{
"summary": {
"average": 4.8,
"total": 184,
"distribution": {
"1": 6,
"2": 2,
"3": 1,
"4": 5,
"5": 170
}
},
"reviews": [
{
"id": "b263032b-1cb9-4cc8-b727-d89b20fe3fbf",
"author": "KW R",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeHB_KVMiyzbAFR51fqi9bb-bRQo7LNNOIAaujKaDVRNJk9n64=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey is FABULOUS she helped me get my bank card changed and has a wonderful personality - Thank you Pretty Lady, From Ms. Virginia",
"date": "2026-06-24T16:38:54.000Z",
"verifiedTenant": false,
"featured": false,
"tags": [],
"sentiment": "positive"
},
{
"id": "5aef1bff-22fd-4465-8233-485f4db0fd3e",
"author": "Aaron Carter",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKLhKXuTY8QpyNXI8sYb0QHPMG7guGLvREbPKEgiabNbSPegA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Awesome person very help and attentive",
"date": "2026-06-22T21:40:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Aaron,
Thank you for your wonderful feedback! We are thrilled to hear that you found our team attentive and helpful. Your kind words inspire us to continue providing exceptional service. We look forward to serving you again soon!
",
"replyDate": "2026-06-23T19:41:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9e47ae15-5bfb-46d1-a4f4-f14b63414e31",
"author": "Megan Whiteside",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWdYevF6vAQGLsvOes4MxNq6M5hfSE6nfezXCOk5HjeKNz2ywHw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey at the front desk was wonderful! She walked us through some units to help us decide what size we need, explained the contract to us and hand wrote key information for us so we wouldn't have to keep referring to the contract! Extremely professional and personable. Highly recommend!",
"date": "2026-06-22T21:26:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Megan,
Thank you so much for sharing your wonderful experience with our team at the Nacogdoches location. We are delighted to hear how our professionalism and personal touch made your decision-making process easier and more enjoyable. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!
",
"replyDate": "2026-06-23T19:41:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "989ddf8b-2d45-45db-9e63-1e715a4d9150",
"author": "Patrick",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK4268pSybnkd330T3XCclOr9AfR3KAjDW05iLSPDBHDncyfHQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey provided us with great service, thoroughly answering all our questions in a timely manner. Definitely recommended for storage services!",
"date": "2026-06-22T21:13:30.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Patrick,
Thank you for your wonderful review! We are delighted to hear that our team provided excellent service and addressed all your questions efficiently. Your recommendation means a lot to us and helps us continue to deliver outstanding storage solutions. We look forward to serving you again in the future!
",
"replyDate": "2026-06-23T19:41:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "379fc7f4-e45c-4a55-85ea-47580200475a",
"author": "Mark Bara",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVNzE4wK9eKxU2QBFix1t3mUDIc_4pJIJHNDJHGY6rh3OpZtwE=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was a big help in getting me my unit very friendly and had answers for all my questions. Thank you for the help",
"date": "2026-06-22T20:10:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mark,
Thank you for sharing your wonderful experience with our team. We are thrilled to hear that our friendly and knowledgeable assistance made your experience smooth and enjoyable. Your feedback motivates us to continue improving our service. We look forward to welcoming you back in the future!
",
"replyDate": "2026-06-23T19:41:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f96a7948-4c4b-4de4-b53c-5dd1a5e338c7",
"author": "RACHEL WILSON",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWAB45ihSrTg8r748js2_jy8ImjUjGecT8JDASwEGHfXTkQT-vZ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey made renting a unit easy and stress free!",
"date": "2026-06-19T16:06:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rachel,
Thank you for your wonderful feedback! We are thrilled to hear that our team made your rental experience easy and stress-free. Your comments help us maintain high standards and improve our services further. We look forward to welcoming you again soon!
",
"replyDate": "2026-06-22T19:41:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "2539b54e-04f6-465e-8a4e-cf6fd6bcebe9",
"author": "diana bastani",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuwL5eDzGqhlVYBhDPIs8JVeCMjkpSWRgGMvXjKB7-fI4YBA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-30T17:18:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-06-03T19:41:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9f0e02f1-082a-4708-919f-3b4befb00a89",
"author": "Stephanie Stone",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX8tcgTzNgunUPRPHX7GwxALEt2_5hgOPUu9JFIMsC1PCUlrRQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey is amazing!",
"date": "2026-05-26T17:21:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Stephanie! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
"replyDate": "2026-05-27T19:41:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "bdb4d8d9-a422-4f83-9fc6-4e5bdb94f598",
"author": "Alfonso Rodriguez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkyLM6DJBidSrm0IvarP6mQpvtMbkMIZUBq3IvygpsfGDmxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been a customer here for over 3 years, and the experience has been fantastic. The facility is in a very convenient location, and it is always consistently clean, well-maintained, and feels safe and secure. Casey and Clint always go above and beyond to make everything easy and completely stress-free. It is tough to find great customer service these days, but Casey and Clint really nail it. Highly recommend Mini Mall Storage to anyone in Nacogdoches",
"date": "2026-05-22T22:39:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alfonso, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!",
"replyDate": "2025-06-24T19:41:30.000Z",
"tags": [
"cleanliness",
"price",
"security"
],
"sentiment": "positive"
},
{
"id": "dd232d08-6833-4024-80f3-059f3720684d",
"author": "Mark Diaz",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKqEbmEI8n8WBs96tqRzECKdR967wqbCFP7QGnlFy8EYY49Yg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I thoroughly enjoyed my visit to the mini mall in Nacogdoches. Casey and Clint provided exceptional assistance, professionalism, and made the entire experience highly enjoyable. I highly recommend their services!",
"date": "2026-05-22T18:08:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Mark, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:41:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0f7a5264-ddd5-46aa-95fc-712c46ed26d3",
"author": "Jessica Montes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI1xxBCs3kbsKf9D12vcLcuaJv8sWVlzSE76SmebUreiks6nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Clint and Casey are awesome! Always willing to help and so nice! Facility is always clean. 5 stars!!",
"date": "2026-05-22T18:08:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jessica,
Thank you for your wonderful review! We're thrilled to hear that our team in Nacogdoches have provided you with such excellent service and that you find our facility consistently clean. Your feedback motivates us to maintain high standards. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-27T19:41:30.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "9e7621e7-c11b-4349-ae33-c9e86f4dbe68",
"author": "corina garza",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVWKx8IJLHgAyIKv0phY_S6UMuI_vDGz2O3xlpXAO2BbVb40p-7=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kacey gave great service. Prices were conflicting but ended up working it out. My daughter first year in college learning process for us.",
"date": "2026-05-09T02:44:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Corina,
Thank you for your positive review! It's wonderful to be a part of your daughter's first-year college experience. We look forward to serving you again in the future.
",
"replyDate": "2026-05-24T19:41:30.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "033d5c8e-989a-4a36-a1d3-cbc4bb71aaba",
"author": "Emily Pharris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNHgrJPNTBN453rsPqKirJ3EqtG8UvxvkWv5KaAZ_OmOIIRxQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-08T20:58:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
"replyDate": "2026-05-24T19:41:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6176aed4-ecd2-4d1c-998d-7ac1a8b362a6",
"author": "Decquinn Dean",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKJPPXBiAj3Jvmd6mUZsxfRUdGqY4RwfKT6ZA7QjQeeQqFc2A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was super helpful and nice!!",
"date": "2026-05-07T22:15:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Decquinn,
Thank you for your wonderful feedback about Casey! Your input encourages us to keep delivering excellent service.
We hope to welcome you back soon!
",
"replyDate": "2026-05-24T19:41:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ee3e7bd1-1f25-41b0-9689-56197bbbcf08",
"author": "Matthew Williamson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVlmh5CEQaUlPzyDJmUffSs4U32lY_nMsgkCJD5dODjbkukHYn77w=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-05-07T20:27:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.
If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
"replyDate": "2026-05-24T19:41:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5b5e1f52-c2cf-47b7-a3f7-ce6db51650c3",
"author": "Jadelynn Hushaw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIkVeF5ohYqRzcwQXUDGVhM5q_cyvB7729egujAeCk8AvXO=s64-c-rp-mo-br100",
"rating": 5,
"text": "Quick service and very nice! Casey is one of the Loveliest workers I’ve met!",
"date": "2026-05-06T21:12:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jadelynn,
Thank you for your wonderful review! We're thrilled to hear that you experienced quick service and found Casey to be exceptionally lovely. Your feedback is valuable to us, and we appreciate your kind words. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-24T19:41:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6d4f7d52-ca36-49f7-8a71-2b4a6636f02b",
"author": "Chasidy Mcwhorter",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXoo3twilTnzlB4QJ6NOTk3XPLvpUCaRGEyn0hoynnKKcXRMcNQ6g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was very nice and professional very understanding of my situation I very much recommend them",
"date": "2026-05-05T22:36:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chasidy,
Thank you for sharing your experience! Your recommendation means a lot to us, and we hope to welcome you back again soon.
",
"replyDate": "2026-05-24T19:41:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "cffe632d-b2f9-4fa6-a52f-e8eeeff17c6a",
"author": "Kaylee W",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXT71Zo5NmfcBJ0SDoR-0MAcA2rmi2uJLkr2GS_gC7QvTbcB6hf=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was so sweet and helpful!! She answered all my questions with clear answers. She always picked up the phone when I called and made this easier than I expected!",
"date": "2026-05-02T21:03:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kaylee,
Thank you for your wonderful feedback! We're thrilled to hear that Casey was able to assist you effectively and provide such clear answers to all your questions. Your satisfaction is our priority, and your kind words motivate us to continue delivering excellent service. We look forward to serving you again soon!
",
"replyDate": "2026-05-24T19:41:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ae92a06a-a5a0-4ee3-bd07-f7fc29b39b48",
"author": "Teaunte Latson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX4Mj2dxp_RuCAW3C8WOFf5ulw2czPSKE1VCAZYnBpHqSZqjDCcwA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was a wonderful help and answered all my questions",
"date": "2026-05-02T21:01:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Teaunte,
Thank you for sharing your experience with Casey's exceptional assistance. We are delighted to hear that all your questions were answered satisfactorily. Your feedback motivates us to continue providing great service. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-24T19:41:30.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "895ecfda-118c-408a-b072-3240f64f0624",
"author": "Sykera Hubbard",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVVJh6ecgCs2KD8S9LqqjB7Ayay2J16FWxr6PeZ6fPgKpEDoAfp=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service, she was very helpful! Look forward to storing my things here.",
"date": "2026-04-27T21:04:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sykera,
Thank you for your kind words about our customer service! We are delighted to hear that you found the experience helpful and are excited to have you store your belongings with us. Your feedback is invaluable in maintaining our high standards. We look forward to welcoming you again soon.
",
"replyDate": "2026-05-24T19:41:30.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f45ffa52-ae9a-4f26-b12e-a43f8de51d91",
"author": "Noonies Pit Stop",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXy70FWrzOfccq3eNe9nFqmJbT2z1rXaVmZaxUudUqQUEu1JQk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey’s customer service is excellent. From the renting of the unit to the friendly reminder calls; Casey is always courteous and professional.The storage facility is always clean and well maintained. Clint is always ready to provide on the spot assistance. The unit has excellent security making it a safe place to visit in the evening times.\n\nI am so happy to have chosen this facility.",
"date": "2026-04-27T18:07:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review! We are thrilled to hear about your positive experience with Casey's excellent customer service, as well as the cleanliness and security of our facility. Your feedback is invaluable in helping us maintain our high standards. We look forward to welcoming you back whenever you need us.
",
"replyDate": "2026-05-24T19:41:38.000Z",
"tags": [
"cleanliness",
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "67c3c4d7-2b9c-4552-9e3b-df2e2e37caaf",
"author": "Laury Ramirez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX77wSSxNhSlEcUOTaDWBBN-MBvSJIi8oR69DSvnDiMGm6RTGyM=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms.casey provided good service!",
"date": "2026-04-27T17:11:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Laury,
Thank you for sharing your positive experience with us! Your feedback helps us continue to provide great service. We look forward to welcoming you back soon!
",
"replyDate": "2026-05-24T19:41:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3d0882fc-1c49-45a2-960f-55521e0e38aa",
"author": "Lance Lambert",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLYJGJl1r_g-byEusuuQdgS5e0TIU-lZwm_dFlLkWzbcp9JDQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2026-04-27T16:53:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2026-05-24T19:41:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fdda38cf-fb39-4dae-bfcd-5d3ab7370f74",
"author": "Danny Thomas",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLEXs7yraOO1c6mOE9YEaCWZfQl8kUFIU2Iv6o-KnOlN4XmSQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "She was very nice and gave me a lot of information thank you Casey",
"date": "2026-04-27T14:26:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Danny,
Thank you for your wonderful review. We're thrilled to hear that Casey provided you with excellent service and valuable information. Your feedback is appreciated and encourages us to maintain our high standards. We hope to see you again soon!
",
"replyDate": "2026-05-24T19:41:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "19e6cf25-6707-4152-8059-bf4b7a78986b",
"author": "Edith Sanchez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXsdXNoaDv6meL1RGZL_rfWhMutqeXgqZV6p1QBxRmPkhm5EwPFfw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great service Casey was great",
"date": "2026-04-23T22:04:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Edith,
Thank you for your wonderful review! We're thrilled to hear that Casey provided you with great service. Your feedback helps us continue delivering exceptional experiences.
Looking forward to welcoming you back soon!
",
"replyDate": "2026-04-24T19:41:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a99bef51-ec9e-4161-9105-4899903669ae",
"author": "Jin Jung",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFR543IDDVjzO7q1yiQzXSqgyY1QSWqD3oZmII_8lKhVuCeQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey helped me with kind work. Thank you!",
"date": "2026-04-22T21:34:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jin,
Thank you for sharing your wonderful experience with Casey. We're delighted to hear that you received kind assistance. Your feedback inspires us to continue delivering exceptional service.
Looking forward to welcoming you again!
",
"replyDate": "2026-04-24T19:41:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d20ba848-af56-42a5-8633-536d5b8c2f72",
"author": "Omesia Gipson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIgoQmg3IhNDCfDkudIr9_trCD4QGfsyrO2rkR2V_U40A69-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey at Mimi Mall did a good job on me a staroge unit and I like her so much thank you my friend",
"date": "2026-04-08T19:42:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Omesia,
Thank you for your kind words. We're delighted to hear that you had a positive experience setting up your storage unit. Your feedback encourages us to continue providing excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-04-24T19:41:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "95ef726a-92d7-45e3-be81-496fd1d37e3e",
"author": "Gary Newman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdw6FRoxIUZUUi1SMAsfPjuhaiW8byRBpVynAmXxH_S3KDdA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was very helpful today",
"date": "2026-04-02T19:38:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Gary,
Thank you for your kind words about Casey. We're thrilled to hear that he was able to assist you effectively today. Your feedback helps us ensure excellent service for all our guests. We look forward to welcoming you back soon!
",
"replyDate": "2026-04-24T19:41:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "105a6d76-9374-4aee-a8c6-ad48be7c8432",
"author": "David",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKeSel12mplsVTG6ED0rPSH8y8zQt6duWprQ9nN9mtQGpwpxg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good service Casey was the best.",
"date": "2026-03-24T16:09:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello David,
Thank you for sharing your positive experience with us! We're delighted to hear that Casey provided you with exceptional service. Your feedback is invaluable to us as we continually strive to deliver the best experience possible. We look forward to welcoming you back soon.
",
"replyDate": "2026-04-24T19:41:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f61c4c7-2157-4b20-96c2-80a3ea99e98c",
"author": "Jasmine Wahner",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXlVsldD_d8I9L5z-WymClZBeqw7mMiBe8lXpw5P4ULK6BMS4BVBw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Casey is great help!",
"date": "2026-03-23T21:08:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jasmine,
Thank you for your wonderful feedback! We're delighted to hear that Casey was able to assist you effectively. Your kind words encourage us to continue delivering exceptional service. We look forward to seeing you again soon!
",
"replyDate": "2026-04-24T19:41:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a03f4e4c-08bc-4635-a9dc-8a714cdb75cf",
"author": "Cassandra Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWO6CyH4c6kf5yD2q7Dq46yGVg8A5zme0Mm1s6ZrNdAkdSS1XuT8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey help me with getting a unit with a breeze she made the process super easy and it very quick 10 out of 10",
"date": "2026-03-20T17:29:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cassandra,
Thank you for sharing your wonderful experience with us! We are thrilled that Casey made securing a unit straightforward and efficient for you. Your feedback is invaluable to us, and we look forward to welcoming you again soon.
",
"replyDate": "2026-03-24T19:41:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "c9fc2d56-7a3c-4de3-a8ae-3fdbff660c51",
"author": "Joe Spangler",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLPXJhS-FL5fiSePbIqLxof8Fk2kjtlzPQlIM2VjT787KbflQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I recently had business with Mini Mall Storage. I would like to say they were professional, courteous and very helpful. Casey was the one who helped and she was knowledgeable and informative. Thank you all.",
"date": "2026-03-03T19:35:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Joe,
Thank you for sharing your wonderful experience with Mini Mall Storage. We're thrilled to hear that Casey provided you with professional and helpful service. Your feedback is invaluable to us and helps us continue to deliver excellent service.
We look forward to serving you again in the future!
",
"replyDate": "2026-03-24T19:41:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "60f450f7-e3bf-440f-8fd4-f1907602c5d3",
"author": "King_Repa2k21 H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXSNYFf1txzXt767UCzUKd59r_jIDQSRan_cFHnGRDIxTxwS3XK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Caissi Good service, I'm glad they have someone like that, thank you",
"date": "2026-02-27T22:51:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words about the excellent service you received at Mini Mall Storage in Nacogdoches! We are fortunate to have team members who make a positive impact. Your feedback is invaluable to us, and we look forward to welcoming you back.
",
"replyDate": "2026-03-24T19:41:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a794e818-cde7-40f8-b6a5-3c16deb2161f",
"author": "Lissa S W",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKe3qgR7GW6D0cnt1h7trTsElHDpACobwS3zpdC7zg4AVB46feO=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2026-02-12T08:12:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for the positive rating! We're glad you had a good experience and appreciate your support. We look forward to welcoming you back soon.
",
"replyDate": "2026-02-24T19:41:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98ed0a24-0546-4bb7-b795-4479c407a18f",
"author": "Cody Kinney",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLtF7B41W9jxe6bWyg-Sd8XusOBGrb5nxck8oBEzGjgCc9rQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great facility and staff! Casey is very helpful with anything that may come up!",
"date": "2026-01-21T23:25:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cody,
Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with our storage facility and staff, and that Casey was able to assist you effectively. Your comments motivate us to continue providing excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2026-01-24T19:41:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "877a2aca-3f0d-4481-93d3-d5e53745f2e2",
"author": "Amikia S",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIJ4eNaKCPyQ2sW93SfU4s8ojzGKjl0IRzfJRhoWUZV9nSgyA=s64-c-rp-mo-br100",
"rating": 4,
"text": "Mrs Kasey is very good if she can help you she will I would recommend",
"date": "2025-12-30T21:09:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Amikia,
Thank you for your kind words about Mrs. Kasey. We're thrilled to hear that she has been helpful to you. Your recommendation means a lot to us and helps us continue to provide excellent service. We look forward to welcoming you back soon!
Best regards.
Mini Mall Storage - Nacogdoches
",
"replyDate": "2026-01-24T19:41:38.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "14f27cba-cf1a-49b9-bfe5-95eede97d981",
"author": "Heather Kroell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLV4AagfrY34fdnrpO_64OBTRsh3qP_ceFjHUw0K-kMoTMrosY=s64-c-rp-mo-br100",
"rating": 5,
"text": "The process with Mini Mall Storage was incredibly seamless. Casey, at the office, was always communicative, kind, and just happy to help in whatever way she could. She called first thing the following morning of me emptying my storage unit, and she spoke with me about my circumstances with compassion. She closed out my account with no issue and well wishes. It's always the places you least expect to have a kind, friendly connection that it means the most. Highly recommend :)",
"date": "2025-12-22T14:17:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Heather,
Thank you for your wonderful feedback about your experience with Mini Mall Storage! We are thrilled to hear that Casey provided exceptional service and was able to assist you with such kindness and efficiency. Your recommendation means a lot to us, and we are grateful for your kind words. We look forward to welcoming you back anytime!
",
"replyDate": "2025-12-24T19:41:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f5976c1b-2af1-4e02-979d-3b05ab91238b",
"author": "Hyde Virtual Agency",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWCNi9tRElvt-fg5MIUnw7LSBriZBMjTPLNfaDMxgi1Ip8EqUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience with Mini Mall Storage and the car wash. The property is clean, secure, and well maintained. The storage units are easy to access, and the car wash is always in good working order.\n\nThe manager, Clint Hyde, does an excellent job managing the facility. His professionalism and attention to detail really show. I would definitely recommend Mini Mall Storage and Car Wash to anyone looking for a reliable and well-run location.",
"date": "2025-12-18T15:32:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your wonderful experience with Mini Mall Storage and Car Wash. We are thrilled to hear that you found the property clean, secure, and well-maintained, and appreciate your kind words about Clint. Your feedback is invaluable in helping us continue to provide excellent service. We look forward to welcoming you back soon.
",
"replyDate": "2025-12-24T19:41:38.000Z",
"tags": [
"cleanliness",
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "4fcf9b6e-422c-4b3f-87ad-c5a4872f4bb6",
"author": "Coach Brandon Taylor",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUzYSH0_Wn470AuZo0_9Tu0jxN5cLbrUSfwwmyniTMl-RTFdQC8=s64-c-rp-mo-br100",
"rating": 5,
"text": "Spoke with Ms. Casey about a unit, and her professionalism and service was excellent. She made the process very quick and easy. She was very friendly, and helpful and explained everything in detail.",
"date": "2025-12-13T19:40:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Brandon,
Thank you for your wonderful review! We're delighted to hear that Ms. Casey provided excellent professionalism and service, and that she made the process quick and easy for you. Your feedback is invaluable in helping us maintain high standards. We look forward to welcoming you back in the future!
",
"replyDate": "2025-12-24T19:41:38.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ac618c8f-56b6-4b1a-8791-4fb038a0b0b8",
"author": "Clifton McDaniel",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXa45GoBxbQnWeI8CqS7sg4-bjiLbgoPtVe2Jb6U5sDMb-6YNP09g=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Kacey helped out",
"date": "2025-12-12T15:31:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Clifton,
Thank you for your kind words about Kacey's assistance. We are thrilled to hear that she made a positive impact during your experience with us. Your feedback is invaluable as we continue to improve our service. We look forward to welcoming you back soon!
",
"replyDate": "2025-12-24T19:41:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9da40315-bfb1-494a-bcc3-00cb107a07d2",
"author": "Ronnie Householder",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJwpvAjumKbd9kCttcUPAvZHPXInSM4g_FT6lvOGFWro0P7Nw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Always a great experience when dealing with Casey. Very professional and courteous.",
"date": "2025-12-10T11:15:19.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ronnie,
Thank you for your kind words! We're delighted to hear that you consistently have a great experience with our professional and courteous team. Your feedback is invaluable in maintaining high service standards, and we look forward to serving you again soon.
",
"replyDate": "2025-12-24T19:41:43.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "ead5ba2b-7a2b-418b-b2d5-61e6c4bc12b3",
"author": "Mike H",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLH1IhAnTbFLiC8DCvtfK5UabQN8guGQHdkw_fvs_Zy_oMwtQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had an outstanding experience with Casey at Nacogdoches Mini Storage. I was dealing with a family member’s unit that had gone into auction status, and Casey truly went above and beyond to help me get everything back on track. She showed genuine empathy for my situation, took the time to explain my options, and made what could have been a very stressful process feel manageable and straightforward. Her professionalism, understanding, and willingness to help made a huge difference. I’m extremely grateful for her assistance and highly recommend working with her.",
"date": "2025-12-05T16:05:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mike,
Thank you for sharing your outstanding experience with Casey at Nacogdoches Mini Mall Storage. We're thrilled to hear how her professionalism and empathy made such a significant difference during a challenging time. Your feedback helps us continue to provide exceptional service, and we look forward to assisting you again in the future.
",
"replyDate": "2025-12-24T19:41:43.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "4dd3bf5f-07f6-4ac2-ba84-7c62a1f1c432",
"author": "John Dutch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU6mRB2H3oPvq4-M9wg1hxC-QP1DI8WTr4TkWeLQ9w1D70IDt-O=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Casey was super helpful! She helped me select the perfect unit that I needed for my storage requirements.",
"date": "2025-11-25T21:47:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello John,
Thank you for your wonderful review! We're thrilled to hear that Casey was able to assist you in finding the perfect storage unit for your needs. Your feedback is invaluable in helping us enhance our service.
We look forward to serving you again in the future!
",
"replyDate": "2025-12-24T19:41:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "aab185ae-13d5-479c-a655-9c1d2e9e0f33",
"author": "Jon H",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVGX66koPxtP9Yw2cWgE5eFyUW4xCsteWp0Pyz-D3VKlCuS1LLy=s64-c-rp-mo-br100",
"rating": 4,
"text": "Although upon arrival I was not satisfied with management at all after speaking with Casey I realized that a mistake had been made on my behalf and that billing had gotten out of control because of something I had done Casey went above and beyond the call of duty 2 explain that and when I left that facility after speaking with her I was a better informed client and I appreciate all the hard work that she puts in",
"date": "2025-11-10T20:27:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jon,
Thank you for sharing your experience with us. We're pleased to hear that Casey was able to assist you and clarify the billing situation, enhancing your understanding and satisfaction. Your feedback is invaluable in helping us improve our services. We look forward to welcoming you back in the future!
",
"replyDate": "2025-11-24T19:41:43.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "45f05e2f-8ce6-4763-8d97-c076c2da1480",
"author": "Cookie Trey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjU7yfhxjQn-U4RipShlv_8cwWdlYpeqd9wSzpaxYN1lKbMo0xPL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great people",
"date": "2025-10-31T21:52:17.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your wonderful review! We’re delighted to hear that you enjoyed the company of our team. Your kind words truly motivate us to maintain our high standards. We look forward to welcoming you back soon!
",
"replyDate": "2025-11-24T19:41:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7baab29c-5b3c-4565-8ac7-4b8e963c9757",
"author": "Charles",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWeo9icCMBAxLlltasAJ3vLShWSZSmZ27p9VvGtBlDA7NUbB3zqnA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey is Very nice and helpful!",
"date": "2025-10-31T14:53:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Charles,
Thank you for sharing your positive experience! We're thrilled to hear that Casey was able to assist you during your visit. Your feedback is valuable to us as we strive to maintain excellent service. We look forward to welcoming you back soon.
",
"replyDate": "2025-11-24T19:41:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ed126ab8-4966-458d-9908-c01abfc9954f",
"author": "mickey beasley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJe68G6ARwwDXl-n2JuliDIvhtyzieadhHo5V2ui5ZpVVBgyw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was exceptionally nice and professional thank you for your help.",
"date": "2025-10-27T18:12:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Mickey,
Thank you for your kind words! Your feedback encourages us to continue providing excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-11-24T19:41:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "d7f6ea07-9b47-473b-a41d-6d4ea67fb4d6",
"author": "Bobby Alderman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLqzoPP648O89Vc3r1X5HJgL1KFqqPoqZ_SymQ7YaWkHEh0Tg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey is always so nice and helpful and takes good care of me every time i come in to pay.",
"date": "2025-10-27T16:04:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Bobby,
Thank you for your wonderful review. We're thrilled to hear that Casey consistently provides you with such friendly and attentive service. Your feedback is invaluable in helping us maintain high standards.
We look forward to your next visit!
",
"replyDate": "2025-11-24T19:41:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9d8a501f-ec7a-4597-a3a6-af965aed29b2",
"author": "Latrese Bell (Prana Chi)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZHDOtM6L7FwMzvGCE8XnUZmcii8LVE42ip8GuA6PzTN5lsOLodw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Ms.Casey is the best! The facility is clean, great customer is exceptional! Great personality, very helpful and informative, prices are as stated....just all around 5 stars!",
"date": "2025-10-25T22:37:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Latrese,
Thank you for sharing such a glowing review! We're delighted to hear that Ms. Casey's exceptional service and our clean facility left a positive impression on you. Your feedback is invaluable in helping us continue to provide top-notch service. We look forward to seeing you again soon!
",
"replyDate": "2025-11-24T19:41:43.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "0ec43532-6b00-430b-acec-0617bd85b12e",
"author": "Sandi Hopson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ3LuUqlj3q_qO8xGtr_71VNly2iKSBwtToie3s7YLPKU8aAA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey is so helpful, polite, and cheerful. Great asset to a business.\nAnd the facility has been updated with paint and cleanliness. And yes, I would recommend working with her on your needs.",
"date": "2025-10-24T19:21:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sandi,
Thank you for sharing your positive experience! We're thrilled to hear that Casey's helpfulness and the updated environment made such a great impression. Your recommendation is truly valued and encourages us to continue enhancing our service.
We look forward to welcoming you back!
",
"replyDate": "2025-11-24T19:41:43.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "d1449a24-f777-480c-aba7-8fb418a6ec0a",
"author": "Kipper Miller",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWH6YSSRZoi3qy465G_SpTLIBCZlv75htho9VjDwrqBER508ear=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was very helpful and my overall experience was great.",
"date": "2025-10-15T16:43:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kipper,
Thank you for your kind words about your recent experience. We are delighted to hear that Casey was able to assist you effectively and that you had a great experience with us. Your feedback is invaluable, and we look forward to welcoming you back soon!
",
"replyDate": "2025-10-24T19:41:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2cef1deb-d076-4390-a234-ffa7d388bc5b",
"author": "Cyndy Burdette",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_FSmF1BmfZ_z6ppUSP_YtmyVHtg42oiPdT8j7ZP7UJLmL4tVc=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-10-06T20:20:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-10-24T19:41:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "158235b8-cb9d-4e03-8075-638a500844ac",
"author": "Lauren (MamaPossum)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUh3cbqPOSB9habS5kfkAmYLzTYRjDxQQFo2PWMLxfPyaex2AsT=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Casey was extremely helpful today. She solved all my issues and is helping me get my storage needs handled.\nThanks!",
"date": "2025-09-29T20:13:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lauren,
Thank you for your wonderful feedback! We're thrilled to hear that Casey was able to assist you effectively with your storage needs. Your comments motivate us to continue delivering excellent service. We look forward to serving you again soon.
",
"replyDate": "2025-10-24T19:41:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b95ba936-4f62-4b28-a7c2-80c812c1acca",
"author": "Derek Bible",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWxrVa5GbUUym5Pbv1XgmYOQgSibZqhTl_oH9Qeyr3zloi04hF4=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Great secure place when the gate works. Been here for years and never been broken into. Managment and staff are easy to work with.",
"date": "2025-09-29T20:12:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Derek,
Thank you for your kind words and for being a loyal tenant for years. We are grateful for your trust and are glad to hear that our management and staff have made your experience positive. We appreciate your feedback regarding the gate, as it helps us enhance our services. We look forward to seeing you again soon!
",
"replyDate": "2025-10-24T19:41:43.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "3e673fa1-c493-4c99-a6b5-e9c17606b8ca",
"author": "Kiara Kilama",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJeSJYGlV8EIEav5reh_JhRLechivsJ_D2GK3SArJLme75bSw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey helped me out today , and was very helpful with everything I needed, very much well respectful :)",
"date": "2025-09-18T22:05:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kiara,
Thank you for your wonderful feedback! I'm thrilled to hear that Casey was so helpful and respectful during your visit. Your kind words motivate us to continue providing excellent service.
We look forward to welcoming you back soon!
",
"replyDate": "2025-09-24T19:41:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eff43057-9511-4cc1-a944-fa794db60672",
"author": "Dena Rainwater",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKViuY6id3Sd9mH8Zq4KlKrT9psxvNPORrhkiax1G47yfBJPQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was pleasant and helpful over the phone and same in person. She was friendly and efficient.",
"date": "2025-09-18T21:37:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dena,
Thank you for your wonderful feedback about Casey's service. We're thrilled to hear that you found her both pleasant and efficient, both over the phone and in person. Your positive experience is vital to us as it encourages wonderful customer interactions.
We look forward to welcoming you again soon!
",
"replyDate": "2025-09-24T19:41:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "b3adcfa3-d91d-40a3-bb0b-c1e13e002b65",
"author": "Rob J",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKyJqqGHH18v36p0BRWCAIK6GzqxRt3nbArsvi03q7ilEROeA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love the patience, very polite actually treat you like a person I love Casey",
"date": "2025-09-12T23:03:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Rob,
Thank you for your wonderful feedback. We're thrilled to hear that you appreciated our team's patience and politeness during your visit. Your positive experience with Casey is exactly what we strive for, and your feedback encourages us to keep up the good work.
Looking forward to welcoming you back soon!
",
"replyDate": "2025-09-24T19:41:43.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3cd60196-017e-436b-baae-10c3ad09e4e7",
"author": "Toni Miranda Tallant",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI0Lg54ZX6EAiV8G2V00MDCYWc2cHd4nEOCSRwIiAqc05tP1A=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey has made the move-in process very easy. My unit needs some work. The roll-up door is bent at the bottom and makes raising it difficult and the lights do not work inside yet. I’ve reported these things to Casey and I have full faith she will get them taken care of in a timely manner. She is really a God send when it comes to storage leasing.",
"date": "2025-09-12T13:30:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Toni,
Thank you for sharing your experience with us. We are pleased to hear that Casey was able to make your move-in process easy and appreciate your patience regarding any unit issues. Rest assured, your feedback helps us to address and improve these matters promptly. We look forward to resolving them for you soon and ensuring you have a great stay with us.
",
"replyDate": "2025-09-24T19:41:43.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "69bc2512-532d-4b68-9319-828097985830",
"author": "regina Hancock",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK9_loVg5UkNf5gmFdT4J0zHJrPcAR7dr_3w-M4FTXsC7OlLA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kacie was very helpful and she was so nice.",
"date": "2025-09-10T21:34:44.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Regina,
Thank you so much for your wonderful review! Your feedback encourages us to keep providing excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-24T19:41:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8651dd3a-9d88-4d72-a43c-5143f28279ac",
"author": "Maggie Patterson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJXHkESgXR2xR_gDkSyl39_dBzdCy8vmCHu6Z3YK8694WOIQg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I have been at this unit through multiple owners. Very happy with the current management. They seem to stay on top of documentation, which I appreciate and always friendly. Very much enjoy working with Casey, always polite and respectful!",
"date": "2025-09-04T18:01:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Good afternoon Maggie,
Thank you for your kind words. It's wonderful to know that working with our team has been a positive experience for you. Your feedback is invaluable in helping us continue to provide excellent service. We look forward to serving you in the future!
",
"replyDate": "2025-09-24T19:41:52.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "7f8d4d1e-a92c-4743-9517-af1037cc84a2",
"author": "Mark Chamberlain",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVCeizguw92s46jDl4fL3AsYA1t4rjVJFOv6yi5N3hggPcC7J6_=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kacie was very professional and explained everything in a way i could understand . i give her the highest rating can . mark chamberlain",
"date": "2025-08-30T13:51:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Mark, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!",
"replyDate": "2025-09-24T19:41:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "bd2d8a48-5fcc-48c5-b0e9-2db032e3b0fa",
"author": "Esteban Acosta",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXY4ChIL6X-Za7aUYye22G_4oJ1Z_Am39PfYM9bqIfQVeJOYCk=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was very helpful when signing up for a unit, made everything very clear and easy to understand. Great customer service!",
"date": "2025-08-28T15:34:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Esteban,
Thank you for your wonderful feedback! Your kind words about our customer service mean a lot to us. We look forward to welcoming you back!
",
"replyDate": "2025-09-24T19:41:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6f936429-dedf-4825-aaf6-f911a7fa1f01",
"author": "Evyson Goora",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXOCs0Yzl5fSqzdHcOlHXTuMUFh7KQdxO6r7p6O-HfP3BxPNLIU=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Casey is a star and really helpful. Thank you",
"date": "2025-08-27T21:02:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Evyson,
Thank you for your wonderful feedback! We're thrilled to hear that Casey was helpful and made such a positive impact on your experience. Your feedback is greatly appreciated and helps us continue to provide excellent service. We look forward to welcoming you back soon!
",
"replyDate": "2025-09-24T19:41:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ea04c0fc-a316-4326-ac23-cf5ac70b0b75",
"author": "Kayla Sneed",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNTvDc8OGznS7CRaBMV-xy55cJoK3X46QBW6OvOhFj5Dm5fw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Honestly, I had a wonderful experience with the mini storage mall in Nacogdoches, Casey and Clint were helpful, professional and just made the experience so much better. I highly recommend them! You're wonderful please keep up the great work!",
"date": "2025-08-26T21:27:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kayla,
Thank you for your wonderful feedback! We're thrilled to hear that our team provided such helpful and professional service. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!
",
"replyDate": "2025-09-24T19:41:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6aa0bf77-fdd7-421e-ade2-c1d44f9b6d5e",
"author": "Roni Nettles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJjFK1KlLUx0b2fANgZeOMOkkgwX4INzf0Ej1B140yThTr_Eg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-08-26T19:33:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello, thank you so much for your perfect 5-star rating! We're thrilled to know you had a great experience. Your support is greatly appreciated. If there's anything else we can do for you, please let us
know!",
"replyDate": "2025-09-24T19:41:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "571450d7-8144-4369-beb1-5769d7e876bf",
"author": "Meika Love",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLUQMHuC0lUrWjFM8X0tcDMnpzlJFaDbfJmbgHsob8utWTFaA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They are amazing! Everyone is very helpful and communicates thoroughly. Clint is a life saver!",
"date": "2025-08-22T21:46:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Meika, thank you for posting your positive review. Our team here at Mini Mall Storage is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon!",
"replyDate": "2025-09-24T19:41:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8efe572b-0eb6-46cc-a721-f2a7fc8f0a1a",
"author": "Stephanie Drummond",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQPGhkO8LpH0uzvm9jCG6qFQbo6NeChpwRccIPNVmph_0w_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very professional and helpful! Casey was amazing",
"date": "2025-08-08T20:40:34.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Stephanie,
Thank you so much for your wonderful review! We appreciate your kind words and look forward to serving you again in the future! Best regards.",
"replyDate": "2025-08-24T19:41:52.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "67787eed-4097-4f09-bf17-224e256ab67a",
"author": "Alex Garcia",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjURmhpDF_BoWOHpeikQDHFDoUInhUwGBYEWE_KslL-4TokauyP-eQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-08-06T22:11:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Alex,
Thank you for taking the time to leave a 5-star rating! We're thrilled to hear that you had a positive experience. Your support means a lot to us, and we hope to continue exceeding your expectations in the future. Best regards!",
"replyDate": "2025-08-24T19:41:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fec8160f-a769-4965-9354-d2d17b4b9196",
"author": "Destinee Simmons",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL6j-JYh1oFkFHXkVU_jJVVCnqktfg6kBUl1W1mWgJi7W_yfA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kassie was golden and got me in and out quick. Love the service.",
"date": "2025-08-06T19:33:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Destinee,
Thank you so much for sharing your experience with us! We're thrilled to hear that Kassie provided you with such efficient and excellent service. Your kind words and perfect rating mean a lot to us. We look forward to serving you again soon!Best regards.",
"replyDate": "2025-08-24T19:41:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7f7497c6-4a12-4f1d-9734-f93c189bebd6",
"author": "Jaidah Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK5yVpD-rznim2Kor4HED_B4WhMpjNaeKNuic8dWpXEaFXZUQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs Kacey was great at her Job",
"date": "2025-08-04T21:42:04.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jaidah,
Thank you for your wonderful feedback! Your kind words are truly appreciated, and we're glad to know you had a great experience. If there's anything more we can do for you, please let us know! Best regards.",
"replyDate": "2025-08-24T19:41:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "022847af-0691-4f22-9ba9-cacdbb524e44",
"author": "Chantal Bryant",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVFRbXvBbhwo9vzV0vYmKbwCtFUYia9dSnttY9rOVNvqo1yETv5kw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "I can’t think Candace enough for everything she has done, including her supervisor for helping me in my time of need. I am under a lot of pressure and a lot of stress and they made my life much easier than what I expected. They gave out such excellent customer service and a helping hand. I am so happy in my decision and picking this company to destroy my precious things. I recommend this place to anyone.",
"date": "2025-07-29T17:02:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Chantal,
Thank you so much for your wonderful review! We are thrilled to hear that our team was able to provide you with the support you needed during a stressful time. It's fantastic to know that their excellent customer service made a positive impact on your experience. We truly appreciate your recommendation and are delighted that you chose our company. If there's anything more we can do for you, please feel free to let us know. Best regards!",
"replyDate": "2025-08-24T19:41:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "95e67a15-4189-4d5f-a4b2-486ba7516524",
"author": "Sherron Woolf (BRInc LLC)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUKQE2Y9oN_XGnBhaLdjhsIkkbA80fKhvkHxK48cdt2vyxw03OFTw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "",
"date": "2025-07-28T23:47:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Sherron,
Thank you so much for the 5-star rating! We truly appreciate your positive feedback and are delighted to know that you had a great experience. If you have any more feedback or need assistance in the future, feel free to reach out. We look forward to serving you again!",
"replyDate": "2025-08-24T19:41:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d0b68abb-2a54-4300-a1fa-aaa7b5985d39",
"author": "Susan Moore",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLH8sAT_yuFiB1ONXuySFLTAF4uoEDTdpMXmen52S1ObLxyGQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Staff was very helpful. Casie helped me find the perfect size unit for our storage needs. Grounds are always clean.",
"date": "2025-07-25T19:41:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Susan,
Thank you so much for your wonderful review! We're thrilled to hear that our team was able to assist you in finding the perfect storage unit for your needs. It's great to know that you found our staff helpful and our grounds clean. We truly appreciate your feedback and look forward to continuing to provide you with excellent service.",
"replyDate": "2025-08-24T19:41:52.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "618d2f91-b012-4caf-b1ac-d7cf5833ce37",
"author": "Janet Cranford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW4AN_S_tW10HeEo3fsLxzXSlekuxP5nkzTFD7SDp6MZyDHo4De=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey is so amazing. I had a few questions, well maybe more than a few so I went by and she was so sweet, gracious and really helpful while smiling the whole time. I really appreciate someone who seems to go the extra mile to show common courtesy. She had looked into any situation that I was inquiring about. She deserves a raise!",
"date": "2025-07-25T18:42:18.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Janet,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Casey. It's fantastic to know that she was able to assist you with all your questions. We truly appreciate your recognition of her efforts and dedication. Your kind words will surely be passed along to her. Thank you once again for your feedback and support!",
"replyDate": "2025-08-24T19:41:52.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "ea8e73d2-4511-4629-b9cb-20acaaef3047",
"author": "Jesse Hickman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdOZejIEN1KNVnUugu-kE_e1P6SHJFBOO40QQuul0Of8hCcQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I am a happy customer, I was helped with renting a unit by Casey, who made the process smooth and hassle free. I was set up quickly with what I needed thanks to her efficient customer service.",
"date": "2025-07-25T16:25:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Jesse, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:41:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f54eba39-4ef1-4d07-b058-40d841cb79b2",
"author": "TaNisha Wilkerson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLkBI3qUE71wfbRK40tRPGYumxALZMU3szK8PjyxF0uY6ewuw=s64-c-rp-mo-br100",
"rating": 5,
"text": "We had a great experience with mini mall storage in Nacogdoches. It was a last minute decision to get a storage unit. We walked in and were taken care of promptly. They were excellent to work with.",
"date": "2025-07-25T14:08:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello TaNisha,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that our team in Nacogdoches was able to assist you promptly and make your last-minute decision a smooth process. It's great to know that you found our service excellent. We appreciate your kind words and look forward to serving you again in the future!",
"replyDate": "2025-08-24T19:41:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "292bd8eb-5e2f-4382-b288-a38413af06fc",
"author": "kimberly fuentes",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUQ7xFFkcb-1ivL4cgKns2NND0Uz44AvoL8uvRVpiRXFatEcZzq=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs. Casey has been a delight to work with, she is so patient and eager to make sure my needs are met. Definitely 10/10 customer service.",
"date": "2025-07-24T22:19:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kimberly,
Thank you so much for your kind words! Your satisfaction is our top priority, and it's wonderful to know that she has been patient and attentive to your needs. We appreciate your feedback and are delighted to have earned your 10/10 rating. Best regards!",
"replyDate": "2025-08-24T19:41:52.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f284a3e8-7d07-41d8-9587-6f2b251153d8",
"author": "Adam “DOC” Brandon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKk5ZRoN6grUtGrnqFAXB5fjid4jhM3MHd8fVnypMEUQEDpbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was super helpful setting us up with a unit last minute as we were moving my son out of his apartment to head to boot camp. The Facility is clean and affordable. Recommend stopping by and talking to her if you need storage.",
"date": "2025-07-24T22:01:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Adam,
Thank you for your wonderful review! It's great to know that you found our facility clean and affordable. Your recommendation means a lot to us, and we're glad Casey could make the process smooth for you. If you ever need storage again, we'd be more than happy to help. ",
"replyDate": "2025-08-24T19:41:52.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "483abe14-d529-4d66-a49e-9e20e9245c79",
"author": "Kiersten McCloud",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUj-O_7cdKt8_x__QT2DaBPb6WfTMRRCqSoikxC4XqtFJTdBrc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was very helpful with finding me the perfect storage unit and all my fit stuff fit in there just right! Highly recommend Casey and she will always get back with you on any questions or concerns you have!!",
"date": "2025-07-24T16:34:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kiersten,
Thank you so much for your wonderful review! We're thrilled to hear that Casey was able to assist you in finding the perfect storage unit. We truly appreciate your recommendation and are delighted to have been able to help. If you need anything else, don't hesitate to reach out!",
"replyDate": "2025-07-24T19:41:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "37029460-5bbc-421d-9be5-47a2cac7be5b",
"author": "J'Nya Brewer",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIQEVwtCF5oRRD6jotn5rLOgZnKLCejLZmfc5UJIPz6OUTcjtRY=s64-c-rp-mo-br100",
"rating": 5,
"text": "I love this storage unit! Great customer service and staff! Especially Casey in the office!",
"date": "2025-07-23T20:02:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello J'Nya,
Thank you so much for your wonderful review! We appreciate your kind words and look forward to continuing to provide you with excellent service. Best regards!",
"replyDate": "2025-07-24T19:41:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "81e2f8a2-f49d-4ab5-8cf5-7ef0a32c19ba",
"author": "Jaime Contreras",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXs7h0BoEK7BaAICZ7ofzPQyBduyzUqqtY-CvBAZ_xBikOyvyOCAg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed a storage last minute and Casey\nwas very helpful. She went above and beyond to provide me information and service. Thank you!",
"date": "2025-07-23T19:54:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jaime, thank you for your wonderful review! We're thrilled to hear that Casey was able to assist you so effectively, going above and beyond to meet your needs. It's great to know she provided you with the information and service you required. We appreciate your feedback and look forward to serving you again in the future!",
"replyDate": "2025-07-24T19:41:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "63c95d77-2746-4620-a191-108190c969a4",
"author": "Johnny Wilson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI_0V_hjCOeeA2nauohRmMuEoifMZ6EowLD14OLuiQX4BylyA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was so helpful when choosing a storage unit!",
"date": "2025-07-23T19:33:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Johnny, thank you for your wonderful review! We're thrilled to hear that Casey was able to assist you effectively in choosing a storage unit. We appreciate your kind words and look forward to serving you again in the future!",
"replyDate": "2025-07-24T19:41:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "ee9bfb5b-d467-43f0-9ad9-ac99057344ec",
"author": "Jessica Danelle Ratcliff",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUrzwFGwsmdZOVjhi_pDJOxslGiV5k8YjsEMhLUj5G5yrh3Jbc=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey is amazing! She’s always so polite and cheerful. She goes over every detail so I always have a clear understanding. i just get nothing but good, trusting vibes from her as well as the entire place of business. Definitely I recommend there services to anyone i. The area needing storage space! They’re great❤️",
"date": "2025-07-23T18:33:15.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your review, Jessica! We're thrilled to hear that our team was able to assist you. It's great to know that the efficiency and dedication made your experience a positive one. We truly appreciate your kind words and the time you took to share your experience. Thank you again for your feedback! ",
"replyDate": "2025-07-24T19:41:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "eaa2e59f-a927-4ffc-abbb-6a0b5168970e",
"author": "Jason D",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUPjHZl8rCIVnORcjyS4utv3H9Dn83r-ULGenbA0jXtQ2ZDCYQS=s64-c-rp-mo-br100",
"rating": 5,
"text": "I had a fantastic experience with Mini Mall Storage of Nacogdoches! The staff was incredibly helpful, especially when it came to setting up my auto pay. They walked me through the process step-by-step, ensuring everything was working smoothly, and their patience made it stress-free. Accessing my unit is a breeze—the facility is well-organized, secure, and easy to navigate, even at odd hours. I highly recommend Mini Mall Storage for their excellent customer service and convenient access!",
"date": "2025-07-23T17:53:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jason,
Thank you for sharing your wonderful experience with Mini Mall Storage! We're thrilled to hear that our staff was able to assist you effectively. It's great to know that their patience and guidance made the process stress-free for you. Your recommendation means a lot to us, and we appreciate your kind words. ",
"replyDate": "2025-07-24T19:41:56.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "59bfc825-c9e8-4b01-bb84-21733ec00cf6",
"author": "Cynthia Holmes",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJJZImQkYG0Ni8fg0tjCbNy5ISvjHDmAdNppYO5jWBwHqho_w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great customer service! Mrs. Casey is so amazing with the customers.",
"date": "2025-07-23T16:40:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Cynthia,
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service, and we'll be sure to pass your kind words along. We look forward to serving you again soon!",
"replyDate": "2025-07-24T19:41:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d92cce04-390a-4ea1-bade-a42621172975",
"author": "KingOneal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKWw_P_xkJqzCLrUPlAupnC0_iwUR3S6tRuwXG4HzcSJUqGmg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mrs Casey did a marvelous job by helping me get the storage unit",
"date": "2025-07-10T17:32:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your kind words! Your satisfaction is our top priority, and it's wonderful to know that she made a positive impact on your experience. If you need any further assistance, feel free to reach out.",
"replyDate": "2025-07-24T19:41:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "3f1c7bb5-f823-4a69-a4bd-fa014ba32014",
"author": "Joel Wagnon",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKStCLJTCuJl8aMekzM9997WHMSdaV1KWGRVqCm93u_DfmrHA=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Casey was awesome, super friendly and very helpful. She got me set up in under 10 minutes. Clean and large facilities with very good prices. Thanks again Casey.",
"date": "2025-07-08T22:28:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Joel, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-07-24T19:41:56.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "bd333f90-6491-4b6e-a235-ddf5c177a886",
"author": "Judy Bittar",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLVnCpet-8VYwC1rUjd4jHcIZNCWbdQCMvDw-FnRx8JeiQ4Fg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms. Kasey was absolutely wonderful. I had called around the area and no storage units were able to accept my furniture deliveries. She made the process smooth and provided me with a solution. Definitely recommend this location and speaking to Kasey!!!",
"date": "2025-07-08T14:27:49.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Judy, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! We're here for you anytime!",
"replyDate": "2025-07-24T19:41:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "29a3c116-ba33-4fe7-bafe-6bbd45e626ef",
"author": "Logan Ford",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVl-uKTBabeR6hJplqnVguPLRk0SglIDgN9-rj9XALNzpGFYYNw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey did a great job getting me my unit, overall was a fast process.",
"date": "2025-06-30T16:20:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for sharing your positive experience with us, Logan! We're thrilled to hear that Casey provided you with excellent service and that the process was quick and efficient. Your satisfaction is our top priority, and it's great to know we met your expectations. If you need anything else in the future, feel free to reach out. Best regards!",
"replyDate": "2025-07-24T19:41:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5165f970-0acb-47dc-a227-15e313bf8d06",
"author": "Ethan Johnson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIy0mDDvMrkv-p-aAoKfaoPRWhKeIwjfBBWMvAtfZxmkAGvsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was very helpful and informative. She helped me find the perfect place to store my items. Would recommend coming here.",
"date": "2025-06-28T16:38:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Ethan, thank you for your wonderful review! We're thrilled to hear that Casey was able to assist you effectively and help you find the perfect storage solution. Your recommendation means a lot to us, and we're delighted that you had such a positive experience. If you need anything else in the future, don't hesitate to reach out!",
"replyDate": "2025-07-24T19:41:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "576758d8-22ff-4abe-a27b-b08efdfe3d05",
"author": "Carson Routen",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVH7fVBzuMed8dQzpxX1aqt1DZn9txPFd81ZRy5Bt_UEHDDUiJ5=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was very helpful and very professional in helping set up a storage unit. She answered all my questions and was very helpful.",
"date": "2025-06-26T02:32:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Carson,
Thank you for your wonderful review! We're thrilled to hear that our team provided you with helpful and professional service while setting up your storage unit. It's great to know she could answer all your questions and assist you effectively. We appreciate your feedback and look forward to serving you again in the future!",
"replyDate": "2025-07-24T19:41:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "607b8361-6084-4330-a1a0-d5edb358b41f",
"author": "Jackie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXScCzm5at5mqH3Nh6e7t78Vk6ni-XwEWymUtXd52b2uWkaGpzS=s64-c-rp-mo-br100",
"rating": 5,
"text": "Highly recommended. Casey has an Awesome customer service and great personality. Stop in and see Casey and she will help you get the right size storage unit you need. Units are clean and the whole place is very well maintained.",
"date": "2025-06-25T19:12:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jackie, Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our team.. It's wonderful to know that you found our storage units clean and well-maintained. We truly appreciate your recommendation and look forward to serving you again in the future.",
"replyDate": "2025-07-24T19:41:56.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "531e68fc-e6e1-4a49-8616-5e0d3ac7ccf2",
"author": "Sparkle Lilly",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJSVMMu1Qd9dTtCyX6r51-6XffVBAadKyA9WfOaYZaAckHmkA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kacey was a huge help! She answered all of my questions clearly and patiently. Very friendly and professional throughout the entire experience. Really appreciated her support—highly recommend!",
"date": "2025-06-25T18:35:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you so much for your wonderful review! We're thrilled to hear that our team was able to assist you effectively and provide such a positive experience. We truly appreciate your recommendation and look forward to serving you again in the future!",
"replyDate": "2025-07-24T19:41:56.000Z",
"tags": [
"staff",
"access"
],
"sentiment": "positive"
},
{
"id": "a23b17e7-ebbc-4f26-8f75-f04eafcbf7c3",
"author": "Ethan Clark",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjQYn778VCaFNIjEUJgAtc0PD7Rg-E7qLDrnpRVAs3FeBV7sY=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kacey was the most of help for us moving in!! She was great and we couldn’t have done it without her, thank you Kacey!!! She explained everything perfectly and was the most of help.\n\nUpdated review, had to end up switching units to a larger one and Kaycee was the most of help!! Thank you for the easy and quick process!!",
"date": "2025-06-24T18:28:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear ethan, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:41:56.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e0b3e3e7-5b06-4718-a6f9-7389bf1f82d6",
"author": "jerry rod",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK93F1kAyemSJNnYJlHHNgfIAqKI6dzKwXc8R5s-6ORRFMANA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey , was very helpful and informative when I went to see her . If anyone needs a storage unit i highly recommend to go see Casey at mini mall storage Nacogdoches!",
"date": "2025-06-21T22:23:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Thank you for your review, Jerry! We're thrilled to hear that our team was able to assist you effectively and provide you with the information you needed. Your recommendation means a lot to us, and we're glad to know you had a positive experience at Mini Mall Storage Nacogdoches. If you ever need further assistance, don't hesitate to reach out. Have a great day!",
"replyDate": "2025-07-24T19:41:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2f1f98e3-aede-427b-bab5-4c58ebf8dbcb",
"author": "Sybil M",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI-nkzx2OPh9yhKFfwCQlonkcwfDKxv2YlFWXqGspkRbwXB9w=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was so polite and professional. I would suggest anyone to store your belongings at this location. The units are very clean and the property is gated with security cameras. I feel very safe and comfortable leaving my belongings here.",
"date": "2025-06-20T20:02:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "We're thrilled to hear that our team provided you with such a polite and professional experience, Sybil. It's great to know that you feel safe and comfortable storing your belongings with us, and we appreciate your recommendation. We take pride in maintaining clean units and a secure environment for our customers. If you ever need anything, we're here to help! ",
"replyDate": "2025-07-24T19:41:56.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "ad27248c-81bd-4c25-a68c-ec49695994d9",
"author": "SJ Johns",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKT27hTz53q0Wd63rSI-qMjsiYWvjZhKA414DVglbsBBpcXPg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Cheap great place to store",
"date": "2025-06-06T15:28:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello S, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:41:56.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "cd8b22ae-f202-436a-9cb9-cc9dfc37d31b",
"author": "Jeannie Cruze",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqvy98BH1S6_X5CdyONWKJinmBy3RZBSq72hKuyBF0cZ_qkw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey at the Nacogdoches location is always very helpful and courteous..Thanks Casey!!",
"date": "2025-06-03T20:53:45.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Jeannie, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. See you soon!",
"replyDate": "2025-06-24T19:41:56.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8d4e2cde-3717-47cc-b56b-b8d2b7b5011d",
"author": "Dailynn Corrigan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLHWH5pWrqECwKoH8BiJxTQiabnHrvHVcaBSQarn_MKOfGbjg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Got us a unit right a way!! Casey was extremely helpful and accommodating!!! Able to drop our U-Haul pods close to our unit!!! Will recommend to\nFriends and family”!",
"date": "2025-06-02T21:14:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Dailynn, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7a7e28db-4102-4019-8e76-1a46aefb7c6d",
"author": "Marcie Piro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX9p16xCk_tB2w7QmsQ7klpieZGiDYOyxr9Li_9IoQjaUfF1S-CXg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was very nice, understanding, informative, overall the best.",
"date": "2025-05-30T22:47:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Marcie, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "924d25d4-2ef7-46c0-8337-38d2c97cecec",
"author": "paige wright",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILB-05Ap5glr-1P_wVhqHC2AuHWfszSB1MDO-sM81r8JCw2zw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Casey is so sweet amazing customer service!!! Best prices in town!!",
"date": "2025-05-30T20:49:22.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear paige, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. Hope you visit us again soon!",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "ccafb7dc-3906-47ee-b830-efc09905e379",
"author": "Dink Peveto",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ9aEqpCQhbcHtLkxehczNlwOWn-8pgT7y-hemndgdn7n045g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was excellent with her costumer service with beautiful smile",
"date": "2025-05-30T19:35:27.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Dink, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "0e4dc89b-f7fd-4cde-a5f7-0b4307a10f89",
"author": "Kaitlyn Odom",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJq3I-MvcmqWrS0OuHOsAyJM-vEh4aVBYY7UzrTz-A3P1EYpw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Outstanding service! Kacey was so helpful and quick with the start up process. Highly recommend using this facility for all your storage needs!",
"date": "2025-05-29T22:40:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kaitlyn, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f392b620-a0a1-4933-b55a-26a624d98a1b",
"author": "Debbie Furra",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI7zjveyAiGqEgqUvIb7y7HZyCVb6b0xf3huHHixwtWESTLvQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was extremely helpful to me and my sister. We were trying desperately to find a good storage facility & saw great reviews for Casey & Clint. This is why we chose to come here first. Systems were down, but Casey was so sweet & apologetic through no fault of her own at all. We understand things happen! Lol. She showed us around to help us decide what we needed. I came back today a little rattled due to a life threatening emergency with a close loved one yesterday. My sister wanted to make sure we got a storage room today so I came by myself & again, Casey was very sweet & patient with me going over all the information making sure I understood everything. Yes, she could tell I'm still worried & upset, but kindness & patience means so much to my sister & myself. We'll recommend Casey & this facility to everyone we know. Sincerely, Debbie & Sherry.\n\"The Furra Sisters\" lol",
"date": "2025-05-22T16:29:12.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Debbie, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "dd3838e3-bd45-444a-839f-d963e54bd05c",
"author": "Kyle Corrigan",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKidQiAxTepZBr1F-A-N9BmIHwCyKpi3k49ToI4arjatVOFyQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was absolutely amazing great service and answered all our questions !!!",
"date": "2025-05-21T19:58:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Kyle, Thanks for the great review! We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "0e8762a1-dc42-4c21-80f4-af3084760742",
"author": "jason phillips",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocILfk0eQ-ke7tX3nwzvma8SsbnwDKVqH_sE91BrRPr5rJ7zlg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Fast friendly service",
"date": "2025-05-17T18:40:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Jason, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9344c14c-f52a-476c-b14d-5f5b632bdc4e",
"author": "Ken Floyd",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKolT1gSynpexdR-lIUW4eLvaNUgrQXMhac6741GMRso8PRqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey does an excellent job of explaining and getting you set up.",
"date": "2025-05-14T17:25:42.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Ken, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e04281db-e93d-4a3b-9820-57e6bafba3d6",
"author": "CYarb96",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL_c_it1y_vuOk-Am6v6qOqikrfk2bcGfpu9O0au9160EKLsg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was really nice and really helpful she stayed late on a Saturday in order to assist her Great customer service",
"date": "2025-05-10T23:10:07.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey CYarb96, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "c6878bcb-52b0-4c99-8667-cfcd4f7c2fda",
"author": "Ashland Jonai",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKxPGBkh38YxSBuT4oTBTmnzzwT0qPRtPNN8lIkw3Oofl4EGg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey and Clint were amazing! They were so helpful with my Fort storage unit. It was nice to see a smiling face when I walked through the door.",
"date": "2025-05-10T15:59:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ashland, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you soon!",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "81b7f69a-5d6a-419a-ad8f-db24256d8ffb",
"author": "precious",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUn5EOr8xj5DjNMSebs1LilVCSb98S1p7SBNThdXCjPO_96hjAIuA=s64-c-rp-mo-br100",
"rating": 5,
"text": "very friendly service super reliable loved kayce!",
"date": "2025-05-09T20:21:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Precious, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. We're here for you anytime!",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8bb23d0a-4a64-4cde-be26-8bad2a9d10ef",
"author": "Denim Holley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKLyknGLyMAagFw6YqAWX-V_vHxmQF0itWKO5ZpwavJslX_A=s64-c-rp-mo-br100",
"rating": 5,
"text": "If you want a place that will welcome you and take care of you... this is it! Excellent people and VERY clean facility. Mr. Clint is always smiling and is passionate about caring for his facility and customers. Would highly recommend!",
"date": "2025-05-09T16:41:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Denim, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [
"cleanliness"
],
"sentiment": "positive"
},
{
"id": "edf8e515-14ae-4b27-b4d1-544419347cd7",
"author": "Jean Kirk",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDRSWvM0bhgLE64eC1Xdzl-Y6Z_A0JWDDTqWADcj18pgskDg=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-05-08T18:20:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jean, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98ad114d-aa62-4cce-a338-1efddf20b11a",
"author": "Katelyn Pittman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWBc4r1wI1rVdwljWek6Z72wk7gG5aM0FAOW7uLWzl5q_CWeH1C=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kacey was amazing while helping with finding the perfect storage unit! She answered all my questions and made this a pleasant experience!!",
"date": "2025-04-30T17:20:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Katelyn, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d1bc7a55-5576-4e35-ae8d-1ca34156e08d",
"author": "Briana Brazeal",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLQ4dTVWLwjxZBpCCdmpKIkcnYHxFoBs8r5vh-Kqak0YKgFag=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-04-28T17:36:56.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Briana, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "72165804-d086-421f-95ab-1eb00424638c",
"author": "J Martin",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ4f6dmbuo5ZkJSO6f808pZORQvnBerhY9SY4slfiXFRQvelg=s64-c-rp-mo-br100",
"rating": 5,
"text": "I needed to get a storage unit for my daughter in a hurry, and I don’t live in Nac, but Casey and Calli went above and beyond to make sure we got the best deal and took care of my college student, thanks so much for working with us and making it easy and painless!",
"date": "2025-04-25T19:54:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear J, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "88be5ae4-192e-4262-9a91-36ec33db0640",
"author": "Michael Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL5CDuIeQtmPEhyck6xKAEiF18kvfCctRSlf40OzIgl-AsKUA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good place",
"date": "2025-04-25T19:07:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Michael, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "dc1e5fc3-673a-408f-92ba-5939bf7a4cec",
"author": "Natalie Rosales",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUqaHkS1_matlGcFczQQaYFNaO4uK56CBPcd_iWC6KRe1MKJ1Xy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great experience! Super helpful staff that answered all my questions. I looked at a lot of other places but nobody was as kind and welcoming.",
"date": "2025-04-22T18:49:00.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Natalie, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! Our goal will always be to provide the best experience and we love knowing yours was no different. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "7c148b04-e20d-4a35-9714-746e204a7d1a",
"author": "Tom Zahller",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK984KGmRmTGkJugHThN9oBGtdaDlzFPEYZ0o8D9qhkXv1-ww=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was amazing! We were going through a family emergency and Casey helped us get things situated. She went above and beyond her job and our family is truly grateful!",
"date": "2025-04-22T15:17:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Tom, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:42:07.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e1af9030-a817-4318-9466-b238e092d143",
"author": "Dayana Vasquez",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXZQH28Egsz4pZLC1-ec6WUvVYBwjRUwHfVez_ibPB49xnbp5Dy=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was amazing and really helped me out when getting a storage unit. I would recommend getting yours here.",
"date": "2025-04-19T16:50:53.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Dayana, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:42:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "98ca2b62-ddd2-47e3-b1eb-d8380c1272a9",
"author": "The Crypt Shop",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX5L2p2Nhcy_2vxSTl7Y0f2ceVBhWbHlMYugbnTV18NSWWUf68l=s64-c-rp-mo-br100",
"rating": 5,
"text": "I've keep my things here for about 4 months now and Casey and the staff have always been helpful and respectful. Anytime I've needed their help, they've been there to assist! My things have been safe here and have never had to worry about it. Special thanks to Casey for all she has done! I definitely recommend Mini Mail Storage!",
"date": "2025-04-18T16:17:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey The, Thanks for the kind words! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:42:12.000Z",
"tags": [
"staff",
"security"
],
"sentiment": "positive"
},
{
"id": "98a92f6c-89c6-4e07-9723-9d2a6216dcb6",
"author": "Robert Rydman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJx1xA0VtATdVXET8asU9xINOsAKLTWCG2ZbSEtE9i03CxQlg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Casey helped me with a storage unit. She quickly and accurately guided me and got me what I needed. I recommend you go by this location, you won't be disappointed. Best storage in Nacogdoches!",
"date": "2025-04-15T14:37:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Robert, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! See you next time!",
"replyDate": "2025-06-24T19:42:12.000Z",
"tags": [],
"sentiment": "neutral"
},
{
"id": "f2605b6c-7c64-47aa-b224-1b0d5c6326e7",
"author": "Lori Giles",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIAn-97UEYkQX51LBEFigEVdj4cSQ21Kj7yWZcXkYvEuZE-8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kasey was extremely nice and helpful! Such great Customer service!! Would recommend them right away!",
"date": "2025-04-12T14:30:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Lori, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. See you next time!",
"replyDate": "2025-06-24T19:42:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "13279ca5-478a-47d7-a940-6e222a3d2889",
"author": "85buick Kid",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW42CJ4lyHe5tXW3Utj-gPMJQxR6b7Q0rwLHTGO8BX_TuaS__jL=s64-c-rp-mo-br100",
"rating": 5,
"text": "Ms Casey was very helpful respectful",
"date": "2025-04-07T22:31:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings 85buick, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. See you next time!",
"replyDate": "2025-06-24T19:42:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3e2a9a4d-38fc-4493-8d83-b37146195e62",
"author": "Michael Smith",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIRUrZsrE4j9pc_kzpEqxfqjnYtyt7GhAnHgFVaBV1NQ8PgKQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was efficient and professional getting me set up for a storage unit. She answered all of my questions and was great to work with. From my research this is the best value storage unit in Nacogdoches, Texas. Thank you!",
"date": "2025-04-02T18:47:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Michael, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:42:12.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "8e6ac95b-6f59-4b31-b41c-c93b9b65ed64",
"author": "R D",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX70PDR5X9d89EvnfrYDy6CLZbyPPMM9jGeF4tmMOjghyFw4r-3cw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey is professional and provided excellent customer service. I highly recommend Mini Mall storage! Thanks so much for letting me look and the units sizes and finding what worked best me!",
"date": "2025-03-22T18:37:20.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey r, Thanks for the kind words! It is truly touching to know you think so highly of us! We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:42:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "3bccd7bd-8df2-4650-a9d7-67da75c88f4b",
"author": "R M",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUNI28C8hohxpjsXFOrOSyoJy1A7Y4e4MF3KQPeSfaACp2rwVI=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2025-03-22T18:33:08.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "R, Thanks for the great review! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!",
"replyDate": "2025-06-24T19:42:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "55aa397c-206a-45f0-a975-c5c851f312a6",
"author": "Billie Barton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJUQIkvfmF-Nwk_LCjm7WezFHlQc1YkLXD4AxR_f1nTCFpfeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was so helpful with getting our storage unit. Very polite and knowledgeable of their contracts. Would recommend to anyone with storage needs!!",
"date": "2025-03-21T03:27:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Billie, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:42:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "5dd07e2d-8618-4baf-b798-e85f523f2b30",
"author": "Morgan Sanders",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocI02NwguUEF67sKYWMxl5hjbMNmnPLOZFUZ-ehmKbEQf55DJw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kacey was always very nice and help!!",
"date": "2025-03-20T22:12:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Morgan, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!",
"replyDate": "2025-06-24T19:42:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e05ebae4-9080-4f34-b7a9-369472a51071",
"author": "james hughey",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVw42lL8xj0oRob0NNVjrFAQNzravcce4wJoj9_4AEvLUCy5YEY=s64-c-rp-mo-br100",
"rating": 5,
"text": "The ladies at Mini mall storage they are friendly, respectful, and kind. If you talk to them the will work with you whole heartedly",
"date": "2025-03-20T18:52:28.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey James, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!",
"replyDate": "2025-06-24T19:42:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "9557ae57-debe-4da4-8a39-a98adf26308f",
"author": "Amanda West",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLryJYypTsG8GjqOR4wtZJe1eUcZDhVLrjRrkT1nxWO55o7UQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was amazing! I was in a panic to get a storage unit secured before I moved and Casey went above and beyond!",
"date": "2025-03-19T23:28:11.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Amanda, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. We're here for you anytime!",
"replyDate": "2025-06-24T19:42:12.000Z",
"tags": [
"security"
],
"sentiment": "positive"
},
{
"id": "3d9a2b9a-85d4-45ed-a551-2751432fc16f",
"author": "Jamie Jenkins",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJTnoiD4KXSiNMl1N314edpQn3ihwUFi_KMUuRa5sr8vtJyWg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Great overall experience",
"date": "2025-03-19T01:14:50.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Jamie, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:42:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "cbbde3e3-c941-4eee-bc43-6c27400989a4",
"author": "Ms. Hope",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW48CD0l5APfaxnmCaJPEfGBHosT2DazjeROEvTjueQJH3tx6Zb=s64-c-rp-mo-br100",
"rating": 5,
"text": "I’m very pleased with my unit at the storage but most of all the customer service is 🤌🤌\nMrs. Casey is wonderful ! She is great at helping to find the best solution to any challenges that I face as well as simply making payments and inquiries such a breeze.",
"date": "2025-03-14T19:36:24.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Ms., Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!",
"replyDate": "2025-06-24T19:42:12.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "a93a3cf0-6857-4fad-84f2-04fcf80918e6",
"author": "Howie Townsley",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIoKvHtoZvw57cX2y4IdBz6cKEMjXzzpw6GFHW8qxcy7ujUNw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "They had a unit to fit my needs.\nCasey was very helpful and answered my questions.",
"date": "2025-03-11T23:42:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Howie, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! See you soon!",
"replyDate": "2025-06-24T19:42:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "e40dc915-2f80-436d-859a-e542b52a78b5",
"author": "K Mac",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKlO7lMxmyZLcSQnrL1IHjlTO1MeAR9Tknl83fXB-ROGKhs8g=s64-c-rp-mo-br100",
"rating": 5,
"text": "Met kacey for the first time at mini mall storage and she was wonderful. Very professional, polite, made you feel comfortable and after Dealing with storage buildings after 20 years she has been one of the most polite ones I’ve dealt with 💕",
"date": "2025-03-08T18:08:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello k, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:42:12.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "1012fac9-feeb-4f35-8fb3-961aff733bda",
"author": "Shannon Harris",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUSPCLS6J4E-HL4SeZCGgBI5Dg4ECFaVf--bkwi3DY8ZH90GvlA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Kasey was really nice and friendly",
"date": "2025-03-04T14:48:25.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Shannon, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!",
"replyDate": "2025-06-24T19:42:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "0aaeea00-0462-4e4a-86fc-b5c9c25228a4",
"author": "Caleb Mcgowen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJqhR1_k4ID9MHWTmDPLcflL42pKuLpmYwDmvA7imBe3pojeg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was very friendly and helpful when getting us set up with a climate controlled 5x10 storage!!!",
"date": "2025-02-17T19:10:38.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Caleb, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:42:12.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "521301d1-7d51-4032-b9c2-6cabafd35f18",
"author": "Kaylee Covarrubias",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjW_ItP3gEFnnAT0owlanNNaKyipUjdwQwOYdfDp6f0zAecckT25cw=s64-c-rp-mo-br100",
"rating": 5,
"text": "We went in looking for a larger storage unit. Kasey was working and was very helpful. She was able to get us a bigger unit within a few minutes at a cheaper price. The units were cleaned out and ready to go. This place is also gated.",
"date": "2025-02-13T17:17:16.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kaylee, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:42:12.000Z",
"tags": [
"cleanliness",
"staff",
"price",
"access"
],
"sentiment": "positive"
},
{
"id": "f7a6918a-a080-4db1-9a29-ceceda09e844",
"author": "Aaron Burch",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX0GjvWeMQvyEK_js3i2R3EBbyI4k8vlKuunWgcpbPWTUCxTHW2=s64-c-rp-mo-br100",
"rating": 5,
"text": "Just wanna give a huge thanks to Mrs.Casey for the great costumer service and friendliness! Best storage units in the area by far thanks again",
"date": "2025-02-08T16:32:10.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Aaron, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "b139199c-0a21-4dc6-8ac0-ede084c7d5f7",
"author": "Karen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLmy3BE6EDDzjxz0FSc1GZdG1Wqg7mlreIWthZBqMTJMgn9_g=s64-c-rp-mo-br100",
"rating": 5,
"text": "The staff were both helpful and prompt and quick to answer any questions I had I would highly recommend them to anyone who's in need of storage!! It only takes 1phone call to get a unit & a code to unlock their lock, and the units I rented were right where could drive up to them to unload a16 foot Penske Truck. I'm so glad to be done already knowing my belongings are safe !",
"date": "2025-02-05T19:42:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Karen, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [
"staff",
"access",
"security"
],
"sentiment": "positive"
},
{
"id": "3dde649b-93da-4249-aecc-c61c5becc16c",
"author": "Zdog Brandon",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVcREoKNyjlEY5QHmEdmbgvSZiVkUppKBiY9vt31MClc_Wk92D6=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-12-28T19:21:51.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Zdog, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "5b030ff4-b2d6-4dd2-a956-94ba6be7ab8a",
"author": "Brooke Pearson",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXW5-Ct08KS447dViPIWqIHDkxaGcZaCTPuvcaFEKHTzK6GB6Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Big Thank you to Casey!! My daughter will need a storage unit until her apartment is ready & she made sure to explain the process 100% I did not feel like I was being pushed into making a decision & I know when the time is right, I’m calling Casey!",
"date": "2024-12-12T16:07:06.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Brooke, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "13a54ff0-0ed0-4155-abc1-c9ecb11fcdc8",
"author": "Victoria Martinez",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIuvxuJChlM5T4b4TZStA_c4tQw-ZPVPWS97o5GbwV6seNKiw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Loved talking to Casey! She was very informative and went above and beyond helping us!",
"date": "2024-12-12T00:39:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Victoria, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9667fdf3-c07a-470e-842f-b8b0d8a3758f",
"author": "Ruby Kennidy",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUYXnWt4jvC-sT6szHM1mrFyk7cozqe0Hec5HKtVGitj50hf_eS=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Updated facility and a fresh new friendly face . Couldn’t ask for more !",
"date": "2024-12-11T23:15:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Ruby, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "deae0d7c-5269-435f-b239-41552fb7984b",
"author": "Ronnie Clinton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKv0RtmjDCQXGW3inxyfQKyqoj37e6DtzPLAMI7wZ0a7_8e-Q=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey ,that new girl in Nac . WOW\nGota say she learning quick , up sold me from like 10x15 to lime 15x 35.and.closer to me . Payday Ill be giving her a call , sting up auto pay and then the dreaded moving starts",
"date": "2024-12-11T23:04:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Ronnie, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "448467b7-030b-4a43-914c-b665d058220b",
"author": "Vickie Mettlen",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKjOmi-4BODCJnx9M8jPueKtofJBdOAI1epsurrQ-26o4oWnw=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "Casey Kennidy was the person I talked with.She was very kind and helpful. Casey was the type of person whom is good with people.I hope I have to deal with her.she is a keeper",
"date": "2024-12-11T22:48:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Vickie, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! We look forward to keeping up the great work! It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "3d813d0b-8dbd-4450-8ec5-07fcf7efaa30",
"author": "Soraya Zamora",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV0WFLu5rkbYjyYjYS_J88to8aynuwuEqBDLOpuAkc6OMTUH8F7=s64-c-rp-mo-br100",
"rating": 5,
"text": "I was calling around to get a storage unit fast and Casey helped out. She was so helpful. I would definitely recommend mini mall storage to my friends and family.",
"date": "2024-12-11T22:41:32.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Soraya, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "4a5a56ff-7b6d-4202-a28d-7a471c21e92a",
"author": "Paloma Del Toro",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV7ZtHvo6VJEeQst4JSQGn2ff8q6CGXyC5KAsVyqUEhxV8cbKizvA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I called to get help on getting a storage unit and Casey was so helpful. She answered all my questions. Definitely 10/10 customer service.",
"date": "2024-12-11T22:35:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Paloma, Thank you for the awesome feedback. We value your feedback and look forward to seeing you again soon! We hope to continue exceeding your expectations with great service. Hope you visit us again soon!",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "19046329-acec-47b1-9d7b-5e56c1e12b55",
"author": "Dylan Hemphill",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZO2NoYrbAkBdIfPxlnf3M0QWhh6Qr0cQ3PjEgeaYtaz8BgzeLlg=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Went in trying to price storage units, and I was sold! Wonderful facility. Casey made it really easy!",
"date": "2024-12-11T22:18:40.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Dylan, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! See you next time!",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "d38f8699-ba20-4019-848a-d4d2fb6e1e24",
"author": "Kristie",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcbxYQ2v1VPJf8ygAHya77qV0zGXpOnbL7feYWNRWZwgP9F8fK=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was friendly and helpful.",
"date": "2024-12-11T22:17:59.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Kristie, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! Hope you visit us again soon!",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "acfbcb2e-9dae-4a91-bf3b-1588b9f861cd",
"author": "jamie wideman",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKPd8uBVt8T4BLrDu7tUwXO0tmQ6_VDT3DDbRz_dquHaPaOGA=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place and especially the people are great!! Best prices and a clean facility. Go by and see Casey Kennidy for anything you need because she is amazing!!",
"date": "2024-12-11T22:09:55.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey jamie, Thanks for the kind words! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [
"cleanliness",
"price"
],
"sentiment": "positive"
},
{
"id": "4317be9d-b978-4995-a2dd-08d0f0cc1153",
"author": "Jade Griffith",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUopG-cybnxHKGkrftVtNKs9u8ERprsfP35L3_ctq9bzprwgjI=s64-c-rp-mo-br100",
"rating": 5,
"text": "A huge shoutout to Casey for making the whole process so smooth!! I wish customer service was always as kind and professional as she has been. Thanks Casey, y’all have definitely gained a repeat customer!",
"date": "2024-12-11T20:33:23.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jade, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "2ee04c85-4a0f-40f9-b212-92f9468130d8",
"author": "Saundra Scruggs",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUZfbPAlo75qLuTevTnluty9BJkm8VZXOYYzqJiMlvnTu1evQfWqw=s64-c-rp-mo-ba12-br100",
"rating": 5,
"text": "Thank you Casey for helping to make sure that my card on file was current. It is hard to remember everyone to update with the new card. We really appreciate this site and will continue to use you and reference others. Happy Holidays.",
"date": "2024-12-11T18:25:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Saundra, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time!",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [
"access"
],
"sentiment": "positive"
},
{
"id": "367a5cc8-960e-4874-a4db-ff08ac29f840",
"author": "Korianne Hudgins (Kori)",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWcztGgkI6-FYszGo7MVoZlWlJt6EWmWtns2DM8DWUe4nvfvg_K=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was so helpful and answered any questions I had she has very friendly customer service I recommend her to anyone who is looking for a good storage unit",
"date": "2024-12-11T17:27:01.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Korianne, Thank you for the awesome feedback. It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "98d94c81-9cd4-4f7c-808b-1c204ef93f94",
"author": "Garyray Ferguson",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKNvoVXOv1rhuc7zqZ_M8oaerC2HB-kX7p5HSEaaslB0usqhMru=s64-c-rp-mo-br100",
"rating": 5,
"text": "Called up there to see about getting a storage room and a lady named casey took my call and was super friendly and very informative she took the time when i got therr to show me different units and got me exactley what i needed if you need help she is the one to talk to there",
"date": "2024-12-11T16:54:09.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Garyray, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "15f36dfa-4c0b-4c85-83bb-90c9de8b5aba",
"author": "Skylor Hinshaw",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-P5Sn33AJfNHt4sJRZaXH1m1sJCWbsMWJuytSBSEpmkM6yQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was very helpful in assisting me with quotes on different storage units. She was informative and sweet.",
"date": "2024-12-11T16:52:46.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Skylor, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! See you soon!",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "a005abb2-f87e-4ad6-9c08-f818d50288d6",
"author": "ashley cooper",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjXxI8LW52QBsgbFQie6UAXwcgfFCRhZ3zlI7DxzbmRIRr4fCve0yQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey is such a wonderful worker! Very helpful and presents with great customer service!!",
"date": "2024-12-11T16:52:37.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Ashley, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "777d251a-4dbc-4ee7-b27c-52637d83b07c",
"author": "Sierra Peel",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLefIJDuO_ucrntyB2OvwNZVwFoO5Lv7EVvy-C49UV_8TAXqA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was such an amazing help. Will for sure come back.",
"date": "2024-12-11T16:48:36.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Sierra, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
"replyDate": "2025-06-24T19:42:18.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "7535cc87-3bd4-47dd-ba92-34e532b874be",
"author": "Clyde Raines",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLBLNdRUyjtxA9wbxznQQPFGcx0xQLHBE5MEipVL7E9G-zdRg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Casey was so kind to me while I was looking for a unit. She helped me so much. I would recommend getting one to all my friends",
"date": "2024-12-11T16:04:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Clyde, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!",
"replyDate": "2025-06-24T19:42:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "f8ba3668-3ea4-470d-9a4c-4ce720491ea6",
"author": "Robert benton",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocImRwrp0khEj-ANppQh3fVME-5tWdL-d-t-dLJ4Mc2yAG8oIQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "This place is great!! They make things easy, from the beginning to the end! There staff is by far the best we ever dealt with! There price is also the best!! 5 ⭐⭐⭐⭐⭐ and plus!!🤩",
"date": "2024-11-19T17:39:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Robert, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! See you next time!",
"replyDate": "2025-06-24T19:42:24.000Z",
"tags": [
"staff",
"price"
],
"sentiment": "positive"
},
{
"id": "64858b15-9011-4676-94ae-90c2e2be5b0c",
"author": "Isaac Degi",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL2GhViD7XFyb33cuZF0XlVQK_4Wfa2qK8PqV-SFY8RmX76nA=s64-c-rp-mo-br100",
"rating": 5,
"text": "",
"date": "2024-10-12T22:16:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey Isaac, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:42:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "ca99abd0-2382-4126-9038-d2973014dcc6",
"author": "Willow Kenny",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLFrr9gZpXEYEv9M5lg3grZwtCy-FUpl2QTWWl3WkP3XKKTyg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Callie went above and beyond!! I have been renting since 2022, and have always gone above and beyond to help out.",
"date": "2024-10-11T03:41:43.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Willow, Thank you for the awesome feedback. We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! See you soon!",
"replyDate": "2025-06-24T19:42:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "9421e4af-88bc-48ac-a3de-d6679e006aa3",
"author": "Amelia Hovinga",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJAEhgLsf92JS4tiFVk2VqOhXFu2NaIR9pIu65IVyNVTMmAVA=s64-c-rp-mo-br100",
"rating": 5,
"text": "I can't say enough good things about Chris! During my finals week, when the stress was at its peak, Chris was always there, going above and beyond to make my life easier. From helping with last-minute requests to providing support when I needed it most, Chris was amazing. Even over the summer, Chris continued to be a reliable and helpful presence. Their dedication and willingness to assist made a huge difference, and I'm incredibly grateful. Highly recommend Chris for their exceptional service!",
"date": "2024-08-26T14:21:54.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Greetings Amelia, We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. We're here for you anytime!",
"replyDate": "2025-06-24T19:42:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "8038efb3-5ce6-4992-bf5a-66051a293f15",
"author": "Kennedy Swann",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJ-g8v1ZUR4yhAjakd2MVl3-BOiYwPRPN7ho1J6h-xsLCSMbQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "I just wanted to shoutout Chris! He was such a huge help and he made my experience so much easier and fluent!",
"date": "2024-08-23T20:45:48.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Kennedy, Thanks for the great review! It is truly touching to know you think so highly of us! We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:42:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d1860c45-bbe7-46a1-8ae8-5fd83d0cee0f",
"author": "somazzee mitchell",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLacXiKd1mwDz5AWmPmycQ_jDgLkEuXcSY6Guj5yjzEW6uUdQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Chris was very nice and was able to help me out within 10 minutes",
"date": "2024-08-23T17:03:29.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hey somazzee, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future.",
"replyDate": "2025-06-24T19:42:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e6ba9e40-e90c-4d40-8a22-e08bdb703b01",
"author": "Stacie Malone",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL4SGCNZ_j44lBgpZf_0JqSTmeRK6hz26jNTlEkc1eObt0wsA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Easy move in process and Chris was the one helped me with the whole thing he is awesome.\nI wish I found this storage place sooner",
"date": "2024-08-15T19:54:47.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Stacie, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:42:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d2bf1def-a6d0-48ba-a4f9-d05de71a092f",
"author": "steve shumate",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJc4Kl2rSbxeF0v6Gj3-QqozgiTopmCBogKa7ohlGfAzceFcA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Catherine is great. Helped with problem in a timely fashion. Very pleasant to deal with",
"date": "2024-07-02T17:33:41.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear steve, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:42:24.000Z",
"tags": [
"price"
],
"sentiment": "positive"
},
{
"id": "ab69ada6-b6e3-49e5-ad34-d1f9191f1156",
"author": "Luanna Cole",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKovRdiTYP9d1TqGJHnBe2s2Z-JxImgTZhU-nB0AUtZTGWKFg=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katherine made this an enjoyable experience. I thoroughly enjoyed working with her. Thank you",
"date": "2024-06-29T14:11:39.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Dear Luanna, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
"replyDate": "2025-06-24T19:42:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "543f6e79-f37c-468f-8d0c-dbbb5280cb3f",
"author": "Xavier Moreno",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLepwv8Urkbg6AXB7drl7SQas42EkENWfCIcFNLSm3DnGNQng=s64-c-rp-mo-br100",
"rating": 5,
"text": "Katherine made it easy and quick to move in. Provided information on units instantly. Excellent customer service",
"date": "2024-06-24T20:56:14.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Xavier, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
"replyDate": "2025-06-24T19:42:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "fd6079a3-0cc8-4784-a27d-f043fec18e87",
"author": "Ben Sheinberg",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLzy0Y8WF3P-onKPlXxC-HeqPP1CbFoFbth8VphKVFZXfQImA=s64-c-rp-mo-br100",
"rating": 5,
"text": "customer support was very easy to work with. Catherine was great and very helpful",
"date": "2024-06-05T19:38:26.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Ben, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you.",
"replyDate": "2024-06-24T19:42:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "f27390fb-b2a5-40f6-b7c7-b7ed2fe8fd70",
"author": "Oswaldo Pulido",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUq_LkguA2MSJUixvkQU-3Ga2h67UstkBJZwEWETWmLd1C-JPV6=s64-c-rp-mo-ba12-br100",
"rating": 4,
"text": "",
"date": "2024-03-09T00:59:05.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Oswaldo, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!",
"replyDate": "2024-06-24T19:42:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "e6d97b6d-6bd6-4e52-b8e5-1b9cc8337c8d",
"author": "Tabatha Romero",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVZ8dIlTRILGNWEV94MVBCoSya8trRUo-By5YnF_i-kHG-8arWDOA=s64-c-rp-mo-br100",
"rating": 5,
"text": "Awesome place!",
"date": "2024-02-29T16:41:21.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Tabatha, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
"replyDate": "2024-06-24T19:42:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "d6a90c1f-5d44-4c08-a898-f4b540739fc4",
"author": "Nikki Harrison",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKIPQY_fusFN-P-Wt2z4wGmqRjGDFgfetc2eXzqYYQHZY4inQ=s64-c-rp-mo-br100",
"rating": 5,
"text": "Very good experience with the storages being clean and grounds are clean. The manager is always nice, helpful and does his job well couldn’t ask for a better manager.",
"date": "2023-08-23T22:30:03.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hi Nikki, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you.",
"replyDate": "2024-06-24T19:42:24.000Z",
"tags": [
"cleanliness",
"staff"
],
"sentiment": "positive"
},
{
"id": "40b1d136-42e9-42a7-983c-845d3bebf84a",
"author": "Jennifer Shipman",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWIkcMaim2s40ouo-5IvOffh35d1QbISLErgpKIlFItOK8lxc0L=s64-c-rp-mo-br100",
"rating": 5,
"text": "Customer service has been wonderful with this company. I had a little hiccup and they fixed it promptly in a courteous manner.",
"date": "2023-07-25T17:22:57.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello Jennifer, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We look forward to providing you with more great experiences in the near future. We're here for you anytime!",
"replyDate": "2024-06-24T19:42:24.000Z",
"tags": [
"staff"
],
"sentiment": "positive"
},
{
"id": "6872fb6c-a004-4c5d-b881-d3f2f02eba74",
"author": "XAVIER TUTT",
"avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUDb9UAr8RCUgotO5CCUIA3vgjLQyqU2KkRD0dIyjwEBnRkg1nB=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr Clint is great he makes sure everything is well taken care of and ready to operate every time I go there is always looking and working great I give 5 stars ⭐️",
"date": "2023-06-21T19:56:13.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Hello XAVIER, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future.",
"replyDate": "2023-06-24T19:42:24.000Z",
"tags": [],
"sentiment": "positive"
},
{
"id": "6f18c7a3-fd74-4fa4-95b9-67707877793a",
"author": "Cleven Deckard",
"avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocL-9n8efTJ2nT0lt3y8J0FVHutuB2q7KkV52nxedK3ru9WSZw=s64-c-rp-mo-br100",
"rating": 5,
"text": "Mr. Clint is always on point, keeping the facility clean. He is very knowledgeable with pricing that goes on at the facility. I love how when things need to be repaired, it is taken care of. He is a very kind, nice, spirited man. The place is located in a very good area, where you can get in and out.",
"date": "2023-06-19T03:38:31.000Z",
"verifiedTenant": false,
"featured": false,
"reply": "Cleven, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. It was a pleasure to serve you.",
"replyDate": "2023-06-24T19:42:24.000Z",
"tags": [
"cleanliness",
"staff",
"price"
],
"sentiment": "positive"
}
]
}