{
"summary": {
"average": 4.7,
"total": 32,
"distribution": {
"1": 2,
"2": 0,
"3": 1,
"4": 0,
"5": 29
}
},
"reviews": [
{
"id": "341fe694-099f-438d-b1fc-1a6c80af88d1",
"author": "Sara Doss",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJbA4SejCDfOXJAKvyiWToHqJ7nL_1XFCORLtGiJiLRxar8A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene at this location was amazing. Everything was quick to get business conducted. Greatly appreciated the support information when I called this morning. Also she needs AC IN THIS LOCATION. THANKS.",
"date": "2026-05-13T22:34:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sara,
Thank you for sharing your positive experience with Darlene. We are thrilled to hear that she was able to provide you with quick and efficient service. We appreciate your feedback and will look into this. We hope to welcome you back again soon!
",
"replyDate": "2026-05-24T18:13:32.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "1e27e2dd-04fe-4e6c-b96a-f857f4c6c3fc",
"author": "Melissa Emmons",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQwmvHg2j8u8djFcbskJM3eB08YFDwwCh2ayfX812QtAdagZvu=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene and sherry was very helpful and nice !!!",
"date": "2026-05-13T22:24:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Melissa,
Thank you for your wonderful feedback! Your kind words motivate us to maintain and improve our service quality.
We look forward to welcoming you back soon!
",
"replyDate": "2026-05-24T18:13:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f962e498-1c5a-4dd8-97f0-31018d36c050",
"author": "Lara Foster",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInzYDWAG9ab6vCXvDXPkfEkGYvE9ZIl5CZR5SDKydtnGxP5w=s64-c-rp-mo-br100",
"rating": 5,
"text": "April and Darlene were amazing! Thank you for your help with everything!",
"date": "2026-04-07T14:43:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lara,
Thank you for your wonderful feedback about April and Darlene. We're thrilled to hear they provided exceptional assistance and made your experience special. Your kind words motivate our team to continue delivering outstanding service, and we look forward to welcoming you back soon!
",
"replyDate": "2026-04-24T18:13:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8bb185a1-103c-4891-ba9a-d27ef627a35d",
"author": "Clinton “Clint” Ward",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWDbpubFBfq5FL4OLkxsnGl7fDn2d30N0R1ndcfCOIx583GGTpm=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility with a courteous and helpful stall.",
"date": "2026-04-02T21:14:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Clint,
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our storage facility and found our staff courteous and helpful. Your positive comments motivate us to continue delivering excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-24T18:13:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "69b91e56-af09-4a13-87c1-d83d02589bc1",
"author": "Megan Ross",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW2ndKh-rfmc7MNa48F06LE7aUxfGSX0Dhs3_Ghr12AjsXXi4J3=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene , is a doll! Very helpful she deserves a raise ❤️",
"date": "2026-03-16T14:56:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Megan,
Thank you for your wonderful review! We are delighted to hear that Darlene was so helpful. We will certainly share your kind words with her and recognize her outstanding service. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-24T18:13:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bfd3b814-be42-48d5-9f6e-259c7d227cd5",
"author": "Robert Gould",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8JsxN3vhzyt1QYVv_60OxrC3KaS4FIuNiQC6hvxWhOMXYNA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "April is the one to deal with here. She is AWESOME!!! Nice facility. Again, ask for April.",
"date": "2026-02-25T21:09:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Robert,
Thank you for your wonderful review! We are thrilled to hear that April made such a positive impression and that you enjoyed our facility. Your feedback is invaluable and helps us continue to provide excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-24T18:13:32.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c2f3db92-4aff-47ed-a16a-980275373dec",
"author": "Norman Ibero",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIKKmGLGy09SqgFpWoQia6-8lmPe8rxWtz9bMbxvRw-PeqjCg=s64-c-rp-mo-br100",
"rating": 5,
"text": "April is helpful for looking what I need",
"date": "2025-12-13T03:48:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Norman,
Thank you for your wonderful review! We’re delighted to hear that April was able to assist you in finding exactly what you needed. Your feedback is invaluable in helping us maintain excellent service, and we look forward to serving you again soon.
",
"replyDate": "2025-12-24T18:13:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ee55f206-b4a0-4249-8661-c79e6ec61429",
"author": "Bruce Moren",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVjwPgA7L8j4bfP5yCw2gpxnezSO1j0Wi78DDsHA_NqengSxhA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Did a great job finding me the perfect space I needed to store my lifetime of stuff.",
"date": "2025-10-04T20:33:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bruce,
Thank you for your wonderful review. We're delighted to hear that April provided exceptional service and assisted you effectively with your storage needs. We are thrilled to have you choose our facility for your storage, and we're committed to ensuring a secure and pleasant experience for you. We look forward to serving you again in the future!
",
"replyDate": "2025-10-24T18:13:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4097d0e5-8548-4f3e-bcfe-02f3bb8e60cf",
"author": "Angela Acreman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWx5iKTHyC0F2O5Om0zNZZQk_XFMo59cNAI398nMgBQsxqcHoch=s64-c-rp-mo-br100",
"rating": 5,
"text": "I got a storage unit today with Darlene. She was so super nice and very helpful. I was in a panic, but she calmed me down and made sure everything went smoothly. I am 100% happy. Thank you so much Darlene. - Angela Angela",
"date": "2025-09-27T22:20:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Angela,
Thank you for sharing your delightful experience. Your feedback inspires us to continue providing exceptional service. We look forward to seeing you again!
",
"replyDate": "2025-10-24T18:13:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e578b069-a818-4ec3-b1a1-10188a7a4333",
"author": "Jesse Bolden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK7Fn4cSysfXprAUyAWP0_N3YgFhvBqToWLGRXXrPKSq2KUeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rates will be hyped up continuously do not recommend rat species and mold will be in your stuff do not recommend be glad when I get my stuff out but I will continue to pay their high prices till I do",
"date": "2025-08-22T13:29:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for taking the time to leave us a review, Jesse. We understand your frustration. Like our peers within this industry, we are faced with new economic realities. We carefully evaluate current market rates and nearby competitors when setting our pricing. We have checked with management at this location and do not have any reports of a pest problem in our units. Customer care is our top priority, and we can assure you that there is regular pest control at all of our properties to prevent pest issues.
We want to provide each customer with a positive experience, and we are proud of our track record in offering high quality service. There are several details that we would like to learn more about so we can best assist you. We’d appreciate the chance to go over your concerns so please contact us at info@minimallstorage.com/ 1-833-621-0762. Thank you. ",
"replyDate": "2024-06-24T18:13:32.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "bbd9c258-5887-443e-aa3c-b5049cb4246f",
"author": "Cole Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4g9Z7O-yB1B_68lN3PYcWWmWIPkoBvb5qCsLhAVowXAD91N8m=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Darlene is the best",
"date": "2025-08-11T08:04:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cole,
Thank you for your wonderful feedback! Your satisfaction is our priority, and your words mean a lot to us. If you have any other feedback or need further assistance, feel free to reach out. Best regards!",
"replyDate": "2025-08-24T18:13:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3480951b-e349-4130-9da7-de7cd8f252a9",
"author": "Eymi Alva",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4WsvQtG9Qa3oPft-196c043c7rAOjmwPc5VEIYM2b9imWew=s64-c-rp-mo-br100",
"rating": 5,
"text": "Loved to make business with you. Darlene so nice, friendly, and very polite person. God bless your life and everywhere you go Darlene. Someone like you we need in every business. Thank you 😊",
"date": "2025-08-02T15:52:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Eymi,
Thank you so much for your kind words! We are thrilled to hear about your positive experience with Darlene. It's wonderful customers like you who motivate us to keep providing the best service. We are grateful for your blessings and hope to continue serving you well in the future. Thank you once again for your lovely review! 😊Best wishes!",
"replyDate": "2025-08-24T18:13:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0639c8ff-45c9-42a8-98c0-f4c0565cc324",
"author": "Jason Leal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWuslh-SQbHx39NsoXoQ-iHq9zMdQjRfxEJpiuwpm7ktakEvSeb=s64-c-rp-mo-br100",
"rating": 5,
"text": "I don't know how my wife always gets me involved with her messes and how we always end up with the biggest units, but I'm so glad that Darlene always makes it happen for her and us. She's the absolute best!",
"date": "2025-07-22T20:54:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jason,
Thank you for sharing your experience! It's wonderful to hear that Darlene has been able to assist you and your wife so effectively. We're delighted to know that she has made the process smooth and successful for you both. If there's anything else you need, feel free to let us know. We appreciate your kind words and look forward to continuing to serve you!",
"replyDate": "2025-07-24T18:13:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "540ac4ee-5554-48d0-9a31-41feec74fd97",
"author": "Mark Stevens",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpmsOz-KnjTHDFyhWHkbj806ZaQMolWH8nST26iZiRmjVQBkHabw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "My mother passed last December and Darlene has been a great help in my attempts to keep up with her unit here. Thank you Darlene ❤️",
"date": "2025-07-05T18:40:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mark, Thanks for the kind words! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2025-07-24T18:13:32.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8ab62776-042a-499d-b2de-63e413bd85d5",
"author": "Mindy Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU73Bh5sVRi9Ieku6SOZYyHW3ouv__iAGXnwEjeY-5ge6ZYnNRX=s64-c-rp-mo-br100",
"rating": 5,
"text": "April has been so helpful with making sure we have what we need. She's super friendly and her customer service is 5 star!",
"date": "2025-07-02T18:01:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mindy,
Thank you so much for your wonderful review! Providing exceptional customer service is our top priority, and it's great to know that April has delivered a 5-star experience for you. We truly appreciate your kind words and look forward to serving you again soon! Best regards.",
"replyDate": "2025-07-24T18:13:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "01e9e69f-eb13-40ee-9e53-8ce3e563a58a",
"author": "Casper Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUjlcv3B5szcGNzokth65mqVmbHwq6N-0fyMDM3ZalrCi1XDWYi=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Darlene was very helpful and greatful human being.. she awesome!",
"date": "2025-06-07T13:43:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Casper, We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T18:13:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "84215f38-96ae-468f-98b9-a0fb22dd26db",
"author": "Heather Letney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjxlmUgVI2fHJhrwJ1sQ54qiwcyWnG0PhaMuQkDhUXZntB8iA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My names Heather and I am very satisfied with\n\nMrs.Darlene very helpful and easy to work with.",
"date": "2025-05-27T18:13:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Heather, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T18:13:32.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8b8e5080-395d-4cee-b944-781633273793",
"author": "Lynn Potter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3YVCMQRt2VF8PEuU1qyD85nwzqjNa05xa8eVOZDQYaaJkBg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene is absolutely wonderful. She quickly responded when I had a question, she is very kind and friendly and it was a delight to deal with her. Thanks again Darlene.",
"date": "2025-04-11T23:34:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lynn, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!",
"replyDate": "2025-06-24T18:13:32.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0121dfaa-fc84-4068-853e-3010f1556cdb",
"author": "Steven Darling",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVbJwg2tpekMN9A0Rrw2mpGD7re5nJTA7egrIb4RpWAbmwhOTA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just rented a unit and Darlene was very helpful made process very fast and easy!",
"date": "2025-04-07T21:33:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Steven, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
"replyDate": "2025-06-24T18:13:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ca2eeb96-69dc-415e-9ec0-fa95b6564667",
"author": "Ashley Gilmore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKP-74yqiYl5xlIFAM-GKF1L69bkYb4TFEeVU_B76eLDjjo9yE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Darlene was very nice and customer friendly and also was quick with her service",
"date": "2025-03-09T22:53:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Ashley, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T18:13:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7d6fe1a6-bd2c-4871-893d-bd7e8e8c30c3",
"author": "Gary Followell lll",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlW4WV7tQUKGbhiWWm_vOb3VXSJuQU9x39zKjKLyghEpi2SRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've never had good experience with putting things in storage but this place has been so pleasant and and refreshing from their online set up to the customer service with the follow up definitely a diamond in the rough if ever I need storage again or know someone that does this is the place to go.",
"date": "2025-02-24T16:13:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Gary, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T18:13:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ca8feb9b-e800-4c69-861d-50c35c9c0432",
"author": "Pitts",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXaorLDhrm5QNnqqLQIqpoZHdVMxuKPAPIr1Pg4kGesULYm3rc=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-01-16T06:43:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Pitts, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2025-06-24T18:13:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c81170f7-e72b-48cf-82fa-edae7aeb6888",
"author": "Leann Knight",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUM2VaTBaISkJ3T9eq1AgFyg2qNTOL-MtIHEfCe66AuutOivQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommend this facility. Darlene has always been helpful and polite.",
"date": "2024-12-11T23:08:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Leann, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T18:13:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7179d3d0-a163-4015-bba7-9fb27231a720",
"author": "Jason Leal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIdPRmiqg2MScJa5SpmVcxB7iGS-8qfJ_Fqd89uOdojfpF43g=s64-c-rp-mo-br100",
"rating": 5,
"text": "We have 2 units here and Darlene has always been really helpful. We like the location and I like how we can contact her at any time to get help.",
"date": "2024-12-11T22:53:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Jason, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
"replyDate": "2025-06-24T18:13:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "86823bb2-c1ef-4293-99d9-3b3b395cfa36",
"author": "Kasee Leal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUo_cshXcMLdFVMjWZzwb6PoS_fVB6Bu9kCcb9CIRmQ7d2sGSGzGw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Darlene is incredible and always makes sure she helps me when I need the help! I'm super satisfied renting from her.",
"date": "2024-12-11T22:47:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kasee, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!",
"replyDate": "2025-06-24T18:13:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "19597c8c-7345-4395-8662-05ddeb2d7437",
"author": "Franckie The Big Dog",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW0W2xcmumBBsRomLkZ-0PFfFyvQU_qd-7hZ8vH2C3Z2z9hqQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very good point about",
"date": "2024-12-07T04:10:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Franckie, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T18:13:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f9d55df6-9781-409c-a1dd-1f387333a123",
"author": "Slim Gucci13",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJEfBL4UjtOokXFe_wwIkSwq96eA7BYlkfbKpbi88dDA5AwEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks Darlene",
"date": "2024-08-19T21:52:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Slim, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T18:13:41.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4269178b-f0e0-4c77-a3b1-6d9a47a43092",
"author": "Tami Burgess",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8YBKG9Xp5EbLO9QhgYBWiL5ch1EgzW2j6fFKLos1pAprfcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Patricia is very helpful and friendly, very knowledgably. the entire process through the phone center was a nightmare, I was so glad when I saw Patricia to clear the phone centers confusion. You need more people like her for in person and on the phone.",
"date": "2023-02-28T18:26:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tami, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
"replyDate": "2023-06-24T18:13:41.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d99f524e-3d7f-447d-a8af-fd2849fac662",
"author": "Jeanette McCrary",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLnO5Hr2_YgeUHdreC_DT9y8NH0yjPojHW3GeE13fK46wPyHNGT=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2023-02-26T07:03:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Jeanette, thank you for the 5-star review. Our team is committed to providing high-quality customer service, and we’re thrilled to know that we made a good impression on you. We hope you’ll visit us again soon.",
"replyDate": "2023-06-24T18:13:41.000Z",
"tags": [],
"sentiment": "positive"
}
]
}