{
"summary": {
"average": 4.9,
"total": 34,
"distribution": {
"1": 0,
"2": 1,
"3": 0,
"4": 1,
"5": 32
}
},
"reviews": [
{
"id": "dafda146-64da-4449-82b4-821e4d51341f",
"author": "Robert Galloway",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKOgyQdJaZEoDWcNGUQ1T_wEGCkw46fKs5If9zzxAc5zsIWEw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you to Angel You're the best always smiling and very professional highly recommended Mini Mall!!",
"date": "2026-01-16T18:36:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Robert,
Thank you for your wonderful feedback and for acknowledging Angel's professionalism and cheerful demeanor. We're thrilled that you highly recommend Mini Mall Storage and look forward to welcoming you back soon!
",
"replyDate": "2026-01-24T19:25:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5a04e974-0d92-46f1-97d2-fb0021c51407",
"author": "Snow Bronson-Everline",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWiUU9ORe8ThOobC237ffwbKlpFt6fxWw4vLZ4-y3xuHgISnjV_aQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tammie is great customer service and friendly to me and my family",
"date": "2025-12-30T15:57:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Snow,
Thank you for your lovely review! We're thrilled to hear that Tammie's customer service made such a positive impression on you and your family. Your feedback is invaluable in helping us maintain our high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2026-01-24T19:25:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "879a64a2-a1b3-4112-99c3-ae288943561c",
"author": "Tony Beatty",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV173-jL1L8DSi4WdyGcrcJoA7-ddVXBxbBfuJiCWeq4aWHVYk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great company with helpful employees",
"date": "2025-11-29T11:37:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tony,
Thank you for your wonderful review. We're delighted to hear that you found our team helpful and that you had such a positive experience with us at Mini Mall Storage. Your feedback is invaluable in encouraging our team to continue providing excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-12-24T19:25:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5cf1b61f-9e61-4008-9ea4-b0c3d391f925",
"author": "Secunda Barlow",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUVxW_NU5wDGeLz3lwPoRH5Btz3uGg7C8PhLXz2gykr5O_opFjXSg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tammie is awesome!",
"date": "2025-11-28T21:08:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Secunda,
Thank you for your wonderful review! We're thrilled to hear that Tammie made a positive impression on you. Your feedback helps us to continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-12-24T19:25:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fa7d39b1-1569-4418-9464-ceab89aa5875",
"author": "Alisha Hunter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXStG8pkyMQtkSnXZPU09GuZxbYToPMYQxGHQ_lwhzLEm1i0Uit=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tammie and Angel have both been amazing and wonderful would recommend to everyone to please come and do business with this place. Wonderful customer service and they care for their customers if I could give them 100 stars I would.",
"date": "2025-11-26T17:32:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alisha,
Thank you for sharing your delightful experience with our Mini Mall Storage team in Jasper. We're thrilled to hear that their customer service made such a positive impact on your visit. Your recommendation is greatly valued and encourages us to continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-12-24T19:25:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cd6b4714-90c8-440c-893e-409aea19498a",
"author": "Makiya Hudson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIanLRfaVRzR9o_IxIcs0lpYgbyvx2hkDvXlOpE4k-AeW3d=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angel was amazing and it was a breeze working with her today 🥰",
"date": "2025-10-24T21:48:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Makiya,
Thank you for your wonderful feedback! We are thrilled to hear that Angel provided you with an amazing experience. Your kind words inspire us to continue delivering great service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-11-24T19:25:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2a25567c-9272-4a5d-b303-0a38826341a7",
"author": "Myleah Spell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIN8_-TEZXk-yuqLu-PTLhCZTiRCVq18JZLyCyn_DF2idNgBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "angel was great to work with, super friendly and helped us answer all of our questions! Highly recommended getting in contact with her if you need a storage building!",
"date": "2025-09-23T19:40:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Myleah,
Thank you for your wonderful feedback! Your recommendation means a lot to us and aids in maintaining our high standards of customer service. We look forward to assisting you again in the future!
",
"replyDate": "2025-10-24T19:25:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d63e0f88-ac0d-4210-92d2-928889fd06d8",
"author": "Donald Davis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIlDXKJTkFHdStUEu1ybw0A66YSo3XzW3pwQvhjiJ9PuFNXVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tammie is the best. She is always willing to help, and has a beautiful smile",
"date": "2025-09-07T21:57:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Donald,
Thank you for your wonderful review! We are thrilled to hear about your positive experience. Your feedback inspires us to continue delivering exceptional service, and we look forward to your next visit.
",
"replyDate": "2025-09-24T19:25:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "12ab360f-6600-44fc-b004-9a07a3e728ca",
"author": "Takasishia Castle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKZqs5Utv_1HLMF85qvW1on_3Ks37CLAyYXbw3Cu6O83Jppg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-09-05T16:59:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the perfect rating! We appreciate your support and are thrilled to know about your positive experience. Your feedback is invaluable to us as we strive to continue providing excellent service.
",
"replyDate": "2025-09-24T19:25:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e4909c69-c4a2-4ee0-84cf-e41a63804ffa",
"author": "Jodie Dorland",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIwbuUR6i-1scl_Yp_0JnD2ODf4oJ13cZ_08MsdbqVUKUqxvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tammie is great very friendly and helpful.",
"date": "2025-08-28T18:15:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jodie,
Thank you for your wonderful review! We're thrilled to hear that our team provided you with friendly and helpful service. Your feedback is highly valued and helps us continue to improve. We look forward to welcoming you again soon!
",
"replyDate": "2025-09-24T19:25:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "052dc104-e9ab-4ea5-b546-24c06176307c",
"author": "Deidra",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKGaeBpZ6v8IzZD1EGdfHifE8IuylBLvXdrkLYxSbdz1sSr=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-27T16:21:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2025-09-24T19:25:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "39bcc1d1-0f74-4fcc-998d-4b7a35e37dbc",
"author": "Brandy Sanford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCqKA0GshB2fRdWKLiIKBYb-bFKKjtE3fFmbyiyy9ukNuP1tAeZA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tobie, is a very nice person to work with. Got the rental and he even gand delivered the lock to me. What a welcome to Texas . Thank you Brandy",
"date": "2025-07-31T18:35:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brandy,
Thank you for your wonderful review! We're thrilled to hear that Tobie made such a positive impression and provided you with excellent service. It's great to know that he went the extra mile to deliver the lock to you personally. We hope you enjoy your time in Texas and look forward to serving you again in the future! Best regards.",
"replyDate": "2025-08-24T19:25:16.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "0b13fab5-e7a5-4930-925c-ab0ffd037e06",
"author": "Cynthia Jimenez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLwbc6XcUBeMqJqJgWi8FKt_mO9_7Alwi3aAIpxYaq1D4Qomw=s64-c-rp-mo-br100",
"rating": 5,
"text": "My representative was the best NO LIE. Her name is Angel with great customer service skills nd she was very informative nd very helpful.. she made my day a very comfortable nd easy day.",
"date": "2025-07-10T23:03:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cynthia,
Thank you for your wonderful review! Your kind words about her customer service skills and helpfulness mean a lot to us. We look forward to serving you again in the future! Best regards.",
"replyDate": "2025-07-24T19:25:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fd3d4a5a-4a91-4a37-b8d4-016eed28ce18",
"author": "Katrina Bailey",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLLx_pIOLDCnbTsXwK2yj74UXG3aLzB3nl6Cvx8_BVdl5tO3w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tammie always has a pleasant attitude. She has a beautiful personality.",
"date": "2025-06-27T18:05:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Katrina, Thanks for the great review! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. See you next time!",
"replyDate": "2024-06-24T19:25:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ce51b638-e261-4f64-aff0-c8a19a00c164",
"author": "Alexis Colomb",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJLOLdEcZJfSfAkWuwnDIeTxK8Kal9Gtzbr3xOgHau6V4UkcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms.Tammie and Ms.Angel are amazing women their customer service was perfect i have no complaints my experience with mini mall storage was amazing!! If need be I’ll definitely use them again!!!",
"date": "2025-06-13T21:21:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alexis, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:25:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "40fd5ae3-db4f-4e89-8767-bcb47befec46",
"author": "Kaydie Stout",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVYP4hy9TkQlY6B6R3r1zQScj_3dhZOvfwg-d__yJSufwU8lGS_=s64-c-rp-mo-br100",
"rating": 5,
"text": "had great service! Quick and simple! Wonderful attitude! And couldn’t have asked for better! Angel Runnels",
"date": "2025-05-08T20:00:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kaydie, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:25:16.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0896d2a4-527a-4242-a62b-0bf3dd885a63",
"author": "Juan Vidito",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKULq_zNgtuCudxm_wNdAPCIcvFRhFMJU5IyxxqWUbI_JN6yA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you Angel & Tammie for helping me out today! I highly recommend Mini mall!",
"date": "2025-05-06T18:04:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Juan, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!",
"replyDate": "2025-06-24T19:25:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d25a78e8-6ed8-4014-a175-780a862b82f6",
"author": "Rickey Gatson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAZGNBHjNEEy8Aj5fkuUq8qzTCP-S9ToZMK2XIDUYHUxQ3mw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just love the ladies in Jasper, they are so kind and sweet. They have the best personalities",
"date": "2025-05-01T15:06:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Rickey, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! See you next time!",
"replyDate": "2025-06-24T19:25:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "06c40156-ef48-492e-8a44-bccee64302b0",
"author": "Jeremiah Willis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpolGdYdEElIZy4NH6IvTNgl-QlX35Or4Q65g-UdZgJb-D-4pE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great staff and a really clean place to store",
"date": "2025-04-11T18:30:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Jeremiah, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
"replyDate": "2025-06-24T19:25:16.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "68625d1f-6704-4893-b85d-48755818ec3f",
"author": "Ethan Low",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKQYMDOKEK-zeyn8NUlPYdvKnXwRCNFEptRxtYgXpxdjcAr7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tammie was so much help, very much recommend mini mall for your next storage needs. Wonderful facilities",
"date": "2025-03-12T21:58:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Ethan, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:25:16.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "32af2bf6-3f8e-4d18-8657-e7c5cb1fbccc",
"author": "Gerald Sarver",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDXnG6PUkgMbhSgkR1ZtNNdR1n7Ohd7YLwad0TrcBl50Io-Dev=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tammie and Jeremiah and just location was great help",
"date": "2025-03-12T21:07:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Gerald, Thanks for the kind words! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:25:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7e40d5d6-acf9-4be8-bff2-6d3eee99a1eb",
"author": "Kookie kakes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWEOKCIAIxQH6pvcKdjQ7MK7DoQEjPY1YNtpf1aYbq_SdsmSEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angel and Tammie were very helpful , and even though i was not able to afford a storage building at this time, they answered all my questions and concerns i had about the storage, Thank you ladies for all your help, yall both rock !",
"date": "2025-02-26T23:27:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Kookie, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. See you soon!",
"replyDate": "2025-06-24T19:25:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "53e2ea3a-bfe1-4fb4-9d62-6d6d7edeee28",
"author": "Indigo Says",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-OkEgBpRABkXN3KfexwoBkGJ0yDYMToDM8_qXMU5FHjevXA=s64-c-rp-mo-br100",
"rating": 5,
"text": "They always give me great service! They have a great follow through ethic. And Mrs. Tammie is always so polite and informative. Thanks you guys!",
"date": "2024-12-12T17:12:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Indigo, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:25:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7cc17b4f-e863-4bc8-83e3-0b22ead8336e",
"author": "Mike Martindale",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLb-Rm9wf0IDC6fc-i9_XkNYQE6YhuUtLAvG_qCnvmO0t68qQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tammy was a pleasure to work with in securing a storage unit. She was professional and very polite in fielding my questions!",
"date": "2024-10-09T14:31:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mike, Thanks for the great review! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:25:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e4be0825-0b52-45fc-a8f7-5bb72423841e",
"author": "Rhonda Thompson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCMuMDth5G1SpGNO8w0sWrbLVkPCBUaCyy9oAqMyezXFCA2w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Angel was so sweet and helpful. Great customer service!",
"date": "2024-09-20T20:50:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Rhonda, Thanks for the great review! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. We're here for you anytime!",
"replyDate": "2025-06-24T19:25:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7aaf5838-291e-4a49-aca4-7f24aadd4a91",
"author": "Cameron Bootie",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI4f1KA6JXQHZXWh0d6VGnsvlNec48DXiMPXxKdBjxdlJtxoA=s64-c-rp-mo-br100",
"rating": 5,
"text": "My experience with MiniStorage in Jasper was great ! They treated me like I was part of the family. Which is very hard to find in today’s climate of retail workers.",
"date": "2024-07-18T17:35:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cameron, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:25:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "52d4e6a3-7ad6-42e5-914c-2f099dad5cbc",
"author": "Lori Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIVXZQh_1ph12LwkyCRWJcsWLRAyZ8xJRYlItN9YE1S5slXmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an issue with my unit and Tammy and Jeremiah really did a good job in taking care of me! GREAT SERVICE!!",
"date": "2024-06-15T20:33:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Lori, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
"replyDate": "2024-06-24T19:25:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4c6c55e1-5226-42bc-8a24-80d1c3c7fd3b",
"author": "Brittany Willems",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJpf4FZA5e3ZciDCmBIGTKBouumEbyG7nUmCs_yZUQepAKIfg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I absolutely love them and would recommend anyone to them!!!!",
"date": "2024-06-05T17:47:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brittany, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-24T19:25:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4d4cce56-0796-43e0-8472-c8604bf498c4",
"author": "Kathy Bass",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDISknT7-QXcKJh5T1RR0LBFxHbYdCxLHA3RgQ4NtYRE8Xmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Manager Tammie was very nice and handled all my storage questions.",
"date": "2024-05-31T19:23:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kathy, Thanks for the great review! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon.",
"replyDate": "2023-06-24T19:25:35.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b1572a93-a77b-4c8d-ac19-0e5eb010a6f2",
"author": "Jimmy File",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLs5RtTWkA-hr-P-PCqZIpHkYGhabcx12_gZ0ogrqkx-mfm=s64-c-rp-mo-br100",
"rating": 5,
"text": "I met 3 Angels today, Tammie, Angel, and Dawn were everything above amazing. The manager went above and beyond to seal the deal . I highly recommend!! Im very appreciative!",
"date": "2024-05-30T21:00:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Jimmy, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! Hope you visit us again soon!",
"replyDate": "2024-06-24T19:25:35.000Z",
"tags": [
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "912feeec-98d7-49e5-857d-d3ee2ade2b9d",
"author": "The Way",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9Se_ZjDOUG8vpEFjC1VHBzBMUE3SBn5_CS8OhyOtDt-TFxreW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick and easy. Tammie was great!",
"date": "2024-04-08T17:47:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "The, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!",
"replyDate": "2024-06-24T19:25:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "521b073a-4686-4332-8682-54cf74d73b1f",
"author": "Kiona Galloway",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLJhNK2N-YVxfbxmkrYF5d1daOkaQbUuAFxJOCqfApAqMud9A=s64-c-rp-mo-br100",
"rating": 5,
"text": "so far so good",
"date": "2024-03-11T15:19:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Kiona, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!",
"replyDate": "2024-06-24T19:25:35.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ddeee462-b549-4871-9589-22601f1e487c",
"author": "Keshia Holloway",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcQGZHLkl19rPPt-IcNiseKjYjHQ58KWDarGCAzU9x6nPbUsCDzQ=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "The gate lock code was incorrect. The lock code on the unit was incorrect. No 24/7 service to help straighten things out. It was after hours...But to rectify that issue, I received a great customer service call from the location office personnel and they apologized for the inconvenience and offered me anything I needed to help me feel comfortable about the mishap. It is a good idea to actually have 24/7 customer service and someone on call after hours.",
"date": "2023-10-12T16:03:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Keshia, thank you for taking the time to leave us a review. We are happy we were able to speak with you today! Our call center is open and receiving calls until 10pm, 7 days a week. You can reach our Storage Concierge Specialists at 1-833-621-0762 or info@minimallstorage.com. We are always happy to assist in resolving any issues or concerns you may be facing, so please don't hesitate to reach out. Thank you! ",
"replyDate": "2024-06-24T19:25:35.000Z",
"tags": [
"price",
"access",
"security"
],
"sentiment": "positive"
}
]
}