{"summary":{"average":4.9,"total":43,"distribution":{"1":1,"2":0,"3":0,"4":1,"5":41}},"reviews":[{"id":"ab579670-baa4-4e74-9500-35e1aa9648dc","author":"Greg Watson","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUb9kK_x_5jzDM76yvC3A_gHWxR1AD0GpYYR5iL9-q-SA82Fwc=s64-c-rp-mo-br100","rating":5,"text":"I usually don’t leave reviews but I had to after my experience today talking with Tyler. My mom has dementia and will be moving into a nursing home by the end of the year and I was trying to find somewhere decent to keep her belongings once we have to make those arrangements. Tyler gave me a tour around the facility and laid out all of the details without any BS. When dealing with unpredictable situations it really means a lot when you come across folks who really do care to listen and understand and bow it’s one less thing I have to be worried about in the future. Looking forward to doing business here. Thanks again Tyler!","date":"2026-07-06T19:28:00.000Z","verifiedTenant":false,"featured":false,"reply":"We are honored to hear Tyler provided clear, compassionate guidance during a difficult time. Greg, we look forward to serving you and your family.","replyDate":"2026-08-02T18:19:10.000Z","tags":["price"],"sentiment":"positive"},{"id":"31dac5a1-8e02-43be-86a7-b138ec677488","author":"Kimberly Griswold","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVAZSOxkRryIjc48PsIg2RVi2JwPpbMdeaCkzThnUfvZ-0jc3E=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2026-05-07T17:16:08.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Kimberly. We must have done something right to get such a good rating from you. We really appreciate you taking the time!","replyDate":"2026-06-02T18:19:10.000Z","tags":[],"sentiment":"positive"},{"id":"d40ce115-1b7b-4b0f-8153-77810a3b7351","author":"Mariah Ogell","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK9BPTRLLnwVhFpUD-KYX8oElcRyETtE4QFjsCO2Ped1UNlJg=s64-c-rp-mo-br100","rating":5,"text":"Clean and friend people!","date":"2026-02-24T14:32:14.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Mariah. Thank you so much for leaving us a stellar review!","replyDate":"2026-03-02T18:19:10.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"ee559923-f9a7-4f2a-b493-2ca8a3bc118d","author":"Shay Moore","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLalhDNTdgyQwNNby0CobW2C7y9PRuXUSM52d7-Pl7kzQpcZg=s64-c-rp-mo-br100","rating":5,"text":"Great, clean and friendly!","date":"2026-02-24T14:31:19.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Shay. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2026-03-02T18:19:10.000Z","tags":["cleanliness","staff"],"sentiment":"positive"},{"id":"fa6e997b-86d9-4c0a-91a4-fd5f03f8c19f","author":"Chelsey Lummus","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLeDzIimy7QI4ACwtBethTbwnZXxn2ClKv-C8dJC7GtfClYEA=s64-c-rp-mo-br100","rating":5,"text":"Tyler is 10/10 for service, when yo go there ask for him.","date":"2025-12-17T18:01:09.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Chelsey. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2026-01-02T18:19:10.000Z","tags":[],"sentiment":"positive"},{"id":"55ab0aae-b320-4b7b-9605-9f21a34ecc16","author":"Ashley McKinley","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV5ImGDFsjMH-VSdAUwcXLvKgE1XSoc857kVZwE1B9Qw1wGDF-TuA=s64-c-rp-mo-ba12-br100","rating":5,"text":"We’ve had an excellent experience with this RV storage facility, and a big part of that is thanks to Tyler. He is incredibly helpful, knowledgeable, and easy to work with. From day one, Tyler made the entire process smooth and stress-free, answered all of our questions, and genuinely cares about providing great service. The facility itself is clean, secure, and well maintained, but Tyler’s professionalism and responsiveness really set this place apart. Highly recommend this facility, and especially Tyler,  to anyone needing RV storage.","date":"2025-12-12T16:09:12.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Ashley. We are thrilled to learn that you had a positive experience with us!","replyDate":"2026-01-02T18:19:10.000Z","tags":["cleanliness","staff","security"],"sentiment":"positive"},{"id":"d89aa5e5-0a97-4872-b2a8-a462bb35e8e2","author":"Manny Plascencia","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLW7ZNELkHUlSSMWEMgCZMP-6fqqhbjySBryv_PQhM9_o_VZA=s64-c-rp-mo-br100","rating":5,"text":"Tyler is very professional and hard working","date":"2025-12-10T17:35:32.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Manny. Thank you so much for leaving us a stellar review!","replyDate":"2026-01-02T18:19:10.000Z","tags":["staff"],"sentiment":"positive"},{"id":"234767ea-5177-4883-85b6-5f1974ac812b","author":"Claudia Faulkner","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjULhNLIYdM7PXqaFcV7IcZVRwNfM7BsVcZSi3ZOpMFV6kjkUwX1=s64-c-rp-mo-ba12-br100","rating":5,"text":"What’s there to say?! 10/10 recommend! Tyler you’re a delight to work with! Very informative and professional. Thank you for your service!","date":"2025-12-09T05:29:01.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Claudia. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2026-01-02T18:19:10.000Z","tags":["staff"],"sentiment":"positive"},{"id":"f69bdd4c-7855-4639-b064-18ca59d739f4","author":"Ryan Holohan","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIV4kTKtHM6KyYDBXKgoPbEvfabVUFfEQ-tTlYOjtflDfp98A=s64-c-rp-mo-br100","rating":5,"text":"I called and talked to Tyler last Thursday about storing my power boat there. He had to be the friendliest most knowledgeable person I have spoke to on the phone in a long, long time. So kind and friendly I will definitely be recommending this place to my friends!  -Ryan Francis Holohan","date":"2025-12-08T16:29:52.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Ryan. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2026-01-02T18:19:10.000Z","tags":["staff"],"sentiment":"positive"},{"id":"ab0231fd-190e-4995-b843-3472900d7c54","author":"liz birmingham","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU3QXvfKJq3GgljuL9lEXFjbbtKMZK1ZNBxZdphTI-VQoD--9eg=s64-c-rp-mo-br100","rating":5,"text":"I had some questions about renting a storage space and the property manager Tyler was very helpful!  He answered all my questions and was really nice!  Highly recommend them!","date":"2025-12-08T05:12:37.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Liz. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2026-01-02T18:19:10.000Z","tags":["staff"],"sentiment":"positive"},{"id":"56dd6cd2-0f10-4f97-9673-63c687c97eb2","author":"Katelyn Willis","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU1FRzSn9Oi2AqvwFFXTeaOw6vFDxy0BiKd74nPIWJgFUkmaYM=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-12-07T15:21:35.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Katelyn. We must have done something right to get such a good rating from you. We really appreciate you taking the time!","replyDate":"2026-01-02T18:19:10.000Z","tags":[],"sentiment":"positive"},{"id":"bca6d32b-22b6-44a1-b1c8-e031ddcbe603","author":"Monte","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJRDD48LoJF8CTcZi3mlIw6t7LTKwz1feSLIAvE2Qr6RSMgjg=s64-c-rp-mo-br100","rating":5,"text":"Tyler is the man to speak to. He will take care of your needs","date":"2025-12-07T14:59:09.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Monte. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2026-01-02T18:19:10.000Z","tags":[],"sentiment":"positive"},{"id":"5eee0a57-ceec-462f-822f-63272c91b7c9","author":"Anna Nguyen","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWFRqr3wpth14CgIjwhzjlD3DA4QvN59rPESDxF3qd6M8Raaj4F=s64-c-rp-mo-br100","rating":5,"text":"I had such a great experience working with Tyler at My Garage Self Storage. Friendly, professional, and incredibly helpful. He made the whole process quick and easy, answering all my questions and making sure I got exactly what I needed!","date":"2025-12-07T06:35:18.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Anna. Thank you so much for leaving us a stellar review!","replyDate":"2026-01-02T18:19:10.000Z","tags":["staff"],"sentiment":"positive"},{"id":"44a4dedb-c515-4bdf-b325-1220810c2dc2","author":"Darla Cropper","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIpJ2jLnMhR2B3imR6F4JiHlbEETehIHtctIHE7uefvvyu_nw=s64-c-rp-mo-br100","rating":5,"text":"So excited for the renovations being done! Tyler gave me a ton of info this week, and can’t wait for the storage units to be up!","date":"2025-12-07T04:20:10.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Darla. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2026-01-02T18:19:10.000Z","tags":[],"sentiment":"positive"},{"id":"7e3a4fe4-a957-472a-b7d4-f7fbbaaaa279","author":"Dana Jones","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWTvuucvJnDDFf_gzTgBOVVrOQyh--n06bZqNfEGwcsWu40CMPA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Safe place to store your RV and its catalytic converter! Tyler is so helpful!","date":"2025-12-07T03:46:19.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Dana. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2026-01-02T18:19:10.000Z","tags":["staff","security"],"sentiment":"positive"},{"id":"c6daba6d-2f42-4829-97f4-f44e05cc8f1b","author":"Brian Lipps","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXg8bY5abwY_ypPzXH_sN6-U4SXT_2W7ioc7AHKPffoAby_iDE4=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-12-07T02:39:21.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Brian. We appreciate the rating, and are glad we could provide you with a positive experience!","replyDate":"2026-01-02T18:19:10.000Z","tags":[],"sentiment":"positive"},{"id":"d1df1401-0f5d-48e0-af52-d67e52a1c96b","author":"Olivia Moon","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ8UqOZqyeGYuSHJ3Q5RNlHxsA8s44yJg45dGil0G3V2zkq=s64-c-rp-mo-br100","rating":5,"text":"Tyler is the best! Super helpful and informative.","date":"2025-12-07T02:10:26.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Olivia. We are thrilled to learn that you had a positive experience with us!","replyDate":"2026-01-02T18:19:10.000Z","tags":["staff"],"sentiment":"positive"},{"id":"79030eea-2476-4cb8-a9cb-23a84da202a4","author":"Alec McKinley","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVC2RHF5HKcL-OO411Q9tgauy4iUoHR87RTVvBmkBaLuo6LX0HS=s64-c-rp-mo-ba12-br100","rating":5,"text":"Tyler the property manager representative is super helpful, responsive, and on it!","date":"2025-12-07T01:38:48.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Alec. We are thrilled to learn that you had a positive experience with us!","replyDate":"2026-01-02T18:19:10.000Z","tags":["staff"],"sentiment":"positive"},{"id":"9c0cb151-0539-4868-a48e-140fc0140be0","author":"Eren Patina","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX8kpi9yJHHdQTvdOZjku8hCD-x3xWNoRY6EgNwicf-_yq6RtELvA=s64-c-rp-mo-br100","rating":5,"text":"Tyler is great! Go see him, he'll give you the best deal.","date":"2025-12-07T01:10:56.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Eren. Thank you so much for leaving us a stellar review!","replyDate":"2026-01-02T18:19:10.000Z","tags":["price"],"sentiment":"positive"},{"id":"aeebc5fd-4e39-4c21-9d81-6dba19c9c109","author":"Nicholas Haden","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUXSV7DZL32eAU74_1SgbuWdWLEFVJkvQ9G1_ixd1Zw-5AmWIM=s64-c-rp-mo-br100","rating":5,"text":"This RV storage facility really stands out. The property is clean, well-organized, and clearly taken care of with pride. The security setup looks solid, the layout is easy to navigate, and everything feels professionally managed.\n\nThe staff is friendly, helpful, and straightforward, which makes the entire experience feel smooth and reliable from the start. Overall, this is exactly the kind of place you want watching over your RV. Safe, clean, and run the right way. Highly recommend. Tyler is the best and so helpful!","date":"2025-12-07T01:00:26.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Nicholas. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2026-01-02T18:19:12.000Z","tags":["cleanliness","staff","price","security"],"sentiment":"positive"},{"id":"e940bc0d-3eb0-4925-a4b3-d8ea1c871468","author":"Rachel Ramirez","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV239muh6SHxT0xpqxvtBj-jr4RHZEYAJP989SA14F9ibtJBI0H7Q=s64-c-rp-mo-br100","rating":5,"text":"PRAISE BE TO TYLER! You saved our day financially and emotionally lol thanks again. Beautiful place.","date":"2025-12-07T00:47:15.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Rachel. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2026-01-02T18:19:12.000Z","tags":[],"sentiment":"positive"},{"id":"a2f955f7-f85d-47bc-84eb-19ef950f6dfa","author":"Eurika Asberry","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIfuNmQWN7iYXdaIgeklAQB3OFfISPtYnbP91xeo82CfN_ceg=s64-c-rp-mo-br100","rating":5,"text":"Great price and the hospitality is awesome thanks to Tyler!","date":"2025-12-07T00:42:07.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Eurika. We are thrilled to learn that you had a positive experience with us!","replyDate":"2026-01-02T18:19:12.000Z","tags":["price"],"sentiment":"positive"},{"id":"e033761b-608f-4c1d-bb84-b3151c88b342","author":"Sunny Kaloni","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVX5Pn2qn--7fn65I_TzvgEAVvtJciT6171rodJm5si-nsl2lda=s64-c-rp-mo-br100","rating":5,"text":"Great place , Tyler really  knows his stuff!!","date":"2025-12-07T00:10:54.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Sunny. Thank you so much for leaving us a stellar review!","replyDate":"2026-01-02T18:19:12.000Z","tags":[],"sentiment":"positive"},{"id":"b837a63b-2fc2-4478-836e-bc53e96d33be","author":"Jacob Faulkner","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV0VgCFflzcmM6ApAl6ORg83PhJ3YXmWNWMnulritY1YxNpkqwc=s64-c-rp-mo-br100","rating":5,"text":"Very happy with the service and staff here. The location is easy to access and secure. Tyler, who runs the location, is on top of everything and always makes sure I am well taken care of.","date":"2025-12-06T23:43:02.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Jacob. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2026-01-02T18:19:12.000Z","tags":["staff","access","security"],"sentiment":"positive"},{"id":"f7b153ca-08c1-4e81-b781-42c6e8138130","author":"Anonymous Member","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWlOQFDN47lLMULuKwXNAPKCIGmyo643kOXOo0iepNkjGy-_m4=s64-c-rp-mo-br100","rating":5,"text":"Tyler is so wonderful, friendly, and great to work with! Very informative and will definitely be doing business with y’all!","date":"2025-12-06T23:33:25.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Kelsey. We appreciate the kind words and are glad we could provide you with a positive experience!","replyDate":"2026-01-02T18:19:12.000Z","tags":["staff"],"sentiment":"positive"},{"id":"1298a60c-b794-4669-8877-23bd30aaf0cb","author":"T F","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVscQ_ipuZG6BYOYlVZTPvE7EyTtubYZ9Oj3Y5PDksMuwKDdeeA=s64-c-rp-mo-br100","rating":5,"text":"Tyler was fantastic to work with! Love the improvements.","date":"2025-12-06T23:19:50.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, T. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2026-01-02T18:19:12.000Z","tags":[],"sentiment":"positive"},{"id":"5632f416-86fa-4a8f-8942-3c66fd860023","author":"Bobby Hightower","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKfCfpMCerUunjNRxoOM_77OdUqgdBSGhTauX6aY23mdslxvg=s64-c-rp-mo-br100","rating":5,"text":"Nice upgrades","date":"2025-11-07T15:57:36.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Bobby. We are thrilled to learn that you had a positive experience with us!","replyDate":"2025-12-02T18:19:12.000Z","tags":[],"sentiment":"positive"},{"id":"3a88abc8-d5b2-4297-a74c-eb0c94f64a7f","author":"Kody Jordan","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocII5exaszhFZmrgr8SCpC-nJ15rOVzSCUeDPMpxgM_r1_Zllg=s64-c-rp-mo-br100","rating":5,"text":"Great place, Tyler is awesome to do business with","date":"2025-08-04T17:35:33.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Kody. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2025-09-02T18:19:12.000Z","tags":[],"sentiment":"positive"},{"id":"e331a2f8-f1bc-4d1a-83ca-934db3b48b34","author":"Megan Smith","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVqm5NCAmS7uH_N0hnnrzcg-1oIbjhYEq3k-zbaVsOh7J82mQsn9Q=s64-c-rp-mo-br100","rating":5,"text":"Fantastic owners!!","date":"2025-06-27T19:28:24.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"b2926765-283d-4ccc-8cab-18df3ddb2415","author":"Jessica Lloyd","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUGWw0joKzH2BJv0J7I4Tmxu7ZJI2qS-YXbxHxjNK6rnHpaXq0vkA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-06-13T15:07:06.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"077cea09-cb97-411e-87ff-8a3a828ee822","author":"Angelina Anderson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ01fPx-hNtX3jL5DLiLJo6z0B79nmujiLFM38RWtqQXs3lGg=s64-c-rp-mo-br100","rating":5,"text":"Tyler was fantastic to deal with!","date":"2025-06-13T15:04:52.000Z","verifiedTenant":false,"featured":false,"tags":["price"],"sentiment":"positive"},{"id":"fcd75d9e-0d14-41bf-a97c-d555d881ed79","author":"Renatta Chambers","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJR3_i_5vw3LbYFTYDzHqvAKfRKSKs9zIOv1AIZKQv9iC_1rQ=s64-c-rp-mo-br100","rating":5,"text":"My Garage in Pearland - the ease of setting everything up for storing our camper was great. I would definitely recommend them.","date":"2025-04-11T12:51:01.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Renatta. Thanks for taking the time to share your positive experience. We truly appreciate it!","replyDate":"2025-09-02T18:19:12.000Z","tags":[],"sentiment":"positive"},{"id":"e182b865-23cc-4c40-adf7-4b69a9663e89","author":"Guillermo Hernandez","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKA0J7jBxdBRb0F4sP4o-F9raSee-wpCsTEJy92SZ0wRPp6Lw=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great place to store your RV, management always there to answer any questions or concerns. I like how they have a water hose outlet to wash your RV and dumpster on site. Really good size overhang.","date":"2025-04-06T18:34:37.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Guillermo. We are thrilled to learn that you had a positive experience with us!","replyDate":"2025-09-02T18:19:12.000Z","tags":[],"sentiment":"positive"},{"id":"ab684d2a-866f-4163-aebd-c7218e904378","author":"Heydi Padilla","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKYONtFo_4CaakR2Lll-lIBWBxlpkakGytZP6iO6FkdMIjiZQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-03-31T12:13:32.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Heydi. Thank you so much for rating your experience with us so highly!","replyDate":"2025-09-02T18:19:12.000Z","tags":[],"sentiment":"positive"},{"id":"5aaddbba-0848-4694-81bc-6d032fd2e5de","author":"Ephram Rubin","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLfOGxW-G0Mq5t30JAEv0qTPtD2tczP3lyb2HodGlr8Bv4Iig=s64-c-rp-mo-ba12-br100","rating":4,"text":"Edited based on Management's response:\nI received multiple phone calls and they were very apologetic. The gate keypad battery had died and was replaced later that day after I had brought it to their attention. I believe that while the phone may not be monitored on weekends, email may still get a response. They are also planning on having on site support during off hours. Hopefully will not run into further issues.\n\nOriginal review:\nI'm very disappointed with the new management. It's been months since I accessed my site and when I drove out there to swap trailers this morning my gate code no longer worked. The office is now closed on\nweekends (previous management lived on site and was almost always available), but their phone system just puts you on hold and doesn't specify office hours or that the office is closed. I'm now locked out, can't get to my trailer that I was planning on showing to a prospective buyer today and had to back a 35' long travel trailer down their narrow driveway and out into traffic since there isn't room to turn around with the gate closed.","date":"2025-03-25T14:03:47.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Ephram. Your feedback is highly appreciated. Thank you for the review!","replyDate":"2025-09-02T18:19:12.000Z","tags":["access","security"],"sentiment":"neutral"},{"id":"530ddeb6-7969-4d3f-9648-ce5889efe7b3","author":"Dane Bennett","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI8hpAVxTTtq_Qyqges6f0Oix6Kwrek4AHlvDeLrR1KVI1_PQ=s64-c-rp-mo-br100","rating":5,"text":"","date":"2024-12-12T13:46:56.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Dane. Your feedback is highly appreciated. Thank you so much for the review!","replyDate":"2025-09-02T18:19:12.000Z","tags":[],"sentiment":"positive"},{"id":"dde2fadf-c49a-482f-844e-53899283824c","author":"Fred Morgan","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKaAlNxYzSb05QwzrofNdNoT7M4kC4NeVaws28LX6SRoHSdZA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great facility and staff, very accommodating and reasonably priced.","date":"2024-12-04T02:10:32.000Z","verifiedTenant":false,"featured":false,"reply":"Hi, Fred. We are thrilled to learn that you had a positive experience with us!","replyDate":"2025-09-02T18:19:12.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"dbd7707f-f45d-41d8-94b4-c041a0487820","author":"Scott Strain","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocITnxWTp_FNIF3XYaWCq7kYnIJJUye_OhCyheX4bP5-GGvxWA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Ossian was great to deal with.  She told me what she needed, I sent her info and she promptly got my rental agreement to me.  Once signed she got back with me and finished everything I needed to get set up.","date":"2023-12-12T01:56:00.000Z","verifiedTenant":false,"featured":false,"reply":"So glad Ossiana was able to help you out.  Thank you for choosing My Garage Self Storage.","replyDate":"2024-09-02T18:19:12.000Z","tags":["price"],"sentiment":"positive"},{"id":"cd3266a4-4cdf-4158-aabd-cc8d804d6a56","author":"Ian Harris","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI0wE-fTWOen1RFZg47eOTUJJdMQ8a-G0ZqNuK9ynWN35lPgg=s64-c-rp-mo-br100","rating":5,"text":"My Garage took over management of this storage facility.  There were information gaps with the prior owner, but once we connected, My Garage was very helpful in getting me set up in their system.","date":"2023-11-06T23:19:57.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you Ian!  Please let us know if we can be of any additional assistance.  We appreciate your business.","replyDate":"2024-09-02T18:19:12.000Z","tags":["staff"],"sentiment":"positive"},{"id":"813d7900-3512-429a-9ff4-b6a25428782e","author":"McllWain Stephens - Devereaux","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIVlxmsSkCuxNUpPLjCStYneBsCKBqIOrsx82ujCbE8uFfKiw=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2023-05-31T13:08:03.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate the 5-star rating, McllWain Stephens! Thank you for choosing My Garage Self Storage.","replyDate":"2024-09-02T18:19:13.000Z","tags":[],"sentiment":"positive"},{"id":"26c88b26-25e0-422b-bbc3-c067f662faf3","author":"Joshua Lee","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKT-5UOQg2cibtGRtqt4tavWlbvITTtvakrBGtB0Z0HG28VNg=s64-c-rp-mo-br100","rating":5,"text":"Well-run business. Owner is a nice guy willing accommodate customers. Big size lots and outdoor space for larger equipment or vehicles.","date":"2022-03-01T19:32:02.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate your positive feedback, Joshua! Thank you for choosing My Garage Self Storage.","replyDate":"2024-09-02T18:19:13.000Z","tags":[],"sentiment":"positive"},{"id":"6c461503-e9b0-4feb-b8cd-4e5bee9c7d6a","author":"casandra Zamora","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ4KM4EpcHK5ZIUVJRzTn8LVtEogw7cZCT9npZHDemWU480Sg=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2021-12-13T21:00:30.000Z","verifiedTenant":false,"featured":false,"reply":"We appreciate your positive feedback, Casandra! Thank you for choosing My Garage Self Storage.","replyDate":"2024-09-02T18:19:13.000Z","tags":[],"sentiment":"positive"}]}