{
"summary": {
"average": 4.9,
"total": 443,
"distribution": {
"1": 3,
"2": 0,
"3": 5,
"4": 8,
"5": 427
}
},
"reviews": [
{
"id": "b75b72ea-884a-469b-9d17-60efdf1656fc",
"author": "Michele Montz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWV666w9gY1Dg87uQpzqBnlc-JLm6CAkR_Er91yMdQvrBshTII0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim and Stacy are wonderful. They are very helpful and have made my experience great. The property is clean and very nice. I would definitely recommend them and this location.",
"date": "2026-06-13T14:23:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michele! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-17T17:18:03.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d3f591bf-a05b-40c5-b8d4-57e681394ffa",
"author": "Vince Granito",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6Y4Ykrz1qcDfhzLDlMukwTpj09azvKfAB7TqYWfNWDeqGzlAChg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was excellent. Great property.",
"date": "2026-06-01T13:43:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Vince, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2026-06-02T17:18:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28fbed39-3c1a-458e-a682-daecb98fde38",
"author": "Niseana Schief",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6bxCeF4A6Lwl34perO32Fb0uGBb8tCDyZSTP3fV-6eL8MDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim help me out great customer service.",
"date": "2026-05-30T22:17:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Niseana! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-02T17:18:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de7f8296-0451-415c-a43d-eaa9ee6484fe",
"author": "Briaunna Dent",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXj_Rncgtr-l_NUPwzASQWl42hZpLbfLHB1H_9w5Z7-cp8V8Lk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tracey! Awesome! Incredible! Really made a messed up situation great for me!",
"date": "2026-05-30T16:47:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Briaunna,
Thank you so much for sharing your wonderful experience! We're thrilled to hear that our team was able to turn things around and make your situation a positive one. Your feedback is greatly appreciated and helps us continue to provide exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-02T17:18:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a9394b02-0878-4f8e-bd63-cf58e61aad83",
"author": "Teri Nemick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrPVUaM6GTf87nLwH7YwOG-laVAjbQxyFcOnfoeAD-0hzWZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service! Excellent location! Very friendly and helpful!! Good prices!!",
"date": "2026-05-19T14:05:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Teri,
Thank you for your fantastic review! We're thrilled to hear you enjoyed our service, location, and team. Your positive feedback on our pricing is greatly appreciated. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T17:18:03.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "df4237dc-2343-4ee6-ae76-0599c64c2687",
"author": "Asad Malik",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8T0fhLgi-neTIwMEI8_hRa7CesZwOtNoGGd2Tj_qlEeCRxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Timothy was very kind and he gave us helpful advice for our storage and he showed us the different sizes of storages we can tell he is working very hard alone. Since for all of that good advice he gave and credit to the manager - Tracy i will give you a 5 star for your service.\n\nThank you",
"date": "2026-05-16T22:50:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Asad,
Thank you so much for your wonderful review. We are delighted to hear that Timothy provided you with excellent advice and service, as well as guided you through the storage options. It's fantastic to know that his hard work and Tracy's management left such a positive impression. We look forward to serving you again in the future!
",
"replyDate": "2026-05-23T17:18:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "252e6eef-ee75-405a-b2b6-cfb0ed85448b",
"author": "julia bourgeois",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwBJcVqFWwq-LSJ8JJQdLBR9jvJazViWUocILt3ts2HqJNkytB=s64-c-rp-mo-br100",
"rating": 5,
"text": "They are awesome and wonderful helpful people everything was wondering great attitude from everyone",
"date": "2026-04-30T19:40:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Julia,
Thank you for your kind words about our team and their great attitude. We're thrilled to hear you had such a positive experience with us. Your feedback inspires us to maintain our high standards!
We look forward to welcoming you back soon.
",
"replyDate": "2026-05-23T17:18:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "41f5b750-e1d0-44a1-b0c9-19bf10637e3d",
"author": "anthony lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKO1lJrt-xhti1oxIiMMQF3fSSsKuuLaeybgAPKR_gIM6luug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service!",
"date": "2026-04-30T19:07:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Anthony,
Thank you for your kind words about our service! We're thrilled to hear that you had a great experience with us. Your feedback is invaluable in helping us maintain our high standards. We look forward to welcoming you back soon.
",
"replyDate": "2026-05-23T17:18:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a2d20ac-544b-46ce-b2e2-63a5b09e0382",
"author": "Ashley Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYj_p21nEu7Fl9UQBYrGoHPbqoKMm-MzSf1fARm09vq-HG6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-19T02:26:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-04-23T17:18:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "055c52fa-bd2a-49a7-a253-1627a2232190",
"author": "Noaur",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0Hxfief4MYTl2EEO0yUzoqDsiAZRAdHitDkV6AL6XxWYYMaoN=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service. I would highly recommend. The place is very clean too.",
"date": "2026-04-15T18:34:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your glowing review! We are thrilled to hear that you found our customer service excellent and appreciated the cleanliness of our facility. Your recommendation means a lot to us and helps us continually improve our services. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-23T17:18:03.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "069c48f7-33f0-41a0-9e1f-f00fcf92fab8",
"author": "Wendy Rock, Ph.D.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSANNbwBuAPweh-1l5VMW-W21CJ4yYIUjUbgcIqtR55ao4O6JhMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim and Tracy give excellent customer service! I got a tour a the facility which is exceptionally clean. The temperature is very comfortable. I feel my belongings will be very safe here.",
"date": "2026-04-09T17:25:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Wendy,
Thank you for your wonderful feedback! We’re delighted to hear that Tim and Tracy provided excellent customer service and that you were impressed with our facility in Metairie. Your trust in the safety of your belongings is invaluable to us. We look forward to serving you again in the future.
",
"replyDate": "2026-04-23T17:18:03.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "6a303e8b-fdea-4679-b56f-4ebe724028a3",
"author": "Zack Billiard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVqLv88zYs3w-1N72dlK3ZafGQx_-1AmXguxISRPfmVo60Hw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing service\nIt was so clean",
"date": "2026-04-01T21:25:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Zack,
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our amazing service and appreciated the cleanliness. Your kind words inspire us to maintain high standards and deliver excellent experiences.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-23T17:18:03.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "723417f1-9999-4806-b390-0a05c695c7f1",
"author": "Jacobe Coleman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocII3LlxftwJuQ_XjcYFtEBGqIzsAWTQDkP241z_tNfbw-tQ9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service very helpful and helpful real nice guy",
"date": "2026-02-25T16:09:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jacobe,
Thank you for your kind words! We're thrilled to hear that you found our customer service very helpful and appreciated the assistance you received. Your feedback is invaluable in helping us maintain high standards of service.
We look forward to serving you again soon!
",
"replyDate": "2026-03-23T17:18:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b69aad16-5343-4cc1-9440-2fffaa8af87b",
"author": "Wildcard 504",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDOOoootYqWngU2oNxCTNje9er74TOqKpmAtjvlVBZsmDKn0En=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-21T18:44:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-02-23T17:18:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d6cfc153-dd2d-49a6-842c-19851e95d9d1",
"author": "Kent Leonard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9AsUH8xoL74glDGupsFjA8FUf83hzvATw4w2W4ZKH4e8ITw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was very helpful!",
"date": "2026-02-13T18:07:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kent,
Thank you for taking the time to leave such a positive review. We're delighted to hear that Tim was very helpful during your experience. Your feedback is invaluable to our team and helps us maintain high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-02-23T17:18:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "882fd986-5e32-4b14-8902-3fc7a954e009",
"author": "Linda Reed",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKi840qgs9mvYmNfHYK7-PpVgbeVjj8vfrU6hnhrdmuWdyUjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best place ever would 100 percent recommend",
"date": "2026-02-07T15:22:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Linda,
Thank you for your wonderful review! We're thrilled to hear that you had such a great experience and would recommend us. Your feedback is invaluable, and we look forward to welcoming you back soon.
",
"replyDate": "2026-02-23T17:18:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2c353bd0-3dfe-48cf-9826-3c2537b2d521",
"author": "Chad Pitfield",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlZH5a5wuOQd99NvTa_u1EyxL2F3IfSVARDHloOLB5viPWzlw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service!! Clean, safe facility with very friendly staff!!!",
"date": "2026-02-06T20:03:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chad,
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your experience with us at Mini Mall Storage and found our facility clean and safe, with friendly staff. Your comments inspire us to continue delivering the best experience possible.
We look forward to welcoming you back soon!
",
"replyDate": "2026-02-23T17:18:03.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "2a4ad2de-2297-43de-9670-32d0d6d800e2",
"author": "Kennisha Lane",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8p5dqRrvZt1el4blxYHSaaWzsiS4bji928ukR9niaIP23jkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a wonderful service. Tim was very kind and patient and he worked pretty fast . I recommend this place 10/10 for storage rental",
"date": "2026-01-17T17:53:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kelly,
Thank you for sharing your delightful experience! We're thrilled to hear that Tim provided you with kind and efficient service. Your recommendation greatly motivates us to continue delivering excellent service.
Looking forward to welcoming you back in the future!
",
"replyDate": "2026-01-23T17:18:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7cb3b2f7-59f5-4cd7-85a4-fd453d4b8ad4",
"author": "Alana Pryor Ackerman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0xYevuJOQHUslXCOZR9Azbeq7W65w1risLoxWzZy1OkslJuPL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful staff! Def recommend",
"date": "2026-01-15T22:48:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alana,
Thank you for your kind words! We're thrilled to hear that our staff was very helpful during your visit. Your recommendation means a lot to us, and we're excited to welcome you back soon.
",
"replyDate": "2026-01-23T17:18:03.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ca659747-2cea-4266-93a1-d67c1ca9c5c8",
"author": "Carolina Flores",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTs3wSS5c_sHwwhIft9BbDxiaMzSJ9lT3UkVlx6HhoSId_2jST=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was my first time at this place and the customer service was very special; I can recommend it, very good service.",
"date": "2026-01-15T22:47:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bessi,
Thank you for visiting us and for sharing your positive experience! We're thrilled to hear that our customer service made your first visit special. Your recommendation means a lot to us, and we look forward to welcoming you back soon.
",
"replyDate": "2026-01-23T17:18:03.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eee5384e-8756-4e2d-9ddd-16a227531372",
"author": "annetria cook",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIviR0tIbE9P2dnNiRr3txljS4k6R5jOTH9TUzPYqf_gDhHUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My service here was absolutely outstanding the service representative didn't let me leave if I wasn't pleased. Im appreciate how he took his time and assisted me .",
"date": "2026-01-14T17:51:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Annetria,
Thank you for sharing your wonderful experience with us. We're delighted to hear that our team took the time to ensure you were completely satisfied. Your feedback is invaluable in helping us maintain and improve our service standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-01-23T17:18:11.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "c537606c-fea8-4d18-8e14-24a14074e20c",
"author": "AnShaniqua Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQT3nm8wXWrMl5GsGIU50oJb_Jt7frHHilOpLr7vCAMfBn_uI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2026-01-05T21:01:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello AnShaniqua, thank you for your kind words about our customer service, and we look forward to serving you again.
",
"replyDate": "2026-01-23T17:18:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0ce92066-e35d-4f60-a6e0-efa333248f8f",
"author": "Cathy Burke",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0eIpFcn-i4zyqs_JsDYTpQEkRZW1MNCHmWnOkjcwnKzDzij6e7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was very knowledgeable, courteous, and helpful in helping me choose the correct size unit. The facility was very clean.",
"date": "2025-12-19T17:01:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cathy, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-12-23T17:18:11.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "85dcc791-510f-4085-a176-c0b74db0a805",
"author": "Sonny Xxiv",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5Shh-8C-GozR3T6a648JotZ-MhpHV7tYl_6T8xMlqN6wLRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super nice people very proper running business and they treat you with much respect with awesome rates if you are in the Metairie area come to this storage they are climate controlled and super safe",
"date": "2025-12-18T18:58:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review! We're thrilled to hear that you found our team respectful and appreciated our climate-controlled and safe storage facility. Your feedback is invaluable in helping us maintain our high standards. We look forward to welcoming you back whenever you need us.
",
"replyDate": "2025-12-23T17:18:11.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b927cd85-b234-4ab0-b057-4a312ee7171f",
"author": "Play Up pl3ase",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUi5pGDf2ZAC2N321JJ4NHGk4HuAnBZNE0DgzxU3FxEHQZJ0dE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly staff",
"date": "2025-12-09T18:44:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words about our staff. We're thrilled to hear you had such a positive experience with us at Mini Mall Storage in Metairie. Your feedback is invaluable in maintaining the high level of service we strive for. We look forward to welcoming you back soon!
",
"replyDate": "2025-12-23T17:18:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2a361161-03a0-4ee8-9135-6c6217b2ae65",
"author": "James Porter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJV7h7u76JJUe5huPRdL2A_deDCSlZJv6adJHKUkcYr_fy1qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2025-11-28T17:33:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello James,
Thank you for your kind words about our service at Mini Mall Storage. We're thrilled to hear that you had a great experience! Your feedback is invaluable in helping us maintain our high standards. We look forward to welcoming you back soon.
",
"replyDate": "2025-12-23T17:18:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c1e2d269-b84f-49ab-9c50-4d593130caac",
"author": "Estelle Mannino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2OQhvOriOggn7zKQVJ9tO2oszOCG21w0DjJvXQGhvBF6aOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim is great he explained all gave a tour and helped with pricing! Very satisfied!",
"date": "2025-10-29T21:20:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Good morning Estelle,
Thank you for your wonderful feedback! We're delighted to hear that Tim provided an excellent tour and assistance with pricing, leading to your satisfaction. Your comments help us maintain high standards of service.
We look forward to welcoming you back again soon!
",
"replyDate": "2025-11-23T17:18:11.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8fa9dd7d-dc2c-4152-9cf9-fce7d4970af8",
"author": "Chad Hymel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0L6Ig6eFW3Lme3ZatIARhsOqLMW8BqvHfsoxV0YV_L0Ghfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was fantastic! He walked me through everything and helped me figure out exactly what I needed. Great customer service a d follow ups!",
"date": "2025-10-23T20:51:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chad,
Thank you for your wonderful review! We're thrilled to hear that Tim provided you with fantastic service and was able to assist with your needs. Your feedback motivates us to maintain our commitment to great customer service. We look forward to serving you again soon!
",
"replyDate": "2025-11-23T17:18:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "80629bb8-339e-421b-ac5c-c056092a1d70",
"author": "stacy washington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlWTnb65FZntoKahbmDn-vcQ1aMTYeXbqo55uP7Qd9xhLq0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Tim had and has the greatest customer service I've received in the a very long time.. And the facility was very clean...",
"date": "2025-10-20T16:49:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Stacy,
Thank you for your wonderful feedback about the exceptional customer service and our facility's cleanliness. We are delighted to hear about your positive experience and are committed to maintaining this standard.
We look forward to welcoming you back soon!
",
"replyDate": "2025-10-23T17:18:11.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9b343078-00c1-4b13-b7db-d84deca355cb",
"author": "Jennifer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEOGMLaB_-zh4QW1nnxI2alcTDALNNq4U02ImA5LChrMP5zQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The facility is kept extremely clean and cool which is nice knowing that your possessions will be clean and cool throughout your time in storage",
"date": "2025-10-17T16:21:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jennifer,
Thank you for your wonderful feedback! We are delighted to know that you feel assured about the condition of your possessions during storage with us. Your satisfaction helps us maintain our high standards, and we look forward to serving you again in the future!
",
"replyDate": "2025-10-23T17:18:11.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9fb927b4-5e10-4a1c-a592-6893f9f7d430",
"author": "Adequate AC and Electrical L.L.C.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1hoz_dWXDTZNMMK6GH5dFBuwyLv591HXMcirtAibQVgv_5bxE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The storage units were very neat and clean. The man that helped me was very polite and helpful. I recommend mini mall to anyone who's looking for a storage unit",
"date": "2025-10-06T21:44:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Christopher,
Thank you for your glowing review! We are thrilled to hear that you found our storage units neat and clean, and that our staff was polite and helpful. Your recommendation means the world to us. We look forward to welcoming you back in the future.
Best regards.
",
"replyDate": "2025-10-23T17:18:11.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "287e038d-5d41-43bd-91b0-915110dc6ca7",
"author": "Daniel Donelson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDPgV8Pqxc2xb8GLsqu4LBb_g5H-4R8VFZB54R7LZa7FQHWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service has been excellent! Kind , helpful people!",
"date": "2025-10-04T15:03:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Daniel,
Thank you for your wonderful review! We're thrilled to hear that you found our customer service to be excellent and our team kind and helpful. Your feedback is invaluable in helping us continue to offer top-notch service. We hope to welcome you back soon!
",
"replyDate": "2025-10-23T17:18:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b07ae74e-c750-455b-aa8d-86f3aee628d2",
"author": "Joann Stevenson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnZbGsYZl032EfCQ3w3GUUW9QR1Ga_5i9SNcqtuhIR9dLSbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "It really good placr for storage units customer service is a amazing 10/10 and cheap",
"date": "2025-10-04T14:06:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "4813c35b-a3ea-45c1-85f0-db66195aa657",
"author": "Free Mind",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbEaHGbX08LelhuyQB6y2vRdu0dT6LT_HR2M6KrxkbCVF7oQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tracy & Timothy are both great. Well kept, smells nice too. Easy access to elevator, password is needed to enter. definitely recommend storing here.",
"date": "2025-10-03T19:27:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review! Your recommendation means a lot to us, and it helps us continue to improve our services. We look forward to seeing you again!
",
"replyDate": "2025-10-23T17:18:11.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "666e671e-d905-4d41-877e-11b250fc03e1",
"author": "Carolina Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0vUi1w-6HpXYFDMjWxxAoGAQiZXCYce3FbVTvKF0lsISGoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service, the place looks really clean",
"date": "2025-10-02T21:56:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Carolina, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-23T17:18:11.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "0718e0ad-427f-4cf0-b853-ad4447dd92e0",
"author": "Anatole Christophe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKM3NfNr2P8QeNwEp4KhNlDRlq88x22JXJgmjg6pXv6gIi6-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tracey and Tim are really great very helpful I've had a storage here a few times and this time over a year and they helped out the whole time",
"date": "2025-10-02T18:49:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Anatole,
Thank you for your wonderful feedback! We're thrilled to hear that Tracey and Tim provided you with excellent service. Your kind words encourage our team to continue delivering top-notch assistance.
We look forward to serving you again in the future!
",
"replyDate": "2025-10-23T17:18:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b16d183d-c055-4e7f-b2bf-42a1033d53ea",
"author": "Alice LeBlanc",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIN0lBlSca3k3W-OR4wGWxqydQq7neUCdxw--uWrrx0McmDaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "These guys are great!",
"date": "2025-09-26T14:42:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alice,
Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with us. Your positive words inspire us to maintain our high standards. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-23T17:18:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bc1f3725-00e7-4fec-9075-50713290c3b3",
"author": "Georgiana La Nasa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWztqY4FyZHWRct9UFh88NDfGmYq9PQeVSi0T5yozLghAvyIG95=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and friendly!!",
"date": "2025-09-13T16:51:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Georgiana,
Thank you for your wonderful feedback! We're delighted to hear that you found our team helpful and friendly. Your comments inspire us to continue providing exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-23T17:18:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bf923174-8538-4112-b5d1-bf5022f87a90",
"author": "Royal Jinx",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMykIlrXb0r4EVc9EAiNXbfw576-kVEXYIU7fkdK_pOu-betk7MA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Wonder experience with Tim . He was very thorough and pleasant.",
"date": "2025-09-13T14:12:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your wonderful experience with Tim. We're thrilled to hear he was thorough and pleasant during your visit. Your feedback helps us continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-23T17:18:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6fe7fc7a-1344-4465-862f-6cec6c2d20d5",
"author": "Lin Nate",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7lyMP3AEL64lakjNxmBBAvjragtgbNOEDQb3omn84SaqGTizLLQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome prices with awesome customer service. Thanks again",
"date": "2025-09-09T16:13:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lin,
Thank you for your fantastic review! We're delighted to hear you loved our prices and customer service. Your feedback is invaluable as we strive to maintain high standards. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-23T17:18:11.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "1f2e02e3-1c25-4663-84f4-41ebcd7f4153",
"author": "Shawnel Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDK4FCSMxuHrCluswDSgpAyqi2PlPApdh__476K9pZODBWag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Eveyone at the facility has been really friendly and helpful. I very much appreciate being a customer and using their service. Tracy is very resourceful and answers any questions that I have.",
"date": "2025-08-20T21:31:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shawnel,
Thank you for your kind words about our team! We're thrilled to hear that Tracy and the rest of the staff have been friendly and helpful during your visits. Your feedback inspires us to continue providing excellent service. We look forward to seeing you again soon.
",
"replyDate": "2025-08-23T17:18:16.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d2a36043-d356-490d-8c06-09ecb83f4c9a",
"author": "Maheegan84 Oviatt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqekJHV70JZPAJjmtin-OCr4Pgk0HJxQAO-WBzlDXICqVCQQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tracy is the best!!!!",
"date": "2025-08-20T19:53:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your wonderful feedback. We are thrilled to hear that Tracy made such a positive impression on you! Your appreciation encourages us to continue delivering excellent service. We hope to welcome you back soon!
",
"replyDate": "2025-08-23T17:18:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dc556b63-5b65-4426-a297-695ba6d83b38",
"author": "genesis escobar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpeTpLjJc3IqXcgUz3q_UqsJdUXTbE0YjKY7tigD8W0fJouNM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent work from Tim\nHelped me find exactly what I need it with the price that I needed.\nHave a lot of patience with me.",
"date": "2025-08-18T21:31:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful review! We're thrilled to hear that Tim was able to help you find exactly what you needed at the right price. It's great to know that his patience and assistance made your experience a positive one. We truly appreciate your kind words and look forward to serving you again in the future!
Warm regards.
",
"replyDate": "2025-08-23T17:18:16.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8128d7e4-f0ed-4b10-b474-3595eca39837",
"author": "Cory Andrews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXAVNnATb77PQsyCrh_-iuHc0lBYsYiJc6c5Lg9SZzrjzTmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "very good service",
"date": "2025-08-08T19:46:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cory,
Thank you for your kind words and for giving us a 5-star rating! We're thrilled to hear that you found our service very good. Your satisfaction is our top priority, and we look forward to serving you again. Best regards!",
"replyDate": "2025-08-23T17:18:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f3deac91-33d2-4ac6-b607-46ecc0645d67",
"author": "AnnMarie Alberado",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULlyABr-rnrhJG3l2hG2AnV9nKICDZsAXPn4SPdRxriu5r_Aiz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim and Tracey ARE ALWAYS Professional, courteous, and go the extra mile to ensure a smooth experience!! They are my 'Go To' people for storage needs - if it ain't broke, don't fix it!. Thanks to both of you!!",
"date": "2025-08-04T21:47:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello AnnMarie,
Thank you so much for your glowing review! It's wonderful to know that our team have been your trusted choice for storage needs. We truly appreciate your kind words and your trust in us. Thanks for being such a valued customer! Best regards.",
"replyDate": "2025-08-23T17:18:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "69603e2a-f26b-443c-9b3e-7bcf95c351e3",
"author": "Patricia Edwards",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcg5R6az3eAhi9usCCq6Uzz0ZLSQyZwmizyoF_qUT0qigl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Service was excellent",
"date": "2025-07-21T16:55:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Patricia, thank you for your wonderful feedback! We're thrilled to hear that you found our service excellent. Your satisfaction is our top priority, and we look forward to serving you again in the future.",
"replyDate": "2025-07-23T17:18:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c6ea680b-0b7a-4a4a-be04-9cfd7e91ca20",
"author": "Ronald Hawit",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfPWIprLQobqAHbXKrExCBfCAl-SYhvhfAkQUUTzu2dGyXnno=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-14T21:49:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the 5-star rating, Ronald! We're thrilled to know you had a positive experience. Your support means a lot to us, and we look forward to serving you again in the future. Best regards!",
"replyDate": "2025-07-23T17:18:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "122bfb27-7242-48a9-a836-ce3a7dd8bce8",
"author": "Kenneth Auzenne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRdH9OXLiyNyBbXCQLl2meT0fXB_U-d4i0WRL1km2QkxWl9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "great customer service",
"date": "2025-07-14T15:03:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kenneth,
Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service. Your satisfaction is our top priority, and your feedback motivates us to continue providing excellent service. We look forward to serving you again in the future! Best regards.",
"replyDate": "2025-07-23T17:18:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "117d40b4-1c02-4126-a766-5a99e3095d5d",
"author": "Christopher Auzenne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUedU_G9GAsZL_4TxHr067hEU8l4DGpW-Wu6egsConhU475f7M=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-14T15:02:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Christopher,
Thank you for the 5-star rating! We're thrilled to know you had a positive experience. If there's anything specific you enjoyed or if you have any feedback, we'd love to hear it. Looking forward to your next visit!",
"replyDate": "2025-07-23T17:18:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f17a811d-0221-4db6-92ba-2ec3cee676c4",
"author": "Glenn Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVj0QLxsOcpVg_5lzkR9nCOGGaug20YHYTXfR9mpoYLJF29us0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service matter of fact GREAT Service, answer every question and told me everything I needed to know and excellent customer service Mr Tim and Tracy helped tremendously",
"date": "2025-07-05T19:12:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Glenn, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon.",
"replyDate": "2025-07-23T17:18:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8dfef5d0-04f8-45a0-8fb5-a836e12313d3",
"author": "Arieonne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFIPmLPDcmz3BrCuf3yjo-XpV33YKNbfBqe8RpFWVzN4TbeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tracey was EXTREMELY helpful in making sure I understood the entire process and that everything was 100% hassle-free! Also both Tracey and Tim had excellent customer service from phone calls to face to face. Thanks!",
"date": "2025-07-03T14:46:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Arieonne,
Thank you so much for your wonderful review! We are thrilled to hear that our team provided you with excellent customer service and made the process hassle-free for you. Your kind words about their helpfulness and support mean a lot to us. We look forward to serving you again in the future! Best regards.",
"replyDate": "2025-07-23T17:18:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f25d63cc-faf1-442e-9d9d-cfa553dd752e",
"author": "dyson roberts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLn7-qqVtLA9tKX-VuIg78CSbeEPtCfgag_1wOgYKgayhFcPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-30T15:14:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dyson, thank you for the 5-star rating! We're thrilled to know you had a great experience. Your support means a lot to us, and we look forward to serving you again in the future!",
"replyDate": "2025-07-23T17:18:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "67e0fc88-e08e-4fb1-96a9-be7e3279c429",
"author": "GNikki",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtJcU79sqXVZQ6bIIfC03AMtqtsqf34H_K6okAG3yNZJV9vw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience was wonderful from the initial call to the agreement to rent the unit. Tracey and Tim were the best.",
"date": "2025-06-14T18:50:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello GNikki, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T17:18:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cccc4ece-1ed9-4658-ab4a-b19c55718154",
"author": "Corey Trues",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsp2PFHTePODpY0c6-q1mbz6CHrO_Fu-MeUFPx4Naq9RdaGqND=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is kept extremely clean and cool which is nice knowing that your possessions will be clean and cool throughout your time in storage. The manager Tracey was friendly, professional, and went the extra mile to make sure all of my needs and concerns were met as well as ensuring that I got the best rental rate possible.\nThe location is easy to access off of David Drive by I-10 at the Metairie/Kenner line.\nWould highly recommend.",
"date": "2025-06-13T22:53:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Corey, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! See you next time!",
"replyDate": "2025-06-23T17:18:16.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "fcad1be5-78b9-4307-a6b0-f3af1545f00c",
"author": "John",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzBKErJ93jtlN78EnKYpOQeGtiAFB4zGNGtpdlzuxZPZAUMOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim and Tracey at Mini Mart Storage are absolutely fantastic! They’re friendly, professional, and always go the extra mile to make sure everything runs smoothly. The facility is clean and well-organized, and it’s clear they take pride in their work. I always feel welcome and taken care of when I stop by. Highly recommend them both!",
"date": "2025-06-13T21:50:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear John, Thanks for the kind words! It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T17:18:16.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "681c6901-dc72-42a0-b0ce-d894ac2a8cea",
"author": "Darryl Lewis Jr.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWalLVJLlYsi_P6VuAemrB43CnIM-V5OCpy6WTDvE-yzXBG9TRT=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tim & Tracey are fantastic. I've been a renter here for a few years, they always help me when there's an issue, or just stop to chat. Highly recommend.",
"date": "2025-06-13T20:53:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Darryl, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!",
"replyDate": "2025-06-23T17:18:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "458079a0-33c5-459f-aee8-9f9dc66286be",
"author": "Christi N",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIW9RCR6ozT5Rpw2nHOXqgXkr15q6RS-xCVIzHdiEhVmxSv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tracey and Tim have the best customer service. They are always so friendly. They keep the facility in excellent shape. I see them working so hard every time I'm there to maintain a place that I'm happy to keep my things in.\n\nAny time I have had a question or needed assistance, they have been great to help me out. The facility makes me feel safe with the gated access for the building and by each floor.\n\nI would highly recommend renting from this location for the facility but especially because of the great employees who work there.",
"date": "2025-06-13T20:24:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Christi, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!",
"replyDate": "2025-06-23T17:18:16.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "b25aa6f9-a384-4944-812f-4c6760755c24",
"author": "Hector luis Rivera Caban",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3b2jijsWIYNi4B7r_VN37R_d6B3TMFiaCft--sJmb9tkOxbk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good workers and very professional, thank you very much.",
"date": "2025-06-13T20:03:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Hector, Thanks for the great review! Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!",
"replyDate": "2025-06-23T17:18:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "486575d1-c229-4604-8868-9fb619d3f2bb",
"author": "LauraKaye Hogan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFc33gERVYTT8LRdKqmMoFAYrFubDW7rBAdb2CpvDFs_A79w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Service",
"date": "2025-06-12T20:19:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "LauraKaye, Thanks for the kind words! It is truly touching to know you think so highly of us! We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2025-06-23T17:18:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f379aca0-0d3e-407e-8f90-635233c13d3e",
"author": "Mayblee Kliebert",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW42Ajtl9brVb5lLAOw7-7KWjr9uW7vqDhx9xGwmRV0ckQeNSrd=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-29T17:13:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mayblee, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! See you next time!",
"replyDate": "2025-06-23T17:18:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0dbb2a8d-b6a0-44ba-ae21-3b95e83d9122",
"author": "Andrew Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKb7Qp_Dw55sW31vGvCfJCe6H9tAKQ9SWNPMbBsAd0_qd0dfg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tracy is always fantastic",
"date": "2025-05-08T18:12:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Andrew, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1fec268f-bc9e-445f-a06f-d157508bd0e6",
"author": "Michelle Berth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3f6bHdutBaeUXcvIRKO8bn2RRXomLpjiK-Sg5KaXHz3V-Qg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Gentlemen was most helpful. Highly recommend",
"date": "2025-05-05T15:27:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Michelle, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c37990dc-eef8-4762-ab9a-b34b7f3bd2ba",
"author": "Jesus Rodríguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7UkTLhG8zEwemxKy__TnMNpDGGKWNOpe2KDMG6hZNA7K4jw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-29T21:44:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jesus, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! We're here for you anytime!",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d8189d65-07d8-4254-927e-42fcbc394f16",
"author": "Nikaya Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUo1meIU63rPKPpHBrmKYlXfvvtx3smP_puqFuGWO0S8rr3DU5D7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been putting this chore off for about two weeks, but I'm glad I decided to come in to Mini Mall today and get this done because Mr Tim and Ms. Tracy made this experience as easy and painless as possible.",
"date": "2025-04-12T17:49:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Nikaya, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "30d543ca-d8e2-4b97-bc11-785f43838b90",
"author": "Perry Waguespack",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLT7IP_hRHub6riptiC3P_pht3fMOHhKOBo_xU69TM93ospw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service excellent facility",
"date": "2025-04-11T14:13:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Perry, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0991ac1-a2da-477e-8908-aa31d2af68a4",
"author": "John Jenkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjQ05XkvbGStOJwE9U_xXILCGMXzoryjHv-hpFtHcOjBf7mw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service and clean facility",
"date": "2025-04-11T14:12:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "2c907a44-c8da-4e05-b3d6-8506b33c3029",
"author": "Michelle Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLW7eYzntFQNCqt4l61G8bz6nAfcQ2kufyyIrZs1GaXV98feLUG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent everything from beginning to end",
"date": "2025-04-07T15:06:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michelle, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "79daf440-76f2-419d-aca7-53503cf2de82",
"author": "Neal Broussard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUm9Sc--GDUn6CzFeD_WDf7_e9ItfsdzSBvjCXQD_GYRpjJCKr2=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was great. Excellent service.",
"date": "2025-03-28T20:13:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We're thrilled to hear that you had a great experience with our service. We strive to provide excellent service to all our customers, and it's wonderful to know Tim made a positive impact on your visit. We look forward to serving you again in the future!",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bedfbb28-1733-4523-aeee-60a4789736d5",
"author": "Amanda Engelbracht",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8E-ig8jPcJ-J8ITZH0nQ5XVPjUhsXVsm9ijvw1KPxgspwoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility , very clean .",
"date": "2025-03-28T15:56:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amanda, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e3ce540b-5b29-40e1-b8c1-027cc429efa6",
"author": "Brenda L Dixon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsuJHd4rvM1VO-q1YVhir4NaeBmZ24WtlrUxXJOm7eS7gp=s64-c-rp-mo-br100",
"rating": 5,
"text": "“I recently had the pleasure of visiting Mini Mall Storage, and I must say , I was thoroughly impressed. The facility was exceptionally clean and well-maintained, making it clear that they take pride in providing a top- notch storage experience. What really stood out, though, was the outstanding customer service. Tracey was incredibly helpful, friendly, and went above and beyond to ensure my needs were met. If you’re looking for a reliable and clean storage option with excellent customer service, I highly recommend Mini Mall Storage!”",
"date": "2025-03-26T21:27:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brenda, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "21e27d9d-d2be-44a4-a8cb-baf55c3c78e7",
"author": "Norma Reyes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXoZRu053wggHg45RphgzKBuzCJNbVvz4hfoFhNVgZ5dOlYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-24T11:52:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Norma, Thanks for the great review! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ec67438a-cfcf-4575-93a7-e5f2fa5373b4",
"author": "Ora Boies",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLZUocQKNMpJkGUZL3ZrR4g7AgL6KQu52N3ALonJ4ySJuMujCymQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Tracey gave us EXCELLENT CUSTOMER SERVICE!!! We appreciate her kindness, helpfulness and professionalism!!!",
"date": "2025-03-19T22:03:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Ora, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "531ea373-a2d5-4d70-ac7d-70f271616948",
"author": "Cee Bee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3pvwGz7Gm0nXmmdqO8x9oyZY_s9g5XM6PyfWVuHUqtPmshQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful service.",
"date": "2025-03-10T22:07:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Cee, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7f049df0-4e23-4f9c-afac-e806f61259a4",
"author": "Erika Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFLnE7CUKGKqPNEvBjIx1AkcAjC8ccoLAE0yYzyiRO5WyBKecQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms.Tracy and Mr.Tim were very nice and polite to myself and family!",
"date": "2025-03-07T22:51:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the kind words! We're thrilled to hear that Ms. Tracy and Mr. Tim made your experience pleasant. We appreciate your business and look forward to serving you again in the future!",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e1c61be7-c6bb-4be8-bebf-19aea123cdea",
"author": "Ann Burger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWy5TEunBauyM2AbAyHDm1xNPdwSG8s44S7yn6-LZv7g2A1ecJPKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was very exceptional and has amazing customer service as well extremely friendly and made sure I had the right size unit that I needed. I will always choose mini storage on Riverside.",
"date": "2025-03-07T18:16:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with Tim and found the perfect storage unit for your needs. We always strive to provide exceptional service and are delighted to have earned your trust. We look forward to continuing to serve you at Mini Mall Storage - Metairie. Thanks for choosing us!",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d591957c-7eb1-46c3-8f83-9a1ea8d91ae9",
"author": "Cajun Man",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6JT5KMDBz1X58H-8xC1e7z-EfvPV1teDnCtRUzMnOdQNV0Yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nothing but the best service from Tracie and Tim. This is no longer Safeguard Self Storage, but I’m happy Mimi Mall Storage retained the same friendly, professional, and supportive staff!",
"date": "2025-03-03T17:53:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Cajun, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a1786342-f7d2-44c4-86b3-eb75bd165883",
"author": "1__badlarry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJ5eVQcbJASA9VXxNZKgmDKO4Eos-G_fOe-nTL6cdzAtTB2Y1nAw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I toured this facility as I’m relocating to the area from New Orleans,I had the pleasure of being toured by facility manager, Ms. Tracey. She was amazing!!! Very friendly, knowledgeable, and thoughtful! The facility is gorgeous, I don’t think I’ve ever seen a storage facility so clean. They offer coffee and water moving carts and clean bathrooms! Also you can tell she really cares for her tenants! I haven’t pulled the trigger yet. But definitely give this place a try! 10/10",
"date": "2025-02-16T17:14:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello 1__badlarry, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4ca6ed4a-2760-44a2-9102-05f76de968fa",
"author": "Hadid Mufassa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIyrmVaT9MKPyslig-dZOYDq1IBZT2kuuRiLo929ckudsvBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-10T17:20:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Hadid, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0c9beede-74db-4de1-a168-10c88f7afb65",
"author": "Diego Gudiel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSJrxndLggOIj0iYKqUyWnlEtoA1Ae4LndIAUxdr0VMe3rVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best service ever ! Nice people, really helpful & very clean & safe storage would recommend anyone to rent !",
"date": "2025-02-05T17:18:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Diego, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "df929b87-4fde-46da-9ad9-16cfb7437fe6",
"author": "Creole Boss",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILsQP3BrffJMfbExkFYNwyU0AioYZuasYw9zgc8pLpxiGL2b0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-03T14:49:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Creole, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. See you next time!",
"replyDate": "2025-06-23T17:18:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ad38cc31-6b0f-4d02-a2ed-3f38356993e0",
"author": "noemis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUbBitbLyW9KMUm_v5d3hxjJweXTpsYPu_dG6iyDv9sus4ww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tracy and Tim are very helpful and kind! They always help me find the right storage unit i need. They have excellent customer service and i’ve been with them for quite a while! Highly recommend renting a storage unit with them!",
"date": "2025-01-18T19:13:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi noemis, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T17:18:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e9c22e6d-ddaf-4212-8af1-2554518791f3",
"author": "Johanna Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXz9v8a3F-Becz666IZReTRT2gNXsvg7vJqjk1SX7qPuU5bmc5U=s64-c-rp-mo-br100",
"rating": 5,
"text": "Iam 100% recommended customer service its wonderful ms Tracy and tmTim are very friendly help customers with everything you need thank yall foe everything for all this 10yrs",
"date": "2025-01-17T22:39:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind review! We are thrilled to hear that you had a great experience with our customer service team. Ms. Tracy and Tim will be delighted to know they were able to assist you effectively. Thank you for being a loyal customer for 10 years! We look forward to continuing to serve you.",
"replyDate": "2025-06-23T17:18:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7ffbef07-83a9-4534-b340-61ec9849cd67",
"author": "Jesse Vanegas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-jf5FRtC7hETn82rJZj9ULpI92G-CbuZ0em_q2WPRSAHomQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-01-16T23:29:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We are glad you had a positive experience with us. If you have any other feedback or need assistance, feel free to reach out anytime.",
"replyDate": "2025-06-23T17:18:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "caa8a090-d139-4b6b-bd76-a1c51e58c464",
"author": "Lola",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU45tkKBkzfdVCpQPSZssymEmY7I12InQEAEAKQTknnoBDF0oY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-16T13:56:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lola, thank you so much for your high rating!",
"replyDate": "2025-06-23T17:18:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "232590ba-b37a-4e7c-89d0-2db8ab82699e",
"author": "Mark Mascar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjuAEJWJATpfauTdUuvv83RS-vGk0tpTgHBQBRy4IseQkwnho=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Having moved from a realty run down and unsecure storage unit in Elmwood. Won’t mention name, it was a huge difference to find somewhere like safeguard in Metairie. Tracey, the Manager is brilliant. So helpful. The facility is spotless. Smells as good as it looks. I feel 100% safer being here. It’s very accessible, safe, clean and well managed. Very reasonable prices as well. Thank you Tracey.",
"date": "2024-10-03T19:02:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mark Mascar, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage. We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2025-06-23T17:18:25.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "b5ddd26e-6545-49cf-bc6f-34d6650c82be",
"author": "Ally Spring",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTG34_KZIKzJEn1BYpVFLWEzQcRFrO7X3eWYqIR8IBGlHgIFYv=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-28T18:53:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ally Spring, thank you so much for your high rating!",
"replyDate": "2025-06-23T17:18:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "025b6444-9914-4147-8777-2869e983d7fb",
"author": "Shawana Nealy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRoz0gLu5UrHFvhON9K_KvDFzSsQi60j7Bvymn5kvhgMUD7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr.Tim ,was so nice and informative, showed me around the facility, explained the policy, made sure I understood .",
"date": "2024-09-14T19:34:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shawana Nealy, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2025-06-23T17:18:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "befc1fd1-b107-4a17-bb1e-bcffe56be757",
"author": "Mónica Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYXcteCXi_T32Q19oPe2zv9egYp8dB-19fHPiNrUtLpTERcvng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best customer service",
"date": "2024-07-15T20:41:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mónica Morales, we really appreciate your positive review! ",
"replyDate": "2025-06-23T17:18:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "398a0352-8f2d-423a-b447-9e44adb511e0",
"author": "Sam Demetro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0gKwTvkz-3ENAkwcrilPHgBzYebiRijEMEbT_uk8NIx-r8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Michelle was a wonderful help customer service was excellent again very helpful 👍",
"date": "2024-06-10T21:59:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sam Demetro, thank you for taking the time to leave a review for us at Safeguard Self Storage. We're happy we could meet your expectations!",
"replyDate": "2025-06-23T17:18:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b4f1587c-c69a-4751-9ddf-58a0c265464a",
"author": "Henrine Williams Eubanks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOPIwjCR_P7OHm03pcl8jH553eQ0490L936mCwyL2miH2fbE4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safeguard Self Storage, was the best storage facility for storing my personal items. The staff was very friendly, respectful and helpful to me at a very difficult time in my life. Michelle and Tracy both were extremely supportive.\nTo the higher up owner's, and Human Resources Department of Safeguard Self Storage both of those ladies deserve a raise and bonus. They make the company look perfect. The facility was always amazingly clean all of the time. From entering the parking lot, and inside of the building.\nPleasant kind looks upon their faces each time I walk into the door of the establishment.",
"date": "2024-05-02T17:52:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Henrine Eubanks, thank you for your kind words and this wonderful review! ",
"replyDate": "2024-06-23T17:18:25.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "981ad1b8-474b-4269-b30c-e50820fdf23d",
"author": "Travis Cotton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpEQXDecQ1jb1PmkfU-_TNfonQfWL7yi37id_Tqu3Iv56nJFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve called looking around for affordable rates & a clean environment… I contacted safeguard and talked with Tracy…. She’s knowledgeable about everything from buying the boxes to knowing how much furniture could fit in each unit! Her personality is beautiful inside out! Thanks for being so SWEET! I’d love to have you on my team cuz u sure know how to run a business! 😇",
"date": "2024-01-27T20:37:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Travis Cotton, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage.",
"replyDate": "2024-06-23T17:18:25.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "87b4709f-e6ce-400e-84f7-a7a2bd79c739",
"author": "Carrie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUrTwE-f3aACTOgNps8DjyJZDStlideNDKCPSFDlFSxAr5VLStjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Tracy is one of the best managers to ever provide OUTSTANDING PHENOMENAL services! She always have a smile on her face & always suggesting the right thing when I’m incisive about what I wanna do. I’ve rented two units back in 2020 and moved out in 22 & I’ve came back to rent again. I wouldn’t go anywheres else to rent besides her storage! She keep the restroom clean the storage clean as well! Thank you for being my storage EXPERT! 😘",
"date": "2024-01-24T16:32:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Carrie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage. ",
"replyDate": "2024-06-23T17:18:25.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fd14b59c-a224-4fa6-b79b-985fec05b5c7",
"author": "Monique Bordelon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIQtGzRCkkxd1Jna8GyDFFogPMWJ4RDJojDqe63GPhk4nu0Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The servicer at safeguard was very helpful. I feel very comfortable and confident that my belongings will be held and safeguards storing them here at this facility. I highly recommend using them as a storage.",
"date": "2024-01-20T17:54:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us! ",
"replyDate": "2024-06-23T17:18:25.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "8c1cb7d1-af65-4de3-840d-0dc22c655870",
"author": "Royal Baudoin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfd1xC-zDxzZl6Dnnn3BWIt30tbyZ35f7N5oSidiMVNTqSlw=s64-c-rp-mo-br100",
"rating": 5,
"text": "It whuz a good experience",
"date": "2024-01-16T18:24:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Royal Baudoin, we are very happy to have provided you with such a positive experience!",
"replyDate": "2024-06-23T17:18:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aedb3b3e-41e7-49bc-a9c0-cb069cf76fa6",
"author": "James Moran",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3HCS2SnjHCG2n25BPlcW9A5fhCwu1H-pZjtKrr7rGVNMQDsfX=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great Customer Service, Clean and well maintained units. Great Prices.",
"date": "2024-01-15T22:31:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "James Moran, we are so happy to read such a great review about Safeguard Self Storage!",
"replyDate": "2024-06-23T17:18:25.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "2026ec81-5956-4343-9970-633569bd35c9",
"author": "Randy Guyton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZwccVoJ9yij2OE9h6VZeAxllm4vp9nCfRamxDJQyj17FMo5zo2w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very safe\nVery nice people\nGood location",
"date": "2024-01-11T00:49:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2024-06-23T17:18:25.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "b1f26138-2825-46ae-9891-752976f7a209",
"author": "Sarah Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIh8GXSIqHlaML079TH0KSxxV6Brt-gJ9CnX-wMt4gVIq5IPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Troy at the front desk was amazing! She made the initial set up for a new unit super easy and help me get great pricing!! I’m I would totally recommend!!",
"date": "2023-12-14T16:29:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sarah Robinson, we're happy to hear you had such a positive experience with our team! ",
"replyDate": "2024-06-23T17:18:25.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "4599a59e-ce85-491d-b435-913880e628a9",
"author": "Silvercuff 28",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWd_VJuEfhGNTwU_cVvR7COCDCKeECacWS1K9AoS-PcFdqfB5B=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would highly recommend Safeguard Self Storage because of the low monthly price and climate control storage units.",
"date": "2023-11-05T18:04:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Silvercuff 28, we are so happy to read such a great review about Safeguard Self Storage!",
"replyDate": "2024-06-23T17:18:25.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "8664a1ab-11b1-4759-8fe5-41a6c06387d8",
"author": "EMAIL MSYSELF SOMETHING",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLi1IAZyNfTn65VV7yrEica9-7GQKphGJw0pBZyPhm9UjSBjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-07-21T17:16:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Email Msyself Something, thank you for the five star rating!",
"replyDate": "2024-06-23T17:18:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d7b8ef54-eb1b-4c43-9867-2d63a9cf4e88",
"author": "Walter Green",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIZnhIv2SzHwOob5Ln05LWfG6gNp6upPjbrCTwVfEG_W5wItfn=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff Ms. Tracy and Tim were very helpful and courteous Ms. Tracy went out of way to help me and I appreciate d that. The Office is always clean and the storage area is clean and Air Condition well maintained.",
"date": "2023-06-09T21:49:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Walter Green, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage.",
"replyDate": "2023-06-23T17:18:25.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "a053e73d-44e0-48dc-b6a4-f5d92ea33921",
"author": "Ian",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlSILFki_gfImnPcHWUhbNbXs3Cq6sX9_48Toi9BJTeNeAgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Troy was absolutely incredible and extremely helpful!",
"date": "2023-03-12T16:01:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ian, we are very happy to have provided you with such a positive experience!",
"replyDate": "2023-06-23T17:18:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "72d7e025-baab-44ca-8b27-7619b9cb0adc",
"author": "John Spivey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJR9HlFR8xY4tNEQFvF4MFYRsoBw-AaQZgKX9AiQHNMbqQO6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very courteous staff with Tim and Tracey! Clean safe facility. Long term user and very satisfied.",
"date": "2023-03-10T18:24:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John Spivey, we are very happy to have provided you with such a positive experiences!",
"replyDate": "2022-06-23T17:18:44.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "86f92541-0173-4739-aea8-0c26fc8df9ba",
"author": "Anum Siddiqui",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPX72t9icjsdEZl41tFvs38augZaS5kinnQR8doAEJGrVksWI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim helped me out to find the perfect size unit. Clean space and decent prices compared to others in the area.",
"date": "2023-02-03T17:52:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Anum Siddiqui, your satisfaction is our top priority.",
"replyDate": "2023-06-23T17:18:44.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "f7e91aea-a1c3-4861-8d06-8945e20c2a80",
"author": "Kirk Dupree",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlcn00bOT91RFmkNl77zQacSegGzGp610SX6au2VAvL_pQlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tracy was a big help providing support and information for us during our rental period. Always courteous and asked if we needed anything. She was a Great asset to us and couldn’t ask for anything more. Great experience overall ⭐️⭐️⭐️⭐️⭐️",
"date": "2023-01-29T05:35:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kirk Dupree, we are very happy Tracey provided you with such a positive experience!",
"replyDate": "2023-06-23T17:18:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c606090f-4cf7-45fc-a88b-a81108a484c4",
"author": "Kris Sekinger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWatOlEac60vlp6SDZysrDSD5ldGPVMsLyQbe-WE5Q8BCbT9oCN=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-05T04:40:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kris Sekinger, we really appreciate your positive review!",
"replyDate": "2023-06-23T17:18:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4808a47e-3874-499d-95b8-4a3b6afa497a",
"author": "Tori Dever",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQ4DxIXZ5kypI8WeNsENOflstX1MrqeSL1Yf84kztCoIuHxam8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Jill was very helpful and super sweet! She made my first experience renting a storage unit a breeze!",
"date": "2022-12-02T16:38:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2023-06-23T17:18:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "10e13c9c-825b-4d4f-ba9b-b620bdd638d5",
"author": "Victoria Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI91PBurYC55inURMFdpLKNfdFwHqAApqL35wCuXEEOimgneiM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super easy process to get a unit!! Prices were cheaper than I expected, incredible customer service, the whole place was clean and spotless. I got all the info i needed and a unit within 20 mins. 10/10 slayed",
"date": "2022-10-29T18:09:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Victoria Jones, thank you so much for your positive comments about Safeguard Self Storage!",
"replyDate": "2023-06-23T17:18:44.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "16a3f4f8-e8de-49c5-9ea7-3d35c2e36ce5",
"author": "valerie jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIx19zJNb0hmHt2XXnDjXqKl4fIsZYo9GqTVlO-BytvD4_3EA=s64-c-rp-mo-br100",
"rating": 5,
"text": "very straightforward and helpful!",
"date": "2022-10-29T18:06:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Valerie Jones, we are very happy to have provided you with such a positive experience!",
"replyDate": "2023-06-23T17:18:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2172fbad-eb87-45a7-928d-8af8f20bff67",
"author": "Alex Korominas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXtFQJTrRauhEt9Od0afe2-WHFCiQiYyjbVe1aoVkIvTDxBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-24T16:14:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alex Korominas, thank you so much for your high rating!",
"replyDate": "2023-06-23T17:18:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "86640e7e-785f-45c0-9bf1-d1056efa9af1",
"author": "Pantelis Patselikos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViV83JPtwa-cFFSXwD4k_kSr-YqDRm2Ec2HEZJNaARGD7VGamw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-24T16:14:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Pantelis Patselikos, we really appreciate your positive review!",
"replyDate": "2023-06-23T17:18:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7bfa04b0-e7f1-46ed-b1fc-022162990e36",
"author": "Sabrina Lestrick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9KD6M43wxXPr-8WwyHGwmcVoDniAPxP8iELerpBE11relJRa5=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is the Top best I have ever used this is my 3 time and this place is so clean and they are very helpful in anyway they work you and professional and the people are awesome ☺️ if you need a storage unit look them up they will be there to help you",
"date": "2022-10-18T18:04:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sabrina Lestrick, thank you for your kind review; we are happy to pass along your comments to the team here at Safeguard Self Storage!",
"replyDate": "2023-06-23T17:18:44.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "971d35d5-47c9-44ac-a40b-566a6ce04514",
"author": "Jessica Medine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdstbzWUUsMJmWaDVmLhvbsFwgOOXYnpwmuBcFWWArVs549A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional. Very clean. Super informative. Tim was great!!!",
"date": "2022-10-17T17:10:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how Tim did. We hope you have a great day!",
"replyDate": "2023-06-23T17:18:44.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7a780eab-44ec-4f0f-b206-6415276d8096",
"author": "Vicki G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7ybR-h1jq0ydqDxVAjFOret9I96-Jrsi-8ezkDpWxZBPmcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been a customer for a year. This is a great facility--safe, clean and comfortable temp! And, most importantly, excellent customer service! Tim and Tracy are great!",
"date": "2022-10-02T15:47:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Vicki G, thank you for sharing your positive experience!",
"replyDate": "2023-06-23T17:18:44.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "6ae366ea-9354-4031-8843-df5200d5d3b4",
"author": "Hunter Shea (7hawk77)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmQUPiJUw6R5jIUaxdJDrvmx_-JsWwN_nW8LCfeb4fuIcaEEhrUA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very helpful and safe. Great staff!",
"date": "2022-10-01T20:15:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your experience with us!",
"replyDate": "2023-06-23T17:18:44.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "e9e42969-a55c-4527-86a2-2e60090dbf8a",
"author": "Jim Lieb",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOrtgWhyfhSBOfbUYNoaFrLXwMXBXhMsufn0DgeUT3e9wMXEho=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean and well kept property, would have thought it was brand new. Strong security and under video. Comfortable inside with AC storage units and coffee/water in lobby.\n\nTim was very helpful and made the process fun and easy. Recommend you speak with him.",
"date": "2022-10-01T16:44:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2023-06-23T17:18:44.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "1bd7eb25-2651-4f7e-9816-40c1aeff512f",
"author": "gary weed",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOetvu2JWYmpMrBex9SKEVOpH6RCWxVOLA4Szfh9ggAUjU8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim explained everything extremely well. He showed us several options until we found the perfect unit. Tim made an urgent experience for us very easy. Tim did an excellent job and we are very appreciative of that.",
"date": "2022-09-12T17:40:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Gary Weed, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2023-06-23T17:18:44.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "9994a2b7-ac42-4f79-ad23-4d3aa5fa6efb",
"author": "Mike DeFatta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHoZWPW0dqeR6bPLqgK3ZPCwPVKKiK58VIj_9sAo5I0ZOCSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was very helpful and informative in getting me a storage unit. I would highly recommend safeguard self storage.",
"date": "2022-08-27T15:37:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mike Defatta, we are so happy to read such a great review about Tim & Safeguard Self Storage!",
"replyDate": "2023-06-23T17:18:44.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "ac554ae2-97f5-4fe8-a866-e37549180bfc",
"author": "Good Play Talk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL245cx9frDt_PR2NsXCNmbcDq8wUsxZgKX16ycep26n0xv4e4=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love you guys you are awesome 😎",
"date": "2022-08-19T16:38:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Good Play Talk, we are so happy to read such a great review about Safeguard Self Storage!",
"replyDate": "2023-06-23T17:18:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "87ed9426-37d5-45e2-9b6b-95b9ffa2aab8",
"author": "brittany j",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvdZRSo4Z9GLpPlmm4h4_6TWA2xuF6SW499uyElqZtcTdxni6J=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim and Tracey are the best! They are so patient and helped me pick out the perfect space to store my items! The facility is so clean and air conditioned ! Great customer service!",
"date": "2022-07-22T17:06:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brittany J, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2023-06-23T17:18:44.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "61f42c09-dffd-4947-9b95-d0a2b6ace8d5",
"author": "Imani Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZ2BlQW6uA1Iku6YMO-8scFYltAyohP9GVPkebJdAznvN-Bg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Customer Service And A Great Clean Property!",
"date": "2022-07-09T15:49:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your experience with us!",
"replyDate": "2023-06-23T17:19:14.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f5129b8a-75c7-45f8-b41c-42ada2effec8",
"author": "Kaye Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWb3-y5SpY3p4XFUSdVbzVnQGxcJwTKD7jiJAKlpU6CQ0zfUVM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Property is very nice. Mr Tim and Ms Tracey are very nice and personable. I felt like a valued customer. Went over details thoroughly. Thank you!",
"date": "2022-07-02T19:05:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kaye Harris, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2023-06-23T17:19:14.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d78963cf-f136-4162-a00a-c0dccdcf9319",
"author": "K C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJa5AUz6ADtMsP4dAX0iz1qIwNpEdzFvCVPTPQhiv4BMXfdTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr Tim was excellent!! He explained everything thoroughly and was VERY helpful!! 10/10 would definitely recommend this location! Location was very clean!",
"date": "2022-06-27T20:47:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "K C, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.",
"replyDate": "2023-06-23T17:19:14.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d4066da3-c8e7-4520-a12f-d7f24c3bc1e7",
"author": "Foxy Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqRXpdJ1TVMR6VEowPve5s9Oz00Oag_UgXQhwrbGdwSuh4kuk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Facility is clean and safe. There’s excellent surveillance and Tim was very helpful and knowledgeable and instrumental in my selection of the unit. Keep up the good job!!",
"date": "2022-06-21T22:44:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Foxy Brown, thank you so much for your positive comments about Safeguard Self Storage!",
"replyDate": "2023-06-23T17:19:14.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "f228e953-48b3-4204-84d1-e08945732c8b",
"author": "Jenna Parenton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJn5qON4u80Cx1Z6VwcvRS5loXyWneHqhb2C1EQQ4KG8ufGbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-21T18:17:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thanks for the all of the stars! Please don't hesitate to reach out to us if you need any further assistance.",
"replyDate": "2022-06-23T17:19:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3c1f91a0-807d-429b-863b-a900feb0f1d8",
"author": "Kenyatta Green",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXccI3gZi6qrbwGASbn2shH5xPIeBWDzTVLA48Tg2k40Yv2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service my second time coming",
"date": "2022-06-17T20:39:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kenyatta Green, thank you so much for your positive comments about Safeguard Self Storage!",
"replyDate": "2022-06-23T17:19:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "16087d18-2fdd-4149-967a-84d49d4a0d05",
"author": "Kristen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUKTwtPjJZ8QW__FEcHjCsrjQjzRn-h7Reyz8-IqCgvEtgRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very patient with me and making sure I wasn’t rushed and knew what we were getting. Very nice gentleman Mr Tim! Place is very clean and organized! Very glad I chose this place to store my belongings. As someone else recommended",
"date": "2022-05-29T19:46:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kristen, we are so happy to read such a great review about Tim & Safeguard Self Storage!",
"replyDate": "2022-06-23T17:19:14.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "680b3921-2bf5-4593-ab5e-758c5c456315",
"author": "Chris Humphreys",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5pMVp80-pqs2gxHH-SIY7cQZVdBrYoMmx0hatbT4j9Q00SQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim Lima was very courteous and professional and answered all my questions. The facility is super clean and secure. Very nice experience.",
"date": "2022-05-23T22:59:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chris Humphreys, we are very happy we could provide you with a positive experience!",
"replyDate": "2022-06-23T17:19:14.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "f90920ed-a5ee-42a5-a287-072b106fa6f6",
"author": "Michelle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ71GABP8GQ4Ebb0v313oefmMaFXnq8u_aBXwSd-F19Klfp5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great quick service Tim was a great help!!!",
"date": "2022-04-25T20:46:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michelle, we are glad Tim could help!",
"replyDate": "2022-06-23T17:19:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43aee9fa-24cf-4ac2-9e67-6572ed5b5b2d",
"author": "Elizabeth Macias",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINQtcttcC0GFRozX3l8l2c8veppVMDMEQAXiJo8JbOnT4e5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from Tim and Tracy. They were very polite and friendly. The facility is very clean and air conditioned. I would recommend them for you storage needs!",
"date": "2022-04-19T17:47:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Elizabeth Macias, we are so happy to read such a great review about Safeguard Self Storage!",
"replyDate": "2022-06-23T17:19:14.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2fbec289-019d-4856-a890-1672d8d808cf",
"author": "Jameson Bourg",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNGxBC8CIZhZWCiCYH9PNRobRH-0gW3N71C4VfXs25HoqN4MfT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was great and gave me everything I needed to feel comfortable and prepared for a successful lease.",
"date": "2022-04-11T15:58:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jameson Bourg, we are very happy to have provided you with such a positive experience!",
"replyDate": "2022-06-23T17:19:14.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "de0da747-ae63-4531-a767-7e48f178b169",
"author": "Kristen Coolman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVciMQnBCo_y7ec36rUz6j-cIz1vMwbro4EYVsnMD1YXCm8QnYm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was super helpful. Clean, secure facility.",
"date": "2022-03-23T15:33:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kristen Coolman, we are very happy to have provided you with such a positive experience!",
"replyDate": "2022-06-23T17:19:14.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "e26b572a-3bea-4a16-a702-a45c531ee1d6",
"author": "Tyesha (Moodie)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqWWeo_pNgwoQf4NZ3p-UGxbY0RZ0CbzrThb8VmIWXg2OhlT5Fpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent Customer Service!! Quick and Easy, Thanks Tim :)",
"date": "2022-03-07T17:56:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tyesha Wallace, we are so happy to read such a great review about Safeguard Self Storage!",
"replyDate": "2022-06-23T17:19:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7fa8fc2d-5fed-4790-911a-3552db0ad958",
"author": "DJ Albers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUksWn3yZBvVUzo-F5pFGsM3jUarsg_qFkOnKKDoZGEb5sGP5EX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!! Tim was very friendly and place was clean and nice!!",
"date": "2022-03-03T18:52:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dj Albers, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.",
"replyDate": "2022-06-23T17:19:14.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "38459834-2e76-4994-8a64-8e2987f6093c",
"author": "Sandra Fullilove",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_yTDLUmjNf_4QwsdIMOE11X-Iq9F01GfgpENiHgBDTyEWTJTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly management!! Great security features!",
"date": "2022-03-03T17:02:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sandra Fullilove, thank you so much for your positive comments about Safeguard Self Storage!",
"replyDate": "2022-06-23T17:19:14.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "66528bcc-bfa6-4ebb-a4da-2e966241f78e",
"author": "Legier Sevin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXNQBUvq-fOAa_b4zPOabseQlSExdKcwRebmrEtZkMX6ao0kZo=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-26T10:51:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Legier Sevin, we really appreciate your positive review!",
"replyDate": "2022-06-23T17:19:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d16a68d2-c954-4241-82e0-19d5727d7c84",
"author": "Shannon Alvarez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZwRrWmbz8Vh0t6osUZiaefySFNB1rOBeURVyD59aMC6jzP-Tb=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone is extremely friendly and helpful. I have never had anyone and they work with you. Highly recommend!",
"date": "2022-02-19T16:06:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shannon Alvarez, we are so happy to read such a great review about Safeguard Self Storage!",
"replyDate": "2022-06-23T17:19:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ac961303-94d6-4125-b17f-cb8ee3fd6695",
"author": "Corey Wickramasekera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXidXoGjukoZr_aTG60-hm8dvYXFkldHjMur8ToroNRslsdKUf1Pg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have had multiple units at the Ackel st/ Riverside Dr n Olympic St. Location over the past 10 years, I have had a couple minor problems, The District Manager responded to me very quickly both times very quickly, n resolved my issues. Very clean and I have nothing bad to comment about SAFEGUARD SELF STORAGE",
"date": "2022-01-24T15:59:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Corey, thank you for taking the time to speak with me.",
"replyDate": "2022-06-23T17:19:14.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "8389ad59-b575-424c-9c2a-0b347c400521",
"author": "Miss Brooklyn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJneYUXJy6B3dgKmf-Wq4nrZltRMDDxDb1cqY0TbMdP4KxvgfM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "10/5 STARS ⭐️\nI’ve been storing my belongings for years. I’ve been storing at Safeguard for 6 months. This is the VERY BEST storage unit i have stored at. They are pricey, well worth it if you can afford. Shoutout to Mr. Tim, he is very thorough. He explains everything, a to z. The facility is clean, well maintained, bathrooms are clean, the main doors are open during business hours, carts are always available. I love love love Safeguard. Management cares about this place and it shows. Thank you all for great service.",
"date": "2021-12-31T05:43:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bee Sunshine, thank you so much for your positive comments about Safeguard Self Storage!",
"replyDate": "2022-06-23T17:19:14.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "a6f8ea40-461c-43a0-bfd2-6d3b77bd5e02",
"author": "Refrigerator",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJHbiIYP0uPJWc1uyIsM3f4A_tUoItZvCw8GG4i4j2hqoKIcclGg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great facility very clean! Tim was very informative thru the whole process!",
"date": "2021-12-03T20:42:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2022-06-23T17:19:14.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "728e6e81-677b-40a2-aedd-81ff8f1e6a5f",
"author": "Beth Hollingsworth (Beth)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCg4RQ15o3fa9eWG-YXDSCa5SSNVZsXpHMDkdGvI9uPtdyYtNpDg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-10-20T20:23:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Elizabeth Hollingsworth (beth), thank you for the high star rating!",
"replyDate": "2022-06-23T17:19:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "278aee96-e90f-4494-9477-1624b2578d2e",
"author": "DW Devine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDhSsMUJrWSpHWVP5K8-olFYLwfB43lpM8-veHgPJAbKLc7A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Best climate controlled unit in the state! Hands down!",
"date": "2021-10-17T05:25:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dw Devine, your satisfaction is our top priority.",
"replyDate": "2022-06-23T17:19:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7aa26eac-6a6c-4403-8856-05ac6bb8fc6e",
"author": "Paula Hawkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCb1V2jM6RwVCyaVCs6N7Ay0h2U5rYu3yIkWb_Ih0tuP6amw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim is awesome. He gave us all the info we needed plus more. He is professional and very friend.",
"date": "2021-10-08T14:31:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Paula Hawkins, we are so happy to read such a great review about Tim & Safeguard Self Storage!",
"replyDate": "2022-06-23T17:19:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bd66a5f6-862c-4f57-8606-0b6355203f6a",
"author": "Trashell Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyZlX_RiQEcAcL4-ZIUuCx0w7Y84vVmtFbDdrqRWJtQMYB3yrw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had a great experience! I needed a storage unit quickly and efficiently, Tim was the man to help. I was able to setup, submit my payment and move in my things all in 30-40mins. I’m loving this place already! Great employees and very clean!",
"date": "2021-08-15T16:33:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Trashell Nelson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.",
"replyDate": "2022-06-23T17:19:20.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "50abfcd3-bb4d-466b-9dbb-355d53e41cf1",
"author": "Wain Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjYjHnzSV4JNki7qcGQ3AOKmSjAy6Pd8LXJO8rRGW75fqLDAb_=s64-c-rp-mo-br100",
"rating": 5,
"text": "I Love There Very Low Prices ..",
"date": "2021-08-14T13:02:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wain Thompson, we are glad we could help!",
"replyDate": "2022-06-23T17:19:20.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "28879ef7-586a-4054-9681-f4e56373923c",
"author": "DWill The People’s DJ",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOVIpNWQJWdZY0rIHlIVA_9S_59_OpU2FLMXlULA_OTqo_EXE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Seeing is believing and the reviews are on point!!!\n\nCustomer service from the initial call was VERY exceptional.\n\nTim on sight was phenomenal with the tour and explaining EVERYTHING while ensuring that I was comfortable with the entire process!\n\nI’ll definitely spread the word!",
"date": "2021-07-06T19:38:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dwill The People’s Dj, we are so happy to read such a great review about Tim & Safeguard Self Storage!",
"replyDate": "2022-06-23T17:19:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c5cd47d5-546b-4732-afe0-514634c53fba",
"author": "faizan farooqui",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-V8avSTihaOmlc6odSGksf4_brHjW8A_MYmmUdcef5OjUwA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean always easy parking too",
"date": "2021-07-02T19:48:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2022-06-23T17:19:20.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "f0b96f48-816c-4b16-b3f8-913e69ec6a11",
"author": "Matt Penot",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_8FCbiKqshHghral5OeAAQNjoUXhxV_EhYjApVSaB81Cz_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Propert is very convenient. Tim is very professional and helpful.",
"date": "2021-06-12T16:28:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2022-06-23T17:19:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e02f9ca8-d085-4e4a-81aa-2bc21f9bd9d6",
"author": "Paul Alvendia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEQt2VTb1h53-LuT7VutrS2v9_36fdRH6Zz8a4MU89RyLMsKQy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was impeccable. Tim was a fantastic help and did a great job of showing me the facility and helping me pick the best unit for me. The facility was also remarkably clean. I highly suggest using them!",
"date": "2021-06-04T21:16:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Paul Alvendia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.",
"replyDate": "2022-06-23T17:19:20.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "90a0580b-4ffc-43ed-a0e4-eaa4496f0047",
"author": "Kristopher Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuGf94SCr6yHqk-JZwKrm4iiiMqfGKHUvHMOIfhWk29Cz7sA4=s64-c-rp-mo-br100",
"rating": 5,
"text": "I'd like to give a shout out to Tim and Tracey at this Safeguard storage location because they have provided amazing customer service and support in just the short amount of time that I have rented a unit. I was unable to get away from work and Tim and Tracey were able to receive a package for me which relieved so much stress. This facility is kept super clean, immaculate inside and out. I'm very happy I chose this facility and would recommend it to a friend.",
"date": "2021-05-04T10:34:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kristopher Smith, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage.",
"replyDate": "2021-06-23T17:19:20.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "58ee7e56-7530-4e2a-b323-85c563bf3339",
"author": "Christina Bordelon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5brr8c9UI5GhyqKcBVO8RmBRULcUt6gfkvyG_GEobocWzVgc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was very courteous & friendly. He explained all monthly charges thoroughly. Facility is very clean & smells fresh. I was very pleased with customer service at sign up.",
"date": "2021-05-03T21:39:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Christina Bordelon, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage.",
"replyDate": "2021-06-23T17:19:20.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "71d1abb6-dfc5-4ebc-bc82-422bbe248979",
"author": "Mary P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKp9zDzuWd7esdhI_JDx9dJkTGb1WGWaD2cMhQlCHIY97oGww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Quick and easy process. Tim explained every promotion deal and helped me pick the best one.",
"date": "2021-04-30T18:34:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mary P, we are so happy to read such a great review about Safeguard Self Storage!",
"replyDate": "2021-06-23T17:19:20.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "ab17c204-4fc3-4b79-b59e-692dd087771c",
"author": "Trisha Botello",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvcII683DmlyK4JjdzerCM_r8qP-_GsGrCxHOLSa_1VFgQg0a3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lovely customer service :) Thank you!",
"date": "2021-04-09T22:15:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2021-06-23T17:19:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "925d16cb-cc5f-4843-8fad-bbb09363a53c",
"author": "jenny martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICKAqfkU9ncNP6nEJKjcO0a0APWN5miD4imnugV3VC34vPPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly staff, clean and safe environment. Would definitely recommend them.",
"date": "2021-04-05T15:23:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2021-06-23T17:19:20.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "3e9eab55-9aa5-4c63-8d64-14b8aa6b0bce",
"author": "Curtis Brooks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKjQiSCfMGhcDoeCp-I2QOyiPbUKddOAcma35Awtua1v_5uQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim made everything Clear And Helped A lot",
"date": "2021-03-30T17:35:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Curtis Beooks, we are glad Tim could help!",
"replyDate": "2021-06-23T17:19:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "303b16d8-73eb-4a73-b2f7-cc84a4a14aef",
"author": "Erasmo Torres",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6a0NI6yakd5n729ZZcOdG4HE-ch0MsIq1MQ8Yj-PluIbo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and fast service. Tim, the assistant manager, provided excellent customer service. As well as providing all the information you need. Highly recommended to use these storages.",
"date": "2021-03-30T15:56:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Erasmo Torres, we are so happy to read such a great review about Tim & Safeguard Self Storage!",
"replyDate": "2021-06-23T17:19:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "77f19b85-a9cc-4894-ac62-7c7d05cc6f03",
"author": "Melissa Mitchel Willis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_Mn2lLSFy9gO9OqqfwbKQ6aq3dg2rKcGvW7xlNfoKyxrCWd3mxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim did a great job of giving all the details about the facility including security and pricing. The facility is exceptionally clean. Tim’s focus is all about customer service.",
"date": "2021-03-22T20:00:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Melissa Mitchel Willis, thanks for your praise and kind comments about our team.",
"replyDate": "2021-06-23T17:19:20.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "bea4f6e4-904d-4bd6-bcda-654e0ee117d8",
"author": "DaPhrozen One",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyXhXMaDzmCUlMiBDlgMHrTyV-Zsa31EsYb-EtZZb9VHi6Quw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have loved the experience here. Tim is awesome , always helps and explains everything throughly. Love it here!",
"date": "2021-03-22T16:25:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Daphrozen One, thank you for your kind words and this wonderful review!",
"replyDate": "2021-06-23T17:19:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6197e4cd-84d4-49e8-8a2e-42d5370bf609",
"author": "Charles Vasser",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXcxZUjJfh_57I1nlRuy22mk2Bmt0afW5_dz3GURj4_4OUpAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was very helpful. Looking forward to a pleasant experience with storage.",
"date": "2021-03-22T15:37:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Charles Vasser, thank you so much for your positive comments about Safeguard Self Storage!",
"replyDate": "2021-06-23T17:19:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "738c0a53-b27b-43a7-b216-9f2b5f8f2653",
"author": "howard white",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoz-F2kU4F4GWTUfjKjH59KuYQRQ7Hrr8k_xLCjT9z7smJZwY=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2021-03-10T23:22:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Howard White, thank you so much for your high rating!",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c60bfe49-8a6e-4907-b4d9-7f7ea245ca24",
"author": "David Hanford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVkvfcXZoyAIZLO2q3eXEq8hkXtWmCJ4eXLCIMGM_Zh6734A=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with safeguard storage was great. Easy to access the unit and plenty room to move things down the hallways. The facility was always very clean. Tim and Tracey was always available to answer all my questions. Definitely would use Safeguard again and will recommend Safeguard to my friends.",
"date": "2021-03-08T16:52:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David Hanford, we are so happy to read such a great review about our team & Safeguard Self Storage!",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "73dc9562-385c-4b0d-88ad-cf48f6c14057",
"author": "Mario Fernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqbw-4Vx4k26qKFG_RdYQZdTo-iG7EabkWvAJ1g5P6FzkY_Pz6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to store your items. Tim and Tracy were extremely helpful. I walked in and knew what I was looking for, and Tim really helped me a lot. He was very detailed and informative. Made sure that I knew every special available and answered every question that I had. Easy experience and got my unit almost effortlessly. Great job by Tim and Tracy.",
"date": "2021-02-26T18:06:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mario Fernandez, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "988e0265-4be2-42a6-aa1f-2eb19914b967",
"author": "Dawn Cyres",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSoR0ENWwo9P7Vjk9Ul9WHPLjh3D7iAe469wcGtMSU7KGJhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Tim is awesome and very knowledgeable about the building.",
"date": "2021-02-26T15:59:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dawn Cyres, we are very happy to have provided you with such a positive experience!",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "387b69d4-6ce0-4533-9706-54d2f5ae03f2",
"author": "martin cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhQT5bBeLHjrdFqjUDyuZziVNAGoCsR55qPhoTpMNT4vscsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "i love this store so much they are very nice and friendly especially mr tim he is the nicest guy ever always make you feel welcome",
"date": "2021-02-22T16:40:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Martin Cooper, thanks for your praise and kind comments about our team.",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f9881f65-1eb8-41db-a6ad-d5c33c168758",
"author": "Pamela Alvarez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWs11ySoDA6dDqwn-FSNQgTh3Pomzp-oP42Avm1tYzpjvyu9nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was very helpful and helped us find what we were looking for, he accommodated us and made us feel secure with our decision. Definitely organized, clean, friendly and location is perfect.",
"date": "2021-01-18T16:19:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for such wonderful feedback.",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "f19c039e-d686-40b5-9c81-71d6305a3550",
"author": "Kyle Krantz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVH0x-tz5UWsAhHsF3HEwaBE-XdkhDDX40HfJ1Lu4OT_73tnPQq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean Property and Excellent Costumer Service",
"date": "2021-01-18T16:18:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kyle Krantz, we are very happy to have provided you with such a positive experience!",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "348fa56e-c7d0-4e99-ab15-53e232e2b374",
"author": "Lauri Croy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhXL3sENgtK0xGR4mxxTERGjHpx5NzujoSzIEg4v3kMjZnzVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Tim was very helpful and knowledgeable",
"date": "2020-12-26T21:25:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lauri Croy, thank you for your kind review; we are happy to pass along your comments to the team here at Safeguard Self Storage!",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bdbc46eb-fd39-41e8-9a60-66d9e55e79af",
"author": "Ashlyn Croy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKm3ziF4chdtwx24R7dF59xbEjEKqjo6rrxwJi25U_EpEcj1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Clean facilities. Would highly recommend!",
"date": "2020-12-26T21:25:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ce56316e-48c4-48c8-b158-c06177b88028",
"author": "Elmer Aguilar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_9gIa2alB5ezHQhjFULts91k97KPh4y31FBr24NsMma_nBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service by Mr. Tim! He showed me around as he was explaining everything I needed to know. Very clean storage and it’s worth every single penny to rent here with safeguard self storage.",
"date": "2020-12-26T16:07:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Elmer Aguilar, thank you for your kind review; we are happy to pass along your comments to the team here at Safeguard Self Storage!",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "260476e3-3b21-465d-a779-30378ec7bd02",
"author": "Kennyatta Jeandron",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKM8fmrSYZf8BijpvCfN36INPk1UIfuXY4WkH0CE55KARRXaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very satisfied with this storage unit. Tim from this location gave us the best deal for us when money was tight. Very clean unit. Very quiet.",
"date": "2020-12-16T23:20:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "c944d32f-ccf5-4e71-beee-001c548c490c",
"author": "Leslie Salinero",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUC981BMfFEWz_WBT1m1SHsltotICMWDaJJxwPN8yOi6RTfMZpy=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is super friendly and professional and the facility is immaculate and well maintained. Tim and Tracy were so kind and made a stressful time in my life more comfortable with their care and quality service. Highly recommend this facility!",
"date": "2020-12-07T23:40:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "db1d538b-1bc8-4975-bed4-f32bf32b8068",
"author": "Melanie Kennedy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-iRfBjRFgD2rSuLhAK2ofNptp00NIH31-k1uC9ExTmCs6ng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great costumer service. Tim was so helpful and informative. Facility is very nice and safe.",
"date": "2020-12-05T22:18:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "e7e666f8-6f33-43ee-a97f-6ba2aee687de",
"author": "Jamie Boteler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW224tphCHK0cnrT80ZWUrMpWjG8JhvZ0MdVopG2fq-AFegD9g_wA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very informative staff",
"date": "2020-11-22T05:24:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jamie Boteler, thank you so much for your positive comments about Safeguard Self Storage!",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7c716ff9-0281-4493-bc40-37ae0c5344d9",
"author": "Marilyn Deluzain",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8fATH6xcA_uO5TJorlVb68iOn3a55HhwW-Llb97PQsvUdj3t0uw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great costumer service, Clean, great security.",
"date": "2020-11-07T21:51:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Marilyn Deluzain, thank you so much for your positive comments about Safeguard Self Storage!",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "a07e3ae8-d030-4d1c-a850-2b3f2a654a11",
"author": "Christian Wolff",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYNjj3nRMf3eemZjDxJ3mNjQAyMhbrDKR-GSaXxO5_D3_SzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim Lima, the assistant manager was great and made the hard working day a little easier on us with his exceptional attitude and customer service. He was quick and efficient in answering all our questions accurately the first time and the entire process was a breeze. Thank you safeguard!",
"date": "2020-11-04T20:57:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Christian Wolff, we're glad you had such a wonderful experience with us!",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d616d4bc-c97b-42db-b264-02c0e66a76d7",
"author": "Kirsten Tibbetts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWAtGX_VzTobfSD3wkLiMHfH_SAPEoUCZvxO_vmP-9UeHx2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "The property was very clean and neat, the tour was great they explained everything and showed me around. The staff is very nice and went above and beyond.",
"date": "2020-10-23T17:20:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kirsten Tibbetts, we are very happy to have provided you with such a positive experience!",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6a04262a-27cc-42c5-913b-95d82407315e",
"author": "Nathaniel Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKU2BgeB4EOT37GVRw7GvplxOvphf7c1H2R7jgfczFkYw9Ekw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and very secured. Tim have been a great help and provided excellent customer service.",
"date": "2020-10-21T14:45:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nathaniel Jones, we are very happy to have provided you with such a positive experience!",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "5e66aea2-cccd-4241-90d8-7cbab2322122",
"author": "Jeremy Bergeron",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOnuJWLoOhQ7KcR_8rabiuT4yaYWjQfqBlHiQOpaGW1kS_LsY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was very detailed in explaining the security and amenities with the facility. He showed me how to correctly lock the storage unit so my belongings are safe. Overall experience was very good! I definitely recommend coming here for all of your storage needs!",
"date": "2020-10-02T15:41:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeremy Bergeron, we are so happy to read such a great review about Tim & Safeguard Self Storage!",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "684267bc-aee9-4a28-8ee2-99b66d97ff2a",
"author": "Herbert Carrie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMgLpoSRzQ7KXlQLIMVxWil03ezXW7p0TyUWZwDBY-TbSI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything was real nice Employees arevery nice the storage unit is nice the size I wanted The affordable price I was looking for.",
"date": "2020-09-26T16:30:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Herbert Carrie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2021-06-23T17:19:25.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "888f05fd-bff7-4630-a959-aa5754a82851",
"author": "Fisher.man@gmail.com Hunter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI24CGPYbk-yd2jkeR4oKNF22xnpaBkom66WyaisyXrDms4Ww=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tim was very professional and quick. The facility is extremely clean. 2nd time renting here and very happy!",
"date": "2020-09-14T16:27:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Fisher.man@gmail.com Hunter, thank you for your kind words and this wonderful review!",
"replyDate": "2021-06-23T17:19:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b0c0fcc3-36e2-40d6-ab0b-fc5af3e65627",
"author": "summer paul",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIF8ravXTXkeZ1MblCgh0jROMsw5uxf5AQ3TI2Ol34-AzmWWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had a great experience with our service. Tim did a great job at explaining how the services work. He showed us a unit that suits our needs very well. We have used Safeguard before and would highly recommend it to friends and family. Thanks for the help and for making our moving a whole lot easier.",
"date": "2020-08-31T14:49:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Summer Paul, we're glad you had such a wonderful experience with us!",
"replyDate": "2021-06-23T17:19:33.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "0eb2d60f-0310-4135-91cd-05f3aa32b9b3",
"author": "Megan McAdams Edsall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsaRBQkuDvsHYsI6HRm6Rq55lrPs5DgmLMcH_pzXJI18TMsFNtIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome customer service and smooth process of renting out a unit here! Tim was super helpful and explained everything thoroughly.",
"date": "2020-08-25T14:59:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Megan Mcadams, we are very happy to hear Tim provided you with such a positive experience!",
"replyDate": "2021-06-23T17:19:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9d738b3d-245f-447f-96d2-d81c83febd32",
"author": "Brian Cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQd7XAZOYE6mQJ6vY9a5uywLKAOFre54Iuvh8uekrloks0v-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, great facilities. very good prices",
"date": "2020-08-24T17:58:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brian Cruz, we are very happy we could provide you with a positive experience!",
"replyDate": "2021-06-23T17:19:33.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "09e712af-debe-4e77-8abc-b450d6538491",
"author": "Kevin Landry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWzVMk4R71ErV5E7ro1wdWJj0UTTUjNrUTGWNi6rNW82m7g5AY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything went perfectly. Tim made sure to explain everything including all options for unit size and all extras. The facility was spotless even while being remodeled. I feel safe after my initial visit.",
"date": "2020-08-01T15:52:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kevin Landry, we are very happy to have provided you with such a positive experience!",
"replyDate": "2021-06-23T17:19:33.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "55dee689-490c-4d91-b95e-c2dc81fc1be7",
"author": "Jhade Watts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhnGr00Gx3YN-JnuuYqV9D0dRjR7Ry7uqyks_Xes71khtPoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage facility is very clean and secure. Great customer service. No hidden fee, all fee associated with unit explained up front",
"date": "2020-07-27T17:45:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jhade Watts, thank you for sharing your positive experience!",
"replyDate": "2021-06-23T17:19:33.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b75a6a29-ecc7-4279-b82b-1407fad955da",
"author": "Mandy Hupin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMa1e1nIMaywrRPT7370bK7ZGM2HjjE_qauLYJCoeqI9et-4tk=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a wonderful place this is the second time using them. Friendly service very knowledgeable on all there services and supportive on all my needs. For example places for movers and places that can pickup things I’m not keeping and getting the best deals that are available. Ms Tracey kept in touch with me for any all needs that I needed with a wonderful personality. Thank you for great customer service and not changing your great customer service and support.",
"date": "2020-07-22T19:25:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mandy Hupin, reviews like this give us motivation and help us ensure we continue to provide high-quality care. Thank you!",
"replyDate": "2021-06-23T17:19:33.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0b98786d-29fc-4f62-ba2d-ada614a8740c",
"author": "Gabriel Delatte",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3Yo86G-ALJ1QP9DeQt4xCQvWfgs1DH9e_--sTFt3DjRadQ7s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Beautiful property. Tim was very detailed and helpful. Definitely feel secure storing here",
"date": "2020-07-08T15:16:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Gabriel Delatte, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.",
"replyDate": "2021-06-23T17:19:33.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "7f01ca96-83ca-4672-bc9b-6cb02e97fa4b",
"author": "Romanda Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpecUnAWQvZ1CRWG7SK76XznDtZ3HS5UNfPiFXCsIch-2xhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This my first renting a storage . Tim was here when I got here his energy when he started talking to me was everything. He help me figure out the right unit for me I pick the wrong unit at first online . He didn’t leave no information out explain everything to me from top to bottom. When ms Tracy came in she was so nice and ready to help when she came in I would definitely be back anytime I need a storage and let everyone I know to come here . This the best customer service I ever had no matter what place I went to",
"date": "2020-06-30T20:05:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Romanda Johnson, we're happy you found Tim to be so supportive during your experience here at Safeguard Self Storage.",
"replyDate": "2021-06-23T17:19:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9f5249f9-9a70-4de2-8a7c-1bae8555d085",
"author": "Edgardo Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI16bKqIoYjskPbrIvXGFRGOZCmngUqDMuPY0g4jtdoRDS04w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice and friendly atmosphere!",
"date": "2020-06-20T15:42:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Edgardo Garcia, we are glad we could help!",
"replyDate": "2021-06-23T17:19:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "29129475-a1be-4e58-a714-fabee449af1b",
"author": "Carolina Ruano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJUW7WsZkvvfxJhDBA2z-aTp_ktHX5C9VnIdk0ylBtgQCnXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "AWSOME experience Tim was awsome very professional and great price and very clean units.",
"date": "2020-06-15T17:02:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Carolina Ruano, we are so happy to read such a great review about Safeguard Self Storage!",
"replyDate": "2021-06-23T17:19:33.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bce2423b-a681-4902-845d-38368b861626",
"author": "Luisa Ruano",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBoppCkOwePN0X-Fufq0aHHBdHH_KSlwNJTDIBi7Vzvxf_tV0S=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Tim was very helpful! Everything was very clean!! Great experience!!",
"date": "2020-06-15T17:01:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2021-06-23T17:19:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fd027eab-32cd-48e6-9e0b-c888c48dddb7",
"author": "roblox is cool ok",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3YAwFYxaMe8PpILo7h3pxBhVnsMsHIRdmZnkmzzzuVjqXBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim gave great customer service! He broke down every option I had & explained them very clearly. Also , the property is very clean & safe! Shout out to Tracy",
"date": "2020-06-10T16:43:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Roblox Is Cool Ok, we're happy you found Tracey & Tim to be so supportive during your experience here at Safeguard Self Storage.",
"replyDate": "2021-06-23T17:19:33.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "0a57d2ab-3968-4609-955d-a43579ee75f0",
"author": "Holly Kimble",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1bUtu---Ka_B1_lQrbPAGaUhZIVJMT2OfGJ8enL4ruNS8Iw=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is not my first time using a storage facility, but def my first time I’ve had this great of customer service. Tim was very helpful and he had a great attitude. The facility was very clean!!!!! The location was perfect. It was all around the best storage facility I have dealt with.",
"date": "2020-06-01T14:40:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Holly Kimble, we are so happy to read such a great review about Safeguard Self Storage!",
"replyDate": "2020-06-23T17:19:33.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "36c06652-0e86-4e2c-9db6-4eaaf8b6fb49",
"author": "Jennifer Dickens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLikqqm4VjVtoo66WRvwh9MKm2pOW27i8vjGHJI5NNBM7_9Xw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was very helpful and courteous. Super clean facility!",
"date": "2020-05-30T19:42:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jennifer Dickens, we are very happy to have provided you with such a positive experience!",
"replyDate": "2020-06-23T17:19:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "21ac344f-6af5-4daf-b06d-fe7905fb6b2d",
"author": "Lindsey Luther",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIK4YwmqxRiUWRB2ez5W4J068o95900Vp02v-SmIjzG-lbAvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Exceptional customer service!Tim was Very detailed and super friendly! Space was INCREDIBLY CLEAN and well monitored with security cameras. Did have a couple of extra fees when I came in, but does not reflect the service I received today.",
"date": "2020-05-20T16:26:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lindsey Luther, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.",
"replyDate": "2020-06-23T17:19:33.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "2461f1a1-9863-4c2d-9eb2-7d82e67f8579",
"author": "meilyn perez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXncqn2WHJW45q-OPNjdF_qOknTx69_9polOw7acao2DtZXxFJNEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage environment very clean, Timothy is the best great Custumer services , will recommend this storage THE BEST\n\nRecomiendo este lugar! es muy limpio y Timothy da un servicio excelente.",
"date": "2020-05-16T19:34:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear you had such a positive experience with Tim!",
"replyDate": "2020-06-23T17:19:33.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "7d91812c-5b02-4796-9244-cfae8a79ce98",
"author": "Matt Keator",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUD9mtJSFt1xf3cxqi_lwoD0sDf65tBZa4w54TqhDgY44IqY-SnVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim gave exceptional customer service! The property was immaculate. After renting storage for years, this is the best by far!",
"date": "2020-05-15T21:19:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Matt Keator, thanks for your praise and kind comments about our location & team.",
"replyDate": "2020-06-23T17:19:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5a89a423-39f8-4738-8e64-74a93b626e4f",
"author": "Pam Hansen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPbMrAP30pV3SNhdr2coM_02tE1BtZPYTuG0P9DtHj--z5Bw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience! Super easy online registration. The facilities are clean safe and extremely well-maintained. Special thanks to Tim the assistant manager who walked me through the process and showed me excellent customer service!",
"date": "2020-05-12T19:30:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Pam Hansen, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2020-06-23T17:19:33.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "cbbecafc-7149-455c-bbc1-0af9d4143a3d",
"author": "Chris Aurelio",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUf9kvhUQinc51_MrGatXqfCctwXhgGKGv3hYPuZ5moyEK51Rhr=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean property, quick process to get a unit, and Tim was very friendly and helpful!",
"date": "2020-05-06T16:22:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chris Aurelio, we are very happy Tim provided you with a positive experience!",
"replyDate": "2020-06-23T17:19:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a6c44915-45c2-41fa-8df4-0087d18421d0",
"author": "Skorpion 77",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtIlCFNOcHsy9UgvJ5lPxRdiDSE8Gx1URKH9S_yKluENR9zIk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service. Tim was excellent. I received a nice thorough tour with options. The facility was clean and COVID-19 compliant. Tim has his PPE on. Awesome first impression",
"date": "2020-04-14T16:17:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Vanisia Winston, thank you so much for your positive comments about Safeguard Self Storage!",
"replyDate": "2021-06-23T17:19:39.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c5962e1a-8215-40c1-b8ee-58f69f50e96b",
"author": "Clorita Birdlow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXmqlhCWsJqUyUQwa6vMt9_CeW-fU6gSix1t1YNWm86VSGaRsy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was awsome! He made the rental process as easy and fast as possible. I actually needed to upgrade my unit and he made it happen with ease. Thanks for great service Tim!",
"date": "2020-04-11T19:24:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Clorita Birdlow, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2021-06-23T17:19:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "13de7d22-1549-4dd9-8a03-23d7b3080a6b",
"author": "S W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIydCK_M5OuAOn4UI4Vgx9bz-IhRAOZ_W7wzrjwx7zqpRp4Tw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was a great help and provided excellent customer service!",
"date": "2020-04-04T17:59:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Suzanne Whitaker, thank you for your kind review; we are happy to pass along your comments to the team here at Safeguard Self Storage!",
"replyDate": "2021-06-23T17:19:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eb9cb145-b072-4dbe-b642-494ecacbbc3c",
"author": "Joan McCarty",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWII295F28VNUn-Lfo-ywbUuzho430T4aki6Qmv-UZ_A-K9Uht7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from Tim and Tracy. The property is very nice and clean. The storage facility is safe and has cameras to keep you safe and not dangerous.",
"date": "2020-03-20T22:13:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joan Mccarty, thank you for your kind review; we are happy to pass along your comments to the team here at Safeguard Self Storage!",
"replyDate": "2021-06-23T17:19:39.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "b57a84a6-4354-4d2a-8edb-0a8e259d3fab",
"author": "Quality Design Flooring",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWX4WUrf-5WARieNxl2E1dGOF4SAhVsVXkgjv1hHC5fyfl8Yazk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good size storage and amazing prices\nTim was very helpful",
"date": "2020-03-10T22:24:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Elton Ferreira, Thanks, we are glad we could help!",
"replyDate": "2020-06-23T17:19:39.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "481e5c2d-5bff-47ca-9643-050986867323",
"author": "Ryan Maldonado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQ9PUDYtEJW_5G8Rl9DTAA86nFxH7ZA2miUSPCb9DAxWmPgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from Tim and Tracy. They got us exactly what we needed and made it very easy to rent a storage unit for the first time.",
"date": "2020-03-07T21:22:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ryan Maldonado, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2020-06-23T17:19:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cfefe08c-4b94-438a-8e91-4dab17be3133",
"author": "Gabriel Rivera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhpCrWzarseduRkfJy3SQ2E2xD1oqVX-psDHzhufd_wcapuwt8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Well I love the way how the service was a easy, tim is the guy who help me with all the process very nice person and someone who can trust, because he always try to help you and give you the best price and service",
"date": "2020-03-02T23:18:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Gabriel Rivera, thank you for sharing your positive experience!",
"replyDate": "2020-06-23T17:19:39.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6bd8d9f6-95ef-4109-b2a7-1373cbb231fd",
"author": "Ashlie Hughes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhsSlCLjM7VdWEPjcPBV3z9HdPWVU1WflfWvSk6zJT6qXhbAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safeguard has great security and very well maintained. Tim was very helpful with helping us choose the right unit and showing around the place. So glad we switched over to this storage facility!",
"date": "2020-03-02T22:34:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ashlie Hughes, we are very happy to have provided you with such a positive experience!",
"replyDate": "2020-06-23T17:19:39.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "ba1ab106-2097-4fd9-81b8-0fea55067a65",
"author": "Ryan M (zonuM_Orion)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX02G20hnbPovpXIhj28vv1Lqx61xrv55rNbMdgEaZTFSChEek=s64-c-rp-mo-br100",
"rating": 5,
"text": "The property is very well kept along with security.\nThe insides and floor is always clean and clear. The security is outstanding! Safeguard is one of the best storage companies however, this one is particularly is The best. Customer service is a 5 and a half star! Tim is amazing and knows the in’s and out’s and treats you like family! They do not treat you like a customer, they try to give you the best price and never over sell you on anything! Highly recommend this property!",
"date": "2020-03-02T15:58:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ryan Munoz, thanks for your praise and kind comments about our team.",
"replyDate": "2020-06-23T17:19:39.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "dec9b1b7-1ec8-4488-8c40-9d3254c3f7f7",
"author": "Dayana Frazer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWErBTUUGox2f-VseYoCjelOmmZ5fJUK98M0iWOgC1dlUOb3UuB=s64-c-rp-mo-br100",
"rating": 5,
"text": "The location is very clean and safe. Mr. Tim was extremely helpful and nice.",
"date": "2020-03-02T15:54:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dayana Frazer, we are very happy to have provided you with such a positive experience!",
"replyDate": "2020-06-23T17:19:39.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "1f1ab215-41ed-4e01-b52e-d7d8d2bcbaec",
"author": "Elgine Barbarin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJThuxLGIvtVQRY7-rUPopB--UYG3jTU7hwNoOWRnyvYBQBDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr.Tim was very helpful and informative! Clean property! Highly recommend",
"date": "2020-02-26T21:16:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Elgine Barbarin, we are glad Tim could help!",
"replyDate": "2020-06-23T17:19:39.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2ce97bf7-d78c-41ff-b0c6-c2012fa0e4e9",
"author": "THEGRÏDBAND",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXppIXdLAL0GfQtjXsg-XJkeVPAjiElp2_KcJBB8_VM97-0Gu8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service. Tim was super helpful and got us squared away perfectly with our storage.",
"date": "2020-02-16T17:47:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thegrïdband, we are glad Tim could help!",
"replyDate": "2020-06-23T17:19:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "88e97fe5-56ff-469c-a950-6ff5fffdfa32",
"author": "Jaelyn Jarrell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINWkaNhlzlXwoI4cqhFzkGqT94CYIoa1m5pwMf_xogq6YI2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safeguard is an amazing storage space it’s very clean which is a must n AC control n safe they have cameras inside and outside the Building n there an Alarm witch make me feel safe that my stuff is safe and over all Great Customers service with Tracey T and Tim L. There very Helpful.",
"date": "2020-02-15T19:15:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jaelyn Jarrell, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.",
"replyDate": "2020-06-23T17:19:39.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "daf665a6-2c5a-4b0a-ba46-4a9db8ffab07",
"author": "Mark Koenig",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNhCi4NAEfV8NC1Nreai-LJJS_fuhTFnS7ZhPNT8k44B87eRk5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place too store your things! Tracy and Tim both a great job managing this facility. Its kept really clean.",
"date": "2020-02-08T01:54:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mark Koenig, we're glad you had such a wonderful experience with us!",
"replyDate": "2020-06-23T17:19:39.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "552b3a58-1ff1-4464-ae27-6467395c5a3f",
"author": "Rico Reed",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxCuoW4i_gZnIhehqs232O6HO3cibtTfzifoDl4s-VhqKIxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim is outstanding ....Place was clean..",
"date": "2020-02-06T11:12:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rico Reed, thank you for your kind words and this wonderful review!",
"replyDate": "2020-06-23T17:19:39.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f857a1c0-3960-42a4-a4e4-17ef9d70dbb2",
"author": "Shane Toler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzahxRwW71Z9Zi8CWOWSVIBddxgZvtAM9HRQRK0ZOXwmllGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Looking for a clean safe facility to rent. Safeguard storage is very clean and your staff, Tim and Tracey are very helpful and knowledgeable about everything and answered all my questions. Thank you very much for the worry free experience.",
"date": "2020-02-06T08:48:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shane Toler, we are so glad They could help! the less stress in life , all the better.",
"replyDate": "2020-06-23T17:19:39.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a5e741eb-73eb-4a4b-a065-1ee2b001786a",
"author": "Sophia Dunn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWyLOhgM4SHPJjgcxX7cmEVGDUZYIrJFtsJ1wcgL4bZhPOqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Went to the property for a tour the property was cleaned and I was impressed with Tim and Tracey customer service skills, I will highly recommend this place to anyone they were very detailed in explaining to me what i need to store my belongings",
"date": "2020-02-06T08:26:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sophia Dunn, thank you for sharing your positive experience!",
"replyDate": "2020-06-23T17:19:39.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "311792c1-1954-42e6-85d4-eaac3de5e985",
"author": "telvin campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1VX4iQX8dGS7AHxrnCGz8ajUFZ2Q1AGL64AXjED7z1czs_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-01T23:04:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Telvin Campbell, thank you for the high star rating!",
"replyDate": "2020-06-23T17:19:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b63226f0-4dfa-43d6-ba62-f218cbad34a8",
"author": "Kurt J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsKMkW7_XOHMfYT_UsR86v6Py3C8LRq8xyJBkQeRqellHi0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent personable service from Tim and Tracey. The facility is always locked and clean. I highly recommend Safeguard to anyone I know.",
"date": "2020-01-31T20:20:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kurt Jusselin, thanks for your praise and kind comments about our team.",
"replyDate": "2020-06-23T17:19:39.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "5f69d704-0eb6-4019-9c8c-0f4e5fd2e83c",
"author": "Dapper Tint",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4S6nefpVtRphMLqYgKSDGjdRencI3glBAAjQagCFEKandiePo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim is a great manager and very thorough, there wasn’t a question that went unanswered. Building was very new, updated, and I felt my property was protected. Very easy location to find, highly recommend!",
"date": "2020-01-31T18:11:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jaemoto, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2020-06-23T17:19:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a1199cf8-8c53-4368-af7e-0d3a6c37169d",
"author": "Big Fisher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIl3Q7MK3LynrkY0HOJr3snNxS98T5eIthJ6ohcoV7OkvkXlA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This property is PRISTINE and well taken care of. The bathroom is the cleanest public bathroom I’ve ever seen. Tim is amazing and well put together. He’s sincere and straight to the point. He gets you into your unit as fast as possible while keeping a nice professionalism about him. I honestly don’t know how this place would run with out him. He is truly the back bone of this place. My family has rented with him and this property well over 15 YEARS! It was a no brainer that when I needed a unit , Tim at safe guard self storage was the FIRST person I thought to call.\nThanks safe guard !",
"date": "2020-01-27T23:47:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Big Fisher, thanks for your praise and kind comments about our Tim and his property.",
"replyDate": "2020-06-23T17:19:51.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a50f8c29-49d5-4992-aafb-cd18e4865605",
"author": "Aaron Reller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0GVnVrHY2AXeSpwAEUaDPwaKm_LMLVCFGMjfUquviLLh5Rns=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-27T22:37:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Aaron Reller, thank you for the high star rating!",
"replyDate": "2020-06-23T17:19:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ac24bc2d-8abc-4cce-adaa-22b46647d6a6",
"author": "Abigail Reller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMBbAB4J-rgYg9zI5SX5bhFGnUDAUOLMY7kUklzZLCQr-k3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such an awesome experience! Thank you, Mr. Tim!",
"date": "2020-01-27T22:35:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Abigail Reller, we are very happy Tim provided you with such a positive experience!",
"replyDate": "2020-06-23T17:19:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4833dc5e-7d0e-48bd-bc76-5b75408ef20c",
"author": "Ashton Noble",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRxPrSH_4WtRXlC11Rk1VXcEoVYzT1fFMILpSh_Sv08yB8rg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Hey im new to safeguard storage. And tim. Assistant manager has very good customer service explain everything about the property to me and I am most likely to recommend someone here .. thanks",
"date": "2020-01-27T17:54:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ashton, Welcome to Safeguard, we are very happy to have provided you with such a positive experience!",
"replyDate": "2020-06-23T17:19:51.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "13ce0cfd-a77c-4816-9cb8-cea264fa000f",
"author": "Ralph Gisclair",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8MP4pzBNLrWvSEAc80aLKccUxbXw8V-4-WJM-tROH0sNKXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always receive great service and impressed with cleanliness of the facility. I will always use safeguard self storage for my storage needs!",
"date": "2020-01-20T22:32:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ralph, Thank you for being our customer and this great review.",
"replyDate": "2020-06-23T17:19:51.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "3d83abeb-b253-4208-984c-a4ec43cf9740",
"author": "Leasa Lea",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjP3wKaTvjy-_4kXrCPJP8BSjGOLVMQ307cZn5-MmU8BDK7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim gave me a courtesy call this morning and asked if I needed any assistance or had any questions before arriving. I truly appreciated that and found that to be very professional and courteous. Upon arrival, Tim was assisting another guest and took the moment to greet me and apologized for the wait, also offering me a cold water. Once it came to my turn, Tim once again greeted me and thanked me for patiently waiting, which was of no bother. He also thoroughly explained the entire facility and the secure measures in place. May I say that I was also very impressed with the cleanliness and upkeep of the facility. Just before the tour, Tracey entered my information, saving time. I admired the team work. It works very well, I by all means would recommend Safeguard on Riverside Dr. from the courteous manager and assistant manager alike, the security measures, as well as, the upkeep! Thank you Tracey and Tim for your kind and professional service! The pleasure was truly mine!! I will definitely recommend your facility!",
"date": "2020-01-18T18:45:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Leasa Lea, we're happy to hear you had such a great experience with our team!",
"replyDate": "2020-06-23T17:19:51.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "101126e7-8500-4b3b-b15e-30fc8fd10b1b",
"author": "Belle Berry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDkI4f7ZB_NjK4v93NkSD97NTITPakDyb4oM0_7iNwYn2_aDGa=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim has been great with making us feel safe and walked us through everything and then some. We are so happy with the customer service. Plus the place is so clean and the security is a plus. Also easy to get to. Thank you safeguard for making this easy.",
"date": "2020-01-18T17:25:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sara Berry, we are very happy to Tim provided you with such a positive experience!",
"replyDate": "2020-06-23T17:19:51.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "f129b58b-0529-45ab-9a9e-296a68cfbb0d",
"author": "Camille Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIImQVwvIVhjyJvy0eBn0E-Ar_yWHElBgrILqP69xKi6zuMMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service was amazing, both employees are very helpful. Tim was very polite and willing to answer any and all question I had.",
"date": "2020-01-11T20:11:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Camille Lewis, we're glad you had such a wonderful experience with us!",
"replyDate": "2020-06-23T17:19:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a313adfc-c991-4a36-8267-d176346afb60",
"author": "Jerome Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdNghCGEZLGs5AFzvgugjZv8xx1xyT54i0WHA3M4UiR2qASQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good Tim is a very good manager.",
"date": "2020-01-06T19:08:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jerome Jackson, we are very happy that Tim provided you with such a positive experience!",
"replyDate": "2020-06-23T17:19:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "529e473c-001c-4658-9aaf-63d66885716d",
"author": "Ms. J. W.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEU2al8Mg2LVqfTk6kH-j_Gj4E9WRn1kTIsyUitFKfzOwkve8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This place was IMMACULATE!! EXCELLENT CUSTOMER SERVICE 👍😊👍\nTIM WAS AWESOME! MS TRACY was sweet as well ..!!🌞🌞🤗🤗",
"date": "2019-12-14T21:19:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jacqueline Whitley, we're glad you had such a wonderful experience with Tracey and Tim!",
"replyDate": "2020-06-23T17:19:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c79badc8-208a-430f-b445-467a39f0c08c",
"author": "Brian Andrews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIN_NWNA71gNwj066xC8sSdJw5X1G3n9eS1GPktroEH0FqsaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "All good. Tim answered all questions.",
"date": "2019-12-08T19:14:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-06-23T17:19:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e5c16a36-c406-4f93-8c10-176f8f0de1c7",
"author": "Patrick Petersen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJO3RzTCSemoNEyrSmPe6Q35uDYx-oDrK6vl8U9-IqtuEseGA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly staff and they are glad to work with you.",
"date": "2019-11-30T21:18:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Patrick Petersen, thank you for the high star rating!",
"replyDate": "2019-06-23T17:19:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "899eb716-9414-4462-ad37-f07890939aee",
"author": "Sheryl Cato",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKvPG0KSnEejIEW-KPSIuvqdwQ8eKxt0eh6bX-X4XlaPMHEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was very impressed with the property. It was so clean and very secure. Tim was very nice and helpful in showing me all the different size units I wanted to see to make my choice easy.",
"date": "2019-11-29T18:36:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sheryl Cato, we are glad Tim could help!",
"replyDate": "2020-06-23T17:19:51.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "19c1440e-c22f-4bb6-9e33-8faa490abeeb",
"author": "Hanna Fernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRm1oi7dKi26Ny_3Lzfnktc2Q1-ZfbfoaScMbCCannA-hnhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Went to get a storage unit never having had one before and the staff were wonderful,very helpful and enthusiastic. Tim was great and very knowledgeable and able to answer all my questions. The facility is clean and well secured and I feel completely safe leaving my belongings with this company. I would 100% recommend this facility to anyone interested.",
"date": "2019-11-21T19:01:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hanna Fernandez, we are so happy to read such a great review about Safeguard Self Storage!",
"replyDate": "2020-06-23T17:19:51.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "40ebdfd1-b737-4381-9153-21488314fce9",
"author": "Ms Tiffany Berryhill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKS8TiS_nx2yvzYOmJKRnSl6DpkrHKSwkZ9aHtp--L_2NsgiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience here with mr. Tim was very professional and I’m very impressed with the cleanness of the company and the security.",
"date": "2019-10-27T17:33:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ms Tiffany Berryhill, we're happy you found Timto be so supportive during your experience here at Safeguard Self Storage.",
"replyDate": "2020-06-23T17:19:51.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "97f3d659-18b5-4283-a955-113c6afe929b",
"author": "E Zig",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbLHfzsom6pqVrnE6bpXbCLwe_fvXYfGTGM1kZgCxKVNDYyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great property location, and superb service from Tim. Worth all five stars.",
"date": "2019-10-07T14:21:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "E Zig, we are so happy to read such a great review about property & Tim!",
"replyDate": "2020-06-23T17:19:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9cfe0cc7-136f-4afa-9e10-d87ad29d6d5d",
"author": "Johnathan Reeves",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQkyu-ACnDQHOVkUwhSRKCK1_qb3QI1JgOrrAzFEmroJ88pzogqA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tim the assistant manager was extremely courteous and friendly, the property was clean, he directed me towards the best unit possible for my needs. Very convenient location, found by memory, location not popping up on Google.",
"date": "2019-09-25T17:28:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Johnathan Reeves, we're happy to hear you had such a positive experience Tim!",
"replyDate": "2020-06-23T17:19:51.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "09401d53-082a-4c1c-995c-ae374da132e7",
"author": "EEG JCR",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIofFAJPXQkBwNXaKKSBkjq56ULLGCgGQttEmUu_8wItF5UHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Walked in to rent a storage unit and met Tim. He was super friendly and helpful. Prices were on par with other units in my area and the specials helped to bring the price down. Secure, well lit, and access hours are great. In and out in about a half hour with my rented space all set. Thanks Tim!",
"date": "2019-09-23T16:02:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eeg Jcr, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage.",
"replyDate": "2020-06-23T17:19:51.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "dbab68ae-d9a0-4caf-8b97-24d9514fb1b5",
"author": "amanda Blamowski",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCkSMBH_atpDKYsa94cDyU7zsFOn-I9Is9wpSd_hhdix6j=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick, easy, clean and spacious! Tim explains everything and gives a thorough tour.",
"date": "2019-09-16T19:04:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amanda Blamowski, we are very happy we could provide you with a positive experience!",
"replyDate": "2020-06-23T17:19:51.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "65b114ac-10ed-48c5-85cd-34c87da149c8",
"author": "Claudia Rodick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVozxZmQSOF8-AuLYqNebUTZNTnkha5WLSdv8R3D5RAMAbl2G29=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean climate controlled facility. Knowledgeable staff.",
"date": "2019-09-07T02:41:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Claudia Rodick, we're glad to hear you enjoyed your visit.",
"replyDate": "2020-06-23T17:19:55.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a1732799-4b9f-4e06-b930-1c1247f175ea",
"author": "Vincent Rizzuto III",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtYoTNGhlUcGe7sinjsqEg2VB4RNdnejuzw8ij46nlrIAhEIvXNQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tim and Trish were exceptional with customer service and very helpful. The building was very clean and the procedures were explained thoroughly. Very happy to have chosen this storage facility.",
"date": "2019-08-26T17:07:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Vincent Rizzuto Iii, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage.",
"replyDate": "2020-06-23T17:19:55.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9b8f2549-5a3a-40d3-bf09-3412b0e671bd",
"author": "Gary O Neal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLppyp6H5L-uD8R9d33nYiLUj-KUlM3Accqyio6677BOuQQGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-08-23T16:23:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time ,5 stars !",
"replyDate": "2020-06-23T17:19:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b49c945e-761b-4a75-bc11-7b1eb0ae8a76",
"author": "Michael Manning",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsKwgkQs9CWGTQqkP5VP7VUDtA3HKptSaHJqoJ3Hc-Ee1EApfC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Signing up for the storage unit was a really easy process. Tim was great and answered all of my questions.",
"date": "2019-08-16T17:45:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michael Manning, we are very happy to know Tim provided you with such a positive experience!",
"replyDate": "2020-06-23T17:19:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cfa3ee10-13ca-45ad-b04d-b139db3a8558",
"author": "Christopher Fasola",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKY-0uJKr9vjXRPGjzHDYMLP69i1-uXdLUvNXpq7wtGv-wr5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is my second time to this safeguard on riverside in Metairie. The staff is here is very warm, friendly, and helpful. They are here to find the best deal for you and the best option for your storage needs. Tim was very nice and assuring in helping during this time of moving which is normally not fun but they make things easy on you. I’d recommend this place highly!!",
"date": "2019-08-12T16:08:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Christopher Fasola, we are so happy to read such a great review about our managers!",
"replyDate": "2020-06-23T17:19:55.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "9e1e87f1-2c79-46ff-8875-9749cd645927",
"author": "Billy Healy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdkrxdimZsF0I4qpPQuhChgFyGoKt7_NH5kmd9OCsyUxHUJw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast, efficient, and clean. Tim was fantastic. Got me set up and in my unit quickly.",
"date": "2019-08-03T17:42:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Billy Healy, we are very happy Tim provided you with a positive experience!",
"replyDate": "2020-06-23T17:19:55.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d8374aa2-ee89-41ff-9e75-525eec1a1e44",
"author": "Paul Neal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZCvFM7bFHTNxmBEQRiepM3CSlkOOhT2jljax65-TMdY6fsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean,very clean",
"date": "2019-07-29T15:47:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Paul Neal, thank you so much for your positive comments about Safeguard Self Storage!",
"replyDate": "2020-06-23T17:19:55.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "7ecb816b-45fb-4f13-8d81-033a80b19ee1",
"author": "Naja Battle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgVdkT4rFmQKaw4dqlgzDNHMsIW7dawc2ndnuzfCL7gU3-nw=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2019-07-03T21:51:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Naja Battle, thank you for the high star rating!",
"replyDate": "2020-06-23T17:19:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8f208adf-eeed-4f5b-bc8a-ccd438aa937c",
"author": "Val Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5U0a6fAMcpa1pO6YQKfnOZVSo1owU7h3lzpyGLK1H9VyoC1yG1w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place to store your stuff.",
"date": "2019-06-19T14:28:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-06-23T17:19:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "38d0de0f-f544-4784-af91-ef58a7f61606",
"author": "Christy Aymami",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVM6rJGi13zNo_bSWIopn669L9FO99eIp7ERTGH6AaS_x-a_A_E=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was searching online for a small storage unit to hold some personal items in, since I’m currently in between apartments. Booked my unit online, and first month free! I got my lock free also, a $18 value! Within minutes I received all of my documentation online and received a phone call from Tim wondering when he could be of service to sign my paperwork. This was a nice, personal touch! Upon arriving at the facility, conveniently located, I immediately noticed it was clean. Tim was immediately available to get me started. He took me through the property, showing me how to access my unit. He was polite and made sure to provide me with personalized customer service. These units are priced right, conveniently located and safe and clean. Totally recommend!!!",
"date": "2019-06-09T18:48:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2020-06-23T17:19:55.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "9891aa67-cbbd-4ef6-b039-44123829ce9d",
"author": "Ryan Spalding",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBK8HZ7Y2HFhlN-EdToPmWDFuRPJwyg5wDatmrzgeRD6P29Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Exceptional customer service by Tim. Property is well managed.",
"date": "2019-06-09T17:05:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-06-23T17:19:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3ccc921c-8a8a-413d-ac7e-2a8e83fea9d9",
"author": "Brick T",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVz_CGHpMqgZUuwqg_wtkdRnHx_IiOL4VBOjr7-73TejMUcXApp=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-06-06T14:43:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-06-23T17:19:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb9f3008-2a9b-49ba-aae7-b209ef90a3c0",
"author": "Chris Chupina",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPfPIrFmekZ0m9y58JQ-YIefWxhqFphLuUOaxxzsbxaH0vqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tracy and Tim surprised me and reminded me of my discount for referring my in laws to this location and made my day. They really are helpful 😀",
"date": "2019-06-06T03:21:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chris Chupina, thank you for your kind review; we are happy to pass along your comments to the team here at Safeguard Self Storage!",
"replyDate": "2020-06-23T17:19:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5f333c4c-ac0c-40dd-a29c-73957711eb3c",
"author": "Colleen Calderon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJhAsP-dVPp7_Q0LShrlr0nJE58qRxZQPft04FjB1lPgGQ6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim and Tracy has given great customer service. Very thorough in detail and provides plenty of helpful information during the process of deciding if this is the right storage site for you. Let’s just say, I’m sold on the unit!",
"date": "2019-06-01T17:44:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Colleen Calderon, thank you so much for your positive comments about Safeguard Self Storage!",
"replyDate": "2020-06-23T17:19:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "73439595-6516-4440-928d-bbde87872da0",
"author": "Kelly Block",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLChBrJxyJ96G3Rx-DZgdLzfVyRxm5pNrh0Y1NEB9fvHfeO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Our first experience has been an incredible and memorable one. Tim has been considerate, patient, thoughtful and thorough. We were sold exactly what we needed and look forward to being long-term customers! The customer service, availability, cleanliness and security are UNPARALLELED!",
"date": "2019-05-31T18:41:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kelly Block, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage.",
"replyDate": "2020-06-23T17:19:55.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "2c99ce29-3921-488f-b9f0-1567be07ed60",
"author": "Kellie Blanchard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI51r6tQho_Iw5AzwwuzCne8278A878qf1k4LW3vMXxy45lBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-05-31T18:36:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "58d0106b-4b3d-486a-94ae-dff17b4fff15",
"author": "Lisa H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGb99cjykuZOtmLz4ILX_1QU_1zkrNqvrLjiBF63No45-nSYKenw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim is awesome and knows his property. The property is clean, music is nice playing in the aisles and everything you might need is right there in the office. Tim explained everything clearly and took his time making sure I was comfortable with the rental process and got the best available rate.",
"date": "2019-05-31T15:26:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "7b5decd8-116b-4b53-bf00-4fa1603bf568",
"author": "Beth Lally",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtyn6wRl9ST5Hz6_d8y3WwIX0xZpqIM_XNVvoKYh6WcaQNbN1_UQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim gave excellent customer service. He was very welcoming, answered all my questions. I would highly recommend if you need storage.",
"date": "2019-05-17T18:15:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Beth Lally, we are very happy to have provided you with such a positive experience!",
"replyDate": "2020-06-23T17:19:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dca4174f-17bb-49b3-acda-6ae6cd3bc834",
"author": "Ty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLzo608ATG2-A4DzvWITmaONi2RFYvHdzTAyzh63wR-cXp6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean, and great customer service from Tim.. nice to find good customer service nowadays..",
"date": "2019-05-13T19:20:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ty, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.",
"replyDate": "2020-06-23T17:19:55.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "66c3ec92-49d0-4833-9bd3-7f91e5609613",
"author": "Naja Battle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlABbyhyQiHwWqMueEoPWFJyIBD2L4vcDEAzAgdVP0XGoTbrZI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Tim gave a tour and detailed information so there were no surpises at the time of purchase",
"date": "2019-05-11T19:13:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "30328cff-e9e7-4b91-ba46-299abdb02ab4",
"author": "Felicia Stinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL94dX7YcksKJVTSsfe_F2JtdljFLzrjYbmIeJhAsAkH77Mag=s64-c-rp-mo-br100",
"rating": 5,
"text": "I'm a returning renter and a lot has changed. Tim was very helpful in explaining all the changes since my last use of the facility. I was very pleased with the security upgrades. Tim was very friendly and took the time to show me a storage size that best fits my needs. Very professional and great customer service. Very clean, safe and accomodating facility.",
"date": "2019-04-17T02:25:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "9b4a8d37-55d7-498a-aa66-86f3d7855fac",
"author": "Andrew Kleppner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBTbrMZ3HzDVmh7KKJCbiQW8nhhcKJPNNBS0YcPzf0JcEjd_GP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service! Very thorough and upfront, gave me a tour of the property and worked to find the exact service I needed. Tim was fantastic and I am very satisified with what I'm paying for",
"date": "2019-03-25T20:56:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Andrew Kleppner, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2019-06-23T17:20:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "58548b97-0fb2-46f1-bc71-10c15da277f1",
"author": "Ramglen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoXI72EGYsRQxSRlZcH4yrDziU20p4tizF1nGfjXYJMGyUVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "We went to this location because of its proximity to our home and are very happy we did. Tracy and Tim were very helpful, providing us with answers to all of our questions. They are very professional and customer focused. They continously stressed how they were only interested in providing us with what we needed. There was no pressure selling at all. I recommend this facility to anyone needing storage in Metairie, Kenner or New Orleans.",
"date": "2019-03-23T21:44:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Raul Martin, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!",
"replyDate": "2019-06-23T17:20:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "435bf00c-ed8b-4a2e-ba78-798cb3a4df61",
"author": "Marquette Stevenson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLH8S-iegSGppPmCjwpx08Llb9Oo_e5L7QkbqiH2jjaMhSVow=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent customer service! From the moment we walked in the door, Tim took amazing care of us. Secure, clean- everything we needed.",
"date": "2019-03-17T17:29:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marquette Stevenson, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2019-06-23T17:20:09.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "5fbc91b9-afe8-4ee3-b041-84cf5d2f8b77",
"author": "Gerardo Orellana",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJr7qTh5PUa8FS0gTFWLl_AfTudg88CiT6eynFGI5603vLv0w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent customer service by Tim. Very helpful and was able to guide us through the facility and offer us exactly what we needed. Highly recommended.",
"date": "2019-03-11T20:02:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Gerardo Orellana, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!",
"replyDate": "2019-06-23T17:20:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a94b27ce-d2b4-45ea-89d9-c3e40f67c0e3",
"author": "Monica Bourgeois",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZMkL93di6f3512IR4mHNSm_tQQP5SHvmFivyMsb_ls8oFXw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim and Tracy were very helpful through my storage needs. Tracy gave me the tour during the week and Tim helped me to determine the right size for my stuff when I was ready to sign the contract. The facility is clean, well lit and secure.",
"date": "2019-02-17T20:13:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Monica Bourgeois, we are so happy to read such a great review about Safeguard Self Storage!",
"replyDate": "2019-06-23T17:20:09.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "e1fbffc5-2cfb-4103-93cf-05b290060d1e",
"author": "Elton Mather",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMVGb3_p9E7Mc6YBlqdZMuCX_-DcU0YYwrtDyxw5Vka0PnIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent staff - Tim was very helpful and full of information. Safe and secure facility.",
"date": "2019-02-17T15:47:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Elton Mather, we are very happy we could provide you with a positive experience!",
"replyDate": "2019-06-23T17:20:09.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "e14e692b-ba19-4f4b-846b-eb2135b51ec0",
"author": "Chuck Sabin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2z59CrqMcgf9Y0DuNl5V-XkiPPiZCNGC9PEqgJPgNJZIggEDD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim did a phenomenal job of showing us around. Facility is EXTREMELY clean and loaded with safety features.",
"date": "2019-02-16T21:43:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chuck Sabin, we're glad you had such a wonderful experience with us!",
"replyDate": "2019-06-23T17:20:09.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "c2a64a81-119f-45ad-8a17-7ab4d1b7a6d5",
"author": "Erica Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4q3w1Kb_vClJGT-WACfJdAHBQTqPsquQiibuszw4LR82xQ5m1tQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I went to rent 2 units from safeguard and the assistant manager Tim was amazing! He showed us everything we needed to know about the property. He was very friendly , knowledgeable, and helpful. I feel great about leaving my personal belongings with safeguard! It’s very safe and accessible! I’ll be using them for all of my personal storage needs in the future!",
"date": "2019-02-11T18:20:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Erica Smith, thanks for your praise and kind comments about our team.",
"replyDate": "2019-06-23T17:20:09.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "b4eb94fb-09b1-4b31-b971-486734d731de",
"author": "Teldra Minor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTTxMuJzWC0Igw9rN5m98WCxxu8FVIh9bxPwR0AjZsOUbHng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great custom service!! Tim was very helpful security is great here i love the golden Hall. Come by and see Tim...",
"date": "2019-02-11T18:18:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Teldra Minor, thank you for your kind words and this wonderful review!",
"replyDate": "2019-06-23T17:20:09.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "6906b572-4de5-4a45-96f2-f191afc25924",
"author": "Davona Hayes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzUYHZ4dA5Zhicn3CA-VHj7PuEZt6eJdK6GqakV3nh4rPhFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The place was clean and easy to get around. The customer service was clean cut, very friendly, very informational. Tim was extremely helpful, friendly and gave me the best rate☺️. I was really pleased with everything.",
"date": "2019-01-29T22:32:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Davona Hayes, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.",
"replyDate": "2019-06-23T17:20:09.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a82d62c8-72f2-4284-84c8-367e4722e7f1",
"author": "Genevieve Wisdom",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYoYufS3QvIDZBhiGDltkiWtuU6ASUdzLTwnGzWCYZvb_E5B1E=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and care. Cheaper prices and great security",
"date": "2019-01-26T17:39:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Genevieve Wisdom, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-06-23T17:20:09.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "861b1a30-5c32-4467-bbc9-4a54412fb255",
"author": "Layna Santiny",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINLUohwejwsIN7BfZNcOFE57Y2fMi8pz4kUCQJNzGKK1dhgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2019-01-22T21:45:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Layna Santiny, we really appreciate your positive review!",
"replyDate": "2019-06-23T17:20:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e9429418-f300-4cb6-aa62-9b215f090dd4",
"author": "Spencer Arrechavala",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlbiPadmfAPouk88KTWUBWF2Z4oa7S6mhS1a7BdidE50lq-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Experience was great. Walk in and was shown around the facility. Very well maintained with great security. Storage units were very clean. Everything was on hand that is needed to get items into unit.",
"date": "2019-01-18T21:11:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Spencer, we're happy we could provide you with a positive experience. Thank you for your feedback!",
"replyDate": "2019-06-23T17:20:09.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "d35b9b8a-ffa5-4899-8afe-b6e0ecdd147c",
"author": "Somer Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7HWszMBbZeIG8QK7EKn04LAkH_NYOY19nbZAVTnZ4NNecqIMyDA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean. I feel like my stuff is safe.",
"date": "2019-01-08T05:50:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Somer Thompson, we really appreciate your positive review!",
"replyDate": "2019-06-23T17:20:09.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "d07aa337-4490-4fbd-b0ef-aff4fad8c68b",
"author": "CL Donaldson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXym72tMpO9PlD4adIJKe0GUuhHeiBOhVP0dq-3x22PQ-zElN1r=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My family has rented from this facility before, but it was years ago. The service was great and everything was explained to us very well. The facility was clean and the staff very helpful. Since we’ll be long term renters, I feel confident that we’ll continue to get this same service as time goes along.",
"date": "2019-01-06T18:51:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so glad we could provide you with such a positive experience, and we hope to continue to meet your expectations. Thank you for sharing these comments with us.",
"replyDate": "2019-06-23T17:20:09.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c94eab8a-c8c1-4f69-87b5-493dd98c8111",
"author": "Bryan Bruno",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLixRjne9sEf7IKMSmpphc_aNVUQ6Pf_RYop_iS0cjvep307A=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service was always outstanding. Tim was especially helpful, friendly and accommodating. It was such a pleasure to do business with him. The price was affordable. The facilities were clean, organized and available. I highly recommend doing business with Tim and his staff at this location. Tim and his staff are extremely hard working and conscientious. He clearly cares about his customers and takes pride in his business.",
"date": "2018-12-26T21:44:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you very much for sharing these comments about your positive experience with us, and thank you for your recommendation. They mean so much to us, and we're happy to have earned them.",
"replyDate": "2019-06-23T17:20:09.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e36a6825-ed20-4923-b303-081260d261a5",
"author": "Cory Lauer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgOkYDt9-B_fLty2ZVdD5utJHWEvMcSpRGXuAlf10NZ50ZxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Came into the store for a short term rental for the holidays. I met Tim at the front and he was exceptionally helpful. Tim walked me through the facility and showed me all the great features including 24/7 security cameras, climate controlled units, and alarms for individual units. I especially like the fact that they allow for pre and post hour entry and that all entry is handled through a personal security fob. Great experience overall and would not be saddened if I have to extend my rental past the holidays.",
"date": "2018-12-23T18:37:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cory Lauer, thank you for your kind words and this wonderful review! We're very glad we could provide you with such a positive experience!",
"replyDate": "2019-06-23T17:20:49.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "aaec08a6-090c-4cce-b92e-36c59ab45ce7",
"author": "jason wohleb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJTK00u7TaH25k58xE0isWWSVXu5q377Zouw3Wh0AHgSHKOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim such a great guy. Great customer service 5/5.",
"date": "2018-12-15T17:35:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jason Wohleb, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage.",
"replyDate": "2019-06-23T17:20:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "581a8f31-4473-4601-9091-c23917ef56b0",
"author": "jade martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3aGceCDUi0-LLKdPt5Dzbx234BCTrwd9LWmsDyx-_5kmREg=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experiences with safeguard self storage was great the associate Mr Tim was very helpful and showed me everything i needed to know",
"date": "2018-12-15T16:22:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jade Martin, we are very happy to have provided you with such a positive experience!",
"replyDate": "2019-06-23T17:20:49.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "7141388a-110a-4c60-b5e9-ef931e726e8b",
"author": "Angela Anderson (Angie)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzXTkudVJK0c9JpbA_-V1UPnpoDgLeP723A1_YyXRGW1KhhgzO=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Very secure, clean, highly maintained facility. Very nice staff that will go above and beyond to satisfy your needs.",
"date": "2018-11-27T19:26:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Angela Anderson, we are so happy to read such a great review about our team! Thank you for sharing this feedback with us!",
"replyDate": "2019-06-23T17:20:49.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "62fa20f7-82d3-4a01-8584-99ad0145946c",
"author": "Arianne Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXSnG9n8pG2Y2yWtv8sO0yUVjBHY9YGBKJSB-bV16rOM2HOuFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came this location looking for a unit. Didn't know what size to get. So tim did. I explained to him what all i needed to put in. He helped me out alot. Now i have a storgae that fits every i had. Thanks again.",
"date": "2018-11-07T18:24:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Arianne Harris, we are glad we could help!",
"replyDate": "2019-06-23T17:20:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f1120a97-8b50-47d3-b08d-59165f2522a7",
"author": "Erick Greene",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUNOQAB1RVhFkLhvD2XdsbCEVE58E4TlyEDCrBLGCMTokloII=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience renting with Safeguard. Walked in cold off the street, no call in advance, in search of the perfect storage unit for my move. Tim gave us fantastic information about the property and our available options and took care of us like family. Very clean, safe, and organized facility. HIGHLY recommended.",
"date": "2018-10-29T17:35:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your recommendation means so much to us and we're so happy to have earned it. Thank you for letting us know about your positive experience. Have a great day!",
"replyDate": "2019-06-23T17:20:49.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "b98c6e18-bf61-427c-b034-886a70c78135",
"author": "Introvert",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWL91taJCGLnr6snbsbF9ySqHLaP6Dj51uQuycnUs29yKu7Dlf4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good customer service .100% safe dnt need to worry about anybody breaking in your storage .i recommend anybody to storage there items here.",
"date": "2018-10-27T16:19:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Og Ralleigh, we are very happy we could provide you with a positive experience!",
"replyDate": "2019-06-23T17:20:49.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "abb10ad7-b90a-4569-8245-73be09d1675d",
"author": "Shirelle Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeKhGonkr_dkTUFIrWYsXD2_J65ghI5w3bHJvxsC03Rk7gEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very secure...",
"date": "2018-10-19T22:13:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shirelle Parker, we really appreciate your positive review!",
"replyDate": "2019-06-23T17:20:49.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "9dfbc549-f1c8-437f-a136-e17279b9b39e",
"author": "Michael Seruntine",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZiGoNwot2-G9lMvM6P8gtiETO1HVF4MFV7aeBykNXCmwxG8ke=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was a cool nice guy and verry helpful",
"date": "2018-10-06T15:44:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing these comments with us, Michael Seruntine. We are glad we could help!",
"replyDate": "2019-06-23T17:20:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "728a3155-6cfb-4674-afee-047886c36f91",
"author": "Darren",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTseV61Hfl7qdnlb-h5l-q0wTsolGxsGo-055dC_LYaX_BTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean location. Great customer service. Tim takes his full time with you and explains everything in detail so you understand everything before you leave. Willing to work with you on specials and get you moved in as soon as possible. Tracey was also very helpful at the desk. Couldn't ask for any better assistance. Would definitely recommend this location to others",
"date": "2018-09-26T17:13:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Darren, thank you for providing this feedback. We strive to provide 100% satisfaction to all of our customers, and it is great to read comments like your. Thank you again, and thank you for your recommendation.",
"replyDate": "2019-06-23T17:20:49.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "dd5b9fa1-f440-41b7-a061-ef816474f34e",
"author": "Jordan Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQalRpKTDMtgL4dAH_kg_R7ZpfihavLVvnyGwD1y4akiNwYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is so clean, organized, and safe. Tim is an amazing employee and found us exactly what we needed. Definitely recommend this place to anyone looking for a safe and efficient storage unit.",
"date": "2018-08-16T15:15:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "ed715255-2040-4677-b2f2-27e59eaae2dd",
"author": "Robert Larsen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1gdBjyE-kL8gzxWhrUJ7X-kep6yROzPD_kXN0NOY7Kqs5Aw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was very helpful and informative. The property is very well maintained and is the best value climate controlled storage in town. Access is great and security is also top notch.",
"date": "2018-08-06T15:46:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f8ae6a31-d3d0-43af-b860-926546ab4b17",
"author": "Luis Pagan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyvbx1YhXEYhtqBU7qgLRfARWpw09anatS9bS8ly090i7PYjJltQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service.",
"date": "2018-07-31T12:03:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "08c127c3-7b0f-48af-ab80-c406f1755a54",
"author": "Jamie Ratcliff",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_m1IWM1lF9bYisrwb9iJXsrL3bOgdKNDCZDTQ9NnKkP3-ZZmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Property is clean and well maintain and service by Tim Lima was exceptional and her professional. He explained the process and made our move very smooth and easy! Thanks Safeguard and Tim Lima!",
"date": "2018-07-29T16:49:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "5ab3a94c-f518-47a9-a850-3deed9af2e74",
"author": "Steve Keihn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMadKtrK65BuK8hJP03B-gpwVxM_-VbA2oPaQunWqMREs8mA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safeguard storage, always a wonderful experience! Clean, efficient, polite, thorough, and the easiest process you will find. Thank you Tim Lima for your courteous manners and honest nature, it was a pleasure doing business with you!!",
"date": "2018-07-25T18:06:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "5b269c48-5b8c-4a34-9b04-b75668accde2",
"author": "Cheryl Temes Junge",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUta_Bu2_ablYOcKNEumW7E_MDvfm6SkmmX0-4M0lnS0Jf8ObDcrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was a great help. He explained everything very thouroughly. Property was clean. Prices are good. Very pleased with service",
"date": "2018-07-24T16:27:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "80384453-fc77-4842-aa3b-11df56479416",
"author": "Chris Herrera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJDpV3T6CCn_Z6fR39ff_CNMlLm63osB9BzMP4Ew0bFAVNyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I walked in and Tim told me everything I needed to know. He helped me with everything I needed with pick which unit I needed and the plan that was right for me. I had an amazing experience and I completely recommend this storage company. The place is secure and very clean.",
"date": "2018-07-11T17:26:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "a465a683-a89d-4613-a506-025a750fcdc2",
"author": "Rukkuz_08",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7EJbq-W74Ka4gdEvgEcReh914v-8uhVANzZ-r717h5buJYA=s64-c-rp-mo-br100",
"rating": 5,
"text": "We were very satisfied with the service we were told about all the details and got the best deal for our storage!!!",
"date": "2018-06-30T20:33:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "9304eec5-7d64-4038-98f7-08e591547889",
"author": "Jim Russo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUluuaesB229VtNThgN4BYYa1TVEmnmdMTV9yQVx3ZSFQms2Tw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Exceptional customer service. Knowledgeable and courteous staff. Facility is very clean.",
"date": "2018-06-30T19:25:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "249dee7b-4337-4218-8f15-67f51bfe5be6",
"author": "Joe Cabibi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGr1s7A-ziPaU9gse8lwUm5OpSW1rOUEyzpnz3bS0btVGUqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean property and very informative staff.",
"date": "2018-06-26T22:20:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7ca22900-b018-44c5-9b75-b7a15378c94e",
"author": "billy clark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtePzSU9iJVdu2ODA2epafom9hYFqSuwOyl04r4qrl7aw_zg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim is the man! If had a business I would want him to work for me. Excellent service!!",
"date": "2018-06-26T17:59:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e7065e77-4ece-4008-ace5-fb5a894af7f8",
"author": "David Bourgeois",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXd-TssTbwg73Slj-obs3-Ho-a8g0d2JmJDs3vJm-9pGIa-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service!",
"date": "2018-06-23T16:21:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David Bourgeois, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2019-06-23T17:21:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d160fb01-e28c-4265-afb0-06b66ecb0bcd",
"author": "William Small",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNuT_fvcFVSEjX0HgVgcbEFEzzbsqdKptsjrNC7mMqpBiFwDus=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean building, Great service. I highly recommend.",
"date": "2018-06-12T17:26:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi William Small, thank you so much for your positive comments about Safeguard Self Storage!",
"replyDate": "2019-06-23T17:21:04.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "5f83636c-8b8d-4aaf-963f-d950c2ac2f4f",
"author": "Aerospace guy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzr4wj5ft2hg_DnPgqPQkd7WkL1zHV4tDj3URa5pKyAQrbxHgN=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This place is a lifesaver! Came back for a unit after closing my last one in 2014, because my things are safe here. Climate controlled, easy access, perfect.\n\nTim was on duty today, he was amazingly helpful! Went through all my options, pricing structure, and available units. Courteous, friendly, and knowledgeable!",
"date": "2018-06-11T20:10:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "B Cantin, thank you for sharing your positive experience, and welcome back!",
"replyDate": "2019-06-23T17:21:04.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "4a3bce74-f7e7-4640-9107-2b1d86bc8670",
"author": "Gustavo Peniche",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYD9SiT_O21Rl3iLsOLPkDG0qTDMOqnWLKuwBC7OWhFx7VsP9s=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service, the attention of Tim, assistant manager is super, hi really know his business, set me up with the raigth unit immediately, great attitude, clean facility and MUSIC, haiily recomend to any one, great security system. Very please",
"date": "2018-06-11T16:07:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Gustavo Peniche, thanks for your praise and kind comments about our team.",
"replyDate": "2019-06-23T17:21:04.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "c101995c-7bf5-4ca0-87ae-75b99aaff5d9",
"author": "Eva Morgan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4GV62owddR5aBHkhVWhN6ikxKs8TbGqTbfptKzz9gCd2Llg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was very helpful. He gave us all the information we needed to make a decision regarding the storage unit.",
"date": "2018-06-01T21:37:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eva Morgan, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2019-06-23T17:21:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6bb9cda1-d508-4229-97cb-be5f915bb557",
"author": "Chanelle Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUW5Cn2r5mCrxL7DfU-5j8E0hSFyQ0IcHK507fFbgGOg2r1wZQN=s64-c-rp-mo-br100",
"rating": 5,
"text": "I arrived at this location and Tim assisted me with great customer service. The location was clean and beautiful. He was very friendly and helpful",
"date": "2018-05-28T01:03:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chanelle Davis, your wonderful feedback and rating mean a lot to us. Thank you.",
"replyDate": "2017-06-23T17:21:04.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0efa2bd7-5fe8-401c-93ad-9487319f1482",
"author": "KJ",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzipCxzGFStqcKcpnXsDBMT6v1jRb9ByI5V9hgrotPhSBbLr2U=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-05-22T20:42:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kj Jacobs, we really appreciate your positive review!",
"replyDate": "2019-06-23T17:21:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "163156d2-16dd-4525-b670-9eb6efc00bb7",
"author": "Charles Speziale",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjaIRc8SX8ipJ1aTIC5xOlfiRPJJtexBDR4MiL2Yv3PsePYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was met by a very helpful employee (Timmy). He was extremely helpful and thorough with all and every explanations on the extremely clean and safe faculty. Must say a very good experience and would recommend to anyone needing storage .\n\nThanks Timmy!!!!!!",
"date": "2018-05-21T14:28:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team strives to deliver an excellent experience, and we're glad you found this to be the case during your visit. Thank you for your feedback!",
"replyDate": "2019-06-23T17:21:04.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "2cce4871-c483-418e-bdd4-310969280d2e",
"author": "Jonathan Abraham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWLytZDbzSll-CiSbcJhVpxwJuC5tEXVXrahoEHeLSOlDv-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was extremely knowledgeable and very personable. He went above and beyond the call of duty to meet our needs.",
"date": "2018-05-15T20:31:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jonathan Abraham, we're happy to hear you had such a positive experience with our team! Thank you for sharing these comments with us!",
"replyDate": "2019-06-23T17:21:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a7a9b169-6762-460b-8f0c-a79db9191927",
"author": "K Mac",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuKvg5QLjT2iNXacAnHkzfhYajFqKJxqU6ObVCiZ4oApHCeA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Went to rent a unit today and was greated by manager Tim. He was very professional and courteous. He explained everything in great detail and took the time to show me a few units. The place was also very clean. I rented a 7x10 unit and got half off the 1st month.",
"date": "2018-05-08T22:48:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "K Mac, thank you for sharing your positive experience!",
"replyDate": "2019-06-23T17:21:04.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "434dca53-474a-459c-9239-f6f021c52aed",
"author": "lawanda b",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJWOmDCkQAzrvYQyueVEMtYEGiyDA7j3gmrQ-RPNiQwylJhjIv=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was very helpful and friendly. He gave clear information and thoroughly walked me through the rental process for my unit. The facility was very neat and clean. He asked what my needs were, and determined it wasn’t enough and was able to help me upgrade to another unit. The location is extremely secure. Tim’s service was exceptional! As a customer service manager for over 20 years, I was impressed with his service and the location. And after my need for space is fulfilled, I will definitely use this location again!",
"date": "2018-05-06T21:44:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Modelchick73, thank you for your kind review; we are happy to pass along your comments to the team here at Safeguard Self Storage!",
"replyDate": "2019-06-23T17:21:04.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "8fba076a-0cb8-48ca-9d0b-a3e5fd15e118",
"author": "Bryan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkHX7KWl44k0lr4c7iFk3KC35igH_lF1GMMUBZ5bvTzNT26Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service!!! Very friendly and willing to assist me with all questions and inquiries. Very clean space, well temp controlled, not only meets but exceeds my needs! Tim was awesome and was a pleasure to have him help me. Wouldn’t recommend anywhere else but here.",
"date": "2018-04-28T15:26:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bryan Freed, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you for letting us know about your positive experience. Have a great day!",
"replyDate": "2019-06-23T17:21:04.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ee071250-95c3-43a5-ab29-6226661eb728",
"author": "Janie Dean",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFVC5MzfSqOX7njS6zjZxUd1UerX78o8LZy2EMU1oB5frrtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim is great - happy to stay late and show us different sizes. Very nice and welcoming. Loves his job and more than willing to answer any questions. Looking for a place? This is the best :) climate controlled, many options, security is great, and freedom to come and go at your leisure.",
"date": "2018-04-24T22:52:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Janie Dean, we are so happy to read such a great review about Safeguard Self Storage! Thank you for sharing these comments with us!",
"replyDate": "2019-06-23T17:21:04.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "92b60fa2-0d2f-48e3-bd12-a2ba989d2cd7",
"author": "Fatfresh_ One",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6lEb1a62NBb3ujXJAbpJdlK-8se36pFJXSTs0dR6GAbsgEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safeguard storage is an amazing facility. The customer service and quality from the staff is remarkable. Shout out to Mr.Tim thanks for everything.",
"date": "2018-04-24T17:21:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d5258152-b04e-4c1e-ac8e-a1e3b7a2a812",
"author": "Melissa Severin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlZlGXzlSPK3bE3QImWAwC_rFevKr4UkfJkpM7aVcHg1b9VQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim gave us great customer service. Property was clean and exceeded our expectations! Highly recommend!!!!",
"date": "2018-04-24T14:20:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "3581a504-7782-4e76-aead-efd9c6fc3311",
"author": "K. L",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXh22cGVJ39Id6qgWD82_bOB3jhGBiJRcyshp-Uzqf72EySyD_K=s64-c-rp-mo-br100",
"rating": 5,
"text": "Walked in without an appointment or calling first and Tim was very helpful. Was able to find a unit that fit my need and was able to go and view it first. Very clean and well kept property. Like that can access after hours and without checking in at front like other places.",
"date": "2018-04-23T15:15:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "K L, thanks for your praise and kind comments about our team.",
"replyDate": "2019-06-23T17:21:04.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "84b2d8e4-6f10-4a95-bd58-0041beaeac3d",
"author": "Bruce Bruce",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxjOgkP8hxWvdYl-yFXfdqd415AUYBK22wFkMMFMpra6yu1wI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean facilities friendly service Tim was excellent at explaining things and giving a tour",
"date": "2018-04-21T17:07:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bruce Bruce, we are very happy we could provide you with a positive experience!",
"replyDate": "2019-06-23T17:21:04.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "93a30a9f-5106-4e39-8e0a-26445aeb05c8",
"author": "Charles Bodenheimer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVJUUYiAGG_lpDrdEGjndLYB4BwWqJpnIVwCHrIJg934QXSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "After helping family and friends move into and out of Safeguard Self Storage, I knew if I ever needed a storage unit, it would be at this facility. The place is very clean and easily accessible; all while being secure and safe.\n\nTim was extremely helpful and informative, and made the process a breeze.\n\nI would highly recommend this place for your storage needs.",
"date": "2018-04-14T15:40:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your recommendation means so much to us and we're so happy to have earned it. Thank you for telling us about your positive experience. Have a great day!",
"replyDate": "2019-06-23T17:21:04.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "a822f6e2-e604-40f6-862b-40c10018a3b6",
"author": "Julia Sylvester",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWNjjP5evhsl7KAPHq_DSegHxkGJwujZwpu6mFsLdGJ0pSfx2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the best experience possible under my stressful situation. Tim was amazing with helping me get my storage unit and showing me around, and making sure I knew where my unit was and that I was satisfied before signing my lease agreement.",
"date": "2018-04-08T15:50:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Julia Sylvester, we are very happy to have provided you with such a positive experience! Thank you for sharing these comments with us!",
"replyDate": "2019-06-23T17:21:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b516ea7a-511f-46c5-9824-4d35e5822856",
"author": "Dana",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbj1sdfYKEA8oBACMEUROSjrwt5lFRWk44Q9yeRCMRlIrg8wYEAw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I recently rented a storage, the location was very clean and the service is awesome. I love that this location is climate controlled and the access hours are convenient.",
"date": "2018-04-06T17:37:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dana Austin, thank you for sharing your positive experience!",
"replyDate": "2019-06-23T17:21:05.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "add5ef30-4e28-4862-8120-62526df84d7b",
"author": "emily wildenfels",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFuJ1KFkAKkX3U7-zmix4VR1ZDtooM7Wltsu3oBNI0PQ4EbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim at safeguard self storage was extremely helpful. He was attentitive and very knowledgeable about everything. He was able to answer any questions or concerns I had. Highly satisfied",
"date": "2018-04-03T23:01:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Emily Wildenfels, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.",
"replyDate": "2018-06-23T17:21:05.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "8ad7df5e-3e14-4e08-99d9-abe4792711bf",
"author": "Brian Yochim",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7pWIbOiKwr2xiA48B7920hqoYbbVdnHckLrSI52SIf1FPvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is our first visit to the facility and the service that Tim provided was fantastic. The facility is extremely clean, secure and open.",
"date": "2018-04-03T21:36:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brian Yochim, we are so happy to read such a great review about Safeguard Self Storage!",
"replyDate": "2019-06-23T17:21:05.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "1d61b04d-e812-4fbd-b3d3-09ca271d43df",
"author": "Cheryl Kirk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4WwZDBslqi-mw3UlyR8KxOe_h8a7GOq92jnBfUPxHuaWef-kz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was extremely helpful and informative . Appreciated his professional approach. Very happy with my decision to use this facility",
"date": "2018-04-03T16:27:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cheryl Kirk, we are glad we could help! Thank you for sharing these comments with us!",
"replyDate": "2019-06-23T17:21:05.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "612abf17-5839-434c-8a43-feee7ab14589",
"author": "Neeka Arceneaux",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzQ-5uTEzFANZfny7y2BK1Gb0nv_kluJXWOFc0Rh-G4yw1vg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was very helpful. Was honest about cost and fees. Great customer service. Very clean facility. Would definitely recommend to others.",
"date": "2018-03-26T17:40:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!",
"replyDate": "2019-06-23T17:21:05.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b076ee61-60ac-452b-a59e-31719fd50a1a",
"author": "James W. Roop",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJj9rjJyTeNz0Opv5o-qwOVsmhBA00Uwk2xHutnytAk8ThUdg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Job well done. Clean and informative.",
"date": "2018-03-25T18:40:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "James W. Roop, we are very happy we could provide you with a positive experience!",
"replyDate": "2019-06-23T17:21:05.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b0390708-c20c-4244-b825-7cb96c325265",
"author": "Amanda Tranchant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWz3dKoGtFL9ZLCMUI17-fucAY30ABySE_x-BbtDHp17z4KXPSqCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is amazing great service , super clean and mr Tim was amazing! Really friendly and Great customer service. And it’s a great price for the space! Tim thanks for all your help 😁😁😁",
"date": "2018-03-25T17:23:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amanda Tranchant, we are glad we could help! Thank you for providing this feedback!",
"replyDate": "2019-06-23T17:21:05.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e4950173-0837-41de-88cc-fb7b52cd151e",
"author": "ALLISON LE JEUNE",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjx7uos35LHszHph_Z8TkL8G3CvaP5gH9zoNN-SMgmdaFSYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was excellent! He was super informative and efficient. The property was super clean. I love the video surveillance system and the music!",
"date": "2018-03-20T19:09:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2019-06-23T17:21:05.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "68f38a7d-b96b-4013-a74c-de8835f17c7c",
"author": "Gabriel Ferguson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJM3BTPs55IyQP7O3Vnym-0mWW_aiP_rZybjwYDwU_e0zZRvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience at safeguard has been excellent. Tim gave my girlfriend and I a great tour of the units and explained everything very thoroughly from how the security camera works all the way to how the key fab and elevators work. All around this was a great experience.",
"date": "2018-03-10T19:31:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Gabriel Ferguson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.",
"replyDate": "2019-06-23T17:21:05.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f459173f-b91b-4b32-bbd0-d5b8104b29b7",
"author": "Ryan Otto",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVixEm-2ynP0yrSVW61y-XUE1Ev3i2_TywbAm7mziw-d871GUoY=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience here was very professional and easygoing. Tim walked me through the entire process and made sure i walked out knowing everything I needed to. Facility is also very clean. Highly recommended",
"date": "2018-03-04T18:09:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ryan Otto, thank you for sharing your positive experience!",
"replyDate": "2019-06-23T17:21:05.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fd9da846-4a15-4e09-99ec-d696eaca0784",
"author": "Terrell Billiot",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFvqAqNMAkAbv4EPCXKoJZirC_EAX_lQBnc2NB6mDVfBm0KmsUWQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tim was our help for our storage unit. He was very helpful and informative. We purchased our unit the same day. Next to that he was funny and great personality. It's also very clean. I recommend coming to see the units and get Tim as your serviceman.",
"date": "2018-03-03T19:04:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Terrell Billiot, thank you for your kind words and this wonderful review!",
"replyDate": "2019-06-23T17:21:05.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a4e752bc-8079-4b59-a507-c70eaa5620a3",
"author": "Katherine Drop",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVB3X3GjuZe2g3K-jXiJabo5vRAB2YZRNAEz-zlzSW47RnXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I initially signed up online and received a call from the storage unit within minutes. I spoke with Tim who was very helpful and went in later in the day to meet and tour the property and the unit. The building is clean and very secure and the customer service was excellent. Tim was very helpful and upfront about fees and any extra costs (which were minimal). This is not my first experience with utilizing storage units, but it was by far my best!",
"date": "2018-02-26T18:05:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "99fb6bff-adb2-4672-b0e1-944ebb3f44d8",
"author": "Stephen Lew",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0lH_Eb7H2t9b9FKTxLlZw_Fbyj1TrPaWJ9ED7Ai1bFd7lxoDkQg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Clean and friendly.",
"date": "2018-02-25T04:39:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stephen Lew, we really appreciate your positive review!",
"replyDate": "2018-06-23T17:21:05.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9e6d83fe-4038-4d42-927c-8457a87eb7a0",
"author": "Brittany Fuerst",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6hTumBYShstUcLm--JJY-xRC34ifqcCHRupaUMfIB8_Q4KQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was amazing & very helpful. Made this process super easy & super quick! Ask for Tim!",
"date": "2018-02-19T18:52:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b6f1ad5d-4492-4845-98b8-3f4a1ea1ae4d",
"author": "Valerie (Beautiful Spirit)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVpz99bq8-Vxnnpq7I177_fiMDrAdjqckmcgfH531XiW5rmBMQp=s64-c-rp-mo-br100",
"rating": 5,
"text": "We we're very pleased Tim and the service he provided..The place was very clear and clean. Our tour of the storage was very accommodating... I would love to recommend this place to my family and friends.... Again thank you Tim.",
"date": "2018-02-19T16:33:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "78f95e73-7d78-4d93-9afe-812f86816738",
"author": "Brittni Mcwhorter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKFrhKl7vJVFlnCX33BQ9ji1aUTrP7jwcfyF-BT5kNIzSd7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I walked in and the Storage place was clean smelling good, Mr. Tim was awesome and very helpful, he has awesome Customer Service, the units were clean and Nice. And he save us Money. I WILL be a customer here for awhile.",
"date": "2018-02-07T16:33:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brittni Mcwhorter, we are very happy to have provided you with such a positive experience!",
"replyDate": "2018-06-23T17:21:05.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3737ad49-b03b-4f0a-9552-5d65711c7882",
"author": "Victoria Santamaria",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkOXtjW1f556mjE1Vyul2NzlxHvb_HCQjAfA_ZK2WItNStiLgjtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My boyfriend and I were looking for a place to store some items. We always pass by safeguard storage so we stopped in. The facility is very clean and as a women I would feel safe going there by myself with the security doors, elevator, and cameras. Mr. Tim was very nice and informative. He showed us multiple storage units based on our storage needs. They offer great deals for a very clean facility. We are looking forward to storing our items here and I recommend others to definitely check them out. Ask for Tim, awesome customer service.",
"date": "2018-02-04T22:36:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Victoria Santamaria, thank you for your kind review; we are happy to pass along your comments to the team here at Safeguard Self Storage!",
"replyDate": "2018-06-23T17:21:05.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "30d5bcf9-4154-4145-899e-233b490a090f",
"author": "JR C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJH5JzCFDRUjfR-5YAGTBt1SKwMxwZdBCNrpicECzitaScatQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place. Thanks Tim. Awesome job.",
"date": "2018-01-31T16:03:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2018-06-23T17:21:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a01b31ce-e416-4d8b-bd9d-c3ff4dc144a5",
"author": "Cheryl Thibodeaux",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXz38Yyu_PJPNP40O_9GOY-gc9sBjnxWlODm7Q72mJNy4JLyZtXpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage facility. Clean and secure. Repeat customer. Tim went the extra mile to make sure I understood all instructions. A very pleasant experience.",
"date": "2018-01-31T00:14:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cheryl Thibodeaux, your wonderful feedback and rating mean a lot to us.",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "46c8bf17-3fb8-4760-8192-36cd5901ae85",
"author": "Kat H",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIf17lKYTJjYuktqxnB81tXDaVR1ak12QSi2OM-HrWX0cOn=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything was straight forward and Mr Tim was very helpful!",
"date": "2018-01-30T23:38:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kat H, thank you so much for the positive review!",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "be472abd-ba37-43d5-b23c-798d1484170a",
"author": "Chris Roussel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU93nsgopj1qmmP4crTL1DkxLEt26c1j2ZHIuBKuJvhdvudn3mJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim did a fantastic job taking care of me!",
"date": "2018-01-27T22:13:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chris Roussel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dae40956-e204-4a8d-8a96-8ffa38301ff6",
"author": "Csb Squally",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKO5YtG-Hn6X3O2NZXMJHmix-TPwFJEWHbQEbLd3sTBYmWr3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was outstanding. The property was very clean.",
"date": "2018-01-26T15:59:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Csb Squally, we are very happy we could provide you with a positive experience!",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b051b605-9010-472e-b1d6-e16f18f1f31c",
"author": "Rashad Bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdN76G1O3YP77dwr4tHjNrZXOD5hZPgeHb0yZnhsgN0ylqKRE6uA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice people and get great service. Also Really clean.",
"date": "2018-01-24T23:13:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rashad Bailey, we are very happy to have provided you with such a positive experience!",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "bee60913-5196-4c45-bdff-5040349a5523",
"author": "Christine David",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXHlXKdmgy8_-2nkBF5a1nMSd8-ft_hwUt2bWATSUGrKz8DRr9vw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Greatest experience ever while renting a storage unit. Working in warehousing we are constantly in need of tempory space.\nThis Safeguard facility is so clean. I can't say enough about Tim. He was so helpful and very friendly. I strongly recommend this location.",
"date": "2018-01-23T20:26:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Criss David, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the us know about your positive experience. Have a great day!",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "650e8cac-9604-4e21-b0f9-d7c9c6597d89",
"author": "Virginia Miles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuwPJutMdxfxTwwPCcGEoPDNGpVA3NANnp7KCRMF8cplduyeOP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service EXCELLENT... Tim and Tracy both were very helpful. The place was very clean. Rented here before and will again! Very friendly..",
"date": "2018-01-20T18:36:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Virginia Miles, your satisfaction is our top priority, and we're glad to hear you enjoyed your visit.",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b93e3f50-90d8-49ac-8440-67c080303bea",
"author": "Zataia F. Richburg",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSZBcMF9XIdO1QyyhcYrB0mKUIzufTTCrqimKTd1NHOasAg_id=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff at Safeguard Self Storage (6400 Riverside Dr.) is very knowledgeable, professional, and courteous. Tim, the staff member who assisted us, demonstrated how everything works: the insurance process, security and surveillance, entry onto the property, everything. He even showed us the types of units in which we were interested, so we could determine the best storage unit suited for our needs. (Rest assured that the staff will help you decide the best storage option for you.) Tim's goal was to provide us with excellent customer service, and he did just that. Actually, he shattered it.",
"date": "2018-01-19T22:04:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Zataia F. Richburg, we're so glad that we were able to go above and beyond your expectations! Thank you for providing this feedback, and welcome to the Safeguard family!",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "78feba73-7603-4b09-9d2f-52b0f299d749",
"author": "link baltimore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITrq1dxg9M6XucebVYMXWY8QsYyzETqnniNJ45u5HrTBEJug=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service with Tim was excellent i would recommend someone to safeguard...",
"date": "2018-01-19T21:07:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Link Baltimore, we are very happy we could provide you with a positive experience!",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "82cba5b2-b58c-4cc2-b338-3fc82c770979",
"author": "Amanda Judge",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYAlxkHXtfjjKDzF2GNSLlNOxhncwz7zEQYdhrSN2eqpSUDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Beautiful and immaculate property. Very secured. Tim is an exceptional representative and was very helpful when I came to rent a unit. Overall good experience. Would highly recommend.",
"date": "2018-01-14T17:07:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amanda Judge, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "ff82ef36-b9f9-451b-9361-8b713da57754",
"author": "Brandon Coyle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI284-4b7xDsh6oxCLqWqKrxftQjZn9IAbk94L668uhB6nYxN0O=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great kept property, very clean. Staff was extremely helpful. Especially, Tracey & Tim!",
"date": "2018-01-12T19:23:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brandon Coyle, reviews like this give us motivation and help us ensure we provide high-quality care.",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9c1994e6-63db-4fba-b6bf-a93ff412d6d4",
"author": "Louis Denny",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMPsmwevfBUaMt3vQtjwHI66UDbrGW2b4BvP8Z4EcCcHCzrIyG=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Property is super clean, cameras and security on site make you feel super secure. Tim did an excellent job explaining everything and gave great customer service.",
"date": "2018-01-12T15:46:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Louis Denny, thank you for your kind review; we are happy to pass along your comments to the team here at Safeguard Self Storage!",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "c77f65a1-bfda-402d-8792-709fd7d49526",
"author": "Mike Shields",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-q67WDn5PSmajxD08F3ABwm3vhdaw0AqXJBv2cStmHNTAaVacQw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "A perfectionist touch for storage: clean, well lit, freshly painted, accessible day and nite. Tim, the office rep, is enthusiastic, professional, thorough, and cheerfully personable. If you need storage, get service with a smile at a price even your grandma can afford.",
"date": "2018-01-05T22:01:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mike Shields, thanks for your praise and kind comments about our team.",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "46eaac34-763e-4007-a68d-df1685361b6a",
"author": "caze holloway",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQKt3PEq2Oanm6TzocKhD5eW5O4FouVNw0yvZL4bk2Q5gDD28O=s64-c-rp-mo-br100",
"rating": 5,
"text": "Our experience was great Tim was awesome he explained everything to the T. Me and my fiancé need it right away and he was so helpful and cool about everything. Thanks so much Tim and safeguard self storage!!!!!",
"date": "2018-01-05T19:27:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Caze Holloway, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "9ee61419-ad40-4016-8561-7052ea604fd5",
"author": "Doe T",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW957lXUQmzh8XY31JLDcu0DgPfEPl6o8OdT1y9lCbE51P3Omb0DA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Property is clean and very well taken care of. Exceptional customer service. Tim explained everything so clearly and I felt welcome. A++",
"date": "2017-12-16T18:29:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dory Turnipseed, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for sharing these comments with us!",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "45ae986c-16e8-4f65-a8a1-50c84124f344",
"author": "Donald Batiste",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKl6nFtv-6MnOEK4xOh0j2k-arG6IeOgTWpHDHkyRcLslF4UA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came in today to get a storage unit and could not have been more impressed. The location was extremely clean and Jimmy could not have been more professional. He made the process extremely easy and I would most certain recommend anyone looking for a storage unit to come to this location.",
"date": "2017-12-15T17:20:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your recommendation means so much to us and we're so happy to have earned it. Thank you for letting us know about your positive experience. Have a great day!",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c5aa7cb9-57ea-4168-915f-985525851a6f",
"author": "Samantha St.Germain",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwua48WK9wjfBj1rv9bIVJweOnmQJLY0vI9ngldO6hYeryqKXm6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-12-10T19:49:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Samantha Harvey, thank you so much for your high rating!",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8f8e8be7-8062-45e3-b2f1-e6a46caf150e",
"author": "Ost",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlZpVQC2BOG0jqsgG48LsFKw2p12UXrKuMNy8WGhwUf_6adw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cleaner than the other facilities we checked. Key fob system much easier than swipe cards. Right off vets & power. Tim was great.",
"date": "2017-11-24T21:36:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chris O'Neal, thank you so much for the positive review!",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9ee5ffb7-dadc-4cdb-bb09-132c06050a3d",
"author": "Jessica Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDn5hLov7r1_4jYn_1YCHCpWE46eMX0jA_a1pq1LtvCFTdRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a wonderful experience Mr. Tim handle showing me everything and helping me find what I needed at a reasonable price. He was kind and gentle and easy to talk too. The next day my mom and I came to pay and Mrs Tracey the store manager gave us the same warm and friendly feeling. I would recommend this storage facility to anyone. It's clean, safe and secured. Thank you guys so much.",
"date": "2017-11-22T12:19:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jessica Smith, we strive for 100% satisfaction, and it is great to see you had such a positive experience with our team at our Metairie-Kenner location.",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "c1725163-80aa-4c90-81d2-59c812366604",
"author": "Noemi J. Mendoza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5DXIisVsRnHRCx6xOCMvECrb7ssZs_Qa3WEsPoHYxvKz3oKn3HQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful customer service very clean and cheap... Feel very safe Tim Lima was wonderful.",
"date": "2017-11-19T17:56:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Puppy Time!, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2018-06-23T17:21:06.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "aa644cb8-52bf-4f0a-88fc-f218ae26d8c4",
"author": "cilla marie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1f3qTiqDt3iVxoDQ8sVxmXd8z_evZb0UHCvFfw5ZGVq2TF-okBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This location is very clean, my tour was great a lot of information was given to where I had 1 to no questions. Tim was great and very helpful, I love my unit and the location and he showed a couple of units and was very patient with me and my indecisiveness. I'll definitely be coming back if I have to!",
"date": "2017-11-18T18:05:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cilla Marie, thanks for your praise and kind comments about our team.",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "eda52680-f45e-40f1-86e2-c41172c50e73",
"author": "Jenni Lawson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWzW1bZblfXMeF0tPHmd4HJBh8_IjMtzKuRjLi17IOb4R0k1_N=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've had storage units at this place for a long time. My belongings have always been safe. The staff is amazingly helpful and professional, and the place is always very clean.",
"date": "2017-10-31T11:39:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jenni Lawson, your satisfaction is our top priority. Thank you for sharing these comments, and thank you for being a member of the Safeguard family!",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "4ae5a767-a677-4088-91dc-f051ddd4da06",
"author": "Chiquita Ross",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGpZs6epOZ7LOV1U4tmJH_O5Rs1-MN75J733GXDT2PJExx9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-10-24T22:24:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chiquita Ross, thank you so much for your high rating!",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de413904-49f1-4316-98d9-0cccc0a3b57b",
"author": "Keeva Benson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRU54XKyKy2YjCVwBTKF7-bfmgORvox7HDdpgkPUAspSwktA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service was awesome. Tim was very specific and knowledgeable of all my needs. Property is also very clean and safe (cameras everywhere). Love, love!",
"date": "2017-10-22T19:34:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Keeva Benson, we are very happy we could provide you with a positive experience!",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "7f3c9947-ae1f-4705-9763-eff28c9e6b27",
"author": "Sean Burke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmPfVe4-3Ok6_iTBmeOp0O-QPwPb8cRoqdmD2u7TVf_4Vglg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim and Tracy made the transition pain free and highly suggest to anyone to rent from Safeguard in Metairie!",
"date": "2017-10-13T18:51:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sean Burke, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "a36f0c49-330e-4d44-9afb-08b4724a4554",
"author": "Chelsea DeScenna",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbKgeKVpa2lnYC5RnklErv6pF3HCT2dbxwKJXpm5QBV5RGQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience. Tim gave great customer service. He walked me through every step of renting a unit as well as the facility. I feel very safe at this location and know my belongings are in good hands!",
"date": "2017-10-05T16:26:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to have provided you with such a positive experience. Thank you for sharing these comments, Chelsea!",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b84ab2a3-a9e6-4fc1-977e-2cf50062ac65",
"author": "indigo pear",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHZ-mG_ZZQ4MwbF41jX4zUiL_V6HKok3HEDyRkDNgCeqAHUXU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome service. Very helpful and informative.",
"date": "2017-09-23T14:20:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Indigo Pear, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4b3e40bb-ae8e-4ed2-a736-e89c2f2ce18f",
"author": "Akeem Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUHgN3lSwqcGLx5p3SC2kXb8Q8MYwDILPugqta_OX7diEOmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice experience!! This is a clean and secured facility!! The customer service is outstanding... Tim's awesome 👍🏾",
"date": "2017-09-19T15:56:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Akeem Davis, thanks for your praise and kind comments about our team.",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "d52a04fa-a3a5-435a-932a-814dbead7f62",
"author": "dailin sarabia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMYrO21UamTEwTe8VIml-D-hZ85JbXYPIFhKbNHpKTQBnoZ50Mag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great tour if place with Tim. Very professional and informative. I feel very safe as he showed me the storage units.",
"date": "2017-09-07T17:30:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dailin Sarabia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "6ca8a492-cdc8-4d46-97ee-e192326312b8",
"author": "Walter Guillory II",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCYlBBC14btWpytqGoGCODQlaFgw3q6-KbYzX8XrsJctVYy4Td=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Lima provided an exceptional experience as soon as I walked in the door. During the process, we engaged in pleasant conversation while undergoing an expedited process. The facility is clean and secure, and I am confident in the safety of my important belongings.",
"date": "2017-09-01T14:52:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Walter Guillory Ii, your satisfaction is our top priority, and we're so glad you had a positive experience at our Metairie-Kenner location.",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "85bcedb0-96b6-4bf1-b6c6-8d9a82dc1ad6",
"author": "Amber Green",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKO2Gab5P4i0xb3i0rcJb3T5wyEbRXJQBGcaMaRR84PFp5vag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super clean environment. The safety features are out of this world. Tim did a great job giving me service. And Tracy did a great job at the front office. I got a small unit because my business is small. But Tim assured I can upgrade anytime for a small fee. I got a great deal and insurance. Thanks Tim and Tracey",
"date": "2017-08-25T16:23:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amber Green, we are so pleased you enjoyed your visit to Safeguard Self Storage! Thank you, and welcome to the Safeguard family!",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "549b48c1-51df-46a0-9566-ac48dba1a4b0",
"author": "lesli valley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpCNmn8rRZDaIUBd-ZhlX-_V8TD0INPuzZ9y0OXk31XDCYnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing staff! Friendly, courteous, funny! Top notch facility. Highly recommend!!",
"date": "2017-08-16T18:35:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lesli Valley, we are so pleased you enjoyed your visit to Safeguard Self Storage!",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "41fd76dc-df8e-4919-971d-e3ac92179d3e",
"author": "Ryan N",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwxxDY215o3obEd8s1VqbDVDEQunBjFaHP4rK8MUEjcKIRdZCM2g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great location and service. Tim was great and showed me everything. I would rent again.",
"date": "2017-08-15T17:14:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rc N, we are very happy we could provide you with a positive experience!",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c9e931bd-ef6e-48fa-81e1-256e8efcdee1",
"author": "Pamela Lima",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZ1qCb701gR0oKcbLKIKHSvoAD3F-gWHBhEldD4Ph5KORe5dAz=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-08-14T18:31:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Pamela Lima, thank you for the high star rating!",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fcec6f75-adf1-4ef7-9cc8-71f6d086d5f8",
"author": "Crystal Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9Qi9uQERWot--iK0ntbqZdVR_K8I4b3lSgLO7bE-R7diT5XPEMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-08-11T21:34:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Crystal Smith, thank you so much for your high rating!",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b70ba54b-c528-4415-85ac-57de5c48dcae",
"author": "Kurt “Doug” Glamour",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK17guBuL5MDbEthZVkaGmP0Oo9oJB0LMnZ0IR5vnnULwqLVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-08-08T23:02:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kurt Glamour, thank you for the high star rating!",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a9ee6ad0-5a63-4094-a769-f8a52f3c665f",
"author": "nolaismyhome",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXb8xGUp5LdNdkGxZx_zWHMNTl0IutSDRLVRfXDPikXyUHUAhDE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service ! Tim was very helpful ,awesome customer service.",
"date": "2017-08-07T16:58:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nolaismyhome, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "08b0fc3a-c8c5-47b3-b429-53cd1507f305",
"author": "Jabari Ennols",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKDDuh_zRSpl1KDr6cab2VvRnxzN42JyREtIuMYt3b5NEQGDM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was great! Fast and professional! Extremely polite and courteous!",
"date": "2017-07-30T18:11:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jabari Ennols, thanks for your praise and kind comments about our team.",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8a8d7afd-347c-427f-83e6-57c674507989",
"author": "kathia halley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpNDGS8urOcTYS317AGDIU_5diHOdCbqvgQcUyCcTFDGvDQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff was friendly and willing to help. The site was very clean and safe.",
"date": "2017-07-29T17:35:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kathia Halley, we are so pleased you enjoyed your visit to Safeguard Self Storage!",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a27f6d3c-d6dd-4dc0-aa54-7f31a4604bf7",
"author": "Priscilla J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQ2DpFUq3JxXWvXvtaqHNDU0ct5UfVfEyYbSKR6A0t2gEHmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-07-29T17:34:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Priscilla Judd, thank you for the high star rating!",
"replyDate": "2018-06-23T17:21:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a58f307-a0be-4515-9b69-f1769d74eeb8",
"author": "Nairym Leon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBrRwCfbq_kQL3EyG582f4hlDjJ9yt14s6SPkir3w104a_gxa2TQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager tim was a great help great personality we went in and out quickly understood everything clearly and he was a great help thank you again tim",
"date": "2017-07-29T14:27:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nairym Leon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage. Thank you!",
"replyDate": "2018-06-23T17:21:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6fe87ce0-5d1a-4ba1-873c-b2470be94e89",
"author": "Deonka Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_QbCrAmJqE_wJrqUceF2MuPHuXf-5v1mlydtLIJRDl0WImlhm=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with Safeguard was very professional. The manager was so polite and made me very comfortable. He explained very thing to me step by step. Good Job!!!\nI'm very happy to know my belongings will be in good hands.",
"date": "2017-07-28T19:09:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Deonka Johnson, we're happy to hear you had such a positive experience with our team! Thank you!",
"replyDate": "2018-06-23T17:21:13.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "00b6d353-32e9-47b0-b331-96d19869fd06",
"author": "Danny Talbot",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKpqE3g7o8e_Zt9zZ_ApGnvwc64t1b8WjBj0IFwU4JLaoKeMPz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent and clean facility. Very easy to access in and out the building. Thank you Tim for your help and professional service.",
"date": "2017-06-25T15:52:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Danny Talbot, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2018-06-23T17:21:13.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "df99a117-946f-4ff2-96b6-eedd01e25c4c",
"author": "Robert Stoker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfONycT0OUhQ0PNf_Fng3tuqCvCM1hwDNnBFb4ujRAM7n56tcM1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is fantastic. Tim and Tracey help me with all my needs fast and friendly. Moving my parents house has been no joke but storing in this beautiful friendly facility has taken ease off my mind.",
"date": "2017-06-22T22:08:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Robert Stoker, thank you for providing this wonderful review. We're happy to hear you had such a positive experience with our team!",
"replyDate": "2017-06-23T17:21:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "37564d36-7050-40c8-9214-73b529e1fe52",
"author": "Steven Levie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvSCvvNTB8CgWs63LxVDQbwoTB0kZmb5XSmtMhF7qthhVb83I=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience here was excellent the building was very clean service was very friendly\nI find Tim and Tracyis asset to this company and very knowledgeable",
"date": "2017-06-17T17:13:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Steven Levie, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you!",
"replyDate": "2017-06-23T17:21:13.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2c039af5-95b7-41eb-bb3c-565a4acf8c93",
"author": "rickey king",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlK6X3yAFgq_MCZLPnNh8e0oO7SdmdZzoI7tmoUxsrvVV5Aw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, management service exceptional, very clean environment, managers at this location provided exceptional service. Managers at the this location was very family oriented. I would recommend this location to all my friends and family. It have been a truly blessed experience. Thank you. Mr. and Mrs. Patricia and Ricky king.",
"date": "2017-06-11T20:43:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rickey King, we're glad you had such a wonderful experience with us! And thank you for your recommendation. It means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2017-06-23T17:21:13.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3563ae09-1b01-40f5-a901-9786acdd63c9",
"author": "Sandra Lassalle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKML4jlIbxkyzBtdn__IcegRW8RPSyEawtrQe9kgIGsCfESIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tracey and Tim are extremely helpful and courteous. This storage facility is very clean; Tim and Tracey can be found sweeping the halls. This is a secure storage facility. I highly recommend Safeguard on Riverside in Metairie.",
"date": "2017-06-10T18:48:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sandra Lassalle, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Safeguard Self Storage! Your recommendation means so much to us and we're so happy to have earned it. Thank you, and have a great day!",
"replyDate": "2017-06-23T17:21:13.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "16d715f9-8d75-4bf3-8b43-158aec9e8bac",
"author": "Lauree Nunez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhlzgmQ-_qBERhgg_fqcDneycUHU06ozOn26wWEDOnzwsD0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have never had a storage unit before. Tim explained everything. I was amazed how clean the facility was. Tracy and Tim are wonderful. I have already recommended this faculty to my friends.",
"date": "2017-06-09T18:03:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lauree Nunez, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2017-06-23T17:21:13.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "a435cc24-4c78-4ec9-94ec-650dd06b63a4",
"author": "jay russo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKo4cf-16sldsYhBmZeEY8uf-ivSWaDdIvs6hSPCtakXbIsAM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim Trace was very helpful even around events that were happening during the move in process",
"date": "2017-06-09T16:56:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jay Russo, we really appreciate your positive review! Thank you, and have a great day!",
"replyDate": "2017-06-23T17:21:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ac3443a7-8908-484d-bbb7-1dc7b98b0a4b",
"author": "Rachael Atienzar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1hSAWemYECZNClGj_niKYp8ClBn8XNLsnjI0xpPH2BHOG5xQa=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service. Made it quick and easy to get a unit.",
"date": "2017-06-06T22:18:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rachael Gasped, we really appreciate your positive review!",
"replyDate": "2017-06-23T17:21:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "251eb80f-7ac8-468b-b9e8-cc18d118ebb8",
"author": "Alfreda Day",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlDl43hCMG5pCcEwxBb95eb17PosNHlPzwVgKA5rQ8gOvqbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-06-06T17:23:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alfreda Day, thank you for the high star rating!",
"replyDate": "2017-06-23T17:21:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d4de4284-1052-400d-8943-1a727ead91e1",
"author": "AWAKEN EMPRESS",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGcD2BgLkX1M65ufQRzu96BaVdNxJNljcnvV6eiERRrwx1AQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The best storage I 've had N years clean 24 hour axcess. Natural customer service. Friendly helpful. I say yes",
"date": "2017-06-06T09:40:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Priscilla Smith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.",
"replyDate": "2017-06-23T17:21:13.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2f8b87dd-1e22-442a-9762-f4f169b6cff6",
"author": "Cameron Holt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmEy8ANXqvOmw9EcOb-NEn1A8hB5FcA_V2SRfQQ1ZQtAiI=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is the best place I have ever used. Tracey and Tim are great! Will stay here forever.",
"date": "2017-06-05T22:40:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cameron Holt, we're happy to hear you had such a positive experience with our team! Thank you for sharing these comments!",
"replyDate": "2017-06-23T17:21:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a9addd6-56d6-4c71-91a9-473516ff0ad1",
"author": "Jeanne Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBauy29AO0FGWaMMcc6ZNp4MS8XEBKoNq9gYxzhUsKV82ajg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love this place! Great service. Super clean and convenient location.",
"date": "2017-06-03T19:25:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeanne Johnson, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you!",
"replyDate": "2017-06-23T17:21:13.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "99c51935-a449-4d27-8002-0bd203a8ded2",
"author": "Andrea Jeanfreau",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2tNgY4W7eym2gBDC8N7_gAG8meuA-ZKVneUUYZGc5MPhpWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim and Tracy were team tagging efforts to provide expedited service. The facility is clean and assessable. The unit is spacious and sptless. All supplies needed for an easy move are available. I highly recommend.",
"date": "2017-06-03T17:30:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your recommendation means so much to us and we're so happy to have earned it. Thank you for sharing these comments about your positive experience. Have a great day!",
"replyDate": "2017-06-23T17:21:13.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "8403707a-143b-4797-8f27-41b56ae17d5b",
"author": "kip smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLD_e2d1IEzzPWNjvMekhOhNEhWl7qcubMijirT3U1nW4KI3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was great :)",
"date": "2017-05-30T17:53:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kip Smith, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2017-06-23T17:21:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18231c45-4fb2-425d-bff2-e976c35d06b4",
"author": "Heather Fritts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYpf86nBbENHu3iVOhgaNKvgNfOfvkEK7ZlqscSva__1t6iA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-05-29T18:21:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Heather Fritts, thank you so much for your high rating!",
"replyDate": "2017-06-23T17:21:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e1ec31ec-f36d-4448-91f8-44a5043f233e",
"author": "Shaun Pippett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKU3JK-Ta9dtOl9epqxNSoTj3QKCvf_Sjd95INV1ew8wDPa1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Facility was very clean amd staff was outstanding. Tim was able to answer all my questions and the customer service was excellent. I highly recommend this store.",
"date": "2017-05-28T18:16:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Shaun. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!",
"replyDate": "2017-06-23T17:21:13.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c10a6fe2-f3c3-4fef-8f83-4435b9ea11e8",
"author": "Melanie Richard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzZmcV-X2VkvsJZs9Vrt6A-ydaq35lI9cn9f8aKa6hxeQqPkS2=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tim was super knowledgeable and helpful!!",
"date": "2017-05-27T17:11:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Melanie Richard, thanks for your praise and kind comments about our team.",
"replyDate": "2017-06-23T17:21:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0220d28e-9afc-4cf9-8d91-fac3d9951d08",
"author": "Demon Walton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIM3jCuWdBjPPMoXpJJ7j5BqsiUkjMgOrHnfkvs--KEvCaV_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good place to rent",
"date": "2017-05-20T20:45:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Demon Walton, thank you so much for the positive review!",
"replyDate": "2017-06-23T17:21:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3f78d1b-a136-49b3-ae89-62d93114fa01",
"author": "Shezad Anwar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0mxxGWUiPceX41G28Fh-pbFSm0gC7ReMwwT0mfVpDP9r4YX5ZeQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good staff and helpful",
"date": "2017-05-17T12:10:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fb0be7f2-9f1b-4045-bc93-0623200ed96e",
"author": "Jess Rueda",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOGJMH8tyE7KpIIH2p4jqtEDDKpw3NmyEqQDhsGDxQjKwV7YQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent and friendly staff. Very attentive when it comes to answering questions. Cheap & reasonable pricing. 10/10 recommend.",
"date": "2017-04-22T21:55:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "48ddb7e8-04ab-436e-92e8-1222fe6c4859",
"author": "don wensel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVT1j8cKFGpQfi3wEvY5LPpP72WmHCiUw-4rm6szFNfoVskE2eX=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Very helpful staff. Clean facilities",
"date": "2017-04-08T13:37:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a044104a-9934-424e-8556-1e21fab45a4f",
"author": "Brandy Pizzolato",
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"rating": 5,
"text": "",
"date": "2017-02-12T20:51:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "562e59e8-16cb-4aef-a54f-43b04bf0bb2e",
"author": "D Schnatz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGqXy46xhlIfZeQYgh8tvmDJSmL0d-z7d71AOcBn0wNCTj9kn3uA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Convenient and always clean and secure. Easy to access your stored items.",
"date": "2017-02-12T08:01:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "9af212d2-50b6-4e5f-8b59-dc226c2d3232",
"author": "Regina Doby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsTcMMDTb0Z2SH0QHCxUhIJVrzP1eo0rwHJN-LNyAKnS36bpnyRg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tim was very helpful and understanding my needs and made sure I got the right unit and didn't just try to sell me the biggest unit possible.",
"date": "2017-02-06T14:35:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8826f351-88bf-4ac4-8289-fff1ff11511d",
"author": "Sabra Young",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVbXGJVlosdOtRLf8j0hYicAJAWuTxOGKeHMd3F_DQkt2kg8_i=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This has to be the best in Kenner, LA as far as customer service and cleanliness. The staff was excellent. Tim at the Metairie location was so informative and thorough in his rental to us. Thank you for helping us in our time of need. A+++ rating on everything.",
"date": "2017-02-02T23:22:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ce4fa248-8b66-4940-a668-404c9d031954",
"author": "Luna Fox-Wood",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnKmd2XVP5p9XjJ35_HSZugzuqCzZiTlv0q7yVY-YsnefIhE8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The people at the desk were friendly and helpful.",
"date": "2017-01-28T20:51:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c2d01e83-08c2-4b24-9fa2-50cc66311925",
"author": "Cliff “Pyrotechno” Gunderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWA2XbYdI2H3XTi3VyW0vlTiIb5TS0jhdvQASuvI7P-Td8616i=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2016-11-06T14:14:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "aafbef0b-2f58-4b89-b0c5-60aab14c2eab",
"author": "David Bromwich",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3L_z_8_hdo0pTHw0xTAi6m_Z_WWIzfb6Zu6Ou7HwGtUMw5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experiences with Tracey and Tim were exemplary in every respect. They went above and beyond to make my experience at Safeguard flawless and I'm very grateful for their help. Tracey runs a tight ship and I would absolutely recommend this facility to anyone seeking storage in the Greater N.O. area.",
"date": "2016-10-14T00:55:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "acc2d04e-b6c2-479a-96e1-196c05060ce6",
"author": "Nancy Lawson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8-4HYwqWAcHt-0iYDbWw-DMIpDLm-JyQVyfNjEtzUYb99-VIzug=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "One of the Best Places to store your Items of all kind clean safe and secure the staff is wonderful in helping you with all your needs Thank You Safeguard",
"date": "2016-10-13T12:47:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "4d20ab2a-4063-4c6a-9580-a1612dcc0cc9",
"author": "Peyton Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6xFFwCVxDG5vJPtWNBxQRYTTKe6HBDTJ7XzBk1w7Acq2VOR0=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a wonderful location. The staff here are great, very helpful. The units are large, clean, easy to get into. The cost is good. We even rented a second when we needed a little more space. I'd rent from Tracey again in a heartbeat.",
"date": "2016-10-10T02:44:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a2fe29ed-b6fd-4e35-b03d-849d3e7fd84a",
"author": "Takia Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKYD0ovMqwPsZkfHE8Vi0eNTD1TbRQ2fiqnf54tpNjwBgX6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful, attentive service at the storage location. Tim was especially helpful: he made what would have been an otherwise hectic move, into a manageable experience!",
"date": "2016-09-16T00:35:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eb89a177-f35f-4db0-bb87-d4e31384a867",
"author": "Demetra Dawson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8NlrKT68V70-cfCkTRJiiCKM91SZl5oqi-ND0nXGvmFq0_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I find the service and property to be awesome and very clean. I feel that my personal things is very safe and secure, which is exactly what I was looking for. Mr Tim was very help with answering our questions and making sure we understand everything. I recommend this location. Thank you!",
"date": "2016-08-02T16:03:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "984f1027-8549-4d05-9407-2237c94695fe",
"author": "Donna Pippin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJr3iVh3AUwXAYdHBetaU-qAZARPc-q74neGrHAcek1IYpnhk=s64-c-rp-mo-br100",
"rating": 4,
"text": "We have been very pleased with the people and the facilities. The place is clean and well maintained. We always feel secure. We recommended it to our son and he has been satisfied also.",
"date": "2016-07-24T00:09:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "113605c8-2bce-4cd5-8d3e-ddff924e0f79",
"author": "Erica",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqAch17jCIdsZigljzQ054ljpUzDDUjZJZHqoxWQgw9ztK=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2016-07-22T20:59:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e17db050-81e0-46fd-bbfe-e0a2b4954f40",
"author": "Lawrence Bailey III",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLk0_bUYJ2KNUa-djg6KBASv-HDV9uf8PYXynOrXRQEZQJ4BQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've received awesome service from Tim since doing business here. Friendly environment and nice staff, affordable price and a secure location.",
"date": "2016-07-06T23:11:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "e0a8db25-0b2e-4a5f-97c8-a4b513d282a3",
"author": "Storage Heroes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUz_Kgg39PRwjx1rZi6arwtDN8jv3XA3YQOZ3ZN2BZBkSN43Jti=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff! Always super helpful. They always go above & beyond to answer our questions and help us out. Thanks for everything.\n\ny'all check it out!",
"date": "2016-07-06T21:46:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ccaa03bc-d0ff-44cd-8428-276a5c33a365",
"author": "Belinda Vogel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwmEH_M1Uv0SmQSoKuTIDh3rk_azr_ksdnCW2-4PVqmJ0gIis=s64-c-rp-mo-br100",
"rating": 5,
"text": "Our experience there was great! Very clean at all times...especially the bathroom. Also the 2 people working there were friendly and helpful . I would highly recommend this storage facility to anyone!",
"date": "2016-07-06T19:59:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1ddc1d65-b905-4cbf-988e-43df4853fab2",
"author": "Rebecca Fox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsUHUWDvL_ZfL9kGlQHV8l5xWmSYb4SceV8XyYEU7fVd-NlJyK=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been inside every storage facility in the New Orleans area and this is one of my favorites! Tim and Tracy are always super helpful and always go above and beyond! They put a smile on my face every time I walk in there!\n\nYou won't regret renting a storage unit from these people! 5 stars! Very convenient, super clean, and always a friendly and wonderful experience.",
"date": "2016-07-06T17:25:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "dac7496b-1c5c-48bd-8807-a77836cd5c4b",
"author": "Kathryn Hite",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVC07eI-NsYROl5TUkP7xOZPapT7AMA8ac4OffSlRgfN23JA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent and thorough on-boarding process. Makes you feel very comfortable with you decision to use Safeguard.",
"date": "2016-07-06T17:17:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "d5a17a97-95fb-4a0b-83c9-aadbb00adb0a",
"author": "Jude Quick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_2K432rUGTwdA8zDKiD3m5XNPkXE_9xskUXm3aVFM5SxYEco=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim did a great job in receiving my products for me. Thanks Tim\n\nJules Monnier",
"date": "2016-07-05T12:35:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4775efe2-d4a4-46e7-bc3e-c91635722768",
"author": "Travell Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_0aGDCgGOVXhRdNq2Hh3yrKWktcahGmUK2wO3v-S-PIgz4EDR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim thank you and your team for your consistency and a clean facility.",
"date": "2016-07-05T00:11:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "557b44c6-2741-45a7-a3d4-5c105de80de9",
"author": "Richard Spring",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxFMsqjrbtuON7ASNuggT8u4VgMP8ezEMJRa0YyRyCxidzOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was an excellent representative of this company. He was fast and courteous and had my wife and I set up and out the door fully satisfied in no time. Outstanding service. Highly recommend.",
"date": "2016-06-30T21:28:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7a103fe0-7085-401b-938c-7792dac2503d",
"author": "Todd Windmann",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgldpw2_mC3FxhnwMN7RgCwRknjPUM9ZbMjrqSP7uvT3KWrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My company uses this facility to store parts and supplies for 11 service technicians who are accessing the locker almost daily. The location is very convenient to the I-10 and Veterans Hwy. The friendly Staff (Tracey and Tim) are very helpful and work hard to keep the facility clean and neat. The packing and shipping supplies that are for sale in the office has come in handy when we have to ship parts to other locations. I would recommend this facility to anyone needing their services.",
"date": "2016-06-03T21:54:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "7dd9b9fb-4352-4851-8d87-fbd5281afec2",
"author": "carol edwards",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_h5dshIHpaMvJx1yHBd22Mw_lEGzfOlxUIS9aXgIdQT5bmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The location was easy to get into & use, & the people behind the counter were always helpful, & eager to be helpful. Had no problems or suggestions on how to be better.",
"date": "2016-05-20T14:56:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d58c0f4-4a72-4082-add9-15e73fde6202",
"author": "Traci Quinn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeQ11QQb8D-tOH6CkE0Nm1YkNsfXYmQJSygnxb84BDy-JI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Very knowledgeable customer service rep. Very satisfied. Would recommend",
"date": "2016-05-19T23:11:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "89f4bc26-537d-4fa8-b46d-a209a2a915f9",
"author": "nokia crewchange",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUn-BL4cpor0mDvqdlhxYveIo42tfJHQKGXwj49G_ClCNnig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, Clean, Clean. Great Location. Close to the Airport, all the stores, the large Kenner, LA Post Office, UPS shipping and great service from the staff. I could not ask for a better site or service. 5 stars plus more. Thank you Metairie Safeguard team. Your the best!",
"date": "2016-05-02T06:06:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "9e48fb68-cba4-4e79-b6e1-3b9b52664a76",
"author": "Lori Hensley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdlK5V64ZZCDJ9S5lP4HS5BhyZxyZpSxOk5cC8CO62z6ZaMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Can't say enough about the amazing customer service!!! Thank you guys so much for all of your help! Definitely recommend Safeguard in Metairie off Power for any storage needs!",
"date": "2016-05-01T18:22:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "b4b0d057-04fd-40d6-98f2-299e4ec60524",
"author": "Heather Geauthreaux",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9TZZXxZjs91Z0C0HQMIRUcojyk7ySFTXgYkQwWgRajmguWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have had a great experience at this location it is very clean and I love the security....great staff, very professional, and I really appreciate that they let you know everything up front so that there are no surprises.....would highly recommend safeguard self storage on 6400 riverside dr. Metairie la",
"date": "2016-04-30T20:21:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "3a69dd5a-0fb7-485e-b061-6258080e3de7",
"author": "Jimmy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5E1W2iok9q_BC7ASoOSRzM5eD5e5taoimK-h8pUjNyGAdrYE6=s64-c-rp-mo-br100",
"rating": 5,
"text": "(Tim and Tracy) where awesome communicator's with an clean environment and customer service.",
"date": "2016-04-27T15:36:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "973a129d-5bbd-43db-93f7-d23665208a9c",
"author": "Terence Skelton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbzCUrrwQp6jYCMDLF35BnDHwlPE4c_2YCP2wwKxmDP6UIIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Been using this facility for over 10 years now. Great choice of sizes to fit whatever I need. Tim and Tracey are very attentive to all my needs, from security to safety to suggestions on sizes and efficiency of space usage. Very happy with them and would recommend them to anyone needing short or long term storage.",
"date": "2016-04-22T01:08:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "455622fa-1ade-463a-9a87-5c51f61cf1b1",
"author": "Rhonda Doyle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2AZ8DJfZp-LzTXTtKvDTYWs91gL6VST3FM_a6sU1VZyqtd7re=s64-c-rp-mo-br100",
"rating": 5,
"text": "It's a great place to rent people are really good and they explain everything that you have to know about the place and all prices on everything if I needed to rent another storage unit Safeguard Self Storage place is where I am going. And would recommend anyone there",
"date": "2016-04-17T17:51:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "961c8bf0-4934-41fa-a290-71e5274eab12",
"author": "carlos D",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwDOe1Xq_UeSBeRVt74qHowJmqP5C0tCyO6UNJ7-uf-adItxwE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2016-04-14T16:56:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0221a7b8-8f60-4e3c-90b7-7d69389023a7",
"author": "Charlen Wesley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBzUuSDwcGFmUEDtLZsi2Gaw1tktKmxlY8tVPGdu7RP6Kf6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was excellent! Tim did a fantastic job explaining everything to me.",
"date": "2016-03-29T19:11:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4575d21a-9e25-4eff-aa90-d7e10c37a760",
"author": "Carlos Carcamo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxYwiibxy0E7p2R9CMWY8NwmM65tCCPizN5CU0UkrEWlyj_xPK=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2016-03-21T19:04:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5f7dea8e-8e82-444a-b247-a691da740721",
"author": "Bill Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBFvK7fVDLkjQ2Rd9l8LhUGvg9J4TPxgEQY6Y15tie2DGCFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim did a great job explaining all the details and options at the storage facility. Access is easy and fits my schedule. I would recommend this Safeguard Self Storage location.",
"date": "2016-02-04T16:04:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "cef719ae-d44d-4bc8-a907-c843233ead90",
"author": "Ruben Urbina",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITRpK-FFc1Zwt3fjz3CLRNozHzE1opU1C5jbKycms0m5s4XWU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safeguard on riverside is one of the few facilities to offer a compete range of amenities and conveniences. Tracy and Tim are both very personable, informative and professional when attending to your needs. I would definitely recommend this facility to anyone needing storage space.",
"date": "2016-01-31T16:31:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d0830b5c-9313-41bd-8b2d-c0dfb443da1d",
"author": "Alberta Stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQDXpNHVAvrkrz4T-dT5GuBlhXknSF_xSBz_6zjCVZyJSebA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2015-11-26T15:30:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1f87ef58-dde7-4647-8897-c9782e21d494",
"author": "Chip RAVAGLIA",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIBXKJYgd8djq6r8HpCFtMW1_1qZ8PXxXOordZqCtzMIhwAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "No matter what question or request I have for Tracey and Tim,\nthey always have the answer. As a user of this facility and others over the years, this is the best",
"date": "2015-10-24T20:48:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c422f0b6-01c1-4004-88e3-56ceac06fb74",
"author": "Terry Porter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwwNOE6A0F4I42211P7rCVI1yQR1B02Acytq5NOCwtJtmOnQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "We have just recently started using the safeguard storage unit in Metairie on Olympic drive. The staff are courteous and helpful in all that I have been involved in storing materials from my move from Hattiesburg. The facility is very clean and the air controlled unit is perfect for my needs. I would recommend this facility to anyone who is in need of extra permanent or temporary storage space.",
"date": "2015-08-28T14:55:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Terry, We appreciate your kind words about our store in Metairie, LA just off Power Blvd. It is our sincere desire to provide all of our valued customers with superior quality self storage and the highest level of customer service. Thanks for giving us the opportunity to be your storage provider. Welcome to the Safeguard Family!",
"replyDate": "2016-06-23T17:21:19.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "725624ae-3189-4a9f-ac7e-6e8f60da9738",
"author": "Jennifer Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjN82HGtJZxW1q9wcyEPevolwSEnV-utypGmF041eUkEDGvMcm=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is very friendly and helpful. I love the air conditioned units. They have utility carts you can use to help get your stuff to your unit. I would recommend Safeguard and do business with them again.",
"date": "2015-08-24T17:00:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Jennifer, We appreciate your kind words about our store in Metairie, LA just off Power Blvd. It is our sincere desire to provide all of our valued customers with superior quality self storage and the highest level of customer service. Thanks for giving us the opportunity to be your storage provider; we are happy you are part of the Safeguard Family!",
"replyDate": "2016-06-23T17:21:19.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "428baf6e-104d-4d65-870f-15499566ea12",
"author": "Jolie Bonvillian",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6J2TCAGgze7ri88rQ0dGI9cXTNkIY1cmvhmxpaR-koPItwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tracey & Tim at the facility are very helpful and friendly. They go out of their way to make sure you understand the terms of your contract and help you to choose the right size storage shed for your needs.\n\nThe facility is very clean, easy to access & the isle are very wide so you are able to move around the facility when using dollies or carts to haul your things.\n\nI would encourage anyone in the market for a climate controlled storage shed to visit this one and speak with Tracey or Tim, you won't be disappointed!",
"date": "2015-08-13T13:11:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Jolie, We appreciate your kind words about our store in Metairie, LA just off Power Blvd. It is our sincere desire to provide all of our valued customers with superior quality self storage and the highest level of customer service. Welcome to the Safeguard Family!",
"replyDate": "2016-06-23T17:21:19.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "neutral"
}
]
}