{
"summary": {
"average": 4.9,
"total": 175,
"distribution": {
"1": 2,
"2": 1,
"3": 1,
"4": 1,
"5": 170
}
},
"reviews": [
{
"id": "2974a1c9-d92b-47d4-839d-2adedf99f76a",
"author": "Isaac Panuelo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8KbSMxcjh-1nt5WBANAJ1c1wpf9jkHFb9me4U7ZOA6HV37ow=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Wonderful customer service over the phone and in person thank you Mrs. April for the help and hospitality",
"date": "2026-06-24T18:42:35.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "e9791f6e-4572-40ad-a087-752648cdb5bb",
"author": "Cin4u10",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXPdFpps72-EgUs7jqq3GBtJCU7rZSCWj2H0zwtTPahWlL5d5g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great customer service!",
"date": "2026-06-20T17:34:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your wonderful feedback on our customer service! We are delighted to hear that your experience was positive. Your kind words motivate our team to continue providing exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2026-06-22T19:08:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "18194a37-b12f-44ab-a6bd-3212c8e1118f",
"author": "Heather Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWU_8BrcF727A7DbMhVmLozLJkLp_rserVXwjXpeU4INSYhQ8ci=s64-c-rp-mo-br100",
"rating": 5,
"text": "April is amazing she is so helpful and always try’s to help us",
"date": "2026-06-15T17:10:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Heather! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-06-17T19:08:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3e4719bc-75e3-44c4-b6a1-b013d54cd148",
"author": "Jose Espinoza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlpRGKIrcUhZ86vQgmaC4tgphaw-OwvB6HaUA4x9AUy_B2zwS8ig=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-15T16:54:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-06-17T19:08:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b04b0e16-e898-42f9-9dac-12c9604c95cf",
"author": "Mary Click",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImiytztO8AoCh15nrcdoCcaHUOstUeqA2w7i3TK0bxsrFowQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "April is an amazing, knowledgeable employee that goes above and beyond and is super friendly and nice.",
"date": "2026-06-12T15:21:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mary,
Thank you for your wonderful review. We are thrilled to hear that April provided exceptional service and made a positive impression. Your feedback motivates us to continue delivering outstanding experiences, and we hope to see you again soon!
",
"replyDate": "2026-06-17T19:08:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b03901f-8af9-4086-941b-6ab4d146ef3b",
"author": "Odin Scott",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUkkZNrnIRSOHpLM5BaGK06tFaYfHARMhM-BfBZWCEiJSMq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing",
"date": "2026-06-10T15:30:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Odin,
Thank you for your amazing feedback! We are thrilled to hear that you had a great experience. Your satisfaction is important to us, and we look forward to welcoming you back soon!
",
"replyDate": "2026-06-17T19:08:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "97364467-eee4-4ada-9cde-09a4e382165d",
"author": "Kegan Graham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJlJH7RBztV3XlrRl2mPi7oAcSUNK7BGzpg1DozZ2zVF1n9dw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service and kind employee",
"date": "2026-06-06T16:32:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kegan,
Thank you for your wonderful feedback! We are thrilled to hear that our team provided you with excellent service. Your kind words motivate us to continue delivering exceptional experiences.",
"replyDate": "2026-06-10T19:08:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ea9601de-c9f8-4aec-a8f6-709bedad6cbe",
"author": "Matt",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2aRNg2-31rHi5QazFOH0tV66wRtslD3ih9NDs9lpiFVORgGU=s64-c-rp-mo-br100",
"rating": 5,
"text": "dude im like 15 but the lady was nice so its fine 🥹🥹✌️",
"date": "2026-06-01T15:44:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to share your review, Matt. We’d like to better understand your feedback, so please reach out to us at info@minimallstorage.com or +1-833-621-0762. Thank you.",
"replyDate": "2026-06-03T19:08:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "92b78ac0-186c-487d-bcc5-633b9980df2c",
"author": "Joselyn Villafaña",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW7Qr3F-hztMzLBhX1V46_rgzCXV-42O--4IgBBjCKZgRG6dXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-29T22:20:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-06-03T19:08:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8d3beffc-1c34-42f7-bfe2-387a448ecc15",
"author": "Brandon Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ_SjqZmBZl-yKBQJxW9wBXIOSmX1oKmfW90ZFoG23dI90Nhg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always kind always gets me in and out for my storage unit 10/10 recommend!",
"date": "2026-05-28T20:55:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brandon,
Thank you so much for your wonderful review! We're thrilled to hear that our team always provides you with efficient service for your storage unit. Your recommendation means a lot to us, and we look forward to continuing to serve you.
",
"replyDate": "2026-06-03T19:08:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bf890563-db64-4a41-b0ad-534d58e8f575",
"author": "Ursula Mcfarland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXUhhW1SBXOIo2_IA9aYdRnFl_e0nAj-fHSuGtOu2WRGRrfhvO9YA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I had a great experience with this storage facility from start to finish. The property is clean, secure, and very well maintained. April, the manager, truly went above and beyond to make the process easy and stress-free. She was professional, kind, and took the time to answer all of my questions. It’s rare to find customer service like this anymore. I highly recommend this storage company to anyone looking for a safe and reliable place to store their belongings.\nHighly recommend 👌!!!",
"date": "2026-05-28T09:04:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ursula,
Thank you for your wonderful review. We're thrilled to hear that you had a great experience and that April helped make your process easy and stress-free. Your recommendation means a lot to us and motivates us to maintain our high standards. We look forward to serving you again in the future!
",
"replyDate": "2026-01-24T19:08:24.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "fe519425-5335-4388-aa62-befb5cdc12b4",
"author": "Jonathan Neidich",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLC2mnqKNgtVbMlClx9trn4TExHaBwY_9pf6JtPNnHqky2wrw=s64-c-rp-mo-br100",
"rating": 5,
"text": "April was very helpful. Smooth and Easy Process.",
"date": "2026-05-23T19:05:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jonathan,
Thank you for your wonderful feedback! Your experience is important to us, and we look forward to welcoming you back soon.
",
"replyDate": "2026-05-27T19:08:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "92bce0a4-9c65-432a-b052-908bd86f6fcc",
"author": "Tamara Chiquito",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHwKDPw5iSVcjNjIwfNK2rj3hNQ9_ROgPuZ9L7l7SQgecOkio=s64-c-rp-mo-br100",
"rating": 5,
"text": "April and Darlene, are the most amazing two people.",
"date": "2026-05-23T15:07:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tamara! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-05-27T19:08:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "23efe3f0-30d7-4871-87b7-5cf6f7efcf92",
"author": "Hannah Marshall",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRtrQUhZdM5mH16VNdVTLvnfQSU08Ovs1b2x5KRcfYBjMYYX1s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Reception was fantastic",
"date": "2026-05-22T22:05:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Hannah! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-05-27T19:08:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "49a6003f-38b3-4912-8c5e-6ee9908e24f6",
"author": "Paul Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLyIA4g_6jHEVkP1oBI8SXAKr48k7ht2YieaboeftbJZQlY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2026-05-15T16:14:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Paul,
Thank you for your kind words about our customer service. We are thrilled to hear you had a great experience with us. Your feedback motivates us to continue providing the best service possible. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-24T19:08:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c933565f-a631-4284-83db-c059d5f465c3",
"author": "Jesus Flores",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-FlUG_JBo7Zh5X84CvFs4C3GfbdAzt-1SYnJkGI44MZx-uw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent service",
"date": "2026-05-14T14:47:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jesus,
Thank you for your wonderful feedback! We're delighted to hear that you experienced excellent service. Your kind words inspire us to maintain our high standards, and we hope to welcome you back soon.
",
"replyDate": "2026-05-24T19:08:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fb430815-c575-4706-a6a3-384283afd33b",
"author": "Timothy Griesbacr57h",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX_etwGgRfVLj0u6EM7t_0APYWmxJbSaOGGNTaCtKp1g59zj1jUcw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ms. April was the best, opened early for me, even though I went to wrong location. Easied my mind. Made me feel better got everything straightened out. And had me on my way so fast so easy. I would HIGHLY recommend this location for Uhaul rental or storage needs. Mrs. April is the best. Thx for making a stressful situation much better.",
"date": "2026-05-14T13:26:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for sharing your positive experience with us. We're thrilled to hear how Ms. April's exceptional service made your visit smooth and stress-free, even when you went to the wrong location. Your recommendation means a lot, and we look forward to serving you again.",
"replyDate": "2026-05-24T19:08:24.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0b177973-24b5-43bc-8aad-05dfde0fb25d",
"author": "Katie Yaw",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXHszNwL-BlecYYZkmhP2a62Ep_WZ-IwBffv-h8Gmucp5sorMqu=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "April is amazing and funny.",
"date": "2026-05-09T19:35:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Katie,
Thank you for your delightful feedback! We appreciate your kind words and look forward to welcoming you back soon.
",
"replyDate": "2026-05-24T19:08:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a8879012-cc1e-4f93-a1aa-a0f2006c694e",
"author": "Lis Ospina",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBATMvVgcMsyjkrY2TnWE_-j_W72qNBnG9x6wASg6dxHJVVeVfSg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-05-08T22:28:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-05-24T19:08:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d3b0b3d5-a975-4af9-86d7-73faa3151cde",
"author": "Edna Harney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIi1uWHcYtp_ghwFzlZjVLLfmq3qy1m4dj4772lygQ5E1L3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "April is very helpful and prefectional.",
"date": "2026-05-08T14:52:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Edna,
Thank you for your wonderful review! Your feedback is invaluable to us as it helps us continually improve. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-24T19:08:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8b20b43e-dc41-424f-ae07-b01ba6e879ad",
"author": "Zee Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJ4l4NbMHuWYXd7_wHdhyRpV5WDrCw6M4UxmDs8UKYP-FuVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. April was super great in helping my husband and I find a bigger storage. If you need anywhere to store your items please go see Ms. April at the Splendor location.",
"date": "2026-05-05T13:22:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Zee,
Thank you for your wonderful review! We're delighted to hear that April provided such great assistance in finding the perfect storage solution for you and your husband. Your feedback is invaluable in helping us maintain excellent service. We look forward to welcoming you back to Mini Mall Storage for any future needs.
",
"replyDate": "2026-05-24T19:08:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b52e28f3-4f3a-4d93-b3f3-c68e0ca7ac3b",
"author": "Tracy Bryant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEhkHnrBoKELtF5Zhd_XWZeFBLhiQPr19W8gLCsqTtdB8tBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "April was very helpful and very professional, you can tell she really loves her job. I would highly recommend you to try this place out before going anywhere else.",
"date": "2026-04-29T20:45:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tracy,
Thank you for sharing such a wonderful review. We are thrilled to hear that April provided you with excellent and professional service. Your recommendation means a lot to us and helps us continue improving our offerings.
We look forward to welcoming you back soon!
",
"replyDate": "2026-05-24T19:08:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "11300d3f-9033-4cf5-9280-2c212b9e201c",
"author": "N Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXU2akVXw-JmMN37QZly6iOIMrJdL3w-PMYAjvBJVIFOduPO-bkcw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service",
"date": "2026-04-27T18:52:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words about our customer service. We truly appreciate your feedback and are delighted to know we met your expectations. Your input encourages us to continue delivering excellent service. We look forward to welcoming you again soon!
",
"replyDate": "2026-05-24T19:08:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2055f53a-3dd6-4198-a9d8-a2bfd5ff3cb6",
"author": "James Pitts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYnwWu_00n_Aid5n5BtHIWc9Hlm1cq60ng_w-VkycLw0s5BSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "She has a great personality",
"date": "2026-04-27T16:26:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello James,
Thank you for your kind words. We're thrilled to hear you enjoyed your interaction and appreciated her great personality. Your feedback is invaluable to us in maintaining high-quality service.
We hope to welcome you back soon!
",
"replyDate": "2026-05-24T19:08:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "45c7df2e-c1c7-460c-828f-b38b9ac52f4f",
"author": "marlin wright",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW8D5M4qDZNOTfC05R01Ah8zpaei86LO9kRjJijgVt-yiVqNn8=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-27T16:04:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-05-24T19:08:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ff82ee8d-9dfa-4243-bd18-a98b98c39dba",
"author": "Krystal Archundia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUnEJx1xcH9fY6AQz6qVUzwZ1N728B6ezyGhrkl0gZyzeGoOTuchQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Amazing employees, great storage for long run!",
"date": "2026-04-27T15:07:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Krystal,
Thank you for your wonderful review! Your feedback is invaluable and inspires us to continue providing excellent service. We look forward to serving you again soon!
",
"replyDate": "2026-05-24T19:08:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9c7abe96-2d19-4978-9ff8-6fd6c449f202",
"author": "Lilibeth salgado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeGefQ1VqKSRYbh5stqvWLtqhK5lNaSEngHihrLE9J1B0l6A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-03T15:24:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-04-24T19:08:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b72095d1-08c9-4f64-9d1e-27ec4e3e5814",
"author": "Larry Salgado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkPVwnTxEMS9GIhu-XxZVsWkVlmUeOrx0T37gZ9yq1zyrxhQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-03T15:23:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-04-24T19:08:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "89f280f8-12fe-4d61-a474-4edb3c3ceb58",
"author": "nolbi salgado",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVL8nYl9kVU-W_hBQwcYWYQ4S-ymwMcpGEJi5Z0YkkwiVAxZBon=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-03T15:23:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-04-24T19:08:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "28c462d2-e049-44a0-a9b8-bf0a03be1909",
"author": "Francisco Lara",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLdmlbsIuaq0CuEiSLMBn1OFPrsN1ERU7AU606Uaq0cecyhWQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-31T16:26:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-04-24T19:08:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9bb1458f-94e1-48e0-8ca5-5875cc2cf04a",
"author": "Robert Ruzick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXadME4Qg2Lkc_i36CWhaVCSKCAR9hzOoe3uY5PGqvwu0uFw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "April is always so helpful and has a great attitude. Makes renting a storage unit all the better.\n\nClean unit. Good prices. No complaints whatsoever.",
"date": "2026-03-28T16:14:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Robert,
Thank you for sharing your positive experience with us! We're delighted to hear that April's helpfulness and great attitude enhanced your rental experience. We're also pleased to know that our clean units and competitive prices met your expectations.
Your feedback is highly appreciated and encourages us to continue delivering excellent service. We look forward to serving you again in the future!
",
"replyDate": "2026-04-24T19:08:49.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "6a8ed5fb-51ca-41bc-821d-1ea2ff9c1401",
"author": "Jessica Shores",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIhnjiwjsZf2nn_5w1Z7rG2oJ41-36sXMsgme52VBGcAhbaJIs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and great customer service!\nStorage units are very clean! April is the best!",
"date": "2026-03-27T15:03:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jessica,
Thank you for your wonderful feedback! It's fantastic to know that April made such a positive impression. We look forward to serving you again soon!
",
"replyDate": "2026-04-24T19:08:49.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "fdb8929b-d3f8-4690-81d3-1d8dc9dbdff8",
"author": "Tobie Inman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLNyZCedlEBZtDx8irjaoU2gS8WEEmV-ROp2hmOBef7XYGh=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding customer service.",
"date": "2026-03-25T17:31:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tobie,
Thank you so much for your kind words about our customer service. We are thrilled to hear that you had an outstanding experience. Your feedback motivates us to continuously deliver excellent service.
We look forward to seeing you again soon!
",
"replyDate": "2026-04-24T19:08:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d0031728-c0fa-4482-874b-d1891b8c3242",
"author": "Jennifer Thackeray",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4A9LwnPl-Efauwyo42ciDyV-vFcLeCtVPZJtE5_I7g6aE_yrt=s64-c-rp-mo-br100",
"rating": 5,
"text": "April is amazing and helpful",
"date": "2026-03-24T21:00:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jennifer,
Thank you so much for your wonderful review! We're thrilled to hear that April was so amazing and helpful during your experience. Your feedback encourages our team to keep up the great work. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-24T19:08:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2e2f4416-f46b-498e-8898-0748ea01239a",
"author": "Dracko Productions",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7hyRNAzdYI7GhARa94Nis2pe4qaoWN2KAY64FYLsOlQJRDAYD=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am so thankful for the Ms. April for her help on my billing issues. I love their convenient location. The staff is always so kind and helpful. ~ JK Gray",
"date": "2026-03-20T18:15:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Dracko, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:08:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6f62337c-95c7-4f74-89b4-78a97562d6c9",
"author": "Nikki Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXh-ayTefGp88WCerm2y1jf5W2i-0T72tVWkuNhTBgNBSUWPy-J=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazing staff.",
"date": "2026-03-11T18:10:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nikki,
Thank you for your kind words about our team in Splendora. We’re thrilled to know they made such a positive impression on your experience. Your feedback is incredibly valuable and motivates us to maintain our high standards. We hope to welcome you back soon!
",
"replyDate": "2026-03-24T19:08:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "93a5edb2-b01c-4d02-bac9-76ff4b5d33d3",
"author": "Carl Larsen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL73sJpyGAuPjWM-lb4TRkneYfQqKUL0O16y4iUvI3ogtEDcw=s64-c-rp-mo-br100",
"rating": 5,
"text": "April is a great employee. She is very kind and polite.",
"date": "2026-03-04T18:25:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Carl,
Thank you for your wonderful feedback about April. We're delighted to hear that her kindness and politeness left such a positive impression on you. Your comments help us continue to provide exceptional service. We hope to welcome you back soon!
",
"replyDate": "2026-03-24T19:08:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bb249876-cdab-4c30-9fdf-baef271a9c8b",
"author": "loretta dean",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUvC1g_Xb4-NtMRyu6V4LiGXQ_S4cpGLD5Z9GelUNlj_opqn7aP=s64-c-rp-mo-br100",
"rating": 5,
"text": "April was very helpful, professional and courteous!",
"date": "2026-03-03T19:06:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Loretta,
Thank you for your wonderful review! Your feedback is valued and helps us maintain our high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-24T19:08:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7c6d6fa3-6199-4442-a07f-daa0186855e7",
"author": "Kristen Aranda",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsSUEdihCPzlZK7GL8qh_ycPlt2AD8jVhdYd96tnSUwNnHww=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-28T22:35:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-03-24T19:08:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "11bf9367-0354-4e71-87e9-52904950092e",
"author": "Yeni Puebla",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKunNuFqa7Jhwu5f_33cShvcLqc9hVDIVt340MWWcMqCEyqWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Good",
"date": "2026-02-02T17:32:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Don't hesitate to reach out to our office if you ever need anything.",
"replyDate": "2026-02-24T19:09:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "07e82673-18cb-4ae8-bde5-43c994da42c2",
"author": "Madison Risinger",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXQgiTVRbMmxieXUHU0q_B_0iKSGrNfTNU6Pb9OFZCibDyqQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had a great experience at this storage and April made sure to check in on us.",
"date": "2026-01-21T16:15:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Madison,
Thank you for sharing your wonderful experience with us. I'm delighted to hear that April provided excellent service and made your visit enjoyable. Your feedback is invaluable in helping us maintain high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-01-24T19:09:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "85bd32cc-899d-46cf-87ae-e2809b71c3a6",
"author": "angela mendoza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLSz_BN58jlrmtUwooDwYvWUtgAEntzZL1XF1Ud16Lr2sTkQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Used for several months, excellent service, quick access, very friendly staff.",
"date": "2026-01-05T20:31:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Angela, thank you for your kind words! We're delighted to hear that you've enjoyed excellent service and appreciated the quick access and friendly staff. Your feedback is invaluable to us as we strive to maintain high standards for our customers. We look forward to serving you again!
",
"replyDate": "2026-01-24T19:09:01.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "35f02fcb-343f-440a-8ddc-114f9a92459c",
"author": "Edgar Leija",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcz8uRYKe15KLEKFa-55Z3Cj_obsh9-jV6WbL0zCzb5EZjqtHR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was great to work with when winning a storage bid she was very helpful.",
"date": "2026-01-02T19:02:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Edgar,
Thank you for sharing your positive experience with us. We're thrilled to hear that Darlene was great to work with and provided helpful assistance during your storage bid. We value your feedback and look forward to serving you again in the future.
Best regards.
",
"replyDate": "2026-01-24T19:09:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8ecd3834-70b9-4942-88d0-10400740d297",
"author": "Tim Jacobs",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLebW1HdZ0mpQNHnhRKt74Xy8hcZvgaWahLfyG-JTzwB9jRdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was great help and very professional",
"date": "2026-01-02T17:28:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tim,
Thank you for your wonderful review. We're thrilled to hear that Darlene provided you with such professional and helpful service. Your feedback is invaluable to us in recognizing great team members and enhancing our services further. We look forward to welcoming you back soon.
",
"replyDate": "2026-01-24T19:09:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2f80fe8d-34a2-415a-9e76-d06ac664a64c",
"author": "Alyssa Silva",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWgkcYCo7hSogclrfnCPlQpyVq4MIpZY3oi8q0_KrlqA9a9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was super helpful checking in and very informative!",
"date": "2025-12-30T21:00:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alyssa,
Thank you for your wonderful review! I'm thrilled to hear that Darlene was so helpful and informative during your check-in. Your feedback is invaluable and helps us continue to provide excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-01-24T19:09:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "03fa837c-1001-4c69-9c90-30b29cb1c5f8",
"author": "Lynn Raska",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFsSGScoXa1QTk-JoFIzcOw4L3OTVv6XGkfRxV46OsAV7Ihw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs. April is a great person to work with very informative. And went out of her way to help extremely pleasant",
"date": "2025-12-29T17:30:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lynn,
Thank you for sharing your wonderful experience! Your feedback motivates us to continue delivering exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2026-01-24T19:09:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4727bd7e-323e-4013-9a98-afad25687802",
"author": "Josh Na",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYmgxn2gnW3fjLsMoA9B9xhltydvr4yeTdHtrDpG_Abz1OLA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Darlene was so nice!",
"date": "2025-12-18T20:52:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Josh,
Thank you for your kind words about Darlene! We're thrilled to hear that she made your experience special.
Your feedback is invaluable in helping us continue delivering exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2025-12-24T19:09:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1537d246-77f0-41f0-9997-00a2d28bc67f",
"author": "Saundra Washington",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV-q6iejTUMhiPcmhc0q18HEdai3BQHFWtWYmEQ2QCAwzkB7Lw-=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Darlene - was amazing. Love the hospitality here . Definitely recommend to others moving especially coming from another state to move to Texas. Found a loyal customer.",
"date": "2025-12-18T20:43:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Saundra,
Thank you for your kind words! We're thrilled to hear about your positive experience with Darlene and our hospitality. We're delighted to have earned your loyalty and look forward to welcoming you again.
",
"replyDate": "2025-12-24T19:09:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "94cb2837-8ae4-4c91-a5b9-4fd51565a331",
"author": "Greg Crawford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIrwxpzRkv29SwnN6QyrOlEt4-hZqz-VurylIMlHD60GRZm4Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great Experience",
"date": "2025-12-18T14:53:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Greg,
Thank you for sharing your wonderful feedback! We're thrilled to hear you had such a great experience at Mini Mall Storage in Splendora. Your satisfaction is our priority, and we look forward to welcoming you back soon.
",
"replyDate": "2025-12-24T19:09:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "404852c9-2403-40f9-b123-fdc3f15bc3d4",
"author": "Whitney Fails",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXjs5qCwmWnPhhVXhtbme0DdX4jCLMvPL0wXRtOR_y8RZfTqRYj=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always super sweet and prompt with communication. Very detail oriented when!",
"date": "2025-12-16T19:56:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Whitney,
Thank you for your wonderful review. We’re delighted to hear that you appreciate our prompt communication and attention to detail. Your feedback helps us continue delivering exceptional service. We look forward to serving you again soon!
",
"replyDate": "2025-12-24T19:09:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de3a69ba-08a0-4ac6-94b9-29f53847c7d2",
"author": "Caticcia Ferguson-Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIk8dYCC_TxCKkBPn7jh3GXlNaAFha8A2ig6TppiP4yPOpIKA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Have worked diligently with Darlene and she has been great help. I would recommend this storage company especially Ms. Darlene she has made my move very peaceful.",
"date": "2025-12-16T01:15:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Caticcia,
Thank you for sharing your wonderful experience with us at Mini Mall Storage in Splendora and highlighting Darlene's exceptional service. We are delighted to hear that she made your move peaceful and enjoyable. Your recommendation means a lot to us, and we look forward to serving you again in the future.
",
"replyDate": "2025-12-24T19:09:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "08cfa64d-21af-4681-abe4-62fd62c4cd41",
"author": "Twin City18",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUxRn8J16236PsHS4YnY7vQdfvq_-lNsSYAr0ZtkJldtJiBGiY=s64-c-rp-mo-br100",
"rating": 5,
"text": "April was incredibly helpful and professional, guiding me to the perfect unit size. I highly recommend them for their exceptional service, great value, and top-notch facility!\".",
"date": "2025-12-05T22:05:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your wonderful feedback. We're thrilled to hear that April was able to guide you to the perfect unit size and that you found our service exceptional. Your recommendation means a lot to us and motivates us to maintain our high standards. We look forward to serving you again in the future!
Warm regards,
Mini Mall Storage Splendora
",
"replyDate": "2025-12-24T19:09:01.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "e68f7bf0-3992-43d4-a44c-839e202304a7",
"author": "Melissa Hollifield",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUT0dZeJobccNXP67_jpYRkmMbMxXT3PUtWa3wrwxlI7B_jkeI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-02T21:03:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2025-12-24T19:09:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a963cbd6-2a32-45c4-941b-c466b72799af",
"author": "Heather Wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjOSMjAJKWhGgcgtM1I141FjuV0P2xweL_YaO4canFc41SUg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was absolutely amazing and is always helpful!",
"date": "2025-11-22T21:38:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Heather,
Thank you so much for your glowing review! Your feedback is invaluable in helping us maintain our high standards. We hope to serve you again at our Splendora location soon!
",
"replyDate": "2025-12-24T19:09:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "11204196-3734-4920-8e37-0cf815372370",
"author": "Joey Maldonado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhx9-Y1MJm1hhQWwKSLXfW3oGSOjCfnGZq1TlmCOblh16Z0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Love the service I receive and even better their customer service , April has been helpful from the beginning and always goes out of her way to help with any questions and information needed.",
"date": "2025-11-21T17:49:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Joey! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-11-24T19:09:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7c3f2a3a-e795-45a5-93c4-4c9d885a7a6d",
"author": "Maria Castillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRa2YYrC59K8x3WUZDOH7VoJayPP9HSzKGIZHy00ClknX_4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice place. Friendly service given by Darlene!",
"date": "2025-11-10T19:39:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Maria,
Thank you for your wonderful review! We are thrilled to hear that you enjoyed our place and received friendly service from Darlene. Your feedback motivates us to continue providing exceptional experiences for our guests.
We look forward to welcoming you back soon!
",
"replyDate": "2025-11-24T19:09:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "14443317-950e-4105-93c1-d47332b6931f",
"author": "Don Trevino",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJCampWqF5oelHdrDG5kAT6Av2usepZQX3LGp35-PwYM4JDCHhOw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Saturday morning Darlene was very helpful and help me get paperwork situated and coach. Thank you and enjoy your day.",
"date": "2025-11-08T18:18:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Don,
Thank you for sharing your positive experience with us! We're delighted to hear that Darlene was able to assist you effectively on Saturday morning. Your feedback is invaluable in helping us maintain high-quality service. We hope to welcome you back soon and wish you a wonderful day!
",
"replyDate": "2025-11-24T19:09:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "968995eb-3235-4ca9-abbd-b089af58194d",
"author": "Janeleen Castro",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZew1z3ZphFDSIxlGLkMZ2SqKGLTHbHSa7wTRmRqP7_A8ueg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice very clean 100% recommend",
"date": "2025-11-03T22:05:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Janeleen,
Thank you for your wonderful feedback! We're thrilled to hear that you found everything to your satisfaction, and we truly appreciate your recommendation. Your input helps us to continue providing the best possible experience for our guests. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-24T19:09:01.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "5bcd8840-3d8c-4beb-a619-a32a8c1884de",
"author": "Kimberly Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXbkypMSK_eRk51r2cg3OHcVpNBBZSvFAvOqKALKlCVeW7qgwwx=s64-c-rp-mo-br100",
"rating": 5,
"text": "I absolutely loved it here!! The prices are super reasonable and the woman who helped me (Darlene) was THE BEST. I had spoke to someone prior to her and I thank God I got to speak with her when I called back. Her customer service skills are truly remarkable. She was way more reasonable, super friendly and super helpful. She would call to check and see how everything was going or for reminders which is super helpful if you forget things or dont often check your email like me lol. Definitely would recommend this place and would recommend asking for her! Thank you so much for making this experience so smoothly!",
"date": "2025-11-03T21:17:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kimberly,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed our reasonable prices and had such a positive interaction with Darlene, who provided exceptional customer service. Feedback like yours inspires us to continually improve and maintain high standards. We look forward to welcoming you back again soon!
",
"replyDate": "2025-11-24T19:09:48.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "553ef03c-fe7b-4ae6-97a0-327b4a882ac6",
"author": "Pitts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXaorLDhrm5QNnqqLQIqpoZHdVMxuKPAPIr1Pg4kGesULYm3rc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-10-25T22:12:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2025-11-24T19:09:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0b89f21f-b24a-4b73-b0bb-a3f9ff7e0484",
"author": "Marlen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2VgyxJNylZeDjTvLb-evDDdDsuwWWfMHKdy-5M2SH-y_ZeRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service from Darlene! She was attentive and answered all my questions on moving our things in to their storage units. Definitely recommend getting a unit here for a great price break down. AGAIN THANK YOU SO MUCH DARLENE ☺️☺️☺️",
"date": "2025-10-16T17:04:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Marlen,
Thank you for your wonderful feedback! We're thrilled to hear that Darlene provided such attentive service and was able to answer all your questions. Your recommendation means a lot to us, and we're delighted to offer competitive pricing. We look forward to assisting you again in the future!
",
"replyDate": "2025-10-24T19:09:48.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b5774a39-3fb8-4198-be72-8f06138385c8",
"author": "Diego Diaz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJbTLoqILzG9nOi0FLPRMISi6ukuQCoYvmKJU5JEKO5uQGJJnJS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Was a great pleasure using this business for rental storage and thanks to the manager she was really great . Darlene thank you !",
"date": "2025-10-01T19:04:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Diego,
Thank you so much for your wonderful feedback! Your satisfaction is our top priority, and we look forward to serving you again in the future.
",
"replyDate": "2025-10-24T19:09:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ff0722f5-af91-417c-a7ce-b75047832d0b",
"author": "wendy morales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnf_i9LmHDNKwF7ahykgA2or5k48bAMoVfUK45DSfKIGNc0juT=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene is a very beautiful person, provides excellent customer service, and is very fun. Highly recommended!",
"date": "2025-09-29T15:49:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Wendy!
Thank you so much for sharing your wonderful experience. We're so glad to hear that Darlene provided you with excellent and fun service. Your kind words motivate us to continue offering our best every day. We hope to see you again soon!
",
"replyDate": "2025-10-24T19:09:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "14d2bc8f-898d-424d-af31-1165809f4241",
"author": "Vicki Bolanos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlCFDJtackjpwKyRl2sDAkS5Ks6Yvw1i5gHabFJfLiylb-zQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excellent !!!!\nDarlene !!!!!\nAwesome employee:)@—",
"date": "2025-09-27T15:41:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Vicki,
Thank you for your enthusiastic feedback! We're thrilled to hear that you had an excellent experience and appreciated Darlene's outstanding service. Your positive words motivate us to continue providing exceptional care.
Looking forward to welcoming you back soon!
",
"replyDate": "2025-10-24T19:09:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "394bc32a-004b-40e8-80ce-2a9e74d09b8a",
"author": "Kristi Addison",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWNpix-lQnr4YewBoxCLxnaZooth02pqXqjDvJ-KU-Nspw9cu4S=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was super great! She helped me get the unit and it was all super simple!",
"date": "2025-09-18T19:57:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kristi,
Thank you for sharing your wonderful experience! Your feedback is invaluable in helping us ensure great service for all. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-24T19:09:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bc451a00-5c1f-46f3-b1e4-b53833f87ecc",
"author": "Malissa Green",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKc35CaoiSahXRJcbGo_rPD4rtDwGb2f_QVAIYulxbo3ONK6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-12T18:08:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-09-24T19:09:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6e76d8fa-4a2c-4c98-b5e8-c5df329ad294",
"author": "Cora G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJKV8wHqtLf6sjdWDSvQuYvaEwkHH7KqVUYmHfMybRJ34PrXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy setup and great customer service.",
"date": "2025-09-12T17:34:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cora,
Thank you for your wonderful feedback! We are thrilled to hear that you found the setup easy and appreciated our customer service. Your satisfaction is important to us, and your feedback helps us continue to improve.
We look forward to serving you again soon!
",
"replyDate": "2025-09-24T19:09:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a714ba13-961b-4a43-9ebb-78eae4ad49e5",
"author": "Wendy Peters",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU1KLOXQxJnNDfPkfv09zVg3vhVamDnA8dHLnrVFLKg7kJ-lk8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene at Mini storage is awesome! Friendly and wonderful",
"date": "2025-09-12T16:13:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Wendy,
We're delighted to hear about your positive experience. Feedback like yours encourages our team to continue providing outstanding service. We look forward to welcoming you again soon!
Best regards,
",
"replyDate": "2025-09-24T19:09:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "072dc5c6-bae2-4ee9-98ce-69ba45d5d1b2",
"author": "Steven Roest",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWS44AB1TV4FODn_Jj58CcfLywibA7ZSwIACTnmfjIWLOQwMAqT=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome customer service",
"date": "2025-09-11T16:52:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Steven,
Thank you for your wonderful feedback! We're thrilled to hear that our customer service met your expectations. Your support motivates us to continue delivering exceptional service.
Looking forward to your next visit!
",
"replyDate": "2025-09-24T19:09:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7270b03c-0469-4c80-ac97-ccf57e7f0faa",
"author": "Stacy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJq0AH5g1KFDHZqsP8X6Jc9pgQdxsUMpgMggU1i_zhWrw5uwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene Very nice care for you and understanding",
"date": "2025-09-05T20:15:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Stacy, Thank you for your kind words! We strive to provide exceptional service to all our clients, and your feedback is greatly appreciated. If there's anything more we can do for you, please let us know.",
"replyDate": "2025-07-24T19:09:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee8f2648-c895-4144-913e-5568b8d345ce",
"author": "Arthur Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-BjzDV_U0gwgWk0Rd0LlpmHsLGcL0oBzwzvWWCTr63FWAgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene is very professional.\nGreat experience.",
"date": "2025-09-05T18:55:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Arthur,
Thank you for your fantastic review! We're delighted to hear that Darlene's professionalism contributed to your great experience with us. Your feedback is invaluable in maintaining our high standards. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-24T19:09:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c0aae1d6-fc4a-4e82-8c7b-516846082d1b",
"author": "dalton grammer",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5f6cp5lopdqGds3PB3aTQKxSCXxieSq8l9X_mLx9IVVtDCBLM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone go check out mini mall storage in splendora for the best rates in town p.s ask for darlene she’s a saint",
"date": "2025-09-05T13:46:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience and recommending Mini Mall Storage, Dalton! We're glad to know that Darlene provided you with exceptional service. Your feedback is invaluable in helping us maintain high standards. We look forward to welcoming you back!
",
"replyDate": "2025-09-24T19:09:48.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "517c30fd-e385-451e-bf95-a46f0eeace15",
"author": "brian Richardson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI9445ozedLxCIdYaa3b-QIUSBfZeV18ZdT1DTZvO_qTigUKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just started renting from here And they are the cheapest in town and love the customer service. Would definitely recommend to anyone that needs storage space for a good price.. Thank you guys.",
"date": "2025-09-04T19:30:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brian,
Thank you for sharing your positive experience with us! We're thrilled to hear that you appreciate our competitive pricing and excellent customer service. Your recommendation means a lot, and we look forward to continuing to meet your storage needs.
",
"replyDate": "2025-09-24T19:09:48.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "391b1ff0-5895-4c8f-be00-f11870bcbecc",
"author": "Vanessa Guadalupe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK-9VuZ7gHFzhKT5f-d5QLbLWsdXqjcw3WzI9W3whPD-bTWwg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was such great help",
"date": "2025-08-28T17:37:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Vanessa,
Thank you for sharing your positive experience with us. We’re thrilled that Darlene was able to provide such great help during your visit. Your feedback encourages our team to continue delivering exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-24T19:09:48.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9ed6e911-29ed-4b33-92e1-8bcafd147c35",
"author": "Lloyd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqvkSfuELL_hIZQYWoADFvRRaWU5C0GDwN4Kxd-14FA4QTtQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Darlene helped me get two units. moving out now cause no longer need. But she was very helpful.",
"date": "2025-08-21T16:18:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Lloyd, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:09:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fd5d065c-b985-4be0-ace2-4a9ac78c86ec",
"author": "Ruby Weir",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVhPDnuLeZsZQjsaFR4emHjyn9I_W9XUqxT_EGBnr_S_YyBsMAM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene has been very professional & extremely efficient.",
"date": "2025-08-08T22:12:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ruby,
Thank you so much for your wonderful review! We're thrilled to hear that Darlene's professionalism and efficiency made a positive impression on you. Your feedback truly encourages us to keep up the great work. We appreciate your support and hope to serve you again soon! Best regards.",
"replyDate": "2025-08-24T19:09:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1e7b65e3-3ed5-4260-87a4-301730fbe4af",
"author": "Marc Mercado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-EIvY_yzka9jjU1ifgcngNat8Bgw2hQ2HGqd7qMChgf051A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was amazing help and so sweet. I was priced so high at other locations and she made my move to Texas from Jersey so much more easier. Great place to rent from and amazing prices.",
"date": "2025-08-08T18:24:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Marc,
Thank you so much for your wonderful review! We are thrilled to hear that Darlene was able to provide you with such amazing assistance and make your move smoother. It's great to know that you had a positive experience renting with us. We appreciate your kind words and look forward to serving you again in the future! Best regards.",
"replyDate": "2025-08-24T19:09:48.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "7404bf2c-d87e-47b1-9af3-06c92351d81d",
"author": "Patrick Moran",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL3jbCLeo5MSvfAlBcAHgl-0oEAHxoDPbsJC0F0bUEkKQ2mhw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was very helpful and considerate. Definitely would recommend!",
"date": "2025-08-07T19:28:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello! Thank you so much for taking the time to share your positive experience. Your recommendation means a lot to us!",
"replyDate": "2025-08-24T19:09:48.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "31c7ca3b-4d1f-4b76-9237-7ef557f0d3c2",
"author": "Rodolfo Morales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTv10KKY3XNSDIM1IGdSJlc7KONW7LFgzvFWgTCMKKQWPCg3Y=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Darlene is the best person she let me sing in very fast and easy",
"date": "2025-08-05T16:08:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rodolfo,
Thank you for your wonderful feedback! We're thrilled to hear that Darlene provided you with such a quick and easy experience. We're proud to have her on our team and delighted to know you enjoyed your visit. We hope to see you again soon! Best regards.",
"replyDate": "2025-08-24T19:09:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "12861979-59bb-4de5-9805-8439dc08db22",
"author": "Rachelle Welch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI87ajaSomRrvsb3uqHdwbY__waStkFBDgSa6wtNiAE-tZ35g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene is awesome and most helpful with everything!",
"date": "2025-08-02T21:02:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rachelle,
Thank you so much for your wonderful review! We truly appreciate your feedback and look forward to serving you again in the future! Best regards.",
"replyDate": "2025-08-24T19:09:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9c871e1d-64e3-4436-b38f-289af6576853",
"author": "Christine Hafer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLB9x_HYS0Cvcwk5jh6FhzViVPJ-dwOpObwvBzcRI0L26gZmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best storage unit ever. Darlene is amazing to work with!",
"date": "2025-07-29T18:04:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Christine,
Thank you so much for your wonderful review! It's fantastic to know that Darlene has made such a positive impression. We truly appreciate your kind words and support. If you ever need anything, feel free to reach out. Best regards!",
"replyDate": "2025-08-24T19:09:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4fc61d27-b0f2-45d9-bf21-daf0aa3f4e3e",
"author": "Bonnie Marsh",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDmhJoheby38LVJSWjp0E8qwRFQCVTbpsto74G7N0X8nOQhSE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Darlene is the most awesome chic, she keeps me on schedule and paid up.TY Darlene, love ya!!!",
"date": "2025-07-24T21:43:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Bonnie, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!",
"replyDate": "2025-06-24T19:09:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "eb7dda51-c946-4eac-a515-4391a06ae523",
"author": "Stephen Coody",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJFuaZwkJqqmv0gy8aGtQfSHWNT85D4JPu9hltMXTQbP7y1IQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was great, helped me with everything",
"date": "2025-07-23T19:55:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Stephen,
Thank you so much for your wonderful review! We're delighted to hear that Darlene was able to assist you with everything you needed. Your satisfaction is our top priority, and it's great to know that you had such a positive experience. We look forward to serving you again in the future!",
"replyDate": "2025-07-24T19:09:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "10c345fd-9a07-4112-8196-8289d3a9cf7f",
"author": "Rafael dajuan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL7NpevCdDYASzHlnajQjBYZzsgw9u-_mlDSSlfFLD8aj6gxQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Darlene was very helpful, and professional in and out quickly",
"date": "2025-07-23T19:50:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rafael,
Thank you for taking the time to share your positive experience! We appreciate your feedback and look forward to serving you again in the future! Best regards.",
"replyDate": "2025-07-24T19:09:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7677fe65-6697-4f23-9259-3af316729979",
"author": "Schwarze Delores",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRFhl-_dVHlXR0tfBC9689_918cCRy-i8Abkya3MiPKY6Sdw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene is real good and helped me alot -. Appreciate everything she did for me .",
"date": "2025-07-22T18:50:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Schwarze,
Thank you so much for your wonderful review! We're thrilled to hear that Darlene was able to assist you effectively and make a positive impact. Your appreciation means a lot to us, and we will certainly share your kind words with Darlene. If there's anything else you need, please feel free to reach out. Best regards!",
"replyDate": "2025-07-24T19:09:49.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "9c978cd5-5567-4da2-b5d7-3d913a3a0c64",
"author": "Locey Vin-Grave",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgyWjriEULIbP9aMNfnxSxd09clBkNxlcTZD2C9UEbUWkJXS4=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene has been the best to day. Smoth and easy setup with great customer service.😁😁😁😁😁😁😁",
"date": "2025-07-21T19:11:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review, Locey! Your satisfaction is our top priority, and your feedback truly brightens our day. We look forward to serving you again in the future! 😊",
"replyDate": "2025-07-24T19:09:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "67654755-7b99-45e7-b6ee-6a44ceb1248c",
"author": "Jose Rios",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKM7eaSYGU3WRlNbbEo8RqruZcOFDv4yrneFudDpmplW2FBwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I cant stress this enough!! 10/10 for Darlene, she is an absolute sweetheart, going above and beyond for each individual and always willing to help make the process easier. Thank you Darlene, keep it up!",
"date": "2025-07-18T21:14:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jose,
Thank you so much for your wonderful review! We're thrilled to hear that Darlene made such a positive impact on your experience. It's fantastic to know that she went above and beyond to assist you. We will be sure to pass along your kind words to her. Thank you for your support and encouragement!",
"replyDate": "2025-07-24T19:09:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8fb71108-003d-40d2-a06e-88c92aa307cf",
"author": "Trista Lilley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIEkQqQDkj-q_y5Ffwwr1QpXAZ067dC_dZfwQmC8SPsaRNYVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ive had my stuff with this facility since 2018. GREAT service and staff. Very understanding and reliable. Wouldnt trust my stuff to be anywhere else. 5 stars for sure and i reccomend them to everyone. VERY BUDGET FRIENDLY AND AFFORDABLE.",
"date": "2025-07-18T16:47:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Trista, thank you so much for your wonderful review! We are thrilled to hear that you've had such a positive experience with our facility since 2018. Our team is dedicated to providing excellent service, and it's great to know that you find us reliable and understanding. We truly appreciate your recommendation and are delighted to know that you find our services budget-friendly and affordable. Your trust and satisfaction mean the world to us! Best regards.",
"replyDate": "2025-07-24T19:09:49.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1633c05f-33bb-4d20-9541-c234d03566ce",
"author": "Ernesto Macias",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXtcMKIPtcHgraOKt0J4LYXd8qSRIQCJ0o0yZZRrpzjrxXp-4be=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was great ! Professional",
"date": "2025-07-11T15:18:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ernesto,
Thank you for your wonderful review! Your positive feedback is truly appreciated, and we look forward to serving you again in the future. Best regards.",
"replyDate": "2025-07-24T19:09:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7108e08e-ef9a-47ca-b658-1b9977c78ea2",
"author": "larwin fontenot",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXCaobzm7t25-95DS-UhleBdrdt1Bl-_TOh8pk4qJuQy29R2UHf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was very hospitable and helped me with everything I needed",
"date": "2025-07-10T22:16:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Larwin,
Thank you for your wonderful review! Your kind words mean a lot to us, and we'll be sure to pass along your compliments. We look forward to welcoming you back soon!",
"replyDate": "2025-07-24T19:09:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2c9339f1-5737-4ce6-afce-4869cd6d0a45",
"author": "Foodholic Htx",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ1TTqYmUU8WMuuOw17nFpdvyyo3doaTNw0b5Ja7CxOBv6ydg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was so professional and very helpful",
"date": "2025-07-09T16:24:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Foodholic, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2025-07-24T19:09:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1f2ea33f-9b37-4e92-aceb-0cc95b08b5ef",
"author": "Perla Macedo-Serrato",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJhGypj27NcP5UjtkLxMZ0Z6ORwY4kdIYfIeW2w1VdKMGX7-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is a good storage they super attentive and helpful I can’t say enough good things about Darlene she is the best I will recommend this storage to everyone.",
"date": "2025-07-08T17:59:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Perla, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
"replyDate": "2025-07-24T19:09:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "603379e3-3a6e-43b9-801a-64ef74f001db",
"author": "Robert Baudat",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnXpPU7Irg7DMJqoyCPpwVRb7YJGKQbuEDgqtH3_NtZF7Ro_8s=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was awesome and very helpful. Saved me some $$$$",
"date": "2025-07-07T21:02:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Robert, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:09:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "da622327-7a40-4eb1-961c-2d80f2a950de",
"author": "Tristan Harrison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLAJTicoehAd_jrUjY10kSsvgnqH0pqSx3tcHKs4AkUceGCyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was great & very professional and took care of me fast I recommend to everyone",
"date": "2025-07-05T19:44:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Tristan, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2025-07-24T19:09:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b286a732-827f-434a-be77-a376a901408a",
"author": "Jake Harness",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_JAScg3yJv49Z7eji_fasesdd_wW9g-JSCM3HU6jP0RoJ6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene Was very nice and extremely helpful",
"date": "2025-07-05T17:25:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jake, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.",
"replyDate": "2025-07-24T19:09:49.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6d74033a-284f-422d-9081-9c5ca238b0c3",
"author": "Carolyn Hughes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXe_zF0Yu-wXEHBZUV0cU9nE10KLq8ZgZ-VcOhAmpzMBGk7wHXoEA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Yup, as stated by others, Darlene was a huge help in renting a unit. She was kind, informative, and made the process painless! Looking forward to working with them!",
"date": "2025-07-05T14:49:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Carolyn, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2025-07-24T19:09:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "289d3d2d-7e1e-485b-9e04-b2425645953d",
"author": "Sonya Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4350yQsJHzeOICv8bYltaLUht5lmR4fYdb2VyrsLNGbyXxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Darlene and Ms. Essence are Wonderful.\nI’ve been here awhile and they always give me AWSOME SERVICE❤️",
"date": "2025-07-01T17:08:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sonya,
Thank you so much for your kind words! We're thrilled to hear that our team has consistently provided you with awesome service. Your satisfaction is our top priority, and it's wonderful to know that your experiences with us have been so positive. We look forward to continuing to serve you with the same level of excellence in the future.",
"replyDate": "2025-07-24T19:09:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8384f06c-793f-4512-99c7-e307608bf755",
"author": "Ashlee Broussard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU5e9AZ1pyskt1bNqdcMzfyI_zljILGY-kX_F3mpx8re82m1OY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very nice and respectful",
"date": "2025-06-27T20:58:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ashlee, thank you for your kind words! We're thrilled to hear that you had a positive experience. Your feedback is greatly appreciated, and we hope to see you again soon!",
"replyDate": "2025-07-24T19:09:49.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ee103665-7a09-48af-8cd1-d41ca431cf0d",
"author": "Richard Cain",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKekY2cBmRHa8pjWAnvz2JWmWQH6IbeDYTfwfKcf5GpRbMgNA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was great!",
"date": "2025-06-21T14:11:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the fantastic review, Richard! We're thrilled to hear that our team provided you with such a great experience. Your feedback is greatly appreciated, and we'll be sure to pass your kind words along to her. We look forward to serving you again soon! ",
"replyDate": "2025-07-24T19:10:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "56bd907b-5227-4b5f-a2f6-f7a4be3ad43c",
"author": "Carrie Dixon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKummpREFGUnRBjnkMn2wx0aWbnk1zLp2IOftXyOu_FUECxBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome 😎",
"date": "2025-06-17T20:11:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Carrie, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:10:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1b383911-c4ce-4d36-86f3-b9399c95cd31",
"author": "Trinna Pitts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4d_zgIon_xJeBmprZxvY5cjp9q21c4XhAgOCp4okleB7NpuU=s64-c-rp-mo-br100",
"rating": 4,
"text": "Darlene is very friendly",
"date": "2025-06-17T16:44:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Trinna, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:10:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "630c31b2-566d-48c8-909b-38909ac0985e",
"author": "Kyle Yordy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPJGEsPZ5s8XdOpPwprW-VNTmR7Ak5eTXUYEWF-oiCxvQeGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was great! Got all set up quickly.",
"date": "2025-06-16T14:50:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Kyle, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
"replyDate": "2025-06-24T19:10:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d50c412c-05ce-4d00-ae30-063eb1c4c12e",
"author": "Jose Corona",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKp-tohSz0ryyy0AnwSwzLgQ1tEmWQ0YJzcO-Cjbw3qAYI4Ng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was very helpful and professional very nice and generous.",
"date": "2025-06-11T19:30:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Jose, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:10:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3dd8bc57-a65c-4a7d-a416-6312004fdf02",
"author": "Ana Aguirre",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJOaXSdIO7DOZcYN6RH95uh95uDLCnCqY2X3TVTkI--9bIm3Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "First time using a storage unit ever and Darlene was the one to help me. We did the whole process over the phone and it went smoothly!! She answered all my questions, walked me step by step on how things work, and gave me her work phone just in case i need to contact her directly. I recommend her 100% and this facility. Thank you!",
"date": "2025-06-09T21:28:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Ana, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
"replyDate": "2025-06-24T19:10:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a8b0cf76-d43e-494c-ac1b-b2c93871b1b7",
"author": "Madison Kight",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWK5Lb_ad8vxb72HqgVQa1RPZqIhsiu7C_uiVOZkiCXV1acYYlRdA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Darlene was very helpful and friendly!",
"date": "2025-06-09T19:15:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Madison, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!",
"replyDate": "2025-06-24T19:10:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ba0b04ea-ce63-468d-ac11-e3120e25c8a8",
"author": "Buddy Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKHrXz8liAX3KFDIjctcnco8gWkTDSJfn66zkhb7T-U_KYFkw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best little mini mall in town thanks to Darlene",
"date": "2025-06-07T19:03:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Buddy, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2025-06-24T19:10:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d7f6150f-a09b-4e09-9da4-1b05e53773fb",
"author": "tagos",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKBozHbNqU07Kv4XUm-K5QDY_dx8M3HLiZOixzofnSaHBIzXQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darling is really professional employee, I really liked the service, perfect experience",
"date": "2025-06-05T15:27:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey tagos, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:10:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d4d85703-3e95-40c7-bbb7-f5d93d99d21c",
"author": "Sarah Oxner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbLlchpaCNyvE8R4OS1ng33eXAsfgxUYhDzvWJ2zZ9G-UCvA897Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was very helpful",
"date": "2025-06-02T15:51:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sarah, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2025-06-24T19:10:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c200041e-8cf1-4fb3-bec2-407a601d8d0c",
"author": "Melanie Luna",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITY_zXmrXnJwdn78-NEbsOrYuOLOHoEirykN8D7nAF97orVQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I wanted to make a compliment on the staff that works with the Mini Mall location in Cleveland Tx and Splendora Tx. First, Darlene is so friendly and helpful. She has always been quick to get me in and out when making my payment. She remembered my name from the first visit. I was impressed.\nTammy is also very nice. She has gone above and beyond for me many times.",
"date": "2025-05-29T16:43:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Melanie, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:10:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ac6d61dc-909a-4773-a217-f95eda0589e0",
"author": "Corianton Kloepfel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKDZRboimj5UuChXOl7vK_F2hT5PC88rj_Hqrin0cVXnFEo1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very friendly and helpful. We are helping an elderly woman move out of her house and Darlene was great.",
"date": "2025-05-29T15:35:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Corianton, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:10:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9a85cdeb-4d67-4459-92b7-acdf01ef9f68",
"author": "Naomi Kloepfel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_dRC7EL_v82bAuLylXiWGm-EAlCxH_PkBArak58X46zfQtFhV=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great rates, friendly staff.",
"date": "2025-05-29T15:31:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Naomi, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. See you next time!",
"replyDate": "2025-06-24T19:10:05.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8dd37efc-a977-4e83-9c30-ad091e9421d1",
"author": "Clasick Hits",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVHrM1gEtqg70iWw2O9fVxNB6C4kdlueonxudFpLqvzidagJ1tc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always polite with a smile Darlene is the best ever",
"date": "2025-05-28T18:02:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Clasick, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. See you next time!",
"replyDate": "2025-06-24T19:10:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e5573e83-7411-4f9c-9a21-04d4be1e78f5",
"author": "Jane Dough",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRIC61c3xLjWoFjrk2j_77gXijogAjtOQapl-kmJer5VjDfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene is great and she works with you she is so helpful thank you!",
"date": "2025-05-28T18:00:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Jane, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. Hope you visit us again soon!",
"replyDate": "2025-06-24T19:10:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c180c81f-412b-415a-8f9f-8244c725b112",
"author": "Patricia Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXTX0-khBRb1fHOMAuO_X6GYx7M5ChINab1X31lCbMOUgUdK9-V5g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Darlene is very professional once she saw me drive in she greet me and gave all the info I needed .",
"date": "2025-05-28T15:06:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Patricia, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. See you soon!",
"replyDate": "2025-06-24T19:10:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8887935a-6e2c-430c-980a-ab38786f5f59",
"author": "Krizia Murcia",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIyIr4eeDAY8edKoaTxnGsCjTNM6CyYlB6pu4nakcf5WVZ9zA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Excelent Costumer Service by Darlin",
"date": "2025-05-24T22:17:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Krizia, We appreciate the time you took to give us such a great rating! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:10:05.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "23407467-bcf8-4c84-9d1f-f8fb8df78ee8",
"author": "Michael Herrington",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKhAw54eF7c1nMwdXZF2ZPY1YqEZZAo6gGdhSoCbqmgwa0cjw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Darlene was awesome, great interaction and wonderful customer service.",
"date": "2025-05-24T18:26:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Michael, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:10:05.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f6753a1b-dd0d-426e-843a-fbb04073fc7a",
"author": "Brad Anthis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZSqvcuIW7F8ue0LWcpFJfm-2GX_i-gOaxZwCa8aiStUXHGms=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best customer experience.\nClean units\nGreat Place to keep you items.\n\nDarlene was outstanding. Timely in a professional customer experience.\nShe is great. Highly recommend.",
"date": "2025-05-23T22:03:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brad, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:10:05.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "acb3d5b7-25b4-4903-ba1a-c71ec2c693dc",
"author": "Buster Rains",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUapF--nP-7wKr3xnTGQVE_uJ5ejbLvH0aNg5vP25eB6xLz8T4E=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene is a real helpful person.no problems at all getting me the storage size I need.i would highly recommend this business .for all your storage needs.",
"date": "2025-05-23T16:39:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Buster, Thanks for the kind words! Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:10:05.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2caaf6e1-ddbe-4832-b313-e212bb54810e",
"author": "Samantha Lovelady",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6Sl-UMPH2vqDBxNuAi5e556u_bzSBdXAaa2MDpgtpfzHJCw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Nice facility with easy access. Friendly and helpful staff. Special shout out to April who went above and beyond to help us with our unit. She had amazing customer service!",
"date": "2025-05-21T20:39:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Samantha, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "9844786a-70c4-4eff-800e-d6552c4beba8",
"author": "Jessica Knight",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgc2AZPm-CpBEhbEhClT-onVKSJSrzejJm0n-QApn_4bSzKy8c=s64-c-rp-mo-br100",
"rating": 5,
"text": "Today I walked into the Mini Mall storage to get a storage. Darlene was super sweet and amazing! She was incredibly helpful and got me the storage I needed. This was my 4th place to go for the day. Thank you so much Darlene l! If you need a storeage go see her in splendora tx!",
"date": "2025-05-19T20:48:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Jessica, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a4c1fa24-fec0-448b-9ba5-f1b8e5d32372",
"author": "Kara Crawford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnBo3GcnURN9LoScdJmQZX-hj9A3BACz2NVEZgySINmwJq1eCq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was a delight and huge help, I appreciate her patience and kindness while getting everything together. She made sure I was covered and helped,",
"date": "2025-05-19T14:02:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Kara, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We look forward to keeping up the great work! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "bfd2eb7d-3568-42d2-80cc-df1e19367e0d",
"author": "Richard Burke",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhQf9y_HphLnMtBvi0fwPHnbyrTnE_HFUJ3BfJly1taFGZww=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been using Mini Mall for quite sometime now and Darlene has been excellent. She has been on top of things and responds immediately anytime I have a question of issue. Keep up the good work.",
"date": "2025-05-16T14:37:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Richard, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. See you soon!",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "efd68f3f-baf9-4f46-b048-b4eb3928045b",
"author": "Angelina Canterbury",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV2eHyEvHbU93nCiy7_aEGN8dbxxXgp9RoJY3v5FyI0XKm55TpKIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was great help",
"date": "2025-05-15T21:40:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Angelina, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cdc40444-c09f-4c4b-a3f6-201d75162799",
"author": "Rachael kleinschmit",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJWt0gRn68h0n7GLe2jnwWS_1xaCYMD3lLNrMaU2mMRxFYGSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene is an amazing person and goes above and beyond to help her customers out. I loved having her as someone that help me",
"date": "2025-05-14T21:28:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Rachael, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c75efaf9-d3a6-40e9-9bbf-edb989d8ad96",
"author": "Gilberto Lara",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLix_VefA5fSNm5WJYeRC467O3Qx-a00AzcDvrfkM2iW3kLTg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlen was extremely helpful she really goes the extra mile when it comes to helping out, she's very understanding with my situation and always gives me piece of mind I would most defenetly recommend Mini mall storage just because of how helpful Darlene is",
"date": "2025-05-14T21:02:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Gilberto, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3ebe9f87-202d-424d-88fc-b4c0769f44e1",
"author": "Karina Zavala",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUYER7rZkbGpzVUyRCJaiHTlhDxFLnMTbvLC-TciAVEM1pjA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Spoke with Darlene to get a storage unit, and she was very nice and informative. I would highly recommend this place. Awesome and friendly customer service!",
"date": "2025-05-14T20:39:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Karina, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "49f0eb1b-1dc8-42ec-b77f-58187fe70d1f",
"author": "Nidia Corona",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXIgeAa4D-pANsY5c_bW2ih0alTaP2Dekzh_NL7KJLuLolFoUTx=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was great and she explane everything for us.",
"date": "2025-05-14T15:10:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nidia, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0e57bf51-e963-4540-97b3-3771a512e7d4",
"author": "Richard Barnes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkC3V4PjURvDGtjJDXtxbnFWdlLBMNbMOQ2HjU35DoJgl1gA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was very nice and helpful. No problems with the payment process",
"date": "2025-05-02T15:12:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Richard, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "badd8d27-dfb9-4cc5-bf10-24e5dd9ae955",
"author": "Sheena Ramsay",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfIP0Lfa2nbMXvEtqo1aznKdQedanJB6pN3ZnMPSy7Zjf_ado=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlen is the best and always nice",
"date": "2025-04-30T15:21:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Sheena, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8aae2e60-ee35-44b5-9228-e8ffc0cdd024",
"author": "Trent Colson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLT3uzHaQHE1C2d92PD1gD0Idx3Cu476KGmhRH95VuWmNwXvg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great service",
"date": "2025-04-29T19:50:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Trent, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e903d206-6977-4b11-84ff-26dacd47052e",
"author": "Dakota Gordon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRgHZeun0jlj9FGg9eeQGkyCYjpVok7oY6MS9dhHcDRxDomg=s64-c-rp-mo-br100",
"rating": 5,
"text": "She was very efficient and was quick on taking my payment beings the call center refused. HER NAME IS DARLENE SHE IS AWESOME!!",
"date": "2025-04-26T14:06:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Dakota, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. See you next time!",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "10cc114f-6bf7-4dbb-86e8-d72ebce6d72c",
"author": "Christi Netherland",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxQnSUqcgCJT6Ua2CY2SzhH2ZQRLy8P5aXE3B_K9bSlw0SJ7I=s64-c-rp-mo-br100",
"rating": 5,
"text": "Was a great place Darlene was awesome",
"date": "2025-04-24T16:39:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Christi, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We're here for you anytime!",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8d91fb2e-e2be-42b6-9b4d-af6e9fe7070c",
"author": "Lucy G",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIN5qwv6iHoKEZAM0huDj2fAF789VvVzbM8kSJZbHwAE1l4Ww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was very helpful & helped so much after me stressing over a storage unit I needed ASAP. She helped me with my million questions in a matter of minutes and got me settled right in! She is great & without her I would’ve been so lost. This storage place is very safe and clean & Darlene was so patient I’m so glad she was there!",
"date": "2025-04-17T22:00:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lucy, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "c0ad18a4-9be7-48d9-8370-529b0e23e317",
"author": "ADMIN PLumber",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNuBPcZrN5ID0tFnPNVyI08ICj0aN05hsVxCimJYYehfzFVg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was sweet and understanding beautiful soul",
"date": "2025-04-17T17:27:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi ADMIN, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "912aeace-4be5-4fa9-bfd8-29790ef06cdd",
"author": "vincent sweeton",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXuqrkE0CAm12nQdbE7ScjNVyEdk8Qf-fWDcJXmi_FTkmmKb8R2=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darleen was great and storage was good",
"date": "2025-04-15T20:31:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi vincent, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! See you soon!",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8445bbdd-88c4-4217-a4e6-c16ace6fb742",
"author": "RRinda Turman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKsqnqgi2KXjgyJw3Y4jKj8r7BCHamXBIuRjrXaH5lwkgZ9hFU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene is a very sweet person she helped me out a lot. She is put all my stuff back like it was and I’m so glad to talk with her and I loved doing business with her. She is very nice I enjoyed working with her. I’m just so glad there is someone that is at the buildings now.",
"date": "2025-04-14T17:28:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "RRinda, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b184efd4-5753-46ac-8b81-58552c5bdd09",
"author": "joey maldonado",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMj0NsPHAOmIEa9RhkfMXmIsIGm1NQTaUtGRdsL0Ay4RFcLBg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very reasonable pricing and spectacular customer service from darlene. Thanks Darlene!",
"date": "2025-04-10T18:39:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Joey, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "ed1923cb-8e52-4537-917c-a747d9cca38e",
"author": "Abrahan Bauza",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLbNbvLlF5oroHrp9jandCN7zRNKOeZv0LX9gfwJEk_JjZwTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome…! The staff was amazing a d Mrs Darlene is the bomb.con thanks",
"date": "2025-04-10T17:30:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Abrahan, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! We're here for you anytime!",
"replyDate": "2025-06-24T19:10:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b52931b7-b8a1-4e32-996d-d95a1651f63a",
"author": "Ivan Belen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjFnw6dScE8IIZmufwImRTS6xx283CqKDDFJX0r4ztLpKQVA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Darlene was very helpful and kind when I had any issues with my unit and the place is nice and clean as well as being affordable.",
"date": "2025-04-02T21:55:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ivan, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "002f1162-5150-4b3c-b8e0-552b2d8633e8",
"author": "Cheryl Ward",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIYuGEW1WzXuMG0G48j4bkYEhfHI8fF2kSFgxTn3FB-MLak2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been renting a unit at the Splendora location for a while now. Darlene has always gone above and beyond to help me. She is an amazing person and helps in anyway she can. She definitely deserves a pay raise. Thank you Darlene for always helping when you can.",
"date": "2025-04-02T18:24:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Cheryl, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b4ad1f22-a9a0-483a-b44b-d8e51c11459d",
"author": "Ken Rad",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGtRVm6LlVvxGzjBF8XjcbRoiKs-GynqAm3CIjPQuroXxDK6M=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was super to deal with! Thank you so much for everything.",
"date": "2025-03-29T18:33:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Ken, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. See you next time!",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "bfcff6c1-9fd0-4b9f-9bce-1e17e9dc03dc",
"author": "Tamara Chiquito",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRJXeQGmfJQ0SSCj8r12eaU860fUCDU-OKe3yTDRxsQF6pluSD=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darleen is awesome she is the best",
"date": "2025-03-29T16:32:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tamara, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c61fca45-c8c0-49fd-b443-db20bea54f85",
"author": "Charlene Escobar",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVLNEdOm-TsBu9i8GFExdzRF41CHkdObKASIk8UcwTB5i4YGxE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was the most wonderful person setting me up to get a storage unit! I would recommend her to everyone I know! Adam",
"date": "2025-03-28T19:45:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Charlene, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! See you soon!",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8488322e-bb3b-4ba8-9d09-1b6f458f85e5",
"author": "Katherine Hickman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXlqdVzScWtZkTYBMrPIC559B0KgyMX8bYdt0T_-S1oAcPYBW2=s64-c-rp-mo-br100",
"rating": 5,
"text": "The best place I have ever use and miss Darlene is the sweet lady ever I highly recommend!!!💕",
"date": "2025-03-27T20:21:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Katherine, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32cbb203-9602-430e-b69d-9b25d0bc3503",
"author": "johnny majors",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXz6lb0lSZ-gOASs435hTf75Gve7ix1OGMKwV1XsjhUf8NLKtU=s64-c-rp-mo-br100",
"rating": 5,
"text": "Bought a unit at auction , met April a lovely lady who was very helpful and polite! Will be looking for my next unit soon!!!!",
"date": "2025-03-26T18:20:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi johnny, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "551a3a1a-b36e-48b0-9eed-e2cd42369b80",
"author": "Tammy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISio0mkCqZSNnpoOg6i9ONurgN-lswA28S_VPNFbuybQ3GKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "April did an awesome job helping me get my lock on my unit and she is a good people person",
"date": "2025-03-26T14:03:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tammy, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "5ba37525-d3ef-400e-9c88-97e142d6d19e",
"author": "Meranda Healey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDRjOeypDnRLB80k5qAT3xgmcsip8vRKnKYJ1f3BJbRQsj7A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was great!! Very friendly loved her energy!",
"date": "2025-03-20T17:19:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Meranda, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e5dd64b4-6679-4f06-917a-95e0f50ae97f",
"author": "Christina",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXl70b0cGp2y-mMcKD0LzTd0717lXiG81AMS0XhRyEAX0gxCPs=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs. Darlene was very helpful and patient with us. I would recommend my family and friends to mini storage",
"date": "2025-03-19T18:50:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Christina, Thanks for the kind words! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2758eaca-4525-4923-993d-3eaaaca03fb7",
"author": "Tim B",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJgdyT-c1uC-PVUvU1v-wv0vCIz5jI5wXfGB_kIFY6xmQ9GUw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience. Darlene was very helpful great to deal with.",
"date": "2025-03-19T18:48:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tim, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "36bcf6b7-b243-47e0-a1a8-cd4fd07e7e68",
"author": "Lupita Rivera",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLsOs4yx01b76MJx_VmVRJirwiD3Fyr6rrdzEw_F6NLRYo6zg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene is great and helped me get me moved in quickly. Great customer service",
"date": "2025-03-18T17:17:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Lupita, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5074e146-bb31-4811-9cad-ef90e79d4a96",
"author": "Mike D",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaWc8GdgOBH3i5lPIPqgEFp14XjsaKWx0vxNMcUQxEqsSUiQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms.Darlene was very helpful even after hours was able to take care of everything over the phone just an overall good experience",
"date": "2025-03-18T13:57:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mike, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "574a21aa-025a-4069-9327-6379d005719f",
"author": "Judy Ford",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAeclAkaGE0nAx0kfLsGW4Pn15K1WkLQ0RH8bdSKOUpGd2wg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was very helpful getting me a storage she explained how system work gives her 100%.🙂🙂🙂🙂.Thank you so much.",
"date": "2025-03-10T20:20:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Judy, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "00f24836-4d88-4833-8fcc-07ec920b1993",
"author": "Clinton “Clint” Ward",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDbpubFBfq5FL4OLkxsnGl7fDn2d30N0R1ndcfCOIx583GGTpm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene is wonderful person and very helpful. Very professional. Give her a raise.",
"date": "2025-03-01T18:48:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Clinton, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. See you next time!",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e90091c3-511e-416e-95cd-9d1b1159e622",
"author": "Ivan Sydorov",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU9PPhYEfYmjPcVezaJWHLyyJDGfXBM1kxyPPPmRaQo_JdsUCsccg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was such a star (or should I say five stars?) she was quick to respond, communicative, and made sure there was ZERO confusion throughout the whole process.\n\nOne phone call completely alleviated any anxiety I had about renting a unit. She made the entire process so much less frustrating than other facilities I’ve dealt with.\n\nThank you, Darlene!",
"date": "2025-02-28T18:14:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ivan, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. See you soon!",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8aa48c02-6016-4c76-b546-90b416e3f024",
"author": "Bruce Nolte",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWSw54uPGIcX36guwPc5G24EGLVrml1qXP3BM2wvSQ-S5uDtNM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was very helpful and made my transaction very smooth. She appeared to know exactly what she was doing. I will definitely keep her in mind should the need arise to get another unit.",
"date": "2025-02-25T23:23:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Bruce, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "5b4dcc3a-7c3b-4e8e-b870-ab874165d236",
"author": "Brisaida Castillo",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIhqze5IhDEABCUi9siUME7J0RLzmWdAc1f9LHl3HF2LXq-AA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was Amazing helping me get my storage !! She’s really wonderful",
"date": "2025-02-18T18:13:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brisaida, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f58b422c-f29d-46b9-89f8-09cb38796499",
"author": "Nancy Guerrero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGKLFRmF0uXDl_8uJszacj9bOPaf149pxVATAOLTFwOPTMiw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Amazon customer service Darlene was super helpful nice and friendly",
"date": "2025-02-17T23:26:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi nancy, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "af3c07d4-7ecf-48b6-9bb5-7f9421ef2c09",
"author": "Vera Ray",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIivGPh5sCtb2HkwfXmVVlKOI5npPNIbYvxwGRRjXhWZNKnkLo=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene had getting my storage building a wonderful experience. She is very personable and kind! Thank you Darlene😁",
"date": "2025-02-15T14:58:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Vera, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:10:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ff243af2-4fee-4fcc-9098-a1daf9051e5c",
"author": "Mary Ruiz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNN0cDqq5N5o0ntCulUOoqa3K1f9qbmoeTXV8B_i7FPYl2aA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I need to rent a storage super fast and Darlene was able to help me do everything over the phone even gave me a lock code and gate access. This was so convenient and easy. She even called me a few days later to make sure everything was good and I didn’t have any issues.",
"date": "2024-12-08T23:12:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Mary, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:10:56.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "2a092369-040d-4889-8028-f3ff78b39a29",
"author": "Mike Petty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIpe51onjD4vaU8lKBwBGuD5COa8jui4MWcLJob6ufW542JeA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They gave me a great deal for 2 storage spots.",
"date": "2024-08-20T19:52:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mike, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We look forward to keeping up the great work! See you next time!",
"replyDate": "2025-06-24T19:10:56.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "f16cbbf4-eff4-41d5-b7aa-adf875c12336",
"author": "Tammy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLg8DyjWTrwYv_015X_DWTpXAqT_JuHxXBqm0cBaHPFWl6yIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Tammy was very helpful, and drove to the location for me to see the actual size of the units before I rented one. She was very nice and a pleasure to work with. Thank you.",
"date": "2024-04-20T16:39:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Tammy, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
"replyDate": "2024-06-24T19:10:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "33b99301-ac79-473a-9aa4-1d3c2b57eeb5",
"author": "Tyler Jones",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKynK5Bw-pTy7bgnLCWaGDb24g10YUCARWD7hFABqRGgEdgcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was great, very helpful",
"date": "2024-03-22T20:16:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Tyler, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. See you next time!",
"replyDate": "2024-06-24T19:10:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "80c2d286-a181-4352-bc18-d3693801274b",
"author": "wanda porch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIG26GVlUCOGtSgrfXjw9saR4_QeuxRkxNksPg_bodxgAnM6w=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just wanna thank Ms. Terri for all her help. She was so friendly, and kind, and funny as heck. Also, Ms. Delores her assistance for being kind, and friendly, and funny as heck also. Thank y'all so much for all y'all help.",
"date": "2023-08-06T19:31:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Wanda, Thanks for the kind words! We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! Sincerely, Simone",
"replyDate": "2024-06-24T19:10:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a4da0672-cf7e-4051-b8aa-26d1fa318bae",
"author": "Edgar Gonzalez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXL1-FJhyX-tq3S9gleMBxajcSVzf5T3aQOD3d-o3c8YyaKc0Pb=s64-c-rp-mo-br100",
"rating": 5,
"text": "I liked the service I received from Mrs. Darle",
"date": "2023-07-22T19:07:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Edgar, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
"replyDate": "2024-06-24T19:10:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "66f587b4-5fd6-443a-a409-dd5bfc310f93",
"author": "Tom George",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWsfRsrayQ_yCKRcX5ONe0WizO0bKlUncmTUNzIhpBpwq1YjlWB=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great place it is right behind the fire department and the young lady that help me set everything up I needed was awesome🤠",
"date": "2022-07-20T23:07:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tom, Thanks for the great review! Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!",
"replyDate": "2023-06-24T19:10:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3fdbd467-9a18-4cf0-a5d2-77167a7b2b7e",
"author": "Louis Asher",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLK2GC9pAfvHHSzihx6kJzmuzI4qy3TW51qBKQU-x4HREvhPg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "The property manager TERRI was exceptional !\nShe was very friendly, very easy to talk to and also very helpful with the rental process .\n\nI highly recommend Diamond Self Storage to anyone and everyone !",
"date": "2021-12-09T22:13:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Louis, Thank you for taking the time to share your experience. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
"replyDate": "2023-06-24T19:10:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c8ef20dd-43b8-4aae-b0b6-4d96f239c709",
"author": "Autumn Beegle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKp7NGmUK7y7g2TVj8u-lrcHv9iXT1cIlWIfsb62vBAtKU3dw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Terri got me set up with a unit quickly and explained everything very well, she provided excellent customer service! Quiet and clean storage unit option in Splendora, would definitely recommend to others for storage needs.",
"date": "2021-11-26T23:17:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review.",
"replyDate": "2022-06-24T19:10:56.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "7ae9b166-6dcc-4fbb-987a-fb903cd2f9d7",
"author": "Loretta Cunningham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJZS1dzAf2TzyDtzLzVafAdET6NT2b1ht7VLmGsiFTpq2NbEHM=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2021-11-09T17:53:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Loretta, We appreciate the time you took to give us such a great rating! ",
"replyDate": "2023-06-24T19:10:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "987d4c2b-4a99-4fb2-a2fd-a18ae5695aa7",
"author": "Saul Monter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWtLwIyL2vE188YbwPpEUwDmn1WNgRK4FJSVzEDoa9MneNqhu9FJg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-10-04T21:21:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5 star review!",
"replyDate": "2022-06-24T19:10:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e0843d3d-2b17-4108-bba3-661a824b338b",
"author": "Stacy Roberts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVgLMWxyJxAhX8gNFkbg5xDLy5Ueyz-dJAfFGqwuZDeBU6WKil8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2021-04-30T22:16:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5 star rating! We appreciate all feedback!",
"replyDate": "2021-06-24T19:10:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1ad9a329-2787-433e-bb54-b933511aac89",
"author": "MJ",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGr1dfrUvZROW-QtVX5piOGUEBYx0VamLwATDRM2egLBqTBsm8=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2020-06-12T13:41:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5 Star review!",
"replyDate": "2021-06-24T19:10:56.000Z",
"tags": [],
"sentiment": "positive"
}
]
}