{
  "summary": {
    "average": 5,
    "total": 12,
    "distribution": {
      "1": 0,
      "2": 0,
      "3": 0,
      "4": 0,
      "5": 12
    }
  },
  "reviews": [
    {
      "id": "e24f6bfd-d5f6-4a7c-9d87-7132bf528120",
      "author": "Brandon Cochran",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkHOFAP0stJOtcuJ1UrPxd1utOdYI8GoVtO7l7pEweDNgKyg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Friendly staff and clean units",
      "date": "2025-11-20T00:01:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Brandon,<br><br>Thank you for your wonderful review! Your feedback is incredibly valuable to us, as it motivates us to continue delivering excellent service.<br><br>We hope to welcome you back soon!<br><br>",
      "replyDate": "2025-11-24T00:06:27.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "025b019f-c637-4c53-bfa6-589057ffe41b",
      "author": "Liza",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXIE5caJGHnv02sIyRjmHsOvBYx4xI-7E0qlncn9_6lCtYtQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Called to get quotes for units at different locations in the Lucedale area. The ladies at the office were polite and informative. Would recommend! Tasha ended up renting us a unit and Mattie was really sweet!",
      "date": "2025-11-18T17:50:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Liza,<br><br>Thank you for your wonderful feedback! We're delighted to hear that the team was polite and informative, and that Tasha and Mattie made your experience enjoyable. Your recommendation means a lot to us, and we look forward to assisting you again in the future!<br><br>",
      "replyDate": "2025-11-24T00:06:27.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e2aec59b-b058-482f-8bc1-fdc5f07023a8",
      "author": "makayla butt",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFCC6zBym0_WhexvbFTM8eGqPTzt0wBcLxtOVB298cE3mdcbSt=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The girls here are the best! Especially the sweet girl, Malloree.",
      "date": "2025-06-13T21:30:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi makayla, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. See you next time!",
      "replyDate": "2025-06-24T00:06:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1dae9b1f-b0ac-4b5a-9718-73bf1b7733cb",
      "author": "Jarrett Jones",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLX02mv2mV3CwKk1yqS9hZ5CsV05XVpCGcWoG19QCuQI9ygIQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-06-11T13:32:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Jarrett, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
      "replyDate": "2025-06-24T00:06:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8b3dee23-e13f-4e23-b11e-e09f8e1c1c2c",
      "author": "Regina Holland",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKU2Xs1eea27I5G-PvHY0W0XXfodlqnHLJzqmHCzpX7uHOogg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Malloree is wonderful and very helpful!!!",
      "date": "2024-10-23T17:52:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Regina, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2025-06-24T00:06:27.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3bec390f-f0fe-402c-a162-65651a2f9e00",
      "author": "Bailey Hickerson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWe_tabmNouptVMdR8epSznfrIrLRd3gkTPaqkvPbPHBuJSjR4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Facilities were clean when I came in to get my unit set up. Ms April helped me get my unit and even saved me a trip to go buy a lock for it when she pointed out they sell them.",
      "date": "2024-09-10T20:55:53.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Bailey, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-24T00:06:27.000Z",
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5a5dc03c-82f6-431d-81a6-a52493a75d89",
      "author": "Echo Griffin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUV5NF4AP3puRk9tIDIXQ8tb18zBvA9JS1cFyVuhIjCDdECiZmp=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "The lady in the Lucedale area was very kind and thorough with the process. I can’t recall her name but I believe it started with an “A”. I’m so sorry I’m bad with names. I hope she spots this and knows I’m talking about her! She helped me figure out exactly what size unit I would need for storage. And spoke very clearly on the phone which in my opinion also made the process much easier. If I ever need to use mini storage again after this, it will definitely be through this company ONLY!!",
      "date": "2024-09-06T16:49:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Echo, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
      "replyDate": "2025-06-24T00:06:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "143f183e-48c3-4023-ab7e-d88115a31384",
      "author": "Scott Kelly",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9t18HDI92lGgNxjFwGcNPCrFLjQevQCTOT1qNc1cBHPi6vA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Mallory was very helpful and very patient. Facility was very clean and well maintained",
      "date": "2024-07-17T15:50:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Scott, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2025-06-24T00:06:27.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1ad1b21f-5a1c-4ed0-9c48-78cd368331c7",
      "author": "Oscar Whalen",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYJLRLeiGmVL1DmV5q5tQXgrhzgbC40WQvXaaEJm1tiJ7lSw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Luke was very helpful and patient and told me everything I needed to know",
      "date": "2023-09-13T19:34:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Oscar, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!",
      "replyDate": "2024-06-24T00:06:27.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "52ce90ae-ef09-4f98-85c4-eb763934f864",
      "author": "Rebecca Foster",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlCqIcu6d3_zfq0AjH3PekX5UaZiVNB2OVWBqRQUFN6Siq_aum3A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great place!  Thank you Shelby Hilburn",
      "date": "2023-06-27T14:26:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Rebecca, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
      "replyDate": "2024-06-24T00:06:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "62cfd74e-8c71-40c2-95d6-22d550bd27dc",
      "author": "Gary Emerson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFtZsFBxhX_kLYRzeKldUBhS00Km4gpHhMrddT6G6rIVMKSA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Malloree is the best!!!! She will work around anything, she’ll take care of it. All you have to do is tell her what you want. She makes it too easy,",
      "date": "2023-03-29T19:43:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Gary, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!",
      "replyDate": "2023-06-24T00:06:27.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9fffd576-82c4-4e81-81fe-82533473f0a1",
      "author": "Ariel Cain",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdD9eowO1bskXMaPzHfPQ0X4cWwecG7VneS-XGCYWcYhGz=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Wonderful place to store all of my home goods. They are always happy to see me when I come in and they are always helpful!",
      "date": "2022-11-15T15:56:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Ariel, thank you for the kind comments. We appreciate the 5-star review as it lets us know that we are on the right track. ",
      "replyDate": "2023-06-24T00:06:27.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    }
  ]
}