{
"summary": {
"average": 4.5,
"total": 57,
"distribution": {
"1": 6,
"2": 1,
"3": 0,
"4": 2,
"5": 48
}
},
"reviews": [
{
"id": "df8033cd-0a60-4378-8cf0-c9858462edcf",
"author": "Michal Calvin Caraway",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4mNmMO8Kf1WpdNL4L-Y8ZinPub5jnQl5cz6Ki5Cf8ab7n47Mo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Quick and efficient service with Emailed contacts is almost above par! Only way it could be more efficient is if they had the DocuSign App that already utilize Biometericks to sign contracts Via signature and fingerprint. Other than that pretty good!",
"date": "2025-08-28T18:54:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michal,
Thank you for sharing your positive experience. We appreciate your suggestion for enhanced efficiency and will consider it as we strive to improve. We look forward to serving you again in the future.
",
"replyDate": "2025-09-24T00:17:33.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "65dba852-c2d5-4db0-896b-457139c88854",
"author": "Tonia Easley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyuH1M-uywyPhrcuGF0W9KxLMTeCEctLq8izloj4RLeVoD3s1cLw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Great place to get a storage very understanding staff",
"date": "2025-08-13T11:47:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tonia, thank you for your kind words! Your feedback means a lot to us, and we look forward to continuing to meet your storage needs.",
"replyDate": "2025-08-24T00:17:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ae7becc3-259b-4e18-bb09-f25153715b41",
"author": "Jeffery Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUX5DomCJB_gJYDbNq77qPqTWUCvJOVRf4-YNRd6R_YZVEZlHIG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini mall storage in meridian Mississippi is very convenient they are very courteous and their rates are affordable I would recommend them to anyone needing a storage as the security is great they're very clean in a very good area",
"date": "2025-08-08T17:58:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jeffery,
Thank you so much for sharing your positive experience with Mini Mall Storage in Meridian, Mississippi. We're thrilled to hear that you found our location convenient and our services courteous and affordable. It's great to know that our focus on security, cleanliness, and a good location met your needs. Your recommendation means a lot to us, and we're grateful for your support. Best regards!",
"replyDate": "2025-08-24T00:17:33.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "a4e44906-f8f8-43b4-9263-e73c2f287e6e",
"author": "Jessica McAllister",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyNWrfxFx3b7ZH17bHyVS6CdJxjJeGk7XXm_riP3knE_NhbGeatg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-07-31T17:22:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jessica,
Thank you for the perfect rating! We're thrilled to know you had a great experience. If there's anything more we can do for you, please let us know. Looking forward to seeing you again soon! Best regards.",
"replyDate": "2025-08-24T00:17:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f9f162b6-765b-4f93-a12e-f35016202f05",
"author": "John C. Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKK0mpfF_seX-g5-UJvdtf9yRUdl1He4ckrrbF_DA4sWHxow6gi=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-13T16:48:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:17:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "119ac71e-0d3f-4427-a6b6-1637203c9676",
"author": "Roger Welborn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcYGwudpEWiXDGi5B-PzzHZMowkpHkQzUihz-5N9xS7eeY-VA7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service and good Prices.",
"date": "2025-06-07T14:22:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Roger, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2025-06-24T00:17:33.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "cfe3da42-7c20-4c55-a6e0-abccb4b34ee1",
"author": "Cassandra Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7fFgvOyCS3WGqYanSRvudBnQfzNpK7opuAzEApukCQkTVeiWD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean reasonable prices and great customer service .",
"date": "2025-06-04T23:58:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Cassandra, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2025-06-24T00:17:33.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "d403c95f-f9a6-4112-b40b-23be9de0c338",
"author": "TDMOORE",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqpOZXnt0hus8cYWU5z231U1QRjs47afB7JMmIVzVrL-TAmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "MS. JESSICA WAS VERY HELPFUL IN MAKING SURE I WAS INFORMED ON THERE STORAGE\nUNITS, AND WALKED ME THROUGH EACH STEP. I HAD A GOOD EXPERIENCE",
"date": "2025-06-04T19:40:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey TDMOORE, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. See you soon!",
"replyDate": "2025-06-24T00:17:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cbc7a56e-9f3c-4f33-9d8e-1b32839c414a",
"author": "Marshall Wellborn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKK1M_jVs4x2e-YogULY7HWiRlPND7RF021dTJTM6_cSexltw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessica was phenomenal at answering and getting me in my unit and moving in less than 15 minutes! Job Well Done!",
"date": "2025-04-30T09:57:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Marshall, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. Hope you visit us again soon!",
"replyDate": "2025-06-24T00:17:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "97c731c6-f885-44dd-aa29-fd06817b02b8",
"author": "ItsaBbb Cole",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlXzOjam1hqF4qrfeXMjLYsBu1YHMnaR1xGXnCT7PKD4lJ5Muf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and attentive, I have been displaced from my home for a short time and they were very nice and knowledgeable.. Ms Jessica was my csr and she helped me to the fullest.",
"date": "2025-02-19T18:42:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Britni, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T00:17:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e0101968-add0-442b-b7ee-8962e9672f59",
"author": "Terrie Cox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-H0Q7RPQ3lOTJhhfO-lFfHQdch0crDNIHqF77wVDVI4sdZzC-=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lady that helped me was excellent. She was able to wave the fees she was very knowledgeable about what I was asking her. Thank you",
"date": "2025-02-08T11:53:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Terrie, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!",
"replyDate": "2025-06-24T00:17:33.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2dc2bfc3-3c1c-4d7d-9a2e-f7654ad9798d",
"author": "CHASE",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxBu25kuTcAym8BF6kcmk6pYJ6jrz5Ct_fuMZVi0qefQDLTr6cbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service that I received from Jessica was A+. Evrything was explained thoroughly and all questions were answered thoroughly. I recommend mini mall storage to anyone needing storage. Professionals.cant ask for anything better.",
"date": "2025-02-06T20:58:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Chase, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. We're here for you anytime!",
"replyDate": "2025-06-24T00:17:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5062c9d7-f747-4a3f-9d26-becb5c0c9cfb",
"author": "Marie Morgan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFbqwLPoXnpfE67d0F1FIEr8c-pUuV0O60SEfJNdrRFOVJVrjCCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessica was really nice and was very helpful.",
"date": "2025-02-06T20:25:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marie, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T00:17:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d4368549-2928-41e0-8ebc-d6d2aa34b345",
"author": "Jennifer Barrett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUn7-GrnTmHo3N539VVf_YAjKtLbXhG2E_jOt4_3LqnAsuTITg6yA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mrs Jessica McAllister deserves a customer service award she is so very polite and she got me in a storage building quick and with no money down got me signed up quick I give her 10 stars and would recommend her to family and friends",
"date": "2025-02-04T22:27:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Jennifer, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:17:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "52c212d4-a888-4ea1-8314-d6356c25263c",
"author": "annette johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4tycafX4WaMilO1KzwrmVRcn8qlxM6KJRjvbwWSMxeY09KyPG=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jessica is awesome, so nice to have someone actually answer the phone and provide \"real customer service\" in assisting us with our storage unit setup",
"date": "2025-01-23T20:45:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Annette, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! We're here for you anytime!",
"replyDate": "2025-06-24T00:17:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f9eb0287-eda5-4f8a-ab36-8ed4a165044f",
"author": "Kendra Rutherford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhr_M8QXL-5Ku3PeLY2hmIvZdIfbZe6YIFGFJQKLjcqqEL1TF9=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-22T19:08:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kendra, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:17:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b955b60b-1e13-41fa-adbd-d95cdc946df8",
"author": "Joyce Boyd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYPtFUDsc7ZfLOhBw9rRg-yy-CpDwoGIVnigpZH93Gr_SPqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms.Jessica Was A Big Help With Helping Me Rent My Storage, Very Kind, Respectful And Professional The Whole Time. And This Was A Last Minute Thing!",
"date": "2025-01-17T23:37:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Joyce, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. It was a pleasure to serve you.",
"replyDate": "2025-06-24T00:17:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6e16abda-16b6-4902-babf-f5d3fd5ec9b1",
"author": "Ashley Abbott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgxPiWjZdyxjV3wS6XfWLy5BqwRNPtL6-I9BBGV6xHsdyIOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessica was amazing ! She really helped me out BIG time while in a bind. Definitely a great employee to have. Wonderful experience!",
"date": "2025-01-17T21:41:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Ashley, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
"replyDate": "2025-06-24T00:17:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6addbff5-df8f-4aa6-9685-99b1456045ea",
"author": "Anna Sisson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrY18OOCOULL-u__h6FW5pkFH8B6CCg4y_pCt18v3S6KZjSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-13T20:09:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Anna, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. It was a pleasure to serve you.",
"replyDate": "2025-06-24T00:17:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d722c43d-f8c3-4a2e-90da-0a5ce0a48015",
"author": "Mitchell Stower",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjXt-gMRQ27CZ69GpzG07XETNas1vkUaIaxjPEvKTs1gtasg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-09T20:26:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Mitchell, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:17:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1510bad3-01e9-47b2-923c-e59d1906e75f",
"author": "Samantha Rankin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxk7Sd3Oz8-pnlqekC67jPUQo_WUzgsPvBbQ38zATrZrkA9d0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessica is amazing! She helped me with a easy transition to move. Tiffany is amazing as well! Great customer service!",
"date": "2025-01-08T22:05:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Samantha, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!",
"replyDate": "2025-06-24T00:17:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "413b7668-03bc-4ac6-8cd0-c684af524820",
"author": "Michael Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWS-jWnWVDbtlLiGPON9JNam5rIciyHxNEy3dxyGjus2EIjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessica M. was great! I didnt wait on hold. Talked a person within seconds everytime i called. She stayed on the phone with me a couple minutes after close making sure the space was exactly what i needed. And called the next morning to check in. Will uses this company anytime i can!!!",
"date": "2024-12-20T14:51:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michael, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:17:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76df0ac8-9de3-47b2-81d5-76e09f0bd1ab",
"author": "LaJayleen Hutton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQ2i_XUXEQd9Wwnx2NZmARLvAi-DdJTqo30mUVyBUbR5H6eg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessica was great. She gave all details and answered questions clearly.",
"date": "2024-12-10T17:23:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Pretty, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you.",
"replyDate": "2025-06-24T00:17:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f01ff267-85db-4d2e-a857-bc1f4b8e2313",
"author": "Seth Howell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSfFkXYTnigXZvUUenfIGcsK68RFo-Zpp_KvoNIuZ29XW31w=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager that helped me out and spoke with me, I forgot her name but she was very kind and helpful for getting me a unit. I definitely am very glad to do business with you guys and store my belongings in my unit to keep them safe there. I really do appreciate it so much and I look forward to being a great tenant and keep everything good. I will be glad to give you guys five stars!",
"date": "2024-12-02T16:46:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Seth, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!",
"replyDate": "2025-06-24T00:17:37.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "c4dd37da-86b6-4cc3-a6de-38776282f797",
"author": "Kymo Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDoSK953EN2IiG6B9JbQL6Enl94pJ1wl5IA3LGNSQgVwcX1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-27T21:24:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Kymo, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2025-06-24T00:17:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fc6ca7a1-5881-43bb-af47-747dca99615d",
"author": "April Pierce",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU60fDy45P6eJ1cAM8Xjif6mwElNcYBR3-BelmXfyYh2I6XfMM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful, very convenient and very sweet management",
"date": "2024-11-11T15:27:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "April, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:17:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2f928438-3d8e-4d77-8b05-d2cd8592c7b6",
"author": "Felisha Burton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILWDKKW5rGmQ8rrQ5W0ZJ8YQsNtEE2awLzg8UOyGkfTjgXLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I RECOMMEND MINI MALL STORAGE TO ANYONE .CALL AND ASK FOR JESSICA .SHE IS VERY POLITE, REASONABLE AND HAS GREAT CUSTOMER SERVICE. SHE WILL ALSO FINISH YOUR PAPERWORK FAST AND A TIMELY MANNER.",
"date": "2024-10-31T22:28:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Felisha, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2025-06-24T00:17:37.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d96ef364-9af0-447d-9fec-d0ee42143b68",
"author": "Betty Andras",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhKQrhBTmFvbD41oaG-QPnBnBBOTqoTH8jdClVHYMgvfiUmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a bittersweet review for me, my mom had 2 storage units that I wasn’t aware of until I checked her phone and noticed all of the miscalls from the company, my mom had passed away in January and we were trying to get everything in order so at first I just thought they were spam calls, so I ignored them until they just kelp coming, so I decided to call back and to find out she had 2 storage units with them. The storage units were about to go up for auction however after hear of my mom passing, mini mall storage was amazing to me, they let me purchase the units at a low price and I was able to get all of my mom’s stuff. It did take me months to go through everything and I didn’t mind the extra payments that I had to make in order to keep her stuff safe until I was able to get everything. If you are looking for a place to store your items and looking for a place that actually does not see you as just money in their pockets, go for mini mall storage!! They are amazing!! I will be forever grateful to y’all! Thank you so much!!😊",
"date": "2024-10-31T22:20:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Betty, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T00:17:37.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "cac89e0c-8393-4be3-b326-7cadb74559d3",
"author": "David Woodall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXuO9gxegxQTWauPw_U2shpvflrCWMfsqDb_0fvZOHg7-T3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Incredible customer service",
"date": "2024-10-08T17:34:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey David, Thanks for the great review! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. See you next time!",
"replyDate": "2025-06-24T00:17:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "67ea5431-9127-4e3b-ae4b-53d53c794592",
"author": "Tina Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURVxvMBYm3oP_A3UtOkI9GWR5NOdyxk5Y_5QL5jYhWvZ7i6iA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience",
"date": "2024-10-03T18:19:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Tina, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2025-06-24T00:17:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d1871cac-ca48-4a90-a81d-19d614ea828e",
"author": "Brandon Whitlock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDQFsfikSkVjxxEGrSDziTq6T5gFFZa1xHOi_N7MouNFrBxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome people! Seems like they enjoy helping others!",
"date": "2024-09-25T17:22:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brandon, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!",
"replyDate": "2025-06-24T00:17:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "732d33f4-c819-4313-96d7-c8225e83c336",
"author": "Libby Cook",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSUtVY_Zn7OVdbYo1T2xF2Q7oVzRU96gaKmXqExPrHIof_3jIZKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service! Very efficient rental process!!",
"date": "2024-08-31T15:32:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Libby, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! See you next time!",
"replyDate": "2025-06-24T00:17:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c79c47d5-b7ce-4924-b98e-227128131acf",
"author": "Karess",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgIWK2bthi3OltjkRWdBdKOsiNbvEbVbze4gcHrsFLTu9C9Ey8=s64-c-rp-mo-br100",
"rating": 5,
"text": "The management of this property are very helpful and professional",
"date": "2024-08-20T14:53:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Karess, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!",
"replyDate": "2025-06-24T00:17:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7d5ffcb7-dd74-41a5-ab74-74135e6dedf4",
"author": "Felicia Reed",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJTWlpKoc4QdvEv1ykwrhEaHPftRNnZCU7D0-D4f7-BowHa_Cy=s64-c-rp-mo-br100",
"rating": 5,
"text": "They have provided me with excellent service Jessica and Tiffany were great",
"date": "2024-08-19T15:36:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Felicia, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2025-06-24T00:17:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3e63f527-8a66-47bd-941b-f427ee55f446",
"author": "Timothy Young",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKqn623wufWRpkR4S5ez0EvvmFLjexxjsw5aVZPY0zlwUTpA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "I made contact with Jessica we set up a date to finalize the deal and she was very prompt and professional.",
"date": "2024-08-09T16:20:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Timothy, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:17:43.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b41b7d80-3010-46b1-96d6-0ec3e6a5a469",
"author": "Lee Woods",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-tXzchTlz_WoGqNJ9KcSEfYqsa1fOzupve9FlnbFooeinJgP3SQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "It was a relatively smooth experience to reserve my storage unit on-line.\nI assumed was there would be an office on site to do the contract and payment but unfortunately there is not so make sure you take care of that prior to arriving in site.\nMy unit was not swept out prior to me arriving so if that is important to you I would recommend bringing a broom, just in case and also bug spray.",
"date": "2024-08-01T20:22:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lee, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T00:17:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5bf0d6f1-0e52-46cd-8f43-a3d34101c6bc",
"author": "Kenja Easley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWnxwKLU25re4ETgoYjLqMRp4o6AXoA6ej9hVs2WPe0xCcVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Hello, Im here to say that Jessica was so nice ,an helpful .. I called for storage n she gave me no problem nothing but kindness n help any way she could even gave kind words to me at a time like this in my life after losing my mom she spoken she deserve a raise . Thanks Jessica blessing to you and yours 😘",
"date": "2024-08-01T05:23:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Kenja, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:17:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5e8bdf48-5785-4bd7-a5bd-db999d057cff",
"author": "Brittany Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDLPOc7gcyyNypOfawT6zO9GnG-Kln58kCOmYUlwMCszGpdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The property is well kept and clean! Office staff make sure that you are taking care of to the highest caliber.\nProperty is well lit with lighting and gas security cameras. You have a code to get in and must put in a code to get out which helps with more security. I will always use this storage property in the future",
"date": "2024-05-01T22:45:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brittany, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. We're here for you anytime!",
"replyDate": "2024-06-24T00:17:43.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "f4d672c1-b2be-4f0b-be82-4cb18568071b",
"author": "Alaysia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWG3yPGZxWHRlJHgvYEjNkbt9oDHh_8QX1SBzKv55y2h5PE500=s64-c-rp-mo-br100",
"rating": 5,
"text": "I talked to Jessica and she was very informative and helpful!💕",
"date": "2024-03-21T20:13:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Alaysia! Thanks for leaving us such a wonderful review. We are thrilled that you loved your service. We’ll be sure to pass your message on to the team.",
"replyDate": "2024-06-24T00:17:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7453e311-fec9-4ec2-b459-73e501b4f3ec",
"author": "Asia Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwzirTsIrCGEITPsbl0JAa3_6AiSo67HjAsMHaRdVBUV_vslQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing Customer Service Very Friendly and Supportive The Rating of A Five Star Is A Understatement I Recommend Mini Mall Storages For All Your Storage Needs. Thank You Jessica And Your Employees God Bless You Guys",
"date": "2024-03-05T22:11:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello superkid, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!",
"replyDate": "2024-06-24T00:17:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c9ba2a3a-d6c5-4e83-8037-cb37962a5b89",
"author": "tanae king",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUk3QCBfsTPyH42EObkL7vz5XyHKEHc8nAW_kBfEQRmay5GY5N0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessica is absolute AMAZING!! Thank you so much Jessica for great customer service.",
"date": "2024-03-02T16:46:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello tanae, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. Hope you visit us again soon!",
"replyDate": "2024-06-24T00:17:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "95b0126c-c115-44f3-9c42-cfd9fe79571c",
"author": "Lesley Logan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKZ9KbhIi-1xlbQKV0lAxmE8peAIF8UVxmcD1KknkubMSvmLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service and was very professional. The manager at the Florence and Meridian locations is the best at what she does.",
"date": "2024-01-26T21:41:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Lesley, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2024-06-24T00:17:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "26ca1f02-e7b9-4c46-83e6-2c0e0080be45",
"author": "7thHEV 2ndCHANNEL",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWC64zyWgSOel3z0CcE1N7fNoVbV3QlH42kaJ2lFkeTWrvfbxSc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I loved my experience, they explained everything I grave detail of the cost and I even added a security fee for my stuff in storage just in case something happens.",
"date": "2023-11-14T20:37:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey 7thHEV, Thanks for the kind words! We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! It was a pleasure to serve you.",
"replyDate": "2024-06-24T00:17:43.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "dfeea10f-07d4-40e0-953a-df0ee3d243ea",
"author": "Don McKee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJf_TFsL7B3Q0gAlchBZ7OE5QDnoHilj8SFDHdpZEba5ZP5RQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-24T13:23:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Don, We appreciate the time you took to give us such a great rating! we are glad that your experience went well really makes our day. We look forward to serving you many more times in the future! See you soon!",
"replyDate": "2024-06-24T00:17:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "165ad429-3b0a-4fc0-abb3-62620238e947",
"author": "James Province",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkj18TNGTWKkKXaNc83j3qiRHp78bAl7OrwBaOdaQ5anjxlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jeremiah was awesome! Very smooth communication and remotely allowed me to enter and check out my selected spot for my RV. Registered in minutes!",
"date": "2023-09-01T16:33:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings James, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! Hope you visit us again soon!",
"replyDate": "2024-06-24T00:17:43.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "18f9dd27-3049-4dec-a0df-21b8ff0b2ceb",
"author": "Clint McElroy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjNOdjpTtT3_HhrR0ylK3LKF-NAtE1_5UAtH_l4KsSIxYGzCh9=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-07-13T19:12:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Clint, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you.",
"replyDate": "2024-06-24T00:17:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eefebf0b-12c5-4ee1-b128-ee9a6dc8a06b",
"author": "Tracy Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI78jWvrCUGuGdOIahioRG2VtSp6wb9lJ76un4aS-F_r1XPsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jimmy was very professional and helpful.",
"date": "2023-06-10T14:50:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Tracy, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-24T00:17:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ed02d2dc-d3a2-44eb-8fb4-ccdfc61c5fd6",
"author": "Gloria Green",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIN-X6lhsyZ_ZOQZ9SzxfSj7WzB_IrV2nEEcqqF9blqv_INpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The associate that took very good care of my every need was Mr Jimmy. He came to Meridian, waited patiently on me and was passionate about what he was assigned to do and showed me compassion.He made sure the unit was clean and made sure I had everything I needed to have a solid experience by renting from the company he represents We talk extensively about, life, liberty and the pursuit of happiness that can only be certain through Jesus Christ.I also heard him talk on the phone to a couple of customers and he had the same passion and was just as compassionate to them as he was to me.",
"date": "2023-04-17T14:28:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Gloria, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-24T00:17:43.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ec078bde-b1f9-4829-87a9-331113c32b8d",
"author": "Geendolyn Guidry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkNVSuIz-bRwxEblTntgHWdDg2e8ugzqgmU3CJMVB2wmSeJw=s64-c-rp-mo-br100",
"rating": 5,
"text": "These Gentlemen were Great🙌🏿 The service was Amazing and I am Overall Tremendously satisfied with the way they helped me. So Grateful that I found this Facility💯 Mr. Jimmy went above & beyond to make me comfortable, and I really Appreciate that!!👍🏾",
"date": "2023-03-04T00:14:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Geendolyn, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2023-06-24T00:17:43.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "9d5ad607-ca0b-4174-8912-eea782471524",
"author": "Melissa Dubose",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcx7rULVo6wcHcc8sCUtSsLbWf_Na_9nRiVeeINUCvy12EOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Smith was very helpful and I was very satisfied.",
"date": "2023-02-25T16:24:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Melissa! Thanks for leaving us such a wonderful review. We are thrilled that you loved your service. We’ll be sure to pass your message on to the team.",
"replyDate": "2023-06-24T00:17:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
}
]
}