{
"summary": {
"average": 4.8,
"total": 322,
"distribution": {
"1": 4,
"2": 1,
"3": 10,
"4": 14,
"5": 293
}
},
"reviews": [
{
"id": "80b49850-bf30-42e4-8f9d-79d4bf39576f",
"author": "Luis Herrera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyJiOmwXN7-kIvzBs3eLBHvrbY_CZVcug0wO6eUznUyRxE5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-20T16:09:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-06-21T20:17:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2e16876f-7a6f-440c-befb-c82e81aac585",
"author": "Naor Damari",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIML_RqjsWeVUrmJhEQhlu749v9xHzZ03K7WA6gFMAGgYRs5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best service in the world from the younger ladies in the office were wonderful",
"date": "2026-06-18T20:35:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Naor,
Thank you for sharing your positive experience! We're thrilled to hear that our team provided you with the best service and that the younger ladies in the office made a wonderful impression. Your feedback is valuable in helping us maintain high standards, and we look forward to welcoming you back soon.
",
"replyDate": "2026-06-20T20:17:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6f98dea0-f1fd-4e1f-bf6f-f1f826148a42",
"author": "Karla Ayala",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJVgvzYh2ddtOHV1Rj08n6EJ2LyVXcDyDkKzKbtQUHbz45d4I=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jenni was so helpful today with my move to a bigger unit. The workers at this location have always been so helpful and kind.",
"date": "2026-05-30T14:59:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Karla! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-02T20:17:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bb3e6c07-f7ae-4ca3-925b-98a44cac8b78",
"author": "Noah Ayala",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIE5IZnVwJd8i5rD5J-WOdavm2s5zZgBS7bq_nt8dpqmXKMog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and clean facility Cindy and Michael do their part to keep the facility the way it is.",
"date": "2026-05-28T00:47:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Noah,
Thank you so much for your wonderful feedback! We’re delighted to hear that our team made a positive impression and that you’ve noticed the cleanliness of the facility and our quick service. Your kind words truly mean a lot to us and encourage us to keep delivering the best experience possible.
",
"replyDate": "2026-06-02T20:17:31.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "49e5eb7c-5982-446c-8569-82a518aa7e5c",
"author": "Adonis Batallan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuEG8EEMljd-zy5QwTA9dSZFtKD-yYL-fKE-63VtQ5ietBVuQV=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility, awesome staff Cindy and Michael go up and beyond for their customers.",
"date": "2026-05-28T00:44:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Adonis! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-02T20:17:31.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c593a5b3-d34e-4149-9bde-60dd7a8ab47b",
"author": "Jinaga Washington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6EfdIkXxdgZYGIlxax3z3Pgf0XEZTClVGTdmJ7Hncl5uHeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Customer Service and Quality Management and Fast Service",
"date": "2026-05-20T22:00:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Jinaga, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
"replyDate": "2025-06-23T20:17:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "21203abf-0fee-4388-b41a-a56e70e86dd6",
"author": "aaliyah hall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwOyfxccsq9iezlFBR6EwpXz7LvJHT61feH9ihcxEvDqohzeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Efficient and polite.\nFacility is well kept!",
"date": "2026-05-20T16:19:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Aaliyah,
Thank you for the wonderful review! We are delighted to hear you enjoyed our efficient and polite service, and that you found our facility well-kept. Your kind words inspire us to maintain high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T20:17:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "34d5ad22-c022-49b0-800c-911c2df30cd5",
"author": "Braden Edgett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDmHWVQ1SgjBFfEKe8_8ze59Rj8AAcn49wX1U_mVxg-WtTEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean, nicely controlled environment, lovely front desk worker who helped us out and made the process easy.",
"date": "2026-05-19T17:20:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We are delighted to hear that team in Metairie provided excellent assistance and made your experience seamless. Your kind words inspire us to maintain high standards. We hope to welcome you back soon!
",
"replyDate": "2026-05-23T20:17:31.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d5b56eff-55aa-4110-a4e8-9255061470e6",
"author": "Jacob Padilla",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLclX78XHCeUegujMqER807kEDJiq7ArCt687mR4unoDrrTEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-18T19:22:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-05-23T20:17:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f7bec6dc-63a5-4a72-a3f8-422e04d58792",
"author": "Mary Coote",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKd3l0i1fZ27sXJUI3DR0wMg3PgJDkvivq-UJJTd_YdeuP6yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "So helpful and kind!!!!",
"date": "2026-05-08T16:18:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mary,
Thank you for your wonderful review! We're delighted to hear that you found our team in Metairie helpful and kind. Your feedback is incredibly valuable to us, and we look forward to welcoming you back soon.
",
"replyDate": "2026-05-23T20:17:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e64bb588-967a-44bf-975e-acee33b25e2f",
"author": "David C. Boothby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDOFbOpYG4Rw-Beb8HqC7c4upwSoqkvzzA8xTy-KsZpIaNJDz81A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cindy is the best! Always such a pleasure to deal with!",
"date": "2026-05-01T14:41:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello David,
Thank you for sharing your positive experience with Cindy! We are thrilled to hear that she consistently provides you with such excellent service. Your feedback is invaluable in helping us maintain our high standards, and we look forward to welcoming you back soon.
",
"replyDate": "2026-05-23T20:17:31.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8d79918c-f86f-41fb-86e9-102d6e9f7ddc",
"author": "Therese Lapeyroleire",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5oKHcHnMUTajVZNQIgy3JLn2pZWhpBuGJdHXaJghzEs04YA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-30T16:06:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-05-23T20:17:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "351c1737-2607-41ea-8691-165665929c42",
"author": "Ashley Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYj_p21nEu7Fl9UQBYrGoHPbqoKMm-MzSf1fARm09vq-HG6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-19T02:26:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-04-23T20:17:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ce1b4991-eacb-4aa8-a8e4-fa170847e7b9",
"author": "Eitan Palma",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvJsV1W-0nQCEdQqWeEBllZCrf_GmlnE7yjBMnDP8pizC5tw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cindy is so helpful and informative I trying appreciated her 🤍",
"date": "2026-03-14T16:42:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Eitan,
Thank you for your wonderful feedback! We're thrilled to hear that Cindy was helpful and informative during your visit. Your positive experience motivates us to continue delivering excellent service.
We appreciate your support and look forward to welcoming you back soon!
",
"replyDate": "2026-03-23T20:17:31.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "cab8b4d6-ebc2-4682-89fa-0c871c1c98a6",
"author": "Tino Ayala",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFeGEIpjulv13lvkSUnxPKTET2ayZZ2ZzG_Rwj_2j5Uo-OLC4iRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kari and Cindy are the best.",
"date": "2026-02-16T01:29:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tino,
Thank you for your kind words about Kari and Cindy. We're thrilled to hear that they made such a positive impact on your experience. Your feedback is incredibly valuable to us, and we look forward to welcoming you back again soon.
",
"replyDate": "2026-02-23T20:17:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cf75902f-f5bf-4bc5-a655-9782593c52ba",
"author": "Trice holmes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmFnQrzVMlTZjdVgs3HuBGQtcHI8_gAsoHhqXJyH44cNcGCHZo0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cindy was a big help she very informative and very helpful would most definitely recommend",
"date": "2026-02-03T20:17:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Trice,
Thank you for your wonderful feedback! We're thrilled to hear that Cindy provided you with such informative and helpful assistance. Your recommendation is greatly appreciated and motivates us to maintain high service standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-02-23T20:17:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "88471ca3-8bc8-4390-b8f8-bec26f89e6a0",
"author": "Kasen Mendoza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL06SQwGPQ9pgH8nrkLrIm1lApUWT2IbRn52_K4IM5putGWEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I actually won a storage auction online here, both ladies at the front desk were super nice! They actually gave me some good information and helped me out bc I forgot something at home.",
"date": "2026-01-30T06:53:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kasen,
Thank you for sharing your experience! We're delighted to hear that our team was able to assist you and provide useful information. Your feedback is invaluable for us and helps ensure we continue to offer exceptional service.
",
"replyDate": "2026-02-23T20:17:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28ae1fd2-3e50-4cdd-bc16-f556ac9083c1",
"author": "Katherine Edwards",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_JNLOhEX7gScVDmnBbcKPuXahoBSO1rfyR7Za9Ona9Edf19QP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Michael was great, the building was so clean",
"date": "2026-01-27T16:23:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Katherine,
Thank you for your wonderful review! We are delighted to hear that Michael provided excellent service and you had a great experience at our Metairie facility. Your feedback is invaluable in helping us maintain our high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2026-02-23T20:17:31.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "429634ab-8a2b-4a54-9ae4-58ebd9de2fc9",
"author": "Jasmine Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDZyvrY2MmFCMi2faG7sh9pkFsnoBlBJGRdpFMIMbJYHDUX-lC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from Michael and team!",
"date": "2026-01-10T19:36:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jasmine,
Thank you for your wonderful review! We're thrilled to hear that Michael and the team provided you with great customer service. Your feedback motivates us to keep delivering excellent experiences. We look forward to serving you again soon!
Warm regards.
",
"replyDate": "2026-01-23T20:17:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "535d17e1-88c0-470f-a734-105ab9875262",
"author": "Kimberly James",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOBsU3kw0oUdMxFPwYkJ7rjJkBpYpPoWaiodOHGyLThyBZj_wf=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Michael was extremely helpful",
"date": "2025-12-30T21:55:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kimberly,
Thank you for your wonderful review! We're thrilled to hear that Michael was able to provide such helpful service. Your feedback is invaluable in helping us maintain and improve our standards. We look forward to welcoming you back soon!
Best regards,
Mini Mall Storage in Metairie
",
"replyDate": "2026-01-23T20:17:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b0f04b37-7580-4d93-805a-98b9b12622d5",
"author": "Nicholson Bledsoe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlSm4pTFVsD4KvWZ3UuJfvEhUOusBlX5AUVFvK0-eOEF9tL-k5=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-29T21:57:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-01-23T20:17:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "53107bd3-286f-4354-b792-1ed5f19b6fdd",
"author": "Angel Michael",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgR4NCbhulMp6zjFuYjaVJkU_Kw5ZsXZ7-K0l-XVFuiWl67Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Michael was so helpful and patient...he walked me to my unit and let me know the best way to go so I won't get lost. The facility is clean and well maintained.",
"date": "2025-12-11T20:48:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Angel,
Thank you for sharing your wonderful experience. We're thrilled to hear that Michael was so helpful and patient, ensuring you felt comfortable navigating the facility. Your kind words about our team's dedication and the cleanliness of our facility are greatly appreciated. We look forward to welcoming you back soon!
",
"replyDate": "2025-12-23T20:17:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "bd905046-66d2-4743-8e5d-a1715d4f6d16",
"author": "Annene von Durchgerockt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1uMUDXssvHlm-Ieg-0h7ANi82E4ivnQ5TKZ9rEe31LZrNhX38=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Long time customer. Friendly and competent service. Very clean!",
"date": "2025-12-10T19:57:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Annene,
Thank you for being a long-time customer and for your wonderful review. We're thrilled to hear you appreciate our friendly service, as well as our cleanliness. Your feedback is greatly valued and helps us maintain high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2025-12-23T20:17:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "07a0bb96-1a0e-41b8-ad68-6fb084015388",
"author": "Delvianne Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuubxONpzTJVcG5VKnqaOHYeFwoLbp8ggKxsYNjuPfQiZmEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-10T15:57:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2025-12-23T20:17:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2ed1fa99-2e16-4a1d-8205-fec7c3e51d96",
"author": "Derrick Tran",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2btc6WAe2o5N8WrnXa8pB6hIAev6JURYiw4hzF7WNOnY6lWI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Michael was excellent!",
"date": "2025-12-09T17:34:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Derrick,
Thank you for your glowing feedback! We are thrilled to hear that Michael provided you with such excellent service. Your kind words are greatly appreciated and contribute to our continuous improvement. We look forward to welcoming you back soon!
",
"replyDate": "2025-12-23T20:17:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b9f76ec4-5ce7-4855-a3d2-317c07fa1a70",
"author": "Tyler Baggett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMnuTZFa8b-qAcmPefMHhddHAKHDZ6t-SaoOZz4h1tyQ9Ouw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super helpful",
"date": "2025-12-08T22:21:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tyler,
Thank you for your wonderful feedback! We're thrilled to hear that you found our service super helpful. Your experience is important to us, and we appreciate your support.
We look forward to serving you again soon!
",
"replyDate": "2025-12-23T20:17:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9ea182d3-5ffd-430d-aa6e-ca0632008be5",
"author": "Rowee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYeVjgrnEi3MOuUWObBDETXoq3c1YYoLNTHxBsY2etmOTAeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-06T20:54:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2025-12-23T20:17:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "15609986-4c10-4938-a768-1010da2655d7",
"author": "Patrice Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVohjNVRrHOu3lURD73ao6PzjBkHOAda09dKLGTOZMzla15sK3I=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-28T23:26:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-12-23T20:17:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2a33d389-7356-4adc-9b55-fea01b7ec6cf",
"author": "Shane Kerwin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgad2SWK70et8rpd1HnQe6eVYeE0rHkB6Mt84sIAHWrKAZ0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience!",
"date": "2025-11-24T16:27:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shane,
Thank you for sharing your wonderful feedback! We're thrilled to hear that you had a great experience. Your feedback is invaluable and helps us continue to deliver exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2025-12-23T20:17:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6fe0da0e-405a-4dfd-9415-fa850a3bf215",
"author": "stefania garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2ItnbefzT0lByerzS6YqRyOclgY0BHkCEgihYUBMBaB7P92TktA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-22T20:21:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-11-23T20:17:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8d768fd1-1eaa-4c6f-a3ca-5cf892eecfab",
"author": "Loany Urquia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcHm5ExtqG3ve0kR5Juowx84i4GzZ11OhkAPc2oFx40wp2zQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Michael was a great help, explained everything in detail, offered the best options and answered everything questions I had.",
"date": "2025-11-22T18:47:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Loany,
Thank you for your wonderful feedback! We're delighted to hear that Michael was able to assist you so thoroughly by explaining everything in detail and providing the best options. Your experience helps us continue to offer exceptional service, and we look forward to welcoming you again soon.
",
"replyDate": "2025-12-23T20:17:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "174d97fa-a32e-4e27-a238-418b5f2bdd91",
"author": "Genesis Ramirez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5sd4-0SRtikz_v2QrrYcIlQbC4DZfVc9J0UjS9WGBV8VTIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice person",
"date": "2025-11-22T18:31:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Genesis,
Thank you for your kind words! We're thrilled to know you had such a positive experience with our team at Mini Mall Storage in Metairie. Your feedback keeps us motivated to continue providing excellent service.
We look forward to seeing you again soon!
",
"replyDate": "2025-12-23T20:17:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1ac697a0-82b0-4829-b99c-6e1297816ff3",
"author": "Charles Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdkpvr0Mg_1McLxZjXodTez_slzsyYcazPdAc6XgsZ2sI9EA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Service",
"date": "2025-11-21T23:29:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Charles,
Thank you for your wonderful feedback on our service at Mini Mall Storgae in Metairie! We're thrilled to hear that you had a great experience. Your comments motivate us to continue delivering high-quality service. We look forward to welcoming you back soon!
",
"replyDate": "2025-12-23T20:17:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "64f3965c-a3ee-4204-91dc-4717da0f2e1f",
"author": "Patrick Motes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmC5W9ZF2rlxJR8UgbWa-IikNHdXzDbF2ZfClzkwO6Yq43TuOs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-21T18:22:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2025-11-23T20:17:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eae0774a-3a96-483a-9f6b-88aae0fba91a",
"author": "petra livas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0S9pInk-rmxWioCIhlkLWzRsbJLMhFzA7zFq7JL-hpZbjFlrp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful staff",
"date": "2025-11-21T15:42:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Petra,
Thank you for your kind words. We're delighted to hear your positive experience with our team.
Your feedback is invaluable in motivating us to continue delivering excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-23T20:17:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7bdac971-50a3-4d45-acdd-7e4817009115",
"author": "Jailyn Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJ0g5hI6n_iwZOJ09FLoIA9TmeCy34pissU6h2z-_5v0cxm2E=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great friendly customer service",
"date": "2025-11-15T20:32:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jailyn,
Thank you so much for your kind words about our customer service. We are thrilled to hear that you had a great experience. Your feedback helps us continue to provide excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-11-23T20:17:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8a26e1aa-2d9b-4ee7-a82a-198384feb933",
"author": "Kayla Amos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPdli1AMBl0N5dzNa9NHbsOe8LowYrQZMYoM0poUz7iMtFMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-15T16:34:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-11-23T20:17:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9dc94d3c-8058-4b66-9c15-a03ed350d06c",
"author": "Jazzy Dre",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtqStJqzYU8DcnQQ7T4B4Z34zPxhf34Yu2QTuqDbO-SKM56w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jay, the facility manager at Mini Mall Storage, was incredibly helpful from start to finish. She went above and beyond to answer all my questions and made the entire process smooth and stress-free. Her professionalism and friendly attitude truly set her apart.",
"date": "2025-11-14T21:09:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your wonderful feedback about your experience with Jay at Mini Mall Storage. We're thrilled to hear that her professionalism and friendly attitude made your experience smooth and stress-free. Your comments motivate us to continue providing exceptional service. We hope to welcome you back soon!
",
"replyDate": "2025-11-23T20:17:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3c1cf04e-3baf-4933-a512-69ca47452c61",
"author": "David Phillips",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKt23XebjJO4SxlPBhlHVbACosL3BTmXjIkA6gK9Gybd9n-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jay was very great to work with and made my experience very pleasant",
"date": "2025-11-14T20:56:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello David,
Thank you for sharing your wonderful experience with us. We are thrilled to hear that Jay provided such exceptional service and made your visit so enjoyable. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-23T20:17:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7e973291-d409-419b-a005-c43a97ad3b23",
"author": "Livan Munguía",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPRt4FHS52Xb4GSwlyFrvmqEtYRXOJyyAbHUvsJJwQzhYa1tN1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good",
"date": "2025-11-12T21:55:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Livan!
Thank you so much for your feedback. We're so glad to hear you had a great experience. Your opinion is valuable and motivates us to keep improving.
We hope to see you again soon!
",
"replyDate": "2025-11-23T20:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "be6c813b-83f0-4218-b3a2-697fc305a925",
"author": "Hunter R",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAN6Qe4ZecmeDwi9rHZ-YJSbHmzQk6PGuEAq90K9vRfD1cBWHf=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Joy and Michael were great!!",
"date": "2025-11-11T17:24:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Hunter,
Thank you for your wonderful feedback! We're thrilled to hear that Joy and Michael made a positive impression with their service. Your feedback helps us continue to provide excellent experiences, and we look forward to welcoming you back soon!
",
"replyDate": "2025-11-23T20:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "60596fbb-c22c-4e1b-a7bf-80ba700929b6",
"author": "Edward Steward II",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVY-5JRdr5pAbG-_sWfwk2RXtQh-TIbT9oJC4ImouY0zv6YYuQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff, clean and secure facility.",
"date": "2025-11-07T14:42:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Edward,
Thank you for your wonderful feedback! We're thrilled to hear that you appreciated our friendly staff and the cleanliness and security of our facility. Your feedback is invaluable in helping us maintain high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2025-11-23T20:17:38.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "e2d1378f-f33e-40d3-b573-86b5931e17d1",
"author": "Johnny Gomez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_dMRBEkCi98SitZBrkFRw7JV8bn2kbzDA7pbmvjAbxrsp1S4CYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice and excellent service thanks",
"date": "2025-11-01T20:46:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Johnny,
Thank you for your kind words about our excellent service. We're delighted to hear that you had a positive experience. Your feedback motivates us to keep up the good work. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-23T20:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "42d05167-ee87-418f-93fc-edcbeefa54d3",
"author": "Doug Burr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2i68_38IpSPETDraz1TaSPLZrZxloyElLwppfRLsFZejmMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome business for storage rentals",
"date": "2025-11-01T16:31:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Doug,
Thank you for your wonderful feedback! We're thrilled to hear that you find our storage rental services amazing. Your satisfaction encourages us to keep up the good work. We look forward to serving you again soon.
",
"replyDate": "2025-11-23T20:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "79c5ef54-374d-4a0f-a696-3371b0235299",
"author": "Rafael Socorro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpEkPmxiVStGdtf3Rd7Q9mYKcrGCbym30Ag-g0HvhUuKSRCqw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "David was a great help informing me about the grace period for before late fees applied. This place had been a great help for me and my family in its flexible hours and commitments to their customers.",
"date": "2025-10-31T13:47:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rafael Socorro, thank you for taking the time to leave a review for us at Safeguard Self Storage. We're happy we could meet your expectations!",
"replyDate": "2024-06-23T20:17:38.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "b611871f-180e-443c-9ce1-9981010f26d6",
"author": "504WOADY",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkdnrLKiBpqVIsvrfl6ZONyv-Xy5nt_4WqM7fepT9TRu9qB9Ow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Joy is very professional, informative, and great to get along with. We need more Joy(s) in the world Amen 🙏😇",
"date": "2025-10-30T23:29:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing such a heartfelt review! Your feedback is greatly appreciated and helps us continue to provide excellent service. We look forward to welcoming you again.
",
"replyDate": "2025-11-23T20:17:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7194e5f7-b6b5-4fa8-977d-fbcf1964728b",
"author": "Brent Chauvin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpD5GVMBG23r9MXVHp-sHjgc6S2f4DytAP9m9fSR5X21TdGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-30T19:14:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2025-11-23T20:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d0b92517-0bc8-405f-ab5b-fc5604e4201c",
"author": "Donovan Zornes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2VIa4w2uxpoMwJm4FgJzi-jbhsBKEBu_nvo_hshCmRAEpbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from the people at the front desk they are awesome!!!",
"date": "2025-10-30T16:24:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Donovan,
Thank you for your kind words about our front desk team! We're thrilled to hear you found their service exceptional. Your feedback encourages us to continue delivering excellent experiences.
Looking forward to welcoming you again soon!
",
"replyDate": "2025-11-23T20:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1dd73787-6360-4c6f-b4a4-1c086f230868",
"author": "Stephanie Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHZI4xbGjQdO8o9oe2mHYcqcj9iEOzvMMWT-6XWNC_78SHtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The process was Very easy. Joy was very helpful. Affordable.",
"date": "2025-10-29T16:42:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Stephanie,
Thank you for your wonderful feedback! We're thrilled to hear that the process was easy and that Joy was able to assist you effectively. Your satisfaction with our affordability means a lot to us. We look forward to serving you again in the future.
",
"replyDate": "2025-11-23T20:17:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c3aa15b3-078c-413a-8bdd-052a75677353",
"author": "Free Mind",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbEaHGbX08LelhuyQB6y2vRdu0dT6LT_HR2M6KrxkbCVF7oQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great climate controlled storage for anyone's needs, they have so many sizes! I saw a small locker today, has some pretty cool stairs to access it, perfect for the luggage I won't use for a bit and summer clothes cause I am switching to fall. Can fit some Halloween decorations too when it's time to switch for Christmas. Password needed to get into building and elevators. Very, very secure and that is always a plus! They even have some that you can just drive up to",
"date": "2025-10-28T14:31:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review! We're thrilled to hear that our climate-controlled storage options and the secure access system have met your needs perfectly. It's great that Michael was able to assist you so well, making your experience even better. We look forward to welcoming you back for any future storage needs!
",
"replyDate": "2025-10-23T20:17:38.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "85103d4c-3280-4e6a-835d-cee50e313def",
"author": "Quincy Howard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrLQRR4zlFPEFA5-g7yjxb8zNhzaW1ljkooHZw0nTc1VQTjfTz=s64-c-rp-mo-br100",
"rating": 5,
"text": "They're awesome over there !!!",
"date": "2025-10-23T21:12:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Quincy,
Thank you so much for your enthusiastic review! Your feedback motivates us to continue delivering great experiences.
We look forward to welcoming you back soon!
",
"replyDate": "2025-11-23T20:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ba3160e4-89d6-46d2-907b-a713226b5329",
"author": "Charles Quinn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVNJFzMlzZ9lADpyH95YzB-lH5VLE52KebiYgvDt47TmdFjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was the best help me get a great storage in a fast time",
"date": "2025-10-23T18:00:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Charles,
Thank you for your five-star review! We're thrilled to hear that David was able to assist you efficiently in finding the perfect storage solution. Your positive feedback is greatly appreciated, and we're glad we could meet your expectations. If you need any further assistance, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-08-23T20:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f500fa5c-a661-4406-b766-e13d06df294d",
"author": "ravyn carter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULBhyKPrpeuF706DSN7fYBblSyS3KclsArn1MtCJxA5ipgqYel=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini mall storage has been great. Micheal was extremely helpful. Would recommend and use them again:",
"date": "2025-10-18T15:55:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ravyn,
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Mini Mall Storage and that Micheal was able to assist you effectively. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
",
"replyDate": "2025-10-23T20:17:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "01759d76-31fd-4d95-9d1e-4894dd75c6eb",
"author": "Carlos Vera",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9mzJAxAxzCaFEHO3Z8_VV2lE1MPNvLloUSe4Ztx4udRnmCGC3yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-03T19:40:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-10-23T20:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9ecac58e-bf81-492e-b005-3de63cd77643",
"author": "Jewell thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3nxVars7FTBlxMSwgrRB7pJzx-a3PntjwjEy-8wp4L_O4fg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-02T15:24:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-10-23T20:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "02a6e1f7-ece6-4888-b5e9-58fdb978e8ef",
"author": "Joshua Torregano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLH6B4fM9gOcq6bP1ZvWQRzi_zidAQIq6ZL2qPba5nRm1uqQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Michael was great over the phone and in person, and was very attentive to my needs",
"date": "2025-09-30T18:08:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Joshua,
Thank you for your wonderful feedback! We are delighted to hear that Michael provided excellent service both over the phone and in person. Your kind words motivate us to continue delivering exceptional experiences.
We look forward to welcoming you back soon!
",
"replyDate": "2025-10-23T20:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "41e79315-3143-470c-a0f0-263a8aa6e23a",
"author": "Roque Quintero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzhQZY9ThozCxiWQ8xf2NC8izD5SeM5k_FD0RWmpGlmhwehA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The best and good place.",
"date": "2025-09-27T17:21:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Roque,
Thank you for your wonderful feedback! We're thrilled to hear that you found our place to be the best. Your feedback inspires us to continue delivering outstanding experiences. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-23T20:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ef836ef6-1a83-463d-b3b6-1c52e695cad4",
"author": "Raquel Madine",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3J1YGwvBbtP-jdgUEuSHty2PohgkGY7-Zc3mcCIFVCsgHLFg_Rw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service very friendly and clean facility. It easy to get to and recommend this storage unit.",
"date": "2025-09-27T16:58:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Raquel,
Thank you for sharing your wonderful experience with us! We’re thrilled to hear that you found our facility clean and our service friendly. Your recommendation means a lot to us, and we look forward to welcoming you back again soon.
",
"replyDate": "2025-10-23T20:17:38.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "68ddb907-d32e-4739-b905-fed2c9a52082",
"author": "William Stevenson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4I0djdi4tww1Of1BYTN-upJcEp2UIuA4-947kTv9rBUlhFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean and safe.",
"date": "2025-09-20T19:42:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello William,
Thank you for your kind words about the cleanliness and safety of our establishment. We're thrilled to hear you had a positive experience. Your feedback encourages us to maintain our standards. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-23T20:17:38.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "277ec858-a86f-4565-b0fe-936a97e8e4da",
"author": "John Beyer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4Gdwew4A-7nrOTR1Kwqzu5AXNVghaHW3Wmva475hCpfkJlZk=s64-c-rp-mo-br100",
"rating": 5,
"text": "As climate control storage facilities go, this is the best service hands down. Michael is my favorite front desk guy - so helpful! Everyone is, but Michael especially!",
"date": "2025-09-19T17:42:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello John,
Thank you for your wonderful review! We're thrilled to hear that you find our climate control storage facilities to be the best, and that Michael and the rest of our team make your experience exceptional. Your feedback inspires us to continue delivering outstanding service, and we hope to see you again soon!
",
"replyDate": "2025-09-23T20:17:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4b432cf1-cb0c-40ce-b5d8-19fd522168e0",
"author": "Lauren Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKUwMbS818qPRByddGT7ZrX2YJyyctpJHO-LAPjY_BjB_U43s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Michael was super helpful and so nice! He provided recommendations on what unit size would work for me and renting the unit was very easy. The office area and storage area was also very clean.",
"date": "2025-09-04T19:03:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lauren,
Thank you for sharing your wonderful experience! We're delighted to hear that Michael was able to assist you with his helpful recommendations and that you found the rental process easy. Your feedback is much appreciated. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-23T20:17:44.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ee40b6fd-f352-4b86-89a1-f3d394b34ae8",
"author": "Chelsea's World",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHeQ9i3nEtdBG9n-TuIpjlj_LkqNH0TYn1y9K2SafyoEjaGZ0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience! 10/10 would recommend",
"date": "2025-08-30T21:33:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chelsea,
Thank you for sharing your wonderful experience and recommendation! We're thrilled to hear that it was a perfect 10/10 for you. Your feedback inspires us to keep delivering exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-23T20:17:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d65caf08-7d7e-4811-b798-8d419ebc5795",
"author": "Dayja Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDTPUcHFvk1NyOYsNxouRZdoqxyLWzCC7p9OpX2iVtKXR4PA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-30T19:48:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2025-09-23T20:17:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "77d23e30-1010-4fb1-ac2b-2d02226e30b2",
"author": "Cherrelle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4HCsZK2dfOZtC2zS2nq5gDBMnu33gXGdvNsO-IeanOXa0-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-30T19:04:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-09-23T20:17:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "938fca75-5501-4e25-8df8-a1c79c32ac5f",
"author": "Champagne Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSNKGi3DgyRekRHMWF22i0Mk2h7Qxm6aL1kFxMjyYkFw2VVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Don’t hesitate, this is your go to storage David was very helpful, excellent customer service - would definitely use the services again !!!!!!",
"date": "2025-08-21T20:05:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Champagne,
Thank you for your glowing review! We're thrilled to hear that David provided excellent customer service and that you found our storage services helpful. Your feedback is invaluable to us, and we look forward to assisting you again in the future!
",
"replyDate": "2025-08-23T20:17:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c7ac1a29-6cb1-46e0-9662-5789729f5f87",
"author": "Alecia Hobdy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnbvsrXpShjY_AJt4e9j9bMT7C1xmeCarn7q-Lo595Rn14TS0=s64-c-rp-mo-br100",
"rating": 5,
"text": "David and Michael are the best! Super sweet and helpful! Definitely one of the best storage places I've been!",
"date": "2025-08-11T16:51:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alecia, thank you so much for your wonderful feedback! We're thrilled to hear that our team has made such a positive impression on you. Your kind words truly motivate us to continue offering excellent service. Have a great day!",
"replyDate": "2025-08-23T20:17:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b6eb230b-58c4-4c82-8f50-4a5a7b2a66a3",
"author": "Katelynn Ostarly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzLAT9LFvVvE_J0h1ycxxopq1eIH35P4huBV3nBvifMgl9pg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-08T20:00:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Katelynn,
Thank you so much for leaving us a five-star rating! We truly appreciate your support and are thrilled to know you had a positive experience. If there's anything else we can assist you with, please feel free to let us know. Best regards!",
"replyDate": "2025-08-23T20:17:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4ffb9331-8a96-4196-bc7b-b04037c0e7cb",
"author": "Sherrilynda Carney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJWG7ybOnL0Q3yPLdKUbCkvRxTw0nxW36N4Qzow_94lXtZ4yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful unit and staff. Great doing business with you for the past 2 years.",
"date": "2025-08-02T17:31:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sherrilynda,
Thank you for your kind words and for being a valued tenant over the years. We are thrilled to hear that you find our units and staff wonderful. Your support means a lot to us! Best regards.",
"replyDate": "2025-08-23T20:17:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "45cb0eb2-1639-4401-9498-c4756a16657a",
"author": "Danny Cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsXWH7DY8o5PfCs7JqG4C3XrqXfNur5hQmKw8TjFjUQBIlXgCPKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was amazing, he helped to get perfect and good size for my stuffs! Great costumer service!",
"date": "2025-07-23T22:40:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Danny,
Thank you so much for your wonderful review! We're thrilled to hear that David was able to assist you in finding the perfect size for your belongings and that you received great customer service. Your kind words mean a lot to us, and we're delighted to have been able to provide you with a positive experience. We look forward to serving you again in the future! Best regards.",
"replyDate": "2025-08-23T20:17:44.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "4690939a-22c7-4d5e-95fe-222e1387b245",
"author": "Haleigh Armstrong",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7MOdtB85Y5anUN68bt6RdTYr2BOU_9DWquS_O1WtAx_cGF-VfaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!! Definitely recommend",
"date": "2025-07-22T16:43:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Haleigh,
Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our customer service. Your recommendation means a lot to us. We look forward to serving you again in the future! ",
"replyDate": "2025-07-23T20:17:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fccdf47a-c4fa-4df6-8cfb-98653bab12a4",
"author": "Cindy Kreider Blackburn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkvlKdII4hlx9nITzL0nw0CUoCfnL-dgfyYibQuTMY0irzoLzAxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility, very clean, greatest staff! Highly recommended.",
"date": "2025-07-22T16:34:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cindy,
Thank you for your wonderful feedback! We're thrilled to hear that you found our facility clean and our staff to be exceptional. Your recommendation means a lot to us, and we're delighted to have met your expectations. We look forward to welcoming you back soon!",
"replyDate": "2025-07-23T20:17:44.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7c3ad336-05f0-442c-8d48-af926991a81a",
"author": "Eric and Brittanie Amerland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKw7zOO7SD_039Ar73lhWEA31dS7SB0oHLyGDfXBg5ncFJrcw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super quick, employee was super helpful, location is super clean as well as convenient",
"date": "2025-07-15T21:07:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Eric and Brittanie, thank you so much for your fantastic review! We're thrilled to hear that you found our service quick and our staff helpful. It's great to know that you appreciated the cleanliness and convenience of our location. Your kind words mean a lot to us, and we look forward to serving you again in the future!",
"replyDate": "2025-07-23T20:17:44.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7f04f780-e2b2-4a19-8f77-2fcbb79cc6a8",
"author": "Luke Gaddie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_WAda2XQeuXDPP1hri3uhx3nUM8CMWlIX6RW54QGa3ZVvcp4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-15T19:49:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Luke, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience. If you have any more feedback or thoughts to share, we'd love to hear them. Have a great day!",
"replyDate": "2025-07-23T20:17:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c5b03223-8a24-4772-b16a-958813812e83",
"author": "Logan Greenberg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZTOEFh3_X_pIebOzkxKSCV_r0Mdcr5FTPxaOv5-XQbz4zQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "David and Michael are the best and most professional guys around! Highly recommend!",
"date": "2025-07-11T18:03:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Logan,
Thank you so much for your kind words and the fantastic 5-star rating! We're thrilled to hear that our team provided you with such a positive experience. Your recommendation means a lot to us, and we look forward to serving you again in the future! Best regards.",
"replyDate": "2025-07-23T20:17:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "98c5a111-5c9a-4f65-896a-ae3784246f31",
"author": "Alia Legaux",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMCOVPW9qvfBPhyuhGAry001ZbXjfZu1gJO5q9--VIHDO-AyBW=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve rented at this storage unit since it was originally Safeguard. Always clean and staff are extremely friendly…",
"date": "2025-07-08T21:34:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Alia, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future.",
"replyDate": "2025-07-23T20:17:44.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a86fb600-f259-4912-b9de-55c2a75bd3cc",
"author": "Mike Degavage",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4-nAAn9Imlz-xqeWPp7_PxseDH8DSZ2t7Jhb3kVHK2sbX=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-08T18:47:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mike, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
"replyDate": "2025-07-23T20:17:44.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "51b6fe8b-2a20-41ee-ad76-943f0b183668",
"author": "Rushonika Duncan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgT8kUZ_ALivU9ZwviNg-swDNc0wRuikHGvArJoS89v8Rcig=s64-c-rp-mo-br100",
"rating": 5,
"text": "soon as I walked in I was greeted with a smile. Very welcomed.. :) David was so helpful. I left satisfied. thank you so very much. :) god bless you.",
"date": "2025-07-05T16:16:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Rushonika, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future.",
"replyDate": "2025-07-23T20:17:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6e3b543e-11aa-4562-ba7f-c07b025972ec",
"author": "angel zepeda",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjc3GvwCJXtATPt_btYPtfk-qxOEePOn0S9_FVvvliFvmhWw0=s64-c-rp-mo-br100",
"rating": 5,
"text": "People are very nice and helpful , they help me we everything..",
"date": "2025-07-05T15:42:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey angel, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2025-07-23T20:17:44.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ed607318-1712-4c60-899a-e5f60dfcb0ad",
"author": "Ricky Hidalgo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuSQr5cL6Gz0gMlYb5hUzLlY1s69uRnGGAMs4CamXsHxfnaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I spoke to a Mr. David Rahn numerous times, along with other locations my family & I were contemplating. Ultimately we went with Mr. Rahn's location ONLY because of him. His knowledge and patience with us and many questions were the sole reason we signed up with him.......THANKS!!!!",
"date": "2025-07-01T00:30:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ricky,
Thank you so much for your wonderful review! We're thrilled to hear that David made such a positive impression and was able to assist you and your family so effectively. We truly appreciate your kind words and are delighted to have you with us. Thanks again for your feedback!",
"replyDate": "2025-07-23T20:17:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f9066c57-e609-466d-9d1a-2987a793d338",
"author": "JD Diasselliss",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnO7hHpqNGaRzFDG3TBxooKtZ3_QjI2DP1PXBED0yjb0RK45bv=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Moving is so stressful! When we met David to get a tour and all the info regarding what we needed to rent a unit he was super friendly, informative and the facility was so clean! I’ll definitely recommend this place to all my friends and family!",
"date": "2025-06-30T22:55:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello JD,
Thank you for taking the time to share your experience with us! We're thrilled to hear that David was able to make your moving process a bit less stressful and that you found our facility clean and welcoming. Your recommendation to friends and family means the world to us. We look forward to continuing to provide excellent service in the future!",
"replyDate": "2025-07-23T20:17:49.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "db5738f5-afe3-4c0c-b9c4-b667687577db",
"author": "Kyle Orgeron",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYHPqKkL9kiG4zy7MXhTGCqoZ7RhkmygCTo6miGl51yijhBbTE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice place. David really took care of us. Very trustworthy!",
"date": "2025-06-30T20:26:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kyle,
Thank you for your wonderful review! We're thrilled to hear that you had a great experience and that David took such good care of you. We hope to welcome you back soon!",
"replyDate": "2025-07-23T20:17:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f30a0759-63f6-4d1d-98fe-c7fc5d3433fe",
"author": "Walter Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeLmJYNXzqvPT51IIxvJ0WknzobGA5YSm-3RzGFgJ-3wZgzxI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-21T15:59:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving a review, Walter! We appreciate your support and are delighted to know you had a positive experience. If you have any more feedback or thoughts to share, feel free to let us know. Have a great day!",
"replyDate": "2025-07-23T20:17:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e7e813d1-f2c6-4fd4-ba10-d0673f62e29a",
"author": "Mary Henry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUX2r2zabHsjI9T2ou-sefGWQ6TfHSZQ9BayEk8pwY1k9Jh_Sc=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2025-06-16T00:35:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mary, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! We look forward to seeing you again soon.",
"replyDate": "2025-06-23T20:17:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "987f9f47-5808-40f3-927a-bd373dcc60c0",
"author": "danette",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgar78wUIdGREiwWnst44uFLKL_lkyhRgN3NYfIJ-oCK5WTl2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was awesome. Friendly and helpful. Mini mall storage is a great facility to use. Clean and conveniently located.",
"date": "2025-06-14T15:14:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello danette, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!",
"replyDate": "2025-06-23T20:17:49.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1f0f0558-9f62-40f4-a248-46bcd88fe13c",
"author": "Frank Boehm IV",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYgGLRBKYPlnx30D3ElgmH8rflBUOSe6M8Rludu6KbCLkvkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "David and Michael are a huge asset to have.\nEvery time I come in they always greet me and ask how things are going at the facility.\nThe facility itself is always very clean and conveniently located.",
"date": "2025-06-13T22:04:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Frank, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.",
"replyDate": "2025-06-23T20:17:49.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "2b2a1b13-7cad-4855-86ce-357f2541fb1c",
"author": "Michael Willem",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI46e8znUNdFPbiTNpywrarQtevvDrJigqE-6RB6W1TwO5t5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-31T22:34:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Michael, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!",
"replyDate": "2025-06-23T20:17:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "06e0dae6-3baf-4de0-bba2-d8093611ee5f",
"author": "Thomas Broome",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8NcQDS-a6T01sEuk0xI6QAUbK5hYzpoidNTbKplqm3wy9Pw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place. David and Michael are awesome",
"date": "2025-05-31T13:41:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thomas Broome, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!",
"replyDate": "2025-06-23T20:17:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7af1a891-1b2b-487c-b289-0af61b89011a",
"author": "Brittany Wiley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhqRxVGMqubz9O9RdBbPpyAiij9QJPWHhMZMYu_TZk7xM2vA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Michael was the definition of Southern hospitality. He helped with my move out and was so pleasant.",
"date": "2025-05-24T20:04:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brittany, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T20:17:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fbfbbcaf-0e4b-4ee4-b276-1ee6fa52c06e",
"author": "Carlos Pavon Carlos Pavon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8pcQ_eKvkVwBJUEzryjUTLXolYdzgUNDyW8_X6eBA0_cPgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-21T15:51:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Carlos, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2025-06-23T20:17:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3055801e-360d-40ad-97d2-aff633156f8c",
"author": "Booker Perry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQ3pLjKKW7kzxZF5kK3sJwzAq-enwGlvYtYTRV5GGsyMk3zogc=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was awesome! Fast and easy.",
"date": "2025-05-03T18:41:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Booker, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2025-06-23T20:17:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "65af9e50-1a95-4e53-9d66-c929ca84a33f",
"author": "Deedy Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxfYQwrxC6_l-x24V4jy_G3L4--WIz_OMH5UUtzLfYzOF8dw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "David and Michael are very professional and caring about there customers,they make u feel like family and what u need to storage your belongings in there care .I been there for such time and Never have I had a problem with my storage or anything I recommend u go see these guys they are very Professional and there prices are Great",
"date": "2025-04-30T13:15:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Deedy Smith, we are very happy we could provide you with a positive experience! ",
"replyDate": "2024-06-23T20:17:49.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "72db451b-f2b2-4072-bff4-59b4db3ac33a",
"author": "Lolita Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8oJQIFuDmyCOM87IaORLyElrWiEBxogA22r-0lzMlemK3dxI2kA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Coming to this place was amazing. David helped so good from explaining how everything goes when rent from you guys. Everything was clean and understandable. He is awesome and a very great employee!!!! We are Satisfied wholeheartedly.",
"date": "2025-04-22T15:59:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lolita, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T20:17:49.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "763da565-fb80-4981-9990-46b849a79440",
"author": "Naquell Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpEC6ehiWPhMD871xL6lkBfHShZ8psEIuHLDHi4CeXF4P0Ww=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was a pleasure to meet very resourceful and had great customer service and was very knowledgeable",
"date": "2025-04-22T15:58:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Naquell, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T20:17:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "359c3d5e-7daa-41e8-a4b1-bf2e3b506911",
"author": "Angele Day",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIi41VQRBDWqR6T2bIMyy5bLEjdTUCuoJvVykB6xLl7jT4H0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Easy to set up and move in was a breeze!",
"date": "2025-04-18T18:08:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Angele, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!",
"replyDate": "2025-06-23T20:17:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee89fb10-a7d8-4f19-bac1-4bb915b644bf",
"author": "Mandy Marks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8dZC4788mjYHDjzMjZVcxM2P-JIdWS21WJmMKgv8BV1ffIVCHGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "A+ 100% would gladly do business with again! <3",
"date": "2025-04-17T17:10:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Mandy, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!",
"replyDate": "2025-06-23T20:17:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6c149129-71bf-41d5-bc8f-bb4a2e15af7a",
"author": "Racquel Matthews",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOA2L0ndlqq6Cb5bKDfcw7UE36lhjhaKdYnvd7Ja1Mk2SjNa3a=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mike and David are so sweet and they display great customer service and go beyond every time.",
"date": "2025-04-04T00:43:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Racquel, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. We're here for you anytime!",
"replyDate": "2025-06-23T20:17:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a9fba87-4cec-4314-9dac-7ea39f64cbad",
"author": "Charles Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxFHjgxLnH4NtimtUN2kuNPUVPivBGLqF6BuC8KXLP5TN6yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had a unit for 8 years and it's been great. The people that run mini mall storage are so nice and easy to deal with. I recommend this storage mini mall to who are storing",
"date": "2025-04-03T18:55:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Charles, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2025-06-23T20:17:49.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "a3c8cc83-54c3-48cf-b434-47e251e6c684",
"author": "Connie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhdJboKtXAsYzCmUgddptKkGvsAj7sndjdrT5mq8GP4lrHJ5Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "David went above and beyond excellent help.. it was like a breath of Sunshine with his kind self. Thank you so much Connie McIntyre",
"date": "2025-04-02T19:50:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Connie, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "667b909b-b0b5-4b26-8b1f-4adf0b920a49",
"author": "Semaj Mcgee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJs1NID854QZWi82AZTpeDSFCcdDOi_CKnozbgqr03ca93vkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were great 10/10 recommend David was amazing",
"date": "2025-03-31T20:45:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Semaj, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4ff5a31e-5de3-4e67-a226-406e839fc3ec",
"author": "Stacey Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhlYzp0Kk4X31qMNxUGRqByynnOZEDAk3jIMtAR04ejI-vZsEl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy process. Clean storage rooms and facility. Michael and David were very kind, professional and gave excellent customer service.",
"date": "2025-03-22T20:07:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Stacey, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6a39fddd-f74c-407e-94ff-8db9c5719cf6",
"author": "Jason Crumb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYr6E6xjG1jTu2DnIdDSX1vv8a5MrRi0rRMNqjgcHvr7G_7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "David and Michael got me situated! And they got me a better deal as well!",
"date": "2025-03-21T21:06:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your amazing review! We're thrilled to hear that David and Michael provided you with excellent service and a great deal. We truly appreciate your feedback and look forward to serving you again in the future.",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "5c718c44-a43a-40a5-a367-7e040df7f888",
"author": "Julie Cloutier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmsA4PjXMvyeYoaRHl6DTeq63s2T6HKOdcXMNzmXcMIOpPXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleasant experience. David was extremely personable and helpful in finding the best fit unit for me.",
"date": "2025-03-19T18:47:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Julie, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d7c53fa1-7415-4357-addd-a164054b4311",
"author": "Teresia Greenlee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQZdc-KApTWkQoVrc30GB9DV_15AAkNPZxGIhHi7Yd30XuUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "10/10 would recommend. From phone calls to in person, Micheal was very patient & informative. He is absolutely fantastic! Thank you Micheal!",
"date": "2025-03-19T13:55:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Teresia, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! We're here for you anytime!",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "783e2c1c-3766-49e4-8fda-c29b12881daf",
"author": "Robert Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUBqewhDHEbA9w194tOOit_XcmCloOkgMepGFBzm912KCbR6To=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great folks especially David, easy access. No problems and awesome customer service, highly recommended!",
"date": "2025-03-13T19:59:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful review! We are thrilled to hear you had a great experience with us and found our customer service to be excellent. David and the entire team work hard to ensure easy access and smooth service for all our customers. We truly appreciate your recommendation and look forward to serving you again in the future!",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "b20b9730-77e6-416c-81d6-f964a2d1c278",
"author": "Billy Dew",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDn4WKra9NaeNccrw2H8UIUFoD6eotYEIEsAE4_gA0hwvrcCjd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. David was the absolute best very head",
"date": "2025-03-13T16:05:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Mr. David. His dedication to excellent service is something we're proud of and we appreciate you taking the time to recognize it. We look forward to serving you again in the future!",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f8eee271-7a4f-4815-8b50-013ab53da788",
"author": "Shantia Hartford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-535DsEAMOUuSvo0d_W22HP-8NCUgIvtTD1525_-ecfsikzc5vA=s64-c-rp-mo-br100",
"rating": 5,
"text": "David and Michael was soooo helpful in assisting me with my storage needs, I appreciate your support!\n\nShantia",
"date": "2025-03-08T19:53:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Shantia, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! Hope you visit us again soon!",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "68e86e2c-e54b-42e1-8ccd-c3aab805c3aa",
"author": "Edward Ball",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVF7q8Ekfxgp1iY9uHT9psv-A6GIxlJ2S-H7Qo_332KIAzyJ_2B=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was phenomenal, super helpful and kind.",
"date": "2025-03-07T14:58:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful review and for acknowledging David's exceptional service. We're thrilled to hear that he was able to assist you in such a positive way. Our team strives to provide excellent service to all our customers. We appreciate your feedback and look forward to serving you again in the future.",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "087b32d5-7f80-4c08-95fb-098636618ee3",
"author": "Lisa Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOlN3dW0EfsJdsMvDlwxxN90JZTADxViS-5EPZZGRV3hGXHKlW=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-03T17:11:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "21aae1c9-229c-4649-b6e2-17416ff2894d",
"author": "Marco Argueta",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWII0gwJYclBPbi5DpU7ELVG_0kN4gyWyIizZknq-9Hfnoewyma=s64-c-rp-mo-br100",
"rating": 5,
"text": "Service was great and easy to sign up for!",
"date": "2025-03-01T20:19:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Marco! We're thrilled to hear that you found our service great and the sign-up process easy. We look forward to continuing to meet your storage needs.",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e95fc5e0-806b-4a64-a53b-6030cbeb4ebd",
"author": "sara ducote",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKtuClPG3Zrfq7KlTDy0sv_zZaVrVph_-U9mvmn8k2SzgaJ-Im=s64-c-rp-mo-br100",
"rating": 5,
"text": "Micheal has always been amazing. Having him call and remind me to pay, taking my payment, and answering questions, he has always been absolutely great!",
"date": "2025-03-01T14:44:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful review! We're delighted to hear that Micheal has provided you with excellent service. We appreciate your business and look forward to continuing to serve you with the best care possible.",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4acfa331-c3cc-4355-921b-54243d34d6a0",
"author": "Rick McAdams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzZ6ntii_8-YknHQjGhKupQEGBC36Xv5b9H790NJIlhK5KyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really clean and I always felt safe anytime of day. Really nice and helpful front desk staff. Easy set up and after 3 years, easy close out.",
"date": "2025-02-28T21:35:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're thrilled to hear that you found our facility clean and safe, and that our front desk staff were nice and helpful throughout your experience. We're glad the setup and closure processes were easy for you. We appreciate your trust in us over the past three years and hope to serve you again in the future!",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "0051aeff-c426-40a5-93a8-3cb35da2d05d",
"author": "Ryan Dozier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlMxNoqSroABv0ekyOjQTM4sD9SgMvY9L4S3fdqciUDIA86Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and well kept. David was a great help!",
"date": "2025-02-28T21:13:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star review and kind words! We're thrilled to hear you found our facility clean and well-kept. We're also pleased that David was able to assist you. We truly appreciate your feedback and look forward to serving you again in the future!",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "74578848-76c5-44a5-9c79-47fb00757ef3",
"author": "Zane Rigdon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzQy_x6uvPYjJkB5ZFUn6MyhmWuG1R88f_G_AE3GcDQ9D_7XUO=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "David was extremely helpful and patient in helping decide the size of the storage unit that I required. He and Michael were expedient in the whole process and showed the utmost professionalism. I would recommend Mini Mall storage to anyone that is looking for a reasonably priced storage unit and staff that is very helpful in customer relations.",
"date": "2025-02-28T20:21:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words and 5-star review! We're thrilled to hear about your positive experience with our team. David and Michael take great pride in providing excellent service, and we're glad they could assist you in finding the perfect storage solution. We appreciate your recommendation and look forward to serving you again in the future.",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5aa2365f-b114-4225-9b58-b51d12b9d769",
"author": "Brittany Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJC7P5GHr4qL9badFSDx7yRAstWlzwphMGk3g1aNnJIvVg71g=s64-c-rp-mo-br100",
"rating": 5,
"text": "5 stars through and through! Highly recommend! Reasonable rates, clean facility. David is exceptional! Took great care of me and made the process quick and easy! Customer service and care is top notch!",
"date": "2025-02-28T18:22:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your glowing review and for recommending us! We are thrilled to hear that you found our rates reasonable and our facility clean. It’s wonderful to know that David was able to provide excellent customer service and make your experience quick and easy. We strive to give the best service possible and appreciate your kind words. We look forward to serving you again in the future!",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "932af8ab-a951-4c59-bd82-0c308297da8f",
"author": "Su-Surgical Inc.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbbEsRRAgaw8m4J8eX2zAGp4g49ycDVtfdi2Y215CZIxqXhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m always impressed at the way Michael and David handle business at the MiniMall storage facility on the 1-10 service road. I have had multiple units there for many years and appreciate the level of service that has continued through the “name” changes. It is their service that keeps me staying there as a customer.\nThank you!",
"date": "2025-02-25T16:01:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Su-Surgical, Thanks for the great review! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "a9739a7d-6ac2-4d15-8564-0cb80b9590b0",
"author": "Black Towken",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9HzFKc1oJfg85hjHO_DK4cOrWARdPcaulTOI3AB_vqQC9h3Kb=s64-c-rp-mo-br100",
"rating": 4,
"text": "Good exp",
"date": "2025-02-21T20:36:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a review! We're glad to hear you had a good experience with us. If there's anything you think we can improve on, please feel free to let us know. We look forward to serving you again in the future!",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9b6813ad-be8e-438e-88c8-8f2776e3988a",
"author": "Sunny Dodds",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfvAiUBufNvi0G26dNqOymZDYbFR1f9kEPvJUKM_Y5fUTTyDu1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cleanest and friendliest facility I’ve been to between north AND south shore! David was excellent!!",
"date": "2025-02-21T19:59:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review! We strive to maintain a clean and welcoming environment for our customers, and it's great to hear that David made a positive impression during your visit. We appreciate your kind words and look forward to serving you again.",
"replyDate": "2025-06-23T20:17:53.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "79285fe3-3e9f-4bf9-8154-b861cba65441",
"author": "Caymen Landry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVH8rVgLID6ZpxKE3royaOymDFReFc2hsTeEgY25UxSBPFlg68=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "David and Michael at North I-10 Service Road location are extremely professional and accommodating.\n\nIf you live in the area and have storage needs do not hesitate to give this location a call!",
"date": "2025-02-20T23:28:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your glowing review! We're thrilled to hear that David and Michael provided you with excellent service. We're committed to ensuring a positive experience for all our customers. Please do not hesitate to reach out again if you need any further assistance in the future. Have a great day!",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b775575a-7cb8-4559-adda-67763c9f9ee8",
"author": "Scott Kelly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9t18HDI92lGgNxjFwGcNPCrFLjQevQCTOT1qNc1cBHPi6vA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Facility is very clean and ran exceptionally well. Mike and David were very professional and helpful. THANK YOU.",
"date": "2025-02-20T15:57:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave such a positive review! We're thrilled to hear that you found our facility clean and well-managed. It's great to know that Mike and David were able to provide you with professional and helpful service. Your feedback is greatly appreciated, and we look forward to serving you again in the future!",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c2420c2b-010f-4a53-953d-f6fa924fedba",
"author": "Shelly Minkin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCeXx2fBZHdqlY3ssdIB51QjBx0vNbiMYey-6cDREDuwhq=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was very kind and helped me get my stuff to the care in a major wind gust.",
"date": "2025-02-20T15:48:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're delighted to hear that David was able to assist you effectively, even in challenging weather conditions. Providing excellent service to our customers is always our priority. We look forward to serving you again in the future!",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1271cc52-1fa1-4634-bedd-47b699b1c1b5",
"author": "Anil Prasad",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvF2Nu1mndzLmNQ4lD6ZgSvzCgBmwVUzmwccbgBabrIsSg430K=s64-c-rp-mo-br100",
"rating": 5,
"text": "David is very professional.",
"date": "2025-02-19T23:22:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Anil, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1c1d2a93-30ea-4130-a046-afd261074a58",
"author": "Ricardo Cabrera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhY_cx3Mg2Z62l_8x78_xJ6lN02kAOxlbi7FvAIYOm1oefeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Place",
"date": "2025-02-15T22:46:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ricardo, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "22e28d87-e68a-4ef3-91d8-159f34d0e29e",
"author": "Rickey Coleman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTlDT-t9DGQTXW_An3RLRYgK_v8ETrg7o98evB1cJ4g_1wSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-14T20:53:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Rickey! We're thrilled to know that you've had a great experience with us at Mini Mall Storage - Metairie. If you have any feedback or need assistance in the future, feel free to reach out. We appreciate your support!",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61e5def6-1dcd-4f21-85e2-3a936a0a8514",
"author": "Justin Dennis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJev35gSP-z3ibodFUwl-3Uv8wsV0vnsOe7TU3JUiUSYDZNBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was helpful and easy to work with",
"date": "2025-02-14T16:33:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback! We're thrilled to hear that David provided you with helpful and easy service. We strive to offer the best experience for our customers. If you need further assistance, don't hesitate to reach out!",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9f004ebb-3ba6-4e7e-aa7f-665dd703ae07",
"author": "KEITH BORDELON",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhTq66ssy0nRb1Eq-aZ8RrxaY_PzkAcP7Ggf_rFk2ZQiJ35hB9=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-14T14:56:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the 5-star rating! We're thrilled to know you had a great experience with us. Your satisfaction is our priority, and we look forward to continuing to meet your storage needs. If you have any questions or need further assistance, feel free to reach out to us anytime.",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "85c0a5f3-3823-4ca7-873c-582560fa26da",
"author": "Tracy Henderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIgPVkrODx2n2SPx3KzSXlwVwK1MhQwr1su_ZHQYHySMZ15w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service. David was amazing, I appreciate the help!",
"date": "2025-02-11T18:59:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive feedback! We're thrilled to hear that you had such a great experience with our service. We'll be sure to pass your kind words along to David. We appreciate you choosing Mini Mall Storage and look forward to serving you again in the future!",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "5b5a4148-afeb-4051-9c50-ca0522acc599",
"author": "Robert DeViney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsWD5PKIYHAsDhOTrz0t4j8Fe8APSrcZlVe7uYT7nrXc7AouU=s64-c-rp-mo-br100",
"rating": 5,
"text": "David and Michael made check in and securing storage unit so easy for our Mardi Gras Krewe! Great service!",
"date": "2025-02-08T15:58:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're delighted to hear that David and Michael made the check-in process smooth for your Mardi Gras Krewe. We appreciate your recognition of our great service and look forward to assisting you in the future. Enjoy your Mardi Gras preparations!",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8cb8aef1-0412-47af-81d7-e02d0703c74e",
"author": "Jill Bono",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6Iy1D84Jfb5MjcQcbjrr0NP7ACaXfglV5_qYNfZxU3ZGXXz8=s64-c-rp-mo-br100",
"rating": 5,
"text": "David and Michael were so helpful and friendly while we purchased an additional unit. This is why we continue to do business with them!",
"date": "2025-02-07T15:09:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're delighted to hear that David and Michael were able to assist you with your additional storage unit. We strive to provide the best service possible, and your continued business means a lot to us. Looking forward to serving you in the future!",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8ad2acbb-4182-4b71-8624-8de9f83d79e8",
"author": "Jamie Ball",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBSMH9c7WoK83um0suYfz2g4KRAMi-hI7_ugYopwIGCbc0R-3X=s64-c-rp-mo-br100",
"rating": 5,
"text": "David and Michael were very helpful and kind.",
"date": "2025-02-07T15:09:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the 5-star review! We're thrilled to hear that David and Michael provided exceptional service. We strive to ensure our staff is always helpful and kind. If you have any more storage needs or questions, feel free to reach out anytime!",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f594650b-0916-4fda-ad74-bd78b763113e",
"author": "Coach D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ52kRKNnDruAixNOb9D_665nKRYEp4AuCpgZTioQKNRjVxFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was amazing, quick and even assisted with the Esign process. Would refer people here 100%",
"date": "2025-02-05T23:04:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Coach, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "46b26746-86e3-4881-86b7-d77142df9162",
"author": "Reginald Mills",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVzdwygiRTfIYJkvf7oBxqKaXgV6jo3Wo31lA91SuMIyCDpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful",
"date": "2025-02-05T22:06:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Reginald, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5c39f6f1-2e40-40c4-aa37-0519575a2346",
"author": "Yung Moe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5PaSFDYeU29EJVpC7o2W74qAheliWt7F89IaYXQcXAZT7Zg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Service was amazing thanks",
"date": "2025-02-05T21:22:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear James, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "85a8baed-838b-4264-93f3-400ada79a5de",
"author": "Pia Jacobsen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkGq6_FnyyADbxpKzqlHiwzMI7kvfBoyjvScQ7A0zbpElYA-Rw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2025-02-03T19:17:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Pia, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f2be673a-a85f-4e88-a69e-8f8dee60000b",
"author": "NU Cleaning & Painting Services LLC",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGz3DiX5Wzl35dN2BldEyhiiJY61elNyZGtKPMLjeJIccRmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "David & Michael gave us a great experience! Very easy process!",
"date": "2025-02-01T15:59:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review! We're thrilled to hear that David and Michael made your experience quick and straightforward. We look forward to serving you again in the future.",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ac44a0dc-5a6b-4f3f-9093-be7ad51063d2",
"author": "Celina Carrero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVnOS_rW9soOgDfCY1FFWmw2d6tBwdov0vlCbN3of17CVo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service with David and Michael. If needed I will definitely be back",
"date": "2025-01-31T22:16:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the fantastic review! We're thrilled to hear about your positive experience with our team. We look forward to welcoming you back if you need any storage services in the future.",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "119ac4b3-5d3c-45ad-923e-e9467c5b0774",
"author": "K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-2prUjTqUzKliPhDnOx_a-MfDBa2wJ3oY8UNL9JDejw2X7MA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really friendly customer service representative David & Michael super helpful..",
"date": "2025-01-31T22:07:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're thrilled to hear that David and Michael were able to help you and provide you with excellent service. We appreciate your feedback and look forward to serving you in the future. Have a great day!",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "79f7abf8-b407-44f4-8f5f-fee270ad010e",
"author": "Guan Ye",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5Rvl6jW138kq-KGi64sEuVOG-oRkN-t-ks6mJRZdB5zJOcrTb=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-29T23:09:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We're thrilled to know you had a great experience with us. We look forward to serving you again in the future.",
"replyDate": "2025-06-23T20:18:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4dd2b13f-e3b7-4d1c-be99-f3884332fab0",
"author": "Terry K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsvawaKuKNognXs8yx7WSHYDdd-1I5jtwbuPiZRX2uh1zgcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing team over there. Everyone welcomes you in like family. Been here 4 years.",
"date": "2025-01-29T21:48:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words and for being with us for 4 years! We're thrilled to hear you've been enjoying your experience and that our team feels like family to you. We look forward to serving you for many more years to come!",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5e5e18a1-2bf4-454a-aec8-6b3d35297dc5",
"author": "William Loe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJteT3M4Tv8fVbJVBR0mI6AMt3BAq7od2MDnl4RRdi7LBbD4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people, very helpful.",
"date": "2025-01-29T16:44:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey William, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "42a6cf7a-b6bb-4305-94c3-ca7f885d3e10",
"author": "Melissa Simon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8R67kldOyR8l19dpihaw1PzVm5pbO1kAtGFbnP1lXFSmRsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "David and Micheal took great care of me when I thought moving out would be a stressful endeavor. Thanks for the many years of keeping my stuff safe.",
"date": "2025-01-27T18:16:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Melissa, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "7878a8b0-b456-419d-b3a4-77ddff1ebb37",
"author": "Chelsea Bazile",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHNayqBXP4sivkVdr48aO5lIVsM_WcxwaxBcdaibAUrLAjuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. David was very helpful and friendly. Made sure had the right storage unit.",
"date": "2025-01-25T17:26:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Chelsea, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "09e81e0e-348a-4c04-8396-c5b7ec68687c",
"author": "John Bel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJr0_fuLdUGBXYwHe6Ivwp5qABOMGkJP2AJq4G7aNv-51OWEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "David and Michael always do a great job",
"date": "2025-01-16T21:11:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We are thrilled to hear that David and Michael are doing a great job. We strive to provide the best service possible and it's rewarding to know that our efforts are appreciated. We look forward to serving you again.",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c5fb96d4-ef9a-411e-95d3-72df6d12e271",
"author": "Cristhiam Acuna",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7vodp7ChZ2y3FpPnR_rwwY1To4HCBkln4hr8WHyoYHjSPYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "This storage place is very clean.",
"date": "2025-01-16T20:57:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We're delighted to hear that you found our facility clean. We strive to maintain the highest standards for our customers.",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "0315ee18-0ce7-4e1b-a9b3-af623ba31043",
"author": "Mike Brauninger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMHCtmHeJXKV3V1YygrsbAhpB31StsnmElhP3shsEGpuXAfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "David and Michael are always professional and helpful! I highly recommend storing here.",
"date": "2025-01-16T19:09:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words and recommendation! We're delighted to hear that David and Michael have provided you with professional and helpful service. We're here to ensure your storage experience is always top-notch. If you have any further needs or questions, please don't hesitate to reach out.",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c18954ee-51ae-475c-85a2-37da4dd6cbda",
"author": "Barbara Malter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNZXnP_CoikpCVpeUnJ0vaVS3S83uqlYDpKyf2Gtp2kXr2og=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-16T18:20:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the 5-star rating! We're delighted to know that you had a positive experience with us. We look forward to serving you again in the future.",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2a35b681-12e0-4506-a298-eabcaf85322e",
"author": "Annette Auerbach",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkKTBn5ESuVNXusMHQzk6Nmx7DOTDmPOO_1Og7Xi2Fcp8qmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been dealing with this facility for the last 21 years. The staff is helpful, friendly & very professional. The building is always clean, well maintained and easily accessible. It has been a very amiable relationship for many years for which I am thankful and look forward to many more years.\n\nAnnette Auerbach",
"date": "2025-01-16T18:15:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words and for being such a loyal customer over the years. We truly value your trust in us and are delighted to hear about your positive experiences with our facility and staff. We look forward to continuing to serve you in the future!",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "3de142eb-7f55-4f71-85d7-0170509881da",
"author": "Denise Deubler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzZxT_iFYNkK0dEieRnBXbvhN7HJdPAvCD_aJLE5DAdGNY5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very accommodating! David was Extremely helpful, polite and knowledgeable. Made my experience a whole lot less hectic! Would definitely recommend Mini Mall storage!",
"date": "2025-01-16T17:49:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words and recommendation! We're thrilled to hear that David was able to assist you in such a positive way and that we could make your experience smoother. We look forward to serving you again in the future!",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6f99197c-c7a3-45cd-ba07-821f50cb5407",
"author": "Michellch Holmes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuX9xtXZYaeKT0yS2n2tBr5T0Fw20RBkIG-QVSbOJCp2DGMtoO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr Mike has a very pleasant sprite. He is welling to help and has excellent customer service",
"date": "2025-01-15T21:12:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Michellch, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! See you soon!",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "34142186-aa63-4e77-816c-ea5f8cea6121",
"author": "Sherry Braneon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgMN4T4PZVOfQg3S0fFugq9nX0syo4Vqcb2TvUmOOvIcELlw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a wonderful experience getting settled in.\nDavid was very helpful in getting set up with self storage.",
"date": "2025-01-14T21:19:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind review! We're delighted to hear that you had a wonderful experience and that David was able to assist you in getting settled with your self storage. We look forward to serving you in the future!",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "67594219-5853-4674-9e95-315cda5222e8",
"author": "Ted Alvendia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyJkfOAq6WKK8ECbsAmSVnQvckbHqpszI7xzKT6pPN2wghQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "David and Michael provided excellent customer service. This facility is very clean and secure. I highly recommend Mini Mall Storage.",
"date": "2025-01-12T16:25:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive feedback! We strive to offer the best service possible, and we're thrilled to hear that David and Michael made your experience satisfying. We truly appreciate your recommendation and look forward to serving you again in the future. Have a great day!",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "dd214422-d3d5-4ef5-b013-85e364e6cede",
"author": "Tracey Akin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsAdQQ_rrpRuTZfQ3nGxMpiJMYA3hEEGBTgSS7Zol95PXt1Phr3g=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2025-01-08T07:45:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive rating, Tracey! We're glad to know that you had a good experience with us. If there's anything we can do to improve or assist you further, please let us know. We appreciate your feedback and look forward to serving you again!",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0ed4e5ee-b43f-457a-a5ca-1aef635fdaef",
"author": "Vincent Ebron",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxYBDpdMxlwS1Zy-LXz9UrfCgBj_Xe9efUh_z9ispGpB01wEY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank You Michael and David and the entire safeguard team for the past 2 years. Working with us through our ups and downs. Thank you for everything and more and Happy Holidays.",
"date": "2024-12-04T20:56:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words and for being a part of our Mini Mall Storage family over the past two years. We're thrilled to know that our team could be there for you through your ups and downs. Wishing you happy holidays and all the best in the years to come!",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "2961b44a-8863-432c-935b-c76042c9f642",
"author": "Rose Orriola",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKmKbSnl3yUOByhk8c05Wy4dlrQ4A62lDhuBhv3uZZMINvPAoo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service great experience with them",
"date": "2024-11-05T20:50:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rose Orriola, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3df32559-857f-4a37-bc4f-7832f7670b35",
"author": "Digget Wigget",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHc5sCqnS6eyblBKKbhgKUezqjGyghs6NX6HwItsK0RwJOQRxb=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was very quick and informative.\nMade me feel right at home knowing this was my first time with the company.\nClean place\nVery safe\nDon’t just store y’all\nSafe guard it lol",
"date": "2024-10-23T17:00:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Digget Wigget, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "f7405cb3-4415-44a1-b728-b67c2d648f34",
"author": "Brooke Viltz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-HJ9w_DmdCR61WiUN1xhKuT4ptNtHJguHuYXCeMcruP-dfw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2024-10-22T17:37:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brooke Viltz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage. Thank you again for the great review!",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e57f91bd-9027-4a82-af8c-87a3c48cb96f",
"author": "Chree Leday",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSQs4o-BZXJ3xhm6So0c__equf3GDUBWdkJ5S_XHWGAFkAVBuj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and friendly staff working to get you the best deals!!",
"date": "2024-10-22T17:37:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chree Leday, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Safeguard Self Storage!",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a7591a9f-80f4-4693-a07f-c7c87e7319d0",
"author": "Walter Bonilla",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-qU_FRWy-J26UwfcFxM3ntReP6GMZDNwziepjzODKBzZnOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, Dave at the front desk was extremely nice very professional. Highly recommend this location. It’s always clean and easy access to your storage unit.",
"date": "2024-10-16T17:16:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Walter Bonilla, thank you so much for your positive comments about Safeguard Self Storage! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2025-06-23T20:18:11.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "63b7a383-b77f-49c8-a30d-116aea37c7e1",
"author": "Michelle Jenkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHOvwnjqYOdRCTExJkKIS8bls4Q6SEGX5NefblakBg9OAGsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage. Clean easy to access. Friendly staff. Great price",
"date": "2024-10-14T14:07:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michelle Jenkins, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!",
"replyDate": "2025-06-23T20:18:13.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "9d1a3811-b889-4df7-8f1e-4fa9d531a32d",
"author": "Sabrina Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVnkmC6x4N4d27gGDae_g5ViOzH2YV7elGmZZ3rF9hLKZn3mkx=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-01T15:15:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sabrina Johnson, thank you so much for your high rating!",
"replyDate": "2025-06-23T20:18:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "01089473-846b-45f4-b35a-cd60f502a2d2",
"author": "Paulette Bernard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUeL2oI3QyBXT8nu0rM3eyXclFw1n7vu0rKa6nyil0iDP5NA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dave and Mike were extremely accommodating and helpful at a time when I really needed help. Thank you sooo much. Very clean and safe.",
"date": "2024-09-28T16:37:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Paulette Bernard, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2025-06-23T20:18:13.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "c004f8f9-6166-4b8b-90d3-16ff58bf062c",
"author": "Kimberly Blair",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7Scsmz4g2Fk6jVEEhoUwBY_LA-gBdfhwys_SIt6JPBAXbpEcc=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was absolutely wonderful. Helped me with the key getting stuck when I was pinched for time. I would have been late to my meeting without his help.",
"date": "2024-09-18T15:47:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kimberly Blair! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2025-06-23T20:18:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d81efc01-b7f3-473a-b8a7-5232442827d7",
"author": "david Marquez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeaoR4N3SVeXiq1zuhR_4sopl3XjdxUGq2MBUzgecrYIHxHuDV=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was awesome.",
"date": "2024-09-14T17:09:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi David Marquez, thank you for taking the time to leave a review for us at Safeguard Self Storage. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.",
"replyDate": "2025-06-23T20:18:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "89612423-8d3b-4d09-8833-09ca5b279633",
"author": "Paul Kornovich",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSaIwQt7cacZVPBmgm3CXMq8kAiCjENNX2pJaF4t6YInKXeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "David & Michael provided absolutely TREMENDOUS customer service.\n\nCold beer, on tap, should be provided.",
"date": "2024-08-31T19:27:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Paul Kornovich, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage. Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2025-06-23T20:18:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc760f43-d73f-4f91-bd2b-08abf1f1290b",
"author": "Paige Rahn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUJZvrq2sR4rN2R0nIEeC1XJJnn8UrMFO8XTY0n0QIgLDYvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-22T18:13:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Paige Rahn, thank you so much for your high rating! We hope to see you soon!",
"replyDate": "2025-06-23T20:18:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ac1a022e-293b-4d12-a1b0-ad54727296e0",
"author": "Lorenzo Galloway",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoWg1mQ1fVGrBXKemvA8HAfdXtpey9YU9YFtuBjW4cQVn7PaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "8/19/24 Spoke with Mr. David: The Gentleman was Highly Professional and Excellent Customer Service. Keep up the Great Service.👍",
"date": "2024-08-19T15:08:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lorenzo Galloway, we are glad we could help! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Safeguard Self Storage!",
"replyDate": "2025-06-23T20:18:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "40580920-080f-4310-9bbb-b2b32735e5dd",
"author": "Heather Titus",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7pIC4T3krfCWiHc23APHWakONGObuqMO-GkzsB3gNjkCESlbd=s64-c-rp-mo-br100",
"rating": 5,
"text": "David was great! Excellent customer service and very knowledgeable of available units/pricing. I highly recommend Safeguard self storage.",
"date": "2024-08-12T16:56:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Heather Titus, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2024-06-23T20:18:13.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "a8f3dcde-1a54-4865-ace6-494c8e151f4a",
"author": "Anna",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXzIP8DKyvBxILh1lZN_pXsI0bTg-kYo3h2qJsaCZPoms7ZMtaFQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Go see David he will get the storage you need with the budget you can afford. Very knowledge and most helpful.",
"date": "2024-08-02T20:13:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Anna, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage.",
"replyDate": "2024-06-23T20:18:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "76f3454c-ae25-4a93-86a2-d1ee26d3d30f",
"author": "TONYA MOORE",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlf67YEAQKSLF36rR8Zs_6MxLPSPiA6UWUvTIXJ3F2rkLZiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Davide was very pleasant to work with and very nice",
"date": "2024-07-31T15:57:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tonya Moore, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!",
"replyDate": "2025-06-23T20:18:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a6dfe695-6491-4cf0-a6bd-47333c1eae49",
"author": "Felix Celestin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKCzKT7c_2y-t13fCmEcBb8WXx4q75vBVQJ_r5-NWU7B1eG0yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safeguard is my go to place to store my stuff.",
"date": "2024-07-21T05:06:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Felix Celestin, thank you for the high star rating! ",
"replyDate": "2025-06-23T20:18:13.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "81693d3a-ce49-419f-8dd0-e388e0254455",
"author": "J C",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcfydvZqoQqwctq8saId1wX7ryPHw_TXQCACljj6rG7JVbUPY3=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage facility. Going on 1 year +. Always clean, secure, temp controlled, and staff is nice. David was kind and helpful on our last visit. We feel assured our stuff is safe with them.",
"date": "2024-07-18T15:16:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "J C, thank you for sharing your positive experience! ",
"replyDate": "2025-06-23T20:18:13.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "51a0977b-d043-45ef-a8c9-2ff3d0681ec4",
"author": "DISCOE",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_W6C3-ULtvPcQWsY952IXbTprKS3FqZL4sg_lYrQMtltJc-VR=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great space and location, and even better customer service from Mr. Michael and team. They made sure we were always taken care of. Much appreciated, highly recommend!",
"date": "2024-07-15T17:49:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Discoe, thank you for taking the time to leave a review for us at Safeguard Self Storage. We're happy we could meet your expectations!",
"replyDate": "2025-06-23T20:18:13.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "a382f154-a7e9-4fd1-8cae-bea94bdf572d",
"author": "Keith Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiWVbqP5ABBtGYzp84JSTNY7YAaLuchHWVl-MOQpD7yAkHUXE0og=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Was looking for a storage facility and checked out a bunch of places. But when speaking with David Rahn at Safeguard was the most professional and knowledgeable with all my questions. I highly recommend!",
"date": "2024-07-14T19:24:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Keith Brown, we're so glad that we were able to go above and beyond your expectations!",
"replyDate": "2025-06-23T20:18:13.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "557ee18d-334f-4dbc-97c5-2558cbadf7d4",
"author": "Clozell Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdqRAcqR2T8sDcjInjVYc7E7nORY53G79VD_NOj8cDTdsh1s-XHA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place friendly workers and super clean.",
"date": "2024-07-14T18:41:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Clozell Smith, we are very happy we could provide you with a positive experience!",
"replyDate": "2025-06-23T20:18:13.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "01266b51-ab5e-479c-bd4c-fa5c05d818be",
"author": "Carla Cobbb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4QNdZoxuOvgiGOpQqj5dhbkp3GnWYzcTQY0hTlbMJe5yspA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is nice and the place was very clean.",
"date": "2024-07-13T06:16:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Carla Cobbb, thank you for sharing your positive experience!",
"replyDate": "2025-06-23T20:18:13.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c870da19-6b9e-4d62-89fb-fe4a9e58af69",
"author": "Sandra johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWL2Ralz2YwSe3VVEVJGFiROpcfeapoArP8GpG5whGTpxYol1Xk=s64-c-rp-mo-br100",
"rating": 5,
"text": "very clean storage place good business I would recommend Safe store to every one they r friendly also love them if I ever need a storage co safe store will be the one will we will back",
"date": "2024-06-30T18:36:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sandra Johnson, thank you; we appreciate your feedback!",
"replyDate": "2025-06-23T20:18:13.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "2200ce61-e6e4-49a3-ab74-2d502ffe518b",
"author": "Fredrick Grenier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX70ipYc9_tqcOBx97l-nQFX_TWtgdUbUL7GT-pgSqoKQ2lvXSo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place to rent.",
"date": "2024-06-30T17:50:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Fredrick Grenier, thank you for taking the time to leave a review for us at Safeguard Self Storage. We're happy we could meet your expectations!",
"replyDate": "2025-06-23T20:18:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f01a2969-b2c9-4414-8852-04f83991532d",
"author": "Donna Phillips",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7jNzEd6Q21Ib1ab8glSonrqcA8WaIVlNBr-gQTCNCgA2VRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-29T15:24:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Donna Phillips, thank you for the high star rating!",
"replyDate": "2025-06-23T20:18:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59ee79c7-d70c-4c1a-acdf-a2cc119bfea4",
"author": "David Rahn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKoJ04x8XFnRYBEIANyjnN3hOwbowl-EDaYoZakvMwfx8z-o26AA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, safe and professionally managed. I'd recommend SafeGuard for your storage needs.",
"date": "2024-06-13T15:43:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David Rahn, thank you so much for the positive review!",
"replyDate": "2025-06-23T20:18:15.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "aaa38c30-290f-4461-a06a-ec4d768cac95",
"author": "Barry Tanner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJh2oHqKRFCrPmT4PkLGO_qPW1SXPsk7Mb1LTEF2DvMuFg7Kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly service.",
"date": "2024-05-03T21:46:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day! ",
"replyDate": "2024-06-23T20:18:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "518db0c0-16ec-415d-8e5d-c2a507a8a930",
"author": "Jacques Finch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQS3sRlWI6m4CofOqHQSYSU9ahcE9SX6EE2Arq6-AhOlbzegUY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Got a good special deal for a 5x5x8 storage unit. Jill Johnson was a great help in getting everything set up for unit to be used in the future. Will definitely be using their service in the future.",
"date": "2024-04-20T18:26:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jacques Finch, we are very happy we could provide you with a positive experience! ",
"replyDate": "2024-06-23T20:18:15.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0514d215-ca4e-40d8-9e15-2f1af9456acb",
"author": "Benjamin Coker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZAAGtw9wHWnomJnmueZUVQNncU5C3__SFagNz1zzVsdFJgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly. Great service. Jill and Michael were helpful in every way possible.",
"date": "2024-04-20T15:05:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Benjamin Coker, we're glad you had such a wonderful experience with us! ",
"replyDate": "2024-06-23T20:18:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eb872905-06de-4e51-a60e-63e3b09ab9fd",
"author": "Carrie Duvall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWRPPdMIwigQoS2YptLPawCYiC_M99WEpMx9SV8x51bPJ2uNQI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff",
"date": "2024-03-31T06:24:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Carrie Duvall, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage. ",
"replyDate": "2024-06-23T20:18:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c6064245-6dfd-4c31-91af-0c8cb0b8b2ea",
"author": "Suk Kil Yoon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWielASgoDoYS0ISUO_zvkRak2joRPMemHDOu9IWtpyxolwxQc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean and safe.",
"date": "2024-02-24T18:15:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Suk Kil Yoon, thank you so much for your high rating!",
"replyDate": "2024-06-23T20:18:15.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "3886dbb6-66ac-45ed-8cd2-f338a45a74e0",
"author": "Stormsjourney504",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4g_ClUXD-dNQ6sCFBaRisf0uDQ7fCWk6R6pn-AqDid-BBXz8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean.. Easy to maneuver even in tight spots. Rep is always polite and helpful.",
"date": "2023-10-11T02:22:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2024-06-23T20:18:15.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "390ee44d-b744-4fbd-9697-5428f1785ff5",
"author": "F.H. Construction",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXihUI17wV1NARrL7-2AX0E42uqsUTSsWyNNsZFbA7CPMNL_Ds=s64-c-rp-mo-br100",
"rating": 5,
"text": "A very clean, convenient storage facility! Staff is wonderful and very friendly. There is always a sense that they are trying to help you with your storage needs.",
"date": "2023-08-28T21:05:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Fh Boehm, thank you so much for your positive comments about Safeguard Self Storage!",
"replyDate": "2024-06-23T20:18:15.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a6f8c351-c257-44c6-beea-f17fe8e611e5",
"author": "sophia pearson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9zdUx5syoJGRnLQugCHj-TCakH1Kk-RHF0Hz8cMLAy7_CRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leah was very helpful, answered all my questions and made me feel at ease!",
"date": "2023-07-12T18:37:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sophia Pearson, we are very happy to have provided you with such a positive experience!",
"replyDate": "2024-06-23T20:18:15.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "15c99706-ca5f-44b9-bdf6-8cd51cd203e6",
"author": "Yemisi Badmus",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGFMQxVaZYjgljaXFopHW5WiYtMD125_vxAny_DRQqEnOZCTk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leah was so helpful! She got me changed into the storage unit I needed. Will be returning for future storage!",
"date": "2023-05-10T15:19:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Yemisi Badmus, we are very happy to have provided you with such a positive experience! ",
"replyDate": "2023-06-23T20:18:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "713507bb-f579-45b9-be43-7bafa6eadf6b",
"author": "Skinny Falcon Films",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX298Z91tg9tUopLCUXFQI4msrIiYhCpdpI5m9CKslTdPuFli1P1Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Troy was amazing! In and out and all stored up in under an hour. Thanks for your help!!!",
"date": "2023-03-19T15:57:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Skinny Falcon Films, we are so happy to read such a great review about Troya & Safeguard Self Storage!",
"replyDate": "2023-06-23T20:18:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ebf6a96a-3cfb-47eb-992c-b0f94049d202",
"author": "Jacquelle W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxVLL-5_XliuPgTfJ5KhmvryS8NVgBxnWAuuHk_3yn4lyhrw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jill was super friendly and accommodated all of my needs! Thanks safeguard!",
"date": "2023-01-02T19:29:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jacquelle W, we are glad we could help!",
"replyDate": "2023-06-23T20:18:15.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "c61e9693-258f-4d13-aceb-559462d2c8f2",
"author": "Jazmin Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIybwWid6wISFOTGmdZMN8NnAWVpjfey6pM6o6x6hwlecsuNI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jill was such a sweet heart and so helpful!!!! Def saved my day!",
"date": "2022-11-04T21:12:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jazmin Brown, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.",
"replyDate": "2023-06-23T20:18:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3c2e0cdf-2a48-4ee7-a069-e5278805ba60",
"author": "Kelsey Glenn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJ_XXZM6iYs0CYp3j6EiRlQrsWy0bKGjbrTMj1t5EvpCpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leah was very helpful & supportive of finding a unit that was best for us and in our budget ! She’s very sweet & has an awesome personality to make ANY customer comfortable ! #HighlyRecommend #safeguard",
"date": "2022-10-26T16:33:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kelsey Glenn, we are glad Leah could help!",
"replyDate": "2023-06-23T20:18:15.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "7d3e0cbc-c465-4564-b476-7bf3b8d05f28",
"author": "Rick Doskey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdeI0PqlYpymmJn1lKr1yR099euNJVHw6cgWmHA7qQ8D-oaOTp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leah the manager is AWESOME!!!!",
"date": "2022-10-23T20:41:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rick Doskey, we are glad Leah could help!",
"replyDate": "2023-06-23T20:18:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "86197d00-6a4b-46b6-b7b2-d6009f715350",
"author": "Dominique Gloster",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeeG0dHN4Zal3vseGJlQZTbDUFG3X1TApChbfLCtHC0Bx8Cns=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leah was busy when I arrived with a unit. But was very polite about being with me to help shortly. She was able to greet me and show me a few units to see what I needed. She really went above and beyond in my opinion to help me figure out what I needed in terms of space as this is my very first time renting a storage unit. While waiting and getting the paperwork ready she was very detailed about every document I needed to sign. I mean she was an absolute joy to have had come into contact with today! Thank you so much 😊",
"date": "2022-10-05T18:24:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dominique Gloster, we're glad you had such a wonderful experience with us!",
"replyDate": "2023-06-23T20:18:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0d24777c-2c9a-4849-b430-f87fa2b957e8",
"author": "Brian Plaideau",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViKgD4v9K3_SAptJ2oqv4o6rg6b7cdAJ3KtsBhMXisCY-IxoQC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful Service. Friendly. Fully explained process and lease. Building is neat and secure.",
"date": "2022-10-01T17:10:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your experience with us!",
"replyDate": "2023-06-23T20:18:15.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "db71bd6f-6ef6-465a-8d49-118de07c6a33",
"author": "Zach Mirambell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrmHPU5g1g52j-kHFE5QQ7FhIIx1eRZHSu1uPFlNdUQn1i5dA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leah at the desk helped us out so much letting us know exactly what we were buying. Glad she was there to help us out with everything",
"date": "2022-09-25T21:49:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Zach Mirambell, we are very happy to have provided you with such a positive experience!",
"replyDate": "2023-06-23T20:18:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "695eb80e-8181-4acc-a4fa-9193804dd78a",
"author": "Daniel Shapiro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIl_2le8wDjFQqfuPTFRTmSAzH4P26netp0ei4i9ekvs0Y3yg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Leah was fantastic today, super quick, and very detailed service. Big fan of her, would suggest anybody in the city doing business with this storage company",
"date": "2022-09-04T15:56:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Daniel Shapiro, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage.",
"replyDate": "2023-06-23T20:18:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fee37ea1-7976-40ec-9a53-70356b14071e",
"author": "Walter Toca",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJczPG6aDWa_8lNNBm_MzmpY6Rzn8Pgf2aOCxaypMEQWla2sw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The best storage place in city & clean very friend work there to help any Problems u have….",
"date": "2022-08-27T16:11:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Walter Toca, we are very happy to have provided you with such a positive experience!",
"replyDate": "2023-06-23T20:18:15.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9d8acfed-71d6-4fc9-b596-2fa43832948a",
"author": "Kaitlyn Loupe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDBFt3LvvnsXOmPcxjC9X4IScxuAf3sOaWeznm2F-st3n9KA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-09T15:30:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kaitlyn Loupe, thank you for the high star rating!",
"replyDate": "2022-06-23T20:18:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "27cf032e-9d88-4f4b-8d97-91c69e0817e1",
"author": "Ronald Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQqrttx8Bj-Eo61SjX9aXhF4ih8iyxSbOYbr_yNB17VrwXvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very organized, clean and safe, however little pricey.",
"date": "2022-06-06T15:03:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2022-06-23T20:18:18.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "f38970ba-4e13-42c1-a6c6-34eea0374a44",
"author": "Sarah Patten",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVQtf14ku2PvmtcMXd4LfXbRfIEdo1PbxZdsJavvT9I2dYXvk-=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good",
"date": "2022-06-04T15:09:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sarah Patten, we're glad to hear you enjoyed your visit.",
"replyDate": "2022-06-23T20:18:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "92f83206-8685-4849-b680-419a229aa5bf",
"author": "Eileen Ducote",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoTvHe2JLpRl3Rmcm0CWWBgZh3BPMu7rhSh6reuJIM4yDIcA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Third time using Safeguard. They have to be good..",
"date": "2022-05-28T01:24:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eileen Ducote, we are glad we could help!",
"replyDate": "2022-06-23T20:18:18.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "63eff8d2-72d4-4062-93aa-084a910e06f8",
"author": "Alexia Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_ZL9S3Ac6wajWmRGsr9p3r4NI4fMPMrPdzKTTMDB3sjjuDjrp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Leah was very helpful and very knowledgeable about the self-storage process! Definitely made my experience smooth, quick and easy! Thank you!",
"date": "2022-05-20T22:30:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alexia Wilson, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage.",
"replyDate": "2022-06-23T20:18:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "19979e0f-28b4-41b0-b8dd-0f814fb06276",
"author": "Jared Grier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWitFJsAF_Aj6LGleXO_Sso936EKluZ548gB4KWFOG81SGKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leah was very helpful and I would definitely recommend safeguard self storage to everyone based on her customer service skills!",
"date": "2022-05-09T21:30:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jared Grier, your satisfaction is our top priority.",
"replyDate": "2022-06-23T20:18:18.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "1dad3960-216d-4500-b48f-db88dac34023",
"author": "Kari Robertson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWRTGeXMpyxQJcnp_GpQUzn6ieYvm-XHD5JQmnpVGdSmSGSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-02T14:51:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kari Robertson, thank you for the high star rating!",
"replyDate": "2022-06-23T20:18:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c6fc82b8-3cb3-49d1-b689-a7d2e85dff74",
"author": "Lauren O'Regan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXR212U68DYynnr3GJvD3UZYVhBib29bop2lNVUe0qEKaaiKSc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing staff! Leah was super helpful and sweet.",
"date": "2022-05-01T22:13:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lauren O'Regan, thank you so much for your positive comments about Safeguard Self Storage!",
"replyDate": "2022-06-23T20:18:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b0cb2437-b35e-440a-9e9e-353a2d31edb5",
"author": "Robin Ballina",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIunfyKFw5XJQLJ0Vpa4FovsCtVk57N0ybiUjk4r2AcJcKQFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leah was great.very personable and professional. Spent a lot of time going over the important security features of the facility. Building is spotless. Highly recommend the facility.",
"date": "2022-03-21T20:28:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Robin Ballina, we are so happy to read such a great review about Safeguard Self Storage!",
"replyDate": "2022-06-23T20:18:18.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "cc1ff1f9-6281-406d-88f3-084bd2b15b64",
"author": "michael valenti",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItX1nxjf5PT44m8i6RrysYnCN0He2SSIAtbba86xoJbdEUeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-17T18:54:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael, thank you for the high star rating!",
"replyDate": "2022-06-23T20:18:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5685e51b-0645-49a7-8242-0f6ec0c0af35",
"author": "Alaine Huntington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrHQ4PZPTu8XdfCuwk_mrBb82g6ZvddMbJbHTYJZQeojY-MAOyiQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-11-18T21:40:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5b7d282d-1305-45cf-a07a-00a1c3dcd125",
"author": "BAF MAF",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3aC_reIDwv5XEAuJ9dcnQnRrqbmIr8WdSeSknlNsHpfniDQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean facility. Company official was very professional. we had an appointment. Reasonable price for climate controlled space. Secure access.",
"date": "2021-09-13T19:32:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2022-06-23T20:18:18.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "10dbd3cd-6877-44dd-9ec1-de1d0a18b1ee",
"author": "NDB 1",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWz173bsQNBYSbjep6ZSo6rWiVJ254mj-x2aMVVgPfCkidjtWHjhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jill and Steph were very friendly, great customer service. We’re hands on, showed me how to use the facility, what my best price and storage options were. I appreciate all of their help.",
"date": "2021-07-27T23:00:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "1c70de05-d87d-4ca4-b4f8-32696778ffca",
"author": "George Watkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcPNd83BENsFRQ6_ZUMz33g39d4uuCmbe-dE9U07c3Rhut5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-07-19T19:57:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "George Watkins, thank you so much for your high rating!",
"replyDate": "2022-06-23T20:18:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "04ad0ac3-6219-4afb-8d1f-599a533ff4ee",
"author": "Monica Gardner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV8Uy_-6uHddR1eCp9zf5NzIstafyAcwv4B6uX8pjKxaai6pGpp6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-03-14T16:56:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Monica Gardner, thank you so much for your 5 Star rating!",
"replyDate": "2021-06-23T20:18:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "65954cba-a5d6-4733-b629-268c0b9abd32",
"author": "Caitlin Kwan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeqAd8UCs-XEt_Mu-vwvyeiXbKRtcIxFG9nT8UEmHshdg7lLMvvg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, secure, and easy to access.",
"date": "2021-03-07T14:19:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us!",
"replyDate": "2021-06-23T20:18:18.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f561da58-55a7-4023-97d7-80f783dcac17",
"author": "Gregory Blaum",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCxGHBHV48IfbfzIEU3heQ4ujCMctVEEQzMVxgvRhtdpFq9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-02-01T18:11:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2021-06-23T20:18:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5d671bb1-a799-4034-84e3-94d793bd7d34",
"author": "Amy Limberg",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUz5jjiEbtsc10VK97l78QtuPAAvwhp99IhfqRmN-PjlrGngvnS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Best storage experience ever. Leah at the desk was one of the nicest, most helpful people I have ever encountered, and answered the questions I had in mind before I asked. Reservation process was very easy online. They gave the floor and exact unit number with the quote. I was able to book a ground floor unit with the first full month free and just pay prorated rent for the final week of the current month. Going in to sign the rental agreement was a breeze, and Leah was awesome. I'll look here first if I need to store anything else",
"date": "2021-01-27T19:51:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2021-06-23T20:18:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "28e509af-a0bc-44b4-9244-2e0963977013",
"author": "Daniel Edwards",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0C4YMDkdbCl_q0c8QMtNbm38SNqzyFODrOjVzB6DTnqlkBz0fIA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Safeguard storage is simply a very good facility. Very clean, good ceiling height. Open late. Good rates.",
"date": "2021-01-26T15:44:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Daniel Edwards, your satisfaction is our top priority.",
"replyDate": "2021-06-23T20:18:18.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "5658fba3-cead-4f45-ac68-af5294643a03",
"author": "A Perdomo Haines",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL__ClUUoB2WKq6qHt0ctKZMbPnoWWPIDwyD0vL0ZVjYnXkkQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Convenient location, easily accessible. Superior onsite customer service, the facility is clean and always well maintained. Control climate storage at an unbelievable price. Top notch security systems with what feels like motion activated stadium lighting. I always feel safe when visiting my unit, and all of my possessions have been secure for over 2 years now.",
"date": "2021-01-13T20:36:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amy Perdomo Haines, we really appreciate your positive review!",
"replyDate": "2019-06-23T20:18:19.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "0a44f495-d8c8-40f6-8ac5-dd4e7d3c8538",
"author": "Robert \" Bob \" Chaisson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInE2Kdun3q5v96hdv3_wiMPlgC1RvzW66AJgwkDwce5zMQKQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service...Michael was very professional and helped me greatly with a storage concern !!",
"date": "2020-12-02T21:40:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Robert \" Bob \" Chaisson, we are very happy to have provided you with such a positive experience!",
"replyDate": "2021-06-23T20:18:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "42c53685-500d-4d01-afe6-2dbba291a2ef",
"author": "Monica R",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIE45rP34_gemcCrks3ImeIK2Nk5zYndlhiMslVIDk6fAchjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had a storage unit here for about a year and half while in between our old place and building a new home. From start to finish the process was easy! Property is also very well maintained and was clean each and every time I went. The same man that assisted us get our unit (Michael maybe?) also did our check out last week and he was extremely friendly each time. Highly recommend.",
"date": "2020-07-27T17:25:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Monica R, we are so happy to read such a great review about Safeguard Self Storage! Thank you for sharing these comments with us.",
"replyDate": "2021-06-23T20:18:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "efc3a89b-d1c1-41f1-878b-26ad2f1854f8",
"author": "Megan DeSopo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfgfSBkbu6uW0MKZGVNhyFEZy62ic0srkn_KCvnQKBsC4gvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy to rent and convenient location . Congenial staff and clean units. This is my second time renting from this location and probably not my last.",
"date": "2020-03-16T14:52:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Megan Desopo! We're so happy we were able to help you out!",
"replyDate": "2020-06-23T20:18:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "23989322-47b1-4061-8704-31b00f78c31e",
"author": "Haley Craven",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVu-WpWMlWKXYROjblbzORSByI-XeSqVTbee-SwHfeGH86VmDo=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff at Safeguard Self Storage on N Interstate 10 Service Rd have been nothing but superior. I have forgotten my keys late at night, and a staff member has stayed late to let me check out a key. Superior customer service and a safe and clean place to keep my business storage unit that I access constantly.",
"date": "2020-03-02T22:34:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Haley Craven, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.",
"replyDate": "2020-06-23T20:18:19.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "9438c182-50e3-4350-a5f6-71dee9b5b2dd",
"author": "Kylie Binegar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSSB4nWsLK3iqZ7-vmosGV_0MKcg7wRSDvh8TtUt-zh2DxkxKwQQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-03-02T18:22:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kylie Binegar, thank you for the high star rating!",
"replyDate": "2020-06-23T20:18:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e53a15e1-4ff1-44c8-b655-97f317d89178",
"author": "T Ruth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuMtkiu9MxkkZ6qPCI0wRO98bk2dVSsSgKXAvr7Kji9UBJ__A=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Great staff. Unfortunately the unit I rented says can fit 2 rooms of furniture, I'll be lucky if I can fit 1 room of furniture and some boxes. They should be specific. 2 rooms of teeny furniture. Frustrating",
"date": "2020-02-28T15:12:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "So glad the Staff was great. We have the option of transferring you to another size if need be . Please visit the office and the managers will gladly show you other options. Please let us know if there is anything else we can do.",
"replyDate": "2020-06-23T20:18:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "226c0a5b-29ba-4cb1-a5ec-5f8b6098acbf",
"author": "Al Binet",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0F1aHg29byf0yljia4fLMPow8oPdLyKYR5d6Yrt3q97hx5pQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-21T22:57:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Al Binet, we really appreciate your five star review!",
"replyDate": "2020-06-23T20:18:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6fef93fd-21ec-4995-a9b2-2ec247556160",
"author": "Brett DeCoursey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzmMOEmdVElgzps4uxhGPj_qLqHNNL6RfANh1UTV6OOoPzRZ6t=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-02-06T13:22:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brett Decoursey, we really appreciate your positive review!",
"replyDate": "2020-06-23T20:18:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e3cea84d-3697-4783-a160-6dc6c0ba9077",
"author": "#Lola504 Baby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLxJJslKYZNZUgv5Wgz6VeJ-clqDkEPRcVfEMxElPP6BIt=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Kari at the Serivce Rd. is amaziiiiiiiing!! She got me in and out within an hour! I felt very informed about my rental unit and got superior customer service!!. Would DEFINITELY RECOMMEND SAFEGUARD SELF STORAGE!! COME SEE KARI !!!! :) Thanks again!",
"date": "2020-02-05T00:50:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "#lola504 Baby, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage.",
"replyDate": "2020-06-23T20:18:19.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "99eb55e0-faeb-4edc-96c8-72c2996caeec",
"author": "Alex Santiago",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6YpVCbZ_H9N_kASt7Wmaa3a0Ru9Wxj0m_dpu-m9V4D32ZHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-04T21:36:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-06-23T20:18:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eed8bd7c-1de6-4f8d-aa84-cdc0ca271459",
"author": "Vanessa Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaZaMzWGNMlWaSKwV7BCiudYAlfPD_fQl3T31i-WRtDD4Oal1bYQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "After stuffing my locker over a 2 week span, we found an issue with the locker door. The woman working the front desk, name starts with a K, transferred me to a new locker. When I say transfer, i don't just mean the paperwork. She physically helped me moved every box, couch, etc. From on locker to the next. I truly appreciate the. Above and beyond excellent customer service",
"date": "2020-02-04T18:09:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Vanessa Johnson, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2020-06-23T20:18:19.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d216b416-530f-4243-b822-b6b2c9df50ff",
"author": "Marguerite (Reet)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOPV6T5G-6Xbvj7P7LTv4OKC7a2G4bww3Tj_MKQBIbtO8VbyldRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Went to the storage today all by myself with a load of stuff ( not too smart) , but when my stuff toppled over the sweetest lady named Kari came to my rescue and carried a cloth rack all the way back to my unit .. Thank you so much Kari !!",
"date": "2020-02-01T21:57:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marguerite Just, thank you for sharing your positive experience!",
"replyDate": "2020-06-23T20:18:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3faa5a3b-f08a-4439-8849-dc763153d1e8",
"author": "Dea Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXidV8vu43ucLXvfmK6xvvKOgAlshW9E4Zpqzop0SIBWJpYeBqH_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff are so friendly and nice. They are very helpful. Your storage is safe and secure. I love the atmosphere here at the service road location.",
"date": "2019-12-26T17:39:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dea Williams, thank you so much for your positive comments about Safeguard Self Storage!",
"replyDate": "2020-06-23T20:18:19.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "7a8433b7-55da-42f9-9304-ee1e40bd5528",
"author": "Dixson Castrillo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDEjeP78ns2Pxxv3tKlh_BFb1aGOsmCYrgw27asa75xe79GEHH=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-12-21T16:23:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dixson Castrillo, we really appreciate your positive review!",
"replyDate": "2020-06-23T20:18:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5ffd7836-fbad-44e4-946d-5958fcf7a763",
"author": "Keisha Cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVAStsXfMD8ujYu6vQ2_rfFnfULu_cD9TAjV-FOPWMg-PzM7sZcvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I really this place they are the best and they have good customer service and very helpful",
"date": "2019-12-11T16:43:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Keisha Hailes, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.",
"replyDate": "2020-06-23T20:18:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "45fcde1a-fd40-45a7-be72-92b664e1ab1f",
"author": "Donovan Kruse",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1Rb_dxDdboma1GilwwTnDBhGVFq_qMt3l9METEEDcpzmw0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m very satisfied with leaving my belongings at this storage facility while I work offshore. The managers there, Kari & Michael, are always there when I need anything. They have the best customer service in town. The facility is always spotless, and very secure. Great access hours and even greater personnel! I wouldn’t ever store at another facility and I highly recommend",
"date": "2019-12-09T17:49:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Donovan Kruse, we are so happy to read such a great review about Safeguard Self Storage and our staff!",
"replyDate": "2020-06-23T20:18:24.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "053c785f-2da2-49e8-bbfc-42fb0b0c2b8b",
"author": "Russell Bonin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3hp5QutoHJINpYeONIp7mpZxNUDB2rbn53JZO2a-NcCfEs-Y=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Whenever I have the need to use storage, my first (and only) choice is Safeguard Self Storage. It's not only about a place to put my valued belongings, it's about a business relationship with a company and staff who takes pride in their services and appreciates their customers. There's no need to shop around when Safeguard is an option. These are the experts!",
"date": "2019-11-20T19:00:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Russell Bonin, thank you for your kind words and this wonderful review!",
"replyDate": "2020-06-23T20:18:24.000Z",
"tags": [
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "0e431177-3ccf-4de3-89d6-a5b47010a2e0",
"author": "Glenn Sansoni",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNcxgvz6nLpDKYiP5kBvHiFEZNJNUQx_aS3ST4Sqr6I1OrHiIc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best customer service berry helpful",
"date": "2019-11-16T15:40:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Glenn Sansoni, we are very happy to have provided you with such a positive experience!",
"replyDate": "2020-06-23T20:18:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "09617df1-211c-4653-986f-ff73355c174a",
"author": "Brittany Swanson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkOhNLwvo6B3Nk7sLDdWbHqY2BDvlePIolsB7x8AX_Y4uXB9Cn=s64-c-rp-mo-br100",
"rating": 5,
"text": "I jamie white am very satisfied with my stuff being in this storage. I will always use this storage if in an event I need to use it again. Kari and michael have been very sweet to me and I really enjoyed having my things there. Thank you very much!!",
"date": "2019-11-15T14:20:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, We hope to be of service to you again in the future. Best wishes, Safeguard Self Storage",
"replyDate": "2020-06-23T20:18:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9d9d5cf0-eec0-4cc4-836f-2ae8b46f5262",
"author": "Patricia Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuEJgQJ83GVslFV0wtkRH-hGpVnsMT5Pafi3TiQvUOmw63nQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Kari and Michael are very professional. They really take there time to explain everything to you and are very patient. So, please keep up the excellent service.",
"date": "2019-11-04T22:09:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Patricia Lee, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Safeguard Self Storage.",
"replyDate": "2020-06-23T20:18:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7d16c69c-5a73-41c1-926a-1fbae2fe196a",
"author": "Trellis Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKK8o7e-c4FHXK9i1oRfxPNEk7p93n80nxUfxYeuckZ4nXWwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This storage facility is always clean and organized well. Kari and Michael always make me feel welcome and appreciate my business. Their customer service is Immaculate!",
"date": "2019-11-03T05:02:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-06-23T20:18:24.000Z",
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "f34442b0-a8b0-4851-a389-680a193307a2",
"author": "Scott Saucier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsZm3pnzjdFDp2iPgdKWCInY_Av4Il6bpbx6tYNJxpbsgC9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent storage facility. Kari was very helpful. Her customer service is impeccable. I will definitely use them again for all of my storage needs!",
"date": "2019-11-02T16:03:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Scott Saucier, thank you for taking the time to leave a review for us at Safeguard Self Storage. We're happy we could meet your expectations!",
"replyDate": "2020-06-23T20:18:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b0b4ba8c-b58a-41bc-88ba-15b334d52eae",
"author": "Helen Keller-Wallace",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXr7xEfhLn855xkfzMrroEBJn3LPRnXgBYqV9KKb4zMZwWldjbVzQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had a storage area and it was wonderful. The people at the place treated me so nice. I had had a problem before with an ac that broke and leaked all over my unit. Not this place. It’s clean and well maintained. I really appreciated both Kari and Michael. When I had questions they were always helpful.",
"date": "2019-11-02T00:29:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Helen Keller-wallace, we are so happy to read such a great review about Safeguard Self Storage!",
"replyDate": "2020-06-23T20:18:24.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d12ab53c-dd89-4897-9943-efb61cc536ed",
"author": "Natalie Blanchard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhNkICLu4uu17DD7MnwJpHWXWw1G90Gak6eM_sxXwNcJd_y0RYfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I went in today to get some prices for storing some of my stuff. The young lady Kari, was very helpful, knowledgeable, pleasant, respectful, caring, and she was just an all around joy to deal with. The premises were very clean, maintained and for night visiting, the premises were very well equipped with proper lighting. If needed, I'd definitely use Safeguard Self Storage again and would definitely recommend this facility to anyone.",
"date": "2019-09-28T04:30:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Natalie Blanchard, thanks for your praise and kind comments about Kari.",
"replyDate": "2020-06-23T20:18:24.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "5c4ee175-8ed7-4262-baa5-ccc81533a9c5",
"author": "Michael Neal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2rqmdDTNZREa3zap-IqlmX2WkoGjswSf-5GXFuE5V3F-BGInm=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-09-27T14:41:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael Neal, thank you so much for your high rating!",
"replyDate": "2020-06-23T20:18:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "67fcd389-74d0-4574-ac50-c53a31876ea8",
"author": "Briana Willie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDfFFXNszdFIpIITcE7LjF9lwa-k6C-bAWoSKOZDnw0AqHpxab=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-09-26T19:12:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Briana Willie, we really appreciate your positive review!",
"replyDate": "2020-06-23T20:18:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0e57edad-755c-4f0a-81ba-c8de06178748",
"author": "Timothy williams Howard Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKwPN-MYY1gWquhTG_0-jTWXJKPBG54ER8NMRJIm5krILbwa1ZUA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-09-13T12:21:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your 5 Star review about your recent experience with us!",
"replyDate": "2020-06-23T20:18:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a820a2d0-48f5-4a08-a1c6-6c4b6a78e9dd",
"author": "Sean Sullivan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuvDDfMiZKFW-A-YM6O2YiyPCWd5OF8wXSys6Up1gAUrNc9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I highly recommend using this storage unit location. Building, facilities, units are clean and a great size for personal or business use. Front desk staff is very helpful and professional with questions/anything you may need.",
"date": "2019-08-26T18:45:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sean Sullivan, we're happy to hear you had such a positive experience with Safeguard!",
"replyDate": "2020-06-23T20:18:24.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9aff27d5-c3b3-4135-ac57-8cdf17636ec4",
"author": "A. R.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCkKw_Tgybrt8tTlhpwyI4KrzBCOpBSks17ywsUGy0Y30YeCU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service from Ms. Kari and Mr. Michael. The facility is spotless, and I know my belongings are in good hands. I highly recommended this facility, and I am completely satisfied with my experience.",
"date": "2019-08-24T16:19:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "P A R Ad I S E, we're happy you found Kari & Michael to be so supportive during your experience here at Safeguard Self Storage.",
"replyDate": "2020-06-23T20:18:24.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "fea63dcc-3d0c-4def-9289-85f5b9b9fb0a",
"author": "Devon Diaz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbXnThXmFDPfzxLO7ctLVsbdi0ltlf9HxePute19SAKyvf6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-06-26T18:18:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-06-23T20:18:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6bd9d600-fd1a-4778-8ced-e75d42e282b6",
"author": "Dale Street",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPeT-S7YNsU_yJjlmeklGyl37pAc-UZnXNcUB0zqV51hIZrzeN=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Good clean safe",
"date": "2019-06-10T17:09:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "0f7a146e-06c7-48e2-8534-05cdd211e6cf",
"author": "Nathan Pennington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxrS560Y7AytaJ96hGb1Y0b9jnCb3UOE6ZVcXDvJd8ekdebg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff here have been so helpful. The building is clean, there's carts for you to use when loading and unloading, easy access, so far it's been hassle free.",
"date": "2019-05-18T17:58:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nathan Pennington, thank you so much for your positive comments about Safeguard Self Storage!",
"replyDate": "2020-06-23T20:18:36.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d9c09975-94bd-4689-a9a1-f222533fd399",
"author": "Michel Null",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAeUv7C5lVCQ-qbL0gD4BTXBRK6RyxnBA5BSuEHhhWFj4Es3Ii=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-05-16T15:08:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2020-06-23T20:18:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "13da81e7-3145-4eaa-800b-d0570e9f133c",
"author": "Nina Richardson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgn56aRecDdRi362zagzvvF--wox6TVT0piiHjKv6WOMba2w8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ask for Troy. GREAT SERVICE, clean and well organized. Affordable. Staff is very very welcoming also",
"date": "2019-05-13T23:16:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nina Richardson, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage.",
"replyDate": "2020-06-23T20:18:36.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "44872714-e8c6-4015-8654-00bf9e149149",
"author": "Dexlon Cooksey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLK_7O4aTvFhVArKkuB9vQoFIzIfDODZZnhru3iz9JOw73POmk=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff I meet were very friendly, great sign up specials. Clean and easily accessible unit.",
"date": "2019-05-01T01:47:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "9c308fac-8c1a-4f53-a1fc-dda6a3dc18c5",
"author": "Lisa Abdul-Khaliq",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpwpg1JWhd7m8pM5ifVG--Qv-kkneFXFwf7Znp7iHMi4kxIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is always clean and I feel my belongings are safe here.",
"date": "2019-04-29T00:36:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "34e05580-88ab-4b8d-bf74-ef25a50fda16",
"author": "David Yaconi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbrVFsNw9o20Mm5NEUV1UFocr33HYKSx78KORq2-2a4p_8EJaT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safeguard has a phenomenal staff, very helpful and made storing at Safeguard easy and pleasant. The facility is clean, safe and convenient to access when needed. I would highly recommend them for your storage needs.",
"date": "2019-04-09T18:30:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "David Yaconi, thank you for your kind review; we are happy to pass along your comments to the team here at Safeguard Self Storage!",
"replyDate": "2020-06-23T20:18:36.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "698e4f45-c62b-4cce-bcaf-4d984ad246d1",
"author": "Jonathan Rodrigue",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZcgVuq16eRAfXanDA7N1j-Xgsz4KJnH5-5S4H8MbJ343GSNVO=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-03-05T01:58:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you again for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2019-06-23T20:18:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a97f13c8-3e51-4fdf-b777-a2dad0065e86",
"author": "Ron Heuer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMc2UbD6qOmDgCb0XNYLZriE40Wy3qK474Uyy9IjJyow83Yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safeguard was a wonderful experience as we used their units for years. The premises were always clean and NEVER did we see unwanted guests in our units.(roaches, mice, etc) Ms. Kari was AWESOME each and everytime I needed assistance she was there. Safeguard would be highly recommended for anyone who is looking for a clean and safe unit.",
"date": "2019-02-19T18:45:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ron Heuer, thank you for your kind review; we are happy to pass along your comments to the team here at Safeguard Self Storage!",
"replyDate": "2019-06-23T20:18:36.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "04b5479c-7634-48b6-a505-219bf2bf0f2d",
"author": "Kali Sanders",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyAy63FLrZg18m6TODMVWTjr9-ztsqLE3zRB01-gOyIDuPNQFs3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-02-14T15:43:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kali Sanders, thank you so much for your high rating!",
"replyDate": "2019-06-23T20:18:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "55f99517-1da9-4156-bcd1-66f1d52411a9",
"author": "Troye Billodeau",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyCCIJMijoeuO2ZhjSEy_YWpoViHOOHEaH-rFs7q2UKIW8YqWlHA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome customer service ,quick to get back with any answers for my question .The property inside and outside or well kept up and very clean .....",
"date": "2019-02-12T20:10:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Troye Billodeau, your wonderful feedback and rating mean a lot to us. Thank you!",
"replyDate": "2019-06-23T20:18:36.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ca130d11-5d96-4535-b32f-b6e0d1e5f9ef",
"author": "Suraj Pillai",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaz_6xdyRyjkJcRfj3Dz58jj6BOG2JoDBwjf4fTTfOj-U9yw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-01-26T22:09:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Suraj Pillai, thank you so much for your high rating!",
"replyDate": "2019-06-23T20:18:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6c528d83-b135-4a29-b420-e44fe8ef891a",
"author": "Ana Matute",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXuDGoCzLh_kE0vcPiBCXHkqcGJUwtU_jItexfpcr_4t0lhsn6zA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-12-26T16:46:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ana Rostran, thank you for the high star rating!",
"replyDate": "2019-06-23T20:18:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62bb30e0-a9a8-4732-b501-a8fda8c86ad6",
"author": "Yonary",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAMmbqy0FCXyKL37cJNumYX3YOJYzzfO7ULiF1849ROsGrHA0=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2018-11-05T19:10:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Yonary Perdomo, we really appreciate your positive review!",
"replyDate": "2019-06-23T20:18:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b6c68975-c2ce-4b68-80af-cbff15ed5032",
"author": "beautifully blessed611",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXV_utTlr4ulTKNSHu_u3exOkhjQK_8jcA3e9R14qYK5HxqtSYy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kari at safeguard storage is awesome she is very helpful reliable anytime I need help with anything she is always helpful, she is awesome and I would recommend anyone to rent storage from this place because of her great personality,and people skills , and it's always clean",
"date": "2018-10-12T16:43:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing these comments with us about your positive experience.",
"replyDate": "2019-06-23T20:18:36.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "9182445a-234d-4cdf-a4d4-4833fc599077",
"author": "Dr. Rich",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxJtlKNgcvSjqCjM-oJUa9ZJshgJnKGxzQf3Y8G-trVowURCo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Cleanest Storage facility I have ever been in. The staff was extremely helpful and very friendly. I certainly recommend this location to everyone needing storage.",
"date": "2018-08-03T17:49:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "aba3c0d4-072b-42f0-94fd-b34d8a2f2386",
"author": "Davey G",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEuxBBkCHGvgtNkInumFhkuiDjwwyzGd3HdPkki1Y37A5PyEWR=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-08-02T00:35:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3839365b-1722-47ea-9727-ce7f9b8c42ed",
"author": "James Tebbe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUP3SqROfZHy_3866zbb2CIKLtbLHlO-9Egw-18mER6Ee2CbZU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff extremely helpful. Facility is very clean and secure.",
"date": "2018-07-25T23:54:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi James Tebbe, thank you so much for your positive comments about Safeguard Self Storage!",
"replyDate": "2019-06-23T20:18:36.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "4641958f-99e0-4bbb-807a-99f2bcbc51e9",
"author": "Genia Ferdinand",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-Z471JjaATwf4dTZutjt5I7AiIuOIvwR_aVuEFa5kNp-xAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Staff! Easy to work with and highly customer service oriented",
"date": "2018-07-15T18:45:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Genia Ferdinand, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2019-06-23T20:18:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "046a950a-32f0-4eee-8007-78a72ca2fbaa",
"author": "Rita Valdespino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvMqFwUcrFLTvITtq3KSuiaT_wa4qhKvx50v2D7s7JxK34Bw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Employees are very pleasant know what you always need. Thank you",
"date": "2018-06-05T22:52:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rita Valdespino, we are glad we could help! Thank you for sharing these comments!",
"replyDate": "2019-06-23T20:18:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "186e7f10-2256-4bcf-a0e3-1addda6d9d73",
"author": "Trudy Schmidt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9GkdsfINWhMoSz8IDWIMesy05i-jQMGbFKiC-akE9BDzEhw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Always clean, easy to enter, items stored are always safe...no losses due to being climtized",
"date": "2018-05-08T12:42:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Trudy Schmidt, thank you so much for your positive comments about Safeguard Self Storage!",
"replyDate": "2019-06-23T20:18:40.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "1518bbe5-079f-4184-a10a-7f3447c71d67",
"author": "Lexi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIb7DUQQT-2L5cLDAzJO9Yp6MRVV4zccH9oybg1wn3j4SUPspk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Customer Service from Miss Kari!!",
"date": "2018-04-05T17:01:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alexis Mcnulty, we really appreciate your positive review!",
"replyDate": "2019-06-23T20:18:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "826688e6-98e7-4224-967a-4e1eb7da09c3",
"author": "peggy mary mccormick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgQHLC5PxmjwDQ9w9f_4oUUNaaGi34w5Ydp93BcGaYwZxX2Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "clean , good lighting , very polite & knowledgeable staff.",
"date": "2018-03-07T19:08:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Peggy Mary Mccormick, thank you for sharing your positive experience!",
"replyDate": "2019-06-23T20:18:40.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "123d0c43-4ec9-47e8-8629-e2c29d848d8c",
"author": "Mickey Hebert",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPuqPG2PXLP1jaFV14MfeUWq-6TrsbMlSxQfF6CcYA_bfq1kIH=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Always Helpful and reasonable! Friendly team members who work well together!",
"date": "2018-03-05T13:56:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mickey Hebert, thank you so much for your high rating!",
"replyDate": "2018-06-23T20:18:40.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e2f23fc7-df4f-45e1-a7fc-a9e122fb6a09",
"author": "Nay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXppy_UsDbBkKK47bymkzmjtUK6LaqzjNpCYI-TZv4Rmcl_QfsS5g=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2018-03-01T17:36:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Review Queen, thank you so much for the positive review!",
"replyDate": "2018-06-23T20:18:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "26f54411-c4f1-4d00-a864-95e213e3674f",
"author": "Kegan Glyndwr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYIEztAJSmBR_X1TAG7pUMdwm_6285VNG4bS3D5Ow_7pTqmMCw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly staff, location was prefect for our prolonged stay. Easy in and out, even provided carts to load your stuff.",
"date": "2018-01-27T17:12:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kegan Glyndwr, thank you so much for your positive comments about Safeguard Self Storage!",
"replyDate": "2018-06-23T20:18:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "982a41a1-bc68-4620-9334-c04c7af134a1",
"author": "William Nunnery",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKveVwqc8p5wlvkw3Rdavu640sC49yPtiSQfGhgVkmJF1wouw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean, very nice staff. Reasonable pricing and the size you need.",
"date": "2018-01-25T16:15:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi William Nunnery, we are very happy to have provided you with such a positive experience!",
"replyDate": "2018-06-23T20:18:40.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0b9ae79f-4eb1-467e-8093-c50026bc5c57",
"author": "John Meeks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_5Pdl-cSLdXqeLJ76YZ5Pu5_z7mpFcsiHBOeNFtaDQQADoA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2018-01-23T00:26:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John Meeks, thank you for the high star rating!",
"replyDate": "2018-06-23T20:18:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ea16befb-b217-41b3-9f03-eb9c51729f62",
"author": "Paul",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgK9KDaRHVbMkHMD2hnSQccL1Rg0ZcUtcQbDa5EeKHXJUqxDU=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Friendly staff, climate controlled storage.",
"date": "2017-12-21T13:03:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Paul Leitzelar, we really appreciate your positive review!",
"replyDate": "2018-06-23T20:18:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a75c12d2-8a52-4072-b720-f2e1a570d2fc",
"author": "jose jaxks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSiFEFuDAqW5RqMb8wXGEJDl9WlztCo-vrBvFdLJPAnUKr_TM3=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Wonderful place",
"date": "2017-11-26T20:12:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joseph Jackson, we are so pleased you enjoyed your visit to Safeguard Self Storage!",
"replyDate": "2018-06-23T20:18:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ac178160-2ea2-449b-8000-1f948c8b28fc",
"author": "Valerie Ross",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPd31no0GdxJUK5Ukx1yGFF9TCbt1Y4BCziOxZg5GfA9ODesLH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff, clean facility, great deals on monthly rates!",
"date": "2017-10-01T00:05:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Valerie Ross, thank you so much for the positive review!",
"replyDate": "2018-06-23T20:18:40.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6f6a4567-efda-4e8d-91d5-54170fdda561",
"author": "Taz Magic1",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVBXUKsxReY7Wn9L0Ar2azmtm7HKSHAXeHteY0vmqcZcptpMaBvg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My friends use this storge..its safe and has security for a good price",
"date": "2017-09-14T04:14:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Randy, for sharing these comments!",
"replyDate": "2018-06-23T20:18:40.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "18d3c3bc-d5ae-4006-a115-275cd2355020",
"author": "Kristine Rhoden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFImCYgUBIjCFa7ET6cd3woZGi9RM6Ym3HfhHJ-O7QtN2vx1D5=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The employees are so nice, friendly & extremely helpful. I've never had to have a storage before. They explained everything to me. And made it easy to get 1.",
"date": "2017-09-11T16:53:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kristine Rhoden, we are very happy to have provided you with such a positive experience!",
"replyDate": "2018-06-23T20:18:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "03b188a6-4230-47fb-928b-0ccda25752ee",
"author": "Miss Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPu4qGRKmXqW3VFbgmb7I_nQWE9H75u_gqjYz4nnijXlX6W-VG=s64-c-rp-mo-br100",
"rating": 5,
"text": "I haven't rented a storage unit before and I'm so very glad that my first time was here with Kari. She was super helpful and answered all my questions. Great customer service is so hard to come by these days so I really appreciate ppl like her when I come across them. I highly recommend renting here, it's very clean as well.",
"date": "2017-09-06T23:31:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Miss Parker, we're happy you found our staff to be so supportive during your experience here at Safeguard Self Storage.",
"replyDate": "2018-06-23T20:18:40.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "2b616f65-83a6-4266-984c-e1756f746d6a",
"author": "Valeria Pogue",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUiJUTbFhbhmuS4-JUtuMzOFyEzTrpOffL-exsrBt48zA5lCD7=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Very clean and tidy.",
"date": "2017-09-02T06:58:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Valeria Pogue, thank you so much for the positive review!",
"replyDate": "2018-06-23T20:18:40.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9be4ec6d-79c3-4120-8969-ee66b28b8ca4",
"author": "Martin Peploe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEP8dj6Sx3mVVarx8gkvaEK8zoum-TbR6GDbP-TfDlGfm7xQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-08-04T14:50:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Martin Peploe, thank you for the high star rating!",
"replyDate": "2018-06-23T20:18:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5e709893-c4a7-4762-88cc-972d42d32121",
"author": "392 NOLA",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrLZa443XqThrdYULjmX_KspYMyWqtbj-npbONpITlvbt2V10=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-07-27T20:13:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brian Rinaldi, thank you for the high star rating!",
"replyDate": "2018-06-23T20:18:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7aeba4c4-1577-41c8-8853-ce0270fac507",
"author": "Monika Dietrich",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU296BC2JupLMrHiNxrjb8geql55j9M0HCPUNM5MCqIqlmRVEal=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-07-04T16:19:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Monika Dietrich, thank you so much for your high rating!",
"replyDate": "2018-06-23T20:18:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "85b6ca4d-bf53-4f62-9b01-45456df325a3",
"author": "Garrett Bertaut",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbSFB8Sf4Rnk-Fq_Pw5DvJbBY_SP4TC5vcDRWJtIi6BAM_2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kari & Michael give you the first class customer service experience. Their kindness, knowledge, and professionalism is so refreshing. The facility is always clean and welcoming. I always highly recommend this Safeguard Self Storage Facility on the I 10 Service Rd in Metairie. Kari and Michael are assets to this establishment.",
"date": "2017-06-04T21:30:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Garrett Bertaut, thank you for your kind words and this wonderful review! And your recommendation means so much to us. We're so happy to have earned it. Have a great day!",
"replyDate": "2017-06-23T20:18:40.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "14e8ac11-9bea-44b5-9cdc-ed6a2baaa614",
"author": "Kimberly Vicari",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxUd743D6uUgZwxDj2KF4O8m25DcPaXhE4dhD-RYuox_-Q1VOJtg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tim was awesome! He explained everything thoroughly. Super helpful and reasonably priced. Great, clean, safe facility!",
"date": "2017-05-29T19:33:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kimberly Vezina, we're happy to hear you had such a positive experience with our team!",
"replyDate": "2017-06-23T20:18:48.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "2c033cfb-d2cc-46b7-b10b-28518acd68c3",
"author": "Marie F.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXow1VuA9NIV_E_2QL8eNZrkuaqTc-GkVEExMncjSxq3aBX-F9J=s64-c-rp-mo-br100",
"rating": 4,
"text": "This was my first time ever renting a storage space and Kari H. made the process very easy and efficient. She was very helpful with everything from showing me the space, enacting how to use the keypad and informing me about the hours for accessing the unit.\n\nMy only suggestion would be to have the temperature adjusted to a lower setting, so the unit spaces would be kept cooler.\n\nOverall, I would recommend the business.",
"date": "2017-05-26T17:35:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marie F., we're happy to hear you had such a positive experience with our team, and we appreciate your feedback.",
"replyDate": "2017-06-23T20:18:48.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "afff28eb-de16-4f90-b6df-c0c2641a062a",
"author": "Nathan Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIYmx8I3EIYpW2yv9piDKQOQ3zFfLrA3T6Nx4jRDOGz_qwUA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very secure and climate controlled",
"date": "2017-03-15T16:42:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nathan Thomas, thank you for taking the time to leave us feedback.",
"replyDate": "2017-06-23T20:18:48.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "01a92b34-5157-4f3b-bbee-34ce2a61c27c",
"author": "Matthew Guy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmw3FurL-LwwBybPHIzVwajdbEqlaaZdY5xp0JfZ4mBuAh86ep=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-03-01T18:32:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for rating your experience at our N I-10 Service Rd facility in Metairie, LA!",
"replyDate": "2017-06-23T20:18:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6ff5f100-2383-478c-a02a-26041443a558",
"author": "LeeAnne Sipe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwTcmYPAn1y4tvQJJ1wzNgNI5DmS3-Q8k5mM0wbMwtuISKLz5SHA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Seriously the friendliest, most efficient customer service I've encountered at any business-- extremely helpful and patient.",
"date": "2017-02-15T04:29:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Leeanne Sipe, for reaching out to us. Your opinion plays an integral part in our customer service. You really made our day today.",
"replyDate": "2017-06-23T20:18:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c22dfacc-ae47-4a6c-939a-4bc3d2403a7c",
"author": "Karen Alonso",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOmCzeEjMZLe_chR2QEBNDs8EzkMayi24_o34tKOY893AUfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The people at Safeguard are the most pleasant and helpful folks I've ever dealt with; accommodating and friendly. They helped to reduce the stress of the whole moving experience. I would confidently recommend Safeguard to anyone seeking assistance in the area of storing their property in a safe and clean environment.",
"date": "2017-01-24T14:09:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the feedback, Karen Alonso. We strive to provide excellent service to our customers at Safeguard Self Storage. You really made our day today.",
"replyDate": "2017-06-23T20:18:48.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "9c406e5d-1da6-41b2-80fd-3968ea19d3d8",
"author": "carlos solis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnAW5-tf2PF083C9BAaSSpvmew_T0Zfbem-J0nmu9bwMz4FA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Definitely the best service ever!!!\nIf you want to save yourself headaches, talk to these guys. Your stuff will be secure, it's clean, convenient and Kari and Michael will treat you like a king/queen...",
"date": "2017-01-18T23:43:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the feedback, Carlos Solis. We strive to provide excellent service to our customers at Safeguard Self Storage. We always love to receive great feedback.",
"replyDate": "2017-06-23T20:18:48.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "2f24535e-0fd9-42c9-94bc-84fd4b9366aa",
"author": "Chris Grant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQ1nvyPgj2Uyav-gx18x0rUUpbYnUykLq_1UieemugKttian0S6A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-01-04T22:39:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chris Grant, thank you for taking the time to leave us feedback.",
"replyDate": "2017-06-23T20:18:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f1789760-6272-42ce-a060-7f1a83f9c26c",
"author": "Tim Wahlen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9CeZBAMMIYZP9vUXIGDQy372DI3u_LR_uX_rtJayqbEyGTT8n=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2016-10-05T23:06:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for rating your experience at our I-10 Service Road location in Metairie, LA.",
"replyDate": "2017-06-23T20:18:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0808f0b6-4da0-46ab-9657-d81952cbf601",
"author": "heather ortiz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJohL3bD6RosgiLVQ41Fx3epnP4B17fzwhyuppX1yl63S0luw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommend this place. Kari streamlined the entire process & made everything so easy! This is the 2nd time I've stored at this facility & I have zero complaints. It's always clean & the staff is friendly & helpful.",
"date": "2016-10-02T16:24:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Heather, for leaving us this response. You really made our day.",
"replyDate": "2017-06-23T20:18:48.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "00a691cb-94c5-4e69-baf7-afa90e32a99c",
"author": "Lauren Porter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7Nhezajv8OHzCPr-qu0wfoyVLg_8eudSbhKCygIc4bDCVxlnH=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Best decision ever! Amazing security. Clean and very safe. As a young woman, I've never felt unsafe going in and out of the facility by my self. The staff is very professional and friendly. I would definitely recommend this place to everyone :)",
"date": "2016-09-02T13:51:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lauren, thank you for sharing these comments, and thank you for being a member of the Safeguard family.",
"replyDate": "2017-06-23T20:18:48.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "76410a72-6137-44f3-9480-1275b89340b2",
"author": "Adam Rife",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKK0dr8JM2wfZlGAxoN2t0dHBGsocQAB3MXPmNojrYx4L1cCg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience: this was the 5th storage facility I looked at while shopping around in Metairie. Immaculately clean facilities, great hours (6am-10pm 7d/w), best prices, great staff, and many hand carts.",
"date": "2016-08-06T19:54:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you very much for sharing these comments, Adam Rife. Welcome to the Safeguard family!",
"replyDate": "2017-06-23T20:18:48.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "1e32ddbe-7065-49f5-8084-d4a7a5d4a216",
"author": "Tyler Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdSNn-oD56AsAqqcKkWq71jzYrcap-lm6tfcqFAIFBzWrL4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would highly recommend this storage company to everyone. Ms. Kari and Mr. Michael both treated me as if I had known them personally my experience was truly great. The facility was very clean and the employees were very honest and professional. This was my first time renting a storage unit and I'm proud to say that I will rent from safeguard whenever the need. If anyone asks I would refer them here, thanks for the perfect experience I very much appreciate it and loved the service especially. :)",
"date": "2016-07-31T03:24:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you very much for sharing these comments, Tyler Hill. You really made our day.",
"replyDate": "2017-06-23T20:18:48.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "60f3df14-d0cf-4065-871b-4083a342614d",
"author": "Suhair Alassal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmUSir8wdLiaqgaOqrzgZjtBnhlf89wjykKz439slVNQlBTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awsome customer service. Kari was an awsome very friendly and knowledgeable.",
"date": "2016-07-30T20:38:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Suhair Alassal, for leaving us this response, and thank you for being a member of the Safeguard family.",
"replyDate": "2017-06-23T20:18:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f9975195-8def-4b13-86cc-7eea6e945049",
"author": "Reva Chambli",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9x3Mxc7MSLihAa1h9J6A9E31jd9lDBjgYjO_c1Gf8Idm4jQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I like going to this place, the staff is very friendly (Kari) is the best of course. The place is very clean and secure.",
"date": "2016-07-29T19:05:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you very much for sharing these comments, Reva Chambliss. We always love to receive great feedback.",
"replyDate": "2017-06-23T20:18:48.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "bb1050c7-5782-4b3a-8e15-b80ebc49d178",
"author": "John Tran",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6ZLT0sk7a-wzocblNOqrIdG1rU5TQ4DEDHGG3Z8QWDsJbAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellence quality services.",
"date": "2016-07-27T17:48:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks John Tran, for leaving us this response.",
"replyDate": "2017-06-23T20:18:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5eb79e52-6b88-4619-8f3f-b5ed376d1644",
"author": "Joe M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcXX9QOWA-TQP0bdgLjvQaicckd9FY1lqas5sOPSUQvZTVeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone is a joy to deal with. Whether its a small thing or large they treat you like a thirty year customer. If you are new to the area make this your first stop.",
"date": "2016-07-23T15:09:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the feedback, Joe M. We strive to provide excellent storage and exceptional service to all of our customers. Thank you for being a member of the Safeguard family.",
"replyDate": "2017-06-23T20:18:48.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0cb74935-f4ba-4f3b-a317-cfbd03015ed8",
"author": "Eric Spooner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqv2VK3k-TARaHvZyg1iWbsSg7ku9Amh7KNGvoBwX-cY4hxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I give this location on I-10 service road 5 stars, because of the manager at this location. She treated me with care, tailored everything for my needs, and treated me like a friend. Also, when I encountered a payment issue with my bank, they helped support me in correcting the issue in every way possible. I'm grateful for their help, professionalism, and true customer care.",
"date": "2016-07-23T04:36:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you very much for sharing these comments, Eric Spooner. We always love to receive great feedback.",
"replyDate": "2017-06-23T20:18:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f620879d-f6b9-4550-afec-a64e00c47f07",
"author": "Angie Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqQsxnn0gEciWoRem9YJxQqSEz0ST50Mn95YY0twf0hrcqGBvLgQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The place is very nice and clean nice help",
"date": "2016-07-21T19:21:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Angie Davis, for leaving us this response.",
"replyDate": "2017-06-23T20:18:48.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "89cec72b-54d2-453f-a4f3-59290065662d",
"author": "Amy M. Randall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV73XLgQFQ2iRooAf9zPUb-EsHMGSjku49w31erFEN2hsSJBX6MYw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome job.. Thanks.",
"date": "2016-05-31T03:58:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Amy, for your feedback. We strive to provide excellent storage and exceptional service to all our valued customers. Thank you for being a member of the Safeguard family!",
"replyDate": "2016-06-23T20:18:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e29e9402-75e8-4c7a-be86-57c386ecf6b8",
"author": "Michele Toye",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpPCgrGRKC85A0q9HqEeywc_E75kjMTTbMHgy7rorgj09x7v-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa was very friendly and helpful. Nice facility, clean, easy access. They matched a competitors price for the monthly fee. Good location.",
"date": "2015-08-12T11:20:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Michelle, We appreciate your kind words about our store in Metairie, LA on the I-10 Service Road. It is our sincere desire to provide all of our valued customers with superior quality self storage and the highest level of customer service. Welcome to the Safeguard Family!",
"replyDate": "2016-06-23T20:19:00.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
}
]
}