{
"summary": {
"average": 4.9,
"total": 720,
"distribution": {
"1": 8,
"2": 3,
"3": 7,
"4": 11,
"5": 691
}
},
"reviews": [
{
"id": "416618b6-49e3-488d-8df6-7957acfe2c49",
"author": "Michael Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKcpIc7BWtFdnQR8bNNJP2jO4rCiSgbZeCckwD3G3UKE-T3skcww=s64-c-rp-mo-br100",
"rating": 5,
"text": "John is excellent at what he does! The process of getting a storage unit was quick and easy",
"date": "2026-06-27T17:30:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating and your kind words! We appreciate your support and are delighted to hear about your positive experience. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If there's anything more we can do for you, please let us know. Best regards!",
"replyDate": "2026-06-28T12:35:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "161dafe9-bc50-4095-957e-23fde15c9317",
"author": "Lizett Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKs11SePR2XBfE704a1LG_mrlHMrbBFyy-fOjDhU0XSQ3eb=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was very friendly and helpful with our U-Haul and storage unit!",
"date": "2026-06-27T16:39:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star review and for sharing your experience with us! We’re thrilled to hear that you had a positive visit and appreciate the feedback you provided. It's always rewarding to know what our customers enjoy most. We look forward to serving you again soon!",
"replyDate": "2026-06-28T12:35:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3ea09ae6-88b7-4bae-99b6-75e71408c4bf",
"author": "Asa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUr90YFE3bJscOAVmok1YAn0QBDSVwSuogULHB68WlyacvRh4gLGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience with securing a U-Haul and storage unit with John today!",
"date": "2026-06-27T16:38:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating and for sharing your feedback with us! We’re delighted to know that you had a positive experience. Your support and satisfaction mean a great deal to our team, and we truly appreciate your comments. If you ever have additional feedback or need assistance, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-06-28T12:35:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "811f14d3-a4fa-4449-a9ec-2ebf559a4ff8",
"author": "Jessica Gowen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvhdmUW6836M4skwH5D20Gdn8B3h1ArKqCPSXEB8VRs8i8sJo=s64-c-rp-mo-br100",
"rating": 5,
"text": "John the manager was super helpful today. Have been leading here for years and they have always taken good care of me!",
"date": "2026-06-27T15:42:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star review and for sharing your experience with us! We’re thrilled to hear that you had a positive visit and appreciate the feedback you provided. It's always rewarding to know what our customers enjoy most. We look forward to serving you again soon!",
"replyDate": "2026-06-28T12:35:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8039b3ba-aa85-4a23-b5d9-5224c3127760",
"author": "Ernest Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6qnfGsmdcOVR9bvwltnio_2V46qNZu4J7dv-dQpCvzFTsLoij=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-26T21:01:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-06-28T05:35:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61bfaa55-c883-479c-9e04-26325f4c779a",
"author": "Abril Elliott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjv948NcyOolaczZopxZnkOeSVz7X4cpzF-5RgXqLtbumlig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks to the Custodial. I think his name was John. I forgot his name 🥴 but, I arrived at the storage after hours and a lock was placed on my storage unit because I wasn’t able to get one at time. I got there with no keys to open my storage. I so happen to run into John who works there. He was able to go get the keys to my storage unit. If it wasn’t for perfect timing running into John. I wouldn’t have been able to get the things that I really needed to get out of my storage that day.",
"date": "2026-06-20T13:58:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Abril,
Thank you for sharing your experience and for the five-star review! We are delighted to hear that our team provided such timely assistance with your storage unit. Stories like yours motivate us to keep delivering excellent service. We hope to see you again soon!
",
"replyDate": "2026-06-23T05:35:16.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "36c3606a-aad8-4755-9ec3-db4e2e331f7c",
"author": "Latoya Spikes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXu4p_W0ww8sTABsyDF3KCktKkGscezBJ0DD5BdcE4qo5Nb1KI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "John Lartise has a very high professional value to your company. He’s done a wonderful job of explaining my lease and I’m delighted! Thanks.",
"date": "2026-06-18T17:11:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Latoya! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-23T05:35:16.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "624cfaf6-cf8d-47f8-babb-88a34466f39c",
"author": "derrick barrett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-eZu5L8jsKGJF_sTxF0YBhkJxEg5O0qOXTGNnUP5pDIwD3dKE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service. Thanks so much to John!!",
"date": "2026-06-16T01:18:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Derrick,
Thank you for your wonderful review. We're thrilled to hear that our customer service impressed you, especially with our team's efforts. Your feedback is invaluable in helping us maintain high standards of service. We look forward to serving you again soon.
",
"replyDate": "2026-06-22T05:35:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ef30ccfc-4dde-4b6b-9326-ba26962e624f",
"author": "Rodrick Hinton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9--tub7W8CPm2W1DSM8kqHwgw7MbMgj6AZa8tE6jZQqNffw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lartise did a great job with showing the unit and answering all my questions. Great customer service!!!",
"date": "2026-06-13T16:01:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rodrick,
Thank you so much for sharing your positive experience with our team. We're thrilled to hear that the service provided was excellent and that all your questions were answered. Your feedback truly helps us maintain and improve our customer service standards. We look forward to welcoming you again soon!
",
"replyDate": "2026-06-22T05:35:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "44054b76-7abe-46fe-9b2b-ffe61369fe89",
"author": "Camisha Alford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOhyUayog9m73EjTPXbos9xg-qxT9nblrTKoVW_h4xxroiUixkxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lartise was amazing! He answered all of my questions and presented great customer service!",
"date": "2026-06-06T16:28:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Camisha,
Thank you for your wonderful feedback! We are thrilled to hear that our team provided you with excellent service. Your kind words motivate us to continue delivering exceptional experiences.",
"replyDate": "2026-06-15T05:35:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2169bc2b-0f87-4871-958a-bc67bffa5593",
"author": "Tyra kay (tekay)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmmbmeeY0SEidCq5Ni1qFXUlJlQULTIF9gzFGQXdq3bGLDcpZe=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and easy transaction!",
"date": "2026-05-30T15:39:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2026-06-08T05:35:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5136c9a2-e92a-41ae-95aa-a89b437f47ec",
"author": "Imani J.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmpPsgNjQtOwoZfhWI0xHATpbJA82b5UL7lpDJaxxsqJKyyLIxBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Allahislove1Great experience! John was very helpful and went above and beyond by staying later to assist me. He was professional, patient, and made the whole process easy. I really appreciate his excellent customer service.",
"date": "2026-05-28T22:11:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your feedback. We're happy to know that you've had a great experience with us at Mini Mall Storage and look forward to your next visit!",
"replyDate": "2026-06-01T05:35:16.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "9e3853ab-b941-461f-baa7-7cb5081594e6",
"author": "Nigel Durham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpAFx8ZrGNVfzHwg3aApcXqKfjPfd0-Tckt7HrFFrHnhS3MC4=s64-c-rp-mo-br100",
"rating": 5,
"text": "John provided a stress-free experience to get us moving on track. Fantastic!",
"date": "2026-05-19T20:38:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nigel,
Thank you for sharing your positive experience with us! We're thrilled that John provided a fantastic and stress-free experience for you. Your feedback is invaluable in helping us maintain our high standards. We look forward to seeing you again soon!
",
"replyDate": "2026-05-29T05:35:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "70a90650-9782-4830-91f0-2c3c8c97b938",
"author": "Liam Rowland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzp1SCd6ow66CE86NwKM1aULEfdtgPIV2IQTKYUXEQqEKDK78=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was super helpful and the process was easy! Thanks!",
"date": "2026-05-19T18:21:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Liam,
Thank you for your wonderful feedback! We're thrilled to hear that John's assistance made the process easy for you. Your positive experience is valuable to us, and we look forward to welcoming you back soon.
",
"replyDate": "2026-05-29T05:35:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "44e750d1-4078-421d-a1b5-3929fe9bceca",
"author": "Myk Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLywBiTT9udY_eYCgHkpqrZR0oOLLDzjVrevSjnK-HXtEJWgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great services from my guy John. He went above and beyond for me after office hours with a great attitude. Not many people are willing to stay after Office hours to assist people anymore.",
"date": "2026-05-16T22:53:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Myk,
Thank you for sharing your wonderful feedback. We're thrilled to hear that John provided exceptional service, going above and beyond to assist you even after office hours. Your experience truly reflects our commitment to customer satisfaction, and we appreciate your recognition of this dedication. We look forward to welcoming you back and continuing to provide outstanding service.
",
"replyDate": "2026-05-29T05:35:16.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "e223d067-b8ea-4413-98fb-e4421c24b685",
"author": "Jolie Sims",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJb6_gFy8aJ6nFE-9113mHAKBgnGjBQXWX_6z1OIZViQgtFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful staff. John was great! Clean and easy to access facility. Note to Management: Get Docusign!!",
"date": "2026-05-13T21:17:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jolie,
Thank you for your wonderful review! We're thrilled to hear that John made such a positive impact and that you found our facility clean and accessible. We appreciate your suggestion and will consider it for future improvements.
",
"replyDate": "2026-05-29T05:35:16.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "01cf0cc0-ef6e-497d-b1a2-62ff93bb34c7",
"author": "Kirstin Everard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiu3mWB4ITXCXs2BKq04fg-NpXs1XyqpOPsHnguz6z66xoH80=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Super helpful and gracious--answered all my questions. Holly was a gem--and John (at the property) was really great, too! Thank you!",
"date": "2026-05-12T04:46:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kirstin,
Thank you for your wonderful feedback! Your praise is greatly appreciated and encourages us to continue delivering exceptional experiences. We look forward to welcoming you again soon!
",
"replyDate": "2026-05-29T05:35:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e677523e-5ab1-4c20-a44a-2b7b79f44f9a",
"author": "Chester Harrison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVt0dkUHOr7Ad-Yrqffm1_87QfaIIf3aAbiQmuBk85sFy8KjJ4=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was awesome employee he helped me get in the right size that I needed and he was very patient I will I will bring other people here to rent here",
"date": "2026-05-06T22:53:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chester,
Thank you for sharing your wonderful feedback! Your recommendation means a lot to us, and we look forward to welcoming you and your friends again soon.
",
"replyDate": "2026-05-29T05:35:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a1d130f4-f0f2-46ce-bd92-ad64c28bb5ee",
"author": "Chris Roe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV80f2vSZ_ZFFTH7rNbMw8LR37K4O8YYc4gefRvIQ2D1MmYrYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, friendly would definitely refer to others",
"date": "2026-05-06T21:58:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chris,
Thank you for your kind words about our customer service. We're delighted to know you found our team friendly and that you would recommend us to others. Your feedback motivates us to continue providing excellence.
We look forward to welcoming you again soon!
",
"replyDate": "2026-05-29T05:35:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a8eb5e1e-2a1f-486d-b5de-90a59b6aae07",
"author": "Marvette Lacy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWD2bhcObqStqXsIbIDhcIfy41_mFmloiv1JIOUMkhJNBYBICRh=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was friendly, professional, and made it easy for me to get all checked in. Helped make a stressful move so much easier. Lartisse helped me when I had a problem with my unit. He was so patient and a great problem solver. I highly recommend choosing this location.",
"date": "2026-05-04T19:13:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Marvette,
Thank you for your wonderful feedback about John. It's great to hear that his friendly and professional approach made your check-in process smooth and eased the stress of your move. We appreciate your kind words and are thrilled to have met your expectations.
We look forward to welcoming you back in the future!
",
"replyDate": "2026-05-29T05:35:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "641f2256-50a1-4c2c-ae96-df41c1900b78",
"author": "Jordan Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKWV6BRiMAp0i1-TLzQ9_AU_iZ_1TnMK6qBB6nhcGn61ikKjBu=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Fast easy move in , they have move in specials, John was great , showed me the different size units so that I’m not paying for extra space that I don’t need . Great experience . And I got a level floor easy access unit ! John is great , he’s a keeper !!! Thanks mini mall storage!",
"date": "2026-05-02T19:21:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jordan,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that John was able to assist you effectively and that you found the ideal storage unit. Your positive feedback is greatly appreciated and encourages us to continue providing excellent service. We look forward to serving you again in the future!
",
"replyDate": "2026-05-29T05:35:18.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "876a29dd-21e3-434e-80aa-35418a4f5817",
"author": "RAS Fiyah",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmyUv7qA0OWR_84bVYivJ6_N5sobZlwyBagJjT_qAuK96Y-T0Png=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was very helpful",
"date": "2026-04-30T17:44:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing such positive feedback. We're thrilled to hear that John was able to assist during your rental. Your feedback is invaluable in helping us maintain excellent service. We hope to welcome you back soon!
",
"replyDate": "2026-05-29T05:35:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c86fb290-3b7c-4346-8b67-8b666a9e69b7",
"author": "Driver Howard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXj8d7QFMJoL_vaZ5wNfOVklyFITriD3iyddPfdJlm5b4Ngcjv4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service and very helpful. The staff is very nice",
"date": "2026-04-24T16:03:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Howard,
Thank you for your kind words and for recognizing our team's excellent service. Your positive feedback encourages us to maintain our high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-29T05:35:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2469b752-4d60-41ac-8261-f16cbbe9d04e",
"author": "Dee Grace",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWP2aJmdWrxE0HlZw1arYa_f2qwWs0IGZFWSNtf7kgCJKN_mnzq=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would recommend this location to anyone. The facility is great and the staff at this location are very helpful. The manager on duty, John, was very knowledgeable and helped make my experience positive.",
"date": "2026-04-21T16:40:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dee,
Thank you for your wonderful feedback! Your recommendation means a lot to us, and we look forward to welcoming you back soon.
",
"replyDate": "2026-04-29T05:35:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "00d84a33-c6e0-4b58-901c-dc36954e5924",
"author": "K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3OD9nxLW56aa5STQ4UX9OSOcjpJOtQ03aQSveofhZQEAx2UrL=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Shoutout to Mr John and Mr Marteez! Give them a raise, superb customer service! I have seen them be patient with customers and answered any questions I had!",
"date": "2026-04-21T16:40:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kay,
Thank you for your wonderful feedback! Your kind words and observations about their patience and helpfulness are greatly appreciated. We're proud to have such dedicated team members and your feedback helps us recognize their efforts.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-29T05:35:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b8302a75-e8fe-4618-acdd-101b81169f62",
"author": "shemieka price",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWviobdBTLmJ3k-H18vl4RiGwjVtTdBTzz_hu2pL_Vlo_y76uK4Cw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This storage unit is very huge, yet very clean. Move in was easy, multiple access points and code entry at every external and internal door entrance. Great for security and tracking purposes!",
"date": "2026-04-18T12:48:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shemieka,
Thank you for your wonderful feedback! We are thrilled to hear that you found the storage unit spacious and clean, and appreciated the convenient move-in process and security features. Your insights are invaluable in helping us maintain high standards of service. We look forward to serving you again in the future!
",
"replyDate": "2026-04-29T05:35:18.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "59bb2fa4-ca0e-45a6-a622-866d7f52c3ea",
"author": "Donyea",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnTg6vEODkdNp8gTkTkIJbd2owp3j_oFwoQ2zJMdsRv-viBwajHA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thanks Dorthy and Gina for helping my family transition our storage assignee. What was done, was fixed and that’s all that matters. God Bless you both!",
"date": "2026-04-13T19:52:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Good afternoon Donyea,
Thank you for your kind words and for acknowledging Dorthy and Gina's efforts in assisting your storage transition. We're delighted to know everything was resolved to your satisfaction. Your feedback is invaluable in helping us continue to provide excellent service. We look forward to serving you again in the future.
",
"replyDate": "2026-04-29T05:35:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "feaad183-735a-451f-8227-7f5576cb5fa7",
"author": "Daniel Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKG7VmYO4QXey3-t6WXcJ6Gnjdd75wtDSKWgCHnpp5NgfLfUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2026-03-30T16:03:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Daniel,
Thank you for your wonderful review! We're thrilled to hear you enjoyed our service. Your feedback encourages us to continue delivering the best experiences to our customers. We look forward to seeing you again soon!
",
"replyDate": "2026-04-29T05:35:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "145d745f-56c9-4e21-98f6-06222208273c",
"author": "Annelise Lonidier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQhM3ZAKjIK9eEOX8EZd46Y7K3CdJw3ZDZtvuES0LGPShIftrPPw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice people. Easy so far!",
"date": "2026-03-28T16:08:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Annelise,
Thank you for your wonderful review! We’re thrilled to hear that you found our team to be friendly and the process easy. Your feedback encourages us to continue providing a great experience. We look forward to welcoming you again soon!
",
"replyDate": "2026-04-29T05:35:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aec96ed3-be7b-481e-aaf6-4b80c5f54a89",
"author": "Dr. Jerome D. Lubbe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-zB2Y16QIEkiJ5g2hBYJsDIRMgNW45p_2Uaxg9Dspf6_g7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was skeptical of the reviews at first. 4.9 stars?? At a storage facility?? I’ve been using a storage unit for 4 years in EAV (the storage company that must not be named) because they are akin to Voldemort. Mini Mall, though…solid. Lartise (and John) were incredibly helpful. Lartise took the time to go through all the options and walk me around various units to assess size and ease of access. It’s an easy yes to choose a space that is clean and has staff willing to take time. Zero pressure. Zero stress. Makes for a solid experience all around!",
"date": "2026-03-24T22:10:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dr. Jerome,
Thank you for sharing your experience with us and for the wonderful rating (we loved the Harry Potter reference). We're thrilled that Lartise and John were able to make your visit to Mini Mall a seamless and stress-free experience. Your feedback is invaluable and helps us to continually provide excellent service.
We look forward to serving you again soon!
",
"replyDate": "2026-03-29T05:35:18.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "97d9e3d1-2c9a-4d55-b104-67cfc6628792",
"author": "Martha McCrory",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYqJLHNuqgzDU2DnGrwizLmyrPe7IOxoKnhFy9g9ZOcziknIo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very informative with the units and the whole storage experience.",
"date": "2026-03-24T15:31:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Martha,
Thank you for your wonderful review! We're thrilled to hear that you had a positive storage experience. Your feedback is invaluable and helps us continue providing excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-03-29T05:35:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e2d6ab7-641e-45cb-b1ab-e49ebfd91b67",
"author": "Mahoganii Barksdale",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhQuc0i615fdGMKaW2m2AGVgbEamTOqnkiBEv9nc4ygd8ALg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr.McIntosh services was phenomenal and professional",
"date": "2026-03-07T22:39:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mahoganii,
Thank you so much for your wonderful review! We're thrilled to hear that Mr. McIntosh provided you with phenomenal and professional service. Your feedback is invaluable in helping us maintain high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-29T05:35:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "630569ac-ce4d-43e6-8159-7c871dbbe7e0",
"author": "R L",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBgojbAfsAu3KvOmz2PU7SNAc_Qkj4SsT731zzJn2sMggvTA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Manager John is very capable, responsive, and friendly. Place is clean, air conditioned, and units are easy accessible. Lartiste is also very helpful. Thank you!!",
"date": "2026-03-02T21:49:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon!",
"replyDate": "2025-08-29T05:35:18.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "b16de6a3-6d45-486b-9803-57f030ce72fb",
"author": "Aisha Washington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOpQWZdVbavGycT15FywizRgJOiIzJgRxUcFvOzbPPSbvbzW_r=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and very kind staff. Thank you Lartise for the help!",
"date": "2026-02-28T19:27:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Aisha,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Lartise and the team provided great service and kindness during your visit. Your feedback is valuable, and it motivates us to continue delivering exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-29T05:35:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "67d3a78d-b552-4e63-a12c-a15823eff814",
"author": "Mekateko Jerome",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxUz1KOBa8C42a-wQyQxQEwcH_oPNQzs7LekCHcJ0LrpKI5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lartice was such a great help, very friendly and efficient service. Made the stressful experience of moving so much easier.",
"date": "2026-02-27T18:46:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mekateko,
Thank you for sharing your wonderful experience! Your feedback is valuable to us and helps us maintain high standards of service.
We look forward to welcoming you back in the future!
",
"replyDate": "2026-02-28T05:35:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fa579078-2b96-43ba-95fc-c25d51a7e883",
"author": "Dwayne Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXT4XeG_vAmLKQU9LHqSoMkizXcVbITgPPYDcd3Fc5UvS6Rpmye=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lartise was a great help. Happy customer !!",
"date": "2026-02-26T21:01:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dwayne,
Thank you for sharing your experience! We're thrilled that Lartise provided you with such great help and that you're a happy customer. Your feedback motivates us to continue delivering excellent service.
We look forward to your next visit!
",
"replyDate": "2026-02-28T05:35:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2c8976c0-f889-4eeb-b23f-10042768ff25",
"author": "Sunshine Abercrombie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcBGZtZ_79IeQauFFOD6ytC-orizUXhLONLadZW6mJiMP5Jw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-25T17:39:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-02-28T05:35:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "22681209-89b2-429f-b93d-b2c2418232e0",
"author": "Eunice Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGNt6MwJ89MH1I4k91VZHEFDHcagX4qXX2ama5ZQkqCrACr6Qx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lartise was amazing and very helpful storage was clean and easy to locate.",
"date": "2026-02-25T16:52:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Eunice,
Thank you for recognizing Lartise's excellent service and for your kind words about our clean and easily accessible storage. Your feedback is invaluable in helping us maintain high standards.
We look forward to welcoming you back!
",
"replyDate": "2026-02-28T05:35:18.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "47602e04-53c9-4a39-a256-ad5f231077cf",
"author": "Tanner Mathews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJn-COMayoXTfTEJJYTuC9maIzQNh1BCBM8Q-vU8CjN_ij9ag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Big thanks to John for getting me set up on my first day! He showed me how to access the facility and recommend the best way to load in according to my needs.",
"date": "2026-02-23T22:18:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Tanner! Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2026-02-28T05:35:18.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "9d7c16d3-f3cb-4248-a299-896a78794002",
"author": "Jeff Harkes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsbwkTHnCn-ECLeOnGj2F_39C8DWO2-3ocfkCsfoVevZFWBA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Had a unit here for a couple years. Service was always helpful and my stuff was safe. John was veru helpful!",
"date": "2026-02-23T21:38:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jeff, thank you for your feedback. We're happy to know that you've had a great experience with us at Mini Mall Storage and look forward to your next visit!",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "4ca9dd6b-d05b-4957-9dbd-fddfd9144712",
"author": "Jeffery Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUtBnFaGOLORzPd1MPeBT8hZvaKqgkTfarZMLIZ9xdIugZyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. John was amazing, knowledgeable, and so accommodating. We got our unit in less than 30 minutes.",
"date": "2026-02-21T18:59:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Jeffery! We're thrilled to hear that you had a great experience with us at Mini Mall Storage. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5d794593-b83e-4dda-883c-218384b7d5ec",
"author": "Chelsea G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwBXcRgkjbsXP8UuKMvy3pN578LFCjZfqN34PpVgRiHtfpgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing units. Spacious and easy to use. John is great!",
"date": "2026-02-21T18:58:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Chelsea! We're thrilled to hear that you had a great experience with us at Mini Mall Storage. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2fc9814b-fb9d-4457-9846-3670892b1867",
"author": "San G.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7dxuL7qBojjV2K-Fradn7qZqxBuG0zhd2CZ5xCVhZx3EvXnrNpw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had a lovely conversation with L who was managing the desk. They were so helpful and gave me the information I needed. The service and kindness I received was wonderful. L was attentive and answered all my questions. They were able to handle that, the phones and customers walking in and out. L did not bat an eye. The place was clean and nice.",
"date": "2026-02-20T02:59:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Sandy! We're thrilled to hear that you had a great experience with us at Mini Mall Storage. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ef8b799c-51c6-44ee-99fa-117a0fa37c80",
"author": "Jamey Russell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeb9ghSweXnIO-iB7Gnz7W0DI5wH8xSEhPf3ah9PA3fJoUILQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-19T18:12:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6dc0d425-9e51-4541-a6dd-462a24b5cad4",
"author": "Arielle Brewster",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXe_not2-6HjPuW7YfF88TKZvxvZDmKqdR_yuapFon004yt6Zuz=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Front desk guys were kind of, patient, & knowledgeable",
"date": "2026-02-17T18:40:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Arielle, thank you for your feedback. We're happy to know that you've had a great experience with us at Mini Mall Storage and look forward to your next visit!",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8a97ab0d-8cc4-4a14-aff5-f251a937b59f",
"author": "kimberly dennis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgX0_wwBu6qAZ6QLseZCrshkjAg_E7-_8HKLkV2K4FbSO-Mw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service , very knowledgeable, helpful, prices was cheap thanks john",
"date": "2026-02-16T18:26:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kimberly, thank you for your feedback. We're happy to know that you've had a great experience with us at Mini Mall Storage and look forward to your next visit!",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ce976042-9a0d-46da-8ac3-835bb3d483fa",
"author": "Bradley Hanson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzwPUK-VK2SDsreZk2-xPNaxN1Gxpl6WGVpoPBC4mdWKPzT-CizA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Who said customer service is dead? Both John and Lartise are very helpful and answered all my questions - even happy to do it which seems like a rarity these days. They're both patient and take the time to explain the facility and ensure customers have all they need. Great customer service - highly recommend this location!",
"date": "2026-02-16T14:29:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Bradley! We're thrilled to hear that you had a great experience with us at Mini Mall Storage. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9009e514-8dbb-4f60-87f0-db2cbbf55967",
"author": "Cxld blxxded Quan 18",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWp6bmvOn_3aL40uzU6sElJEzD4bOrTvqg-s39O-ODt1gwwFvgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-14T19:42:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dffc7f25-ae9b-4a39-80fd-dd0bb7c68a65",
"author": "Ericka Jarrett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQPvhhiMEen0g1VVlib89tl6LE3nq91SRSkyOZTn4RH69PDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Received excellent customer service from John Booker. John went above and beyond to help assist me.",
"date": "2026-02-14T19:41:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ericka, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "57d54842-9f09-4a71-84fc-7eabe135332c",
"author": "Shedrick Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtUR8jm84Hh8sTaE0JD5vRa8hPzA6-nzSc5AW4tN-QR4UXq7pU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The Manager, John Booker was a wonderful person to deal with. Very professional, efficient and courtesy. Thank you, Sir.",
"date": "2026-02-14T19:40:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us at Mini Mall Storage. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c480f0ec-3f67-48e0-873c-89237251d9d9",
"author": "Eric Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU94j5fyDBpsx2WyupNHPGc-Vw9afGATGWrg5GyCVib87izkK65=s64-c-rp-mo-br100",
"rating": 5,
"text": "John booker was friendly and professional he made my day! Great worker!",
"date": "2026-02-14T19:39:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Eric, thank you for your feedback. We're happy to know that you've had a great experience with us at Mini Mall Storage and look forward to your next visit!",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3b47e124-68e1-4669-8682-749221ebd494",
"author": "Stephanie Newton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-17vn92nWlB2CzduDmhZBbN9f_ZzV9eApPs_PAsAQK7JZ-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful guys at 1291 Moreland Ave mini mall storage so pleasant& helpful definitely recommend",
"date": "2026-02-12T19:39:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Stephanie! We're thrilled to hear that you had a great experience with us at Mini Mall Storage. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c81c428a-f1ec-427e-b045-acf2e4b59cb6",
"author": "Laquietta Burley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhPUjbCG97UzcwWlmCGqN_uQYaH0zvlEaXKH9vkIlJXs5PHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lartise helpful and I thank him for helping me doing that thankssss ❤️",
"date": "2026-02-09T16:09:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Laquietta! We're thrilled to hear that you had a great experience with us at Mini Mall Storage. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cef31ffe-cb56-4025-90ea-29f015be0057",
"author": "T W",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEant41AwSh_VTIkqbE4L5091mdIxCokjlkD5B8qkXTb3jlY_b=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Absolutely the greatest storage unit facility. Great staff, great location, great customer service!",
"date": "2026-02-07T14:34:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for reviewing Mini Mall Storage in Atlanta! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6cf5b6d2-dd17-499b-9abc-9be2b30a2208",
"author": "Malik Haynes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNPE26t4DOYWDYkqbAkyNI91x1PwbyMD1C1X847MXLhspmGkfy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Above and beyond",
"date": "2026-02-07T14:32:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Malik! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e327db6e-1b09-4b30-b621-420d03a9c24c",
"author": "Kyjah Skyers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWEakcVmtF2pJHCKfSCIBzD8mxaNbJ19tBO5mjpJjwE-dVtRyU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lartise was so helpful and kind. I really appreciated his assistance with getting my storage unit",
"date": "2026-02-06T22:05:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Kyjah! We're thrilled to hear that you had a great experience with us at Mini Mall Storage. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "165c4a77-7389-4f6a-9c94-85d7dbeb3a11",
"author": "Hannah Burton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrthj6F9AEpGkJ_RPcLKkOQI5dKwVxzqfuhA_YLvfjU8K2jG4=s64-c-rp-mo-br100",
"rating": 5,
"text": "John and Latrice are super helpful and friendly! Exceptional services and clean facility",
"date": "2026-02-03T18:03:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Hannah! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us at Mini Mall Storage and look forward to your next visit.",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2d995158-5739-401d-b90c-83ef251e6477",
"author": "Mario",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4TGBLZk1hSmgqdzcjc8_8iIOlUpvSkASvAiQbI4Ilc-kyBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-31T17:18:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1781199b-3b16-4b4b-88cd-f07036c2a410",
"author": "Pat Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjupeITNWp9qwsxjmKkeWHOJ2yTedEC-BlIFMOwNnlsD9n2g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-31T17:13:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-02-28T05:35:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0d9462e6-1d89-4b75-bc4a-2f0d1cd5cdc3",
"author": "Frederick Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkO81BinFcp36PbTz_6PzBJAHNZelp7rBFZB8VCASr7WWZ06rJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-31T17:10:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-02-28T05:35:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "13576b92-a276-49e1-83cb-602167d058ce",
"author": "Amanze JR",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYqRg6Zc9C7Du0-LPOLBL9PV__txqZpGcZ1S-VzJKYGre_2Ic=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very appreciative to John and Lartise for the help today! I needed to switch from my current unit to a larger unit. The process was seamless and efficient. I was even able to switch to a unit almost directly across from my old unit which made the move even easier! Much appreciative to the team. I recommend this facility to everyone in the area who has extra storage space needs.",
"date": "2026-01-30T15:58:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Amanze! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-02-28T05:35:21.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "df0e8553-410f-482d-a469-e13687f924f5",
"author": "Paul Stevens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeqOa87OlT0ou1_mEJ_Gq6-1Y_ZJy2PNvM4lAQX8krzvT0ifMc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Give John a raise. NOW!",
"date": "2026-01-26T17:44:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Paul. We're glad we were able to assist you with your self-storage needs. ",
"replyDate": "2025-06-29T05:35:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c975f5e5-7f82-4311-90e0-772c08108224",
"author": "Becky Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbk2X6KZQZFviVkWhJgFe_fy7yPVsAEHB2AaygVDtWjBTlBPnU=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just rented, but Mr. McIntosh at the front desk was extremely helpful, professional & personable. He was transparent about pricing, and the facility is very clean and accessible.",
"date": "2026-01-19T20:15:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Becky, thanks for reviewing Mini Mall Storage in Atlanta! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2026-01-29T05:35:21.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "d98cdb0e-28be-4d3d-a2b8-f05492346db0",
"author": "Tamika Terrell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8V_mLRhKOue9kZhnjdhfH4TSc1ZFGpnjGhwi_I9DyqNHsNw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The guy T was awesome at the front desk very good customer service thanks again",
"date": "2026-01-16T16:54:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tamika, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2026-01-29T05:35:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "017bb020-a6c3-4f48-be67-79bd8f4a9c4f",
"author": "Demitri Blanco",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGKLJVTBXiTw386qMnK_5AmQFMAvUWfq0_lSziBuJECEwD8GPx=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy check in with John. Space is clean and easy to navigate.",
"date": "2026-01-10T17:56:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Demitri, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2026-01-29T05:35:21.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d3c660c7-9843-4420-9014-9a2e61ebba4e",
"author": "Kait Whitenack",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXO9jYxG-i2LtTdSmsF2RfCnTv8hXdO8sjr6_9-rF3pOYa_vE0j=s64-c-rp-mo-br100",
"rating": 5,
"text": "John and Lartis are amazing. Great units & enough carts to go around. I thoroughly enjoyed my time renting a unit from this space!",
"date": "2026-01-09T15:35:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kait, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2026-01-29T05:35:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "37ec1e59-4607-427d-9a44-0e801fb52ec6",
"author": "Phat Produxions",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWjxHa9A6inpWA0nyAVGsp7QmrXIIR7yXp15dLD5I2mrtvNHD_=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-05T18:53:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-01-29T05:35:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8f322bd5-0b47-4a5e-9170-30b552ce0ab0",
"author": "Yoga By Safia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkQ4_y3AHFz3jHS_A-T4zeyjyMuKclnQsaMKVxFqeYqND5ia-H=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lartise was absolutely amazing! From start to finish, he was thorough, patient, and incredibly knowledgeable. He took the time to explain everything in detail and made the entire process smooth and stress-free. His professionalism and genuine willingness to help truly stood out. Mini Mall Storage is lucky to have someone like him — I felt supported, informed, and confident every step of the way. Highly recommend!",
"date": "2026-01-03T19:27:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2026-01-29T05:35:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0ee9c410-1fc6-4d02-bb53-33fe78dfebb9",
"author": "Autumn Hughes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYvkFwIFl9CtkTwtf_6hoIeBwczxmNOZ124-Et2tu1vt2ma73JSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My customer service experience was great. John was my customer service clerk. He greeted me with hospitality as well as he accurately answered all of my questions and provided me with the best information to help me chose my unit. 10/10. Highly recommend.",
"date": "2025-12-23T16:10:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Autumn! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-12-29T05:35:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6f6d134a-e109-4858-8ae7-9f99390a1181",
"author": "Mike Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyYbZZQ1YKLBiKEHyPWPOI_xOBMddi2QwRGabOgZQd9bMGsGk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome experience getting set up. I appreciate all of John’s help!",
"date": "2025-12-23T15:12:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mike, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-12-29T05:35:21.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "742d8ff3-b8c6-4fbe-86cd-4fb6d24ec9d3",
"author": "Chantri Farley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvM5DM3k0PRZyaKLj7JIvnlZT_qgnMZ_zyKQfkdWRHP6PRMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleasant and understanding. Welcome me in with open arms.",
"date": "2025-12-22T21:13:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Chantri, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-12-29T05:35:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c364b578-7da5-4bb1-b9bb-f01e52a205b3",
"author": "Reginald Washington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUxjRU4SEt00CFFMITVbNQhIzqNLe-T8p-0GbPhX9ekewcYA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-20T15:40:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-12-29T05:35:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fb6a1a94-923e-4222-ad39-64d9565edfb3",
"author": "Ben Huyard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeIUuLEVVLDPbqgTBcnsP7M6-Kp-W1AblcLpyEQ9inawpV4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage option. John helped me out and is very kind and accommodating.",
"date": "2025-12-20T15:16:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ben, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
",
"replyDate": "2024-06-29T05:35:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5de9d82c-34da-48f7-b57e-65d8f954a35a",
"author": "Yasmin Pearson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7DI5BG-4n_bjKxgaHEgoLQTbUSNPGVCLugizUXWdTWAyKgZjrPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience renting out a storage unit on the fly!",
"date": "2025-12-10T18:23:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Yasmin, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit!",
"replyDate": "2025-12-29T05:35:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ff603286-9f48-41e2-ad43-9b074b811905",
"author": "joshakeman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9e6QpCPQ8rV1Dp20YlPYFPTHRml24mc66ju3thaPVtMtB1is-=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was very friendly and helpful!",
"date": "2025-12-05T21:35:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-12-29T05:35:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "40b8b670-5620-46ab-a63c-bd47a95d74dd",
"author": "Favored connections llc",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIs0iWedSOzyYp7DJuyrwLV7poz4ICh3QC5FPoYaNOXN32ldA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience with John seeing the units and getting signed up to rent. Pleasant atmosphere. Clean units.",
"date": "2025-12-05T18:47:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-12-29T05:35:21.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d879512e-e80c-4591-b9e7-4e870a46deb3",
"author": "Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0LugLhF7E7uirblWdfurEz5-XbS8RRciB4bPWw5ZrWZTeuQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "These guys are truly helpful, friendly and honest. Lartice and John, were exactly who I would want running my front office if I had a business like this. thank you Mini Mall Storage on Morland!",
"date": "2025-12-03T21:28:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Scott! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-12-29T05:35:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fbbd13aa-35ca-49df-9fd7-203ef47b0ea9",
"author": "Popo Halphen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVizVD1TdRmw2AIlec4zjBboCkms6smJ-NkPAZwMwlXLEfnr_5PcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was great!",
"date": "2025-12-01T21:10:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Popo, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-12-29T05:35:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f61987a0-3ff2-417a-a96e-4f88d54aa307",
"author": "jasper maddox",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaOd6t6kJd1e5yATnHwV3VVVluycEa-apGwczUkgeaE9UJmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service",
"date": "2025-12-01T19:39:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jasper, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-12-29T05:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6e9992ba-2bfa-4d73-bbec-ca2fe1fc3a9b",
"author": "Ms.Tebaddy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUlwnlZLv7HXvQpZ_6nLn9u2Xa0NbmIiEjIM8WT8WT2JbWJqTG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy , simple",
"date": "2025-12-01T19:39:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us at Mini Mall Storage in Atlanta and look forward to your next visit.",
"replyDate": "2025-12-29T05:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f15150d1-fe19-45ab-829f-69af301abb1f",
"author": "Crystal Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqR0BTBsWk94VANFMQLUTw9YaBGAsp0TuqLIm7QkpHYcOoeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was very pleasant and quick with getting my van rental ready. Thanks so much for everything!",
"date": "2025-11-29T05:36:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Crystal, thanks for reviewing Mini Mall Storage! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-12-29T05:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7b6aa14f-1ab2-4a68-807b-2241f492b65b",
"author": "Randy Maxwell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiqDOFMbd519JrXXbJDCLuxQfEUqLvF9HWgUj-0a5-rdOg6wTR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Five-star service at my storage unit! Shamil Thomas made the experience seamless. Her expertise, attention to detail, and helpfulness were exceptional. I'm grateful for their assistance in finding the perfect storage solution. Highly recommend!",
"date": "2025-11-28T20:12:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Randy! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future! ",
"replyDate": "2024-06-29T05:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "af13fb28-1107-4497-9dfb-c72ed643ed81",
"author": "Bernard King",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_GSjUGrXMu1UfrE4moDbZHQmGk6--HpdqdUM2yz0MtR61Jg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful experience",
"date": "2025-11-26T16:12:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Bernard. Don't hesitate to reach out to our office if you ever need anything!",
"replyDate": "2025-11-29T05:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "51c0627c-5fd1-4945-b911-00b9fe8c478f",
"author": "Matt Pinckley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAh0E5EqbU3mx8mgByuRmYq9A_oScE0G9ii2Yp9u8GLyvQt8qM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This storage place is very modern and clean. John the manager is very friendly and helpful. The best storage unit I have ever rented.",
"date": "2025-11-23T18:04:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Matt! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-11-29T05:35:23.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1f787c46-c38b-4fa6-88c1-d5bca677480d",
"author": "Daniel Wessel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtIxHHpkUj7feDqzdZz_7RSYufbTLh0JCWxeQEn5LOUJNMYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "So helpful and found me something I could afford",
"date": "2025-11-22T21:24:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Daniel, thanks for reviewing us! We're happy to know that you've had a great experience with at us Mini Mall Storage and look forward to seeing you again soon!",
"replyDate": "2025-11-29T05:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4a90561c-34e2-433f-b0ab-7aaa81b7ffb3",
"author": "Nesha Dobbs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcrCBqsI8qV7Bp5WP8J30mWK-kl25Xth4vc9FKFZf2FJrymA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Johnny bam is great customer service!",
"date": "2025-11-21T15:42:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nesha! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-11-29T05:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "47c47729-a968-42ca-9a3d-ca29ab21584b",
"author": "iam Poookiee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrhKsVgp41__ozkrSKpp28UF5Jmc_RFYwO84I4YKipTl_GOZ-d=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-17T19:25:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-11-29T05:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1ccbc10b-7a67-4605-a1b4-177cb4f6915a",
"author": "MJ Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIia8l9C2yBox5SPzUKX7SdYZ2A5hRS7qmMqS7ZKhsQ6JQdLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from Lartise.",
"date": "2025-11-11T20:59:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Don't hesitate to reach out to our office if you ever need anything!",
"replyDate": "2025-11-29T05:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dda2eaf1-3e84-4165-a334-66b5b07d2801",
"author": "verna jordan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsSkms96kkoIs6dgXJoGi87xvvwUKjmE1Ip-r_Kt0z8vUuxTU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lartise at the Moreland GA location was absolutely amazing and made this process for me so smooth he remained professional the entire time and showed me my unit to make sure i was satisfied with it",
"date": "2025-11-10T15:40:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Verna! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-11-29T05:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0545aac4-0977-46d8-af74-1becdb3943e2",
"author": "Makeda Edwards",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTZa2BMXhJvlqG88qj4mEw9Ni3mqnmiNp76axBZnW-9M18EA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Update! This location has class A customer service!! This time I had the pleasure of being assisted by Lartise. He is extremely helpful, friendly, and knowledgeable!!!***\nI went in to rent a unit and John was the agent I had the pleasure of renting with. He was friendly and knowledgeable about the services and units available. The location was well kept, organized, and well lit. I would highly recommend this storage location!!! Thank you John for all your assistance!",
"date": "2025-11-10T01:33:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Makeda! Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-10-29T05:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6a15aad7-c2d2-4bdb-84d8-adb37513c160",
"author": "Marcus Quettan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4OLRrt8jMkPPxC2OyYvYqP0U_Y020NP3_7VAZn4odr4QICQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-08T17:05:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2025-11-29T05:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "efa5d54a-f487-44aa-8da5-d8f7003cdbfb",
"author": "michelle r moody",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK83PraZxQVHCz8RJ1i3O6kP-mCHeUtT20oEH_NkHshEPL2ig=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-08T16:45:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-11-29T05:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "448a3ca4-41bb-4b3e-8507-54d342b5922c",
"author": "Doreen B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNmALSb5Uh7yJNTehcfn7suhSI5iiOZREu9_dtQ3qhOeYCCOZ4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lartise was very helpful and kind.",
"date": "2025-11-06T15:32:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Doreen, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-11-29T05:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5354cf7b-7834-4b01-a25f-cf6a37038eb9",
"author": "Brent Huff",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCIdzxBcXlPlNG-9N-dYrILl0YZ3zqGda092CUtBRpTYheQzUJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great team!",
"date": "2025-11-04T18:25:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brent, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-11-29T05:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "11fbb450-5f9d-4dc6-be68-1449931e577f",
"author": "jerrica Baynes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLU8a-rXxEf7rgslIEovFwfSiHactMHtR4S66OUD6WPRAR3ew=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was very helpful and very informative and he help us a lot and we definitely appreciate him.",
"date": "2025-11-03T19:03:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Jerrica. Don't hesitate to reach out to our office if you ever need anything!",
"replyDate": "2025-11-29T05:35:23.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "da66f3a2-ed19-46c6-a38f-400c9ed96b22",
"author": "Tangut Superior",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJw3qTupNzG90ETCb4ReV2TG6yr12S7hw_1GA9KJB6Q9hifAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, Lartise swas the best. Professional and courteous.",
"date": "2025-11-03T15:06:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon!",
"replyDate": "2025-11-29T05:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8221953f-89d7-4809-b021-16656a589af2",
"author": "Leon Korsak",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5WFWvIl82uf6Qc3nOTloPSq4TB8XDyTnXF_Tf-ydfNJWXS00=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Superb service by John and Lartise! Professional, thorough and full attention given to my husband and I. The process was explained with compassion and intelligence and we are forever grateful.\nSincerely,\nLeon and Diana Korsak",
"date": "2025-11-02T19:30:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Leon and Diana, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit!",
"replyDate": "2025-11-29T05:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d0a45b6d-2602-4413-aebd-0f9719d5f0a6",
"author": "Laura Bryant-Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwhwZYZWajuvBNz7mgW9IKWV9vSqFe8Hy3pmnCNKeAjdCDCw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I like the cleanliness and the security of Life Storage on Moreland Avenue in Atlanta Georgia and I was just helped via phone call by a Nice gentleman named \"John\" I really appreciated his help...While I like most things about this Storage facility I would just like to say that the prices are a tad bit steep! 😬 And they increase about every 6 months! That's difficult to accept but they do keep My things safe so I'm guessing that I have to pay the price for a safe and clean facility! Thanks again for your help John! I hope that they will lower their prices in the coming months, although I doubt that'll happen! Fingers Crossed though! 🤞🏾 😬\n\nUnfortunately there was another increase in price 😕 but the Manager \"John\" broke it down and explained why, and he helped Me out with a one time discount and I appreciate that very very much! Thanks again JOHN!!! 🙂",
"date": "2025-10-31T23:47:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for bringing this to our attention. We understand your concerns about the pricing and we appreciate your feedback. We strive to provide a safe and clean facility for our customers. We will take your comments into consideration as we continue to improve our services. Thank you for choosing Life Storage - Atlanta.",
"replyDate": "2025-06-29T05:35:23.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "a455afc3-f3e2-4f7b-aa67-02b3040913b5",
"author": "Marcel Cottman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjnL1YFzB-H47WzToTHs25BcuSwacC3L2OVJjpQDrq58JUlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chris was very helpful in getting g us set up for our storage rental.",
"date": "2025-10-25T19:31:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear that Chris was very helpful in getting you set up for your storage rental. Your feedback is incredibly valuable.",
"replyDate": "2025-06-29T05:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "75447947-7f4b-4d5e-baa1-9c01fef32ff5",
"author": "O.J. Montgomery",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9t8gwWw6rhHFWvpygl3FqYyJQopHZqy9vDOa9J5H8D2czFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "John provided great customer service and made the process a breeze. He made sure to be clear about all of the fees and penalties for late payment.",
"date": "2025-10-22T14:42:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Don't hesitate to reach out to our office if you ever need anything!",
"replyDate": "2025-10-29T05:35:23.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3b1fc642-a831-4172-93f5-2c784514bd03",
"author": "K D",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlGMXe-p88ajxih3E3PHplzm779sWgQH-WICLPSYjv4Gw-1d3o-A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "John and Lartise are amazing!",
"date": "2025-10-20T17:18:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-07-29T05:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a49c161e-47a6-49a7-bf80-eec0e2cbc186",
"author": "Jake DePasqua",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-uwnMV0kUejOVSwwaSovmSIWoSFApxOHSeaIPGG8tWC-0pQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "J is the man! This is my second storage unit in Atlanta and was a complete 180 difference in experience! 10/10 service, super helpful, and went above the extra mile. 100% recommending to others",
"date": "2025-10-17T19:38:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Jake! Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-10-29T05:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "58f828c7-7a58-477d-aaa6-ef0c6326f51a",
"author": "DEBRA Fcp",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVh8nUxn41eILogxSNG_v0ccnVo2cyL1QiFzjZKT5QO6OeRSf96=s64-c-rp-mo-br100",
"rating": 5,
"text": "Spoke with John at Mini-Mall, and he has the best customer service attitude I have encountered. I would recommend this place to others. I've not had any problems with this storage facility, ever!. Keep up the excellent work John.",
"date": "2025-10-15T14:36:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-10-29T05:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aff4f0d8-a8e6-4f21-bd52-42be0a7a047e",
"author": "casey williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDydGZqq_kIVbwjDRXS-0GZdHa50nqxmmcKWI9pRFUaz9YfhAx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Professional, easy, clean. Great faculty and management. Love the new management team they are active, professional, and professional.",
"date": "2025-10-14T16:41:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Casey, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit!",
"replyDate": "2025-10-29T05:35:23.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a87d93f0-aebb-4059-a733-8b5437defefa",
"author": "D Out",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpenSZKJwiep9IEoGarQyt2wJlqnTm1WLzR3F2ZVk1TxIIVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was great! Made it a smooth process!",
"date": "2025-10-11T21:06:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-29T05:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e0a76977-7477-4c42-baf4-bf9cf4fd035e",
"author": "B B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJnZfQ-ws3Y-iomcPALh06bfgu-51af20ZB0PuwtcrOsSpjg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "John was very helpful and provided several alternative options that better suited my requirements. I appreciate his assistance!",
"date": "2025-10-11T18:44:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-29T05:35:23.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "417fc021-90b8-42e7-814e-44c92babd10b",
"author": "Qnest Q",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUawf41S_Mht4xZ0l_8aDlCsybzc-IU1LUwyRmkH2nR-PCQp0PM=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was absolutely fantastic, prompt, and knowledgeable throughout the process of finding a storage unit that best fit our needs!!!",
"date": "2025-10-11T18:24:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-29T05:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "14de3853-2d23-412f-bbc1-9121f1384607",
"author": "Mikey B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1VwQeAqs6wm0yl-qEcaBkqWXuRrgefTL2vtAwpZKrbxLZsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Visited the storage today. I'm new to the area and wanted to get some pricing and check out the property. Great experience. Lartise was my rep, and he did amazing job giving me information and definitely selling the property. I am currently preparing for a move and was looking for somewhere safe, friendly, price- friendly and clean. I found just that today. Will be back soon to rent. Great start to my Friday.",
"date": "2025-10-10T15:26:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mikey! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-29T05:35:23.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "8e1d2fd1-1303-46b7-b00e-85aac05eeadb",
"author": "Cave Man",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmWEGzDCMvofeH11lvS_2h1duYQm7JNo6HEW7kRKC_THHKSxk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facilities! Wide walk ways, Dollie’s for your things, and elevator access! Really enjoyed the experience",
"date": "2025-10-10T15:07:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-10-29T05:35:23.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "592961d0-cc8c-41b1-b74f-4db1c8206194",
"author": "Sylvia Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPHdy_Lo71ISbOeo7z5ZgZTpmBEWqEgargONXIrVsj_BAeWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "John is.\nAn extraordinary, excellent worker.I would rent to many malls any time.I would advise it for my friends",
"date": "2025-10-09T17:52:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sylvia, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-29T05:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32bd3260-0a02-427c-b78f-b1d430b2f850",
"author": "Bryant Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpYNqBeEBwkN-K1d9ELR3kYjfEeea8fz2fw1kzekWeOq-1=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-29T22:01:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2025-10-29T05:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "676321df-cc8a-4205-b900-72b7981629db",
"author": "Coach Ky",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkozKceFJQuDle0c7H8NHBm3ZR4ISBUtL9CFOt7mB1nGfJ4uEK=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lartise and Mr. John were the sweetest!!! They made me feel at home during the tour & clarified everything.",
"date": "2025-09-27T19:37:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-29T05:35:23.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "16ea8f6e-1435-4dc3-9e97-e19882eba613",
"author": "WE Skorick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIam-_41uJ9-Zt9gVMHRUMcG-xlvh1ppd2SM6KsL33WkZKKfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jon helped us out through our move out. Just been a wonderful experience.",
"date": "2025-09-26T21:53:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-10-29T05:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a8858a46-9e05-4d5b-933a-4ea2ebfd5bee",
"author": "Nicholas Groetsch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVCX8QVOY5JJxRds17tLFUQll8DnP1KEPTktHw4Ej0Rz3s9dau=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-26T21:49:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-09-29T05:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40f9664e-2f88-41dd-b501-ff87815762bb",
"author": "Always Blessed",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgC9BAA2jy7xtNJ1qzF7wzT8LZZ10H30Ry4b4_h11CtYYELQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I truly appreciate Lartise he made my move in fast and safe. Mini Mall storage service offers cost savings, enhanced security, and simplified convenience through features like transparent pricing, reliable access, and secure units. Thank you to the team on Moreland",
"date": "2025-09-26T15:17:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-09-29T05:35:23.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d4bc3a7a-54c5-49aa-b0ed-76f97abe5bd8",
"author": "Andre Murray",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpih77Pc1WO74fnRrn2YE4mNiq3CuiKz5mfqo-hkswlvGQf80=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-22T14:06:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-09-29T05:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8b4accd6-ffec-4f52-8bed-b979387fbfa2",
"author": "Ritchie Mac Records",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDkmtHTrCmQ2zejM6KsOJmhZso14o3Kwlte3W5jdh8N30_fU_M=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-17T14:29:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2025-09-29T05:35:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fdea2ea0-db4a-4c71-8e13-4065deb8b01d",
"author": "Henry Hansen OrionMoonStudios",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0dsH2XNzqgq-QRo_rQj191oHhG4cqAh5cEjGxzcSFoqhybHvP=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "John was extremely helpful, timely and professional- simplest rental process ever!",
"date": "2025-09-17T14:02:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Don't hesitate to reach out to our office if you ever need anything!",
"replyDate": "2025-09-29T05:35:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cedc03ef-7cc8-4c1a-8907-b3b478cd1e97",
"author": "Crown Development Solutions",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfw-0jB9GmQiBpeG7NsDOGtgS_qRaaIycdyutBMBVaDC0FOVbM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-16T15:53:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2025-09-29T05:35:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "be301eeb-a92b-41e5-88ee-54e76229eecf",
"author": "Devlin Chevalier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiLCH6zT55F7l0HodJBjpK4B4IQAFBi1h-DxLNsZsmYqY2uw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Professional and helpful",
"date": "2025-09-15T20:58:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Devlin! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-09-29T05:35:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "646e903c-359f-4f51-a31e-ea1f1970a63f",
"author": "Pretty DrunkGirls",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFgPqzdLJmDl_vz0D1y4_5kiHYO5HW3Sez7EEWrVn3bnv5=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was super helpful, kind, and sweet! I really enjoy using mini mall as a storage. I truly recommend this location. Everything is seamless. Thank you 🙏",
"date": "2025-09-09T17:49:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-09-29T05:35:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7974faee-37c6-4059-a7c1-df44a3a2f328",
"author": "Katrina Hicks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvwM0ynrcPwh-ZbkhTpb_HzhVBwiLqFwOqQxNQcQ431607QA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Smooth move in the only problem i had was the elevator wasn't working",
"date": "2025-09-07T17:01:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Katrina! Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-09-29T05:35:28.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "61bf93f8-93f8-44e1-8c9a-e93704c6dca5",
"author": "Taylor Huet",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKXZ0_uNMDoZJYNYc4VQ5KsjOT0OM0SDBEdMraMep3536Ztrf1-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Got a u-haul here and they were great! Very nice and helpful. The u-haul van was the nicest one I've ever seen",
"date": "2025-09-06T17:07:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Taylor, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-09-29T05:35:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "90e206bc-7e85-4146-be9e-ad8bf354740b",
"author": "Kelia Tolbert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9egLhK6jQ-L_xJvODyfC1kOrPCRaSiQ1RxXbcDlKi11T6pw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rhonda was very helpful she went over and beyond to make sure I was completely satisfied. She had patience and should me the difference in the units amazing and wonderful employee",
"date": "2025-09-06T16:15:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Kelia! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-09-29T05:35:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e7fddf3c-db9b-41f9-8fc5-a177d46429d0",
"author": "Brett Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUbR-JDM11hEBa5mSc07quj_NU9YN_L7U5sZLJU8qPY96uHFka=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience having John answering my questions regarding my multiple units. My invoices looked different now that new ownership has taken hold. John spent time with me working through my concerns. We came to an understanding and I am satisfied going forward.",
"date": "2025-09-04T17:01:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with us. We appreciate your feedback and are glad to hear that Voindi was able to assist you effectively.",
"replyDate": "2025-06-29T05:35:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "53a955b2-5b6c-4dc5-b108-3c67147acd74",
"author": "SWEET TREATS FROZEN DELITES",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKa8gHNFVoU2X60SvHZFi1lZrgZFE1h0Lb0tcZOVbTH71kWrw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Experience, Exceptional Customer Service. is a true professional, Lartise represents the Mini Storage Brand well",
"date": "2025-08-29T21:38:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-09-29T05:35:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0c6eaa26-22c5-4d59-8f77-dcd2cfeeddf9",
"author": "Alyssa V.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJHdieHC6ienWTJWrOSenRBTyPH7ZjFy_wp43R5a8cGHjjvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "John and Martise were a pleasure to work with. They were both so knowledgeable, kind, and helpful. The storage facility is also very nice. I highly recommend it. Thank you guys!",
"date": "2025-08-28T16:14:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alyssa, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2025-09-29T05:35:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b0b2375-1079-49cb-abab-8bb40e95cc90",
"author": "Roni King",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDrmPRta5Yh426-TwPEaauQfXhJfB-YVg_gxhHHmKCnhRKrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chose this location because of location, cleanliness and because the staff was always there (unlike the other four that I got quotes from). So glad that I chose this one. John is great.",
"date": "2025-08-25T21:06:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Roni, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2025-08-29T05:35:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e4f82fbe-ebe0-4da7-9352-18a73b1af571",
"author": "Megan Mason",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzML8OpeGX3xvGM8zIFGLftBnnfGrAEvvLNQ2PuSzv-bP0QA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience with the gentlemen helping me get setup with a rental unit! They were kind and helpful in answering all my many questions. Would recommend if you’re looking for a place with affordable rates and good service",
"date": "2025-08-25T17:36:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Megan! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-08-29T05:35:28.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f6f044c0-f162-4fcf-bea4-e1d093291dc1",
"author": "Chris Nik",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8lRlHQ0FqjRfPkyvmCLd7SuWkpjohCjm4-XFMfV1viFjrh3Xr=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was very helpful!",
"date": "2025-08-23T17:21:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chris, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit!",
"replyDate": "2025-08-29T05:35:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "011108b0-74c1-4205-9cf6-8a0e9959d5a0",
"author": "Myles Cardenas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5Yt-eCElx8evr8pj7bHnWNfRMoEDHFe_C9L9OlaAPt_OHVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience touring the unit! Very simple and easy. Clean facilities and easy access. Mr. John was a great help!",
"date": "2025-08-23T14:53:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Myles! Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-08-29T05:35:28.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "0c79e8d8-e640-4893-bd5b-9fd646283ed7",
"author": "Johnjohn Gray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWTtECm3UIATjLp6DCQo-jRMykV-Iy-dbvDdwh445XvTintA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr John was very helpful helping me with getting my storage i recommend this place if anybody looking for storage",
"date": "2025-08-23T14:49:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi John! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-29T05:35:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5abe45f5-1629-4671-ac63-abdd22893498",
"author": "Suzanne Leon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpw4BpxjWJ00ozHhij4ErtMZtFUAK5WHhqez_gNy9ReakbkdKl=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience. We went to view the unit before I rented. The space is clean. The office staff is warm and welcoming.",
"date": "2025-08-21T18:01:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're excited to hear about your great experience at Extra Space Storage. Thank you for sharing your positive feedback!",
"replyDate": "2025-06-29T05:35:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "42ce03cc-c261-4728-a46b-e2d5cf32f075",
"author": "Vanessa Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpAIBxYbLZgOWRGofGVgaYtLsvDLDPecP4B7xsPQv_mnFe7V0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-18T20:28:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Vanessa, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-29T05:35:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b6e01e70-9d4f-4afa-905e-0c68fbbac541",
"author": "D.M. Rodríguez García",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVCtcRoU8G_TETfAsAT-eCIi8ami9NR228cb2XrHcXv_UimnrX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lartice McIntosh was very helpful. Quality customer service at this location.",
"date": "2025-08-18T17:27:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-29T05:35:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "88c8a372-dbe6-4cc1-bdad-987f53722e09",
"author": "Leonard Gray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlC2_YCBH4nHTg82b5ORlf_1Fz6goxlVWgjOoLCFaS8CRUxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-18T17:16:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Leonard, thank you for your review. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-29T05:35:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d14c0f66-3ff0-4646-aed0-bd0bc73f395b",
"author": "Apollo Gott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDJQgE7DizxdjTJQLsFMxnr9zJk1cd1gAInhBztoIWroueGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service! I am more than please with my experience renting here!",
"date": "2025-08-16T17:52:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Apollo! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-29T05:35:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7cf02d8a-8c2f-4165-ad2d-623559527a0b",
"author": "Celeste Tennant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUK-UpqnEpTNZRgoDk0K4mXKp1MwSolbMd3a9bNpOQDNK6IAks=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great and friendly customer service",
"date": "2025-08-16T16:28:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Celeste, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-29T05:35:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "12106035-3419-4af3-8047-1c369fdc3e45",
"author": "Linda Avery",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUl6hj6q13meQt73EDWnLgESodmKt1enelqxzn1OXKmYMKgodd-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you again for the gentlemen. at the storage who worked their helping me with my account.He was pleasant and very nice.",
"date": "2025-08-15T19:30:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Linda! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-08-29T05:35:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "94dfe4e7-4b72-41d7-b5cf-53832c25b802",
"author": "Gert Henderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURgY7xy8DaFd1oZ_7NsKMnEYH361tnkmh6_tW5MoGp1HMbD5Fb=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was excellent with explaining the process of the units thoroughly with me. Thanks for outstanding patience.",
"date": "2025-08-15T13:21:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Gert! Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-08-29T05:35:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5fb416a0-ec6e-44a0-b6f3-512e21c75f5c",
"author": "Valerie Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIue3tX4aVQkOVC9NyIHUrkxcmv4cX5YQ55qO71T_TG5JdhJJ4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lartise and John were so helpful this afternoon. Sign up was super quick and easy. Facilities are clean and well lit. Highly recommend!",
"date": "2025-08-13T20:50:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Valerie! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-29T05:35:31.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d90c2638-363d-4223-aa72-9c98f1f8be8c",
"author": "Cleburne Workmaster",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrFGEOL0iF4e16A2WbtXl58IEVEWAvbjTnYINANveY4FDG_a0=s64-c-rp-mo-br100",
"rating": 5,
"text": "John the store manager is excellent! Great storage spot!",
"date": "2025-08-12T21:16:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive review! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-29T05:35:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4c9cc0f0-c023-4662-bb5f-8ad85a498d01",
"author": "Luke Christopher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkBmnJ57uVHLdUy2PQ8SSYBR9czdHaU_z0ZI1GwKPFt29htw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good a/c unit inside . Clean & reliable",
"date": "2025-08-09T20:38:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Luke, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-29T05:35:31.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9183124f-6f13-48be-8b49-3958f220a2cb",
"author": "Lynda Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5CArxdoqRghwSxwCD8AyRxM9iPQyFXfAR9BvRCMt72KMB8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly, professional, helpful, knowledgeable and accommodating.",
"date": "2025-08-08T18:33:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lynda! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-29T05:35:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cfac7b4a-bac0-40b1-93cc-2477e3b0907c",
"author": "Kisten Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcSe4uPdSBLC7-vD0PdhBmgGJ1Yai63kQJv5ZJrceS9eVOyQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-08-08T15:24:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled you had a 5-star experience at Life Storage - Atlanta, Kisten! Please give us a call at (762) 222-3649 if you need further assistance with your storage needs.",
"replyDate": "2024-06-29T05:35:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "56fb0dd1-f57a-4d13-be39-cd18976d25e7",
"author": "Jamill Payne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdbRZ_QWYHsIFirP7DczP5CJC13S6m4VXTsyKSlrV78nkTD7kH=s64-c-rp-mo-br100",
"rating": 5,
"text": "John booker was very helpful with a payment issue. Can not thank him enough",
"date": "2025-08-08T15:19:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Jamill! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-08-29T05:35:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "648e511b-8c3d-4789-991b-d9da51601e64",
"author": "Shelly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbliVePKolNcTrV9nJ_Tdqea_ZarKxn8LLo8-ZB9THwSSqtg=s64-c-rp-mo-br100",
"rating": 5,
"text": "John is super helpful today. Great customer service. ⭐️⭐️⭐️⭐️⭐️\nUPDATE: Laster in the day as I was finishing up…I lost my phone and he was helpful again. Thanks John. 🙏 I appreciate how you go above and beyond! 🙌",
"date": "2025-08-07T17:26:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Shelly! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-08-29T05:35:31.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "2e2e83b8-e24a-4359-9ad5-d7c36cc411fe",
"author": "CleTina Sellers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHBTJzqjBWXtdi7tqRvU8WUcAr7GTMboKCpIcC0gFKQWmBLzVKBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "John is sooo helpful🥰I truly appreciated his kindness on my visit today!",
"date": "2025-08-07T14:08:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-08-29T05:35:31.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "8dcb0c37-0de3-4b82-8201-dab2ba797661",
"author": "Conner Collins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqXHGliRoGc0mNqaZD8vvBe89TX4eOt_MD6QkXziTW1QI8Rglh=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jon was a great help!",
"date": "2025-08-06T19:46:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Conner! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-29T05:35:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b8dfd152-92cb-48ec-9a3c-b5e3b8bafdf7",
"author": "R W (Va’s Finest06)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKtcPnhn8T9TbFlutcJuXLQ7Vu5vFBWbj0WjR33YSDYdEBvhVEKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was extremely helpful and knowledgeable in assisting me with my issues and/or concerns. I would like to thank him for going above and beyond.",
"date": "2025-08-06T18:33:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ryan! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-29T05:35:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "74055fdc-56f0-4b26-b4b6-e7de86d5b1af",
"author": "Becky",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwuGuAW41MhXDmdSrIix05fSVfTw8q5y05KQE-9ECCaxFo6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was very helpful! He went above and beyond to help me out today! Thank you!",
"date": "2025-08-03T20:00:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Becky, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-29T05:35:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2442ef85-dc82-46d2-92a0-e08327eb88e9",
"author": "Aaron Sibley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrWe4um_lQ3KyenJWQj8oDTZnmDpGa0BP_e1SAqFejTXCfnwI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy check-in great service thank you",
"date": "2025-07-31T15:11:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Aaron! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-29T05:35:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6b7a38cc-c6a5-4995-bfff-5e77f413ef50",
"author": "Mark Graham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFqPw1CSkRePErP7OVZh_sGTxwDI6SbEoeSTQ7fvAaVELgnbmV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "John excellent customer service help me transition to the new company very politic knowledgeable good man",
"date": "2025-07-31T13:32:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Mark! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-08-29T05:35:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3b06e2c4-1263-4220-b909-c8489780a8bf",
"author": "Janet Peters",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOJ7MQx8CqTbn_ukbouEdMONMbvEG_cxhrSOSH7fM-rNXw1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rates are reasonable and fair !! Team explained everything",
"date": "2025-07-30T21:15:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Janet! Thank you for sharing your positive sentiment! We look forward to your next visit.",
"replyDate": "2025-08-29T05:35:31.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "a7d2b676-e3cc-45ca-9951-512bc8c1464b",
"author": "Scrappy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8hel1eQF3l9PMYidZCziWYSd8-vbkPiZktEmtLBNabm2MfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Julie was so sweet in explaining the switch over",
"date": "2025-07-30T21:14:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-08-29T05:35:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "be0bb115-846c-43bc-945c-fea1a430f213",
"author": "Lux&lavish",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRL3oFBmGTcOP17FoiCme-R4v7Zwk8ZzpsPbHDsdR0wvdwhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "John is absolutely wonderful she was a great help",
"date": "2025-07-30T21:13:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Don't hesitate to reach out to our office if you ever need anything!",
"replyDate": "2025-08-29T05:35:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18edb7d7-e19c-4627-818d-c8cdd6d3fa87",
"author": "Jon Isham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZXRr55aAhe8ilTNdVCFzbgTtTV6cR8AOcq0_2GyCJmA9YtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was very helpful. He answered all my questions quickly and had all the information I needed for the transition to Mini Mall Storage.\nGreat personality and friendly.",
"date": "2025-07-29T15:22:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Jon! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-08-29T05:35:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6a53fc39-3763-4a7d-9141-a00f9ead4cd8",
"author": "Ryan Monolopolus",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgjMYzEIsfcwxFK-ZdDw0FmEJuTYGJc6fEMzo8roUbgJZ9CMHi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jon was fantastic and helped me out!",
"date": "2025-07-28T20:08:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ryan! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-07-29T05:35:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "692fffba-48b9-4031-9776-07c172d9f693",
"author": "MyBarber Cherise",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOpy7cHXZP-WKvl98jTWTR5ij_jc3sY0g3kxY_LRGxNE0nmYs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice and very helpful",
"date": "2025-07-28T15:39:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-07-29T05:35:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fe721318-f53e-4304-a9a1-dfd37e64fedb",
"author": "Rebecca Weil",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmf0YtFL5eHaAZv2gy38WI2ShYB5JqcLSTYC-KmlwebGln0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was very kind and helpful when getting my new storage unit. Made the process quick and easy. Very clean facility.",
"date": "2025-07-26T19:28:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rebecca, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit!",
"replyDate": "2025-07-29T05:35:36.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c02f1399-82a3-461d-b770-f0175021993c",
"author": "Jason Timbert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUCBq-ax-VhhyvMZtr-th8UmeyLXv8kJJniM4sOhUnyWoOIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Superb customer service. John is outstanding and has great attitude.",
"date": "2025-07-26T15:16:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Jason! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-07-29T05:35:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "08fb8c07-65b2-4e17-9d89-384827779ee8",
"author": "Artavius Love",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmp7y67H3b5jAO0AXTqdGcqubYfHcjrZpWBDgVzuCJ2gXmLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-25T13:46:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Artavius, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-07-29T05:35:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6724aba4-bad1-4d53-9ce5-302067cd05fb",
"author": "Maya Palmer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMt32QDZiWVLEEwi2cmNXrmK6CPK7UmdZ5K6psn3_Tw8JXIOaZ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is by far the best storage unit I’ve ever used not only is the location convenient. Mr John is extremely nice and so helpful! I would recommend this place to anyone! Definitely worth it.",
"date": "2025-07-22T17:14:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Maya! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-07-29T05:35:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "602ab599-ec0e-4ef5-bcfd-2263d78af5e0",
"author": "Annah Lyles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4EANpLW8KDp5eflp2dxzc1vqfCVGiglOp94v_t8gmzH2TXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "John has Great customer service & the facility is very clean!",
"date": "2025-07-21T19:00:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Annah! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-07-29T05:35:36.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "48c7438f-502b-4b01-b9d8-b25d45cd4a5b",
"author": "cynthia platt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWc9vGuwMRMb6Z19NIk8rnme58w1HB74X0feljG6tmCxlfsWx5ypA=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was a excellent manager, he's help was tremendous 👏",
"date": "2025-07-21T13:27:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cynthia! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-07-29T05:35:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5a17a1a0-00b8-487f-9921-5b8968493c6c",
"author": "Nakenya Mcdowell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVW5RuGsrPGPhlf9xv1cEFGciSwZ2FE6nRFvrTo2t934heeehS8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice facility and staff. Very clean and courteous.",
"date": "2025-07-20T22:28:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nakenya, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-07-29T05:35:36.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a9b32568-d3f0-4d15-8c82-ecd1db462b3a",
"author": "Hersh Patel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9JG4uA2UMwpWF9OgclyzPF4HGTvAiTkv--iyA1d8Hdxg7=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-19T22:02:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive review, Hersh! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-07-29T05:35:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0530a5e1-23db-4f75-8191-c272b378b9d0",
"author": "Leon Cohen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxQZ8faWf3o0rZb9pjqUjVDA4bKd9Wi2qyhO0b0EMnQAaOuek=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was excellent in customer service. He was very helpful and accommodating. I would recommend Mini Malls for your storage needs.",
"date": "2025-07-17T18:22:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Leon, thank you for the wonderful feedback. We’re so pleased to hear that John provided you with excellent customer service. His helpful and accommodating approach truly reflects the values we strive for at Mini Mall Storage. Your recommendation means a great deal to us. We’re grateful you chose us for your storage needs and we're always here if you need anything in the future. Best regards, Mini Mall Storage",
"replyDate": "2025-07-29T05:35:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5cd8d943-cbe5-4dbe-ad50-845a9e471022",
"author": "Naomi Glamhair",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxCXx7dONsWL3ZVMGJ4UZCwY5BLejndhHNHdWBQM3imk8kqbA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "John helped me cut off my lock and get a new latch when the latch gate got stuck and wouldn’t come open for me to access my unit. He was patient and kind. Thank you so much!!!",
"date": "2025-07-17T17:15:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Naomi, thank you so much for taking the time to share your experience! We're so glad to hear that John was able to assist you promptly and with care. We take pride in our team's commitment to providing helpful and friendly service, and it's great to know John made a positive difference during a frustrating situation. We’ll be sure to pass along your kind words to him! If there’s anything else we can do for you, please don’t hesitate to reach out.",
"replyDate": "2025-07-29T05:35:36.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "0c064858-0797-4491-a1e7-20fbc3362ca0",
"author": "Sam Schaefer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyMty4DrYrJU1hrrkNPyWiC11aoh7OYNMV2ycK0fdUQcSvaw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Glenda and John are very excellent and helpful. They made the process easy, explained everything clearly. Wish Glenda wasn’t leaving; they are a good team. But they were so very excellent. Thank you both again.",
"date": "2025-07-16T18:35:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sam, thank you so much for your kind words! We're thrilled to hear that Glenda and John were able to make the process smooth and easy for you. They truly are a fantastic team, and we’ll certainly miss Glenda as well. We appreciate your thoughtful feedback and will be sure to pass along your gratitude to both of them. Wishing you all the best and thank you again for taking the time to share your experience!",
"replyDate": "2025-07-29T05:35:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d747ac0b-b095-49fb-b959-e0eefafcc69d",
"author": "Anna Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgkmtxPlcSlNiEe0fI9Igg4ECKHKpoJ9Zxqs_cwFs6B6g_y5AI_w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service from John and Glenda. They really looked out for me and assured a change if i need it",
"date": "2025-07-16T15:45:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Anna, thank you so much for your kind words! We're thrilled to hear that John and Glenda provided you with great customer service and made you feel supported. Your satisfaction is very important to us, and it's wonderful to know they helped ensure you felt confident about your options. We appreciate your feedback and look forward to serving you again in the future! Best regards, Mini Mall Storage",
"replyDate": "2025-07-29T05:35:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61ec6235-fb83-4627-a3c8-ed0637fe4831",
"author": "Elaine Gear",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX27E0RzHqTJ17c7mSaP9OONmZs0d52GBwN_dqd_cqyTWSVLAGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "John and Sherri were great in helping secure my unit.\nVery seemed process and would highly recommend this space",
"date": "2025-07-16T15:12:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear about your positive experience with John and Sherri at Extra Space Storage. Thank you for your recommendation.",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "25691f8f-34d1-443b-8393-ad97e2d4c49a",
"author": "Jaylon Archie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhS3fO1EaR9v2JyCjmA0RSyT4ieYRXGIrfVC6oTc4vCUI95w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-01T17:55:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Jaylon! We are grateful for customers like you. ",
"replyDate": "2025-07-29T05:35:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "335bf0c4-d909-4e36-a17d-2063ee6f88dc",
"author": "Booth Lord",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLt6ks4o__Xnhwne5XRERgs0aguP3TxEqHmLgQRBK9mr29U-Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "John is great! Excellent service",
"date": "2025-07-01T17:26:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear John provided excellent service! Thanks for the kind words about our team.",
"replyDate": "2025-07-29T05:35:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b90a75a2-047b-4581-b43b-f07c5a72c3d9",
"author": "Jesus Santana",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsIq2zlOpVFuyi5_M8DUfa0YE5KQfeztL3PjAJoCRHVk3wHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "John has been excellent provided me with the services i need . He is informative and answers my questions .",
"date": "2025-06-25T14:41:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear John provided excellent service and answered your questions! Thanks for recognizing his informative approach.",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2cca05c-4b29-4e7e-bc67-0bd275b7db4a",
"author": "Laura Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgZ124foRy96phOdV76g3XeU04ma5zTaPSNKj_ogRb2d6_y2Nr=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "John was so helpful and patient! He showed me all the different units I was interested in and answered any questions I had. He was very efficient with the check in process and walked me down to my unit to see it. The unit itself is so clean and they have cameras on every entrance and corner and a sub-roof on top of each unit to prevent people from climbing into other units!",
"date": "2025-06-17T15:57:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about John's helpful and patient service! It's wonderful to know that he took the time to show you all the different units you were interested in and answered all your questions thoroughly. We appreciate you mentioning our clean units and security features, including the cameras on every entrance and corner, as well as the sub-roof design. Thank you for choosing our facility and for taking the time to share your positive experience.",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "f6bbf5e2-2a9c-47ec-b9e7-ceb010a34459",
"author": "Tricia Yoo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSuQbvR6xzDiEGkx2Hw8lpvpKRR5JBOkSfaet3XDDeiOl3SkF1=s64-c-rp-mo-br100",
"rating": 5,
"text": "John and Sheri are wonderful!",
"date": "2025-06-17T00:50:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear John and Sheri provided wonderful service! Thank you for choosing Extra Space Storage.",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bfbb5a51-c542-44a2-9663-faa6669b615e",
"author": "Leslie Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZG1k9NZbcDR_A-m0JpU5CFshqgSoI5WZ0WnMcVCtEeOw7orBt=s64-c-rp-mo-br100",
"rating": 5,
"text": ". John is the best I could not rent today but I would if I could John showed me everything that I needed to know about Storage. He’s very knowledgeable and friendly. Showed the convenience of Storage with Extra Space company. Put this on Google today as soon as you can, thank you everything will be all right",
"date": "2025-06-14T18:44:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your great experience with John! Thanks for recognizing his knowledge and friendliness.",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ab5c6606-54e9-48db-8402-c833ca3e8428",
"author": "John Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVa5-W4v3pCLmetN-XzLqw1DlrC1bStSpkkrmjQrRtPcdYsc7OwPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "John helped me at the Moreland location and was top notch! Thanks so much!",
"date": "2025-06-13T14:37:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear John provided top notch service at the Moreland location! Thanks for the kind words!",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6d167c09-2b0e-4936-bc27-9779473e035a",
"author": "Lauren Wickell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU745NZOMN8IsuDMy4P-7sDQZt3-zFJeNkzOUtvcpD8KswK3mc=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was great to work with. The location is clean and secure.",
"date": "2025-06-11T02:07:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear John provided great service and you found our location clean and secure!",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "7ee98f0d-c39e-4bf5-b7e0-d83e4535ad85",
"author": "J Shoe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKA1DBkthdxXie2PcDPHTfaWTJIZ8gJqHUMQzd_6PDkndMeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "John at life storage on Moreland was very knowledge and professional to work with. He got us set up with a great unit for a reasonable price. He showed us around to make sure we weren’t getting too small or big of unit. I would strongly recommend giving him a call if you are needing any storage needs.",
"date": "2025-06-10T14:00:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience with John at our Life Storage facility on Moreland! We appreciate you taking the time to share your feedback. It's wonderful to know that John was knowledgeable and professional, helping you find the perfect unit size for your needs at a reasonable price. We're glad he took the time to show you around and ensure you were getting the right storage solution. Thank you for recommending our storage services to others. We value your business and hope to continue meeting your storage needs in the future.",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3de75a81-5538-4711-b97e-431940b101a6",
"author": "Sean Kenneavy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8ebvSH-QwXLunPZaNxpAkzLgtUBl7nRgDscYjmSplN7NA250=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "John was awesome! He was flexible and attentive. Super clean facilities. Great climate control. Easy access.",
"date": "2025-06-07T19:13:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear John provided awesome service and that you enjoyed our clean facilities, climate control, and easy access.",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "20b828dd-d34d-4a7e-8515-ce4ec218ebab",
"author": "Yi Yi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmOYGVJiniQgz989ULUYy4sHQQrLKg6rZfyBNhAqp_xRyubBKt=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Stopped by today to look at some storage lockers. John at the front desk was very polite and a lot of help. He showed us two different storage lockers that best fit my needs. The facility was clean, with a lot of cameras, different key pads that need passwords be able enter the different areas where the lockers are located. Definitely feel like my stuff is safe and secure here. Thank you John!",
"date": "2025-06-04T17:42:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about John's excellent service and our facility's security features. Thank you for highlighting our clean premises and comprehensive safety measures. We take pride in maintaining a secure environment for our customers' belongings, with multiple access points requiring codes and an extensive camera system throughout the facility. We're glad John was able to show you storage lockers that best fit your needs and that you feel confident about the safety of your items here. Your positive feedback is greatly appreciated, and we look forward to serving you.",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "ad1f29df-89ef-47eb-9eda-26830acc87f3",
"author": "Domynique Marrero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2kUJ1ztqSsyIUasHMbQ6yrhx2Mjb1zf1zG5GpFsNkHNUekg=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was a great help! He made it a very seamless transition for me with amazing customer service. The building is always clean, as well as the unit. I’m happy with my storage accommodations.",
"date": "2025-06-04T17:37:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear John provided exceptional service. Your feedback about our clean facility and storage unit is greatly appreciated. Thank you for choosing Extra Space Storage.",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "6591664b-4310-4b20-a6b0-5fc7c7ea7bbf",
"author": "Brittany Watkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqO2ztrupZDzKIJ_F2mOMN8XIvnkfNw-UPCvJgTyDfKcEiXg9u1A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "John was very helpful and had great customer service",
"date": "2025-06-04T17:12:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about John's exceptional customer service. Your positive feedback means a lot to our team.",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "566458de-21f3-4b7b-ab96-7c7e89c3040b",
"author": "Manje Lakay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuOCFBf6JMnGSSY7yaPyERD8z7jx8STAHJGLu8M6z9HYf6L94=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-29T11:41:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Manje! Don't hesitate to reach out if you need anything!",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3c6748cc-5cc6-48f4-a79f-506abe129428",
"author": "Leah Z",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKad59TyZrGe2-iNeG3FoGedNkmt68fIMT4_Tquc52-f36d6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I went in to switch to a larger unit. The man in the office was so helpful! He helped me get the most affordable price, and he made it so I wouldn’t have to pay double. I was quickly able to rent the new unit and move all my stuff the same day! Extra Space is clean and convenient, and their prices are competitive.",
"date": "2025-05-24T12:05:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience with our helpful staff member, competitive pricing, and convenient same-day unit transfer. Thank you for choosing Extra Space Storage.",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "17f0516a-4525-403c-8739-3de9d6bd1cb2",
"author": "Artaii Driver",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNHOS3IBvPH9x2PmECjZD3-d8XM18R-Ik-CPGN0xWzES96TA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-20T20:37:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Artaii! Don't hesitate to reach out to us if you ever need any assistance.",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61bc4dcb-64af-4222-97cb-f0833743564c",
"author": "Nino Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmCrMOHrVPU97Xcfwz5ybHYqF5F29YC0DFva6YjWdNxCHXGT_i1w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. John was great help",
"date": "2025-05-15T20:57:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time. Mr. John was great help.",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2fc74035-fcd8-40aa-8c3a-65d918fafbf9",
"author": "Caitlin Burk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbgBdUa-YktTjuNwwfW3zVLrjW96jYXTEEEOssjwBzFfMixQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff is always helpful & units are secure.",
"date": "2025-05-13T21:07:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Caitlin. Your rating means so much to us!",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "41be6406-3237-4d29-a3c7-09aa2241d04c",
"author": "Tom Erickson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFreJ4AEjGjBl1vwI49LGymXt0N5Fd83jYYSQZdFiaDuqiQweb=s64-c-rp-mo-br100",
"rating": 5,
"text": "Jon is awesome!",
"date": "2025-05-13T16:27:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear that Jon is awesome!",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4f43fd6b-eb4a-4260-bc97-7983972f208d",
"author": "Michelle Manuel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLU5WBaIPV7b8YZrJ4VA7B5BbH3lLUKKngn54PB7AVdvoGG-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great costumer service from John. Friendly and professional.",
"date": "2025-05-12T18:44:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback about John's friendly and professional customer service. Thank you for letting us know!",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "25719bde-7b80-4c0d-b7a6-cdda33af7afb",
"author": "Luchon Grant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcrNKqJKeH4_ZfzY3sINHcnqQwLv_T0DS8uJAED0X47y3Z=s64-c-rp-mo-br100",
"rating": 5,
"text": "John so amazing at help my daughter and I found what we need and the information about the business was informative.",
"date": "2025-05-08T13:44:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear that John was so amazing at helping you and your daughter find what you needed. Thank you for taking the time to share your experience!",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "afda8d72-2ab0-4303-8bc4-a93aced896ed",
"author": "Kaythabarb 8",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFKkGXsc09prTGI-rWzAFQTmhkqwh2Rj5deo7PRCjdyjkDqcl1dQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you so much John! You were so much help",
"date": "2025-05-08T13:42:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear that John was able to assist you. Thank you for sharing your experience with us!",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "53702819-5a78-4d5f-b4a8-4b24af49f936",
"author": "Lofton Mock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIy--hGHWrG6vujHvHpgx5QVkCg1wUI2aiWmc-vn5_ZOe89Qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful, thanks.",
"date": "2025-05-07T20:10:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that you found our service very helpful. Thank you for sharing your feedback.",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e4ec997e-d1d1-45bc-a973-043db47ee973",
"author": "Elsie .A",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWp39CLb-x0Neab_SRBS7pVfBiLpFDMtmgcA9F5do3EcymalnC=s64-c-rp-mo-br100",
"rating": 5,
"text": "john was very helpful !",
"date": "2025-05-06T17:41:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear that John was very helpful! Your feedback is incredibly valuable.",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "54fa1e3d-be7e-4b0f-bbd3-8fe3dbf4f4b4",
"author": "Cranor Parrott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVdZ9o2BI30cbafHHVhI1WAmPHAF8EnhQZV-QmLEG29arwOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service and prices. John is very knowledgeable and helps us when we need very well.",
"date": "2025-05-06T17:13:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with our service and prices is greatly appreciated. Thank you for sharing your feedback.",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "44cbd507-893e-4486-a576-a1f2394f381e",
"author": "The Bookfactory",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKetdxhFBb2rVBmSSt3OVAXQMAi0mkYwRYNWwKMSeDlvqMgyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpfully staff. John got us all set up quickly and it was a hassle free experience. Highly recommended",
"date": "2025-05-06T17:13:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear about your hassle-free experience with our helpful staff. Thank you for recommending us!",
"replyDate": "2025-06-29T05:35:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "58ab57dd-d9c5-4cde-a0fa-1952405063b3",
"author": "Hala Karim",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOUOTu9U4l0KPIiBXi58FX0rAECBTajOR8BWRFLHxcLJG73A=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was helpful and had a great demeanor!",
"date": "2025-05-05T22:01:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your positive experience with John at Extra Space Storage! Thank you for your feedback.",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "18f75d37-b61a-4e01-8d8f-08466235a1a7",
"author": "Joan Harris-Graves",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKm9nZ1LEfqDOnubmtLWJfb7iruectHj3adDR5M8WvZtOZfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Words cannot express how helpful John was during my urgent need to get furniture moved that had been delivered a whole month early! I live out of state so needed a little extra hand-holding navigating the process. He was patient and helped me get everything set up. Thanks so much for helping make a super stressful situation easier!",
"date": "2025-04-19T21:41:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear about your positive experience with John at Extra Space Storage. His patience and assistance in helping you navigate the process, especially during an urgent situation and while you were out of state, truly exemplify the level of customer service we strive to provide. We understand how stressful unexpected situations can be, and we're glad John was able to make the experience easier for you. Thank you for your wonderful feedback and for choosing Extra Space Storage!",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4db9b247-7fda-4cae-a5c6-87fe4003e3a9",
"author": "Cynthia Ogletree",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWL2p4nuK06_kaRYPQmgDvH_-01hILfUhBQJwv6L_EUUE9Vh9F4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Outstanding customer service. Units of all sizes in a temperature controlled environment. Gated. Great location. Courtesy hand trucks. Easy payment methods. Clean facility and units. Trustworthy company. I have had my unit for several months and I am very happy! Highly recommend this company!",
"date": "2025-04-17T08:50:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Cynthia! We're thrilled to hear about your positive experience at Extra Space Storage. Thank you for recommending our company!",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "cca52f4f-d1b7-4875-8f85-d759f02f3551",
"author": "Rose Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLd91U8TIazdDEqDwgtN5IwdWCQtFDMfpowJhdr7yoakLk0IA=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was very helpful to us. Very nice and pleasant.",
"date": "2025-04-12T20:09:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear that John was very helpful and pleasant during your visit. Thank you for sharing your experience.",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2ce2471e-19f5-46ea-bcaa-dc7eb8a37947",
"author": "lateshia townsend",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGCgn4qZso1yKGazDiP9gr95noNvtud96b7aOwE4DcVar0ZaWF=s64-c-rp-mo-br100",
"rating": 5,
"text": "The experience was great Mr John walked me through the steps to get inside my storage because I purchased it after hours and was stuck trying to get access to the door",
"date": "2025-04-10T23:00:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is appreciated. We're glad Mr. John was able to assist you with accessing your storage unit after hours.",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "f8be1666-157d-44ea-afc8-6aa1f27c0008",
"author": "Howard Shannon Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtvb1xIVkcTreTAwaOSg2zB4ivxOxMBao5MFSX59XvVcJ1-0bAvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "JOHN WAS VERY HELPFUL IN WELCOMING ME TO MY new space",
"date": "2025-04-10T19:40:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are privileged to have helped you settle into your new space smoothly. Thank you for sharing your experience!",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b0caf3d1-3548-4df3-8f62-c729708a06b1",
"author": "Letha Hankins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5Ez-pb3bGS9-B0NbpAVIWC1ita8zfc7BbeaHKTwajlmaaEQMlvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent, pleasant staff. Anticipates your needs. Clean facility.",
"date": "2025-04-10T18:20:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your experience! We're thrilled to hear that you found our staff pleasant and our facility clean.",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "43c80766-272a-4a66-8615-dec6d0b4dc91",
"author": "Your Favorite Coach World",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpxGQvnKHXBcqley9TzEi3ojIbWjyzoPjd6NUo1tF0mOONyfWfww=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mr. John was very helpful and knowledgeable. He got me in and out with no problem.",
"date": "2025-04-10T14:19:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for the positive feedback! We're glad Mr. John was able to assist you efficiently.",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c3380d9f-90f9-47c7-9984-e49745fcefa9",
"author": "Mike Brooks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4SKmR1roI3pSUv_wM6kcISfEVZ4tw0PVR78B86L1UzSRQDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "JOHN WAS GREAT WITH ASSISTANCE I WOULD REFER HIM TO ANYBODY. CUSTOMER SERVICE WAS ABOVE AND BEYOND HE IS A TRUE TOP PERFORMER! I WISH ANY FUTURE CUSTOMERS THE BEST SERVICE. ASK FOR JOHN!",
"date": "2025-04-09T19:21:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback about John! We deeply respect your kind words and are thrilled to hear that he provided assistance that was above and beyond your expectations. It's wonderful to know that John's customer service left such a lasting impression on you. We appreciate your willingness to refer him to others, as that is the highest compliment we can receive. Your recommendation means a great deal to us, and we're grateful for customers like you who take the time to share their experiences.",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "39cc5eee-2140-435d-9f84-75a247586343",
"author": "Kevin Scales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLcgASj9GHs3c4NRc4dY2ndsB3rMFp-C9Ytb_s3V8qpbtJXw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick service! John was very professional. His help was very much appreciated!",
"date": "2025-04-08T18:22:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your quick service and professionalism experience at Extra Space Storage! Thank you for your positive feedback, Kevin.",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d2a4c08a-a8ad-4fba-bcb2-84b09e8ab37c",
"author": "Dredlock Loudpack",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcijlCenmqi1gGwHAZSHOBhZSp4sCMdajKHnsNNaylCYFPeyf-=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was a really good experience",
"date": "2025-04-08T13:46:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear you had a really good experience at Extra Space Storage. Thank you for your feedback!",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2197bab6-fbd3-425d-8c32-44643935c677",
"author": "John Great",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqp12cAftv2EYmSxzFkuPQORv5wsS9KBi0wqOyRdv6ofaNkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "great person to interact with!",
"date": "2025-04-02T15:42:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your positive feedback, John Great! Thank you for choosing Extra Space Storage.",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "50afddcf-2597-48f2-b7ce-58384a604146",
"author": "Kenneth Manuel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXTtjs_fuwwIQEpq6aNl143VYMAmVc397cy6paPcGCC0d9MbgB=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was wonderful in helping out with my unit. Recommended!",
"date": "2025-03-29T20:20:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear that John was wonderful in helping you with your unit. Thank you for the recommendation!",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee7c497c-d2e8-45f4-81a9-40cca61734df",
"author": "DJ",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGpJnITwSTyvG2j3zZsUj28DaVPI8v3Yeh2-jvt5i3wQl98CHf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. John provided exceptional service and was very attentive to our needs.",
"date": "2025-03-19T20:36:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire the exceptional service provided by Mr. John. Thank you for sharing your experience.",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bbc77e65-b49e-4e72-b352-0162ee0dcb1d",
"author": "Shantee Hardeman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCm76oC5xir6dzTWphk4JEkEuHDApVqaA4B-9dwqV-4PfEhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "John always provide exceptional customer service.",
"date": "2025-03-19T20:35:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Shantee! We are excited to hear that John provided exceptional customer service.",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "96685e7d-6e90-4c4c-b577-5564bafcaeb6",
"author": "Gordon Sunkett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvb7EIvsJUYdXwbuRDHgcvPxKJFeycgl8bIHhvUgmoeSpA1gwq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service! And pricing",
"date": "2025-03-19T14:05:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Gordon! We're glad you had a great experience with our customer service and pricing.",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "47612d37-51b0-4d6b-85e0-5b22348e9df2",
"author": "Shakita Weaver",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLh9ZuprsvC0nNsdlkpi-tuDd3gRLI44VS5BIKGz7gCjuY95Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr.V was amazing!!! Very patient and kind. I was terrified to place my things in storage while awaiting on the construction for our home to be complete but Mr. V made this process very easy and reassuring. Thanks for all that you do!",
"date": "2025-03-13T19:03:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for sharing your experience with Mr. V! We appreciate your kind words and are glad to hear he made the process easy for you.",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e25628fb-644d-4552-8453-c84087326a72",
"author": "Rico Swauve",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJz_6Ti0lqO5y1sl5YU7Xgd3pYXjL1lSvvviRJOxEmiAEgNwRI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-08T21:31:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating Rico! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "532d394a-04b5-4a50-a5ab-6a267d26f459",
"author": "marquita fuller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEO2ZKHzFztkV6Q6X48rv852QCEC_eOBFpsXxTRp1kYMRHmpWm=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was very helpful and welcoming when moving into my new storage unit. I would definitely recommend the Moreland ave. Facility.",
"date": "2025-03-08T18:57:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're ecstatic to hear about your positive experience with John at our Moreland Ave. facility. Thank you for recommending us!",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c2f92215-d2e9-477c-8390-3a05f576e932",
"author": "Jeff Linzy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKM76JVSfQnVOMpStBzNceBJX2Mk_ZYxnAR58xSvTUDeeLRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience coming in today to view and ask about pricing for a storage unit. Everything was explained perfectly, thank you!",
"date": "2025-03-06T17:14:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with us! We're glad to hear that everything was explained perfectly during your visit to inquire about our storage units and pricing. We strive to provide clear and helpful information to all our customers, and we appreciate your feedback.",
"replyDate": "2025-06-29T05:35:38.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "2d8f0d40-a25e-45ac-ba68-dd70690dd2d1",
"author": "Savara Gibbs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdxKipP8q13aU9Yt6zHPYiV9cvE8k0d_h-nGUTeaug3leumvgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The gentleman at the front desk was very polite and knowledgeable. He helped me find an affordable unit near my home. This location was clean and it smelled amazing in the office.",
"date": "2025-03-05T16:02:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear about your positive experience with our staff and facility. Thank you for sharing your feedback!",
"replyDate": "2025-06-29T05:35:46.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d2a49c7d-9508-43e4-be08-446090899fb6",
"author": "Yvonne Teague Orchard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbnmZwXVH2nkBsKldGYkQDIHnvfSIRQ8dM_MZYS339n5eoODg1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Haven’t moved in yet, but the manager, John, was great. He was very helpful & personable. Showed me a couple of different unit options & got me set up quickly. He offered some add ons…insurance, a lock, etc, but wasn’t pushy at all. The building is very clean and has easy access to the units.",
"date": "2025-03-04T19:54:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're ecstatic to hear about your positive experience with our manager, John. It's wonderful to know that he was helpful, and personable and showed you different unit options without being pushy. We're glad you found our building clean and the units easily accessible. Thank you for sharing your experience, and we look forward to serving you when you move in.",
"replyDate": "2025-06-29T05:35:46.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "259b5f61-adfa-4001-873f-c40e7214da77",
"author": "Danielle Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKvfsHPZrIWX1ZURUUkjIqUBSbdMWXiYQJlYn2cZrT8EAk9yFJGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was very helpful!",
"date": "2025-03-04T14:39:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with John is appreciated. Thank you for your review!",
"replyDate": "2025-06-29T05:35:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cea6e367-36d1-44a5-b720-9b7c8c42ade9",
"author": "Solomon Milan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvVEioNnI3robeNB3vbgwENG2M4lttIAWNvTz-cfoboozxkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I always have great customer service with Viondi",
"date": "2025-03-03T22:40:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear that you always have great customer service with Viondi. Thank you for sharing your experience with us.",
"replyDate": "2025-06-29T05:35:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5d1ae9bd-6bbc-41f8-8fe4-942458188064",
"author": "Viola Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTquR7NNNhUDzyCuYt0hhPNHpH5vrcWcEiutRPfCdIOZIiMsr-=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-03T21:07:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Viola. Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2025-06-29T05:35:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e37bc960-be9e-4b0f-a1bf-b1580bdaccb8",
"author": "Marie Mccauley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_X6VVLRHoBwPqdoLQQmQMMO9U3_cB1Xtdg_doNImCRgyxwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience with Mr.V",
"date": "2025-02-27T21:10:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with Mr. V is greatly appreciated. Thank you for sharing your feedback.",
"replyDate": "2025-06-29T05:35:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f22424f2-a61f-44ea-9279-e607a5cebd29",
"author": "Ace X",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI80VyWg1EV3pPLv8_GI5c8UHukZ_szQijnZBhkdpNPJedjuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I really appreciate the service and experience... Staff member John Booker took the time and helped us... Big ups Extra Space Storage...",
"date": "2025-02-25T22:19:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear about your positive experience with our staff member John Booker at Extra Space Storage. Thank you for taking the time to share your feedback!",
"replyDate": "2025-06-29T05:35:46.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "2ddeda7c-226c-4fc8-a278-f140f8af3162",
"author": "larry gore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJd6UkfvCMP2RhwEGWSLCgJLkdwu3kVpfvlOc5KcKZ3qep7QQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr John was very inform and a great help",
"date": "2025-02-25T20:07:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that Mr. John was very informative and a great help. Thank you for sharing your experience with us.",
"replyDate": "2025-06-29T05:35:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2d74f4f3-1bcf-4133-86a3-595ef2af6d43",
"author": "jerry o",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXb83ng-sFsZ8oJwd7uctcGC2Q7VfQJtwFnW2naM1Ewa2Sk09g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy peasy",
"date": "2025-02-22T19:21:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear you found your experience easy peasy. Thank you for your feedback!",
"replyDate": "2025-06-29T05:35:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d30a65d4-4693-483b-a00f-cfa890e0db1a",
"author": "Cynthia J.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-JmK8OkYQuHpH2vMAKzgPr9qDVD7IxrcB0_anrcVNc84Wdh6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I visited this location to discuss my storage needs, and Viondi was so patient with me, answering my questions and giving me suggestions for my storage options.\n\nBecause this location was formerly under another brand, I didn’t know that it was an Extra Space location until I reserved my space. I was moving due to a rent increase at another storage facility that was under another brand and bought by Extra Space. Viondi talked to me about how it was important to Extra Space to keep my business and let me know that I can always talk to the property manager when I have concerns (including a rent increase).\n\nNo storage location manager had ever taken this kind of time to learn what I needed and provide suggestions and I really appreciated it.",
"date": "2025-02-13T02:33:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your positive feedback and are thrilled to hear about your experience with Viondi. It's wonderful to know that she took the time to patiently answer your questions and provide helpful suggestions for your storage options. We understand that transitioning between storage brands can be confusing, and we're glad Viondi was able to clarify any uncertainties you had about our location. We value your business and appreciate your trust in Extra Space Storage. Thank you for choosing us for your storage needs.",
"replyDate": "2025-06-29T05:35:46.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "39fa52f4-9e0a-4b07-84ab-d39ecfc62e74",
"author": "Crease",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgGaIH_LpdvzSvbP4M0VM7FidVMblV7nUIznUPQvCzUCv4eIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi was very helpful and knowledgeable.",
"date": "2025-02-10T19:11:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear that Viondi was very helpful and knowledgeable. Thank you for sharing your experience with us.",
"replyDate": "2025-06-29T05:35:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a13f9b54-3750-4a9e-84eb-99b81b69a6d8",
"author": "Todd Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJr3xDZ7fuXHBgG1TcsoawtnYYUdMTp46nhn0wQMnBKbeTtGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff helped me set up my storage unit.",
"date": "2025-02-03T22:17:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreicate your positive feedback. Thank you for choosing Extra Space Storage.",
"replyDate": "2025-06-29T05:35:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "89a1bb17-2a5a-4773-9a73-e00d2b29ef56",
"author": "Ajanaa DeCarmo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaTZvMJOegN93sARg7OamLaIxaX7NyyJwNzBgYXMWNcKlVXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Storage unit has been used for business purposes. Obtaining the unit was easy to obtain. The staff was helpful and easy when I needed their help! Facility is clean and well maintained. Easy access in and out. Not a lot of traffic.",
"date": "2025-02-03T21:05:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with our storage unit for business use is greatly appreciated. We're ecstatic to hear that our staff was helpful and the facility met your needs. Thank you for choosing Extra Space Storage.",
"replyDate": "2025-06-29T05:35:46.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "1b1d78bb-4373-4985-809c-e450846870c9",
"author": "Kristin Oblander",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWD6-x33DLR_SDdPw540IKU6eDfejEznB1PTEIXlxKEYWnAUynu=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice front desk and the facility is easy to access and super clean. Highly recommend!",
"date": "2025-02-02T01:03:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're honored to hear about your positive experience at Extra Space Storage. Thank you for recommending us!",
"replyDate": "2025-06-29T05:35:46.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "1e934b84-0ff9-4ff4-bb8f-ab8d6d2fa66c",
"author": "Shamim Cohen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUp030UmMc2sF0duVmGv6OXKB9uEBvIbOHzPFtHggHjbKvb4OwbVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was very helpful in showing the space. Great facility!",
"date": "2025-02-01T17:07:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear that John was very helpful in showing you the space. Thank you for your positive feedback!",
"replyDate": "2025-06-29T05:35:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e7f6e910-1683-483c-bcfb-6baa8f0b3720",
"author": "Lindsay Ware",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrlBWXhn51D2KgSDEos48gKwP11sleVb-xapojUY8EQ8ulXSZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "John was very helpful in securing our unit!",
"date": "2025-02-01T17:06:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for sharing your experience with John at Extra Space Storage!",
"replyDate": "2025-06-29T05:35:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8347033a-940b-4cbe-84ba-31727a51f1a6",
"author": "Gabbi Gazelle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHvcT6vhOKOJcAWIrHVonvHr3VBbx-aswF-R1nhSepUz4o3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing service",
"date": "2025-01-29T21:38:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with Extra Space Storage is greatly appreciated. Thank you for sharing your experience.",
"replyDate": "2025-06-29T05:35:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "92f48fb7-ee41-4915-bb3f-e16ec8b5cd8d",
"author": "Britt G",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWo_gRZULpToPJDtGUuL__Z2QUqvELW0Ajjg6AlAwdr9ujFBCLK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy process getting storage B was helpful!",
"date": "2025-01-27T22:33:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive feedback, Britt! We're glad to hear that the process was easy for you and that B was helpful.",
"replyDate": "2025-06-29T05:35:46.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a4a6103f-7328-4f5c-9aba-d801ab02023d",
"author": "Latanya Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxhpdQD3FaC4PnIncmXRGB6u8cBKzXPJEkmR220orL42Bmy1TY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi Copeland was amazing. He helped get my family squared away with a storage unit quickly and effortlessly. It was great working with him.",
"date": "2025-01-27T21:19:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated! We're delighted to hear that Viondi provided you with amazing service. Thank you for sharing your experience with us.",
"replyDate": "2025-06-29T05:35:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2778be2a-89ef-4663-bd47-a6806e58451d",
"author": "Anthony Carballo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYGyDSX4ZBs9PkwRH7NV9t-IHlrBmVxTe5JqlCFdbgLsTdEVyT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just rented a space. The staff is really nice. Viondi helped me so much with my storage. The place feels really secured. pricey a bit but you get what you pay for! Safe and secured.",
"date": "2025-01-20T15:58:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Anthony! We're glad to hear that Viondi was able to assist you with your storage needs and that you feel safe and secure with us.",
"replyDate": "2025-06-29T05:35:48.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "ac7dfe2e-ae5a-43bc-84c2-0cf0361bf2dd",
"author": "Nathaniel Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXr4dztI9nQG2G3yaueYIFMVCHmWEKzkOdidKiADq3QoH5og=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely amazing!",
"date": "2025-01-09T17:21:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear you had an amazing experience at Extra Space Storage! Thank you for sharing.",
"replyDate": "2025-06-29T05:35:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb3a5be5-a878-4094-aa08-0318da3c9b51",
"author": "Patrick Sullivan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGZbXghmWgtz3hsk5sqtRV8nlRAle15oAPRTpzIuN_zgftQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi was very professional and knowledgeable of his job.",
"date": "2025-01-09T16:28:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Patrick! We are so glad you had a 5-star experience with Extra Space Storage in Atlanta. We are glad Viondi was professional and knowledgeable. Feel free to call us at (762) 222-3649 if you ever need anything. ",
"replyDate": "2025-06-29T05:35:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "675ea1a0-bd45-44e6-b78d-cb75c730cd7e",
"author": "Courtnie Gorman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAi12njcrlEaySeMuWx18sjMxzXteY4iAmHzHPeXbO04016w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome customer service from Mr. V! When I moved into my apartment 3 years ago I used extra storage on Moreland! This location is clean, secure and accessible 24 hours inside so you don’t have to be cold!!! I really appreciate this company and will be back! Thanks again Mr. V!",
"date": "2025-01-03T22:32:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're utterly delighted to hear about your positive experience with Mr. V at Extra Space Storage! Thank you for sharing your feedback. We're glad that you found our facility clean, secure, and appreciate the 24-hour indoor accessibility. It's wonderful to know that you've been with us for three years and still value our services. We look forward to serving you again in the future!",
"replyDate": "2025-06-29T05:35:48.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "961d1e5e-1576-4dcd-90a3-866945ec2dcb",
"author": "Lolalene Hollis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVl7jCk9RkKcO9G5oLTYMs3UB6PskHrlCD1wvoZ47yp5dCXm8bspQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mr. John has excellent customer service skills he asks all the questions that you wouldn't think to ask. Please keep him on board.",
"date": "2024-12-31T19:51:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience with Mr. John's excellent customer service skills. Thank you for sharing your feedback!",
"replyDate": "2025-06-29T05:35:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9ae190e9-935c-4ab3-b0bc-6555b52a63d5",
"author": "Wild Oats",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJs9B375WhfRw8Tk0Sdnozm9QuhBgnO2z9zAbF4ffOiNg4JuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-31T19:31:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience! If you need any assistance in the future feel free to stop by or call us.",
"replyDate": "2025-06-29T05:35:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43aef0b7-8b68-4921-9b29-08e7343c7a7d",
"author": "Angela Woodley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjDxYA5E52IShnI9-ydpCMpc9NZ3CXiHP3OkwuUZTIUyvLYKtd=s64-c-rp-mo-br100",
"rating": 5,
"text": "John is amazing with customer service!! Thank you so much for all your help Mr. Booker!! Truly appreciate it!",
"date": "2024-12-30T20:30:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated! We're ecstatic to hear about your experience with John. Thank you for sharing!",
"replyDate": "2025-06-29T05:35:48.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "52a11eeb-45d8-42c5-b8cc-2354e1a3c20f",
"author": "Carla Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1khQzLsPuHhQnuqBNnLwewCnJafXYzKKgHhHeUWzMp20Y459b1Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service. First time here and I highly recommend anyone to give them a chance.",
"date": "2024-12-30T19:35:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're excited to hear that you had a great experience with our customer service. Thank you for the recommendation!",
"replyDate": "2025-06-29T05:35:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "55ec34cd-ce25-47e2-b834-b9e036d0ed83",
"author": "Alijah Sharp",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfaJNPWWO-N5xVT6hPSqcgx-jLZmo_Gpa2GTjbqqIZAkU62Wou=s64-c-rp-mo-br100",
"rating": 5,
"text": "John!! Helped me tremendously today. 5 stars,",
"date": "2024-12-21T21:36:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're honored to have helped you tremendously today. Thank you for the 5-star review!",
"replyDate": "2025-06-29T05:35:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e463f38a-ddef-4d1d-987c-bf3561b9a200",
"author": "Mark Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUOvM8ZXzymocgD5NzSH6EUsFIICWsv7WQVGxNOmLCsk7HIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just purchased a unit, customer service was great. Price was cool",
"date": "2024-12-21T15:40:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience with our customer service and pricing. Thank you for your feedback.",
"replyDate": "2025-06-29T05:35:48.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "814a2189-1926-49f2-a0f5-fce322822de8",
"author": "Ysmael Sandoval-Gomez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHyp2a3RKyZWG4KIyjOiITbl_ZwgVVknX86H-Up9jFz63PeZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-19T21:10:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Ysmael! Please let us know if there's anything else we can do to assist you with your storage needs. ",
"replyDate": "2025-06-29T05:35:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9527ecc5-16bf-4a59-8b3b-8e8ee779e56a",
"author": "Kiarra Roland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsqOy_SZywuL3itpS1ks_7n7TwuBwikhdSwPYgyEzS0kvW8JM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Customer Service! I highly recommend them!",
"date": "2024-12-17T17:07:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Great Customer Service! We're elated to hear about your positive experience. Thank you for the recommendation!",
"replyDate": "2025-06-29T05:35:48.000Z",
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},
{
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"date": "2024-12-16T18:57:01.000Z",
"verifiedTenant": false,
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"reply": "We're happy you had a great experience, Tarnecia! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ",
"replyDate": "2025-06-29T05:35:48.000Z",
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"sentiment": "positive"
},
{
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"text": "Great, clean environment!",
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"reply": "We're grateful for your positive feedback! Thank you for sharing.",
"replyDate": "2025-06-29T05:35:48.000Z",
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{
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"rating": 5,
"text": "Absolutely great! Highly recommended",
"date": "2024-12-14T16:50:18.000Z",
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"reply": "We are overjoyed to hear that you had a great experience with Extra Space Storage. Thank you for recommending us!",
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"rating": 5,
"text": "I had to get a few things out of my storage unit,and the customer service was 👍",
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"reply": "Thank you for your review, Roosevelt Sanders. We're glad to hear you had a positive experience with our customer service.",
"replyDate": "2025-06-29T05:35:48.000Z",
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"rating": 5,
"text": "John was super helpful!",
"date": "2024-12-12T18:22:25.000Z",
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"reply": "We are delighted to hear that John was super helpful! Thank you for your feedback.",
"replyDate": "2025-06-29T05:35:48.000Z",
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"date": "2024-12-08T03:10:03.000Z",
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"reply": "Thank you, Vic. We're glad we were able to assist you with your storage needs. ",
"replyDate": "2025-06-29T05:35:48.000Z",
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{
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"rating": 5,
"text": "Great help and service!",
"date": "2024-11-22T20:49:42.000Z",
"verifiedTenant": false,
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"reply": "We're pleased to hear about the great help and service you received at Extra Space Storage! Thank you for sharing your experience, Jen.",
"replyDate": "2025-06-29T05:35:48.000Z",
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{
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"date": "2024-11-20T17:49:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Tiko! We are here for you if you need anything.",
"replyDate": "2025-06-29T05:35:50.000Z",
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{
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"rating": 5,
"text": "Viondi was very helpful with the whole process. I am very pleased with service!!!",
"date": "2024-11-20T17:19:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that Viondi was very helpful with the whole process. Thank you for your review!",
"replyDate": "2025-06-29T05:35:50.000Z",
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{
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"rating": 5,
"text": "Good customer service",
"date": "2024-11-18T18:20:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your feedback. We are glad to hear you had a good experience with our customer service.",
"replyDate": "2025-06-29T05:35:50.000Z",
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{
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"author": "Rashida Abu Kassim",
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"rating": 5,
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"date": "2024-11-16T20:14:42.000Z",
"verifiedTenant": false,
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"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Rashida! Stop by our office or give us a call if you need assistance or have any questions.",
"replyDate": "2025-06-29T05:35:50.000Z",
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{
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"rating": 5,
"text": "I’m a long-term renter and anytime I need to make any changes on my account, Viondi is so helpful. I really appreciate the great service I received at this location.",
"date": "2024-11-16T18:23:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback. We deeply cherish your kind words about Viondi's helpful service.",
"replyDate": "2025-06-29T05:35:50.000Z",
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{
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"author": "Harrell's resell LLC",
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"rating": 5,
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"date": "2024-11-16T16:06:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Harrell's. Your rating means so much to us!",
"replyDate": "2025-06-29T05:35:50.000Z",
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"sentiment": "positive"
},
{
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"rating": 5,
"text": "John was very helpful with helping us with our storage unit and getting it paid it was tricky due to late payments but he was the man and got it all sorted out",
"date": "2024-11-15T19:51:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear that John was very helpful with your storage unit. Thank you for sharing your experience with us.",
"replyDate": "2025-06-29T05:35:50.000Z",
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{
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"author": "Kaleb Bush",
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"rating": 5,
"text": "Mr. John was amazing! Great Customer Service!",
"date": "2024-11-15T19:51:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear that Mr. John provided great customer service! Thank you for sharing your experience with us.",
"replyDate": "2025-06-29T05:35:50.000Z",
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{
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"author": "Randall Jones",
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"rating": 5,
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"date": "2024-11-15T14:29:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Randall! We are so happy you had a 5-star experience with Extra Space Storage. Don't hesitate to give us a call if you ever need any help with your rental.",
"replyDate": "2025-06-29T05:35:50.000Z",
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},
{
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"author": "money blac",
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"rating": 5,
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"date": "2024-11-07T21:05:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a 5-star experience! If you ever need anything in the future feel free to stop by or call us.",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [],
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},
{
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"author": "Rasheedth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfxLPJpbiy77vnuahpnKiFGAeb09VHcgpDwxbDsGUycnsDJYo0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional",
"date": "2024-11-07T21:03:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear that you found our service very professional. Thank you for your feedback!",
"replyDate": "2025-06-29T05:35:50.000Z",
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],
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},
{
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"author": "Green Life",
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"rating": 5,
"text": "",
"date": "2024-10-28T21:26:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Green. Thank you for leaving us a rating! Your feedback means a lot to us! ",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0399e4b4-ffd2-46b9-8cd8-576eca8fc7a7",
"author": "Jameshia Suddeth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnbc9vvtr5tNnYAqzLiX_sCDL4aPvkk46oDglIwxVhbiwGhsR4=s64-c-rp-mo-ba12-br100",
"rating": 5,
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"date": "2024-10-23T19:28:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Jameshia! We are here for you if you need anything.",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [],
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},
{
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"author": "CeeJay 1972",
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"rating": 5,
"text": "Customer service is A1!!!",
"date": "2024-10-23T13:42:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear that our customer service is top-notch! Thank you for your wonderful feedback.",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [],
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},
{
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"author": "Leonard Roberts",
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"rating": 5,
"text": "My experience was top notch. I highly recommend this location. The manager understands providing an awesome experience and walks you through the process with ease.",
"date": "2024-10-22T19:09:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply respect your positive feedback, Leonard Roberts. Thank you for recommending our location.",
"replyDate": "2025-06-29T05:35:50.000Z",
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},
{
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"author": "Kyro Mills",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZl3jECFAXuxxOboAXXj6qaiZKl98f9DhDWfMVYe-_TS1RAd0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Gave me great details about what I was looking for!",
"date": "2024-10-21T18:02:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for your positive feedback, Kyro! We're glad we could provide you with the details you needed.",
"replyDate": "2025-06-29T05:35:50.000Z",
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},
{
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"author": "ZAKFÜ",
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"rating": 5,
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"date": "2024-10-18T12:03:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Zakfü, thanks for leaving a rating! We're happy to hear you had a great experience!",
"replyDate": "2025-06-29T05:35:50.000Z",
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},
{
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"author": "Shawna R",
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"rating": 5,
"text": "Great Customer Service",
"date": "2024-10-16T19:55:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback. Thank you for sharing your experience with us.",
"replyDate": "2025-06-29T05:35:50.000Z",
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},
{
"id": "e8aac6cb-02d7-43de-8b6d-bd6ffa44b24b",
"author": "G W",
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"rating": 5,
"text": "",
"date": "2024-10-15T15:58:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience, G! If you need any assistance the future feel free to stop by or call us.",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [],
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},
{
"id": "f50e81e1-4a72-4d29-9ec5-b919d3d0169a",
"author": "Everything P Designs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUzcYajPFr7JSk2MmYVFH1V8t1gp084WgRvfnPj7MmuA7Ymu4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Customer Service, So Private and So Protected! I highly recommend Life Storage on Moreland. Plus The Halidom next door has the best eats after you’re done moving!",
"date": "2024-10-14T19:30:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with Extra Space Storage! We are delighted to hear that you found our facility private and protected. The Halidom next door sounds like a great spot for post-moving eats.",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
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"author": "Dre Guest",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFHmKEFNgJAj6tgHbNOAE-Rw0PxTTfftrSrMnzIebi2qe2Yw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-14T16:47:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate you taking the time to leave a rating, Shondre! Your feedback means a lot to our team.",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7c18b01b-d297-4212-9650-c42eb941fa4c",
"author": "William Wires",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkPVQ0koDV7SkjarIWtOjaBwmX2HEE3Xq-jumcvQugACLLeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick friendly service",
"date": "2024-10-03T19:36:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, William! We're delighted to hear you received quick friendly service at Extra Space Storage.",
"replyDate": "2025-06-29T05:35:50.000Z",
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"sentiment": "positive"
},
{
"id": "ccf404a0-7269-4be4-8d47-afd438f5c762",
"author": "Brian Avery",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRjBXAlm6woAeX9-FP_QsL_uDW5Co9KDsJT2S_Vjuf1lZ6bA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience has been nothing short of amazing! Moving from out of town and needed a place to store furniture and I am glad I found you guys. The process was quick and easy and the place is in great condition!",
"date": "2024-09-30T20:49:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience is our priority, and we're thrilled to hear that your experience with us has been amazing. Moving from town can be stressful, so we're glad we could make the storage process quick and easy for you. Thank you for choosing Extra Space Storage and for taking the time to share your feedback!",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ae8bb99d-8b49-4fce-b321-172e87c963eb",
"author": "T N Henry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVB4oA2KCiSFL3lX5xrN0GJsDtX_g4vDepsq-VlyDreE5GKnZKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stopped in today to Life Storage on Moreland to get pricing for a unit and information about availability, space, and the location. The store manager was extremely friendly, courteous, helpful, and knowledgeable. The facility was clean, air conditioned, and secure with live camera monitoring.",
"date": "2024-09-21T16:48:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b8ac9d49-5a76-41af-8529-253150eb0150",
"author": "keir Co",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUl4SJjx4IxDCKtzdUvKuNXY4Ixrcs2bnfEaDQ-_R467ZKiFPB3aA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-20T22:34:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Keir. Your rating means so much to us!",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "87c6ec23-7ae1-4f67-b058-b3d50559ab3a",
"author": "Michael Pettigrew",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIe9_SonXhgxdB1YCyFIBk5u9JhPQO3X78IDpGRteWSgLdZCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-19T22:11:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Michael. Call us if you have any questions or need assistance with your rental!",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "505dc90f-5976-4ed2-af19-100aec07a520",
"author": "Deshawn Harmond",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2nNN0j4r88H8GETL7BuxWZ867_FZf4PeCUhGlqaWjMuhM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-19T14:26:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Deshawn! Don't hesitate to reach out if you need anything!",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e137547-855d-455d-a0b0-1c14f828e190",
"author": "Takeil Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIa8Lq7wBhswrUr3mWeDxdonqWpApPHdxtP7wgJzdGQR5pVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-16T18:32:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Takeil! Call us if you have any questions or need assistance with your rental.",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c525238d-2a47-4f5e-bcdc-0a120907fe5b",
"author": "C0ach Trey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRVZyL5UbcqkBx6EJxJsu3hAkUM85UVxaAmbQE5KqmedcOpGbn=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent Storage Facility with Great Customer Service. 10/10 would recommend to anyone needing a place to store their items.",
"date": "2024-09-13T17:17:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is appreciated. Thank you for recommending Extra Space Storage for your storage needs.",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5a29061c-c6ee-4df8-abd6-28fe73385e1f",
"author": "Quincy Armstrong",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7jGXaYpW4uVGQz0URdSEBMDIX1QHvHJjoSVTNN7SYBIkrfoyr=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-09T22:43:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Quincy! Don't hesitate to reach out if you need anything!",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e4d25cfc-ebda-44ad-8ae6-bab55d754947",
"author": "carlos williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXD-TAOCGlgUI_JinRH-HSGg9vQtBzxT5j9iPtVO6GG-Aim69g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-09T18:56:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Carlos! Don't hesitate to reach out to us if you ever need any assistance.",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b06b9e0-b3b9-4046-9207-01b02c226d28",
"author": "Amanda Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVs6oE9RQ2QA2ZpwTGbawMClFdW7IJOXwK2elmPhsrqxFN5Gg5z=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chris was very helpful with the sign up and showing of the storage units available. Truly appreciated his help.",
"date": "2024-09-04T16:36:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Amanda! We are honored to have been able to assist you with your storage needs.",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "c0cc2b55-fb5e-4123-bd24-4fb7b0412a38",
"author": "Guadalupe Lira",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5vL3diymbKPtymiIiL45o49dJx7E9qqe35wzIkDcHwnfwuNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chris was very Helpful and made sure I received exactly what I needed. 100% recommend",
"date": "2024-08-20T19:50:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that Chris was very helpful and made sure you received exactly what you needed. Thank you for recommending us!",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dddd12e8-79a0-45f5-be26-a9f8406a7797",
"author": "Curtis Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxxemfvTcH8Q6ILf-BYyOwfrVugApbIwPJRFlC0zv-TNVbvw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had a great experience with learning the details about this place of business. I will be relocating from North Carolina and my belongings will need to be stored for 3 months until the completion of my new home. Vondi was a excellent guide and he helped tremendously in making this part of the relocating process a breeze.",
"date": "2024-08-20T00:09:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear about your great experience with us. We're glad that Vondi was able to provide excellent guidance and help make your relocation process smoother. Our team strives to assist customers with storage needs during transitions like yours. Thank you for taking the time to share your feedback about your visit. We appreciate your choice to store your belongings with us during your move.",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "009de952-1e1f-4427-8439-f61eeb4bacbd",
"author": "Bryan Midgette",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmrGXdURPJ0lq4vWUriC9By319bAG_vxSvz4yRNtnVYLwngYmN=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi is the best store manager ever!",
"date": "2024-08-19T20:54:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your feedback. Viondi is the best store manager ever!",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5dc49356-b95c-445c-b91d-f554ab7195c6",
"author": "Darnell Sanders",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6i3NeDf4vZjqRnO8vJuxDNG9iZPRaFdFfehRw2YQakG0QD8oKAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi was very informative, helpful, nice and easy to talk to",
"date": "2024-08-19T20:43:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your kind words about Viondi. Thank you for sharing your experience with us.",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b5986193-2400-4036-8e59-f29afedc944b",
"author": "Brandon Vaughan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaqooX0Kd19_7Khu5PcEXYh01usD1qCcSxX1WAbyw1eyW1Kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service experience, explained everything clearly up front and followed up with me in a timely manner. Made booking my space nice and easy",
"date": "2024-08-18T03:20:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. We are glad to hear about your great customer service experience and that booking your space was easy. Thank you for sharing your feedback.",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "02e2e378-1abb-403b-8121-36c9e94d9d51",
"author": "Stephanie Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuKSeSIyiyHq3sUo4IlyCEUBZCK_6Ob73JJDGF_SRbzF5z4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with life storage was GREAT. Chris did a great job he gave me all the ins and out by this being my first time having a storage. He was very professional nice and friendly. He even showed me the difference sizes. I will definitely recommend this place to anyone!!!",
"date": "2024-08-16T16:47:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Stephanie! We're thrilled to hear about your great experience with Chris at Life Storage - Atlanta. We appreciate your recommendation.",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "47c86b94-4076-4731-af93-a3d9ba9db24b",
"author": "Jerry Peterson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5rVpdIaQxtCC-vjA08xXlWp5wtqmHgn4iA81Ot5w2sZPkoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This facility is very clean and I’ve never had issue with not having a cart at the door to help move my belongings to the storage space.",
"date": "2024-08-09T18:38:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear that you found our facility clean and convenient for your storage needs. Thank you for your wonderful feedback.",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "3754e005-f58d-449c-9346-ee23cf7d6bde",
"author": "Unetta Hedge",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNYvG4saY7Los3X2E2-tv0UoLlaKglp8Mkb1K9b3v49lQ8fzxG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chris was great! Helpful to me when I was in a hurry. Easy contactless process.",
"date": "2024-08-09T18:31:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are utterly delighted to hear that Chris was great and helpful to you during your visit. Thank you for sharing your positive experience with us!",
"replyDate": "2025-06-29T05:35:50.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d031d1b2-84d8-4d76-9f58-057316a1ed02",
"author": "Basil Rahman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGoWQZR9jX6-gAUxTmCDIFRB84AyV369hZwNvqXkHx_xE3Eg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-08T20:56:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Basil. Thank you for leaving us a rating! Your feedback means a lot to us! ",
"replyDate": "2025-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ded3d53d-0dcf-449f-bf09-1905f09f278e",
"author": "Robert Gilmer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEhMOGuYWlKrcTRLtcyjh3vBdmn9cCmmOkQC328LEKzc09XP2R=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service that I received today was wonderful with my checkin. A guy by the name of Chris helped me and made my transition process easy and assured me he was there to help… GREAT JOB",
"date": "2024-08-07T20:55:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with Chris at Life Storage - Atlanta. We deeply cherish your feedback.",
"replyDate": "2025-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0b26704-fae3-4d17-908d-e6fe9b51ff2c",
"author": "Kaila Mills",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIq13sZhFUniCUror2cLbkKKTL3Yzgsq2zBnRNAWpDNjLomQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-01T21:41:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating Kaila! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
"replyDate": "2025-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fdb71426-9b7e-4095-b252-176307fc65bd",
"author": "trinica weems",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDqZXEv-aAzqHX9xnJrOY951IWrA4EKJhO0ek4CFl9FBGSvaY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always call back let me know what’s going on very great customer service would recommend to anyone",
"date": "2024-08-01T14:57:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated. Thank you for recommending us!",
"replyDate": "2025-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a66c1ec1-da00-476f-bb7b-762d397afbfd",
"author": "Leslie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJrk3FuSedVlCvRdzaeQgto3uzmwaCe2rJrfBUxaYy5TIGXbhYdA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service! Great location. Safe & secure. Easy onboarding process. The guys were very helpful. Would highly recommend this location 😄",
"date": "2024-07-23T15:06:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Leslie! We're thrilled to hear about your positive experience at Life Storage - Atlanta. We appreciate your recommendation and are glad to know our location, service, and security met your expectations.",
"replyDate": "2025-06-29T05:35:52.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "fb4f5a4e-fe54-461c-8fe5-af5f2da12aa6",
"author": "Michael Askew Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlcaq5BJyeFMPt59RC7d624It5PzsRIaE_GLPSJkRjV9ht-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service! Easy sign up process and the place is very clean",
"date": "2024-07-22T13:54:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear that you had a great experience with our customer service and found the facility very clean. Thank you for your feedback.",
"replyDate": "2025-06-29T05:35:52.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "adddc76b-c82c-454c-b07b-da676cc3c5a5",
"author": "Jake",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXY5wj_NHZdkcFgQbKtKtmBJHmLV3a9spJayY4lLEG2-7V_LlXz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chris and Viondi were very helpful",
"date": "2024-07-20T20:24:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with Chris and Viondi is greatly appreciated. Thank you for sharing your feedback.",
"replyDate": "2025-06-29T05:35:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c1ce5333-a7c4-4207-b9e5-d1240f09f843",
"author": "Angela Woods",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhB0tTNLIlmaeM5fk6DXipdGZlMx6-Mvp9VMc8_yjAjStjqrhB=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We had a very pleasant experience with Viondi helping us to purchase our storage unit. He was very informative and gave us all the details we needed to have a great rental experience. Thank you Viondi and Chris for helping us today!",
"date": "2024-07-17T17:52:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable to us. We're thrilled to hear that Viondi and Chris provided you with a pleasant experience and all the information you needed. Thank you for choosing Life Storage - Atlanta!",
"replyDate": "2025-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "635b4947-0878-4295-bcda-d5f3d4358947",
"author": "Eric Payne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4BqNQzb7B703abA3JMSe2ulIgxwouB8N8uvvmeU83HRoAJXvJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and adept service. The gentleman at the front desk was able to address my needs and concerns with professionalism and courteousness.",
"date": "2024-07-16T21:50:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear that you had a positive experience with our service. Thank you for choosing Life Storage - Atlanta.",
"replyDate": "2025-06-29T05:35:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2a64e1c6-2bc5-46f6-b57b-d4e79725e717",
"author": "Erik Kimball",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVne45GFGqPyiMwEKbhKMR5HI0EjTFRgzCGtFUN1gR6bKmXCmU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I mean for a storage spot. It was rather nice. I can't remember the gentleman's name but very nice. He was all over it. I buy storage units and by far the best one yet.\n\nThank you sir!",
"date": "2024-07-13T23:16:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated, Erik! We're thrilled to hear that you had a positive experience at our Atlanta location. Thank you for choosing Life Storage.",
"replyDate": "2025-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e71b1967-f189-4ec5-b4f6-2680ba8239a3",
"author": "Kaleb Bishop",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWn1oOP3ORA938z0l-4-Gl6teOsXUEm1_v1lftjaus9HiLvI7yo=s64-c-rp-mo-br100",
"rating": 5,
"text": "John and Viondi were incredible. They got me into an affordable unit and were quick and transparent with the move in process.",
"date": "2024-07-06T18:06:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Kaleb! We deeply cherish your kind words about John and Viondi. ",
"replyDate": "2025-06-29T05:35:52.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c5d10a88-9eb7-48b7-95ba-083231454d83",
"author": "Amanda Sharpton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxORN9UV6Xa7hVTwteK7fJ4faupM9iXroKn0mlI0AoWPldz9WR=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-03T18:20:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 - star rating Amanda! We are so happy you had a great experience. If you ever need anything feel free to call us at (762) 222-3649.",
"replyDate": "2025-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4815a4d8-53b4-4b7b-b7a4-623cace99a1d",
"author": "Yolanda Perriman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWwiNC9NUUqBcy3PJNl6xWYLO5ld1UpN36lkzeCCiYkTq0cvBW6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very Goid Customer Service Skills",
"date": "2024-06-21T17:47:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear that you had a positive experience with our customer service skills. Thank you for your feedback!",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b37a2f59-6b71-41d7-a9d5-a3f0c7e16412",
"author": "Nicole Kelley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIolVQN-tNEeZhqTYHdJ_e-rNyYJxpnNTOns12QxAXmByH1Og=s64-c-rp-mo-br100",
"rating": 5,
"text": "Store manager was really nice and explained everything to me didn’t leave out nothing",
"date": "2024-06-21T17:29:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that our store manager provided you with excellent service and explained everything thoroughly. Thank you for choosing Life Storage - Atlanta.",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
"id": "4e2f4c53-d61e-4dc6-8e0e-1ae96449d8a4",
"author": "Anne Armour",
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"rating": 5,
"text": "Viondi was great! I got a tour of the place and easily signed up for our unit all within 20 minutes of arriving.",
"date": "2024-06-18T22:07:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that Viondi provided you with a great experience at our Atlanta location. Thank you for choosing Life Storage!",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1285be8e-f379-457f-ab13-2448da674079",
"author": "Ms. Butler",
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"rating": 5,
"text": "",
"date": "2024-06-13T19:08:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ms., thanks for leaving a rating! We're happy to hear you had a great experience!",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "68529d76-f57d-4c9e-b7c6-c8f27c96d021",
"author": "Shantay Wallace",
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"rating": 5,
"text": "Best Storage Ever!!!!",
"date": "2024-06-13T17:39:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're ecstatic to hear that you think we're the best storage ever! ",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b9f13869-36e9-4d39-9f99-eb694e54d05f",
"author": "I Am Viva Mack",
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"rating": 5,
"text": "Life Storage has been Great to store our items for the past 3 years. The staff is Awesome and very friendly. Thanks for being here for me and my family…",
"date": "2024-06-10T21:21:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We're happy to hear that you've had a great experience storing your items with us for the past 3 years. Our staff is dedicated to providing excellent service to you and your family.",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
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"author": "Latoya Hawthorne-Stiner",
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"rating": 5,
"text": "Such knowledgeable staff and courteous. The facility is very clean!",
"date": "2024-06-10T17:19:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words about our knowledgeable staff and clean facility. Thank you for choosing Life Storage - Atlanta.",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [
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],
"sentiment": "positive"
},
{
"id": "ecbcee87-1583-442e-9b1a-e99289b3267b",
"author": "Norman S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU25IyQWOg0EKn0yTsSoUDqTNZ43vsAyOkxyWjYaGLUShyA-Pn6=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-10T17:13:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience, Bartzy! If you need any assistance the future feel free to stop by or call us at (762) 222-3649.",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b85792d4-ce35-40ee-bf63-14ca45c8ed1a",
"author": "Kc Jones",
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"rating": 5,
"text": "Viondi is amazing!!!!!!",
"date": "2024-06-10T16:50:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're ecstatic to hear that Viondi was amazing! Thank you for taking the time to share your experience with us.",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b462c3da-b075-414a-bee9-1c2e979d5110",
"author": "Bobby Patterson",
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"rating": 5,
"text": "Best staff. Best customer care of anywhere I’ve been to in long time",
"date": "2024-06-10T16:33:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your kind words and are thrilled to hear about your positive experience with our staff. Thank you for choosing Life Storage - Atlanta.",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "42a7b9e2-94a4-4f16-b2bb-59f2487ef2d1",
"author": "Kenneth Perriman Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLA7t0e8FaLdh3on-XBlk4R-KpNo5ziQ6oM9OPd8nTgpP_V-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "It’s clean and the employees are the greatest",
"date": "2024-06-10T15:50:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive feedback! We're glad to hear you had a great experience at our Atlanta location.",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c319c87a-e637-422d-9805-c466dd7a492c",
"author": "LuJuana Collins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXuf7UJHtt0RTLcugi_uHSUeYbBy_COcuTdlcjRuF0lHAMhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-10T14:40:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate you taking the time to leave a rating, Lujuana! Your feedback means a lot to our team.",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "13d181e7-9eaf-43ae-9616-e5c29b5a2444",
"author": "Bobby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrM4uVQmTSolZ7_XVkB_eJx9LM7uuwpCXbmqDL7gZqAb7a_2c=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great services parking space and $prices",
"date": "2024-06-02T05:35:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Great to hear you had a positive experience with our services, parking space, and prices. Thank you for your review!",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "5816be88-45df-4e8a-a8c7-bf4f2a41338e",
"author": "Tameka C",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4j_xR_LncpE-CKw24Jou5NHKNoaTkoXXWmjG6jHDkt9JxuCIl1w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had a great experience. Viondi provided excellent. He was completely focused on helping me even with customers in line. He greeted them as they came in but continued to help me. I was very impressed with his service. Very thorough and personable. Also the facility was nice, extremely clean and very secure.",
"date": "2024-05-24T22:37:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your great experience at our Atlanta location. Thank you for recognizing Viondi's excellent service and our clean and secure facility. We appreciate your feedback.",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "0550e7b3-2eb9-4da5-ad9b-6a1095e0e66e",
"author": "Jolie Kahn-Foss",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOOHoN6L9aqyV9U0xCXbXwON4Xu1zVMZkV4M7PUV4YRfJluA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I did not know renting a storage unit was going to be such a pleasant experience! Viondi is the best. The building is immaculate and has everything you need. Highly recommend.",
"date": "2024-05-24T19:09:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear that you had such a pleasant experience with Viondi at our Atlanta location. Thank you for recommending us!",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b765c28-13b7-43b5-a200-753278515f51",
"author": "Kyle Bambard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0oQdhE0LSmKyvBdGUbS-mrDMXLwqTt-NWNRcU7sNq95hsvRvG=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-24T17:09:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive review! We're ecstatic to hear about your experience at Life Storage - Atlanta. If you have any further feedback or need assistance, feel free to reach out to us at (762) 222-3649.",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aca13f73-4f37-46b1-8362-a99f4e1a1f88",
"author": "Erin Shea Long",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWL4ZGRRB4DClXNvWgF4mlQ32h5dHY815dJefZ9kYeNXG4O9TE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful experience and walk-through with Store Mgr Viondi. Knowledgeable, kind and answered Qs I didn’t know I had!",
"date": "2024-05-17T10:54:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Erin! It's wonderful to hear you had a positive experience with Viondi and want you to know that we are here to assist you with any further storage needs! Give us a call at (762) 222-3649 if anything comes up!",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "86d53ffe-0d05-4cb5-bf73-2b0193fad119",
"author": "Elliott Ream",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDgwEHE1kA3CB4K4AQBzmar7upXwoeQSUIhWDtUUK55cT3KMKJ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Rondell was great at check-in. Storage unit was clean and everything you'd expect from one. Great so far!",
"date": "2024-05-16T22:17:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're absolutely thrilled to hear that Rondell provided great service at check-in and that your storage unit was clean. Thank you for choosing Life Storage - Atlanta!",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "aa87b7e1-30b9-426d-857a-c9a9fafdf40a",
"author": "X A",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ10_t5-7DpmBb9VvheVP_h2IXHnn7cs3jUV4gTtmy0YMwLVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-16T17:02:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear you had a positive experience with Life Storage - Atlanta. Thank you for your feedback!",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "444f5c3d-4095-45c4-87d9-63c994fa62d0",
"author": "Mikayla Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoCGZRArIjeLNBDnwVzAIkzVQWcSooF8_mWxHqWK3bP3S6-Cg3=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-09T16:48:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Mikayla! Thank you for being an Life Storage - Atlanta customer. ",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62a1f482-15f4-4044-8dbc-095fd9b6ac2e",
"author": "Monta Daugherty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1WFXxNdqt6T3BpjJ2xECXctN5c2HzBxqf6QV1bZJoTP3xTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-06T19:26:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Monta! We are here for you if you need anything.",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59e8ad1c-6b24-4425-8bcc-ec5133708c83",
"author": "Krystene Woodard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVZbEghNjOxL3HIQr2q7rmfbk7dj7S1GDJhB9QovfbNv1OAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is very clean and safe. Viondi is kind and funny. He helped ensure our family knew exactly what our rental options, including online pricing. He helped us understand the complex security (an excellent thing) and navigate so we felt confident after hours. Our family highly recommends this facility.",
"date": "2024-05-06T00:15:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear about your positive experience at our Atlanta location. Thank you for taking the time to share your feedback. We strive to provide a clean and safe environment for all our customers. If you ever need anything, don't hesitate to reach out to us at (762) 222-3649.",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "4addffef-4fe9-4cb4-84d1-80940ba95744",
"author": "Jacqueline Morgan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmXTIjBuUdsedJS_SorF5GarY1TbBdMmpba3FJmBvihcNnmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This location is managed with excellence by Mr. Viondi and staff",
"date": "2024-05-02T21:54:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jacqueline, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mr. Viondi and staff! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3c546349-7ae2-4696-ab1c-04745b2a91ce",
"author": "Clevon Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdJIanxhwkcbTXR-iiTq5VvLso6UErWvPdhCI5IITpvJRCtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi & destinee were great and have customer service thank you",
"date": "2024-04-30T18:56:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your feedback and are glad to hear that Viondi & Destinee provided excellent customer service. Thank you for choosing Life Storage - Atlanta. If there is anything we can do for you, please let us know at 888-storage. ",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a5b8cca8-ad71-4248-b93d-27b649199615",
"author": "Shaquanta Arnold",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJt9npGFuh1jdkmLJR3_XiL26-Iv3AGJBLzspa3KVWcXyKRFQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "10 out of 10 will recommend 👌",
"date": "2024-04-29T21:18:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shaquanta, thank you for sharing the positive experience you had at Life Storage - Atlanta! The recommendation means the world to us. We are glad to meet your storage needs! Please call us at 888-storage whenever you need us.",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b3652b3b-7b1b-4c8b-9e01-7d67c1ac1403",
"author": "Antoine Colbert",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMZeQ06KgOOvcbnBtZskMeToAWRt-VIXaUO76aus2L_9WL17s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good job",
"date": "2024-04-27T16:48:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Antoine, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything at 888-storage.",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "055dd9dc-3b20-490d-89a5-a951ccfd8d16",
"author": "Kevin Mills",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjqU9FCcnGqfI5et7dWzw4q0MMnvYDYniYtYQ0dlUGa5wLjTzRaw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Store Manager Viondi and Miss Destiny took extra time and care touring me through the very nice, clean and well lit storage facility. And even advising me on the best size to choose considering my stuff. The location was perfect and the prices were better than every other place in the area. Wow, going there to get storage space was a great decision!",
"date": "2024-04-23T17:26:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Kevin! We're happy we were able to provide a smooth rental experience. We're always here to help at 888-storage if you have any questions or need assistance with your rental. ",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "88d6639c-68be-44b7-b199-c49d282878f7",
"author": "Christopher Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKO2YapB_dWyW4QDmbobTx6qdSxXriOjvHDYcooOvNWq4TBtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "So great. And Destiny is great and helpful as a button",
"date": "2024-04-22T17:54:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Rebekahs. We're glad Destiny was able to help! Our team is here to serve you, so give us a call at (762) 222-3649 if you need any future assistance.
",
"replyDate": "2024-06-29T05:35:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e9178ad3-3374-480b-a148-faf9993d3fc5",
"author": "millions",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_5WPUUjAmvQgdeU_rK2AhK2rbUo4rrxEXKRLKYpoJZKkEsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2024-04-13T20:04:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Millions, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything at 888-storage.",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3b3feec7-d5a0-4134-b819-6f2348c07638",
"author": "Mr Warren",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5vpcGT0A1f-HHDzIjcp5gYFKv-hEbrjU6ugKWUWo0lflMsm5y=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-13T14:45:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Mr! Don't hesitate to reach out if you need anything!",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5ea9d5c4-8677-4866-9b72-e7342ec4729d",
"author": "Musix Production",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfn5YraFpXTIdvbhYN4arc4L8YYWWxBggC0XdX5_UV90g9T_s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi Copeland was very helpful throughout my moving process. Thanks for everything!",
"date": "2024-04-12T16:01:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Musix, Thank you for the 5-star review. We're so happy you had a great experience with Life Storage - Atlanta. Please stop by the office or give us a call if you need anything. ",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7ceb5dd8-c4ca-47c6-9737-3465b275fb4b",
"author": "Ms S",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4Mub9d2lNRxU_KMvIrHqXcCUGXzfeCd8SrN97n0DwEXgJdvwS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service at Life Storage. Destiny was very helpful, friendly, very professional!",
"date": "2024-04-10T20:48:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ms, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with Destiny! Give us a call at 888-STORAGE or stop by the office if you need anything!
",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "36e4f298-3edf-4c7f-8c21-6f899e6ff871",
"author": "Antonio Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItYjWqEC1fWltGkCbI3A75wsfuULXb1UW-xj9gGpfDrtU4KQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks to Viondi for the great services I was very pleased 😀",
"date": "2024-04-09T17:26:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Antonio! We're so glad we were able to meet your storage needs. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental! ",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f6167035-b903-4a64-8a44-fb308eed7395",
"author": "Cierra Lockhart",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUI6wsOWNY2ULYk6ZorxZykPTSntWELw3y7O6ab9FzP8vyzR3po=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very Nice Staff- Great and fast Customer Service",
"date": "2024-04-09T13:54:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cierra, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Call us at 888-storage if you have any questions or need assistance with your rental!
",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b6d80f0-be2f-4188-b70d-b439888cf43d",
"author": "Cesar A. RodriguezGuisao",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuuPJ6pqbN8-N7tLnNjH0EWX1441EHPM_6qfvUc_DtMRaEoG8D=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean space, great staff",
"date": "2024-03-27T16:00:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cesar, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please call us at 888-storage whenever you need us.",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "964bd358-938f-4caa-8964-c443497ce2dc",
"author": "Jajuan Wilder",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4ZToKzrcMFbNITL4RiB2e8aV-TFSSRJIH7BK-HSr2-g7zww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi is the best !",
"date": "2024-03-26T19:31:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Viondi is great too! Thanks for the positive review, Jajuan. Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6a521f0c-6de9-4395-95ea-0f59400fb158",
"author": "G Brand",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImiomukIFJbTlez1-JCpN3t08wBfs3JtiDSn2CUtDR0xnZ3bs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very personable and helpful staff both in person and on the phone !!",
"date": "2024-03-18T23:04:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, G! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! You can reach us at 888-storage if you need anything.",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7bd8cc0e-1db2-4a65-8e56-67aeaa834d7e",
"author": "Shantae Hancock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEUWMMbPisVwvCKcMwuTzVd7g6D1IInRMjhFMw5-OKZlfZXw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Omg yall shamil was awesome very nice and clean I love her attitude will definitely be using them from tho point on thanks very great service",
"date": "2024-03-18T19:57:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shantae, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! If you have any questions, let us know at 800-800-3456.
",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4f41d079-4baf-44cd-a830-6fefbe8ad676",
"author": "Betty Maloy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQpP08pQTjpZIWo3TeleiYg4TK2Vz-Fo_0PbYvejY5Bxw8e5Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr v was great",
"date": "2024-03-14T18:41:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Betty. We are glad we were able to meet all of your self-storage needs. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental! ",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5c5f03a7-5a9c-4309-a80d-8c0e3ac3ae08",
"author": "Tammie Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgwYJd2snFd9xaj8FVu0t2XYFi5bCsn2cr3F6qSxbUFztR3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "After coming in today at LifeStorage Mr. V (Viondi Copeland) made my day. He was so very helpful with my needs and the customer service was amazing. 5 star",
"date": "2024-03-09T20:48:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Tammie! We pride ourselves on having a friendly, accommodating staff and are so happy Viodi was able to assist you! Please call us at 888-storage whenever you need us.",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "25280865-4b61-456a-9950-bc0e706ad1de",
"author": "Anthony GeorgeIII",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaOk9C2LtpUoGWnrydSjZZVoOi-x0HUXoUU4y5xFNv_Wfc_5Cg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-06T22:53:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Anthony! Don't hesitate to reach out to us at (762) 222-3649 if you ever need any assistance. ",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6c165c76-6e79-46d3-8858-9e94f51c4fd4",
"author": "Josh Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqseTMWM14SP55flewAkPPI5hKbZU_EHnCx5pbfU3sY1iytw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi was very professional and easy to work with. He found the best space for what I was looking for.",
"date": "2024-03-05T16:31:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Josh! Our team at Life Storage - Atlanta strives to provide the best advice on selecting the right unit for your storage needs. We're thrilled to hear Viondi was able to provide that for you! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "354c9ff0-73ac-4a60-9d72-f222b36fec59",
"author": "B Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLY9d99ZldIn51RcUr_2d4tAZXVILk0pM3lukwjMk-WUlCJ2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-05T15:56:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ash, thanks for leaving a rating! We're happy to hear you had a great experience!",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2e2b01b5-3fa2-4abf-8852-a5eb96f38d6e",
"author": "CREME_DE_LA_CREME_ PUPS",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3KaZlDLieY8s5TtdvR48IDO_7F6bWNibXlPAame3MRYAPJA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service. Fast, easy with great service.",
"date": "2024-03-04T23:02:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Creme_de_la_creme_! We're committed to providing excellent customer service. Give us a call at 888-STORAGE if you need any future assistance.
",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6fbb29d6-ff3b-45a1-bbb2-23786596e9e1",
"author": "Audra Smarr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKN34qsoAmW2_U_A5-Z2zI_-mq59JIg__LOMBd--I1U5_mHbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m not sure who the guy was working in the front today, but his customer service was very good. He walked me through the entire storage and let me choose what was best fit for me. He was very patient.",
"date": "2024-03-04T22:57:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Audra! We're committed to providing excellent customer service. We're glad our employee walked you through the entire storage and let you choose what was best fit for you and was very patient. Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE.
",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "770b6b6e-c25b-41fe-954a-f92a1d96328d",
"author": "Shari Sample",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBa-7LC0tG-l5O5-KG4UwxHDtBvJ7KhJNxUL5r2LJqBse-6A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I came in today looking for a small unit. I was helped by Mr. V and the customer service was awesome. He made everything very easy for me when I was already having such a hard day. I appreciate your great customer service. Thank you.",
"date": "2024-03-04T22:56:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Shari! We're committed to providing excellent customer service. We're glad Mr. V made everything very easy for you. Feel free to reach out any time at 888-storage.
",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "69510e7f-37fe-452e-89e2-3b732e66ed3c",
"author": "Gloria McCall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZPkuBIrYap8WrkUww37ESN3GaPOm_V9aTI-jO2GnuwockZ88B=s64-c-rp-mo-br100",
"rating": 4,
"text": "I was very pleased with the tour of the facility. Viondi was very friendly and professional. He provided additional information that will help make a decision regarding storage rental at this location.",
"date": "2024-03-04T19:34:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Gloria, thank you for your review. We're glad Viondi was very friendly and professional and provided additional information. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything! ",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "74b75601-382c-47de-b1d5-468c0caa7d15",
"author": "Anthony Goodison Jr.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ92qzCvoj-7BzMqDjYodFZtvL7P--L9z-YSevIHNmVMYYj5A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I incounterd a awesome lady today. Thank you Shamil",
"date": "2024-03-02T22:09:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Anthony! We pride ourselves on having a friendly, accommodating staff and are so happy Shamil was able to assist you! Please call us at 800-800-3456 if you need anything!",
"replyDate": "2024-06-29T05:35:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c134fc91-d0a6-405e-9fea-2c23177fad35",
"author": "chandler betts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmdA1eiw5dIfuc0kuYe-AQs-Tt33HMwxMkTn7YbTk6_UE5ew=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-02T21:56:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience, Chandler! If you need any assistance the future feel free to stop by or call us at (762) 222-3649.",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7b8ab1c7-b5ed-450f-979d-0fba4e3d974b",
"author": "diane cody",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJtKndMaorkknMDWJjj61Uwa_MSbllChpnfhut3m2cZ2pVmIM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great STAFF!!",
"date": "2024-03-02T21:50:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Diane! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please call us at 800-800-3456 if you need anything!",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c99bcb7c-328c-4086-9e2f-33074aff8307",
"author": "Lamont Knox",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK--GLfedo0i0zaPDrbQfcplQuogNe-MDE1P1zs3iNGoS_Z1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was a great experience there the assistant Thomas worked with me while storaging there it’s clean and a safe inviorment also the wil listen to whatever problem you’re having and wor with you the best way they can.",
"date": "2024-03-02T19:19:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lamont, thanks so much for your review! We are thrilled to hear your experience with Thomas was positive. We pride ourselves on keeping our storage facility clean, secure, and organized while providing the highest level of customer service, and we are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "1bb77bdc-1b7e-46ad-8d3f-e8b91f3d6791",
"author": "Robert Henderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBQR3Zu_f9ELbMJZDYuq59PwhhQDPkAN5K7KdsFAzqNINNxrqA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Such a great experience. Mr. V is super helpful, awesome vibe and professional. Made the whole process super easy.",
"date": "2024-02-23T01:17:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Robert! We're happy Mr. V was able to provide a smooth rental experience. Please call us at 800-800-3456 if you need anything!",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "49160c7d-d7a0-47bc-8800-b365a1702d18",
"author": "Chris Gates",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3fjEqfjaG7biFK7ue4159--GZpJ9PHOd5JvePc9AV83FGZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly service Mr. V, Proficient, and tidy facility",
"date": "2024-02-21T18:54:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Chris! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! You can reach us at 800-800-3456 if you need anything.
",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c1146a9a-d4d6-44cc-af56-655c1793e7a1",
"author": "Demarcus Cobb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5RVWBKngtvHjiTPRmUUzAtWlWVbk3SblLwltArLThdnTRFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had such a wonderful experience. The staff member Viondi was very informative and knowledgeable. Helping me pick out the perfect size unit and explaining all of the terms. The office was very comfortable, welcoming, and clean. I’ve never seen a storage company with a comfortable seating area in the office. Five. Stars for sure.",
"date": "2024-02-21T18:50:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Demarcus! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (762) 222-3649 if anything comes up!",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ef702bc4-f511-45ac-b6e9-3b79c44cd37e",
"author": "Bonnie L",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX54OV-T7yKdzuuhKAqVHwL1RZq58VwByMjiW-W0FnA0SWexbQ_DQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy, clean facility, great service.",
"date": "2024-02-12T16:23:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bonnie, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive. Please call us at 800-800-3456 if you need anything!",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "3e99ae70-dc77-4864-a321-0bb58df5607a",
"author": "De Shonn De Shonn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVeR792VpokCeaPq4Eh1qJSi66vXg7KiKEEDqWT8-UPza_xecqH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shamil was great!",
"date": "2024-02-08T20:41:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, De. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0de99cf8-210c-40bb-ae59-1adcf16a8501",
"author": "Daisha Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8e4HNA1WDQj-dbgsjSkk_D60IiuuUiopfK_3YzSmiBBDCTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shamil was the absolute best…helpful & her attitude & smile was very welcoming",
"date": "2024-02-08T14:03:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Daisha. Thank you for the 5-star review! We're so happy we could help. Please call (762) 222-3649 if you need anything!",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "101d061c-2d8a-4e15-ad5d-34964bf399b6",
"author": "Bsloww",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJ8A9ZdEZmr3kcHhoUtDSN9I7di_F6ZcEKw5MNlaJXym8OoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-07T15:28:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Bsloww! Don't hesitate to reach out if you need anything!",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "25d987ea-d5e3-40f9-a2bd-ec9e9d4e8926",
"author": "Dawson Gordon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaj8k1OLuxldQyWjnpYtv5sLOG6bI-0ZUqey9cz3zQ1DsUWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The best customer service & clean facilities .",
"date": "2024-02-07T15:25:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dawson, thank you for your review! We're so happy to hear that your experience with our staff and the cleanliness of the facility has been positive! We're always here to help with storage at 800-800-3456.
",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "276c03f8-599f-46a2-8b0b-1def5f19ae54",
"author": "Michael Moon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGYBRnpza9P5TW6RGA9uOKHh6eK68X_7pXquWq1DmBIfq-8Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Viondi did a great job explaining and presenting the units. The unit and facility seem clean and well managed. I would recommend for your short term and perhaps long term storage needs.",
"date": "2024-02-03T23:37:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michael, thank you for your review. We're glad Viondi did a great job explaining and presenting the units. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're so happy to hear we have your recommendation! Feel free to reach out any time at 888-storage.
",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9d26b577-7f9f-4ad5-817e-44c2c1603073",
"author": "Tikeyonna Burse",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPKzzAasBnDO3RbEdYJbcxBee6EsK_aoGk_GkaDFC3mH2Z=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi is excellent very patient and great customer service",
"date": "2024-01-31T23:22:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Tikeyonna. Thank you for the review. We're so glad Viondi could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7288c340-35b5-4edf-afd8-5a46bcf870d8",
"author": "Markesia Forte’",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzJyo7z1VR8EYujjMR_7l4zG18EwbOn1KXRyU7b0Ne2-plYrTi=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-01-31T17:49:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Monique! We are so glad you had a 5-star experience with Life Storage - Atlanta. Feel free to call us at (762) 222-3649 if you ever need anything. ",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c7dd9804-1279-407b-820d-2c173c8862ec",
"author": "Luz Kenyon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTtEtUyKrZuM_XNV7L_4lCu6LdAy6SILoPDq7Z2ETsiCE1qA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Vionivi did a great job of helping us get set up and getting us everything we needed! Quick and easy and helped us out with our moving needs!",
"date": "2024-01-27T21:41:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Luz. We're glad Vionivi was able to help! Our team is here to serve you, so give us a call at (762) 222-3649 if you need any future assistance.
",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c33e296e-950c-4a66-a735-64e7ea4baf13",
"author": "larry Bennett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiMB9_2ygIDGCsOQw2Fg6ulSDUmv-GhejIVo-cpuZpYbQ5_FkR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience",
"date": "2024-01-26T18:43:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Larry, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (762) 222-3649 or stop by the office if you need anything!
",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c34a3eea-fdc3-41ad-849d-a72b3cadb8c4",
"author": "Life is Great",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyDGbBVe_f6pQVLqUOc9O8kD9KG0HWZ6YnQepLKSg4S-Z6HQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "SHAMIL you were awesome and friendly",
"date": "2024-01-24T20:56:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Life! We're glad to hear that you had a positive experience with us! If you have any storage needs in the near future, we would love to have you back! Feel free to reach out any time at (762) 222-3649.",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0fe7de1c-b193-4c42-9943-3d1e8bdec192",
"author": "santasia barlow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGtbS0q3_EAsHvKE46_JW_45DjsZfxxMowTliB69N77B8JLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-24T17:59:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the rating, Santasia. We appreciate customers like you. Please let us know if you need anything.",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b1041cde-96fa-45ee-ab1e-609d4efd0788",
"author": "Dalissia Cummings",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWHuV-Z6oz0p6Z9uMDXTJS-cnM4d5MJNsuK3WcvDKF3_4AIPIOpog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything about them is Amazing",
"date": "2024-01-20T19:03:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dalissia, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (762) 222-3649 or stop by the office if you need anything!
",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "85727fe5-8f95-4deb-9298-cac31604a19c",
"author": "Brea Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSgO18M15_qRivIOWIQPrVzqNqvYt2PqBP9xBtHos6E9r4kA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-17T16:56:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a great experience with Life Storage - Atlanta, Brea. Our team appreciates you! ",
"replyDate": "2024-06-29T05:35:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4f82952c-fdd7-4ef2-a975-9474bdcd3044",
"author": "Jeremiah Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTzGUsnHX_0U1X25JQtX7YmUwSsDi9VgF4lEHterXOweIMzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, would highly recommend fast and superb.",
"date": "2024-01-13T16:57:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jeremiah, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (762) 222-3649 or stop by the office if you need anything!
",
"replyDate": "2024-06-29T05:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "97ae0e69-c32c-40ec-bf43-f26a73042203",
"author": "Diana Lencrerot",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITzsQtgWkTpPyBUC8PuvzqI_wRhvXgumNDxvVv5VB8xBpzXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've received great service from Shamil",
"date": "2024-01-13T16:14:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Diana. We are glad Shamil was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ",
"replyDate": "2024-06-29T05:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "edd63a9f-a9b4-42eb-a4b1-82482a04a344",
"author": "Edriyas Beyene",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKV52sMDl-1bJ2eXBRHapJ06asE8Si30t1buwZIJdxHcsUzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a Great experience at life storage thanks to the help of shamil",
"date": "2024-01-11T20:08:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Edriyas. We're thrilled you had a positive experience at Life Storage - Atlanta. Please stop by the office if you have any questions. ",
"replyDate": "2024-06-29T05:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dfc0ce4f-f187-43c6-b5eb-7697212758e0",
"author": "michael johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzl9P-CPLkYK6NZIcZfhtmpaZTy0ATNJFq9eO1rcw0o_2_vA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-11T17:57:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating Michael! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
"replyDate": "2024-06-29T05:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ad825433-58dc-41a3-a8c7-3f7b5b4c23e3",
"author": "Joshua Braun",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLU5zW9vqEG8Uu7S1SJU3a5cogyEX4T7iapa0Hin-H9Mgk1=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-01T00:05:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Joshua! Don't hesitate to reach out if you need anything!",
"replyDate": "2024-06-29T05:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d0298957-6b87-4380-a502-eba8427154d1",
"author": "Maleah Mays",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ981GPxMbdMRNyqubkhh6P5LwuYbfrfuKRTM5TAAEi4nB-Rg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-30T17:26:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Maleah! We are grateful for customers like you. ",
"replyDate": "2024-06-29T05:35:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d29777c1-0628-402d-8d1a-644807ae2006",
"author": "Keith Doctor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7Q673sqf4O9w3D6v8qNnRwwhON12GkSsibLE5wjbByeVki8la=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is nice and clean, the staff is very professional and friendly. I would recommend.",
"date": "2023-12-29T23:20:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Keith, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (762) 222-3649 or stop by the office if you need anything!
",
"replyDate": "2024-06-29T05:35:56.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8c1e462a-3046-49ed-96e8-7d18b945b156",
"author": "Malik Webb",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsaz35hh5Rx5FEpzvqGxf0gP2YEwAmkfKfZ_DH567mjTYWHD5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and efficient service!",
"date": "2023-12-29T20:26:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Malik, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (762) 222-3649 or stop by the office if you need anything!
",
"replyDate": "2024-06-29T05:35:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e0e12362-867e-4e37-bcad-f217e04cac93",
"author": "Deidra Willingham, REALTOR",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXzeH63mbRAT-8mBGOKN7sgjZnh_WtXY9jzTc7nIaS184kXBMxkA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I appreciate Viondi. He was attentive and addressed all of my concerns. The facility was clean and the security features are definitely a bonus.",
"date": "2023-12-28T21:24:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear that Viondi provided excellent customer service and addressed all of your concerns. We take pride in maintaining a clean facility and ensuring top-notch security features for our customers. If there is anything we can do for you, please let us know at 888-storage. ",
"replyDate": "2024-06-29T05:35:56.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "8940c793-990e-430a-aa74-42933396abb7",
"author": "William Cottrell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnvRq8DkQWGSdAz7et3wtn581-o9mfziowZArg8Hwg2E8GDXu_=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility and grounds were very clean and well kept.",
"date": "2023-12-28T18:24:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you William! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Call us at 888-storage if you have any questions or need assistance with your rental!
",
"replyDate": "2024-06-29T05:35:56.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "fc3f4af6-8bd7-4d39-9148-82126159a734",
"author": "Derrick Simmons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViE4mcY-zKnXW4kX7GYVSpKxEpZfiFac-7LL70z4i3eBsWd063=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Viondi was a very polite. He helped and provided the information I needed. He showed me around facility and all the sercrity features and I will be using Life Storage when I return back to the Atlanta area.",
"date": "2023-12-19T02:37:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Derrick, thanks so much for your review! We are thrilled to hear your experience with Mr. Viondi was positive and are always here to help with your storage needs! Give us a call at (762) 222-3649 or stop by the office if you need anything!
",
"replyDate": "2024-06-29T05:35:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6f4abb78-b220-424b-ae95-561e2a8ca525",
"author": "Trenton Graf",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVh0Qti0dmKk2Mf563YlN1kNoLMdFHnrJbRfRPO555lq2U3m-E=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi was extremely knowledgeable and helpful.",
"date": "2023-12-02T17:39:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Trenton, thank you for your review. We're glad Viondi was extremely knowledgeable and helpful. Give us a call at 888-STORAGE if you need any future assistance.
",
"replyDate": "2024-06-29T05:35:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9c3cb83a-f780-4dac-b281-95a2400d14de",
"author": "Shawn Andrews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKi_GHNhHlB1JpD9m8gouOIbnraj-A65RIg0CLIiiS1G786Uw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional very courteous serve you with a smile and helpful",
"date": "2023-12-01T18:34:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating Shawn! We are so glad you trust Life Storage - Atlanta with your belongings. If you need any assistance in the future please do not hesitate to reach out at (762) 222-3649. ",
"replyDate": "2024-06-29T05:35:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ceb7ad6a-96da-4a29-8590-9a029a9aa939",
"author": "home team",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLABV0GdtqaezGKmF6cMMawTcWSVtXVDEsF7y6NiKDV-hiX8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "all i can say is mr viondi is one of the kindest most helpful & professional ppl i hv ever had the pleasure of doing business w. he has gone way out of his way 2 handle situations that\nwere not in any way his responsibility yet stepped up not once but multiple times.\nim lving this review because i believe\nthat hard working people that go beyond\n2 be helpful deserve as much credit as any\none out here. he handles his business.\nold school calm cool & collected !!\na true gentleman. also his employee\nor staff on hand , shamil is also a pleasure\n2 work with. a very bright young professional\nthat u appreciate making things so easy\n& again being so helpful. lotsa ppl leave\nbad reviews & i get it. so this is just a\nheads up 2 corporate- this is a winning team\nplease know we appreciate them !!!!\nim a movie worker & rent multiple units\nas well as alot of ppl i know & its so\nhelpful 2 hv ppl that care @ these places.\ni def hv nitemare stories about other storage\nlocations, so again, thank u guys !! u rock !",
"date": "2023-11-29T00:09:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Home. We really appreciate you taking the time to share your experience with us. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
",
"replyDate": "2024-06-29T05:35:56.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "neutral"
},
{
"id": "4ee5425d-4688-4c4d-bbbf-c570fbcbfe99",
"author": "Saucy Styles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXYWmuWXza94iMCdWRNdtfaepHB-UAQHVp6fUKtoYqsoPSZzl-U=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great experience so far! Shamil is getting me set up with my new unit. Everyone here is very friendly and helpful, definitely recommend",
"date": "2023-11-11T17:11:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Saucy, thanks so much for your review! We are thrilled to hear your experience with Shamil was positive and are always here to help with your storage needs! Give us a call at (762) 222-3649 or stop by the office if you need anything!
",
"replyDate": "2024-06-29T05:35:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d9edaeb-29aa-4c49-9815-bea4cb641227",
"author": "Fedy Chino",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImIGWVcjFW9Fy4UmcXvVea6Z7Yz38krCcsRUjfK___2z7srw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. V is a great example of helpful.",
"date": "2023-11-10T19:47:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Fedy. We're glad to hear that Mr. V has been helpful! Our team is here to serve you, so give us a call at (762) 222-3649 if you need any future assistance.
",
"replyDate": "2024-06-29T05:35:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9f328103-1a9d-41b1-be83-827ce56874ff",
"author": "Lance Lamar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQx82t0T4LRfzulILtAPnPXQjLw_JviJ58mTEgqq8tFfhXrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The people at this place have great energy and really helpful......... keep up the good work........ thanks for all that you do.",
"date": "2023-11-07T00:10:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Lance. Thank you for the 5-star review! We're so happy we could help. We're grateful to have you here at Life Storage! Call us at 800-800-3456 whenever you need us.",
"replyDate": "2024-06-29T05:35:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8aca44b4-26db-4cc2-98d1-e63d6e6521c3",
"author": "88MeanFace",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUThJCiUCLhapjyexB_HmyL84pIuOzux8p0J5Sd54bxuJxJCTnS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great. The carts are helpful.",
"date": "2023-11-06T21:16:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, 88meanface. We're thrilled you had a positive experience at Life Storage - Atlanta. Please stop by the office if you have any questions. ",
"replyDate": "2024-06-29T05:35:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c7761402-e8bd-4b0f-918a-64d8242c9289",
"author": "Ricco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvBuSWkFSMSBCOvB5mzcIUFmZw1SLm1NVTQXqgMw7FRZdpYQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Shamil was awesome and very knowledgeable about the units. She made my renting experience superb! Will definitely be recommending because of her!",
"date": "2023-11-04T21:51:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rico, we are so happy to hear that Shamil could accommodate you and provide a smooth rental experience. Thank you so much for choosing Life Storage - Atlanta! We're always here to help with storage at 800-800-3456.",
"replyDate": "2024-06-29T05:35:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "69668b04-bcf9-43d3-88c7-9516c20f5471",
"author": "Sydney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-8h4qwoJVOfuAmSxBL6h_StXNMz0P3sFwxCFm9kjFl3t3OY3t=s64-c-rp-mo-br100",
"rating": 5,
"text": "wonderful staff - shamil was super helpful and friendly :) would recommend to anyone needing storage in the area!!",
"date": "2023-11-04T20:15:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Sydward! We pride ourselves on having a friendly, accommodating staff and are so happy Shamil was able to assist you! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c7bf8eed-be7b-40d6-9bc9-76a84beeca1e",
"author": "Issa LuvSupreme",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbCsKoGSjoH0y54o7RR-EvCvkZeTuOOG0QsNtgYAMYJEuJjplx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience, employees were nice and extremely helpful. Process was simple to complete.\n\nStaff offer assistance whoever needed",
"date": "2023-11-04T19:32:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Issa, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Life Storage - Atlanta! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b24a6ace-8792-4c2e-b6fd-48ac8ce85233",
"author": "Makiria Janae",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvb5XR1UGm_p2hE2p1-bP4fA8Cn4yEcOz0J01rfKlDfGJHmUc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shamil was Great ! she has phenomenal customer service. she helped me with all my questions to my problems. she definitely goes above and beyond i’m so thankful for my experience here at Life storage ! thank you Shamil for making this process so easy .",
"date": "2023-11-03T18:08:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Makiria. We really appreciate you taking the time to share your experience with us. Feel free to reach out any time at 888-storage.
",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d353d11a-1e6e-4da4-a9ca-c998ff2ce9b8",
"author": "joshua purvis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSe8kLaHY_qCMv8Q9BEEH0YcgLviTUYO6PD4Mx7d27JJYmEg6a=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-11-03T18:04:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience, Joshua! If you need any assistance the future feel free to stop by or call us at (762) 222-3649.",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "892edaab-4121-406c-9d0e-a7dcf7778941",
"author": "Keysha Milton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKngDVP-XqhilHCAJRj2qdU-u1sDq6VABqBMWsrJVZprLYpQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms.Shamil",
"date": "2023-10-26T01:12:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Keysha. Thank you for the review. We're so glad Ms. Shamil could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e64a825b-5279-41bc-9b59-f64f8c6878ea",
"author": "Deverick George",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIk3iLD9d5NXdDLmAQBfLfFGwmJVc7m1d4Zi67F-IsHNpQvWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you shamil Thomas for the awesome tour and professionalism!!",
"date": "2023-10-21T17:16:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Thomas is great too! Thanks for the positive review, Deverick. Please give us a call at 888-storage if you need further assistance with your storage needs. ",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7a37f6e5-3339-44d4-94d1-4901e6b29a71",
"author": "Michael Barnhurst",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL07vXPVvBHEDGuNNBvTYAC2ECJclWy9jykywiiVGkK-3TWaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shamir was very good a her presentation of the facility.",
"date": "2023-10-21T16:35:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Shamir is great too! Thanks for the positive review, Michael. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE. ",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b3ae490e-359f-4db4-ac87-e6a57a69388e",
"author": "Phillip Cook",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV95aazdtXU9gntt28hm4znxsdrMDuTDDbKrcyE58ITa40Ml3tO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shamil was great and very helpful.",
"date": "2023-10-21T16:34:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Shamil is great too! Thanks for the positive review, Phillip. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE. ",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6f2b87d5-ea3d-4086-8151-6c78fe92a22e",
"author": "Eduardo Avila",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOiVAw0BFPT3wzeG6bhtiqJqWE2YKPTayx-0sEkrieyjtNXw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-20T20:47:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Eduardo! We are so glad you had a 5-star experience with Life Storage - Atlanta. Feel free to call us at (762) 222-3649 if you ever need anything. ",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4609b117-3d39-4ed7-a723-5cdd9f04df6b",
"author": "TaMarra Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3aoBNyyHsluJRJI9iAgbF1gNudDteoukeJ5fek0g6_QM85vl7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shamill Thomas at the Moreland location was amazing. Her customer service was impeccable. She was very informative, she was very welcoming, and she was very helpful. I appreciate her so much!!!!!",
"date": "2023-10-20T00:11:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Tamarra! We pride ourselves on having a friendly, accommodating staff and are so happy Shamill was able to assist you! We're always here to help with any of your storage needs at 888-storage.",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "4b437afb-1de9-4091-a5df-92eb39b216f9",
"author": "Andre Serrano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZDu9RCvqO-BCvR8S1KIcZP_mWmJJ6dS-UQ85tvfLgPlgVBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-18T16:52:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Andre, thank you for your positive rating! Please stop by our office or call us at (762) 222-3649 if you have any questions.",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b905510d-4da1-40b1-961f-9b1e8962d148",
"author": "Clarissa Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDgLUMBKRjUdv8s7ktqSx8ge4JRDkzBZzSCuqzA9A6L2GfM09iWQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Miss. Shamil was awesome she took the time to physically show me different units.\nThanks for the great customer service",
"date": "2023-10-18T12:53:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Clarissa! We pride ourselves on having a friendly, accommodating staff and are so happy Miss Shamil was able to assist you! Please call us at 800-800-3456 if you need anything.",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "003ffe9d-3d0c-44f3-adf4-98a294ffe92a",
"author": "Joshua Fullard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkzxZD2IYmHCxcT7rIAOTJAX-uYMaEpc1WzjmljNebrIqODQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Shamil for the AWESOME SPEDDY SERVICE!!!",
"date": "2023-10-17T15:03:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Joshua. We are glad Shamil was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call if there is anything else we can do for you. ",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b7aca707-5dd3-4a21-91eb-fe226e7d302e",
"author": "Quincy Milton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrZxrK0C2XwbnG0DtGCJjcTjXvdtAPtg8SBWrHh9TNJWcROMM2=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Shamil, kind, and funny",
"date": "2023-10-16T20:01:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Quincy. Thank you for the 5-star review! We're so happy Ms. Shamil could help. Please call (762) 222-3649 if you need anything!",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b747a64-5d1c-4bf5-ac03-c72201f2eef3",
"author": "32Brandon B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXl-nxYunj3C9Sch3P7TTRIuBNWtCkwF56Z1UM24yRZ6X2KIUeF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thank you shamil!!!",
"date": "2023-10-16T15:15:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, 32brandon. We're glad Shamil was able to help! Our team is here to serve you, so give us a call at (762) 222-3649 if you need any future assistance.
",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c51c35db-5655-4a7b-ab4b-875177df840b",
"author": "Ida Polite",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYuFwrAXKj4gxGRxJqLCHUpydto9xKdtqKFBYYFRtaxlbVEQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ms. Shamil Thomas was absolutely amazing!!!",
"date": "2023-10-14T21:17:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Ms. Shamil is great too! Thanks for the positive review, Ida. Don't hesitate to reach out at 888-STORAGE if you need anything!
",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "923a988d-0f71-4d5e-ae9e-629a5786cb05",
"author": "Rayne T",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLwE9LnrK68EDA8NOwxiXCKnNT3NCwnjGN3Sqw3iSFliVwRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-12T20:56:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Rayne! Thank you for being a loyal Life Storage - Atlanta customer! ",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b71e44d-58a7-4f6f-9cd7-d7038b5bbccd",
"author": "Raina Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLh5_8jja0wdNbAKKQmb4-su4m3e8FN3s_IhetNjYgEkt_MYg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Vondi is an excellent manager who was able to help me last minute with a stressful move. The facility is very clean, safe, and convenient.",
"date": "2023-10-09T20:54:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Raina! We're glad that Vondi was able to assist you during your move and that you found our facility to be clean, safe, and convenient. We appreciate your feedback and hope to continue providing excellent service to you in the future.",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "cb9d2fcf-aa89-4d74-b966-b423b1400f79",
"author": "Larry Gore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9r5uNGvEh2Lnk6PoYiAEWODzx-bZ2-_1-cdih7lR8OAMHfdQdaQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mr. Copeland and his staff are amazing, they are courteous and professional. There storage facilities are reasonably priced, clean and easy to access. I am definitely recommending Life Storage to friends and family!",
"date": "2023-10-09T20:47:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the kind words, Larry! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (762) 222-3649 if you need anything.\r",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "24149725-4ba5-4767-9466-301a8acf4622",
"author": "RBE Reeko",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSNamiauAiwqsRL6Phu-_j1cI4HodDzYeP5cL-Olk8g-MY_qg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-28T18:21:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Rbe. Thank you for leaving us a rating! Your feedback means a lot to us! ",
"replyDate": "2024-06-29T05:35:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "49b8a156-3099-457a-bca4-a969ee5b2c97",
"author": "A Touch of Class T.R.F",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLocLcyQoMp-GeXRy3gLDXoGSvA4G18w8wIYeh5fR8zjLMfVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Me. Viondi is the absolutely BEST!…..\nhe help me from start to finish. I need a storage. The one that I chose did not work for me. He made sure he found me one that works for all of my needs even at another location.\n\nThe grade is A+",
"date": "2023-09-27T14:49:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "A, we are so happy to hear that Viondi could accommodate you by finding a unit that works for your storage needs. Thank you so much for choosing Life Storage - Atlanta! Please call us at 888-storage if you need anything.",
"replyDate": "2024-06-29T05:35:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ce5cca8f-e808-4e83-9e37-12633c2519fe",
"author": "Steven Rashaad Miller / Miller-motivations",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXk39-40WxDD2zL8qpDZeaY2RXuxCUWfEw1EU2_F011INCYpqMe=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-26T00:19:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating Steven! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
"replyDate": "2024-06-29T05:35:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fd6fee19-b1be-48f6-af3e-a4f7058b3297",
"author": "chris bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgnX8ZenNXfFSqIDmNpDRC6OJOVbv6Jms7TJ5d7o53Zj7ur477bg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I secured my storage space on line and read to be there within 24hr. I noticed the office closes at 6pm and I didn't get off work the next day until 530pm. Coming from anywhere in Atlanta is gone be a stretch to make it but I persisted. I pulled into the parking lot at 558pm. Pulled the door and was surprised it was unlocked. I expected a rushed reception, but instead I was greeted as if he was waiting for me. I got a through breakdown and explanation of how things work with Life Storage. I forgot the man's name that was working at the Moreland SE Atlanta location Friday September 22nd at 5:58pm. But I will always remember his service.",
"date": "2023-09-23T18:59:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Chris. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us. Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 800-800-3456 to let us know if you need something!",
"replyDate": "2024-06-29T05:35:59.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "1fa66bd2-ad28-4d6d-8928-9bec1e41b61e",
"author": "Kenshard Burley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtLVtKrIVVkOJj7nRZMXtlQJrtPGjKn8fq8uSWcABgz3FUDfma=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service.",
"date": "2023-09-21T23:27:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kenshard, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (762) 222-3649 or stop by the office if you need anything!
",
"replyDate": "2024-06-29T05:35:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bcd9c5da-9a8f-46dc-b2f7-062072f5ee92",
"author": "James Shy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUAqSVsFHIuWSwBn-VhwV_boitBCdafi3lhRHj0y_2f9-aph25=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-09-16T22:36:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, James. We're glad we were able to assist you with your self-storage needs. ",
"replyDate": "2024-06-29T05:35:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "60216a00-659e-4277-b89f-6789ea22f458",
"author": "Mark Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDCzvIzJI_Sw0jXrUE3nBr3EDCrpU3R1m1il1CPY5gryLJKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer attentiveness was AMAZING.. I was lead to proper place and made sure I was satisfied.. I surely recommend the storage",
"date": "2023-09-04T15:39:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind remarks, Mark! We're so happy to hear we have your recommendation! Don't hesitate to reach out at 888-STORAGE if you need anything! ",
"replyDate": "2024-06-29T05:35:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "56c66554-c4b6-4c71-9cb5-29e3c30dd99c",
"author": "Sandy Railey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvsioUYcpwzwFdmqk1A9OnetETpMwxo0bMMH7Ab_Rcr0MwfEmsmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean friendly knowledgeable",
"date": "2023-09-01T22:06:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sandy, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to reach out any time at 888-storage.
",
"replyDate": "2024-06-29T05:35:59.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2f536bce-50b5-461b-afc4-1d81b87c09f9",
"author": "Lorenzo Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUftuo7qpaGts0LXOsqA9oZB18JG3EV10IT7lbH8tOh86mdeM9K=s64-c-rp-mo-br100",
"rating": 5,
"text": "First time customer with Life Storage as of 8/24/23. I was assisted by a gentlemen named Viondi Copeland of Moreland Ave store, although his experience extended to the Hapeville location, where my belongings are now. Mr. Copeland attentively and patiently gave me his undivided attention for at least one hour. Unbeknownst to him, the payment system caused a stumble in our lengthy attempt but his think fast ethics, activated into immediate problem solving. His inclusivity of other colleagues to make a decision to not have to double charge me, calmed my anxiety and nerves. In the end, accommodations were made that I was momentarily satisfied with and allowed to proceed with the storage move in. I panicked, Viondi did not and that’s exceptional customer service. Company representation at its best!!",
"date": "2023-08-25T18:48:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lorenzo. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Viondi. Our team is here to make sure you have a great experience while storing with us. Let us know if we can do anything else for you at 888-storage!",
"replyDate": "2024-06-29T05:35:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5171a809-fab2-4eff-9f58-71ff9f35f991",
"author": "Al Hickey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqJnfqYYUw635YtpjEiYScvTys6pF0gK24Vs7FDPorwj7Iig=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-08-17T16:05:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Life Storage - Atlanta, Al! Stop by our office or give us a call at (762) 222-3649 if you need assistance or have any questions. ",
"replyDate": "2024-06-29T05:35:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d28b602f-5172-44d1-a69e-785717ffbeb7",
"author": "Toni McDaniel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMDg0EHB2dAUE6XzXX1KPVXkaibyW-bjOPTgYJVMFpJlfoyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience, quick and fast service, knowledgeable associate.",
"date": "2023-08-14T19:24:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Toni! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Call us at 913-222-8507 whenever you need us. ",
"replyDate": "2024-06-29T05:35:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b3827588-e5fb-4dc0-b301-286f6a912c41",
"author": "Skye Limt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJ5DZib2CvF0ZiYkvrE8Dv3bYruXO6nt9FiaGX1T-lVhDxsXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful Customer Service.",
"date": "2023-08-14T15:56:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Skye. We're thrilled you had a positive experience at Life Storage - Atlanta. Please stop by the office if you have any questions. ",
"replyDate": "2024-06-29T05:35:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b595ecbd-de40-4098-971b-048f29df282e",
"author": "Destiny Harvey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRKfTtSv_Gy18ixsMO1XpSyLa1tF_3LGSmRy7cEUh2xiEWXw2z=s64-c-rp-mo-br100",
"rating": 5,
"text": "The units were clean. The security to the entire facility is top tier!! The staff is very friendly, accommodating, and understanding. I most definitely am going use this storage location again.",
"date": "2023-08-12T19:41:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Destiny, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (762) 222-3649 or stop by the office if you need anything!
",
"replyDate": "2024-06-29T05:35:59.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "09de9dbb-6f06-40a7-9b50-59464d342ee5",
"author": "JADA JOHNSON",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNjtURMMg4t9X4yjw_M5lqipwBSqsp4HlJkc4_mq_Sa0nsWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Please go see Viondi he’s amazing! Customer service is unmatched !",
"date": "2023-07-12T16:56:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jada, thank you for your great review! We truly appreciate it! Thank you for your business, The Life Storage Team",
"replyDate": "2024-06-29T05:35:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d07d618c-0798-4f79-ab40-fa6e79b87803",
"author": "Major Dropoff,",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnRTGl1HtukflDwYVXZoQmq8MAkWYnIkP-XPhZP6190dCT0mpb=s64-c-rp-mo-br100",
"rating": 5,
"text": "This location is the best my boy all ready no when he see me it in and out and bouts business everything I feel like family it cleans and reliable",
"date": "2023-07-07T00:12:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "1ab04484-4502-416d-903c-935d72735d27",
"author": "Braun Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJykRAmRc81x3IyZ3YeKMTzhjyko-Ksq1myCuto9QOSGVQu3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great very professional!!",
"date": "2023-07-05T14:26:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Braun, thank you for your review! It's great to hear you were pleased. Best regards, The Life Storage Team",
"replyDate": "2024-06-29T05:35:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ab9c7e13-4b36-4a6b-bb2e-ed3a9bde9985",
"author": "control the motion",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9dCK5eOKdLrty57QKfomwjfeKW0NO2p0_8VJ1hMj-6yIf5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "This a place to come always they always looking out and willing to work with you",
"date": "2023-06-30T15:04:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5c1ad80e-1c48-4277-9972-029b7e51863b",
"author": "Michelle Renee'",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwQsB22OCvPFCnhGShiEmjp7ZKH5txJ_8-keRDQqi8DwMeKKHY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi is very helpful!!!",
"date": "2023-06-23T17:44:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michelle, we'd like to express our gratitude for the feedback. We truly appreciate it! Thank you for choosing us, The Life Storage Team.",
"replyDate": "2023-06-29T05:35:59.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2ad9a777-4a9b-45ac-9aca-324c91ce9bd2",
"author": "Mel Boyd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKknb8XLBQaHGA7Nn9oatpern0Ocg6Q-db0sH-8Bnmeo4i6TA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!",
"date": "2023-06-23T15:22:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mel, thank you much for your review. Glad to hear you were pleased, and thank you for choosing Life Storage. Best regards, The Life Storage Team",
"replyDate": "2023-06-29T05:35:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de305595-d9ef-4cb6-bae6-138941ade825",
"author": "Erin Ricafrente",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViAePS7uVvmrN0RJ9uJegTurwnepPARSUiiQr9_OGRmsCykqxR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service experience!",
"date": "2023-06-12T20:06:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Erin, many thanks for your review! We truly appreciate it, and we appreciate your business. Best regards, The Life Storage Team",
"replyDate": "2023-06-29T05:35:59.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "66d6874b-44ae-4778-850f-ed54be88f18a",
"author": "Zari Etienne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrMvEGgdI0tnVrD5FbAr_CudrhFUA5pvrlGVCMz_jgUpz3gQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-12T20:05:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a9dacffd-0035-410f-acfe-5966f5f64c70",
"author": "QUEEZY Q",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXdSsSOR0z3NtFVQ3F9Y3TOug5GeVhSinmrTlvL6KaMm4n1I-P=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Service",
"date": "2023-05-09T21:10:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Queezy, we'd like to express our gratitude for the feedback. We truly appreciate it! Thank you for choosing us, The Life Storage Team.",
"replyDate": "2023-06-29T05:36:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4bd4810d-2593-45cd-ae23-b08db9a16d34",
"author": "Jada Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyzRN7wHrZMbvJGfswuwZ5gvcJtgLxBSxjyIJZLE2EyhYC8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Service",
"date": "2023-05-06T19:56:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jada, thanks so much for your review. We aim to please, and it's great to hear you were. Best regards, The Life Storage Team",
"replyDate": "2023-06-29T05:36:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e21abf13-ef0c-4455-881f-8901d511160d",
"author": "Rashawn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWyjF-sDiSlpMWcX9U7i8jTD4enHLRJHVE0RQtfrWpi6vRJNcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-06T17:45:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "861763e0-fc2f-47d1-91de-c1bf4afdf145",
"author": "Emily Marshall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6RaBJJ_TpuH4-pSGHA1P-0Lavn_2fF8Qv0ZnD38mkbfdBz5fZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi is wonderful! He is so helpful and funny. Very appreciative he works at this location and genuinely cares!",
"date": "2023-05-01T15:19:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Emily, we'd like to express our gratitude for the feedback. We truly appreciate it! Thank you for choosing us, The Life Storage Team.",
"replyDate": "2023-06-29T05:36:00.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "bea7442e-f3c7-4dbd-8842-278ac2568ca4",
"author": "Mrschooday 27",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKj-PU5tDRREDhRVnideesK9mhxEFC8EiC_J2dGDqyWNLkIHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-29T20:11:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8fa3dedb-f206-4f5c-a839-3ca26e1f046c",
"author": "Jessica Calhoun",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcEKheifDWzQJlGkeMzQ_Tflj1h_tqtNt-JsnpsF0TS-JXd0F3Sw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-25T21:03:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1776c760-9403-49c6-a2b2-75061e604343",
"author": "Christina Lynch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLxeGQot5hI9JhDsPzgeWdxgHBNMDMBsxvqLWEGeQmWLm_OiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful customer service, clear terms, friendly staff!",
"date": "2023-04-24T18:24:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Christina, thank you much for your review. Glad to hear you were pleased, and thank you for choosing Life Storage. Best regards, The Life Storage Team",
"replyDate": "2023-06-29T05:36:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2dbf9693-0553-45a2-9874-e20a63ddebcc",
"author": "Henry Hibbert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9KisRGULlMVpjC1VvRM4o71A5OV24nMKcfYSTUk_vK7WtRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-24T15:31:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "675651b6-ad64-4e20-846b-f7e80b1312f3",
"author": "Otis C. Sutton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKY8OMNjKCR26D2yoguThF8CjRMmfufBjW8OZpNFttJ1tJG4g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-20T14:21:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "29aa6ce2-7320-43cd-a7a8-40529440cfa3",
"author": "Lucas Johnston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAVZEclPSjO39K8vLFyom0sBEMuKEtF4ZO8i1Gvlvig-Iz2b_gsQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Viondi showed me in and got me set up in minutes. Easy access for me, but well secured. I feel good about leaving my stuff here.",
"date": "2023-04-12T16:09:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Lucas, Many thanks for your review! We truly appreciate it. Best regards, The Life Storage Team",
"replyDate": "2023-06-29T05:36:00.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "60aa9f1d-f2d3-46a1-b819-c5f37955ef7f",
"author": "Zakiyah Sutton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHADO7WebBg-gdpMkOeu_Nu8-SCcvNx_9lkxOy44tgkBw9KA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean environment. And helpful staff ☝🏾and safe!!! My storage was improperly closed for a few days and when I got there everything was secure and untouched!!! Thank you 🙏🏾",
"date": "2023-03-28T16:53:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "72a60085-9481-47ae-b4fd-d6e7930785bb",
"author": "princess",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnhDk_w6X2Q_LMlczTXMyIbooOvpRjhzftga2hFWT6-jruagBa=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-03-26T02:15:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c371b96a-8d62-4935-9859-a383ef44659a",
"author": "Angela Marshall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzth9lG2LRq1rLXxW0VYdONDMWXRFd5Q_wCO1xITR9lLLqd4eYBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Got me right in and out in under a hour",
"date": "2023-03-24T20:24:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cc2371e4-22b0-455a-9f55-ac9457c5b208",
"author": "Darryl Whittaker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLX26SPwab3yBPXIJ45sD9jW3WhpKWKHrijrLRfs9D54Wgh-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-16T14:28:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "41475ee1-cff1-47ef-ae3d-3ea025b2dab4",
"author": "Elizabeth P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxRPnXQJJA6SYoOMJrOC2jFjIlQ5eKCTuoOFK_jJnQUwipsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Renae was wonderful! Very helpful!",
"date": "2023-03-04T19:27:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "247c053c-3125-4bb8-b803-f827eac9b896",
"author": "Kimberly Barnes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMVWxs1rLjCBJZEObAnytQRYx7MPNXwv05SFT2NpVuWAULj5xy=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great",
"date": "2023-03-03T16:46:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "78af2ddc-fa73-42ce-911c-03ed83476182",
"author": "Annie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDzYz50c6fYjo7wO9R7_3IiQ4TqfZe2DS4RknhbCaLlz2_fmei=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-02T20:11:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a030de6b-b66c-440f-a33f-3c7ec7e4d0a2",
"author": "Jordyn Vincent",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXaeQDhDatMXJHB_-UoxsD9_hUP7Bb2Z24apu1PRbOYTy-c8AE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very well taken care. Very friendly atmosphere",
"date": "2023-02-23T20:39:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0bccde46-fdf8-4248-adfd-0bb4187aa9af",
"author": "Say YB",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUekOGpsDtJsa_MV4yFn0Ln0b79o01wETbtmNMMyVOUK8ruuGG5=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-23T16:52:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e5047919-0f17-4bce-9a77-e7e1f984949e",
"author": "David Washington",
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"rating": 5,
"text": "Perfect situation.\nLoading in and getting a locker was seamless. The staff is very professional and helpful. The storage unit is super clean and nice. Ecstatic about my storage and happy I chose this location",
"date": "2023-02-22T19:32:25.000Z",
"verifiedTenant": false,
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},
{
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"rating": 5,
"text": "Great costumer service I recommend….",
"date": "2023-02-21T16:21:12.000Z",
"verifiedTenant": false,
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"tags": [
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],
"sentiment": "positive"
},
{
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"author": "Tito Elplaga",
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"rating": 5,
"text": "",
"date": "2023-02-21T16:06:44.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"author": "Sarah Burtch",
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"rating": 5,
"text": "Great customer service!",
"date": "2023-02-15T20:13:43.000Z",
"verifiedTenant": false,
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"tags": [],
"sentiment": "positive"
},
{
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"author": "Diamond Spikes",
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"rating": 5,
"text": "Awesome space, great customer service 🙌🏽",
"date": "2023-01-25T20:39:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2fdc0fb5-c14b-40c3-8335-d613b9692089",
"author": "Jenaro Vadell",
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"rating": 5,
"text": "",
"date": "2023-01-25T18:25:28.000Z",
"verifiedTenant": false,
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},
{
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"author": "N3rd G1rl Pr0blems / Two Geeky Girls",
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"rating": 5,
"text": "He was very helpful he was quick and knowledgeable I was able to get a unit that day",
"date": "2023-01-18T22:56:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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},
{
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"author": "Courtney Ward, Jr.",
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"rating": 5,
"text": "Great experience, professional and very helpful thus far.",
"date": "2023-01-16T19:44:49.000Z",
"verifiedTenant": false,
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"staff"
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"sentiment": "positive"
},
{
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"rating": 5,
"text": "Great customer service!!!!",
"date": "2023-01-06T15:39:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
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"rating": 5,
"text": "Great EXPERIENCE!! Viondi ROCKS!!!",
"date": "2023-01-05T17:48:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
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"author": "Olympia Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXX2WxBBZ36X97aS6krg6NHiHXiyBwEcQXk8AJWeg55LVcP4cS5=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-26T20:30:36.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"author": "2WO APPROVED",
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"rating": 5,
"text": "",
"date": "2022-11-28T18:44:29.000Z",
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"sentiment": "positive"
},
{
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"text": "",
"date": "2022-11-28T15:30:04.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"author": "Paige Burns",
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"rating": 5,
"text": "Had a communication error with my card and got a text that my things were going to be sold- I immediately called the store and to my pleasant surprise the store manager Micheal not only helped me but was so kind and understanding. Definitely a good experience.",
"date": "2022-10-28T19:24:43.000Z",
"verifiedTenant": false,
"featured": false,
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},
{
"id": "0b20253a-0f9b-4bcc-80a1-de58dba88f7d",
"author": "Tori M",
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"rating": 5,
"text": "Signing up online, using the storage unit, and cancelling all went very smoothly",
"date": "2022-10-21T21:32:46.000Z",
"verifiedTenant": false,
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"tags": [],
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},
{
"id": "6ad7bdf9-f896-4b70-9b30-0cd9483c4491",
"author": "DEE Julio",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlpB1ntLkU9Z2sCVh1wAtSeqJ3Rzn98_Q5IEp-BWMi43rfnuGl=s64-c-rp-mo-br100",
"rating": 4,
"text": "Viondi was very helpful",
"date": "2022-10-01T20:37:29.000Z",
"verifiedTenant": false,
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],
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},
{
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"rating": 5,
"text": "Taiwan is really great at her job she's very friendly and really with people. Customers service is outstanding",
"date": "2022-10-01T19:26:30.000Z",
"verifiedTenant": false,
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},
{
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"author": "Cortina Steward",
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"text": "",
"date": "2022-10-01T17:59:19.000Z",
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},
{
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"rating": 5,
"text": "",
"date": "2022-10-01T17:58:42.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"author": "J W",
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"rating": 5,
"text": "Viondi and Kendrick have been beyond exceptional with their customer service and helpfulness. I will continue to use this place and I highly recommend it",
"date": "2022-09-03T15:21:16.000Z",
"verifiedTenant": false,
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},
{
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"author": "Jarrod Phillips",
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"rating": 5,
"text": "Quick, informative and efficient",
"date": "2022-08-29T17:18:07.000Z",
"verifiedTenant": false,
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"tags": [],
"sentiment": "positive"
},
{
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"author": "Shan",
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"rating": 5,
"text": "I used this facility while waiting for my home to be built. Everyone was very helpful and made a hectic transition a little easier. Thank you!",
"date": "2022-08-18T21:48:58.000Z",
"verifiedTenant": false,
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{
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"rating": 5,
"text": "Viondi keeps the facilty very clean and secure.",
"date": "2022-08-15T16:47:20.000Z",
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{
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"rating": 5,
"text": "Awesome location!! Viondi is great!",
"date": "2022-08-15T16:45:13.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"date": "2022-08-03T19:13:15.000Z",
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},
{
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"rating": 5,
"text": "This facility is deserving of 5 stars on every level!",
"date": "2022-07-31T12:32:50.000Z",
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{
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"date": "2022-07-30T15:26:57.000Z",
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},
{
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"rating": 5,
"text": "Great facility and customer service in the few years I was here.",
"date": "2022-07-13T14:48:35.000Z",
"verifiedTenant": false,
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},
{
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"rating": 5,
"text": "Loved this place!! Great experience !!",
"date": "2022-06-20T21:39:41.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"date": "2022-06-13T16:25:47.000Z",
"verifiedTenant": false,
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},
{
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"author": "Sherry Cruse",
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"rating": 5,
"text": "Good service",
"date": "2022-05-17T22:02:03.000Z",
"verifiedTenant": false,
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},
{
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"rating": 5,
"text": "Great experience!! Super dope and clean facilities and amazing customer service. Mr. Viondi was the man!!",
"date": "2022-05-04T22:40:34.000Z",
"verifiedTenant": false,
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},
{
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"rating": 5,
"text": "",
"date": "2022-04-18T21:44:07.000Z",
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},
{
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"author": "Harmony Works",
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"rating": 5,
"text": "Mr Copeland over at the Moreland location is extremely helpful and his advisory insured me with the best service at the best rate and a my own convenience I appreciate all of his hospitality and communication. I recommend when you call to ask to speak with Mr Copeland.",
"date": "2022-04-12T16:10:42.000Z",
"verifiedTenant": false,
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},
{
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"rating": 5,
"text": "Clean space. Great service. Viondi has been very helpful throughout the process!",
"date": "2022-04-07T16:43:08.000Z",
"verifiedTenant": false,
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{
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"author": "Dineshia Marshall",
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"rating": 5,
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"date": "2022-04-02T17:18:41.000Z",
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},
{
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"author": "#UNIVERSOULSTUDIOS",
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"rating": 5,
"text": "Excellent facility and all my needs were met. Very impressed",
"date": "2022-03-31T20:13:00.000Z",
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"sentiment": "positive"
},
{
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"rating": 5,
"text": "",
"date": "2022-03-29T17:08:58.000Z",
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},
{
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"author": "G Pacheco",
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"rating": 5,
"text": "",
"date": "2022-03-17T20:32:33.000Z",
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},
{
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"text": "Wonderful customer service!!",
"date": "2022-03-09T18:53:46.000Z",
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},
{
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"text": "Amazing service!!!",
"date": "2022-03-09T17:16:13.000Z",
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},
{
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"rating": 5,
"text": "This is the best storage money can buy!",
"date": "2022-03-08T20:12:00.000Z",
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},
{
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"rating": 5,
"text": "Great Service and Pricing !",
"date": "2022-03-01T17:07:18.000Z",
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{
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"rating": 5,
"text": "The best customer service the store manager was so helpful!!! Will be returning!!!",
"date": "2022-02-25T20:52:56.000Z",
"verifiedTenant": false,
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{
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},
{
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"date": "2022-02-23T21:35:42.000Z",
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},
{
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"date": "2022-02-19T18:54:53.000Z",
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},
{
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"date": "2022-02-18T18:11:04.000Z",
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},
{
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"date": "2022-02-14T00:30:07.000Z",
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},
{
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"rating": 5,
"text": "great staff at this storage unit! extremely helpful",
"date": "2022-02-07T15:25:08.000Z",
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{
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"rating": 5,
"text": "I was delivering sofa for someone. Nice and clean inside and out",
"date": "2022-01-23T21:13:30.000Z",
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{
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"rating": 5,
"text": "I used Life Storage for about 3 years, and it's still as nice as when they opened. The place is always clean and the employees are nice and helpful!",
"date": "2022-01-21T21:07:43.000Z",
"verifiedTenant": false,
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{
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"date": "2022-01-19T20:02:14.000Z",
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},
{
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"text": "",
"date": "2022-01-18T15:47:49.000Z",
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},
{
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"rating": 5,
"text": "The Moreland Ave. location has always been my go to storage facility, hassle free & great prices! I was a bit concerned regarding new ownership (I've been a customer since it was SpaceMax), but the same manager was on duty & the experience was just as pleasing....highly recommended, thanks! L",
"date": "2022-01-10T18:19:42.000Z",
"verifiedTenant": false,
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},
{
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"date": "2022-01-10T17:37:29.000Z",
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},
{
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"text": "",
"date": "2022-01-03T17:10:47.000Z",
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},
{
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"rating": 5,
"text": "",
"date": "2021-12-30T18:02:38.000Z",
"verifiedTenant": false,
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},
{
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"author": "Chris Osborn",
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"rating": 5,
"text": "Great service Viondi!!",
"date": "2021-12-30T16:58:58.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"author": "Brendan Davis",
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"rating": 4,
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"date": "2021-12-23T14:42:09.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"rating": 5,
"text": "",
"date": "2021-12-10T22:40:07.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"author": "Emily Larsgaard",
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"rating": 5,
"text": "",
"date": "2021-12-10T15:42:50.000Z",
"verifiedTenant": false,
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},
{
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"rating": 5,
"text": "I have two units at this location and it's been delightful to work with the team to get my account all set up. Tamika has been super helpful with an issue I had with each space being tied to a different account. It wasn't an easy fix and she really hung in there to make sure everything was tied together and resolved. The whole facility is super-clean every single time I go to my units.",
"date": "2021-12-09T23:06:44.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"author": "Sonny Baba",
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"rating": 5,
"text": "",
"date": "2021-11-29T21:50:30.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
"id": "ed04614b-91aa-435b-aac6-3ede89cfdcfb",
"author": "Deonte Smarr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8vhneWOA8MhsjH9-exsOaL4LU4jQr6auIXtILATH-ngpEyg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This place was nice and clean and Tameka Bryant was a hugh help in getting me started with my unit and on top of that she was very respectful nice and friendly thanks life storage",
"date": "2021-11-27T15:18:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
"id": "1576d1e6-c1d2-4873-aaeb-201fd4932dfa",
"author": "Treneka Prather",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQe5c6vhOh-NGcqfWgT0EbtJeXqk9zE7Lhzo8c2MIQsMrNKVNW=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience here at Life Storage was AWESOME! The Store Manager Mr.Copeland was very understanding and professional and the process wasn't long at all. I would definitely recommend them. Also it's a nice and clean facility.",
"date": "2021-11-16T16:00:48.000Z",
"verifiedTenant": false,
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"tags": [
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},
{
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"author": "iSenPai",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-QMlwxeUNPkVPNP6s4Mkh8U8N4BiFqNgvtyIG9vgqRLDi9T3z=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi was wonderful. Got me in and got me out efficiently. Everything was thoroughly explained and I was well accommodated.\n\nEvette at the Decatur location was also wonderful help with customer care and notifying me of the perks of storing with Life Storage. I wish I would have called yesterday for that free truck haha.\n\nLife Storage will take care of you!",
"date": "2021-11-01T17:45:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "15c10fa9-12fd-45ed-a68f-2521a4c6e40b",
"author": "lennox reid",
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"rating": 5,
"text": "",
"date": "2021-10-29T20:12:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f1f57050-3d0e-41f0-942d-45cd3b354dc7",
"author": "Yvette Cano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrtFy8WaQV173DASf2dVNZL8GvPIxbodssFdRvgoiMMsLkfQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-10-29T16:40:59.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
"id": "9f64ad3e-b7a8-474f-8783-103505fbb246",
"author": "Janilya Nooks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYq8wQxl9v-MVoMzOAPqUH8O_iH-RdC1wZWP_1XFVuA03cHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-27T19:56:45.000Z",
"verifiedTenant": false,
"featured": false,
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"sentiment": "positive"
},
{
"id": "f056f0ba-1b64-45b6-b876-3d381e154cd2",
"author": "Mookah Adansi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWql-7dPu8v-3FkX1QSnMowA5XxD6ZoBw4sSDAW6PBkJjFvii2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-27T14:13:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1ed1fe3e-c92d-415a-ba1a-55ba0fe5328a",
"author": "Courtnie Gorman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKY37y4Q42Doz8Wcdb4y8yHO6Ly37v3ThjA1Xl8caVsAjvATA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-10-22T19:38:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9a381b59-0b32-4132-981f-73b97d9b5c4e",
"author": "Dana Babah",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWciLr2fUJNwAY60W2Srv6Kq0LM_EhW3kDm_nKr2GxZjBdMw343=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Viondi was amazing! I went in to really just look at the size and possibly come back later. He showed me the size and explained the whole process to me. I went back upstairs and went ahead and rented the unit. The process was quick and easy to sign up to rent a unit. I am SO pleased with my service received today.",
"date": "2021-10-22T15:24:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6f13e32b-7a1e-43ba-9be9-271f4b374d3d",
"author": "David Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxj0q4NBecFRVdA_yYn5Uy3N8_C2ZOJ3d6SzBcDvLQtgnEsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I messed around and waited until the last minute to vacate my unit. Despite that, Viondi went the extra mile to check me out and get it all taken care of.",
"date": "2021-10-11T01:27:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a61432d2-f7c8-4a72-86a4-817fec4c8ac7",
"author": "Ray Bradley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLa10hO8drzxeOhhswN8bkUYK8_Z-XzW2njedLfTCnRlqZqkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience at Life Storage was not what I was expecting, I figured the process would take long and waste my day. Viondi C. was knowledgeable, and made the process seamless. I got all my questions answered and was on my. Thanks Life Storage for putting people in play to make our day.",
"date": "2021-10-05T13:35:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
"id": "417b04c5-2ae9-491c-b2ca-8057c7f291a5",
"author": "Alexis Terry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSDKnDKdc45RDG2ijho-qBHKOpN24Bpwa6tOfB3dCDbu8opA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi was excellent and very helpful!!!! ⭐️⭐️⭐️⭐️⭐️",
"date": "2021-09-29T21:36:17.000Z",
"verifiedTenant": false,
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"tags": [
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],
"sentiment": "positive"
},
{
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"author": "Mike Mosgrove",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQI6eX-vc84Gxs7aROOasGoqUtCQvnKXooLlqK7DDjo0BNu_6i=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-28T22:37:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
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"rating": 5,
"text": "Viandi was amazing! Great place to have storage.",
"date": "2021-09-28T21:28:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9ab8f41f-a3f4-47ba-87f9-556c5f4371a8",
"author": "Willie Binyard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtHNJGDG5Ef6xLWzjzWxQMEOpqMP6r08q-knREVt809EKDug=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-25T19:26:45.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
"id": "ecd3eefc-ffb9-4098-a902-89987e7754c7",
"author": "K P",
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"rating": 5,
"text": "",
"date": "2021-09-24T15:35:59.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
"id": "9111a441-0c51-4412-b296-9b8cb7c4a0fc",
"author": "Rufus Hamilton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXt8yimeT0sFdzGkT-x7UTDR32W4Bk4fxGlNXbGkVFBF6vI55FpOw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2021-09-22T14:50:20.000Z",
"verifiedTenant": false,
"featured": false,
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"sentiment": "positive"
},
{
"id": "bf5c46b6-5d77-4aec-9258-bb9e884e2313",
"author": "Michael Kenyon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3hdZGn0Y7CJazncwOishTlpCnFlknmqgkMXYPhTS_gojPUQPbVQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-09-21T21:45:14.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
"id": "c15e79e2-fdee-441f-b301-2a041765e1a8",
"author": "residentialblue",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPiuoIf-T5o7sn8Mj2TfZnf_j0rDzEstHwCPLKyEpwpn1Aww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Moving can be so stressful. I moved to East Atlanta and neeedd a storage unit. I called Life Storage and had the pleasure of speaking with Viondi. He was very professional and welcoming. He answered all of my questions and was very knowledgeable about the units and which size would work best for me. Thank you Viondi. If you are looking for a storage facility check out Life Storage and ask for Viondi.",
"date": "2021-09-21T15:26:57.000Z",
"verifiedTenant": false,
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],
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},
{
"id": "4c7e8349-1534-40c1-9fe6-d17b683d3455",
"author": "Elwood Webber",
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"rating": 5,
"text": "",
"date": "2021-09-18T15:41:08.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
"id": "40659b48-1eda-44b6-be1e-5f237b1743b6",
"author": "Albert C Thrower",
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"rating": 5,
"text": "Been with them a while now, they’ve always treated me well.",
"date": "2021-09-07T18:56:56.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
"id": "f810f27d-6bba-4942-a6e0-674f5f41f1bd",
"author": "Dantavious Yancy",
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"rating": 5,
"text": "",
"date": "2021-08-19T16:54:44.000Z",
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"sentiment": "positive"
},
{
"id": "dbe7fa12-5e33-412e-8fe6-bfc3c35dd2e7",
"author": "Garland Hampton Jr",
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"rating": 5,
"text": "Viondi was a great help with the closing process. Very detailed guy and pleasant. Customer service and storage service was great all around. Definitely will use this company again when I need them.",
"date": "2021-08-19T13:52:40.000Z",
"verifiedTenant": false,
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},
{
"id": "362cd2aa-cc35-493e-b0aa-83463bd66b99",
"author": "Paul Moreland",
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"rating": 5,
"text": "",
"date": "2021-08-17T16:51:23.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
"id": "7a9366d3-b75a-4df7-b5e2-3486555b017f",
"author": "Lillies Life",
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"text": "",
"date": "2021-08-12T15:56:17.000Z",
"verifiedTenant": false,
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},
{
"id": "1403e3ad-26a9-4ddb-ae03-25c751a83350",
"author": "Hayley Valeri",
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"rating": 5,
"text": "LifeStorage took care of me quickly and painlessly, I just walked in and got signed up even though they normally do everything online. The facility is very nice and clean and I was able to get everything moved in right away.",
"date": "2021-08-09T18:10:51.000Z",
"verifiedTenant": false,
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},
{
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"author": "Lynn McKenzie",
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"date": "2021-08-09T17:56:12.000Z",
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"sentiment": "positive"
},
{
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"author": "Delfin Rivera",
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"rating": 5,
"text": "Phenomenal.",
"date": "2021-08-06T21:29:33.000Z",
"verifiedTenant": false,
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"tags": [],
"sentiment": "positive"
},
{
"id": "37d58002-506e-4738-bb2d-bbf2c44fe324",
"author": "Jessica Smith",
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"rating": 5,
"text": "",
"date": "2021-07-29T17:52:44.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
"id": "721c5c93-a613-4ef8-8fd7-5e4a831c0f39",
"author": "Kye Hackworth",
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"rating": 5,
"text": "Great company! Had a few hiccups on my end and Viondi took care of my issues used them before and would definitely recommend them again in the future!",
"date": "2021-07-28T22:07:49.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
"id": "bb5f5e52-6a56-45be-8eba-52f1c972e524",
"author": "Amina Wallace",
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"rating": 5,
"text": "",
"date": "2021-07-27T18:59:26.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
"id": "0ebcc30d-cc1b-4183-a02d-2065f3c8e0f9",
"author": "Kaelynn Johnson",
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"rating": 5,
"text": "Everything went really smoothly!",
"date": "2021-07-27T15:20:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
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"author": "Thomas Carter",
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"rating": 5,
"text": "",
"date": "2021-07-27T14:59:49.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
"id": "13c3dd06-3210-49de-a9fa-f84c2d2f9257",
"author": "Lauren North",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjDm4YMH4xDdzDW58a-PpItc84lFAdxjOoPUfuWCCUymyeGOMM3A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean and secure, great experience overall",
"date": "2021-07-27T14:04:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
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],
"sentiment": "positive"
},
{
"id": "c33a7082-187e-4f59-beaf-16be94b2826b",
"author": "Paul Douglas Hale",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPmYrHc3rBLf3awBb6HKvBjphz23ZgdDin5ey3ATdCiw1JwRY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good quality employees, a very secure facility, you'll do good to rent a bin here.",
"date": "2021-07-24T16:45:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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"sentiment": "positive"
},
{
"id": "a677c1bf-6a76-4907-b04b-11497fe96859",
"author": "Te Jay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZ2hpj1NrD_Ich-9vW3yseSZpRqoFGU6J9f3bv6F0a_GjKfmD6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi was great and very informative!",
"date": "2021-07-23T17:35:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d24bd9cd-34c9-44f9-83fa-7ec8262cc90c",
"author": "david matthews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSbScepHA9cytmStCIFamDZzPdpixx2ziKoqZ-nb3T_oFkXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-07-22T14:59:08.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
"id": "aced3670-2cec-4610-aec5-a7daadd749b2",
"author": "Gregory Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJ6hcdzzzVZ36fqJ8Oh5Oq08YC4ZY_s9Y5RgtXizzvDgkkPA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-07-21T18:04:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2d42dcf1-f87c-478c-b38f-236ca8064304",
"author": "Jarvis Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEY3eFIWEgesjN7ySZSSmrwMvRfmDQIQbQrvUjfkAP0UszOQ_n=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-07-06T14:15:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0a3e1de0-8295-467d-a27a-1b386e67c6f0",
"author": "Sally Cohen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWa-WW3S6b7OCrnNWWMjqMCWRZc6mGUx0Bthqk9UAeaRsIsZWsB=s64-c-rp-mo-br100",
"rating": 4,
"text": "Great and Friendly Service!",
"date": "2021-07-01T01:07:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "15f35c7b-6919-49a2-b722-87982ade1a45",
"author": "Kermit Holden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOMeZ-HRURp2P6YWywL9Wms3dvDtBOABHALNykh0P9vQP6X7Da=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always good service here. Viondi is super helpful as the manager, going above and beyond to assist his customers.",
"date": "2021-06-30T19:43:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4efd8aad-b063-4063-9752-f23cf02f4651",
"author": "GG Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJx-Xhr8Qgju9IfMcGfanf3EavhjZvQhI-9fysY3-HDRX7X=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-06-25T21:32:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "59e9c89d-a652-4e56-a032-ab1955a1244c",
"author": "Aleah Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmoqqhe9Yb7RiKqnAqF1dmr_E9M7u-7BQrP8dRKFUJTplJrl5s=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-06-25T16:33:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c6107ade-268b-485f-a4ef-33b9af9d0b59",
"author": "Sidney Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsaG5vLoN9BB-Lkt3sznZFXhDaAd5X8Utz3ifaxrpCneMKHF6t=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "My only complaint is the fact that a storage facility of this capacity should have more than 2 dollies for their customers",
"date": "2021-06-21T13:14:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f4b435e1-4292-4271-a568-0a0bf291a30d",
"author": "DaniAzeemRussell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtlcaLE7Oz2emvb3UA5jSPQlHTzL7rynK5cUzZx-fbfsKcMF8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondei is ALWAYS helpful and courteous. Very patient and explains company policy very well. I always feel like I’m in good hands with the staff at this location.",
"date": "2021-06-16T15:22:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "18734336-e9fe-4cbd-9629-70b51296f197",
"author": "Daniel Otto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPPGNxAEgd_fD5CciE-QXGJaV0JaWVbH1jg1ZDfvEIciAe=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Viondi was very helpful. Although the was on his lunch break he took his time to assist me.",
"date": "2021-06-14T18:27:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f6eb3208-2fcd-418f-87d3-db45f1b99641",
"author": "Will Bowron",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcS1tOP257pjXQhUHQSJEyn8j_vjqzy7EuROhqPc9qHGYxhzbc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safe, secure, clean, and quiet! Great storage experience.",
"date": "2021-06-11T19:38:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "27e44b31-0c0e-4f14-815c-ec024098afb3",
"author": "dorian wallace",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4hz-h4QPDxVhxmrVdFt1P6RkvDqSRVEmRP0kY0TrqZwNKUJEu=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Wow.... Viondi, the store manager, totally exceeded our expectations with his customer service. He made our transition from the storage facility in Decatur a breeze!!!! The facility is brand new, clean, and actually climate controlled! I highly recommend this location.",
"date": "2021-06-09T18:15:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "388e807d-56b4-4701-ade9-d3fcce98b153",
"author": "Dr. Monica Lyn Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5BxPuQmqjNUlhh8L812Bx34T1ZnT-K18DFFZMKB4TifzhdEg2yQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service at this location with Viondi was Excellent! He was responsive and super helpful when we had a host of issues at the candler road location. This location is also newer, cleaner, and the climate control we pay for is actually climate controlled! Highly recommend!",
"date": "2021-06-09T18:12:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c83bedf9-0ad0-4307-b5c4-4bc2bb90b9b6",
"author": "Mical Swett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhsAvyYFoQ5_KdDGoMXRocOfgh6sgR_nnqajUN1vOHAolcMgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-06-09T16:47:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "42b11adf-20ac-42b3-87b1-83f07619786f",
"author": "Arden James",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXncJ0-VCyEfSAZybchLGVEYJSs-u4lQ8P5-9JgInVcwq0xOee65w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-06-08T17:52:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9fa68374-6310-44b0-8e03-e9b6878c38c9",
"author": "Shamandi Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW11M74EzDlA_1LgrxPYMPf5jpI6z-4hfmXyVwlBswFqWkItwsh=s64-c-rp-mo-br100",
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"text": "Good service!",
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},
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{
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{
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"text": "Fast and friendly service with my storage experience. From the store manager down to the staff they are all A+",
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"text": "Viondi was very knowledgeable and helpful. Was in and out within minutes. Great location and very clean facility.",
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"text": "Excellent service!!! Store Manager Viondi was of great assistance and service immediately. He helped me find the right unit that was available. The place was very clean and customer friendly. I will definitely be using Life Storage again in the future.",
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{
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"date": "2021-05-07T19:41:49.000Z",
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{
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{
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{
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"text": "Viondi has made my experience at Life Storage very pleasant. He is diligent and accommodating. He has real passion for customer service.",
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{
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"text": "Love the staff, location, and facility. It is always super clean and well lit. Viondi is the best!!! He is always thorough, personable, and helpful. I am finally moving out but would surely recommend people to use this facility.",
"date": "2021-04-30T22:38:16.000Z",
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"text": "Kept things here for years. Guys and gals at the desk are helpful and considerate.",
"date": "2021-04-30T16:45:19.000Z",
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"date": "2021-04-30T16:34:55.000Z",
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{
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"rating": 5,
"text": "Great Customer Service!!!",
"date": "2021-04-28T18:10:59.000Z",
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{
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"rating": 5,
"text": "Nathan is the best ! Great worker ! Highly recommend this location!!!!",
"date": "2021-04-26T16:44:56.000Z",
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{
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"date": "2021-04-24T18:19:11.000Z",
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},
{
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"rating": 5,
"text": "Great location and excellent service",
"date": "2021-04-23T20:28:18.000Z",
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{
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"date": "2021-04-22T15:30:17.000Z",
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},
{
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"date": "2021-04-21T19:58:53.000Z",
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{
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"date": "2021-04-20T15:54:47.000Z",
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},
{
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"rating": 4,
"text": "Well I have I have been using life storage for 7 mons and my things has been safe in there it's a lot l expensive but worth it",
"date": "2021-04-19T13:33:33.000Z",
"verifiedTenant": false,
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{
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"rating": 5,
"text": "",
"date": "2021-04-17T20:03:36.000Z",
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},
{
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"rating": 5,
"text": "Super easy check-in. 5 minutes to fill out the form then I got the access code that granted access to the unit immediately. Viondi was great to work with!",
"date": "2021-04-16T15:30:18.000Z",
"verifiedTenant": false,
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},
{
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"author": "Hannah Williams",
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"rating": 5,
"text": "Excellent service and clean facility. Reasonable rates as well.",
"date": "2021-04-13T21:02:05.000Z",
"verifiedTenant": false,
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"tags": [
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},
{
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"rating": 5,
"text": "Hello, I am looking to rent a storage unit due to downsizing my home. I stopped by this facility and was helped immensely with my needs. I was in the market for a unit that could house a bedroom set and a dining room set. The gentleman that assisted me, Mr. Copeland, was very knowledgeable. He actually took the time to explain the differences of the unit sizes. His customer service skills were great to witness. Sometimes people don't do that so it was welcomed. Once we are ready to store our things, he definitely will be hearing from us.",
"date": "2021-04-13T16:56:49.000Z",
"verifiedTenant": false,
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},
{
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"rating": 5,
"text": "",
"date": "2021-04-13T15:46:38.000Z",
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"sentiment": "positive"
},
{
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"author": "Nico Hawk",
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"text": "",
"date": "2021-04-13T15:46:23.000Z",
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"sentiment": "positive"
},
{
"id": "7e64e216-9603-4c5e-a801-81c0b854a512",
"author": "Stacia Smith",
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"rating": 5,
"text": "Closing out my unit today because I’m moving away. Again the manager here is super helpful! Thank you for being a great addition the neighborhood over the years.",
"date": "2021-04-09T14:44:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Stacia, thank you very much for such great review, the team at SpaceMax on Moreland works really hard to offer the best customer service and clean environment in the self storing industry, Thanks again Rhonda",
"replyDate": "2018-06-29T05:36:14.000Z",
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],
"sentiment": "positive"
},
{
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"author": "Donovan Henneberg-Verity",
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"rating": 5,
"text": "Professional, clean, appropriately priced. Offers everything you want! Super professional staff.",
"date": "2021-04-07T23:07:50.000Z",
"verifiedTenant": false,
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"tags": [
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{
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"author": "Michael Coleman",
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"rating": 5,
"text": "Fast and Friendly severice thank you guys",
"date": "2021-04-06T19:46:08.000Z",
"verifiedTenant": false,
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],
"sentiment": "positive"
},
{
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"author": "Barron Daniels",
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"rating": 5,
"text": "",
"date": "2021-04-01T22:18:25.000Z",
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},
{
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"author": "SuperHope40",
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"text": "",
"date": "2021-03-31T16:53:16.000Z",
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},
{
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"author": "Carla Dixon",
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"rating": 5,
"text": "",
"date": "2021-03-30T18:35:17.000Z",
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},
{
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"author": "Kyshi Johnson",
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"rating": 5,
"text": "",
"date": "2021-03-18T17:07:33.000Z",
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},
{
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"author": "Adam Priebe",
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"rating": 5,
"text": "Very easy to move in. I appreciated the contactless move-in via the web. Allowed me to get the spot on Sunday afternoon and move in my belongings that evening.",
"date": "2021-03-16T15:48:20.000Z",
"verifiedTenant": false,
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"tags": [
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],
"sentiment": "positive"
},
{
"id": "437c4914-78ea-4c96-b03f-5fe7df646634",
"author": "Brayden Knell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0Fr4dsnNFNBfv41SFVHS-5F1-BnYB2IpK0iVuk4yunikZvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place. Great employees",
"date": "2021-03-12T15:16:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d6a1ad90-72c4-4751-9c2e-153184a2957b",
"author": "Andrew Ervin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYbBWGH8Q9nR4cq-ZAppkme8tXkdk2FhveF7W4qi8FNGn2BvVR=s64-c-rp-mo-br100",
"rating": 5,
"text": "The best storage I ever used. Everything about them is 5 star. You never have to worry about anything going missing.",
"date": "2021-03-10T16:20:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f5ab0a8a-3627-4140-b5c8-f910b168e378",
"author": "Kaelen Westlake",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUhLp83jpH67oBQDLwN0lTlfb7y66RVwxXHWcBZy2Q9Q64Pg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The gentleman at the counter was very helpful and gave me all the information that I needed to ensure that I found the correct size unit to meet my needs. The process was streamline and easy.",
"date": "2021-03-04T20:02:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "075c06d4-7005-4ba1-b684-757f47daec98",
"author": "Daniel Jaul",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsDjg9CHmvMrGGJrDyNJG2n83Iv0_yRO_idZ5opRadSYsrHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I switched from my present unit to a larger one. Viondi and Kristin made the transition as easy as possible. They were both incredible helpful, very well informed about policies, and were always on the same page about any issues that arose. They are a strong reason for me to stay with Life Storage.",
"date": "2021-03-04T16:59:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "60aa6e38-7a9b-4f9f-b32a-27fb213a1187",
"author": "Daniel Murphy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRlnQgrE2Y-yXbKH8GVoXzrwlOKx4I5IBz6OLAc4VSIKWXkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-03-04T15:11:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a88208b0-99cb-4766-b864-45717cca1b17",
"author": "Jae P",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJf02j1XswFHik8ReW32LcchBDBjSd7TMGAkKvSYw9qaGOolrz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly staff, worked with me a few minutes before closing to get what I needed.",
"date": "2021-03-03T22:45:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "53c11662-2f4c-4aa7-ba4c-37fa65eb9cce",
"author": "Sheena Stanford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKK6nAQkEky4AtR4hDOkLVNewhNgt-37EJ9cYwagXrKLsoyFE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Viondi Copeland the front desk representative was extremely helpful and knowledgeable of the size and space I needed and courteous as well",
"date": "2021-03-03T17:53:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "531bbecb-ade0-4294-9788-2442389b2b77",
"author": "Glenn Owens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAQBk7ufFRjeoAbPEPzjNUgcC4Ir9YmHfkxXAi5g0AsQWx_eE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-02-28T17:00:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "195f94ad-9716-46e2-aad7-13bf549b97cf",
"author": "James Powell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXswWf9sCp0q1ZmCHqbBHSMv5smSs5c9Qwrf8MSfuLHQoi5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-02-28T16:45:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7ae0532e-27c2-4fef-b2eb-014f41af31a1",
"author": "Nicholas Weston",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrQyJQR72htOafGC_8JX_36mPUEG421GGcOx5uHyRhEyB9ExJL=s64-c-rp-mo-br100",
"rating": 5,
"text": "management at this location is superb! This is by far the most secure and professional storage facility in Atlanta !",
"date": "2021-02-27T22:02:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "8c995ab9-b0a9-4a3a-a41c-fd327c26f622",
"author": "Beverly Carr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZK4bVCDlwpG3plDDxC0Ehklv86pGZkxGTBpcAKy03ZmtNO2A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "These are some great customer service people at this location.",
"date": "2021-02-27T04:48:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9773fcb8-e278-48d1-a17a-a19683b86b56",
"author": "Lance Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZlRb2HT_q0Yg4b1B9MJ3t36_G0g0FsRXBcxQTp_jwwz9mLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "One of the best places every, great staff and facility is perfect ...",
"date": "2021-02-25T18:27:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "65765c59-2927-4bef-ac38-c66c699bd1ab",
"author": "c J Enterprise LLC",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHUUui79nv-Z3Zc5PLYFTnA0vQj4p5QXMNvU0DEyRKMjSIeg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They took good care of me.",
"date": "2021-02-22T03:36:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b1fae805-f6cf-459c-a330-795285d58f1a",
"author": "Sherri McCoy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVdZZOed_E12jEH0OUI1-KTpop-J5o01hw6dWNloG8w7MmSGp0AQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-02-13T22:31:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2cc3fe29-5d9f-4de5-a49c-883754e93bde",
"author": "Jonathan Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJltxiWqMfRIgPW_tgKyAUbvcJRcfoK1Ps7SHLjoblUpRDacg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome staff, great service, quick and efficient check-in. They've done a great job transitioning to no contact service.",
"date": "2021-02-01T02:29:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "774deee7-9c66-418c-822b-ad9b79dfce1b",
"author": "Jovon Andrews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAja1hn043fbkkiJwNPwAcphTxOEKqB8Lvbl_AuT-QG9-hYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-01-28T21:25:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e7293529-b0d4-4173-a825-135499106e55",
"author": "Parkway Marc",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJAfr4e8InWlAsCRDN2FD_xcNUa_wd70RVGHZY7IaEPqDNhC8z=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Nice storage facility.",
"date": "2021-01-03T03:44:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3dbc058f-f40d-483d-bcdf-08d4b974f282",
"author": "Adia Pam",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxyUZ707YRdWCI3OfPSc1a1dCKtHMjN51zTeGMPJwgvUDyak7T=s64-c-rp-mo-br100",
"rating": 5,
"text": "Store Manager Viondi C was AMAZING! The customer service was always top notch. The space was always clean! I always felt safe when entering and leaving and Viondi was always there to help if we had any questions or concerns. Thank you so much Life Storage. Excellent experience.",
"date": "2020-11-10T21:40:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "0d1af100-037c-4685-abee-45456cebb9e4",
"author": "Jered Earls",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIucIKo1ker7PSzxjNVA6ew4RXIplcQbDnqA4z4qPbzBtPZbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-29T17:04:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "561874b6-cc8e-4913-b162-e0efa1c5b174",
"author": "Victor Bordets",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJafn26azqlJbjHOwMlWNt1mqGsOoC--KWRKI-xlXcMwDXXAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "he customer service",
"date": "2020-09-29T15:29:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "16689162-c676-4562-a19e-189d404904ac",
"author": "Christopher Stevens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqQVK1M9kwMcjC_cZNZLDVmSSCL2-l2sWLcUmYJmdqU1gpyyW_=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I only came to buy some boxes, but the guy who helped me was very friendly and helpful, and the place is very clean.",
"date": "2020-09-28T14:50:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a71af8d3-304d-41e5-9083-5f7d455b8149",
"author": "Tavarus Partee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyOAhaSdtZKC8TUOKZlxwfTtoSbfrLnoawRsu286s3UNRdcMof=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage unit been with the storage for 4 years now",
"date": "2020-09-22T16:52:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tavarus, thank you for the five star review. Welcome to the SpaceMax family!",
"replyDate": "2019-06-29T05:36:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6837ddb6-db98-4b21-86d6-cc0c757206da",
"author": "korre B.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWB7pZE-EBbGegWRYsoFQWZ5Dt58IV95u5MsjLpSxUOrjjia0XO=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Violandi very helpful as well as his assistant love this place atmosphere is about clean as the building...",
"date": "2020-09-11T18:15:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c65f02ea-ad25-48f6-90ec-3ee4ed962a1b",
"author": "Mitch Hoskins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUYxoMBC2lcCFC-urvYQnZxUktKCaNOvmkxZhFCdlgTPAPYA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very Good service. Thanks",
"date": "2020-09-01T19:21:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b6b98b42-b74f-4402-ae37-42b6a80a8caa",
"author": "Wayne Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaJb5EfkJOmulx7CFhmIBXmU4hiMWrLCJHXXXYwJt4GmLDsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good afternoon I would like to say that I really like this facility from the manager on down Mr V, as I call him. Lol😁 Viondi and Mary both they're very nice people always visible and they always help you out and work with you, that's very important in case an issue comes up they're more than likely going to be somewhere in the vicinity. They look for ways to help you, they're both \"Icing on the cake\" I would definitely recommend this facility at this location, you won't regret it!😁😎🤗",
"date": "2020-09-01T18:29:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d5e55fae-e2d0-47a2-9e59-2f577aa9353e",
"author": "EnRico Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsFA2HpTUF9M5J6aXpg-Tav0Y-Cc4sh5yUCIuGInSlRzRlE1uauQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had a great experience when I made a visit to this LS location. The FD associate and the Manager were extremely nice, considerate, and helpful. I would recommend that if you have storage needs or need supplies to move check this establishment out... they would be more than happy to assist!!! Thank you LS !!",
"date": "2020-08-31T16:18:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b9cb2b74-84cc-4971-85fe-cf4f01d5f435",
"author": "Keith Mayfield",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIT0QCAgeUdskWcJ9BQDZOw2FUVbNTmxWjwG6RGMRCvY3TsSg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "professional atmosphere, professional staff, very clean facility. I was very impressed. Mr. Copeland address my concerns immediately and professionally.",
"date": "2020-08-24T15:32:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2aec3ca6-97e7-462f-b9e4-548dc1f92d19",
"author": "Nyck McCants",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJv-r3u9huNFHIJz7BQZE-F3dLRhO2xmwwTBlC5VEuQEBh38Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent Customer Service\nViondi Provided the answers and resources to all of my extensive inquiries\nClean and Safe envoirnment for all of our items.",
"date": "2020-07-23T13:25:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "cb3668be-b611-41d7-923f-d57783dbcb5e",
"author": "Jeremy Weeks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNn02pcK-o0z6V0FhhbfWRWXcV9WqR-utkPWmt38cryjS0gUY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean courteous and professional. Mr. Copeland runs a solid storage unit and serves his customers straight. You won’t be disappointed.",
"date": "2020-07-21T18:34:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "72a85bff-3c12-446c-a7fd-df6eaf9ea8fe",
"author": "Liz Powe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWc-3ECSIM_B_FxLU6R4yx3rJSuIrZg_SwwzhqOwB-8kEyFEWJN=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-06-17T04:18:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e7d26dde-451f-42b0-b457-079a80092a71",
"author": "Taylor Hendrix",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNyBpjiuNsXztuN7veiYXHxPVchgttEQCrEE1L1u9SnknZk8pk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean. It was the first thing I noticed and it continues to be well kept. Professional. I am always greeted with a high level of professionalism whether I am at the facility or calling the facility. Security. The security features are top notch. Viondi. An invaluable asset to the company.",
"date": "2020-06-13T00:06:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "fb5adb90-c529-4d46-a6d3-527c55cc8959",
"author": "DARON TODD",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7mvOaQn2SEczrgx7c6bAUSLsglSsPVtkhGtGehi1OujcElTM4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great friendly and knowledgeable customer service personal. The unit and Premises was clean. Easy access",
"date": "2020-06-10T17:36:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "86eeb01a-4f2c-45bf-9fb8-eae1a79b053b",
"author": "Kurt Gillon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBu1eQPBdYHpBmSzKpf45wOEJrydn3SAwk41JyowM0gZ9QJYINiw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I want to thank Viondi Copeland (store manager #8204). We have been using Life Storage for almost 2 years and are very pleased with the cleanliness, access, staff and overall experience. The other day I had a situation that i needed help with on our storage unit, Viondi was great in being there to answer and assist. I would highly recommend Life Storage to anyone looking for an overall positive storage experience.",
"date": "2020-05-19T15:17:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "334c7f4c-063f-4cf5-9ee9-2a87c0826cc4",
"author": "Victoria Trapp",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ24A0mfhEVswjvwxjnrg6GtdN7I2M5KWWC-cEGSZgzkSpyGA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tonya was super dope! She is smart and knows her products and how to sell the perfect unit for you. If you don’t come here....you missed out on GREAT customer service.",
"date": "2020-05-16T15:28:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "166fd562-9e95-41a8-8845-bf0b29d617a0",
"author": "Courtney Fleetwood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgp8mQSVIkBiAmfTaZX880smHRJTlzthkWpYppCp4qWOfk9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi was a great help , great customer service great location",
"date": "2020-03-11T15:50:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c36ce254-73d2-45f2-a4d6-c86e1594e7cc",
"author": "Audrey Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzg82Mt8Br96wi7fPQ8HFS9bWMBqUtI46Y-I5zN8vAFLXpNg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "I came in when it was SpaceMax and left when it was Life Storage. I was concerned the a/c was not blasting all night since after leaving my printer there through the summer the ink dried which doesn't happen inside the house when I don't use it. My unit was had questionable stains on the walls when I came in. That said the staff was all very friendly and professional and helpful and the facilities felt safe and clean otherwise.",
"date": "2020-03-09T02:46:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "0972b7a4-8481-4171-990f-abb05cb50346",
"author": "Tay Whitehead",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJq89w69u-GpKrxb7kNcq1e9KJfAruYpp50p9xr4VHviJiZqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service and very clean. Would recommend to all friends and family",
"date": "2020-03-05T16:16:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "481cecc3-b547-4e97-bcdb-aa3dafd50d2d",
"author": "Eric Pugh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeGsJsBkNsINSkdg-dRee2OmggmlBeNp8LHVHGbSB4Z19u0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ask for Viondi!",
"date": "2020-02-27T14:29:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e2fcf67a-00cb-484c-b341-9e109e4ec6b9",
"author": "lance williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOv78qN-HblYqJHJs_p6EIGNEXvqNGFSf3Pj-zXLCa736xpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came into the store to look at storage units , I was greeted immediatley and the service was amazing , the store is also very clean and well organized , I would suggest this place to everyone , Great young man that assisted me there .",
"date": "2020-02-19T16:18:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "2156c904-381b-4f10-b20b-2fd7005592c3",
"author": "Gina Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEcDBynSuxG9VZlrbAvjSt-urNrZ3gOPH_acJgKyOlil0uDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Today I came in with my friend comparing prices and space. And I must admit I was very shocked and surprise with the friendly and knowledgeable customer service that we had got from Mrs LaQuita. Because some of the other places we visit omg!! But LaQuita was Very helpful and I will definitely will be doing business with Life Storage and to top it off the facility is very well kept and the bathroom was super clean thank you LaQuita",
"date": "2020-02-02T20:22:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7db34d4e-7f0c-4aad-a2b1-0b6e47416f71",
"author": "Freeman The Innovator",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGoFPRBiMmaxRH2QTS3wV7iI_tCEZ4TAmZWYR8DMhxF11ivzk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome storage facility. Always clean with great people. I highly recommend them.",
"date": "2020-01-30T16:28:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "4889722d-86f6-4cfa-a440-fc30ff3895f6",
"author": "Claire Bear",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzFhLgJ_tdmu9TYU-ESVSJQ6jdSiTgdVSCj6rZC1_oaW0TBE0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Helpful timely and courteous",
"date": "2019-12-18T20:14:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7e5d48df-806b-4ab6-af90-b1ae70157822",
"author": "Ryan Renoud",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzm56puKwzAjRIq0Xm7JjPogExXjeU1qpVKOm3lrZGLvQZVG2N=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi was very helpful at the desk and hooked me up. Facility is clean and seems very secure. All around a great deal.",
"date": "2019-12-18T20:00:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "9368bebf-e419-45ec-974c-749cb3f10367",
"author": "T M Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxcJskPjD9dsdfdqtupyb4z7qfCwuVCzZrqgGvt9J6y-VFhVjg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This storage facility is very neat and clean. The Manager named Viondi at the Atlanta Moreland Avenue SE location, is very professional and took care of all of our storage needs. I appreciate their willingness to assist my family with maintaining a clean and hassle-free storage experience. Thanks! TB & TR Goodlow",
"date": "2019-12-13T20:11:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "1e22af1f-f688-4977-a1d9-00d17f89a60b",
"author": "Jason king",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZBgBnTAj4EAgz6J55rUXvFsGx6zVIMHP3YiRUAiCKyiwgjg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice facility and good managerment. Good place to store your items!",
"date": "2019-11-22T00:51:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "58d93c48-40f1-4757-8242-058ffc7b6766",
"author": "Ed Griner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9MRX0Cg0LLPuRBZ5tpCXVRfz4HTH63fUUnY0AaMGCb4Iayw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-21T21:16:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d7165ef5-1953-4c87-b20d-53e9d533186c",
"author": "Nick Burnz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-4jQGLBU0L8Pg5r-BCfjfur_vCWj3JYh7D4SCuBU8YgpELHyZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service received from manager Viondi Copeland and his staff is amazing. The personal attention/ reminders about your account to professional service is exceptional. I would highly recommend this facility.",
"date": "2019-11-21T15:04:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9f9b7140-a9c2-43f2-b625-1e2725e6b8fd",
"author": "J Phillips",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4LMMURh3FhTnm1fnjm3xQIw0Cb3ywTWA5IQbGj5oyMgeZOYcxqw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-10-28T08:58:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "48d6483f-73d2-44a8-a040-38daa7571105",
"author": "Nigel Demond",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLm-P3LX3bGFGpaicoGb9dAN7A8JloXmp2Nm61aknNDeniJpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful staff. Very well kept facility.",
"date": "2019-10-08T17:24:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "564312e8-7c3e-4de4-82eb-c9d7b1770803",
"author": "Amy K",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8bgm5V_KXgJ-Q2eAE1T6MpjWfhVXVTYw1UgGsLMslHuwoNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've had a storage spot here for over a year while doing home renovations and this place is always spotless, well lit, and the staff is beyond professional. Viondi and Kristen are amazing, so easy to work with always helpful. I highly recommend this facility.",
"date": "2019-10-07T01:20:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "bb28e8d9-dcc4-4dc2-a1f1-b03b5a3545d3",
"author": "Rodney Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXl9cHL2M4vjZA57OA1LJlIsiYkFdk-HqY6GyMSdmMqfBgNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Facility",
"date": "2019-10-03T16:25:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c17bbb7a-28ea-4fb8-a8be-ec009bc8e13b",
"author": "Sherrika Lynch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3klkerYf1nZWhTBMHnn51n_QzCt4RN2euUmsWtzh4QthbwVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had problems in the past with storage facility .Kristin lugay is a great employee. I enjoy coming into this location .She always smiles and explain to me my best option .",
"date": "2019-09-27T17:45:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2986ca5b-ab79-4bc3-a894-ff62e25f13e4",
"author": "Douglas Hampton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuFh7U9lkNIgs5oTJvQvFNx6pzmcgNjHohr_ultBcuRTwG3Iqymw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-09-26T16:57:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "19856d65-e33b-48d0-ad5a-007a398707cd",
"author": "Honie Love",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZc3SGPV_Ldg3HOZruokv7TsQYKxm4P5qqlM_ZC0DDFSfjqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-09-03T22:04:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fc48845d-6954-417c-b361-b7a398c46222",
"author": "W Towns",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3ZtS_rmA-WARvzITH8Vol8XeNdEd0g2dPbBudVzw6R_r4xExnUw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The service is absolutely extraordinary here!! Kristin was very professional when helping me with picking put the right size unit. She explained everything I should know about the property while giving me a tour. Property is very clean and climate controlled, which is what exactly what i was looking for.\nThe next week, my lovers pulled the truck right in the unloading lane and was able to start working. They even complimented how clean the property is. Viondi helped me with buying more merchandise, which I was given 20% off, which was a nice touch.....first week moving in.\nI will definitely recommend this storage property to everyone!!",
"date": "2019-08-29T21:21:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "325745c2-e9f4-41b1-9097-41e9ece912a7",
"author": "David A. Melton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUE8vJ4ZEh8QHDeCSqlGnCUDrtMtPAsOmXAKAj9IZGC22VK2SvE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you life storage for your service and thank you for Kristin she is the best .",
"date": "2019-08-26T22:20:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "eaef5035-30b5-4cb2-8c26-220dcf0631d9",
"author": "Anthony Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLyiJ5VN1kby03YrW0ZzdeYYJYfyhCVR5T95PkEZ7nAvNNbHU6Tg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-08-22T00:19:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "69388fb7-80f3-4f1f-96f9-8ae8b950fbac",
"author": "Jenny Bruce",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKusr_QPYpEzn9jefVFXV8Ue4nMeEGKDd74eJ3knQ8t81_C8yQl=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff is Wonderful, very professional.\nMr Copeland, Kristin definitely have patience especially during the merge & name change. The property is very clean.\nKudos to Ms Tanika being at this location during these changes, she is very helpful.\nI'm very pleased choosing this location for my storage needs.",
"date": "2019-08-12T21:51:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4a836ed5-9085-4e87-92b1-c6b99fccaf60",
"author": "Michelle Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNuAzzXhgs1O7HsLd7ET4rxtBP2w4ZT4eSdsMLuy8rJ-by-vDN=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service, clean facilities",
"date": "2019-07-31T04:43:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "5750a76f-da5e-4a64-b232-a786c3b9df42",
"author": "Rita Baylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0LexHBb3HkfrQCq9xTEmjChXtE4MZntfiQuQ76S5Ct1bphA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Bad experienced, my property were missing.",
"date": "2019-07-31T00:29:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e0b8435c-cf17-44bd-80b4-e7fcba7b636b",
"author": "Jonika Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLM1DeHgoAmGa0uRGqfef0n8Q6lgS0WQgrML8Cal21YTHrMDc8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-07-02T10:11:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Jonika for the 5-star review",
"replyDate": "2020-06-29T05:36:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40ae581d-6ddf-4085-a42e-4771d31389e4",
"author": "William Sprewell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImb1zVLAcUvnRspYYWXRzrClb3BzdFCd4ESRYogU9_H4DdNA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Clean and secure",
"date": "2019-05-27T12:06:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi William, thank you for the review, welcome to our SpaceMax family!",
"replyDate": "2019-06-29T05:36:19.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "529f0a53-bb59-444b-8d56-5acf7e48d1e6",
"author": "marc domingue",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXQu-ARc2mi5BtJwO_aKUatt8jyqzZmavm6jkSvhjH1PLnCgzF=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is my favorite location to go to whenever I need a storage unit. The staff is friendly, the units are cleaned and I’m positive my property will be protected while I’m away. Thank you for everything",
"date": "2019-05-09T05:53:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Marc, your kind words means a lot to our company and employees. We will share your epcomments with Viondi & Kristen.",
"replyDate": "2019-06-29T05:36:19.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b567e955-5ca6-4d2b-868e-331e5e4689b2",
"author": "Tiffany Smalls",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIop1zm9o7E9rzWHMpe2KBC3cMD5KNqd5Wv7K6Ul4dJMIjMXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great and safe clean environment great customer service",
"date": "2019-04-02T12:58:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tiffany thank you for the 5-star review, Welcome to our SpaceMax family.",
"replyDate": "2019-06-29T05:36:19.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "bd4020ce-084e-4d2d-9fb5-692b20d6a314",
"author": "Shantelle Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWiRPs2iN6tFbPSqEcog2uSiC6fYiPuzRhL9yo-oSXMhqxCe58L=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I love this storage facility. They're always helpful. Thank you especially Kristin for everything",
"date": "2019-03-01T17:54:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shantelle, thank you, for the 5-star review, I will share your review with Kristen.",
"replyDate": "2019-06-29T05:36:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a01ca8d2-5666-4777-9284-2ab5f22d6bae",
"author": "Vincent mincey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5CRvasD29mADBRHXkncjI1fTON6omuxmvVguZHkPuXTrTzfIp5w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very clean facility and upfront pricing.",
"date": "2019-02-18T12:28:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Vincent, thank you for the great review, your opinion means a lot to our organization..",
"replyDate": "2019-06-29T05:36:19.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "2c3bbfe2-40f1-4e30-b113-a276fd9de2da",
"author": "Remeaka Cantrell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWF4J3o5u8Y9lOI6XHJWXI0fA3kGxVfd7mHKoACw-WNfXfaAbC2NQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-12-04T09:09:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a5404da7-19fa-4c67-924f-3e934ee865eb",
"author": "Nina Lauren",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDo15cN2i-OIIGmpqHrqgtXiXsfIrABqqmLpxdBUmMJlp0oelz=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, secure, and plenty of dollies and tools to help you move your items back and forth from your vehicle to your unit.",
"date": "2018-10-17T11:04:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Nina for you kind words, we are pleased you are happy with our service.",
"replyDate": "2019-06-29T05:36:19.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "acec6665-0b65-4bc1-86d6-0ba88146aff3",
"author": "Tanzia Franks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3-NwIHoBA_Pm3XMU9u2B-_CDLvN91Ua9MoA1DNvSWVNl1Hw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I'm a researcher! All of my decisions; food, living spaces,cars and yes, even storage, I research! I'm the person reading reviews to see others experiences and I'm narrowing down my options and topping it off with a visit to see for myself and in doing so in this instance, that was it for me! I saw what I needed to see; a clean, cool temperatured, dry, secure space! The load-in was smooth as they have all of the supplies you need on-site like pulleys to assist. There's also easy secure access, convenient and safe times of use, first time rental specials and easy online or instore payments. Kristin was very helpful in assessing my needs in terms of the best size and has been very helpful since with additional questions etc. One thing that I like, is how they keep their eyes and ears open to any bug activity by daily walk throughs, observing new move ins, and scheduled pest control visits. In the midst of all the $1.00 specials and various promos for similar services, SpaceMax was the best choice; Quality, Clean and Secure!",
"date": "2018-10-10T16:42:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tanzie, thank you for your kind review we strive to give our customers a WOW experience during each visit. Kristin is a great employee I will share your review with her.",
"replyDate": "2019-06-29T05:36:19.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "926deaeb-8e64-4ffc-826b-9f33c96ee194",
"author": "Aleeta Victoria",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxlvYlKn8luNPpEO2tjt37yXspXrIZp7Q8ZYe1MK3JPSNLOu5Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Wonderful location to store belongings. I will use again if i ever need to.",
"date": "2018-08-21T20:00:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8e918ad6-99f5-4401-9c28-969f21cc4d33",
"author": "Nikki Lately",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEy1VDMzd9kdtzQZRyjiAupmZxVfQI0Hc54t_4Q_tpsCoyXEMvkw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean safe great place",
"date": "2018-08-14T21:57:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nikki, thank you for the five star review, we hope we can service you in the future.",
"replyDate": "2019-06-29T05:36:19.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "584faa54-1868-4db3-ab29-dc133ebc772b",
"author": "Jasmine Marks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRkKzoLvVoO9tVDiHYJBgjOHv4MQ8LMUbwwsIiyve6r5Nsu34=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This place is very clean, organized and has great security features. The staff has excellent customer service skills and they are a very helpful crew.",
"date": "2018-05-11T23:52:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jasmine, thank you for the awesome review, our managers are genuine about customers service. I will make sure they all read your review. Rhonda",
"replyDate": "2018-06-29T05:36:19.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "c0691853-6ce3-48e6-a25b-fe4911910934",
"author": "Morgan Bennett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbmGktHjAzQwwemFprG-bCRkX2JKYcnZA61GGFg2IuI066lg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love it ... and a very clean space",
"date": "2018-04-27T22:50:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Morgan, Thank you for great comments we value your opinion. Rhonda",
"replyDate": "2018-06-29T05:36:19.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "6e4e3aa7-3aa0-4885-8a3d-86fc99bcb9dd",
"author": "Clayton J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6LQcEwlmP8lBg2Ls_-uqif1UsWKZbcDMZRz6cEU1t2fFLjQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amazing staff and storage facility in East Atlanta. Great rates and quick sign up, I am very thankful for spacemax! They have carts at every door to help with anything you are storing. There is also a conference room that is open to those who have a storage unit. Great location and very secure building!",
"date": "2018-04-18T11:37:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Clayton, thank you for the awesome review, we care about our customers and their safety. Happy storing! Rhonda",
"replyDate": "2018-06-29T05:36:19.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "d168f862-bb11-4f75-be2e-054800543934",
"author": "Mark Stephens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSqYI3Br2nGjBnADuaZXKM36FMdTBVdUdG6qXLL4LbXFd8ow=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-04-09T18:36:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "83b17fd4-46e3-4011-b207-a72409174ac7",
"author": "The T-Shirt Lady",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJTAhKrR5uKIqvXj02puIAHc8KZjzOn0mXZzgmCG9mrAK_Enwq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome Customer Service, Quality and Clean storage space. Had my storage since this location opened and I have been satisfied since the beginning!!",
"date": "2018-03-28T17:36:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the awesome review! We will share these kind comments with all our employee's.",
"replyDate": "2018-06-29T05:36:19.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d6a1ef3c-8c7f-41d7-80d0-50a276293a7b",
"author": "Derrick Reynolds",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlQ0VFe5fZX1lGGRFpDZUZOiRul3mFg5_px7JLYUscwD9cvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience is always great here, but the one thing that keeps me coming is their quality of customer service. Kristin and Montae are two great representations of what quality customer service should be. They're patient and willing to assist you with whatever your needs. Not to mention, their display of professionalism is beyond 5 Star. They should be rewarded for their diligence and kindness. I just wanted to give a high recognition to them for my great experience at storage Max Moreland.",
"date": "2018-03-26T19:25:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Derrick, I'm so happy to see that Kristin & Montae exemplified great customer service during your last visit. I will make sure they both get the recognition they deserve. They will be really happy to see your review! We hope you enjoy your storing experience with SpaceMax Storage. Rhonda",
"replyDate": "2018-06-29T05:36:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a2228b95-6301-492a-8135-5c1998969454",
"author": "Jamal Holland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0oWc7NmMjYQbUJ_EnVz3tL7SGujf0Su1Q4dH0W8OAGCibLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a superbly ran operation. The location and hours are ideal. The staff lead by Viondi are very helpful and provide excellent service. Additionally, the facility is always super clean.",
"date": "2018-03-25T22:39:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jamal, thank you for the great review! we 're so happy you like the facility and hope you enjoy your stay with us, Rhonda",
"replyDate": "2018-06-29T05:36:20.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "0ee6f579-b4cb-4bab-93a9-e4d3001ff4ed",
"author": "Jordan P. (JayPee)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDlw1R2aUWTkcRvP5kcivJs6gnfcSNLuMZFRSRe_Rx0QF5-6x71w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My man, Viondi, at SpaceMax Moreland Ave is awesome and professional! The facility offer fair pricing for storage close to downtown and inside the perimeter. Check them out!",
"date": "2018-03-24T20:56:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "HI Jordon, thank you for the great review! Viondi works hard to offer the best customer service and a pristine environment in the storage industry, Thanks again, Rhonda",
"replyDate": "2018-06-29T05:36:20.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b63c1ab7-2a9b-4190-a8c4-aa1654eb53db",
"author": "iVault Home Protection",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwZkBlGlNzNHl05uIVgGzoxnmR92WcXzY1Hw-dS8g1pKtki4E=s64-c-rp-mo-br100",
"rating": 5,
"text": "Truly one of the best facility I've had the pleasure of operating from. Because it is always clean and the employees are so hospitable, it's the best place to conduct business.",
"date": "2018-03-22T03:00:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review! the team really work hard to offer the best customer service in the storage industry.",
"replyDate": "2018-06-29T05:36:20.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "846d5211-ea97-4507-a423-297c9c19b820",
"author": "katherine hill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2mKQb2pECzZ4Tv4Tnd-Z7WGPgHXZmpHkA0yJifs5d7ZDq0ub4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-03-02T13:44:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Katherine, thank you for five star rating!",
"replyDate": "2018-06-29T05:36:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "14dc2d21-15da-4deb-b798-cbac8e9d554d",
"author": "Ironwood Ironwood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxtpVK-HBgtiYU6QRSoEm3eQpTCJIf0oA_0q0PHhC26H8rXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people, ultra clean facility, and reasonable pricing.",
"date": "2018-02-27T22:27:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jason, thank you for the awesome comments & review! our team work really hard to offer the best customer service and clean environment in the storage industry. Rhonda",
"replyDate": "2018-06-29T05:36:20.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "210a6c52-413a-4894-87b3-a1cce18b7522",
"author": "DJKAYEG",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX36onB_Jd1BUfjQWc2g3PGVCHRtW0StohQVb9fakui8t9LEgJdRA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice an clean",
"date": "2018-01-31T20:34:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "HI Kaye, thank you for the kind review! I'm so happy to see you were please with the standards of our facility, our team strive to maintain a pristine look for all customers. Thanks again, Rhonda",
"replyDate": "2018-06-29T05:36:20.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "cdd6f83c-7a9f-4c2e-8838-0aca85979f40",
"author": "Brenda Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVm9Zv3aeAjedNenSJnKLsNxCIzvJf7N2wcbRgEQSIzCcy-TH4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-01-17T20:41:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "003385f3-c897-415c-b4ac-827bb0e59ca4",
"author": "boon vito",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZl3FpabqWi3KclulFmk5stFe_BYa5iU0BWIpTt2_HNLo6Mgfr=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good and suitable",
"date": "2018-01-16T21:17:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "09ab51b2-acd6-4170-8544-581679da5b57",
"author": "Francis Frazier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYl8eg3F5OjpTeT_VlHYtzxcWFRoUMxpHKFgbF06gAnD3usMdGSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything is great",
"date": "2017-12-17T23:20:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "66fda1c7-6fa3-454e-9cdc-68489d9d76a7",
"author": "Oriyomi Raufu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyNGgsFK5GdIoWxoDxqvbAubB1d4Te4BP1LSoLmXv1FAK_0H9x=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2017-12-13T01:13:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fc7bcab0-1bd7-4344-9a00-89885512fb6f",
"author": "Gordon Dyker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXscQKgsQgzPH1ctmnd56Y0p4lBKy-UZKgF_KxMZS9TzH3pze1kZg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This company, and this location in particular, have demonstrated the very best in rental facilities AND customer service. It is clean, secure, well-lit, climate controlled, competitively priced, professionally staffed, offers online payment options, and provides helpful monthly reminders when rent, including the amount, is due.\n\nI had rental space longer than I anticipated renting (16 months). During this time, I changed units once and needed to be pro-rated once. The staff was pleasant, accommodating, and helpful to these requests. These were easy transactions for me, and they kept me as a happy, loyal customer.\n\nI would use SpaceMax again, and recommend the Moreland Ave. location to anyone needing a storage site!\n\nOn a side note, I feel a previous one-star rating is unfairly given to this facility -- because the renter was late making his monthly payment and was assessed with a late fee. (If you're late paying rent, the late fee is the renter's fault -- not the landlord/facility.) This tenant shouldn't give SpaceMax a poor rating due to his irresponsibility.",
"date": "2017-12-02T00:45:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "3300a987-8d1b-4400-9ea9-bf1cf3a3d7fd",
"author": "Cheryl Law",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6SiXB-Unc2juK68iE8dGsBWTagriFzEIEw4St-sXMMaXSAVWG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding, professional, and friendly staff. Exceptionally clean location.",
"date": "2017-07-16T11:53:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ee80f423-b5fc-41bc-a5c5-674fd3936110",
"author": "Darnett Reynolds",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgiGsFl4fZaONM8V8eDh6nBQ5tZlrSm7E69yXBHMb58ybSAcNY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They are great here",
"date": "2017-06-17T23:26:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "66caf7d0-a3ca-43fc-a065-e488b028760b",
"author": "jerrica williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2V_93Z82MpK7tlNG3qiEkMXPGJSiorziq2rgbnXB_xMbVPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-06-01T14:32:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "54e922f1-b35b-44f3-a97c-55dad136ca01",
"author": "aisha mays",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUdGG6Hgd3CyiO1cW6wKiSNgeuq8x4p_99ouW_1sG1N34yb2brW=s64-c-rp-mo-br100",
"rating": 5,
"text": "The best staff ever. Always clean and safe. If you are looking for a great place for your things. This is the place in East Atlanta.",
"date": "2017-04-05T18:28:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "da3a10e0-1296-47f5-8493-28238f71f7a3",
"author": "Angel Gomez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKXSK1J4BGmIeEhPF_LiJ0CMMBKY7iWcm4qsgR_727uyHNtDXa-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-02-15T21:43:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "33d86fca-2da0-400c-b2fd-0cfb7e6191c3",
"author": "Crystal Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEGsGDWVpBf6RklCiZsfQa_dL2pAtdLf9Cmu4DNinCIpmmEy0g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent customer service, very clean on the inside with great security features",
"date": "2016-07-02T21:01:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
}
]
}