{
"summary": {
"average": 4.8,
"total": 284,
"distribution": {
"1": 10,
"2": 4,
"3": 1,
"4": 16,
"5": 253
}
},
"reviews": [
{
"id": "ccbb6d22-30c5-43f0-a5d6-dd69a85b7841",
"author": "Jessica Murray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQasUylACLjQWs2WlkNLPeKNw1dz6DIFZQQEK7KhkjdA0JTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I won a unit from them and the front office lady (Jessica) is her name . Wonderful as can be and really helped me out. Thanks so much Jessica ! 👍🏽",
"date": "2026-06-05T18:14:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jessica! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-10T00:23:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e9c495e8-f321-4b46-a1ce-ce2a8e5d4ef5",
"author": "Savanna Hudspeth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbNH6M-45yuVGHGcovtT6EsgJoBArl0S1KWlhgMqzB50D-rAE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-27T22:35:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-06-03T00:23:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "063d4218-670d-4c25-bb57-f52ae890afad",
"author": "Kylie Brooke",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpjXVsgfkH6Q6vyDNW_Gyv-Vtm8aEgM_833svAdtAbSmmS6Q9S=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-27T22:35:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-06-03T00:23:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "803c1561-ce83-4310-9a2f-6b66697d4e52",
"author": "Jen Eldred",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxrX28OhUYbeG_gv_2kHL3u3ax4XBi2eOkQ07sJf3KzihGBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lucky I found this place! Because before I found this storage I went to a storage place on Stateline Rd , and it was closed during the middle of the day. Then went to that competitors storage place on Rasco Road and the woman with the really long hair was not friendly or helpful. Being in customer service for over 20 years, I was surprised. Coming to Mini Mall Storage and being greeted by Jessie was a breath of fresh air. She went out of her way to show me each unit I was interested in. This place is clean and safe, but most of all Jessie's smile and friendliness sold me!!",
"date": "2026-05-14T20:17:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jen,
Thank you for sharing your experience with us. We're delighted to hear that Jessie made such a positive impression and that you found our facilities clean and safe. Your feedback is invaluable, and we are thrilled to have you as a satisfied customer. We look forward to welcoming you back!
",
"replyDate": "2026-05-24T00:23:49.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "e494e0a5-17cf-481f-afc6-a8f963cce761",
"author": "Jury Ikjhgf",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrNU3ln--XvvQWcwEyQPwOatEMh-vCH-5WVcDMxMHkoi_9OQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean around facility and Jessie is the best.",
"date": "2026-05-09T14:32:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback. We're delighted to hear that you found our facility clean and had such a positive experience with Jessie. Your comments motivate us to continue maintaining high standards.
We look forward to your next visit!
",
"replyDate": "2026-05-24T00:23:49.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "25ba92fc-4f4d-4a2a-acd4-4a5cbc6788a2",
"author": "Josh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKIGQPwvm6YLQEPS0pwDecJIh25-3P6t7IoatNbY9SaGpyeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone has been extremely friendly and helpful! I couldn’t happier with my experience! Jessie that works there is awesome!!",
"date": "2026-04-22T01:19:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Josh,
Thank you for sharing your wonderful experience! We're thrilled to hear that Jessie and the rest of the team were friendly and helpful during your visit. Your positive feedback is greatly appreciated and inspires us to continue providing excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-05-24T00:23:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "983dc89e-0d1c-470f-837b-83476d90d213",
"author": "Jessica Geeslin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8m06zK9ZHM2zDTcUfuw6Wfzhdojtnn45ZR1dB23US9NnnHj_XEA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-04-21T15:41:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-04-24T00:23:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ecaa8726-8710-4a43-a24f-0201beae5435",
"author": "Cameron Lloyd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2qm0ux0ufULhJ7-uiO1LqDlEjsK9i_-M2D6aGT13GlfBHkw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-21T14:03:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-04-24T00:23:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f78d07fe-a563-4173-bba6-129b1cfd4f3c",
"author": "Andrea Goforth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVakeIzHckXUphYn8GBo7P5MseP-weB1DOVy13rHYtf8x0907wKNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessie was very helpful, and helped me set up everything I needed to for our 2 units. Very friendly and nice. Thanks again",
"date": "2026-03-09T16:19:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Andrea,
Thank you for sharing your experience with Jessie! We're delighted to hear that she was very helpful and friendly while assisting with your setup. Your feedback is invaluable to us, and we look forward to serving you again in the future.
",
"replyDate": "2026-03-24T00:23:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9ebd504e-dfc9-40ff-8ffe-4371f815233c",
"author": "Kayte Sandlin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICNriiyFtpR8OHdfzR4uxX5gWjPSDgr4Yv9Zp0q9DnQJrlZw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice and secure well lit property. Glad Charity sent me here for storage.",
"date": "2025-10-31T15:16:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kayte,
Thank you for your kind words! Your feedback is invaluable, and we look forward to continuing to meet your storage needs.
",
"replyDate": "2025-11-24T00:23:49.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "6a93a782-e557-4b29-adb0-0b793ffbf08d",
"author": "Diana Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVaTZgz1XwFU17zmtGSNqBh7wU2bimSol6Ufv6jwEdxpxnpVevK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Charity is always so helpful and kind. She gives Great customer service!!",
"date": "2025-10-30T01:08:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Diana,
Thank you for your wonderful feedback! We're thrilled to hear that Charity provided you with excellent customer service. Your kind words inspire us to continue delivering the best possible experience.
We look forward to welcoming you back soon!
",
"replyDate": "2025-11-24T00:23:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d869f726-0c39-42e1-988d-c6e9de0a9a89",
"author": "Nikki Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJILC9cRrCnrLtM4e7lUl0KpN0r_JRxS6wf3ZTFVCjRDHgwaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Charity was very helpful getting me into my unit quickly I highly recommend mini mall and charity",
"date": "2025-10-29T21:14:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nikki,
Thank you for your kind words and recommendation! We're thrilled to hear that Charity was able to assist you efficiently. Your feedback is invaluable in helping us maintain our high standards of service. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-24T00:23:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a2cd21b2-c497-41d0-81e8-2b4cfed77702",
"author": "Esteban Balderas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKO8vwsSkUeRdj2_sk2XNKsqaylEHVWw74C3NPCVh9mu8tPtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice place and nice lady in the office",
"date": "2025-10-29T20:49:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Esteban,
Thank you for sharing your wonderful experience with us! It's great to know that our team's efforts made such a positive impact on your experience. We appreciate your kind words and look forward to serving you again in the future!",
"replyDate": "2025-07-24T00:23:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a90c6b21-6a71-40d5-8b4b-e53f5662767d",
"author": "pamela worden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1hUSGXgfksKTpgUB-S_B5K-gDoTzu51q8R-7YJ9cZtgB90g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I worked with Charity and she was great! Helped me out a lot 😊",
"date": "2025-10-01T12:55:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Pamela,
Thank you for sharing your experience! We're thrilled to hear that Charity provided you with such excellent service and was able to assist you effectively. Your feedback is invaluable in helping us continue to provide top-notch service. We hope to welcome you back soon!
",
"replyDate": "2025-10-24T00:23:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "41e68061-dc9d-4b56-b903-a4ca038652c0",
"author": "Ashley Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOvRfrF5XP1QrguUBXRi8X4mP66ERJFiJdYsatFDptJcErKL-3dA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ask for Charity, she will get you right!",
"date": "2025-09-29T20:31:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ashley,
Thank you for the wonderful review! We’re thrilled to hear Charity provided you with such excellent service. Your feedback assures us our team is delivering great experiences.
We look forward to seeing you again soon!
",
"replyDate": "2025-10-24T00:23:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2ae29125-749c-4b45-a9f9-dd04c0a84238",
"author": "Ericka Hofstetter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJro9-DTJUef39oJTjqpDaQjdrUSx8eVk3qRQxcNQi-ID4N_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommend this storage unit, if you are looking for cheap and clean RAT FREE storage units mini mall storage is the place to go. Ask for Charity if you want quick efficient service. Charity was very professional she helped us get into a unit fast and efficiently great quality service! Thank you Charity I really appreciate you!",
"date": "2025-09-29T14:34:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ericka,
Thank you for your wonderful review and recommendation of our storage units! We’re thrilled to hear that you found our facilities to be clean and affordable. It’s fantastic to know that Charity provided you with quick and professional service. Your feedback helps us continuously improve our service quality. We look forward to welcoming you back in the future!
",
"replyDate": "2025-10-24T00:23:57.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "32ec71e7-d760-4a51-8cd0-4bb01cc9f2db",
"author": "Jennifer Rojas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUcmsNWdjoFfw3TpQL_Ud8pmQ8cHAq0NioTxc6GyDbT6nZadS--Dw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-09-29T14:22:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2025-10-24T00:23:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2f47f5e4-4bf2-49a4-add5-8d030ae2df6e",
"author": "Christopher Sobrevilla",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkXXz1IVBPe6DhNTl-EP89ZGaKYylZDTgyFM962iaudT4ETg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Charity",
"date": "2025-09-29T14:12:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Christopher,
Thank you for your kind words and the perfect rating! We are delighted to hear about your positive experience and appreciate your support. Your feedback is invaluable in helping us continue to provide excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-24T00:23:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "22a2396c-5219-4205-8f2d-e417bd4a1af3",
"author": "Courtney Hirscheider",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5eXBwRIdDw9NSrQ9TsazAWFFAnWcTkHiq0fittWMHESkAwmBW=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just recently started renting here, but the customer service that I've received in the short time I have been renting has been nothing short of exceptional! Charity is great to work with and has helped me so much between getting my account set up, to moving in and answering/ following up with any question that I have had so far! Plus, the price is so much more affordable compared to other places I've rented with! 10/10 would recommend using Mini Mall Storage!!",
"date": "2025-09-20T17:25:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Courtney,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that our customer service has made your renting experience exceptional. It's fantastic to know that you find our prices affordable. Your feedback is invaluable in helping us maintain our high standards. We look forward to continuing to serve you and hope you enjoy your time with us!
",
"replyDate": "2025-09-24T00:23:57.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "57050411-49b6-4e6a-800d-53f3328dddc9",
"author": "Leah Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHPO-oANzWuhAMQqhHbYQyPMDMr5zaE_bcGvSqnEcKAbOjNX9arw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Workers are very nice and helpful!",
"date": "2025-09-18T16:41:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Leah,
Thank you for your kind words! We're thrilled to hear that our team was able to assist you and made your experience enjoyable. Your feedback is invaluable to us, and we hope to see you again soon!
",
"replyDate": "2025-09-24T00:23:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7fba7075-1e65-47dd-af78-97a0341e6103",
"author": "Angelia Sobrevilla",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyG1dN5biEbhZE_yQG3f_JeDp83Fg5uadqW47HyfejDMkyzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-16T12:29:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Angelia,
Thank you for your 5-star rating. We appreciate your support and look forward to serving you again soon.
Best regards.
",
"replyDate": "2025-09-24T00:23:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2b3bef75-36c2-408a-9bc7-81fec26b3ac3",
"author": "Andersonfam",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5Kw6qiK8kFv0aco7SV6Z_0diGbfKdGrwglfJzPx77j4dm_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place, great customer service, clean and affordable",
"date": "2025-09-16T02:20:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback. We’re thrilled to hear you enjoyed our customer service and found the place clean and affordable. Your positive experience motivates us to continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-24T00:23:57.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "57c8ec1d-276e-4101-adb4-7b486fc41977",
"author": "Ana",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlT5IkGk-DA8CnhC8n1oiZKMAbtOWgOmkBpZKYfd1fKtAWSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Charity is an amazing! Very helpful and great attitude.",
"date": "2025-09-15T19:39:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ana,
Thank you for your wonderful feedback! Your comments inspire us to continue providing excellent service. We look forward to your next visit!
",
"replyDate": "2025-09-24T00:23:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a52ed2e5-5ee3-42ab-a406-5645b5a8f7fc",
"author": "Sheena Goacher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJW7Mv1tG1Bin6Mo2m9QeqtoSievIUVtAJ0hByP8ZD7WrZjIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and great customer service",
"date": "2025-09-11T21:50:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sheena,
Thank you for your kind words about our cleanliness and customer service. We are thrilled to hear your positive feedback and appreciate the opportunity to serve you. Your comments motivate us to maintain our high standards. We look forward to welcoming you again soon!
",
"replyDate": "2025-09-24T00:23:57.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1da6eebc-a045-409a-a2bc-0be61d289005",
"author": "Will",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVH64194_GT8W7LFMvZ1qfCBCBNPv5GQoA3SHqh36M77tqCTyE=s64-c-rp-mo-br100",
"rating": 5,
"text": "I only needed a small storage space. I haven't been there long but very pleased with facility. Friendly employees, clean nice property and fair pricing. Would recommend to anyone needing some storage space to come see for yourself",
"date": "2025-09-11T00:45:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Will,
Thank you for sharing your excellent experience with us! We're delighted to hear that you found our facility clean, our staff friendly, and our pricing fair. Your recommendation means a lot to us.
We look forward to continuing to meet your storage needs!
",
"replyDate": "2025-09-24T00:23:57.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "195c2117-fe4a-44c8-aac2-c7215bbf37a6",
"author": "David Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFt7D9ZU_AtlRS0pIv5Kg9IY1o3ufh0iORhEtNgQ8qII3N_fxz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Well after going through so much with other storage facilities finally came to see Charity here. She was very professional and unlike others actually helped me with getting a unit. Quality service! Thank you Charity I really appreciate you!",
"date": "2025-09-05T14:36:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello David,
Thank you for sharing your positive experience with us. We're delighted to hear that Charity provided you with the professional service and assistance you were looking for. Your feedback is invaluable and helps us continue to deliver excellent quality service. We look forward to welcoming you back!
",
"replyDate": "2025-09-24T00:23:57.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "881ef4ce-1aae-4461-b597-b66335fb3bbc",
"author": "Dakota Plogger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkRLtxCJ-1utAT4lJd73Qjr3icow6lrJ-HgU-nSyzJpm1Okw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed a storage unit fast and Ms Charity made it happen the same day. The place was also very clean and secure and not too pricey to top it off.",
"date": "2025-08-29T16:39:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dakota,
Thank you for sharing your wonderful experience! We're delighted that our team was able to assist you promptly. Your feedback helps us maintain the high standards we strive for. We look forward to welcoming you back in the future!
",
"replyDate": "2025-09-24T00:23:57.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "5ce9ef98-80ce-4b99-a8e3-fe9b0ca1b46c",
"author": "Alisha Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_9_b74P_a8ml0NqRbKM93MOro5IkMhlRpaTiYyC9lEPpV9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I absolutely love the service I was provided here . Ms.Charity assisted me and got me taken care of in less than 15 minutes. I enjoyed my experience!",
"date": "2025-08-19T19:47:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alisha,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our service. Your kind words motivate us to continue providing excellent service. We look forward to welcoming you back soon!
Best regards.
",
"replyDate": "2025-08-24T00:23:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db1567f2-6938-4c6a-bf81-ad0f04a4b4d2",
"author": "Nicholas Duncan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiCkKwsynxx_H-nXO4PRIyUwWjh1blBEkd2Yzy3HF4PoxsyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-14T15:22:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nicholas,
Thank you so much for your wonderful 5-star rating! We're thrilled to know that you had a positive experience. Your satisfaction is our top priority, and your support means a lot to us. If there's anything else we can do for you, feel free to let us know. Best regards!
",
"replyDate": "2025-08-24T00:23:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7bbd2d9b-c95b-45c3-8b77-454c286ecbc6",
"author": "Ron Oswalt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOH62OexUA-j8imSHN4RER58cTZeHFbyAXoLHpwkjh2g9ThA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Charity was very courteous and knowledgeable of the storage spaces available.",
"date": "2025-08-13T00:09:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ron! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-24T00:23:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6277e339-7a64-4a03-b608-cbb30c623bb8",
"author": "Miguel Villanueva",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKvc2cGK7YPccMDfo-Lpx8cJ2zKsF8odsHjt7NXpjssnu5jg=s64-c-rp-mo-br100",
"rating": 5,
"text": "👍🏽👍🏽👍🏽👍🏽",
"date": "2025-08-11T00:10:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Miguel! Thank you so much for your five-star review and those thumbs up. We're glad to hear you had a positive experience. We hope to see you again soon!",
"replyDate": "2025-08-24T00:23:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9700a72a-23cd-4945-ab03-ed3a8ab6bae7",
"author": "Abraham J",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5XQBD4Z-NpVDNI3vcua6l4QrrLv9awL5k7K_PvLlj-IOT9i02=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service nice facility Charity makes process fast and simple",
"date": "2025-08-09T23:21:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Abraham,
Thank you for your wonderful review! We're thrilled to hear that you had a great experience. We look forward to serving you again in the future! Best regards.",
"replyDate": "2025-08-24T00:23:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "58c507e5-35ef-4e0a-915c-08738c24e5a1",
"author": "Frank Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmtardQj26toHldjvuJIPP7O0p1maklVO85QanvBjhsVqFbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!! Charity is always so helpful and kind. Keeps the property very clean and tidy. Great location and people",
"date": "2025-08-04T18:37:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Frank,
Thank you so much for your wonderful feedback! We're thrilled to hear you had such a positive experience with our customer service. Charity will be delighted to know that her efforts to maintain a clean and welcoming environment are appreciated. We're also glad you enjoy the location and the people here. We hope to continue providing you with great service.Warm regards!",
"replyDate": "2025-08-24T00:23:57.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3fd7a820-5e95-43c1-8f88-f501e3914626",
"author": "Sarah Sharp",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLG8VQTG2z5g7i7fht4zcYcaj8uZRDbgJT02lvC2bPGXAyOPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Charity was very nice and helpful",
"date": "2025-08-02T20:03:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sarah,
Thank you so much for your kind words! We're delighted to hear that Charity was able to provide you with such a positive experience. Your satisfaction is our top priority, and we're thrilled that we met your expectations. We look forward to serving you again in the future!",
"replyDate": "2025-08-24T00:23:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cc02a294-d1a7-4e2e-b187-f1cf042caede",
"author": "eat paimt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUptadQIbbAaPXKlZwXQZ-otkSnWZwMYW397wowrCuksM2jXuU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-01T17:53:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star rating! We're delighted to know that you had a positive experience. If you have any more feedback or thoughts to share, we'd love to hear them. Looking forward to serving you again soon!",
"replyDate": "2025-08-24T00:25:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c3d2b5b5-69d5-4352-9040-001597ac4673",
"author": "Kelly Hart",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTv8fnoC17xvby5E8iShuKM4XBjd_m-nYAmuKUD6WggiZos4my=s64-c-rp-mo-br100",
"rating": 5,
"text": "Charity was more than helpful for me rent a storage unit . Very very nice. Great storage customer service! Easy and simple process. Thanks mini mall storage. U have a great team.",
"date": "2025-07-31T20:35:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kelly,
Thank you so much for your wonderful review! We're thrilled to hear that Charity was able to assist you effectively in renting a storage unit. We appreciate your kind words and are delighted to have you as a satisfied customer. Thanks for choosing Mini Mall Storage!",
"replyDate": "2025-08-24T00:25:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "47a4597c-baa4-4c9b-9d34-9f5926ad16e1",
"author": "Patricia Hofstetter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwoHklJ9jtnTGUQZevbaZOLrz1vSBA3CaXgo5AGu0USeJA8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-31T13:36:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Patricia, thank you for your 5-star rating! We're thrilled to know you had a great experience. Your support means a lot to us, and we look forward to serving you again in the future.",
"replyDate": "2025-08-24T00:25:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fa8e09bd-b8c9-44fa-acd8-1f5be3649925",
"author": "Damian Gordon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-Tig9Q6FqrixJ2oplcu6kcAxyedTbdjeV9EQeEFBEebw7wQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommended, great customer service. Charity took care of me and may I say she has the best attitude very nice and sweet thanks for the service.",
"date": "2025-07-23T20:56:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Damian, thank you so much for your glowing review! We're thrilled to hear that you had a great experience with our customer service. Charity will be delighted to know that her efforts and positive attitude made a difference. We appreciate your recommendation and look forward to serving you again in the future!",
"replyDate": "2025-08-24T00:25:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a00cbea4-4f95-4bad-beb3-70275bb9be63",
"author": "Haley White",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0tJeg4B-ZrBegLS6FAZIC6K0wqxFF8k3gxYOA-JQLSqq6oBLp=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-21T17:52:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Haley,
Thank you so much for your 5-star rating! We truly appreciate your support and are delighted to know you had a positive experience. If there's anything else we can do for you, please let us know. Have a fantastic day!",
"replyDate": "2025-07-24T00:25:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59e5c0f4-7447-4812-a05d-a98f2eb4e3ee",
"author": "Lisa Webster",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLq2Hwyj71TjD9Ul8YiFaHwrVHZ998PF8vwfajD5yypBkenjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-21T16:06:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lisa,
Thank you for your 5-star rating! We appreciate your support and are thrilled to know that you had a positive experience. If there's anything else you'd like to share or discuss, feel free to reach out. We look forward to serving you again soon!",
"replyDate": "2025-07-24T00:25:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "038701c7-c978-4c9a-a4db-cbfaa565fb10",
"author": "Stacy Briggs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI95Hj1zuqSMsXV48PHDrc2nKJndmFgncvAqNYAn1vkJdydcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was helped easily and it was fun to do.\nThanks very much!",
"date": "2025-07-16T13:46:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Stacy, thank you so much for your wonderful review! We're delighted to hear that you found the process easy and enjoyable. Your kind words mean a lot to us, and we're thrilled to have been able to assist you. Thanks again for your feedback!",
"replyDate": "2025-07-24T00:25:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "35914158-27c4-4cc8-9160-0590320cf9e3",
"author": "Leslie Solis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLv7lCADbDgoAVffg0WNalXk7wnBf7o3_zJDkx0JaDqz0U6GA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My husband was looking for a parking spot for our camper & spoke to someone named Charity over the phone, she definitely helped us with all of our questions & concerns, great customer service & quick response.",
"date": "2025-07-15T14:25:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Leslie, thank you for sharing your wonderful experience with us! We're thrilled to hear that Charity was able to assist you and your husband efficiently. Providing excellent customer service is our top priority, and it's great to know that all your questions and concerns were addressed promptly. We appreciate your kind words and look forward to serving you again in the future. Best regards!",
"replyDate": "2025-07-24T00:25:46.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "6fc1c205-d75b-40dd-9cfe-ae85b9f63f2f",
"author": "Jen G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJgCMKctYT-_Wq2SJN3rWtA7rtAFBcZKaWeIAMcjxYlpkdnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "My boyfriend needed storage for his motorcycle, and Charity helped us out super fast and easy—no hassle at all! Super friendly and helpful, Amazing customer service. We’ll definitely be recommending to everyone!",
"date": "2025-07-12T15:50:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful review, Jen! It's great to know that you found our customer service amazing and friendly. We truly appreciate your kind words and your willingness to recommend us to others. We look forward to continuing to serve you in the future!",
"replyDate": "2025-07-24T00:25:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2cd2a66a-7015-46c3-99b9-9baed21ba528",
"author": "felicia b",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdd8DIjprwrUv70FoHGauhaukB_g1pBRrVRsQd4cCjaPShkzuT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Charity absolutely was amazing!! 🙂 I stopped by the office to make a payment & she greeted me with a smile!! Awesome 😎",
"date": "2025-07-12T15:38:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Felicia, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T00:25:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c9c1769c-0caa-48db-af0f-aec60d4b2869",
"author": "Kimberly Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSIprv8Xzyj8k4ZiWWXjbykwaSOB5mz9cOdbXz_CuTXIFdSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Experience was wonderful. Customer Service was outstanding. Charity went above and beyond to ensure my needs were meet!!!!!",
"date": "2025-07-10T20:52:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kimberly,
Thank you for sharing your fantastic experience with us! We're thrilled to hear that you received outstanding customer service and that our team went above and beyond to meet your needs. Your kind words and five-star rating mean a lot to us, and we look forward to serving you again in the future! Best regards.",
"replyDate": "2025-07-24T00:25:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c0ba8d0c-f61f-435b-84aa-207463c982f6",
"author": "Kendal Rutledge",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiCAgKQNn1qcjrx4ivM4Zd3ZGsN3TePHCl6E4JzSe40WkyNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! Excellent customer service",
"date": "2025-07-10T15:53:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kendal,
Thank you for your kind words! We're thrilled to hear that you had a great experience and appreciated our excellent customer service. We look forward to serving you again in the future! Best regards.",
"replyDate": "2025-07-24T00:25:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "80f4f5f3-de29-4765-ae13-e484a1af69a3",
"author": "Ashley Hadley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHxZRIcMujYokqrEPRPPJdCJ9uou6vRxSDCCyYMrkmSNauZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly staff and good prices",
"date": "2025-06-23T16:27:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback means a lot to us, Ashley, and we look forward to welcoming you back soon!",
"replyDate": "2025-07-24T00:25:46.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "22a9edcb-e7a1-43a1-a840-e50b64f292ab",
"author": "Frances Riggs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoBPSB67ML37p3c3WyGpoMySOHdkUa5W8m889Rf3NjBd1ndQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-23T16:18:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Frances, thank you for the 5-star rating! We're thrilled to know that you had a great experience. Your support means a lot to us, and we hope to see you again soon!",
"replyDate": "2025-07-24T00:25:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d70f22c8-480b-4d65-a3a2-02596199e161",
"author": "Patricia Medcalf",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhe6-BKK_oZKEqPCvarQ6SjNcqUPJ7oUpvpANSYmQCxoO6gg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sharona she was a great help to.me",
"date": "2025-05-13T13:59:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Patricia, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T00:25:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6b76528f-ab30-44df-a4b2-5b36f898874b",
"author": "Farrah Stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4GlXKYjxuiyy_i4LuYhM7S0l7UYKb5JWdFWdzVzzhvzYk1c8=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2025-05-12T14:43:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Farrah, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:25:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7536e708-21ea-479b-b865-3eca4e16338c",
"author": "Eric H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUC4b2qzwEmB8w78QqHaYcHP6UebacPjJtibJriNy-vf1pEqWI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sharona was very professional! She has great customer service and transferred my unit with no issues!!!! A+",
"date": "2025-05-08T17:17:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that Mark provided such a professional and hands-on experience for you, Eric. It's great to know he took the time to demonstrate how everything works. Thank you for your feedback and the 5 star rating!",
"replyDate": "2024-06-24T00:25:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5804fb01-1dce-4b06-9f68-3c35cda5840c",
"author": "Austin Mask",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRtcdEUv2_5CTMfx1bDLKOjJGVOa_zl5WSLNkqSFwiUb0Y7PrsSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sharona is very friendly and did a great job at explaining the whole process.",
"date": "2025-04-25T16:33:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Austin, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:25:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c0063736-da53-47cb-96ae-3960d45fa549",
"author": "Tony E",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUP7MXZSvKqkyANpEm765ejo-u2_ruVlzApCR4yc3ODvTc3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sharona was a great help! Highly recommend",
"date": "2025-04-22T19:59:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tony, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T00:25:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b3b91aaf-4cc6-4d40-98fe-7ba02e479afc",
"author": "Christopher George",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFAYiMe1BHXWwHNqOsfctbuUqjR_mVcCc5iRSpiqreQSy3Cw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from Sharona",
"date": "2025-04-22T16:59:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Christopher, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2025-06-24T00:25:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32da59cc-d9f3-40c5-9bea-4e679c339ae2",
"author": "Anita Durr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXu5z1BDF0S2pHEyoNPMOLbOTNUfVwyjpFtLR5ScPpc-7-Qw=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2025-04-15T23:46:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Anita, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:25:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9395b15b-91cf-409a-a1ec-12b2d8c4ebc3",
"author": "Justin Bowen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzUIB48kAMamkq_dNUVDsTfm_o4JuVG79kTYOp0TfAZYFVd6oaug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sharona, was very helpful and attentive to my storage needs. I couldn’t have found a better storage facility or property manager.",
"date": "2025-04-12T21:12:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Justin, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:25:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b4723a18-0e6b-45ea-abdf-b52b07acf4c5",
"author": "Gloria Hunt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5BGYNyZvJZ7LCS-wp-HOFQGI7p2oERzGsPD1nYFOvmtLnTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been using mini mall storage for 2 and a half years love them they are great .",
"date": "2025-04-09T22:47:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Gloria, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
"replyDate": "2025-06-24T00:25:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "45fd819c-e51c-4b40-9a83-4b5f30df8ed6",
"author": "Melnisha Powell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfR-yxMsHiO4Oj6hgjajqN7Y9C8kU3D7jks5T-iPmSK82loWyE=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2025-04-09T17:54:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Melnisha, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:25:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d6f1316d-0a96-44dc-a24d-4c71765495d2",
"author": "Lisse Wendt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVP9nyr1SXuPSL1tYDvO0Se0aw1SMNUBxbvCTt33dydtImchql_KA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They keep us updated on events, painting, ect. They meet our needs.",
"date": "2025-04-09T17:47:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lisse, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:25:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "64217d36-428e-41e9-91ae-dd384d715002",
"author": "Amy Ford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbPbBakr3NI_1uBt68tRxpb5D9i-GeLs5Uhr_rBfWbfLJcEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful service from Sharona she was very helpful on assisting me with my account.",
"date": "2025-04-08T21:28:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amy, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
"replyDate": "2025-06-24T00:25:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "436afa6a-9b98-4154-8c63-5ab0606e6312",
"author": "Rosa Veliz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgJwLhH6MP1y2V2LxRV0PVxSe-eEyRCbzd0smD874HM2dHxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from Sharona",
"date": "2025-03-24T15:04:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rosa, Thanks for the great review! It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! It was a pleasure to serve you.",
"replyDate": "2025-06-24T00:25:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9155bfdf-6a77-4081-9df8-0ce0e0341dd2",
"author": "Evan Stone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVC5tVrKzMyNzCTdWPqETFj3xn2zZGT0MpV2t2uBnTXWpRyzxaD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Superb service. Sharona was stellar, super sociable.",
"date": "2025-03-23T02:52:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey evan, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:25:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24059de2-6518-40e1-b2d9-f3ba22d7dab5",
"author": "Jerrod Bishop",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVqAYga7xb2q99OEh93zHuPI8rrm8YcmZhyUaAJaBPklYPHaI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sharona was a great help",
"date": "2025-03-20T16:31:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jerrod, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
"replyDate": "2025-06-24T00:25:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f12351c4-e2ae-471e-a6eb-763d64fcf14a",
"author": "Mt A",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXB6JQMilH8jsYCq5ZSEEDHJQfaZ3HP1xJevuJ8jRExFvIyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sharona was à great was great",
"date": "2025-03-19T02:15:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Mt, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:25:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f1ebf0cd-172d-458a-89b1-4454eb905057",
"author": "Jasen Stone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuLP0y1puoFSmv5NJn8UUTNSb3_JovVwRN4GireYjGls2YREA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sharona was great, got a good deal on my storage. Super friendly service!",
"date": "2025-03-18T20:17:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jasen, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!",
"replyDate": "2025-06-24T00:25:51.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "80758216-8c10-4af6-8133-e446cf74cf88",
"author": "Jeremy Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBwpTX6oxmReOMDiPgq6s3JDZwKsWGKLGo68hAAE5K2sprDV0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sierra was very helpful and patient with me. She made sure to go over all the details very clearly. I will always store my belongings at Mini Mall Storage. Thank you Sierra for everything.",
"date": "2025-02-07T15:24:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Jeremy, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T00:25:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "75c1233b-ba38-4ac8-8f0d-d7678de641c1",
"author": "James Benson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5TnTTnn7Gh2sgCxH7bfck8CY16EdVIY1YcsDVydX6J1bkbOf6=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-31T21:23:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello James, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!",
"replyDate": "2025-06-24T00:25:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5db55183-a2fc-43fa-a2e8-a3381e4162e1",
"author": "Raymond Allison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNJxgODd1H2_PkpGTycS_m9ZYymljwc0OVx915uicO58AljMCs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rent a U-Haul from this location pricing was great and the staff member sierra was very helpful with getting it all set up.",
"date": "2025-01-29T22:41:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Raymond, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
"replyDate": "2025-06-24T00:25:51.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ca0cf281-c19d-47c4-839c-07795c8f645e",
"author": "Kacey Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHI40Qz53yKkZMr4PCw1kSDI33eP2ciaKyPNisUsFNuJ2Z2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I moved recently & I was looking for a storage unit that was closer to home that wouldn’t cost me a fortune but also wasn’t a dump. I pass this one every day on my work commute, so I stopped in. Sierra was fantastic. From the first question to the last and everything in between, she answered it all and then some! I highly recommend stopping by if you’re in the market for a storage unit!",
"date": "2025-01-18T21:58:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kacey, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:25:51.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8c725c0d-3813-48d7-9e44-2c29ea1b56d6",
"author": "Victoria Gentry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK30nInaG-Zy0dZ0Ek8OL9Y148hhDbJEfK1S_KlivJrWso7aQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I love this place and people are great. Want to give a shout out to Sierra. She is always so helpful and friendly. Thanks a bunch girl.",
"date": "2025-01-11T05:21:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 Stars!",
"replyDate": "2024-06-24T00:25:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0c41e104-66fb-4080-8116-c7fe7bb5e611",
"author": "Ronald Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-3uX4rrMX6_QHZG-sdbywCedWLUK4I2kwLbl70TWMu18nTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The office was very helpful in getting me a smaller unit right across from my previous larger unit, most appreciated.",
"date": "2024-11-26T20:51:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Ronald, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!",
"replyDate": "2025-06-24T00:25:51.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "7a5bb3ca-6159-487f-85c0-2bfe2cefa8d9",
"author": "Lana White",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyugS6R7GR9w8PvhamD3OKeDC91xXPUQGxk4GbKuFHaYlUAmZuCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melody is the best! She walked me through the entire rental process over the phone and made sure the unit was ready when my belongings made it. She took the stress and worry out of the process.",
"date": "2024-11-17T02:26:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lana, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T00:25:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ced3d8ca-440a-43fa-9d9b-155d4f51ce8e",
"author": "Donna Tippitt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuBqse95Rq1f78IAcng-7phwX1H7fzk6IPlc3T82HQEO7exw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-16T20:38:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Donna, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!",
"replyDate": "2025-06-24T00:25:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dca879ac-b210-46a1-b06c-16d41952ec5a",
"author": "David Cook",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCdAb8BNEcy2xbE2HMZx0nPTP2FhzSEPVCryWM6jXGOBg3Gw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-15T21:50:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We're thrilled to have met your storage needs at Citizen Storage!",
"replyDate": "2025-06-24T00:25:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2b78148-3349-4350-bbfb-87813c077999",
"author": "mark staiano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqraMm2tlAy4SAXCMdR-WcIR7lkRAzSVRTKliw3dPyb68OHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mark was helpful and a good clear communicator, and the prices were fair and reasonable.",
"date": "2024-07-17T19:08:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for acknowledging Mark's help and our fair prices. We're glad you had a positive experience with us.",
"replyDate": "2025-06-24T00:25:56.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "55782b1f-85b7-4ff3-b5fe-81f24014a3fe",
"author": "Spurgeon Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKi_oOw5sLtTsPq_npWTVVWAuyV-qzHjOp9lVd_VTAVlYVXqLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-01T18:16:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "5 Stars! boom.",
"replyDate": "2025-06-24T00:25:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9b2dfaf4-7acb-4b7c-afa8-99fc382c30ab",
"author": "ronny howell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBNAadM5vDKeuYdbb-f3loGH5Ge3jDAIN2ITLGYOO3kqrKrT0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-25T16:38:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you!",
"replyDate": "2025-06-24T00:25:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a4ef8e97-2672-4c43-92d8-ad1bfa4e52af",
"author": "Julian Brownlie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbX88ooBi_Mq_jzXs0gC1OPNNN06I-yhYKmVewPXY64lnd3Wg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very kind, very respectful. Mark was wonderful with helping us in the office",
"date": "2024-06-22T17:28:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Julian,
Thank you for your kind words about Mark! We're delighted to hear that he was helpful and provided you with respectful and wonderful service in the office.",
"replyDate": "2025-06-24T00:25:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "29cd014e-e910-4909-8f4d-22f724a82df3",
"author": "Ashley Street",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAIulTXCiBXObOADbgyVd7_7FQVCYnITd2mxifGjbIg0x4EWo6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, was very helpful and friendly.",
"date": "2024-06-22T15:27:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for recognizing our customer service team's effort to be helpful and friendly. We appreciate your positive feedback!",
"replyDate": "2025-06-24T00:25:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "27a18124-d464-4c6c-94a8-5586449390ff",
"author": "tony Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9tUbnnhGjiu_irLaaw1otwvbFBmm2lg1yzVf2WYCFbpyVuMc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience talking with Mr. Bollinger. Explained all the options of the property and I was very well satisfied",
"date": "2024-05-21T20:57:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tony, for sharing your experience! We're delighted to hear that Mr. Bollinger was able to provide you with all the information you needed and that you were very satisfied. We appreciate your feedback and look forward to assisting you in the future!",
"replyDate": "2024-06-24T00:25:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c9b1ca43-03c7-43d7-b1eb-351b88e2b342",
"author": "Alicia Young",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIs-4eaxzNRZxBkQvUkAt0xhgrMoqQdNDY6sszGYYmkWDu5Kg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-22T16:27:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your 5-star rating just brightened our day! Thank you for trusting us with your storage needs.",
"replyDate": "2024-06-24T00:25:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e684aaf0-472d-41bc-bea0-884041e50be6",
"author": "Mark",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-ABaC44Fc-RYBeH98Qa0sM_D978B_9Avm8hqkWbpCacZdzqVY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-04-02T00:01:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Yes! 5 stars. We did it! Thank you for choose us for your storage needs.",
"replyDate": "2024-06-24T00:25:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98d91a63-4f85-425a-bd1d-2b9ecd03808f",
"author": "Tracey Herron",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvokrsIHdvtjf04s4DmKeOl5MpL5f07P83X9BT2JT0LEIfmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mark did a fantastic job explaining everything being very thorough and detail after all my questions I just appreciated his professionalism",
"date": "2024-03-02T22:04:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're incredibly grateful for your kind words and delighted to hear about your positive interaction with Mark! 🌟 It's heartening to know his thorough explanations and attention to detail made a significant difference in your experience. Professionalism and clarity are cornerstones of our service at Citizen Storage, and Mark embodies these values perfectly.
I'll make sure to share your appreciation with him - your feedback not only encourages our team but also helps us maintain the high standard of service our community expects and deserves. Should you have any more questions or need further assistance, we're always here to help.
Thank you for choosing us, and we look forward to continuing to serve you with the same level of professionalism and care.",
"replyDate": "2024-06-24T00:25:56.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "7810d440-fc9b-4ece-9fcc-c4b18da15a9d",
"author": "Heather Long",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYJXO2ho_3zWI2LC6P-miV5qLEhqyqJOz1UAL5Px1mvkZu0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love the services at citizen storage but Ms. Tyler is rude! Every encounter I had with her was unacceptable. FYI I did not use my real name to avoid confrontation.",
"date": "2024-01-07T01:30:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to provide feedback on your experiences at Citizen Storage. We are glad to hear that you love our services, as we strive to offer the best storage solutions to our customers.
However, we are concerned to learn about your encounters with Ms. Tyler. Please accept our sincerest apologies for any discomfort or inconvenience you have experienced. We take such matters seriously and are committed to ensuring a friendly and professional environment for all our clients.
We appreciate your discretion in this matter, and we would like to investigate this further to improve our service. If you're comfortable sharing more details, please contact us privately at info@citizenselfstorage.com. Your feedback is crucial in helping us maintain high standards of customer service.
Thank you again for bringing this to our attention, and we hope to resolve this matter to your satisfaction.",
"replyDate": "2024-06-24T00:25:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "716a97be-11f4-49cd-9bf8-f774f3d0d3ef",
"author": "Ronald Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6zoTWntJ5q0jqqVFziqo3UXKgChWnIG-mZI4EbfEoGeIu7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-21T18:37:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Boom! Thank you for the 5 stars.",
"replyDate": "2024-06-24T00:25:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e9606269-79e5-42ad-89a2-3ffebeaf9e0d",
"author": "Nick Bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUu6WdMu--daq7P0xO2wV-smqwxq_2Rf-u21t0vTyfoYStOLK_c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, very helpful staff.",
"date": "2023-07-25T18:55:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review! We highly value providing great customer service and helpful staff. We appreciate your feedback and hope to serve you again in the future.",
"replyDate": "2024-06-24T00:25:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "94f6ff7f-f8a8-42a9-a7fa-0a313f730973",
"author": "Andy Farley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJJ7k8HmU-E_oBx33Fy0gBZoUApjjtPlpLpGIom31Wmwgps_m6=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The lady who runs the place was very helpful, upbeat and pleasant. The units were nicely kept as well as the surrounding area. Very pleased",
"date": "2023-06-24T06:37:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a review. We are glad that you found our staff helpful and our units well-maintained. We appreciate your kind words and hope to see you again soon.",
"replyDate": "2024-06-24T00:25:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e0e67a6b-1e3a-4584-987d-a36aab61a55d",
"author": "Jermaine Arterberry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTD5zHtlT6ckILPfWDjb3VuZEbmagzQo0x8tUvWd3iU7b1TA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy in n out",
"date": "2023-02-01T05:59:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "bf153d7b-5308-4d0f-ae66-1baee030fe47",
"author": "Nahum Guerrero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9JEmHQk4jBm1HUUENj4g4cz3R6ET3LVxakfhyy3t3McvaSYnW=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-12T14:47:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nahum — Thank you for the 5-star rating, we appreciate it! We're thrilled that you've enjoyed Citizen Storage. Thanks again, we'll see you next time!",
"replyDate": "2023-06-24T00:25:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb7e5b58-40ea-44db-b926-7640e43cfa04",
"author": "Shannon Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwQ4Ge7nRfqLC_DnKqYkn8GN5g6AnGMtVbsJ6lKDX5oaZ6rQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-03-20T20:17:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "_Each positive review if very helpful. Thank you for taking the time to support us!",
"replyDate": "2022-06-24T00:26:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e0e268d0-07b8-4ce7-b259-6a8cc297ef92",
"author": "Martin Towery",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQZx5NnajtYsz8_jlAafBiIEEfNlP2woq3OV9WtwQnlxS7Ww=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice and friendly. Clean place. Security appears to be good.",
"date": "2022-01-30T04:18:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Martin,
Thank you so much! We are so appreciative you took the time to leave us such a positive review!",
"replyDate": "2022-06-24T00:26:07.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "50793130-25b2-4572-b868-74ae5895ef47",
"author": "Shi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6sfDcCIfy1i_OXHrJ8VWxZN9-CFNcgaKTG6TPBJcm-_9JINEOOw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "It's good. Just cover your furniture so the dust and moisture doesn't settle on anything",
"date": "2021-10-27T13:31:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2986421d-f653-44bd-ae9a-17aef9788090",
"author": "Adam Rhodes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISHkGOiBuq78-MtFnw4kdE89v-jujEh_OmORxrI1mibXn8kQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Nice people",
"date": "2021-10-21T06:02:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "bb6629fb-ef5f-496b-a375-c796d3ab62e3",
"author": "Josh Cleveland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVVT5Tvu0iX-PSuMRNHkHm8Tjh1QHFLaJVHq0SnBb1sIQPdrQjww=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-05-14T09:19:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the five stars, Josh!",
"replyDate": "2021-06-24T00:26:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e7c6595-db0b-43a2-bfbd-55acd521b805",
"author": "rachel harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5jgXPyqKtKwcSGuiP4k_8n0AiIDqYONllx_iTx0kU2-8SYA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The ladies who helped me were very friendly, made sure I understood everything, and the environment was clean. I’m very impressed!",
"date": "2021-03-26T21:38:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3fac9062-78ed-476f-a668-1326202922e3",
"author": "Jessica Tate",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvcKOjwGDQx6bmhget355NV54HmOYIBmjZ5y_WNoMgiNrtfEEx=s64-c-rp-mo-br100",
"rating": 5,
"text": "She a very sweet lady she’s very helpful and I love her attitude 😘💯🤞🏽",
"date": "2021-03-16T19:36:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6660a006-e1f1-4c45-8fc4-624efbb0eae9",
"author": "Wanda Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxxyUzAbIgBA6OMfvD5_ciOHROgHt7e1Fb2vs8ENzUzboAVA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-03-08T18:51:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "feab43b5-9cc7-4f35-ba19-bf8c10cbcb19",
"author": "Octavia Sales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqnYJi0v_D-2l4q29-spEQ1xPENsp2XB8q1NWswWRB76S3DQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service!",
"date": "2021-03-05T15:52:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "310ebed7-4df4-410a-94f5-aeef2317ea75",
"author": "Profesora Bunch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWt5ecd8oFOecAtTvKs1B3cmM15_Lz7Y8Pc7ZbKizfntzJl1hIv=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly, easy access, Affordable Storage",
"date": "2021-03-04T19:15:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "5346affc-2960-41c0-bd31-7dbea71563db",
"author": "Richard Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlfjTKHvFuvkeWffffdML0mMqOKNq5dNbq2KpGyogUEVMeUZV67w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice place and really Good location. I was able to rent a U-Haul to move my stuff.",
"date": "2021-01-18T18:45:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "dd0eae92-53d1-4a4f-8c90-b7d5cf39606d",
"author": "Shannon Worley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQHDSgO0Q1nD9UfN_SJmrig09sygRLNE0xRupzLEuggCVwPoWx8g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Been with this storage company for years and love it. Dont have to worry about rate changes",
"date": "2020-11-11T20:42:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "fc3c27ee-b7ee-4af9-ba6a-227db1dc3d89",
"author": "D'Metris Daniels",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXit2seu903dKqXsnk0ePVKBaocZ6On8Muk-9MTn32p4elaNddx=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-09-12T15:47:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "55e83b84-4fe9-4659-9aaa-edf2b26b526a",
"author": "Kara Underwood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtBCLEwEciCW8K7i7ubWSVxxvTeESehTZp_yiAOxYgRYmPeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place has been outstanding! Good units, good prices, and best of all, good people. A lady In the office named Melissa Has always been extremely sweet and understanding, and we appreciate it so much!",
"date": "2020-06-16T22:21:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Kara! At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental! Thanks for your kind words to Melissa!",
"replyDate": "2020-06-24T00:26:07.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "3f6d0731-0fad-4844-bf52-0c6a10f9c786",
"author": "Johnny Coleman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4cbxO0qFrp7rBKNTVDNBqOEbminNBa-PQdFZEI4qxE9mc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-06-13T19:24:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "hank you for the 5 - star rating Johnny! We are so happy you had a great experience. If you ever need anything feel free to call us at (662) 298-4785.",
"replyDate": "2020-06-24T00:26:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "58dc6aff-2a44-471f-b316-24ee4eafafb7",
"author": "Wes King",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-JmxFvtlQTSP4L-ihrpAY8IPqtpWkHH8tZJMZtNao79Wh8B_J=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very helpful in getting everything situated. And making sure we had everything we needed as we just moving to Mississippi. Amazing staff. Thanks Melissa",
"date": "2020-03-30T03:50:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Wesley, we're glad Melissa was very helpful in getting everything situated! Thank you for choosing Extra Space Storage for your storage needs.",
"replyDate": "2020-06-24T00:26:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dab1f52f-0fbb-4506-a2ec-b86da87e88c2",
"author": "Wayne Rybolt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9h6psyCnR2NiiJiChLNQmouVd7a9AYQV9CiaI-jekrjJfcw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very courteous excellent service",
"date": "2020-03-13T02:13:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wayne, we are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (662) 298-4785 or stop by the office if you need anything.",
"replyDate": "2020-06-24T00:26:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2f64e946-1120-4472-987a-972b4b855eb9",
"author": "Robert Boyero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDTvDv-dLQ-4Ls1cVocDty2cFloar7EiL0VD5smYIRiv6qMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great communication and great customer service.\nI would definitely recommend them to anyone and would use them again for sure. Stephanie and Melissa are great to work with. Super personalities!",
"date": "2020-03-01T16:07:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Robert! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage!",
"replyDate": "2020-06-24T00:26:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0cdaa7dd-7512-44e8-a8cb-89ff50abbfe1",
"author": "Maegan Daves",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTWX_gwz4vUTLhQd1kpE__lSCGbw49dDpfNyXlov0DiVddVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melissa made my moving experience super easy and painless! Fair prices and excellent customer service!",
"date": "2020-02-29T22:47:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Maegan, we're glad Melissa made your moving experience super easy and painless! We are so glad you are satisfied with your rental rate! We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything!",
"replyDate": "2020-06-24T00:26:14.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "57aeaa86-a612-47ee-acd8-4467195a9c63",
"author": "Pam Haraway",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZ1vPAWTEt4pCZJ-f98r4IOIi1_XTh_0Ok4v7rcAypQiHERw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-05T21:35:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're proud to serve customers like you, Pam! Thanks for leaving us a 5-star rating!",
"replyDate": "2020-06-24T00:26:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59a6c0f6-95a9-4645-8c55-8702685f4676",
"author": "Anthony Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9YAUgLZ3EOnTDiE6EHm6WTsMkMfEBppesRstm-xWHnFlxDQ32=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lots of space....nice",
"date": "2020-02-03T17:38:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Welcome to Extra Space Storage, Anthony. We're committed to being your go-to stop for all your local storage needs! Don't hesitate to reach out if you need anything!",
"replyDate": "2020-06-24T00:26:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "790bbf03-fc01-4bec-930f-22d9b9b656d5",
"author": "ERIKA PRYOR",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqRy028Uugy9CMrgIUZKfP2MSBldyCzcv4uoq094qGHzWgbJ0=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m so glad I chose Extra Space Storage. Stephanie really made me feel like my items were in the safest possible place. She was the best.",
"date": "2020-01-31T00:31:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Welcome to Extra Space Storage, Erika! We're pleased to hear Stephanie provided a smooth rental experience! We appreciate the opportunity to provide a safe space for your belongings. Stop by our office if you need anything!",
"replyDate": "2020-06-24T00:26:14.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "648f3fc3-ed1f-4ef8-b221-ee4faf8fd296",
"author": "Neal Boone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8enC9PCZrQ0w62FkTuB8UmuAZMqiZNNBnjO54ORta30CNBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-30T19:15:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for being a loyal customer, Neal! We're glad we were able to meet your storage needs!",
"replyDate": "2020-06-24T00:26:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "02dea520-8d8f-48d3-9cbf-fd06870c71ac",
"author": "David Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVLMRksxy1soaa6ewwkrHK2rF8g6LWZ2L11xmdX21XnlroFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-30T15:14:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much for the 5-star rating, David! Let us know if we can do anything else to assist you!",
"replyDate": "2020-06-24T00:26:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0e1fb7a5-b073-434f-9707-b6ba9b9e32dd",
"author": "kim lawrence",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxp-fhnNS-D1AnvGoZ6Ma66nHVv6JacHHxS2L94EY5DfAUoux-=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-30T00:34:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're proud to serve customers like you, Kim! Thanks for leaving us a rating.",
"replyDate": "2020-06-24T00:26:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9605da4c-c428-4ea4-8f87-75cecf6031de",
"author": "Bethany Davis",
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"rating": 5,
"text": "",
"date": "2020-01-24T17:14:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Bethany! We're glad you had a positive experience storing your belongings at Extra Space Storage!",
"replyDate": "2020-06-24T00:26:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b53b880c-c8d7-41ca-bc31-48ba5da8de7e",
"author": "Brandi Coley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0r4wVXMDF9UghyzqLmV-T8aMv9B5TGtz1PMpsJ6i-UpuooA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-01-24T13:37:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for being a loyal customer, Brandi! We're glad we were able to meet your storage needs!",
"replyDate": "2020-06-24T00:26:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
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"author": "Melissa Jackson",
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"rating": 5,
"text": "Melissa was so helpful and informative she is truly a pleasure speaking with",
"date": "2020-01-23T00:24:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Melissa, thanks so much for your review! We are so happy to hear you’ve had a great experience renting with our team in Nesbit. Give us a call at (662) 298-4785 or stop by the office if you need anything!",
"replyDate": "2020-06-24T00:26:14.000Z",
"tags": [
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{
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"author": "Sissy",
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"rating": 5,
"text": "",
"date": "2020-01-18T18:58:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're proud to serve customers like you, Sissy! Thanks for leaving us a rating.",
"replyDate": "2020-06-24T00:26:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6ec2d7c2-6167-4120-97d6-af758136b8e0",
"author": "Jillian Taylor",
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"rating": 5,
"text": "Stephanie rented us a unit for the last year and a half. She was always great. Great security measures on premises to ensure our stuff was always safe. Clean and nice units. Would definitely use them again if needed.",
"date": "2020-01-07T17:55:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Jillian, for the kind words! We are committed to being the most convenient, secure and professional storage solution in your neighborhood. We are sad to see you go, but keep us in mind the next time you need storage!",
"replyDate": "2020-06-24T00:26:14.000Z",
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"sentiment": "positive"
},
{
"id": "d9342679-e0a1-43fd-9a58-3bda3b7ae5d0",
"author": "Gary Richardson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGGy6y3FJfvNfIySjxNaOORl2oBKfvQlmtNhS0qaveXZdo7Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-01-01T02:25:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Gary! We're glad to hear you had a positive experience storing your belongings at Extra Space Storage.",
"replyDate": "2020-06-24T00:26:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bdb6c17e-5750-433a-85f7-cc0e7dda9548",
"author": "Stephen Michael Music",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4_8oUvQF7uFKwTnyN7kXw3-LyZt4Ge_pJ24GOaBs-2G7w-jdy=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-12-31T20:24:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving us a review, Stephen Michael Music. Let us know if we can do anything else to assist you!",
"replyDate": "2020-06-24T00:26:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b979d5f6-3244-4bf2-8adc-210f35820d31",
"author": "Crystal Halliburton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKD9ZbINVX7yge_E4jnvF4EqmU1Ue91K039ehRafSeYbxLEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-12-31T20:16:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Crystal, thank you for the positive feedback! Extra Space is here to help with any of your storage needs.",
"replyDate": "2020-06-24T00:26:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bb68c9e4-3791-407b-9b2d-9b3243bb9a32",
"author": "Shelia Pine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzOowqS6mUqaxOnDwlPkS31NYBgCemgn4XGYH7ywZK5XHO9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional, explained everything In detail for me. Very friendly",
"date": "2019-12-12T00:02:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "This is great feedback Shelia, thank you! We love hearing that your experience has been positive and hope you know that we appreciate your business!",
"replyDate": "2020-06-24T00:26:14.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
"id": "744e8723-43b4-4d7a-95e7-6bf106d2683b",
"author": "Sandy Bowman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7pnY1JsLHOUxML8-yXsM_RDqru0sXw2L4n9BOtdPauhVaKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-28T02:31:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us a 5-star rating, Sandy! We're so glad you chose Extra Space Storage!",
"replyDate": "2020-06-24T00:26:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e11e4b19-8e4e-4efd-b317-bebcbfb6e518",
"author": "Katie Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXinbFpJGWaIaiuk14HD8PmwpZlUJc8FjxB2In2g7yQoDO8wxdT=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-28T01:54:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're proud to serve customers like you, Katie! Thanks for leaving us a rating.",
"replyDate": "2020-06-24T00:26:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "474122a4-9dbf-4762-9c12-2a2eafa20a4c",
"author": "L 901",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhQdlEPL_Jv-toYHW_5s2tY_ncm0_xI9_YarWpTZB6PDWB5Q=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2019-11-22T01:26:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving us a rating, Lyssa. We’d love to hear how we could earn 5 stars from you. If there's something that we can do to improve your experience, please feel free to give us a call at (662) 298-4785.",
"replyDate": "2020-06-24T00:26:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fd7a9a0a-dac8-44b6-b932-779312634c6e",
"author": "Deborah Becker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvx7-HqZB9Wlixdt2ntf9sDje1uXKFdd10fZsjo6g9p1Mpcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-22T01:06:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're proud to serve customers like you, Deborah! Thanks for leaving us a rating.",
"replyDate": "2020-06-24T00:26:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1780b007-8045-4bad-871d-50c6e578a0a7",
"author": "ariel skeen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWfKX-ut7uKfu8ty0M3PlTc4TGgLSm--zRpfhGRZpD9HwXrpuh=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-21T17:51:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for being a loyal customer, Ariel! We're glad we were able to meet your storage needs!",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ecccb047-7ab9-4d47-996e-5ae556dbd12a",
"author": "Autumn M.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdaTP52l7Ft6nPr-UnUcq17ubVDE5P6NgusPfHou7NnYJkFrjj=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-21T17:23:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Extra Space Storage, Autumn! We're here to help if you need assistance with your rental. Call us at (662) 298-4785 with any questions!",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e1625203-bc31-43a6-9809-0b2859dc0857",
"author": "Sara Griffith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeJ7g7Q_NRdwrfA0hmEXnXaVTXTvnkEgoQYGYZG3VWyAix2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-21T17:22:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the 5-star rating, Sara! We're so glad you chose Extra Space Storage!",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bf2a9035-0e5e-431f-b544-9f9006a8fa23",
"author": "Austin Dukes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKmxsFguaJjrY7VDnvZ1ekD-HsKYZcRjdMlmtO1verNOTylw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-07T21:03:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for being a loyal customer, Austin! We're glad we were able to meet your storage needs!",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "36c6ffa9-11f7-45e7-8672-fd6cb091c172",
"author": "the WHOLE TRUTH",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjcWAY1XXFIh_U-p8C2IKTBCbTwAEuVpa-yutE0wz__Lqg-zzS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-11-03T06:52:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Will, thank you for the positive feedback!",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4ae083c5-5781-45d0-b784-84015964cfef",
"author": "Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRRSHHyUkoX2YcpY6w0ZTBOqfl0An4lw-GvN72cPyUae6qUA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Fantastic job! Melissa was great!",
"date": "2019-10-17T01:16:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Welcome to Extra Space Storage, Allen! We work hard to meet the expectations of our customers, and we're happy to hear Melissa hit the mark for you! Don't hesitate to stop by the office or contact us at (662) 298-4785 if you need anything!",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4a1b602f-86d7-4255-a213-daba0e9f8e53",
"author": "Aimee Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLm1wslg56cmqpObYTs8FAnAQrQswPza0Y3fvSpHE7sHNc52A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-10-17T01:01:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so glad you chose Extra Space Storage, Aimee! Thank you for leaving us a 5-star rating!",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e1e862e-ab07-4434-bdd9-b0cfa190423e",
"author": "David Unbehagen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8J-3rcn97uZnmPEce8-0IeLu7WWHzB37ek2vz9I4HEA-2Vw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-10-17T00:45:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Extra Space Storage, David! We're here to help if you need assistance with your rental. Call us at (662) 298-4785 with any questions!",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "44d78986-37df-40d2-956f-a0ad167de3bd",
"author": "Melissa U",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKu2vryy3YFA2udl4CTkZkEVxx_GV4mHGb3pMZEC6ltdxz0EQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-10-16T22:56:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Extra Space Storage, Melissa! We're here to help if you need assistance with your rental. Call us at (662) 298-4785 with any questions!",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "75faac7b-70ed-4477-a5c2-f525e7844747",
"author": "Logan Strickland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBI3fHPk1XPU5ih4sl0tesifTCQRjgQiLNG-VPtlkjzitVIR0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Stephanie was very nice and extremely helpful in helping my wife pick out our storage units.",
"date": "2019-10-10T19:14:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Logan, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you and your wife had such a positive experience renting with Stephanie! Give us a call at (662) 298-4785 if you need any future assistance!",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
"id": "d905b7be-73a7-482f-838b-c3e028c4d33f",
"author": "Vivian Stringfellow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIILAC_m2DsICw8L2NbXP4kKfha_V6cEynsIga0PG1XNIHIZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-10-04T19:55:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're proud to serve customers like you, Vivian! Thanks for leaving us a 5-star rating. Let us know if we can answer any questions about your rental!",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7b32d622-236f-4eb5-9263-6611e2fd3127",
"author": "cj andreoli",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwbAt8P2WFVRzxJ-dS5gJ9xhWH7uCfK8ZL3rt1A8M_rj8iOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-10-03T22:20:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Extra Space Storage, Cj! We're here to help if you need assistance with your rental. Call us at (662) 298-4785 with any questions!",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43cbe19e-6ab8-4ddd-b15f-2cf55b362b53",
"author": "Makenzie Day",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMQqvCcthFHTrJ4xv8McDZRrSfOFCeq0jc4h_bZcvWaDigWsbD=s64-c-rp-mo-br100",
"rating": 5,
"text": "So happy with the service I received! We only needed the storage space for a week in between house closings and they helped me find the right size and gave me a price that wasn't through the roof! I personally dealt with Jamekia, who was such a nice face and personality to see at the front desk.",
"date": "2019-09-30T18:33:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Makenzie, we are so happy to hear that Jamekia was able to accommodate your storage needs and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out if you have any future storage needs!",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "5e5cc0ed-d6cf-4e86-be8f-e5369d5cd2c5",
"author": "michael whittemore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGlJ3D2gZMB1XciPa-EdCbeOoLeJaPlUivQfXsHV4-50pq8Sc=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were great. Quick and easy.",
"date": "2019-09-26T20:20:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your review, Michael! At Extra Space, we aim to provide our customers with a quick and easy rental process and are thrilled to hear your experience reflects that! Stop by our office if you need anything.",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "30772717-5aea-4dc0-8abc-a41eddad3b61",
"author": "Alli and Lele Alli and Lele",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUANOBj_L4VlsBKMrMcIZZ1xV0D-UzQ9Fch2PBEz_dTTCqMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice and helpful!",
"date": "2019-09-24T19:39:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alli, thank you for your review. We're glad our team was able to help! Stop by the office if you need anything.",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e71988b3-db96-4f2b-b553-a528cde44ba8",
"author": "Samuel Toliver",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYepX4ZEGSjrA626uPWojoy9EjwkjuseHkcaFV9d_SGn5sGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-09-11T15:32:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Samuel, thank you so much for leaving us a 5-star rating! We appreciate your business and are here to help if you need any future assistance!",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bf890358-192e-436e-ad36-8c94937243f0",
"author": "Shareese Golightly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4HTVUNvnG0IG_srHHVN-oJirXf-33ZN8R83wZhlpkKIazZb4z=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-08-31T14:15:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for being a loyal customer, Shareese! We're glad we were able to meet your storage needs!",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "68a8260a-5361-4e69-bd44-974b43a72942",
"author": "Timothy Perkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9yo6oo3drIbXLmmOlvPrUm4ecekDKDSOzwhC78tEUwpEq6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-08-30T00:13:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Timothy, thank you so much for leaving us a 5-star rating! We appreciate your business and are here to help if you need any future assistance!",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "09f816f3-e4a8-44b7-b6be-9e3b0bf346f4",
"author": "Brittanie Gill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxltzn5vjp5TiUi04G3hwS1ueCGepCPj36VVQTD5Ny-WZaZaY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-08-23T20:51:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're proud to serve customers like you, Brittanie! Thanks for leaving us a 5-star rating. Let us know if we can do anything else for you!",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "372a03a3-450e-4401-9d41-8fd2b25e55cc",
"author": "JaMekia “JMek” Guy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKbJHwY_Mbppf1rgb0mS7HoOPRrzd-H-pfsXvU1jHy_n2CsMxTXA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Facility was clean store manager Stephanie was very professional",
"date": "2019-08-15T17:13:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jamekia, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We pride ourselves on having a professional staff and are thrilled to hear your experience with Stephanie reflects that. Let us know if we can do anything to assist you!",
"replyDate": "2020-06-24T00:26:15.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "eb531dbe-522c-4a57-919b-820fbddf806d",
"author": "Brittany Wiseman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITVzYpr0WgqU1yu13ByFCAuMwDvKKFAgljQd5y6UblHP6lZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Stephanie at the front desk has been such a blessing every time I’ve gone in. All of our stuff has been kept up well. Very happy with the staff and our units!!!",
"date": "2019-07-17T19:45:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Brittany! We love hearing your feedback and are thrilled to know you are enjoying your rental experience with Stephanie. Let us know if there's anything else we can do to keep your experience great!",
"replyDate": "2020-06-24T00:27:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2b95feee-9a7a-4a0b-bfa4-d1a0ce452f31",
"author": "jeremy wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL69ICXaGeiIpv6OMpTfq2BLsC9WHy0jkRiG1yx85csyjC8Cw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sharona was a dream. Great customer service! Great price!",
"date": "2019-06-28T20:26:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so glad you chose Extra Space Storage, Jeremy! We aim to provide the highest level of customer service and are thrilled to hear your experience with Sharona reflects that! Stop by our office if there is anything else we can do for you.",
"replyDate": "2020-06-24T00:27:02.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "2fa1f937-8935-4d98-b3a7-a0d3e7f4de0e",
"author": "Terri Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2igfS6I_2KaGLiBaUWVW1sU0zrDiPuRDt8tsnAZU8gKBekPW7=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great management and nice clean facility. I highly recommend",
"date": "2019-06-21T22:37:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Terri, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage!",
"replyDate": "2019-06-24T00:27:02.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "7da5ee88-a1c5-409c-b2f3-e935210e2894",
"author": "Anne Matthews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9eQ3_2Rc1SgCUuB7YAgiN2zTZzUqO6KyS2EC-R7W3ZWja8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-05-28T22:19:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the 5-star rating, Anne! We're so glad you chose Extra Space for your storage needs. Let us know if we can do anything else to assist you!",
"replyDate": "2019-06-24T00:27:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ec4ca2d5-0d16-4adf-99d1-31ce7d6d7b00",
"author": "whitney Clyburn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNQ8-HxOd5aZDt_gy0VCKsRzIq25uaihUHrp_M_Rx3T_qGMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and knowledgeable staff.",
"date": "2019-05-28T18:47:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "It's great to hear from you, Whitney! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Stop by our office if you need any future assistance!",
"replyDate": "2019-06-24T00:27:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fce3b540-07f2-4566-b2f1-8c1a0ef8993c",
"author": "Jessica Cotter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhNX4Goz_MAt7jMwDoLaJDJMgchpXycORHQLK68XXBYQC8Otkbdg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!",
"date": "2019-05-11T20:55:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Jessica! We're committed to providing excellent customer service. Stop by the office if you need anything.",
"replyDate": "2019-06-24T00:27:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d7c52840-5064-4c93-8dd0-fb3aaeae8c6c",
"author": "Mel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_bsjuHPZ_Gkrib1w5nhk0q5rdWvIR71_DYvcSfquPG_w-kHaqLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service .",
"date": "2019-04-25T19:03:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Melany, thanks so much for your review! We are thrilled to hear your experience with our staff has been positive and want you to know we're always here to help! Stop by the office if you need anything.",
"replyDate": "2019-06-24T00:27:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "39142ab9-551f-4b8b-8d43-50dcd97241ce",
"author": "Kenneth Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9_KpGZedOLCv58262Fkd6ONa5RXE1xzHpbiWnzi8ZKSWKGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-04-21T17:49:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Kenneth! We're glad you had a positive experience storing your belongings at Extra Space Storage. Let us know if we can answer any questions about your rental!",
"replyDate": "2019-06-24T00:27:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24676c8e-534a-4f6d-a95c-62a844e31041",
"author": "Kari",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXBNX2xhBgrMzlRiDRCGXdWc5jaIY8sbaXWG8ZzyOflFXv6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jesse was SO helpful!!! He made my moving/storage experience super easy. Although moving is a very stressful process (hate it), the service I received made the process much easier. His friendly demeanor definitely lightened my mood! And not only that, he was very knowledgeable, providing me with every detail of the facility. He even advised me on some packing materials that came in handy. (Do pick up one of their plastic mattress covers! During the move, my movers placed my mattress on the ground several times. Yuck! This saved the side of my mattress.) I highly recommend Extra Space Storage. There isn’t a storage company in North MS that compares to their facilities or customer service.",
"date": "2019-04-10T20:48:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Extra Space, Kari! We understand moving can be stressful, so we strive to provide a simple and quick rental process! We're thrilled to hear we were able to provide that for you! Let us know if we can do anything else to assist with your storage needs!",
"replyDate": "2019-06-24T00:27:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a5a94e4f-a5aa-4141-8254-b1cbc2dcc79b",
"author": "Ashley Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOJd_Ly2bz6qinA_KSSmsz8CkWksYV8XcLQb4mIE5k2ACWkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stephanie Fleming and Jessie Kimp are extremely courteous and helpful. They made sure I was comfortable and knowledgeable about unit sizes and helped me find the most suitable unit. The process was very painless and swift and also the storage fees are very reasonable! I highly recommend this place for all storage needs!",
"date": "2019-04-08T19:41:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your kind words, Ashley! We're so glad Stephanie and Jessie were able to thoroughly assist with your storage needs. Your recommendation is truly appreciated! Stop by the office if you need anything!",
"replyDate": "2019-06-24T00:27:02.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "49ac4343-92c8-4eb7-b024-dce2b3934887",
"author": "Brenda Whitten",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5-QMOxB-s6aseSvLxWFBJ4zjF5gSEvaJLiE-jA2hX7cEoCCg7=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly, helpful and professional. They were quick to meet our storage needs at a very affordable rate!",
"date": "2019-03-27T15:37:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brenda, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (662) 298-4785 or stop by the office if you need anything!",
"replyDate": "2019-06-24T00:27:02.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bbdd84c2-0053-4220-a339-865db663dd5a",
"author": "Jordan Kindred",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1rYuogPqG0arE_h1fZxXeAekiPjGPIr8WulpDxQ5ya9B4Fw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stephanie was very polite and friendly. She showed me the unit before even asking about paper work. Gave me good advise as to how to properly store furniture items alon with artwork and pictures. Highly recommended",
"date": "2019-03-27T15:19:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Jordan! We're pleased to hear you've had such a positive experience with Stephanie, and we greatly appreciate your recommendation! Stop by the office if you need any future assistance!",
"replyDate": "2019-06-24T00:27:02.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "becfaff0-12d4-4a60-b82a-f40f63d638c3",
"author": "Perry Thornton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYUVDAKzppjSljlRyulUgx6TJHaEuypSDEjT9e6kd5lbg9wQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-03-26T21:49:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Perry! We're glad you chose Extra Space Storage. Let us know if we can further assist you!",
"replyDate": "2019-06-24T00:27:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "662fe100-50b5-4020-99e2-d9fcb770c89d",
"author": "Chris Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuEkrS1x3eWS-Rf4qzKBb01C4O96xyA0MCvLlnl_K9dLTAOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-03-23T14:14:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Chris! We're glad you chose Extra Space Storage. Stop by the office if you need anything!",
"replyDate": "2019-06-24T00:27:02.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f571c5d0-a676-4b6d-806b-dd88d9225800",
"author": "Doug Berry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIceN0gRkfMmoysEnn1iy2PhcXlph6RTqAcc9a-9Ta2wgMaKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-02-11T18:23:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "505fd861-93ee-48f6-907a-fb3f2fce82c4",
"author": "Ashley Coleman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvpLLClnhzgqppay-qHfai3NO24n5Jd4r8MtEQsF1gLeo7oQHy8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service got rite in and out",
"date": "2019-01-26T20:44:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "74343b87-1d4e-46c0-bce4-628f0fa56894",
"author": "Caitlin Wilbur",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRU3u8cjvtkWnjjXp3tWs0YSgF_NRAd3lBCG5JHWT4dw8tsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful in my moving adventure and very friendly",
"date": "2019-01-26T18:28:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "07ee425c-3956-4d31-a3c2-4a805c8ecae4",
"author": "Eli B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXkkYYjNmYl4spAXHo4GpUgpEboDrbnnbxKSWthtdLH5FFL5NF=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-01-23T17:50:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "815272b6-28b0-4c9c-a5b1-5a164bb311d2",
"author": "Denisha Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVX0UIM5ybdt69MdA0HuxUYA4LF7TVqr6gze99xe8W_xdiWMEo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessie was a very nice person. He helped me out a lot and showed me the right size storage I needed because I reserved a storage that was too small .!",
"date": "2019-01-22T22:41:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cfcecae4-9207-4ff8-981b-5a9767cfb3c4",
"author": "P D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuTyFkPtwYsTTv4p742qDDNPZsDPSnRhyiNULx0rXz7doTLyA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome storage space and Stephanie is the best!",
"date": "2018-12-31T18:28:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9b1134b4-d277-4e2a-955a-576a216a190e",
"author": "Patrick Gresham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7bU7eMemsQK2eURSvk1sM7PZJuvW1ouqIYqKPidV_ODmfFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stephanie was very helpful with everything. We are fostering a child for a while and I needed to store some stuff to make room. Five stars!!!!",
"date": "2018-12-31T17:35:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3a783cff-20c1-4040-95ef-576d2d6cd1e8",
"author": "Mel Vin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-XW7V-JiMVohFLae8PlcSJVjKgXfl_aPZXvC2YSjCQdx6YQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2018-12-29T18:18:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b7ba0e73-d7b0-4af5-a43b-53a7e368ece5",
"author": "Michael Becker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRT0kYuTug4TmWjoO3dp2qHnbhYcDZ-21holvgK6RBs08vNGg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-12-28T02:47:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cc631026-6d18-485a-9e4e-7307f896808e",
"author": "Jesse Kimp",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiUYElHtQaXZuaBDs2cvgULMOsRBIiDCejWtKWJwEcHu1DPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful place. Wonderful experience. Wonderful staff.",
"date": "2018-12-19T17:33:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c7ae601f-e95a-4902-80f0-598516f4c4e2",
"author": "andrew osborn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8ABHSeKeQksCpc5me3qeuwwlC7-o8UMFFd-28Jc9TjZcaFw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-12-15T22:29:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0a924a30-bcec-4f50-8f21-80ac540ccccc",
"author": "Camille Bowman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJS90O9T8tgjpVvIn_hsfXKJUpfyNwQzfz5nx7ws5VBSm5XPL9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stephanie was very helpful and knowledgeable! I will be recommending this location to others",
"date": "2018-12-15T20:51:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4dd9bcfb-db45-43f7-97c6-d7b0176e18d8",
"author": "Scarlett Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4EJRcORv7CBvVOlIRzjNMp80mYE_DVKRmNmK6cw7_00zsNsc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-12-15T18:24:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e34198d4-b822-42d2-85e6-973bd9cd3d77",
"author": "Melanie Everett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsXZNDoBCj9a5uDCLcu2-3vx1V0goBuG4l8kPj1BB8YoMJ9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stephanie was very pleasant and helpful! Best prices around!",
"date": "2018-11-13T23:26:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a13ce51d-bf17-4565-9f25-dc5f84257816",
"author": "Bryan Hector",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzFydb3LBb4gHc6lXGzlzeiyrjDFVSDA1AP59KjoUMq_pt-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-11-08T22:03:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ee94a84b-89d5-4e52-8f64-273b734ff532",
"author": "Nancy Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbXQChu8atfGifMpae4Yj5kUbIxKb16uShzIUZbPDM_OeyYA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jesse was very helpful",
"date": "2018-11-03T16:14:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "280abaa9-5ee5-47b0-96c8-0a01f6ff8abd",
"author": "Jason Herr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL96eJQqP3XUXECBbIT_qkrKhAneUBkydi95aNNBpTouZk9Pg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good efficient service. Clean facility.",
"date": "2018-11-03T15:06:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1dde8916-23b5-42e1-b1c5-261cb2518682",
"author": "Marlene Fisher Ford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL14zdLS15c3LlH4TWCmT5S8UWoz5YyxauiSe7UgVybwHrujA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and friendly. Oye Took the time to show us the available spaces to park and store our truck.",
"date": "2018-10-23T21:27:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "17a671f6-6d28-414b-9f23-8ed86776548e",
"author": "Todd Foreman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfweE3nQHdP27Y898i5fLYy8EFO3F08cROXTvdSSmq3bHcPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service! Had exactly the unit I reserved online.",
"date": "2018-10-22T22:36:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c0e7de4a-5eed-4ebe-93d5-3f566f7c8a32",
"author": "Katie Jarnagin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzNQv8NPm1oZ-OpqjnC1QVprhI6qI07_G_QlOrpozYGJiIIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Oye was super friendly and accommodating! Took care of the needs I had for my space! Definitely recommend:)",
"date": "2018-10-20T19:33:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6a826611-3b68-486a-9e1f-c4299342db18",
"author": "Tom Hughes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2NIkRybzE4jktBdlwUA0_UWu1ZshxT2-45wamdWUF-6ZOGfAE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jesse Kimp was very helpful and courteous in showing and explaining all options available to us. Nice, clean facilities!",
"date": "2018-10-08T16:16:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4858d6d1-99af-4060-b7a0-c2f261d92668",
"author": "Alan Simmons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3wA-6IuVbvXgEmmlOpLlbT-LUZsN-evCMclFwiiX_Gw3inQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Oye was very nice and helpful with everything great unit.for the price",
"date": "2018-10-05T22:24:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d34daf6f-b70b-463e-85fe-0234d34aaa85",
"author": "Chastidy “Storme” Collums",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXF23KHFSY3G7QQQ8gj5iNlxq9oZ9IQROqKO5Ea1EFoE2Ov2DfWOQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-10-03T03:34:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7290b3fb-bbfc-4758-a1a0-75565b52c37a",
"author": "Crazy Storme",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWH1oLgg0137b2NBZKytmzRBnF4YxVnwv0IFijlrRv1wtBhCcM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-10-02T06:10:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c5f77cff-ada1-443f-bac4-c88640fcde0c",
"author": "Chastidy Collums",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlRrKdryDnP_qdTYCrVnACRev7Q0Wb2CS8S-qQf9SrMxq_kExyKQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2018-10-01T19:38:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "518ff2bf-be1b-45d3-8586-efee99323927",
"author": "Manuela Melton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvU5bL_g6pwhtJ70xQKoE7y6Ew-dZGr1gx6zG57nz1XCioW9Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jesse is so friendly and helpful. He got online to find a coupon to make the unit a little cheaper. He also took me out to the unit on a golf cart to show it.",
"date": "2018-09-26T20:30:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4a734d6b-0324-4fe8-880d-d26f04595ce6",
"author": "Ken Bankston",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIygRS-y_XOJb-VVzJA6a4Gd5T8acxovY2E18eUYhwiiezl4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-09-25T16:07:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a743c148-3537-40b3-bb72-b9aa6e76b683",
"author": "Samantha Owen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINV6AcGrgJDKIVjV4lDReHL4B_3abb0snEiU7CEP0DO_DJYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing service!!!",
"date": "2018-09-22T16:21:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "02e7964f-8c9e-4ea2-902f-351c865aa9cc",
"author": "Jason Crum",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_TvHfTpdyCJc2lmuTNip_MNyd_H5SDuDDsx6HvKJZdDckiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jesse was awesome! Fast and easy!",
"date": "2018-09-21T20:35:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5da587b7-2636-4559-9727-3f80f5a53cec",
"author": "Heather Cross",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUr57lFXez2muiGFsxuuOVnqZby8oV5U38-tO-yMow7UXFRx1cMdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-09-15T20:12:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cf4860ff-74e4-443f-85f3-9a1a161b5708",
"author": "Heather Marsalis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLogHKKGK9c4ylrbYb0TJRF48m1QCbyNAdkyOu8VTTUakbENQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Oye has been very helpful and provided very friendly service in securing and completing our reservation, even as we’ve made a million changes, missed our initial check in deadline, and pricing changed in the system. He honored our reservation pricing and is very nice to deal with. The property and units are very clean, secure, and have cameras. Excellent experience all around.",
"date": "2018-09-15T14:45:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "ddbe16bf-79eb-4ccc-9325-3616077833d6",
"author": "LaTrina M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBfBgSmPiSr7_62la5HX03uVmoK2QuEc0WO_wXciywnjMdS50=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice and clean and Oye was very helpful.",
"date": "2018-09-13T22:51:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8ae47f9e-a6df-4586-9f2c-0d00556ee95f",
"author": "Miriam Stafford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgASIjaE2KV9bRcXx6ETpVVMDYXnXI6DDx3Uxxt2E7Zroh8Gft=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager, Oye, was very helpful and it was evident he placed a high value on customer service. He made us feel welcome and did a great job explaining our options and finding the right size unit for us. Facility was nice and clean.",
"date": "2018-09-13T22:42:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5a6e7f16-1b8c-44d9-9a1d-f7e408a2df7e",
"author": "Miguel Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITfoURBx4fEYLd97JHs65K0Yk0lHXt4VLdLc5DE9WmjaChTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "oye was very nice and helpful",
"date": "2018-09-07T17:49:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0cdfc2c2-68d1-49ac-a4f2-f3c23fd50ffc",
"author": "Amy Cardin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlEYm3uIS6SHH49OGF2aqx51eHFsjS5q1RGtpxEuaXosGEnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Oye so sweet and nice!!!",
"date": "2018-09-04T16:24:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "dce2bf7c-9386-42ca-a4d4-086a67fc908b",
"author": "Bobby Pino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ933CfwJQ9p8yN6WDbZCINiigC9tOgmASEibBkYb3WTqM6Gg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Very nice customer service!",
"date": "2018-09-01T15:50:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b0428d68-d431-4576-bca9-049eaa9ec117",
"author": "nic seymour",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLP-OxWCf9qvFBQ9te3fJZ3DiTHDLCBrsWEJ1KGiL6Yg1Ly0w=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2018-08-29T10:07:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0f148ffc-c181-47de-b8bf-3cf7c051a960",
"author": "Frank Eoste",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwnkchbKu-7ZBwUQx1EXYp6M_6ggNrb9ehKB0-pvS8iDC6_A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Used to temporarily store a travel trailor for a few months.\nAlways felt it was Secure and Safe.\nManagement was very nice.",
"date": "2018-08-25T18:06:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "645e969f-9bef-409f-8a7d-9a667fb41752",
"author": "Josh Seaver",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBcJ1_xQeMdycG_DewPXX50aWyGJaq73DCFfHqmuIwn0YF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people. Very friendly",
"date": "2018-08-22T17:44:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "49db2863-3b0f-457a-85b9-4d43b3a8dedc",
"author": "Benjamin Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPVBsTQIP0tIZY_EqhAxKZfyYqrhI_7dQJXmvOsFhrwo-wMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful staff. Took the time to really help find the right unit for me and made me feel welcome. Will do business again!",
"date": "2018-08-18T17:26:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c23244e6-3218-4f37-9394-7ea6f574725d",
"author": "Elizabeth Brandon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjYtG8jXNF0xfk8rPUr6gwciDMM58a5Xljvd248o1rtrVNiA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Units waiting for me after I reserved online without hassle! Jesse called early to verify and was able to show me the units without confusion or delay.",
"date": "2018-08-13T14:59:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5121e045-d67e-4eb1-b7d6-f20289571356",
"author": "vicki goerge",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaIkoqBmZ6raVNvscLsOFcC1w1p817EmW5Ktjb61JyU1YqIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented a storage unit from Jesse at extra storage in Nesbit ms .. unit very clean Jesse was outstanding helping me find the right unit for me ..",
"date": "2018-08-10T16:55:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "2ea04a0b-8b05-4d1d-b59a-97e0281d529e",
"author": "Chris Reifers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjDjlW0ce_tqQVTCIq7cypt3bdPuVdCvHAXVwkHW3QaM3lLo1z=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just signed lease, great people and very friendly",
"date": "2018-08-09T14:44:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "77370b48-10ab-4e5d-af0d-0ab937db12fc",
"author": "Yolanda Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPeGsiyWTD9BPguCkySmXCqhVoJ-tHHSBH-DDMp2IhGlOO0ks1qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful, friendly and professional staff. I am very pleased with their service.",
"date": "2018-08-04T14:20:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "049a03ca-9a85-4c69-834a-5e5a6ef7d34e",
"author": "Chris Mazique",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxRkz2gFLP2BqrDLrqz-3_crQe-H2qRokvXBtlb00fLNXnLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-08-03T20:32:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c2f11fd7-261e-4a3d-b5ab-f10e57b899d6",
"author": "Stormy Foster",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwBw6qFyZxvI2R8ZYgp09GeBlFoG8AJaQDQO1VQaoAMvVaOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-07-28T20:54:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "31d91d0b-54ea-44ee-b564-056f65a3003c",
"author": "Rachel Starr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWENCobupdxO5WDU0lKOa2gKyBMdIWkhGbx7nwhGLjnAsQITSgZAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jesse Kimp is very outstanding in customer service.",
"date": "2018-07-27T23:06:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f05f8b2f-b58a-4f06-a940-abf46e6d5b0c",
"author": "Samantha Pairmore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwWST67ukcw8i_VNsdlrCEBIPO8kjL58K3w2qwZf7wKdJo0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Mr. Jesse was very nice and knowledgeable about the units, insurance and products they sale.",
"date": "2018-07-25T17:50:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ccf99697-8045-4cc0-8c7c-e50faebf83f2",
"author": "TakeishaLafaye",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9DzpX_YBLeNYUPa6hGOHl04JFEU2nw9Y8mW-bF3XA2jaRuYpr=s64-c-rp-mo-br100",
"rating": 5,
"text": "Meet Jessie and he is super friendly!",
"date": "2018-07-20T18:20:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bc57171d-b008-4c01-9d85-8d5fb85ba227",
"author": "Robbie Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJf862xV6Uki4Xi1jWPp6lpdXJnGfFulRhY5U6Visj45FgJ6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice people, one stop shop",
"date": "2018-07-12T20:24:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a7cf43f3-9976-4387-a99d-05ba5e47fdf6",
"author": "Jim Temp",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLINiQ_kK42QAFSzIIBdLbWNPQINoghxphnW_9-mkFqE9sVaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jessie took good care of me.",
"date": "2018-06-29T20:17:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "07d4f250-7b5c-437c-8bd3-088f7aaf3040",
"author": "Dorothy Tyler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeSag1sWTc0XEpvOX_RVZH7cDB5rYnHSgR8c4KijJaxLx0qg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sharon's Robinson was very professional an helpful to me today with selecting my storage space",
"date": "2018-06-22T21:44:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dfb8a1c3-94c5-4505-880c-d5bc0bcba395",
"author": "Pamela Garrett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-pV29WNos20eqgUsCpPzj1_a6I63wjZbPOKtHU-3Yb7ef2iMhMw=s64-c-rp-mo-br100",
"rating": 4,
"text": "Personnel was very friendly and nice.. She was extra helpful and helped all of my needs!!!! I will use them again in the future 😃",
"date": "2018-06-12T18:57:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "46774a92-2c40-4e80-8dab-07548da31de3",
"author": "Christian Durham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMSYq6yNPWLtziAo50x_qwPOUEfzYIH2wiqJ9vxENdMKs00j4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Made renting my first storage unit very fast and easy.",
"date": "2018-06-10T00:30:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "01d8bdcb-a7ba-49ac-8e0d-4d579d1a390e",
"author": "Shirley Mack",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdQFuppfaU3D1geRX_xraYmiuszwmh2N0fitlnFaBAUahiwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extra space storage is the best and only storage I ever seen. I love how u walk in the building to the storage and Shalonda was the best she was extra nice. from this day forward I will not storage anywhere else I love it thanks Google",
"date": "2018-06-08T22:25:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "832de10c-86a2-45ad-8402-ffa842e83b23",
"author": "Roosevelt Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzELh0seIdvZ80_d6zcv8698Lbi68n-rKiDvm-7jN0Hpk4Mg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shalonda was amazing and very informative",
"date": "2018-06-08T21:26:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1b42ce9b-cf7c-4311-ae33-54983d8a93d3",
"author": "Christian Hopper",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVDyeuzITCn5zPSZ60wGefbYS5zGCfA2gkBfFbnEcuL4JTCr4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "First off, the woman in the front office is extremely polite, friendly, and very humorous. She helped us pick out the perfect unit to meet our needs and clearly explained all aspects of renting and the paperwork involved. As for the units they are just as great! Very modern, and easy to access. Units are kept clean and well maintained. These units also come at a very fair and affordable price. I highly reccomend this buisness.",
"date": "2018-06-08T15:42:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "db1f831b-3d39-4fca-8167-6ae894f5f29d",
"author": "Anthony Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXg-pO_w676dBZbPoslTW7FuSFThLbtVRCgkj2dUr5bgYhkeD0=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2018-06-07T21:06:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ce449cd0-09e6-432b-85ae-ab634e49f710",
"author": "B Windham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiyU8Zo0tZVHVq21QdBUHqp9LvOIYRW99QMvlioNSlg8--YQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great leasing experience! Shalonda was super nice to work with. Highly recommend Extra Space Storage to anyone.",
"date": "2018-05-23T11:46:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "25fb78ea-7a0f-47c7-af98-6fc23ea1aac8",
"author": "Barbara Daily",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUD2UbfUx2H0yzHvwMu2RNT0Tih8YIOxaa9vINzs2bnfsLe2UTP=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great",
"date": "2018-05-20T13:54:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cfc76a51-3dfe-4b66-adcf-9f54632085c6",
"author": "Derric Derricotte",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNnbNSfxob3yCYtHa8iroM9wyD7zXpC-Pic2uRzqfOUskdRHE=s64-c-rp-mo-br100",
"rating": 4,
"text": "Good location. Clean facility. Shalonda, the store manager, is very friendly and professional. The only con is you must pay insurance for your belongings; I wish this was an option for the customer and not a requirement.",
"date": "2018-05-17T16:01:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "dd995366-6b2e-4ca5-994b-a1fb008f52aa",
"author": "john brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHfHMqDS5_Jeckh4P3rRBy1O27nl0mu4weuUwxYneDQ0ZAhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-05-13T23:54:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "47301deb-c7ed-4a0e-84c3-91b61f9a9262",
"author": "Sonia Morton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZgymk0ONtJWVLtisspZ8Zxje9BmLVSt2669lseExuh2P6Zw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms.Shalonda is a wonderful person. I really enjoyed my experience.",
"date": "2018-05-13T23:43:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6b604e7b-2b57-4dd9-83cb-766a257a2099",
"author": "Brandon Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJECejj0C766lXFAzpN909166KR-E7DX-SIWUMeOhQ9PiFMIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-05-05T16:02:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1aea1fbc-6eca-470d-b438-12d36423c109",
"author": "Sheila Windham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLiJ7CGCNNqIKHkH5MnIZzVKLxnrLbkKi9phZytncDZnQdBbsH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shalonda was a pleasure to work with. She made renting and moving into our unit a breeze. This is the only place in town I’ll ever rent from!",
"date": "2018-05-05T13:24:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d2512bb9-7877-439e-8720-94bda82cf533",
"author": "Natalie Harrison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUvdKJK9DZYIaQM_0pkVEHpd1skqIJwZ0k-p5TLJapwWhQaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is amazing and very helpful !! 🤗",
"date": "2018-04-28T19:57:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "485c4c14-a99b-4b66-a88c-d587734df2ea",
"author": "Andrew Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIo-MsR8RkC_HA0X_mxenm18okwxmY1o1-TX-KnayLzo1vqvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service!!",
"date": "2018-04-28T15:46:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a505575b-d9ed-41f1-a7f8-9b3093e5b9ff",
"author": "Yolanda Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWG1xzMYEsI5MU1p_RjbwcoEWWG-n5f2hdQmsdj9mEcVV491mBcjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-04-02T16:16:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d6185104-f5d6-4356-a20b-4a63992f413c",
"author": "Lashune Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKl3FmPieTcpLhuqzPUVgusxAXYV-HRqi8lJQpXhprZ54Yfmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I give it 5 stars",
"date": "2018-04-02T16:04:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8c92d663-3439-4d2b-8262-0183b8fdf404",
"author": "Yoli S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6QuFy3fhJGDpW4ztmHdIf9vFa886xio8cg3CCEMcEYqGDbP1i=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ms Shalonda was very nice the property was clean and I will suggest this place to others.",
"date": "2018-04-02T16:00:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "7835b977-3b16-4d4f-b8f8-3be5d64c2fff",
"author": "Pharo Ezebuiro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgX2SvIR8b085lUboguJjYDWiadk2ji2WLxhY4j3NYdyG0gA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service with a smile and a kind word...that's what you get from Shalonda Stribling. Very personable and willing and able to make you experience here pleasant every time!!!",
"date": "2018-03-31T15:00:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7f0a78e3-1efe-4d91-b1c8-1450bd5ced26",
"author": "Tasha Lynch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU79wP5KHsRAq5QaQoVHPg8LqHvR4kbLigVEoe-DlAQkHce9L7c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good experience would definitely recommend!",
"date": "2018-03-31T14:58:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b049f9c0-7641-4ad1-9e04-8c68af7f6cc4",
"author": "KJ Watson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5AgX49Q3kXCMdy__3pQ1tLisgjFoyaWfZkDjVyFZ_IZkSq4QsmQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great set of ladies here at this location",
"date": "2018-03-31T14:49:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c8a7f7b5-99aa-4465-aeee-33d893fd2bbe",
"author": "David Lloyd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7yJpes-rIuy_qd11Fw8UuHjiDBBbo94O9w55Beh57n16BUuHy=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff is awesome",
"date": "2018-03-31T00:11:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2f583cb8-77d4-46ae-b528-3d61889daae3",
"author": "Tawanda Davidson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5noHhFIz00iTjvRsiFV3VlCWNxccYLQ4EQj34tRtJMUSpB_nN=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am so appreciative for the excellent customer service that I received from Shalonda Stribling. She went above and beyond to answer my questions and to make sure that my needs were met. Thank you so much Shalonda.",
"date": "2018-03-30T23:02:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "a0f75e43-0187-4959-9b60-c3cdd55cbe0a",
"author": "Paula Austin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVY5c01GEs1Gv4Gb65Q1dQxPzPvl7fFByc2MET95g3wISajo-VYjg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Staff is very friendly and helpful!",
"date": "2018-03-30T22:02:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f2107733-fe5b-42f0-b700-bb950a5281da",
"author": "Evelyn Duncan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViUbiATE5z0g19_-EsFh5HyXg5HxaUtWdXMHZuBtB7ETmgmcrI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shalonda Slibling demonstrates excellent customer service. She is always professional and courteous.",
"date": "2018-03-30T22:01:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "db65cd9c-2c5d-463a-8ae6-8ddf11e6a9f4",
"author": "Lala g",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjvklw9ybW48wlw6zlMqSs7iWCXSg33egCsuzB8byMssgiJ5TMdA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The service I received was down right amazing!!!! Royce Mabry was so nice and Professional!!! You will love this place !!!!",
"date": "2018-03-23T11:55:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c9530f0a-deea-4415-a160-674f83b3f7a1",
"author": "india mcnary",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQdMuveh-xL_o-EaLbmXmKDX19GY8Hzffuv5WQyOKRoApOjBFwcw=s64-c-rp-mo-br100",
"rating": 5,
"text": "THIS IS A VERY WELL ORGANIZED STORAGE FACILITY BEST CUSTOMER SERVICE YOU CAN EVER HAVE.THANK YOU ROYCE AND STAFF FOR YOUR GREAT CUSTOMER SERVICE .",
"date": "2018-03-21T14:49:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "01c6034b-f98f-4ca8-a72d-c5b010680304",
"author": "Brenda Traylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIcVv-wGsCUk6J90PgtbeMV1IVtRu0LrXjghXOQd0HEbP5Dg=s64-c-rp-mo-br100",
"rating": 5,
"text": "My customer service was great!MsShalonda is a very sweet lady",
"date": "2018-03-19T15:24:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d7424619-79b5-40e3-b35d-98601932cf70",
"author": "Jimmy Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJz_stueRxv6D_UhnCIeRX9XULJ0boLcJo1wu2xWXTPHp3qMA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extra Space Storage has been easy to work with over the past year and half. The facility is well maintained. I would recommend their services to others.",
"date": "2018-03-16T19:28:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7b679877-41f1-4188-9c3d-747ab227a043",
"author": "Anthony F Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5OGAo4T0j5sv0nO6TL49yCkpDDFxbLY10dcfhbl3JrWTBR3fSNQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Keep doing a wonderful job",
"date": "2018-03-13T15:00:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a4daff66-c601-491d-a832-deb5ed78f990",
"author": "Tracy Brewington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGsgVIG-aNlgsi2adRJBfABJf16QuZQ9IfssiaoUIck5DaGB-7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Worked with Shalonda. Outstanding customer service!",
"date": "2018-03-07T21:22:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3c190f04-91dc-4961-850b-92345fef5bb4",
"author": "Shaunice Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1Cf8wiFj6dxqxNgO9UOyU_hkVBtDjWOI1NP6As6-rESiJR6O61w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-02-26T18:23:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a6e21fcd-edf1-4bfb-b11c-481fc483c482",
"author": "Royce",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeeyWnfmEBKMZkX5MPWx1ebWNCRE5EiOI9oL-ABeUVgBx0OQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-02-17T18:59:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a9a508aa-ec11-4eb3-9c37-8db5bbf4360e",
"author": "Michael Lacey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUjuQezO0Mh8-ERCC7RIFvMgnRmaUlyp42aEzwwGMkRxcSZ2xD=s64-c-rp-mo-br100",
"rating": 5,
"text": "They gave me a better spot than I originally booked, and Shalonda was very helpful!",
"date": "2018-02-12T22:53:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d5fe1faa-0a37-41f1-b074-6f274d6ea5d6",
"author": "alice bonner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKA7DCwlIGiJ6hIEMG83Dd6vsGnJUPgFQ8oxYCzfeNS06S_WA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shalonda was very helpful.",
"date": "2018-02-04T23:52:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1861ec16-c2c8-4d4e-8eda-5f7c80ffd45a",
"author": "Tressa Kennedy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUj2Ed-tr24VSUf-fGPfFRu6zy7w9pSQLF7vG4b9W8HYiSgxKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shalonda and Royce was helpful and knowledgeable. They made my experience enjoyable",
"date": "2018-02-04T23:35:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4707d29e-3863-4ed3-8c7c-801303e11e03",
"author": "Reese Bryant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLB-Q8Nf1enVB1yvPtNtSHWfpjirYqdtD-vsUYmG8ctQS1Eug=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-02-04T15:41:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c4a7542c-7355-40a0-a45f-de133ecc35dd",
"author": "Lenia Hayes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuAxtAvoheW9FA20Q8RQfa9Zld6f0a22tbUHnFTfmLkflZ4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service!",
"date": "2018-02-03T21:28:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "19a93a80-e2ee-40aa-bca7-e3a013c638e4",
"author": "Sharon Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOiwe9-bJ-rYkruzjcQKBmBI_Z3XHds30UaNiE6pPrVwDU5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Royce Mabry and Shalonda Stringing are the most excellent and on point people I have meet at Storage. I looked forward to seeing them every time I go. Keep up the good work ladies.",
"date": "2018-02-03T20:38:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "18ef2b41-739f-472c-a1eb-5ef50dfbfbfe",
"author": "Kaolin Levatino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBjLfIokbz6sU6KyXUWU2eHSBGpCEQcM2T3yUklNonf6FkOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Ladies at this location were very profession, kind, accomadating, and knowledgeable. I had a bad experience with prior management when it was Compass Storage last year. But, my experience today was great. The set up was fast and easy. Got the first month free too!",
"date": "2018-02-01T02:04:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "289029ac-17eb-4563-97ed-77698bfb4cee",
"author": "average gamer_40",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUalXG171JAHGZYIzJKqjQsXmCtxpvDtm-X6YtIND4s_wj0Ih7-2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2018-01-27T03:45:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "59a5a498-c3d8-45e4-ac95-2fd17c4c1cec",
"author": "Cindy Ligon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIR0GoAJ9DJ5RyTH-DF9qrzhBOEenA_a9xmO4Vj9sE3-Xi8XQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and accommodating!!",
"date": "2018-01-15T20:52:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ed6478fe-199f-42b8-af67-35716142349d",
"author": "Blake Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXA95acICRxohEQX4JKGXz5NcSr_Q3SF7DDeOJZJg8y1OsgKmIy=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is awesome !!!!",
"date": "2018-01-04T18:45:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3fbb434a-c506-4e01-9f86-32b0e1f83744",
"author": "Malaysia Kennedy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCFEOM11dWgFV1LZkwQEj54YEErJd-dqJ2_ZfuIgnOv-ZGjTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love coming to extra storage for the customer service is excellent,professional, and quick.",
"date": "2017-12-30T01:31:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "14c2b978-b77b-4b06-b1c8-a7e87d41b621",
"author": "Jay Jay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMs2r5TO5I-XD8adKIPGl2OQlXlGF8Wo4TCLLlPiV2Ac7RWmXL=s64-c-rp-mo-br100",
"rating": 5,
"text": "I Love This Storage I Never Have Any Problems Or Anything Coming Up Missing I Love The Manager There as well She’s The Real MVP Ms. Shalonda Stribling Thanks For Making My Experience At Extra Storage A Great Experience. Love You",
"date": "2017-12-29T19:41:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "528a0bb4-56c1-4e2f-b6db-2790204348c4",
"author": "Simone Kennedy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5ECKkJrPZAxi_0-6mYJgu93Of_nfZkYNGWfhiJ7g-Or0w1cGlrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love this storage, they are amazing. The Manager is so sweet, she is very helpful. Thank you Ms. Shalonda. 2 thumbs up",
"date": "2017-12-29T19:26:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "30531899-69ee-481d-bf3c-06139fc8bf61",
"author": "Kiera Tiana",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_rYyP3oL7H5Xj5tBqGF1Ex9Fa67ct9464x7184e1EwdcGwu8J=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love this place the staff is efficient, respectable and professional. The lot is clean everytime I come to pay my bill!!!!!",
"date": "2017-12-13T21:13:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0f055a31-f2fc-4ff5-be1b-e12d030d5c27",
"author": "Shalonda Kennedy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPCrqdExdSKDMb7IDTE5icFxZ5Wgpnz2DLxuwo1r1VgLq6Dg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Royce was very helpful and the staff is great.",
"date": "2017-12-02T15:18:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "02023db2-bd2f-4112-b1a6-59adba844bb0",
"author": "Jason Hulbert",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7eVODSw-oaNIIEhRohReOTzTUGc27JkEaOGtUTP2YwUUjkPM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Shalonda was very helpful and polite would recommend extra space to everyone.",
"date": "2017-11-06T22:43:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7c9b473c-92ed-4730-9e74-043f51dfe5e4",
"author": "ML&KK FOREVERONE",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1jfyoXYhF8wL-gkP5vVZ2K-vDzZInLQ9GBJ9CZ3Pcc_PMhuei=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice people and the service they provide is top notch",
"date": "2017-07-05T12:51:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "bda4ff49-510b-4593-9d42-6b823621ef57",
"author": "Kenneth Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW22PJWZ3JpssnY4QGLP7Ok54oK5oGmi4FtBit164PH1Aj8Enw=s64-c-rp-mo-br100",
"rating": 4,
"text": "Nice guy veteran and video sevalance",
"date": "2017-06-28T00:39:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e875693e-77eb-48f0-8041-0c8fffc08382",
"author": "Tony Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1sf_54jiuhGAXMci9R7EvXw1gXFCwtggLQUiMpx4yUdPH8iSF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Not a lot offre traffic",
"date": "2017-05-29T12:25:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1dd0e948-a3d0-4338-b12c-4ae30da91453",
"author": "Billy Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHsBxsbCHlCa3BWO0hsTZMczjF6eZ1pvCoxvEwSVm1EtoED3uOKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2016-09-27T07:40:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e48e59d0-c41c-49c3-bfb3-1bec174c55ea",
"author": "Lisa T",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdi-2upZvipUFcheWMWd1AiuVMCby5MUUaI50k8Q2iktJw49lo=s64-c-rp-mo-br100",
"rating": 4,
"text": "On today (3-19-2014) I needed to quickly find a place to store my 82 year old dad's contents who relunctly relocated from So. Florida to the area to stay with my husband and I. Under the circumstances, he was not a happy camper when we arrived at the store. The employee on duty was so gracious and helpful that she actually caused my dad to smile and lighten up. Dad felt he received a good and fair rate and loved working with the employee who represented the compass brand in fine fashion. Kudos to you for your fine service and for what you did to assist in my dad's transition to his new residence. It meant more than you could ever know.",
"date": "2014-03-20T04:32:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6cc12a79-485f-4b51-93ae-e53adee733bf",
"author": "Deana Faulkner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGITzmfUq84gBsM7B07cR4ywvPqEYc0hFOm9D1-U2sVIWemQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I stopped by last week looking for boxes and realized i needed some extra space while talking with the staff here. They guided me to the size unit I needed to get me another room at my house! Got my boxes and a unit here, the staff made it easy for me! Stop by and let them help you with boxes,uhaul or a unit. Great place to store at!DFF",
"date": "2013-02-23T16:12:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bbbd6126-afad-417c-b6a8-d2cb07be143d",
"author": "Treva Cstylz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLckwgpGygtX4W3EFKDHZg9Nld1irQYiyIP8VFqxuMVZ7aXKw=s64-c-rp-mo-br100",
"rating": 4,
"text": "Had a great 1st impression off the store when i got there. the property was nice and clean and the manager was very nice. And yes i will rent again from Compass",
"date": "2013-02-22T17:24:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
}
]
}