{
  "summary": {
    "average": 5,
    "total": 19,
    "distribution": {
      "1": 0,
      "2": 0,
      "3": 0,
      "4": 0,
      "5": 19
    }
  },
  "reviews": [
    {
      "id": "fd526814-9436-45d1-bd1e-96f58145f81c",
      "author": "Sheila Porter",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQ_CjoFXry0ptUjVmNVUGzTugyHWXsAU8MU2wlfdtM4EXqVw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "It was a very easy process.  Nicole was very attentive and knowledgeable. Was so quick and easy to rent the storage unit.",
      "date": "2026-01-14T20:12:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Sheila,<br><br>Thank you for your wonderful review! I'm delighted to hear that Nicole provided such attentive and knowledgeable service, making the rental process quick and easy for you. Your feedback is invaluable in helping us maintain our high standards.<br><br>We look forward to serving you again in the future.<br><br>",
      "replyDate": "2026-01-23T13:15:30.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "522fc29b-e440-4521-a7bb-749ae9b3745c",
      "author": "Howard Campbell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3FQY9bepHvWNmZd5dNEyOaQhm14swmEsR2chT8d48q6IOsw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great managers",
      "date": "2025-12-21T21:26:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Howard,<br><br>Thank you so much for recognizing our team in Courtland! We are delighted to know your experience was positive. Your feedback encourages us to continue delivering excellent service.<br><br>Looking forward to welcoming you back soon!<br><br>",
      "replyDate": "2025-12-23T13:15:30.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "262fbc27-641d-441b-a006-a7a6e9269ebb",
      "author": "Bobby Humphrey",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFEdq4yjV3WiBUiQHqJWegWuTIY91Nx1sIDoWnQLy7w-63UrfY=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Awsome experience. Glenda was very professional and made gettin a unit quick an easy. Easiest worry free rental ever. Thanks Glenda",
      "date": "2025-11-29T20:26:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Bobby,<br><br>Thank you for sharing your awesome experience! We're thrilled that Glenda made the process of getting a storage unit quick and easy for you. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.<br><br>Best regards.<br><br>",
      "replyDate": "2025-12-23T13:15:30.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b51ecf84-7d5c-4517-ae91-db9086b83c67",
      "author": "Margret",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvD_f_w5l1CDakJBfmjl6M1kQKy9GWv7zApqusCO1SM0Jygw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service, friendly and helpful at all times. Call and ask for Glenda!",
      "date": "2025-08-06T20:48:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Margret, thank you for your wonderful review! We're delighted to hear that you had such a positive experience with our service and found our team friendly and helpful. Your kind words about Glenda are especially appreciated, and we’ll make sure to pass them along. Looking forward to serving you again!",
      "replyDate": "2025-08-23T13:15:30.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "e81dcd3a-7848-450b-98d2-7c496af77fb4",
      "author": "lynndee borowski",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwooPrmnB2lkl1rkIOIz82hzVNkPb7m4d69-w_m1QsIZA8ww=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Wonderful place to rent from safe storage Great security no damage to the inside of your stuff I love Minnie mouse storage",
      "date": "2025-07-28T19:49:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Lynndee,<br><br>Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our storage facility. We're delighted that you love Mini Mall Storage! ",
      "replyDate": "2025-08-23T13:15:30.000Z",
      "tags": [
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b47f5baa-2cde-43c2-a339-5bf6523160a5",
      "author": "Ron D",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBB6nB-uJHi4c8B7a3kv6RPza5zT5e8ED6XL_t21mYtH1wKtOd=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "I was using their facility for 8 months. The property actually improved, and was always clean. Paved easy access, and room to maneuver a truck. Gwendolyn was my original contact, and was always helpful with my setup",
      "date": "2025-07-22T17:09:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Ron,<br><br>Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our facility to be clean and well-maintained during your stay. Your kind words and 5-star rating mean a lot to us, and we hope to continue providing excellent service in the future!",
      "replyDate": "2025-07-23T13:15:30.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "548b240d-13b6-4334-8c94-9522aa74df7b",
      "author": "Jim Peppers",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVq8DokhL92JQYXShgBZvjkT2QBTCnjvOBdXJc0EEu_nIoL_qQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "5-Stars!!! A Big Thank You! to Ms. Nicole and the Team at Mini Mall Storage! Nicole, your great  personality and willingness  to help in every way are very much appreciated! Thanks again for quickly taking care of all the details and making this a pleasant experience. You Rock! :)",
      "date": "2025-07-01T10:15:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Jim, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
      "replyDate": "2025-06-23T13:15:30.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "ad5ee96f-992c-4d5c-8c20-8b8dca3c0de7",
      "author": "K Broadnax",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUx9LaRPXvX5FoEZkF5Ce76N19Gmpq29uJt_r4ACghIuLrgQYnOaw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "She did a great job of resolving the issue... Thanks again...",
      "date": "2025-06-24T18:06:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for your wonderful review! We're thrilled to hear that she did a great job resolving your issue. Your appreciation means a lot to us, and we're always here to help. Thanks again for your kind words!",
      "replyDate": "2025-07-23T13:15:30.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "bcda7a98-3e1f-4f06-b10b-cb5adc00711f",
      "author": "La'Kesha McCoy",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSCBbukwf0Dj1E2iKK9LpG6mbXu1LmsEK86Wrqh8xZ2sCefg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very Professional Quick On The Question that was Giving I Give A 5star",
      "date": "2025-02-08T16:40:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey La'Kesha, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!",
      "replyDate": "2025-06-23T13:15:30.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1fd1d803-2df9-4972-bf0f-4d623d1b59ff",
      "author": "Benjamin Waits",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmyAVVaXSat4sm3CP9BoB0HB3dbwJ0jBgwFVfnh2xF4ikw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "They have great service and amazing hospitality! It was so easy to get my unit and U-Haul rented.",
      "date": "2025-01-22T21:04:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Benjamin, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!",
      "replyDate": "2025-06-23T13:15:30.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "478d9ab4-2fbc-45d6-af82-b6bb6bb69ec0",
      "author": "Jean Vinson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVw48boulc8-HM-pR-AXEy7lB_QrdCdyoOOCz1sVzFImMWTA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Nicole was very helpful and friendly a very good lady thanks for everything",
      "date": "2024-12-21T23:04:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Jean, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2025-06-23T13:15:30.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "8766d38f-5b69-4eac-aefa-3b60bb698978",
      "author": "Jacquelynn Derrick",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3-Krg8aLOjgPGFpMPoWQC5DRqnUe_fXBq4fyKsEyxL67ee82wFg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Nicole Moore has always been so helpful and proficient in the process of obtaining a unit. Anytime I have questions or concerns, she’s always willing and patient with me. Thanks for having a service member as such. She’s always pleasant. Thanks Nicole",
      "date": "2024-07-03T16:43:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Jacquelynn, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!",
      "replyDate": "2025-06-23T13:15:30.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "16de26bd-d71c-462c-a080-8e88e5670aca",
      "author": "Benjamin Wilson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbID-qmkuBdmIW6KmFs_yPMH2VmbCNot-mRQ_SOwF9rHlcupQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "miss glenda has been really great to work with",
      "date": "2024-02-19T18:44:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Benjamin, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! We're here for you anytime!",
      "replyDate": "2024-06-23T13:15:30.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fe425ae2-d843-42c3-b1b2-8984168fbe5e",
      "author": "Edwin Sherman",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTXC5TkOovZW5Zbm6-lp6uoEVpyFxUG7FrQ_k4TshyQYhLL68tfg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Glenda was very helpful. Thank you God Blessed!",
      "date": "2023-06-27T19:28:50.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Edwin, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! Please let us know what we can do for you in the future.",
      "replyDate": "2024-06-23T13:15:30.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "be7fbfdc-f967-442e-a994-566ef928b05c",
      "author": "Drew Robertson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpcQJ-5wB3x2466zxuYKlzFAo5oZAE2XjtkslzzpdYGC8X=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-06-24T22:17:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello patrick, Thanks for the great review! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. See you next time!",
      "replyDate": "2024-06-23T13:15:30.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "edeb4e8c-5c8f-4ab6-acd1-0e70e3356c3a",
      "author": "Woodrow Woods",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLptQj07CBeYyZ2NHJrC0zWE42rU59pCMfOFe7XHRwsoMOOWA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2023-06-24T22:04:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Woodrow, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We look forward to keeping up the great work! Hope you visit us again soon!",
      "replyDate": "2024-06-23T13:15:30.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1e2ea960-8d46-4e60-aa5f-694dca8e2886",
      "author": "Mae Willingham",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwZ6qUNLhIq9z4ciEjZ57THKhNLLS8GDl9hc7-9UYohGxz4A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "BEEN  WITH THIS STG BLDG FOR APPX  10 YRS..... WELL PLEASE WITH THEIR SERVICE.... A GOOD PLACE TO STORE YOUR GOODS, AND GOOD PEOPLE TO WORK WITH.... THANKS A BUNCH AMANDA &  GLENDA.......WELL PLEASED!!!",
      "date": "2023-03-30T15:21:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Mae, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. See you soon!",
      "replyDate": "2023-06-23T13:15:30.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b14fed91-0478-48db-b26b-13b48796a16a",
      "author": "Stella Willard",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtq0oSRVGNYDZNx6W2o5MSwlsd6Fr8nAsRzpArbnkEEYcD5A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service Everytime. Always goes above and beyond to help with anything",
      "date": "2023-02-01T16:51:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Stella, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
      "replyDate": "2023-06-23T13:15:30.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "132910d5-6793-4983-a366-b67231d23de5",
      "author": "dymin harris",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXprRuzbROB4XaGKVOyT9_-4a6HoRAPTWuEhkgp1vjLEN6QQNue=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very nice\nGreat customer service\nRespectful\nFull of joy",
      "date": "2022-12-29T19:22:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings dymin, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!",
      "replyDate": "2023-06-23T13:15:30.000Z",
      "tags": [],
      "sentiment": "positive"
    }
  ]
}