{
"summary": {
"average": 4.6,
"total": 71,
"distribution": {
"1": 6,
"2": 0,
"3": 0,
"4": 5,
"5": 60
}
},
"reviews": [
{
"id": "bef1a43b-653b-43ce-8df2-72cde2ce8262",
"author": "Marie Henderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJX8YXroK_TGIkQ4Sf6y0ypois-jAfe5DfB1SaIu0yQb1-ew=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2026-05-20T04:50:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Marie,
Thank you for your 4-star rating! We are glad to see that you had a positive experience. Any feedback is valuable to us as it helps us continue to improve our services. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-29T05:17:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b3def908-ae65-4c60-8a69-28001201dd12",
"author": "LaDonna",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsAPBkOe6QIpAxNUZpvgGoqJoReLmQuAv5ZdA4Sa2MKa7el3Rf=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2026-04-25T03:30:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. If you need anything, please don't hesitate to reach out to our office so we can enhance your experience even further. We hope to welcome you again soon!
",
"replyDate": "2026-04-29T05:17:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da4f0f13-98e2-45e5-985a-d597ce193a23",
"author": "Maurice Gunn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNb1BBoc7ikkGe5S-hLc5-VwIV5JDORX17cuHmkKFWTWvf7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lyquisha was a joy to deal with. Her knowledge of storage was very helpful and professional",
"date": "2026-03-04T19:45:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Maurice,
Thank you for sharing your experience. Your feedback is greatly valued and helps us continue to excel.
We look forward to welcoming you again soon!
",
"replyDate": "2026-03-29T05:17:36.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c0113bb0-9b76-4a3a-96c7-f330a7e2fa0a",
"author": "Jessica McAllister",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyNWrfxFx3b7ZH17bHyVS6CdJxjJeGk7XXm_riP3knE_NhbGeatg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I loved it here! Great friendly customer service and nice facility!",
"date": "2026-01-19T18:23:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Jessica, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. See you soon!",
"replyDate": "2024-06-29T05:17:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c12a1516-2e37-41cd-a6a5-dc2ff94ce6ef",
"author": "Jade Prince",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCB1Y8f-OQ8lO8M6pONZB2-zDxXna4T4szoa_ySHUORgdi23Bu=s64-c-rp-mo-br100",
"rating": 5,
"text": "nice workers and great service",
"date": "2025-09-03T20:58:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Good afternoon Jade,
Thank you for your wonderful feedback! Your comments encourage us to continue providing excellent experiences. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-29T05:17:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "64eebf17-120a-4c44-a989-c807ef2d7201",
"author": "Wendy Ramage",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXsgsN6osnIn0LCLIbUzST45YyZjc_-oWkxO2msPztM_llley--w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Absolutely would recommend! Service is great and fast. Affordable and safe location. Ladies were super sweet and explained everything and answered all my questions. I felt at home and I feel comfortable storing my things here with all the security. And was able to get u haul too. One stop shop. Thank u ladies!!!\n10 Stars!!!!",
"date": "2025-08-29T14:17:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Wendy,
Thank you so much for your enthusiastic review! We're thrilled to hear that you appreciated our great service, safe location, and friendly team who made you feel at home. Your feedback is invaluable, and we're delighted you found everything you needed at our one-stop shop. We look forward to serving you again in the future!
",
"replyDate": "2025-09-29T05:17:36.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "c947edd4-28e8-4701-b841-2c7e5e1cc59d",
"author": "Jonah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzZQeoVADVxV7tuVyCgnu7Xqm7_gzj3YyD5unSKbKMkFnZUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-23T18:40:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jonah, thank you for the 5-star rating! It seems like you had a positive experience, and we truly appreciate your support. If there's anything specific you enjoyed, we'd love to hear more about it. Looking forward to serving you again!",
"replyDate": "2025-07-29T05:17:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7b512f06-7691-49a6-9071-8de9d4cae586",
"author": "Stacy Thornton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQi18XjZEHXWiPENOVAjYFo5Ou7NaVO5jGGnxBnwLfDfb8ye8Q_g=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "It was nice",
"date": "2025-06-24T23:40:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Stacy, Thank you for taking the time to share your thoughts with us. We're delighted to hear that you had a nice experience. We hope to see you again soon and make your next visit even more enjoyable! Best regards.",
"replyDate": "2025-06-29T05:17:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "70cc4a44-6f05-4e5f-80d5-c15d7fd697f8",
"author": "Melinda Colyer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyA-vtBssqfss2UZxy75n8G-IzXDXf-v7UeB-LJVHYufMvgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-18T19:50:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Melinda, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2025-06-29T05:17:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8dc40a36-7df3-48c5-b1a6-c5748bbc75ab",
"author": "Cameron King",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXG9BMOeHE3snyCs8_lFVmW_rmo3L_tBu4oQSyjRNwaGm7vmBU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience , Jessica McAllister helped me out and got me in a unit with ease when I needed a place to put all my stuff!",
"date": "2025-06-14T18:27:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Cameron, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2025-06-29T05:17:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "753790f8-214d-4fc1-b860-7ecac66434d5",
"author": "Richard Bonney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsKRLEHP0zsGZeLn30fQS7-sg_cNN0KxgxCnMe5WwMZin99A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-07T15:26:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Richard, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
"replyDate": "2025-06-29T05:17:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8c67c7c4-7295-4b8e-b627-cd1c9bdb362c",
"author": "Trinite Walte",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqjQreLhkRnFPyAqqBy-whEHdRVz5FMUaxwS8g47zsHqmzWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessica has great customer service",
"date": "2025-06-04T22:50:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Trinite, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!",
"replyDate": "2025-06-29T05:17:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "16f9ef66-b213-467c-8bab-44beb41a1897",
"author": "Jamarcus Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0zq2uq9a8Q8tx84LMk1IzD5o-vj1EkQ-h6z9EnTWq-fbYDNBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love Jessica. She was so very helpful, friendly, and smart. She deserve a raise!!",
"date": "2025-06-04T21:33:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jamarcus, Thanks for the great review! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. See you next time!",
"replyDate": "2025-06-29T05:17:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d1c9ea94-bbcb-4194-8c27-895f96dbfb15",
"author": "Jeremiah Hoard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxH3nbgzItnJPhV8zxxbMflsurGpYIMbfmNWEBRONdtAtUBvg6=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-04T21:29:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jeremiah, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T05:17:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8584d4a9-58aa-492c-b68b-d94f4b63df76",
"author": "Barbara Magee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1SeUvVIfck5KTG-DuRVlaHBeqDanMVcEY2mTnsL3fRv-94Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-03T20:44:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Barbara, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2025-06-29T05:17:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cbce8030-3ab1-4837-9e96-12d97a36934c",
"author": "Brittney Seaton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEPGZ-eQ5QpTkv9C-9d46_qPLuJ9_B4RV6rPQwZYZEEd6sA1U=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessica was beyond helpful. She has a very beautiful spirit and has a passion for what she does. This is definitely a good place to rent.",
"date": "2025-06-02T13:52:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brittney, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
"replyDate": "2025-06-29T05:17:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "212317c9-be85-4564-80af-589ee93d38b5",
"author": "Kayla Liddell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJ4TYIRTdYp_pv-VpbE14MRWgPLAnkbxpJa4Z6tJhwj1L1yw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful wonderful service! Jessica was extremely helpful with the move in process and made it very easy! Thank you!!!",
"date": "2025-04-19T20:26:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kayla, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T05:17:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a11b59f1-9286-4625-959b-4f3d8d040567",
"author": "lisa dixon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIanpjp66DKFD0ZU0N8ZU59EjPEseE9SE8e-sK1meaGRVz2rw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-04T06:44:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Lisa, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T05:17:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "93ed23fe-ba7f-4f60-bb04-95e1273c809e",
"author": "Briana Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLytWoAwHOwPdm182VDHC8W5JgvNSg5l9zmijIO0x4t5QtrUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and very affordable!",
"date": "2025-02-07T15:23:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Briana, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
"replyDate": "2025-06-29T05:17:38.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "9287c7e3-0233-40ad-848b-75ce17e3207d",
"author": "Anjelique M",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVh9Oszqdqr02pz9v5QVkR_XYHGgVqUjugii2xdGISJ3-jG7BD4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-18T15:43:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Anjelique, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! We're here for you anytime!",
"replyDate": "2025-06-29T05:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "737e0383-1297-4e00-abeb-47c43d4adae7",
"author": "Austin Gray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzIeaUaRh_qbAk50QdDJtvoK5Gl-OUwlNf-nLkZ4p__yHZ8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessica was very sweet and helpful!",
"date": "2024-12-27T15:45:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Austin, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T05:17:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fbad1046-d57a-4eb9-b38e-b50e63dead99",
"author": "Gail Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIySmOtuvZ_EURyuSy6fu21n10VYFouOn6zDUUDs2xZbrzOMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice staff. Patient with me when I was having financial hardship.",
"date": "2024-12-18T01:41:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Gail, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.",
"replyDate": "2025-06-29T05:17:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "14d8b761-4eeb-48f4-9e47-465088ebb91a",
"author": "Raymond Roy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2bS0vsl7noIkI5Ju4mMc6qn9Dz9wfGRvs53Cik_RaGjc3Zw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and nice office staff they answered all my questions. Mrs Jessica was super helpful. It was a pleasure to deal with her.",
"date": "2024-12-13T20:06:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Raymond, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. It was a pleasure to serve you.",
"replyDate": "2025-06-29T05:17:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "43a1dbf0-7f95-44ec-b44b-40cbded57d25",
"author": "Shanta Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYDDo0SMucPI_uSGZwv2tc8LatcsjjHdoCOqs8eKONz303qao=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessica was very polite and informative of policy and procedures of the storage unit. Her\ncustomer service skills were very warm and welcoming. The world need more people who convey great integrity. Continue hiring valuable employees.",
"date": "2024-12-07T18:26:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shanta, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!",
"replyDate": "2025-06-29T05:17:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bf39d475-4ced-49c2-95bb-e557a9be5a9c",
"author": "Garlaina Bradshaw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJz6R6UbKYox7T_t3VV1w15BtB9O_xhE3Q9GFlfgqwg4nDaww=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-11T20:44:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Garlaina, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2025-06-29T05:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2dea22c1-0d08-4f41-a413-bb2c1f5f1cff",
"author": "Danny McElroy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlhqbHNdWJvh3Rn1mYPuM4V4G_I1bVK383K05K9LOIJiDO2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and called me back Immediately! Jessica was very helpful and really made my experience and emergency situation a positive and accommodating!",
"date": "2024-11-02T21:59:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Danny, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!",
"replyDate": "2025-06-29T05:17:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a2a6a9c6-88fd-4ce1-8c02-bcc7a947db93",
"author": "Josh Donald",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsjBPXzQIOeKU8LygyTskxR7dMOBhs_wrdsD-DQgl_BeITZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The process of getting a storage room was made super easy by Jessica McAllister everything was explained and the process overall was a great experience thank you for this wonderful experience",
"date": "2024-09-26T21:25:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Josh, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! See you next time!",
"replyDate": "2025-06-29T05:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e0fafbdf-08c1-4f2d-9e75-59132dbf401f",
"author": "Mike Stocker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRklVy8lg8R6UpG5tyxHTGaBa8dJ2_r9VgORpn6NuIDqNdlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, great attitude",
"date": "2024-09-24T21:40:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mike, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. See you soon!",
"replyDate": "2025-06-29T05:17:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ebe0caa3-26ba-43f0-9ce8-7c4dcbe13637",
"author": "Winter Goza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4sqIBnFum1-izR_NSqC2OM6WztLPRqAwCDinfh6LSHcqUkl4L=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-23T19:13:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Winter, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!",
"replyDate": "2025-06-29T05:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e538df59-ad13-4ecf-897f-c46961e78cce",
"author": "Kimberly Edmond",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAggQuvKbs4NxOAxMTLf4bJmPjXN0EwnCd5SmjemNQI-1V4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Jessica for finding use a storage. Love it",
"date": "2024-09-13T19:11:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Kimberly, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. Hope you visit us again soon!",
"replyDate": "2025-06-29T05:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0e52de13-5ed0-4e87-a381-675c1fcff050",
"author": "Alice Hancock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLg0AHYLxMpIuolNsT8srYC7UcRkobgnXCTyvFAiKCLqaOUhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessica McAllister was great to me today",
"date": "2024-08-24T18:07:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alice, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!",
"replyDate": "2025-06-29T05:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9cce98c4-94ae-47d8-ad8e-193798afad70",
"author": "Deana Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvtTq5LamGBfqAZvfM7fIc-D6fgksFfagBHx9UmaeqDMDpZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Service",
"date": "2024-08-16T14:07:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Deana, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. See you next time!",
"replyDate": "2025-06-29T05:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ead54cf2-6cd4-431f-985c-0b9e33e10fb5",
"author": "Joey Dantin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoqUPxz5Br9Qj5L_wJjbtqY6_Vqsc-3fQCJp0MtR7naWJnZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Jessica at the Florence location was the best she helped with every question I had and showed me exactly where my unit was.",
"date": "2024-08-11T19:51:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joey, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2025-06-29T05:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "837bbe0e-4418-42df-b415-d657beeab74a",
"author": "Rochelle Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPVgTqeVJ0L6sOefEiMwIbbsF1Of0eMp2G60raHx2cvjWzrfpx5Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ms. Jessica was amazing. She helped my family with a short notice unit. She was super sweet and professional. She even called me the day of move in just to check on me as she knew I was traveling in from out of state. I highly recommend coming to this establishment. She made this process a breeze.",
"date": "2024-07-20T20:27:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Rochelle, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! We're here for you anytime!",
"replyDate": "2025-06-29T05:17:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e4be779c-7aae-47ec-844f-901b87f2b8d5",
"author": "E. Michele Bennett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0ZILPXs4_mLBISWK9PTfDrOypgzUrgY5BnAt3eTaBj9R1UQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessica M was awesome! This is a convenient location and the storage space suits my needs perfectly. If you are near Florence and in need of storage space, then you absolutely have to call Jessica and she will get you taken of quickly.",
"date": "2024-07-01T02:54:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear E., Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T05:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b1305b20-e251-46b6-8bbf-3f1b17c4221c",
"author": "Nick Steen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAU0cEVOOPtpJaZOgXdXyKSE8b1E6iqgj1ol7z4NnsD-HlHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent",
"date": "2024-06-26T15:45:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Nick, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2024-06-29T05:17:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "35774fff-e6a6-4e55-96f3-2c8a979b9b5a",
"author": "Laronza Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNy1khCl6vyM0eQ05SGxQ8YZBCieoFjILUB6D6Nh1BkPrgf7v4wQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Trying to move..summertime…. MISSISSIPPI! Best word to describe it is frustrating. I needed space and I needed it bad. I called Mini Mall Storage in Florence, and talked to one of the nicest people I think I’ve ever met in my life. She was very polite in answering, and very informative when telling me about their units available. We did business over the phone, and I was able to move my belongings in the same day. I went to the office, and her demeanor was still polite. I would recommend this place to anyone. Just call Jessica McAllister, she’ll get you all fixed up.",
"date": "2024-06-25T22:38:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Laronza, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
"replyDate": "2024-06-29T05:17:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8a4bf849-f9c7-432a-8e9e-e815544c9da6",
"author": "Wiley Hardwick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVZ-EgWL4JJ7dU1aW3IIwMOuExltHBDgjCigUNBNuofaFN2RZl=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Friendly service. The employee showed us two units, a10x10 and a 10x15, we decided on the 10x15. Told us about the rental agreement showed us the locks that we could buy. We had gone to several other rental properties before stopping here the other ones customer service wasn’t very good. Jessica helped us very much. Thank you Jessica we appreciate your help.",
"date": "2024-04-16T18:30:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Wiley, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T05:17:39.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "0cbee2ba-1d45-49d0-b758-de6698c82351",
"author": "Joseph Castle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOC0Foopr4JG-eGCLPKt6rb0uAsjhaZLz2vipfIXIH-6Y58A=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were nice and made sure I found the right unit for my needs. 10/10 would recommend.",
"date": "2024-02-03T22:23:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Joseph, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2024-06-29T05:17:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7eb1c833-fccc-4ef5-a863-0e0913c5771c",
"author": "markita Lynn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXUtG6X5CPTZqYG1_folSLHZ9vdYiyKDd53g25r7aHOG-6al1a0Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The service Jessica gave me today was wonderful! I never had someone take there time and break down the renting process to me like she has. I will definitely be using her service when moving back home!",
"date": "2024-01-27T16:53:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi markita, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.",
"replyDate": "2024-06-29T05:17:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c86b2f9d-b314-4357-9526-3e231aa55f29",
"author": "Daniel “DBoi” Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX951RHoWSiFpd4n4PGmSOMOkAEd7xWzjVnnj2tMFNM0qBaVt7uMA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice place",
"date": "2024-01-20T07:42:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Daniel, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We look forward to providing you with more great experiences in the near future. Hope you visit us again soon!",
"replyDate": "2024-06-29T05:17:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eb47caeb-321d-44bb-9beb-4a4ab729f8a8",
"author": "Joseph Howard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUEegPgEvIfXlovk5_whDAnOzbvQzyb6mSVTXqpbH_nKcQPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The online reservations, the move-in, and the staff help to get our storage needs met was a relatively seemless operation. Jessica was the most attentive and helpful person I've ever met of all the people I have integrated with that work for a storage unit facility. Any questions and things that needed to be addressed were seen about and were attended very quickly, all with a smile and customer-focused attention. The unit we chose was perfect for our needs. The unit is easily located within the property, ample enough parking and maneuvering room, and access in and out of the gate is superb. So happy to have found this place!",
"date": "2024-01-02T22:50:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Joseph, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. We're here for you anytime!",
"replyDate": "2024-06-29T05:17:39.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "8288d7ea-f213-4e2f-9638-87e3f46f0548",
"author": "Corrie Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMf4guHJDapdL4351nJCKywUobavtCq8eI1ETYD61piaSUsmgq=s64-c-rp-mo-br100",
"rating": 5,
"text": "I failed to submit this yesterday, but wanted to be sure to say ‘THANK YOU SO MUCH’ to Jessica (& Tiffany 😉)! After more than 4 years, I was finally able to “move-out” yesterday, & these two ladies were phenomenal in making this happen smoothly. Furthermore, not one time during the stay of my personal belongings, did I have any issues. I am forever grateful for Jessica, & Mini Mall Storage!",
"date": "2023-12-01T01:13:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Corrie, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
"replyDate": "2024-06-29T05:17:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73cb49ad-a701-4e66-9d86-40e862cc6a82",
"author": "David Morgan Crawford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBjqAoRTW8nNUFxymFrx-SZVgUYEZouCSnOaLH2KrXTuaBgUW0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessica and Tiffany were great today and fast friendly service",
"date": "2023-10-25T21:36:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi David, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!",
"replyDate": "2024-06-29T05:17:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "81b42f5a-2fbc-428a-9f19-607f9ce447bb",
"author": "Don McKee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJf_TFsL7B3Q0gAlchBZ7OE5QDnoHilj8SFDHdpZEba5ZP5RQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-24T13:23:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Don, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T05:17:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eef92362-6fed-4ed1-9467-2ee57e27b33c",
"author": "jeramy cox",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9qCK9D0TtmFFlWwt24Zgj3pQlqmKQ9RKMztHT4SKu3IQg8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-23T19:07:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey jeramy, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T05:17:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a1fc6746-78c9-4fe8-9eae-eef028c3f73a",
"author": "Kathy Little",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0z_HvZuNbPzPHAzDAJMNPIFpHzNDh6FWBLTrSueWEfI_XdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessica and Tiffany were very helpful and friendly. The whole area is clean and easy to navigate.",
"date": "2023-10-11T21:11:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Kathy, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
"replyDate": "2024-06-29T05:17:39.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b0170c7f-e125-4405-a031-71b4b2c1226d",
"author": "Mary Weber",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwcDLbbeO3VeHThGc4gSLkwP0E1SVG453Z8xDRsGgaHJYRMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tiffany (store manager) was absolutely amazing! She was so kind and great at her job. She got my husband and I in a unit within 5 minutes. The unit we are in is in great condition and very clean. Also, the price is unbeatable.",
"date": "2023-09-30T18:25:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mary, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! See you next time!",
"replyDate": "2024-06-29T05:17:39.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "677bd4e4-daec-4c81-9fc2-adea4fdd74a0",
"author": "Lawrence Tucker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZmEkEqM8hgzedffCn84brQdNrIG8-Ix5yCjM_GyG_rD8fsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeremiah did a great job insisting me in getting a storage unit",
"date": "2023-09-07T16:16:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lawrence, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.",
"replyDate": "2024-06-29T05:17:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2f42f0c1-6c6e-429d-a737-5fdf53478f7d",
"author": "J Ad",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2CKzsoIs_6_QON_CGAp4wwxxeVgKlL4liKObAgRi7s5WEyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good value. I will be a repeat customer.",
"date": "2023-09-06T19:11:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello J, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T05:17:39.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "053df36e-d52d-4cd9-b630-42ce279ce70b",
"author": "Melissa Ayres",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3f0s12vELUa7lT4H5aS6pl4trfhXe-o85fz-cNDgxmeSMVA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2023-08-22T16:45:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Melissa, Thanks for the great review! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-29T05:17:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8dbe13fb-ce2a-464a-9262-fd219a0e02cf",
"author": "Karen Gilham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCxygXJGYW7usKXGxD-nsuDJ4Il-hEM4QNBogELWptKSlmjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly team!! Had a storage unit for years and always helpful.",
"date": "2023-07-14T20:07:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Karen, Thanks for the great review! We are so happy that you are enjoying Mini Mall Storage - Florence If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2024-06-29T05:17:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2f6923f8-7839-433c-b463-f0682718490e",
"author": "Undrea Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4eoXrmYr4Wxoc2nvZKCQ9iNOfWU4DGDdneMLewIm8_UfLUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a job to do @ Mini Mall storage. I was totally left in the blind about the entire task. The facilities manager Karen Smith took out the time to personally walk the entire facility to make sure l was in the correct area, using the appropriate materials, & assisted me on opening jammed units. I will definitely NEVER forget it June 30 2023 Florence MS heat index 112, and she came from behind her air conditioned office to assist me in the blistering heat. AWESOME",
"date": "2023-07-12T20:01:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "It's such a great feeling to know that we left you with such a remarkable impression of Mini Mall in Florence. We're overjoyed to see your rating and truly thank you for sharing!
",
"replyDate": "2024-06-29T05:17:39.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "f5519eaa-70a3-4821-bc1e-9e2e860f9ebf",
"author": "Atalya Easterling",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6Ewh9rWdBZkN01IZVEqtxM_oewl0mGRXz2Udw3O08S5A_ZbHaJg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and cheap fast and easy process. Big thanks to Karen Smith.",
"date": "2023-07-11T21:02:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Atalya, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
"replyDate": "2024-06-29T05:17:39.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "391d7f42-6481-4b49-811b-cd2e3fdfd90a",
"author": "Daniel Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvurj0rl-LZceR2V0wiW8MYZrRv4sXryVA0QuvG85A0sp1wFo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great help with your in finding what size unit to get. Thank you",
"date": "2023-06-15T16:00:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Daniel, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!",
"replyDate": "2023-06-29T05:17:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "031a7e09-c08f-4883-83b6-b8ff083b5a91",
"author": "Dream Maker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVftPZ_vudm1ztQu6rkHTieyJbcwdA5uWp_P-BhU1Z_H966qT2rMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jimmy was very helpful, and pleasant to deal with.\nGreat experience",
"date": "2023-06-07T18:49:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Jelly, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2023-06-29T05:17:39.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4dc5fb78-9562-43f7-b1c2-dae20b453d4b",
"author": "Mary Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWr3KXwm5aEV_eWLbdIph7j6TbR7I9docaQ39GxabOfBs3fX1k=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love the Minimall team. Miss Karen is so kind and suggested things I didn't know I needed. She is a storage expert. Nicol was a delight. Awesome awesome awesome!",
"date": "2023-05-31T17:00:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mary, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!",
"replyDate": "2023-06-29T05:17:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f57e462e-ff5c-49a6-aaac-c76eaaa59a87",
"author": "Branden Pete",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGaTPisW6jcCY1Wa3tVjNnNnZWgymq0AdPxp7K6MfMR6Kg5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Karen and Jimmy were extremely helpful! They made acquiring and transitioning into the unit extremely easy. They were amazing and I would recommend them to anyone!",
"date": "2023-05-10T21:15:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Branden, Thanks for the kind words! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2023-06-29T05:17:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c736eb32-7674-4cfa-8e86-32f10ecd0453",
"author": "Katherine Stubbs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIL3yielYiAf3lD1Y0e9cSNDwy0c43XHmY4xlaknCXvWHdfqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Jimmy was extremely helpful and resourceful. The experience was altogether great and welcoming. I feel comfortable leaving my belongings in this facility. Would definitely rent again after I’m finished.",
"date": "2023-04-26T20:26:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Katherine, Thanks for the kind words! It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
"replyDate": "2023-06-29T05:17:40.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2bcb4304-f801-44e8-a28c-cc869afe31b2",
"author": "pam case",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzmNsdBy750vAvYuRIWaG2c2N2z0gQYCNwQkQ0xr6yq1xdHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-25T18:12:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "pam, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2023-06-29T05:17:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eb0e0c4c-382c-401a-a58c-0f13540983c4",
"author": "Pierre P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQk3W5bUsd6Gc8VUfwRVkHtRXqgO3h3-wNkReYhGlE6ltpuw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage to rent. The facility is clean and safe. Jimmy and Karen are very friendly and helpful. Definitely recommend.",
"date": "2023-03-23T17:38:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Pierre, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! See you next time!",
"replyDate": "2023-06-29T05:17:40.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d56eacc1-5932-43b1-b1aa-847b9572adf2",
"author": "Suzanne C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGl8hju5IZ3s1TcluNFqi5kvG-D53wy9-tEhN76JhgLzbc6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jimmy Smith went above and beyond to help me secure units . He was so personable, knowledgeable and kind- a true life saver !!! I don’t know what I have done had Jimmy not saved the day . He is a Blessing. Thanks so much Jimmy !!!!",
"date": "2023-03-15T23:52:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Suzanne! We’re so glad you had a great experience with our team and are pleased that you have chosen Mini Mall Storage Properties to store your valuables.",
"replyDate": "2023-06-29T05:17:40.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "f0d8e44a-18dc-4ad0-9127-7445a9c01c18",
"author": "Hawk Crocker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5DclQ2xHGXM2ydDyAVL_00vjU-RayLpLexOlgROywP8kuxi8t=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-18T21:49:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Hawk, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-29T05:17:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fccddbd9-3089-4427-9928-f7fc0475d62d",
"author": "malloree brewer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWby2TjfNFtut-yb_OAhxEZi_MNVT3794NLOl0_TiMRWGPvWfKx=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-15T22:54:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey malloree, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-29T05:17:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "57274bd8-1ed3-4ba7-94c6-2c7f109b9a2c",
"author": "tim sebren",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9QBrS4rYQmI_ZRSwuGiKSjs5tRx5S1G5mFxPPFvAb4MTiWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place had great service and were very friendly and helpful.",
"date": "2022-11-22T19:02:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi tim, Thanks for the great review! We're thrilled that we left such a great impression! Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
"replyDate": "2023-06-29T05:17:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
}
]
}