{"summary":{"average":4.6,"total":51,"distribution":{"1":3,"2":0,"3":0,"4":6,"5":42}},"reviews":[{"id":"2422d656-9968-4db3-b984-47611fd71b37","author":"Calvin Senger","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXSpD6m_bhupi-jJtKvTpLI8RubgVQSxrTfwSS64gO2-Lyi_Wg=s64-c-rp-mo-br100","rating":5,"text":"Amazing strorage love this place soooo accessible and protected","date":"2026-08-17T17:17:13.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your kind review, Calvin! We are thrilled to hear that your experience with us has been amazing. Your satisfaction and security are at the top of our priorities. Thank you for storing with us at My Storage Spot.","replyDate":"2025-08-28T19:35:41.000Z","tags":["access"],"sentiment":"positive"},{"id":"6933d9a4-62f5-4d88-95ab-eb164feef834","author":"Paula Durelli","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXvI6bD1U8BPfXGBnGP4JxAeWGWqLEr6LoHc-wLyBhkAQFr18Q=s64-c-rp-mo-ba12-br100","rating":4,"text":"","date":"2026-07-31T22:06:20.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"7420c014-53e4-4b84-96cf-5609dd1d06cd","author":"Blaine Russell","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUSm1v9uoyYxVR4FMi5OGtu7oAOlR-522WMrtzdxwukTl4G7KE=s64-c-rp-mo-br100","rating":5,"text":"","date":"2026-07-15T16:07:42.000Z","verifiedTenant":false,"featured":false,"tags":[],"sentiment":"positive"},{"id":"f79b4878-a73e-4cae-a086-34ad523297a9","author":"Ryan Stasiuk","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVXocKq3xstXSrI_6jp9HkcQO5-t-3hSvCvU_DfeGjRIUWQTVGb=s64-c-rp-mo-ba12-br100","rating":5,"text":"Need storage? Stop overthinking it. Just go here. I got four units, two of which were last minute, while moving!\n\nThis place has automated the entire experience. They got online signup, automated gate access, Bluetooth locks, simple apps, and a hassle-free process.\n\nConvenient location, easy access even for moving trucks, and everything just works. The owner even accommodated my last request for close by units. So, you get convenient automation and personal service when you need it.","date":"2026-05-26T23:50:52.000Z","verifiedTenant":false,"featured":false,"reply":"Four units, two of them last minute -- that's exactly the kind of situation our self storage is built to handle! The automated gate, Bluetooth locks, and drive-up access are designed to take the friction out of a move, and we're glad we could get you set up with units close together when it counted. Really appreciate the detailed review, Ryan -- that kind of feedback matters here in Penticton.","replyDate":"2026-05-28T19:35:41.000Z","tags":["access","security"],"sentiment":"positive"},{"id":"1159c4b1-004f-4cb2-98d9-ee441d672a05","author":"Paul “1ripn.ride” Abernethy","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXGovqdJKRluWl0cRCW3-1iWh7cwKS7zbIaAzRiYEzKEHJV6Dc=s64-c-rp-mo-br100","rating":5,"text":"Great facility!!\nVery well maintained and awesome iPhone app for entry","date":"2026-05-18T05:18:27.000Z","verifiedTenant":false,"featured":false,"reply":"Appreciate that, Paul! Well-maintained and easy to access is exactly what a good storage facility should be, and we're glad the app delivered on that. Thanks for the kind words.","replyDate":"2026-05-28T19:35:41.000Z","tags":["access"],"sentiment":"positive"},{"id":"b8ea5f6e-8824-4c17-a52d-04c717f49b7d","author":"Taylor Harlow","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIsDm8n_s5uu02smMTI8QoP39rU-rlipiFbrApfAf1znWbc=s64-c-rp-mo-br100","rating":5,"text":"The facility is really nice and modern, very clean and well maintained. Access is very easy through the app.","date":"2026-04-29T21:07:52.000Z","verifiedTenant":false,"featured":false,"reply":"That's great to hear, Taylor! Clean, well-maintained storage units and easy app access are exactly what we set out to deliver. Thanks for storing with us in Penticton.","replyDate":"2026-05-28T19:35:41.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"0f3e14df-97cd-41c8-a56c-7bdc577b3835","author":"Valerie Hanover","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLtcZL8VxzAcQtSyngbYsOC9GCW3RkBFrcuV6diECFiGc36=s64-c-rp-mo-br100","rating":5,"text":"Valerie Hanover !  Great service for five years!   Thank you","date":"2026-04-03T18:20:23.000Z","verifiedTenant":false,"featured":false,"reply":"Five years means a lot to us -- thank you, Valerie. Knowing our storage facility has been a reliable part of your life in Penticton for that long is exactly what we're here for. We appreciate you taking the time to share that!","replyDate":"2026-04-28T19:35:41.000Z","tags":[],"sentiment":"positive"},{"id":"2c43a8d2-7289-47a9-86a4-05d4e323b5c6","author":"Justin Langlois","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUC6F0kcaUKn4rrukXibpNCrlqY9IQdAYh0zPWu7FVOE-eJd0w=s64-c-rp-mo-br100","rating":5,"text":"Was an easy experience\nApp easily open gates and unit","date":"2026-04-02T20:45:57.000Z","verifiedTenant":false,"featured":false,"reply":"Glad the app did its job, that's exactly how it should work. Our smart lock system is built to make getting in and out of your unit as simple as possible, and it's great to hear it delivered! <br><br>Thanks for storing with us Justin.","replyDate":"2026-04-28T19:35:41.000Z","tags":["access"],"sentiment":"positive"},{"id":"2ca1c96a-d8af-453b-bf4e-2cf0c5844e40","author":"Chris Cameron","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLzztGk5r5fN_FAFYw7PHJrVyPmeP385L-RttHgV8k2ZYE2vw=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2026-03-16T17:58:57.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Chris, thank you so much for taking the time to leave a 5-star rating! We love seeing that you are having a 5-star experience with our secure self storage in Penticton. We built My Storage Spot to be a totally hassle-free, smart-entry facility, so we are thrilled it's working perfectly for you. Thanks for your business!","replyDate":"2026-03-28T19:35:41.000Z","tags":[],"sentiment":"positive"},{"id":"4cec10e2-bbed-4a3c-9bb1-d70589f827b1","author":"Deal House","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWpggXmJQx0uoIBx6k9x7W3gKdLJ8UXfE44tOQOczUvJaugBhVq=s64-c-rp-mo-br100","rating":5,"text":"Excellent customer service. Easy to use storage unit. Prices are competitive but the knowing your items are safe you can't put a price on that.","date":"2026-02-09T18:26:58.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Deal House, thank you for the 5-star review! We love supporting other local businesses. You hit on our top priority: peace of mind. We invested in top-tier security tech so business owners like you never have to worry about their inventory. We're thrilled you are finding our Penticton self storage both easy to use and secure. Thanks for trusting My Storage Spot with your business storage needs!","replyDate":"2026-02-28T19:35:41.000Z","tags":["price","security"],"sentiment":"positive"},{"id":"f1fbe050-70c0-4b7c-b8d7-c85bab1c8662","author":"Michelle Jones","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXowJ6VlTRS6p2hD3s0UN_iKxX5xHPs8opdqFQ4iC9d5Ao0qz77=s64-c-rp-mo-br100","rating":5,"text":"I’ve been with My Storage Spot for a few years now, and the customer experience has always been exceptional. Whether I reach out by phone or email, I’m consistently met with friendly, efficient support. Any issues that come up are handled quickly and with genuine care.","date":"2026-01-28T01:40:15.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Michelle, thank you so much for updating your review and for sticking with us for the last few years! We are thrilled to hear that our team has provided consistent, friendly customer support via both phone and email. Providing genuine care at our Penticton self storage facility is our top priority, so we're glad we could help quickly whenever you needed us. Thanks for continuing to choose My Storage Spot!","replyDate":"2026-02-28T19:35:41.000Z","tags":["staff"],"sentiment":"positive"},{"id":"41867ce3-34ca-4389-abc4-26eeeeb192d9","author":"Kirstin Hamilton","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLp8c-0PLaRfpLkrvlHsxzno0pGsaXxyeyrgxDunRsoJKT-Yw=s64-c-rp-mo-br100","rating":5,"text":"Very helpful and patient with my lack of knowledge. Got through some technical glitches. Max gave me his personal information and walked me through everything until I was totally set up. I'm very happy with service and the unit. Would definitely tell others to utilize this company!","date":"2026-01-16T20:49:03.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Kirstin, thank you so much for the wonderful recommendation! We will definitely pass your thanks on to Max. We know that new technology can sometimes be tricky, which is why we pride ourselves on providing patient, human customer support to walk you through the process. We are thrilled you are happy with your secure unit and the service! Thanks for choosing My Storage Spot for your self storage in Penticton.","replyDate":"2026-01-28T19:35:41.000Z","tags":["staff"],"sentiment":"positive"},{"id":"66f28774-146e-4a9d-bb70-ee18e817a585","author":"Travis Suprovich","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKoU30q1a1m5mgwIXsAUYRZB9tBWs-6dLPjzaVXfO7DuC2Aag=s64-c-rp-mo-br100","rating":5,"text":"Been renting a unit for quite awhile here and ive been happy. Management is great, anything I had an issue with was addressed asap.","date":"2026-01-09T18:30:28.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Travis, thank you for the 5-star review! Great to hear that you’ve been happy renting with us long-term. Even though we are an automated facility, providing responsive customer support is our top priority. We work hard to make self storage in Penticton simple and convenient, so I’m glad we could address your questions quickly. Thanks for choosing My Storage Spot on Airport Road!<br>~Max, Owner","replyDate":"2026-01-28T19:35:41.000Z","tags":[],"sentiment":"positive"},{"id":"a43c0a4d-b79d-455f-9f20-1445d3642a2f","author":"Deb Al Van Steinburg","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJRo-5pEafzS9VAOX4Yd_L5JVdJI8llQdrU4JgCT28HNjrUgg=s64-c-rp-mo-br100","rating":4,"text":"","date":"2026-01-08T13:18:30.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your business!","replyDate":"2022-08-28T19:35:41.000Z","tags":[],"sentiment":"positive"},{"id":"3ca4a28c-ad1a-4ec2-836c-22ce0186ca2a","author":"Alan Mullin","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLM_4sF_MIosDwnBUIv_UpwO8zGkRII6FTCqWGogOb4u-9n0A=s64-c-rp-mo-br100","rating":5,"text":"I rented an additional unit with My Storage.  On my first visit I was unable to gain entry battery issue. I contacted My Spot by phone. I explained the problem Iris handled the issue in a very quick and efficient manner allowing me to have access to my unit. Thanks very much.","date":"2026-01-06T04:41:13.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Alan, thank you for your review and for trusting us with your business. <br><br>Happy to hear that Iris was able to quickly resolve the issue for you! These things can happen and we pride ourselves on resolving them quickly and efficiently when they do. <br><br>Best, <br>My Storage Spot","replyDate":"2026-01-28T19:35:41.000Z","tags":["access"],"sentiment":"positive"},{"id":"90312097-619f-4457-b172-3ae1e9c32003","author":"Jon Ferebee","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK5VUCc7HIjvtbgblgKIcqoVVcJP5b9bLLHjonrWfjjAKK2gg=s64-c-rp-mo-br100","rating":5,"text":"","date":"2025-12-16T22:39:00.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Jon, thanks for taking the time to leave a review! We appreciate your business. ","replyDate":"2026-01-28T19:35:41.000Z","tags":[],"sentiment":"positive"},{"id":"4cc2c264-91ff-4b63-95b2-4afc8fa6f376","author":"Cole Denton","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKu8efDw-OHMcU1unOvNULB0hpxrDboPvF5It5mFki3A1lnRA=s64-c-rp-mo-ba12-br100","rating":5,"text":"The owner of this facility (Max) reached out to me personally when I had a concern, and rectified the situation immediately. Clean and easily accessible units, would recommend. Thanks Max!","date":"2025-11-06T01:56:37.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Cole, glad I was able to help you out. Sometimes lines can get crossed on our end and I appreciate you giving us the chance to make it right. <br><br>Thanks for trusting us with your business at My Storage Spot! <br>~Max","replyDate":"2026-01-28T19:35:41.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"873ec159-fd11-4f4f-a1bb-374c68dc274f","author":"Cynthia Smethurst","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJamd1VjMSh1u8fjvQvwzvzBdUji_i3VlmKGrVSUdFcBiEwug=s64-c-rp-mo-br100","rating":5,"text":"Signed up over the phone was very easy and got in right away , im so amazed with the the service it was great and the person on the phone was very polite","date":"2025-08-22T20:35:09.000Z","verifiedTenant":false,"featured":false,"reply":"Hi Cynthia, thank you so much for taking the time to share your great experience renting a storage unit with My Storage Spot in Penticton! <br><br>We look forward to continuing to offer you great service in the months to come! <br><br>Best Regards, <br>The Team @ My Storage Spot","replyDate":"2025-10-28T19:35:41.000Z","tags":["staff"],"sentiment":"positive"},{"id":"4403a2e2-d3c4-47fd-be16-fcbd114d5f9f","author":"Ray LeMoigne","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXR0PakEK2mQTHUwPnleunl6Niy1Zpzj3YjOb2WAk9nGd8IA84R=s64-c-rp-mo-ba12-br100","rating":5,"text":"Signed up on line with ease. Called for assistance with downloading the NOKE app and had a wonderful support person walk me through.  She was pleasant, helpful, knowledgeable and efficient.  When I went to the storage facilities the entry system was simple and quick to use.  Storage unit was clean and I love how the system unlocks the unit and locks when done.  Great use of technology.  I recommend this storage company most highly!!","date":"2025-08-11T13:35:13.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for such a fantastic review, Ray! We are thrilled to hear about your positive experience using our online system, the helpful assistance you received, and your overall satisfaction with our facility and technology. Your recommendation means a lot to us! If you need anything else or have more feedback in the future, please don't hesitate to reach out. Thank you for choosing My Storage Spot!","replyDate":"2025-08-28T19:35:43.000Z","tags":["cleanliness","staff","access","security"],"sentiment":"positive"},{"id":"80436059-7571-465d-a59f-defa6a769949","author":"Angela Robson","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLmzQ4sqGlyImd9ejlRZ7rD-2-YG__eB8-PI55sAn8gJj2SaA=s64-c-rp-mo-br100","rating":4,"text":"","date":"2025-07-25T00:53:53.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your review, Angela! Your feedback is important to us.","replyDate":"2025-08-28T19:35:43.000Z","tags":[],"sentiment":"positive"},{"id":"bc2dfd67-847c-4d87-a691-929d3c6ec70f","author":"Kaitlin","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWPnXXhyoP3Qc7Jh_2oQIyKLx3xQnR_VZgHPW53sVszIKkR0PRDGQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Easy app to use, super convenient location and very secure.","date":"2025-07-04T00:33:25.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your feedback, Kaitlin! We are pleased to hear that you find our app easy to use, the location convenient, and our facility secure. Your satisfaction is our priority, and we appreciate your positive review.","replyDate":"2025-08-28T19:35:43.000Z","tags":["access","security"],"sentiment":"positive"},{"id":"0d462f7b-a85f-4228-92a7-aea2cea8fe9e","author":"Gordon Houlden","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKcx6ZsUpK149ZfN9XqXP0-84kF8r91XsAddikWnywY6_VcJQ=s64-c-rp-mo-br100","rating":5,"text":"Remotely controlled access works like a charm. Clean units!","date":"2025-06-30T19:21:43.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the positive review, Gordon! We are glad to hear that you are pleased with our facilities and services. Your satisfaction is our top priority. Let us know if there is anything else we can do to enhance your storage experience.","replyDate":"2025-08-28T19:35:43.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"de644e1b-3972-4a24-992d-ef999e88fc8c","author":"Neil Korpesio","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXoyu3VMFiaAtfL_wqQczSarP4t4jgh6i62YnF5h1DtIzxM-B4=s64-c-rp-mo-ba12-br100","rating":5,"text":"Easy experience,  easy and simple to deal with woukd recommend and use again","date":"2025-06-26T21:55:56.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your positive feedback, Neil! We appreciate your recommendation and look forward to serving you again in the future.","replyDate":"2025-08-28T19:35:43.000Z","tags":["price"],"sentiment":"positive"},{"id":"91309e06-f7d6-4a12-ae4a-e3ced94d8fba","author":"Chris Bitz","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocJycKbDpswH06dElM9RWAf1Y91LNI6fNQpQs_c8qiY-Xuv_UQ=s64-c-rp-mo-br100","rating":4,"text":"Good experience - app is really convenient. Clean facility - would recommend","date":"2025-06-13T23:03:29.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for sharing your positive experience with us, Chris! We greatly appreciate your recommendation.","replyDate":"2025-08-28T19:35:43.000Z","tags":["cleanliness","access"],"sentiment":"positive"},{"id":"3cc66a90-8b81-4cd1-ba69-c8bd704e7818","author":"Warren","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWfj0IgRUhqVjobV5wyTMFT3-pJiCj4no388kuY4fbXfxi2CPnQ=s64-c-rp-mo-ba12-br100","rating":5,"text":"Great customer service, units are clean and easy to access. Competitive prices.","date":"2025-06-11T21:45:03.000Z","verifiedTenant":false,"featured":false,"reply":"Warren, thank you for choosing to store with us. We value your feedback and would love to hear more about your experience so we can continue to improve our services. Feel free to reach out if you have any comments or suggestions. Thank you for being our customer.","replyDate":"2025-08-28T19:35:43.000Z","tags":["cleanliness","price","access"],"sentiment":"positive"},{"id":"9b46fdaa-7665-4d8f-9b91-fc61cf10d71a","author":"mike marek","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLXdxCNQ_80IWoRqJq3IOo7jfdBbTGf4NRZg6AUTtsaIVEsRw=s64-c-rp-mo-br100","rating":5,"text":"Great service,big clean yard","date":"2025-06-05T21:37:13.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to leave a review, Mike. Glad to hear our self storage units in Penticton met your needs! If there is ever anything you need, please feel free to reach out, our team is always here to help!","replyDate":"2025-08-28T19:35:43.000Z","tags":["cleanliness"],"sentiment":"positive"},{"id":"a97363fb-1601-4569-94ea-3f917d2f36b6","author":"Amanda Veitch","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWnLMm-sw1C_PW21TzudxUz8QPp4WraWmmqJheX-bVssUZYtVE=s64-c-rp-mo-br100","rating":5,"text":"Wonderful experience renting from Smart Storage in Penticton. So easy to set up and easy to reach someone if you have any questions. The access to the units are great and easy to use, especially if you have a few people needing access. Definitely recommend them!","date":"2024-08-27T15:09:49.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for your wonderful review, Amanda! We're thrilled to hear that you had such a positive experience with Smart Storage in Penticton. It's great to know that you found the setup process easy and that our team was readily available to assist with any questions you had. We're also glad the access to the units worked well for you and your team. Your recommendation means a lot to us, and we look forward to continuing to meet your storage needs!<br><br>Best regards,<br>The Smart Storage Team","replyDate":"2024-08-28T19:35:43.000Z","tags":["access"],"sentiment":"positive"},{"id":"91861d5e-a7fc-4730-af0f-3d8add62f5a7","author":"Anita MacKeigan","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXY7IylYEsiwGcpswP3OgifRMqk_XxSBqt6AQ25nFNTLGNVEtog=s64-c-rp-mo-ba12-br100","rating":4,"text":"My overall experience with Smart Storage has been good. I've been with them for almost 3 months now and there has only been one time the gate wouldn't open. Support took only about 5 minutes to fix the problem and get access. The containers are clean and easy to load, no stairs or walking down long halls. I took one star off because you don't get the same height with the containers as you normally do with a storage in a building, it's a little pricey for what you get, and there's no lights in the units.","date":"2024-02-20T20:20:17.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your feedback Anita, we appreciate your business.","replyDate":"2022-08-28T19:35:43.000Z","tags":["cleanliness","price","access"],"sentiment":"positive"},{"id":"f3a690ce-dc0b-42e1-a82c-de93cc86c6a7","author":"Alex Chornyi","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWNd7Yv_7TAM0apCPoHE0WpYj4zRj-UEcYthqMs4sgti0NitUYo=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2024-01-24T23:12:33.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the review, and thank you for your business Alex, we certainly appreciate it!","replyDate":"2024-08-28T19:35:43.000Z","tags":[],"sentiment":"positive"},{"id":"89320dc0-e2d1-42f6-8ec1-42b1062f2f3d","author":"Jody Haras","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWXYzEosAo3hfI8jnNiIVS1iFsUlqrSpP0mYa1xwX9OtPooQWs=s64-c-rp-mo-br100","rating":5,"text":"Smart Storage Centre is very easy to book online and the App to enter the storage site and storage unit is easy and I feel confident with the security there.  The location is ideal no fuss no muss!","date":"2023-12-15T01:41:24.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for taking the time to share your experience with everyone, we appreciate your business!","replyDate":"2024-08-28T19:35:43.000Z","tags":["price","access","security"],"sentiment":"positive"},{"id":"c0415a90-04c8-4c9d-b38c-71f3e0e34522","author":"Richelle George","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK62q0BEpedBqkQkQsc2lUwyaLhi5Um5DZ3ZKtYBk6N3OqDoA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2023-12-14T22:39:51.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the review Richelle, we appreciate your business!","replyDate":"2024-08-28T19:35:43.000Z","tags":[],"sentiment":"positive"},{"id":"83fdef48-5d84-43fc-9c0b-74c214c19e9e","author":"AzzAzEll0","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUHrFj9BUHbJ9jrYz5bWg1sMxqwdN6YXhqBRX5xv9SynfjDrjROPA=s64-c-rp-mo-ba12-br100","rating":5,"text":"Best storage in town. The only one I trust and use.","date":"2023-12-12T22:30:17.000Z","verifiedTenant":false,"featured":false,"reply":"Glad to hear it has been a good experience so far! Thank you for your business.","replyDate":"2022-08-28T19:35:43.000Z","tags":[],"sentiment":"positive"},{"id":"b62e33a7-6bce-4c12-ad7b-84740a2e2cde","author":"Jen Hanover","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKCcWCch_mEjdKcT9jixjGmRBis-Uenf0upBcqkv3vsE4ndQ8A=s64-c-rp-mo-ba12-br100","rating":5,"text":"Smart Storage Centre does a great job. I live abroad, so it's really important to me that things are simple and all communication can be digital.\n\nI feel that all of my things are safe in their units, and at a reasonable price. I had a recent issue with my credit card, and they handled it promptly.\n\nBest of all... they're always friendly and kind. 10/10 great choice for storage in Penticton.","date":"2023-12-12T19:37:26.000Z","verifiedTenant":false,"featured":false,"reply":"I'm thrilled that we have been able to meet all of your needs Jen! We certainly appreciate your business and your trust in our facility to keep your belongings safe. Happy holidays to you and your family!","replyDate":"2024-08-28T19:35:43.000Z","tags":["staff","price","security"],"sentiment":"positive"},{"id":"0f1ec42c-7b8e-4d8f-be9f-ec7d4aa803a7","author":"Nora Hunt-Haft","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIWIr5MBKXeby-PENANxZykqWW2OzzPfEbStxZzg6-oRPWlsQ=s64-c-rp-mo-br100","rating":5,"text":"We were very pleased with Smart Storage. The app worked great and when I had any user challenges management was right there to assist","date":"2023-11-10T20:30:52.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you very much for the business, and for the great review! ","replyDate":"2024-08-28T19:35:43.000Z","tags":["access"],"sentiment":"positive"},{"id":"981210f3-14ea-4a55-8bb1-97ae738add11","author":"Tabitha Rusinko","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXmCnYPAJ9P6y3UPd8IOfxjY3U1D3ufYfASaparidM6s5x3xU3B=s64-c-rp-mo-br100","rating":5,"text":"Amazing service. I had two storage units here. I loved the ease of access right from my phone! It was also a very safe and clean environment. One time, we showed up just before midnight (not knowing they close access at the time) and the alarms went off quite loud while we were in there and the police showed up, so you definitely don't need to worry about sneaky people getting into your units!","date":"2023-11-03T17:52:15.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the fantastic review and more importantly for trusting us with your belongings Tabitha. We take a lot of pride in offering the most secure storage in Penticton! ","replyDate":"2024-08-28T19:35:43.000Z","tags":["cleanliness","access","security"],"sentiment":"positive"},{"id":"77f7e5dc-284d-452f-a16e-c37ce6a95514","author":"Bettina “Hunglish” Tóth","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIPaOO9cwjCYfxqJK7xYv9xfYaewrvkBEapXO3qz7KQCrNHeU30=s64-c-rp-mo-ba12-br100","rating":5,"text":"I have been with them for a couple years now and I'm really happy I choose them. Best storage in Penticton.Thank you guys","date":"2023-10-20T20:47:03.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the review Bettina! We certainly appreciate your business!","replyDate":"2024-08-28T19:35:43.000Z","tags":[],"sentiment":"positive"},{"id":"da07c1cf-a390-4b0b-a269-ca25752940e4","author":"Samantha Hebert","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKlr2pAGtRNR9wRRe_sJA6Gi5MhZwsRpMO8hUxDkHuB-Qy8tA1d=s64-c-rp-mo-br100","rating":5,"text":"Smart Storage Centre offers a fantastic storage experience with their wireless app access and outstanding tech support!⭐⭐⭐⭐⭐","date":"2023-07-29T22:39:33.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the kind words! Customers like you are a pleasure to do business with! ","replyDate":"2023-08-28T19:35:43.000Z","tags":["access"],"sentiment":"positive"},{"id":"58095546-7da2-401c-bc92-65f8782fff53","author":"Bruce Hanover","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW8CnrM_NcfNf5pSxt0rGiUaCngjMs_F7H12PSEvGp6BIsim3kB=s64-c-rp-mo-br100","rating":5,"text":"Just want to give a quick shout out to the Smart Storage Center out by the airport. Just finished a year of organized bliss that I couldn't have done without! Easy but very secure access, good hours and even met a few friendly folk out there living their life just like the rest of us. Highly recommend it if you're in need!","date":"2023-02-24T03:10:57.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you very much for the great review and thank you for trusting us with your belongings. We appreciate your business Bruce!","replyDate":"2023-08-28T19:35:44.000Z","tags":["staff","access","security"],"sentiment":"positive"},{"id":"b452c98e-3765-4fa9-ab92-fd79e570d6d2","author":"Morgan Trytten-Bhanji","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocI9Y_xPqCkCXZ7MX0In9JFIC-ym1WSGYd5rojDi4t3uh1SKVA=s64-c-rp-mo-br100","rating":5,"text":"Easy to be a customer here. The owner, Max,takes initiative to fix any issues even before you recharge out to him. Very prompt services. Very secure easy to use site. I would 1010% recommend this storage facility!!!","date":"2022-11-30T22:49:16.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you so much for the kind review Morgan, we very much appreciate your business! ","replyDate":"2023-08-28T19:35:44.000Z","tags":["security"],"sentiment":"positive"},{"id":"10806ba4-8e2c-42d0-a96b-5491e231921f","author":"Meg","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUgaBGoxTjabj-5gnePY7wEIP_EL4eevMw5UhYsqdcPv9FhkgTc=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2022-08-10T03:28:45.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to give us a review, we appreciate it!","replyDate":"2022-08-28T19:35:44.000Z","tags":[],"sentiment":"positive"},{"id":"e8cf36f9-341a-4791-aaae-298f92268d6a","author":"Mark Y","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLQSb0Ls_qu-3E8I1_DUHZuQn24ZJEODcANuLjkZt7m9PECJw=s64-c-rp-mo-br100","rating":5,"text":"","date":"2022-06-14T22:25:33.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for taking the time to leave a review!","replyDate":"2022-08-28T19:35:44.000Z","tags":[],"sentiment":"positive"},{"id":"bc408ef9-b9a0-4602-a7c9-e416000f3918","author":"ken whiskin","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocKQdMC6EO1QAepjS8k8my9WPuk7_9tkdgW3p598zmY7w-g-sA=s64-c-rp-mo-br100","rating":4,"text":"","date":"2022-02-16T17:01:31.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the review and for your business Ken!","replyDate":"2022-08-28T19:35:44.000Z","tags":[],"sentiment":"positive"},{"id":"964f197d-0bd7-4708-959b-77b3477075d0","author":"Robin Cove","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocIP-IaqYpO1bVw5jp5qk0dwYzrz2QGxZW_U6h9p61CeIsh4Lg=s64-c-rp-mo-ba12-br100","rating":5,"text":"","date":"2022-01-15T22:14:05.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your feedback!","replyDate":"2022-08-28T19:35:44.000Z","tags":[],"sentiment":"positive"},{"id":"08396909-c6cf-476d-bb6b-eb122d09a3cf","author":"Micheal Roberts","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocL2o4dVZA_g_kREBaJK8n017zseS1wzKuNd5AyCW4OtxiujaA=s64-c-rp-mo-br100","rating":5,"text":"","date":"2021-04-25T18:29:39.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your business!","replyDate":"2022-08-28T19:35:44.000Z","tags":[],"sentiment":"positive"},{"id":"d899a20a-4a83-4a33-8bdf-d1308c73f3b7","author":"Margie Colclough","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocLQHJECjmUZKHVc0leW9frr5u8q6wdWdlZGFwKeIFJfPoBSmg=s64-c-rp-mo-br100","rating":5,"text":"I phoned Smart Storage Centre to inquire about availability of storage. First off, I was so happy to talk to a REAL person. Although they are full for the time I need, the person was friendly and willing to add my sister's name to the waiting list. Shortly after that call, I received an email confirming that we have a spot on the waiting list. It was reassuring to receive that confirmation. I look forward to dealing with this business. This appears to be a new storage facility. I hope they do well.","date":"2021-04-21T14:57:21.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for the kind review, we hope that we will be able to help you with your storage needs in the future!","replyDate":"2022-08-28T19:35:44.000Z","tags":["staff","price","access"],"sentiment":"positive"},{"id":"4ce0a875-7e0f-4b8b-9e07-71771b69f047","author":"Mark McAllister","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVKqlhamFJvGQxI2mJkHrLZilq6actAdU1ciV2bWAI5ttDjHFs=s64-c-rp-mo-ba12-br100","rating":5,"text":"It’s been a pleasure storing our items in the Smart Storage Centre in Penticton they have looked after us and our questions without delay always a very positive experience when dealing with the staff. I give a high recommendation to rent a space if you need one\nMark M.","date":"2021-04-20T22:49:50.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your business Mark, it is very much appreciated!","replyDate":"2022-08-28T19:35:44.000Z","tags":["staff","price"],"sentiment":"positive"},{"id":"27f6ed3e-2836-405c-8ef0-b1243d994895","author":"Chris Castalot","avatarUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX2EETqNqiFiZzZcMe_SgxeDdWTMKH1lqV_WGRZxzRCEOtEWTU=s64-c-rp-mo-br100","rating":5,"text":"","date":"2021-04-20T18:15:23.000Z","verifiedTenant":false,"featured":false,"reply":"Thank you for your business!","replyDate":"2022-08-28T19:35:44.000Z","tags":[],"sentiment":"positive"},{"id":"3170d36b-bf5e-4583-9caa-0351e9703456","author":"Desiree Loewen","avatarUrl":"https://lh3.googleusercontent.com/a/ACg8ocK1g1oI-wukBp5hWLnpNiebORkOr746-IXRkIHO9dWpirMr7w=s64-c-rp-mo-br100","rating":5,"text":"The convenience of their smart locks is amazing. Sharing access with family members to grab items from my locker is so easy!","date":"2021-03-09T04:55:03.000Z","verifiedTenant":false,"featured":false,"reply":"The digital key sharing is definitely one of the most convenient features of our property! Glad you have found a use for it!","replyDate":"2022-08-28T19:35:44.000Z","tags":["access","security"],"sentiment":"positive"}]}