{
"summary": {
"average": 4.9,
"total": 600,
"distribution": {
"1": 13,
"2": 3,
"3": 1,
"4": 11,
"5": 572
}
},
"reviews": [
{
"id": "70b79446-5f31-434a-b9ce-10d8e5eae864",
"author": "LaShana Simmons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSJ8myMJ82fSqoZj7vdvrwzNKBggliJgKjfexdhGlU9SOba9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lady there was very knowledgeable in helping me this afternoon. I experienced an unexpected and bad experience with the store down the street and nobody was there on a Saturday in the office to assist entry into the unit I paid for. She helped me figure everything out and sent the proper message to management for me. Very professional and helpful I thank u so much, Keep up the positive energy.",
"date": "2026-06-27T20:49:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star review! We're thrilled to hear about your great experience and sincerely appreciate the feedback you shared. Your support means a lot to our team. If there's anything else we can do for you, please don't hesitate to let us know!",
"replyDate": "2026-06-28T19:22:08.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "3311479f-0c84-492b-a547-aecc7a406158",
"author": "Andy Lockhart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKe1gQSKbWw0HlPJzaQJvjhPZgPxBZoLT8HkcPj_RmfxWcRbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great atmosphere and friendly service, excellent and knowledgeable in procedures... I would recommend this location highly .",
"date": "2026-06-27T17:54:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star review! We're thrilled to hear about your great experience and sincerely appreciate the feedback you shared. Your support means a lot to our team. If there's anything else we can do for you, please don't hesitate to let us know!",
"replyDate": "2026-06-28T19:22:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c41abf88-250c-4185-8345-83e6e191908c",
"author": "Ronaldo Fletcher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuJvROsLdzKBF0td68aPyLu4EY-9JbxAKfdbuYxTed_icvPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-27T16:54:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-06-28T19:22:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8282484d-45d4-4a76-a455-32d2618da4cd",
"author": "Jaylin Carstarphen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJv7y4D-2rOyoH_9qnJit78IGPjlLWLMF5ASpalS0iPELqkBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service!!!!",
"date": "2026-06-27T16:27:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star review and for sharing your experience with us! We’re thrilled to hear that you had a positive visit and appreciate the feedback you provided. It's always rewarding to know what our customers enjoy most. We look forward to serving you again soon!",
"replyDate": "2026-06-28T19:22:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2d73be51-f364-4899-b85a-26c03b636700",
"author": "karen carstarphen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvjd-WFnN0SXvXIf4X8SjI1ZzSzV5j0dRYIMwpIvYZHcDFUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-27T16:25:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-06-28T19:22:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c5b9fa79-bd5f-4836-92f6-f0970e51ea10",
"author": "Whitney Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5HJX5JB1WrCyOGdiGHzYwRv8NLDAz6o_itq7NTtFx5TjkFsY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Enez was very helpful, polite, and efficient. Great experience",
"date": "2026-06-27T16:05:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star review and for taking the time to share your feedback! We truly appreciate your support and are thrilled to know you had a positive experience with us. Your comments mean a lot to our team. If you ever need assistance in the future, please don't hesitate to reach out.",
"replyDate": "2026-06-28T19:22:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "934575f2-6510-4036-b230-964375cf9779",
"author": "Michael Crisler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjLjOMf_o4HEoA8U0rztUyf_6uKU-ziNZyq1BBiPW6UCaJYw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly and helpful service! Highly recommend!",
"date": "2026-06-27T16:01:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star review and for sharing your experience with us! We’re thrilled to hear that you had a positive visit and appreciate the feedback you provided. It's always rewarding to know what our customers enjoy most. We look forward to serving you again soon!",
"replyDate": "2026-06-28T19:22:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "50b3d14a-f51c-47fe-bb1c-654e67cf7d53",
"author": "Fredrick Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2QWUDc2MSSIOAj7mHyhdIfPFUwjql6Oi-08TTSeTWPZjd-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Enez was very wonderful, with her customer service",
"date": "2026-06-25T19:39:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star review and for taking the time to share your feedback! We truly appreciate your support and are thrilled to know you had a positive experience with us. Your comments mean a lot to our team. If you ever need assistance in the future, please don't hesitate to reach out.",
"replyDate": "2026-06-26T19:22:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb62b21e-2224-404b-92b9-903b478b896f",
"author": "Shelley White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuKKGsK-NB1giuVxxVZCdITzQL1Cs0tS9w0OHuNHKBUtVevA=s64-c-rp-mo-br100",
"rating": 5,
"text": "arielle is very professional and knowledgeable.",
"date": "2026-06-25T12:56:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating and your kind words! We appreciate your support and are delighted to hear about your positive experience. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If there's anything more we can do for you, please let us know. Best regards!",
"replyDate": "2026-06-26T19:22:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "81e68a53-5f5e-43f9-b0c3-3bfad98f26ab",
"author": "Rico Cody",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICT4w89MyvW4Z0zfMYIgE1iT3F5tMtR8AbYXhJlAu2itF68Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle got me in and out with no problems. Very quick easy and affordable.",
"date": "2026-06-24T19:38:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rico,
Thank you for sharing your positive experience with Arielle. We're delighted to hear that you found the service quick, easy, and affordable. Your feedback helps us continue to provide outstanding service, and we hope to welcome you back soon.
",
"replyDate": "2026-06-25T19:22:08.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "09afb5aa-e33b-4901-a54f-452a5fc38e87",
"author": "Arthur Hayes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU02yyRh4uqt6eMCGoPl_WuK0ccaf5kNlcFsXtk4zR65XvZnX0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-19T18:14:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-06-22T19:22:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "648f2059-afe2-48ac-8998-2b59ccb18dc8",
"author": "Tameka Ester",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKI-XyHSvKPfzN7Z3DSsr055yNzWTzeSnDwGEeu3STwYeKF7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome storage place. The lady at the front desk is awesome.",
"date": "2026-06-19T17:06:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tameka,
Thank you for your kind words about our storage facility. We’re thrilled to hear that our front desk staff made such a positive impression. Your feedback inspires us to continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-22T19:22:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d86eae05-97db-4238-a1f3-ac4bf0f6502f",
"author": "Keyonna Washington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCvZkYmW3qTVkLKBSAuGRdq8QMVU2qmUGTfpcAm8FTwj1t6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle and Enez were an amazing help to me both gave valuable advice on storaging my items they were both helpful friendly and offered me great customer service.",
"date": "2026-06-18T15:13:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Keyonna,
Thank you for your wonderful feedback. We're delighted to hear that our team provided valuable advice and excellent customer service during your visit. Your insights are invaluable in helping us maintain high standards. We look forward to welcoming you back again soon.
",
"replyDate": "2026-06-22T19:22:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e0d93e07-56d4-4d04-89c6-c7166f619f4f",
"author": "MDJ TRUCKING",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVpkzSH0jDt5pYwt0CzXCS4oP4rKGqdJwYZzJS2TMWy7tM26YcxZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came in looking for storage and ended up telling these 2 lovely ladies my whole life store. Arielle and Enez is so nice and sweet. 10/10 I would definitely recommend... Thanks again",
"date": "2026-06-17T20:57:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-22T19:22:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9c248e60-44a8-4bc4-a2f7-4a3dd16b760d",
"author": "Salieu Kamara",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFbOE1W0NPrw7U-Cthdpwp8byYN9zsOcYXxFsO98Giqfb0Dg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome awesome awesome",
"date": "2026-06-17T15:07:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Salieu,
Thank you for your enthusiastic feedback! We're thrilled to hear that you had such a positive experience. Your support motivates us to continue delivering excellent service.
",
"replyDate": "2026-06-22T19:22:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "80deb402-f22e-4000-84eb-3f1b65982852",
"author": "Shelby Ashley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1-5gGXpaE_reiicpLNkFT2DcwqiG6crXrWlsoJcZemAhY9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "10/10 friendly staff 24/7 easy access move in and move out process simple and smooth.",
"date": "2026-06-16T16:42:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shelby,
Thank you for your glowing review! We are delighted to hear that our staff provided excellent service and that you found the move-in and move-out process to be smooth and easy. Your feedback is invaluable in maintaining our high standards. We look forward to serving you again in the future!
",
"replyDate": "2026-06-22T19:22:08.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "2619b3ae-6af9-465d-9fd6-928f1ceb9cfe",
"author": "Xavier Tinch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKF5F90-pvlCsuo1Q53q_vmEpyBt-njl2NL97Tmor6HPQXo8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "wonderful customer service. fast and friendly",
"date": "2026-06-16T15:14:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Xavier,
Thank you for your kind words about our customer service. We are delighted to hear that you found it both fast and friendly. Your positive feedback encourages our team to continue providing excellent service, and we look forward to welcoming you back soon.
",
"replyDate": "2026-06-22T19:22:08.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "732e1363-9dbc-4c21-ba48-52e18ef8b7df",
"author": "Xavier Tinch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRPBPke3v5Qe8dxY95F9_DXFdOiHxc5WdUHE3NZk2FYgvpGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Enez and Arielle are the best",
"date": "2026-06-16T15:02:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-22T19:22:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9be51545-b007-4264-ab2c-d4a32b3e6ddd",
"author": "Dante Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDEv541uDbGxujA0tzDfimCJ-ZR4NOrcIczpHb10-xmwaI0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome customer service.",
"date": "2026-06-12T13:40:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dante,
Thank you for your kind words about our customer service. We are thrilled to hear you had a positive experience. Your feedback motivates us to keep delivering exceptional service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-06-15T19:22:08.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "69c27143-e72c-4a9e-8d9c-ef80ee0635d6",
"author": "Laronda Passmore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIFAy39nA05Gi0lj3ydfh43NPCUDtvbUkOD3zzXNKsi8uoC-A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I really appreciate Arielle! She’s so nice and kind. I absolutely love her.",
"date": "2026-06-09T19:59:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Laronda,
Thank you for sharing your wonderful experience with our team. It’s delightful to hear that her kindness made such a positive impact on your visit. We value your feedback greatly and look forward to welcoming you back soon.
",
"replyDate": "2026-06-15T19:22:08.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "22ba91d6-3c7d-4fce-86f3-edba57f7b9e3",
"author": "Clayvon Croom, Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAB3Nv_JRmxVKdq6v6poqUQkAs70FRpvmpCRwnnDJ-53Z9aA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle and Enez are so amazing! I came in not knowing what i needed and they made sure to point me in the right direction…",
"date": "2026-06-09T15:32:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Clayvon! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-15T19:22:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b728b6fa-a74e-45d4-943b-7dc0219edba2",
"author": "verlon rhodes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6kStd3870qZayBhwdfeLli5dqk036ZVZmfc8xLFdRrI4aNLLS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome customer service. Thanks Arielle",
"date": "2026-06-08T18:01:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Verlon,
Thank you for your wonderful feedback about our customer service. We are thrilled to hear about your positive experience. Your comments are greatly appreciated and help us maintain the high standard we aim for. We hope to welcome you back again soon!
",
"replyDate": "2026-06-15T19:22:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f788aff5-140d-4834-8873-409fd2773611",
"author": "Rnosha Wagner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWlSlCSGbL72soCFxo8kAk3NBdYdtSxUG3-XE30ksrf-OHjbouoOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "What can I say the staff here is amazing! Arielle is an amazing person and provides great customer service all the time.",
"date": "2026-06-05T15:15:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rnosha,
Thank you for your wonderful feedback! We are thrilled to hear that our team provided you with excellent service. Your kind words motivate us to continue delivering exceptional experiences.",
"replyDate": "2026-06-08T19:22:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "31ce22a7-3090-432c-9d0e-97423589c26a",
"author": "Mohammed Saffarini",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxly_ONc7erqjvUZjicNOqWdVz5RtaJwB0cieUvpMAdsO4h-M=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love them. Very friendly and quick (Arielle and Enez are the best)",
"date": "2026-06-03T20:12:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mohammed,
Thank you for your wonderful review! We're thrilled to hear that you had a friendly and quick experience with our team. Your feedback is invaluable to us, and we look forward to welcoming you back soon.
",
"replyDate": "2026-06-08T19:22:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d56134cd-9125-4381-a7b5-b90cb5650a2d",
"author": "One Stop Shop Celebrations, LLC",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_hODTUOpya8PN_Mh4A175aC8SUI9eqQgKOzYJkSxaOqDGNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle makes my storage experience worth it. She alway make sure I’m on time with my bill and never misses a beat! Thanks",
"date": "2026-06-03T17:43:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-08T19:22:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "65a392f8-3b6c-4cb4-bc64-fdd08423fccf",
"author": "DeLisa Luckett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhcigx9m-hoJcFPMA9t5bTQTZAYpNAm4KgMOUaR46onbYs6Hq29A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff was extremely helpful and made the experience easy and interactive!",
"date": "2026-06-03T17:22:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello DeLisa,
Thank you for your wonderful feedback! We're delighted to hear that our staff made your experience both easy and interactive. Your comments inspire us to continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-08T19:22:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4b068d0a-96eb-47d0-85f0-7a32572f859e",
"author": "Tyree Bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUtBsfNVx_pg0OChsMv9Jogi7Z1YQnYEsmkulgSoL2Z6ALy8jU=s64-c-rp-mo-br100",
"rating": 5,
"text": "10/10 definitely recommend!",
"date": "2026-06-03T17:19:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tyree,
Thank you for the fantastic recommendation! We're thrilled you had such a great experience and appreciate your support. Your feedback is invaluable to us in ensuring top-notch service. We look forward to seeing you again soon!
",
"replyDate": "2026-06-08T19:22:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "738f7756-ea29-45c4-8324-04fd15adcc63",
"author": "Word .0",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHesDp9rZcQgpYv139oyqLnV7OfmZQxMFNgpWaXLrbAt4W1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing service!!!",
"date": "2026-06-03T17:19:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your kind words about our amazing service! We're thrilled to hear that you had such a positive experience. Your feedback is incredibly valuable to us, and we look forward to welcoming you back soon.
",
"replyDate": "2026-06-08T19:22:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4e2cb65d-2daa-47c3-8916-bcdf8678105c",
"author": "Kvnng",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJigpFLynkbJEeOOYrtJgAl7tMziAdw2_g4M3boNa_-aFwpIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service thanks Arielle and Enez!",
"date": "2026-06-03T15:32:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your wonderful feedback! We're delighted to hear that our team provided you with amazing customer service. Your kind words inspire us to continue delivering top-notch experiences. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-08T19:22:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb6d15e0-e51a-49e3-9f6f-d55a3a0166a4",
"author": "April gatison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCPIpVKSV48snGafwkhabMeLVPu8GVAqhuOXBrrCX7kktJpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and easy process",
"date": "2026-06-03T13:14:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello April,
Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with our customer service and found our process easy. Your insights help us continue to provide excellent service. We look forward to serving you again soon!
",
"replyDate": "2026-06-08T19:22:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1664fa29-1c64-44dc-b781-98545a43b07b",
"author": "laurel davenport",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6y8Wok9IoOiCYXOeXQwCZfQ1ww8-33FSzT0r45bfW-F1duQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had an issue with my online reservation and pricing, and I was very frustrated and confused. Thankfully, Enez was amazing! She was patient, professional, and took the time to figure out exactly what was going on. She was able to fix the problem and make sure everything was handled correctly.\n\nMoving is already stressful, and Enez made the process so much easier. She was friendly, knowledgeable, and genuinely cared about helping me. Customer service like hers is hard to find these days.\n\nThank you, Enez, for going above and beyond! You turned a stressful situation into a positive experience. I highly recommend this location because of the excellent service I received from her.",
"date": "2026-05-30T17:17:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Laurel! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-01T19:22:09.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "b683142d-5524-4807-b204-e6d0bd71b258",
"author": "Walter Chandler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwAGqgCK-mA__M7n8g3PlNR0yMV1hRKpXLNG_lDERwe7uqzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and professional.",
"date": "2026-05-30T15:54:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Walter,
Thank you for your wonderful feedback! We are delighted to hear that you found our service both helpful and professional. Your positive input encourages us to continue delivering great experiences. We look forward to welcoming you again soon!
",
"replyDate": "2026-06-01T19:22:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "74985269-a345-4262-aa36-1181803aaf16",
"author": "My Friend",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocII0EC2qNkCYK0Pj3V-HTQFPAXDn9IfmbtmOiCwHf6pfukuwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer services, Professional and friendly staff. Very helpful!",
"date": "2026-05-28T21:22:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with our team. Your feedback encourages us to keep providing exceptional service. We look forward to welcoming you again soon!
",
"replyDate": "2026-05-29T19:22:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "71adb649-9c55-4ad5-9ac6-4ff173a4b3e4",
"author": "James Blair",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgq-D9GLyLxezN6PNrHc-r8XL7hVNCMmzrX_ZGP68ZSUOq6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "10/10",
"date": "2026-05-28T18:11:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello James,
Thank you for your outstanding review and perfect rating! We're thrilled to know you had such a positive experience. Your feedback is incredibly valuable to us as we strive to maintain our high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2026-05-29T19:22:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b3126e4-0b1a-4a87-ac51-1e0df6dbed08",
"author": "Tamisha Wallace",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJm_u7L9eShWCdqlPTbYNluHcg1VQ8gEJWbdh9EzIhpUFYTRg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Definitely an amazing experience, highly recommended ⭐️⭐️⭐️⭐️⭐️",
"date": "2026-05-28T17:03:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tamisha,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you highly recommend Mini Mall Storage! Your feedback is invaluable, and we look forward to welcoming you back again soon.
",
"replyDate": "2026-06-01T19:22:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "97083a85-dd71-4b4d-98d3-8c7c9066e2d8",
"author": "Denise Thurman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMlY6tI_mUQBLj2rnQKtIKG_K6k6jfSoY0fNQK0qAdAmKR5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I absolutely love this mini mall storage\nThe management team is the best",
"date": "2026-05-28T17:02:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Denise,
Thank you so much for your wonderful review! We are thrilled to hear that you love Mini Mall Storage and that our team has made such a positive impression. Your feedback motivates us to continue delivering quality service. We look forward to your next visit!
",
"replyDate": "2026-06-01T19:22:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "533087f1-4a10-4af2-9b31-0f7231c87798",
"author": "Joscelyn Crawford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBiazbfHdXSlWjKdEJk4X5pwCdrCB2dHPjPkd0tTmVs6u6ef0_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle made my Uhaul process so quick. I was having complications doing it on my own. She stepped right in and made use it was done correct. Thanks Arielle! I even rented a unit wirh her. A 1 stop shop!!!",
"date": "2026-05-28T16:57:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing such a positive review, Joscelyn! We're delighted to hear that Arielle made your Uhaul process smooth and helped you with renting a unit effortlessly. Your feedback is invaluable to us in maintaining excellent customer service.
We look forward to serving you again!
",
"replyDate": "2026-06-01T19:22:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a5c0da1-cb72-4796-8ce9-dc1d50346599",
"author": "Keeli Favors",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLX2gIwRIEbca5yslmX_ZoxF14MmZxPz0kMB_ElS2vKdxs04g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly environment. Very professional. Patient and understanding. Answered every question I had where I was able to understand. ❤️",
"date": "2026-05-28T16:05:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Keeli,
Thank you for your wonderful review! We truly appreciate your feedback and look forward to welcoming you back soon.
",
"replyDate": "2026-05-29T19:22:09.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "38f3b541-89d5-47b9-b0ca-078a0aa756fd",
"author": "Alex Carrillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqREImwTAEmbkQcq2P4toRcoqNPq02BfxgqIEqrp7bq5n5Mw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome customer service!!!! Way to go Arielle and Enez!",
"date": "2026-05-28T15:41:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alex,
Thank you for your fantastic review! We're thrilled to hear that our team in Atlanta provided you with great customer service. Your feedback is invaluable in motivating our team to continue delivering exceptional experiences.
We look forward to welcoming you back soon!
",
"replyDate": "2026-05-29T19:22:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ffe0b8dd-1503-4a73-b5e3-ebd68334b77d",
"author": "E. Harvey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyD2Z3r7OTD3IQJYt5KoRDZMTJcWxbDm_Z2u6TPxQ7f4gB3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle made my process quick and easy. She answered every question I had and was very patient with me. Thanks again",
"date": "2026-05-28T15:38:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We’re thrilled to hear that Arielle was able to make your process quick and easy, and that she addressed all your questions with patience. Your input is invaluable to us as we strive to provide exceptional service. We look forward to your next visit!
",
"replyDate": "2026-05-29T19:22:09.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7075223d-8469-4a74-8dbc-baa741723a8b",
"author": "Shawn Andrews",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKi_GHNhHlB1JpD9m8gouOIbnraj-A65RIg0CLIiiS1G786Uw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle is amazing. I’ve been dealing with her for years and she is always so nice and sweet.",
"date": "2026-05-28T15:36:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shawn,
Thank you for your kind words about Arielle. We're delighted to hear that she has consistently provided you with such a wonderful experience over the years. Your feedback inspires us to maintain our high standards of service.
We look forward to serving you again soon!
",
"replyDate": "2026-05-29T19:22:10.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b37fea16-3108-43f6-92fc-1f0db0e6f624",
"author": "Jarquay Hillsman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLm-LbCA9q4EntIQp9Qy8RJ8XQlJFsUxIUzxL3afeCI2axSoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle and Enez made my process so fast and easy! I really appreciate them. 10/10",
"date": "2026-05-27T16:14:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jarquay! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-05-29T19:22:10.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "8da73a0b-ebb5-408f-8f0c-517154b8634f",
"author": "Calvin Gordon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-oYD9X755Y2O8Z5BRjEXGzRIHBYW7LOhNRSgSzCpwrjsOWlIS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle and Enez was super amazing. They made sure I got exactly what I needed plus more. Definitely a 10/10!!!!! Thanks again",
"date": "2026-05-18T19:58:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Calvin,
Thank you for sharing your wonderful experience! Your feedback is invaluable in motivating our team to continue providing exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-29T19:22:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "34c92d0f-791c-45fe-9b9d-ad27c6eb0e25",
"author": "Tee Why",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVW7FnENmpTa1ahThi6Pl6vByvGhBSpa0KsZ6IBdPbP5EM10XkaTA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very helpful and kind",
"date": "2026-05-18T15:15:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! Your feedback encourages us to continue providing excellent service. We look forward to serving you again soon!
",
"replyDate": "2026-05-29T19:22:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8438d14c-bc49-41a5-bb30-da80a6156a2e",
"author": "Sequone Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKHJjvMSiXOmmbhrt5ukmNkdi2BJf3fp8Yw-fYnoaSECldaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-15T13:14:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-05-29T19:22:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a546f3c6-8453-463c-9ea5-5b2cf8d6bfc0",
"author": "Qadeera Malika",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiV2PcY_H8dF4NKl6Q20lKARqredmX4C2VBIZZloCjQQ2hUIFE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Speedy and friendly service. Arielle and Enez were such a big help. I will definitely recommend them to friends and family. Not to mention the price was great too!",
"date": "2026-05-14T18:36:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Qadeera,
Thank you for your wonderful feedback! We're thrilled to hear that Arielle and Enez provided you with speedy and friendly service, and that you’re pleased with our pricing. Your recommendation means a lot to us, and we look forward to welcoming you and your friends and family again soon!
",
"replyDate": "2026-05-29T19:22:10.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d8a2bb77-054b-4859-8a58-e1001d76dc23",
"author": "Shelia Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJkjddQtGC8HZRD7zpHIW53iETtDNyVEDhilWjwyghTohSegA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was superb.\nFriendly, professional and easy to work with.",
"date": "2026-05-13T17:25:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shelia,
Thank you for your fantastic review! We're thrilled to hear that you found our customer service to be superb, friendly, and professional. Your positive words inspire us to maintain high standards and deliver exceptional experiences. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-29T19:22:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dfcd5069-e712-48c1-bbeb-02830304e634",
"author": "Linda Crawford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNb3i4c-gU1e-Jt1rUTzUBzEgmG25vdtcJirXRpFn7gS7f7Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-05-12T15:49:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-05-29T19:22:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2bc19ff-a314-4c58-9619-a363cff4ab7d",
"author": "Kristie Bennett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXQyoZJbD4UYVRh97AhTCfm8Wl8NzltVsK0ySubR0VsgitJ3H-4=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2026-05-12T15:40:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kristie,
Thank you for giving us a 4-star rating. We appreciate any feedback and would love to hear more about your experience to enhance our services. We hope to welcome you back soon.
",
"replyDate": "2026-05-29T19:22:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e2c005bf-5a8a-4d7c-b19a-71f9bdc4c9fc",
"author": "Emmanuel Essel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8yuZhVb5jVoe2MEfQKtGHKatculwgmta7r2JicwHer46c4A0v=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was amazing. She answered all questions with no problem.",
"date": "2026-05-05T20:23:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Emmanuel,
Thank you for your amazing feedback! We're delighted to hear that Arielle was able to assist you so effectively by answering all your questions. Your appreciation motivates us to continue providing excellent service. We look forward to seeing you again soon!
",
"replyDate": "2026-05-29T19:22:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f4acd92c-b430-47ae-aa66-68e2d870532a",
"author": "Akeem Scrubb",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXO2DjBpv4THNUwuJBCETP6w8OVTqmqrqwrHNZusjF78LYFKAS8ZA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Arielle was polite and friendly, made the whole process easy",
"date": "2026-05-05T14:42:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Akeem,
Thank you for your kind words! We're delighted to hear that your experience was enjoyable and hassle-free. Your feedback motivates us to continue delivering exceptional service.
We hope to welcome you back soon!
",
"replyDate": "2026-05-29T19:22:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "671d30af-787f-4112-ad7d-21aaf0bcaad0",
"author": "Erika Gillette",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfKnpc8n8oBnqdGvFLUCCqSBFNP-01mtlCJFQzad26xYjUCzEH=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nothing short of amazing! Alli was professional and very thorough. Made my rental experience easy and quick! 5 star customer service!",
"date": "2026-04-30T16:21:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Erika,
Thank you for sharing your wonderful experience! Your feedback inspires us to maintain our high standards, and we hope to welcome you back soon.
",
"replyDate": "2026-05-29T19:22:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7f94f1ae-c3c9-459f-a1b6-72787e78831b",
"author": "Madison Ipaye",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKuPsDpeajTTamkiG5IgF28ZhbWu-HCkMVTLBAIhTReuQ6__FTl=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast and easy experience getting storage. Arielle was nice and very helpful. We were able to view storage units and inquire.",
"date": "2026-04-25T15:43:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Madison,
Thank you for sharing your experience! I'm delighted to hear that Arielle was able to assist you effectively and make your storage process smooth and easy. Your feedback helps us continue ensuring excellent service for our customers. We look forward to welcoming you back in the future!
",
"replyDate": "2026-04-29T19:22:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f30ce7f6-af9e-41f3-bb22-dbc866fe0733",
"author": "Natalie Roebuck",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEap-OJ5JwkRu6WvCAIBgMX3ypKKvnBdErT8MVHq-oORFuXjyO=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean, secure, and super easy to access—no stress, no confusion.\n\nAnd let’s talk about Alli—very pleasant, informative, and actually made the whole process feel effortless. He explained everything clearly and had such a light, easygoing demeanor… which made the experience way more enjoyable than you’d expect from a storage run.\n\n10/10 service. Smooth, simple, and handled with good energy. I’d definitely recommend",
"date": "2026-04-24T19:36:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Natalie,
Thank you for your glowing review! We are delighted to hear that you found our facilities clean, secure, and easy to access. Your feedback truly inspires us to continue delivering exceptional service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-29T19:22:10.000Z",
"tags": [
"cleanliness",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d2f03e11-aba0-4a77-ae06-fa505dd9d395",
"author": "Dontazz Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhwldMNGfVo6sqy40EmjwMyQh0JPZMQsLOKCbHC_D6TDPWSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was very helpful we went to an incorrect location and she helped us book this current location for a vehicle, she was personable and a delight to work with!",
"date": "2026-04-22T19:13:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dontazz,
Thank you for sharing your wonderful experience with Arielle. We are thrilled to hear how she provided such helpful and personable service to assist you. Your feedback is invaluable in motivating our team to continue delivering excellent customer service. We look forward to serving you again in the future.
",
"replyDate": "2026-04-29T19:22:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c2a21fbe-4696-486e-b250-feb07857ccbb",
"author": "New Orleans Daq Work",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4RYN8VhDoHpRqoor-M45P7TcXqwp32dtpCWZpCDJUUHYNoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "She was very nice and the candy was great even after we went to the wrong place",
"date": "2026-04-22T18:54:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your wonderful feedback! Your experience helps us continue to offer exceptional service. We look forward to welcoming you again soon!
",
"replyDate": "2026-04-29T19:22:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a1809c3-a4b7-4ab4-8839-8a5537b6c9d7",
"author": "Dooshima Mngerem",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhH34dCyzaud5Ejx5jth0UmbnNeOX2yTKJMrMGiEAzulX_Qg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Truly a wonderful experience! Pleasant personalities, easy access, quick process, kind people, clean! Tried Public Storage yesterday and it was horrible. This was a complete 180. Like in every way possible! Love a local business! And Arielle is excellent!!",
"date": "2026-04-21T16:53:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for reviewing Mini Mall Storage in Atlanta! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2026-04-29T19:22:10.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "46d48516-0d36-40f2-8d9a-b99d8f17205d",
"author": "patrick frazier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDRRRjo4-3PJFtakZU6XetmJK4GHcoqgclm7s_wEodLYCHnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-20T14:58:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-04-29T19:22:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "661897c5-a4dc-4bce-982e-7244f6eda4bd",
"author": "Keith Woods",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAqFa3xuEnSS3OZduIm7N-TdjPryJpiS4fUGfJaTFTJ3Ggcw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The love they give you and they help you through everything you need even if you need help with the Application even if you run into a error",
"date": "2026-04-17T16:36:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Keith,
Thank you for your wonderful feedback! We're thrilled to hear that you felt supported and appreciated the assistance with your rental. Your experience motivates us to continue providing exceptional service.
We look forward to seeing you again soon!
",
"replyDate": "2026-04-29T19:22:10.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "8d258824-5e82-4863-9bcd-9ebdc001f330",
"author": "Hibachi on Cascade Hibachi on Cascade",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLiHjBY8YNuLoN4lS7SNjQj5yMgwr_ML-OOfETPH2l8nPM0wQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms.Arielle was informative and gave me clear understanding and welcome me to mini mall. Outstanding Employee",
"date": "2026-04-15T19:21:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your wonderful experience at Mini Mall Storage in Atlanta! We're thrilled to hear that she provided you with clear information and a warm welcome. We truly value your feedback and look forward to serving you again soon.
",
"replyDate": "2026-04-29T19:22:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ad7b0b84-cff4-451d-9966-d6e343f0ffd5",
"author": "Cherie Bourgeois",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbuoTEoah1kOwwTs7801GfgRgKVnHHWClYUq4qdOKakWAbjQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was amazing and very friendly and helpful!",
"date": "2026-04-15T15:30:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cherie,
Thank you for your wonderful feedback about Arielle's friendly and helpful service. We're thrilled to hear that she made your experience amazing! Your positive comments motivate us to continue delivering exceptional service.
We look forward to welcoming you back soon.
",
"replyDate": "2026-04-29T19:22:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "47ecbea1-dcdb-4436-927c-a88bd63dbac8",
"author": "ms v",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUTUtKruh9rNCByqbfIEIBgIiI2XTJq9HPsW_32KIRtVtSpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you, Arielle",
"date": "2026-04-12T00:34:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! We're delighted to hear that you had a positive experience. Your feedback is valuable to us and helps us continue to improve our services. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-29T19:22:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "860446b5-4e4c-4e86-9023-031fd45d1d44",
"author": "Tavares Prince",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJe5-IkBm2wUG3h0fYIAMpVpACyQtBC9WuEWyLAKaOsLMWmTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "She allowed me time to get my belongings at a later date that was super helpful.",
"date": "2026-04-11T20:59:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tavares,
Thank you for sharing your positive experience. Your feedback is valuable and encourages us to continue providing excellent service. Please don't hesitate to reach out to us if you need anything!
",
"replyDate": "2026-04-29T19:22:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "079ceeb0-7488-4a0b-a498-53485ba414ef",
"author": "Jerome",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNeGwljCvByprB4YptexeGrI_aGrkolEB1pBP8v6dOAMEhiGeH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle from mini mall storage is an excellent worker. She keep me smiling while taking care of business. I recommend this facility to everyone who for storage and friendly hospitality.",
"date": "2026-04-10T19:49:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jerome,
Thank you for sharing your wonderful experience at Mini Mall Storage in Atlanta. Your recommendation means a lot to us and helps improve our commitment to hospitality.
We look forward to welcoming you again soon!
",
"replyDate": "2026-04-29T19:22:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6ce6e45b-00e4-499e-a413-3de39408e350",
"author": "NANAS HOMEMADE CANDLES",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0U-SobAVJNBmrzK0Yq3u4uKD1dacx_jTfb2InuCEbhStn8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle is so amazing. I made sure to come back! She's wonderful.",
"date": "2026-04-10T17:32:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience! Your kind words inspire our team to continue delivering excellent experiences. We look forward to welcoming you back again soon!
",
"replyDate": "2026-04-29T19:22:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c7f6bda6-0203-4a06-8de8-e4110b250854",
"author": "Tara Freeney",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPsAgu9uf-9iRdGVclznAn7FipQL6pHZLIenUwROafCHbPjzqS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Hearst was great so helpful and kind!!",
"date": "2026-04-10T16:32:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tara,
Thank you for your wonderful feedback! Your comments encourage us to continue providing excellent service to all our customers. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-29T19:22:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3e020aad-e53b-4ab8-934a-48f822514bdc",
"author": "Ramello Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlg2rcALEmUFuYxQu0PVD8WTcnfU69YbqeSXoawWF3n2HgmA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This location really helped me out today on getting my truck. Everything was very professionally done and staff was very communicative.",
"date": "2026-04-03T14:32:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ramello,
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience and found our staff professional and communicative. Your comments are invaluable in helping us continue to provide excellent service. We look forward to assisting you again in the future!
",
"replyDate": "2026-04-29T19:22:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "482d70c0-58ea-4d1d-acfa-8eb83dc83516",
"author": "LeiRon Dawkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK11cnRpYILSH693Sm8WWYi1mShHc3j-mXnFLqLPUm6Czdrjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle you did a wonderful service today for me, thank you",
"date": "2026-03-31T19:27:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello LeiRon,
Thank you for your kind words about Arielle's service! We're thrilled to hear that your experience was wonderful. Your feedback motivates us to keep delivering excellent service, and we look forward to welcoming you back soon.
",
"replyDate": "2026-04-29T19:22:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f188045e-1405-4ae2-9a90-201748846e34",
"author": "Jalen Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4RqXW-hVok2yjd4bA3FnNUIQ-q0HVacuc9-k05r4FhtF14Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle is so sweet and welcoming. Very helpful and even gave me a pen for the road.",
"date": "2026-03-30T20:09:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jalen,
Thank you for your wonderful feedback about your experience with Arielle. Your kind words inspire us to continue providing great service. We look forward to welcoming you again soon!
",
"replyDate": "2026-04-29T19:22:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "220d96b8-9203-4b50-8d63-9727500f0d19",
"author": "Tony Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlTN2peRk8p1EcjvDxXOHG_9HBjpayvpS0aZQveF547UFnrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle is always nice and professional.",
"date": "2026-03-30T18:37:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tony,
Thank you for your wonderful review! We're thrilled to hear that Arielle consistently provides you with friendly and professional service. Your feedback is invaluable in helping us maintain and improve our standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-29T19:22:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "01cfce5c-86a4-4900-92d1-7ca8a70e9301",
"author": "Karen Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDkFcrvnVDRwaA-zuE3jEuKjJ_EdTeqFXVG_v9kkYRbzih-agk-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was so nice and understanding. Definitely a 10/10!!!",
"date": "2026-03-30T14:50:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Karen,
Thank you for sharing your wonderful experience with Arielle! Your feedback motivates us to continue providing exceptional service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-29T19:22:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bfd8b76a-8e64-4dcc-b652-f1e52d1bf654",
"author": "Darlene Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTel-IQ2Dm_n3zUIsZwGyhI2gjCM4Yy8hxvSDm1iapWYYF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle is wonderful",
"date": "2026-03-23T14:52:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Darlene,
Thank you for sharing your kind words about Arielle.Your feedback not only brightens our day but also motivates us to continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-29T19:22:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b384039e-e613-410d-9ae0-01a36dae5f03",
"author": "Warren Cheeba",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXfRUg_lmGvbDmMMecFZu73KWg7Je2rBwoEP9VuiEVcSUuiU98r=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle made sure to meet all of my mom's need.. She wasted no time helping us. VERY appreciative",
"date": "2026-03-23T14:51:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Warren,
Thank you for sharing your wonderful experience. We're thrilled to hear that Arielle was able to meet all of your family's needs so efficiently. Your feedback is invaluable in helping us maintain high-quality service. We look forward to serving you again in the future!
",
"replyDate": "2026-03-29T19:22:12.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "230ae887-6e6c-4466-841b-bf5f4abc7b2b",
"author": "Randy Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKiOT5DquqdZjwBoFUS12ffFe-L2d-tMc6KTQraeKYnDkBHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle’s customer service is top notch. Very patient and kind!",
"date": "2026-03-23T14:50:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Randy,
Thank you for your wonderful feedback about Arielle's exceptional customer service. We're delighted to hear that her patience and kindness made such a positive impression on your experience. Your insights help us continually improve our service quality. We hope to welcome you back soon!
",
"replyDate": "2026-03-29T19:22:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4e5b5328-970e-4c52-b63f-60c550d8880b",
"author": "Willie Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ--AT8Ei2982H4swMzlLXNZQ7P5L-f0Tn39pOsEuA6tBDolw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle is amazing! She is so patient and kind. I didn’t not know what I wanted or needed with this storage thing and she made sure I got exactly what was needed even a little extra. She’s so awesome!",
"date": "2026-03-10T16:20:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Willie,
Thank you for your wonderful review! We're thrilled to hear that Arielle provided you with excellent service, and ensured you got exactly what you needed. Your feedback motivates us to maintain high standards of service. We hope to welcome you back soon!
",
"replyDate": "2026-03-29T19:22:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "19b7b255-c39b-4365-99e5-41f72acbaa60",
"author": "Kangelon Dexter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZJmYz3SqAGrS8-loXI8txpXUsnaUOgCBOAicKn19bDyfw7uXLdg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ms. Arielle was great!!! From the time I called to the office to the time I got my storage unit. Very thorough and personable for this office. Clean office, great facility to rent from. All NEW!!!",
"date": "2026-03-07T16:08:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kangelon,
Thank you for sharing your wonderful experience! It's fantastic to hear that Ms. Arielle provided thorough and personable service throughout your visit. We are delighted that you found our office clean and our facilities impressive. Your feedback is invaluable, and we look forward to welcoming you again soon!
",
"replyDate": "2026-03-29T19:22:12.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9b10b084-58e6-414e-be16-c52fbbbc3711",
"author": "Gilma Veliz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4_ypJP-_A3jNLY9Fj1xXLXTuZFtUtTjMk1fbWIlYFW5d6Fw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was so amazing today. She made our Uhaul experience so fast and easy.",
"date": "2026-03-07T14:50:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Gilma,
Thank you for sharing your wonderful experience with us. Your feedback is invaluable in helping us maintain high standards of service. We look forward to serving you again in the future!
",
"replyDate": "2026-03-29T19:22:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "630880f1-ecef-4d65-bae8-617406a20048",
"author": "Derjinae Travier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKub6fKQJgcPd3K07HNYf4KzOvcbYW-spjxZT4ljsfRL_ECTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alli was very great",
"date": "2026-03-06T15:40:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Derjinae,
Thank you for sharing your wonderful feedback about Alli! We are delighted to hear that you had a great experience. Your positive words inspire us to maintain our high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2026-03-29T19:22:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aa4e9a06-a064-48bb-ba82-dfa3722120d0",
"author": "Del White",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWURBzHgG5vtble9JAMCqjTtZwxjMwbevayLxQDi5dZbNwDddv8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thus location has great staff! They are very friendly and helpful!",
"date": "2026-03-04T19:44:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Del,
Thank you for your wonderful feedback about our friendly and helpful staff. We're thrilled to hear that you had a great experience at our location. Your kind words motivate us to continue delivering outstanding service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-03-29T19:22:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c368b5e4-2ac4-43d0-86a5-852916ee3f70",
"author": "Sentron Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLH8Y6k4ghrsHLKT8pBmRERUV_kBaSztbhHcNiuMyMqoNYPOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alley was there the day I rented and he was Very professional and polite",
"date": "2026-02-28T14:50:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sentron,
Thank you for your kind words about Alley and for highlighting the professionalism and politeness experienced during your visit. We appreciate your feedback as it reinforces our commitment to providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-29T19:22:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "80520d6c-3d59-45c4-ac1e-c7fc4cb9056e",
"author": "Devaughn Whitaker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWTSzn49XuNbm0I9Vg6dPpKjOKk-ULM8G1GMkwVW-SUEZVLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service with Alli and Arielle was so amazing my entire stay here. They have been so helpful. Im only leaving because of the ridiculous rent fees.I hate the rent increases. It’s not convenient at all for me.",
"date": "2026-02-27T16:41:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Devaughn,
Thank you for sharing your experience with our team in Atlanta! We're thrilled to hear they were helpful. We truly value your feedback as your insights will help us improve. We hope to have the opportunity to welcome you back in the future.
",
"replyDate": "2026-02-28T19:22:15.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c9ab0482-c4a1-4b7c-b296-cec3fdbf22bc",
"author": "Ethan Tucker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRFvaLR_KriPAUeSjlb9qWiUkeXVDgUhqXpPsBeJJ2mPj0sg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Facility was professional and helpful during my entire visit.",
"date": "2026-02-24T15:43:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ethan,
Thank you for your kind words. Your feedback is invaluable in helping us maintain our high standards of service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-02-28T19:22:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7600b637-77e6-4efb-bb1e-88668696f2cf",
"author": "J B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDq29R-hAO_JKNrOEVrMselmU4aVTdKBr-cph8xnz_L2PEtsHQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ally is awesome and very professional. Thank you",
"date": "2026-02-21T17:16:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-02-28T19:22:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8c4c23bd-61ed-4946-8974-78bbfae23b53",
"author": "B Callaham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0-X_hM-GpX1sBSxD-vCcq0LYgoFqd_eQ43VxLyaIoRIEwTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Entire staff knowledgeable, friendly, & great customer service!",
"date": "2026-01-21T16:47:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us at Mini Mall Storage. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-01-29T19:22:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6058b55b-e1c8-4310-930f-2ccff3e62413",
"author": "Alexis Burch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeNO-yibgoMZx94vFHtswhXBFlJumhe2g-VKzIRUWjO6Inmg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Alli was amazing amazing very helpful, knowledgeable and made things very efficient.",
"date": "2026-01-17T17:16:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alexis, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2026-01-29T19:22:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "189ab703-5c30-4925-bbfa-e2223b1df985",
"author": "Michael Cleveland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8BNajvtaezCALbZqsSba0X8eu3eBrpwAmLZBqW3W95kfJ3A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle got the job done. I came in with plenty of questions and she had plenty of answers. Her and Allí are awesome!!",
"date": "2026-01-16T21:45:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Michael! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2026-01-29T19:22:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eae482b6-1d8d-4de8-9f50-7bf8ea0d8af7",
"author": "D & A Griffin Group",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBfz_Mvh08U1OogGdnDb7Mf1r8Xo5I-dXADcb4evOjFlI-IQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle and Alli made my day! I came in and they greeted me with smiles and we laughed until I left. Very professional. Thanks again!!!",
"date": "2026-01-16T21:44:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-01-29T19:22:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "87e0e722-7756-42de-9e4c-90d6d512f591",
"author": "Tyree FlyTy Ingram",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7GAEZnYt8InhuTKXmOFUHcqOCfBc2d6u_eHTsKHpn2QiEWrsk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-12-12T22:11:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2025-12-29T19:22:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "04088f27-9dd2-479e-ab78-c2294e77baab",
"author": "Michael Peacock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOjXrWqyS8r85vPeS6askucF_fWsmAgCvMyZEtoV2jnSEgzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle & Alli were both wonderful to work with. They deserve to be recognized. Thanks for great experience",
"date": "2025-12-10T21:25:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michael! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-12-29T19:22:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5d5c40d3-663a-45b2-a4de-8c15f494fc9e",
"author": "Mekayah Latore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAVUE4DZixuDUbYPLJTAK-ua8Zw1-VlF6QDSlIJMtaobxRhteH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alli was amazing!! Extremely professional! 10/10",
"date": "2025-12-08T20:22:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Mekayah! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-12-29T19:22:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "79bd02a0-27aa-4cbe-b538-6312b08ccdc6",
"author": "Damon McCall (Ralo James)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLrNSzrOKzQNawwJZxq98snPNpHVF2TXrW-CZluheV969s8oUX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick fast and impressed with the cleanliness of the facility.",
"date": "2025-11-28T20:31:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Damon, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2025-12-29T19:22:15.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "5da69179-4374-4136-89df-51e4b4a35db9",
"author": "Channing Dejarnett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfP5mDcurwjjfs5h4UJBH_KXxh_S3wVoIBN2qqURRcRbSAtY5PgA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Mr. Alli was awesome.. very personable, welcoming…i absolutely love him.. Arielle is just as wonder.. I would absolutely recommend to all",
"date": "2025-11-25T19:25:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Channing, thanks for reviewing Mini Mall Storage! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-11-29T19:22:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7b685589-c310-4407-b415-2b7ae4bbb157",
"author": "Carl Hunt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQyKDRGG5-wEECPtJxQracmlWs873kqiUYonpo9CXtbw2tlw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Alli was very helpful in the size storage I needed.",
"date": "2025-11-01T19:45:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Carl. Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-11-29T19:22:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "00b6811b-083e-4eda-88de-4f4213b28e20",
"author": "Quita (Niki)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZl-cAw2nmN7sXUOjiY5aRg0O_9Ojec4bdhjolspGkdmSuN1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr.Alli was wonderful he helped us a lot and broke everything down to us. Thank You so much Mr.Alli",
"date": "2025-11-01T19:32:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Niki, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-11-29T19:22:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a02c28b7-9cae-46b7-8f0f-bd07bd6c14fd",
"author": "Don Smurko",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWiEpCCCMyQFaUxnPy7B2NAMqXhDl13OL8vqSL4WZgYvU-KDiZedg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-10-30T23:13:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-11-29T19:22:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "36cd2896-7eb7-4caa-ad62-8db74835ebbf",
"author": "Marshonda Chaney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvdN0GqRFpLk-05sXI-ATWhN8pc5c5lL4Vj8dXnDph5Yldaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-28T16:48:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-10-29T19:22:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "780ec292-3338-4639-8ade-581dab4dc78d",
"author": "Charles Berry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9x8ksQQaV5LdKqBntAo3_P-U34BS7OSzGKwps0Qpub24xTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alli was so helpful in showing me and helping pick out the correct unit to rent out! And thanks again!",
"date": "2025-10-25T21:05:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Charles! Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-10-29T19:22:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c57cf097-5a26-4966-a883-b5265a1af81b",
"author": "Carrington Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8mp6Hdtcr28KxQqOjclaeVrigBPt68xtQ-i2n93t99a2kgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-25T15:48:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-10-29T19:22:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4142c231-517e-4631-8bde-6fb286dd3a6e",
"author": "Just Ash",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcE5d9ydOJJG3K63nehtmp54tnn5iP5h6JlbWmflnVnDhWSW8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience!!! Alli was great very knowledgeable and extremely helpful. So glad I chose this company and location.",
"date": "2025-10-13T16:03:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-10-29T19:22:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8f23abcb-fc58-4fea-98c0-8563babc7720",
"author": "Demetrius Sims",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRLFJ3Uw4BYAZbNrwal0MxqDorK5lzFkQysmVPkhB0NSNyiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-06T16:27:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-10-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb9d1d34-ac00-49ce-9347-3d5c3ffd3109",
"author": "Bria",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIslpLO9ZjAYgGaJ-MgdWZl2J1phJwwKT3Rlj3XdPwv9s2HcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alli was very kind during my entire time renting here",
"date": "2025-09-29T20:25:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bria! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "be54d852-52cb-4df9-a0a5-03ffa1919807",
"author": "Jeremy Aiken",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_g03J8dt3RKrnJwXcFRdECkGecBWAmkqqnxKMGADkJwVWrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Allie, was awesome, he it was very knowledgeable and very helpful with all my needs",
"date": "2025-09-27T17:08:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jeremy! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dcb91b7f-078a-4844-88f8-f2ee0bf85d3d",
"author": "radford taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3mtBpe4dFXLLJe42bOw4Upd7REWwuWbo5YllJmUIg1rh6EQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the opportunity to speak with Mrs. Arielle to learn about renting a storage unit.",
"date": "2025-09-25T18:33:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Radford! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "71e18e0e-d009-4bbe-a63f-e9b597fe645f",
"author": "Dan Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDjt_SNEikvOZ8wf_HlmIodznUpuibUJqtqQAgd2swnyZqnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle know she’s is amazing. I look forward to working with her again. Her and Alli was 10/10",
"date": "2025-09-24T17:38:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dan, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fefe31f0-ad08-449b-a516-b5c631efdb35",
"author": "Zacheriah Gray",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUIyz9_gYRCeP3G9hWNe6S1GVeg_wqAmXcyh5590V0OxCvzrzjB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alli and Arielle were very nice and helpful. They explained everything very clear and made my renting process easy.",
"date": "2025-09-24T15:23:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Zacheriah! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d827618-62bd-4da3-92a9-dba2b3137bfa",
"author": "Kyron Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNx4m8tDId6vZMiEq9cqwESQrSC2uqgB5ayKVbNkQPe2JdVr6N=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alli and Arielle were wonderful and their candy selection was top notch.",
"date": "2025-09-24T15:23:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kyron, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cdce0b01-eedd-47a8-a2ef-00867e7255c7",
"author": "Adrienne Audrey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcW4_OnnvRrWPKNsoSevBuWFyHNmnBFi01M7suhvqB0J_-Z85d=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thank you for your expertise and help in moving. You made my day a little bit brighter. Excellent Customer Service!",
"date": "2025-09-19T19:57:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Adrienne! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c1fb4095-3eb1-438e-8672-bb9911f32969",
"author": "Cherokee Head",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOLhnx-Jwes1mezznYRXQ1U8Qjwbi5pEKSmTDmrwsIfHsYiC3ZaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Absolutely great customer service I called for another location but representative was so informative and kind I chose his location",
"date": "2025-09-17T03:41:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Cherokee! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b52498d1-ae7b-4ec9-8959-3cd2321ba4c6",
"author": "Safari Foxe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbsjp5he6OwbS84qqCxs3iXOdGb9shWRzIr1qEvMI5iO4ruvN4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was the best. She was very friendly as soon as I walked in. Greeted me with a smile and made sure I got exactly what I wanted. A+ customer service!",
"date": "2025-09-16T18:23:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Don't hesitate to reach out to our office if you ever need anything!",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "93521d08-0052-4df2-9eaf-f1ae680d5093",
"author": "Mauricio Munoz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_tJiDSegS2rrCtAi1YiZTvJX27msemJNtboskvmI1KAM5csmBtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-16T14:18:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "112a7eec-da2a-4155-9211-d44226d5fd86",
"author": "Dorothy Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQ0LCY_KL9gGLmqU8gamr3kydGt31ssPYoKpQVIsSVdYT7FcI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Today I went to Mini Mall Storage to handle some business regarding my storage unit. Arielle was working and she helped me will all my concerns. She was very professional and she knew from one question to the next the direction of all my concerns. This was a very good visit with office staff as I have received nothing but every time I have dealt with this business.",
"date": "2025-09-16T02:43:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dorothy, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "de3977d8-ae31-447e-89ba-c1d50d5fa14f",
"author": "Cyncere J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdE6o6RV1SHEE1yyg8IqvdSP9bB5E-sGJE6RzI4yABfAunIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Alli was awesome! He answered all of my questions gave me a tour of each storage to help me decide with unit I needed. Great customer service hands down.",
"date": "2025-09-13T18:54:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cyncere, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9b3d4cf4-3e87-453b-9be1-8fe01bcef41e",
"author": "Thomas Peters",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXAfVqKhX49K1U_4L3VjWgpdtnAC-XLUHQ8duZF9O7vdGmoo6xQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Arielle did an awesome job with customer and guidance. Come see Arielle at Mini Mall for all your storage needs",
"date": "2025-09-12T14:05:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Thomas, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "97f27616-ea46-46f0-89f0-89c81c6732b8",
"author": "Dorothy Holley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwIwjtlyFv55D75EEMqmapKYrHO-QL-j3CzfMqPB82S2r_Sg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very courteous and professional",
"date": "2025-09-11T20:35:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dorothy, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit!",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "32912b14-4ab8-4ac1-891f-3d92ef960b87",
"author": "Harold Maddox",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJoflFlDv1vbgp9s_i14Rav60O1rRVB4cf4QrTZGDV5ekw-DQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle is awesome! Man she’s so sweet and caring. She makes sure she listens and understands. So thankful for her!",
"date": "2025-09-10T21:08:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Harold! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7016c24e-99cc-456f-b59e-3c4083860732",
"author": "J. Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQ3cbqCbIuLZlx-EuTaMyNbje4RO7tXiLJ5MgcvxXNo3BRFw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was amazing and her customer service was very helpful and she was very knowledgeable on everything. I will recommend her to anyone.",
"date": "2025-09-10T14:12:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0753dbec-9510-4581-8a62-45a549d9e176",
"author": "Georgea Laster",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMeVrP_fHxyM7vyL9M-5zzKrrVcmAGK4cURpBhpVXCbZC0Ktk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was great! Very helpful and super nice!",
"date": "2025-09-10T14:11:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Don't hesitate to reach out to our office if you ever need anything!",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9effb77c-c232-45a2-8a3d-ddb52aa44b0f",
"author": "Joey Oscar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUziZohiy9Grm2dLm9T9IoywlzG7mzQBReU02w_UOQsDT8emGcWqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle is really amazing. She made my morning complete and I really appreciate her for that. She very patient and kind.",
"date": "2025-09-09T12:35:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Joey! Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "3078c993-d952-4666-b024-8f8233e484fe",
"author": "Monica Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8ELaPgS8TAYuxr5dorF4f8ZubNAJnHNl3_2vjc7ZOQk6V5ytesw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was so pleasant and accommodating. She made sure to give me a breakdown of my fees and looked for a unit closest to my current one with a smile on her face. She is truly a jewel to work with!",
"date": "2025-09-08T20:22:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Monica!! Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "1fffeac4-c92a-4c69-a745-ccbc4ca2f517",
"author": "JanPanette Jeter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrACxzgeoTHgh9CjPYNB0Wnd1Dc1pOTSX7UqmYDSQ8u7TlDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "“If you’re searching for the best storage experience in Atlanta, look no further than Mini Mall Storage on Welcome All Road! Arielle, the Store Manager, goes above and beyond—her professionalism, expertise, and genuine kindness made everything effortless. She delivers top-notch service with a warm smile that instantly makes you feel taken care of. This location is a standout, and I can’t recommend it enough. Ask for Arielle—she’s the reason this place is five stars all the way!”",
"date": "2025-09-05T16:50:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ef81ccd1-fc16-4123-8d6d-ba86a014d0c8",
"author": "Smoove",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXREgVTIhVI-6lSUtap1qroiX6o5LZmKMS8r2cULb6c6MXaFl9PCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service, Alli is awesome",
"date": "2025-09-04T17:06:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fc93bded-4566-4811-b8ce-8d768d88c76b",
"author": "MIKE P",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtMPRh4moyzMxVYZBAy2kloUUn1ThFJQETaXqs-Zz8WXCp_Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "As a vendor for Mini Mall Storage, Arielle was so helpful. I appreciate her so much for helping my load easy.",
"date": "2025-09-03T15:11:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mike, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "76f4c958-86f0-4a39-bd26-b1ee57cc6290",
"author": "Luz Cervantes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0Rb8OX-zw1T5A_ukV8coJOY1fsvuL58V-pihIPjXeRfA7nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service with Arielle, when you come ask for her she’s super thorough with everything amazing personality!",
"date": "2025-09-02T20:45:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Luz! Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2f6fcf48-d763-4693-9878-38db3b34f1b8",
"author": "Dawn R",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_bzavlMyMfroQc35JNJRWFqxvgD6LCoZt1VFmei8LbR00Zw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alli and Arielle At the welcome all location Were so very helpful getting me checked in and providing access to my storage unit. They provided amazing customer service and were extremely patient with each and every tenant that came through the door. I was able to access and store my items as well as get my lock changed out with ease. Thank you so much you two!",
"date": "2025-09-02T18:25:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dawn, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-09-29T19:22:19.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "067fff3a-0bf8-4930-912e-72e57f027930",
"author": "Tre Ruff",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV68XS55m-n1k0sqrIgBXIsvDbJVPIGTKtXAWigEj02c9NQwwt9=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alli was so amazing. He went above and beyond to make sure I got the perfect unit that was needed. Arielle also sure things were on place as well.",
"date": "2025-08-27T21:11:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tre, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aedd878e-8981-4b73-8248-08a6c775fa06",
"author": "Kelvin Moy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoW8Rf7TpsWCobpO1ROesRoTc3l3Z5kRtozGxdfhIeBIUJ4vcm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented new space with Alli. Very informative, great customer service! Made the process a positive experience!",
"date": "2025-08-22T17:27:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kelvin, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2732e126-bdeb-40aa-a0d6-3fb53631fb9f",
"author": "Kimira Jefferson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5043-WO6I47lpf9pixRo1eHTR3JLZGHeQUMxXpKokTFdnKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been a customer for more than 10 years, the customer service here is great, and I can't say enough good things about Arielle!",
"date": "2025-08-21T18:43:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kimira, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d83260da-6852-405e-a5bc-b4695d601225",
"author": "Lisa Reid",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgY3i8CsuGKiy8FkqEnX1gUpXlfNj65MaQeL-_OfycCQ_mE2Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alli was very helpful. Satisfied customer",
"date": "2025-08-16T19:37:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lisa, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-29T19:22:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c83c6ffb-1389-4251-94f9-58397407b3a1",
"author": "KAY Money",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKwY_iDNXQGoOznFQtj6oNIL7GEJjqFuRbaTTpkPs7QUzh1tA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I want to say thanks to Alli for the amazing customer service he helped us out tremendously he need 10 stars",
"date": "2025-08-16T14:48:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Kay! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-08-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eca54b45-53fa-4c5f-b904-113f99b900d7",
"author": "Nesha",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI5q081uw4E0s2UWi3aLJEDPP1hDQqO8_evhN52Lk6DeE3ubg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alli was very Nice with the upmost Customer Service!! He was very knowledgeable and explained everything precisely!!!!! Thank you so muchhh",
"date": "2025-08-16T14:46:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nesha, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-29T19:22:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bb04c46e-0852-43bf-8d0d-915ae71e8838",
"author": "E Dixon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLn3ulE8dOrtFkH8lx0h_GR8N62xpyyY8l8jIOlGjjriybY1Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My 5 stars go to Alli, the customer service representative at the Welcome All location. He is great! As a customer of the former owners, he made the transition process simple and easy. His demeanor is professional, warm and friendly. The location itself has always been well maintained. As storage facilities go, this is a very good one!",
"date": "2025-08-14T17:18:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-08-29T19:22:19.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cb3b6bc6-5197-40cd-b02d-81603945f98c",
"author": "erica w",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4X2DdsqPEwrYFL-cSYTwYwjnMXfAXEl-P-ky3-SlmcIvtOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This was a fantastic experience establishing services. The front desk receptionist, Arielle, was nothing less than impressive and amazing. She was very friendly, knowledgeable, and super resourceful. She has a sweet spirit about her. She made me feel extremely comfortable and forward about my experience here. The office was super clean and smelled fresh. The property was clean as well. You can tell they take pride in the property.",
"date": "2025-08-11T14:30:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Erica, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon!",
"replyDate": "2025-08-29T19:22:19.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "7e061a05-b0ae-43c4-b8ad-5daea76d6e45",
"author": "Bobby Newland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXlAV2aySf9BG-D_Pn3UqHYU--3s42mUjvKXHKbJdEPPbcjRWp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice space good price",
"date": "2025-08-09T16:38:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bobby! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-29T19:22:19.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "100eec20-e976-475d-99c8-74ca7b6b568f",
"author": "marquez mccall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEdjPXNcBMPCB6VH8A9HkgLlnqJU3zJbADVVUalWDOst4swQyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience, sign up was quick and easy!! Moved in same day",
"date": "2025-08-07T20:27:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Marquez! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-08-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "242e1e79-39e8-4446-8cb2-0f05081270d8",
"author": "Diara Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCtKPUEKIpon4TROxS2LK8MXLBbM3BVwCInNE226dzfuESkxAcOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was amazing! She got me in and out with a great rate. Very sweet! Very professional!",
"date": "2025-08-06T16:32:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Diara! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-08-29T19:22:19.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "259c2fb6-cb2d-43ca-a9d1-6e07b1810148",
"author": "Christina Paige",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUu2Kp99wb7HQDUqfaVBVG4CmNNiZXycJ3_76TGa09Q7iOOgx1aBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-01T21:27:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Christina, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73185e4a-0b39-4b45-adba-a92b7f487b38",
"author": "Life As Te’rrance Frederick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWA7GSICa2PqjRiJ5Fk2Q_tLBRIcl-1FOOnM9jEg9lCazvLkiX4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-01T20:25:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your review! We're thrilled to see that you had a great experience. We look forward to serving you again in the future!",
"replyDate": "2025-08-29T19:22:19.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59253920-cb7f-402e-8047-63103b896357",
"author": "Lamarion Mapp",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoKWLdUF4Tg-xiJkXuoyeWCavM9WjA4GSb8oQHKe8nsK6ImQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "great experience, very friendly and professional",
"date": "2025-08-01T17:46:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lamarion! Thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-08-29T19:22:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d8af88ab-b709-4ca1-ac88-49f48e63ddb4",
"author": "Terry Churn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3t68HMZRIpypIPem_tpj2cc2KRKKtxtzUQ5UY3eqIbURyoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle is so amazing. She’s always helpful and goes out her way to make sure all my needs are met. She’s the best. I really appreciate her.",
"date": "2025-08-01T17:07:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Terry! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-29T19:22:22.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "80ad1782-3437-4f3d-90a2-09159a320390",
"author": "Tawanda Daniel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcndIRdFAS9ft7gy8rZni3oAGAZr6TJgeEdKmd_lKl7HfMQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle and Alli were so heart warming and welcomed me with open arms. They were amazing. They made the process so fast and easy. Arielle even had candy on the desk waiting for me. So nice and sweet. I know my items are safe with them.",
"date": "2025-07-31T14:49:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Tawanda! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-08-29T19:22:22.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "a3c2939d-47df-4962-927a-d029dbd1dadf",
"author": "LaToya S.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRUnZ415GjcANG1-QEh1NIqvqkzhcaDWhXvC5PNHy2xfDUUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-29T20:41:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're excited to hear that Arielle was very helpful and professional! Thank you for sharing your experience.",
"replyDate": "2025-06-29T19:22:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "493be420-d2da-4381-b8a7-186661016b3d",
"author": "Ameer Kareem Rasheed",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWouMvoL1ch4xlYwn8ZulsYfV83nCMf4jflE1L_unziEnSTt3g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage facility. Wonderful personalized service and great service.",
"date": "2025-07-29T16:35:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ameer! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-08-29T19:22:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61ebc681-5992-4522-9992-e0cd1d17b31c",
"author": "Lisa Sellers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK75WNRWTBoJ_BAvnZuxSRIKGKtNCGIsCbjzQsHMHLTiEd3TA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alli was amazing , he gave awesome customer service. From the moment we entered his office until we left he was amazing. U will recommend this storage to others. Kudos to him and his office, thanks again Alli 😊",
"date": "2025-07-29T15:18:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Lisa! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-08-29T19:22:22.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "59a6dc70-2af0-4bfb-8e33-4a24b00127ba",
"author": "eriyanna pool",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLArVOkFsT5PsBaLD_QTOJ6TkpcTyk8U0MzOc5iWGyOFmQCNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alli was a big help with helping my mom and I switch storage units. Great customer service, definitely recommend!!",
"date": "2025-07-28T17:35:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Eriyanna! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-07-29T19:22:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "77883800-c791-4582-9734-232ffd7590f9",
"author": "Ty Sampson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1CEEXMDoBvCx8ey-f2fJ_HYDOKafXPOlNQM3O-29OHu1v-w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Life Storage on Welcome All Road since Mr Napolean retired has been having issues. My issues started with confusion due to employee NOT billing me correctly then to have Life Storage jinkie computer issues with my storage bill not ADDING up correctly. After talking to several employees with questions about why my bill was not adding up correctly and why i was billed for a mth i already paid, each time concerns/issues unresolved talking points were the same. Well well well today, having to come in person FINALLY met a very patient willing to listen employee, Mrs Natasha at store 3903. After looking at my billing issues and HEARING why I was upset, she expressed a concern abt billing issues that she needed to call the Supervisor Mrs Deborah. Reading is fundamental, but so is pen and paper. Alittle heated i was, but Both ladies LISTEN and were patient enough to look at my bill the ole school way (pen/paper)and add up to see what was on computer and what was on paper were not the same. Supervisor or Manager Mrs Deborah over the phone not only apologize but made corrections to my bill. I thank both ladies, mainly for LISTENING, even if I had been wrong or confused with my adding, both ladies LISTEN to my concerns patiently to address concerns.\nBoth ladies LOLOL need to share encouragement to other employees about listening FIRST before giving the normal talking points because human error and jinkie computer issues can both be wrong. Mrs Natasha store 3903 and Mrs Deborah store 3900 THANK YOU GREATLY",
"date": "2025-07-26T21:38:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9f3f26ae-8fb4-4da7-949c-9fbcd7fb2c68",
"author": "Kiara Tyler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFqZCu9c19C38v3as9vw-vPnDQrGDXHM0p5tNeUA64tdyWsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and great staff as well. I would come again! Mr. Ali and Arielle are the best. Y’all come rent your unit at Mini mall storage!",
"date": "2025-07-26T14:21:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kiara! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-07-29T19:22:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6a93e779-2066-406c-8411-a45ff5eae3c8",
"author": "Elsie Fitzpatrick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRrjlIjL1niPqQKYzWR2Dj7pcJN7tjwy17ZmWp5gg_-va6ig=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle and Alli are so nice and patient! They made sure my things are safe and secure. I really appreciate them.",
"date": "2025-07-25T16:43:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Elsie! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-07-29T19:22:22.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "bd53a675-515b-43fb-b880-719cdda09cce",
"author": "Ricky Ward",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVe5wgBwnHDNbXa2X4dygAKqx_mkeX-E31dyZtXsKvlD2LWt8pM=s64-c-rp-mo-br100",
"rating": 5,
"text": "All and Arielle made sure I was good before I left the storage. I use to store here a while back and Arielle remembered me and that made me free so warm inside. Very clean and organized facility.",
"date": "2025-07-24T19:01:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ester, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon!",
"replyDate": "2025-07-29T19:22:22.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f65fbed0-78b2-4dbc-8718-aa00b1d4db7a",
"author": "Demario",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSknSJpM1fLNyk3O3UPswy3YffkFAC_rhGByvc7ocIciVnKdk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was awesome today. Met all of my needs and so freaking nice.",
"date": "2025-07-24T18:08:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Demario! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-07-29T19:22:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "88eee961-a5c1-445e-9743-9cd3a468fa39",
"author": "Majestic Palace",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInZBsl14pYzJUPIdgWnphi_xSdI2z1OS9gGwBQkH4iaMq_2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle and Alli were fantastic! They made the process so simple and easy!",
"date": "2025-07-14T19:34:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful you decided to store with us, thank you for sharing your experience! We always love hearing that the storage process was simple and easy :)",
"replyDate": "2025-07-29T19:22:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "152df7df-fe70-4355-b409-c41f8e8195d4",
"author": "Walter Artis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYVXzHzkvWXxyfLTZfAWA8vngmUUFt28OVzkQwRkp385qR7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "This location is very nice! Arielle took my payment and broke down everything to me. She's so nice and kind.",
"date": "2025-07-14T19:11:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Walter, we appreciate you taking the time to leave a positive review and feedback for our team! ",
"replyDate": "2025-07-29T19:22:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bb1caeee-8e64-48ab-bf5b-c5483d3a9ab2",
"author": "Nett Fisher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUAvM3GT3lCpWO11wZ_tN-JFDVsST5i4keKyf-HjwNbgZPiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle and Alli are awesome.... They were very helpful.",
"date": "2025-07-14T17:34:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear Arielle and Alli could help make your storage experience excellent! Thank you so much for taking the time to leave us a review!",
"replyDate": "2025-07-29T19:22:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "73c16841-30cd-457d-997c-a638b20f4127",
"author": "Michael Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGc4AdJOzvIEWBwvZ11e7F164eGB0pKNT706Tvgbd_8iWWq0M=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Extra space storage has continued to be my go-to storage location and service whenever I have more I am then I can put in my house in my yard there are My go-to people your friendly service the competitive prices and the customer service just above and beyond the cleanliness and security is very satisfying",
"date": "2025-07-08T13:25:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to be your go-to storage location! Thank you for highlighting our friendly service, competitive prices, and cleanliness. We truly appreciate your recognition of our customer service being above and beyond. It's wonderful to hear that you find our security measures satisfying as well. We strive to provide a reliable and secure storage solution for all our customers, and we're glad that we've been able to consistently meet your needs.",
"replyDate": "2025-07-29T19:22:22.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "895f2a13-e735-48b3-940b-7d60470ddfde",
"author": "James",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvtbn19RFhujB9lZWXu9JdjrxMwuvbwrD-DGETGH3MqofC6g=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2025-07-06T19:37:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for leaving a positive rating, James! We are happy to hear about your positive experience with Extra Space Storage. ",
"replyDate": "2025-07-29T19:22:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e550546c-168f-4108-88a8-c1797750b103",
"author": "Ken McKinney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItueHbwlSj6MOaXOV596QzN8_TBAiDBa9hTnl_fufPDphpjw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-07-04T03:23:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Ken! We are grateful for customers like you. ",
"replyDate": "2025-07-29T19:22:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "039fee25-65ec-4ac3-9c43-1842c26c5840",
"author": "Ronda Flynn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3vQCzM-yV_apKxMnr8XkvMZxq7z4GhEwQYR7zJQQpSiOutQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Devin was great - extremely helpful and knowledgeable!",
"date": "2025-06-20T19:11:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Devin was extremely helpful and knowledgeable! Thanks for the great feedback, Ronda.",
"replyDate": "2025-06-29T19:22:22.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "50ff311d-f5b0-4365-a97c-423c7766f307",
"author": "Quaiz Bey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_q8a8W-0qvbZzZb5XUY06wKGq6-hIW3fLYAVkNsScYx5iHqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-20T18:59:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for leaving a 5-star rating, Quaiz! We are grateful to have customers like you. Please let our team know if you need any assistance or have any questions.",
"replyDate": "2025-06-29T19:22:22.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "065296df-5519-4c6c-9d5a-931b35051ccf",
"author": "Terrelle",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKb066iU2VUmz8liOaN_BERiZMJEcuywMKlQzXki4uS_-HUGE=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience was great very friendly and helpful personable. Just great service all around.",
"date": "2025-05-30T16:40:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your great experience! Thank you for recognizing our friendly, helpful, and personable service.",
"replyDate": "2025-06-29T19:22:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "774281e4-198d-4aeb-bf5a-d04cb26a4988",
"author": "Kristin C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKywseGeupUskUasFuiPSRF3DiihrqTibP943OwpdfDC_OQ7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle made the setup process so easy! 5 star service",
"date": "2025-05-29T21:55:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear Arielle provided excellent service! Thank you for highlighting our team's commitment to making storage setup easy.",
"replyDate": "2025-06-29T19:22:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62902bef-b235-4242-8b99-251b4cba847d",
"author": "Emani Sims",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLRcvxA8o2O3EibAKOgE9jRAhHW8P8T86ur7hvLy0tp4In5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience with the 2 ladies in the office. They are really knowledgeable about the units and sizes and got me what I needed. Thanks ladies.",
"date": "2025-05-10T16:51:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear about your great experience with our knowledgeable staff. Thank you for sharing your feedback!",
"replyDate": "2025-06-29T19:22:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9029baeb-78f2-4f06-b06a-7497e2e5704e",
"author": "Jehu Cloud",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWTfv1EkGvKEkXxIUDerN2ExMBKcOnw9np39PnTGpDPfJ71w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-05-10T15:33:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jehu, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2025-06-29T19:22:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a0e5a15-f2e1-4a14-a907-4e873e797d8b",
"author": "Meon Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJysnUHc52oOH_gK1LPiGwMzaEna5uleJgIa7P0H6tGMCPTtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle and Gail were wonderful",
"date": "2025-05-10T15:06:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with Arielle and Gail is greatly appreciated. Thank you for reaching out.",
"replyDate": "2025-06-29T19:22:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "729b28a5-66c6-44f7-b35d-6ecd57de32d2",
"author": "Shaquita Hancock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInSMvu2p6hLIDgeseRGdbXhewK74UpGWzDgXcXpqhO5_nM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service received was great Gail and Arielle were very bubbly and helpful.",
"date": "2025-05-10T15:06:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are utterly delighted to hear about the great customer service you received from Gail and Arielle. Thank you for sharing your experience with us!",
"replyDate": "2025-06-29T19:22:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "92601821-0f01-4f80-844f-18163ba527b2",
"author": "Caroline Muthama",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWV20Pb5DgP-IQDMZjyZmA9oiVTzy2SqS8OYMhzoV4jQPRV4Kv7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great",
"date": "2025-05-09T16:14:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear you had a great experience at Extra Space Storage. Thank you for taking the time to leave a positive review!",
"replyDate": "2025-06-29T19:22:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5be56ab8-4235-4bab-a982-273ee7e7e0ef",
"author": "Remond Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsojLXTzwSNk9L-p8V9esaXA_2zYkU7t-_dw0TE5n_4F3kb7V9TA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-05-08T11:38:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Remond! Please let us know if there's anything else we can do to assist you with your storage needs. ",
"replyDate": "2025-06-29T19:22:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43e3b5ce-4a36-4b98-a154-3195637636d8",
"author": "Channelle Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLulmQRCH4jFDUPjN4UBbHLqRH1lMvsKNmIKTF_MbulAtqSyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alli was amazing 10 out of 10",
"date": "2025-04-30T22:21:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your positive feedback! Thank you for sharing your experience with us.",
"replyDate": "2025-06-29T19:22:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d86e61f6-fbce-4c4e-9268-4c240417ac21",
"author": "Tyler Manning",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXyx4_tGmsUzxJdiC0au-hTwu3yJ_TfiGzMYVPS27fqjDeGMcPw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jacob is a fresh new face to this site! Keep him! He’s so knowledgeable and knows how to treat people!",
"date": "2025-04-16T20:26:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. Jacob's knowledge and customer service skills are valuable to us. Thank you for sharing your experience with Extra Space Storage.",
"replyDate": "2025-06-29T19:22:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5b05613d-01ef-4af2-a3b6-44caab05e6f1",
"author": "Chris Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4gSnnY46uRMq2FXuhYQ8kpWaUV7Wt6_sgbPBVWJEyX9nF7cDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-16T19:46:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're grateful for your rating, Chris. Call us if you have any questions or need assistance with your rental!",
"replyDate": "2025-06-29T19:22:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "83966fe4-a0e7-4af5-ba2f-292f924a3140",
"author": "Latrelle Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKXImsHUOGhX93UpjIU0UXdI6M34n_MaN9AWdzinJ28ZTm1=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-04-08T12:11:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Latrelle! We're happy you trust Extra Space Storage for your storage needs. ",
"replyDate": "2025-06-29T19:22:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "757aebfc-0246-44f9-9229-a06b36822469",
"author": "Walter Artis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJjnRrLn6XztXM-V5yH6E1D5Xwb4MXDRtqGABCbSxnMjJliw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-04T20:28:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Walter, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2025-06-29T19:22:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5fc1230f-912b-4de4-be12-2b8d430ca224",
"author": "Twanesha Powell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV5rCs6h62-0V5Cf9IiscbWaosBZvwc66IDpwSRj74PfD_fFYpTFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy to access. Every question I had was answered.",
"date": "2025-04-03T20:03:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your experience, Twanesha! We're glad to hear that accessing our storage was easy for you and that all your questions were answered.",
"replyDate": "2025-06-29T19:22:25.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "e9be7fff-6402-4447-92dc-a05ed026aaaa",
"author": "Gigi Burgos",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVm9ZBzlzgKkYsDYD3kRUpwHBoelPc491vOLEx8HNMjmviL4QLM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle provided amazing service today!",
"date": "2025-03-29T16:59:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear that Arielle provided amazing service today! Thank you for your wonderful feedback.",
"replyDate": "2025-06-29T19:22:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "26f04c1f-5919-400b-bb2f-aa2c46a4b46d",
"author": "Monica Diaz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZQhmkADJOp_jCM_bKF5IhgoYjQmlqD_LxJFUjYb_pZ4ASpco=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice and professional",
"date": "2025-03-29T16:58:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to have provided you with a very nice and professional experience, Monica Diaz.",
"replyDate": "2025-06-29T19:22:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "298203f7-048b-4c49-ad8a-dd7a32d06b03",
"author": "Zenas Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINWDcS5XqKikRnJNMK6m1jmcI650xx9LuppgiRHDR57I6ocQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-29T13:54:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Zenas, thank you so much for the great rating! Stop by our office or give us a call any time if you need assistance or have any questions.",
"replyDate": "2025-06-29T19:22:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "51e22ce2-b772-47d2-aa12-e5fb16f14fbe",
"author": "T L",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvFkkaPYKgsIwGHAA-reEoK1dIP4l66LbrNQX5zDihBTpc-Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Wonderful experience today! Arielle was so helpful in assisting me with finding the right storage unit to suit my needs. It was easy and efficient. Definitely would recommend!",
"date": "2025-03-28T17:47:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable. We are thrilled to hear about your wonderful experience with us! Thank you for recommending Extra Space Storage.",
"replyDate": "2025-06-29T19:22:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "46afee4c-b227-4a11-8376-56cb50d88c63",
"author": "屌屌",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgE6aHFSWyV60Lde6o4b02Z3y2849s2DMb6gBgzva30LjRAl8=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service was excellent.",
"date": "2025-03-27T14:19:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback. Thank you for taking the time to share your experience with Extra Space Storage.",
"replyDate": "2025-06-29T19:22:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b70a36ed-1dbb-4f9a-a98c-da1c4a3a7642",
"author": "Quincy North",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3_q6ppiGDkcMTk4OJSO8nDSniYbHSkXAZFX4mw2s4riE6IA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-14T21:51:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Quincy! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ",
"replyDate": "2025-06-29T19:22:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cb59d895-505c-41fb-a2db-ac3d47f180bc",
"author": "stephanie copeland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhUrVNbDiSymzqh1xtPGlj0_wNFLPB1hnhlik2XX5F3-uT8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle wad so helpful and patient as well as perfessional. She greeted me coming in the door and helped me when I was lost as to what unit I needed.",
"date": "2025-03-01T18:10:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your experience with Arielle! We're glad to hear she was helpful and professional during your visit.",
"replyDate": "2025-06-29T19:22:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "72624333-b853-4019-b3c0-900d15b9fcd8",
"author": "Shonte Porter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0XwmFGKgAO8jeJUPvKSHi246lvKtklKpPl_QFi32NqjGE9z6o_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was very helpful and polite while working with multiple clients at one time today. She really made my day.. Thanks Arielle for your GREAT customer service keep up the amazing job..",
"date": "2025-03-01T15:00:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We're thrilled to hear that Arielle provided you with great customer service.",
"replyDate": "2025-06-29T19:22:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "47b14f4e-fe3e-4ce5-b118-18ee079204db",
"author": "Brianna Baugh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-Fd-zFFF4Gh_-8cNqxPiTZbuAKlT7AHc33k1YkYaaBxAPTkTo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was such a great help ! So patient and professional ….. The process was easier than I thought & she made it a great experience! Definitely would recommend….",
"date": "2025-02-25T19:08:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear about your positive experience with Arielle! It's wonderful to know that she was patient, and professional, and made the process easier than you expected. We strive to provide excellent customer service, and we're glad Arielle was able to make your experience a great one. Thank you for recommending us, we truly appreciate your support.",
"replyDate": "2025-06-29T19:22:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e7e3627c-9211-4165-9fe1-287a34f7a704",
"author": "Star Morrow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCYyapzqsTLfTQiRECy6PfaUO4S5NXk0Q4F7nQTfw5EGOIN_eG=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was great. Well spoken, professional and explained everything I needed to know that left me with no additional questions.",
"date": "2025-02-22T18:02:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear that Arielle provided you with great service. Thank you for sharing your experience with us!",
"replyDate": "2025-06-29T19:22:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "41b69b1a-3b83-4941-92e5-e8d287bbacf8",
"author": "Erika Keyton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWP_iNg37SocX0taPQ6BzO5WFvKsC0ZX4cf0KGzzJVjjBz27IjNfw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This place is clean, safe and affordable! The manager, Arielle, was super helpful to me during a very stressful time and I appreciate her efforts. My unit was clean and ready as expected. Overall, I am pleased with my experience. I do recommend this location.",
"date": "2025-02-18T22:49:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your positive feedback, Erika! We're thrilled to hear that you found our facility clean, safe, and affordable. It's wonderful to know that Arielle, our manager, was able to provide you with exceptional assistance during a stressful time. We always strive to ensure our units are clean and ready for our customers, so we're glad your experience met your expectations. Thank you for taking the time to share your experience and for recommending us to others!",
"replyDate": "2025-06-29T19:22:26.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "abd0a8f5-8387-4ec6-b96f-df84a69be16a",
"author": "Andrea Singleton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXguzjVLvham7yNiwKcOs24cOey6t1HhQwGxo1HpNMcOfAFBJlaSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "When I first saw the property it was nice and clean and the lady was very nice, very helpful and friendly.",
"date": "2025-02-11T17:21:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear that you found our property nice and clean, and our staff helpful and friendly. Thank you for sharing your positive experience with us!",
"replyDate": "2025-06-29T19:22:26.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "98f1fbee-9344-4d5a-958d-1d61f0bab19d",
"author": "Mia Edwards",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAeT7VeA7J7GNE-XCtoQbloKvV318OFBKJ2A19ztXqOmhJ9tMq=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-08T21:47:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Mia! We are so glad we could provide you with a 5-star experience.",
"replyDate": "2025-06-29T19:22:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2afff95a-43c6-4136-86e4-4ac87c2fdd39",
"author": "Antoine Lambert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrHyt5uxLUVBwgTLN0iKD5iYLUJA6eO200puLhsmL7eAf7Cg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-02-07T21:31:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Antoine! We are so glad you had a 5-star experience with Extra Space Storage. Feel free to call us if you ever need anything.",
"replyDate": "2025-06-29T19:22:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "551dd2c6-1477-44b0-9c00-003bbff1e584",
"author": "Stephanie Culbreath",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJn2EpzyRRIu3bUmnT_AtXCVCqlxnVjrJMz4indaryzT1HrS-kDg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Arielle provided excellent customer service!",
"date": "2025-02-05T17:02:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear that Arielle provided excellent customer service! Thank you for sharing your experience with us.",
"replyDate": "2025-06-29T19:22:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a7d11d0e-1038-406a-be04-20b875289aee",
"author": "Sundrea Arnae’",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoPTtEBmORRmlC-OSbNa5cKZvlud7vXknYN7HCy1PNSLFZ-kqjeA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The manager Devin was extremely polite and helpful! I was having trouble deciding on which size storage space would be appropriate for me and I’m glad he was there to help me figure everything out!",
"date": "2025-02-05T16:56:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear that Devin was polite and helpful in assisting you with choosing the right storage space. Thank you for sharing your experience!",
"replyDate": "2025-06-29T19:22:26.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "a1ca2543-23e5-4ff7-8e68-1eae90101a78",
"author": "darren leslie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUO2QU086plg8JOUr074b_sjlOJghO9wwffggjR3A87Hply9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Front desk personnel is awesome. Arielle evens reminds me of my payment every month. She knows that I'm gonna forget. Lol. It's always clean and secure.",
"date": "2025-02-03T17:09:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your experience with us. We are glad to hear that Arielle has been helpful in reminding you of your payments and that our facility is clean and secure.",
"replyDate": "2025-06-29T19:22:26.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "cc006bba-2d78-4e96-b6a2-22b4163fdb21",
"author": "Kayonna Glenn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8vyDv-8zbCF2xD4YdLYbyPVcEJeAgiatP0rDDUWF2YA2sTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very safe trustworthy place great helpful people inside the office if needed I’ll return again.",
"date": "2025-02-01T21:14:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience at Extra Space Storage. Thank you for your kind words, Kayonna Glenn.",
"replyDate": "2025-06-29T19:22:26.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "2d0f9571-1e23-4cef-9213-3aed3f104086",
"author": "Dedric Benson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8KUsk_6rVBuOC_CSaP1NpurM_mOgJAW961wYcf2XgPHOsKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service Devin",
"date": "2025-01-25T17:57:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are elated to hear that you had a great experience with our service, Dedric. Thank you for sharing your feedback!",
"replyDate": "2025-06-29T19:22:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3d6743e6-1706-473d-a731-a67f2997e184",
"author": "Valerie Bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocION6o-7hQ7OmPk3hFvB2jFJNp2Zdk8Iza91wt0pridoHZAKv30=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle is a hard working manager. I love her energy and empathy.",
"date": "2025-01-23T16:09:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with us, Valerie Bailey.",
"replyDate": "2025-06-29T19:22:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8c603bcb-7f62-4f13-b467-f79b9628d0d0",
"author": "London Badgirl",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocICrzisv4Pfy07FwOG8YSDAGOAqUSg9q9z9gnZr4cK5GVMbsw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Arielle Hearst was amazing! Very professional & informative!",
"date": "2025-01-18T19:15:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear that Arielle Hearst was amazing! Thank you for sharing your experience with us.",
"replyDate": "2025-06-29T19:22:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5d774529-1d5b-47ff-bb4b-8eaf17b71703",
"author": "Monica Myrick Jenkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7hetnfD4LWFwiDDlLuwk6TThhPhSfG8KE_eKVQO4MKfK_9A4a=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was such a weight off my shoulders to work with the associates at Extra Storage. The customer service is exceptional. Thank you to Arielle Hearst and her team. I feel safe with storing my items here.",
"date": "2025-01-18T17:04:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback!",
"replyDate": "2025-06-29T19:22:26.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "4ca0ad1b-4b2b-4074-87b7-6e89d576de25",
"author": "Bryon Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIjS7YGnPW0WkbVzxJZ_SoQ2CmTrkcNkp1RCp6VhExCPOt=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-16T21:43:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Bryon. Thank you for being a loyal Extra Space Storage customer! ",
"replyDate": "2025-06-29T19:22:26.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "309323b3-11b4-4ae2-a070-a5ae1ca13b34",
"author": "Andrea Marks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaKjrldc94X59ogoPwhWhPEqK8aACVqZ7b4X9PXQe5w_qjMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was very knowledgeable and practical when advising the best size storage unit for my needs. Would definitely recommend this location!!!",
"date": "2025-01-14T22:27:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are delighted to hear about your positive experience with Arielle! Her knowledge and practical advice in helping you choose the best size storage unit for your needs is exactly the kind of service we strive to provide. Thank you for taking the time to share your feedback and for recommending our location. We truly appreciate your support and hope to continue serving you well in the future.",
"replyDate": "2025-06-29T19:22:26.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1458e234-19de-49c5-9797-5958ce919c41",
"author": "Lade I.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0CRqwu39sClMKGFpkLQVaZpddO0zH-hssSXvXsY5AUkB7JkpZuQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Came in and had no issues. The store manager was very professional and knowledgeable. We were in and out.",
"date": "2025-01-11T20:52:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear about your positive experience at Extra Space Storage. Thank you for taking the time to share your feedback.",
"replyDate": "2025-06-29T19:22:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "884a283a-ecc5-40d2-b9d9-8fa27a03abdc",
"author": "Tai Ibitoye",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvLJOcVxWwAUrBQ63WxCTtTHteJkGNE1fHmLN1qRjnT5fL9G5U=s64-c-rp-mo-br100",
"rating": 5,
"text": "The store manager was very professional and knowledgeable. She explained everything in detail and even showed us a unit. We were able to get a unit the same day and it was very fast.",
"date": "2025-01-11T20:48:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are honored to have provided you with a fast and professional service. Thank you for choosing Extra Space Storage.",
"replyDate": "2025-06-29T19:22:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "288192f2-a332-4b8c-9dda-43f74140ffff",
"author": "Evan Wood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyIcO0_wTJVC33fD7YdUtvgHvf0bTh42oQKsat_0vegBFnqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle helped me get all set up and walked me through all the things I needed to know. Very nice, patient with my questions and thorough in her explanations.",
"date": "2025-01-11T17:12:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience, Evan. We're glad Arielle was able to assist you thoroughly.",
"replyDate": "2025-06-29T19:22:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "125339a5-9060-4fa0-a20a-5aab4e0cc567",
"author": "Aretha Cole",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLB2TSGRF75kzhjZ2isVrrePX4Pm7-HZhfFsejv-e2gNQgrAQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alli is alright with me. Very much about taking care of business",
"date": "2024-12-30T17:46:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with Alli at Extra Space Storage. We appreciate your feedback!",
"replyDate": "2025-06-29T19:22:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73c4cb56-94e7-418f-a286-7f92fc5fdefb",
"author": "Just Mi_Girlie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZyAzE_2SZC0pxcK6tWEZm-PlnpanqmeEVygW33auqoXT9Iw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience here for 4 years. Napoleon got me started back then. He was so kind as we sat on the golf cart to begin our tour. When I decided on the size I wanted, he made sure I knew how to securely close and lock it—making me practice until I had it right. He was awesome!\n\nI opted for one of the outdoor units. I was worried after the fact, thinking I should've paid the slight extra for indoors, but I was impressed with how well my things held up after 4 years. The grounds are very clean, and if I ever face the need for storage again, I would go back.\n\nAlli Herrod closed out my account. He was nice and even called me personally to say I overpaid and had a refund coming. So, an overall great experience here. Give it a try!",
"date": "2024-12-27T13:29:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for sharing your positive experience with us! We're glad to hear that you had a great time storing with us for 4 years. Your feedback is incredibly valuable to us.",
"replyDate": "2025-06-29T19:22:28.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "07e835e3-13a3-47fa-814d-438396a945d1",
"author": "Sierra",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVktnvUsJ2-rQwiuA5hsd_hy_f2PL8WAo9Gkzt7Zm8J0bqw7ss=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service ! I’ve been here for over a year and the experience has been nothing but great.",
"date": "2024-12-21T22:12:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear about your great experience with our customer service at Extra Space Storage. Thank you for sharing your feedback!",
"replyDate": "2025-06-29T19:22:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61424270-6887-4ae5-9034-4a3b2ed2ef54",
"author": "Cheryl Price",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK709zZ1E9AcaFevVW3xUo6Ex2gf4c8oQL7xZqgFwa_2nPbpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This review reflects a 5 🌟rating because I have received the best service. Everyone is always friendly, knowledgeable and ready to assist. I made the correct choice when I decided to rent not one but two units. Thank you for remembering the true value of customer service.\n\nCheryl Price",
"date": "2024-12-21T14:17:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are privileged to have provided you with excellent service. Thank you for choosing Extra Space Storage.",
"replyDate": "2025-06-29T19:22:28.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c702375c-bf71-4aeb-b904-b21a9d1efe49",
"author": "Randal Flimmons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZ8oMyn3F7zaAdKIOqFxTALIOu6X2ToGkkPEumxbRnrROb71K7=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've moved around quite a bit over the years and used the services of numerous public storage facilities, yet I must say that my best experience was with Life Storage Atlanta - 3850 Welcome All Rd SW, Atlanta, GA 30349. Huge shout out to Ms. Natasha and the team for their amazing efforts ensuring that we did in fact have an enjoyable experience.\n\nI commend the team on their professionalism, customer service, courteousness, quick service, and merely taking the time to thoroughly explain their process and answering all questions I had via calls and in-person visits.\n\nI strongly recommend Life Storage for safe storage of your precious 'life' cargo!",
"date": "2024-12-04T02:34:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Randal. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ms. Natasha! We're always here to help at 800-800-3456 if you have any questions or need assistance with your rental.
",
"replyDate": "2024-06-29T19:22:28.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "9bde851d-a7cc-4d9d-9175-ab20d5a594de",
"author": "Wayne Sutton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJH-sbK-ue0gKJw9MeWUZ6x70W3iGnLUwUAxDb6wq6TcaBTjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-24T17:32:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a 5-star experience at Extra Space Storage, Wayne! Stop by our office or give us a call if you need assistance or have any questions.",
"replyDate": "2025-06-29T19:22:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c70f16b8-0876-4518-9709-b3d9fea8ba09",
"author": "The Brand Business Consulting",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZ1wm9IxcG7UKAsl2LMGupihfjd1CmhQFR4230K0T1Ss5IDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "This storage facility was very professional and clean. The staff Alli & Arielle were very informative and helped me soo very much! Will definitely be back when I am in need of another storage unit! Thank you both!",
"date": "2024-11-20T17:30:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your review is appreciated. We are glad to hear that our staff was helpful and that you found our facility professional and clean. Thank you for choosing Extra Space Storage!",
"replyDate": "2025-06-29T19:22:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "cdd82b9e-517e-4edd-bee0-00c30bf5ca19",
"author": "Robert Dawson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLX7FySZPpNHfzQsYOuILNQF6h92UebuGxP0FpA2jCAYJDlOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everytime I rent her Arielle Hearst takes care of our storage needs. Top resource!",
"date": "2024-11-14T23:09:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with Arielle Hearst is greatly appreciated. Thank you for sharing your feedback!",
"replyDate": "2025-06-29T19:22:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "730ef70b-d94a-40c3-af07-313f669cd96b",
"author": "Chris Kozusnik",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKudeWND4MYvwoRoCvRFu2jjbe2A1wYD_d_N4XhOqckGduj4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was phenomenal and had a very clean property.",
"date": "2024-11-14T22:05:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear that Arielle was phenomenal and that the property was very clean. Thank you for sharing your experience with us.",
"replyDate": "2025-06-29T19:22:28.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "c05b92da-d7d1-4084-a4c8-35973ef0af96",
"author": "D.A.H.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW30yZKY4ugsnA3cBHxwJEgDSi70PQvYdFJqM9iFF2jXoGXYwmqng=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "She is Very professional and I appreciate her expertise. Arielle Hearst",
"date": "2024-11-14T19:50:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your positive feedback. Thank you for sharing your experience with us!",
"replyDate": "2025-06-29T19:22:28.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d014fa34-d68f-463d-9382-14bd61c08568",
"author": "Lifestyle of Moe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoPDvrjAlBsWgNzmg7VtIFC8Hjiuzgla6CN_PSbLt3RmNxhuEsYQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Arielle was very helpful. She answered every question I had with a smile on her face. Moving in was a breeze.",
"date": "2024-11-13T17:37:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear that Arielle was very helpful during your move-in process. Thank you for sharing your experience with us.",
"replyDate": "2025-06-29T19:22:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "44293ce9-37c5-465e-b36f-07e00277f6fb",
"author": "Ronn Henderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAEw2vyNbsSm60LGc-aE-whTGJ-wFJWdJxTHnH2-C7O_FwLOr8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing service and very clean facility",
"date": "2024-11-13T17:25:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear about your amazing experience at Extra Space Storage. Thank you for sharing your feedback!",
"replyDate": "2025-06-29T19:22:28.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "92b95023-4cf2-4f74-a2bb-a07890bccb90",
"author": "Luke Wayne",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNPYSADkozkYgM-IDfsvICAy04dAXoz6BG2_2dGJrhKPCR_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was absolutely amazing! I can't thank her enough.",
"date": "2024-11-13T14:53:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your kind words about Arielle. Thank you for sharing your experience with us.",
"replyDate": "2025-06-29T19:22:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a862451f-bd31-4b8b-9c29-8b927d6a90ab",
"author": "Sinthuk Chhoeun",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjKRcotEUSkUTYTz2Uca_gdHckJTZ9HFU_tXkf95G10G5tIdOtww=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Arielle and team are so amazing and helpful made me feel super comfortable and answered all my questions",
"date": "2024-11-11T18:13:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable. We are thrilled to hear that Arielle and the team were amazing and helpful during your visit. Thank you for sharing your experience with us.",
"replyDate": "2025-06-29T19:22:28.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c62f425e-0894-4bdd-a8f7-99f49e1cb50c",
"author": "REVGREGORY ARNOLD HARRIS",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmri5Q2nxPCIEdqSa-VeifZA_gh1cNZFRXdxP_xSyuZb---qBGcw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had a wonderful wonderful couple of months at your facility, but I’m now at a life storage in the East point of welcome all Road and that facility is much cheaper as Brite is newer and it’s near my job practically across the street. I just want to thank y’all for servicing my Belongings thank you so much. I want y’all to have an awesome awesome day and week in the Lord and continue to do what God is ordain continue to make people lives better and go down on your price thank you bye-bye",
"date": "2024-11-11T00:35:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are utterly delighted to have serviced your belongings during your time with us. Thank you for taking the time to share your experience.",
"replyDate": "2025-06-29T19:22:28.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8e28ddb9-bfb5-4197-96ef-34a052a49749",
"author": "Lakeith Arnold",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJdAYLZ70paEZ_6y8CujMrIAYVbekZ0SbPOZD4jRZmmRJK7SA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-11-09T02:14:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lakeith, thanks for leaving a 5-star rating! We're grateful to have you as a customer.",
"replyDate": "2025-06-29T19:22:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "75a8fc27-7141-48bf-b690-d4f188304a84",
"author": "Harold Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0ypsJa3OII2xPGiDFBvs-gM_ES-7VcFqyu-9T7APr1hmhUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was amazing and made the process quick. I can't thank her enough",
"date": "2024-11-06T19:50:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback. We deeply respect your kind words about Arielle's service.",
"replyDate": "2025-06-29T19:22:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "05ee6f2d-a597-49a1-9dd2-76b74598fc70",
"author": "Sonya Howard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqdXL-FWoxOe1ioHPw9wLjLydSrWJFrdHXTiKaoRwMTlEmLwQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-10-31T23:14:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled you had a 5-star experience at Extra Space Storage, Sonya! Please give us a call if you need further assistance with your storage needs.",
"replyDate": "2025-06-29T19:22:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8b0e2fd7-cbcf-41ec-acf0-1e17d729e749",
"author": "Malaika A",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDXIr8rA5OyTGp63Z2DAdmI_PdlWX7IAdm3aQHCyPvB94Mqg=s64-c-rp-mo-br100",
"rating": 5,
"text": "“I had an exceptional experience with ExtraSpace Storage thanks to Enez! From the moment I walked in, she was friendly, professional, and extremely helpful. Enez went above and beyond to make sure I found the right storage unit for my needs, answering all my questions and ensuring the process was seamless. Her knowledge and dedication really set her apart. I couldn’t have asked for a better experience, and I’m so grateful for her assistance. Highly recommend ExtraSpace Storage, especially if you get to work with Enez!”",
"date": "2024-10-26T21:45:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear about your exceptional experience with Enez at ExtraSpace Storage. Thank you for sharing your positive feedback!",
"replyDate": "2025-06-29T19:22:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5fc152bb-8776-44ff-beb2-09538341951f",
"author": "Ajalae Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlQFLCDza1sqxNTOnCez24NMLt6p6Bs7qzIiYdD8F0Ydyyqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I stopped by to view the units and calculate estimates. As soon as I walked in the door , I was greeted by Enez . I was completely impressed with her professionalism and customer service, even though I kept asking a lot of questions she never got frustrated with me. I would highly recommend Extra Space Storage to my family and colleagues in the future.",
"date": "2024-10-26T16:10:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your positive experience with Enez at Extra Space Storage. Thank you for recommending us to your family and colleagues in the future.",
"replyDate": "2025-06-29T19:22:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ed6420a8-8d84-4813-af04-fe48eb177d31",
"author": "Zion Kennedy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhQz7Q36MnPPm2abBeVId8LKL3SBIe5vVY13XAOZUrKuulw7gL=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-26T15:34:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Zion. Thank you for leaving us a rating! Your feedback means a lot to us! ",
"replyDate": "2025-06-29T19:22:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "19019eca-ccdf-4cf9-9654-0c8d9c620563",
"author": "Kierra Mcfarland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7tyolTgyn1fmGxEAl7V_8GueNMoQ-dyJAxeu0apBCVRTS5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service need a pay increase best storage place I have been to thank you enez",
"date": "2024-10-25T15:18:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kierra, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (762) 222-4538 or stop by the office if you need anything!
",
"replyDate": "2024-06-29T19:22:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "31470da2-ecf6-44dd-94b2-ec6dd4967da9",
"author": "Dawn Tate",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvjKI71rPKl7WBqf-oTA4kxhQkkbnx2mX2CTwz8fPZcZqrHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle and Enez were phenomenal.",
"date": "2024-10-23T18:22:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are ecstatic to hear that Arielle and Enez were phenomenal. Thank you for your feedback, Dawn.",
"replyDate": "2025-06-29T19:22:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "435ae69c-941d-4a9c-9931-0d057eaea045",
"author": "edward brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLi_gv98Z2taADOaMWh_ZD1QqoQDMsJuEHQvEIRCb38G149KWc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was awesome and answer all my questions",
"date": "2024-10-22T20:41:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience with Arielle is greatly appreciated. Thank you for sharing your feedback!",
"replyDate": "2025-06-29T19:22:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b8601d18-7e7f-4222-8b65-90dd95982ad2",
"author": "Bosley Mark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJe3fjux-uxRS72qdbPgWbsENebuPusNLW37pQu4ZREguH7IA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and very helpful.",
"date": "2024-10-21T19:02:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear you had a great experience with our service. Thank you for taking the time to share your feedback.",
"replyDate": "2025-06-29T19:22:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "89e6c2f8-4306-4720-8cee-1a3a4f900fb3",
"author": "Sharon Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIP1ya8QWqJ0BDgE9usfFSjkyLrB4iLlUxFg8R4cS0q3PD6xw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have been with Arielle since December 2023. Her customer service has been amazing. She even calls to remind me of my payment if I forget and gracefully says I’ll note your account. She drives the property and makes sure it’s clean and all things are in place. This is a very safe, professional and secure storage facility. Ask for Arielle when you call or walk in.",
"date": "2024-10-19T16:01:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for your kind words, Sharon. We are thrilled to hear about your positive experience with Arielle at Extra Space Storage.",
"replyDate": "2025-06-29T19:22:29.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "e48d42d8-924a-451b-ac3f-4fca0af1c1fe",
"author": "Claudetta Hearst",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpki3Nqwuvuckfu5W34xw7wvBKinLRHg5ITmGkxoJBZbDxxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I didn't know how nice people were until I met Arielle and Enez. They showed me true southern hospitality.I can't wait to tell my friends about them.",
"date": "2024-10-18T21:30:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear about your positive experience with Arielle and Enez. Thank you for sharing your feedback!",
"replyDate": "2025-06-29T19:22:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "714a8e87-7882-4eb8-9564-68d785c5636d",
"author": "Alicia Ortiz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsOX5Vns8w5YrWdIuj70JHOr9x_l6vuVNNTzcZ4F9hHwHXlA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle and Enez had wonderful customer service. I highly recommend!",
"date": "2024-10-18T21:30:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're elated to hear that Arielle and Enez provided wonderful customer service. Thank you for your feedback, Alicia Ortiz!",
"replyDate": "2025-06-29T19:22:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9f7d157b-e158-40f5-aaaf-466f155ed11d",
"author": "Vnae Rox",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK49DqQDC9bf_eh9xMdc25uOIKi6FGtXhosIJv2VBj10aOl5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle and Enez help me so much. I was having a bad day. They made sure to make me smile and do everything they could for me to get my storage. They are AWESOME!",
"date": "2024-10-18T21:10:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your positive experience! We're glad Arielle and Enez could help make your day better and assist with your storage needs.",
"replyDate": "2025-06-29T19:22:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98cb1004-ad24-47bb-b7f4-89bd87490d07",
"author": "Rodney Holloway",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFldwFzlQ2N143acpcRgDKFwNtiq9nU5EjVZy303wCLfR1kg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle and Enez was amazing. They walked me through the entire process and met all of my needs.",
"date": "2024-10-18T17:52:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're pleased to hear that Arielle and Enez provided amazing service and met all your needs. Thank you for sharing your experience with us, Rodney.",
"replyDate": "2025-06-29T19:22:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0a4c21f3-001c-4410-b8fe-d439e17ccb17",
"author": "Brenda Nalls",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIK99i-Qm6SPZ3sgswXE3JbN_Me1HmK_z7rV8wfoTox6qgi8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-18T15:33:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brenda, thanks for leaving a rating! We're happy to hear you had a great experience!",
"replyDate": "2025-06-29T19:22:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5d5749f4-2a17-497f-9fe0-50d0c63c9372",
"author": "D & N LLC",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1Rg31KRUunVo4Ku5usQraqpZ_XQmu6G1rP5NpPKC8SJAFeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank u so much for helping me and understanding my needs the lady’s here at welcome all rd are amazing. As soon as I opened the door Arielle and Enez greeted me with professionalism kindness and u can tell they cared I was worried at first but they both made sure I was satisfied in the end. Keep up the great work lady’s y’all are an amazing team. Peace and love",
"date": "2024-10-17T20:51:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are truly pleased to hear that Arielle and Enez provided you with professional and caring service. Their warm greeting and understanding of your needs exemplify the kind of customer experience we strive to deliver. We appreciate you taking the time to share your positive experience with us, and we're glad that any initial worries you had were addressed by our team. Thank you for recognizing their efforts and the great work they do. We value your feedback and are happy that you left satisfied with your visit.",
"replyDate": "2025-06-29T19:22:29.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7544f6d9-1054-40a4-b349-55a9588150a8",
"author": "Zuri",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjphQr7a7je0_S_RZ2OnxV_TNqi1IoBWxH5Mr-K9S4F_ER3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came to check out a unit for my things and was greeted with happiness the lady’s here were on point. I asked to use the bathroom and everything was spotless it smelled good in the office and just was so clean u can tell they care about the customers and the building as well. Both lady’s treated me so good and I appreciate the fact that they cared for my concerns as well. Arielle and Enez y’all are the best thanks so much for the support.",
"date": "2024-10-17T19:37:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy to hear about your positive experience at Extra Space Storage. Thank you for taking the time to share your feedback. We're glad that Arielle and Enez provided you with excellent customer service and addressed your concerns. We take pride in maintaining a clean and welcoming environment for our customers, so it's wonderful to hear that you noticed and appreciated the cleanliness of our facility. Your satisfaction is important to us, and we're grateful for your kind words.",
"replyDate": "2025-06-29T19:22:29.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "d21ae797-567c-477e-b775-3a8ae6bb7f38",
"author": "Dkp Gaming",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYe5p5Cs-zmV7DOkF6vb7nFfv4sllfMn7u50_biA1fwJWH21Si=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle + Alli are awesome!",
"date": "2024-09-20T14:58:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy to hear that Arielle + Alli are awesome!",
"replyDate": "2025-06-29T19:22:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24166a31-cc6c-48e7-adba-ebb4788cac7f",
"author": "Parish McClaine",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnCLJa76mHrSJtZCJSxrNTmc2PcVtoRPtDwZ-cgMpo1g1eXJXUlA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alli and Arielle are the best!!! I got the best rate storing here",
"date": "2024-09-20T14:29:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Parish! We are absolutely thrilled to hear that Alli and Arielle provided you with the best rate.",
"replyDate": "2025-06-29T19:22:29.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d2028200-344e-464d-9625-03fe590a6ba9",
"author": "Master Craft",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCxvYzl3XCQlorLJifSj152Qbqj5Yi94QlZHwc9ZU4WtZgwstI=s64-c-rp-mo-br100",
"rating": 5,
"text": "Alli was a great help on today!!!",
"date": "2024-09-20T14:27:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Master Craft! We're glad Alli was able to assist you today.",
"replyDate": "2025-06-29T19:22:29.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "23b8a0b4-55ce-44cc-82bd-73e75cb5a5e7",
"author": "Luh Tank",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgJ0R86jaioiZ6I-WTYdExwOW6c4PsYETcRv1Ey03U3NxidJE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle brings such delight to the store! I love storing here!",
"date": "2024-09-20T14:18:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your kind words, Bumpdown Tjayy! Thank you for sharing your experience with Arielle at Extra Space Storage.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5fd2b0ab-2f9a-4c38-bde5-d3ac4f38c613",
"author": "Kevari Bridges",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHJnFSVWCJinTPPVZy4P0VOTS1aOKib7NNKuuedcq_ZLKW9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was awesome!!!",
"date": "2024-09-19T14:01:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear that Arielle was awesome! Thank you for taking the time to share your experience.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f8119eef-5fec-4336-b9a5-f4d2687be183",
"author": "Jaden Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2lx1oA64yxRwYlAJQgT-f2IJmJzLY1g5LkJQf_bUa4VnNWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to store. Arielle was great",
"date": "2024-09-17T18:49:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with Arielle at Extra Space Storage.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8efaf17d-96ae-4970-b57e-f03f39630e8a",
"author": "Coreyon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxLfzHH1iVDBa14XW3w4mfkYPPuUrxGkFHIUBvaTppvnTm9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was thorough and has awesome customer service.",
"date": "2024-09-17T18:43:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear that Arielle provided thorough service and awesome customer service. Thank you for sharing your experience, Coreyon.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ef342d4c-d765-4efa-960b-3a5cdfb8816e",
"author": "Toria mafia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7IRcdFMSh1RI2BgPkPYztGcUvc8KChup35jj2rZAyHX0DWcsi=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was great!!!",
"date": "2024-09-17T18:38:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear that Arielle was great! Your feedback is incredibly valuable.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e5525fc8-0142-4874-9bdb-98e4b778490e",
"author": "Marquitta Belote",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGOpNQpQM396UYbCh9CVfeiUU07jY5Xr8Kz8M-MsiKPDKieQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was very helpful and amazing. If you go there make sure you ask for her. It was best experience and what I needed.",
"date": "2024-09-17T18:37:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Marquitta! We are glad to hear that Arielle was very helpful and amazing during your visit.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8977f9d4-8d22-489d-9cbc-3719747217fb",
"author": "Uzi Cartier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8NwddRWk0f6eieOE96JS8NVhiSlOpOm8MqCTUGGsslvWleBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place to store! Arielle was a great help!",
"date": "2024-09-17T18:34:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Uzi Cartier! We're ecstatic to hear that Arielle was a great help at Extra Space Storage.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cd2bbb6c-adec-4df4-a991-5e96a4bcac5e",
"author": "Jaylen Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJI9qNPrOZDAb8TBIb8bYW6WpfyZSjLB490bZBQ39y49N5FKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle is awesome!",
"date": "2024-09-17T18:33:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for your positive feedback, Jaylen Davis! We're glad to hear that Arielle provided awesome service at Extra Space Storage.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2d4c0441-9266-43a9-b40b-5122bf68f4a1",
"author": "Micah Madlock",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW50-qbhOlv581Qy-74M_3dXki6240JVFXNz1260PXBhtlYH4QV=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Atmosphere! Arielle was great!",
"date": "2024-09-17T13:33:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback, Micah Madlock! We're glad you enjoyed the great atmosphere and Arielle's service at Life Storage - Atlanta.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da5fd2a6-42e1-44cc-8c96-16daa755eb0a",
"author": "Vib3with. Zyia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvVazHaxt5-KssYxhQaz55I_hWW2sKK4vTqTyE9Vo2-834BYg5=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-10T14:31:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks! We're so appreciative of your excellent rating, Vib3with.! Don't hesitate to reach out to us if you ever need any assistance.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3fcc3214-fe8c-45b9-8f24-7474fe4cc3ea",
"author": "Kaniyah Coleman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNlgRaEqeNR3Sw_OkDFwm7aTT_xNwHcDJ3iFzUdMIUzUMEWtfc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-10T14:29:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kaniyah, thanks for leaving a rating! We're happy to hear you had a great experience!",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3c568ba-52f6-4562-a6d2-2b5930243955",
"author": "Latressious Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXW8iLK2UDhd7Bh7uwcrW6TRUupKRXE1TA3dZY3ssatXDdvJGdBeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommend this location! The staff there is AWESOME!",
"date": "2024-09-10T14:24:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your recommendation! The staff at Life Storage - Atlanta is truly awesome!",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "640c3396-f1e0-4fef-adf5-e4c1071887f1",
"author": "Kordarris Hullum",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVl6MP0xz_Q7KWh_xUR0K113fEapj73nL2TNbuVwdYnmx_s-bZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-09-10T14:22:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is so happy you had a great experience, Kordarris! If you need any assistance the future feel free to stop by or call us.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b77b46a4-99a4-4001-b111-a7a94fdee192",
"author": "Brendaleen Howard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZBBGASIg20h-MUcMmV5ytfCU3tujIml2bWKgI_LbVsBw36A=s64-c-rp-mo-br100",
"rating": 5,
"text": "My process was swift and Arielle was friendly!",
"date": "2024-09-10T14:20:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're utterly delighted to hear that your process was swift and Arielle was friendly! Thank you for your review.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4a9e88e2-4411-48f8-a890-a3ea9cf6aab1",
"author": "Bjay Westbrook",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6pvt5IVtDd0S_UFqGWRkvZzBNVZ6a2frEB8YXj_q84yncuQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Property was clean, and Arielle was very thorough and helpful!",
"date": "2024-09-10T14:18:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We deeply cherish your positive feedback, Bjay! We're glad to hear that Arielle was helpful and that the property was clean. Thank you for taking the time to share your experience with us.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e4db7b14-eb77-4933-b7e6-447adf30cc5a",
"author": "Deairion Marqui",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpb1BsmXb2_GwSwRKNpiIbTYCYxkQzuKk1jfWs8djjCC3qY7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Customer Service!!!",
"date": "2024-09-10T14:15:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We greatly appreciate your positive feedback, Deairion Marqui! Thank you for choosing Life Storage - Atlanta.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a0a2915d-ad61-41b5-b7d5-01f2640cce33",
"author": "Jayda Bayda",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW3i_EwL76fMcW1w4qS4G5t-EyinK-VvYOyNZHJiNNldAEsxk8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was awesome!!! Highly recommend this location!",
"date": "2024-09-10T14:15:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your experience, Jayda Bayda! We're glad to hear that Arielle was awesome.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "60fcda6b-4462-4216-b2b9-b837b9f1234f",
"author": "Laura Porter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRc3rkLoKwNJ-A5ksyajhRRSQPJFj0c88-akjeBOk2vaMcfus=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff here are amazing. Alex was so helpful and and so outgoing!! Cool Beans!!!",
"date": "2024-08-31T18:24:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are overjoyed to hear that you had a great experience with our staff, especially Alex! Thank you for sharing your feedback.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b64dcaa-041b-4b07-bb16-f1a2ca6804f5",
"author": "Darryl Lisa",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLL4YZ7ej0LVgwVZmtsB3gCOKzx8RtYNUAG1Z3sQmDrukx-bw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Customer service!!!! Alli is an excellent representative!!! He always has a friendly and very helpful demeanor!!!",
"date": "2024-08-31T16:19:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled to hear about your great experience with Alli at Life Storage - Atlanta! Thank you for sharing your positive feedback.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4ac40412-3fc1-46e3-bf06-8d01cb63e1fc",
"author": "Chava Bowden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKM5gevYoHqJE2sSdSC0Pl5s_t1XYxoiNIpPTi7BDZYqRcILw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-26T21:46:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks, Chava! We are so glad you had a 5-star experience with Life Storage - Atlanta. Feel free to call us if you ever need anything.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0d1ffa38-874b-4fb7-a6d1-371a7b1b9b5a",
"author": "June McArthur",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2etlBae1_PSktrS6vk_qKkQrnKgfLoBmLU8xeHiJCDhiLqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Lady at Welcome All location took care of me so well! She was so sweet every time I talked to her and visited! I wish I could give her 10 stars!",
"date": "2024-08-20T17:42:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are absolutely thrilled to hear about your positive experience with our team at the Welcome All location! Thank you for taking the time to share your feedback, June McArthur.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "192ae257-3ccd-4ddf-8719-e353e4a93c85",
"author": "Ron Curry Sr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcMP0N6sLehUN3W_GaNy4kf7HE7pWw3M1Sm0hg8gFcVgaGBTxt=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was easy getting storage. Smooth process",
"date": "2024-08-10T23:31:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ron, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Life Storage - Atlanta! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "87fc7015-3171-4eb6-b091-b8f31b6662be",
"author": "Nina Price",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0-axEi-qQQZ8VlciWIpATqr0qJFGsx4w1Hgq1Yeoi-TicYCEQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-04T19:35:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nina, thank you for your positive rating! Please stop by our office or call us if you have any questions.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d9a7edc3-5fa5-4859-94a2-c313153aaf41",
"author": "Patricia White",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxdEz_hysFNjjSrgedcmTaa_2YqzdxvZu4T9SShjs593dqYTMd=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-03T18:55:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Patricia! Thank you for being a loyal Life Storage - Atlanta customer! ",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4677bf21-9b6b-4930-b84a-1ab73e3021f1",
"author": "Cristopher Félix",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVC9eeXOQeoP6sdPx0FVWkBrP64uyKFGV9rqvaB74Nx6Trp9OBJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The storage staff are incredible polite, and helped me with all my questions!! Definitely recommend",
"date": "2024-07-26T19:04:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're overjoyed to hear about your positive experience with our storage staff! Thank you for sharing your feedback.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bc524e9b-e47a-4f6b-ba3c-eeb888be44b7",
"author": "sean gavin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjlYnNblSACQYTrl0aPvxm1RwbWjpDQxkbuMDAEnzJ11CIpHWmEw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Absolutely amazing staff. They made my move in so easy. Property is very clean also .....",
"date": "2024-07-26T19:00:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your positive experience with our amazing staff at Life Storage - Atlanta. We are glad to hear that your move-in was easy and that the property is clean.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "9ada33cc-3c0f-461b-a8ef-d041f90a623f",
"author": "ALDINO SAMBAHO",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVk16s4pcrkBATvTCJn_DyO-fbAcTJEP8Wy1MKt37ZceCInMJit=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Excellent self-managed store",
"date": "2024-07-25T02:41:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience at Life Storage - Atlanta.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2171cb7d-9b53-4362-8a5a-0655e5228070",
"author": "Donald Curry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVN1x5JFuuh1gUkS6ra9QzcyGHv3WNnEQ-CQCQxvRSMn20boUALyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was looking into getting a storage unit to store some extra items around the house. I went to the Life Storage in Welcome All road to get some general information about the type of unit and cost.\nI was greeted by one of the sales rep(Allie) . He was very informative and pleasure to speak with. As of now I have made the decision on whether to get a storage unit or purge. If I make the decision to get a until it will be at Life Storage",
"date": "2024-07-18T18:47:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're delighted to hear about your positive experience with our team at Life Storage in Atlanta.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "29096226-cd0f-48f6-91dc-7df748662837",
"author": "Carmen Munoz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU4X9Y-x1AbvxzdIBIvbQsUppOykkS461zP40keJHcihTkPTQ2eDw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service at Life Storage was IMPECCABLE! I would encourage anyone in need of space to visit this location.",
"date": "2024-07-17T16:09:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with us! We are privileged to have provided you with impeccable customer service.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1f6cfd30-f935-4909-9367-3166ef01f6d1",
"author": "Monica Hurley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6CBRmEJUOhOSEUV_TVt-i9JFAfpfzV7tcyP16bduub6FjEguc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Life Storage/Extra Space team members are amazing. They will go beyond and above to assist you, even when life is LIFEING!!! I find them to always be well versed regarding the business and always professional.\nThank you for taking care of me since 2022!",
"date": "2024-07-16T20:33:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that our team members have been able to assist you beyond your expectations. Thank you for choosing Life Storage - Atlanta since 2022!",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dc71d2b1-0372-45d1-ac67-225e74066507",
"author": "Taylor Hodge",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNQ0SPwMUMXeqO_PguEnpQZQdpeCYwjWl4-MgfD4djR7VKPA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle qas wonderful. She meet all my needs. Thanks again.",
"date": "2024-07-08T19:54:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that Arielle met all your needs. Thank you for choosing Life Storage - Atlanta.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "16fcb94a-cec7-4d2b-bf09-d4263193dd5b",
"author": "Tab Ming",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbSjCuIslPhAs6ruGG935Om6kb0aK2sXiV6E5gHxAiLbEvlFZi=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Hi Alli was awesome\nAnd I had a great experience thank y’all so much !!!",
"date": "2024-07-05T20:20:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Tab! We're happy to hear that Alli provided you with an awesome experience. If you ever need anything, don't hesitate to reach out to us at (762) 222-4538.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "811eeff3-371a-411e-a076-7bda16644129",
"author": "LaTasha King",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrGA67B3N25id82x9ok_PfQLbvxpID2bbe0HsY-L6l4djqg7Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff has been amazing!! Wonderful experience!",
"date": "2024-07-05T14:22:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated! We're glad to hear that you had a wonderful experience with our staff at Life Storage - Atlanta. Thank you for choosing us for your storage needs.",
"replyDate": "2025-06-29T19:22:31.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "530b1d1f-925d-438d-aa46-e4c80f58a316",
"author": "LaTonya Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbTPXxeREk2upAHypjkvk4Ea9vwyVF7FjGDt0UylzxrmoUDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "From the reservation process, speaking with Debra on the phone and meeting Ariel to sign paperwork, everything was great! I was going to choose another storage facility but had an uneasy feeling but at Life Storage everything is great and I feel my items are safe and secure.",
"date": "2024-06-17T16:32:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are so glad that you are satisfied with our services! It is our goal to provide our customers with excellent customer service and a safe and secure environment for their belongings. We appreciate you taking the time to share your positive experience with us and letting us know Debra and Ariel took good care of you!",
"replyDate": "2024-06-29T19:22:31.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "04fd7904-e362-4d44-84ec-d447a60878e7",
"author": "jayy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZrEMzfF1ZIVXnW7VGVhyqQUiEfOKURzJXgXOPAiZfYTlUlh-Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was great! Thanks to Ms.Deborah, I got extra help, and everything was situated in a timely manner.",
"date": "2024-06-05T21:04:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your feedback is incredibly valuable to us. We are glad to hear that Ms. Deborah provided you with great customer service and helped you get everything situated in a timely manner. Thank you for choosing Life Storage - Atlanta.",
"replyDate": "2024-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "78c04c8f-f5a1-4306-84f0-a1c9628a7651",
"author": "Twilight Tiwmw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxrfdgFr2dbkeQAVZbUlB2CKO51V-COwC5PnA5s9E1AWlQKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean inside and very good costumer service.",
"date": "2024-06-05T20:49:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear that you found our facility clean and enjoyed our customer service. Thank you for choosing Life Storage - Atlanta.",
"replyDate": "2024-06-29T19:22:31.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "36ca8132-c056-41f3-8bfd-739f76332990",
"author": "Jasmine B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKMFgGalIBBMGiSxyPv7cSjRgf4ddLw2e8d1-_bqt_kVmyw1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Deborah was very nice and helped me with everything.",
"date": "2024-06-05T20:47:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the positive feedback, Deborah is a valuable member of our team. We are glad to have been able to assist you with everything.",
"replyDate": "2024-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f3d8513-5340-4c49-a6cc-66f321900614",
"author": "Demarcus Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5zcCHrS-urGXCma-zI-z6SlJ5ZQ40FvoJ1S4szqgvLmv7Il83=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good customer service Ma Dukes aka ms dee",
"date": "2024-06-03T20:06:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words about our customer service. Thank you for choosing Life Storage - Atlanta.",
"replyDate": "2024-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "05375747-b499-4dee-bc23-ffabe8f538b6",
"author": "Jon La Leyenda",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtzZ57GW2aF3i5ggxe1f6TO3VLTg-ZFiSE1xMu-vSuGNYPxw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks Ms.D",
"date": "2024-06-03T20:05:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback and are glad to hear you had a positive experience with us. Thank you for choosing Life Storage - Atlanta.",
"replyDate": "2024-06-29T19:22:31.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8025135c-7d58-4401-a67f-534f6ec77d00",
"author": "Eve Whyte",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSeuzojGkrN1hFjgYgtkMIQEAFAsOfAmXSG71oPrORDrsWIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We love the service at this location please y'all go check them out please their friendly and very understanding and they work with u",
"date": "2024-06-03T19:33:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive experience is greatly appreciated! We strive to provide friendly and understanding service to all our customers. Thank you for choosing Life Storage - Atlanta.",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dce193bd-25c5-4ca7-8392-12d73d9eb1dc",
"author": "Danielle Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVzoS79HhzCAd-JhZPsIVqR1BR6bzQrkgP_S-fsQFOA47fng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Deborah was extremely helpful and friendly!!!!! Thanks for being so patient with me😊",
"date": "2024-06-03T14:16:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We're glad to hear that Deborah was able to assist you so well. We appreciate your feedback!",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7a17d5a7-7b95-4485-a738-6ff04fbfa100",
"author": "Moet Diamond (LOVE GODDESS)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIh1NffHwOCotwwXFN-cuRWKdxh4LMOwNxZOpZzLXkgXd035Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thank you Natasha and Ari for all you help with my immediate move in. The property is clean, and the staff is extra nice. 😀",
"date": "2024-06-01T14:56:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad to hear that Natasha and Ari were able to assist you with your immediate move in. Thank you for choosing Life Storage - Atlanta!",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "6d3557da-7d84-4031-98cd-4e11a81daaa1",
"author": "nakia glover",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKiE67TkFI8VOspwyF3o05kQjwgBplphNK9MhYr0xIhWVyAQeC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice staff and very nice facility",
"date": "2024-05-28T04:54:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're utterly delighted to hear that you had a positive experience with our staff and facility. Thank you immensely for your kind words.",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "14f75a24-6a8d-4961-82e0-9cb95d5dc49b",
"author": "shawn ham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrXh0wqJdzEB1au1msfCMAwsxDWe13JjA3AjgIzxDU_2GjsQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-05-25T21:49:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're honored to have received your 5-star review! Thank you for choosing Life Storage - Atlanta.",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b4c271d5-a584-4398-82f4-04c73901c82e",
"author": "DeQuita Hollis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPr1fjzRyEcK5YlXkrsmrBVQkERL6DpwVYvA8tNztbbovwrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from Arielle and Natasha !",
"date": "2024-05-22T20:42:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear that you had a great experience with Arielle and Natasha! Thank you for choosing Life Storage - Atlanta.",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f95c99c-1072-492c-8d32-642a176b9cfc",
"author": "Kayoma Bevis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWDKJY5vfvpOoT_7i2p-dbDnRMj4h5WEOx2HwVLRT9uKPj9jCj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience!! Low prices and great customer service ✨",
"date": "2024-05-22T14:53:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you immensely for your kind words, Kayoma! We are pleased to hear that you had a great experience with us. If you ever need anything, please don't hesitate to reach out at (762) 222-4538.",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "4f171a54-830f-4170-9ae9-a4477a6c5067",
"author": "Tremaine Marshall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUy9bMdZGLltZrZ0GhvQTnR_aeZxi_4iRE3ynABo2eiJBUvduRC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was great in meeting my storage needs. Awesome attitude! Ensured that I was able to out process on a date in which they were closed which prevented me from accruing any extra fees.",
"date": "2024-05-20T13:58:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with Arielle at Life Storage - Atlanta. We're glad she was able to meet your storage needs and provide excellent service. We appreciate your feedback!",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "51483750-a546-4747-b107-f987ee24873f",
"author": "Veronika Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdKnBcc9-NIhjp_84ecS0L7l2qbcit4L7YhfXb0fisM4-wnG2T=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome Customer service",
"date": "2024-05-18T16:47:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your positive feedback is greatly appreciated! Thank you for choosing Life Storage - Atlanta.",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2cbea954-2cff-4b46-8e29-1eabe181a5c3",
"author": "Kyle Mann",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTn79Rl8tdJfX8fp4Jcj_Lsm1Jhd6OczTeMzb-y9Fo_iGtkDol=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very simple process and excellent customer service!",
"date": "2024-05-15T16:43:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are grateful for your positive feedback and glad to hear you had a simple process and excellent customer service. Thank you for choosing Life Storage - Atlanta.",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18428286-4b0c-4df7-973f-3b14ef7a77bb",
"author": "Ale Slim",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJT5NFJIjPH3QRFaAVnmOq1V5-HBhVB7THli3GpAzs8rn7_yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-13T16:10:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating Ale! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0061887e-9563-462b-92da-46ef14018482",
"author": "Keiauntae Houston",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_GMyX3_4IlqdADEe1QdutvivEnLknUixtYXGXUBMQhnEiPA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was great !",
"date": "2024-05-11T16:43:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We genuinely admire your feedback and are thrilled to hear that Arielle provided great service! Thank you for choosing Life Storage - Atlanta.",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "79672443-15f8-4c87-8aee-4ec5462b1d5a",
"author": "kavae thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVua8xyna8ELiPDEivmlooXLUEExlJ_FiVYIffxhvjQdUuXJXeMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was amazing! She was so friendly and helpful",
"date": "2024-05-10T18:38:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are excited to hear that Arielle was so friendly and helpful during your visit. Thank you for sharing your positive experience with us!",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "534836d7-7903-4ff3-aa3f-2a218e6e875a",
"author": "Rhonda Adams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpqHaufK3y9iPzH2IrzK_YheDBp406pbx4j8YV4BkP-UH8fuE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very customer service friendly and very helpful",
"date": "2024-05-10T16:03:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are pleased to hear that you found our customer service friendly and helpful. Thank you for choosing Life Storage - Atlanta.",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0d4141a6-c3dc-429e-899f-aeb5f9b57170",
"author": "T L",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWa-F84dN4EjjI1adR-Jlp2zprHoNgaLjODDCpXfMnYoiNGFCBr=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The team at this location is very friendly, the property is clean and in a nice location. Everything about the process to rent a storage unit was swift. Thank you again!",
"date": "2024-05-10T15:16:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review! We're so glad to hear that you had a positive experience with our team. We appreciate your feedback and will continue to strive to provide exceptional customer service.",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8c76feea-2e0e-4883-97b7-7b513a660a46",
"author": "Melvin Marshall",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJfxASKLImwhmAZj-aV885AfLYJkiGK6Q97hwmOZn0-NobZZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was amazing",
"date": "2024-05-08T16:35:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Arielle truly is amazing. Thank you for sharing your experience with us.",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b35f9b2-a8fc-483d-81e6-41625b685160",
"author": "Brian Kirby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImlpRxtgQOLDCUUQHu0jXPwHsNRyzcJitVJxiVb2qPgHDUaA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was extremely kind and helpful. Her knowledge and quick assistance was appreciated.",
"date": "2024-05-01T21:40:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brian, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Arielle! If you need anything, do not hesitate to reach out at 888-storage.
",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "f13e9044-b15d-4f22-bf73-de758728e6a0",
"author": "Ashley Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfFGDqPaCbE9znIZqSMgA22xIyPzq2fTyt9cCAEN7DnrthKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was accommodating during my stressful time. Thank you for assisting me.",
"date": "2024-04-29T14:36:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Ashley. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9b99d89b-f1bc-4032-9f41-77b672cdb0eb",
"author": "Xavier Ross",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkSTvFKZNROMsh3yEgnq_jzExgZGyfpGVTr9CmABrzz0kSpRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-29T14:36:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team appreciates your rating, Xavier. We're glad we were able to assist you with your self-storage needs. ",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0fb4cac4-3a70-4d71-9ba8-cf74fcba9bf1",
"author": "Julia Casey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIREssqFVMg3yBve9OwgpUyVPc4KeRr2rtIFuz8LfDqGzvx6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "This storage unit facility is really, really clean. Arielle and Natasha are very welcoming and know their job. I was in and out so fast! I would return here.",
"date": "2024-04-25T13:30:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Julia. We really appreciate you taking the time to share your experience with us. If you need anything, do not hesitate to reach out at 888-storage.
",
"replyDate": "2024-06-29T19:22:33.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "acaa62b8-9fa0-4985-ab7a-c712aa6f8331",
"author": "June Marella-Luce",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJC0v9le1iiBk9uPHKoUro6KkS896r23SPOqeqiNuBsfVnEpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Walked in, was immediately greeted by staff who were present, not taking other phone calls (another staff person was handling them), taken by cub car to look at available units and helped quickly and professionally. So wonderful to be heard and cared for.",
"date": "2024-04-19T19:37:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, June! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage. ",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ea43775b-bb7d-41fb-935b-f75d38c4a691",
"author": "Mike Rossi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBatKEu22hDLHRt0H6b8j_orF1zmQqmNDVT7SDp99xwLMvTztVIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Incredibly helpful staff. Walked in with an idea of what I wanted and walked out with a great deal on a nice unit in 10 minutes. Couldn't be easier!",
"date": "2024-04-16T02:40:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mike, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Life Storage - Atlanta! Please stop by the office or call 888-storage if you need anything.
",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "25a5d54f-9e70-41ee-aa2e-2f0692009f45",
"author": "Jewel Cummings",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXt_5neMJ-cxCzIDGairij6r8ijvSp0WpHgxGuzse49PNhHgZ4R=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Arielle Hearst was fantastic! She was professional, knowledgeable and very informative! Life storage at 3850 Welcome All Rd is the place to secure your items!!",
"date": "2024-04-15T17:29:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your feedback, Jewel! Providing renters with clean and secure facilities is our top priority. We're glad Arielle was able to meet your storage needs. We're always here to help with storage at 800-800-3456.",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d9c9547a-ac35-4a4a-941a-a1ac3246aca9",
"author": "Octavious Mozley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnAo4G4U9SssYhkMjTJfzIl1QBWZxz-1DgtCRH0X8MV2678iw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I only have 3 words Quick,Efficient,Easy!",
"date": "2024-04-01T18:49:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Octavious! We're happy we were able to provide a smooth rental experience. If you ever need any help with your rental, come by the office or call us at 800-800-3456.
",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a00a6ac3-86f4-4c02-82f2-3a2e0db1bfc6",
"author": "nataliecares",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImNYcbkZYprIiwYeIL9PxT43RzczTMXQ5RI962Dv9dbjJXIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and on point with everything!",
"date": "2024-03-29T14:21:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive feedback, nataliecares! Thank you for choosing Life Storage - Atlanta. Stop by our office if you need anything in the future! ",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "af88e289-82be-420c-8129-113024e81dbd",
"author": "lynda bryantfalls",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeLUyP1lU1Y0Q8F4f6OnHCPjzdN5x4bLrQ0P41yQUYfEs8rEM=s64-c-rp-mo-br100",
"rating": 4,
"text": "An excellent experience! Natasha was wonderful in helping me with the unit.",
"date": "2024-03-27T20:56:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled you had a great experience with Life Storage - Atlanta, Lynda. Thank you for choosing Life Storage - Atlanta and please let us know if you have any questions. ",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "df8dc263-7516-41b0-be00-9679402b3934",
"author": "Blush",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVxe3XAoSXmfJ5qRck89YfdfqOfbY9R-82TSgW0cE1FnViWTtf0xw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very clean!! Great customer service!",
"date": "2024-03-25T15:55:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Blush, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please call us at 800-800-3456 if you need anything.
",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "b987488b-7b79-43f6-9d44-a259247641ff",
"author": "PEGGY JONES",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIb2h2hHrlumgLpL1Y326SvTfKkcMGDNqizkgBCqmDHcY_jeEUt=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great storage,great price for the size!! Gone add those moving trucks to it!!",
"date": "2024-03-23T00:26:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Peggy, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (762) 222-4538 or stop by the office if you need anything!
",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3b138131-cb14-4774-93d9-05066b8a46a6",
"author": "Jakela Black",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUiTAi5dR5sJTVw_WawQTVGtUIoeFmmpmLB9KK4mkc0UDc9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick, Easy, Clean, Knowledgeable",
"date": "2024-03-16T20:31:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jakela, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (762) 222-4538 or stop by the office if you need anything!
",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4016fe9c-44ab-4411-9fd8-1aeb24e8a4f3",
"author": "Don Nell Seals",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjx8aX-DpxQMaNG6-RLT_2D1KO0SA-VfZS5VAvsWdPTvEBcfdq=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Everything went exceptionally well. Ms. Arielle asked me what type of items I was storing (household clothes, electronics, kitchen items, etc) and then showed me a unit that would be best for my items.\nUpon signing my application. She went beyond normal customer service and made certain my unit was cleaned out.",
"date": "2024-03-15T16:08:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Don, we are so happy to hear that Ms. Arielle could accommodate you and provide a smooth rental experience. Thank you so much for choosing Life Storage - Atlanta! Please call us at 888-storage whenever you need us.
",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "ee725a4d-86e2-4317-be46-8a787a030a18",
"author": "Marilyn Levo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9BSy0L6Josz74SmwYb1KBb9t4qDxbEDejFNYsxWXGQBZlkw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very nice office workers. Sorry not good with names.",
"date": "2024-03-13T22:34:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate the review, Marilyn. Thank you for choosing Life Storage - Atlanta for all of your storage needs. Please let us know if you have any questions. ",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "54540163-9f6e-4142-82d2-ed6f52b2002d",
"author": "ash albro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKIq7jKZdMhv7m8Rs3cD9A5I-oOMxkLQ3mTaPF1yIKG7peXiFn6g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Extraordinary customer service, very professional friendly team",
"date": "2024-03-05T12:28:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Ash! We're committed to providing excellent customer service and a very professional friendly team. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!
",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d308b988-1948-4054-804c-b6694e206cb2",
"author": "Cordell Harding",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsYAfijfwCrfsPhH_zbllhSU5L58JuVF5mT5XAizjfR4oBRTSNAw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "It was such a smooth transaction. Arielle was so gracious and helpful. Thank u for the great customer service.",
"date": "2024-03-02T17:05:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Cordell. We're glad Arielle was able to help! Our team is here to serve you, so give us a call at (762) 222-4538 if you need any future assistance.
",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "53ba6734-f2f3-4147-8e37-1e04f49c2409",
"author": "Sydona Bridal LLC",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwl_CGKPZjTh-K580pyT2PjEYNiCqXMnc7VG7xqwckanaj53A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy process and Arielle was absolutely amazing. Thank u so much for making it a great experience.",
"date": "2024-02-29T22:14:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Sydona! We're happy Arielle was able to provide a smooth rental experience. Please call us at 800-800-3456 if you need anything!",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "685a651a-26ea-4907-9e4d-d8265c1de330",
"author": "Chauncey Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwj-bi5uN0-XFVAgAcH1_buxCe6bWqAh_sg816h2Wq2v0OTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "My Experience was Class A Service. I just purchased a storage space today and the Young lady that helped me was very informative about the whole process. Even though I forgot your Name, You Rock. Something that I do remember, You’re from New York. But I said that You’re from “Up Top”🥰\n\nBlessings to you,\n\nChauncey Taylor",
"date": "2024-02-23T17:45:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Chauncey, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (762) 222-4538 or stop by the office if you need anything!
",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e2505d7a-2091-4df9-9458-101bb186adf7",
"author": "Noah Pippen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCDLqqARvTxZ3vsIeQNY9Sbfnw8TDYeDNPcVIOA1C-Q2WNb6ym=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good communication by Ms.Arielle southern hospitality",
"date": "2024-02-22T15:26:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Noah! We pride ourselves on having a friendly, accommodating staff and are so happy Ms. Arielle was able to assist you! You can reach us at 800-800-3456 if you need anything.",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9395ce19-466e-415e-842c-291b678498db",
"author": "Chip Clanton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUMmvCBbi1omQUgiDmRA8a4EgOieJ4KwyRs1lgG5eLZT-0LLzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The store manager, Arielle, was super friendly and helpful when I setup my new storage unit. I will definitely look here first for any storage needs in the future!",
"date": "2024-02-21T15:15:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Chip for your kind words! We're delighted to hear that Arielle provided you with excellent service. Please call us at 800-800-3456 if you need anything!",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "02412e14-8b35-485c-ba94-71403c725add",
"author": "Unlimited Designs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX1PXxUNJz3ePo40y2t5t2QtBwdVDewn_wsSYtWIz5Jfmdpkfw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service is always excellent here! Usually it's Arielle that is so helpful, but today it was Deborah. She was pleasant, professional, and efficient. She was awesome with assisting me with the information that I needed.",
"date": "2024-02-16T22:04:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that our customer service team, especially Deborah, provided you with excellent assistance. We appreciate your feedback and look forward to continuing to serve you in the future. Thank you for your kind words! Let us know if you have questions at 888-storage. ",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dff29df3-7396-4cfc-bdfa-0ffbbf311efa",
"author": "Tammy Thurman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCjO5g_cZgJyyxAaHDaR_S9mgjT0RSy5qrJxXAiX9AeZsIZ9kYpg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service! Very professional",
"date": "2024-02-16T00:22:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tammy. We're thrilled you had a positive experience at Life Storage - Atlanta. Please stop by the office if you have any questions. ",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1e7e2a6c-1aaf-41c4-9eab-c0faaef56b2b",
"author": "Ynobe",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNWQMQzyZizFORgT2qr7rvZD_dUkd0MQ69U1f8sK-mpkj_BBchyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was very patient and knowledgeable.",
"date": "2024-02-15T23:13:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Ebony. Thank you for the review. We're so glad Arielle was patient and knowledgeable. If you have any questions, let us know at 800-800-3456.
",
"replyDate": "2024-06-29T19:22:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ac05dab5-da8e-4601-891f-992458d1c25d",
"author": "Yaz-Mine",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnIQj1ys6ihzSVQqETINr77KXdLvhe2WuY2iZgFzlh9r2sxSCw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle is absolutely amazing and so professional. She has made my experience at Life storage so smooth. She always so professional and helpful whenever I have a question. Thank you so much Arielle! I greatly appreciate you.",
"date": "2024-02-15T18:22:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Yaz-Mine! We're thrilled to hear that Arielle has provided you with excellent service and made your experience at Life Storage in Atlanta smooth. We appreciate your feedback and look forward to continuing to assist you with any questions or needs you may have.",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "e4d620b1-db38-4e95-afaa-21791b721694",
"author": "Shawn Maye",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYtDTVd4uaFXhuiw3RYSa_DKPXpN4XHI-WbuIppyjdNvFVqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Customer Service and The Management/Arielle was extremely nice and helpful!",
"date": "2024-02-14T18:52:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shawn, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Life Storage - Atlanta! Stop by our office if you need anything in the future!
",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ca598891-ffc2-4017-9349-432c4bcf1017",
"author": "Nate Wilder",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2c_-IxLtizXpNsxk5wjG6JSdNQNWZXJQydY_YwAf7fuwBOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was phenomenal! Made my storing and moving process so easy. She’s very nice and sweet.",
"date": "2024-02-13T19:45:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nate, thank you for taking the time to leave your feedback! We are committed to being the most convenient, professional storage solution in your neighborhood. We're glad we were able to meet your storage needs! We want you to know that we are here to assist you with any further storage needs at 888-storage! ",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "21c0dded-5d56-4fce-8296-049263380f07",
"author": "Nakia Parks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCvZpyvj5CzzZ9cwTogi2uU6CWTyhrHjQFWBDPxDYnJ3pwG9gX=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle Hearst the store manager was so helpful and I really appreciate her for all her hard work with making this process so easy for me THANK YOU 🙏🏾 ❤️❤️❤️❤️",
"date": "2024-02-12T19:50:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nakia, we are so happy to hear that Arielle could accommodate you and provide a smooth rental experience. Thank you so much for choosing Life Storage - Atlanta! We're always here to help with storage at 800-800-3456.
",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "124edcea-14c9-4923-a68c-682c18417aef",
"author": "Taylor Suggs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJC7SxNLFAMVCGfymtxUqSyvoJ3GQ-wXw77B6C7sPQT-cNoGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly! Fast service! Clean environment",
"date": "2024-02-12T19:50:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Taylor, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please call us at 800-800-3456 if you need anything.
",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d5ec776c-95a6-4890-a45b-256eb5b555c4",
"author": "Holly Rowe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIX1Z-FeSygOYUuDP2ybqFEupsgGCzrGPGk5hoGKSCUGavrzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-09T00:44:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Holly! Please stop by our office or call us at (762) 222-4538 if you have any questions. ",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "024d9614-a129-41af-9236-cc904ee8ccce",
"author": "Patricia Stinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPUg-ny7-6KfTBm3aOpQog42epg1TO_VH31nd2cFFefSvqEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Patricia was friendly, knowledgeable, great service.",
"date": "2024-02-08T17:30:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Patricia. Thank you for the 5-star review! We're so happy Kellie could help. We're grateful to have you as a customer. Call us at 888-storage if you need any assistance.",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cd34602b-8e7d-4968-a4b4-8678cbeb8392",
"author": "Tawanda Jolly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqhNL14a5YqQVi2vSWyYXlDisPzB8jlaB03RI0VLPf3ADbLbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was wonder! She met every need I had..She was wonderful",
"date": "2024-02-08T17:26:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Tawanda, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "991e3333-0870-4416-b489-35fe00b71128",
"author": "Cheron Murrah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI3zjIAngdPJ1CICT0F5A3X6nJEOTG_stO5jwK-eIsAZAFmNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, very neat and clean!!!!",
"date": "2024-02-06T19:42:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cheron, thank you for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "45a1915f-2d3e-4145-93b7-51323dd63d1b",
"author": "Kaileah Thorpe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIIG_j5aGQe_Ts2xnwoYXAQETESYdXUhSbqccdRWQuoVfw2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was the best! She definitely deserves a raise!!!",
"date": "2024-02-06T17:05:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Arielle is great too! Thanks for the positive review, Kaileah. Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "34ddab59-e736-4cd4-9a2d-03108110b010",
"author": "Lisa D. Hall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVr-7K4tVB64vWGJ5v5SdGYM0xIUg6Yq8D5PVkpaf9HEvdLG9B9=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ariell and Dontai are thee best! Very helpful. Patient. Explains everything and answers all your questions. I am glad to be a client of this storage community.",
"date": "2024-01-27T21:29:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Lisa! We pride ourselves on having a friendly, accommodating staff and are so happy Ariell and Dontai were able to assist you! Please call us at 800-800-3456 if you need anything.",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dc4bd92b-1ce0-4669-b665-26d4b81cab9a",
"author": "Teresa Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbGxq5_qWxziJaiWuuQxJJ41JDawBpdQE1ZgcwOJEvfJsvcw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I noticed while waiting Arielle was dealing with a very difficult customer that was very rude. She kept it so calm with this customer and still answered all his questions. I take my hat off to her. She was amazing. She also made my rental process so easy and fast. I know my goods are safe with her. She’s amazing!!!!",
"date": "2024-01-16T17:59:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Teresa. We're glad our manager Arielle was able to help! Our team is here to serve you, so give us a call at (762) 222-4538 if you need any future assistance.
",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "4305ea05-7b4f-4041-9efa-c5e1ea79a201",
"author": "Michelle Cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJiyW4Obexu22fQ--vRuGifPbnqpJdtNN_5ZBvXILnC75pFLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been using Life Storage for over 8 months. I never had an issue with accessing my storage. Love the fact that it is gated and secured. Arielle at the front office is always friendly and very helpful.",
"date": "2024-01-15T22:37:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Michelle! We are so happy to hear that your experience has been positive. Life Storage - Atlanta takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Don’t hesitate to stop by the office if you need anything.
",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "287d0bef-4428-418a-bcc8-ad29af1c32b3",
"author": "Tiana Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmgYsy2f3aq0DRfFh0Uf6hQQSLpTC_UACJuA422gavJvcmgw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff’s customer service at this location is superb! The process was smooth. Arielle was very pleasant and professional.",
"date": "2024-01-15T17:32:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Tiana. We're thrilled you had a positive experience at Life Storage - Atlanta. Please stop by the office if you have any questions. ",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f0adf67d-3991-49ad-a9e3-a99b9d54eb9b",
"author": "Jermaine Dunham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXEUxKV-CdHJDxR9BVxizxvQps4ncoqhk4BqutHvPVcd6TBwT3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love this place . I placed my belongings here after my divorce . It was then and still is a good decision. Great service!",
"date": "2024-01-12T18:18:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star review, Jermaine. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "47a53375-3909-4377-84e0-89bb4c40b0ec",
"author": "Kevin Moseley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIk2DaWkcPIJfj9ldH_HxqjuG_krRrb0Ize7n4Ohe-SpPAFcg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-08T16:20:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Kevin! Thank you for being a loyal Life Storage - Atlanta customer! ",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2ded6b42-8b6c-4dc7-af30-26d7146ac1ba",
"author": "JD Beach",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJr7G6-kdcyHcAWDyLRW8OsiQFhABaftsL-jyc9kHYUap5RGQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Easy process and very good service so far.",
"date": "2024-01-08T03:20:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Jd! We're happy we were able to provide a smooth rental experience. If you ever need any help with your rental, come by the office or call us at 800-800-3456.",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ed16a362-5e34-4687-9080-6df216759ba1",
"author": "Hollywood Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZIrqA0Fgi-tQuppPIHvfaJd4iS5zAO4tUjdTVJ0dWnkJ2UQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-05T20:25:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are thrilled you had a 5-star experience at Life Storage - Atlanta, Hollywood! Please give us a call at (762) 222-4538 if you need further assistance with your storage needs.",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a163aaf-7160-44a8-a6ae-4ae5d3330017",
"author": "Dimitri Orlander",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7lOQAJVhG4u5f8v8uGCjh0wEnbeJbPe-lSXEVmgYmqfSsLmE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Deborah was EXTREMELY helpful & answered all the questions I asked in a very respectful manner. She’s THE BEST !!!",
"date": "2024-01-02T15:53:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Dimitri! We're happy we were able to provide a smooth rental experience. As always, we're here to help at 888-storage whenever you need us. ",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "58003d13-86a6-4d60-b392-b45484cc1e7c",
"author": "Phenomenal Woman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7nwIu5RTjXZH08yfPhKrlf3qKoi0yMJdnXwFoL4ZFFGPcpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Deborah and the team here are professional and very helpful!",
"date": "2024-01-02T14:59:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Phenomenal. We are glad we were able to meet all of your self-storage needs. We're always here to help with any of your storage needs at 888-storage. ",
"replyDate": "2024-06-29T19:22:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cdec0d3c-8d04-4467-8fb6-e3798eeb5616",
"author": "Sheryl Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLC5t9xcKNTiNlYiHh76CAozkCD-lLh8CIXlRF0zgFO4MJs1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Debra helped me out today in the ofc and gave me excellent customer service!",
"date": "2023-12-30T21:52:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the awesome review, Sheryl! We work hard to meet the expectations of our customers, and we're happy to hear Debra hit the mark for you! Don't hesitate to stop by the office or contact us at (762) 222-4538 if you need anything.",
"replyDate": "2024-06-29T19:22:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c0aa2be6-446f-48b2-ba44-d71fce4d6f1a",
"author": "Bernice Oneal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVBCUkjgTjp2nRZguW-GClQ1GK_htoQgLQ-DNpc9U0SzpL8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle is her name. she's so professional and direct, I was frustrated during my time at the office but she got me all together. Thank You!",
"date": "2023-12-16T18:04:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Bernice. We're glad Ariel was able to help! Our team is here to serve you, so give us a call at (762) 222-4538 if you need any future assistance.
",
"replyDate": "2024-06-29T19:22:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4b923733-5790-412f-841f-7a383101a3c0",
"author": "Roman Benson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJ0tHrVpDT3B8ySDK7z8vb_YHrh6AmfXUif8IZyMTbwtBPLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Greetings! I’ve been a customer for a few months now and would like to shed light on Ms Hearst. Her customer service and upbeat attitude is amazing.",
"date": "2023-12-16T16:15:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Roman. We are glad Ms. Hearst was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. ",
"replyDate": "2024-06-29T19:22:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "668b2b6e-ddf0-4d71-a1c8-78931d0854f6",
"author": "Dealdra Benson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKWdifLGDDIaYYJOjhLFOkYgpj3TGTJarOnLc_50Zohp_DUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice welcoming atmosphere. Awesome Customer service experience. I would definitely recommend Life Storage to everyone . Arielle is an Amazing Customer Service Specialist.",
"date": "2023-12-16T16:00:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dealdra, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ariel! Please stop by the office or give us a call at 888-storage if you need anything.
",
"replyDate": "2024-06-29T19:22:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de47a401-375d-4f7e-a37e-c7784b6c1b82",
"author": "Shartrail Bryant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJgpcqGzSaJwxEPQLS81nYeAfWAhQR1v6eiKCCPDmgA0opUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle always provides exceptional customer service and accuracy on products and services.I love life storage",
"date": "2023-12-13T21:53:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Shartrail! We pride ourselves on having a friendly, accommodating staff and are so happy Arielle was able to assist you! We're always here to help with storage at 800-800-3456.",
"replyDate": "2024-06-29T19:22:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ddbc69e2-6190-4f9e-88fa-01c117c912c2",
"author": "darren bartholomew",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTDaubZVdaFfsufgcmmQEdZyPsnURfLbqOT4PI9xi1QMOm0B0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was amazing. She saved me so much money!!",
"date": "2023-12-08T22:21:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate the review, Darren! We're so thrilled you have had a positive experience with Life Storage - Atlanta. Please don't hesitate to reach out if you need anything. ",
"replyDate": "2024-06-29T19:22:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "41728686-e0e3-4b2d-8b79-06c0a8beb950",
"author": "Tawanna Dent",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKRhLsBaYxAPs6HcMQDZcMof9hReoyJ4AZjlPZ9cA-s-4R_Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice Lady's very nice n helpful",
"date": "2023-12-08T19:23:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Tawanna. Thank you for the 5-star review! We're so happy we could help. Please call (762) 222-4538 if you need anything!",
"replyDate": "2024-06-29T19:22:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0ef4931d-ba3b-4d1d-b150-85c6c339319b",
"author": "Bradley Black",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL937I9QGI5V7QjrXTRp98TNjG5hElXxsdJnAvONxTr7RnFgg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2023-11-20T16:09:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bradley, thanks for leaving a rating! We're grateful to have you as a customer. ",
"replyDate": "2024-06-29T19:22:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fdeefd52-1267-47c7-976b-c6d6e0a5d801",
"author": "James W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQyeDotsoa3lDlUzlaNoE93znar-7etlK-xL0XSjKKZKMC-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2023-11-18T17:07:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, James! We're committed to providing excellent customer service. If you have any questions, let us know at 800-800-3456.
",
"replyDate": "2024-06-29T19:22:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cd647aec-685b-459f-a8f6-6af6b817ca9c",
"author": "John Roberts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdo0hH1T55-jhdW3mYCZ_ePqXqk4kZzZc3gBzlJPUu3PYsRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was so sweet. She made sure I didn’t leave without getting a storage. She met every need and answered every question. She’s the absolute best!!",
"date": "2023-11-10T15:39:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We think Arielle is great too! Thanks for the positive review, John. We pride ourselves on having a professional and polite staff, so we are thrilled to hear that you had such a positive experience! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-06-29T19:22:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2e4093e7-6c88-4b07-8579-b1bdb4f9a34a",
"author": "Tonyaneka Porter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJh1P10aQGvBQe-XhMsnYq7jvn4RdSwwLKHqDJS1j3KFaKDxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Debra helped me today..She was was nice and helpful. Everything was fast, and quick. Also they have online promotions that very reasonable.",
"date": "2023-11-10T15:34:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Tonyaneka. We're happy to hear that Ms. Debra was nice and helpful! Our team is here to serve you, so give us a call at (762) 222-4538 if you need any future assistance.
",
"replyDate": "2024-06-29T19:22:36.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "d71f595e-082f-4a0e-983e-7afbd27995d3",
"author": "Jack Haley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvJOa3XdZlz73dedANX6x5X8alPxO9sYqoQ7VrouOWVdpwZA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic spot if you need to store anything. Friendly staff, clean location, functional amenities. Arielle is the lady to speak to if you need any help!",
"date": "2023-11-08T17:12:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jack, thank you for your review! We're so happy to hear that your experience with Arielle and the cleanliness of the facility has been positive! If you have any questions, let us know at 800-800-3456.
",
"replyDate": "2024-06-29T19:22:36.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1f6ae13c-c531-493a-8ecc-0a2ec2bca262",
"author": "Nicholas Lubin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkZ4oLigxIkFrlfrdAFfaUIoASIUaMWej9L08sZMjrUkcV0hK1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle with Life storage/Extra space is phenomenal!!! Customer service was through the roof. I know I was getting on her nerves but she kept it very professional with me and answered ALL my questions.... Thanks again Arielle",
"date": "2023-11-08T17:11:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nicholas, we are so happy to hear that Arielle could accommodate you and provide a smooth rental experience. Thank you so much for choosing Life Storage - Atlanta! Please call us at 800-800-3456 if you need anything.",
"replyDate": "2024-06-29T19:22:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0fed0cf0-7a08-43bb-9104-c83394fafe17",
"author": "nicholas lubin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXo9oNi9aLyPenCxHte0SXjN7IqEPhDEBMcrUsQN_Jvs-v2tPOE6g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great staff and environment , will 100000% recommend",
"date": "2023-11-08T17:10:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind remarks, Nicholas! We're so happy to hear we have your recommendation! If you ever need any help with your rental, come by the office or call us at 800-800-3456.",
"replyDate": "2024-06-29T19:22:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ab446ca3-88ed-49fd-bbb1-a85e36bf7b63",
"author": "Patrick Crowell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWKs_gi7Nts3zFgz981-tFYPLaZHsOrCCZ2Rdu_N_kqVvd2FOAaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lady in the office was great",
"date": "2023-11-04T17:39:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Patrick. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2024-06-29T19:22:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1d1fae37-fbd3-41d0-b694-3625838c0627",
"author": "jasmin short",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjekbGa18kXkiyTUN2LEE7uW6Gmc2GdomxhTONuB1MAj0GsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle at life storage was extremely helpful. Right from the appointment to the billing, everything went very smoothly. Arielle was immensely patient and took the time to explain the storage process to me. I would be happy to recommend this storage location to anyone.",
"date": "2023-10-25T15:16:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jasmin. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Arielle. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental!",
"replyDate": "2024-06-29T19:22:36.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "5aaaf926-d806-4174-a66e-82c13ee618fe",
"author": "Avis Irvin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjBV-JwhXpNkprj_SYVfBUZIgvtvVIGIis8gtqLLHWcfKFzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service was phenomenal… Arielle made sure she met all the needs with upsizing my unit. Highly recommend",
"date": "2023-10-25T15:03:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Avis, we are so happy to hear that Arielle could accommodate you and provide a smooth rental experience. Thank you so much for choosing Life Storage - Atlanta! If you have any questions, let us know at 888-storage.",
"replyDate": "2024-06-29T19:22:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e9cda1ca-2551-48d4-999a-a80934112d79",
"author": "Shenell Dawson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7oRYB5FZ2Lq61jLTi5WIhPVsaDgdy9gnUtHigI8FB7ilyJE22TA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "So far so good! Unit looks clean, overall grounds look well maintained. Security gates working. Securing my unit was easy!",
"date": "2023-10-09T20:19:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shenell, we are so glad you trust Life Storage - Atlanta with your belongings. Security is our top priority and we are so happy your experience reflects that. As always stop by the office or call us at 888-storage if you need anything. ",
"replyDate": "2024-06-29T19:22:36.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "dc7a996c-6fde-49df-bfe7-2b474a0a1bb3",
"author": "Alecia McClarin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRkEmx1Pp8_-yy-BQf0zx1sKASrEdaE9wE6oew5U77GYV7HFCNQw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome wonderful service today provided Various gave great customer service to us",
"date": "2023-10-04T18:12:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Alecia. We're thrilled you had a positive experience at Life Storage - Atlanta. Please stop by the office if you have any questions. ",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "54827083-4fe4-4cb4-99d5-ad5310b448a2",
"author": "Jordan Sales",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0W6pom6P6v-dHOWGJcb4yPzzg624uD786wCQy-bBcwb1Eeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle and Avious were AWESOME! They were thorough and made sure I was well informed on the process of storing here!!!",
"date": "2023-09-30T17:16:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jordan, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Arielle and Avious! Please stop by the office or give us a call at 888-storage if you need anything.
",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "37c4a285-60cf-4d4b-8bbf-4a865c3ff5d5",
"author": "t p",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqwx8TcHfwxJjlNBi3bGOWj-2S4Ac6JuHB9k3Gd2NyzIoRhK9xBA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great custom service and very friendly.",
"date": "2023-09-30T16:42:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi T, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (762) 222-4538 or stop by the office if you need anything!
",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e0998d7a-0ec4-447b-8b79-e26faea9af7d",
"author": "Latosha Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJtWf4c3yv_6qOMUiBpAE5jMFioSXaCC_gMSS8dqDefH2fBKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-30T15:16:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wow, thank you for the 5-star rating Latosha! We are grateful for customers like you. ",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2e8fe24f-549b-439d-a03f-08d95e4742ff",
"author": "Miriah stokes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrvrbqXHRCTylyj97GTDIVI8XQic2feK87_UtF_relgL1hzZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service nice working with Arielle she was very kind and helpful",
"date": "2023-09-28T16:12:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Miriah. Thank you for the 5-star review! We're so happy Arielle could help. Please call (762) 222-4538 if you need anything!",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "263439c4-8765-4686-99c3-934db7f76565",
"author": "Savannah Walton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpNfPWwmlZDVwd9mfUgKhDL_bzHqb9_Q7ocSOLioDYF4Dqig=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love it!",
"date": "2023-09-27T23:22:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Savannah. Thank you for the 5-star review! We're so happy we could help. Please call (762) 222-4538 if you need anything!",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0c731e40-c5b1-496e-a159-cb901481c4bf",
"author": "Toyshere Mercer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiIY-0Za0kKm1DZ6s_sodPHjzae7mNi4eUYRyZdX3MeZxGnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was AWESOME! Highly recommend. Arielle is perfect!",
"date": "2023-09-26T16:08:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind remarks, Toyshere! We're so happy to hear Arielle earned us your recommendation! If you have any questions, let us know at 800-800-3456.",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "313e1375-9f9a-458b-a0a2-f5c9cfe6034f",
"author": "Tiffany Young",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINa8CqQHeFBmYE8uPELPDfQigXmW6PKmX2R7uR9aBWUD0PlQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer via phone and in office were exceptional. Thank you Avious for helping with a fast move in.",
"date": "2023-09-25T15:18:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Tiffany! We're happy Avious was able to provide a smooth rental experience. We're always here to help with storage at 800-800-3456.",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8bdf5690-24a2-4bc7-b0db-d8ee5bd665eb",
"author": "Belinda",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJupJHXmycjS04hqShflE5HlfUU2kvj8IV99q4xiD3BqcJA-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the pleasure of meeting Arielle upon arrival. She greeted as me soon as i walked through the door. She was very friendly with great customer service. I would definitely recommend this location if looking for a storage in the area!!!",
"date": "2023-09-20T14:25:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Belinda, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Arielle! Don’t hesitate to call us at 888-storage if you need anything.
",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "61dd20ae-3d23-4cfe-b136-14133dc424ac",
"author": "abu kanu",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKAU2Xn2Hs5aQT2AzAtuspnbbXnCI6L2moLcA6nPrKkTZ17w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle gave great customer service",
"date": "2023-09-19T20:04:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the fantastic rating, Abu! We are so happy you had a 5-star experience with Life Storage - Atlanta. Don't hesitate to give us a call at (762) 222-4538 if you ever need any help with your rental. ",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aedec1f4-3d28-4168-a25c-b59c96c7cd64",
"author": "Qiuue Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWp8jO9dW5DKCR0m4YOA49pOgha2yYpgAcSigPYRc9Km2NZ2qqWeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Experience was fast and customer service rep was knowledgeable and courteous.",
"date": "2023-09-19T19:03:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Que. We really appreciate you taking the time to share your experience with us. You can reach us at 888-storage if you need anything.
",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "59b9ab85-4e6a-4c5c-85cb-9fbb7eed04a5",
"author": "Erykah White",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLorD5gnjzz1wIPutpaq-LVZhhYuqxSEYmlqCMzqWzlLQcBGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was amazing! Very helpful and patient! Answered all of my questions!",
"date": "2023-09-18T20:05:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Erykah. We really appreciate you taking the time to share your experience with us. Please stop by the office or give us a call if you need anything.
",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6fa5af48-ce58-40cb-ad76-2f652a2c075f",
"author": "rashaad ali",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW07d_YaWk9VSmAQw2RIWiyRPSGIberNXckFNfs6iGOZk6oLSk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service Noelle was a great help.",
"date": "2023-09-16T21:19:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Rashaad. Thank you for the review. We're so glad Noelle could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "47a74e8c-c7fa-4fc3-94f1-e56053d367ea",
"author": "April Sheely",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyyXqVxvoTmv8PskTzhu99Zw0-rOJN4TpZRysS3CWY21_fqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle is the perfect professional!! Friendly, knowledgeable, explains each step of process easily! The facility is clean and fresh! Thank you Arielle for all your help!",
"date": "2023-09-16T17:38:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi April, thank you for your review! We're so happy to hear that your experience with Arielle and the cleanliness of the facility has been positive! We're always here to help with storage at 800-800-3456.
",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "97763652-fcaa-4b8c-8821-6798e55dc6fe",
"author": "Alton Lumpkin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI40dk5dYRd3ueXxDtFrNgzyT0_evwnYwtWIjT2Af4F6Ecr=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was amazing. Very friendly and clean.",
"date": "2023-09-14T17:19:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alton, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or call 888-storage if you need anything.",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "173098f1-0ecb-447c-adb5-8e5e075dda07",
"author": "IHUSTLE Mac",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhGbaAz4ZiEtIDKdCcJTzOiwx1smYOzpFtRrHvkkBduTI7Hw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager Arielle was wonderful. She met ever need and answered every single question. She was so patient and kind.",
"date": "2023-09-14T14:12:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Ihustle. Thank you for the review. We're so glad Arielle could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2ca360f9-fb4a-4327-8ef8-9b54a9eaf2ef",
"author": "Alicia Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRkjC5dgZpMN5UWiHPBplifZZnGdM0Mdy1NSLGLGtxEbkYGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Service here at Lifestorage was phenomenal. Arielle and Avious assisted me and did a great job. Their customer service was the best. I can’t thank them enough.",
"date": "2023-09-14T14:10:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Alicia! We pride ourselves on having a friendly, accommodating staff and are so happy Arielle and Avious were able to assist you! If you have any questions, let us know at 888-storage.",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1a339538-5bc6-4a1d-80ca-6cf8ffed2fc4",
"author": "Cassie Cage",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvAtqwbhkToBs3yvFcfrYBUXiUt6OqllKemm3u2iDtoAaJbY9Z=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with life storage was exceedingly pleasant. The staff Avious an Arielle displayed great customer service. I slept comfortably knowing that my belongings were in a safe and secured environment.",
"date": "2023-09-14T14:02:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Cassie! We pride ourselves on having a friendly, accommodating staff and are so happy Arielle was able to assist you! If you have any questions, let us know at 888-storage.",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "a5520ee6-eb0d-4d0a-8c72-89f180a8142e",
"author": "Donterius Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXEnS4kibmCL1Xzp6EqXBrmk03Y4M120TxHNO5L3qOedsYOFB0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional and they’re manager Arielle was very helpful & kind 💯",
"date": "2023-09-14T13:58:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Donterius. Thank you for the review. We're so glad Arielle could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "326d75cf-32b6-40a1-9ab7-5e7c57053480",
"author": "Andrea Crippen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2kuP_9m7WgTz5JSgNJsdDYDatWYg4JPw24TzuaeXzkkpLDq1k=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle is the absolute best! She went above and beyond to assist me and I am very appreciative. Exceptional customer service is so hard to come by but she exceeded my expectations. She is a true asset to this facility!!",
"date": "2023-09-13T22:11:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Andrea! We pride ourselves on having a friendly, accommodating staff and are so happy Arielle was able to assist you! Please call us at 888-storage if you need anything.",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "847168de-01a9-4098-8422-e044165c80e0",
"author": "Kimberlyn Bass",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4B-rZ57rPr2kjilkzVStydLTUJI4xiUuZBYuLDcFSd_iD1ghQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a great experience… I really enjoyed the staff… I most definitely will b back again…",
"date": "2023-09-13T19:40:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Kimberlyn. We're thrilled you had a positive experience at Life Storage - Atlanta. Please stop by the office if you have any questions. We look forward to serving you next time you need storage!",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8d564c80-fcde-4cc6-8f8d-336c105cfb74",
"author": "pokey mason",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTPEJJ5WEXxBRswSgjnCThnzVkJv0BjQ4UZTMQyX0P8Lz2uQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-13T18:25:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you had a great experience, Pokey! We're proud to serve our customers. Please let us know if you need any assistance or have any questions. ",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "321f9a49-3d7f-4304-af6f-48ce9a2ec671",
"author": "Lisa Oneal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlad_SePE4ix5f_vDDUENhfxPLMeHRVUUlgig4FKKS2w4XYpkd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was the best! Arielle was very polite!! She helped me resolved my problem and I really appreciated her for that, she’s the best person ever!!!",
"date": "2023-09-12T21:09:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the excellent rating, Lisa. We are glad our manager Arielle was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call if there is anything else we can do for you. ",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "a4642f2d-c986-46e5-9877-d471cc95a043",
"author": "John Q Atl Public",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmeWhotF_4JK2PRzFna_-FSCSeVUKE-CjBjfJZq9sIeA_NoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Safe, secure and very responsive staff 👏",
"date": "2023-09-11T19:24:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John, we are so glad you trust Life Storage - Atlanta with your belongings. Security is our top priority and we are so happy your experience reflects that. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions. ",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "0250a694-cf7a-4c41-9ee9-b495152410d4",
"author": "Mister Taye",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLywWLP-OC9zVM5MtM0f9o06rWKBxBQABrW3Jc-rB2A-TQCEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-09-11T18:22:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Curtis. We're glad we were able to assist you with your storage needs. ",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c5ad2338-ddc6-44e5-8f05-12c16f4fd754",
"author": "Mahogany Benson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBq3I__hyLiOqHijfwAuLAIP56wETRSglhlV_jVUudu6frWAm6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service Avious Thorton",
"date": "2023-09-11T17:52:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Mahogany, for your kind words and positive review! We're thrilled to hear that you had a great experience with our customer service representative, Avious Thorton. We appreciate your feedback and hope to continue providing excellent service to you in the future. We want you to know that we are here to assist you with any further storage needs at 888-storage! ",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e8cc266d-b43b-4ab5-ae7d-6e80654028c0",
"author": "madison barnes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCMMoXR32Loy2CKvOREZD2p1q_lWvkJhMNeGJ-YDr2lojrwtMD=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had the best service the staff here are so helpful and polite i highly recommend them to anyone 10/10 👏🏾👏🏾💪🏾 Arielle Is perfect so kind and caring very helpful!!!!",
"date": "2023-09-08T21:23:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Madison. Thank you for the 5-star review! We're so happy Arielle could help. Please call (762) 222-4538 if you need anything!",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "20b92a35-8da9-4631-b74c-dc40dce87b26",
"author": "Britni Rhodes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKD3Q33Xz1cMsdxD8UmI34UYG0zS5a7N7c-Y2bk_BnYMCvzww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Arielle was great with helping me find the right storage.",
"date": "2023-09-08T19:21:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Britni. Thank you for the 5-star review! We're so happy Arielle could help. If you ever need any help with your rental, come by the office or call us at 888-storage. ",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e683d7d5-75b7-4ec5-9159-b8ebd4b1c45b",
"author": "Its Kiyaah",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXB4q3lcTol17SrbolKg4S0AZAa1O0p4xonP9WA5BJVM4Qmsz8m=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great help. Even though our storage unit we reserved was not big enough, they still let us switch out and get a bigger one. Arielle and Avious was a big help . Very professional and process was very fast",
"date": "2023-09-08T16:01:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Its! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! You can reach us at 800-800-3456 if you need anything.",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "364ef334-2543-4ab2-b86d-287fad17ae4c",
"author": "Bankhead Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiidRDINBhGPSJfDy1ExHaKeVrW8SUDvrEmI-INUs8gHuAKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The place was nice and super clean Avious was great help too as well he gave me advice and good customer service too thank y’all",
"date": "2023-09-07T16:12:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Bankhead, thank you for your review! We're so happy to hear that your experience with Avious and the cleanliness of the facility has been positive! You can reach us at 888-storage if you need anything.
",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "a4cb55a3-a41c-4c93-b3d2-dc9cc118b79d",
"author": "Shirley Dotson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYpc2AGOHClQea5AKcc2IgWWHMZyrzGMEKhUnX0Sn-j5YXIw=s64-c-rp-mo-br100",
"rating": 5,
"text": "A fantastic organisation! Great customer support from beginning to end of the process. Arielle was really informed and went a extra mile every stage. I would recommend them unreservedly!!!!",
"date": "2023-09-07T15:30:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shirley, we are so happy to hear that Arielle could accommodate you and provide a smooth rental experience. Thank you so much for choosing Life Storage - Atlanta! We're always here to help with storage at 800-800-3456.",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5f52cb0d-b992-41f7-9b99-c63cfcf331a2",
"author": "Shantasia Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVX_n_eM5CSfnOhGt_Zp04ydN3ybZUdue0dZzLkx2vUD8KgENU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place!! The people like Arielle are hard to come by. She explained everything really well and had awesome customer service! I recommend this place to anyone.",
"date": "2023-09-07T15:27:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, Shantasia! We pride ourselves on having a friendly, accommodating staff and are so happy Arielle was able to assist you! You can reach us at 800-800-3456 if you need anything.",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c98d04e2-dce7-4af3-a918-9e2f74ab65a8",
"author": "Rick Dun",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKs5igZgWKMtkSkha01XdtTbiZceRbQtMUeL7DbmYSmxzSuGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Noel is an excellent host! Very helpful very patient and very CLEAN!!",
"date": "2023-08-30T18:44:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Rico. Thank you for the review. We're so glad Noel could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "609cdb1e-6216-44a6-a9a0-cb090a3d7897",
"author": "Janie Malloy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWalIYy1D5SEehGovOAr9wYXC5Qncvi1CTC_dePzpLZzHvN_8bJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome, clean lobby, beautiful person to work with.",
"date": "2023-08-29T16:11:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Janie, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're always here to help with storage at 800-800-3456.
",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "28cc8df8-c7fb-4655-83b4-3e4d766d99e6",
"author": "Kevin Pearce",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlxOPxNjLOhBXcJ-XoVNi-o-4dtleWwpHvfy5V2SExjeghx9Nx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Commenting for my Mom: These women are LifeSavers. No wonder they named it LifeStorage. Noel and Kahala are amazing women, please check them out.",
"date": "2023-08-28T18:13:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kevin, we are so happy to hear that Noel and Kahala could accommodate you and provide a smooth rental experience. Thank you so much for choosing Life Storage - Atlanta! We're always here to help with storage at 800-800-3456.",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8955534c-50a8-4f3d-8110-d268a4a55263",
"author": "Cassie O'Connell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLA7o7YnGVwqpsarsjOkdfeAjxkUNUYkjS-_EiCSiaeQAIOMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle at this location was so helpful and understanding. Thanks for everything",
"date": "2023-08-28T16:40:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words, Cassie. We're glad Arielle has been helpful and understanding! Our team is here to serve you, so give us a call at (762) 222-4538 if you need any future assistance.
",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aaa37f51-8582-443f-bdb4-d816ff2353c6",
"author": "Lisa James",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJX9a9aasdrTOvahMWySbqfqDoNuw9cClXqXhEwpBkbGnIbTQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Arielle was amazing and very patient with me. I feel my things are safe with her",
"date": "2023-08-25T20:19:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Lisa. Security is our top priority and we're glad to hear that Arielle made sure you feel safe trusting us with your belongings! If you have any questions, let us know at 800-800-3456.",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "94da90f0-fb9e-4fc6-b92b-bcef1ae55fe1",
"author": "La Tonya Stocks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW9IQEBFDgqAIyBjShKj8B7enJjNsQRS6QfsYC7i8zovR8WVAkW-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle, is amazing! She made the follow up call the morning of and was so polite. Came into the office to complete paperwork and she is so knowledgeable and detailed!! Thanks, doll!",
"date": "2023-08-25T16:23:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the review, La! We pride ourselves on having a friendly, accommodating staff and are so happy Arielle was able to assist you! You can reach us at 888-storage if you need anything.",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "03f97d5f-b3dc-4592-91a0-0be6f0d0efcf",
"author": "Brandon Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKb5PmdMqzxYhK7ajopI6eSCIfxHhVz4y6kcit2FOMFKhuWvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Noel was outstanding and knows what's she's doing very patient and helpful really made this transition a great experience",
"date": "2023-08-24T03:44:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, Brandon. Thank you for the review. We're so glad Noel could meet your storage needs. Please stop by the office if you need anything!",
"replyDate": "2024-06-29T19:22:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "43b21465-79d3-477e-a0fb-2fd991d0bdee",
"author": "Aramata Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWnXFtdW3lmNjjyvEMo7THnizHXB3CmsB6nnwKbwn6oUqVBoDU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-08-24T01:18:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Our team is grateful for your rating, Aramata! Thank you for being a loyal Life Storage - Atlanta customer! ",
"replyDate": "2024-06-29T19:22:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f6cedc7d-104e-4f70-90be-3a89777b2d56",
"author": "Dedrick Shipman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJRadkPTyQQnmInMYpH1GTHaVVI-1KuWeQ_PS0frku-C8rHBoH=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle was very helpful and knowledgeable! Would recommend!",
"date": "2023-08-24T00:39:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dedrick, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Arielle. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything.
",
"replyDate": "2024-06-29T19:22:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dd25f3f1-a89f-49c5-a558-9c493e32a6ca",
"author": "MoneyFace Entertainment",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1pnosgHRENr90jY_QC0s4xB5E9LIBkSEmuDXzDedd1flHCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Napoleon Very helpful!!",
"date": "2023-07-12T15:35:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Moneyface, we'd like to express our gratitude for the feedback. We truly appreciate it! Thank you for choosing us, The Life Storage Team.",
"replyDate": "2024-06-29T19:22:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "637529b9-d5c7-466c-a2b0-131c8dcc049f",
"author": "Cazper Inc.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ33cpGW2tn69bzvm70qd0PqOx5WAsx0VYPbstuUB9LFmufVw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good service",
"date": "2023-06-29T18:26:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cazper, thank you much for your review. Glad to hear you were pleased, and thank you for choosing Life Storage. Best regards, The Life Storage Team",
"replyDate": "2024-06-29T19:22:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1811bfeb-9258-449b-a89e-2b6d46a23b51",
"author": "S G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoKVUicAObvf4AK2JYrvehOkjqAZWFf80SUeiWrLk2oRNtPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-21T14:49:26.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b4a1d1ad-522f-41e3-a2b7-327b7fb362b5",
"author": "Xuban Bino",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXn8K6_82m3FjLbqV7IqhplTZzl-F9K7uQNS8cgkMQ1Iwh-iLm4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Napoleon!",
"date": "2023-06-19T18:00:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Xuban, thank you for your review! It's great to hear you were pleased. Best regards, The Life Storage Team",
"replyDate": "2023-06-29T19:22:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6f230cc8-cc78-4afa-8de9-0880d8225316",
"author": "Sheila King",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWu_0nSAoisY4Q_TZubZBfBo6y76Tosxy5L5ocOzM2aZlK_KOXwzw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-06-17T18:23:25.000Z",
"verifiedTenant": false,
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"tags": [],
"sentiment": "positive"
},
{
"id": "480e8447-c4d8-42ba-84a8-7dbf697177cb",
"author": "Annette Hardman",
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"rating": 5,
"text": "",
"date": "2023-06-07T17:27:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "158c4edf-5995-4c4b-b3f7-7dae3c926cd6",
"author": "Alan H.",
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"rating": 4,
"text": "Good units, good security, wish they cost a bit less, but fantastic location & personnel.",
"date": "2023-06-06T11:50:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alan, we'd like to express our gratitude for the feedback. We truly appreciate it! Thank you for choosing us, The Life Storage Team.",
"replyDate": "2023-06-29T19:22:40.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "c72fa4b0-5200-4a3c-b5f3-b146a0432410",
"author": "Ursula White",
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"rating": 5,
"text": "Excellent service and very professional. Great job Arielle.",
"date": "2023-06-01T14:49:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Ursula, many thanks for your review! We truly appreciate it, and we appreciate your business. Best regards, The Life Storage Team",
"replyDate": "2023-06-29T19:22:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "50465575-2592-44e0-acfe-b60bc0d8b349",
"author": "Alexandria Franklin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIbF6WLDwSuu-i2fMoOTHCz-4RKsBIhcVxy_5LcLXl8vdRO8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Arielle is the best",
"date": "2023-05-18T15:51:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Alexandria, thank you for your review! It's great to hear you were pleased. Best regards, The Life Storage Team",
"replyDate": "2023-06-29T19:22:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f93f0780-84df-4b9b-9d19-619d14c775b5",
"author": "Sydney Fedrick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCKA5KpHX5a4doRwQDZvQRCGVd92yIoek9GQS_3o3wuAWeNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-05-17T16:30:53.000Z",
"verifiedTenant": false,
"featured": false,
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"sentiment": "positive"
},
{
"id": "b38a10f1-2ce6-475d-8e12-56e463643b29",
"author": "Lakisha Johnson",
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"rating": 5,
"text": "",
"date": "2023-05-01T17:50:46.000Z",
"verifiedTenant": false,
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"tags": [],
"sentiment": "positive"
},
{
"id": "a1c91709-51f6-492d-8920-a6a7f19e74cf",
"author": "Ashleigh Burton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVKXKAZYS0mzHR-y6LWibPZmiRib8-tAss6vpFiMxdCfg2oua1O=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great help!",
"date": "2023-05-01T17:07:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Ashleigh for your great review! We truly appreciate it! Thank you for your business, The Life Storage Team",
"replyDate": "2023-06-29T19:22:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
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"author": "Michelle Bryant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIwzrBk5P6h18gqRm_zhSm6WX8EWuVObvAD51gBd9P6nYjOhF7JA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Shervon was so very nice she has very very Good customer service keep up the Good work 💜💜💜🙏very polite.",
"date": "2023-04-24T21:37:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michelle, thanks so much for your review. We aim to please, and it's great to hear you were. Best regards, The Life Storage Team",
"replyDate": "2023-06-29T19:22:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
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"author": "Victoria Allen",
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"rating": 5,
"text": "",
"date": "2023-04-20T14:08:55.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"author": "Breia",
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"rating": 5,
"text": "",
"date": "2023-04-18T21:13:09.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"author": "Sam Trammell",
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"rating": 5,
"text": "Great customer service",
"date": "2023-04-18T19:43:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sam, thanks so much for your review. We aim to please, and it's great to hear you were. Best regards, The Life Storage Team",
"replyDate": "2023-06-29T19:22:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
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"author": "Robert Prior",
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"rating": 5,
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"date": "2023-04-14T19:52:21.000Z",
"verifiedTenant": false,
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"sentiment": "positive"
},
{
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"author": "Anjel King",
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"rating": 5,
"text": "Awesome service",
"date": "2023-04-12T18:54:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Anjel, Many thanks for your review! We truly appreciate it, and we appreciate your business. Best regards, The Life Storage Team",
"replyDate": "2023-06-29T19:22:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
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"author": "Reginald Walker",
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"rating": 5,
"text": "",
"date": "2023-04-12T16:15:20.000Z",
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"sentiment": "positive"
},
{
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"author": "A M Harris",
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"date": "2023-04-07T20:07:44.000Z",
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},
{
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"date": "2023-04-07T18:45:37.000Z",
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},
{
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"date": "2023-04-05T19:36:41.000Z",
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},
{
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},
{
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"author": "Chef KD",
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"date": "2023-03-30T17:54:28.000Z",
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},
{
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"author": "Chris Mitch (CME 3000)",
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"rating": 5,
"text": "Great experience!",
"date": "2023-03-11T21:15:29.000Z",
"verifiedTenant": false,
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},
{
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},
{
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"date": "2023-03-08T20:59:51.000Z",
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},
{
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"author": "Nicole Young",
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"date": "2023-03-04T19:05:05.000Z",
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},
{
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"date": "2023-03-04T14:26:00.000Z",
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},
{
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"rating": 5,
"text": "Napoleon was a awesome help",
"date": "2023-03-03T19:02:19.000Z",
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},
{
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},
{
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"date": "2023-03-03T16:51:22.000Z",
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},
{
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"author": "Williams Taxes",
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"date": "2023-03-03T16:49:52.000Z",
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},
{
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"date": "2023-02-22T18:49:33.000Z",
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},
{
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"date": "2023-02-20T16:08:14.000Z",
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},
{
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"date": "2023-02-17T18:26:05.000Z",
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},
{
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"date": "2023-02-17T16:01:34.000Z",
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},
{
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"author": "Litwan Lester",
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},
{
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},
{
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"rating": 5,
"text": "Mr. Napoleon was awesome. Hands down best customer service experience",
"date": "2022-12-28T20:31:10.000Z",
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},
{
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},
{
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"text": "The front desk staff is awesome. They were very helpful and inviting. I would actually come back just have a cup of coffee and talk with Mr. Napoleon. He was awesome.",
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},
{
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"text": "This place is great. Affordable pricing",
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],
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},
{
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"rating": 5,
"text": "The young lady Tiffany was a great pleasure to be around. She helped me a lot and made sure everything was simple and kosher for me.",
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},
{
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},
{
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{
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"text": "Mr Napolean was very helpful during a time of discomfort for my family. Not only was he professional, but knowledgeable and understanding. I recommend you visit his store if you are in need of storage.",
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{
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},
{
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"date": "2022-09-06T18:00:41.000Z",
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{
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},
{
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{
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{
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"text": "Wonderful service!",
"date": "2022-09-01T19:26:15.000Z",
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},
{
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"text": "Great service!",
"date": "2022-09-01T14:30:01.000Z",
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},
{
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"rating": 5,
"text": "This is a great facility to storage you belongings.",
"date": "2022-08-25T21:31:58.000Z",
"verifiedTenant": false,
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},
{
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"rating": 5,
"text": "Great place to store your items and great customer service.",
"date": "2022-08-25T17:23:38.000Z",
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},
{
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},
{
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"date": "2022-08-17T18:47:46.000Z",
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},
{
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"rating": 5,
"text": "Napoleon was friendly and kind. Great service and communication.",
"date": "2022-08-13T20:46:20.000Z",
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{
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"rating": 5,
"text": "Napoleon was great!",
"date": "2022-08-09T19:54:58.000Z",
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},
{
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"rating": 5,
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"date": "2022-07-23T17:54:42.000Z",
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},
{
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"author": "eZell Tricezix",
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"date": "2022-07-23T17:10:30.000Z",
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},
{
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"date": "2022-07-23T15:56:24.000Z",
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},
{
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"rating": 4,
"text": "I really don't have anything bad to say about life storage.",
"date": "2022-07-07T21:12:03.000Z",
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},
{
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},
{
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"rating": 5,
"text": "Napoleon in the office is a great real down to earth and honest guy that’s honest & works hard to get your business & to make sure everything is as it should and better",
"date": "2022-06-29T20:19:46.000Z",
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},
{
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},
{
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"date": "2022-04-22T18:12:09.000Z",
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{
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"date": "2022-04-21T16:34:03.000Z",
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},
{
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},
{
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},
{
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},
{
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"date": "2022-03-04T18:55:19.000Z",
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},
{
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"author": "A. Talley Studios, LLC",
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"date": "2022-03-03T16:44:26.000Z",
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},
{
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"date": "2022-03-03T14:46:56.000Z",
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},
{
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},
{
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},
{
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"date": "2022-02-24T22:46:02.000Z",
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{
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{
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{
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{
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{
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{
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{
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{
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"date": "2021-07-21T21:30:25.000Z",
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{
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{
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"rating": 5,
"text": "I have been renting a storage unit with Life Storage for the past 2yrs. Mr. Napoleon has been nothing short of amazing the entire experience.",
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{
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{
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"rating": 5,
"text": "Just love the Service and it clean",
"date": "2021-06-01T01:57:35.000Z",
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{
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"date": "2021-05-31T00:04:09.000Z",
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{
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"text": "Nice facility",
"date": "2021-05-29T15:53:42.000Z",
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},
{
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"date": "2021-05-20T21:16:45.000Z",
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{
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"date": "2021-04-14T14:15:27.000Z",
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{
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"text": "Very neat, clean, and secured storage facility.",
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{
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{
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"text": "I absolutely love the staff..... They were so helpful. I can’t thank them enough. Always #1",
"date": "2021-02-19T22:10:32.000Z",
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{
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"text": "I was happy with the customer services. And it's a nice clean place.",
"date": "2021-02-08T20:02:33.000Z",
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{
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"text": "They took the time to go to each size unit with me, discussed everything, gave me comfort in the security of storing my items and applied the online discounts.",
"date": "2021-02-06T23:24:25.000Z",
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{
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"rating": 5,
"text": "Customer service was excellent. I wasn't sure what size unit to get and the manager helped me with that and the size was perfect.",
"date": "2021-01-19T16:56:27.000Z",
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{
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"rating": 5,
"text": "Great experience.Excellent customer service",
"date": "2021-01-16T16:06:05.000Z",
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},
{
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"rating": 5,
"text": "Always polite customers service and always helpful",
"date": "2021-01-09T10:31:39.000Z",
"verifiedTenant": false,
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{
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"rating": 5,
"text": "Very professional staff and the facility is kept extremely clean!",
"date": "2021-01-06T15:08:47.000Z",
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{
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"author": "Rose Hawkins",
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"rating": 5,
"text": "Clean accommodations helpful staff",
"date": "2021-01-06T12:12:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "60534625-6527-4c81-a377-30bf64867ce8",
"author": "Ramona O.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUyr2hjx138jFbaxveO3uhhIrgLeCBL0WoHTlFBU7RKPd75g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service, I highly recommend.",
"date": "2020-12-26T17:03:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "babf972b-b256-4958-bc6b-43073af7f9d2",
"author": "Victoria Trapp",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ24A0mfhEVswjvwxjnrg6GtdN7I2M5KWWC-cEGSZgzkSpyGA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice place. The area is quiet and clean. Easy access in and out. Also the staff is easy to work with. My company uses this storage company and we all are impressed. Thanks guys and gals!!!!",
"date": "2020-12-02T16:28:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "7be91ec7-b09e-4efe-8eee-9d848cb7fce9",
"author": "Shawn Howard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQ5ELAyYYCgwVxDxDbKprJ1HMpFQu840sionF12Nr8wA18TAk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Life Storage is an excellent company. I started when they were SpaceMaxx and experienced a seamless ownership transition. Exceptionally clean facility, units, and grounds. Napoleon & staff are an awesome team and very professional & cordial. I strongly recommend this business.",
"date": "2020-12-01T21:18:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "03ea2002-8c4d-4ea5-8e12-d79ee61206d1",
"author": "Sherrita Drayton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlF2pYJgKny-OYIu0387lSt91dcHof9eK_0FaO3cvl-SBSCw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-11-15T01:32:49.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "96c5016d-4371-4c26-abb4-2c7b8e6311fd",
"author": "Janice E Tiller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4axFlhel6_RtGdmJ-NxTYSLtPYJZ3pEl9PbQxA0slNs3KHWLXmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Life storage at 3850 Welcome All Rd is a very nice facility. It’s always clean and the staff very pleasant.",
"date": "2020-11-10T20:11:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "60a19b9d-3b84-48bc-9489-7725bfe057a0",
"author": "Audreia Ferrell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTCIX7INgsQff9XpEiHIE56pGZDct4Fsnp6HIwFsB7i1f_BsU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-11-05T17:33:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6ccceacc-c6e8-4114-a86e-c3f641d7c7e5",
"author": "Jamaal Henry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2wQWL63caRhdFKA1Ku891Qn2NuMZWag6J2AjhLSSVxNOgxaSB=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Today I went and got a storage facility and I hear good things from my neighbor about this company so I went to the nearest one to me. The customer service was great polite and everything looked clean they gave me a first month free is the cleanest area I’ve seen since I’ve been moving I really appreciate that attended who took the time to show me my location and what I need to have I recommend this location to anyone I come in contact with about their storage needs",
"date": "2020-11-03T04:23:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "5dd62180-818b-444c-bf67-9570ada9ce97",
"author": "Rodney Dale",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCHlbYKmGLuhLKLGpo13Fu5UVIGBnu4W8MeMVG8lUJr3IVIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-24T22:02:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b0d81c2f-a374-4b76-96cb-ab4fdcec6e1b",
"author": "Si Ty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrqOkOvWg4kSPSZrfuhM0krQjQxzPAclxwhZg38iSHvU62YQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice and clean ,staff very helpful if you need storage check them out.",
"date": "2020-10-17T14:45:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "5ed5613e-f25e-4cca-ae7e-b7ed4694b678",
"author": "Denise Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6pWEqS60nRsWd9tR8XG3DgZ4VaiPYmI_A7GjSUm0odCx95w=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "It's a good feeling to walk into a business and the staff knows your name. This what happen to me with the Manager of this site. The location is easy accessible, its clean, you dont found debris around the trash cans and the price is right! Thank you for all you do serving your customers.",
"date": "2020-09-17T15:35:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "ef71d344-933a-46b8-b7d1-8c1daa3669cf",
"author": "Tramella Archie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWL2lI4oAfuBk-4TUWYDQ6zFzztumtzWtA-LiCRjy63ABw7mEnNow=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-09-15T00:32:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1e6e3217-6b7f-421e-b278-68043c5ec2e7",
"author": "Mrs. Floyd IV",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8bXZYd6GBDUjte7OpsGJpljzFXyayUXhhisJ56wplm19YH1SQyQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean!!! Basically new and well maintained...",
"date": "2020-09-05T18:49:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "5edb46f1-5e36-479a-a0ee-8e0ad474f21b",
"author": "Angel Coles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUs8ABNwpWO9tWLl7jS4mDbar0yq99rNBIykMwAA6TlT6qRImcV=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and very clean!",
"date": "2020-09-03T14:47:09.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "24008ea2-be0f-429c-8caa-0965947d81cd",
"author": "Jacqueline McIver",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnLx10ZhsIQztS8LVO4XmkgqCRfgHHMlbuqDoeu7-IIGvPUA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Though out my rental with this location it has been a very pleasant experience. This location is very clean and the Manager and staff are very helpful and pleasant. I would recommend this location.",
"date": "2020-08-31T15:16:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d76ce024-00c8-4a36-9486-72f860053539",
"author": "Bill stinchcomb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqUcpLUZq02h9N7e6jvmk8WEtuKQR8Nc9YIngYEHTPGar2Kg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice clean location and a very friendly staff",
"date": "2020-08-26T15:10:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "0c781a95-b3af-437b-9056-a2f09cd19ded",
"author": "Kimberly Studstill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWyxoT0leGQhmtA9lR_sk1YvpK8FzQ4I0igASq23QToH3lojLZgRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I made reservations to come in only to view a storage unit at the Welcome All location. After meeting Napoleon, him showing me several units, he was so patient, very thorough and professional, I decided to lease a unit. The Property is quiet and clean makes me very happy.",
"date": "2020-08-19T21:37:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "06498618-01b5-40e5-8f1b-0cdd583603f2",
"author": "Shelly Morrow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyCWT-iuFCQYvklYNmFCDvCmpK1zaded1FFvUk7eD9qo_MYlYY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Every time I walk into the office to make a payment, I'm greeted with a smile and very great customer service. They helped me a lot when I could not get logged in when they got switched over... I will recommend any and everyone here who is needing storage...\n\nI like to add onto my previous review, I had my storage unit for two whole years and yesterday I moved. My whole experience was fantastic even with the name change, the reason I just say name change is because management was and is still great, friendly, polite, and the BEST CUSTOMER SERVICE you can have. I never had a problem at all. If I need to use a storage, this will be the place. I'm still going to stop by and say HI, when I'm in town.\n\nSo, if you need a storage unit, THIS IS THE PLACE. You will not be disappointed. Take care Management.",
"date": "2020-08-06T19:21:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "neutral"
},
{
"id": "72cefc25-2b4a-4759-a595-38d8e69374e8",
"author": "Jimmie Jakes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-mfOxDA--m2d-AiKiDLxGDByUb8Yrj2jnuxCehYPIBJLZiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have had a great experience, nice clean secure location. Very very friendly staff, I strongly recommend this facility.",
"date": "2020-08-04T14:17:30.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "b168371e-a3ab-496f-aaeb-d4969310662c",
"author": "Anthony Houston",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI6_5tBPQ_ZIp19jK9EIGCyFVzv7IhJKMcJMPyc252H0U95VA=s64-c-rp-mo-br100",
"rating": 5,
"text": "A NICE AND Clean facility. The manager was very nice and pleasant and if you looking for a storage check out this location.",
"date": "2020-08-01T16:02:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "48d08a65-8a82-4b11-bfec-0c181fc6e341",
"author": "Adam Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4mS2AYK813z3s4LDoTkn3zt1PmFn4onUBB5RfxzEIwa9nzPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome storage facility! Mr. Napoleon and staff were very attentive, knowledgeable, and customer oriented. Very clean and secure location. Easy access to internal and external storage units. Would recommend this location over any other. Great experience!",
"date": "2020-07-11T13:44:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "ae65d2d9-bedd-471b-9a50-c2ff58d6328b",
"author": "Racquel Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJG4qDlJ9C-TCBzDkg2Ufk8UH11ciQL2HuiLzhTDR4LmANSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pleasant, professional and efficient service.",
"date": "2020-07-05T15:45:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ef04d4e6-c4eb-46e8-b6b2-b600290872ee",
"author": "Fred Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZiBgtPAh_NKxf-Ss1zifAz7vm5CQiz-oDHuBn1pEpcB8SB47Z=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience was pleasant even with social distancing. The grounds and facility was clean. Customer service I would give 5 out of 5. He was very helpful and knowledgeable. I would definitely recommend this location!!",
"date": "2020-07-02T21:33:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "4551a779-1d50-41f5-9817-cb292bcabf91",
"author": "Jesuz D",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSkVvgqoXs2rKP_MwL-bjN9jfS5PSRlHkBY5hR2ULgCXQo_qFw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Property/Store Manager Mr. Napoleon is always very helpful. Great manager and great to deal with. Bro informal. The property itself is always clean . I've been storing with them for 4 months now. No problems A1 customer service",
"date": "2020-07-01T21:05:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bad426a1-8f0c-480f-99eb-70c7a36f0696",
"author": "Alicia Jarvis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0maN0myuZN4rxpmS9QVejHTw5fsg51QPtiCNFMOdvSyB6O9lK=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-06-24T18:34:52.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0208a63b-26c5-4287-a998-2471b30d234e",
"author": "Mark Beadles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcGdgkDJzH38T_azqV33KQWxnnpADNnty2WnOELHVOUIPBiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice Clean Facility and Great Customer service",
"date": "2020-06-16T19:45:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "00729036-0e90-4451-b94a-f890277e7f0f",
"author": "Atlanta Mechanical",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7R4BzCM0V1HkyhtYcgekKDgkAahxWMBDnxbiBBQvGkeU1og=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best staff ever! Always there to help when needed! Never any issues!",
"date": "2020-06-16T13:09:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e9acfa52-27ae-473a-b77a-49c4a0ca5b8b",
"author": "Barron Daniels",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKw2VK6f7x_jaLM7WcqZhebdK-PftrLGcyoyfgHmQIn3s5l9g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Store is very clean and Napoleon the Manager is very professional",
"date": "2020-06-03T19:21:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "61b0d1f2-259a-489a-af0b-28f7c0961f13",
"author": "Roger Wildest (Roger)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK_2kkQ5P8khuAsS980jpOThfCFYwAjErudlDIZ5PZrMQpMNA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-05-24T18:02:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ca92460a-30f3-474e-8455-2602c42d7c24",
"author": "Eric Shoemaker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWh0I-Scxuh2QhghqyAxDlKUe3AJ3P-U4vE1NEoy7yd8lDIVa5Hog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Napoleon really went out his way to make sure i was satisfied with my rental process....THANKS",
"date": "2020-05-19T21:56:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "99d97fb0-227c-4b66-99dd-7f5f572b2fa6",
"author": "Veronica Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGL-lNDtGj2PHpibQdhDeJwF5lMvVTs2jYx_rHxlewYk-y203OtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Napoleon gives phenomenal customer service. He’s been so helpful with my storage use experience to the point where Life Storage will have my business whenever I need a storage facility in the future.",
"date": "2020-05-19T21:18:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "10b594d8-a54e-4a88-a802-45843536025b",
"author": "Brie B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK30gxenyaFkUEj0c6MobrUw-wBBcfdRaVxEFkDbidzbGeXMkU=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had good experience . Will recommend !",
"date": "2020-03-04T20:25:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b8cee8ef-f63a-4d0c-80a5-ce057e6a8878",
"author": "Tonya Isles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPF0pDXzdGIb_4JwI7JwAvt56mgdRz6pIaN5zU4ZUESPPz=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with Life Storage at 3850 Welcome All Rd SW has been excellent. The staff and facility are top notch. I am happy that I chose to store my belongings at this location, as I wait for my new home to be completed.",
"date": "2020-02-16T00:47:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e338b07b-ea25-407d-994e-cb6974f6224a",
"author": "Kathy Shields",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAvsK3RRIGiNy_e66NdgaHlZZ9DmeL_VytymiLZ8EBx3dr1Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice location, professional staff, awesome customer service!",
"date": "2020-02-02T17:35:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8bb50e32-8be3-4729-8e23-164017353036",
"author": "Paty D",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXd3CSiBnuTP5owypc8SkrBh-jmlnM676ltAA3IGxZkbUIH82-0=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "1 word describes my experience here...SMOOTH! From my online rental reservation to the kindness and patience that Mr. Napoleon and Cody showed my husband and I, we'd recommend their services to anyone. The premises seem safe and secure. Good job guys 👍",
"date": "2020-02-01T18:14:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "b8f5c1a2-a511-4776-af0a-efb70de41ead",
"author": "Wallstreet98 Bullish",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeaGEau8Rr9femkDw4aSW2uMpTJElac8iFMipYXbHPtRLVsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is the best life storage facility in Atlanta. The customer service at this location is top notched. They really care about the customers at this facility. The prices are reasonable and they really treat you like family. If you are in the market for storage, I highly recommend this location.",
"date": "2020-02-01T14:43:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "40277a7e-2e90-44e6-b4da-fc2212ffbf95",
"author": "Pamela McKay",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNATT3t6NC475btQKquULgaQgqkCP-aWIvY5GEUnhRuriDzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I greatly appreciate the friendly and professional service that I always receive by both Napoleon and Monica. Their welcoming smiles and assistance always make my visit to my unit worthwhile!!!",
"date": "2020-01-17T18:06:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "4636fd05-f111-4275-912c-762e62242029",
"author": "S J. (S.J)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV56qXNT6Mkw-yziA1VjSHG1DwdU9VFqxstNnQDCPK-HGwRHPe10A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Location is very clean and nice. I love the indoor climate and my things was well protected.",
"date": "2020-01-07T19:15:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "745a1677-6146-482a-879b-4167fedb605d",
"author": "alicia jarvis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3OZYcvQ9TW-BnQ_Bet8WoBgvB-SKusT5CwKbO0RCqboE_YpyI=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-01-06T01:03:42.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "38e4b491-34d9-45c3-9075-ca24be017182",
"author": "kbass011",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWscw5U9RU8REpMAMo_-ioOsTA0TDqTZo3jRPqI4fUAVTxzUOM=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff was very knowledgeable and courteous and the location was very clean.",
"date": "2020-01-04T15:49:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8b7eabd5-3797-4ef1-867f-85f840b9db0f",
"author": "Gail Calhoun",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLIChJuD3YS2kk3u7xZ1R9VBCRS2JHgqlHc9hCt96bc7yqh_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "The managers are awesome with the customer service I would recommend this location to anyone who is interested in a storage unit 😍",
"date": "2020-01-03T17:18:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "10a371b0-f334-4ef6-8040-e630c3b56c15",
"author": "Daphanie Ballard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJf8jmCCZkQNOG1hTIPxn9J57r9NZm1AdU3rq8SrXEMVTnmLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service very helpful ... will use in the near future .",
"date": "2019-12-26T21:44:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2a31d9f4-f1e1-4bd7-8fce-4199bc117ba8",
"author": "Lakeisha Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtTaqlKuc7nG_fX-JmdyPELgVuc-th3WjJu0mH4myYicKqi90p=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love Napoleon and Monica...they are so welcoming and everytime I come in and they are here we hold long conversations. The place is always clean. Keep up the good work.",
"date": "2019-12-10T22:42:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "6c832c0f-df65-4d6e-9ad2-f087330973b3",
"author": "Michelle Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGu1Ev4R7-81lBXyec628lsISXSvuD8DzCRskwkD2x2Q1pgQh-Uw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Clean and automated system",
"date": "2019-12-10T10:01:51.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "4b9c476c-8b68-42fc-b9bc-e513e9732841",
"author": "Reginald Rushin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLxV1x4ACVUnkCua18rBO1O_H1NJE03oO4Ew1Arc-o5ORWLL6Yh=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great facility. Rented here for several months. Staff was friendly and accommodating. Clean facility and secured location.",
"date": "2019-12-01T19:57:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "0f57823e-c3cd-43f7-acbd-bc707aee924f",
"author": "Lisa Gibson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7GlHALSiwDq5RFwO3XuWsiHVklLn74UVNmHUEkCkxPh3pHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with Life Storage has been a smooth transition as ownership changed hands. The representatives, especially Mr. Napoleon and the entire Life Storage team at 3850 Welcome All Road, and managers have been truly understanding, detailed, caring, and helpful. I would recommend Life Storage to everyone. The facilities are alway clean and well kept.\nThanks,\nL.G.",
"date": "2019-11-26T20:05:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3807ee1a-6953-42fc-89d3-119b6b43b5c7",
"author": "Norian Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWW4NaBjJsIjvmeBRoEwIvZOhWrq2h2GZHvYEBl8qbPtX9hw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-11-04T21:21:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9f863dd3-2337-4e36-9c12-c7653f876ab0",
"author": "Lydia Bostick-Watson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-HxGZhm6i4l2yCJPlisVOrd3OXETDfySUQ8ja-0o4M82DaHE_1Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Life Storage has been absolutely amazing to my family and I. The staff has been nothing but professional, always willing to help and go over beyond to provide customer satisfaction. The storage units and grounds are very well kept. If you're looking for a place to storage your items, look no further... this is definitely it!",
"date": "2019-10-31T21:33:05.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "018ef6d7-5c9b-4c53-9119-cf4c0468072b",
"author": "James Augustus",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVT6-IATLw0iXvdEzbWY35PHaYNP8WTwrLX5ozpKDOrXRh5zQrXgw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I definitely recommend this location. We lease several commercial units here and Napoleon / Monica always keep the location safe and clean.",
"date": "2019-10-31T17:53:02.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "c0977f00-9fe8-486e-bf08-f0db11eb673a",
"author": "devante winslow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLuE0W_EJzXrfkDb9k2UZHN2kvnzkrTzF3oYr5sfnIRqbml0A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The staff was Very professional over the year I’ve been here and when we moved out they were so helpful. Would definitely recommend.",
"date": "2019-10-31T16:21:34.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dd4ffb65-4df4-488f-b35c-641946ba19be",
"author": "Virginia Bridgett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4gu_GA3ibx-eK1D5RiZ3QyFtxvUQkcGesgk0ZD3Q3YsXs_n9Y=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Best customer service in town, Monica is the best!",
"date": "2019-09-08T20:46:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2ba3be44-4687-49aa-bfca-396e07da9bd8",
"author": "Patricia Cooley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMlIv1RDJ97gQS9vG0Es_v9szTZGOm5cvswAptPpikX4ub3g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-08-24T11:49:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6b2f36f0-b893-48eb-ab7f-6437286c8681",
"author": "Rick P",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5Fj0KFTYjA5mv7MSX-p0ah_N8tVo1pQ-bn_MEj2zOsiG4JZ5p=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Napoleon and Monica go to great lengths to keep this storage facility clean and organized. I was only at the location a short time but was impressed by their ethnics and integrity.",
"date": "2019-08-17T15:36:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "4199a2c3-9db9-4f6b-8908-4cb534e6efa5",
"author": "Miguel Elliott",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7LWxeaA4vR15p1BX7c8spynMVnAOqRLvCMzpulAfZIBjWlQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-08-11T22:33:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c42a7f2c-e37a-4268-9ffe-a4ad048f1a11",
"author": "dawn g",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4fOfR-39uNpPYDiwGQO4F4V2xCX3TtinITk7TQH08aLbuMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2019-07-10T23:21:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks Dawn for the 5-star review!",
"replyDate": "2020-06-29T19:23:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "913c261f-3ba0-4248-bc73-a460f965c29f",
"author": "Tammy Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUwQ-Bk5d_r7QiUKgsxd1VxpV8zi5sFUv5QnFgRwfu6wHdcckf3=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice service.",
"date": "2019-06-11T19:50:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "HI Tammy, Thank you for the 5-star review, we appreciate your business.",
"replyDate": "2019-06-29T19:23:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "df3bc756-c236-41fa-8124-71710340badd",
"author": "JoFrances Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV1mjSQvMZKay4V9a1GhUGWOK7Dh8cIi6G63i0A3BQ261d_xX-R=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The team at this SpaceMax storage is amazing, Mr Napoleon and Monica run a professional, well maintained and clean facility. The staff is friendly and go beyond i helping me getting setup. I have had my things in storage there for past 6 months. i rarely go to my storage to check on things, because Mr Napoleon make sure your things are safe and secure. VERY clean facility. Thank you Mr Napoleon and Monica in making sure things operate very well there.",
"date": "2019-04-04T17:18:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jo, thank you for these awesome comment and review, I will share your comments with our team.",
"replyDate": "2019-06-29T19:23:28.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "051081be-4f1e-4044-a25a-7f0a88b6350e",
"author": "C. R.H.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4jESc95prJAhQAahahjTlM9XNKwHcPiC2LElDVKqykrpe4UFN=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean. Organized. Professional .",
"date": "2019-04-01T17:15:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Cherice for your 5-star review and comments.
Rhonda",
"replyDate": "2019-06-29T19:23:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "209807bc-971b-4586-afc4-79dd0c341000",
"author": "Janette Askew",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_A4AE9H2jDYcR4KH1jJ8OSxcEni0Dzh_sjLWCBGNhw74RK9GWpA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service. Very responsible and professional would recommend to others OK done",
"date": "2019-03-02T20:52:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jannette, thank you for the awesome review, we will share your comments with the employees.",
"replyDate": "2020-06-29T19:23:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3a76362e-0811-49ad-8458-e49d42e40b23",
"author": "James Trent",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJb7alwJQOMC7bVv0fx5WPLHB4LIYVodQSu6s5-RId--4h6ag=s64-c-rp-mo-br100",
"rating": 5,
"text": "SpaceMax Storage is great! Perfect location and very affordable. Staff was amazing and so helpful getting me set up with a storage unit. Monica was such a great person to deal with and was a great help. Great customer service!!",
"date": "2019-03-01T20:36:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for these awesome comments, I will share your review with the management team.",
"replyDate": "2019-06-29T19:23:28.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9e84a6cb-bab5-48fc-818e-3d5248620060",
"author": "Corey Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3oLS0JwsFfCC8uitzr3hLSnO5faVNGKacFuI-onZlkehghjc=s64-c-rp-mo-br100",
"rating": 5,
"text": "I joined two weeks ago and have been very pleased. The staff goes out of their way to help and the facilities are very clean. It's easy to go in and out and the security there puts my mind at ease.",
"date": "2019-03-01T02:49:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you, Corey!",
"replyDate": "2019-06-29T19:23:28.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "d3c098a1-3399-417c-a808-26ca61ce8427",
"author": "K M",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWPqviVST-kgBiN1ZEbSe3vlWJKLmK32YO8f7MX3MQcZ6-6GQg3mw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-02-16T20:34:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Katie, thank you for the 5-star review.",
"replyDate": "2019-06-29T19:23:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ad6e0a36-0433-4f12-8740-1e0891eb9a69",
"author": "Jason Morris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCd19tPx7QMddnSO0oisfu5NDJHX4NBxPyEcoL0Szx5MRCBPMKog=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This is a awesome storage facility .Very Clean and safe.\nCustomer service is great ⭐️⭐️⭐️⭐️⭐️\nand location is convenient",
"date": "2019-01-30T12:44:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jason, thank you for the review and awesome comments, our customers make the difference. Thanks for storing with SpaceMax",
"replyDate": "2020-06-29T19:23:28.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "1833b66f-cd40-406c-9b56-d685fe8ac03d",
"author": "Brett Richardson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKokIusKrrnc2Oo13Gs5P6GMtfMc80rHC15oRiSVWPnK35R6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "This location was amazing! Went way above and beyond. Monica was very helpful and even opened early just so I could make my flight.",
"date": "2018-12-17T14:40:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi. Brett, thank you for the kind words
and awesome review, Welcome to the SpaceMax family!",
"replyDate": "2019-06-29T19:23:28.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "21f6f3db-740f-486f-836a-039222d727fc",
"author": "Tunda Garrett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVSegO3PHnC3es7w2b6nLcvu-XkxPHXdCqjUV-KfImfv-gFEMKd=s64-c-rp-mo-br100",
"rating": 5,
"text": "This was my 1st time needing a storage unit, and the experience have been very satisfying thus far. Mr. Nepoleon & Ms. Monica are Super Professional, yet very friendly. Mr. Napoleon went an extra mile for me helping me out when I was stressed out & locked out of my storage because I had locked my keys to the lock inside of the storage room! Boy I was having a tearful crazy day & he was right there being calm & helpful! I appreciate his generous help.The place is emaculately clean & pretty secure, I love it! Ms.Garrett- Denton! B-09",
"date": "2018-10-25T19:27:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tunda, thank you for the awesome comments about our employees and facility. We have the best co-workers in the industry who genuinely cares about customers. I shared your review with Napoleon & Monica.",
"replyDate": "2019-06-29T19:23:28.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "61144242-d3b9-4e38-ab36-3ede47e2d71d",
"author": "Marcus Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1hQO82XcYAXlmZVpCtjzbOimhZ3CvsNpQAvRrNg_9y5i36Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-10-17T20:00:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks—Marcus, we really appreciate your 5 Star review!",
"replyDate": "2019-06-29T19:23:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "37c76353-4f5f-406a-b958-b1cfe0fbaae9",
"author": "Dominique R",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBXmG3zTPqLU1QGnoGlDX6fkx0HkZ2k0KEOmBT6spGBK7__i8v6Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Been using this storage for awhile and they recently expanded. I can see why, they get a lot of buisness!!",
"date": "2018-09-25T20:21:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Dominique, thank you for the great review. Welcome to our SpaceMax family",
"replyDate": "2019-06-29T19:23:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "428c7118-3d52-4109-8d6b-3eff5d6b02b8",
"author": "Evette Rogers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-MOnXM2NJfI6bP2e_3Yby_snyBNLuKyVjNGlojPzhXHxrCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very happy with this business.. Staff is very friendly and the the units are clean..great place..",
"date": "2018-09-22T19:04:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Evette, thank you for the awesome comments. We strive to provide 100% customer satisfaction. Welcome to our family",
"replyDate": "2019-06-29T19:23:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "31d99fbc-0dac-4843-b84b-04981d52e1ad",
"author": "Jae Wooten",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJl0cu_0PEF-6chLaEx7v4vosBrshoPAocElXYKU9pPWrJFrA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Monica and Napoleon are awesome!",
"date": "2018-09-13T17:42:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mr Wooten, thank you for the review. I will share with Monica & Napoleon.",
"replyDate": "2019-06-29T19:23:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b14b68a2-7d54-406e-aa31-9351f0e595dd",
"author": "alexis walker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxTkI82nk9YbltxWXda3w9tnfI1GPtO95xqmIsssZuP4pJiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Space max storage was a awesome experience. I was greeted with a beautiful smile by Ms.Monica her spirit was great and positive. Customer service is key and she definitely exceeded the above and beyond service.",
"date": "2018-08-31T18:12:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alexis, thank you for the kind words, we are happy you trusted us to protect your belongings. Monica is one of our top experts, I will share your review.",
"replyDate": "2019-06-29T19:23:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e046870b-a576-4af4-a5a1-814b3bb63f73",
"author": "Amanda Rollins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_b0BcUTJ_fnBl3cKlPqP4u7Cu8RPUaiqrs-7nltURqKk6KqQ-=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with Spacemax Storage East Point was amazing!!!! From start to finish the customer service over exceeded my expectations for a storage facility. Initially walking in, I was very nervous that I would not be able to rent a unit due to me arriving about 7 minutes before closing time and it may have been less than that. From the time I walked through the door Monica, welcomed me and asked how she could help me. She didn’t have an attitude or turn me away. I really appreciated that because I was definitely in need of the unit that day. Then Napoleon offered to assist as well with out any aggravation while Monica answered another customers call. This was so huge to me and I was thankful for both and their pleasant attitudes. Napoleon showed me the unit and Monica went through paperwork with me. Not once, did I feel as if they did not want to assist me. It started to pour down rain and Napoleon helped to make sure that I was able to get in the gate and inside with my few items for my unit. There are so many nice things that I can say about my experience here because these are definitely not all the nice things. This place is amazing!! Monica and Napoleon are amazing!! I have never experienced this kind of superior customer service at a storage facility in the past. Thank you SpaceMax East Point, great job on who you have representing your company.. They are both really great at their job and at having compassion and consideration for others..",
"date": "2018-06-23T02:36:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words, Amanda!",
"replyDate": "2018-06-29T19:23:28.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "492a26ad-abea-4f7c-a23a-74c82f229569",
"author": "Antonio Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIIupZ6rgZDVJD4Kg-C8EsPauRoLFMRpArYMBXwZfx_2Vdzjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Monica did an awesome job ! Great customer service !",
"date": "2018-06-11T13:44:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Antonio, thank you for the kind words about Monica, she is an exceptional employee. She has read your review.",
"replyDate": "2018-06-29T19:23:28.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0ed42cba-a912-4a67-a863-20b4930ef54d",
"author": "Shernail Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZaBffxt3AsieIkcvvqwdQK7heMTXJxydRdNREB98WPG0sSSqkrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff is very nice.\nAnd the place is very clean.",
"date": "2018-05-03T14:12:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brenda, thank you for the kind comments about out staff and facilit, I will let Napoleon & Monica read your review.",
"replyDate": "2018-06-29T19:23:28.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
}
]
}