{
  "summary": {
    "average": 4.1,
    "total": 43,
    "distribution": {
      "1": 7,
      "2": 2,
      "3": 1,
      "4": 2,
      "5": 31
    }
  },
  "reviews": [
    {
      "id": "49e0808c-5887-4bbe-95e3-abc024ec1f60",
      "author": "Curtis Washington",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLTA8SEPDYOkvXlzV91iY86W70Vd-vnsqtX7GuP5F1dbt4NkQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "",
      "date": "2025-11-08T15:40:18.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, thank you for your 5-star rating! We appreciate your support and are delighted to know you had a positive experience. If there's anything else you'd like to share, we're all ears!",
      "replyDate": "2025-11-24T19:37:19.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ecefa42c-a123-4fae-858c-5a1b7c95e43e",
      "author": "Carroll Hale",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUlwR8jbXceKEbtdfV9H50lq_82Hx-T-H2_w7osn5GvJ08DAVVy=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "",
      "date": "2025-11-08T08:23:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Carroll,<br><br>Thank you for your 4-star rating! We appreciate your feedback and are thrilled to know you had a positive experience with us. Your input is invaluable as we continue to enhance our services.<br><br>We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2025-11-24T19:37:19.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "48314d0b-6acc-4699-af64-72e9bc652ffc",
      "author": "Shirley Machac",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKoVdEnNSzCBuksDRA5tDp3F2WRXbAJ_PqRyvnm5gVLm-MiLw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tabitha was a life saver.  We needed a climate controlled large unit and it seemed none were available.  She was able to wave her magic wand and find us one when it seemed all hope was lost.  She is a fantastic person and you are most fortunate to have her as your employee.\nShirley Machac",
      "date": "2025-11-06T23:19:10.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Shirley, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
      "replyDate": "2025-06-24T19:37:19.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "a19341e6-91d6-432c-9cd2-7cc69fdedee5",
      "author": "Lisa Buckner",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJQKzwyWiUHHpFf2mrVaVPZraXihXvkyQkfv0ZhSDK64gxIRw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have had storage here for several years really nice storage .",
      "date": "2025-10-27T19:11:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Lisa,  <br><br>Thank you for your kind words! Your feedback helps us continue delivering exceptional service, and we look forward to serving you for many more years to come.  <br><br><br>",
      "replyDate": "2025-11-24T19:37:19.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "2062f4ce-5b8e-46f7-ac70-4e9eed119ed0",
      "author": "Tammy Jernigan",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVLsXS4Pam09B7EuEr61PR8qzl9u1jIZsSnYWVHn1jRbadEG7tPEQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "This place is very clean well organized and the staff is on top of everything and very courteous the prices seem to be the best in town",
      "date": "2025-10-27T19:00:06.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Tammy,<br><br>Thank you for your wonderful feedback! I'm delighted to hear that you found our place clean, well-organized, and our staff courteous. Your recognition of our efforts and pricing means a lot, and it encourages us to maintain these standards.<br><br>We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2025-11-24T19:37:19.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "6f21f11b-bbf7-46c5-b323-41eea2eff82d",
      "author": "Brian Harris",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVMJTvmDOR-82GNzcGib_Vavk86ua_nJqQwCofe8BO0HORx8g2MgQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2025-10-27T18:57:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience with us. If<br>you have any more feedback or need assistance in the future, feel free to reach out.",
      "replyDate": "2025-11-24T19:37:19.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "97498404-d1ed-469b-8028-0cd378dbdd0d",
      "author": "Albert Greenleaf",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLX1rT9rkADTdUkDECY3KMv3fW_QQkgbnKiQZgfSzqehSNOxCdf=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Best mini storage on 6249 highway 69 I rented d17 and they're very clean very nice very nice and this Tabitha she took care of every need that I needed and I recommend Mini Storage they are the best and they are the best rates I miss Tabitha have the best attitude thank you Mini Storage",
      "date": "2025-09-12T16:39:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Albert,<br><br>Thank you for your kind words and fantastic review! We're thrilled to hear that our team provided excellent service and we could meet all your needs. Your recommendation means a lot to us, and we're delighted to offer the best rates and service. We look forward to welcoming you back in the future!<br><br>",
      "replyDate": "2025-09-24T19:37:19.000Z",
      "tags": [
        "cleanliness",
        "staff",
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1a3dbe40-3919-4273-ae0c-7e57138cd79c",
      "author": "Michael Garrison",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKfYQaPlPY7zFPi8gMSE8sjdtiRI99PZGsuRIZSOPDR4Z4Mow=s64-c-rp-mo-br100",
      "rating": 4,
      "text": "Casey is very attentive to our needs. She appears to take a lot of pride in her work.",
      "date": "2025-07-27T16:54:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Michael,<br><br>Thank you for sharing your positive experience. We appreciate your feedback and look forward to continuing to meet your needs. If there's anything else we can do for you, please let us know!",
      "replyDate": "2025-08-24T19:37:19.000Z",
      "tags": [
        "access"
      ],
      "sentiment": "positive"
    },
    {
      "id": "5c8436e1-a372-431f-ae12-787be940ab15",
      "author": "Pam Clifton",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJDRqgeqShLqBCKSNzWuOip0eHywAewe2wm1gQVkUi20pQ3Wg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tabitha goes above and beyond to help meet your needs. She’s the best. I 100% recommend Mini Mall Storage and Tabitha!",
      "date": "2025-07-23T01:30:47.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Pam,<br><br>Thank you so much for your glowing review! We're thrilled to hear that Tabitha went above and beyond to meet your needs. Your recommendation means a lot to us, and we're delighted to know you had such a positive experience with Mini Mall Storage.",
      "replyDate": "2025-07-24T19:37:19.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "43c60598-b8da-4581-9ecb-7586d07600f9",
      "author": "Noell Oliver",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJCqRAu330cyHAwvPPSPZyT0UNvQebRknhSA1Shk8P-HIIuBg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Just recently put a motorhome in this storage facility absolutely clean and safe property. The customer service is absolutely great I would 100% recommend this place to everyone!!!! Make sure to get ahold of Tabatha if you need help",
      "date": "2025-07-20T18:12:14.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Noell,<br><br>Thank you so much for your glowing review! It's fantastic to know that our customer service met your expectations, and we appreciate your high recommendation. We'll be sure to pass along your kind words to Tabatha. If you ever need anything else, we're here to help!",
      "replyDate": "2025-07-24T19:37:19.000Z",
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2cd493d7-ea9a-4537-a28d-c9b5d8f8a453",
      "author": "Becky Powell",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocK0fytSGVcxOulloXte2NC7znximzfvmMBghsC85xFBt0dM7Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Very friendly",
      "date": "2025-07-02T13:22:35.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Becky, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! See you next time!",
      "replyDate": "2025-07-24T19:37:19.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "02d0ddaf-1fcf-4dbc-a012-7053a5dc1c37",
      "author": "Jimmy Schroeder",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVioVuJL-z6_QFN3SPHS1l51cvz_ZLZj8D3_zUntZwWP1Vs0SM=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Casey was very helpful getting me a storage spot",
      "date": "2025-06-14T00:08:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Jimmy, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2025-06-24T19:37:19.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "caf0857e-05d1-4d08-816d-32d248e35112",
      "author": "Deborah Mareno",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKdW4g09SaRDb0R2Y0JdQPbeRD2iCuJMVFOBequOPPE15O6=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tabitha is a life saver!  I called at 830 and had my unit rented in 10 minutes, started moving stuff in an hour later!   Very simple process and reasonably priced!  Units are clean and pretty secure facility.  I would recommend this business!",
      "date": "2025-04-09T10:09:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Debbie, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2025-06-24T19:37:19.000Z",
      "tags": [
        "cleanliness",
        "price",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "b07879a4-86f2-4696-a858-494dece73976",
      "author": "Wallace Smith",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIzWNt4o5VF-4AT34jHMa9AfKtbxzIFkV14DTGyxgmZqsQVRw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Quick and efficient and Cindy was so nice 👍🏾👍🏾👍🏾 I recommend this place 😎😎😎🫡🫡🫡",
      "date": "2025-03-15T16:44:17.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Wallace, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-24T19:37:19.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fba0b40f-0d4a-4fa7-96b0-0cbaa4cd6f08",
      "author": "C",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVH-7T1EkQ6W2Tpt5RnVK1_JmMQGoIA7G4zcDL29YQbmf9c5P_9=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Tabitha’s incredible I’ve been so grateful for all that she’s done in order to accommodate me over the last several times I’ve rented a unit there thank you to all the staff and for all the help. five stars!",
      "date": "2025-02-20T20:02:05.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Cody, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!",
      "replyDate": "2025-06-24T19:37:19.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "bf71f287-cfbe-448b-a201-0d5925df946d",
      "author": "Melaney Wade",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWbfMzUkOclWaJeqYnUrVpsbkTduRjfqE2dL0w2MblRLuR_b9qi=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I have been price shopping and spoke with a lady named casey ... she was very detailed and gave me great prices will soon be renting when it's time to get a storage unit very pleased.....",
      "date": "2024-12-11T22:34:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Melaney, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!",
      "replyDate": "2025-06-24T19:37:19.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "22a91014-2e93-4865-a3c2-bb10e3afb2d3",
      "author": "Trudy Morris",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocItY_B1mAOQubCJVz6TLzIW_mIrkTpLRQaYNQAOEyFOf4rftg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Huge thank you to Casey Kennedy\nSo helpful for what we needed..\nWell definitely recommend y'all...",
      "date": "2024-12-11T20:30:37.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Trudy, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future.",
      "replyDate": "2025-06-24T19:38:25.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "520eab6b-70a1-42c8-9d7e-7b006295ab9c",
      "author": "Todd “Whatley” Moreau",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWGfKIZpubG8CBqN9f2Cd57gU2ZglB3cVrzKoFys4Zji4oDEYcw=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "These people went above and beyond to make sure that I had enough space for the best price.  Took care of everything in a matter of minutes over the phone.\n\nIF YOU NEED STORAGE,  THEY GOT YOU COVERED 💯",
      "date": "2024-12-04T19:02:19.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Todd, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!",
      "replyDate": "2025-06-24T19:38:25.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f38e1dc0-d1c9-46f5-9c06-475a7d931808",
      "author": "Callie Southwood",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJuchGpnWmpvMv1IKQy0tjMeMR0rD1ej2i5FrvtyVcTc8WB=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Loved working with all of the girls in the office. They are all attentive to my needs and helped with smiles on their faces. Highly recommend meeting them and renting from them.",
      "date": "2024-11-25T21:54:16.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Callie, Thank you for taking the time to share your experience. We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! Hope you visit us again soon!",
      "replyDate": "2025-06-24T19:38:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "28f1bc13-7f13-426d-863a-107b2aa0a748",
      "author": "Alina Averett",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUGhgwVE8HQw_wtMlMKq_ND2di52S6mmTOEg9XWBppasIVmnOyItw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Isaac was super helpful would recommend",
      "date": "2024-10-24T17:57:39.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Alina, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2025-06-24T19:38:25.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "85c390ba-c623-403b-a481-4c9da96a6a77",
      "author": "Timothy Averett",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjX2BzJDIZ6WZcUdEjhV3-Rv_K49e-XaHMnXQ9LzJ6Wf7Gr1rPYI=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-10-24T17:52:45.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello The, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!",
      "replyDate": "2025-06-24T19:38:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "95721f83-41dd-403f-9b5d-ca450cceb169",
      "author": "Kayla Marie",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWd6-W12-Gous7Zow6783fkezWIGn5GCHWsD-3w-8fjOrVvdUfcBg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-10-24T17:51:11.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Kayla, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!",
      "replyDate": "2025-06-24T19:38:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "fa9ebb81-e121-4a81-9a81-7c73a15fc6c0",
      "author": "Karen Stacy",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIjNltTOSMQ0CtbpJtWK0FjwHO50O6lEGcCt8iARE97dG1Dxw=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Mini Mall Storage was a great option for us during a quick transition. Katherine was very helpful and pleasant.",
      "date": "2024-08-20T14:06:34.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Karen, Thanks for the great review! Hearing that your experience went well really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you.",
      "replyDate": "2025-06-24T19:38:25.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "4094dfe7-cf09-49bc-a764-731924f0a4a6",
      "author": "Furious Ferret",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWpJB7J4WGbqwEw4CKPUZgvfexz4_zfAdkgnskwNY7OXKvrW0vv=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Had an issue and called the next day and spoke with Issac and the problem was taken care of.",
      "date": "2024-08-10T18:26:23.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Furious, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. Hope you visit us again soon!",
      "replyDate": "2025-06-24T19:38:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b5cee73c-b6fc-4785-8d31-e9b53f17004b",
      "author": "Dusty Morton",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKiSj1uF0wETC_KPQuKGTKBKzkKJRWIkYCbsJ47jaECEFQ7lA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Best customer service nice people that work with you",
      "date": "2024-08-09T20:57:31.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Dusty, Thanks for the great review! Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.",
      "replyDate": "2025-06-24T19:38:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d84a2268-7c4c-4646-a443-7c5822cd661c",
      "author": "Tim Stacy",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIDmulJkKQhbuwzFeTffOGFsGiMYX28EBZX7daOHilli3kFzg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "We were in need of a storage unit quickly and Chris responded accordingly and we had our unit literally within minutes.  That’s what I call service!!!",
      "date": "2024-07-27T18:04:24.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Tim, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. See you soon!",
      "replyDate": "2025-06-24T19:38:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "02c09cd0-1fa4-434f-b0e3-99b1b434ac6e",
      "author": "Bridgette Perry",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWjVjQCixqi3oYowQtIFII2wz6KOddtHYNhSmrHppO7mYOrho1nHg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The best company to rent from and the best customer service I recommend anyone to try them.",
      "date": "2024-07-24T11:47:15.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Bridgette, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! Hope you visit us again soon!",
      "replyDate": "2025-06-24T19:38:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "279571a6-e083-45eb-b9cd-c9b8c0d679bb",
      "author": "Andrew Splenser",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWmlqN8vIf-KyYRBDzU5go1vIx_EKHzB2DPk4wG3nkIJnLBprs=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Payments made easy and Katherine was quick and efficient",
      "date": "2024-07-02T18:40:59.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Andrew, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
      "replyDate": "2025-06-24T19:38:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "4a59fd15-3216-49ec-ba81-48ae3285a88b",
      "author": "Rebecca Johnson",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVy7XYjcGx2mRyZ13R6XafIagk8lkuDtHA6mI46pUl5-yiV0FRj=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Isaac and Katherine of the Huntington/Lufkin area facilities are awesome! Grateful to have such compassionate and competent folks if and when issues arise! Thank you! 🙏",
      "date": "2024-06-29T21:40:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Rebecca, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. See you soon!",
      "replyDate": "2025-06-24T19:38:25.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "3af2563f-5f0a-435d-9168-b401b88acacd",
      "author": "Full Moonsie",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBt1gNv6Fqm_SQ6Q44lrLRDDuBreiz9fLF6hTgC2AjX3777w=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Office staff Isaac Kathryne and Chris were super helpful, units are well kept and clean of debris. Property are clean and maintained. Would recommend!",
      "date": "2024-05-31T17:37:01.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Full, Thanks for the kind words! Hearing that your experience went well really makes our day. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!",
      "replyDate": "2024-06-24T19:38:25.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "60ef20ab-f863-493c-85f5-f6f8ad6f5669",
      "author": "Cynthia Wacasey",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWLqP1_WiKMqt5Z-aIpmZ7-5cWscYJ-_vNSMkRvOIOm0s7NmhU=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "This has been the absolute best storage facility EVER!!!! Mr Chris has been accommodating and very supportive!! It’s always clean when I go to the facility! If you have any concerns/issues they’re addressed quickly. You’re always able to communicate with an actual person when need to!!! I LOVE the service here!!!!",
      "date": "2024-03-20T18:11:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hey Cynthia, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.",
      "replyDate": "2024-06-24T19:38:25.000Z",
      "tags": [
        "cleanliness"
      ],
      "sentiment": "positive"
    },
    {
      "id": "67297c69-6534-4fc7-a54b-4dc1bb7d4f8f",
      "author": "alyssa massingill",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVmvgujNeDjYIuLBW_fROSP0Sf1kgDqr0PcURbkEfN8i8hQ37NP=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I really loved and felt safe with my stuff here. When they were changing the company there was a hiccup with my payments but it was fixed after a few days. I keep seeing one star reviews on here but I never had a problem. They were always so helpful and so nice when I called. I definitely recommend.",
      "date": "2023-06-22T17:03:49.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "alyssa, We're delighted to hear about your experience! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!",
      "replyDate": "2023-06-24T19:38:25.000Z",
      "tags": [
        "staff",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "2d13b9d4-7cc7-4487-b430-83b1224abc16",
      "author": "Raheem",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJH_JC6waYgUzw37F7t0qUpy7geUBBYAq9m7EvMX4DGVEzUYQ=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Great clean and safe property with all storage unit sizes.",
      "date": "2023-03-14T12:17:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Raheem, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! It was a pleasure to serve you.",
      "replyDate": "2023-06-24T19:38:26.000Z",
      "tags": [
        "cleanliness",
        "security"
      ],
      "sentiment": "positive"
    }
  ]
}