{
"summary": {
"average": 4.8,
"total": 21,
"distribution": {
"1": 1,
"2": 0,
"3": 0,
"4": 1,
"5": 19
}
},
"reviews": [
{
"id": "888b0954-2407-4f87-a029-57e5a69f5161",
"author": "Sharri Dykes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_fQw8Wg45uK5dJmv43W0Fe3My4CShdHbOQ6aPlE_zd_aOKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I called to ask a couple of questions. Tasha worked a miracle. She help me tremendously. Such a pleasure to work with. Very courteous and knowledgeable.\n\nWe are out of our storage unit as of May 2026. Tasha has been a dream to work with. We had stored stuff for 19 months. Never had a problem.",
"date": "2026-05-30T18:50:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sharri, Thanks for the great review! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. It was a pleasure to serve you.",
"replyDate": "2025-06-24T00:20:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "90c23af9-62a5-48d5-8bf9-ae1cc372abeb",
"author": "Michael Ebersole",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJULqVwAkgYaUDl8scGJKaVXUbj_eo2kCGqPi1PyvKK3uEA2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Loved our stay kept all of my belongings, very safe and very clean. Climate control units were kept at a very reasonable temperature and Tasha was very helpful. With every question I ever had very much recommend.",
"date": "2026-05-18T14:33:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michael,
Thank you for sharing such a positive review. We're thrilled to hear that you felt safe and comfortable, and that Tasha was able to assist you with all your questions. Your recommendation means a lot to us, and we look forward to welcoming you back soon!
",
"replyDate": "2026-05-24T00:20:19.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "2b8455cd-0f56-4390-a748-974dea521c9e",
"author": "Roberto Hudson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7ja8RkE7mPVZ38L6SBAH8RLVPwaErblg0GF6zdAyENpJJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I give Wade Mini Storage (Tasha) and 10 out of 10 just hands down good service and a awesome attitude.",
"date": "2026-03-17T14:50:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Roberto,
Thank you for your fantastic review! We're thrilled to hear that Tasha provided you with excellent service and a wonderful attitude. Your feedback is greatly appreciated and helps us continue delivering outstanding service to our customers. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-24T00:20:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d1db359f-7d91-4ce6-863a-165f641ac2c4",
"author": "Nikki Trotta",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoIVwnegcZYz-DCwr12Ro4j28qsTWrPeAOzCuexb2xOQ6qVpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasha is great! Customer service was amazing!",
"date": "2026-01-16T19:44:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nikki,
Thank you for your wonderful review! We're thrilled to hear that Tasha provided you with such amazing customer service. Your feedback is truly valued and helps us maintain high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-01-24T00:20:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "75a8a206-8ea4-4daf-8722-a360995f3657",
"author": "Liza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXIE5caJGHnv02sIyRjmHsOvBYx4xI-7E0qlncn9_6lCtYtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasha and Mattie are so sweet we absolutely enjoyed working with them for our unit and U-Haul",
"date": "2025-11-21T17:01:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Liza,
Thank you for your wonderful review! We are delighted to hear that Tasha and Mattie made your experience enjoyable. Your feedback helps us continue providing excellent service. We look forward to serving you again soon!
",
"replyDate": "2025-11-24T00:20:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "103f8854-91ec-4aa4-a713-305a2daaa86e",
"author": "Jason Scardino Sr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKrRDvIuVhy9GxVCTMR-tL2lp34w_Rp9FhJbpK1qPeqwjvly7JsA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2025-11-19T01:05:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jason,
Thank you for your 4-star rating. We're delighted you had a positive experience, and your feedback is truly valuable to us. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-24T00:20:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4713fa1b-0fd3-48da-976d-86b8c256924f",
"author": "Adam Trinkle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUACRn9OUXeFBwwwpiTyhKkEua31jSRcjoF6P0MH0Pbu4PY-4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have had a storage unit at this location for 5 years and it has been a great experience from day one. Very clean and safe location. Would recommend this location for all your storage needs. Thanks for everything mini mall storage.",
"date": "2025-09-29T13:48:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Adam,
Thank you for sharing your experience with us! We're delighted to hear that you have found our location clean and safe from day one. Your recommendation is greatly appreciated and motivates us to maintain high standards. We look forward to continuing to serve your storage needs!
",
"replyDate": "2025-10-24T00:20:19.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "af5acdbc-398b-47c1-ae1c-936d4a0e22f1",
"author": "Linda Pack",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVfMeyDGMMJkHo2oQl_YUGBkZzZOwPPBD6-R07oXJuY00fOWTB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasha was very informative and polite. Thank you so much for your help.",
"date": "2025-09-25T22:00:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Linda,
Thank you for sharing your positive experience. We're thrilled to hear she was informative and polite. Your feedback encourages us to continue providing excellent service. We look forward to seeing you again soon!
",
"replyDate": "2025-10-24T00:20:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6ac4c5d8-3044-4445-b495-36d9961c57b5",
"author": "Brent Day",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL50vNye-u-s13Q1aPmrK40DHk4KeF_bnegO0cOzO96JnmkvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. April helped me with my storage unit she was very helpful & professional.",
"date": "2024-08-17T22:43:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brent, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!",
"replyDate": "2025-06-24T00:20:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e7fbe735-661b-4b4c-bc6e-829026dfb62c",
"author": "Katherine Simmons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWP7HzxMP28ixekLJPtGi197-ZiL9lHVRLy4PgJd9_cwnl60EGM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and answered all my questions quickly and efficiently. Thank you for all the help and getting us into a unit.",
"date": "2024-05-02T15:17:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your kind comments, katherine! We take pride in our friendly and knowledgeable service so thank you for mentioning your positive experience with our team.",
"replyDate": "2024-06-24T00:20:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "93c39a4b-27fe-4cbf-8eaa-29e9d4e82dd6",
"author": "Kyna Schadler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJEN9TdGv3_aXtc_VI4k849lJYOWGorwzLTndtXRjWHOLoyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience with Daniela while setting up my unit. She was very helpful and answered everything I needed.",
"date": "2024-03-05T17:59:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Kyna, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2024-06-24T00:20:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "28b24811-2d05-4320-bb8d-da0f4f208c72",
"author": "Ron Pilkington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2tv2SoIZiQ5o5RltVgwgQrEqUhKrb6UceBKuuyygiffNIqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy to rent, great price, free 1-month, very clean.",
"date": "2023-10-09T18:37:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Ron, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. See you soon!",
"replyDate": "2024-06-24T00:20:19.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "404a2a40-d251-449e-a343-09270230d2d6",
"author": "Clint McElroy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjNOdjpTtT3_HhrR0ylK3LKF-NAtE1_5UAtH_l4KsSIxYGzCh9=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-07-13T19:13:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Clint, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon.",
"replyDate": "2024-06-24T00:20:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6b551072-d531-473b-9e2b-0f778e52ed59",
"author": "Lil Bk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPceFDXfXUkhsI8kWWNz3tWgadllQ6TPlLXm270zJfu70EpoeO=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-30T21:17:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Lil, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2024-06-24T00:20:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "abdbdb2f-5136-4e43-8a6f-85e9108e623c",
"author": "Joshua Ladner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIivW9Pi2EZjF2IqflVfBLS1a5ob9kIf1hsZdHhX0gC2kYyzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!!",
"date": "2023-06-25T01:16:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Joshua, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!",
"replyDate": "2024-06-24T00:20:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "507ae255-37fb-4d74-a951-3e93ecb42206",
"author": "Chris Butt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUzECV_AYVKc1Sdw50JfnQnGChFu09oTAqWeEVrb7EA7Rxy5M=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had been calling around looking for a mini storage unit. This lady Malloree was such a wonderful help and went above and beyond to help me. She was very professional and business courteous.",
"date": "2023-06-24T12:00:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chris, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2024-06-24T00:20:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "abef6551-0cb1-4d33-b19f-8b147332d011",
"author": "Rayne Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQSQAOMeTBoXdpvAWPkfhJlLLuzjZ-tVGtn3ywvsf0XE1h4gAF_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Malloree Brewer is an outstanding worker. Even on her days off, she always winds up answering calls for people.",
"date": "2023-06-23T21:00:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rayne, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2023-06-24T00:20:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b42dd9f2-0a0b-4972-bb14-a65745b182b6",
"author": "Elijah Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBSv718HwE1Eqa7z8jqc8Qd47OZKf7ZJFHGVcluAJrJKqvFHLr=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tasha was excellent at helping out with what we needed when I was in a pinch. These ladies have the best customer service with a contagious outgoing attitude and always smiling. I will definitely rent again in the future.",
"date": "2023-04-21T15:28:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dark, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2023-06-24T00:20:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "05111b2c-3c7d-4b3d-9aa8-91503f14e902",
"author": "Ariel Cain",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdD9eowO1bskXMaPzHfPQ0X4cWwecG7VneS-XGCYWcYhGz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini Mall storage at this location is absolutely wonderful!",
"date": "2022-11-15T15:58:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ariel, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-24T00:20:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "74ea8c94-a60e-47e8-b7b4-f4ca9087ef40",
"author": "Justin Tillery",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHuxSjUrkMFl6Y3CTD3XPHhcB_YWB-OYXeIX6UIqNkyUNVaFeM=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with the new owners of Mini Mall Storage has been great. The autopay is generally a lifesaver for me because I'd lose my head if it weren't attached. Any issues I've had with them, the customer support has actually been fantastic in my case. They were helpful and went out of their way to get me what I needed.",
"date": "2022-09-20T18:04:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Justin,
Thanks for the kind words! We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything.",
"replyDate": "2023-06-24T00:20:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
}
]
}