Lemaire", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdj72CzOJhNVrOc4zoXVPSgiJlaqbY1V31ZpyhH_XdMGLM4XWB=s64-c-rp-mo-br100", "rating": 5, "text": "We had to make a change, and the staff was very helpful and pleasant to work with. They went over our options and the available offers that would suite our needs best. We ended up with a better deal in a more efficient location. I highly recommend them for all your storage needs. Big thanks to Jill and Stephanie for making this stressful situation easy and painless.", "date": "2021-09-15T21:44:14.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "43a97c52-c6ab-468b-b57a-8b133abae869", "author": "Ms La Bell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImRaClYc_nyo-1lwS7M-Pe7EPxFMaIvkEZuaqsEpd8Blfojw=s64-c-rp-mo-br100", "rating": 5, "text": "Clean easy to access", "date": "2021-09-12T20:09:33.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "28dd588d-0d57-4dc4-926c-33b2dd866e92", "author": "kelli chauvin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0M-J4xVzKyUei9v2qIsHLWgISp91eG4fvlrhcN33iSYqfaw=s64-c-rp-mo-br100", "rating": 5, "text": "Brian and Jill were extremely personable and professional! thank you for all the help! Highly recommend!", "date": "2021-09-08T19:07:22.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "456a4d84-023c-4246-8d11-06ded8879f91", "author": "shara schild", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqd2uoSQUNkCfIl7sK7ubzIuMWQHqB1lmwNoo2R83-jD8q-mbbwA=s64-c-rp-mo-br100", "rating": 5, "text": "Incredible professionalism and stellar customer service. Fabulous access, cleanliness and modern technology make this storage company one of a kind. Jill in particular provided superior communication and 5 star customer service.\nI recommend using Safeguard in New Orleans to anyone needing safe and modern storage.\nThank you!!!", "date": "2021-08-24T17:29:44.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "access", "security" ], "sentiment": "positive" }, { "id": "b5a58ae5-88a7-4e96-99ad-ba9b6483dddd", "author": "Lloyd Bartolome", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZI6Dq1cv6wfkFhLtSliuQVCK_FndwjTW8uV1dG606t6c5lKtCMQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The facility is extra clean with enclosed parking/loading. I love the Bluetooth technology to get into the unit without having the hassle of keeping up with keys. Brian was able to get me a great deal for the amount of time I needed to unit.", "date": "2021-08-24T11:31:09.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "price", "access" ], "sentiment": "positive" }, { "id": "c3fc28c3-ce4e-464f-bbcb-40293214ab75", "author": "Germale Taylor", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVib3GrtsYFZncrPlKm_sE89Jh6HpuBQo-3jh7xmgA6jIlnq5Ws=s64-c-rp-mo-br100", "rating": 5, "text": "Ms.Jill was awesome ,helped me every step of the way.She explained all details to me and also showed me units before move in just so my things would fit perfectly.", "date": "2021-08-17T15:52:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Germale Elphage, we are glad Jill could help!", "replyDate": "2022-06-25T16:03:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "97d0316c-ac96-4751-8947-e0c41f7da43d", "author": "Tasia Clark", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-hYuYhykrvimQAXECIk7tJ4eliW3Cxafb1yYPzrS23s81qVw=s64-c-rp-mo-br100", "rating": 5, "text": "It was quick and easy to move in and get situated. Lloyd and Brian had great customer service. Definitely recommend and will use again.", "date": "2021-08-10T19:20:37.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your positive review about your recent experience with us!", "replyDate": "2022-06-25T16:03:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "044c69ae-0e7f-455b-a3d4-b015d2287d61", "author": "CELESTE CARTER", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuMChUTKQ4rso8Tgr3eNb1ktuxz-lFOeby8D5MMaLUjZteMVrYzg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Extremely clean facility! Very technology forward. No key to keep up with and no one in who doesn’t have the application for access. I’ve seen them do more mopping and wiping than I do at home. Very awesome place with great customer service.", "date": "2021-08-10T16:35:07.000Z", "verifiedTenant": false, "featured": false, "reply": "Celeste Carter, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.", "replyDate": "2022-06-25T16:03:59.000Z", "tags": [ "cleanliness", "access" ], "sentiment": "positive" }, { "id": "b3916573-0669-45c3-abc0-83cb7894d00f", "author": "Brandon Olsen", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyhaUj8r3Tf8zO6b7WAYwovKbwPRjNXpB7-sbt-yQmbLnwBFEv=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-08-08T18:29:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Brandon Olsen, we really appreciate your 5 star review!!", "replyDate": "2022-06-25T16:03:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "e336f690-21b3-431d-86a9-9b72c472b6ff", "author": "Natcha Pleasant", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_rkvwQm6LN-N486PfBnR9b9KYxy89fpXVRXAEVRnEOjvt_fPo0g=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-08-03T18:59:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Natcha Pleasant, we really appreciate your positive review!", "replyDate": "2022-06-25T16:03:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "1384595b-9f7b-4760-b5ee-e476991247ca", "author": "Thomjaná F", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8qJGE44D7gDa_B3S1P1zDJlJ1-91nQMQzTcUY-RHv_7IrwpDO=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-06-25T16:01:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Thomjana' Ferguson, thank you so much for your high rating!", "replyDate": "2022-06-25T16:03:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "ec519c58-3d21-40f0-b51a-14ab9d672e1a", "author": "Brad Frederickson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJg0_tfaS0jdUhvEzKbj8zVGA-FCJYp4Bc86VGCdGSALAxRwA=s64-c-rp-mo-br100", "rating": 5, "text": "Jill and Steph bent over backwards to be accommodating. Two real pros!\n\n10 outta 10, would recommend", "date": "2021-06-02T17:10:54.000Z", "verifiedTenant": false, "featured": false, "reply": "Brad Frederickson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.", "replyDate": "2021-06-25T16:03:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "ea621736-7795-4126-b3c2-59ea956957db", "author": "mar 908", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLv7xzCQ5UluFWXPcwfWp198QWCPvmHIvCVku_TagoHH_-ApA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2021-04-28T18:09:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Mar 908, we really appreciate your positive review!", "replyDate": "2021-06-25T16:03:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "d594baab-e7a4-4f04-afcb-58b90f7b6258", "author": "Patricia Maus", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiIWhgpyTw3TyXlgJ6ijQJVZ7sG-4CFBCTAJd_VBvnue4Y6c76=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-04-23T17:01:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Patricia Maus, thank you for the five star rating!", "replyDate": "2021-06-25T16:03:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "82f655af-2f40-4559-a6da-7cb0b83d7b45", "author": "Crystal", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdwMvHF0ij4Bsz6WMzoWxuwrKfwa4Gdq9wlo_oyfBsb-pp79Q=s64-c-rp-mo-br100", "rating": 5, "text": "Brandon and Lloyd were lovely. Quick and Easy process", "date": "2021-03-21T16:31:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Crystal, we are very happy to have provided you with such a positive experience!", "replyDate": "2021-06-25T16:03:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "64f3f29e-1193-47e8-b528-59ccacf951d1", "author": "Joe Rohaley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVl8nQdziVO2jiLX_h7jpf5mS_mDM3Mh4EG35icbc-kn4RRrpN=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Best place in nola for your storage needs.\n1.SUPERB STAFF SERVICE.\n2. EXTREMELY CLEAN.\n3. GREAT HOURS OF ACCESS\n4. The staff just saved me alot of money transferring me from one unit to another.\n\nIf your looking for storage. Save yourself some time and money. AND COME HERE.", "date": "2021-03-19T05:55:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Joe Rohaley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.", "replyDate": "2021-06-25T16:03:59.000Z", "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "13eb78f0-6472-4f1b-a3ee-b4a93b9a190b", "author": "James Mennino", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbw3ABj6NvqJPO0RQwUiwCD9uLcP8m3zfJDWtLOSFHUFx7TQ=s64-c-rp-mo-br100", "rating": 5, "text": "One of the best experiences I’ve had in a long time. The staff was friendly, professional, and accommodating. They explained everything in detail and took the time to answer my questions. They showed me various sizes of their storage units and let me take my time deciding on the right one. I can’t say enough about how great they were.", "date": "2021-03-17T18:22:34.000Z", "verifiedTenant": false, "featured": false, "reply": "James Mennino, thanks for your praise and kind comments about our team.", "replyDate": "2021-06-25T16:03:59.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "52a000d6-a5f4-4fbb-b5d9-29da8174a9f2", "author": "Melissa", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXydMlT37f28bApzYwGH4n_K5vDxnQdSVY4cUeajR_Crg_ZqCVmkw=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2021-03-16T12:54:00.000Z", "verifiedTenant": false, "featured": false, "reply": "Melissa Bahl, we really appreciate your positive review!", "replyDate": "2021-06-25T16:03:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "687d7da3-44c3-41ae-87e3-eabaec44d51c", "author": "Daniel Edwards", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-YLaTeFH6iA5KvTk7VMOrQ7h9GHM390X4eR-0-YWApwEXO6U=s64-c-rp-mo-br100", "rating": 5, "text": "I have previously commented about this place....it's the best of the best!! If I were a box, this would be where I would want to be stored!!! Box heaven!", "date": "2021-03-09T15:38:20.000Z", "verifiedTenant": false, "featured": false, "reply": "H16h 0n3, thank you for your kind words and this wonderful review! Love It!!", "replyDate": "2021-06-25T16:03:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "6ce3f86a-a676-411c-b731-c6f86b67344c", "author": "glen walker", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzWjuSl9-8JJC9m0X1iYNvHrtP_UkEu--Sv0ZQnFgicKlDpQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2021-03-03T23:21:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Glen Walker, we really appreciate your positive review!", "replyDate": "2021-06-25T16:03:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "73c0d99d-e3ea-4b47-ad56-0eace9713e88", "author": "Keno Kouture (Gerald-Keno)", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCu2Bm7mbfRz6WkLJJFATEcXk8nco0Y3E2T1jOPsmpP1PzBhHJcA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Awesome layout. Personality of mgmt a bit abrasive.", "date": "2021-02-21T17:29:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Keno Kouture, thank you for your kind review; we are happy to pass along your comments to the team here at Safeguard Self Storage!", "replyDate": "2021-06-25T16:03:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "30c56af5-7870-4a26-a4ce-daae43e433fb", "author": "Daniel Edwards", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0C4YMDkdbCl_q0c8QMtNbm38SNqzyFODrOjVzB6DTnqlkBz0fIA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I have not put the first item into my unit yet. I scrambled at the minimum to stress Brian with some last second obligations to make it possible for my last minute move in. The technology equipped, future-thinking coolness of the enhanced security features of convenience worked on my first attempt! This is just a perfect concept and I can't wait until I can figure out what they should have made or designed different. This place has revolutionized the modern storage unit! Bravo@!", "date": "2021-02-01T05:01:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Daniel Edwards, thank you for your kind review; we are happy to pass along your comments to the team here at Safeguard Self Storage!", "replyDate": "2021-06-25T16:03:59.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "bafe22b6-a6df-42e0-b7d0-ee42ca8654e4", "author": "Natalie Fowler Hains", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdx833N3Nx8MYDzyTpw4Gl6C1OzIJDUAGFQX-5GLeW-ui2-NI23g=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2021-01-30T17:30:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!", "replyDate": "2021-06-25T16:03:59.000Z", "tags": [], "sentiment": "positive" }, { "id": "bb9c11e5-0654-4899-8700-a0f33f4a8c54", "author": "Kelly Steno", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdlrYHJS9DWIkPkFD1NsG7VxTOjtEg--TNvhC3n_8UQfiLjw=s64-c-rp-mo-br100", "rating": 5, "text": "super friendly managers. always willing to go the extra mile. also very knowledgeable of the industry and the customer's need. Will refer all my friends", "date": "2021-01-22T13:31:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Kelly Steno, thank you for your kind words and this wonderful review!", "replyDate": "2021-06-25T16:03:59.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "bb353ac9-bc8c-499f-bba6-0faf99119eff", "author": "Boo NRC", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_ntpxyLmGQkDucU00Z8r4ZpusQRmBCWctxXbb2qkwNCgHtA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "great place very upkept with nice people Stephanie and Brian especially were very helpful", "date": "2021-01-21T20:48:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Boo Nrc, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage.", "replyDate": "2021-06-25T16:04:00.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1a59c236-5607-45f7-bac9-2467317871c2", "author": "Alessandra Macfarlane", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAy1UvcvW5RNjgIpiZ53iVQMTyhHPvZOLj-D9j_UhFAQwuxw=s64-c-rp-mo-br100", "rating": 5, "text": "I cannot think of a more efficient storage facility. On top of the quality of the storage building - the people behind the desk - Jill and Scott, were two of the kindness and most helpful people I have ever encountered throughout all my moving experiences over the years. I now know that on top of a great facility, having employees who are both kind and compassionate towards a person who is moving, goes a LONNNGG way. Thank you Scott and Jill - hope you are able to read this and know how grateful I am for your help!", "date": "2020-12-24T20:57:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Alessandra Macfarlane, we are very happy to have provided you with such a positive experience!", "replyDate": "2021-06-25T16:04:00.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e16aa57f-b6b0-48f7-946f-25a682b322e4", "author": "Joe Cassano", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKyGEkySzAjUf2GWe9O6SlzhAw6uZoNs9-hPFBmsrOmD3EBw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Easy electronic sign up and friendly staff. Nice clean facility", "date": "2020-12-24T15:37:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Joe Cassanoj77, we are very happy to have provided you with such a positive experience!", "replyDate": "2021-06-25T16:04:00.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "06d929ba-8aeb-4942-9631-398e34105b9c", "author": "Linn", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBXOe9LDZeYymxPtohLJ-juGscjugSQZxBYO_fkOepRKAh1Tic=s64-c-rp-mo-br100", "rating": 5, "text": "I'm moving in from out of town, and have had issues finding a storage place to accommodate a semi moving trailer to drop off and unload. Leah was super helpful, she checked with her manager and called me back. Even though it wasn't a fit, she provided me with recommendations and went above and beyond. Customer service A+", "date": "2020-07-22T22:37:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Rory L, we're happy to hear you had such a positive experience with our team! Thank you for sharing this with us!", "replyDate": "2021-06-25T16:04:00.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "bf9d1bd5-fbe6-4549-9bef-f41289bc7a6a", "author": "Rose Muse", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFdmNWFZlydFx7Xo_sBCAOqY3g1ElDFWtbETeibON-euL4og=s64-c-rp-mo-br100", "rating": 5, "text": "I love this location! Been using them for years! Leah is always helpful and so friendly. And Sherri is the sweetest. If your looking for storage look no further!", "date": "2020-03-06T22:54:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Rose Muse, thanks for your praise and kind comments about our team.", "replyDate": "2020-06-25T16:04:00.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "92e104b5-7970-4b2f-85af-05f986aca6e2", "author": "Amie Leblanc Kelsey", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXRoCUfqGz_gaWEycuk036UFROMDoeCA1UJo7fbvSDuiKKVYppPg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Cheap", "date": "2020-02-22T22:28:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did.", "replyDate": "2020-06-25T16:04:00.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "d54ac618-40ff-4d10-bf35-d20b70754745", "author": "Dorla Ewing", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVs3tkxpcDmZ8Sa_9pJA7lyUn9jUFdw-xO9pTleaeGSeZM0VAKV=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-02-18T19:38:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Dorla Ewing, thank you so much for your five star rating!", "replyDate": "2020-06-25T16:04:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "db170358-507d-435c-9b2e-3e3ef8a0e715", "author": "Robert Coates", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlYCuiU20CTyfPuDUFC4aafk4c1W3P72IJ8Q7lF8bCS7ta-A=s64-c-rp-mo-br100", "rating": 5, "text": "Just rented at this location. It was so nice and clean. Leah and Sherri were very nice and very helpful.. Thanks Ladies", "date": "2020-02-15T18:06:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Robert Coates, we are glad we could help!", "replyDate": "2020-06-25T16:04:00.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "9e1d5bf2-e6a4-40e2-9368-1ce05e602f41", "author": "David Lowry", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxfql-Ppw-cpkUVHghPPDQ25wkRRTqUYn5FZjidQ8ywXq2AA_5Ww=s64-c-rp-mo-br100", "rating": 5, "text": "Sherri, is great and she goes above and beyond what is accepted of her!!", "date": "2020-02-04T01:05:28.000Z", "verifiedTenant": false, "featured": false, "reply": "David Lowry, we're happy you found Sherri to be so supportive during your experience here at Safeguard Self Storage.", "replyDate": "2020-06-25T16:04:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "598e2c60-5000-496c-a6d3-475e6e33ddca", "author": "Harlin Miller Jr", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXP38LKc78xXJqxYpB0WYmD2ksPpXMCN9rdhL71Ch41DZ7iM-meTQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very pleased with the service provided by Leah and Sherri. They were a huge help with helping me to navigate moving out of my unit. They were very patient, kind, and helpful.", "date": "2020-02-01T20:48:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Harlin Miller! We're so happy they were able to help you out!", "replyDate": "2020-06-25T16:04:00.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "31c68e92-03ec-4c67-aa0d-208d264a2dc8", "author": "Dianesha Ray", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7IfH2MUpJL7cKtI1SpkGNRUSygP5APsqMTsRQtalHEBNa90Eg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Unfortunately, wasn’t able get a unit due to my own physical disabilities. This did not stop Leah from going above and beyond to help me find something more accommodating to my needs physically and financially. She is very informative, kind, and compassionate. I will not hesitate to use safeguard in the future if I need to because of the kindness Lea showed me. Thank you so much!", "date": "2020-01-30T18:49:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Dianesha, We are here if you need us in the future. Thank you for the wonderful review.", "replyDate": "2020-06-25T16:04:00.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "b70ca175-2844-4ff2-8d50-6380c53d5ab9", "author": "Juan Duque", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_AIn4KIxFppudn3KAAxXuZwAmBTog2RCA2dwoBW3r8xlPRFcB=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great facility not crazy about the rates", "date": "2020-01-14T20:10:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Insta Meals, thank you for the high star rating!", "replyDate": "2020-06-25T16:04:00.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "34dbc8b6-3870-4f2a-9fd2-6cef1cbcc234", "author": "Ashton Averitt", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWS0oSIlgRVQFrmCpCkAHHVYKWPJA2yRZIbNh2X4lJFdIgMGDSo=s64-c-rp-mo-br100", "rating": 5, "text": "Very easy and quick to work with! Mrs. Sherri very quickly had me taken care of and In a new storage unit. Especially helpful during this time of stress with moving. So glad to have found this place!", "date": "2020-01-05T18:33:53.000Z", "verifiedTenant": false, "featured": false, "reply": "We are so Happy Sherri was able to help you with what you needed. Thank you for the wonderful review.", "replyDate": "2020-06-25T16:04:00.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3162bdb8-ee66-4dfc-85f3-da3efadf971b", "author": "Sara Munoz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKv-wMm_8ksu3TdIOpI_ydQV6GvKU64NSAVBFOEc1wEEUjTHw=s64-c-rp-mo-br100", "rating": 5, "text": "LEAH IS AWESOME!!!! So helpful, so kind and will make your experience with SSS outstanding!! We moved bc Leah and SSS were so highly recommended!", "date": "2019-12-31T00:15:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Sara Munoz, we are so happy to read such a great review about Safeguard Self Storage!", "replyDate": "2020-06-25T16:04:00.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "803a6b53-0e02-4074-8cd8-b38d69c020c7", "author": "Mario Munoz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkQRV-uDHk0vgZoMUH8cFt7pm8o-tCsoKQrlM2T2gSMpxpAw=s64-c-rp-mo-br100", "rating": 5, "text": "Leah is a pleasure to work with and made our experience signing up incredibly easy! Her customer service is second to none!", "date": "2019-12-31T00:14:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Mario Munoz, thank you for your kind words and this wonderful review!", "replyDate": "2020-06-25T16:04:00.000Z", "tags": [], "sentiment": "positive" }, { "id": "99e6cc2f-ba1e-40aa-af16-2da8ae2245df", "author": "Matthew Berry", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKId2ob8_-kyg3u--50nIX0UjO_UyMgdH4quQctpUOaTXhcDQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Miss Leah made everything quick and easy. She went well beyond what she needed to do to make our storage experience perfect and I wouldn’t store anywhere else in CBD. They have great access hours and a very considerate staff. Would rent again.", "date": "2019-12-28T07:55:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!", "replyDate": "2020-06-25T16:04:00.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "e9c10707-64ae-464f-bf4e-d9556f628d60", "author": "Austin Lukes", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOpCqlb7gsM_7xhUht0K5IMSoyYM1TpY9kt3f9IfatUzqZ4Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great staff, convenient location", "date": "2019-12-28T00:21:55.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your positive review about your recent experience with us!", "replyDate": "2020-06-25T16:04:00.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b022c9f8-9e37-4f5b-86aa-6e0bf5c132b2", "author": "pat brown", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-44NgdeC_Yvqr5-6uztspZvBNsKVYQPmHdePh7VUoE9k7QA=s64-c-rp-mo-br100", "rating": 5, "text": "Staff is super friendly and the facility is top notch! Highly recommended! A+", "date": "2019-12-18T19:29:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Pat Brown, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.", "replyDate": "2020-06-25T16:04:00.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "cc2de345-028a-430b-8981-417e5c733f88", "author": "Reginald Kornegay", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFe5gvRqvNzRarCp1VDxoucJRXGvjrdVP5tO3H0Ag5bm0Wi45q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "It's Great because I'm building and adding on to the building. Contract and steel framing professional. Really enjoying the work and surrounding area. Love New Orleans...", "date": "2019-12-09T18:18:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Reginald Kornegay, we are very happy to have provided you with such a positive experience!", "replyDate": "2020-06-25T16:04:00.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "243b5b0e-47c2-49da-8ccc-234f1448696e", "author": "Lauren Johnson-Blake", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTHEQhOdMcsPKdXNnZM_YP5y9R9dec6zfoMghuqRQocFKNOw=s64-c-rp-mo-br100", "rating": 5, "text": "Leah gave EXCELLENT customer service! Very clean facility!", "date": "2019-12-03T23:46:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Lauren Johnson-blake, we are very happy to have provided you with such a positive experience!", "replyDate": "2020-06-25T16:04:00.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "208b6b90-5ff5-4efb-91de-8f1ccafe4b11", "author": "andres german", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW40YrKBzgghfGd6OSq47pJxpC5axwuQTxMDRIWMon0V4hXGQrs=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2019-12-02T18:01:09.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "3b0bfb10-1cd8-4c14-b70b-3d8801793bc4", "author": "Nate B.", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdClzYlWJOcbSSUF6pYzYAU1MeQjBhbSuUDOCPG8_B5kV8gOq0=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "After speaking with Leah, she addressed my needs and I couldn't be happier.", "date": "2019-11-24T23:55:14.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "29ba5172-6ffe-4ce9-a52a-cdf1261b9112", "author": "Chris Watson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5nf5yWCuo_AKSFpogajXKCwRruHdgjjjmiELF1YXE5P3kXw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Leah was great in explaining everything very pleasant experience", "date": "2019-11-13T16:34:33.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "1d162518-3785-4511-8600-047bf2ba87a7", "author": "Christina Augustine", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBMJVeV6AqB030zMcaHgTxgtblUwEs9f5S_sXGRuFoYKbDr6_mag=s64-c-rp-mo-br100", "rating": 5, "text": "Sherri and Leah are both awesome. I felt like Sherri was an old friend that I reconnected with by the time I left. Both women are very professional and make you feel very welcomed.", "date": "2019-11-01T20:26:37.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "cfbe506c-7f61-4e31-9ea5-3adc1479441b", "author": "Mike", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4IKdACs8QkEz3QKR6CnrhQl23Kwwvj-tQw4yDKS81M-61Sg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great people and the cleanest storage operation I've seen anywhere", "date": "2019-11-01T13:01:23.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "1d1dda07-9d62-4b3b-a349-a9c5b7b33f1c", "author": "Joey Straughter", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVsTBZw9DgDA5-m6Esw1Pbddwyxrce71HtKiVlRUVed3HK0g=s64-c-rp-mo-br100", "rating": 5, "text": "Partnering since 2010", "date": "2019-10-21T14:41:47.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "c5631325-9143-48d9-a460-fd42bf42d0c9", "author": "rashadbyous", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoaT7iYV1k0mXFziKq69U7NxpgZrIUUaA9fjuI99D46MGFDFFUSg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2019-09-23T15:47:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "5017c440-2af5-4156-bddb-dee602b59b8b", "author": "ZMANPRODUCTIONS1", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCFhoEJeqGoda2ycEFayl09LB8aqAF_lofqsQzO6ECn1_WZbaRkg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Nice, clean, and climate controlled. Friendly staff!!!", "date": "2019-09-02T20:00:09.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "859e023f-3d8f-45ab-84f3-c2ed20dd9b41", "author": "Derrlyn Mosby", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyRtHCgplwoTZevUNpWYYfs6iPXnjrYp8fI-cG-dO8ORfvIi0=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I started on Tuesday August, 28th. Miss L. was so helpful, professional and joyful to be around. After going to see other storage facilities, that were cheaper, I came back to Safeguard. Facility clean, welcoming and I feel my precious items will be very secured. Also, they treat you like family. Thank you Miss L. and Miss. Sherri.", "date": "2019-08-30T19:01:54.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price", "security" ], "sentiment": "positive" }, { "id": "de23cad1-bae5-4faa-a081-45c21f2c13c4", "author": "Alexandra Ardon", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXX5ZKdYxtxYEHyq5I5cBSjIIzDS2OaXzZyoE9WR47i46QJ9fy8LA=s64-c-rp-mo-br100", "rating": 5, "text": "Leah was super helpful and understanding", "date": "2019-08-28T17:51:05.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2543db88-916a-44a7-844b-b8d711721e6e", "author": "T. Grant Freeman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlGbW7NSjxO0ZFLGE1nLkpr1VMEabntPHViCTE1ilk-9k6lUNpNQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great service, fast and friendly. Leah was terrific in answering questions and getting me set up and on my way quickly. You can reserve a unit online before going in and completing paperwork. Online rent payments and a convenient location make it even better!", "date": "2019-08-22T22:26:21.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "45a35f00-d0e6-4336-a8da-538988b99c54", "author": "Kyle Goss", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0DyVUq9ddNweLGfuBp4Vu--H_ORerPYJDP2E4-smDkFtpunoATw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2019-07-06T20:37:28.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "50463bf5-30b0-48bd-a0ca-ae5c58bc5212", "author": "Tyrieca Roscoe", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8ikxKxjXoKCpdK1m5n94LG6Zgb7xSaM7bM77YrIcAnJiuGg=s64-c-rp-mo-br100", "rating": 5, "text": "I’m new to the area, and needed a storage unit at the last minute. I contacted this location and was helped by Leah. I was so happy with how smooth the process was. I literally showed up at the last minute before they closed. She stayed late just to accommodate me and even recommended good areas to live in. I’d recommend this location to anyone. Excellent service!", "date": "2019-06-26T20:22:42.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "2c01cf3e-e75c-4e8e-9f74-b33f9e303c84", "author": "Marisa Rossi", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeflPbMclsnZCFZPZhs-t2af8hTrXICcKw2ptq_yOrhW1PFcpH=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2019-06-18T17:47:27.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "915434de-4e16-4415-a8f5-4835c0a48f7e", "author": "DAVID WESTBROOK", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWaWak7AdM2PqVjHSXRDw0U2cqvLrNF5AyDqZLuCvYs_jJhg_Zo=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The entire process of moving & storage is typically one of life's most miserable experiences--but not if you have the pleasure of working with Leah at Safeguard Self Storage!! From our initial conversations regarding unit availability to our walk-through of their great facility to ensuring that I had all necessary moving/storage supplies, Leah made an often frustrating situation enjoyable with her friendly & caring personality. She feels more like a helpful neighbor than a rental agent & I feel fortunate to be dealing with her. Thanks for everything, Leah!!😁", "date": "2019-06-10T11:34:46.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "cefe09d0-6fdc-42fe-a239-f4f81fc8f762", "author": "Pleiades Starchild", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKAfy9RMlul_SPl7twn2tQy4XytA88mRoe7rMd_xFTlkpYU2-K=s64-c-rp-mo-br100", "rating": 5, "text": "Safeguard Self Storage is pretty great. I chose this place because of reviews recommending Leah, and Leah was very helpful from beginning to end. I highly recommend this company--packing in and out are a cinch, building is kept secure and clean, and when I had a frustrating problem not being able to use the elevator, an off-site manager Kevin assisted as best he could. Later I found out I was trying to get to the wrong floor. 😂", "date": "2019-05-31T18:16:33.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "access", "security" ], "sentiment": "positive" }, { "id": "85ed5767-976f-4b4a-9709-476d06e8a382", "author": "Rina Christilles", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcDgZ1MZuc22jcQBhud1p4B--e7sctGyFabd04_wVO4DCzrpJ8=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I agree with other reviewers, Safeguard is a clean, convenient, and safe facility with friendly helpful staff. The hours work perfectly and they send you notifications for your billing statements. I'm currently using this facility for summer storage, and I actually got a great deal for my unit (compared to other storage units nearby) by buying it online. I highly suggest Safeguard for storage units in this area.", "date": "2019-05-29T20:42:54.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "dfbf1138-a244-4c0e-bff6-98827ce3c14b", "author": "Louis Ortega", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2S9tXUwaM_bArPtdX8Y3KfDAcsHbgnYqJMkbmxSd-K51tEg=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Clean , safe place for my stuff. N urz !!", "date": "2019-05-13T07:00:57.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "af91f497-8181-497d-b53f-46a16e0b7ce6", "author": "Austin Riddle", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoqVgwN7Qu3qLVmWNo8Tnp3Rf9YuTaJRvaHtRaqzXJ5tgAGCTi=s64-c-rp-mo-br100", "rating": 5, "text": "super helpful customer service. Sherri took care of everything we need and was extremely efficient. I would definitely recommend for anyone who needs an easygoing storage rental experience.", "date": "2019-05-06T22:35:02.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "72964684-f6fb-4944-bfae-084433c80adb", "author": "Olivia Strickland", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJ1giXAvUkuqtfb2eoPQU4VloVBmi2WV3U8IQP9ZxPLIRc-w=s64-c-rp-mo-br100", "rating": 5, "text": "Had a great experience here! Sherri was wonderful and very helpful to me and my group!", "date": "2019-05-05T22:43:11.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "06ef0ff0-651d-4c3d-9d59-34df6de75f6c", "author": "Brooke Rockentine", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJr9_bD1pAN6cUGSNbxd6jF7e9x-RvVS_jFNY0jI0t3BENOlw=s64-c-rp-mo-br100", "rating": 5, "text": "This place is wonderful. The staff was super nice and friendly. I had to leave New Orleans suddenly and needed a storage unit. They were quick and accommodating 3 years ago. Today I came to get the stuff, I was worried because of the 3 years but there was no need. My things were just as I left them, NO damage or anything. The floors have temperature control and it’s always clean. There are NO bugs which I couldn’t believe. If you need a reasonably priced unit, this is the place.", "date": "2019-03-16T18:28:49.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "137d611c-3665-479b-85a4-c1d5417035dd", "author": "Raven Lyons", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNRjmUeYeYFyf2nQZOwrv92eGLi60xPbj7anywsPkkIytqnQ=s64-c-rp-mo-br100", "rating": 5, "text": "Leah and Sherri was very helpful!", "date": "2019-03-08T02:09:28.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "435f6ebe-feb1-4cda-915b-c32bfae03eb5", "author": "Lonnie Jones", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJu48YVp_PGEYJ_S3MI8FPP7NbBiQVaaxk5OczG67Odvew1pg=s64-c-rp-mo-br100", "rating": 5, "text": "Very clean establishment and a very friendly staff. I've been to other storage places and Safeguard is in a different league. I wouldn't dare go anywhere else. Highly recommended!!!", "date": "2019-02-27T15:29:59.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "16555b47-28e0-4eb8-8d23-06949f21c477", "author": "Danielle Doughty", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZyvGsueSWp2YTxEv4kcb-dsuev2_2t0WGJXWUSYPVbjZusw=s64-c-rp-mo-br100", "rating": 5, "text": "The team members at Safeguard has excellent customer service. Leah was very helpful and patient with me. She answered all of my questions in detail which made me feel more comfortable. They are very respectful and joyful to do business with. I will definitely refer them to others!!!!", "date": "2019-02-16T20:45:52.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "290f3065-20d5-459b-9bae-a2cc7666af2b", "author": "Christina Mansfield", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6EIQ_BMPtdx53hrrpz2BefUouatRt1jJiVpl6ieX_Iy6dfQ=s64-c-rp-mo-br100", "rating": 5, "text": "Everyone at safeguard made my move a lot easier and made me feel at ease. The service was phenomenal. Sherri was very polite and fun to chat with. I would recommend this place to anyone! Everyone is on point!", "date": "2019-02-05T18:00:59.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price", "security" ], "sentiment": "positive" }, { "id": "67223133-792f-42a2-a2d6-730ea54769fe", "author": "Bruce Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOlZZF3qyBr0WBbB7hCWi7gtSDIMUFZErDewsgX2wPLrEy8JW8=s64-c-rp-mo-br100", "rating": 5, "text": "Sherri Leah,was good sales people at safe guard storage I will tell people to go there..", "date": "2019-01-31T19:49:11.000Z", "verifiedTenant": false, "featured": false, "tags": [ "security" ], "sentiment": "positive" }, { "id": "22530735-e106-42f2-a73a-dcbe6c4ad056", "author": "Young Marley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX33rZxEZ6dLHow4uMITCOZp-4GxvAjEdLaQ3ITSwqdMoHCW7PJ=s64-c-rp-mo-br100", "rating": 5, "text": "ms.leah & ms.sherri took care of us with no problems thank yall", "date": "2019-01-31T19:47:18.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "fae74333-db52-430e-aafc-c6aa252c183f", "author": "Chris Brasel", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLt-wMQvEcQnAD4JJJhc_Kltxw2hHPUsIdBwtSvVLQrNEdvQw=s64-c-rp-mo-br100", "rating": 5, "text": "Leah was awesome. She was very helpful and got us exactly what we were looking for.", "date": "2019-01-30T18:59:11.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b3a9e08c-b74f-4934-962e-9bd1de9dcb88", "author": "Mister Bean", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoQR7d4j0CQVvNZE7kwQrArJ3Ij-H1ykp8_RNw9ge9NhMdRA=s64-c-rp-mo-br100", "rating": 5, "text": "Leah was a joy to deal with. The process of renting the unit was painless and the space is clean. Plus the office is open on Sunday thank goodness.", "date": "2019-01-20T22:05:01.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "price" ], "sentiment": "positive" }, { "id": "b956fb2c-0ea1-4b94-ac3e-9f0f2db648e1", "author": "Marie Gibson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTXUt6rTiWkIsXZne5aD-Ab61Tw4S2ROFFb_X1aZYR2aJFaWSu=s64-c-rp-mo-br100", "rating": 5, "text": "I wish I could give more stars because the facility and customer service is excellent.\n\nThe building itself is well lit, clean and spacious. Entry to it and the office is only accessible by renters or potential renters which gives me a sense of security. The units are clean and and doesn’t give off that “storage smell” or feel. I love it.\n\nBut the plus at this location is the office manager Leah, OMG I can not say enough about her that will give an accurate description of her. When I was scheduled to go in a sign my paperwork and get my unit, I was running extremely late. I kept up my location status with her and she assured me that everything was ok and that she would wait for me. I eventually arrived there and she was as bright as 8am in the morning. We talked while she worked on my paperwork and I probably kept her there a little longer than normal, but I would’ve never known it. Her personality and customer service went far and beyond and I am appreciative of her for that.\n\nIf you’re looking for a great facility this Safeguard location is the one.", "date": "2019-01-11T05:31:12.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "bd6402a7-52f9-4e55-bfc5-18eb6b47ece4", "author": "Tyra Tate", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUaytSNnXgbNdh_VBE0KbSWTkeTnU0x9ijLGVCemQj72AguQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I called with an issue and was helped by Ms. Bridges!! She was amazing and very courteous! She made sure my issue was taken care of with ease. Thanks so much for your help!!", "date": "2018-10-03T16:23:19.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b7bfefa4-0e89-4e59-b25c-dae4868258e2", "author": "Jessica J", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXziGZNgyy58J3JK4s45IRBDlHd7yRclyWOfyFGGLMaWdaKrPbi=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2018-10-03T15:32:30.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "948549bd-56e8-4883-be34-372d6f8901e4", "author": "Quintasha Lacoste", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyM8vnotcAifmEOhC4IkbiZOUAHR_UItRrS8lWh5TEEekwI9Vw=s64-c-rp-mo-br100", "rating": 5, "text": "I love safeguard ! Troya and SHERRI are amazing! They are so helpful and friendly customer service are they’re number #1 goal. I’ve been at this location for 2 months and I had a wonderful move in experience with SHERRI she was very helpful and knowledgeable and any time I see Troya she’s always checking on me and making sure I’m finding everything ok and helps with any problems or concerns. The building is always clean neat and well maintained. I would tell anyone to rent from safeguard very happy with my first storage experience!!!", "date": "2018-08-17T15:47:00.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "security" ], "sentiment": "positive" }, { "id": "297d47f4-7b08-43bf-ad3b-e7000aaa0087", "author": "ashley ashley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1e7BWp8CezKifMl64JgMY0Cj4zpTBBBZQ2Ti64lE5VHhTaw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great prices and clean facility! Staff is very polite and knowledgeable.", "date": "2018-05-29T19:46:50.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" }, { "id": "dc43569d-19a9-4f4b-9e20-ea5bbd62b401", "author": "Reggie Dokes", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSz7BMdwaRCrVvt7Q_-UkkeNzlgSUDldGn_1dd2QGaWRqJvBW6Xw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "When me and my daughter walked in to the office, she was dealing with a customer that was very upset. Troy the manager and or employee of this place of business, handled the angry customer with such grace and professionalism. This woman deserves a huge bonus for how she handled the customer . I recommend this place highly . Very informative, and courteous. Troy should be considered a high and precious asset to this company.", "date": "2018-05-11T15:48:13.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "c051573c-7ca2-4b55-b90b-b087c057c91f", "author": "nola laveaux", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeLyFpBiOMDDy31nhn5XL70r3thmF32KmWsEvcF0oNvOH0hGsA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2018-04-09T14:41:36.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "9bdb8f36-a989-4d25-b24e-dcd623653021", "author": "tiffany kilbourn", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXyTATJFHI5EK2EXvVz-rlvMB435IlyAZKxv1u84mufXWSQDNj8=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Moving is such a stressful time, but Troy and Tim who work in the office were a ray of sunshine through it all. They recognized me, made me feel welcome, and very efficient with my paperwork and letting me know all the details necessary. It's conveniently located, clean, and feels secure. I'm glad i chose this place. If anything went wrong, I'm confident they would fix it for me. Wish i could hire Troy and Tim in my own business! It seems hard to find good service these days.", "date": "2018-03-06T12:27:49.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "price", "security" ], "sentiment": "positive" }, { "id": "77bd94fb-aff2-48a0-96f8-e41f748b21e5", "author": "am", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxoO81rlfUoTq67IVXICei_koMwx8ZTQJ5ViGhZBR-TBwWaxBG=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2018-03-01T23:56:05.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "0ec62f58-9006-4396-ba1d-dbe3082a2935", "author": "TJ Parker", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfD9LcQJPrIbbqtB7CRTw4agEELemmyLhLvO3Qz4hnQipzOyWa=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2018-01-17T18:34:25.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "67c960d4-e51d-43c3-b3ac-ca413e334de3", "author": "Geena George", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiHEmANWcRKCEhR8cCa-i0XeawHs1lQCNDfujhbYe5L1q_rg=s64-c-rp-mo-br100", "rating": 5, "text": "Great experience, would definitely use again!", "date": "2017-09-06T12:34:51.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "dadbd081-e9d8-4e3d-8a5d-d4ea7e190245", "author": "Frances Roche", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmWEHjIqZNoLjLSa3s9SwD_9xxGOPtnPi7HVYe0X5RSUvj3bm3=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2017-08-10T00:00:16.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "a714a429-9484-42fc-99e0-25bc1fecc94d", "author": "Tanya Bennett", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRtLm1vJmQAZF90GQ9Zi62aHTtK7--F01OnVyo-E4iji2WUhMOmA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2017-05-23T14:34:03.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "9a6a0fa3-3e3c-44fa-9284-f7674934fcb7", "author": "Tyrone reed", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLA2K5AAphyuwPNiD9eJSkcW1GSnxbuHYa44nmwluFP9xzJ1A=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2017-05-07T20:01:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "810d2e3a-5b6d-4b60-a207-f7017c54c01e", "author": "Kay Trechelle", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6gKtOd00-Xu9kVtSe7EbK7jC3Gs0WINd4TBgG1DS5nWnXxMluIQ=s64-c-rp-mo-br100", "rating": 5, "text": "As a new resident of New Orleans, I was pleased that a friend recommended me to Safeguard Self Storage. With the cost of moving, I was on a strict budget. I spoke with a young woman, Troya, who was more than willing to help me find a storage unit at a reasonable cost. Not only did this young woman show me the unit, she took time from what seemed like a busy day to go over the billing and storage policies. She was kind, sweet, but most of all you could tell this young lady enjoyed her job. She made sure I understood when payment was due and even set me up with auto-pay. This company is blessed to have this young woman on their team. The facility was also cleaned as well as the storage. I am happy with Safeguard, and will, from now on only take my business here. Thank You Troya. Continue to keep that smile on your face as well as your customers faces.", "date": "2017-04-04T20:12:37.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "price", "security" ], "sentiment": "positive" }, { "id": "b21b51e1-bc3b-4a35-bf9c-b3dd2b6221bd", "author": "Tandra Cherry", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfv_BThb6t1BdRMssfVzqFfttxnxcDsbO8h4f5GgLIGtoYXLgT=s64-c-rp-mo-br100", "rating": 5, "text": "My experience here was wonderful! Everyone was very helpful and sensitive to my needs. I love the storage facility itself. It is a great place to house things of value; it's clean, convenient, and easily accessible. Thank you for a wonderful experience! I have absolutely no complaints and I will return here if I ever need to.", "date": "2017-03-06T15:32:24.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price", "access" ], "sentiment": "positive" }, { "id": "643a76b4-d560-4279-8d24-7d7fda722ab2", "author": "Joe Brown", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXycfSPzTaH60XPqtpXqMSEGkDUr4ZQ81dqt-uLDvb36dqRagF=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2016-10-27T22:31:05.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "a11b775b-c05c-40e0-89f8-f9839b52e828", "author": "Lesly Jann", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlxxIyJ5KzrhSeyD-IIiVcljsKalhui8L0vL-0h8iDgTWhhjMp=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2016-10-24T16:08:17.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "f6667f13-ada3-42cf-91c2-1b9468ee943f", "author": "Brian Desormeaux", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9oM3VGSLz6ma7UTkQjnUii_k4DUC3dzPuCv9iqimo7F8j3Q=s64-c-rp-mo-br100", "rating": 5, "text": "Reasonable rates, grwat access and great staff.", "date": "2016-07-21T17:59:18.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price", "access" ], "sentiment": "positive" }, { "id": "a20ecbec-36e1-49bb-8fac-b460cd0709ad", "author": "Valencia Winston", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWi7JDQiNacbCqIA7_hxupxnEeAuMgxTMrVoNv7PQHNMdSZLCtd=s64-c-rp-mo-br100", "rating": 4, "text": "Awesome place to work with. Very friendly, professional and Manager Leah keeps the place in tip top shape. Couldn't ask for better place to secure our stuff for business!", "date": "2016-07-11T01:27:39.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "security" ], "sentiment": "positive" }, { "id": "f08ce1f7-be8c-442f-8d30-ab1db991af3d", "author": "Diane Dougherty", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3j1qrMOo-PbqRrxUS-TKesff-f9SwFQxhOlhvt9y4HNpiv2lv=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Best storage in New Orleans. Clean, secure, climate controlled, nice staff, good access hours. We left Public Storage and never looked back.", "date": "2016-05-27T15:23:34.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "access", "security" ], "sentiment": "positive" }, { "id": "ee0d91ed-2dcc-450a-a69a-79e22a782e35", "author": "Matt Deitz", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVpoBac0VtbBNLkd1snKaMqhEM8GcLJQ0EotiNeX_8JeRy_I58=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Awesome! Leah helped me out on my rental, and was GREAT! She was fast, efficient, and covered all the information I needed. The storage facility is very clean!", "date": "2016-05-11T14:23:07.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "24308a78-06d9-43b6-8079-56577a6780f4", "author": "Crystal “Twisted Ink” Lea", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVE8hB3vE6RuzNZf_4eDpgD-xP9U9CEqv_I746VgoobddfV_wo=s64-c-rp-mo-br100", "rating": 5, "text": "so helpful. very clean!", "date": "2015-03-18T18:02:33.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" } ] }