{
"summary": {
"average": 4.9,
"distribution": {
"1": 9,
"2": 2,
"3": 2,
"4": 15,
"5": 414
}
},
"reviews": [
{
"id": "4dcf3083-5607-4cbd-afe7-618cc6e4a3c8",
"author": "Brittany Thigpen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhfAzr9Xv_dqrQt0-WZqRPnSDX4gd7R6-h8tCuYE3Tq5JEM9M=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tina, was super easy to work with! Very patience and helpful during my time of trying to get things moved. Thanks Tina!!",
"date": "2026-06-15T20:38:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brittany,
Thank you for your kind words about our helpful and friendly service. We value your feedback as it helps us maintain high standards. We hope to welcome you back soon!
",
"replyDate": "2026-06-17T03:36:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "72453e19-d4d6-484b-868e-a8260942b746",
"author": "Brandy Fulton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1j7XzzBm8QpUyar-0UV5Aqg0RTOUOa4PvwfBtN-cy-TNE_RD5Ng=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I went to just check on prices of storages and Tina Waldrop was very helpful, very polite and nice as could be. Will definitely use if I can't find a closer storage unit",
"date": "2026-06-11T16:36:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brandy,
Thank you for sharing your positive experience. We're delighted to hear that Tina was helpful and polite during your visit. Your feedback is very valuable to us, and we look forward to providing you with storage solutions whenever you need them.
",
"replyDate": "2026-06-13T03:36:07.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3beaa194-6416-4b01-b02b-3236658afdf7",
"author": "Tammy Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNlCxsVt2lCyg6E-BTBr6fRa_LE82gkBU_YdOHP0BvDNRP0w=s64-c-rp-mo-br100",
"rating": 4,
"text": "Climate Control doesn’t work. I totally love this place Shannon at the desk is incredible. She’s very personable and very helpful because of that I got my climate control unit and I got another unit. I moved my other Storage that was in Memphis, Tennessee to Mini Mall Storage in Olive Branch, Mississippi mainly because of Shannon. She is always walking around the whole facility cleaning all the units. She even was planting flowers out in the front one day making it look pretty. She’s always taking care of everything, but I can’t give it five stars because the manager of the facility when I went in there last week I told her about the climate control and she told me that legally that the climate control can be up to 80° and that if anybody touches the thermostat that they’re going to be charged for that I went on to tell her that I have videos numerous videos of the temperature in their being up to 89° when I go in there and I cannot get anything done as far as organizing or doing any of the stuff that I need to do because I have an eBay store and I sell on Facebook Marketplace so I have to go in there and package stuff up so 80° will be fine but 89° no I can’t breathe in there. The humidity is incredible here in Mississippi and with that being said when she said that legally that it can be 80° well basically would it be an 89° it’s illegal today. I went into my unit because I sold something on eBay and I went to go get it and package it up. It’s 96° inside of my unit. Both of the thermostats are showing as 96°. So with the humidity, you might as well say it’s over 100 inside of a climate control unit that is supposed to be protecting my legal documents and things like that. I have file folders in there and a lot of paperwork and things like that I have everything that I want protected from the Mississippi humidity and the heat is what I put in that unit I have two units here one is an outdoor unit and one is climate control. I might as well have just got two regular outdoor units because the outdoor unit is cooler than the indoor unit. Because it’s 96° inside the climate control and it’s all closed up. It’s more humid inside of there than it is in my outside unit. Top that off with how Tia The manager talked to me the other day like I was a child. I can’t give this place a five star rating. I would’ve given it a two star but Shannon who works in the office most days she is always so accommodating that I had to give it four stars. She should be the manager here. She knows exactly what she’s doing. She’s always keeping the place clean organized and she knows exactly what to do. She took a few days off and I noticed the difference. The grass is about 1 feet high in the front and there’s trash all over the parking lot. When she’s here, she’s out here with the Weed whacker trimming stuff she’s going from unit to unit. She’s walking around in the heat just cleaning. She was gone a few days in this place has trash everywhere. All I can say is that Mini Mall storage In Olive Branch Mississippi would be completely filled up, but I can see why people would be walking out the door if they have a miserable person at the desk that treats them the way that Tia talks to people. She doesn’t even look you in the eye when she’s talking to you that tells you a lot about a person And she didn’t even smile one time while I was in the office",
"date": "2026-06-08T19:02:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tammy, we're disappointed to hear your experience wasn't up to par. We'd appreciate the chance to hear your concerns in-depth and suggest appropriate solutions. Please contact us at info@minimallstorage.com or +1-833-621-0762.. We're confident that we can turn your experience around and look forward to getting it corrected!",
"replyDate": "2026-06-11T03:36:07.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "7aa1ceaf-b009-4cdc-a138-bc123ba315ab",
"author": "Danielle Bingle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVX7cx_UBis36rtDE-crq6C99saNeJym-5rSFSZenPiIhiAf-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-02T11:31:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-06-04T03:36:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f28e242d-3aca-4cec-9950-05ea5cdd2d5d",
"author": "Michael Tadlock",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvcuseChMInyJA17Q4xYfShSo030at6Lh-bx2NBoEWlJKzaXo=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-02T11:30:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-06-04T03:36:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "87a16a91-a324-492c-a40d-32797e975c8d",
"author": "Nic Rier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqxqvpUTnkyBrUgh7a_3DXilnpoJAPFS_zutrErZ3QQkgRfw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-27T21:53:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-06-04T03:36:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ecc69b21-a9d1-42ee-8504-b14d66635487",
"author": "Heather Collins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6H5mDOqQ_EZG-PXLzhJJICpP-9U90M3cB-VeB5PF5j0Hg6hiC=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-27T21:43:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-06-04T03:36:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "033c9c9b-7a1d-443c-9858-29fe5a306b43",
"author": "Nataleza Loveberry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJseMCuAB4XSMi6y-aHJZhw0Ma2ZHNbGtTWG9O6qZSxQfBJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-27T21:18:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-06-04T03:36:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a462826d-a929-49b7-8dfc-07bfa0e34cf6",
"author": "Dwight Holloway",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU52QgIJXZteopPRX-vpM7FHJ7FnGhkGlN4lV2riT4f8xpK8gu1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always cheerful and helpful every Every time I need help",
"date": "2026-04-17T20:28:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dwight,
Thank you so much for your kind words! We're thrilled to hear that our team has consistently provided cheerful and helpful service whenever you needed assistance. We truly value your feedback, as it inspires us to continue improving our service. We look forward to serving you again soon!
",
"replyDate": "2026-05-18T03:36:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bb825266-e610-4b10-bf96-3b9290446383",
"author": "Jennifer Lee Harber",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcxKdM5didM4DHqpiwmQaK3Woo5TjfqTQqjKDo7obeKTHg9dnAtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shannon that works there is an absolute doll. She is very helpful and charming!",
"date": "2026-04-17T16:49:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jennifer,
Thank you for your kind words about Shannon. We're delighted to hear that she was helpful and charming during your visit. Your feedback encourages us to continue providing excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-18T03:36:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f64ab4ac-5c48-4249-90f2-450764e3ff9e",
"author": "Myra Cagle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8CCBJohIpLih3HQuNjEy16NjZnEIfb2HK4RWFDNFeWrjNgdEH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shannon was sweet and informative. She is the most cocientious person where her job is concerned. I own a business called Haynes Farm and we make quilts. Because of shannon, mimi mall storage gets 5 stars from Haynes Farm 'A Little Bit Of Country in the ❤️ of Rock N Roll' thanks",
"date": "2026-04-17T05:45:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Myra,
Thank you for your wonderful review. We look forward to your continued business and wish you great success with your quilts!
",
"replyDate": "2026-04-18T03:36:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "09f04965-b7ea-425a-81f2-bed11d8eec27",
"author": "Madison Proll",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKydTv8jgDgDvH7QOATwWMyIvpxFsICvIQMw7oNZPnD4z5s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shannon was great!",
"date": "2026-04-17T04:39:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Madison,
Thank you for your kind words! We're thrilled to hear that Shannon provided you with a great experience. Your feedback is invaluable to us in ensuring exceptional service. We hope to welcome you back soon!
",
"replyDate": "2026-04-18T03:36:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b4db67d5-8764-455d-8655-98d411b6446e",
"author": "J. Holeman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzBi8y_jwk1oXG2lRHPPs8lBI405SIIyQHzcGwAEa3tSbAzHXt=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location! I was shopping around at different ones but I picked this one because Shannon was so nice and helpful!",
"date": "2026-04-17T03:40:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your wonderful feedback! We're thrilled to hear that Shannon made your experience exceptional and that you enjoyed our fantastic location. Your comments inspire us to continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-18T03:36:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9840bc04-0d65-496f-8f94-7e3178da2f90",
"author": "Zanewright",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_gtKB67CT6tQcqhNjzh2ofMO1yQ78PaM8tfFm-vaSgzaaN4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-17T02:39:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-04-18T03:36:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "26def762-dc62-44d3-abcf-d6122585604c",
"author": "Kobe Joshua",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHR4RCLYdpaqJ5ImgNak68TqpkpJXss89QHrqrSzcJ9Fe4Og=s64-c-rp-mo-br100",
"rating": 5,
"text": "got help from a lady named shannon she hooked me up with my first unit great service!",
"date": "2026-04-17T02:30:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kobe,
Thank you for sharing your experience! It's wonderful to hear that Shannon provided you with great service and helped set you up with your first unit. Your feedback is invaluable in helping us maintain high standards of service.
We look forward to welcoming you back!
",
"replyDate": "2026-04-18T03:36:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0de0a147-02f7-4a7e-9cc2-688d6c9f480e",
"author": "David Henson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsgCG69hfLMI5_a-Wh99f3-qhlU9xI5PnufEXBRLYw58AT63VO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service Shannon! 👍",
"date": "2026-04-17T02:23:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello David,
Thank you for your kind words about Shannon's service! We are thrilled to hear about your positive experience and appreciate your feedback.
Your comments motivate us to continue delivering excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-18T03:36:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e139f66d-b304-4ebd-aab9-0e935339da0f",
"author": "lisa velto",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8izf06tLpdinnV0MKNfn5Un4NDVHZ67GM6KzuF-pa-p-CWkHX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shannon is exceptional. If I owned a huge company, she would be a major player. Anyone who knows or meets her, realizes that she is GOLD .. professional, polite, energetic, and just reliable, to say only a very few of her character.",
"date": "2026-04-17T02:06:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lisa,
Thank you for your wonderful review of Shannon. We're thrilled to hear about your exceptional experience and greatly value your recognition of her professionalism, energy, and reliability. Feedback like yours inspires us to maintain our high standards.
We look forward to welcoming you again soon!
",
"replyDate": "2026-04-18T03:36:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a9d198c8-6874-4f8c-b2c7-42a2ba591bd8",
"author": "Angie Ashford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBjn3qpko4UCZYtjiMzJYc9TEjUVisJ3bYL3UMaQghnXce0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-17T02:05:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-04-18T03:36:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c712576b-710a-4c68-8c31-5cecd6869b52",
"author": "CHRYSTALS48CAR",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRE-93mJwnkG-N6xn57W_pPwxWbTwB6tYkvlvwND8I7MaNcw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shannon was very nice and helpful.",
"date": "2026-04-17T02:03:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're delighted to hear that Shannon provided you with such friendly and helpful service. Your comments are greatly appreciated and help us continue to maintain a high standard of customer care. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-18T03:36:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d58db2be-9339-4de1-bf4d-92a8ca1768b6",
"author": "Shannon Barnes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmm-fftQgxUjKJ6-IlAZx3kWYlwwrU7nUb8yBZeleNXzWqiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean .",
"date": "2026-02-28T23:19:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shannon,
Thank you for your kind words! We greatly appreciate your feedback and will continue to maintain our high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-18T03:36:07.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1f2f2484-7c85-4ce1-a22f-1ec7adb5cd78",
"author": "Faith Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXXcEASyCit9S4lXO-kL0gIzJKDw-tmKFGylacdeo7oiXWaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience overall! The facility is clean, secure, and easy to access. The staff was friendly and made the rental process simple. I spoke with a woman named Shannon and she was very helpful throughout the process. I feel confident my belongings are safe here and would definitely recommend it.",
"date": "2026-02-28T22:58:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Faith,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Shannon and our team made the rental process easy and that you found the facility clean and secure. Your recommendation means a lot to us, and we're delighted to know you feel confident about storing your belongings with us.
We look forward to welcoming you back anytime!
",
"replyDate": "2026-03-18T03:37:30.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "4843a241-e13f-40d8-966c-2d66dd920cf9",
"author": "laurie Seubold",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8PLQx2xl-hxik7875CarPu60hkj_m6KI6Wl3UwR89ZgRUZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome customer service!",
"date": "2026-02-28T22:49:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Laurie,
Thank you for your kind words about our customer service! We're delighted to know you had an awesome experience. Your feedback is invaluable in helping us maintain high standards.
We look forward to serving you again soon.
",
"replyDate": "2026-03-18T03:37:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b9078bb2-24bf-41c5-bbfb-daeff96597ce",
"author": "Sophie Foster",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsrOos-voK2r829ia4t5h1fT4XYHWFrFovPZYJa9G58AlJNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "had a good experience!",
"date": "2026-02-28T22:48:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sophie,
Thank you for sharing your positive experience with us! Your feedback is invaluable in helping us continue to deliver excellent service. We hope to welcome you back soon!
",
"replyDate": "2026-03-18T03:37:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2032a2fc-7ab7-423a-b571-50b9a5c4e326",
"author": "Tianna B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJX2H13DR45bB-P4AuvIpAK7nXeKcpAm8KmeGiXbRi8vl-atA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I went there to just get some information and to look around. And Shannon made it a great experience, she is very friendly and very knowledgeable! Recommend this place!",
"date": "2025-11-01T00:47:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tianna,
Thank you for sharing your positive experience! We're thrilled to hear that Shannon made your visit enjoyable with her friendliness and expertise. Your recommendation means a lot to us, and we hope to welcome you back soon.
",
"replyDate": "2025-11-18T03:37:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "91ef345f-e1d3-449b-8d40-01fa31a14f6d",
"author": "Marshall Whisenton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIViWNchX9s3W5ITdCdcHHxNMuijkn-XcmKwFqI0KTHIVjY5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shannon and Tia are the best! They're always friendly and helpful. Definitely recommend choosing Mini Mall.",
"date": "2025-10-31T19:05:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Marshall,
Thank you for your wonderful review! We are thrilled to hear that our team has made such a positive impact with their friendly and helpful service. Your recommendation of Mini Mall is greatly appreciated.
We look forward to welcoming you back!
",
"replyDate": "2025-11-18T03:37:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fc1db574-fdc0-4c29-9cd1-c4e9d8e13400",
"author": "Demaurio Bonner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrSBbMBEBk2YqLkY-gu6GgttsT96SOe9iiLpKXbNa51s81yQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Shannon was so nice. Great storage unit",
"date": "2025-10-30T16:58:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Demaurio,
Thank you for your positive feedback! We're delighted to hear that Ms. Shannon left such a great impression and that you are pleased with the storage unit. Your comments help us continue to provide excellent service, and we look forward to welcoming you back in the future.
",
"replyDate": "2025-11-18T03:37:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ec9c1a56-bd99-4a3e-8963-4c94cea11514",
"author": "Janyia Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcFSZ3M0pQ9RKJO1NuOEfDkxmVFej5VTsbqeHw1-YulnHLtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, everything went pretty smoothly and quick . The lady was real nice and sweet .",
"date": "2025-10-30T16:55:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Janyia,
Thank you for your wonderful feedback! We're thrilled to hear that you had a smooth and quick experience with our customer service, especially appreciating the kindness and sweetness of our staff. Your input helps us continue to provide excellent service. We look forward to serving you again in the future!
",
"replyDate": "2025-11-18T03:37:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8d26acee-f94d-4eb9-a0f1-4f386311ae92",
"author": "Israel Valdez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGEII_RCxy1qt5PyNkB2kmEK34sD-P6N3I_7mfo3mQ45Z0oG_KmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-30T15:28:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-11-18T03:37:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "29c784aa-ef22-4556-b0b3-a6e20b60d856",
"author": "D.J. McCall-Graham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8YWXA1b9Yqm-sTQ5IGWv5H4RKpvc7sAM781VK0OPMb3M0OP1B=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-28T20:58:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-11-18T03:37:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "79d77d7d-e95f-4d79-af04-9b9e7c74c64b",
"author": "Paula Mccall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLVK1pF7Lrbt-0CXkvyWL7VsWHdnYH_MyuURDFVcXVnITo6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-28T18:31:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2025-11-18T03:37:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a69932c8-d339-46be-82c4-256785f28bb5",
"author": "Ray McCall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCmMWSiDWmVchI9TJ49Wmufc3CLlRjDwHCN7wnjctHAdyYcbPW=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-28T18:13:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-11-18T03:37:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "55656187-b7b1-4ba4-9c98-f005e21da4b3",
"author": "Aaron Hughes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV16SUcFTU3g7CvwoKdLi6rhIyFSdoRATKLZebXLEMXVabsOrMEjg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Came in to pick up a Uhaul. Tia was very helpful and made the rental process quick & easy!",
"date": "2025-10-22T16:53:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Aaron,
Thank you for sharing your positive experience! I'm delighted to hear that Tia was able to make your Uhaul rental process quick and easy. Your feedback is invaluable to us, as it helps us continue to provide excellent service.
We look forward to welcoming you back for any future needs!
",
"replyDate": "2025-11-18T03:37:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b8401a00-abb8-4111-beb2-a0031ea2c41d",
"author": "Kevin Gossett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVIBSUQ9AZ41G5kl_P9JmkY2iedqy3kUv_Z1kDTs6aeDgUng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tia was very helpful, she was so nice and answered all of my questions.",
"date": "2025-10-20T19:17:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kevin,
Thank you for taking the time to share your positive experience. We're thrilled to hear that Tia was helpful and answered all your questions. Your feedback is valuable to us as it helps us continuously improve our service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-11-18T03:37:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d97633ca-5b83-4ce2-8448-9ad1958ab6c3",
"author": "evelyn myrick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsdPzeq2y1zb-TWIpybcsGeEKD1yXM9JSJRe1MYx10wx4DINRj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service from Shannon, super friendly and accommodated me well. Really good place to rent. Would recommend.",
"date": "2025-10-16T16:31:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Evelyn,
Thank you for your wonderful feedback! We are thrilled to hear that Shannon provided you with excellent service and that you enjoyed your experience with us. Your recommendation means a lot, and we look forward to welcoming you back in the future.
",
"replyDate": "2025-10-18T03:37:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a0e28bc4-3a43-4d98-b7ae-aeeb9d7ff3dc",
"author": "xoey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWS4o_M4IRxHG7ZwbaE9KoY8a9M7XuwOAGxCK0_SUerjcLVJCC8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service from Shannon!! A wonderful place to rent thanks to her! Definitely recommend.",
"date": "2025-10-16T16:31:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We're delighted to hear that Shannon provided you with excellent service and that you had a great experience with us. Your recommendation means a lot, and we look forward to welcoming you back in the future.
",
"replyDate": "2025-10-18T03:37:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "19b74f2c-039a-469a-a85c-d974e1922b34",
"author": "Ava Newton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGQ8JuOzsFaQsImebVzYp_QjrMfF9SSVNP-ATXibOHt-XvUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such amazing service!",
"date": "2025-10-15T21:49:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ava,
Thank you for your wonderful feedback about our service! We're thrilled to hear that you had an amazing experience. Your positive review motivates us to continue providing the best possible service. We look forward to welcoming you back again soon!
",
"replyDate": "2025-10-18T03:37:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "86094f8a-6d67-4a97-8f44-db484933608a",
"author": "William Bryan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjaqImKKDwCuoRIz7w2pBAuXtORPwjFz_YBLJP8M7SrBBVmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I went to visit Mini Mall on Saturday and was very impressed with the service I received. Shannon was very friendly and took the time to show me around.",
"date": "2025-09-29T17:30:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello William,
Thank you for sharing your delightful experience with us. We're thrilled to hear that Shannon provided you with friendly service and showed you around. Your feedback is invaluable in helping us continue to deliver exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2025-10-18T03:37:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "644b1ddb-1e35-4f25-b9d9-87ab763095c0",
"author": "wesley mims",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrikbNOdGzt5AvljAHXQZSNZjKp-YUMK88rGlLG_T-9eTFLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Top class. Amazing costumer service. Shannon was so kind, and helped me with all my needs. Would highly recommend.",
"date": "2025-09-29T17:22:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Wesley,
Thank you for your wonderful review! We're delighted to hear that you received great service and that Shannon was able to assist you so kindly. Your recommendation means a lot to us, and we look forward to welcoming you back soon.
",
"replyDate": "2025-10-18T03:37:30.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "34a2c78f-fd55-4129-a120-137a7fbf1bea",
"author": "Susan Bryan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlqgudM4wHOXyG8AQ5wfkba-SCTGqSjfwBzvlk8iEGptFlhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently went to check on a storage unit and received excellent service. The employee Shannon was very helpful and informative. I will recommend this facility to all my friends.",
"date": "2025-09-29T17:20:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Susan,
Thank you for sharing your wonderful experience with us! Your recommendation is greatly appreciated and motivates us to continue delivering exceptional service. We look forward to welcoming you and your friends in the future!
",
"replyDate": "2025-10-18T03:37:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ad842bff-6755-49b8-ad9d-959960cd0503",
"author": "Bishlam Pea",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKy7qlmApUI94_6JixeEXGUnKGB5ZRgIGF8Q7Cawi0zuxWmtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional! Highly recommend!",
"date": "2025-08-07T18:25:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bishlam,
Thank you for your glowing review! Your feedback means a lot to our team. We look forward to welcoming you back soon! Best regards.",
"replyDate": "2025-08-18T03:37:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b8982392-9fd4-4ae5-a5f9-7c037741d412",
"author": "J Riley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKRrEpsFd-wpYbDwkLqYFnK8kPs0gr6q5Qw3VlR9x35BZg-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service,clean facility and great location!",
"date": "2025-08-05T15:47:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience. Your kind words mean a lot to us and motivate our team to continue delivering top-notch service. We hope to welcome you back soon! Best regards.",
"replyDate": "2025-08-18T03:38:20.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "7b49269a-edb7-49d5-a607-7fab2673af14",
"author": "Evenin ochun Contreras",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiUhGuNWv6Q8IqLrxSWZg6AuSqM-gwin-XVaNSW-OH7DnDZb7Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-04T18:38:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Evenin, thank you so much for the excellent 5-star rating! We're glad to hear you had a positive experience. Your satisfaction is our priority, and we greatly appreciate your support.",
"replyDate": "2025-08-18T03:38:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a128cfab-8d1c-4bcc-8ccc-9c44a7de0ddc",
"author": "Parkside Resort LLC",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGbADYFEdMpCZsyllWHvyW0-8KgdKt_FCfxHchLYskwigP1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Looking for future storage needs for my small business and talked to with the manager.She gave me all the information I needed and was very patient with all the questions I had!I'm excited to do business with Mini Mall in Olive Branch in the near future.",
"date": "2025-08-04T18:01:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review! We're delighted to hear that our team was able to provide you with all the information you needed. We're thrilled to have the opportunity to serve your storage needs! Best regards.",
"replyDate": "2025-08-18T03:38:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "245cfe5f-d69d-4cb1-b28e-27b520d366b8",
"author": "Dayna",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOMdeu_GrThdKFqVxVHJacGPVzXOyv2i9MQcBYOeN6AjWlnA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came in yesterday and spoke with the two young ladies at the front desk.Tia was very helpful and the young lady she was training greeted me with a smile......they were both professional and knowledgeable and answered all my questions. I will be renting a unit here",
"date": "2025-07-29T17:25:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dayna,
Thank you so much for your wonderful review! We're excited to have you renting a unit with us and look forward to providing you with excellent service in the future. If you have any more questions or need assistance, feel free to reach out! Best regards.",
"replyDate": "2025-08-18T03:38:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3f4bd9af-93ad-43ba-a8d1-a3819a34753e",
"author": "Robert Richmond",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzjgLV4JA0dfv42lL_CpsnQsPjpHhOd14BmHxprq47RqGLng=s64-c-rp-mo-br100",
"rating": 5,
"text": "I visited the branch on Hacks Cross and Tia was very helpful. She was very nice and pleasant !!!! We need more people like her…",
"date": "2025-07-17T14:41:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Robert, thank you for sharing your wonderful experience with us! We're thrilled to hear that Tia provided you with such helpful and pleasant service. It's always great to know our team members are making a positive impact. We'll be sure to pass along your kind words to Tia. We look forward to serving you again soon! Best regards, Mini Mall Storage",
"replyDate": "2025-07-18T03:38:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ca1d63fe-c52d-4646-987d-083d2cba1dfa",
"author": "Shakika Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAxLbP_0wr_SqblPKOLnGGTWURYbO4iAwVKzbIFzGFYrxvOGM=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love it!!",
"date": "2025-07-15T15:18:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shakika, thank you so much for your enthusiastic feedback! We're thrilled to hear that you love it. Your satisfaction is our top priority, and your positive review means a lot to us. We look forward to serving you again soon!",
"replyDate": "2025-07-18T03:38:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "494c187f-2b1a-4579-80cb-1cf721aeac4e",
"author": "Greg Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWocU-iaAkEZUo0jSHcI25NXtrGeBpz81ABamfXVFJc2LDpcc8Usw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Tia, Was very helpful and polite. Looking forward to doing business with her",
"date": "2025-06-28T18:25:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Greg, thank you for your wonderful review! We're thrilled to hear that Ms. Tia was helpful and polite during your interaction. We look forward to doing more business with you in the future. If you have any more questions or need assistance, feel free to reach out. Best regards!",
"replyDate": "2025-07-18T03:38:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ff782c22-b1ef-4fb9-abc2-57255b4fda2c",
"author": "Rodrick Mason",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVW5rdv--G_g0CLVNHH6oF26AXCcd031rN-Lw9eMriUlmmsM-Fd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Working with Tia was great with her help I was able to rent the right size storage I would recommend Mini Mall Storage to my family and friends",
"date": "2025-05-11T22:30:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Rodrick, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
"replyDate": "2025-06-18T03:38:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5b042da6-b851-4bc7-afd4-d42f89c3c6ea",
"author": "Sandy Tillis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlQp8TywaUFhVlN2ZbWaq43PUvT_UpUtsFCtM72kr10WB-zg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-18T21:40:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Sandy, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon.",
"replyDate": "2025-06-18T03:38:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59e3edb6-394d-45b5-a8aa-531ee380fb32",
"author": "Rhonda Harper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRSGOiPPON2TkrykAmrUoehF6FF73VwsNpbhgiArjNSqaHMA=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2025-04-04T18:34:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Rhonda, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2025-06-18T03:38:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cce37221-bade-4bba-b69c-47bf3aeb62bf",
"author": "Weezy Hardaway",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAA-ZjcUEAjhQIyklGhnO_fd-KweMQ7NoSXTSncK7ScTMHuw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-28T20:15:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Weezy, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-18T03:38:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "22fc11ce-e632-4b70-b1c3-5979e92f2f2d",
"author": "Lori Wear-Paris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNH4f1W0xZeh-DgSICl-oHjlg4NEpW5Ie-GjM_mapUWJDw-ulq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Toni was great! Informative and very nice! Great experience!\nTY!",
"date": "2025-03-18T20:58:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Lori, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-18T03:38:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a3125b3-6a44-4664-ad27-f753c5a7681f",
"author": "Sara McKeown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBTht1hSFqkGN4_TzOpuOC8lUWEk9PQTZekve5OifbrTq9UOE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-18T20:17:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sara, Thanks for the great review! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2025-06-18T03:38:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6fd56529-9588-4d7a-ad2d-61fa1b86e9c4",
"author": "Byrd Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxVvHc3bXauGlwskdmUSG5SxqGGiTpo4-cREmeCzlKlaL_SQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great assistance here. Tia was very helpful with everything.",
"date": "2025-03-18T20:12:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Byrd, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. Hope you visit us again soon!",
"replyDate": "2025-06-18T03:38:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cdfb094e-ee93-4746-967d-12ceb8709e8f",
"author": "Ashley Hadley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqL-nd98isqovb1LuZr7dqukCeDT_KiTSUaNzn22KE12mHWzISBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-29T17:23:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ashley, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. See you next time!",
"replyDate": "2025-06-18T03:38:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "725b9ca4-e0b7-4f8b-a019-626f8c0f7d68",
"author": "Hayden Wimberly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9mGJfTPeKZkV5N9rTfK9Gz2m6_X4l4k-ppN7C8BVu3e9bF2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Yall go see Tia! She so sweet and very helpful!",
"date": "2025-01-29T16:13:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Hayden, Thanks for the kind words! Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
"replyDate": "2025-06-18T03:38:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "125dac07-ce0e-40b8-8244-40d311429638",
"author": "Henry Rowland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9TMFjvKSZgwcx5NUq5aTOvO2Fdq7ccXAjwY4pRFyl-ttiYQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-29T16:07:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Henry, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-18T03:38:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "512d456f-a418-4da2-a763-599cc1c2c453",
"author": "Melonie Rowland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYAZzjgAcI3j57EUmuDrFxfPel3o2YaC7ZRmENjKo5AR8gpaY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-29T16:01:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Melonie, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-18T03:38:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "26726dfb-5961-47a6-aae1-7e6d9fde1b07",
"author": "Lisa Jennings",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVB-0K_LptgP22MWJO_i_GxS3uZKC-MtMCP7LZtVuz7jicSHvOPMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Melody was awesome! Glad I stopped by!",
"date": "2024-11-30T23:07:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Lisa, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-18T03:38:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ede8bb37-f2d3-4569-983d-f98c94457ace",
"author": "Jonathan Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGADlnn2qXKwskbCR7jMbqm8O_qtyIa1dhjU-9gJc0wc-cFw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs April is doing great things inside and outside of the store she need a promotion",
"date": "2024-11-18T19:22:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Jonathan, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!",
"replyDate": "2025-06-18T03:38:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61bcbc26-b3c9-4e18-83b0-d4256e130c32",
"author": "lexie taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLU7An5-S0eOGkSEB0yo5-_uZ6-qJtvdUjaIk13y0Bj7pAMrw=s64-c-rp-mo-br100",
"rating": 5,
"text": "i’ve experienced other storage unit businesses and this one by far is the best. tom and the other employees we’re so incredibly helpful. i got a great deal on a 5x10 and they did not try to upsell or get me to rent a unit i didn’t need. tom guided me through everything and made sure i was set for the future. i really appreciate these guys. they saved me from a lot of headaches. thanks citizen storage. i will definitely refer people to y’all.",
"date": "2024-08-03T17:05:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your positive experience with us, especially your interactions with Tom and the team. We're thrilled to hear we could make your storage solution process seamless and look forward to serving your friends and family!",
"replyDate": "2025-06-18T03:38:48.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "985ee866-2576-46c9-95f4-19be1b486419",
"author": "Fuentes Nick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmf25B7XCrNEODD5rfLd24qP95ry4iMtmSvzoWN1xjThdW3BBj=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Booked my unit online. The employee took the time to explain everything to me and I was even able to return my uhaul onsite. Professional and convenient",
"date": "2024-05-08T03:10:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Mark. We're glad to hear that the online booking process was seamless and that our employee took the time to explain everything clearly. It's great to know you could conveniently return your U-Haul onsite. We strive to make the process as professional and convenient as possible!",
"replyDate": "2024-06-18T03:38:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7f0c8e86-e38a-4c47-beaa-0a7e23b9465c",
"author": "Britt McGrone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUPkgzkT6FDlAOstfiftgkwIZqrYC35IQUMxqiBUfpeisT5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Came in wanting to purchase a storage unit and Uhaul. Tia was excellent help breaking down how the storage works; the ins and outs on how to access my unit. I would recommend this location and Ms. Tia",
"date": "2024-05-06T21:19:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that Tia provided excellent assistance in helping you understand the storage process and access your unit, Britt. Your recommendation means a lot to us, and we appreciate your kind words about Ms. Tia. Thank you for choosing our location!",
"replyDate": "2024-06-18T03:38:48.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "7d3cab83-42fd-4f51-b8e3-a223cc4ee5cd",
"author": "Claude Bacon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-kEJlF3SjTOkvGBj-Dt8IZaPQuTv0iztOdHLHavRaSbixSSukTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-03T05:03:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Claude, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2025-06-18T03:38:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0279ae4-349d-40a8-a2b5-513a52afc7f7",
"author": "Omarion",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIIZc4XLBF_kgAPJ8Z5668FHowGtFhuXQS5NZO7iNhgQ8kR_In=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2024-05-02T14:39:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 4-star rating, Omarion! We appreciate your support and hope to earn that extra star in the future.",
"replyDate": "2025-06-18T03:38:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dcf3a93e-2961-40d4-b356-acf8f9d8991e",
"author": "alexis hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZoG8DM2hD2T9JXnka5AuViTphW0OxGDcINL2ybK1WiPrq-fQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-01T21:52:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Alexis, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2025-06-18T03:38:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ff6205e7-2ea0-4c78-bc69-04ce0c8f9076",
"author": "Amy Bills",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXA3MZJ3QSgAtGOR6IRgyM-v0rZ3ENtH_ijPD9SPJ188dyq24uD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience! Tia was very helpful",
"date": "2024-04-18T16:58:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your kind words! We're thrilled to hear that Tia was able to assist you so well. We aim to make every experience great, and it sounds like Tia hit the mark.",
"replyDate": "2024-06-18T03:38:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "413a59c4-f670-48f2-bf62-6cebc9f67977",
"author": "Jim Bills",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKR4wtjI-DzLYan7bhzehbc1B_UEAKcUEEs1jfQsXvdc0hNgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience!",
"date": "2024-04-18T16:57:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for letting us know. We're here to ensure every visit is a positive one, and it sounds like we succeeded.",
"replyDate": "2024-06-18T03:38:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ecff6f9b-fefc-4de2-8e7e-2a3a7535a022",
"author": "Casey Dubose",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJquUMlEcOxFpEpUGEPj4K-Gj4iJAlI5TireozIKjQD0T-ETw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast and easy friendly service!",
"date": "2024-04-18T16:14:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Casey,
It's fantastic to hear that you found our service fast, easy, and friendly! We strive to make everything as smooth as possible for our customers. Thanks for taking the time to share your experience.",
"replyDate": "2024-06-18T03:38:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3223c591-2769-429d-a3ba-29d42f09f790",
"author": "Terrance Catron",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJks0sc3hwrNrWHegbazRnbCqjPe1tpbrX1m9DzPkKvOg34jA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-08T18:30:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "🌟✨🎉😊🙌",
"replyDate": "2024-06-18T03:38:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f6247c18-19a9-48db-aedf-420f15f20756",
"author": "Marchetti Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVC5_mxyh7ygRbv1Gf-OLOz7qeppwGyrcCkcteih7FVg2IEHNqP=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-06T15:13:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "✨💖🙌🎈",
"replyDate": "2024-06-18T03:38:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1cd43dbc-338a-4916-bd18-d1fcee6a7183",
"author": "Grenysha Bradley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWQPVZUj9mqE9dLHiDw9bK3105_WHPKKCTaooakAvDKLwOeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-03T18:17:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "🌟 Thank you for the 5-star rating! We appreciate you choosing us for your storage needs.",
"replyDate": "2024-06-18T03:38:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3ad2bc17-fabd-49d4-bead-c519ad6698da",
"author": "kim jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjWNk16Kqiwk801E1diYjQLUUS56nNfQVRnexGsE_hEdFOKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-27T17:03:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "🌟💰✨🧹🔒",
"replyDate": "2024-06-18T03:38:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f8635b61-544a-4f0f-aef0-7c2caf67f974",
"author": "Tyra Newson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLniHlFN4k7yG5BGFYQHSJekE1AsY5Y6E-5H2uApW5oFO5ABA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-26T19:49:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "🌟💰✨🧹🔒",
"replyDate": "2024-06-18T03:38:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f03a71e5-c2f3-487d-8892-32b6205237f4",
"author": "lildemp cox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUL3ztzlcjNRi-9R5wok3AwIL8LfMWzE_TFhs_Uh7C_cGH3nRhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and very vivid with details concerning storage unit",
"date": "2024-03-22T22:24:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for highlighting our customer service and attention to detail! We're glad you had a positive experience.",
"replyDate": "2024-06-18T03:38:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0fe434e1-e5dd-43f9-a761-7ea097b0f8a8",
"author": "Zachery Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8-WRmasP5VaGH_V4klZxDV0OjkDjKL0gGmRhFXH-Ie8LB-sFb=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice!",
"date": "2024-03-22T21:39:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "You're nice! Thank you for choosing us for your storage needs.",
"replyDate": "2024-06-18T03:38:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d445ed7c-0199-4013-83b6-c2b53fee8020",
"author": "shewmill tunstall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUvKoUVGW0Kxmow8ma0_as8gEnlUYWPIITL23AtJXMIctoVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-22T20:59:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Boom! 5 stars. Thank you!",
"replyDate": "2024-06-18T03:39:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "29b7e137-d9dd-4aaf-9e11-b636236cbe78",
"author": "Dave Poulin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPCiLgxseMICt-PF6HTjBLHOTh3rLrwo1YeOLHsUFI608_2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-16T14:44:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "🌟💰✨🧹🔒",
"replyDate": "2024-06-18T03:39:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "48f01cbe-2634-4219-afeb-40b3353199b8",
"author": "Jared Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUYtMGW1jh-XhqF8AYg-FF7K7BxCr091QtZoRoNMg4qEwJ7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-29T18:49:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Booom! Thank you for the 5 stars, Jared",
"replyDate": "2024-06-18T03:39:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "daec2b5f-6b6d-4b7c-8232-cf27c9d4c09e",
"author": "Minnie Eulls",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXB6S5jgm3Ks5DEyyxZMQzp-4uvJI9Eb6Vpp-9s4V7902-r7v2FpQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-01-20T15:51:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Minnie, thank you for the 5 stars!",
"replyDate": "2024-06-18T03:39:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cba9f92a-dd9d-44ec-b6cb-e2d2700a337a",
"author": "Phong Nguyen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIObGPwjbINgrKzIbgu3U73xC7BDuRs_s7QyFOqkWQJmCFxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-28T15:49:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Boooom! 5 stars. Thank you!",
"replyDate": "2024-06-18T03:39:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aa9f9b9d-e396-4474-b86b-dd0cf9441e6a",
"author": "MajinJay Bird",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV06g0jV-c5GRdEI2yze7Lbs1WJeWRDuqCtmDUIcmkUw5XPzWbH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent experience\nWas very Helpful",
"date": "2023-12-23T18:24:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a573226b-ce49-4d23-b099-8b5ad77afa25",
"author": "Erica Collier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIColoWCpFKTUT9MN-8rGUAKRy9zJGcElDYWOItz2K0X16oqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "When I tell you great customer service. It was everything. I checked in smooth. I drove from Georgia with a Truck and car trailer. I had another drop off location. She was so kindly that she let me drop off with no problem. I had a bad day when I drop my things off at the storage. My tire was low she let me use the power outage with no problem to put air in my tire. I will most definitely refer to others.",
"date": "2023-10-10T22:14:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave such a positive review. We are delighted to hear that you had a smooth check-in experience and that our staff was able to assist you with your drop-off and tire issue. We appreciate your kind words and will continue to provide great customer service.",
"replyDate": "2024-06-18T03:39:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "35308af6-bf2f-4cfa-9799-aa3aedff7057",
"author": "Laurie Whitefoot",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZR3okcH6Kg6AwYPNPSeLoscaArdCzfeE42O9l5k8zOZmYAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had a situation moving to the area where the rental we were going to be staying in was unlivable and we needed to find an Airbnb for a few weeks before closing on our new house. We needed a place to store all our belonging asap since the moving truck was on it's way, Citizen Storage was SO HELPFUL and was able to set us up immediately with a storage facility in a matter of minutes. They even had recommendations in the area where we could try to stay since they knew we were new to MS. The women in the office we so kind and helpful and we're so thankful for them and our experience here!",
"date": "2023-09-20T18:23:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a review! We're glad to hear that we were able to assist you quickly with your storage needs during a challenging time. We appreciate your kind words about our helpful staff and we hope your stay in Mississippi is going well.",
"replyDate": "2024-06-18T03:39:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "defbb15e-917d-4f4d-ad86-5eb4eaab837c",
"author": "Johnathan Bass",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVE84Ha8Zdeo7PW-v9vYOq_4hEK_Alsth-KnxVRyaD8UfDFuuA02g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-08-19T21:39:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for 5 stars!",
"replyDate": "2024-06-18T03:39:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aba2334f-8a36-4636-9f63-072d62234c24",
"author": "MS 1282",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVPWmTgJRChBmRTJXV8J2bp95IQiiC-YyMcwCZBueKakdraM_F5=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-08-04T04:58:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 stars!",
"replyDate": "2024-06-18T03:39:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "09d1f600-df3a-4f91-bcbc-bc98c4ae3f71",
"author": "Hayward Jerome Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsIHi3xArczBweZML1AJGQ26RzXHF9zeeNC0q3aI5E8YHSGjlO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly service and easy to work with. Explains everything thoroughly!!",
"date": "2023-06-30T17:01:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for taking the time to leave a review! We are glad to hear that you found our service to be friendly and easy to work with. We always strive to provide thorough explanations to ensure our customers have a great experience.",
"replyDate": "2024-06-18T03:39:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b2a1f4ff-8ba0-4a9c-86ed-0c5977388591",
"author": "Dorothy Marie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpB_R1KGEwdxXKeUV1QNsuPzE5_Wmo0hnpNSPpTJcLUeJWW7hP=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-09T15:43:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 stars!",
"replyDate": "2023-06-18T03:39:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3b8fe06b-aed9-4c25-a53a-1f6b7f46c4de",
"author": "nikki bush",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUhUBWoK2auVCVrw7TNHKmlrAz8ohdeEaPpoEWvQ_6yTWfGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "GREAT EXPERIENCE",
"date": "2023-05-31T18:27:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a review! We are thrilled to hear that you had a great experience with us.",
"replyDate": "2023-06-18T03:39:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6d525e76-2381-45a1-a74b-89cd52893cc6",
"author": "Gary Lamberth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzA8k9Czm_d-CyUWCTmNhvojZ-tiBPrKo9TtIZS__tQ9A9lQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Never had any issues",
"date": "2023-05-31T00:51:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a review. We are glad to hear that you have had a positive experience with our business and we appreciate your support.",
"replyDate": "2023-06-18T03:39:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de02c0bc-a2c5-409a-a34f-05f53674ac13",
"author": "Michelle Hayes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZ32iK5VYLN5o9EoAIxVu-xus5lwxf2-dk8ED49cb5nUh4zfDf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Most professional staff. Helpful and answered all my questions. Debbie made herself available when needed. Will refer her store to others!!!!",
"date": "2023-05-16T22:10:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience with us! We're thrilled to know that you found our staff to be helpful and professional. We appreciate your recommendation and hope to see you again soon.",
"replyDate": "2023-06-18T03:39:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "28c57e8d-777a-4dfd-afd7-29723221ad39",
"author": "Jim Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLmi6alPwUtOElrgjJv5qwQurlra7KvxQVu1GC3f97GTk9xw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-12T21:40:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 Stars!",
"replyDate": "2023-06-18T03:39:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da065cea-2a29-4f53-8beb-ce1cfcdc62db",
"author": "David Lucas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKxm5xIRYHmgTQtDy0JOn0ScVfE8tZ4BubxF1osy5wfAtceIY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Debbie was so helpful and got me through the process. She went above and beyond. Thank you",
"date": "2023-05-12T15:21:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Debbie is the best and will share your kind words with her.",
"replyDate": "2023-06-18T03:39:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2beb4b3d-b45a-4d3c-805d-863a60bd5531",
"author": "Casey P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkeFAWd-cNiZCGBeGjlPLiITvH6OnPFDbHmQYn0ppbf1gcpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-05T16:15:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Casey — Thank you for the 5-star rating, we appreciate it! We're thrilled that you've enjoyed Citizen Storage. Thanks again, we'll see you next time!",
"replyDate": "2023-06-18T03:39:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ca8c2227-0119-46ab-af85-d6376e4fc16c",
"author": "Abbey Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULqpD6f3tYjEoe9ug93JIwoy5xtJLIRF7m_B-BXbBLq7C5x-9m=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful with finding the correct storage unit to meet my families needs",
"date": "2023-04-29T16:06:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Abbey, Great to hear! We appreciate you choosing Citizen Storage.",
"replyDate": "2023-06-18T03:39:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "28d75189-a39e-4b1a-8816-b0225fc56eab",
"author": "Leon TJ",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJFXqDOggjmFZL-bM_hCqGHOqgYcquKvNz1Z2CL9plWlhnyto=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carla was extremely helpful and made sure I was well taken care of when I had to switch units. Great customer service",
"date": "2023-04-29T15:04:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi there, Leon! Thanks for the great review of Citizen Storage.",
"replyDate": "2023-06-18T03:39:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9f1e18ae-34bf-48d9-b8d2-f13a92baea3c",
"author": "Lisa Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzt7pbkT1Jxin5TtiZrRODxXRVNsfMoDixGRkpdMH3zw1e3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone in the office was awesome. Amanda, Debbie and Mark. Got us in and out. Amazing staff",
"date": "2023-04-28T20:29:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Glad our staff was able to make your experience with Citizen Storage a positive one. We truly believe what sets us a part from our competition is our Employees. Thank you for the great review.",
"replyDate": "2023-06-18T03:39:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9ada70f7-04ca-4a77-a295-58555b99631f",
"author": "Lexi Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGGoiE5cICjHXAFOrylZX-hn5B26rccwIZjhQ9IcZ21A98bg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and I’m glad they made sure I had everything I needed and I could get in and out and my unit was up to standard.",
"date": "2023-04-25T19:45:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your business and the review!!",
"replyDate": "2023-06-18T03:39:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9a183765-1083-4fc6-8dd8-aa24d8b50ca0",
"author": "Glory Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWaXXxm3d6r0YKAIcWTuG_B3ROlJx5uA8Z2Dm1yzJggAFg7t5Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything is outstanding, really clean.\nThe owner is very nice, it is a pleasure doing business with them. A great place to rent a storage.",
"date": "2023-04-15T02:56:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review and for taking the time to share your feedback with Citizen Storage. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.",
"replyDate": "2023-06-18T03:39:20.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "880aa49f-695e-40f4-b44e-c09977f77340",
"author": "Allen Blaze",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ247du9oiR65QF6_ylZedbPJ2s32chJgyWwnAiXd4fGFZalA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a great moving company. You all have a terrific team everybody was so respectful and handle my furniture with care. There was no rushing they took their time and put everything where it suppose to been. They packed my stuff very neat. Orlando and the moving men I will be using you all again. They do care about their customers.",
"date": "2023-04-14T20:22:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind review! Though we aren't a moving company, we would love to provide you an amazing experience at our storage facility.",
"replyDate": "2023-06-18T03:39:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "41be11ea-ae0d-482d-a019-8d81184f33c2",
"author": "Guy Rainey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRr2hd5oPomxq0zJhgaajDe28gxpAIb0Ksmxjux_ifjFilyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented with Carla on today she is the sweetest and fast.",
"date": "2023-04-14T16:32:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Guy! We are glad to hear you had a great experience at our location. Thanks for taking the time to share!",
"replyDate": "2023-06-18T03:39:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f9807980-d090-4d74-98f4-ddf5499903b3",
"author": "Brandon Kennon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEems3UV33-BSzOCzukt8U5VhEZcaumSXb3Tf_7Dnyr0sqZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-10T17:13:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the five-stars Brandon!",
"replyDate": "2023-06-18T03:39:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "05a411e4-16de-4a65-b27b-6919944e2904",
"author": "Britania Parkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUh-MEcCgqRd5vC-OIGBD_WUc2ixDSqr0Nid1j2kG54L2st-QWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-10T17:13:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We truly appreciate this wonderful rating! Please let us know if we can ever be of further assistance!",
"replyDate": "2023-06-18T03:39:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0d54a8c3-9e9d-421d-9ea8-40675acc45fe",
"author": "Carson Liebenow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1V2oreRtTZ70bGF3O36OABvfZaEURfwpgMnYF4ft-_nZ1RtU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and helpful",
"date": "2023-04-10T14:54:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "baeb1df4-a1f7-4f3f-9d40-1692b9adf5a7",
"author": "carolyn braxton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPiCr37kwwulpDYtsE-3fRt11t-oGFslaQPr18R6kPhg0KdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-07T22:35:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "carolyn — Thank you for the 5-star rating, we appreciate it! We're thrilled that you've enjoyed Citizen Storage. Thanks again, we'll see you next time!",
"replyDate": "2023-06-18T03:39:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "245c47ce-ff21-45f1-8d42-3150fa6d3ebd",
"author": "Moana Miinkz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDsBvBISZJs239OoxjopRr3gQ44yeOB6gOUeliOwItTTxLwg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great staff and professional.",
"date": "2023-04-06T23:10:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Moana we are so glad to hear you had a great time while staying with us! We want to thank you for taking the time to leave us such great feedback. Thanks again for your business, and we hope to see again soon!",
"replyDate": "2023-06-18T03:39:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "55d330c3-c9e7-4135-ac6b-dbd6b381d9bc",
"author": "Kela Morris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDWBqeiDmb7O12X8TMfyNL2tAAq0Rq93e9IVRH91nASHkWUv3T0g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Customer service was great. Service was quick and easy! 10/10!",
"date": "2023-02-28T19:23:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow! Thank you Kela for being such a wonderful customer. We can't thank you enough for the kind words.",
"replyDate": "2023-06-18T03:39:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7e32ac65-a79e-4bad-8564-84986e69f912",
"author": "Paige Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbsIX_orABBWiS4by-ByC0hzu8u8B5uTorb-5janVLCYXJjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very welcoming and professional!",
"date": "2023-01-25T17:19:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Paige We work hard to meet the standards of our tenants. We appreciate your review and just want to say Thank You for noticing our hard work!!",
"replyDate": "2023-06-18T03:39:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5394f6db-17bb-4141-b3de-b08293cce0ac",
"author": "Ms. MAW",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKmzgX5rQuGWr0hFJ94lkC4UDVIkwBxtP6BKIdMZ6BcjJJitVG=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Nice customer service.\nU haul rental...",
"date": "2022-12-24T18:29:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e6257678-a563-4fa9-9f49-3da5264b2f09",
"author": "Alonzo Whitmore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgKE659u8goZyVXAUwebom1eSUJXPIF9YtKUzhJ5xWPj4t1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love this place,it's been great doing business with them.",
"date": "2022-12-05T17:58:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience at Citizen Storage. We are happy to hear from you, and look forward to seeing you again, Alonzo!",
"replyDate": "2023-06-18T03:39:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f618bedd-607e-4d48-8feb-783d2207ad8f",
"author": "Eric Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVhyvaiYj_1QB6vxuAPEZuqvas8QVshka42FpHx0-VeKWqvI9LFg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place",
"date": "2022-08-02T00:29:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We can't thank you enough for your kind review of Citizen Storage. We look forward to seeing you again soon!",
"replyDate": "2023-06-18T03:39:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d60cf074-80cb-478b-9799-ee6189d45256",
"author": "Russell Daniels",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJojjoX3J8r6nFvMIaeSb9dJwz5l8-epqDk1vDHsFUOd1Dvog=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-07-29T17:18:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Russell — Thank you for the 5-star rating, we appreciate it! We're thrilled that you've enjoyed Citizen Storage. Thanks again, we'll see you next time!",
"replyDate": "2023-06-18T03:39:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ecbbfe20-ef5b-4239-8a1e-371858b82091",
"author": "Caprie Price",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3RhRftxIpvLyqZdTQuYJK-YOHsnl8PSCntakFXJqxIsSk9ZWPdA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-06-20T22:00:43.000Z",
"verifiedTenant": false,
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"reply": "Hi Caprie, thank you for taking the time to review us! We appreciate your feedback. We'd love to earn that extra star. – Citizen Storage",
"replyDate": "2023-06-18T03:39:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
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"author": "Diana OConnor",
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"rating": 5,
"text": "",
"date": "2022-04-22T22:56:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello! Thank you so much for taking the time to leave us a review! WOW! 5 STARS! We truly appreciate you! -Citizen Storage Team",
"replyDate": "2022-06-18T03:39:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
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"author": "Qwin Price",
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"rating": 5,
"text": "I was looking for a storage for my 26ft box and Citizen Storage had a few outside trucking spots to choose from and so far I'm happy I went here",
"date": "2022-04-14T19:46:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We sincerely thank you for the positive review, and look forward to seeing you again soon!",
"replyDate": "2022-06-18T03:39:32.000Z",
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},
{
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"rating": 5,
"text": "Needed a uhaul truck last minute and they came through with great service. Thanks again for your help",
"date": "2022-04-13T01:06:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank You, Bud! We greatly appreciate your business and your support. Thanks for renting a Uhaul with us!",
"replyDate": "2022-06-18T03:39:32.000Z",
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},
{
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"rating": 5,
"text": "Great customer service !!!!",
"date": "2022-02-17T21:38:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We can’t wait to share your feedback with our staff! Love to hear you had a great experience with Citizen Storage and look forward to seeing you in the future!",
"replyDate": "2022-06-18T03:39:32.000Z",
"tags": [],
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},
{
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"rating": 5,
"text": "Debbie and mark are very professional. Debbie explained everything perfectly and she was very helpful. Thanks for your services. 😃",
"date": "2022-02-15T15:54:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We can't thank you enough for your kind review of Debbie, Mark and Citizen Storage. We look forward to seeing you again soon!",
"replyDate": "2022-06-18T03:39:32.000Z",
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{
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"text": "",
"date": "2021-12-03T19:17:55.000Z",
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},
{
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"rating": 5,
"text": "Wonderful office they were eager to take care of me..",
"date": "2021-12-01T22:39:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
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"rating": 5,
"text": "Debbie was amazing & very helpful. Amazing attitude & very knowledgeable!!!",
"date": "2021-11-27T20:05:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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"sentiment": "positive"
},
{
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"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQIImSrzIsknBITQqIlzbwVkCoQFuN4T6IVJNqTj3DmqgoRak=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-18T18:39:02.000Z",
"verifiedTenant": false,
"featured": false,
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"sentiment": "positive"
},
{
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"rating": 5,
"text": "",
"date": "2021-11-18T18:12:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
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"author": "Marcos Ferrel",
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"rating": 5,
"text": "",
"date": "2021-11-08T15:46:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2ffd1783-5eba-43e5-88a1-92941a8d4287",
"author": "Money Mike",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnamX1iW9ZWKLV5Eew3EUUTJd_Ba4AxGlkvM9g4lNy045v-cZW=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2021-11-05T22:08:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
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"author": "Tanner Singler",
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"rating": 5,
"text": "Very helpful, very clean, very professional",
"date": "2021-10-15T19:35:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
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],
"sentiment": "positive"
},
{
"id": "f146e584-2335-4d3b-a6a6-09468b48fba8",
"author": "Vashon Vashon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInhxw2hMO1Dv7Smwq4UtYY8bNi_8bSypLu5gtNfY8v0bpAwyk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Our experience was beyond ordinary it was extraordinary and outstanding!\nAsk for Debbie or Michelle they are the best!",
"date": "2021-10-15T15:51:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2ca60b74-b055-4ae8-a061-372e18d7354f",
"author": "Daysha Baskin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXW7eFzY6NpD--YWmJoi2OZ3nCmGbJrmS4jpHfTATLEvI-2xUjh=s64-c-rp-mo-br100",
"rating": 5,
"text": "We needed a storage unit due to complications with closing on our house. We called Citizen Storage and explained to them that we had a uPack that needed to sit in order for us to get our things out of it for 3 days. The representative was so helpful and cooperative. She kept her promise to call us back to make sure they could meet our needs, and we scheduled right away. When we came to canvas the unit, she walked and guided us on how we could arrange our uPack so it would accommodate us and not be in the way of anyone else. We are so appreciative of them! Thank you so much!",
"date": "2021-09-13T15:03:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "fb650113-2725-435b-895e-e9f3ecb87a62",
"author": "Kenneth Culp",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGVw0rEvcX8IxH1ltTkBD66GtxRRAN7-ci_wSXenbYFT-GLVoB=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-08-31T13:54:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "83718c1c-2618-4d26-8416-d5f6d235bae3",
"author": "LadyTC1312",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVK009Ku9IfkEVS1CYG9kLgGR6f-m-W0oprg4oMaRlv644yN4bq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Debbie and Mark are the bomb.com! The easiest transaction. They had the area ready to go!",
"date": "2021-08-23T20:07:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "43379e7b-b67a-4656-8a4e-feb8f6c0b25a",
"author": "Henry and Josnie Daniels",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_CusA5PHrJgJeWIj_WaS_-Oh9WEn-71eM58EDOQHVX8wGl1Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service, friendly and professional very knowledgeable of there property. I felt very secure with being informed they do lock checks every so many hours and contact you if anything looks strange. Would definitely recommend.",
"date": "2021-08-21T02:37:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
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"security"
],
"sentiment": "positive"
},
{
"id": "84973d6d-9003-4cb3-8bea-c292baed3c78",
"author": "Courtney Brewer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQ8-4QCqzYxeeH6sSUzqt555I_bs82-YkOciO3zlpXJPNdhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-08-14T18:34:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "38c623c8-6629-49bb-9f55-bea3806193f5",
"author": "Maggie Kramer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqTT3fEQXcMMOs2U6cmSp-eCnzLkQWat8y8AuYOYah1XYYCw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-08-06T21:13:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "099442e9-224a-4d45-8323-fe9c173f2be3",
"author": "Ellis Siims",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQYX0WpDize1pN_6dzXMJmSTGcTAi65qc_q8c7n9iWgtL6SA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was very helpful and knowledgeable of what there are doing they win my complete business",
"date": "2021-08-03T19:44:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "37694e1c-3807-4903-a8c1-48e8bb4dad03",
"author": "Camesha Beard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyI_du0ORL2o_rQ7ZBLySGRnXw5mFSI139AaiEIg0L6XjxmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-07-29T21:41:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c1bc9dd4-71cc-4ffc-a0bb-bfd0c5441aa6",
"author": "Rashad Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6Lqs8kcmEMndfpqy4ILcjDsXioPlyRo1HmC7EzE8MYEAjBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-07-16T17:51:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rashad — Thank you for the 5-star rating, we appreciate it! We're thrilled that you've enjoyed Citizen Storage. Thanks again, we'll see you next time!",
"replyDate": "2022-06-18T03:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8d84c2f7-2880-48da-be97-c2e9e74af050",
"author": "Iesha Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCJrUPNuMkT2VgawoC4wQjfFk6_GF8bkznIfnUr4HTgDEFqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-07-13T20:30:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the review, Iesha!",
"replyDate": "2022-06-18T03:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e4a64e18-2b10-4df0-b91c-8bb94668dff1",
"author": "Makayla Carmichael",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLr9dZ4MJ_snirQ6TFNTbr_YyUugyq8diWXN5Orpd5_PRj-iA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-07-12T22:17:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Makayla — Thank you for the 5-star rating, we appreciate it! We're thrilled that you've enjoyed Citizen Storage.",
"replyDate": "2022-06-18T03:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "27ad5d15-9314-437e-ad29-a13fb42bec6b",
"author": "J",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRW7Ee80oDujeNPhGJAxhLTbxp8cYk_6zGOpiw9oP1LmgWPho=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The ladies that work here are fantastic, kind and very helpful. Well kept facility and units. Standard pricing with simple access.",
"date": "2021-07-11T14:12:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!",
"replyDate": "2022-06-18T03:40:01.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "56a43020-3f08-45eb-be90-7a8ab6346d81",
"author": "Lynisha Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8Zxim7Ek5NIQxSGLKYhAPjs6Gr31IVh5XZrcAGA8MFnxHhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful and friendly staff",
"date": "2021-07-01T15:23:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the wonderful review and for taking the time to share your feedback with Citizen Storage. Our priority is customer service and we are ecstatic that we met that mark!",
"replyDate": "2022-06-18T03:40:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "347c559c-9cd4-43b5-97fb-1329f3fceced",
"author": "Ron Morelli",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISoc4jcDOd13GrRYJAB22r9toqh4KQboloxQxVs0xUqVx4vQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best bunch of ladies!",
"date": "2021-06-28T21:30:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ron, Thank you so much for your review and for taking the time to share your experience! We work hard at Citizen Storage to meet expectations like yours and are happy to hear we hit the mark.",
"replyDate": "2022-06-18T03:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "204971a2-0d8e-49f1-a317-f81c84d93561",
"author": "Autumn Morelli",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQIrvzCoho2DImYz-CG4VzjZMCiygCnUniadGodPFyCkw26A=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is amazing!!! Ive worked in sales for over 10 years, and this was the best customer service experience I have had in a long time! Thank you ladies!",
"date": "2021-06-28T21:25:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Autumn we are so glad to hear you had a great time while staying with us! We want to thank you for taking the time to leave us such great feedback. Thanks again for your business, and we hope to see again soon!",
"replyDate": "2022-06-18T03:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bf0a96b4-3782-489d-979b-f33139da7b4d",
"author": "Luxone Azor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlkJydlggC4AkGUk32l0bqexrVdqHaDnet5b3MY-ppd-1njTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-06-21T19:13:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We truly appreciate this wonderful rating! Please let us know if we can ever be of further assistance!",
"replyDate": "2022-06-18T03:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f9723f0-6286-4847-be0a-14d6acc41b81",
"author": "Tiffany Heartoflove",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUz_1UxvdxNDUPfzps8a6d_Zes8xeojnUyAuVY2LrkfQ_U5IwMc=s64-c-rp-mo-br100",
"rating": 5,
"text": "The ladies were phenomenal!!! They took care of my urgent need and gave me a call when I made a mistake with the lock!!! I highly recommend!",
"date": "2021-05-24T21:05:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tiffany,
We are so glad you liked Citizen Storage! We appreciate you taking the time to leave such a great review and would love to learn more about your positive experience! Please feel free to leave feedback. We love hearing from our customers!",
"replyDate": "2022-06-18T03:40:01.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "6d795c7f-e838-4bea-86c7-fdf9d0d837fa",
"author": "Jackie Burns",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVaJjS-ohEJKrAAnZaUJqImveKqNlRqq75DAeqpkMfg2dWTg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Candace was fabulous",
"date": "2021-05-20T17:08:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your review and for taking the time to share your experience! We work hard at Citizen Storage to meet expectations like yours and are happy to hear we hit the mark. If convenient, please let us know what you liked best!",
"replyDate": "2022-06-18T03:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "01e66209-9ab5-4ca1-a57e-10882694c219",
"author": "Diane Long",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7QqBzpAa_T2Z5CiiIJwHoYjCVxoGQR3Ao9sLqbTmei1dBV8k=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick experience, great service!!",
"date": "2021-05-04T16:45:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Diane, we are happy to hear you had a positive experience at Citizen Storage! We value your input and encourage you to let us know more about your experience with us.",
"replyDate": "2022-06-18T03:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3315f668-3dd1-49cd-b372-99c3d57853aa",
"author": "Tyrone",
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"rating": 5,
"text": "",
"date": "2021-05-01T18:08:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much for the five-star review!",
"replyDate": "2022-06-18T03:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d70aa3a2-b787-414d-acb3-060cbc94a72a",
"author": "Jasmine McTizic",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFmY37Id8u_GvsmtzBxD4VrHzFOvARIo9gocsgVe3GMat0Ow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2021-04-30T22:13:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jasmine,
We are so glad you liked Citizen Storage! We appreciate you taking the time to leave such a great review and would love to learn more about your positive experience! Please feel free to leave feedback. We love hearing from our customers!",
"replyDate": "2022-06-18T03:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8b055e91-5f9e-4c0c-a183-efc1ac4ed8f7",
"author": "Michael Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiBTktmuUmFd8-Sbae2X44MFqcwu9_CPvpKfgffCPC8mzO-w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mrs Debbie was awesome. She was very professional & courteous. If I needed another storage Citizen Storage would be my top choice. I feel like i've been knowing Mrs Debbie forever. She is the best. Me & my wife were very pleased.👍👍😎😎",
"date": "2021-04-24T21:02:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Michael,
Thank you so much for your review and for taking the time to share your experience! We work hard at Citizen Storage to meet expectations like yours and are happy to hear we hit the mark.",
"replyDate": "2022-06-18T03:40:01.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a491eca2-6c1f-4430-b6be-f1c74e41cb17",
"author": "Rasha E",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-Nc9MlWGXNRuBf-8G8QNZR164vePoj3LJsvb1d4e3AFCKPFE=s64-c-rp-mo-br100",
"rating": 5,
"text": "I want to thank Ms. Debbie D for her outstanding customer service. She made sure I was able to get a rental, especially it was a last minute request. She did not stop until she found one! Thank you Ms. Debbie!",
"date": "2021-04-18T13:56:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much, Rasha. We value your business & appreciate that you've taken the time to share your storage experience!",
"replyDate": "2022-06-18T03:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6a981a7a-66e4-42d0-b4c8-f4b7b5179e04",
"author": "Jacob & Jamie Chelsey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImUOwcIHkmuQqSFgpBZYLZlGLHqb0tWIFis7RDGgGf6e_W5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented a 26' Uhaul truck - best experience I've ever had renting a truck for moving (coming from someone who has moved once a year for the past 8 years!) Easy to get in and out with no hassle. Definitely recommend and will use in the future if the need arises again.",
"date": "2021-04-17T22:00:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jacob thank you for your positive feedback! We value your business and are so appreciative of your kind words.",
"replyDate": "2022-06-18T03:40:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "954e98be-f3a5-4e0a-ac49-c232e1847a00",
"author": "LaChantris Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6gyNsU5Ufg0Rh79le1WfGb5aPMoe1teydFrdisI1YwrBoxGzZJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rented a moving truck from here today and they young lady in the office was fantastic. Her customer service skills are top notch and Omgggg the smell in the office was amazing. I will forever rent my moving truck from this location. I was in and out in under 5 minutes both times. Great job young lady.",
"date": "2021-04-16T23:59:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "79848304-21a7-4131-8c35-e90d037c978d",
"author": "Kelvin Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9zuGQePduK411rrfmrocO-upvjH5wAc3qioCB8DXs-HLYmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I met the most awesome woman to assist me in my storage unit. Never been so pleased with the service , will refer anyone to this particular storage unit",
"date": "2021-04-14T18:35:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cce63807-8027-4ad3-8867-0dfbb01a3def",
"author": "Marcos Ferrel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCmmxJkhRZ7VSJsX7kLa8SLRWfKkApwkHJZSEZavo8Z0dQxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-04-14T17:29:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a09e5e02-d5f6-448a-8c41-6f59505b4847",
"author": "r0ckster",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGJftuC3SywS43kp-PNMjAa7nKO7iryS3-16Db3WGeKmENzPi8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-04-13T19:45:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6a2270bf-d017-469c-b199-97329e0f6d47",
"author": "Shelbi Ellerbrake",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpO4HaWXG-Qy8IdrqoDbNvUkS10N3lalbpQvADAMmZVyOOEw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-04-09T05:23:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cbc94a26-16b1-4a4a-a570-fac86dc65f13",
"author": "Rich Convos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWaUOCutbpe1hwgAehDkrt4K3OMvNemPCqCDKOPVCa5NEB9ftc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great quality service!!!! Clean and organized units!!!",
"date": "2021-04-06T15:48:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "efdd6114-2bb1-4665-8ed6-170fd525ebf0",
"author": "Morrise Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUy68xAhxDSUyfPeYjXGtpPOXio6xxBZu7CUv1fMAP3CCWVuS3-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people great storage go see them",
"date": "2021-04-06T15:48:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b8ca968a-70ab-4396-a0af-6830f1344ed7",
"author": "Mequlito Ragin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQLj3nEW-SaNNj8PuA2MOHku1wqq12YfUtBhXFk9Nx6Frv7gG3Jw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love this place....never leaving....",
"date": "2021-03-26T19:55:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "46644340-4357-4bf6-8ec2-5d16aad4b586",
"author": "Carmen Futrell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSf2Cy30jNqEF9_OgPtN2TbQzJQoSLXtsA4P0YUnOyq23NqdBs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service! Clean and Friendly.",
"date": "2021-03-25T22:10:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1c34d10e-b378-443c-bfe8-ce5529a90347",
"author": "Alan Norfleet",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHV6MBet_TUIidO2MxfTMG94rrPSKDo3VWtgJFpwmokklSaA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2021-03-23T23:56:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2094c313-bc17-4a30-8309-ba966bad28d3",
"author": "Ester Jackson Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYfqJVrzgUwNEVUUJnyFBobR-fviJ8uucsFJx2kZ2jp9ThGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-03-23T15:56:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "72e25d70-70ff-4680-bb15-c4e64cf3c0c4",
"author": "Mrs. “MA’AM” Ma'am",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZ38mYVy6GwelKkL1Q6FW7R418oFnKpz8UY2eDw7O2Nv3dcKTq=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-03-09T22:17:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "03cf2a03-b4de-4afa-9256-03d30cae5d56",
"author": "Shantel L",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKNKMcvyDZGTw29idRKvOKnn0tLXZCzOLtoWCCYqX1CUKi-f5KrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice and informative",
"date": "2021-03-03T20:53:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4d0090a8-f215-4233-b77b-6ec529bceaec",
"author": "Tori",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjs3A8RHVh3ruAQcnbZIY5ENGYgZJ5Q5S_XreOhR40PSV29M3e3g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Quiet, staff is very helpful and friendly",
"date": "2021-03-02T03:38:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e42dca98-81a9-463e-90ca-a5990f7f4216",
"author": "Purple Kitten",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtmE2dQuv1om9v9eKDuoSbemwWFVD22_zX8HT77xvdayALt0Ie=s64-c-rp-mo-br100",
"rating": 5,
"text": "Debbie was awesome!",
"date": "2021-02-25T18:40:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0cded119-2f02-47c7-b7ff-affcfd061a87",
"author": "Katashia Singleton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXaB-sUXszIBMb_Dx_v9RM1pZr5PmODfroJtiaUjX0Mb7wve33mbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service. Friendly staff.",
"date": "2021-02-20T20:53:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2867ee36-28ac-485f-a89f-244d9d015a48",
"author": "Jack Mobb",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHdHAWQUjjULlnTvU19xFVrn-D76gRf4CtOG-Ka3tBBPT2LxZR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. Debbie is outstanding and on point at all times . I will be back in the future!",
"date": "2021-02-20T20:52:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9e2c9c9c-70d2-4a7e-9857-1f99b6d78fbf",
"author": "Jacquelyn Houston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUH-Bt1pH59gfWxEJmtQbolhg9w32pCkqcR32rq84elxq3Ngs=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome customer service\nVery friendly and helpful",
"date": "2021-02-08T22:29:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2a1c52d8-d4eb-4e58-bcbf-e66845f227b2",
"author": "Lee Payne, Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpnQCIbpVkkhGqzY92W1lB5YDj_o4LV59N78kiFGGV7KFZXAY=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-02-04T16:29:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b2fc79c7-94c7-4f7c-969f-c5cc0edaf192",
"author": "vivian collins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXKg3cTHIuvDIWkTR5gAg1exxWAx7KB8akyfHzBfOEPQFhe2VE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-01-29T19:03:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "af8b6263-c0ff-4426-932c-664bcaa5c631",
"author": "lashaundra monger",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgwet1WDX91c9Cm44_Thl67JgPJpCBHNZuaUm0z6gI_gpOvBZaUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Debbie was very nice and friendly. She has a sweet spirit and I’m glad she is in management. She is knowledgeable of her job and surroundings. Keep up the good work Ms Debbie.",
"date": "2021-01-29T18:56:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3de5c182-5eee-46f7-a8a0-74207f449473",
"author": "Spazz Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsneH3idKVr471RkUoi58NutUPNeDLXgRCUo4o1HZHRTmJvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional, explained the rental agreement in detail and very friendly",
"date": "2021-01-05T22:14:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "15d3da82-339b-437c-b15b-8db0125e188a",
"author": "David Franklin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWK0SK3WxSPIDdPKtfFKom1sTxrhMpUYdVurRptQ49GJeWxqIzS=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-01-04T23:36:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2886125c-b78d-442a-8a4d-7207e16b332a",
"author": "Joseph Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInGcFVniW1791deny_6GPJuUu65ZM6FcyxGkoanRxsssGF4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility, Debbie was great and easy to work with, prices are reasonable. Would highly recommend!",
"date": "2020-12-29T16:02:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e2039815-6d42-4e79-9e97-f7e04efd7b8e",
"author": "Derrick Dixon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcrQ-SkXPHT_2c8nwOBhMXl9aB5FhsolkpAa2Ah7VMvW6nog=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with Citizens storage was amazing. The office staff went above and beyond to assist me.",
"date": "2020-12-28T16:23:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b85b434a-8858-4fed-ab50-5602cf77b8ac",
"author": "Mario Jeffries",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJl3BNBFaNI-rr8V-S4YO8kA-dAP9lka5apVuzyKAgV27QuaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-12-23T18:43:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "61413506-9144-44a5-b12e-17135326df06",
"author": "Ronald Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0g_CUq3bhAyI7Ah0M8aGBQKp6di5JfVBKo-pSmz3IhdTg7n7_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best rate I found. The service is great. Ashley is an angel in disguise. I am Soooo happy I chose THIS facility!",
"date": "2020-11-21T18:28:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "802562e1-7675-419f-a3c7-fbec29f2860d",
"author": "Amanda Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5VuEA2nuN8B2mwwsp1HNtCoVSFMAqHSHWunrNax6_RHV_iG8G=s64-c-rp-mo-br100",
"rating": 5,
"text": "Debbie was so helpful with everything...from talking with her on the phone to coming into the store to rent a unit! She explained everything and answered any questions we had! I would definitely recommend Citizen Storage!",
"date": "2020-11-20T22:39:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "01c66c62-7641-493a-9ea9-f4ec967a6831",
"author": "Jasmine Morrow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxbO09BKk1_X1E6Pjc-6Q1lBTv4bCl28IpZ-fsp7ZXx7ywfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-11-17T23:36:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d828255d-ab58-4cea-9646-cb2d3881bb1f",
"author": "Kuyeria Dowsing",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUUd1sXNIonxVcyerQfxRzYG-E5r6ZEBvKtGOpkkrh51JREdzy=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-11-17T18:51:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b2471236-45cf-4344-a555-ef3189785704",
"author": "william taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK17gm6GR5jdsXDM_ju2XdVYS7OCRRzh_no-dJSguVjMOPOoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Debbie was pleasant and helpful when my lady and I came in on today. She provided great customer service and hospitality. I would recommend Debbie to anyone. She gave us a reasonable deal. We were also looking for a U-Haul and she resolved our issue within one stop versus us going to several places around the city. Thank you so much Debbie for all that you do.\n-William and Corneisha",
"date": "2020-11-16T20:24:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8593bb03-97de-4733-88ec-137b1bcddb46",
"author": "Caroline Hadley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUn9UJcFvFeIS2njd97UKh2N4aa6EqTl2QgxiGHyfBc7x7OrKfYIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer services and awesome prices!!",
"date": "2020-11-14T20:50:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d6d37634-5f76-42c0-bcee-2dda6301d3a0",
"author": "Dione Golden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsrkcapeuTPSx0wD4FixRIh9f55wiT3BG66p4LfiQJtGTxFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience!! First month was free, sign up was quick and easy. Storage was very clean and spacious. Customer service was excellent. Highly recommend this storage facility!",
"date": "2020-11-11T16:43:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "29cb71e8-60c7-46ce-9517-a6a4cad8c092",
"author": "Mieshunna Phillips",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ65h81CDmO-slMNGGU-YLVLaOXSqsJSGgA45XJpFmBW-EC7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-11-10T19:57:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4ac0cf26-42ba-4b54-bf87-8e41e2d9ca67",
"author": "carlvin smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsHO4YzKS40q75OaEYNwdSFwfATlePyenHUMVkSSi5uQhsCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Debbie helped me so much. Came by to look at units and she convinced me to store with her",
"date": "2020-11-10T17:42:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "88c04855-4299-47d5-88a1-61b28e3be51f",
"author": "Supa Wmn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOxPVg8d3XzATbBXAlrXqUM2Fk0NduTDlnEOL7vLXnREyBNg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had a very pleasant experience with Debbie. She was very helpful when I went to get a storage unit. She went above and beyond to make sure I was happy with my selection. I will use Citizens Storage in the future if needed.",
"date": "2020-11-07T16:54:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d1fb32c4-c70f-499a-8a72-cdf06308a6f1",
"author": "Leon Cunningham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5xnODQ2yF-F-yIhGeYJkSxr90py-bnzANCaedl7fFev8FOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Debbie is an AWESOME employee. She was really helpful and made me feel comfortable that personal items would be safe in the storage unit. She also found me exactly what I need.",
"date": "2020-11-07T16:51:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "e606253e-bf78-4cd5-a680-d0425ffce86b",
"author": "Jeff Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRomulSE4sLYiuqyfo4xFo12E__iK6lbyy3M83OTjMTd48Xpk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Pulled up at 8 it was 1.5 before citizen opened but Debbie opened up and helped showed me 4 units and we found one , she was super friendly and helpful and went above and beyond opening up earlier . Also, there is lots of room to navigate property as I have a 20 ft trailer to get in and out.",
"date": "2020-11-06T14:25:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0f8bc778-1250-4f53-a7d2-9e875137415a",
"author": "Shirley Clemons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpFg0RVWgsuOeqjNIus-qaKZ3GEVPYx2PIp7tyqYR7JpvfZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-11-04T20:58:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1a1e79fe-404d-4228-a62b-8b87e10aebcb",
"author": "Sam Given",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8swAabdNbSuyMTMC5B-lL3N7NC7klrtx-4yuIkaYfM9xgNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-30T19:33:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "34acd752-8b72-4a14-bb9b-24cee806a0e2",
"author": "DeAna Merrill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGj57FvNSdlXY3Uw0g7km7hXam227Vj2IgCZ_6cefYx4S_E-k=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Debbie is awesome, took great care of me. Facility is clean and easy access.",
"date": "2020-10-24T21:56:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "b881a21e-a4cb-4aa8-8008-1db182e27be5",
"author": "Caleb Cresswell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUl7Qe_8T54mfq9s2GVRHJkzArDIuIzMWHhoV3NEfuabgz9Njbt=s64-c-rp-mo-br100",
"rating": 5,
"text": "Debbie gave great service today! Very friendly and helpful with all my questions and concerns! I came in with questions and ended up leaving with a unit!! 😊",
"date": "2020-10-24T14:32:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c4efc40b-47f6-42cd-a8bc-cef73afa0713",
"author": "Amanda Kimble",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWe2FT29__p9vMCn39LJhcfjxdWuqDU3ARpt6n44MN15RGtvXQYAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-16T20:33:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6dfd2e1d-f93f-44d1-947e-225d70676e7f",
"author": "Rodney Kimble",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwtfyfeCEILM0UEyk8NOTwtstM-FEdsFJCw7yIV7Jvdo3yoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-16T20:32:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "48a2fa26-89f0-45a9-93f6-64d86ff7f3a6",
"author": "Michael Mason",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYwT6X8APsOrnmmvey2ku0Nb2kYiZc9y8AsP3hCyGMaUQ8P0N8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Debbie was Wonderful, thorough, and Thoughtful!",
"date": "2020-10-16T20:09:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0fa6bce7-e4f9-4da0-a812-ff0c789e4378",
"author": "Curtis Austin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUwvGmYWoImKdzTcFxoWOtGMx3ZXvhcn9mfEvgtddoRVmbKfTH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs. Debbie was very helpful and polite. She was soak by the rain before I and didn't hesitate to go back in the rain to get me a unit.",
"date": "2020-10-10T20:20:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e3966ebc-75ae-4822-ad5b-9bf288098d03",
"author": "Gabrielle Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvL4qj46uBdt-Hs45nfNZxoOsESfsLp_IGQRIaXk3m1Gao_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service skills. A people person. Is a plus.very professional.",
"date": "2020-10-06T21:30:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4ee81438-fc04-4688-acfa-089dbc5bee65",
"author": "chris dick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfwjp8mxLgRAKWf7-ztWMGm65NB2q1B4gBLm07wTjI6-PJeQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very cordial front desk",
"date": "2020-09-25T15:42:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9704d6fd-f5ac-4d95-927c-c7d95d797df1",
"author": "Elisheba Boyce",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4Bc0pxkD-_kA73rZF1eSnzIAcwS4770-KYnQ8ya4RRYbVgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Debbie was soooo helpful in getting me the storage I needed!!! She has a great personality and very friendly. She gave me detailed information so there are no surprises! I will definitely recommend to friends and family!!!",
"date": "2020-09-21T15:55:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c22316ff-6e7f-494a-932f-51736dc491a3",
"author": "Errol Van Stralen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9WjKIBvW3gPYc5WTXWGP1vNhnTWk46iC1ypIp4BfGnkzPPzCt7Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This storage location is almost \"out of the way\", north of most of the Hacks Cross businesses. The front lot is small, but I see plenty of various storage units.\n\nI stopped in for a U-Haul trailer rental. The lady at the desk was friendly and efficient in processing the rental. I was surprised to find out that U-Haul had a complete \"No Touch\" check out & check in process. I returned my trailer back where I rented, and I'll say the process, as described, was simple and quick.",
"date": "2020-09-19T22:41:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9dbdf4df-293b-483f-9932-f88e34082c78",
"author": "Lavestia Gaston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6Vyg_rbZMtqZgXIDz4bDuorzn_JFb78XUxXEd-xWW4HWvThQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Customer service was great!",
"date": "2020-09-12T20:30:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "997ac073-bdce-4afc-abd6-2b5811c82f45",
"author": "Ralph D",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrMKyn9eihYdcucU9ccyzhn8WzOqtBnjAT8rOHMhHGMQjKq0uY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great space, friendly staff and very secure. I recommend this place to store my belongings!",
"date": "2020-09-12T14:40:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "404ef427-81b5-4804-9025-c1ec5dfbfe81",
"author": "Shari Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZo6QI9I7Wd0m9Ag-kpPA4ggLenCLXBHX_T4WzlWbsVMJlEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The folks there were very helpful. We are renting a space from them and also a u-haul truck as soon as they get them in. Very nice people.",
"date": "2020-09-01T18:24:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e243cdfd-4c58-4dd9-a863-4b8daebccbc1",
"author": "Richard Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlfjTKHvFuvkeWffffdML0mMqOKNq5dNbq2KpGyogUEVMeUZV67w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-08-27T12:24:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5758fca4-f065-41f4-9d1a-a191e3eb19a5",
"author": "Michael Lovell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGdaiaXrf8jP4t-dpOMEARADn6LLbinPnUEGMmkhfwWIy7Sjs=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was an easy process reserving online, location, a great rate, friendly staff, and nice clean storage unit! The facility is in a great location and is very secure. I’m all around happy with Extra Space Hacks Cross in Olive Branch, MS.",
"date": "2020-07-20T18:57:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive review, Michael! We work hard to keep our facilities safe and clean for our customers. We are glad you experienced that and want you to know we are always available at 888-STORAGE to assist you.",
"replyDate": "2021-06-18T03:40:38.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "0c96c309-5193-49d3-9950-21c881d03d11",
"author": "R B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5pMd37k976o1PMINBtiQsj78H4Bvma2k7U7Ylpn4QJE7DSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Extremely helpful and quick services! Great customer service!",
"date": "2020-07-17T19:49:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a positive rating, R. Please stop by the office if you have any questions.",
"replyDate": "2021-06-18T03:40:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0916e546-6b04-4483-9005-6d9306f70d2d",
"author": "Marvelle Shipp",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJA762_YvyvUbzI57YD59vbVYa_MgrpbQ2VfM-aERS1-9maBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-07-10T19:42:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We’re so appreciative of your excellent rating, Marvelle! Don't hesitate to reach out to us at (662) 469-3016 if you ever need any assistance.",
"replyDate": "2021-06-18T03:40:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b1ed699-d29f-41c9-852f-bdb90ce04cf0",
"author": "Detrez Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBxMnrbPjvRWLbGxdd_iOgQ2tcGTZmruYcZdME-KMecLm1-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-07-02T17:32:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Detrez. We’re glad we were able to assist you with your self-storage needs.",
"replyDate": "2021-06-18T03:40:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b21a1460-7321-4160-b147-50fb4d4630ee",
"author": "welbourne cook",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXwC1r6EJv6s3LKLJOo-9fWlgbVyCEBseAO4uEDmmyo36nfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-07-02T15:04:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating Welbourne! We’re grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
"replyDate": "2021-06-18T03:40:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "06171cbb-62b2-4c45-9a26-a176916f5fdd",
"author": "Gatcha-_Xxkhamyrn Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvP5RbRG1E7bfmpwS0xnvjKoskk-6IEAkGKduPjO-FArLx08A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice, customer service at its best, clean as a whistle !! Big thanks to Sharona , she was a huge help, you guys are AWESOME !!!!!!!!!!",
"date": "2020-06-24T22:12:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your positive rating, Gatcha-_xxkhamyrn! We're happy to hear Sharona was a big help and that we could provide a clean facility! Don't hesitate to reach out if you need anything!",
"replyDate": "2021-06-18T03:40:38.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b03e1992-e340-4b7b-84ea-7819d9dcfc09",
"author": "Jamica Booth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTtC_5nTri365xqblXQwqoSKlu0snLFp5fOOCjZ1zzuzzagQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sanchez was very friendly and precise. He gave me accurate details of storage space. Very helpful",
"date": "2020-06-16T22:24:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jamica! Thanks for the review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sanchez. Let us know if we can do anything else to assist you!",
"replyDate": "2020-06-18T03:40:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "894a4a27-628b-42fe-9ae7-e3b2f53b2a81",
"author": "Patricia Barber",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2hfafahrutMA3KJQF4ujZRMy_dqwRmbyJteBamTT0sjORQ2KW=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-06-16T19:05:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "hank you for the 5 - star rating Patricia! We are so happy you had a great experience. If you ever need anything feel free to call us at (662) 469-3016.",
"replyDate": "2020-06-18T03:40:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4cf5d350-4d0b-4ab5-8842-d13485b49fb7",
"author": "Andrew Wing",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeshbB7PJJSf_TBALe2kgKnBckfd1GHnVa4QyjPOeVpuPH_z-P=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent location and relatively affordable units. When we were moving and had to have a PackRat unit placed on site, Sanchez was incredibly understanding and helpful despite the short notice.",
"date": "2020-06-15T16:02:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words Andrew.",
"replyDate": "2020-06-18T03:40:38.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f2708418-0c8e-47c2-befe-5543c6b24bf9",
"author": "vwbuford76",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6QKu8AxCOkbvYhhuCCzZAkuuTy4phV7iu6ExaFgRMF-pgag=s64-c-rp-mo-br100",
"rating": 5,
"text": "My family and I were in a financial bind due to COVID-19. I called Mr. Sanchez at Extraspace and he was very helpful and understanding of my situation. He helped me get through the move out process and was very patient while I found helpers and a solution to our storage issue. God bless you Mr. Sanchez. We appreciate your understanding in our time of need.",
"date": "2020-06-13T15:53:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Vwbuford76, thank you for your review. We're glad Mr. Sanchez was very helpful and understanding of your situation. Stop by the office if you need anything.",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "41664d82-6e61-4a9b-a669-de9026161a12",
"author": "James Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXg-8Zd5CiCZtHVtQ2L6yOaQrmo0nala1LOhZLxE9nS2cewGVZ4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Go holla at Sanchez at Extra Space Storage on Hacks Cross across the street from Dollar Tree Warehouse. He was courteous, professional and knowledgeable.",
"date": "2020-06-03T17:39:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your review, James. We really appreciate you taking the time to share your experience with Sanchez and give him a shout out! We are happy to hear he was able to help. Don't hesitate to reach out if you need anything!",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d19efe9e-42e6-4924-a5d9-71cf4619de31",
"author": "Anjali Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZqWbIZYLZFIoTM3_wkvuaHR1Fyn-W1Hd9_UAKhV_EpZoH4nMj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent Customer Service. Clean and Professional! Will use again.",
"date": "2020-06-02T15:58:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Anjali', your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We look forward to serving you again in the future!",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fd7efcef-1e02-4381-9062-5959c922582f",
"author": "Charles Lapsley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4hmAFQrEzW1w2Opq6CpErauWZ7AG3BnNZ8pCcHN1AykmxfuLFAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-06-01T22:55:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Charles! Thank you for being a loyal Extra Space Storage customer!",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f6314aab-3a99-47ce-ab0d-d0ed5b55dd81",
"author": "elmer alvarez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWB6xxNAuawZrepdd7NdjlkcUpyNyBxASSnGrP899fzWHpCPpNL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service. I got the answers I was looking for, for every question and/or concerns I had. Quick and easy. All thanks to Tomika Bland.",
"date": "2020-05-21T21:59:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your feedback, Elmer! We're so happy to hear Tomika was able to make your rental process hassle-free! Give us a call at 888-STORAGE if you need any future assistance. We are excited to have you at Extra Space!",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5393b5ab-1c6a-43d0-a8ff-7ac05b1033d1",
"author": "Laurie Dansby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMT2EjWdS8yt8Z6vqvfyvuG4VedQOAjhA4r9hZS5pgyHNFQmI1LA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-03-19T14:44:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We’re grateful for your rating, Laurie. Call us at (662) 469-3016 if you have any questions or need assistance with your rental!",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4d8d8c50-dfbd-4cf4-968e-4815295279e8",
"author": "Latain Triplett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKy7TR6tV4r9yq9PbyowoxgNVpdqja9fN6q4B9LvNWYby733Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "This the right place to go when you need to store your house while things! I give Extra storage space 2 thumbs up.",
"date": "2020-03-17T16:13:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating, Latain! We're happy we were able to provide a smooth rental experience. Let us know if we can do anything else to assist you!",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "65b63969-bf36-4395-b45a-5b80f91f86b2",
"author": "Tomika Bland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHP885chfHWE43ebft9U98YKd5C_DcKq9Pfua1IERVMhAU9Uy67w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-03-12T14:55:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for being a loyal customer, Tomika! We're glad we were able to meet your storage needs.",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dee86d35-b971-4a7b-89aa-aa8635d52e0c",
"author": "Marcos Hughes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVG7kYcWzeUVl5GJwJ33m9CrxNRe0ZGQvC8ZzouY15lZWtDArvfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facilities and nice staff.",
"date": "2020-03-11T16:12:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Marcos, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad our team was nice. Don't hesitate to reach out if you need anything!",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "830f7b2b-10ff-4de4-8a6a-a5c8d069d638",
"author": "Morgan Beach",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWA0miiRis4XYkD5xILQ9JhezvaZUFgT54ltoWsuPMHoV7v-9VINw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-29T18:19:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Morgan, thank you for the 5-star review! We are so glad you are satisfied with your experience at Extra Space Storage!",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5b92d375-ba98-47c8-ba6c-8aab2f4661af",
"author": "stephanie boyce",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUaS5Pv6uo44V7D0H7DfodTpCka_A6-20Cr-BfbNO_RcRcNOsqB=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-27T22:29:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Stephanie! Let us know if we can do anything else to assist you.",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed39df32-8180-4656-9f97-fdd831fe2010",
"author": "MaKiyah D. Bowens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1s2wmaXRUOca8Wwy9fGyJ5lVL8irW-B53IXsum2nUXy4qbkrs=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-27T16:21:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Extra Space Storage Makiyah D.. We're here to help if you have any questions or need assistance with your rental! Call us at (662) 469-3016 with any questions!",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2688442c-ef10-4977-8e2f-97b66cc49682",
"author": "JaMekia “JMek” Guy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKbJHwY_Mbppf1rgb0mS7HoOPRrzd-H-pfsXvU1jHy_n2CsMxTXA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience facility was very clean and neat and the manager had all knowledge on everything I needed thanks Sanchez",
"date": "2020-02-22T22:33:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Jamekia. We really appreciate you taking the time to share your experience with us. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We pride ourselves on having a knowledgeable staff and are thrilled to hear your experience reflects that.
Don't hesitate to reach out if you need anything!",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "06b4c8ca-82bf-45cb-b6ec-3379510bff16",
"author": "Brandon Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0aIdPb56w0KpFOT7x21KG9gCNFlrulxtKHi0lskaPNu3ueg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-16T06:00:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brandon, wow! Thank you so much for taking the time to leave this excellent review! We really appreciate your business and are here to help if you need anything.",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3fae93c6-2dee-46cc-9ee3-4f6bf78122d3",
"author": "Terrance Irby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIi9SDf2njkrFMg_1m0Cy_zgjdJh1X-IMb9bNNQ9QSNdVrS7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-16T05:58:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Terrance, thank you for the 5-star review! We are so glad you are satisfied with your experience at Extra Space Storage!",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32b3a6e6-9726-4dd6-9fee-149d20999119",
"author": "Colleen Barnes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvsccPUpuRGzfYymzrTTku55PYyHfOWQzz-ZIO_sYgs_dfyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-15T15:30:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Colleen, thank you for the 5-star review! We are so glad you are satisfied with your experience at Extra Space Storage!",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "950e23df-700d-49c9-b22f-e0605eae7266",
"author": "Marcus Sexton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-wcD89nUtzdOikCEgEe8UewjjP9X3nTzbUEfpzM_pCXxvQB_1eQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-12T16:06:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're proud to serve customers like you, Marcus! Thanks for leaving us a rating.",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "25b95834-7b9b-4bb0-971d-a74a705c8258",
"author": "Christopher & Kianah Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX42Cywg1gCLP2ggTLKRWusKm0o6gwHc1-0ES2TTjZcEx_H5LU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-08T22:11:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome rating, Christopher & Kianah! We're glad we were able to meet your storage needs!",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb87b3d8-e43f-4046-b721-b9e88643a67b",
"author": "Tonya Tamboli",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJgDgacpuGDThWAZweV1z7e5t-6i3FeAHOf3ymdv4-Cy1_sw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-07T20:00:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're proud to serve customers like you, Tonya! Thanks for leaving us a 5-star rating!",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "07336461-43f8-4d70-8977-81adddabfc11",
"author": "Lakitta Black",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTZf7X1cPfeOP1swQB0wHEoaG3lGk5OeJWSd31aO0o-FJ6tw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr.Sanchez the sales representative was very professional and informative. Take the time to show me the storage spaces helping me to decide the best size to best accommodate my storage needs! I feel I’ve made a great choice for my storage needs based on customer service I experienced today!",
"date": "2020-02-05T19:21:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lakitta, thank you for reaching out to leave us a review! We aim to provide the highest level of customer service and are thrilled to hear your experience with Sanchez reflects that! Thank you for choosing Extra Space for your storage needs. Let us know if we can do anything else to assist you!",
"replyDate": "2020-06-18T03:40:49.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4f983599-a2b9-42e2-997a-4e26144b231b",
"author": "Alonzo Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgiwfDSma_PTxJlkGvp_fz4XDh1hb9j7DkwQdEqvpQfZNslw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-02-02T00:49:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving us a 5-star rating, Alonzo! Don't hesitate to reach out if you need any future assistance!",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f82f2895-41d1-4226-ba2e-6bf17574e0f7",
"author": "Tatianna Malone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbCgujqz8ciyvAphGS5_V65mTQchOyrJB5WkZmo2iBv25KaH7P=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-30T19:44:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're proud to serve customers like you, Tatianna! Thanks for leaving us a 5-star rating!",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "be70187e-f2fe-4c32-be6b-e676dfd8b969",
"author": "Amy Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfQCCXMWCkkUohV_2mHS4MsOY7io90nUaXr7qWK0Jv43L5XsKu=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was a very clean facility.. very nice staff. Sanchez a worker was very kind and helped me with all my needs.",
"date": "2020-01-29T23:38:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amy, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Welcome to Extra Space Storage.",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0b868eec-c23c-41d4-8ab5-d9b9714ca646",
"author": "Roderick Ivy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwajpXuX3oYJ-4NEYK3UvCN40Y0uYL1WNv8SYXI9AscUX9Lg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place if your looking for storage great customer service very clean and storages for the right price I would recommend this place if looking for storage",
"date": "2020-01-28T23:34:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Roderick! We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! Thanks for recommending Extra Space Storage!",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "6bdd66d0-6d02-4f69-84dd-87880f315a16",
"author": "Ebony Lacy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwIi5EKbyIlqnJWiycO2JXSSwyr1L3pqZfwvrG2ptRo3mnRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful staff and great experience!",
"date": "2020-01-28T03:09:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Extra Space, Ebony! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. Don't hesitate to reach out if you need anything!",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "34222856-2baf-49cd-923f-dc9a7cde9876",
"author": "Kennedy Ross",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWE9LHkmz9K7XwxccHOnbIVbf4BkWOP3y7F0wuDgvS8Sxlt5aYbSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-27T02:41:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Kennedy! We're glad you chose Extra Space Storage. Stop by the office if you need anything!",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5d6a85bd-8bab-47de-b77c-45249f38e9f6",
"author": "Will Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYWs42lwrgJx7vbKGgPtJDLqyzERLKJBb3Mk1XFzfp-4Vy52o=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff! Couldn’t ask for anything more from a storage place. Highly recommend in this area.",
"date": "2020-01-25T21:28:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your recommendation means a lot to us, Will! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (662) 469-3016 if you need anything.",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "32ff762c-2285-4f04-b642-5d809a67b2e7",
"author": "Tonya Lepone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWS0PowLMUTfcsPQcMUKvpNKkt6ohLfPt0VKr1jmLVh0JVVCvc=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am a new customer. Today, I had the pleasure of renting a space at the address of 7911 Hacks Cross Rd. Olive Branch MS. The manager who assisted me was very helpful, knowledgeable about the property, answered all my questions and was very efficient. Her name is Melissa. Thank you for having such a good person to work with.\nTonya Lepone",
"date": "2020-01-24T19:39:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Welcome to Extra Space Storage, Tonya! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Melissa! Your kind words mean a lot to us. Don't hesitate to reach out if there is anything else we can do to assist you!",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4d441c30-e782-4c2b-8d98-7a195f2938a7",
"author": "bradley wilburn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLr-UWCRSbR_6VL8iQTJuB4O6WRzL2-hKm2kHY2wQ-LMbI7wA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sharon’s was especially professional and helpful.",
"date": "2020-01-18T22:08:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Extra Space, Bradley. We're glad Sharon was able to help! Our team is here to serve you, so give us a call at (662) 469-3016 if you need any future assistance.",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ee8550fa-cc3a-45f4-a340-29c3d01f56c1",
"author": "Erica Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOLUHDGsRFMveVTT_tavUx-okgRHDHq1moHyTojbO2U2ZlOUI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-14T03:17:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving us a review, Erica. Let us know if we can do anything else to assist you!",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "37a18fd2-4f76-4980-b8f8-b7500ef1b02b",
"author": "Yolanda Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUMrBc6S1vDDRQ92qgUd2Tw3pz2-LptSbklSSiVe3DZwO8wF3df=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had a wonderful experience at Extra Space Storage. I first met with Sanchez and he was very nice and quoted me a great deal on a storage unit. His hospitality made me want to do business here. When I went back, I met with Melissa. Since I was moving back into town, I needed some advice. She took her time with me and explained things. Even took me to ride the property to show me available units. After it was all said and done, I took her advice on my move and got a storage unit. It was such a pleasure meeting Melissa and Sanchez. I highly recommend anyone to get their storage needs met here. Just amazing!!",
"date": "2020-01-11T20:19:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Yolanda. We really appreciate you taking the time to share your experience with us. We're glad Melissa took her time with you, explained things, and took you to ride the property to show you available units. Thanks for recommending Extra Space Storage!",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "51a9a53a-1d23-4ec4-bc88-35552402eb59",
"author": "Joshua Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKy26wsknry9VswZAgKm4NyfxtR1NGkOr5v-KFpBm65EDCA3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-12-26T01:51:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for being a loyal customer, Joshua! We're glad we were able to meet your storage needs.",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8f1e23a2-dbe6-4a54-a4b7-626f2bbc22ea",
"author": "Jacquelyn Shanks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfjnQgYA4EX591bGnPUYWh5fL_-SCLk53h9Ak-w0nOme4X7xMCaQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2019-12-25T01:56:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're proud to serve customers like you, Jacquelyn! Thanks for leaving us a rating.",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "39088b0b-d387-44ad-98b9-716a6ce8eb26",
"author": "Teresa Grantham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfOJkv2Evb_fmF_2bnJKCf2ACs9vRiW7Vur2cRpHELKnfmGZdO=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-12-17T20:11:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for being a loyal customer, Teresa! We're glad we were able to meet your storage needs.",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a1f1c2fe-c09f-408c-b37d-dca7372028b5",
"author": "Jeremy Spears",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvghHmUeMGtE4vYOqS_vzNmVZ1WYnipTJnQWZt3DVzxPMeQQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-12-16T22:06:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeremy, thank you for the positive feedback. Let us know if we can do anything else to assist with your storage needs!",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "470cc5db-560e-4ec7-bb3c-fcffc5f6be1c",
"author": "Jerry Rice",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxy7uZxLfRH06vgGqMNFOXDka_dEKXLIyKch6bYfrRolKzjdSd3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-12-16T17:32:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Extra Space Storage Jerry. We're here to help if you have any questions or need assistance with your rental! Call us at (662) 469-3016 with any questions!",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "568d1a02-e8d9-4791-8649-39492cadede0",
"author": "AnthonyTiffany Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDFxNU4AEGozHgvYnSI-ai3qZfEvwumNvfzcMBpYMrSE3LaEju9A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "It's great place for storage for things and personal vehicle good customer service property always clean",
"date": "2019-12-16T17:24:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Anthonytiffany! We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Let us know if we can do anything to assist you!",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "39a8cf10-1581-4b2b-adb4-eea66aae0e0d",
"author": "Billie Carol",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgthNKoPBFp8Z89wTvweReiVDeenpc88uVETOvfpsaxnRd0eQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Secure facility. Friendly staff. Highly recommended for any of your storage needs!",
"date": "2019-12-11T20:04:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Billie, your recommendation to friends and family is the best compliment that we can receive! Don't hesitate to reach out if you need anything.",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a907753c-1ab1-465d-93ec-6e1f65e7f14d",
"author": "Sean Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5RaesS7IjlfxBpg0vQIS19mjJhyfEVUuG0wR4ochPcDeDqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Returning customer 2nd unit",
"date": "2019-12-11T15:53:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Welcome back to Extra Space Storage, Sean! Thank you for trusting us with your valued items and for giving us the opportunity to work with you again! As always, give us a call if you need anything.",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5ecdd25f-3420-401a-98df-fac7a6a648c0",
"author": "James Pittman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINwXmXdNP21kN0Fd_jFptkWwsVYMOjk5-o12lCRyNtu-o3hA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-12-07T20:04:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're proud to serve customers like you, James! Extra Space is here to help with any of your storage needs.",
"replyDate": "2020-06-18T03:41:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c7a9eb8b-33f6-4fe5-b1b0-57e269f7aa7b",
"author": "Rickie Rosenbaum Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULPqD47rICj4VdwHSMzIS2lVvSdQa1PZt_SIfpN7fSMtbCg6mE7Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Get People and easy access.",
"date": "2019-12-06T18:17:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rickie, thanks for sharing your experience with us. We know that it's important to have access to your items when you need them, we are thrilled we were able to provide you with convenient entry to your unit!",
"replyDate": "2020-06-18T03:41:11.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "2e3c3287-abd3-45d4-a173-270f68740079",
"author": "Kelley McMullen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDMgX3HPSSy2VK1d4YDpTFFTVPcxbgDq3ciMnfgjrZT2593A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-30T18:13:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kelley, thank you for the positive feedback! Let us know if we can do anything else to assist with your storage needs.",
"replyDate": "2020-06-18T03:41:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc1e3b70-e315-40e3-a06b-9d5156485999",
"author": "Shannon Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBP_Sut-yeo--nlpbHbnWDFTit0-_UCKmxO48fhuLwmvfxRA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Very friendly",
"date": "2019-11-14T22:21:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your feedback, Shannon! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. Stop by the office if you need anything.",
"replyDate": "2020-06-18T03:41:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bef8a968-31b3-4f6c-b94d-0a6d0a3d341b",
"author": "Dominique Richard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJO0WUueG3eMkcOGYJUSDSiXAUNViQprJ7vS0JOX3sD80l_dw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-14T10:50:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Extra Space Storage Dominique. We're here to help if you have any questions or need assistance with your rental! Call us at (662) 469-3016 with any questions!",
"replyDate": "2020-06-18T03:41:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4863e0ad-af11-4391-9927-047bfcf89546",
"author": "Kenneshia Bohanon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUz-PA3l0qnBnUVLcN8uf0VBsswDZrSy5vZNfu5K1toaKLGex4o=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great facility ...Sanchez gave me great customer service ..",
"date": "2019-11-14T02:03:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kenneshia, thanks so much for your review! We are thrilled to hear your experience with Sanchez was positive and want you to know we're always here to help with your storage needs! Stop by the office if you need anything!",
"replyDate": "2019-06-18T03:41:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "00d7d5f7-467b-4b93-84ee-d8447c1c48c7",
"author": "Kmoney Ganng",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUie5t0Ayhtkm7EZ-ZiDD92ugfFrZwVtFea_3yu8nrpDrwT_mBI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-14T00:59:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kmoney, we're glad you chose Extra Space Storage. Stop by the office if you need anything!",
"replyDate": "2020-06-18T03:41:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "299cf11e-66bd-4dc4-bdc0-e9e702b4f678",
"author": "Desiree Ward",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoOrbZ8B7qiEC10voKJUZ6-dcTwYpJz5kNHN0eRD_0dshTgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-14T00:55:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for being a loyal customer, Desiree! We're glad we were able to meet your storage needs.",
"replyDate": "2020-06-18T03:41:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dd7bc0f8-255b-44be-9c28-614bfcaed585",
"author": "Kennteria Stephens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIA7N1DkgI7bD7epoWo_reSyyvdQi7m2AZMv-WnOw9t-Ts5fQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-13T18:38:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for being a loyal customer, Kennteria! We're glad we were able to meet your storage needs.",
"replyDate": "2020-06-18T03:41:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61748e56-7ded-4884-a14f-e7e67e6ebbf9",
"author": "Becky Rooker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXF1dUv90qTOzQghW9MEdNhc-kzDOYFNnutOMt2pB9IY60ekA9CCA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Love the CSR working. He is great",
"date": "2019-11-10T05:01:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Becky, we're committed to providing excellent service and we're glad you had a positive experience renting with our team! Call us at (662) 469-3016 with any questions!",
"replyDate": "2020-06-18T03:41:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f9fe5bc6-6dae-4c05-88e5-9a7b250894a3",
"author": "jenelle beeler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlpDFr7J83Dg_QWLLWBHbqo4OBSKidPteRvsUfgzYFcb11_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-04T23:58:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for being a loyal customer, Jenelle! We're glad we were able to meet your storage needs. Give us a call at (662) 469-3016 if you need anything!",
"replyDate": "2020-06-18T03:41:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e66262d3-591d-4efb-8e55-29a53fac9268",
"author": "Antonio Coach",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKxDD8NF4Uh8QNv2HxqPwqKfSXamxa5oOsNjjy3aokpxABew=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-02T22:02:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Antonio, thank you for the 5-star review! We are so glad you are satisfied with your experience at Extra Space Storage!",
"replyDate": "2020-06-18T03:41:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f4578e4c-6762-4669-8ef0-8f4611de3328",
"author": "Jay burnett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3ZSyd6smXtZ4MY4OwMcBnzUn4e9oFZG0U-4L-phVRytoRDA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great staff and customer service",
"date": "2019-11-01T04:20:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Jay! We're committed to providing excellent customer service. Let us know if we can do anything to assist you!",
"replyDate": "2020-06-18T03:41:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "611d0cc9-b56b-4e03-acef-026012ea6898",
"author": "Glenn Villacorta",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUr2KCtWgy2ON_M_yafQJirEyPa7rmYL20AHbXiVXvn9NgL_r8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-10-30T16:27:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're so glad you chose Extra Space Storage, Glenn! Thank you for leaving us a 5-star rating. Let us know if we can do anything else to assist you!",
"replyDate": "2020-06-18T03:41:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "68033b3d-8d61-4db6-8ba7-66f566dfe44e",
"author": "Kory Terry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuSTRYg45xXWX--M58t9yuzfIyosX4GmmerSA9rr3Y291cIVIc=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2019-10-30T16:17:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're proud to serve customers like you, Kory! Thanks for leaving us a rating. Don't hesitate to reach out if there is anything we can do to earn 5 stars from you!",
"replyDate": "2020-06-18T03:41:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "10685ad5-dc5c-41e7-b115-511c8d12765f",
"author": "Joel Gaines",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHFYVfD8m469y5jlYcpapoj-ElOm7FjewuSaj3wemBMj5YBrY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sanchez Mitchell displayed great customer service during my visit at extra space storage.",
"date": "2019-10-29T17:24:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Joel! We're committed to providing excellent customer service and are thrilled to hear your experience with Mitchell reflects that. Don't hesitate to reach out if you need anything!",
"replyDate": "2020-06-18T03:41:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a2ef00a-cd34-4e5d-8902-a5138f879ad4",
"author": "Jason Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtTLp7OPi_llxJ02Lq4Ort4p88zbYTRDduznvwqlHGqap7Lw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This Facility is Absolutely TOP notch! Look NO further for ALL your Storage Needs, Sanchez was so Kind and considerate of our situation. Management that cares & greet you with a Smile highly Recommended to my Family & Friends!",
"date": "2019-10-27T00:38:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Jasonavich. We're glad Sanchez was able to help! We appreciate you recommending us to your friends and family.",
"replyDate": "2020-06-18T03:41:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e29bdc8a-c7bb-4b08-a99f-e1c5e90f4ff3",
"author": "gburrow9121",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqLnVGC7Zb7EOXu7a-1rsgZNPxz1358FXu0yQHsnqWGq0mog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very courteous and professional staff. Specifically, Sanchez the site manager. The property is very clean with obvious continuous efforts to keep it that way.\nGilbert",
"date": "2019-10-26T16:08:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your feedback, gburrow9121! We pride ourselves on having a professional staff and are thrilled to hear your experience with Sanchez reflects that. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Let us know if we can do anything to assist you!",
"replyDate": "2020-06-18T03:41:11.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "72790062-a985-490f-925e-79ae0b7c859e",
"author": "Tony Haten",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhqZmtEUehmAsVH22xNbzPtyhTf5mC6YFhxnZoZGn-mq9_lA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-10-05T16:59:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're proud to serve customers like you, Tony! Thanks for leaving us a rating. Let us know if we can answer any questions about your rental!",
"replyDate": "2019-06-18T03:41:11.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "955a6e6b-07b9-4b5f-a894-c89c0ff20372",
"author": "Michael Still",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUM1G6xTnOJH6VoWzfsgFh-bffkgSB_xFIvNjCBdV37kNXFIe4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service and excellent staff. I've never had any problems out of any location I have ever used.",
"date": "2019-09-27T00:08:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Michael, for the kind words! Here at Extra Space Storage, we are committed to being the most convenient, secure and professional storage solution in your neighborhood. Give us a call at (662) 469-3016 if there's anything else you need from us!",
"replyDate": "2020-06-18T03:41:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "179c193c-685b-4329-849b-90a2325db390",
"author": "Taji Valentine",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnZ_zYq2aDJiP1RhI7VfMNE8NC3nlMT6ERZCtTAZXFU-lDddhV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sanchez was awesome in customer service. I needed a unit on short notice and he was most helpful in making sure my needs were met and I left a happy customer. Thanks much. Extra space storage is the place to use for all storage services.",
"date": "2019-09-25T16:25:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Taji, we are so happy to hear that Sanchez was able to accommodate your storage needs and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Stop by our office if you need anything!",
"replyDate": "2020-06-18T03:41:11.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "58340760-a9be-4cc4-8e78-0224ff3a76c5",
"author": "Brandan Chunn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPXOB7GEMBuKmQKmOHlU1dCQ9Ywm_n4A_MPxDlWQm2BaThtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-09-21T17:48:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Extra Space Storage, Brandan! We're here to help if you need assistance with your rental. Call us at (662) 469-3016 with any questions!",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "df798202-2ad3-486f-8884-2bb08c508386",
"author": "Twila Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7pbgyNTJjSNA25SfgsZjPLafc1QK98nFJBdN8QN8yQLm3mi0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-09-19T18:01:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Extra Space Storage, Twila! We're here to help if you need assistance with your rental. Call us at (662) 469-3016 with any questions!",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "49af14a1-840e-4636-812b-b6f7cbe2f099",
"author": "Crystal Walls",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbI_wTl93fBwoFtgBIMKGBc5Opo82ugJNimnCUuz8e2Sz07A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place for your storage needs",
"date": "2019-09-11T19:23:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Crystal, for the kind words! Here at Extra Space Storage, we are committed to being the most convenient, secure and professional storage solution in your neighborhood. Give us a call at (662) 469-3016 if there's anything else you need from us.",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c34931a5-2001-474b-b7ae-10b6d0e1ef79",
"author": "LeMeshia Drumwright",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7hSUGYvGDWGtufp8HcQ3BibNsEkPUFY-iUwYKkXDEEw8t1xKf=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is am excellent place to store your items. Very secure & clean facility, nice & professional staff. Definitely recommend them to anyone.",
"date": "2019-09-09T21:56:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Lemeshia! Providing renters with clean and secure facilities is our top priority. We pride ourselves on having a professional staff and are thrilled to hear your experience reflects that. Thanks for recommending Extra Space Storage!",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "b2dd5954-a222-4976-a330-7902df58997e",
"author": "Antjuan Tunstall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEHN_gSViwVTqbPziAPgRDkhuSx4xJwwO-Nh4rilf1SKNd6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-08-30T17:32:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for being a loyal customer, Antjuan! We're glad we were able to meet your storage needs. Let us know if we can do anything else to assist you!",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7824d626-dde9-41c7-b42c-e48baee91357",
"author": "Tonya Wallace",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSbWTJOXZAlKDaINOk1PqiLm_Erxa-RFn8u6Ddwavs1aO-cw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly customer service. Very helpful!!",
"date": "2019-08-22T20:08:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Tonya! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Let us know if we can answer any questions about your rental!",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "822c4797-4a13-4a27-928d-a107c7141e06",
"author": "John Reynolds",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwZhxQg7mWd7zrU3Ve9-EDEwesCB3w-eh6mHSDfdGIus147p_6=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-08-20T17:56:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John, thank you for the 5-star review! We are so glad you are satisfied with your experience at Extra Space Storage!",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fcada024-6d37-495d-8079-82b184921123",
"author": "Seth Perkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6VuKgaQCFpmmTm-ti1t0iSCsqUyxbJ6yo0k-p8mAOw57iqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just would like to say that I was extremely happy with my choice of extra space storage! I walked into the first location that I found in made a reservation, and simply asked was I getting a good deal?it was in Olive Branch Mississippi on commerce drive I can't remember her name but she helped me out and found another location right around the corner for cheaper and a drive-up unit! which is a bonus for me because I dropped table on my foot when I moved here so I have friends helping out! And as well mr. Sanchez really worked with me on the price since I was only getting it for months and just coming into town! Thank you very much guys you don't know how much you have helped one person today! Big props to mr. Sanchez and the other lady and extra space storage!",
"date": "2019-08-19T19:59:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey, Seth, thank you for your kind words! We love hearing your feedback and are thrilled to know you are enjoying your experience with us! Let us know if there's anything else we can do to keep your experience great! Our team is here to serve you!",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "39049d5e-2e6b-407c-a61e-1a3fed35eb15",
"author": "Kwietstorme",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJ1Lnpn49HAlYyn0DN4ED5VHs8vn_e91zdixvRn5xs9iiNsUUSZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly, compassionate and extremely helpful staff in helping with my storage needs! Highly recommended!",
"date": "2019-08-17T20:56:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, S. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff and are thrilled to hear your experience reflects that. Thanks for recommending Extra Space Storage!",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c0c777e8-a895-4e35-829f-ff21003180fa",
"author": "Devin Riley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6bCmft0qin6AratOfCz1gozyZepPy5Up6yKjbIfoKusY0bw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Desiree was very nice and helpful!",
"date": "2019-08-09T20:05:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing Extra Space Storage, Devin! We're so glad Desiree was able to meet your storage needs! Our team is here to serve you so don't hesitate to reach out if you need any future assistance.",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "488583fc-cd9f-4a30-94da-3c61830834b3",
"author": "Kearney Hopkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMNaVx1GJexMinNqIq9s1rbidogxynF9DYYxsSinG4-_rYfw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-08-04T21:39:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Kearney! We're glad you had a positive experience storing your belongings at Extra Space Storage. Let us know if we can do anything else for you!",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f3cea86d-0b83-44a5-93d0-61b58a99cef9",
"author": "Greg Webber",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1cK0LNy0IU2oPDGcra5Toii354Jobrq_X-jm0JN03PgRBaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Sanchez was awesome!!!! Got me all setting up in & out. Great customer service!!!! Be storage company in the business!!!!",
"date": "2019-08-03T15:25:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Greg, we're glad Mr. Sanchez got you all set up. We're committed to providing excellent customer service.Thank you for choosing Extra Space.",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "138dd493-08a9-4a64-83f4-5e430fccf4b5",
"author": "Randall Fox",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7AjZUgGOnhRUmw7uaNOeZ7FUCYxBMdmFOU4d8J3l3YJcnJw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sanchez was super helpful and kind, showed me how to do everything super amazing",
"date": "2019-07-20T19:07:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for reaching out to leave us a review, Randall! We're pleased to hear you've had a positive experience with Sanchez throughout the rental process. Stop by our office if you need anything in the future!",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cf0a2ec9-fe9a-443d-9782-1a16d94e818b",
"author": "rob j",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILNrEQjkRlB_Y5pHCg1OKRZw67yisshZ7YjDKM_kDkXn14tA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Very helpful and friendly.",
"date": "2019-07-17T21:17:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "It's great to hear from you, Rob! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Stop by our office if you need anything.",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f7db526b-cff0-4840-a1d5-e05353157f19",
"author": "Bobbie Cannon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJE7NqdcBlv6nHtD6Psjstr5fHrDCDVTQIfcaTaYcHdcm4jbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent services great prices and friendly and very helpful",
"date": "2019-07-17T20:02:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental experience and we appreciate your business! Thanks for your kind words, Bobbie!",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8d1f7336-29c1-47bd-ad7f-f4d865507c98",
"author": "Tanisha Jelks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDC2DYeHgaSAB_MJpeH8Q1H9WzfC9QWZZdTkLrNxzD1n7fOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The location is clean safe and convenient. Everyone is professional and very friendly.\nSanchez was the best...",
"date": "2019-07-17T02:52:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your positive experience, Tanisha. We're committed to being your go-to stop for all your local storage needs! Please stop by or give us a call if we can help you with anything!",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "3488dbf4-b5bb-44ef-ae56-9943f187a546",
"author": "jesse thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVF2Stjd1h9Nm6N9ujy5DgglXY9Y9kNHtKA3VpNmOZ5r0bDHB1X=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good customer service.",
"date": "2019-07-15T15:01:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your review, Jesse! We're committed to providing excellent customer service and are so glad to hear your experience reflects that. Let us know if we can do anything else to assist you!",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2d992100-6ef1-4e0c-bd06-732590390650",
"author": "Tanesha Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHkiGVk6BZCvaRP1onfwvgx-YQ2nFxm2FpKRE2DLn3KO53Qw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This location did not have the unit I needed but the sales person Makea helped in finding the rite unit at a different location. She was awesome help. Excellent customer service.Thanks Makea she deserves 5+ stars.",
"date": "2019-07-06T18:56:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Tanesha! It warms our heart to hear that Makea went the extra mile to ensure your storage needs were met. Don't hesitate to reach out if there is anything else we can assist you with!",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b688581c-d008-4c3b-b574-c07bc5ed2761",
"author": "Clinton P Hegwood Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULbZs-AdHdyMNx1nSoYGhdzuJYJw40kSfaA_2aI0-rzWimBB-V=s64-c-rp-mo-br100",
"rating": 5,
"text": "Personality and attitude",
"date": "2019-07-03T18:45:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the feedback, Clinton! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (662) 469-3016 if you need anything.",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "71790635-fb86-4e07-8eda-182382a7a55f",
"author": "Patricia Black",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAce2L04225Vc_SzPRCLMBaCF06JMrNwvKJnnqtwQGKo_hVRrv=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-07-03T16:20:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Patricia, thank you for the awesome rating! We're so glad you chose Extra Space. Let us know if we can further assist you with anything!",
"replyDate": "2020-06-18T03:41:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "017e3ba5-3183-42af-9b7a-815c33cb227a",
"author": "Samantha Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-zwysTWnjOsSkZkjO1dvkCvUdW3SN3PtuvHFhbMBS03Q5owFE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Moving to the area and after having no luck with any of storage facilities this one took the cake! Didnt have one available when I called but called me back to lwr me know someone had moved out if I was still in need then stayed late with us to get me checked in! Thank you Sanchez!",
"date": "2019-06-27T23:06:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Samantha, thank you for your review. We're glad Sanchez was able to help! Don't hesitate to reach out if you need anything!",
"replyDate": "2020-06-18T03:42:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3d953e83-c28c-4712-8175-33c419aa16ff",
"author": "Daniel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-hsIW7IarUr6Mj5Zut3kZDvug9Xk8kEBQnPGUgdvmqg1q8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very quick service and great costumer service. Sanchez Mitchell explained everything perfectly to me and I strongly recommend using Extra Space Storage.",
"date": "2019-06-24T18:41:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We value your feedback, Daniel! It's wonderful to hear that Sanchez provided you with the excellent service we strive to provide for all of our customers. Thank you for recommending Extra Space Storage, and don't hesitate to reach out if you need anything!",
"replyDate": "2020-06-18T03:42:19.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8903641e-60d8-4b29-9a91-c5cdd8f6a74b",
"author": "Armiracle Tate",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7ZwOhq7b5qpmGffL_8Vfp2xjFEzav56XYkEwgaw7Gw0TXXaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-06-21T22:37:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for being a loyal customer, Armiracle! We're glad we were able to meet your storage needs. Don't hesitate to reach out if you need anything!",
"replyDate": "2020-06-18T03:42:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e659372d-c39a-407f-83b5-c2dffb27e841",
"author": "Tom G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK63Qu1r9rSdiqHs8aemrw5fA0hlAPuCJBx9_pCfgZL64yIhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service no issues",
"date": "2019-06-20T23:02:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Tom. We are happy to hear the service you received at Extra Space was great! Let us know if we can do anything to assist you!",
"replyDate": "2020-06-18T03:42:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a83e001-e8d4-4899-b91c-b44ae690e71e",
"author": "Christina Harrell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVO3eWGcnb3QbSYN1n2FEALmiB1wgzlO_DD8SzsWtNK6Lp94y0R=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Sanchez was so pleasant and helpful, and had answers to everything I asked! The prices are great, and access to my unit is very convenient.",
"date": "2019-06-14T17:57:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Christina, thanks for your review! We're so glad our manager Sanchez was able to assist with your storage needs. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you! Stop by the office if you need any future assistance!",
"replyDate": "2019-06-18T03:42:19.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "ec6fed6c-015a-4c67-815c-02d0a8e81539",
"author": "Ronnie Morris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmKQUK26hn22dx2JimN83LMt703XrcB0ssfQpv4GikhAtN4g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Moving necessity",
"date": "2019-06-12T12:38:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Ronnie! We're glad you chose Extra Space Storage. Stop by the office if you need anything!",
"replyDate": "2019-06-18T03:42:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f5416f59-ef2f-46ee-97e8-ee9e0bd75983",
"author": "Accelerated ECE Online Courses",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9G0Uz_wEIMeCZHaVhEAao8zV8J8BFdPqkVawib_0-jVwNWII=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Customer Service!!!!!",
"date": "2019-06-06T22:28:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Building Foundations For! We're committed to providing excellent customer service. Let us know if we can do anything to assist you!",
"replyDate": "2019-06-18T03:42:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7df5b0a3-4768-4c4b-b0e6-a98552192269",
"author": "30tblack",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqcChvpMwewcJnDve7jrHZcbbj7_OmuXkQOcsSIbJ2w82gFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-06-01T20:46:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate the awesome rating, 30tblack! We're glad you chose Extra Space Storage. Stop by the office if you need anything!",
"replyDate": "2019-06-18T03:42:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "df77c4f5-10bd-4b12-b60e-296533892180",
"author": "Tanisha C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6I48mrcgZU-UL_niXXBJ45aYup3o4HcA15pVIYMim5IPTjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-06-01T15:36:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for being a loyal customer, Tanisha! We're glad we were able to meet your storage needs. Let us know if we can do anything to assist you!",
"replyDate": "2019-06-18T03:42:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f3e00b60-553f-4004-8958-03d1d24f2ec8",
"author": "Tracie Mills",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0bVIP-H7euJhNrWX60DuZUG1NGoVFBg4fBRh6IP7VQ3wt1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick, efficient, and friendly customer service!",
"date": "2019-05-28T16:58:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We really appreciate the excellent rating, Tracie. We are glad our manager was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call if there is anything else we can do for you.",
"replyDate": "2019-06-18T03:42:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8a2b05fa-7d3a-467e-9457-cdc4c0486afe",
"author": "kathywier1",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbEVPEEQmTGJZmXPLdW_o-U9p2vupfuTIWm4HpDx9KnkRuAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "We are very pleased with the unit we rented. This place is very clean and service was great!",
"date": "2019-05-15T18:52:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, kathywier1! We're glad our team was able to help. Let us know if we can do anything to assist you!",
"replyDate": "2019-06-18T03:42:19.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "a19e2e15-fd5f-41c6-8a90-9d76594c5375",
"author": "Jessica Bray",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYVVlKIRcOVvMtUIKNbDMWc4mrhpmgw5wvW3v0ZptnhjDYkMxyfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly, helpful, and the place feel safe! Thanks for the help Mr. Sanchez Mitchell",
"date": "2019-05-14T14:56:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Jessica. We're glad to hear Sanchez was able to help! Security is our top priority and we appreciate that you’ve trusted us with your belongings. Let us know if you need further assistance!",
"replyDate": "2019-06-18T03:42:19.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "3969ab9b-92f1-4776-b4f2-53f77fc11108",
"author": "Tab Cooks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpZzl7VLc1rC2y1aMrwoKnmY9JNOJMWclIwT4PXEoDAdxmxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Desiree was awesome!!.",
"date": "2019-05-13T19:53:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tab, we appreciate you taking the time to leave us a review! We agree, Desiree is such an asset to our team! Thank you for choosing Extra Space Storage for your storage needs. We look forward to serving you again in the future!",
"replyDate": "2019-06-18T03:42:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2f1c7a1a-e959-41c7-b483-9e48ad34d327",
"author": "juan Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKa9doeN8eSvhWOypw8Z9Ns2JTNLnoFfa27ZPLtDvivw-L5SZU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent",
"date": "2019-05-13T19:12:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Juan! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (662) 469-3016 if anything comes up!",
"replyDate": "2019-06-18T03:42:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9d4f930c-dc21-449d-bbc9-f0e4e4a969dc",
"author": "Stephen Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFJi8a5YnJ6LXdQkRnHgAwpy9hBKkru_pe2Fi9qaKPFAFNRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-05-10T23:11:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for being a loyal customer, Stephen! We're glad we were able to meet your storage needs. Stop by the office if you need anything.",
"replyDate": "2019-06-18T03:42:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5902b7ec-4512-49aa-ac36-6f8d7287efe0",
"author": "Wardell Braden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMD-DSnm7GdN5d2b0k4nOk-fC3vUga6fsGKKhXGLLQ8cyu4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks for all your help Sharona Robinson",
"date": "2019-05-02T00:46:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave your feedback, Wardell! We're so happy to hear our manager Sharona was able to make your rental process hassle free! Give us a call at (662) 469-3016 if you need any future assistance.",
"replyDate": "2019-06-18T03:42:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a24c7ba-1be7-4106-8615-60c7ea37ffc7",
"author": "Maria Coleman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaPdAg07LPteYvleGcRN90bztHImoNa2yU1HmmQ50cg_ZXyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service, prices and availability!!!",
"date": "2019-04-16T18:23:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your feedback, Maria! We're so glad to hear you've enjoyed your experience with us. Stop by the office if you need anything!",
"replyDate": "2019-06-18T03:42:19.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "34f21216-f2b0-47fd-93e0-e9232742574a",
"author": "Keenan Purnell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTVtG9R0DGTYhYP8CwlQYM81rhSU_VUgEwN0jODG7GEOge2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service today was great. Deseray greeted me with a smile and answered all of my questions.",
"date": "2019-04-15T23:27:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Keenan! We're glad to hear Deseray was able to meet your storage needs. We're here to help if you have further questions about your rental!",
"replyDate": "2019-06-18T03:42:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6ae05461-42a9-475a-822d-82d4cb5bcc12",
"author": "Tasha Dee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMOuBwVJN8p_IkhWFuG7PQEJnn2R2C0DktHp4ObYebKmPzyEI=s64-c-rp-mo-br100",
"rating": 5,
"text": "I absolutely love this storage company! Excellent customer service!!!",
"date": "2019-04-11T18:41:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your kind words, Tasha! We are thrilled to hear your experience with our staff has been positive and want you to know we're always here to help! Stop by the office if you need anything!",
"replyDate": "2019-06-18T03:42:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "591e54f3-da44-4dcc-b6f7-c2b93f49a573",
"author": "Adolfo Muniz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-1TUv55eGScBsuQ_PY6Mjda1-p7wZ1p_x13wJ0oK5k7OrCC4Q_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service.",
"date": "2019-04-10T17:18:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Adolfo! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future!",
"replyDate": "2019-06-18T03:42:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "68fe2e9a-3356-43db-962d-9209ec84ad3d",
"author": "Chris Ceciliano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-R0JAdrYZjSVOL0Ppa3tUBl4JSPBou305Zpn9mPsnbZrvXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff. Great price as well. Gated and clean parking space.\n\nThanks Mitchell",
"date": "2019-04-08T22:48:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Chris, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff. We're so glad to hear that you are happy with your experience with the cleanliness of the facility. We're glad Mitchell was able to help. Don't hesitate to reach out if you need anything!",
"replyDate": "2019-06-18T03:42:21.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "a383ce29-88f7-40e1-ac1e-69ed700c56d7",
"author": "Kristy Childs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdkMArXiUxoI1Gn1QWnZA0mFakv5UT0onvHnqb-zJJewBnCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sanchez was friendly and made the process quick and easy for us. The facility was nice and clean. I highly recommend Extra Space Storage on Hacks Cross.",
"date": "2019-04-08T18:19:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Kristy! We're glad to hear Sanchez was able to quickly address your storage needs, and we truly appreciate your recommendation. Our team is here to serve you, so give us a call at (662) 469-3016 if you need any future assistance!",
"replyDate": "2019-06-18T03:42:21.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e02faa42-4701-4c90-8f38-17c0f4dc7997",
"author": "R Euceda",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUS2yiKNhkAGHUTj6h8l4kR2SK0KxqcNO_Yh0bkroK3b1ruzkkQvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional crew ...I recommend it !!",
"date": "2019-04-05T15:02:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Belikoso17, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff. Thanks for recommending Extra Space Storage!",
"replyDate": "2019-06-18T03:42:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "687f27b6-4911-4015-9d17-a44154ab11ac",
"author": "Milton Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXfNm4MfAUdIL6_4geRnvlH_tvIsFCaqxJWUjIZ6It4JGOXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-03-24T17:12:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Milton! We're glad you chose Extra Space Storage. Stop by the office if you need anything!",
"replyDate": "2019-06-18T03:42:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b7f8ef7-cee2-4abb-ac72-17f23e74415c",
"author": "Caryn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8bshf1EzGrhuRkwvxks3aV-if_h0pdygIUnh9S-NtSwDs5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was like no other!! Staff was amazing!",
"date": "2019-03-13T21:57:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Caryn, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (662) 469-3016 or stop by the office if you need anything!",
"replyDate": "2019-06-18T03:42:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a7713730-adae-41a3-b94a-6a47f874f95b",
"author": "Octavia Buckley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL93JbBt83fK2Sq6OM8gK7KNQJEZtpE68nRs2UvrB-TwkuJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff was very nice and helpful. They offer reasonable pricing on there units.",
"date": "2019-03-13T21:46:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "46cdee86-e039-4c2d-93fa-34b297edeb1f",
"author": "Asia Sanders",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKG4a88sFe0HZ8MryNxlQncs3XtIRQlVU_uCZ35ziZAas0FmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!!! Tanisha is so professional, fast and friendly!!! Definitely a great place to store your items.",
"date": "2019-03-13T21:10:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Asia. We're glad our manager Tanisha was able to help! Our team is here to serve you, so give us a call at (662) 469-3016 if you need any future assistance!",
"replyDate": "2019-06-18T03:42:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6800aa84-7b11-495b-b5f3-7b0a29c214fb",
"author": "Justin Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_Hjhm-tQDxob9Ljdt7AjDaoN-_lDoleS87j6bCKo7wz07Hw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice and clean property with great customer service. Tanisha is awesome",
"date": "2019-03-13T21:04:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Justin! We're pleased to hear you've had a positive experience throughout the rental process with Tanisha. Let us know if you need any future assistance!",
"replyDate": "2019-06-18T03:42:21.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "80f7cfc0-f4ab-4b12-8d5b-ff557211f94a",
"author": "Erica Richards",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqm98rXYU_byeCmLm98FxhK9rZEr29ix4uKz-GBoWbGyYSVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This process was quick an made moving out waiting for a move in date less stressful.",
"date": "2019-03-12T16:03:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Erica! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Thank you for being a loyal customer! Let us know if you need further assistance!",
"replyDate": "2019-06-18T03:42:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "38ea409b-f0b1-4b08-ab59-f19f2c73b70a",
"author": "Barry McCray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-PHrf0EjcfLTEtoOilG7ZKiCtRElSZwDC48l5CCbXU45ZTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-03-07T18:28:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Barry! We're glad to hear you had a positive experience storing your belongings at Extra Space Storage.",
"replyDate": "2019-06-18T03:42:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5e8c3438-dd41-4a89-97db-5555bfebe883",
"author": "Sumeiko Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLm9N-Ctn2-qVpbsj_IEfMWkrDr8u_i9AS1SFXPmGr9zi3Nuw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-03-02T19:58:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for being a loyal customer, Sumeiko! We're glad we were able to meet your storage needs.Let us know if we can do anything to assist you!",
"replyDate": "2019-06-18T03:42:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "88a41fd8-5503-45af-bbca-01787d17c293",
"author": "STEVIE ARDIS",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2Si1gu5GPSniG1QDJFEdy_u-e03b3lH73Vw7let1elwNEWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-02-22T18:10:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "842daa4e-d260-4a34-aeb1-0cab0d412566",
"author": "Gerald Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJq7ZJ39s6begUe5yBS2kpKyy7G4h81nJ7luhzUiYREGsJHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-02-05T18:40:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0008f4cb-a1b6-4570-bda7-7110208152ab",
"author": "Maria Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLpsLiOnId4p9gizHt-vqf-oEuU8NExsDgbxAP1cZs3DtMfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-02-05T15:46:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "17269d41-2215-4189-9346-126e1ff8137a",
"author": "Brittany Thigpen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKdxdbegzl9SbXI496-rOHftOj96MoR0m_R0CTxEn1InaWdyvc7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-01-29T20:33:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a41ef87c-d052-4d66-a7fe-e38df66e72d5",
"author": "Parks D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcLvovnaRqhNoP8asg6jm5AVgK54cfZRPUYcHPmpseIlOWeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff",
"date": "2019-01-29T18:50:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8b35fc17-6293-422c-a68b-2530d98d6aa8",
"author": "Theresa Youngblood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhOBHouCb6yV6NKIm32d3ghziwzrBEzegzl8arOKY2J6tbag=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-01-28T21:03:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0203b068-c453-4094-9acf-03aa953a151e",
"author": "Sharita Cole",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoBN34xWej9b856pFRb5KAghLkp4d831geX_ftjdoTTB1t7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful, friendly staff.",
"date": "2019-01-21T16:38:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f6b37f80-429b-4d50-87c7-054b00379fbe",
"author": "Tiffany Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPQ1ive-jyE9Eg-73kowvCYvi5vuuN5_92yCttt0iukSQxXdE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nia was awesome!",
"date": "2019-01-18T22:39:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3ff643c5-1fd5-4631-8277-ab8e844e4141",
"author": "William Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnyAhPr96RUeg-HyuD_yfjHiAw1fMd4-l-GuLYLaZ5h47_2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanisha was great. She made sure that I get a good unit and fitted my needs at a great price",
"date": "2019-01-11T22:20:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "1ea7bef7-2cb2-493a-a6b2-612077409df8",
"author": "KJ Watson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5AgX49Q3kXCMdy__3pQ1tLisgjFoyaWfZkDjVyFZ_IZkSq4QsmQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great facility and Tanisha knows her stuff",
"date": "2019-01-11T22:11:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7ad8e734-9116-4a05-a3e3-e0ab872c5818",
"author": "Tory Eggers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJa5040k0izNj4kMdabRbgYdyPYuRhYdQ-uAPTOlJkHhTZGI8I=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-01-11T22:07:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7328923f-d036-49e2-b1d9-6e4176b574ca",
"author": "Ina Mayes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2FuHdTrnvjsv6Q-I1CZ8S5eGGdv64sFY-CEwGHnaYxcQBqpWh=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Professional & nice! Made my move in easy",
"date": "2019-01-07T15:21:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
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"rating": 5,
"text": "Great facility with great staff",
"date": "2018-12-19T16:52:35.000Z",
"verifiedTenant": false,
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],
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},
{
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"author": "Djac",
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"rating": 5,
"text": "Sharona Robinson, was very knowledgeable,helpful and professional.",
"date": "2018-12-17T21:25:19.000Z",
"verifiedTenant": false,
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],
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},
{
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"author": "Eron Key",
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"rating": 5,
"text": "Jesse was very helpful. He assisted me with picking the best fit for my needs. I would recommend this place to anyone.",
"date": "2018-12-15T20:53:11.000Z",
"verifiedTenant": false,
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],
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},
{
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"date": "2018-12-15T18:08:37.000Z",
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},
{
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"date": "2018-12-11T20:50:14.000Z",
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},
{
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"rating": 5,
"text": "Wonderful customer service. Thank you, Tanisha!",
"date": "2018-12-01T23:11:42.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"date": "2018-10-10T20:59:04.000Z",
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},
{
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"rating": 5,
"text": "Very fast, friendly service! Greeted at the door with a smile. Very knowledgeable of products and services as well. Thanks, Tanisha!",
"date": "2018-10-10T17:54:11.000Z",
"verifiedTenant": false,
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{
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"rating": 5,
"text": "Great service",
"date": "2018-10-10T15:02:40.000Z",
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},
{
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"rating": 5,
"text": "Absolutely the best experience! Very helpful and vey nice. Went out of there way to accommodate me.",
"date": "2018-10-08T18:03:10.000Z",
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{
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"rating": 5,
"text": "Always polite, excellent service. No issues at all.",
"date": "2018-10-08T17:11:45.000Z",
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},
{
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"rating": 5,
"text": "The manager is always on point!",
"date": "2018-09-28T15:35:34.000Z",
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],
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{
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"rating": 5,
"text": "Tanisha is awesome, great customer service!",
"date": "2018-09-22T17:59:55.000Z",
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},
{
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"rating": 5,
"text": "Tanisha made my visit quick and she was very helpful in helping me find just the right size unit to fit my things in .",
"date": "2018-09-18T21:52:09.000Z",
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},
{
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"rating": 5,
"text": "Tanisha was great she help me find the perfect storage today",
"date": "2018-09-13T15:22:45.000Z",
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},
{
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"rating": 5,
"text": "Awesome courteous staff. Quick and clean.",
"date": "2018-09-03T15:48:51.000Z",
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{
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"rating": 4,
"text": "Great storage space",
"date": "2018-08-29T15:12:24.000Z",
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},
{
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"rating": 5,
"text": "Clean climate units",
"date": "2018-08-27T17:30:21.000Z",
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},
{
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"text": "",
"date": "2018-08-13T21:35:25.000Z",
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},
{
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"author": "Memphis Urban Laughs Comedy Festival",
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"rating": 5,
"text": "nice employees. manager really know what she was talking about.",
"date": "2018-08-06T20:35:06.000Z",
"verifiedTenant": false,
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{
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"rating": 5,
"text": "Very accommodating and good customer service!",
"date": "2018-08-06T20:34:59.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"author": "JEFF NEELY",
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"rating": 5,
"text": "She was awesome and very fast and accurate.",
"date": "2018-08-06T17:04:22.000Z",
"verifiedTenant": false,
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},
{
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"author": "Darnell Holman Bey",
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"rating": 5,
"text": "Great amount of storage space, friendly professional staff, at amazing prices. They helped me find the perfect size unit to store my things until I move. Tanisha was very nice and helpful",
"date": "2018-08-06T16:00:43.000Z",
"verifiedTenant": false,
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"rating": 5,
"text": "Great customer service",
"date": "2018-08-04T11:58:50.000Z",
"verifiedTenant": false,
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},
{
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"rating": 5,
"text": "Great services",
"date": "2018-08-03T22:48:11.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"author": "Ceterra Buford",
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"rating": 5,
"text": "",
"date": "2018-08-03T19:30:13.000Z",
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"sentiment": "positive"
},
{
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"author": "Kimberly Gaston",
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"rating": 5,
"text": "Great nice Tanisha.",
"date": "2018-08-01T22:07:56.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"author": "Cristina Wing",
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"rating": 5,
"text": "Great web rates for 10x10 storage. Tanisha helped us find what we were looking for and got us the web rates without having to book online.",
"date": "2018-08-01T17:57:54.000Z",
"verifiedTenant": false,
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"tags": [
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],
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},
{
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"author": "Jonathan Davis",
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"rating": 4,
"text": "Great experience, in and out service!",
"date": "2018-07-31T22:24:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b8c58f4d-73e3-46ee-bd64-63d8e83db3f8",
"author": "Harpos Events",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIN4kHR9TEiooPOfx2Yhbn3Wf1oP5_i4JsfGVG6I0LXUU5jog=s64-c-rp-mo-br100",
"rating": 5,
"text": "staff was great! they made the whole process much easier",
"date": "2018-07-27T16:00:24.000Z",
"verifiedTenant": false,
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"tags": [
"staff"
],
"sentiment": "positive"
},
{
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"author": "a Everett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxYB8O3bY63e8e1zV0NHT1rE1sFRTk488kK2P7-FIsWb_9Rw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Came is with my cousin and the visit was very short. the staff took care of all his needs! Very good customer service.",
"date": "2018-07-27T15:56:57.000Z",
"verifiedTenant": false,
"featured": false,
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],
"sentiment": "positive"
},
{
"id": "750d1d43-bffa-4a10-9305-6d0bf431d892",
"author": "Cameron Osborne",
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"rating": 5,
"text": "Clean property. very professional staff. The manger was very helpful and patient with me and my father.",
"date": "2018-07-27T15:48:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
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},
{
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"author": "Tanisha Crawford",
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"rating": 5,
"text": "",
"date": "2018-07-22T18:42:12.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"author": "Kia Scott",
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"rating": 5,
"text": "",
"date": "2018-07-10T19:05:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6ff15acb-ca39-4b6b-a09d-cf7391a64454",
"author": "Freida K Alston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyS2uQl3ANFroxucQY_t6FV68AgEKogd25j6HbMgX4-gb7J24=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-07-05T20:33:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b98a8383-0d9e-4f2c-9e62-3caab4e5aaeb",
"author": "Jas Garrett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYaG0wvy1PkJ3_Bj1rUzQ7XjCOQMV2BUxR25uGzk5siyUwkJDg4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellet customer service. Quick and easy. The ladies are very knowledgeable.",
"date": "2018-06-29T15:22:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "acc35d5f-8fe6-4dc3-8294-50085547282a",
"author": "TONY T MCGUIRE",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTqjq3UZSsQCPjrcf5f3GOSMjafYJ7VUb_l4HczrjlLrg86enFWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-06-23T16:38:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d2ebc81c-000a-43af-b010-caf8fde38cd3",
"author": "monica jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMHwRGX1U6QNWvMLVrAWgc0NzBNJjUlYlRFNkwDT3nNFl-z_tQoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanisha has excellent service first attitude!\nI love this place!!",
"date": "2018-06-08T15:43:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3a88cf1a-a92c-4853-b56b-e3e6374c202f",
"author": "chad Tutor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKE66VAXA-bgNTFhOGGqZLZkc3K6RahIE7jlpgKZxdyz-YATQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service!! Manager Tanisha was very friendly and helpful!! Their pricing is excellent, I highly recommend Extra Space Storage!!",
"date": "2018-06-02T21:23:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "76e38136-9bc9-4dc9-9034-966fda570957",
"author": "Bigdawg Quel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItpo8qVx-9yaOy5a9XCWf658hWZ_08saN3d1vF4bthaNXBiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-06-01T07:58:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "84209cf9-3be0-4704-b0e7-a84a854871a1",
"author": "ryan cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUT6XSotzAPpbOK0wG4Bl6uifaO_a4EQQdadnd4djHQSUaFAUL8zQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing staff",
"date": "2018-05-25T22:49:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a388f29a-b35d-4267-8489-9e3234b2ec2e",
"author": "Shaunice Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1Cf8wiFj6dxqxNgO9UOyU_hkVBtDjWOI1NP6As6-rESiJR6O61w=s64-c-rp-mo-br100",
"rating": 5,
"text": "The managers rock!!",
"date": "2018-05-17T20:01:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "97b8f654-21f4-4864-906d-e06e42357655",
"author": "Alex Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrUcD0W452H-L4pEyILyZkXw-vD-c_u2c-TDO9Nr6sDimACg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was helped by the manager Nicole, she was very nice and I received excellent customer service!",
"date": "2018-05-17T19:06:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "585da77b-7d3e-49d1-936e-806623313d06",
"author": "jada gallegos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWARqpXNxQSZxpzHxCOgB9TfH-oC6vsEQPGYijhzWZVhEEdgzy8zQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Extra Space Storage is a very professional place that I enjoy doing business with. Nicole was a big help!!!",
"date": "2018-05-17T16:58:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
"id": "cc57cd56-ea74-49d4-9a80-861249f51818",
"author": "curtis smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKb1mii7W2PS-syxr0DeIQIMzaG4HfVMX56b2H_C4q3yDWJxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Store manager Nicole gave me excellent customer service. She has a very positive attitude!",
"date": "2018-05-17T15:47:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d11b56a3-ed2c-4bba-9225-731975a8895e",
"author": "Naja Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIwgxzU9UF97Tnr1xfWtguTMO-_r1XkEFLPbn-SoamGgdJvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager of this location is very polite and will make sure your needs are taken care of.",
"date": "2018-05-01T04:10:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ad79b7ac-777c-4e7f-97d7-20ba8efec448",
"author": "Raneka Norfleet",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1aI-jjwuRK9zgyGUzPAKy8syD88STcO5Wmf5FNjJYuw5qEj32=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanisha was excellent and have a GREAT personality!!",
"date": "2018-04-27T21:50:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0118a0e9-756c-47b7-8909-5cb9ecb963da",
"author": "Tameka Girma",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWiyBh7-_ozqKv5evc9jOYLVAsveQAF_-dJkqjuZiyYPRYDtFM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-04-21T18:17:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "dfd87052-d163-40ba-8702-bdd43f13733a",
"author": "Johnny Leumai",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLaxTRDSwIk3WwmX5f9MIjCoS4pHdf392-p371oQcaQdBSvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-04-21T17:04:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e5136046-3741-439a-ac65-e8f1e1912f62",
"author": "Tonya Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9hSI5xNnWKbEj0MU5Ib_vonmMu1oyj9p2MPnatHUaszvWSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The store manager was very nice and detail oriented",
"date": "2018-04-21T16:04:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "89b32786-31a2-43c6-9883-cda25654d81d",
"author": "Jamal Boukhari",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKUZ4EEGCa5KK4KPApUz6y5JCegxObTKozUsWq8cRbzg0_1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly, super helpful fast and easy!",
"date": "2018-04-20T22:23:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "69c3cc57-eb74-4af1-a0a3-3f35df88d8fa",
"author": "G H AyeGirls",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXV-iecV2yDSkuQ-QDIy_BQIWBZF6Fx9AMNkhjfOaF9MWWkP24j=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very courtesy and very handy on assistance what you need on value of items.",
"date": "2018-04-16T17:54:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "658ea3e5-3409-4152-863d-7f936455a201",
"author": "Antoine Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8fjHg454zhkqQOLC602QQ1yiDTMWtyoApjr_I-BHTUkfx5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-04-14T18:59:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ce165267-dd81-495d-af3a-9620ebc05b7b",
"author": "Nicole Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUcevFlzIRyqA5r7Pj02b17FF3Wu9b5qJD22vUkz6woKFi-ore6=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-04-10T22:50:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ed18e6d1-7f9c-41e3-aeeb-5ffd36dc6515",
"author": "Marvette Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwL00TeheO9R5Y9tZ6AHhR1Z63y7n23it88S8QKrJhzpHCbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff was very friendly, helpful and patient. Customer service at its best!!!!!!!!!!",
"date": "2018-04-10T16:24:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "48903dea-a7c7-4aa5-b0b6-6d5b25b8afe7",
"author": "Raymond Pounder",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBmYD1RN2QCk1NUp2ROXl_kFRoKfFaP0ZmLbzx6IFaSsGg0Ek=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-04-10T14:58:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4f1949d8-7da4-481c-9a80-026d4734d3ca",
"author": "Malik Freeman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsqteB8lSDqIYeyOtfBLOVY5c-l4yKqnnR24XFoU8WCbeQbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Loved the atmosphere. Welcoming and very professional.",
"date": "2018-04-09T15:24:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9c3c929b-5981-4195-82c2-b578e882122a",
"author": "Hezekiah Yon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqpVLV8Dk_2_F4dTY1-NkiISGp7f5u08fLZu66AcXwdTcKVM6U=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-04-06T21:40:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a78cc505-2802-4d7b-9eb9-59ac6ab5e90d",
"author": "Precious Metcalf",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0GWO3ZCxYDdYoVsVl5f-a_diqyLe0Xc8LhKIFNs9HFldjng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Visited this store with my cousin today because she had quite a few questions about storages and the store manager was extremely informative. She was very sweet and had alot of patience. I would most definitely recommend that if you are looking to rent a unit in this area that you to go to this particular store and ask for Tanisha..",
"date": "2018-04-06T05:25:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "807b2ee4-d6f4-41e2-9fcb-74efe5fe498b",
"author": "Ashley White",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoLfa0I6iPf2zCBN4ghq3XNXxxSw0f9V--h2jMDHL_NgQPUddX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tanisha was very helpful and polite ☺️",
"date": "2018-04-04T20:32:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "687ed64b-07b8-4f69-91fd-8050857e8c16",
"author": "Karen Richardson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzevppryMbnXodsdQco4bBQs7tI4Yc6ciWNTjaH-fE3w22b7I=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast and friendly. In and out in no time. I reserved online and Cody called me almost instantly",
"date": "2018-03-30T20:05:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "756a05d7-ed54-46df-baef-5705f57ae1ab",
"author": "Jesus Lopez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-ubMaSsiWAtPuV3fU7Gnp8JE7xirqFmpAWrstBYkcyme9qIdP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service.",
"date": "2018-03-10T15:42:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cd0942e1-f56c-4e73-8723-2dbac6cba410",
"author": "Curteira Pritchard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlUW1qQzrg4whWYr3-Oa4od0j_Afp4fTzBvjoAo16mG1x9phg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place Assistant Manager Cody was great with helping me find the storage I needed.",
"date": "2018-03-03T22:21:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b456b221-3626-4aff-9519-372bf51334bc",
"author": "Shalonda Kennedy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPCrqdExdSKDMb7IDTE5icFxZ5Wgpnz2DLxuwo1r1VgLq6Dg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tanisha is Awesome and very knowledgeable.",
"date": "2018-02-26T18:30:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e4235847-1b7a-45a0-b944-9ea02fd870f5",
"author": "Jim Leonard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLi5ebJk3AZdPiGyYOSATxkywPX-p3TsikT9cg0sssqKNXZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-02-26T18:01:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f07ea60a-5ae3-4a50-bb32-ba4c7af5fe7c",
"author": "Kierre H",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQaj2aZ9q0rEbPYoYZCwomgLBrFIxgEeV-W84XpDFfoLxOGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager is amazing!!she really care about her customers",
"date": "2018-02-12T09:17:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "10537ad6-9743-4da4-a397-67b0853ad509",
"author": "Matthew Archibald",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJugsVmXW33_WiZCfY0Q_jLgxuSUZcpReEY0pfOlhItp7jxNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great",
"date": "2018-01-31T18:51:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "453f5da6-7bfb-4495-a5a1-16276385bb99",
"author": "Brittany Plummer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKz8soVVJpger9EMd91WR8eMCbTyE0x0cKrMElYLlabytYzlRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-01-29T22:25:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "795c3406-0145-46cc-96b9-d87a54980b3f",
"author": "Melissa Trippe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDZLrErdoNzaQXghXOw_W-biXS-tRCP371MtrDWE12POgz-N8l=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice clean facility.",
"date": "2018-01-27T05:57:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "22dde87e-5c04-4ee0-b342-fb5a7c9a3e84",
"author": "U2b Geye",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsGmS_Zi9bfXEfKNrlDhhqxRJix2xU1EzEoz6zdTXNluUokQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great staff. Quick in and out no headaches. Friendly and accommodating.",
"date": "2018-01-26T19:18:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b5d60f5c-ff7e-4aa9-a989-0361fd280633",
"author": "frances smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfTl9ki3mFIrOv0TcnfC_pGGHdSs4vmIGwY5Rmm4uRqLJ5Kg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, very friendly and the units are clean. Was offered additional items to help with my move.",
"date": "2018-01-26T15:57:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6e160ca8-a259-4f86-a308-60725d435cb1",
"author": "Cody Strong",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIYLbpIG_4sRrqIp-ZLemJ5TFjuGJiRDX_7HemxrvsSB2K=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-01-26T04:47:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c9ff7ab4-fc9b-4c3c-832f-ed1b0ea30064",
"author": "Freddie Norwood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxz8KdGsogf6x1mi7B_LcONzJR4XmO4BlJajB_KaYXFzpOWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing staff",
"date": "2018-01-26T04:36:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "91cc676d-9a07-4c6e-95ae-b1f414f11523",
"author": "Freddie Norwood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ99yF_vTJfvk6ets75iuMywuco7rMc2Ng_pRaJA9HoeenY-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2018-01-26T04:31:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f259efab-4a05-42e8-aec7-9dbf4e92512e",
"author": "Matika Humphrey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrZ7aTjxLRn_A293rwyi6OBw3yAbDT1Ss03mjADl4fM5Qw0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Because Cody had great customer service and the prices are very reasonable",
"date": "2018-01-10T19:15:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b6eb803a-5070-48eb-b9bb-e2baad2f0130",
"author": "John Cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6CBgem39qS67G4Y_TIYJJx6fQRoEqQqlrbZwpTl77HK-Rtw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly, very courteous",
"date": "2018-01-09T22:18:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "411b8ccf-ebb4-42fc-990d-c0a83e623c21",
"author": "Allie James",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1pvP7rqY5heLhkicRx1L1xw_mAjjG2Q4l37gL8kYotOPRHtWj=s64-c-rp-mo-br100",
"rating": 4,
"text": "Very friendly people and pays close attention to details!",
"date": "2018-01-05T21:57:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "848be6ed-1cba-414d-8a72-08e93f33e67d",
"author": "J Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuEfn9I8AmMvg5Vp7lwvCoVifY_Dn6BIPh0jlsObLViFvLT9ph=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience! Gentleman working the office (Cody) was very helpful. I would highly recommend them for any storage/packaging needs you may have!",
"date": "2018-01-04T22:29:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "527b9df2-7457-404f-b495-4368f02381fe",
"author": "Jae Leigh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQGtp5K-rz2NsCQOLleFhJ8n9WmIaq2O9YCq0xdYAaWkdj8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-12-29T16:05:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "426f0a05-39c0-4aeb-8d59-e1c37421d174",
"author": "Kalisia S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpqvxtE3WR1GRF48k3ZORruPujZi0XFwM68-dhMdLTmYjXJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I actually rented a 12x30 from Amanda yesterday and she greeted me at the door and gave a lot of helpful information. Lease process was quick and fast. Also I was in and out in less than 20 minutes.",
"date": "2017-12-14T17:47:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7eb32f3f-4df1-417c-8f9a-758681184049",
"author": "Willie Outlaw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqEf5w1iwk4_z1sjgsR2sW2sReISxUAaLyPU0oY4VA-_dsBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-11-29T22:39:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3d9b566a-5246-42e6-9a16-79cbfc67c1bd",
"author": "Archelle Sykes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCUR2qefx8RWIewshdkuqqj9e3o5w-I45z8jCOX0jBuFujaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-11-29T20:46:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b4e0ad47-af0c-4ccc-97b3-d4915f226132",
"author": "Lintara Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5XbDqZ7HiFFzYmIadSFHPwv9l_aMM0c1xbrajIXptmCMf0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional, knowledgeable, helpful. All around good service.",
"date": "2017-11-20T23:41:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "56be58c7-7b29-4fdd-9a0c-9a176805369e",
"author": "Walter Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpCQabbgps00azbMZeyeDkwS4GgIHCU51pjoYdZBQYmyp1IOii=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Jae, there's a really good person to help people out with their problems when they're can't pay storage on time she really go out of her way to make sure that your experience with Extra Space Storage is very comfortable and understanding",
"date": "2017-11-20T18:39:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c8a81c32-1d80-49d3-ad24-b125e1dd3112",
"author": "Chuck Barnes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILtgAo_WysfQT796foALmHuvca7Le9KqA9l-10DwS_M-9CqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-11-18T17:34:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f18fbf9c-8c47-4b96-8bc5-b7222b43c07f",
"author": "Henry Owens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKG60BQ7Jkun1LNIlLf5pcyLrRoOZ_RNAk2AN56L1nX5QZ2hA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jea Rashad was excellent had great customer service thanks for everything",
"date": "2017-11-17T22:50:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8e34010c-3981-41f7-9c8c-32f5d8b28325",
"author": "lacie Owens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCmX3jj6yUyAAVA9UB3QCoyyfnP5AiRpYqbO1kbuvRRY_eEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jae R was amazing & gave us an awesome experience with our first time using a storage space.",
"date": "2017-11-17T22:50:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b5cb63da-19fc-48d9-98bb-5a15540f4115",
"author": "Anna Claire Harrison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5xfQVQeb0RtiKkbgl7V-hWjHKSCb4qG6rTL0ycsAGLpj8JzZz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and nice large RV spots!",
"date": "2017-11-06T20:26:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d0b2b4fb-c5f9-4a15-ad6f-a1a2bfb5c403",
"author": "Michelle Connelly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_1OrwVADR7mPp2uG837D_AcUo3FDCHOkkxpr4RCXF1nhoSV5Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Everything was great. It's such a stressful time when you are moving from one state to another. The peace of mind in knowing your belongs are safe and secure takes a great weight off your shoulder. Thank you for the great customer service and attention to detail.",
"date": "2017-08-17T01:13:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "995f8fe9-f8da-47a9-b98d-1757360b0c24",
"author": "Zombieloaf Undead",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8xHnennN5kTzBjvaA5B5cT9giwFiO2lydrpu5xRoUhm8yy-Kn=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The gentleman was actually in the building when we got there, which we came to discover is not normal in Olive Branch, and not only that he showed us a unit that was perfect, and also gave us a hell of a discount on it too! Super kind guy, very very kind hearted and friendly. We were elated to be able to keep our things here. Thanks SO much! FRED IS AWESOME, ASK FOR HIM!",
"date": "2017-07-18T17:19:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9b2bc128-47ca-4f7d-8977-7e3d832b0f3e",
"author": "ReTurn 000",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIM065CtwKMqSQRLZFlVN5LgwKohE8MMyZrPSqRCOiONGSf=s64-c-rp-mo-br100",
"rating": 5,
"text": "I use both location in Olive Branch and have been for the past Three years. The staff is alway helpful and friendly. I would recommend Compass Self Storage to anyone.",
"date": "2015-08-03T12:08:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cff79f9d-115e-4b25-8dc9-ae09c229fbb4",
"author": "Tina Rodrigues",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvcUXpSry1TC1sdIJl1ZiKlj738_EmrdyfTrE7Hb4-nYckPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I used to store at this facility a while back. I recently move back to the area and needed storage space. I loved the service I received in the past and was pleased with the service that John gave me this time around! The office looks great and the service was top notch! I would definately recommend this facility to my friends.",
"date": "2013-02-25T19:44:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
}
]
}