{ "summary": { "average": 4.5, "total": 222, "distribution": { "1": 21, "2": 5, "3": 5, "4": 13, "5": 178 } }, "reviews": [ { "id": "f3b364bb-d04b-44f9-b38d-ca2155e637c7", "author": "Niyi Fagbamiye", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLgZmtEP6upb6hXAOc0eOn9Xb5gYinXBGH1s-nmk8ixwpimNw=s64-c-rp-mo-br100", "rating": 5, "text": "Marie was the best she help solve my concerns. I appreciate her help.", "date": "2026-06-19T19:46:59.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "08ee8d6c-ecb0-4bf8-b8e6-8b494a423ee7", "author": "TiJuana Jennings", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLh3gRE5KJRSy7NkuWUydhz3CwwwjxZkS-n22NGVC4__RyObw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Marie was very professional and helpful.", "date": "2026-06-17T17:23:54.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "142cc3c7-6b06-46bf-8f1f-4698f772ff99", "author": "Sedrick Poole", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJmbxUzGZtvXYZbXgfCERIGGTIgtdmnttoT2_j61Op795JKA=s64-c-rp-mo-br100", "rating": 5, "text": "Marie was a pleasure to qprk with explained everything i. great detail. She definitely made this experience a breeze!", "date": "2026-06-13T16:08:52.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "a458d05f-5a41-4ea2-9ded-5a4ca6d45458", "author": "Dee Burns", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnRWMabVM-Vh0Vc_-_YLl1DsUBkBckuDjpMBQEU3732vOb-w=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2026-06-06T16:59:04.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "13815618-fdab-4164-bd45-daf66f1a7a60", "author": "Keenan Randle", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-HXcCMZOX0kuq998vewNsjGDxYwLNMeZ9tjwBxsvPQ0l8bpic=s64-c-rp-mo-br100", "rating": 5, "text": "Mrs.Merie was so fantastic", "date": "2026-06-05T14:46:46.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "224cecec-4745-469f-bd47-1e161bfaa607", "author": "Trish Wilson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyca1sZLn83N1mzQvUfuspbNzuXJnkZvQHUC_5HukEMnwN0Q=s64-c-rp-mo-br100", "rating": 5, "text": "Marie at this location was very helpful and friendly, she was very nice to me and my. I will be telling my friends to go see her. Thank You!", "date": "2026-06-01T18:04:49.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "89b63dca-bc6f-4516-8546-27b746417aef", "author": "Daniel Quamina", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZ1nwR9khOujtwDrCDJgjqrSo9J_DfZGm6wSZ8h01o7dyggg=s64-c-rp-mo-br100", "rating": 5, "text": "Marie always takes care of me at this facility, been here for a year and wouldnt deal with anybody else.", "date": "2026-05-30T16:10:14.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "29d72c59-b2fd-4f91-81c3-775b31f060d2", "author": "Jadarius Bryant", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXew2hlQ2mfvovbdi4uCYfyHr1Bxga5FV6NbPUWIwiaXPu3lp4=s64-c-rp-mo-br100", "rating": 5, "text": "Ms Marie was very helpful. She showed me every unit I was interested in.", "date": "2026-05-30T13:44:10.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "48a4a26d-e591-4f46-8955-de79554e2f75", "author": "Saint Louis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXh5Vo3X0oa8vTcTB7Y_HLF4VKm8taOLzHov33pex0q0NKvm6P9qg=s64-c-rp-mo-br100", "rating": 5, "text": "Marie was so friendly and so helpful! Great conversation and amazing personality. I highly recommend mini mall storage if you need this service in Douglasville. Ask for Marie", "date": "2026-05-29T14:30:19.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f83e4a6d-4876-4edd-812b-00e2b4d0746a", "author": "Kehia Williams", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzSJtUZ_SZ6g4qaVxqvGEC6JUrQ_YUQEABdGVXuURnuaMwGg=s64-c-rp-mo-br100", "rating": 5, "text": "Thank You Marie for the EXCELLENT Customer Service!!!!", "date": "2026-05-14T21:06:33.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6badcb43-ef9f-4309-9219-65e52a135d2c", "author": "George Patterson IV Track Services South LLC", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVD2lJ8zTdgdfkIMzjZYxMmsj-uP57XsbyiBl_vwaHU9DgtnVIIkg=s64-c-rp-mo-br100", "rating": 5, "text": "Was in a last minute need of a storage and could not find anything. My wife made a last call to Mini Mall Storage and was able to get an appointment scheduled. When we arrived to our appointment Mrs. Marie who was very welcoming at the entrance. Took control and placed us in a storage unit that was much needed. I highly recommend that you come here for your storage needs and ask for Marie!", "date": "2026-05-12T15:06:21.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "d87fb31a-ad17-4512-84ce-81c2b71253a8", "author": "Niyah Williams", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVoDmCXZ9sMvdSpzFXmBvBRPEx__GMiA2yTkor82IZkVWi2fjA=s64-c-rp-mo-br100", "rating": 5, "text": "marie has the best customer service yet to come !!!", "date": "2026-05-04T17:39:43.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "3292975f-d6a8-41b8-be73-639603a130de", "author": "Denea Royster", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJ2E4MzKpSQw8VU1kLqO2sdqt4uAjJj9sHRdMxNv9WKYcFxA=s64-c-rp-mo-br100", "rating": 5, "text": "Marie was the best customer service", "date": "2026-05-04T17:38:50.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e0b48845-674a-4aa6-87cc-a04a4861789b", "author": "M.j. A", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSwy17yBTpTskJxsrg_BtgPMSONYixfQjRCeA8uZf0yhJ1CLz4=s64-c-rp-mo-br100", "rating": 5, "text": "Marie was very helpful. She answered every question I had.", "date": "2026-05-04T15:51:30.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "afe88146-00a6-4c55-969f-26b384335a86", "author": "Haley Cheyenne Baxter", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLvs0WFcVMcrqsXFEyyzUtSaJ37DJhyOuM1WApF5vMUbRcbb6n=s64-c-rp-mo-br100", "rating": 5, "text": "They were really amazing and very helpful . they handled me with care and got me out quick as possible", "date": "2026-04-23T15:48:02.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1ee660fe-e5ab-433c-b0f3-fd6998aa81ac", "author": "Lucia Coffil Dixon", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBMguQfeSxKiCpNQzVJLq4vLFIUd-879Z0dsDiiDYtIh54cA=s64-c-rp-mo-br100", "rating": 5, "text": "My husband and I are former Metro Self Storage customers. We have had a great experience with the new company Mini Mall Self Storage. CJ and Marie are extremely kind and helpful. Kudos to them!", "date": "2026-04-15T22:21:34.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ebc531e1-7eb9-44ba-b1d6-5b3df94952db", "author": "WH3R3'S P3RRI", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvjs-y9s0fRw7H074XscweFl_QaOO_nMz8A49jwwy7GZKtSolK=s64-c-rp-mo-br100", "rating": 5, "text": "Cj was great!! Provided the best service and was very informative through the process. I appreciate his help!", "date": "2026-04-15T21:20:48.000Z", "verifiedTenant": false, "featured": false, "tags": [ "access" ], "sentiment": "positive" }, { "id": "83e15742-8f38-4699-9560-17e780ce5838", "author": "Marquenetta Clark-Bethune", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW32l_ZyRfCi66fhysquiVZqkeEa1uQIWt4SuXWjxcCjSi1gKW-Jw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Marie has been very professional throughout the entire process... She is such a pleasant person...", "date": "2026-04-06T14:06:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Marquenetta,

Thank you for sharing your delightful experience with Marie. We are thrilled to hear that her professionalism and pleasant demeanor made a positive impact on your experience. Your feedback is invaluable to us, and we're grateful for your recognition of our team's efforts. We look forward to welcoming you back soon.

", "replyDate": "2026-04-29T19:20:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "caa7e29c-f5b0-45e1-9c96-6de451db934f", "author": "James Bethune", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtg8X_5wpodK8g_OCmS97YSWHodeP_I6ChiWxdCohLVExnnQ=s64-c-rp-mo-br100", "rating": 5, "text": "Marie was very helpful when it came to renting a storage unit... She was very friendly and professional...", "date": "2026-04-03T21:14:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello James,

Thank you for your wonderful review! We’re delighted to hear that Marie was friendly and professional while helping you rent a storage unit. Your feedback truly helps us continue to provide excellent service.

We look forward to welcoming you back in the future!

", "replyDate": "2026-04-29T19:20:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "dc163cec-3f5b-4293-9994-b6412e2ed3ff", "author": "Jhamar Robins", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7GxhtWNh86wx4DXGdpoNrlN4QX7rHjHkVVGueK61zCleO0Q=s64-c-rp-mo-br100", "rating": 5, "text": "Great experience with Ms. Marry. She was great and informative.", "date": "2026-03-26T16:59:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Jhamar,

Thank you for your wonderful review. Your feedback truly helps us maintain high standards of service. We look forward to welcoming you back soon.

", "replyDate": "2026-03-29T19:20:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "920b7981-7c3e-4116-be93-8f8c3391313b", "author": "Zico Gray", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4tiJwrvtrwn0Zb1SVvx9USGXDImwgCfmbaZ65_QL2vWzpgWA=s64-c-rp-mo-br100", "rating": 5, "text": "CJ provided excellent customer service. He was very helpful, knowledgeable, and made sure everything was taken care of. The facility is well managed.", "date": "2026-03-06T18:48:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Zico,

Thank you for your wonderful feedback. We're thrilled to hear about the excellent service CJ provided and that you found him helpful and knowledgeable. It's delightful to know you found our facility well managed. Your comments inspire us to maintain our high standards.

We look forward to welcoming you back soon!

", "replyDate": "2026-03-29T19:20:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "1cb5505f-b6a7-4b29-b54f-872043992385", "author": "Frank Werth", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUwJBs0EVP3NXlZuPYV0ZC8gtjLmSKHNO_GjTc6-W6Pbii-uM5=s64-c-rp-mo-br100", "rating": 5, "text": "Very helpfully and nice", "date": "2026-02-27T18:25:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Frank,

Thank you for your kind words! Your feedback is invaluable in encouraging our team to continue providing excellent service. We look forward to welcoming you back soon!

", "replyDate": "2026-02-28T19:20:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "0c28413d-673b-4a0a-a8f1-9548c898f67e", "author": "Russell Verdell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILoDOfWgI5QFanCIsMIObQolrUfXQ3swlboFnEGR0_eHKX3w=s64-c-rp-mo-br100", "rating": 5, "text": "My experience with Mrs. Marie was very professional, and clear on all of the questions I asked. Working with Mrs Marie was a pleasure. 🙏", "date": "2026-02-26T17:17:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Russell,

Thank you for sharing your wonderful experience. Your feedback is invaluable to us, and we look forward to welcoming you back in the future.

", "replyDate": "2026-02-28T19:20:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d7a1958d-7baa-4a17-b510-b911d1225248", "author": "TheAnimeYoungin -", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURBtwcAR8tE-hETzlWR20VPL5lcW-ybOvLUhCUz37TPakR45gr=s64-c-rp-mo-br100", "rating": 5, "text": "I am very satisfied and happy with this service. And I would also like to thank Marie who did a fantastic job helping us through the process. She was Great.", "date": "2026-02-26T17:11:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for sharing your wonderful experience with us. We’re thrilled to hear that you are very satisfied and happy with our service, and we appreciate your kind words about Marie's fantastic assistance. Your feedback is invaluable in helping us maintain and improve our stellar service. We hope to welcome you back soon!

", "replyDate": "2026-02-28T19:20:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "c6a6b8aa-c8c1-4ea3-841f-db6b7f7eb66c", "author": "Angelia Nixon", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsjX4wI6SDWn7gOaH1LnpViDUf1Svq0Nm8q5_YK9jvSIXWe9gg9Q=s64-c-rp-mo-br100", "rating": 5, "text": "We had great customer service with Marie. She was very thorough and attentive to our storage needs. Very friendly and cooperative", "date": "2026-02-21T21:36:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words. We're thrilled to hear that you had a great experience with us at Mini Mall Storage. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!", "replyDate": "2026-02-28T19:20:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8943e0a3-56f2-45a1-992f-eae7853029d4", "author": "Jason Moore", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeRqiKq74Nm4q5Q0ACN_bWEfAOzY3B2GMGI_zqLfZ_9T0PnA=s64-c-rp-mo-br100", "rating": 5, "text": "CJ and Marie have been great, they have been more than as comparing. Very clean facility and great customer service. My items are safe with Mini Mall Storage!", "date": "2026-02-05T16:54:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Jason, thank you for your feedback. We're happy to know that you've had a great experience with us at Mini Mall Storage and look forward to your next visit!", "replyDate": "2026-02-28T19:20:18.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "531320b4-8697-43ad-b00b-ad0ab328fbbc", "author": "Mark Knight", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLK8OZopMYA25g204itTHkm01TaKjHAO7N5LCzMcWBoFqHqCw=s64-c-rp-mo-br100", "rating": 5, "text": "Marie", "date": "2026-02-03T17:28:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your review, Mark. Don't hesitate to reach out to our office if you ever need anything.", "replyDate": "2026-02-28T19:20:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "e96f4b4b-541b-4084-bfd6-634f69250705", "author": "C Justable", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUCLfLi3hPLDY35ic8AXwjuOiOnWZUz6FCJK3uQL3tmjW8oSW1F=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Marie was very helpful and kind with assisting my family with getting a unit while dealing with moving. She was patient, and calm.", "date": "2026-01-19T20:06:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.", "replyDate": "2026-01-29T19:20:18.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "cbcaf846-5892-443f-85f7-d16217be5b95", "author": "Vedoe Dee", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPECjdgiIclDLafTyo3y2Vpif2TMEa6czzvnSKdyu3e0O9=s64-c-rp-mo-br100", "rating": 5, "text": "Check and Marie was a great service", "date": "2026-01-17T17:31:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Vedoe, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!", "replyDate": "2026-01-29T19:20:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "b4caa9bd-9460-4691-aa7f-84d70ebfc2b9", "author": "Edwin Yair Caro Lobato", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeVbVdMQxt3teHt9SwTKjPfNQSUTUKuElyfHVOGgb2yPwF2Q=s64-c-rp-mo-br100", "rating": 5, "text": "Marie is very good, she helped us a lot", "date": "2026-01-15T20:32:34.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your review, Edwin. Don't hesitate to reach out to our office if you ever need anything.", "replyDate": "2026-01-29T19:20:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "b0232fbf-24c3-454d-a92b-fbded7058f56", "author": "Abbi Richardson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKq8vstHn3MqRyJCOxshsxWIYGgKIzTfayxAtA56_F9zUzfng=s64-c-rp-mo-br100", "rating": 5, "text": "Great service at MINI MALL STORAGE DOUGLASVILLE. Please go see CJ", "date": "2026-01-14T21:16:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Abbi, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit!", "replyDate": "2026-01-29T19:20:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "ddbbe9bd-ed54-43a3-8c5e-67419a1c030c", "author": "Melba Brown", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7rvSIMw3fDa35LIijqmbLWXvX2pn4mDFLzUp2TZ_1Ptse4A=s64-c-rp-mo-br100", "rating": 5, "text": "Marie was very patient with me on chosing the size storage. I kept changing my mind but it didn't bother her. I left with a smile.", "date": "2026-01-10T20:05:51.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Melba, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.", "replyDate": "2026-01-29T19:20:18.000Z", "tags": [], "sentiment": "positive" }, { "id": "08d4d3d5-3c28-4e3a-8dd4-7068ee3de040", "author": "Heather Strawn", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKgMIEClDZPB5zQSEnpJKEg2ZgWNt3DtZtcr6F5XZ8NT59aqQ=s64-c-rp-mo-br100", "rating": 5, "text": "Marie is a pleasure to do business with. She is knowledgeable and helped me through the process with ease.", "date": "2025-12-05T21:28:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your kind words, Heather! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!", "replyDate": "2025-12-29T19:20:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "4d2ddaa8-7c5f-48cb-a936-7b4d17d7a821", "author": "Abraham Mohammed", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTcUTaXyaKK9UmKnI18flLBL7S96CYsyHLcO9l6zAiFXj70BAk=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "She a wonderful woman, helpful and beautiful girl.And she gonna help you with everything thanks 😊 🙏 ❤️. Marie", "date": "2025-11-14T05:43:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your review, Abraham. Don't hesitate to reach out to our office if you ever need anything!", "replyDate": "2025-11-29T19:20:18.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ab84b6bb-ad94-4c39-ad9b-904b361df167", "author": "Rayo Vazquez", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK8I7FAqKAK96Q5l9OURu-i6oE8W0qhEO78KD4WLWzoDUwb=s64-c-rp-mo-br100", "rating": 5, "text": "Good communication with Marie, good service", "date": "2025-11-13T21:23:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Rayo! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.", "replyDate": "2025-11-29T19:20:20.000Z", "tags": [], "sentiment": "positive" }, { "id": "6f78918f-07b0-4d57-a9bf-2589c0008465", "author": "Whitney Roper", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK25W0nM5VmkxYPyd0rQ8dxmOM-U3WmN3Ieyd_V8eFUqetW5A=s64-c-rp-mo-br100", "rating": 5, "text": "Marie was a great help . I really appreciate her", "date": "2025-11-11T21:17:49.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Whitney, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.", "replyDate": "2025-11-29T19:20:20.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "18d306aa-2ede-4b44-a2bc-00c4cdc5d11e", "author": "Carlos R. Miller", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlgqftcBz9BkpkV581Jx34Sn1ElW-fH52_T0jb1b2--iCEtQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great experience and very professional service", "date": "2025-11-08T15:50:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Carlos, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!", "replyDate": "2025-11-29T19:20:20.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "41115e6c-9cc5-4638-99ca-61299478ca59", "author": "Cordero", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJd2ebhgMOm3ilf2u9wHU5DOOy32bXF6lnhzO2hy-g1P68nIQ=s64-c-rp-mo-br100", "rating": 5, "text": "Marie was great! Very helpful and easy to work with.", "date": "2025-10-29T21:17:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Codero, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.", "replyDate": "2025-11-29T19:20:20.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "df3e1126-c857-4769-9811-495e249ba8c2", "author": "Christopher James", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlBIEwUC1OBxX09r93Uohs-v81w0xrLsHsQXGVV1ju9HDPYA=s64-c-rp-mo-br100", "rating": 5, "text": "Very good place to store your things. Marie was very helpful and friendly", "date": "2025-10-29T16:46:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Christopher, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit!", "replyDate": "2025-11-29T19:20:20.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c6792090-5107-4c42-b56b-a896a1ea2deb", "author": "Michelle Saint-Vil", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITGxNSdflJQtytREhObKBDSvldPt9Hs2DW3bDCcku7tw-07Q=s64-c-rp-mo-br100", "rating": 5, "text": "Marie was amazing!!! She was so helpful and loved that she kept in great communication with us. Would definitely recommend this storage facility and make sure to ask for Marie!!", "date": "2025-10-27T04:16:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Michelle, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.", "replyDate": "2025-10-29T19:20:20.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "98a03e87-c144-462d-a0ac-86486772a9c4", "author": "John Robinson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSi8VMQcy6vWM5EuVOCOL3Cl7Qx-iKMqDWSfImUEw7_7-8Yw=s64-c-rp-mo-br100", "rating": 5, "text": "Marie was exceptionally nice and courteous when assisting me with my storage unit. She is truly an amazing asset to this place, couldn't ask for any more friendly efficient service than what i received.", "date": "2025-10-25T19:18:57.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for your review, John! Don't hesitate to reach out to our office if you ever need anything.", "replyDate": "2025-10-29T19:20:20.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "553adf8e-c3fa-4db7-ad0a-ab3c551a7eda", "author": "Arianna young", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUY0MJkCbJVfOoF42Vbv5rE3E1mPI_Wj-XUoeGb6mGlfokZcOuBLw=s64-c-rp-mo-br100", "rating": 5, "text": "Service was perfect and super fast", "date": "2025-10-15T13:58:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Hello Arianna, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit!", "replyDate": "2025-10-29T19:20:20.000Z", "tags": [], "sentiment": "positive" }, { "id": "09471289-4c0b-43f7-92e7-dac11780dc8e", "author": "Natalie Faust", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyTJ5qWumx6hBefVcX_kW1H5EiCexXV1mVDMy4EwTdGbGw3w=s64-c-rp-mo-br100", "rating": 5, "text": "My experience with Marie at Mini Mall storage was exceptional. She is very patient and kind.. Her professionalism and contagious smile made my visit very comfortable.. Marie is a very valuable asset to this company.. Thanks for sharing her with me...", "date": "2025-10-14T20:22:21.000Z", "verifiedTenant": false, "featured": false, "reply": "Lisa is great! Thank you for the kind words Natalie! Feel free to reach out to us if you need anything. Have a wonderful day!", "replyDate": "2025-06-29T19:20:20.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "33c533be-8b5c-4880-bc69-adc6cb05c69d", "author": "james thomas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINLch_MK-6Ptsv472hPtGlDlO7_LkVN6a2MHHY8eyuaxXPOw=s64-c-rp-mo-br100", "rating": 5, "text": "Great and friendly ladies! Glad to have found them.", "date": "2025-10-10T19:16:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi James, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!", "replyDate": "2025-10-29T19:20:20.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "81c1efb5-519e-4b2f-80b9-665f96b9f27d", "author": "Kelvin Demeritte", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIHtfAAMioyrn-wjD9AiPPnsJpc3yymCPtiUBjNWvJIUDGpaw=s64-c-rp-mo-br100", "rating": 5, "text": "Marie was very helpful and patient . Thank you. Great customer", "date": "2025-09-23T18:10:15.000Z", "verifiedTenant": false, "featured": false, "reply": "Kelvin, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you!", "replyDate": "2025-09-29T19:20:20.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f7b00639-7aae-4aad-9772-f4d3792b445f", "author": "Glenda", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGnrTX7GHoFjLg3q1WlWhHRVaQmfUnQSFlAh0Bg6VD-sFuabjG=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Megan is my kind of people!!! She was warm and welcoming and very friendly and accommodating. She made the whole process very easy and understanding.", "date": "2025-09-13T14:13:27.000Z", "verifiedTenant": false, "featured": false, "reply": "Megan is great! Thank you for the kind words Glenda!!", "replyDate": "2025-09-29T19:20:20.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "b3e51ebc-5453-4a44-9684-6bf6bb2d1ff3", "author": "Robbie Lee", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTdFD5PAxhejwXx3BeYxSQWDZClxdL4DL1FoDxd_lpQH0JQYc9ow=s64-c-rp-mo-br100", "rating": 5, "text": "Marie thank you for being so patient and nice . We love you", "date": "2025-08-27T21:45:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Robbie!!", "replyDate": "2025-08-29T19:20:20.000Z", "tags": [], "sentiment": "positive" }, { "id": "691d1e3d-9feb-40af-8035-36cb4ee3e37c", "author": "Clarice Truss", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1kgpD71DqPz5lzvrjgCww6uHe5iI82kfUrFoM4M4ayHpFAPQ=s64-c-rp-mo-br100", "rating": 5, "text": "Marie was so wonderful she had great customer service", "date": "2025-08-27T21:41:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Marie is great! Thank you for the kind words Clarice!!", "replyDate": "2025-08-29T19:20:20.000Z", "tags": [], "sentiment": "positive" }, { "id": "26edcaac-104b-4a07-a266-d26460e01ca0", "author": "Laura Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXc2Fxd9QIIuLZRVDCCozoJ1UoTAc4CHVXIqKVsdd-r_wfPGM=s64-c-rp-mo-br100", "rating": 5, "text": "Megan was very helpful and professional. She greeted me with a smile and attended me to view two units. She made sure to inform me about the cost. Also the discounts for the month which was very helpful to me. I was impressed and left very satisfied with the service rendered today!", "date": "2025-08-18T15:44:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for storing with us Laura and thank you for the kind words! Please don't hesitate to reach out to us if there's anything more we can do!", "replyDate": "2025-08-29T19:20:20.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "bf5c8e2a-52e8-4556-822d-4db724353349", "author": "Pearlie Holmes", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWc9gxbkuYk0G1xvdwcNTaL2y6HCQxKDNMKI3x4L0nWqOnW0hEYTQ=s64-c-rp-mo-br100", "rating": 5, "text": "Megan has excellent customer service service, I luv storing with Metro Storage", "date": "2025-08-09T16:19:43.000Z", "verifiedTenant": false, "featured": false, "reply": "We love that you store with us! Thank you Pearlie!!", "replyDate": "2025-08-29T19:20:20.000Z", "tags": [], "sentiment": "positive" }, { "id": "21c0f43d-2117-4412-8106-6ffea4618e32", "author": "Zaymen Owens", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVda-l19-Ui7eke4mZjMjlWJOgLiF2uBe-jS0PtdfpImxyjP_nC=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-08-09T14:47:43.000Z", "verifiedTenant": false, "featured": false, "reply": "Zaymen, thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-08-29T19:20:20.000Z", "tags": [], "sentiment": "positive" }, { "id": "49373cd4-241d-4168-986d-feaa0e1b1c98", "author": "Ashley Mays", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPSzeaQ6y1Wcw-L3RltpxU_z4-bPxJXLjdF4_xyJyeCLoHSZDq=s64-c-rp-mo-br100", "rating": 5, "text": "Easy self storage! Thank you to Marie and Megan for being very friendly and kind! They made the process easy and smooth! Definitely will recommend!", "date": "2025-08-08T13:40:46.000Z", "verifiedTenant": false, "featured": false, "reply": "We love to hear that! Thank you for the kind words and the recommendation Ashley, we really appreciate it!", "replyDate": "2025-08-29T19:20:20.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "60ea4bfe-e31a-4fab-adf9-1cf0989dd8ba", "author": "Cynthia Kemp", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzZ-RkTzxQ4HXWjmSHrkCPKTlPsxy_yzgBAbVD1AIt3JyV4w=s64-c-rp-mo-br100", "rating": 5, "text": "I can’t say enough good things about Megan at Metro Self Storage in Douglasville! From the moment I walked in, she greeted me with a smile and made me feel completely at ease. Her customer service is top-notch, she’s professional, friendly, and incredibly knowledgeable. She answered all my questions and helped me find the perfect unit for my needs. The facility is super clean and well-kept, which gave me peace of mind about storing my belongings there. I especially love the drive-up storage units, such a convenient feature that makes moving things in and out so much easier. If you’re looking for clean, secure, and hassle-free storage with amazing service, definitely ask for Megan. She’s the best!", "date": "2025-07-31T12:26:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for storing with us Cynthia, we really appreciate it! We're so glad to hear Megan made you feel welcome and helped you find the perfect unit. It's great to know her professionalism and knowledge stood out, and that the clean, well-kept facility and convenient drive-up units gave you peace of mind. If there’s anything else you need, please don’t hesitate to reach out!", "replyDate": "2025-08-29T19:20:20.000Z", "tags": [ "cleanliness", "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "d939898d-c0fe-4a51-b26f-b5c034999ec3", "author": "bethcindi@aol.com mobbs", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKBnyTYYQpfd1aow_TVIi9IQasQNtc2KqyiufHfd1dG0wtzw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2025-07-30T21:01:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating! We hope you have a great day!", "replyDate": "2025-08-29T19:20:20.000Z", "tags": [], "sentiment": "positive" }, { "id": "9b2719b8-fc3d-4159-b30d-2ee41fc6f9ed", "author": "Shanni KO", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDWJnnInyxTAMmtYZrZEMUcC_ozYJxEdgPePwD-53ePKx7NQ=s64-c-rp-mo-br100", "rating": 5, "text": "Marie was very helpful and patient.", "date": "2025-07-30T15:53:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Shanni, we are glad we could help! Please don't hesitate to reach out to us if there is anything additional we can do!", "replyDate": "2025-08-29T19:20:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "6bfda626-0a1f-4db1-875b-f673887ec337", "author": "Pamela Newman", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6_kIBnHiExeCo9Cggmf4MQkrLuJYIc0EcDtqusLXFf_aRGUA=s64-c-rp-mo-br100", "rating": 5, "text": "The management and customer service was above and beyond what you would expect from a storage company. They all were kind and professional. Megan took care of the issues right away. This is not an average storage place. It's clean and the lighting is great! If you need a place for your \"stuff\", I would recommend Metro Self Storage!", "date": "2025-05-21T21:24:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words and the recommendation Pamela, we really appreciate it!!", "replyDate": "2025-06-29T19:20:21.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "1f139f5d-256b-4426-aacd-462fe151d9bc", "author": "Cereatha Owens-Fontanez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUM_whcNnQSgx_d8tpkZ5fhkr7DE881KySKH0KefUZTMv-DmESeg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Megan is an absolute gem! She was very welcoming, detailed and helped me find the perfect storage unit for me. I would highly recommend this location.", "date": "2025-04-29T19:45:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Megan is great! Thank you for the kind words and the recommendation Cereatha, we really appreciate it!!", "replyDate": "2025-06-29T19:20:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "6eeb6524-4edf-4e37-b4c5-3eb066061c4f", "author": "Robby Wiley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIO2ttk_6eCZTS-7bfNhBiFddyZLydRYuRerI7sv3kH-RpwBQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Love having a covered area to keep me dry when I'm loading or unloading.", "date": "2025-04-27T09:14:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Robby, thank you storing with us! The covered drive thru storage area is super nice!", "replyDate": "2025-06-29T19:20:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "45292085-50e9-4a7b-ac0a-ffddc176bdef", "author": "Dave Smith", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWr1WUvmoEokHISu629EJe-ZuInbYGi_LtKXGCk5Nyp7471INY=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The young lady in the front office was very helpful and I will be back to rent a unit. I think her name was Megan.", "date": "2025-03-12T20:54:01.000Z", "verifiedTenant": false, "featured": false, "reply": "Dave, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!", "replyDate": "2025-06-29T19:20:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c6a33972-6d27-4bbd-93db-4d4709a9d4c7", "author": "Cynthia Napier", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIQ_Ic1RRsBsxWJVbd9apUqpiAvjoONVKDuqvXsSn9WD29nA=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa and the staff are amazing. Customer service is nothing short of superb. Whenever I go into the store, Lisa is always willing to assist and does it with a smile. Lisa is friendly, empathetic, and courteous. Lisa is the reason I continue to do business with Metro.\n\nThank you Lisa,\nCynthia Evans", "date": "2024-12-29T01:12:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Lisa is amazing! Thank you for storing with us Cynthia and thank you for the kind words, we really appreciate it!!", "replyDate": "2025-06-29T19:20:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f4e5b61f-8b4d-42e2-8577-9ec7181873f7", "author": "Latisha Williams", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQkwAyPtmxiGgFzIlaM7WWboGvYS1oi1QCqXo8eKW3bXLoR93H=s64-c-rp-mo-br100", "rating": 5, "text": "Vet professional and helpful. A customer was rude and she stayed professional and did her job. Very understanding. Great personality!", "date": "2024-12-20T17:35:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words Latisha! Feel free to reach out to us if you need anything. Have a wonderful day!", "replyDate": "2025-06-29T19:20:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "25770550-5fc2-4af4-ba4d-8b37bbdc0780", "author": "Kathy Gladden", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSOgn0fbV83x6vEuhVIjPXtfMI5xWRvKrmsSl7oKNCuRO-bxwtFw=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa was great! She was very friendly and professional. The entire process took less than 10 minutes.", "date": "2024-11-29T17:53:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Kathy, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.", "replyDate": "2025-06-29T19:20:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "299b67ac-d32f-47fb-a10d-9574995b38e6", "author": "Betty Littleton", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXMABKXiK7kCZ7k9iOvQekO7hioRxcj8qeHGX2-n7JSNnU36X0C=s64-c-rp-mo-br100", "rating": 5, "text": "My experience with Lisa have been very pleasant, she was very helpful. I love that she is always smiling everything I come in with questions.", "date": "2024-11-23T20:03:37.000Z", "verifiedTenant": false, "featured": false, "reply": "Lisa is great! Thank you for the kind words Betty! If you have any further questions, please don't hesitate to reach out!", "replyDate": "2025-06-29T19:20:21.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "08639728-dc8d-4968-8450-f1a3555dd302", "author": "Jessica Belli", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWqQHUhLPgnBir9jEuOizZe6rxuLpPXDUPjIxMr1RDEMYPnV9nx=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa was very helpful, patient and understanding. She was easy to communicate with. The most important thing to me was how much she kept me calm during a stressful situation. Metro storage is very organized and clean inside the lobby and the staff (especially Lisa) is amazing!", "date": "2024-11-14T16:15:05.000Z", "verifiedTenant": false, "featured": false, "reply": "Lisa is amazing! Thank you for the kind words Jessica! If you're ever in need of more help, please let us know!", "replyDate": "2025-06-29T19:20:21.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "2b45d38d-61c3-44ed-8cfc-d4522e306e1b", "author": "S I", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVAWcfdHKCBg7BChxQ_qxwrXHN3OeRqJzWEu6uYHcxpT0ApA=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa was more than a pleasure to work with !!! Excellent customer service !!", "date": "2024-11-09T15:20:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Lisa is great! Thank you for the kind words!", "replyDate": "2025-06-29T19:20:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "5c0e2a75-61eb-48a7-a816-76d1ea6e32e2", "author": "Crystal Rucker", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdFnCxVNu9ISzsAmKS8H5M7rK9AD_Hc6xqRCKt15vZpEYGqS_J=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Shantel went above and beyond today for me. Thank you again for all your help.", "date": "2024-10-30T16:20:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Shantel is great! Thank you Crystal! If you're ever in need of more help, please let us know!", "replyDate": "2025-06-29T19:20:21.000Z", "tags": [], "sentiment": "positive" }, { "id": "780d2aa6-0729-4471-8adb-d8de341f5a44", "author": "Rolanda Everson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpxhxpvJDO1HRuKvHiOtz6Dsfyj1CF8Q4vxvlE9fbbrn7Mqw=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa is absolutely amazing. Her energy is so high. She is truly a great business lady. I feel informed and grateful. Thanks, Lisa!", "date": "2024-10-25T21:05:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Lisa is amazing!! Thank you for the kind words Rolanda!", "replyDate": "2025-06-29T19:20:21.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "bfec2b3d-b215-4f32-a090-199282c369b7", "author": "Andre Neal", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXcT5aVAozXaZTrq4k71Y1HyfGkH5avrGpSqypTdxmCDSfZaEtuw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "One of the most professional places to rent from, excellent prices, the service was outstanding and what can I say about my overall experience with Metro self storage 100% AMAZING thank you Lisa for everything you’ve got a new client.", "date": "2024-10-14T14:21:06.000Z", "verifiedTenant": false, "featured": false, "reply": "We love to hear that! Thank you so much Andre! Feel free to reach out to us if you need anything. Have a wonderful day!", "replyDate": "2025-06-29T19:20:21.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "e5adf6e7-b3be-44e9-92aa-80de399fa69c", "author": "Debbie H B Klemm", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKlMpQk2McduaksUCFI2MCcruFBQ9-afjs9efgTfrFz6f9q6YQ=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa is an exceptional employee and made everything so easy. And the cost is awesome. Thank you lisa", "date": "2024-10-11T14:58:38.000Z", "verifiedTenant": false, "featured": false, "reply": "Lisa is great! Thank you for the kind words Debbie! Have a wonderful weekend!", "replyDate": "2025-06-29T19:20:21.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "17861cac-13a0-4819-9d59-8d9b62c41d54", "author": "the.o roman", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVzijTSJS0m4MPmSmI-IWF-DGK4W_0Jye5CzQf9dCN6Fu5uQEQ=s64-c-rp-mo-br100", "rating": 5, "text": "The woman who helped us had SUCH good energy!! Very helpful😁👍", "date": "2024-10-05T17:44:55.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9e56d847-6e5e-4ea8-b1a9-0a906095b3fe", "author": "Tha_Duke 3000", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUD7Fxuu0awAvRtS1-WDaHAgGm7NQs_OoIzNI33XIrTs1AbgpDq=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa is awesome! She helped me get my storage setup with no issues. Definitely will use them again in the future.", "date": "2024-09-30T20:47:50.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "1334efe2-bd8d-4048-9466-7855c9f1aede", "author": "PuroFuego Digital", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4JgwYnQcfq_w41uZR6Wmsv7u1_DKKW16st0o8d6hG6UGLlE_4=s64-c-rp-mo-br100", "rating": 5, "text": "The property manager Lisa, was seemingly professional and definitely pleasant in her demeanor. She was confronted with a situation where as there were several customers needing assistance, and unfortunately she was working alone. However, with the aforementioned professionalism and pleasant demeanor, she was able to service and satisfy us all. Great job!!!", "date": "2024-09-27T17:26:05.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "234bc2b4-4022-42d6-ab13-8a6f5d520800", "author": "Valissa Thrower", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1w16cqLXZnwkQPThdGVm1SvRnlvvW0fe8S8gXIPQZ4CmTa24P=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I cannot express enough how grateful I am for the exceptional service we received from Lisa today!From the moment we arrived, she went above and beyond to ensure our experience was smooth and stress-free.Lisa,was incredibly knowledgeable and helped us find the perfect storage unit for our needs. She took the time to answer all our questions and guided us through the process with professionalism and a friendly demeanor. It was clear that she genuinely cared about our satisfaction.I would highly recommend Metro Self Storage to anyone in need of storage solutions, and I can't thank Lisa enough for her assistance today. Thank you again!!", "date": "2024-09-21T19:00:12.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "66249a39-5ede-4182-a3d1-adb58fe6fb0c", "author": "Tynica Sharpe", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYxL9_bWq6E3K2MnXu87GiXfpbl3cLd2B8DeqNAwiZ6Pnn1c0=s64-c-rp-mo-br100", "rating": 5, "text": "Best Customer Service Experience. Very friendly and professional.", "date": "2024-09-13T14:17:40.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "f14f4f51-8037-4cba-a00d-d8e9cda4fb0c", "author": "Veronica Nelson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLaOZhKtz1IvtjySWaknNjyjSe-fvIO7wIV5_oGuh8K3YGg=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa was very friendly and had great customer service and the process was fast", "date": "2024-09-10T20:16:10.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "7645e421-a322-4b1c-b723-4d73b71ce284", "author": "Kenneth Sims", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtUjXEh7tAfbVZh4SJ0q9KwW4Ob6RKyQJikfQxErvfwnEJ-uRd=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Lisa did a fantastic job! I highly recommend her and this place!", "date": "2024-09-07T17:36:08.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "cdcdd702-c977-4040-9bb0-e61dc3228cbe", "author": "Sabrina. “yallknowazariyah”", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUE_FBoDSyufumPXRa1pvjjEc8y1nGR0N9THyaZeCqyTnTI07w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Lisa was amazing! Super kind super helpful, definitely would recommend.", "date": "2024-09-06T14:26:24.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "473732e6-6a6e-4468-a10a-121d91c0f1d1", "author": "Anita Martinez", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVh5sWXwUx-bC89fE8sC5ftHKeS-InCQRLuYLeYAEU3Cf0N6fa9_Q=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2024-08-31T12:36:49.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "79356735-db79-40b8-a6e2-31c4abb52eb4", "author": "tierra armbrester", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLDSVES7BpEqGLq25J-KJM7lbhE6f6AQTRQrN0Hj5tyk_TEjdf=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa the manager here is so helpful and friendly. She is very people and work oriented she knows her job like the back of her hand. She leaves no stone unturned. Before you leave she will make sure that you know all the in and out and I ensure you she will have you feeling like you just won the lottery once you leave. 😊 she makes you feel like family.", "date": "2024-08-23T20:15:12.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "d7f26b80-61a3-4270-a6dc-9e29b7578fdf", "author": "Tawana Salley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVkANGOh7svoi7CW-nFlWC_U_eyeI7rP8r_S--9hBdmgf1Oz8sK=s64-c-rp-mo-br100", "rating": 5, "text": "The clerk was very professional, the move in was quick and easy. I recommend this storage place all day.", "date": "2024-08-23T16:08:40.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e274d991-d73a-4329-a130-1ed0ee03824d", "author": "Amanda Cothern", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJsnvQ2Fpe5Gfmyblf4392X7xjsHSS-7ERmXomlANAc0IGkcC04=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa was amazing! Super friendly and knowledgeable showed me the unit I wanted to look at and I booked it and was out within 15 minutes. Great rates too compared to the competition in the area!", "date": "2024-08-22T17:00:59.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "97fab744-ec37-4007-bff7-2d858363e3a4", "author": "Erica Young", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSI3p-lZ1cahQ8N7Y7eVVF_uMbqeIFXzGShoVuc5uo2gQ_WbA=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa is absolutely amazing when I tell yall they could not of picked a better manager for this location I absolutely mean it she is kind pleasant to be around and strives to be exceptional I love that for this location! She is always helping and doing her job amazingly I didn’t stay bc of the storage I stayed bc of her! Me and my family truly truly appreciate someone like you best wishes to you!", "date": "2024-08-21T20:32:32.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "a0f8cba6-0e67-4b53-bd6a-fe5f195d7c94", "author": "Renee Mckinney", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK11kB7Y-MXUKCLwqOFTrWsLM38u3xpCi31U3D4HOL0C1unbw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2024-08-21T20:01:52.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "7083035d-ec6c-45b8-bc94-cd34d23fdc62", "author": "Rodricus Parks", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfdVbjESll77o4n6gIyUxGYzTfWTVMbT7zw7oFNJgXGkbxTg=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa has the best customer service compared to the other places I recently visited. She was very thorough and patient with a kind attitude. I would refer this place to anyone who needs storage information because she goes above and beyond to make sure each customer is satisfied. It’s been verified!!", "date": "2024-08-21T19:25:27.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e91e9c96-890d-4446-8e82-68b52ac03f3a", "author": "Jennifer Vick", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjvPM15XNyzBCdvajaXW1Y6S7B0RpZ7c4xB8xlCM9MQa1FNg=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa was excellent she was on break and still helped us I will definitely recommend metro self storage to everyone", "date": "2024-08-21T19:19:01.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "2e064c78-055d-49d1-a1b9-ffc871eeff20", "author": "Ryan Grizzle", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXazoSJcAo7P4U2zjaZ_kxIQH2uazXeUYr3fDTQOEKlZFLKjyL4=s64-c-rp-mo-br100", "rating": 5, "text": "**Exceptional Service Beyond Expectations – A Shining Star at Metro Storage**\n\nI cannot praise Me’Lisa at Metro Storage enough! From the moment I stepped through the doors, I was treated to a level of service that far exceeded anything I could have anticipated. Me'Lisa is a true gem—her warm and welcoming demeanor immediately put me at ease, and her unparalleled expertise made the entire process a breeze.\n\nMe’Lisa went above and beyond, meticulously explaining every detail, ensuring that I fully understood all my options, and patiently guiding me to the ideal storage solution. Her dedication to providing top-notch customer service is truly unmatched. Every question I had, no matter how small, was met with a thoughtful and thorough response. She made what could have been a daunting task feel effortless and even enjoyable.\n\nHer professionalism, coupled with her genuine kindness, transformed a routine transaction into an extraordinary experience. It’s rare to encounter someone who is not only highly skilled in their role but also genuinely cares about the well-being and satisfaction of their customers. Me'Lisa embodies these qualities in every interaction.\n\nIf you are considering Metro Storage, look no further—Me’Lisa is the reason you will not only choose this location but will walk away knowing you made the best decision. Her service is nothing short of stellar, and she is truly a shining example of excellence. Metro Storage is fortunate to have her, and so are the customers she so passionately serves!", "date": "2024-08-08T19:50:40.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "70f3fc2d-01d3-4c4c-bb35-527b391b389d", "author": "Steven Colbert", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJjmTBQhi9lqwrzBVZhNy716u2IkBwsbdcc44FUHJ03zMKkk7c=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa was extremely helpful, I have never received such wonderful customer service in my life. If there were a rating for me to do 10 stars then I would. Lisa has been the best part about through the entire process. 10/10", "date": "2024-08-08T19:46:54.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "238a2b80-556b-4bf8-9009-1ccdf941969a", "author": "Linda Echols", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbQpcqpuR7ElW6NRT4pRv86ntxkth2rUbOw1HhyUhVWttcKA=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa was was very knowledgeable about the operation of Metro storage, she was very professional and went above and beyond to get me what I needed I would recommend Metro to anyone she was amazing.", "date": "2024-08-05T16:43:19.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "d20808e3-1b77-4d84-a020-4d4705ba81e2", "author": "Victor Ejiwale", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLklVfcZ0oyGm3kGHUAB_ip4k3He4ucwBiG40tYDqrJ8jRJ=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa the manager was great and helped us out. Was very patient and gave us useful tips for the storage.", "date": "2024-08-03T15:48:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Lisa is great! Thank you for the kind words Victor! Feel free to reach out to us if you need anything. Have a wonderful day!", "replyDate": "2025-06-29T19:20:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "ba67d5b0-a2fa-448a-b092-482d80deb6ca", "author": "Lawrence lorenzo Brown", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJyK_vjlouXMHwGLa47EFAQBsy6EiN77v8hTrCXqSFLzR0nZg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Lisa Fabolous got me in quick no problem. I needed it bad. Thank you!", "date": "2024-07-03T13:35:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Lawrence! Feel free to reach out to us if you need anything. Have a wonderful day!", "replyDate": "2025-06-29T19:20:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "6fa2fa49-21c1-49e1-9514-6da51924719c", "author": "kailee moore", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3Vyf-fn_K6PA0PEXTK0T-USsM1pv0lfYkU3StQQhkDORtiLH4=s64-c-rp-mo-br100", "rating": 5, "text": "My experience was great ! Lisa was VERY helpful !!! She showed us the sizes of different units & gave very good advice ! Thank you so much !", "date": "2024-06-21T21:29:50.000Z", "verifiedTenant": false, "featured": false, "reply": "We love to hear that! Thank you Kailee! Please don't hesitate to reach out to us if there's anything more we can do!", "replyDate": "2024-06-29T19:20:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "12365b41-3cef-4e2c-b9b2-00d7d1e259c7", "author": "Tyrell’s Paradise", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOrB2Ij5SVHsSyE0YgVe7NupIpr89vm2gcJWOutOpppUkMaEZ3=s64-c-rp-mo-br100", "rating": 5, "text": "Love the experience!! Lisa was very helpful! She showed us different units and gave great details! Thank you Lisa!", "date": "2024-06-21T21:24:28.000Z", "verifiedTenant": false, "featured": false, "reply": "We are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!", "replyDate": "2024-06-29T19:20:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c06474aa-7966-4c9a-b19b-6eba3881dbc1", "author": "Melvina English", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWgR3FIS7g1dDrmEqC4Gul-XTWU0_rb1pOMhL3Hjd0ITAxyOSY=s64-c-rp-mo-br100", "rating": 5, "text": "Me’Lisa was so kind and was very good and fast at her job! This young woman was a true pleasure….", "date": "2024-06-17T18:05:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Lisa is great! Thank you for the kind words Melvina!", "replyDate": "2024-06-29T19:20:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "5c1f1ccd-cd8a-4446-804c-65a8276794c2", "author": "Nathaniel Morris Morris", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMvlJersVdXo9vS-Of4AHlq6PvIxO5gzhS5e3dNY5nZryslQ=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa's Great!]", "date": "2024-06-10T16:53:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Lisa is great! Thank you for the kind words Nathaniel!", "replyDate": "2024-06-29T19:20:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "2ef649dc-bb7f-43fa-a275-23f3a21743ff", "author": "Kayla Lightell", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeVtxZ4STCMNvzJdX3lITzQ1jLUg7hakX5FFgsLKSpwKJHVg=s64-c-rp-mo-br100", "rating": 5, "text": "I came in to metro storage Douglasville and was greeted by Lisa she was very respectful and friendly and very professional she helped me get the best value on a storage unit I will definitely recommend her fellow friends and family .!!!", "date": "2024-06-10T16:18:02.000Z", "verifiedTenant": false, "featured": false, "reply": "Lisa is great! Thank you for the kind words and the recommendation Kayla!!", "replyDate": "2024-06-29T19:20:24.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "c6b84c3f-2c21-4b21-81b9-9814c48ec312", "author": "Keva Patton", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_IDPRZGqN0XYouTlOH14CTncBTQgnDRywVWE8v4zAkbSIuGfy=s64-c-rp-mo-br100", "rating": 5, "text": "The lady that runs the office is always very helpful. I even referred my daughter to metro storage, and she helped her out with the right size unit.", "date": "2024-06-10T16:04:35.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words and the referral Keva, we really appreciate it!!", "replyDate": "2024-06-29T19:20:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "95e35ebe-4b66-4477-b003-0fff42107eb3", "author": "Nashitah Stephen", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKaMRztb0jPlghlt25EtIbZm-2rNj0sJzPTDXvxbl4RIZo5pV_Ig=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great customer service by Lisa,So glad I chose this location,best customer service ever,need more people like her.", "date": "2024-06-01T19:07:42.000Z", "verifiedTenant": false, "featured": false, "reply": "We are glad you chose us as well!! Lisa is the best!!", "replyDate": "2024-06-29T19:20:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "a7203a42-f811-4039-8fed-729648a5eca7", "author": "Jahmeria Grant", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVheW5bx8Rq8GIkD9oxrWNuaQzAg8n7BjLL-Y2MVKq36Lod5mBs=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa was so much help! 10/10 service", "date": "2024-05-28T12:08:10.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Jahmeria, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!", "replyDate": "2024-06-29T19:20:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "f1c026d6-5881-462e-bd3a-f6f5fbc9f2fc", "author": "L E S L I E H", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1WKSg-qVWzKHlwlBSZfL8zOIGRHDtzPDOUoFVEPJ6M-LJ_gafSw=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa was outstanding, the customer service is excellent!! She helped through the whole process. She’s thorough and went above and beyond.", "date": "2024-05-25T17:12:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Lisa is outstanding! Thank you for the kind words and the wonderful review, we really appreciate it!", "replyDate": "2024-06-29T19:20:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "7cb82ed7-7604-4913-b6df-6324613f5dee", "author": "Marvina Clay", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWH6d37rVuxbN1XWguodfNk_cUEcKcbq5-L9h1t72uYVM8X3FFD5w=s64-c-rp-mo-br100", "rating": 5, "text": "Here's a rephrased version:\n\nI've had a great experience with Metro Self Storage, particularly thanks to their outstanding customer service. I've been using this location since November of last year, but my recent visit was exceptional. I met MeLisa, the manager, whose compassion and kindness really stood out. She was extremely helpful and provided clear details, leaving me very satisfied with the service.", "date": "2024-05-22T18:07:28.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for storing with us since November of last year Marvina and thank you for the kind words, we really appreciate it!!", "replyDate": "2024-06-29T19:20:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2b7ecd93-3579-46c8-8573-5c9f10ab0b3f", "author": "Tyler Teasley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZPICsba6WMu_Jlil9uK-eHavYNbTovX1qOUFWbk55V2wpsw=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa was excellent, professional and committed to get me a Good storage. Thank you", "date": "2024-05-21T18:51:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Lisa is excellent! Thank you for the kind words Tyler!", "replyDate": "2024-06-29T19:20:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "bcf9a692-c6bb-4af7-8870-e827bfaf03b7", "author": "Sadiqah-Ivy Miller", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUT8tp0AU77fVq19rb-F1RWw3e5Dot0x7RNttKP4f8J-EKb7RuI3w=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Lisa assisted me and she was wonderful! She was helpful, courteous and professional. I would definitely refer a friend!", "date": "2024-05-21T17:09:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Lisa is great! Thank you for the kind words Sadiqah! Please don't hesitate to reach out to us if there's anything more we can do!", "replyDate": "2024-06-29T19:20:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "c42ff624-798c-45fd-b93a-30defa5a7d3b", "author": "Rishara Battle", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUxM_mmv0CfvJRaVf2gEdNJAOVaNGsAQ3l5MlxCopnKGA5FvY=s64-c-rp-mo-br100", "rating": 5, "text": "Lisa M. Was amazing ! I will tell anyone to come to Metro self storage in Douglasville,Ga. Her customer service was phenomenal! She spoke very well and highly of all services. She made sure we were taken care of.", "date": "2024-05-16T17:18:55.000Z", "verifiedTenant": false, "featured": false, "reply": "Lisa is amazing! Thank you for the kind words Rishara! Feel free to reach out to us if you need anything. Have a wonderful day!", "replyDate": "2024-06-29T19:20:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "fcf186ab-da7f-476a-add7-74360ee79b88", "author": "Linda Graham", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWioyqX-_U0ds7ih9e7ItFlqI0-L1LwUaysWrmaSenPy9e_9S-F=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service. Employees very knowledgeable. They went the extra mile to serve my needs.", "date": "2024-05-14T19:01:46.000Z", "verifiedTenant": false, "featured": false, "reply": "We love to hear that! Thank you Linda! Feel free to reach out to us if you need anything, have a wonderful day!", "replyDate": "2024-06-29T19:20:24.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "e55a3da6-443d-4133-b409-aaf244fdd941", "author": "Annette Williams", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcl9lr3gCARQ4OtBgmvarnxH70aBVQwGTMISqXPEC8POXOfSbXQQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2024-05-10T18:56:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Annette, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-29T19:20:24.000Z", "tags": [], "sentiment": "positive" }, { "id": "2aeef398-5d95-4ef1-b4c6-61a7070c8258", "author": "Zack Bowen", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnCqFdacRi0NSKiG9zQTOnXaIPBnaBN_3xm0LJnNX0V_GEEX0=s64-c-rp-mo-br100", "rating": 5, "text": "Ms. Shantel was great and fast with answering questions and signing me up. Highly recommended business to use.", "date": "2024-04-11T14:51:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the kind words and the recommendation Zack! If you have any further questions, please don't hesitate to reach out!", "replyDate": "2024-06-29T19:20:26.000Z", "tags": [], "sentiment": "positive" }, { "id": "54360220-6ac4-4b51-a204-d76fe7e3f06b", "author": "Kiana Jahnay", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWo7roIkk_rWNr12yxnxuGZIaH803UIn3dPU87XSmv-RpW7OLQC=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The customer service here is great! Shantel helped me with the purchase of my storage unit. She was very informative and made me feel good about my purchase.", "date": "2024-03-25T17:16:25.000Z", "verifiedTenant": false, "featured": false, "reply": "Kiana, we are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2024-06-29T19:20:26.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "26944bed-e7c4-4edf-9ebd-41e054bfc3e3", "author": "Amanda Pierce", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjNiDYFzXYkew_z_-pSzLMnR6ybhBn-xFvz2UNKQMhBVJ0cKM6=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2024-03-23T20:30:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Amanda, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-29T19:20:26.000Z", "tags": [], "sentiment": "positive" }, { "id": "76fc3688-8f39-4809-924a-2178aab539a7", "author": "Aprylla Hall", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfMX25Rt6CNrmbxWquuot2Za4wzDYUuek4aAk_PTVXsIgLXSk=s64-c-rp-mo-br100", "rating": 5, "text": "I am a buyer of defaulted storage units. I visit several facilities across the Southeast weekly. I visited Metro in Douglasville on 3/23 to pick up things from a storage unit. The manager who assisted me was friendly and helpful both on the phone and in person. I was impressed at how clean the property was. I ran self storage facilities for years and know how hard it is to keep one this neat and clean. Compared to the other facilities in the Atlanta area, this is certainly one of the ones that is better maintained than most! The lady who is the manager obviously cares about her facility, and I hope to do business there again in the future.", "date": "2024-03-23T18:19:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Aprylla!! We take pride in how clean we keep our facilities!", "replyDate": "2024-06-29T19:20:26.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "945de929-b730-469b-b9e0-cfe58f1b1ff1", "author": "Jaiquez Duncan (King Queezy)", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXX_Lic0PF3HLVZ7BYqEHWH3INPLR4vptvGnI4nTTQClThnnSxHcA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "I was greatly assisted by Shantel. Prices are cheap and the customer service is up there.", "date": "2024-02-27T21:02:13.000Z", "verifiedTenant": false, "featured": false, "reply": "Jaiquez, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!", "replyDate": "2024-06-29T19:20:26.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "29c00501-9601-4429-a5cf-af798a31803a", "author": "antoine jackson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJmnfDh6H_8EDTdRaGD5LCXAcUkxBV_5RQ0QJCN8x63HnJJJA=s64-c-rp-mo-br100", "rating": 5, "text": "Perfect , Shantel was very helpful, I would tell anyone to come here to do business!!!", "date": "2024-01-29T21:32:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Antoine, we are glad we could help! If you're ever in need of more help, please let us know!", "replyDate": "2024-06-29T19:20:26.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "abee0bbd-e00e-4f02-a804-3e8f82b5deb8", "author": "Aladin Kadiric", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1DA5QQhaFq1dX207Cbakpt_1UvMlCo7U9dEuFMHDpZ03TgAI=s64-c-rp-mo-br100", "rating": 5, "text": "Great service would definitely recommend.Darryl is very knowledgeable and professional.", "date": "2023-12-30T18:37:03.000Z", "verifiedTenant": false, "featured": false, "reply": "Darryl is great! Thank you for the kind words and the recommendation Aladin, we really appreciate it!", "replyDate": "2024-06-29T19:20:26.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "8e0bc297-fe1d-44cd-a26e-a4fa68ac6a67", "author": "Odi e", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvDdINJxwNBfq1p3Fl2yR8DwgfaGPjycOHQHlkiQw_6DlMScwbUw=s64-c-rp-mo-br100", "rating": 5, "text": "Service was great. Employee was friendly.", "date": "2023-12-13T17:17:33.000Z", "verifiedTenant": false, "featured": false, "reply": "We love to hear that! Thank you so much Odi!", "replyDate": "2024-06-29T19:20:26.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "446e58f2-08e4-4531-afc1-a3e89cabf599", "author": "caleb cruz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL84Vrd3R2x0ABxLRNk-XiE0kv8m7c8aN_N5Y8kWbhbeKHwCw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-11-18T21:22:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Caleb, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-29T19:20:26.000Z", "tags": [], "sentiment": "positive" }, { "id": "76bbd7f4-7f1d-428b-aa0c-119bed417d76", "author": "Lisa Curinton", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkNkZFEigMtWlXr3pa3m0fxq48oUu4dbBIyRWG2B_EE-PcEw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-11-18T20:11:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Lisa, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-29T19:20:26.000Z", "tags": [], "sentiment": "positive" }, { "id": "8e5c0c43-2203-4369-a7a3-79c1d45c7552", "author": "Chris Bradley", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVu890OUvbYQnDy-GeFGDpQiTIU-gfjp-r7PXqGBsjnWKuOig_gBg=s64-c-rp-mo-br100", "rating": 5, "text": "Always a pleasant experience dealing with you guys! Thank you!", "date": "2023-11-17T22:54:46.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Chris, we really appreciate it!", "replyDate": "2024-06-29T19:20:26.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "43d11a2f-5b6e-4a12-b00e-a5d227daeb78", "author": "Melinda Moody", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwNXqobYy1JxEXO1c0UweZriLRry5bHL3QLAGPG4VAGmCyvQ=s64-c-rp-mo-br100", "rating": 5, "text": "Great customer service!", "date": "2023-11-16T22:33:34.000Z", "verifiedTenant": false, "featured": false, "reply": "We love to hear that! Thank you Melinda!", "replyDate": "2024-06-29T19:20:26.000Z", "tags": [], "sentiment": "positive" }, { "id": "407f92ab-38c9-42b1-8e7c-b2a74c6ec2bc", "author": "Lashonda Johnson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-PUMJ3PukKlRdiwzVE-EQOzs95X3KXUIIaYG7_zoYEGt_Zg=s64-c-rp-mo-br100", "rating": 4, "text": "Staff iwas very professional and helpful. The units are well maintained and clean with easy, safe access. The only reason why I didn't give 5 stars is due to the price increase other than that give Metro Storage a try!", "date": "2023-09-30T18:54:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for storing with us Lashonda and thank you for the kind words, we really appreciate it!", "replyDate": "2024-06-29T19:20:26.000Z", "tags": [ "cleanliness", "staff", "price", "access", "security" ], "sentiment": "positive" }, { "id": "a9aaa295-62e0-4cc1-9f75-e78292351fb1", "author": "Kevin Jackson Sr.", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRRM7qwicVUkcCB4410O624HkJBe7PWMQMc4M3Btn8toz4Aw=s64-c-rp-mo-br100", "rating": 5, "text": "Darryl was very helpful and knowledgeable he gave me exactly what I needed and I appreciate all this patience", "date": "2023-08-28T15:12:09.000Z", "verifiedTenant": false, "featured": false, "reply": "Kevin, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!", "replyDate": "2024-06-29T19:20:26.000Z", "tags": [ "staff", "access" ], "sentiment": "positive" }, { "id": "446aef89-d034-46a8-b746-99594f6333a6", "author": "Laken Kei", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyvrNhEfZvtXEXbx2O7F-TMBGFbNs4phqamq5W2Jux7ntcqQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The customer service is always good there. The manager is very knowledgeable and courteous. The facility is clean and well maintained. I would highly recommend this storage facility for all your storage needs.", "date": "2023-08-24T19:42:42.000Z", "verifiedTenant": false, "featured": false, "reply": "What an incredible review! Thank you so much Laken, we really appreciate it! Feel free to reach out to us if you need anything. Have a wonderful day!", "replyDate": "2023-06-29T19:20:26.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "75daf3f5-e692-4635-9343-600cb4c17341", "author": "Crystal Harris", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvaJAKyA8WGYEHYaEu4IjNPYBUVaG5elvyik7IhY0xbk2GBw=s64-c-rp-mo-br100", "rating": 5, "text": "Great experience!!! Chris was really hands on and patient!! Highly recommended", "date": "2023-08-21T14:55:12.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Crystal! We love to hear that! Feel free to reach out to us if you need anything. Have a wonderful day!", "replyDate": "2024-06-29T19:20:26.000Z", "tags": [], "sentiment": "positive" }, { "id": "d8f596ea-a087-4dc2-b532-723a1ec7a0f6", "author": "Wendell Bullock", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnq9a_FVUoGaN5HFdoCoCMGrOcjw66NrMJzUihRUNUaCKeLw=s64-c-rp-mo-br100", "rating": 5, "text": "Safe and clean well kept storage space", "date": "2023-08-12T15:50:36.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Wendell! We take pride in how clean we keep our facilities!", "replyDate": "2024-06-29T19:20:26.000Z", "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "078229cd-9851-4e59-bd6a-34f51b60a57c", "author": "Shaunna Scott", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXm664IbpLd9ch4uK8dDU1U6ewXNI0kNpopLgCBRpTkRRzCaNgZ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-07-11T22:41:18.000Z", "verifiedTenant": false, "featured": false, "reply": "Shaunna, thank you for the high star rating! We hope you have a great day!", "replyDate": "2024-06-29T19:20:26.000Z", "tags": [], "sentiment": "positive" }, { "id": "5c8ba0a1-6ca1-4889-b835-f0f0e27841e8", "author": "Denise c Wicker", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXp471PN1y26E5jxJx7_Oxb3YMVKtqdTPoFjcXFFAJhgt2cdS4I=s64-c-rp-mo-br100", "rating": 5, "text": "I appreciate the fact that the storage unit is there for me and works with me to letting me know when I’m due for payment,", "date": "2023-05-10T15:08:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for storing with us Denise, we really appreciate it!", "replyDate": "2023-06-29T19:20:28.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "b0cdd2b5-213a-433c-9793-60563a888b6c", "author": "Nya Nya Couture", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqYcwlHA1OrUUlwCBMkm0ATO3eqX5TfYrdY4kfTm2mNdJMtAFE=s64-c-rp-mo-br100", "rating": 5, "text": "Chris was very polite, patient and friendly. Place was very clean!! Definitely an asset to the company!!!!", "date": "2023-04-27T19:05:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Chris is great! Thank you for the kind words, we really appreciate it!", "replyDate": "2023-06-29T19:20:28.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "755f2115-3bf8-4745-9807-60e7265578d6", "author": "not again why", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKU72NLmT2N3QBPESKFqcVtmYlh6SHPVzDfrTgPXEnSjVG4dQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-03-29T14:51:58.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-29T19:20:28.000Z", "tags": [], "sentiment": "positive" }, { "id": "90860979-0d85-421e-b648-41aa2bb34daa", "author": "Jessica Harris", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGAkRGeyuU_3s4STMQENg7mQX_jWT_-Gp68WnrpLOMbOso8w=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2023-02-18T16:02:24.000Z", "verifiedTenant": false, "featured": false, "reply": "Jessica, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-29T19:20:28.000Z", "tags": [], "sentiment": "positive" }, { "id": "775da3ba-f0c7-49e7-8462-51255c611d8f", "author": "Cherry Davis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJDUZc12NKf918O1D8g668DmK4VMZY69ZyqeXLjoQLwjuFoRIn=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The attendant Chris was welcoming and friendly", "date": "2023-01-20T16:03:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Chris is awesome! Thank you for the kind words Cherry, we really appreciate it!!", "replyDate": "2023-06-29T19:20:28.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3b2f9a31-0ca9-4b27-92ac-d97f8d0f8558", "author": "Deborah Need", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUr3G-FgFNFwrogzA_PL5vEkHJ_MjjtLxqcRqewfV6GDOy9fiLS=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "The facility was clean, the guy who checked us in was friendly and professional. Everything went smoothly.", "date": "2022-12-20T16:05:19.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you Deborah! We take pride in how clean we keep our facilities!", "replyDate": "2023-06-29T19:20:28.000Z", "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "b81c1098-0976-467b-9e03-4fdb3a947b6e", "author": "James G", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsu22L3DRx-XQLAF0XwSwVWdFuk6JIa-S6DYULnUJG483ACg=s64-c-rp-mo-br100", "rating": 4, "text": "", "date": "2022-10-11T15:38:01.000Z", "verifiedTenant": false, "featured": false, "reply": "James, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-29T19:20:28.000Z", "tags": [], "sentiment": "positive" }, { "id": "53ce7219-9deb-40af-80f0-963ca516afe4", "author": "Mz Martin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEeXKleuE9TAJhicv8QmzV0twob-fX2gYVocI1rK-QIetZMQ=s64-c-rp-mo-br100", "rating": 5, "text": "Had an issue after relocating. Lost keys & called frantic to gain access to my unit. Shantel (hope that's spelled correctly) was able to assist me with no issues. Thank you", "date": "2022-09-21T17:40:48.000Z", "verifiedTenant": false, "featured": false, "reply": "Yes, you are correct, it is Shantel! Thank you for the positive review, we really appreciate it!", "replyDate": "2023-06-29T19:20:28.000Z", "tags": [ "access" ], "sentiment": "positive" }, { "id": "9382c6fd-40ed-4bdc-8d77-bff0b81cb2e2", "author": "Hewey Collier", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9ZIvMK_TfzO-aPgrD_z3q7g6wsySYPuoc0P7kxkd3MgCwmzJB=s64-c-rp-mo-br100", "rating": 5, "text": "Very nice and friendly customer rep. Satisfied with the service. Happy customer!", "date": "2022-09-12T17:06:05.000Z", "verifiedTenant": false, "featured": false, "reply": "That's what we like to hear! Thank you Hewey! Feel free to reach out to us if you need anything. Have a wonderful day!", "replyDate": "2023-06-29T19:20:28.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "381b7512-5b31-4dab-921a-e9d99cb70877", "author": "Alexandria Beharry-Frazier", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDbvmHUKugHE1td5jr11Dz_awHwUrcxiPkrok0A2w-8DcL-TEKlQ=s64-c-rp-mo-br100", "rating": 5, "text": "Our lady was amazing and the service was great and fast!! Definitely recommend", "date": "2022-08-17T15:47:47.000Z", "verifiedTenant": false, "featured": false, "reply": "Alexandria, thank you for your praise and kind comments about our team! Thanks for the recommendation, and have an amazing day!", "replyDate": "2023-06-29T19:20:28.000Z", "tags": [], "sentiment": "positive" }, { "id": "52f1460c-1089-49b2-9a75-0bc6de6c44e7", "author": "Christian Baylis", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-CTGEXC-ShLeFFrfw2PoHCcUPgrihZ5egNfgiQq_IhuJEg9O_7A=s64-c-rp-mo-br100", "rating": 5, "text": "Shantel was amazing! Loved working with her!", "date": "2022-08-17T15:47:22.000Z", "verifiedTenant": false, "featured": false, "reply": "Shantel is amazing! Thank you for the kind words Christian!", "replyDate": "2023-06-29T19:20:28.000Z", "tags": [], "sentiment": "positive" }, { "id": "c09bec07-c396-48c4-b750-5684706bebf9", "author": "Devontay LUcas", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTxYJVW2Mpl8mvvcs2qKXDRNpBE8cqOCsjxE4I18BS5TwcPeA4=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-07-21T15:55:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Devontay, thank you for the high star rating! We hope you have a great day!", "replyDate": "2023-06-29T19:20:28.000Z", "tags": [], "sentiment": "positive" }, { "id": "fe8d858d-8fae-450a-996c-6146a3106224", "author": "chad schoening", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqMLP11LOQBNI657aOV41X5O2vuJ893iCpr-jYbkMP9_vV5A=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Pretty decent storage facility. Seems well maintained and security is good. Storing long term in a large unit. They were one of the few places in town where I could find a 30x10 unit available.\nSide note: I have had several occasions where I needed to speak with the manger on duty, went by during normal business hours, and the storefront was locked with a sign saying that the manager was out in the facility and would be back at a certain time. On one of those occasions I had to return to the store 3 more times before anyone was in the store. Much later than the stated time.", "date": "2022-07-14T19:39:20.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Chad, thank you so much for your high rating! We hope to be of service to you again in the future. \rBest wishes, \rMetro Self Storage", "replyDate": "2022-06-29T19:20:28.000Z", "tags": [ "staff", "access", "security" ], "sentiment": "positive" }, { "id": "3234aca4-9984-49b3-8e8d-220d0be4d99a", "author": "Krista Hart", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzgWS_KweGMAEXw9QqBeeER61zTVJIIbJWLlPGJj1d3BuNC8oNJw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "She is very polite and respectful", "date": "2022-04-30T15:23:59.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Krista, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!", "replyDate": "2022-06-29T19:20:28.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2bd4e950-c3a3-433a-a683-d2244c8970be", "author": "Rick Taylor", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOhqnOonXNweB8owNmGRJDzyDEWquBNjpGUqRCB1od3OXIqQ=s64-c-rp-mo-br100", "rating": 5, "text": "I want to say that your employee named Jimesha SC was exceptional and a true pleasure to do business with . She explained that she didn’t work at the Douglasville location but did an excellent job taking care of me ! I had about a two hour wait before she arrived but dealing with the lady at Austell made my wait much better , she was very nice and explained that someone would be arriving soon .\nGreat team work and a good outcome .", "date": "2022-04-09T19:49:11.000Z", "verifiedTenant": false, "featured": false, "reply": "Jimesha is great! Thank you for choosing to store with us Rick, we really appreciate it!", "replyDate": "2022-06-29T19:20:28.000Z", "tags": [ "staff", "price" ], "sentiment": "positive" }, { "id": "09b4243d-0e78-4d17-b8e8-86106a5d7a1f", "author": "Nikki F", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWKU7cll8S79RqoCqgMJ1EmXXOSOw4XCJVfVFaTjKdp2dG9Pc_K=s64-c-rp-mo-br100", "rating": 5, "text": "Chris was very helpful, informative and professional. Chris was awesome.", "date": "2022-02-25T14:57:52.000Z", "verifiedTenant": false, "featured": false, "reply": "Chris is awesome! Thank you Nikki for the kind words!", "replyDate": "2022-06-29T19:20:28.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "2d39e259-ae7f-4da7-ba8e-6e437171034d", "author": "Randy Smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJi57YQuq7SiX4L_LBkzq6LKTOCVA0Eh2s5KHlEaUTiX5tUjQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2022-02-16T14:19:56.000Z", "verifiedTenant": false, "featured": false, "reply": "Randy, thank you for the high star rating! We hope you have a great day!", "replyDate": "2022-06-29T19:20:28.000Z", "tags": [], "sentiment": "positive" }, { "id": "7cdfd46c-5c38-47d7-b883-7a0fb898c084", "author": "Karen Gilmore", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJH7AR_9_a97kxddn9-GMNG2IgVKtS6FmOYW62mROucFPVPVQ=s64-c-rp-mo-br100", "rating": 5, "text": "Chris offer me great customer service. And had a great price on my storage unit.", "date": "2021-11-13T13:46:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Karen, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day!", "replyDate": "2022-06-29T19:20:29.000Z", "tags": [ "price" ], "sentiment": "positive" }, { "id": "cec88b8f-1fc4-49d0-a51b-2c994894793d", "author": "Angela Mata", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIT1fA2sQKZNHS7aA8WFTgEfFO57CMDg01TGkMnoD6WBk8XiA=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2021-08-03T22:27:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Angela, thank you for the high star rating! We hope you have a great day!", "replyDate": "2022-06-29T19:20:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "ccd46d9b-627e-40ed-a887-0a18184207b5", "author": "Andy Petruccelli", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-dfgavmlWVc5SXFht44TjA__W18Y2dcasG1iNQM-D0qpaUQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very good service and Shantel was great.", "date": "2021-07-13T16:30:40.000Z", "verifiedTenant": false, "featured": false, "reply": "Shantel is great! Thank you Andy!", "replyDate": "2022-06-29T19:20:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "d1df56df-12c2-402a-8429-dc42839b790c", "author": "Mae Smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL9Hn2lQ-TT6gzM3kG1NLbV6FK_xiGc84dG1_LDJeXFfZKvQw=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-06-18T18:13:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Mae, thank you for the high star rating! We hope you have a great day!", "replyDate": "2021-06-29T19:20:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "3e3f4d38-80c0-4701-89c5-237c7e022b9a", "author": "Terry Robeson", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLt8x1Rn7U00WIY031wHjDPMc9Jc6V_df8__b_Fbdbp_OjCzA=s64-c-rp-mo-br100", "rating": 4, "text": "", "date": "2021-06-04T21:48:04.000Z", "verifiedTenant": false, "featured": false, "reply": "Terry, thank you for the high star rating! We hope you have a great day!", "replyDate": "2021-06-29T19:20:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "4531db34-515b-4af4-afc9-69aa123a668d", "author": "Neal Casey", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXNDmKHUFqDr0rVFyYJDMLtjNBvfoUbCZAnomh2kxa64xfOMZLe=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-05-30T06:35:08.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Neal, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!", "replyDate": "2021-06-29T19:20:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "45ddf4f1-2dac-42a4-8eed-176009d60529", "author": "Diane Austin", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITme9N8BhVrbXrhNOwQxKVXOcx9c3NYiwXMhZW8GK86rjSYQ=s64-c-rp-mo-br100", "rating": 5, "text": "Very professional.", "date": "2021-05-26T17:23:06.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Diane, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.", "replyDate": "2021-06-29T19:20:29.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3af4caf1-b07b-4a60-888a-65e81da615c9", "author": "Weida Fuller", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIZDnL5uv_4xfaujqcQoOozJYLRcWXlrsKPuqhsjjtCvZm_OA=s64-c-rp-mo-br100", "rating": 5, "text": "Chris,\nThe facility manager assistant me and I had a great experience with my check in.\nI would recommend anyone that needs storage to go by metro storage in Dville Ga.\nHe took is time to explain to me all of the details of renting unit and checking out.\nI would definitely recommend metro storage to others if you need to store items they have pull up units drive-ins and climate control.\nThe facility was clean and they require you to wear your mask before entering the building.", "date": "2021-05-22T19:47:17.000Z", "verifiedTenant": false, "featured": false, "reply": "Weida, we're glad you had such a wonderful experience with us! Thanks for the recommendation, and have an amazing day!", "replyDate": "2021-06-29T19:20:29.000Z", "tags": [ "cleanliness", "staff", "access" ], "sentiment": "positive" }, { "id": "b29e8d81-8e02-4b20-bbc9-ea2ebcf34d5d", "author": "Alvin Quinn", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2i9309yyr_XBnUTOHuV-4olqAHgnlH-a8t9xXdnV0rjSm2cJejg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2021-04-08T22:19:16.000Z", "verifiedTenant": false, "featured": false, "reply": "Alvin, thank you for the high star rating! We hope you have a great day!", "replyDate": "2021-06-29T19:20:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "bde8adf8-ad98-4843-a6f5-b428a71be1c3", "author": "S F", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUffkzjHzxxXYo6pNnyrNU9CsiKV87XxTupupJ5MIuyELWqYASD=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2021-04-01T20:49:39.000Z", "verifiedTenant": false, "featured": false, "reply": "Shanna, thank you for the high star rating! We hope you have a great day!", "replyDate": "2021-06-29T19:20:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "db3877fc-2522-4ab3-9138-1f02ca321f39", "author": "Mark Taylor", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhVXkFyoIp7HYUFgVTYo7cPOjg0KLEgOyYbeCtm3M9QrlY-w=s64-c-rp-mo-br100", "rating": 5, "text": "Quickest and easiest for storage rental I've ever had. Thanks 👍", "date": "2021-02-07T19:28:42.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi Mark, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Metro Self Storage. We are always more than happy to assist you if anything else comes up. Take care!", "replyDate": "2021-06-29T19:20:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "d9bef42e-e5ac-4179-9e39-c3b28999b2dd", "author": "nakiya tisdale", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5QsOlDu1QIEG8RHCAGsHVtcmzyizt1qnN3WSeariEV02F9g=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-01-29T17:29:26.000Z", "verifiedTenant": false, "featured": false, "reply": "Nakiya, thank you so much for your high rating! We hope you have a great day!", "replyDate": "2021-06-29T19:20:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "d0c3178b-aac9-4d37-84ff-45df46f2f0f6", "author": "love u", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL8E7LV5F96seEUYYJawEML_0yoIxBjj6rRV6QHMb-qG4FINQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2021-01-04T21:55:45.000Z", "verifiedTenant": false, "featured": false, "reply": "Thank you so much for your high rating! We hope you have a great day!", "replyDate": "2021-06-29T19:20:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "52383ee7-dfed-42df-aa41-4f4cf68f2e2b", "author": "Ms. E", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLCmDBHRxc6_8ADHjjytuiykbeH2pO9gsxhTkBE6P-sXedAxQ=s64-c-rp-mo-br100", "rating": 5, "text": "have truly experienced some difficult times during this covid-19 pandemic but truly I can express Mr. Mark and Mr. Chris have both been God sent. From the very beginning, they always explemify exceptional customer service. The inside of the store is always neat and clean with the organized supplies and materials much needed by the customers. Also property is well kept and the units are acceptable clean when renting. I will admit that I have used a previous company before but I was sold becoming a customer of Metro Storage Douglasville. I am completely satisfied. All of my future referrals have been them. Their team is the best.\nThank you Metro Storage for all you do.\n\nEronica Copeland\nDouglasville, GA", "date": "2020-12-18T16:47:23.000Z", "verifiedTenant": false, "featured": false, "reply": "Eronica, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!", "replyDate": "2021-06-29T19:20:29.000Z", "tags": [ "cleanliness" ], "sentiment": "positive" }, { "id": "94e0c6dd-4605-4036-960c-abe5d5e4d5c3", "author": "carolyn talley", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISipizfw0C5LmGBOc8NbG7MHTfHyrNzMLoFyqiV4qfUGsSFA=s64-c-rp-mo-br100", "rating": 4, "text": "We have using this storage for years. Quite please with the attention to security, I got a call to inform me that my unit was not secured properly and could be opened easily.", "date": "2020-12-12T17:07:32.000Z", "verifiedTenant": false, "featured": false, "reply": "Carolyn, thank you for sharing your positive experience! We hope you have a great day!", "replyDate": "2021-06-29T19:20:29.000Z", "tags": [ "security" ], "sentiment": "positive" }, { "id": "e25ffd47-f54e-471f-b76e-a8be97d67afe", "author": "Terrence Woods", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGrnre0MS2ws21f7GuIsoYBjBJhEPQNU6TnW1EufHNpp-23w=s64-c-rp-mo-br100", "rating": 5, "text": "Chris gave me excellent customer service and I would recommend everybody to come see Chris.", "date": "2020-12-07T18:40:14.000Z", "verifiedTenant": false, "featured": false, "reply": "Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!", "replyDate": "2021-06-29T19:20:29.000Z", "tags": [], "sentiment": "positive" }, { "id": "abf528c8-1f99-49a1-a6e2-bcc854a24108", "author": "Wendall Silas", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJD-s91c_scYvvt6Y_v5b9U-hy9JdzfXTlVrBT9AgNEfqy=s64-c-rp-mo-br100", "rating": 5, "text": "The manager is very professional, courteous and always polite. Great srvice!!!", "date": "2020-12-05T17:37:50.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "a39bfdc9-9e49-4bc9-b3f5-d0e067ef7a5c", "author": "Darrien Washington", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWs7v_Pv1wEuAtUJQIE-xm17kYR5rXly9wu5GyAbzTvVyw4IwXZ2A=s64-c-rp-mo-br100", "rating": 4, "text": "Pricing is a bit high, but The people here are patient with you. I was helped by Mark and he definitely answered all my questions and wasn't in a rush to help me come to a resolve. I appreciate that 👍🏽", "date": "2020-12-05T16:53:14.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price", "access" ], "sentiment": "positive" }, { "id": "74c012df-0cc5-433b-9683-cb320f60da2f", "author": "Lawanda Joseph", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsv3PeNdJt_XkNRWrdVKamI6bMtjyXbD5uq53rn4M1yHvFczZE=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-12-05T16:47:42.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "d262b947-0a08-4227-ada0-2b088c97452f", "author": "Amy McClusky", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUukK8UsjqQdpc2hL-luUDVRFUZBA0Xfl250ZUDED5QAJ1HtD8G=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-11-13T16:00:34.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "39c48330-613f-44a3-8a0c-1274342ee83d", "author": "Latoya Davidson", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXdAzI53LqO8wQsrAQuaThqblo-EYEo6tnQ1xLOyTMdZw37jizK=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2020-10-18T19:57:19.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e5a1afe6-3a2b-4c73-bdc4-b8bff800eddc", "author": "Kimberly Harp", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDqLGwCJM0sJ8w_k0SOP8Huta6mLBFDf_EGaYLX-k-vZ8I-394=s64-c-rp-mo-br100", "rating": 5, "text": "The great customer service from the gentlemen who rented me the unit.", "date": "2020-08-07T08:58:50.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "e2588506-1b6a-4615-90a5-b9bf8f56f0d8", "author": "unveiled angel", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXK6ul1j8gisLgcS8Kt08X2Sni5wQ3bSNTl0ebnw0y1Zsj8huY=s64-c-rp-mo-br100", "rating": 5, "text": "Friendly employee walked me around and answered any questions I had.", "date": "2020-08-06T16:31:08.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "3ba1a95e-6547-4d3a-8ebd-374b9a91f8d4", "author": "German Morales", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1mMm_fDNrhFxeDoSZebOOP-U8p8ikUj9rLNoCCTjH_plU0Y_5=s64-c-rp-mo-br100", "rating": 5, "text": "Extremely satisfied with their services. They were there for me all the way. Thank you sooooo much for your help iam Extremely satisfied!!!!!!!", "date": "2020-07-18T02:19:04.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "ec9f294f-f9ec-434e-9177-be65da635f1c", "author": "Walter Smith", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLk1jwCT-cbkdEPHbig-KaxVP55MijerEAk9bdTROfAgmS6IA=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "", "date": "2020-06-23T14:10:53.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "4f34a3b0-184a-4b51-83dd-928285c1567e", "author": "Alicia-Nicole Harris", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJPKKke-d8g4EiU86t9op6L2TlT4571TzJ-RvE6huWwMTGcg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-06-07T16:29:54.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "50cee659-4913-45af-84a5-3ca61e80bca7", "author": "Cindy Allen", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9aqht0xwy-ma17coia3dI2HZaEVZ6p4WwOD3ueLAwUmGsVg=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-03-21T20:23:25.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "92a56462-8095-43e5-9dbc-6b5d8600426a", "author": "Martin Crispell", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUy96bBh5kz0zW8uaPQY4W3-OeogdNW8UMkNYIGDZewEzwF8V4=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-03-21T10:07:40.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "7187bea9-3384-4743-8dd0-632515898647", "author": "Lashandria Andrews", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcVNIwCPb-Mznj2ZAKKf59Q345VoeKesdJm3pa69O-8NQXOXSY=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2020-03-09T23:49:17.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "86c81ab1-9128-4840-94de-414189be9169", "author": "BOAC Group", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7zWZF-ijIMYHFTOmHn-CRZon5x9DTECgh5LC2p2IUVf1BdQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-03-06T20:06:43.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "82823a5a-acf1-4cbe-ba45-f270a35c9dd4", "author": "khutsana pugh", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdaILDTNtb-xlnGWYi3YDXRJo1rGCBv_Cyurb2wg0arsh5AQ=s64-c-rp-mo-br100", "rating": 5, "text": "I got a great rate on a 10 x 20", "date": "2020-01-20T18:19:57.000Z", "verifiedTenant": false, "featured": false, "tags": [ "price" ], "sentiment": "positive" }, { "id": "d40b8cc0-d564-4a75-ac70-d8d22a2cdd48", "author": "Beth Lutostanski", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYlyVmxKzg00a3mJlkYx7L-gvP0sf6i8qEUaUbBNOXZGimBg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very clean, wonderful and helpful personnel!", "date": "2020-01-11T23:12:39.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "4043fb02-afbe-4cfb-8e89-4e14e95bcbfe", "author": "Niki Lyons", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULt_HptDdtBoxZbVeUExEhs-IMGRbYHb2r8ZqadqgsQwcJj7FR=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2020-01-10T15:06:39.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "83d2a4ae-ae9e-485f-9923-4e279689a6ca", "author": "C M Gordon", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_XVtyDAPtAlj9UFbJA51xRB-yY0lTQdxSPSnWfLpZNK2IgPk=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Friendly staff in a great location.", "date": "2019-12-22T15:29:24.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "9c030dd7-8fe7-49f0-8284-ca2129575975", "author": "shanice frederick", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXItsOXTN8DXbcNO7B-AAYUVA5mDwfHLK405o5lF3CcG8Es1-nh=s64-c-rp-mo-br100", "rating": 5, "text": "Chris and Chirette were so helpful and informative! Awesome set of people. I will definitely recommend Metro to anyone I know that’s in need of a storage facility and will always go back if I’m in need of storage at anytime! Definitely gave me a peace of mind being so welcoming if I could give a thousand stars I would😃😃", "date": "2019-11-12T00:56:22.000Z", "verifiedTenant": false, "featured": false, "tags": [ "staff" ], "sentiment": "positive" }, { "id": "67a4b0c2-7fe2-4d3a-8bf3-d629063339ce", "author": "Jacqueline Brown", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJvm3qVhyMX--PZNrdCT0E5RHkuV2C5qvRHbbdbZhKi5J2GKw=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "They have big storage to put what ever you need in it furniture all kinds it will hold what ever you need storage space for motorcycle space you can load up and keep there until you need it don't let stay a long time always pay for storage it can become expense so just rent space you need you enjoy it may be last minute you need some where keep your funiture try storage", "date": "2019-09-25T01:17:15.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "1ebe5b94-3e8b-4967-8198-6433683173e9", "author": "Lakeisha Smith", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtTaqlKuc7nG_fX-JmdyPELgVuc-th3WjJu0mH4myYicKqi90p=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2019-08-27T16:12:36.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "9f83958f-93cc-4607-8773-8fed0fe76879", "author": "Jeffrey Musto", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTRk0TUejO66DScqNBhTK0wQF8ItVZYKusd8m9htT3utUwPFxl=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Used it for few months reasonably priced, clean , secure", "date": "2019-07-14T02:14:04.000Z", "verifiedTenant": false, "featured": false, "reply": "We appreciate your positive review about your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!", "replyDate": "2020-06-29T19:20:31.000Z", "tags": [ "cleanliness", "price", "security" ], "sentiment": "positive" }, { "id": "b1985dac-6db0-43df-8467-7050fb043c23", "author": "Desi", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXXefqD5qqXowvieRb_gzVQftHZDKVP54VNKn_GuR-DmbvNvbuRnQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2019-06-30T23:15:33.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks so much! Your positive rating means a lot to us!", "replyDate": "2020-06-29T19:20:31.000Z", "tags": [], "sentiment": "positive" }, { "id": "fbced508-4a33-46b9-9e7f-9ce09270e8bf", "author": "Linda Wade", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBMh3KFrL8633KWq9cGrH20U9kX492noQPd7WUc7Kha0QpH7MkDQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Good clean business, Chris is the manager there, and he is the nicest man, hey Chris, see you soon!!!😁", "date": "2019-06-26T02:47:01.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "a71e082b-65d2-4ed2-b3b1-d350b07f6eff", "author": "SouthernRootz", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIP8sRPseQDO3hMfvw-eGuoGtKMJHHVwtT1QpLhhZkNVvRhoQ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2019-06-15T13:39:35.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "cc3e483d-52d3-4690-a65c-673a7f230750", "author": "Shanon Wilson- Duncan", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTDWWvh_dF_JmqcgMWNmnfAapEbkxFW6GqHFzVAOSxy1B8hfAa=s64-c-rp-mo-br100", "rating": 5, "text": "Friendly staff, great units and they take care of the property meaning also your belongings like no critters or bugs😌", "date": "2019-05-30T09:49:31.000Z", "verifiedTenant": false, "featured": false, "reply": "Shanon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Metro Storage. Thank you so much again for your feedback! We hope you have a great day!", "replyDate": "2019-06-29T19:20:31.000Z", "tags": [ "staff" ], "sentiment": "positive" }, { "id": "5a52dda0-e2d3-4a9a-93a4-7f1e815d0bad", "author": "Amina Yarbrough", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWT8VWCrNfMb6PBlDNmOemkVBbN1sf2bqQBt-SKG3j5e1GghhxZ=s64-c-rp-mo-br100", "rating": 5, "text": "", "date": "2019-03-28T16:25:53.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "6f3323cd-ea01-42c2-b439-588e7d217068", "author": "Bree Ledford", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLhIIqbrpYugBEmi2XfiGXFPh1Ys9TuI6Aq4vS4NOye23hKeg=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "", "date": "2019-01-17T02:36:12.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "207fc8d0-9311-4959-ac41-c7dd7630b9b0", "author": "Joe Marmorosa", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDUJYRt5Fzx0FdTfm2xH4cmSX7jJgUWCfJwy6y2Ys7r_bSHpAKKw=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Nice, clean and friendly !", "date": "2019-01-03T06:05:41.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "083963f7-5ed9-4372-8d74-3c0ac8bd9660", "author": "Rasheed D.", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVT3l-wBfpf38aeIDb460u7UbifvSRg1TCyegUbzzsNqkHvi9E=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "Ok need better carts", "date": "2018-06-24T20:37:30.000Z", "verifiedTenant": false, "featured": false, "reply": "Thanks for your honest feedback. If you have any additional questions or needs, don't hesitate to give us a call or stop by. We are always happy to help!", "replyDate": "2018-06-29T19:20:31.000Z", "tags": [], "sentiment": "positive" }, { "id": "2ff1762a-4917-454b-96b4-0fdfa2741a6a", "author": "Len G.", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXemMrJQl56T28DUltmJNRHusaVSZr0m7TazR4QWUMIsTY5dOp1=s64-c-rp-mo-ba12-br100", "rating": 4, "text": "The facility was clean! Well organized staff! And, the unit I rented was Great! A very good experience!", "date": "2018-06-12T13:32:51.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "ca181db8-4307-45e7-95c4-dcd0da484836", "author": "Soph!a L", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJA9MRioaD5LVcdlcHbl-Kx1zIJ3hvFUaIQWFtbSVPNnioiaQ=s64-c-rp-mo-br100", "rating": 4, "text": "", "date": "2017-09-15T20:25:11.000Z", "verifiedTenant": false, "featured": false, "tags": [], "sentiment": "positive" }, { "id": "70afc3b2-c1fb-4c3c-986f-42d2ff598c0d", "author": "Lena Moore", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXB4AtTmqVQCPNKYi5eFN1VW05miAfQikUZSPbwrSEnA_3MHXBS4Q=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Very clean & Professional", "date": "2017-04-07T01:36:57.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff" ], "sentiment": "positive" }, { "id": "e5b6ef59-fc00-4f0f-85b1-805049e87f4a", "author": "Calvin Lowe", "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXiRVAZpfN5ssXYRU--xDiEw4iUz0ZPKzyOIHCSU4hS3BcaTFQ=s64-c-rp-mo-br100", "rating": 5, "text": "It was clean and safe, what more can you ask for its just storage. The people in the office seem nice enough.", "date": "2015-09-04T14:50:32.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "security" ], "sentiment": "positive" }, { "id": "c9c10f74-d8c7-4ac7-b482-640a6d6574df", "author": "Cathy C", "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPhiKLzLXvI_Vv3IYTcj2q2XV64Gy1XTq2CEaBnh-phMAvsQ=s64-c-rp-mo-ba12-br100", "rating": 5, "text": "Great move in rates. I love the fact that your rent starts when you move in. Others prorate the month and then charge you starting on the 1st. We only needed the unit for a month starting in the middle of the month, so Metro Self Storage was the most cost effective solution. The staff is very friendly and helpful. The property is neat and clean.", "date": "2014-08-23T20:45:33.000Z", "verifiedTenant": false, "featured": false, "tags": [ "cleanliness", "staff", "price" ], "sentiment": "positive" } ] }