{
  "summary": {
    "average": 4,
    "total": 3,
    "distribution": {
      "1": 0,
      "2": 1,
      "3": 0,
      "4": 0,
      "5": 2
    }
  },
  "reviews": [
    {
      "id": "21fcdfbb-ef11-41e8-8dcb-8a178a3670bf",
      "author": "Meagan Eaves",
      "avatarUrl": "https://lh3.googleusercontent.com/a-/ALV-UjVBokU68-_A7C106GXZEiVGUMOa08kwL8JEcjxUANG3NdwWRp208g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "Dawn was such a big help. Thanks for all your help.",
      "date": "2026-03-19T20:08:00.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hello Meagan,<br><br>Thank you for your wonderful feedback about Dawn's support. We are thrilled to hear how helpful she was during your experience. Your positive words inspire us to continually improve our service. We look forward to welcoming you back soon!<br><br>",
      "replyDate": "2026-03-29T17:07:08.000Z",
      "tags": [],
      "sentiment": "positive"
    },
    {
      "id": "a442911f-6ba6-47c1-b448-beccdbf1a832",
      "author": "Sebon Johnson",
      "avatarUrl": "https://lh3.googleusercontent.com/a/ACg8ocKTyL_WyB2Md4HWBduF8Lfmno1WA-EYsh0ND6Ev3mnXzGF_7g=s64-c-rp-mo-br100",
      "rating": 5,
      "text": "I’m so elated Dawn is back on site, she takes her job to heart, she have great customer service skills.",
      "date": "2026-02-10T20:07:58.000Z",
      "verifiedTenant": false,
      "featured": false,
      "reply": "Hi Sebon! Thank you for sharing your positive sentiment! We're happy to know that you've had a great experience with us and look forward to your next visit.",
      "replyDate": "2026-02-28T17:07:08.000Z",
      "tags": [],
      "sentiment": "positive"
    }
  ]
}