{
  "summary": {
    "average": 5,
    "total": 14,
    "distribution": {
      "1": 0,
      "2": 0,
      "3": 0,
      "4": 0,
      "5": 14
    }
  },
  "reviews": [
    {
      "id": "7a11b468-fd74-42a0-8896-848e6091fac8",
      "author": "Anthony Murray",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIENO73dTP1EQFeqZ9Vn3TNt5HcfMO3_MH32uKw3_gBobyMzg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Casey was very professional and I enjoyed my time here with her",
      "date": "2026-06-19T14:45:51.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Anthony,<br><br>Thank you for sharing your positive experience with Casey! We are delighted to hear that you enjoyed your time with her professionalism. Your feedback inspires us to continue providing excellent service. We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2026-06-22T19:00:45.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "c419a908-699e-4ae6-a0e7-675761bfd573",
      "author": "Sarah",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocJE4ijTt7kdV-VXIsX2wNSchoS9cydQrQf-XTrT8O3J9cRHdQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2026-06-10T20:12:41.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello, thank you for the 5-star rating! We appreciate your support and are thrilled to know you had a positive experience.<br>If there's anything specific you enjoyed or if you have any feedback, feel free to share. We look forward to serving you again soon!",
      "replyDate": "2026-06-17T19:00:45.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a1095e0d-ba96-4fdd-ac52-b710383d1e20",
      "author": "Calvin",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIV1Igwp8GeZ0Q0rAMp7T2rZ7sYB7gZ4M-tnxCzQwRSBIVIeQ=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great people to deal with.  The office personnel are always willing to help and answer any questions or concerns. Been there over a year with zero complaints.",
      "date": "2025-10-27T21:03:13.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Calvin,<br><br>Thank you for your wonderful review! We are thrilled to hear that you've had such a positive experience with our office personnel and appreciate your continued support over the past year. Your feedback is invaluable in helping us maintain and improve our services.<br><br>We look forward to serving you in the future!<br><br>",
      "replyDate": "2025-11-24T19:00:45.000Z",
      "tags": [
        "price"
      ],
      "sentiment": "positive"
    },
    {
      "id": "1576a71c-eb08-4c55-91a4-3345e8347c56",
      "author": "Jonpaul Sinclair",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocISiABkrEvRqtDHiN6mmNui8_-hIA3TKOQnLsCf9BNrL-naRg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "The units are well maintained, and the service is absolutely amazing. No issues at all.",
      "date": "2025-07-23T16:36:30.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Jonpaul, thank you for your wonderful review! We're thrilled to hear that you found our units well maintained and our service amazing. We look forward to welcoming you back soon!",
      "replyDate": "2025-07-24T19:00:45.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "c8faa812-2121-4ee5-8477-1523070a652a",
      "author": "layci hill",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKRlx6fCXnjKSzgK0GnbgQH-hym6AsI_Qd_FQg1czzfdNeF7w=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Renting a storage unit was made easy because Tabatha made it seem so seamless. If you need a unit go see her she is awesome!!",
      "date": "2025-07-18T16:29:40.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Layci,<br><br>Thank you for sharing your wonderful experience with us! We're thrilled to hear that Tabatha made the process of renting a storage unit seamless and easy for you. Your kind words about her awesome service are greatly appreciated. If you ever need anything else, feel free to reach out. Have a great day!",
      "replyDate": "2025-07-24T19:00:45.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "086fc8f5-4098-462e-836d-03d934c68771",
      "author": "Brandon Reppond",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLjb78D97_m8dH92zlNSzyL_aldg6loHSTMPxxVywSkIIFATA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Great service from casey at huntington  mini mall storage",
      "date": "2025-07-12T17:39:33.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Brandon,<br><br>Thank you for your wonderful review! We strive to provide excellent service to all our customers, and it's fantastic to know that Casey made your experience a positive one. We look forward to serving you again in the future! Best regards.",
      "replyDate": "2025-07-24T19:00:45.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "e35b07d9-1167-4ca6-87c0-5587677e18a4",
      "author": "Danyelle White",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjV6lRX8COdMmAlk9XW6durYZZOKHj3lnJ27oiIPUKFoP5UrdUo=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Casey Was very amazing and lovely to do business with",
      "date": "2025-05-15T15:40:42.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Danyelle, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
      "replyDate": "2025-06-24T19:00:45.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "ac450ecf-f880-4e50-95e8-9314f18b9cc3",
      "author": "Megan Johnson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLddeEgNgpEPNBH32jjl08PkM1o_ywncTBZ4s_JSpIPSqy-lg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Casey was very nice today at the storage unit!!",
      "date": "2025-03-26T15:30:04.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Megan, Thanks for the great review! Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon.",
      "replyDate": "2025-06-24T19:00:45.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "d2a149b5-d031-4164-a907-99caa6fe10cc",
      "author": "Ruben Serna",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUR3hNIvOt_TwNaDBT4PV7rxyy-LBy1bBmj24hPq20oSYFA-VfE=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "We have an amazing new property manager Tabatha. She resolved a billing issue for us quickly and seamlessly. We highly recommend this manager.",
      "date": "2025-03-08T19:01:54.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Ruben, We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We look forward to seeing you again soon.",
      "replyDate": "2025-06-24T19:00:45.000Z",
      "tags": [
        "staff"
      ],
      "sentiment": "positive"
    },
    {
      "id": "58a813fb-757e-4b3b-9883-0452eb4f4bbc",
      "author": "Kristen Gilchrist",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocLKF0bagY9mx5HXvPoaeEcuW6ow2nhE6oW_pJqlMkM498QRuA=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Tabitha has been amazing. She goes above and beyond to help me.",
      "date": "2025-02-27T16:43:25.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Dear Kristen, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you.",
      "replyDate": "2025-06-24T19:00:45.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "05ad431e-f8b2-448f-b055-29bbc3d96715",
      "author": "Debra Seamans",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjUUnz1NHSGq4ebQni0c2cqw22wqDnjtU7K7Z-8oFSHiz80qPEo=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Have been a customer > 1 year. Needed an additional unit near existing unit. Spoke/phone with Tabatha in Huntington office. Tabatha was super helpful to secure the unit adjacent to our existing unit since website can’t support this level of choice. All done in about 10 minutes- ready to access the new space same afternoon. Local team is great.",
      "date": "2025-01-29T19:18:44.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Debra, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!",
      "replyDate": "2025-06-24T19:00:45.000Z",
      "tags": [
        "staff",
        "access",
        "security"
      ],
      "sentiment": "positive"
    },
    {
      "id": "f379b881-384c-4a44-b0f0-fe1ac005e09b",
      "author": "Ronnie Clinton",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKv0RtmjDCQXGW3inxyfQKyqoj37e6DtzPLAMI7wZ0a7_8e-Q=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Called few days ago , the 2 ladies spoke to ,I believe was Kali and Tabitha were great , thought I needed one size but after speaking them realized I may need another. I wasnt able to go then to see but Casey met me later later that day , convinced me I do need the larger area for my needs.    Thise girls there in Hunti gton,Tx got that teamwork down .",
      "date": "2024-11-25T21:53:12.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Ronnie, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!",
      "replyDate": "2025-06-24T19:00:45.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "b60c94ba-d7e8-4acc-a562-da1cf2780335",
      "author": "Kayla Marie",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjWd6-W12-Gous7Zow6783fkezWIGn5GCHWsD-3w-8fjOrVvdUfcBg=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "",
      "date": "2024-10-24T17:51:48.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Greetings Kayla, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. Thanks again and we look forward to seeing you again soon.",
      "replyDate": "2025-06-24T19:00:45.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "1b4bf856-c29c-4fcb-b612-ffbcb408a475",
      "author": "Full Moonsie",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocIBt1gNv6Fqm_SQ6Q44lrLRDDuBreiz9fLF6hTgC2AjX3777w=s64-c-rp-mo-ba12-br100",
      "rating": 5,
      "text": "Clean, always helpful, nicely maintained property. Office staff Kathryne Chris and Isaac are always ready to assist",
      "date": "2024-05-31T17:38:43.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Full, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. It was a pleasure to serve you.",
      "replyDate": "2024-06-24T19:00:45.000Z",
      "tags": [
        "cleanliness",
        "staff"
      ],
      "sentiment": "positive"
    }
  ]
}