{"summary":{"average":4.3,"total":66,"distribution":{"1":8,"2":1,"3":2,"4":6,"5":49}},"reviews":[{"id":"f54b148f-db32-459f-93b2-fc626af5e5ff","author":"Regina Simmons","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIRummELqe93Y6n3UgE1KNJ2ifiYLd3TeQfwYunEC2gbdFsMA=s64-c-rp-mo-br100","rating":5,"text":"Annie is very sweet and helpful.","date":"2026-08-03T19:34:33.000Z","verifiedTenant":false,"featured":false,"tags":["staff"],"sentiment":"positive"},{"id":"f3829e08-e706-45ce-b474-8b6d49f6a11b","author":"My G RC","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLJ7XsIxCLblJ5Ch2iZJgxurIAsPuXmbTGAudvW1dbTVeNoUw=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-07-31T17:17:23.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, My. Your feedback is highly appreciated. Thank you so much for the review!","replyDate":"2026-08-02T18:19:11.000Z","tags":[],"sentiment":"positive"},{"id":"78a630d4-1efb-4835-92cc-3ce9880c1686","author":"Nicci Waldon","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKa3yIhwTVgqR-34C4ZM4YJedkTEdvVZWwE0NBu-STKqOgfwQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-07-29T17:12:35.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"9a87b192-9fa2-4344-a71d-3e49301dc480","author":"shalimar torres","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ6SMYK4dC9ct5QT8GM3TRE-zc54X96Euh551EIvoycI9HvHA=s64-c-rp-mo-br100","rating":5,"text":"Customer service was great as well as prices","date":"2026-07-22T17:27:43.000Z","verifiedTenant":false,"featured":false,"tags":["price"],"sentiment":"positive"},{"id":"93e2b126-088b-4bb3-8eb9-9d1ad07f8fbe","author":"Chris Mathews","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJSDzwxn9Uoq0NE4Ea2XTmu2m-wGDtCzG-zERC4LYtI7depuQ=s64-c-rp-mo-br100","rating":5,"text":"I have been looking for a good storage place for awhile. This place checks all my needs and service is great","date":"2026-07-15T21:47:46.000Z","verifiedTenant":false,"featured":false,"reply":"Your review is appreciated, Chris. We are glad My Garage Self Storage meets your needs and that our service stands out.","replyDate":"2026-08-02T18:19:11.000Z","tags":[],"sentiment":"positive"},{"id":"d4619b60-4952-4fdc-9912-1667b4a34f2a","author":"Bradley Coy","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJeUzaKTPRDVX8ldp15bqiKmpKWYlSxZ5tHoxtVN56cbxj-5Q=s64-c-rp-mo-br100","rating":5,"text":"Great location and Annie is very friendly and eager to help","date":"2026-06-09T20:27:53.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your kind words, Bradley! We're thrilled to hear that you enjoyed our great location and that Annie was helpful and friendly during your visit. We strive to provide excellent service, and we're always here to help in any way we can. We appreciate your feedback and hope to welcome you back again soon!","replyDate":"2026-08-02T18:19:11.000Z","tags":["staff"],"sentiment":"positive"},{"id":"75091d38-d663-4676-b7e9-24321e53cc4e","author":"Darrion Yang","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUau8elHSX1HqRuA2xOa5ASsQtJN95qHccSafaN-5InoBLbVoE=s64-c-rp-mo-br100","rating":5,"text":"Angela was extremely helpful in getting me set up. Clean facilities, easy to access.","date":"2026-04-16T10:52:36.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Darrion. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2026-05-02T18:19:11.000Z","tags":["cleanliness","staff","access"],"sentiment":"positive"},{"id":"e932e432-ff3a-4cfa-8873-70eb44bf96cc","author":"Susan Sterle","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUMMemxV1_mcu-Gmx8ehHVbwgPqnSnwoLYozPJd1n72jHGgQdys=s64-c-rp-mo-br100","rating":5,"text":"This was a very easy sign-up and a great price! I highly recommend them!","date":"2026-02-13T21:52:42.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Susan. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2026-03-02T18:19:11.000Z","tags":["price"],"sentiment":"positive"},{"id":"e06812b0-3ab3-4f25-9d47-6e5fdf033cbf","author":"Bob Miller","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX4l0cdmh244_xZQtiNrkIrT4exIZ5q87rov6X5Ml8eSITMh4c=s64-c-rp-mo-br100","rating":5,"text":"I stored here a few years ago and I was blown away by how much work the new owners have put into the property! I was skeptical about renting here, but when I saw all of the improvements with the maintenance and upkeep it was a no brainer! Annie was wonderful and showed me the smart units they offer that give 24/7 motion alerts PLUS they offer a lifetime guarantee on all of their locks 🔒. It feels good knowing I have an added layer of security. The pricing was transparent, the move in took less than 5 minutes, and I got a really great promotion. Highly recommend storing with these folks!","date":"2026-01-06T17:30:07.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Bob. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2026-02-02T18:19:11.000Z","tags":["price","access","security"],"sentiment":"positive"},{"id":"02f33f37-be7f-4b22-ae9e-f5afdb985494","author":"karen Fitzgerald","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXDKrZWybtUjMnCkQz7H8nBtrK4ve76e0giV8wlCTp1kw5DYqY=s64-c-rp-mo-br100","rating":5,"text":"I thank God for you guy's its been 3 year's since I have had my storage and yall have been very patient and kind with me when I went through hard times making my payment thank yall for blessings me to keep my thing's it means alot to me!!...Thank you all so very much 😊 💖","date":"2025-09-04T18:22:41.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Karen. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2025-10-02T18:19:11.000Z","tags":[],"sentiment":"positive"},{"id":"9fadda6e-7a96-46ee-b17d-b90c3eab56cc","author":"Kellie Hoffman","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVPFtOqHuzEAdBVMV7xIlTsL_72hccjaukgKsVzEJ1zIXUwP3wD=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great customer service!","date":"2025-08-29T19:17:49.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Kellie. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2025-09-02T18:19:11.000Z","tags":[],"sentiment":"positive"},{"id":"736f9202-e1ea-4564-8f48-c2667326d39f","author":"Kody Jordan","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocII5exaszhFZmrgr8SCpC-nJ15rOVzSCUeDPMpxgM_r1_Zllg=s64-c-rp-mo-br100","rating":5,"text":"Annie is kind and goes above and beyond for her tenants","date":"2025-08-04T17:29:44.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Kody. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2025-09-02T18:19:11.000Z","tags":[],"sentiment":"positive"},{"id":"75f77e3f-96cc-4245-8e43-f3d1b88174c4","author":"Angelina Anderson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ01fPx-hNtX3jL5DLiLJo6z0B79nmujiLFM38RWtqQXs3lGg=s64-c-rp-mo-br100","rating":5,"text":"Annie was absolutely fantastic during the whole process 👏🏼","date":"2025-08-04T17:27:12.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Angelina. We are thrilled to learn that you had a positive experience with us!","replyDate":"2025-09-02T18:19:11.000Z","tags":[],"sentiment":"positive"},{"id":"37f34a14-ab84-4dbe-92aa-5f671e19e7b3","author":"Amy Lynn Ashley","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWSKpkt7aWQS3Ms57dMb_vDb9_EcwJOwmkEK_id2BuvbRc25Tc=s64-c-rp-mo-br100","rating":5,"text":"Annie was extremely helpful with lining us up with a storage unit! The new owners have done a great job in cleaning up the property!","date":"2025-07-29T17:38:48.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Amy. Thank you so much for leaving us a stellar review!","replyDate":"2025-09-02T18:19:11.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"d9c1c9ec-c4b0-4223-9c3b-47ad0fdd7179","author":"Krystal Stewart-Davis","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIFokWe6NQtecxIpy5hhhWBaBRDlv3SvHH-7cv9mUf-kyIjeA=s64-c-rp-mo-br100","rating":5,"text":"Annie is such a helpful manager. I was very sad when the manager left where my storage units are. Annie stepped up and made me feel so comfortable and introduced me to the new manager as well. Thank you Annie! I just may survive after all. 😉","date":"2025-06-18T03:45:21.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Krystal. Thank you so much for leaving us a stellar review!","replyDate":"2025-09-02T18:19:11.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"06f21efd-5015-4e4a-8bac-7b8214d952c3","author":"A.Miracle Ingram","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIOhYSykIoDATNUPUepmkWIz1AkfJaLAIP33r7m7Ve_CMD7uQ=s64-c-rp-mo-br100","rating":5,"text":"I purchased a storage online. It was easy and the manager called with a follow up email detailing everything I needed to access my storage. Highly recommend!!","date":"2025-03-01T00:16:51.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, A.miracle. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2025-09-02T18:19:11.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"c63e0a19-6748-43dc-a70f-1bfa620df253","author":"Elizabeth Aguilar","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJpYgs6dYrEkkkd_4O7IVZx9jG3WtTHsarNIjj_MBXqiWi5T4k=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-01-28T13:48:50.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Elizabeth. We appreciate the rating, and are glad we could provide you with a positive experience!","replyDate":"2025-09-02T18:19:11.000Z","tags":[],"sentiment":"positive"},{"id":"f9ca4c7d-42ce-494b-8ee6-c8535d981591","author":"Mike Garza","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVPbVqIqnpvcYGePl3KRxbd4OzwIvbKu7R8JS4tOewNQJ247zKW=s64-c-rp-mo-br100","rating":5,"text":"Nice and convenient,  they put a lock on it and sent me the combination. Thanks","date":"2024-03-18T22:50:33.000Z","verifiedTenant":false,"featured":false,"reply":"We love to hear this!  We appreciate your business.","replyDate":"2024-09-02T18:19:11.000Z","tags":["security"],"sentiment":"positive"},{"id":"308178de-e75c-4d30-ac09-349fe2166436","author":"Adam Heredia","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI0JwaW9uSTol5TKaJDINTe_ceNeeDPn4XZKKTHh15cjeMjjA=s64-c-rp-mo-br100","rating":5,"text":"Great place to store stuff.","date":"2024-03-02T23:53:12.000Z","verifiedTenant":false,"featured":false,"reply":"We love 5 stars!  Thank you, Adam.","replyDate":"2024-09-02T18:19:13.000Z","tags":[],"sentiment":"positive"},{"id":"dc5b2970-ccf8-4de1-b8df-961b3e502c33","author":"Amanda Smith","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXMc1vIk5HiZD3KYjp9jAk4GihxLw5YG7avvuE86ZkSnDvii17fwg=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2023-05-28T02:01:26.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! If there is anything we can do better, please feel free to contact our facility and let us know. We are always striving to improve, but we are grateful that you had a 5-star experience with us!","replyDate":"2022-09-02T18:19:13.000Z","tags":[],"sentiment":"positive"},{"id":"3194ab45-94ab-4a40-811f-719309bd3446","author":"Patricia Shimek","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVS5yxlw541hDB8gTeJfnQmlfldMswIqvP2tHMRGuhzu0gr80H-=s64-c-rp-mo-br100","rating":5,"text":"Have had no problems at all with my storage unit there.","date":"2023-05-25T21:14:43.000Z","verifiedTenant":false,"featured":false,"reply":"Patricia, thank you for taking the time to leave us a rating! We really appreciate it! We are always striving to improve, so if there are any ways that we can better your storage experience, please don’t hesitate to let us know. Thanks again for the 5 stars!","replyDate":"2023-09-02T18:19:13.000Z","tags":[],"sentiment":"positive"},{"id":"010f0fc9-9cb3-4df1-9d80-be3592aed014","author":"Christieleigh Medrano-Portillo","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUUaF6rTle8GIVCpBkuRRH3o1SlOVmziZfl5YNjSpBjX0SvfvK0EQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2023-02-23T12:00:53.000Z","verifiedTenant":false,"featured":false,"reply":"Christieleigh, thank you for taking the time to leave us a rating! We really appreciate it! If there is every anything we can do to improve your experience, please don’t hesitate to let us know. Thanks again for the 5 stars!","replyDate":"2023-09-02T18:19:13.000Z","tags":[],"sentiment":"positive"},{"id":"39ea93cc-0f9e-4854-946f-4a6168674639","author":"Alvonta Jones","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVQr7jzpSKZkcEHV4wwuX94k7I-AZ5juqLn4ExNytVUKvn_Onsy=s64-c-rp-mo-br100","rating":5,"text":"","date":"2023-02-11T16:43:49.000Z","verifiedTenant":false,"featured":false,"reply":"Tee, thank you for taking the time to leave us a rating! We really appreciate it! If there is ever anything that would make your storage experience better, please don't hesitate to let us know. Thanks again for the 5 stars!","replyDate":"2023-09-02T18:19:13.000Z","tags":[],"sentiment":"positive"},{"id":"039247c9-5ffc-4b4d-abe8-00561bac60f6","author":"Cassandra Mcquieter","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVj7zhEfZj9nNyLfgfpvk1qD66c-sDPytoDq8Q6RegrIVTodnMm=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2023-02-04T11:06:14.000Z","verifiedTenant":false,"featured":false,"reply":"Cassandra, thank you for taking the time to leave us a rating! We are always striving to improve, so if there is ever anything we can do to better your experience, please don’t hesitate to let us know. Thanks again for the 5 stars!","replyDate":"2023-09-02T18:19:13.000Z","tags":[],"sentiment":"positive"},{"id":"f4c6a919-39c2-464d-abc7-bb00af7bd694","author":"Matilda Flores","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWZIvu9gPRDqvSaG5Ef35rWCAd-dTKyJyw9mZROulnsyrRLIMq-_Q=s64-c-rp-mo-ba12-br100","rating":5,"text":"VERY CONVIENT & MR.ED HAS WORKED WITH US IN A TIMELY MANNER CONCERNING OUR BELONGING'S, THANK YOU MR.JHAWK.","date":"2023-02-03T15:38:56.000Z","verifiedTenant":false,"featured":false,"reply":"Matilda, thank you so much for taking the time to leave us a review! We really appreciate it! It is so good to hear that you had a great experience with Ed and that our service was convenient. If there is ever anything that we can do to improve, please don't hesitate to let us know. Thanks again for the 5 stars!","replyDate":"2023-09-02T18:19:13.000Z","tags":[],"sentiment":"positive"},{"id":"667c0ad7-a3be-4f8a-8ef3-85d608aa995d","author":"Debrah-Sue “D-S-FORD” Ford","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIUGTh8fW7KMLYDd8KKQ3wxQdldK7kbPygyb0bVvR7tdK8AI_c=s64-c-rp-mo-br100","rating":5,"text":"I do nicely with this agency and I am totally grateful for it in a needed season and time!!!","date":"2022-12-03T18:32:17.000Z","verifiedTenant":false,"featured":false,"reply":"Debrah Sue, thank you for taking the time to leave us a review! We really appreciate it! We are glad to hear we were able to meet your needs. We are always striving to improve, so if there is ever anything that we can do to make your storage experience better, please feel free to let us know. Thanks again for the 5 stars!","replyDate":"2023-09-02T18:19:13.000Z","tags":[],"sentiment":"positive"},{"id":"9b8404e2-6c0b-45c0-913c-d82470dfa8e0","author":"Paul Rodriguez","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIvns6K7A6CDRwe9B-PxaGae4r0_ClZSs4H9ABkKT5bBFNc_Q=s64-c-rp-mo-br100","rating":5,"text":"","date":"2022-09-30T20:55:22.000Z","verifiedTenant":false,"featured":false,"reply":"Paul, thank you very much for leaving us a rating! We appreciate you taking the time to do that. If there is ever anything we can do to improve your storage experience, please let us know. Thanks again for the 5 stars!","replyDate":"2023-09-02T18:19:13.000Z","tags":[],"sentiment":"positive"},{"id":"36fbeb4c-5183-4491-aee8-dfab609736ea","author":"Trevor LaRue","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLPg_Ny4WM0igy8wGpaW3WHJ3BVkRS-8zQip4XdKRMlwIn9pw4=s64-c-rp-mo-br100","rating":5,"text":"","date":"2022-09-25T01:08:07.000Z","verifiedTenant":false,"featured":false,"reply":"Trevor, thank you for taking the time to leave us a rating! We are glad to see you had a great experience. If there is ever anything we can do to improve your experience, please let us know. Thanks again for the 5 stars!","replyDate":"2023-09-02T18:19:13.000Z","tags":[],"sentiment":"positive"},{"id":"9540a7f5-2201-4cb4-9475-ca12053aa31a","author":"valerie kemp","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVbsrkxk_So86jcLaqGiQk6ld70pldel_ZPlpTqFOkli9F8I99T=s64-c-rp-mo-ba12-br100","rating":4,"text":"","date":"2022-05-05T17:00:13.000Z","verifiedTenant":false,"featured":false,"reply":"Valerie, thank you for taking the time to leave us a rating! We really appreciate it! If there is anything we can do to improve your storage experience and earn that extra star, please do not hesitate to let us know. Thanks again for the 4 stars!","replyDate":"2023-09-02T18:19:13.000Z","tags":[],"sentiment":"positive"},{"id":"4d15de17-4e7b-4bdb-883b-1e618311f242","author":"April Daly","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXgruU4cdVG2A6OOlHMzxjtlCKc6m_VY-3r-5WBETjPWugklsR4=s64-c-rp-mo-br100","rating":5,"text":"","date":"2022-04-11T23:29:14.000Z","verifiedTenant":false,"featured":false,"reply":"April, thank you for taking the time to leave us a rating! We really appreciate it! If there is anything we can do to improve your storage experience, please do not hesitate to let us know. Thanks again for the 5 stars!","replyDate":"2023-09-02T18:19:13.000Z","tags":[],"sentiment":"positive"},{"id":"a9b48b12-de5d-458e-a509-b82197c24a8a","author":"Cameron Battles Marrero","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX8wP2KA9ZHfT6lr9zH6hrgsqGn5pNHmmQQ_-GyX4sojIWPR24x=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great staff and management, really enjoy working with them for all my storage needs!","date":"2022-01-05T18:23:51.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your review Cameron! We appreciate any and all feedback. Please let us know if there is anything that we can do to make your storage experience any better. - Terri W., District Manager","replyDate":"2022-09-02T18:19:13.000Z","tags":["staff"],"sentiment":"positive"},{"id":"d2f6274a-a648-457b-b718-1fe45429fb65","author":"Eric McComas","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKB5g46MJGeIr3PbeBzV12sRbroqAx-idWspHIPUbFgfC9cIQ=s64-c-rp-mo-br100","rating":4,"text":"Good","date":"2021-07-30T14:37:12.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your review Valerie! We strive to provide our customers with a 5-star experience. Please feel free to contact our facility and let us know how we could earn that extra star!","replyDate":"2022-09-02T18:19:13.000Z","tags":[],"sentiment":"positive"},{"id":"4c7f9d7d-35d7-4698-ae6a-e7621ed016a1","author":"Heath Edwards","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLaZEzn_xVtUp90epXdiyykj_CWONWXUwJ5JCfcmytrDXFaDg=s64-c-rp-mo-ba12-br100","rating":4,"text":"Service has been greatly improved. Facilities are being and have been upgraded also. Definitely worth taking a look for the values that are provided.Don’t be surprised if you get more than expected.","date":"2021-06-04T17:01:28.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your review Valerie! We strive to provide our customers with a 5-star experience. Please feel free to contact our facility and let us know how we could earn that extra star!","replyDate":"2022-09-02T18:19:13.000Z","tags":["price"],"sentiment":"positive"},{"id":"f2e6ac3b-a1c3-4686-ad66-d4d5be98a842","author":"Eric McComas","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVQWfWZFtJoCI34DyUlRPo9AWMhPV_AkfRW36boB08SR_YLroGP=s64-c-rp-mo-ba12-br100","rating":4,"text":"Manager is doing a very good job. He actually cares about giving good customer service.","date":"2021-03-31T04:15:27.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your review Valerie! We strive to provide our customers with a 5-star experience. Please feel free to contact our facility and let us know how we could earn that extra star!","replyDate":"2022-09-02T18:19:15.000Z","tags":["staff"],"sentiment":"positive"},{"id":"cbfe5d4c-6ae0-4b5a-be1d-7bf6bb382251","author":"Rudy Rangel","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ926cDAYajwNDgM-RCIbktu4xs8KodMHXe1SgR93YF9l3UA18q=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2021-01-22T17:28:34.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! If there is anything we can do better, please feel free to contact our facility and let us know. We are always striving to improve, but we are grateful that you had a 5-star experience with us!","replyDate":"2022-09-02T18:19:15.000Z","tags":[],"sentiment":"positive"},{"id":"8ddeaa15-5502-4f56-9c3b-659081156862","author":"Rachel Anderson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI2VPUDsCqmVtyUAZp2Iwdjbr8897lAz-VafdgMJ9wGkhgMKg=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2020-01-10T22:31:16.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! If there is anything we can do better, please feel free to contact our facility and let us know. We are always striving to improve, but we are grateful that you had a 5-star experience with us!","replyDate":"2022-09-02T18:19:15.000Z","tags":[],"sentiment":"positive"},{"id":"48cded7b-2870-4c1f-857a-31f1d8eafd3f","author":"Carol Grundy","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVW6UHq5TPwTksto1EF2YzXDPRle28HdY1Sy0rBkFKziuZkmS7Osw=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2020-01-03T15:02:10.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! If there is anything we can do better, please feel free to contact our facility and let us know. We are always striving to improve, but we are grateful that you had a 5-star experience with us!","replyDate":"2022-09-02T18:19:15.000Z","tags":[],"sentiment":"positive"},{"id":"e31fa11d-05fb-49a6-bfc2-0374becbc26f","author":"Brandee Forshage","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXqp09A7bvGPySIu1Al03PcZ7dkkqp_FVoBbHcN9e3WzBjE3Wbr=s64-c-rp-mo-ba12-br100","rating":5,"text":"I think the management is awesome. Very thorough and knew her job. I would recommend to everybody!!!!","date":"2019-10-31T21:27:02.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! If there is anything we can do better, please feel free to contact our facility and let us know. We are always striving to improve, but we are grateful that you had a 5-star experience with us!","replyDate":"2022-09-02T18:19:15.000Z","tags":[],"sentiment":"positive"},{"id":"46998040-c7e2-4a89-9a67-97f6af06823d","author":"Breanna rodriguez","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKRYibcF7pUv1A-LfBUYFooofdmoBQMS5TPAD7mExbRnXa6Qg=s64-c-rp-mo-br100","rating":5,"text":"","date":"2019-10-03T22:28:45.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! If there is anything we can do better, please feel free to contact our facility and let us know. We are always striving to improve, but we are grateful that you had a 5-star experience with us!","replyDate":"2022-09-02T18:19:15.000Z","tags":[],"sentiment":"positive"},{"id":"d1ef7c02-17ca-479d-a61f-0934abe7e9c3","author":"camryn trussell","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWSyeBUOK1QcZeSbmGj702IE-TD6fyRQ6yMeIQMlu7OGyE-WJV8=s64-c-rp-mo-br100","rating":5,"text":"Great staff , location is wonderful , prices are the best in town. Highly recommend! Plus they sale moving supplies .","date":"2019-09-19T03:48:24.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! If there is anything we can do better, please feel free to contact our facility and let us know. We are always striving to improve, but we are grateful that you had a 5-star experience with us!","replyDate":"2022-09-02T18:19:15.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"c2e3d00e-4fa1-4151-af90-3a031c09f0b6","author":"Mitch J","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK4IA1B7whqhkvT-U742lajMwlcKDNnnA09X1Xbs0Dz4Kl8=s64-c-rp-mo-br100","rating":5,"text":"This property may be older but I love storing here ! The new manager Jami is amazing . She gives the best customer service . I’m glad I chose Tri Star Temple. Plus there the cheapest in town .","date":"2019-09-18T18:15:50.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! If there is anything we can do better, please feel free to contact our facility and let us know. We are always striving to improve, but we are grateful that you had a 5-star experience with us!","replyDate":"2022-09-02T18:19:15.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"0bf35f93-34d6-48fe-b0b0-fb270571dfc4","author":"Lashunta Leach","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX3XDwPeQ0pZFA9lgh-D2qFYlT_2HFdcQ4HiaDHBNUWdNbu6jO2=s64-c-rp-mo-ba12-br100","rating":5,"text":"This facility has great pricing. They take you to look at different units. The units are clean and roomy.","date":"2019-09-18T13:33:23.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! If there is anything we can do better, please feel free to contact our facility and let us know. We are always striving to improve, but we are grateful that you had a 5-star experience with us!","replyDate":"2022-09-02T18:19:15.000Z","tags":["cleanliness","price"],"sentiment":"positive"},{"id":"b608f1c2-1ef3-411c-8369-38307f6ec680","author":"Cecilio Irizarry","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKJLWAW8W_Vw7nJMq8NgshjIQmPrV8eZ7ZtgD__0MJa7J5MMQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2019-08-10T14:20:44.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! If there is anything we can do better, please feel free to contact our facility and let us know. We are always striving to improve, but we are grateful that you had a 5-star experience with us!","replyDate":"2022-09-02T18:19:15.000Z","tags":[],"sentiment":"positive"},{"id":"22d144ed-bea7-435d-9508-c5a8feb60a04","author":"Melynna Morgan","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKP5ATGIlz8Jj7Sm8Fi3B9aTRgcjcaIrcXfZbrNIi3gQ5PNuA=s64-c-rp-mo-br100","rating":4,"text":"","date":"2019-06-23T09:18:22.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your review Valerie! We strive to provide our customers with a 5-star experience. Please feel free to contact our facility and let us know how we could earn that extra star!","replyDate":"2022-09-02T18:19:15.000Z","tags":[],"sentiment":"positive"},{"id":"f6895cc7-30b2-42af-8262-cfaf0474d731","author":"Daniel Sanchez","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLX7lVrDo7Tx-U-c_N1qbLogZaKQBhexYAXbBrAWkClRT_A8w=s64-c-rp-mo-br100","rating":5,"text":"Good rate and deals","date":"2019-05-21T02:10:04.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! If there is anything we can do better, please feel free to contact our facility and let us know. We are always striving to improve, but we are grateful that you had a 5-star experience with us!","replyDate":"2022-09-02T18:19:15.000Z","tags":["price"],"sentiment":"positive"},{"id":"66b02274-1c0e-4300-91f3-90d7e0c7f21b","author":"Shane McIver","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIph4SI29Y2w6SUTW9Qnhsir0piOWXZnqFyrVsxT9JgobDO4XQ_=s64-c-rp-mo-br100","rating":5,"text":"","date":"2019-01-19T17:22:20.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! If there is anything we can do better, please feel free to contact our facility and let us know. We are always striving to improve, but we are grateful that you had a 5-star experience with us!","replyDate":"2022-09-02T18:19:15.000Z","tags":[],"sentiment":"positive"},{"id":"0ab039ed-c5de-4c1c-85b5-54ddc0385272","author":"Ant Lebowski","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJtNHiPqQzKzQLgQm9AT5NV-1noftuZ83meFHfyVOj2h_BTrQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Little outdated appearance wise but it has been a great experience","date":"2018-07-13T19:17:01.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! If there is anything we can do better, please feel free to contact our facility and let us know. We are always striving to improve, but we are grateful that you had a 5-star experience with us!","replyDate":"2022-09-02T18:19:15.000Z","tags":["access"],"sentiment":"positive"},{"id":"78752bef-c65d-4a9d-ad4d-6e24b620a63e","author":"MrRaulinTx","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL7vR-VYfYluhK11aSGGtcluBP_vrCDBKof55HKi618cyVxkw=s64-c-rp-mo-ba12-br100","rating":5,"text":"I been using storages buildings for 8 years\nAAA STORAGE in bosqueville, 254 Storage in north Waco, now I’m using Tri Storage, this month I was little late (6 days) in my payment, email them to make an arrangement, but management PUT A LOCK IN MY STORAGE!! I went to the office so she can unlocked and she said “No sir, you had to make a payment first ” never had any issues with other companies, I already put my 30day notice. I have all my business equipment there and can’t believe they did so!\n\nFor a crazy rule/policy you will lose a $220dlls customer!\n\n*******************************","date":"2018-02-28T17:34:49.000Z","verifiedTenant":false,"featured":false,"reply":"I would like to discuss your account and know that we can resolve these issues.  Please contact us directly at 888-406-5111.  We will also reach out to you directly.  Your satisfaction is very important to us.<br>Julie F.","replyDate":"2018-09-02T18:19:15.000Z","tags":["security"],"sentiment":"positive"},{"id":"bbd8c700-549a-448a-a460-121025af5fcf","author":"Brandy Glass","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIFYt1LREtk-hEP1YITx4_I2jtTWu7eDaPG16pOrMa_WZklRA=s64-c-rp-mo-br100","rating":5,"text":"The manager was super friendly and very helpful. The movers were able to drive up to the big garage door and had plenty of room to unload my belongings.","date":"2018-02-27T15:02:15.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! If there is anything we can do better, please feel free to contact our facility and let us know. We are always striving to improve, but we are grateful that you had a 5-star experience with us!","replyDate":"2022-09-02T18:19:15.000Z","tags":["staff","access"],"sentiment":"positive"},{"id":"378b864a-e637-4b4c-a6f0-4ae5eff133d8","author":"Wanda Green","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVRkvlOFPJnhy4jgeS_6XfHHjLy1SWDhpMUlZhXSh9QsWdE4Ko=s64-c-rp-mo-br100","rating":4,"text":"Good deal roomy","date":"2018-02-25T22:46:50.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your review Valerie! We strive to provide our customers with a 5-star experience. Please feel free to contact our facility and let us know how we could earn that extra star!","replyDate":"2022-09-02T18:19:15.000Z","tags":["price"],"sentiment":"positive"},{"id":"d9c296ef-cc80-48c9-930e-5cfcac21faaf","author":"Rosie Vargas","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIjt6hEpPoL6fopxr-w9jLzP1IGr9iT5Y21g7AuN3-ETXWJKQ=s64-c-rp-mo-br100","rating":5,"text":"Went with my sister to 3 storage facilities... This was by far the easiest choice... Good rates & topped off with friendly customer service...\nHighly recommend it!","date":"2018-02-25T19:45:07.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! If there is anything we can do better, please feel free to contact our facility and let us know. We are always striving to improve, but we are grateful that you had a 5-star experience with us!","replyDate":"2022-09-02T18:19:16.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"acb277be-200b-4440-9586-2c2f21721e6b","author":"John Costello","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL8r8rHvYL_p-ri8dotqzBieg-zw2pOboIE14GY2tx5Xsa2kg=s64-c-rp-mo-br100","rating":5,"text":"Good clean convenient location. Staff very friendly. Great prices, highly recommend.","date":"2018-02-24T19:20:57.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! If there is anything we can do better, please feel free to contact our facility and let us know. We are always striving to improve, but we are grateful that you had a 5-star experience with us!","replyDate":"2022-09-02T18:19:16.000Z","tags":["cleanliness","staff","price"],"sentiment":"positive"},{"id":"d14c4105-e415-4300-90c5-98a3c516c5bc","author":"Frank Price","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKwpd_BlORqf27lm06LoO4lKi_geSUVo_w9SAZLmWnl5Jn34g=s64-c-rp-mo-br100","rating":5,"text":"The facility is gated, and you have access 24/7. You have a good variety of sizes to choose from the price of the units are probably the lowest prices in town.","date":"2018-02-22T05:59:06.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! If there is anything we can do better, please feel free to contact our facility and let us know. We are always striving to improve, but we are grateful that you had a 5-star experience with us!","replyDate":"2022-09-02T18:19:16.000Z","tags":["price","access"],"sentiment":"positive"},{"id":"7f10aa39-56b3-4d70-af71-8bb689f5940b","author":"eealdaiz","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUrdmPW52r5RSV0iJSeOTjftJqzZjy9qzfZUVIC4TBfnfVPt3Fr=s64-c-rp-mo-br100","rating":5,"text":"I've been with Tri Star for a while and I've never had any problems.  They are always so friendly and willing to work you.","date":"2018-02-16T20:34:31.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review! If there is anything we can do better, please feel free to contact our facility and let us know. We are always striving to improve, but we are grateful that you had a 5-star experience with us!","replyDate":"2022-09-02T18:19:16.000Z","tags":["staff"],"sentiment":"positive"},{"id":"17d261a3-d210-433e-8219-f8d0ad4f7ad6","author":"Michael “Mike Dub” War","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocImFVu-FWOhIo9MyZSGdpi3w7xR-AeW6RH2sbOJqQtKunNx6w=s64-c-rp-mo-ba12-br100","rating":5,"text":"I had the best experience a new customer could get from this facility. The representative Rachel greeted me with a beautiful smile and made me feel welcome. She was not pushy and answered all my questions. The facility itself was very clean and well managed. If I could give more stars I would.","date":"2016-04-26T21:56:56.000Z","verifiedTenant":false,"featured":false,"reply":"Hey Michael! Thanks so much for sharing your positive experience at our facility! We greatly appreciate the feedback.<br><br>All the best!","replyDate":"2016-09-02T18:19:16.000Z","tags":["cleanliness","price"],"sentiment":"positive"}]}