{
"summary": {
"average": 4.7,
"total": 80,
"distribution": {
"1": 5,
"2": 1,
"3": 0,
"4": 2,
"5": 72
}
},
"reviews": [
{
"id": "8a1a6849-06c4-4197-8663-244f661b6663",
"author": "Joe Folk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLx2-zlBaRbU8pbfnPIN_5xXD_tjyQ-hIRj85JqA-fuFjWOsw=s64-c-rp-mo-br100",
"rating": 5,
"text": "So easy and friendly to work with",
"date": "2026-06-19T14:58:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Joe,
Thank you for your wonderful feedback! We're thrilled to hear that you found our team easy and friendly to work with. Your kind words motivate us to continue delivering excellent service. We look forward to assisting you again soon!
",
"replyDate": "2026-06-22T19:31:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c50882b2-5f6d-47dc-9d0f-7d48e5b676cc",
"author": "Noe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI8ALNeQxWpRxDXGv8eIrgBszpptD7ehiHRMycqN8G1ljVBtg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Enjoy the customer service here at Mini mall thank You Tammie and Angel You guys are the best!!",
"date": "2026-06-02T17:51:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Noe,
Thank you for your wonderful review! Your feedback is greatly appreciated and encourages our team to continue delivering exceptional service. We look forward to welcoming you back soon.
",
"replyDate": "2025-09-24T19:31:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "256857c7-5a40-4a31-a44d-fff460c7d775",
"author": "Theresa Jenkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLSfntv-mIkuoNBdmH5DHK319EXlOibk7oHeLUDUWxVyE_syA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-06-01T19:29:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-06-03T19:31:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1092b028-42c8-43de-979a-1b319550141c",
"author": "Jeffrey Weaver",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNk24yYDrKhGIzgdLxiqBQDVc7FLQMV0TYGlTJe9bff2AgSLqW=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lawaunda was very helpful in describing my possible future storage needs and answering all my questions. I also asked about plots for a mobile home and she gave me the contact info. She has a great smile and made me feel welcomed.",
"date": "2026-05-26T15:51:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jeffrey, thank you so much for your wonderful review! We're thrilled to hear that our team was able to assist you in finding the right storage unit. Providing excellent service is our top priority, and it's always rewarding to know when we've hit the mark. If you have any more questions or need further assistance, feel free to reach out. ",
"replyDate": "2025-07-24T19:31:10.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3613dea6-298e-41ad-a984-c1a6be12d7c4",
"author": "Shalana Gray",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXeIynbEGcBrYyCaBMjhJO6tUvLX4twByUOpWQYk_yAFdBrNop9=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-21T18:52:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-05-24T19:31:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c60cb951-7334-4b4c-93f2-a99e7e095268",
"author": "Paul Wagstaff",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJ3JzAd6UUOIHOQmZzZNgUt8MPkEcUj7-Krxoazb0-mh80zb15=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tammie always friendly and keeps a smile.",
"date": "2026-05-13T18:03:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Paul,
Thank you for your wonderful review. Your feedback helps us continue providing outstanding service, and we look forward to welcoming you back soon!
",
"replyDate": "2026-05-24T19:31:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1b249204-8241-43af-8af2-d733b90a9198",
"author": "Bruce",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5p4Ea4NA30UWC7z9poBVb--F86JcFMhLulGexcKOfdJOp-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lawaunda was excellent help",
"date": "2026-05-08T20:05:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bruce,
Thank you for sharing your experience. We're thrilled to hear our team provided excellent assistance. Your feedback is invaluable, and we look forward to serving you again soon.
",
"replyDate": "2026-05-24T19:31:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e99202a0-ce4c-44c3-af36-fc1e343f582e",
"author": "Tristan Lowe",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKUGnBbSAWryoFeDNGziRsnMIiHsNkCeYNAGLyGnSF3p7PDKw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-07T18:04:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-05-24T19:31:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ec6a4158-69d4-410e-a8d3-ce47ba6255fc",
"author": "Trey Cox",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ86u7C7KHiulUWUb41fjmqYJ6SnqlMpLvr85cF-RnxalXLgQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lawanda was great. She made the purchase extremely easy.",
"date": "2026-05-02T16:53:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Trey,
Thank you for your kind words! Your feedback motivates us to continue providing exceptional service.
We look forward to serving you again soon!
",
"replyDate": "2026-05-24T19:31:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5548dbdd-ac68-4830-affc-11083419b6ed",
"author": "Sherry Watson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK1iscq46YMD349-5tD1w5hy1e5dreEL3BsYPIu12aja2-Ziw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Lawaunda was excellent help, and answered every question I had. Highly recommended",
"date": "2026-04-20T15:25:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sherry,
Thank you for sharing your wonderful experience. We're thrilled to hear that our team in Kirbyville was able to assist you efficiently and answer all your questions. Your recommendation means a lot to us, and we look forward to welcoming you back soon.
",
"replyDate": "2026-04-24T19:31:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "26356144-1a43-4e21-80da-c804a9e272ef",
"author": "Renee Barron",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5gEPEswGjZgcJG2HOm-tjvoVQw-m4C_DUAP-r62iIAwz-pg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a great experience here.Lawanda was great, informative and thorough with the policies. Would definitely recommend here.",
"date": "2026-04-05T14:53:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Renee,
Thank you for sharing your wonderful experience with us. We're delighted to hear that Lawanda was informative and thorough in explaining our policies. Your recommendation means a lot to us. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-24T19:31:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61046f0f-cd67-487b-8249-aaefbe90214b",
"author": "Dee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLrxrU5oTN6DnU4tQ_EO8rfmwPmr2_skirCerI44b7FsTQDCQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "LaWanda very nice and professional",
"date": "2026-03-17T15:39:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dee,
Thank you for your wonderful review! We're delighted to hear that LaWanda provided you with such a great experience. Your feedback motivates us to maintain our high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-24T19:31:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9dbefc25-63a8-4ac2-ae2f-cb2e4f459689",
"author": "Chuck Mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5PJGmnGkod1Gn7dpd6bitP1KWwUnLzfz-wyERkHvAd6sHTw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-13T21:41:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-03-24T19:31:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b7487582-f1b6-41c5-9576-cffabd70573e",
"author": "Alicia Gilmore",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8yBtnV__KLvz1ujNqzzPq7bQtt21WoyZKlmoKK9K90A1929E=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-07T16:02:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-03-24T19:31:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5c9dca77-a5fd-4606-aefd-2eded722ab27",
"author": "tammy florez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgRqYuZgR05km4M8tput761WM6_qiZ3YC-YOc32CPnC9xrpg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kirbyville takes care of your payment in a mannerly way. She is so nice.",
"date": "2026-03-06T20:36:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tammy,
Thank you for your wonderful feedback about Mini Mall Storage in Kirbyville! Your comments encourage us to continue offering excellent experiences. We look forward to serving you again soon!
",
"replyDate": "2026-03-24T19:31:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "861cd0e4-d941-410c-b403-c8284d8d7d4e",
"author": "KAM",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqt3Ihr0B3FBkC_Y2YRzU8Rm31n2tYnvZo09vqHVtEr1MLbQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Such great and helpful staff. When you call and leave a voicemail they contact you back right away. Sometimes I won't even leave a voicemail but they still call me back. They take great care of their renters. Thank you to everyone who works at the Kirbyville location. Yall are doing such a fantastic job.",
"date": "2026-03-02T17:10:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! We are thrilled to hear that our team at the Kirbyville location has been prompt and attentive to your needs. Your kind words motivate us to continue delivering exceptional service. We appreciate your support and look forward to serving you again.
",
"replyDate": "2026-03-24T19:31:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d7d47d08-8482-4fe9-9c3d-1c04d7f7c550",
"author": "quanisha hubbard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIiFZjy_QwiFUo03AGy83Qnmr8KpJ6DoRbjrV2XRrcH7KpMXzM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very helpful & great customer service",
"date": "2026-02-27T21:16:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Quanisha,
Thank you for your wonderful feedback about our helpful team and great customer service. Your kind words motivate us to continue providing excellent service. We look forward to serving you again soon!
",
"replyDate": "2026-03-24T19:31:10.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e9f478bf-20ea-4be9-9c97-acc67c60fb09",
"author": "heaven creader",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-nfsrklCYHfsgxF4U7sOqIg1_QePgFpAyMzGffe6BBbHM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lawunda helped me today, service is great, the place is nice and clean! She’s also very nice and friendly!",
"date": "2026-02-24T00:10:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful feedback! Your kind words motivate us to continue delivering a great experience. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-24T19:31:10.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "8d6728a4-8f80-4ded-9eb3-a23d39eff023",
"author": "miranda hemingway",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVJff4S_180ZyxcF_26yfvZAmnYhj0ARVgaD7Vk_BnsRY7rlXk=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-02-19T19:29:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-02-24T19:31:10.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d992380c-aed6-40fb-8f14-dcc5a40a7308",
"author": "Shawn Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV9Yr_ObW26ROgF60yAmsMj0lxyxTFY_Fs93KURQTAxNGfhYa7K=s64-c-rp-mo-br100",
"rating": 5,
"text": "Miss Lawanda was amazing!!\nVery helpful and great customer support!\nWill definitely be telling friends and family if they need any storage support",
"date": "2026-02-10T15:38:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Shawn,
Thank you for your fantastic review! Your recommendation to friends and family is the highest compliment we could receive.
We look forward to assisting you again in the future!
",
"replyDate": "2026-02-24T19:31:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e5f0d902-69bb-4cc6-8fe4-c888c9e44205",
"author": "Tracey Hughey-Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlsjJZ1Tw7lJ2terkKfH4NTqL5thl4zhVG3ugNzH9_An0a4JR0nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kirbyville Location is very nice.",
"date": "2026-01-23T17:53:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tracey,
Thank you for sharing your positive feedback about our Kirbyville location. We're thrilled to hear that you had a great experience. Your insights help us continue to provide the best service possible. We look forward to welcoming you back soon!
",
"replyDate": "2026-02-24T19:31:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b3e7b87b-a991-431a-8a46-30459a4f4f3b",
"author": "Denise Myers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLezYACSdXuTfkbul2Bz2-R-S8TMURivSNh8kh5KfRm4_DLdg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just want to take a moment to thank Tammie Beatty for her recent support regarding my experience. Her kindness, patience & understanding meant more to me than words can express. Lawanda Myers is also very helpful & pleasant! I will definitely recommend family & friends to the Mini mall storage Co in Kirbyville Tx. Thank you from the bottom of my heart.",
"date": "2026-01-20T15:25:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Denise,
Thank you for taking the time to share your heartfelt appreciation. We are delighted to hear about your positive experience with our team. Your kind words affirm our commitment to excellent customer service. We look forward to welcoming your family and friends to Mini Mall Storage in Kirbyville, TX.
",
"replyDate": "2026-01-24T19:31:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7b11fa3c-7bb7-4550-950b-4d9b0a76cc17",
"author": "Trinity Quinn",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKB6cJRrAolLxegdHDsqnt7j9FjVJJ_XTHaXwpWeXdosPQrtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-17T16:45:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-01-24T19:31:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e78447a1-5b90-4973-8240-27da41ddca7f",
"author": "Kelsey Solly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVaKevlMWvBPm79CkoqIwmpEqTEZEKkv5V_PjdD6kYCF86qDghC=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lawanda is such a sweet lady and does her best to work with me when needed! I definitely appreciate her.",
"date": "2026-01-15T16:24:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kelsey,
Thank you for highlighting Lawanda's dedication and kindness. We're delighted to hear how much you appreciate her efforts to assist you. Your feedback motivates us to continue providing exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-24T19:31:14.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "3add24d8-c248-4ff5-be39-1ff476e84303",
"author": "Melba Fowler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKcpuVBO2IOLUlyxMKJkvRJIQnRHA27KN1__nIU3evdNeITEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-01-02T16:40:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-01-24T19:31:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "aa030e11-84f9-40dd-aad1-1fdaf937f716",
"author": "Tony Beatty",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV173-jL1L8DSi4WdyGcrcJoA7-ddVXBxbBfuJiCWeq4aWHVYk=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-18T19:37:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2025-12-24T19:31:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "033a78cb-7956-4c8d-b425-8a87797a08ff",
"author": "Shelly Huffman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVvY60UY9Y-bZUzi5l5KGl3XR8hOdBH5mu3HK_dq_eqZgFYaCk7HQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-11-29T05:51:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-12-24T19:31:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "761594c4-0d7e-4a24-938b-f303393d6d58",
"author": "Mika Henry",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSt-LpJJ6ocSBU0xAhXp_DF58gGFq7wuHNPGiTfehqxsw7Aw=s64-c-rp-mo-br100",
"rating": 5,
"text": "They were very patient and very helpful",
"date": "2025-11-25T19:01:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mika,
Thank you for your wonderful review! We're thrilled to hear that our team's patience and helpfulness made a positive impact on your experience. Your feedback inspires us to continue providing excellent service.
We look forward to welcoming you back to Mini Mall Storage soon!
",
"replyDate": "2025-12-24T19:31:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2d248375-492d-4a0b-ba03-7c1b523adedf",
"author": "Blair Cruz",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVOGqrnxtcoXUg9paLtxxPQ7uAuUtSLdBh8NcP9lOUjmnwAqIg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Our experience with Kirbyville Mini Mall Storage was great! The staff was kind and helpful. The unit was climate controlled and plenty big for all of our things. A safe, clean space to store your belongings!",
"date": "2025-11-13T18:48:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your kind words, Blair! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it's wonderful to know that we could be of assistance to you. We look forward to serving you again in the future!",
"replyDate": "2025-11-24T19:31:14.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "e4463f4e-ab60-4b23-a882-fad8e9df5e86",
"author": "Lucille Myers",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBC9sWZ9JYew_J8XkECd9QbcuPFCg_pR67krBCILgY0Ic7=s64-c-rp-mo-br100",
"rating": 5,
"text": "I visit the car wash quite often very pleased with the service. Location appears very clean. The vacuums have good suction to them and picks up trash inside vehicle very well",
"date": "2025-11-11T23:58:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lucille,
Thank you for your wonderful feedback! We're delighted to hear that you are pleased with our service and appreciate the cleanliness of our location. It's great to know that the vacuums are working effectively for you.
Your feedback is valuable in helping us maintain our high standards. We look forward to welcoming you back again soon!
",
"replyDate": "2025-11-24T19:31:14.000Z",
"tags": [
"cleanliness",
"access"
],
"sentiment": "positive"
},
{
"id": "e8d28a96-9f99-47fa-8b36-0a87d58f4613",
"author": "LaShaunda thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6bQZrUG4ismagqcnE_m_hEu1Pw5rzT_eH8IyghSTYWAILnWZx=s64-c-rp-mo-br100",
"rating": 5,
"text": "When I pass by the facilities always look very clean.",
"date": "2025-11-11T20:27:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello LaShaunda,
Thank you for your wonderful feedback! We are delighted to hear that you find our facilities consistently clean. Your observations motivate us to maintain high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2025-11-24T19:31:14.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "49e8779a-3fb4-4f6d-8261-6ecd4286fd78",
"author": "Serena Pace",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2WcS3eMHP8jg-DENrWvBj7itifrsw2IJw1Tf5H1dyvP9th_d-=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a wonderful experience while being assisted by Lawaunda!",
"date": "2025-10-24T20:16:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Serena,
Thank you for sharing your wonderful experience with us! Your feedback helps us continue to deliver outstanding service, and we look forward to welcoming you back soon!
",
"replyDate": "2025-11-24T19:31:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "529b3a80-892c-4d59-bc1c-4ec18656ad9e",
"author": "Mary Barnes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKSFprqWNS0-IudiAkRuJ7O97kKe5wWS2qcwy4S6fvbI8H-JA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Rented a unit in Kirbyville today. Lawanda was very nice and helpful. Was able to answer all my questions. Explained everything very well!",
"date": "2025-10-07T02:18:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mary,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Lawanda was able to assist you effectively and answer all your questions. Your feedback is invaluable in helping us maintain a high standard of service. We look forward to serving you again soon!
",
"replyDate": "2025-10-24T19:31:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ad16942d-1892-4a83-abae-115e2472ad8d",
"author": "Korin Courville",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITBzv5gOZ9Qpj0ndpe4krC3Mrc5m2uX9wquMYWt-s_jYNWDA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very polite very professional great personality!",
"date": "2025-09-26T21:49:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Good morning Korin,
Thank you for sharing your positive experience with us! We're thrilled that our team's professionalism and friendly demeanor made such a wonderful impression. We look forward to welcoming you back again soon!
",
"replyDate": "2025-10-24T19:31:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "59be8683-b1d5-418a-b8f0-34e5c4b4d08c",
"author": "Aaron McCain",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIH30LZZLoPwncwVokYFQGCTh2qw-_IT92NfXMzEXliCbciFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lawanda Myers was excellent at kirbyville, mini mall storage . No problems getting my unit ., I will be visiting again.",
"date": "2025-09-13T16:39:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Aaron,
Thank you for sharing your wonderful experience with us! It's fantastic to hear that our team provided excellent service and that everything went smoothly. Your feedback is greatly appreciated and helps us maintain our high standards of service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-24T19:31:14.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6ac45ce8-c226-478b-9220-9df273feadfb",
"author": "Louis",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJv8QUyAOr777wrBsIcAlay_-NT69Ykjb7Ehawcj0NMzFjpow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Service is great, LaWaunda did an excellent job very friendly and nice",
"date": "2025-09-05T18:47:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Louis,
Thank you for sharing your experience. We're thrilled to hear that our service met your expectations. We greatly appreciate your feedback as it helps us maintain high standards for our team. Looking forward to welcoming you back soon!
",
"replyDate": "2025-09-24T19:31:14.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "549f1cb3-de90-4736-b5d7-a5a55b7d9c17",
"author": "Nicholas Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWLsStb8YBjkNg7lFHnqqkLbzuAmkpX-0aUuheLD3Y-K91WA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Tammie is easy to work with and communicates in a superb manner",
"date": "2025-08-14T16:03:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nicholas,
Thank you so much for your kind words and the 5-star rating! Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best regards.
",
"replyDate": "2025-08-24T19:31:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e1ee6815-85d4-43f0-a83c-2a2675ffb0a1",
"author": "Toni Stanley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV4J2ev_os-o6EQ8uEF9uL6cjjMf_BBADyrj4QLB7alwzndYjo=s64-c-rp-mo-br100",
"rating": 5,
"text": "I highly recommend mini mall storage . Very friendly service thankyou Angel for all your help!!!",
"date": "2025-07-30T20:24:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Toni, thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with Mini Mall Storage. We appreciate your recommendation and look forward to serving you again in the future!",
"replyDate": "2025-08-24T19:31:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "519d4cf5-3c98-4bd8-b397-f2f2d7376b93",
"author": "Cat Beaty",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITmEGNs193aWhN5q9z8BxFm1hFFBkeY3uD00v-LtsXBxLJxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tammie was very nice and helpful. Really enjoyed renting with her. Highly recommend Minimall in Kirbyville.",
"date": "2025-07-28T17:31:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cat,
Thank you for your wonderful feedback! We're thrilled to hear that Tammie provided you with such a positive experience. It's great to know you enjoyed renting with us. We look forward to serving you again in the future! Best regards.",
"replyDate": "2025-08-24T19:31:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6f4cd2fd-4fc3-411d-8872-4f9a62ecdbbe",
"author": "jacob willits",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocInndOGSLR85EaUTNLVGbAyGPAljxtq7rrkTVBweArhCQoOFA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great place",
"date": "2025-06-27T21:57:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jacob, thank you for your wonderful review! We're thrilled to hear that you had a great experience with us. We hope to welcome you back soon!",
"replyDate": "2025-07-24T19:31:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "772ac140-fc66-4774-85da-c032a996eeda",
"author": "Ashton Floyd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJxDk5tmvmDrvzVAIM8kktVZmFaxT-upCe6W1YEs0YgYnujIA=s64-c-rp-mo-br100",
"rating": 5,
"text": "love the car wash",
"date": "2025-06-27T21:56:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ashton, thank you for your kind words! We're thrilled to hear that you love the car wash. We strive to provide the best service possible, and it's always rewarding to know our efforts are appreciated. Looking forward to seeing you again soon! Best regards, Mini Mall Storage",
"replyDate": "2025-07-24T19:31:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "4d47dcfe-11dd-4014-ae63-7b8e60c9cd93",
"author": "Cody Brabham",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLoiHpVql9oLZ-vs4RO-Blq52v-4fM5kFm8OZXmxMULA0a-tQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini mart storage awesome facility and always reliable",
"date": "2025-06-27T21:51:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cody, thank you for your wonderful review! We're thrilled to hear that you find our Mini Mall Storage facility awesome and reliable. Your positive feedback is greatly appreciated, and we're committed to maintaining the high standards that you expect. If you ever need anything, feel free to reach out. Best regards!",
"replyDate": "2025-07-24T19:31:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de172aac-38b4-4232-a7ec-7597460e593f",
"author": "Carlos Rhodes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJicK8ghITEgOKr1Nn3QIqapBW8ejd5aW7xbMjhMQdEHB9A0g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I come here all time to wash my car. The best place in town!",
"date": "2025-06-27T15:33:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Carlos, thank you so much for your fantastic review! We're thrilled to hear that you consider us the best place in town for washing your car. Your continued support means a lot to us, and we look forward to seeing you again soon!",
"replyDate": "2025-07-24T19:31:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "88de1d01-9942-4850-9cc1-123ecf0006e6",
"author": "Jerry Robbins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9qdhZX9kMTBurDqlo2tj8qixXJLub1koDyBjDwfjNcu1R_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Spoke with Toby at the Mini Mall storage. Answered all my questions, my wife went by the next day (Kirby illegal loc) she stated he went above and beyond assisting her. Thanks Toby",
"date": "2025-06-23T15:11:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jerry,
Thank you for sharing your positive experience with us! We strive to offer the best service possible, and it's wonderful to know that our team went above and beyond to meet your needs. We appreciate your kind words and look forward to serving you again in the future.",
"replyDate": "2025-07-24T19:31:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5ae6723f-2909-4e72-8d50-a6ba962b6261",
"author": "Matthew McCauley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJGDj0n0I3YtJvMP1Hk3oT9KhvEt30xOgcgIWf20iX0V96Lqw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The card reader at the bay makes it easy access you don’t have to worry about change or cash and it’s the only one around with hot water",
"date": "2025-06-14T15:19:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Matthew, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:31:17.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "d499e37a-6834-4572-b35a-18949d36cb03",
"author": "Brandon Jackson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXRfmJt_5E5LHG_irLE0rPI6trdoiDxMpMgl8IbtPHeh1vBNgDh=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thanks Angel for helping me secure my items in storage",
"date": "2025-06-13T14:50:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Brandon, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!",
"replyDate": "2025-06-24T19:31:17.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "3fd52b11-fcd6-4ceb-bd3d-e69aa80db76e",
"author": "Christine Abshire",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVc7M42gPisrMpyUxsurpAolLasH3-EPnTI1xYDLH_7xx_dwsc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini Mall Storage and it employees are awesome. Tobie helped me when I needed it.",
"date": "2025-06-11T14:02:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Christine, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:31:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d62e81e9-f048-4a70-9e5b-6c23fb1e1b66",
"author": "Donald Cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgfTch7PQMosF5HQo0N4FAjys2ITQsjC6dfk9R4IyPDaNoow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini Mall Storage and Car Wash gives the ability to clean your truck like you want it. That's what I like about it.",
"date": "2025-06-07T13:05:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Donald, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! Hope you visit us again soon!",
"replyDate": "2025-06-24T19:31:17.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "fd43f1c0-c84b-4cc0-9090-9a371bb2c5e5",
"author": "Travis Cash",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWokwO1llUVjYKbbzh1yakcqSp2t20hmfxRKrqsPXnc8U94k7g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great wash! Loved the coinless option and just able to stop the wash when done without having to constantly go back to put more change in!",
"date": "2025-06-06T15:33:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Travis, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:31:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f99793ca-8128-4e86-8b07-9623c8af2b23",
"author": "Arthur",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVpZXagDgW2WOk0o03PAdPsGvsUY34gQVtpQrOUGN8_CU7MGVI=s64-c-rp-mo-br100",
"rating": 5,
"text": "I appreciate the services at mini mall storage and the car wash facility as well.",
"date": "2025-06-06T15:21:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Arthur, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! We're here for you anytime!",
"replyDate": "2025-06-24T19:31:17.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "b4e26642-c64e-434a-9125-75a9516b17f8",
"author": "Trenton Slaughter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgqHSgdbKnWQhC1FjbCZudUk4U1lnZOaY0D9iQJdOCPD_-jw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very pleased with my services.",
"date": "2025-06-06T14:46:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Trenton, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:31:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5881bf21-a6a4-481a-9622-6b4a57fdd39a",
"author": "Jeremiah Willis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpolGdYdEElIZy4NH6IvTNgl-QlX35Or4Q65g-UdZgJb-D-4pE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great Staff and we live the upgrades to the facility!!!",
"date": "2025-05-30T21:13:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jeremiah, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:31:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "87028c75-4f42-4759-9104-caa9a3a51a82",
"author": "Billy Olson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIaq6EzYl9I50bx_HVvATm1M3kLFZVhIu_XWAYgpOGZ25-A5Q=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-05-29T15:53:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Billy, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:31:17.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e95578ed-547e-471d-b2c1-c5e2598083d9",
"author": "Hannah Goins",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXGX9oYN2Avslz483FseLWkqk4buXbvE2hiTf6vPinsHmL07eA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tammie Jeremiah were very helpful. Thank you so much for all that you do.",
"date": "2025-05-24T15:34:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Hannah, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2024-06-24T19:31:17.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "38fb62f6-a1c2-4dd6-b5b6-5a96ede9a816",
"author": "beers ram",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUbcA9lPS9bqqUqGA3vGP0vQCNAz3yPVZOLVTZN00ZFW7cslh_dTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Toby was a very nice an great person to deal with made sure the unit was clean before moving things in. He has his stuff in line thank you.",
"date": "2025-05-10T00:12:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "beers, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:31:17.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "6af80778-e26a-4e67-8b59-d50c9a0df4b8",
"author": "ronnie leavings",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL0A60LIrIr3oI0Oa27W0OFuIYOrAvk1NjWbyoSrUKjLqbtBw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tobie was a Lifesaver!!! Very seldom can you find an employee these days that will go well beyond expectations. Tobie is that rare exception and I will forever be grateful for his help. God bless!",
"date": "2025-04-21T17:20:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings ronnie, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! We're here for you anytime!",
"replyDate": "2025-06-24T19:31:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1756defb-dbae-413a-a417-01e0788ebb95",
"author": "IamAN Outlaw",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXwWyVNQjnWP2pFT8-VYXIzXA953gYtsIUVpsuAGO_r2mql6iCt=s64-c-rp-mo-br100",
"rating": 5,
"text": "The process is super fast and easy thanks to Tobie Inman, the unit was extremely clean. Couldn’t have asked for a better experience.",
"date": "2025-04-19T20:45:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "IamAN, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!",
"replyDate": "2025-06-24T19:31:33.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "d931f20a-49d4-4e54-b6e3-df622858168d",
"author": "Selina Burns",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpsj8xyk-x24ThScqIgL859w6pF25S7x35qpaIITdE_rMtRw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Friendly service",
"date": "2025-03-24T22:54:02.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Selina, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:31:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4ed30905-62e0-4765-ad6c-9c2f5c0f2117",
"author": "Kathy Bass",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDISknT7-QXcKJh5T1RR0LBFxHbYdCxLHA3RgQ4NtYRE8Xmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-22T21:55:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Kathy, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!",
"replyDate": "2025-06-24T19:31:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5a9bd120-4f83-4b5f-9700-963680efa603",
"author": "charles beaty",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWa5d856JZnjFCeZG45-K127CQ5j60ws4exZNnDIKvhhKVP1Ec=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tammie Beatty was very helpful and understanding and willing to help you resolve your problems if you have any",
"date": "2025-03-22T16:09:52.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey charles, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:31:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "77824bbb-0ec9-4eae-a81d-2d7955ae2871",
"author": "Tammie Richards",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRXaNAI6uY5RvJ7XSZ8eCCy5uS-Jn6VdPQycjNfEgcX9aOwVBz=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-22T16:07:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tammie, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! We're here for you anytime!",
"replyDate": "2025-06-24T19:31:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f0851b5-287a-4aeb-a9a2-1f9fa6c476c7",
"author": "Worthy Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLZEvlNr-EpG_2yxEJ1v3h18aDjaJ7SPSwBPJoD8_ctHNJp_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you dawn and angel for always helping me with my payment always smiling and helpful",
"date": "2025-03-10T14:02:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Worthy, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! We're here for you anytime!",
"replyDate": "2025-06-24T19:31:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ba2f2dfc-9087-44b5-9f0e-91c7d8ba7c37",
"author": "Glenda Dobie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUgyyF-S6E3Gz7xjRa5LIhFpn8GvxVG-3IWgjZ-3e6wwi1PlfcXpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed help with insurance verification on a unit and I had the help of Angel during this process. She was so knowlegeful, helpful and courteous. Grateful for her help.",
"date": "2025-01-29T19:26:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Glenda, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you next time!",
"replyDate": "2025-06-24T19:31:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6c34b2b3-86f1-471a-926a-e6c5f22304e3",
"author": "bighalt1956",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeXQjZP8USZJLMAWGi80fE-wjQ-x5GkLAv60nzOV4DqAFDNg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome experience with Dawn. Very helpful and friendly. Made sure I was happy with everything.",
"date": "2025-01-27T16:03:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings bighalt1956, Thanks for the great review! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:31:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "585cc1c5-d4f4-493f-be9d-67206e735510",
"author": "Jeanette Dickerson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUWzN9dW6laHnIKv9Pf42__rHAOnWAYp_nb4TayBeUFz35Qol8=s64-c-rp-mo-br100",
"rating": 5,
"text": "The manager,Dawn is wonderful! She made the rental process so easy and she is very knowledgeable.",
"date": "2025-01-24T19:54:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Jeanette, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:31:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f8087268-835b-43bb-84b5-cd447de593ab",
"author": "Tim Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2UMd6QOLk3QpOpDhLskzUIKYWl1AQknFPBvoQRoroSz1kUA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They were there and ready when I beeded them. Customer service rep was very helpful and always available.",
"date": "2025-01-01T19:55:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tim, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:31:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b667e856-dbdd-4275-b6a0-830daa4e0678",
"author": "Zakaryah Ben Yahsharal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUd8Zpjk00hyPZN41z3VrQSxmvpuUDoZlGq01PoAYFEX8x39NY=s64-c-rp-mo-br100",
"rating": 5,
"text": "I highly recommend the Kirbyville location. The price is reasonable for temperature controlled unit. They always keep me informed about my account and Candice has great customer service!",
"date": "2024-12-27T22:26:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Zakaryah, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:31:33.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "cd3de83a-b9b7-46e1-9ae4-f2b5398fab3f",
"author": "Gretta Albritton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIsEzQJ945nRV91f1IDH5Em5UfjbuCKFHuJBGiW_4YlFMQ5CA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angel and Tammie were very helpful and accommodating even when I arrived a little late after my appt time. Very polite and friendly.",
"date": "2024-09-19T21:59:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Gretta, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:31:33.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "7d8fd400-c56a-449a-9880-8d43d48a9058",
"author": "Mary Falgout",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJrumWzDKSSEVfjptDmO6ykp5iRbhEPCPKnuH2sIoA26kWpeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tammie was great at helping me get my account setup, explaining the contract and then she met us at the facility and made sure we did not have any problems accessing the storage unit.",
"date": "2024-06-22T02:20:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mary, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2024-06-24T19:31:33.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "ecb19a4c-693c-4336-a585-010ec5d69c6f",
"author": "Bertha Antwine",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLu7pIzUUOkpjYcYm1vzp9NWznfAb21khyazM-2AJCHA9I8qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Tammy was the nicest and so professional young lady that I have worked with at the Mini Mart Storag. She help me with a great price for 2 months. Mrs ztammy keep helping people and doing a great job",
"date": "2024-05-16T15:33:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bertha, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon.",
"replyDate": "2024-06-24T19:31:33.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "35bef38a-df0b-430a-b7bf-d5b9c3ad3910",
"author": "Aaron Britt",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4fxv9m3X7uvg1Dc_HOU7R0DHBzCaEJj6h88lk75kWA2a1gjk=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Working with (Tammy) has been excellent. She is very understanding. Tammy Genuinely cares about the Customers. Highly recommend. Great customer service!",
"date": "2024-04-08T18:11:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Aaron, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! We look forward to seeing you again soon.",
"replyDate": "2024-06-24T19:31:33.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c1a9e154-ac4d-4669-85c4-0ed1b139bf94",
"author": "laura adams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLpRf_9jl4uLwjgW6svDWNA9sS6wMEkgXWDtidL4lmhSoZYow=s64-c-rp-mo-br100",
"rating": 4,
"text": "I rented a unit on Dec. 1st. There was a lock on it when I went to check it out. Today is Dec. 12th, and the lock is still there. I have 4 different contact numbers, but so far no one has been able to remove the lock on the unit for which I have lost 12 days use.\n\nI am changing my review from 2 to 4 stars. I finally got access to my unit today, and I am very satisfied with its location and condition.",
"date": "2023-12-14T21:16:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi, Laura! Thanks for leaving us such a wonderful review. We are thrilled that you loved your service. We’ll be sure to pass your message on to the team.",
"replyDate": "2024-06-24T19:31:33.000Z",
"tags": [
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "1f4dc37e-2159-48fa-8dba-4e0284c70126",
"author": "Angela Deal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocITkCUisxb9wJoNzljzPeNbAg7IWYOU2kX9J0l_i8OmMk1dvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tammy and Tyler were very helpful and able to answer all my questions. I would recommend Mini MallStorage to anyone in need of their service",
"date": "2023-08-03T17:12:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Angela, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you.",
"replyDate": "2024-06-24T19:31:33.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "adff4173-407b-465b-ae48-b68a0e7e4aee",
"author": "Charlotte Chandler",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVTXjLxS5dXeLNX3tbXlvHliJTKkNdXITWybL6cqtppSFs8eJzB=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2023-04-11T18:40:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Charlotte, Thanks for the kind words! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. See you soon!",
"replyDate": "2023-06-24T19:31:33.000Z",
"tags": [],
"sentiment": "positive"
}
]
}