{
"summary": {
"average": 4.9,
"total": 525,
"distribution": {
"1": 6,
"2": 0,
"3": 4,
"4": 17,
"5": 498
}
},
"reviews": [
{
"id": "385d98e9-3442-48e9-9ceb-bcab9b07531e",
"author": "Confortare Passionis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnAsUM3Ol-HZgVUET2eLoioJ2uU8x4G_VGamBX-aAL9bf9_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great storage facility, checking in and obtaining a unit was a smooth and easy process. Friendly staff, clean facility. Overall great experience. Highly recommend this storage facility if you live in the area!!",
"date": "2026-06-11T19:14:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Confortare,
Thank you for sharing your wonderful feedback! We're delighted to hear that the check-in process and obtaining a unit were smooth and easy, and that you appreciated our friendly staff and clean facility. Your recommendation means a lot to us, and we look forward to serving you again in the future.
",
"replyDate": "2026-06-15T19:20:13.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "99451bd1-2d06-4a4d-a78c-b1fa8cd8b2df",
"author": "Michele Watkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITLXTJViprpyMfn7t7S0DQAprIcxwp_tvNKdM66ABXooXJDg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Great customer service",
"date": "2026-06-10T15:54:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Michele,
Thank you for sharing your experience with us! We are thrilled to hear that you found our customer service to be great. Your feedback motivates our team to continue delivering the best service possible. We look forward to serving you again soon!
",
"replyDate": "2026-06-15T19:20:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ca8d53d9-822c-436f-adee-793277bc8ac3",
"author": "Sarah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITFLrEqrlynr0lV5iSUjiGv4yOdJ-6yewA9Nie4GDgLvDmTBxo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lisa was super helpful and I got exactly what I needed!",
"date": "2026-05-26T15:25:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sarah! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-05-29T19:20:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ea44e4c8-57dc-42da-8772-e92c2924a9d0",
"author": "Deon Ward",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjKZxSA3BdMhMtGEs20lIqPsefi0IuYZa84SWseqtq8X5MzA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My visit and experience was nothing but amazing, Lisa took great care of me and provided all the information needed 10/10",
"date": "2026-05-23T19:15:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Deon,
Thank you for sharing your wonderful experience with us. Your feedback is invaluable in helping us continue offering exceptional service. We hope you visit us again soon!
",
"replyDate": "2026-05-29T19:20:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b9afd809-e2b3-4278-8f14-d59db646b352",
"author": "Melvin Tucker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYNMS_UhLIGpZg03Qyp0oREpsUXEOv_0uqWA3dw7LoMS7mFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa is amazing and keeps the facility clean and in tip top shape! Come see her if you need a unit!",
"date": "2026-05-13T17:37:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Melvin,
Thank you for your wonderful review! Your feedback inspires us to continue delivering top-notch service. We look forward to welcoming you again soon!
",
"replyDate": "2026-05-29T19:20:13.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "f4a51ba7-1449-417f-8962-ce3cbaa2f1ad",
"author": "Elyacaph Ben YisraEL",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDri2XO8VWvIQetBfsuaiAk2rsK9u2jAXyTYIC_4ve1wjFfc8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Come here and get your storage!",
"date": "2026-05-12T20:34:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your enthusiastic review and recommendation! Your feedback is invaluable and inspires our team to continue providing excellent service. We look forward to serving you again in the future!
",
"replyDate": "2026-05-29T19:20:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2d4e4518-ea28-40a2-8990-2cc9b6adddb6",
"author": "Jamal Ingram",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKm9lsrjyGwTjaVVwlXXPaguRrBJgdnLXAgsVlSlEdrpln1Ow=s64-c-rp-mo-br100",
"rating": 5,
"text": "I would like to thank Lisa at mini storage for the excellent customer service, and handling my needs and making sure everything runs smoothly with my storage unit. Thank you",
"date": "2026-05-12T17:31:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jamal,
Thank you for your wonderful review! We're thrilled to hear that Lisa provided you with excellent customer service and ensured a smooth experience with your storage unit. We appreciate your feedback and look forward to serving you again in the future.
",
"replyDate": "2026-05-29T19:20:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b1f00fd7-19fa-494b-9a2b-889c0aa16914",
"author": "Sharon Gregg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3xPwaU9qkWatVk6-ZqHNZ2muB0Qz5WquY5_e8flScLoRo9e0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa is amazing! She got me in the space I needed at a great price! The facility is nice and clean too! Thank you so much Lisa!",
"date": "2026-05-08T18:36:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sharon,
Thank you for sharing your wonderful experience with us. Our team takes pride in maintaining a clean and welcoming environment. Your feedback is greatly appreciated and we're excited to welcome you back anytime!
",
"replyDate": "2026-05-29T19:20:13.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "015444dc-5e17-42e4-93c0-94d0362b86c6",
"author": "Javon Blye",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfWFEjgI3fJOcLeShwt_zCKSlEX0gxXj5j7n4j7fV1zBE3rQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff is Always provides great customer service and is very professional.",
"date": "2026-04-30T14:17:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Javon,
Thank you for your kind words! We're delighted to hear that our staff consistently provides great customer service and professionalism. Your feedback encourages us to maintain high standards and keep improving.
We look forward to welcoming you back soon!
",
"replyDate": "2026-05-29T19:20:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7303d11d-590c-4e8b-9038-38f905f5ba48",
"author": "Terry Steward",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWTbWVFdn5pHE9EQuDzV-JOReADCgHMfz48ioywgcgQwPyj2U4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Lisa was great amazing great service",
"date": "2026-04-28T20:01:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Terry,
Thank you for your wonderful feedback about the service you received. We are thrilled to hear that you had such a positive experience. Your input encourages us to continue delivering great service.
We look forward to your next visit!
",
"replyDate": "2026-04-29T19:20:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a2ec5fe5-bdb0-4367-82a8-1465555be136",
"author": "Bridget Cleveland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWo-9ieGhUvOMU0eKAKoTFeS1mgLyZVSk0CkzhXKNOcyI9Rw033=s64-c-rp-mo-br100",
"rating": 5,
"text": "I received great customer service and love the storage!",
"date": "2026-04-11T18:09:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bridget,
Thank you for your wonderful feedback! Your satisfaction is our priority, and your comments motivate us to maintain high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-29T19:20:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7df9c286-1aef-4dec-aea2-2f99fc06152b",
"author": "CJ King",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8luuWOYfBSz_9sI_VEGZEmo2j1nqGttpVa6f5C94pOzjhRzcoVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was excellent. As soon as I entered the facility she guided me to my unit and told me everything I needed to know. Definitely glad I made this choice of facility.",
"date": "2026-04-03T19:45:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello CJ,
Thank you for your glowing feedback! We're thrilled to hear that Lisa provided you with excellent service and helpful guidance. Your positive experience motivates us to continue delivering top-notch service. We look forward to welcoming you again soon!
",
"replyDate": "2026-04-29T19:20:13.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "8244b876-5238-4bad-965d-da8fb9777af3",
"author": "Shannon Cox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTbi0cWxk8JAxBTvwEZgjkEDGFWAs7Er5pHUd8f8y5n4vm74wbuA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lisa has great customer service! She helped me get the perfect unit! Thank you Lisa!!",
"date": "2026-04-02T20:44:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shannon,
Thank you for your wonderful feedback! We're thrilled to hear that Lisa provided you with excellent customer service and assisted you in finding the perfect storage unit. Your positive experience is very important to us and helps us continue to provide exceptional service.
We look forward to welcoming you again soon!
",
"replyDate": "2026-04-29T19:20:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d045c294-e635-4ff3-8b48-c661cbe12f90",
"author": "Ronnie Cox",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISIRd4HfnjvVQmpbKi1Qo_S2QvKNGGNxL11g49-UpPRpz_rPk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was great. She had great customer service and set up our unit super fast!",
"date": "2026-04-02T20:34:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ronnie,
Thank you for your wonderful feedback! We're thrilled to hear that Lisa provided excellent customer service and efficiently set up your storage unit. Your positive experience encourages us greatly, and we look forward to welcoming you back soon.
",
"replyDate": "2026-04-29T19:20:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "27cfe07e-6764-418c-9c86-bc98c34631d7",
"author": "Kendra Gipson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViy5dernxPFSiaKDvWsObN2BnqVcgPSgw8klPT7zFsE3-k92yx=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service and helpful",
"date": "2026-03-27T15:24:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kendra,
Thank you for your wonderful feedback! We're thrilled to hear that our customer service stood out during your visit. Your kind words inspire us to maintain our high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-29T19:20:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "470223ac-6f64-42b6-89e0-48f18d38bf5f",
"author": "Anahi Souder",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtvEwMSUnJpDOBk-hkjS1mmZDe4P4Hdjbu5QTjvurVbfGlIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-23T19:17:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-03-29T19:20:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "93e2e009-11db-46e3-b130-7e1941eb62cf",
"author": "Sabrina “Beenie” Boyd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqGPjOBab_163vqLA8B5r_tTAYtAyETstWl80ueIpZLwRbmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Receptionist was on point",
"date": "2026-03-21T19:46:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sabrina,
Thank you for your glowing review! Your feedback inspires us to maintain our high standards. We hope to see you again soon!
",
"replyDate": "2026-03-29T19:20:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "497022b9-3bd0-4ce9-a46f-38a42f87d43b",
"author": "Kanesha Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJu-yxnUtXqrDM5eko1ymPE6tIwMtHOC1U_FOhDVPtCCMwMiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was very helpful, great customer service!",
"date": "2026-03-18T21:01:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kanesha,
Thank you for your wonderful feedback about Lisa's excellent customer service. We're thrilled to know her assistance made your experience so positive. Your comments inspire us to maintain our high standards.
We look forward to welcoming you again soon!
",
"replyDate": "2026-03-29T19:20:13.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "33589a44-fccd-46f0-92de-b57a3d4a295e",
"author": "MARDIONA MARDY",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4psbWpX8edYigCgpaHE0-ijXs5hs3McFjunB9IGxaFds0UQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa is such a joy!! My mom and I came in looking for a unit. Lisa’s patience and kindness is unmatched!! Thank you so much Lisa!!!!!",
"date": "2026-03-11T21:00:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your lovely feedback about Lisa! We're delighted to hear that her patience and kindness made your experience enjoyable. Your positive words inspire us to continue providing excellent service. We hope to welcome you back again soon!
",
"replyDate": "2026-03-29T19:20:13.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "be0671f6-e00b-4277-afbf-de61739a346a",
"author": "QuaWanna Patterson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVuWcPLV_d5afQNilZE3eBpnXCYHFNXHR7fFt18Od30Pdi1Blcm=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was very pleased with My experience I received, and will be renting again in the near future.",
"date": "2026-03-06T19:57:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello QuaWanna,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you were pleased with your visit and look forward to welcoming you back soon. Your feedback is invaluable in helping us maintain high standards.
Warm regards,
",
"replyDate": "2026-03-29T19:20:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1aa0bdb8-04f5-4842-a01d-26bad21a8bbd",
"author": "Ashley Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW6rlccm_etG4b60LDQqwR4c0m3uYZAGszBCsolAwZ71LuO9c6RbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-06T15:09:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-03-29T19:20:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9664a4ee-9e2b-4dca-98f3-fc50c3ced51a",
"author": "Anika Howard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-98DwsRrNnva7Ah9NwNGBJ7XOcrV7FXjBiytTlQoJcTfvFV4_iA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-28T16:32:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-03-29T19:20:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0d675165-b495-4c52-a345-bbcf286d38f4",
"author": "Cornell Formbly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfwSEo-c2G4b6OlJW7ARPrL8Ph4xi_gY8Ad-eFaCrLooFO2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-14T17:44:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-02-28T19:20:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "56aa39f9-ac47-4824-8d9e-785ee218b3fb",
"author": "Laron Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIX_FhWV1TrhqeaoIROEd913-JokipGAv4DPnYKUvy8qR4EpQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Service Was Wonderful And Great. Best Storage Unit Facility I've Been To. Quick And Easy Process",
"date": "2026-02-12T22:16:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Laron, thanks for reviewing Mini Mall Storage in Rex! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2026-02-28T19:20:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "38ca7dc5-7c47-4efb-8ec1-57264c64b9da",
"author": "Gail Woods",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLw78g84K73ahjfClsB36mMD1XsKl6gS8mTOdCADAqzQUpqqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa is a great person",
"date": "2026-02-10T16:24:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Gail! Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2026-02-28T19:20:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "56796b83-591f-4318-9dd7-62d180640d1a",
"author": "Checobia Glass",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXy6aPKCsw58PwB49w5XhJ77_HxO-rt6zOLume5McsRKRd4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shantel displayed geat customer service!!!",
"date": "2026-01-21T20:25:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-01-29T19:20:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8e08f609-dfe6-48cb-847d-8ca058774b9f",
"author": "Paul Griffis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJri02aLmuhDJDnMdaLaAYjJ9aG4nBR7emIy1poeyMjVfrt=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was excellent. She was patient and helpful during my needs at this stressful time. It was nice to have a calm in this situation. Thanks Lisa!!",
"date": "2026-01-20T15:10:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Paul, thank you for your feedback. We're happy to know that you've had a great experience with us at Mini Mall Storage and look forward to your next visit!",
"replyDate": "2026-01-29T19:20:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6373cc55-d87d-4936-aa02-fb1aa4de940e",
"author": "Naykeya Best",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLA5BkYt2vB1bFaTRiTSVJZQ6e4NHJZYGslqaQFToToJQ2VaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shantel was amazing. She explained everything clearly. The process was quick.",
"date": "2026-01-07T22:25:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Don't hesitate to reach out to our office if you ever need anything!",
"replyDate": "2026-01-29T19:20:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "766b0173-58f6-4181-9b36-049016a8d8be",
"author": "Raequel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTlZWIefChbJaL-8AAN4l8vdhRBp_vOMcPbRV5vYHj0ucZww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa is always so very helpful and friendly. The customer service is top notch. You won’t get better service anywhere else I highly recommend!",
"date": "2026-01-02T14:56:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Raequel! Lisa is excellent! If you're ever in need of more help, please let us know!",
"replyDate": "2024-06-29T19:20:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3c1d4dd3-0549-492a-aa8c-381caeb5c10f",
"author": "James O'Neal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNW4laAH0RbIe4lFrj2DBg5cLpbP_66jac_-vxkwBOKdANlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa has excellent customer service and was very helpful throughout the entire process.",
"date": "2025-12-22T16:59:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello James, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit!",
"replyDate": "2025-12-29T19:20:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6cc12d92-045a-4e97-9494-da62b59cbb79",
"author": "kineta larkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVDsUEQ-fkqVXea9wanTHNVECsgGlKb7fgY7OiI2fh9NrQmoD8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Service answered all my questions Thanks",
"date": "2025-12-06T14:57:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kineta thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-12-29T19:20:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "08413e82-21e6-43e2-9cb9-56b0f715aeb7",
"author": "Cierra Norwood",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLDq4ijGWvIvA-M3wcLiF4wZHk_eWKgDZKALpJJ1X85cXLNOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was awesome! very quick and easy process. This is my 2nd time renting out storage with them they are my 1st go too! Ronda was wonderful and knowledgeable as well.",
"date": "2025-12-03T21:11:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is awesome! Thank you for the kind words Cierra!",
"replyDate": "2024-06-29T19:20:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6a12edd2-8d7f-4d10-ad12-a4f2b320e265",
"author": "Maestravida Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLPl1Cm9hAermOzsBAdWsspRWzMWdEZRTcTSIoqEj25BBi=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-29T20:55:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2025-12-29T19:20:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "049f435f-ecf1-4116-931b-7fe2cac874c2",
"author": "Christine Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0_-qILYpl30XjbeZmA9dHVMeA-I_u7IXs7DkbLtu5YQGxCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-28T21:37:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-11-29T19:20:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eb6e00c3-ddd8-474c-bf89-67f1578e6d0b",
"author": "Brent Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLPaveF4rvBTw6TEZZdvoH5nvxIOkDs6ihPnrpq0tq0lPOTSjq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was so wonderful. Made my experience amazing!",
"date": "2025-11-15T17:42:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Lisa! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-11-29T19:20:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f493bb24-3850-4a96-a566-2eb31384b3d6",
"author": "It's Him",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlH_aFlq4puRMp5yJ-ZIBdDgUnFZZd_tM9Jh_ni6sv9zS9qQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-11T20:21:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-11-29T19:20:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dcd05598-49ef-47f1-ad9b-f519855752a2",
"author": "Sloan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvDfR95zX9zeIUOCC0mYLEmHfRV84vQGnOzm7V7qzJ_rbeMw=s64-c-rp-mo-br100",
"rating": 4,
"text": "Ms. Shantel and Ms. Lisa were a great help and I walked out with very pleased.",
"date": "2025-11-01T15:35:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sloan, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2025-11-29T19:20:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "97f40fc8-cb1a-4a2a-a0bc-fbd533233678",
"author": "Skyla Evans",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjEWbDe4fqkpXlMlUq9h_kS_PJIFYLtIFlTWT0EIVzLXvYzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an excellent experience today with Lisa! The unit was clean, I knew my items would be secure, and easy to access whenever I needed. Lisa was friendly, professional, and quick to respond to any questions I had. She went above and beyond to make the whole process smooth and stress-free. I felt confident that my belongings were safe and well cared for.",
"date": "2025-10-30T18:10:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Skyla! We're glad to know you had a great experience. Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-11-29T19:20:14.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "be2c8c9e-873e-40fd-9bc2-de29183beb7f",
"author": "Braderick Floyd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0pmw2dQVM89Z6Qn8Hg8tvr5HR_WcIF8kmMdOOJ40mmNreyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a wonderful experience with this company, the customer service was excellent, Lisa was very professional, patient, and clearly knowledgeable, she took the time to answer all our questions. I felt confident and well informed. I recommend them to others.",
"date": "2025-10-25T16:14:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Braderick, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-10-29T19:20:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dbcedcb1-7465-4f43-8253-e28e7e1dfafa",
"author": "almighty looney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLRjT48TNOxvns6fT95Dag3RlrpkeEMxfgNeqB-WOCB01tPyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shantel was very professional and provided excellent customer service. She did an awesome job explaining and showing me the process of how things work…great job!",
"date": "2025-10-18T20:10:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-10-29T19:20:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cafd2785-f416-49e2-a824-2d5d0c715e19",
"author": "Jean Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4wDxAMykrjx-lyBEyHgomTjlWzaZ7f9nz7WPxx2NSqTvWAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was great. Very informative. Very patient with me . Walk me thru everything",
"date": "2025-10-14T14:52:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jean, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2025-10-29T19:20:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "acc800c0-9c7a-4c8d-b938-3108b364c1d5",
"author": "Tamika Wyche",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWISUDzJhYaj0tBiLzAsroJbHtzSrqLCNrlJo8YVkLMrBfYjH93=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The customer service representative Shantel that was in the building was very helpful. She gave me information on different units and the best unit for what I needed. She was very knowledgeable and very friendly.",
"date": "2025-10-13T17:12:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tamika! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-29T19:20:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f2944275-3a00-47ed-893a-a41a03bc85af",
"author": "Marie-Ange Delva",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7q-Ly72BTALWvxZfeSpeZ1XJaG9KG8xNADdHtaKlIEUKCeocC=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-10T18:32:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2025-10-29T19:20:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "30f2bd3f-ebd2-4bb0-8355-706130e9e20d",
"author": "Mary Tone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPFNI4ln11XQ7StWzUon2FccjM8wyYakYyZ3pAHOMIc_k6Qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I really appreciate the service I received today with Lisa. The staff was very helpful.\nThank you!",
"date": "2025-10-10T17:47:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mary, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2025-10-29T19:20:15.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "81ffdf36-58f4-4ece-a602-a4be25877c43",
"author": "Marlica Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKccXGijgnABUwfE2GIWoKL-oij99qWyQZfVda-fb0KQjqtUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rhonda was very helpful and polite explained everything perfect and they also have great move in deals highly recommend",
"date": "2025-10-10T15:25:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Marlica, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-10-29T19:20:15.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e9229d05-c78c-4bee-a4af-d3d90dca62ae",
"author": "Tia Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHygN5132VrhyTolox90ThcoSmZek9okNPMPkxjf7cOzrrGA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lisa and the team were great",
"date": "2025-10-09T17:22:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tia, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-10-29T19:20:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "70c8ee93-ea3a-45b6-bb04-8492c17be0c4",
"author": "Denise White-Orta",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVz-DgM-em-pgGtXI6pTcXXvivFfMumKZ3bLxrRFlKkOkAS1v0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was very efficient ms Shantel was very helpful and polite. Office and storage area was big and clean. Prices were good",
"date": "2025-10-08T20:35:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Denise, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit!",
"replyDate": "2025-10-29T19:20:15.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2bf3c4b7-618a-415c-bcaa-cc6c2cbb95b8",
"author": "Treshunta Grier",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXcVBNtzOW7ZubqdnJcbHlONNRAufN0SUEdCU_DorMNxtgX4MK1iw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms.shantel and Ms Ronda has great customer service I would love to work with them!!!",
"date": "2025-10-08T19:10:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Treshunta, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon!",
"replyDate": "2025-10-29T19:20:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "210295ad-b532-4575-806d-59d208eec588",
"author": "Yvng Gahd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX7R7zkuyCY8hkYpP8amUJMj8xRi-LxnAOyibmck41t3S1mxVKy=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lisa is super cool and straight forward ‼️🫵🏾",
"date": "2025-09-09T22:03:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words!",
"replyDate": "2025-09-29T19:20:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "468170a6-6b3c-44a8-88fa-2898c3b763cf",
"author": "Quanzerria",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQKspJoIWsLdaBEwN3YkIPGMt1bcb2QWKJ3NqYKsqjJXx9QNy1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was great and helpful with getting my grandad squared away with his storage unit.",
"date": "2025-08-23T19:38:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words!",
"replyDate": "2025-08-29T19:20:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b10e648f-227f-4f91-b460-e71a1bae6f39",
"author": "Edwina Bryant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUS13fnQuanLw_F1N-TLsm8JBSNkFbfGAb5cFJr0tH3sNQtbx0ZCA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-08-15T14:53:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Edwina, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2025-08-29T19:20:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "477e221c-5a5c-4b1a-8bed-401ed48fd1f1",
"author": "PATRICIA LINDSEY",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwUu1QWiwKZAAeBe2ulRYXWr0RObZH7mxnU3zRCT9vJrToiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The rental agent, Lisa, at Metro Self Storage made my rental process very pleasant. Lisa was very kind and professional. She went above and beyond to help me with the application process. Lisa has excellent customer service skills and makes you feel welcome to the facility. Also, the units are very nice and clean.",
"date": "2025-08-15T00:10:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words Patricia! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2025-08-29T19:20:15.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "2972427b-0ff1-46c2-ae92-e586aef597b2",
"author": "Dedreanna Stokes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSEk7Nlmq-lKWvtaWJpKrOdab-ZSFvpJ_wCp6MrWTm57EzBw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ms Lisa gives very genuine and comforting service. She’ll get you in and out quick",
"date": "2025-08-12T13:49:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words Dedreanna!",
"replyDate": "2024-06-29T19:20:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "58498fa5-5855-4bce-82c3-d47e59acff10",
"author": "Kimberly O'Neal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXq0p9cXYoBwGGlu_jTfpzZYICK818DOFcHpmvgQLxcRv57Qwmr=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have used metro storage before, but a different location. But lisa at the location in rex was wonderful.Me and my cousin was cutting up in the store and she was very helpful and the movie was very swift and seamless",
"date": "2025-08-10T15:18:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us again Kimberly, we truly appreciate it! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2025-08-29T19:20:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c3831e43-fe5b-4e64-bd46-eb5c38082ff6",
"author": "NicoleBanks Smile",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeRZZ-X3OsSMLAaDPm8LH8qMqybqvs88sgjrd6o3ZDlumZ2dCV=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-08-09T17:47:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating! We hope you have a great day!",
"replyDate": "2025-08-29T19:20:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "67f706dd-d12c-478e-a9f9-4058b0fd38f6",
"author": "Nakisha Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_P5i2F_wZ6GxkVOJzuAt3SXoJBttP5kexair9_I2yydbA4B-uKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa is Very professional and kind",
"date": "2025-08-06T17:50:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words Nakisha!",
"replyDate": "2025-08-29T19:20:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2051d2ef-0316-4861-b7df-32973505a2b0",
"author": "Kee Kee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCN8M8iOREGZh4czJSBoJRxlJlHKJS-FbW3M7rRbL7YMNeQtNHXA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had such a hard time checking in online so my husband and I went to the office to check in to make a long story short Ms. Lisa deserves a HUGE raise she checked in on us to make sure we were ok or if we needed anything. She went WAY above and beyond to meet our expectations. Her co-worker who's name i didn't get looked out for us as well we forgot our lock so he kept and eye on our unit and because we got back around closing time for them he covered the lock mechanism with his broom so that Noone could tell we didn't have our unit locked. Now for the unit I was very happy with it the cleanliness of it eased my mind I had a very bad experience with extra space storage that half of my property was destroyed by mice because they had an infestation. But not here after what I saw my concerns for pests was put to rest. Thank you again Lisa for making my family and I experience wonderful",
"date": "2025-08-02T15:20:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kee Kee, sorry for the frustrations with the online process and thank you very much for still storing with us, we really appreciate it! Ms. Lisa is amazing!! Feel free to reach out to us if you need anything, have a wonderful day!",
"replyDate": "2025-08-29T19:20:15.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "neutral"
},
{
"id": "2055fb99-2c45-47d9-97bd-950033612dfd",
"author": "Priscilla C Stewart",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBcJR2nomEvQG0YnT4K0RZfRA2__X8OkVIvHQoobNSN6aqHou5_Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I stopped by Metro Storage to get more information on getting a unit. I was met by Lisa who was very kind and pleasant. She is truly an asset to the establishment.",
"date": "2025-07-29T19:33:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words Priscilla! Great photo!",
"replyDate": "2025-08-29T19:20:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "24039712-7633-4044-8af7-6c58049273ce",
"author": "Dante Bacote",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6qiNwRqort2C16MxMSAEPMd5nN4tw0b-zAwkricb1Is5434RvvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-07T16:17:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dante, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8dbb8fbd-70c1-401e-aac1-1aa147209665",
"author": "cris reid",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInUem8eVAyPbi4dB2xV7sx_l5zs94VbH0WdwCLsH5GYsrerA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa made this process extremely easy for me. Very detailed and had an answer for every question!",
"date": "2025-05-27T19:54:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cris, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b1c0d465-e8db-43fb-a412-b51bf5e7ed40",
"author": "Reggie Tillman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBaNnN_iPO1ZaKftWiLuefvonyb91F3yI7jLyi7WlvpyQMDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Would recommend anyone seeking storage to please come and see Shantel she will definitely take care of you.",
"date": "2025-05-21T21:37:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words and the recommendation Reggie, we really appreciate it!!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e618e25b-0c0a-4ad4-8997-1bb01aed73f2",
"author": "A M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL1ONAyALfSHkjUd-0WjYymwW6mslK8UzWfhEycMjnrbz0Ttg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was excellent. She assisted me in ensuring I had the best possible unit fir my needs at an affordable rate. She was very patient and professional.",
"date": "2025-04-26T14:24:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is excellent! Thank you for the kind words and the wonderful review, we really appreciate it!!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8678fd4a-2480-4964-bac4-17dd1589c342",
"author": "Veronica Hagan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSPluGnlzGSIAIcAEDzvB_Y84x5Liwsswq3vKSxXTbTrD-CX7z=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-04T14:24:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Veronica, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2d69f968-ae45-4c1b-9f61-c09b9547e212",
"author": "Gasten Warren",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6IV5ydUllsxl18uKo42-TO74sjYHPeibgFi2eitsX4guR3vjf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shantel and Lisa were amazing! Come to them with your needs and circumstance and they will be the most accommodating. I told them my situation and they found me a perfect unit and a better price in 30 minutes. Showed me different units and everything. Was a great experience. And the pricing was very very fair. Cleanest facility in miles.",
"date": "2025-03-27T20:49:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the fantastic review, Gasten! We're thrilled to hear that Shantel and Lisa were able to help you find the perfect unit and offer a great price. It's always our goal to provide excellent service and make the process as smooth as possible. We also appreciate you noting how clean our facility is! We’ll be sure to pass along your kind words to Shantel and Lisa. Thanks again for choosing us!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "36ed9e0c-ea95-4212-87b6-200b8a59c2fa",
"author": "Vanessa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUO-149_C22m0QN6JpVVuHYXfSH57yUvOK9615eIi9WqiURh9Sd=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was amazing! Great prices and customer service!",
"date": "2025-03-22T18:25:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is amazing! Thank you for the kind words Vanessa!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "e540b594-3dff-4f3c-89e6-dc461cd87d33",
"author": "kevin deas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIDqxJ5TUcELQwnSJ2GcWZ-tapC0WLDsFRKMZlOT7tCOKekg=s64-c-rp-mo-br100",
"rating": 5,
"text": "great service",
"date": "2025-03-21T19:08:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you Kevin!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "633affa5-bfd6-4d92-9928-7f042ed4d3bf",
"author": "Eboni Jangano",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjF-CpcLIyHnHq0DahDo_gXqzRKk_tMcTdGsmfIC4_Pl8ieA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa provided friendly, and exceptional customer service, taking time to explain everything and answering all questions and very professional.",
"date": "2025-03-19T19:17:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Eboni, we are glad we could help! If you have any further questions, please don't hesitate to reach out!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "80afc4ae-c9e2-4027-a490-1ba252a7e91e",
"author": "tina burns",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQ-oHZXCXj_55v_X0x9YGD057txfSxjePcQ7W9o2kYSRYkH9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-17T19:59:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tina, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "799095ec-def6-43ee-8690-b26589936aa6",
"author": "Amira Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJtaUqiBuS-6vOP61TwpxIgS9fvKu22UKMg6jMwa3RrH5Rm0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shout out to Metro Self Storage!! Shantel was soooo sweet and super quick. She thoroughly explained everything to me and even went the extra mile to ensure my unit was in tip top shape. I will be referring friends and family here in the future.",
"date": "2025-03-08T17:50:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words and the recommendations Amira, we truly appreciate it! Feel free to reach out to us if you need anything. Have a wonderful weekend!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "258ffecb-8d43-4174-b1cb-d7079129eb97",
"author": "Erika But call me Mrs. Stroud",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWNt6gJo0GH-8RUcA8tYeTgfBfuE8P9gHw46yxWB0HhCSbxS7MgA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Shantel was amazing... explained everything and made sure I got all the things that I needed. The space is clean, staff is friendly, professional environment!",
"date": "2025-03-07T16:54:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shantel is amazing! Thank you for the kind words Erika! Have a great weekend!!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "15f9f7bb-6d56-466b-a485-3d36b8c2d929",
"author": "Nadia B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKvj4ZhsAccFTvjKnnYMOiWEl6vF9_lZEuNu_p_2cY9nKYFtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Lisa made the process seamless and smooth. Great customer service and friendly staff.",
"date": "2025-03-03T15:18:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ms. Lisa is great! Thank you for the kind words Nadia! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5bf5aea5-d86f-46fc-a3d4-49516a9e7feb",
"author": "Ren Nash",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKj9SvjamNrdV6TziCTsvSB34KFSWcztIWhh9QvBva6WwQyvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The process went very well! Lisa was extremely helpful and was able to answer my questions.",
"date": "2025-03-01T20:43:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad we could help! If you have any further questions, please don't hesitate to reach out!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "688e83f9-d1be-4cac-a732-713fad7e635b",
"author": "Happy Hour Lactation Consulting Nisha and Stephanie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgSJ4w7piMn2BVsz_oPJlTKdSsuZzWI4LChvAW-8HokbpEA30=s64-c-rp-mo-br100",
"rating": 5,
"text": "use:\n\n“Lisa at Metro Self Storage was incredibly helpful during a stressful time. I needed a storage unit quickly due to an unexpected situation with my son, but the online system wasn’t working. Lisa was patient, kind, and went above and beyond to make the process smooth and easy. Her excellent customer service made all the difference. Highly recommend!”",
"date": "2025-03-01T19:02:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much for sharing your experience! We're so glad to hear that Lisa was able to assist you during such a stressful time. Her dedication to helping customers really stands out, and we're thrilled she made the process smoother for you. We appreciate your recommendation and are here if you ever need anything else!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a32af4fe-1854-4962-b7bd-73d30452cb07",
"author": "Britni Schooler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVuiWUBXRAr_gr9tTWWoCz6BTlyvgRNmqxD1muEYl7hmF_gzm8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Property manager was amazing! Thank you",
"date": "2025-02-25T21:23:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you Britni!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3cf11bad-65d3-43c8-96a7-4ed0b3d7f374",
"author": "al reese",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbk--xkCdCHnpTctOqOF9fxq-IcSpPiP8oofhK9bJgRn6heDZvyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service very knowledgeable and took time to explain everything to... thank you Lisa for your kindness in my time of distress!!!!!",
"date": "2025-02-18T19:46:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "You're welcome Al! Feel free to reach out to us if you need anything. Have a great day!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "610973e5-399c-4be0-bd63-307400225fa8",
"author": "April Wilkes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKEOyJG-ZkaHnT7W5JjUQeA4MYy7I7Iw2fY2E2P6SR-nNDvVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m the process of moving and Lisa made my entire day less stressful. Absolutely amazing personality!!",
"date": "2025-02-17T20:39:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is amazing! Thank you for the kind words April! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2f62b4cc-d640-40ec-a506-eed5da97ae95",
"author": "Kierra Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3Ce_aP0j4yIss4y8tNf7Q4ijEwMB-HESbAAJRkJGbSegtH_0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Lisa was awesome! Very informative and helped my mother get the right storage for her move. Very friendly and efficient service!",
"date": "2025-02-17T18:50:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is awesome! Thank you for the kind words Kierra!!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "33497e29-7a3b-493f-b016-5d42d0017dd8",
"author": "ortega Jac",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIMg86zR8P9STG8BH7-WjChjlqc6udUct_u-b2ItUYMzsrmqpbW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great job! Lisa",
"date": "2025-02-08T17:58:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you!",
"replyDate": "2025-06-29T19:20:15.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fea59970-9c48-4768-97de-b1022021b515",
"author": "Cleansville Movers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUY5eLVXJ675mS-uYTwco9HMVluNdktdanvN57Dl8_3n_qe2L4L=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was very helpful and very polite. My transaction was swift which I needed. I will absolutely recommend anyone to this facility!!",
"date": "2025-02-03T20:28:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "edfcb536-1a0c-4106-baa2-65c1e80ba322",
"author": "Latonya Glenn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgAWoXgUpi2iUXZJMc6fxwnzQ2I05Yty8Ta2u1bSGKLrFaSg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I rented a storage unit online, but once I arrived to look at the unit, it was a little too small, due to they were already closed. I went back the next day and was greeted by Shantel. She was very knowledgeable and nice. She showed me a bigger unit which was very clean just like the first unit. The process did not take long at all. I would recommend Metro Self Storage to anyone. Great job, Shantel.",
"date": "2025-02-02T10:50:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your experience Latonya! We're glad to hear that Shantel was able to assist you in finding the right storage unit and that you found our facility clean and the process smooth. Customer satisfaction is our top priority, and we truly appreciate your recommendation. We'll be sure to pass along your kind words to Shantel!
If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing Metro Self Storage!",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "1b9e5e34-cf96-4070-a30d-dc729f4092c6",
"author": "Victor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvdTBWoyrFpJkF86aHFcuLMoQ95H58pKfVWiaHTOS6b2hoUdkrxQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lisa made my on-boarding experience seamless and fast! Thank you for the perfect storage unit.",
"date": "2025-01-06T22:47:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you Victor! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d71e6c28-3031-4f39-b646-9d8ea23ea12d",
"author": "Scotty Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQRcT2R0fZH52CBMeG7hKj4vctDYk_YjXrek-8dC7RiAHejs2o=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa provided super fantastic customer service and I highly recommend this Metro Self Storage Facility 🙏🏿",
"date": "2024-12-12T18:18:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is fantastic! Thank you for the kind words and the recommendation!!",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b6d3a1c9-8323-4d76-ad28-d8516717fa86",
"author": "Jasmin Farmer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeBFesbefshNlMR1Z-ddBx_LhsEtWh4sVC4wgmk2OgBR6bO5X0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Lisa was very helpful & patient with me as this was my first time getting a storage unit. Thank you.",
"date": "2024-11-15T17:16:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jasmin, we are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e34f5f57-05e7-4984-83bb-5a60ffeb87f3",
"author": "Kayla Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2zYJvi87SNPz4dP6dRIlzJXqANAo3W4lS-1OY0T3DaZmoG1cQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was a GREAT Representative! Very kind and respectful. She deserves a RAISE ! 😁",
"date": "2024-11-13T21:14:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words Kayla! 😃",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "68bdcb52-9451-49a3-bfed-e2a31fd045a9",
"author": "Jimmy Mize",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUymo7REa5APgjQ9dLV8NadHtn_b2LY1qqSB_NZ-nibEeNF1JY29g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Easy in easy out, clean , helpful",
"date": "2024-11-03T17:25:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you Jimmy! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "94f9db31-00a8-43df-808b-f8b2bcaa68df",
"author": "Damian Berry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhc9vRPIQsR00EyS8MwJFIm8R-1jYEAgS5fGy-hsh7Bwe9GQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa’s Service was 10 star …very helpful &super friendly",
"date": "2024-10-22T17:07:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "10 stars for Lisa! Thank you Damian! If you're ever in need of more help, please let us know!",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "412dac7b-b847-4cb5-be0d-21d4076149f9",
"author": "coolin with liz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8_5SfgCmc04xXMunsuqyU_9CeFh-e63-HeuwdrfL1IIRyqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa has AMAZING customer service ! even offered us a meal for the wait 😩. Lovely environment",
"date": "2024-10-07T19:37:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is amazing! Thank you for the kind words and the recommendation Liz!!",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0597247d-b77b-48fb-95d5-d8949130dc8e",
"author": "Myc Lin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDzXs9rFsOrkwpUkuNo_kCX9xtkck0IBMw4cWZph8AtnANN5IP=s64-c-rp-mo-br100",
"rating": 5,
"text": "Deal With Ms Lisa... she's great",
"date": "2024-09-19T20:41:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words!",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "523b2e11-1dc1-40e8-a257-84a6ca33c8e0",
"author": "Marcus Watts Dr.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJvdkT6X0vuzWCxTQuzvB7OrzNX4Qdkrs5SVhWEIGK6HYIYw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-08-30T19:05:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcus, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8d9b107d-3d64-4806-b7bd-f19ae0f9639e",
"author": "Abraham Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhnVzoH8u1tUeLHKGqIad8Ph7oOY4l_vkcqvT9ktjD4l9dbIQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-08-14T15:23:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Abraham, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a95366e5-dada-4252-b406-478e140f9eb7",
"author": "Clifford Ancion",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbVKoOkaH-01X8192v47hA1VaRdQNXIsR3j5dI3L2YpJOIFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-08-12T14:41:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Clifford, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4de89f8f-7264-40f0-9918-24f3de060d6d",
"author": "Leon Duehart",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3dcQ2kaZOCtvmamZEwZEVCjnlJVUQ0zUvFt5au-akeTmC8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service ever time.",
"date": "2024-08-12T00:50:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you so much Leon!",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0ad59dfa-043e-4e91-8d88-6a00a4ae9109",
"author": "Kala Nuha",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQTjHZuP3NcdwwoSkWmv_g_cNojxzxfKxYXloYF0bqxDbjGK9aKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This is a great storage space that is clean, easy to access, and the employees are helpful and kind. I only met Darryl in person and he was very sweet and to the point. Doesn’t get any better!",
"date": "2024-08-10T13:29:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, we're happy you found our staff to be so supportive during your experience here at Metro Self Storage - Rex. Please don't hesitate to reach out if there's anything additional we can do for you.",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d3ea8412-c47c-4ab8-8fdd-f79c95324a44",
"author": "Tiffany Greene",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKksg0cx6wr4YzCBl_TbsQnjmwkCbEaZJbFUM66vdtv7C19nxc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Hi my name is Tiffany Greene and I have a storage with them and let me say the service is great and spectacular. I don’t have any problems coming and going and it’s a great location. When you come thru ask for Darryl he is the Man to go to !!! Thanks you guys!!!!",
"date": "2024-08-09T18:31:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us Tiffany, we really appreciate it! Feel free to reach out to us if you need anything. Have a wonderful weekend!",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e1b3099e-7f57-41f1-b699-609953e0d714",
"author": "Fonda Gill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU78QozIGsKKEoBdRStEEhVhpi7YtfdABilfVO-P2bmL_7tsKkWpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa, the property manager was awesome! She is very friendly and knowledgeable. The promo of 1/2 for 3 months was the greatest motivator to move to Metro Self Storage. The monthly amount seems reasonable. If I experience the constant raising of rates as I did from my previous storage place, I will move again.",
"date": "2024-07-31T15:19:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a45036af-0009-41e4-bfc3-0fefb818578f",
"author": "Secoria Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWG0Zc7kiamzgz_RjfbFM4FrVXlU0BCwRbQHtjhwtlbYEJYHKE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa provided great service! She had me in and out quickly with getting all set up for a new storage unit, made sure I was aware of the date of price changes, and was even friendly towards my hyper children lol!",
"date": "2024-07-24T20:32:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words Secoria! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "75dba038-e116-4360-ac00-726210482100",
"author": "Power Hogg Headquarters",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUls34_XMu5Pi6U3ltchxkzmw_tI_rXaENfJsEk6qSbLmHYT5I=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-07-24T16:22:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating! We hope you have a great day!",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e568a48f-136c-4aff-8ed8-ce5003173f68",
"author": "Omika Glenn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWD-mRE35TShJ4LoSANfQR3wtCmxIxQUhA0ACgSX0K9QrTeWZlgvw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ms.Lisa top 5 customer service, has such a great spirit.",
"date": "2024-07-20T16:19:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words!",
"replyDate": "2025-06-29T19:20:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c9391cbb-b940-4779-a477-74a641604b9b",
"author": "Tee Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX-quEuEAZky_2vrWyFmTw1miVk242MXyqNXHfQHGIvupxRk-dF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful, informative and courteous. I appreciate your help and consideration",
"date": "2024-07-19T15:14:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "d3635661-5630-48a5-813d-732204831a95",
"author": "venon sarks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVM5cjqIrxeFv7eMFEaeXIWGl86k1M8YYznqgJLVtLI8pPXC4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fantastic job",
"date": "2024-07-15T21:19:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0829ffcb-25b2-47bd-a846-97724c51fa22",
"author": "Walter Wakefield",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUeHtNvhah6yUE6oIf3P3eSIdH63nAqkEjW7pv2c3esLUcRqVnr=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-07-11T20:35:22.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "9422ae0c-5500-4152-be2e-523d3437bfd9",
"author": "Team YayoDjs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6CBWu9865SAAQbejBfa7j44TNsyChnZW_e38zyxGK9XFQNQii=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Lisa is Top Tier on your Metro Team🥂👑💪🏽 Congratulations on your daughter’s Graduation 👩🏼🎓🏆",
"date": "2024-06-29T18:10:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "929234b9-a2d1-4cec-89bd-0882eeaada9b",
"author": "Veronica Henry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWQhNtL8IIuDgMCN4onG4hp_00hr69MIyI8KYa9wJ4LNCOByLFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa you’re the best and there’s always a smile on your when I’m entering. You’re so professional and truly a blessing. We need more people like you. Thanks for everything.",
"date": "2024-06-29T16:21:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "7d2d1d58-e52a-49da-98dd-b4fd97001ad3",
"author": "robin payne",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPkgntzLl_o-ionhK9svOfk8H_ECgd1tW8gGohHQhCi_xq_wbO=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I would like to give appreciation to Metro Self Storage for having such a great Customer Service employee Ms. Lisa. I received Excellent Customer Service from Ms. Lisa. She is definitely an asset to your company..\n\nSincerely,\n\nRobin Payne",
"date": "2024-06-29T14:43:06.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "0c052176-c76c-449d-9e9d-94feb339011e",
"author": "HANSANI DAVIS",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUa1fXQ0QZ5U4brvlfs2xggURdL1WJ5p_IcB0audua9TcUouNTt=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Lisa was amazing\nWith her service love it\nNeed more of Ms Lisa in customer service\nThank You Ms Lisa😊",
"date": "2024-06-28T20:35:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2af93b9b-7355-416a-9756-be6ecd48846e",
"author": "Marcus Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6p_dcqTdW7cMgzx8f-rflLyTlzO-xwMpqMUkcXFLkUeUPfI0D=s64-c-rp-mo-br100",
"rating": 5,
"text": "Efficient and Effective Service by Ms. Lisa",
"date": "2024-06-28T20:34:33.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "97e84770-e24f-4382-bf69-44c1956744bf",
"author": "Alize Cummings",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhewH4ZHgbh4jGvG_U7LmzbLsBjgBwdvLpm0UYt3AXM5VbqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was amazing ! Made my experience so easy and painless ! Definitely recommend you all try her out !! Very welcoming & polite.",
"date": "2024-06-28T17:23:16.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "98a0b3fe-c925-4b31-bc56-45e7ddbff483",
"author": "Anthony Richardson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwlXSwxgrLlaxP29bB4O2Fvdrn8RTtbRHoqqzJcx2noo-wtA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-06-16T15:04:21.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "fcfc4901-ae8e-4a9e-b2c7-63d5c59770c8",
"author": "Carlissia Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLamG-q1VFwY6ln3nVI0ZWKXT7HrHAs7WBMTvQHLWlba2y3SYz1=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was the best! I absolutely adore her. Her service was top tier. She had the best attitude and never made me feel uncomfortable",
"date": "2024-06-08T15:32:19.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "aa386b0f-d86a-4ae8-a112-5d9624c9549b",
"author": "Ramo Bey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV67P2tSPYZBPxPP7Jz-2cucpS8EU37N1Mv1hq2m4H6wIq3kjbpVg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lisa was great Made the process so simple and easy. Answered all our questions and gave us a tour of our unit.",
"date": "2024-06-05T21:31:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "76292f7d-fbf5-4865-8c21-f8555f4c31d6",
"author": "Alizah Luckett",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWC-gUBF5-XAo-5iZg-zdJMjGbuB_TESiSrWs-xBS7NAfodDiot=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was amazing. She showed me multiple units and allowed me to be indecisive and was pleasant the whole time. She was knowledgeable and funny. Thanks Lisa.",
"date": "2024-06-04T21:22:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1bb8dd1b-f469-4740-aebb-af7f85269e80",
"author": "Shawnette Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtnVTESRcxq7nSrKblDEz_nvAnA8gtzekLmNhgL1x0VinBoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was very helpful and informative and good with explaining everything with regards to due date , payment and everything associated with my new account",
"date": "2024-05-25T17:07:17.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2a9a6167-a5c1-4256-83d3-817d06a3cbe4",
"author": "Kristopher Mills",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2CAISiPycec6UTEl75hwYf5JBs1krQHYZguv9wg89XZhRrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa is the BEST IN THE AREA I RECOMMEND TO SEE HER THANKS 🙏🏿 ALOT",
"date": "2024-05-24T14:24:04.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4a2b8f95-c2a8-474b-afc2-ae4534b6f62f",
"author": "lakisha kinlock",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVv_v2MgE6hNe2F-4xD-Fj7kMBUKPleoKXXUlmJC9DWPGcqA5VU=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-24T00:58:31.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "b1ac8f5a-66f8-4764-99b9-bfa9a5af57ac",
"author": "Don Fuji",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITkS8fgMjkPD5-i8plFM8Ib8jVTvyLf73DvVU_H7en9mSVFTs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa is very helpful, knowledgeable, and a pleasant person to deal with. She has a very impeccable customer service skill. I give her 100 stars!!!",
"date": "2024-05-21T21:40:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "9871d251-9ff7-4be3-b725-b4fc4a5eb70c",
"author": "Latoya Lawrence",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVRrJBGUZBk_rinoak7aD9WWPDiBymTlrkssiAX5e3KyXBnlEyC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa assisted me without the rental process. She was very professional and provided me the relevant details and most cost efficient rates for the storage space that I need. I will definitely recommend others to Metro Self Storage.",
"date": "2024-05-09T21:22:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8a533e88-4f87-4b5e-99e9-0d439993907d",
"author": "J Ray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLD9IgTZ1LnskTNIMoUOR0lQfPw8_tbNdcwUXV-FkNH8RuGQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-05-07T17:56:57.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ec98dc94-02e5-4e09-9341-1765f5b4dca8",
"author": "Jaquella Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLE5t9IPO5N0beS4h2u85OsRrWTFN3BqVucl_LGZ50_yHVDNGX=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lisa was very helpful with all of my needs. My case was a little different than the norm and she went over and beyond to assist me.",
"date": "2024-05-01T16:39:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "91a25a47-a06e-4079-b365-441ba7ec6f34",
"author": "Donald Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULSSySbC3rrXW-zr8EqKDE8-ooRQWFRi60GyjGgXHsY5de2E-F=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-04-27T13:50:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Donald, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-29T19:20:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b720aec9-8c8b-4741-ab0a-28d855236f5c",
"author": "Matthew Mercier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLHH2RqA0RSH6WzSoDORtrGyNTw-VDVjUgWObnfL6ZYMpO6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was fantastic and they absolutely deserve all the five stars they get!",
"date": "2024-04-26T19:05:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is fantastic! Thank you for the kind words Matthew!!",
"replyDate": "2024-06-29T19:20:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bf968f57-8bef-4d3d-8074-ba99f34e041e",
"author": "Dominique Alexis Johnston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYd7x6Qig3prXH4ivZX_dMwB-U6FuzXUH0uh37QQ8LiQ27T1s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa gave excellent service! Was helpful and informative! Units are very clean and easy to access. Would definitely recommend",
"date": "2024-04-25T21:29:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words and thank you for the recommendation Dominique, we really appreciate it!",
"replyDate": "2024-06-29T19:20:20.000Z",
"tags": [
"cleanliness",
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "f11cd94b-b2d0-4ff3-a36f-826a703b2572",
"author": "Pd Gymmy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9VO4bowkFzL9XS3yqUVfG2d4xkPXJZg1ZWBLqJbuCJRdD8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa is a very kind and sweet young lady. Each time that I have been to Metro Self Storage, she was nothing short of amazing. This is the kind of customer service you want.",
"date": "2024-04-20T18:12:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is amazing! Thank you for the kind words!!",
"replyDate": "2024-06-29T19:20:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dad23c1b-120d-407a-8e89-402e43502969",
"author": "Marci Myrick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4QOSHNfhopyEeFUA72poBWG2EBC5pI2iz73c_amLMnpbyQRM8Uw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very professional and friendly. Such a pleasant and easy experience. Would definitely recommend. A-1 customer service. Thanks Ms. Lisa",
"date": "2024-04-13T18:29:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words and the recommendation Marci, we really appreciate it!!",
"replyDate": "2024-06-29T19:20:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "74c57ce2-ba15-450b-a0bc-6340121f0a0d",
"author": "Najiyah Hassan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMQLF6b8viBmomjE4k_DLWne8pI__fmyb37WvreQXGvRZmBM5vMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Lisa was very Helpful & Polite. I am Extremely satisfied with the services provided today ! Thanks",
"date": "2024-04-10T21:20:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you Najiyah! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2024-06-29T19:20:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "286d5606-1855-491b-afbc-836e315cbf68",
"author": "Nathaniel Lottie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmfB9afh3mF4JlAKWizOFkRBA31mvS8_kQ74LkeYy-sZ3-SvHT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ask for Lisa she was very professional and courteous with service.",
"date": "2024-03-28T19:16:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words Nathaniel!",
"replyDate": "2024-06-29T19:20:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ab884377-eb1f-4814-aec6-43fb8fb0da51",
"author": "Derrick Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIopIOon2gVA0S_lsks98GyeA2E2JtUKdM900UoYh90-9RVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-27T15:02:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Derrick, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-29T19:20:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "caece5d3-547d-4e98-8be5-2ae4b4a45321",
"author": "keyana thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3PfBn3DKX7vT1lx-YCc6bMpNVh_jJ48FPD3MZityAdJKXBxY=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lisa was very professional, friendly and accommodating! I was indecisive and she was patience and understanding.",
"date": "2024-03-26T16:28:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words Keyana!",
"replyDate": "2024-06-29T19:20:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "09bc22b3-8bb7-48ab-ab98-fa36a34a3a0d",
"author": "Shun C.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWssDLc4qELd0GTLXjo6M9vs367lQae2y7c7bCXXc5TwmbveqmV0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager Lisa is very professional and nice. She's very knowledgeable and does not mind assisting with your storage needs! I highly recommend this storage facility.",
"date": "2024-03-25T11:25:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words and the recommendation Shun, we really appreciate it!",
"replyDate": "2024-06-29T19:20:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8bdb78b0-3e2f-44ea-863a-07d4867f5c6d",
"author": "Atlanta Katt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXR7DifRhpOGE9p-Zq8flelAF2-h8LlLQJWsmBOxlFTGD9YlRH9=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The store representative was extremely helpful and very patient with me, she was so very friendly.i love Lisa, she is very friendly and helpful😍",
"date": "2024-03-24T15:02:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2023-06-29T19:20:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d93dc5f6-aa5a-4b5e-919d-2d2336ee42d0",
"author": "Ash T.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2zXgxGbtRBaYWQYrvUU_VOQrLCa8MeJ8Q7QUqyDNLeq7SCh13=s64-c-rp-mo-br100",
"rating": 5,
"text": "I don't have a unit yet but I will and soon! I'd meant to stop in for a while now and kept putting it off. But not today. I stopped in, just for a brochure or two, and Lisa stopped everything to assist me (even though I told her I would not be signing up this very moment). Lisa walked me around multiple units, went over all my options, answered questions I didn't even know I had and even gave some words of encouragement. If this is the staff before I buy a unit I can only imagine the service once I sign on.",
"date": "2024-03-22T14:48:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words Ash! If you have any further questions, please don't hesitate to reach out!",
"replyDate": "2024-06-29T19:20:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0125cfed-4cef-4de0-9a4a-e2be69e21ed8",
"author": "Amrae Education",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEBoMkcnmwI6cCTqxE4zw6e_EtCGwJNYJYp1pfo6PU_4kf16g=s64-c-rp-mo-br100",
"rating": 5,
"text": "The experience was great, and it was a quick process with Lisa. She was very pleasant and showed us different options based on the number of rooms in our home. I will recommended to friends.",
"date": "2024-03-18T21:28:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us and thank you for the recommendation, we really appreciate it!",
"replyDate": "2024-06-29T19:20:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6aae2f59-1141-462c-b687-13b49d8de455",
"author": "writer mellany",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWFFA_TlK7B0cM7wZuFwAFElF5FsneMaXiDxHqiKoGZ47xqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best customer service, very friendly 👌",
"date": "2024-03-18T21:27:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you!",
"replyDate": "2024-06-29T19:20:20.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7e14a118-c9bb-48b5-a134-082659060a2f",
"author": "Tisha Mcleod",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBis1kt5lRE5dCixP36t3bNtkLlBe1P3hil8Z_69Vouk-Efqjggg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-03-15T14:02:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tisha, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-29T19:20:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4fb2dcda-2c99-4c63-a974-a45638c9823e",
"author": "Alexis Mcd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5TSgYhgT7jG5aEvwqXKvaxo_DeKzXpzHIqoaJWAjXZBCH0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "EXCELLENCE SERVICE LISA IS THE BEST KEEP HER.",
"date": "2024-03-09T20:35:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Alexis, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Self Storage - Rex! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2024-06-29T19:20:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1bcdde70-8e63-4fad-aae9-c124540e44db",
"author": "Toya Travis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX__Iyk8t-aTDFK91FKWonnKmoe5FdcmN9iEMDMlzKdLWk43li7=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lisa is a God sent in helping me with everything I asked of her and beyond. Lisa stay the way u are because u are a wonderful person in helping customers because you never know what a customer is going through..God bless u Ms. LISA..",
"date": "2024-02-28T19:42:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Toya, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "27a57bad-1b7f-430d-93d0-51d3dcd43067",
"author": "Terrance Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8FToCtn4s85vHaRfkX2lF3VDKE1FGkKrflWG5r_2LBDScO48=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lisa was very informative and thorough throughout her explanation of the facility and services. Great job, proper customer service is everything!",
"date": "2024-02-21T20:21:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words Terrance! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2024-06-29T19:20:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b7497200-4c9a-4550-9cf3-31d53e5f7fb9",
"author": "Toni Talor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUzEFzv4BqRVPII61rSQe5QAYWvSAzhPLZ9wkGF9Pr5DlccA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-02-20T17:42:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Toni, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-29T19:20:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "514ac7b2-65f1-455b-8524-8ec38d5dfd20",
"author": "Patricia Hunt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIo9_Q9shP9yRUjlFa_dpHtk9DX3lQV3dFc46pmGyoqkTacLw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lisa is great!",
"date": "2024-02-19T18:17:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you Patricia!",
"replyDate": "2024-06-29T19:20:20.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "25821741-0cf9-42b7-bce9-d85027bc3efa",
"author": "Capone Treadwell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqjPvlpsEekdLJ4WlBWP4P3j3XNQWDB48kkq8NnL7o8MDASQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came in to view storage units because you are looking to move soon and was greeted by Lisa. She is amazing and her customer service is top notch! Also, the store and units are very clean. I will definitely be renting at this location in the future!",
"date": "2024-02-06T21:16:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is amazing! Thank you for the kind words! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "863346be-b279-41a1-b9ac-50b3ca10e677",
"author": "Laquite Green",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSN5ty6W3cleLpKmkUghKQAQj0_nGyM2FqnJisjLXNYwGM358szg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Customer Service and prices!",
"date": "2024-02-06T18:10:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you Laquite!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d5b64208-5884-48f7-b7f8-ee5b5c8e00ac",
"author": "Elijah Conway",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrhBo166ZJTb8pawjtd8LwxPmt5wLQZkv3QSWZa69KHRLO8nEC=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-30T18:26:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Elijah, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9d1861fb-9742-4183-9871-e21feffc3204",
"author": "King Quise",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUm_tmR2rG-su9XE8qBvaxzxUJsBYiUVORjzXLuiks2C7LQVLGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was absolutely amazing with quick service",
"date": "2024-01-16T16:46:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is amazing! Thank you for the kind words!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c0daf5b2-9abd-451f-912b-78c8e4a0a40f",
"author": "Alicia Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV50PryfTj6VTjG8D-19-xBI1lQAf0YFH5ObXRoDKOBjAIcxa3lQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "LISA PROVIDED EXCELLENT SEVICE",
"date": "2024-01-16T16:46:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is excellent! Thank you Alicia!!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "36fc7794-bc32-4b2d-8ff8-9451cc949f58",
"author": "Samantha Sewell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVIx4oFzWtmmJ1QEgP1FlKURdClY9zT_B6BOA3T08_vXUhw0Bxd=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-01-16T14:55:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Samantha, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8a0d6ecc-7b7e-4555-a0fe-ee5732009649",
"author": "Bob Knowles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBC3M2hIXwCFPhoSYmsjX0VIn6WnrXUPeBtCCeoIFqJcRhsLY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marcia was very helpful today. I came in to rent an additional unit.\nVery knowledgeable and helpful.",
"date": "2024-01-13T17:19:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bob, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b7aa2229-ca10-4129-93e5-0909d6c4224a",
"author": "Gerald Toussaint",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMqN60GKvN8fh84rdlc0kQxgXgnsDGpiImDqIBz3RZOmYKtVHt=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marcia was very professional and helpful",
"date": "2024-01-11T20:01:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Gerald, we are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "46a2de67-6a78-49e2-b48b-ebbc737c4dd5",
"author": "S Gilchrist",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUd88WlOT8qurv3l9Ld8Qiam_0sQciMupDbjmfxkONIAOVQjBGAMA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Came in to review units, needed help decided what size is needed for my things. Marcia helped me understand the different sizes and what may work best for me .",
"date": "2024-01-08T18:20:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b4fcd81b-a25c-4573-ad2c-a2e6dcbf4310",
"author": "Maka",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUO-ak36fxE02zOSvMNKBkoLhxrkkuk6Gjf5Lg2XkdTSnlBYXIz=s64-c-rp-mo-br100",
"rating": 5,
"text": "The ladies inside are the best an make the transition very easy, Marsia an my girl Lisa!",
"date": "2024-01-05T20:03:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Maka, thank you for your praise and kind comments about our team! Feel free to reach out to us if you need anything. Have a great weekend!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bbbfcd8b-ca94-481d-a33d-d3af8034dc84",
"author": "christopher porter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKL7FYRk8DryIjjuFT94w1Lyr2OztdmJoOlT7kfnV_mvsd6GQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marcia is outstanding. Amazing customer service with a beautiful smile",
"date": "2024-01-03T22:40:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcia is awesome! Thank you Christopher!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "68eb41f8-b586-4f45-a295-c2353b327371",
"author": "LineOfDope",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZ4AZyRXbf5GvK6D_vT7ZONlhsyW5jHaplHRIS_140vZmp6tnu=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marcia very informative .",
"date": "2024-01-03T19:28:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcia is great! Thank you!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d9bb42fe-9e26-4ada-b212-785acb512e05",
"author": "Taniya Rayford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTQHuuwwZhj7YiSpUeb7b1HBwIdyT2e7uFIJvVnOGFvaT5xg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-12-20T19:31:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Taniya, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d22e749b-ce11-437c-a745-3f20969405c6",
"author": "Sandra G. Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXONl1dXR9P_2tdwtC0nOnUbFqKqI7dS6FJ9qi_cwsg27irLZe9=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very Helpful Team! The team at Metro Self Storage in Rex GA were extremely helpful and efficient while addressing my storage needs. I was able to secure the correct unit size thanks to their assistance. The process was easy and the lease details/billing were clearly reviewed. Thank you Marcia, for all of your help.",
"date": "2023-12-13T23:40:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sandra, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "4bb84715-0eff-4f90-be76-e465593afe4c",
"author": "shae smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqVTEVSbex2FTQFvOY7DzMVUnsULtC-R4n5U6tVaQj6Zd828c=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-11-28T21:50:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shae, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c2d21287-4dec-43d5-b363-22eaf665c422",
"author": "Gloria Hines",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZJWSXCgzBPnhxQ_BF1qQCUhfmScnhtg_67f061pqKRfFFag=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa gave excellent customer service!",
"date": "2023-11-20T19:14:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you Gloria!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "00700376-7544-4855-86dd-ecd03e8a625f",
"author": "Tyler Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTAQwmF65hPkWhEFjzbA5D6w8bDxJFnF_I4O3OUB8ieGEYJmhJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marcia was great explaining everything and informative love the experience!",
"date": "2023-11-02T17:37:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcia is great! Thank you for the kind words Tyler! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5a62eb6a-cc15-464b-ba2a-cd14ed5c8ad2",
"author": "evette wright",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxHbP5PZXxSi8HS-RjaCkIVytIK0gufI773Ppzlyn6xwS2vHcDQQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am a new customer. From Marcia helping me get reservation over the phone , answering all my concerns , questions to Lisa assisting me in person , taking me around, answering my questions, making me comfortable with choosing metro I have to say they both are excellent, professional, well knowledgeable. EXCELLENT CUSTOMER SERVICE FROM THEM BOTH. Thanks to them both for there assistance. Metro is the cleanest , professional looking storage I have seen and it’s local and convenient.",
"date": "2023-11-01T17:41:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us Evette and thank you for the kind words, we really appreciate it! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "2e5c9e5f-05e7-4f5f-b16e-0a778bb75703",
"author": "Two Beautiful",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYqc9Z98bYJp-UaDYPL4wixaPjLrth8xOS5q4M5OzmqYGx9ipg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome service!\nWent by the office at the Rex location on a Saturday afternoon right before the office closed. We met Lisa and she was amazing! She provided top-notch service to us. She helped us select a lock and assisted us to our unit location. She was professional and personable and I am so grateful for her assistance.",
"date": "2023-10-29T01:52:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us and thank you for the kind words, we really appreciate it! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "028c1150-e758-4e79-880b-4fbae63f1002",
"author": "Xavier Strozier",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6KO02QMT_wcWZN1yQaAOzzhnUyfi9VIrxGAFfe9WwExC0wA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Lisa gave my family and I extremely good service was kind, had patience as well as being very intelligent when it came to budgeting.",
"date": "2023-10-28T19:21:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ms Lisa is great! Thank you for the kind words Xavier! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "55052ff8-6b2d-49f3-97c6-2f593103363c",
"author": "J Lynn De Loach",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJWZD9AlNjnX7ffYSn9yE2ozjL8yDnIB_Y1PEtZJ7jZS0jcw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Walk in customer assisted by Marcia. Polite and courteous. Good experience.",
"date": "2023-10-27T16:21:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "52048318-774c-4039-96e4-e00a8454c6f2",
"author": "S H",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQwPSmEQxPDPnufOmYNSeC_kdqtMl3D283w3GswEU3wUaIjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marcia was great to work with and very knowledgeable about the units. She was very helpful and efficient.",
"date": "2023-10-27T15:05:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you! Marcia is great! If you're ever in need of more help, please let us know!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "69a08292-03ad-45d3-8112-b87e944786c4",
"author": "Transformations For You Inc",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVFo7-lK1weNIGIvw96k3kspvFzFFttbosP4-1msaxOvXYIRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I don’t remember the young lady name on the property but she was extremely helpful, friendly, and sweet. I definitely appreciated her and our key chains",
"date": "2023-09-26T15:22:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "9eb6a148-38e0-4d63-a6b1-57dfe2d6659e",
"author": "Pernell Person",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXkWsb2aCnf3Wt1Zsms7N7KoL0mV3axEnD5GSFj24MtGlLYd_rK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms.Lisa provided great service",
"date": "2023-09-22T21:36:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you Pernell!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "edc07e3f-3824-4acc-a700-43efa84c1b82",
"author": "Dechawn Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKZK5vc0BFNlQRUxRhnnI9dUmrt50XkPQ8xFViTUJFAaKtPVecug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everything was well explained. I was able to get everything I needed handled quickly! Amazing customer service!",
"date": "2023-09-18T20:27:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you Dechawn! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28d53d41-4ed8-48ba-acd0-27b7971013e4",
"author": "Shandreka Hodo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLppclMl6slNJVTHvp0Jb7WhGJGBRRrxiRrY3_McjB08qoEAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "A great storage. The young lady at the front office was very helpful and informative",
"date": "2023-09-16T17:40:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shandreka, we are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "889dcb95-73ea-4441-ba9a-93d8820cf1a3",
"author": "Bree’s Page",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWrqR7EnAH1SHecgCdygGCWqjnarKiJQWyS7pKvdW88nbT-BT-u7Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms . Marcia was so sweet direct gave me the knowledge that I needed to feel safe to get a storage for my things . Thanks so much",
"date": "2023-09-12T15:31:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "e53007c5-eda6-49d5-a91e-ff821f702de3",
"author": "Bridget",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbaJd03AXVnklQm_GTLCns7U70XdiJI8jQoQB1yW8L85fUJI0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best service and pleasant to meet.",
"date": "2023-08-30T04:11:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We love to hear that! Thank you Bridget!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "94022475-e882-40df-a273-f55a66438cac",
"author": "Myfantastic Five",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVdXLekNBWFUiMc6_uxvxAHEolQqp5eMLxg_flheYFYYyuUkfSD6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very sweet",
"date": "2023-08-28T21:12:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the positive review! We hope you have a great day!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b7eb8774-65d2-4fa3-b2b3-496dd8acadbd",
"author": "Doyle Gilmer Jr.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUlX2u2QaKnwWjLoBzA_YBQwlTE3pxrwwThmX2Y3yS8BGkciiZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marcia is the greatest. Fast, knowledgeable and answers any questions you may have. No doubt I came to the right place",
"date": "2023-07-14T21:35:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcia is great! Thank you for the kind words and thank you for storing with us Doyle, we really appreciate it!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f3d04f1e-dd21-4777-9de1-83ce9e73a6df",
"author": "Shan E",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUsbTEypctgf3KBbetXPEKpidqbadCdtn-K21DUGUJq5GzxiO_Emg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marcia provided excellent customer service.",
"date": "2023-07-14T21:17:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcia is great! Thank you Shan!!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c713c181-d808-4939-9cc0-cfd716bd4d4a",
"author": "Nicole Edge",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItffsN04Si5iXSEqsaauvL45El0UzHhEz9ZrzwhV_Og5iqjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks for helping me today Marcia great customer service",
"date": "2023-07-05T20:49:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nicole, we are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2024-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e9a69755-db5f-4691-a468-8b5af26d5c73",
"author": "Beverly Hester",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLPoTQvsXRVGNOoOD34Kj3ykiMtNn8pXp7vA2XgdnM456TPi8QDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-06-16T01:53:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Beverly, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6f9104a7-8a1e-4305-a218-c2c14da56ada",
"author": "Roikel Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmCbg5r313nKSMQoZmn0IHHfcXf3w-FQuqc9rcOEichiEXoQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marcia assisted me today with my storage. She was pleasant, friendly and efficient. This process was easy, quick and thoroug. I would definitely recommend Metro Self storage to all.",
"date": "2023-06-06T15:22:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcia is great! Thank you for the kind words and thank you for storing with us Roikel, we really appreciate it! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2023-06-29T19:20:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "df4f0405-7e34-4f45-b296-173e5389cc96",
"author": "Marvin Mesley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUN0tWeqh2qOoQ3mva854Gzecpz6gGj0XwdBivSvfdvCInB4tM0=s64-c-rp-mo-br100",
"rating": 5,
"text": "OMG If yal need a storage that’s clean, and convenient Visit Lisa at Metro Storage in Rex. She gives 5 star service and knowledgeable about the industry tell her Marvin sent you $.",
"date": "2023-06-01T14:23:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words Marvin, we really appreciate it!",
"replyDate": "2023-06-29T19:20:21.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "332bdc7c-cd75-4b64-8f29-fff09af95a39",
"author": "Marcellus Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOxWifhGHXk7qt5kgiSmnb1tob8Yt87CsjAhzseEc85kLaDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was wonderful he’ll need more people like her highly educated and respectful",
"date": "2023-05-27T20:08:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is awesome! Thank you for the kind words Marcellus, we really appreciate it!",
"replyDate": "2023-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "95787b54-ca86-4907-8e1b-9681e287a86b",
"author": "Marcus Maultsby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7OKtu0KAbgxzwr6PKzXWV3gOu8rNDszRIviPYgyEPS0LqRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marcia was excellent, helpful, and knowledgeable. Great Job!",
"date": "2023-05-23T20:31:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Marcus, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2023-06-29T19:20:21.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "32c9c7e4-2805-4877-b3f6-29f72e3c9549",
"author": "Coby Starks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKn16Qpw49HTRcSSfxSemGuE0BDi0AkgPsiQPV9ZreBiMsiUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa gave me excellent service!!!!!!!!",
"date": "2023-05-19T21:06:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is excellent! Thank you Coby, we really appreciate it!",
"replyDate": "2023-06-29T19:20:21.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "733394e1-a446-4548-9ddf-4d95745c551f",
"author": "zeek poncho",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKrUa-WofLsW4jGNlQjb3v1nwbk5Jv-NMaTurHsyISSeJCxOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marcia provided great costumer service and was very delightful...",
"date": "2023-05-15T20:07:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcia is great! Thank you for the kind words Zeek, we really appreciate it!",
"replyDate": "2023-06-29T19:20:23.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "3b46444b-ba4e-4643-9d39-ec80b196f242",
"author": "LINDA RICHARDSON GARDNER",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6ldiM65XoyXPQqlCs4SZaVeC0glswtx6pH8UKYP8zd9YUlRo=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Marcia, was very pleasant to work with and displayed exceptional customer service. We appreciate working with people like her.",
"date": "2023-05-09T16:04:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcia is awesome! Thank you for the kind words Linda, we really appreciate it!!",
"replyDate": "2023-06-29T19:20:23.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "202349a8-b63d-470b-8d4c-18fac9c88f70",
"author": "Nelson Armour",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJwugbWF_U1Qj9iFvyXkQCJxgYuSMvg-Og5Dy9koZUybItSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly personal. Ms. Lisa was a great help",
"date": "2023-05-06T17:35:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nelson, we are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2023-06-29T19:20:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1042723e-b7c6-4171-aa99-c37789af99c3",
"author": "Skally Waggin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVQ-IPnjIrcnCbL_tgJ-u9fIh8xbd9SEfkpbaGXqwbAi32HlbV=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marcia was Very helpful nice and professional made me feel like my stuff was safe",
"date": "2023-05-03T15:33:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2023-06-29T19:20:23.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "87b575a1-10e3-4ccd-9dfd-5ee0a43a6438",
"author": "Willie Copes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWWOutFekC7mzy7sAFG0_XxmP5JPLxndZTlZo33mI5liizKs4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was very helpful!",
"date": "2023-04-29T13:09:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Willie, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2023-06-29T19:20:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d033abd2-8c66-4e10-b775-4990770fae19",
"author": "Melissa Dean",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdUuIb3HuKiRKnEOihjCv5EBUAnMiK5B5O1rWN84cyHT8mTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service! Lisa and Shantel both very pleasant",
"date": "2023-04-28T14:59:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa and Shantel are great! Thank you for the kind words Melissa, we really appreciate it!",
"replyDate": "2023-06-29T19:20:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "64d8aa4b-6fdc-4c5e-924f-7c0862aaf695",
"author": "ShirDonya Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_gMFyNqBwmvzwch0r5MKiEtZ3X6YSUYXG3blnvjsqEZZ3Lf2O1g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marcia gave me exceptional service!! She was very professional, friendly, patient, and informative. The facility is very clean and well maintained.",
"date": "2023-04-26T17:29:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcia is great! Thank you for the kind words ShirDonya, we really appreciate it!!",
"replyDate": "2023-06-29T19:20:23.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "914a2b4c-e956-4c82-a70b-6e53322980d1",
"author": "Beauty_But_Beast",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHl6JYATFiJjbN5n2s1KiWm7J59xpdWb880eSIYoWp3il2C1ze=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was very professional and helpful.. I feel comfortable and safe storing my personal items here.",
"date": "2023-04-25T21:32:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2023-06-29T19:20:23.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "b6a6fb39-1ad6-47f6-b795-3af482530795",
"author": "Darius Jones-Craven",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXLA-FcHl18G2xPUTD5MkFhc9hd2R3bweRe6qWwlL2YEbDj32U=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful and quick service Lisa did a great job helping me get situated after coming off a 15 hour trip to GA.",
"date": "2023-04-25T20:26:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words Darius, we really appreciate it!",
"replyDate": "2023-06-29T19:20:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "79e7fc78-c4e8-4ffa-8f18-fb937cfabc67",
"author": "Kyle Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZzRb0D3yWOmze1b6g4RGIapx6rYWSvHmjGr8hOWpKVLVjZgAa=s64-c-rp-mo-br100",
"rating": 5,
"text": "This facility is the best I've been to. Marcia and the other front office staff are very kind and willing to answer any and all questions I had. This location is easy to find off the highway, easy to navigate once you're inside. I highly recommend this location!",
"date": "2023-04-21T14:25:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "The best! Thank you so much Kyle! If you have any further questions, please don't hesitate to reach out!",
"replyDate": "2023-06-29T19:20:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "29807499-39ba-4ff9-8f0e-fae43ec42ec7",
"author": "Tee Smalls",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdexaz9EB8LZ5Uoi1hiKvakmszcIE-FnIXnt6DLTHDqgZOfAq-=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Wouldn't rent from any other storage facility period... This facility is clean and everything in working order. The property manager Lisa is the best,her customer service is unmatched,as well as her co workers.",
"date": "2023-04-17T17:01:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Tee! Lisa is the best! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2023-06-29T19:20:23.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e48fee40-9c7a-446a-9112-9d40466b9cd7",
"author": "Josh Rivers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3O4ekxKw_DFT7WVBJ5lWYMXHDzzfll35_zPKEVqHchtWL2nEz=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good customer service by Marcia",
"date": "2023-04-13T15:37:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcia is great! Thank you Josh!",
"replyDate": "2023-06-29T19:20:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "67872501-3e75-47a8-a1cf-eec1894c4069",
"author": "Queen For life",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKr7m028ywrN3cMWgGUO4JfX6CAW9DWJT_f03sKIrSEOiULetnNw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The young lady at the counter was so polite and made a rough day a little better.",
"date": "2023-04-08T12:12:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2023-06-29T19:20:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f77e17cf-97a1-4644-96d3-4be3a9fbf802",
"author": "chantey Wilform",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJih_8fTGavGAGbCQKpJqQ-hGg2_bpXkHk2PrbpQE7Z9KqQWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an awesome experience today with my Metro Storage Representative. She made my move easy and stress free.",
"date": "2023-03-31T18:51:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Chantey, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a great weekend!",
"replyDate": "2023-06-29T19:20:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "94089b52-8bc8-4895-aabf-217b7ec56e72",
"author": "Barry Keith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUuzizJuUVPTuznOPB4EilN7wdm2rb86qJIuqZNGD21orJh1gRG_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful and curtsy",
"date": "2023-03-30T20:25:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Barry, we are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2023-06-29T19:20:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "efde2abe-0457-432f-9a5c-6ba74a24478b",
"author": "Deandre Bess",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuEChofAwLqMYgkreeO0hhAXkPZCSoOkmnc1_51YlXLz1pOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marina was very helpful and nice",
"date": "2023-03-30T16:58:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Deandre, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2023-06-29T19:20:23.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6a3dbacb-7d20-4e61-8313-8245aba62254",
"author": "Edgar Mojica",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUEOhglxJorAa-L37XeaxiJvKq37vPt5jISJdPItfXVoNoK3Pci=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Marcia ,she is nice, understanding",
"date": "2023-03-29T18:04:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcia is great! Thank you Edgar!",
"replyDate": "2023-06-29T19:20:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9633a76a-0869-41d2-bb34-e83d4c0809ba",
"author": "PAMM WINCE",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXhKUKUTs-J_og96d2eZg6kvfovQK6YwLsIpCc-W5VSz_JSpBJyRA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa and Marcia are awesome! The customer service is incredible’",
"date": "2023-03-28T14:11:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa and Marcia are awesome! Thank you for the kind words Pamm, we really appreciate it!",
"replyDate": "2023-06-29T19:20:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5aedf90a-8c20-4c4b-bcb9-8d84deb8d463",
"author": "Sharronda Gaither",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7ljmft1lvBzrmgbWtWIgSEpWf1YTRC9D4B6GtuQUi3KYSKztJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marcia thanks so much for your help with my storage unit I was going threw so much with my move and you where so kind thank you",
"date": "2023-03-14T20:40:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcia is great! Thank you for the kind words Sharronda! If you're ever in need of more help, please let us know!",
"replyDate": "2023-06-29T19:20:23.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fe145f83-525e-46ba-8d71-283db718b6a8",
"author": "Mobile Laptop",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoU_loY3FhPPz63cVkjB3aYUWbxKfclzlOGwA7P4TixAR3jzyL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marcia was very helpful with getting my storage unit.",
"date": "2023-03-14T15:44:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "07f3bb1e-8246-4a32-b571-956033ceded6",
"author": "Jason Clinton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXrWhZz3lKC7NpbkrChdz604EPFqoMZ833iu44A1plsucD7VCzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "From the time I hit the door…I felt welcomed! Marcia was extremely helpful and knowledgeable! Lisa was friendly and upbeat…I would DEFINITELY recommend the Rex location to any potential renters! This spot is top notch!",
"date": "2023-03-14T14:43:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jason, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "733c8eb8-1bb7-4832-aa79-f7972cd220b5",
"author": "Cerina Huntley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUAACSFKBGSaYcAyGADbfJcsT2LkDrkrfpBSkafGDkmCUqKobk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa gave excellent customer service",
"date": "2023-03-08T16:16:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is excellent! Thank you Cerina!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2f0f95ad-2071-4723-949b-33bd5a367d6c",
"author": "Cooly Skeee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwketd6wb0M2ohVI7AZCjum3Qu8DHiRNvd1x4W8el6ryZF6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was so helpful and kind, best customer service I’ve seen in awhile.and the store is always clean spotless and up to part when she is there 💙",
"date": "2023-03-07T22:14:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is amazing! Thank you for the kind words Cooly! If you're ever in need of more help, please let us know!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "e7163ab6-73d4-477e-bac7-2fd014542021",
"author": "briana bass",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLH31M9aKSYpRrN5b8nKYCEVxPmuV4ti-ZeCk7INasRWrbOZg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-03-03T16:08:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Briana, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "73041699-d697-4dd5-b8f7-c37dca6bc5cb",
"author": "Bankroll Bigg",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgxvzF2MbtF94AsdPyaS1Q5KrZECXm3KgxEjFjsVTRNYtMaJOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very Clean place. The staff always treated me with curtesy and good energy. Especially Ms. Marcia",
"date": "2023-02-22T17:57:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcia is great! Thank you for storing with us!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "5574a99a-825d-4245-b659-edfb890b4ce3",
"author": "Shari Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKk-xnMqDkATYVb65_2U12AZS6H0BlfHQT9x7on5XsEbJaxtw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2023-02-08T23:06:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shari, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e268853c-3cde-4595-984c-b4388aafd546",
"author": "Supra Flip",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUOyxy5YYRLfaPyA0uwcwEHHhIr6RLG3a6giSUtz1Ls6xKknvk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa provided great customer service. She is patient and thorough. The storage place has a clean spaced out layout and is maintained properly. Will give them more business in the future.",
"date": "2023-01-30T21:12:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for storing with us Darryl and thank you for the kind words, we really appreciate it!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "e7f123b2-ebb7-492f-ba31-3234d487e12f",
"author": "LaToya Linnear",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUMpFcPCgEBiNbY9_41zSpiABoGiE1euvPH1Q7gH0gUzOSLGg0LHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was very pleasant to work with. Very friendly and made sure all of my needs was taking care of! Wonderful customer service!!! Thanks so much Lisa!!!!",
"date": "2023-01-16T18:59:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is awesome! Thank you for the kind words LaToya, we really appreciate it!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "236eb66b-2282-42c2-b228-506845eaa296",
"author": "RW",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7GiHn1GdGbP2EoXhysH70DxImURdfK3Hrpy0JG3tCKBd7NA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa gave Great service! Warm and friendly!",
"date": "2023-01-06T16:27:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c9f12520-5cd8-46d1-bcb7-9c62b502709a",
"author": "Amanda Lewis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWUZ7OvHau-uvZSzYOOtW9XXqO_DovarbkpjQmo3F0p-mH_FTTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa has awesome customer service great with communication and she definitely will get you together on the best unit possible",
"date": "2022-12-26T21:45:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is awesome! Thank you for the kind words Amanda, we really appreciate it!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d00f664f-1464-485d-98c8-a55cab97fe5c",
"author": "Trazet Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWG5Vjb_fQrdRK_v4SMtzMwhTEbPtwphsUFdVSu-PtT1st94JVbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service\nPatience\nUnderstanding\nProfessional with clients",
"date": "2022-12-20T16:14:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the kind words Trazet, we really appreciate it! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f3fd989e-80c4-40d3-b069-f2ac5fc9b324",
"author": "Grace Touch Cleaning Services",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWzk8NplOnJTC4t639jpuoUbj_k04d1zFju82ZIXWdvgXHb86g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-12-16T16:46:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6ed68064-8556-4575-9840-e92cb5b259dd",
"author": "WENDY MELSON",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqBxWSaOJ39cb50Ne0j2O3V-eGXQj0zUXPrZ0AqVs-R62Q5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience",
"date": "2022-12-11T21:16:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's what we like to hear! Thank you Wendy!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "76c3c1be-3f22-4a91-9534-b5825dbf1ab8",
"author": "Natasha Stevenson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWc59q0t0oX7EDxJFJtfoqzLYjdV31xT8UFWiL59L__yHd-Qwg0vQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "First I would like to brag on the employees at this place. They are very nice, and friendly. Especially Lisa. She was a god send for me. She went above and beyond to assist me when I needed help. Also it’s very clean here. Great prices, and easy access.",
"date": "2022-11-28T11:22:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa does go above and beyond! Thank you for the incredible review and the kind words Natasha, we really appreciate it!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "56e7ecbd-dfaa-42c8-9084-61086a21b761",
"author": "Olivia Bell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXvv5qzRbLX1N8w6DezXYQLhtCs78qTvYCeZke19ovxMappP2Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "She was THE BEST!!!",
"date": "2022-11-12T17:46:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Olivia!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a89723f5-fc87-4bf8-b249-085b4df7668f",
"author": "Lee Oliveras",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJI1UsvUfqXGeTy7MgdQqrHDsUFtFy3CdK64UJ0zGemPk_ywQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa at the Rex location was GREAT!!! I would recommend anyone looking for storage to go see Lisa at Metro Self storage.",
"date": "2022-11-04T17:25:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words and the recommendation Lee, we really appreciate it!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c0b1495d-10ac-4fa9-9c82-4b22a14031ff",
"author": "erika Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQrTgZCb2ewBDiqWFYkiM9X2KcFjXI5HIUigp6osxhcoEaCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marcia did a great job assisting us today with a concern I had over an accidental purchase she easily assisted us to make the right transfer. She was professional, patient, and helpful with our request.",
"date": "2022-11-01T21:58:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcia is great! Thank you for wonderful review Erika! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e5731ac6-2f37-40fd-ab91-da34cb07008c",
"author": "Love Bug",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnVJivV6St-rjb_NmyyvpceKy8vEXjYGsxmtCz1CMr68QiFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms.Lisa was very sweet she has excellent customer service from the time I walked in until the time I left thank you so much",
"date": "2022-10-29T13:57:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is excellent! Thank you for the kind words!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c5e737d6-b916-4925-8e52-e3a4edf2f4ed",
"author": "Lori Price",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIK-DC7XKRXGaGCeSt_BAxit9NmyCaUbAO88iXTM5g_gXDWSA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome experience. Lisa at the Rex location showed us what excellent customer service look like. Check her out…Lisa Rock!!",
"date": "2022-10-28T21:58:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa does rock!! Thank you Lori for the awesome review!!",
"replyDate": "2023-06-29T19:20:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0ed81309-2fbd-4259-8dee-78bff1294981",
"author": "Brenton Cowins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIicn2XP_GBC7qkVT0DBZJT_y1pcLTMvkB7_AQ5Hdej2pFq8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came in, was helped, seen my unit and filled out paperwork in less than 20 minutes! Marcia was amazing and knowledgeable of the units and what is offered.",
"date": "2022-10-10T14:38:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We value your time! Marcia is amazing! Thank you for storing with us Brenton!!",
"replyDate": "2023-06-29T19:20:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3aaafef6-142f-453c-af3f-d09fa07728f6",
"author": "Trell Mix",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXqrNTqM37qeRDlK96R41KdQJfnNfEDMJ1H48PdcNqXYisyeuV=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast, friendly and kind service!",
"date": "2022-10-08T19:25:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Fast, friendly, kind, YES! Thank you so much Trell!",
"replyDate": "2023-06-29T19:20:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "12d8084e-b00a-4021-bf4e-c4a57754c30c",
"author": "Shakira Perry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKbqiiSnxb7K9Gcp8oP6Wx_9d1mJoqbI2PGUP5GWZWVg4oAMw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good customer service by Lisa.",
"date": "2022-10-08T19:25:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's what we like to hear! Thank you Shakira!",
"replyDate": "2023-06-29T19:20:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cf63a5f0-1bf5-4418-88cf-425ff9c2577e",
"author": "Ali Greer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZJYJbxB1gflDSZDA647C132hmrBYydXv8Lq-z01mZRQEAyWupeQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean facilities and great staff! Never had an issue with my unit which was used for almost 2 years. Prices are a little expensive but you get what you pay for.",
"date": "2022-10-05T03:19:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us for almost 2 years Alisha, we truly appreciate it! We look forward to helping again in the future. Take care!",
"replyDate": "2023-06-29T19:20:25.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "44a26f86-ff25-477f-9d2c-a2e68d7de6bc",
"author": "O campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKCcOcAEwPgbRiRqEga_QVS4M9bohIRdUMCgagj8AJHkbjKFA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lisa was very helpful and very informative and friendly",
"date": "2022-09-30T20:16:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ketia, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2023-06-29T19:20:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8bd7ca1c-afff-4125-b960-e509e1858a7c",
"author": "Ralph Lauren",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7wzCjq4p2uo_5TiftU5J9-FijJEyQdiijZsxCEYs9mdPxKPx8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-28T12:46:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ralph, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-29T19:20:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d5035caa-0f98-4ca0-b6e6-6aadeff0ba61",
"author": "Valerie Parker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ36WO-DhHHU-ivxoJEvV7eOm6vlvqZ0pfyuajCm0-_VoemhA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was very pleasant to deal with. She gave me options fit for my needs and saved me a bunch of time.",
"date": "2022-09-24T14:44:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is awesome! Thank you for storing with us Valerie! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2023-06-29T19:20:25.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "7322681d-35d9-4019-8ec5-215666fadea9",
"author": "Meghan T",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX20jOquaTeDJ1OT93uoT9jLmsOLWSuWTcvcGGg9Q8mRjrxvd4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very easy to secure my unit completely online. When I did need to call and speak to someone, they were informative and polite. Marcia was especially helpful today when I went to officially see the unit and finalize things for my upcoming move. I definitely feel I made a great choice picking Metro for my storage needs!",
"date": "2022-09-13T21:43:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing with us Meghan and thank you for the kind words, we really appreciate it! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2023-06-29T19:20:25.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "d1fd0e1e-091d-4f18-81d9-048245c40b80",
"author": "Sheena Nichole Sewell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcEsLQPW73ZGcItlFW-bx5Yudhtbj5hR2W6SPkVshN3yNLFU-M=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-09-09T19:19:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sheena, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-29T19:20:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "981a3342-7e81-4383-9279-b8f40d752362",
"author": "Elizabeth R Westmoreland Bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDxB5fMTuratSy-9nZEXURkmdmC5cLDbJQZypj23OQdkGq1xfP=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-09T15:22:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Elizabeth, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-29T19:20:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "737c7694-f3a6-4562-b707-86ad485c7dec",
"author": "Tonya Ford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-tMSIdRo4ZNcKtG7kKxONXHzN6QhLLFnnYkSjOsVHX7KG4w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-09-04T19:37:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tonya, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2023-06-29T19:20:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "250a12da-0923-4b9f-8fec-7119ae475d88",
"author": "Vuntressa Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYO0klmpizM44RPP1hX0lmutWsI8IlXlr9q0vqtFHjbdYrKMXF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa is very professional and friendly, plus she remembers her clients.",
"date": "2022-09-02T18:33:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, we're happy you found our staff to be so supportive during your experience here at Metro Self Storage - Rex. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2023-06-29T19:20:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "749f0a44-4d51-47e4-bb81-0ea48084fdb1",
"author": "Michael Whitehead jr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXU5LKWhnJS-pNv2WcAmTDE96CdA2mVcCxkcYHMRTYyacXoRUUH=s64-c-rp-mo-br100",
"rating": 5,
"text": "It was really easy and simple to get my storage unit Lisa was there perfect person to help me get my unit Thanks y'all so much",
"date": "2022-08-29T19:28:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "That's what we like to hear! Thank you for storing with us Michael!",
"replyDate": "2023-06-29T19:20:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fa356b9a-4009-45fc-ba5b-5e3426121d68",
"author": "Kimberly Patterson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXnSU357F-CWATGIe1yvubt4fW3a6g6Ie9p-KgUPxnYMUwiLmeAGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was the best. In a time where people have forgotten about customer service she went over and beyond! 😄",
"date": "2022-08-05T18:09:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is the best! Thank you for the kind words Kim!!",
"replyDate": "2023-06-29T19:20:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0d221023-a827-4c8b-b901-2cffbf713267",
"author": "BiG Homie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWP43itzoFoCPusSa2OltowC3W1EEtbLesRy0pdm_W8QBlVfQj7fg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Marcia is wonderful! She was very helpful & nice",
"date": "2022-07-27T21:53:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcia is wonderful! Thank you for the kind words!",
"replyDate": "2023-06-29T19:20:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d2bafdee-9755-4a89-94e2-f06d87a3bb0f",
"author": "T J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsglTD_ULdUM34ogWxniN7K8427sawhfgcghSFdGIzaaKVpw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lisa at the Rex, GA is absolutely the Bees Kness of Customer Service. She is courteous, professional, insightful and extremely intelligent. Lisa was helpful with addressing all of payment and storage questions. If we has a industry full if Lisa's, we would have no CS problems at all.",
"date": "2022-07-22T14:29:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We agree 100%, Lisa is the best!!! Thank you for the kind words TJ, have a great weekend!",
"replyDate": "2023-06-29T19:20:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "11ca0d5e-d9ac-4625-b88f-f129a147ab55",
"author": "Marnesha Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDD3mxHQ8g4bckNkRWxrkazEfKkkWSP9GwV58OKTbVTXp6xiFD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa is a great customer service representative. She graciously walk me through this lovely experience",
"date": "2022-07-19T20:00:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for storing with us Marnesha and thank you for the kind words, we really appreciate it!",
"replyDate": "2023-06-29T19:20:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32f3e576-130b-4637-a099-53cb675be405",
"author": "Yketta Tinch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGz6emKC7ehGVDNldvlNUJ_glWhQk9QqxR45BZ8sFK--SSi2PkBQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service. Lisa really made my experience Great! And process quick and easy.",
"date": "2022-07-17T19:47:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for storing with us and thank you for the kind words Yketta, we really appreciate it!",
"replyDate": "2023-06-29T19:20:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a0c834ef-2dbf-4a9a-a2a7-2abbdda954fa",
"author": "Joseph Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4JKl2-Mdq0hY1Emwps8sTbAAkWr9UTQhBVCd_GCNRd81wKBVxsg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Marcia,\n\nAbsolutely helpful , knowledgeable and very resourceful.",
"date": "2022-07-14T16:20:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joseph, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:25.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "af7acda1-41ef-4afe-9cf9-14314f1c190d",
"author": "Josias",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxqko4jhjLaQ0onLQg33dCAASh3-C18kCd49yMwVmNx7VTjvs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast and easy",
"date": "2022-07-10T17:06:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Josias, thank you so much for the positive review! We hope you have a great day!",
"replyDate": "2023-06-29T19:20:25.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8a2eff44-dc5c-43d9-928a-0d6477bcc3f3",
"author": "DjPhylme Zakimusic",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2RnNqh-bYBi6NJmAL_XofHhky7E6J-a7aBBYjIA8oqxlnQwBv=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "STORAGE UNIT ARE OVER PRICED BUT IT'S A VERY CLEAN GOOD CUSTOMER SERVICE",
"date": "2022-07-10T13:02:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We take pride in how clean we keep our facilities! Thank you!",
"replyDate": "2023-06-29T19:20:33.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "e5cf7ecf-cd57-49d2-bda6-208a24f109ca",
"author": "Joycelyn Mason-Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBU8e_fV9pFmRjne15BZbsbONAvU_PoAH7txjRuBqBY2Rg2dHCiA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was the best. Very attentive and welcoming. She handled me fast and it was an overall great experience.",
"date": "2022-07-06T14:43:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is the best! Thank you for the kind words Joycelyn! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2023-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4d370e2a-c287-4072-88e9-2dcc4299ef4c",
"author": "Na'Cole Fosten",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVg22IGOJNLllPNmWxUZYHyS91umGZwtXnsqAzG8JZu4JEWykoYSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Lisa for your help!!! Fast and professional",
"date": "2022-07-01T14:36:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Na'Cole, we are glad we could help! We hope you have a great day!",
"replyDate": "2023-06-29T19:20:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "06c50df7-e274-453d-a77e-0f5345000a8c",
"author": "Da General313",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV094I22_3cujzCue1LC_QPPlJXxpRjK1EMd5OurKqmNRjCfGmM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-26T19:38:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d05ba038-9854-4b0c-b3d6-91eb83694986",
"author": "cedmsw Rob",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBnSJqjOWxJsASEnL_JcRPIKMdu73jnn8-9YODPAFy4um9hg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-15T17:24:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rob, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "732726fc-698d-4d3e-adf6-50221b0d84ce",
"author": "ZA-MYA",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyntEjq0hOfUD2peZ6v_gQyHtsmRa4sUzDj819aqf1_dnPCvWs5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marcia provided us an excellent service here . She helped us in a timely manner.",
"date": "2022-06-08T21:03:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcia is excellent! Thank you for the kind words Za-mya!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3deb3c15-d1c5-4d1f-9ca1-8bde6e60a088",
"author": "James Stone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNqCU7hSGVg0QB6O1qHPn0XGB7xf73vLF99DJ9pxdcqCSnkQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Marcia was Very Professional, was a pleasure doing business with her..",
"date": "2022-06-08T17:36:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcia is great! Thank you James!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "92169090-31c6-4199-8b00-0f442e739aad",
"author": "Modupe Solomon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRF4GCp8MpkdPHx-JdY_Ki60x3MJs4Hyojz9mbss0bNb4g-w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dealt with Lisa during the lease process and she was AMAZING! Great customer service skills and nice. She saw that my birthday had passed and asked me about my celebration which made me feel good bc she was attentive to small details. I would definitely recommend anyone to talk to her when it comes from leasing from this place.",
"date": "2022-06-05T17:28:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is amazing! Thank you for storing with us Modupe and thank you for the recommendation, we really appreciate it!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "4cb59ecb-696e-414d-8abe-b2de3e3963b6",
"author": "Maurice Calhoun",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-wTFfMkyKonLCOHUmE__SgQc4Cd1jN3MWtcbxRxsP2tuOGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa is great. Best customer service ever!!!!!",
"date": "2022-06-03T17:45:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words Maurice!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "83e5d85f-45c1-4c23-863b-4a7166d522db",
"author": "Quez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK3snjUa5KSb_kikTTacoVBbJKUJ-GodNfHwBV4-VkZ0cyiIs0=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-02T13:41:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marquez, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40f03b13-d17b-4604-ae15-f64d38258553",
"author": "Jaye Black",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4Al8osGERQfil0Dilx2nacxD7Lm-HOuPA_r98gURPdZSUxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-06-01T16:59:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jaye, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "01b44887-ee4d-4975-af21-06d613aa4029",
"author": "John Rucker Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBIB-EGztpsFnlgbC69ZW2xyqvCp6MuIJvJ5g7DGusEHW9KOY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service!!",
"date": "2022-05-31T21:18:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "John, thank you so much for the positive review! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3dcf4881-8c5d-4999-a474-20639653a68e",
"author": "Dominique Hunter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGNT_OR7MUNMtlK6Kq5BrhgkUaKWUQGzlk3VoNFsWqv0acpmOq=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-31T20:36:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dominique, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "79a66bfb-3754-4af9-a46d-a40d87b1e921",
"author": "Brendan Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZEchkZmY5EgBRVXj8v4zQ36Dk1HM8-w3EPMiUqIkOD2LeNoI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-29T17:06:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brendan, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c7ef40c0-b209-41b2-99b3-4b960111a15f",
"author": "QUEEN B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZP83BT4_44zBhtFXzPisAIRrU8EBhedCx7JoZ1Ggu8VYYqUQ6=s64-c-rp-mo-br100",
"rating": 5,
"text": "Representative was very polite and helpful. Highly recommend this storage.",
"date": "2022-05-24T16:02:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ceb2ef8c-1d50-4cfa-8270-5bd36283c0a2",
"author": "KambreeMonet",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXWXkxI__fVq8-eRiRcLFte42KyJl2ps6jjRsM7cgvZpPxqOoc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Loved Marcia! Top tier customer service.",
"date": "2022-05-17T15:57:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f0e3715b-81ca-48bb-98a4-f05c5d985cab",
"author": "keon hobbs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ7JNhYVv4G89Gg6DcRwTDqKmQqHHm6QsqBIvNLqXAV8OQ2DA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-16T16:02:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Keon, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2c3311a0-6fba-408b-a5cc-be6a9f6e1bf3",
"author": "Michael Long",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZ7NOkW2kbYcyCvsxcaQtPbSjFJdNYoG14ZKABvsJ-uZKLJE4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was amazing at helping me find the right size unit for what I needed. She was very polite and friendly. She definitely is the reason I decided to get my unit here.",
"date": "2022-05-13T18:31:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Michael, thank you for your kind review; we are happy to pass along your comments to Lisa at Metro Self Storage - Rex! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dedd09e6-9493-448f-a504-4fe2d71a62c6",
"author": "Iamnothim",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLPzbeVYOtWGqaS9opjKL_YPgiN3c17IpvLjJPbT-NkYg-IA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-05-12T18:58:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "59e24ff1-17af-4667-94d4-97eb5508f9ad",
"author": "Diddy Dope",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfgBsbxB6Jf8Lq90RShSqy_H91RQ6AznPUkT-UgoRCpH45Iw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-11T20:10:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a9416363-73a6-468d-a440-7cc67001b2ea",
"author": "Harper Tommie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLytWO99fabsYojIiyS0kpL0I8fhXFNYPuEKVv2uUVks_cGUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "MY EXPERIENCE WITH METRO SELF STORAGE WAS ABSOLUTELY THE BEST. THEY WERE PARTICULARLY UNDERSTANDING, COOPERATIVE, AND ACCOMMODATING AT THE ONSET OF COVID-19, WHEN THE WORLD SHUT DOWN AND MONEY WAS SCARCE. LISA IS THE CONSUMMATE PROFESSIONAL. HER DISPOSITION IS ALWAYS PLEASANT. I REMEMBER BEING AT THE FACILITY RECENTLY AND NOTICED THAT LISA WAS OUT AND ABOUT THE PROPERTY. LISA GREETED ME, AND ASKED IF EVERYTHING WAS GOING WELL. I CASUALLY REQUESTED SOMETHING, AND FORGOT ABOUT IT ONLY TO REALIZE DAYS LATER LISA HAD TAKEN CARE OF THE MATTER. NEEDLESS TO SAY, LISA REPRESENTS THIS ORGANIZATION WELL. THIS IS DEFINITELY A FIVE STAR SITUATION. I’D BE DELIGHTED TO RECOMMEND METRO SELF STORAGE TO ANYONE.",
"date": "2022-05-09T19:50:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "80cab408-7f97-4719-a5b6-7a9370f8f332",
"author": "Ladybug Fort",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBBUZavMGRBanDmF37bA3iiVAKe6jAFG58qBmm4t4aitQTr9N9uQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-06T13:34:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4ed52df1-4429-455c-9796-ca2fda896cc0",
"author": "FRED FRAZIER",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKYohLJ1iQGKqkiQE708eAUFEhLFHpeHVgIKPeNjisBekHfqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-05T02:03:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Freddie, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b61e1fd7-3cdb-46fc-b9b9-4962845896d2",
"author": "Jack Walker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_EpNrHaXGkFRe_0Ap-0GW6RbO4R2b9D39bmGdidEqxl-184Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-05-03T00:28:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jack, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7cbddecb-f7a2-424f-beb8-46482abac3da",
"author": "Lashaye Walker-Henry",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW-bmsHzVrYq9MNPgovXKxUivvF2u89ap6XyqWfWu3k3jAVErM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa is very sweet, thorough, and professional. This is a very secure and clean facility. I highly recommend.",
"date": "2022-05-02T20:13:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for storing with us Lashaye and thank you for the kind words, we really appreciate it!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "ae02fcc4-6a58-4ff9-b530-ec55851452fa",
"author": "Kim Davenport",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIptuzff-KxG1PHr8G5zdHfIo7epZmlwxNg3cKYbku2mCLLTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs. Lisa was very helpful with the process of listing a unit.. She gave me wonderful\ncustomer service, and that’s something that I haven’t received in awhile from companies. Thank you Metro self Storage for a Great experience.",
"date": "2022-04-30T16:37:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for storing with us Kim! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8f1ccb1b-20df-4d86-9ba6-9a81560b2c8e",
"author": "ELIJAH SIMPSON",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLfc1xTgwNkwXd328YADJJ26gdXYaijTn9gV3ekHzG9UETVKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was great, Timely , Professional, laid my options, didn’t push towards units I didn’t want. Definitely will refer people over here",
"date": "2022-04-23T13:12:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Elijah, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Self Storage - Rex! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f81297f2-c2b0-4761-bd26-338d75274cf0",
"author": "martina vega",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBH4lw4P9jCmtIl0aCV4SO67GgZx6eZeOPFIf5DxVkXHPsKKgZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-22T20:50:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Martina, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "51deb0a3-22e3-439e-9116-e65380555405",
"author": "Shandreka Stargell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAE9Ytoi8Fh1PJgkf7FASC9On2H0-cdKABNui4xe7IUHPNPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was amazing she gave excellent customer service and even gave me some water lol!!! She was wonderful!!!!",
"date": "2022-04-22T19:48:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is wonderful! Thank you for the kind words and thank you for storing with us Shandreka!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b6302de3-a291-4ebb-bf06-73319e90b19e",
"author": "Rameisha Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVeRcVQtPFR6PsgvuO5DghJxL9mh60XmFrO_-RrT6Pgwu0jRtZM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lisa was amazing !!!!! She helped me really quick and was super nice !!",
"date": "2022-04-18T15:56:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is amazing! Thank you for the kind words Rameisha!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eb13c94e-92b0-4243-9e6a-7c64c84ffaec",
"author": "Densvie Partlow",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYEPZZ5mtyAnlvgO_xb4NssQmG6aGpn3x2HrqTuRPw4APXQz8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was awesome! Thanks for the great service.",
"date": "2022-04-15T13:54:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for taking the time to let us know how we did. We hope you have a great day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9f6e7a50-1835-4f28-8dd0-b50ab610706f",
"author": "alex Hamilton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjqdzpjpvOQvXTIDMbicmp7DI4smavs16-ACrV7STPSxPWeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-14T17:28:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alex, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "09e78de7-b85f-41f6-91d4-1091e40dbd89",
"author": "Stephanie Jacobs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYVtFxJNl7Q7MyTRS7Npv4TSUl_N1i7uT2NiTxagPe6RuLLw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-04-14T15:33:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stephanie, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c51bed79-44c6-4d05-b49a-1a737ee8078f",
"author": "Markus Dames",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6K5ngku-KRsgNnzKoMQDJVt_IxSmwv1JndKfNB1KFS6iJ5g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2022-04-12T23:46:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind review; we are happy to pass along your comments to the team here at Metro Storage!",
"replyDate": "2021-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ec5d6852-0575-4f80-b5aa-b877de2a14d3",
"author": "Kiana Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLeAlXTQekYkEq-kTUI-LRHdJKscozFd3VLjfnWaINzl37GsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Marcia did an amazing job working with me in finding a unit that best fits my needs. Highly recommended. Thanks again!",
"date": "2022-04-12T18:21:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcia is amazing! Thank you for the kind words and the recommendation Kiana, we really appreciate it!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f4693c1d-1bd9-4e33-adbf-8562f4a85254",
"author": "Daphne Harper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTr9ivGTX-aWd597NeAgPgWZ5e4Oa1uoiY6PPwhMjQibSTpQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Had to rent 2 units for 1 month at Metro Storage and the property manager, Lisa, was amazing to work with! She was very helpful, thorough and responsive to all my questions. Beyond the great service the storage was clean, well lit at night and I always felt safe there. I highly recommend this location for self storage.",
"date": "2022-04-09T15:47:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is amazing! Thank you for storing with us Daphne, we hope to see you soon!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "9f97e924-c4cd-45f9-b659-c6ebe71c6f81",
"author": "Evette",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXv1nfQYdqb-hpKiDS-tnqPLzYuz4tPvVs9zSdvr4x0yl_eivPl=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2022-03-24T21:29:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Evette, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a51d3187-562d-4c0c-978e-9c8b8cbc70d7",
"author": "Wil Speight",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpIQuLNr3de4lbijh2G45OnLRVPYnJ-kfjE98PuT-TgulImBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-03-24T19:23:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wil, thank you so much for your high rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8c16ae53-b060-450c-a756-d41aa2de1341",
"author": "Joyel Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW1vwyB0o46Y-NgrHKNXEsF1h98Gxdcg1uhqCh-PfLhzfRF68k2=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa provided a wonderful service",
"date": "2022-03-24T18:12:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you Joyel for the kind words!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7a242e8e-0df7-4c1d-b5b2-942b641611f6",
"author": "DIGToons Media",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8mPiGdqUajmuPiwUsuLv3LnC1J26nHgoKthX7BYSwNq9NaE6V=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very pleasant experience. Lisa was quick, clear, informative, and welcoming. The facility is pristine. The units are spacious and very competitive. Access is very accommodating. I feel comfortable storing my entire house there.",
"date": "2022-02-28T05:16:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for storing your entire house with us, we really appreciate it!",
"replyDate": "2022-06-29T19:20:33.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "8494f59d-ef1d-45b4-802c-8cda90071cca",
"author": "Tellia Peeples",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTrOyBdWVNjkzmqM9N89EHejt0HeBGAmhB5L59AA-sd_JXiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was really nice, and informative . She made the process quick and easy.",
"date": "2022-02-27T19:47:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you Tellia! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2022-06-29T19:20:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d92776e8-c67b-4a74-9a98-61259eb3aff8",
"author": "Nicole williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKzbRmJVF6BVcE9BOdKjKMFZWUfzUHMI5bLH6gRSg3dCAtcog=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa is Awesome and she explains everything to you and make sure you picking the right storage..",
"date": "2022-02-26T17:49:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is awesome! Thank you for the wonderful review Nicole!",
"replyDate": "2022-06-29T19:20:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "94166f4a-c23a-4fae-9532-4ed0ee4177a9",
"author": "Anitra London",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcr3D9BmxNGreqVum9HhB68J4okQcTKIjuZdnwD7maaBMhrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love lisssaaa she was great and friendly",
"date": "2022-02-25T16:45:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you Anitra, have a great weekend!",
"replyDate": "2022-06-29T19:20:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aead6ac1-1188-44a8-b11f-83a5a38e9326",
"author": "Lena",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtovXrXrmhMtMolS3oiwIBGE2Z7rc31HYKQ7IhDKjDsiaP4ZU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was very nice and informative, she helped me a lot and made me feel comfortable with this being my first time having to move my furniture in a storage unit. She was very detailed and left no information out. Thanks again",
"date": "2022-02-21T22:18:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing to store with us Salena, we really appreciate it! If you're ever in need of more help, please let us know!",
"replyDate": "2022-06-29T19:20:34.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "895fa584-bd79-4696-bf36-2857e0feb0a9",
"author": "embraceHERstory Inc.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJ0hunEHl2NOTQpYc65asqW4zpqfdO2rpSudZicr_lB_boYDY=s64-c-rp-mo-br100",
"rating": 5,
"text": "I reserved a unit online and in less than 30 minutes after Marcia gave me a call. She asked what I was needing to store and about how much space I was going to need. She assured me that the unit I selected would be more than enough space. With her quick response to my online reservation. I headed down along with my aunt to check out the unit that day and closed on it as well. Marcia was very sweet and professional.",
"date": "2022-02-10T14:56:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcia is great! Thank you for sharing your positive experience!",
"replyDate": "2022-06-29T19:20:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "17158400-2ed6-4412-ab9e-5ca8a5ad3512",
"author": "Michelle Washington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4LRYQBIARpzaw1X-eHPY4ptllcN78UJLPOKzqc4Yr7DhOyf8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2022-02-02T17:10:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michelle, thank you so much for your high rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "11978772-d909-4503-93a1-0685186340fb",
"author": "Sean Harvin",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfsueuLlYXWXG9wTVOS29XvMUAOcA7XCbR33HlC5c0SKKfszYN=s64-c-rp-mo-br100",
"rating": 5,
"text": "For a week I have been looking around for a place to park my box truck close to Ellenwood Ga. I Came across Metro storage, which I have been trying to talk myself out of, because it was not in the direction towards Gwinnett county. But God has a way of making things work out the way it needs to be and not for what I wanted. So I decided to go with Metro Storage and Marcie🔥and Lisa🔥was a blessing in disguise (who knew). After a rough week with work and trying to find parking. These “Young” Ladies made me feel like family. Their level of customer service is a reason why I’m giving Metro Storage five stars. I am so happy that you all save that last spot for me. Thank you ladies and please keep up with great work. 💯♥️",
"date": "2022-01-29T02:56:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "What a wonderful review! Thank you so much Sean and thank you for choosing us, we really appreciate it!",
"replyDate": "2022-06-29T19:20:34.000Z",
"tags": [
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "453f0604-bb24-4d61-850f-698959040e28",
"author": "matthew campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBvBzXB0JlQlssELea3BqsxBaC4idSV9QlTewENdhz1bY4aA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Clean facility",
"date": "2022-01-24T16:15:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We take pride in how clean we keep our facilities! Thank you Matthew!",
"replyDate": "2022-06-29T19:20:34.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "6ad2eb05-bee5-4d89-886b-7123d3550fc7",
"author": "Ken Lloyd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcWy1nF7hv9FoAczEQ3i4kgCQqQAVQTRgZg3wzqd9Mhn2uaQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was a great help I will recommend her to anymore",
"date": "2022-01-22T14:21:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ken, we are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2022-06-29T19:20:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1bd6d863-9b3b-42e3-9646-63e4087576ca",
"author": "Youngscoota Gaming",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWYqOMfG2ltRfkuRTWMQofXdAZ6atdd4GXLvfhbLbkkIq4u0NsS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer service by Lisa easy process went above and beyond.",
"date": "2022-01-19T23:06:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2022-06-29T19:20:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "038e6470-4066-491c-bdc0-8c89c8296003",
"author": "Tameka Perry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItcf4wkYGqebQInzusjVBPqmIX8tk0zR3MEaRbj6f2Dzz7kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Lisa was very nice and made my experience wonderful...",
"date": "2021-12-09T21:00:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tameka, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2022-06-29T19:20:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c6b7e6ed-af5b-4c1b-a944-8cbbefefb17d",
"author": "Alexander Moon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdKMNp73ckUBitBDmVvmGW8eUtPrrqU_exw2QH6Znu3Zvk5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-12-04T14:10:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alexander, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "753f5db3-84eb-47ee-99ee-25108b00b601",
"author": "torrie turner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUTzWFQo4howxVJwQe4ua7MF30ho6RSF7S9NgSWtGDgB8pjr-ko=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-12-03T22:19:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Torrie, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "56041956-e5e3-4dd2-a601-b5364f47c82f",
"author": "Brayan V",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCTGLueFn1kDHO0J1WuTBTrCh4yMD6k28kOcqUlPYWWZcs9a0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was very nice and very helpful with all my questions.. highly recommend!!!!!",
"date": "2021-11-27T19:09:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brayan, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!",
"replyDate": "2022-06-29T19:20:34.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2ec0e50a-fb84-4c17-9837-42c454090c3c",
"author": "Tiquiala Graham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIe8j4Aolp9Fj--OuVWXJUChuuE95G-SVgcUs-glvrPjsIOIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa gave amazing service! 🤩",
"date": "2021-11-27T17:17:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is amazing! Thank you Tiquiala!",
"replyDate": "2022-06-29T19:20:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ca590690-75e2-496b-8415-967fa456aa8e",
"author": "Robi Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIt5g8lsrYmhC6MQDglyCkCgMp_ZYLqAaXGZMuRnFKVMSe2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-18T18:43:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Robi, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8175b70f-79b5-41c2-9601-a0754426f889",
"author": "Thomas Mainor Jr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlf9GbuGZ8q1vvxH5ON_C1vVncYXMljbRMUDkQHyrGNBhXPVb_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms.lisa is awesome representative",
"date": "2021-11-18T17:55:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Thomas, thank you so much for your positive comments about Metro Self Storage! Please don't hesitate to reach out if there's anything additional we can do for you.",
"replyDate": "2022-06-29T19:20:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d989beb3-8e2e-4e2c-af2b-922ba2d7569e",
"author": "Tray Stinson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ43qzODSu1LYSUh4qXTbwfXpGU5aZgdE5aEPH36rVMIb8qXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lashaunda was great and swift in helping me find a storage unit!",
"date": "2021-09-29T19:59:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "LaShunda is great! Thank you Tray!",
"replyDate": "2022-06-29T19:20:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a138f805-d567-4071-b7dc-d1bef77b0809",
"author": "Danger Dawson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViECZHouFg-N2KqlTI0C95neaCMbNOlDascDtYg1tv95eaUlz-hA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-09-24T20:21:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:34.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d4c7f138-b7dc-4ab4-b1e9-1dd51213d551",
"author": "Monique Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX928NYOzPoQVOpT6Y_ba-5c7bBmtHZS79KtlrQU8SJeLhHS7we=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lashunda was awesome! She's very nice, intelligent, and knowledgeable! She has made my second experience at Metro Self Storage even better.",
"date": "2021-08-03T19:13:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "LaShunda is awesome! Thank you for the kind words Monique!",
"replyDate": "2022-06-29T19:20:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6892e7f2-7617-435e-ae18-7d4ec4ce92fe",
"author": "Crista Day",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNxG07Q_1LunYzApGHUGLX8mBfwnlURD1eXl_UJmL4r-tusTeM=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I came in to view a 10x15 storage unit and was helped by the young lady at the front desk, I think her name was LaShonda. She greeted me and answered all questions I had. Thank You for being very helpful and nice.",
"date": "2021-07-28T23:55:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Yes, it was LaShunda! Thank you for the kind words Crista! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2022-06-29T19:20:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9bf095d8-fede-4011-bce6-3fc5b30c7579",
"author": "Arlecia Tolbert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIFc7RqGyoVYQwwhcitMwE4jWFHIG1PwkRa1CG4lDoYnS5Eg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lashunda was very help in the process of renting a storage unit. She was friendly with a nice attitude. Her customer service was excellent!",
"date": "2021-07-26T19:12:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "LaShunda is excellent! Thank you Arlecia for the kind words, we really appreciate it!",
"replyDate": "2022-06-29T19:20:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "07f69b04-32d5-4fb0-bf65-da58928f7a6a",
"author": "SouthSideJemi",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8T6IbCv623bEF2ihoIoZWMO3eD0YedOHeaflo21Z8G081-H-N=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lashunda have wonderful service! She was patient and very knowledgeable. She walked me to a total of 3 units I wanted to view. She also looked up her sister location for me to check for a bigger unit I inquired about. When I say she was outstanding with a great attitude. Thank you for your service and for showing you enjoy your job and what you do.",
"date": "2021-07-21T16:25:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "LaShunda is great! Thank you for the kind words and this wonderful review!",
"replyDate": "2022-06-29T19:20:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "37afe158-afe3-404a-8c54-83fcddd78ffd",
"author": "Barbara Ritter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV3e9e5SXWoXqWfOoc4RUEByebEQ2Vfa5vwnGXhc5hbx1dUqvA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-07-17T00:56:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Barbara, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2022-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b3d078a4-82ce-4d30-8afa-fc8ae0291800",
"author": "Kimaya C",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKA9DvyCNF-bhBPRXe_224XLEtaqOgQ84bY1K3zq7vPTv4qWg=s64-c-rp-mo-br100",
"rating": 4,
"text": "Great Customer Service!",
"date": "2021-07-08T15:37:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kimaya, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Self Storage!",
"replyDate": "2022-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8da59429-b3e3-4f07-8858-3a46c4aae6f9",
"author": "Nicole Richardson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_N0-d9_w3atj5mgQ7zcVg8w4XltdMXnag0G0V0f-pQCxwbrOM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-06-24T14:20:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nicole, thank you for the high star rating!",
"replyDate": "2021-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0fa94ebd-08cf-423a-9c20-fb1feef5fe5d",
"author": "Kelly Morris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWoyUqmPPT7g6T9ruu2E_oAo_Etz9nFm-tFxz9IQr7nKHrq-lmaXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service and very clean facility. Lisa is very friendly and knowledgeable!",
"date": "2021-06-12T16:48:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We take pride in how clean we keep our facilities! Thank you for the great review!",
"replyDate": "2021-06-29T19:20:36.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "c1640e80-e8fa-4c78-a933-6097afb280c1",
"author": "Valerie Applewhaite",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIM88_2JxX4IyEioXFT2NWAkZ4YcIJgPgPS0wGrcnX9FK59Ug=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience at Metro Self Storage was excellent, both of the sale reps l worked with were very kind and explained the process clear and precise. The facility is clean and has a 24hrs security surveillance in place, which give you a piece of mind. Great cumtomer service which l appreciated. Thanks Omar and Kim.",
"date": "2021-06-12T16:48:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Valerie, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Self Storage! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2021-06-29T19:20:36.000Z",
"tags": [
"cleanliness",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "6f034a0e-9f65-415f-a83f-193a02e1f845",
"author": "Rico Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIfbM6gWV6zcewaE74zoTsxEdWiOJw5At-2ZEnogcrmAFgNZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-05-30T15:45:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rico, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "47e8c2e0-6abe-4122-9901-25afa692a018",
"author": "The Paradigm",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUmrMiOGRKDl-TilgMf8SXokYQsYsysP9AZgM1nilvIaqK9GRcD=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-05-26T14:19:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d1d5d8c9-346c-44c6-9f71-d5c9cabfa4bc",
"author": "Zachary Caleb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDqG6vyd-u79dZAUegkbXKVnreEqXHZDwXdjYdwtOVglzL9Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Definitely 5 stars and one of the best Storage experiences I've had.",
"date": "2021-05-25T19:52:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "5 stars! Thank you Zachary, we really appreciate it!",
"replyDate": "2021-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5e72a5fe-5291-422f-b492-4bcef7d9a760",
"author": "Hafford Communications",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4B-bzwZt3eUCrI5HYqKqGn-T-ufF-oNjg2gD2aCugodl1-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented before in the past and what brought me back was that the customer service experience is awesome. I was welcome back by Santresia. I think she’s awesome. Thanks",
"date": "2021-05-25T15:48:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2021-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "886da18b-8355-4b7d-8c85-e70c83a37c48",
"author": "Chantise Ellison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcmVwVqe4gxgOMu5Dawt2mPOJfidJCXhOmUDl6uK8RHTzLGA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This facility is very clean and the staff is super nice. When I came in to see my options Ms. Lisa took her time with me and made sure I got exactly what I needed.",
"date": "2021-05-22T16:16:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We take pride in how clean we keep our facilities! Feel free to reach out to us if you need anything. Have a wonderful day!",
"replyDate": "2021-06-29T19:20:36.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d966e1e8-0708-45b5-8ec6-d62f8bdf147f",
"author": "Greg McCoy II",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-xgFOmiz0uH5hQlDPGx1HSXR-65MHno68aEADuqW-dZAxwVeF=s64-c-rp-mo-br100",
"rating": 5,
"text": "She very prompt and helpful. She got me in and out",
"date": "2021-05-19T13:47:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We value your time! Thank you for sharing your positive experience!",
"replyDate": "2021-06-29T19:20:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7708730d-394c-4af3-9ca8-293dabb31afd",
"author": "Kiara Blount",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLo53v2G_OgMuFPISxttDVyWYvDvyFbWX-T-DBBIePrX_1KQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-05-18T18:56:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kiara, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2021-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8698c3a4-357d-4f90-9d25-196eb3e43764",
"author": "Jasmine Gleaton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrlpglXxcN95RLRNRjq1H_fffNWx-TwSy7Kpi0WsyXtonb6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-05-14T19:11:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jasmine, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "33aa33ae-892a-4887-a683-090c81d9cd48",
"author": "Donald Youmans",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIcTuqFn_1TPW0XEEObuDdbB9peQt1c3QvLPeiy6860qE5nEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent customer experience, very knowledgeable, will highly recommend this facility to others. Thanks for your expertise Santresia!\nThanks, Don Youmans",
"date": "2021-05-11T15:58:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Donald, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2021-06-29T19:20:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "28caa1ba-50d3-446b-854d-1140184dab5b",
"author": "ANTHONY WEBB",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINuMLFl2NL3W2laL2Vc_McFR_Or-v7uuXUFT4q-kpOYefdgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-05-07T18:17:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Anthony, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:36.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2f321970-8f1e-42d6-8d53-01b8ffaa6fd4",
"author": "nathan sashington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJibXaeh0Ddag_z5qclD4aMV8Q3ZMZIlEtMqf9k0cnB_xZcrw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Walked in looking for storage and walked out happy with keys in my hands. Fast and friendly service. Santresia helped me today and she was good!",
"date": "2021-05-06T16:46:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for choosing us Nathan! Santresia is great!",
"replyDate": "2021-06-29T19:20:36.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "513d62e9-c409-4a47-b549-add514983de2",
"author": "Kevin Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0v0B3oqn_0Xia20IwREYVMUNFNuYqHaVqJIov2ASKEfIbnA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Purchased boxes received great service today.",
"date": "2021-05-04T15:37:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kevin, thank you so much for the positive review! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6923be30-2e0e-437d-bf91-410b649d8932",
"author": "HQ Entertainment (HQmisicbank)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWZr6Jq5m3B8VAcrdDFk_pM8v7mPhzHbfZ0_m4pOwoDZ1AuIJ6s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santresia is always pleasant and very helpful.",
"date": "2021-05-04T15:00:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Santresia is great! Thank you!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "42e9faba-24d3-4e5b-a1f0-d449624a2c98",
"author": "Connie Sinclair",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLb1sdTWlVXo79MzWbWSUONzyswPrnofiMS7UBrp-jzynaGQA=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2021-05-01T22:43:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Connie, thank you for the high star rating! We look forward to your next visit! Take care!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da2014d3-49f2-49bd-b856-d2822cc0d1cf",
"author": "Quan Work",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMX3yYLD7axTe1XxNFGdWwN5TBLlED8Fdq7TVPY9IaXUmXtNFE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great, fast and friendly service provided by Santresia. Property nice and clean, move in ready. I’m very satisfied!",
"date": "2021-04-29T17:42:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a review for us at Metro Self Storage. We're happy we could meet your expectations!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "724ee8ef-15b5-4670-b0f8-66c7d9dc3269",
"author": "Lashunda Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJ1BsWQHsbsUk55grxkEkTFRTymTHhsft2Y668b0bIW2qOEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santresia always provides excellent service!! Awesome Job",
"date": "2021-04-28T18:23:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lashunda Johnson, thank you so much for your high rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0d041d6f-0d75-4674-bf34-b9785a753f6b",
"author": "LJ Character",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWOeetH5zNdJN13WE9eX9w7ZDinwh54csRbJ70ptffK14iJfIcMcw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Purchased boxes at this location. Awesome Service!",
"date": "2021-04-21T20:01:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Lonnie!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4f7b1c03-2363-4784-a43a-781efe8b0f23",
"author": "Yolanda Beason",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJtVqDOshWbnHpMYmflfg_Ia90fS2G_8uhgLrt3qTMxS2k0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good service was provided",
"date": "2021-04-20T20:57:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Yolanda, thank you so much for the positive review! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0444df82-136f-4551-82ef-e97ba0729744",
"author": "Deanna Barton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKaUORWsMvTvflkcYFp2lf10R_sQHHEX1f7CqkwCKNMjAD-Rw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The young lady Lisa was very helpful and professional. I had a really good experience dealing with her.",
"date": "2021-04-18T20:07:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Deanna, we are glad we could help! If you're ever in need of more help, please let us know!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1669e440-3698-4142-ad8b-7fbdf721ba49",
"author": "Anija Chantè",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUiVj3kr5abL7ckLZX47wPrXryHKbOkkIhy3aCXUz3YaNrZYL3t=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came in after been giving the run around and many different storage units mrs Washington was so polite even while she could see how frustrated I was after dealing with 2 other storage units she has great customer service would recommend anyone very customer friendly",
"date": "2021-04-14T21:08:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Anija, thanks for your praise and kind comments about our team. Thanks for the recommendation, and have an amazing day!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "036d9a61-b4a7-46c2-ab38-bb01f9016e71",
"author": "Wykesha Malone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJb9jet1DG7IJYi7VX8MxKpuVWTBSt52yZKTqOQAYf7hAOnNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service was great! Staff was very nice and friendly, not to mention the office was very nice and clean.",
"date": "2021-04-14T20:58:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Wykesha, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Self Storage!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ccc309d4-d47b-4063-91ef-90946c5dccff",
"author": "Mubytiffanynicole Makeup",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUHDvz0qXQZlP9PyxjdGMRVjJEvu_zICqoEjWkqrRYKS_tmQ6U=s64-c-rp-mo-br100",
"rating": 5,
"text": "She was very professional and gave me a very good deal thank you for your time and service",
"date": "2021-04-13T20:57:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "f3bd464d-345d-4d22-bcec-99bfd6ce574a",
"author": "Charles Garrett",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLD6Kkp4wHSfzH5l_R9LEWgnQDXzxF5c_j7PIwLDa8J3kCCrA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santresia helped me today and she was really good! Very knowledgeable and informative. I'm happy i choose Metro Storage today.",
"date": "2021-04-13T19:50:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy you chose us Charles, thank you! Santresia is great!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e7f541fa-c718-4204-82ef-ce7ef6594489",
"author": "Annie Meadowd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJnFaPf6g42ZpAWhsYiCqi34XwyVhP0pweFVg5gvfWEkla1_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santrese, AMAZING CUSTOMER SERVICE!!! SPOTLESS FACILITY!!!",
"date": "2021-04-13T16:01:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Annie, thank you so much for your positive comments about Metro Self Storage! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "69d60d66-0ebd-42ef-a8bc-dc99933dca21",
"author": "Nathan Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUkUJ-jHDqTw8NSenngpodV1fx-UqYHdKVe9ghsNhuAV2-58DJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was wonderful, totally informative and really helpful. Would recommend Metro Storage to any if my friends!",
"date": "2021-04-12T21:10:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lisa is great! Thank you for the kind words and the recommendation Nathan, we really appreciate it!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fe8f0b8b-c4e9-4e06-a979-758d8b51a4f8",
"author": "Kenneth Daniel Jr.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIq5T_dPNiMHujEoN7pHIUUg3Sm3Kb0bunMp8B1IAD2Do895A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-04-11T17:15:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kenneth, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d63382d3-1c8a-43e3-a72e-fa2ffe8e4351",
"author": "Teeki Roberts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDfx8ppOQ11s1rD4XULkpEIy1iIWMXFE6W2C9Z4Ah9Wleh4K4_wA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santresia and Lisa were the best customer service yet. They worked hard to make sure i was happy and all my storage needs were met. Thanks ladies 😘😘😘",
"date": "2021-04-08T19:28:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Teeki, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Self Storage! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "795575f3-e7fe-4041-80fd-58a58f76a298",
"author": "Dana Darby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIombbkfbtbzjPo2xf_7TrnISTa18kyLiJciBRTQ9da8TMI7A=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very informative and helpful.",
"date": "2021-04-08T18:35:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dana, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fe9e85f7-1eb5-480f-8f7f-62856d885eee",
"author": "Aliece Stuckey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJK2ks2WPYQv_7iB7KdQb4GPvqqiGRgYmf9YvJm_ugB8EB4DQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Always good service",
"date": "2021-04-06T21:35:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Aliece, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b672f279-06b2-42bf-ba95-18082fe3b989",
"author": "Abdul Aquil",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUURYMd__kzY53Mva0g1323w6aE77gDM7e_QeqFcRPHhNtKUnKU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Would rate a 10 if I could. Santresia provided Great service today.",
"date": "2021-04-02T16:47:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "A 10! Thank you Abdul, we really appreciate it!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c03b2866-4b0a-465b-96e2-bc8a241777d1",
"author": "Chaketa Tillman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWg9P3fA60M45MaDWC8ao8XycQa2AX7-dwoA8UUYthv1SheR-BOg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-03-27T18:49:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chaketa, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3d7daac1-16c1-4b3e-a859-f417b52a084f",
"author": "El Erik",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXUhZC-x_G2c10JG6305aTCTzIC-gYLnlYFTcxz773a8Jd5Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people great service. 6 star service!",
"date": "2021-03-27T12:54:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "6 stars, wow! Thank you Erik, we really appreciate it!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "861ae20c-6873-4629-bc5f-2a4e9bb74943",
"author": "Laura Rojas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrEBdOaJiWIy6iQH20rn4z-igriwLA1F_sTZngzJJDvHMPlSrmmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santresia, is very helpful and friendly love her vibe.",
"date": "2021-03-25T20:36:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Laura, thank you for your kind review; we are happy to pass along your comments to Santresia here at Metro Self Storage! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "779797f6-65cb-477d-80ed-e6a6e301feb5",
"author": "Kensley Fields",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkqpNiJHhRTMwkeiwoFbvzBriqD53K7mPGz2Fkv8S1y1R4Cgo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santresia was awesome. The service was quick and I got exactly what I needed.",
"date": "2021-03-25T15:50:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Santresia is awesome! Thank you for the kind words Kensley!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fb7ceed6-f6fb-4e73-b35e-4fc2d8228942",
"author": "Taneisha Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURRmCOPJ-j9XFwy1273cYAxJVSgZLRTvGK-eKsqJkxPkV18oL8PQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santresia was awesome she took time to explain everything she was very friendly and I would definitely rate her a 10 if I could she represents the true meaning of great customer service",
"date": "2021-03-24T20:11:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "A 10! Thank you so much, Santresia is awesome!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ac6c3985-94f5-4f68-a06c-a40ac99ccbb5",
"author": "Hundred Proof",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjMGS9WE1XpxbCZatpzE7BdD7x9r6qpIdv0EsCJ7-LEFXRkg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-03-19T16:10:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "771e4436-4dff-4989-b12b-c679c433550d",
"author": "Miguel Patrick",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU0lKgj_16F1YwkPI1kVh8m3NB-i-zr5STuGtqzawJQTk0qvPJT=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-03-19T16:09:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Miguel, thank you so much for your high rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e84d2533-1bef-4e05-bec1-251b0f8c99bb",
"author": "Hop Hip",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_qs2PfR1dnszqWlKEAuBKUD9nIR__2D6QGsARj0_eyarpRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-03-17T16:42:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "66959a07-319f-4515-92e3-522d9652e512",
"author": "Nellson Terrell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLsS2Vth1lWxCTTM2JOII0TAYjcHxJsQplkXHvu1f7UmbE2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service!!",
"date": "2021-03-17T14:08:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Nellson, thank you so much for the positive review! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7e4c33ca-f85b-40dc-9fca-227e97b35731",
"author": "carla thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVUghyfKZ6Zg3oh0LKBw-192VZXeNh5HRoPOgDs-efK7H0F6y91A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-03-16T14:15:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Carla, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "732cc054-97df-489f-ae1f-08488b192d8e",
"author": "Sonja",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpmDlNPFaQ7ukPB1RWzOCSq0ttTgMQKUGDum99zjQwleXsopzF=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santresia was a joy to work with! I'm so happy that I ventured into that location. She was patient, kind, and explained all the details of the rental. The grounds were immaculate and all COVID-19 safety protocols were in place. I would highly recommend this location!",
"date": "2021-03-13T14:04:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "What an awesome review Sonja, thank you! Santresia is a joy, our facilities are pristine, and we follow all COVID-19 safety protocols! Thank you for the recommendation and kind words, we really appreciate it!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "22c7771b-13cb-485c-8fce-f8bbc708591a",
"author": "DeAnte' Clemmons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhrZ6RCshXit00a1IukP_CcuTg7Qhv11DIMYl_0qXYR3gc7D-RBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-03-10T14:28:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dee, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "71c3e44f-fe72-4203-a0c8-da773ad22b2c",
"author": "kydz Palarche",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUfkQPzi5A1H_3M0bJAdOLU9RKd1L2CSfE23UrSjSuAROk5AW4ZLQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place, Very clean, top security also.",
"date": "2021-03-08T01:11:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the positive review! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "e6e91383-8734-40d1-aa3d-45aa54b22a6d",
"author": "Matt Matheson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLvySl_mIqwdTIO5ZrGxgdOT24Kn0OqqcJbAB7hZioeWwBRfg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-03-05T21:10:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Matt, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "65f0e43b-5cb9-45a8-8e03-5d30ce7962d8",
"author": "Lisa Newsome",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2bsUdMd_bHnsaITMUqDPXxn7cKYn1r51LK7HNyHN7DwFaWEGPOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santresia was very polite, pleasant great customer service!",
"date": "2021-03-05T17:02:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Santresia is great! Thank you Lisa!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b288a606-c21d-475b-a7ba-ffc5a9c529d2",
"author": "Shylla Allison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_MsQGTAzwyqC2SSdiub5kIYa-ZjqAa3A4iW_ICNdMIIFRQQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shantresia was such a big help. She walked me through all of the steps and made the process so much easier and pleasurable. I couldn’t have done this without her!",
"date": "2021-03-02T19:05:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shylla, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "916432f0-1f6c-4b03-8032-e76ee553fda3",
"author": "Charn Pala (Charn)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcJvKoQxr4f8XAxR5VkB6K8tnwuZug6f0HieB2lAn0-psx3H5PFw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Love this place great space for a good price, climate control, great customer service and very clean. Has a lot of cameras also.",
"date": "2021-02-25T05:13:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Charn, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "d7c36c72-152b-4879-bc07-4adbed263913",
"author": "sameer coleman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIDWN4DCCQH2wE3HaAQ7SEK_Y5r67QLFJEZ8t341H40iBxPqX_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service! The manager is outstanding and the property is always nice and clean.",
"date": "2021-02-24T15:40:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We take pride in how clean we keep our facilities! Thank you for the kind words Sameer!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "17dfc1ea-c57e-4fc4-b54e-d1b5c20ed594",
"author": "Tashlin Dixon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVqlz5gCAaSth2VynecfuP2-K88N2RkPPlNJCp1QJugjbLdf8kW=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed a storage today. I chose Metro Self Storage and was assisted by a Beautiful, lovely lady name Santresia who made my storage renting experience wonderful! I’m happy to be a customer of Metro Self Storage. Thank you!",
"date": "2021-02-23T15:42:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tashlin, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Self Storage! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0a63b8ad-675a-46b8-855e-cf98d0653d9d",
"author": "Derrick Edwards",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiKmum-FQUry7G2DPicUtoar_jfrSEyqhdOn0eEYJ4AG9HTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-02-20T19:50:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Derrick, thank you so much for your high rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "156de2c5-c696-45c2-9186-bf97512a6568",
"author": "Terrence Jenkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbsF0iQ0h6QQwbJpgUAHUHn3OT5HrbSVJucw2kqtqUf7qPt5Y=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-02-18T21:08:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Terrence, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2021-06-29T19:20:37.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e73c1e53-6bcb-4102-a8db-bb02e012e6df",
"author": "Dominique Renee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLc-xBEJ99kzF6v1xjP7yENq3fKtGg4fHQ4_-8kYrGiJbJzWA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-02-17T18:47:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dominique, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8055794c-fa9f-406f-a8aa-e29a9c8e875b",
"author": "Bobby Flagg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzAgmu8NUFkjh-RQcrO-H3CqzKUTVVCwOOC_Q-iFdlkA1UIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa was very knowledgeable and helpful with my needs. She was courteous and attentive. We as consumers need more Lisa's in the places and stores we visit. Thx for your help lisa.",
"date": "2021-02-14T20:03:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bobby, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2ca761fa-7195-4c5a-b6ee-83ab50a2f525",
"author": "Marcee Montgomery",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWklDXL7nDaV3ZU2lL7Q3shrfrDZS_kUxIPjPP2hF_AzuJ5Gxfc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always experience excellent customer service and conversation were made personable and made to feel my business was appreciated. Very helpful whenever I called in with a question or needed assistance with my billing.",
"date": "2021-02-12T16:52:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Marcee, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "2fd4b44f-1eca-4590-9139-4acb0586ce8c",
"author": "Deandrr Bess",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKKRDevGBRGWsL5NFTtZ4PPreY-EQVBwM4V2qrxnGqD_VZtVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleased and satisfied with my service today. The manager was very helpful and knowledgeable about the storage business. I'm happy I choose Metro Storage today.",
"date": "2021-02-10T23:10:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are happy you chose us Deandrr! Thank you!",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ba88b7b7-5d17-4bd8-a00f-7e98633c7a98",
"author": "Derah Jenkins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUymuj_YTPF5q_UX-qxtd6J6qhYwALxRdhXOFUuI0T_FwYXx3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer Service @ the Rex location is always impeccable!!!!! I would recommend anyone here! 10 stars⭐️⭐️⭐️ is my Rating",
"date": "2021-02-09T15:45:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Derah, your wonderful feedback and rating mean a lot to us. Thanks for the recommendation, and have an amazing day!",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "46c2bd06-566a-4eaf-b1ac-5788c7385e8f",
"author": "Quis GotJuice",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZAvmIJGuCxha6MqubUqOyagSyWIytp4MhLRr4JG52kw8cXmSt=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience with the help of Lisa. She provided great customer service and assisted me with all of my questions. Thank You again Lisa!!!",
"date": "2021-02-07T17:44:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Self Storage! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ab010b32-b20c-42b4-843b-dc41267a50a4",
"author": "Amp Kmoe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqVOFGSW4B5hhJsPhk7HZ9dpRDomqyjl5n0_i6gWSY2SWwbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Metro Self Storage Morrow location has given me great service for more than 18 months. I've always been greated with great customer service and courtesy. Santresia is an exceptional clerk and she willing to go above and beyond to meet me needs.",
"date": "2021-02-06T17:52:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "87bd2e87-5512-48ef-97a0-97ef33af4df6",
"author": "Harrison Hilton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrcrHjbEayFtaCp1VnnaSY0Ok59jA7k4QMq2rbXejJgRt6yw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-02-05T20:36:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Harrison, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62f7bd5c-14a5-460f-901e-288c7555d53f",
"author": "Amethyst Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKmz9pUgaW2pNpDaZ1lNGGC9XQHkW-xaTGTWw9LDfLmOI2d-g=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service here is alway great!",
"date": "2021-02-05T17:07:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Amethyst, thank you so much for the positive review! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4fcd3ca2-3b1a-48f2-b713-801dd737155b",
"author": "Nate Washington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_zgZFyR_Qr-dl0rhxPpOcavfNpgJOTt1ZnI-zoKaLMtvX8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very glad that I picked this metro storage unit today it has been a highlight in my life.",
"date": "2021-02-04T21:44:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "91c76365-6537-43a4-95d1-30141ecfcc24",
"author": "scorpio J23",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVz53RO7eNf_kgiuN5AP6hHzwW3rJ7-UyVl_FHqIS-XXKIvsrxh=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-02-04T15:15:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "051a5b7e-6502-4bea-a29e-8da171b1cfdd",
"author": "Early 456",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXhxpZSnR_qvxW1q6FKA--ALaYTDYharR2i5M-I32YTUdOMg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good experience! Not the cheapest but the best.",
"date": "2021-02-03T18:52:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "42fa3877-2a6d-4bb9-a248-990e2c8a8eb5",
"author": "HK Writ",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEiimPqnOgdPv3p5yJIMhN-DhkQsDkjV1Mpp-X6BGWl2hc_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always courteous, clean, and pleasant! Santressia(sp?) and the rest of the staff have given me the confidence that their main interest is to provide a safe and professional service. I received a call from them after a previous visit, telling me I had not properly secured the door on my unit. They kept an eye on it while I made the quick trip over to attach the locks correctly! I really appreciate that looking out!!👍🏼",
"date": "2021-01-27T22:16:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "d78b6065-1cd4-441d-bfb0-38f8d2d3f7cd",
"author": "LaToya Childs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUhjFTB0-DDH_ApfGRq7cOHaW2HBfOgsS1FMW8dt7XkMB6rRL9d=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-01-17T19:20:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Latoya, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "01b9c169-3f7c-4fbd-b389-f960e2ad8086",
"author": "WenNRome",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXKEqlqjoWYj8Q0iU96V0bpfxBFIwwJaVvND-zWNN6USotYXbXOAg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Santresia is AMAZINGGGG! I walked in close to closing hours and to my surprise I had a wonderful experience. Santresia was extremely kind and nurturing....asking me lots of questions as to what I wanted and expected then making her suggestions from there. She was gracious enough to show me three units which were very clean and gave me all the necessary information. Great Job Santresia....give her a raise! lol",
"date": "2021-01-15T18:31:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "2750bc0f-4978-4026-8cf4-1f18a12e2d7f",
"author": "Tamara Henry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIo5ChxB_uI2V7upsK7nohcchNcLT1CoTzBH-zhCE8Mictd8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with Santresia was excellent she provided me with the best customer service. She asked me what size unit I needed and when I wasn't sure she walked me outside in the cold to show me the different sizes they had available. I definitely recommend using them no matter what your storage needs are. If I ever have to use a storage unit again I will be going back to see her.",
"date": "2021-01-15T15:53:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Santresia is great! Thank you for the wonderful review Tamara!",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "abe186e9-6bd3-4840-b588-d2a21ad0082b",
"author": "Hair by Sharon Clarke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK97pEkOoZLyUECht-W2FICwzsk-iOsQUpEB_yTeU2Glxxcbw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My services at Metro Storage has been wonderful my Rep Santeresa has all ways been a pleasant one. If you looking for a great place to store your furniture, cars etc I recommend Metro Storage in Rex Ga.",
"date": "2021-01-15T15:04:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ad56fc35-9c85-4da1-95c3-71d512770c19",
"author": "keiski theboss",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVfDHZm_WoT2--mYrcJW-9uPoUPensmjrLJekc-t-Oj7RfC6qB6lw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-01-13T15:07:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "da2ecf7c-3442-4e40-9407-cb38173f2736",
"author": "Antonio Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLC2lrDR9f_4ZPmTA78w2fWXKblWT5AQx6LIwgg4dFRiIaRHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good sales person great costumer service",
"date": "2021-01-07T16:40:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Antonio, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "a416dc44-d96f-4539-894b-f85a3ada09a2",
"author": "L.Shanta Fuller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBLg5g7-zQWi2y2nVX5GcnFHUPF_nV7NKd_zapcytiiLMaJrj2yA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clean facility and great service!!",
"date": "2021-01-06T22:44:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive comments about Metro Self Storage! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2021-06-29T19:20:39.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "8ce97880-59d0-4e28-bfe4-fd03f6022253",
"author": "Bradford Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIczIX0D85QA0Ju8Bpvh1NlyMpyQPUZX01OUi6tuX5GiInyow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service. Online registration is quick and easy.",
"date": "2021-01-02T14:30:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bradford Johnson, thank you so much for the positive review! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ad6206af-cd27-479a-a72f-38f4a27122e7",
"author": "Antonio Fletcher",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVILKXD4j829EOfA-7IyphQnfjBDwGaAzzhRl5Q8gb3x1LyvJtJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a wonderful and excellent customer service. The ladies that help me establish a rental storage were very professional and comforting. Metro Self Storage should be glad to have these 2 ladies with there company for years to come. I had experience with other storage companies and most representative are not professional.",
"date": "2021-01-02T14:22:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you Antonio for the kind words, we really appreciate it!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2aaf0583-993e-4dbf-b9cb-af50779eaea6",
"author": "Damian Thornton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWX5aOKzjDsa1y1boDI9_f4iYoT3MyTctrQFECh4OGHdn42Jfo=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-12-31T19:13:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Damian Thornton, thank you so much for your high rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d30e5e85-5323-4c8f-8a84-cf01215e7dc4",
"author": "Kasheef Rich",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzt-vBWx3PWUg3Lr0SiBib0OL58qUh9O5Db8s4_l-4h0VJh-T8Ag=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very helpful, Santresia made it very easy to get my unit.",
"date": "2020-12-31T18:19:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, thank you for your kind review; we are happy to pass along your comments to Santresia! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2f8995be-7719-49c8-876c-df674381beab",
"author": "Jeanne Townsend",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXG9ClQNYSgHHLar_m5Jh4RQkRPZwTjk8Nj4HIepPbkYZRpB-J2=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-12-30T21:42:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeanne Townsend, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "17004545-3615-44fb-a0ff-bad632865830",
"author": "Marisha Hallum",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9ys92LoJzi8KLdMvAT7-5GYhZZ-U4xUrWDeRQCEOCrRUd4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-12-30T19:38:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Marisha, thank you so much for your high rating! We look forward to your next visit! Take care!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e6bf270d-d0ee-40f7-a776-56a5c4eba48d",
"author": "Facts Truth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpDXgM9cmD9nea33zq2ztlXX8YUWN8XGusOiLLKTNyORKGbA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good. Excellent.",
"date": "2020-12-23T22:58:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rodney, thank you; we appreciate your feedback!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6f5dafb5-663d-4761-b6a8-a36bc081dbbb",
"author": "Corey Bell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPwhZdSGNeGRj9ijwWjNo5TSfxhMizKL6R8yrKJyOa_R1zci7q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-12-22T16:02:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Corey, thank you so much for your high rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c900e7c-3283-4f2a-aab6-35eecfdbd2b4",
"author": "Cocoa J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIvwdR0oqjPdHq4DEEZtM5xE5kLzbm479UAB10CG7lmzgCbOQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santresia is amazing. Loved the service",
"date": "2020-12-15T15:16:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind review; we are happy to pass along your comments to the team here at Metro Storage!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bce4dba1-db27-4fcb-a613-f013b4b283ac",
"author": "Samuel Chaney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKAnAmZiM0I_0otugF7dK45PDLIUzCf23uY7QuClQHN92xlmZM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-12-08T22:59:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Samuel Chaney, thank you so much for your high rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "db6c0c14-5796-46ff-b788-ea807bd6a647",
"author": "Tammy Cook",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLrmEM3nQX7CJZKsPdq9IknQNPt_hJgpCNE3fktG4RVlTV=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-12-04T19:51:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tammy Cook, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "56d159a6-d523-4303-9f8d-9f0268a659ab",
"author": "Thomas Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX04g-wPMGq9hjoONaL4-KZDLXVODgTLkG_nbVBEANDhtqG4Xsq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service ! Helpful and friendly atmosphere!!",
"date": "2020-12-04T18:44:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thomas, we strive for 100% satisfaction, and it is great to see you have had such a positive experience at Metro Storage!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f7c563a9-ce7f-465a-93db-5437d51d4de0",
"author": "henrika houston",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIz61psLw7vdyPM3ZnGSmbssAVl8sB3wxmN4VlKY8vO8Zo6sQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Pleasant experience at Metro Storage in Rex, Ga. The lady that helped me name is Santresia and she was extremely nice and helpful. I was provided with all the information I need. When ready to rent I will be returning soon.",
"date": "2020-12-04T18:32:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "42733938-7c93-4667-8be6-f369aceb0a51",
"author": "SouthernGirls100",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqoegf8ZbgYsyFiTxJ3QML-8h3EwJgBRK_ug4wQrpzKK1nLg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly feels like I've known Mrs. Santresia forever please choose this self storage here in Rex GA it's the best location!!",
"date": "2020-12-04T17:17:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words and this wonderful review! Thanks for the recommendation, and have an amazing day!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "c511547c-971a-4fbd-83a3-2e7213d3c08f",
"author": "Tommie Henderson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI38uZEd_iyk2FD2VDXB-h5ptn4hnJqQegXZHNfcyLZIJwrfw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santrese has been the most helpful staff I've met in a long time. She is always courteous even when there is problem going on.",
"date": "2020-12-01T22:20:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tommie, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a7e736b1-fc17-4d37-9187-7232530868f5",
"author": "Johnnie Grandy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxrI4SWW5wMO_7GJAp1QvvUkONeLCVnMtnuDOxGpEukb0PGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager Santresia provided me excellent service! I will definitely be back to rent soon.",
"date": "2020-12-01T16:17:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6e997ffb-a965-4ce0-b89a-ec0935213ade",
"author": "Max Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdYVGkd9uKPr72aBOHE47BWNg5FX3g-_t3xqywo1A9CQogqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "great service!!! santresia is the best..",
"date": "2020-11-27T16:14:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Santresia is great! Thank you Max!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9ae5a92b-7e51-4865-bef1-efc72e3a496f",
"author": "Og Lucci",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJH9Cwf2JQ-1eHCkdLf0MF8tCnPBAosn6i3jouNDwImfSVWuw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Such a beautiful space and engery with great service",
"date": "2020-11-24T16:47:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind review; we are happy to pass along your comments to the team here at Metro Storage!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4458c48c-b522-4c44-8f09-e74fcce12db1",
"author": "Rico Jacobs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsMdWlkNQPkaZVWn3PlJKiEho2fqGvC9FrKD7ag0mwG14xWKY=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service was more than i expected. I truly felt very welcome and that my business was appreciated. I would recommend this storage to anyone needing storage. Ask for Santresa she is who helped me today.",
"date": "2020-11-17T17:14:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "ae7b21db-1aca-4ae5-a1a0-540ddcb837b3",
"author": "Debbie Raines",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUknDBOMJdofNlEz2PP_l-PbIxgD6hUsexcIbsYcpnq7DwPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly. Excellent Customer Service. Took care of all my moving needs and answered all my questions. Great job Lisa.",
"date": "2020-11-14T20:12:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Debbie, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2021-06-29T19:20:40.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "94e62220-fe85-425f-bbbc-27f04aa3ee67",
"author": "Alecea Conner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxe3y4TNXRG23tB_KIhHQOx1JZKjr77itWnGPB5C5l_cTkbg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Super amazing. Very nice with wonderful customer service. I would def recommend",
"date": "2020-11-11T22:33:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Alecea, thank you so much for the positive review! Thanks for the recommendation, and have an amazing day!",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b07c2714-b919-43f9-a2ca-3693922e2394",
"author": "Luis Radillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSRp_m6P1BYpMKK8DVcQ8sEJyOOLK9c_BsBon2K0PVaMrClA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-11-11T21:39:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Luis Radillo, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "52aae474-052d-457a-8c4a-89751b144254",
"author": "Lillie Nelson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJyzRJMLDhnYuwUkdwqi4uB11El-BI-w3S0oigjgKIZweyQQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I experience wonderful service, clean unit and a very knowledgeable representative. Santresia was awesome!",
"date": "2020-11-11T20:06:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Santresia is great! Thank you for the great review!",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "3faf5baf-b46f-43b6-862d-f6bbd4d1b6f2",
"author": "john Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI72ztv_aIfaTNrLb-hZdAS3WucI5ojbAAZU6OCpvAn5Su9vQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Needed to get a storage for my daughter quick, and I must say by far this has been a pleasant experience. Santresia is really nice and is a true storage export. Thank you Metro storage.",
"date": "2020-11-11T16:19:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind review; we are happy to pass along your comments to the team here at Metro Storage!",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a2d667fb-bb8e-4f58-ba23-d27575993fcc",
"author": "Angela Hernandez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVl20hfGesUgIZq64x4728E-Ck44KzOiaYSVXljk-53VWJg2Wc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone is always so nice and friendly at the Rex Metro Self Storage. I've been a customer for over 10 years.",
"date": "2020-11-07T17:17:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Angela, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "41578f49-6d4a-40a4-99de-2da32507a8e2",
"author": "Janesa Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ8zGHPK0YzoO9K0oMCJMyIJvd-iyE19xxOuzlYWBEe6SxAzw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-11-07T16:51:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Janesa Jones, thank you so much for your high rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "42fb515d-212d-4428-9128-c61673720396",
"author": "Monty's Groove",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUJRbo3RXpAwMzQckTLH1Ftkfn0L3-73ncYFX1zVtBvyfljdnI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-11-05T23:59:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your high rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3c38e98f-3116-4e0b-83c6-de55e2f2881c",
"author": "Derek Daniels",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLlS3oxHJW0G4n_EnVDiHuZt1eD5HYdp0RpaL8CBJxBvNFJVQ=s64-c-rp-mo-br100",
"rating": 4,
"text": "Good service",
"date": "2020-11-03T22:04:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Derek, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32a66dc2-925d-40ad-b297-fd6f4a7a3938",
"author": "Regina Bell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQgjmbrgIwGz__Jd79X7XMIYgwriqK3H442MunY4eLRU_ueA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service!",
"date": "2020-11-03T20:54:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your feedback! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "afa34407-b763-4d57-ac58-4905c915b094",
"author": "Lavelle Duckworth",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlHiHYWyFvCD3mSwo0b7IDXo-8NsYxaazVp5e_c0y7pKUyzg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always a pleasant visit when making my payment. The manager very welcoming and knowledgeable. The Property is always nice and clean as well.",
"date": "2020-11-03T19:24:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lavell, thank you so much for your positive comments about Metro Storage! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "a5fdc932-2f0c-4ec8-ac89-453b6df6da2b",
"author": "Ann Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAh00MQ0487P9DC4uOeTdEkyAdAmOYD2wOUZGaef48D7Dcwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "My Experience is always excellent when I am speaking with\nSantricia she has excellent customer service skills and and is very professional with a pleasant attitude.\n\nS Jones",
"date": "2020-11-03T19:17:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave a review for us at Metro Storage. We're happy we could meet your expectations!",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "050b93f2-254d-43e2-90d2-43909f3d31b5",
"author": "Sabrina Rivers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWG_YQgYFlSCWZvRIMWMBH5Y8fngKOqZ4CeEOxeV9zfA0fAZOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-30T21:44:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sabrina Rivers, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c72849a8-6b80-4bbe-ae3e-8dd751142e28",
"author": "Michelle Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCjMMXr4Zm-5jxd-_CBCU5D5oNZ4X3D0-PeGipCQSKOVY4TNo3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Shantresia was fabulous with helping me with first locating a storage unit and also answered every question I had.... I feel really good that I chose Metro self storage 😍",
"date": "2020-10-30T18:22:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michelle, we are so happy to read such a great review about Metro Storage! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "137e8508-d3e0-4593-9a98-247074537a69",
"author": "Claudia Robinson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWhA35VWsz7X4xq8_w1bMel6Dos2dqq4kM5pNBdla32mcFZ3PoTTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing customer service. Santresia was amazing help and great conversation. She gave me a great deal and a clean unit!! Thank you girl!",
"date": "2020-10-30T16:19:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Claudia, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "5a001f83-9608-4af1-8090-584156cf0741",
"author": "Michael Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwqnP0PwNlUev1kdxZWuzQs0VA8ZGHk1_33bPhomixRUvuB7P1=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've been renting here for a few years!!! I always receive 5 Star service here....feels like I'm at home with family!!! I recommend to anyone who is looking for a great storage facility!!",
"date": "2020-10-29T20:03:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael, your wonderful feedback and rating mean a lot to us. Thanks for the recommendation, and have an amazing day!",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "430eb9a6-c197-4949-a01d-71c735c75234",
"author": "Neal Bowman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4CHENNEK69UlsUBKYZeKOHEhytOuCXgcP5-ber5Y3Rr23ow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good experience",
"date": "2020-10-29T17:22:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Neal, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8f01da6a-9fae-4fd0-b1c5-e917d92f97a1",
"author": "myescha brooks",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKFoQet3ZYbvVevvNWq5jvzFNCVJMeVeVDS7b3xjO50OnB2Bg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-29T15:44:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Myescha Brooks, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bbf030e8-4dfd-4ada-a643-c03af8a8bf9f",
"author": "Luke Outcold",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpW5aQpTaw3jr7HuZwj8AFm_Uy7XudRSQP83eLX_1Uu9JfNZAS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lisa provide excellent service",
"date": "2020-10-28T21:12:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e9025844-ed99-45c9-a0c8-6aca461e1cd8",
"author": "Zedd Mann",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwVmw42bQZGMgfgJ3rCzKJgpNodgHsF1yNPmYgqUjjobAUkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "The service at Metro Storage is very nice. The manager is informative of customer needs. The unit was also clean and as described. We never had an issue with safety on this property; we always felt like our property was secured.",
"date": "2020-10-28T18:21:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind review; we are happy to pass along your comments to the team here at Metro Storage! We hope to be of service to you again in the future!",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "cce121d9-5b09-46db-a22c-65f9de4361cf",
"author": "Carlos Campbell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIO8McZscyT671Kr2wVqGg9cUpMT3OHzWtanZ3V3N7cjtpXiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-28T18:02:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Carlos Campbell, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:42.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5b4aa801-da1c-47be-9595-0864389ff65c",
"author": "Mildred McKinnon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDe5H0RQUXGkysp6Okhs-oRlnGe53rVhNELmUg6LaFMlhmng=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-28T17:55:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mildred Mckinnon, thank you so much for your high rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a39d559c-8da1-4290-a3ba-291bd779db56",
"author": "Scott Bigham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLGRh1kr6X7v8LJTUo4InZXy5MtmfauZAvWDbs5Bb0fc2nmdg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service always. I highly recommend this facility. The manager Santresia is AWESOME!",
"date": "2020-10-27T18:53:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0c70c3ca-5f44-45ad-b3ae-9df18371bd00",
"author": "Rosalind Johnsob",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKZeQOCmbzVrzRhVORtG2PKey-jxLyjNDb_LUdPKlt_jh4j6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been a member of the Metro Self Storage family for several years now. From the very first encounter with Centricia i knew that i was in the right place. Clean and safe and very close to my home. I felt a close connection with Centricia because of her sweet and caring personality and her obvious professional ethics. Over the years besides still maintaining two (2) storage areas I have remained a friend with her and have continued to admire her sweet Spirit. Shes always willing to stop and talk with you about any problems or concerns that you may have. She will reach out to you about any changes at Metro so that you are aware before it happens. I dont think you could have placed a better person there to work and i thank God for her daily. Thank You Metro!",
"date": "2020-10-27T17:39:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rosalind, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "b8b159e3-12b2-4296-9beb-5701e107ab1c",
"author": "Shari Ponder",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW81FkEJ94pERBOOKjJQf-xBEQ9bBKmj0ZWorAQYr_Klf0KrBzflg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I’d accidentally tossed my storage lock keys. Santrecia was amazing! She helped me resolve my issue with a new lock and keys and discarding the old lock. It took no time! She was polite, professional and efficient. I have had wonderful experiences with Metro Storage!",
"date": "2020-10-27T14:33:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shari, we're glad you have had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "bcca1863-326e-4e4c-bb49-37fa08912588",
"author": "Carlton Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIGtiWCFpjD4zH1c3ueovMe74WcI04V3JIF5fyDKBMy7IWtsQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always great service with Santresia!",
"date": "2020-10-27T13:57:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Carlton, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "36b245fc-9a63-4d37-8908-23fe92a38d4b",
"author": "Kevin Roberts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLr9l39-CBzErVjvGci5XAAHjHiUdsY1icRL7BKvOlYvoHnGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always nice and clean facility. And the customer service is the BEST!",
"date": "2020-10-24T16:15:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive comments about Metro Storage! Thank you, and have a fantastic day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "513877d4-ee96-4671-811f-fc21879ddd87",
"author": "Latisha Holden",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU-VG_yJeiJto-ovsmjsqZThNxnlsHkdjZjYgxyS4sr5dc-Tr1q=s64-c-rp-mo-br100",
"rating": 5,
"text": "The property manager Shantrese was so sweet and very friendly and welcoming, it seem as if I knew her for years!!! Thanks for the warm welcome and I’ll see you soon when I’m dropping by the storage!!! Thanks again!!",
"date": "2020-10-24T01:53:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Latisha, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Storage! We can't wait to see you again, have a great day.",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "89fadc67-9f39-4594-85d8-b297adb2db65",
"author": "Z. O Brooks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsyW9EqUXSeogammm4H0LqfssDa_nIQMdS2whmky4bqiend-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love love love Santricia. She’s one of the reasons that I’ve been with this location for as long as I have. No matter the circumstances, she’s always professional, polite and willing to assist me. Keep up the great customer service!",
"date": "2020-10-23T21:38:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, we're happy you found our staff to be so supportive during your experience here at Metro Storage. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "17692953-8fe7-4906-92fd-76068dc6bdd7",
"author": "Tanisha Richardson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9-VC77ogH9PXOEi7cyq9BozoEf1LDo-YwYyUuV-AxVOLWFA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thank you Santresza for the great service. I was in a bind and your customer service and professionalism was refreshing. Would definitely recommend.",
"date": "2020-10-23T21:37:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tanisha, thanks for your praise and kind comments about our team. Thanks for the recommendation, and have an amazing day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fcb03055-3502-45cb-b9ff-4b5664428000",
"author": "Linda Sims",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUoOYTstzjHLpLEPNur5tUKJr6N-D6eSv-MTba65I-6JSNJn_pr=s64-c-rp-mo-br100",
"rating": 5,
"text": "My very first time renting a storage unit and my experience was excellent!! Santresia was very professional, outstanding, kind, knowledgeable and patient. I'm very happy that i walked in Metro Storage establishment. Keep up the good work Santresia!",
"date": "2020-10-23T20:01:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Linda, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e6bb70fe-b8e2-4fb2-bc08-d5d28f7cc3cf",
"author": "Sheila Jenkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKV_gLjj1NPRg9hur012hXyiexGcHiLXcbKAih-7kM2NQlSsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-23T18:03:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sheila, thank you so much for your high rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "707c2f9c-a216-4b57-964c-27c64f28e2d5",
"author": "Shelia Logan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoxbXzSUT8Yu9qzaN1FFoC9lOYyATW_TYRQbaeDf3VtStczw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-23T17:15:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shelia Logan, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0bf2a31f-65a5-4cf0-9b90-dbd345b56d56",
"author": "Simone Shampoo Francis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXL7cXpWhNQohXq3MdAJTTTnStM-KKRyb9tG6Mx4lJ58QnnCRk=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been with Metro Storage for a long time, the service that I received throughout the years and present has been absolutely perfect. Santresia has been friendly towards myself and my husband and we consider her part of our family. We look forward to seeing her when we go to unit and to pay our bills. She is Blessing to your company. She is our Metro Storage GEM!!",
"date": "2020-10-23T16:55:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Reviews like this give us motivation and help us ensure we provide high-quality care! We hope to see you soon!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3e2b0c30-1472-45bc-b9bc-6417510a26db",
"author": "darrell jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZdnQx1AG-izR7qMYhP0nNDk9HPzdmvJROVdChZcBMqnIGubVn=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santresia always provide great service. I would rate a 10 star if I could. Thanks",
"date": "2020-10-23T16:24:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Darrell, we always strive to provide top quality service to every guest, and are pleased to hear that you have enjoyed your experience here at Metro Storage!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b81acd6d-38c6-4d3b-8895-79bd6602ba22",
"author": "Shakita Dunn",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWE75XiNbuEufrkXELroejaQrGWPYGCrOOTYSg9ZO6pmsr2vA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks for a pleasant experience with great customer service from beginning to end. The manager was attentive, friendly, and professional. I gave five stars because of our excellent service. I would definitely recommend this company.",
"date": "2020-10-22T21:20:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shakita, thank you for your kind words and this wonderful review! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "900a280a-5e98-44c6-ba54-5dfc21d9279d",
"author": "Ruby Caliente",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJK7qdTDkjj1aGqv6C_YIYfLVdVL0pYYt5zxzGi5vFZbE4txt8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Shantrese was great and professional the service I received today I definitely recommend metro self storage.",
"date": "2020-10-22T19:03:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6a7d79ec-d41f-4155-9b47-945ae56f5058",
"author": "Cynthia Reese",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlB7Y_59ORWW6dtjzLGvnLXTJt9Xhow0Xiy7alURYtq4rfvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-22T18:00:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cynthia Reese, thank you so much for your high rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3e678a83-0511-4809-b6c4-80f30a517d25",
"author": "Rico",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_QwasbI8-b1AQYVu0tsSYfDGN6AwReLlx8DfiXkIg5isn8B4=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-22T17:39:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rico, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "52b1b0c2-f44e-4936-b72a-498190e544c9",
"author": "Robert Jovellana",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINapanrV3_NmrgQCYLaT1mml4JM8hOjvydIqZLyprFQsS02Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-21T21:23:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Robert Jovellana, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d541e290-d5c8-4eec-bf5c-cab528d42130",
"author": "k watts",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJBaUe6W8n3_xCqEWjnH6zcTZmU81HFMTlFmAoSoisDP7GC-w=s64-c-rp-mo-br100",
"rating": 4,
"text": "friendly and helpful",
"date": "2020-10-21T18:10:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your positive comments about Metro Storage! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3d17fba0-e5d9-4cf0-8723-e3e49f3da206",
"author": "Kikito townsend",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW5ORno9zENJcAW-_o97lIufsvUfMpPwXwYCvxqfHccY171r5X7=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-21T17:35:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kikito Townsend, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5869e943-ad6f-4961-9781-dd1b2e425a7b",
"author": "Andrew Dickerson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXllBupP-nOqrRceU1Af8l1Fh9gsEKST2Uu7a3TP9vwUhk3Rhcj=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-21T15:45:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Andrew Dickerson, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "62647694-445f-4b0c-931a-6364c36c341c",
"author": "Brittany Pharr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVDuFu6mbnE5br0-ngiQhXDZpzeAOtKwQYqc41x3px60-oVHDiO=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very polite",
"date": "2020-10-21T14:25:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brittany, thank you so much for the positive review! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d3c197b2-1f57-44df-9d68-a86b89c3b6e9",
"author": "bella Gregory",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLXTX8IMoepfpo7jZTXOHrUUrHCMn3B6BBNz4w6WWqxbu0Gu0=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santressa (Rex,Ga) is a great asset to your company. I probably would not do business if it was not for her. Also the storage is always clean.",
"date": "2020-10-20T23:07:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Bella, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Storage!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "8c43d8c4-2088-428d-bb17-15b4df3beeaa",
"author": "Reggie Tinch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJR_PofBlPC81ScPy8tk9Mq2RDsLblMeNgl7-7s_3TJyDREmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service was 5 star, very friendly and family vibe. Thank God for good service. Will share with friends",
"date": "2020-10-20T21:25:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Reggie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Metro Storage. Thank you for the great review!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4affa485-e04a-463c-a273-6eb5d7be0810",
"author": "Gillespy Wilkerson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXBAV2c_fMFV80rqxWy8K4RgBz4J3k1XSR4v5v8DfAb70xIkKJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service!! Very sweet lady that helped me today. Thank you!",
"date": "2020-10-20T20:44:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Gillespy, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eb9f842c-821d-4e4a-8f45-b3da1c6a4a42",
"author": "Justin Roseboro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4m3LxE4qTT9fB1ZbZJcK7xgs0MeO0dhDP-x8OnDIyVnX-iQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-20T20:13:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Justin Roseboro, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7009947e-7b01-4947-bc07-e8354bf80f36",
"author": "Jackie Dewberry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKnVTskgVcEwj80FECz2eMHh_8MAW-iUVYri-6lg8nUas2RHg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I walk into Metro Storage inquiring about a storage unit that I will be needing in about two months.. The customer service was outstanding!! The property was very clean, I will definitely be renting at this facility... Thanks Santresia for great customer service!!",
"date": "2020-10-20T20:11:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jackie, we are so happy to read such a great review about Metro Storage! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "65b4c962-2480-4b6b-a286-eecbefba707e",
"author": "Brinda D. Denman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-F0oP7bFrjgAH2Ksj6ARzaeDKF2sBCrUmRPKroyPAtEDr5A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-10-20T15:21:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brinda, thank you for the high star rating! We hope to be of service to you again in the future. \rBest wishes, \rMetro Storage",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d089135b-8e61-4e8f-9f51-f682110c51e0",
"author": "Michael Gunter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJc1n2Rc55WNmOzvKdHX-ipRndahAYYeP_IyhL4RiLxs29DUA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2020-10-15T03:45:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael Gunter, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fdc5de62-727c-40ee-a5a2-aac834ff663f",
"author": "Chill Will",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNx_4VNP4BVQOEO1DmsdX_oLWcewl13kzEvg85lWjXsv74C7Yi=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The property manager have a great personality. She made me feel like family. I can't pronounced her name. But she said call her Sand. Thank you Sand",
"date": "2020-09-18T16:01:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for your praise and kind comments about our team. We hope to see you soon!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4a2f3df5-7357-454a-9ab6-280acdd5816b",
"author": "Teena Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0zs4Kg97Yp5lQpL1mroqtF5Mm7hssXl05qW4Fip3tHGX_6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-09-12T16:11:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Teena Johnson, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2c828791-6a89-40f2-8b4e-8597d8ca425c",
"author": "laura b",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGL8aVagcF7sYzG_CK6xS14_sBmEPc08g9XBtElXMjTcAUC8Ao=s64-c-rp-mo-br100",
"rating": 5,
"text": "The woman I spoke to at my local storage unit was delightfully helpful, polite and a breath of fresh air. Give her a raise, she’s earning it.",
"date": "2020-09-02T19:28:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Laura, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e1a66a5b-a16c-4d43-b1b7-31553778277f",
"author": "Latisha Mann",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJYtw4fqlNTcbVLFpRIWSPwWQaMXP01VRy2SvKnCrjlcwTcpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have been using Metro Storage for a while and have been pleased with the location and security when using their facility.",
"date": "2020-08-25T19:32:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Latisha, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "e0c7e44b-9f6c-4b86-b23f-f173c3d0d298",
"author": "Shantress H.",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJMF_Ws6twXwV-ZMzBZEmSW40smMka6Y1l8fr0Jbabbfw9iQSQB=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I have been a customer for 10 years with Metro Storage throughout the change of owners and management. The staff has been exceptional and professional. I'm so grateful for the manager Santresia, in difficult times she was able to assist me in keeping my personal belongings. She is a great representation of Metro Storage Management, excellent customer service, the property is kept in an impeccable condition, the staff returned calls in a timely manner, and customers are updated about account irregularities. She never complains about the job nor doing her job. This is rare in most companies. I also want to include David, he has also assist with my account at Metro Storage. They are a Great Team for the customers and Metro Storage. I appreciate Santresia and David for excellent customer service.\n5 Star Service!!!!\n\nThankful,\nShantress Hendricks",
"date": "2020-08-09T03:07:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shantress, your wonderful feedback and rating mean a lot to us. It's experiences like yours that really keep us motivated! Thank you again for leaving us this response!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "fdcb6aca-042e-4e05-86f9-eb2793e21d43",
"author": "Shawaga West",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKpbabnGr6LAtLTzxilhGkZlslkYr-Ee0-L4ofQwpqU0UJbrg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santresia was the best and I’m in need of another unit and will be calling on her for her help with my next rental. She was such a joy to work with in my time of need.",
"date": "2020-08-08T17:00:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shawaga, we're happy you found our staff to be so supportive during your experience here at Metro Storage. We're looking forward to your next visit with us!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4b35e4d0-01f5-49aa-a6ff-63103d0d1959",
"author": "Ricardo Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0u5cc65UW1n0YJjN2tI-GP4FEawTZ4mxPyqc9knLwLGhGJQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-08-07T22:18:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ricardo Williams, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1c82a8ac-887d-4272-8d01-a5803781af78",
"author": "Shontea Bryant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIeaisjQTq0fibnGVLaS8ncspWNzhwvUHynVspXnfq68WHD6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2020-08-07T01:19:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Shontea Bryant, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "43de2cb2-8113-4642-891c-27ea30b92228",
"author": "Georgia Bewayo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdv0JCqLwEWLabrn4yowEEuOaleYz5rWVi5p-A4uR0-2Zwag=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-08-05T17:38:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Georgia Bewayo, thank you for the high star rating! We hope you have a great day!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8c3c8fe8-7fcb-4a6f-bd40-dff91a86fd00",
"author": "Gregory Powers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJROavRb7vYd0_ZsIVprtkHIPExISZvkVkOwAemk8aACqFw7Q=s64-c-rp-mo-br100",
"rating": 4,
"text": "David was awesome! Fast and great customer service!",
"date": "2020-08-01T13:40:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Gregory, thank you so much for your positive comments about Metro Storage! If you're ever in need of more help, please let us know!",
"replyDate": "2021-06-29T19:20:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f1dc17d8-726a-4a56-8438-b230902da2d0",
"author": "Faseworld",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUr3UM2BrPaytRxZ2laCGzrlZMo7JpznvimuLVtTpfA0ezchpHLFg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Santresia is dope !!!! I purchased my storage right away 👍🏾",
"date": "2020-03-11T15:45:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are very happy we could provide you with a positive experience!",
"replyDate": "2020-06-29T19:20:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28f0c7dd-c222-4956-b01d-002b7ab18668",
"author": "Andrenae Anderson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6Ch0r4WFeTrW075gGdnVoY2oL2_jqR6a1JePDr0tb_m5kZnd8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2020-03-11T14:23:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We look forward to your next visit! Take care!",
"replyDate": "2020-06-29T19:20:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "41952ebd-0cdc-4f50-b46f-826f06caeb17",
"author": "markeith crabb",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVwhNbkXMqpBaY0qaZ0cH9FxZywnSOfvoDuq_xCX0_tXaCHg7o=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always good service everytime no complaints at all",
"date": "2020-03-06T14:46:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Markeith, we appreciate your input. Glad to hear that you are consistently impressed with our service. Thank you so much for being one of our valued guests and we look forward to your next visit!",
"replyDate": "2020-06-29T19:20:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a218a75b-69c8-4f8c-ae26-c841bebba9c1",
"author": "Damichanic Damichanic",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItlQlJtxaerbzOJQzJU54LcUdRqvP1W36tBADiNAso-VWwnQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santresia was great and speedy she was very helpful in getting me into my first storage",
"date": "2020-02-04T18:25:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're happy you found our staff to be so supportive during your experience here at Metro Storage. Please let us know if there is anything else we can do for you; we are more than happy to help!",
"replyDate": "2020-06-29T19:20:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "051e4b8a-2030-441e-be2b-7684271c63b0",
"author": "Ziomara Green-Figueroa",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVc5OC8ZnAEIogJSw6ii-1S_AU31M9cVzuDATArbjg7ALuqgGyN2g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The personal was great. Great atmosphere.",
"date": "2020-02-04T14:53:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the positive review!",
"replyDate": "2020-06-29T19:20:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1d4e5515-9224-4b50-8c3a-c0025bec29e0",
"author": "JoAnn Freeman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLWYEf6LVmK75bUVnuLhZScLcs17b_nr7xrmczgkRzOK_XegA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and knowledgeable and helpful with the information in opening a unit",
"date": "2020-01-22T18:21:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Joann, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!",
"replyDate": "2020-06-29T19:20:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "643c8898-95d2-4adf-ab0a-5f964c4e241f",
"author": "Tom Harper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7yiz2bkDwQXAQppb8-ffsb-4TUMcKXeVLxASKTN0UVIPhBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "THE VERY NICE LADY HAD AN AMAZING AND BEAUTIFUL DISPOSITION. SHE WAS ATTENTIVE AND VERY PROFESSIONAL. I HAD BEEN TO SEVERAL STORAGE FACILITIES AND DECIDED TO CHECK YOU GUYS OUT AS A LAST RESORT. NEEDLESS TO SAY I CHOSE METRO SELF STORAGE.\nALLOW ME TO END BY SAYING SANTRESIA REPRESENTS THIS COMPANY VERY WELL AND IF ALL OF YOUR STAFF IS ANYTHING LIKE SHE IS, I COULD EASILY SEE METRO GOING GLOBAL.",
"date": "2019-12-06T18:37:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We appreciate your positive review about your recent experience with us! We strive for 100% satisfaction, and it is great to see you had such a positive visit at Metro Storage. Thank you so much again for your feedback! We hope you have a great day!",
"replyDate": "2020-06-29T19:20:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e61d75d3-2356-467b-a30a-e8fece209c53",
"author": "Olinda Ricard-Hodge",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU3B2sb9tlXolleAXc7DBEsQDIAe1Z1odmyRvbaA-9R3-38wRlaWA=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "I really wish storage facilities would install individual lights in the units.",
"date": "2019-12-04T10:00:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "0b2d1fbd-c08d-43d8-b0de-72db9bf58cdb",
"author": "jerod casher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITN9zduIun4BpbM6aiHtAmAiDzXPHPx1CfXmHOUxHPtf9apA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Nice and the storage facility have bright lights if you are there after hours",
"date": "2019-11-29T16:35:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "8ccf09ad-7f1c-411b-80e7-2ac208edd206",
"author": "Allison P",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVT0MxK8dy5cgQxTOPoP7wxc5gXfSwzbsl6rPMEznCyKwpHshk=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-11-26T19:38:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f3909ad3-1497-4950-8ae0-36af16c4a52b",
"author": "lametheus ledgister",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVUQK1wPu90jSMHnmo7DP2fuksjKDHplZgMnK8Dc75KTJmmIDjNeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I received great service.",
"date": "2019-11-23T17:32:14.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "1403355e-5e2a-4487-a640-3ffc3fc84e8d",
"author": "Phil Bates",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqvAuLpaEvodMT62FRj8iFM_0zXcPGSHfcNuoxEjx2IjU0Yw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very polite and professional service",
"date": "2019-11-20T20:26:55.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1031dc67-9d99-486a-88e8-094e15b914d7",
"author": "Horace Cox",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVXFPwG5V_uK8xsVMbrY9TWD01lNX91aTTNSAd8c7yz8CBRt6sL=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Rented here few times customer service is great",
"date": "2019-11-18T16:11:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c3fbb24c-af89-4894-acae-8ea0c2f2ab81",
"author": "Hozel Murray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIqm3k86Qg029i2kAp0ZCUYWoRmVI4W0RC_KzxZTPDkSzkw8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santresia was very friendly and helpful. Quick service in and out with my storage keys in my hands.",
"date": "2019-11-14T15:28:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Hozel, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!",
"replyDate": "2020-06-29T19:20:45.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e808f708-113b-4a01-b8cb-fe2ce33bc65f",
"author": "Timothy Butler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJATfzS1V96n1RJ_bsrQWZY6Z8iBE_xWXuxEURh76oJ8EpMKQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-11-10T19:43:10.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3e6e19ba-f9fc-4112-b8d0-444daff1ed68",
"author": "TERESA WATSON",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTQZASaqlezKTdKEmP9kslnN94kTzxbVTzubjbxLyJiQeymj8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good customer service",
"date": "2019-11-08T16:58:47.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "7d6dea21-fc54-424f-a0a5-f5b011a34a57",
"author": "Vineta Rodgers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxDfyjdt1L1TYVxy71ws0FytZ10pya4fVzhu1IziL4atHDgBAd4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-10-19T18:31:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for the five star review, Vineta! Please let us know if there is anything else we can do for you!",
"replyDate": "2020-06-29T19:20:45.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "15d85834-ee18-4f91-8dcd-9fc81ccc0d64",
"author": "Garrett Bowen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3KoYdmrWe8IB-7_z5SM_Gbj2wo9bTGF4xkVc_8jvXQMuh0Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2019-10-17T16:39:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8daf97ad-27d3-4ff2-bb4b-f34a2800dabd",
"author": "Rutha Graham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4lJoa1yx5AkYbFaEKy-o_vGEavJl-Uu_6K1VccQelEeemMeKuSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santresia is the MOST Amazing Self storage Manager. She's always pleasant. Always smiling, ALWAYS helpful. She goes above and beyond measures to help u understand your contract. She has ALWAYS exceeded my expectations with customer satisfaction. She's definitely deserving all accolades given to her.",
"date": "2019-10-16T14:47:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "10b9c500-c72d-4b09-bda1-000dd30a1e18",
"author": "Jada Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyUcoewz5P8TpF4_qbw6ecABslo0DEzjG3sTlvH47SBVtN6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santresia is AMAZIIIIINNNGGGGGGGG when I come all transactions are always easy and fast!! Keep up the good work love ❤️❤️‼️‼️‼️‼️‼️‼️‼️‼️",
"date": "2019-10-16T14:43:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "07f31b67-18be-42ca-9748-6de6ad34404e",
"author": "Jamall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXVrzmHWi7boPSRrb_Dc3nIttJf6VukYFa-tB0qZKakNe5SDI2D=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Santresia provided outstanding customer service and was very friendly. She was very uplifting while helping me find a unit and provided me with everything I needed. Last but not least this property is extremely clean. I feel at ease now",
"date": "2019-09-28T20:08:27.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e80f4a65-fd40-4aa6-b451-f4c0cfeb6ad9",
"author": "Tyrone Sams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUy-wZ8J6YbupNoJGnYmfAy4M3uC-_mbi44HjF4fwna0fYWZAXZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I came in to inquire on a parking space but Santresia provided excellent customer service that I could not resist renting one. Thank you Santresia!",
"date": "2019-09-24T18:31:08.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "76e9193a-ff94-43d0-a90a-6f5863b5be7f",
"author": "Cisco Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcX26EbYpZYo4zaN79z48nmWU_hELf7xZPv_OKdYdjA8868g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service.",
"date": "2019-09-20T21:43:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "c39083e5-f680-454e-ac06-66b80881c2ed",
"author": "Jerry todd",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9AEhnAdtdxdoZF8mxSap5Neojdd3j1YjTEcMPOhdEIUhmGJzE=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2019-09-17T18:27:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jerry, thank you so much for giving us 4 stars! If there's anything else we can do for you, please give us a call. Take care.",
"replyDate": "2020-06-29T19:20:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3dc7ce04-05db-4734-80a4-1554c273248b",
"author": "Rios d Vida",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5SJpJ6ZnWv0KxM4bdH1xzzscOv1AWwafIFrdC3w8uhEzFfS73=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2019-07-13T22:18:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much! Your positive rating means a lot to us!",
"replyDate": "2020-06-29T19:20:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "203da7f9-3bd0-4e7e-bbc4-62ecda91db3b",
"author": "Elonya Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkMq85MKaQuJXZwIXKjw-0NPNhcYvVegInNnlg-pkDfPU-xs7E=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Good prices, spacious clean new units. The service was good.",
"date": "2019-07-07T14:45:12.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "04cc0a2d-02e4-4c50-8783-514c06032507",
"author": "Lashaunte “Nicole” Hayes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVOcbVI8WUUcQCIuczKx13twHlvdkLoDSMa4xptlffLO4ipBGr=s64-c-rp-mo-br100",
"rating": 5,
"text": "The entire storage experience with Metro Self Storage in Rex, GA has been phenomenal from beginning to end!! Moving can be hectic & overwhelming, but I appreciate the fact that the process has been made a lot easier by your wonderful staff. Mrs. Santresia is AMAZING! Thank You!",
"date": "2019-07-03T21:22:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!",
"replyDate": "2020-06-29T19:20:46.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "b6c75e7e-6bba-40a9-bb55-aa6de5dc22b5",
"author": "Danielle Pegasus",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI2t_f7Lypu7JXpPghqhwaqJdmAZ13UmpR6ljobNVUO31Zb=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2019-05-09T18:52:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "af08f4e5-75a3-4ef8-bc0b-08a82a61741f",
"author": "P. McNeal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLImJLY3dvG1zlKdMg5LAi7ew9j1PwDicBo4whJ4F5axlMHWg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2019-03-25T22:36:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks so much! Your positive rating means a lot to us!",
"replyDate": "2019-06-29T19:20:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3a20070d-98d5-4839-9f53-6748633bf49d",
"author": "Joan Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK065csjitShF3rwr79yMYSpqdkeii6ueUNu-kQNyGLmVVgaOUH=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "David was amazing! Very informative and friendly! Clean facility and very great pricing!",
"date": "2019-01-01T18:01:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're glad you had such a wonderful experience with David! Feel free to reach out to us if you need anything. Have a wonderful day.",
"replyDate": "2019-06-29T19:20:46.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "a757b06e-4872-4046-abf1-5458a78f3d4a",
"author": "Cynthia Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJVA_2hgYYh4A41JHPJijMVGC7VlgT2ETCuZSQqDev6zq28Iw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Santeresia was awesome explaining the storage units help me pick out the size that I needed. I would recommend everyone to come here if there in need of storage and see her. My first time here and I'm completely satisfied also got my unit tiday.",
"date": "2018-12-22T15:27:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Cynthia, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!",
"replyDate": "2019-06-29T19:20:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2cf52f5-9d3f-48a8-9fdb-f8749fbceab4",
"author": "Mada Ambers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxvuDuw2DVUxgDHCULvDVBLUQkv1B-ZSx3lijQnWgmaKBJ4X__=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-12-12T01:22:24.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "f6d017f8-38a0-4350-a8c4-c0b3c101cc70",
"author": "Tasha Bro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcruLMWwaYwWwOxeW_UPRYYfclqEg6LOojLVCHLWWX0ujy6KrF=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Their customer service was awesome! The young lady at the front desk made us feel like our business mattered. She listen to our concerns and gave us suggestions on which storage units to rent. I'm a very happy customer",
"date": "2018-12-11T02:47:50.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "21da5611-7153-4a7c-bf1a-effbd6ff2ab8",
"author": "Rafnah Rivera Sr",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXDR2fV5N_7xboJqOLII-ISNOzDWLAUZMJy1x2u6bqs8QXDIRYlQQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-12-09T06:34:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thanks for the five stars! If you have any further questions, please give us a call. We're always happy to help!",
"replyDate": "2019-06-29T19:20:46.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0e3ae054-04c5-4e4c-a5b2-67a8a07aa698",
"author": "TREVOR TURNER",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJcfhfp_I_exhTdzzyHvzVDFfv8L6p6l1k2Sey6zDYdz_DKjKTl=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-08-05T16:39:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "eeb4bd8c-3dcb-4df4-87cd-24cdb3c6a36f",
"author": "Shelia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQ5CuEetoSVCmxuAxR-7iBEvAylk1hX_LtJpTfZa49x-pO2CAvLw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Santresea was wonderful to work with, good info without pulling teeth! Clean safe environment.",
"date": "2018-07-26T21:21:36.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "b227347c-e8c0-426a-9d94-f87404b00abc",
"author": "Dee Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUy3kCgNXnsQDizqKaBnDwWuZsEeYif7vmYiOliZO1-vqC4pxg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2018-07-08T01:00:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "8e6dfcf2-b70d-41fa-a27d-f85873a0096e",
"author": "lester irby",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLXDsH-HkWaLa9z0lO_pLgS8PefMvwrZcaCE5Xjvv3Y8g5DQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice kind friendly staff. Clean facility.",
"date": "2018-03-23T15:43:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "51de7f6c-cf20-4530-a6bf-fbaccee8c051",
"author": "T Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPvaRkYKOsfsx9ojDdmOCFl_qCT5gLXfixRXzeTN42d3mfnw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Caught a special deal for one month. Office was clean, storage facility on a whole was clean, and the unit I rented was clean. Grounds are well maintained and secured. Staff was professional and friendly. I would definitely rent from them again.",
"date": "2018-02-03T22:47:39.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "2aa378b1-abec-4d4c-8cde-1c6337b81935",
"author": "Kitruel and Evelyn Venson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgL0L7qr9wca405E8rZ3-LHWq83ZFiUTn2Q6tJHdjNvhL4=s64-c-rp-mo-br100",
"rating": 4,
"text": "",
"date": "2018-01-28T13:04:56.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5a413f04-847a-4346-9a35-5652809757f8",
"author": "Darkness Mast3er",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvgMjgh6N_scLifV0Y3H43f51FJbXg021vt1BMQMNZcutJMmoS=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2017-12-28T01:39:32.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "4d3f7eda-c560-4a24-ba91-f4f552e861dc",
"author": "MR.VALBRUN",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7x-l3rTc8nZZFq_-UZb8fZyQCRCyfau6I8T8TNBdzGUFYrOOfaw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santrice was very welcoming and was a great help",
"date": "2017-07-27T14:22:25.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "52f9cc89-b996-4f10-a1ff-817e13b1347c",
"author": "marcus beckhom",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_rKk9_l0rrFNhz71_YRzWld4t9oFFvKWj2tzLPHcHJuiUzCFmww=s64-c-rp-mo-br100",
"rating": 5,
"text": "The best customer service I ever had at any storage place. And very very clean and together",
"date": "2017-06-30T14:19:44.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "4f97a3f5-15a3-4e4f-ac46-5131686be3d0",
"author": "Rod Rod",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcWQBgDYDpgTyzQNbWEX2d1PhLER5jkQaIkfeM6Z5VgUQukQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleased with this location. Would definitely rent again. It's always clean and the staff is outstanding.",
"date": "2017-06-15T20:18:00.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "ca5f40b9-3a89-49bb-8ed6-c25e9352f7e1",
"author": "Marisa Walker Ogletree",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0x-spUbVPk5QDWZw1VKIYgsq-h0df5M0_0I_n35rIEnshJeONOQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2017-04-16T01:17:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "ee358ed0-206b-4732-a87a-44627b3c64a7",
"author": "Stoney Dollas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-VFzx7m9zyoTwXD9P45aHFBgddM191bacEsq7qgB6jAnG1dU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Walked straight in. No hassle. No wait. Walked out with keys to a unit.very satisfied!",
"date": "2017-02-27T03:31:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "d9722921-3208-4cfa-85d2-65f50d45300c",
"author": "Eddy Iglesias",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzW3P9cPCShgOUzlaQ6RwxO3mf4hgsoW-XgIrya7YED8UgFQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast Service\nClean location\nGood access to location",
"date": "2016-12-11T17:40:01.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "3c79e993-8c60-4ee2-9f64-ffda27853a19",
"author": "Leevan Hayman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRf65YLosDaA3IgQFT_HcxkO_up1QqFfDwUSodNwfoJls3yw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, units was nice and clean. My valuables was safe and i will definitely rent again and recommend to others.",
"date": "2016-11-22T16:58:53.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"security"
],
"sentiment": "positive"
},
{
"id": "376bc467-6038-4410-828d-1011eca40e63",
"author": "Marshea Charleston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUXY2btadQF5v43ncXACWuWe8uPrylzCCUIa-MxhCWFv8GJDJ5Urw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Santresia provided excellent service and the prices are great too!!",
"date": "2016-10-06T19:26:07.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "7d67221c-df9a-4b67-a7eb-7f4692f665fc",
"author": "Josh Mcwilliams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU2I-lqEwb_evnVllPtsyiTNWysttAp7pp6E8vpzDnMxlZPTdyy=s64-c-rp-mo-br100",
"rating": 5,
"text": "What a wonderful and helpful experience.. Fantastic staff!!!!",
"date": "2016-07-23T16:38:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "50c8959a-e9f5-4015-98f3-e9c1f36b43ba",
"author": "Lisa Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCT0EXKQbjxPxzwboMwrBkNxQo7LZgujJF2aCG3kPKv3X_wUhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome! Service!",
"date": "2016-07-12T21:03:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "2e928bf1-9123-40d5-b5ee-71a12a987658",
"author": "Ronald Britt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-FbIho6pDw4XwWvqhkdHht_R7SsUK8xzR5By9vaRvWK_q8Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Santresia was very helpful!",
"date": "2016-07-12T15:15:03.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "082d94a5-bb18-46a7-881a-cf5de673e57d",
"author": "Richard Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUViXpNV4nVDoyt92o9IRO3doAckjaGBRAP0bPcfpvGufRFDxfLSA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place to storage your possessions great customer service great Staff very friendly and helpful\nI've used this location in the past and have always been pleased with this facility I would recommend metrostorage REX to anyone needing a storage..Thanks..",
"date": "2016-07-09T17:48:11.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "174ec5bb-c4d1-4b1f-a65a-8314635b6fa2",
"author": "Lori MillerTweedell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYSeoZ1WYsh6Orhvqhq7N2xaSUx68jHGaW54ywGavNPM8lPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The customer service was great we I'll refer anyone need a storage place to y'all!",
"date": "2016-07-07T15:54:48.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "6f5700e8-216d-4ec1-ba03-4de96a46b11d",
"author": "Keisha Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLF-lJVE4rf8KcaRfoU5uMQGdc6WJgqroygOBo3nWdy8qKMzuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2016-07-01T14:22:46.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "3bfe6fee-16e0-4d49-a06e-6a5f8efebdb5",
"author": "Andrew Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFyliKWR7l8eX5lD7i41X9IYDwjcN-3W6DQt-NhqYmDqiZumM3zw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly customer service and very convenient access hours. I felt my belonging were secure while on-site.",
"date": "2016-06-30T20:27:59.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "4c5feb54-9b4a-481e-ae40-807dd2335912",
"author": "Charlton Gipson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIa46OphD2Qrawnch-BnNXIxb7HKoNgJLAZnqgqCr_5IeP4Kw=s64-c-rp-mo-br100",
"rating": 5,
"text": "No complaints",
"date": "2016-06-29T21:01:41.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "21897786-c752-4bc9-8d34-21832099ef9d",
"author": "Leon B",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXpg2TFX6a5RHUl7PK0sxJdCUzS5DKiI3K6BNXmTFbvr4xoK3m2=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great and easy place to rent. Got this storage during my home transition and glad i did. Super affordable, and spacious. Highly recommended! Storefront is also clean and the rep is knowledgeable and friendly. Thanks alot!",
"date": "2016-06-29T17:17:37.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "76e10602-c8e2-4cca-8263-8f66f62cac6d",
"author": "Home",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcwUsYj-O1NZ_qaMWpXfc3p_W9K25gvEK9G9CUg_1sgSMxZ4DsdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was helped by Santresia and she amazing. She was prompt and very professional. I must say that I would definitely recommend this place to someone when they need storage.\nThanks Santresia 🙂",
"date": "2016-06-25T19:47:18.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bb5df3b3-4621-4e16-9e16-058926204050",
"author": "Sydnie Pittman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIPziUdw46U3oYsdTH1xWuRko5c6hFUzcw64eI9lC1ttmT3YnTL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer Service was great! I recommend this to anyone searching for a storage that's nice and clean. not to mention great reasonable prices.",
"date": "2016-06-22T17:57:13.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [
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"price"
],
"sentiment": "positive"
},
{
"id": "23dec474-8942-4574-9168-01fee7235e5f",
"author": "Debanise Hill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUX7XHaWgJSnyNiNZJ0H8sUyjxAOVWLzR1dHdT6AGpb9W5v53iNGw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2016-02-29T22:35:28.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
}
]
}