{
  "summary": {
    "average": 4.5,
    "total": 57,
    "distribution": {
      "1": 6,
      "2": 0,
      "3": 0,
      "4": 2,
      "5": 49
    }
  },
  "reviews": [
    {
      "id": "f639bcda-5673-4e88-81ca-4ea0d8679bd4",
      "author": "Logan Moore",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKY5gn_8Wx4gYRLZYiWNDdEZnvQ2J-pJZraO4mSdTq3XtGrug=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jada was very helpful and informative! She found me exactly what I needed for my storage needs",
      "date": "2026-06-20T19:38:36.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "79bce6c4-4e47-4ab9-a2fd-afd4c63fede3",
      "author": "Donnie Harrison Jr",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtlKF32dUiFcPWrhKVWUdl2KriNpqXO5Ts3djsJ8eKGIy8frn_lQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-06-18T17:42:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "81576a2f-45fa-41bf-b402-0584a4bb9125",
      "author": "Hannah H",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDUFn93P7XLL0SwbrDID96ARcsCt2gsDFFxhXfgaIm8yDUy-hqfA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-06-02T22:39:21.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e04c0664-8d15-4fe5-ae78-8df0e3515624",
      "author": "Geraldine Cobaris",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlBXp5owWoPc4kIB3GFuUZSqFdkuY7OQ82G52FR86wJXu0jw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jada was very thorough with the whole process. She was kind and showed great respect.  I would recommend this storage facility to anyone",
      "date": "2026-05-11T21:38:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e2402c5b-8f97-4d39-aac8-2531d79c4313",
      "author": "JULIA BAGGETT",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDdWxikJmI4JDc_eUjGMfRgVuWyZanQJO75Rg4qzSWW3kB8g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jada made it a very smooth transaction and her kindness was off the charts!!! Thank you Jada for top service!!!!",
      "date": "2026-05-11T17:36:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "7b8b9ee7-6ad1-46af-b0e0-9bd1ad939403",
      "author": "Ken Hart",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBgDzj7EHRJNR7uAcHXJL59w8RcGshocq00Gvr4X86sw2bxw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mini Mall Storage on Geneva Highway in Enterprise Alabama is an excellent facility. Very clean, organized and secure. The office staff are very friendly, accommodating and professional. It is always a pleasure to deal with Jada and April, both are very friendly and helpful.",
      "date": "2026-05-01T21:59:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "price",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3a4b9ab0-d839-40c1-aa13-0c43adce9cbd",
      "author": "olive clark",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVQTWoYrsrnZI0gsI50BqW5bEdBUro1qDc54gvsjeNjB1nfQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-04-25T20:05:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "48780227-8d66-4d05-a9c7-41fbcc06ebd6",
      "author": "Belinda McMiller",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTD3urNfduIVsfY86sbmX0o8VEt8-n5aHzRBpVo-WhIp0q-i4=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Lajada, was professional and had super attitude.",
      "date": "2026-04-17T17:50:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f35d9272-d56f-4d0d-902e-540ab6308579",
      "author": "Douglas Vickers",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaH1sOY8ZnrLMpcmaERN97OySZvI56DClEQyBmsbj-7GhKaw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jada was Very friendly,  knowledgeble and great to deal with!",
      "date": "2026-04-15T20:41:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "fb84a329-2105-4957-930b-58c74cf97ddf",
      "author": "Shelby DiPilla",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIb2XbmW6KkWVa5fB_7MIBtLdQIrzeJJ9XboSJndt3-xL20g=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Jada was great to work with",
      "date": "2026-04-14T17:10:09.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e273c828-b18c-409d-b50e-3b3f18f8f8b4",
      "author": "Jen Zimmerman",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtPPBWQCvTzjQf2mOIFAvph-bGdoUvT_bnNCqYlkMHoPCYkQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We have stored our camper here for well over a year and have been very happy with the facility!  Always easy to access, property is kept nice and clean. I have had a few billing questions over time and Jada has been very helpful!  I would highly recommend this storage facility!",
      "date": "2026-04-07T19:47:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "cleanliness",
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "58efdff4-cedf-46d7-a828-337e58f550af",
      "author": "Luis Miranda",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYPurx7oDbj3C7-oPXYwgRShrPq3_GFYXSgDaupOWaEU4u3w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-04-06T19:49:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "99300850-b5c8-4a84-9551-ce38e6af8c4d",
      "author": "Hayden Richards",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUB4-QUAK24QF-uPjxoanjOfoNj_8JhamvexlwSOi9_Atbr4Vbp=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Had a great experience getting started up with our new Storage unit. Jada was very helpful walking us through the process and explaining all the ends and outs :)",
      "date": "2026-04-06T17:45:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "542c73b6-52c7-4ff1-8ba7-5a6622a32926",
      "author": "Saunders Maurice",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7fmEm6BXsthY6GkmXMi1u9I_QCCFxG9IpNHvmq4xVWi0u_Gg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I really had a good experience with April, she is very professional, and really nice",
      "date": "2026-03-27T16:52:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "08fb3efa-650d-49ed-8225-2ca778f6de2e",
      "author": "Gabriel Gallagher",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZtrnwPLGgA_APGJrd-LkkZVhY-TkpDaNB2SSK4aD2TVP0SA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Helpful and friendly staff. I had a great experience.",
      "date": "2026-03-10T18:12:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "3b1b51aa-341f-4855-b2cd-7a0017ca0f9f",
      "author": "Monica Odom",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuQ1Q9KAJCAiLzcHfkg2ZfQoV6VEvbpWu4hAOOeLgzAdIP3A=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly and so helpful and Jada was such a pleasure to deal with and would highly recommend using Mini Mall Storage for your needs in storing when moving .",
      "date": "2026-03-09T20:41:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "392a5893-0fb4-489c-8900-bf8f798f7f92",
      "author": "Don Carter",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkANgXBKyEfx5rG2X8s5LnMjKfBkKpggj273YWS7XrM0x3I04=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Fantastic people to work with ! Very helpful !",
      "date": "2026-02-28T16:24:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "849d6a59-689e-4c8a-b72f-5d1d38ecacf3",
      "author": "Denese Forehand",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIP1Fd8sSQSodNZVrafTAlO7eC6OaQJmrWADzteJWiNSH2M_Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "LaJada's service was excellent. Thank you so much for your help!!!!",
      "date": "2026-02-09T17:38:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2564b896-ab5e-4a06-9f7a-3e73c1806b5c",
      "author": "Edgar Negron",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHIccxMKaU83eCbXpPoXBCPDLqRgXcACnk5OA3PL4RcYcSCw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "April was very helpful, and welcoming! Highly recommend mini mall storage for all your needs!",
      "date": "2026-02-02T14:47:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f6d61649-a7d5-4289-a5c1-6f67d5951ec5",
      "author": "Rashad Sistrunk",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1zffhg9MPKi73GKqsAaBhC_HB-Es56CSOAV0cUCbfVnMJ4g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service from Jada",
      "date": "2026-01-19T17:28:03.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "97a43dca-1a12-488c-8878-d2ed2189c178",
      "author": "Justin Bracewell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcz6uwC6J5OqG7OcrdxepB9k6w7tSexn2PoNtEaA5zWyph=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-01-09T17:17:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
      "replyDate": "2026-01-23T13:51:49.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0b080af2-7c66-4c89-b50a-55f4daee8fc4",
      "author": "Jerry Hurt",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRKc3dYp4f2mY__OyqXLwm7CR9q0GVo7ekFsMLKvKnO9z2bg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly staff clean facility all around where you want your stuff",
      "date": "2026-01-09T15:38:46.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Jerry,<br><br>Thank you for your kind words about our friendly staff and clean facilities. We appreciate your feedback and are delighted that you feel confident entrusting us with your belongings. Your satisfaction is our priority, and we look forward to welcoming you back in the future.<br><br>",
      "replyDate": "2026-01-23T13:51:49.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6b34020c-49b2-4ade-9d41-24914a727786",
      "author": "Casey “Monet’” Hughes",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYNKKjNQNOr-kNktVguwQTW-WU6SNyHJ4f-pAz6SrSGZb5ohs=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Jada was very helpful in my time of need as I was trying to move quickly. Very thorough in helping me understand everything! Thank you Jada!",
      "date": "2026-01-08T19:26:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Casey,<br><br>Thank you for your kind words! We're delighted to hear that Jada was able to assist you effectively during your move. Your feedback helps us ensure our team members consistently provide thorough and supportive service. We look forward to welcoming you back soon!<br><br><br>",
      "replyDate": "2026-01-23T13:51:49.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a28b637a-af97-463c-86b1-6ee0460cffb6",
      "author": "Kevin Harris",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvNPeKwhMyzoMN_VwHVQt8nfQ7s2fcJZI5PxlGfwfrs61Sqw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I had a great experience with this storage facility. Jada was absolutely wonderful to work with—friendly, professional, and genuinely helpful during a pretty stressful time for me. She explained everything clearly, made the process quick and easy, and went out of her way to make sure I was taken care of. The facility itself is clean, secure, and well-maintained. I couldn’t have asked for better service. Highly recommend this place, and especially Jada!",
      "date": "2026-01-07T18:16:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Kevin,<br><br>Thank you for sharing your positive experience with us! We're delighted to hear that Jada was able to provide you with friendly and professional assistance during your stressful time. It's wonderful to know that you found our facility clean, secure, and well-maintained. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.<br><br>",
      "replyDate": "2026-01-23T13:51:49.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "62efd78f-469e-4b09-8d6e-e128636e50cb",
      "author": "Chris Butts",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU746aiD4WozCsqlJdHBR3YSU8yGsFAZtfSnxp175aP0F8ivns4aQ=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Facility is nice well maintained and air conditioned recently paved around the back lot. never have access issues. My only issue is with billing. My account has been on auto pay for the entirety my lease. It has not been billed on a consistent date yet. I get random bills all the time. At one point the auto pay was turned off by management and I got hit with a late fee. It's like they're fishing for a day your bank account doesn't have the payment so they can collect more fees. So be careful with their billing.",
      "date": "2026-01-01T16:06:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Chris,<br><br>Thank you for your feedback and for highlighting the positive aspects of our facility. We're sorry to hear about your billing experience and understand how frustrating inconsistent charges can be. Your observations are invaluable and help us improve our processes. We appreciate your patience and are committed to resolving these issues for a smoother experience.<br><br>",
      "replyDate": "2026-01-23T13:51:49.000Z",
      "tags": [
        "price",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5d58b569-24c3-4d94-abed-7de962d1894f",
      "author": "Bryan Dupont",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIhdSNKUFoPwRAPWOJ7AYmq6TH0rUJdOwj2E_dIUOfgtLifw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Fast and easy process. Jada was a wonder to work with.",
      "date": "2025-12-19T19:52:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Bryan,<br><br>Thank you for your wonderful feedback! We are thrilled to hear that you found the process fast and easy, and that Jada was such a delight to work with. Your kind words motivate us to continue delivering the best experience. We look forward to serving you again soon!<br><br>",
      "replyDate": "2025-12-23T13:51:49.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ce895303-7fc3-4a22-95a6-904310e3717b",
      "author": "Yvonne D Schultz",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjZUVnEsTVdbbMJbUQmxsyExk09srPnXPtSSM6OHIiCtxdGuWgZg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This mini storage is the best ever! Jada, in the office is not onl efficient at her job but loves what she does for all the tenants. Sweet, funny, personable and kind! Helps with all situations. I moved to CT in Sept 2025 and just called Jada today, Dec 10th to send information to my insurance company…I expect a little resistance since it has been several months since I moved…I WAS GREATED LIKE AN OLD FRIEND AND JADA, bless her heart, GOT RIGHT ON SENDING MY REQUEST!  Don’t think I could have gotten any better service anywhere else when I was there and even now several months later. Clean units. Always secure…no worries when furniture was stored there. You can’t do any better anywhere. Geneva Hwy Mina Storage…ask for Jada!",
      "date": "2025-12-10T16:44:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Yvonne,<br><br>Thank you for sharing your wonderful experience with us at Mini Mall Storage! We are delighted to hear that Jada provided exceptional service and made you feel like an old friend, even months after your move. Your kind words about the maintenance and security mean a lot to us. We are grateful for your feedback and look forward to continuing to serve you in the future.<br><br><br>",
      "replyDate": "2025-12-23T13:51:49.000Z",
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "16bfdb29-08e3-418e-bfcc-0cb27bf8d65c",
      "author": "maralin",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVtj18I8VVG6CZZByavzmHhcaCVyJugxmM_hDkmZ2UMkHfaNglFw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "appreciate the facility manager for making me comfortable and understanding of all of the agreements. would absolutely recommend LaJada. Great storage unit for however long you may need to stay! 💜",
      "date": "2025-12-05T19:16:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Maralin,<br><br>Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that our team was able to assist. Your recommendation means a lot to us. We look forward to welcoming you back in the future!",
      "replyDate": "2025-07-23T13:51:49.000Z",
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7c625090-0865-4a5b-be49-07ad8d02da4c",
      "author": "Andrew Duerksen",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2jJznJYq9UeGzOv9iIpfnMRkDrtmyXFLOjccadn88738aqg=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Jada was very professional, helpfull and all around fantastic.",
      "date": "2025-12-03T22:43:07.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Andrew,<br><br>Thank you for your wonderful review! We're thrilled to hear that Jada made such a positive impact with her professionalism and helpfulness. Your feedback motivates us to continue delivering excellent service.<br><br>We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2025-12-23T13:51:49.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "937f64c1-947d-462c-bc66-e0714d832cd8",
      "author": "Brittney",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdpiiX5a2eBvcFOnIa2TASSDuiiLQusT_7KCrVpX4dQvcf_g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-11-28T20:56:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
      "replyDate": "2025-12-23T13:51:49.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "5a66a238-9092-445c-a9b8-468d3f2185c5",
      "author": "Heath Skipper",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsnBlofPlJYY4aFtILGEdHybkztdnFcmhXgtk-gNfkD60lKA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "April was very helpful in helping me rent my unit and was very hospitable.",
      "date": "2025-11-11T21:27:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Heath,<br><br>Thank you for your wonderful review! We're thrilled to hear that April was so helpful and hospitable during your rental process. Your feedback is greatly appreciated and helps us continue providing excellent service. We look forward to welcoming you back soon!<br><br><br>",
      "replyDate": "2025-11-23T13:51:49.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2062d3ab-3f84-4826-84db-cc6b35c49138",
      "author": "jessica truitt",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKom5cFVFXKaWX3IhjekpaKPFka5rvHhnfsg50h11R1MgBY7w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Got a very nice experience. I love the people at Mini Mall storage. If you need a storage unit check them out they are the best\n\nJessica Truitt",
      "date": "2025-10-31T22:10:20.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Jessica,<br><br>Thank you for sharing your wonderful experience with us! We are thrilled to hear that you appreciated our team's efforts at Mini Mall Storage and that you recommend us so highly. Your kind words motivate us to keep providing excellent service. We look forward to serving you again in the future!<br><br>",
      "replyDate": "2025-11-23T13:51:49.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ab1f38be-323d-4256-b502-33f53fb628fe",
      "author": "Charlotte Wheeler",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIy2aPUOBN_MD2boENzCrvZjhT0Rg_ZOjspQcdsUuVr6fqBTg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I enjoyed the experience and LaJada explaining everything to me and helping me in my time of need.",
      "date": "2025-10-31T16:28:55.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Charlotte,<br><br>Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience and appreciated LaJada's assistance. Your feedback is invaluable in helping us continue to provide excellent service.<br><br>We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2025-11-23T13:51:49.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "df6d4055-afbf-4907-a30e-dbc977b3e9d8",
      "author": "Diann",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItNC2FDFeMZ3mIj9r_0e_CtCQHruTLHJplNXxo_syeF9qqng=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "LaJada is so sweet I really enjoyed talking to her.she made my day.",
      "date": "2025-10-28T17:58:29.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Diann,<br><br>Thank you for sharing your experience with us. Your feedback is invaluable in helping us maintain a welcoming atmosphere. We look forward to welcoming you back soon.<br><br>",
      "replyDate": "2025-11-23T13:51:49.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "9e4fee33-5713-4dc5-88ec-405738be0c18",
      "author": "April Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiOZhUfMuOKDCpSPyK1fqsJ8wNRGmWA-sGUCJxF5gD6qa3Qg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mini Mall is a great place. The employees and the environment just feels like home.",
      "date": "2025-10-24T15:25:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello April,<br><br>Thank you for your wonderful review! Your feedback is invaluable in helping us maintain this home-like atmosphere.<br><br>We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2025-11-23T13:51:49.000Z",
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bfab1a81-38f5-44ab-ad1d-8867dbe28512",
      "author": "Jeremiah Goodson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAYKTpnvzIBmkjxbZCcO8rf36X_AFeTBFcuEvlhlwB2BkRDA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Lajada was an absolute professional while working with me on a very challenging account situation. She was empathetic to my concerns and kind during the entire professional discussion. Because of her knowledge of the company’s procedures she was able to solve the issue with a fair and justified solution.\nAlso, Mini mall has invested a lot in the properties and I would encourage anyone that needs a storage solution to consider this company.",
      "date": "2025-10-03T20:51:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Jeremiah,<br><br>Thank you for your wonderful feedback! We're delighted to hear that our team was able to assist you effectively with her expertise and empathy. Your commendation of our facilities is greatly appreciated, and we look forward to welcoming others to experience our services. <br><br>",
      "replyDate": "2025-10-23T13:51:49.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "51143e42-368d-47ba-bdc0-ae5934d6cbad",
      "author": "Robert Smock",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZCJ-xTABcgsZBGi70L5ET5rEwjQ2Y0f8-3fftJGARs5IQ2arvNw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great customer service very helpful polite and patient would recommend this storage facility to anybody",
      "date": "2025-09-14T15:14:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Robert,<br><br>Thank you for your glowing feedback! We are delighted to hear that you found our customer service helpful, polite, and patient. Your recommendation means a lot to us, and we look forward to serving you again. <br><br><br><br>",
      "replyDate": "2025-09-23T13:51:49.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "69fe30f2-c767-4ad7-b6b4-660612138fe9",
      "author": "First Last",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_MkkG2xbwLIVZFXRgD6I2xwhwI2yLfWmaqStWAfbDkqQmSg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great experience, everyone in the office is always great to work with. Will definitely be coming back the next time I need storage.",
      "date": "2025-07-09T17:42:27.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "22e37cd0-dea3-4c4a-960e-5473bca8a0ad",
      "author": "Karen Boniface Johnson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAvierxR3vNtFR_PhZWAXk_S5D94nR9Ygjf_6vk-NMtnFxMhMa=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Very helpful staff at the Geneva Highway location.\nLaJada was VERY HELPFUL!",
      "date": "2025-07-09T16:42:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "912940a8-99ef-41c1-84d6-43b54af70bc9",
      "author": "Spencer Leon",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWkfr1KsDQ1WB1pxEP3hewjs8snJNV9deFOKVrKRr1blmkrQoI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "“April was awesome she handled the paperwork quickly, offered plenty of parking options, and was completely professional throughout.”",
      "date": "2025-04-24T20:09:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "9dac6c39-84bd-4929-98f8-0c564077dc5a",
      "author": "Tracy Ross",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWiXXtgsjVMbfUTCPj2-Yjx6dbgsvs2zMe1HBqj9XxjK4tAdiYI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "April was very knowledgeable of the company's process and procedures.  April was very courteous and was extremely patient while answering my many questions.  A professional from start to finish.",
      "date": "2025-04-17T20:12:08.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "7435cfb9-5e8a-4d03-8d87-cc986b136bec",
      "author": "Betty Brabenec",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLV2tPIgf_QHFiswt2tmyaeoSsIbnfqJTnaWfTzEH8-rAybyg=s64-c-rp-mo-ba12-br100",
      "rating": 4,
      "text": "Lajada was very busy, but professional,  courteous,  friendly, knowledgeable, helpful.\nWhat was disappointing and very aggravating was that the info I read online prices, per week availability.  It felt like price switching.\nPlease fix that.\nIf it weren't for Lajada I wud have walked out.",
      "date": "2025-04-16T21:29:02.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4cf8f6b3-a17b-417b-aafe-e339282f84ef",
      "author": "Loren Newingham",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLZycEo21HhOwU0AsKKuQHV_qpI09DkTe1ptUhWNxnu7dNJKv1hA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Had a great experience with the assistance I received from April at the Geneva Hwy facility. She was very courteous and very knowledgeable in handling the numerous questions I was asking. Thanks April!!!",
      "date": "2025-03-28T20:59:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c1403fb7-3c8f-4cc9-b469-49acb97c0727",
      "author": "Savanna St.Germain",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlwO9GTrTVaacTC923e0paRu72fOejftM0boUSF2SOOgLF_OtO=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "April was an absolute sweetheart and answered all questions with utmost sincerity. Definitely professional!",
      "date": "2025-03-24T17:22:26.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "eee37e6a-678b-4a9c-ac81-be66f3573d8e",
      "author": "Carolyn Lane",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUiWeBbt8lBW1IAHXTQaQNv3TRN49oU3rGIdrmClKRcNPMNw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Nice and friendly and plenty to choose from... thanks april",
      "date": "2025-02-25T23:05:56.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "717f6379-dd6a-4832-ac10-e26826679978",
      "author": "Matthias Freihube",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRbTFw9WHiXMgMUVu7lNLuISp_o98ZlTwwKaRIwvwPLpNFRA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "We have 2 spaces here, and as soon as it was sold to the current owners, the prices went up, and the accounting changed....it was a nut roll to correct!",
      "date": "2025-02-25T20:22:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b070121b-2973-4f7f-b4b0-b8cb3436e775",
      "author": "Ronnie Childers",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7aRAEaJvBKYyxfep2FZ-RxsvX513p8KnZ6EXgTBAYvl7mZ1ODZw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "LaJada was an awesome representative for this business . We had a great time and all aspects of the storage rental was explained in easy to understand terminology . This lady is a jewel.",
      "date": "2025-02-19T22:21:28.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "0d9d4ee9-7211-4a2a-a3cf-c04eaf7891bb",
      "author": "Shandra Johnson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZ7DROiDCWLUPsvQq38MVbHFasifvCtnaqAWycfWbkXB62yvSvpA=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Wendy is the greatest she was a very big help explained everything to the T and I was very happy with her service",
      "date": "2024-09-20T19:09:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "8f8eb9bc-29db-4691-83f2-c2d49b567df9",
      "author": "Morris Rivers Jr",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwNrSmLgZjXF_5s7lgK6gZ-EqTPFEm2NJeAk8EOzE6OqcqWuMXUg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Absolutely amazing service. Easy process! I was very impressed. Wendy, was absolutely wonderful and very helpful. Thank Wendy for wonderful customer service.",
      "date": "2024-09-06T20:54:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "503298cc-ebd7-4718-b1f7-51dcf67f0f6b",
      "author": "Deshaun",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK92xd8nx8AzHyvFperV0wTDGDpwMAIQAOUDDdCvRbMDrFGeA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-04-28T00:31:32.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "6f2d777a-c361-4982-93b2-9eb7f4eb46ae",
      "author": "Rhonda Evans",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7uNgZHAxIHWf9uOJBjp-0EusxrfxQv6qVG4vIc7NnA1o1Pw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mini mall storage bought out aaa storage. I do not like the new policies that the are making us have to do . 1. You must have insurance which they will provide you for $22.95 + tax. 2. Your bill is now due on the 1st of every month. Some people are on disability and social security and don't receive their money until the 2nd or 3rd Wednes day of every month.. 3. You do not have 24hr acess to your unit anymore. 4. You have to give in writing a 10 day notice of vacate if you move out. I'm not renting a house from you. 5. No managers on site except the Ft. Rucker location. I have no problems  with the staff . The staff is wonderful at all locations. It's all the changes .",
      "date": "2024-03-26T21:04:38.000Z",
      "verifiedTenant": false,
      "featured": false,
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    }
  ]
}