{
"summary": {
"average": 5,
"total": 123,
"distribution": {
"1": 0,
"2": 1,
"3": 0,
"4": 1,
"5": 121
}
},
"reviews": [
{
"id": "3a564549-68e1-4a50-abfc-a96e90609100",
"author": "Jerlyn Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXASnH1D2RSAWi3J9U6woxeYxkxhp61vVZ-xHWA__qRaBDrs9U=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-23T20:10:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8710ecb2-7189-491a-ac9c-d7dcfa09450f",
"author": "Jemeka Levier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1OztPqX1ItffzOXrGchRE_trj8nZVD85YoLfdOXH2THIf3biE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-22T19:50:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-06-23T13:35:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f70ed590-a605-440c-8b7b-d79f22b3f48e",
"author": "Roy Cates",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwDuJEEIaJmt_lzvv34sD5FcvX55qjYnLaB3kFVjo90sQswCk=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was in a tight bind, and ran across Mini Mall Storage. I had already checked with several other storage facilities, but passed due to either location or cost. Fortunately, I stopped by here. Ashley was extremely helpful and ran through my options. The entire process took maybe 10 minutes. Convenient location, clean/secure facility and very reasonable pricing. Thank you Ashley!",
"date": "2026-06-21T01:19:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Roy,
Thank you for sharing such a positive review! We are delighted to hear that our team was able to assist you efficiently and that you found the location convenient and the pricing reasonable. Your feedback is invaluable in helping us maintain high service standards. We look forward to serving you again in the future.
",
"replyDate": "2026-06-22T20:35:51.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "a09ccd8e-5b0a-4690-a2d1-0c73c33f0e46",
"author": "Halon Mckissick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlEzP8huU5X6wEkPWsglIgMHVJamba3RkjECYTPe9NXV0C2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-20T19:48:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-06-21T20:35:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ce7b4be6-af36-4a66-a006-a9d2d7250d3f",
"author": "Alisa Boudoin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_ToJ0CFK-OjARQBOo2N46nSH9fUrE2XgH98mzFGKYKsfrfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very knowledgeable and helpful",
"date": "2026-06-20T19:16:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alisa,
Thank you for your kind words. We are thrilled to hear that you found our service knowledgeable and helpful. Your feedback is invaluable to us and encourages our team to continue delivering excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-06-22T20:35:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9e42dad1-e8a5-4fe5-a627-311598edc8b7",
"author": "Wesley Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWFmOIBKEY2Ka-i-3jy7XdR6Jjqb8NeCmyhtJ0MZy9r8Q1VXiT=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-18T16:22:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-06-19T20:35:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0088723-c2a6-4ab0-aa67-d41dccc7036d",
"author": "Dee Richard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPqWdmvtfPUXQZqem8-yyMzZzVHsaLSqFFv-lo-IRfSN2OFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good staffing communication",
"date": "2026-06-17T20:18:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-18T20:35:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2b7cadfa-775d-436a-b42c-bb00b9b4b952",
"author": "Emma LeJeune",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVAKHNvfThiWNUi20nRJsfiS89WopzhUvf1ipbi3C6Ha5mRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashley is great!",
"date": "2026-06-12T22:47:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Emma,
Thank you for your delightful feedback! We're thrilled to hear that our team provided you with great service. Ensuring a positive experience is important to us, and your comments truly motivate our team. We look forward to welcoming you back soon.
",
"replyDate": "2026-06-17T20:35:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "380a55e1-3f20-4dc0-b280-bf43f4396928",
"author": "Ellen Brittain",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfijOlTjGFeBgjsnjnXpJI6vheNEkCH7oLU9S4HIut9J2CYA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-12T16:59:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-06-16T20:35:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73df42e4-eceb-4eca-abd3-ddade7f3120e",
"author": "David Ayrapetyan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyYzfqXq-ybawll5g6is6ms-OdlsIS0qfG1-kwIbexMRf7pQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great pricing for a climate storage and awesome customer service. Took 15 min to rent",
"date": "2026-06-11T17:59:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello David,
Thank you for your wonderful review. We are thrilled to hear you appreciated our competitive pricing and experienced excellent customer service. Your feedback is invaluable in helping us continue to provide an outstanding experience. We look forward to welcoming you back soon.
",
"replyDate": "2026-06-16T20:35:51.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "cc803596-5a44-47af-aa19-446e29b76ac3",
"author": "Victoria Ozak",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZvm7iJBRN-7JM_hKRYtSfEMY9NN12ZFUHKb2XUVpd02C9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Walked in and was immediately greeted by multiple people. Told the manager Ashely my situation and she got me in a unit within 20 minutes. 10/10 definitely recommend!!",
"date": "2026-06-08T14:12:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Victoria,
Thank you for your wonderful feedback! We’re thrilled to hear that our team was able to assist you promptly and efficiently. Your recommendation means a lot to us, and we hope to welcome you back again soon.
",
"replyDate": "2026-06-09T20:35:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3f34326e-18bc-49d8-8302-1ad472a7eea9",
"author": "Sheila Mackay",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICQldseDUePKefavQHfGj6L7pg13xX0dLFtDQIZRXwQXaU7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service from Kila",
"date": "2026-06-06T18:47:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sheila,
Thank you for your wonderful feedback! We are thrilled to hear that our team provided you with excellent service. Your kind words motivate us to continue delivering exceptional experiences.
",
"replyDate": "2026-06-09T20:35:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "516b74da-20d7-4f59-91b4-228d758d5aef",
"author": "Jacqueline Green",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9as0oZdXTU_sBCi_DwATnoPniftWjWI8_aYLJHNE2T8XCIn3N=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-05T22:03:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-06-09T20:35:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2241fa90-618c-4449-9796-240160992836",
"author": "Jaimison Green",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIK1-HNE9W3SGWtvRGDprcPfMOho-z6kqSxQh5r6dYVC7OWnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and helped with anything i needed",
"date": "2026-06-05T15:51:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jaimison,
Thank you for your kind words about our customer service. We're delighted to hear that we could assist you with everything you needed. Your feedback is invaluable and helps us continue to offer high-quality service. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-09T20:35:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da9ab9f0-941d-41c8-927a-b47261f4d4e0",
"author": "Kyla downs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLteFdy92-tnNImSxaHdhXr9osUDQfUTjRQfky5h-2ourgUz4Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-03T19:38:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-06-09T20:35:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "66fe51e0-542f-4556-befa-3bc04c9db172",
"author": "Leslie McStay Zimmerman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXyhKQE3hsS_Q1jHa_7Jj7PECevmbYPE4OH5VlnXduNGH_0NbR-NQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great team! Love them!",
"date": "2026-06-01T21:29:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Leslie,
Thank you for your wonderful review! We're thrilled to hear that you love our team. Your feedback is invaluable in helping us maintain a great experience for all. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-02T20:35:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b0dc9c2c-c63f-4cd5-887e-0faf5b20cee8",
"author": "Brenda Brigham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgE9reTLfRQjer7X01Ey9wdgrT6j9NDfmase7SgHgoklTS-sE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast. Efficient",
"date": "2026-06-01T19:07:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brenda,
Thank you for your wonderful review! We're thrilled to know you found our service fast and efficient. Your feedback helps us continue providing excellent experiences for all our customers. We look forward to seeing you again soon!
",
"replyDate": "2026-06-02T20:35:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6f84a54a-ca77-4c79-b1f9-b492a0cfcfbd",
"author": "Ashley LeJeune",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL600-uIrQl7H62gi7DMz9YageYAfKJR-8BGgbAmhrCrORrXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-01T17:16:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-06-02T20:35:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "04cb93da-7ddb-45b6-8ac5-ca8e29e1e578",
"author": "Macy Dulany",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCcaVDSndqrnYEk8bpFRBIdgVWZQ4Gi5xCOaxUDUFbJbxhKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely love Ashley so much! She is so helpful! I accidentally messed up my reservation on the website and before I came in to move in she had me all set up and in a great unit! Easy and great customer service",
"date": "2026-05-30T15:34:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Macy,
Thank you so much for your wonderful feedback! We're thrilled to hear that our team was able to assist you so effectively and provide a seamless moving-in experience. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back anytime!
",
"replyDate": "2026-06-02T20:35:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2767f8cf-8e5e-4581-be9c-7d880dff2f42",
"author": "Paul H",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtI4hWkPamHKO9GOuhkZ54Gn7FaH3VNs6At-oRWzVcAccPEp4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-29T16:35:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-06-02T20:36:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "60a373f8-4fa3-47be-82f6-22a8d6ca6925",
"author": "Me You",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoQQmTWfQbSLdW4NuVI38ILHM_sBFt8JmrDf-m6gHK2r4_-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good customer service very skilled in her job position verk kind and helpful...",
"date": "2026-05-28T18:39:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review. Your feedback inspires us to continue delivering exceptional service.
We look forward to serving you again soon!
",
"replyDate": "2026-06-02T20:36:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9e2f460c-4558-41c4-a636-96f9889c9411",
"author": "Chad Scimemi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfvs7EiltYZfr-2SEqg0Xh8Xyhp_Yz_9hUFa2yyyWEjr_HyumR=s64-c-rp-mo-br100",
"rating": 5,
"text": "They where Very Helpful and Nice. Kyla was Awesome. Will do Business here again.",
"date": "2026-05-28T18:33:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chad,
Thank you for your kind words! We're thrilled to hear that Kyla provided such awesome service, and we're delighted you found our team helpful. Your feedback motivates us to continue delivering excellent service. We look forward to seeing you again soon!
",
"replyDate": "2026-06-02T20:36:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cc45f5f4-e119-458f-8774-63e08e8fbee7",
"author": "Morgan Landry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGC73e8512YILFahQi-AH6kx8ykaL-jVvx_5KbqVBbDqsJHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-27T21:37:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-06-02T20:36:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "077041f3-8cb3-4e99-a38d-6e38892554f8",
"author": "Seth Abshire",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYZLuz7Xq9vYPMT7AWDPqL1xvIfLNphPfHOtXR-sjpbggoRzM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashley was very helpful and made the rental process a breeze! I would highly recommend this facility.",
"date": "2026-05-27T16:44:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Seth, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2026-06-02T20:36:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e76bd953-95ba-450f-a45f-6181e537649e",
"author": "Giovanna Gaspard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-907HPrcALCwAhIywa5Eyi9oSHP0P3NTD9KGg6z5e2t94Okk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My husband and I used this storage place in 2021 for about a year and it was great. Easy and no complaints!",
"date": "2026-05-26T18:25:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Giovanna,
Thank you for sharing your wonderful experience! We're thrilled to hear that you and your husband found our storage facility convenient and hassle-free. Your feedback is invaluable, helping us maintain the quality service we aim for.
",
"replyDate": "2026-06-02T20:36:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a3773d7-9362-4108-acee-122acc3df9b9",
"author": "Lindsey Romero",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmPnViEWzQ5OILr-XYaCC7I5hYSXC1pRjJoD4AbBIoZb48djoM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy to rent and great customer service",
"date": "2026-05-23T17:37:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lindsey! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-05-26T20:36:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f4486621-e9e4-46cc-8ee5-27f6cdb08ca6",
"author": "Christopher Morelli",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1DujrJsdWOtp3vlmmaj2a_iV9HCDnXUTX67xMtPukI8bpfQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Fast and friendly. Units clean and well lit.",
"date": "2026-05-22T20:19:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Christopher! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-05-26T20:36:01.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9ad2b32f-105f-4d38-8fdd-18732501e087",
"author": "Casey Ange III",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhb-Ne0KJa0Mz1X5txcP-2JVtUP3umA_ACy6_ONcZH6Qjo4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and helpful staff.",
"date": "2026-05-22T13:41:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Casey,
Thank you for sharing your wonderful experience! Your kind words motivate us to consistently deliver exceptional experiences. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-26T20:36:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ae7400ef-07f6-440f-9694-d294289bac9a",
"author": "Leigh Almund",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuZzUEsqDLZdP8e6eWKjXJYamWtXXglKvsfvtT8na3Nok1mw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-19T20:37:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-05-23T20:36:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2f25e97e-eb0e-48c7-9709-64c87744e99c",
"author": "Tina Dubroc",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbCXlWJJNY-w0Jcs7Lg7ELyEc9UIh82tInrYbwzY65o8KOeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-19T18:00:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-05-23T20:36:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c4187247-7a58-4da7-865e-dfeb0556d2ae",
"author": "kennah bent",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7JiLEFcAZtMrGAHwLBukVyPDDRXLNHVIh0Nef10NQtWzg_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-18T20:56:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-05-23T20:36:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "92515e1b-54e9-4728-b116-2879b781a54a",
"author": "SHARON SHETLER",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJ3LyaS1-EIiHaexW_coGLw7wXMXB9qsbmOmRLjlhsflnaOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-18T14:59:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-05-23T20:36:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dcb621cc-aab7-4530-b8d6-f4c48c431606",
"author": "Judo LIFERS",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8FsC9rPeg2Ak7uJAZHUUtuWvkP-m8xDmiaxJLLvMAmmZ0UcK3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashley is a great sales representative. You never know what a person might be going through ! My schedule is so hectic it makes handling simple errands almost impossible. Ashley took good care of my needs and went the extra mile and it wasn’t for a sell. It was refreshing to be able to get great customer service in this day and age. Highly recommended rep",
"date": "2026-05-17T11:56:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for sharing your experience! We're thrilled to hear how Ashley went above and beyond to assist you, providing outstanding customer service despite your hectic schedule. Your recommendation means a lot to us, and it's feedback like yours that helps us continually improve our service.
We hope to see you again soon!
",
"replyDate": "2026-05-23T20:36:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a6048851-b930-441b-9f9e-260bcbaa9d52",
"author": "Brittney Nielsen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVi-6hii8lMoqDkPT1B0RXvz2kG4MKq-q-qeaOT0UWt4c6YBsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-14T20:33:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-05-23T20:36:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "60a8724a-ba32-4358-b191-2d09a6a935da",
"author": "Shyla Hardesty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2R29xyJtox98iSLr8m8dw3jPbJmcn__ngzn-oQ7OASyw5bw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2026-05-13T16:30:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shyla,
Thank you for your kind words about our service. We're thrilled to hear that you had a great experience with us. Your feedback is invaluable in helping us maintain our high standards.
We look forward to welcoming you again soon!
",
"replyDate": "2026-05-23T20:36:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "60a80abe-926b-4e3f-8d35-d51d3bc5157c",
"author": "Mark Underwood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1FxhKEDcwtRPSZDjj8vHFwLHvzW68EmmbID69Yd2ojPa-FQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great value, Kyla was very nice and very professional.",
"date": "2026-05-11T20:00:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mark,
Thank you for your wonderful feedback! Your thoughts are important to us as we strive to continuously provide great service. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T20:36:01.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bcc1f752-c84f-456c-b3c0-a9089e2d3185",
"author": "Rene Reyna",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFJUTnrN9rWUh9bJt2MXrj14umc-QSlJ_waue8F4sG2yxb8vGoxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly,and fast service",
"date": "2026-05-11T19:15:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rene,
Thank you for your wonderful feedback! Your input is invaluable as it reinforces our commitment to providing exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T20:36:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b51006e5-b6cb-4411-8f68-90cf4f0765f0",
"author": "Madison Vallecillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKEIflqmRHdLwLxECsNhn_mG5iKCHQXXGl9cxttF9GGmqZQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and made everything very smooth while moving in!",
"date": "2026-05-11T14:56:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Madison,
Thank you so much for your kind words! We're thrilled to hear that your move-in process was smooth and that you found the service helpful. Your feedback motivates us to maintain high standards and ensure everyone has a positive experience.
We look forward to assisting you again in the future!
",
"replyDate": "2026-05-23T20:36:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "384fb1f5-3862-4b79-a030-3caf12c3f955",
"author": "GERARD WILLIAMS",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyix9XVPi8_vQhE-jUuB92YvrY9RSVwTQcmWuDrcP2gtIsxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Units are very clean. The leasing process didn't take long and the prices are great!!!",
"date": "2026-05-11T14:36:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Gerard,
Thank you for your fantastic review! Your positive feedback encourages us to continue providing excellent service.
Looking forward to your next visit!
",
"replyDate": "2026-05-23T20:36:01.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "6495498f-6509-4209-a275-b736b11646dc",
"author": "D Stu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2hrpSuWoz0VCUwOt4WqW0Hcj8Kos_cScgynW-wEKE2suZbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-07T21:42:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-05-23T20:36:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7fe94400-1b5a-4c85-bca2-c9d1775947c1",
"author": "Georgii Arapov",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuqttJI5ZXPD8DNROdW1kkJmZT6F0cq6EGVLloDw0F5847XSM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. The staff was welcoming and helpful. I would definitely recommend them.",
"date": "2026-05-07T06:59:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Georgii,
Thank you for sharing your fantastic experience! We're thrilled to know you enjoyed your visit and appreciate your kind recommendation. We look forward to seeing you again soon!
",
"replyDate": "2026-05-23T20:36:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ebb4f244-5b58-4cd5-8f64-342a4630bc65",
"author": "Ethan D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYlAL1MaAhu3971PV0Lkpd1O0tIH_uXegnB4H2Qqv1-h3Lmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-06T14:19:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-05-23T20:36:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "09717924-f82f-496a-a557-1b14e417ff90",
"author": "Heru Aten Ptah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5fYFKRnoiLiXbShbnIQYONzLg3JwyeGjIkMbINW8HujQLDAI=s64-c-rp-mo-br100",
"rating": 5,
"text": "The front desk representative was awesome man. She has a great attitude also",
"date": "2026-05-05T17:39:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with Mini Mall Storage! Your feedback is invaluable and encourages us to maintain our high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T20:36:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6d2af9ee-e61e-48e8-aed1-c0aa0b96ee69",
"author": "Jeff Merrell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUD-qUKpXYHedg0vYwIen7F5bMNXuFlyCIZ-Pe_4Oi1afiPabM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-05T14:14:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-05-23T20:36:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "53e48e49-ccc1-44bc-8f66-5e0af42cd116",
"author": "Ricky Lejeune",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgbxjuT9z6-YR3h8I-6xrah-Q3wytDnZ6pIIDkJbVHSaTjdao=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-04T13:16:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-05-23T20:36:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e89de9e0-ea71-4f86-893e-cfee44491254",
"author": "Michael Newman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdHHcyjaUh1EdWsuNHizDMGTB8nRzxMeirXJnKjGANYH9fkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Made the move in simple. Great employees!",
"date": "2026-05-02T13:53:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michael,
Thank you for sharing your wonderful feedback! We are thrilled to hear that our team's efforts made your move simple and enjoyable. Your positive experience is a great encouragement to us, and we look forward to assisting you again in the future.
Best regards.
",
"replyDate": "2026-05-23T20:36:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "45f39100-de17-40e5-936c-92dcbe6c657e",
"author": "Tracy Kattash",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6SjO_b5lTFFbmdjtUqLZHx8e6gw89Q4ZCK9VGuu1C3IL1bw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great help, prices and super quick! Love the staff",
"date": "2026-05-01T17:16:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tracy,
Thank you for your wonderful review! We're delighted to hear that you appreciated our assistance, pricing, and quick service. Your kind words about our staff make a real difference to us.
We look forward to welcoming you back soon!
",
"replyDate": "2026-05-23T20:36:02.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b62c76d3-7916-46bf-b440-09ee7258c026",
"author": "Shirley McMillan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWj6-DBByINN89egl_e0FoVruCQZtPWcUxdTcMPnIof9KW5TjU0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-01T16:54:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-05-23T20:36:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0a16fa25-6a0e-4012-afff-86a6be641bdf",
"author": "Issac Collins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLt3EU3c3zIF8uiHW3RSuVL-k5O3zl162HdR_iG_EfgCZl5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-28T15:39:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-05-23T20:36:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a736847e-45af-4bc4-8cfc-258a99263c78",
"author": "Jace Soliz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1Sdaqjf18_f9Hw62zuOKYkRueXJ_jiVybJ9XP2RppRFCdrwrT=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-25T21:00:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-05-23T20:36:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0c648d93-07f3-4fb6-b522-150fe8743267",
"author": "Bobby Sanders",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6bnq3AiPiq8r8g2istsVUutak7fvDJEgu5odHoN0QbZPQBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-24T14:18:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-05-23T20:36:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43f905cc-b6e2-4834-953f-b7a2d23aac8e",
"author": "Bryson Skinner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfPGigRqT5s2zO9XNjRbDmDWkJRJ03iuVyYRQZX2wGp-gIKYL1=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-22T21:26:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-04-23T20:36:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a3f8227-5154-42be-9169-6cb47f078abb",
"author": "Michael Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWO34KabnFlNlv7WFU0EgW354BdZJXNfqm0YTGflKPCZBxQKXe3=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent service",
"date": "2026-04-22T20:31:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michael,
Thank you for your wonderful feedback! We are thrilled to hear that you received excellent service. Your positive experience motivates us to maintain high standards.
We look forward to welcoming you back soon.
",
"replyDate": "2026-05-23T20:36:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "af08dd45-e2d2-4b77-844c-35ee3955fea5",
"author": "Collin Trahan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLAomjiq9cUGOvAbtc5S-ehtTwFJexj8X4iFDaV9FLYbxTrNuk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick fast service very professional",
"date": "2026-04-08T17:40:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Collin,
Thank you for your kind words. We're thrilled to have met your expectations and look forward to serving you again soon.
",
"replyDate": "2026-04-23T20:36:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9473412c-95ed-481d-ac45-814bacb20908",
"author": "Brad Sonnier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJZHzTDifN4CYCNEasaFWkRaixIJJx1E1raCnk0qMviO1-Pg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-03T14:31:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-04-23T20:36:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d7b69908-a363-40a6-aff0-28fb0189f1cb",
"author": "Pam C.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITqJvl2X-9FWt4nk5XHS4Zp04THOAX7B27OyC4AmQTZVIqng=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-03T13:51:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-04-23T20:36:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d1b7dd90-bded-49fa-97ed-7dbab70cd07a",
"author": "Jeri Quinn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIO5NfDDdvRpftYmTJstdt2Q45uDtjR1QqFoffdPNDzz4fA_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashley and Kyla helped me out and were very personable and helpful! Great experience!",
"date": "2026-04-02T15:05:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jeri,
Thank you for sharing your amazing experience with us! We're delighted to hear that Ashley and Kyla provided you with such personable and helpful service. Your feedback motivates us to maintain high standards, and we look forward to welcoming you back soon!
",
"replyDate": "2026-04-23T20:36:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6941cb30-017a-49b1-bf97-247b9472120f",
"author": "Donald Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlBSIBSxc3vxzPPmE5RvodZRrpskQEDhVvfcquMG-APfze5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-31T22:16:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-04-23T20:36:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b9ec88fa-6a15-464f-b42f-56f3c5192d2a",
"author": "Craig Broussard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIUzq9yMbD_2xZJXC84GVouDBi_7yX1qZOQahX4_6txbbSLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2026-03-30T21:03:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Craig,
Thank you for your kind words about our great service! We truly appreciate your feedback and look forward to welcoming you back soon.
",
"replyDate": "2026-04-23T20:36:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cd626eb6-a5c2-468c-8cf6-86cb4815c9f3",
"author": "Jose Botley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCGIXeLJcUu-Y-ENik2RXkmaCIj7Cmw9EpfTowJSUsb3Hc9L7X=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashley was really great with helping me find a unit. Everything went smoothly and she was very kind. Thanks a lot.",
"date": "2026-03-27T16:07:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jose,
Thank you for your wonderful feedback! We're thrilled to hear that Ashley was able to assist you so effectively and that everything went smoothly. Your experience is incredibly important to us, and we look forward to welcoming you back in the future.
",
"replyDate": "2026-04-23T20:36:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4d84b7d0-1673-46bd-a2b7-11396b038ad1",
"author": "carlos cloud",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKq8nOBdYfXOMBYCZsSmtoCDqzp_JoEJRU5eszerIG2tsHZWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashley at Mini Mall Storage was amazing from start to finish. She was very professional, patient, and helpful with everything I needed. She made the whole process easy, answered all my questions, and made sure I understood my options. Great customer service like that is hard to find these days. If you need storage, I definitely recommend asking for Ashley—she’ll take good care of you!",
"date": "2026-03-27T14:01:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Carlos,
Thank you for sharing your experience with Ashley at Mini Mall Storage in Lake Charles. We're thrilled to hear that her professionalism and helpfulness made the entire process smooth and reassuring for you. Your feedback is invaluable to us and highlights the dedication of our team. We look forward to welcoming you back in the future!
",
"replyDate": "2026-04-23T20:36:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eb5a0095-829b-4f1b-b955-cbe0edb0f110",
"author": "Marlon Gardner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLG7LZ_BfiBYhSos9fp6gvPM-J3tVGLRBrujGcncOxJ2yE2VA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-19T21:50:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-03-23T20:36:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a38a2dc-853f-4fc3-b76d-1d68bdd79b94",
"author": "Mayson Burnworth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0cShVP0NHJY5yyrJjZSMk6kJfte3B5HhcWxhakXDjX8MrgqRp=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-11T00:10:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-03-23T20:36:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8c2b1509-aaac-4462-9128-da6c84bcdf22",
"author": "Jesse Colquette",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVN8sW42puEN7PHDE5cHHgYXnzgmUTyrSwGAoA6KxwO2j77XDY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Walked in and needed to pay the bill. Kyla Downs Was so extremely professional I will return",
"date": "2026-03-09T20:19:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jesse,
Thank you for your wonderful review! We're thrilled to hear that Kyla provided you with such professional service. Your feedback encourages us to maintain our high standards, and we look forward to welcoming you back soon.
",
"replyDate": "2026-03-23T20:36:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "779aae5c-6a7b-4ec4-8806-5e477f078f27",
"author": "Gage Jackson-Chavis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXQjTAC469uhbqMkKMdXGc0HcP8ts93yOuUDCcwGkJPwtEVfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-07T22:20:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-03-23T20:36:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b4a7fd26-631c-4c06-bf3e-96e1c896d282",
"author": "Courtney Hennigan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3gJ-zt6WnDNNakMm6m3VyxU1HS-Zk-H2YXAO0Cu95kOrz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Klya was super friendly and helpful. She answered all of my questions and showed me different storage options, making the renting process fast and easy.",
"date": "2026-02-21T17:43:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2026-02-23T20:36:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c86bb0ee-2315-4ef1-a1e0-3fb1f315d1f7",
"author": "Jay O'Brien",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWezaN2sNolG7neEkwrezx2rpcB_WqIN9yivN6ztpcLyiZCuWU=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been truly satisfied storing my contents as I awaited selling my home in Texas and then finding and purchasing a home in Lake Charles. Mini Mall Storage has the room for an 18-wheeler truck to be able to navigate in and out of the storage area facility with no issues. Other storage places I called in Lake Charles were not able to accommodate the space required of the large moving trucks. Ashley has always been extremely nice and helpful with any concerns I might have had.",
"date": "2026-02-20T19:06:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jay, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2026-02-23T20:36:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "38d8a245-4c6f-4e97-86a0-873e1de9b366",
"author": "Lacy Vinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2def5iTIFoWQ4kU1QPowiesHL3TsAfH2TGxwoqPe38JxwMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Manager Ashely at the Country Club location is AMAZING!!!! One of the most helpful managers I’ve ever worked with. If you are in need a solid storage facility with reasonable pricing…… you have come to the right place",
"date": "2026-02-16T18:24:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lacy! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-02-23T20:36:24.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "02283dc0-e8fc-434e-a6ff-772f218a74f9",
"author": "queen lai",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJoVXy-j0fIencI3YosOV58ePbProQ0eA11B9J4CEEjNgOFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "ashley at minimall storage is very helpful and provides good information!! 5 star i recommend!! ask for ashley",
"date": "2026-02-14T18:45:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us at Mini Mall Storage. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-02-23T20:36:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9bd95e3b-b908-4410-ba5b-76f14586bc57",
"author": "stacey brooks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICeSId4ktrnchf_96EUj6sKiaiQ6JjS6rUETiM1vzG_8y8Umg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashely was great !! She saved us ton of money so now we have two units with them !!",
"date": "2026-02-10T19:44:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Stacey! Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2026-02-23T20:36:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e747986c-0873-4a61-a46e-ea226dacc725",
"author": "Sheila Pearson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtvh7aMFdrY2tUlSIOV8Rh_OYcgpA2dFJp66TUJmVaDrv4hQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashley at Lake Charles mini mall storage was very helpful and was very knowledgeable with her property, everything was nice and clean",
"date": "2026-02-10T15:20:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sheila! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us at Mini Mall Storage in Lake Charles and look forward to your next visit.",
"replyDate": "2026-02-23T20:36:24.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9c750a39-4ff6-46a2-aed3-c37533b489d4",
"author": "Just Me",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_td7or3gBU9yXe2WIqi3y3eRL4BMb1UJY7meFv1KcUIYnaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-30T15:54:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-02-23T20:36:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43a3d72f-bf87-4858-8e47-b44c6039a12d",
"author": "Karen Tucker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJ-PYhZ_KqE1jFOgfvEsxuINIzGM2ilVVCsfsvV7Bjy8jXsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people. Great service!",
"date": "2026-01-29T22:59:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Karen, thanks for reviewing Mini Mall Storage in Lake Charles! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2026-02-23T20:36:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3d457399-b8c4-496f-9bd3-cc8140782b2c",
"author": "Alicia Bannert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5KqpM8uArhRTE5UBhRwhuHuoQi-t3Shg439ZP423gdbq9nQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kyla was extremely helpful. Ashley stopped in to check on us and introduce herself. Also very nice and helpful. Thank you for your help today ladies.",
"date": "2026-01-27T20:12:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alicia, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2026-02-23T20:36:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1c460c86-116c-43b2-bc5f-71b199e90ab3",
"author": "Norman McKnight",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEiumwZY9theGAbyV7vFOcp5XIRRjrNeGQDbkHUFb9hQPD_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-20T17:47:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-01-23T20:36:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1981d41d-8de4-4d54-9749-698dea8be7dc",
"author": "Helen Ortiz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcxH8MV8Wfv_SctAbipYPOiL5CZ4VRSUdzCC2Ju1uc384zD-X-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini mall has an excellent manager on site Ashley was a great help definitely has amazing customer service she got me the perfect unit and did a great walk through of the property definitely recommend this location is super clean I give it a 10/10",
"date": "2026-01-15T18:08:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Helen, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit!",
"replyDate": "2026-01-23T20:36:24.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3e681519-cc5a-4ea7-9485-0590b67b2aed",
"author": "Samantha J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxxjQ5VCMEcCubqXXnSoemyjSWLIXV8FA3hisqIncaWjvhZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashley was very helpful and knowledgeable!",
"date": "2026-01-14T23:15:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Samantha, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2026-01-23T20:36:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "68f7284e-dc6c-45fc-abc6-9540b4f95dab",
"author": "Jackson Yates",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGLX0bt2Sr6EhhfiI5AGQ6uXRJH6Y_IUVEym24p6wGnpq7QQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-14T22:43:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-01-23T20:36:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "05d89f65-61cf-4347-8c4d-68e7c5d382b5",
"author": "madison moss",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfOumFWPdnvusA4RqgQ9LRXuOUCIUMHEKADQqNzEW0J0Hr_06I4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-14T22:38:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-01-23T20:36:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "037bc551-e5be-43e5-8ac9-f7ad56baf285",
"author": "Kimberly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVV5go2F-vkozFqw1RwzivXeJvzEM677rmXlp4-C2T-UEXP9z8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent customer service!",
"date": "2026-01-06T23:17:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kimberly, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit!",
"replyDate": "2026-01-23T20:36:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5eb092ef-9cc3-404b-870a-36cead784837",
"author": "Jada Downs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZ1fHK1FaJ318H-s931aBxQJLCoLRQ6LdxZsoW6ohBGdKI2bfM5Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amazing location, love the atmosphere. Kyla was very informative and kind, she ensured the safety of my belongings!",
"date": "2025-12-18T17:54:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jada, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-12-23T20:36:26.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "fb69b157-1670-4337-aeeb-444d2b3197e1",
"author": "Cindy Istre",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvCeBLoukz4MAbhPiIj8hXU5d-eLFcQKKQYTwGpJ1psVSH4c0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashley is always friendly and very helpful , storage spaces are nice and clean and grounds are very well kept clean !!",
"date": "2025-12-16T21:55:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Cindy! Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-12-23T20:36:26.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c54da8bc-81ca-4e5f-9d85-ee0215b4bb7c",
"author": "Brandy Harmon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpPQXSOcQ9iBdbS6MfZ-MZQPb081b2ekemFqlRXc5MaJ5Ry50R=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-13T17:06:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-12-23T20:36:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b88f1e9f-c30f-4ffe-851b-629831ee4d93",
"author": "Angela Peck",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKy2cLNEa1hRLvE-VKcMEujDSxxHabxJKB9yVW07aXs09018w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and helpful",
"date": "2025-12-04T21:36:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Angela, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-12-23T20:36:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ea430bbb-0384-4324-b63f-58a29034b4af",
"author": "Marvin Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJI2zxGuOB4a8RE_J3lqYIrjRnuHzT6VoDhyVp5JmJTnKwNAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashley is highly competent and provides exceptional support. Please consult her for all your storage requirements.",
"date": "2025-12-04T17:55:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Marvin! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-12-23T20:36:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee0c915e-336f-41c2-9d96-01cde94a9e23",
"author": "trisha DeSantis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKXpgzm1kIUXP7BR5igqDOnIzzCVJ0TPak0arLOhem0xG_K1Sg5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome staff they are friendly and accommodating. The facility and the grounds are very clean!",
"date": "2025-12-04T16:13:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Trisha, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-12-23T20:36:26.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2e311b80-3b12-449f-956f-ce231c9df5b6",
"author": "Danni Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_Er3QVjDaYc39lccaLKRtrJPhx7TAFsjYmX0hKM3rCB3R5C-ojg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything was extremely smooth and the ladies helping us were very nice! 10/10 recommend",
"date": "2025-12-03T21:00:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Danni, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-12-23T20:36:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1014bdf1-fe50-42ee-91f7-a09b8bce94c1",
"author": "Brandi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3FIwd_iaTFdVxKPoeH8ysSrsCOB9vgC8_x8GvdJPPcfnChg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-20T21:51:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-11-23T20:36:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "67ae4523-bde9-4e5e-af27-6efd990202b4",
"author": "Aaron Higgins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7kcJNHVC4frPsSMg4SSPDz_aEjvHYrCngYBvD6ktsKauazg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-19T20:11:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-11-23T20:36:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "13c23b11-47b8-47e0-b832-cb3e0c6d5b32",
"author": "Brianna Floyd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeeL25lCyed_RP02z4KKFCKtFB3wnaz0ParIlFORa0X7GrifSE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-19T18:15:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2025-11-23T20:36:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8f414447-f152-4db8-a856-9f5fe43ea76e",
"author": "Sylvia Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTvxpvupxkArgF7dNNlzLQHtLSdOIWY5RRLdNL_OnROed2_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashley was so helpful getting my storage. Give that woman a raise!\nDefinitely recommending Mini Mall to my friends!!\nFees were reasonable, process was very quick and easy!",
"date": "2025-11-18T15:52:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sylvia, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-11-23T20:36:26.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "206e2d03-8cbe-486d-8a29-78f09b51750f",
"author": "Sabrina Colquette",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURldY-Qs0OEoWq6vin7F2s2sWRJVClHv61p0kN89_Km4LhyMWJWw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ashley was awesome. She was very professional and courteous.",
"date": "2025-11-17T15:22:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sabrina! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-11-23T20:36:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "747d0b55-a329-48b7-aa01-a3c9eadd8052",
"author": "Bryan Ardoin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEJwKZGSh0fcPfVy4fkJn1AMAf-pd1oYUE_BISNpwNAWD3Eg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place. Extremely helpful staff.",
"date": "2025-11-14T16:02:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bryan, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-11-23T20:36:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "24cc2643-fec5-4a96-9d1c-b2785d7d103e",
"author": "Wooaahh.k",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDfI1_NDImqP8EVecw8mKnX3sNLk1wku9WH8P7b4C5tqAZHQf7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ricky was so amazing, & helped me find the perfect unit for my equipment.higly recommend",
"date": "2025-11-10T20:37:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Wooaahh! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-11-23T20:36:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "10e74abe-eff5-48b2-b02b-0ab9214de686",
"author": "Jenny Mills",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQT2nPuoRc2WPpGmyey-iKsJj3htuAoQY6ylKSfOfjCGhD2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashley is great! Easy experience.",
"date": "2025-11-10T00:06:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jenny, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2025-11-23T20:36:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cfb5041f-bb55-4c27-85b3-3f8c3e3782a6",
"author": "Jenny Mills",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYoDj_XWVJxipgvfPXWN8hgIrdHhv_xDVeyLCjcPw4E2yUdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!",
"date": "2025-10-31T21:42:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jenny, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-11-23T20:36:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2e1506f3-39b8-44fc-8f76-5bdbabb54f31",
"author": "pipeliner977",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLerH6jCAJYjpRpyWxMXVQ0CeJbPiWvgW8TWF4PObHpDbVYaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-31T21:05:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2025-11-23T20:36:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eaccde19-aa13-4eac-826b-1881e9fbf9c3",
"author": "CHUCK DIESEL",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-CPI5Kpd8sCJgUVghk4MCnhCwwMhnkTPFLo0hn2teyPICprm_Tw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pure awesomeness",
"date": "2025-10-25T16:06:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Chuck! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-11-23T20:36:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "420eb2bd-392b-40ab-9be1-f922ea53a76e",
"author": "Claude Dickerson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIJ0beI3DMVN53XomVvfwB6-Jymr_22HbxFEwdglBYaJ8x=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-24T19:30:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-11-23T20:36:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "44dc154c-bb94-4b0a-9c54-e2eaa674b5f3",
"author": "Sheri Bertrand",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgMBYbAIgmFgKlaDcMk6WOJQ9eqwg0P9XPdR2ZAMpiDQnK0rVq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super friendly & so very helpful! A+++",
"date": "2025-10-21T16:12:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sheri! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-23T20:36:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5705073f-d6e6-42cc-81e5-74dba703c1b0",
"author": "Brian Thibodeaux",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbw4kRDvl2i7BzakajmO4EiQnsDMg2zeyX98VpyLuBrxcUZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "We were overbilled and Ashley went above and beyond to help correct the situation. She's the best. Thanks.",
"date": "2025-10-18T14:43:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Brian! Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-10-23T20:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "deb6f7c1-0009-46aa-9f69-d5f0a0a0462d",
"author": "tamaya owens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsiJtYBS9cyI4AceVIQdJSiJA-t4bcbvDDP65BOLs4XzdyQUUD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service",
"date": "2025-10-11T16:57:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tamaya, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-23T20:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1b3e19fb-8fee-4f51-a1de-597aa502bd19",
"author": "Redd Mya",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_6t_VG6G1Dct1XhbRMgVD_j5fjh_0rqeJUrpkgzGOrM1rtOfL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very quick and professional service!",
"date": "2025-10-08T16:43:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Redd! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-23T20:36:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "25c11f09-961a-4896-8282-0d4f72f0d67b",
"author": "Summer Landreneau",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTDMLd7MzatPOwkpqZG1IK39hXLroicyTB7XazsXKnKx_HBKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashley is the best! Facility is always clean and the staff is very friendly!",
"date": "2025-09-29T21:13:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Summer! Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-10-23T20:36:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6fde0bc3-b708-4bd8-8088-a48d2c832a24",
"author": "Tonya Whitehouse",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzeUw3PgIag1c066EJhnHQpEZcKBnuf0ABXJxTEo8TlLdsJQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We rent two storage units at this storage location. We’ve had these unit units for more than seven years. The location of our unit makes it really easy for the truck to get in and out of the staff that works at the storage are very friendly and professional. If things need to be done or if their policies are changing they make sure they let us know well in advance so that we can prepare for those changes. The storage manager, Ashley is really easy to talk with and super sweet and professional. We rent other units in the area as well, And of all of them, this one is the easiest to deal with. Highly recommend if you’re needing an easy-going easy access storage.",
"date": "2025-09-04T15:05:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tonya, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-09-23T20:36:47.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "e0027ea0-1278-4d9e-b015-9af309f9fc2a",
"author": "Wallace Brady",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBW8r5tGjGHgNEzWhaTfxK-oooRWsrC7j-pgXnMyM-j2VHJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean facility and knowledgeable and friendly staff!",
"date": "2025-08-26T14:17:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Wallace, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2025-09-23T20:36:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "efd4e31d-d7e9-48d8-81ea-8eb49fe4c9e3",
"author": "KAYLA BOYETT",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmx270IMLjMuRmNR2UvZBwN3cWxOWb3Nv74iYS1HNKDcbDFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ashley is always such a great help! Highly recommend!",
"date": "2025-08-13T20:43:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kayla, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-23T20:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fb7431e3-f8c7-4abc-8316-83edc0c17850",
"author": "minh thong",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0paaIrtnZWtzWtM5Yz5Us1bpo-83xDLnxNwqr-nnYdNmhYMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-08T15:47:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-23T20:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "621422a7-4cb6-4d3d-b25b-f6369b097b2c",
"author": "Bevyn Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_rh5h92cCSSV0fAnqO1EGWrCIIeOSbKzEC1fmgCnUVz1nyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have used this place multiple times in the past several years and they have always been so AWESOME! The manger Ashley will bend over backwards to ensure you are well taken care of and satisfied. Always a safe and clean environment and can't beat the price! Definitely the only storage unit I will ever use in SWLA!",
"date": "2025-07-23T21:28:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bevyn, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon!",
"replyDate": "2025-08-23T20:36:47.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "ccdc536d-51ac-4cbf-94fd-6734a9252f7b",
"author": "Brian Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSNYlUkXdQqWppq7nHGX_0xmiIfV4-9_pnCqbmzhr1Axziuyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service and very helpful. Very friendly and will answer questions you may have . Manager is awesome and very polite . Always has a smile on her face when you walk in the door .",
"date": "2025-07-23T20:43:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brian, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit!",
"replyDate": "2025-08-23T20:36:47.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ef05fd96-22b4-4cf7-8254-00b597d975e9",
"author": "Zoey Golden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjE221CifcXT_NmeXb5FUdhjGhkixSWyoAgMLE6-tLuEbn0A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-06-17T19:45:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Zoey for storing with us!",
"replyDate": "2025-07-23T20:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ab0c2bf0-7adc-4066-a30b-1d3ae0d356e2",
"author": "Lydia Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaeF05WVDTYqFC2lbqJgy58E9pl9Wo9dWR5scBRg6O9nmHOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-13T13:55:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We enjoyed having you Lydia!",
"replyDate": "2025-06-23T20:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7f982233-9eee-48a0-8623-6ed0235b9fac",
"author": "Dawn Watson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJm-G7SoSN034remc0EGyZnpp_Yj283tGDRVKnBXgdi3hcJgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "This facilitu is always clean. The staff is cery helpful when i need askata xr.",
"date": "2024-11-06T13:51:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much Dawn!",
"replyDate": "2025-06-23T20:36:47.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3eeb5b57-9903-4479-8936-158ec1dd06c7",
"author": "Alyson Yokubaitis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9dnXJPbN_J9aUUBWOl2KMNW6-91veGvFLNk9a3zqnGBa42A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice and helpful. The price has no hidden costs like other facilities do.",
"date": "2024-07-15T17:24:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the 5-star review Alyson!",
"replyDate": "2025-06-23T20:36:47.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9933a30e-9c7d-4d8d-9e9a-fcf17b28dfaf",
"author": "Mariah West-Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeMvzPIcOlsoLt1XNrhTmia58gG6EEo3n56Iw2KBAdInn6Ow=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-09T12:03:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the 5-star review Mariah!",
"replyDate": "2024-06-23T20:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5624daf9-7656-4041-98b7-c15a38928e8b",
"author": "Lizza Bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVb7Lr2sJMFCtv2Y4qI6kSU9LhfcOPB6iv-V7fU_VLx5sQP7D1vjQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-10-31T06:06:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for storing locally Lizza!",
"replyDate": "2024-06-23T20:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "35f30362-cd96-4c9d-96cd-22d7d1edb689",
"author": "Tommie Bell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHQV4XGfDMB8yYkjTmGP-Hsh0QCjR_OcErbdklWdP6ZW62F0Cg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2021-11-03T03:39:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Tommie!",
"replyDate": "2023-06-23T20:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2f7c71e2-e974-47e6-aed0-46fe18d96b63",
"author": "Jennifer Evey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsqVySOkaf355wfCI-VHeQh9OizSgDxAsCnaYB7rQPOQujHw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They recently had a rate increase and they mailed out and emailed the notification of said increase a month ahead.",
"date": "2021-06-13T01:09:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind review, Jennifer!",
"replyDate": "2023-06-23T20:36:47.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b0edf77e-fdd5-4aad-b43b-81cd8ae820f1",
"author": "Mariah K West",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLe7o4VuPA_lqThNTKaipmxxrWgrR2bXa_IjkYzND0aiE9MvhU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-06-03T20:29:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Mariah!",
"replyDate": "2023-06-23T20:36:47.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2e5a4d77-bcb7-4d63-86f3-661ffe898343",
"author": "Quetta Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-kcxrezO2t1yOo8YUyMaZG_9cwQLEBfx97ybiMfm4aCAtamB8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-04-17T22:24:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the five star review, Quetta!",
"replyDate": "2023-06-23T20:37:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6488d741-74e6-4584-86d1-862dfa154915",
"author": "Shelli “SJ” Jayé",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGNRO60YcrLanSEeh-SQLdMwWoupcuQIKGSR5Snr78XSEkHT5mtw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-01-16T02:32:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Shelli!",
"replyDate": "2023-06-23T20:37:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "592a82ca-0e1c-4f71-8cef-7b1bccd9e2aa",
"author": "Hope Ledoux",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPq3iP177JHKlGDOUV1IqRs34rEbLC6xMKJwYxLDQGfhxdxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love it",
"date": "2018-08-06T13:15:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Hope!",
"replyDate": "2023-06-23T20:37:09.000Z",
"tags": [],
"sentiment": "positive"
}
]
}