{
"summary": {
"average": 4.9,
"total": 680,
"distribution": {
"1": 8,
"2": 3,
"3": 3,
"4": 12,
"5": 654
}
},
"reviews": [
{
"id": "522f1780-3fcd-4d0f-842c-8f5816cf172b",
"author": "Rosita from Atlanta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQCURJS-p9QnsFEN7QZPITbDkIbVZ6SkedQHQxIUrR8GJAiA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Katerial was very helpful in assisting me with my unit again last week. She explained the fee structure on the phone and helped me make a choice that was best for me. She was very professional. Thank you Kateria.",
"date": "2026-06-21T00:49:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "51f0d624-a2f7-4cdc-9a6d-e19cc2b4ff95",
"author": "Charlie Jolly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5gbKT6dGbwrJvLMpzHX_OmESsNJsfcesfdyq2R3UncyhYr2iMKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia is the best . Great service!",
"date": "2026-06-18T20:28:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b3bf86e9-e923-449b-af31-546addc7c6fa",
"author": "Zykiera Blackmon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYSBpIQ4C4NR7v9EVebIBFAiiMpBH5wroqXe4YlkK022DH_Pqj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love the staff Nadia and jarius are amazing !!",
"date": "2026-06-18T20:27:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7ff0e719-471c-4978-8296-a20b50d4d452",
"author": "Tucker Abel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLj0T-kD24OkhOjTGWG7CdKNTYeOx7VseCx-oub2ZQ7EEHnCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was great and had great service",
"date": "2026-06-18T19:11:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ba931b25-4eaf-4d5c-9f79-a8693c48314c",
"author": "Chris Herrington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCc5-2vGgM4DH3RjGfrBkpBiuNSzDrQ2KTOiKNigc2wEJ77Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-18T19:11:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1f300fea-c57d-48ee-9803-3752c9020608",
"author": "angela simmons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIWzMCenPPdLb4xgMfjpu1xVgV6SxKBaXCk4_l3JurzLbKJEdCRQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is my first time using this storage space,I was satisfied with the upkeep and the great customer service I received from Kateria,please keep this location up,Thanks",
"date": "2026-06-08T14:54:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d8caca04-19a5-4c59-ba30-3ff946ea710c",
"author": "Walter Reid",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxxb4-T986CPwR3Nshh0lDPyFH8OECtKXSEf50wtW1yu5HVQpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katerina is awesome and very helpful!!!!!",
"date": "2026-05-30T15:49:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0f5a9bd0-7f3c-4242-a82f-99a306b799c6",
"author": "coumba konte",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQ8U4MiaXrIc1Mzn_wtu4-ZJp5sMEyUpWTr6mMmwoWlB9NqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "These ladies are very professionals. It meant a lot the way they took care of me and explained everything so easily.\nThank you so much I definitely recommend this storage",
"date": "2026-05-29T20:50:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "969b6bd5-c021-40d4-bca5-1af6aa36c2b3",
"author": "Howard High",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImLda7BJi8nE3pRFjRrnX5kjvlaJWRxnCTxfWwByFQXzY2uQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kateria is outstanding. I've came in about 3 weeks ago and she helped me with looking at units and I came in today and she helped me get the right unit. Very customer services. This place is very clean and smells so good. Great workers",
"date": "2026-05-22T15:18:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ca97c2d1-05a8-48e5-9166-b4ef0d59eb00",
"author": "Lady Cotton Yendi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYOGj5OiQJLxhWpCVw8EzsUHVuTjtkcMl6qf64I23jrH_tUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "To the great you took the place of a great storage I hate they went out of business but welcome",
"date": "2026-05-17T03:25:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ab79255f-0bce-4c4b-804f-2ecb52474dfb",
"author": "Coach Vince",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoqYHhIISTMmsaXWMCK--YLy7l96cZSkBbwNtHM07q0uuHIxpk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia & Kateria were extremely helpful at the Mini Mall Storage! I got there asked a bunch of questions and they were super informative. Even assisted me with some things I moved into storage. Great customer service and friendly !",
"date": "2026-05-15T21:32:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "12cbb8af-6f7f-4512-bf9a-e45fc5c38a95",
"author": "Ramona Fenner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfezqilYVIZE7hDmskvqWGTry8GkBDQqSkr79H57RtmcBfW2vW=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff at the Mall Nadia and Kateria are the best ! They went out of the way to make sure I had everything I needed and the customer service deserves 5 stars.",
"date": "2026-05-15T20:16:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8b6fde4b-bb55-46d1-b990-8c63feafe5bf",
"author": "Zamor Nation",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIN2BSCFvbOpEnZ1tzWp4O6KuETL-TQm_K98yjtxOVW4LoG2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nada and Kateira were such amazing reps. They were welcoming and supportive on my first experience with storages. I signed my lease the same day and move my belongings. Thank you so much for making this a smooth transition",
"date": "2026-05-15T16:34:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e4687517-da35-44b8-92c9-bfd0bd974d49",
"author": "Tony Hogan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRFVV4vy6XRQ0o1cnTsf93Sr1kaLudPpj74PdcKZG4tlE6eE0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service…friendly. Nadia and Kateria are hard working ladies. Store stay polished.",
"date": "2026-05-13T14:23:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "452c26b9-97e5-47a3-954c-f32f0e03f6d8",
"author": "Osvaldo Vargas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPHM-myekLhQ_3CEqmIcFHF8hpTeKoPX2d1L-1YtAtIC-iWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m not from ATL and I rented a unit from her and when I say when I walked in Nadia and Katerina had the biggest smiles on their face. They made this process really smooth. I feel safe leaving my items here for you. It’s a YES for me!",
"date": "2026-05-08T15:57:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "bf66e1a4-2f61-4bc6-9910-ae39ad301f3f",
"author": "Yung Zu",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXr3hjeDFxcl7IiGbtl85lgIP4zO9BI0VZHfryOzbzunjoGb8Qh=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kateria and Nadia , they are so helpful! I appreciate them for always having great customers service.",
"date": "2026-05-01T17:58:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "dcb37aa4-a5a7-4b2d-abee-127594334c46",
"author": "lasandra bell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiE0PICB0WcAXYrC5UoEHCMkN_g4XOOO_YaKiVFLfUDGaDVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience at Mini Mall Storage was excellent from start to finish. Upon entering the facility, I was immediately greeted with warm smiles and a welcoming attitude. The environment felt positive and professional.\n\nBoth managers, Nadia and Kateria, provided outstanding customer service. They were attentive, polite, and made sure all of my questions were answered thoroughly. Their friendly demeanor and positive energy created a comfortable and pleasant experience.\n\nOverall, I am very satisfied with the level of service I received and truly appreciate the professionalism and kindness shown by the staff",
"date": "2026-04-28T21:21:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "08c332f4-a7a4-4ec1-aed6-ae177c8064f9",
"author": "Kisha Thornton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhVTva_nOTjEVK0dyIT1rnQ6smeAjiXXQPAVy7DsQrT09r=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cartierra was a doll she was so helpful. She got me in and out less than 30 minutes. Customer service was tea.",
"date": "2026-04-27T15:12:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "44fff5ae-a647-452a-b2b1-0ed46173932e",
"author": "Samaiyah Thornton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2kSeiSErW-_h7JjUpIveFAx05_LaD4HhjoKRO4Sl-W4hxPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience was was great coming through here. Canteria helped me out lot. Try this new storage out.",
"date": "2026-04-27T14:23:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cccd57a2-141b-4c15-b2ce-308a19b6160e",
"author": "Kia Sewell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU67yCbtH1vmYd59WayhY638AJHszUK7jRH4_1fI76ZFKbV6KWJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Customer service from Nadica",
"date": "2026-04-23T17:34:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "40089859-ad5e-471c-8e21-e4df3a8c962a",
"author": "Ty Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLr14lk4OqdNo_hthuCjTo_odWg5YCXFonzcl11Ux-LhGwwYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I must say Nadia was very helpful and get customers service.",
"date": "2026-04-22T18:51:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ty,
Thank you for your wonderful feedback! We are delighted to hear that Nadia provided you with excellent and helpful customer service. Your kind words motivate us and help us continue to improve our services. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-26T11:24:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "68a36621-cd42-4efc-af90-93b9397dda24",
"author": "Derek Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUvpT2MyV4tXxqM7S_3zuGcW2S-h02vPj5Kbeu59Ht9bY9_DY=s64-c-rp-mo-br100",
"rating": 5,
"text": "I must say Nadia had the best smile that would make your day better. The store is always amazing and smell good. She keeps waters for the customers and always go over and beyond!",
"date": "2026-04-18T14:40:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Derek,
Thank you for your wonderful review! We are thrilled to hear that Nadia's smile and exceptional service have made such a positive impact on your visits. Your feedback is invaluable and encourages our team to continue providing top-notch service. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-26T11:24:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "65b011d6-3c9e-43ae-a01c-0458725b9ba2",
"author": "Ahmad Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_iCWf02vNKeWsxdyZkJZEN1sm-lcFolz9dwAbqYw_JFlTZmE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-16T17:50:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-04-26T11:24:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cce89d23-38c1-463b-97d0-2a5c26b8e6bf",
"author": "Kianna Whitfield",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItU3TxIsgxSD4iT-0RsTqCf4fPuF5jLAOKcgQ4gtgkFBTZPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "When I say Nadia is so helpful and welcoming. From the moment I walked in the door she made ke feel welcome. She also was passionate about her work. And cares for what she does. It’s a blessing to have talked to her today.",
"date": "2026-04-16T17:49:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kianna,
Thank you so much for sharing your experience with Nadia. We are thrilled to hear how her helpful and welcoming nature left such a positive impression on you. Your kind words highlight the dedication we strive for in our team. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-26T11:24:19.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "5bfecd67-6cd7-436a-a2a3-75f8c77352bc",
"author": "Eski Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3qDNLlmjhJ2gBAZn6RMwainpWueMz-X4kdic79emASQfQ6as=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia and Katera was easy to deal with and helpful.",
"date": "2026-04-11T18:58:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Eski,
Thank you for sharing your positive experience! Your feedback is invaluable as it helps us continue to provide excellent service. We look forward to your next visit!
",
"replyDate": "2026-04-26T11:24:19.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "08272042-6b76-4d30-800c-7c8167d2bca6",
"author": "Lisa Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIREVQ3nA2hL8e0GonSGgkVDrcCgEC5rHcs5m8Cvz5YTPljtxY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I would like to compliment this facility on the cleanliness of the property including the bathroom. I've had units at other properties and the bathrooms, storage area and grounds were disgusting and unkept. I also like that there are always carts available for use and im good working condition. Kateria and Nadia were friendly and inviting when I went to the front desk to compliment them on how clean everything is. me if I was satisfied with my code to get in and if not it could be changed for me. I would recommend this place l.",
"date": "2026-04-11T06:07:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lisa,
Thank you for your wonderful feedback regarding the cleanliness and upkeep of our facility in Hapeville. We're delighted to hear that Kateria and Nadia made a positive impression during your visit. Your recommendation means a lot to us, and we look forward to welcoming you back soon.
",
"replyDate": "2026-04-26T11:24:19.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "c0d1fb54-72f7-42d5-84a0-32438de219cf",
"author": "Sarah White",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVw_uphM_4W7XyvMQ8iv47PVemQZoBxZ9mLf5_ZiSBlnxqhIUjx=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nadia and Kateria are the best! They are both so nice and helpful, and a big reason I chose this location. They made signing up super easy and shared a breakdown of the fees. The location itself is also very secure, in a great location, and very clean. I feel like all my things are very safe here!",
"date": "2026-04-07T20:39:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sarah,
Thank you for sharing such a wonderful review! We're thrilled to hear that Nadia and Kateria were so helpful and made the rental process seamless for you. Your feedback about the security and cleanliness of our location is greatly appreciated, and we are glad you feel confident storing your belongings with us. We look forward to serving you again in the future.
",
"replyDate": "2026-04-26T11:24:19.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "d8d03e3a-d610-4140-9d3a-c0e5f178b577",
"author": "King I",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLA3VNiLiWiHO90zVOZCEv-fHSbxLmV3Wiib3if9dWUP3QuSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was immaculate picked up on time left on time no delays hassles thank you Nadia and Kateria for your service",
"date": "2026-04-04T14:25:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings,
Thank you for your glowing review! We are thrilled to hear that Nadia and Kateria's customer service met your expectations with such impeccable timing and efficiency. Your feedback is invaluable to us, and we look forward to serving you again soon.
",
"replyDate": "2026-04-26T11:24:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a6a7c0b-5949-4094-bcd5-5e6e66e1493a",
"author": "Yusuf Ahmad",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXQo88z61Bn4A-NHMDq0BxMnGIk0oCL2hzUq5xpDJNOp5ZQkfieQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice location! Nadia was very helpful and helpful me move in smoothly! Team is great!",
"date": "2026-03-31T16:17:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Yusuf,
Thank you for your glowing review! We're delighted to hear that Nadia was able to assist you smoothly during your move-in, and that you found the team and location to your satisfaction. Your feedback is invaluable to us and helps us continue to provide great service. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-26T11:24:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d1a5a38d-2f45-4209-8061-66205b8ff005",
"author": "tammy Houston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVGt8PTcEqHY54dlAF0TWy4mN7_IrSBhJkfrrlYuq4AGcm_aEk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kateria was very polite . She helped me with everything I needed in a timely manner.",
"date": "2026-03-30T17:33:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tammy,
Thank you for sharing your experience! Your feedback is greatly appreciated and helps us continually improve our service. We look forward to your next visit!
",
"replyDate": "2026-04-26T11:24:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "074d0ffa-a345-41aa-9f97-24a718c9cf59",
"author": "Alexandra",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKib3yDWc09X6tUdRKrN4DKsWtf7TKV3nXYSRHdqHjFOSG2iQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kateria And Nadia new the policy also great customer services.",
"date": "2026-03-29T02:15:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alexandra,
Thank you for recognizing Kateria and Nadia's exceptional customer service. Your feedback encourages us to continue raising our service standards.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-26T11:24:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "913d3386-a867-407d-92cf-4393e692ff5d",
"author": "Alexus Makupson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVw9_YlZzo9D-vLguJOAjyDkhDup5P76guc83X1MIb8Fc6YFoA6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer services , Nadia and Kateria! Store was cleaned and smelled really good",
"date": "2026-03-29T02:13:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alexus,
Thank you for your kind words about Nadia and Kateria's customer service. We're delighted to hear you found the facility clean and welcoming. Your feedback encourages us to maintain our high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-26T11:24:19.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "384fad0b-cb88-4b84-b677-711f8a54d34c",
"author": "Odane Gibson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVmbTkX21lkcAw04Xm3wvYR2VNvpBn-Kb5DMC6vkWwx9QBMZc_=s64-c-rp-mo-br100",
"rating": 5,
"text": "I did some work at this site and Nadia was so helpful.She saw me working and gave me water. The building is 100 and so is Nadia and Kateria!",
"date": "2026-03-27T20:54:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Odane,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with Nadia and Kateria, and we appreciate your kind words about their helpfulness. We are proud to have team members who go above and beyond. We look forward to welcoming you back in the future.
",
"replyDate": "2026-04-26T11:24:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1592e074-867c-4f8d-85b7-a9c67ef421ae",
"author": "Jay B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbzGvVs4kpOx0FpLJ7aEjPmUQzfhHDS1CNjz-8hVc_37NDRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katerina and Nadia was pleasant and helped me get what I need this morning. Clean and smells really good in here",
"date": "2026-03-27T13:32:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jay,
Thank you for your wonderful review! We're delighted to hear that our team in Hapeville provided you with excellent service and that you enjoyed the clean and pleasant atmosphere. Your feedback is invaluable and encourages us to maintain our high standards.
We look forward to welcoming you back soon.
",
"replyDate": "2026-04-26T11:24:19.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "7527939e-3ba1-4ee9-b59d-243a5335972a",
"author": "Anthony Lezama",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRsjB-PHc_4hhb3zHtNZoCRPqI3yI1yQgymafHh8WVXOb7CChJ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They are amazing at this storage unit. Kateria. Went above and beyond as well as the rest of the storage unit. Smells great and is clean",
"date": "2026-03-25T17:55:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Anthony,
Thank you for your fantastic review! Your feedback inspires us to maintain our high standards, and we look forward to welcoming you back soon.
",
"replyDate": "2026-04-26T11:24:19.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b50e3423-a59b-4e01-8358-f9d83375a429",
"author": "Sue Dunwoodie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAqWOjO3xpRJttM7smoR-h73xLEIfLeYVusc4UkCcGaDGIzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia and Kateria were so helpful with our requests. Great customer service",
"date": "2026-03-25T17:54:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sue,
Thank you for your wonderful feedback! I'm thrilled to hear that Nadia and Kateria provided such helpful customer service during your experience. Your comments inspire us to maintain our high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-26T11:24:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2f874804-cea1-4aa8-b183-33c4cef3e15f",
"author": "Sileo Clarke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJccYnh6Nb8CwnjyBnmc45DJ-CIIaMPD59CxJmm5ELz-UCeUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was exceptional Nadia and Kateria were wonderful and kind and very informative",
"date": "2026-03-25T17:52:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sileo,
Thank you for your kind words about our exceptional customer service. We appreciate your feedback and look forward to welcoming you back soon!
",
"replyDate": "2026-04-26T11:24:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f11eb633-c208-4b53-8eb6-2f5fd7638674",
"author": "UnpHaloo !",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMojF_B4wP5-ffbPsXDHkOaiFhChjSE3Y97GLtuEiOWegWHeUR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kateria was very helpful and professional. 10/10 experience.",
"date": "2026-03-25T16:40:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience with us! Your positive feedback motivates us to continue delivering exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-26T11:24:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ebd8a21a-5f3b-4a3b-bbda-1763cd281bf9",
"author": "Charles Sims",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbttIY9nkyZOYxCzL1oddH3o6dfKyDkz8ym5Z6iCqiwbjDfjCi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia and Kateria is doing a great job. The building in clean and great customer!",
"date": "2026-03-24T19:52:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Charles,
Thank you for your wonderful review! Your feedback motivates us to continue delivering high-quality experiences.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-26T11:24:19.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ec187877-df68-41a3-8f89-6056e6c15dc7",
"author": "Stacey Caldwell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXekdlTl9Yl9l6Zxkfg8E0qSeON_IFRz5Nt4p2zsXlvzMzH5C_J5Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Conterra at the front desk was so help and patience with me especially coming in 10 mins before the office closed needing a new storage unit.\nVery nice and a pleasure",
"date": "2026-03-23T21:41:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Stacey,
Thank you for sharing your wonderful experience! Your feedback encourages us to continue delivering exceptional service to all our customers. We look forward to serving you again in the future!
",
"replyDate": "2026-03-26T11:24:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2916d943-91b7-4025-951d-2390fb2dae35",
"author": "Larry Hester",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLw8aFlADHL7U4SyN7_vcgpWJh7u2IgJcq4H0G9T1wePR34Jg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-23T21:37:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a640ef20-0c74-4676-af14-226de60712bc",
"author": "Sheldon Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPaRWqSNDvZufKD35sIru75t1uQp4DDAmH8p7MEmeU5WOJtPQV=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am a returning customer and Nadia always do great business! Store looks great!",
"date": "2026-03-20T15:15:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "dd8fa7f9-9e02-4a44-8294-dbbf5dbf8d3c",
"author": "Marcus Mattox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpL1YHcwsqSUNjloJq458hi7RIXIWeHcB6EHumpDrp5xg6anuq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia did a great job explaining the fees even though when I walked in aI wasn’t to happy about it and was about to cancel. However she took her time and explained the fees and kept me as a customer. Great Nadia!",
"date": "2026-03-19T21:08:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f638cf1f-2b86-4d0a-a78f-675f09cb89b8",
"author": "Michael Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_Ogsaf0Uo4oa3QVEmm-a_7n13QaatIh5zRSg3tMWIVyWxYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia Nadia Nadia, she is the best! She really care about her customers!",
"date": "2026-03-17T14:43:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6749ea55-06e0-4563-a116-e11e2ba289c4",
"author": "Chasity Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBIhArW1iQrrmnL_t_33mHSAXy4rpiMJFvnPGcv6z7Bfh38UI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kateria was great, explained everything to me. the looks really good. thanks",
"date": "2026-03-06T16:21:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "635746ef-4094-4f43-8287-91bbbf3d5303",
"author": "Brandon Murphy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCjflpAR3rMabHBdWDUrEkzYUM4ZXq6vG_DV9X0QLbdkdEWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia and the gentlemen with her in the front did damn good job. Kind, caring and extremely helpful the both of them.",
"date": "2026-03-05T14:06:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4516b5e0-95f0-45d6-bf2c-7e749417e3a5",
"author": "XactimateGuide 2.0",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJb2nK3z5rvw-zN643qYjjJwkExH-tjWvBXDxMnYui2ib1JkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kateria, was great she helped me update my information and also get another unit as well on the same floor. She was awesome",
"date": "2026-03-02T20:21:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d603b72b-0e84-4866-bf70-0440ee1d0d2d",
"author": "Lisa Alburquerque",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_Kxsbt7K_J_CeSyC4i2KKc-k4TPsg3BQxZPVKCXqEJ3hQgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katerina, was the best. Attentive, customer friendly and professional!!",
"date": "2026-02-28T22:09:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6972bccd-2199-4f5f-94dd-f22d84b55493",
"author": "Lisa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxhkhx4rVNSq-qiWR0dPksA-FbYu1Detfu3YljNM80kPOoTgzeSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-28T22:08:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "313d3f32-ab44-47e6-8c6a-dbd93116ef5f",
"author": "Alseny Sow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIMyagXaWVHDgsiJaKQy0clQn3NAj7khd1s1Vzen2uwpuhoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katerina was incredibly helpful and made renting my storage unit quick and stress-free. She clearly explained everything, answered all my questions, and helped me choose the right unit for my needs. Great customer service—I highly recommend her!",
"date": "2026-02-28T22:00:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "44ab3576-30eb-4610-bb0a-7a07197d95bd",
"author": "Eddonis Kinsey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXijSfFKxLH_uY1lNlrIZgjs1gAxYR_nexvmZfipcziEFPO-rDFQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia has excellent customer service and clean property.",
"date": "2026-02-26T21:54:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "04acf0a9-84d7-43aa-b1f1-f4de7d9fd9ae",
"author": "jamin smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPzTrhbBZL34XrJXojHnG_Umk4bpACFhj-UPjNw6vgvEQdgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Called into mini mall storage and the customer service was excellent. I spoke with Nadia she was very polite and efficient, also the environment was top tier!!! 5 stars for me",
"date": "2026-02-26T19:15:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4150cb55-20b4-4f00-9e4e-f5c2319c5062",
"author": "Sharick Fagan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXq5wU_Lx8yB4YAfTjzyTHmr0JvZQ4YJ6gi5lar_Lb1JYkyspI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia and Kateria are amazing !! Always there to help if we need anything . Great assets to Mini mall’s team",
"date": "2026-02-25T21:28:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "78f20987-b55b-4881-bf8d-18f33e55001d",
"author": "Jasmine Bonet SMITH",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLR7Q4ESAzq5mcCN4sXIXsNGEfApJgV7N9IYEgxBVw4gb8axqmcg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I can’t tell you how much this company lead for GREAT CUSTOMER SERVICE &\nPersonal ATTENTION .\nPeople coming to use this type facility are often in great need & ,\nit’s the kind service & absolute understanding that changed my experience..\nTHANK YOU\nJASMINE BONET SMITH ♥️",
"date": "2026-02-25T21:14:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "55c85f55-8ec8-44cd-ae9e-a3bc3f6d18c4",
"author": "Michael Elder",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxQEJ87It-5ZhS4aknuR_tgUHyqk5YY7T94SOAhqsUAbHkig=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service was great. Staff had great customer service and were very helpful. It was a very positive experience",
"date": "2026-02-25T17:59:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ec07aa21-fd5b-4978-b8ac-d88060f64286",
"author": "Jourdain Irivin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVmAMVGX4_mYsIlHxN-3_9yLKcuq-wDeP1aQ65uJfqUG1yNdKtkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kateria & Nadia were excellent with assisting all needs that were need. They are outstanding",
"date": "2026-02-25T14:05:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ee5c06a0-0dfc-4cb9-a0fd-a0f1adbff0f3",
"author": "Michael Frazier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZA2l3UckKC7u_jMjVjlEXpUnL7y9a7-ibMmUDZhjPBhTv9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia is so helpful and knowledgeable. This lady knows her stuff!",
"date": "2026-02-24T20:23:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4996afb3-7d84-49a9-b1d7-fa6e947c93fe",
"author": "Ashley Nix",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmObYdLDHb95_z1fUw5SjQ7gxBNsAEcovFSDtPYkw7Y5YwtCWsFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I did some work at this location and I must say that the manager here is on it. Location was clean and helpful. Nadia keep it up",
"date": "2026-02-24T20:21:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "108d2012-9a92-4280-bcf0-c012b0c2292a",
"author": "Jasz P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJO_j0RolxzOK15FEIPNa0zydVXta16WV5eziqSbTJjXzlUHA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kateria was Great & very helpful! The process was smooth & easy.",
"date": "2026-02-24T02:08:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e6c842b8-41d6-4d96-872f-9a3e83dfee95",
"author": "Bridgit Crider",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUy1P9-v2hR1CzflQ_n5895dfiHTWfUYMaDlSHnuGyKa3UdL4ym0A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice units. Always clean and customer service is great. NADIA & KATERIA are always helpful and professional.",
"date": "2026-02-20T21:13:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "5af72a67-e290-4005-afc8-6ac2787eb3a6",
"author": "Onyinye Okwuosa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXr7XT6w1uGe35dl9k520fYafo2WSVxXO3MW1xDHPfw0v6uBWXz=s64-c-rp-mo-br100",
"rating": 5,
"text": "worked with Nadia, was really helpful, made everything smooth and seamless",
"date": "2026-02-20T20:11:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Onyinye, thanks for your review! We're happy to know that you've had a great experience with us at Mini Mall Storage and look forward to seeing you again soon!",
"replyDate": "2026-01-26T11:24:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "be41913a-6674-41de-bbf3-e70ed5da06fc",
"author": "Richie Dessources",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXe_Wk6-dYIAjbqjtkwcPmeEIynhjoxEEjODW-L3Itc5j3rNmkr=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was a great help even offered me and my partners water while doing moving services",
"date": "2026-02-20T20:11:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Richie, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2026-02-26T11:24:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d6f915c2-28dc-43d7-9101-4ca099f47221",
"author": "Jorel Gunsby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-X-YFCO2nXBO-q375qs1XAjWdrxaDx30PInALSapzXRX2-u-2=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great job Nadia. Was helpful",
"date": "2026-02-20T20:11:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jorel, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2026-02-26T11:24:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cee5225c-c214-4884-b0b7-7eb05068fb65",
"author": "Tyler B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4E5IvDSIAYPFxGpR346EVhfEJqj2yeXxa6Rf9sFPsqJEXrQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-16T20:02:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-02-26T11:24:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ef6a7884-17b4-4baa-95e0-309d8eb921a5",
"author": "Nancy Drew",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkG19h0Eu0GuXZTOyYxUd8QIPXN2eNalFPeMnqsBqM9fOspA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice and kind service people. Thanks a lot. Nadia was great!",
"date": "2026-02-14T19:08:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving us such a wonderful review, Nancy, we appreciate it!",
"replyDate": "2025-07-26T11:24:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43a4dd68-f096-45a6-bd3e-81dd6da56ddb",
"author": "Mr. Glover",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqKJYYpiZjfnCL6gMe47AFWT0wVlnHHCLhhOm6oskmzNtrxoU=s64-c-rp-mo-br100",
"rating": 5,
"text": "I walked in and the store smelled great and look perfect! Nadia was very helpful.",
"date": "2026-02-14T14:54:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-02-26T11:24:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b575f653-c4dd-4398-94ba-a509d98c10bb",
"author": "William Hawkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5J1MIGMcSyH6mPKIdI9PCYTqAvhcL-BFI5Ykk51tKQMjsL2IvZw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nadia and Kateria were great!",
"date": "2026-02-12T20:41:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, William! We're thrilled to hear that you had a great experience with us at Mini Mall Storage. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-02-26T11:24:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3d9d56d3-4200-4e71-a546-a2ec78dec4a1",
"author": "YanaP-L",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-idrlWVj6LSVjBd6GyNTeVIpa7NGDf8uVFi6Wje4QFy0C358K=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really nice ladies work there. Nadia and Kateria, thank you!",
"date": "2026-02-12T20:08:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Yana, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2026-02-26T11:24:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed9fc540-a0cd-4d98-88e1-fb82d00b9b1a",
"author": "Всеволод Пилунов",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKw96ISOHRKygtvG3xDMFgz5FQEhPXAxrIw-BCDLkroBvMiJA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-12T20:07:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-02-26T11:24:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "88ae4269-d51d-4fc4-825f-5570563dbac2",
"author": "marlon Simpson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzebMEO1FdcdJiPL6fCFlk2b0XUisI_No0WoFQn-kXZZvQ6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff at this location was courteous and professional, both Nadia and Kateria are asset to your company",
"date": "2026-02-11T16:37:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Marlon! We're thrilled to hear that you had a great experience with us at Mini Mall Storage. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-02-26T11:24:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "184179a4-72ca-4d9c-ab70-9c7dcdd734b2",
"author": "Paul Rivers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2hw5eqRNXxhl0u1XoHVTQzTnDtkdIL6I8VWCXhmrN-yZvkfsa1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was very helpful today! Gave me a great deal and the store is on point! I been to other places but her location is the best.",
"date": "2026-02-05T17:21:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Paul! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-02-26T11:24:31.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2ff645cd-e6e7-419a-b519-fad8fae9bb4d",
"author": "Deshunte Boykin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5IhChOHmEsuvNwpqLwGy1rJwFLsLrsI40ExZYgbxwPh_EJhs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kateria was super phenomenal she welcomed us with open arms even tho it was closing. She was very knowledgeable about the units and was able to answer every question we had. Kateria kept a huge beautiful smile on her face she deserves so much within this job. Thank you so much Kateria!!!!!",
"date": "2026-01-30T22:46:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Deshunte, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2026-02-26T11:24:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6b24ba6d-4694-4a86-a5cf-2ef06eb0cbad",
"author": "Mark Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUc030UpjxbaMillbCSXSeaHl7JG8aKtSYT3Edl9BPYdVbrjP0eCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia is so pleasant. Welcoming and helpful.",
"date": "2026-01-22T14:34:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mark, thank you for your feedback. We're happy to know that you've had a great experience with us at Mini Mall Storage and look forward to your next visit!",
"replyDate": "2026-01-26T11:24:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "59958e2b-d186-4dc8-a4e3-8a2a026459bc",
"author": "Otto Loewy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZKGEklERJmkxlBUw7xleW57E_K41HxCIPFAde4dLzkIDFnUsK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great communication and great team and feeling safe! Thank you to Kateria for her amazing work and knowledge of the storage facilities!",
"date": "2026-01-17T18:11:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're absolutely thrilled to hear about your great experience at Extra Space Storage! Thank you for sharing your positive feedback.",
"replyDate": "2025-06-26T11:24:31.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "bc914df5-86ec-47c9-ae58-2606b0c73142",
"author": "Mia S.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBFOvCRktKafIVnRH7mR1h0ChYieqGP_isEYWVy9OwDkHBaKdN=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nadia was very nice and informative. She had a nice big smile when I walked in. 😊",
"date": "2026-01-16T19:36:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear that Nae was very nice and informative with a big smile when you walked in. Thank you for sharing your experience!",
"replyDate": "2025-06-26T11:24:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db5ece7a-bcba-45f1-a87f-f2710e2cc7ff",
"author": "Jason G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJllb7cBxt08VsycmvcmjbKi3bCgKMGNKOas6tdyRBXcVLvIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia took her time with helping me even though the store was busy she mive fast and worked the room.",
"date": "2026-01-16T18:22:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jason! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-01-26T11:24:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b844fc5-80d2-4cc6-827c-fa2960a77004",
"author": "kitkatjacking",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIreA5y803krI_thEEDf7fIfQi7zyvLpdA5CIPcjinllZA78w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was great today was able to get in and out. Her location is perfect..",
"date": "2026-01-16T18:21:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for reviewing Mini Mall Storage! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2026-01-26T11:24:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "70ec33a9-989e-4484-943b-e36e19969049",
"author": "Moni Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXze4odYXD9OsjIpZQleLGeXgpIFRYx8o-DPmeKJkfETCp8e_3y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kateria and staff made the rental truck process fast and easy! I 100 recommend their services and facility! Great customer service!",
"date": "2026-01-16T15:09:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Moni! Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2026-01-26T11:24:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "16d252da-ccd2-48b5-ac27-dffaa99b2bd4",
"author": "Jesus Arturo Gonzalez Jurado",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKNWrZ3Bxi8u7T4AIy2Jwgvi2FSTB4WVoLmBfZz_hwcgtr2dJC=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nadia is the best!!!",
"date": "2026-01-15T19:07:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jesus, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2026-01-26T11:24:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b93d6de7-9aee-4317-8de3-1aa5d6bbc421",
"author": "Clarence Armstrong",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiR609-_vLzvhzXu-ZtUof2cPzy6sITFutjcdjjVVdge7kpRCa=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kateria and Nadia was excellent, great customer service. Got me in the right unit I needed. Thank you to her",
"date": "2026-01-13T18:53:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Clarence! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-26T11:24:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "90cb2dc1-af57-4263-870d-1f33d0c36248",
"author": "Mark Astifan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVGOZiafwivMpsff9-sYEZ3pBtXtxLc6xT3Z_G3plCjDP_Gg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and secure. Excellent customer service. Kateria is wonderful to work with!",
"date": "2026-01-03T14:16:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mark, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2026-01-26T11:24:33.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "a7dbd90a-bbeb-4779-bb99-0ba9773778d7",
"author": "Zavier Rosser",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsJF3d1L0TYuTCc1oT3KkajMhiAn1WfiEz5VKJIR3PL0WMZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia and Kateria are really nice. Nadia made the process easy!",
"date": "2026-01-02T20:29:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Zavier! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-01-26T11:24:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "48fba637-8e72-4113-bc62-ee79b4c29c85",
"author": "Edgar Tejada",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2VbELcrYb-bUAIByKHiN098xNrNb3JtpyUImHbZ89oOQTRJc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia Nadia Nadia . She the best she really cares about her job and customers!",
"date": "2025-12-30T16:36:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Edgar, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2026-01-26T11:24:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "74d5d9b4-a829-4987-a3e9-142a305c7f02",
"author": "Keith Banks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_q41q9ffnlFEre6e5VcvWZwzShqjXQHUEDFSDwiJ4OI8bhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I stopped in to get a pricing on a storage unit but Ms. Kateria was so helpful and friendly I actually went ahead and rented my unit immediately.",
"date": "2025-12-29T16:04:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Keith! Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2026-01-26T11:24:33.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a6b4cd61-8d57-4605-9b1c-de14498de06f",
"author": "Luh Kari",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSEkQf9J7M2-VTBjDyvRlp0HbIekbT5G5begRyGw-uQBAPOKO0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia is a very nice lady. She always so nice even when she is sick. The location stays clean all the time. When I pulled up today she was outside cleaning trash off the ground in the cold. She needs a raise!!!!!",
"date": "2025-12-13T15:02:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Luh, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2025-12-26T11:24:33.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "811776c2-deba-4e47-a203-43760194d500",
"author": "Tammy Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWPsqXFtP1XQT167WVolbpdAsaWAeUPwtdiQldOOYiURS0fg=s64-c-rp-mo-br100",
"rating": 5,
"text": "GREAT CUSTOMER SERVICE WALKED ME THROUGH EVERYTHING EVEN LOCKIN\nUP MY UNUT",
"date": "2025-12-10T22:33:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Tammy! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-12-26T11:24:33.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "ef8c015b-b386-48aa-bee3-2ae004ff3677",
"author": "Kenyatta Gardner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGJKJ89wJ_pYF3fMxc8k9i8PaQwwQKrkY9t_Kv54RBX8QZOZ_F=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had an excellent experience with Nadia . She is knowledgeable, professional, and extremely helpful. Nadia went above and beyond to ensure the property was organized, units were properly maintained, and all questions were answered thoroughly.",
"date": "2025-12-10T21:46:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Don't hesitate to reach out to our office if you ever need anything!",
"replyDate": "2025-12-26T11:24:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9cb18d0c-3970-4af7-a0f1-3ab11df90595",
"author": "Ladon _thegamer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtOszq85LE6r-qKH4O3HkqKzE9kUK0C9jREdsQAorGKlXvyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia and Kateria help me today and was very helpful and nice ladies! Store was clean as well!",
"date": "2025-12-06T14:08:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-12-26T11:24:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1212773a-07b7-4f34-851f-c51a8f28fccc",
"author": "Jay Bo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDR0bJHyUye9teSIIHf6eclJOr50p2UgKW79mIjeZCz9QLTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would like to thank Nadia for all that she did for me. She was very helpful and friendly. I appreciate her customer service! She always there when needed",
"date": "2025-12-04T22:36:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jay! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-26T11:24:33.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ab7888e1-819d-4b2f-8fd1-a6cb9d8eb976",
"author": "Henry Kellam",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSFBUtn1s7TF9eYq4xcWRrb0UfrhN3Ymqf8eIQOaI6cLz5kKo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very convenient, easy to access facility. The staff is nice and helpful. Nadia in particular was very welcoming and personable. Thank you for your help!",
"date": "2025-12-04T20:04:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Henry, thank you for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-06-26T11:24:33.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "93ac4543-dc98-4be7-a4e7-3e1e7fe01dda",
"author": "r ware",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTNWrc_awFPKISnLKTE6z1L9Xb4W8ACFh3803zijbwpfN5skYJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kateria gave me a unit closer to the door I’m glad I was able to switch I chose a unit on floor1 but needed easier access and she saved me 11 per month so far my experience has been great! This use to be my to go to storage space when it was life storage glad it’s still here!",
"date": "2025-11-24T21:15:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Don't hesitate to reach out to our office if you ever need anything!",
"replyDate": "2025-12-26T11:24:33.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "b71cdde3-d160-4595-8ba3-6fa55aaa634d",
"author": "Kim Ingol",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKovKZeDseg4sp_m_H7vh6f4So4_7S3JDnfTldntxLbfcdirQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience I drove all around town looking for a unit to reserve that I felt safe to be and leave my belongings. This location is conveniently located to the expressway and the my destination and the customer service was outstanding. Nadia was more than helpful making suggestions and providing full price and location transparency so I can make an informed decision. Would highly suggest if your in the area to use this location for your storage needs.",
"date": "2025-11-22T18:55:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kim, thank you for posting your positive review! Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2025-12-26T11:24:33.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b5144c3c-045b-4665-80b8-2f5f101c003b",
"author": "Jermaine Edmonds",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqO9scdptbPx85xkxRffreuKw7WcysxMNVgw2N0BszXPm0jBf5=s64-c-rp-mo-br100",
"rating": 5,
"text": "We went to visit before committing just to be sure the space was clean and up to par. We were beyond pleased. Not only was it clean, but the staff at this facility is courteous, thorough and kind. Kateria went over and above to answer all of our questions and let us view different sizes and locations until we were certain. Another team member also came in while we were there and joined right in with information about our new area and good reminders.\n\nWe also observed them on the phone where they seemed just as kind and patient. Highly recommend.",
"date": "2025-11-21T20:40:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jermaine, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2025-11-26T11:24:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ebe56842-c101-44a0-9a56-e08a4660319c",
"author": "Kimberly Alvarez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2y7ZpKGD4gWChvx9pehnA7LXeWpR33pXf_oIju2HlLgt4jA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was very nice lady. I rented a U-Haul today and the store fault like home . Nadia is doing a great job. The store smelled really good and it was really clean.",
"date": "2025-11-19T18:18:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kimberly, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-11-26T11:24:33.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "46808b17-fd24-40b3-98ad-73d09625554a",
"author": "Alvin Gardner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKH50s8QhAGEyL_lsAHKuP9xqTMEqFZSX78sgVsrBYoAEOp6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kateria was extremely professional, prompt, and courteous.",
"date": "2025-11-17T21:53:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alvin, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-11-26T11:24:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fce5b132-353d-403f-9a69-ff2619d66d92",
"author": "Willie Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCDySUCrLWz6JKdeoj0L4ieFI9TeWPtGSL9tiOXVJuEYIP83Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I wasn’t happy about the fee that was added to my account in Oct.I was upset when I came in but after speaking with Nadia she was very respectful and took her time to explain the fees to me. She has a great heart and I enjoy coming to my unit.",
"date": "2025-11-14T22:10:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Willie, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2025-11-26T11:24:33.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "56776cf2-ca12-403e-a045-16521fc63374",
"author": "Elijah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrVEa6oIMKh42lWjWdVu3uY1EFJ7J7RQSftjlloxleSc55rA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia is so perfessional and helpful. She took her time helping me and this store so clean. I have been other places but this is by far the best.",
"date": "2025-11-14T19:47:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Elijah, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-11-26T11:24:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0e7077be-47e0-4d9f-b831-41bbd23cb9ac",
"author": "Jacqueline Douglass",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcQz2iQQxkcAnkcki95aZZQtujDxYHiqY9fuktSQ3hwbtcH9s=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nadia is the best. I moved out today and she say me moving out today by myself and she stop what she was doing and helped me move all my things. People don’t do that but Nadia did. She always help me when I come in. Nadia is a gem from God)",
"date": "2025-11-07T21:17:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ee607b67-764c-4328-aac4-3fd2abd4d8b5",
"author": "Japonica Soto",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLbsGsF4jllzMeHpysKAgXRIGXVqckUqKYVF4W04aEKYwv0fBQXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia, the manager on the property was ready for me! The unit was clean and she was prepared for me when I arrived. Very professional and welcoming! Thank you, Noah!",
"date": "2025-11-05T21:39:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1c6bb660-46f5-4298-9e1a-28c96efd962c",
"author": "Tonia Atkinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzd1RjPTJkKPsBzmFU45IvZj6SQ7hipznleJxy88xsq02kmPe3=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Kateria and Nadia was patient and pleasant to talk to about upgrading my storage. I was telling my experience with the other storage unit that I have had with another company and I was pleased with their service but Kateria and Nadia was nice enough to get me into an affordable unit and they definitely had the equipment that needed to put my stuff in and that’s why I’m giving them 5 stars",
"date": "2025-10-31T10:05:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8ffce1c6-0dca-4655-8935-29570db24090",
"author": "Carla Wilkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgkOwiGSDT2s6zHF4FJ9KrUmqcIJUPRjpy_3bkpFeeccCPkVs=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Fantastic facility and absolutely wonderful people!!!!",
"date": "2025-10-29T14:08:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b17cd655-34f9-4a87-b99d-d99a993e6ba1",
"author": "Will Brantley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5EXfCPKQOtVqJkgFZwj9PAVcKUQfkQI8ZtA1lxjdZLVuOVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I rented a Uhaul truck today and the store was very welcoming and good vibes. Nadia treated me like family and help us with a smooth rental. Nadia really care for people and her staff Kateria help me with buying tape.",
"date": "2025-10-28T21:20:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4138e97b-5c2a-4600-896a-f73d4a46f472",
"author": "Roderick Tomlin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3fM0KNFytd3iJ9GRDTxrOgUrxUy0ibMMxbQNtT5JiWpKz46yd=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nadia store was very welcoming and clean. This store is by far the best location I have been at. Customer service was 100. Both Kateria and Nadia are great people.",
"date": "2025-10-28T21:14:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "28b3f85a-a72e-4fed-8b4f-12ff94231f70",
"author": "Miguel Ortega",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMwzz31WetmWKHUZ2A5sawDc_ME9WgR5h2hew8N-bojFroJKhL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms kateria had great customer service and very nice personality very happy with them",
"date": "2025-10-24T20:16:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "71f2c2b3-16fc-4d98-8236-05e6805adbfc",
"author": "Alejandro Galvez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdtWNXd-59iRv9t3nSJw6sfNIWV_X30yyJtQvSNR6tCTb2Ig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very kind and helpful, she assisted me with everything I asked for. A very good worker, Kateria, excellent!",
"date": "2025-10-20T20:58:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "34fdb1b8-35ff-4b56-8fd7-ae10096c9547",
"author": "Alix Dumorney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6n718_TvraGUEsnXNL6rUBfiXiVLXvAdVn1HUSZeLp4BK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Kateria was very very helpful today in assisting with my unit. She made it extremely easy with helping me pick out the unit I was looking for. She is awesome",
"date": "2025-10-20T20:44:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4ed57aee-9655-44b1-9be4-539b4bb6e386",
"author": "Holly Reid",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1YGtZ-dIDwIFDQNhun48Z0UGmaq8aS7y3-9OfMW90gn8EqWykHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia and Kateria Very Professional and knowledgeable!. I think they are an awesome team! Thank you…",
"date": "2025-10-17T16:22:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "206b5f74-0d68-4f22-9374-e24a69e53d1e",
"author": "Ruth",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmU4a0QDBdJXd2gAS8Z7ichwI-lAwnY3kpcUkRIttxpUSpfR1h=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ms. Nadia THE best property manager was very helpful in assisting with our move out to another state. She saw my daughter & I working hard and gave us cold drinks, some snacks and even helped us with the lock on our moving truck! It's hard to find outstanding customer service & yes mam, Ms. Nadia was on point! From greeting us to making sure our move was smooth! I greatly appreciate all that she did for us!",
"date": "2025-10-17T14:43:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "425c5924-292e-47be-b59b-843f8a8d4a5b",
"author": "Jeeb King",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0eEu5xvvlFJ9JWhI2auc4JGaRQtvhrA61XAcqGn6n4cgHdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Custo service!",
"date": "2025-10-16T18:26:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "dba4be8d-0314-443e-b753-519b9a6cf018",
"author": "Eric Shields",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJzzckKj4dKHZZOjBekaZjBSREZA1EttGJoxNUynbmG4Tbodw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia is so help and welcoming!",
"date": "2025-10-16T17:06:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "919540d7-6ced-40e0-9658-e9f55b8bfa3c",
"author": "Irma Levenson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvoh1i5_Lv3xC4VYMCvUiZb_7STnMMp0WtQ8OMy272KTorCw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff are extremely helpful and friendly. I feel very safe coming on my own to this storage space. Thank you so much!!",
"date": "2025-10-14T17:03:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "a285d0d9-1541-45f5-9a22-a8519918e38f",
"author": "Patrice Rucker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFNDg4CmruQv6GPjwWLb2THTSRNArthbkrBFuJseQ4wRvYLpOG=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been at this building for 8 years now. I must say I enjoyed my stay under Nadia's management. She keep this place in top shape and smelling good. She really understands people and you can tell she really care. Her staff is a reflection of her. I moving but couldn't leave without blessing Nadia. I will be back and will tell all my friends.",
"date": "2025-10-11T17:56:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c11e2e48-925f-4bce-a8df-a88bb7111897",
"author": "Randy Bell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2IdCve-mzjkkfpO8frRrOi38V7YmzOhH4yOkbfbOT2RT_Pg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Service was Great.",
"date": "2025-10-11T16:41:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a4c765a1-36fe-469d-b300-7504cf1bc896",
"author": "Charles Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSRaIcDAKIXxcg2nBM1tu35Hvpcw483KFBLb4gSMEdsuZVbZc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nadia and Kateria was a great help. They gave me a great deal. Also the building was super clean and don’t have people hang around . Also the gate is closed. They care about customers.",
"date": "2025-10-10T19:34:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "cf105e64-b308-40da-b41b-3079d835323e",
"author": "Kyle Millikin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbaJtvY-0WtcUXuQm3yrRG7g0grxjlenmZWgi2rYhMMWeCQA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-10-08T13:59:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7771cbdf-f33b-424e-99f6-b4de4bfb940a",
"author": "Patrick Iseherhen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzdEYYPbpvJqwoclK5NhZY2yypkBxOLHD5y1iFP1vITyyUhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia is the best!!!!!",
"date": "2025-10-08T13:21:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e3d5a594-90d2-422a-9a37-1b16c5ec2d11",
"author": "Love Antron",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZkJpi9TBRTru3qglEcP34wqE4smd5XlKOYW6zG6vY6to7k48=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice person is have a good personality",
"date": "2025-10-07T18:41:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e3aed894-a759-4b60-9d66-d40eb2530199",
"author": "Richelieu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtG0AXN8VVOy8keIpUEflsjEbZBUSGVoE7adWGp7NR88qGQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kateria was very helpful with everything I need today. Great snack. Very friendly",
"date": "2025-10-07T18:38:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d706b577-a100-4e05-b6eb-60881d99041b",
"author": "Cierra K",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5tZIs4Rw2e9XZyBj3nBEL2fJJQ56IYGb9kM3I1X0c4FkPljRNpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I received great service from Kateria.",
"date": "2025-10-06T13:18:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c1d5854f-98ba-4c53-8b8f-2a96b47c5076",
"author": "Rosita Mathews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXIuBSm5v7LPKSf3Ymxc4R30j7b4GXjMyyPrvpkjtqZ_cz3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager and staff member pictured are always very helpful. They are patient, friendly and professional. The storage location is transitioning to ANOTHER owner and things are improving...being paimtrd and upgraded. BUT I Don't like company forcing us to buy insurance. LIKE the team though.",
"date": "2025-09-27T16:25:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a341812a-f844-4c8c-8611-9720757503b3",
"author": "Michelle Obama",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFyCQPM3CMPwJS-Q4w2dyReCElnEGSZSWCB1ymCPEGXp17mw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-26T21:09:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "89529e86-d21e-44df-9b63-596c83253881",
"author": "Grady Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7Bwsaa7mmNMlhoJ-gZoRsqHclf0CpJKrzU6gPWRJcp4WfBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia is so nice and helpful. I really appreciate her service.",
"date": "2025-09-20T20:06:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "7c64d87b-a122-4311-885d-086d98db6cae",
"author": "Dan Hart",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULUj12BG9kAPTMQJNXZdrfIPLPei_fc8zOzlTFzSA9deyKoEKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m very pleased with how the team helped me with my transition flipping from Public Storage! The facility itself was clean top to bottom including the elevator. Kateria and Nadia were very helpful in making my decision as it was needed in a timely manner.",
"date": "2025-09-19T17:51:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "fb6ebfba-4bda-449a-b8a2-cf55430fc245",
"author": "Sanghe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQe5htfuJShAUZZGH40Yq-TxF_sIl9FVUaYdg8GtMjBgnKmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Let tell you that Nadia at Hapeville is the truth. We need more people like her in the world. She is very knowledgeable and helpful and really pays attention to detail.",
"date": "2025-09-19T14:26:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "36ab5e1f-1185-4c39-971a-2d13162f3dba",
"author": "Imani",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFFcrNK8jhTH9XWen-a1hbFwKsNq6IuqLEjNG8uUePqTDVJUtc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service & friendly representatives. Nadia was very helpful!",
"date": "2025-09-16T17:20:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3c55f865-eaac-472c-9477-023c5ea29c9f",
"author": "DopeGirl Zhané",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-Ccrtp6s1MAn5mpXb_aidlMKqnlnQMLfKFdFmfpZk2IvU3B96=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia had great customer service. She was very sweet, personable and handled all my needs!",
"date": "2025-09-16T17:20:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d426f7d7-91e8-4659-976d-a9d89b01e895",
"author": "Rose Stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvmWEp_vzBeXoybZF1T4KQFIev7y478PV9l7tA3mWo-lTH7y9CZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service by Katerina. She was extremely pleasant and helpful.",
"date": "2025-09-15T18:32:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "81418bbf-f7e2-40be-a726-18bc7ef4194d",
"author": "Jamelle McKenzie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpVROMcyHfezsmy5zvgrwKzP97vJZlvyAWhZEcwggmSN9hRYou=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service! Kateria was extremely helpful, patient, kind and professional.",
"date": "2025-09-15T14:54:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ee35689b-8902-41b5-bc9e-96ad46519338",
"author": "Fred D.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXx7u0UJcmoGFC5dD2yHuKnvEHANhjt6ucMV2x-0-M2OfnZk_u8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was such a great help at this location. She greeted me with a smile and excellent attitude. She explained everything in detail for better understanding.",
"date": "2025-09-13T17:28:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "16bfd4eb-86ff-4d4e-8e8e-af219017cf6b",
"author": "Afu Okosun",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLuX6PuL5HPbNgrI2KDLEHP9KpuQXtlRipgAElF__BPOEzOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from Nadia!!!",
"date": "2025-09-13T17:28:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d6d52246-9778-4410-adb5-c78a601cbadb",
"author": "Eddie Bradley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNjbHZfbUz-1ZIACzL5t4anUVG_xqywVtFJ7In_FUqd6jmv6r_MA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer Service and Accommodating were commendable. Definitely would recommend for anyone’s storage needs.",
"date": "2025-09-12T15:48:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fe75d92e-74e4-4936-97fd-04ccaad11c23",
"author": "Live Life Well Fed",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUFYnOHaIgoCjMegGruoQ0WpvgJfkdHG1TebEdpp-g4ymYjpMyO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was very thorough and helpful with helping me obtain a storage. Friendly staff and clean space with very easy access. Would recommend",
"date": "2025-09-12T15:42:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "a07f8add-b5b4-4acf-b673-9af9a760a9e1",
"author": "Sheldon Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLq5eMWLFJpCeLkxqZ8Fm1yMokDeHOJ2DOQN87V0QKHI4w-Gg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is the best location I've ever rented from. The service was quick and the facility was very clean. I highly recommend this location.",
"date": "2025-09-12T15:00:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f75f2668-e662-431d-836d-c0db34f688b5",
"author": "JRZOMBIEE",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWb5RXhj5Ib80f5Y9NwjGTC-s9gVg7feio4v1ppBfQMcNHUxuyy=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came in upset about something personal and Nadia and Katerina changed that fast. They are really nice ladies. I don’t write reviews but I had to for them.",
"date": "2025-09-12T14:59:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1cdd5a9b-b7d6-4f2a-8fe1-4cb2a3a5e660",
"author": "Daylaun Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzWPSbXabREQKRRknB2zdTmX0NcYyQfuf5pSHHvXDkm69UuyOl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kateria took her time to help me under my contract. Nadia had a big smile on her face and had snacks. I felt welcomed. This ladies are doing their thing!!!!!",
"date": "2025-09-12T14:54:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "11480227-3eb8-4f5e-9aa3-f7b6cd51c3a6",
"author": "Ozell Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOhnky41rE_ArZcd6Ilykws7gld3Rc4SFG3uk11q1_2rq-hA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia helped me over the phone and she was so nice to me. When I came in I was able to work with her and Kateria. Nadia saw my legs was hurting and got me a chair. Kateria gave me a the first month.",
"date": "2025-09-12T14:07:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "bacc7555-aa16-48f5-a8b6-c93c09d88bd5",
"author": "Yaigzeth Benn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViCVPP0rhnqa3K42ImHoZ1PoFNkssjauFNQKk6LCjzucLr8TWd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage in town Nadia was really friendly and helpful.",
"date": "2025-09-11T14:47:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "97c8761b-51b2-4951-b330-2a47d56e5f98",
"author": "Brandon Tillery",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkqDirIKeoEub_MQ7vUM45hgYOUczYDFNlJ-objUu0yHo_dN4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional",
"date": "2025-09-11T14:46:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "167b1638-de35-48a4-ae82-e2c655497d3b",
"author": "green point",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0RyAdKGqX_AEL4IqBfIzcDklFD5HQOtV1FIT6715PyTTXEY8=s64-c-rp-mo-br100",
"rating": 5,
"text": "NADIA IS SUPER WOMEN!!!!",
"date": "2025-09-10T19:39:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b9e8da2c-cd61-44dd-bdfa-ff411869714f",
"author": "Emmanuel Bickers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIkzvTh_zBsV7UO2IcO1_myydfk6dtPuEDOrt4cM5RPUy7Xno=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia and Katerina helped me so much they made my storage visit so much easier.",
"date": "2025-09-09T21:42:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c18fef26-8663-4329-836a-8b5043cebc99",
"author": "Joshua Douglas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLekkxIAW7T0Cw4OskL0AZeNPHTqUDd_zCkqFJNemYClr976w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was really helpful and very nice. Kateria was helpful as well.",
"date": "2025-09-09T21:42:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bc272135-5ae3-46f5-9b2b-c4fe33e97aff",
"author": "ART",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqAKeXsqDK19FdXNMUjvC04cJw3J3i-E7dq5tYY33moSie5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great job Nadia and Kateria. They was working really hard.",
"date": "2025-09-09T21:41:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "776f2196-e5d2-430b-aab2-9663f535c0e6",
"author": "Ulysses Ingram",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWNoFekjjM-WSrRqGhThAvwHTXFvfXWdeZSuArwqa5qSifM5tK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia is always professional and her dedication to service is evident throughout the facility.",
"date": "2025-09-09T17:55:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "16903ea0-ccd9-4e10-b40f-20b14b7d76d3",
"author": "Brooke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVQCS_IQCQ26r8rBwsceSRs75sWMME9yQdBaKJMXZYVDvnBg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nadia was a great help in assisting me with my purchase.",
"date": "2025-09-09T16:37:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fb3e459c-7514-421f-b31e-eaa3236a127f",
"author": "Momodou Drammeh",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfJI8hK09ifjVYGGPvmMBq0Yg_ru8RijVpQ4XPNOcRyPOEFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia & Katerina were so helpful in helping me pick up a U-Haul truck!!",
"date": "2025-09-05T17:11:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a5d999e2-f8af-4257-ae41-1e614f6a98d9",
"author": "Admin ABCCinc",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLenyrEwKnGwX7BMKYZ87RG3HmPjj_8LAjDn-VphWCJOQZkqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The ladies at the front did a great job helping me with the move-in process. Facility is very clean and has similar to a new car scent, not a usual bad attic/basement/storage odor. Highly recommend",
"date": "2025-09-05T15:17:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "neutral"
},
{
"id": "18a65320-4b84-484c-af21-d48bcfd1a54d",
"author": "Nelson de Sousa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2FPM--qkBAWJA1disDWV5nzhmRGdSUbnM5x2g-CEfkKc0FA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia did everything in her power to help me. Thanks , very very helpful.",
"date": "2025-09-04T21:21:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6e00adaf-d8e2-490e-9d76-161d072d8024",
"author": "T.I.A. J.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpb1f1o2lfChDEU8znwmYa8WUcnIyf86fsoIDMR1xvOEpH0nhy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini Mall storage is great! Always clean friendly safe and today they had snacks!!!",
"date": "2025-09-04T18:25:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "ddfecb0f-23cd-4a15-b19f-f37e3c375db3",
"author": "Chris Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpLS5N2mG77IsPtKNf0k8wvdAaREGHpA3MgRSvh0lrOi5dCeuvKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience with Nadia and Katerina. I lost my Key and the cut the lock for me and had snacks.",
"date": "2025-09-02T19:51:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "62eeea9e-2d21-4e69-bfed-a4da7b4b6085",
"author": "Kelvin Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNIJvjXNCh82qwLQBhZAeSKMJvdX8hyPf9xi_cI3Bo8_jmGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience at this storage facility thanks to the amazing customer service from Nadia and Kateria. From the moment I walked in, the store was clean, organized, and even smelled good — which is not something you usually expect from a storage place!\nNadia went above and beyond to help me find the right unit. She showed me two different options, explained everything clearly, and made me feel like part of the family. It didn’t feel like just a transaction — she genuinely cared about helping me find the best solution.\nKateria was also super helpful and friendly. Both ladies worked together seamlessly and made the whole process easy and stress-free. It's rare to come across customer service this genuine and warm.\nHighly recommend this location if you're looking for clean storage and a team that truly cares. Thanks again, Nadia and Kateria!",
"date": "2025-09-02T19:48:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4dc92b16-af0f-42eb-b96a-11b8fd5d29a8",
"author": "Renee Easterling",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWK0p73UXpV6OK-I0MRmaDWb9HshWrQgMgE1rjtceJPmS6HaJF4vg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was my CSR and she was absolutely amazing! Julie set my account up and they took really good care of me. Very pleased",
"date": "2025-09-02T14:55:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "00843594-1783-4c7a-a53d-1c6763d8de4e",
"author": "Ali H",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9J3_pPNA0s2JcKB29CLQqKCmTQU2ktsEBXrj67oul_vAuIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia and Kateria were very helpful. They help me get into my unit when I forgot my codes.",
"date": "2025-08-30T17:00:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "26e6ab29-98c0-494d-b6d2-eb75dd6b2cae",
"author": "Jacqueline Hughey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGHcyKsfHkEcET_Ww9x3Kib1OUsOHYQRQJz6DoPs8tv0cjRkH_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean",
"date": "2025-08-30T12:49:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "01bd13c7-0ec8-4b1c-9e18-49454f83ab7b",
"author": "Douglas Reed",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvDCQAxoOHNR8_KHGYWQH60Vu9wUqGvIv4pWPOHQMuxwJ6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kateria and Nadia are really nice people. They made me feel comfortable and like family. Also the location was clean and I feel like my stuff will be safe at the location.",
"date": "2025-08-29T19:56:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "2d993201-11d1-47fc-b260-25c16104b8fa",
"author": "Yolanda Mia Raiz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJNxDoLBn48kwyL9rSNa9v3z7Qtg_zAhw3c4zK1qCJkHMgjlB5Xg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia is the best! Super sweet and very professional!",
"date": "2025-08-29T19:41:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f5d6d355-9c65-4b23-8925-3079837eb9b9",
"author": "Jeze Bel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLD3tnxWxcMeLlciZJsW9H0S2AlGZRwCOS8Xn6qFfnthmJFHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-29T19:40:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e7f76ac3-f959-4afb-b624-ef9e934716cc",
"author": "Nikohlas Chavis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKySoWTbSQM0NHz-U-lf6Iqe7WODTh1iC2iVGk2wVB19FS7yQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was great and really nice. The store smelled really really good and she had snacks for my kids.",
"date": "2025-08-28T18:14:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nikohlas! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-09-26T11:24:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "09971d65-4137-4bf9-bbfe-a927ba5216e1",
"author": "Dixon D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIF0hPaOuV_LZCCZxC8D5sP0qDT29PvDbDp6arMNj0KXlMfLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kateria and Nadia was great while I was here.",
"date": "2025-08-22T21:09:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your positive feedback! We're thrilled that Angela was great during your experience with us.",
"replyDate": "2025-06-26T11:24:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "57d4d93e-b087-403c-9729-37dde8fbaf95",
"author": "BD Porter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5KoJLUXpdkZxgaxoTlelcqgH9ZRwFjJQjrJsQhvOxLnKuDWDN=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was pleasant and helpful. She stayed open late to accommodate my needs. She took the time to show me around .she is the reason I rented here and not somewhere else.",
"date": "2025-08-21T22:07:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello! Thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-26T11:24:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7972b4da-7615-464e-adbf-4abc0750a6a7",
"author": "Dab King",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNg-JGT9u8RTJLUGIo8xcEcrSqFJwlhCNhGXd2zQUjie4Ntg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I don’t usually leave review, but I had to take a moment to shout out Nadia for her incredible service. She was not only super knowledgeable but also genuinely kind and welcoming.",
"date": "2025-08-21T18:13:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-08-26T11:24:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "43476e0d-a7c2-49e8-beba-0cd02a063e2d",
"author": "Danilo Bouilly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQdHPBJc2b6QEvuqwG8allP09GV_kgYu2PDpuBF2C4fySvHA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the Pleasure of working with Nadia today. She is exceptional in every sense of the word. Nadia brings rare combination of professionalism, dedication, and warmth to everything she does. Her attention to detail, strong communication skills, and ability to adapt to any situations.",
"date": "2025-08-21T18:06:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Danilo, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon!",
"replyDate": "2025-08-26T11:24:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2368500e-999f-4244-bc1b-8529fc2034fc",
"author": "Christi Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxymC8buLyxiEjvKzgffqs8fZ2zWDQYHGll-e-SKMHxZXDUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadir was very helpful and persistant in getting the best unit for me.",
"date": "2025-08-21T14:20:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Christi! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-26T11:24:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "18c069a1-d09c-45c0-a6d6-5df0fce52bb7",
"author": "Rasheedah Work",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8kAvmJBBm0x1kHMGrZJBsZ3CzIvzOsVixbGTodjMeLllIVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia always have snacks! And great customer service!",
"date": "2025-08-20T18:06:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Rasheedah, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-26T11:24:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "45ee496a-d4d3-4399-b18c-3c56bc67aa95",
"author": "melba carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaUqah958LHjB_8ROqnuGZWCynEsvNLhtrSw2pZWcRNFUoRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia and Kateria was very courteous, professional, patient, and smiled when I walked in …keep it up ladies and deserve a raise. because they were very knowledgeable of their jobs.",
"date": "2025-08-19T21:20:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Melba, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-26T11:24:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "04308133-5093-40ca-85c0-1d1a254e7dab",
"author": "Jomar Perez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjqG1DX-jvEEdfPnw4857ykNE9wI5W3z-FN4D72wSKEEcwa4AvHQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nadia and Kateria were amazing. Great customer service!",
"date": "2025-08-19T21:08:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jomar, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-26T11:24:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5d59f2dd-9642-4d11-9fd4-9f4245a825a5",
"author": "Paquita Gunter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIOIL5641EIJ49GOIFfpco1m_L4LftvIO89gZW-IFrDs0mUbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia and Katerica were awesome. They were professional, knowledgeable and willing to go the extra mile for their client. They are warm and welcoming as I appreciate them both for making my experience great!!!! Will definitely recommend them to handle your storage needs.",
"date": "2025-08-19T18:15:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Paquita, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-26T11:24:42.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "cd6e6744-8cd0-4674-8c2b-01dff51bc181",
"author": "Cimmoney Metcalf",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkJdeadWX1_3DmzdEXhYJH13-9DRed6LyoxzfB4hP-PHNelpZywg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This was the best experience I have had here at the mini storage. Nadia and Kateria's customer service is fantastic, and I will get more storage units here just because of them.",
"date": "2025-08-19T18:15:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cimmoney, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-26T11:24:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "81d63282-e8e3-4b9b-93a4-f11a0574eac5",
"author": "kennedy gunter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjNsVBoZpotu9tZyz2SKgPR7qfwh3XdaMc8DPjRI6t_y_XPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service the staff offering water and making sure everything is good with us.",
"date": "2025-08-19T18:14:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kennedy, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2025-08-26T11:24:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d56018a4-f0cd-4703-88de-2e4004f9c3d9",
"author": "Jermanez Mann",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLy907CJ7icYsUv3Iuggf6o8lHIXOOGojVByvseNRFoZtPb6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service that we received here at Mini Mall Storage was phenomenal. Mrs Kateria was very nice and took us around to show up the available unit. Mrs Nadia was great when helping us set up our account! Both young ladies was very bubbly and awesome! Thanks again!",
"date": "2025-08-19T16:26:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jermanez, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-26T11:24:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e09c60ab-428c-4d18-869b-f53e9a0ff3dd",
"author": "Shaquille Mathis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqrKjQvIiSB5IInieJGsrouPUWVtSD2MlJU2S0b-lNDk0_T0Id=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just had the best experience with Nadia and Kateria. They made it worth renting with them. I'm so glad they are the face of the business.",
"date": "2025-08-19T16:21:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shaquille, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2025-08-26T11:24:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d141f4f2-3ce3-4a15-b8bb-83153e0dcd5c",
"author": "Michael Mormino",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVep72xBG21cU4q2EsaH6fH0x-8gWpSGA4WXKiE1hPFzsKG1RjOKQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "First off, let me say that Noah at the Hapeville Extra Space storage is everything you'd ever want in a manager - at least I assume she's a manager. She certainly has the skills and demeanor.\n\nThe staff here, from the minute we moved in until the minute we wrapped things up, are so helpful and compassionate. When I was speaking to Noah today, she took a call from someone who was having trouble paying their rent, and her compassion, her tone, and her willingness to work with the person on the other end was really uplifting. She told me that for better or worse, storage facilities are made up of people who are often in the middle of difficult transitions. When it could easily be just a answer the phone and process paperwork sort of job, the staff here, and Noah specifically, are true gems.\n\nI never thought I'd be reviewing the personalities of the staff at a rental place, but here we are. The facility itself is always well maintained and clean, always feels safe and secure, just to put that on record, but the people who work here are a cut above.",
"date": "2025-08-18T19:56:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about Noah's exceptional service and compassionate approach. Thank you for recognizing our team's dedication during transitions. We truly appreciate your kind words about our staff, especially Noah, and how they go above and beyond to assist our customers. It's heartening to know that you noticed the care and understanding we strive to provide, particularly during challenging times. We're also glad that you found our facility well-maintained, clean, and secure. Your feedback means a lot to us, and we're grateful for customers like you who take the time to share their positive experiences.",
"replyDate": "2025-06-26T11:24:42.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "699051d3-0663-4624-9daa-dfacf71a07ca",
"author": "Samaiyah Chester",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWktguX1KLwys-GUk_0k7knSUVIhWG0nWLTpNaQO2z-DOHnlbIm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katerina and Nidia was very helpful, friendly and welcoming!!!!",
"date": "2025-08-16T16:21:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Samaiyah, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-26T11:24:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f198e4bc-2012-41db-980b-d13045a30cde",
"author": "Tony “Tony” William's",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoFnsPjBbPrZMSz6NXZUxABHNZOY9anYXL_Q6cn3Gs88BvVwWo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nadia was perfect today.She was helpful and took her time to asset me. Her store was welcoming and smelled really good. She even had water and snacks available. I enjoyed speaking with her",
"date": "2025-08-14T18:57:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tony! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-26T11:24:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c516698c-f3b9-444e-9bd6-aa8335c901e5",
"author": "Davon Travier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsFcQgLLTjjCfdGw_gGlhoI_qUCpx7ChOynBSW3Waan9u0cKTrDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "10/10 service thank you Nadia for the hospitality!",
"date": "2025-08-14T17:52:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Davon! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-26T11:24:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "905e4c84-603c-49fe-bf41-c2548700c1f2",
"author": "Christina Augustin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEn1o8Fx75BbfzVN4bDd4mgczNDwZoj8SMzj351hogUpkn5g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Kateira at the front desk was amazing, such a great help and solved any issues that arises swiftly. Will definitely recommend",
"date": "2025-08-13T19:14:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Christina, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-26T11:24:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f851a4a6-9a2e-4ac2-81e5-7a2515de110d",
"author": "Brianna Perry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUzLCDSjJKC5q6twia-VqO4EdsW7djaV6-ZueQPOOh0s9C7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Received excellent service by Kateria and Nadia!",
"date": "2025-08-13T19:14:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brianna! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-26T11:24:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c524d583-3c76-4c4b-9ce1-ed5694571a19",
"author": "Brittany Kelly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHUzDw9h35j_5ZKFqtQssZeGiqt2A34wnzF5wwwagJexnhyihY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kateria and Nadia did an amazing job at welcoming us to the unit and explaining everything in detail. We had a hectic day and they made it better!",
"date": "2025-08-13T19:13:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a23fb6aa-2e8e-43c5-ad02-1c088e935e7c",
"author": "Hamed OUATTARA",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKakqq7UneFw6tPqq3wNnBY5LiQvgEDmVxNrUzDOMO-4hBEtCgww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great job Katerina and Nadia. Keep it up!",
"date": "2025-08-13T15:00:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0c523074-afee-45bf-ad18-f70cce257158",
"author": "Aplus Physical Therapy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzOVfShb_YyaNadRcynqTfTVFTgZJTeiAA3glxRjDE_eBWCj8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great job Nadia!!’",
"date": "2025-08-09T19:49:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fd322f99-e1e8-4b61-9619-1be1aafdea49",
"author": "Deonna Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbMkks4NhOBcMkNHVps0pKoSFQl6rakXnBnNmt-t8K5K8d266o=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nadia and Kateria,\nThe customer service was very accommodating. These ladies made you feel very welcoming. They never hesitated to greet you when you entered the lobby with a joyous attitude regardless of the time of day. The young ladies answered every question without fumbling on words. Also, offering any assistance that was allowed. Mini Mall Sorage hit the jackpot with Nadia. She appears to top notch customer",
"date": "2025-08-09T16:18:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "d8adfc64-8b94-4768-a77e-a935d3baaf18",
"author": "Samir Gavin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfvFIeZr3akQ669ilCG4CIB71VeRcrjvBALShonOwtoyAEDaFU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was super helpful as well as Kateria. Nadia gave me a water as I was doing work at her store.",
"date": "2025-08-08T17:00:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "060eba6b-4b0b-4c38-a361-2a3c6f9c3965",
"author": "Carl White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGTDMP7gQ16gNznv6NqiYHlbPutl1AoIlXfEXKqMj0CqZISw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nadia was help! He helped me with account when I most need it. Also let me in even when the store was close to take my payment. Great work young lady.",
"date": "2025-08-07T21:48:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f2e667ef-7f57-4e43-82e7-e8d34347ad1c",
"author": "Dream Dream",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnvOWpZY7sYnxNCwfBTpkMZWBrRbyyD9qfPiE1cItePRcphw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia is great!",
"date": "2025-08-07T20:37:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a78f8bb2-80b8-4334-80d0-bc479b50aa68",
"author": "Dana Barbee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWc-ZIGmHmaeMGxploI0Zvs4rBFjUD_QZ-zKvq0CntFBRnJQKo=s64-c-rp-mo-br100",
"rating": 5,
"text": "I can't say enough things about my experience. From start to finish, Nadia and Kateria were professional and friendly and completely in tune with what I need. It smelled real good and they had sneaks.",
"date": "2025-08-06T20:40:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6c2afdde-bd29-422d-9b54-9c6921eceda2",
"author": "Miron Daniel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQXzzSaXUrA_MXM0hlLAlnAnLFzHfwBABTfbBl9T-BX0fVoyka=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience was easy and pleasant. Nadia was very nice.",
"date": "2025-08-06T19:40:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "15e64cef-921a-4bce-bc66-9d9262ebdbad",
"author": "timothy ferrell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1FlLqq_XqTmSq33W4g4EatMAMVwKlhTFPZysjL-U_2-eka8rT=s64-c-rp-mo-br100",
"rating": 5,
"text": "From the moment I walked in , both Nadia and Katerina made me feel welcomed and taken care of. They’re incredibly professional, knowledgeable and genuinely passionate about what they do. Their attention to detail and commitment to quality really stood out. It’s rare to a team that’s both warm and highly skilled but they are exactly that.",
"date": "2025-08-06T18:01:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "908799f8-eeb2-4f8d-9228-0bfe9fc7c450",
"author": "Jesse Owens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzRVX-_OAiCSFXLlhH8KNqzHulU2EIBuK_6B6KkRAqNg2Nvw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "It is truly to be apart of the mini mall family today I had the pleasure of interacting with a wonderful representative by the name of nardia she assisted me with so much grace and professional care that it made me feel like I was a person of great importance because of her reception from the time I walked through the door I will gladly tell all I run across that mini mall is the place they need to be.",
"date": "2025-08-02T19:11:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9e78f0e4-a9c5-41b0-acdd-044a361e7f1c",
"author": "A Touch of Class T.R.F",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLocLcyQoMp-GeXRy3gLDXoGSvA4G18w8wIYeh5fR8zjLMfVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Tabatha for giving me great service you get an A+",
"date": "2025-08-01T21:58:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cc839d0b-5f4c-4806-b698-46c25d859a21",
"author": "Ayana Irby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVeMMHCvHOxe3AejYxHKPD4JDPgjEvhVEGbxR6mPtlPfRaygjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia and her team are a Great addition for our storage needs! Excited",
"date": "2025-08-01T21:56:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ae69e19d-3d8f-4054-abb2-7902a2479a69",
"author": "Cyana Hicks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLR8CkD-WN-Pu0iCDt1NEGjIMY44xmc16QMI8U7R9QIi-6YtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia is awesome ! Great customer service even gave me a bottle of water during my move in !",
"date": "2025-08-01T20:03:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b2405a26-278f-490f-945a-bbc6cffd1c91",
"author": "Jacqueline WOODARD",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrLNrdo4kO1JtX6pb4KThvH_cs6qNzJnlaBqcZ5fq5rWuhUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Qmiss Nadia is a great worker",
"date": "2025-08-01T17:46:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a0746a2b-a069-468b-b9c7-066312e882fd",
"author": "Jayda Grimes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1uCljqigMWl-BN6X0CHcmMFc3MQ0su05tKNc9KBZYNy9P-iUC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was such a pleasure and helpful. She explained everything thoroughly and got me set up right away. Super grateful !",
"date": "2025-08-01T17:45:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "063f3baf-8d62-4375-9b13-f307a74eb367",
"author": "Jazz Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1T-LqBvQbXnVjh3Bmj2Kv_xYpYUx4Us90EIBumMVh6rJyGDDynw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was absolutely wonderful and she helped me pick the perfect unit… not too big, not too small and at a great price. I’m VERY happy with the service!",
"date": "2025-07-31T21:20:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "92c10a06-09bd-4e40-b6b8-b4ffbd10989f",
"author": "julien dodd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoneq8KksDUrrAFPW5_jVf-51n4K7SgSeG7LJfRhp1kZKJcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia is amazing. Very knowledgeable about the property and has a professional demeanor",
"date": "2025-07-31T20:48:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "feb9b3ec-19d1-4f88-b6b7-e53632bf8a96",
"author": "D Phil",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_t9TW0GMxZ0YvTkX6h1b89UalJvqJ_w2Xl32zQNR8fllqVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience of customer service with Nadia Property Manager of Hapeville location.",
"date": "2025-07-31T20:42:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e4b0e322-647f-424c-9f52-731208dd6ea3",
"author": "Cam Oglesby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzmJ-0YAFenP5wrjCOQ384IRQ-Ww_Dx4ONVMQ-C9YUrqRaSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience with Nadia. She was incredibly helpful,friendly and knowledgeable. From answering all my questions to make the rental process smooth and stress-free. Nadia went above and beyond. Also gave me a water and snacks. Her location smelled really good as well.",
"date": "2025-07-31T18:44:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "814751f2-b107-4918-ba1d-cc40a93c72bb",
"author": "Kenny",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIA8RbmvJ1rDmYM1DV37jzd2wkW04OCCuMxYGJVWTspS592uQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was very professional and helpful. She helped me with my matters and gave me a bottle of water!",
"date": "2025-07-31T18:37:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "16411e11-1cf5-49a4-92e9-b10d99a138bd",
"author": "Chrissy Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIW7-VgNNAaENd8ERIiQws4Pr4ZYq_wdjD_fN_auO-_KRNMDQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nadia was so sweet and professional. Please Keep her here. My whole experience was pleasant and I appreciate her taking care of my elderly family/friend.",
"date": "2025-07-31T17:57:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "c93666ca-1429-4611-a0be-3473ff04ad53",
"author": "Elizabeth Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKz0fhLqLnPV5f3trBt8JxpnUfWXqwTG1gUPdXfLMl7ypKVHTY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was amazing . Her customer service skills are outstanding . Best experience I’ve encountered in a while .",
"date": "2025-07-30T19:49:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e0f7e4a0-9e71-435d-9e3f-7e5204a3234e",
"author": "Porche Brumfield",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWrp126btZNij1R-cz7676kiAHsEkr5zbhQ9UecYp1YoRZeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was great! She was very very helpful! I truly appreciate her for taking her time with me and working a deal.",
"date": "2025-07-25T21:17:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "b5e08b5b-49d1-480e-b619-0bd45dc1b89e",
"author": "Willie Withers Jr.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrxdUFEoPC_WkA6a-hupvtqBLDoQJYtDLOQPBDbPx_xPmJSkzT=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m writing this review regarding having an awesome experience upon entering mini mall storage with Nadia!!!!",
"date": "2025-07-25T19:53:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "70393d0f-2d12-4e1d-a0bc-b697097fede8",
"author": "Domonique Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXl6ABS6IHVjeHJE9n5QV_8Ar9KnmY-mf2r0PN1TFP7194BihmRmQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you 😊 Nadia and Malik yall the best....",
"date": "2025-07-22T17:32:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "bf5ef238-44ac-4610-837f-54d1f7431d66",
"author": "Mr Zu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3Rh05pWywHZvoHb5vI9pKx0Dm63nFy_M4NsgJSSyWHAG0fQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Nadiat & Mr Malik have great customer service 💯 a lot of professionalism & the area was very clean ❤️ If you need storage get there asap. I recommend!!!",
"date": "2025-07-22T17:28:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c50e2a6b-00b4-4321-ad7d-b3fe628da79e",
"author": "Alec Griffin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeHK9mRQ9-vHj-L_RcjUx9v6ycdJK9NwOH005X9ehIu675Uw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia and co worker were extremely helpful and kind. Absolute pleasure to talk too!",
"date": "2025-07-22T17:13:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aa63dc3f-f8b1-4883-aa47-2e88ad70e10f",
"author": "P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRYpcv05hqz7gi_E0XgYMX9A7rxjf8z3Bd1j3CJ_gdwnExzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia and Malik was the perfect two. Great customer service!",
"date": "2025-07-22T17:09:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "42478b69-e1a4-4a5c-9526-d92ad9212929",
"author": "cody jacobs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZWV2_YAXYsp0rwmg2mjdW6b7mjswkTDPitv-MBg5WGBo2XA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was the best! She was extremely helpful and welcoming. I highly recommend Mini Mall Storage for any storage needs!",
"date": "2025-07-22T15:41:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "950be541-8f55-4b52-89e5-da6c32839f08",
"author": "Rymon Woodland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZmLPrgFQRP1Pb-QTfDD46tAwAlxcbUwnYSQoNab6prxxfCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Nadia was very helpful and polite",
"date": "2025-07-19T19:11:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "93d6b4da-5c22-4ac8-9847-463509eea419",
"author": "Kathy Ford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKv4VmocJpyltZkJ4HsLLQdqYyoyOWn75w7j2--bqzmiXdMwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Nadia was the best. She was very polite and knowledgeable",
"date": "2025-07-19T19:10:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b10fde06-b2ba-46d1-99e4-f4336dbc1c3d",
"author": "Cherri Amacker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUuL-P8UKkccOyciUiFaRQ5zAUW9ttT-UOt_4JfJyfY839qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was great today! Every helpful friendly and listened! She worked out a deal with me that was a blessing that was needed. Im happy she is here with her fresh energy.",
"date": "2025-07-19T15:51:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1aa639c1-3643-4104-b177-d10918003a84",
"author": "sharon wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLF-pdWTvn3yAog8pMGXQQh2O_QMx3kKLvT-fwbeNTf_wtuhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent staff, excellent service. They answered all my questions on a professional level. Very, very clean atmosphere. 5 stars aren't enough.",
"date": "2025-07-18T19:29:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b3aec839-638a-4e2b-a417-4616e33d5f40",
"author": "Raquesha W",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-TSuAjCJZwCMLvrGdXENWYncUanq_YPOzd_BLOTbgW0iO8soBxA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mini Mall had just recently acquired the bsuiness as it was previously Life Storage. I called the storage and left a message inquiring about the conference room and if it were available. My call was returned very shortly and I spoke with Julie. We went over all of the specifics and I told her I would be in the next day to check out the room to be sure it had everything I needed for a very important upcoming meeting. I came down the next day and I met with both Julie and Nadia. They worked very diligently to make sure I would have everything I needed. They were both very professional and polite. I felt that they both went over and beyond to make sure that I would be taken care of and I appreciate such great customer service. I will definitely stay a customer here with Mini Mall Storage. Thank you Ladies",
"date": "2025-07-17T00:58:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "59aef6fd-3f02-4018-8622-98637277ea99",
"author": "Jennifer Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4ySu6GXzb1YTlJJoUnVJNb9LjyDN9t23EplO_g8OLmhnodYFd-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I really appreciate Nadia. When I walked into the store, I was a bit confused about the location change to Mini Mall Storage. But as soon as I entered, Nadia greeted me with a big smile that immediately shifted my attitude.\n\nWhat really stood out was how she handled everything so professionally. While she was explaining the changes to me, the phone rang. Even though she was alone in the store, she politely excused herself, answered the call, and kindly asked the caller for their name and number—letting them know she would return their call as soon as she finished assisting me.\n\nI truly appreciated how she respected my time and handled everything with care and attention. Great customer service!",
"date": "2025-07-15T23:11:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "9692ae05-3416-47f7-bcfb-bcfbb18bd9f4",
"author": "Shay Owens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5_DeAlFaDnaPg3xV2GqgcNkGPiHzDzTn6TYG8L_ElAxsBaqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia is perfect! I been here for 2 years and know one has ever walked over to me and introduced their self. She has been very helpful . I gave a pair of shoes for her awesome customer service! Great job Nadia!",
"date": "2025-07-15T18:32:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5bb934d6-0554-485b-b0ec-41ef5f6e72fd",
"author": "ashley benson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6Y-qBH1WXSc3ua7eF5F8jdt9J-Wc6NP2MLCtN_EzO_n6Lbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was top tier. 10 out of 10 I do recommend. She was able to work a deal with me to get my account on track!",
"date": "2025-07-15T16:40:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "115f6075-9fcd-4795-a439-10c057607155",
"author": "David Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHRRt7wOXSUkVNWSmte_605b6_8WpS8flysiVEEB20OQ0w-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was AMAZING! I came in with a ton of questions and not a lot of patience, but she handled everything with such professionalism and grace. She broke everything down in a way that made sense and even helped me update my contact info on file. It’s rare to meet someone who’s both knowledgeable and kind. She made a stressful situation feel easy, Nadia you’re a gem!",
"date": "2025-07-13T02:21:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b153260d-dbf7-48f7-9e1c-670c2e635629",
"author": "Paradox Internal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgpBul5mgoBlEcGYMmsxdUi_aTbfmugc0-k9Q_3fnORmo2lGIY=s64-c-rp-mo-br100",
"rating": 5,
"text": "I must say, my experience with Nadia was so pleasant. I walked in completely upset and frustrated, thinking my belongings had been sold under the new management. But Nadia took the time to truly listen to me and calmly explained everything about the changes. She was a breath of fresh air patient, professional, and kind. She completely turned my mood around. Thank you, Nadia!",
"date": "2025-07-12T21:19:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "42c26d35-eb93-411c-a649-2e7de6944574",
"author": "Vernita Latten",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbQXroEI2Oq5W4Jon-Lj5kXEeOM1kSCRQHii3t1dqGQsm9AUs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sam was very helpful, professional, and courteous. Great experience!",
"date": "2025-07-12T19:56:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Vernita! We appreciate you taking the time to call attention to Sam's helpfulness and professionalism and leave us a kind review - please let us know if there's ever anything else we can do to help.",
"replyDate": "2025-07-26T11:24:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6f03952a-c3ee-46b8-b99f-be291044fa76",
"author": "Nikeshia McDaniels",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZAQk8mGOncaA0-Pk9c0KEI6_Zhg8bhRXSaNt-71uof7VccVdc=s64-c-rp-mo-br100",
"rating": 5,
"text": "The assistant manager Sam was very helpful and kind. Great customer service",
"date": "2025-07-12T18:26:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nikeshia, thank you for sharing your experience with Sam! We love hearing that our team is making sure customers are taken care of :)",
"replyDate": "2025-07-26T11:24:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "45e7b31d-54c9-4059-b716-fb20f1632a7d",
"author": "Dee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ36hT5z4RMiNXYUWrMjbOYPj1HpaY7rRX1NGxUafhNT4QD2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was blazing hot outside, and Nadia noticed right away, she asked if I needed some water, and I definitely did! Sam helped me get my gate code and made the process smooth. Super helpful and thoughtful team all around!",
"date": "2025-07-11T19:28:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dionne, glad to hear you're beating the heat and that our team was so attentive! We love getting feedback like this and hope you'll reach out if you ever need anything - we're always here to help!",
"replyDate": "2025-07-26T11:24:51.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "dd399100-a095-48ec-a6ba-e29b59b1b0f7",
"author": "Police Brutality Matters",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoVlhnt2aZ6QxybSUYUb4tY0Wuwx4MKv5QtNBCiUGWrJ0HlZYX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was so helpful and welcoming from the start. You can tell she really cares about her customers.",
"date": "2025-07-11T18:50:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful to hear that you had such a wonderful experience with Nadia! Thank you for sharing your feedback with us :)",
"replyDate": "2025-07-26T11:24:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f267ac89-32a0-4c7b-9978-95fffa284d31",
"author": "Nicole Grant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqGNMd8SNz76VqHz6FoFXANb4hQPHyf4Oxe-vGvqi2_ZmbtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini Mall Storage recently took over this location and the customer service is much better. I recently had the pleasure of meeting both managers. The space is clean.",
"date": "2025-07-11T15:31:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nicole, we're pleased to hear it! We appreciate you taking the time to leave us a kind review :)",
"replyDate": "2025-07-26T11:24:51.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6c940e3e-a407-4039-84dc-a2a4d13c0ba3",
"author": "Adrian Grooms",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILktU0ZsSO8C3xfJ6h6m--aMurgp8PpxWcHForF_cSVz8vJg=s64-c-rp-mo-br100",
"rating": 5,
"text": "My service today was a 10. No one has never offered me a water! Nadia was great today as well as her team Sam and Troy!",
"date": "2025-07-10T15:32:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Adrian, we appreciate you taking the time to leave a review, and we're glad to hear our team has been a help to you!",
"replyDate": "2025-07-26T11:24:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5a1558fd-aa0f-4d1c-b3fe-70508e51bff4",
"author": "Darius Crawford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmalvvV-vMtXlOj6oNZVy3KfP3rrqQqOldRFSU5yP81NOkVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My first impression was very professional and helpful with Nadia and Adam. I had a unique situation that both of them went over with me to help me overcome. I appreciate their hard work and dedication.",
"date": "2025-07-10T14:55:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Darius, thank you so much for taking time out of your day to leave us a kind review! We've passed on your wonderful feedback to our team as well :)",
"replyDate": "2025-07-26T11:24:51.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ff7eea68-5469-44b0-91b7-bc16736c01b4",
"author": "Joerika's Journey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEgrZn1ywhPtJ3Pd4BNumjtcyh-yIBESybHTPYUlZ8xZwQuw=s64-c-rp-mo-br100",
"rating": 5,
"text": "As soon as I walked into the store, Nadia got up from her chair with a big smile and greeted me like we’d known each other forever. Her energy was warm, professional, and genuine. That first impression sealed the deal for me. Keep it up, Mini Mall—don’t let me down!\n\n— Happy Customer",
"date": "2025-07-09T23:40:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Joerika! We're thrilled to hear our team could help you have an incredible experience storing with us. Thank you for taking the time to leave us a thoughtful review!",
"replyDate": "2025-07-26T11:24:51.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f696c5a5-f475-419a-a4ce-28d195fd61ff",
"author": "Jeff White",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXZn9gGRpgPDX-SJf4-SZIyhuRRDHrDIabQS4j1c5YYgkIzRV8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I was tenant with extra space, but now going into the hands of Mini Mall Storage I feel confident. The new Property Manager Ms. Nadia will continue to provide the excellent customer service and well kept property I am accustomed to seeing!",
"date": "2025-07-09T21:38:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Jeff! We're happy we were able to provide a smooth rental experience. If you have any questions, let us know at 800-800-3456.",
"replyDate": "2024-06-26T11:24:51.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "be8ccdae-ce5d-4b03-85fa-d840d04ff7bc",
"author": "Ron Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbkluW6Th2NXUM05S_qaOL65TghSLK7By4pZQvMky1aKwE2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia was great! Very helpful and welcoming!",
"date": "2025-07-09T19:16:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Ron, we're happy to hear Nadia could help you out! Thank you for storing with us and leaving a great review!",
"replyDate": "2025-07-26T11:24:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f50e9631-6aab-449f-943a-3ceaa4099a8f",
"author": "Israel Ford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKrdWRQrQOa5Wdvb_O7Bz0My8M0RdcPJg9-Ia5bPGMCRLm8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nadia is the best!\n\nNadia at Mini Mall Storage is amazing—super helpful, professional, and went the extra mile. She made the whole process easy and stress-free. The facility is clean and secure, but it’s her customer service that really stands out! Highly recommend.",
"date": "2025-07-09T17:11:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear about your positive experience with Nadia at Extra Space Storage. Thank you for sharing your feedback!",
"replyDate": "2025-07-26T11:24:51.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "694ddf98-79fa-4197-bab2-a0c12e18bedd",
"author": "Deandre Jacobs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZzvYcjyxM1CT6mHI0OmH0CVz2iJl-t6ELtzubStTNCzWIpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leon and Nola were great",
"date": "2025-06-24T20:46:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Leon and Nola provided great service! Thanks for choosing Extra Space Storage.",
"replyDate": "2025-06-26T11:24:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2eb73dfb-c3e9-48de-9949-ea65a9c5adaf",
"author": "jessyca neri",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNLOhrqg1QVJ2ZPi1GBNaHp3EPFJBLjruL0n2NngM5zpSNdR1lAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice customer service, Noah was very helpful and made everything easy",
"date": "2025-06-24T17:48:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your great experience with Noah! Thank you for recognizing our helpful customer service.",
"replyDate": "2025-06-26T11:24:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bdc537e7-1f80-4b8f-861e-f168aab87567",
"author": "Julian Tinoco",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIa_-Xnti7IWN-lG9hltfR2Mm--R-mORMhlO0UpXzC3dLIqi40r=s64-c-rp-mo-br100",
"rating": 5,
"text": "Noah was very great , amazing customer service, facility and units are clean and AC controlled. Everything was very easy",
"date": "2025-06-24T17:48:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your great experience with Noah! Thanks for noting our clean, AC controlled units.",
"replyDate": "2025-06-26T11:24:51.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9c72759a-8f1f-4671-91c6-a88aaf794387",
"author": "Daniel Shelton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLPGG9Fx4JuPMyMmv8Ok-QErChzStIvM_PXi_XbmTG7Dwcv7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Noah was so kind and helpful. Here personal engagement was professional and refreshing. The facility is well kept and provides a high level of comfort and security to my belongings. Give Noah a raise.",
"date": "2025-06-19T16:15:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about Noah's kind and helpful service! Thank you for recognizing her professional engagement and noting our facility's security.",
"replyDate": "2025-06-26T11:24:51.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "3330c396-18d1-438c-95fb-8b12110ec1ad",
"author": "Wreid Habakkuk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVl5NuUJxU7xhbbY-QJj86yO6MhRdwJ_P9h2KdrjUv6srjbap0M=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-06T15:08:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Wreid. We are glad we were able to meet all of your self-storage needs.",
"replyDate": "2025-06-26T11:24:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5f7bec29-4081-4624-8c4d-ae7a438d6bcc",
"author": "Trevor Steede",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrzupV7DJd0-ld4XyIK_84VsXKXQUXcKHi7xmyzWhX9xs37Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. In and out, Leon was very helpful with any questions or accommodations I needed",
"date": "2025-06-03T20:44:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your excellent experience with Leon. Thank you for highlighting his helpful service and accommodation of your needs.",
"replyDate": "2025-06-26T11:24:51.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "005f58d0-0718-42cc-989f-74ce826d980f",
"author": "Dana Barbee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8CyJRFwyuyKqW4-cVmy3Z6gKdraAblYLIyh5vj1VbClq13Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-24T19:33:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Dana! We're happy you trust Extra Space Storage for your storage needs. ",
"replyDate": "2025-06-26T11:24:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8f0de142-02ba-4a2f-8612-eebf4ba9532e",
"author": "Shawanda Wade",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1UlQmy9XPyWw9MSnzQU0m9Ysad80HS5TO16Ayfw6pX_rnTQ5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great 👍👍👍👍👍",
"date": "2025-05-23T21:50:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Shawanda. We appreciate your positive review. Please call (762) 222-1747 if you have any questions.",
"replyDate": "2024-06-26T11:24:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d54c9d83-e94a-44c2-b496-12c4f80ed121",
"author": "Tyesha Cofield",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeLTy3UUGIZy39vxH1SvHa81-qrgxXG49qgwppu4pITMqRAQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2025-05-23T18:49:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tyesha, thanks for leaving a rating! We're lucky to have customers like you. ",
"replyDate": "2025-06-26T11:24:51.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "11880134-8aca-4024-a663-b4e2ae0bbe1b",
"author": "Dexter Edwards",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3FfLqWPvjdmkQxY4tRVKTyAsG6XwX1Ge7TodG2G_Yqoe-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service from Noah!!!",
"date": "2025-05-22T16:35:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about Noah's excellent service! Your positive feedback means a lot to our team at Extra Space Storage.",
"replyDate": "2025-06-26T11:24:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e5547fc8-6db1-45d7-b03d-f3fb24701727",
"author": "LaShawn Roberson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdlp8bDtzkkYULbPAB5NdawO82i7vJv9WcKSCscnoHcUPSw0vz=s64-c-rp-mo-br100",
"rating": 5,
"text": "The process was efficient, the facility was clean and welcoming and Noah (the manager) was amazing!!",
"date": "2025-05-21T14:35:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience! Thank you for highlighting Noah's amazing service and our clean, welcoming facility.",
"replyDate": "2025-06-26T11:24:53.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f0f28cd2-731a-416d-9fad-d5eef0dda46a",
"author": "Kerry Millwood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYSay6x4b8jdoQtJrQElTyJEzox5tHnkpdw5HstC7uzJWYCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Noah was fantastic and got me all upgraded!",
"date": "2025-05-20T14:10:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Noah provided fantastic service! Your satisfaction with the upgrade process means everything to us.",
"replyDate": "2025-06-26T11:24:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9410804c-9a0a-4b2c-8114-808e61cce50f",
"author": "Lani Gustafson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZknKLZcZaLxIoQvzFL-MpJGfmwSTO7PX0s0veTyqsfSc3Xw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Noah was amazing. Great customer service and she answered all our questions.",
"date": "2025-05-03T18:26:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your fantastic experience with Noah. Thank you for your wonderful feedback.",
"replyDate": "2025-06-26T11:24:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ae9bfccb-464d-40b1-8054-94efe8cb37d5",
"author": "Taylor Fife",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxD5d6zwF8XY4MszZijHca1eWAwUk6eoci5XTIUcdQJcM6ew=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy process, great experience, Noah was very helpful",
"date": "2025-05-02T18:24:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're excited to hear about your great experience at Extra Space Storage. Thank you for the positive feedback!",
"replyDate": "2025-06-26T11:24:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4ee039ed-556d-495f-9bb7-b67f69998b7e",
"author": "Dylan Gustafson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmwzgDOWfNyDnCb6bCnsEWibmsHL1jNj9sTAMvteLD1Xn0Ag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Help!!!",
"date": "2025-05-02T14:21:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Great Help!!! Thank you for sharing.",
"replyDate": "2025-06-26T11:24:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7abc59bd-4ee4-42af-84ac-5dbb8818f0dc",
"author": "Meechie Ro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_Teq54snrQEVH86Od8mRVQ6P_0BUgPUcgo4mQte3ls4sNM0X6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Noah is so amazing and so helpful, the facility is so clean, I love the protocols they have for security that the unit provided . Thank you so much for the great service",
"date": "2025-04-29T20:38:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear about your positive experience with Mrs. Noah and our facility. Thank you for sharing your feedback!",
"replyDate": "2025-06-26T11:24:53.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "ca095e42-ac97-4146-8635-4f46254b6e63",
"author": "April Dabney-Froe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKP9bUUzUgcA2eppNsEYrDsyLO2U4vWAUzk9Hz4HPPCt6Ie7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Noah was great",
"date": "2025-04-29T17:47:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear that Noah was great. Thank you for your feedback!",
"replyDate": "2025-06-26T11:24:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9dd28682-bd8d-441b-a537-6f0e41427a05",
"author": "Lauren Jefferson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLcESdxH-2ni_jHQQMD_x1c9Jq7m_fcFuFEvtLzLtEiIQBeVA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Had an amazing experience working with Noah today. I had to move into a bigger unit and she helped make the transition smooth and painless. She also found a unity right next to my old so the move wouldn’t be hard.\nThank you so much.",
"date": "2025-04-29T14:21:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your positive experience with Noah! We are happy to have made your transition to a bigger unit smooth and painless. It's great to hear that Noah was able to find you a unit right next to your old one, making the move easier for you. We appreciate your kind words and thank you for choosing our storage facility.",
"replyDate": "2025-06-26T11:24:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f883bb20-f3af-4fc8-a3c1-8a2998a9724b",
"author": "Zahir Burton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8eLZJUjZ1-zckvgsNnKc4cGSJcLJoF5FzzE2O_OIxeM0V30EC0w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Noah was great in helping me get set up for my move. Facility is nice and clean.",
"date": "2025-04-12T15:28:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Zahir! We're glad to hear Noah was able to assist you with your move.",
"replyDate": "2025-06-26T11:24:53.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b37d83a1-04fc-4be0-a143-963d003add52",
"author": "_Kaylassworld",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIOHxVw54aX4UFdVDsLk3SaofdgR9QkbokV5bK0i3O3c-NpjHo=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-10T19:26:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate you taking the time to leave a rating, _kaylassworld! Your feedback means a lot to our team.",
"replyDate": "2025-06-26T11:24:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f0ed436-6abd-4b8a-97e4-3e9329bc2fa8",
"author": "Sharene Jones-Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVyQQ8urXcm_WIq9jfgZWmtYHa6fcrtrTbcjDC6wIUmoQ7eGAhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-10T19:26:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Sharene! We're happy you trust Extra Space Storage for your storage needs. ",
"replyDate": "2025-06-26T11:24:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ea8194eb-8307-4b8c-81c7-3bc4e538af93",
"author": "Patricia Vaughn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWr5Rbv34ksqsOFZ81_X67Ief3ijmdGf9pFO0qKmKzAKtGNA2IL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service! The agent was very knowledgeable and helpful. Got my new storage unit with an easy application process. Thank you so much!",
"date": "2025-04-08T13:56:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear about your amazing experience with our customer service! Thank you for choosing Extra Space Storage.",
"replyDate": "2025-06-26T11:24:53.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "4a7918d7-1bc5-47e1-ada7-714c16b46525",
"author": "Keisha Daniel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgKiZHxfu5JLSnrG5n7FMha_c3pIA5WzhkY_gOdltXf6P8GP0Gyw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Noah was super nice and helpful. The storage unit was exceptionally clean.",
"date": "2025-04-05T13:44:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're excited to hear that Noah was super nice and helpful, and the storage unit was exceptionally clean. Thank you for sharing your experience with us.",
"replyDate": "2025-06-26T11:24:53.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a8f34000-e513-4df4-9517-949325c5012b",
"author": "Christopher Watkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFIEjEBK0uF7-g_E3aQcWyQYggUVx4_5MhOKNypVpCN0QNmbRz=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angela was super helpful in helping me and my company out with my storage needs. She took plenty of time out to walk me through my possible options for units and locations based on what I needed and gave plenty of personal insight on the differences between them ultimately helping me pick the best unit for me. I’d definitely recommend and her customer service skill is some of the best I’ve seen at a business in a long time. Really solid staff, will see more about the unit and facility once my things are fully moved in but security seems solid and hours are better than most other places around the city.",
"date": "2025-03-24T20:22:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable, and we truly appreciate you taking the time to share your experience. We're thrilled to hear about your positive interaction with Angela and our storage facility. It's wonderful to know that Angela was able to provide such helpful and personalized assistance in finding the right unit for your needs. We take pride in our customer service, and it's gratifying to hear that it met your expectations. Thank you for recommending us and for your kind words about our staff. We look forward to serving you as you move your belongings in, and we hope you'll continue to find our security measures and operating hours convenient. Thank you again for sharing your thoughts!",
"replyDate": "2025-06-26T11:24:53.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "3ca438c5-b94c-4210-8320-caef8c61e8c6",
"author": "kiyanna owens",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJTt9J6jZzkshlPY41Nxx9OaRqEhLsDfCYeAjKl1RWrZKTcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angela was really great. She answered all my questions, was courteous, and knowledgeable. She has made the process smooth and quick as possible.",
"date": "2025-03-24T18:51:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your positive experience with Angela. Thank you for sharing your feedback!",
"replyDate": "2025-06-26T11:24:53.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fd56bf4c-53f6-4358-8341-ec92eb5c4d84",
"author": "Nukinya Carbon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8_-lB775FvDZAIk-y3X6imB_EWDPVnBlDmYKh25gbX4oGDroOhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-16T13:28:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating Nukinya! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
"replyDate": "2025-06-26T11:24:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "97e40be3-78d2-4eea-9ef4-9a9a6f50b542",
"author": "Cynthia St.Holmes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFf1o7joC0wupxn-AJjX5dWoZ1wE8gIs0QYZZHQY4GEdlhqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed to change sizes and Noah helped me out. Very secure. Clean facility. Highly recommend.",
"date": "2025-03-13T17:49:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear about your positive experience with our facility. Thank you for your review.",
"replyDate": "2025-06-26T11:24:53.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "191c8275-cdbd-4785-a4fa-3c49f7642630",
"author": "Cynthia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL74r4evbXwVFOH1tA1P6HXLNGBHfQDPFx99aV6kOuzBpCIlA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you for all your help today Noah",
"date": "2025-03-13T17:46:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your feedback, Cynthia. We appreciate your kind words.",
"replyDate": "2025-06-26T11:24:53.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ffd93ea5-14a4-4492-b405-c99648248f43",
"author": "BAG BOSS",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILHZM8ixVBvMY6oUIiRXCNKESVj7kzbndRvnhj5QO44Yv8xg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks to Leon, my experience at this location was amazing. Leon was very informative and able to answer any question that I had, the site was very clean and neat. I would refer anyone to this storage location because I know that they would be well taken care of and in good hands ! THANK YOU LEON !!!!!",
"date": "2025-03-13T15:23:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to provide feedback. We are glad to hear about your positive experience with Leon at our storage location.",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "24b7e681-a38d-406d-ab30-1f1f79d8c868",
"author": "Mikayla Whitfield",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBf00xO56lYKs2kBLkekEKT-Ohh5rWvNtasAeUxj1d6lechRrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leon was amazing thank you",
"date": "2025-03-08T17:26:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear that Leon was amazing. Thank you for sharing your experience with us!",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bd802586-0b39-4b6f-ab62-91c37a16e842",
"author": "Rebecca Alvarez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsE6wzVj-GTFpxim-F81FS2hTkHUH6VYB_tzGnJJ1fHm_lNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Leon did a fantastic job today. Was friendly",
"date": "2025-03-08T17:16:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear that Leon provided fantastic service today. Thank you for sharing your experience with us.",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a9c46549-2b58-4c9d-85f2-a632c13bec86",
"author": "Mya West",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFNITHTufLN4x0DsyL-auRaeSZPWK5dl-LeLlBXFQypie7yA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2025-03-05T18:08:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Great to hear you had a positive experience with our service. We deeply cherish your feedback.",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8ee4331c-3a68-49f3-ac11-67714e789ce5",
"author": "Deandra Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXmdNZ3FIPxuw5eOMU1O6KXCiombb-LpQxSx61H3k9StKhODbvgaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful",
"date": "2025-03-05T18:08:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with Extra Space Storage. We are glad to have been helpful.",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0806de65-2218-4c4b-ab50-5e6e4ded1bcd",
"author": "Marian H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVw5J8uTS_DQno1HO7KdYsLG0nAPuAN7HZQw-c4ZP69LaKzCHg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-02-25T15:42:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience, Marian! If you need any assistance the future feel free to stop by or call us.",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "469c4977-f035-429f-b8f7-92ec79237081",
"author": "Bronwyn Shaffer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVtkvk0IdiuDrUU_P5oFh5d-hpTlGT47nl1hbkzbbDLPUyiRLQ_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful customer service, clean facilities! Noah and Leon were quick, kind and all around great!",
"date": "2025-02-18T15:11:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear about your wonderful experience at Extra Space Storage! Thank you for sharing your positive feedback.",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "27f67f6d-4581-4ced-b456-4c71cb36b696",
"author": "Peter Fadanelli",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNsewwTnJvsblfdMpAXHbkr3_hDgncIouqvAQY_R8DKG3_yw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great deal and came in handy while traveling",
"date": "2025-02-17T20:23:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Peter! We are privileged to have been able to assist you during your travels.",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "fe729fc3-c2b1-44f8-8e8c-9b89d74a2dc5",
"author": "Jaylen Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDSkSiB419JUlGGxedBuUF1_TVrhsXhJucdMB07dcmE5vjK71G=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-17T15:10:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Jaylen! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "448b6ce6-6d66-464e-888c-2618ea044a70",
"author": "LITISHA HUTCHINSON",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9n7XUKnqxPufub8bnWT6XfB6OJRjzkQNY_pNlZGFhAGKo5Lfn=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Noah was very helpful!!! Thank you for the friendly personality and being so informative!!! My online was simple and easy as well.",
"date": "2025-02-15T20:24:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. We're glad Noah was helpful and informative during your online experience. Thank you for choosing Extra Space Storage!",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "df56b56b-c2a8-4f07-b336-e86422b4d11a",
"author": "Michael Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4HLLcQB_ys1XaIv6MQDiI32TBwFkt9MWx3qzODYvu5T5e0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Noah for all your help",
"date": "2025-02-14T17:06:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to have been of assistance, Michael. Thank you for your kind words.",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9d270bff-4189-4a6b-b6a7-5e64bbb6e909",
"author": "Malon Mahotiere",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIP4SPdNIaPcoMqv4UPKradMU78-p8eV5yaDW3VgPUGBT9aNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful over the phone and in person!",
"date": "2025-02-13T16:44:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience with us! Thank you for letting us know.",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a7101dd4-5956-4203-afff-06a3eee34691",
"author": "Larry Kelly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCH0S1k0tWN-8eUlpgpiIMxLGhop1KCtyYJMEO87wRHrK_Hw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-28T17:25:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Larry, thank you so much for the great rating! Stop by our office or give us a call any time if you need assistance or have any questions.",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "146982b9-ab0f-4e8e-9d0f-f01bf96d66e0",
"author": "Harry Goines",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsDgfniAaRWtzUbDQ_uuUrz98ApOVLOqOsDQaSdeZP1y5Jfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-28T17:19:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5 - star rating Harry! We are so happy you had a great experience. If you ever need anything feel free to call.",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9153fbe9-adc3-4ed1-9b6c-d06bd4890097",
"author": "Queen Quawanna",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlmy4cXkQ7zFTpsUwkURNvS_cxnfogBcCyt20wZQ-xvWlTjYtXWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms.Noah was so sweet and very friendly. She made the process very simple and easy. I would recommend.",
"date": "2025-01-27T19:21:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're honored to have served you. Thank you for your recommendation and kind words about Ms. Noah.",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2b9578d8-8f22-4816-907f-84be6ba12933",
"author": "Xzavier Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXq6KxfGC17012M4ftwt50yYnoJeadCW_LtI9giZQYep8Weaccl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Noah was great! Made sure we had all what we had we needed and supplied us with all the water and help necessary to complete my job! Thank you Noah! Definitely made my experience here phenomenal!",
"date": "2025-01-25T20:05:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for bringing this to our attention. Noah is glad to have been of help during your visit.",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "00be790f-2edb-4313-b6a2-dab013f8629a",
"author": "Donald Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILtDfqC4ZxXxqbJA9n92GtvOVI3hUswEdkBUfbFQOzC6WrgtI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Noah was so good. It’s super clean. Love how she is so efficient",
"date": "2025-01-25T20:04:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Donald! We're utterly delighted to hear that Noah provided excellent service and that you found the storage facility clean and efficient.",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "2e3f58b4-1029-49b0-a0b8-31e57ea81d4a",
"author": "quil poindexter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJedYg_biRrAZkgY2z46iy4tGzr66ghNtyMzFcc5SjGDnmi5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service very helpful",
"date": "2025-01-25T18:49:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear about your excellent experience with our service. Thank you for sharing your feedback!",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "470349ce-8642-484e-95f9-24c8b1d5db1b",
"author": "Thee Empress Alkebulan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcEhhrdhw5yoeMnjIAw03fFp0DbT2Oq5hndmH0FxcrNW72kDxFDw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ms. Noah gave a wonderful customer service experience! Compassion and understanding. Great experience",
"date": "2025-01-25T17:47:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're absolutely thrilled to hear about your wonderful customer service experience with Ms. Noah! Thank you for sharing your experience.",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5b48cd5d-99a6-4327-8ce1-0bcff61b86f0",
"author": "Beatriz Vidal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUas_5grgqvVx2JDb1egf0Ki7SfMt-hVyX4ZKOQ3sH8lwa3R9nf=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-25T15:52:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Beatriz! Please let us know if there's anything else we can do to assist you with your storage needs. ",
"replyDate": "2025-06-26T11:24:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2d4977f8-1bfc-4e3d-9ac0-d098804db2b0",
"author": "Zach",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBitG0tuuw3h1BLo5u8Bq0TF5rMo_vGneadrIGGcpUY395jg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-24T17:34:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Zach! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1b62fa48-18ac-4eee-8e48-8623c9e4ff34",
"author": "Alexander Hightower Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUA4SW7dFIpO_QcAi4L5kzlbgHu4CCtXRdI6h8311oZADiR29w2=s64-c-rp-mo-br100",
"rating": 5,
"text": "Noah is fantastic 10/10",
"date": "2025-01-23T22:42:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for your fantastic feedback! We are delighted to hear that Noah provided you with excellent service.",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3c522a3c-7c61-4697-b738-792db05521b7",
"author": "Duntae Spear",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLd1Xwrsv8BPwaI5yyIBwmC9PMf6Xrpe_2RNsaj-TdHtyLN7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Friendly service",
"date": "2025-01-23T18:06:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Great to hear you had a friendly service experience at Extra Space Storage.",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7cefeb10-0006-4459-b361-a3b13eae5d3d",
"author": "kierra dates",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGkLw_RVJ9C9IG_1t94Z1b6nOBAHm06vl3RKQeaOxo3KRC-7U=s64-c-rp-mo-br100",
"rating": 5,
"text": "Noah was the best she is very kind and helpful",
"date": "2025-01-23T18:03:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your kind words about Noah. Thank you for sharing your experience with us.",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "480e70b6-fd18-4fab-aa47-833277e8742b",
"author": "sheila Bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbyrN7urGfNeBZFKHygUeGzM0qP1El4vZg0L5UTdg6sASjZZ9pkQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "We visited our local Extra Space today and rented a storage space for our event equipment. The associate, Ms. Noah Fitzgerald, was very knowledgeable about the space we were renting; please check them out, as their rates are great.",
"date": "2025-01-17T18:34:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your positive feedback on our storage space and rates. It's wonderful to hear that Ms. Noah Fitzgerald was able to assist you with her knowledge about the space you were renting for your event equipment. We strive to provide excellent service and competitive rates, so we're pleased that you found both to your satisfaction. Thank you for choosing Extra Space Storage and for taking the time to share your experience!",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "cf7b2821-a901-4779-9c1e-80ef507e7a12",
"author": "Jhennette White",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUa3RVllwy92Yta4Xj3-8HccK_O7kXcfhXTjZTGrGfre1YXw0QukA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service from beginning to the end! Noah is very sweet and thorough.",
"date": "2025-01-07T21:27:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy to hear about your great customer service experience with Noah! Thank you for sharing your feedback.",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "79bc07ab-6718-4d53-9cc7-d5250c2bad9c",
"author": "Jeannette Aquino",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbxWVcwcP7JhfGjvOVTcrHwo5LxuE6im_3HJ9--p5E2KPMGhCF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean , secured\nand nice facility",
"date": "2025-01-07T16:08:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience at Extra Space Storage is appreciated. Thank you for your feedback.",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "b13afe27-01c1-42a3-ac90-e8928da3517b",
"author": "dani coello",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8LvcHshauLV04Sy8E0MxMHr3MIeDV9quuwacaymi_1q8Weg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Noah is the bestttt and very helpful!!",
"date": "2025-01-03T16:22:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with Noah!",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5a83afdc-78c4-48e3-a122-ca8805626001",
"author": "Aundra Walthall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUOnso8Ciqa_GLtoDtAEYf6XDKFmSyRdV0ksR1-xamS2WJrSc=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came in and spoke with Noah. She provided excellent customer service and was able to get me into a unit with a great price based on a promotion. She explained everything thoroughly and answered all of the questions I had. I would definitely recommend!!",
"date": "2024-12-10T16:16:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're utterly delighted to hear about your positive experience with Noah! Thank you for sharing.",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "2253b14b-06e5-47bf-a177-58de58a42199",
"author": "Chi Chi C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0fhYF4Dnq73gvqj4atls0mUKZZbf0pxahWpQQ5FRyiFTNNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was able to reserve a rate and get contract questions answered before signing up. Once I did reserve my rate their office helpfully reminded me to finalize the contract, so I didn’t forget and assume I had the space already. The onboarding was easy to understand. The facility is secure and very clean. They even pre-cut the package for the unit lock, which shows great attention to detail. All my thanks to Noah!",
"date": "2024-12-09T17:43:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with our facility is greatly appreciated. Thank you for sharing your experience.",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "22629994-cbeb-47e8-b415-3ffb395ed986",
"author": "Chardonnaei Holman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMy9uCtpPZGTWWjgPFtMEz80rTkdrkkiXHXVx_0oBO6nPbGYXu=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a nice experience, the space is clean and very organized, the assistance manager help me out so much.",
"date": "2024-12-06T20:02:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1a955372-8a49-45d0-932e-5887ee8b4a36",
"author": "Jennifer Cobb",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpC-e4EHTliYcb4dLez5S2_TXodYvkXVD8-7ZpK_rYk3tJh4f4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Noah and Nae were fabulous to work with!",
"date": "2024-12-06T17:22:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that Noah and Nae were fabulous to work with!",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5336d0d7-2662-403c-ab85-0406c93a9588",
"author": "Marcus D.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLCXrss82RBCuf6Cdx2miZQMgj3gLg3dKNgjTrvopz-_cDvEKH=s64-c-rp-mo-br100",
"rating": 5,
"text": "This Extra Space Storage location has been great for me, going on 3 years now. Always clean, very secure and informative/helpful staff make me want to stay at this location, although I keep moving farther away.\n\nNoah the store manager, as well as the assistant manager were great in helping me transition into a different unit very quickly.\n\nAs long as I have things to store, I’ll be using this location!",
"date": "2024-12-05T22:40:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are privileged to have provided you with a great experience at our Extra Space Storage location for the past 3 years. We're delighted to hear that you find our facility clean, secure, and staffed with helpful team members. It's wonderful to know that Noah, our store manager, and the assistant manager were able to assist you in transitioning to a different unit quickly. We appreciate your loyalty and are grateful that you choose to continue storing with us, even as you move farther away. Thank you for your feedback and for being a valued customer!",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "71b6a65c-fc67-4877-98a1-0ffdfaf470f2",
"author": "Rachel Jo Ann Hillway",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnvm-VKZGnDxMizuVkGEjr8-tYrONYEUugkQitmV1zj50JoHJM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Online is really easy to order my storage, I got an instant text and email. I received a call from the friendly staff within 2 days. My building was clean and ready with a lock inside. Security seems wonderful. So far I am very pleased. The online price is great!",
"date": "2024-12-04T23:16:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. We are privileged to hear about your positive experience with our online ordering process and facility cleanliness.",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "bc5bc4dc-4e05-402f-9570-3b863fa1e8e8",
"author": "Stephanie Hartsfield",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHpfh71ER7ZmL0YisNaboDaY0y35xF-_TTiSpnwC0S8ubLAZM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "It’s a beautiful clean facility. Nae is super effective for customer care and support. This is a great location!",
"date": "2024-12-04T17:57:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear about your positive experience at Extra Space Storage! Thank you for sharing your feedback.",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "96706cd6-65c9-438b-8fff-9f346ca2d92b",
"author": "Diana L",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZug2DsR9PNI5LRTA8dr_ZX5Fzrb1wATM5-Wh05181VTCV5gVLcA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Conveniently located, friendly staff, clean facilities.",
"date": "2024-12-04T15:33:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear about your positive experience at Extra Space Storage. Thank you immensely for your feedback.",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7b4df8c7-6eae-496d-97e9-a1da14d5a1d6",
"author": "Jasmine Q.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRkYO1tpJ8fpxZO0ew3KX-MDkRKKSJQCsvkf-z9IpQdLmQTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-03T20:35:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Jasmine. Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1e378d60-d3fb-4407-ab67-440cf4e1e131",
"author": "Mario Flores",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNhlP3IB-dZ2SbdDNXbj1PXc95gGfX-0-NHKIZrvHkQ3HsJe4b1Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amazing customer service super friendly and call immediately to be sure if I got the right storage…amazing job!!!",
"date": "2024-11-29T17:51:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear about your amazing experience with our customer service. Thank you for sharing your feedback!",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5431cafd-3c6f-425e-9443-224caf5dab60",
"author": "Nadia Zebib",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW04tndNwGw7llyzVlJB_CV9OAWYuibAmBj17_qMavnGc9A1Gd2=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nae was a great help. She explained everything thoroughly.",
"date": "2024-11-18T21:02:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear that Nae was a great help and explained everything thoroughly. Thank you for your feedback.",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bbc832d7-014d-4816-be75-0a405f500553",
"author": "Tanya Mathis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVADPk1Y86-akLpeNJgFqeGMr8leHj33Xre9PGEtXLzT2I9giOx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nae was extremely helpful! Great customer service!",
"date": "2024-11-16T19:20:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Tanya Mathis! We are overjoyed to hear that Nae provided you with great customer service.",
"replyDate": "2025-06-26T11:24:57.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e6cf5585-f2f5-4248-b606-63053cd114be",
"author": "C Lovett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKes94DcIzEYBk0_y1cLSM-oYQjLycDAk5EhF8Fo0GHVe3D=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you for all your help today Noah",
"date": "2024-11-15T21:04:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0003c268-5567-4389-a4fd-a8214e56a98a",
"author": "Phoenix Ashe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1M4VKCYcJMaXgsowzUCUXD0eZxoWEBUfeEoN4Y7-eo-0VtNBk=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-13T22:04:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "636c0619-6b88-42f0-9730-c31c96946ef3",
"author": "M Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLN5iP_Yh2FUevr1V6wqvQTbkGCNVi5qY5tBMDzKY_UYJIUkw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Noah F was the best !!! Excellent customer service!!!",
"date": "2024-11-13T20:22:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "efa2e3f1-4bb1-4b2a-8cac-bcb840bc19c1",
"author": "Wishu Wood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGFgPVU3aeE-etgp2GtMesisWLHD5ZDffgNi2UD2t65-BenQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nae and Noah",
"date": "2024-11-11T19:40:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9267536a-f675-4d05-99e9-94c8692d0b6b",
"author": "Melanie Saizan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcq0BTsQlZPtDYaEryTs7TM6u9f1uJCTnzDOHiBhh5aj8X8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-09T16:23:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "17db0b8a-bf4f-4038-8eae-c166f6f5bf43",
"author": "Jayden Bui",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWaQbAF3QWXAtrky9kg1FhrYOIo3eBul_G_NvbSy5l1bIEPcLJt=s64-c-rp-mo-br100",
"rating": 5,
"text": "Noah is very friendly and help me getting the storage space I need",
"date": "2024-11-05T19:39:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "39b2a034-67ab-4b8a-8f48-2dfef70073bd",
"author": "Reesie Wholecupnopieces",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWFJ_Xk_EZa3RnGYjcHvcySMaz5_jHh6baF0Pqlm2jSqP8lshFJhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Noah has exceptional customer service. Will recommend Life Storage.",
"date": "2024-11-01T18:00:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "79fb8c4a-0d53-4f3c-bffd-e2853571bbb1",
"author": "Sharon Burnett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdzFx5l11f0cn27hBj7sY2VUNoY1ITXfoKb6oTXsMm47Cptw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-22T20:26:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "021780a4-cc1f-4fcb-8bdb-10aa525cfc6c",
"author": "Jhade Hayes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3XpxbesMQsaMR4wmC4vmLAj56aTXY8GF_GfSZyXVmsPs58QU0=s64-c-rp-mo-br100",
"rating": 5,
"text": "NOAH HAD GREAT CUSTOMER SERVICE ❤️❤️",
"date": "2024-10-22T18:29:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7aa6be4f-53b2-4416-8fe0-246a9046ec37",
"author": "Thomas Lashley (BEMOONSUN LLC)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeuhBZNgJdDfNHCOf6NHENrBkOfs_AxpKNFY1JkSNgh1wAYbh0=s64-c-rp-mo-br100",
"rating": 5,
"text": "nice, clean facility with a great staff. Nae was very helpful!",
"date": "2024-10-18T05:18:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c0d21b93-2d04-420a-b7af-c278ad2ccbdc",
"author": "Terryania Griffin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHFO_GtvWRaCIUxEOf1MNutfn3D6MmAX3oooZMEK3q4Gy2qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nae was very helpful & patient. Her customer service was through the roof 10/10.",
"date": "2024-10-09T21:48:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2e277ab2-5a15-46bc-a5a1-678354afeb56",
"author": "NDaija Lockhart",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNk9rmc3AZTlHGVG1IdoAyiCpWjSyf8qunXip-sT9_kTW-iYFf=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would definitely recommend this place, Nae at the front desk was very friendly and professional.",
"date": "2024-10-09T20:29:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cfe8a418-cc94-49d0-9553-153ba0f1659b",
"author": "Tatianna Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVH24vguXHfzrYB1LFpxMpLY89lg2kdTuS_BW-kIybTyVpwn7U=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nae was AMAZING & very helpful . I love her personality",
"date": "2024-10-09T20:28:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "341edb54-3d93-462e-afa9-9c16f9b5e611",
"author": "Shequishe “Kiki” Kelly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIhH0pIPkEnqQe3q1R0TCF8051aQqmnXIt6FNmep3HopPUSw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I've been with life since Jan2024. I love them. It's very secure. The last storage unit I was at had a break in & so much stuff was damaged. Since I've been at this facility. It's seems like forte knows. Nae has been very helpful & understanding and has helped me in any way she can. A great place for storage.",
"date": "2024-10-09T18:39:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "669cc4ca-a396-4f36-a912-245024b79082",
"author": "Gregory",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3qc4yorVy9maKlGb4d1JenyKw5WULtr3V1B57QfJMuEIahQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nae was a great help",
"date": "2024-10-07T21:34:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fd7e3039-6c39-4368-aeeb-6c14e5396540",
"author": "Corey Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3oLS0JwsFfCC8uitzr3hLSnO5faVNGKacFuI-onZlkehghjc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service, nice and quick! Thank you Nae for helping me set up my business account!",
"date": "2024-10-07T21:22:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "aefed4c2-784b-4c93-93ea-f42417612ef4",
"author": "Jacqui Virgil",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-nnTo-K-r7UCqvVsYIVly-DnzG_gysSZj4rTUg6lquZz3Pi5x=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Outstanding support and customer service from Nae!",
"date": "2024-10-07T18:07:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "314092f2-95fd-437c-a412-de6b6ae9cd87",
"author": "TattMan Tj",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJaHDjRYOsE8A1C1ak-q_Vj8TyN0QRn822rY-CcRiYI1Ml8wg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-07T17:55:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "69515a34-0b93-4d9e-be69-8c2d003c4ba3",
"author": "Keith Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURfON5RF72nBSflfAsIge2FZEPNckIFx-6cinfdJT23krFxaebkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Associate Nae was very respectful and very informative on what needed to be done. Thanks for the help and guidance through the work that needed to be done.",
"date": "2024-10-07T14:51:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f2e8653b-861f-4e90-b3c6-5dacbaabbfdf",
"author": "Ciarra Steede",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLw1kQquQIZAI97teU8ztsjDEfTZxymcX-y9eGAOA8x4H8S7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nae was quick and provided great customer service! We were in and out in 5 minutes with no hassle. Very pleased with our experience.",
"date": "2024-10-05T15:11:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6760fab5-91b4-44b6-84e2-65a50ed62964",
"author": "Jazz Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7xVbkaXKi5WHy_HEDOGFa7oDm-gnZWB3Le-FjA6OgHckS7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-30T19:58:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jazz, thanks for leaving a rating! We're happy to hear you had a great experience!",
"replyDate": "2025-06-26T11:25:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e7c9c65c-efb2-4724-bab5-5abd0c452cf6",
"author": "sheridan hardwick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvLNObDaoAI2H8aYjLIGZ5vp_PjpYViiqYg-t1sjlyS7JKA1d6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Manager “Noah” was very nice and upfront. I love how clean and secure the facility was and the price was great. I would refer anyone to this facility. Thanks!",
"date": "2024-09-17T21:06:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Sheridan! Providing renters with clean and secure facilities is our top priority. We're glad Cynthia was able to meet your storage needs. Please stop by the office or call 800-800-3456 if you need anything.",
"replyDate": "2024-06-26T11:25:04.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "d099eebc-a771-4882-9602-3d7a59d2d30a",
"author": "Jose Rafael Olivares robledo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEAcCYkLqsnbeXD4TcTrPWOQLkNMpePXkFcEmGJVV5vOIbaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We appreciate all your help today Noah",
"date": "2024-09-13T15:30:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your kind words, Jose Rafael Olivares robledo. We deeply cherish your feedback.",
"replyDate": "2025-06-26T11:25:04.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "297a27d7-01a9-40a3-9586-3b752075fd39",
"author": "Domingo Toribio",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6kkT4Ylx4-52MbBKo_hm0UI5U6DgRn-_AqD5HPjext-6MKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Noah has a great store.",
"date": "2024-09-13T15:28:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with Noah is greatly appreciated. Thank you for sharing your feedback!",
"replyDate": "2025-06-26T11:25:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f19e3d55-0d78-4380-aaeb-9b7709553c33",
"author": "kikestrada estrada",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUB0Lzst4CQwsqVTlVsXo7iO0Zbc6z_tXz5yNZGuq7tAb0s7pc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-13T15:27:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kikestrada, we are so happy you had a 5-star experience with Extra Space Storage. Thank you for taking the time to leave us such a nice rating. ",
"replyDate": "2025-06-26T11:25:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "89b339f1-4b6c-416a-8882-7bdea45f92d1",
"author": "BAGBOY V-CITY",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7JIEc5hDfChIfhbrzSNcQi78iSmKaQ_U2TrcSIgx_KgkRAJI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and hospitality",
"date": "2024-09-13T15:27:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Great service and hospitality are our top priorities at Life Storage - Hapeville.",
"replyDate": "2025-06-26T11:25:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bf493ec9-a384-45f5-ab70-3553512724a9",
"author": "Cherry Lundy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoA4uRjCN5qliiUCNrslKzvIvB6lX3A8030WO7AU8VaaJVH0kj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Noah did her thing . Got us in and out with a great unit . Her customer service is amazing/awsome . 10/10 will recommend AGAIN AGAIN !",
"date": "2024-08-31T19:25:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated! Noah's exceptional customer service is truly commendable. Thank you for recommending us!",
"replyDate": "2025-06-26T11:25:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4df7fe3e-150e-4de7-a30e-d7dc71da9180",
"author": "Taquita White",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbjgh6ZEn9I9LX2hkHQ0sN2SscuM2c2HNAKm6YqKfhWbKuIVt0iA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Noah ! Was Very Helpful and Resourceful! Great Customer Service . This Is our 2nd Time RETURNING ! We love ❤️ it Here",
"date": "2024-08-31T19:24:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated! We are glad to hear that Noah provided great customer service. Thank you for sharing your experience with us!",
"replyDate": "2025-06-26T11:25:04.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6f3e3e97-a42e-459f-ab2e-973e5a6d328b",
"author": "Jose Santos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyWl71FfgfZqMK2I-X05ktsBrSDTuqMMWXYxbgzFgIjmehcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-22T19:30:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Jose! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2025-06-26T11:25:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a457f1d3-fc08-449d-9b1f-67b5a481bdc5",
"author": "Keith Hogan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUihVHWiZsAmQ-L8ivg04jT3kS7vAm0WvOYxrT9KQRoMwBk9o0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Been using this place for a while Amazing service and care!!! Big thanks to the ladies at the front desk for your help! Peanutbutta!!!!!!",
"date": "2024-08-19T21:24:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're absolutely thrilled to hear about your amazing experience at Life Storage - Hapeville! Thank you for your kind words and for choosing us for your storage needs.",
"replyDate": "2025-06-26T11:25:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ddd26b08-798e-4656-8797-eaeed601e1b3",
"author": "Sade Pacley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpTTQEFYy0OL88X_WfX1tWu47wdEcGJGqxFelmNDncZf8E7fT5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing ❤️",
"date": "2024-08-19T21:20:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating Sade! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
"replyDate": "2024-06-26T11:25:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8f78343c-8289-4dc9-b4ba-e67905d16be9",
"author": "Precious O.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdCzEfBEaElEHpLmwwaoEujc3IsLe57ycpjK5OlSjHdHiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean and secure units. Nae is very thorough, comprehensive, and professional. Definitely recommend.",
"date": "2024-08-19T16:05:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience is greatly appreciated. Thank you for the kind words and recommendation.",
"replyDate": "2025-06-26T11:25:04.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "793339db-dbec-4141-8af9-6697423741b8",
"author": "The Mighty Group",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKAZi4erJ4i3XUAIKnBpl7MyrKD75TG4_nzj2dmfgLUEjAJ3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-19T13:46:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, The! We are so glad you had a 5-star experience with Life Storage - Hapeville. Feel free to call us if you ever need anything.",
"replyDate": "2025-06-26T11:25:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d75692dc-38a1-4ee5-9932-5e8346d00a37",
"author": "Latosha Hicks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXACEKoJSPA_u6hAOT7ZtWz7oOkoiR-FFRZdHoWBdhp5qRiBxsNSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nae was great in helping me close out the count. Life Storage was less than a mile away and very convenient! Clean as well.",
"date": "2024-08-17T20:09:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your positive feedback, Latosha! Nae was great in helping you close out the count. Thank you for choosing Life Storage - Hapeville.",
"replyDate": "2025-06-26T11:25:04.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "638e5998-4666-4d7f-b065-397e91eb2c7e",
"author": "Mike Brooks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4SKmR1roI3pSUv_wM6kcISfEVZ4tw0PVR78B86L1UzSRQDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nae was the best she helped assist me today and I would refer any to her!! Great service",
"date": "2024-08-10T19:45:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Mike Brooks! We're pleased to hear that Nae provided you with great service.",
"replyDate": "2025-06-26T11:25:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "06b113c3-4acd-416b-9586-a3b6a5fe48c9",
"author": "BENNIEL 369",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3x3Vn3OI20V67PM42S3MKENhxeVsG5eX3lvUBQvZCDlS2-vLJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nay was good",
"date": "2024-08-10T18:56:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. We're glad to hear Nay was good during your visit.",
"replyDate": "2025-06-26T11:25:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c80c7015-7ded-4547-8019-c75e4b73ccb0",
"author": "Marcia Springer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLg7JMm3i7h0Cnri50sWjFFbU_kYwVA3N6-zGIr0Fq_2cDPQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nae was the kindest. She was very helpful, patient, and explanatory. I had so many questions and she was never irritated with my inquiries. Nae was very sweet to my four year old that was jumpy and eager. I really appreciate that this experience was not transaction and very personable.",
"date": "2024-08-10T16:53:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear about your positive experience with Nae. Thank you for sharing your feedback!",
"replyDate": "2025-06-26T11:25:04.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "8f2184ad-5174-4d51-bfef-2e5ac21e6bff",
"author": "Corteisha Cokley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4VXXwo_qSIuCuMlV95K5aRa8CWkJeSbO0lckAkm2hz9F41Pz8pw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Yes Victoria is the best an quick with it always go to her I love her an this unite",
"date": "2024-08-10T14:26:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your positive feedback, Corteisha! We're glad to hear that Victoria provided you with great service.",
"replyDate": "2025-06-26T11:25:04.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "468fa4fb-f132-40d1-8c08-f4870e37e22b",
"author": "Walkit Out",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcGUYgHkGDl5mpnHRSI9JQWo-7ozpVG0NZSCV7q5tO2S3dtg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Just incredible high security great price incredible location...no complaints",
"date": "2024-08-09T21:54:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your positive experience at Life Storage - Hapeville! Thank you for your feedback.",
"replyDate": "2025-06-26T11:25:04.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b2bd3ead-4b16-4148-966d-e55b4721870a",
"author": "Daeja Langston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTRY2w1-JfNtUEC_VU23nX1oIqskxi2_HhL5WfHbJ0bneCimOm=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-02T14:37:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cadb225c-d087-4cb2-a47c-44093139c8e1",
"author": "Taliyah Northington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKllncedYMIqo-lwT6uxiyfcC3cIsCZHBu9YegfV_QqPnhXAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were nice",
"date": "2024-08-01T01:50:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "672f2403-16b2-4a72-8f0e-486df6b69639",
"author": "Nicole Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1TwNfSM2M08bEecX5f4oNrxduLFi3iLbWq5CermYOEbTPXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Victoria was nice",
"date": "2024-08-01T00:09:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "73aa7a74-73f2-4a81-999f-6590449ddacd",
"author": "Shaviette Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHYiCaDA3zsJEt0Xv5hRgFnqb2JSmb9yd3Rh5KUu_17oYvJw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience at Life Storage on Sylvan Rd after having a horrible experience with another storage company. Nae and Victoria were awesome and extremely helpful. They were friendly and their customer service skills were A1. Kudos to them both.",
"date": "2024-07-29T21:48:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "91a0b58f-b954-4aae-adaf-4bf869935c67",
"author": "Damon Phillips",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILPU74v4CpgeA89WJ_-8ZVKBR76xrgjM-20aDxC3Twjw0RKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "They are friendly and helpful. Great Personalities and warm smiles",
"date": "2024-07-29T21:42:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3813aec7-89dc-4a2a-8366-599d1dbbd599",
"author": "Juwan Graham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPiLoGjL6gKQW438hh20VKuEfBtziHzXXJZcDuBdbXBLkdKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nazharae was perfect , She was a great listener and was able to resolve the issues with my unit same day , She was so nice and attentive & was very informative about any questions I asked very pleased with these service",
"date": "2024-07-29T18:56:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "54ecdc11-429e-4b8a-83fe-d778e1fc6a37",
"author": "Taliyah Northington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuzmV7UjnDa-NBxSW4WmuOFacNLXcT9IHJDrS6s6iFxuYjAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Victoria was extremely helpful and keeps the property clean",
"date": "2024-07-29T18:44:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8b8b789a-e201-4a21-9de0-e6c2b03eb6c6",
"author": "China Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhpYrPsJXAiMuY9tupLsBZIaoR7fURTTsUpLu2SpRaLwFitA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nae is very amazing and very professional!!",
"date": "2024-07-29T18:40:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "50b8b1fd-b3a7-48bf-a74c-1a2e524fe6e6",
"author": "Allen Gomez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlSigu1-ReQrpAQJwcMu8BFC-U6k9tMOlMrcJSx5ACvix06rRU=s64-c-rp-mo-br100",
"rating": 5,
"text": "I want to call out May for her. Excellent customer service.",
"date": "2024-07-15T21:53:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "81b15502-bdbd-4173-8e60-8714b9743a85",
"author": "Tinika Carrington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8b7wlgMLB8aEver6TmvnDvSo9hkgDxPh7AjydsGUVKc0nvgStkQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Everything is what it should be, I just wished the prices stayed the same longer.",
"date": "2024-07-08T09:55:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "065c3570-6d64-4707-ae74-fa758da1adb7",
"author": "alexis dotson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_WeR6eqPuvh-jbNWj0-CB8iTrB6YCfwRBN8a7P5l0wH2QE1qF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chris was wonderful and helpful!! He was very patient with my two year old daughter running away. He made sure we had the perfect size storage and the process went smoothly.",
"date": "2024-07-05T17:22:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9e99e142-c6d0-4635-8f73-99ae54a78114",
"author": "Angelia Lowery",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLniXNElwZnT7chZCa590AD2-xt4G-fIiu4NlyRNte_6tYxpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chris was very accommodating and polite. Made the process so much smoother. The facility is clean, quiet, and secure",
"date": "2024-06-28T22:25:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "769e8701-6568-41c0-a273-77fb3c0d43e4",
"author": "Carole N",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVz4zsW-rV3olNvep6U08pEJzG0i9uZ4A8uPcsH1eUI4GgTY0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chris was great, and super helpful with excellent customer service.",
"date": "2024-06-26T20:10:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9f2ef8a2-be8d-47f2-874f-090df49ee972",
"author": "Kareem Byrd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJu4stEdf3dpoO30KV5RfjKXUUq_ze9P6GAAfbI9T9VVggOyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brittney was awesome",
"date": "2024-06-26T18:03:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2b92d8ad-47ce-4177-90f4-ed428806f162",
"author": "Terrance Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYMxVlrhAtK6uxwN-oEIzAQt7oQtc-cyqBGSsGSGcewbCLXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Brittney is amazing .Great customer service is hard to come and she delivered …10 out of 10 would recommend",
"date": "2024-06-26T18:01:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b6e904ba-76a5-4318-bc33-fe342a2cc988",
"author": "brittney byrd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUU9yYo3jP3HP0Rtv69vAxtKpbjrBjm_6sJctrbq-GLmjfjvDE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing staff very friendly",
"date": "2024-06-26T17:53:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "188084d3-d4c3-4680-8529-f825804ba0be",
"author": "Yannick Newby",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbmxDptseypogxRkur2VyoHW6zIK2q-HR71UjCfafNblGIMq_P=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very personable agents, good deals on units, transparent about lease terms.",
"date": "2024-06-25T17:54:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e336aa11-22a6-4be3-8232-9c7834b522f2",
"author": "Dani Marie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMYKDvQ1-tZQGJXIXWyWItfBnKEICElCB3ywrnppKV9FjOI6Zq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy sign up process and move-in was seamless. Lease was explained while signing. Extremely clean!",
"date": "2024-06-25T16:54:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "964a4fa6-bcf2-4b32-b8f6-437bc3cf13e4",
"author": "Shriod Griffin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKYa2v_3I-MgwzSjg5ZN8qrRVmmVKWE_0F67_LcV_e3axSYlBE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chris was great!!!",
"date": "2024-06-24T21:30:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "618d8366-9e43-4f40-be14-717183072612",
"author": "Bill S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIt3-R_COP-8LjYrMuJCsBSMh3fZ3OBdUoV9tcdQuTESvN--Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chris, the manager was very helpful.",
"date": "2024-06-24T19:16:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "76de9611-9d62-4022-8910-2c5e344f324d",
"author": "Ashley Askew",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbl1-2TkCZelojAFmKeBKVOqbIYel_GDSwhjYc47mxv4YBIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience! Nice and efficient and Chris was very helpful. Great customer service.",
"date": "2024-06-08T15:33:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "10e83939-a2cb-447b-96fb-ecf8d7997ce0",
"author": "Pearl Ransome",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEPpN8T0cSpnBGzA6fn_tFy8nu7hiLYeyIEYG_iNwjKKzAOWk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Hey!\n\nChris was amazing! He helped me lock into a unit within 10 minutes! This is a great location!",
"date": "2024-06-07T18:42:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "6d387d32-8df4-4497-bf8b-4f58d8d2dcbb",
"author": "Takeya Bolton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLjvlrEn5C4oKrfrawt8G78Fme14rQXaEOYsmx2AYLM3IO6qM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I enjoyed my experience Life Storage. Chris was very informative and helpful. I learned that he wears many hats. And in my opinion he is very good at his profession! I’m looking forward to storing my belongings with Life Storage. Hopefully I will continue to have a good experience long after Chris is gone.",
"date": "2024-06-04T20:40:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ace571a5-a432-4f24-b4cc-542e2e7806c0",
"author": "Patricia Zackery",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoF04RvCLTtvf3ER892LQ4M44V_rBZQ0p6lpnkaF_m1LG-uhK2=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chris was very patient and understanding with me when I came in to handle my late bill. He treated me with dignity.",
"date": "2024-05-29T19:52:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "103c4969-0298-40d6-aa97-3a1e7a3193c4",
"author": "Celeste Duarte",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_SoJGhsEyY-Nz2gy4k4uxSNZ1InAiaAVwCx0CWfZqe7xbHAQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Initially, i signed up online but there was an issue. Once I got to the Sylvan Road location Chris not only corrected the issue but made the rest of the process as breeze. Totally recommend LifeStorage especially folk like Chris. Signed hard to make me smile now and days.",
"date": "2024-05-28T15:59:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2a22ede0-d804-4e58-bcf6-9a92c711ae65",
"author": "Shandra Hailes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIii61Vjad-eyfnhyl7iaLb4siVe778cpu0kfpljW-I8qZrB5q0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-24T19:08:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "42fe1d29-d16d-4c3b-ac4c-438f2facb33c",
"author": "Dominique Grant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMbXtsqBEU-_7Sry93x_nBD8smNCb4VSZByofhmJEoHFx-bTXj=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-17T15:16:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c6424d25-9401-4927-9071-8f9db93f6774",
"author": "Baron Turk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWH8bAlAGnsGis9ec8ABYCx86qGQPj14EAqXs_ey2ZPnbSp6GG6=s64-c-rp-mo-br100",
"rating": 5,
"text": "chris was very helpful very professional thanks to him.",
"date": "2024-05-13T15:12:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a718d874-5dd9-4b26-b970-446d3b1fcc95",
"author": "Tara W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJz0Fz3kmVifKk3LheHOEw6FQ3uE-LxXyea2cHqm_BGrPjsvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and always clean. Chris was very professional and helpful when I needed help during moving.",
"date": "2024-05-11T16:59:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "08db6481-9548-48ea-8014-86d22162cdbe",
"author": "Stuart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJU7FeTL_4HFH0VvwWpa2h3Q9NasmNnmuycbcs-3H63pUHuE5I=s64-c-rp-mo-br100",
"rating": 5,
"text": "Destiny is very helpful!",
"date": "2024-05-08T15:15:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "acbaa11e-691c-4089-aa4b-b51140eaa5c2",
"author": "S Seward",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX16sM7cIHcnVLHm3_QBK41N192c_5YiCLzgZSuVKpCXFU2mn0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chris was an excellent and great help! Ask for him. Thanks",
"date": "2024-05-04T13:45:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6e739805-0eeb-4a13-a40b-bd212921ae75",
"author": "Michaela Grinnell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXU-huLJ9UynCk-htsybaNDs2XEBXMEyThwFxe9w6U5p6ltZWhTew=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Chris was very helpful and the facility is very clean and safe. Thank you for all of your help",
"date": "2024-05-04T13:44:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "353d6c36-87ca-49c5-9056-d6cd0b6fe3fa",
"author": "Dream Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRv5sX8Xx6uabdnnpTyfPsFJJDKV6UW8UcrqaI88706ZrOyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chris was very helpful and nice",
"date": "2024-05-02T20:27:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "63f02449-2af9-48ca-ae2e-4c2b67067d92",
"author": "Trece Bynum",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoNDrRqM_kLFhBDn4zVRnG-BdQwvpNBqFgTRmEeCQ9E_ccfX04=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff here are amazing and friendly! The facility is always clean. I love this storage!",
"date": "2024-04-27T17:47:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b49ca279-5121-4907-b4fc-7bb6108e03ce",
"author": "Wanya Bell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4QKvmFCQp6ubWz53pmxrgzyNKfM7nIeIosHuG7vkKXYYnPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place got in and out. Nice staff",
"date": "2024-04-25T18:06:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "66ac4cbb-35a5-4071-806c-02375a78cff5",
"author": "Christina Riles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVrvzj2HBMcvpzsU3VH8FRnWh9U0ONcVQpMM1MEieW2TfPB_5lX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chris was amazing in assisting me with getting a unit!! I will be recommending to my friends!",
"date": "2024-04-25T18:06:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "12448e28-fa8c-4a9d-9743-e198212c4d3c",
"author": "Venesia Denson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWco57DDSNN_Xy9gtN6wu6NQ21g_2Q5lQ1ti6oS9XnyfrvG_bl0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Customer service is Awesome always and the facility is always clean.",
"date": "2024-04-20T19:49:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "5f4d4a29-ae42-4684-8e35-75efc2c78312",
"author": "Kandice Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKP6ZDFoYYROyAC9JICvjGJM4ALwkGOm6qRCIbylaToNBLfEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean. Outstanding customer service.",
"date": "2024-04-19T19:21:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "06d73826-f533-457a-b75c-21cab7f470d7",
"author": "Helena Dixon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMws5XojVMPo8UdQzvEoWM4CQTl0zXxVtg16-wVxQb51zCFw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-12T15:48:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d4b137af-3e7d-48e5-86e0-f15705a0c692",
"author": "Profoun Dreamer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrMLWxHKBB84HlgFPORwTCs1VJtONcyOJSZjoEdPWQitcH-ws=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Pay Chris more money!",
"date": "2024-04-12T15:40:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "887a448f-a867-46b3-9a8d-fcd61b98a57d",
"author": "Sommer Ellis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXg_yPTUvaReU60eV54CbWXxtGf-mDpTRS4L0uDLGNyJ9crhcbD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shout out to Chris for his informed and friendly service! He helped us picked out a unit that fit our needs perfectly. Clean and easily assessable facilities. Check them out!",
"date": "2024-04-12T15:39:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c647ad71-9031-4b8e-b0e4-d503aea05cc2",
"author": "Love Faith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3IgglDs-br4I-dE37c2gDvP7OQ3z_8pkxWkBvo6HBnOMxHA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Omg Chris is Iconic!!! The best support ever..I always have an easy going experience at this location ....👍🏽",
"date": "2024-04-12T14:37:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "25b7229b-7c22-4910-a966-593dc77d5815",
"author": "Juliet",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDaEqh4a0y32nR_WQl5vXnTGA3wP1hfiJWZf9270Li5WMsLb5xUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chris is extremely professional courteous and nice. Also have a beautiful smile very helpful at all times.",
"date": "2024-04-10T14:17:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "646d9895-05ee-4c7d-b7be-f00489ad67cc",
"author": "Rolanda",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbw0shZHI0_pi_5hKgHWTjE4rj0lZY2MpnVtrVgyqwWQ2B5tw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Shamil helped me get the perfect size unit for my things. It’s my first time renting a storage unit and the only reason why I decided this location is because of the great energy there. I was created with a smile and so much care. Her and the manager Chris are genuinely good people with great professional and positive attitude. They made me feel like family, and that’s why I chose them! The facility is clean, safe, and spacious. It’s exactly what I needed.",
"date": "2024-04-05T19:51:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "c1c4d23d-93f6-4d93-b844-7429ab3209b0",
"author": "Kourtney Bradley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILGTe0rw9rwbLSEm5ADF5qLFoWduUuPOFoxDMlcSw3aqto=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Chris was extremely helpful selecting proper size of the unit I needed in addition to other packing items.",
"date": "2024-03-26T14:35:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "627e065a-cd12-43de-92d4-9b06eecaf400",
"author": "Ricardo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjo-LoEBHCi24kYZaUJao9KoKrd-cVPQ-TkHd0DBt3knA3hTDo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great Storage facility. Clean and well kept. Staff in office super friendly and willing to help with any issue. Applied online and access code with unit was ready for me upon my arrival. Great location by airport if you’re a frequent traveler like myself.",
"date": "2024-03-25T14:47:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
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],
"sentiment": "positive"
},
{
"id": "dbbdb5b9-c6cd-48d5-a86c-8c273737060e",
"author": "Ashunda Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwD8a2dR5erT6c5ZlrGBYI4eWsKjRl1jBeb0a2e9FTjaP3aI87=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chris, was very informative and he was patient when addressing our questions and concerns.",
"date": "2024-03-21T18:09:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0348876a-ec1b-4200-b656-b856e4763b92",
"author": "Sweetest One",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnVQJwr5c3kJ4NUFuj4El3FavWZnz5ab315NafM7TB1vqmX2-N=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Chris made my leasing process quick and easy. He is knowledgeable about their units/products. A professional… Very grateful for his friendly, efficient service!",
"date": "2024-03-18T21:14:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
"id": "b29b1fbf-0879-4d9a-af33-47d790d1439d",
"author": "Isaac El Bey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXig7yYVCKc9VHg8Sbko1eu4bPXpkvz5WmhAWmD_YLzZs4m2Bc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service. Clean facilities and easy terms and great pricing and unit selection.",
"date": "2024-03-15T20:06:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
"id": "79fa83d4-8d07-4a99-a6cc-c8a1cb0c5900",
"author": "Lamont Knox",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK--GLfedo0i0zaPDrbQfcplQuogNe-MDE1P1zs3iNGoS_Z1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice and clean facility and workers there will listen and help you best way as possible im very happy I chose this storage its security level is good as well so everything is secured I highly recommend this place.",
"date": "2024-03-13T17:24:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
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"author": "Cee Life",
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"rating": 5,
"text": "",
"date": "2024-03-13T14:58:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1484b076-16ff-4e7b-88c2-c4eafd794e64",
"author": "Life is Great",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyDGbBVe_f6pQVLqUOc9O8kD9KG0HWZ6YnQepLKSg4S-Z6HQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thank you SHAMIL for the professional approach and friendliness you provided while I visited the site!",
"date": "2024-03-13T14:51:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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],
"sentiment": "positive"
},
{
"id": "ba979e8f-b2a1-4631-b44f-20fcbe6be7aa",
"author": "Nathaniel Edmonds",
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"rating": 5,
"text": "Amazing customer service!!!",
"date": "2024-03-06T18:43:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2b90a239-151c-447e-b664-8a8befc45ff3",
"author": "James Caston",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0D59u3EwBjvEy8p-wQAkkO08jAtYzFrwbA_J_OkpwRMhFfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely WONDERFUL 💯",
"date": "2024-03-01T11:07:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "175ea734-bff7-46f6-b72f-3135f50a4311",
"author": "Phillip Dunwoody",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRHzCAjtPRS9ajKVybQ4QPhUrPKyTBZqcIeC_FyWffn4M0JQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility was clean and convenient. Chris was very informative and professional. I had a good experience.",
"date": "2024-02-23T22:44:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
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],
"sentiment": "positive"
},
{
"id": "f0cd28be-06e8-4e78-941a-3405426e91f9",
"author": "Quin Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrOsEaaRCvAsoL1YrrHDHs9WC33-bG5s37GqiM1QJi7abuNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chris was very helpful and informative.",
"date": "2024-02-13T23:00:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dcc41c89-99af-45a9-86a0-8ff3518d042d",
"author": "Cortez Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgxkIqgXfGgCwwL3iB3rS2R6BW3DqoTYqU0SgtpWkJQWVKCQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very pleasant experience. Great customer service and very professional atmosphere.",
"date": "2024-02-11T05:04:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "904ed6c6-4fe3-4638-9682-d1dba40adde1",
"author": "Arlieta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxPUEPs5zVtsVjiZ56V98_a5A-ZPhfl9yRZCFLabPVdXx2aH6G=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "To expensive",
"date": "2024-02-10T10:09:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d43f03e1-b894-4416-841f-01684713c195",
"author": "Deashton Terrell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5o-7Wgn4fgxsgZC33jVu1pvL5MzE2J4iAANz5T_mfGXXltA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-07T15:50:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "65623fc0-a39c-4391-96c8-b41c7b7a9de1",
"author": "Armani Donaldson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3rFpH_zzMaeNGGVAi0BcfJZSPyMW8HPw3GGnu-8Kum5mt7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Help & Service!",
"date": "2024-02-06T21:41:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Armani! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-06-26T11:26:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "540dfdb6-ab24-4df8-99ce-3e6447171826",
"author": "Terrill Chambers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICRtHfNt0ZqUVGBTzXxop9rZwqjAu70coytddZk5UHE7nyeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I really enjoy the device provided at this location it's clean an well kepted an the staff is so welcoming and polite .",
"date": "2024-02-06T21:04:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Terrill, thank you for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-06-26T11:26:55.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0ab11ced-bcaa-4a5e-abc6-73bb4e06e48a",
"author": "meg and alex",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJpYQh0Xl6ueY8QMqUtjw-nTwFP61LLqzl8c5pY1XbWRFc2jgi=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-06T20:16:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Meg. Call us at (762) 222-1747 if you have any questions or need assistance with your rental! ",
"replyDate": "2024-06-26T11:26:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "839f3ef3-53f8-48c5-8953-1ef600d0cc88",
"author": "Ms Nelle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVR5nT2mRqUmHkhqjJI6fiTRDROg1-T4yEJ5AVWWb_wiDn1amwS=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-06T19:33:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Shebrew! Don't hesitate to reach out if you need anything!",
"replyDate": "2024-06-26T11:26:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a4b86c4-1215-4209-99e2-51a8921f7b81",
"author": "shane garner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVY-Co16xHxnGxdwB-E_QeG5bPgAmSciQ5SntUFv0His6CfTM5TRQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "After trying for 2 days to get into another storage facility closer to me, I spoke to an agent at Life storage and decided to change locations to life storage. The staff was amazing, the space is very well lit, very clean and has great conveniences such as security and restrooms. So much better than what I was about to deal with at a different storage place.",
"date": "2024-01-29T21:03:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Shane! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! We're grateful to have you here at Life Storage! Call us at 800-800-3456 whenever you need us.
",
"replyDate": "2024-06-26T11:26:55.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b2a2ca93-baef-453d-8ce6-25416d8531b1",
"author": "Janita Hardnett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1FU2pkCeseKDunyAlqeaNLIks3PqDr9yfuPbD5opEMHtS2OGaFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Chris’s customer service was phenomenal. I highly recommend anyone looking for a place to store their belongings to do so with Life Storage!",
"date": "2024-01-29T14:48:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind remarks, Janita! We're so happy to hear Chris earned us your recommendation! Don't hesitate to stop by the office or contact us at 800-800-3456 if you need anything else during your rental!",
"replyDate": "2024-06-26T11:26:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "50f99182-72ba-4483-93d5-affd043ca896",
"author": "Hana Lowe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBY76bZuepLCDsvl5tLs1QR9i_n1Jfuo0QKkm8if7BPFmtGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super helpful!",
"date": "2024-01-26T20:28:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Hana! We pride ourselves on having a friendly, helpful staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-06-26T11:26:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a35284d9-5a46-40cf-b0d1-94f884f123ed",
"author": "levanda barnes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIGy23Zuq-oDc-dO7VgWpK5Vf8GroWMb50xVd5nvjpBZBTEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I highly recommend Life Storage! Cyndi and Chris were great so come on to Life Storage and rent you an indoor unit!",
"date": "2024-01-22T20:39:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Levanda! We pride ourselves on having a friendly, accommodating staff and are so happy Cyndi and Chris were able to assist you! Please call us at 800-800-3456 if you need anything.",
"replyDate": "2024-06-26T11:26:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a2b98ff-4037-48b6-879c-fdfe5e5811ae",
"author": "Melanny Dumbo",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNLrmbtUhMoHc0UEgeuoeyolOpglY-AoEtGtS4jzq67doa-lI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-20T21:03:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Melanny. Thank you for the positive rating. Please stop by the office if you have any questions.",
"replyDate": "2024-06-26T11:26:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7f4653f3-d2b2-4aa3-a7e8-fa0fe40a2aa0",
"author": "Robin Bryant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHRDdQdOyZQ2EwcmqWjTm7Ly7OZhPS-TzucHVb8J2HMTs7YCtJJQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-01-18T19:58:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the rating, Robin. We appreciate customers like you. Please let us know if you need anything.",
"replyDate": "2024-06-26T11:26:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76f04d74-53eb-4998-b309-86766f414e98",
"author": "Alana Kealoha",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAtMiiHrfX_yqvBZbM1J48nSRzfzQ41Xlkw2xeSf265DmYPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-17T15:39:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a great experience with Life Storage - Hapeville, Alana. Our team appreciates you! ",
"replyDate": "2024-06-26T11:26:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "027a5d1a-e300-4a60-aabd-dd19e4524630",
"author": "Mary Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3lKKoH9K11yBRtkr7M_3KI0Nm0mTFRY6ZlYFryIrUih-Swg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks for the great service I will speak highly of this place and recommend it to my family and friends.",
"date": "2024-01-16T17:35:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Mary, Thank you for the 5-star review. We're so happy you had a great experience with Life Storage - Hapeville. If you ever need any help with your rental, come by the office or call us at 888-storage. ",
"replyDate": "2024-06-26T11:26:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2e690e35-38b2-43da-a319-acc80f412d87",
"author": "chris terrell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0YPPtcx1-fcTW7Atkufx5DjzFx378fqtiglzLzTMNXDYztA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Call and talked with associate, Chris Terrell he was very courteous and professional .",
"date": "2024-01-16T16:31:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9a63e13b-d371-4418-b2f8-5e53aea91261",
"author": "Adora Murray",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSrRrS6QFqx25L8gnWovEMYj1WqM1XEZmkZsI5zlMXQcSk3TCC=s64-c-rp-mo-br100",
"rating": 4,
"text": "Very helpful",
"date": "2024-01-15T20:37:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled you had a positive experience with Life Storage - Hapeville! Our team really appreciates your feedback. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions. ",
"replyDate": "2024-06-26T11:26:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "633a71ff-2955-4f61-9d92-f9938ecbce1b",
"author": "Silvia Cora",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_73lBhWCf7opiHdDlfT-BbgPcpN6d2NiVWbDwJqOfmI6f5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful, staff very professional specially Chris. Thank you for all you do.",
"date": "2024-01-13T20:53:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Silvia. Thank you for the review. We're so glad Chris could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2024-06-26T11:26:55.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ed73f007-370b-4d99-a123-5936dc0f26fa",
"author": "Chante Foster",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfwQ-_vMbTJCqdRCqqmHySxx_hrdxAcnYphm-hveeUW95gSXAr=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-12T19:52:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the rating, Chante. We appreciate customers like you. Please let us know if you need anything.",
"replyDate": "2024-06-26T11:26:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9f0579ea-00b6-4dd0-9bc1-1b662329ae38",
"author": "cynthia henley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKY96yf9n-PWxf-EO8s63AIvAg4xHcnrzyg2MbHiT7skuMEgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-06T22:01:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Cynthia. Thank you for being a loyal Life Storage - Hapeville customer! ",
"replyDate": "2024-06-26T11:26:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7671fe24-e9dc-45ad-b01a-32f13b30093f",
"author": "Brandie Barden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVD3XPZ1c3F4XA3RljuoT_0KIAtIQdj-P2bcgKy2IBji2cjVqJlYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great",
"date": "2024-01-04T22:59:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brandie, thank you for your positive rating! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ",
"replyDate": "2024-06-26T11:26:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c27a3bdb-daf3-4b1f-8904-964166b8042d",
"author": "Moe Pitts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNQGE2RY0y8OudQOp51m32DwNbyxIVpY6hbtpMorGdUHQ0Xb8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very easy to book online didn't take no time - smooth & easy !!!",
"date": "2023-12-24T11:20:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Moe! We're happy we were able to provide a smooth rental experience. If you ever need any help with your rental, come by the office or call us at 800-800-3456.",
"replyDate": "2024-06-26T11:26:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a1b0e9ca-e2c8-4458-b9fc-9f41f06d1fd3",
"author": "Shawn Monique",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcs0ry9lJlAxd2L0eQP4tE0LNvN8nh0XYD8UvAo2GIMjU7rwU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you 🌺 miss Cynthia H. helped me get a storage .good people.",
"date": "2023-12-16T03:14:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shawn, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Cynthia! Please stop by the office or give us a call at 888-storage if you need anything.
",
"replyDate": "2024-06-26T11:26:55.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "97aceb4b-c5d7-460b-8b4b-dc99392ddaf1",
"author": "JadaN",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXn8A6iTP80ynzRvGkLKPYrlHxNjwn8zAoCfL1Tx9esEQE6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shamil was very helpful with helping me select my units. She was very informative and always provide great customer service.",
"date": "2023-12-13T13:54:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e06716c6-f176-4c7b-9357-766bd9448bc5",
"author": "Terry Woodard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJck2ZkxGhUOywepjAJLhxq_dxw_d2lNpfrPac-NZKqbjyL4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-13T03:14:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "08c6acd8-a5e1-4da5-8eaf-b8665fa95f7c",
"author": "aleah taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQGC3wWeorvEGbPutL23SCSloIMJbdEo4zl7ZtqIEuwYwIKy-5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shamil helped me out today and let me just tell you all about this woman’s wonderful customer service, she was so patient with me & helped answer all my questions.",
"date": "2023-12-12T22:21:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5105e650-319e-4c8b-8f7f-be4510eade25",
"author": "Shamaine Cherry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJs1hdL5gEg7AX_f8VB0G1HyMf25Q43KyL6Khr3aQjPh0opgA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shamil T was an amazing help for me today. She was able to find me a storage quickly and promptly ! I really appreciate all of her services. I would definitely recommend her services for anyone who may be trying to find a unit . Thanks again for all of your help today.",
"date": "2023-12-09T14:27:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "6f2e8b97-c237-4dd7-8579-4935032509b2",
"author": "Kristi Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdkuOhn9j_bIS7uwCLn8QDsxEHk7PXubtb0xOtxItRTOu5TA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cynthia was so amazing! I have rented several storage units but there is no customer service like the one in Hapeville! Seamless process and amazing customer service! Thanks again Cynthia!",
"date": "2023-12-07T19:35:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "48ac8229-b75e-49a3-9a04-f13a11f78fa6",
"author": "Alex Berry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhq59yNJowrX-kLD4-hiJBdah9DU99mYnwk3puCSQmpRhHy-XQRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-07T17:43:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f4180099-1d31-4ae0-a307-e8c1635e3235",
"author": "Broderick Fields",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_8GEPCpfS5b8kEcNP3fe0Fd5VIMFaXfJgz04HIn94WB6c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility. Cyndi the store manager was awesome. This place is really secure and clean.",
"date": "2023-12-07T00:02:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "717c09bc-a3c7-41c0-a581-5d7e67d5f77c",
"author": "Horace Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUf5_PPR7omK1VhipH4wOlf70srIFBOeZNn_WqoKfLxLI3PLYI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great love the customer service",
"date": "2023-12-02T22:00:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2c99dc36-b14e-435e-b26c-bc594062feae",
"author": "DR. TRACY SMITH MAYBERRY",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsDRA_9vsHTTwz--SSUH35cmPDWJtj-7sZpRN6z3lTpO4ZCUz4Wg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent customer service by Tabitha and Cindy! Very clean facility and environment! Thank you!",
"date": "2023-11-18T21:24:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "8124dc3b-3a75-4578-94f4-ba5ad4e0b35b",
"author": "Kai The greatest",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2Vp2AfYXk8kv8c2CGER10zcZHxW_LcVBVJ76yNWZaAMpx9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cindy was fabulous and a great help during the move in. She made everything quick and simple. Thanks a lot !",
"date": "2023-11-17T22:30:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fd3cd565-f12b-4924-b1fb-2908f7360f33",
"author": "James H. Walker, III",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKge3swe0q_JAmQyfGlISlyH30l_7EM-DQqq2cw1x6dwRlsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-11-13T17:16:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fd6197a6-1188-405f-89ed-8575f5b50954",
"author": "Ej Henley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZQvrEbfZcAfF7eLMqyUYKFwKfyKY1mSw5xLslhKG3fQqs1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage facility . Clean and the staff was very nice and friendly . Better than almost every other stage facility I’ve used in the past !",
"date": "2023-11-09T14:38:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "24c19011-2d9b-4efd-b1d3-6dd4ec610580",
"author": "Keamon Blankenship",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJ3yZmgwJQwImjYJM5ShwTwiQeOBeFM3rWqHOIcU_Yr8s-OA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff was great especially for Ms. Floyd.",
"date": "2023-11-06T18:06:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f434cc27-8369-4c91-902b-4728362d1d6e",
"author": "Kimberly Dowell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4lSEAHJ4RLw9pfEdBX3MJ_2SGfDl9yDxEfYnqy0bwFt9N2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-11-06T18:00:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7d8936e8-1c8f-479c-8a77-dc6f70be0f55",
"author": "Charles Watley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX21DpNbMckd3KmP_vH9dm-i2VtNOtcTfSsLVZ1q4CocZnY4Udg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Nice",
"date": "2023-10-19T16:08:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7338c118-bc25-4da1-aec2-787db77cb7a4",
"author": "Clea Mckinney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUu-r84gTn7idUYfA0R0wT7hqt9gfItbPJ4lSwmwDy0G3aKHtFrPg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My experience today was very pleasant. Cynthia Henley is a delight. She is professional, knowledgeable and courteous. She is single-handedly one of the major reasons why I decided to go with this location. The facility is nice and extremely clean . It feels secure and safe. I'm looking forward to our professional relationship.",
"date": "2023-10-17T19:22:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "55bcf877-d125-496a-a70a-308e8e630d7a",
"author": "Nabria Middleton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWs9ogDgTzg8LECkPC7-krdS6YvbLSmCBg1QH0jgU2fl9SN31Qx=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-16T21:35:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b1941e43-3af4-4e41-8281-eba9cdf3f6a5",
"author": "Kyler Lynn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLW_nFsBA9iD-AoN2UlsyOD5ZKfJa3WfZi-BS9blUC7G8r_ZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and very understanding and willing to help",
"date": "2023-10-13T18:22:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e3f11007-a84f-48a5-a0ec-aa3860e5dbca",
"author": "Whitney Woodruff",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVb2VY7bIYOdjCYnZ4bQTicw1kv_uauLAHI9sjbGvBYfIccaba6=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-10-13T00:10:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a34f941c-3db7-4ead-9885-94ad700e7e52",
"author": "Tamesha Sims",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIekvlfIQjfcvlHftg7jCJzGudUTt2NXWUUZGKqeZTSRD3u8U=s64-c-rp-mo-br100",
"rating": 5,
"text": "The two lovely ladies I delt with today made the process smooth, fast and easy. Very much knowledgeable and made sure she with over everything and made sure I knew everything. She also made sure I ain’t have any questions. Also nice and clean facility.",
"date": "2023-10-09T18:21:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "7b5e6bbf-5b67-4454-bec1-8ab6d68e60e3",
"author": "Kevin Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdMFjAbSJwgPkYUV4mbSDYGe9oO1HTM7UzADi6rR97qcbXRRFT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cindy was very professional and honest! Very nice",
"date": "2023-10-05T19:30:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Kevin. Thank you for the 5-star review! We're so happy Cindy could help. Please call (762) 222-1747 if you need anything!",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "edbd4ba5-844e-4258-910b-c47c5bea9b2b",
"author": "Lee Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4LyPPpdC2u3fa9VPFB_apgS9zUGkw6ceOE9p98a1DMAaDrUbN=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice, clean, and secure location to store your furniture. Contact-less access was simple and easy. Has my approval.",
"date": "2023-09-16T16:20:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Lee! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. You can reach us at 800-800-3456 if you need anything.",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "1d3add19-30a6-47c6-a2ba-cfb41e39dce9",
"author": "Kevin Combs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXqYRjbejYyLd3FCW6VANLa10yQeAvvHVQDZwJGo11X5mga9s4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Because of a recent move where I needed to downsize the stuff I can have at my new residence, I needed a storage unit and I had a friend recommend Life Storage so I gave them a shot. The facility is really nice, clean, and very secure ( cameras everywhere and you can only access the floor your unit is on via a digital code for the doors and elevators The staff is very friendly , Cyndi helped me get in , took me to my unit and even took me down to another floor to find a cart I could use since it was very active in the middle of the afternoon when I showed up to move in …. the facility has great interstate access , it’s also kinda back in an out of sight out of mind spot , which I like as there shouldn’t be random people trying to get into the building There are large elevators to access your floor and they have plenty of carts to move your stuff with. Really pleased with this place.and will also recommend this location as well as the company.",
"date": "2023-09-14T04:45:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to know we impressed you. Thanks for the kind review, Kevin! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Cyndi. If you ever need help with your rental don't hesitate to give us a call at 800-800-3456 or stop by the facility!",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "48a4bc44-cbd4-4877-bf7b-ffa5401c324e",
"author": "Evan Austin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_zneEPu4zSsJdpLuhEnLuRvtbJd8pOzUOTKmt-HBEFx7jTZv1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location! Well Kept!\n\nCindy is a lot of amazing energy, during what can be a very stressful time. She made it easy and simple.\nIf you need temporary storage needs choose Hapeville.",
"date": "2023-09-13T20:43:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Evan! We're happy Cindy was able to provide a smooth rental experience. Please stop by the office or call 888-storage if you need anything.",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b15665f7-4c34-440d-9024-f731cb9b9902",
"author": "Jonika Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwUqAIKpSE-n5KX54llW--IaleGY4L4twaLboO7qEtiF0QINeEJw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This the second time I had to use life storage and nothing but great customer service and respect and i will refer and use them again",
"date": "2023-09-08T21:09:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Jonika! We're committed to providing excellent customer service. If you ever need any help with your rental, come by the office or call us at 800-800-3456.
",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aac71a4c-d41c-4eba-b005-a2b57189ccad",
"author": "B Woden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXQKN6aJyuw2hgMyFM3HE8uA4lTX9njPV7yGoYC9g4woLGfVrq=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good price clean area. Say and Cindy where helpful. Thanks",
"date": "2023-09-08T21:00:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, B! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (762) 222-1747 if you need anything.",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "aa192815-bdcf-4ba5-98cb-3596a97e2d9b",
"author": "Chris Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYflIWOgakHtf3D5rJdpya5CcJ8j-UpmHrLAj_023KrngAAi8=s64-c-rp-mo-br100",
"rating": 5,
"text": "We love Cyndi and Zay!!! They were very accommodating at life storage 10/10 recommend!!",
"date": "2023-09-08T20:36:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Chris. Thank you for the review. We're so glad Cyndi and Zay could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cadaa777-0b70-4f9a-8677-52032e5aad67",
"author": "Jeboni Culver",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWO01onIAi1wabuAGv_SDcbnE8bQWVu3QWnZk43-K65URtQf-U=s64-c-rp-mo-br100",
"rating": 5,
"text": "Yesterday wasn’t so great but today the staff did their thing. Turned it around. Very professional, concerned understanding and polite. Solution oriented. Cindy & Zae.",
"date": "2023-09-08T20:17:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Jeboni! We pride ourselves on having a friendly, accommodating staff and are so happy we were able to assist you. We're always here to help with storage at 800-800-3456.",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b25b844b-a9b0-48c1-86c1-18485724546e",
"author": "Ola Harper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuobAuvjKkcx9ScoMueFNGAgajylTRcLqXJx2R6eRm4cTBwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-08T19:04:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the great rating, Ola! We're happy we could meet your self-storage needs.",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "115e169a-c0ae-46fc-bae6-d80c245e055b",
"author": "Tyonna",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXRDudP18OHfWHPLjN9zb-aQnICKvB1bGdiPQfxBGbup9pTIiGuA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Above all else I love a good establishment with amazing customer service. Tuere did a phenomenal job being professional & having a pleasant demeanor. She made the experience worth 5 stars. The facility is always clean & its location makes me feel safe. Yes I reccomend to others. The gate always works & is password protected after hours.",
"date": "2023-08-31T19:19:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Tyonna! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. If there is anything we can do for you, please let us know at 888-storage. ",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "63669cef-0d71-410f-b507-428252371322",
"author": "Magali Aguirre",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaEUzMuyKPSe5a9he2jbyAYjlB3m1AvLzVKL9hiIrkdyez8Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tuere was very friendly and professional she helped me with my new storage units and answered all my questions.\nThank you Mami !",
"date": "2023-08-31T17:08:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Magali! We pride ourselves on having a friendly, accommodating staff and are so happy Tuere was able to assist you! We're always here to help with storage at 800-800-3456.",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2fc7869a-8e4a-42c5-8bf6-b09823dbe2b9",
"author": "T",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWtSQXP13KUmTJO4eJpfyhV_fVZUGR_yys9_9cAvvdX3oUvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and units!",
"date": "2023-08-31T03:24:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Turner! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! You can reach us at 888-storage if you need anything.",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de22d308-8e1c-403d-b6cb-27933d770ef0",
"author": "Nia Monique",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1A9osNdVO4_VqNTCYK8H1C6WWVVAwO2ulFKoKGtDcm3_jJ6IFmA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-08-28T17:10:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the great rating Grant! We are so happy you had a great experience with Life Storage - Hapeville. ",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24efa679-3745-4a95-9825-d83a7f9c3e3a",
"author": "Benita Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLbgb9q-_hnJcoNI0suu0gEqq5P6wAwZfu5NhvYOoFWxj4ng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Immaculately clean property! Superb customer service experience!",
"date": "2023-08-27T19:43:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Benita, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! If you have any questions, let us know at 800-800-3456.
",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "53caba25-2ac8-456c-a4ab-97e6e4cab3d2",
"author": "Shena White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQdyhA8kckNkg5RIEAYdoOhYZYS-lsRhIb1p24qX0Mu0AUsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Exceptional",
"date": "2023-08-21T17:21:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shena! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (762) 222-1747 or stop by the facility! ",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24ecabaa-62f6-4a45-ac0a-f33223774cb1",
"author": "Maleesa z Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDlo1lUa77UNR89F1CBM30EFAkcfKN2RiUwHKyepRJ3dd_DkU5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome Property and Staff!",
"date": "2023-08-08T18:55:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think our team is great too! Thanks for the positive review, Maleesa. Don't hesitate to reach out at 913-222-8507 if you need anything! ",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8606935f-43d2-4bc5-8838-79efa8813c04",
"author": "Tirzha James",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXk_krkzHZ5uSTpolU9yeEwZO6qi3Q2y9C6P7HaCVSi6N4F2Pw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ms. Heediw was the bomb.. greT customer service. Very knowledgeable if her job",
"date": "2023-07-17T17:31:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tirzha, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (762) 222-1747 or stop by the office if you need anything!
",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6b9e298c-4fc4-41d8-bec2-25778d965777",
"author": "Ashley Adekweh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwmRMxB1XGXOcPpwXulfpqgQS4xs7jCJ3o3X6yuu8oG7x4lIM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Ms.Headie is always helpful",
"date": "2023-07-02T19:44:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ashley, we'd like to express our gratitude for the feedback. We truly appreciate it! Thank you for choosing us, The Life Storage Team.",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "56477e48-f566-4529-a0eb-67eb5b67faef",
"author": "TAMARA Wooten",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-7Ov3UgTAWRrHIzPyA5-jRgJlBMe2CquOo6pwZO2qwChNOKxeBA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Storage is clean and the staff is professional. My family and I have used this facility and been very satisfied with their units and services.",
"date": "2023-07-02T19:23:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tamara, thank you much for your review. Glad to hear you were pleased, and thank you for choosing Life Storage. Best regards, The Life Storage Team",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "81043eac-2c07-4868-87db-828773b9fcee",
"author": "Karen Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0Xlg6BE_AGWMQVb1eCq3zngPfg6IzaYAcpu7Sm_dm4Czviw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Heedie was very courteous and helpful!",
"date": "2023-06-29T20:29:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Karen, thank you for your review! It's great to hear you were pleased. Best regards, The Life Storage Team",
"replyDate": "2024-06-26T11:27:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "59fff8ce-bba8-4ed2-8c61-ba653a89c49e",
"author": "Rahsaan Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2hknF7Vz18-l-WBpu4IlgFAn8S64PsboGfOc58X3bK4JOtg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-29T18:01:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "955dabf1-d5f1-4de0-bac2-be8ffcb9bf37",
"author": "Ashon Bennett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-_gs3FsG2GaEfdQ4Qjm0j9VxrwlRo3zx0ACGQBpOFZOg7oA=s64-c-rp-mo-br100",
"rating": 5,
"text": "She did an amazing job with the process",
"date": "2023-06-27T20:42:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ashon, thank you much for your review. Glad to hear you were pleased, and thank you for choosing Life Storage. Best regards, The Life Storage Team",
"replyDate": "2024-06-26T11:27:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2609db7a-32ff-432c-b380-169a8c1f7ff0",
"author": "Reshunda Franklin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGNkrFxOJVwWqB-Gomswy0P1lwfV83Uxcc4mLp21zay0L4zpBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Heedie was amazing and the site was so clean and smelled amazing 10/10",
"date": "2023-06-25T20:08:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Reshunda, thank you for your great review! We truly appreciate it! Thank you for your business, The Life Storage Team",
"replyDate": "2024-06-26T11:27:01.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "3c479e36-fc10-46d5-ac5e-8404cc183a56",
"author": "oyewale popoola",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNJhS2NVTQEk374E56PHr-dhrrhSzcpJm0njwetDl9u-DIAg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-06-24T20:14:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7dcf8ddd-bde3-4a21-93b2-0f79f464cc6c",
"author": "Marcus Bellamy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVtcEAYbUCvck8Gm1Hy4bYOUwryFpjLHSwKORviLeQzh5xXj_K=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-22T21:55:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "df5e2bc3-33ba-4337-b15c-a5e47caecd34",
"author": "Alyssia H",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjKWA8Tp58mpSHXQ1BI_emcbZWBYehHx_whm0CSglweZ_D2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-22T16:30:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e764357f-aa2e-4d46-b7f9-ac1fddc54bc5",
"author": "Tia Copeland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIw62tpWRYsuVBwB_Fva3FFjhTp-EejNYm9WvFkWIQwXLU8tQCd=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Professional,Fast,informative and super clean",
"date": "2023-05-25T20:52:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tabitia, thanks so much for your review. We aim to please, and it's great to hear you were. Best regards, The Life Storage Team",
"replyDate": "2023-06-26T11:27:01.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6c564202-1843-484b-9567-c89c325f3e4b",
"author": "Shondre Guest",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-e3_GHYCSFzY_FxlWyHS3ScFLrPU7bvsxqYUJXuFH92FbGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Really great customer service.",
"date": "2023-05-08T15:41:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shondre, we'd like to express our gratitude for the feedback. We truly appreciate it! Thank you for choosing us, The Life Storage Team.",
"replyDate": "2023-06-26T11:27:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "14253ca3-fcc1-4b23-847f-7e0c7d82adeb",
"author": "Toussaint Hale",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_punJS_T5pEVzMuSP_FPlAUfvTyToVsXr6Jfoul--tUzw6hYC=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-07T17:45:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "48e34531-6d9a-4623-b542-501902ff3e5b",
"author": "Kenshard Burley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtLVtKrIVVkOJj7nRZMXtlQJrtPGjKn8fq8uSWcABgz3FUDfma=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-30T01:46:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "edcd4e52-dd41-49ea-ac6d-fb9b2eb63778",
"author": "Quari",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkV2TZlJOf6WbHQCEpqmjB8cRuZAMgJvtXCxwQk1ml-AX7ng=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-04-29T22:19:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a1304738-e40d-4ce7-ab5b-01c388c7e04e",
"author": "maurice bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkGH7NmB9SRgU4PWsJzy4VYinHJpcERAIOW6EM5S7GirLquOM3=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came to get storage and the guy I think viondi his name was super fantastic he was helpful and insightful and he eased my fears on storage unit he was very approachable and knew what he was talking about if he isn't a head manager he needs to be good customer service at its best.",
"date": "2023-04-29T19:54:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Maurice for your great review! We truly appreciate it! Thank you for your business, The Life Storage Team",
"replyDate": "2023-06-26T11:27:01.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "91b45e7e-de45-40fb-a2ba-30b8f2d7c13e",
"author": "Shalonda Wallace",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3MQfj-i4qMrZ3jsJlsstAV_J4NccNKWZnVa9LaV6eNwdSSNtc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-21T21:37:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8f7b667d-6b17-4a0d-a475-b78aed888782",
"author": "Marvin Whitfield",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJK3vMM4vFJGQZDxM_rikB8jb5HRg-KSErjiYJg669yQfi2ww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi- what customer service should be. Thanks for the help!",
"date": "2023-03-21T18:19:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "69ea645a-2983-4a9f-9311-f976e588260e",
"author": "Gregory Drayton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvsyMV3x-7NxiknNab-2S-2sT7xLm74IzVqIThNy0RBGzXig=s64-c-rp-mo-br100",
"rating": 5,
"text": "What a wonderful experience it was quick and easy. The staff were friendly and knowledgeable. Moving is very stressful they make it easy!",
"date": "2023-03-17T13:59:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8bb447e5-2440-466b-ba6d-adb3f30fd774",
"author": "Meon “Bosslady” White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUgRARnUQyhpr8lxsCn0K3imY44_b-1T0TDWAxtfhQhSqzvtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-28T20:58:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4f733366-d777-439b-b30a-1d5b3d1dd867",
"author": "Zoraea Sims",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVEqOTloKm645RMqeChQx5_Sp7_u-HA6KUJX7bqg2EGpKh9DVUQBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-26T20:47:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b21041b8-d9f4-4085-8282-e55db447b687",
"author": "Ama McKinley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhOeqjoMkhLlCfAfEvF035x8W7DPE8nHkJsisPwc1EDyKxxm7_=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thanks Viondi for making it easy for me to find a rent just the right space today. In and out on 30 min!",
"date": "2023-02-20T18:02:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c2dca4c5-dc40-415b-86e3-71064310b801",
"author": "Sharon A.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJ5eAgYLcqU7fFObuNvid8D0OzTR8w2j0IoSewtk4xGMCdvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tauheeda has great customer service and was very helpful with the process of acquiring a storage unit. Thank you!",
"date": "2023-02-17T19:46:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d9c58fcb-0c14-466e-aa20-e38632209774",
"author": "josh cummings",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJ3GsV_Xrp09a63YprvgvZEPHnM86DQ3a8vORrlZQ3mgoCtVk=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-11T15:11:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "850701a8-a8df-48ac-8ce0-db75d9f7b62d",
"author": "Ree lovett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWWoQ1TdUyLrWMKnZWtQC-XXaDF7xoSCiM0ODX7XOE0QCt_CIU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-08T02:55:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5162803c-54e9-4e4f-98b7-eb45b3fd7aa3",
"author": "Nicole Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJB__Mm_M8YQknmY6IkWfS3g_b9DK2tFHAx8WsD_F-gQ5-kng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful Tauheeda is awesome! She’s so helpful and sweet!!",
"date": "2023-02-03T20:37:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "db691f2c-e861-4763-ac1d-5b375a7862cd",
"author": "Barbie Lashes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGmHjabbZNDBjcKusL-vTxUQci7buk3Yq9U5pXIAxJ10jHcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff there were very helpful, Fast & friendly service! The building is Super clean. I would definitely recommend.",
"date": "2023-01-24T13:58:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9dfcf587-b715-4c77-be80-411855c8c531",
"author": "Alli Schultz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbG7sT-Nr9-iJlXh-yXG5f6TfA_GIBYCI02TFoBQbAwT6NgoIV=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi was amazing! Efficient, helpful and friendly, he went above and beyond. I was having a lousy day and he made everything so easy! Thank you!!!",
"date": "2022-11-29T20:49:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4146e370-dd1c-4d0b-805b-cb41f5d7a22c",
"author": "Jesse Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKk1rGUkaE1loBrF9WESr5men2cPxBnX6pp2HHD14FnR8sOuw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Viondi provided fast and courteous help with my payment renewal. Excellent service thanks so much!",
"date": "2022-11-29T15:31:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b150e4f2-b5be-487b-92fe-1fd4db03d601",
"author": "Barbara Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBPdh_fjT_08XpSoijY9b4TIZa2-4OuY7qm6VSv30_q0Ihlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-11-27T18:31:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cae92ebd-1413-40e3-b79d-f38a445239db",
"author": "J. Brooks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViQIV7vnln4On8zD78E_CDX2rnOF1U8lPQsSJaNJ7ay3gokx8B=s64-c-rp-mo-br100",
"rating": 5,
"text": "Been here since 2019. Always helpful and very responsive. Mr. Viondi always greets with a smile and very respect.",
"date": "2022-11-26T17:22:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f8af1d82-8a43-408f-a3e3-ba3ee6adb787",
"author": "J. Todd Watkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVsT6TyASecKpbJiyVX0vlGpludaC8L1mnx_S6y7YEU35ZHKStOmA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Friendly, clean, and safe. I am very happy with the staff and facility.",
"date": "2022-11-07T13:27:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "b3efdd40-0ecb-4ed3-b347-a67cedfe90b7",
"author": "Cynthia Teasley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRzhc-jEHmavUZpTo5ZD02fviE2I70p9HukeOMr200ZHI2AA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-10-30T16:23:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "caae49c8-f1b4-46fd-8b35-126335c4e7ac",
"author": "Saedika Chambers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI60ci7vuau-9IXbKSqlIzJx3pod7dEQjbYN7OW7dKk-vnDvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sharronda was super helpful with getting me into the perfect space for my items. She’s patient and thorough. Thank you for making my move easy.",
"date": "2022-10-29T15:28:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6e777276-be53-491b-ae39-687f16ce6d05",
"author": "Anastasia Means-Dallas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsfA4W9JkJ9jo70TPR2Mo_AY9YsmpowqXLJ9YX6Vhggy7Xq5l_Pg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alex at the Sylvan Rd. was totally AMAZING! He gave my husband and I superb service. This is the second time that Life Storage has served my family and me. I can't imagine using anyone else to store our goods.",
"date": "2022-09-23T19:33:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c9a8da35-2c4b-42de-bdb8-11481efb8c94",
"author": "Franchester Gaines",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpFz-TFyUb3SCK0oWUkb-VVUFvngZn92ddA2zLw6bOfbQMjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sharronda was awesome an very friendly! Great customer service I would recommend anyone make or needed storage to come here! Great Experience",
"date": "2022-09-03T20:20:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "37902cad-3d45-44d5-b2c8-00b7e45cd726",
"author": "Johnnie Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2gJzif7oW0p3aj3PYcNerPU8Ka0UJlkqWzFB2nYY2dbX5tLpnQQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I rented from this location in Hapeville, Georgia for my son's dorm from college in June 2022 umtil August 2022. I live in Michigan set it up online and flew there and everything was conveniently setup. Clean, very protected location with cameras everywhere. Each entrance needs your code even the elevator in order to get to rental spot. The only thing is for some reason auto pay Neverending worked even though I set it up. So I was late one time because of that. Other than that I will use them again.",
"date": "2022-08-25T18:28:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "c6b7b2c8-a4b5-4c66-828b-bff12098ce35",
"author": "Geraldine Young",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgacs-NoQ_70x6RR6e12V8hFhoGLLSH0FhAMrc6F-iAanUGg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Everyone was amazingly friendly and helpful. It was very clean and everyone was willing to go the extra mile. And the security on each floor is priceless. I will definitely use again and refer others.",
"date": "2022-08-18T18:46:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "54efec41-ff18-4470-bb16-87be290d32ce",
"author": "David Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUf4ZiFnX3hndCJanhdvmVUB-apP04KjyLbgPAyxA45qsoJuTG8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was helping my friend move and this location is so clean . I never seen one so clean before . Kristin made our move so easy",
"date": "2022-08-14T17:45:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "46ddad9f-aee2-4db3-b7c7-04c9c323d9af",
"author": "Anquirvius Watkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwBERsC2Mr0eeXyP_QcJ9K3Dw1aZyZ3ocBrsb1DxyKFLzliQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great location . Very clean . Customer service A1 . Kristin made our move stress free and easy . Thank you Kristin",
"date": "2022-08-14T17:44:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c8077c3d-9778-42e4-9e0b-83092f171c17",
"author": "Sharenda Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXaBXB5QSQkat6__0sMj67uxilsqLEvDw6LGmZRRY9WM6GCM5hnXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean location . Kristin displays perfect customer service .",
"date": "2022-08-14T17:42:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f1be5f76-b3f4-4018-8232-118ed62b67a0",
"author": "LaTonia Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJB7-4J0I8moDPXqZsmPUcqmEluKMp30puVpJ9OESst4V0YRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love this place . The ladies Kristin and Sharonda are amazing . They made my stay very pleasant",
"date": "2022-08-14T17:41:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2eca8ad7-04db-471a-8fdc-b5273b753b01",
"author": "Robert Dillard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtvyMcAFJhvADWr-ylkRDovELJ4tKbVqWMVu8OA4Do7cl2sQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love this location . Been here with my business for over a year and the ladies Kristin and Sharronda are absolutely amazing . Clean facility and amazing customer service . These ladies know what they are doing . 👏",
"date": "2022-08-09T13:58:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f238bb9a-6fd4-47a9-8c64-5fa8a055f635",
"author": "robert puryear",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLubTJ2MTtfihgmsVcmUjg3IKYoPyFheLrYr4cvAlYOtimr8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristin and Sharronda are amazing . Very detailed and they have one of the cleanest buildings I have ever seen .",
"date": "2022-08-09T13:56:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e02bf909-65ea-4853-b109-6a06ceef78de",
"author": "Carlton Knight",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1G-AQ57oJCsKcUxXp_ULnXKVdeCC3f8Svz6KXkDTKx_bkbH4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-08-08T21:27:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "40112ccc-326b-4165-9084-4f6b2a84c1ad",
"author": "Marco Bland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjyz0V9RNO4ksYcDfUEFLxEBnGBvyhPLOXOrKmcAVCeJBX7RTO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome friendly staff. Sharronda & Kristin Rock!",
"date": "2022-07-26T14:29:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fc45fb80-53d0-42e7-8c94-6b653480b4a1",
"author": "Adamo Artistry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjVdAa3X52lEijiqy4-KwJFe0Qwnkx0XswWVUeZ4j0jYiEeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "If you're looking for great customer service and a secure facility near Central Hapeville you'll find it here!",
"date": "2022-07-22T15:38:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "af4a3a10-9e42-44bf-ab1d-8b1e6c33993b",
"author": "Skyylar Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNNsFVGmpjKpn18YbkJmSENIYX7XWAyLHlAxi9FIqujJVdFw=s64-c-rp-mo-br100",
"rating": 5,
"text": "lovely and accommodating staff, with unmatched professionalism. Love it here. Thank you Kristin and Sharronda for all your help. :)",
"date": "2022-07-13T21:17:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "07c312cb-fa77-4a73-9a91-939599db5aa2",
"author": "Latwanuia Henry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-srNTDGlvONpe-NXl82zrv8YqLAq3MHmtVTzkEqNgl482fNGG=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Kristin Sharronda and Arielle are amazing ladies . They have a conference room for personal purpose at a reasonable price . I will definitely be visiting here alot in the near future",
"date": "2022-07-12T15:42:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "dc4963c0-3c2e-4ac6-8f04-c28da87cdc42",
"author": "Jason Dowdell Sr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUd6xhSEzfottCYkGZOHXnQgOGTfgAQ2CE1p_bN-lBHMPhl2TCz=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Kristin , Sharronda and Arielle are amazing . I know I can make my payment online but I love coming into the store . The ladies are so nice and pleasant.",
"date": "2022-07-11T15:11:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5e3ebdb1-3e4b-43f0-993b-f6ee99405216",
"author": "wanda anderson omigie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUK6qJ7FH-WW43_2HchfL-AiwmhPCP0VrbD2_ouSqjOF5jrK_fs-A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The associate Sharronda was sooo helpful in assisting me with the right unit I needed. She was very personable n welcoming even with it being close to closing time, she didn't rush me along. I highly recommend this life storage because of the pleasant associate And how nice and clean this place was. Kudos 👍🏾",
"date": "2022-07-10T02:00:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "84a23aae-ef9e-4bd8-8197-a70834d9d9b2",
"author": "Richard Lugo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK18bttiGvhU54LyNkLFTlz_gTDMSqdNTsNBaYEoM8sVf3Bfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristin is amazing. her customer service was outstanding and made my experiences at Life Storage easy. I am so grateful there are still people like her who actually care about their job. Def willl recommend",
"date": "2022-06-25T13:15:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "cdaeaf04-b4e6-4a1c-a171-8c67cffe8be4",
"author": "Sylvia Solomon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJx0puaxaMmc0I5tRgxjb2qA937ei5Ooa4ypXP8Moalp6IH2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-24T17:32:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "12b79df5-9767-4ef0-ae10-e26f89b36594",
"author": "James Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-1xjhj_LxqCnDLXsJ2ZGRa18fpZJAL7xxpdA21o9qiLUVn-5k=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristin was very kind, courteous, and on top of things. The building was extremely clean and well- lit. This is my first time personally using a storage unit and I’m glad I decided to go with LifeStorage. I would gladly do it again! 10/10 would recommend!",
"date": "2022-05-19T22:37:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "94756cfd-6db8-4e67-90a1-4b834da4c847",
"author": "Jamahl Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKnr3gq1ujTq-k4PUj4h2I4C2hR7eYvlrYW5rqjHkYoD99dF1B=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristin Is Amazing her customer service and care is unmatched. She has made all.my experiences at Life Storage easy and I am so grateful there are still people like her in customer sales and storage.",
"date": "2022-05-17T16:09:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4aae9092-84f9-47fb-bb79-6ede3858cfed",
"author": "Sean Towe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvQuxK0t3KlG-p9k-PvDHm7nStPF_W-2jsXaJGK2F6IL0iOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I use this location frequently and Kristin is always very attentive & thorough. I highly recommend this facility.",
"date": "2022-05-05T20:36:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1918a3ee-9949-4137-bd05-0e2337cd57fd",
"author": "Ernest Ehabe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsVy7YbSb7CVXenUqkrrzo3bk5F1wznYFXtpJ51siBtUwDPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristin is amazing",
"date": "2022-05-05T20:32:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e64cd5f4-9182-4058-a484-6010f6413bef",
"author": "Michael Mayes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxmBN-3olNGUywTGAjNKFnZRA9m0Vu9JDmx5WXrqLGxvoGZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristin was amazing at unit pickup. She was courteous and very customer svc oriented. Kristin made this a painless experience..especially when you're trying to move in a hurry. Many thanks and much appreciated for her time and effort. M",
"date": "2022-05-03T21:18:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "a9094020-3096-4b52-b24f-7e9ef979d067",
"author": "luis aguirre",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoKeYtHZG2gPyeQ-NAceNMsB9CSgiSaALhrsLu0wZW1hmxgAJU=s64-c-rp-mo-br100",
"rating": 5,
"text": "This facility is always nice and clean! Kristen and Sharronda always provide great customer service!",
"date": "2022-04-12T14:48:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "4da1e2f0-398b-4b59-b7e1-4f6c0833078b",
"author": "Amy Crapps",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKv_GqmwQx4P-eGy2gfBLlBbtfyLkiYvUp0jrK_azY63M6Kzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sharronda and Kristin and this life storage office are two amazing young women . they are nice ,sweet young ladies. they always have a postive attitude and know their stuff . if your looking to store with life storage go see these two over in hapeville .",
"date": "2022-04-11T19:50:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6999f9a8-cf39-4fe3-baf7-d88188169b80",
"author": "Sterling Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUGIkdIyMqWSWfEHq55cBegpZldPg_ziAXsjWkjnwefrJmbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always a pleasant experience. Sharronda is very kind and professional. I definitely recommend this location.",
"date": "2022-04-01T21:03:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4cd10c7a-7d96-456f-8963-0ed2f60a8013",
"author": "Latoya Radford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4ZwVeCLcZXPRL_nG2HKPGDgC41J-_oqathTNK1AOCix8y6qk1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good customer service and very helpful, would highly recommend if you need storage space.",
"date": "2022-04-01T18:58:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4700c913-ab2c-452a-87d9-871c1c3d1811",
"author": "Destiny Norfleet",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCmjWCoVd5i9KRdvTpQ7h2z9TOUhuuJvHLvTQ1H8vLnTFatg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I loved Sharronda it was nice for her to insist me on getting my first storage unit. She’s such a sweetheart",
"date": "2022-03-31T20:57:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3fd6198e-3640-4e2d-8eec-d582883270a5",
"author": "john weeks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVp30vUJQS3oLiUE-UkTplFduUt5grKHR3JBcYrAU0mrHrT6Q8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Wonderful service, ladies and gentlemen!\nWhen in Hapeville, stop by and get treated like a grown up by Carolyn James.\nLooking forward to this locker because there won't be the usual yabba dabba doo that the last 5 had.\n\nUpdate: two years later and they still impress. Super clean.",
"date": "2022-03-25T15:03:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "59b5593a-77b7-4b09-aa16-6888c6de1f06",
"author": "RAWK",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWq5fK5FWGRRbheS9Syy_XaHRZbV9TMu2Hit8rdIQremAf0zSQEeg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This facility is just amazing friendly ,clean and very helpful! Sharonda and Kristin are so professional!!!",
"date": "2022-03-22T15:05:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1b346bf3-d15f-4d23-a52c-304466dbea24",
"author": "Khori Vargas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgRcQ0UIOvqi9JjSJHWsIpNDpRebb9HnR_D5SAr7fpLxvcGuhK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sharronda was excellent! Provided amazing customer service!",
"date": "2022-03-15T19:39:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b2219268-36bd-4a74-b2f4-0a4b86cbe5fe",
"author": "OFFICE MANAGER",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIp3iqifnVN4p-7Q46iv5BI2DovKLa2bw5uqDCwhkoW-2b8rw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2022-03-10T14:56:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d6e3853c-57f2-42a0-9748-2f0b85a03f61",
"author": "C Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJH3GgNrSOV8Pd02CBqK0xfCUsy-vCRLEDp-gdyznnDzavaNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always friendly and professional. I've used this space for a while and my stay had been very pleasant. The facility is always clean. Thanks for your service",
"date": "2022-03-02T17:12:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e19cd9b7-fbde-45ed-b4bc-78c0ab224f9e",
"author": "African Traveler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBoAu5cBxLuFzq6JQJEqa1UdW0ANrFlBQ6uIRMIPKlLv0b4Uq0gg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They got my transfer done quickly and my discount which I didn't know of. Very happy with the service 😀",
"date": "2022-03-02T16:55:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "101dfc53-0858-45bf-9ca3-0cbc71b6084d",
"author": "Jay Howell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfRrrX9oiV7J0C2EtYJ8aOFoYyH0bwKvS9tZ-SERebfm5ccA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I purchased the wrong size storage online and Christin help me get into a new one with no issues. She is awesome.",
"date": "2022-02-26T17:57:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8509d638-0fd6-4a7a-ba7f-cb82d0f05aee",
"author": "Nikki Culver",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhCJTFUU9gSeiWUwjQmuuJ5RBiJcd9cDroWUjsz-PXcy4ArUvI2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Location and pleasant staff!",
"date": "2022-02-23T01:26:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eab0d657-b3f5-4b1e-8e22-be727951b08d",
"author": "Delano Ward",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2TjXVp18c4PYeotV1UDmLXxXsPFVnsakdk1yh67s3YOyhrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "This facility is awesome the staff is always on top of it! Sharron’sa and Kristin are amazing!!!!!!",
"date": "2022-02-22T21:54:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "345f3afe-bf6d-46bf-9f19-c9a6f053f5ec",
"author": "Lanya Graves",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuBabNvigoJQmxDUFXoH4gTdWDycSiCuOaR509RLikGm6tFp8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-22T21:39:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8ed1e058-38ac-45db-bd34-5a988d240769",
"author": "Jamilah's yoga flow Shakir",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIUxp1DaWJw4bHRjGbOJbiwYESP_TPAOMS2Fh7PbVpV077Ndw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is very friendly and helpful. The facility is kept clean and I love all of the extra security measures.",
"date": "2022-02-22T21:39:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "f8ae1435-a4e1-4c41-a437-0a0807c44f05",
"author": "Timothy Cleveland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMJ_Lv8XkFQNFGdAd_LD9prwvl-1yZKmaHeehnuU_ao3USbOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility, Kristin and Sharronda are two of the best managers there .",
"date": "2022-02-14T16:40:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "dac79a4b-0d9a-4a99-811a-672fde70eff4",
"author": "G Force",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrcUwnlDJhJR8DKPAkA9kF8fWlnenHuaXYt8o19I5sHpqDXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is so amazing! Sharonda was very helpful very polite and patient ….. not to mention excellent customer service if I could give 10 stars I would. Would highly recommend this facility the staff is excellence always clean secure I’m happy with my service!!!!",
"date": "2022-02-03T18:53:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "c3b0e078-22f3-428b-99d9-e44de7435703",
"author": "HANDSONDEXX COM",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIg4iSTSxheRAUKrxkjkYMltbgncySGgADjKP4xZWd8zl1T5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-02T22:12:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ea13bb5f-e3b6-4a9c-9f1a-a9ce8c85ec5b",
"author": "Cody Boyd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3Cz6_8I4Hfy9S8P2YApkqAavedkL2Xkh5mFxepJu1CY0STQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Customer Service Greeted When u walk in",
"date": "2022-01-27T22:11:38.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ec062162-080f-47e4-92ee-88a72f85d25f",
"author": "Nikeja Calhoun",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVhGho6C_pQZPNRHllFgUSuYA6CJ1t3rgzINb2za7VDzSyHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-01-17T15:37:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8dc42cc0-db89-4e31-9164-7976f3ce76c7",
"author": "firoz gualmhussein",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbm2uqIA1V-4Yd4IsUifpQKm7vrF8OzeKWFX9N40kx4FMX3A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-01-01T16:30:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d836a116-73e5-41a0-ba0c-1f84c401d502",
"author": "Kpmc Yocc",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPSRtfXuFOVosgQbKROsQ7qRmnJiugmu384SDgNJadOQUABHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sharronda was very helpful with the upgrade of my unit size. It made a chaotic move day a lot more smooth.",
"date": "2021-12-18T19:14:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "49c82a53-eccd-4873-9e84-5b214c0cefc3",
"author": "Joey Burn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXySQw7BYmuSUO3pgus2slA-kxhCvO-iriDnY_ExPhrk_2yoz7G=s64-c-rp-mo-br100",
"rating": 5,
"text": "Well Secured. Have your codes. You not going anywhere in if you dont.",
"date": "2021-12-15T00:58:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "53fd89b6-1035-4260-8c26-a78c31c016a1",
"author": "Alphonso Richard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJ6KxfHVKfof_rRHsJ9BOZYF8PCg_olvUnc-uJ1vRVYpCLHZ2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer Service from the service team. Made us feel valued and appreciated that we chose to do business with this location.",
"date": "2021-12-08T17:13:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "28e965a3-8322-4a5b-83c2-6beeab22dca2",
"author": "Christopher Simms",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGKGIMJbkJJdwBxigZ733JOkV96HvjUuA_Aql-X_gR7ue-kg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, clean facilities, very safe and accommodating.\n\nWish the moving van was fixed (may be by now wasn’t this summer) keep up the great work!",
"date": "2021-12-01T17:51:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "17471255-5be0-4b83-8c04-33e862c8a85d",
"author": "Jamie Alexander",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUba2WW4yS_oc-rI8PaFlDX-Np6Wg7gmVxaR5J51BBNtJ89Dcx8xg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best customer service ever .... Sharronda ,Kristin and Tiffany we're all amazing . They had all smiles on their faces and made us feel very welcomed . Thank you ladies",
"date": "2021-11-24T22:26:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "bc57e90c-5ab0-4566-a048-ff317401af36",
"author": "Allen Haulcy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOVQ2c5pIoSA5bYI9kmVkKrwfuJ713P8-egpjqZasmbpc-oYp8aA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience at the facility is always amazing!!! The ladies Sharronda and Kristin are always a pleasure to be. around. Clean,friendly and customer service is excellent!!!",
"date": "2021-11-24T18:11:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ac488a62-aea3-4d39-b3d7-40044da8dffe",
"author": "Khalin Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnRqYF1nuLsWA-ICfGg3Fw4hnu-xzOpLv9QYTCXd9FBnwVtg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sharronda was very professional and informative!!",
"date": "2021-11-23T22:33:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e4920275-c84c-4960-bbed-5cad9ab38bea",
"author": "Teresa Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIL6WcNAaJGXf1dcRXOfEnrmrcQQ1n1JwK6_oxcRIchRVOZqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have frequented this particular locations more than a few times to pay my storage bill and I have experienced nothing but respected and honour. I have a Life Storage close to my home but the customer service is not the same, so I drive 30 minutes… from Smyrna to Hapeville. I first met Kristin L when I came to pay my first bill and she assisted with excellence and professionalism. I arrived at the store another time to pay my bill and Sharonda was with Kristen L. and both ladies were super sweet and informative. Love this location.",
"date": "2021-11-20T20:09:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "263fe5ba-ba10-4fac-8410-f7f5c5bcf309",
"author": "Lavesta Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxs0AADAZyRWNweupq0VCXhiexzmwPGIBeGsAbcG-xnc2xGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome place . the ladiea Kristin and Sharronda are so easy to work with .",
"date": "2021-10-26T16:18:43.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "43ebd4b5-c83b-45a1-a78c-3e1d55c0e3cf",
"author": "Lacey Snyder",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9F_h3FSenyr3LtKjl2mV_ETdTR8M6Y0MMP5i0j87fr6kseqjW=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Kristen was super helpful. She explained all the options to me and took me to show me the space. She was definitely looking out for my best interests and tried to explain all of my options thoroughly so I could make the best choice. Without fail, this company and this location specifically, has taken great care of me and has always been a pleasure to work with. I for sure can’t say the same about experiences I’ve had with other storage companies in this area. These guys rock and I always appreciate them being courteous and friendly and trying to find solutions. Thank you!!",
"date": "2021-10-16T19:33:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "6a260e29-c106-45ed-b2f9-318327ce05c1",
"author": "Qwanisha Traylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWV8twND1sugDs2LgxqFSZuyncYlNN06lakeCpvhDPpNI83-o3P=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristin and Sharronda are the best ! Definitely have amazing customer service! They got me right in and I am satisfied 👌🏽",
"date": "2021-10-12T22:00:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4d2b3a54-dd20-4068-9285-7a0a25108e6c",
"author": "Perfectlly Imperfect",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMzv-tSyj1OhcG22q6DEHLaEqtsuNAge0br5HIkhpUztycvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love this facility. Sharronda and Kristin are the best . This facility is clean and very secured . You will not be disappointed. I know where to go if I need storage again in the future .",
"date": "2021-09-28T17:30:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "neutral"
},
{
"id": "0329d600-62e0-400b-befb-f869903083ce",
"author": "Umajesty TwYLYght",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXFHRhV8eZX0AwBH2QNq0TCqNAJc3n17ckapvaoZNUesWjAEELL1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had a great experience over a year and some months with the staff at this location. The customer service should get rated 10 Stars, instead of five for the professionalism cleanest facility I have entered!",
"date": "2021-09-08T14:09:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "61986f69-d698-48d1-8eab-1c14a541129e",
"author": "Nasrah Annor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuwwMuB_K1LRA6AwYPY48QIAWCnH_fXTCyXvoiP-Ok3m8z4_vp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristin is very thorough with information one is needing to know. Feeling very Welcome ti be here with you all. Thank you Kristin your welcoming presence\nBlessings",
"date": "2021-08-31T15:15:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6b49da69-c9f9-47ad-95a2-b4375db4173b",
"author": "korri curtis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhvK5KPmGAXaNU7AQBvS1Qvj0Dl5gsmKMIS-DIxiCMshHO81jF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Kristin was very helpful in getting things switched over from my late father’s possession. Thank you!",
"date": "2021-08-21T18:18:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8c61cc24-d3e0-45b3-9c51-38f7f61c7e57",
"author": "Frederick Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4mjubNawfIfEamaAT-KQbPa5Tcrqubm75ZsT8clvAyr59Dgtq=s64-c-rp-mo-br100",
"rating": 5,
"text": "I absolutely love this place, have been here since it was space max now life storage, I miss the old store manager, Clyde. Kristen the store manager now has gone above and beyond for me.",
"date": "2021-08-02T21:06:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b2bcc7c6-3937-46d2-9c0d-9d38a7ba17d1",
"author": "Johnny Bethoven",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnI8QbutOoJMzTDt-vh7_PXwQFlhJhxNxmlmOuOGe1Vccw6pFd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristin, Sharronda, Elicia, were awesome. Great staff, clean building, clean bathroom, friendly service. A\nHighly recommended!! Wish I could give 10 stars.",
"date": "2021-07-23T14:51:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "49a1424f-7f69-4d20-ac5c-f01826e14d14",
"author": "Darnell Byard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEb1I4oF_DLS-13pchApTK1TC6HMCRj64IqZRCS3jNPoja2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-07-04T16:01:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7f1e9dda-deb4-4b21-b71c-506057d625a0",
"author": "Letitia Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9c9QXHHfZncMGEbAGiTh34P_8A3LTSHuIHH7GGDKoMIgG_vDSXg=s64-c-rp-mo-br100",
"rating": 4,
"text": "The BEST experience! SO CLEAN!!",
"date": "2021-07-01T00:04:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "ad869516-22e2-42ac-b8c6-86328bd4dedd",
"author": "Damali Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsx12wbyaN-1Ls7okVOEbKywd-8WaKB9QdUn6-BTQeWujsfbhG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service!",
"date": "2021-06-09T19:27:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d110d524-1494-460d-8812-0a526af0b55a",
"author": "Joseph Collette",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNukub_izpoOdKc8ddfJlcPTyMLttBwivOAEyz_OHJ8MyhN9c=s64-c-rp-mo-br100",
"rating": 4,
"text": "Fabulous service!",
"date": "2021-06-09T19:23:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d9b77789-49b5-4084-9bd1-599cc0476f91",
"author": "melinda hall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNG1hHvKTcyao_5AIqgNaflgoUGvZtLTnymdFNcH5WlPNIzBo6hQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I definitely will use this storage again nice, clean, & safe",
"date": "2021-06-09T18:24:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "83b9ddac-e661-4424-8b1e-a9d7803c6b16",
"author": "Iso Diallo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGhOB32KPocMc0yz-GDAyQYEvqI8NuzyLP_ADhwDUvbingXk8=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is my 2nd time coming back to this location .Kristin is outstanding as usual . Thank you again",
"date": "2021-06-02T15:29:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "265d614f-e0a8-41ee-8725-afd181686a83",
"author": "Mari G.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJRe-PDKDWLLgGgYn-nmCCyxuoCT2f2jTMAYTTF2G-74r4CA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I don’t remember how to spell her name but Kristen was very very helpful and made sure we had all the help we needed! She really went above and beyond! Thank you guys so much! :)",
"date": "2021-05-27T23:25:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "10010136-b625-4fa2-be25-6d0392a2905f",
"author": "Derrick George",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCQSTnTqRytr0UzAS_0jFNd_cBe7RtiX51w_5UDjBpFCIvtmk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Love the location . Kristin is amazing . It’s clean and suitable for my business needs\nKristin was very polite and informative .",
"date": "2021-05-27T16:36:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "15670d22-5cc4-441f-ac06-62a27c0eada8",
"author": "Linwood Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJQP1vY352bYXfUdhlaiECxQIloH08_-QEVn5iX0uYjAJKqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The place is clean. Customer service is great very professional.I Feel safe renting storage space",
"date": "2021-05-03T16:59:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "810e5194-48e1-49fa-8779-530060f3a12c",
"author": "JulietD Bacon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQ1UAnUmJ4cyV_LJNgf7r6tO_KKwW3jt6c4D1kTQJ3djXr9BN8Kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding service great personality was very helpful in explaining all the information keep up the great work",
"date": "2021-04-26T13:50:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "44d43ea5-9609-4743-b688-94982b437be5",
"author": "IAmDanielMoore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLm8Ky2gCXkMp67Ird1VOt5wvP464RB_SGfjlWIcO6tFlE95Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "EXCELLENT!!! I have been using this storage facility for only a few weeks and it has been incredible. Very convenient, the staff is EXTREMELY helpful, and I feel my personal items are very secure.",
"date": "2021-04-23T19:33:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "70a24fb3-e08c-438e-8e8a-fa653870c73b",
"author": "Harrison Tait",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKG6r9wasINaeFHt-H52fT63e2lilomjBkjcfEwpwvKuhz4ew=s64-c-rp-mo-br100",
"rating": 5,
"text": "Sharonda helped me and gave me a good deal. Thanks Sharonda and Life Storage",
"date": "2021-03-30T15:26:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3fcfef08-2395-4d35-90ce-4f07aeaee776",
"author": "Terri",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGwzIJ_4VdDAt4mscPOFD59E6W6omB1tWYvxQb6wcfbFk0Dw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-03-09T17:56:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "523f90f9-5918-4b3b-a0c1-d754c5a6face",
"author": "Francis Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAC_VOhqsj6hQOxrGUyegdjLrz4VgQTpFG2JDXY8L9Zzo3Kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good and clean., safe",
"date": "2021-03-05T02:03:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "7758963c-4c04-4e8d-b7ba-82222f183b19",
"author": "Golden Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWM2haMRHdTbcA5gHJjlGd21G3UVSwm-rnh4l7TR8bYVYXEyVEo=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-02-24T19:22:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ef9087f8-d2ff-4093-b23c-7910d6c3c776",
"author": "Jopo Mak",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9Dn2hMem5sL6de9sojfz8KNg2z3npvq34zy0Cwx52XjTEgg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-02-21T21:22:20.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "19ba3b86-0bf3-4078-9b7c-0387d6732e74",
"author": "future",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX28Is2w00aqiRNIM9rWHn1l5R2-P3Ylr_0kvVYM9sXriaBdNOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to keep ur thing at very well kept.",
"date": "2021-02-21T05:35:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f6729318-6867-4e96-a3d1-582f14e2fee8",
"author": "Pamela Ganny",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuWzpycWTP4AmBQBx0QiHfNlEGLatdZV6J2skbw_xKeoavvw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience with Sheronda! I’d DEFINITELY recommend Life Storage for your storage needs!",
"date": "2021-01-31T20:13:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3fd7378c-4b1b-4dc2-b70e-4aa2763f0484",
"author": "Cor El",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMwGyfkEBRpqPKLlbjTyUBQNlPPgeOtWBlBEWxrkKmolUbgcYiKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Associates were very help, had a great initial experience",
"date": "2021-01-13T18:13:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "739a905e-5c73-4d9b-ae26-6da675797acc",
"author": "Dege Alce",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZywCHP36fZmHqLKSvZFaVkEO_fftkM_F986oHmdDE6v5U8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience at this location. Very Clean. My moving experience was great. Thanks to Kristin she was very friendly and very knowledgeable about everything. I would definitely recommend to friends and family. I am indeed a Satisfied customer.",
"date": "2021-01-11T19:31:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c4fcca15-7c8e-4214-9bd7-af9a06aae80d",
"author": "Gnarlybabe13",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9AliLYY9-EEZB4xFFOVStJ_gRWmV4a8hOWfxA79PCTy2pNQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice place for storing things",
"date": "2020-12-27T15:29:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "faa5826d-2fe5-4b81-aa48-a5688b4952ea",
"author": "Young Spazzz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXA1EhgQxGu6TlBoqbvKKBIW2FVst2K1FDSOPVImYcoU9sdAM_-=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-12-24T14:38:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b2b0f6b9-d5d9-45e2-84d2-9117cd82dfe5",
"author": "Miles Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsSt-exlXbjJC7wwNH1UmYtPvlqE1yjImV_uWm_CqlY386lg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service!",
"date": "2020-12-02T19:15:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f9f0b1c0-3cff-48a5-8f7b-e88fcf037278",
"author": "Stephen Littles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYY3qps-6axNfoMPU-0d18RO5rkEvd1jTna1dhwA5lfRx5qg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Kristin was great!",
"date": "2020-11-30T04:26:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "42193822-31c0-439a-a996-adf5f975a0a2",
"author": "R. Reynard Welmaker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX3XNGHaFDiQuWKAqvOg0M6092yeJENRj8c4ZFZo4V7AVjGZqTh=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great people",
"date": "2020-11-14T07:25:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "bc1a325b-bc1c-4ad5-bed8-244a2069d209",
"author": "eliezer Alce",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIai7-9JQtJ3knE2TaYqTnhD4skhbT8XHo_sx4Dgo9Ab6pWQA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristen is a good person full with energy!\n😎😎🥰🥰🥰",
"date": "2020-11-04T16:30:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "dfbe71cd-d5a2-49f8-bdc1-58676fc30c7a",
"author": "Gonzalo Valdovinos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKpi8gm9-wxJAZAMoF3o58Q0GOaHbZ1wlxXoTnyHymkQGg7A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-11-02T17:03:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b8c8f6af-5c7e-4684-8427-0a5d5ffb087d",
"author": "Jewelisa Blanks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKfUUQxKF5G9DcvmNn6aD8UMBCs9RgtrZZ-9us_g0q3TGaYA=s64-c-rp-mo-br100",
"rating": 5,
"text": "We absolutely love it here. Great customer service. It's always clean and secure. The management is so accommodating and friendly, they make us feel right at home!",
"date": "2020-11-02T04:40:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "a4fce4fd-7ac7-47f8-b2ef-9be28dc2a553",
"author": "Thelia Stevens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoMjZu4Mc-VpX_p7ZL361l1qRg76AnlpjslGPj_4dsHQm7ZFCH=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I am so very happy to have found this storage company. The customer service is excellent as well as the ease of placing items in the storage. They have dollies and carts available for your use and the 24 hour security for your belongings assures your valuable items are protected from theft. You not only need a code to get inside of the storage building but even to get on the floor you need from the elevator. My experience here is much better than a previous competitor who shall remain nameless. So if you're looking for a great storage company, this is the one to use!!!",
"date": "2020-10-31T16:23:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "cc2bb52d-3aea-4456-9fa2-f8c7c1a1f0b5",
"author": "Sally Cohen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWa-WW3S6b7OCrnNWWMjqMCWRZc6mGUx0Bthqk9UAeaRsIsZWsB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Service! nicely kept units.",
"date": "2020-10-29T17:22:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2818e37b-e3ec-413b-93b3-91a206b871ed",
"author": "Karen Pilgrim",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeFUVx2CBR2HX24XMqK52hCJdcoKDk8OrYjyQbjXzZddhXeAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ask for Sharronda she is amazing, patient and polite. Best service under stressful circumstances. She made her business to make my life easy . Thank you for making my day.",
"date": "2020-10-29T16:09:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f9ed660e-e13b-4a26-921e-fc5e1de9021f",
"author": "Jasmine Spencer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBJD0w_HL1PmUjmvAQbmljVhcN3HqfAYQZCtNZcOkwicldlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I got me a storage at this location today and Kristin was very friendly and very knowledgeable about storage. I would definitely recommend to friends",
"date": "2020-09-29T19:48:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "865e3010-a6c0-4c3e-abae-88f479caf8b0",
"author": "morris giles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBfsewlDKXluzmV3OCrhthNZcLKvKDo7INgVQdVa0fs5u7Uw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristin displays perfect customer service . she keeps the facility clean all while keeping customers happy .",
"date": "2020-09-18T20:34:45.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "129ac122-8be4-43b8-8000-54c2047da3d2",
"author": "E Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwfaKSkGe5jbp5UczEiucRrPwc1zf4yWEMkEBF57-MfUdddw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-09-07T16:20:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7ae4bf1a-2e7c-4400-bef6-55b2a79e15b6",
"author": "jimmy ware",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0LWyO4iC7aLcNx0Iuv0xPNuSHqZdMNMQs1PBKEGZi2_3ZIc26=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-09-03T17:41:40.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "47894739-79b6-4330-be76-ae92e1e91d5d",
"author": "Antonio Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXey1owmdkuLkS9cVQSnALs1fmrfBYhes-d1SMDeKy_H_GGR7Y=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-09-02T00:05:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "20fda642-b288-43be-acc9-b150b77b3c53",
"author": "Venus Desamours-Simeon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWT7xAaocCoplTx6cccSqPI50zpMfGQ1yBUdM7gi9H0JM_WCPHmqg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The facility is air conditioned and security code entry.",
"date": "2020-08-30T23:25:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "3f234bb0-f262-4471-9334-ca47b48ac9b1",
"author": "Sherrika Lynch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3klkerYf1nZWhTBMHnn51n_QzCt4RN2euUmsWtzh4QthbwVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms.Lugay helped me with all my needs ..I feel so relieved that my moving experience will go smooth.",
"date": "2020-08-28T22:17:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "66c82f6d-26fb-48d7-8660-3c47bb4eb873",
"author": "Lee Wyatt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWnynQA3E1aAIP2grd6qxvsuj32oBT62Uc8tea5BlyrUnwDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Transaction and service exceeded expectations.",
"date": "2020-08-13T15:43:15.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2d7d8988-7a2f-40a9-bf3d-901a6d92b687",
"author": "Leticia Togba",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVunH-hcSVDid1OAdKiQstDhtenXHd2dvLPKq1Csoq-wNRr1lY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kristin the Store Manager was amazing! She was efficient and professional. We told her what our needs were and she quickly identified what size storage unit would work for us. She also was upfront about the prices for the different size units, gave us a quick tour, showed us an example storage unit, and got us taken care of. The facility is secure, extremely clean, and well maintained. They also have flat beds you can borrow to move your items into storage and storage supplies on hand for purchase.",
"date": "2020-08-09T16:45:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "51df37e2-2744-4d13-be93-618dccb9d626",
"author": "Jibril Wilcher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAZA5dKs9HAU1HYyC-Z72GX_bXR7b6PgW6rhdCHrdKVY7CDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-08-01T13:41:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1f752e13-89ba-49e3-ac03-bcb7d98b24c9",
"author": "M Patron",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIh34pzlJbP7_CmQi3y8hRCXQtlyaLov2lOGVsqx34XQwAyEg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-07-29T19:05:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5d6156dd-0d39-4a03-9a77-705b9dcf12a2",
"author": "Lauren Bean",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV54nmC2AbIGaaQIK5uEWtfXNKbNnzRgdjFKHM6-FsAMgiRtUXi-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer Service with life storage was 5 star. From the representative on the phone Juan, and the 2 Kristen’s at the front desk. They were very informative, answered all my questions, had options that met my all my needs. They take the proper Covid precautions and Highly recommend.",
"date": "2020-07-21T16:30:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6365800d-765d-47dd-b735-b8325d2c89a0",
"author": "Kelly Monts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoSIv-nlS0B2Od5_eWveyJeGbVd5z4wl0juySIKgURFL_Md1ce_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-06-11T17:34:23.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1902ea84-8493-41fb-919d-601a4ec34064",
"author": "Tavaghn Monts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhE4HXSzc1VErQwQEplRpCwGh7aICCmpSEqeBEX7wNQLaFKXdI6g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-06-11T17:33:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5ef31455-16a8-4253-b5c7-12387e8d5846",
"author": "Alexandria Price",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeeJJUojKN5iV14qMNtTPexS5eWwHPF6LMz9Cj9Qf6BR36Vg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good ! First time here and love the place ! Very high security and I felt comfortable, the staff makes you feel so welcomed .",
"date": "2020-06-10T20:39:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "54e52757-cbc1-49c3-961c-d12730f46998",
"author": "drama queen tt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWU6wdrH5tRFB4RbLeXHHkkOCxRoycfOAtpo6503ylpdO5Ncm4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Came into this facility to help some one move in and had the pleasure of meeting ms carolyn she was very professional and knowledgeable about the company and very politethe place is very clean and well kept this is the place that i would reccomend to any one looking to store their stuff",
"date": "2020-06-01T01:46:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "86bf28c3-c4b7-42a0-80a6-a6a4ef352e35",
"author": "J B (JB)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkRgwVZCnK0o3ucPLeZDLYNTEDasuge6YVq0xlHRZSKwTHaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-05-25T16:31:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2f211e7f-1d56-449e-805e-22b3c7620664",
"author": "Alexis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIe3wx0odXU1lXcUZ90s-E8kepkrtk9qHikrpqebay9DDj2UQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love this place ! So clean the staff I meet were really nice and helpful! This storage facility is one of the cleanest I’ve seen from the units to the bathrooms I’m very satisfied!",
"date": "2020-05-23T20:16:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "38c7eb0c-26fc-4ad7-a8d9-1b0778f59f7a",
"author": "Lesley Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXYMnC9vyCbWpB8mWSbftU2y5fYxucUvmtDNE5D_jX7JhPRBE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and Carolyn even stayed after closing to help me!!🤩",
"date": "2020-05-22T22:09:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7d892e5e-5e27-437d-8fae-a0c874894b4d",
"author": "Jason Grier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZEz4CBNPc00nsSPT2PcOnGjDSJXGqSb2hUCqyJ5mP2H9nsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carolyn was a big help and great deal on unit very pleased",
"date": "2020-05-21T20:25:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "ae69bd64-d37e-423a-8840-8fd4061674ca",
"author": "Rockit's Mom",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPJJhv1SUXThRpfaBDuGXUm8nzID9lvtwTYIB9563JuGZKAEZH=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love love love this place! Every time I walk in Ms Carolyn greets me with a smile and a wave. The place is super clean.... I mean SUPER! It really is everything I needed to help start my business at a time like this. Highly suggest Life storage...oh and all the things they have available to help you move stuff around is awesome! Love this place!",
"date": "2020-04-16T22:00:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1d5a1a7b-d85a-4011-b51d-6c636ab60e02",
"author": "Jechory Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIIcvBl-uDroAbgRlpKGT9XAnP9xHRnFJOpGTnduglX_bD-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Life Storage save me help keep my personal items from Being Spread around. Ms.Carolyn was a great Help with perfect customer service.",
"date": "2020-04-16T20:15:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4f6c7669-223c-4e92-9e13-9323603b8672",
"author": "K Michelle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLOF0dv-24SH3LetUqRpSAjneUCx5KxUPpm4TydRHu3B5VYLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carolyn has been fantastic!! Super helpful and I am so happy we chose to come here. It's spotless too!!",
"date": "2020-04-09T17:46:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "78147bec-fcb3-4678-bf40-f23b0a9584f3",
"author": "diana elliott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnZL-0boFAZEg5iXpXU5_7mEhcqabgQ0FOS16UNOCfMJlGbM85_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean facility, any size you need at reasonable rates With elevators😊 Inviting customer service!",
"date": "2020-03-31T21:49:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "3f993025-e576-4285-b652-e0673a78af55",
"author": "Grg Transportation",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7iH8Sg81ZWA3GYxFLa5KXRPM2QSD4zyHi3sNVk2bm2VRRGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-03-28T17:54:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "bdafe702-1a05-445b-aba5-01f6c2334442",
"author": "Mya Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkNHHlE-BDxbbew9h_PUpDEapUYgZvw0tt3H4ckQ6_UtkaRsGG=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-03-28T17:49:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c26377e9-49ac-4a4e-9441-ad23a8ad0c0b",
"author": "M Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKVpeSnEQBNRLbYpftUVMm8FVW460dSctV-shTKH8wOO7q6wQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the pleasure of working with Carolyn and she was awesome! Super clean facility and a helpful staff. Highly Recommended!",
"date": "2020-03-20T19:17:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8a55f2f7-e291-4735-b9eb-2e31d8de2638",
"author": "olen phillip",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuUs41mMGccX48BAamJJzAPtk1dwG1ub_T-wxzDOqVqiBwtgs=s64-c-rp-mo-br100",
"rating": 4,
"text": "Nice clean and comfortable employees where helpful and friendly",
"date": "2020-03-14T21:08:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2b30e03a-3a1e-48eb-a987-5299b88691bf",
"author": "William Copeland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzBl_kE6MZnXzxd3Bz5ctM_lb-9wfjadu1d1pi4xdPrpXryZ4P=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pleasant friendly",
"date": "2020-03-14T12:50:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d2792779-dc0c-47f6-809c-cf7fe8bc65fe",
"author": "Troy Lee Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4HZuH1O-R_NRpubwPC9WLgddbNBGIlVy69f5oZcBYEkF6QPwO=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This place is amazing I never seen a storage place so clean in my life the location is great and may I add the staff and the manager is amazing I actually came for a storage unit and the manager went above and beyond to satisfy my needs to make sure I got the correct storage size i needed she was very adamant and was very thoroughly about discussing my stay I will drive from anywhere just to come to this location just because of the awesome service that is provided I never seen a storage place who cared so much the way that they do I recommend anyone who's looking for an awesome place to store there things to come here it is better than any place I've seen in my entire life I felt like family after leaving omg so amazing it's like it's my bday after my service this is a day to remember 😘🥰😍👍🏽🕺🏽🤸🏽♂️🤾🏾♂️💯",
"date": "2020-03-14T03:55:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "f0c48c3e-201b-4489-aad2-83fb33761365",
"author": "Zeanna Dickerson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSS1B98EKgNIHz4FQfS0cI72qtCE6Ablvl599421cVg8lkA5l2nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Carolyn was very outstanding!",
"date": "2020-03-12T22:19:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9a7868b0-6705-49a3-8825-5fabdf799641",
"author": "Sean. 2gucci_",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtj6H7xdKHbRj5sC3pqMleBmReEVo4_R97p_S6EBOCi2-WTXKq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Carolyn is very nice and provides very great hospitality to customers and personally me.",
"date": "2020-03-12T22:17:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2e28c08e-f2d9-4dde-9ca5-f92a49bb1bec",
"author": "Optimus Prime",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVHqomiC7hTFbvDuYsVfB8TjIlSO9C_xg76uTvdt7HXyqqANA5=s64-c-rp-mo-br100",
"rating": 5,
"text": "The hospitality and service of Mrs. Caroline was impeccable !!! The office is always clean!!!",
"date": "2020-03-11T21:11:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "8cf98993-4470-40e6-bbd7-b140e283f5da",
"author": "WMae L",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXK3YC_GC1mdteUP2gcxI8LxI8tCjCbSDmszn1SqeTBLXjk98GPFQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-03-03T18:49:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "71c568de-9ec5-460b-8f88-6383306a1dfd",
"author": "Nola Von-Shaggin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXD78YW19ykOOa5FZxuDSBqXynDgFsIb_SQ_uE_MhDAOjqqV0vs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carolyn was helpful, friendly and professional while walking me through the storage process. I will follow up with a review detailing the overall experience later.",
"date": "2020-03-03T17:48:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9f4d9a5c-0ea5-4069-a8f7-6358acd45aad",
"author": "Justin West",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKbIsN_OG5pPG7li5t5lMCB9JkuYWZ8MqeHs2Ti_4x46-Im-plgg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy to work with. Clean, easily accessible climate-controlled storage. We were very happy with Life Storage. Carolyn was very kind and helpful as well! Definitely recommend.",
"date": "2020-02-24T17:11:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "6e0088d6-f82b-4710-a741-e3f0f3fb0eff",
"author": "Mrs. Dana M. Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEk6gfDCrf0clKf8T8RG28k7VZ79H8UKsCn_DC1SBCCvXy3rL17g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am a current customer. Carolyn located an additional unit that met my rental preferences. She was professional, polite and polished. Thank you, Carolyn, for your exceptional customer service. I greatly appreciate your time and patience.",
"date": "2020-02-22T21:06:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "11e2b1f8-98d3-453a-8e89-a5e2415f4c5e",
"author": "Mykia Welmaker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGX32ZDdHwdgIEX6DufmLpLVuT4CRT_I65UBymGSTM2DaiObw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carolyn was super nice and very detailed and professional! Very informative and helpful on every way. Made this part of me move SUPER EASY AND NO MESS!!!!",
"date": "2020-02-22T16:03:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e8d5636d-a28e-4e90-8dc7-103b70e48ec8",
"author": "Andre Morrison Sr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWM6gJNXdiMocqTEj94-Um2KsPYzAvVfchdtcM-kWnLH9xUrbF2=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-02-21T12:14:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "56ed5956-10b5-475f-8191-e731d960cb6a",
"author": "urban foodie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEiQ88c0UEK8tk_fSVTOnCWjQKZvd6infDGyBWR6p8_k90UW4s=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent customer service!!!! Organized and clean environment.",
"date": "2020-02-19T03:00:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "4dc833b7-6796-4d78-8d96-a0c5412bcab4",
"author": "Tomeakaco Peete",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBPXV5SFsHLjhBJv52KU0tQX9aoZtMHJoUGx7ZmDQQM1RiPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The visits was wonderful...Thank you Carolyn she was Great!!",
"date": "2020-02-13T16:23:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "a96f1abf-3bc1-41cd-9608-4c6c2aa8cb43",
"author": "Dexter Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEy3CbWsbomDec4bUTQpthJ16GLCKlUpFhb64DNFt-jJzHfQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lady that help me was very helpful. Love the service",
"date": "2020-02-13T15:07:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b8557ba4-5ff9-4dd0-b4bc-c963a98bb488",
"author": "Kierrah Cullins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWS7mbqRSGzKR9UzcORH_hdWRUcL92sOW-XXjY5tLeXAn9vp3Ma=s64-c-rp-mo-br100",
"rating": 5,
"text": "Service was speedy accurate and the young lady made sure she got the best unit that was fit for me.",
"date": "2020-02-10T19:04:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8383436e-5daf-4895-b4a5-656f64814120",
"author": "Ashley mckey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIoVL5-V6aPW_EjqfHLfZL-Fn4U0ONX4L1XOIwDF5qZeZ63w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Carolyn is a very friendly person she has a great spirit and attitude. Always helpful and friendly. The facility is always clean. I would recommend this location to anyone. I think she deserves a raise",
"date": "2020-02-08T22:50:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b49a4948-c85f-4f75-9d79-5f561c0c4957",
"author": "Tez H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXu7j6iEhI29b90reUXH8Icwi0bOP4ESL1FOx72It9AztgRzlfC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carolyn James was great! She was very helpful with getting me settled with my storage. She is an asset to Life Storage!",
"date": "2020-01-31T21:07:58.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c5cca07e-e646-4d27-b396-0f20aac4f34e",
"author": "Derek Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW43hMAlmQRCiDX90SyHy49LXdbf0DBXGTNnKcYjJbc5vWFvGNIqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-29T23:37:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7d0ffea9-0331-4d35-bd1f-3b99870cbc10",
"author": "Duran Goodyear",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgh11oiZYsns2DN6mIum2cCbMNLBieeGRhKcw97_UPFKw31QA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Super professional staff. Clean location.\nGood access to your space.\n\nIt's the little things... Once when i called, I left my name and phone number in the voice mail. When one of the employees called me back, they had already brought my information up on screen to be ready to discuss my questions.\n\nWill absolutely use them again in the future if I need a storage space.",
"date": "2020-01-27T20:37:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ff1649a8-7e44-46ec-91fe-ce0e9a877da7",
"author": "Isaiah Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKe5kk9UUzLbFXoXa3clQYP53kXFFpmccJnWabYd3gupUrBrQ4s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service",
"date": "2020-01-22T17:04:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f61b0170-615e-4223-af74-371e62952e86",
"author": "MChillin Jenkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKarqyGENrB5Y4vsExiY9DheBfRfMESsTVDQqr8bMPD-P7Z5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-01-18T17:40:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "41a568ef-88ab-4498-8987-68c18d9450a9",
"author": "Xazia Reynolds",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVenYmOrnhjJylxTf3_HT-id4bkDJTAZE8gjv9ed-E_04N_SgE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super friendly and helpful. The facility was extremely clean. Caroline was super informative and answered all of our questions and concerns and made sure she went over everything. I definitely recommend it to anyone looking for a storage facility.",
"date": "2020-01-18T14:58:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8ab41b3f-6c41-4b4b-aaea-557c4671def6",
"author": "Czara Reynolds",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHrKeE0pHtfHHgytQmgcEw7ahOoGg10lCSLfwnolkj8qaXPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super clean facility, super friendly staff, I feel very secure leaving my belongings here",
"date": "2020-01-18T14:49:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "52a91e5a-edb6-438c-9212-feeb3df5f01f",
"author": "T'Aire Foy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJpR-8oqWtl-I42w5xAvrmAk8vXrWmaoPELSvkDXL0DASPhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Only Word Is Excellent",
"date": "2020-01-08T22:30:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b5ca072b-e412-45cc-98ba-4818a86a637e",
"author": "Stacey Aguilar Cardona",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5U8lQHSRK-slDivWNzArR25_eJhQ02SWWjkWKDXjK7-knet-JFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly staff. Loved my time here as I would come in and be greeted nicely. Will 100% recommend.",
"date": "2020-01-05T19:25:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a1ca076e-c975-433e-a060-458fa6f8a29b",
"author": "Omar Crump",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMiNJ714NmU4gJxjPgYgzqb8etVgfNnpDmWdx8etSY-LgJIuID0w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-01-05T00:15:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b2dc5f39-6464-439c-a6e3-85908b6e9a9a",
"author": "Vladimir Negron",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVDwa7aTGICXKkdkj2wwjEVJL0fjyyny_TBQeDobm4gCLGeayKBQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Carolyn awesome customer service!!",
"date": "2019-12-28T20:25:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3feadf2d-dd00-48b9-a324-d99128efdccd",
"author": "Brian Bettis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgcVcyjExCchRjJ1LnERjKslo3AUCbHK-uGRp1Kqh20I4bt8k=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful facility, clean, and the staff is very helpful and accommodating.",
"date": "2019-12-23T17:57:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ac05dfac-6323-4d00-bf87-204451410d0e",
"author": "Thomas Kirchoff III (Trey)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKR31dGXWunq2yx3to6d2AGkViurcu5_lQT2E-ojpVvPbW7D0M=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome Experience. Very safe. Easy to book online too. Carolyn was extremely helpful in getting me set up and showing me the facility!",
"date": "2019-12-19T19:20:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a45a2b42-6dbe-4de0-b70b-d263e434c9f8",
"author": "Jim Applequist",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUiYdZPpei4CpzM-S9quCgyzUz8TuPxdflUha3Q3X3CL4J8w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-11-21T03:07:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6c91863c-bf48-4593-aa69-48d3c431e17d",
"author": "Herod Oliver",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpKo6GFruIbAPqLMMZnQH9hbiUveQWDp3A9h_8U_zMz6iRcybs=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Place is very clean from the hallways to the bathroom. Staff is very professional and courteous. That alone is worth using the facility for my storage needs.",
"date": "2019-11-07T21:40:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "db0ff4ef-8b31-410f-9f06-86c83db1f5ba",
"author": "B Holzin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNIFCyT9_SRpN1qPzL38FzCm8ilsSDqp9GTCyln560uhqbAsKs=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been a customer for several years! This location has the nicest people who always provide excellent customer service! The facility is always clean, smells great, and plenty of carts to bring items in and out of your unit! They even have back up carts in the event it looks like they are all out, just ask them at the desk and they find spares for you!! I would recommend this facility and it’s location to anyone who wants easy access off I-85 in SW Atlanta!! It’s right near the airport as well so bonus!!",
"date": "2019-10-26T16:33:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "5c896e4e-5a78-41bf-a431-80d762099f09",
"author": "Jones Lang",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhpMKLryAPu4FLmjpFPvd201RdfZVwvU663NgncEUkU3NogA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is very nice and convenient to my home. The staff (Mrs. Carolyn) was extremely nice and professional. I would definitely recommend to others.",
"date": "2019-10-25T22:40:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "87d96f27-ac02-4175-82b4-f9cfd8525c22",
"author": "Darrian Rowe Sr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURZmjqCkyhr7E9yYRSrwZRId-BA4h7b-kjkuAhTPBh3Rx53FX5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility warm and welcoming staff fair prices and very sanitary I’m glad to be storing my belongings here",
"date": "2019-10-10T17:36:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a623dc5a-bbbb-4e64-ac0a-9ac5160910ce",
"author": "Sonia Villagomez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhhfjufGGcd275z6vBFHAfVAcBIItnOMtKPq11jQsGn_o7TQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The most wonderful management to help me out give me the information . Doing and outstanding job The place is very clean I would recommend this place Thank you to the management team",
"date": "2019-09-28T07:51:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "13fb56f7-4998-4dce-9046-44ac915990c6",
"author": "Jonathan Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXr9smDhjlH-QEeJGAPdzlAwKhJEpCrotLzs6CCRrQf_1_hRJTc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice and secure",
"date": "2019-09-21T18:09:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "e0835f14-2561-4ccf-860e-53459596b8ea",
"author": "arnesha b",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDaeXm4_60Zx0KeMQS43DENgltL_7WU6HRNOmyHSMD2OwVzDo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage facility. The facility tour, the reservation and the move-in processes were very efficient and quick. The facility is always clean and the stuff is always nice.",
"date": "2019-09-21T16:54:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b9326d2f-1938-477f-b050-4ac9e6a6e86f",
"author": "Gina Downey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-PcZmmWo_ybxkN8EGrsC7q9Y-nr1sFsdUBYam7AuBfVmGKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service. Thank you Clyde for your assistance. Very professional and helpful.",
"date": "2019-09-13T20:25:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "874c4c15-080f-4e69-9698-658f2603b31c",
"author": "Peter Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJILMZ16_SY8-tTCBpn9eUH8M3-xFInf7D31AmM3EwX4KGMi94=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean cool",
"date": "2019-08-22T09:19:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "920fd0ef-0547-4e0c-80d4-e3e8f2918d65",
"author": "elnora thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNMGEUyNf8puDUY7qoasuIMb3xofVQWiyr2gCVqFoKYYGF3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cevon did an awesome job",
"date": "2019-08-15T22:06:29.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ae21c90a-3127-481a-b1b1-76c777f80829",
"author": "Andrew Lamb",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGPHltis_uxj7nFWyNQrxu9ljV4EOyfT4sxezglwvSBv8ufqb0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cevon was great! Thanks a bunch!",
"date": "2019-08-15T21:01:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "03ebd36e-a972-4afe-af19-a03b94c80244",
"author": "allstar stretch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvl7PkK2c3nO2-fojmHn_LLO3wGu0u9mhN1H7ViB6__1hX5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2019-08-06T21:28:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d04b10e8-3a11-45f0-a85b-0cc0c86abfa4",
"author": "Pamela Tubner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKYlkECUEzQg90XjlhTbEbdol28qxoFf8oV_SIDCX8DTmNcG0JMw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great Great service",
"date": "2019-08-04T23:50:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "67cad238-565a-4b3d-befb-2db58e2981ab",
"author": "Letitsha Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSSjYXPR__dkkIOiGSrcgsEuQJfQ0_9k1QVqW0-PnUoqWPpO6Y=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice & clean",
"date": "2019-06-29T08:41:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "47ae2ad0-70f5-4aed-94ba-7d40bc970203",
"author": "Unknown Wallace",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2brO_ahA44z62QdNm6RTxK5YWzuD9XaIWpgIWMI45rLSCR1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice respectful employees accept for one she have a nasty attitude...but it's clean and nice no rats or bugs...",
"date": "2019-03-24T07:36:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9a0a2afa-164c-420e-8ac5-2e4278dceed2",
"author": "Kathy Howard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ20QRShRK3k6p95zHq2K7gdmtHNXlJ39EcBuQ90vcF3m4dCg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Space max is a very clean facility I would use them anytime you never have to worry about your items being messed up when you return for them no rodent you can see your self in the floors it's so clean",
"date": "2018-11-06T15:36:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We take pride in cleanliness! Thank you for kind feedback Kathy!",
"replyDate": "2019-06-26T11:27:23.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9beb36d7-273d-4f0c-b81e-93e7d40d4c58",
"author": "Angelina Chiavini",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4BXxgaNLItafxgVFR21g_UgoToH3F-ofGKHiu7PbDoli5QxE=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2018-10-25T23:41:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Angelina for the five star review!",
"replyDate": "2019-06-26T11:27:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7f714e7e-14cc-4693-891f-1eaa6b1804e5",
"author": "Austin Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtVSG-qRapgxb4_694bMGrvnx9MQqNR9nGknS_-B3xwdY75Fjy=s64-c-rp-mo-br100",
"rating": 5,
"text": "I used this location for over a year and never had any problems. The facility is clean and the staff is professional. Thank You!",
"date": "2018-09-05T22:26:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Austin, thank you for the awesome review. If you need us in the future, pleas remember us.",
"replyDate": "2019-06-26T11:27:23.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "39c011c8-d29c-47cc-9327-64bd13031b01",
"author": "Sunni Secrets",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_kJUteB3BCaiVFhVvuf43Bm_K_-YPJ8y5p8H01iWLfdf7l7BW=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Impressive!",
"date": "2018-09-01T20:46:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the five star review, We really a appreciate it!",
"replyDate": "2019-06-26T11:27:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5d92b284-301e-4312-8814-15b9ed07c32c",
"author": "Ed Roberson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXJRnd5tIW8V6AZ1UuPTWgzPsMA_lLTMv16f7_CuJanVA3qCtQa=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Defiantly recommend this place; if I ever need a storage unit again, I will use SpaceMax",
"date": "2018-05-27T14:02:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the recommendation Ed! We appreciate it!",
"replyDate": "2018-06-26T11:27:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b6fc4be-e0c1-4c0d-b4c5-74ebc391591e",
"author": "DeAnna Sampson Downey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-ZTfWNsZtCOZdF3GP8a2qr0z8JbmbVr81VZPWWnetoJl6F904QQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-04-28T20:56:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi DeAnna, thank you for the rating we appreciate your review, Rhonda",
"replyDate": "2018-06-26T11:27:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6eed0900-7393-4c5a-947a-cbe18ba54561",
"author": "Jwanna Gray",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHkTdawU-06BkwatWzCxfoasJmYvhThAuh77ddvBxIG4E5XkBc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great CUSTOMER SERVICE, GREAT MANAGEMENT Team and Very Clean FACILITY! Kudos for a job well done!",
"date": "2018-03-08T00:35:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jwanna thank you for the great feedback we truly appreciate your kind words Rhonda",
"replyDate": "2018-06-26T11:27:23.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "2fc0b803-13bf-4086-bb3e-db4a65c0a454",
"author": "Kim Windhaus",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfD4STJXB1Pg4nS84QBjNyBqgHoxx4LOQng-4-4eW8gPf6xA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is always kept very clean! Customer service always with a smile. Easy access to the interstate. Very secured place.",
"date": "2018-03-07T17:22:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind feedback Kim! We are happy to hear you enjoy our customer service.",
"replyDate": "2018-06-26T11:27:23.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "c5eb8e30-b992-49cc-bd42-8a74383c3640",
"author": "nik sweetnik",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVd7j8bG9KPkcTiEgr3YJjguIG-sq97akNN8deZaAzXqCgA0vAP=s64-c-rp-mo-br100",
"rating": 4,
"text": "Nice clean facility the people there are great!",
"date": "2018-03-07T15:37:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Nik!",
"replyDate": "2018-06-26T11:27:23.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "1d6507a8-2d80-4e8f-a320-81ac9538e67b",
"author": "Timothy Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5R-2RTabMIIKiZsa2EwR1Qwsv5hGbk93BTlhavDIAn7b9_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The facility is clean and modern with state of the art amenities. Access to storage facilities is easily managed and well lit. Security is tightly controlled, providing confidence and peace of mind. The staff is courteous and helpful.\nWe would definitely recommend to anyone seeking off-site storage.\nAl Dellinger & Tim Thomas",
"date": "2018-03-04T21:42:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the detailed feedback of our facility. We appreciate the recommendation Timothy!",
"replyDate": "2018-06-26T11:27:23.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "7512d998-59bb-4072-9126-6277928b395b",
"author": "Kenyetta Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcMH3oEksKlO9yJCNQDewx5su3X-YpkLI-_kxWYv5c91TXWbO8Zw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Spacemax is a secure place to keep your belongings. The staff has great customer service...both over the phone and inside the store. I'd recommend the location to anyone i know!",
"date": "2018-03-01T14:23:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear you enjoy the great customer service our staff provides. Thank you for the kind review Neon!",
"replyDate": "2018-06-26T11:27:23.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "777a64c1-af6d-42fa-ad16-89216fd06eab",
"author": "Alex 876",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6fOqdORuhUwKQRQKlKjj2AtZRrIEfBCvgMcUTVLBkkFf0eA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’ve been using this storage location for over six months and the experience has been wonderful! The building is EXTREMELY CLEAN, it has lots of security and cameras that makes me have peice of mind that my stuff are safe, I would recommend this place to anyone.",
"date": "2018-02-28T03:12:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so happy to hear your experience with us has been wonderful Alexandria! Thank you for the kind 5 star review!",
"replyDate": "2018-06-26T11:27:23.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "7ee4a3de-74fc-4a60-84ed-bdba445f792a",
"author": "Logan Pearson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfMBm0LIi9kAc_9oet-QP43r06W7fq5RYJGWNehLDgPlqKEw=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2017-11-02T16:13:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Logan!",
"replyDate": "2018-06-26T11:27:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a112c2e7-351d-477a-b2b2-fb1b3dcead27",
"author": "Mark Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXb4vdJHynXjte_U1bm8edoihrVtTZ2RbxoyVnCoOp8wMulG8IU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean",
"date": "2017-10-31T13:19:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Mark!",
"replyDate": "2018-06-26T11:27:23.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "fa709bae-3d96-4697-b5c1-6f3b2cd55318",
"author": "Sully Mesry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZ1okEp9J5sB28u1dycNhRFqDgU3TyqsBdEBEI9Hc_FCBpYe49=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service",
"date": "2017-07-19T23:36:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much Sully!",
"replyDate": "2018-06-26T11:27:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0452a81a-3c96-425f-9add-14dacb54a884",
"author": "Doniesha Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPXlJlqQxAjowv9HyQMeNTcq_k6hIQ9b3xO3Cr28FIW3BVCdFS=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-04-18T20:24:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Doniesha, thank you for your review!",
"replyDate": "2017-06-26T11:27:23.000Z",
"tags": [],
"sentiment": "positive"
}
]
}