{
"summary": {
"average": 4.9,
"total": 62,
"distribution": {
"1": 1,
"2": 0,
"3": 1,
"4": 2,
"5": 58
}
},
"reviews": [
{
"id": "050c3bbb-c567-4ea0-af6a-e3e6e8d68ce3",
"author": "Brittany Cole",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV74znXEKVtJGckbBX6joII_BOqfZbgES8kbHFOqjav4GbWSRNTXA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-06-22T01:28:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-06-24T03:05:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8661c9ec-2675-48fa-9d8f-68ecfb10bac6",
"author": "Aaron Green",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9jTdXBdUWtvdPCCLe1hB2W9gtIOiz1-Sv7fHUji2fdKTJiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-19T03:14:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-06-22T03:05:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "faf8de75-0701-425b-a6bf-f13d69be7bbf",
"author": "Jessica",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMBN6_aunCXs8hWaaPD9Ho9bFoPbZ-e6qBJVP_CS1dV1L5VA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people, great place!",
"date": "2026-06-13T22:21:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jessica,
Thank you for your kind words about our team and location. We're thrilled to hear that you had such a positive experience with us. Your feedback inspires us to continue providing excellent service.
",
"replyDate": "2026-06-22T03:05:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8990a304-c0db-45cc-951d-a0c7a533eead",
"author": "Ryan Oglesby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9xkILUQXQcu4NkYqvINvPp2MphIGBDmSIOCFb8MxQc2aM4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was outstanding. Very clean, an overall a great facility.",
"date": "2026-04-24T01:11:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ryan,
Thank you for your wonderful review! Your feedback is invaluable in helping us maintain high standards of service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-29T03:05:24.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "cfd6646d-69a8-4532-b2ec-2619fbd5cb60",
"author": "Hopper Love",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXT3MZito0y-qJn0TvbyGyaWMuScTol-HEhTQw_kPxecCmUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was very helpful.",
"date": "2026-04-08T16:33:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words. We're thrilled to hear that our team were able to assist you effectively. Your feedback is invaluable in our ongoing efforts to provide excellent service. We look forward to serving you again soon!
",
"replyDate": "2026-04-29T03:05:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "827dc5a6-d13b-4e8c-bf44-3706969e8180",
"author": "Ashton White",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVohNMsgA7YRHeKhyexhG51B_l6zmR0khEbMdXEO_Yw3JAno2rgMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service everytime I call!",
"date": "2026-04-03T14:47:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ashton,
Thank you for your kind words and for highlighting our consistent service. Your feedback motivates us to maintain our standards and continue improving. We look forward to assisting you again soon!
",
"replyDate": "2026-04-29T03:05:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0ebff683-d522-4054-b147-6eaeab6fc16d",
"author": "Virginia Bradley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfIcfs6ss0DK1igDwMaCK0eYPzEuFRbk0iCtz3nq1UQxzrWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasha has been amazing. I have been renting a unit for almost 6 years. When I lost my keys, she was there to cut the locks off. Anytime I needed something she was more than happy to help.\nTHANK YOU SO MUCH!",
"date": "2026-04-01T13:37:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Virginia,
Thank you for your wonderful feedback about Tasha's service! We're thrilled to hear about your positive experience over the past six years and appreciate your kind words regarding her assistance. Your feedback inspires us to continue delivering excellent service. We hope to continue serving you for many more years.
",
"replyDate": "2026-04-29T03:05:24.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "9f2695f6-8654-4ec4-87cf-ed600f7c3498",
"author": "Mark Hendrix",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuoiMuWo8YJFePhVY5zpmZOAac0bPY_8ejgZtViXDGmEygrEa9=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had a unit here for over a year. I have had hard times where paying rent was difficult. Tasha is always willing to work with me in any way she can. She is such a sweet lady and cares about her tenants. You cannot ask for a better person or employee to work with. Thank you Tasha for being so fantastic.",
"date": "2026-01-25T02:52:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mark,
Thank you for sharing your heartfelt feedback and for highlighting Tasha's exceptional support. We are thrilled to hear about the positive impact she has had during your time with us. Your words truly motivate us to continue providing outstanding service to valued clients like you.
We're grateful for your kind words and are always here to assist you.
",
"replyDate": "2026-01-29T03:05:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8d19b961-6aed-406e-914e-c238149882b5",
"author": "Christi Loper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVuqEecjflbm70UXjS7FmhJ383VcG5sZowZO9OGIijB4SN_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasha was very helpful and quick to get my unit set up.",
"date": "2025-12-17T18:22:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Christi,
Thank you for your wonderful feedback! We're delighted to hear that Tasha was able to assist you efficiently and get your storage unit set up quickly. Your satisfaction is important to us, and your feedback helps us maintain high-quality service. We look forward to serving you again soon.
",
"replyDate": "2025-12-29T03:05:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e30fead7-5dda-416a-9ff2-b7d5e9979aae",
"author": "boonduck63",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOhoZcHDuqpX73lkioQYeEju5-zlO0hd9NLqLKkQnngy5gnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Tosha was very helpful. Thank you very much",
"date": "2025-12-08T14:38:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Good morning,
Thank you for taking the time to share your positive experience with Ms. Tosha. We're delighted to hear that she was able to assist you effectively. Your feedback is valuable in helping us maintain our high standards of service. We look forward to welcoming you back soon!
",
"replyDate": "2025-12-29T03:05:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "94d6730a-9b2c-489b-bd2d-adc68b176324",
"author": "Amanda Brewer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYxDg7ezjFDUCtQUhTa7RBTn-3u3sf_d9qk2mqShRrY2swQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasha did an awesome job and was very helpful in my choosing a unit .",
"date": "2025-12-05T16:25:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Amanda,
Thank you for your wonderful review! We're delighted to hear that Tasha did a fantastic job assisting you with your storage unit selection. Your feedback motivates us to continue providing excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-12-29T03:05:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f3549d71-8c09-49cf-9a3e-68ca47ab097e",
"author": "Bonnie Tynes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVV4VVFXaCoT3QN52vVOsy9EIU3dkhHM94eHKGyl39FFbVYTI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Came in to rent a U-Haul with Tasha. Office was great and she was very easy to work with.",
"date": "2025-11-19T14:28:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bonnie,
Thank you for your kind words. We're thrilled to hear that Tasha made your U-Haul rental experience seamless and pleasant. Your feedback helps us continue to deliver excellent service.
We look forward to serving you again!
",
"replyDate": "2025-11-29T03:05:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "312dad76-23d8-413c-a577-fa7eec130aca",
"author": "Liza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXIE5caJGHnv02sIyRjmHsOvBYx4xI-7E0qlncn9_6lCtYtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We needed a unit in an emergent situation. Tasha was very kind, understanding, and helpful in our time of need. She accommodated us with finding the right size at the right location for us to store our home and most cherished possessions. She stayed polite and patient with a million questions and concerns we had. She acted like our problems were her problems and wanted to help us. Will most definitely recommend her and this location to anyone.",
"date": "2025-11-18T17:47:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Liza,
Thank you for sharing your wonderful experience. Your recommendation means a lot to us, and we're delighted to have been able to help you. Please feel free to reach out anytime, and we look forward to serving you again.
",
"replyDate": "2025-11-29T03:05:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2b59abaf-9b60-491e-abdb-0167ababa935",
"author": "K Manley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0rX2C7kFqR939F1oTGrl2sbRs5yJBL9qG3nGR1lWGi-DWzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasha made our U-Haul experience wonderful. She was friendly and knowledgeable. Thank you Tasha.",
"date": "2025-11-15T23:21:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello K Manley,
Thank you for sharing your wonderful experience. We're delighted to hear that Tasha made your U-Haul experience enjoyable with her friendliness and expertise. Your feedback is valuable to us, and we look forward to serving you again soon!
",
"replyDate": "2025-11-29T03:05:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3e156783-3bb6-49fd-988e-45eb27ad344a",
"author": "Marybeth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaXevoSjBN_kLMWfzWJyOzz4481unUB0ETFJvRZWR2KzxP7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the absolute best experience renting a unit here. A young lady by the name of Tasha did an amazing job explaining everything and going through the process with me. She was so patient with me while I had tons of questions and she provided answers and stayed on the phone with me for a while just helping. I don’t think I’ve ever experienced this type of customer service without someone losing patience or getting frustrated. I would recommend this place and this person to anyone who is looking for a storage unit. The prices aren’t the cheapest but it’s secure, clean, and they are the friendliest most compassionate ladies. you get what you pay for 100%!!! This old lady stands firm on that",
"date": "2025-09-27T15:21:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Marybeth,
Thank you for sharing your fantastic experience with us! We're thrilled to hear that Tasha was able to provide you with such outstanding service and support during your unit rental. Your kind words mean a lot, and we're grateful for your recommendation. We hope to see you again soon and continue to meet your expectations.
",
"replyDate": "2025-10-29T03:05:24.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "d046e86b-1d61-4708-a5f7-8eca60a6d9f3",
"author": "Morgan Rollins (Morgan)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7CZ6scXgWWLxBA1V06QkVoyPIiT39ZSI_J8xHLeNVcUY_Cg=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had some issue with software and set up, and Mattie went above and beyond to get it figured out and us on our way. Great customer service",
"date": "2025-07-19T19:12:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Morgan,
Thank you for sharing your experience with us! We're thrilled to hear that Mattie was able to assist you effectively and provide such excellent customer service. We appreciate your kind words and look forward to serving you again in the future!",
"replyDate": "2025-07-29T03:05:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "87e4e94e-db15-4ce6-98a4-80758052303d",
"author": "Robert Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWW1Rmp7wFCMBnSk0SjnswU3WfTyEL8m8MFfe7zdajLt2rcnpO5=s64-c-rp-mo-br100",
"rating": 5,
"text": "I called to get a price for storing my 17 ft travel trailer, their price was unbeatable! I dealt with Charity, who was awesome!!! She took really great care of me!!! I would not hesitate to recommend them to anyone looking for storage!!",
"date": "2025-07-12T14:59:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your wonderful experience with us, Robert! We're thrilled to hear that you found our pricing unbeatable and that Charity provided you with exceptional service. Your recommendation means a lot to us, and we're delighted to have earned your trust. If you ever need anything else, don't hesitate to reach out. ",
"replyDate": "2025-07-29T03:05:24.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "df220e9e-e7a7-46c5-b97a-ccb500510b7d",
"author": "David Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDq8YG7gr-m_pTmruH704YC1FTZJwxU_RhmUW2_nY6rPzXWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-18T14:05:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello David, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
"replyDate": "2025-06-29T03:05:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9283b937-9225-45ca-8f50-a8f9cc22a1a9",
"author": "John Tyler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSG1Y0hr6FR7KpGxCP3JIHABb8P9crzeyvXPFArbzblLoSQK6F=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage unit around",
"date": "2025-06-14T17:29:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!",
"replyDate": "2025-06-29T03:05:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5eeb6b36-f5de-44be-a20d-4f7eb31c187b",
"author": "Fonda Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJU0JQwuzqFkBCeBpBvS9IWIPw15yC8ilQCjYlT87eAHsdy_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place! Management and staff were amazing to work with.",
"date": "2025-06-13T22:31:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Fonda, Thanks for the kind words! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T03:05:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f72a309f-f33c-4a7e-b71b-223d5293fea3",
"author": "Robert Waltman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-LzLH36IWOyOmGdqw6Qa4TO_jmNYh4iw_wmYM0BL96uvGfVSt=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mattie is so nice she did great at answering all my questions",
"date": "2025-06-13T20:18:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Robert, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
"replyDate": "2025-06-29T03:05:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3078b5e4-908c-46d1-9a92-fb427ad87851",
"author": "Dennis Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITds8rllYWgDm497AyKJIvmwoP5kXqQPp4BXNe4llyNNEkUDo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent information and assistance.",
"date": "2025-05-31T18:33:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dennis, Thanks for the kind words! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. We're here for you anytime!",
"replyDate": "2025-06-29T03:05:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8d9e009c-2e54-4c4c-8b17-a810fe46eb6a",
"author": "Mandy Holliman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVF3UpWtfylsLItDQB3Ap-Y5jHflPhICpexLLv-tXssKRKDgn6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great woman working the front. Very polite, friendly, and professional.",
"date": "2025-05-27T11:24:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mandy, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! See you next time!",
"replyDate": "2025-06-29T03:05:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e67d5be6-7ef2-432f-93c0-d68ed0293d02",
"author": "Mandy Tabor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDL0zq9gKi6TKJ6BtTfeDlwUzRyxpSJeFvJdVo3T39ohW7ZmE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasha was GREAT! Very friendly and great service! Definitely recommend this facility.",
"date": "2025-04-26T06:19:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mandy, Thanks for the kind words! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
"replyDate": "2025-06-29T03:05:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "78a83266-5dab-4e38-bef3-345d52c99096",
"author": "Tonia Lynd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXDspJlxP6nhqzArBbu56K7Bu1APNQFpttNJFa-yTDczHCAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast! Efficient! Polite! Called to rent a unit and within a few minutes everything was complete! Just had to sign a contract via email after. No hassle, no fuss! Tasha was very helpful and patient with me as I have never rented a unit in my life. Thank you, Tasha!",
"date": "2025-03-27T13:47:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello tonia, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.",
"replyDate": "2025-06-29T03:05:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aaa75466-fccd-4cec-92eb-d197bbd75482",
"author": "TEST Carrier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhYTNL4bZNBG7CRYiAnzaXB-HGyfYzBsXTZWMXT2IbxKF-fA=s64-c-rp-mo-br100",
"rating": 5,
"text": "While the account name may say test, my experience has been a TESTament to how awesome the Mini Mall Storage is on Hwy 63 in Lucedale!! Easy to work with, friendly, accessible and affordable. They've made this relocation a bit easier for our family!",
"date": "2025-03-26T19:41:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear TEST, Thanks for the great review! It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2025-06-29T03:05:28.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "2b5ccbc2-e512-4769-842b-1abff7f08101",
"author": "Brandon Cochran",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkHOFAP0stJOtcuJ1UrPxd1utOdYI8GoVtO7l7pEweDNgKyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasha was very nice, helpful, and professional. She guided us through the rental process and took away some of the stress of moving. I would definitely recommend this place and will always come here for storage needs.",
"date": "2025-03-26T00:09:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Brandon, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!",
"replyDate": "2025-06-29T03:05:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bec5eceb-ea5c-4e1a-a24b-39b35a10bd74",
"author": "Rebecca Weaver",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4_QicxPGuLnmWpJylC-1hEndq6LXmNRUVYIzwELAfIV6mnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleasant lady to work with",
"date": "2025-03-20T14:49:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rebecca, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. See you soon!",
"replyDate": "2025-06-29T03:05:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "60c3cbcb-741c-494b-bce3-8044cf3d10c1",
"author": "Malb7100",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVVbG5-DlI7HPADRDftSAw2tZVQMuLNQL4LWeiwPFAy7ZIjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Worker there named Tori Cobb was so helpful. Made everything super easy uncomplicated to Get into a storage. And I was already stressed because of the move So she helped a lot.",
"date": "2025-03-06T18:46:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Malb7100, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2025-06-29T03:05:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b359e6f-e939-497b-8c12-69111717bd21",
"author": "Darlene Dees",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnQbMLfaRHIRE-3iROM-72IwMAXYJwvz2TsPjgYmW8qAnb1TM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tori is very professional, she really cares about me and my storage needs. I will be recommending her and the Mini Mall Storage to all my friends. I would give a 10 stars review if possible!",
"date": "2025-02-21T22:42:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Darlene, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! See you next time!",
"replyDate": "2025-06-29T03:05:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0adba896-52f9-43ae-b041-0487c2b8bffc",
"author": "Lequeta Breland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXaF72kh-esgV1VsDdR6kVQ1Qb9fcjCTDPv1kzVig0TAE2Ux5HSIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I called to ask some questions about my unit and Malloree was so kind and helpful.",
"date": "2025-01-17T18:30:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lequeta, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
"replyDate": "2025-06-29T03:05:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ee9cfe9d-fbf3-4f67-990f-151e0fb270d0",
"author": "Alisha McDonald",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURBmdpmJG-q_zgdfPJLH-LXlkNT8IMqPv8E7ilLwLT68lW_SQ1kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Malloree was a great help getting me started!!",
"date": "2025-01-17T17:43:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alisha, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2025-06-29T03:05:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ac1f72de-ddea-4eae-90a6-3574fcc84968",
"author": "kate marks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVa5oHLsTv-sCzTcbqJGwh2ikFaRPUHqIm4xgAanUi1lYDSA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Employees are very friendly and helpful Very disappointing that literally 3 days after I rented I got the email regarding more charges. This should have been known at the time I went in the office to rent a unit.",
"date": "2024-11-28T01:05:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello kate, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2025-06-29T03:05:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c5b4dce6-c86f-4190-977c-5390ef80c2e1",
"author": "Mike Tucker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvY1eZNf-p8NDw-AzJsJO_Fq3S4VK4CSBB5YQ57MQOuMEPaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and pleasant staff, very clean grounds and convenient location.",
"date": "2024-11-26T14:51:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Mike, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T03:05:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9880afc7-f8ca-4738-852d-f789d5186f5e",
"author": "Preston Lesure",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3qpDau-DZsSVteG16qbcWSZ1gNNmANDo8IotOLeUoeeN9-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great!!!",
"date": "2024-11-25T22:00:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Preston, Thanks for the great review! We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T03:05:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1d7eb372-20c1-475d-aa82-dc7884610a7d",
"author": "Samantha Brewer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4tD5HrwRNFliDElstQy-1IF7dpiLRVJTV_obGhTFiG58-mg=s64-c-rp-mo-br100",
"rating": 5,
"text": "April Mullins is an absolute dream very much a people person she got me all of the information I needed right off the bat! We had a wonderful conversation as well!! Everyone should come out here just to speak to this amazing person!!!",
"date": "2024-10-10T14:49:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Samantha, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2025-06-29T03:05:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1279ae46-f7d0-4217-8ac3-465322264195",
"author": "Jamey eubanks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEPsHKUOPry90LwMffiQvSqvswgFSDnPgLGKzbm3d-hkGsJh9yGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "April was very friendly and let me draw on her dry erase board lol. Actually helped me get what I needed for the best price possible thank you April.",
"date": "2024-09-25T15:50:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jamey, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T03:05:28.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f573bb07-caba-43d3-b878-eddc6713fe8c",
"author": "Christopher Mullins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQsztPKRdjR-qdflZ-8OaWfNhgX8Y8g5CV3HfO8SfOwTRZ70Wi=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lady in the office was so sweet and helpful, very professional!",
"date": "2024-09-10T21:00:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Christopher, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T03:05:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "481d55aa-c757-4c06-833d-daa757ab4e24",
"author": "Brandon Fox",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8ESkEgwGYYMemMs-q3C5RGLOcSBzZJaDngtz-B93hVcsCUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini Mall Storage offered great customer service !",
"date": "2024-07-17T15:32:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brandon, Thanks for the kind words! It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you.",
"replyDate": "2025-06-29T03:05:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f59399fe-c6fe-4bc0-9fe8-69510dc13838",
"author": "Paul Caron",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKv-7StuIYAfQXVV7EneQt5O-5-F2Wzh8Hve-lemRsduSfRhu6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and super great ladies",
"date": "2024-06-25T20:54:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Paul, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.",
"replyDate": "2024-06-29T03:05:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b2debb9-2694-4386-b75f-a295c0aa773a",
"author": "Don McKee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJkDDCPa-KapkCMyRtI2smdEoJxBhLM73ynh4j_TpJPQa7LA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-06-22T19:50:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Don, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-29T03:05:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fa7c556f-4c29-4be5-a84e-df1a5aa447b4",
"author": "brianna vaughan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEtPuqoj4wQz-IpawTVH-jd3u8LkgG7lqyaUQGc2BIJa_5QbVn=s64-c-rp-mo-br100",
"rating": 5,
"text": "My husband and I had a great experience when using Mini Mall Storage. The staff was very helpful.",
"date": "2024-06-19T17:41:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello brianna, Thanks for the great review! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-29T03:05:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "16490ccb-ba03-4e39-80ef-b3aa54be8e7e",
"author": "Sandra Sellers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxTwVBEaNX1M-mEZiSCPOGZsbsO_HqjdTbT_f9sRmpumZDCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Malloree Brewer was so nice and helpful to me when I was having problems opening the lock on the unit, my grandchildren was letting me put stuff in there unit, and I was really struggling the ladies at the hwy 63 south location in Barton are super wish I could give them 10 stars",
"date": "2024-05-22T23:22:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Sandra, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!",
"replyDate": "2024-06-29T03:05:32.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "be6467ee-96e5-4062-a883-050f8057ab2e",
"author": "Abigail Thornton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5zlIuB45o0HaYuwQfvuOgmbTyilZmVQg0gggLBQp5ygoB6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Malloree is an absolute amazing help and she is always there when I need help with something and is willing to go out of her way to make it easier on her customers!! She is the best !!!",
"date": "2023-09-14T03:02:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Abigail, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T03:05:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7cffdc0e-09c4-4aec-b7ae-5c1dc6abaafe",
"author": "Joe Millett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYVSUrbY2HZ0O6TveMPj78MC7lUaPPrEoLQH69MRfgSHAkLg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Luke was great, just not 5 stars great. Still needs a strong man to guide him and help him truly develop in his customer service abilities",
"date": "2023-09-13T19:40:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Joe, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2024-06-29T03:05:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b196a1d0-95ba-4485-9c62-41677d3e3906",
"author": "Oscar Whalen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYJLRLeiGmVL1DmV5q5tQXgrhzgbC40WQvXaaEJm1tiJ7lSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Luke was great and was a big help",
"date": "2023-09-13T19:29:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Oscar, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T03:05:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59c87b2d-3946-4822-bbe1-6b8c1251e7aa",
"author": "Everett brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2yMEZUmZVU8cjLnk7VWvUo0K35eCUqM7rQ33u27u8Te-cd9Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Luke was very helpful! Thank you!",
"date": "2023-09-13T19:29:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Everett, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2024-06-29T03:05:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "65a997d8-efef-4eaa-b3b5-245e81925fa4",
"author": "Andrew Parnell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9DmIsQApWcHssb-kG2ZID-ithH_6t3FC7OsQwGAZgkIuepIvi=s64-c-rp-mo-br100",
"rating": 5,
"text": "I felt that the storage unit attendant was very helpful knowledgeable kind explained everything went over everything with me make sure I had everything was even nice enough to give me a cool little pin on all she did she does a very good job she can clean the unit out that I got for me",
"date": "2023-08-18T11:37:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Andrew, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!",
"replyDate": "2024-06-29T03:05:32.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4724539e-307b-4821-88ac-6a08bd9c037a",
"author": "Donna baker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL83Qogfne2XyLQO0W5wLeUJ2l3Hr2jGa9MDi-EdRdAZ7SW4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mallorey was excellent! Kind, helpful and accommodating! She was extremely efficient, making the entire process a quick, painless ordeal. Thank you!!",
"date": "2023-08-15T19:57:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Donna, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! We're here for you anytime!",
"replyDate": "2024-06-29T03:05:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4e7ef857-6b30-4530-968b-cdc9543f27e7",
"author": "Crystal Burton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHm6X26ST1kAgZ8SSdDU4RzuP3jG8BjHG3yh5FPoFcm1nKzw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-05-14T02:43:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Crystal, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. It was a pleasure to serve you.",
"replyDate": "2023-06-29T03:05:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73ecc738-59c3-47b3-a7a5-9fb65e1806d1",
"author": "angela Otter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIz6Y2_UOxNRMJvvrkgRbLcwVpr2CCBgzFXFnHBRgxjenUFhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lady’s at the lucedale location are amazing. They are very knowledgeable and courtesy.",
"date": "2023-05-11T16:34:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "angela, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. See you next time!",
"replyDate": "2023-06-29T03:05:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "624292ca-cda3-4955-882a-f6098dc39e41",
"author": "Crystal Burton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUagZDYMkBXy8dgr5Z1D7VQWJLCNNXmRcJd4v3qasEwpYslvUGg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-05-04T19:38:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Crystal, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.",
"replyDate": "2023-06-29T03:05:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "efd091a4-f24d-41bc-b108-bacfb85e7176",
"author": "Rhonda Ray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVtfQ--5Dt7Daoo0K6f4TIVcoM8j1MUfw-GCMkLm0nhfA2mA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-03-28T06:30:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rhonda, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
"replyDate": "2023-06-29T03:05:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "79cf9501-7829-4d03-b15a-9ae1dcfdc320",
"author": "Sharron Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLl20ogbH2WIpzFNABGsukTcjhGidCMofofRePeQlntLOH-Tg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasha Johnson was excellent! Friendly, helpful & knowledgeable. She made my experience with Mini Mall Storage easy & delightful! If I ever have need of a unit I will definitely be back here.",
"date": "2023-03-23T16:39:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Sharron, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.",
"replyDate": "2023-06-29T03:05:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "64d72f0d-1ab3-443c-815c-05dc6ae236e3",
"author": "Gary Emerson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFtZsFBxhX_kLYRzeKldUBhS00Km4gpHhMrddT6G6rIVMKSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Malloree was perfect!!!! She took care of everything, all I had to do was say ok. It was short notice with some details, but she said no problem I got your back and she did….. great job 😊😊😊",
"date": "2022-11-27T13:53:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Gary! Thank you for the 5-star review and the kind comments regarding your experience .",
"replyDate": "2023-06-29T03:05:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f0c20a4-4719-4cbd-923d-c8a44081a2eb",
"author": "MARK EVANS",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfanJdtprA3cWW2uTYkwHW_-uVeP5UdaXn4t72LnzBykgMGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Malloree is awesome! She saved the day ! She is so courteous and conscientious !",
"date": "2022-11-04T20:29:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Mark,
Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2023-06-29T03:05:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "976a9527-1007-4b3d-a997-c9ee7cab573c",
"author": "David Nance II",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwoUhpyCQNP5l0PlAlQYHeXWNct259wBseCTv098nA7raoohw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service!",
"date": "2022-10-31T01:10:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi David! Thank you for the amazing 5-star review. We are so glad to hear that you enjoyed your experience at our Lucedale location on Hwy 63 S. We hope to see you again soon. ",
"replyDate": "2023-06-29T03:05:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bc8cf9de-d0f2-4702-9e9d-732c3f182406",
"author": "Chandra Sommers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1OEFIASkLaRgrX4o6GIdA4d2EYQ_f3cim7525xQOoKL-RaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good job",
"date": "2022-10-17T16:01:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chandra, Thanks for the great review! Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!",
"replyDate": "2023-06-29T03:05:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6f61dee4-9081-40b3-a519-91cfa9fd7d16",
"author": "Paige Madison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9ztkMt-YiXzFBBf0flr9HKWXWJL3pqiryl1mLvtrT87lyt55saA=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were super helpful in getting me set up with a 10x10 unit on short notice.",
"date": "2022-09-29T22:24:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Paige! Thank you for the amazing 5-star review. We are so glad that you had an great experience with us at our Lucedale location.",
"replyDate": "2023-06-29T03:05:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7eab533a-bfca-4e29-83c1-3190ebfbc623",
"author": "Rhett Austin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpnvJ9NjA7AUBwrtmvxt7dxFtFTy_q6OH6_Ah1XKVEmfZkLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast great service, quick and easy",
"date": "2022-06-25T19:51:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Rhett, We are grateful and appreciate the time you took to leave your review. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-29T03:05:34.000Z",
"tags": [],
"sentiment": "positive"
}
]
}