{
"summary": {
"average": 4.7,
"total": 93,
"distribution": {
"1": 5,
"2": 2,
"3": 1,
"4": 1,
"5": 84
}
},
"reviews": [
{
"id": "9864679d-45a8-4ad0-b375-585f4a2a9620",
"author": "Shannon Stanley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX785lK499MZBqTHlNn4Lmg0tVVKHdARQMKqh5mZb9n-t5KibcMVw=s64-c-rp-mo-br100",
"rating": 5,
"text": "💙💚❤️buna very welcoming and nice.",
"date": "2026-06-26T17:32:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your 5-star review and for taking the time to share your feedback! We truly appreciate your support and are thrilled to know you had a positive experience with us. Your comments mean a lot to our team. If you ever need assistance in the future, please don't hesitate to reach out.",
"replyDate": "2026-06-28T03:15:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0f858375-266b-42ce-ae10-f85c44f43bac",
"author": "white rap Powell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJPobnAx5MEW0diixsOR3bO1C2mogdMwZemhdHCkaPpSe7y8w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dawn was absolutely amazing and nice she helped me so much and explained everything in detail best experience I’ve had ever with a storage unit",
"date": "2026-06-24T17:46:35.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your wonderful review! We are thrilled to hear that our team provided an amazing and detailed experience for you. Your feedback motivates us to continue delivering excellent service. We look forward to serving you again in the future!
",
"replyDate": "2026-06-26T03:15:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cc7d1924-aaa5-40f3-ae0f-0a5623eb497a",
"author": "Chris Hebert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ6EJDv7w3PSW13mVo64xCTTEgHdKKgOrVq1AHjD6rG_iznKg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-11T21:20:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-05-29T03:15:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c239c305-8c15-4e41-a2c2-7a0383945b71",
"author": "Truman Burchfield",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ0dRaJ3oOGGpLNcc3qQD9YzeTHz-Kw27EnxCk3FkoPZ6buEA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-02T15:01:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-05-29T03:15:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "188e7e46-6445-4aa0-8ff2-008bfd2e4730",
"author": "Gilbert Davila",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJN-ynRLQde56pXd-DpIgsmJqAFHeb7Iu6EGDqxeOBlHPykzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-27T22:12:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-04-29T03:15:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9abeb6af-c643-482c-a2e6-ff002d0fc483",
"author": "Jonathan Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLP5jcomJcaGkqyG2C_aDXypl9EgXoXYq2zadCHB4T28tKb7w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dawn has been professional friendly and very helpful. Thank you very much",
"date": "2026-04-27T20:04:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jonathan,
Thank you for your wonderful feedback! We're thrilled to hear that Dawn has provided you with professional and helpful service. We strive to ensure every interaction is exceptional, and your feedback motivates us to maintain high standards. We look forward to serving you again soon!
",
"replyDate": "2026-05-29T03:15:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "de21cf3b-7e29-4cc3-b500-f638e23a9a6f",
"author": "Penny Cook",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIxc6yX1J9pTxCQQs6XxCVpw5GImRBgFLXkrxpsS-vVlXhNdg=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Everything was great the lady was the best just wish the prices weren't so high.",
"date": "2026-04-23T21:58:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Penny,
Thank you for your wonderful feedback. We are thrilled to hear you enjoyed our service and that our team made a positive impression on you. We appreciate your input on pricing, and we continually strive to offer the best value to our customers.
We look forward to welcoming you again soon!
",
"replyDate": "2026-04-29T03:15:56.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "6c083fc5-4786-4f5c-abbd-3e361a72c6fe",
"author": "Kristin Stark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJr4DQjIjmY8Y1LqhqeEU6GdpDj7bmgQQ5_pUYuHh1cRwGI020=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very responsive and helpful",
"date": "2026-04-23T20:05:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kristin,
Thank you for your kind words. We're thrilled to hear that you found our team very responsive and helpful. Your feedback is truly appreciated and helps us continue to provide excellent service.
We hope to assist you again soon!
",
"replyDate": "2026-04-29T03:15:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cd49a8ae-a033-477f-8309-d14157e7e416",
"author": "Jordan Moss Branch",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK2K6a8D__pbcMFGwCs-n6Ce0I7hEr7X-9TmKT5_q-ix5ms=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-18T18:12:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-04-29T03:15:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a9fb1c39-e824-47ca-b4b8-edcb7bf7d504",
"author": "Ashley Chamblee",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUBX8o7HJQpT-fv91jvlKbqBdyrZro6apK-WrBNPOGZupBGkYKy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dawn was a great help!",
"date": "2026-04-17T21:49:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ashley,
Thank you for your wonderful review! I'm thrilled that Dawn was able to provide such great assistance. Your feedback helps us continue to provide excellent service. We look forward to welcoming you again soon!
",
"replyDate": "2026-04-29T03:15:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "de949c7d-71d0-43a4-9911-e6d660e822ce",
"author": "Devin Stelly",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVQ6hCrFQCAeMDH4lO3DRBVum0Ra8uVKoj3tuyAowUNvz22yiIf=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-17T15:24:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything more we can do for you, please feel free to let us know.
Best regards!",
"replyDate": "2026-04-29T03:15:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9c49dade-0675-4a84-a8ad-7b696689a373",
"author": "Kodee Ferguson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3zZKnUxcRfuEdL7r6b22-jKcYuHQt56b9SmC6HPdo08zgQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "She is great and easy to work with! Got me set up with a unit very quickly!",
"date": "2026-04-15T14:20:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kodee,
Thank you for your wonderful feedback! We're delighted to hear that your experience was positive and that everything went smoothly. Your words affirm our dedication to providing excellent service, and we hope to assist you again soon.
",
"replyDate": "2026-04-29T03:15:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e6f43266-714e-47d1-8f57-90a414d47631",
"author": "MR",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXijK3cEP_6OM11PdT8nabmPGYH2YLZ_ZvEyctY50yYN2KvRtn6vg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2026-04-14T15:49:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-04-29T03:15:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fa5c2b5f-77f6-4b5c-ae90-ed66a29fc2c9",
"author": "Chris Burrell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUagDDqAps63_SjIkautmMzN6WO2v9ZVmdMaDgcRrWsOBte_ZOh=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-13T19:39:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2026-04-29T03:15:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "13ae7c10-04bd-48d3-8d3f-2251efa6ac12",
"author": "Shelley Lynch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUyvF2XyZsg8-GOla1vnPCDIAPQSY0J8dXO6AQIIEZqgAFbGl_6=s64-c-rp-mo-br100",
"rating": 5,
"text": "She's a life saver and very nice.",
"date": "2026-04-11T23:19:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Shelley,
Thank you for your review! Your feedback is invaluable in helping us continuously improve. We hope to welcome you back again soon!
",
"replyDate": "2026-04-29T03:15:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1525efd2-aa06-4db7-b746-a68fc8338d75",
"author": "Stephanie Morgan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItdYue7Ws02Q_45a1P1Y3OJW-d_N0b59x1B9Rmot7zoBm9qQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dawn was very helpful and made the transaction go smoothly.",
"date": "2026-04-10T20:25:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Stephanie,
Thank you for your wonderful feedback! We're delighted to hear that Dawn was able to assist you and ensure a smooth rental experience. Your comments help us continue to provide excellent service.
We look forward to serving you again soon!
",
"replyDate": "2026-04-29T03:15:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1669c51b-acfe-4b75-b90d-56e6bd3d3ae9",
"author": "Cheryl Girometta",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJRILCM7hZEkJ-OR7z16UboY_Cgt3ukrtlaCLROB4cnr9Au4A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience very friendly",
"date": "2026-04-06T18:11:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cheryl,
Thank you for your kind words! We're thrilled to hear that you had a great experience and found our team to be very friendly. Your feedback is invaluable in helping us maintain and improve our service. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-29T03:15:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8bf77036-a8c8-4481-bcbd-811fa53857c6",
"author": "Landon Presley",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcpzB9BdfTGAHWLgeqy9cVhGtYvT4lL2L6tR7lamWxbcrXokLR=s64-c-rp-mo-br100",
"rating": 5,
"text": "Best Service around, office lady is amazing!",
"date": "2026-04-04T15:55:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Landon,
Thank you for your wonderful review! We're thrilled to hear that you received the best service and found our office staff amazing. Your feedback motivates us to maintain high standards of service. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-29T03:15:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1b37f998-be63-4a3e-95a3-f9dc4d1712ce",
"author": "S Lacap",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXafVJaX4nL3DY8ux5aF3_fXE_K3SheazRX-SkZaq0EUOno2LLM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very sweet and helpful",
"date": "2026-04-02T21:38:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello,
Thank you for your kind words about our service. We're thrilled to hear that you found our team sweet and helpful. Your feedback is greatly appreciated and encourages us to continue providing excellent service.
We look forward to welcoming you again soon!
",
"replyDate": "2026-04-29T03:15:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a9574398-d87e-4d6a-bdf5-503eb933de27",
"author": "John C. FOSTER",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKtzQdlnvk6t-5ecpMa0MP-8vC6-eiRmm6_8NDCGRvOYkymTQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-31T14:56:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-04-29T03:15:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "61719899-0eb2-47f1-954a-fb689872f7cd",
"author": "Anthony Chamblee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIExLo9I7_ZgZJ8VaHKRJCO_dAbrghEoxT28wOEC1ExuapNlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dawn was exceptional. Helped me thru the whole process and resources",
"date": "2026-03-20T20:56:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Anthony,
Thank you for taking the time to share your experience! Your feedback is greatly appreciated and helps us continue offering outstanding service. We look forward to welcoming you back soon!
",
"replyDate": "2026-03-29T03:16:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d47b77ff-2c0e-4121-a3ff-88df55651062",
"author": "Dezaray Williams",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJNIFLbwLkTXYQKrp1VacEwF8Lc_WSKX0YUfTr2EwuEGDTtZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-03-18T14:31:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If
you have any more feedback or need assistance in the future, feel free to reach out.",
"replyDate": "2026-03-29T03:16:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7fd86348-8610-4f30-bc8a-4e81a9eb7308",
"author": "Britney Tomplait",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXzZKUN0IqLMQuTqOUoq8Uqxln5ZYWft4JvDovmaqVjv80XlgM5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Wonderful sweet lady!",
"date": "2026-03-18T14:31:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Britney,
Thank you for your kind words! We are thrilled to know that you appreciated the wonderful service. Your feedback motivates us to continue providing excellent experiences.
We look forward to welcoming you back soon!
",
"replyDate": "2026-03-29T03:16:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c380ef1b-fd08-4b24-b155-81fe2c032517",
"author": "Saryn Dipity",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVnb-Iwz2EwHSSRvulz-ON9bwtDOoeihqAHPVu0G5_aIfCi9zdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Moss Dawn was quite welcoming kind nd knowledgeable",
"date": "2026-02-27T17:05:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Saryn,
Thank you for your wonderful review! Your feedback is invaluable in helping us continue to offer exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2026-02-28T03:16:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ba914b3b-4422-445e-b223-6a4adc9aaf43",
"author": "Brigette Tomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKN4aod05KFMVslcr6GOWDqzUI1nlQ8T1GZJJEjCztmlN_gow=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Dawn was wonderful and helped so much! Answered all of my questions and was very nice!!! Definitely recommend",
"date": "2026-02-23T21:31:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Brigette! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-02-28T03:16:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "91d68c6d-ab53-45cf-a8b8-a93eb51de9f8",
"author": "Gary Baker",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU_SJ3Xy3JLUxZLAAjUDBn0A6sGHJoBuzBKXvLRGrsu-sqAp98o=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dawn working the units in Buna was very kind and extremely helpful 👍",
"date": "2026-02-20T23:31:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Gary,
Thank you for sharing your positive experience with us. Your feedback is invaluable in encouraging our team to continue providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2026-02-28T03:16:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5fc02d15-1411-4f73-9968-a4ff1b1adf2e",
"author": "Kimberly Curtis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWMI7QwLis0LscjyxT5VqvI1ERuIGHOS2VeT4kiKOPvw-ZWA74eEg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Stopped by mini mall to ask about moving trucks. The nice lady informed me that they don't rent them her but she told I could find some close by she was very helpful and that if I needed some storage temporary or permanent they could assist me. I will deffinently keep that in mind if I ever have the need!",
"date": "2026-02-10T18:35:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kimberly,
Thank you for sharing your positive experience with us. We're thrilled to hear that our team in Buna was able to assist you. Your feedback is invaluable, and we're here to help whenever you need us in the future.
Looking forward to seeing you again!
",
"replyDate": "2026-02-28T03:16:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9404f799-2aaf-42f5-b3f9-5539d2c474ed",
"author": "travis Hays (LETHALDRAGON6)",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHShUqCd3vxfF51ArfHi-32Qwb-iL9y1VIKz3M6JxhUIGx2Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was thinking about moving to the area. Stopped by Mini Mall storage for some basic info. on storage and stuff. Dawn was genuinely friendly, helpful and knowledgeable about storage and the area. It was so nice to come across a sweet, hometown person like her. If I commit to the move I will be storing with Mini Mall storage.",
"date": "2026-02-10T18:23:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Travis,
Thank you for sharing your kind experience with us. We're delighted to hear that Dawn was able to provide such friendly and knowledgeable assistance during your visit. Your feedback is invaluable, and we're looking forward to the possibility of serving you if you decide to move to the area.
Warm regards,
Mini Mall Storage
",
"replyDate": "2026-02-28T03:16:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f777aed9-94a1-47ed-97e2-6a873acf9edc",
"author": "Christie Marcantel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSA67G9mV45uTD6fkSakktZKttNcQ1Yplk0acYZZU0tLRTWw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lawanda was very friendly and helpful",
"date": "2026-01-09T22:10:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Christie,
Thank you for your review! We're pleased to hear that Lawanda provided you with such friendly and helpful service. Your feedback encourages our team to continue delivering exceptional experiences.
We look forward to welcoming you again soon!
",
"replyDate": "2026-01-29T03:16:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fbe2ec78-9766-4d72-9dab-fb3dbedd099e",
"author": "Amy Benefited I",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUclIJVO7fEeTMqhwtjt1zrhb5phJFPqlczk_Lp3A93NG93PBMJ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lawanda was amazing and so was Mrs Tammy batty and Angela has always been kind and understanding",
"date": "2026-01-08T21:45:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Amy,
Thank you for your wonderful review! We are thrilled to hear that our team in Buna provided you with such a positive experience. Your feedback is invaluable to us as it helps recognize exceptional service. We look forward to welcoming you back soon!
",
"replyDate": "2026-01-29T03:16:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3b9fd42f-0dc7-45fb-9952-9744afd92e9a",
"author": "Brian Lejeune",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIg63hvJiHrT1ZTZn0RwIbnKDhuwgT3G2-1Fc0wNBRzPzYASA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-12-26T17:17:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We're thrilled to know that you had a positive experience with us. Your support and satisfaction mean a lot to our team. If you have any more feedback or need assistance in the future, feel free to reach out. Have a wonderful day!",
"replyDate": "2025-12-29T03:16:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "144773e6-1a50-476e-8922-7ba1c8267e8c",
"author": "Derrick Houston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWfudLD9MPUaWqLVS36nFKXj12bob8qKvvGzFgPipOXOiiLQD8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angel was very helpful with situation. I would highly recommend using this place when you have individuals like her that is very understanding.",
"date": "2025-12-15T16:24:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Derrick,
Thank you for sharing your wonderful feedback. We are thrilled to hear that Angel provided such helpful and understanding service. Your recommendation means a lot to us and helps us maintain high standards.
We look forward to welcoming you back soon!
",
"replyDate": "2025-12-29T03:16:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "28fc068f-319e-446c-a00e-20ab2b9ac127",
"author": "Paul Wagstaff",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJ3JzAd6UUOIHOQmZzZNgUt8MPkEcUj7-Krxoazb0-mh80zb15=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tammie is the most sweetest and understandable person I know. I have 6 units with this company, and she never disappoint. Even though I don't agree with the prices and fees, she makes renting easy and she listens and always apologetic.",
"date": "2025-12-02T17:42:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Paul,
Thank you for your kind words about Tammie. We're thrilled to hear that her understanding and supportive nature positively impacts your experience with Mini Mall Storage. Your feedback is invaluable in helping us maintain and improve our service. We look forward to continuing to meet your rental needs.
",
"replyDate": "2025-12-29T03:16:00.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "8eec0f8f-9a71-4bbc-8f7e-8731ec8f5059",
"author": "Jane Turner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5VKKjF-b3VF6rts4fN7A_6_VtcWtBi8sukdT6DE69BCO-ow=s64-c-rp-mo-br100",
"rating": 5,
"text": "She's very understanding & does not rush to hurry things up! Thank you for dealing with me each month!",
"date": "2025-12-01T20:03:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jane,
Thank you for your kind words and for highlighting the understanding and patience you've experienced. We are delighted to know that our team meets your needs each month. Your feedback is invaluable in helping us maintain high standards.
Looking forward to your next visit!
",
"replyDate": "2025-12-29T03:16:00.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "c9f536e3-fc9a-4442-9789-8918d9f6156a",
"author": "Cindy Varner",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-jGW7imrBa0MHSkfcM3tzlNCbiJBgJ-tN1QlMLWB0VLo9Dg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Deja is the absolute BEST! She is so polite and professional!",
"date": "2025-12-01T19:22:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cindy,
Thank you for your glowing review! We're delighted to hear that Deja provided you with such polite and professional service. Your feedback is invaluable to us, and we hope to welcome you back soon.
",
"replyDate": "2025-12-29T03:16:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6686914d-6461-4513-940d-abd5219115ef",
"author": "Lonnie Simons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK6RZsa1A19FrwLFj7tLjM4AEfPM_vEJkjn5-KwNsPqsNzbcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "⭐️⭐️⭐️⭐️⭐️ 5-Star Review\n\nLawaunda was amazing!\nShe took the time to walk us around the property and helped us find the perfect storage unit for what we needed. She was friendly, patient, and really knew her stuff. The whole process was fast and easy thanks to her. If you need a storage unit, definitely ask for Lawaunda — she’ll take great care of you!",
"date": "2025-11-29T20:33:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lonnie,
Thank you for sharing your wonderful experience! We're thrilled to hear that our team made the process fast and easy while helping you find the perfect storage unit. We appreciate your kind words and recommendation. We look forward to serving you again in the future!
",
"replyDate": "2025-12-29T03:16:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6842c392-ba85-4d06-bc0e-0f79ea7e9703",
"author": "Tammie Richards",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWRXaNAI6uY5RvJ7XSZ8eCCy5uS-Jn6VdPQycjNfEgcX9aOwVBz=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-11-29T11:33:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-12-29T03:16:00.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7293bc9d-d709-4db2-9dd1-d6eaf94ef2a3",
"author": "Paige Patterson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVMW2KcIPr4ITeVsxzdhMigOmDZgbP2F43ejg38LkWAapXug=s64-c-rp-mo-br100",
"rating": 5,
"text": "Deja was professional and friendly. We had a very pleasant experience!!!",
"date": "2025-11-20T20:41:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Paige,
Thank you for sharing such wonderful feedback! We're thrilled to hear that Deja provided you with a professional and friendly experience. Your review truly helps us maintain high standards, and we look forward to welcoming you back soon.
",
"replyDate": "2025-11-29T03:16:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "63ca5309-61b5-44b1-90e1-2369eb2a2da5",
"author": "Nicole Hathaway",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX6R6ovs4TwWn7U2F6Ky8zNKMrNmAPUs-vcPt-zK81PKQ5G23M=s64-c-rp-mo-br100",
"rating": 5,
"text": "Dasha was fantastic! Super helpful and really nice!",
"date": "2025-11-19T20:40:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Nicole,
Thank you for your kind words about Dasha's helpfulness and kindness. We're thrilled to hear about your positive experience. Your feedback motivates us to continue offering exceptional service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-11-29T03:16:00.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cce72693-84b1-4e9d-b1f1-8bae08cda7b9",
"author": "Mindy Giles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocINjSZVcIU7MqokbPAmRXOIrDadRLyxpKEwPPJne01VmiBGhQ=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Deja was very polite and professional. She was having problems with her computer system, but she got on the phone with her colleague, Tammie, in Jasper and was able to process my transaction. A lot of places would have told me to come back later, but not Deja! She was determined to get me taken care of that day, and she did! The unit was clean and ready for use and the rental process was quick and simple.",
"date": "2025-11-13T17:04:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mindy,
Thank you for sharing your wonderful experience. We're thrilled to hear that her professionalism and dedication made your visit smooth, even amidst technical difficulties. It's our goal to ensure our customers feel well taken care of, and your feedback helps us continue doing just that. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-29T03:16:00.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "b330e5bc-35a9-40ca-a545-5ae12a1d9242",
"author": "Justin Durden",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLh0TQTRLUO7gGw5MlY1iePRXqKwnXndOIorm1OkG4lPP50KA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional and nice staff. Clean and well maintained units and good prices!",
"date": "2025-11-11T19:51:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Justin,
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our professional service and appreciated the cleanliness and value of our units. Your comments are invaluable as they inspire us to maintain high standards.
We look forward to welcoming you again!
",
"replyDate": "2025-11-29T03:16:01.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "197bc99e-41dd-4152-ad01-9f9ce3ce50d5",
"author": "Samantha Ponder",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIXhMzH8KVYNQ-Gw0YWduHcfFeXnGY7Yofx5UYrUYGfQR1oMQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "LAWANDA WAS GREAT.",
"date": "2025-11-11T19:28:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Samantha,
Thank you for sharing your kind words! We're thrilled to hear our team made a great impression during your visit. We appreciate your feedback and look forward to welcoming you back soon!
",
"replyDate": "2025-11-29T03:16:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "645c2c3b-9487-4c80-9cc9-cebd07319a11",
"author": "Melinda Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWVolnaTgCPJUcx0ISFo_YbNJk3yDdEv1xdaN-hZicCb5Pufmye=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Very pleasant young lady. Friendly service",
"date": "2025-11-07T17:08:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Melinda,
Thank you for your kind words about our team member and the friendly service you received. We are delighted to hear you had a pleasant experience. Your feedback is invaluable in helping us maintain high standards. We hope to see you again soon.
",
"replyDate": "2025-11-29T03:16:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8a62b5d6-56cb-4c2f-a31a-ae49620043fb",
"author": "Courtney Benoit",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjViRP7yic18jrJTPTlDqSLCXxpkS4Iu-qIGWUny59usD1t0AKrE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Deja was so helpful and stayed late to get us taken care of! Highly recommend!",
"date": "2025-10-27T22:35:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Courtney,
Thank you for your kind words and for recommending us! We're thrilled to hear Deja was able to assist and make your experience a positive one. Your feedback is invaluable in helping us maintain a high level of service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-10-29T03:16:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5592deb2-17e7-4f53-8f64-4e60b7b24d9a",
"author": "Kathy Bass",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDISknT7-QXcKJh5T1RR0LBFxHbYdCxLHA3RgQ4NtYRE8Xmw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tammie and Angel are the best!!! Always answer any questions i have about my unit, very friendly!",
"date": "2025-10-24T21:35:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kathy,
Thank you for your glowing review! We are thrilled to hear that Tammie and Angel consistently provide you with friendly and informative service. Your feedback helps us continue to offer excellent support.
We look forward to your next visit!
",
"replyDate": "2025-10-29T03:16:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cb4f8ed1-eb13-4bc9-b058-17eb07d9e8c6",
"author": "Jennifer Naylor",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIWazEwyuIjPu_y64yOG7WM6D-eNqrNmZCFb8krg2QxdiV2pw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Deja was very great to do business with and very well happy with the customer service and highly recommended them to anyone. Our experience was great!",
"date": "2025-09-17T01:20:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jennifer,
Thank you for your kind words about our customer service. We're thrilled to hear that you had such a great experience with us and appreciate your recommendation. We look forward to serving you again in the future.
",
"replyDate": "2025-09-29T03:16:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "734b1daa-54b2-41d7-9d9b-5bd9fae01c17",
"author": "Micah",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJFEZx_RNoisNTiNOTgr3Fl6eUlbwL2Fc4_ZYXtqAAwgtUcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tobie and Deja did an amazing job. Thank you both for friendly service and transaction.",
"date": "2025-08-30T18:49:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Micah,
Thank you for your wonderful review! We're thrilled to hear that our team provided you with friendly service and ensured a smooth transaction. Your feedback inspires us to continue delivering exceptional experiences. We look forward to your next visit!
",
"replyDate": "2025-09-29T03:16:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "fadc3015-f6fa-44a4-9911-ffbac39f4bfa",
"author": "Kayawna Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUUnS4SZUJ34rxWsCzva3DrfTQ1OzR9oI1rdRSSM4QBUsb5HUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-05T20:24:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kayawna,
Thank you so much for your 5-star review! We're thrilled to see your positive rating. It truly means a lot to us to know that you're satisfied with your experience. If you have more to share or any specific feedback, we'd love to hear it. Thank you once again for your support!",
"replyDate": "2025-08-29T03:16:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c6d75a24-b3ee-4e69-be5b-9f9687a1cab2",
"author": "lori hanks",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWJ-S1gSxplrCW3ZkheLlqFfXeIV2Apufe5lLW5Sg-_UpfMx40XzQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Toby was great!",
"date": "2025-08-05T17:42:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Lori,
Thank you so much for your wonderful review! We're thrilled to hear that Toby provided you with an excellent experience. Your feedback is greatly appreciated, and we hope to have the pleasure of serving you again soon! Best regards!",
"replyDate": "2025-08-29T03:16:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "20b2743f-6aec-4c24-b082-6c618882e625",
"author": "Tiffany LaValle",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4uqnCr7SE8Hl81nTW5YA9qOkTRbkFwZZQdEzzWeoWSI2uwQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tobi was amazing with everything and angel the day before was amazing thank you for these two",
"date": "2025-08-02T18:17:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Tiffany,
Thank you so much for your wonderful review! We're thrilled to hear that our team made such a positive impact during your experience. It's fantastic to know they provided you with amazing service. We’ll be sure to pass on your kind words to them. We hope to see you again soon! Best wishes!",
"replyDate": "2025-08-29T03:16:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "39335de5-b45f-4d34-b893-5b08e600eefa",
"author": "Peni Potasi Sr.",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWXqJEkpkZuPYgijdjXGdjzy8pDAorzrQ8SxCjFN8OSkZCSkPA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tobi did an outstanding job saving us money on an even better space.",
"date": "2025-07-26T21:30:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Peniamina, thank you for your fantastic review! Your satisfaction is our top priority, and it's wonderful to know that Tobi exceeded your expectations. If you need any further assistance, we're here to help!",
"replyDate": "2025-07-29T03:16:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3fab8a72-f0c1-456c-844b-1451b5d89987",
"author": "Kirk Hollis (Pipelayer1)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLGbp_I5MCycf3PC63kIWU5Y37ZXjtUaiajgnS8rzehgJmfIvk=s64-c-rp-mo-br100",
"rating": 5,
"text": "The man in Buna, that’s also a maintenance man took care of me really good and help me out better than any of them ever has. I think he needs that job. He should be getting paid twice as much as all your other employees cause he does twice as much to help y’all make money. He’s a good, good\n\nworker you don’t wanna lose him.",
"date": "2025-07-10T00:16:58.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kirk,
Thank you for sharing your wonderful experience with us. We truly value employees who make such a positive impact, and your feedback will certainly be shared with our team. We appreciate your support and look forward to serving you again!",
"replyDate": "2025-07-29T03:16:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "1d3de159-b266-43b7-8e0b-71da86a2f43a",
"author": "Jonathan Hutson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWvI6IpRIFPr7208H9pTjafU0qAwLYFurACHrwuA0XtjXS3q1KO=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I rented my unit online, and the process was extremely easy. I took care of the paperwork and payment online without the need of stopping in the office. I did get help getting into the unit. The gentleman was very polite and helpful. I would recommend this location.",
"date": "2025-07-03T06:05:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jonathan,
Thank you for taking the time to share your positive experience! We're thrilled to hear that the online rental process was easy and convenient for you. It's great to know that our team was able to assist you effectively and that you found them polite and helpful. We appreciate your recommendation and look forward to serving you again in the future!",
"replyDate": "2025-07-29T03:16:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6db92464-4a89-472b-a5a0-2570bcc9454d",
"author": "Randi Kibodeaux",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ2cEefFx5vJlCTWkWRXu-PSPblNPAuFanknnyZNEAY7sxteA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service very convenient and pricing is very good people are friendly.",
"date": "2025-07-02T16:14:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Randi,
Thank you so much for your wonderful review! It's great to know that our friendly team made a positive impression on you. We truly appreciate your kind words and look forward to serving you again in the future!",
"replyDate": "2025-07-29T03:16:01.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bdf19b4e-2944-4144-b6c1-5b69dccd2466",
"author": "Mckenzie Staub",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocII-Qru8WluhTfB2petBnsCvkHxqAwjYTxkmKrUfk5BPyRRNQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service! Very kind and clean",
"date": "2025-06-26T20:36:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mckenzie,
Thank you for your wonderful review! We're thrilled to hear that you found our service awesome and appreciated the kindness and cleanliness. Your feedback means a lot to us, and we look forward to serving you again soon!",
"replyDate": "2025-06-29T03:16:01.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "a2bd42d5-3ca7-4c05-8e88-a77ac89ffe85",
"author": "Mckenzie Staub",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKna4xpvMiu_A6VnxYhi2vYYtjnzLidJP3C09an7Hyq5dxfCA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome service! Very kind",
"date": "2025-06-26T20:35:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Mckenzie,
Thank you so much for your wonderful review! We're thrilled to hear that you found our service awesome and appreciated the kindness of our team. Your positive feedback means a lot to us and encourages us to continue providing excellent service. We look forward to serving you again in the future!",
"replyDate": "2025-06-29T03:16:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0ed8a9a4-f914-478e-add1-49cf6aef6f79",
"author": "Ted Desormeaux",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAXouadgTaO9chT_5drZuN-qEMJ3ic0V-aYkyQiDm-ff6fGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Lucky to have Mini Mall Storage Storage and Car wash here in Buna.",
"date": "2025-06-26T15:52:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ted! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2025-06-29T03:16:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5013dc7e-60c5-48b6-9451-020d1b54f9af",
"author": "Charmaine Duhon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU8fwTx3SntcgHjLMgQ1oOwKBowRKwDZTBvc5iv0YaV6SUXRjnp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome facilities",
"date": "2025-06-26T15:25:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review. Don't hesitate to reach out to our office if you ever need anything!",
"replyDate": "2025-06-29T03:16:01.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "48b2483c-5128-4ce7-ab45-c46a69c9f2cd",
"author": "Pam Franklin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQXfYeOpzap0OVlNVQBJCPMrAYKnH0EjXI3ZdoY47ahKE9PQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome facility , very helpful!!!!",
"date": "2025-06-26T15:20:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Pam,
Thank you so much for your wonderful review! We're thrilled to hear that you found our facility awesome and our team very helpful. Your positive feedback means a lot to us and motivates us to continue providing excellent service. We look forward to welcoming you back soon!",
"replyDate": "2025-06-29T03:16:01.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b5bc99a2-a9f1-40fa-8510-3a5686558f91",
"author": "Cissy",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJHA2tZyA46e7cVhbnW-Bsex_Fi0x0NaXt6ioEuJx9g8nJMPw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick service. Very helpful",
"date": "2025-06-26T14:18:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cissy, thank you for your wonderful review! We're thrilled to hear that you found our service quick and helpful. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to serving you again soon!",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2f697a85-4db0-40e7-8438-66bcc9f814ec",
"author": "Holly Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVH3JDdyVW6OzSE7PTy2xG4sicw1LL9fTHbbH1uvZKcsj-FWLcR=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-06-23T12:53:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Holly, thank you for the 5-star rating! We appreciate your support and are delighted to know you had a great experience. If you have any more feedback or thoughts to share, we'd love to hear them. Have a fantastic day!",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "03359ca9-5227-4f1a-8177-d0dbbf4fe058",
"author": "Robert Seaman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJy4nHyYLUct6BdN6viq7UFFIB3mEn8LDCwsS4mFNG5nAgxA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mini Mall Storage in Buna, is very well maintained and super management",
"date": "2025-06-09T15:04:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Robert, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c97ab724-183f-4089-962f-e88b8f090192",
"author": "Windy Ann Rivers",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUs84duBX0izUhVSgXUk6Hp2mHMn2p3rycWxwckJMJlEqf8rAnw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Toby is amazing, extremely nice and helpful. I enjoy working with office personnel and I feel secure storing my belongings there",
"date": "2025-04-19T22:03:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Windy, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. We're here for you anytime!",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "d85b7276-8169-4531-8415-ccabe4083675",
"author": "Jeremiah Willis",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUpolGdYdEElIZy4NH6IvTNgl-QlX35Or4Q65g-UdZgJb-D-4pE=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "This place has really come a long way. The new owners and managers are a great asset to Buna. Thanks Mini Mall!!",
"date": "2025-04-11T18:31:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jeremiah, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon.",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ec733ba7-0606-4e06-af33-1cb4824be7d4",
"author": "Sheena Brown",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjULel-g0FodNK0MxhS-AJbtYFsaQ1qGUTVrRVZDXnMiOh6FaZJ2tg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Toby was great, thank you so much!!",
"date": "2025-03-22T20:28:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sheena, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b3020500-2378-4d3b-b5f7-72745f64b343",
"author": "James Scarborough",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLawFNpBbG-xvJZicRI7bHeYe1ilJDHSVPzNvLmXz85CH-K3g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Took the time and was really polite.\nToby",
"date": "2025-03-22T20:28:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey James, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6badbcca-c943-48c0-ab31-2bcc4dd8eda4",
"author": "Kara DeRouen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKj7eb4K8YMTo4T0KnxIOIe_BL1ZRgPT6MhQkftZNrHn8qXLQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Everyone was very helpful.",
"date": "2025-03-19T19:41:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Kara, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d86c4b1b-f324-4208-b4a9-3689e9799bc5",
"author": "Sharon Allen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMTswOSjJpSF_FNv8Uo4mTxKv-Jflr9gBYUjms6uFLBbpRUpcbKA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Tammie was very nice & friendly and very helpful",
"date": "2025-03-19T16:36:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Sharon, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b50131e4-8842-440a-9ef0-a3e11df2f5f1",
"author": "iraqnbk",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVW1r8QNPBD5yQknstANLeNnwwnO7FuSutA1z4AchFPxMVkd1j_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Tobie, Tammy, and Angel at Mini Mall Storage in Buna are absolutely fantastic! Their customer service is top-notch—friendly, professional, and always willing to help. The facility is clean, secure, and well-maintained. Highly recommend them if you need storage in the area!",
"date": "2025-03-15T20:06:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings iraqnbk, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "40bf92fb-4ea5-46a3-8a87-2889900cea84",
"author": "Stephanie Russell",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcgo8d2GVXxyrxNp339FwwwnXhuy9xk9SU5BVHZPHdoxf6XPqVgw=s64-c-rp-mo-br100",
"rating": 5,
"text": "The property manager Tammy was able to answer all of my questions quickly and made the whole process of finding a suitable unit really simple! Thank you Tammy :)",
"date": "2025-03-12T01:45:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Stephanie, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "39c3eae4-93f9-4de0-8b81-baffc770de2c",
"author": "Cynthia Guillory",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXgIwehDBo5yh1lYKH19ZzEXOECh9ElHaBnBn5e3Dk38hEGNKFr=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thanks again for letting me rent with y'all at a cheaper price than all the other companies",
"date": "2025-03-03T16:26:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cynthia, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "37969514-0842-4735-af1a-119f3a2d70a8",
"author": "MARSHALL COLLIER",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKC14Nv58NycwS-3pZv-8iYugt9_rT1NdxLzmYQIGsXAv-lQw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Thank you to Angel and Dawn I really enjoy the atmosphere and the treatment I receive here at the mini mall! We need more people like them in this world!",
"date": "2025-02-28T21:40:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings MARSHALL, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "49d08ccf-0cc2-4ab1-89be-d2f73bc3b6e6",
"author": "Dan Bentsen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ5EhHQg3bq6isAB6P3CSaS70CcuHKN-xCqOcVUT7z-WsF4lQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience and very helpful 👍 👌",
"date": "2025-02-28T21:07:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Dan, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "73cc8e07-490e-442d-b9cb-737bb7b0c7f0",
"author": "Kasi Lee",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLiMMe-fkl7TfMiLgD8eI5ceQnzwHZNvlBPuq1P-uHxEYK2Qw=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-06T22:30:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Kasi, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "1b55e639-2cee-4996-939c-e8ff8b51053e",
"author": "Crystal",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV_AkJfxC2d4TpGSHImCTgYsOIJ_mph4AR-rzSOcHLehUb9d6_z0A=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-01-06T19:02:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Crystal, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fb704d49-d08f-4aa8-8dfd-8966898d3d08",
"author": "Michelle Karl",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWv7Jq10iWhZENZ_lqGNVCjWv34FrEetNT6ulGjOu0pXkistXxy6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "The Manager is wonderful and very helpful and units are clean and reasonable priced!",
"date": "2025-01-02T15:24:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Michelle, Thanks for the kind words! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. We're here for you anytime!",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "2ba4035e-f8d3-422e-acd7-be27e2f31ed3",
"author": "Steve",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJIzCyJO7Q0KVO5RDpTpQf2vFQcpcs7rBDNKYtsMxPRP4zw8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was taken care of real good thank you Ms dawn",
"date": "2024-10-29T13:53:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Steve, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "05ef9d91-c522-45ff-977c-adff796e218b",
"author": "Kaylene Wells",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKkekwZ5bX8oS6iQOMOf5wQInfOHGKsbKwoptZX8UtQYZPwAw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Angel was amazing she saved me and my dogs from the cold when I need to get blankets out of my storage unit she is truly an angel thank you so much your amazing!",
"date": "2024-10-16T20:09:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Kaylene, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. See you soon!",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "8f92a205-73f9-45aa-af3e-48c9a625799b",
"author": "Paige",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLMB513uLno1kMIks7z-nRqtDNWqwoE8_AoS9MoL7rZ_y_dZQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff were attentive and knowledgeable. They made it easy for me to get my storage unit.",
"date": "2024-10-15T14:13:33.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Paige, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
"replyDate": "2025-06-29T03:16:06.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5a3e10a6-3e6e-41b5-a59d-1a958ca5ce14",
"author": "William Cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURUQEp74SF_Gpzx7zDm6qzvSR2WCySmTsdoy2Mc_hkDaLeJIc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Had a problem with my account with it saying I had no unit. Had to reach out to someone and got ahold of a wonderful agent called Angel. She was super helpful and we were able to quickly figure out the problem. Still don't quite know why the problem happened, but least we got it figured out.",
"date": "2024-10-09T16:44:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "William, thank you for taking the time to leave a review. We want to acknowledge your frustration, however, we assure you that we've taken into consideration the present economic climate, and these fees are necessary to maintain our service quality and ensure an outstanding self-storage experience. Your feedback matters to us, and we are dedicated to resolving any issues you may have. Please continue working with your local team. If you would like to speak to an agent, contact us at info@minimallstorage.com/1-833-621-0762. Thank you.
",
"replyDate": "2024-06-29T03:16:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e3d00fc8-6020-49ed-b6b0-3d6bd7ed9ac2",
"author": "Michael Johnston",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVH9NO0vzWc6N3SB2gtzCnTEjKjZ2uxwBeXR6aBxOvcALj1FenK=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2024-09-04T12:00:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Michael, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-29T03:16:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "b120f5e3-1047-449b-9d50-9940a6d8ce7e",
"author": "Richard Logan",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX47IgaWoQoyZg4IRIzhONgV_EGE0FtgfRt-IQeq3_aRERLW21M=s64-c-rp-mo-br100",
"rating": 5,
"text": "The lady and the gentleman were both very knowledgeable, courteous, helpful, and friendly. They knew what they were doing. They made my wife and I feel like we were “At Home”. In addition when we viewed the storage areas, they were secure and CLEAN.. We highly recommend this storage office and their staff.",
"date": "2024-07-24T12:53:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Richard, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-29T03:16:07.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "7ba17e9c-345e-4438-b314-c02471477975",
"author": "Kim Graham",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLy8byXLXMMtbC2hvQkfvmu1irqBL_MhWTNBi_sPMXDNHAu8c=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Jeffery walked me through the renting process fabulously! I was able to make my 1st payment online and he got me set-up with auto pay. I am very pleased with the unit I rented, the price and the staff - will definitely recommend 👍🏻",
"date": "2024-07-04T21:12:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Kim, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
"replyDate": "2025-06-29T03:16:07.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "67ab1d37-c126-40c3-8aae-cec27100c270",
"author": "Brittany Morris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKNEytl_Qt1WbPlJISwERU8kjidzDN2eD9ssSJmFZcKPD4gQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs. Angel was an absolute blessing during such a trying time!!! She was patient and understanding and was able to help me get into a unit without a hassle!! Thank you so much to Mrs Angel at Mini Mall Storage in Buna for being available when I needed it the most!!",
"date": "2024-05-17T21:11:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Brittany, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2024-06-29T03:16:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "380f4bef-6a82-4ecb-97c5-c6bf915ffcca",
"author": "Sandy Masters",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX52zIJ8ZvEz_mB-5DlIRs5YsxaaMdbnhceBBIhEaH1GrwOSh0bSg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Angel was very informative and friendly. She answered all of my questions about renting a storage unit. And did so with a professional attitude.",
"date": "2024-04-05T20:05:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Sandy, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
"replyDate": "2024-06-29T03:16:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
}
]
}